20100514Amendment 5.pdf

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20575 NW Von Neumann DR
Hilsboro. OR 97076
May 13,2010
Ms. Jean Jewell, Secreta
Idaho Public Utilities Commssion
P.O. Box 83720
Boise, il 83720-0074
Re: VZN- T -03-07 - Amendment Nos.G6 to the interconnection agreement between
Verizon Nortwest Inc. and MCImetr Access Transmission Services LLC
Dear Ms. Jewell:
Attched please findan original plus the copies of Amendment Nos. 5 & 6 to the
interconnection agreement between Verizon Nortwest Inc. and MCImetro Access Trasmission
Services LLC.
If you have any questions concernng ths filing, please contact me at 972-718-3418.
Sincerely,
~i~Ûoo/~
Sr. Sta Consultat
Regulatory and Governent Afais
Attchments
RECEiVED
20m KAY' 4 PM 2: 03
AMENDMENT NO.5
TO THE
IDAHO PtJbl;iÇ !
UTlLlTtES COMMI~SIOt'l
INTERCONNECTION AGREEMENT
BETWEEN
VERIZON NORTHWEST INC.
AND
MClmetro ACCESS TRANSMISSION SERVICES LLC
This Amendment NO.5 (this "Amendment") shall be deemed effective on March 1, 2010
(the "Amendment Effective Date") by and between Verizon Northwest Inc. ("Verizon"), a
Washington corporation with offices at 1800 41 st Street, Everett, WA 98201, and MClmetro
Access Transmission Services LLC ("MClmetro"), a Delaware limited liabilty company with
offices at 22001 Loudoun County Parkway, Ashburn, VA 20147. (Verizon and MClmetro may be
hereinafter referred to individually as a "Part" and collectively as the "Parties"). This Amendment
only covers the services addressed herein that Verizon provides in its operating territory in the
State of Idaho (the "State").
WITNESSETH:
WHEREAS, pursuant to an adoption letter dated June 23, 2003 (the "Adoption Letter"),
MClmetro adopted in the State of Idaho, the terms of the interconnection agreement between
ICG Telecom Group Inc. and Verizon California Inc., f/k/a GTE California Incorporated that was
approved by the California Public Utilties Commission (such Adoption Letter and underlying
adopted interconnection agreement referred to herein, together with any amendment(s) thereto,
collectively being the "Agreement"); and
WHEREAS, MClmetro has requested that the Parties amend the Agreement to address
the matters set forth herein.
NOW, THEREFORE, in consideration of the mutual promises contained herein, the
receipt and suffciency of which are hereby acknowledged, the Parties agree as follows:
1. Amendment to Agreement. The Agreement is amended to incorporate the terms and
conditions set forth in this Amendment (including, without limitation, Appendix A attached
hereto), all of which shall apply to and be a part of the Agreement (hereinafter referred to
as the "Amended Agreement") notwithstanding any other term or condition of the
Amended Agreement, a Verizon Tariff or a Verizon Statement of Generally Available
Terms and Conditions ("SGAT").
2. Miscellaneous Provisions.
2.1 Conflict Between this Amendment and the Agreement. This Amendment shall be
deemed to revise the terms and conditions of the Agreement to the extent
necessary to give effect to the terms and conditions of this Amendment. In the
event of a conflict between the terms and conditions of this Amendment and the
terms and conditions of the Agreement, this Amendment shall govern; provided,
MClmetro 10 Resale Amendment 020210
however, that the fact that a term or condition appears in this Amendment but not
in the Agreement, or in the Agreement but not in this Amendment, shall not be
interpreted as, or deemed grounds for finding, a conflict for purposes of this
Section 2.
2.2 Capitalization. Capitalized terms used and not otherwise defined herein have the
meanings set forth in the Amended Agreement.
2.3 Counterparts. This Amendment may be executed in one or more counterparts,
each of which when so executed and delivered shall be an original and all of
which together shall constitute one and the same instrument.
2.4 Captions. The Parties acknowledge that the captions in this Amendment have
been inserted solely for convenience of reference and in no way define or limit
the scope or substance of any term or condition of this Amendment.
2.5 Scope of Amendment. This Amendment shall amend, modify and revise the
Agreement only to the extent set forth expressly in this Amendment and, except
to the extent expressly set forth in this Amendment, the terms and conditions of
the Agreement shall remain in fuJI force and effect after the Amendment Effective
Date. For the avoidance of any doubt, nothing in this Amendment shall be
deemed to amend or extend the term of the Amended Agreement, or to affect the
right of a Part to exercise any right of termination it may have under the
Amended Agreement.
2.6 Joint Work Product. The Parties acknowledge that this Amendment is the joint
work product of the Parties, that, for convenience, this Amendment has been
drafted in final form by Verizon and that, accordingly, in the event of ambiguities
in this Amendment, no inferences shall be drawn for or against either Part on
the basis of authorship of this Amendment.
2.7 Amendments. No amendments or modifications shall be made to this
Amendment unless in writing and signed by appropriate representatives of the
Parties.
2.8 Waivers. A failure or delay of either Party to enforce any of the provisions of this
Amendment, or any right or remedy available under this Amendment, or at law or
in equity, or to require performance of any of the provisions of this Amendment,
or to exercise any option that is provided under this Amendment, shall in no way
be construed to be a waiver of such provisions, rights, remedies or options.
2.9 Definitions. Notwithstanding any other provision in the Agreement, this
Amendment or any Verizon Tariff or SGAT, the following terms, as used in this
Amendment, shall have the meanings set forth below:
2.9.1 Tariff.
2.9.1.1 Any applicable Federal or state tariff of a Part, as
amended from time to time; or
2.9.1.2 Any standard agreement or other document, as amended
from time to time, that sets forth the generally available
terms, conditions and prices under which a Party offers a
Service.
MClmetro 10 Resale Amendment 020210 2
The term 'Tariff' does not include any Verizon Statement of Generally
Available Terms (SGAT) which has been approved or is pending
approval by the Commission pursuant to Section 252(f) of the Act.
MClmetro 10 Resale Amendment 020210 3
IN WITNESS WHEREOF, the Parties hereto have caused thìs Amendment to be
executed. as of the Amendment Effective Date.
MClmetro ACCESS TRANSMISSION SERVICESLLC ¿By:~~ -
VERIZON NORTHWEST INC.
~By:
Printed: Peter H. Reynolds Printed: Jennifer Ross
Title: Director - Contract Management Title: Director - Interconnection
MClmetro 10 Resale Amendment 020210 4
APPENDIX A
RESALE ATTACHMENT
1. General
Verizon shall provide to MClmetro, in accordance with this Amendment (including, but not
limited to, Verizon's applicable Tariffs) and the requirements of Applicable Law, Verizon's
Telecommunications Services for resale by MClmetro; provided, that notwithstanding any
other provision of this Amendment, Verizon shall be obligated to provide
Telecommunications Services to MClmetro only to the extent required by Applicable Law
and may decline to provide a Telecommunications Service to MClmetro to the extent that
provision of such Telecommunications Service is not required by Applicable Law.
2. Use of Verizon Telecommunications Services
2.1 Verizon Telecommunications Services may be purchased by MClmetro under
this Resale Attachment only for the purpose of resale by MClmetro as a
Telecommunications Carrier. Verizon Telecommunications Services to be
purchased by MClmetro for other purposes (including, but not limited to,
MClmetro's own use) must be purchased by MClmetro pursuant to other
applicable terms of the Amended Agreement (if any), or separate written
agreements, including, but not limited to, applicable Verizon Tariffs.
2.2 MClmetro shall not resell:
2.2.1 Residential service to persons not eligible to subscribe to such service
from Verizon (including, but not limited to, business or other
nonresidential Customers);
2.2.2 Lifeline, Link Up America, or other means-tested service offerings, to
persons not eligible to subscribe to such service offerings from
Verizon;
2.2.3 Grandfathered or discontinued service offerings to persons not eligible
to subscribe to such service offerings from Verizon; or
2.2.4 Any other Verizon service in violation of a restriction stated in this
Amendment (including, but not limited to, a Verizon Tariff) that is not
prohibited by Applicable Law.
2.2.5 In addition to any other actions taken by MClmetro to comply with this
Section 2.2, MClmetro shall take those actions required by Applicable
Law to determine the eligibility of MClmetro Customers to purchase a
service, including, but not limited to, obtaining any proof or certification
of eligibility to purchase Lifeline, Link Up America, or other means-
tested services, required by Applicable Law. MClmetro shall
indemnify Verizon from any Claims resulting from MClmetro's failure to
take such actions required by Applicable Law.
2.2.6 Verizon may perform audits to confirm MClmetro's conformity to the
provisions of this Section 2.2. Such audits may be performed twice
per calendar year and shall be performed in accordance with the
General Terms and Conditions.
MClmetro 10 Resale Amendment 020210 5
2.3 MClmetro shall be subject to the same limitations that Verizon's Customers are
subject to with respect to any Telecommunications Service that Verizon
grandfathers or discontinues offering. Without limiting the foregoing, except to
the extent that Verizon follows a different practice for Verizon Customers in
regard to a grandfathered Telecommunications Service, such grandfathered
Telecommunications Service: (a) shall be available only to a Customer that
already has such Telecommunications Service; (b) may not be moved to a new
service location; and (c) wil be furnished only to the extent that facilties continue
to be available to provide such TelecommunicationsService.
2.4 MClmetro shall not be eligible to participate in any Verizon plan or program under
which Verizon Customers may obtain products or services, which are not Verizon
Telecommunications Services, in return for trying, agreeing to purchase,
purchasing, or using Verizon Telecommunications Services.
2.5 In accordance with 47 CFR § 51.617(b), Verizon shall be entitled to all charges
for Verizon Exchange Access services used by interexchange carriers to provide
service to MClmetro Customers.
3. Availability of Verizon Telecommunications Services
3.1 Verizon wil provide a Verizon Telecommunications Service to MClmetro for
resale pursuant to this Attachment where and to the same extent, but only where
and to the same extent that such Verizon Telecommunications Service is
provided to Verizon's Customers.
3.2 Except as otherwise required by Applicable Law, subject to Section 3.1 of this
Attachment, Verizon shall have the right to add, modify, grandfather, discontinue
or withdraw Verizon Telecommunications Services at any time, without the
consent of MClmetro.
3.3 To the extent required by Applicable Law, the Verizon Telecommunications
Services to be provided to MClmetro for resale pursuant to this Attachment wil
include a Verizon Telecommunications Service customer-specific contract
service arrangement ("CSA") (such as a customer specific pricing arrangement
or individual case based pricing arrangement) that Verizon is providing to a
Verizon Customer at the time the CSA is requested by MClmetro.
4. Responsibility for Charges
4.1 MClmetro shall be responsible for and pay to Verizon all charges for any
Telecommunications Services provided by Verizon or provided by persons other
than Verizon and billed for by Verizon, that are ordered, activated or used by
MClmetro, MClmetro Customers or any other persons, through, by means of, or
in association with, Telecommunications Services provided by Verizon to
MClmetro pursuant to this Resale Attachment.
4.2 Upon request by MClmetro, Verizon wil provide for use on resold Verizon retail
Telecommunications Service dial tone lines purchased by MClmetro such
Verizon retail Telecommunications Service call blocking and call screening
services as Verizon provides to its own end user retail Customers, where and to
the extent Verizon provides such Verizon retail Telecommunications Service call
blocking services to Verizon's own end user retail Customers. MClmetro
understands and agrees that certain of Verizon's call blocking and call screening
services are not guaranteed to block or screen all calls and that notwithstanding
MClmetro 10 Resale Amendment 020210 6
MClmetro's purchase of such blocking or screening services, MClmetro's end
user Customers or other persons ordering, activating or using
Telecommunications Services on the resold dial tone lines may complete or
accept calls which MClmetro intended to block. Notwithstanding the foregoing,
MClmetro shall be responsible for and shall pay Verizon all charges for
Telecommunications Services provided by Verizon or provided by persons other
than Verizon and biled for by Verizon in accordance with the terms of Section
4.1 above.
5. Operations Matters
5.1 Facilities.,
5.1.1 Verizon and its suppliers shall retain all of their right, title and interest
in all facilities, equipment, software, information, and wiring used to
provide Verizon Telecommunications Services.
5.1.2 Verizon shall have access at all reasonable times to MClmetro
Customer locations for the purpose of installng, inspecting,
maintaining, repairing, and removing, facilties, equipment, software,
and wiring used to provide the Verizon Telecommunications Services.
MClmetro shall, at MClmetro's expense, obtain any rights and
authorizations necessary for such access.
5.1.3 Except as otherwise agreed to in writing by Verizon, Verizon shall not
be responsible for the installation, inspection, repair, maintenance, or
removal of facilities, equipment, softare, or wiring provided by
MClmetro or MClmetro Customers for use with Verizon
Telecommunications Services.
5.2 Branding.
5.2.1 Except as stated in Section 5.2.2 of this Attachment, in providing
Verizon Telecommunications Services to MClmetro, Verizon shall
have the right (but not the obligation) to identify the Verizon
Telecommunications Services with Verizon's trade names, trademarks
and service marks ("Verizon Marks"), to the same extent that these
Services are identified with Verizon's Marks when they are provided to
Verizon's Customers. Any such identification of Verizon's
Telecommunications Services shall not constitute the grant of a
license or other right to MClmetro to use Verizon's Marks.
5.2.2 To the extent required by Applicable Law, upon request by MClmetro
and at prices, terms and conditions to be negotiated by MClmetro and
Verizon, Verizon shall provide Verizon Telecommunications Services
for resale that are identified by MClmetro's trade name, or that are not
identified by trade name, trademark or service mark.
5.2.3 If Verizon uses a third-part contractor to provide Verizon operator
services or Verizon directory assistance, MClmetro wil be responsible
for entering into a direct contractual arrangement with the third-part
contractor at MClmetro's expense (a) to obtain identification of Verizon
operator services or Verizon directory assistance purchased by
MClmetro for resale with MClmetro's trade name, or (b) to obtain
MClmetro 10 Resale Amendment 020210 7
removal of Verizon Marks from Verizon operator services or Verizon
directory assistance purchased by MClmetro for resale.
6. Rates and Charges
The rates and charges for Verizon Telecommunication Services purchased by MClmetro
for resale pursuant to this Attachment shall be as provided in this Attachment and the
Exhibit A.
7. Good Faith Performance
If and, to the extent that, Verizon, prior to the Effective Date of this Amendment, has not
provided in the State of Idaho a Service offered under this Attachment, Verizon reserves
the right to negotiate in good faith with MClmetro reasonable terms and conditions
(including, without limitation, rates and implementation timeframes) for such Service; and,
if the Parties cannot agree to such terms and conditions (including, without limitation,
rates and implementation timeframes), either Party may utilze the Agreement's dispute
resolution procedures.
MClmetro 10 Resale Amendment 020210 8
PRICING ATTACHMENT TO AMENDMENT NO.5
1. General
1.1 As used in this Attachment, the term "Charges" means the rates, fees, charges
and prices fora Service.
1.2 Except as stated in Section 3 of this Attachment, Charges for Services shall be
as stated in this Section 1 of this Attachment.
1.3 The Charges for a Service shall be the Charges for the Service stated in
Verizon's applicable Tariff.
1.4 In the absence of Charges for a Service established pursuant to Section 1.3 of
this Attachment, the Charges shall be as stated in Exhibit A to this Pricing
Attachment. For rate elements provided in Exhibit A to this Pricing Attachment
that do not include a Charge, either marked as "TBD" or otherwise, Verizon is
developing such Charges and has not finished developing such Charges as of
the Amendment Effective Date. When Verizon finishes developing such a
Charge, Verizon shall notify MClmetro in writing of such Charge in accordance
with, and subject to, the notices provisions of the Amended Agreement and
thereafter shall bil MClmetro, and MClmetro shall pay to Verizon, for Services
provided under this Amendment on the Amendment Effective Date and thereafter
in accordance with such Charge. Any notice provided by Verizon to MClmetro
pursuant to this Section 1.4 shall be deemed to be a part of Exhibit A to this
Pricing Attachment immediately after Verizon sends such notice to MClmetro and
thereafter.
1.5 The Charges stated in Exhibit A to this Pricing Attachment shall be automatically
superseded by any applicable Tariff Charges. The Charges stated in Exhibit A to
this Pricing Attachment also shall be automatically superseded by any new
Charge(s) when such new Charge(s) are required by any order of the
Commission or the FCC, approved by the Commission or the FCC, or otherwise
allowed to go into effect by the Commission or the FCC (including, but not limited
to, in a Tariff that has been filed with the Commission or the FCC), provided such
new Charge(s) are not subject toa stay issued by any court of competent
jurisdiction.
1.6 In the absence of Charges for a Service established pursuant to Sections 1.3
through 1.5 of this Attachment, if Charges for a Service are otherwise expressly
provided for in this Amendment or the Amended Agreement, such Charges shall
apply.
1.7 In the absence of Charges for a Service established pursuant to Sections 1.3
through 1.6 of this Attachment, the Charges for the Service shall be Verizon's
FCC or Commission approved Charges.
1.8 In the absence of Charges for a Service established pursuant to Sections 1.3
through 1.7 of this Attachment, the Charges for the Service shall be mutually
agreed to by the Parties in writing.
MClmetro 10 Resale Amendment 020210 9
2. Verizon Telecommunications Services Provided to MClmetro for Resale Pursuant to this
Amendment
2.1 Verizon Telecommunications Services for which Verizon is Required to Provide a
Wholesale Discount Pursuant to Section 251 (c)( 4) of the Act.
2.1.1 The Charges for a Verizon Telecommunications Service purchased by
MClmetro for resale for which Verizon is required to provide a
wholesale discount pursuant to Section 251 (c)(4) of the Act shall be
the Retail Price for such Service set forth in Verizon's applicable
Tariffs (or, if there is no Tariff Retail Price for such Service, Verizon's
Retail Price for the Service that is generally offered to Verizon's
Customers), less, to the extent required by Applicable Law: (a) the
applicable wholesale discount stated in Verizon's Tariffs for Verizon
Telecommunications Services purchased for resale pursuant to
Section 251 (c)(4) of the Act; or (b) in the absence of an applicable
Verizon Tariff wholesale discount for Verizon Telecommunications
Services purchased for resale pursuant to Section 251 (c)(4) of the Act,
the applicable wholesale discount stated in Exhibit A for Verizon
Telecommunications Services purchased for resale pursuant to
Section 251 (c)(4) of the Act.
2.1.2 The Charges for a Verizon Telecommunications Service Customer
Specific Arrangement ("CSA") purchased by MClmetro for resale
pursuant to Section 3.3 of Appendix A (Resale Attachment) to this
Amendment for which Verizon is required to provide a wholesale
discount pursuant to Section 251 (c)( 4) of the Act shall be the Retail
Price for the CSA, less, to the extent required by Applicable Law: (a)
the applicable wholesale discount stated in Verizon's Tariffs for
Verizon Telecommunications Services purchased for resale pursuant
to Section 251 (c)(4) of the Act; or (b) in the absence of an applicable
Verizon Tariff wholesale discount for Verizon Telecommunications
Services purchased for resale pursuant to Section 251 (c)(4) of the Act,
the applicable discount stated in Exhibit A for Verizon
Telecommunications Services purchased for resale pursuant to
Section 251 (c)(4) of the Act. Notwithstanding the foregoing, in
accordance with, and to the extent permitted by Applicable Law,
Verizon may establish a wholesale discount for a CSA that differs from
the wholesale discount that is generally applicable to
Telecommunications Services provided to MClmetro for resale
pursuant to Section 251 (c)( 4) of the Act.
2.1.3 Notwithstanding Sections 2.1 and 2.2 of this Attachment, in
accordance with, and to the extent permitted by Applicable Law,
Verizon may at any time establish a wholesale discount for a
Telecommunications Service (including, but not limited to, a CSA) that
differs from the wholesale discount that is generally applicable to
Telecommunications Services provided to MClmetro for resale
pursuant to Section 251 (c)( 4) of the Act.
2.1.4 The wholesale discount stated in Exhibit A shall be automatically
superseded by any new wholesale discount when such new wholesale
discount is required by any order of the Commission or the FCC,
approved by the Commission or the FCC, or otherwise allowed to go
into effect by the Commission or the FCC, provided such new
MClmetro 10 Resale Amendment 020210 10
wholesale discount is not subject to a stay issued by any court of
competent jurisdiction.
2.1.5 The wholesale discount provided for in Sections 2.1.1 through 2.1.3 of
this Attachment shall not be applied to:
2.1.5.1 Short term promotions as defined in 47 CFR § 51.613;
2.1.5.2 Except as otherwise provided by Applicable Law,
Exchange Access services;
2.1.5.3 Subscriber Line Charges, Federal Line Cost Charges, end
user common line Charges, taxes, and government
Charges and assessment (including, but not limited to, 9-
1-1 Charges and Dual Part Relay Service Charges).
2.1.5.4 Any other service or Charge that the Commission, the
FCC, or other governmental entity of appropriate
jurisdiction determines is not subject to a wholesale
discount under Section 251 (c)(4) of the Act.
2.2 Verizon Telecommunications Services for which Verizon is Not Required to
Provide a Wholesale Discount Pursuant to Section 251 (c)( 4) of the Act.
2.2.1 The Charges for a Verizon Telecommunications Service for which
Verizon is not required to provide a wholesale discount pursuant to
Section 251 (c)(4) of the Act shall be the Charges stated in Verizon's
Tariffs for such Verizon Telecommunications Service (or, if there are
no Verizon Tariff Charges for such Service, Verizon's Charges for the
Service that are generally offered by Verizon).
2.2.2 The Charges for a Verizon Telecommunications Service customer
specific contract service arrangement ("CSA") purchased by MClmetro
pursuant to Section 3.3 of Appendix A (Resale Attachment) to this
Amendment for which Verizon is not required to provide a wholesale
discount pursuant to Section251 (c)(4) of the Act shall be the Chargesprovided for in the CSA and any other Charges that Verizon could bil
the person to whom the CSA was originally provided (including, but
not limited to, applicable Verizon Tariff Charges).
2.3 Other Charges.
2.3.1 MClmetro shall pay, or collect and remit to Verizon, without discount,
all Subscriber Line Charges, Federal Line Cost Charges, and end user
common line Charges, associated with Verizon Telecommunications
Services provided by Verizon to MClmetro.
MClmetro 10 Resale Amendment 020210 11
3. MClmetro Prices
MClmetro wil not impose any Charges on Verizon pursuant to this Amendment.
4. (This Section Intentionally Left Blank)
5. Regulatory Review of Prices
Notwithstanding any other provision of this Amendment or the Amended Agreement,
each Party reserves its respective rights to instiute an appropriate proceeding with the
FCC, the Commission or other governmental body of appropriate jurisdiction: (a) with
regard to the Charges for its Services (including, but not limited to, a proceeding to
change the Charges for its services, whether provided for in any of its Tariffs, in Exhibit A,
or otherwise); and (b) with regard to the Charges of the other Party (including, but not
limited to, a proceeding to obtain a reduction in such Charges and a refund of any
amounts paid in excess of any Charges that are reduced).
MClmetro 10 Resale Amendment 020210 12
APPENDIX A TO THE PRICING ATTACHMENT
(IDAHO)
v1.1
I. Services Available for Resale
The avoided cost discount for all Resale services is 13.50%..., . ._-- .
Non-Recurring Charges (NRCs) for Resale Services
Pre-ordering
CLEC Account Establishment Per CLEC
Customer Record Search Per Account
Ordering and Provisioning
Engineered Initial Service Order (ISO) - New Service
Engineered Initial Service Order - As Specified
Engineered Subsequent Service Order
Non-Engineered Initial Service Order - New Service
Non-Engineered Initial Service Order - Changeover
Non-Engineered Initial Service Order - As Specified
Non-Engineered Subsequent Service Order
Central Office Connect
Outside Facilty Connect
Manual Ordering Charge
MClmetro 10 Resale Amendment 020210 13
$273.09
$ 11.69
$311.98
$123.84
$ 59.61
$ 42.50
$ 21.62
$ 82.13
$ 19.55
$ 12.21
$ 68.30
$ 12.17
Product Specific
NRCs, other than those for Pre-ordering, Ordering and Provisioning, and Custom
Handling as listed in this Appendix, will be charged from the appropriate retail
tariff. No discount applies to such NRCs.
Custom Handling
Service Order Expedite:
Engineered
Non-Engineered
Coordinated Conversions:
ISO
Central Offce Connection
Outside Facilty Connection
Hot Coordinated Conversion First Hour:
$35.48
$12.59
$17.76
$10.71
$9.59
$ 30.55
$ 42.83
$ 38.34
$6.40
$10.71
$9.59
ISO
Central Office Connection
Outside Facility Connection
Hot Coordinated Conversion per Additional Quarter Hour:
iSO
Central Offce Connection
Outside Facility Connection
Application of NRCs
Pre-ordering:
CLEC Account Establishment is a one-time charge applied the first time that
MClmetro orders any service from this Agreement.
Customer Record Search applies when MClmetro requests a summary of the
services currently subscribed to by the end-user.
Ordering and Provisioning:
Engineered Initial Service Order - New Service applies per Local Service
Request (LSR) when engineering work activity is required to complete the order,
e.g. digital loops.
Non-Engineered Initial Service Order - New Service applies per LSR when no
engineering work activity is required to complete the order, e.g. analog loops.
Initial Service Order - As Specified (Engineered or Non-Engineered) applies only
to Complex Services for services migrating from Verizon to MClmetro. Complex
Services are services that require a data gathering form or have special
instructions.
MClmetro 10 Resale Amendment 020210 14
Non-Engineered Initial Service Order - Changeover applies only to Basic
Services for services migrating from Verizon to MClmetro. End-user service may
remain the same or change.
Central Office Connect applies in addition to the ISO when physical installation is
required at the central offce.
Outside Facility Connect applies in addition to the ISO when incremental field
work is required.
Manual Ordering Charge applies to orders that require Verizon to manually enter
MClmetro's order into Verizon's Secure Integrated Gateway System (SIGS), e.g.
faxed orders and orders sent via physical or electronic maiL.
Custom Handling (These NRCs are in addition to any Preordering or Ordering and
Provisioning NRCs):
Service Order Expedite (Engineered or Non-Engineered) applies if MClmetro
requests service prior to the standard due date intervals.
Coordinated Conversion applies if MClmetro requests notification and
coordination of service cut over prior to the service becoming effective.
Hot Coordinated Conversion First Hour applies if MClmetro requests real-time
coordination of a service cut-over that takes one hour or less.
Hot Coordinated Conversion Per Additional Quarter Hour applies, in addition to
the Hot Coordinated Conversion First Hour, for every 15-minute segment of real-
time coordination of a service cut-over that takes more than one hour.
MClmetro 10 Resale Amendment 020210 15