Loading...
HomeMy WebLinkAboutZiply Fiber Northwest LLC dba Ziply Fiber Price List No 1.pdfI.P.U.C. Price List No. 1 Section I Ziply Fiber Northwest, LLC dba Ziply Fiber Original Sheet ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Schedule of Rates and Charges for Network Access Service together with Rules and Regulations applicable to Telephone Service provided in the Territory Served by the Company within the State of Idaho as follows: Bayview Peck Bonners Ferry Pierce Bovill Plummer/Worley Clark Fork Post Falls Coeur d'Alene Potlatch Cora Priest Lake Deary Priest River Evergreen Rathdrum Genesee Rock Creek Harrison St. Maries Hayden Lake Sandpoint Hope Setters Kellogg/Pinehurst Spirit Lake Moscow Tensed/Bluebell Mullan Wallace Oldtown/Albeni Weippe Orofino Wellesley Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section I Ziply Fiber Original Sheet 2 ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS SECTION INDEX SECTION DESCRIPTION SHEET NO. I. INTRODUCTORY SHEETS AND DEFINITIONS Title Page 1 Section Index 2 Explanation of Symbols 12 Definitions 13 II. GENERAL REGULATIONS A. Application of Regulations 1 B. Establishment and Furnishing of Services 1 1. Advanced Credit Management 1 2. Advance Payments 3 3. Deposits 4 4. Provision of Equipment 4 5. Customer Billing 4 6. Returned Payment Charge 5 7. Late Payment Charge 5 8. Minimum Contract Period 5 9. Termination Liability 5 C. Abuse or Fraudulent Use of Service 6 D. Discontinuance, Termination, or Refusal of Service by the Company 7 E. Termination of Service at Customer’s Request 7 F. Reconnect Charge 8 G. Slamming 8 H. Supersedure 8 I. Resale of Service 8 J. Telephone Numbers 8 K. Directories 8 L. Obligation of the Company 9 1. Furnishing of Service 9 2. Maintenance and Repair 9 3. Allowance for Interruptions 9 4. Service Commitment 10 5. Service Performance Guarantee (SPG) 10 6. Customer Premises Inside Wire (CIPW) 11 M. General Liability Statement 11 N. Aid to Construction 12 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section I Ziply Fiber Original Sheet 3 ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS SECTION INDEX (Continued) O. Demarcation Point 12 1. Switched Network Services 12 2. Dedicated Network Services 14 III. LOCAL SERVICE A. Network Access Local Service Options 1 1. General 1 2. Conditions 1 3. Service Options, Rates and Measured Rate Local Calling Areas 3 B. Local Measured Usage Rates 34 1. Conditions 34 2. Rates 35 3. Discount Periods 35 C. Public Access Line Service 36 1. General 36 2. Conditions 36 3. Service Options 38 4. Rates 40 D. Idaho Telephone Service Assistance Program (Lifeline) 40 1. General 40 2. Application 40 3. Rates and Charges 41 4. Funding 42 E. Native American Lifeline 42 1. General 42 2. Application 43 F. Tribal Link Up Service 43 1. General 43 2. Application 43 3. Rates and Charges 44 G. Network Access Surcharge 44 1. Conditions 44 2. Rates 44 H. Mileage Charges 44 1. Conditions 44 2. Rates 45 I. Extension Service 45 1. Conditions 45 2. Rates 47 J. Service Charges 47 1. Conditions 47 2. Rates 50 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section I Ziply Fiber Original Sheet 4 ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS SECTION INDEX (Continued) K. Line Extension Charges 50 1. General 50 2. Conditions 51 3. Rates 52 4. Joint Application 52 L. Construction of Outside Plant Facilities 52 1. Description 52 2. Rates 53 3. Conditions 53 M. Road Work Recovery Surcharge 55 1. General 55 2. Conditions 55 3. Rates 55 IV. OPERATOR ASSISTANCE AND DIRECTORY SERVICES A. Call Reference Service 1 1. General 1 2. Service Description 1 3. Conditions 1 4. Application of Rates 2 5. Rates and Charges 3 B. Operator Assisted Calls 3 1. General 3 2. Rates 4 C. Public Payphone Usage Surcharge 4 1. Conditions 4 2. Rates 5 D. Directory Assistance 5 1. Local Directory Assistance 5 2. Directory Assistance 6 3. National Directory Assistance/Customer Name and Address Surcharge 7 E. Directory Service 8 1. General 8 2. Composition of Listings 9 3. Designation 9 4. Address 9 5. Types of Listing 10 6. Rates 10 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section I Ziply Fiber Original Sheet 5 ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS SECTION INDEX (Continued) V. GENERAL SERVICES A. Billing Services 1 1. Billed Number Screening 1 2. Duplicate Billing Request 2 3. Detailed Billing Service 2 4. Local Billing Usage Detail 3 5. Special Billing Number Service 3 6. Convenience Fee 4 B. Call Restriction Service 4 1. Definition 4 2. Description 5 3. Conditions 5 4. Rates Per Line 6 C. Connection with Miscellaneous Common Carriers 6 1. Conditions 6 2. Rates 6 D. Dial-Up Service 7 1. Description 7 2. Conditions 7 3. Rates 7 E. Direct Inward Dialing Service 7 1. Description 7 2. Conditions 8 3. Rates 10 F. Direct Inward-Outward Dialing Service 10 1. General 10 2. Conditions 10 3. Rates 11 G. Emergency Alerting System 12 1. Conditions 12 2. Rates 13 H. Foreign Exchange Service 13 1. Conditions 13 2. Rates 15 I. Miscellaneous Equipment and Service 17 1. Conditions 17 2. Rates 18 J. Personal Signaling Service 18 1. Conditions 18 2. Rates 18 K. Tax Adjustment 19 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section I Ziply Fiber Original Sheet 6 ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS SECTION INDEX (Continued) L. Telecommunications Service Priority System 19 1. Description 19 2. Conditions 19 3. Application of Rates 22 4. Rates 22 M. Telephone Answering Service 23 1. Conditions 23 2. Rates 24 N. Touch Call Service 24 O. Transfer Service 24 1. Conditions 24 2. Rates 25 P. Vacation Service 25 1. Conditions 25 2. Application of Rates 25 3. Rates 26 Q. Business Traffic Study Service 26 1. General 26 2. Description of Service 26 3. Conditions 27 4. Application of Rates and Charges 27 5. Rates 28 VI. CALLING SERVICES A. Definition 1 B. Individual Services 1 1. Conditions 1 2. Feature Descriptions 4 3. Rates 8 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section I Ziply Fiber Original Sheet 7 ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS SECTION INDEX (Continued) C. Bundles/Packages 11 1. Residential Customers 11 2. Business Customers 12 3. Local Calling Plan or Local Calling Plan Plus, Regional Calling Plan, or Regional Calling Extra – Grandfathered as of October 20, 2019 16 4. Regional Calling Value or Local Calling Plan Plus – Grandfathered as of October 20, 2019 17 5. Local Calling Plan Plus Bundle Discounts – Grandfathered as of November 1, 2008 19 6. Unlimited Dial Tone (DTL) Package for Business and CentraPAK for Business 20 7. Voice Discount Plan 25 8. Local Calling Plan Plus/Regional Calling Value PSTN Bundles – Grandfathered as of May 6, 2019 26 9. Business Single Line Pack 27 10. Unlimited LD Price Guarantee – Grandfathered as of May 6, 2019 30 11. Digital Phone Unlimited (Challenger) 32 12. Digital Phone Unlimited Plus (Challenger) 34 13. Simply Unlimited (Challenger) – Grandfathered as of January 20, 2018 36 14. OneVoice 37 15. Business Nationwide Unlimited Service III - Grandfathered as of January 20, 2018 40 16. Business Local Unlimited III - Grandfathered as of January 20, 2018 42 17. Digital Phone Essential 43 18. Digital Phone Unlimited 45 19. Digital Phone Unlimited Plus 47 20. Simply Unlimited Service Leader - Grandfathered as of January 20, 2018 49 21. Commercial Voice Unlimited - Grandfathered as of January 20, 2018 51 VII. CUSTOMER LINE TELEPHONE SERVICE A. General 1 B. Service Options 2 1. Basic Standard Services 2 2. Selectable Services 3 3. Optional Services 4 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section I Ziply Fiber Original Sheet 8 ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS SECTION INDEX (Continued) C. Conditions 4 1. Term Options 4 2. Service Charges 4 3. Adding Lines Under Term Option 5 4. Termination Liability 5 5. Transfer of Term Option 5 6. Custom Line Telephone Service System 5 7. Subscriber Line Charge 5 8. Incoming Toll Free Service Access Arrangement 5 9. Off-Premise Lines 5 10. Optional Custom Line Telephone Services 6 11. Feature Restriction 6 12. Customer Satisfaction Guarantee 6 D. Feature Descriptions 7 1. Custom Line Telephone Service Basic Standard Services 7 2. Custom Line Telephone Service Selectable Services 8 3. Custom Line Telephone Service Optional Services 11 E. Rates 14 1. Custom Line Telephone Service Basic Service 14 2. Custom Line Telephone Service Selectable Services 17 3. Custom Line Telephone Service Optional Services 18 VIII. 9-1-1 EMERGENCY TELEPHONE SERVICE A. General 1 B. Conditions 1 1. Customer Obligation 2 2. Liability 4 C. Description of Services 5 1. B9-1-1 (or Basic 9-1-1) Service 5 2. ANI-Only 9-1-1 Service (C9-1-1) 6 3. Optional C9-1-1 Service 7 4. Enhanced 9-1-1 (E9-1-1) 7 5. Enhanced 9-1-1 Service Features 7 D. Additional Services 9 1. Forced Disconnect 9 2. Called Party Hold 9 3. Emergency Ringback 9 E. Rates 10 1. Basic (B) & ANI Only (C) 9-1-1 10 2. Enhanced 9-1-1 Service 11 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section I Ziply Fiber Original Sheet 9 ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS SECTION INDEX (Continued) IX. SWITCHED DATA SERVICE A. Description 1 1. Switched Data Individual Line Loop Extension 1 2. Switched Data Channel Access 1 B. Conditions 1 C. Feature Descriptions 2 1. Standard Features 2 2. Optional Features 3 3. Optional Feature Packages 3 D. Definitions 3 1. Bit 3 2. Bits Per Second 3 3. Digital 3 4. Hunting 3 E. Application of Rates 4 F. Rates 5 X. DIGITAL (ISDN) SINGLE LINE SERVICES A. Digital (ISDN) Single Line Services 1 1. General 1 2. Description 1 3. Conditions 2 4. Definitions 5 5. Service Description and Features 6 6. Multibutton Key Set (MBKS) Basic Service 8 7. Rates – Residence/Business 10 B. Primary Rate Interface (PRI) 13 1. Description 13 2. Conditions 13 3. Feature Descriptions 15 4. Rates 18 C. Integrated Services Digital Network (ISDN) – Primary Rate Interface (PRI) Bundled Service 21 1. General 21 2. Applicability 21 3. Territory 21 4. Conditions 22 5. Rates 23 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section I Ziply Fiber Original Sheet 10 ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS SECTION INDEX (Continued) XI. DS1 CYBER SERVICE A. General 1 B. Digital Architecture 1 C. Definitions 1 1. Channel Service Unit (CSU) 1 2. DS1 Cyber Capacity 2 3. DS0 2 4. DS1 2 D. Regulations 2 E. Application of Rates 2 F. Rates and Charges 3 XII. SPECIAL CHANNEL SERVICES A. General 1 B. Elements of Service 1 1. Types of Channels 1 2. Supplemental Features 2 C. Conditions 4 D. Responsibilities of the Customer 4 E. Responsibilities of the Company 5 F. Rates 5 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section I Ziply Fiber Original Sheet 11 ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS SECTION INDEX (Continued) XIII. OPTIONS FOR PROVIDING ENHANCED SERVICES A. Description 1 B. Conditions 1 C. Definitions 3 1. Call Forwarding Busy Line 3 2. Call Forwarding Don’t Answer 3 3. Call Forwarding Busy Line/Don’t Answer 3 4. Call Screening 3 5. Customer Controllable Ringing 3 6. Data Link 3 7. Enhanced Services 4 8. Enhanced Service Provider (ESP) 4 9. Forwarded Call Information 4 10. Inter-Switch Voice Messaging (ISVM) 4 11. Message Waiting Audible 4 12. Message Waiting Indication-Audible Ring Burst 4 13. Message Waiting Indication – Visual 4 14. Queuing 4 15. User Transfer 4 D. Rates 5 XIV. MAPS Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section I Ziply Fiber Original Sheet 12 ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS EXPLANATION OF SYMBOLS Whenever tariff sheets are filed, changes will be identified by the following symbols: (C) To signify changed Listing, condition, rule or regulation (D) To signify discontinued material (I) To signify increase (M) schedule with no change in text, rate, condition, rule or regulation (N) To signify new material (R) To signify reduction (T) To signify change in text but no change in rate, condition, rule or regulation Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section I Ziply Fiber Original Sheet 13 ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS DEFINITIONS Access Line A circuit between a switching center and a interface (SNI). Access Line Installation Charge An initial nonrecurring charge to cover all or a portion of the cost associated with the installation of communication facilities. Air Line Mileage The shortest distance between the points involved. Applicant An individual or concern that applies to the Company for service, or reapplies for service at a new or existing location after service has been discontinued. Automatic Call Back (Camp-On) Allows a station, which has reached a busy condition on an internal call to be notified when the busy station becomes available and to be placed automatically in a "call back" mode. The system will scan both the calling station and the called busy station. At the moment both stations are free, the system will call the originating station first and once the user answers, the system will call the camped-on station. Automatic Route Selection (ARS) With this feature, customer-provided trunk route Lists economical route to a destination. Average Power The power averaged over any one-tenth second. Basic Measured Service A measured usage service that consists of a low monthly access charge coupled with measured usage on all intraexchange calls. Billed Number Screening A feature that restricts billing of collect and third number billed calls to a specific telephone number. Bridged Lines See Combination Main Service. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section I Ziply Fiber Original Sheet 14 ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS DEFINITIONS Business Service Business service is exchange service furnished to customers whose actual or obvious use of the service is for conducting a business, trade or profession, or whose use of the service is obviously not confined to domestic use. Call Forward The Call Forward feature allows a customer to have incoming calls to a station automatically forwarded to a predetermined telephone number. Call Forwarding consists of three (3) variations as follows: - Forward all calls - Forward when busy - Forward when there is no answer Call Hold The Call Hold station feature allows a station, engaged in a call, to set the call into holding condition, which completely frees the station to place or receive a call. Call Park This provides a station engaged in a call to set the call aside into a holding condition for access from another station in the system. The Call Park feature differs from the Call Hold feature in that the call is associated with an index code, or in some systems a station number, and does not standby for access by the station, which set the call aside. The feature allows any station to dial a Call Park retrieval code to be connected to the held call. Call Pick-up The Call Pick-up feature permits a station user of a designated pick-up group to answer a call directed to another station in the group by dialing a code. Call Restriction Service (CRS) Call Restriction Service prevents access to the toll network. Depending on the option selected, CRS will block access to 1+, 0+, 0-, 1+ 900, 1+ 976, and local directory assistance. Call Transfer This feature allows a station to hold and transfer calls. During transfer, the two (2) stations talk privately. The station receiving the transferred calls must be internal to the system. Central Office necessary equipment and operating arrangements for terminating and interconnecting customer lines and trunks. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section I Ziply Fiber Original Sheet 15 ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS DEFINITIONS Central Office Line A Network Access line between the central office and terminating equipment located on the customer’s premises. Central Office Located Service An exchange access line between the Company’s wire center and a multi-line switching system co-located in the same wire center. Central Office Located Trunk A ISDN-BRI network access register that connects the end user to the public switched network. Central Office Trunk See Trunk. Challenge Intercept See New Number Call Routing (Call Referral Service). Channel A path for communication between two (2) or more telephones or Company offices, furnished in such a manner as the Company may elect, whether by wire, radio, or a combination thereof. Class of Service The various categories of service generally available to the customer: business, residence, and public. Combination Main Service Provides for service for separate business and residence locations from the same one-party line with separate rings for each location. Flexible Telephone Systems Denotes channels or other facilities that are capable, when not connected to telephone service and WATS, of communications between customer-provided terminal equipment or Company telephones. Companion Service See Combination Main Service. Company Ziply Fiber Northwest, LLC Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section I Ziply Fiber Original Sheet 16 ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS DEFINITIONS Connecting Arrangement The equipment provided by the Company to accomplish the direct electrical connection of customer-provided facilities with the facilities of the Company. Contiguous Exchanges Two (2) exchanges whose boundaries adjoin. Continuous Property Property owned or leased and occupied by a customer, which is not separated by public highways or by property occupied by others. Cost The word encompassing actual cost of material, labor, vehicles, and incidentals, plus a charge for administration. Customer A person, firm, partnership, corporation, municipality, cooperative organization, governmental agency etc., who has applied for, been accepted, and is currently receiving service. A customer who voluntarily disconnection will retain customer status. Customer-of-Record The person or entity who resells or shares exchange services. Customer Premises Inside Wire (CPIW) Wire for telecommunications purposes which is on the customer's premises. customer's side of the Standard Network Interface (SNI). Customer-provided Pay Telephone Service Pay telephone service provided through an instrument owned by the customer. provided on an instrument implemented basis rather than a central office implemented basis, and must be connected to a Public Access Line. Date of Presentation The date upon which a bill or notice is mailed, first class, postage prepaid, in a sealed envelope properly addressed to the customer, or if not mailed, the date upon which that bill or notice is presented to the customer by a representative of the Company. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section I Ziply Fiber Original Sheet 17 ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS DEFINITIONS Demarcation Point The point of common termination of Company-provided and Customer-provided facilities. Sometimes referred to as the Standard Network Interface (SNI). Deposit A cash payment made by the customer in aid of establishing or reestablishing credit with the Company. Such payment, which may be required before or during the period of service, offsets the risk that the customer may make inadequate payment following a period of service. deposited amounts. Direct Inward Dialing (DID) Allows incoming calls from the exchange or toll network to reach specific stations without attendant assistance or intervention. Direct Inward-Outward Dialing (DIOD) Allows incoming calls from the exchange or toll network to reach specific stations without attendant assistance or intervention and allows the trunk to be used to place outgoing calls. Directory Listings Information in the telephone directory or information records of the Company whereby telephone users may ascertain the telephone number of a Listed customer telephone. End Office Switch A Company local switching system where Company local service subscriber station loops are terminated for purposes of interconnection to each other and to trunks. End User A client of an interstate carrier taking service offered in combination with telephone companies and other carriers. Exchange An exchange is a specified area established for the furnishing of communication service. It usually embraces a city, town, village, or unincorporated community and environs thereto and may consist of one or more central offices, together with the associated plant used in furnishing service within that area. Extended Area Service Interexchange telephone service furnished at flat or measured service rates between one or more exchanges. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section I Ziply Fiber Original Sheet 18 ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS DEFINITIONS Extension Service Extension service provides the capability of originating or receiving calls from locations equipped with telephones in addition to the primary termination of the network access line. Facilities Supplemental equipment, apparatus, wiring, poles, cables, and other materials and mechanisms necessary to, or furnished in connection with telephone service. Flat Rate Service Service furnished at a fixed monthly rate. Foreign Exchange Any exchange other than that in which the customer is located. Foreign Exchange Service Exchange service furnished a customer from a central office located in an exchange other than that in which the customer's primary station is located, or off premises station service furnished a customer in an exchange other than that in which the customer's primary station is located. Grandfathered Service Existing service not available to new customers. Individual Line Service See One-Party Service Installation Charge See Service Charges Interface That point on the premises of the customer at which provision is made for connection of Company facilities to facilities provided by others. Joint User An individual or concern authorized by the Company and the customer to share in the use of the customer's business telephone service. All arrangements regarding service must be made by the customer. Lifeline Service Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section I Ziply Fiber Original Sheet 19 ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS DEFINITIONS Line Connection Installation of facilities provided by the Company for a circuit from the central office to the protector, inclusive. Line Extension A line extension is the outside plant required in addition to existing facilities to render telephone service. Local Channel A Channel connecting two (2) or more stations within an exchange area. Local Exchange The area within the boundaries of exchange maps filed with and approved by the Commission. In connection with foreign exchange service, that exchange in which the primary termination of the Network Access line is located. Local Loop One pair of wires from a Company wire center to the point of demarcation on a customer’s premises within that serving wire center area. Local Message A completed customer call not subject to toll charges. Local Service Telephone service furnished between customers’ telephones located within the same local service area. Local Service Area The area within which telephone service is furnished under a specific schedule of rates. This area may include one or more exchanges without the application of toll charges. Local Service Options Refers to customer ability to choose whether local calling will be rated as all measured, a combination of measured and flat, or all flat. Measured Usage A separate charge applicable to each outgoing local message. The message charges are based on the time of day, distance, and length of calls. Measured usage is provided in conjunction with Measures Service and Local Service Options. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section I Ziply Fiber Original Sheet 20 ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS DEFINITIONS Message A completed customer telephone call. Mileage Rate Additional recurring charges based on distance measurement as provided in the schedules. Minimum Term Commitment Period A minimum length of time for which a customer is obligated to pay for service, facilities or equipment, whether or not retained by the customer for such minimum length of time. Native American Lifeline Additional federal Lifeline and Linkup assistance for qualifying low-income individuals living on Native American reservations to reduce the cost of basic telephone service and offset the service order charges and line extension costs associated with the initiation of service for those individuals. Network Access The element of local service representing the ability of the customer to access the network and to receive calls. Network Access Line A communications facility between the customer’s premises and the serving central office, providing access to and from the telecommunications network. Network Access and Local Exchange Usage The element of local service representing the ability of the customer to access the network, receive calls, and to make unlimited calls within the customer’s own exchange. Network Interface The point of common termination of Company-provided and customer-provided facilities. Sometimes referred to as the Standard Network Interface (SNI). No Call/No Solicitation Program This program is available to consumers through the Idaho Attorney General’s Office, Consumer Protection Unit. Toll free number is 208-334-2400. Noncontiguous Exchanges Two (2) exchanges whose boundaries do not adjoin. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section I Ziply Fiber Original Sheet 21 ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS DEFINITIONS Non-Listing Service An arrangement whereby a customer is omitted from the telephone directory but not from the information records, at the customer’s request. Nonrecurring Charge A one-request. The charge may be based on either a flat rate or on a time and material (T&M) basis. Off Premises Stations and Extensions The wire facility used in providing an off-premises access line. One-Party Service A grade of Network Access arranged to serve one customer only, although additional telephones may be connected to the Network Access line as extensions. Idaho Telephone Service Assistance Plan (ITSAP) A program which provides reduced monthly rates for low income residential customers who meet eligibility requirements. Rates under this program apply to the single line serving the customer’s principal residence. Pay Telephone Service Public, semi-public and customer-provided pay telephone service. Exchange service provided at the customer’s request and designed for use of the customer and the public at locations somewhat public in character at a specified charge for each outgoing message. Public and semi-public locations are at a location chosen or accepted by the Company and use central office implemented features. Customer-provided service is offered by the customer on an instrument implemented basis and must be connected to a Public Access Line. Permanent Disconnect A service is permanently disconnected when the customer is denied both incoming and outgoing service by the Company. Premises A building, two (2) or more buildings, or part of a building, including associated grounds, located on continuous property and occupied by an individual customer. This could include all or part of a single residential or business building, multi-story building, or multiple-buildings on continuous property. Price List The index, definitions, rates, charges, rules and regulations, conditions of service, concurrences, and maps adopted and filed by the Company and approved by the Public Utilities Commission of Idaho. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section I Ziply Fiber Original Sheet 22 ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS DEFINITIONS Private Branch Exchange (PBX – PABX) Service furnished by means of trunk lines directly connected from a Company central office to a branch switchboard on a customer’s premises from which connection is made to stations located at various locations of the customer’s operations. Private Branch Exchange Service is for the exclusive use of the customer or the customer’s authorized agent. Public Access Line An exchange line to which a customer-provided instrument is connected, to provide pay telephone service. Rate A recurring monthly assessment made in conjunction with the provisions of a service. Residence Service A class of network access furnished to an individual at a residence or place of dwelling where the actual or obvious use of the service is primarily for domestic purposes. Route Mileage The distance measured along the route of the circuit between any two (2) or more given points on that circuit. Service Charges An initial nonrecurring charge made to cover all or a portion of the cost associated with the installation facilities. Service Line Service Service furnished to customers beyond the normal serving area by means of lines and telephones, which are owned and maintained beyond a designed junction by organized associations of customers. Shared Telecommunications Service The provision of telecommunications and information management services and equipment and includes connection to the local exchange telecommunications service by a commercial shared services provider or by a users’ association. Slamming The unauthorized change of a subscriber’s preferred telecommunications carrier. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section I Ziply Fiber Original Sheet 23 ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS DEFINITIONS Split Referral (also referred to as Challenge Intercept) Service in which an Intercept Operator furnishes referral of calls from a disconnected telephone number to more than one forwarding telephone number. See Call Referral Service. Station Line The channel connecting the customer- or Company-owned telephone or terminal equipment to the private branch exchange system. Station Hunting Station Hunting is a call completion feature that increases the likelihood of an incoming call being completed within a customer-defined group of lines. When a system encounters a busy indication while attempting to connect a call to a line which hunting is assigned, the switch recognizes the busy condition and attempts to complete the call on a sequence of other lines. Station to Station Calling (Intercom) Station to Station Calling allows a station to dial an abbreviated number of digits to reach other stations directly without the need for attendant assistance. Supersedure Supersedure of service is when a new customer, who qualifies for the establishment of service, assumes the existing service, as is, of another customer on the premises where the existing service is being rendered and where an arrangement acceptable to the utility is made to pay outstanding charges against the service. Telecommunications Service Telecommunications service consists of local, toll service, or private line. Temporary Disconnect The suspension of telephone service at the request of the customer or, upon written notice of suspension of service on the initiative of the Company without permanent disconnection of service. Temporary Service Local service definitely known to be required for a short period, such as service provided for contractors for use during the construction of a building, sales campaigns, athletic contests, conventions, fairs, circuses, etc. Term Commitment The length of time for which a customer agrees to pay for service, facilities or equipment. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section I Ziply Fiber Original Sheet 24 ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS DEFINITIONS Terminal Loop See off-premises stations and extensions. Termination Charge expiration of the minimum agreement period. Tie Line A telephone circuit connecting two (2) private branch exchange interconnecting the stations of one system with the stations of the other without the use of trunk lines to a central office of the Company. Time and Material Charges Time and material spent by a Company representative exclusive of work required to establish network access. Toll Rate The charge prescribed for toll messages based upon the duration of the initial and additional periods and distance between exchanges. Toll Message A completed call between two (2) exchange stations located in different local service areas, between two (2) toll stations, or between a toll station and an exchange station. Charges for toll messages are made on a per unit basis. Toll Restriction This feature disallows the dialing of long distance calls. The system may be programmed so that some stations have no dialing restrictions while others have their own defined restrictions. Toll Service Telephone service between exchanges or locations for which a toll rate is charged. Touch Call Service A type of high-speed address signaling (dialing) in which numbered buttons in a bank of ten (10) can be depressed to give one (1) of a group of audio tone pairs for signaling directly over the circuit. Trade Name The name or style under which a concern conducts its business and by which it is generally known to the public. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section I Ziply Fiber Original Sheet 25 ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS DEFINITIONS Trunk, Central Office Located co-located in the same wire center. Trunk Line An exchange access line between the Company’s wire center and a multiline system on the customer’s premises, which utilizes common equipment. Wire Center A building in which one or more end office switches, used for the provision of Company local services, are located. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section II Ziply Fiber Original Sheet 1 II. GENERAL REGULATIONS ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS The regulations set forth herein apply to intrastate services and facilities furnished within the state of Idaho by hereinafter referred to as the Company, subject Commission. regulation approved or prescribed by the Commission. Rates and regulations may be changed or canceled only with the consent or approval of the Commission. shown by its filed rates, regulations, and maps. The Company also furnishes interexchange toll service to the territory served by connecting companies, subject to their rates and regulations. 1. Advanced Credit Management Advanced Credit Management is a process whereby the Company will establish credit limits for new and existing Single Line Business and Residence Service (one party B1 and R1) customers. The Company will utilize Credit Scoring for new customers and Behavioral Scoring for existing customers where technical capabilities exist. Requests. The credit rating will screen accounts to establish a credit limit for a combination of local service and toll usage. The credit limit will be based initially on a credit score assigned by commercial credit reporting service and be adjusted periodically as a result of the customer’s payment history. Customers will be informed of their credit limits during the application process. The account credit limit will appear on the first bill and on any subsequent bill in the billing cycle in which a customer’s credit limit is automatically changed. Changes in credit limits will be conveyed by mailed notices to the customers. a. Credit Scoring – New Customers: Credit levels and credit limits as a result of the scoring will be categorized as follows: (1) Low Risk - No collection judgments - No collection accounts - No charge off accounts - No delinquency history over thirty (30) days past due Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section II Ziply Fiber Original Sheet 2 II. GENERAL REGULATIONS (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS - Collection accounts have been paid - Minimal charge off accounts - Various degrees of delinquency history from thirty (30) – one hundred eighty (180) days, but paid in full or current at time of scoring - Customer provides positive identification to Company following a “No Match” on a credit inquiry - Collection judgments - Charge off accounts - Outstanding collection accounts - Various degrees of delinquency history from thirty (30) – one hundred eighty (180) days, and not paid in full or current at time of scoring history. Customers will be notified of their initial credit limit amount and subsequent credit limit changes through credit limit notices mailed to the billing address. A behavioral score will be established and maintained on each customer when the program is initiated and/or after service has been established. The behavioral scoring will be updated monthly, based on billing and payment behavior during the preceding twelve (12) months. b. Behavioral Scoring – Existing Customers: Behavioral Scoring levels and credit limits as a result of the scoring will be categorized as follows: (1) Low Risk - No dishonored checks during the past twelve (12) months - No service denials due to non-payment during the preceding twelve (12) months - No more than two (2) NSF checks for telephone bill payments during the preceding twelve (12) months - No more than one (1) service denial due to non-payment during the preceding twelve (12) months 1 Risk determination for medium and high levels can result from one Listed event. All possible events need not occur. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section II Ziply Fiber Original Sheet 3 II. GENERAL REGULATIONS (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS - Three (3) or more NSF checks for telephone bill payments during the preceding twelve (12) months - Two (2) or more service denials due to non-payment during the preceding twelve (12) months exceeds the established credit limit. The customer will be allowed eight (8) days to make payment arrangements. If arrangements are not made, access (both intra and interLATA toll) to one plus (1+), direct dialed international (011+), zero plus (0+) and all 900/976/700 calls will be blocked, where facilities and operating conditions permit. If 9-1-1 service is not available in an exchange, zero minus (0-) calls will be limited to local operator assisted emergency calls. Payment of eighty percent (80%) of the customer's credit limit plus the total amount over the limit will prevent the account from being toll blocked. For example: If a customer had a $200.00 limit and was $300.00 over the limit, the customer could prevent the account from being toll blocked by making a payment of $460.00 (80% of the customers $200.00 limit, equal to $160.00, plus the total amount over the limit, equal to $300.00.) will be blocked, i.e., 1-800/866/877/888 calls will be allowed so the customer may contact Company offices and customer services; also, access to the local calling area and emergency services will not be blocked. advise the customer that the number is restricted from long distance service and that blocking has been imposed when dialing or billing attempts are initiated. applicable when the customer's toll service is unblocked. Advanced Credit Management helps the customer maintain local access service, control their liabilitdisconnects and permanent termination of all service due to payment delinquencies. Advanced Credit Management eliminates the necessity for deposits by Single Line Business and Residence Service (B1 and R1) customers. Single Line Business and Residence Service customers may voluntarily request credit limits lower than would be specified by their credit or behavioral scores. Advance Payments At the time an application for service is made, an applicant may be required to pay an amount equal to at least one (1) month's Network Access Rate plus installation charges that may be applicable in addition to such special construction charges as are to be borne by the applicant. 2 Risk determination for medium and high levels can result from one Listed event. All possible events need not occur. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section II Ziply Fiber Original Sheet 4 II. GENERAL REGULATIONS (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Requirements for advance payments except for special construction charges do not apply to Single Line Business and Residence Service (one party B1 and R1) customers who are regulated by the Advanced Credit Management System. Deposits 3 Applicants or customers whose credit rating is, or may become, unsatisfactory will be required to make a suitable deposit, not to exceed two (2) normal billing periods, as security for payment of future bills. Such a deposit may be requested at any time at the option of the Company. The interest paid on deposits may change on January 1 of each new year. The Commission will determine the twelve (12) month average interest rate for one (1) year treasury bills for the previous November 1 through October 31, round that rate to the nearest whole percent, and notify the Company of its determination of this interest rate. That rate will commence on January 1 and remain in effect for the following calendar year. for residential customers unless the service has been discontinued for nonpayment during that period. Company have been paid. If the amount due the Company has not been paid, the deposit will be credited to the unpaid amount and the balance if any, will be returned to the customer. Provision of Equipment Terminal equipment necessary for the provision of a given service may be furnished and owned by the customer. The customer may be required to provide suitable housing or other protective measures where Company-provided equipment is to be installed in locations exposed to we specifications when and where required. Customer Billing The customer is responsible for all charges in conjunction with the services furnished him, including collect toll messages that have been accepted at the customer's telephone. arrangements may be established for services provided to governmental agencies. office of the Company or at any agency authorized to receive such payments. 3 Single Line Business and Residence Service Customers (B1 and R1) are regulated by the Advanced Credit Management System and will not be required to make deposits. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section II Ziply Fiber 3rd Revised Sheet 5 Cancels 2nd Revised Sheet 5 II. GENERAL REGULATIONS ISSUED: JUNE 1, 2023 EFFECTIVE: JULY 1, 2023 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Retroactive billing adjustments will not be made for a period exceeding three (3) years. The Company may temporarily suspend service in the event the customer fails to pay any amount due. Such suspensions shall not be made until at least seven (7) days (measured from the day after the date of mailing) following written notification to the customer of the intention to suspend service, the amount due, and the date by which the same must be paid. Returned Payment Charge A charge may apply for returned payments for residential and business customers. Returned Payment Charge may apply to any payment that cannot be processed and may include, but is not limited to: insufficient funds; unable to locate account; account closed; balance held; drawn against uncollected funds; account garnished; payment stopped; no funds; account frozen; or post no debts. Late Payment Charge A late payment charge of two percent (2%) or twelve dollars ($12.00) (whichever is greater) of past due unpaid balances over $10.00, is applicable on residence and business customer bills after thirty (30) days from the customer's billing cycle date. (I) Minimum Contract Period Except as specified below, the minimum contract period is one (1) month from the date service or additions to service are established, and the minimum charge is the established rate for one (1) month. Termination Liability In the commitment period, the customer shall be liable for an early termination charge, except as noted below. The amount of the early termination charge will be twenty-five percent (25%) of the monthly recurring charge(s) (MRC) for the remainder of the term. For example: 25% X MRC X # of Lines/Channels/Paths X Remainder of Term = Termination Charge If any rates for the service are increased during the term period, exclusive of any increase due to local, state or federal fees, taxes or surcharges, the customer may terminate the service without incurring an early termination charge. Prior to the end of the term commitment period, the customer may select one of the following options, to be effective at the end of the term: - Renew their term commitment - Commit to a new term period - Arrange for a change service, or - Arrange for termination of the service. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 1, 2023 Boise, Idaho I.P.U.C. Price List No. 1 Section II Ziply Fiber Original Sheet 0 II. GENERAL REGULATIONS ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS converted to the shortest-term period available under the Price List (i.e., month-to-month, one year, etc.) for the same service, and will be subject to the applicable term commitment, if any, unless the customer terminates the service within sixty (60) days of the conversion date. - Customer moves existing service either to a new location within the same address and/or same building (inside move) or to a new location (outside move) and maintains that service for the remainder of the term; service area, but the service is unavailable; term commitment expires and the value of the new term commitment is equal to or greater than the remaining value of the current term commitment; or under a term commitment, provided the following conditions are met: - The value of the new term commitment is equal to or greater than the remaining value of the current term commitment, (ICB), and service are received by the Company at the same time. The service is furnished subject to the condition that there will be no abuse or fraudulent use of the service. Abuse or fraudulent use of service includes: - The use of service or facilities of the Company to transmit a message, or to locate a person, or otherwise to give or obtain information, without payment of the charge applicable for service; representation, or false credit device, or by or through any other frauwhatsoever, with intent to avoid the payment, in whole or in part, of the regular charge for such service; manner reasonably expected to frighten, abuse, torment, or harass another; Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section II Ziply Fiber Original Sheet 1 II. GENERAL REGULATIONS (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS other customers. The Company may refuse to furnish, or may terminate the service and remove its equipment under the following circumstances, provided suitable notice has been given to the customer: - upon the continuance of any unpaid amount due for a period of ten (10) days following temporary suspension; facilities with facilities provided by the Company; enforcement agency acting within its jurisdiction, on the grounds that such service is or is to be used for an illegal purpose; fraud or may tend to injuriously affect the efficiency of the Company's plant, property, or service; Relations Rules, IDAPA 31.41.01. request. Term commitments for service may be terminated prior to the expiration of the term commitment period provided advance notice is given to the Company and upon agreement to pay all charges due for the service furnished, plus any termination charge which might be applicable. of the service is completed, a charge not to exceed the installation charge specified is applied if all or a portion of the facilities have been installed. customer, provided the service is to be furnished at the same location without interruption and that the new customer assumes all unpaid charges on the original term commitment. Minimum and termination charges will apply for any service furnished under the original term commitment that is not retained by the new customer. customer. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section II Ziply Fiber Original Sheet 2 II. GENERAL REGULATIONS (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS When service nonpayment, the Company may charge for the reconnection as set forth in the Service Charges Section III. of this Price List. Per 47 CFR § 64.1120, a telecommunications carrier who acquires a customer by an unauthorized change of that customer's local service will be billed the applicable service charges to reestablish that customer's service with the authorized carrier as it existed before the change. Customers who qualify for the establishment of service may assume the existing services of another acceptable to the Company is made to pay outstanding charges against the service. Applicable termination charges will apply for any service furnished under the existing service arrangement that is not retained by the new customer. The resale of any service provided by the Company is not permitted except as provided elsewhere in this Price List or as specifically authorized by the Company. The customer has no property right to the telephone number nor any right to continuance of service through any particular central office. associated with the number, or both, as may be required for the proper conduct of its business. The Company will furnish to its customers, without charge, such directories as are necessary for the efficient use of the service. Copies of other directories may be provided at a nominal charge. or auxiliary cover, except as provided or authorized by the Company shall be used in conjunction with any directory furnished by the Company. customer at no charge. Credit will not exceed the monthly rate for the Network Access Line during the effective life of the directory in which the error or omission is made. In the case of directory Listings for which a charge is made, its liability shall be limited to the monthly rate for each such Listing for the charge period during which the error or omission continues. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section II Ziply Fiber Original Sheet 3 II. GENERAL REGULATIONS (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS 1. Furnishing of Service The Company’s obligation to furnish service is dependent upon its ability to secure and retain, without necessary circuits and equipment. based on the additional costs incurred will apply. scheduled working hours, overtime charges may apply. Simple Service overtime charges will be the difference between straight time and overtime and will be in addition to the normal installation, move, or change charge. The customer must agree to this provision before such overtime work will be performed. of such facilities will be vested in the Company, even though all or a part of the cost of construction is borne by the customer. rearrangement of facilities. Maintenance and Repair All costs associated with the maintenance and repair of services furnished by the Company will be borne by the Company except as specified elsewhere in this Price List. resulting from intentional destruction or any other cause except from fire or unavoidable accidents. Company for the purpose of inspecting, repairing, testing, or removing any part of the Company's facilities. Allowance for Interruptions In the event of an interruption to any service, except an exchange Network Access Local Service, which is not due to the negligence of the customer, an allowance may be made if the interruption continues for more than forty-eight (48) hours from the time it is reported to or detected by the Company. the portion of the service made inoperative. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section II Ziply Fiber Original Sheet 4 II. GENERAL REGULATIONS (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Service Commitment The Utility will credit a customer's account by an amount equal to the monthly rate for one month of basic exchange service (Network Access Local Service) if the customer reports an out-of-service condition which has deteriorated service to the extent that the customer cannot make or receive local calls, or cannot use the service for voice-grade communications because of cross talk, static, or other transmission problems, and service is not restored within forty-eight (48) hours after the report of the outage, except that outages reported on Thursday, must be restored no later than 6:00 p.m. Monday Tuesday. by the customer. The credit will not apply to out-of-service conditions where the outage is in the customer's inside wire or customer's premises equipment. This credit will not apply to out-of-service conditions resulting from natural disasters, or circumstances beyond the control and knowledge of the Utility. This credit also will not apply to out-of-service conditions where service has been temporarily or permanently discontinued for nonpayment of bills. Service Performance Guarantee (SPG) This Service Performance Guarantee does not constitute a waiver of the provisions of Allowance for Guarantee shall be in addition to those required to be paid in accordance with AInterruptions or Service Commitment. or repair of an existing service, and the installation or repair is not completed as agreed, the customer will be eligible to receive a credit of one hundred dollars ($100.00) for business-class service or twenty-five dollars ($25.00) for residence-class service. involves services from the Price List but excludes the following: Public Telephone Service Toll Service Wide Area Telephone Service (WATS) customer may choose to apply the appropriate credit toward their bill. a commitment to install or repair one (1) or more of the services specified above or fails to restore Company-owned facilities used to provide any of the services specified above. customers. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section II Ziply Fiber Original Sheet 5 II. GENERAL REGULATIONS (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS - Claims for requesting reconnection from a temporary disconnect for nonpayment. the customer's inside wiring or the customer's premises equipment. hours that are a result of natural disasters or circumstances beyond the control of the Company, such as acts of God, wars, revolution, civil commotion, acts of public enemy, labor difficulties (including without limitation strikes, slowdowns, picketing or boycotts), that occur within such a proximity of the due date that the Company could not reasonably notify the customer nor perform the necessary service. Such example is where there has been a storm or other catastrophe that has caused a large number of customers to lose telecommunications services and/or other similar utility type services. Customer Premises Inside Wire (CIPW) CPIW is telephone wiring located on the customer's premises beginning at the point of connection of premises wiring to the Company's facilities and terminating at the point of connection with terminal equipment. Work on CPIW may be performed by the customer, by a technician designated by the customer, or by the Company at the customer's request. Company. Terminal equipment will be connected to the inside wire at each location of use via a customer provided modular jack or similar device. FCC registered/approved equipment must be used. Use of unapproved or altered equipment can result in discontinuance of service and/or a service charge for costs to eliminate harm from the network. for a service call, as specified in Section III., will apply. The liability of the Company for damages arising out of mistakes, omissions, interruptions, delays, or errors or defects in transmission occurring in the course of furnishing a service and not caused by the negligence of the customer, shall, in no event, exceed an amount equivalent to the proportionate charge to the customer for the period of service during which such mistake, omission, interruption, delay, or error or defect in transmission occurs. Company's facilities, the Company is not liable for any act or omission of the other company or companies. attachment of its equipment and associated wiring on such premises, or from the installation or removal thereof. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section II Ziply Fiber Original Sheet 6 II. GENERAL REGULATIONS (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS together with proper evidence be submitted within three (3) overpayment. The Company will provide telephone facilities to subdivisions, housing projects, multifamily dwellings, and mobile home parks having five (5) or more individual units under the following conditions: - Prior to commencement of the installation of facilities the developer (owner) will enter into a written agreement assuming full responsibility for charges due under this Aid to Construction Price List. A deposit equal to sixty percent (60%) of the Company's estimated project charges is payable upon execution of the written agreement. Such payment must be received prior to the commencement of any construction activity. for a particular project will be made if, at any time within five (5) years of the date of commencement of construction, fifty percent (50%) of the units specified in the written agreement are producing network revenue for the Company. If the development does not reach a fifty percent (50%) fill rate, the developer will not be entitled to any refund. A date beyond which this refund provision will no longer apply will be stated in the written agreement between the developer and the Company. the above projects. mobile home parks consisting of five (5) or more individual units approved or platted after the effective date of this Price List. to collect from the developer any additional charges to which it is entitled by virtue of the provisions of this Price List or otherwise by law. The point(s) of demarcation, or standard network interface (SNI), will normally be provided as follows for each primary service location on continuous property: 1. Switched Network Services a. Residence Building – Single Occupant The SNI will normally be located outside the building at the protector. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section II Ziply Fiber Original Sheet 7 II. GENERAL REGULATIONS (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS (1) Small complex (typically twenty-five (25) units or less) - One (1) SNI will be established for the complex. Normally this will be located either outside the building at the protector or inside the building at a point mutually agreed upon by the building owner and the Company such as an equipment room. established for the complex. If a single SNI is used, the building will be treated as a small complex. Upon mutual agreement by the Company and the building owner, multiple SNIs may be established at centralized locations throughout the building. The SNI will normally be located outside the building at the protector or inside the building at a point mutually agreed upon by the customer and the Company such as an equipment room. As a minimum, one SNI will be established for the complex. The building in which the SNI is located will be treated as Single Business Building - Single Occupant. Upon mutual agreement by the Company and the customer, multiple SNIs may be established for the complex. If multiple SNIs are used, each building at which an SNI is located will be treated as a Single Business Building - Single Occupant. If the building capacity is provided primarily through horizontal construction (such as a mall), as a minimum, one SNI will be established for the complex. The SNI will normally be located either outside the building at the protector or inside the building at a point mutually agreed upon by the building owner and the Company such as an equipment room. Upon mutual agreement by the Company and the owner, multiple SNIs may be established either on each premises occupied by an individual tenant or at centralized locations throughout the building. building), as a minimum, one SNI will be established for the building. The SNI will normally be located in a centralized location, such as an equipment room, on the ground floor or basement of the building. Upon mutual agreement by the Company and the building owner, multiple SNIs may be established. If multiple SNIs are used, one SNI will be located at a centralized location on each floor. Each building will be treated as a Single Business Building -Multiple Customers. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section II Ziply Fiber Original Sheet 8 II. GENERAL REGULATIONS (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Dedicated Network Services A demarcation point in addition to those described above may be established at a point mutually agreeable to the Company and the customer. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section III Ziply Fiber Original Sheet 1 III. LOCAL SERVICE ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS 1. General Local Service Options are available only where facilities and operating systems are available and technically feasible to individual business and residence and multi-line business customers. Local Service Options are comprised of the following: within the local calling area only. specified nearby exchanges only. All other calls terminating within the local calling area are measured. Company specified nearby exchanges with measured calling to all other exchanges within the local calling area. Conditions Network Access Service is provided by Local Service Options through facilities owned and maintained according to the standards of the Company. The territory served is shown on maps filed with the Commission, by the Company. This territory is referred to as an exchange. facilities exist: Business One-Party, Business Multi-line, Central Office Located Trunk, Custom Line Telephone Service and Public Access Line. the service by the customer. Where only one Network Access line is provided at a location that is both business and residence, the business rate will apply. Public Access Line service will only be installed on premises of a public or semi-public character in a location where the telephone would be accessible for use by the patrons of the customer or by the public in general. Public Access Line Service are provided as Community Calling. for dial-up access, the advertised speeds of the customer's modem may not be attainable with this service and are not guaranteed by the Company. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section III Ziply Fiber Original Sheet 2 III. LOCAL SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS follows: a. Direct dialed call The customer will pay the Initial and Additional Minute rate for the duration of the call based on the Zone called. Any customer subscribing to Local Service Options who experiences difficulty in direct dialing may request an operator's assistance to place the call. The Initial and Additional Minute rate will apply as if the call had been direct dialed. No Operator Service Charge will apply. calls. Local Service Option customers who dial the Operator to bill Exchange and/or extended area calls to a Third Number, Collect, or Special Billing Number will be billed the Operator Service Charge, Initial Minute rate, and Additional Minute rate for the appropriate Zone. The Local Service Option customer pays the appropriate usage rate (Initial and Additional Minute) for the duration of the call from the originating number to the called number. called number to the terminating location of the call. calls had been placed from the primary service location. charges for the service, including charges for any messages, shall be billed to the hotel/motel, which shall be responsible for any prorating and billing of the charges to the guests. - A flat monthly rate for provision of incoming calls and access to the local network. by measuring the airline distance between rate centers within the local service (calling) area. There are no mileage charges associated with calls originating and terminacustomer's serving exchange. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section III Ziply Fiber 4th Revised Sheet 3 Cancels 3rd Revised Sheet 3 III.LOCAL SERVICE ISSUED: DECEMBER 4, 2023 EFFECTIVE: FEBRUARY 2, 2024 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS minutes of usage with the total fraction rounded to the next higher minute. discount periods. The charges are determined separately for each rate period, and the results are totaled. lines. for all lines. Service Options, Rates and Measured Rate Local Calling Areas a.Flat Rate Access Line Service (I) (I) (I) (I) (I) (I) (I) Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGFebruary 2, 2024Boise, Idaho I.P.U.C. Price List No. 1 Section III Ziply Fiber 3rd Revised Sheet 4 Cancels 2nd Revised Sheet 4 III.LOCAL SERVICE ISSUED: DECEMBER 4, 2023 EFFECTIVE: FEBRUARY 2, 2024 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS (I) (I) Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGFebruary 2, 2024Boise, Idaho I.P.U.C. Price List No. 1 Section III Ziply Fiber 3rd Revised Sheet 5 Cancels 2nd Revised Sheet 5 III.LOCAL SERVICE ISSUED: DECEMBER 4, 2023 EFFECTIVE: FEBRUARY 2, 2024 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Evergreen, Genesee, Hope, Oldtown/Albeni, Potlatch, Evergreen, Genesee, Hope, Oldtown/Albeni, Potlatch, Evergreen, Genesee, Hope, Oldtown/Albeni, Potlatch, Evergreen, Genesee, Hope, Oldtown/Albeni, Potlatch, (I) (I) (I) (I) Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGFebruary 2, 2024Boise, Idaho I.P.U.C. Price List No. 1 Section III Ziply Fiber Original Sheet 6 III. LOCAL SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS (1) Bayview Exchange and Usage Service Service Coeur d’Alene Hayden Lake Hope Post Falls Priest River Rathdrum Calling Service Coeur d’Alene Hayden Lake Hope Post Falls Priest River Rathdrum Service Hayden Lake Rathdrum Sandpoint Coeur d’Alene Hope Post Falls Service Clark Fork Coeur d’Alene Hayden Lake Hope Post Falls Priest River Rathdrum Sand Point 4 Monthly rates relocated to 3.(a). Unlimited Usage Service Area, Measured Rate Local Calling Area and Zones relocated from 3.(b). Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section III Ziply Fiber Original Sheet 7 III. LOCAL SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Exchange and Usage Service Exchange and Usage Service Service Deary Moscow Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section III Ziply Fiber Original Sheet 8 III. LOCAL SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Exchange and Usage Service Service Hope Service Bayview Hope Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section III Ziply Fiber Original Sheet 9 III. LOCAL SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Exchange and Usage Service Service Post Falls Harrison Kellogg/ Pinehurst Plummer/ Worley Service Post Falls Harrison Kellogg/ Pinehurst Plummer/ Worley Service Harrison Hayden Lake Plummer/ Worley Post Falls Kellogg/ Pinehurst Spirit Lake Service Bayview Harrison Hayden Lake Kellogg/ Pinehurst Plummer/ Worley Post Falls Rathdrum Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section III Ziply Fiber Original Sheet 10 III. LOCAL SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Exchange and Usage Service Service Wellesley Service Garfield, WA Moscow Potlatch Exchange and Usage Service Service Peck Service Bovill Peck Service Bovill Moscow Peck Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section III Ziply Fiber Original Sheet 11 III. LOCAL SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Exchange and Usage Service Service WA Tensed/ Worley Rock Creek Service Farmington, Bluebell Worley Service Farmington, WA Tensed/ Bluebell Plummer/ Worley Potlatch Rock Creek Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section III Ziply Fiber Original Sheet 12 III. LOCAL SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Exchange and Usage Service Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section III Ziply Fiber Original Sheet 13 III. LOCAL SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Exchange and Usage Service Service Worley Hayden Lake Kellogg/ Pinehurst Service St. Maries Worley Hayden Lake Kellogg/ Pinehurst Service Coeur d’Alene Plummer/ Worley Kellogg/ Pinehurst Post Falls Service Coeur d’Alene Hayden Lake Kellogg/ Pinehurst Plummer/ Worley Post Falls Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section III Ziply Fiber Original Sheet 14 III. LOCAL SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Exchange and Usage Service Service Post Falls Harrison Service Post Falls Harrison Service Bayview Coeur d’Alene Post Falls Rathdrum Service Bayview Coeur d’Alene Harrison Post Falls Rathdrum Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section III Ziply Fiber Original Sheet 15 III. LOCAL SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Exchange and Usage Service Service Clark Fork Service Bayview Clark Fork Exchange and Usage Service Service Pinehurst Coeur d’Alene Harrison Mullan Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section III Ziply Fiber Original Sheet 16 III. LOCAL SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Exchange and Usage Service Service Garrison, WA Potlatch Cora Service Moscow/ Garrison, WA Potlatch Wellesley Cora Deary Service Moscow/ Garrison, WA Pullman, WA Bovill Cora Deary Genesee Potlatch Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section III Ziply Fiber Original Sheet 17 III. LOCAL SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Exchange and Usage Service Service Kellogg/ Pinehurst Exchange and Usage Service Service Albeni Spirit Lake Service Albeni Newport, WA Priest River Sandpoint Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section III Ziply Fiber Original Sheet 18 III. LOCAL SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Exchange and Usage Service Service Peck Pierce Exchange and Usage Service Service Pierce Service Newport, WA Pierce Service Deary Orofino Pierce Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section III Ziply Fiber Original Sheet 19 III. LOCAL SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Exchange and Usage Service Service Orofino Peck Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section III Ziply Fiber Original Sheet 20 III. LOCAL SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Exchange and Usage Service Service Pinehurst Coeur d’Alene Harrison Mullan 5 Pinehurst is being shown for display purpose and is part of the Kellogg exchange. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section III Ziply Fiber Original Sheet 21 III. LOCAL SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Exchange and Usage Service Service Worley Tensed/ Orofino Service Worley Tensed/ Evergreen Service Worley Coeur d’Alene Evergreen Harrison St. Maries Tensed/ Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section III Ziply Fiber Original Sheet 22 III. LOCAL SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Exchange and Usage Service Service Hayden Lake Harrison Service Hayden Lake Harrison Service Coeur d’Alene Hayden Lake Harrison Spirit Lake Service Coeur d’Alene Hayden Lake Rathdrum Bayview Harrison Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section III Ziply Fiber Original Sheet 23 III. LOCAL SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Exchange and Usage Service Service Moscow Bluebell Deary Tensed/ Service Moscow Wellesley Deary Tensed/ Service Bovill Cora Deary Evergreen Moscow Tensed/ Bluebell Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section III Ziply Fiber Original Sheet 24 III. LOCAL SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Exchange and Usage Service Service Priest River Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section III Ziply Fiber Original Sheet 25 III. LOCAL SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Exchange and Usage Service Service Albeni Priest Lake Service Albeni Priest Lake Service Oldtown/ Albeni Priest Lake Service Oldtown/ Albeni Priest Lake Sandpoint 6 Rules and Regulations of the Washington Utilities and Transportation Commission (WUTC) apply to all Washington subscribers; however, Priest River, Washington subscribers served from facilities in Priest River, Idaho are subject to rates and charges as specified in I.P.U.C. Price List No. 1. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section III Ziply Fiber Original Sheet 26 III. LOCAL SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Exchange and Usage Service Service Bayview Coeur d’Alene Hayden Lake Post Falls Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section III Ziply Fiber Original Sheet 27 III. LOCAL SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Exchange and Usage Service Service Setters Tensed/ Spokane, WA Service Fairfield, WA Tensed/ Spokane, WA Service Fairview, WA Evergreen Setters Tensed/ Bluebell Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section III Ziply Fiber Original Sheet 28 III. LOCAL SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Exchange and Usage Service Service Worley Tensed/ Service Harrison Worley Tensed/ Service Evergreen Harrison Plummer/ Worley Tensed/ Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section III Ziply Fiber Original Sheet 29 III. LOCAL SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Exchange and Usage Service Service Bonners Ferry Clark Fork Oldtown/ Albeni Priest Lake Service Bonners Ferry Clark Fork Oldtown/ Albeni Priest Lake Service Bonners Ferry Bayview Clark Fork Hope Oldtown/ Albeni Priest Lake Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section III Ziply Fiber Original Sheet 30 III. LOCAL SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Exchange and Usage Service Service Rock Creek Bluebell Service Rockford, WA Bluebell Service Rockford, WA Rock Creek Spokane, WA Tensed/ Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section III Ziply Fiber Original Sheet 31 III. LOCAL SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Exchange and Usage Service Service Hayden Lake Priest River Oldtown/ Albeni Service Hayden Lake Priest River Rathdrum Oldtown/ Albeni Spokane, WA Service Bayview Hayden Lake Oldtown/ Albeni Post Falls Service Bayview Hayden Lake Oldtown/ Albeni Rathdrum Coeur d’Alene Post Falls Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section III Ziply Fiber Original Sheet 32 III. LOCAL SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Exchange and Usage Service Service Bluebell Rock Creek Worley St. Maries Service Bluebell Evergreen Worley St. Maries Service Bluebell Tekoa, WA Evergreen Plummer/ Worley Potlatch Rock Creek St. Maries Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section III Ziply Fiber Original Sheet 33 III. LOCAL SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Exchange and Usage Service Service Pinehurst Service Pinehurst Service Kellogg/ Pinehurst Exchange and Usage Service Service Orofino Peck Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section III Ziply Fiber Original Sheet 34 III. LOCAL SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Exchange and Usage Service Service Cora Potlatch Service Palouse, WA Cora Moscow Potlatch 1. Conditions Usage charges apply to calls from Basic Calling, Community Calling, and Community Plus Services. lines/trunks that have been registered with the Company for the purpose of placing long distance calls. rates. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section III Ziply Fiber Original Sheet 35 III. LOCAL SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Rates Discount Periods Discounts for evening, night, and weekends are expressed as a percent reduction in the preceding measured usage charges. The discount is applicable to both initial and subsequent minute rates. In cases where a message begins in one discount period and ends in another, the initial period discount is the discount in effect at the time the connection is established. The discount for each additional minute is the discount in effect at the beginning of each additional minute. Discounts are applied, based on the following table: 8:00 am to 4:59 pm Day Rate Period Full Rate 5:00 pm to 10:59 pm Evening Rate Period 7 30% Discount Evening 30% Discount 11:00 pm to 7:59 am Night and Weekend Rate Period 45% Discount 7 The Evening Rate applies to the holidays listed below: - New Year’s Day January 1 - Thanksgiving Day Fourth Thursday in November - Independence Day July 4 - Christmas Day December 25 - Labor Day First Monday in September Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section III Ziply Fiber Original Sheet 36 III. LOCAL SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS 1. General Public Access customer-owned pay telephones to access local service as well as message toll service with the interexchange carrier(s) selected by the owner. Customer owned pay telephones may be connected only to Public Access Lines. customer provided pay telephone used in connection with this service. Instruments must meet the following criteria: - Registered under47 CFR § 68.1 et al. (instrument-implemented), or - Unregistered, but connected behind a protective coupler registered under 47 CFR § 68.1 et al. - Comply with requirements of 47 USCS § 255. - Comply with all conditions as set forth in IDAPA 31.51.01. Conditions Public Access Line Service is provided as Community Calling. number change is required to provide restrictive features, the appropriate Service Charge will apply. legible condition, must be provided for use by calling parties. This condition for directories is waived for coinless, toll only pay telephones that provide operator access for directory assistance at no charge to the user. may exceed the approved charges permitted the Company. denominations and return/refund unused coins. service by the public, or for restrictions to line usage imposed by limitations of the customer-provided telephone. well as to message toll service of all available interexchange carriers. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section III Ziply Fiber Original Sheet 37 III. LOCAL SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS 911 service is available. The instrument shall also provide access to the Telecommunications Relay Service (TRS) without the use of coin or credit card. available, the O- feature provides operator service for the placing of emergency calls for the customer to fire departments, police, ambulance, etc. O- calling also permits the placing of calls for certain handicapped/disabled individuals and operator-placed calls where repair problems or trouble in dialing occurs. Telephone operators will not dial digits for customers outside of these conditions. by the customer who has the required coin signaling capabilities (i.e., coin recognition, coin control, etc.) which are required to complete the call. telephone is not provided by the Company must be prominently displayed on or near the instrument. The Company is not responsible for refunds of coins deposited in customer-owned coin operated telephones. ($6.00) per month. information including: - Name, address and telephone number of Owner; - Procedure for reporting service difficulties and method of obtaining refunds; - A statement that the instrument is not owned by the Company and that charges for calls made on the instrument are not regulated; - Dialing instructions; - Operation characteristics such as pre-pay or post-pay; - Emergency dialing information including dial tone first, coin-free 911 or other emergency access; and, - Where calls are timed, the time limits per call. Vendor or Owner of the customer-provided station. in Section IV. of this Price List. in this Price List. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1Ziply Fiber Section III 1st Revised Sheet 38 Cancels Original Sheet 38 III.LOCAL SERVICE EFFECTIVE: APRIL 15, 2022 ISSUED: APRIL 5, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS The ITSAP credit is available to residential customers whose income does not exceed one hundred thirty-five percent (135%) of the Federal Poverty guideline. feasible to Lifeline Telephone Service customers at no charge. Lifeline Toll Restriction Service prevents 0+, 00-, 1+NPA-NXX-XXXX, 1010XXXX, International (01+), Directory Assistance (411, 1+411, 0+411, 555-1212, 1+/0+555-1212, 1+/0+NPA-555-IntraLATA toll calls, while allowing access to local, 911, 0-, 1+800/888 etc., and EAS calls. Access to Directory Assistance is available to Lifeline customers by dialing 0-. Access to Service Activation Codes “*/#” (e.g., *66, *69) is also allowed. Upon customer request, some Service Activation Codes may be blocked at no charge, where conditions and facilities permit. voluntary toll control and toll blocking. Toll control allows the customer to specify a certain dollar amount of toll usage, which is acceptable to the Company that may be incurred on their telephone service. exceeded. Rates and Charges A total credit amount applies to the Lifeline customer’s monthly bill, for the available Service Optionselected by the customer, as follows: (R) Price Listed rates with the exception of Tribal Link Up Service as defined in III.F.. 9 Broadband = service that includes qualifying broadband service. 10 Voice = voice service with no qualifying broadband service as defined by 47 CFR § 54.403 (a)(2). 11 State credit only applies to service that includes voice. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 15, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section III Ziply Fiber Original Sheet 39 III. LOCAL SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS screened or blocked due to a nonparticipating carrier location originating the call. calls received by the operator will be screened for operator verified third number and collect billing arrangements. Long distance (1+) directly dialed calls are allowed with this option. screened or blocked due to a nonparticipating carrier location originating the call. end of a switched telephone connection when the called line goes off-hook. Supervision will be provided for use with PAL Service as specified in this Price List to assist in determining when billing for a specific call should commence. PAL customer elects to have such calls blocked. 900 Call Restriction Service is available at no charge to PAL customers if the order is placed at the same time as an initial order or subsequent order for other services. Nonrecurring charge as listed under rates applies for reinstallation of the service. specific telephone number. Additional information in Section V. of this Price List. 10XXX+011 calls from an end user’s location. Offered on a per line basis where facilities permit. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section III Ziply Fiber Original Sheet 40 III. LOCAL SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Rates 1. General The Idaho Telephone Service Assistance Program (ITSAP and Lifeline) provides for a credit against the recurring monthly rate for the provision of local residential service for certain low-income customers. Application The Lifeline requirements: - Income Eligible (Income cannot exceed 135% of the Federal Poverty guideline) - Medicaid - Supplemental Nutrition Assistance program - Supplemental Security income - Federal Public Housing Assistance (Section 8) - Veterans Pension - Veterans Survivors Pension 8 900 Blocking is provided free of charge at the time of an initial order or subsequent order for additional services. A $5.00 charge applies for re-installations. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section III Ziply Fiber Original Sheet 41 III. LOCAL SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS thirty-five percent (135%) of the Federal Poverty guideline. feasible to Lifeline Telephone Service customers at no charge. Lifeline Toll Restriction Service prevents 0+, 00-, 1+NPA-NXX-XXXX, 1010XXXX, International (01+), Directory Assistance (411, 1+411, 0+411, 555-1212, 1+/0+555-1212, 1+/0+NPA-555-IntraLATA toll calls, while allowing access to local, 911, 0-, 1+800/888 etc., and EAS calls. Access to Directory Assistance is available to Lifeline customers by dialing 0-. Access to Service Activation Codes “*/#” (e.g., *66, *69) is also allowed. Upon customer request, some Service Activation Codes may be blocked at no charge, where conditions and facilities permit. voluntary toll control and toll blocking. Toll control allows the customer to specify a certain dollar amount of toll usage, which is acceptable to the Company that may be incurred on their telephone service. exceeded. Rates and Charges A total credit amount applies to the Lifeline customer’s monthly bill, for the available Service Option selected by the customer, as follows: Price Listed rates with the exception of Tribal Link Up Service as defined in III.F.. 9 Broadband = service that includes qualifying broadband service. 10 Voice = voice service with no qualifying broadband service as defined by 47 CFR § 54.403 (a)(2). 11 State credit only applies to service that includes voice. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section III Ziply Fiber Original Sheet 42 III. LOCAL SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS service is established, the Telephone Assistance Program credit will begin within sixty (60) days if the customer name and telephone number match the Company’s records. The crprorated on the basis of a thirty (30) day month from the effective date of the customer's application. apply. The service and equipment charges to change to or from this program due to eligibility status will be waived. will be discontinued and regular Price List rates and charges will apply. Funding The total cost of providing this Lifeline program shall be funded from a uniform monthly surcharge to each business and residential access line, excluding those residential access lines benefiting from the program. 1. General Residential customer additional enhanced federal Lifeline support in order to reduce the price for basic local telephone service. An individual living on tribal lands may qualify for an additional enhanced federal Lifeline credit of up to twenty-five dollars ($25.00) per month if the individual participates in one of the following assistance programs: - Bureau of Indian Affairs General Assistance - Tribally Administered Temporary Assistance for Needy Families (TTANF) - Head Start (only those households meeting its income qualifying standard) - Tribal or National School Lunch Program’s (free lunch program) - Food Distribution Program on Indian Reservations (FDPIR) - Medicaid - Supplemental Nutrition Assistance Program - Supplemental Security Income - Federal Public Housing Assistance - Veterans Pension - Veterans Survivors Pension and earning at or below one hundred thirty-five percent (135%) of the Federal Poverty Guidelines. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section III Ziply Fiber Original Sheet 43 III. LOCAL SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Application The additional enhanced federal credit will be available to Lifeline customers who reside on tribal lands in the following exchanges: d’Alene Reservation St. Maries Harrison Coeur d’Alene Kellogg/Pinehurst Potlatch Post Falls Tensed/Bluebell Orofino Pierce Price Listed rates with the exception of Tribal Link Up Service as defined in that section. described above are also eligible for federal assistance of Tribal Link Up Service as defined in that section. 1. General Tribal Link Up Service helps Tribal Land low-providing reduced service installation charges qualifying Tribal Land residential subscribers. Application Tribal Link Up Service is available to low income residential customers who meet the eligibility requirements of the Idaho Telephone Service Assistance Program (Lifeline). can be determined. Failure to do so will result in denial of benefits. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section III Ziply Fiber Original Sheet 44 III. LOCAL SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS all telecommunications carriers that provide interstate telecommunications services contribute on an equitable and nondiscriminatory basis. Rates and Charges Reduction of Service Charges, as specified in Section III. of this Price List. A one hundred percent (100%) discount, up to a maximum of one hundred dollars ($100.00), for new Service Charges shall apply. 1. Conditions 12 Pursuant to Idaho Code § 56.904, the Idaho Public Utilities Commission issues orders annually, amount. Pursuant to Idaho Code § 62.610, the Idaho Public Utilities Commission issues orders annually, which increase of decrease the Idaho Universal Service Fund surcharge amount. Rates 13 1. Conditions Interoffice Mileage is applicable when a customer requests a Network Access line from another central office within the exchange other than that from which he would normally be served. 12 Information on surcharge(s) applicable to Message Toll and special calling services is located in I.P.U.C. Price List No. 3. 13 As set by Idaho P.U.C. Order pursuant to Idaho Code § 56.901. As the Idaho P.U.C. issues orders, which increase or decrease the requirement, the surcharge amount(s) will be adjusted accordingly. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section III Ziply Fiber Original Sheet 45 III. LOCAL SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS offices involved. Rates 1. Conditions a. Extensions Extension Service provides the capability of originating or receiving calls from locations other than the primary termination point of the Network Access line within the serving central office area. For extension service between two (2) central offices within the same exchange, refer to Section II. of I.P.U.C. No. 6. facilities of the Company are used in the provision of Extension Services. Terminal Loop charges do not apply when extension service wiring is placed by the customer or the customer's vendor on the customer's side of the point of demarcation on the same premises. service except Public Telephone Service. purposes only, provided the other customer has separate service at the same location. This condition is not required when extensions of business service are to be located at a residence occupied by the individual who is the subscriber to the business service or a partner in the firm. operation of a Network Access line. The customer may be required to restrict the number of maximum limit and cause harm to the customer's telephone service and/or the network of the Company. Failure to comply shall be considered a violation of the General Regulations, Section II. of this Price List. A Terminal Loop is the wire facility and/or transmission equipment used in extending a Network Access line to a different building on continuous or non-continuous property. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section III Ziply Fiber Original Sheet 46 III. LOCAL SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS are used in the provision of this service. Extensions of Network Access lines may be provided by the customer when the facilities can be contained on the customer side of the demarcation point. When provided on the customer side of the demarcation point, Terminal Loop rates do not apply. found elsewhere in this Price List. Examples of Continuous Property Terminal Loop rate applications include, but are not limited to, the following: - One Terminal Loop applies for each termination of the extension of a Network Access line that is located outside of the building where the primary network terminates when network facilities of the Company are used in the provision of the service. XII.a station or an extension of a PBX station requires the use of Company Network facilities to extend the line to a different building on continuous property. Examples of Noncontinuous Property Terminal Loop rate applications include, but are not limited to, the following: - One Terminal Loop applies for each extension of a Network Access line and for each line extended to terminate on a concentrator unit. Two (2) Terminal Loops apply when the line is controlled by a key at the primary termination of the Network Access line. XII.a station or an extension of a PBX station requires the use of Company Network facilities to extend the line to an off-premises location. The rate applies when combinations of wire facilities exceed the distances where transmission of information or supervision of network signaling cannot be accomplished without amplification or signaling adapters. A departure from the rates and special conditions specified in this schedule may be made on behalf of the Company when a line extension involves unusual construction or disproportionately large expenditures as compared with the usual type of plant construction. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section III Ziply Fiber Original Sheet 47 III. LOCAL SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Rates 1. Conditions a. Service Charges The preceding charges are applicable to all installations and moves and changes of services and facilities of the utility. Price List schedules. Applicable to work done in receiving, recording, and processing information necessary to premises. Applicable to work done in receiving, recording and processing information necessary to execute an applicant’s request for additions, moves, or changes to existing service. Applicable to work done in the central office, between the central office and station protector changes thereto. The charge applied to work associated with making and changing connections on the circuit premises, and/or other premises where the service is to be terminated, including necessary cross connections and line and station transfers. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section III Ziply Fiber Original Sheet 48 III. LOCAL SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS The non-pay Reconnect Charge applies where a customer re-establishes service on the same premises, with no changes in service after being disconnected for non-payment of a bill. This charge replaces the listed Service Charges and includes all services which were previously connected. If the customer does not take action to re-establish service within two (2) weeks of the non-pay disconnect, the appropriate Service Charges will apply. Special Telephone Numbers (STN) are numbers which cannot be randomly assigned from a mechanized system. Examples include requests for specific telephone numbers or choice of telephone numbers. Exceptions to this charge are as follows: - A former subscriber to a telephone number requests reconnection of the number in the same service name within ninety (90) days after disconnection. If the number is still available for reassignment, the (STN) Charge will be waived. may pay directory advertising charges through the end of the current directory issue to receive referral of call service. If service is reestablished during this same period under the former number, the STN Charge will be waived. charges incurred in the installation, move, or change of a service. One (1) nonrecurring charge will apply for each lead number of a trunk hunting group in which a Special Telephone Number is assigned. General Regulations of this Price List. In the event the Special Telephone Number must be Telephone Number will be waived. Field Visit dispatched to perform work on the network facilities or on leased terminal equipment. If more than one location and/or premises is visited, the appropriate number of Field Visit Charges will be billed. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section III Ziply Fiber Original Sheet 49 III. LOCAL SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS - Supersedure of Service due to death of responsible party. - Change mailing address. - Disconnect or removal of Network Access line(s) and line features. - Change of street address due to legal change in house number and/or street name. - Add, change, or delete Customer Provided Equipment information such as FCC registration numbers. - Corrections and/or changes to customer records for Company reasons, i.e., central office conversions, record corrections. - Reestablish service that has been disrupted by fire, accident or natural catastrophe. When service that has been disrupted by fire, accident, or natural catastrophe is reestablished for the customer at either the original location or a new location, the Service Charges and Field Visit Charges will not apply for the installation of the Network Access line and Standard Network Interface that were in place prior to the disaster. The customer will be responsible for replacing facilities beyond the point of demarcation (SNI). - When service has telecommunications carrier (slamming), see Section II., General Regulations, for billing of Nonrecurring Charges to reestablish service with the authorized carrier. Residential customers may select an installment billing option. This option provides for billing one-time charges in three (3) equal monthly installments. Time and Material charges are applicable to each service call by the Company where a trouble report results from customer-provided equipment and/or facilities. At the request of the customer, the Company will repair, adjust, and/or perform any work on the customer-provided equipment and/or facilities at non-regulated rates and charges. and Other Installation Charges as shown in other schedules in this Price List. required to complete the installation on the customer’s premises. - To install the Standard Network Interface (SNI). the Company. exclusively by the Company for maintenance or training activities. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section III Ziply Fiber Original Sheet 50 III. LOCAL SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS services. A Premise Visit (trouble isolation) charge is applicable whenever the Company’s repairmen are dispatched to the customer’s premises, at the request of the customer, and the repair trouble is found to be the result of customer-provided equipment or facilities. If more than one (1) location and/or premises is visited, the appropriate number of Premise Visit charges will be added. Rates 1. General Line Extension Charges are applicable in connection with all classes, types, and grades of service in any exchange area when established by means of an extension or addition to the Company's wire, cable, or service drop plant, whether aerially or sub-surface. Supporting accommodate the plant include trenches, conduit, and poles, whether solely owned, jointly owned, or contracted under a rental agreement. place the required supporting structure, for their entire service drop only, in lieu of applicable service drop charges. All supporting structures will be placed in accordance with construction specifications of the Company, however in all instances the ownership of the structures shall be entirely vested in the Company. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section III Ziply Fiber Original Sheet 51 III. LOCAL SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS ordered at the premises. Conditions a. Measurement of Distances Distances referenced in this schedule are route distances. The routing of the extensions will be determined by the Company in accordance with standard engineering practices. Line Extension Charges will be paid in a lump sum or, when mutually agreeable, in equal monthly installments for a term of two (2) years. The Company reserves the right to request advance payment, either in whole or in part prior to performing any work. When a customer disconnects his service, no refund is made of the Line Extension Charges. required to pay an amount equal to the total of the monthly Line Extension Charge payment for the unexpired life of the contract, except as provided under reuse of facilities. When a customer disconnects service or moves and service is established for a new applicant at the same location, the new applicant may assume the Line Extension Charge contract provided there is no lapse in payments, as follows: - If the original customer was on the monthly payment basis, the new applicant is charged the same monthly payment for the remaining life of the term commitment. The original customer is relieved of any further responsibility for Line Extension Charges on the project. original customer and the new applicant. Line extensions to provide service to an applicant engaged in temporary or speculative business will be made on the condition that the applicant pays to the Company, in advance, the estimated cost of construction and removal, less the salvage value, and the materials used. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section III Ziply Fiber Original Sheet 52 III. LOCAL SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS period of thirty-six (36) months, and if his business or operation at the end of that time has proven its permanency to the satisfaction of the Company, the customer will be refunded an amount equal to the charge above, less the normal Line Extension Charge which would have been applicable at the time the customer's service was installed. A departure from the rate and special conditions specified in this schedule may be made on behalf of the Company when a line extension involves unusual or disproportionately large construction expenditures as compared with the usual types of plant construction. Such departure may require a specific ruling by the Idaho Public Utilities Commission. more units, see Section II., General Regulations - Aid to Construction. When an applicant, customer, association or other third-party requests a change in the type, location or the relocation of aerial or underground of communications facilities used to provide telephone service, the requestor shall be required to pay the cost incurred by the Company for such change or relocation of facilities. Payment for the cost of the change or relocation must be made prior to the change or relocation. Rates The Company will provide line extensions up to three thousand dollars ($3,000) regardless of the length of the extension. The customer shall pay one hundred percent (100%) of all costs over three thousand dollars ($3,000). Joint Application The total charge for the project less the maximum free allowance of three thousand dollars ($3,000) per customer will determine the total line extension recovery for the project, which will be shared by the applicants. would have been charged as a single applicant. 1. Description Construction of outside plant facility charges and requirements apply in connection with the placement of service drops, new facilities in subdivisions, and for relocation of existing facilities. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section III Ziply Fiber Original Sheet 53 III. LOCAL SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Rates Where the Company performs work in public right-of-way areas, the actual cost of both labor and materials used, less salvage, will apply. Conditions a. General The Company demarcation point to serve its customers, except as otherwise provided in this Price List. required to provide service, with the exception of cable/wire, which is furnished and placed by the Company. aerial) on both public right-of-way and private property is the prerogative of the Company and will only be changed at the applicant/customer's request as provided in this section. maintenance of such construction, the applicant/customer, or tract owner, or developer in the case of real estate subdivisions, will provide the Company with easements, deed restrictions, or other appropriate covenants for these rights. II.statement. (1) Normal Construction The Company will extend cable/wire to the property line of the applicant/customer at no charge except where Line Extension Charges apply. Section III.K. for line extension charges. If the Company would ordinarily provide, the additional cost of construction will be borne by the applicant/customer or others requesting the special construction. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section III Ziply Fiber Original Sheet 54 III. LOCAL SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS When cable/wire applicant/customer's, association or other third-party requests, the entire cost of removing the old and constructing the new will be borne by the applicant/customer or others requesting the relocation. Payment for the cost of the change or relocation must be made prior to the change or relocation. (1) Normal Construction Where the connection, the applicant/customer will provide the trench to bury the network service wire. connection, the applicant/customer will provide the conduit and will own and maintain at his/her expense the conduit and underground supporting structure. structure must comply with National Electric Safety Code (NESC) and Company standards. applicant/customer and the cable/wire will be property of the Company. complete the connection. Such poles and supporting structures must comply with National Electric Safety Code (NESC) and Company standards. structures will be property of the applicant/customer and the cable/wire will be the property of the Company. poles, structures, trench and/or conduit necessary for installation of cable/wire and service. The poles, structures, trench and/or conduit must meet the Company's established standards, which permit termination of the buried cable/wire at the premise property line. This termination point is to be designated by the Company. applicant/customer to provide the necessary conduit and/or trench. another utility will be the responsibility of the applicant/customer or others requesting the work. If the applicant/customer requests a different route or type of construction from what the Company has determined to be normal, the additional cost of construction will be borne by the applicant/customer or others requesting the special construction. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section III Ziply Fiber Original Sheet 55 III. LOCAL SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS When cable/wire applicant/customer's, association or other third-party requests, the entire cost, less salvage, of removing the old and placing the new construction will be borne by the applicant/customer or others requesting the relocation. Payment for the cost of the change or relocation must be made prior to the change or relocation. It is the responsibility of the premises owner to provide suitable working space for repairs by the Company. supporting structures, or digging to access the damaged areas. 1. General This charge is for the recovery of costs for moving or relocating network facilities or infrastructure changes requested by a City, County, State or Federal authorities, or any other government entity of any kind. The charge will apply to end user accounts who obtain local exchange service from the Telephone Company under its general and/or local exchange tariffs or Price Lists. The surcharge Surcharge. Conditions Surcharge will be assessed at the time of billing. Rates Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section IV Ziply Fiber Original Sheet 1 IV. OPERATOR ASSISTANCE AND DIRECTORY SERVICES ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS 1. General Call Referral Service is offered to customers who have moved to a new location, disconnected telephone service or requested a telephone number change. Calls to the intercepted telephone number are referred to an operator or they are routed to a pre-recorded message that informs the caller of the status of that number. At the customer’s request, the new number may be included in the basic recording, and if a customized option is selected, additional information can be included. This service is available where resources permit. No charges apply when Call Referral is provided due to a Company error. Service Description a. Basic Call Referral This level of service provides a pre-recorded announcement stating that the called number has been disconnected or changed. At the customer’s request, the new number may be included in the recording. Basic Call Referral Service is provided free of charge for thirty (30) days to both Residence and Business customers. This optional level of service includes the features of Basic Call Referral as described above and provides customers the ability to extend the Basic Referral service beyond the initial thirty (30) day period. The minimum period is an additional one month, to a maximum of eleven (11) additional months. Internet Call Messenger Service/New Number Call Routing is a customized operator intercept service available to business or residence customers who have relocated or changed telephone numbers and require more than the standard referral of calls to a new number. The customer may design an intercept message up to two hundred forty (240) characters. Typical messages include status of the new line, name(s), new telephone number(s), new address(es), zip code(s), business hours, etc. Routing can be made. A customized recording is created giving out each party’s name and associated new number as directed by the customers. minimum of one (1) month and a maximum of twelve (12) months. Conditions The Company reserves the right to refuse any customer's requested message that it deems to be in violation of the General Regulations section of this Price List. Messages must also be in compliance with all administrative rules, state statutes, and public policy considerations. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section IV Ziply Fiber Original Sheet 2 IV. OPERATOR ASSISTANCE AND DIRECTORY SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Service/New Number Call Routing will not be provided to customers who have been disconnected for nonpayment. Customers will be billed for the total requested Call Referral Service time period on their next billing statement. number has been in use by more than one customer (e.g., partnership in a firm, members of the same household, etc.), and each party wishes to receive calls at their new number. The announcement will provide the names and forwarding telephone numbers of all parties listed in the message. Service customers. Extended Basic Referral service for DID customers is set forth in General Services, Section V. of this Price List. Application of Rates The rates and charges following are in addition to any other applicable rates and charges. Routing, a Customized Recording Set-up Fee will apply. Messenger Service/New Number Call Routing. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section IV Ziply Fiber Original Sheet 3 IV. OPERATOR ASSISTANCE AND DIRECTORY SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Rates and Charges Maximum order is 12 months, including the first 30 days offered under 1. General Operator Services is furnished to customers upon their request to assist in the completion of calls where facilities and operating conditions permit. This charge is in addition to all applicable measure usage charges. The discount rates for measured usage do not apply to tCharge. a. Operator Assisted Station to Station A service whereby the caller places a non-Person to Person call with the assistance of an operator (live or automated). A billing arrangement by which the charges for a call may be billed to the called party, provided the called party agrees to accept the charges. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section IV Ziply Fiber Original Sheet 4 IV. OPERATOR ASSISTANCE AND DIRECTORY SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS An operator assisted call in which the person originating the call specifies a particular person to be reached, or a particular station, room number, department, or office to be reached. The calling party is responsible for identifying the party at the called station. A service operator calls back and specifies the length of the call (in minutes) and the charge for the call. Applicable to each outgoing message where the person originating the call is calling from a correctional facility using special restricted correction service. The restricted correction service only provides corrections collect calls via an automated operator. Operator assisted telephone call that can be billed to the party other than the calling and called party. The operator calls the third number for the party to accept the charges before the call can proceed. Rates Service Charges are assessed on a per call basis as specified below: 1. Conditions In addition to any applicable Operator Handled Service Charge, this fee applies to all completed Local and IntraLATA long distance calls that are made from a payphone and are not paid in coins. impaired or disabled persons to a telecommunications relay service (TRS). Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section IV Ziply Fiber Original Sheet 5 IV. OPERATOR ASSISTANCE AND DIRECTORY SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Rates 1. Local Directory Assistance a. General The Company’s Directory Assistance operator will provide a calling party with telephone numbers, information that a customer has a non-published number or that the requested party has no telephone listing. in determining telephone numbers of customers who are located in the same Local Access and Transport Area (LATA) as the customer making the request. or intraLATA calls completed to a requested number by either Directory Assistance Operator or Directory Assistance Audio Response System that provides the requested directory number. A maximum of two (2) Assistance. The customer should advise the operator at the beginning of the call if two (2) listings will be requested. c. An exchange access line, which the Company has determined is used on a continuing basis by a person incapable of using the Company directory. and billed on the same account, the total usage of all lines and trunks is applied against the allowance for the total number of lines and trunks involved. operators can search the database for a “type of business” using Business Category Search to find telephone numbers under business headings provided by the customer. A maximum of two (2) headings can be searched per call and up to three (3) listings can be provided per call via a random search. Charges apply even if the numbers are non-published or no numbers are found. With a “type of business” search, the caller is billed for each category searched. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1Ziply Fiber Section IV 2nd Revised Sheet 6 Cancels 1st Sheet 6 IV.OPERATOR ASSISTANCE AND DIRECTORY SERVICES ISSUED: JUNE 1, 2023 EFFECTIVE: JULY 1, 2023 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS The calling party will incur a $.10 usage charge for all toll calls completed between the calling station and the station connected via DACC. connected via DACC. selected by the customer. (I) (I) Directory Assistance a. General Directory Assistance requesting an intraLATA number, a mechanized announcement offering call completion to thelisted number requested. If the customer asks for two (2) listings, the second number will beautonumber. his call automatically completed by depressing a specific digit on the touch-tone key pay. lines by contacting the Local Company business office. Directory Assistance will only be furnished where facilities and operating conditions permit. forth in General Regulations, Section II., of this Price List. 14 A maximum of two (2) telephone numbers will be provided on each call to Local Directory Assistance. 15 See Condition IV.D.1.2. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 1, 2023 Boise, Idaho I.P.U.C. Price List No. 1 Section IV Ziply Fiber Original Sheet 7 IV. OPERATOR ASSISTANCE AND DIRECTORY SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS an additional flat rate charge. included. associated with a call completed via Directory Assistance discounts. Service, 900 Service, Public Access Line (PAL) Service for Customer-Provided Equipment (CPE), or Feature Group A Service. Directory Assistance does not have a separate rate. Directory Assistance Service. National Directory Assistance/Customer Name and Address Service a. General National Directory Assistance provides customers with directory listings from the Company's directory assistance database. database(s). National Directory Assistance provides listings for residential, business, government, Company 1-800, and Company local emergency numbers. Customer Name and Address (CNA) Service is a reverse search feature which allows the caller to request a customer's name and/or address after giving the directory assistance operator a complete phone number. Customers receive a maximum of two (2) listings per call, i.e., two (2) Assistance numbers, one National Directory Assistance number and one CNA listing or two (2) CNA listings. and Address Service will be charged the Directory Assistance rate plus the applicable operator surcharge as set forth in the Company's Price List. Company harmless against all claims (including costs and attorney's fees) that may arise from the use of such information. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1Ziply Fiber Section IV 1st Revised Sheet 8 Cancels Original Sheet 8 IV.OPERATOR ASSISTANCE AND DIRECTORY SERVICES ISSUED: JUNE 1, 2023 EFFECTIVE: JULY 1, 2023 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS continental United States, Alaska and Hawaii, with the exception of non-published listings. When a non-published number/address is requested, the message "Non-published number/address" or "NP" is displayed and no information will be available. applicable to calls placed on an exchange access line which the Company has determined is used on a continuing basis by a person incapable of using the Company's directory. This condition is administered the same as it is for Directory Assistance. technology permits. Service will continue to be billed according to the local Directory Assistance charge and call allowance. Assistance /Customer Name and Address Service will be billed according to the National Directory Assistance /Customer Name and Address Service Price List. (I) 1.General The following applies to light faced listings in the white pages (alphabetical section of the directory). a.Only information necessary to identify the customer is included in these listings. of the listing or the identification of the subscriber is not impaired. advertising. The Telephone Company may reject a listing, which it judges to be objectionable or fictitious and contrived. or listings which otherwise are objectionable are not acceptable. a commodity or service will not be accepted as a listing unless the subscriber is legally doingbusiness under that name. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 1, 2023 Boise, Idaho I.P.U.C. Price List No. 1 Section IV Ziply Fiber Original Sheet 9 IV. OPERATOR ASSISTANCE AND DIRECTORY SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS until the expiration date of the printed directory in which they appear. party places the call by number. The Company will adhere to this practice notwithstanding any claim of emergency the calling party may present. In the absence of willful misconduct, no liability for damages arising from publishing the telephone number of a Non-Publish service customer in the directory or disclosing a Non-Publish number to any calling party shall attach to the Company and where such number is published or disclosed by a Company employee, the Company’s liability shall be limited to and satisfied by a refund of any monthly charges which the Company may have made for such Non-Publish listing service. Publish telephone number service customers to government agencies authorized by ordinance to establish E911 service and/or subscribing to or providing E911 service. party to place outgoing calls may be forwarded to subscribers of calling number ID. Composition of Listings a. Business Service (If questions arise regarding the right of a customer to list the name of a business or to use the trade name of another, the Company may require written authority from the owner of such name or trade name prior to the insertion or continuance of such listing.) (1) The name of a subscriber (2) The name of each business enterprise, which the subscriber conducts (3) The name of a corporation, which is the parent of subsidiary of the subscriber (1) The name of the subscriber (2) Another authorized residential name (3) Dual name listings for authorized by the subscriber, i.e., Smith, Mary and John (4) Name of a church that includes “parsonage”, “rectory”, “parish house”, “church study” or a descriptor that indicates it is part of a domicile Designation A designation can be used on a business service to assist the public in calling but not to advertise the business. Address Each customer may, but does not have to, include the house number and street name of the residence service is provided. A customer may provide an alternate address like a PO Box that is a valid mailing address. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section IV Ziply Fiber Original Sheet 10 IV. OPERATOR ASSISTANCE AND DIRECTORY SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Types of Listing a. Primary Listing – One (1) listing, termed the primary listing, is provided without charge for each customer service whether billed by the same monthly statement or by separate statements for service provided by an entity with directory listing agreement. the primary listing. It may be a second listing of the primary number with different name or a listing for a telephone number for the same customer service. It may also be a cross reference listing which is a referral without a telephone number to another listing, i.e., JC Penney’s see Penney’s. A populate a record in the residential section of a directory. local exchange service if furnished or associated with a service provider that does not have an directory listing agreement in place. directory. telephone directory. Rates Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section V Ziply Fiber Original Sheet 1 V. GENERAL SERVICES ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS 1. Billed Number Screening a. Description Billed Number Screening (BNS) is a feature that restricts billing of collect and third number billed calls to a specific telephone number. Incoming collect and third number billed calls from most points in the United States and many foreign countries may be screened at a computerized customer data base. originates from a carrier who participates in the screening, the originating operator denies the collect or third number billed call. The operator informs the calling party that a different billing method must be arranged. When the call originates from a carrier who does not participate in the screening, the call will go through to the called party and will be billed as requested, collect or third number. It is the carrier at the originating point of a call that determines whether BNS will be successful in restricting the call, not the carrier at the terminating end of the call (location of subscriber to BNS). are charged when BNS is unsuccessful due to a nonparticipating carrier location originating the call. Service (CRS) 2 - Maximum Restriction, may subscribe to CRS 2/BNS-Combination Service and will receive a discounted combination rate. (See Call Restriction Service in this section.) Monthly 16 Nonrecurring 17 16 Customers will Billed Number Screening service established prior to May 14, 1996 will not be charged the monthly rate. Subsequent discontinuance and re-subscription to the service will incur the monthly charge. 17 For large business users receiving multiple bills per month, it may be more economical to pay the actual cost for the provision of BNS when the Nonrecurring Charges listed above exceed $200.00. Special NRC Rates will be the total labor, programming time and expense, and materials. (Must allow 2-4 weeks for processing due to special handling). Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section V Ziply Fiber Original Sheet 2 V. GENERAL SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Duplicate Billing Request a. Description A printed copy of regular monthly billing may be provided to customers upon request where such information is available and facilities permit. The current month’s billing, or any, or all of the previous five (5) bills, will be provided at no charge. exempt above. Detailed Billing Service a. Conditions Message Detail Service provides on magnetic tape, a detailed record of message toll usage only. toll usage, directory assistance charges, equipment detail, and all other service charges. considered a reconciliation of the Company's regular billing. the error occurred. format. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section V Ziply Fiber Original Sheet 3 V. GENERAL SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS 18 Local Billing Usage Detail The monthly rates for Local Calling Service do not include the provision of monthly billing detail. When billing detail is furnished, the following charges will apply. III. Special Billing Number Service a. Conditions Special Billing Service is available for One-party Network Access line services for a minimum period of six (6) months. 18 A nonrecurring charge is applied to change from one type of billing service to the other, after initial establishment of service. It also applies if the type of basic terminal equipment is charged. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section V Ziply Fiber Original Sheet 4 V. GENERAL SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS placing calls. Convenience Fee a. General A convenience fee is a charge that is added onto a customer’s account if a customer makes a payment using a Company Representative. Representative of the applicable charges prior to processing the payment. The charge will be collected at time of payment processing. - The automated payment systems are unavailable due to system outages. - At the time payment is made, the customer agrees to sign up for automatic bill payment. - Payment is taken for a deposit. - The payment is for a Government account. 1. Definition Call Restriction prefixes. conditions permit. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section V Ziply Fiber Original Sheet 5 V. GENERAL SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Description The CRS package permits calls to the following non-chargeable numbers/prefixes: 911, 1+800/866/877/888, local calls and listed toll free numbers for the Company (Repair, Billing, etc.). a. CRS 1 – Limited Restriction Subscriber dialed calls to 1+900 and 0+900, and 1+976 numbers/prefixes are blocked in the Company's central office and diverted to a Company-provided intercept announcement. In addition to blocking the same numbers as CRS 1, CRS 2 also blocks 0-, 0+, 011+ and 1+ dialing. Customers wanting to subscribe to both CRS 2 - Screening (BNS) may subscribe to CRS 2/BNS-Combination Sdiscounted combination rate. In addition to blocking the same numbers as CRS 2, CRS 2/BNS - Combination service blocks incoming collect, and/or third number billed calls. (See Billed Number Screening Service.) Blocks intrastate calls to 1+ 976-XXXX. Conditions Call Restriction Service is available on local exchange one-party residence and business network access lines where central office and operating conditions permit. - Ordered and installed at the same time as the basic network access service. Service Charges in Section III. of this Price List will apply. Restriction Service available for the first time in a serving area. when approval of any new call restriction Price List is received. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section V Ziply Fiber Original Sheet 6 V. GENERAL SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS request for the service. If the customer subsequently removes the CRS 1 or CRS 4 service and then orders it reinstated on the same line, service charges will apply. areas in which 9-1-1 is unavailable and emergency service is available only by dialing a seven (7) or ten (10) digit number or 0- to obtain an operator. from, or in connection with the provision of Call Restriction Service offered herein, including without limitation the inability of the station user to access the operator for any purpose and any of the other restricted codes specified in the dialing options listed previously. Rates Per Line 1. Conditions This service is provided to connect the radio telephone system of a Miscellaneous Common Carrier to the exchange and toll lines of the Company. Communications Commission authority to operate within the State of Idaho and shall have met the requirements of the Idaho Public Utilities Commission. Rates III. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section V Ziply Fiber Original Sheet 7 V. GENERAL SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS 1. Description Dial-up Service is an enhancement to single line residential and single line business service to provide higher quality transmission standards than normally provided for voice transmission. It is designed for customers requesting a better grade of service for data transmission. Lines conditioned with this level of service may also be used for normal voice communications. This service is offered subject to the availability of suitable facilities. Conditions The parameters of Dial Up Service are designed to support transmission of data up to 4800 bits per second on the local loop from the point of demarcation to the serving central office switch. central office switch. The Company shall inform potential customers of the service that the quality of data transmission is also dependent upon the quality of the customer equipment, the quality of the switching equipment and the remainder of the telephone circuit. transmission level impaired at these points in the circuit. meets conditioning parameters. If it is found that the network access line does meet the parameters, the customer is not required to order the service and no charge will be assessed for the line evaluation. Rates 19 20 1. Description Direct Inward Dialing (DID) Service is a central office service that provides in-exchange and toll network directly to the station lines associated with customer premises equipment without intervention from an attendant. 19 In addition to the Service Charges associated with individual Network Access line service as set forth in Section III. 20 In addition to the applicable monthly rates for the individual Network Access line service. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section V Ziply Fiber Original Sheet 8 V. GENERAL SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Conditions DID Service will be provided from central offices where equipment and operating conditions and facilities permit. basis in exchanges where Local Calling Plans are available; otherwise, the service will be provided on a flat-rate basis. a. DID Station Line Telephone Numbers The assignment of telephone numbers and sequence of numbers assigned to this service are made at the discretion of the Company. conditions permit. Additional numbers may be ordered on a per unit basis. those that are not currently used with specific stations. Calls to numbers not currently used with specific stations must be routed by the customer to a recorded announcement referring the caller to another number. III.option has been selected and installed. DID trunks are equipped for one-way inward service only and all trunks in a trunk group serving DID station lines must be equipped for DID service. determined by the Company. must be in a separate trunk group from the DID service trunks. DID service from a central office other than the office from which service would normally be provided, appropriate mileage charges apply per DID trunk. Regulations for customer- Regulations of the Federal Communications Commission (FCC). Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section V Ziply Fiber Original Sheet 9 V. GENERAL SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Directory listings will be furnished in accordance with the rules and regulations as found in Section IV. of this Price List. DID station numbers may be listed at the appropriate rates for business additional listings. Customers are responsible for timely notification of changes, additions and deletions of numbers to meet the schedule requirements of the Company's directory. It is the responsibility of the Company to maintain the integrity of the network that serves the general public. In the provision of DID Service it is the responsibility of the customer to maintain sufficient DID trunks, and to intercept calls to DID station lines, to assure that degradation of network services does not occur. Failure to do so, will result in one or more of the following actions by the Company (based on the severity of the problem): - The customer will be contacted in person or by telephone at the first awareness of a negative impact on the network and will be advised of the type of harm being created and the action required to alleviate the problem. A written notice may be sent upon completion of this contact to verify customer responsibilities for the service and actions that may be taken due to failure to comply. notification. charged the actual costs incurred by the Company in investigating and resolving trouble reports that are directly due to the negligence of the customer. The Conditions/Regulations listed previously also apply to customers of DID Service provided from electromechanical central offices with the following exceptions: - DID station line numbers provided from electromechanical central offices are sequentially numbered. those that are not currently used with specific stations. Calls to numbers not currently used with specific stations must be routed by the customer to a recorded announcement referring the caller to another number. 21 If the negligence of the customer causes harm to the network service of other customers, the Company reserves the right to take necessary action, including the disconnection of the service, until the problem is alleviated. Provisions for disconnection are as stated in the Idaho Public Utilities Commission Rules and Regulations, Termination of Service Rules For All Telephone Companies, and in Section II. of this Price List. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section V Ziply Fiber 1st Revised Sheet 10 Cancels Original Sheet 10 V. GENERAL SERVICES ISSUED: JUNE 17, 2022 EFFECTIVE: JUNE 27, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Rates III. (T) 1. General Direct Inward-Outward Dialing Service (DIOD) is a Central Office based service that permits incoming calls to reach customer provided equipment, without the assistance of an attendant, and allows the trunk to be used to place outgoing calls. This service is provisioned with E&M signaling and a 4-wire connection at the customer’s premises. Rotary hunt does not apply. Conditions The assignment of telephone numbers and the sequence of numbers assigned to a customer are made at the discretion of the Company. Telephone number rules, regulations and charges found in the DID section of this Price List apply to DIOD service. that are not currently used with specific stations. Calls to numbers not currently used with specific stations must be routed by the customer to a recorded announcement referring the caller to another number. Inward Dialing (DID) service. Overflow of calls between the two (2) arrangements is not permitted. to applicable rates and charges for DID Service as specified in this section. availability of facilities. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 27, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section V Ziply Fiber Original Sheet 11 V. GENERAL SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS If DIOD is not available from a customer's normal serving central office, the Company may choose to provide service from the nearest DIOD-capable office. If DIOD is available from a customer's normal serving central office, the customer must accept service from that office and DIOD Foreign Central Office/Foreign Exchange is not available to the customer. instance, if the customer is served from a central office/exchange which has the same local calling scope as his normal serving central office/exchange, Foreign Central Office/Foreign Exchange charges as specified elsewhere in this Price List will not apply. serving central office/ exchange, the applicable Foreign Central Office/Foreign Exchange charges as specified in Section V. of this Price List will apply. In the commitment period, Termination Liability charges, as outlined in General Regulations, Section II., will apply. Rates 22 Charges and rates do not include charges and rates for other services and facilities including charges and rates applicable to trunk line service as shown under Network Access Service, Section III., and DID Service, Section V.. When this service is provided from a foreign exchange, rates and charges for Foreign Exchange Service, Section V. in this Price List may apply. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section V Ziply Fiber Original Sheet 12 V. GENERAL SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS 1. Conditions The service offered in the above Rates is designed for any emergency reporting system. A person calling the listed reporting number activates a conference circuit which rings conference telephones, enabling the caller to report the emergency to answering personnel on the system. The conference circuit can also be activated manually via a dispatcher. designated telephone number that will connect them to the system. This optional feature requires a nonpublished One-party Business Network Access line. It will handle up to three (3) simultaneous calls. The Network Access rates for this line will apply. telephones or key terminations. In addition, for this optional feature, charges for One-party Business Network Access service apply for each telephone or key termination dedicated to this service. This optional feature requires one One-party Business Network Access line. or a tone may be provided, signaling the emergency personnel to terminate the conversation and take the emergency call. activation. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section V Ziply Fiber Original Sheet 13 V. GENERAL SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Rates 1. Conditions Foreign Exchange Service is Network Access Service furnished from an exchange other than the one which service would normally be furnished. The local exchange is the exchange in which the customer is located. The foreign exchange is an exchange other than the one in which the customer is located. to place facilities as necessary to provide such service. The rates and conditions contained herein will apply wherever this service is provided. available in the exchange where their Foreign Exchange dial tone is located. 23 Apply interoffice mileage charge for interoffice and interexchange connections. Apply signal relay controlled, commercial power charges for each application on control circuit. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section V Ziply Fiber Original Sheet 14 V. GENERAL SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Service Function rate applies at the Company local exchange only. services will be those applicable under the Price List of the local exchange. Directory service in the directory of the foreign exchange will be at the rates of the foreign exchange. employees to be used solely in the customer's business. Residence Foreign Exchange Service will be furnished for the use of the customer and the members of his immediate family only. Private Branch Exchange Systems in hotels, apartment houses, motels, or clubs. which the primary station is located if the station is located on the premises of the customer and is provided for the use of the customer only. Terminal Loop rates and, where applicable, mileage will apply as covered in the schedule on Mileage Charges found in Section III. of this Price List. will apply to the establishment of Foreign Exchange Service or off-extension telephones. choose to furnish and set the poles required in accordance with the construction standards of the Company. The ownership of the poles shall be vested in the Company. If a customer moves from one Company exchange to another adjoining Company exchange and the following conditions apply, the customer may choose to keep existing number(s) without incurring the foreign exchange charge 24: - the new and old customer serving locations are provisioned from common facilities serving both exchanges; - the common facilities are located near the adjoining exchange boundaries; and - the central office serving the old customer location also serves the shared common facilities within the old exchange area up to the adjoining boundaries 25. 24 Where facilities are available. 25 This arrangement is limited to the life of the service and is not transferable by supersedure. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section V Ziply Fiber Original Sheet 15 V. GENERAL SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Rates a. Contiguous Exchanges 26 If not a Company exchange, rates and conditions of serving telephone company apply. 27 This is the airline distance from the customer’s primary station to the nearest point on the common boundary of the local and foreign exchanges. 28 The V and H mileage between rate centers of the local and foreign exchanges, as determined for message toll telephone service. 29 For Intercompany Services, only one Interexchange Channel Terminal charge will apply. 30 Applies at the Rate Center of the local and the foreign exchange. 31 Applies in the local exchange at each customer location. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section V Ziply Fiber Original Sheet 16 V. GENERAL SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS from the exchange in which the off-premises extension terminated, and the off-premises extension terminates in that serving foreign 32 Between contiguous exchanges only. 33 Not applicable when there is Extended Area Service between local and foreign exchanges. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section V Ziply Fiber Original Sheet 17 V. GENERAL SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS When the Foreign Exchange Service is provided in a contiguous exchange by means of a channel provisions apply: - Extensions of plant required in the foreign exchange will be made at charges and under the conditions of the Line Extension Charge Schedule in Section III. of this Price List. III. III. 1. Conditions a. Line Hunt Service Line Hunt is used by a customer with more than one line in order to route an incoming call to an available (non-busy) line. If a line is busy, this service will hunt for an idle line in order to complete the call. Line Hunt must be on each line arranged in a hunt group. Community Plus or Premium Calling Service. Mixing of these local service options within a service arrangement such as Business Line, Line Hunt, or PBX Trunk is not permitted. Line Hunting is not available between measured rated and flat rated lines. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section V Ziply Fiber Original Sheet 18 V. GENERAL SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS This service is available with rotary hunting Trunks and Network Access lines from serving central offices that are equipped to provide the service. in the Company's central office at a prearranged line to give the busy indication. A lamp on the customer's premises lights up to indicate that the Stop Hunt feature is activated. feature, the channel will be provided in accordance with the appropriate Private Line Service Price List. Channels, which are in service on or before August 12, 1988 will continue to be provided at no additional charge. is located. Rates 1. Conditions If the Signaling Service will apply. subject to the availability of special facilities and equipment. base stations through which such service is furnished. It is subject to transmission, atmosphere, terrain, and similar limitations. Rates III. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section V Ziply Fiber Original Sheet 19 V. GENERAL SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Local Taxes: The exchange and interexchange telephone rate schedules do not include municipal occupation, business, excise, or use of street taxes. within the jurisdiction of the municipality imposing the tax. 1. Description The Telecommunications Service Priority (TSP) System is a service that provides for the priority telecommunications services. exchange and private line services and provides the Company with a guide to the sequence in which services are to be provisioned and/or restored. the Company. Conditions a. Obtaining Telecommunication Service Priority (TSP) Service The Executive Office of the President, through the TSP Program Office, is empowered with the authority to receive, evaluate and process requests for NSEP services. The TSP Program Office makes the priority level assignments and issues the TSP authorization code reflecting the priority assignment associated with a request. The customer provides the TSP authorization code, in addition to all the other details necessary to complete the order, to the Company to obtain TSP System Service. field, a nine (9) character control ID followed by a dash and a two-character field specifying the priority level assignment. Its structure is as follows: TSPxxxxxn - yy one character alphanumeric check digit. assignment and the second “y” contains the restoration priority level assignment. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section V Ziply Fiber Original Sheet 20 V. GENERAL SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS If the customer requires service within a shorter time interval than the Company can provide, and the requested service qualifies for NSEP, the customer may elect to invoke NSEP treatment and obtain the appropriate provisioning priority assignment from the TSP Program Office. Acceptable assignment code values are: E, 1, 2, 3, 4, and 5 or 0. the most critical provisioning requirements and the Company will respond accordingly. The Company will take immediate action to provide the requested service at the earliest possible date. Construction. Company will adjust its available resources to meet the customer's requested due date. Rates and charges associated with invoking this priority treatment are specified under Service Charges in Section III., at the applicable Time and Material Changes. The value "O" implies no provisioning priority. A TSP authorization code for restoration priority classifies the service as being among the nation's most important NSEP telecommunications services. The Company will restore these services Acceptable values are: 1, 2, 3, 4, 5, or 0 with the value "1" being the highest priority. report, available resources will be dispatched to restore the service as quickly as practicable. A priority value of 1, 2, or 3 requires outside normal business hours if necessary to restore the service. A priority value of 4 or 5 only requires dispatch outside of normal business hours if the next business day is more than twenty-four (24) hours away. If the value "0" has been assigned, then no restoration priority is applicable to this service. In all instances, the customer is responsible for obtaining the appropriate TSP authorization code and providing that code to the Company. TSP service is associated. Only the customer or its authorized agent as indicated in a letter of agency on file with the Company is allowed to order TSP System service. and must satisfy the requirements of that assignment. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section V Ziply Fiber Original Sheet 21 V. GENERAL SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS the Company to the federal government in order to maintain and administer the TSP System. Such information includes: the customer's name, telephone number and mailing address, the TSP authorization code and the circuit or service ID number associated with the NSEP service. invoking NSEP treatment, recognizes that quoting charges and obtaining permission beforehand may not be practicable and may cause unnecessary delays and, as a result, grants the Company the right to quote and bill charges after provisioning of the service. Company will accept such verbal notification. The customer must submit a written order to the Company within two (2) working days following the verbal request. If written order is not received within two (2) working days, all applicable rates and charges accumulated to date to provision TSP System service become immediately due and payable and the requested TSP priority is revoked. three (3) years. National Security Emergency Preparedness (NSEP) Service User Manual", dated July 9, 1990, prescribes specific conditions, which warrant NSEP Treatment and related procedures. The Company will allocate resources to ensure best efforts to provide NSEP services by the time required. sequence is as follows: - Restore NSEP services assigned restoration priority 1 - Provision Emergency (E) NSEP services - Restore NSEP services assigned restoration priority 2, 3, 4 or 5 - Provision NSEP services assigned provisioning priority l, 2, 3, 4 or 5. is provided by the Company to ensure ‘end-to-end’ service. NCS Handbook 3-1-2, "Telecommunications Service Priority (TSP) System for National Security Emergency Preparedness (NSEP) Service Vendor Handbook" dated July 9, 1990. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section V Ziply Fiber Original Sheet 22 V. GENERAL SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Application of Rates The following rates and charges are in addition to all other rates and charges that may apply for other services offered under this Price List, which operate in conjunction with the TSP System. a. Establishment of TSP System Service The nonrecurring charge (NRC) specified applies when facilities are ordered with provisioning and/or restoration priority. If both are ordered at the same time, only one NRC is applicable. The NRC is also applicable for orders changing priority levels. There are two (2) basic levels of provisioning priority, Emergency (provisioning priority "E") and Essential (provisioning priority l, 2, 3, 4, or 5). (1) Emergency provisioning The Company will take immediate action to provide the requested service at the earliest possible date. The rates and charges will apply as set forth in Section III.. The Company will adjust its available resources to meet the customer's requested due date. The Company will keep track of the additional labor hours used to meet the request of the customer and bill the customer at the applicable Time and Material Charges as set forth in Section III. under Service Charges. Restoration Priority is a monthly rate per circuit for the ongoing administration and maintenance of the TSP System. This monthly rate only applies when a restoration priority code (1,2,3,4 or 5) is specified in position twelve (12) of the authorization code. Rates Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section V Ziply Fiber Original Sheet 23 V. GENERAL SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS 1. Conditions Telephone Answering Service will be furnished for incoming calls. Service under this schedule does not contemplate 1.) communication service through the connection of two (2) terminate on the answering switchboard or 2.) outgoing calls over Secretarial lines or answering lines of the clients of the Telephone Answering Service, customer (hereafter referred to as client). Outgoing Telephone Answering Service (hereafter referred to as customer). answering equipment and is designed to enable the customer to answer incoming calls of the client. Extensions will not be furnished on answering lines except to other positions answering switchboard system. station line service or multiples of Class A trunks terminating on telephone answering equipment. of the customer. The line may terminate on a jack, key, or telephone. from the client or from his telephone answering service. The Company will verify with the client when service is to be discontinued at one (1) Telephone Answering Service and connected at another Telephone Answering Service. units will be billed to the clients. The other charges will be billed to the customer. answering equipment will also be discontinued. If for any reason the exchange service to the client is discontinued, the line to the answering equipment will be discontinued. on the same premises. Network Access lines or extensions of Network Access lines shall be limited to one (1) termination per answering position. applies between rate centers of exchanges. the connection of a client’s line to a customer’s network access line made in an emergency. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section V Ziply Fiber Original Sheet 24 V. GENERAL SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Rates Access Line rate and Service III. 1. Conditions Transfer Service provides for the automatic transfer of incoming calls from one Network Access line to another through the operation of a key at the customer's location. office and only where the central office is so equipped. Subject to ability to operate satisfactorily, this service may be used between central office of the same exchange but Interoffice Mileage, Section III., will be applicable to each interoffice circuit. 34 Appropriate Terminal Loop and Mileage Charges from Section III. will apply. 35 See Service Charges, Section III. of this Price List. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section V Ziply Fiber Original Sheet 25 V. GENERAL SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Rates 36 1. Conditions Vacation Service is provided in all exchanges and applies to customers of: - Business One-Party - Non-Measured Residential class of service - Community Calling Service - Community Plus Calling - Premium Calling Service - Certain Digital Phone Packages identified in Section VI. of this Price List period is nine (9) months. The customer’s number must be working for at least ninety (90) days in a calendar year. provided. Changes to billing address are allowed. Application of Rates The customer may request a restoration date in advance of the maximum allowable vacation period. Otherwise, complete service and billing will be restored on the last day of the maximum allowable vacation period of nine (9) months. period and are to be paid in accordance with regular collection practices. services associated directly with the line service will not be charged. 36 Formerly Facility Reservation Service. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section V Ziply Fiber Original Sheet 26 V. GENERAL SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS or Operator Services would continue at the standard Price List rates. Rates Subsequent in Section III. of 37 1. General Business Traffic Study Service provides performance reports of call capacity for originating and terminating traffic on access lines or hunt groups. customers to determine how many calls terminate successfully as opposed to the number of calls that reach a station-busy condition. Description of Service Traffic studies are performed, at the customer’s request, on Company access lines or hunt groups with local exchange numbers. Establishment Charge would apply for traffic studies at each location. 37 Service Charge for Connection of Network Access Line does not apply for establishment of Vacation Service or for reconnect of service at the end of the vacation service period. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section V Ziply Fiber Original Sheet 27 V. GENERAL SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS customer location. A separate traffic study report is required for each access line or hunt group. Following is a list of possible access lines or hunt groups that would constitute one traffic study report: Individual Access Line Features Plan - Business Multiline Hunt Group Flexible Telephone system group PBX trunk group Remote Call Forward DID trunk group DOD trunk group ISDN BRI ISDN PRI trunk group Central Office Located Trunk/ business group or other trunk group determined by the number of traffic study reports provided within a four (4) week billing cycle. the studied call traffic based on industry standards for call traffic handling. Calculations for the recommendation are derived from traffic engineering tables. estimate and cannot be guaranteed. Conditions Business Traffic Study Service is available to business customers only. requesting the study. per calendar year, at no Service Establishment Charge and no monthly charge. Any additional traffic studies requested during the calendar year will be billed at the Rates and Charges on the following page. Application of Rates and Charges For the setup of each additional Traffic Study, per customer location, per calendar year, the Service Establishment Charge applies in addition to the Monthly Rate. III.Charge for initial setup for additional traffic study, and for any subsequent additions or changes to Traffic Study Reports in a calendar year. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section V Ziply Fiber Original Sheet 28 V. GENERAL SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Rates 38 A Service Order Charge – Subsequent, Section III., will apply in addition to the Service Establishment Charge for initial setup for additional traffic study, and for any subsequent additions or changes to Traffic Study Reports in a calendar year. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VI Ziply Fiber Original Sheet 1 VI. CALLING SERVICES ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Calling Services is a family of enhanced network services available to residence and business customers. These calling services provide customer-controlled or prearranged communications services on individual access lines. 1. Conditions a. Individual Services These services are available where Network Access Service is provided by an electronic central office. The number of features available depends upon the central office providing this service. residence or business individual-line service. network access service or within a sixty (60) day period after establishing service. of a central office to electronic switching equipment with the capability of offering these services. services. assumes no responsibility for the customer provided equipment or its compatCompany's network. Call Forward Services are provided where facilities permit. calls to another number. - The calling party will be responsible for message toll or measured charges between the rate center of the originating telephone number and the rate center of the called number. center of the called number and the rate center for the call forwarding location. applicable Price Lists for the type of call involved. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VI Ziply Fiber Original Sheet 2 VI. CALLING SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS available. terminates in the local exchange or EAS area, then local measured rates, Section III. in this Price List, will apply. If the RCF number terminates to a telephone number outside of the local or EAS area, then the appropriate message toll rates apply. same regulations governing the providing of business and residence listings found in Directory Services, Section IV. of this Price List. - a line equipped with any other form of call forwarding or RCF feature. - DID station numbers terminating on a private branch exchange system or Centrex. - a Public Access Line (PAL). - a number to be used in conjunction with data transmission. necessary for each individual call to be forwarded simultaneously. or residence local service rates will be charged. originating call. routing necessary to complete the connection. III.RCF or number changes for RCF services. RCF customer without interfering with or impairing any services offered by the Company. The initial RCF path and additional paths are available on a measured usage rate basis. If, in the Company's opinion, additional Remote Call Forward features are required at the call forwarding location or if facilities are needed at the terminating station, the subscriber will be required to subscribe to additional paths. Should the customer refuse to subscribe to additional paths, the customer's RCF service will be subject to termination. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VI Ziply Fiber Original Sheet 3 VI. CALLING SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Custom Local Area Signaling Service (CLASS) is a group of Calling Services offered to individual line residential and business customers. central offices or within a compatible central office offering the service. These services are offered based on information stored within the switch or provided to the switch through call setup signaling and are subject to limitations associated with the availability, and content of that information. Note: The family of services to which *69 belong is typically referred to as “CLASS” services, but the name may vary between states, e.g., Phone Smart Service, Calling Services. same time as the business or residence individual line service is established. conditions stating otherwise appear elsewhere in this Price List. Selective Blocking - per call service which cancels the delivery of the caller's identity on a per call basis, unless the customer subscribes to Complete Blocking – per line service. changes to this service will incur the applicable service charge. assumes Company's network. If at any time a customer notifies the Company of dissatisfaction with the Individual Custom Calling Recurring Charge (MRC). If the subscription period is less than thirty (30) days, the amount of the refund will be prorated for the appropriate portion of the Monthly Recurring Charge. This refund will be applied as a credit on the customer's bill. Each customer will be entitled to the credit one time per service. The Company will disconnect the feature(s) that did not satisfy the customer. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VI Ziply Fiber Original Sheet 4 VI. CALLING SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Feature Descriptions a. Individual Services (1) Call Waiting/Cancel Call Waiting Call Waiting is an arrangement whereby a customer who is using an exchange line arranged for call waiting is alerted, by means of a tone signal, when another caller is trying to reach that line. The customer, by flashing the switchhook, is able to have alternative conversation between parties. their telephone for the duration of a telephone call. The subscriber dials a code prior to placing a call to temporarily disable the Call Waiting feature. Provides two (2) or more different phone numbers and rings for a single telephone line. Used to distinguish incoming calls. The designated primary number will receive a normal ringing pattern, other numbers will receive distinctive ringing patterns. This provides This provides for the calling of a seven (7) or ten (10) digit telephone number by dialing an abbreviated code. This arrangement is available in an eight (8) number capacity. This provides for the calling of a seven (7) or ten (10) digit telephone number by dialing an abbreviated code. This arrangement is available in a thirty (30) number capacity. Permits the customer to add a third party to an established connection. When the third party answers, a 2-way conversation can be held before adding the original party for a 3-way conference. The customer initiating the conference controls the call and may disconnect the third party to reestablish the original connection or establish a connection to a different third party. The feature may be used on both outgoing and incoming calls. Pay per use customers will be charged upon dialing the activation code without any specific prior request for the feature. 39 This service offering is limited to all existing subscribers at their existing locations as of July 20, 2014. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VI Ziply Fiber Original Sheet 5 VI. CALLING SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS (1) Basic Call Forward This feature provides an arrangement for transferring incoming calls to another telephone number within the local area by dialing a code and the number of the service to which calls are being transferred. Enables the customer to forward incoming calls to another telephone number by dialing *72 and the number to which calls are being forwarded to. This feature provides for calls terminating to a subscriber's busy directory number to be forwarded to another telephone number on a premise other than the provisioned premises. This feature provides for calls terminating to a subscriber's idle directory number to be forwarded, after a customer pre-selected interval, to another telephone number. A permanently activated service which automatically redirects calls placed to a customer's telephone number to another predetermined telephone number if the caller encounters either a no-answer condition after a specified number of rings or a normal busy-line condition. A central telephone number from which calls to it are forwarded to the subscriber's designated service. (1) Anonymous Call Block/Rejection Customers who number and name or other identifying information through per line or per call blocking can reject anonymous calls. Upon dialing a specific code, Caller ID with Name subscriber can automatically reject calls from customers who have chosen to block the passage of their telephone numbers and names on outgoing calls. The caller will receive an announcement that the customer is n phones) and can be deactivated by dialing "*87" ("1187" on rotary phones). ACR is included with Caller ID with Name. A call can be completed to a Caller ID with Name subscriber who has activated ACR by 1.) placing the call through an operator, 2.) placing the call with a telephone credit card, or 3.) placing the call after unblocking the telephone number and name. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VI Ziply Fiber Original Sheet 6 VI. CALLING SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS This feature enables a customer to place a call to the telephone number associated with the most recent call received whether or not the call was answered or the number is known. The customer can dial a code to request that the network place the call. If the called line is not busy, the call is placed. If the called line is busy, a confirmation announcement is heard, the customer hangs up and a queuing process begins. For the next thirty (30) minutes both the calling and called lines are checked periodically for availability to complete the call. If during this queuing process the called line becomes idle, the customer is notified, via a distinctive ring, that the network is ready to place the call. When the customer picks up the telephone the call will automatically be placed. The activation code is *69. The user can press *89 to deactivate this feature. Pay per use customers will be charged upon dialing the activation code without any specific prior request for the feature. Allows a customer to automatically activate (*57 or 1157 from a rotary phone) a trace record requests the Company to release the results of any and all traces initiated by the customer directly to the customer's servicing law enforcement agency. The customer must contact automatically be deleted from the system. use customers will be charged upon dialing the activation code without any specific prior request for the feature. Permits a customer to receive the calling name and telephone number for calls placed to that customer, if the call is not placed from outside of the Call ID area, through an operator or via telephone credit card, provided the calling party has not activated the per call restrict options and where technologically feasible. Before placing an outgoing local telephone call, customers with per call restrict may designate their number as private and prevent the delivery of their name and telephone number to the called party through the Call ID feature for that call by dialing the Call ID restrict activation code. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VI Ziply Fiber Original Sheet 7 VI. CALLING SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Permits a customer, if the call is not placed from outside of the Call ID area, through an operator or via telephone credit card, and provided the calling party has not activated the per call restrict options. Before placing an outgoing local telephone call, customers with per call restrict may designate their number as private and prevent the delivery of their telephone number to the called party through the Call ID feature for that call by dialing the Call ID restrict activation code. This feature provides a business customer with the capability to specify the number of calling paths that will be forwarded from one subscriber line to another telephone number. The feature is offered where facilities permit and at no time will this service take precedent over the requirement for these facilities to provide a customer with telephone service. Enhanced Call Forward is restricted to voice use only. The feature is available only as an enhancement to one or more of the following features: Call Forwarding, Call Forwarding Busy and Call Forward No answer. forwarding paths per telephone number. It can be used with any of the following services: B1, PBX, Centrex and ISDN BRI. Is an incoming call management feature which will allow the subscriber to define a list of treatment. Any incoming calls on this list will be indicated by a distinctive ringing. Any numbers which are not on the list or which cannot be identified will be given standard treatment. To gain access to this service, the customer dials "*61" or "1161" on a rotary telephone. Allows a customer to select specific telephone numbers from which calls are to be received. All other calls are intercepted and routed to a recorded announcement that informs the caller that the customer is not accepting calls. Selective Call Acceptance is accessed by dialing "*64” or “1164” on a rotary telephone. 40 This service offering is limited to all existing subscribers at their existing locations as of July 20, 2014. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VI Ziply Fiber Original Sheet 8 VI. CALLING SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Allows a customer to reject call attempts from up to fifteen (15) telephone numbers. To use this service, the customer preprograms telephone numbers of calling parties they wish to reject. Any call attempts to the customer's telephone from these specified numbers will be prevented from being completed to that customer. The calling party will get a recording advising the caller that the called party is not receiving calls. The customer can also add an "unknown" caller to the Selective Call Rejection list by activating the feature immediately after receiving an unwanted call. Selective Call Rejection is activated by dialing "*60" for announcement. Allows a customer to program up to fifteen (15) automatically to another telephone number. Incoming calls that are on the Selective Call Forwarding list will be forwarded to the predetermined telephone number. Selective Call Forwarding is accessed by dialing "*63" or “1163” from a rotary telephone. After gaining activation/deactivation code as directed by an announcement. Entries on the Selective Call Forwarding list, as well as the forward-to telephone number, can be changed at any time. Rates a. Individual Services 41 41 Offered where facilities are available. 42 This service offering is limited to all existing subscribers at their existing locations as of July 20, 2014. 43 The maximum monthly pay per use charge is $15.00 for residential and business customers, regardless of the number of times the service is activated within a month. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VI Ziply Fiber Original Sheet 9 VI. CALLING SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS 44 Offered where facilities are available. 45 Plus applicable Service Charge in Section III. of this Price List. 46 Plus applicable Network Access usage charges for Basic Calling Service. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VI Ziply Fiber Original Sheet 10 VI. CALLING SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS d. Nonrecurring Charges See Service Charges, Section III. 47 Offered where facilities are available. 48 The maximum monthly pay per use charge is $15.00 for residence and business customers, regardless of the number of times the service is active within a month. 49 The maximum monthly pay per use charge is $32.50 for residence and business customers, regardless of the number of times the service is active within a month. 50 This service offering is limited to all existing subscribers at their existing locations as of July 20, 2014. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1Ziply Fiber Section VI 1st Revised Sheet 11 Cancels Original Sheet 11 VI.CALLING SERVICES ISSUED: SEPTEMBER 20, 2022 EFFECTIVE: OCTOBER 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS 1.Residential Customers Multi Package Residential Offers 51 – Grandfathered: (I) (I) 51 This service offering is limited to all existing subscribers at their existing locations as of July 20, 2014. 52 The Service Charge per order does not apply to this service. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VI Ziply Fiber Original Sheet 12 VI. CALLING SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Business Customers a. Conditions (1) Choice Pack This service offers a discount of thirty percent (30%) off the rates to business customers who subscribe to individual Calling Services as specified under Rates - Individual Services and Custom Local Area Signaling Service. subscribes to three (3) or more of the following services: *69 Call Return Anonymous Call Block/Rejection Basic Call Forward Call Waiting Call Waiting/Cancel Call Waiting Caller ID with Name Caller ID Number Only 53 Distinctive Ring Selective Call Rejection Priority Call Selective Call Forward Speed Call 8 53 3-Way Calling will apply on rates of all eligible services. The threshold of three (3) eligible services is figured on a per account basis instead of per line. (3), the discount will be discontinued. substituted for another at a later date and the discount will continue to apply. services to Choice Pack, as long as the minimum (three (3)) eligible services are retained. 53 This service offering is limited to all existing subscribers at their existing locations as of July 20, 2014. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VI Ziply Fiber Original Sheet 13 VI. CALLING SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Feature Plan A and B, Complete, and Deluxe Packages offer busi following term agreement periods 54: One year commitment Two year commitment Three year commitment Feature Plan A and B: Call Waiting/Cancel Call Waiting 3-Way Calling Caller ID with Name Selective Call Forward Call Waiting/Cancel Call Waiting 3-Way Calling Caller ID with Name Basic Call Forward Call Waiting/Cancel Call Waiting 3-Way Calling Caller ID with Name Basic Call Forward *69 Call Return Distinctive Ring 54 If service is terminated within the first sixty (60) days, the customer will be liable for the applicable monthly recurring charges, but Termination Liability will be waived. If service is terminated after sixty (60) days, but prior to completion of the initial term commitment, Termination Liability as outlined in General Regulations, Section II. in this Price List, will apply. If the customer terminates Feature Plan A and B to subscribe to Unlimited IntraLATA Toll Usage Plan for Business with Feature Package One, Two or Three on the same line, no termination liability charges will apply. 55 Features within a package may not be substituted for another feature and may not be available in all serving areas. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1Ziply Fiber Section VI 1st Revised Sheet 14 Cancels Original Sheet 14 VI.CALLING SERVICES ISSUED: DECEMBER 4, 2023 EFFECTIVE: FEBRUARY 2, 2024 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS (1)Choice Pack (I) (I) (I) (I) (I) (I) (I) (I) (I) 56 Eligible services are listed in VI.C.2.a.(1). Rates for eligible services are listed in VI.B.3. 57 Eligible services are listed in VI.C.2.a.(2). Rates for eligible services are listed in VI.B.3. 58 The Service Charge per order will not apply to this service. Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGFebruary 2, 2024Boise, Idaho I.P.U.C. Price List No. 1 Section VI Ziply Fiber Original Sheet 15 VI. CALLING SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS (1) General Regulations These features are only available to customers who subscribe to Unlimited IntraLATA Toll Usage Plan for Business described in I.U.P.C. Price List 3 IntraLATA Toll Services, Section I.. Unlimited IntraLATA Toll Usage Plan for Business. (a) Feature Package One Feature Package One is available to business customers’ Basic Business One-Party Service including EAS that is subscribed to Unlimited IntraLATA Toll Usage Plan for Business. Feature Package One includes Call Forwarding, Call Waiting/Cancel Call Waiting, and/or 3-Way Calling. combination of any two (2) of the features, or all three (3) features offered for the same rate. Feature Package Two is available to customers’ Basic Business One-Party Service, such as EAS. Messaging 59. The customer may choose either or both features. If the customer selects CallWaiting ID at the same rate. Feature Package Three is available to customers’ Basic Business One-Party Service such as EAS. Feature Package Three includes Caller ID with Name and One Point Voice Messaging 60. The customer may choose either or both features. If the customer selects Caller ID with Name and has Call Waiting, the customer can choose to have Call Waiting ID at the same rate. 59 Voice Messaging is a non-regulated service. 60 One Point voice Messaging is a non-regulated service. 61 Service Charges, as set forth in Section III. of this price list, are not applicable for customers ordering these Feature Packages. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VI Ziply Fiber Original Sheet 16 VI. CALLING SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Local Calling Plan or Local Calling Plan Plus, Regional Calling Plan, or Regional Calling Extra – Grandfathered as of October 20, 2019 a. General This offering is a combination of services available as a package to residential customers only. (1) Local Calling Plan and Local Calling Plan Plus include the following services: (a) Flat-rated network access line (Community Plus Service) service are included in the package price: Connection of Network Access line – Residence Additions and/or Changes to Network facilities, per line Calling Services – Service Charge, per order Plans - choice of any three (3) of the following Calling Services: Anonymous Call Block/Rejection Selective Call Rejection *69 Call Return Selective Call Forward Caller ID with Name Speed Call 8 62 Call Waiting/Cancel Call Waiting Speed Call 30 Basic Call Forward 3-Way Calling Distinctive Ring Priority Call (a) Flat-rated network access line (Community Plus Service) service are included in the package price: Connection of Network Access line – Residence Additions and/or Changes to Network facilities, per line Calling Services – Service Charge, per order 62 This service offering is limited to all existing subscribers at their existing locations as of July 20, 2014. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VI Ziply Fiber 3rd Revised Sheet 17 Cancels 2nd Revised Sheet 17 VI. CALLING SERVICES ISSUED: DECEMBER 4, 2023 EFFECTIVE: JANUARY 2, 2024 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Way Calling (a) The services listed above under Local Calling Plan Plus Local Calling Plan, Local Calling Plan Plus, Regional Calling Plan, or Regional Calling Extra is only available on flat-rated single-line residential service. not available: - With any other package or bundled offering on the same line; - With ISDN service 64 (I) (I) (I) (I) Regional Calling Value or Local Calling Plan Plus – Grandfathered as of October 20, 2019 a. General This offering is a combination of services available as a package to residential customers only. 63 This service offering is limited to all existing subscribers at their existing locations as of July 20, 2014. 64 Rate does not include any federal, state, or local taxes or surcharges applicable to a residential network access line. Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 2, 2024Boise, Idaho I.P.U.C. Price List No. 1 Section VI Ziply Fiber Original Sheet 18 VI. CALLING SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS (1) Regional Calling Value includes the following services: (a) Flat-rated network access line (Community Plus Service) service are included in the package price: Connection of Network Access line – Residence Additions and/or Changes to Network facilities, per line (a) The services listed above under Regional Calling Value services and up to three (3) vertical services: the following nonrecurring rate is in included in the package price: Calling Services – Nonrecurring Charge, per order (Section VI.C.3.d.) customer also subscribes to a qualifying Unlimited LD calling plan (see Conditions). Regional Calling Value or Local Calling Plan Plus is only available on flat-rated single-line residential service. with any other package or bundled offering on the same line; with ISDN service; with affiliate discounts with optional toll discount calling plans Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VI Ziply Fiber 4th Revised Sheet 19 Cancels 3rd Revised Sheet 19 VI. CALLING SERVICES ISSUED: DECEMBER 4, 2023 EFFECTIVE: JANUARY 2, 2024 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS The Feature Package for Local Calling Plan Plus will automatically be provided to customers newly subscribing to Local Calling Plan Plus on or after April 18, 2010. Customers subscribing to Local Calling Plan Plus prior to April 18, 2010 will be eligible to receive the Feature Package upon customer request. with Local Calling Plan Plus, the customer will lose the Feature Package. Additionally, if the customer requests the removal of any of the individual features included in the Feature Package, the entire feature package will be removed. 66 (I) (I) Local Calling Plan Plus Bundle Discounts – Grandfathered as of November 1, 2008 a. General A monthly discount may apply when Local Calling Plan Plus is bundled with an Unlimited LD plan plus the following: Broadband (up to 3.1 Mbps package) Broadband (up to 3.1 Mbps package) Beginning April 18, 2009, customers will continue receiving their existing discount on a month-to-month basis following the initial twelve (12) month term of their offer. Customers whose initial twelve (12) month term expired prior to April 18, 2009 will receive the monthly discount listed in Section c.(3), RATES, below. Customers are limited to one discount only and cannot combine discounts. Each product must be purchased through or billed by Ziply Fiber Northwest, LLC. Bundle discounts are subject to billing system capability. 65 Qualifying Unlimited LD plans must be consistent with the Plan O Service – Unlimited as found in the Northwest Fiber, LLC Posted Rates, Terms and Conditions. 66 Rate does not include any federal, state, or local taxes or surcharges applicable to a residential network access line. 67 Qualifying Unlimited LD plans must be consistent with the Plan O Service – Unlimited as found in the Northwest Fiber, LLC Posted Rates, Terms and Conditions. 68 As of November 1, 2008, the Local Calling Plan Plus Bundle Discount will no longer be offered for purchase. Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 2, 2024Boise, Idaho I.P.U.C. Price List No. 1 Section VI Ziply Fiber Original Sheet 20 VI. CALLING SERVICES ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR Qualifying Limited LD plans must be consistent with the Plan O Service - Unlimited as found in Northwest Fiber, LLC Posted Rates, Terms and Conditions. maximum speed of 3.1 Mbps, and does not refer to other products that offer lower maximum speeds. receiving the monthly discount listed below upon expiration of their initial twelve (12) month discount when the expiration date of their initial twelve (12) month discount is April 17, 2009 Unlimited Dial Tone (DTL) Package for Business and CentraPAK for Business a. General Unlimited DTL and CentraPAK are optional business flat-rated usage packages with a network access line, calling features and Voice Messaging1 offered for a one (1) year or three (3) year term commitment. Customers must purchase at least one (1) Expansion Line for each Basic Package. Expansion Lines are offered on a monthly basis per each additional line ordered. The following two (2) options are available: (1) Unlimited DTL Basic Package includes the following: (a) Flat-rated network access line Call Waiting, 3-Way Calling, Basic Call Forward and Caller ID with Name. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VI Ziply Fiber Original Sheet 21 VI. CALLING SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS At least one (1) Expansion Line is required with each Unlimited DTL Basic Package. The following two (2) options are available: (a) Expansion Lines with unlimited calling DTL Expansion Lines are available for a monthly rate, per line, with EAS and IntraLATA toll usage calling and a choice of one (1) to five (5) of the following calling features: Call Waiting, 3-Way Calling, Basic Call Forward and Caller ID with Name. DTL Expansion Lines are available for a monthly rate, per line, with EAS and a choice of one (1) to five (5) of the following calling features: Call Waiting, 3-Way Calling, Basic Call Forward and Caller ID with Name. (a) Extended Area Service (EAS) At least one (1) Customized Multi-line Telephone Service Expansion Line is required with each CentraPAK. The following two (2) options are available: (a) Expansion Lines with unlimited calling 68 Customized Multi-line Telephone Service Expansion Lines are available for a monthly rate, per line, with EAS and IntraLATA toll usage calling and Caller ID with Name. Customized Multi-line Telephone Service Expansion Lines are available for a monthly rate, per line, with EAS and Caller ID with Name. 69 IntraLATA toll usage rates apply in addition to the monthly rate. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VI Ziply Fiber Original Sheet 22 VI. CALLING SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Unlimited DTL and CentraPAK are available only where facilities and conditions permit. agreement. Expansion Lines are available on a month-to-month basis only. nationwide long distance calling plan through Northwest Fiber, LLC. (25) or fewer lines (voice grade or voice grade equivalent) per customer location at the time service is initiated. of nine (9) such lines per customer location can have Unlimited Calling either with this plan or any other unlimited toll product offered by Northwest Fiber. - Flexible Digital Channel Service - ISDN Service - Remote Call Forward Service - Enhanced Call Forward Service – Personal Number - Auto Universal Call Distribution (ACD/UCD) - PBX Trunks - Foreign Exchange Service - Foreign Central Office Service - Customer Owned Pay Telephone (COPT) - Optional Measured Service - Premium Calling Plan - Toll Block or virtual private network services. - Operator Assist Station-to-Station Service - Operator Assist Person-to-Person Service - Operator Assist Credit Card Calls - Directory Assistance Service (Local and National) - Dial It Service - Wide Area Telecommunications and 800 Service - 3-Way Calling (per activation) - *69 Call Return (per activation) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VI Ziply Fiber Original Sheet 23 VI. CALLING SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS for the transmission of data, for internet connections, or for any other non-voice application. These services may not be used for autodialing. The Company reserves the right to restrict the number of other services and/or equipment furnished or used in connection with any particular class of service in order to prevent any impairment in the quality of service furnished. If the customer uses this service for any non-eligible purpose, including, buexamples noted above, the Company may suspend, restrict or cancel the service. have an Unlimited DTL or CentraPAK. III.J.2.three (3) year agreement. Unlimited DTL and CentraPAKare offered on a one (1) year or a three (3) year term agreement. customer will result in a one-time flat Termination Charge of: (1) One (1) year term agreement $75 $225 for default within the 1st year of the term $150 for default within the 2nd year of the term $75 for default within the 3rd year of the term the bundle, the remaining components will revert to the individual rate and/or the price list rate associated with that component. long as two (2) lines (the Basic Package core line and one (1) Expansion Line) remain on the account. If the one (1) Expansion Line is removed, the remaining elements will revert to price list rates. If the Basic Package core line is removed, the applicable termination charge shown above will apply. Date, will result in customer liability for the monthly charges. Termination liability will be waived. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VI Ziply Fiber 3rd Revised Sheet 24 Cancels 2nd Revised Sheet 24 VI. CALLING SERVICES ISSUED: DECEMBER 4, 2023 EFFECTIVE: FEBRUARY 2, 2024 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR At the end of the term period or any subsequent renewal, the agreement will automatically be renewed for a successive one (1) year or three (3) year term at the same terms and conditions, unless either party provides advance notice that it does not wish to renew the term. Each subsequent renewal will allow for a sixty (60) day grace period for the subscriber to unsubscribe from the plan without penalty. Pricing will remain the same during any automatic renewal unless the Company has provided thirty (30) days’ notice of any change. Customers can move from a one (1) year to a three (3) year term without incurring a penalty. 71 70,72 70 70, 71 (I) (I) (I) (I) (I) (I) 70 At least one (1) Expansion Line is required with each Unlimited DTL Basic Package or CentraPAK ordered. 71 Customers may have any combination of Expansion Lines but the combined total number allowed is twenty-four (24) per customer location and may not exceed nine (9) Expansion Lines with Unlimited Calling per customer location. 72 IntraLATA toll usage rates apply in addition to the monthly rate. Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGFebruary 2, 2024Boise, Idaho I.P.U.C. Price List No. 1 Section VI Ziply Fiber Original Sheet 25 VI. CALLING SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Voice Discount Plan a. General Residential customers who call to disconnect their primary or additional lines; customers who changed their local service from another provider to Northwest Fiber within the past thirty (30) days and specifically request these rates as a response to direct mailings, advertising or other Northwest Fiber marketing activities; or customers who have Broadband service but no local service from Northwest Fiber and accept this offer in response to a direct mailing, advertising or other Northwest Fiber marketing activity; or contact Northwest Fiber citing competitor’s offers following Voice Discount Plan. After the initial twelve (12) month term, customers will automatically renew at the renewal rates specified herein on a month-to-month basis. Discontinuance of any one of the services listed below will result in immediate termination of the discount. the Northwest Fiber, LLC Posted Rates, Terms and Conditions. the month-to-month discount listed below upon expiration of their initial twelve (12) month discount. 73 Purchased with additional line. 74 Effective September 19, 2008, the Local Calling Plan Plus Additional Line Discount offer will no longer be offered for purchase but will remain valid for existing customers through the end of their twelve (12) month term. 75 Bundled with a qualifying Unlimited LD plan. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VI Ziply Fiber Original Sheet 26 VI. CALLING SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS receive the month-to-month discount listed below upon expiration of their initial twelve (12) month discount. (12) month term has expired. Local Calling Plan Plus/Regional Calling Value PSTN Bundles – Grandfathered as of May 6, 2019 a. General Local Calling Plan Plus or Regional Calling Value customers who subscribe to an Unlimited LD plan are eligible for a twelve-month discount when they also subscribe to Broadband, Direct TV, or a combination of the two, as specified by Northwest Fiber. Customers will continue receiving their existing discount on a month-to-month basis following the initial twelve (12) month term of their offer. Customers are limited to one (1) discount only and cannot combine discounts. Each product must be billed by under the same billing name and address. Qualifying Unlimited LD plans must be consistent with Plan O Service - Unlimited rates, terms, and conditions, as found in the Northwest Fiber, LLC tariff. 76 Purchased with additional line. 77 Bundled with a qualifying Unlimited LD plan. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VI Ziply Fiber Original Sheet 27 VI. CALLING SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Business Single Line Pack a. General Single Line Business Pack is an optional business flat-rated usage package with a network access line, calling features and specified non-regulated services offered for a one (1) year or three (3) year term commitment: - One (1) Dial Tone Line with touch-tone - Unlimited local voice usage - Unlimited intraLATA direct distance dialed unassisted toll calling - Choice of zero (0) to five (5) of the following calling features: Call Waiting, 3-Way Calling, Basic Call Forward and Caller ID with Name. (Additional credit will apply if provisioned with Broadband Service, or Broadband Service.) (1) Single Line Business Pack is available only where facilities and conditions permit. for their local usage and intraLATA toll calls. agreement. to a business unlimited nationwide long distance calling plan through Northwest Fiber, LLC, and High-Speed Internet service or Ziply Internet Service. (25) or fewer lines (voice grade or voice grade equivalent) at the time service is initiated. 78 To be implemented on a full bill period basis on or after November 1, 2009. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VI Ziply Fiber Original Sheet 28 VI. CALLING SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS (10) lines may have Unlimited Calling either with this plan or any other Unlimited Local or Unlimited Local and Toll Usage product offered by Northwest Fiber. Customers may not combine this package with the Unlimited Dial tone Line and Unlimited Flexible Telephone System Packages. - Centrex or Flexible Telephone System - Flexible Digital Channel Service or Flexible Digital Channel Service - ISDN Service - Remote Call Forward Service - Enhanced Call Forward Service – Personal Number - Auto Universal Call Distribution (ACD/UCD) - PBX Trunks - Foreign Exchange Service - Foreign Central Office Service - Customer Owned Pay Telephone (COPT) - Optional Measured Service - Premium Calling Plan - Toll Block or virtual private network services. - Collect Calls - Time, Lottery and Weather - 555,700, 900, 976 Service - Third Number Billed - Intercept Call Completion - Mass Announcement Services - Directory Assistance - Group Bridging Service - Directory Assistance Calls/Directory Assistance Call Completion - Call Routing Deluxe - Repeat Calls, Return Calls (per activation) - Person-to-Person - All other operator Handled Calls - 3-Way Calling (per activation) - *69 Call Return (per activation) - Call Trace (per activation) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VI Ziply Fiber Original Sheet 29 VI. CALLING SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS for the transmission of data, for internet connections, or for any other non-voice application. These services may not be used for autodialing. The Company reserves the right to restrict the number of other services and/or equipment furnished or used in connection with any particular class of service in order to prevent any impairment in the quality of service furnished. If the customer uses this service for any non-eligible purpose, including, but not limited to, the examples noted above, the Company may suspend, restrict or cancel the service. to have the Single Line Business Pack. agreement. (1) Single Line Business Pack is offered on a one (1) year or a three (3) year term agreement. in a one-time flat Termination Charge of: (a) One (1) year term agreement $75 $125 for default within the 1st year of the term $100 for default within the 2nd year of the term $75 for default within the 3rd year of the term distance calling plan through Northwest Fiber, LLC, or Internet Service or Ziply Internet Service, the remaining components will revert to the individual rate and/or the Price List rate associated with that component. apply. Completion Date, will result in customer liability for the monthly charges. Termination liability will be waived. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VI Ziply Fiber 3rd Revised Sheet 30 Cancels 2nd Revised Sheet 30 VI. CALLING SERVICES ISSUED: DECEMBER 4, 2023 EFFECTIVE: FEBRUARY 2, 2024 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS (6) At the end of the term period or any subsequent renewal, the agreement will automatically be renewed for a successive one (1) year or three (3) year term at the same terms and conditions, unless either party provides advance notice that it does not wish to renew the term. Each subsequent renewal will allow for a sixty (60) day grace period for the subscriber to unsubscribe from the plan without penalty. automatic renewal unless the Company has provided thirty (30) days’ notice of any change. Customers can move from a one (1) year to a three (3) year term without incurring a penalty. (a) Customer moves existing service either to a new location within the same address and/or same building (inside move) or to a new location (outside move) and maintains that service for the remainder of the term; current term commitment expires and the value of the new term commitment is equal to or greater than the remaining value of the current term commitment; or under a term commitment, and the value of the new term commitment is equal to or greater than the remaining value of the current term commitment. (I) (I) Unlimited LD Price Guarantee – Grandfathered as of May 6, 2019 a. General The Unlimited LD Price Guarantee Offer provides a discounted offer for Regional Calling Value to qualifying residential customers. Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGFebruary 2, 2024Boise, Idaho I.P.U.C. Price List No. 1 Section VI Ziply Fiber 1st Revised Sheet 31 Cancels Original Sheet 31 VI. CALLING SERVICES ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Qualifying residential customers are those customers who meet all of the following: (1) Must be a new residential customer or be an existing local customer who calls Northwest Fiber to disconnect their telephone service and agree to retain their service based on this offer; (2) Must reside in a service area not eligible for Broadband; (3) Must subscribe to Regional Calling Value service; and (4) Must subscribe to a qualifying Unlimited LD plan. in the Northwest Fiber, LLC Posted Rates, Terms and Conditions. For customer meeting all of the specific criteria set forth in Conditions, above: Customers will be eligible to receive Regional Calling Value for a monthly rate of $17.04. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VI Ziply Fiber Original Sheet 32 VI. CALLING SERVICES ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Digital Phone unlimited (Challenger) a. General The Digital Phone Unlimited (Challenger) Service is a bundle offering available to residential customers. Unlimited Extended Area Service and the customer’s choice of the features and services listed below. The feature package is optional and is available for an additional charge. (1) Basic Bundle Local Exchange Network Access Line Caller ID with Name Unlimited Extended Area Service Call Waiting/Cancel Call Waiting (2) Feature Package *69 Call Return Speed Call 8 79 or 30 Anonymous Call Block/Rejection Distinctive Ring Basic Call Forward 3-Way Calling Selective Call Forward Call Forward Busy/No Answer Distinctive Ring Priority Call (1) The bundle technically feasible. applicable sections of the Price List. of the bundle will be billed at their individually Price Listed rates. included in the bundle in accordance with existing Price List rules. charge. features turned off. other surcharges and taxes will apply. 79 This service offering is limited to all existing subscribers at their existing locations as of July 20, 2014. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VI Ziply Fiber Original Sheet 33 VI. CALLING SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS where EAS is offered. telephone bill. defined in the Price List. Unlimited (Challenger) while they are away, a minimum of one (1) month and up to nine (9) months for a reduced rate. (a) Customer is asked to provide a reconnect date at the time of the suspension. If a reconnect date is given then the reconnect charges do not apply. a reactivation date at the time the order is placed to add the service. services. All other services and features of the bundle will be temporarily deactivated. period if no date is given. Connected is used. (1) Federal Subscriber Line Charge will be billed separately from the basic bundle offering. All other surcharges and taxes will apply. III. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VI Ziply Fiber 4th Revised Sheet 34 Cancels 3rd Revised Sheet 34 VI. CALLING SERVICES ISSUED: DECEMBER 4, 2023 EFFECTIVE: JANUARY 2, 2024 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS (I) Digital Phone Unlimited Plus (Challenger) a. General The Digital residential customers and includes two (2) flat-rate residential one (1) party service access lines and the customer’s choice of the features and services listed below. The feature package is optional and is available for an additional charge. (1) Basic Bundle Caller ID with Name Call Waiting/Cancel Call Waiting (2) Feature Package Call Waiting Speed Call 8 80 or 30 *69 Call Return Distinctive Ring Anonymous Call Block/Rejection 3-Way Calling Basic Call Forward Call Forward Busy/No Answer Selective Call Forward Priority Call (1) The Digital feasible. provided subject to the descriptions and regulations as specified elsewhere in the Price List. included in the bundle in accordance with existing Price List rules. 80 This service offering is limited to all existing subscribers at their existing locations as of July 20, 2014. Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 2, 2024Boise, Idaho I.P.U.C. Price List No. 1 Section VI Ziply Fiber Original Sheet 35 VI. CALLING SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS charge. features turned off. Plus (Challenger) while they are away, a minimum of one (1) month and up to nine (9) months for a reduced rate. (1) Customer is asked to provide a reconnect date at the time of the suspension. If a reconnect date is given then the reconnect charges do not apply. reactivation date at the time the order is placed to add the service. fulfillment of the contract time. if no date is given. is used. (1) Federal Subscriber Line Charge will be billed separately from the basic bundle offering. All other surcharges and taxes will apply. III. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VI Ziply Fiber 4th Revised Sheet 36 Cancels 3rd Revised Sheet 36 VI. CALLING SERVICES ISSUED: DECEMBER 4, 2023 EFFECTIVE: JANUARY 2, 2024 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS (I) Simply Unlimited (Challenger) 81 – Grandfathered as of January 20, 2018 a. General Simply Unlimited subscribe to a maximum of twelve (12) Single Party Business Lines per customer location. The bundle includes the following components: one Basic Flat Rate Access Line, Custom Calling features and Unlimited Extended Area Service. The bundle also includes the Subscriber Line Charge and the Access Recovery Surcharge that is found in the federal tariff. Customers may select any or all of the following services and features for a monthly rate charge. (1) Basic Bundle Single Party Flat Rate Business Access Line Unlimited Extended Area Service Caller ID with Name Call Forward Busy (2) Business All in Feature Package Call Waiting/Cancel Call Waiting Call Forward No Answer 3-Way Calling Speed Call 8 82 or 30 Priority Call Distinctive Ring Call Forward Busy *69 Call Return Multiline Hunt Service Basic Call Forward Anonymous Call Block/Rejection Selective Call Forward (1) The bundle technically feasible. applicable schedules of this Service Catalog. 81 This service offering is limited to existing subscribers. 82 This service offering is limited to all existing subscribers at their existing locations as of July 20, 2014. Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 2, 2024Boise, Idaho I.P.U.C. Price List No. 1 Section VI Ziply Fiber 3rd Revised Sheet 37 Cancels 2nd Revised Sheet 37 VI. CALLING SERVICES ISSUED: DECEMBER 4, 2023 EFFECTIVE: FEBRUARY 2, 2024 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS monthly telephone bill. in the Service Catalog. Nonpayment or partial payment of the basic local service charge within the bundle may result in disconnection of your basic local service. Service Charge. services in the bundle are offered and can be provided by the Company to the customer. Service, Toll Free Service, and Foreign Exchange Services. (1) The End User Common Line Charge and the Access Recovery charge will be included in the bundle. All other applicable surcharges and taxes will be billed separately from and are in addition to the bundled rate. List, Section III. apply to the installation of individual components of the bundle. (I) (I) (I) OneVoice a. Applicability Applicable to Single-party Business Flat rate service. Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGFebruary 2, 2024Boise, Idaho I.P.U.C. Price List No. 1 Section VI Ziply Fiber Original Sheet 38 VI. CALLING SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Applicable to the territory within the exchange areas where service is provided from Central Offices and/or Operating Systems capable of providing OneVoice Service as said exchanges are defined on the maps contained in this Price List. OneVoice is a bundled offering available to Business customers that subscribe to Single Party Business Line. The bundle includes the following components: one Basic Flat Rate Access Line, Custom Calling features and Unlimited Extended Area Service. Customers may select any or all of the following services and features for a monthly rate charge. (1) Basic Bundle Single Party Flat Rate Access Line Anonymous Call Block/Rejection Call Forwarding Busy/No Answer Call Forward Unlimited Extended Area Service Multi-line Hunting Call Waiting/Cancel Call Waiting 3-Way Calling Caller ID (2) Premium Feature Package *69 Call Return Selective Call Forward Call Transfer Selective Call Acceptance Distinctive Ring Selective Call Rejection Priority Call Speed Call 30 (1) The bundle technically feasible. applicable schedules of the Price List. monthly telephone bill. disconnection of your basic local service. Service Charge. services in the bundle are offered and can be provided by the Company to the customer. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VI Ziply Fiber 3rd Revised Sheet 39 Cancels 2nd Revised Sheet 39 VI. CALLING SERVICES ISSUED: DECEMBER 4, 2023 EFFECTIVE: FEBRUARY 2, 2024 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Service, ISDN Service, Centrex, and Foreign Exchange Services. is up. The early termination fee is the monthly charge times the remaining months in the term. days in advance. (1) Surcharges and taxes will be billed separately from and are in addition to the bundle rate. of the bundle. (I) (I) (I) Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGFebruary 2, 2024Boise, Idaho I.P.U.C. Price List No. 1 Section VI Ziply Fiber Original Sheet 40 VI. CALLING SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Business Nationwide Unlimited Service III 83 – Grandfathered as of January 20, 2018 a. General Business Nationwide Unlimited Service III is a package offering available to Business customers that subscribe to a maximum of twelve Single Party Business Lines per customer location. The package includes the following components: one Basic Flat Rate Access Line, Custom Calling features and Unlimited Extended Area Service. Customers may select any or all of the following services and features for a monthly rate charge. (1) Basic Package Single Party Flat Rate Access Line Call Forward Busy/No Answer Unlimited Extended Area Service Caller ID with Name Four (4) features from the feature package listed below (2) Business All In Feature Package Call Waiting/Call Waiting ID/Cancel Call Waiting Selective Call Acceptance 3-Way Calling *69 Call Return Speed Call 8 84 or 30 Basic Call Forward Distinctive Ring Call Forward Busy Multiline Hunt Service Selective Call Rejection Anonymous Call Block/Rejection Selective Call Forward Call Forward No Answer Priority Call (1) The package is available only where facilities and operating systems are available and technically feasible. applicable schedules of the Price List. monthly telephone bill. 83 This service offering is limited to existing subscribers. 84 This service offering is limited to all existing subscribers at their existing locations as of July 20, 2014. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VI Ziply Fiber 3rd Revised Sheet 41 Cancels 2nd Revised Sheet 41 VI. CALLING SERVICES ISSUED: DECEMBER 4, 2023 EFFECTIVE: FEBRUARY 2, 2024 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS services. Nonpayment or partial payment of the basic package may result in disconnection of your basic local service. Service Charge. services in the package are offered and can be provided by the Company to the customer. Service, Toll Free Service, and Foreign Exchange Services. (1) All Interstate End User Subscriber Line charges and other applicable surcharges and taxes will be billed separately from and are in addition to the package rate. of individual components of the package. (I) (I) (I) Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGFebruary 2, 2024Boise, Idaho I.P.U.C. Price List No. 1 Section VI Ziply Fiber Original Sheet 42 VI. CALLING SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Business Local Unlimited III 85 – Grandfathered as of January 20, 2018 a. General Business Local Unlimited II is a package offering available to Business customers. The package includes a flat rate Basic Business Line, Unlimited Extended Area Service, a combination of enhanced calling features, certain designated non-regulated services and price-listed services. (1) Basic Package Flat Rate Business Line Unlimited Extended Area Service One feature from the Business All in Feature package listed below (2) Business All In Feature Package Call Waiting/Call Waiting ID/Cancel Call Waiting Selective Call Acceptance 3-Way Calling *69 Call Return Speed Call 8 86 or 30 Selective Call Rejection Distinctive Ring Selective Call Forward Multiline Hunt Service Basic Call Forward Anonymous Call Block/Rejection Call Forward Busy Call Forward No Answer Priority Call (1) The package is available only to customers who are served from a central office in which all services in the package are offered and can be provided by the customer. monthly telephone bill. package rate. service. 85 This service offering is limited to existing subscribers. 86 This service offering is limited to all existing subscribers at their existing locations as of July 20, 2014. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VI Ziply Fiber 3rd Revised Sheet 43 Cancels 2nd Revised Sheet 43 VI. CALLING SERVICES ISSUED: DECEMBER 4, 2023 EFFECTIVE: FEBRUARY 2, 2024 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS for no extra charge. features listed in that package. (I) (I) Digital Phone Essential a. General subscribe to flat rate service. The package includes one Residential Local Exchange Network Access Line, a combination of local features and Unlimited Usage Service Area. Customers can take any combination of features for the same flat rate charge. The feature package is optional and is available for an additional charge. (1) Basic Package Network Access Local Service Residence One-Party Caller ID with Name Unlimited Usage Service Area Call Waiting/Cancel Call Waiting (2) Business All In Feature Package 3-Way Calling Distinctive Ring Call Forward Busy *69 Call Return Anonymous Call Block/Rejection Call Forward No Answer Basic Call Forward Priority Call Selective Call Forward Speed Call 8 87 or 30 (1) The package is available only where facilities and operating systems are available and technically feasible. applicable sections of the Price List. 87 This service offering is limited to all existing subscribers at their existing locations as of July 20, 2014. Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGFebruary 2, 2024Boise, Idaho I.P.U.C. Price List No. 1 Section VI Ziply Fiber Original Sheet 44 VI. CALLING SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS of the package will be billed at their individually Price Listed rates. services that are included in the package in accordance with existing Price List rules. charge. features turned off. where EAS is offered. telephone bill. in the Price List. Essentials while they are away, a minimum of one month and up to nine (9) months in a rolling year for a reduced rate. (a) Customer is asked to provide a reconnect date at the time of the suspension. If a reconnect date is given then the reconnect charges do not apply. a reactivation date at the time the order is placed to add the service. services. All other services and features of the package will be temporarily deactivated. period if no date is given. Connected is used. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VI Ziply Fiber 4th Revised Sheet 45 Cancels 3rd Revised Sheet 45 VI. CALLING SERVICES ISSUED: DECEMBER 4, 2023 EFFECTIVE: JANUARY 2, 2024 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS (1) Federal Subscriber Line Charge will be billed separately from the basic packages offering. All other surcharges and taxes apply and will be billed in addition to the package. List Section III. apply to the installation of individual components of the package. (I) Digital Phone Unlimited a. General The Digital Phone Unlimited Service is a package offering available to residential customers. The package includes one Residential Local Exchange Network Access Line, Unlimited Usage Service Area and the customer’s choice of the features and services listed below. The feature package is optional and is available for an additional charge. (1) Basic Package Local Exchange Network Access Line Speed Call 8 88 or 30 Unlimited Usage Service Area *69 Call Return Caller ID with Name Call Waiting/Cancel Call Waiting (2) Feature Package Call Waiting 3-Way Calling Basic Call Forward Speed Call 30 Distinctive Ring Selective Call Rejection Priority Call Call Forward Busy/No Answer Call Forward Busy Selective Call Forward Call Forward No Answer 88 This service offering is limited to all existing subscribers at their existing locations as of July 20, 2014. Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 2, 2024Boise, Idaho I.P.U.C. Price List No. 1 Section VI Ziply Fiber Original Sheet 46 VI. CALLING SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS (1) The package is available only where facilities and operating systems are available and technically feasible. applicable sections of the Price List. included in the package in accordance with existing Price List rules. charge. features turned off. where EAS is offered. telephone bill. in the Price List. Unlimited while they are away, a minimum of one month and up to nine (9) months in a rolling year for a reduced rate. (a) Customer is asked to provide a reconnect date at the time of the suspension. If a reconnect date is given then the reconnect charges do not apply. a reactivation date at the time the order is placed to add the service. services. All other services and features of the package will be temporarily deactivated. period if no date is given. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VI Ziply Fiber 4th Revised Sheet 47 Cancels 3rd Revised Sheet 47 VI. CALLING SERVICES ISSUED: DECEMBER 4, 2023 EFFECTIVE: JANUARY 2, 2024 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Connected is used. (1) Federal Subscriber Line Charge will be billed separately from the basic packages offering. All other surcharges and taxes apply and will be billed in addition to the package. III. (I) Digital Phone Unlimited Plus a. General customers and includes two (2) Residential Local Exchange Network Access Lines, Unlimited Usage Service Area and the customer’s choice of the features and services listed below. The feature package is optional and is available for an additional charge. (1) Basic Package Two Local Exchange Network Access Lines Caller ID with Name Unlimited Usage Service Area Call Waiting ID Speed Call 8 89 Call Waiting/Cancel Call Waiting *69 Call Return (2) Business All In Feature Package Basic Call Forward 3-Way Calling Anonymous Call Block/Rejection Distinctive Ring Call Forward Busy Priority Call Selective Call Forward Call Forward No Answer 89 This service offering is limited to all existing subscribers at their existing locations as of July 20, 2014. Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 2, 2024Boise, Idaho I.P.U.C. Price List No. 1 Section VI Ziply Fiber Original Sheet 48 VI. CALLING SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS (1) The package is available only where facilities and operating systems are available and technically feasible. applicable sections of the Price List. of the package will be billed at their individually Price Listed rates. included in the package in accordance with existing Price List rules. charge. features turned off. where EAS is offered. telephone bill. in the Price List. Unlimited Plus while they are away, a minimum of one month and up to nine (9) months for a reduced rate. (a) Customer is asked to provide a reconnect date at the time of the suspension. If a reconnect date is given then the reconnect charges do not apply. a reactivation date at the time the order is placed to add the service. services. All other services and features of the package will be temporarily deactivated. period if no date is given. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VI Ziply Fiber 4th Revised Sheet 49 Cancels 3rd Revised Sheet 49 VI. CALLING SERVICES ISSUED: DECEMBER 4, 2023 EFFECTIVE: JANUARY 2, 2024 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Connected is used. (1) Federal Subscriber Line Charge will be billed separately from the basic packages offering. All other surcharges and taxes apply and will be billed in addition to the package. III. (I) Simply Unlimited Service Leader 90 – Grandfathered as of January 20, 2018 a. Applicability Applicable to Single-party Business Flat rate service. Applicable to the territory within the exchange areas where service is provided from Central Offices and/or Operating Systems capable of providing the Simply Unlimited Service-Leader as said exchanges are defined on the maps contained in this Price List. 90 This service offering is limited to existing subscribers. Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 2, 2024Boise, Idaho I.P.U.C. Price List No. 1 Section VI Ziply Fiber Original Sheet 50 VI. CALLING SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Simply Unlimited Service-subscribe to a maximum of ten (10) Single Party Business Lines per customer location. The bundle includes the following components: one flat rate Basic Business Line, Custom Calling features and certain designated non-regulated services and price-listed services. The bundle also includes the Subscriber Line Charge and the Access Recovery Surcharge that is found in the federal tariff. Customers may select any or all of the following services and features for a monthly rate charge. (1) Basic Package Single Party Flat Rate Access Line Call Forward Busy/No Answer Unlimited Extended Area Service Caller ID with Name Four (4) features from the feature package listed below (2) Business All In Feature Package Call Waiting/Call Waiting ID/Cancel Call Waiting Selective Call Acceptance 3-Way Calling *69 Call Return Speed Call 8 91 or 30 Basic Call Forward Distinctive Ring Call Forward Busy Multiline Hunt Service Selective Call Rejection Anonymous Call Block/Rejection Selective Call Forward Call Forward No Answer Priority Call (1) technically feasible. applicable schedules of the Price List. Nonpayment or partial payment of the basic local service charge within the bundle may result in disconnection of your basic local service. Service Charge. 91 This service offering is limited to all existing subscribers at their existing locations as of July 20, 2014. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VI Ziply Fiber 3rd Revised Sheet 51 Cancels 2nd Revised Sheet 51 VI. CALLING SERVICES ISSUED: DECEMBER 4, 2023 EFFECTIVE: FEBRUARY 2, 2024 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS services in the bundle are offered and can be provided by the Company to the customer. Service, Toll Free Service, Remote Call Forward Service and Foreign Exchange Services. (1) The Interstate Subscriber Line charge and the Access Recovery charge are included in the bundle. All other applicable surcharges and taxes will be billed separately from and are in addition to the bundle rate. List Section III. apply to the installation of individual components of the bundle. (I) (I) (I) Commercial Voice Unlimited 92 – Grandfathered as of January 20, 2018 a. Applicability Applicable to Single-party Business Flat rate service. 92 This service offering is limited to existing subscribers. Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGFebruary 2, 2024Boise, Idaho I.P.U.C. Price List No. 1 Section VI Ziply Fiber Original Sheet 52 VI. CALLING SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Commercial Voice Unlimited subscribe to a maximum of twelve Single Party Business Lines per customer location. The bundle includes the following components: one Basic Flat Rate Access Line, Custom Calling features and Unlimited Extended Area Service. The bundle also included the Subscriber Line charge and the Access Recovery Charge that is tariffed in the appropriate FCC tariff. Basic Bundle: Single Party Flat Rate Access Line Basic Call Forward Call Forward Busy Call Forward No Answer Call Waiting/Cancel Call Waiting Caller ID 3-Way Calling Hunting (1) technically feasible. applicable sections of the Price List. monthly telephone bill. Nonpayment or partial payment of the basic local service charge within the bundle may result in disconnection of your basic local service. Service Connection Charge. services in the bundle are offered and can be provided by the Company to the customer. Call Forwarding Service, ISDN Service, Toll Free Service, and Foreign Exchange Services. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VI Ziply Fiber 3rd Revised Sheet 53 Cancels 2nd Revised Sheet 53 VI. CALLING SERVICES ISSUED:DECEMBER 4, 2023 EFFECTIVE: FEBRUARY 2, 2024 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS is up. The early termination fee is the monthly charge times the remaining months in the term. month pricing. (1) Interstate End User Subscriber Line charge and Access Recovery Charges are included in the bundle. Other applicable surcharges and taxes will be billed separately from and are in addition to the bundle rate. of individual components of the bundle. (I) (I) (I) Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGFebruary 2, 2024Boise, Idaho I.P.U.C. Price List No. 1 Section VII Ziply Fiber Original Sheet 1 VII. CUSTOMER LINE TELEPHONE SERVICE ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Custom Line Telephone Service is a non-engineered capabilities of electronic central offices to incorporate individual communications system, with a pre-positioned switch which does not require operations provisioning at the time of the customer order and does not require the customer to use the “dial 9” access code to place calls. complete service package only. The exchange access, intercommunication and features are not offered separately. to exceed a maximum of thirty (30) lines 93. If the Custom Line Telephone Service system falls below two (2) lines it will no longer be considered a Custom Line Telephone Service system. The remaining line will be converted to an individual business line with no features. All existing price list rules, regulations, rates and charges associated with the conversion will apply. customer’s premises along with an attractive menu of basic services. on the Company premises and includes the facilities necessary for intercommunication between Custom Line Telephone Service lines within the customer’s system. Custom Line Telephone Service includes local Exchange Service (no dial “9” required), direct inward-dialing to Custom Line Telephone Service lines, identification and billing of outgoing long distance messages by line number where such billing is done by the Company, touch-tone Calling Service and intercept to the main listed number. Central Office Located Trunks are not required for local access. assumes no responsibility for the customer equipment or the compatibility to Custom Line Telephone Service. Telephone Service. The customer has the flexibility of adding any combination of standard individual lines and hunt groups that meets the communications needs of the features from within the offered Custom Line Telephone Service package for each line or hunt group. 93 The service is limited to a maximum of six (6) lines in the DMS 10 Central Office. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VII Ziply Fiber Original Sheet 2 VII. CUSTOMER LINE TELEPHONE SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS 1. Basic Standard Services 94 Services included with a Custom Line Telephone Service line: Assume Dial “9” Call Hold Consultation Hold Direct Inward/Outward Dialing Distinctive Ring (Inside/Outside)95 Intercom Dialing 3-Way Calling Touch Tone 94 Offered where facilities are available. 95 This feature is specific to Custom Line Telephone Service. See Feature Descriptions. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VII Ziply Fiber Original Sheet 3 VII. CUSTOMER LINE TELEPHONE SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Selectable Services 96 Services listed in this section are available for each Custom Line Telephone Service line at no additional charge. A customer may customize his initial service by selecting as many of the following services as desired for each individual Custom Line Telephone Service line: Automatic Callback (within system only) Call Forward Busy Call Forward No Answer Basic Call Forward Call Restrictions: 97 Call Restriction One Call Restriction Two Call Restriction Three Call Restriction Four Call Restriction Five Call Restriction Six Call Restriction Seven Call Restriction Eight Call Waiting/Cancel Call Waiting Call Pick-up Directed Call Pick-up Group Dial Call Waiting-Originating Hunting-Series Hunting-Multi-line Speed Call 6 or 8 98 96 Offered where facilities are available. 97 No call restrictions are required with Custom Line Telephone Service. Call Restrictions One through Eight are specific to Custom Line Telephone Service. 98 This service offering is limited to call existing subscribers at their existing locations as of July 20, 2014. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VII Ziply Fiber Original Sheet 4 VII. CUSTOMER LINE TELEPHONE SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Optional Services 99 Optional Services are monthly recurring charge per feature: *69 Call Return Anonymous Call Block/Rejection Call Park Call Park Directed Caller ID with Name Call Trace 100 Executive Busy Override Selective Call Forward Priority Call Unlimited IntraLATA Toll Usage Plan for Business 101 Unlimited IntraLATA Toll Usage Plan for Business Feature Package Two 102 Unlimited IntraLATA Toll Usage Plan for Business Feature Package Three 102 CentraPAK for Business 103 1. Term Options Custom Line Telephone Service customers may select either a month–to-month option or a two (2) year term commitment period. The term commitment period becomes effective upon the installation date of the service. a customer’s system. Service Charges The Service Charge for Custom Line Telephone Service Network Access Line Connection and the Feature Change Charge will not apply to the initial installation of Custom Line Telephone Service lines when installed under a term commitment. 99 Offered where facilities are available. 100 See Calling Services, Section VI. 101 For rates see I.P.U.C. Price List No. 3 IntraLATA Toll Services, Section 1.3.5 Unlimited IntraLATA Toll Usage Plan for Business. 102 For rates see Section VI. Calling Services of this price list, subsection unlimited IntraLATA Toll Usage Plan for Business Feature Packages. 103 See Section VI. Of this price list for CentraPAK for Business rates. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VII Ziply Fiber Original Sheet 5 VII. CUSTOMER LINE TELEPHONE SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Adding Lines Under Term Option Additional Custom Line Telephone Service lines may be added to an existing system, up to a maximum of thirty (30), during the term commitment period. For customers subscribing to the two (2) year term commitment period, the term commitment with respect to any additional lines will be coterminous. Termination Liability There is no termination liability for customers who have elected the Custom Line Telephone Service month-to-month payment option. Transfer of Term Option With the permission of the Company, the obligation to pay the Custom Line Telephone Service charges for the remainder of the term commitment period may be assigned to another customer. Custom Line Telephone Service System Custom Line Telephone Service lines sharing a common intercom arrangement and a primary Directory listing will be considered Custom Line Telephone Service System. A system must have a minimum of two (2) lines and may not exceed a maximum of thirty (30) Custom Line Telephone Service lines. Custom Line Telephone Service is classified as a business service and is offered only as a complete service. The exchange access, intercommunication and services are not offered separately. Subscriber Line Charge An applicable inService lines. SLC rates are listed in the Company's FCC tariff. Incoming Toll Free Service Access Arrangement Incoming calls on Toll Free Service access lines can be terminated on a Custom Line Telephone Service System. Incoming calls terminated in this manner may be transferred to other lines of the same Custom Line Telephone Service System. Off-Premise Lines Custom Line Telephone Service lines may be provided at a separate customer premise. No mileage charges apply to lines of the same Custom Line Telephone Service system that are located at different premises but situated within the same wire center serving area. 104 See General Regulations, Section II., for Termination Liability. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VII Ziply Fiber Original Sheet 6 VII. CUSTOMER LINE TELEPHONE SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Optional Custom Line Telephone Services Optional services following. Only the Customized Multi-line Telephone Service available under Custom Line Telephone Service. Other Customized Multi-line Telephone Service are not available under the Custom Line Telephone Service. services that are identified elsewhere in the Local Exchange Price List are not offered. Feature Restriction Call Transfer, 3-Way Calling, Call Forwarding Busy Line, Call Forwarding Don’t Answer and Call generated, these charges are the responsibility of the Custom Line Telephone Service customer. Customer Satisfaction Guarantee When a customer subscribes to the month-to-month option or the twenty-four (24) month term commitment for Custom Line Telephone Service, he must request that the Company disconnect the service within thirty (30) calendar days of installation to be entitled to a full credit of any charges directly associated with the establishment of the service as well as the monthly charges billed for the service. In addition, customers who are not satisfied with their Custom Line Telephone Service within thirty (30) calendar days of installation, may have their previous Northwest Fiber service reinstalled, at no cost, in accordance with the following terms and conditions: Custom Line Telephone Service disconnected, will be converted by the Company to Business Lines or Trunks with no additional Service Charge. However, the lines cannot exceed the total disconnecting. charges will be applied as a credit to the customer’s bill. and not to the individual services offered with Custom Line Telephone Service. (CPE) used in conjunction with this service, nor does it apply to Time and Material charges incurred. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VII Ziply Fiber Original Sheet 7 VII. CUSTOMER LINE TELEPHONE SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS 1. Custom Line Telephone Service Basic Standard Services The services listed here are automatically included on every Custom Line Telephone Service line, and are the backbone of the Custom Line Telephone Service offering: a. Assume Dial “9” Allows the customer to place calls outside the group without having to dial the access code "9". The ability to place an established call on hold for an extended period of time by dialing a feature code (*01). This frees the line to place or receive another call. Only one call can be put on hold at a time per line. The ability The ability for a Custom Line Telephone Service line to transfer an established incoming call to another line. The "transfer to line" location may be inside or outside the group. Calls forwarded outside the area subject to local, Regional Toll Call Plan or long distance usage charges. Service customer. A temporary or soft hold activated by a hook-switch flash or link button that places an existing call in progress on hold and activates dial tone. The dial tone enables the user to make another call for private consultation or to activate a 3-way call. The ability of each member of the Custom Line Telephone Service group to receive calls from outside the group directly to their station. The ability of each member of the Custom Line Telephone Service group to place calls to locations outside the group without first having to dial a "9" access code or use an attendant. Allows the user to distinguish external calls Telephone Service group. A double ring will signify external calls and a single ring will identify calls from within the group. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VII Ziply Fiber Original Sheet 8 VII. CUSTOMER LINE TELEPHONE SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Allows the user to communicate between lines within the Custom Line Telephone Service group by dialing a two (2) digit code. The intercom codes are assigned by the Company at the time of the initial service order. Allows the user to add a third party. Calls from within the group or outside the group may be added to establish a 3-way conference arrangement. This service may generate local, Regional Toll Call Plan or long distance usage charges. If generated, these charges are the responsibility of the Custom Line Telephone Service customer. Custom Line Telephone Service Selectable Services The following services may be selected with no monthly recurring charge and placed on any Custom Line Telephone Service line. These services may also be available for application to Hunt Groups with no monthly recurring charge. a. Automatic Call Back (within system only) Allows the user who reaches a busy line within the Custom Line Telephone Service group to dial a code (*52), and be connected when both lines are idle. This feature is for use inside the Custom Line Telephone Service group only, and only one request at a time from a line is permitted. The request will remain active for a period of time up to thirty (30) minutes unless it is deactivated, by dialing a code (#52). A fixed feature, provisioned by the telephone company using data provided by the customer, to automatically route all incoming calls to another number (either inside or outside the group) when the called line is busy. Calls forwarded outside the Custom Line Telephone Service group are subject to local and/or long distance charges. A fixed feature, provisioned by the telephone company using data provided by the customer, to automatically route all incoming calls to another number (either inside or outside the group) when the called line is not answered in a predetermined number of rings/seconds. Calls forwarded outside the Custom Line Telephone Service group are subject to local and/or long distance charges. Allows the customer to route all incoming calls to a number of their choosing. The user also has the ability to modify the forward-to telephone number and turn the feature off and on as needed. Calls forwarded outside the Custom Line Telephone Service group are subject to local and/or long distance charges. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VII Ziply Fiber Original Sheet 9 VII. CUSTOMER LINE TELEPHONE SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS When a busy Custom Line Telephone Service line receives an incoming call, a tone announces the waiting call. The user has the option of answering or disregarding the incoming call. The user may terminate the Call Waiting feature by dialing the Cancel Call Waiting Code (*70). If the user does not wish to be interrupted by the call waiting tone, the Cancel Call Waiting code (*70) must be redialed prior to each call. Allows members of the Custom Line Telephone Service group to signal each other with a call waiting tone by dialing the code *54 upon reaching a busy signal. The called member, upon hearing the tone, may terminate or place on hold the call in progress, or disregard the call waiting tone. Allows a user to answer (pick-Telephone Service group by dialing a code (*18) plus the number of the ringing line. If more than one user attempts to pick-up the call, the first user will receive the call; others will receive a busy tone. Allows the user to answer (pick-up) a ringing line within the users Pick-Up Group by dialing a Call Pick-Up Code (*17). Allows the customer to increase accessibility by reducing busy signals for incoming callers. Hunting arrangements are predetermined upon initial order. Hunting for Custom Line Telephone Service customers will be provided in a Series or Multi-line arrangement only 105, and must be programmed by the Company from data provided by the customer. (1) Series Hunting – when a call attempts to terminate to a Custom Line Telephone Service line designated as next in the hunting series. When the last number in the series is busy, the caller receives a busy tone. Call Forwarding-override series hunting. at the first line assigned to the hunting group and ends at the last line. 105 No other type hunting sequence (Rotary, Directory Number, Pilot Number or Secretarial) is available to Custom Line Telephone Service customers. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VII Ziply Fiber Original Sheet 10 VII. CUSTOMER LINE TELEPHONE SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Allows the user to make calls to frequently dialed numbers by using an abbreviated code for each number. The short list consists of eight (8) numbers in all switch types except the 5ESS, which will only provide six (6). This is a customer programmable feature. The customer has the option of choosing the type of call restriction desired for each individual line. The customer request for each line must be identified on the service order so the line can be provisioned with the proper line class code, and call rejection services. Types of call restrictions are: (1) No Call Restrictions – Allows the user to make and receive calls without restrictions of any kind. Allows outgoing local calls, 800/866/877/888 calls, local Directory Assistance (DA) calls, repair calls, and 911 calls only. Allows all incoming calls with no restrictions. outgoing operator handled calls for class call screening (3rd number, collect, or credit card only), local calls (outside the group), 800/866/877/888 calling, local DA calls, repair calls, and 911 calls. Allows all incoming calls with no restrictions. outgoing operator handled calls for class call screening (3rd number, collect, or credit card only), 800/866/877/888 calling, local DA calls, repair calls, and 911 calls. Allows all incoming calls with no restrictions. Service group (toll or local, including 911). Allows all incoming calls with no restrictions. Service group (including 911). Only inside the group (intercom) calling is allowed. to the No Call Restriction class of service as required. may be added to the No Call Restriction class of service as required. 106 This service offering is limited to all existing subscribers at their existing locations as of July 20, 2014. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VII Ziply Fiber Original Sheet 11 VII. CUSTOMER LINE TELEPHONE SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS the No Call Restriction class of service as required. Custom Line Telephone Service Optional Services The optional services listed below may be added to any line or hunt group for additional charges. a. *69 Call Return This feature enables a customer to place a call to the telephone number associated with the most recent call received whether or not the call was answered or the number is known. The customer can dial a code to request that the network place the call. If the called line is not busy, the call is placed. If the called line is busy, a confirmation announcement is heard, the customer hangs up and a queuing process begins. For the next thirty (30) minutes both the calling and called lines are checked periodically for availability to complete the call. If during this queuing process the called line becomes idle, the customer is notified, via a distinctive ring, that the network is ready to place the call. When the customer picks up the telephone the call will automatically be placed. The activation code is *69. The user can press *89 to deactivate this feature. Custom Local Area Signaling Service features are applicable to calls placed to/from compatible central offices or within a compatible central office offering the service. These services are offered based on information stored within the switch or provided to the switch through call setup information. Note: The family of services to which *69 belong is typically referred to as “CLASS” services, but the name may vary between states, e.g., Phone Smart Service, Calling Services. Per activation customers are charged upon announcement of the telephone number associated with the last incoming call. The charge applies regardless of whether the customer attempts to return the call by dialing “1” and regardless of whether the announced number identifies the calling party or can be used to return the call automatically or by manual dial back. Allows the user to block up to twelve (12) customer-defined telephone numbers from terminating a call to the user’s line. Operator calls cannot be blocked. Once activated, any calls from these twelve (12) numbers will be routed to an intercept message. Allows the user to “park” a call on his number, and then retrieve the call from any other station in the group. Only one call can be parked at a time per line. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VII Ziply Fiber Original Sheet 12 VII. CUSTOMER LINE TELEPHONE SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS An enhanced call park feature that enables the user to “park” a call on any other number within the Custom Line Telephone Service group. The call can then be retrieved from the parked location. Only one call can be parked at a time per line. Allows the user to view the telephone number and listed name of the incoming call (typically by the second ring), subject to limitations such as those described below. Customer provided equipment is required. The name and telephone number of the caller may not be displayed for every incoming call. “Out of Area,” “Unavailable,” the calling party’s state name, or a similar message may appear for certain calls, including a.networks, b.) operator-assisted calls, calls from toll-free numbers and international calls, c.) when phone number or caller name information is not made available to Northwest Fiber, d.) for certain telephone numbers for which Northwest Fiber does not purchase Caller ID information, and e.) for other technical reasons. In addition, “Private,” “Anonymous” or a similar message may appear when the caller has blocked caller identification information. Allows the user to view the telephone number of the incoming call (typically by the second ring). Customer provided equipment is required. forwarded for non-blocked calls, subject to technical and other limitations incluavailability of the number of forwarding. Allows the user to trace the number of the last call received from within his defined calling area, and have the number automatically reported to the telephone company. Allows the user to dial a code (*40) to gain access to a busy line within the group, and establish a 3-Way call. The called number will receive a warning tone prior to the establishment of the 3-way conference call. Enables the user to redial the last called number by dialing a code (#77). 107 This feature is not available in the 5ESS. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VII Ziply Fiber Original Sheet 13 VII. CUSTOMER LINE TELEPHONE SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Allows the user to define and program up to twelve (12) numbers to be call forwarded. When any of the numbers on the user-defined list calls, the call will be forwarded to the number programmed to receive the call. Calls from all other numbers will be handled in the normal manner. Call Forwarding-All Calls will override this feature. Allows the user to define up to twelve numbers for special notification. A unique ring will notify the user of a call from any of the defined numbers. This feature is not available for hunt group Pilot numbers. Allows a customer to subscribe to unlimited intraLATA toll voice usage for a flat monthly rate within the customer’s intraLATA area. See I.U.P.C. Price List 3 IntraLATA Toll Services, Section 1 Unlimited IntraLATA Toll Usage Plan for Business. Allows a customer that is subscribed to Unlimited IntraLATA Toll Usage Plan for Business to choose Caller ID with Name and Voice Messaging 109. The customer may choose either or both features. If the customer selects Caller ID with Name and has Call Waiting, the customer can choose to have Call Waiting ID at the same rate. Allows a customer that is subscribed to Unlimited IntraLATA Toll Usage Plan for Business to choose Caller ID with Name and One Point Voice Messaging 110. The customer may choose either or both features. If the customer selects Caller ID with Name and has Call Waiting, the customer can choose to have Call Waiting ID at the same rate. Optional business flat-rated usage package with a Custom Line Telephone Service line, calling features and Voice Messaging109 offered for a one (1) year or three (3) year term commitment. 108 Call forwarded outside the Custom Line Telephone Service group are subject to local and/or long distance charges. 109 Voice Messaging is a non-regulated service. 110 One Point Voice Messaging is a non-regulated service. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VII Ziply Fiber Original Sheet 14 VII. CUSTOMER LINE TELEPHONE SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS 1. Custom Line Telephone Service Basic Service Basic Service, each line 111 Basic Community Plus Premium Continued on next page… 111 Basic Service line includes a Custom Line Telephone Service line (see Section III.) and basic services listed in this section. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VII Ziply Fiber Original Sheet 15 VII. CUSTOMER LINE TELEPHONE SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Continued from previous page… Basic Community Plus Premium Continued on next page… Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VII Ziply Fiber Original Sheet 16 VII. CUSTOMER LINE TELEPHONE SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Continued from previous page… Basic Community Plus Premium III. III. III. VII. VI. 112 Rates can be found in the Service Charges, Calling Services and Customized Multi-line Telephone Service sections of the Local Exchange Price List. 113 The nonrecurring charge for Custom Line Telephone Service Network Access Line connection and the Feature Change Charge will not apply to the initial installation of Custom Line Telephone Service when installed under a term commitment. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VII Ziply Fiber Original Sheet 17 VII. CUSTOMER LINE TELEPHONE SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Custom Line Telephone Service Selectable Services (See Feature Descriptions in this section) 114 Offered where facilities are available. 115 No call restrictions are required with Custom Line Telephone Service. Call Restrictions One through Eight are specific to Custom Line Telephone Service. 116 This service offering is limited ot all existing subscribers at their existing locations as of July 20, 2014. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VII Ziply Fiber Original Sheet 18 VII. CUSTOMER LINE TELEPHONE SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Custom Line Telephone Service Optional Services 117 (See Feature Descriptions in this section) MRC 118 Unlimited IntraLATA Toll Usage Plan for Business 119 Unlimited IntraLATA Toll Usage Plan for Business Feature Package Two 120 Unlimited IntraLATA Toll Usage Plan for Business Feature Package Three 120 CentraPAK for Business 121 See applicable charges as specified elsewhere in this Price List. Usage charges apply as specified elsewhere in this Price List. If a customer elects to change from a Business Line or another Customized Multi-line Telephone service to the Custom Line Telephone Service or from the Custom Line Telephone Service to another Customized Multi-line Telephone Service Charge applies, rather than a Line Connection charge. 117 Offered where facilities are available. 118 See Calling Services, Section VI.B.3. 119 For rates see I.P.U.C. Price List No. 3 IntraLATA Toll Service, Section I.C.5. Unlimited IntraLATA Toll Usage Plan for Business. 120 For rates see Section VI. Calling Services of this price list, subsection Unlimited IntraLATA Toll Usage Plan for Business Feature Packages. 121 See Section VI. of this price list for CentraPAK for Business rates. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VII Ziply Fiber Original Sheet 19 VII. CUSTOMER LINE TELEPHONE SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Services, if installed initially with the Custom Line Telephone Service system. When services are added or rearranged on an existing line subsequent to the installation of the Custom Line Telephone Service, the appropriate service charges, as specified elsewhere in this Price List will apply. Refer to the I.P.U.C. Price List No. 3 for rates and availability of IntraLATA Toll Discount Calling Plans. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VIII Ziply Fiber Original Sheet 1 VIII. 9-1-1 EMERGENCY TELEPHONE SERVICE ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS 9-1-1 is the three (3) digit telephone number designated throughout the United States as the emergency telephone number to be used by the public to obtain law enforcement, medical, fire, rescue, and other emergency services. to provide 9-1-1 Service, to be automatically connected to the appropriate Public Safety Answering Point (PSAP). A PSAP is the communications facility, designated for a specific territory, to which 9-1-1 calls are routed for response. The Service, may be provided from any one of the following three (3) categories: B9-1-1 (or Basic 9-1-1), C9-1-1 (or ANI-only 9-1-1), and E9-1-1 (or Enhanced 9-1-1). 9-1-1 Service is restricted to one-way incoming emergency service only. facilities to enable the customer's personnel to accept such calls on the customer's designated premises. the Central Office District boundary as identified by the Company. Where the Central Office District boundary and community boundary do not coincide, applicants for this service must, at their cost and expense, arrange to answer and process all 9-1-1 calls made within the boundary of the Central Office District(s). shall not be interpreted, construed, or regarded as being for the benefit of, or creating any Company obligation toward, or any right of action on behalf of any third person or other legal entity. by 9-1-1 Service will be provided for a period of time as negotiated between the Company and the customer; however, in no case shall these services be provided for more than one (1) year. number. Only one 9-1-1 Service will be provided within any government agency's locality. appropriate PSAP without a charge being assessed to the end user by the Company. display subscriber information associated with such numbers to emergency 9-1-1 responding personnel. The subscriber forfeits the privacy afforded by a non-listed or non-published service upon placing a 9-1-1 call. telephone number of a listed emergency number. A listing for the PSAP will also be provided under 9-1-1 at no additional charge. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VIII Ziply Fiber Original Sheet 2 VIII. 9-1-1 EMERGENCY TELEPHONE SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS subscribing to 9-1-1 Service. Tenant Service (STS), etc.) in an E9-1-1 service area should provide current lists of their subscriber's names, addresses, and telephone numbers in Company standard format to the customer for inclusion in the E9-1-1 database. formatting said lists. the purposes of answering and dispatching emergency calls. operator service provider, the Company cannot guarantee the completion of said call, the quality of the call, or any features that may otherwise be provided with 9-1-1 service. 1. Customer Obligation Application for 9-1-1 Service must be executed in writing by each customer and must be accompanied by satisfactory proof of authorization to provide 9-1-1 Service in the exchanges where service is requested. If application for service is made by an agent, the Company must be provided in writing with satisfactory proof of appointment of the agent by the customer. service area, or will undertake to transfer all 9-1-1 Service calls received to the governmental agency with responsibility for dispatching such services, to the extent that such services are reasonably available. and conditions by all participating agencies: - The applicant shall have the sole responsibility for determining which public safety agencies will participate in (jointly) subscribing to a 9-1-1 Service offering, and for the control and staffing of the PSAP. incoming calls in each PSAP's average busy hour so that no more than one (1) call out of one hundred (100) encounters a busy signal. The 9-1-1 Service network from each central office to the central office serving the primary PSAP must provide a minimum of a P.01 transmission grade of service or two (2) trunks, whichever is the higher standard. as follows: • At least one seven (7) or ten (10) digit non-emergency local exchange line with at least one listed directory number for administrative calls. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VIII Ziply Fiber Original Sheet 3 VIII. 9-1-1 EMERGENCY TELEPHONE SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS •transferring 9-1-1 calls to locations other than those connected to that PSAP by dedicated lines. •Emergency Response Agencies to reach the PSAP. This number must be in addition to those listed above. for the purpose of forwarding or transferring calls. The number of lines shall be no fewer than the number required to provide a P.01 transmission grade of service during that secondary PSAP's average busy hour. customer must make arrangements to handle all calls received on its 9-1-1 service lines that originate from all points served by central offices within the 9-1-1 service area whether or not the calling telephone is situated on property within the geographical boundaries of the customer's public safety jurisdiction. telephone numbers of telephone subscribers, regardless of whether or not this information is published in directories, or listed in directory assistance offices, is Company proprietary information. The customer agrees to use such information only for the purpose of responding to 9-1-1 calls at the time such calls are placed. Any connecting company or agency or the customer of any connecting company or agency purchasing Company informaproprietary nature of Company-provided information, including but not limited to: - Maintenance of a log which will record all 9-1-1 calls placed to a customer and all manual queries for ALI. The Compasupervising officers to detect any unauthorized retrieval of information from the 9-1-1 system database. implement corrective action to prevent any further unauthorized retrieval. shall be provided with passwords or other safety or security mechanisms to guarantee the system may not be accessed by unauthorized personnel. within a PSAP's office operations to prevent unauthorized personnel from accessing confidential information. claims for injury or damage of any nature by any person arising out of or relating to the customer's unauthorized use of Company-provided subscriber information. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VIII Ziply Fiber Original Sheet 4 VIII. 9-1-1 EMERGENCY TELEPHONE SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS must be compatible with the interface standards of the Company and provide sufficient capacity to terminate Company provided facilities. Any terminal equipment used in connection with 9-1-1 Service shall be configured to restrict the customer from removing and/or changing the data provided by the Company. Liability The Company’s entire liability to the customer or any person for interruption or failure of 9-1-1 service shall be limited by the terms set forth in this Section, the General Regulations Section of this Price List, and in any sections of other Price Lists which apply to the provision of 9-1-1 service by the Company. This 9-1-1 service is offered solely to assist the customer in providing 9-1-1 emergency service in conjunction with applicable fire, police, and other public safety agencies. By providing this service to the customer, the Company does not create any relationship or obligation, direct or indirect, to any third party other than the customer. person, corporation, or other entity for any loss or damage caused by any Company act or omission in the design, development, installation, maintenance, or provision of 9-1-1 service other than an act or omission constituting gross negligence or wanton or willful misconduct. However, in no event shall the Company's liability to any person, corporation, or other entity for any loss or damage exceed an amount equal to the prorated allowance of the Price List rate for the service or facilities provided to the customer for the-ticustomer to the Company. No allowance shall be made if the interruption is due to the negligence or willful act of the customer. which may be asserted by any person, business, governmental agency, or other entity against the Company as a result of any act or omission of the Company or customer or any of their employees, misconduct in connection with developing, adopting, implementing, maintaining, or operating the 9-1- 1 system or for releasing subscriber information, including non-published or unlisted information in connection with the provision of the 9-1-1 service. associated with the provision of the 9-1-1 service when any 9-1-1 call originates from a system or line which makes the provision of specific location information impossible to provide for technical reasons. These technical reasons can include, but are not limited to, technical inability to provide subscriber information associated with multi-party lines, or private telecommunications services, such as PBXs or shared tenant services or calls originating over Customized Multi-line Telephone Service lines. Company by a customer. At the rates set forth herein, the Company will integrate any records provided to it by the customer in a Company-standard format for inclusion in a 9-1-1 database. However, by doing so, the Company makes no representation or warranty regarding the accuracy of the data provided to it by a customer and shall not be liable or responsible for any indirect, incidental, or consequential damages associated with the provision of this data by the customer, which may be asserted by any person, business, government agency, or other entity against the Company. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VIII Ziply Fiber Original Sheet 5 VIII. 9-1-1 EMERGENCY TELEPHONE SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS associated with the provision of 9-1-1 service when there is a failure of or interruption in 9-1-1 service due to the attachment of any equipment by a customer to Company facilities. The customer may, with the prior written consent of the Company, which consent shall not be reasonably withheld, attach features, devices, or equipment or other vendors to the equipment or network facilities provided by the Company. Said attachments, devices, or equipment must meet all applicable federal and state registration or certification standards. The Company reserves the right to refuse attachments if the Company determines that said attachments will degrade the 9-1-1 system ordered by the customer, Company facilities, or otherwise affect its telephone operations. in the good faith release of information not in the public record, including nonpublished or nonlisted subscriber information to emergency service providers responding to calls placed to a 9-1-1 service or host providers using such information to provide a 9-1-1 service. to provide, 9-1-1 Service to any subscriber to a non-regulated telephone service (e.g., shared tenant service). It is the obligation of the customer to answer, respond to, transfer, terminate, dispatch, or arrange to dispatch emergency services, or otherwise handle all 9-1-1 telephone calls that originate from telephones within the customer's service area. Neither the customer nor the Company shall have any responsibility for 9-1-1 calls that carry foreign dial tone, whether they originate within or outside of the customer's service area, or for calls originating from mobile/cellular telephones. in transmission or service caused or contributed to by the negligence or willful act of any person other than the Company, or arising from the use of customer provided facilities or equipment. 1. B9-1-1 (or Basic 9-1-1) Service B9-1-1 (or Basic 9-1-1) Service automatically routes 9-1-1 calls to a PSAP but provides no information about the location or telephone number of the caller. codes to a single PSAP which is prepared to receive those calls via a 9-1-1 Service line. the PSAP is provided over dedicated facilities. a. 9-1-1 Central Office Enabling Enables the central office to recognize 9-1-1 as a valid number and connect a 9-1-1 call to a 9-1-1 Service Line or dedicated 9-1-1 trunk. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VIII Ziply Fiber Original Sheet 6 VIII. 9-1-1 EMERGENCY TELEPHONE SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS A dedicated access line connecting the PSAP and its serving central office. A dedicated facility between central offices (intra- or interexchange). The Interoffice Trunking Charges apply to each trunk ordered. A minimum of two (2) trunks is required on each interoffice route. - Milage – Applicable to each trunk on a per airline mile basis. - Trunk Termination – Applicable to each end of each trunk terminated. ANI-Only 9-1-1 Service (C9-1-1) C9-1-1 (or ANI-only 9-1-1) Service automatically routes 9-1-1 calls to a PSAP and provides the calling answers the call. C9-1-1 Service is comprised of B9-1-1 Service plus ANI spill. a. 9-1-1 Central Office Enabling Enables the central office to recognize 9-1-1 as a valid number and to connect such calls to a 9- 1-1 Service Line or dedicated 9-1-1 trunk. Also enables the central office to generate ANI for the caller’s telephone number and provide it to the 9-1-1 Service Line or dedicated 9-1-1 trunk. Same as B9-1-1 Service. (1) Mileage – Same as B9-1-1 Service (2) Trunk Termination – Same as B9-1-1 Service. ANI Spill may not be provided from multi-party end users. For calls placed to a PSAP from off-premises stations and stations behind business systems, where ANI Spill is provided, it will provide the identity of the primary telephone service billing or lead number. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VIII Ziply Fiber Original Sheet 7 VIII. 9-1-1 EMERGENCY TELEPHONE SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Optional C91-1- Service Automatic Location Identification (ALI) Database: An E9-1-1 Emergency Service Numbers (ESNs), and is periodically updated by the Company. database charge is applicable to each database and a per-record charge is applicable to all records in each database. When the Company is not responsible for the system's ALI database, a per record charge will apply to all Company records provided to the ALI database manager. The customer is responsible for the following: - Providing a correct set of addresses and ranges, known as a Master Street Address Guide (MSAG), with ESNs assigned to each address. participating telecommunication service subscriber addresses and be based upon Company standards. Enhanced 9-1-1 (E9-1-1) E9-1-1 (or Enhanced 9-1-1) Service automatically routes 9-1-1 calls to a PSAP and provides the calling telephone number and address, and may also provide the name of the telephone access line subscriber and the names of the Emergency Response Agencies with responsibility for the caller's location. Enhanced 9-1-1 Service Features a. Selective Routing This service provides for the routing of 9-1-predetermined routing information associated with the 9-1-1 caller’s number identification. The service provides two (2) Selective Routers interconnected to each PSAP(s). Both Selective Routers are also interconnected to permit call routing to interflow between Selective Routers. This service arrangement enables calls to switch to either Selective Router if there are no circuits available to the target PSAP at the Primary Selective Router. Additionally, circuits from both Selective Routers to PSAPs based on Customer designated circuit quantities. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VIII Ziply Fiber Original Sheet 8 VIII. 9-1-1 EMERGENCY TELEPHONE SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS (1) Wireline Selective Routing All participating Local Exchange Carrier Central Offices within an E9-1-connected to both Selective Routers via dedicated circuits. The Number Identification along with the voice connection is sent by the Servicing Central Office of the 9-1-1 caller to the Company Selective Router(s). The Selective Router(s) use the number identification to determine routing and sends both the number and voice call to the appropriate PSAP. This service includes all dedicated circuits needed to connect all Company Central Offices Local Exchangservice. Exchange Switching Systems to Selective Routers. (2) Alternate Routing Automatically routes 9-1-1 calls to a predetermined alternate PSAP if all facilities connecting the Selective Routers to the primary PSAP are busy or not available. If the alternate PSAP is connected to the Selective Router(s) via dedicated circuits the number identification will also be forwarded. Additionally, the alternate location may receive rerouted calls via the public switched network under this routing arrangement however number identification will not be provided. This service enables a person(s), having an authorized identification code and password, to individually activate alternate routing in each Selective Router. This feature automatically routes 9-1-1 calls to a predestinated PSAP when the Selective Router processes a 9-1-1 call that has an incomplete or missing telephone number or ESRD. Each incoming facility group is assigned to a designated default PSAP. This feature enables a PSAP to transfer an incoming 9-1-1 call to any emergency agency (e.g. police, fire, ambulance) by dialing the telephone number of the agency or a pre-established two (2) digit speed calling code. This feature enables a PSAP to transfer incoming 9-1-1 calls to a standard combination of emergency agencies (e.g. police, fire, ambulance). Only one combination, per PSAP, is available with this feature. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VIII Ziply Fiber Original Sheet 9 VIII. 9-1-1 EMERGENCY TELEPHONE SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS This feature enables a PSAP to transfer incoming 9-1-combination of emergency agencies (e.g. police, fire, ambulance) responsible for providing emergency service to the specific location of the 9-1-1 caller. Each 9-1-1 Service area is defined by an "Emergency Service Number" (ESN). ESNs will be provided by the Company. A Database Administration System capable of receiving subscriber information from Exchange Carriers and Private Branch Exchange (PBX) Owners. validates subscriber address to match the Master Street Address Guide (MSAG); assigns Emer-gency Service Number (ESNs) to telephone numbers and ESRDs; provides addition, deletion, and change updates of subscriber names, telephone numbers, addresses to the Centralized ALI Storage/Processing System; provides addition, deletion and change updaassociated with telephone numbers and ESRDs in the Selective Router(s). The C-ALI system stores subscriber information associated with the E911 service area. It is used by the PSAPs to retrieve location data of a 9-1-1 caller. This service is provided via a network based system consisting of two (2) component responding to the PSAP, the other providing redundant capabilities. This Service includes the connections between the C-ALI Storage/Processing components to all Primary PSAP(s). This Service provides location information for both wireline callers as follows: Wireline - Upon receipt of an ALI query, the system will respond with the subscriber’s name, street address and community associated with the telephone number. A package of additional central office features is available where operating conditions permit: 1. Forced Disconnect Enables the PSAP attendant to release a connection on a 9-1-1 call even if the calling party remains off-hook. Called Party Hold Enables the PSAP attendant to hold a 9-1-1 connection even if the calling party hangs up. Emergency Ringback Allows a PSAP attendant to ring back the caller's line. to the PSAP and when the PSAP CPE has the appropriate signaling capability. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VIII Ziply Fiber Original Sheet 10 VIII. 9-1-1 EMERGENCY TELEPHONE SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS 1. Basic (B) & ANI Only (C) 9-1-1 Monthly Rate Nonrecurring Charge 9-1-1 Central office Enabling - per central office $63.63 $1,031.69 9-1-1 Service Line 22.10 203.24 Interoffice Trunking (intra- and interexchange) Mileage - per airline mile each trunk Two-wire Special Transport 122 Plus Trunk Termination - per termination each trunk (2 per trunk) 16.10 173.24 Additional 9-1-1 Features, as described in this section, are available with B & C9-1-1 Service where conditions permit. will 123 122 See the Company’s Facilities for Intrastate Access Price List No. 2, Sec. 5.7.2(B). 123 Includes non-regulated telephone company records provided in Company standard format. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section VIII Ziply Fiber Original Sheet 11 VIII. 9-1-1 EMERGENCY TELEPHONE SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Enhanced 9-1-1 Service 124, 125 billed according to rates applicable in other Sections of this Price List from the Central Office affecting service address and ALI database records (e.g., street name and number changes, rearrangements, etc.,) other than those processed in normal daily updates will be based upon the actual costs for such changes and rearrangements. In such cases, a valid comparative listing 124 Wireline billing is based on the number of Northwest Fiber and Non Northwest Fiber e-Records in service within the geographical boundaries of the Customer’s jurisdiction. 125 Record counts will be adjusted annually for purposes of updating Customer billing. A minimum of 1,000 will be billed (rounding below 500 downward, 500+ upward). 126 The Customer must subscribe to sufficient facilities to obtain a minimum of a P.01 grade of service. 127 Fully equipped for both Selective Router. 128 The Required when subscribing to Selective Routing and/or Centralized Automatic Location Identification Storage & Retrieval Service. 129 Includes Network Termination Equipment located on/at Customer Premises. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section IX Ziply Fiber Original Sheet 1 IX. SWITCHED DATA SERVICE ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Switched Data service is a network service that provides the capability for switched digital end-to-end data transport. except when conditions specified in B. are applicable. 1. Switched Data Individual Line Loop Extension An extended loop capability that transports Switched Data usage between the customer premises and the local serving central office. Each Switched Data Individual Line Loop Extension provides one channel which supports data transmission only. Each channel can transmit up to 56,000 bits per second, or up to 64,000 bits per second depending on technology. 2. Switched Data Channel Access A 1.544 Megabit customer premises and the local serving central office on a channelized basis. Switched Data Cannel Access provides twenty-four (24) digital channels that supports data transmission only. On a per channel basis, the customer can transmit data up to 56,000 bits per second. The minimum billing period for which service is provided is one (1) month. (FIA), Section XII., of the Company's Interstate Access Tariff will apply to Switched Data service. For each Switched Data Channel Access, the End User FIA charge will apply twice. For each Switched Data Individual Line Loop Extension, the End User FIA charge will apply twice. Interstate Access Tariff will apply to Switched Data service. IV.of this Price List. - A customer’s local serving central office is capable of providing Switched Data. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section IX Ziply Fiber Original Sheet 2 IX. SWITCHED DATA SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS determine the nearest designated central office capable of providing Switched Data service. Interoffice digital data service (DDS) mileage will apply from the non-capable central office to the central office capable of providing Switched Data at the rates shown in the appropriate Price List 130. In this situation, the dialing plan associated with the central office that will be providing the Switched Data service to the customer will be utilized. - A customer’s local serving central office is capable of providing Switched Data. determine the nearest central office capable of proving Switched Data. Interoffice digital high capacity mileage (1.544) will apply from the non-capable central office to the central office capable of providing Switched Data at the mileage rate shown in the appropriate Price List 131. In this situation, the customer will utilize the dialing plan associated with the central office that delivers the digital dial tone. telephone network using the standard seven (7) through ten (10) digit methods. plant facilities. the Company's equipment and facilities. 1. Standard Features a. Data Line Security This feature prevents a call from being interrupted by override tones, such as a call waiting tone, or other tests that would interrupt the flow of data. This feature assistance of an attendant, by dialing a two (2) through seven (7) digit number. This feature is applicable to Customized Multi-line Telephone Service customer groups only and is restricted to the serving wire center only. 130 Use Digital Data Service interoffice milage in the Company’s Access Price List, Section IV.G.10.a. 131 Use High Capacity 1.544 Megabit (DS-1) mileage in the Company’s Access Price List, Section IV.G.7.a. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section IX Ziply Fiber Original Sheet 3 IX. SWITCHED DATA SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS This feature allows the user to place local and long distance calls without the assistance of an attendant by using the standard seven (7) through ten (10) digit dialing methods. Optional Features a. Data Direct Connect This feature provides an automatic connection between a Switched Data calling line that goes off-hook and a predetermined location. This feature, restricted to Customized Multi-line Telephone Service lines, provides partitioning of Switched Data lines into groups where calls within such a group are allowed, but calls between such groups are denied. Optional Feature Packages The following feature packages are available for use with Switched Data service: Feature Package Data 1000 includes: a. Data Toll Restriction This feature will restrict toll calls from being placed over Switched Data lines. This feature assigns a pilot telephone number to the hunt group. Hunting is sequential, i.e., starting at the first line assigned to the pilot telephone number and ending at the last line. 1. Bit A binary digit. The smallest unit of information in the binary system of notation. Bits Per Second The number of bits transmitted per second. information. Digital Information which is expressed in discrete or non-continuous form. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section IX Ziply Fiber Original Sheet 4 IX. SWITCHED DATA SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Hunting A search through a group of telephone numbers until an idle number is found or the last number of the group is reached. Switched Data service is comprised of the following rate elements: - Switched Data Customer Line - Service Charges - Optional Features - Software Reconfiguration Charge - Network Usage Charge Switched Data service (Touch-Tone, Custom Calling Service features, Customized Multi-line Telephone Service features, etc.) are in addition to the monthly rates for Switched Data service. customer’s premises when provided by the Company, is available at the rates specified in F.. Both the Customer Premises channelization charge, per channel and the Customer Premises Termination charge, per access arrangement (24 channels), will apply. require Central Office Located lines for outbound data traffic. However, the customer may choose to purchase additional Central Office Located lines to support all terminating traffic that may be increase by Switched Data. The customer has the option of placing the Switched Data lines in a Switched Data-only Customized Multi-line Telephone Service business group which will not require Central Office Located lines for either outbound or terminating data traffic. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section IX Ziply Fiber Original Sheet 5 IX. SWITCHED DATA SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS 132 Continued on next page… 132 In addition to applicable Service Charges in Section III. of this Price List. 133 Use Digital Data Service interoffice and/or interexchange mileage charges in the Company’s Intrastate Access Price List. 134 In addition to the Federal Subscriber Line Charge, as set forth in the Company’s FCC tariff. 135 The Special Access Line Rate, as set forth in the Company’s Intrastate Access Price List will apply. 136 In addition to the Federal Subscriber Line Charge, as set forth in the Company’s Interstate Access tariff. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section IX Ziply Fiber Original Sheet 6 IX. SWITCHED DATA SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Continued from previous page… 137 Switched Data Network Usage will terminates within the local calling area only. For Switched Data calls terminating outside the local calling area, the applicable toll charges will apply. changes to Optional Features (e.g., changing Data Direct Connection Destination, etc.) or changes to Feature Packages (e.g., add, delete or change features). The Service Charges in Section III. are also applicable. 137 In addition to applicable Service Charges in Section III. of this Price List. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section X Ziply Fiber Original Sheet 1 X. INTEGRATED SERVICES DIGITAL NETWORK ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS 1. General Services offered equipped with digital facilities. The availability of services and ability to provide services may vary among serving central offices. Digital (ISDN) Single Line services will be provided where central office capabilities and conditions permit. Price List must conform with the technical specifications of the Company. while remaining consistent with the Federal Communications Commission's Rules and Regulations. If changes cause a customer's equipment or Flexible Telephone System to become incompatible effective, the Company shall not be responsible. permitted. discontinuation of service and an establishment of service and will cause a temporary interruption of service. However, all applicable installation and service charges and all charges applicable to the establishment of Digital (ISDN) Single Line services apply. at the charges stated elsewhere in this Price List. Description Digital (ISDN) Single Line Service is a local exchange telecommunications service available only to customers served from suitably equipped central offices where operating conditions permit. It is a central office based service arrangement, which consists of host central office interface equipment and software located on Company premises. Digital (ISDN) Single Line Service is a set of standards, which will enable end-to-end digital transmission, access integration, and established standardization of points of interconnection over a single access line. signal processing techniques. Access integration refers to utilizing a single ISDN link, thereby, an end-user over a single line can access a wide variety of user information services, such as voice and circuit switched data. This service provides local exchange access, interexchange access, and features. office and permits access to the exchange network. Only one (1) Digital (ISDN) Single Line access element is required for each digital local loop. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section X Ziply Fiber Original Sheet 2 X. DIGITAL (ISDN) SINGLE LINE SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS - Local Loop B-Voice/CSD, per line Measured service (Res or Bus) 25 hours block of time (Res only) 50 hours block of time (Res or Bus) Flat rate (Res only) 100 hour block of time (Bus only) Measured for Circuit Switched Data Calls. Channel and D-Channel configuration. traffic to two (2) B-Channels of a digital local line. The CSD mode operates at a maximum speed of 64 kbps (Switched 64 kbps) but may be used at a speed of 56 kbps (Switched 56 kbps). at either 64 kbps or 56 kbps. (Some interexchange carriers do not offer transmission at 64 kbps). Conditions Digital (ISDN) Single Line Service is available where centrconditions permit. Digital (ISDN) Single Line Service and its associated facilities, including (without limitation) the failure of any person to pay the customer's billing for any reason whatsoever, including (without limitation) denied toll calls and toll fraud. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section X Ziply Fiber Original Sheet 3 X. DIGITAL (ISDN) SINGLE LINE SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS the service is established. the system is placed in service. equipment selected by the Company. When sprovided at the request of the customer, special assembly rates and charges may be applied in addition to those shown herein. are subject to rates, rules, and conditions as set forth in the appropriate Price Lists. System features. VI.of this Price List. a. Additional Telephone Numbers Up to two (2) primary telephone numbers are provided with each activated Digital (ISDN) Single Line one for each of two (2) channels. If an additional telephone number is required an additional number charge applies for each additional number. The additional telephone navailable at the rate shown in this section. Additional telephone numbers may be published in the directory at the additional listing rates as found in Section IV. of this Price List. Digital (ISDN) Single Line Access provides support for connecting from one (1) to eight (8) terminals belonging to the same customer on an individual digital local line. loop can access the D-Channel only. Single line. Digital (ISDN) Single Line Individual Line Loop Extension provides a physical extension of the Digital (ISDN) Single Line loop from approximately 18,000 feet to approximately 36,000 feet (Distances are for planning purposes; actual distances are dependent on decibel (dB) loss and not just physical loop length.) This physical extension is accomplished by means of a central office installed power module and an outside plant installed regenerator or U-Repeater. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section X Ziply Fiber Original Sheet 4 X. DIGITAL (ISDN) SINGLE LINE SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS installation information indicates that up to a 34dB loss at 40kHz in either direction of the field repeater is acceptable. The Company’s engineering practice identifies a maximum loss for the Digital (ISDN) Single Line Service loop as 38dB at 40kHz. If the service distance exceeds the 38dB for standard installation, a U-Repeater may be mounted within the stated range of 34dB, thereby extending the service length another 34dB from the U-Repeater installation point. Only one (1) U-Repeater and associated power module can be used per Digital (ISDN) Single Line. module is required. The customer will not be charged the Digital (ISDN) Single Line Individual Line Loop Extension rate unless the equipment is actually used. The charge will not be invoked based on the cable footage. The power module is designed for use only with the U-Repeater and the repeater can only be used with the power module. The appropriate Individual Line Loop Extension rate will apply in addition to rates for Digital (ISDN) Single Line Service. associated with the same digital local loop. If ISDN is not available from a customer's normal serving central office, the company may choose to provide service from the nearest ISDN-capable office. If ISDN is available from a customer's normal serving central office, the customer must accept service from that office and ISDN Foreign Central Office/Foreign Exchange is not available to the customer. capable central office. In this instance, if the customer is served from a central office/exchange which has the same local calling scope as his normal Foreign Central Office/Foreign Exchange charges will apply. serving central office/exchange, Foreign Central Office/Foreign Exchange charges as specified in Section V. of this Price List will apply. customer will accept a number change to a number associated with the ISDN serving central office. The customer will be subject to calling areas associated with the normal serving central office, as specified in Section III. of this Price List. the service is available from their office, but continues to utilize service from an alternate serving central office, Foreign Central Office/Foreign Exchange charges will apply. forth above. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section X Ziply Fiber Original Sheet 5 X. DIGITAL (ISDN) SINGLE LINE SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Subsequent line additions will be rated under a new term commitment or an addendum to an existing term commitment based upon the remaining period of the initial term. In the event Digital (ISDN) Single Line Service is terminated by the customer prior to completion of the initial term period, Termination Liability charges, as outlined in General Regulations, Section 3, will apply. Definitions a. B-Channel (Bearer Channel) A channel used to carry digitized voice and data information at a speed of 64 kbps. The capability to transport 64 kbps over a channel with no constraint on the quantity or on the sequence of bits. The electrical path provided by the Company between two (2) or more terminating points for the transmission of information or intelligence. A communications path that operates at 16 kbps in support of network control signals. Single Line Service is based on industry Standard Integrated Services Digital Network (ISDN) Basic Rate Interface (BRI) technology where one line includes two (2) 64 kilobits (kbps) per second B-Channels and one (1) D-Channel. A set of standards which enable end-to-established standardization of points of interconnection over a single access line. End-to-end digital transmission eliminates the necessity for voice-band modems that use analog processing techniques. Access integration refers to utilizing a single ISDN line, whereby an end user over one line can access a wide variety of user information services such as voice and circuit switched data. The central office termination of a BRI Line arranged for access to the public switched network. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section X Ziply Fiber Original Sheet 6 X. DIGITAL (ISDN) SINGLE LINE SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Kilobits Per Second. Megabits per Second. A member of a business system. Multibutton Key Set. Service Descriptions and Features a. Feature Matrices The following feature matrices indicate the availability of each feature with Digital (ISDN) Single Line Service. (1) Basic Operating Features Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section X Ziply Fiber Original Sheet 7 X. DIGITAL (ISDN) SINGLE LINE SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS (1) Circuit Switched Data (CSD) 1000 Package Data Call Forward Data Multi-Line Hunt Group Data Speed Call-Short List Data Toll Restriction Data 1000 Package plus: Data Circular Hunting Data Speed Call-Long List (a) Data Call Forward allows a customer to forward incoming calls to another telephone number. calls to a pilot number. A short list allows storing up to eight (8) numbers. Includes CSD 1000 Package Plus: (a) Data Circular Hunting searches for a vacant line in a hunt group for calls to a pilot number. The hunting starts from the idle line found by the previous hunt. long list allows storing up to thirty numbers. Data Direct Connect provides an automatic connection between a calling line that goes off hook and a predetermined telephone number. Block of Time Flat-rated usage for a predefined number of hours (25, 50 or 100). May be chosen by the customer as an alternative to flat rate or measured service (including measured circuit switched data calls). All voice and circuit switched data calls apply toward the block of time. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section X Ziply Fiber Original Sheet 8 X. DIGITAL (ISDN) SINGLE LINE SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Multibutton Key Set (MBKS) Basic Service a. Voice Packages Features ISDN SL MBKS Feature Set: Analog Shared Directory Number Call Alternation Call Forwarding Conference Calling Drop Feature Function Buttons Feature Inspect Hold Key System Coverage for Analog Lines Multiple Directory Number Buttons Shared Call Appearance of Directory Number Speed Dialing Time and Date Display commonly used in DMS-100 switch terminology. (1) Analog Shared Directory Number (DN) allows an analog user to share an MBKS DN with ISDN MBKS users. The analog user can originate, receive, or bridge onto a call on the shared MBKS DN. If an MBKS DN is shared by an analog user and if there are multiple appearances of that shared DN on the ISDN MBKS terminals, the analog user can be associated with any one call appearance of that shared MBKS DN, with the default being the first call appearance. alternately between the two (2) parties. calls to a predetermined number. Includes all calls or any calls reaching a busy or no answer conditions (Fixed Forwarding is established and changed by the Telephone Company, whereas variable forwarding is established and changed by the station user). individual Digital ISDN-SL users and outside users. Three (3) or more parties can be connected depending on the system. if only two (2) parties are conferenced. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section X Ziply Fiber Original Sheet 9 X. DIGITAL (ISDN) SINGLE LINE SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS method of determining the features and call appearances that are assigned to the buttons on a terminal. Inspecting a button is a two-step procedure: a.) The Inspect Feature button is depressed, and b.) The feature or call appearance button to be inspected is pressed. The feature assigned or, for call appearances, call related information is displayed. MBKS set with the call appearance for call on hold can pick up the call by pressing the call appearance button. ISDN station set. MBKS set. Indicator lights show the status of the DN (idle, call on hold, call in progress, etc.) DNs. Originating and terminating events on one station set affect all stations sharing that DN. The shared DNs can have multiple call appearances, multiple calls can exist on one DN, and more than one (1) station sharing the DN can have a call active on that shared DN. fewer digits than normally required. This is abbreviated codes to frequently called numbers. One (1) and two (2) digit speed dialing lists are available. The Speed Dialing Feature is available to individual lines and members (some or all) of a multi-line hunt group. Speed Dialing lists assigned to individual lines can be shared by other lines at the customer's request. users. The 5ESS Switch provides the time and date to the ISDN station set. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section X Ziply Fiber Original Sheet 10 X. DIGITAL (ISDN) SINGLE LINE SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Rates – Residence/Business Continued on next page… 138 Pick up local Residence or Business Basic Calling Service rate. 139 Applicable Service Charges are found in Section III. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section X Ziply Fiber Original Sheet 11 X. DIGITAL (ISDN) SINGLE LINE SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Continued from previous page… Continued on next page… 140 Use Basic Calling Service Residence one-Party or Business One-Party with all usage options. 141 All local voice and circuit switched data calls (combined channel usage) apply toward the block of time. Overtime for all local voice and circuit switched data calls occurring beyond the subscribed block of time will be billed at a rate of five (5) cents per minute. 142 Application of toll charges apply in addition, as required, to block of time and flat rate. 143 Residential customers may subscribe to the flat rate option, the twenty-five (25) hour block of time, or the fifty (50) hour block of time or the Measured option on a per line basis. 144 Business customers may subscribe to the Measured option, the fifty (50) hour block f time or the one hundred (100) hour block of time on a per line basis. 145 The Local Measured Usage Rates as specified in Section III. of this Price List will apply. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section X Ziply Fiber Original Sheet 12 X. DIGITAL (ISDN) SINGLE LINE SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Continued from previous page… 146 146 Rate applicable for month-to-month, 12 month, and 36 month term agreements. 147 In addition to other applicable Foreign Exchange rates. 148 Applies to changes to existing services per service order done on the same day. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section X Ziply Fiber Original Sheet 13 X. DIGITAL (ISDN) SINGLE LINE SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS 1. Description Integrated Services Digital Network (ISDN) - Primary Rate Interface (PRI) is a central office based service arrangement that is an alternative for individual access services, such as Direct Inward Dialing (DID), Direct Outward Dialing (DOD), 800 (series) Services, Wide Area Telecommunications Services, and local business trunks. ISDN architecture of twenty-three (23) "B" channels and one (1) "D" channel or twenty-four (24) "B" channels to provide the customer with the capabilities of simultaneous access, transmission and switching of voice, data and imaging services via channelized transport. voice or data up to 64 Kbps over any "B" channel. One "D" channel can control up to twenty (20) PRI Accesses. When the service is configured in that manner, a single "D" channel in one ISDN-PRI Access handles all signaling and control functions of the other PRI Accesses in the arrangement, which allows remaining PRI Accesses to consist of twenty-four (24) "B" channels each. as described in this Price List. The ISDN PRI Access customers can choose to add the Community Plus Calling Plan as described in this Price List at rates for the Central Office Located Trunk. This calling plan can be purchased instead of the Voice Channel Activation, Flat rate. and Channel Activations (except Tie Channels). The local calling scope of ISDN PRI channels in the Term & Volume Plans is that of the Community Plus Calling Plan as described in this Price List. The PRI Access Term & Volume Packages without the DS1Switched Facility includes the same items except the DS1 Switched Facility. The packages are offered with two (2) options: 1.) Community Plus Voice with flat rate data or 2.) measured voice and measured data. Tie Channels are in addition to the regular channels. Conditions ISDN-PRI facilities to provide ISDN-PRI service. Feature availability and service capabilities are dependent on the facilities and the digital technology providing the service. features not supported in the NI-2 specification may be supported as an exception and priced on an individual case basis. Custom ISDN features based in specific switch types may be provided on individual case basis. service and the customers serving wire center is ISDN-PRI capable. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section X Ziply Fiber Original Sheet 14 X. DIGITAL (ISDN) SINGLE LINE SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS from an alternative central office is necessary because the customer's normal serving wire center is not suitably equipped, such service may be provided; however the customer will be provided with the dialing plan associated with the alternative central office. The Local PRI Access, Channel Activations and PRI Facility rates and charges will apply in addition to the Special Transport Terminations (two (2) apply) and Special Transport Mileage rates when the service is provided from an alternative central office within the local calling scope of the customer's normal central office. Termination and Special Transport (mileage) charges are not applicable. A Remote Switching Cluster exists when the remote switch is dependent on the host switch for its software processing. A remote switch can process only intra-office calls with the host switch. Customers served from a Remote Switching Cluster may subscribe to ISDN-PRI from the host switch at no additional charge, provided the customer's local calling area and telephone numbers are those provided from the remote switch. to under separate sections of this Price List. Each ISDN-telephone number. Additional numbers may be purchased at the rates specified for Direct Inward Dialing (DID) service. term period, shall pay an early termination liability charge as outlined in General Regulations, Section II.. Termination Liability does not apply to optional features. The termination liability charge will not apply when a customer converts from PRI Access and Facility to a PRI Access only when the PRI is connecting to an alternate high capacity facility. rate specified in the customer's original term commitment. facilities (i.e., Digital Channel Service), the nonrecurring charge associated with the ISDN-PRI facilities (DS1 facilities) will be waived for the same quantity replaced by the ISDN-PRI facilities to which the customer currently subscribes. The nonrecurring charges associated with the ISDN-portion of the new service applies in all instances. after the initial installation. The SAC is applicable per occurrence and not based on the number of trunks. termination liability charges provided the value of the new contract is equal to or greater than the remaining value of the existing contract plan. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section X Ziply Fiber Original Sheet 15 X. DIGITAL (ISDN) SINGLE LINE SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS count towards the volume contract threshold. Volume contract customers may change the number of PRIs during the volume term period. In the event customers under a volume contract make subsequent PRI increases or decreases that cause the total number of PRIs to fall within a different threshold level, all remaining PRIs will be billed at the applicable level rate for the remainder of the volume contract term period. included in the volume contracts at the time of the initial installation of service and with each change to the service under the volume contract. when two (2) year contract rates are not available. Features Descriptions a. Standard Features The following B-channel features are offered to the customer at no additional charge: (1) Calling Number Identification is a standard feature that allows the customer to have access to the directory number of the calling party. may be subscribed to as part of a 23B+D Channel Back-Up arrangement. allowing channels to be configured to access multiple services on a per call basis. With this feature, separate facilities are not required for individual services, such as DID, DOD, WATS, 800 (series) services, and local switched access lines. with no constraint on the quantity or sequence of bits using the "Bipolar with Eight Zero Substitution" method of providing bit sequence independence. calls to channels on more than one interface (including the one containing the D-channel). The collection of these B-channels and the controlling D-channel is called a PRI group. Multiple DS1 Facilities can be assigned to a PRI group. two-way calls on all channels. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section X Ziply Fiber Original Sheet 16 X. DIGITAL (ISDN) SINGLE LINE SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS (1) Calling Line Identification (CLID with Name) allows the customer to have access to the directory number and name of the calling party. No additional service charge will apply for CLID with Name feature if installed with initial PRI order. If CLID with Name is added to an existing PRI arrangement, the Service Order Charge – Subsequent in Section III. of this Price List, will apply. CLID with Name is available only where facilities and conditions permit. CLID with Name is available on a one (1), three (3), five (5) year term commitment or Term and Volume plan. Customer’s ISDN Primary Service at an account level on a monthly basis. These details are provided with the normal customer bill or on the Northwest Fiber, LLC website via the Internet. PRI Station Call Detail is for informational purposes only. Exact billing information is located in the Measured Call Summary portion of the bill. change the Calling Party Number and CPN may not be deleted. Customers will have the option to define a partial listing in the screening list. Specific call details will not be provided for stations not included in the screening list. numbers, fictitious numbers, private nedefined in the screening tables. Station Call Details will only be provided for valid telephone numbers within the switch providing the customer’s ISDN Primary Service. arrangements and other digital Customized Multi-line Telephone Service within the same subscriber network (central office to central office). This feature provides the capability to communicate on a private facility basis, as a tie line between Customized Multi-line Telephone Service served from different central offices. Tie channels on a single ISDN-PRI arrangement can be configured for intercom calling to a Customized Multi-line Telephone Service and local exchange access for CPE. Intercom calls between an ISDN-PRI arrangement and a Customized Multi-line Telephone Service do not incur usage charges. Calls to telephone numbers outside of a Customized Multi-line Telephone Service without intercom capability may incur usage charges. Customer (IC) location. Rates for Tie Channel Service to Customer Premises or Central Office to Central Office are available on a per “B” channel basis or on a per ISDN-PRI basis. Rates for Tie Channel Services to IC are available on a per “B” channel basis or on a per PRI basis when ten (10) or more channels are activated. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section X Ziply Fiber Original Sheet 17 X. DIGITAL (ISDN) SINGLE LINE SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS to compatible services of an interexchange carrier or other service provider. The rate for the ISDN-PRI Facility is as specified in the Rate section following. customer will be required to order a 1.544 high customer’s ISDN-PRI serving central office from the appropriate Northwest Fiber interstate or intrastate access services tariff. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section X Ziply Fiber Original Sheet 18 X. DIGITAL (ISDN) SINGLE LINE SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Rates 149 Continued on next page… 149 Service charges reflected in Section III. of this Price List will not apply in addition to the nonrecurring charges specified here. 150 Community Calling Plus Plan may be subscribed to in lieu of the Voice Channel activation flat rate. 151 Measured usage applies to all out-dialed calls from the Voice/Data Channel Activation (measured) regardless of whether such calls are Voice (analog) or Data (digital) calls. 152 Network usage will be billed to calls that terminate within the local calling area only. Measured Usage Rates and Discount Periods from Section III. of this Price List will apply. Applicable toll charges will apply to calls terminating outside the local calling area. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section X Ziply Fiber Original Sheet 19 X. DIGITAL (ISDN) SINGLE LINE SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Continued from previous page… 153 Continued on next page… 153 Service charges reflected in Section III. of this Price List will not apply in addition to the nonrecurring charges specified here. 154 If CLID with Name is added to an existing PRI arrangements, the Subsequent Activity Charge will apply once per service order. 155 If Tie Channel Service is added during the initial installation of ISDN-PRI service, there is no NRC. If Tie Channel Service is added subsequent to the initial installation of ISDN-PRI service, the Subsequent Activity Charge NRC, is applicable once per order. ISDN PRI Customized Multi-line Telephone Service Access or ISDN PRI VOIP Customized Multi-line Telephone Service Access NRCs from Section VII. of this Price List always apply. Tie Channel Rates are in addition to the regular Channel rates. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section X Ziply Fiber Original Sheet 20 X. DIGITAL (ISDN) SINGLE LINE SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Continued from previous page… Continued on next page… 156 Tie Channels are in addition to these rates. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section X Ziply Fiber Original Sheet 21 X. DIGITAL (ISDN) SINGLE LINE SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Continued from previous page… Service 1. General Integrated Services Digital Network (ISDN) - Primary Rate Interface (PRI) Bundle Service is an optional business package that provides a digital trunk with twenty-three (23) B-channels for circuit switched voice and data and one (1) D-Channel for signaling plus Caller ID and the option of Direct Inward Dialing (DID) numbers. Applicability Applicable to network services provided in accordance with Integrated Services Digital Network (ISDN) – Primary Rate Interface (PRI) Bundle Service standards. Territory Within all exchange areas as those areas are defined by maps filed as part of this Product Guide. 157 Tie Channels are in addition to these rates. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section X Ziply Fiber Original Sheet 22 X. DIGITAL (ISDN) SINGLE LINE SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Conditions ISDN PRI Bundle Service is available where technically feasible. of fifty percent (50%) of the Monthly Recurring Charges will incur for the remainder of the term commitment period. completion of the existing term without penalty. The customer will be charged a Subsequent Activity Charge as specified in X.B.4. of this Price List for the change and will pay the current rates in effect for the term commitment chosen. to ISDN-PRI Service from another central office, the customer will utilize the dialing plan associated with the designated ISDN-PRI central office. For PRIs served from an alternate central office, the normal PRI rates will apply in addition to the charges for Special Transport Termination and Special Transport (Mileage). from their local central office when facilities become available at that office. The Service Order Charge – Initial and nonrecurring charges for T-1s and ports will be applicable, and termination charges will not apply on that transfer provided that the quantity of T-1s and ports are preserved. Customers who choose to continue service from a foreign node will be subject to the monthly rate for interoffice facilities. In addition, a number change generally will be required on any transfer from a foreign node to a local central office. requirements. or procedures utilized in the provision of ISDN-PRI Bundle Service render any equipment provided by a customer obsolete or require any modification or alteration of such equipment or system or otherwise affect its use or performance. across the ISDN-PRI Bundle Service port (i.e., DID, DOD). All rates and regulations for these services will apply. The bundle is offered as flat rate voice with measured data. Usage charges generated by using ISDN-PRI will be measured and billed in accordance with the rates specified in this Price List. ordered by the customer except as set forth in Rates following. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section X Ziply Fiber Original Sheet 23 X. DIGITAL (ISDN) SINGLE LINE SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Rates 158 Nonrecurring Charges do not apply to the initial installation of an ISDN-PRI Bundle. 159 Channels activated for data will generate Usage Charges as set forth in ISDN-RPI Service, Section X.B.4. (Voice/Data Channel Usage). Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section XI Ziply Fiber Original Sheet 1 XI. DS1 CYBER SERVICE ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS DS1 Cyber Service provides network dial tone service between a customer's premises and the local serving office on a channelized basis (DS0) over a single high-capacity (DS1) digital facility that terminates on the trunk side of the switch in the local serving office. DS1 Cyber Service is available for data dialed access use. DS1 (1.544 Mbps) signal. Service does not provide the function of analog to digital (or vice versa) conversions, and no service types can be specified on the DS1. F. channels. DS1 Cyber Service differs in provisioning method and numbering format from end-to-end services. DS1 Cyber Service will be available from the Company on a link basis rather than as an end-to-end service. This architecture is intended to promote more efficient connectivity of analog and digital networks. network services are not ready, then the system will not be functional. Both the Company and the customer have joint responsibilities to ensure the proper transmission of the provided services. Normal analog channel network interface specifications will be superseded by the electrical specifications on the 1.544 Mbps (DS1) channel which is actually terminated. channel provided will have an identity only as a "time slot" within a DS1 Channel. Compatible digital to analog conversion equipment must be provided by the customer to derive the desired analog services. Any Channel Service Units (CSUs) necessary for digital services are the responsibility of the customer. 1. Channel Service Unit (CSU) The term CSU denotes network channel terminating equipment provided by the customer to terminate digital channel facilities on a customer's or user's premises. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section XI Ziply Fiber Original Sheet 2 XI. DS1 CYBER SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS DS1 Cyber Capacity A DS1 signal between the customer premises and the central office. This digital link can be used to transport switched data services. DS1 Cyber Service is available in increments of twenty-four (24) digital channels. DS0 The term DS0 denotes a channel service expressed in terms of its digitally encoded data bit rate in accordance with the North American hierarchy of digital signal levels. It is generally referred to as having a 64 Kbps transmission bit rate signal; however, customer transmitted bit rates are limited to 56 Kbps. The required format and interface specifications are stated in Section 7000 of the Company Technical Interface Reference Manual. DS1 accordance with the North American hierarchy of digital signal levels. It has a 1.544 Mbps transmission data rate and provides for the two-way simultaneous transmission of isochronous timed bit stream format. Unframed signal formats are not permitted or compatible with Company equipment. The required format and interface specifications are stated in Section 7000 of the Company Technical Interface Reference Manual. DS1 Cyber Service is furnished subject to the availability of facilities from digital central office equipment located in a central office building owned or leased by the Company. Clear Channel Capability (B8ZS) will be provided where available. determined by the Company. Service inquiries will be necessary to determine availability. Special Construction Charges as specified in Section III. of this Price List may be applicable. Cyber Service cannot be split between premises, or multiple locations within a premise. Standard network interfaces, without Integrated Services Digital Network (ISDN) signaling and without any line type features, will be provided by the Company for analog and digital services consistent with existing practices. are stated in Section 7000 of the Company Technical Interface Reference Manual. The DS1 Cyber Service Capacity rate is applicable to each DS1 Cyber Service. the central office channelization. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section XI Ziply Fiber Original Sheet 3 XI. DS1 CYBER SERVICE (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS six (36) month term commitment. A change from month-to-month to a term commitment will incur a Records Only Change Charge found in Section III. of this Price List. In the event DS1 Cyber service is terminated by the customer prior to the completion of the current term commitment period, Termination Liability as outlined in General Regulations, Section II. will apply. regulations as specified in Section II. of this Price List. to DS1 Cyber Service. 160, 161 160 A nonrecurring charge will be assessed for the initial establishment of service in lieu of the Service Charges in Section III. of this Price List. 161 A change from month-to-month to a term commitment will incur a Records Only Change Charge found in Section III. of this Price List. 162 For information purposes only, for each increment of 24 digital channels, a credit equal to 100% of the applicable interstate Subscriber Line Charge will be applied to 22 of the 24 channels. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section XII Ziply Fiber Original Sheet 1 XII. SPECIAL CHANNEL SERVICES ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Special Channel Service (Private Line) facilities provide a transmission path to connect two (2) or more points within a wire center for the purpose of providing local telecommunications. The technical parameters of these facilities are limited to standard voice grade capabilities. Customers may use the facilities for purposes such as voice, data, metering, etc., however, the Company does not guarantee transmission quality beyond the stated parameters. serving wire center. Any Special Channel Service requiring transmission parameters beyond voice grade, plus all interexchange and intraexchange inter wire center private line facilities, are provided under Section IV. of the Company's Facilities for Intrastate Access Price List. Company’s Technical Interface Reference Manual. specifications on services installed prior to the effective date of this Price List, except that existing services with performance specifications exceeding the standards in the Company's Technical Interface Reference Manual will be maintained at the performance level specified in the manual. The Manual further defines referenced when required. Special Channel Service consists of different elements which, when applied in various combinations, provide a variety of services to meet customer requirements. These elements are: Types of Channels - Remote metering, supervisory control and miscellaneous signaling (formerly referred to as Series 1001) low speed teletypewriters (formerly referred to as Series 1005) switched to the telecommunications network (formerly referred to as Series 2001) stations (formerly referred to as Series 2002) signals generated by customer-premises data processing equipment (formerly referred to as Series 3003 when terminated on a 4-wire interface, and Series 3004 when terminated on a 2-wire interface) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section XII Ziply Fiber Original Sheet 2 XII. SPECIAL CHANNEL SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS referred to as Series 6003) when they meet the parameters as follows: a. Two-Wire Voice Grade Channel These facilities are unconditioned and are capable of transmitting voice or data signals within the frequency spectrum of approximately 300 Hz to 3000 Hz. These facilities are furnished on a two-point or multi-point basis and may be terminated two-wire or four-wire at the point of termination. They permit the simultaneous transmission of information in both directions over a circuit, but cannot ensure independent information transmission simultaneously in both directions. These facilities are unconditioned and are capable of transmitting voice or data signals within the frequency spectrum of approximately 300 Hz to 3000 Hz. The facilities are furnished on a two-point or multi-point basis and may be terminated two-wire or four-wire at the point of termination. When terminated four-wire, they permit simultaneous independent transmission of information in both directions over a circuit. However, when terminated two-wire, simultaneous independent transmission cannot be supported. Supplemental Features Supplemental features are items, are items, which can be added to a Special Channel Service to provide enhanced capabilities or improve its utility. Customer use of supplemental features is limited only to the extent that such use must not harm the network. a. Bridging Bridging is the function of connecting three (3) or more loops in a wire center for the multipoint arrangement. Two (2) types of bridging are offered under this Price List. (1) Multipoint Data Bridging This feature provides the capability to derive a multi-point data circuit from a single facility and is normally provided on Voiceband facilities provided for transmission of data signals. This function is provided on a per port basis where facilities are available. Bridging arrangement to connect multiple Voiceband facilities in order that a voice frequency input signal from any location will be reproduced at the output of all other circuit locations. This function is provided on a per port basis where facilities are available. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section XII Ziply Fiber Original Sheet 3 XII. SPECIAL CHANNEL SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Data conditioning, when used with effective four-wire voice grade transmission facilities, improves the characteristics of the channel. These improved characteristics apply only to that portion of the facility provided by the Company, and not the service provided by the customer. on the same circuit). (1) Type C conditioning controls attenuation distortion and envelope delay distortion as follows: - Attenuation distortion - with reference to the loss at 1004 Hz, will be controlled within an Acceptance Limit (AL) of -0.5 dB to +3.0 dB to Immediate Action Limit (IAL) of -1.0 dB to +3.0 dB in an approximate range of 300 - 3000 Hz. microseconds and IAL 3,000 microseconds in an approximate range of 500 - 3000 Hz. distortion. Facilities will have the following characteristics: - Signal to C-notched noise ratio with AL greater than or equal to 34 dB and IAL, 32 dB and IAL, 38 dB 42 dB Signaling is the capability inherent in the facility design to accommodate the transmission of a signal from an input source to be received at the distant end. facilities to accarrangements charges apply whenever Voiceband facilities terminate on Company provided wire center switching equipment or certain Terminating Options as described previously. transmission of requested signaling formats. Signaling charges will apply for each signaling conversion. On facilities requiring multiple signaling arrangements a corresponding signaling arrangement charge will apply for each conversion. Available signaling arrangements are as listed below: (1) Loop Signaling Range Extension An arrangement to extend the metallic resistance limitations of loop type signaling. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section XII Ziply Fiber Original Sheet 4 XII. SPECIAL CHANNEL SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS format. Conversion of E&M signaling to the DX signaling format. Conversion of E&M signaling format to the loop type signaling. A signaling arrangement on a two-point Special Access which converts loop seizure at one end of the facility into ringing signal at the opposite end. All channels and facilities for Special Channel Service to the point of demarcation will be provided by the Company. etc., or combination thereof. Where facility and operating conditions require, the Company reserves the right to reroute an existing channel over different facilities. February 19, 1992. Metallic facilities (wire pairs) are in diminishing supply, and can be expected to become less available as optical fiber is deployed and wire cables are removed. remaining customer requested metallic facilities to other types of outside plant facilities, as may be deemed necessary. customer. When this arrangement is provided, the technical parameters of two-furnished by the Company. The customer is responsible for selecting the proper type of local channel and Supplemental features to meet his service requirements. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section XII Ziply Fiber Original Sheet 5 XII. SPECIAL CHANNEL SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS The Company undertakes to maintain and repair the network facilities which it furnishes. The customer or authorized user may not rearrange, disconnect, remove or attempt to repair or permit others to rearrange, disconnect, remove or attempt to repair any network facilities installed by the Company except upon the written consent of the Company. property of the Company, whose agents and employees shall have the right to enter the premises at any reasonable hour for the purpose of installing, inspecting or repairing facilities or upon termination of the service or channel, for the purpose of removing such facilities. repair charges found in Section III. of this Price List may apply. 163 163 These rates apply for work performed by the Company at the customer's request in connection with the installation, addition, move, or change of channels on the premises of the customer or authorized user. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section XIII Ziply Fiber Original Sheet 1 XIII. OPTIONS FOR PROVIDING ENHANCED SERVICES ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Options for providing enhanced services are central office capabilities, which can be used by Enhanced Service Providers (ESPs) who, in turn, provide services such as voice messaging services to their clients. Options for providing enhanced services include: Call Forwarding (Busy Line, Don’t Answer and Busy Information, Inter-Switch Voice Messaging (ISVM), Message Waiting Indication-Audible, Message Waiting Indication-Audible Ring Burst, Message Waiting Indication-Visual, Queuing and User Transfer. Subscribers to any of the options require multiline or Customized Multi-line Telephone Service, which are obtained from existing general Price List offerings. Customers are responsible for the payment of rates and charges associated with establishing, continuing, and discontinuing or disconnecting services ordered on behalf of themselves and their clients. responsibility of the customer. service subscribed to by another customer who is also the customer's (ESP's) client. is also a client of another customer (such as an ESP) because of nonpayment of charges billed to the other customer. The Company will discontinue or disconnect services billed directly to a customer for nonpayment in accordance with the rules of the Company's Price Lists. The Company is not responsible for harm or damages to a customer or its clients resulting from services disconnected in accordance with Price List rules, terms, and conditions. Company against any and all losses, claims, suits, demands, causes of action, damages, costs, or liability in law or in equity or every kind and nature whatsoever, including attorney's fees, arising directly or indirectly from the services provided in accordance with this Price List or in connection therewith, including but not limited to any loss, damage, expense, or liability resulting from any infringement or claim of infringement of any patent, trademark, or copyright, or resulting from any claim of libel or slander. characteristics of the services provided and conversations conducted over its equipment. The Company is not responsible for quality of, defects in, or content of the services that a customer provides its clients. The customer is responsible for complying with law, with rules and regulations of governmental agencies, and with the terms and conditions of the Company's price lists and tariffs. explicitly, the Company in any other way as a participant, promoter, or co-promoter, in sales media or other publicity, of services provided wholly by the ESP or jointly by the ESP and the Company, unless the customer first obtains written permission from the Company for each advertisement, announcement, or other informational media to be released. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section XIII Ziply Fiber Original Sheet 2 XIII. OPTIONS FOR PROVIDING ENHANCED SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS sufficient to ensure service standards as determined by the Company. charges for each completed call forwarded from its line to another line. User Transfer (Call Transfer) is part of the standard Customized Multi-line Telephone Services. Therefore, User Transfer rates from this section are not billed to Customized Multi-line Telephone Service customers. a result of the Forwarded Call Information Service. ordered. Should a client dispute the customer’s authority, the customer will be held responsible by the Company, whether or not an agency agreement (any agreement between customers and clients) exists. under RATES, will be billed to the customer for each client whenever services associated with a client’s line and subscribed to by the customer on behalf of the customer’s client are established. One NRC will apply if one or more than one of the following services are ordered at the same time (on the same order) for the same line or telephone number: Message Waiting Indication Forward Call Information Call Forwarding Busy Line Call Forwarding Don’t Answer Call Forwarding Busy Line/Don’t Answer Three Service Package on behalf of clients. Should a customer’s client’s telephone service be discontinued or disconnected for any reason, the Company will continue billing the customer for services subscribed to on behalf of the client until the customer requests that the service be disconnected or discontinued. for the payment of applicable calling charges for each completed call forwarded from each customer’s and each client’s line to another line. Customized Multi-conditions included in the Customized Multi-line Telephone Service section of this Price List. not charged for changing the number of rings before calls are forwarded. service and each package containing any of these services must be identified with specific telephone numbers from which and to which calls are forwarded and to which is subscribed by a customer or a customer’s client. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section XIII Ziply Fiber Original Sheet 3 XIII. OPTIONS FOR PROVIDING ENHANCED SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS multiline business service or Customized Multi-line Telephone Service lines capable of supporting the services offered in this section for access to the Company’s switched network. The network connection will be used to pass messages to and from the ESP’s equipment, and the customer’s equipment must be compatible. required Data Link facilities. retains the right to change these protocols. 1. Call Forwarding Busy Line is a permanently activated service which automatically redirects calls placed to a customer’s or a customer’s (such as an ESP’s) client’s telephone number to another telephone number subscribed to by the utility’s customer, if the caller encounters a normal busy-line condition. placed to a customer’s or a customer’s (such as an ESP’s) client’s telephone number to another telephone number subscribed to by the utility’s customer, if the caller encounters a no answer condition after a specified number of rings. redirects calls placed to a customer or a customer’s (such as an ESP’s) client’s telephone number to another telephone number subscribed to by the utility’s customer, if the caller encounters either a no-answer condition after a specified number of rings or a normal busy-line condition. forwarded to voice mail and decide whether or not to accept them. activated/deactivated by dialing an access code. A ring burst alerts the client that a call is incoming and can be monitored. A hook switch flash allows the client to intercept the call and speak to the calling party. that are used prior to forwarding a call in a “No Answer” situation. To select the number of rings desired (1-9), the customer will dial a special access code and then input a digit that corresponds to the number of ring cycles desired before the forwarding takes place. subscription to Forwarded Call Information-Intraoffice). A Data Link is required for each central office serving area per system. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section XIII Ziply Fiber Original Sheet 4 XIII. OPTIONS FOR PROVIDING ENHANCED SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS subscriber’s transmitted information. different, or restructured information or involve subscriber interaction with stored information. A customer of an ESP is, in turn and with respect to this Price List, a client. and outgoing from the client to the ESP, if the client’s line is arranged for any call forwarding service, which forwards calls to an ESP. The information relating to calls includes the client’s number, call-forwarded number and the reason (busy line or don’t answer condition) for calls being forwarded. (Requires subscription to Data Link). service. With the combination of Data Link, which operates on an intra-switch basis only, and ISVM, voice mail and call answering capabilities can be extended to customers via intra- and inter-switch connectivity, thereby allowing the ESP to serve any client within a Local Access Transport Area (LATA). (Requires subscription to Data Link). client whenever messages for the client are waiting in storage. conjunction with Forwarded Call Information.) know that a message is waiting, this service provides ringing at a special cadence to signal the customer that a message is waiting. This reminder will be repeated at a specific interval programmed by the Company. a light. This light indicates that a message is waiting. answered when all terminals in a hunt group are busy. Queuing service is provided only in conjunction with lines arranged for rotary service. Telephone Service lines used in conjunction with an ESP’s equipment with the ability to place on hold an established call, originate a second call to a third party. After a call has been transferred, the original line or trunk is cleared for further use. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section XIII Ziply Fiber Original Sheet 5 XIII. OPTIONS FOR PROVIDING ENHANCED SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Continued on next page… 164 See Calling Services, Section VI. in this Price List, for monthly rates. 165 See Section III., Service Charges, for the applicable “Central Office Connection Charge” to be applied here as the nonrecurring charge. 166 Local usage and toll charges may apply in addition to monthly rate. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section XIII Ziply Fiber Original Sheet 6 XIII. OPTIONS FOR PROVIDING ENHANCED SERVICES (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Continued from previous page… 167 See Section III., Service Charges, for the applicable “Central Office Connection Charge” to be applied here as the nonrecurring charge. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section XIV Ziply Fiber Original Sheet 1 XIV. MAPS ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS separate binder is provided for the following maps which are an integral part of this Price List. Bonners Ferry Bovill Coeur d’Alene Cora Deary Hayden Lake Hope Mullan Orofino Pierce Plummer-Worley Post Falls Potlatch Priest Lake Priest River Rock Creek Continued on next page… 168 Unless otherwise shown, maps are effective August 5, 2010. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho I.P.U.C. Price List No. 1 Section XIV Ziply Fiber Original Sheet 2 XIV. MAPS (Continued) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Continued from previous page… Sandpoint Setters Spirit Lake Weippe Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 2, 2022 Boise, Idaho