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Home My WebLink AboutCANCELLED - Verizon Select Services Inc Tariff No 2.pdfVERIZON SELECT SERVICES INC Idaho P.C. Tariff No. Original Page 1 VERIZON SELECT SERVICES INC RESALE INTEREXCHANGE TELECOMMUNICATIONS SERVICE TARIFF Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING OCT 2 - 2000 Boise, Idaho . . Issued: September 21 , 2000 Effective: October 2, 2000 by:Donald R. Fowler, Director - Tariffs Verizon Select Services Inc 6665 North MacArthur Boulevard , 2nd Floor Irving, TX 75039 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 47th Revised Page 2 Cancels 46th Revised Page 2 CHECK SHEET Pages listed below are effective as of the date shown at the bottom of the respective pages. Original and revised pages, as named below, comprise all changes from the original Tariff and are currently in effect as of the date on the bottom of this page. Paae Revision Paae Revision Paae Revision Original 3rd Revised 6th Revised 47th Revised*3rd Revised 5th Revised 9th Revised*3rd Revised 4th Revised 1 st Revised 40.Original 3rd Revised 16th Revised 2nd Revised 69.Original Original 2nd Revised 6th Revised 1 st Revised 2nd Revised 7th Revised 2nd Revised 2nd Revised 71.2nd Revised 1 st Revised 4th Revised 71.2nd Revised 1 st Revised 2nd Revised 71.Original 1 st Revised 2nd Revised 71.4 1st Revised 11.Original 2nd Revised 71.4.Original Original 2nd Revised 71.4.Original Original 3rd Revised 71.4.Original Original 50.Original 71.4.4 Original Original 50.1 st Revised 71.4.Original Original 50.Original 71.Original 1 st Revised 50.4 Original 71.Original 1 st Revised 50.1 st Revised 71.Original 1 st Revised 50.Original 71.Original Original 50.Original 71.3rd Revised* Original 50.Original 71.3rd Revised* 3rd Revised 50.Original 71.2nd Revised* Original 50.Original 71.2nd Revised* Original Original 71.2nd Revised* Original 1 st Revised 1 st Revised Original 2nd Revised 1st Revised 1 st Revised 3rd Revised 3rd Revised Original Original 3rd Revised Original 2nd Revised 2nd Revised Original 1 st Revised 3rd Revised 1 st Revised 2nd Revised 3rd Revised 2nd Revised Original 78.1 st Revised 2nd Revised 1 st Revised 78.Original 3rd Revised 1 st Revised 78.Original 2nd Revised 4th Revised 78.4 2nd Revised 2nd. Revised 4th Revised 78.Original 3rd Revised 4th Revised 78.Original 6th Revised 78.Original 78.1 st Revised * New or Revised 78.1 st Revised Issued: May 5, 2008 by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge, 2nd Floor Irving, TX 75038 Idaho P~bl~ttlfHHi~~~~s1ffih 2008 Office of the Secretary . CEPTED FOR FILING ~;\ MAY 1 5 200b Boise, Idaho I\. ::,::;:...:~. VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 9th Revised Page 3 Cancels 8th Revised Page 3 CHECK SHEET (Continued) Pages listed below are effective as of the date shown at the bottom of the respective pages. Original and revised pages, as named below, comprise all changes from the original Tariff and are currently in effect as of the date on the bottom of this page. Paae Revision Paae Revision Paae Revision 78.1 st Revised 4th Revised 102.Original 1 st Revised 3rd Revised 102.Original Original 99.1 st Revised 102.Original Original 100 3rd Revised 102.Original Original 101 5th Revised 102.Original Original 101.6th Revised 102.Original Original 101.3rd Revised 102.Original Original 102 4th Revised 102.Original Original 102.Original 102.Original 1 st Revised 102.1 st Revised 102.Original Original 102.1 st Revised 102.Original Original 102.Original 102.Original Original 102.1 st Revised 102.Original 1 st Revised 102.Original 102.Original 2nd Revised 102.Original 102.3rd Revised* 1 st Revised 102.Original 102.3rd Revised* 1 st Revised 102.Original 102.3rd Revised* 4th Revised 102.Original 102.3rd Revised* 8th Revised 102.Original 102.2nd Revised* 4th Revised 102.Original 102.2nd Revised* 102.2nd Revised* 102.2nd Revised* 102.2nd Revised* 102.2nd Revised* 102.2nd Revised* 102.2nd Revised* 102.2nd Revised* 102.40 3rd Revised* 102.41 2nd Revised* 102.42 2nd Revised* 103 3rd Revised 104 Original 105 Original 106 1 st Revised 107 1 st Revised * New or Revised Issued: May 5 , 2008 by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge, 2nd Floor Irving, TX 75038 Effective: May 15, 2008 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAY 1 5 200B Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 1 st Revised Page 4 Cancels Original Page 4 Title Page Check Sheet TABLE OF CONTENTS ...........................................................................................................,................ Tariff Format Table of Contents ........................................................................................................................ ....................................................................................................................................................................................................................................................... . Explanation of Symbols """"""""""""""""""""""""""'" ...................................................... Registered Service Marks ........................................................................................................... Section 1 - Application of Tariff............................................... ...................................................................... Definition of Terms and Abbreviations .........................................".................. Section 2 - 1 - 2 - 3 - 2.4 - 5 - 6 - 7 - 8 - 9 - 10 - 11 - 12 - 13 - 14 - 15 - 16 - 17 - 18- Section 3 - 1 - Section 4 - 1 - 2 - Regulations ................................................................................,....................... Undertaking of the Carrier ............................ ................. .............. .................... ..... Limitations on Service.......................................................................................... Liability of the Company ...................................................................................... Claims .....................................,.......................................................................... Discontinuance or Interruption of Service by Carrier ............................................. Cancellation or Termination of Service by Customer ............................................ Restoration of Service.............................................................,............................ Payment and Billing ............................................................................................. Deposits.............................. ...... ....... ............... ....... .................... .......................... Taxes................................................................................................................... Credit Allowances for Interruptions ......................... .............................................. LDMTS Rates Applicable for Hearing or Speech Impaired Persons ...................... Application for Service/Changed or Canceled Orders........................................... Termination Liability ............................................................................................. Obligations of Customer....................................................................................... Mileage Calculation.............................................................................................. Access Facilities .................................................................................................. Other Rules ............... ............. .......... ................................ .............................. ..... Description of Service ....................................................................................... Availability of Service........................................................................................... Application of Rates and Charges .................................................................... Time Periods and Service Charges ......................."............................................. Description of Services ........................................................................................ 22 (N) Director - Tariffs Verizon Select Services Inc. 6665 North MacArthur Boulevard , 2nd Floor Irving, TX 75039 Effective: April 1 , 2001 Idaho P~blic Utilities Commission Office of the Secretary ACCEPTED FOR FILING APR 1 - 2001 by: Issued: March 21 2001 Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 16th Revised Page 5 Cancels 15th Revised Page 5 Section 4 - 3 - 4.4 - Section 5 - 1 - 2 - 3 - 5.4 - 5 - 6 - 7 - 8 - 9 - 10 - 11 - 12 - 13 - 14 - 15 - 16 - 17 - 18 - 19 - 20 - 21 - 22 - 23 - 24 - 25 - 26 - 27 - 28 - 29 - 30 - 31 - 32 - Section 6 - 1 - 2 - 3 - TABLE OF CONTENTS (Continued) Application of Rates and Charges (Continued) General ...................................................... ...................................................... Rate Period Table/Holidays - Intrastate LDMTS Service.................................... Rates and Charges.............................. .......... ................... ........................ ...... ...., LDMTS Rates and Charges................................................................................... Service Charges and Surcharges............................. ............................... .............. Directory Assistance Service Calls .................. ..................."...................... ........". Voice Intelligent Network - Enhanced Toll Free Service......................................... Frame Relay III Service ......................................................................................... 78. Reserved For Future Use ......................................................................................78. Reserved For Future Use ..............................................................-.......................78. Digital Private Line ................................................................................................ Large Business Voice Service...............................---.......................... m........"""" Reserved For Future Use ................................................................................".... Reserved For Future Use ..............................................................-..................,.... Reserved For Future Use ...................................................................................... 10K Flat Rate Connections Service.............................. .............................. .......".. Reserved For Future Use ..............................................................-................,...... Reserved For Future Use ...................................................................................... Reserved For Future Use ...................................................................................." 5K Flat Rate Connections Service ..............................................................---........ Reserved For Future Use ..................................................................................".. Reserved For Future Use ...............................-...................................................... Calling Card Options................................................................,............................. 95 Reserved For Future Use ..............................................................-....................... Great Connections Plan ......................................................"................................. Simple Connections ...............................-......................................................,....... Reserved For Future Use ...................................................................................... Reserved For Future Use ...................................................................................... Reserved For Future Use ....................................................................................., Reserved For Future Use ..............................................................-....................,.. Digital Private Line II.............................................................................................. Enterprise Connections Service............................................................................. 100 Frame Relay IV Service........... .............. ......-... ............ .............. ............................ 102. One Wide Area Network (One WAN) Service ........................................................102. Audio Conferencing Services..... ......... ............. ....-............................. ....................102.27 (N) Service Agreements, Employee Concessions, Special Promotions ........."..... 102 Employee Concessions .........................................................,....-.......................... 102 Special Promotions ............................................................................................,.. 104 Service Agreements..............................................................-......................,........ 107 Director - Regulatory Affairs Verizon Select Services Inc. 600 Hidden Ridge, 2nd Floor Irving, TX 75038 ~ffective: Mav 19, 2005TU'ilITO f'~!Jllc lJftTitles Commission Office of the Secretary ACCEPTED FOR FILING MAY 1 9 2005 by: Issued: May 4 2005 Boise. Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 6 TARIFF FORMAT Page Numbering - Page numbers appear in the upper right corner of the page. Pages are numbered sequentially. However, new pages are occasionally added to the tariff. When a new page is added between pages already in effect, a decimal is added. For example, a new page added between pages 14 and 15 would be 14. Page Revision Numbers - Revision numbers also appear in the upper right corner of each page. These numbers are used to determine the most current page version on file with the Commission. For example, the 4th revised Page 14 cancels the 3rd revised Page 14. Because of the various suspension periods and deferrals the Commission follows in its tariff approval process, the most current page number on file with the Commission is not always the tariff page in effect. Consult the check sheet for the page currently in effect. Paragraph Numbering Sequence - There are nine levels of paragraph coding. Each level of coding is subservient to its next higher level: 1 . 1.A.1.(a) (a).I (a).I.(i) 1.A.1.(a).I.(i)(1) Check Sheet - When a tariff filing is made with the Commission an updated check sheet accompanies the filing. The check sheet lists the pages contained in the tariff, with a cross reference to the current revision number. When new pages are added , the check sheet changed to reflect the revision. All revisions made in a given filing are designated by an asterisk ). There are no other symbols used on the check sheet if these are the only changes made to it. The tariff user should refer to the latest check sheet to find out if a particular page is the most current on file with the Commission. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FlUNG OCT 2 - 2000 Boise, Idaho Issued: September 21 , 2000 Effective: October 2 , 2000 by:Director - Tariffs Verizon Select Services Inc. 6665 North MacArthur Boulevard, 2nd Floor Irving, TX 75039 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 1 st Revised Page 7 Cancels Original Page 7 EXPLANATION OF SYMBOLS Changes to this tariff are identified on the revised page(s) through the use of symbols. The following are the symbols used and the change indicated by them: (C) - (D) - (I) (M) - (N) - (R) - (S) - (T) To signify a changed regulation To signify a discontinued rate or regulation To signify an increase in rate or charge. To signify material relocated from one page to another without change. To signify a new rate or regulation. To signify a reduced rate or charge. To signify a correction or reissued matter. To signify a change in text but no change in rate or regulation. REGISTERED SERVICE MARKS (D) (D) by: Issued: June 5, 2001 Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge Irving, TX 75038 Effective: June 15_2001 .loano 7iJDtlc Uti itles COmmIssIon Office of the Secretary ACCEPTED FOR FILING JUN 1 5 2001 Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 2nd Revised Page 8 Cancels 1 st Revised Page 8 APPLICATION OF TARIFF This Tariff contains the regulations, rates and charges applicable to the provision of interexchange telecommunications services by Verizon Select Services Inc. for the use of Customers transmitting messages within the State. This Tariff is on file with the Commission. In addition , this Tariff is available for review at the main office of Verizon Select Services Inc., located at 600 Hidden Ridge, 2nd Floor, Irving, TX 75038. As of August 1 , 2001 , all previous references herein to Carrier s F.C. Tariffs, insofar as the service (N) description, rates, and terms and conditions which have been or will become detariffed, shall be I construed to be references to Carrier s Federal Rate Schedules located at http://www.verizon.com/tariffs . (N) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FlUNG NOV 1 22001 Boise, Idaho Issued: November 2, 2001 Effective: November 12 , 2001 by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge, 2nd Floor Irving, TX 75038 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 1 st Revised Page 9 Cancels Original Page 9 SECTION 1 - DEFINITION OF TERMS AND ABBREVIATIONS Acceptance and Confirmation - Written acknowledgment to Customer that an application for service (T)has been accepted by Carrier. (T) Access Arrangement - Any equipment or access facility necessary to interconnect Customer (T) voice/data/video equipment to a Carrier Point-of-Presence (POP) for transmission purposes. (T) Additional Period - Unit of time used for measuring and charging for a connection in excess of the (T) initial period. Application for Service - Customer request in the form of a standard Carrier order that provides (T) applicable service description, technical data and pertinent information that allows Carrier to design the (T)network facilities for Customer and its authorized users. (T) Authorization Code - Numerical code , one or more of which are available to Customer to enable it to (T)access Carrier s network, and which are used by Carrier both to prevent unauthorized access to its facilities and to identify Customer for billing purposes. Authorized User - Person, firm or corporation authorized by Customer to be connected to Customer (T) through private line facilities. Automatic Number Identification (ANI) - Refers to the calling telephone number identification , which (N) will be forwarded to Carriers' network by the Local Exchange Company (LEC) as a call is placed. (N) B8ZS - Bipolar with eight zero substitution (B8ZS) is a line coding technique which permits DS-O and DS-1 transmission with more than 15 consecutive zeros. B8ZS supports 64 Kbps clear channel transmission. Bandwidth - In Hertz, the approximate size of the channel or termination and represents the difference (T) between the highest and lowest frequencies of a band. Baseline Service - Allows Customer to arrange for their own local access via another carrier. Customer is responsible for the installation, maintenance, and repair of the local access facilities. Carrier is only responsible for the POP to POP, which includes installation, repair, billing, and test and turn up. Bill to Third Party - Billing arrangement by which a call may be charged to an authorized station other (T) than the station originating the call or station where the call is terminated. Bit - Smallest unit of information in a binary system of notation. Bits per second (Bps) - Number of bits transmitted in a one second interval. (T) (T) Calling Card - Billing arrangement by which a call may be charged to an authorized calling card (T) account. Carrier - Verizon Select Services Inc. Material omitted from this page now appears on Page 10. Issued: November 19, 2001 by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge, 2nd Floor Irving, TX 75038 Effective: December 3, 2001 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 3 - 2001 Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 1 st Revised Page 10 Cancels Original Page SECTION 1 - DEFINITION OF TERMS AND ABBREVIATIONS (Continued) Central Office Connection - Connection between local access facilities and Carrier service components for facilities. (M) Channel - Electrical transmission path for two-way communications. Clear Channel Capability - Allows Customers to utilize 64 Kbps per DS-O channel by allowing DS-Q or (T) DS-1 transmission independent of the number of consecutive zeros or pulse density. (M) Collect Call - Billing arrangement by which the charge for a call is assessed upon the called station.(T) Coordinated Service - Allows Customer to provide their own local access via another carrier. Carrier is responsible for the network components with the exception of the local loop. Carrier will coordinate the maintenance and repair of the local loop, however, Carrier will not bill or install it. Customer - Company, individual, or other entity which orders or uses service and is responsible for the (T) payment of charges due and for compliance with Carrier s Tariff regulations. Customer Dialed Direct Station-to-Station - Service by which the person originating the call dials the telephone number desired , the message is connected without the assistance of an Operator, and the message is billed to the originating number. Customer Premise - Customer or user s premises, including Customer-designated non-Carrier (T) premises. Data - Information represented as characters in digital or analog form to which meaning can be assigned. Database Routing - Used to specify routing based on either the digits a caller enters on the keypad or (N) the caller s ANI. (N) Digital Transmission - Information transmitted using digitally encoded signals. DS-Q - Facilities that provide for the two-way transmission of isochronous bipolar serial data at a rate of (T) 56/64 Kbps. DS-1 - Facilities that provide two-way transmission of isochronous bipolar serial data at a rate of 1.544 (T) Mbps. DS-3 - Facilities that provide two-way transmission of isochronous bipolar serial data signals at 44.736 (T) Mbps. The service can be provided with either an optical or electrical interface as specified by (T) Customer. Enhanced Routing - Provides routing and control features which Customer may utilize by Voice (N Intelligent Network - Enhanced Toll Free Service. The routing features may be combined to create a customized routing plan for each Enhanced Routing number. Command Routing can be utilized to activate alternate routing plans by placing a call to designated Carrier personnel. (N) Material appearing on this page previously appeared on Page 9. Material omitted from this page now appears on Page 11. by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge, 2nd Floor Irving, TX 75038 Effective: December 3, 2001 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 3 - 2001 Issued: November 19, 2001 Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 1 st Revised Page 11 Cancels Original Page 11 SECTION 1 - DEFINITION OF TERMS AND ABBREVIATIONS (Continued) Entrance Facility - Physical circuit arrangement which connects an entrance site to a Carrier POP.(T) (M) Entrance Site - Location of Carrier s transmission facilities from which services can be provided for (T)Customer to any other entrance site or POP. (T) Facility (or Facilities) - Any item or items of communications plant or equipment used to provide or to connect to specialized services. Full Service - Includes all components from one Customer premise to another Customer premise. This includes local access facilities and any network components covered in this Tariff. Carrier is responsible for ordering, installation, maintenance , coordination , repair, billing, and test and turn up of the service from premise to premise. Customer is responsible for accurate information pertaining to ordering, repair contact information, billing and product specific requirements. Initial Period - Minimum unit of time for which a rate is charged for a connection between given points.(T) (M) Interactive Toll Free (IVR) - Allows callers to access information in Customers computer database and (N) to receive that information using an ordinary touch-tone phone. This system also enables callers to execute certain transactions without the intervention of Customer Service personnel. (N) Inter Office Channel- Private line service element that connects two central offices or POP.(T) Local Access Facility - Channel provided by the local telephone company or alternative provider to (T) connect Carrier s POP to a Customer s location. Local Access and Transport Area (LATA) - A defined geographic area within which the local (T) telephone company provides telephone services and/or facilities. (T) Local Telephone Company - Furnishes exchange telephone service.(T) Long Distance Message Telecommunications Service (LDMTS) - Long distance telecommunications (T) service offered between exchanges pursuant to this Tariff. Main Billed Account - Customer name, address and account number to which charges are billed. Multipoint - Private line service that connects three or more central offices.(T) Network Interface - Demarcation point on Customer s premise that defines the end of the supplier responsibility. Office Connection - Private line service element that interconnects channels and other service (T) elements to a central office, including access connections and function connections. Material appearing on this page previously appeared on Page 10. Material omitted from this page now appears on Page 11. by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge , 2nd Floor Irving, TX 75038 Effective: December 3, 2001 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING OEC 3 - 2001 Issued: November 19, 2001 Bo;se. Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 11 . SECTION 1 - DEFINITION OF TERMS AND ABBREVIATIONS (Continued) Operator - Automated or live Operator.(T) (M) Operator Assisted Station-to-Station - Service by which the person originating the call asks the Operator to connect to a particular number. Person-to-Person - Service by which the person originating the call asks the Operator to reach a particular person , mobile station, or location. Point of Presence (or POP) - Location in Carrier s system where local access facilities connect to an (T) interexchange carrier s network. Real Time ANI - Delivery of calling party ANI to Customers using the Real Time ANI feature.(N) Service - Any or all service(s) provided by Carrier pursuant to this Tariff. Service Agreement - Agreement in which Carrier agrees to provide service under specific terms and conditions of this Tariff. Service Period - Service date to Customer-requested end date.(T) Serving Wire Center - Physical location within a service area used to determine mileage sensitive (T) rates. Sub-Minute Rating - Method of charging for a connection in which the appropriate rate is assessed for (T) an initial period of 18 seconds and for each additional period of six seconds thereafter. (M) Material appearing on this page previously appeared on Page 11. by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge, 2nd Floor Irving, TX 75038 Effective: December 3, 2001 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 3 - 2001 Issued: November 19 , 2001 Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 12 SECTION 2 - REGULATIONS Undertaking of the Carrier Service is furnished for telecommunication services originating and terminating within the State under the terms and conditions of this tariff. Carrier shall operate and maintain Service provided hereunder in accordance with the terms and conditions set forth in this tariff. Limitations on Service Service is available twenty-four (24) hours per day, seven (7) days per week. Service is offered subject to the availability of the necessary facilities and subject to the provisions of this tariff. The obligation of the Carrier to provide service is dependent upon its ability to procure, construct , and maintain facilities which are required to meet the Customer s order for service. The Carrier will make all reasonable efforts to secure the necessary facilities, providing such new service will not adversely affect the Carrier present services. Carrier reserves the right to discontinue furnishing Service, or to limit the use of Service when necessitated by conditions beyond its control , when Customer is using Service in violation of the law or in violation of the provisions of this tariff, or for non-payment of billed charges by Customer. Service provided under this tariff is directly controlled by Carrier, and Customer may not transfer or assign the use of Service, except with the consent of Carrier. In the event of such agreed to transfer or assignment, all regulations and conditions contained in this tariff as well as all conditions for Service , shall apply to the assignee(s) or transferee(s). Service may not be used for any unlawful purpose. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING OCT 2 - 2000 Boise, Idaho Issued: September 21 2000 by: Effective: October 2, 2000 Director - Tariffs Verizon Select Services Inc. 6665 North MacArthur Boulevard , 2nd Floor Irving, TX 75039 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 13 SECTION 2 - REGULATIONS (Continued) Liability of the Company Except as stated in this Section , Carrier shall have no liability for damages , including without limitation direct, consequential, special , incidental or indirect damages, arising out of or related to events, acts, rights or privileges contemplated in this tariff. This tariff does not limit the liability of Carrier for willful misconduct. The liability of Carrier for damages arising out of mistakes, interruptions , omissions delays, errors or defects occurring in the course of establishing, furnishing, rearranging, changing, or terminating Service under this tariff, and not caused by the failure or negligence of Customer, shall in no event exceed the amounts specified in this tariff for Service interruptions. No other liability in any event shall attach to Carrier. The Carrier shall not be liable for any failure of performance hereunder due to causes beyond its control, including but not limited to acts of God, fire, flood or other catastrophes; any law, order, regulation, directive, action or request of the United States Government, or any other government, including state and local governments having jurisdiction over the Carrier, or of any or more of said governments , or of any civil or military authority; national emergencies, insurrections, riots, wars or labor difficulties. The Carrier shall not be liable for any act or omission of any other entity furnishing to Customer equipment, facilities or service used with the Service furnished in this tariff; nor shall Carrier be liable for any damages or losses due to the failure or negligence of Customer or due to the failure of customer-provided equipment or facilities. The Carrier shall not be liable for any damages, including usage charges, Customer may incur as a result of the unauthorized use or the misuse of the Service. This unauthorized use or misuse includes, but is not limited to, the unauthorized use or misuse of Service by Customer s employees, third parties, or the public. Carrier does not warrant or guarantee that it can prevent unauthorized use or misuse. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING OCT 2 - 2000 BoIse, Idaho Issued: September 21 2000 by: Effective: October 2, 2000 Director - Tariffs Verizon Select Services Inc. 6665 North MacArthur Boulevard, 2nd Floor Irving, TX 75039 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 14 SECTION 2 - REGULATIONS (Continued) Liability of the Company (Continued) Claims Carrier shall not be liable for any act or omission of any other entity furnishing facilities or service to Carrier, which are necessary for the provision of Service under this tariff. Carrier is not liable for unavoidable damages to the subscriber s premise resulting from attachment of its equipment and associated wiring on such premises, or from the installation or removal thereof. Customer shall indemnify and save harmless the Carrier from any claims of the owner of Customer s premises or other third party claims for such damages. The Carrier shall be indemnified and saved harmless by customer from and against all loss liability, damage and expense, including reasonable counsel fees, due to (A) claims for libel slander, invasion of privacy, or infringement of copyright in connection with the material transmitted over Carrier s Service or facilities; (B) claims for infringement of patent arising from the combination , connection or use of Carrier s equipment, facilities or Service with Customer- provided equipment, facilities or services; and (C) any other claim resulting from any act or omission of Customer or patron(s) of Customer relating to the use of Carrier s Service or facilities. Discontinuance or Interruption of Service by Carrier Carrier may under the following conditions discontinue or interrupt Service provided by Carrier. For noncompliance with or violation of any applicable State, Municipal or Federal Law ordinance or regulation or noncompliance with or violation of any Commission regulation. For noncompliance with any of the provisions of this tariff governing Service. In the event of Customer s use of Service in such a manner as to adversely affect Carrier s equipment or Service to others. In the event of unauthorized or fraudulent use of Service. By reason of any order or decision of a court or other government authority having jurisdiction that prohibits Carrier from furnishing Service to Customer. In order to perform tests and inspections necessary to insure compliance with tariff regulations or the proper installation, operation, and maintenance of Carrier s equipment and facilities. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING OCT 2 - 2000 Boise, Idaho Effective: October 2, 2000 by: Issued: September 21 , 2000 Director - Tariffs Verizon Select Services Inc. 6665 North MacArthur Boulevard , 2nd Floor Irving, TX 75039 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 15 SECTION 2 - REGULATIONS (Continued) Discontinuance or Interruption of Service by Carrier (Continued) Carrier may suspend service without notice if it deems such action necessary to protect the public, Carrier personnel , agents, suppliers, facilities or services from damages or injury of any kind. Carrier may suspend service after notice to subscriber of noncompliance with any provisions of this tariff is such noncompliance is not corrected within thirty days following the receipt of notice. Carrier, may upon written notice, immediately discontinue service for non-payment of any sum due the Carrier for more than 30 days beyond the rendition of the bill for such service, without incurring any liability. Cancellation or Termination of Service by Customer Customer may, at its option, cancel or terminate the use of Service at any time. Customer remains responsible for all billed charges. Customer may, upon 30 days written notice to Carrier, cancel or terminate the use of Private Line Service at any tine following any applicable minimum service requirement. Restoration of Service The use and restoration of Service shall in all cases be in accordance with the priority system specified in Part 64, Subpart D, of the Rules and Regulations of the Federal Communications Commission. Payment and Billing Customer is responsible for payment of all charges for Service furnished, including charges for Service originated or charges accepted at Customer s station and for charges billed Customer for Calling Card messages. Upon nonpayment of any sum due or upon a violation of any of the conditions governing the furnishing of service, Carrier may discontinue furnishing said service without incurring any liability. If notice from Customer of a dispute as to charges is not reported to a customer service representative or received in writing any Carrier within thirty (30) days after the date the charges are billed , the billing will be considered correct. Carrier shall investigate all disputed charges and shall report its findings and disposition to Customer. The charges for calls are due upon receipt of the bill. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING OCT 2 - 2000 Boise, Idaho Effective: October 2, 2000 by: Issued: September 21 , 2000 Director - Tariffs Verizon Select Services Inc. 6665 North MacArthur Boulevard, 2nd Floor Irving, TX 75039 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 16 SECTION 2 - REGULATIONS (Continued) Payment and Billing (Continued) Monthly Charges Monthly charges may be billed a month in advance of service or in the current month and reflect the rates in effect as of the date of the invoice. A Customer invoice may contain charges from previous periods for service provided from the date of installation through the current invoice period or to reflect changes in rates. Monthly charges for all access service components billed by the Carrier are billed in advance of service and reflect the rates in effect as of the date of the invoice. A Customer s first invoice may contain charges from previous periods for service provided from the date of installation through the current invoice period. For the purpose of computing partial month charges, a month is considered to consist of thirty days. Customer shall be responsible for the payment of all charges for service provided under this Tariff, including unauthorized charges placed from its equipment. Customer shall be responsible for the payment of all excise, sales, use or other similar taxes that may be levied by a governing body or bodies in conjunction with or as a result of the service furnished under this Tariff. Carrier requires a minimum service commitment of 90 days for services, unless specified otherwise. For DS-3 service, a minimum service commitment of one year is required. For Large Business Voice service, a minimum service commitment of one year is required. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING OCT 2 - 2000 Boise, Idaho Issued: September 21 2000 Effective: October 2, 2000 by:Director - Tariffs Verizon Select Services Inc. 6665 North MacArthur Boulevard , 2nd Floor Irving, TX 75039 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 17 SECTION 2 - REGULATIONS (Continued) Deposits General Carrier may require a Customer without an established credit history to pay a sum up to an amount equal to twice the estimated average monthly charge for LDMTS usage as a deposit. Such deposit will be held as a guarantee of the payment of charges provided for herein. The fact that a deposit has been made in no way relieves the Customer from complying with the requirement for prompt payment of bills on presentation. At such time as the Service is terminated, the amount of the deposit will be credited to the Customer s account and any credit balance which may remain will be refunded. Such a deposit may be refunded or credited to the Customer at any time prior to termination of the Service at the option of Carrier. Credit Limits/Toll Usage Limits When a Customer credit history is not known, Carrier may perform a credit assessment. Carrier may set toll usage limitations on applicants for service and existing Customers whose financial condition cannot be verified or is otherwise unacceptable to Carrier. Any required deposit or toll usage limits may be increased or decreased Carrier as it deems appropriate in light of changing conditions. Taxes Federal , state and local sales, use, excise and other taxes, where applicable, shall be added to the charges contained herein , unless Customer provides a properly executed certificate of exemption from such taxes. It shall the responsibility of Customer to pay these taxes and to accept the liability of any such unpaid taxes that may become applicable. Credit Allowances for Interruptions 11.Application - General A credit allowance is applicable to that duration of a call which is interrupted due to poor transmission (e., noisy circuit condition), one-way transmission (one party is unable to hear the other), or involuntary disconnection (cut-off) of the call caused by components of Carrier s equipment. Customer may also be granted credit for reaching wrong number. To receive the proper credit, Customer must notify Carrier within 30 days of the call and furnish the called number, the trouble experienced (e., cut-off, noisy circuit, reached wrong number, etc.), the class of call , and the approximate time the call was placed. Customer will receive credit equivalent to one minute of use. Charges will apply to the re-established call. Credit allowances for a call do not apply for interruptions that are due to the failure of power, equipment or systems not provided by Carrier. 11.Private Line Service Customer will receive a credit for downtime of greater than thirty minutes. Network downtime is calculated in minutes , and subtracted from total monthly minutes. Monthly minutes are determined by multiplying the number of days in a month by 1,440. Network downtime is defined as the number of minutes from a Customer reported outage, not determined to be the fault of the Customer, until Customer accepted cleared outage report. The percentage figure obtained by dividing the number of minutes of total network availability by the total monthly minutes is used to determine monthly network availability. Issued: September 21 , 2000 by:Director - Tariffs Verizon Select Services Inc. 6665 North MacArthur Boulevard , 2nd Floor Irving, TX 75039 Effi~Jb~epu~lrJ'lRffi~its to~~ission Office of the Secretary ACCEPTED FOR FILING OCT 2 - 2000 Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 17. SECTION 2 - REGULATIONS (Continued) Credit Allowances for Interruptions (Continued) 11.3 Frame Relay Service (N) Customer will receive a credit for downtime greater than 30 minutes for Frame Relay Service. Network downtime is calculated in minutes, and subtracted from total monthly minutes. Monthly minutes are determined by multiplying the number of days in a month by 1,440. Network downtime is defined as the number of minutes from Customer reported outage, not determined to be the fault of Customer, until Customer accepted cleared outage report. The percentage figure obtained by dividing the number of minutes of total network availability by the total monthly minutes is used to determine monthlynetwork availability. (N) Issued: December 7 , 2001 by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge, 2nd Floor Irving, TX 75038 Effective: December 17, 2001 Idaho P~blic Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 1 7 2001 Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 1st Revised Page 18 Cancels Original Page 18 SECTION 2 - REGULATIONS (Continued) LDMTS Rates Applicable for Hearing or Speech Impaired Persons 12.Application Persons who have been certified in writing by a licensed physician, audiologist, speech pathologist, or appropriate state or federal agency as having a hearing or speech impairment which precludes oral communications and who have and use a telecommunications device for visual communications, will receive a rate adjustment on Direct Dialed Station- To-Station calls which do not require the intervention of an Operator. 12.Rate Adjustment The adjustment applied to rates will be as follows: Calls placed during the Peak Period will be charged at the Off-Peak Period rate. 12.Certification Carrier will provide a certification form for use by the applicant. A written certification of applicant's speech or hearing impairment must be provided to Carrier at the address shown on the bill. 12.Limitations Off peak rates are provided for use by the speech or hearing impaired Customer. It is only applicable to LDMTS charges for calls originated from and billed to the telephone exchange service of the business where the certified speech or hearing impaired person (T) is employed. These rates are applicable to only one telephone line per location , per person. (T) 12.5 Pay Telephone Calls Toll calls originating at a public or semi-public pay telephone, charged to a calling card and processed through the Telecommunications Relay Service (TRS) shall be charged at rates consistent with FCC ordered guidelines. by:Director - Tariffs Verizon Select Services Inc. 6665 North MacArthur Boulevard , 2nd Floor Irving, TX 75039 Effective: June 15, 2001 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING J U N 1 2001 Issued: June 5 , 2001 Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 1 st Revised Page 19 Cancels Original Page 19 SECTION 2 - REGULATIONS (Continued) Application for Service/Changed or Canceled Orders 13.Carrier will charge for cancellation and change orders prior to the establishment of service. The amount of the charge will vary according to the status of the service order and the stage when cancellation occurred. In addition to any cancellation charge imposed by Carrier, Customer will also be responsible for any charges incurred by (T) Carrier which are imposed by a local access service provider for cancellation of an access service order. 13.Customer may change an application for service upon written notice to Carrier, subject to acceptance and confirmation by Carrier. A charge shall apply to any change when the request is received by Carrier after notification by Carrier of the acceptance and confirmation. The charge will include the sum of the charges and costs incurred by Carrier for the service involved , including direct and indirect costs. Termination Liability 14.Private Line In the event of early termination of contract plans, and unless otherwise stated Customer must pay a lump sum equal to 100% of the remaining discounted monthly rate for the unexpired portion of the first year of the agreement, plus 50% of the monthly discounted charges for the remainder of the term. Customer will not be liable for (T) termination charges for a specified service if a new service of the same type , and of equal or greater charges, is ordered, and the order is received by Carrier, during the same calendar year in which the original service is discontinued by Customer, provided that the expiration date of the contract plan for the new service is on or after the expiration date of the terminated plan. In addition, no termination charge will be applied for Customer converting from a specified service to a more advanced service provided (T) that the expiration date for the contract plan for the new service is on or after the expiration date of the terminated plan, and the new service provides an equal or greater number of sites to be connected. Customer will also be liable for a pro-rata amount of (C) any waived installation charges based on the number of months remaining in the term plan. (C) 14.2 Frame Relay Service (N) Customers terminating service prior to fulfilling their term commitment will be assessed a termination liability in an amount equal to (a) 100% of the MRC for each local access facility, port and PVC service terminated multiplied by the number of months remaining in the first year of the term plan, plus (b) 50% of the MRC for each circuit canceled multiplied by the number of months remaining in the term plan after the first year under this provision. Customer will not have any termination liability if another service of the same or greater monthly price and volume and a term no less than the remaining months of the term plan or one year, whichever is greater, is ordered at the same time the notice of termination is received. Customer will also be liable for a pro-rata amount of any waived installation charges based on the number of months remaining in the term plan. (N) Issued: December 7, 2001 by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge, 2nd Floor Irving, TX 75038 Effective: December 17 , 2001 Idaho P~blic Utilities Commission OffIce of the Secretary ACCEPTED FOR FILING DEC 1 7 2001 Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 20 SECTION 2 - REGULATIONS (Continued) Obligations of Customer 15.1 Customer shall be responsible for the payment of all charges for service provided under this tariff, and of payment of all excise, sales, use or other similar taxes that may be levied by a governing body or bodies in conjunction with or as a result of the service furnished under this tariff. 15.2 Customer shall notify the Carrier of any interruption in service. Before giving notice , the Customer shall ascertain that the trouble is not being caused by action or omission of the subscriber, not within his control or is not in wiring or equipment annexed to the Carrier s terminal. 15.3 Customer shall comply with minimum protective criteria , as may be prescribed by the Carrier to protect equipment and facilities. 15.Customer shall be responsible for ensuring the Customer-provided signals will not result in interference with any of the services provided by Carrier. All signals must be of the proper type, bandwidth and other technical parameters, so as not to damage the Carrier s equipment or degrade service to other subscribers. It shall be the subscriber responsibility to provide adequate electrical power, wiring and electrical outlets necessary for the proper operation of the Carrier s equipment on their premise. 15.Equipment and facilities connected to those of the Carrier shall be constructed operated , and maintained by those providing same so as to work satisfactorily with Carrier s service. Such equipment and facilities shall be suitable to avoid hazard or damage to Carrier s plant or of injury to the Carrier s employees or to the public because of the character or location of such equipment or facilities and sources of power to which it is connected. 15.6 Upon notice from the Carrier that the equipment or facilities of the Customer, or of others so authorized to be connected, is causing or is likely to cause hazard or interference , the Customer, or others so authorized to be connected, shall make such changes as may be necessary to remove or prevent such hazard or interference. 15.7 Customer shall be liable for reimbursing Carrier for all loss or damage from theft , fire flood , or other catastrophes, and negligence and willful acts of the Customer s officers employees, agents or contractors the Carrier provided equipment or facilities on Customer s premise. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING OCT 2 - 2000 Boise, Idaho Issued: September 21 , 2000 Effective: October 2, 2000 by:Director - Tariffs Verizon Select Services Inc. 6665 North MacArthur Boulevard , 2nd Floor Irving, TX 75039 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 21 SECTION 2 - REGULATIONS (Continued) 15. Obligation of Customer (Continued) 15. 15. 15. Customer shall be responsible for obtaining all necessary permits, licenses, variances and other authorizations required by the state and local authorities for installation and operation of Customer provided equipment or facilities for connection with Carrier equipment or facilities. Customer shall make available entry to its premises for Carriers' employees, agents or contractors at any reasonable hour for the purpose of installing, inspecting, or repairing equipment or service, or, upon termination of service, removing the Carrier equipment. No Customer or authorized user may assign or delegate its responsibilities , duties rights or obligations under this Tariff to any person, corporation , or other entity without the express, written approval of Carrier; provided, however, that Customer may, without Carriers approval , assign or delegate such responsibilities, duties, rights, or obligations to any subsidiary or affiliated organization or to any successor organization. Customer is responsible for fault trouble-shooting and isolation of premise equipment and transmission signals and quality. Customer shall be liable to Carrier for the payment of a service charge for trouble-shooting and fault isolation for costs resulting from Carrier identification of a Customer equipment malfunction that was reported by Customer as a service error, or fault , or where the Customer s equipment malfunction created a degradation of network facilities or service regardless of who identifies the trouble. 16. Mileage Calculation 16. Mileage between Carrier s POPs where services are offered is calculated based on V and H (V&H) coordinates as obtained by reference to NECA Tariff F.C. No.4. Not all services are available from all POPs. The airline mileage between Carrier network terminal offices is calculated as follows. Obtain the V and H coordinates for each POP. Obtain the difference between the V coordinates and between the H coordinates for each POP. Square each difference from B , above. Add the square of the V difference to the square of the H difference from C above. Divide the sum of the squared numbers by 10. Round to the next higher whole number. Director - Tariffs Verizon Select Services Inc. 6665 North MacArthur Boulevard, 2nd Floor Irving, TX 75039 E tf&fhY '-1ftib ~cc!R~" ~feofn%Ws ion Office of the Secretary ACCEPTED FOR FILING OCT 2 - 2000 by: Issued: September 21 , 2000 Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 3rd Revised Page 22 Cancels 2nd Revised Page 22 SECTION 2 - REGULATIONS (Continued) Mileage Calculation (Continued) Obtain the square root of the number obtained in E , above. Round to the next higher whole number. This is the airline mileage figure. Example: Abbeville, AL Abernathy, TX ')l 7752 8546 1993 4978 The difference between the V coordinates is 794. The difference between the H coordinates is 2985. Squaring each difference yields: 794 X 794 = 630,436 2985 X 2985 = 8 910 225 Adding the results equals 9 540 661. Dividing by 10 equals 954 066. The square root of 954 066 is 977 , which is the mileage figure. 17 Access Facilities 17.Carrier will offer access facilities to provide a communications channel from the Customer location to each Point-of-Presence (POP). Customers may elect to (T) purchase the access facilities through Carrier or to provide or arrange for the facilities themselves. 17.Carrier will undertake to arrange for alternative access facilities when requested and ordered by Customer, subject to availability and approval by Carrier. At the discretion of Carrier, such alternative access facility arrangements may be utilized in lieu of local exchange company facilities. Alternative access facilities may vary in cost and will be charged on an individual case basis. 17.Any special construction or non-standard charges assessed by the access serviceprovider to Carrier will be the responsibility of Customer. (C) 18 Other Rules Demonstration or promotional calls of up to 10 minutes may be offered to existing or prospective Customers to demonstrate new services, at no charge to Customer. Such offerings will be limited to specific locations and dates and may include originating and/or terminating restrictions. Issued: January 28, 2002 by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge , 2nd Floor Irving, TX 75038 Effective: February 6, 2002 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING FEB 6 - 2002 Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 23 SECTION 3 - DESCRIPTION OF SERVICE Availability of Service Carrier offers resold interexchange telecommunications service, subject to the terms and conditions of this tariff. Service is available twenty-four (24) hours per day, seven (7) days per week. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING OCT 2 - 2000 Boise, Idaho Issued: September 21 , 2000 Effective: October 2, 2000 by:Director - Tariffs Verizon Select Services Inc. 6665 North MacArthur Boulevard, 2nd Floor Irving, TX 75039 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 24 SECTION 4 - APPLICATION OF RATES AND CHARGES Time Periods and Service Charges Rates are stated in terms of Initial Period, Additional Periods, Service Charges, and Surcharges. The specific rate elements used to determine the applicable charges for a call are indicated on the respective rate schedules. Initial Period The minimum unit of time for which a rate is charged for a connection between given points. Additional Periods The unit of time used for measuring and charging for a connection in excess of the Initial Period. Customer Dialed Direct Station-to-Station Only Initial Period and Additional Period rates apply. Customer Dialed Calling Card Station-to-Station, Operator Assisted Station-to- Station , Operator Assisted Calling Card, Person-to-Person Initial Period and Additional Period rates apply in addition to Service Charges and Surcharges, if applicable. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING OCT 2 - 2000 Boise, Idaho Issued: September 21 2000 Effective: October 2, 2000 by:Director - Tariffs Verizon Select Services Inc. 6665 North MacArthur Boulevard , 2nd Floor Irving, TX 75039 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No, 2 Original Page 25 SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Time Periods and Service Charges (Continued) Service Charges and Surcharge A Service Charge applies to each Customer Dialed Calling Card Station-to-Station Operator Assisted Station-to-Station or Person-to-Person call. This charge is added to the Initial Period and Additional Period charges. A Surcharge applies to Station-to-Station and Person-to-Person calls in which Customer has the capability to dial the number but requests the Operator to dial for Customer. The Service Charges, as specified in this tariff, will apply to all Customers except those exempted. There are no Rate Period discounts applicable to the Service Charges or Surcharges. A surcharge, as specified in 5., will be assessed to all non-coin calls made from a payphone to compensate the payphone service provider, pursuant to FCC Ruling CC Docket 96-128. Chargeable Time Chargeable time for all Station-to-Station calls begins when connection is established between the calling station and the called station and ends when the calling station hangs up, thereby releasing the network connection. If the called station hangs up but the calling station does not, chargeable time ends when the network connection is released either by automatic timing equipment in the network or by an Operator. Chargeable time for Person-to-Person calls begins when connection is established between the calling person and the particular person or station specified or an agreed alternate and ends when the calling station hangs up, thereby releasing the network connection. If the called station hangs up but the calling station does not, chargeable time ends when the network connection is released either by automatic timing equipment in the network or by an Operator. Peak/Off-Peak times are specified in Section 4.4 of this tariff based upon the time in the originating location. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING OCT 2 - 2000 Boise, Idaho Issued: September 21 , 2000 Effective: October 2, 2000 by:Director - Tariffs Verizon Select Services Inc. 6665 North MacArthur Boulevard , 2nd Floor Irving, TX 75039 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 26 SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services Long Distance Message Telecommunications Service For the purpose of rate application , one of the following classes of Service may apply to a given call: Customer Dialed Direct Station-to-Station Operator Assisted Station-to-Station Customer Dialed Calling Card Station-to-Station Operator Assisted Calling Card Station-to-Station Person-to-Person Carrier may refuse to accept Calling Cards for which validation is not received from the issuing carrier. Customer Dialed Direct Station-to-Station Customer Dialed Direct Station-to-Station Service allows: the person originating the call to dial the telephone number desired without the assistance of an Operator and the call is billed to the calling station. (It does not include calls from public or semi-public coin telephones); or should equipment capability preclude (1) above , the person originating the call dials the Operator, who places a Station-to-Station call in which the call is billed to the calling station. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING OCT 2 - 2000 Boise, Idaho Issued: September 21 , 2000 Effective: October 2, 2000 by:Director - Tariffs Verizon Select Services Inc. 6665 North MacArthur Boulevard, 2nd Floor Irving, TX 75039 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 1 st Revised Page 27 Cancels Original Page 27 SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued)(T) Long Distance Message Telecommunications Service (Continued) Operator Assisted Station-to-Station Operator Assisted Station-to-Station Service allows calls to be completed with the assistance of an Operator. Operator transfer service provides transfer of O-calls , dialed by Customer, to (T) Carrier s operator. The transfer will only be completed by the local exchange carrier s operator upon the request of Customer. If Carrier s operator then (T) completes a call for Customer, a surcharge per call will be assessed at the (T) Operator Assisted Station-to-Station or Person-to-Person Rates in Section 5. This service is offered where technically feasible. Customer Dialed Calling Card Station-to-Station Customer Dialed Calling Card Station-to-Station Service allows the person originating the call to: dial Carrier provided 800 number;(C) at voice prompt: enter personal 14 digit calling card number enter area code and number Customer wishes to call, or for international calls, dial 011 + country code + city code + phone number for incorrect dialed calls, press ### and redial; or press 0 to speak with a Customer Service Representative.(C) Operator Assisted Calling Card Station-to-Station Operator Assisted Calling Card Station-to-Station Service provides for the person originating the call to dial the Carrier provided 800 number, press 0 to speak to an (C) Operator, and place a Calling Card Station-to-Station call. (C) If the call originator requests Carrier s operator to complete a call when equipment the caller is using allows customer-dialed calls, a per call surcharge will be assessed at Operator Assisted Calling Card Call Completion rates found in Section 5. Call Completion charges will not apply for the hearing and speech impaired or where equipment does not allow customer-dialed calls. by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge, 2nd Floor Irving, TX 75038 Effective: May 17, 2002 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAY 1 7 2002 Issued: May 7, 2002 Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 28 SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) Long Distance Message Telecommunications Service (Continued) Person-to-Person Person-to-Person Service allows the person originating the call to specify the particular party to be reached by an Operator. Carrier does not undertake to bring a called party to a station who cannot be readily reached at the called station. That party may be: a person. a mobile station through miscellaneous Common Carrier attendant. a station , department , or office through a PBX attendant. After the called station has been reached , if the calling party requests or agrees to speak to a party other than the party initially specified, the call is still classified as Person-to-Person. The calling party is responsible for identifying the party at the called station. Person-to-Person charges also apply when the person originating the call asks an Operator to make arrangements with a called party to establish a call at a specified time. Idaho P~blic Utilities Commission OffIce of the Secretary EPTED FOR FILING OCT 2 - 2000 BoIse, Idaho Issued: September 21 , 2000 Effective: October 2, 2000 by:Director - Tariffs Verizon Select Services Inc. 6665 North MacArthur Boulevard, 2nd Floor Irving, TX 75039 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 29 SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) Reversal of Charges (Collect) Calling Card or Bill to Third Number Service Operator Assisted Station-to-Station or Person-to-Person calls will be billed in one of the following ways: Collect - call is billed to the called station; Calling Card - call is billed to a calling card; Third Number - call is billed to a third number. The regularly established Operator Assisted Station-to-Station or Person-to-Person rates apply. Collect calls are permissible between all stations except that the Collect Call option is not available for calls to a public or semi-public coin station. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING OCT 2 - 2000 Boise, Idaho Issued: September 21 , 2000 Effective: October 2, 2000 by:Director - Tariffs Verizon Select Services Inc. 6665 North MacArthur Boulevard, 2nd Floor Irving, TX 75039 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 30 SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) Directory Assistance Service Directory Assistance Service provides Customers assistance in determining telephone numbers. The per call rate for Directory Assistance is that set forth in Section 5 of this tariff. Direct dialed Directory Assistance Service calls are dialed by the Customer and completed without the assistance of an Operator. The services of an Operator are not to be used in connection with the completing of direct dialed Directory Assistance Service calls except in the following cases: (a)To reach the called Directory Assistance Service number where direct dialing facilities are not available. (b)To reach the called Directory Assistance Service number when attempts by the Customer to direct dial such a call cannot be completed. (c)To record the originating telephone number where no automatic recording equipment is available. Customers placing a call to Directory Assistance may obtain the telephone number for a maximum of two listings per call. The Directory Assistance Charge applies whether or not the Directory Assistance bureau furnished the requested telephone number(s), (e., where the requested telephone number is unlisted , non-published or unavailable). Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING OCT 2 - 2000 Boise, Idaho Issued: September 21 , 2000 Effective: October 2 , 2000 by:Director - Tariffs Verizon Select Services Inc. 6665 North MacArthur Boulevard, 2nd Floor Irving, TX 75039 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 1st Revised Page 31 Cancels Original Page 31 SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) Directory Assistance Service (Continued) Calls placed to Directory Assistance via an Operator, instead of direct dialed by (T) Customer, will be assessed an Operator Assisted Service Charge in addition to the Directory Assistance per call charge. This surcharge is billed at the Operator Assisted service charge rate as specified in Section 5.3 of this Tariff. Charges for Directory Assistance Service are not applicable to handicapped Customers on calls placed from business dial tone lines where an employee of the (T) business Customer has been certified by a registered physician or a designated agency as unable to use a directory because of a visual or physical disability, and (T) where assistance is otherwise not available. Directory Assistance Call Completion Service Directory Assistance Call Completion (DACe) Service provides Customers with the option of having the call completed after they have received the requested telephone number from Directory Assistance. When multiple telephone numbers are requested, only the last call can be completed. In addition to the normal Directory Assistance service charge, DACC usage charges apply. Rates for this service are located in Section 5. by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge Irving, TX 75038 Effective: September 20, 2001 '.aho Public Utilities Commission Office of the Secretary ACCEPTED FOR FiLING S E P 2 0 2001 Issued: September 10, 2001 Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 2nd Revised Page 32 Cancels 1 st Revised Page 32 SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) General (T) (N) Voice Intelligent Network - Enhanced Toll Free Service Voice Intelligent Network - Enhanced Toll Free (VIN-E800) Service allows a single, toll free number to terminate at multiple locations or service groups determined by a customized routing set. The toll free number may be terminated at a switched, dedicated or a combination of both locations. This service allows Customer to maintain a controlled call volume while providing various transfer features and other options including enhanced routing and interactive voice response. This service may be sold as a standalone product. Service is available where facilities and conditions permit. Rates are found in Section 5.4. Restrictions Service provided over Wide Area Telephone Service 0NATS) lines, mobile service, payphone lines, residential lines, and lines with handicap discounts are not eligible for this plan. When a term commitment expires, Customer will have 30 days to select another Carrier service plan. If Customer fails to notify Carrier within this time frame Carrier will place Customer at the intrastate/interstate minute of use rate listed in this Tariff. Customer must sign a contract to qualify for the discount plan. The feature charges will remain the same. The new rates will be effective on the first of the month following a 30-day grace period. When Customer disconnects this service, Message Referral is provided for the first four months at no charge. Referral beyond four months is not available. Scope This Rate Schedule is applicable, subject to availability of facilities, where Customer desires to employ Carrier VIN-E800 service within the conterminous United States, Guam , Puerto Rico, Mariana Islands, and S. Virgin Islands. Responsible Organization (Resp Org): Underlying carrier will perform the function of Resp Org, which includes: a) search for and reservation of toll free numbers in the SMS/800; b) creating and maintaining the toll free number Customer record in the SMS/800; and c) provision of a singlepoint of contact for trouble reporting. (N) by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge , 2nd Floor Irving, TX 75038 Effective: December 3, 2001 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 3 - 2001 Issued: November 19 , 2001 Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 2nd Revised Page 33 Cancels 1 st Revised Page 33 SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) Rating of Calls (T) (N) Voice Intelligent Network - Enhanced Toll Free Service (Continued) Domestic calls will be sub-minute rated based on an initial period of 18 seconds with the additional periods being billed in six-second increments thereafter. Rate Determination Customer s fIXed rates are calculated by determining Customer s annual dollar commitment and the term of the agreement selected by Customer. Customer must select a one , two, or three-year term commitment and annual commitment levels of $120 000, $240 000, $360 000, $480 000, $720 000, or $960 000. Minimum Revenue Commitment If Customer does not achieve the annual commitment level, they will be assessed the incremental difference annually. For example, if Customer commits to $240 000 annually and the actual long distance usage is $200 000, then Customer will be billed for the $40 000 shortfall. In addition, the current rates will be re- negotiated based on the new adjusted commitment level. Early Termination Charges If Customer terminates the contract prior to fulfillment of the term selected, an Early Termination Charge (ETC) of 40% of Customer's annual commitment will be billed to Customer for the number of years remaining under Customer-selected commitment. Customer will not be liable for termination charges for a specified service if a new service of the same type and of equal or greater charges is ordered, and the order is received by Carrier during the same calendar year in which the original service is discontinued by Customer, provided the expiration date of the contract plan for the new service is on or after the expiration date of the terminated plan. (N) Issued: November 19 , 2001 by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge, 2nd Floor Irving, TX 75038 Effective: December 3, 2001 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 3 - 2001 Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 3rd Revised Page 34 Cancels 2nd Revised Page 34 SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) Voice Intelligent Network - Enhanced Toll Free Service (Continued) Local Access Facilities Carrier will set up local access arrangements on behalf of Customer as requested for the Enhanced Toll Free services purchased. Any charges associated with the provisioning of the access circuits, including but not limited to , local access charges, coordination charges, access service order charges, or any other charge associated with gaining access from Customer premise to the Point-of-Presence (POP) will be considered access charges. This includes any Non-Recurring Charge (NRC) incurred in association with obtaining access regardless of the contract term. Any special construction or non-standard charges assessed by the company supplying the local access will also be the responsibility of Customer. Any such access charge as described above will be passed through to Customer in accordance with Carrier agreement. Add-On Service International service is an add-on to Carrier s interstate plan and will utilize rates for Enterprise Connections Service as defined in Carrier International Rate (T)Schedule 2. (T) Enhanced Routing Features Enhanced Routing provides routing and control features which Customer may utilize by VIN-E800 service. The routing features may be combined to create a customized routing plan for each Enhanced Routing number. Command Routing can be utilized to activate alternate routing plans by placing a call to designated Carrier personnel. The following are types of Enhanced Routing available to Customers: Area Code Control Area Code Control allows Customer to route calls placed on the same toll free number to differing terminating locations, can be switched or dedicated, based on the originating area code of the caller, and allows Customer to allow or block calls to a toll free number based on the originating area of the caller. by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge, 2nd Floor Irving, TX 75038 Effective: September 6 , 2002 1~8ho Publit Utilities Commission Office of the Secretary ACCEPTED FOR FILING S E P 61'" 2002 Issued: August 26 , 2002 Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 2nd Revised Page 35 Cancels 1 st Revised Page 35 SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) Enhanced Routing Features (Continued) (T) (N) Voice Intelligent Network - Enhanced Toll Free Service (Continued) Area Code Routing Area Code Routing enables Customer to have calls placed on the same toll free number routed differently based upon the originating area code of the caller. A default routing is required for Area Code Routing. Permissible area codes include all area codes in the conterminous United States. Upon request, Carrier will update a subscriber s Area Code Routing feature at no charge if the update is due to an area code split or a new area code being added to the North American Numbering Plan. The proper usage rate based on point of call origination will be applied to each call. Area Code/Exchange Control Area Code/Exchange Control allows Customer to route calls placed on the same toll free number to different termination locations, can be switched or dedicated , based on the originating area code and exchange of the caller and allows Customer to block calls to a toll free number based on the originating area code and exchange of the caller. Area Code/Exchange Routing Area Code/Exchange Routing enables Customers to have calls placed on the same toll free number routed differently based upon the originating area code and exchange of the caller. Exchanges cannot be divided for routing purposes. This feature requires the Area Code Routing feature to identify the area codes and is not to be used as a stand-alone feature. Default routing is required for Area Code/Exchange Routing. Customer will specify a separate routing for non-equal access calls when Automatic Number Identification (ANI) is not available. (N) by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge, 2nd Floor Irving, TX 75038 Effective: December 3, 2001 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 3 - 2001 Issued: November 19 , 2001 Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 2nd Revised Page 36 Cancels 1 st Revised Page 36 SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) Enhanced Routing Features (Continued) (T) (N) Voice Intelligent Network - Enhanced Toll Free Service (Continued) Area Code/Exchange Routing (Continued) Permissible area codes include all area codes or exchanges in the conterminous United States, Guam, Puerto Rico, Mariana Islands, and S. Virgin Islands. Time of Day Routing Time of Day Routing allows Customer to have calls placed on the same toll free number routed to different locations during various times of the day. Time of Day Routing will follow the national observance of daylight savings time. The day may be divided into 15-minute increments, with up to 96 time intervals per 24-hour period. All time intervals must begin on the quarter clock hour. Customer s time of day schedule must include the entire 24-hour day. Day of Week Routing Day of Week Routing permits Customer to have calls placed on the same toll free number routed to different locations based upon the day of the week. Day of Week Routing will follow the national observance of daylight savings time. Day of the Year Routing Day of the Year Routing allows Customer to have calls to the same toll free number routed to different locations on specified days of the year. Dates are stored in a month/day format. Customer must revise Day of theYear Routing schedules annually. (N) Material omitted from this page now appears on Page 45. by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge, 2nd Floor Irving, TX 75038 Effective: December 3, 2001 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 3 - 2001 Issued: November 19, 2001 Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 3rd Revised Page 37 Cancels 2nd Revised Page 37 SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) Voice Intelligent Network - Enhanced Toll Free Service (Continued) Enhanced Routing Features (Continued) Call Allocation Call Allocation permits Customer to define routing of calls placed on the same toll free number on a percentage basis so that calls can be allocated to multiple locations. Percentages must be defined in whole numbers , with one percent as the smallest allocation percentage to any location. The total of all percentage allocations must be 100%. Command Routing Command Routing allows Customer to activate a different Enhanced Routing plan on command by placing a call to Carrier. Customer may define up to 99 separate routing plans per toll free number. Routing plans must be loaded in Carrier s network before they are available for activation on command. Customer must have a minimum of two routing plans to be able to utilize this feature. Command Routing charges do not apply if Customer uses the normal service order process to activate routing plans. 10.Dialed Number Identification Service (C) DNIS - is designed for applications where multiple toll-free numbers must terminate over a single service group. The terminating switch outpulses up to 10 digits so the toll-free number dialed can be identified. (C) 11.In-Band Real Time ANI Delivery (N) Delivers the originating phone number to the service agent as part of call set-up, thus giving the agent information about his or her caller either as the call is received or just before. In-Band is available with existing T-1 or DAL facilities. In equal access areas, 10 digits are provided. In non-equal areas, only the area code is provided. (N) Issued: January 13, 2003 by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge , 2nd Floor Irving, TX 75038 Effective: January 23, 2003 Itlaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 2 3 2003 Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 3rd Revised Page 38 Cancels 2nd Revised Page 38 SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) Voice Intelligent Network - Enhanced Toll Free Service (Continued) Enhanced Routing Features (Continued)(N) 12.Out-Of-Band Real Time ANI Delivery Delivers the originating phone number to the service agent as part of call set-up, thus giving the agent information about his or her caller either as the call is received or just before. Out-Of-Band is available with ISDN Service. In equal access areas, 10 digits are provided. In non-equal areasonly the area code is provided. (N) Interactive Toll Free Features Interactive Toll Free (IVR) allows callers to access information in Customers computer database and to receive that information using an ordinary touch-tone phone. This system also enables callers to execute certain transactions without the intervention of customer service personnel. This feature can be expedited. (T) Call Referral (T) Call Referral transfers a call by connecting the caller to Customer s CPE. (T) The call is routed based on caller-entered digits or by rotary default. Default routing, generally to a specified Customer location , must be specified or a generic default message will be played. Busy/Ring-No-Answer Treatment (T) Busy/Ring-No-Answer allows Customer to specify how the call is to be routed if the Call Referral location is busy or does not answer. Different routing may be specified for a busy condition rather than for a Ring-No- Answer condition. The following routing treatments are available: (a) (b) Attempt to complete the call to the same location Return to any point in the previous menu (c) (d) Route to new menu , and Complete the call to a different location without any menu interaction. Material omitted from this page now appears on Page 40. by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge, 2nd Floor Irving, TX 75038 Effective: 1rJnuary 23 , 2003 daha P~blic Utilities Commission Office of the SecretaryACCEPTED FOR FILING JAN 2 3 2003 Issued: January 13 , 2003 Boise. Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 3rd Revised Page 39 Cancels 2nd Revised Page 39 SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) Voice Intelligent Network - Enhanced Toll Free Service (Continued) Interactive Toll Free Features (Continued) Database Routing (T) Database Routing is used to specify routing based on either the digits a caller enters on the keypad or the caller s ANI. Back to Menu (T) Back to Menu returns the caller back to the menu message announcement for further routing. Caller Transfer (T) Caller Transfer provides routing based on the digits entered by the caller to another toll free number. Menu/Message Replay (T) Menu/Message Replay allows the caller to return to a previous menu or announcement. The call may then be routed as appropriate. Agent Transfer (T) Agent Transfer allows the recipient of an Agent Transfer, who is eligible for (M) Call Referral, to transfer a call to a Carrier toll free number. (M) (a) Direct Transfer (N) (Blind Transfer) Agent transfers a caller to an alternate destination without verifying answer supervision (b) Two-way Agent Transfer (Consult and Transfer) Agent waits for answer supervision , consults with secondary agent and hangs up. (c) Three-way Agent Transfer (Three-way Conference) Agent transfers a caller to an alternate destination , announces the call , and establishes a three-way conference with the caller and the secondary agent. (N) Material appearing on this page previously appeared on Page 40. Material omitted from this page now appears on Page 40. Issued: January 13 , 2003 by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge, 2nd Floor Irving, TX 75038 Effective: January 23 , 2003 I~aho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 2 3 2003 Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 3rd Revised Page 40 Cancels 2nd Revised Page 40 SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) Voice Intelligent Network - Enhanced Toll Free Service (Continued) Interactive Toll Free Features (Continued) Agent Transfer (Continued)(T) Agent transfer is ordered as either two-way or three-way. Two-way (N) permits an agent to perform only direct, and consult and transfer. Three- way permits an agent to perform direct, consult and transfer, and three-way conferences. (N) Security Codes (T) Security Codes allows Customer to provide a list of valid codes, which can (M) be used to allow or deny a caller access to any routing. (M) Caller-Entered Codes (T) Caller-Entered Codes can be validated against a Customer-provided (M) database to allow caller access to different routing options. (M) 10.IVR Building Blocks (N) A Building Block is a unit of construction or composition , also known as a feature or capability, used to create a program for Interactive Toll Free services. Interactive Toll Free Services are created by using Building Blocks in virtually any combination to meet Customer s unique applicationneeds. (N) (a) Message Announcement (M) Message Announcement offers Customer a recorded voice message which may be used to assist in the routing of the call. The message announcement may provide a menu of options, information prior to call termination , or information prior to connecting to Customer location without any caller interaction. Message announcements are purchased in 30-second voice slots. A Message Announcement can (M) be used with the call referral feature or as a stand-alone feature when (N)the call terminates after the announcement. (N) (b) Time/Day Variable Program (T) Time/Day Variable provides routing based on the time-of-day, day-of- (M) week, or day-of-year. (M) Material appearing on this page previously appeared on Page 38 and Page 39. Material omitted from this page now appears on Page 40. by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge , 2nd Floor Irving, TX 75038 Effective: January 23, 2003 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 2 3 2003 Issued: January 13, 2003 Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 40. SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued)(N) Description of Services (Continued) Voice Intelligent Network - Enhanced Toll Free Service (Continued) Interactive Toll Free Features (Continued) 10.IVR Building Blocks c. Agent Transfer Speed dial Used in conjunction with Agent Transfer to facilitate the transfer process. Agent enters a 2 to 5 digit speed dials code instead of the entire domestic toll free number Agent Transfer Speed Dial reduces the number of key strokes required to transfer a call and makes changes to telephone number transparent to those dialing them. Up to 3000 codes permitted per program (N) Stand-Alone Agent Transfer is a special type of Interactive Toll Free (T) feature with Call Referral, which provides automatic call termination to a (M) Call Referral number without caller interaction. Non-recurring and monthly recurring charges also apply. (M) When Customer subscribes to Interactive Toll Free features, a surcharge (T) is applied on a per call basis. The surcharge is not based on the number (M) of features used during the course of the call. Nonrecurring and monthly recurring charges also apply. In addition, Customer pays a flat, per minuteusage charge. (M) d. Voice Recognition (T) This feature can only be ordered on an ICB basis. Pricing can only be (C) determined once the voice requirements are determined for the customer specific needs. (C) Interactive Toll Free Reports (The standard IVR reports provide information on (M) call volumes, call transfer statistics, call characteristics, caller-entered selections and codes that may be used to manage the IVR program and give insight into how callers are using the application. Management Reports - Provides information on call counts and call transfer statistics. These reports provide a means for Customer to measure the effectiveness of their application and manage resources. Reports should be used to gauge caller activity, not for billing purposes. Reports are available in standard format and include Call Referral Reportsand Agenda Transfer Reports. (M) Material appearing on this page previously appeared on Page 40. by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge, 2nd Floor Irving, TX 75038 Effective: January 23 , 2003 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 2 3 2003 Issued: January 13 , 2003 Boise. Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 2nd Revised Page 41 Cancels 1 st Revised Page 41 SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) Voice Intelligent Network - Enhanced Toll Free Service (Continued) Interactive Toll Free Reports (Continued) (T) (N) Marketing Reports - Provides insight on caller responses within the course of an interactive call. These reports provide information about how callers use the application and provide a means for capturing caller touch- tone and Voice Recognition responses. Reports should be used to gauge caller activity, not for billing reconciliation. Reports are available in standard formats and include the Menu Count Report, Code Report Survey Report, Daily Program Summary Report, and Hourly Program Summary Report. Raw Data Reports - Available to Customers wanting to import call data into another source for manipulation (such as a spreadsheet) or into their internal information system. The data will be provided as a text file in a space, comma, or quote-delimited string. Other Reports (These reports will provide information about the usage of the toll free number, including the volume of calls, call duration, and how a call is handled after it has gone through the IVR part of the enhanced routing system. Near Real Time Call Detail Record Tool - Provides information about the usage of toll free numbers. Reports can be created on the completion calls, calling patterns and statistics including volume of calls, call duration and originating ANls. CDRs are reported in GMT, also referred to as "Zulu time. Non-Summarized CDRs - "Raw" CDRs data includes originating date and time, originating calling number, call duration, call completion code , dialed number, translation number, information digits, final switch and trunk ID treatment code and call status category (Call Completed , Dedicated Access Line (DAL) Busy, Ring No Answer (RNA) , Abandoned, Busy/Blocked and other Incomplete). (N) Issued: November 19 , 2001 by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge , 2nd Floor Irving, TX 75038 Effective: December 3, 2001 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING 0 E C 3 - 2001 Boise. Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 2nd Revised Page 42 Cancels 1 st Revised Page 42 SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) Voice Intelligent Network - Enhanced Toll Free Service (Continued) Other Reports (Continued) (T) (N) Status Code Summary Report - Summarizes all calls that are presented including (The total number of calls is also reported as percentages of the total for each category.): completed calls; calls that are busy at the DAL; calls that have been abandoned; calls that have received RNA; calls that were busy or blocked at the switch. Call Duration Summary Report - Reflects completed calls only. NPA-NXX Report - Reflects completed calls only; every NPA-NXX from which calls originate during the requested reporting period. Area Code (NPA) Report - Reflects completed calls only; each NPA from which calls originate during the requested reporting period. Call Summary by Hour - Reflects completed calls only; each NPA from which calls originate during the requested reporting period. These calls are shown in one-hour increments for a complete 24-hour period. Additional Terms and Conditions of Service Moves, Additions and Changes to Service Customer will incur a change charge for moving, adding, or changing service or features. This feature change charge will also be applied when Customer requests any logic change to the IVR program. Logic changes include, but are not limited to: adding or deleting a call referral , changing the rotary/time out instructions, changing message order, changing back to menu treatment, adding call entered codes (validated or unvalidated) or changing the caller entered codes from validated to unvalidated or vice versa , and adding, deleting, or changing a decision point. (N) Issued: November 19, 2001 by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge, 2nd Floor Irving, TX 75038 Effective: December 3 2001 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 3 - 2001 Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 2nd Revised Page 43 Cancels 1 st Revised Page 43 SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) Additional Terms and Conditions of Service (Continued) (T) (N) Voice Intelligent Network - Enhanced Toll Free Service (Continued) Contract Liability Extension If one of the first two conditions and the second and third provision exist Carrier and Customer may agree to transition Customer to the next lower annual commitment level: If after the ninth month in a one-year contract, Customer is not on schedule to reach their commitment level at the end of the 12 months; , if after the 11th month in a two or three-year term contract Customer is not on schedule to reach their commitment level at the end of the first year; Customer must meet at least 75% of the original annual commitment level; Customer must have an original annual commitment level no less than $240 000. Upon agreement by both Carrier and Customer, Customer s rates will be re-negotiated based on the new adjusted annual commitment level either before the 12th month anniversary date in a one-year contract or within 45 days after the 12th month anniversary date in a two or three-year term contract. This commitment term and volume will not be re-negotiated more than once in any consecutive 18-month period. In conjunction with this re- negotiation , Customer will be assessed five percent on the actual long distance usage billed for the subject year. For example , if Customer original annual commitment was $480 000 for a two-year term and Customer s actual long distance usage for the first 12 months is $400 000 then Customer has the option to adjust the commitment level to $360 000 for a new two-year term. However, Customer will be billed five percent of the $400 000, which is $20 000. (N) by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge, 2nd Floor Irving, TX 75038 Effective: December 3, 2001 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING OEC 3 - 2001 Issued: November 19 , 2001 8oise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 2nd Revised Page 44 Cancels 1 st Revised Page 44 SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) Additional Terms and Conditions of Service (Continued) (T) (N) Voice Intelligent Network - Enhanced Toll Free Service (Continued) Contract Liability Extension (Continued) If Customer does not re-negotiate the commitment level , the original contract term remains in place and the minimum annual revenue commitment stated above, based on the original contract term, will be assessed. Expedites Carrier may offer expedites for VIN-E800 service. However, Carrier does not guarantee a shortened installation interval for every accepted request and expedites are only available on dedicated circuits of DS3 or lower bandwidths and the IVR feature functionality. (N) by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge, 2nd Floor Irving, TX 75038 Effective: December 3 2001 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 3 - 2001 Issued: November 19, 2001 Boise. Idaho Verizon Select Services Inc.Idaho P.C. Tariff No. 4th Revised Page 45 Cancels 3rd Revised Page 45 SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) Frame Relay III Service This service is no longer available to new Customers.(C) General Frame Relay III Service is a high-performance, cost effective data offering for connectivity of multiple Local Area Networks (LANs) or Systems Network Architecture (SNA) locations. Frame Relay III service uses shared facilities and statistical multiplexing to transport data communications. Frame Relay III Service delivers bandwidth-on-demand internetworking connections, providing up to speeds. It is ideal for intensive, bursty data transmission applications. Dedicated access facilities provide access to the frame relay network through ports. Connectivity to the frame relay network is provided through Permanent Virtual Circuits (PVCs) which provide logical software connections for communications between ports on the network. Multiple PVCs can be defined on any given port providing a single access line the capability to transmit data to multiple destinations. Rates are found in Section 4. Rate Elements There are four primary components to Frame Relay Service: - Local Access Facility (dedicated) - Frame Relay Port - Permanent Virtual Circuit (PVC) - Virtual NNI Port 1. Local Access Facility - Customers may access the frame relay network through 56 Kbps (DSO) or 1.544 Mbps (DS1) digital facilities. liaho Public Utilities Commission Office of the Secretary ACCEPTED FOH FILING OCT 1 0 2003 Boise, Idaho "-'. " "'.., . ,.. --" '.. -- -,.- Issued: September 30, 2003 Effective: October 10, 2003 by:Director - Regulatory Affairs Verizon Select Services Inc. 600 Hidden Ridge, 2nd Floor Irving, TX 75038 Verizon Select Services Inc.Idaho P.C. Tariff No. 2nd Revised Page 46 Cancels 1 st Revised Page 46 SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) Rate Elements (Continued) (T) (N) Frame Relay III Service (Continued) Frame Relay Port - The frame relay port provides the physical connection between the local access facility and the frame relay network. The port also provides the logical termination of the PVCs assigned to the port. The port speed provides the maximum (burst) speed for which Customer is capable of sending or receiving information through an individual port. Customers select a speed for each frame relay port, ranging from 56 Kbps to 1.544 Mbps. The sum of the individual PVCs speed can not exceed the port speed. The port speed must be large enough to accommodate the cumulative egress of all PVCs connected to the port. Frame Relay PVC and Committed Information Rate (CIR) - The PVC provides the logical dedicated communications path (circuit) between two ports. PVCs use packet switching technology to automatically route around network related failures. PVCs are predefined for each pair of end point devices so a virtual network path (circuit) is always available without call set-up delay. This results in faster access to the network, better response time for end user applications and a high degree of network security. A CIR is assigned to each PVC. The CIR defines the average minimum data transmission rate the network will allocate to the PVC under normal operating conditions. The data transmission rate for a PVC can exceed the CIR when excess capacity is available on the port and on the network. When excess capacity exists, an average data rate above the CIR may be achieved up to the port capacity. Data sent across a virtual connection in excess of the connection s CIR will be marked by the network as being discard eligible in event of network congestion , and will be delivered only if the instantaneous demand for the output on the transmission channel is equal to or less than the capacity of the queue for that channel.(N) by:Donald R. Fowler, Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge, 2nd Floor Irving, TX 75038 Effective: December 17, 2001 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 1 7 2001 Issued: December 7 , 2001 Boise. Idaho Verizon Select Services Inc.Idaho P.C. Tariff No. 2nd Revised Page 47 Cancels 1 st Revised Page 47 SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) B. Rate Elements (Continued) (T) (N) Frame Relay III Service (Continued) 4. Virtual Network to Network Interface (NNI) Port This option permits Customers to connect separate frame relay network arrangements. In addition to regular Frame Relay Service rates, Nonrecurring Charges (NRCs) and Monthly Recurring Charges (MRCs) for a NNI PVC and for the NNI ports will apply. The NNI PVC is available at a designated CIR. The Virtual NNI port must be large enough to accommodate the cumulative egress of all PVCs connected to the NNI. It will be at least as large as the sum of the CIRs for all PVCs connected to it and at least as large as the largest User to Network Interface port connected to it. C. Features 1. Service Standards Customer will receive a credit for downtime greater than 30 minutes for Frame Relay III Service. Network availability is calculated by taking network downtime in minutes and subtracting it from Customer s total monthly minutes. The result is divided by the total monthly minutes for all PVCs. The monthly minutes are determined by multiplying the number of days and quantity of PVCs in a month by 1,440. The resulting percentage provides Customer calculated network availability. Carrier defines network downtime as the number of minutes from Customer reported outage at a PVC level until Customer accepted cleared outage report. Carrier is committed to maintain a service delivery data rate of 98%, for Customer frame relay virtual network. This data rate is measured monthly based on statistics included in Carrier s monthly frame relay performance report. Carrier will refund one monthly recurring charge for the frame relay port and the PVC for failing to meet the service delivery commitment. There will be no credit given for any access facility that does not maintain the service delivery data rate. Service remains subject to all Regulations in Section 2.(N) by:Donald R. Fowler, Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge, 2nd Floor Irving, TX 75038 Effective: December 17, 2001 Idaho Public Utilities Commission Office of the Secretarv ACCEPTED FOR HUNG DEC 1 7 2001 Issued: December 7 , 2001 Boise. Idaho Verizon Select Services Inc.Idaho P.C. Tariff No. 2nd Revised Page 48 Cancels 1 st Revised Page 48 SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) Features (Continued) (T) (N) Frame Relay III Service (Continued) Service Standards (Continued) (a)Service delivery data rate is calculated as follows: Rate = TEK / (TIK-SDBBEK), where: TIK is the Total Ingress Kiloframes. The total number of kiloframes offered to the frame relay network, by all PVCs across all access facilities. TEK is the Total Egress Kiloframes. The total number of kiloframes delivered by the frame relay network, by all PVCs across all access facilities. SDBBEK is the Subtotal Discarded BC + BE Exceeded Kiloframes. The number of total discarded kiloframes induced by Customer access facilities with mismatched speeds. BC represents the data rate allowed under normal conditions across a PVC. BE represents the maximum burst allowed across a PVC; Carrier uses a BE PVC setting to restrict Customer with two different access facility speeds from offering the network more data than the remote location could physically receive (e., one access facility has an access speed of 1.544 Mbps and a remote access facility of 56 Kbps; it would be impossible for the remote location to receive continuous burst of 1.544 Mbps speeds). If Customer burst is above BE, the data will be discarded at the entry level port.(N) Material omitted from this page now appears on Page 50. by:Donald R. Fowler, Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge, 2nd Floor Irving, TX 75038 Effective: December 17, 2001 Idaho ~~blic Utilities Commission 0, flee of the Secretary ACCEPTED FOR FILING DEC 1 7 2001 Issued: December 7 2001 Boise. Idaho Verizon Select Services Inc.Idaho P.C. Tariff No. 2nd Revised Page 49 Cancels 1 st Revised Page 49 SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) Features (Continued) (T) (N) Frame Relay III Service (Continued) Service Standards (Continued) (b)Components excluded from the calculation of service delivery data rate (and any associated refunds) are: Customers with network configuration of less than four PVCs and less than 5 000 kiloframes; any act or omission on the part of any third party including, but not limited to, any local access provider; data loss during the scheduled maintenance windows; data lost resulting from Customer configurations where the egress port is not engineered with enough capacity to handle traffic loads from the remote sites; a month in which Customer fails to transmit in aggregate at least 000 kiloframes of data; back-up PVCs; any month in which Customer undergoes network configuration changes, such as upgrades to, or additions of PVCs or access ports; discarded frames due to excess BC + BE data (subtracted as part of the service delivery data rate); and no credit for the first month of service. (c)Service Delivery In the event that actual service delivery data rate falls below committed data rate and Carrier is unable to remedy such failure within 60 days Carrier will migrate these PVCs that have not met the standard within that 60 day period to a 19.2 Kbps minimum data rate. There is no additional charge for this migration or use of the 19.2 Kbps minimum data rate. After the service is able to meet the minimum , Carrier may migrate the 19.2 Kbps PVCs back to regular Frame Relay III Service.(N) Material omitted from this page now appears on Page 50. by:Donald R. Fowler, Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge, 2nd Floor Irving, TX 75038 Effective: December 17, 2001 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 1 7 20Ot Issued: December 7, 2001 Boise, Idaho Verizon Select Services Inc.Idaho P.C. Tariff No. 3rd Revised Page 50 Cancels 2nd Revised Page 50 SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) Frame Relay III Service (Continued) Features (Continued) (D) Local Access Diversity (D) (T) Local access diversity provides a diverse physical link through a secondary' or alternate route from Customer premise to the access Point-of-Presence (POP). This provides a back-up circuit in the event of a primary circuit failure. Any special construction or non-standard charges incurred by Customer will be the responsibility of Customer. by:Donald R. Fowler, Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge, 2nd Floor Irving, TX 75038 Effective: October 21 , 2002 Idaho \~blic Utilities Commission0, rice of the Secretary ACCEPTED FOR FILING OCT 21 2002 Issued: October 11 , 2002 Boise, Idaho Verizon Select Services Inc.Idaho P.C. Tariff No. Original Page 50. SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) Frame Relay III Service (Continued)(N) Additional Terms and Conditions of Service Frame Relay III Service is provided where facilities and operating conditions permit and where technically feasible. Minimum service period for Frame Relay III Service is one year. Customer must give Carrier 30-days prior written notice to terminate Frame Relay III Service. Existing Customers will continue to pay the rates that were in effect at the time Customer signed the original contract. These rates will remain in effect until the contract expires, unless Customer upgrades service. To qualify as an upgrade of service, one of the following must apply: Customer must add a new port or PVC to existing network. Customer must upgrade the port speed of an existing network. Customer must increase the CIR on an existing port or PVC. In addition to meeting one of the conditions above, Customer must also renew their existing contract at current tariff rates and current contract terms for a term equal to or greater than the remaining months on their original contract, (Le., if a Customer has 13 months remaining on their original contract, Customer must sign another contract equal to two years or greater).(N) Issued: December 7, 2001 Effective: December 17, 2001 by:Donald R. Fowler, Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge , 2nd Floor Irving, TX 75038 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 1 7 2001 Boise. Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 1 st Revised Page 50. Cancels 2nd Revised Page 50. SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) General Description (T) (N) Frame Relay IV Service Frame Relay IV Service is a high-performance, cost effective data offering for connectivity of multiple Local Area Networks (LANs) or Systems Network Architecture (SNA) locations. Frame Relay IV Service uses shared facilities and statistical multiplexing to transport data communications. Frame Relay IV Service delivers bandwidth-on-demand internetworking connections, providing port speeds to DS-3 with PVCs up to 22 Mbps. The service is ideal for intensive, bursty data transmission applications. Dedicated access facilities provide access to the Frame Relay network through ports. Connectivity to the Frame Relay network is provided through Permanent Virtual Circuits (PVCs) that provide logical software connections for communications between ports on the network. Multiple PVCs can be defined on any given port providing a single access line the capability to transmit data to multiple destinations. Frame Relay IV Service is offered to domestic locations where facilities are available, where operating conditions permit and where technically feasible. The service is available for use 24 hours a day, seven days a week. Service applications for locations exceeding 500 miles from existing domestic carrier facilities shall be addressed and priced on an Individual Case Basis (ICB). Rate Elements The complete service is provided through six service elements: Local Access Facility National Frame Relay UNI Port National Frame Relay NNI - NNI PVC (NNI refers to a Network-to-Network Interface) National Frame Relay NNI - UNI PVC (UNI refers to a User-to-Network Interface) National Frame Relay UNI - UNI PVC National Frame Relay NNI Port Local Access Facility Customers may access the Frame Relay network through 56 Kbps (DS- 0), 1.536 Mbps (DS-1), or 44.736 Mbps (DS-3) digital facilities. (N) Material omitted from this page now appears on Page 50. by:Director - Regulatory Affairs Verizon Select Services Inc. 600 Hidden Ridge, 2nd Floor Irving, TX 75038 I da if_'teutIDm~ QtiW1 rnQ~imP03 Office of the Secretary ACCEPTED FOR FILING OCT 1 0 2003 Issued: September 30, 2003 Boise. Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 50. SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued)(N) Description of Services (Continued) Frame Relay IV Service (Continued) Rate Elements (Continued) National Frame Relay UN I Port The UNI Frame Relay port provides the physical connection between the local access facility and the Frame Relay network. The port also provides the logical termination of the PVCs assigned to the port. The port speed provides the maximum (burst) speed for which Customer is capable of sending or receiving information through an individual port. Customers select a speed for each frame relay port, ranging from 56Kbps to 45 Mbps. The sum of the individual PVC speeds cannot exceed three times the port speed (Oversubscription or Booking Factor: 300%). However, the port speed must be large enough to accommodate the cumulative demand for egress bandwidth of all PVCs connected to the port during any one-second-time interval. National Frame Relay NNI Port The NNI Frame Relay port provides the physical connection between a local frame relay network or existing Customer s LAN/W AN and the long distance network. Multiple PVCs can be assigned to an NNI port. Speeds for each frame relay NNI port range from 56 Kbps to DS- National PVC All three types of PVCs provide a logical dedicated communications path (circuit) between two interface ports. The type of interface at each end of the PVC defines the type of PVC (NNI-NNI, NNI-UNI, and UNI-UNI). PVCs use packet switching technology to automatically route around network related failures. PVCs are predefined for each pair of end point devices so a virtual network path (circuit) is always available without callset-up delay. This results in faster access to the network, better response time for end user applications, and a high degree of network security. Committed Information Rate (CIR) A CIR is assigned to each PVC. The CIR defines the average minimum data transmission rate the network will allocate to the PVC under normal operating conditions. The data transmission rate for a PVC can exceed the CIR when excess capacity is available on the port and on the network. When excess capacity exists, a burst in the data rate above the average transmission rate, CIR, may be achieved up to the port capacity. Data sent across a virtual connection in excess of the PVC's CIR will be marked by the network as Discard Eligible (DE); the ingress switch will set the DE bit in the Frame Relay header. In event of network congestion, packets marked Discard Eligible will only be delivered if the instantaneous demand for the output on the transmission channel is equal to or less than the capacity of the queue for that channel. Rates are found in Section 5.30.(N) Issued: September 30, 2003 by:Director - Regulatory Affairs Verizon Select Services Inc. 600 Hidden Ridge, 2nd Floor Irving, TX 75038 Idaho plldt.eQmt~6(v, 2003 Office of the Secretary ACCEPTED FOR FILING OCT 1 0 2003 Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 50.4 SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued)(N) Description of Services (Continued) Frame Relay IV Service (Continued) Features Service Standards Service Level Objectives Carrier s network is designed , provisioned, and managed to achieve the following service levels: Measurement Network Availability Mean Time to Repair (MTTR) Delay: Round-Trip/One Way National Frame Relay IV Service 99.95% 4 hours 170 ms/85 ms Additional Terms and Conditions of Service Frame Relay IV Service is provided where facilities and operating conditions permit and where technically feasible. The Minimum Service Period for Frame Relay IV Service is one year. Customer must give Carrier 30-days prior written notice to terminate Frame Relay IV Service. Existing Customers will continue to pay the rates that were in effect at the time Customer signed the original contract. These rates will remain in effect until the contract expires, unless Customer upgrades the service. To qualify as an upgrade of service, one of the following conditions must apply: Customer must add a new port or PVC to existing network. Customer must upgrade the port speed on an existing network. Customer must increase the CIR on an existing port or PVC. In addition to meeting one of the conditions above, Customer must also renew their existing contract at tariff rates and current contract terms for a term equal to or greater than the remaining months on their original contract, (e., if the Customer has 13 months remaining on their contract, Customer must sign another contract equal to two years or greater). (N) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING OCT 1 0 2003 Boise. Idaho Issued: September 30 , 2003 Effective: October 10, 2003 by:Director - Regulatory Affairs Verizon Select Services Inc. 600 Hidden Ridge, 2nd Floor Irving, TX 75038 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 1 st Revised Page 50. Cancels Original Page 50. SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) Frame Relay IV Service (Continued) Service Level Agreements Operational Service Level Agreements (SLAs). Operational SLAs are available for A TM Services where the Customer purchases at least five (5) PVCs. On-Time Provisioning. On-Time Provisionina Measurement.Carrier agrees to complete installation of the PVC no later than the Firm Order Commitment (FOG) due date issued by Carrier plus twenty-four (24) hours. Carrier will issue a FOC date upon completion of its review of available required facilities and components. Completion of design and ordering related forms and documents (including but not limited to network design, configuration, and data gathering (M, forms) must occur prior to providing the FOC date. This SLA (N) shall not apply to orders where an expedited interval has been requested or for disconnection orders. On Time Provisionina Service Response Credits (SRCs) Carrier fails to install a PVC within twenty-four (24) hours after the FOC date because of Carrier s sole fault, Carrier will provide an SRC equal to fifty percent (50%) of the associated Monthly Recurring Charge (MRC) for the month in which the due date is missed for the PVC. SRCs shall not be available if Carrier determines after the FOC date is issued that sufficient facilitiesare not available to provision the order, where special construction of facilities is required, or when the FOC date is missed because the local access service is not available. SRCs will not be available for missed FOC dates if the Customer provides inaccurate information on the order, revises the order or is not ready to accept the Service on the FOC date.(N) Material previously appearing on this page now appears on Page 50.10. by:Director - Regulatory Affairs Verizon Select Services Inc. 600 Hidden Ridge, 2nd Floor Irving, TX 75038 Effective: December 31.2004ruano t'UDIiC UtilitIes Commission Office of the Secretary ACCEPTED FOR FILING DEC 3 1 2004 Issued: December 20, 2004 Boise Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 50. SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) (N)Frame Relay IV Service (Continued) Service Level Agreements, (Continued) Operational Service Level Agreements (SLAs), (Continued) Mean Time to Repair (MTTR) MTTR Measurement.Under the MTTR SLA, Carrier will measure the average Time to Repair (TTR) for Customer- reported interruptions in the Service with respect to PVCs provided herein ("Interruption ). Interruption means a condition that renders a PVC unavailable for use by Customer due to a fault caused by Carrier in the ATM network. To be measured under this SLA, Customer must report any Interruption to a Carrier-designated entity for the opening of a trouble ticket. The TTR is measured from the date and time a trouble ticket is opened by Carrier and the date and time when such ticket is closed by Carrier. In measuring the TTR, any stop clock time associated with the trouble shall be subtracted from such measurement. For purposes of this measurement stop clock time refers to a) periods when Customer testing is occurring; b) periods when Carrier is awaiting Customer authorization to commence work on a PVC; c) periods following a repair of a PVC when the ticket is held open by Customer to ensure the trouble is resolved; and d) any time period during which any of the occurrences listed in Section 4.E.3 (SLA Exclusions) existed. The SLA shall not apply to cases of trouble where no trouble was found or repeated cases of trouble for the same Interruption. It also does not apply to an Interruption related to the provisioning of a new PVC. The MTTR SLA shall be measured on a calendar month basis and shall be calculated by adding the TTR for all Interruptions and dividing that sum by the total number of trouble tickets opened for Interruptions for that Customer during that month.(N) Issued: December 20, 2004 by:Director - Regulatory Affairs Verizon Select Services Inc. 600 Hidden Ridge, 2nd Floor Irving, TX 75038 Effective' December 31 2004l(1ano rUDllc utiHties Commission Office of the Secretary ACCEPTED FOR FlUNG DEC 3 1 2004 ~Jd8 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 50. SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) Frame Relay IV Service (Continued)(N) Service Level Agreements, (Continued) Operational Service Level Agreements (SLAs), (Continued) Mean Time to Repair (MTTR), (Continued) MTTR SRCs.If the average MTTR for Interruptions for a calendar month exceeds four (4) hours but is less than eight (8) hours , Carrier shall provide a credit of fifty percent (50%) of the MRC for any individual PVC that is unavailable for use for more than four (4) consecutive hours during such calendar month. the average MTTR for Interruptions for a calendar month exceeds eight (8) hours, Carrier shall provide a credit of fifty percent (50%) of the MRC for any individual PVC that is unavailable for use for more than four (4) but less than eight (8) consecutive hours, and a credit of one hundred percent (100%) of the MRC for any individual PVC that is unavailable for use for more than eight (8) consecutive hours. Network Availability Network Availability Measurement.Network Availability refers to the percentage of time during a calendar month that the Service is available for use by Customer. The Carrier threshold for Network Availability is 99.90%. Network Availability is calculated based upon the total number of minutes in a calendar month that Customer was actually in service divided by the total number of minutes in the month (1,440 minutes multiplied by the number of days in month multiplied by the number of PVCs, less the number of minutes that the PVCs were interrupted during month divided by the number of available minutes for the month Le.1,440 minutes multiplied by the number of days in month multiplied by the number of PVCs). Carrier will not round up the calculation to reach the 99.90% threshold. The Network Availability SLA is only available for outages reported by Customer by opening a trouble ticket with Carrier. An interruption for PVCs shall be computed , and be subject to the same restrictions and exclusions, as set forth in Section 6E.b pertaining to Interruptions for MTTR.(N) by:Director - Regulatory Affairs Verizon Select Services Inc. 600 Hidden Ridge, 2nd Floor Irving, TX 75038 Effective: December 31 , 2004 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 3 1 2004 Issued: December 20, 2004 Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 50. SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) Frame Relay IV Service (Continued)(N) Service Level Agreements, (Continued) Operational Service Level Agreements (SLAs), (Continued) Network Availability Network Availabilitv SRCs. If overall Network Availability is less than the threshold of 99.90% for a calendar month, Carrier will provide a credit equal to ten percent (10%) of the associated MRC for any individual PVC that did not meet such threshold during such calendar month. Customer Consent: To the extent necessary to measure Carrier performance under the SLAs set forth herein, Customer consents to Carrier obtaining on Customer's behalf its trouble history with local carriers that provide the portion of the network covered by the SLAs. SLA Exclusions: SLAs do not apply to the extent that any of the following reasons prevented or delayed Carrier s performance in meeting such SLAs: The acts of Customer or other party authorized by Customer to use the Service, including but not limited to Customer negligence, Customer refusal to grant Carrier reasonable access to its premises for testing/repair, Customer s refusal to release the Service for testing and/or repair, Customer maintenance activities or its rearrangement of the Service or where Customer has exceeded the purchased PVC bandwidth; Service trouble caused by Customer s CPE or facilities on its side of the demarcation point or any power, equipment, service or systems not provided by Carrier; Services that have been in service for less than a month (except for the SLA for On-Time Provisioning);(N) Issued: December 20, 2004 by:Director - Regulatory Affairs Verizon Select Services Inc. 600 Hidden Ridge, 2nd Floor Irving, TX 75038 Effective: December 31 , 2004 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 3 1 2004 BDi$e. VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 50. SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) (N)Frame Relay IV Service (Continued) Service Level Agreements, (Continued) SLA Exclusions: Scheduled maintenance and downtimes; Unavailability of network monitoring or management equipment or reporting; or Any other reason outside the control of Carrier. Limitation on SRCs. Limitation on SRCs.The combined total of any SRCs applied to a Customer s ATM Service contracted herein or in other Carrier agreements may not exceed the following: For any calendar month, the total SRCs applied to an affected PVC may not exceed one hundred percent (100%) of the MRC billed to the Customer for such PVC for that month. For any calendar year, the total SRCs shall not exceed ten percent (10%) of the total annual revenue of the prior calendar year billed to the Customer for qualifying PVCs, or $200 000 per Customer per ATM Service, whichever is less. For any calendar year in which the Customer had less than twelve (12) full months of revenue for qualifying PVCs in the prior calendar year, the SRCs may not exceed $20 000 per Customer per A TM Service. To receive an SRC, Customer must request such SRC in writing within thirty (30) calendar days of the end of the SRC monitoring period. The request must include a list of all impacted PVC identification numbers and the type of SRC requested for each PVC.(N) Issued: December 20, 2004 by:Director - Regulatory Affairs Verizon Select Services Inc. 600 Hidden Ridge, 2nd Floor Irving, TX 75038 Effective: December 31 , 2004 Idaho Public Utilit~ Commission Office of the Secretary ACCEPTED FOR FILING DEC 3 1 2004~J- VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 50. SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) Reserved For Future Use (M) Reserved For Future Use Reserved For Future Use 10 Digital Private Line This service is no longer available to new Customers. Digital Private Line Service provides dedicated communications channels for voice, video and data services. The service provides point to point connections through non-switched, non-usage sensitive dedicated facilities for a specific Customer. The service offers two way simultaneous transmission at Customer selected bandwidth. Communications channels of 56/64 Kbps (DS-O), 1.544 Mbps (DS-1), and 44.736 Mbps (DS-3) are available. Service is subject to availability of necessary facilities and services.(M) Material appearing on this page previously appeared on Page 50. Issued: December 20, 2004 by:Director - Regulatory Affairs Verizon Select Services Inc. 600 Hidden Ridge, 2nd Floor Irving, TX 75038 Effective: December 31, 2004 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 3 1 2004 8D~, !daM VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 51 SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) Digital Private Line (Continued) Additional Terms and Conditions of Service Existing Customers will continue to pay the rates that were in effect at the time Customer signed the original contract. These rates will remain in effect until the contract expires, unless Customer upgrades service. To qualify as an upgrade of service, one of the following must apply: Customer must add a new private line to an existing network Customer must replace an existing private line with one of a higher circuit speed In addition to meeting one of the conditions above, Customer must also renew their existing contract for a term equal to or greater than the original contract (i.e., if Customer is in year two of a three year contract , Customer must sign another contract equal to three years or greater). If Customer does not qualify for an upgrade of service, when Customer s term commitment expires on an original contract, Customer may select a new payment period option at current tariff rates. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING OCT 2 - 2000 Boise, Idaho Issued: September 21 , 2000 Effective: October 2, 2000 by:Director - Tariffs Verizon Select Services Inc. 6665 North MacArthur Boulevard , 2nd Floor Irving, TX 75039 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 1 st Revised Page 52 Cancels Original Page 52 SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) 11 Large Business Voice Service 11.Large Business Voice Service I This service is no longer available for new Customers. General Business Customers who generate total annual long distance charges of $24 000.00 up to $360 000.00 can enroll in this plan. This plan offers fixed-rate voice grade service. Customer must select a one, two , three , four, or five-year term (T) commitment. Customer must commit to an annual dollar amount of $24 000, $36 000 , $48 000, $60 000 , $84 000 , $120 000, $240 000 or $360 000 per year of the term commitment. Eligible dollar amounts will consist of Customer s total domestic and international outbound usage domestic inbound usage, calling card usage and surcharges , and Monthly (C) Recurring Charges (MRCs), including other usage and charges for Carrier s full range of regulated services , except for VIN E-800 which is excluded. Data usage contributes to eligible dollar amounts when Customer signs a contract that contains both voice and data services.(C) Rates for this service are in Section 5. Restrictions Service provided over Wide Area Telephone Service (WATS) lines , mobile service , pay station lines , residential lines, and lines with handicap discounts are not eligible for this plan. Usage charges for Operator Assisted calls (0+, 0-) Third Number-Billed or Collect calls will be counted toward Customer s minimum annual commitment only for Customer lines included in this plan. Customer must specify all lines to be included under this plan. Operator service charges (0-, 0+, Third Number-Billed and Collect calls) and Directory Assistance calls will not be discounted, but are included in Customer s commitment level. Customers who select Large Business Voice Service I are not eligible for any other Carrier discount plans. Thirty days prior to term expiration, Customer will be notified that he must select another Carrier service plan. If Customer fails to notify Carrier (T) within this time frame, Carrier will place Customer on the Large Business Voice Service II plan with pricing that corresponds to a one-year term and (T) a $24 000 annual commitment level. The new rates will be effective on the first of the month following 30-day grace period. Issued: March 25, 2002 by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge, 2nd Floor Irving, TX 75038 Effective: April 4 , 2002Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING APR 4 - 2002 Boise. Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 2nd Revised Page 53 Cancels 1 st Revised Page 53 SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) 11 Large Business Voice Service (Continued) 11.Large Business Voice I Service (Continued)(T) Rating of Calls Calls will be sub-minute rated based on an initial period of 18 seconds with the additional periods being billed in six second increments thereafter. Rate Determination Customer s fixed rates are calculated by determining Customer s annual dollar commitment and the term of the agreement selected by Customer. Minimum Revenue Commitment If Customer does not achieve the annual commitment level, they will be assessed the incremental difference annually. For example, if Customer commits to $24 000 annually and the actual long distance usage is $20 000, Customer will be billed for the $4 000 shortfall. In addition , the current rates will be re-negotiated based on the new adjusted commitment level. Early Termination Charges If Customer terminates the contract prior to fulfillment of the term selected a 40% Early Termination Charge (ETC) will be billed to Customer for the number of years remaining under Customer selected commitment. Customer will not be liable for termination charges for a specified service if a (N) new service of the same type and of equal or greater charges is ordered and the order is received by Carrier during the same calendar year in which the original service is discontinued by Customer, provided the expiration date of the contract plan for the new service is on or after the expiration date of the terminated plan.(N) Local Access Facilities Customer may arrange for local access facilities on its own , or may elect to have Carrier coordinate access arrangements. Access facilities arranged by the Carrier will be billed Customer at rates found by referring to Carrier s Federal Rate Schedule 3. Any special construction or non- standard charges assessed by the company supplying the local access will also be the responsibility of Customer. Issued: June 6, 2002 by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge Irving, TX 75038 ~~~~~~ Office of file ACCEPTED FOR FlUNG JUN 1 72002 Boise. Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 3rd Revised Page 54 Cancels 2nd Revised Page 54 SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) 11 Large Business Voice Service (Continued) 11.Large Business Voice Service II This service is no longer available to new Customers, effective August 1 , 2002.(C) This new plan is an add-on to the interstate filing of Large Business Voice Service II in Carrier s Federal Rate Schedule 3. Large Business Voice Service II will carry the same terms and conditions of Large Business Voice Service I with the following exceptions: Customer must select a one, two, or three-year term commitment. There is no four or five-year term commitment available. Annual commitment levels available are $24 000, $36 000, $48 000 $60 000, $84 000, $120 000, $180,000, $240 000, $300 000, or $360 000 per year. Eligible dollar amounts will consist of Customer s total domestic and international outbound usage, domestic inbound usage, calling card usage and surcharges, and Monthly Recurring Charges (MRCs), including other usage and charges for Carrier s full range of regulated services, except for VIN E-800 which is excluded. Data usage contributes to eligible dollar amounts when Customer signs a contract that contains both voice and data services. The Specialized Services Total Bill Discount does not apply to Large Business Voice Service II. Thirty days prior to term expiration , Customer will be notified that he must select another Carrier service plan. If Customer fails to notify Carrier within this time frame, Carrier will place Customer on the Large Business Voice Service II plan with pricing that corresponds to a one-year term and a $24 000 annual commitment level. The new rates will be effective on the first of the month following a 30-day grace period. Rates are in Section 5.29. Idaho Publii:: Utilities Commission Office of the Secretary ACCEPTED FOR FILING AUG 1- 2002 Boise, Idaho Issued: July 22, 2002 Effective: August 1 , 2002 by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge, 2nd Floor Irving, TX 75038 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 55 SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) 11 Large Business Voice Service (Continued) 11.Large Business Voice Service II (Continued) Contract Liability Extension If one of the first two conditions and the second and third provision exist, Carrier and Customer may agree to transition Customer to the next lower Annual Commitment level: If after the ninth month in a one-year contract, Customer is not on schedule to reach their commitment level at the end of the 12 months. Or if after the 11th month in a two- or three-year term contract, Customer is not on schedule to reach their commitment level at the end of the first year. Customer must meet at least 75% of the original Annual Commitment level. Customer must have an original Annual Commitment level no less than $36 000. Upon agreement by both Carrier and Customer, Customer s rates will be re- negotiated based on the new adjusted Annual Commitment level either before the 12th month anniversary date in a one-year contract or within 45 days after the 12th month anniversary date in a two- or three-year term contract. This commitment term and volume will not be renegotiated more than once in any consecutive 18-month period. In conjunction with this re-negotiation , Customer will be assessed five percent on the actual long distance usage billed for the subject year. For example, if Customer s original Annual Commitment was $48 000 for a two-year term and Customer s actual long distance usage for the first 12 months is $38 000, then Customer has the option to adjust the commitment level to $36 000 for a new two year term. However, Customer will be billed five percent of the $38 000, which is $1 900. If Customer does not re-negotiate the commitment level , the original contract term remains in-place and the minimum annual revenue commitment stated in Large Business Voice I , Section 4.11., based on the original contract term, will be assessed. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FlUNG OCT 2 - 2000 Boise, Idaho Issued: September 21 , 2000 Effective: October 2, 2000 by:Director - Tariffs Verizon Select Services Inc. 6665 North MacArthur Boulevard, 2nd Floor Irving, TX 75039 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 2nd Revised Page 56 Cancels 1 st Revised Page 56 SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) 11 Large Business Voice Service (Continued) Early Termination Charges (T) (N) 11.Large Business Voice II Service (Continued) If Customer terminates the contract prior to fulfillment of the term selected , an Early Termination Charge (ETC) of 40% of Customer's annual commitment will be billed to Customer for the number of years remaining under Customer-selected commitment. Customer will not be liable for termination charges for a specified service if a new service of the same type and of equal or greater charges is ordered, and the order is received by Carrier during the same calendar year in which the original service is discontinued by Customer, provided the expiration date of the contract plan for the new service is on or after the expiration date of the terminated plan.(N) 12 Reserved For Future Use Idaho P~blic Utilities Commission Office of the SecretaryCEPTED FOR FILING JUN 72DDZ Boise, Idaho Issued: June 6, 2002 Effective: June 17 2002 by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge Irving, TX 75038 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 1st Revised Page 57 Cancels Original Page 57 SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) Reserved For Future Use (T) (D) (D) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JUN 1 5 2001 Boise. Idaho . .. Issued: June 5, 2001 Effective: June 15 , 2001 by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge Irving, TX 75038 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 2nd Revised Page 58 Cancels 1 st Revised Page 58 SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) 13 Reserved For Future Use (T) (D) (0) (D) (0) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JUN 1 5 2001 Boise, Idaho Issued: June 5, 2001 Effective: June 15, 2001 by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge Irving, TX 75038 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 59 SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) 14 10K Flat Rate Connections Service This service is no longer available to new Customers. General Business Customers who generate $1 000 - $2 000 per month in charges can enroll in this service. Service is available for switched voice service only, and offers a fixed rate. Intrastate service is an add-on to the interstate service. Customer must select a one, two, or three year term plan, and must commit to a minimum revenue amount of $10 000 per year. Eligible revenue dollars consist of Customer s total domestic and international outbound usage, domestic inbound usage , calling card usage and surcharges , and MRCs including usage and charges for Carrier s full range of services. Rates for this service are in Section 5.13. Restrictions/Conditions Customers on this service will be eligible to participate in the PIC Change Charge Credit Promotion , the Toll Free Plan II Promotion , and the Flat Rate Connections Promotion. No other promotions will apply for this service. All other restrictions and conditions for Large Business Voice Service I detailed in Sections 4.11.1 B., C., D. and F. apply to this service as well , unless otherwise stated. When a term commitment expires, Customer will have 30 days to select a similar service plan of this Carrier. If Customer fails to notify Carrier within this time frame Carrier will place Customer on the Great Connections Plan with pricing that corresponds to a one year term and a $10,000 annual commitment level. The new rates will be effective on the first of the month following a 30-day grace period. Minimum Revenue Commitment If Customer does not achieve the annual commitment level , they will be assessed the incremental difference annually. For example , if Customer does not meet his $10 000 annual commitment and bills only $8 000 in long distances charges , then Customer will be billed the $2 000 shortfall. In addition , the current rates will be renegotiated based on the new adjusted commitment level. Issued: September 21 2000 by:Director - Tariffs Verizon Select Services Inc. 6665 North MacArthur Boulevard, 2nd Floor Irving, TX 75039 Effective: October 2, 2000 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FiLING OCT 2 - 2000 Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 1 st Revised Page 60 Cancels Original Page 60 Description of Services (Continued) SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) 15 Reserved For Future Use 16 Reserved For Future Use 17 Reserved For Future Use Issued: June 5, 2001 by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge Irving, TX 75038 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JUN 1 5 2001 Boise, Idaho Effective: June 15, 2001 (T) (D) (D) (T) (D) (D) (T) (D) (D) (D) VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 1 st Revised Page 61 Cancels Original Page 61 SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) 18 5K Flat Rate Connections Service (T) This service is no longer available to new Customers. General Business Customers who generate $5 000 - $9 999 annually in long distance charges can enroll in this service. Service is available for switched voice service only, and offers a fixed rate. Customer must commit to a one-year term plan, and a minimum revenue amount of $5 000 for that year. Eligible revenue dollars consist of Customer s total domestic and international inbound and outbound usage , calling card usage and surcharges , and Monthly Recurring Charges including usage and charges for this service. After Customer has met his commitment for the contract period, he is eligible to remain with Carrier and receive the flat rate with no further commitment levels to be met as long as there is no interruption in service. Rates for this service are in Section 5. Restrictions/Conditions Customers on this service will be eligible to participate in the PIC Change Charge Credit Promotion and the Toll Free Plan II Promotion. No other promotions will apply for this service. All other restrictions and conditions for Large Business Voice Service I detailed in Sections 4.11.1 B, C , D apply to this service as well , unless otherwise stated. Minimum Revenue Commitment If Customer does not achieve the annual commitment level for the one-year term they will be assessed the shortfall difference. For example, if Customer does not meet his $5 000 annual commitment and bills only $2 800 in long distances charges, then Customer will be billed the $2 200 shortfall. Issued: February 26 , 2001 by:Director - Tariffs Verizon Select Services Inc. 6665 North MacArthur Boulevard , 2nd Floor Irving, TX 75039 Effective: March 8 , 2001 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 8 - 2001 Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 4th Revised Page 62 Cancels 3rd Revised Page 62 SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) 19 Reserved For Future Use (T) (D) 20 Reserved For Future Use (D) (T) (D) (0) Calling Card Options - Conference Calling Customers may use Carrier s calling card to make conference calls, which may include (T) up to eight different parties. Conference call surcharges are in lieu of normal calling card surcharges. Operator surcharges will apply if an operator is used in setting up the call. Per minute rates apply on a per leg basis. Rates for this service are located in Section 5.20. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING J U N 1 2001 Boise. Idaho Issued: June 5, 2001 Effective: June 15, 2001 by:Director - Tariffs Verizon Select Services Inc 600 Hidden Ridge Irving, TX 75038 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 4th Revised Page 63 Cancels 3rd Revised Page 63 SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) Reserved For Future Use Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING J U N 1 2001 Boise, Idaho (T) (D) (D) (D) Issued: June 5, 2001 by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge Irving, TX 75038 Effective: June 15 , 2001 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 4th Revised Page 64 Cancels 3rd Revised Page 64 SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) 23 Great Connections Plan This service is no longer available for new Customers.(C) General Business Customers who generate $1 000 - $2 000 per month in long distance charges can enroll in this service. Service is available for switched voice service only and offers fixed rates for both inbound and 1 + dialed outbound domestic calls. Calls which utilize the Carrier dial-around method are not eligible for the Great Connections Service. Intrastate is an add-on to Carrier s interstate service offering. Customer must select a one or two-year term plan , and must commit to a minimum revenue amount of $10 000 per year. Eligible commitment revenue consists of Customer s total 1+ domestic usage, international outbound usage, ITFS usage domestic inbound usage, calling card usage and surcharges , and Monthly Recurring Charges (MRCs), including other usage and charges for Carrier s full range of regulated services, except for VIN E-800 and data usage which is excluded. Rates for this service are in Section 5.22. Conditions/Restrictions New business Customers and existing business Customers who have met all current contract requirements are eligible for this service. Service must be stand alone voice service. It cannot be combined with data services. No intrastate promotions apply for this service. All other restrictions and conditions applicable for Large Business Voice Service apply to this service, unless otherwise stated. When a term commitment expires, Customer will have 30 days to select another ( Carrier service plan. If Customer fails to notify Carrier within this time frame Carrier will place Customer on pricing that corresponds to a one-year term plan. The new rates will be effective on the first of the month following a 30-day graceperiod. (N) Minimum Revenue Commitment If Customer does not achieve the annual commitment level, they will be assessed the shortfall difference annually. For example, if Customer does not meet his $10 000 annual commitment and bills only $8 000 in long distances charges, then Customer will be billed the $2 000 shortfall. In addition , the current rates will be re- negotiated based on the new adjusted commitment level. Issued: February 20 , 2003 by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge, 2nd Floor Irving, TX 75038 Effective: March 2, 2003 I~aho Publit Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 - 2003 Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 6th Revised Page 65 Cancels 5th Revised Page 65 SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) Great Connections Plan (Continued) Early Termination Charges If Customer terminates the contract prior to fulfillment of the term selected, an Early Termination Charge (ETC) of 40% of Customer s annual commitment will be billed to Customer for the number of years remaining under Customer-selected commitment. Customer will not be liable for termination charges for a specified service if a new service of the same type and of equal or greater charges is ordered, and the order is received by Carrier during the same calendar year in which the original service is discontinued by Customer, provided the expiration date of the contract plan for the new service is on or after the expiration date of the terminated plan. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING AUG 1- 2002 Boise. Idaho Material omitted from this page now appears on Page 66. Issued: July 22 2002 Effective: August 1 , 2002 by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge Irving, TX 75038 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 6th Revised Page 66 Cancels 5th Revised Page 66 SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) General (M)(T) (N) Enterprise Connections Service Business Customers who generate total annual long distance charges of $6 000 up to $299 999 may enroll in this plan. This plan offers fixed rate voice grade service. All calling card calls will be rated on a fixed rate per-minute usage basis. Intrastate is an add-on to Carrier s interstate offering found in Federal Rate Schedule 3. Customer must select a one, two, or three-year term commitment. Customer must commit to a minimum annual dollar amount of $6 000, $12 000, $24 000, $36 000 $48 000, $60 000, $84 000 , $120 000 , $180 000, $240 000, or $299 999 per year of the term commitment. Eligible dollar amounts will consist of Customer s total domestic and international outbound usage, domestic inbound usage, calling card usage and surcharges and Monthly Recurring Charges (MRCs), including other usage and charges for Carrier s full range of regulated services, except for Voice Intelligent Network - Enhanced Toll Free Service which is excluded. Data usage contributes to eligible dollar amounts when Customer signs a contract that contains both voice and data services. Rates for this service are in Section 5.29. Restrictions Service provided over Wide Area Telephone Service (WATS) lines , mobile service pay station , residential lines, and lines with handicap discounts are not eligible for this plan. Usage charges for operator assisted calls (0+, 0-), third number billed or collect calls will be counted toward Customer s minimum annual commitment only for Customer lines included in this plan. Customer must specify all lines to be included under this plan. Operator service charges (0-, 0+, third number billed and collect calls) and directory assistance calls will not be discounted , but are included in Customer s commitment level. When a term commitment expires, Customer will have 30 days to select another Carrier service plan. If Customer fails to notify Carrier within this time frame Carrier will place Customer on pricing that corresponds to a one-year term and a 000 annual commitment level. The new rates will be effective on the first of the month following a 30-day grace period. (N) Material omitted from this page now appears on Page 68. Material appearing on this page previously appeared on Page 65. by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge Irving, TX 75038 Effective: August 1 , 2002 Idaho Publit Utilities Commission Office of the Secretary ACCEPTED FOR FILING AUG 1 - 2002 Issued: July 22 , 2002 Boise. Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 5th Revised Page 67 Cancels 4th Revised Page 67 SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) 24 Enterprise Connections Service (Continued) Rating of Calls Calls will be sub-minute rated based on an initial period of 18 seconds, with the additional periods being billed in six-second increments thereafter. Rate Determ ination Customer s fixed rates are determined by Customer s annual dollar commitment, term of the agreement selected by Customer, and may include bundled offers available to Customer in this tariff or Carrier s Federal Rate Schedule 3. If eligible under Carrier s Promotion No.9, set forth in Carrier s Federal Rate Schedule 3, Customer may obtain further discounts on its intrastate rates by combining Customer s annual spending with Carrier s affiliates for specified regulated and deregulated services. Such annual spending will not increase Customer s annual dollar commitment, but will make it eligible for rates corresponding to an increased annual dollar commitment. Computations of annual spending with Carrier affiliates shall be done as set forth in Carrier s Promotion No. (T) (T) Minimum Revenue Commitment If Customer does not achieve the minimum annual commitment level selected, they will be assessed the incremental difference annually. For example, if Customer commits to $24 000 annually and the actual long distance usage is $20,000, Customer will be billed for the $4 000 shortfall. In addition, the current rates will be re-negotiated based on the new adjusted commitment level. Early Termination Charges If Customer terminates the contract prior to fulfillment of the term selected, an Early Termination Charge (ETC) of 40% of Customer s annual commitment will be billed to Customer for the number of years remaining under Customer-selected commitment. Customer will not be liable for termination charges for a specified service if a new service of the same type and of equal or greater value is ordered, and the order is received by Carrier during the same calendar year in which the original service is discontinued by Customer, provided the expiration date of the contract plan for the new service is on or after the expiration date of the terminated plan. Local Access Facilities Customer may arrange for local access facilities on its own , or may elect to have Carrier coordinate access arrangements. Access facilities arranged by Carrier will be billed to Customer at rates found by referring to Carrier s Federal Rate Schedule 3. Any special construction or non-standard charges assessed by the company supplying the local access will also be the responsibility of Customer. Material omitted from this page now appears on Page 68.Issued: August 12, 2005 Effective: August 25, 2005 Idaho Public Utilitiet Commission Office of the Secretary ACCEPTED FOR FILINGby:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge Irving, TX 75038 AUG 2 5 2005 Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 4th Revised Page 68 Cancels 3rd Revised Page 68 SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) 24 Enterprise Connections Service (Continued)(N) Contract Liability Extension If one of the first two conditions and the second and third provision exist, Carrier and Customer may agree to transition Customer to the next lower annual commitment level: If after the ninth month in a one-year contract, Customer is not on schedule to reach their commitment level at the end of the 12 months; or, if after the 11th month in a two or three-year term contract, Customer is not on schedule to reach their commitment level at the end of the first year. Customer must meet at least 75% of the original annual commitment level. Customer must have an original annual commitment level no less than $12 000. Upon agreement by both Carrier and Customer, Customer s rates will be re- negotiated based on the new adjusted annual commitment level either before the 12th month anniversary date in a one-year contract or within 45 days after the 12th month anniversary date in a two or three-year term contract. This commitment term and volume will not be re-negotiated more than once in any consecutive 18- month period. In conjunction with this re-negotiation , Customer will be assessed five percent on the actual long distance usage billed for the subject year. For example, if Customer s original annual commitment was $48 000 for a two-year term and Customer s actual long distance usage for the first 12 months is $38 000 then Customer has the option to adjust the commitment level to $36 000 for a new two-year term. However, Customer will be billed five percent of the $38 000, which is $1 900. If Customer does not re-negotiate the commitment level, the original contract term remains in-place and the minimum annual revenue commitment stated in E., based on the original contract term, will be assessed. (N) Reserved For Future Use Reserved For Future Use Reserved For Future Use Reserved For Future Use Reserved For Future Use (M) (M) Material appearing on this page previously appeared on Pages 66 and 67. by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge Irving, TX 75038 Effective: August 1 , 2002 Idaho Public Utilities Commission OffIce of the Secretary ACCEPTED FOR FILING AUG 1 .~ 2002 Issued: July 22, 2002 Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 3rd Revised Page 69 Cancels 2nd Revised Page 69 SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) 30 Digital Private Line II Digital Private Line II provides dedicated communications channels for voice, video and data services. The service provides point to point connections through non-switched non-usage sensitive dedicated facilities for a specific Customer. The service offers two way simultaneous transmission at Customer s selected bandwidth. Communications channels of 56 Kbps and 1.544 Mbps (DS-1) are available. Service is subject to (C) availability of necessary facilities and services. Service is available between points in the conterminous United States. Service to off-shore destinations is available on an (T) individual case basis. Two communications channels are offered: 56 Kbps (Digital Data Service - DDS) (T) (T) Digital Data Service offers a single, end-to-end, fully digital dedicated circuit that supports synchronous data transmission at speeds of 56 Kbps. DDS (C) private lines are typically used for transmitting lower speed data. DDS is available on a one , two, or three-year contract plan. 64 Kbps is available on (N)an individual case basis. (N) 544 Mbps (DS-(T) DS-1 Private Line Service provides a high-capacity, fully digital DS-1 special access interface for use in providing simultaneous two-way transmission of isochronous bipolar serial data signals at a rate of 1.544 Mbps. These services are typically used for applications requiring large volume or high- speed data transmission. DS-1 Service is available on a one, two, or three- year contract plan. Additional Terms and Conditions of Service (T) Existing Customers will continue to pay the rates that were in effect at the time Customer signed the original contract. These rates will remain in effect until the contract expires, unless Customer renews their existing contract for a term equal to or greater than the original contract (Le., if Customer is in year two of a three-year contract , Customer must sign another contract equal to three years or greater). Idaho P~bl;c Utilities Commission OffIce of the SecretaryCEPTED FOR FILING OCT 282002 Boise, Idaho Issued: October 18 , 2002 Effective: October 28 , 2002 by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge Irving, TX 75038 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 69. SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued)(N) 30 Digital Private Line II (Continued) Service Arrangements For each originating and terminating location, Customer must select either Full Service or Customer Provided Access Arrangements. Full Service Access Arrangement - (end-to-end service) applies to all network components from one Customer premise to another Customer premise, including local access facilities and network components. Customer Provided Access to Serving Wire Center (CPA/SWC) - provides Customer with the ability to connect to Carrier s network and obtain services over existing or new access circuits provided by the local exchange carrier or inter-connected alternate access vendor. Carrier reserves access facilities to either the SWC for Customer or to a tandem switch if there are no carrier facilities terminating into the SWC. Customer is responsible for ordering the access circuit from the SWC to their premise. (N) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING OCT 282002 Boise, Idaho Issued: October 18, 2002 Effective: October 28 , 2002 by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge Irving, TX 75038 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 6th Revised Page 70 Cancels 5th Revised Page 70 SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) 31 Simple Connections General Business Customers who generate $0 - $5 999 per year in long distance charges can enroll in this service. Service is available for switched voice service only and offers fIXed rates for both inbound and 1 + dialed outbound domestic calls. Calls that utilize Carrier's dial-around method are not eligible for Simple Connections. All calling card calls will be rated on a fixed rate per-minute usage basis. This service is an add-on to Carrier interstate offering found in Federal Rate Schedule 3 and posted to Carrier's website at www.verizon.comltariffs Toll-Free features are the same as defined in Carrier s Enterprise Connections (N) Service offering and located in Carrier s Federal Rate Schedule 3. (N) Customer must select a month-to-month, one, two or three-year term plan , and must commit to a minimum revenue amount of up to $5 999 per year. Eligible commitment revenue consists of Customer s total 1+ domestic usage, international outbound usage, ITFS usage, domestic inbound usage, calling card usage and surcharges, and Monthly Recurring Charges (MRCs). VIN E800 and data usage is excluded. Rates and found in Section 5.23. Conditions/Restrictions New business Customers and existing business Customers who have met all current contract requirements are eligible for this service. Service must be stand alone voice service. It cannot be combined with data services. Customers using this service will be eligible to participate in the PIC Fee Credit Promotion. No other promotions apply for this service. Service provided over Wide Area Telephone Service 0NATS) lines, payphones residential lines, and lines with handicap discounts are not eligible for this plan. Usage charges for Operator Assisted calls will be counted toward Customer minimum annual commitment. Operator service charges (0-, 0+, Bill to Third Number, Collect calls and Directory Assistance calls) will not be discounted, but are included in Customer s commitment level. When a term commitment expires, Customer will have 30 days to select another Carrier service plan. If Customer fails to notify Carrier within this time frame Carrier will place Customer on pricing that corresponds to a month-to-month term. The new rates will be effective on the first of the month following a 30-day grace period. Material omitted from this page now appears on Page 71. by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge Irving, TX 75038 ltiffeetitrth: Util&6C6lOOBsion Office of the Secretary ACCEPTED FOR FILING JUN 6 - 2003 Issued: May 28, 2003 Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 7th Revised Page 71 Cancels 6th Revised Page 71 SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) Simple Connections (Continued) Conditions/Restrictions (Continued) Customer can only choose month-to-month rates one time during their enrollment in Simple Connections and then upgrade to a term plan in a one-year period. Rating of Calls Calls will be sub-minute rated based on an initial period of 18 seconds, with the additional periods being billed in six-second increments thereafter. Minimum Revenue Commitment If Customer does not achieve the minimum annual commitment level selected, they will be assessed the incremental difference annually. For example, Customer commits to $3 000 annually and the actual long distance usage is 000, Customer will be billed for the $1 000 shortfall. In addition, the current rates will be re-negotiated based on the new adjusted commitment level. There will be no shortfall penalty imposed for Customers that sign up for the $0 - $2 999 level. Early Termination Charges If Customer terminates the contract prior to fulfillment of the term selected , an Early Termination Charge (ETC) of 40% of Customer s annual commitment will be billed to Customer for the number of years remaining under the customer-selected commitment. Customer will not be liable for termination charges for a specified service if a new service of the same type and of greater value is ordered, and the order is received by Carrier during the same calendar year in which the original service is discontinued by Customer, provided the expiration date of the contract plan for the new service is on or after the expiration date of the terminated plan. Material omitted from this page now appears on Page 71. Issued: October 20, 2003 by:Director - Regulatory Affairs Verizon Select Services Inc. 600 Hidden Ridge Irving, TX 75038 Effectiv.e: Octaber 30 2003laa~o Yuollc Utilities Commission Office of the Secretary ACCEPTED FOR FILING OCT 3 0 2003 Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 2nd Revised Page 71. Cancels 1 st Revised Page 71 . SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) One Wide Area Network (One WAN) Service General (T) (N) Carrier s One Wide Area Network (One WAN) Service is a high-speed service that provides Customers a single platform to integrate their voice, video and data communications needs. It combines the statistical multiplexing efficiencies of packet switching with the low delay characteristics of circuit switching technologies. Carrier s service is a connection-oriented, cell-based service that provides virtual connections between Customer s site and one or more locations. Each connection may be a Permanent Virtual Channel Connection (PVCC) or a Permanent Virtual Path Connection (PVPC). Each supported virtual connection is a point-to-point connection. Physical access to One WAN Service is provided in speeds from DS- 1 to OC-48c. One WAN Service is available to Customers in the U.S and its territories where Carrier has the necessary facilities in place. One WAN Service is offered subject to availability of necessary facilities and services and is provided only through designated Points of Presence (POPs). There are three major network elements required to provision this service. Access A digital private line connecting Customer s location to Carrier s network is required in this service offering. This service can be provisioned over DS- NxDS-1 where N=2-8 using Inverse Multiplexing Over ATM (IMA), DS- OC-3c, OC-12c and OC-48c digital private line connections. If NxDS- access is required, IMA equipment will be required for each NxDS-1 access location. The access line speed must match the User to Network Interface (UN I) port speed. Each access line can accommodate multiple virtual circuits or paths. Access is offered in the following arrangements.(N) Material omitted from this page now appears on Page 71. Issued: October 20, 2003 by:Director - Regulatory Affairs Verizon Select Services Inc. 600 Hidden Ridge Irving, TX 75038 Effective: October 30, 2003 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING OCT 3 0 2003 Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 2nd Revised Page 71 . Cancels 1 st Revised Page 71 . SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) One Wide Area Network (One WAN) Service (Continued) General (Continued) (T) (N) Access (Continued) For UNI ports, Carrier will set up access arrangements on behalf of Customer for the One WAN Service purchased. Any charges associated with the provisioning of the access circuits including, but not limited to, local access charges, coordination charges, access service order charges, or any other charge associated with gaining access from Customer premise to the POP will be considered "Access Charges This includes any Nonrecurring Charge (NRC) incurred in association with obtaining access regardless of contract term. Any special construction or non-standard charges assessed by the company supplying the local access will also be the responsibility of Customer. Any such access charge as described above will be billed directly to Customer. Port A UNI port provides the physical entry into the One WAN Service network via an access circuit that connects Customer s location to the UNI port and is required for provisioning this service. The UNI port speed must match the speed of the access circuit. Each port can accommodate multiple virtual connections. A Network to Network Interface (NNI) port connects Carrier s network to another cell-based network. Permanent Virtual Connections (PVCs) PVCC and PVPC are logical circuits that define a specific path for data sent by Customer to another location. These connections are virtual because they are established in software tables and enable all PVPCs and PVCCs on the port to share the available port bandwidth. This also enables multiple logical connections to be defined on any given port, thereby providing a single access line the capability to transmit data to multiple destinations. PVPC provides for aggregation of multiple PVCCs into a single path. All PVCCs in a PVPC must have the same originating and terminating end ports.(N) Material omitted from this page now appears on Page 71. by:Director - Regulatory Affairs Verizon Select Services Inc. 600 Hidden Ridge Irving, TX 75038 Effective: October 30, 2003 Iflaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING OCT 3 0 2003 Issued: October 20, 2003 Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 71. SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued)(N) Description of Services (Continued) One Wide Area Network (One WAN) Service (Continued) General (Continued) Permanent Virtual Connections (PVCs) (Continued) PVCs are defined by the class of service and transmission speed. (a).Class of Service Classes of service are dictated by the traffic priority parameters. Traffic prioritization parameters refer to priorities given to cell transmissions and sensitivity of cells to delay, delay variation and loss within the network. Constant Bit Rate (CBR) traffic is given first priority, Variable Bit Rate-Real Time (VBR-rt) traffic is given second priority. Variable Bit Rate-Non Real Time (VBR-nrt) traffic is given third priority and Unspecified Bit Rate (UBR) is given last priority, based upon the traffic in the network at any given point in time. These are the four classes of service offered to Customers: Constant Bit Rate (CBR): A class of service that supports the transmission of a continuous bit stream of traffic from those applications such as video, voice, and circuit emulation, which require rigorous timing control and performance parameters. Variable Bit Rate-Real Time (VBR-rt): A class of service that allows the transmission of applications requiring low cell delay variation. For example, VBR-rt would be utilized for applications such as variable bit rate video compression , and packetized voice and video, which are sensitive to cell delay variations. Variable Bit Rate-Non Real Time (VBR-nrt): A class of service that allows for applications that can tolerate larger cell delay variation than VBR-rt. For example VBR-nrt would be utilized for applications such as data file transfers. Unspecified Bit Rate (UBR): A class of service that allows for applications that only require "Best Effort" transport performanceand are not delay sensitive. (N) Issued: October 20, 2003 by:Director - Regulatory Affairs Verizon Select Services Inc. 600 Hidden Ridge Irving, TX 75038 Effectiva: October 30, 2003Idaho P~blic Utilities Commission Office of the Secretary ACCEPTED FOR FILING OCT 3 0 2003 Boise. Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 1st Revised Original Page 71.4 Cancels Original Page 71.4 SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) 32 One Wide Area Network (One WAN) Service (Continued) General (Continued) Permanent Virtual Connections (PVCs) (Continued) (b). Transmission Speed Transmission speed is a function of the amount of logical bandwidth reserved for each PVCC and PVPC. The speed is designated by Peak Cell Rate (PCR) and/or Sustained Cell Rate (SCR). PCR and/or SCR are assigned to each PVCC or PVPC. PCR is the highest available transmission rate on a Variable Bit Rate (VBR) and the continuous transmission rate allowed for a CBR connection. SCR is the average transmission rate for a VBR connection. Customers may purchase PCR or SCR in 64 Kbps up to 1984 Kbps and in 1 Mbps increments for 2 Mbps and above. Frame Relay to A TM Interworking Frame to ATM Interworking enables the interconnection of Frame Relay PVCs to ATM PVCs. National FastPacket services support Frame to ATM Service Interworking (FRASI - Translation Mode) and Frame to ATM Network Interworking (FRANI - Transparent Mode). FRAN I and FRASI PVCs are billed as ATM VBR-nrt PVCs. Service Level Agreements (a)Operational Service Level Agreements (SLAs). Operational SLAs are available for A TM Services where the Customer purchases at least five (5) PVCs. (1 )On-Time Provisioning. On-Time Provisionina Measurement.Carrier agrees to complete installation of the PVC no later than the Firm Order Commitment (FOC) due date issued by Carrier plus twenty-four (24) hours. Carrier will issue a FOC date upon completion of its review of available required facilities and components. Completion of design and ordering related forms and documents (including but not limited to network design, configuration , and data gathering forms) must occur prior to providing the FOC date. This SLA shall not apply to orders where an expedited interval has been requested or for disconnection orders. Material previously appearing on this page now appears on Page 71.4. (M, Issued: December 20, 2004 by:Director - Regulatory Affairs Verizon Select Services Inc. 600 Hidden Ridge Irving, TX 75038 Effective: December 31 , 2004 Idaho Puh1ic Utiliti$ CommissioG Office of the Secretary ACCEPTED FOR FILING DEC 3 1 2004 &jse" It.IaU VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 71.4. SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) 32 One Wide Area Network (One WAN) Service (Continued)(N) General (Continued) Service Level Agreements, (Continued) (a)Operational Service Level Agreements (SLAs) (Continued) (1 )On-Time Provisioning (Continued) On Time Provisionina Service ResDonse Credits (SRCs). Carrier fails to install a PVC within twenty-four (24) hours after the FOC date because of Carrier s sole fault, Carrier will provide an SRC equal to fifty percent (50%) of the associated Monthly Recurring Charge (MRC) for the month in which the due date is missed for the PVC. SRCs shall not be available if Carrier determines after the FOC date is issued that sufficient facilitiesare not available to provision the order, where special construction of facilities is required , or when the FOC date is missed because the local access service is not available. SRCs will not be available for missed FOC dates if the Customer provides inaccurate information on the order, revises the order or is not ready to accept the Service on the FOC date. (2)Mean Time to Repair (MTTR) MTTR Measurement.Under the MTTR SLA, Carrier will measure the average Time to Repair (TTR) for Customer- reported interruptions in the Service with respect to PVCs provided herein ("Interruption ). Interruption means a condition that renders a PVC unavailable for use by Customer due to a fault caused by Carrier in the ATM network. To be measured under this SLA, Customer must report any Interruption to a Carrier-designated entity for the opening of a trouble ticket. The TTR is measured from the date and time a trouble ticket is opened by Carrier and the date and time when such ticket is closed by Carrier. In measuring the TTR, any stop clock time associated with the trouble shall be subtracted from such measurement.(N) by:Director - Regulatory Affairs Verizon Select Services Inc. 600 Hidden Ridge Irving, TX 75038 Effective: December 31, 2004 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 3 1 2004 Issued: December 20, 2004 Boise IdaU VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 71.4. SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) 32 One Wide Area Network (One WAN) Service (Continued)(N) General (Continued) Service Level Agreements, (Continued) (a)Operational Service Level Agreements (SLAs) (Continued) (2)Mean Time to Repair (MTTR) (Continued) MTTR Measurement (Continued) For purposes of this measurement stop clock time refers to a) periods when Customer testing is occurring; b) periods when Carrier is awaiting Customer authorization to commence work on a PVC; c) periods following a repair of a PVC when the ticket is held open by Customer to ensure the trouble is resolved; and d) any time period during which any of the occurrences listed in Section 4.32.A.5.(c) (SLA Exclusions) existed. The SLA shall not apply to cases of trouble where no trouble was found or repeated cases of trouble for the same Interruption. It also does not apply to an Interruption related to the provisioning of a new PVC. The MTTR SLA shall be measured on a calendar month basis and shall be calculated by adding the TTR for all Interruptions and dividing that sum by the total number of trouble tickets opened for Interruptions for that Customer during that month. MTTR SRCs.If the average MTTR for Interruptions for a calendar month exceeds four (4) hours but is less than eight (8) hours, Carrier shall provide a credit of fifty percent (50%) of the MRC for any individual PVC that is unavailable for use for more than four (4) consecutive hours during such calendar month. the average MTTR for Interruptions for a calendar month exceeds eight (8) hours, Carrier shall provide a credit of fifty percent (50%) of the MRC for any individual PVC that is unavailable for use for more than four (4) but less than eight (8) consecutive hours, and a credit of one hundred percent (100%) of the MRC for any individual PVC that is unavailable for use for more than eight (8) consecutive hours.(N) by:Director - Regulatory Affairs Verizon Select Services Inc. 600 Hidden Ridge Irving, TX 75038 Effective: December 31 , 2004 Idaho Public Utilities Comm ' . Off ISSlon Ice of the Secretary EPTED FOR FILING DEC 3 1 2004 Issued: December 20, 2004 Boise, Jdabo VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 71.4. SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) (N) General (Continued) 32 One Wide Area Network (One WAN) Service (Continued) (a) Service Level Agreements, (Continued) Operational Service Level Agreements (SLAs) (Continued) (b) (3)Network Availability Network Availabilitv Measurement.Network Availability refers to the percentage of time during a calendar month that the Service is available for use by Customer. The Carrier threshold for Network Availability is 99.90%. Network Availability is calculated based upon the total number of minutes in a calendar month that Customer was actually in service divided by the total number of minutes in the month (1,440 minutes multiplied by the number of days in month multiplied by the number of PVCs, less the number of minutes that the PVCs were interrupted during month divided by the number of available minutes for the month Le.1,440 minutes multiplied by the number of days in month multiplied by the number of PVCs). Carrier will not round up the calculation to reach the 99.90% threshold. The Network Availability SLA is only available for outages reported by Customer by opening a trouble ticket with Carrier. An interruption for PVCs shall be computed, and be subject to the same restrictions and exclusions, as set forth in Section 32.(a)(2) pertaining to Interruptions for MTTR. Network Availability SRCs.If overall Network Availability is less than the threshold of 99.90% for a calendar month , Carrier will provide a credit equal to ten percent (10%) of the associated MRC for any individual PVC that did not meet such threshold during such calendar month. Customer Consent: To the extent necessary to measure Carrier performance under the SLAs set forth herein, Customer consents to Carrier obtaining on Customer s behalf its trouble history with local carriers that provide the portion of the network covered by the SLAs.(N) Issued: December 20, 2004 by:Director - Regulatory Affairs Verizon Select Services Inc. 600 Hidden Ridge Irving, TX 75038 E ffl1li~~vul51recm~?e~r 2o~h1ts ~~: Office of the Secretary ACCEPTED FOR FILING DEC 3 1 2004 Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 71.4.4 SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) (N) General (Continued) 32 One Wide Area Network (One WAN) Service (Continued) (c) Service Level Agreements, (Continued) SLA Exclusions: SLAs do not apply to the extent that any of the following reasons prevented or delayed Carrier s performance meeting such SLAs: (1 )The acts of Customer or other party authorized by Customer to use the Service, including but not limited to Customer negligence, Customer refusal to grant Carrier reasonable access to its premises for testing/repair, Customer s refusal to release the Service for testing and/or repair, Customer maintenance activities or its rearrangement of the Service or where Customer has exceeded the purchased PVC bandwidth; Service trouble caused by Customer s CPE or facilities on its side of the demarcation point or any power, equipment, service or systems not provided by Carrier; (2) (3)Services that have been in service for less than a month (except for the SLA for On-Time Provisioning); (4) (5) Scheduled maintenance and downtimes; Unavailability of network monitoring or management equipment or reporting; or (6)Any other reason outside the control of Carrier.(N) Issued: December 20 , 2004 by:Director - Regulatory Affairs Verizon Select Services Inc. 600 Hidden Ridge Irving, TX 75038 Effective' Dece.I11P~r 31, 2004Icano PUbliC Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 3 1 2004 Boise., Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 71.4. SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) 32 One Wide Area Network (One WAN) Service (Continued)(N) General (Continued) Service Level Agreements, (Continued) (d)Limitation on SRCs. Limitation on SRCs.The combined total of any SRCs applied to a Customer s A TM Service contracted herein or in other Carrier agreements may not exceed the following: (1 )For any calendar month, the total SRCs applied to an affected PVC may not exceed one hundred percent (100%) of the MRC billed to the Customer for such PVC for that month. (2)For any calendar year, the total SRCs shall not exceed ten percent (10%) of the total annual revenue of the prior calendar year billed to the Customer for qualifying PVCs, or $200 000 per Customer per ATM Service, whichever is less. For any calendar year in which the Customer had less than twelve (12) full months of revenue for qualifying PVCs in the prior calendar year, the SRCs may not exceed $20,000 per Customer per A TM Service. (3)To receive an SRC, Customer must request such SRC in writing within thirty (30) calendar days of the end of the SRC monitoring period. The request must include a list of all impacted PVC identification numbers and the type of SRC requested for each PVC.(N) (M)Additional Charges/Regulations Customer may choose Option 1 , Option 2, Option 3 or Option 4 to price their entire network. Options 1 and 2 are mutually exclusive and cannot be combined with other options. Options 3 and 4 may be combined. Expedites Carrier may offer expedites. However, Carrier does not guarantee a shortened installation interval for every accepted expedite request.(M) Material appearing on this page previously appeared on Page 71.4. by:Director - Regulatory Affairs Verizon Select Services Inc. 600 Hidden Ridge Irving, TX 75038 Effective: December 31, 2004 Idaho Public Utilities Commission Office of the Secretary CEPTED FOR FILING DEC 3 1 2004 . . Issued: December 20, 2004 Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 71. SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued)(N) Description of Services (Continued) One Wide Area Network (One WAN) Service (Continued) Additional Charges/Regulations (Continued) Service Upgrades Customer may elect to terminate services and enter a new commitment for an upgraded service (as determined in the sole discretion of Carrier) without the imposition of termination charges subject to the following conditions: (a)When Customer upgrades service, the order to discontinue the existing service and the order to upgrade service must be received by Carrier at the same time; and (b)The total Monthly Recurring Charge (MRC) of the new commitment for the upgraded service must be equal to or greater than the total monthly rate of the discontinued services. Rates for the upgraded service including any discount will be those in effect at the time the service upgrade is ordered; and (c)The new term commitment for an upgraded service must terminate no earlier than the term commitment for the discontinued services and must be at least a one-year term; and (d)Any charges associated with access or facilities that occur in the termination of the existing circuits and the provisioning of the upgraded circuits will be billed to Customer. Renewal Options At the end of a contract term, Customer may renew his contract for another term under the rates applicable at the time of renewal. If Customer does not select a renewal plan or does not request the termination of service, Customer will continue to be billed at the current existing rates. (N) Issued: October 20, 2003 by:Director - Regulatory Affairs Verizon Select Services Inc. 600 Hidden Ridge Irving, TX 75038 Effective: October 30, 2003 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FiliNG OCT 3 0 2003 Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 71. SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued)(N) Description of Services (Continued) One Wide Area Network (One WAN) Service (Continued) Additional Charges/Regulations (Continued) Notification of Discontinuance Carrier must receive a written request for discontinuance of a service arrangement at least 60 days prior to actual disconnection of service. Recurring charges will apply for a period of 60 days from the date Carrier receives disconnect notification or until the requested disconnect date whichever period is longer. Service Termination Charges (a)After the service has been completely installed if Customer terminates service either fully or partially, the following charges apply: Full Service Termination If Customer causes this service to be terminated prior to the expiration of the service period, service termination charges shall apply as follows: (i)For the first year of the service period, 100% of the MRC commitment multiplied by the number of months remaining in the first year of the service period; plus (ii)After the first year of the service period, 50% of the MRC commitment multiplied by the number of months remaining in the service period. (iii)Customer will be billed for all termination charges at thenext invoice date. (N) by:Director - Regulatory Affairs Verizon Select Services Inc. 600 Hidden Ridge Irving, TX 75038 Effective: October 30, 2003 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING OCT 3 0 2003 Issued: October 20, 2003 Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 71. SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued)(N) Description of Services (Continued) One Wide Area Network (One WAN) Service (Continued) Additional Charges/Regulations (Continued) Service Termination Charges (Continued) (a)(Continued) II.Partial Service Termination If Customer partially terminates service causing the MRC to fall below the MRC commitment identified in Customer s agreement with Carrier during each month of the service period termination charges shall apply as follows: (i)For the first year of the service period, 100% of the difference between the MRC commitment and the MRC after the service termination, multiplied by the number of months remaining in the first year of the service period; plus (ii)50% of the difference between the MRC commitment and the MRC after the service termination, multiplied by the number of months remaining in the service period after the first year. (iii)Customer will be billed for all termination charges at the next invoice date. Order Cancellation Charges If Customer cancels an order prior to the service being completely installed Customer shall pay Carrier all NRCs and any charges incurred by Carrier associated with the access circuits or additional facilities provided by itsunderlying providers. (N) Issued: October 20, 2003 by:Director - Regulatory Affairs Verizon Select Services Inc. 600 Hidden Ridge Irving, TX 75038 EfwR~i'P~bl~qJg~tTls ~~fn~9S~~fi Office of the Secretary ACCEPTED FOR FILING OCT 3 0 2003 Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 71. SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued)(N) Description of Services (Continued) One Wide Area Network (One WAN) Service (Continued) Additional Charges/Regulations (Continued) Move or Change in Service Address If Customer requests moving an access circuit due to a change in a physical service address during the service period, Carrier will do so in accordance with the following conditions: (a)Any NRCs associated with installing service at the new address will be billed to Customer; and (b)Any charges incurred by Carrier associated with access or additional facilities that occur in the termination of the existing circuits and the provisioning of the moved or changed service will be billed to Customer; and (c)Carrier will re-price the service with the new location s address and, if the re-priced service is higher than the original agreement amount, Customer will begin paying the higher MRC when the service move is completed. Obligations of Customer In addition to Obligations of Customer provisions found in Section 2 Customer must also provide compatible equipment in accordance with interface specifications defined in ANSI Standards for A TM services. Customer is responsible for the installation, operation and maintenance of any Customer Provided Equipment (CPE). Furthermore, CPE that interfaces with Carrier s network must perform traffic shaping. Customer is responsible for providing accurate information pertaining to ordering, repair contact information billing, and product specific requirements. Customer must specify the speed for each access port and access line ordered. Customer must specify the SCR, PCR, and traffic management parameters at the time of the order for each PVC/PVP. Customer must provide to Carrier an address for each Customer location requiring service and a point of contact with information to include the contact name, telephone number, mailing address, and electronic mail (e- mail) address for notification purposes. Rates are located in Section 5.31.(N) Issued: October 20, 2003 by:Director - Regulatory Affairs Verizon Select Services Inc. 600 Hidden Ridge Irving, TX 75038 Fffec.tive: OctQber 30, 2003 CJa1io rUbliC Utilities Commission Office of the Secretary ACCEPTED FOR FILING OCT 3 0 2003 Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 3rd Revised Page 71. Cancels 2nd Revised Page 71. SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) 33 Audio Conferencing Services THIS SERVICE HAS BEEN CANCELED AND WITHDRAWN.(N) (D) (D) Issued: May 5, 2008 Effective: May 15, 2008 by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge Irving, TX 75038 Idaho Public Utilities Commissian Office of the Secretary ACCEPTED FOR FILING NAY 1 5 2008 Boise. Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 3rd Revised Page 71. Cancels 2nd Revised Page 71. SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) 33 Audio Conferencing Services (Continued) THIS SERVICE HAS BEEN CANCELED AND WITHDRAWN.(N) (D) ( ) Issued: May 5 , 2008 by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge Irving, TX 75038 Effective: May 15 , 2008 Idaho Public Utilities CommiS5ien Office of the S-ecretary ACCEPTED FOR FlUNG. MAY 1 5 ZOD8 Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 2nd Revised Page 71. Cancels 1 st Revised Page 71. SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) 33 Audio Conferencing Services (Continued) THIS SERVICE HAS BEEN CANCELED AND WITHDRAWN.(N) (D) ( ) Issued: May 5 , 2008 Effective: May 15 , 2008 by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge Irving, TX 75038 Idaho Public Utilities Commissilll Office of the Secretary ACCEPTED FOR FlUNG MAY 15 2DDB Boise, Idaho . ..; ".. VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 2nd Revised Page 71. Cancels 1 st Revised Page 71. SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) Description of Services (Continued) 33 Audio Conferencing Services (Continued) THIS SERVICE HAS BEEN CANCELED AND WITHDRAWN.(N) (D) (D) Issued: May 5 , 2008 Effective: May 15, 2008 by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge Irving, TX 75038 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAY 1 5 2008 Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 2nd Revised Page 71. Cancels 1 st Revised Page 71. Description of Services (Continued) SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) 33 Audio Conferencing Services (Continued) THIS SERVICE HAS BEEN CANCELED AND WITHDRAWN.(N) (D) (D) Issued: May 5, 2008 by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge Irving, TX 75038 Idaho Public I9ff~~fWieh5, 2008 Office of th~ Secretary ACCEPTED FOR FILING MAY 1 5 200B Boise, Idaho . "-. VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 1 st Revised Page 72 Cancels Original Page 72 SECTION 4 - APPLICATION OF RATES AND CHARGES (Continued) General Conversation periods are billed in increments of one full minute following the initial period (T) (Le. minimum billing period) unless otherwise provided in this Tariff. Fractional periods are rounded to full period increments for billing purposes. Rate Period Table - Intrastate LDMTS Service Rate Application Periods (T) (T) Mon Tues Wed Thur Fri Sat Sun 7:00 A.M. to but not including 7:00 P. Peak Rates 7:00 P. to but not including 7:00 A.M. Off-Peak Rates In cases where a message begins in one rate period and ends in another, the charge for the portion of the message within each rate period will be the charge for the whole minute in effect for that rate period. (D) (0) Issued: January 28, 2002 by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge , 2nd Floor Irving, TX 75038 Effective: February 6, 2002 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING tES 6 - 2002 ii.h10 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 1 st Revised Page 73 Cancels Original Page 73 SECTION 5 - RATES AND CHARGES LDMTS Rates and Charges Customer Dialed Direct Station-to-Station Residential Peak Off-Peak Initial Each Initial Each Minute Add'i Minute Minute Add'i Minute InterLATA I ntraLA T A Business Peak Off-Peak Initial Each Initial Each Minute Add'i Minute Minute Add'i Minute InterLATA IntraLATA Customer Dialed Calling Card Station-to-Station Peak Off-Peak Initial Each Initial Each Minute Add'i Minute Minute Add'i Minute InterLATA $.43 $.43 IntraLATA Operator Assisted:Stati 0 n-to-Stati on/Call i ng Ca rd/Person-to-Person Peak Off-Peak Initial Each Initial Each Minute Add'i Minute Minute Add'i Minute InterLATA 3650 3650 2456 2456 (R) IntraLATA 3600 3600 2400 (I)2400 (I) Issued: April 20 , 2001 by:Director - Tariffs Verizon Select Services Inc. 6665 North MacArthur Boulevard , 2nd Floor Irving, TX 75039 Effective: May 1 , 2001 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAY 1 - 2001 Boise. Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 2nd Revised Page 74 Cancels 1 st Revised Page 74 SECTION 5 - RATES AND CHARGES (Continued) Service Charges and Surcharges Per Call Calling Card $ . Operator Assisted Station-to-Station, Collect, Bill to Third Party 3.45 Operator Assisted Person-to-Person Operator Assisted Calling Card Call Completion Station to Station 2.45 Operator Dialed Surcharge Inmate Surcharge Payphone Compensation (R) Issued: May 11 2001 by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge Irving, TX 75038 Effective: May 24, 2001 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAY 2 4 2001 Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 3rd Revised Page 75 Cancels 2nd Revised Page 75 SECTION 5 - RATES AND CHARGES (Continued) Directory Assistance Service Calls Per Call Directory Assistance Call Completion Service Per Call Per Minute Per Customer s plan rate or $ . (M) Material omitted from this page now appears on Page 76. by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge, 2nd Floor Irving, TX 75038 Effective: December 3, 2001 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 3 - 2001 Issued: November 19, 2001 Boise. Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 2nd Revised Page 76 Cancels 1 st Revised Page 76 SECTION 5 - RATES AND CHARGES (Continued) Enhanced Routing (T) (M) (N) Voice Intelligent Network - Enhanced Toll Free Service Enhanced Routing features for any toll free number are ordered as part of an Enhanced Routing Plan. All features require a minimum of one routing plan per toll free number. Non-recurring Charges (NRCs) are billed per toll free number, per feature installed. Monthly Recurring Charges (MRCs) are billed per toll free number. The Enhanced Routing features that may be combined in any routing plan are Area Code Routing, Time of Day Routing, Day of Week Routing, Day of the Year Routing, and Call Allocation. Command Routing is available to Enhanced Routing Customers with more than one routing plan for any Enhanced Routing toll free number. Minutes of Use/Monthly Charges Rate Plan Dedicated Switched Per Minute MRC 1614 N/A $ . 2972 For each Enhanced Routing toll free number, the following charges apply for routing plans Per Enhanced Routina Toll Free Number MRC 1 - 3 Routing Plans 4 - 12 Routing Plans 13 - 99 Routing Plans $325. 575. The following charges apply for installations or changes of the Enhanced Routing features in a routing plan: Area Code/Exchange Control (per area code routed at exchange level) Feature Per Call Change NRC Rate Charae $100.$100. 100.100. 100.100. Per Enhanced Routina Toll Free Number Area Code Control Area Code Routing, per feature (N) Material appearing on this page previously appeared on Page 75. by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge, 2nd Floor Irving, TX 75038 Effective: December 3, 2001 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 3 - 2001 Issued: November 19 , 2001 Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 3rd Revised Page 77 Cancels 2nd Revised Page 77 SECTION 5 - RATES AND CHARGES (Continued) Enhanced Routing (Continued) Voice Intelligent Network - Enhanced Toll Free Service (Continued) The following charges apply for installations or changes of the Enhanced Routing features in a routing plan (Continued): Per Enhanced Routinq Toll Free Number Area Code/Exchange Routing (per area code routed at exchange level) Time of Day Routing, per feature Day of Week Routing, per feature Day of Year Routing, per feature Call Allocation, per feature Route Choice Dialed Number Identification Service , per trunk group In-Band Real Time ANI , each Out of Band Real Time ANI, each On-Net Route Advance Command Routing Per Activation of Routing Set Off-Net Route Advance * Available with dedicated access only. NRC $100. Per Call Rate Feature Change Charqe $100. 100. 100. 100. 100. 100. 100. 100. 100. 325. 125. 250. 25. Per Minute Material omitted from this page now appears on Page 78. Issued: January 13, 2003 by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge, 2nd Floor Irving, TX 75038 Effective: January 23, 2003 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 2 3 2003 Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 3rd Revised Page 78 Cancels 2nd Revised Page 78 SECTION 5 - RATES AND CHARGES (Continued) Voice Intelligent Network - Enhanced Toll Free Service (Continued) Enhanced Routing (Continued) Once an Enhanced Routing feature is installed in a routing plan , it may be used in another plan without installation charge if it is reused unchanged. Any changes required to a feature in any routing plan will incur a change charge. Command Routing is available to any Enhanced Routing toll free number with more than one Enhanced Routing Plan. Routing plans must be loaded in Carrier network before they can be activated by Command Routing. Any Enhanced Routing toll free number may have up to 99 routing plans. Interactive Toll Free Surcharge Features Per Call The features are: Base Surcharae Call Referral Busy/Ring-No-Answer Treatment Database Routing Back to Menu Caller Transfer Menu/Message Replay (D) Security Codes Validated Caller-Entered Codes (D) (D) Any of the features listed above can be selected and are included in: Initial NRC $750. MRC $100. Change charge for adding and deleting features - $225.00 per feature Issued: January 13 , 2003 by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge, 2nd Floor Irving, TX 75038 Effective: January 23, 2003 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 2 3 2003 Boise. Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 1 st Revised Page 78. Cancels Original Page 78. SECTION 5 - RATES AND CHARGES (Continued) Voice Intelligent Network - Enhanced Toll Free Service (Continued) Interactive Toll Free (Continued) Non-Recurring and Monthly Charges Building Block, per program NRC $ 375. MRC Carrier-Provided Voicing (per hour of recording)100. (M) (T) Loading Voice From Tape (per hour of recording)100. Script Translations (per hour of recording)150. On-Net Route Advance $ 32. Off-Net Route Advance 45. Speed Dial , Database Routing, Validated Security Codes, and/or Validated Caller-Entered Codes Installation Voice Slot Storage Charge (per 30-second slot)50.00* Agent Transfer Speed Dial Storage 15 Speed Dial Codes 16-500 Speed Dial Codes 501-1000 Speed Dial Codes 1001-3000 Speed Dial Codes 200. 400. 700. Agent Transfer Direct/Consult and Transfer Agent Transfer 3-Way Conference 000. 250. * If Customer needs more than a 30-second slot, additional slots will cost $50.00 each. Each change will incur an $225.00 change charge fee. ** Applicable with Agent Transfer, Agent Transfer with Speed-Dial , Caller Transfer, Database Routing, (C)(M) Busy/Ring-No-Answer Announcement, Call Referral , Security Codes, Time/Day Variable Program Message Announcement, En Route Message , Caller Entered Codes, Back to Menu, Message/MenuReplay (C)(M) Material appearing on this page previously appeared on Page 77. Issued: January 13 , 2003 Effective: January 23, 2003 by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge, 2nd Floor Irving, TX 75038 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 2 3 2003 Boise. Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 78. SECTION 5 - RATES AND CHARGES (Continued) (N) Interactive Toll Free (Continued) Voice Intelligent Network - Enhanced Toll Free Service (Continued) Reports Per IVR Report Management Reports Marketing Reports Raw Data Reports Monthly Reports Weekly Reports Per Other Reports Area Code (NPA) Report Call Duration Summary Call Summary by Hour Near Real Time CDR Tool Non-Summarized CDRs NPA-NXX Report Status Code Summary Monthly Reports Weekly Reports Other Charges Expedite Charges NRC $150. 150. 150. MRC $150. 200. 100. 100. 100. 100. 100. 100. 100. 35. 50. If Customer requests that an order for IVR be expedited , a $475.00 charge will apply. Customer can also expedite orders for domestic dedicated circuits of DS3 or lower bandwidths for a charge of $500.00. There is a $25.00 NRC for each toll free number. (N)$20.00 eachToll Free Directory Listing (up to three listings) Issued: November 19 , 2001 Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge, 2nd Floor Irving, TX 75038 Effective: December 3, 2001 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 3 - 2001 by: Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 78. SECTION 5 - RATES AND CHARGES (Continued) Voice Intelligent Network - Enhanced Toll Free Service (Continued)(N) Discount Plan The following table can only be applied to minutes of use. Annual Commitment Discount Amount Discount Amount Discount Amount Usaae One-Year Term Two-Year Term Three-Year Term $120 000 240 000 10% 360 000 10%15% 480 000 10%15%20% 720 000 15%20%25% 960 000 20%25%30% Total contract based on monthly usage and term commitment. Other Discounts Installation Waiver For new or existing Customers that commit to a two or more year term, Carrier may give a credit up to $2 000 for NRCs for the life of the contract. If Customer terminates a term agreement within two years after installation of service, Customer may be assessed the full amount of the credit for waived charges as well as any early termination charges per this Tariff for the applicable service. (N) by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge , 2nd Floor Irving, TX 75038 Effective: December 3, 2001 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 3 - 2001 Issued: November 19, 2001 Boise, Idaho Verizon Select Services Inc.Idaho P.C. Tariff No. 2nd Revised Page 78.4 Cancels 1 st Revised Page 78.4 Frame Relay III Service SECTION 5 - RATES AND CHARGES (Continued) This service is no longer available to new Customers. (C) Unless otherwise noted , the following rates and charges will remain in effect for the full term of Customer s contract. Local Access Facilities Carrier will setup access arrangements on behalf of Customer when full service Frame Relay III Service is purchased. Access facilities arranged by Carrier will be billed to Customer at Carrier s costs. Any special construction or non-standard charges assessed by the company supplying the local access, or by the underlying provider connecting to the access provider, will also be the responsibility of Customer. Port Charges include a Nonrecurring Charge (NRC) and a Monthly Recurring Charge (MRC) based on the speed of the port connection (Le., 56 Kbps to 1.544 Mbps). Charges apply per port for each frame relay access facility to the network supporting Frame Relay Service. Each port can accommodate multiple Permanent Virtual Circuits (PVCs). A port added to the network after initial installation will be considered a new element and the nonrecurring and monthly charges will both apply. Speed (Kbps) 56/64 Kbps 128 Kbps 192 Kbps 256 Kbps 320 Kbps 384 Kbps 448 Kbps 512 Kbps 576 Kbps 640 Kbps 704 Kbps 768 Kbps 896 Kbps 024 Kbps 1 ,280 Kbps 1 ,544 Mbps NRC $300. 300. 300. 300. 300. 300. 300. 300. 300. 300. 300. 300. 300. 300. 300. 300. MRC $133. 278. 374. 460. 558. 663.40 749. 823. 891. 924. 957. 990. 056. 232. 320. 1,480. Idaho Public Utilities Commission Office of tile Secretary ACCEPTED FOR FILING OCT 1 0 2003 Boise, Idaho Issued: September 30, 2003 Effective: October 10, 2003 by:Director - Regulatory Affairs Verizon Select Services Inc. 600 Hidden Ridge, 2nd Floor Irving, TX 75038 Verizon Select Services Inc.Idaho P.C. Tariff No. Original Page 78. SECTION 5 - RATES AND CHARGES (Continued) Frame Relay III Service (Continued)(N) User-to-Network Interface - Permanent Virtual Circuit (UNI PVC) Charges include a NRC and a MRC for each PVC , based on the Committed Information Rate selected. PVCs added to the network after initial installation will be considered new elements and the nonrecurring and monthly charges will apply. PVC/CIR NRC MRC $25.$13. 25.23. 19.25.35. 25.40. 38.4 25.62. 56/64 25.79. 128 25.170. 192 25.267. 256 25.360. 320 25.482. 384 25.568. 448 25.684. 512 25.775. 576 25.905. 640 25.010. 704 25.125. 768 25.235. 832 25.315. 896 25.1,425. 960 25.540. 024 25.650. If Customer chooses to purchase a management PVC which will be utilized as part of a network service, the management PVC must originate at Customer's premises and terminate at the associated Carrier Center. For management PVC rate, please refer to zero CIR MRC and NRC in C. If Customer chooses to purchase an international management PVC, which will be utilized as part of a network service, the international management PVC must originate at Customer s international premises and terminate at the associated Carrier Center. International Frame Relay Service is offered on an individual case basis.(N) Issued: December 7, 2001 by:Donald R. Fowler, Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge, 2nd Floor Irving, TX 75038 Effective: December 17, 2001 Idaho P~blic Utilities Commission Office of the Secretary ACCEPTED FOR FlUNG DEC 1 7 2001 Boise, Idaho Verizon Select Services Inc.Idaho P.C. Tariff No. Original Page 78. SECTION 5 - RATES AND CHARGES (Continued) Frame Relay III Service (Continued) Virtual Network-to-Network Interface (NNI) Port For each Virtual NNI Port, a NRC and a MRC are applied per LATA, based on the Virtual NNI Port speed required. The Virtual NNI Port must be large enough to accommodate the cumulative egress of all PVCs connected to the NNI. It will be at least as large as the sum of the CIRs for all PVCs connected to it and at least as large as the largest UNI port connected to it. The Virtual NNI Port should be approximately equal to or less than one third of the aggregate of the User to Network Interface port speeds connected to it. (N) Virtual NNI Port eed NRC MRC $100.$ 92. 128 100.184. 192 100.276. 256 100.368. 384 100.552. 512 100.736. 768 100.104. 1024 100.1,472. 1544 100.219.(N) by:Donald R. Fowler, Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge, 2nd Floor Irving, TX 75038 Effective: December 17, 2001 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 1 7 2001 Issued: December 7 2001 Boise, Idaho Verizon Select Services Inc.Idaho P.C. Tariff No. Original Page 78. SECTION 5 - RATES AND CHARGES (Continued) Frame Relay III Service (Continued) Virtual Network-to-Network Interface - Permanent Virtual Circuit (NNI PVC)(N) Charges include a NRC and a MRC for each PVC, based on the CIR selected. PVCs added to the network after initial installation will be considered new elements and the nonrecurring and monthly charges will apply. PVC/CIR NRC MRC $25.$13. 25.23. 19.25.35. 25.40. 38.4 25.62. 56/64 25.79. 128 25.170. 192 25.267. 256 25.360. 320 25.482. 384 25.568. 448 25.684. 512 25.775. 576 25.905. 640 25.010. 704 25.125. 768 25.235. 832 25.315. 896 25.425. 960 25.540. 024 25.650.(N) by:Donald R. Fowler, Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge, 2nd Floor Irving, TX 75038 Effective: December 17, 2001 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 1 7 2001 Issued: December 7 , 2001 Boise, Idaho Verizon Select Services Inc.Idaho P.C. Tariff No. 1 st Revised Page 78. Cancels Original Page 78. SECTION 5 - RATES AND CHARGES (Continued) Frame Relay III Service (Continued) (0) Additional Charges (D) (T) PVC ReconfiQuration This charge is for changing the configuration of a PVC and applies each time a PVC is reconfigured. Per PVC NRC $25. Discount Plans (T) Carrier offers discounts based on the term of Customer s commitment to Carrier s service. Customers may subscribe to Frame Relay III service for term plans for one, two or three years. The Monthly Revenue Commitment will be determined by the Monthly Recurring Charges (MRCs) before discounts. Discounts apply to MRCs for ports, PVCs (UNI , NNI management), and Virtual NNI Ports. Discounts do not apply to local access facilities NRCs, or expedite fees. (C) For any term plan , the rates and term plan discounts will be fixed for the term at the discounts listed in this section , applicable when Customer subscribes to the service. The term will begin on the in-service date for the first circuit in the network. by:Donald R. Fowler, Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge , 2nd Floor Irving, TX 75038 Effective: October 21 , 2002 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING Issued: October 11 , 2002 OCT 2 1 2002 Boise, Idaho Verizon Select Services Inc.Idaho P.C. Tariff No. 1 st Revised Page 78. Cancels Original Page 78. SECTION 5 - RATES AND CHARGES (Continued) Frame Relay III Service (Continued) Discount Plans (Continued)(T) If additional sites are added to Customer s Frame Relay III Service after the initial subscription to a term plan , such sites will be incorporated into Customer s term plan and will have the same termination date as Customer s original term. Term Plan Min. Monthly Revenue Commitment 000 000 000 000 000 000 000 One Year 12% 14% 15% 17% 18% 20% 21% Term Two Year 15% 17% 19% 22% 25% 28% 29% Three Year 18% 21% 24% 28% 30% 31% 32% Other Discounts (T) NRC Waiver For Customers who commit to a two or more year term, Carrier may waive NRCs for the ports , PVCs (UNI , NNI , management), Virtual NNI Ports, and/or standard local access (C) facilities elements. The expedite fee will not be subject to the NRC waiver. If Customer terminates a term agreement within two years after installation of service, Customer will be assessed a pro rata amount of the credit for waived charges as well as any early termination charges per the Tariff for the applicable service. by:Donald R. Fowler, Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge , 2nd Floor Irving, TX 75038 Effective: October 21 2002 Ida"!) Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING OCT 21 2002 Issued: October 11 , 2002 Boise, Idaho Verizon Select Services Inc.Idaho P.C. Tariff No. 1 st Revised Page 78. Cancels Original Page 78. SECTION 5 - RATES AND CHARGES (Continued) Frame Relay III Service (Continued) Contract Expiration (T) Upon contract expiration , the term will be automatically extended at the one-year term plan rates and discounts, unless 30 days prior to the end of the term , written notice is given to Carrier that Customer does not want an extension , or Customer subscribes to another term plan and the rates of the new term apply. Additional Features (T) Expedite Fee If Customer requests that an order for Frame Relay III Service be expedited, a charge of $750.00 will apply per node. Reserved for Future Use Reserved for Future Use Issued: October 11 , 2002 by:Donald R. Fowler, Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge, 2nd Floor Irving, TX 75038 Effective: October 21 , 2002 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING OCT 2 1 2002 h~, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 1 st Revised Page 79 Cancels Original Page 79 SECTION 5 - RATES AND CHARGES (Continued) Digital Private Line Service (T) This service is no longer available to new Customers. Rates for Digital Private Line Service are based on mileage between Carrier s Points-of-Presence (T) (POPs) and on bandwidth. (Mileage calculation follows the formula in Section 2 above.) A (T) complete private line circuit includes the following elements. Inter-Office Channel - POP to POP transport. Local Access Facilities - access line on both the originating and terminating ends of the circuit. Central Office Connection - on both the originating and terminating ends of the circuit. Access Coordination Fee (optional) - on both the originating and terminating ends of the circuit. Charges include a NRC, a MRC, and a monthly per mile rate. (T) (T) 1 Inter-Office Channel Service Type DS- DS- DS- NRC $ 100. 500. 000. MRC $ 305. 900. 500. Per Mile Rate $ . 45. Local Access Facilities (T) Carrier will coordinate access arrangements for Customer. Access facilities arranged by Carrier will be billed to Customer at the rates found by referring to Carrier s Federal Rate (T) Schedule 3. Any special construction or non-standard charges assessed by the company supplying the local access will also be the responsibility of Customer. (T) Central Office Connection Central office connection charges apply on both the originating and terminating ends of a circuit, and are determined based on the type of access interconnected. The central office connection charge includes both a NRC and a MRC. Service Type DS- DS- DS- NRC (per end) $200. 300. 500. MRC (per end) $ 20. 200. 490. by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge Irving, TX 75038 Effective: September 20, 2001 l6faho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING SEP 2 0 2001 Issued: September 10, 2001 Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 80 SECTION 5 - RATES AND CHARGES (Continued) Digital Private Line (Continued) Access Coordination Fee Access Coordination charges apply on both the originating and terminating ends of the circuit. The access coordination charge includes both an NRC and an MRC. Service Type DS- DS- DS- NRC (per end) $ 200. 205. 200. MRC (per end) $ 29. 75. 120. Discount Plans Carrier offers discounts based on the term of Customer s commitment to Carrier service and based on Customer s total MRC volume of services ordered. To determine the applicable discount, add the monthly recurring charges (both fixed and mileage sensitive) for the Inter-Office Channel portion of all circuits ordered by the Customer. Then, see the following tables to determine the minimum monthly revenue commitment level for the Customer. Depending on the length of the term the Customer has selected the percentage discount will be applied to the Interoffice Channel charges, by circuit type. For example, if a Customer orders a DS-1 and a DS-, totaling $19 000 in monthly recurring charges, for a one-year term , the discount on the interoffice channel portion of the DS-1 circuit will be 34%, and the discount on the interoffice channel portion of the DS-3 will be 13%. DS-O Term Plans Min. Monthly Revenue Commitment One Year Two Year Three Year 000 10%12% 000 10%12% 000 10%12% 000 10%13% 000 10%14% 000 10%15% 100 000 11%16% 200 000 12%17% 350 000 10%13%18% 500 000 10%13%18% Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING OCT 2 - 2000 Boise, Idaho Issued: September 21 2000 Effective: October 2, 2000 by:Director - Tariffs Verizon Select Services Inc. 6665 North MacArthur Boulevard , 2nd Floor Irving, TX 75039 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 2nd Revised Page 92 Cancels 1 st Revised Page 92 10 Reserved For Future Use SECTION 5 - RATES AND CHARGES (Continued) Reserved For Future Use Issued: June 5, 2001 by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge Irving, TX 75038 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JUN 1 5 2001 Boise. Idaho Effective: June 15, 2001 (T) (0) (D) (T) (D) (D) (D) VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 1 st Revised Page 93 Cancels Original Page 93 Reserved For Future Use SECTION 5 - RATES AND CHARGES (Continued) 10K Flat Rate Connections Service This service is no longer available to new Customers. Per Minute Rate 1Yr. $0.120 Term Commitment 2 Yr.3 Yr. (T) ( ) (D) (T) (D) (D) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JUN 1 5 2001 Boise, Idaho Reserved For Future Use by: Issued: June 5 , 2001 $0.110 $0.100 Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge Irving, TX 75038 Effective: June 15, 2001 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 1 st Revised Page 94 Cancels Original Page 94 Reserved For Future Use SECTION 5 - RATES AND CHARGES (Continued) Reserved For Future Use Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JUN 1 5 2001 Boise, Idaho (T) (0) (0) (T) (0) (0) by: Issued: June 5 , 2001 Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge Irving, TX 75038 Effective: June 15, 2001 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 4th Revised Page 95 Cancels 3rd Revised Page 95 SECTION 5 - RATES AND CHARGES (Continued) 5K Flat Rate Connections Service Per Minute Rate This service is no longer available to new Customers. Reserved For Future Use Reserved For Future Use Per leg $3. Calling Card Options - Conference Calling Reserved For Future Use Per minute charges apply in accordance with LDMTS rates. Great Connections Plan Per Minute This service is no longer available for new Customers.(C) '~aho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2,~ 2003 Boise, Idaho by: Issued: February 20 , 2003 Director - Tariffs Verizon Select Services Inc 600 Hidden Ridge, 2nd Floor Irving, TX 75038 Effective: March 2, 2003 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 7th Revised Page 96 Cancels 6th Revised Page 96 SECTION 5 - RATES AND CHARGES (Continued) Simple Connections Switched Access Service - Per Minute Rate (T) (N) TERM OF COMMITMENT (YEARS) Annual Revenue Month to One Two Three Commitment Month Year Year Year $0 - $2.999 Outbound 1841 1721 1711 1701 Toll Free 1841 1721 1711 1701 $3.000 - $5.999 Outbound 1581 1478 1468 1458 Toll Free 1581 1478 1468 1458 Calling Card , per minute Service Charges and Surcharges Per Call Calling Card $ .40 Operator Assisted Station to Station 3.45 Operator Assisted Person to Person Operator Assisted Calling Card Call Completion 2.45 Operator Dialed Payphone Compensation Directory Assistance (N) Reserved For Future Use Reserved For Future Use Issued: February 11 , 2003 by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge Irving, TX 75038 Effective: February 21 , 2003 Idaho P~blic Utilities Commission OffIce of the Secretary ACCEPTED FOR FILING FE8 21 2003 Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 4th Revised Page 97 Cancels 3rd Revised Page 97 26 Reserved For Future Use SECTION 5 - RATES AND CHARGES (Continued) 27 Reserved For Future Use 28 Reserved For Future Use Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JUN 1 5 2001 Boise, Idaho (T) (D) (D) (T) (D) (D) (T) (D) (D) Issued: June 5 , 2001 by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge Irving, TX 75038 Effective: June 15 , 2001 Verizon Select Services Inc.Idaho P.C. Tariff No. 4th Revised Page 98 Cancels 3rd Revised Page 98 SECTION 5 - RATES AND CHARGES (Continued) 28 Digital Private Line II Service (D) Unless otherwise noted , the following rates and charges will remain in effect for the term of Customer s contract. Rates for Digital Private Line II Service are based on mileage between Carrier s Points-of- Presence (POPs) and bandwidth. (Mileage calculation follows the formula in Section 2 (T)above) A "full service" private line circuit includes the following elements. Transport - Interexchange carrier POP to interexchange carrier POP (C) Local Access Facilities - access line on both the originating and terminating ends of the circuit. Transport (C) Charges include a Nonrecurring Charge (NRC), and a Monthly Recurring Charge (MRC) that is either a minimum charge or a per mile rate, whichever is greater. Rates for mileage bands are based on a per circuit basis. SeryiceIYP~ .'NRC, ."' MRC MHeageBand'PerMileRate ...., 500 Miles 501 1000 MilesDDSKbps(T)$100.$185. 1001-1500 Miles 1501 +Miles 500 Miles 501 1000 MilesDS-500.450. 1001 1500 Miles 1501 Miles (T) (T) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING OCT 2 8 2002 Boise, Idaho Issued: October 18 , 2002 Effective: October 28, 2002 by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge , 2nd Floor Irving, TX 75038 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 3rd Revised Page 99 Cancels 2nd Revised Page 99 SECTION 5 - RATES AND CHARGES (Continued) 28 Digital Private Line II (Continued) Local Access Facilities Charges Access Coordination Fee (ACF) - Amount assessed per access circuit when Customer appoints Carrier as the single point of contact for their access. The ACF permits Carrier to recoup costs of designing and testing a circuit, generating and issuing Access Service Requests (ASRs) , coordinating any other activity required to ensure timely installation. Additionally, the ACF assures Customer that Carrier will provide ongoing maintenance and trouble resolution for the life of the access arrangement. Central Office Connection Fee (COG) - Designed to recover Carrier s investment in the digital cross-connect equipment necessary to provide service , to recover costs associated with the management and maintenance of equipment and Carrier s testing, wiring, and cross-connecting of the circuit. COC fee is accessed per access circuit. (D) (D) Local Access Facilities - Carrier will setup access arrangements on behalf of Customer when full-service Digital Private Line II Service is purchased. Access facilities arranged by Carrier will be billed to Customer at Carrier costs. Any special construction or non-standard charges assessed by the company supplying the local access will also be the responsibility of Customer. Carrier must also set up access arrangements on behalf of Customer as requested for services purchased. Any charges associated with provisioning of the access service including but not limited to, local access charges, coordination charges, access service order charges, or any other charges associated with gaining access from Customer premise to the POP will be considered "Access Charges . This includes any NRCs incurred in association with obtaining access regardless of contract term. Any such charges as described above will be passed through to Customer in accordance with this Tariff. Issued: May 16 , 2003 Effective: May 19, 2003 Idaho Public Utilities Commission Director - Tariffs Office of the Secretary Verizon Select Services Inc. ACCEPTED FOR FILING 600 Hidden Ridge, 2nd Floor Irving, TX 75038 MAY 1 9 2003 by: Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 1st Revised Page 99. Cancels Original Page 99. SECTION 5 - RATES AND CHARGES (Continued) Digital Private Line II (Continued) Local Access Facilities Charges (Continued) Local When Fees Access Arrangement Access ACF COC Apply MRC NRC MRC NRC Full Service Yes YES YES One year term only Full Service Yes Two + year terms Customer Provided YES One year term Access to SWC only Customer Provided Two + year terms Access to SWC (C) (C) (R) Circuit Speed MRC NRC MRC NRC DDS 56 $ 0.$137.$0.$55. DS-$0.$137.$0.$55. Additional Discounts Term Discount Plan (R) Carrier will discount all MRCs for Digital Private Line II Service. This discount will be based on Customer s contract term. The following discounts will apply for transport only: Term Commitment Discount Applied Two year Three year 10% 15% NRC Waiver Carrier will waive all NRCs for transport and local access rates. To qualify for the NRC waiver, Customer must agree to a minimum term of two years or greater. Expedite Charge If Customer requests than an order for DDS 56 Kbps and DS-1 Service be expedited , a charge of $750.00 will apply. Issued: May 16, 2003 Effective: May 19 , 2003Idaho Public Utilities Commission Director - Tariffs Office of the Secretary Verizon Select Services Inc. ACCEPTED FOR FILING 600 Hidden Ridge, 2nd Floor MAY 1 9 2003Irving, TX 75038 by: 8GJise. WdiM VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 3rd Revised Page 100 Cancels 2nd Revised Page 100 SECTION 5 - RATES AND CHARGES (Continued) Enterprise Connections Service Switched Access Service - Per Minute Rate TERM OF COMMITMENT (YEARS) Annual Revenue Commitment $6.000 - $11.999 InterLATA 1215 1205 1195 IntraLATA 1215 1205 1195 Toll Free 1215 1205 1195 $12.000 - $23.999 I nterLA T A 1205 1195 1185 IntraLATA 1205 1195 1185 Toll Free 1205 1195 1185 $24.000 - $35.999 I nterLA T A 1195 1185 1175 IntraLATA 1195 1185 1175 Toll Free 1195 1185 1175 $36.000 - $47.999 InterLATA 1185 1175 1165 IntraLATA 1185 1175 1165 Toll Free 1185 1175 1165 $48.000 - $59.999 InterLATA 1175 1165 1155 IntraLATA 1175 1165 1155 Toll Free 1175 1165 1155 (T) (N) (N) f~aho Public Utilities Commission Office of the Secretary ACCEPTED FOR FiLING AUG 1 - 2002 Boise, Idaho Issued: July 22 , 2002 Effective: August 1 , 2002 by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge, 2nd Floor Irving, TX 75038 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 5th Revised Page 101 Cancels 4th Revised Page 101 SECTION 5 - RATES AND CHARGES (Continued) Enterprise Connections Service (Continued)(T) Switched Access Service - Per Minute Rate (Continued)(N) TERM OF COMMITMENT (YEARS) Annual Revenue Commitment $60.000 - $83.999 InterLATA 1165 1155 1145 IntraLATA 1165 1155 1145 Toll Free 1165 1155 1145 $84.000 - $119.999 InterLATA 1155 1145 1135 IntraLATA 1155 1145 1135 Toll Free 1155 1145 1135 $120.000 - $179.999 InterLATA 1145 1135 1125 IntraLATA 1145 1135 1125 Toll Free 1145 1135 1125 $180.000 - $239.999 InterLATA 1135 1125 1115 IntraLATA 1135 1125 1115 Toll Free 1135 1125 1115 $240.000 - $299.999 InterLATA 1125 1115 1105 IntraLATA 1125 1115 1105 Toll Free 1125 1115 1105 (N) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING AUG 1 - 2002 Boise, Idaho Issued: July 22, 2002 Effective: August 1 , 2002 by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge, 2nd Floor Irving, TX 75038 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 6th Revised Page 101. Cancels 5th Revised Page 101. SECTION 5 - RATES AND CHARGES (Continued) Enterprise Connections Service (Continued) Dedicated Access Service - Per Minute Rate TERM OF COMMITMENT (YEARS) Annual Revenue Commitment $6.000 - $11.999 I nterLA T A 0688 0678 IntraLATA 0698 0688 0678 Toll Free 0698 0688 0678 $12.000 - $23.999 InterLATA 0688 0678 0668 IntraLATA 0688 0678 0668 Toll Free 0688 0678 0668 $24.000 - $35.999 I nterLA T A 0678 0668 0658 IntraLATA 0678 0668 0658 Toll Free 0678 0668 0658 $36.000 - $47.999 InterLATA 0668 0658 0648 IntraLATA 0668 0658 0648 Toll Free 0668 0658 0648 $48.000 - $59.999 InterLATA 0658 0648 0638 IntraLATA 0658 0648 0638 Toll Free 0658 0648 0638 (T) (N) (N) Idaho P~blic Utilities Commission Office of the Secretary ACCEPTED FOR FILING AUG 1 ,- 2002 Boise, Idaho Issued: July 22 , 2002 Effective: August 1 , 2002 by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge, 2nd Floor Irving, TX 75038 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 3rd Revised Page 101. Cancels 2nd Revised Page 101. SECTION 5 - RATES AND CHARGES (Continued) Dedicated Access Service - Per Minute Rate (Continued) (T) (N) Enterprise Connections Service (Continued) TERM OF COMMITMENT (YEARS) Annual Revenue Commitment $60.000 - $83.999 InterLATA 0648 0638 0628 IntraLATA 0648 0638 0628 Toll Free 0648 0638 0628 $84.000 - $119.999 InterLATA 0638 0628 0618 IntraLATA 0638 0628 0618 Toll Free 0638 0628 0618 $120.000 - $179.999 InterLATA 0628 0618 0608 IntraLATA 0628 0618 0608 Toll Free 0628 0618 0608 $180.000 - $239.999 InterLATA 0618 0608 0598 IntraLATA 0618 0608 0598 Toll Free 0618 0608 0598 $240.000 - $299.999 I nterLA T A 0608 0598 0588 IntraLATA 0608 0598 0588 Toll Free 0608 0598 0588 (N) Idaho P~blic Utilities Commission Office of the Secretary CEPTED FOR FILING AUG 1 ,- 2002 Boise, Idaho Issued: July 22, 2002 Effective: August 1 , 2002 by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge. 2nd Floor Irving, TX 75038 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 3rd Revised Page 102 Cancels 2nd Revised Page 102 SECTION 5 - RATES AND CHARGES (Continued)(T) (T)Enterprise Connections Service (Continued) Calling Card, per minute (T) (N)Service Charges and Surcharges Per Call Calling Card $.40 Operator Assisted Station-to-Station 3.45 Operator Assisted Person-to-Person Operator Assisted Calling Card Call Completion 2.45 Operator Dialed Payphone Compensation Directory Assistance (N) Idaho P~blic Utilities Commission OffIce of the Secretary CCEPTED FOR FILING AUG L~ 2002 Boise, Idaho Issued: July 22, 2002 Effective: August 1 , 2002 by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge. 2nd Floor Irving, TX 75038 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 102. SECTION 5 - RATES AND CHARGES (Continued)(N) Frame Relay IV Service Unless otherwise noted, the following rates and charges will remain in effect for the full term of Customer s contract. Local Access Facilities Carrier will establish access arrangements on behalf of Customer when Full Service Frame Relay IV Service is purchased. Under the terms of the Full Service Agreement, Carrier will order access facilities. Coordination of installation, maintenance, repair, test and turn-up will be coordinated by Carrier with the company(ies) supplying the access services. Customer will be billed for the access at Carrier s costs. Any special construction or non-standard charges assessed by the company supplying the local access, or by the underlying provider connecting to the access provider, will also be the responsibility of Customer. Local Access Coordination Charges Access Coordination Charges are applied on a per-access line basis. Access Coordination Charges are waived for contract terms greater than one year. Nonrecurrina Local Access Coordination Charaes DS- DS- DS- $25 100 Low Speed Frame Relay Rate Schedules (DS-1 speed and below) Low Speed National UN I Port Charges include a Monthly Recurring Charge (MRC) based on the speed of the port connection (i.e., 56 Kbps to 1.536 Mbps). Charges apply per UNI port for each frame relay access facility to the network supporting Frame Relay IV Service. Each port can accommodate multiple PVCs. A port added to the network after initial installation will be considered a new element and the total network MRC will be adjusted incrementally for that port. This interface transports data traffic to and from Customer facilities to Carrier s network for transport to, for example, other (N)Customer facility locations. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING OCT 1 0 2003 Boise, Idaho Issued: September 30, 2003 Effective: October 10, 2003 by:Director - Regulatory Affairs Verizon Select Services Inc. 600 Hidden Ridge. 2nd Floor Irving, TX 75038 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 1st Revised Page 102. Cancels Original Page 102. SECTION 5 - RATES AND CHARGES (Continued) Frame Relay IV Service (Continued) Low Speed Frame Relay Rate Schedules (DS-1 speed and below) (Continued) Low Speed National NNI Port Charges include a MRC based on the speed of the port connection (Le., 56 Kbps to 536 Mbps). Charges apply per port for each NNI frame relay inter network connection supporting Frame Relay IV Service. This interface transports data traffic to and from Customer s LANIWAN facilities or Local Frame Relay network service to Carrier s interLA T A Interstate network for transport to, for example, other Customer facility locations. Rate Schedule Port Speeds UNI MRC NNI MRC 56 Kbps $ 163.ICB 64 Kbps 163.ICB 128 Kbps 292.ICB 256 Kbps 466.ICB 384 Kbps 587.ICB 512 Kbps 723.ICB 768 Kbps 870.ICB 536 Mbps 211.ICB * Where Available (I) (I) National Low Speed PVC - NNI-NNI PVC, NNI-UNI PVC, and UNI-UNI PVC Charges for each PVC are based upon the CIR. A PVC added to the network after initial installation will be considered a new element and the total network MRC will be adjusted incrementally for that PVC. Issued: September 20, 2007 by:Director - Regulatory Affairs Verizon Select Services Inc. 600 Hidden Ridge. 2nd Floor Irving, TX 75038 Effective: October 1 , 2007 Idaho Public Util,ities Commission Office of the Secretary ACCEPTED FOR FILING OCT 1 - 2007 Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 1 st Revised Page 102. Cancels Original Page 102. Frame Relay IV Service (Continued) SECTION 5 - RATES AND CHARGES (Continued) Low Speed Frame Relay Rate Schedules (DS-1 speed and below) (Continued) National Low Speed PVC - NNI-NNI PVC, NNI-UNI PVC, and UNI-UNI PVC (Continued) Rate Schedule PVC/CIR Speeds 8 Kbps 16 Kbps 28 Kbps 32 Kbps 42 Kbps 48 Kbps 64 Kbps 96 Kbps 128 Kbps 192 Kbps 256 Kbps 288 Kbps 384 Kbps 512 Kbps 576 Kbps 768 Kbps 152 Mbps 536 Mbps Allowable CIR MRC $ 24. 24. 44. 44. 62. 62. 80. 146. 146. 220. 294. 366. 438. 610. 656. 828. 106. 140. (I) (I) (R) (R) The allowable CIR for any PVC is based on the lower speed of the two Frame Relay ports at either end of the PVC. This speed is termed the Line Speed. The allowable CIR for Low Speed Frame Relay is 75% of the Line Speed. For example, on a PVC with a 384 Kbps port and a 256 Kbps port, the Line Speed for determining the allowable CIR would be 256 Kbps. For this PVC, the highest allowable PVC/CIR would be 192 Kbps. Maximum Burst The Maximum Burst is the highest allowable bandwidth available on a PVC. The Maximum Burst available on a Low Speed PVC will be to the Line Speed, which is the lowest speed of the ports at either end of the PVC. Issued: September 20, 2007 by:Director - Regulatory Affairs Verizon Select Services Inc. 600 Hidden Ridge. 2nd Floor Irving, TX 75038 Effective: October 1 , 2007 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING OCT 1 - 2007 Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 102.4 SECTION 5 - RATES AND CHARGES (Continued)(N) Frame Relay IV Service (Continued) Low Speed Frame Relay Rate Schedules (DS-1 speed and below) (Continued) Oversubscription (Booking Factor) Oversubscription occurs when the bandwidth of multiple PVCs are provisioned to a single port and the total of their CIR values exceeds the transmission speed for the port. The allowable Oversubscription is 300%. For example, a 64 Kbps port may have as much as 192 Kbps of PVC/CIR provisioned to that port. For UNI ports provisioned with Oversubscription , the total available bandwidth for all PVCs is limited to the transmission speed of the port. During any given one- second interval, the total bandwidth available for CIR and Burst performance across all PVCs provisioned to a single port is limited to the capacity of the port the port speed. Oversubscription should only be used in cases where the bursty nature of Customer s applications and simultaneous bandwidth demand permits such practice. High Speed Frame Relay IV Service National High Speed Frame Relay UNI Port Charges include a MRC based on the speed of the port connection (Le., 4 Mbps to 44.736 Mbps). Charges apply per port for each frame relay access facility to the network supporting Frame Relay IV Service. Each UNI port can accommodate multiple PVCs. A port added to the network after initial installation will be considered a new element and the total network MRC will be adjusted incrementally for that port. National High Speed Frame Relay NNI Port The NNI port provided herein is not available where Customer LAN connectivity is required. When such LAN connectivity is required and facilities are available, Carrier will enter negotiations with Customer to provide an NNI port through an 1GB arrangement.(N) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING OCT 1 0 2003 Boise. Idaho Issued: September 30, 2003 Effective: October 10, 2003 by:Director - Regulatory Affairs Verizon Select Services Inc. 600 Hidden Ridge. 2nd Floor Irving, TX 75038 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 1st Revised Page 102. Cancels Original Page 102. Frame Relay IV Service (Continued) SECTION 5 - RATES AND CHARGES (Continued) Rate Schedule High Speed Frame Relay IV Service (Continued) Port Speeds 4 Mbps 6 Mbps 10 Mbps 22 Mbps 44.736 Mbps (DS-3/45 Mbps) * Where Available UNI MRC 272. 529. 679. 4,437. 680. (I) (I) (R) National High Speed PVC - NNI-NNI PVC, NNI-UNI PVC, UNI-UNI PVC Charges for each High Speed PVC are based upon the CIR. A PVC added to the network after initial installation will be considered a new element and the total network MRC will be adjusted incrementally for that PVC. Rate Schedule PVC/CIR Speeds 2 Mbps 3 Mbps 4 Mbps 5 Mbps 6 Mbps 7 Mbps 8 Mbps 9 Mbps 10 Mbps 11 Mbps 12 Mbps 13 Mbps 14 Mbps 15 Mbps 16 Mbps 17 Mbps 18 Mbps 19 Mbps 20 Mbps 21 Mbps 22 Mbps MRC $ 1 270. 298. 946. 162. 632. 290. 3,454. 948. 606. 936. 264. 580. 580. 580. 896. 896. 896. 212. 212. 212. 212. (R) (R) Issued: September 20, 2007 by:Director - Regulatory Affairs Verizon Select Services Inc. 600 Hidden Ridge. 2nd Floor Irving, TX 75038 Effective: October 1, 2007 Idaho Public Utilities Commissioft Office of the Secretary ACCEPTED FOR FILING OCT 1 - 2007 Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 102. SECTION 5 - RATES AND CHARGES (Continued)(N) Frame Relay IV Service (Continued) High Speed Frame Relay IV Service (Continued) Allowable CIR The allowable CIR for High Speed Frame Relay IV is 50% of the Line Speed. For example, on a PVC with a 6 Mbps port and a 10 Mbps port, the Line Speed for determining the allowable CIR would be 6 Mbps. For this PVC, the highest allowable PVC/CIR would be 3 Mbps. Maximum Burst For PVCs from 2 Mbps to 22 Mbps, which will always be provisioned between two High Speed Frame Relay (HSFR) ports, the Maximum Burst is 2 x CIR. For this parameter, the Be, Committed rate, and the Be, Excess rate, will be configured as equal variables (CIR = Be = Be, equal parameters). For example, a 4 Mbps PVC can burst to 8 Mbps and a 12 Mbps PVC can burst to 24 Mbps. For circuits between two High Speed Frame Relay ports with Low Speed PVCs, the following burst rules apply: For PVCs with CIR of 152 Mbps or less, the Maximum Burst is 1.536 Mbps. For PVCs with CIR equal to 1.536 Mbps, the Maximum Burst is 2 times 1.536 Mbps. Oversubscription (Booking Factor) Oversubscription occurs when the bandwidth of multiple PVCs are provisioned to a single port and the total of their CIR values exceeds the transmission speed for the port. The allowable Oversubscription is 300%. For example, a 6 Mbps port may have as much as 18 Mbps of PVC/CIR provisioned to that port. For UNI ports provisioned with Oversubscription, the total available bandwidth for all PVCs is limited to the transmission speed of the port. During any given one- second interval, the total bandwidth available for CIR and Burst performance across all PVCs provisioned to a single port is limited to the capacity of the port the port speed. Oversubscription should only be used in cases where the bursty nature of Customer s applications and simultaneous bandwidth demand permits such practice. Additional Charges Expedite Fee Carrier may offer expedites for Frame Relay IV Service. Carrier does not guarantee a shortened installation interval will be achieved for every accepted expedite request. The expedite charge will be $425.00 per node and will be applied to the first bill rendered for the circuit even if a shortened installation interval was not achieved.(N) Issued: September 30, 2003 by:Director - Regulatory Affairs Verizon Select Services Inc. 600 Hidden Ridge. 2nd Floor Irving, TX 75038 Effective: October 10, 2003 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FiLING OCT 1 0 2003 BJ)i,e. Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 102. SECTION 5 - RATES AND CHARGES (Continued)(N) Frame Relay IV Service (Continued) Additional Charges (Continued) Ancillary Charges Ancillarv Charqe Schedule Description Date Change Non-Administrative Order Change Port Speed Change Port Order Cancellation Port Order Cancellation Charqe $ 100. 250. 100. 250. 000. Notes Per Order Per Order Per Port Per Port - T -1 and Below Per Port - 4 Meg and Above Discount Plans Carrier offers discounts based on the term of Customer s commitment to Carrier service. Customers may subscribe to Frame Relay IV Service for term plans of one, two, three, and five years. The Monthly Revenue Commitment together with the term of the contract will determine the amount of the discount. The sum of the NNI and UN I ports, PVCs, and Access MRCs and the Expedite fees before discounts is the Monthly Revenue Commitment. Discounts do not apply to local access facilities, NRCs, or expedite fees. For any term plan, the rates and term plan discounts will be fixed for the term of the contract at the discounts listed in the table below, applicable when Customer subscribes to the service. The term will begin on the in-service date of the first circuit in the network. Term and Volume Discount Table Monthly Spend Level on Ports, PVCs, Access, and Expedite Fees Contract Term $1 K - $1 OK ~$1 OK - $25K ~$25K - $40K ~$40K - $50K ~$50K One-Year 12%14%16%18%20% Two-Year 17%19%21%23%25% Three-Year 20%22%24%28%30% Five-Year 24%27%29%32%35%(N) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FiLING OCT 1 0 2003 Boise. Idaho Issued: September 30, 2003 Effective: October 10, 2003 by:Director - Regulatory Affairs Verizon Select Services Inc. 600 Hidden Ridge. 2nd Floor Irving, TX 75038 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 102. SECTION 5 - RATES AND CHARGES (Continued)(N) Frame Relay IV Service (Continued) Other Discounts NRC Waivers NRCs will be waived for all standard term contracts equal to or greater than one year for Ports and PVCs. NRCs are waived for Access Coordination charges for contract terms greater than one year. NRCs for Access Coordination on a one- year contract are specified in Section 5.30 A. 1. NRC charges may be applied for Moves, Adds, and Changes (MAC) within one year of the normal termination of a contract. Additional circuits added during the contract will be incorporated into Customer s term plan and will have the same termination date as Customer s original plan, provided they are installed prior to the last 12 months of the contract. Contract Expiration Upon contract expiration, Carrier may continue service with charges at the expired contract rates or may apply tariff rates on a month-to-month basis until a new contract agreement is executed. Should Customer choose to terminate service, Customer must provide a written "Termination of Service" notification to Carrier 30 days prior to discontinuation of the service. Should Customer choose to commit to another term plan the rates of that plan will then apply.(N) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FiLING OCT 1 0 2003 Boise. Idaho Issued: September 30, 2003 Effective: October 10, 2003 by:Director - Regulatory Affairs Verizon Select Services Inc. 600 Hidden Ridge. 2nd Floor Irving, TX 75038 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 102. SECTION 5 - RATES AND CHARGES (Continued)(N) One Wide Area Network (One WAN) Service 31.One WAN Service - Rate Elements One WAN Service includes the following rate elements. The pricing elements for Options 1 and 2 outlined in this Tariff are mutually exclusive. Customer must price their entire network via Option 1 , Option 2 or a combination of Options 3 and 4. Option 1 Access For UNI ports, Carrier will set up access arrangements on behalf of Customer for the One WAN Service purchased. Any charges associated with the provisioning of the access circuits, including but not limited to local access charges, coordination charges, access service order charges, or any other charge associated with gaining access from Customer premise to the POP will be considered "Access Charges This includes any NRC incurred in association with obtaining access regardless of contract term. Any special construction or non-standard charges assessed by the company supplying the local access will also be the responsibility of Customer. Any such access charge as described above will be billed directly to Customer. UNI Port UNI port charges are subject to the speed of the port selected. A NRC and a MRC, based on the speed of the port connection apply per port for each access circuit connection to the network supporting this service. Each port can accommodate multiple PVCs. Rate Element DS- OC- OC-12c OC-48c NRC ($/port) $ 3,000 000 000 000 MRC ($/port) $ 5 000 14,000 000 80,000 NRCs are waived for contract terms of one year or more.(N) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING OCT 3 0 2003 Boise, Idaho Issued: October 20, 2003 Effective: October 30, 2003 by:Director - Regulatory Affairs Verizon Select Services Inc. 600 Hidden Ridge. 2nd Floor Irving, TX 75038 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 102. SECTION 5 - RATES AND CHARGES (Continued)(N) One Wide Area Network (One WAN) Service (Continued) 31.One WAN Service - Rate Elements (Continued) Option 1 (Continued) Permanent Virtual Connections The PVCC and PVPC monthly charges are subject to the class of service parameters and the transmission speed selected. The transmission speed selected for CBR, VBR-rt and UBR is defined by PCR. The transmission speed selected for VBR-nrt is SCR. The transmission speed charges as outlined following are in 64 Kbps increments from 64 to 1984 Kbps and in 1 Mbps increments from 2 to 622 Mbps.(N) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING OCT 3 0 2003 Boise, Idaho Issued: October 20, 2003 Effective: October 30, 2003 by:Director - Regulatory Affairs Verizon Select Services Inc. 600 Hidden Ridge. 2nd Floor Irving, TX 75038 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 102. SECTION 5 - RATES AND CHARGES (Continued)(N) One Wide Area Network (One WAN) Service (Continued) 31.One WAN Service - Rate Elements (Continued) Option 1 (Continued) Permanent Virtual Connections (Continued) 64 - 1984 Kbps Bi-directional PVCs MRC PVC Speed CBR VBRrt VBRnrt UBR 64 Kbps $ 225 $ 163 163 118 128 Kbps 279 206 206 152 192 Kbps 333 249 249 187 256 Kbps 387 292 292 222 320 Kbps 441 336 336 257 384 Kbps 495 379 379 292 448 Kbps 549 422 422 327 512 Kbps 603 465 465 362 576 Kbps 657 508 508 397 640 Kbps 711 551 551 432 704 Kbps 765 594 594 467 768 Kbps 819 637 637 502 832 Kbps 874 681 681 537 896 Kbps 928 724 724 571 960 Kbps 982 767 767 606 1024 Kbps 036 810 810 641 1088 Kbps 090 853 853 676 1152 Kbps 144 896 896 711 1216 Kbps 198 939 939 746 1280 Kbps 252 982 982 781 1344 Kbps 306 026 026 816 1408 Kbps 360 069 069 851 1472 Kbps 1,414 112 112 886 1536 Kbps 1 ,468 155 155 921 1600 Kbps 522 198 198 956 1664 Kbps 576 241 241 990 1728 Kbps 630 284 284 025 1792 Kbps 684 327 327 060 1856 Kbps 738 371 371 095 1920 Kbps 792 1,414 1,414 130 (N)1984 Kbps 846 1 ,457 1,457 165 Issued: October 20, 2003 by:Director - Regulatory Affairs Verizon Select Services Inc. 600 Hidden Ridge. 2nd Floor Irving, TX 75038 Effective: October 30, 2003 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FlUNG OCT 3 0 2003 Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 102. SECTION 5 - RATES AND CHARGES (Continued)(N) One Wide Area Network (One WAN) Service (Continued) 31.One WAN Service - Rate Elements (Continued) Option 1 (Continued) Permanent Virtual Connections (Continued) 2 Mbps - 622 Mbps Bi-directional PVCs MRC per 1 Mbps CBR $950 VBR- $750 VBR-nrt $750 UBR $600 Discounts Discounts apply only to the UN I port and PVC MRCs. The discount is based on the contract length and Customer s monthly revenue volume. Customer s monthly revenue volume is based on the total of Customer access, UN I port and PVC MRCs. Percentaqe Discount Matrix Monthlv Spend on Port and PVC ($000) Contract Term $1-:::-$10-:::-$25-:::-$40- One-year 12%14%16%18% Two-year 17%19%21%23% Three-year 20%22%24%28% Five-year 24%27%29%32% Contract Period :::-$50 20% 25% 30% 35% The minimum period for One WAN Service is one year. contracts can be one, two, three, or five-year contracts. Service (N) Iclaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FiLING OCT 3 0 2003 Boise, Idaho Issued: October 20, 2003 Effective: October 30, 2003 by:Director - Regulatory Affairs Verizon Select Services Inc. 600 Hidden Ridge. 2nd Floor Irving, TX 75038 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 102. SECTION 5 - RATES AND CHARGES (Continued)(N) One Wide Area Network (One WAN) Service (Continued) 31.One WAN Service - Rate Elements (Continued) Option 1 (Continued) Expedite Fees Carrier will charge Customer an expedite fee on a per-order basis as outlined below. Port Speed DS- OC- OC-12c OC-48c Expedite Fee $ 1 500 000 000 10,000 The expedite fee for the order will reflect the highest port speed on the order.(N) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FiLING OCT 3 02003 Boise, IdahG Issued: October 20, 2003 Effective: October 30, 2003 by:Director - Regulatory Affairs Verizon Select Services Inc. 600 Hidden Ridge. 2nd Floor Irving, TX 75038 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 102. SECTION 5 - RATES AND CHARGES (Continued)(N) One Wide Area Network (One WAN) Service (Continued) 31.One WAN Service - Rate Elements (Continued) Option 2 Local Access Carrier will set up access arrangements on behalf of Customer when full service One WAN Service is purchased. Access facilities arranged by Carrier will be billed to Customer at the rates of the underlying carrier (excluding any discounts and promotions run by Carrier). Carrier will add a discount of 31 % on DS-1 access only for MRCs. This discount will apply for each DS-1 access required. Any special construction or non- standard charges assessed by the company supplying the local access or by the underlying provider connecting to the access provider, will also be the responsibility of Customer. Furthermore, if NxDS-1 access is required , Carrier will supply the necessary equipment at a charge to be determined on a case by case basis and subject to Customer s specific network configuration. Rate Element DS- NxDS- DS- OC- NRC MRCWaived 31 % Discount Off Underlying Carrier RatesWaived 31 % Discount Off Underlying Carrier Rates Up to $4 000 Credit ICB Up to $6,000 Credit ICB (N) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FiLING OCT 3 0 2003 Boise, Idaho Issued: October 20, 2003 Effective: October 30, 2003 by:Director - Regulatory Affairs Verizon Select Services Inc. 600 Hidden Ridge. 2nd Floor Irving, TX 75038 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 102. SECTION 5 - RATES AND CHARGES (Continued)(N) One Wide Area Network (One WAN) Service (Continued) 31.One WAN Service - Rate Elements (Continued) Option 2 (Continued) Port Port charges are subject to the speed of the port selected. A NRC and a MRC , based on the speed of the port connection, apply per port for each access circuit connection to the network supporting this service. Each port can accommodate multiple PVCs. The NRCs will be waived for a two-year or more contract. Rate Element NRC MRC ort ($/port) DS-1 CES 900 $ 4 535 DS-900 952 2xDS-800 109 3xDS-200 531 4xDS-600 250 5xDS-950 046 6xDS-300 205 7xDS-600 850 8xDS-900 570 DS-800 800 OC-900 000 Permanent Virtual Connections The PVCC and PVPC monthly charges are subject to the class of service parameters and the transmission speed selected. The transmission speed selected for CBR is defined by PCR. The transmission speed selected for VBR-nrt is SCR. The monthly flat rate charge for UBR class of service parameters is the maximum charge regardless of the speed of transmission.(N) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FlUNG OCT 3 0 2003 Boise, Idaho Issued: October 20, 2003 Effective: October 30 2003 by:Director - Regulatory Affairs Verizon Select Services Inc. 600 Hidden Ridge. 2nd Floor Irving, TX 75038 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 102. SECTION 5 - RATES AND CHARGES (Continued)(N) One Wide Area Network (One WAN) Service (Continued) 31.One WAN Service - Rate Elements (Continued) Option 2 (Continued) Permanent Virtual Connections (Continued) The transmission speed charges as outlined in the price matrix are $/Mbps or $/Kbps for these classes of service: CBR and VBR-nrt. UBR is a fixed flat rate regardless of the speed utilized. UBR price is a monthly flat rate and subject to the lower of the originating or terminating port. The transmission speeds are subject to the port speed. NRCs for PVCs will be waived for a two-year or more contract. Unidirectional PVCs Class of Service Transmission Speed NRCCBR PCR $35/PVC MRC MRC $48/64 Kbps $475/1 Mbps VBR-nrt SCR 35/PVC 34/64 Kbps 215/1 Mbps UBR Port Speed NRC MRC DS-$ 137 2xDS-211 3xDS-380 4xDS-487 5xDS-607 6xDS-781 7xDS-878 8xDS-976 DS-880 OC-11 ,200 (N) Idaho Public Utilities OI1" I~ lice of the Secretary ACCEPTED FOR FiUNG OCT 3 0 2003 Boise. Idaho Issued: October 20, 2003 Effective: October 30, 2003 by:Director - Regulatory Affairs Verizon Select Services Inc. 600 Hidden Ridge. 2nd Floor Irving, TX 75038 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 102. SECTION 5 - RATES AND CHARGES (Continued) 31. One Wide Area Network (One WAN) Service (Continued) Option 2 (Continued) One WAN Service - Rate Elements (Continued) Frame Relay to ATM Interworking (N) Frame to ATM Service Interworking PVC (Bi-directional LAN PVC) PVC CIR (Kbps) 128 192 256 320 384 448 512 576 640 704 768 832 896 960 024 NRC MRC 110 218 331 455 593 714 848 971 105 237 378 512 646 783 919 054 (N) I_aho Public Utilities Commission Office of the SeCreh1!V ACCEPTED FOH FfUNG OCT 3 0 2003 Boise, Idaho by: Issued: October 20, 2003 Director - Regulatory Affairs Verizon Select Services Inc. 600 Hidden Ridge. 2nd Floor Irving, TX 75038 Effective: October 30, 2003 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 102. SECTION 5 - RATES AND CHARGES (Continued)(N) One Wide Area Network (One WAN) Service (Continued) 31.One WAN Service - Rate Elements (Continued) Option 2 (Continued) Discounts Discounts apply only to the port and virtual connection MRCs. The discount is based on the contract length and Customer s monthly revenue volume (dollar in thousands). Customer s monthly revenue volume is based on the cumulative total of Customer s port and PVC elements MRCs only. Percentaqe Discount Matrix Monthly Spend on Port and PVC ($000) Contract Term $10-$24-$50-$75-100 :::-$100 One-year Two-year 11%13%15%17%20% Three-year 21%23%25%28%30% Contract Period The minimum period for One WAN Service is one year. contracts can be one, two, or three years. Service Expedite Fees Carrier will charge Customer an expedite fee of $1 500 on a per-order basis. Expedites may only be accepted for DS-3 and below on One WAN orders.(N) Idaho Public UtiHties Commission Office of the Secretary ACCEPTED FCm FILING OCT 3 0 2003 Boise, Idaho Issued: October 20, 2003 Effective: October 30, 2003 by:Director - Regulatory Affairs Verizon Select Services Inc. 600 Hidden Ridge. 2nd Floor Irving, TX 75038 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 102. SECTION 5 - RATES AND CHARGES (Continued)(N) One Wide Area Network (One WAN) Service (Continued) 31.One WAN Service - Rate Elements (Continued) Option 3 Access For UNI ports, Carrier will set up access arrangements on behalf of Customer for the One WAN Service purchased. Any charges associated with the provisioning of the access circuits, including but not limited to local access charges, coordination charges, access service order charges, or any other charge associated with gaining access from Customer premise to the POP will be considered "Access Charges This includes any NRC incurred in association with obtaining access regardless of contract term. Any special construction or non-standard charges assessed by the company supplying the local access will also be the responsibility of Customer. Any such access charge as described above will be billed directly to Customer. UNI Port UNI port charges are subject to the speed of the port selected. A NRC and a MRC, based on the speed of the port connection, apply per port for each access circuit connection to the network supporting this service. Each port can accommodate multiple PVCs. Rate Element NRC ($/port) $ 450 ICB 1GB ICB ICB ICB 1GB ICB 250 150 1GB MRC ($/port) $ 900 ICB ICB ICB ICB 1GB ICB 1GB 500 300 1GB DS- 2xDS- 3xDS- 4xDS- 5xDS- 6xDS- 7xDS- 8xDS- DS- OC- OC-12c NRCs are waived for contract terms of one year or more.(N) by: Issued: October 20, 2003 Director - Regulatory Affairs Verizon Select Services Inc. 600 Hidden Ridge. 2nd Floor Irving, TX 75038 Effective: October 30 , 2003 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING OCT 3 0 2003 Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 102. SECTION 5 - RATES AND CHARGES (Continued)(N) One Wide Area Network (One WAN) Service (Continued) 31.One WAN Service - Rate Elements (Continued) Option 3 (Continued) Permanent Virtual Connections The PVCC and PVPC monthly charges are subject to the class of service parameters and the transmission speed selected. The transmission speed selected for CBR, VBR-rt and UBR is defined by PCR. The transmission speed selected for VBR-nrt is SCR. The transmission speed charges as outlined following are in 64 Kbps increments from 64 to 1984 Kbps and in 1 Mbps increments from 2 to 149 Mbps. The One WAN Service transmission speeds must match the transmission speeds of the corresponding access arrangement. Option 3 PVCCs or PVPCs connect: (a) (b) (c) (d) An Option 3 UNI port to another Option 3 UNI port; An Option 3 UNI port to a NNI port; A NNI port to another NNI port; A Frame Relay UNI port to an Option 3 UNI port or to a NNI port.(N) Idaho P~blic ,Utilities Commission Office aT the Secretary ACCEPTED FOR FILING OCT 3 0 2003 Boise, Idaho Issued: October 20, 2003 Effective: October 30, 2003 by:Director - Regulatory Affairs Verizon Select Services Inc. 600 Hidden Ridge. 2nd Floor Irving, TX 75038 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 102. SECTION 5 - RATES AND CHARGES (Continued)(N) One Wide Area Network (One WAN) Service (Continued) 31.One WAN Service - Rate Elements (Continued) Option 3 (Continued) Permanent Virtual Connections (Continued) 64 - 1984 Kbps Bi-directional PVCs MRC CBR VBR-VBR-nrt UBR 64 Kbps $ 45 $ 40 $ 20 $ 7 128 Kbps 192 Kbps 136 119 256 Kbps 181 158 320 Kbps 226 198 102 384 Kbps 272 238 122 448 Kbps 317 277 143 512 Kbps 362 317 163 576 Kbps 407 356 183 640 Kbps 453 396 204 704 Kbps 498 435 224 768 Kbps 543 475 245 832 Kbps 589 515 265 896 Kbps 634 554 285 960 Kbps 679 594 306 101 1024 Kbps 724 633 326 108 1088 Kbps 770 673 347 115 1152 Kbps 815 713 367 122 1216 Kbps 860 752 387 128 1280 Kbps 905 792 408 135 1344 Kbps 951 831 428 142 1408 Kbps 996 871 448 149 1472 Kbps 041 910 469 155 1536 Kbps 087 950 489 162 1600 Kbps 132 990 510 169 1664 Kbps 177 029 530 176 1728 Kbps 222 069 550 182 1792 Kbps 268 108 571 189 1856 Kbps 313 148 591 196 1920 Kbps 358 188 612 203 1984 Kbps 1,403 227 632 209 (N) Issued: October 20, 2003 by:Director - Regulatory Affairs Verizon Select Services Inc. 600 Hidden Ridge. 2nd Floor Irving, TX 75038 Effective: October 30, 2003 I~aho Public Utilities Commission Office of the Secretary ACCEPTED FOn FiLING OCT 3 0 2003 Boise. Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 102. SECTION 5 - RATES AND CHARGES (Continued)(N) One Wide Area Network (One WAN) Service (Continued) 31.One WAN Service - Rate Elements (Continued) Option 3 (Continued) Permanent Virtual Connections (Continued) 2 Mbps - 149 Mbps Bi-directional PVCs MRC per 1 Mbps CBR $707 VBR- $619 VBR-nrt $319 UBR $106 Discounts Discounts apply only to the UNI port and PVC MRCs. The discount is based on the contract length and Customer s monthly revenue volume. Customer s monthly revenue volume is based on the total of Customer access, UNI port and PVC MRCs. Percentaae Discount Matrix Monthlv Spend on Port and PVC ($000) Contract Term ll:1Q :::-$10-:::-$25-:::-$40- One-year 12%14%16%18% Two-year 17%19%21%23% Three-year 20%22%24%28% Five-year 24%27%29%32% Contract Period :::-$50 20% 25% 30% 35% The minimum period for One WAN Service is one year. contracts can be one , two, three or five years. Service Expedite Fees Carrier will charge Customer an expedite fee of $1 500 per order.(N) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING OCT 3 0 2003 Boise, Idaho Issued: October 20, 2003 Effective: October 30, 2003 by:Director - Regulatory Affairs Verizon Select Services Inc. 600 Hidden Ridge. 2nd Floor Irving, TX 75038 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 102. SECTION 5 - RATES AND CHARGES (Continued)(N) One Wide Area Network (One WAN) Service (Continued) 31.One WAN Service - Rate Elements (Continued) Option 4 Access For UNI ports, Carrier will set up access arrangements on behalf of Customer for the One WAN Service purchased. Any charges associated with the provisioning of the access circuits, including but not limited to local access charges, coordination charges, access service order charges, or any other charge associated with gaining access from Customer premise to the POP will be considered "Access Charges This includes any NRC incurred in association with obtaining access regardless of contract term. Any special construction or non-standard charges assessed by the company supplying the local access will also be the responsibility of Customer. Any such access charge as described above will be billed directly to Customer. UNI Port UNI port charges are subject to the speed of the port selected. A NRC and a MRC, based on the speed of the port connection, apply per port for each access circuit connection to the network supporting this service. Each port can accommodate multiple PVCs. Rate Element NRC MRC ort ort DS-900 $ 1 952 2xDS-800 109 3xDS-200 531 4xDS-600 250 5xDS-950 046 6xDS-300 205 7xDS-600 850 8xDS-900 570 DS-800 000 OC-900 000 OC-12c 11 ,000 000 NRCs are waived for contract terms of one year or more.(N) by:Director - Regulatory Affairs Verizon Select Services Inc. 600 Hidden Ridge. 2nd Floor Irving, TX 75038 Effective: October 30, 2003 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING OCT 3 0 2003 Issued: October 20, 2003 Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 102. SECTION 5 - RATES AND CHARGES (Continued)(N) One Wide Area Network (One WAN) Service (Continued) 31.One WAN Service - Rate Elements (Continued) Option 4 (Continued) Permanent Virtual Connections The PVCC and PVPC monthly charges are subject to the class of service parameters and the transmission speed selected. The transmission speed selected for CBR, VBR-rt and UBR is defined by PCR. The transmission speed selected for VBR-nrt is SCR. The transmission speed charges as outlined following are in 64 Kbps increments from 64 to 1984 Kbps and in 1 Mbps increments from 2 to 622 Mbps. The One WAN Service transmission speeds must match the transmission speeds of the corresponding access arrangement. Option 4 PVCCs or PVPCs connect: (a) (b) (c) (d) An Option 4 UNI port to another Option 4 UNI port; An Option 4 UNI port to a NNI port; A Option 4 UNI port to an Option 3 UNI port; A Frame Relay UNI port to an Option 4 UNI port or to a NNI port.(N) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FlUNG OCT 3 0 2003 Boise, Idaho Issued: October 20 , 2003 Effective: October 30, 2003 by:Director - Regulatory Affairs Verizon Select Services Inc. 600 Hidden Ridge. 2nd Floor Irving, TX 75038 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 102. SECTION 5 - RATES AND CHARGES (Continued)(N) One Wide Area Network (One WAN) Service (Continued) 31.One WAN Service - Rate Elements (Continued) Option 4 (Continued) Permanent Virtual Connections (Continued) 64 - 1984 Kbps Bi-directional PVCs MRC PVC Speed CBR VBRrt VBRnrt UBR 64 Kbps $ 65 $ 44 128 Kbps 148 129 192 Kbps 221 194 132 256 Kbps 295 258 176 104 320 Kbps 369 323 220 130 384 Kbps 443 387 263 156 448 Kbps 516 452 307 182 512 Kbps 590 517 351 208 576 Kbps 664 581 395 233 640 Kbps 738 646 439 259 704 Kbps 811 710 483 285 768 Kbps 885 775 527 311 832 Kbps 959 839 571 337 896 Kbps 033 904 615 363 960 Kbps 106 969 659 389 1024 Kbps 180 033 703 415 1088 Kbps 254 098 747 441 1152 Kbps 328 162 790 467 1216 Kbps 1,401 227 834 493 1280 Kbps 1,475 291 878 519 1344 Kbps 549 356 922 545 1408 Kbps 623 1,421 966 571 1472 Kbps 696 1 ,485 010 597 1536 Kbps 770 550 054 623 1600 Kbps 844 614 098 648 1664 Kbps 918 679 142 674 1728 Kbps 991 743 186 700 1792 Kbps 065 808 230 726 1856 Kbps 139 873 273 752 1920 Kbps 213 937 317 778 1984 Kbps 286 002 361 804 (N) Issued: October 20, 2003 by:Director - Regulatory Affairs Verizon Select Services Inc. 600 Hidden Ridge. 2nd Floor Irving, TX 75038 Effective: October 30, 2003 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING OCT 3 0 2003 Boise. Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 102. SECTION 5 - RATES AND CHARGES (Continued)(N) One Wide Area Network (One WAN) Service (Continued) 31.One WAN Service - Rate Elements (Continued) Option 4 (Continued) Permanent Virtual Connections (Continued) 2 Mbps - 622 Mbps Bi-directional PVCs MRC per 1 Mbps CBR $1180 VBR- $1033 VBR-nrt $703 UBR $415 Discounts Discounts apply only to the UNI port and PVC MRCs. The discount is based on the contract length and Customer s monthly revenue volume. Customer s monthly revenue volume is based on the total of Customer access, UNI port and PVC MRCs. Percentaqe Discount Matrix Monthlv Spend on Port and PVC ($000) Contract Term $1-:;:.$10-:;:.$25-:;:.$40-:;:.$50 One-year 12%14%16%18%20% Two-year 17%19%21%23%25% Three-year 20%22%24%28%30% Five-year 24%27%29%32%35% Contract Period The minimum period for One WAN Service is one year. contracts can be one, two, three or five years. Service Expedite Fees Carrier will charge Customer an expedite fee of $1 500 per order.(N) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING OCT 3 0 2003 Boise, Idaho Issued: October 20 , 2003 Effective: October 30, 2003 by:Director - Regulatory Affairs Verizon Select Services Inc. 600 Hidden Ridge. 2nd Floor Irving, TX 75038 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 3rd Revised Page 102. Cancels 2nd Revised Page 102. Audio Conferencing Services SECTION 5 - RATES AND CHARGES (Continued) THIS SERVICE HAS BEEN CANCELED AND WITHDRAWN.(N) ( ) (D) by: Issued: May 5, 2008 Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge. 2nd Floor Irving, TX 75038 Effective: May 15, 2008 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAY 1 5 2008 Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 3rd Revised Page 102. Cancels 2nd Revised Page 102. Audio Conferencing Services (Continued) SECTION 5 - RATES AND CHARGES (Continued) THIS SERVICE HAS BEEN CANCELED AND WITHDRAWN.(N) (D) (D) by: Issued: May 5 2008 Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge. 2nd Floor Irving, TX 75038 Effective: May 15 2008 Idaho Public Utilities Commissian Office of th-e Secretary ACCEPTED FOR FILING MAY 152008 Boise. Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 3rd Revised Page 102. Cancels 2nd Revised Page 102. Audio Conferencing Services (Continued) SECTION 5 - RATES AND CHARGES (Continued) THIS SERVICE HAS BEEN CANCELED AND WITHDRAWN.(N) (D) (D) by: Issued: May 5, 2008 Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge. 2nd Floor Irving, TX 75038 Effective: May 15, 2008 Idaho Public Utilities Commission Office of th1! SecretaryACCEPfED FOR FILING MAY 1 5 ZO08 Boise, Idaho . " VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 3rd Revised Page 102. Cancels 2nd Revised Page 102. Audio Conferencing Services (Continued) SECTION 5 - RATES AND CHARGES (Continued) THIS SERVICE HAS BEEN CANCELED AND WITHDRAWN.(N) (D) (D) by: Issued: May 5, 2008 Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge. 2nd Floor Irving, TX 75038 Idaho Pu~IT(U\\W~~l'1:~~~i~si~008 II Nice of the Secretary ACCEPTED FOR FILING MAY 1 5 200B Boise. Idaho ~,:.,:;:,:". j VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 2nd Revised Page 102. Cancels 1st Revised Page 102. Audio Conferencing Services (Continued) SECTION 5 - RATES AND CHARGES (Continued) THIS SERVICE HAS BEEN CANCELED AND WITHDRAWN.(N) (D) ( ) by: Issued: May 5, 2008 Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge. 2nd Floor Irving, TX 75038 Effective: May 15, 2008 Idaho Public UtilWe$ Commissien Office of too Secretary ACCEPTED FOR FILING MAY 1 5 2008 Boise, Idaho ",:__. VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 2nd Revised Page 102. Cancels 1 st Revised Page 102. Audio Conferencing Services (Continued) SECTION 5 - RATES AND CHARGES (Continued) THIS SERVICE HAS BEEN CANCELED AND WITHDRAWN.(N) ( ) (D) by: Issued: May 5 2008 Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge. 2nd Floor Irving, TX 75038 Effective: May 15 2008 Idaho Public Utilities Commission Office of th-e Secretary ACCEPTED FOR FlUNG NAY 1 5 2D!J8 Boise. IdabG ., "; "~:". VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 2nd Revised Page 102. Cancels 1 st Revised Page 102. Audio Conferencing Services (Continued) SECTION 5 - RATES AND CHARGES (Continued) THIS SERVICE HAS BEEN CANCELED AND WITHDRAWN.(N) (D) ( ) by: Issued: May 5 , 2008 Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge. 2nd Floor Irving, TX 75038 Effective: May 15 , 2008 Idaho Public Utilities Comm;~3n Office of thi! Secretary ACCEPTED FOR FlUNG MAY I 5 2008 Boise. Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 2nd Revised Page 102. Cancels 1 st Revised Page 102. Audio Conferencing Services (Continued) SECTION 5 - RATES AND CHARGES (Continued) THIS SERVICE HAS BEEN CANCELED AND WITHDRAWN. Issued: May 5, 2008 by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge. 2nd Floor Irving, TX 75038 Effective: May 15, 2008 Idaho Public Utilities CommissieR Office of the Secretary ACCEPTED FOR FILING MAY 1 5 2008 Boise, Idaho . :1 (N) (D) (D) VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 2nd Revised Page 102. Cancels 1 st Revised Page 102. Audio Conferencing Services (Continued) SECTION 5 - RATES AND CHARGES (Continued) THIS SERVICE HAS BEEN CANCELED AND WITHDRAWN.(N) ( ) (D) Issued: May 5, 2008 by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge. 2nd Floor Irving, TX 75038 Effective: May 15, 2008 Idaho Public Utilities Commjssian Office of th1! Secretary ACCEPTED FOR FlUNG NAY 1 5 2DO8 Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 2nd Revised Page 102. Cancels 1st Revised Page 102. Audio Conferencing Services (Continued) SECTION 5 - RATES AND CHARGES (Continued) THIS SERVICE HAS BEEN CANCELED AND WITHDRAWN.(N) (D) (D) by: Issued: May 5 , 2008 Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge. 2nd Floor Irving, TX 75038 Effective: May 15 , 2008 Idaho Public Utilities Commissillft Office of the Secretary ACCEPTED FOR FlUNG MAY 1 5 200B Boise, ld8he ' ' VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 2nd Revised Page 102. Cancels 1 st Revised Page 102. Audio Conferencing Services (Continued) SECTION 5 - RATES AND CHARGES (Continued) THIS SERVICE HAS BEEN CANCELED AND WITHDRAWN.(N) (D) (D) by: Issued: May 5 , 2008 Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge. 2nd Floor Irving, TX 75038 Effective: May 15 , 2008 Idaho Public Utilities Commissi8R Office of the Secretary ACCEPTED FOR FILING MAY 1 5 ZO08 Boise, Idaho .. j VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 2nd Revised Page 102. Cancels 1st Revised Page 102. Audio Conferencing Services (Continued) SECTION 5 - RATES AND CHARGES (Continued) THIS SERVICE HAS BEEN CANCELED AND WITHDRAWN.(N) (D) (D) by: Issued: May 5, 2008 Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge. 2nd Floor Irving, TX 75038 Effective: May 15 , 2008 Idaho Public Utilities Commissi8R Office of the Secretary ACCEPTED FOR FILING MAY 1 5 2008 Boise. tdahCJ VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 2nd Revised Page 102. Cancels 1 st Revised Page 102. Audio Conferencing Services (Continued) SECTION 5 - RATES AND CHARGES (Continued) THIS SERVICE HAS BEEN CANCELED AND WITHDRAWN.(N) (D) (D) by: Issued: May 5 , 2008 Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge. 2nd Floor Irving, TX 75038 Idaho ~fffitPUMffti~~Nm~ss?Jrt08 Office of the Secretary ACCEPTED FOR FILING NAY 1 5 2008 Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 3rd Revised Page 102.40 Cancels 2nd Revised Page 102.40 Audio Conferencing Services (Continued) SECTION 5 - RATES AND CHARGES (Continued) THIS SERVICE HAS BEEN CANCELED AND WITHDRAWN.(N) (D) (D) Issued: May 5, 2008 by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge. 2nd Floor Irving, TX 75038 Effective: May 15, 2008 Idaho Public Utilities Commissi61 Office of t~e Secretary ACCEPTED FOR FILING MAY 1 5 2008 Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 2nd Revised Page 102.41 Cancels 1 st Revised Page 102.41 Audio Conferencing Services (Continued) SECTION 5 - RATES AND CHARGES (Continued) THIS SERVICE HAS BEEN CANCELED AND WITHDRAWN.(N) ( ) (D) Issued: May 5, 2008 Effective: May 15, 2008 Idaho Public Utmties CDmm1~mft Director - Tariffs Office of th~ Secretary Verizon Select Services Inc. ACCEPTED FOR FILING 600 Hidden Ridge. 2nd Floor Irving, TX 75038 by: NAY 1 5 200B Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 2nd Revised Page 102.42 Cancels 1st Revised Page 102.42 Audio Conferencing Services (Continued) SECTION 5 - RATES AND CHARGES (Continued) THIS SERVICE HAS BEEN CANCELED AND WITHDRAWN. by: Issued: May 5, 2008 Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge. 2nd Floor Irving, TX 75038 Effective: May 15, 2008 Idaho Public Utilities Commissi6T1 Office of the Secretary ACCEPTED FOR FILING MAY 1 5 2008 Boise, Idaho (N) (D) (D) VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 3rd Revised Page 103 Cancels 2nd Revised Page 103 SECTION 6 - SERVICE AGREEMENTS, EMPLOYEE CONCESSIONS SPECIAL PROMOTIONS (Continued) Reserved For Future Use Employee Concessions (Continued) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JUN 1 5 2001 Boise, Idaho (T) (D) (D) Issued: June 5, 2001 by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge Irving, TX 75038 Effective: June 15, 2001 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 104 SECTION 6 - SERVICE AGREEMENTS, EMPLOYEE CONCESSIONS SPECIAL PROMOTIONS (Continued) Special Promotions General Carrier may provide special promotional offerings to its Customers. These offerings may be limited to certain dates, times and locations. The following specific rates, terms and conditions are applicable to each promotional offering. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING OCT 2- 2000 Boise, Idaho Issued: September 21 , 2000 Effective: October 2, 2000 by:Director - Tariffs Verizon Select Services Inc. 6665 North MacArthur Boulevard , 2nd Floor Irving, TX 75039 VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. Original Page 105 SECTION 6 - SERVICE AGREEMENTS,EMPLOYEE CONCESSIONS SPECIAL PROMOTIONS (Continued) Special Promotions (Continued) Digital Private Line Promotions The following promotions are available until canceled by Carrier, unless otherwise stated below. A. Digital Private Line - Plan I This promotion is no longer available to new Customers. For new Customers ordering Digital Private Line Service, or for existing Customers extending Digital Private Line Service after the effective date of this Tariff, who commit to a one or more year term , Carrier may waive NRCs for the inter-office channel charges. If Customer terminates a term agreement within the first year after installation of service, Customer will be assessed the full amount of the credit for waived charges as well as any early termination charges per the Tariff for the service involved. B. Digital Private Line - Plan II This promotion is no longer available to new Customers. For new Customers ordering Digital Private Line , or for existing Customers extending Digital Private Line Service after the effective date of this Tariff, who commit to a two or more year term, Carrier may waive NRCs for the inter-office channel , central office connection, access coordination , and/or standard local access facilities charges. If Customer terminates a term agreement within two years after installation of service Customer will be assessed the full amount of the credit for waived charges as well as any early termination charges per the Tariff for the service involved. C. Digital Private Line - Plan III This promotion is no longer available to new Customers. The following discounts may apply to the Interoffice Channel MRC', including monthly per mile rates, in lieu of any other term and volume discount. This promotion is for new Digital Private Line Customers who purchase one or more digital private lines , or for existing Digital Private Line Customers who purchase additional lines after the effective date of this Tariff. The promotion does not apply to NRCs, and it can only be used conjunction with Specialized Services Total Bill Discount Promotion or with Digital Private Line Plan I or Plan II Promotion. The digital private line interoffice channel MRC is the only eligible rate element for application of the discount. DSO/DDS DS- DS- Year 10% 50% 33% Year 13% 51% 36% Year 18% 56% 39% by:Director - Tariffs Verizon Select Services Inc. 6665 North MacArthur Boulevard, 2nd Floor Irving, TX 75039 Eff~cfiM'6Epu~fttm~fi~' &~ssion Office of the Secretary ACCEPTED FOR FILING OCT 2.2000 Issued: September 21 , 2000 Boise, Idaho VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 1 st Revised Page 106 Cancels Original Page 106 SECTION 6 - SERVICE AGREEMENTS, EMPLOYEE CONCESSIONS SPECIAL PROMOTIONS (Continued) Reserved For Future Use Special Promotions (Continued) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JUN 1 5 2001 Boise, Idaho by: Issued: June 5 , 2001 Effective: June 15, 2001 Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge Irving, TX 75038 (T) (T) (D) (D) VERIZON SELECT SERVICES INC.Idaho P.C. Tariff No. 1 st Revised Page 107 Cancels Original Page 107 SECTION 6 - SERVICE AGREEMENTS EMPLOYEE CONCESSIONS, SPECIAL PROMOTIONS (Continued)(T) Service Agreements Carrier will offer Service Agreements to meet the diverse communications needs of Carrier Customers. All terms and conditions as specified in this Tariff will apply unless otherwise specified in the Service Agreement between Carrier and Customer. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JUN 1 5 2001 Boise. Idaho Issued: June 5 , 2001 Effective: June 15, 2001 by:Director - Tariffs Verizon Select Services Inc. 600 Hidden Ridge Irving, TX 75038