20050405Application.pdf

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BEFORE THE IDAHO PUBLIC UTILITIES COMMISSION
za~s APR -5 AM
,:
In the Matter of the Application of Vycera
Communications, Inc. for a Certificate of
Public Convenience and Necessity Allowing
Operation as a Provider of Competitive
Telecommunications Services
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Case No. ue-ct;:r' firS COr"lt'11SS10
Application for CPCN
Pursuant to the Laws of Idaho and the Rules of the Idaho Public Utilities Commission
(the "Commission ), including Idaho Code 9 62-601 et seq. and Commission Procedural Order
No. 26665 , Vycera Communications, Inc. ("Vycera ) hereby submits this application (the
Application ) for a certificate of public necessity and convenience allowing Vycera to operate
in Idaho as a provider of competitive telecommunications services. In accordance with the
Commission s Rules, Vycera provides the following information:
Proposed Services.
Response: Vycera, f/k/a Genesis Communications International, Inc. ("Genesis ), has been
operating as a provider of competitive telecommunications services, including as an
interexchange carrier ("IXC") and competitive local exchange carrier ("CLEC"), since 1995.
Currently, Vycera provides residential telecommunications services in California and Texas
using internal and outside telemarketing sales representatives as its exclusive marketing
technique. In addition to California and Texas, Vycera is a certificated CLEC in Nevada, New
Mexico, Oregon, Washington, and Colorado, with recent CLEC applications pending in Utah
and Arizona. For a list of key management personnel and experience demonstrating further
Vycera s technical and managerial abilities to provide the applied-for telecommunications
services, please see Vycera s Executive Management Biographies appended hereto at Exhibit A.
In addition, an organization chart is appended hereto at Exhibit B.
Pursuant to the instant application, Vycera seeks authority to provide competitive local exchange
telecommunications services in Idaho in those areas where Qwest Corporation ("Qwest") serves
as the incumbent local exchange carrier. Vycera entered into an interconnection agreement and
commercial agreement (known as the Qwest QPP Agreement) with Qwest on or about January
2005. Under those agreements, Vycera leases parts of the Qwest network to provide
Vycera s services. Vycera has no immediate plans to build its own facilities in Idaho~ however
if and when that plan changes, Vycera will seek all necessary Commission approvals prior to
such an undertaking.
Granting Vycera s request for a certificate of public necessity and convenience allowing Vycera
to operate as a competitive local exchange carrier in Idaho would be in the public interest in that
it will promote competition and consumer choice in accordance with the telecommunications
laws and related public policy in the State of Idaho and pursuant to the Telecommunications Act
of 1996 (the "1996 Act"
Form of Business.
Response : Vycera is a corporation that provides telecommunications services. Vycera is
incorporated in the State of California on May 16, 1995 , with its principal offices located at
12750 High Bluff Drive, Suite 200, San Diego, California 92130. Vycera s registered agent for
service in Idaho is HIQ Corporate Services, Inc., located at 101 S Capitol Boulevard, Floor 10
Boise, Idaho 83702.
Vycera Communications, Inc.
Application for CPCN
Appended hereto at Exhibit C are the following items: (1) a certified copy ofVycera s articles of
incorporation~ (2) a certificate of good standing issued by the California Secretary of State~ and
(3) a certificate of existence issued by the Idaho Secretary of State.
The officers ofVycera are Derek M. Gietzen, President and CEO, 12750 High Bluff Drive, Suite
200, San Diego, California 92130, and Thalia R. Gietzen, Treasurer, Secretary and CFO, 12750
High Bluff Drive, Suite 200, San Diego, California 92130. In addition, both Derek Gietzen and
Thalia Gietzen are Vycera directors, and the other director ofVycera is John McCartin, 12750
High Bluff Drive, Suite 200, San Diego, California 92130.
Ownership of Vycera is as follows:
Gietzen Family Trust
Jesse Cohen
Al Gietzen
PRICE Trust
Cantway - Pension & Profit Sharing Trust
Other Investors (1)
Total
100 000
235 500
214 409
202 000
125 000
387 336
264 245
58.
2.4%
26.4%
100.
Note:
(1) Represents the remaining other 123 investors, none of which holds
an ownership position greater than 2.0%.
Source: Company Data
Vycera is the parent corporation of Televas Comunicaciones S.A. de C.V. ("Televas ), a wholly-
owned subsidiary ofVycera. Televas is a telemarketing company based in Mexico.
Vycera Communications, Inc.
Application for CPCN
Telecommunication Service.
Response: As noted, Vycera has entered into interconnection and commercial agreements with
Qwest in Idaho. Vycera intends to begin offering service as soon as practicable following the
Commission s grant ofCLEC authority to Vycera. Because Vycera will be utilizing Qwest'
underlying network to provide Vycera s local exchange services, Vycera does not plan to
construct any facilities at this time.
Vycera intends to offer local exchange service to residential customers in Idaho. At this time
Vycera has no plans to expand its offering to encompass business customers. Further, Vycera
intends to provide those residential customers with flat-rate residential basic local exchange
service and bundled services consisting of basic local exchange service and toll calling service
and value calling plans.
For a list of the additional services Vycera intends to offer, including custom calling features like
Caller ill, Call Waiting and Voice Mail, please see Vycera s illustrative tariff and price list filing
appended hereto as Exhibit D.
Service Territory.
Response: Vycera will compete with Qwest in those Idaho exchange service areas where Qwest
operates as the incumbent local exchange carrier.
Vycera, primarily a UNE-P competitive local exchange carrier until the recent Federal
Communications Commission TRRO Order will provide service through a UNE-P type
Vycera Communications, Inc.
Application for CPCN
arrangement where it obtains unbundled network elements in a platform from Qwest. The Qwest
product that replaces the UNE-P product is known as Qwest Platform Plus Service ("QPP"
At this time, Vycera does not plan to construct its own facilities. To offer the services set forth
in response to item number 4 below, Vycera will purchase or lease the necessary network
elements and facilities from Qwest. At some point in the future, Vycera may consider
constructing limited facilities in Idaho to provide telecommunications services~ however, Vycera
would not undergo such construction without first obtaining the necessary approvals from the
Commission and other pertinent regulating entities.
Regarding facilities owned by Vycera, the Commission should be advised that Vycera owns and
operates two long distance switches - one in Los Angeles, California, and the other in Dallas
Texas - which it uses to provide some interexchange, interstate services.
Vycera is likely to compete with Qwest and other providers of residential basic local exchange
servIces.
Financial Information.
Response: Appended hereto at Exhibit E are copies ofVycera s financial statements, including
balance sheets from 2001 to the present.
Illustrative Tariff Filings.
Response: Appended hereto at Exhibit D is a proposed initial tariff and price list filing of
Vycera setting forth rates, rules, terms and regulations applicable to the local exchange and
intrastate toll services contemplated under this Application.
Vycera Communications, Inc.
Application for CPCN
Customer Contacts.
Response: Vycera maintains a robust customer service staff that can be reached toll-free at
800.705.3500 or by mail at 12750 High Bluff Drive, Suite 200, San Diego, CA 92130. In
addition, Vycera s main number at that address is 858.792.2400. Those numbers and that
address may be used for consumer/customer inquiries and complaints.
Further, Thalia R. Gietzen, Chief Financial Officer, should be listed by the Commission as
Vycera s main contact for Commission Staff for resolving consumer complaints. Ms. Gietzen
may be reached at 858.792.2400 or 12750 High Bluff Drive, Suite 200, San Diego, CA 92130.
Her email address is tgietzen~vycera. com
Dale Dixon, V ice President of Regulatory Mfairs, should be listed by the Commission as
Vycera s primary contact for Commission Staff inquiries concerning rates, price lists, tariffs or
other regulatory concerns. He may be reached at 858.792.2400 or 12750 High Bluff Drive, Suite
200, San Diego, CA 92130. His email address is ddixon~vycera.com
Interconnection Agreements.
Response : Vycera, which intends to offer local exchange service in the areas in Idaho served by
Qwest, entered into an interconnection agreement and commercial agreement (known as the
Qwest QPP Agreement) with Qwest on or about January 27 2005.
Compliance with Commission Rules.
Response: By submitting this signed application, Vycera understands and affirms that it has
reviewed all of the applicable Commission Rules and hereby agrees to comply with them or, in
Vycera Communications, Inc.
Application for CPCN
the event Vycera believes a Commission Rule to be inapplicable to its situation, seek a waiver of
such Commission Rule.
10.Escrow Account and Security Bond.
Response: Vycera respectfully requests a waiver of the Commission s bond requirement.
Vycera has a history of providing excellent service in the states where it operates and is
managerially and technically qualified to provide local exchange services in the State of Idaho.
With respect to its intended deposit policy, the Commission should be advised that the Vycera
proposes to take customer deposits only in the following manner:
Deposits
Vycera Communications, Inc.
Application for CPCN
Requirement The Company may require an Applicant or an existing
Customer who fails to establish a satisfactory credit history to post a
deposit as a guarantee for the payment of charges as a condition
receiving service or additional services. The Company reserves the right
to review an Applicant's or Customer s credit history at anYtime to
determine if a deposit is required.
Amount:The amount of the deposit for a residential Customer will not
exceed the charges for two months of service based on the Applicant's or
Customer s average bills during the previous twelve months. When, in the
Company s judgment circumstances so require, the amount of the deposit
may be based on an estimate of two month's service determined from the
Customer s past usage, the Customer s own estimate of expected usage, or
the Company s network average usage considering the type and nature
the Customer s service.
(1)The Utility may require a new applicant for residence service or an
existing residence Customer to make an additional or separate
deposit of 25% of a balance found owing to a previously serving
utility, but not less than an amount equal to twice the average
monthly billing for the Utility's residence accounts~ and
(2)If the Customer does not fully pay the previous servicing utility
within thirty (30) days, the deposit may be increased to a
maximum of 75% of the balance found owing, but not less than an
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Vycera Communications, Inc.
Application for CPCN
amount equal to twice the average monthly billing for the Utility'
residence accounts.
(3)The Utility will send a fifteen (15) day written notification of
deposit requirements due in accordance with the provisions of (a)
and (b) above. Where the deposit, stated in ( a) above, is not
received by the Utility within fifteen (15) days of the date notice is
sent the Utility may discontinue service without further
notification.
(4)F or those Customers who have paid the initial deposit in ( a) above
within fifteen (15) days, but have not fully paid the previous utility
within the thirty (30) days as stated in (b) above, the Utility will
send a seven (7) day written notice requesting the additional
deposit. Where the Utility fails to receive the additional deposit
within seven (7) days of the date notice is sent, the Utility may
discontinue service without further notification.
Nondiscrimination: Deposit requirements will not be based on race, sex
creed, national origin, marital status, age, number or dependents, condition
or physical handicap, source of income, or geographical area of business.
Refund or Credit:Upon discontinuance of service or prompt and timely
payment of all charges for twelve consecutive billing periods, whichever
comes first, the Company will refund the deposit together with any interest
due. In the case of discontinuance of service, the Company will credit the
deposit to the charges stated on the final bill. The balance, if any, will be
returned to Customer within 30 days after the discontinuance of service.
In the case a refund is due after timely payment of the Company s charges
the Company will refund the deposit and interest within 30 days. Payment
of a charge is satisfactory if received prior to the date that the charge
becomes delinquent provided that it is not returned for insufficient funds
or closed account. If a deposit is refunded within 30 days of receipt, no
interest payment will be required.
Interest:Interest will be compounded annually and shall be equal to an
annual rate as set by the Commission.
BASED ON THE FOREGOING INFORMATION AND SUPPORTING EXHIBITS, Vycera
respectfully requests that the Commission grant, on an expedited basis, Vycera a certificate of
public necessity and convenience to provide competitive telecommunications services in Idaho.
DATED this 4th day of April, 2005.
VYCERA COMMUNICATIONS, INC.
By:
Vice President of Regulatory Affairs
12750 High RluffDrive, Suite 200
San Diego, CA 92130
858.792.2400 (tel)
858.794.0050 (fax)
ddixont~vycera.com (email)
Vycera Communications, Inc.
Application for CPCN
EXHIB IT A
Vycera s Executive Management Biographies
Executive Management Bio(D!uhies
Derek M. Gietzen
President, CEO and Co-Founder
Derek M. Gietzen, the president, CEO and co-founder ofVycera Communications, has
more than 15 years of telecom experience with an established track record of managing
high-growth companies. Prior to co-founding Vycera, he served as president and chief
operating officer of WXL Communications. Before that, he was vice president and
general manager of a start-up long distance carrier, where he directed the company
growth from its start-up phase to an organization with more than 400 employees and $40
million in annual revenues in less than three years. Gietzen began his telecommunications
career at Com Systems, Inc., a $ 150-million long distance carrier and operator services
provider.
He is an acknowledged industry spokesperson who frequently is quoted in leading
industry publications including America s Network, Telephony and Phone+. He has been
a featured guest speaker and panelist at numerous telecom trade conferences and
participates in a variety oftelecom industry organizations.
Thalia Gietzen
Chief Financial Officer and Co-Founder
Thalia Gietzen oversees all financial, accounting, human resources, customer care and
order processing operations at Vycera. She has extensive financial expertise and more
than 15 years of experience in managing the financial operations of various
telecommunications companies. Prior to co-founding Vycera, she served as the CFO and
vice president of finance for a large long-distance and operator services provider. In this
capacity, Ms. Gietzen managed the finance, accounting and human resources functions
for the company and its subsidiaries. She began her telecommunications career as
assistant controller for Com Systems, Inc., a $150-million long-distance and operator
services provider. Ms. Gietzen, a licensed CPA, also worked as an auditor with Grant
Thornton accountants and management consultants.
Tim Miranda
Vice President of Sales and Marketing
As vice president of sales and marketing for Vycera and Director General ofTelevas
Comunicaciones S.A. de C., Tim Miranda manages all aspects ofVycera s sales and
marketing activities. Mr. Miranda, who is fluent in Spanish and English, is instrumental
in ensuring that Vycera maintains high levels of sales customized for the company
Spanish-speaking consumers. Prior to joining Vycera in 1998, Mr. Miranda owned and
operated a large call center operation that employed hundreds of Spanish-speaking sales
representatives. Mr. Miranda, who has more than 10 years of telecommunications
experience, started his career in telecommunications managing customer service at a fast-
growing competitive long distance carrier.
R. Dale Dixon, Jr.
Vice President of Regulatory Affairs
As vice president of regulatory affairs for Vycera, Dale Dixon oversees all aspects of
Vycera s compliance with federal and state telecommunications regulations and ensures
Vycera maintains an active role in vital proceedings before federal and state utility
regulatory agencies. Mr. Dixon brings nearly nine years of telecommunications
regulatory experience to Vycera. He began his career in telecommunications as in-house
regulatory counsel for MCI in Washington, D.C. Prior to joining Vycera, he represented
dozens of technology and telecommunications companies in private practice in
transactional, regulatory and litigation matters. Mr. Dixon received his undergraduate
degree from Duke University and his law degree from American University.
Michael Ginolfi
Director of Engineering and OPerations
Michael Ginolfi is responsible for overseeing all areas of the company s network and
switching operations along with managing network provisioning operations. With more
than 20 years of telecommunications experience, Mr. Ginolfi brings extensive technical
and management expertise to his position. Prior to joining Vycera, he served as the vice
president of carrier services for Colorado-based QUOcom Inc~ Previous to that, Mr.
Ginolfi was the general operations manager of Thrifty Tel, a California-based
telecommunications company. During his tenure in the telecom industry, Mr. Ginolfi has
managed switch-site activities and network operations for companies ranging from $5
million to $1 billion in annual revenues.
Christopher N. Bacquet
Corporate Controller
Christopher Bacquet is an accounting professional with more than seven years experience
managing ac~ounting, budgeting, and financial reporting at fast-growth telecom
companies. Mr. Bacquet oversees all of the day-to-day operations ofVycera s accounting
group, including AlP, AIR and GL. Mr. Bacquet, who is bilingual English/Spanish, also
supervises the accounting operations for the Company s U.S. and Mexican subsidiaries.
In 2001, Mr, Bacquet earned his MBA at California State University, San Marcos.
EXHIBIT B
Vycera Organization Chart
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EXHIB IT C
Certified Copy of Vycera' s Articles of Incorporation
Certificate of Good Standing Issued by the California Secretary of State
Certificate of Existence Issued by the Idaho Secretary of State
92~3
ENDORSEDFILED
..
.. omc. df the s..a 4f...,8M
.. !he $NIe ..
MAR 1 6 1995
-pJ dI?~~
Bill JONES, Se~-~I State
ARTICLES OF INCORPORATION
GENESIS-COMMUNICATIONS INTERNATION~L, INC.
FIRST:The name of this corporation is:
GENESIS COMMUNICATIONS INTERNATIONAL, INC.
SECOND :The purpose of this corporation is to engage in any
lawful act or activity for which a corporation may be organized
under the General Corporation Law of California other than the
banking business , the trust company business or the practice of a
profession permi tted incorporated the Cal i fornia
corporations Code.
THIRD:The name and address this state this
corporation s initial agent for service of process is:
Derek M. Gietzen
1339 Caminito Laura
Olivenhain, California 92024
FOURTH: This corporation is authorized to issue only one
class of shares which shall be designated "Common shares The
total number of shares which this corporation is authorized to
issue is ten million (10, 000 , 000) .
FIFTH:The liability of the directors of the corporation
for monetary damages shall - be eliminated to the- fullest extent
permissible under California law.
Dated:
;..
/1~-'7)
I hereby declare that I am the person who executed the
foregoing ARTICLES OF INCORPORATION , which execution is my act
and deed.
Dated:?Jr/)
/'
ARTCORP. GEN
" ~AO577030
ENDORSED - FILEDIn the office oIlhe Secretary of Stat
of the State of California
CERTIFICATE OF AMENDMENT
OF ARTICLES OF INCORPORATION OF
GENESIS COMMUNICATIONS INTERNATIONAL. INC.
. FEB 2 0 2002
Bill JONES, Secretary 01 State
Derek M. Gietzen and Thalia R. Gietzen certify that:
1. They are the president and secretary,respectively, of Genesjs Communications
International . Inc~.a California Corporation.
The Articles of Incorporation of this corporation are amended as follows:
Article FIRST is amended to read as follows:
FIRST: The name of the corporation is: Vi cera Communications. Inc.
3. . The foregoing amendment of the articles of incorporation has been duly approved by
the board of directors.4. The foregoing amendment and restatement of the articles of incorporation has been
duly approved by the required vote of shareholders in accordance with Section 902 of the
Corporations Code. The total number of outstanding voting shares of the corporation is 5 288 145.
The number of shares voting in favor of the amendment equaled or exceeded the vote required. The
percentage vote required was more than fifty percent (500/0).
We further declare under penalty of perjury under the laws of the State of California that ~he
matters set forth in this certificate are true and correct of our own knowledge.
DATED: January 30. 2002
. Certificate of Amendmentwpd
- -, .., ., -AO5ti4~
ENDORSED - FilED
in \he ofticeof the Secretary of Stale
- -
of the State of Cafdornia
CERTIFICATE OF AMENDMENT
OF ARTICLES OF INCORPORATION OF
VICERA COMMUNICATIONS, INC.
AUG 0 9 2002
Sill JONES, Secretary of State
Derek M.Gietzen and Thalia R. Gietzen certify that:1. They are the president and secretary, respectively, of I.Vicera CoI,Tlffiunications,
Inc .~, a California Corporation.
Article First of2. The Articles of Incorporation of this corporation:is amended as follows:
. "
FIRST: The name of the corporation is: Vycera Communications, Inc.
3. The foregoing amendment of the articles of incorporation has been duly
appr9ved by the board of directors.4. The foregoing amendment of the articles of incorporation has
been duly approved by the required vote of shareholders in accordance with Section 902 of the
Corporations Code. The total number of outstanding voting shares of the corporation is
614 245. The number of shares voting in favor of the amendment equaled or exceeded the
vote required. The percentage vote required was more than fifty percent (50%).
We further declare under penalty of pe~ury under the laws of the State of California that
the matters set forth in this certificate are true and correct of our own knowledge.
DATED: August 8, 2002
Certificate of Amendmentwpd
"'"
SECRETARY OF STATE
CERTIFICATE OF STATUS
DOM ESTIC CORPORATION
, KEVIN SHELLEY, Secretary of State of the State of California, hereby certify:
That on the 16th day of March, 1995, VYCERA COMMUNICATIONS, INC.
became incorporated under the laws of the State of California by filing its Articles
of Incorporation in this office; and
That no record exists in this office of a certificate of dissolution of said
corporation nor of a court order declaring dissolution thereof, nor of a merger or
consolidation which terminated its existence; and
That said corporation corporate powers, rights and privileges are not
suspended on the records of this office; and
That according to the records of this office, the said corporation is authorized to
exercise all its corporate powers, rights and privileges and is in good legal
standing in the State of California; and
That no information is available in this office on the financial condition , business
activity or practices of this corporation.
IN WITNESS WHEREOF , I execute this
certificate and affix the Great Seal
of the State of California this day
of February 11 , 2005.
KEVIN SHELLEY
Secretary of State
"d~S-s~"5B9NP-24 A (REV. 1-03)
te of Idah
CERTIFICATE OF EXISTENCE
VYCERA COMMUNICATIONS, INC.
File Number C 159503
, BEN YSURSA, Secretary of State of the State of Idaho , hereby certify that
am the custodian of the corporation records of this State.
I FURTHER CERTIFY That the record of this office show that the above-named
corporation was incorporated under the laws of CALI FORN IA and filed for authorization
to transact business in Idaho on 18 March 2005.
I FURTHER CERTIFY That the corporation is in goodstanding on the records of
this office.
Dated: 22 March 2005
SECRETARY OF STATE
tdJ. ,x!Itt
EXHIB IT D
Vycera s illustrative Initial Tariff and Price List
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No.
REGULATIONS AND SCHEDULE OF INTRASTATE CHARGES
APPLYING TO
TELECOMMUNICATIONS SERVICES
WITHIN
THE STATE OF IDAHO
This Price List applies to the Telecommunications Services furnished by Vycera
Communications, Inc. ("Carrier" or "Company ), between one or more points in the State of
Idaho. This Price List is on file with the Idaho Public Utilities Commission ("Commission ) and
copies may be inspected during normal business hours at the Company s principal place of
business 12750 High Bluff Drive, Suite 200, San Diego, California 92130-2083 , [phone]
or toll-free [phone]. A copy of this Price List schedule will be available for public
inspection in the Company s business office during regular business hours.
ssue 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Mfairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No.
CHECK SHEET
The pages of this Price List are effective as of the date shown at the bottom of the respective
page(s). Original and revised pages as named below comprise all changes from the original
Price List and are currently in effect as of the date on the bottom of this page.
Sheet Revision
Original
Original
Original
Original
Original
Original
Original
Original
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Issued: , 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego , CA 92130
Idaho P.C. Price List No.
Original Sheet No.
CHECK SHEET (Cont'
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Issued: , 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No. I
Original Sheet No.
TABLE OF CONTENTS
Subi ect Matter Page No.
Title Sheet ....................................................................................................................................
Check Sheet ................................................................................................................................
Table of Contents ........................................................................................................................
Symbols Used In This Price List .................................................................................................
Preliminary Statement ................................................................................................................
Section 1 - Definitions
.................................................. ...... ..................................
...................... 8
Section 2 - General Regulations...............................................................................................
Description of Service.......................................................................................
Application for Service.....................................................................................
Contracts ........................................................................................................... 2.4 Establishment and Reestablishment of Credit ..................................................
Deposits and Advance Payments ...................................................................... 14
Rendering and Payment of Bills .......................................................................
Disputed Bills................... ....................... ................................. ....... .................. 19
Discontinuance and Restoration of Service ...................................................... 20
Limitation of Liability...... ..................... ........................................... ................. 2310 Allowances for Interruptions in Service ........................................................... 2811 Privacy Notices .................................................................................................12 Unauthorized Use..................................... .................................
....
................... 3213 (Reserved for Future Use J ................................................................................. 14 Minimum Period ...............................................................................................
15 Taxes, Surcharges and Other Fees..................................................................... 33
Issued: , 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No.
Subject Matter
Section 3 -
3.4
Section 4 -
Section 5 -
TABLE OF CONTENTS (Cont'
Page No.
Description of Services and Rates
...................................................................... .
Residential Flat Rate Service - Qwest Corporation Service Area........................
(Reserved for Future Use) ..................................................................................... 3
(Reserved for Future Use) ........................
.......... .................... .............................. .
Changes, Service Restoration ...............................................................................46
(Reserved for Future Use) .....................................................................................
Directory Listings .................................................................................................
Non-Published Service..........................................................................................
Custom Calling Services .......................................................................................
Operator Services..................................................................................................
Equal Access .........................................................................................................
(Reserved for Future Use) .....................................................................................
Returned Check Charge... ...........................
........................... .......................... .... .
(Reserved for Future Use).....................................................................................
(Reserved for Future Use)..................... ....................................
......
...................... 70
(Reserved for Future Use).....................................................................................
(Reserved for Future Use) .....................................................................................
Miscellaneous Service Offerings ..........................................................................
Temporary Promotional Programs.......................... ................. .............................
Individual Case Basis Arrangements ....................................................................
Resold InterLA T A Intrastate and Toll Services..... .. ....
.................... . .. .... .
ssue 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P .C. Price List No.
Original Sheet No.
SYMBOLS USED IN THIS PRICE LIST
(C)
(D)
(I)
(M)
(N)
(R)
(T)
To signify changed listing, term, or condition which may affect rates or charges.
To signify discontinued material.
To signify an increase.
To signify material relocated from or to another part of Price List with no change.
To signify new material.
To signify reduction.
To signify change in wording of text but not change in rate.
Issued: , 2005Effective: ,2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
V ycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego , CA 92130
Idaho P.C. Price List No.
Original Sheet No.
PRELIMINARY STATEMENT
Vycera Communications, Inc. has been granted authority by the Idaho Public Utilities
Commission to provide local exchange and interexchange services within the State of Idaho. This
schedule contains effective rates and regulations together with information relating to and applicable
to intrastate telecommunications service provided by the Company in Idaho.
Issued: , 2005Effective: ,2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
V ycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego , CA 92130
Idaho P.C. Price List No.
Original Sheet No.
SECTION 1- DEFINITIONS
Access Connection to one carrier by a second carrier to obtain the services of any or all network
facilities and services within the network, including unbundled elements.
Access Service Request ("ASR": A written request for special access services executed by the
Customer and the Company in the format devised by the Company. The signing of an ASR by
the Customer and acceptance by the Company initiates the respective obligations of the parties as
set forth therein and pursuant to this Price List, but the duration of the service is calculated from
the Service Commencement Date. Should a Customer use the Company s access service without
an executed ASR, the Company will then request the Customer to submit one.
Advance Payment:Part or all of a payment required before the start of service.
Applicant:An individual, partnership, corporation, association, or government agency who
applies to the Company for any new or additional telephone service.
Authorized User: A person, firm or corporation that is authorized by the Customer or joint user
to be connected to the service of the Customer or joint user, respectively.
Business Hours: The time after 8:00 A.M. and before 6:00 P., Monday through Friday,
excluding holidays.
Commission: The Idaho Public Utilities Commission.
Company
: "
Company" or "Utility" means Vycera Communications, Inc.
Customer: The firm, company, corporation, or other entity that contracts for service under this
Price List and that is responsible for the payment of charges as well as compliance with the
Company s regulations pursuant to this Price List.
Dedicated or Private Line: A facility or equipment system or subsystem set aside for the sole use
of a specific Customer.
Deposit:A cash or equivalent of cash security held as a guarantee for payment of the charges.
Delinquent or Delinquency: An account for which payment has not been paid in full on or
before the last day for timely payment.
ssue 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Mfairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No.
SECTION 1 - DEFINITIONS (Cont'
End User or User:A Customer, joint user, or any other person authorized by a Customer to use
service provided under this Price List.
Exchange Telephone Company or Telephone Company:Any individual, partnership,
association, joint-stock company, trust, or corporation authorized by the appropriate regulatory
bodies to engage in providing public switched communication service throughout an exchange
area, and between exchange areas within the LATA.
Hunting Service: An arrangement to search multiple lines of the same class of service and of the
same Customer for a vacant line for each incoming call.
ICB or Individual Case Basis : A service arrangement in which the regulation, rates and charges
are developed based on the specific circumstances of the case.
In-Only: A service attribute that restricts outward dial access and routes incoming calls to a
designated answer point.
IXC or Interexchange Carrier: A long distance telecommunications services provider.
Kbps: Kilobits per second, denotes thousands of bits per second.
Local Access Transport Area ("LATA": A Local Access and Transport Area established
pursuant to the Modification of Final Judgment entered by the United States District Court for
the District of Columbia in Civil Action No. 82-0192; or any other geographic area designated as
a LATA in the National Exchange Carrier Association, Inc. TariffF.C. No.
Local Interconnection Trunking Service: A local circuit administration point, other than a cross-
connect or an information outlet, that provides capability for routing and re-routing circuits.
Mbps : Megabits, denotes millions of bits per second.
Monthly Recurring Charges The monthly charges to the Customer for services, which continue
for the agreed-upon duration of the service.
ssue 2005Effective: ,2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No.1 0
SECTION 1 - DEFINITIONS (Cont'
Network: Refers to the Company s facilities, equipment, and services provided under this Price
List.
Network Service:Intrastate communications service providing one-way and/or two-way
information transmissions originating from points within the State of Idaho.
Non-Published or Unlisted Service : The term "non-published" or "unlisted" service means
service that is not accompanied by inclusion of the Customer s name, address, or telephone
number in a published directory or directory assistance data base.
Non-Recurring Charge ("NRC": The initial charge, usually assessed on a one-time basis, to
initiate and establish service.
Recurring Charges: The monthly charges to the Customer for services, facilities and equipment
which continue for the agreed upon duration of the service.
Service Commencement Date The first date on which the Company notifies the Customer that
the requested service or facility is available for use, unless extended by the Customer s refusal to
accept service which does not conform to standards set forth in the Service Order or this Price
List, in which case the Service Commencement Date is the date of the Customer s acceptance.
The Company and the Customer may mutually agree on a substitute Service Commencement
Date. If the Company does not have an executed Service Order from a Customer, the Service
Commencement Date will be the first date on which the service or facility was used by a
Customer.
Service Order:The written request for dedicated services executed by the Customer and the
Company in the format devised by the Company. The signing of a Service Order by the
Customer and acceptance by the Company initiates the respective obligations of the parties as set
forth therein and pursuant to this Price List, but the duration of the service is calculated from the
Service Commencement Date. Should a Customer use the Company s dedicated service without
an executed Service Order, the Company will then request the Customer to submit a Service
Order.
Shared:A facility or equipment system or subsystem that can be used simultaneously by several
Customers.
ssue 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
V ycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No.
SECTION 2 - GENERAL REGULATIONS
Description of Service
1.3
The Company provides residential local exchange telephone services between
points within Idaho, in those areas where Qwest Corporation serves as the
incumbent local exchange carrier.
The application of residential rates to the services provided the Company is
governed by the actual or obvious use made of the service by the Customer.
Residential service will not be provided to a business premises or to portions of
residential premises used primarily or largely for business purposes.
The Company s services are furnished subject to the condition that they will not
be used for any unlawful purpose. Service will not be furnished if any law
enforcement agency, acting within its jurisdiction, advises that such services are
being used or are likely to be used in violation of the law. If the Company
receives other evidence giving reasonable cause to believe that such services are
being or are likely to be so used, it will either discontinue or deny the services or
refer the matter to the appropriate law enforcement agency.
ssue 2005Effective: , 2005
By: R. Dale Dixon, Jf., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego , CA 92130
Idaho P.C. Price List No.
Original Sheet No. 12
SECTION 2 - GENERAL REGULATIONS (Cont'
Application for Service
Applicants requesting new or additional services from the Company may be
required to provide identification acceptable to the Company and to sign a
completed service order. In addition, Applicants may be required to meet credit
or deposit requirements as set forth in this Price List.
2.2 At the time of all initial contacts for service, Applicants will be informed of the
basic services available to the class of Customer to which the Applicant belongs.
In addition, Applicants will be informed of their right to request blocking of
access to 900 and 976 pay-per-call information services and that such blocking is
free of charge for residential Customers.
In the event the Company, at its sole option, accepts an oral request for service
the Company will, within 10 business days of initiating the service order, provide
a confirmation letter setting forth a brief description of the services ordered and
itemizing all charges that will appear on the Customer s bill. The letter will be in
the language in which the sale was made.
2.4 Within 10 business days of initiating service, the Company will provide all new
Customers with a written statement of all material terms and conditions that could
affect what the Customer pays for local exchange services provided by the
Company.
Applicants whose requests for service are accepted by the Company are
responsible for all charges for services provided by the Company, including any
charges to the Company assessed by any underlying carrier for special
arrangements or services undertaken on the Applicant's behalf. In the event an
Applicant cancels, changes, defers, or modifies any request for service before the
service commences, the Applicant remains responsible for any nonrecoverable
costs incurred by the Company in meeting the Applicant's request prior to
cancellation, change, deferral, or modification, including any charges to the
Company assessed by any underlying carrier for special arrangements or services
undertaken on the Applicant's behalf. Notwithstanding the foregoing, an
Applicant will not be liable for any charges or nonrecoverable costs that were not
disclosed to the Applicant by the Company before initiating service.
Applicants who are denied service due to failure to establish credit or pay a
deposit will be given the reason for the denial in writing within 10 days of the
denial of service.
ssue 2005Effective: , 2005
By: R. Dale Dixon, If., VP of Regulatory Affairs
V ycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No.
SECTION 2 - GENERAL REGULATIONS (Cont'
Contracts
Company and a Customer may enter into a contract for service to be provided under a
specified rate plan for a specified term, which term may be automatically renewed if
agreed to by the parties. Unless otherwise provided, contracts may be terminated by the
Customer only upon providing the Company with 30 days' advance written notice. In the
event the effective date of termination is prior to the end of the current contract term, the
Customer will be liable for a termination fee equal to the sum of the recurring service
charges specified for the remainder of the contract.
2.4 Establishment and Reestablishment of Credit
Each Applicant must provide credit information satisfactory to the Company or pay a
deposit.
2.4.A deposit will not be required if the Applicant provides a credit history acceptable
to the Company. Credit information contained in an Applicant's account record
may include, without limitation, account establishment date
, '
can-be-reached'
number, name of employer, employer s address, driver s license number or other
acceptable personal identification, billing name, and location of current and
previous service. Credit will not be denied for failure to provide a social security
number. A cosigner or guarantor with a credit history acceptable to the Company
agrees in writing to be responsible for all charges.
2.4.The Company will not refuse a deposit to establish credit for service. However
the Company may request the deposit to be in cash or another acceptable form of
payment (e., cashier s check, money order, bond, letter of credit.)
ssue 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Mfairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 14
SECTION 2 - GENERAL REGULATIONS (Cont'
Deposits and Advance Payments
Deposits
Requirement:The Company may require an Applicant or an existing
Customer who fails to establish a satisfactory credit history to post a
deposit as a guarantee for the payment of charges as a condition to
receiving service or additional services. The Company reserves the right
to review an Applicant's or Customer s credit history at anYtime to
determine if a deposit is required.
Amount:The amount of the deposit for a residential Customer will not
exceed the charges for two months of service based on the Applicant's or
Customer s average bills during the previous twelve months. When, in the
Company s judgment circumstances so require, the amount of the deposit
may be based on an estimate of two month's service determined from the
Customer s past usage, the Customer s own estimate of expected usage, or
the Company s network average usage considering the type and nature of
the Customer s service.
(1)The Utility may require a new applicant for residence service or an
existing residence Customer to make an additional or separate
deposit of not more than an amount equal to twice the average
monthly billing for the Utility s residence accounts; and
(2)The Utility will send a fifteen (15) day written notification of
deposit requirements due in accordance with the provisions of (a)
and (b) above. Where the deposit, stated in (a) above, is not
received by the Utility within fifteen (15) days of the date notice is
sent, the Utility may discontinue service without further
notification.
ssue 2005Effective: ,2005
By: R. Dale Dixon, Jr., VP of Regulatory Mfairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego , CA 92130
Idaho P.C. Price List No.
Original Sheet No.
SECTION 2 - GENERAL REGULATIONS (Cont'
Deposits and Advance Payments (Cont'
Deposits (Cont'd)
Nondiscrimination: Deposit requirements will not be based on race, sex
creed, national origin, marital status, age, number or dependents, condition
or physical handicap, source of income, or geographical area of business.
Refund or Credit:Upon discontinuance of service or prompt and timely
payment of all charges for twelve consecutive billing periods, whichever
comes first, the Company will refund the deposit together with any interest
due. In the case of discontinuance of service, the Company will credit the
deposit to the charges stated on the final bill. The balance, if any, will be
returned to Customer within 30 days after the discontinuance of service.
In the case a refund is due after timely payment of the Company s charges
the Company will refund the deposit and interest within 30 days. Payment
of a charge is satisfactory if received prior to the date that the charge
becomes delinquent provided that it is not returned for insufficient funds
or closed account. If a deposit is refunded within 30 days of receipt, no
interest payment will be required.
Interest:Interest will be compounded annually and shall be equal to an
annual rate as set by the Commission.
ssue 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 16
SECTION 2 - GENERAL REGULATIONS (Cont'
Deposits and Advance Payments (Cont'
Advance Payments
At the time an application for service is made, an Applicant may be
required to pay an amount equal to one month's service charges and
applicable service connection charges. The amount of the first month'
service charges and applicable service connection charges will be credited
to the Customer s account on the first bill rendered.
Negotiation of a Customer s advance payment shall not itself obligate the
Company to provide services or continue to provide service if a later
check of Applicant's credit record is unacceptable to the Company and no
deposit has been tendered. In the event that service is not provided, the
advance payment will be refunded.
ssue 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego , CA 92130
Idaho P.C. Price List No.
Original Sheet No. 17
SECTION 2 - GENERAL REGULATIONS (Cont'
Rendering and Payment of Bills
Customer Bills
Customers' bills are issued monthly. The Customer will receive bills on or
about the same day of each month. Months are presumed to have 30 days.
The billing date is dependent on the billing cycle assigned to the
Customer. Each bill contains monthly recurring charges billed in advance
usage charges billed in arrears, and the last date for timely payment.
Recurring charges will be prorated in the event that the service for which
the charges are made is less than 30 days. The Company will be identified
on each bill. Each bill will prominently display a toll-free number for
service or billing inquiries, along with an address where the Customer may
write. If the Company uses a billing agent, the Company will also include
the name of the billing agent. Each bill will contain the following
information: payment due date and the total amount due; billing detail
including the period of service covered by the bill; late payment charge
and when applied; applicable taxes, fees and surcharges and identification
of charges for which non-payment will not result in disconnection of basic
local exchange service.
Bills are due and payable as specified on the bill, no less than 10 days after
the date of the bill issuance or five days after the date of mailing,
whichever is later. Bills may be paid by mail or in person at the
Company s business office or an agency authorized to receive such
payment. All charges for service are payable only in United States
currency. Payment may be made by cash, check, money order, or
cashier s check.
ssue 2005Effective: ,2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 18
SECTION 2 - GENERAL REGULATIONS (Cont'd)
Rendering and Payment of Bills (Cont'd.
Customer Bills (Cont'
Charges deemed delinquent will be subj ect to a late payment charge
accruing at the rate 0 f one and a half percent (1.5 %) per month from the
due date on all delinquent amounts.
A bill will not include any previously unbilled charge for service furnished
prior to three months immediately preceding the date of the bill, except
charges for collect calls, credit card calls, third party calls and "error file
calls (those that cannot be billed due to the unavailability of complete
billing information to the Company), which shall have a six-month
backbilling period.
(1)When the billing for service has not been determined accurately
because of omission or negligence, Company shall offer and enter
into reasonable payment arrangements with Customer using the
following criteria: (a) whenever Company overbills Customer for
the service, Company shall offer Customer choice of an immediate
voucher refund when the amount exceeds the charges for two
months of basic local exchange service, or a credit on future bills;
and (b) whenever Company underbills Customer for service
Customer shall be allowed to make installment payments when the
amount exceeds the charges for two months of basic local
exchange service. Any installment payments under the provisions
of this subsection may, at the option of Customer, extend over a
time period equal in length to the period over which the errors
were accumulated. The amount due would include no interest.
The Company will notify Customers in writing of a change in ownership
or identity in the Company s next monthly billing cycle.
ssue 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego , CA 92130
Idaho P.C. Price List No.
Original Sheet No. 19
SECTION 2 - GENERAL REGULATIONS (Cont'
Disputed Bills
In the case of a billing dispute between the Customer and the Company for
service furnished to the Customer that cannot be settled to the mutual satisfaction
of the Customer and the Company, the Customer has up to ninety (90) days
(commencing five (5) days after such bills have been mailed or otherwise
rendered per the Company s normal course of business) to take the following
course of action.
First, the Customer may request and the Company will provide an in-depth
review of the disputed amount. The Company has available a toll-free
number 1-800-705-3500 for Customer service inquiries.
Second, if after investigation and review by the Company, a disagreement
remains as to the disputed amount, the Customer may file an appropriate
complaint with:
Idaho Public Utilities Commission
Consumer Assistance Section
PO Box 83720
Boise, Idaho 83720-0074
Phone: [phone] (toll-free call within Idaho) or [phone]
Fax: [phone]
Web Site: http://www.puc.state.id.us/scripts/polyform.dll/cons
ssue 2005Effective: ,2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego , CA 92130
Idaho P.C. Price List No.
Original Sheet No. 20
SECTION 2 - GENERAL REGULATIONS (Cont'
Discontinuance and Restoration of Service
Discontinuance by Customers
Customers may discontinue service by giving the Company proper notice
as specified in the Company s Price List. The Customer is responsible for
payment of all charges incurred for the period during which service is
rendered. In addition, if termination occurs prior to the end of a current
contract term, the Customer may be liable for a termination fee as
provided in Section 2.
No minimum or termination charge will apply if service is terminated
because of condemnation, destruction, or damage to the property by fire or
other causes beyond the control of the Customer.
Discontinuance by the Company
Local service may not be discontinued for nonpayment of unregulated
competitive activities.
The Company may discontinue service with notice under the following
circumstances:
(1)
(2)
(3)
(4)
(5)
(6)
Nonpayment of any sum due to the Company for service more than
30 days beyond the due date.
A violation of, or failure to comply with, any regulation governing
the furnishing of service.
Failure to post a required deposit or guarantee.
In the event that the Customer supplied false or inaccurate
information of a material nature in order to obtain service.
Incurring charges not covered by a deposit or guarantee and
evidencing an intent not to pay such charges when due.
Any violation of the conditions governing the furnishing of
servIce.
ssue 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
V ycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 21
SECTION 2 - GENERAL REGULATIONS (Cont'd)
Discontinuance and Restoration of Service (Cont'd)
Discontinuance by the Company (Cont'
The Company may discontinue service without notice under the following
circumstances:
(1)If service is connected without authority.
(2)If service is reconnected without authority.
(3)If the Carrier s equipment has been tampered with or stolen.
Service may be discontinued during business hours on or after the date
specified in the notice of discontinuance, which date will be at least 10
days after such notice is given. Service will not be discontinued on any
Saturday, Sunday, legal holiday, or any other day when the Company
offices are not available to facilitate reconnection of service.
Subject to the availability and continuation of such service from the
underlying facilities-based carrier, a residential Customer whose service is
discontinued under this section will continue to receive access to 911
service at no charge until such time as service is rendered by another
carrIer.
The Company will impose a service discontinuation charge in accordance
with its Price List upon discontinuation of service by the Company under
this Section.
Company shall postpone discontinuance of basic local exchange service to
Customer for 30 days from the date of a certificate by a licensed physician
which states that discontinuance of service will aggravate an existing
medical emergency or create a medical emergency for Customer, a
member of Customer s family, or other pennanent resident on the
premises where service is rendered. This postponement may be limited to
60 days within a continuous 12 month period or a lesser period agreed
upon by the LEC and the customer or physician. This notice or certificate
of medical emergency must be in writing and show clearly the name of the
person whose illness would be exacerbated by discontinuance of service
and the name, title, and signature of the person giving notice of or
certifying the medical emergency.
ssue 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 22
SECTION 2 - GENERAL REGULATIONS (Cont'
Discontinuance and Restoration of Service (Cont'
Restoration of Service
The Company will restore service to a Customer upon full payment of all amounts
due and the Customer s payment of a deposit or reestablishment of credit.
However, the Company may refuse to accept a personal check if the Customer
check for payment of service has been dishonored, excepting bank error, within
the last twelve months.
8.4 Notices
Customers are responsible for notifying the Company of their desire to
discontinue service on or before the date of disconnection. Such notice may be
either verbal or written. Notices to discontinue service for nonpayment of bills
will be provided in writing by first class mail to the Customer not less that 10
calendar days prior to termination. Each notice will include all of the following
informati on:
The name and address of the Customer.
The amount that is delinquent.
The date when payment or arrangements for payment must be
made in order to avoid termination.
The procedure the Customer may use to request amortization of the
unpaid charges.
The procedure the Customer may use to initiate a complaint or to
request an investigation concerning service or charges.
The telephone number of the Company s representative who can
provide additional information or institute arrangements for
payment.
ssue 2005Effective: , 2005
By: R. Dale Dixon, If., VP of Regulatory Affairs
V ycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego , CA 92130
Idaho P .C. Price List No.
Original Sheet No. 23
SECTION 2 - GENERAL REGULATIONS (Cont'
Limitation of Liability
Liability of the Company
Except as otherwise stated in this section, the liability of the Company for
damages arising out of either: (1) the furnishing of its services, including
but not limited to mistakes, omissions, interruptions, delays, or errors, or
other defects, representations, or use of these services, or (2) the failure to
furnish its service, whether caused by acts or omission, shall be limited to
the extension of allowances to the Customer for interruptions in service
as set forth in Section 2.10.
Except for the extension of allowances to the Customer for interruptions in
service as set forth in Section 2., the Company shall not be liable to a
Customer or third party for any direct, indirect, special, incidental
reliance, consequential, exemplary or punitive damages, including, but not
limited to, loss of revenue or profits, for any reason whatsoever, including,
but not limited to, any act or omission, failure to perform, delay,
interruption, failure to provide any service or any failure in or breakdown
of facilities associated with the service.
The liability of the Company for errors in billing that result in
overpayment by the Customer shall be limited to a credit equal to the
dollar amount erroneously billed or, in the event that payment has been
made and service has been discontinued, to a refund of the amount
erroneously billed.
ssue 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Mfairs
V ycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 24
SECTION 2 - GENERAL REGULATIONS (Cont'
Limitation of Liability (Cont'd)
Liability of the Company (Cont'
The Company shall not be liable for any claims for loss or damages
involving:
Any act or omission of: (a) the Customer, (b) any other
entity furnishing service, equipment or facilities for use in
conjunction with services or facilities provided by the
Company; or (c) common carriers or warehousemen;
Any delay or failure of performance or equipment due to
causes beyond the Company s control, including but not
limited to acts of God, fires, floods, earthquakes
hurricanes , or other catastrophes; national emergencies
insurrections, riots, wars or other civil commotions; strikes
lockouts, work stoppages or other labor difficulties;
criminal actions taken against the Company; unavailability,
failure or malfunction of equipment or facilities provided
by the Customer or third parties; and any law, order
regulation or other action of any governing authority or
agency thereof;
Any unlawful or unauthorized use of the Company
facilities and services;
Libel, slander, invasion of privacy or infringement of
patents, trade secrets, or copyrights arising from or in
connection with the transmission of communications by
means of Company-provided facilities or services; or by
means of the combination of Company-provided facilities
or services with Customer-provided facilities or services;
Breach in the privacy or security of communications
transmitted over the Company s facilities;
ssue 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Mfairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P .C. Price List No.
Original Sheet No. 25
SECTION 2 - GENERAL REGULATIONS (Cont'
Limitation of Liability (Cont'
Liability of the Company (Cont'
(Cont'
Changes in any of the facilities, operations or procedures of the
Company that render any equipment, facilities or services provided
by the Customer obsolete, or require modification or alteration of
such equipment, facilities or services, or otherwise affect their use
or performance, except where reasonable notice is required by the
Company and is not provided to the Customer, in which event the
Company s liability is limited as set forth in paragraph A of this
Subsection 2.
Defacement of or damage to Customer premises resulting from the
furnishing of services or equipment on such premises or the
installation or removal thereof;
Injury to property or injury or death to persons, including claims for
payments made under Workers' Compensation law or under any
plan for employee disability or death benefits, arising out of, or
caused by, any act or omission of the Customer, or the construction
installation, maintenance, presence, use or removal of the
Customer s facilities or equipment connected, or to be connected to
the Company s facilities;
Any intentional, wrongful act of a Cornpany employee when such
act is not within the scope of the employee s responsibilities for the
Company and/or is not authorized by the Company;
10.Any representations made by Company employees that do not
comport, or that are inconsistent, with the provisions of this Price
List;
ssue 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 26
SECTION 2 - GENERAL REGULATIONS (Cont'
Limitation of Liability (Cont'
Liability of the Company (Cont'
(Cont'
11.Any act or omission in connection with the provision of 911 , E911
or similar services;
12.Any noncompletion of calls due to network busy conditions;
13.Any calls not actually attempted to be completed during any period
that service is unavailable.
The Company shall be indemnified defended and held harmless by the
Customer or end user from and against any and all claims, loss, demands
suits, expense, or other action or any liability whatsoever, including
attorney fees, whether suffered, made, instituted, or asserted by the
Customer or by any other party, for any personal injury to or death of any
person or persons, and for any loss, damage or destruction of any property,
including environmental contamination, whether owned by the Customer or
by any other party, caused or claimed to have been caused directly or
indirectly by the installation, operation, failure to operate, maintenance
presence, condition, location, use or removal of any Company or Customer
equipment or facilities or service provided by the Company.
The Company does not guarantee nor make any warranty with respect to
installations provided by it for use in an explosive atmosphere. The
Company shall be indemnified, defended and held harmless by the
Customer from and against any and all claims, loss, demands, suits, or
other action, or any liability whatsoever, including attorney fees, whether
suffered, made, instituted or asserted by the Customer or by any other
party, for any personal injury to or death of any person or persons, and for
any loss, damage or destruction of any property, including environmental
contamination, whether owned by the Customer or by any other party,
caused or claimed to have been caused directly or indirectly by the
installation, operation, failure to operate, maintenance, presence, condition
location, use or removal of any equipment or facilities or the service.
ssue 2005Effective: , 2005
By: R. Dale Dixon, II., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P .C. Price List No. I
Original Sheet No.2 7
SECTION 2 - GENERAL REGULATIONS (Cont'
Limitation of Liability (Cont'
Liability of the Company (Cont'd)
The Company assumes no responsibility for the availability or
perfonnance of any cable or satellite systems or related facilities under
the control of other entities, or for other facilities provided by other
entities used for service to the Customer, even if the Company has acted
as the Customer s agent in arranging for such facilities or services. Such
facilities are provided subject to such degree of protection or
nonpreemptibility as may be provided by the other entities.
Any claim of whatever nature against the Company shall be deemed
conclusively to have been waived unless presented in writing to the
Company within thirty (30) days after the date of the occurrence that
gave rise to the claim.
THE COMP ANY MAKES NO WARRANTIES
REPRESENTATIONS , EXPRESS OR IMPLIED EITHER IN FACT OR
BY OPERATION OF LAW, STATUTORY OR OTHERWISE
INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR USE EXCEPT THOSE EXPRESSLY SET
FORTH HEREIN.
THE INCLUDED EXCULPATORY LANGUAGE DOES NOT CONSTITUTE
A DETERMINATION BY THE COMMISSION THAT A LIMITATION OF
LIABILITY IMPOSED BY THE COMP ANY SHOULD BE UPHELD IN A
COURT OF LAW. ACCEPTANCE FOR FILING BY THE COMMISSION
RECOGNIZES THAT IT IS A COURT'RESPONSIBILITY TO
ADJUDICATE NEGLIGENCE AND CONSEQUENTIAL DAMAGE CLAIMS.
IT IS ALSO THE COURT'S RESPONSIBILITY TO DETERMINE THE
VALIDITY OF THE EXCULPATORY CLAUSE.
ssue 2005Effective: ,2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P .C. Price List No.
Original Sheet No. 28
SECTION 2 - GENERAL REGULATIONS (Cont'
Allowances for Interruptions in Service
10.1 General
A service is interrupted when it becomes unusable to the Customer, e.
the Customer is unable to transmit or receive, because of a failure of a
component furnished by the Company under this Price List.
An interruption period begins when the Customer reports a service
facility or circuit to be inoperative or the interruption is discovered by the
Company, whichever occurs first.
If the Customer reports a service, facility or circuit to be inoperative but
declines to release it for testing and repair, the service, facility or circuit is
considered to be impaired but not interrupted. No credit allowances will
be made for a service, facility or circuit considered by the Company to be
impaired.
10.Limitations on Allowances
No credit allowance will be made for any interruption of service:
due to the negligence of, or noncompliance with the provisions of this
Price List by, any person or entity other than the Company, including but
not limited to the Customer or other common carriers connected to the
service of the Company;
due to the failure of power, equipment, systems , or services not provided
by the Company;
due to circumstances or causes beyond the control of the Company;
during any period in which the Company is not given full and free access
to its facilities and equipment for the purposes of investigating and
correcting interruptions;
ssue 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P .C. Price List No.
Original Sheet No. 29
SECTION 2 - GENERAL REGULATIONS (Cont'
Allowances for Interruptions in Service (Cont'
10.Limitations on Allowances (Cont'
during any period in which the Customer continues to use the service on
an impaired basis;
during any period when the Customer has released service to the Company
for maintenance purposes or for implementation of a Customer order for a
change in service arrangements;
that occurs or continues due to the Customer s failure to authorize
replacement of any element of special construction; and
that was not reported to the Company within thirty (30) days of the date
that service was affected.
ssue 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego , CA 92130
Idaho P .C. Price List No.
Original Sheet No. 30
SECTION 2 - GENERAL REGULATIONS (Cont'd)
Allowances for Interruptions in Service (Cont'
10.Application of Credits for Interruptions of Service
In the event Customer s service from Company is interrupted and remains
out of order for more than 8 hours during a continuous 24-hour period
after being reported by Customer, or found to be out of order by
Company, whichever occurs first, appropriate adjustments shall be made
automatically by Company to Customer s bill.
(1)The adjustment will be, at a minimum, a credit on the monthly bill
for services proportional to the duration of the service interruption
with each occurrence of the loss of service for 8 hours during the
24-hour time period counting as one day. For the purpose of
this subsection, every month is considered to have 30 days.
(2)Company will not be required to provide an adjustment for the loss
of service during time periods due to the following conditions: (a)
the negligence or willful act of Customer; or (b) a malfunction of
facilities other than those under the control of Company; or (c)
natural disasters or other events affecting large numbers of
customers; or (d) the inability of Company to gain access to
Customer s premises when required.
The refund may be accomplished by a credit on a subsequent bill.
ssue 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego , CA 92130
Idaho P.C. Price List No.
Original Sheet No. 31
SECTION 2 - GENERAL REGULATIONS (Cont'd)
Privacy Notices
11.1
11.2
11.3
11.4
The Company will furnish Customers with a written description of how it
handles Customers' private information and a disclosure of any ways that such
information might be used or transfelTed that would not otherwise be obvious
to the Customer. This information will be provided at the time service is
initiated and annually thereafter.
Any residential Customer who gives written consent for the release of one or
more of the foregoing categories of personal information will, upon written
request, be informed by the Company of the identity of the person or
corporation to whom any such information has been released. The Company
will notify each residential Customer who is requested to consent to the release
of such information of the provisions of this paragraph. Consent for the release
of such information may be rescinded by the Customer upon 30 days' written
notice to the Company.
The Company will provide an annual written notice to all Customers that use of
800, 888 , and 900 numbers may result in disclosure of the Customer
telephone number to the called party.
The Company will provide Customers with notice prior to participating in the
provision of call identification services that: (i) callers using the Company
service may withhold display of the calling telephone number, on an individual
call basis, from the telephone instrument of the individual receiving a telephone
call by dialing *67 as the first three digits of the number being called: (ii)
Customers may request that the Company withhold display of the calling
number, on a per line basis, from the telephone instruments of all individuals
receiving telephone calls dialed over the Customer s line, and in such case
callers using the line may allow display of the calling telephone number, on an
individual call basis, by dialing *82 as the first three digits of the number being
called; and, (iii) there is no charge for withholding display of the calling
number in accordance with this section.
ssue 2005Effective: ,2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 32
SECTION 2 - GENERAL REGULATIONS (Cont'
Privacy Notices (Cont'd)
11.5 The foregoing provisions do not apply to: (i) identification services used within
the same limited system, including, but not limited to, a Centrex or private branch
exchange system, as the recipient telephone; (ii) identification services that are
used on public agencies' emergency telephone lines or on lines that receive the
primary emergency telephone number (911); (iii) identification services provided
in connection with legally sanctioned call tracing or tapping procedures; and (iv)
identification services provided in connection with 800, 888, or 900 access code
servIces.
Unauthorized Use
Any individual who uses or receives the Company s service, other than under the
provisions of an accepted application for service and a current Customer relationship,
shall be liable for both the price listed cost of the service received and the Company
cost of investigation and collection.
(RESERVED FOR FUTURE USE)
Minimum Period
The minimum period for which services are provided and for which rates and charges are
applicable is one (I) month unless otherwise specified in this Price List. When a service
is discontinued prior to the expiration of the minimum period, charges are applicable
whether the service is used or not.
ssue 2005Effective: ,2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 33
SECTION 2 - GENERAL REGULATIONS (Cont'
Taxes, Surcharges and Other Fees
The Customer is responsible for the payment of Federal excise taxes, gross receipts, access, state
and local sales and use taxes and all taxes, fees, surcharges (however designated) and other
exactions imposed on the Company or its services by governmental jurisdictions, other than taxes
imposed generally on corporations. Any taxes imposed by a local jurisdiction (e.g. county and
municipal taxes) will only be recovered from those customers residing in the affected
jurisdictions. All such taxes, fees, and charges shall be separately designated on the Company
invoices, and are not included in the price listed rates. It should be the responsibility of the
Customer to pay any such taxes that subsequently become applicable retroactively.
Idaho Telecommunications Service Assistance Program ("ITSAP") Uniform Surd1arge
The Customer will be assessed a monthly fee to support Idaho s ITSAP discounts program. This
fee will be $0.12 per access line per month until changed by the Commission pursuant to Idaho
Code Sec. 56-901(1).
ssue 2005Effective: ,2005
By: R. Dale Dixon, Jr., VP of Regulatory Mfairs
Vycera Communications , Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 34
SECTION 3 - DESCRIPTION OF SERVICES AND RATES
Residential Flat Rate Service - Qwest Corporation Service Area
1.1 Applicability
These rates are applicable to flat rate single line local exchange residential service
in the Qwest Corporation exchange areas as shown and defined in its current and
effective price lists on file with the Idaho Public Utilities Commission.
1.2 Rates
Service Establishment to process an order
for service (per line, per order):$30.
Number Change (per line, per change):$13.
Service Charge (per line, per month):
Rate Groups Monthly Recurring Charge
$11.49
$12.
$17.
Bundled Package Service Charge-Linea EconomicaJEconomy
Line 1
(per line, per month):
Save Bundled Package Service Charge 1
(per line, per month):
- Includes unlimited calling between points in Customer s Local Calling Area.
2 - Includes Flat Rate Local Service and Long Distance Calling Plan, Save Plan SV5 or Linea Economica
V50 (i., there will be no separate Long Distance Monthly Recurring Charge; however, usage charges for long
distance shall apply). This package also includes Caller ID, Call Waiting, Call Waiting ID and Monthly Recurring
Charge for Linea Mexicana Service. Linea Mexicana is a service regulated by the Federal Communications
Commission.
Issued: , 2005Effective: , 2005
By: R. Dale Dixon, If., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego , CA 92130
Idaho P.C. Price List No.
Original Sheet No. 35
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'
Residential Flat Rate Service - Qwest Corporation Service Area (Cont'
1.3 (Reserved for Future Use
ssue 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
V ycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego , CA 92130
Idaho P.C. Price List No.
Original Sheet No. 36
SECTION 3 DESCRIPTION OF SERVICES AND RATES (Cont'
Residential Flat Rate Service - Qwest Corporation Service Area
1.4 Special Terms and Conditions
The Company will waive an applicable Local Migration Charge associated
with a Customer s initiation of local service with the Company if the
Customer continues to receive local service from the Company for at least
ninety (90) consecutive days beginning on the day the Customer s local
service is initiated with the Company. The applicable charge will appear
on the Customer s first invoice with an immediate credit of the same
charge. If a Customer fails to receive local service for at least ninety (90)
consecutive days, the charge will be re-imposed, and payment will be
required, on the Customer s final invoice.
Issued: , 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 37
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'
(RESERVED FOR FUTURE USE)
ssue 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Mfairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 38
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'
(RESERVED FOR FUTURE USE)
ssue 2005Effective: , 2005
By: R. Dale Dixon, II., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego , CA 92130
Idaho P.C. Price List No.
Original Sheet No. 39
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'
(RESERVED FOR FUTURE USE)
ssue 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P .C. Price List No.
Original Sheet No. 40
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'
(RESERVED FOR FUTURE USE)
ssue 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
V ycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 41
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'd)
(RESERVED FOR FUTURE USE)
ssue 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego , CA 92130
Idaho P .C. Price List No.
Original Sheet No. 42
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'
(RESERVED FOR FUTURE USE)
ssue 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Mfairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 43
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'
(RESERVED FOR FUTURE USE)
ssue 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications , Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 44
SECTION 3 DESCRIPTION OF SERVICES AND RATES (Cont'
(RESERVED FOR FUTURE USE)
ssue 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Mfairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego , CA 92130
Idaho P.C. Price List No.
Original Sheet No. 45
SECTION 3 -DESCRIPTION OF SERVICES AND RATES (Cont'
(RESERVED FOR FUTURE USE)
ssue 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Mfairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 46
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'
3.4 Changes, Service Restoration
Charge
3.4.To change class, type, or grade of service
(per line or trunk, per order):
Residential $13.
ssue 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No.4 7
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'
(RESERVED FOR FUTURE USE)
ssue 2005Effective: ,2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 48
SECTION 3 DESCRIPTION OF SERVICES AND RATES (Cont'd)
Directory Listings
The Company does not publish a directory or provide other similar listings of its
Customers. However, the Company will arrange for Customers, other than Customers
requesting non-published service, to be listed in the directories and directory assistance
records of Qwest Corporation in accordance with their listing service tariff or price list
schedules, subject to availability of such listing services to Company s Customers. The
Company hereby concurs in such schedules on file with the Commission that are current
and effective as of the effective date of this Price List page. Customers are responsible
for payment of all rates and compliance with all tenus and conditions set forth in such
schedules.
Non-Published Service
At the request of the Customer, the Customer s name, address, and telephone number will
not be listed in any directory or directory assistance records available to the public
except that the number may be included in reference listings. However, such
infonnation, along with call forwarding infonnation from such numbers, will be released
in response to legal process or to certain authorized governmental agencies.
Non-Published Service Charge (installation fee): $25.
(per line, per month): $1.
Non-Listed Service Charge (installation fee): $25.
(per line, per month): $0.
ssue 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
V ycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No. I
Original Sheet No. 49
SECTION 3 DESCRIPTION OF SERVICES AND RATES (Cont'
Custom Calling Services
Custom Calling Features
Custom Calling Features are offered subject to availability from Company
underlying carrier where service is furnished through resale.
Call Forwarding
Call Forwarding allows for the automatic forwarding (transfer) of all
incoming calls to another telephone number. The line can be restored to
normal operation at any time.
Busy Call Forwarding allows the forwarding of incoming calls when the
line is busy. The forwarded number is fixed by the service order.
Select Call Forwarding allows the automatic forwarding (transfer) of calls
from up to ten preselected numbers to another telephone number. The line
can be restored to normal operation at any time.
Call Waiting
Call Waiting sends a tone signal while a call is in progress to indicate a
second call is waiting; and by operation of the switchhook, to place the
first call on hold and answer the waiting call. Operation of the switchhook
permits passage back and forth between the two calls, but a three-way call
cannot be established.
Cancel Call Waiting allows the dialing of an activation code prior to
making a call, to cancel the Call Waiting feature. Cancel Call Waiting
must be activated each time Call Waiting is canceled.
ssue 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 50
SECTION 3 DESCRIPTION OF SERVICES AND RATES (Cont'
Custom Calling Services (Cont'd)
Custom Calling Features (Cont'
Three- W ay Calling
Three- W ay Calling allows the addition of a third party to an established
connection. When the third party answers, a two-way conversation can be
held before adding the original party for a three-way conference. The
initiator of the conference controls the call and may disconnect the third
party to reestablish the original connection or establish a connection to a
different third party. This feature may be used on both incoming and
outgoing calls.
Repeat Dialing
Repeat Dialing allows calls to be automatically redialed when the first
attempt reaches an busy number. The line is checked every 45 seconds for
up to 30 minutes and alerts the originating telephone line with a distinctive
ringing pattern when the busy number and the originating line are free.
Calling Number Blocking
Call Number Blocking allows the automatic blocking of incoming calls
from up to ten preselected telephone numbers. The list of numbers can be
changed at any time. Callers whose numbers have been blocked will hear
a recorded message and no usage charges will apply.
Call Return
Call Return allows the return of a call to the last incoming call whether
answered or not. Upon activation, it will redial the number automatically
and continue to check the number every 45 seconds for up to 30 minutes if
the number is busy. A distinctive ringing pattern signals when the busy
number is free. When answered, the call is then completed. The calling
party s number is not delivered or announced to the call recipient.
ssue 2005Effective: ,2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications , Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 51
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'
Custom Calling Services (Cont'
Regulations
Custom Calling Services are only provided for basic access line services.
Local, message unit, zone calling unit, and toll usage charges apply for
completed calls between: (1) call forwarding equipped lines and the
numbers to which calls are forwarded, and (2) originating stations and call
forwarding equipped lines.
Repeat Dialing and Call Return will operate only when both the caller and
the called party are served from capable switches.
ssue 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 52
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'
Custom Calling Services (Cont'
Rates
The following monthly rates are in addition to the rates and charges for the
associated service.
Non-Recurring
Charge
Monthly
Rate
Call Forwarding:
each residential line $3.
Call Forwarding Select
each residential line $3.
Call Curfew
each residential line $3.
Do Not Disturb
each residential line $3.
Dial Lock
each residential line $3.
Custom Ringing
each residential line $5.
Additional Listing
each residential line $1.50
ssue 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 53
SECTION 3 DESCRIPTION OF SERVICES AND RATES (Cont'
Custom Calling Services (Cont'
Rates (Cont'd)
Non-Recurring
Charge
Monthly
Rate
Caller ID
each residential line
------
$6.
Caller ID with Privacy
each residential line $9.
Call Waiting
each residential line $5.
Call Waiting - Selective with ID
each residential line
------
$5.
Call Waiting - Talking Call Waiting
each residential line $2.
Call Waiting Deluxe
each residential line $5.
Call Waiting ID
each residential line $5.
Three- Way Calling
each residential
------
$3.
Speed Calling (8-Code Capacity)
each residential line $2.
Speed Calling (30-Code Capacity)
each residential line $3.
* - Monthly rate is in addition to Call Waiting monthly rate.
ssue 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P .C. Price List No.
Original Sheet No. 54
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'
Custom Callin Services (Cont'
Rates (Cont'd)
Non-Recurring Monthly
Char Rate
Priority Call
each residential line
------
$3.
Repeat Dialing
each residential line
------
$3.
Call Return
each residential line
------
$4.
Call Blocker/Selective Call Rejection
each residential line
------
$4.
Security Call Screen
each residential line
------
$2.
Message Notification
each residential line
------
$4.
Voice Mail
each residential line
------
$7.
Voice Mail with Message Waiting
Visual Indicator
each residential line
------
$7.
Anywhere Voice Mail
each residential line $10.$14.
ssue 2005Effective: , 2005
By: R. Dale Dixon, If., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P .C. Price List No.
Original Sheet No. 55
SECTION 3 DESCRIPTION OF SERVICES AND RATES (Cont'
Custom Calling Services (Cont'd)
8.4 Usage Sensitive Custom Calling Services
Description of Service
Usage Sensitive Custom Calling Services allows Customers to use Call
Return (*69), Repeat Dialing (*66),1 and Casual Three-Way Calling on a
pay-per-use basis. Customers are charged for each successful activation
of the feature. A successful activation is defined as an attempt by the
serving central office switches to ring the called party s line. A completed
call is not guaranteed. Charges will not be assessed if call set up results in
a busy condition (the called line remains busy for the entire 30-minute
activation period). Additional charges will not be assessed when the
calling party reactivates or deactivates the feature within the 30-minute
activation period. Charges are incurred for utilizing the feature in an
attempt to complete a call and not for completion of the call itself. If the
call is completed, any toll charges incurred will continue to apply and be
billed separately.
The functionalities of the features and regulations do not differ from those
applicable to existing features offered on a monthly subscription basis.
Regulations
Usage Sensitive Call Return and Repeat Dialing are available on
residential access lines where facilities and operating conditions permit.
The Customer is not required to order the features unless the Customer
wishes to subscribe to the features as a monthly service.
The company will block the Usage Sensitive Call Return and Repeat
Dialing features free of charge unless notified by the Customer to unblock
the features.
1 The features may be activated from rotary dial telephones by dialing 1169 for Call Return and
1166 for Repeat Dialing.
ssue 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 56
SECTION 3 -DESCRIPTION OF SERVICES AND RATES (Cont'
Custom Calling Services (Cont'
8.4 Usage Sensitive Custom Calling Services (Cont'd)
Rates and Charges
Activation Charge
Call Return
each activation, residence $0.95*
Repeat Dialing
each activation, residence $0.95*
Casual Three-Way Calling
each activation, residence $0.95*
Call Trace
each activation, residence $1.
* - Call Return, Repeat Dialing and Casual Three- Way Calling on a per use or usage sensitive
basis are subject to monthly total charge of$7.60 for each service, per line. Call Trace is not
subj ect to that $ 7.60 cap.
ssue 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P .C. Price List No.
Original Sheet No. 57
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'd)
Operator Services
(RESERVED FOR FUTURE USE)
ssue 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P .C. Price List No.
Original Sheet No. 58
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'
Operator Services (Cont'd.
Busy Line Verify and Line Interrupt Service
Upon request of a calling party the Company will verify a busy condition
on a called line.
(1)
(2)
The operator will determine if the line is clear or in use and report
to the calling party.
The operator will interrupt the call on the called line only if the
calling party indicates an emergency.
A charge will apply when:
(1)
(2)
(3)
The operator verifies that the line is busy.
The operator verifies that the line is available for incoming calls.
The operator verifies that the called number is busy with a call in
progress and the calling party requests interruption. The operator
will then interrupt the call, advising the called party the name of
the calling party. One charge will apply for both verification and
interruption.
No charge will apply:
(1)
. -
When calling party advises that the call is to or from an official
public emergency agency.
(2)Under conditions other than those specified within, preceding.
(3)Charges for verification and interruption may be billed to a third
number or a calling card.
ssue 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Mfairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 59
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'
Operator Services (Cont'd.
Busy Line Verify and Line Interrupt Service (Cont'd)
Charges:
Verification $1.50
Interruption $3.
Busy Verification and Interrupt Service is furnished where and to the
extent that facilities permit. The Customer shall identify and save the
Company harmless against all claims that may arise from either party to
the interrupted call or any person.
ssue 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego , CA 92130
Idaho P.C. Price List No.
Original Sheet No. 60
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'
Operator Services (Cont'
(RESERVED FOR FUTURE USE)
ssue 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego , CA 92130
Idaho P .C. Price List No.
Original Page No. 61
(INTENTIONALLY LEFT BLANK; RESERVED FOR FUTURE USE)
ssue 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
V ycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Page No. 62
(INTENTIONALLY LEFT BLANK; RESERVED FOR FUTURE USE)
ssue 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 63
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'd)
Equal Access
10.1 The Carrier Selection Process is an agreement whereby:
10.
10.
10.4
A Customer may select an authorized carrier to place intrastate
interLATA MTS/MTS-type calls without the 10XXX or 101XXXX access
code. This carrier is referred to as the Customer s interLA T A primary
interexchange carrier (PIC).
A Customer may select an authorized carrier to place intrastate
intraLATA MTS/MTS-type calls without the 10XXX or 10lXXXX access
code. This carrier is referred to as the Customer s intraLA T A primary
interexchange carrier (IPIC).
On the effective date(s) of intra LATA equal access, Customers who have
not designated a different IPIC will continue with the Company
intraLATA toll service.
In end offices where equal access is available, new Customers must
presubscribe to the PIC and/or IPIC of their choice at the time an order is
placed for service. If a PIC and/or IPIC is not chosen at the time the order
for service is submitted, the Customer may access the interexchange
carrier of the Customer s choice by dialing the appropriate 10XXX or
101 XXXX carrier identification code.
The full nonrecurring IPIC charge is applicable when an intraLATA IPIC
change is ordered separately from the interLATA PIC change and/or when
a Customer presubscribes to different carriers, at the same time, for
interLATA and intraLATA service. Ifa Customer changes both PIC and
IPIC at the same time, to the same IC, CLC, or LEC, the Company will
bill the Customer the full nonrecurring PIC change charge and one-half of
the respective IPIC change charge.
* - Subject to the availability of equal access arrangements from the underlying wholesale local
exchange carrier
ssue 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego , CA 92130
Idaho P.C. Price List No.
Original Sheet No. 64
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'
Equal Access (Cont'
10.The Company will make post conversion changes in the Customer s PIC or
IPIC assignment pursuant to carrier provided list of Customers. Should a
Customer dispute authorization of the change within 90 days of the PIC or IPIC
assignment, and if the carrier cannot produce a letter of agency of confirmation
from the Customer, the Company will place the Customer on the previous
carrier s network where possible and the carrier will be billed one Unauthorized
PIC or IPIC charge for the change to the disputed carrier and one PIC or IPIC
change charge for placing the Customer on the carrier network of his/her
choice.
If the carrier produces the letter of agency or confirmation of choice within 30
days of the Company s request, the Customer will be billed two PIC or IPIC
charges in lieu of charges to the carrier. Charges are only applicable if a
change in an Customer s or agent's carrier selection has been implemented in
the switch.
10.Rates
Nonrecurring
Charge
Charge for authorized PIC
Change
(per PIC change):$5.
Charge for authorized IPIC
Change
(per IPIC change):$5.
Total charge if changing both PIC
and IPIC:$5.
Issued: 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 65
SECTION 3 DESCRIPTION OF SERVICES AND RATES (Cont'
Equal Access (Cont'd)
10.If a Customer orders intraLA T A toll or interLA T A toll simultaneously with an
order for local service, the applicable PIC or IPIC change charge associated
with a Customer s conversion and initiation of service with the Company will
be waived if the Customer continues to receive local service from the Company
for at least ninety (90) consecutive days beginning on the day the Customer
local service is initiated with the Company. The applicable charge(s) will
appear on the Customer s first invoice with an immediate credit of the same
charge(s). If a Customer fails to receive local service for at least ninety (90)
consecutive days, the charge(s) will be re-imposed, and payment will be
required, on the Customer s final invoice.
ssue 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Mfairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 66
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'
(RESERVED FOR FUTURE USE)
ssue 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Mfairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P .C. Price List No.
Original Sheet No. 67
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'
Returned Check Charge
12.1 If a check for payment of any deposit, advance, or charge is returned to the
Company by the bank for any reason other than bank error, a Returned Check
Charge as specified in this Price List will added to the amount due.
12.2 If telephone service is disconnected or suspended for nonpayment as a result of a
returned check, the Returned Check Charge, as well as any other applicable
charges, must be paid before service will be re-established.
12.If a check received as a deposit or advance payment to establish service is
returned, establishment of service will be denied until the amount of the returned
check and the Returned Check Charge is paid, or, if already connected, the service
will be discontinued until the Returned Check Charge and other amounts
applicable to discontinuance and reestablishment of service are paid.
12.4 Returned Check Charge: $20.
ssue 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Mfairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 68
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'
JRESERVED FOR FUTURE USE)
Issued: , 2005
Effective: 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 69
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'
JRESER VED FOR FUTURE USE)
Issued: , 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 70
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'
(RESERVED FOR FUTURE USE)
Issued: , 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 71
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'
(RESERVED FOR FUTURE USE)
Issued: , 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 72
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (Cont'
(RESERVED FOR FUTURE USE)
(RESERVED FOR FUTURE USE)
Issued: , 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego , CA 92130
Idaho P.C. Price List No.
Original Sheet No. 73
SECTION 4 - MISCELLANEOUS SERVICE OFFERINGS
Temporary Promotional Programs
The Company may establish temporary promotional programs, wherein it may waive or
reduce recurring or non-recurring charges, to introduce a present or potential Customer to
a service not previously received by the Customer. The terms of promotional programs
will be filed with the Commission subject to the requirements of applicable law, except if
the promotion is to reduce rates.
Individual Case Basis Arrangements
Arrangements will be developed on a case-by-case basis in response to a bona fide
request from a Customer or prospective Customer to develop a competitive bid for a
service offered under this Price List. Rates quoted in response to such competitive
requests may be different than those specified for such service in this Price List. ICB
rates will be offered to the Customer in writing.
ssue 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Mfairs
Vycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 74
SECTION 5 - RESOLD INTERLATA INTRASTATE AND TOLL SERVICES
Save Product Rate Plan SV5
The Company offers the following per minute flat rates to residential customers.
Monthly Service Charge $3.
Single Bill Fee $1.
Usage Rates (per minutes of use)
IntraLATA:
DAY
$0.1067
EVENING
$0.1067
NIGHT/WEEKEND
$0.1067
InterLA T A intrastate:DAY EVENING
$0.1867 $0.1867
NI G HT /WEEKEND
$0.1867
- This monthly recurring charge is waived for Customers who subscribe to a bundled local and
toll service package set forth at Section 3.1.2.1 and Section 3.1.2.2 in this Price List.
2 - This monthly charge will apply to Customers who elect to have their long distance charges
billed through their incumbent local exchange carrier. This monthly charge will be waived for
Customers who elect to have their long distance charges billed directly by Vycera.
ssue 2005Effective: , 2005
By: R. Dale Dixon, Ir., VP of Regulatory Mfairs
V ycera Communications, Inc.
12750 High Bluff Drive, Suite 200
San Diego, CA 92130
Idaho P.C. Price List No.
Original Sheet No. 75
SECTION 5 - RESOLD INTERLA T A INTRAST ATE AND TOLL SERVICES (CONT'
Linea Economica" Rate Plan V50
The Company offers the following rates to residential customers. "Linea Economica
Program provides a savings of 25% on the first 1 0 minutes of each call.
Monthly Service Charge $3.
Single Bill Fee $1.95
Usage Rates (per minutes of use)
IntraLA T A:
DAY
$0.1067
EVENING
$0.1067
NIGHT/WEEKEND
$0.1067
InterLA T A Intrastate:DAY EVENING
$0.1867 $0.1867
NIGHT/WEEKEND
$0.1867
- Special Discount for the first 10 minutes: the Linea Economica plan automatically discounts
the per minute rate by 25% for the first 10 minutes of a call. For example, a 15 minute
intraLATA call would be rated at $0.08 per minute during the first 10 minutes of the call and
$0.1067 per minute for the remaining 5 minutes of the call. This 25% discount applies only for
those Customers who subscribe to the bundled local service and toll packages
- This monthly recurring charge is waived for Customers who subscribe to a bundled local and
toll service package set forth at Section 3.1.2.1 and Section 3.1.2.2 in this Price List.
3 - This monthly charge will apply to Customers who elect to have their long distance charges
billed through their incumbent local exchange carrier. This monthly charge will be waived for
Customers who elect to have their long distance charges billed directly by Vycera.
Issued: , 2005Effective: , 2005
By: R. Dale Dixon, Jr., VP of Regulatory Affairs
EXHIB IT E
1. Vycera s Audited Consolidated Financial Statements December 31 , 2002 and 2001
2. Vycera s Unaudited Consolidated Balance Sheet 2003
3. Vycera s Unaudited Consolidated Balance Sheet 2004
ImJ
. .
VYCERA COMMUNICATIONS, INC. AND SUBSIDIARIES
(Formerly Genesis Communications International, Inc.
Consolidated Financial Statements
. .
December 31 , 2002 and 2001
(With Independent Auditors' Report Thereon)
. I
KPMG LLP
Suite 1500
750 B Street
San Diego. CA 92101
Indepen~ent Auditors' Report
The Board of Directors and Stockholders
Vycera Conununications, Inc.
We have audited the accompanying consolidated balance sheets of Vycera Communications, Inc. and
subsidiaries (formerly Genesis Communications International, Inc.) as of December 31 , 2002 and 2001
and the related consolidated statements of operations, stockholders' deficit , and cash flows for the years
then ended. These consolidated financial statements are the responsibility of the Company s management.
Our responsibility is to express an opinion on these consolidated financial statements based on our audits.
We conducted our audits in accordance \vith auditing standards generally accepted in the United States of
America. Those standards require that we plan and perfonn the audit to obtain reasonable assurance about
whether the financial statements are free of material misstatement. An audit includes examining, on a test
basis, evidenc~. supporting the amounts and disclosures in the fmancial statements. An audit also includes
assessing the accounting principles used and significant estimates made by management, as well as
evaluating the overall financial statement presentation. We believe that our audits provide a reasonable
basis for our opinion.
In our opinion, the consolidated financial statements refecred to above present fairly, in a11 material
respects, the financial position of Vycera Conununications, Inc. and subsidiaries as of December 31 , 2002
and 200 1 , and the results of their operations and their cash flows for the years then ended in confonnity
with accounting principles genera11y accepted in the United States of America.
KP tV( C::T LL-P
September 13 2003, except for
Note 7 as to which the date is
November 23 , 2004.
KPMG LLP, a U.S- limited liability partnership. ;s the U-
member firm of KPMG International, a Swiss coopera:ive.
VYCERA COMl\ruNICATIONS, INC. AND SUBSIDIARIES
(Fonnerly Genesis Communications International, Inc.
Consolidated Balance Sheets
December 31, 2002 and 2001
Assets 2002 2001
Current assets:
Cash and cash equivalents 000 171 000
Res.tri cted cash . 800 000 800 000
Network receivables, net of allowance for doubtful accounts
of $280 000 and $276 000, respectively 515 000 301 000
Prepaid expenses and othep 210 000 292 000
Total current assets 597 000 564 000
Property and equipment, net 509 000 714 000
Other assets 342 000 204 000
Total assets 448 000 4,482 000
Liabilities and Stockholders' Deficit
Current liabilities:
Accounts payable 922 000 606 000
Accrued network costs 855 000 980 000
Other accrued liabilities 763 000 785 000
Current portion of notes payable 246 000 000
Current portion of capital lease obligations 337 000 272 000
Total current liabilities 123 000 693 000
Long-term liabilities:
Notes payable, net of current portion 800 000 007 000
Capital lease obligations, net of current portion 000 366 000
Total liabilities 018 000 066 000
Commitments and contingencies
Stockholders ' deficit:
Common stock, no par value. Authorized 10 000 000 shares;
issued and outstanding 5 265 000 shares in 2002 and 2001 292 000 292 000
Accumulated deficit 862 000)876
Total stockholders' deficit 570 000)584 000)
Total liabilities and stockholders' deficit 448 000 4,482 000
See accompanying notes to consolidated financial statements.
. .
VYCERA COMMUNICATIONS, INC. AND SUBSIDIARIES
(Formerly Genesis Communications ~temational, Inc.
Consolidated Statements of Operations
Years ended December 31, 2002 and 2001
Net sales of telecommunications services
Operating expenses:
Cost of telecommunications services
Sales and marketing
General and administrative
Depreciation and amortizatIOn
2002
14,409,000
Total operating expe.~ses
Income (Joss) from operations
Interest expense, net
219 000
844 000
321 000
440 000
824 000
585 000
(568 000)
000
000
000
Income (Joss) before income taxes
Income tax provision
Net income (loss)
See accompanying ~otes to consolidated financial statements.
2001
932 000
724 000
5,452 000
346 000
440 000
962 000
(30 000)
(533 000)
(563 000)
000
(564 000)
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VYCERA COMMUNICATIONS, INC. AND SUBSIDIARIES
(F ormerly Genesis Communications International, Inc.
Consolidated Statements of Cash Flows
Years ended December 31, 2002 and 2001
Cash flows from operating activities:
Net income (loss)
Adjustments to reconcile .net income (loss) to net cash provided
by operating activities:
Depreciation and amortization
Bad debt expense
Accrued interest on note payable
Changes in assets and liabilities:
Network receivables
Prepaid expenses and other
Accounts payable
Accrued network costs
Other accrued liabilities
Net cash provided by operating activities
Cash flows :&om investing activities - purchases of property
and equipment
. Cash flows from fin~ncing activities:
Principal payments under capital lease obligations
Principal payments on notes payable
Proceeds from issuance of notes payable
Proceeds from sale of common stock
Proceeds from stock options exercised
Net cash used in financing activities
Net decrease in cash and cash equivalents
Cash and cash equivalents, beginning of year
Cash and cash equivalents, end of year
Noncash investing and financing activities:
Equipment acquired under capital lease
Forgiveness of notes receivable issued for stock
See accompanying notes to consolidated financial statements.
2002
000
440 000
481 000
000
(695 000)
(56 000)
316 000
125 000)
(22 000
360 000
( 154 000)
(287 000)
(18 000)
(305 000)
(99,000)
000
000
000
2001
(564 000)
440 000
736 000
(108 000)
(119 000)
( 172 000)
(1,249 000)
000
000
(216 000)
(503 000)
(20 000)
252 000
000
000
(261 000)
(448 000)
619 000
171 000
101 000
050 000
(1)
(2)
VYCERA COMMUNICATIONS, INC. AND SUBSIDIARIES
(Fonnerly Genesis Communications International Inc.
Notes to Consolidated Financial Statements
December 31, 2002 and 2001
Organization and Business
Vycera Communications, Inc. and subsidiaries (formerly Genesis CommW1ications International, Inc.
(the Company) was incorporated in California in March 1995. The Company provides local and long-
distance telecommunications services primarily to residential customers throughout California, Arizona
Colorado, New Mexico Oregon, Florida, Texas, New York, and New Jersey. On September 6, 2002, the
stockholders approved a change to the Company s name from Genesis Communications International, Inc.
to Vycera Communications, Inc.
Summary of Significant Accounting Policies
(a)Principles of Consolidation
The consolidated financial statements include the fmancial statements of Vycera Communications
Inc. and its three wholly owned subsidiaries. All intercompany balances and transactions have been
eliminated in consolidation.
(b)Use of Estimates
The preparation of the consolidated financial statements in confonnity with accounting principles
generally accepted in the United States of America requires management to make estimates and
asswnptions that affect the reported amounts of assets and liabilities and disclosure of contingent
assets and liabilities at the date of the consolidated financial statements and the reported amounts of
revenue and expenses during the reporting period. Actual results could differ ITom those estimates.
(c)Concentration of Credit Risk
Financial instruments that potentially subject the Company to concentrations of credit risk consist
primarily of network receivables. The Company s network receivables are geographically dispersed
and include many individual customers. Management believes that any risk of loss is significantly
reduced due to the diversity of its 'customers and geographic sales areas. The Company continu(illy
evaluates the creditworthiness of its customers and generally does not require deposits. The
Company s allowance for doubtful accounts is based on historical trends, CUITent market conditionsand other relevant factors.
. .
(d)Regulatioll and Competition
Rates that are charged by the Company for certain telephone services are subject to the approval
various regulatory authorities. Trends in the telecommunications industry point toward increased
competition in virtually all markets and the continued deregulation or alternative regulation
telecommunicationsservices in many jurisdictions.
(e)Cash Equivalents
The Company considers all highly liquid investments with an original maturity of three months or
less to be cash equivalents. Cash equivalents at December 31 , 2002 and 2001 consists of money
market accounts.
(Continued)
. .
VYCERA COMMUNICATIONS, INC. AND SUBSIDIARIES
(Formerly Getjesis Communications International, Inc.
Notes to Consolidated Financial Statements
December 31 , 2002 and 2001
Restricted Cash
At December 31 , 2002 and 2001 , $800 000 of restricted cash has been included in cash and -cash
equivalents in the accompanying consolidated balance sheets. The terms of the Company s .facility
lease require a cash deposit to be held at a commercial bank throughout the life of the lease.
(j)
Property and Eqllipment
Property and equipment are stated at cost. The Company provides for depreciation and amortization
using the straight-line method over the estimated useful lives of the assets. The estimated useful lives-
for network equipment, computer equipment and software, and office fmniture and equipment are
, 2, and 7 years, respectively. The estimated useful life for leasehold improvements is the shorter
of the estimated useful life of the leaseholds or the life of the lease.
(g)
Property and equipment consist of the following at December 31 :
Network equipment
Computer equipment and software
Office furniture and equipment
Leasehold improvements
2002
196 000
679,
450 000
152 000
477 000
(1,968 000)
509,000
Less accumulated depreciation and amortization
2001
139,000
531 000
506 000
142 000
318,000
604 000)
714 000
Expenditures for repairs and maintenance are charged to expense as .incuITed. When assets are sold
or otherwise disposed of, the cost and related accumulated depreciation are removed from the
accounts, and any gain or loss is included in operations. .
. .
Long-Lived Assets
Long-lived assets are reviewed for impairment whenever events or changes in circumstances indicate
that the canying amount of an asset may not be recoverable. Recoverability of assets to be held and
used is measured by a comparison of the carrying amount of an asset to future net cash flows
(undiscounted and without interest) expected to be generated by the asset. If such assets are
considered to be impaired, the impairment to be recognized is measured by the amount by which the
carrying amount of the assets exceeds the fair value of the assets. Assets to be disposed of are
reported at the lo\ver of the carrying amount or fair value, less cost to sell.
(Iz)
(Continued)
VYCERA COMMUNICATIONS, INC. AND SUBSIDIARIES
(Fonnerly Genesis Communications International, Inc.
) .
Notes to Consolidated Financial Statements
December 31 , 2002 and 2001
(i)Other Assets
The Company s other assets as of December 31 2002 and 2001 consist primarily of deposits
one-time ~nstallation costs, and trademark and defeITed fmancing costs associated with the
Company s issuance of debentures. The Company s defeITed fmancing costs are being amortized on
a straight-line basis (which approximates the effective-interest method) over the tenn of the
aITangements and are included within interest expense, net in the accompanying consolidated
statements of operations.
(j)
Revenue Recognition
The Company recognizes revenue on telecommunications services in the period that services are
provided.
(Ie)Advertising
Advertising costs are expensed during the period in which they are incurred.
(I)Stock Option Plan
The Company applies the intrinsic-value-based method of accountmg prescribed by Accounting
Principles Board (APB) Opinion No. 25 Accounting for Stock Issued to Employees and related
interpretations including FASB Interpretation No. 44 Accountingfor Certain Transactions Involving
Stock Compensation an Interpretation of APB Opinion No. 25. issued is March 2000, to account for
its fixed-plan stock options. Under this method, compensation expense is recorded- on the date
grant only if the current market price of the underlying stock exceeded the exercise price. SF
No. 123 Accounting for Stock-Based Compensation established accounting and disclosure
requirements using a fair-value-based method of accounting for stock-based employee compensation
plans. As allowed by SF AS No. 123, the Company has elected to continue to apply the intrinsic-
value based method of accounting described above, and has _adopted only the disclosure
requirements of SFAS No. 123. The following table illustrates the effect on net income if the fair-
value based method had been applied to all outstanding and un vested awards in each period:
Net income (loss), as reported
Deduct total stock-based employee compensation
expense determined under fair-value-based method
for all rewards, net of tax
Pro fonna net loss
2002
000
2001
(564 000)
( 113 000)
(677 000)
(131 000)
(117 000)
(Continued)
(3)
VYCERA COMMUNICATIONS, INC. AND SUBSIDIARIES
(Fonnerly Genesis Communications International, Inc.
Notes to Consolidated Financial Statements
December 31 , 2002 and 2001
em) Income Taxes
The Company accounts for income taxes utilizing the liability method. Under this method, deferred
income taxes are recorded to reflect the tax consequences in future years of temporary differences
between the tax bases of assets and liabilities and their financial reporting bases at each year-end. If
it is more likely tlym not that some portion or all of the net deferred tax asset will not be realized, a
valuation allowance is recognized.
(n)Other Comprehensive Income (Loss)
There were no items of other comprehensive income (loss) for the years ended December 31, 2002
and 2001; therefore, comprehensive income (loss) is the same as net income (Joss) for each oftbese
years.
(0)Transfers of Financial Assets
During 2001 , the Company adopted SFAS No. 140 Accounting for Transfers and Servicing of
Financial Assets and Extinguishments of Liabilities. SF AS No. 140 applies a fmancial-components
approach that focuses on control, whereby after a transfer of financial assets, an entity recognizes the
financial. arid servicing assets it controls and the liabilities it has incurred, de-recognizes financial
assets when control is sUITendered, and de-recognizes liabilities when extinguished. SFAS No. 140
also provides standards for distinguishing transfers of fmancial assets that are sales from transfers
that are secured borrowings. SFAS No. 140 is effective for transfers and servicing offmancial assets
and extinguishments of liabilities occurring after. March 31 , 2001 with retroactive application not
pennitted. For disclosures relating to securitization transactions and collateral, the effective date is
fiscal years ending after December 15, 2000. Under the provisions of SF AS No. 140, the Company
activities in relation to its receivable sale agreement with RFC, as discussed in note 6, are subject to
these reporting standards.
' .
(P) Reclassifications
Certain reclassifications have been made to the prior year consolidated financial statements to
confonn to the current year presentation.
Other Accrued Liabilities
Other accrued liabilities consists of the following components at December 31:
Accrued compensation
Other accrued liabilities
Total
2002
219 000
544 000
763 000
2001
304 000
481 000
785 000
(Continued)
VYCERA COMMUNICATIONS, INC. AND SUBSIDIARIES
(Formerly Genesis Communications International, Inc.
Notes to Consolidated Financial Statements
December 31 , 2002 and 2001
(4)Supplemental Cash Flow Information
Supplemental cash flow items consists of the following components at December 31:
2002
Cash paid during the ye~r for:
Interest
Taxes
590 000
000
(5)Income Taxes
The components of the net deferred tax asset at December 31, 2002 and 2001 are as follows:
Accrued vacation
Allowance for doubtful accounts
Net operating loss carryforwards
Miscellaneous
2002
000
122 000
706 000
- 50 000
888 000
888 000)Less valuation allowance
Net deferred tax asset
2001
533,000
000
2001
000
118 000
1 ,719,000
000
902 000
902 000)
The realization of the deferred tax asset is dependent upon the Company generating sufficient taxable
income prior to expiration of its operating loss carryforwards. Due to the uncertainty regarding the
realization of the deferred tax asset, management believes it is not more likely than not that the Company
net deferred tax asset will be realized and, therefore, has provided a full valuation allowance against the net
deferred tax asset.
(Continued)
VYCERA COMMUNICATIONS, INC. AND SUBSIDIARIES
(Fonnerly Genesis Communications International, Inc.
Notes to Consolidated Financial Statements
December 31, 2002 and 2001
The significant components of the income tax provision for the years ended December 31 , 2002 and 2001are as follows:
2002 2001
Current:
Federal
State 000
000
000
000
Deferred:
Federal
State
000 000
Income tax expense for the years ended December 31 , 2002 and 200 1 diff~red from the amounts computed
by applying the federal statutory income tax rate of 34% primarily due to the effect of the fun valuation
allowance.
At December 31 , 2002, the Company had federal and state net operating loss canyforwards of
approximately $4 347 000 and $2 583 000, respectively. The federal and state net operating loss
carryforwards begin to expire in 2018 and 2002, respectively.
(6)Receivables Sale Agreement
In July 1997, the Company entered into a receivables sale agreement (the RFC Agreement), under which
the Company can sell fractional ownership interests in eligible pools of the Company s billed and unbilled
trade accounts receivable, net of a 5% credit reserve, as defined by the RFC Agreement. In subsequent
amendments dated July 1 , 1999, June 29, 2001, and June 30, 2002 to the original RFC Agreement, RFC
and the Company increased the aggregate purchase commitment to $2 500 000 and extended. the
termination date to June 30, 2006. The aggregate purchase commitment represents the maximum amount
of uncollected receivables held by RFC at any point in time. The Company is charged a quarterly program
fee and interest at rates defined in the RFC Agreement.
The Company has received a legal opinion that the transfers of its receivables to RFC qualify as true sales.
In accordance with SFAS No. 140, the Company recorded the net amounts sold under the RFC Agreement
as a reduction in the Company s trade accounts receivable balance. Under the provisions of the RFC
Agreement for the year ended December 31 , 2001 , the Company sold receivables of $23 532 000, and as of
December 31 , 2001 , RFC has made collections totaling $22 984 000. Program fees, interest, and related
financing charges for the year ended December 31 , 2001 were $206 000, recorded as interest expense in
the accompanying consolidated statement of operations.
(Continued)
VYCERA COMMUNICATIONS, INC. AND SUBSIDIARIES
(Fonnerly Genesis Communications International, Inc.
Notes to Consolidated Financial Statements
December 31 2002 and 2001
, '
During 2002, the Company sold receivables of $19,494 000, and as of December 31 2002, RFC has made
collections -totaling $17 441 000. Program fees, interest, and related financing charges for the year ended
December 31 , 2002 were $219,000, recorded as interest expense in the accompanying consolidated
statement of operations.
(7)Long-Term Debt and pther Long-Term Obligations
Long-term debt consists of the following components at December 31:
2002 2001
14% subordinated debentures, due in 2008 800 000 805 000
10% subordinated debentures, due in 2005, issued to related
p arty 209,000 202 000
10% subordinated debentures, due in 2005, issued to related
party 000 000
Total due 046 000 057 000
Less current portion 246 000 000
800 000 007 000
During 1999, the Company issued 14% nonconvertible subordinated debentures due in 2004 in the
principal amount of $1 825 000. The debentures accrue interest on the principal amount at a rate of 14%
through December 31 , 1999, and thereafter, decrease on the following schedule: 13.5% beginning
January 1 , 2000 and ending June 30, 2000; 13% beginning July 1 , 2000 and ending December 31 , 2000;
and 12 5% beginning January 1 , 2001 and continuing until maturity. Interest is payable monthly and the
Company may prepay the principal and accrued but unpaid interest at any time witho~t premium OI
penalty. Upon the occurrence of an acceleration event, as defined in the debenture agreement, the principal
amount and unpaid interest will become immediately due. On various dates during 2004, the Company
repaid $612 000 of the outstanding debentures, issued new debentures in the amount of $125 000 and
extended the maturity date on all remaining debentures to January 2008.
During 2001 , the Company entered into two debenture agreements with a related party. The first note was
entered into in July 2001 in the principal amount of $50 000 with an interest rate of 10% payable monthly,
with an original maturity date of December 30, 2001. The repayment of this note was extended during
2001 to a maturity date of December 30
, ,
2002. A portion of the note was extinguished in December 2002
upon maturity and replaced by a $37 000 note bearing interest at 10% per armum and maturing in
December 2003. The second note was entered into in September 2001 in the principal amount of $202 000
with an original maturity date of September 4, 2002, but was extended to September 3, 2003 during 2002.
The note has an interest rate of 10% with interest payable semiannually. The balance as of December 31
2002 includes 000 of accrued interest. The Company may prepay the principal and accrued but unpaid
interest on both notes at any time \vithout premium or penalty. In 2003 , the maturity date of both related
party notes was extended to September 2005.
(Continued)
VYCERA COMMUNICATIONS, INC. AND SUBSIDIARIES
(Fonnerly Genesis Communications International, Inc.
Notes to Consolidated Financial Statements
December 31 , 2002 and 2001
(8)Commitments and Contingencies
(a)Leases
The Company has entered into operating lease agreements primarily for office facilities and
equipment. The operating leases are subject to annual increases based upon the consumer price
index. The Company also leases certain equipment under capital lease agreements that mature on
various dates through March 4, 2005 and have interest rates ranging from 9.15% to 16.5%. As of
December 31, 2002, approxi~ateIy $1 ,Z49 000 of su.ch leased equipment is included in property and
equipment with accumulated depreciation, totaling $470,000.
Future minimum payments to be made under lease agreements are as follows:
Operating Capital
leases leases
946 000 363 000
920 000 103 000
170 000 .13 000
000
072 000 479 000
(47 000)
432 000
(337 000)
000
Year ending December 31:
2003
2004
2005
2006"
Total minimum lease payments
Less amounts representing interest
Capital lease obligation
Less current portion
Long-tenn capital lease obligation
Rent expense for the years ended December 31 , 2002 and 2001 was approximately $905 000 and
$930 000, respectively.
(b)Legal Proceedings
The Company is involved in various claims and legal actions arising in the ordinary course of
business. In the opinion of management, the ultimate disposition of these matters will not have a
material adverse effect on the Company s financial position, results of operations, or liquidity.
(9)Stockholders' Deficit
Stock Options
During 1995, the Company adopted a stock option plan (the Plan), which provides for the grant of
incentive stock options (ISOs) and nonstatutory options to employees, directors, or consultants. The
Company has reserved 1 000 000 shares of common stock for issuance under the Plan.
(Continued)
VYCERA COMMUNICATIONS, INC. AND SUBSIDIARIES
(Formerly Genesis Conununications International, Inc.
Notes to Consolidated Financial Statements
December 31 , 2002 and 2001
During 2001, the Company adopted the 2001 Stock Option/Stock Issuance Plan (the 2001 Plan), which
provides for either the grant of IS05 or nonstatuatory options to employees, members of the board of
, directors, or consultants under the 2001 Plan s stock option feature. Additionally, under the 2001 Plan
stock issuance program; shares of comnion stock can be issued directly either through immediat~ purchase
of shares or as a bonus for service rendered to the Company. The Company has reserved a maximum
000 000 shares of common stock for issuance under the 2001 Plan.
The 2001 Plan provides that the exercise price of ISOs and nonstatutory options is not less than the fair
value of the underlying shares and not less than 85% of the fair value of th~ underlying shares
respectively, on the date of grant. The board of directors estimates the fair value on the date of grant and
the option vesting upon each grant. Options may be exercised during a maximum 10-year period ftom the
date of grant.
The following table summarizes stock option plan activity:
Weighted
average
Options exercise
outstanding price
501 550
668,000 1.00
(27 500)
(220 850)
921 200 1.62
225 000
(354,400)1.81
791 800 1.01
~ .
Balance, December 31, 2000
Granted
Exercised
Canceled
Balance, December 31 , 2001
Granted
Exercised
Canceled
Balance, December 31 , 2002
At December 31 , 2002 and 2001 , approximately 305 000 and 200 000 shares under option were
exercisable, respectively. The weighted average exercise price for options exercisable at December 31
2002 and 2001 was $1.59 and $3., respectively. At December 31 , 2002 and 2001 , the weighted average
remaining contractual life for options outstanding was 2.71 and 2.19 years, respectively. At December 31
2002 and 2001 , the range of exercise prices was $4.40 to $0.50 and $4.40 to $0., respectively.
(Continued)
VYCERA COMMUNICATIONS, INC. AND SUBSIDIARIES
(Formerly Genesis Communications International, Inc.
Notes to Consolidated Financial Statements
December 31, 2002 and 2001
The Company has elected to account for its stock-based compensation plans under APB No. 25. However
the Company has computed, for pro forma disclosure purPoses, the value of all options granted using the
fair-value method as prescribed by SFAS No. 123. Under this method, the Company used the risk-free
interest rate at the date of grant, expected volatility, expected diVidend yield, and expected life of the
options to determine the fair value of options granted. The risk-free interest rate used in the calculation was
70%, expected volatility and dividend yield were assumed to be zero, and the expected life of the options
was assumed to be five years.
For purposes of pro fonna disclosures, the estimated fair value of options is amortized to expense over the
options' vesting period. The pro forma compensation expense may not be representative of such expense in
future years.
(10) Employee Benefits
The Company has a qualified 401(k) profit sharing plan (the 401(k) Plan) covering all employees
completing 12 months of employment with the Company. The Company, at the sole discretion oftbe board
of directors, can make matching contributions equal to some portion or all of the participant's contribution
to the 401 (k) Plan. Company contributions for the years ended December 31 , 2002 and 2001 were $21 146
and $23 795, r~spectively. Participants vest in the Company s contributions over five years.
(11) Subsequent Events
In May 2003, the Company entered into a noncancelable capital lease for equipment. The lease matures in
May 2006 with an associated interest rate of 11.79%. Future minimum payments to be made lli1der lease
agreements are as follows:
. Year ending December 31:
2003
2004
2005
2006
Thereafter
239
124
124
885
Total minimum lease payments
Less amounts representing interest
Total capital lease obligation
372
( 12 500)
872
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