200506072nd replacement price list.pdf

Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
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UTiLI TIES COMMISSION
REGULATIONS AND SCHEDULE OF INTRASTATE CHARGES
APPLYING TO
TELECOMMUNICATIONS SERVICES
WITHIN
THE STATE OF IDAHO
This Price List applies to the Telecommunications Services furnished by Vycera
Communications, Inc. ("Carrier" or "Company ), between one or more points in the State of
Idaho. This Price List is on file with the Idaho Public Utilities Commission ("Commission ) and
copies may be inspected during normal business hours at the Company s principal place of
business 12750 High Bluff Drive, Suite 200, San Diego, California 92130-2083 , [phone]
or toll-free [phone]. A copy of this Price List schedule will be available for public
inspection in the Company s business office during regular business hours.
Issued: , 2005
Effective: 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
V ycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No.
CHECK SHEET
The pages of this Price List are effective as of the date shown at the bottom of the respective
page(s). Original and revised pages as named below comprise all changes from the original
Price List and are currently in effect as of the date on the bottom of this page.
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Issued: , 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
CHECK SHEET (Cont'
Sheet Revision
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*N ew or revised pages.
Sheet
Idaho P.C. Price List No.
Original Sheet No.
Revision
Issued: , 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
V ycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No.
TABLE OF CONTENTS
Subiect Matter Page No.
Title Sheet ....................................................................................................................................
Check Sheet ................................................................................................................................
Table of Contents ........................................................................................................................
Symbols Used In This Price List ................................................................................................. 6
Preliminary Statement ................................................................................................................
Section 1 - Definitions ................................................................................................................
Section 2 - General Regulations ...............................................................................................
Description of Service.......................................................................................
Application for Service ..................................................................................... 12
Contracts ........................................................................................................... 2.4 Establishment and Reestablishment of Credit..................................................
(Reserved for Future Use J .................................................................................
Rendering and Payment of Bills .......................................................................
Disputed Bills....... ............................................... ................... ..................... ...... 19
Discontinuance and Restoration of Service ...................................................... 20
Limitation of Liability..... ............................................ ............... ......... ....... ....... 2310 Allowances for Interruptions in Service ........................................................... 2811 Privacy Notices .................................................................................................12 Unauthorized Use .... .
:......... ........ .........
.................... ................................ ......... 3213 (Reserved for Future Use J ................................................................................. 14 Minimum Period ...................
:...........................................................................
15 Taxes, Surcharges and Other Fees..................................................................... 33
Issued: , 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No.
Subiect Matter
Section 3 -
3.3
3.4
Section 4 -
Section 5 -
TABLE OF CONTENTS (Cont'
Page No.
Description of Services and Rates
..................................................................... ..
Residential Flat Rate Service - Qwest Corporation Service Area........................
(Reserved for Future UseJ.....................................................................................
(Reserved for Future Use J...... ..... ......
................................................................... .
Changes, Service Restoration ...............................................................................46
(Reserved for Future UseJ.....................................................................................47
Directory Listings .................................................................................................
Non-Published Service...........
;..............................................................................
Custom Calling Services.......................................................................................
Operator Services..................................................................................................
Equal Access .........................................................................................................
(Reserved for Future Use J .....................................................................................
Returned Check Charge ........................................................................................
(Reserved for Future UseJ.....................................................................................
(Reserved for Future UseJ.....................................................................................
(Reserved for Future UseJ.....................................................................................
(Reserved for Future UseJ.....................................................................................
Miscellaneous Service Offerings ..........................................................................
Temporary Promotional Programs............. ......................................
..... ................
Individual Case Basis Arrangements ....................................................................
Resold InterLA T A Intrastate and Toll Services.........
............... ...............
Issued: , 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No.
SYMBOLS USED IN THIS PRICE LIST
(C)
(D)
(I)
(M)
(N)
(R)
(T)
To signify changed listing, term, or condition which may affect rates or charges.
To signify discontinued material.
To signify an increase.
To signify material relocated from or to another part of Price List with no change.
To signify new material.
To signify reduction.
To signify change in wording of text but not change in rate.
Issued: , 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No.
PRELIMINARY STATEMENT
Vycera Communications, Inc. has been granted authority by the Idaho Public Utilities
Commission to provide local exchange and interexchange services within the State of Idaho. This
schedule contains effective rates and regulations together with information relating to and applicable
to intrastate telecommunications service provided by the Company in Idaho.
Issued: , 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No.
SECTION 1 - DEFINITIONS
Access Connection to one carrier by a second carrier to obtain the services of any or all network
facilities and services within the network, including unbundled elements.
Access Service Request ("ASR": A written request for special access services executed by the
Customer and the Company in the format devised by the Company. The signing of an ASR by
the Customer and acceptance by the Company initiates the respective obligations of the parties as
set forth therein and pursuant to this Price List, but the duration of the service is calculated from
the Service Commencement Date. Should a Customer use the Company s access service without
an executed ASR, the Company will then request the Customer to submit one.
Advance Payment:Part or all of a payment required before the start of service.
Applicant:An individual, partnership, corporation, association, or government agency who
applies to the Company for any new or additional telephone service.
Authorized User: A person, firm or corporation that is authorized by the Customer or joint user
to be connected to the service of the Customer or joint user, respectively.
Business Hours The time after 8:00 A.M. and before 6:00 P., Monday through Friday,
excluding holidays.
Commission: The Idaho Public Utilities Commission.
Company
: "
Company" or "Utility" means Vycera Communications , Inc.
Customer: The firm, company, corporation, or other entity that contracts for service under this
Price List and that is responsible for the payment of charges as well as compliance with the
Company s regulations pursuant to this Price List.
Dedicated or Private Line: A facility or equipment system or subsystem set aside for the sole use
of a specific Customer.
Deposit:A cash or equivalent of cash security held as a guarantee for payment of the charges.
Delinquent or Delinquency: An account for which payment has not been paid in full on or
before the last day for timely payment.
Issued: , 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No.
SECTION 1 - DEFINITIONS (Cont'
End User or User:A Customer, joint user, or any other person authorized by a Customer to use
service provided under this Price List.
Exchange Telephone Company or Telephone Company:Any individual, partnership,
association, joint-stock company, trust, or corporation authorized by the appropriate regulatory
bodies to engage in providing public switched communication service throughout an exchange
area, and between exchange areas within the LATA.
Hunting Service: An arrangement to search multiple lines of the same class of service and of the
same Customer for a vacant line for each incoming call.
ICB or Individual Case Basis: A service arrangement in which the regulation, rates and charges
are developed based on the specific circumstances of the case.
In-Only: A service attribute that restricts outward dial access and routes incoming calls to a
designated answer point.
IXC or Interexchange Carrier: A long distance telecommunications services provider.
Kbps: Kilobits per second, denotes thousands of bits per second.
Local Access Transport Area ("LATA": A Local Access and Transport Area established
pursuant to the Modification of Final Judgment entered by the United States District Court for
the District of Columbia in Civil Action No. 82-0192; or any other geographic area designated as
a LATA in the National Exchange Carrier Association, Inc. TariffF.C. No.
Local Interconnection Trunking Service: A local circuit administration point, other than a cross-
connect or an information outlet, that provides capability for routing and re-routing circuits.
Mbps: Megabits, denotes millions of bits per second.
Monthly Recurring Charges : The monthly charges to the Customer for services, which continue
for the agreed-upon duration of the service.
Issued: , 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 10
SECTION 1 - DEFINITIONS (Cont'
Network: Refers to the Company s facilities, equipment, and services provided under this Price
List.
Network Service:Intrastate communications service providing one-way and/or two-way
information transmissions originating from points within the State of Idaho.
Non-Published or Non-Listed Service: The term "non-published" or "non-listed" service means
service that is not accompanied by inclusion of the Customer s name, address, or telephone
number in a published directory or directory assistance data base.
Non-Recurring Charge ("NRC": The initial charge, usually assessed on a one-time basis, to
initiate and establish service.
Recurring Charges: The monthly charges to the Customer for services, facilities and equipment
which continue for the agreed upon duration of the service.
Service Commencement Date: The first date on which the Company notifies the Customer that
the requested service or facility is available for use, unless extended by the Customer s refusal to
accept service which does not conform to standards set f~rth in the Service Order or this Price
List, in which case the Service Commencement Date is the date of the Customer s acceptance.
The Company and the Customer may mutually agree on a substitute Service Commencement
Date. If the Company does not have an executed Service Order from a Customer, the Service
Commencement Date will be the first date on which the service or facility was used by a
Customer.
Service Order:The written request for dedicated services executed by the Customer and the
Company in the format devised by the Company. The signing of a Service Order by the
Customer and acceptance by the Company initiates the respective obligations of the parties as set
forth therein and pursuant to this Price List, but the duration of the service is calculated from the
Service Commencement Date. Should a Customer use the Company s dedicated service without
an executed Service Order, the Company will then request the Customer to submit a Service
Order.
Shared:A facility or equipment system or subsystem that can be used simultaneously by several
Customers.
Issued: ,2005
Effective: 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No.
SECTION 2 - GENERAL REGULATIONS
Description of Service
1.2
The Company provides residential local exchange telephone services between
points within Idaho, in those areas where Qwest Corporation serves as the
incumbent local exchange carrier.
The application of residential rates to the services provided the Company is
governed by the actual or obvious use made of the service by the Customer.
Residential service will not be provided to a business premises or to portions of
residential premises used primarily or largely for business purposes.
The Company s services are furnished subject to the condition that they will not
be used for any unlawful purpose. Service will not be furnished if any law
enforcement agency, acting within its jurisdiction, advises that such services are
being used or are likely to be used in violation of the law. If the Company
receives other evidence giving reasonable cause to believe that such services are
being or are likely to be so used, it will either discontinue or deny the services or
refer the matter to the appropriate law enforcement agency.
Issued: , 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 12
SECTION 2 - GENERAL REGULATIONS (Cont'
Application for Service
Applicants requesting new or additional services from the Company may be
required to provide identification acceptable to the Company and to sign a
completed service order. In addition, Applicants may be required to meet credit
or deposit requirements as set forth in this Price List.
At the time of all initial contacts for service, Applicants will be informed of the
basic services available to the class of Customer to which the Applicant belongs.
In addition, Applicants will be informed of their right to request blocking of
access to 900 and 976 pay-per-call information services and that such blocking is
free of charge for residential Customers.
In the event the Company, at its sole option, accepts an oral request for service
the Company will, within 10 business days of initiating the service order, provide
a confirmation letter setting forth a brief description of the services ordered and
itemizing all charges that will appear on the Customer s bill. The letter will be in
the language in which the sale was made.
2.4 Within 10 business days of initiating service, the Company will provide all new
Customers with a written statement of all material terms and conditions that could
affect what the Customer pays for local exchange services provided by the
Company.
Applicants whose requests for service are accepted by the Company are
responsible for all charges for services provided by the Company, including any
charges to the Company assessed by any underlying carrier for special
arrangements or services undertaken on the Applicant's behalf. In the event an
Applicant cancels, changes, defers, or modifies any request for service before the
service commences, the Applicant remains responsible for any nonrecoverable
costs incurred by the Company in meeting the Applicant's request prior to
cancellation, change, deferral, or modification, including any charges to the
Company assessed by any underlying carrier for special arrangements or services
undertaken on the Applicant's behalf. Notwithstanding the foregoing, an
Applicant will not be liable for any charges or nonrecoverable costs that were not
disclosed to the Applicant by the Company before initiating service.
Applicants who are denied service due to failure to establish credit or pay a
deposit will be given the reason for the denial in writing within 10 days of the
denial of service.
Issued: , 2005
Effective: 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San biego, CA 92130
Idaho P.C. Price List No.
Original Sheet No.
SECTION 2 - GENERAL REGULATIONS (Cont'
2.3 Contracts
Company and a Customer may enter into a contract for service to be provided under a
specified rate plan for a specified term, which term may be automatically renewed if
agreed to by the parties. Unless otherwise provided, contracts may be terminated by the
Customer only upon providing the Company with 30 days' advance written notice. In the
event the effective date of termination is prior to the end of the current contract term, the
Customer will be liable for a termination fee equal to the sum of the recurring service
charges specified for the remainder of the contract.
2.4 Establishment and Reestablishment of Credit
Each Applicant must provide credit information satisfactory to the Company.
Issued: , 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 14
SECTION 2 - GENERAL REGULATIONS (Cont'd)
(Reserved for Future Use
Issued: , 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
IdahoP.C. Price List No.
Original Sheet No.
SECTION 2 - GENERAL REGULATIONS (Cont'
(Reserved for Future Use
Issued: , 2005
Effective: 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 16
SECTION 2 - GENERAL REGULATIONS (Cont'
(Reserved for Future Use
Issued: , 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 17
SECTION 2 - GENERAL REGULATIONS (Cont'
Rendering and Payment of Bills
Customer Bills
Customers' bills are issued monthly. The Customer will receive bills on or
about the same day of each month. Months are presumed to have 30 days.
The billing date is dependent on the billing cycle assigned to the
Customer. Each bill contains monthly recurring charges billed in advance
usage charges billed in arrears, and the last date for timely payment.
Recurring charges will be prorated in the event that the service for which
the charges are made is less than 30 days. The Company will be identified
on each bill. Each bill will prominently display a toll-free number for
service or billing inquiries, along with an address where the Customer may
write. If the Company uses a billing agent, the Company will also include
the name of the billing agent. Each bill will contain the following
information: payment due date and the total amount due; billing detail
including the period of service covered by the bill; late payment charge
and when applied; applicable taxes, fees and surcharges and identification
of charges for which non-payment will not result in disconnection of basic
local exchange service.
Bills are due and payable as specified on the bill, no less than fifteen (15)
days after the date of the bill issuance or twelve (12) days after the date of
mailing, whichever is later. Bills may be paid by mail or in person at the
Company s business office or an agency authorized to receive such
payment. All charges for service are payable only in United States
currency. Payment may be made by cash, check, money order, or
cashier s check.
Issued: , 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No.
SECTION 2 - GENERAL REGULATIONS (Cont'
Rendering and Payment of Bills (Cont'd.
Customer Bills (Cont'd.
Charges deemed delinquent will be subject to a late payment charge
accruing at the rate of one and a half percent (1.5%) per month from the
due date on all delinquent amounts.
A bill will not include any previously unbilled charge for service furnished
prior to three months immediately preceding the date of the bill, except
charges for collect calls, credit card calls, third party calls and "error file
calls (those that cannot be billed due to the unavailability of complete
billing information to the Company), which shall have a six-month
backbilling period.
(1)When the billing for service has not been determined accurately
because of omission or negligence, Company shall offer and enter
into reasonable payment arrangements with Customer using the
following criteria: (a) whenever Company overbills Customer for
the service, Company shall offer Customer choice of an immediate
voucher refund when the amount exceeds the charges for two
months of basic local exchange service, or a credit on future bills;
and (b) whenever Company underbills Customer for service
Customer shall be allowed to make installment payments when the
amount exceeds the charges for two months of basic local
exchange service. Any installment payments under the provisions
of this subsection may, at the option of Customer, extend over a
time period equal in length to the period over which the errors
were accumulated. The amount due would include no interest.
The Company will notify Customers in writing of a change in ownership
or identity in the Company s next monthly billing cycle.
Issued: , 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 19
SECTION 2 - GENERAL REGULATIONS (Cont'
Disputed Bills
In the case of a billing dispute between the Customer and the Company for
service furnished to the Customer that cannot be settled to the mutual satisfaction
of the Customer and the Company, the Customer has up to ninety (90) days
(commencing five (5) days after such bills have been mailed or otherwise
rendered per the Company s normal course of business) to take the following
course of action.
First, the Customer may request and the Company will provide an in-depth
review of the disputed amount. The Company has available a toll-free
number 1-800-705-3500 for Customer service inquiries.
Second, if after investigation and review by the Company, a disagreement
remains as to the disputed amount, the Customer may file an appropriate
complaint with:
Idaho Public Utilities Commission
Consumer Assistance Section
PO Box 83720
Boise, Idaho 83720-0074
Phone: [phone] (toll-free call within Idaho) or [phone]
Fax: [phone]
Web Site: http://www.puc.state.id.us/scripts/polyform.dll/cons
Issued: 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 20
SECTION 2 - GENERAL REGULATIONS (Cont'
Discontinuance and Restoration of Service
Discontinuance by Customers
Customers may discontinue service by giving the Company proper notice as
specified in the Company s Price List. The Customer is responsible for payment
of all charges incurred for the period during which service is rendered. In
addition, if termination occurs prior to the end of a current contract term, the
Customer may be liable for a termination fee as provided in Section 2.
No minimum or termination charge will apply if service is terminated because of
condemnation, destruction, or damage to the property by fire or other causes
beyond the control of the Customer.
Discontinuance by the Company
Local service may not be discontinued: (1) for nonpayment of unregulated
competitive activities; (2) for failure to pay amounts in dispute while a complaint
over that service filed pursuant to Rule 402 of the Idaho Telephone Customer
Relations Rules (IDAP A 31.41.01) is pending before the Commission; or (3)
while a case placing at issue payment for that service is pending before a court in
the State of Idaho.
The Company may discontinue service with notice, which shall consist of no less
than two (2) notices - the first of which shall be mailed at least seven (7) days
prior to the disconnection of service date and the second of which shall be
provided at least twenty four (24) hours prior to disconnection and may be
conveyed to the Customer by telephone- under the following circumstances:
(1)
(2)
(3)
(4)
Nonpayment of any sum due to the Company for service more than 30
days beyond the due date.
A violation of, or failure to comply with, any regulation governing the
furnishing of service.
Failure to post a required deposit or guarantee.
In the event that the Customer supplied false or inaccurate information of
a material nature in order to obtain service.
Incurring charges not covered by a deposit or guarantee and evidencing
an intent not to pay such charges when due.
Any violation of the conditions governing the furnishing of service.
(5)
(6)
Notwithstanding anything to the contrary contained herein, the Company shall
not discontinue or disconnect basic local exchange service for a late payment
amount of less than fifty dollars ($50.00).
Issued: 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 21
SECTION 2 - GENERAL REGULATIONS (Cont'
Discontinuance and Restoration of Service (Cont'
Discontinuance by the Company (Cont'
The Company may discontinue service without notice under the following
circumstances:
Condition immediately dangerous or hazardous to life, physical safety, or
property exists, or it is necessary to prevent a violation of federal, state or
local safety or health codes.
Company is ordered to terminate service by any court, the Commission
or any other duly authorized public authority.
The service(s) was (were) obtained, diverted or used without the
authorization or knowledge of Company.
Company has tried diligently to meet Commission notice requirements
but has been unsuccessful in attempt to contact the Customer.
The Customer has misrepresented the Customer s identity for purposes
of obtaining telephone service and has no or an inadequate security
deposit on file with Company and has an outstanding bill exceeding one
hundred dollars ($100.00).
Service may be discontinued on or after the date specified in the notice of
discontinuance, which date will be at least as many days as required by Section
B above. Service may be discontinued only between 8 am and 4 pm on
weekdays, and never after 12 noon on Friday, any Saturday, Sunday, any day
before a legal holiday, a legal holiday, or any other day when the Company
offices are not available to facilitate reconnection of service.
Subject to the availability and continuation of such service from the underlying
facilities-based carrier, a residential Customer whose service is discontinued
under this section will continue to receive access to 911 service at no charge until
such time as service is rendered by another carrier.
The Company will impose a service discontinuation charge in accordance with
its Price List upon discontinuation of service by the Company under this Section.
Company shall postpone discontinuance of basic local exchange service to
Customer for 30 days from the date of a certificate by a licensed physician which
states that discontinuance of service will aggravate an existing medical
emergency or create a medical emergency for Customer, a member of
Customer s family, or other permanent resident on the premises where service is
rendered. This postponement may be limited to 60 days within a continuous 12
month period or a lesser period agreed upon by the LEC and the customer or
physician. This notice or certificate of medical emergency must be in writing and
show clearly the name of the person whose illness would be exacerbated by
discontinuance of service, and the name, title, and signature of the person giving
notice of or certifying the medical emergency.
Issued: ,2005
Effective: 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 22
SECTION 2 - GENERAL REGULATIONS (Cont'
Discontinuance and Restoration of Service (Cont'd)
Restoration of Service
8.4 Notices
The Company will restore service to a Customer upon full payment of all amounts
due and the Customer s payment of a deposit or reestablishment of credit.
However, the Company may refuse to accept a personal check if the Customer
check for payment of service has been dishonored, excepting bank error, within
the last twelve months.
Customers are responsible for notifying the Company of their desire to
discontinue service on or before the date of disconnection. Such notice may be
either verbal or written. Notices to discontinue service for nonpayment of bills
will be provided in accordance with the terms and conditions set forth in Section
B. Each notice will include all of the following information:
The reason(s), citing Commission rules, why service will be terminated
and the proposed date of termination;
Actions the Customer may take to avoid termination;
That a certificate notifying the Company of a serious illness or medical
emergency in the household may delay termination;
That an informal or formal complaint concerning termination may be filed
with the telephone company or the Commission, and that service will not
be terminated on grounds relating to the dispute between the Customer
and Company before resolution of the complaint (the Commission
address and telephone number shall be given to Customer);
That Company is willing to make payment arrangements (in a written
notice this statement shall be in bold print); and
That for purposes of disconnection, partial payments will be applied
toward local exchange service charges first, unless the Customer requests
otherwise, and that charges for services other than local exchange services
cannot be used as a basis for disconnection.
Issued: , 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
V ycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 23
SECTION 2 - GENERAL REGULATIONS (Cont'
Limitation of Liability
Liability of the Company
Except as otherwise stated in this section, the liability of the Company for
damages arising out of either: (1) the furnishing of its services, including
but not limited to mistakes, omissions, interruptions, delays, or errors, or
other defects, representations, or use of these services, or (2) the failure to
furnish its service, whether caused by acts or omission, shall be limited to
the extension of allowances to the Customer for interruptions in service
as set forth in Section 2.10.
Except for the extension of allowances to the Customer for interruptions in
service as set forth in Section 2., the Company shall not be liable to a
Customer or third party for any direct, indirect, special, incidental
reliance, consequential, exemplary or punitive damages, including, but not
limited to, loss of revenue or profits, for any reason whatsoever, including,
but not limited to, any act or omission, failure to perform, delay,
interruption, failure to provide any service or any failure in or breakdown
of facilities associated with the service.
The liability of the Company for errors in billing that result in
overpayment by the Customer shall be limited to a credit equal to the
dollar amount erroneously billed or, in the event that payment has been
made and service has been discontinued, to a refund of the amount
erroneously billed.
Issued: , 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego; CA 92130
Idaho P .C. Price List No.
Original Sheet No. 24
SECTION 2 - GENERAL REGULATIONS (Cont'
Limitation of Liability (Cont'
Liability of the Company (Cont'
The Company shall not be liable for any claims for loss or damages
involving:
Any act or omission of: (a) the Customer, (b) any other
entity furnishing service, equipment or facilities for use in
conjunction with services or facilities provided by the
Company; or ( c) common carriers or warehousemen;
Any delay or failure of performance or equipment due to
causes beyond the Company s control, including but not
limited to acts of God, fires, floods, earthquakes
hurricanes, or other catastrophes; national emergencies
insurrections, riots, wars or other civil commotions; strikes
lockouts, work stoppages or other labor difficulties;
criminal actions taken against the Company; unavailability,
failure or malfunction of equipment or facilities provided
by the Customer or third parties; and any law, order
regulation or other action of any governing authority or
agency thereof;
Any unlawful or unauthorized use of the Company
facilities and services;
Libel, slander, invasion of privacy or infringement of
patents, trade secrets, or copyrights arising from or in
connection with the transmission of communications by
means of Company-provided facilities or services; or by
means of the combination of Company-provided facilities
or services with Customer-provided facilities or services;
Breach in the privacy or security of communications
transmitted over the Company s facilities;
Issued: , 2005
Effective: 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 25
SECTION 2 - GENERAL REGULATIONS (Cont'
Limitation of Liability (Cont'
Liability of the Company (Cont'd)
(Cont'd)
Changes in any of the facilities, operations or procedures of the
Company that render any equipment, facilities or services provided
by the Customer obsolete, or require modification or alteration of
such equipment, facilities or services , or otherwise affect their use
or performance, except where reasonable notice is required by the
Company and is not provided to the Customer, in which event the
Company s liability is limited as set forth in paragraph A of this
Subsection 2.
Defacement of or damage to Customer premises resulting from the
furnishing of services or equipment on such premises or the
installation or removal thereof;
Injury to property or injury or death to persons, including claims for
payments made under Workers' Compensation law or under any
plan for employee disability or death benefits, arising out of, or
caused by, any act or omission of the Customer, or the construction
installation, maintenance, presence, use or removal of the
Customer s facilities or equipment connected, or to be connected to
the Company s facilities;
Any intentional, wrongful act of a Company employee when such
act is not within the scope of the employee s responsibilities for the
Company and/or is not authorized by the Company;
10.Any representations made by Company employees that do not
comport, or that are inconsistent, with the provisions of this Price
List;
Issued: , 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 26
SECTION 2 - GENERAL REGULATIONS (Cont'
Limitation of Liability (Cont'
Liability of the Company (Cont'
(Cont'd)
11.Any act or omission in connection with the provision of 911, E911
or similar services;
12.Any noncompletion of calls due to network busy conditions;
13.Any calls not actually attempted to be completed during any period
that service is unavailable.
The Company shall be indemnified defended and held harmless by the
Customer or end user from and against any and all claims, loss, demands
suits, expense, or other action or any liability whatsoever, including
attorney fees, whether suffered, made, instituted, or asserted by the
Customer or by any other party, for any personal injury to or death of any
person or persons, and for any loss, damage or destruction of any property,
including environmental contamination, whether owned by the Customer or
by any other party, caused or claimed to have been caused directly or
indirectly by the installation, operation, failure to operate, maintenance
presence, condition, location, use or removal of any Company or Customer
equipment or facilities or service provided by the Company.
The Company does not guarantee nor make any warranty with respect to
installations provided by it for use in an explosive atmosphere. The
Company shall be indemnified, defended and held harmless by the
Customer from and against any and all claims, loss, demands, suits, or
other action, or any liability whatsoever, including attorney fees, whether
suffered, made, instituted or asserted by the Customer or by any other
party, for any personal injury to or death of any person or persons, and for
any loss, damage or destruction of any property, including environmental
contamination, whether owned by the Customer or by any other party,
caused or claimed to have been caused directly or indirectly by the
installation, operation, failure to operate, maintenance, presence, condition
location, use or removal of any equipment or facilities or the service.
Issued: , 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 27
SECTION 2 - GENERAL REGULATIONS (Cont'
Limitation of Liability (Cont'
Liability of the Company (Cont'
The Company assumes no responsibility for the availability or
performance of any cable or satellite systems or related facilities under
the control of other entities, or for other facilities provided by other
entities used for service to the Customer, even if the Company has acted
as the Customer s agent in arranging for such facilities or services. Such
facilities are provided subject to such degree of protection or
nonpreemptibility as may be provided by the other entities.
Any claim of whatever nature against the Company shall be deemed
conclusively to have been waived unless presented in writing to the
Company within thirty (30) days after the date of the occurrence that
gave rise to the claim.
THE COMP ANY MAKES NO WARRANTIES
REPRESENTATIONS, EXPRESS OR IMPLIED EITHER IN FACT OR
BY OPERATION OF LAW, STATUTORY OR OTHERWISE
INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR USE EXCEPT THOSE EXPRESSLY SET
FORTH HEREIN.
2 THE INCLUDED EXCULPATORY LANGUAGE DOES NOT CONSTITUTE
A DETERMINATION BY THE COMMISSION THAT A LIMITATION OF
LIABILITY IMPOSED BY THE COMPANY SHOULD BE UPHELD IN A
COURT OF LAW. ACCEPTANCE FOR FILING BY THE COMMISSION
RECOGNIZES THAT IT IS A COURT'RESPONSIBILITY TO
ADJUDICATE NEGLIGENCE AND CONSEQUENTIAL DAMAGE CLAIMS.
IT IS ALSO THE COURT'S RESPONSIBILITY TO DETERMINE THE
VALIDITY OF THE EXCULPATORY CLAUSE.
~sued: , 2005
Effective: 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 28
SECTION 2 - GENERAL REGULATIONS (Cont'
Allowances for Interruptions in Service
10.1 General
If Customer s local telephone service quality deteriorates to such an extent that
Customer cannot make local calls or cannot receive local calls or cannot use the
service for voice grade communication because of cross-talk, static or other
transmission problem, Company shall respond to Customer s report of such a
service outage" as set forth in this Section 2.10.
10.Company Response to Service Outage
Company shall provide for the receipt of customer trouble reports at all hours and
make a full and prompt investigation of and res onse to all reports.
10.Repair Commitments
Company shall make every reasonable attempt to fulfill repair commitments to
Customers. Customers shall be timely notified of unavoidable changes. Failure to meet a
repair commitment does not relieve Company of the credit provisions, unless Customer
fails to keep an appointment Customer agreed to when the original commitment was
made.
10.4 Repair Service Standards
When Company is informed by Customer of a service outage, Company
shall :
Restore service within sixteen (16) hours after the report of the
outage if Customer notifies Company that the service outage
creates an emergency for the Customer; or
Restore service within twenty-four (24) hours after the report of
the outage if no emergency exists, except that outages reported
between noon on Saturday and 6:00 p.m. on the following Sunday
must be restored within forty-eight (48) hours or by 6:00 p.m. on
the following Monday, which ever is sooner.
If Company does not restore service within the times required, Company
shall credit Customer s account for an amount equal to the monthly rate
for one (1) month of basic local exchange service.
Issued: , 2005
Effective: 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 28
SECTION 2 - GENERAL REGULATIONS (Cont'
Allowances for Interruptions in Service (Cont'
10.Extenuating Circumstances
Following disruption of telephone service caused by natural disaster or
other causes not within the Company s control and affecting large groups
of Customers, or in conditions where the personal safety of an employee
would be jeopardized, Company is not required to provide the credit as
long as it uses reasonable judgment and diligence to restore service, giving
due regard for the needs of various Customers and the requirements of the
telecommunications service priority (TSP) program ordered in FCC
Docket 88-341 (47 C.R. Part 64 Appendix A).
When a Customer causes the Customer s own service outage or does not
make a reasonable effort to arrange a repair visit within the service
restoration deadline, or when Company determines that the outage is
attributable to Customer s own equipment or inside wire, Company is not
required to provide credit to that Customer.
~sued: , 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 30
SECTION 2 - GENERAL REGULATIONS (Cont'
(RESERVED FOR FUTURE USEJ
Issued: 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 31
SECTION 2 - GENERAL REGULATIONS (Cont'
Privacy Notices
11.1
11.2
11.3
11.4
The Company will furnish Customers with a written description of how it
handles Customers' private information and a disclosure of any ways that such
information might be used or transferred that would not otherwise be obvious
to the Customer. This information will be provided at the time service is
initiated and annually thereafter.
Any residential Customer who gives written consent for the release of one or
more of the foregoing categories of personal information will, upon written
request, be informed by the Company of the identity of the person or
corporation to whom any such information has been released. The Company
will notify each residential Customer who is requested to consent to the release
of such information of the provisions of this paragraph. Consent for the release
of such information may be rescinded by the Customer upon 30 days' written
notice to the Company.
The Company will provide an annual written notice to all Customers that use of
800, 888, and 900 numbers may result in disclosure of the Customer
telephone number to the called party.
The Company will provide Customers with notice prior to participating in the
provision of call identification services that: (i) callers using the Company
service may withhold display of the calling telephone number, on an individual
call basis, from the telephone instrument of the individual receiving a telephone
call by dialing *67 as the first three digits of the number being called: (ii)
Customers may request that the Company withhold display of the calling
number, on a per line basis, from the telephone instruments of all individuals
receiving telephone calls dialed over the Customer s line, and in such case
callers using the line may allow display of the calling telephone number, on an
individual call basis, by dialing *82 as the first three digits of the number being
called; and, (iii) there is no charge for withholding display of the calling
number in accordance with this section.
Issued: 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 32
SECTION 2 - GENERAL REGULATIONS (Cont'd)
Privacy Notices (Cont'
11.5 The foregoing provisions do not apply to: (i) identification services used within
the same limited system, including, but not limited to, a Centrex or private branch
exchange system, as the recipient telephone; (ii) identification services that are
used on public agencies' emergency telephone lines or on lines that receive the
primary emergency telephone number (911); (iii) identification services provided
in connection with legally sanctioned call tracing or tapping procedures; and (iv)
identification services provided in connection with 800, 888, or 900 access code
servIces.
Unauthorized Use
Any individual who uses or receives the Company s service, other than under the
provisions of an accepted application for service and a current Customer relationship,
shall be liable for both the price listed cost of the service received and the Company
cost of investigation and collection.
(RESERVED FOR FUTURE USEJ
Minimum Period
The minimum period for which services are provided and for which rates and charges are
applicable is one (1) month unless otherwise specified in this Price List. When a service
is discontinued prior to the expiration of the minimum period, charges are applicable
whether the service is used or not.
Issued: , 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 33
SECTION 2 - GENERAL REGULATIONS (Cont'
Taxes. Surcharges and Other Fees
The Customer is responsible for the payment of Federal excise taxes, gross receipts, access, state
and local sales and use taxes and all taxes, fees, surcharges (however designated) and other
exactions imposed on the Company or its services by governmental jurisdictions, other than taxes
imposed generally on corporations. Any taxes imposed by a local jurisdiction (e.g. county and
municipal taxes) will only be recovered from those customers residing in the affected
jurisdictions. All such taxes, fees, and charges shall be separately designated on the Company
invoices, and are not included in the price listed rates. It should be the responsibility of the
Customer to pay any such taxes that subsequently become applicable retroactively.
Idaho Telecommunications Service Assis ance Program ("ITSAP") Uniform Surcharge
The Customer will be assessed a monthly fee to support Idaho s ITSAP discount program. This
fee will be a charge per access line per month as determined by the Commission pursuant to
Idaho Code Sec. 56-901(1). Customers who subscribe to Idaho s ITSAP discount program are
not subj ect to the ITSAP Uniform Surcharge.
~sued: , 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 34
SECTION 3 - DESCRIPTION OF SERVICES AND RATES
Residential Flat Rate Service - Qwest Corporation Service Area
1.1 Applicability
These rates are applicable to flat rate single line local exchange residential service
in the Qwest Corporation exchange areas as shown and defined in its current and
effective price lists on file with the Idaho Public Utilities Commission.
Rates
Service Establishment to process an order
for service (per line, per order):$30.
Number Change (per line, per change):$13.
Service Charge (per line, per month):
Rate Groups Monthl y Recurring Charge
$11.49
$12.
$17.
Bundled Package Service Charge-Linea Economica/Economy
Line 1
(per line, per month): $27.
Save Bundled Package Service Charge 1
(per line, per month): $25.
- Includes unlimited calling between points in Customer s Local Calling Area.
2 - Includes Flat Rate Local Service and Long Distance Calling Plan, Save Plan SV5 or Linea Economica
V50 (i., there will be no separate Long Distance Monthly Recurring Charge; however, usage charges for long
distance shall apply). This package also includes Caller ID, Call Waiting, Call Waiting ID and Monthly Recurring
Charge for Linea Mexicana Service. Linea Mexicana is a service regulated by the Federal Communications
Commission.
~sued: , 2005
Effective: 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
V ycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 35
SECTION 3 -DESCRIPTION OF SERVICES AND RATES (Cont'
Residential Flat Rate Service - Qwest Corporation Service Area (Cont'd.
(Reserved for Future Use
Issued: 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
V ycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P .C. Price List No.
Original Sheet No. 36
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'
Residential Flat Rate Service - Qwest Corporation Service Area
1.4 Special Terms and Conditions
The Company will waive an applicable Local Migration Charge associated
with a Customer s initiation of local service with the Company if the
Customer continues to receive local service from the Company for at least
ninety (90) consecutive days beginning on the day the Customer s local
service is initiated with the Company. The applicable charge will appear
on the Customer s first invoice with an immediate credit of the same
charge. If a Customer fails to receive local service for at least ninety (90)
consecutive days, the charge will be re-imposed, and payment will be
required, on the Customer s final invoice.
~sued: , 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 37
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'
(RESERVED FOR FUTURE USEJ
Issued: ,2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 38
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'
(RESERVED FOR FUTURE USEJ
Issued: , 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 39
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'
3.3 (RESERVED FOR FUTURE USEJ
Issued: , 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 40
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'
(RESERVED FOR FUTURE USEJ
Issued: ,2005
Effective: 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
V ycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 41
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'
(RESERVED FOR FUTURE USEJ
Issued: ,2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 42
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'
3.3 (RESERVED FOR FUTURE USEJ
Issued: 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 43
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'
3.3 (RESERVED FOR FUTURE USEJ
Issued: 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 44
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'
(RESERVED FOR FUTURE USEJ
Issued: , 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 45
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'
(RESERVED FOR FUTURE USEJ
Issued: 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
V ycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 46
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'
3.4 Changes. Service Restoration
Charge
3.4.To change class, type, or grade of service
(per line or trunk, per order):
Residential $13.
Issued: 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 47
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'
(RESERVED FOR FUTURE USEJ
Issued: 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 48
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'
Directory Listings
The Company does not publish a directory or provide other similar listings of its
Customers. However, the Company will arrange for Customers, other than Customers
requesting non-published service, to be listed in the directories and directory assistance
records of Qwest Corporation in accordance with their listing service tariff or price list
schedules, subject to availability of such listing services to Company s Customers. The
Company hereby concurs in such schedules on file with the Commission that are current
and effective as of the effective date of this Price List page. Customers are responsible
for payment of all rates and compliance with all terms and conditions set forth in such
schedules.
Non-Published Service
At the request of the Customer, the Customer s name, address, and telephone number will
not be listed in any directory or directory assistance records available to the public
except that the number may be included in reference listings. However, such
information, along with call forwarding information from such numbers, will be released
in response to legal process or to certain authorized governmental agencies.
Non-Published Service Charge (installation fee): $25.
(per line, per month): $1.
Non-Listed Service Charge (installation fee): $25.
(per line, per month): $0.
Issued: ,2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 49
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'
Custom Calling Services
Custom Calling Features
Custom Calling Features are offered subject to availability from Company
underlying carrier where service is furnished through resale.
Call Forwarding
Call Forwarding allows for the automatic forwarding (transfer) of all
incoming calls to another telephone number. The line can be restored to
normal operation at any time.
Busy Call Forwarding allows the forwarding of incoming calls when the
line is busy. The forwarded number is fixed by the service order.
Select Call Forwarding allows the automatic forwarding (transfer) of calls
from up to ten preselected numbers to another telephone number. The line
can be restored to normal operation at any time.
Call Waiting
Call Waiting sends a tone signal while a call is in progress to indicate a
second call is waiting; and by operation of the switchhook, to place the
first call on hold and answer the waiting call. Operation of the switchhook
permits passage back and forth between the two calls, but a three-way call
cannot be established.
Cancel Call Waiting allows the dialing of an activation code prior to
making a call, to cancel the Call Waiting feature. Cancel Call Waiting
must be activated each time Call Waiting is canceled.
Issued: 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 50
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'
Custom Calling Services (Cont'
Custom Calling Features (Cont'
Three- W ay Calling
Three- W ay Calling allows the addition of a third party to an established
connection. When the third party answers, a two-way conversation can be
held before adding the original party for a three-way conference. The
initiator of the conference controls the call and may disconnect the third
party to reestablish the original connection or establish a connection to a
different third party. This feature may be used on both incoming and
outgoing calls.
Repeat Di~ling
Repeat Dialing allows calls to be automatically redialed when the first
attempt reaches an busy number. The line is checked every 45 seconds for
up to 30 minutes and alerts the originating telephone line with a distinctive
ringing pattern when the busy number and the originating line are free.
Calling Number Blocking
Call Number Blocking allows the automatic blocking of incoming calls
from up to ten preselected telephone numbers. The list of numbers can be
changed at any time. Callers whose numbers have been blocked will hear
a recorded message and no usage charges will apply.
Call Return
Call Return allows the return of a call to the last incoming call whether
answered or not. Upon activation, it will redial the number automatically
and continue to check the number every 45 seconds for up to 30 minutes if
the number is busy. A distinctive ringing pattern signals when the busy
number is free. When answered, the call is then completed. The calling
party s number is not delivered or announced to the call recipient.
~sued: , 2005
Effective: 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 51
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'
Custom Calling Services (Cont'
Regulations
Custom Calling Services are only provided for basic access line services.
Local, message unit, zone calling unit, and toll usage charges apply for
completed calls between: (1) call forwarding equipped lines and the
numbers to which calls are forwarded, and (2) originating stations and call
forwarding equipped lines.
Repeat Dialing and Call Return will operate only when both the caller and
the called party are served from capable switches.
Issued: , 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 52
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'
Custom Calling Services (Cont'
Rates
The following monthly rates are in addition to the rates and charges for the
associated service.
Non-Recurring
Charge
Monthl y
Rate
Call Forwarding:
each residential line
Call Forwarding Select
each residential line
Call Curfew
each residential line
------
Do Not Disturb
each residential line
------
Dial Lock
each residential line
------
Custom Ringing
each residential line
Additional Listing
each residential line
------
Issued: , 2005
Effective: 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
$3.
$3.
$3.
$3.
$3.
$5.
$1.50
V ycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 53
SECTION 3 DESCRIPTION OF SERVICES AND RATES (Cont'
Custom Callin Services (Cont'
Rates (Cont'
Non-Recurring Monthly
Char Rate
Caller ID
each residential line $6.
Caller ID with Privacy
each residential line $9.
Call Waiting
each residential line
------
$5.
Call Waiting - Selective with ill
each residential line $5.
Call Waiting - Talking Call W aiting
each residential line $2.
Call Waiting Deluxe
each residential line $5.
Call Waiting ill
each residential line $5.
Three-Way Calling
each residential $3.
Speed Calling (8-Code Capacity)
each residential line
------
$2.
Speed Calling (30-Code Capacity)
each residential line
------
$3.
* - Monthly rate is in addition to Call Waiting monthly rate.
Issued: 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 54
SECTION 3 DESCRIPTION OF SERVICES AND RATES (Cont'
Custom Callin Services (Cont'
Rates (Cont'
Non-Recurring Monthly
Char Rate
Priority Call
each residential line
------
$3.
Repeat Dialing
each residential line $3.
Call Return
each residential line
------
$4.
Call Blocker/Selective Call Rejection
each residential line
------
$4.
Security Call Screen
each residential line
------
$2.
Message Notification
each residential line
------
$4.
Voice Mail
each residential line
------
$7.
Voice Mail with Message Waiting
Visual Indicator
each residential line
------
$7.
Anywhere Voice Mail
each residential line $1 0.$14.
Issued: , 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Int.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 55
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'
Custom Calling Services (Cont'
8.4 Usage Sensitive Custom Calling Services
Description of Service
Usage Sensitive Custom Calling Services allows Customers to use Call
Return (*69), Repeat Dialing (*66),1 and Casual Three-Way Calling on a
pay-per-use basis. Customers are charged for each successful activation
of the feature. A successful activation is defined as an attempt by the
serving central office switches to ring the called party s line. A completed
call is not guaranteed. Charges will not be assessed if call set up results in
a busy condition (the called line remains busy for the entire 30-minute
activation period). Additional charges will not be assessed when the
calling party reactivates or deactivates the feature within the 30-minute
activation period. Charges are incurred for utilizing the feature in an
attempt to complete a call and not for completion of the call itself. If the
call is completed, any toll charges incurred will continue to apply and be
billed separately.
The functionalities of the features and regulations do not differ from those
applicable to existing features offered on a monthly subscription basis.
Regulations
Usage Sensitive Call Return and Repeat Dialing are available on
residential access lines where facilities and operating conditions permit.
The Customer is not required to order the features unless the Customer
wishes to subscribe to the features as a monthly service.
The company will block the Usage Sensitive Call Return and Repeat
Dialing features free of charge unless notified by the Customer to unblock
the features.
1 The features may be activated from rotary dial telephones by dialing 1169 for Call Return and
1166 for Repeat Dialing.
~sued: , 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 56
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'
Custom Calling Services (Cont'
8.4 Usage Sensitive Custom Calling Services (Cont'd)
Rates and Charges
Activation Charge
Call Return
each activation, residence $0.
Repeat Dialing
each activation, residence $0.
Casual Three-Way Calling
each activation, residence $0.
Call Trace
each activation, residence $1.
Issued: , 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 57
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'
Operator Services
(RESERVED FOR FUTURE USEJ
~sued: , 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 58
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'
Operator Services (Cont'd.
Busy Line Verify and Line Interrupt Service
Upon request of a calling party the Company will verify a busy condition
on a called line.
(1)
(2)
The operator will determine if the line is clear or in use and report
to the calling party.
The operator will interrupt the call on the called line only if the
calling party indicates an emergency.
A charge will apply when:
(1)
(2)
(3)
The operator verifies that the line is busy.
The operator verifies that the line is available for incoming calls.
The operator verifies that the called number is busy with a call in
progress and the calling party requests interruption. The operator
will then interrupt the call, advising the called party the name of
the calling party. One charge will apply for both verification and
interruption.
No charge will apply:
(1)
(2)
(3)
When calling party advises that the call is to or from an official
public emergency agency.
Under conditions other than those specified within, preceding.
Charges for verification and interruption may be billed to a third
number or a calling card.
Issued: , 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 59
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'
Operator Services (Cont' d.
Busy Line Verify and Line Interrupt Service (Cont'
Charges:
Verification $1.50
Interruption $3.
Busy Verification and Interrupt Service is furnished where and to the
extent that facilities permit. The Customer shall identify and save the
Company harmless against all claims that may arise from either party to
the interrupted call or any person.
Issued: , 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 60
SECTION 3 ~ DESCRIPTION OF SERVICES AND RATES (Cont'
Operator Services (Cont'
(RESERVED FOR FUTURE USEJ
Issued: , 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
V ycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Page No. 61
(INTENTIONALLY LEFT BLANK; RESERVED FOR FUTURE USEJ
Issued: , 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Page No. 62
(INTENTIONALLY LEFT BLANK; RESERVED FOR FUTURE USEJ
Issued: , 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 63
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'
Equal Access
10.1 The Carrier Selection Process is an agreement whereby:
10.
10.
10.4
A Customer may select an authorized carrier to place intrastate
interLATA MTS/MTS-type calls without the 10XXX or 101XXXX access
code. This carrier is referred to as the Customer s interLATA primary
interexchange carrier (PIC).
A Customer may select an authorized carrier to place intrastate
intraLATA MTS/MTS-type calls without the 10XXX or 101XXXX access
code. This carrier is referred to as the Customer s intraLA T A primary
interexchange carrier (IPIC).
On the effective date(s) of intra LATA equal access, Customers who have
not designated a different IPIC will continue with the Company
intraLA T A toll service.
In end offices where equal access is available, new Customers must
presubscribe to the PIC and/or IPIC of their choice at the time an order is
placed for service. If a PIC and/or IPIC is not chosen at the time the order
for service is submitted, the Customer may access the interexchange
carrier of the Customer s choice by dialing the appropriate 10XXX or
101 XXXX carrier identification code.
The full nonrecurring IPIC charge is applicable when an intraLA T A IPIC
change is ordered separately from the interLATA PIC change and/or when
a Customer presubscribes to different carriers, at the same time, for
interLA T A and intraLA T A service. If a Customer changes both PIC and
IPIC at the same time, to the same IC, CLC, or LEC, the Company will
bill the Customer the full nonrecurring PIC change charge and one-half of
the respective IPIC change charge.
* - Subject to the availability of equal access arrangements from the underlying wholesale local
exchange carrier
~sued: , 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 64
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'
Equal Access (Cont' d)
10.The Company will make post conversion changes in the Customer s PIC or
IPIC assignment pursuant to carrier provided list of Customers. Should a
Customer dispute authorization of the change within 90 days of the PIC or IPIC
assignment, and if the carrier cannot produce a letter of agency of confirmation
from the Customer, the Company will place the Customer on the previous
carrier s network where possible and the carrier will be billed one Unauthorized
PIC or IPIC charge for the change to the disputed carrier and one PIC or IPIC
change charge for placing the Customer on the carrier network of his/her
choice.
If the carrier produces the letter of agency or confirmation of choice within 30
days of the Company s request, the Customer will be billed two PIC or IPIC
charges in lieu of charges to the carrier. Charges are only applicable if a
change in an Customer s or agent's carrier selection has been implemented in
the switch.
10.Rates
Nonrecurring
Charge
Charge for authorized PIC
Change
(per PIC change):$5.
Charge for authorized IPIC
Change
(per IPIC change):$5.
Total charge if changing both PIC
and IPIC:$5.
Issued: ,2005
Effective: 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
V ycera Communications , Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 65
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'
Equal Access (Cont'd)
10.If a Customer orders intraLA T A toll or interLA T A toll simultaneously with an
order for local service, the applicable PIC or IPIC change charge associated
with a Customer s conversion and initiation of service with the Company will
be waived if the Customer continues to receive local service from the Company
for at least ninety (90) consecutive days beginning on the day the Customer
local service is initiated with the Company. The applicable charge(s) will
appear on the Customer s first invoice with an immediate credit of the same
charge(s). If a Customer fails to receive local service for at least ninety (90)
consecutive days, the charge(s) will be re-imposed, and payment will be
required, on the Customer s final invoice.
Issued: , 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 66
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'
(RESERVED FOR FUTURE USEJ
Issued: ,2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 67
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'
Returned Check Charge
12.1 If a check for payment of any deposit, advance, or charge is returned to the
Company by the bank for any reason other than bank error, a Returned Check
Charge as specified in this Price List will added to the amount due.
12.2 If telephone service is disconnected or suspended for nonpayment as a result of a
returned check, the Returned Check Charge, as well as any other applicable
charges, must be paid before service will be re-established.
12.3 If a check received as a deposit or advance payment to establish service is
returned, establishment of service will be denied until the amount of the returned
check and the Returned Check Charge is paid, or, if already connected, the service
will be discontinued until the Returned Check Charge and other amounts
applicable to discontinuance and reestablishment of service are paid.
12.4 Returned Check Charge: $20.
~sued: , 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 68
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'
JRESERVED FOR FUTURE USEJ
Issued: , 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 69
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'
jRESERVED FOR FUTURE USEJ
Issued: , 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 70
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'
(RESERVED FOR FUTURE USEJ
Issued: , 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 71
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'
(RESERVED FOR FUTURE USEJ
Issued: , 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
V ycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 72
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'
(RESERVED FOR FUTURE USEJ
(RESERVED FOR FUTURE USEJ
Issued: , 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 73
SECTION 4 - MISCELLANEOUS SERVICE OFFERINGS
Temporary Promotional Pro grams
The Company may establish temporary promotional programs, wherein it may waive or
reduce recurring or non-recurring charges, to introduce a present or potential Customer to
a service not previously received by the Customer. The terms of promotional programs
will be filed with the Commission subject to the requirements of applicable law, except if
the promotion is to reduce rates.
Individual Case Basis Arrangements
Arrangements will be developed on a case-by-case basis in response to a bona fide
request from a Customer or prospective Customer to develop a competitive bid for a
service offered under this Price List. Rates quoted in response to such competitive
requests may be different than those specified for such service in this Price List. ICB
rates will be offered to the Customer in writing.
Issued: , 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P .C. Price List No.
Original Sheet No. 74
SECTION 5 - RESOLD INTERLATA INTRASTATE AND TOLL SERVICES
Save Product Rate Plan SV 5
The Company offers the following per minute flat rates to residential customers.
Single Bill F
$3.
$1.
Monthly Service Charge
Usage Rates (per minutes of use)
IntraLA T A:
DAY
$0.1067
EVENING
$0.1067
NIGHT/WEEKEND
$0.1067
InterLA T A intrastate:DAY EVENING
$0.1867 $0.1867
NIGHT/WEEKEND
$0.1867
- This monthly recurring charge is waived for Customers who subscribe to a bundled local and
toll service package set forth at Section 3.1.2.l and Section 3.1.2.2 in this Price List.
2 - This monthly charge will apply to Customers who elect to have their long distance charges
billed through their incumbent local exchange carrier. This monthly charge will be waived for
Customers who elect to have their long distance charges billed directly by Vycera.
Issued: ,2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No.7 5
SECTION 5 - RESOLD INTERLATA INTRASTATE AND TOLL SERVICES (CONT'
Linea Economica" Rate Plan V50
The Company offers the following rates to residential customers. "Linea Economica
Program provides a savings of 25% on the first 1 0 minutes of each call.
Monthly Service Charge $3.
Single Bill Fee $1.95
Usage Rates (per minutes of use)
IntraLA T A:
DAY
$0.1067
EVENING
$0.1067
NIGHT/WEEKEND
$0.1067
InterLA T A Intrastate:DAY EVENING
$0.1867 $0.1867
NI G HT /WEEKEND
$0.1867
- Special Discount for the first 10 minutes: the Linea Economica plan automatically discounts
the per minute rate by 25% for the first 10 minutes of a call. For example, a 15 minute
intraLATA call would be rated at $0.08 per minute during the first 10 minutes of the call and
$0.1067 per minute for the remaining 5 minutes of the call. This 25% discount applies only for
those Customers who subscribe to the bundled local service and toll packages
- This monthly recurring charge is waived for Customers who subscribe to a bundled local and
toll service package set forth at Section 3.1.2.l and Section 3.1.2.2 in this Price List.
3 - This monthly charge will apply to Customers who elect to have their long distance charges
billed through their incumbent local exchange carrier. This monthly charge will be waived for
Customers who elect to have their long distance charges billed directly by Vycera.
Issued: , 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs