20200824Application.pdf

Lance J.M. Steinhart, P.C.
Attorneys At Law
1725 Windward Concourse
Suite 150
Alpharetta, Georgia 30005

Also Admitted in New York Telephone: [phone]
Email: [e-mail] Facsimile: [phone]

August 24, 2020

VIA E-MAIL TO: [e-mail] ONLY

Ms. Diane Hanian
Commission Secretary
Idaho Public Utilities Commission
472 West Washington Street
Boise, Idaho 83702
[phone]

Re: Velocity, A Managed Services Company, Inc. f/k/a Velocity The Greatest Phone
Company Ever, Inc.

Dear Ms. Hanian,

Please be advised that Velocity The Greatest Phone Company Ever, Inc. has changed its
name to Velocity, A Managed Services Company, Inc. Attached please find for filing Velocity The
Greatest Phone Company Ever, Inc.’s Idaho PUC Tariffs No. 1 and 2 reflecting the name change of
the company.

I have also attached an Amended Certificate of Authority issued by the Department of State
along with a copy of the customer notice.

Please acknowledge this filing with a return e-mail. If you have any questions or if I may provide
you with additional information, please do not hesitate to contact me.

Respectfully submitted,

/s/ Lance J.M. Steinhart

Lance J.M. Steinhart, Esq.
Managing Attorney
Lance J.M. Steinhart, P.C.
Velocity, A Managed Services Company, Inc. f/k/a
Velocity The Greatest Phone Company Ever, Inc

Attachments
cc: Chip Werner
RECEIVED
2020 August 24 PM 1:19
IDAHO PUBLIC
UTILITIES COMMISSION
VGP-T-20-01

7130 Spring Meadows Drive W., Holland OH 43528 • Toll free (866) Y-VELOCITY • Fax [phone] • www.velocitymsc.com

7/13/2020
Dear Valued Customer,

On November 12th, 2019 Velocity, The Greatest Phone Company Ever, Inc. changed its name to
Velocity, A Managed Services Company, Inc.

As always, Velocity, A Managed Services Company, Inc. f/k/a Velocity, The Greatest Phone
Company Ever, Inc. appreciates your business and encourages you to contact our Customer
Service Department at [phone] with any questions.

Thank you.
Customer Service
Velocity, A Managed Services Company, Inc.

VELOCITY, A MANAGED SERVICES COMPANY, INC. Idaho PUC Tariff No. 1
Sheet No. 1

Issued: August 24, 2020 Effective: September 24, 2020
Issued By: Gregory Kiley
Title: President
TITLE SHEET
IDAHO TELECOMMUNICATIONS TARIFF

This tariff contains the descriptions, regulations, and rates applicable to the
furnishing of service or facilities for Telecommunications Services furnished by Velocity, A
Managed Services Company, Inc. ("Velocity"), with principal offices at 7130 Spring
Meadows Drive West, Holland, Ohio 43528. This tariff applies for services furnished
within the State of Idaho. This tariff is on file with the Idaho Public Utilities Commission,
and copies may be inspected, during normal business hours, at the company's principal
place of business.
VELOCITY, A MANAGED SERVICES COMPANY, INC. Idaho PUC Tariff No. 1
Sheet No. 2

Issued: August 24, 2020 Effective: September 24, 2020
Issued By: Gregory Kiley
Title: President
CONCURRING, CONNECTING OR OTHER PARTICIPATING CARRIERS

1. Concurring Carriers - None
2. Connecting Carriers - None
3. Other Participating Carriers - None
VELOCITY, A MANAGED SERVICES COMPANY, INC. Idaho PUC Tariff No. 1
Sheet No. 3

Issued: August 24, 2020 Effective: September 24, 2020
Issued By: Gregory Kiley
Title: President
CHECK SHEET
The Sheets of this tariff are effective as of the date shown at the bottom of the
respective sheet(s). Original and revised sheets as named below comprise all changes
from the original tariff and are currently in effect as of the date on the bottom of this
sheet.

SHEET REVISION

1 Original
2 Original
3 Original
4 Original
5 Original
6 Original
7 Original
8 Original
9 Original
10 Original
11 Original
12 Original
13 Original
14 Original
15 Original
16 Original
17 Original
18 Original
19 Original
SHEET REVISION

20 Original
21 Original
22 Original
23 Original
24 Original
25 Original
26 Original
27 Original
28 Original

* New or Revised Sheet
VELOCITY, A MANAGED SERVICES COMPANY, INC. Idaho PUC Tariff No. 1
Sheet No. 2

Issued: August 24, 2020 Effective: September 24, 2020
Issued By: Gregory Kiley
Title: President
TABLE OF CONTENTS

TITLE SHEET.....................................................1
CONCURRING, CONNECTING OR OTHER PARTICIPATING CARRIERS..........2
CHECK SHEET.....................................................3
TABLE OF CONTENTS...............................................2
TARIFF FORMAT...................................................3
TRACKING........................................................4
CONTACT INFORMATION.............................................5
SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS................6
SECTION 2 - RULES AND REGULATIONS...............................8
SECTION 3 - DESCRIPTION OF SERVICE.............................16
SECTION 4 - RATES..............................................22

VELOCITY, A MANAGED SERVICES COMPANY, INC. Idaho PUC Tariff No. 1
Sheet No. 3

Issued: August 24, 2020 Effective: September 24, 2020
Issued By: Gregory Kiley
Title: President
TARIFF FORMAT
A. Sheet Numbering: Sheet numbers appear in the upper right corner of the
page. Sheets are numbered sequentially. However, new sheets are occasionally added
to the tariff. When a new sheet is added between sheets already in effect, a decimal is
added. For example, a new sheet added between pages 11 and 12 would be page 11.1.

B. Sheet Revision Numbers: Revision numbers also appear in the upper right
corner of each sheet where applicable. These numbers are used to indicate the most
current page version on file with the Commission. For example, 4th Revised Sheet 13
cancels 3rd Revised Sheet 13. Consult the Check Sheet for the sheets currently in effect.

C. Paragraph Numbering Sequence: There are nine levels of paragraph coding.
Each level of coding is subservient to its next higher level:

2.
2.1
2.1.1
2.1.1.A
2.1.1.A.1
2.1.1.A.1.(a)
2.1.1.A.1.(a).I
2.1.1.A.1.(a).I.(i)
2.1.1.A.1.(a).I.(i).(1)

D. Check Sheets: When a tariff filing is made with the Commission, an updated
Check Sheet accompanies the tariff filing. The Check Sheet lists the sheets contained in
the tariff, with a cross reference to the current Revision Number. When new sheets are
added, the Check Sheet is changed to reflect the revision. All revisions made in a given
filing are designated by an asterisk (*). There will be no other symbols used on this
sheet if these are the only changes made to it (i.e., the format, etc. remains the same, just
revised revision levels on some sheets). The tariff user should refer to the latest Check
Sheet to find out if a particular sheet is the most current on Commission file.
VELOCITY, A MANAGED SERVICES COMPANY, INC. Idaho PUC Tariff No. 1
Sheet No. 4

Issued: August 24, 2020 Effective: September 24, 2020
Issued By: Gregory Kiley
Title: President
TRACKING
The following are the only symbols used for the purposes indicated below:

(C) to signify change in regulation
(D) to signify a deletion
(I) to signify a rate increase
(L) to signify material relocated in the tariff
(N) to signify a new rate or regulation
(R) to signify a rate reduction
(T) to signify a change in text, but no change in rate or regulation

VELOCITY, A MANAGED SERVICES COMPANY, INC. Idaho PUC Tariff No. 1
Sheet No. 5

Issued: August 24, 2020 Effective: September 24, 2020
Issued By: Gregory Kiley
Title: President
CONTACT INFORMATION
Customer complaints, bill inquiry, new service or disconnect requests:

Chip Werner
7130 Spring Meadows Drive West
Holland, Ohio 43528
[phone]
E-Mail Address: [e-mail]
Person responsible for compliance in filing of reports and payment of fees due to the Commission or its Administrators:

Gregory Kiley
7130 Spring Meadows Drive West
Holland, Ohio 43528
[phone]
E-Mail Address: [e-mail]

Commission contact - tariff information:

Gregory Kiley
7130 Spring Meadows Drive West
Holland, Ohio 43528
[phone]
E-Mail Address: [e-mail]

Commission contact - complaints:

Gregory Kiley
7130 Spring Meadows Drive West
Holland, Ohio 43528
[phone]
E-Mail Address: [e-mail]

Idaho Agent: Incorp Services, Inc.
1310 S. Vista Ave, Suite 27
Boise, Idaho 83705-2536
[phone]
VELOCITY, A MANAGED SERVICES COMPANY, INC. Idaho PUC Tariff No. 1
Sheet No. 6

Issued: August 24, 2020 Effective: September 24, 2020
Issued By: Gregory Kiley
Title: President
SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS
Access Line - An arrangement from a local exchange telephone company or other
common carrier, using either dedicated or switched access, which connects a
Customer's location to the Company's location or switching center.

Authorization Code - A numerical code, one or more of which may be assigned
to a Customer, to enable the Company to identify the origin of the Customer so it may
rate and bill the call. Automatic number identification (ANI) is used as the
authorization code wherever possible.

Commission - Used throughout this tariff to mean the Idaho Public Utilities
Commission.

Customer - The person, firm, corporation or other legal entity which orders the
services of the Company or purchases a Company Prepaid Calling Card and/or
originates prepaid calls using such cards, and is responsible for the payment of charges
and for compliance with the Company's tariff regulations.

Company or Velocity - Used throughout this tariff to mean Velocity, A Managed
Services Company, Inc., a Delaware Corporation.

Dedicated Access - The Customer gains entry to the Company's services by a
direct path from the Customer's location to the Company's point of presence.

Holiday - New Year's Day, Independence Day, Labor Day, Thanksgiving Day
and Christmas Day. Holidays shall be billed at the evening rate from 8 a.m. to 11 p.m.
After 11 p.m., the lower night rate shall go into effect.

Prepaid Account - An inventory of Telecom Units purchased in advance by the
Customer, and associated with one and only one Authorization Code as contained in a
specific Prepaid Calling Card.

Prepaid Calling Card - A card issued by the Company, containing an
Authorization Code which identifies a specific Prepaid Account of Telecom Units,
which enables calls to be processed, account activity to be logged, and balances to be
maintained, on a prepayment basis.
VELOCITY, A MANAGED SERVICES COMPANY, INC. Idaho PUC Tariff No. 1
Sheet No. 7

Issued: August 24, 2020 Effective: September 24, 2020
Issued By: Gregory Kiley
Title: President
Resp. Org - Responsible Organization or entity identified by a Toll-Free service
Customer that manages and administers records in the toll free number database and
management system.

Switched Access - The Customer gains entry to the Company's services by a
transmission line that is switched through the local exchange carrier to reach the
Company's point of presence.

Telecom Unit - A measurement of telecommunications service equivalent to one
minute of usage between any two points within the State of Idaho.

Telecommunications - The transmission, between or among points specified by
the user, of information of the user’s choosing, without change in the form or content of
the information as sent and received.

Underlying Carrier - The telecommunications carrier whose network facilities
provide the technical capability and capacity necessary for the transmission and
reception of Customer telecommunications traffic.
VELOCITY, A MANAGED SERVICES COMPANY, INC. Idaho PUC Tariff No. 1
Sheet No. 8

Issued: August 24, 2020 Effective: September 24, 2020
Issued By: Gregory Kiley
Title: President
SECTION 2 - RULES AND REGULATIONS
2.1 Undertaking of the Company

This tariff contains the regulations and rates applicable to intrastate
interexchange telecommunications services provided by the Company for
telecommunications between points within the State of Idaho. Services
are furnished subject to the availability of facilities and subject to the
terms and conditions of this tariff in compliance with limitations set forth
in the Commission's rules. The Company's services are provided on a
statewide basis and are not intended to be limited geographically. The
Company offers service to all those who desire to purchase service from
the Company consistent with all of the provisions of this tariff. Customers
interested in the Company's services shall file a service application with
the Company which fully identifies the Customer, the services requested
and other information requested by the Company. The Company reserves
the right to examine the credit record and check the references of all
applicants and Customers prior to accepting the service order. The
service application shall not in itself obligate the Company to provide
services. The Company may act as the Customer's agent for ordering
access connection facilities provided by other carriers or entities when
authorized by the Customer, to allow connection of a Customer's location
to a service provided by the Company. The Customer shall be responsible
for all charges due for such service arrangement.

2.1.1 The services provided by the Company are not part of a joint undertaking
with any other entity providing telecommunications channels, facilities, or
services, but may involve the resale of the Message Toll Services (MTS)
and Wide Area Telecommunications Services (WATS) of underlying
common carriers subject to the jurisdiction of this Commission.

2.1.2 The rates and regulations contained in this tariff apply only to the services
furnished by the Company and do not apply, unless otherwise specified,
to the lines, facilities, or services provided by a local exchange telephone
company or other common carriers for use in accessing the services of the
Company.

2.1.3 The Company reserves the right to limit the length of communications, to
discontinue furnishing services, or limit the use of service necessitated by
conditions beyond its control, including, without limitation: lack of
satellite or other transmission medium capacity; the revision, alteration or
repricing of the Underlying Carrier's tariffed offerings; or when the use of
VELOCITY, A MANAGED SERVICES COMPANY, INC. Idaho PUC Tariff No. 1
Sheet No. 9

Issued: August 24, 2020 Effective: September 24, 2020
Issued By: Gregory Kiley
Title: President
service becomes or is in violation of the law or the provisions of this tariff.

2.2 Use of Services

2.2.1 The Company's services may be used for any lawful purpose consistent
with the transmission and switching parameters of the
telecommunications facilities utilized in the provision of services, subject
to any limitations set forth in this Section 2.2.

2.2.2 The use of the Company's services to make calls which might reasonably
be expected to frighten, abuse, torment, or harass another or in such a way
as to unreasonably interfere with use by others is prohibited.

2.2.3 The use of the Company's services without payment for service or
attempting to avoid payment for service by fraudulent means or devices,
schemes, false or invalid numbers, or false calling or credit cards is
prohibited.
2.2.4 The Company's services are available for use 24 hours per day, seven days
per week.

2.2.5 The Company does not transmit messages, but the services may be used
for that purpose.

2.2.6 The Company's services may be denied for nonpayment of charges or for
other tariff violations as set forth in Section 2.5.1 herein.

2.2.7 Customers shall not use the service provided under this tariff for any
unlawful purpose.

2.2.8 The Customer is responsible for notifying the Company immediately of
any unauthorized use of services.
VELOCITY, A MANAGED SERVICES COMPANY, INC. Idaho PUC Tariff No. 1
Sheet No. 10

Issued: August 24, 2020 Effective: September 24, 2020
Issued By: Gregory Kiley
Title: President

2.3 Liability of the Company

2.3.1 The Company shall not be liable for any claim, loss, expense or damage
for any interruption, delay, error, omission, or defect in any service,
facility or transmission provided under this tariff, if caused by the
Underlying Carrier, an act of God, fire, war, civil disturbance, act of
government, or due to any other causes beyond the Company's control.

2.3.2 The Company shall not be liable for, and shall be fully indemnified and
held harmless by the Customer against any claim, loss, expense, or
damage for defamation, libel, slander, invasion, infringement of copyright
or patent, unauthorized use of any trademark, trade name or service
mark, proprietary or creative right, or any other injury to any person,
property or entity arising out of the material, data or information
transmitted.

2.3.3 No agent or employee of any other carrier or entity shall be deemed to be
an agent or employee of the Company.

2.3.4 The Company's liability for damages, resulting in whole or in part from or
arising in connection with the furnishing of service under this tariff,
including but not limited to mistakes, omissions, interruptions, delays,
errors, or other defects or misrepresentations shall not exceed an amount
equal to the charges provided for under this tariff for the long distance call
for the period during which the call was affected. No other liability in any
event shall attach to the Company.

2.3.5 The Company shall not be liable for and shall be indemnified and saved
harmless by any Customer or by any other entity from any and all loss,
claims, demands, suits, or other action or any liability whatsoever,
whether suffered, made, instituted, or asserted by any Customer or any
other entity for any personal injury to, or death of, any person or persons,
and for any loss, damage, defacement or destruction of the premises of
any Customer or any other entity or any other property whether owned or
controlled by the Customer or others.
VELOCITY, A MANAGED SERVICES COMPANY, INC. Idaho PUC Tariff No. 1
Sheet No. 11

Issued: August 24, 2020 Effective: September 24, 2020
Issued By: Gregory Kiley
Title: President
2.3.6 The Company shall not be liable for any indirect, special, incidental, or
consequential damages under this tariff including, but not limited to, loss
of revenue or profits, for any reason whatsoever, including the breakdown
of facilities associated with the service, or for any mistakes, omissions,
delays, errors, or defects in transmission occurring during the course of
furnishing service.

2.3.7 The remedies set forth herein are exclusive and in lieu of all other
warranties and remedies, whether express, implied, or statutory,
INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

2.3.8 The included tariff language does not constitute a determination by the
Commission that a limitation of liability imposed by the Company should
be upheld in a court of law. Acceptance for filing by the Commission
recognizes that it is a court's responsibility to adjudicate negligence and
consequential damage claims. It is also the court's responsibility to
determine the validity of the exculpatory clauses.

2.4 Responsibilities of the Customer

2.4.1 The Customer is responsible for placing any necessary orders and
complying with tariff regulations. The Customer is also responsible for
the payment of charges for services provided under this tariff.

2.4.2 The Customer is responsible for charges incurred for special construction
and/or special facilities which the Customer requests and which are
ordered by the Company on the Customer's behalf.

2.4.3 If required for the provision of the Company's services, the Customer
must provide any equipment space, supporting structure, conduit and
electrical power without charge to the Company.

2.4.4 The Customer is responsible for arranging access to its premises at times
mutually agreeable to the Company and the Customer when required for
Company personnel to install, repair, maintain, program, inspect or
remove equipment associated with the provision of the Company's
services.
2.4.5 The Customer shall cause the temperature and relative humidity in the
equipment space provided by Customer for the installation of the
Company's equipment to be maintained within the range normally
provided for the operation of microcomputers.

VELOCITY, A MANAGED SERVICES COMPANY, INC. Idaho PUC Tariff No. 1
Sheet No. 12

Issued: August 24, 2020 Effective: September 24, 2020
Issued By: Gregory Kiley
Title: President
2.4.6 The Customer shall ensure that the equipment and/or system is properly
interfaced with the Company's facilities or services, that the signals
emitted into the Company's network are of the proper mode, bandwidth,
power and signal level for the intended use of the subscriber and in
compliance with criteria set forth in this tariff, and that the signals do not
damage equipment, injure personnel, or degrade service to other
Customers. If the Federal Communications Commission or some other
appropriate certifying body certifies terminal equipment as being
technically acceptable for direct electrical connection with interstate
communications service, the Company will permit such equipment to be
connected with its channels without the use of protective interface
devices. If the Customer fails to maintain the equipment and/or the
system properly, with resulting imminent harm to Company equipment,
personnel or the quality of service to other Customers, the Company may,
upon written notice, require the use of protective equipment at the
Customer's expense. If this fails to produce satisfactory quality and safety,
the Company may, upon written notice, terminate the Customer's service.

2.4.7 The Customer must pay the Company for replacement or repair of
damage to the equipment or facilities of the Company caused by
negligence or willful act of the Customer or others, by improper use of the
services, or by use of equipment provided by Customer or others.

2.4.8 The Customer must pay for the loss through theft of any Company
equipment installed at Customer's premises.

2.4.9 If the Company installs equipment at Customer's premises, the Customer
shall be responsible for payment of any applicable installation charge.

2.4.10 The Customer must use the services offered in this tariff in a manner
consistent with the terms of this tariff and the policies and regulations of
all state, federal and local authorities having jurisdiction over the service.

2.5 Cancellation or Interruption of Services

2.5.1 Without incurring liability, upon five (5) working days' (defined as any
day on which the company's business office is open and the U.S. Mail is
delivered) written notice to the Customer, the Company may discontinue
services 24 hours after an attempt at personal contact or may withhold the
provision of ordered or contracted services:

2.5.1.A For nonpayment of any sum due the Company for more than
VELOCITY, A MANAGED SERVICES COMPANY, INC. Idaho PUC Tariff No. 1
Sheet No. 13

Issued: August 24, 2020 Effective: September 24, 2020
Issued By: Gregory Kiley
Title: President
thirty (30) days after issuance of the bill for the amount due,

2.5.1.B For violation of any of the provisions of this tariff,

2.5.1.C For violation of any law, rule, regulation, policy of any governing
authority having jurisdiction over the Company's services, or

2.5.1.DBy reason of any order or decision of a court, public service
commission or federal regulatory body or other governing
authority prohibiting the Company from furnishing its services.

2.5.2 Without incurring liability, the Company may interrupt the provision of
services at any time in order to perform tests and inspections to assure
compliance with tariff regulations and the proper installation and
operation of Customer and the Company's equipment and facilities and
may continue such interruption until any items of noncompliance or
improper equipment operation so identified are rectified.

2.5.3 Service may be discontinued by the Company without notice to the
Customer, by blocking traffic to certain countries, cities or NXX
exchanges, or by blocking calls using certain Customer authorization
codes, when the Company deems it necessary to take such action to
prevent unlawful use of its service. The Company will restore service as
soon as it can be provided without undue risk, and will, upon request by
the Customer affected, assign a new authorization code to replace the one
that has been deactivated.
VELOCITY, A MANAGED SERVICES COMPANY, INC. Idaho PUC Tariff No. 1
Sheet No. 14

Issued: August 24, 2020 Effective: September 24, 2020
Issued By: Gregory Kiley
Title: President

2.5.4 The Customer may terminate service upon thirty (30) days written notice
for the Company's standard month to month contract. Customer will be
liable for all usage on any of the Company's service offerings until the
Customer actually leaves the service. Customers will continue to have
Company usage until the Customer notifies its local exchange carrier and
changes its long distance carrier. Until the Customer so notifies its local
exchange carrier, it shall continue to generate and be responsible for long
distance usage.

2.6 Credit Allowance

2.6.1 Credit may be given for disputed calls, on a per call basis.

2.6.2 Credit shall not be issued for unavailability of long distance services.

2.7 Restoration of Service

The use and restoration of service shall be in accordance with the priority system
specified in part 64, Subpart D of the Rules and Regulations of the Federal
Communications Commission.

2.8 Deposit

The Company does not require deposits.

2.9 Advance Payments

The Company does not require advance payments.

2.10 Payment and Billing

2.10.1 Service is provided and billed on a billing cycle basis, beginning on the
date that service becomes effective. Billing is payable upon receipt.

2.10.2 The customer is responsible for payment of all charges for services
furnished to the Customer, as well as to all persons using the Customer's
codes, exchange lines, facilities, or equipment, with or without the
knowledge or consent of the Customer. The security of the Customer's
Authorization Codes, presubscribed exchange lines, and direct connect
facilities is the responsibility of the Customer. All calls placed using direct
connect facilities, presubscribed exchange lines, or Authorization Codes
will be billed to and must be paid by the Customer. Recurring charges
VELOCITY, A MANAGED SERVICES COMPANY, INC. Idaho PUC Tariff No. 1
Sheet No. 15

Issued: August 24, 2020 Effective: September 24, 2020
Issued By: Gregory Kiley
Title: President
and non-recurring charges are billed in advance. Charges based on actual
usage during a month and any accrued interest will be billed monthly in
arrears.

2.10.3 Reserved for Future Use

2.11 Reserved for Future Use

2.12 Taxes

All federal, state and local taxes, assessments, surcharges, or fees, including sales
taxes, use taxes, gross receipts taxes, and municipal utilities taxes, are billed as
separate line items and are not included in the rates quoted herein.

2.13 Late Charge

A one-time late fee of 1.5% or the amount otherwise authorized by law,
whichever is lower, will be charged on any past due balances.

2.14 Reconnection Charge

A reconnection fee of $25 per occurrence will be charged when service is
reestablished for Customers which have been disconnected due to non-payment.
Payment of the reconnection fee and any other outstanding amounts will be due
in full prior to reconnection of service.

VELOCITY, A MANAGED SERVICES COMPANY, INC. Idaho PUC Tariff No. 1
Sheet No. 16

Issued: August 24, 2020 Effective: September 24, 2020
Issued By: Gregory Kiley
Title: President
SECTION 3 - DESCRIPTION OF SERVICE
3.1 Computation of Charges

3.1.1 The total charge for each completed call may be a variable measured
charge dependent on the duration, distance and time of day of the call.
The total charge for each completed call may also be dependent only on
the duration of the call, i.e. a statewide flat rate per minute charge. The
variable measured charge is specified as a rate per minute which is
applied to each minute. All calls are measured in increments as set forth
in the Rates Section of this tariff. Fractions of a billing increment are
rounded up to a full billing increment on a per call basis. Fractions of a
cent per minute are rounded up to a full cent on a per call basis.

3.1.2 Usage charges for all mileage sensitive products are based on the airline
distance between rate centers associated with the originating and
terminating points of the call. The airline mileage between rate centers is
determined by applying the formula below to the vertical and horizontal
coordinates associated with the rate centers involved. The Company uses
the rate centers that are produced by Bell Communications Research in the
NPA-NXX V&H Coordinates Tape and Bell's NECA Tariff No. 4.

Formula:
_________________
|
|(V1-V2)2 + (H1-H2)2
\| 10
VELOCITY, A MANAGED SERVICES COMPANY, INC. Idaho PUC Tariff No. 1
Sheet No. 17

Issued: August 24, 2020 Effective: September 24, 2020
Issued By: Gregory Kiley
Title: President
3.1.3 Timing begins when the called station is answered and two way
communication is possible, as determined by standard industry methods
generally in use for ascertaining answer, including hardware answer
supervision in which the local telephone company sends a signal to the
switch or the software utilizing audio tone detection. Recognition of
answer supervision is the responsibility of the Underlying Carrier.
Timing for each call ends when either party hangs up. The Company will
not bill for uncompleted calls.

3.2 Customer Complaints and/or Billing Disputes

Customer inquiries or complaints regarding service or accounting may be made
in writing or by telephone to the Company at:

7130 Spring Meadows Drive West
Holland, Ohio 43528
[phone]
E-Mail Address: [e-mail]

If Customer complaints cannot be resolved by the Company, the Customer may
contact the Commission at the following address and phone number:

472 W. Washington Street
Boise, ID 83702
Toll Free 1-800-432-0369

Any objection to billed charges should be reported promptly to the Company.
Adjustments to Customers' bills shall be made to the extent that records are
available and/or circumstances exist which reasonably indicate that such charges
are not in accordance with approved rates or that an adjustment may otherwise
be appropriate. Where overbilling of a subscriber occurs, due either to Company
or subscriber error, no liability exists which will require the Company to pay any
interest, dividend or other compensation on the amount overbilled.

If a Customer accumulates more than One Dollar of undisputed delinquent
Company 800 Service charges, the Company Resp. Org. reserves the right not to
honor that Customer's request for a Resp. Org. change until such undisputed
charges are paid in full.

3.3 Level of Service

A Customer can expect end to end network availability of not less than 99% at all
times for all services.
VELOCITY, A MANAGED SERVICES COMPANY, INC. Idaho PUC Tariff No. 1
Sheet No. 18

Issued: August 24, 2020 Effective: September 24, 2020
Issued By: Gregory Kiley
Title: President

3.4 Billing Entity Conditions

When billing functions on behalf of the Company or its intermediary are
performed by local exchange telephone companies or others, the payment of
charge conditions and regulations of such companies and any regulations
imposed upon these companies by regulatory bodies having jurisdiction apply.
The Company's name and toll-free telephone number will appear on the
Customer's bill.

3.5 Service Offerings

3.5.1 1+ Dialing

This service permits Customers to originate calls via switched or
dedicated access lines, and to terminate intrastate calls. The customer dials
"1+" followed by "ten digits" or dials "101XXXX" followed by "1+ ten
digits".

3.5.2 Travel Cards

The Customer utilizes an 11 digit "toll-free" access number established by
the Company to access a terminal. Upon receiving a voice prompt, the
Customer uses push button dialing to enter an identification code
assigned by the Company, and the ten digit number of the called party.

3.5.3 Toll-Free Service

This service is inbound calling only where an 800, 888 or other toll-free
prefix number rings into a Customer's premise routed to a specific
telephone number or terminated over a dedicated facility.
VELOCITY, A MANAGED SERVICES COMPANY, INC. Idaho PUC Tariff No. 1
Sheet No. 19

Issued: August 24, 2020 Effective: September 24, 2020
Issued By: Gregory Kiley
Title: President
3.5.4 Company Prepaid Calling Cards

This service permits use of Prepaid Calling Cards for placing long
distance calls. Customers may purchase Company Prepaid Calling Cards
at a variety of retail outlets or through other distribution channels.
Company Prepaid Calling Cards are available at a variety of face values.
Company Prepaid Calling Card service is accessed using the Company
toll-free number printed on the card. The caller is prompted by an
automated voice response system to enter his/her Authorization Code,
and then to enter the terminating telephone number. The Company's
processor tracks the call duration on a real time basis to determine the
number of Telecom Units consumed. The total consumed Telecom Units
and applicable taxes for each call are deducted from the remaining
Telecom Unit balance on the Customer's Company Prepaid Calling Card.

All calls must be charged against Prepaid Calling Card that has a
sufficient Telecom Unit balance. A Customer's call will be interrupted
with an announcement when the balance is about to be depleted.

When the balance is depleted, the Customer can either call the toll-free
number on the back of the Company Prepaid Calling Card and "recharge"
the balance on the card using a nationally recognized credit card, or the
Customer can throw the card away and purchase a new one. Calls in
progress will be terminated by the Company if the balance on the
Company Prepaid Calling Card is insufficient to continue the call.

A card will expire on the date indicated on the card, or if no date is
specified, 6 months from the date of purchase, or the date of last recharge,
whichever is later. The Company will not refund unused balances.

A credit allowance for the Company Prepaid Calling Card Service is
applicable to calls that are interrupted due to poor transmission, one-way
transmission, or involuntary disconnection of a call. To receive the proper
credit, the Customer must notify the Company at the designated toll-free
customer service number printed on the Company Prepaid Calling Card
and furnish the called number, the trouble experienced (e.g. cut-off, noisy
circuit, etc.), and the approximate time that the call was placed.

When a call charged to a Company Prepaid Calling Card is interrupted
due to cut-off, one-way transmission, or poor transmission conditions, the
Customer will receive a credit equivalent of one Telecom Unit.

Credit allowances for calls pursuant to Company Prepaid Card Service do
VELOCITY, A MANAGED SERVICES COMPANY, INC. Idaho PUC Tariff No. 1
Sheet No. 20

Issued: August 24, 2020 Effective: September 24, 2020
Issued By: Gregory Kiley
Title: President
not apply for interruptions not reported promptly to the Company or
interruptions that are due to the failure of power, equipment or systems
not provided by the Company.

Credit for failure of service shall be allowed only when such failure is
caused by or occurs due to causes within the control of the Company.

The Company will block all calls beginning with the NPA "900" and NXX
"976" calls, therefore such calls can not be completed.

3.5.5 Directory Assistance.

Access to long distance directory assistance is obtained by dialing 1 + 555-
1212 for listings within the originating area code and 1 + (area code) + 555-
1212 for other listings. When more than one number is requested in a
single call, a charge will apply for each number requested. A charge will
be applicable for each number requested, whether or not the number is
listed or published.

3.5.6 Specialized Pricing Arrangements.

Customized service packages and competitive pricing packages at
negotiated rates may be furnished on a case-by-case basis in response to
requests by Customers to the Company for proposals or for competitive
bids. Service offered under this tariff provision will be provided to
Customers pursuant to contract. Unless otherwise specified, the
regulations for such arrangements are in addition to the applicable
regulations and prices in other sections of the tariff. Specialized rates or
charges will be made available to similarly situated Customers on a non-
discriminatory basis. All such arrangements will be filed as required by
Commission rules and regulations.
VELOCITY, A MANAGED SERVICES COMPANY, INC. Idaho PUC Tariff No. 1
Sheet No. 21

Issued: August 24, 2020 Effective: September 24, 2020
Issued By: Gregory Kiley
Title: President

3.5.7 Emergency Call Handling Procedures

Emergency "911" calls are not routed to company, but are completed
through the local network at no charge.

3.5.8 Promotional Offerings

The Company may, from time to time, make promotional offerings to
enhance the marketing of its services. These offerings may be limited to
certain dates, times and locations. The Company will notify the
Commission of such offerings as required by Commission rules and
regulations.
VELOCITY, A MANAGED SERVICES COMPANY, INC. Idaho PUC Tariff No. 1
Sheet No. 22

Issued: August 24, 2020 Effective: September 24, 2020
Issued By: Gregory Kiley
Title: President
SECTION 4 - RATES
4.1 1+ & 101XXXX Dialing

Qwest LATA 652 / South Idaho
Da Evenin Ni hts/Weekend
First
Minute
Add'l
Minute
First
Minute
Add'l
Minute
First
Minute
Add'l
Minute
Residence 0.375 0.375 0.200 0.200 0.200 0.200
Business 0.320 0.320 0.320 0.320 0.320 0.320

Qwest LATA 676 / North Idaho
Da Evenin Ni hts/Weekend
First
Minute
Add'l
Minute
First
Minute
Add'l
Minute
First
Minute
Add'l
Minute
Residence 0.150 0.150 0.150 0.150 0.150 0.150
Business 0.150 0.150 0.150 0.150 0.150 0.150

Verizon Northwest
Peak Off-Peak
First
Minute
Add'l
Minute
First
Minute
Add'l
Minute

Residence 0.320 0.320 0.210 0.210
Business 0.320 0.320 0.210 0.210

Billed in one minute increments

VELOCITY, A MANAGED SERVICES COMPANY, INC. Idaho PUC Tariff No. 1
Sheet No. 23

Issued: August 24, 2020 Effective: September 24, 2020
Issued By: Gregory Kiley
Title: President
4.2 Travel Cards

Peak Off-Peak
Each Minute Each Minute
Qwest LATA 652 / South Idaho $0.320 $0.32
Qwest LATA 676 / North Idaho $0.32 $0.32
Verizon Northwest $0.320 $0.21

A $.25 per call service charge applies.
Billed in one minute increments

4.3 Toll Free Service

$00.32 per minute

Billed in one minute increments

VELOCITY, A MANAGED SERVICES COMPANY, INC. Idaho PUC Tariff No. 1
Sheet No. 24

Issued: August 24, 2020 Effective: September 24, 2020
Issued By: Gregory Kiley
Title: President
4.4 Prepaid Calling Cards

Program
A $.015 Per Telecom Unit
B $.019 Per Telecom Unit
C $.025 Per Telecom Unit
D $.029 Per Telecom Unit
E $.032 Per Telecom Unit
F $.035 Per Telecom Unit
G $.039 Per Telecom Unit
H $.049 Per Telecom Unit
I $.05 Per Telecom Unit
J $.059 Per Telecom Unit
K $.06 Per Telecom Unit
L $.08 Per Telecom Unit
M $.09 Per Telecom Unit
N $.10 Per Telecom Unit
O $.11 Per Telecom Unit
P $.12 Per Telecom Unit
Q $.13 Per Telecom Unit
R $.14 Per Telecom Unit
S $.15 Per Telecom Unit
T $.19 Per Telecom Unit
U $.20 Per Telecom Unit
V $.25 Per Telecom Unit
W $.29 Per Telecom Unit
X $.30 Per Telecom Unit
Y $.33 Per Telecom Unit
Z $.35 Per Telecom Unit
AA $.39 Per Telecom Unit
BB $.40 Per Telecom Unit
CC $.50 Per Telecom Unit
DD $.005 Per Telecom Unit
EE $.01 Per Telecom Unit
FF $.07 Per Telecom Unit
A $.99 per call service charge applies.
A one-time maintenance fee of $1.00 applies after the 1st call.
VELOCITY, A MANAGED SERVICES COMPANY, INC. Idaho PUC Tariff No. 1
Sheet No. 25

Issued: August 24, 2020 Effective: September 24, 2020
Issued By: Gregory Kiley
Title: President
4.5 Directory Assistance

Per Call
Qwest LATA 652 / South Idaho $1.25
Qwest LATA 676 / North Idaho $1.25
Verizon Northwest $0.30

4.6 Station Charges

The following charges are in addition to the MTS rates stated previously in this
section.

Qwest LATA 652 / South Idaho

Char e per Call
Callin Card $4.99
Operator Assisted Statio -to-Station $5.50
Perso -to-Person $9.99
Operator Verification $1.50
Interrupt Service $3.00

Qwest LATA 676 / North Idaho

Char e per Call
Customer-Dialed Callin Card $0.60
Operator Assisted Statio -to-Station $1.30
Perso -to-Person $3.50
Operator Verification $1.50
Interrupt Service $3.00

Verizon Northwest

Char e per Call
Callin Card $0.60
Operator Assisted Statio -to-Station $1.25
Perso -to-Person $3.00
Operator Verification $1.50
Interrupt Service $3.00
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 1

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528

RULES, REGULATIONS, AND
SCHEDULE OF RATES AND CHARGES
APPLICABLE TO END USERS

LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES

FURNISHED BY
VELOCITY, A MANAGED SERVICES COMPANY, INC.
7130 Spring Meadows Drive West
Holland, Ohio 43528
[phone]/Customer Service
Chip Werner, Vice President-Operations
WITHIN THE STATE OF IDAHO
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 2

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
TABLE OF CONTENTS
Description
TABLE OF CONTENTS...............................................2
CHECK SHEET.....................................................3
EXPLANATION OF SYMBOLS..........................................4
APPLICATION OF TARIFF...........................................5
SECTION 1.0 - DEFINITIONS.......................................6
SECTION 2.0 - RULES AND REGULATIONS............................10
SECTION 3.0 – SERVICE AREAS....................................39
RATE CLASSES.........................................39
1....................................................39
1A...................................................39
2....................................................39
RATE CLASSES.........................................39
1....................................................39
2....................................................39
RATE CLASSES.........................................39
A - I................................................39
J....................................................39
K....................................................39
L....................................................39
M....................................................39
N....................................................39
O....................................................39
P....................................................39
Q....................................................39
R....................................................39
SECTION 4.0 – SERVICE CHARGES AND SURCHARGES...................40
SECTION 5.0 – NETWORK SERVICES DESCRIPTIONS....................43
SECTION 6.0 – RESERVED FOR FUTURE USE..........................55
SECTION 7.0 – LOCAL RESALE SERVICES PRICE LIST.................56
SECTION 8.0 – DIRECTORY ASSISTANCE AND LISTING SERVICES........72
SECTION 9.0 - ADVANCED SERVICES................................74
SECTION 10.0 - RESERVED FOR FUTURE USE.........................85
SECTION 11.0 - MISCELLANEOUS SERVICES..........................86
SECTION 12.0 – EXCHANGE AREAS..................................89
SECTION 13.0 – PROMOTIONAL OFFERINGS / CONTRACT & ICB..........90

VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 3

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
CHECK SHEET
The Title Page and pages listed below are inclusive and effective as of the date shown. Original and revised
pages as named below contain all changes from the original tariff that are in effect on the date shown on
each page.

Page Number Revision
1 Original
2 Original
3 Original
4 Original
5 Original
6 Original
7 Original
8 Original
9 Original
10 Original
11 Original
12 Original
13 Original
14 Original
15 Original
16 Original
17 Original
18 Original
19 Original
20 Original
21 Original
22 Original
23 Original
24 Original
25 Original
26 Original
27 Original
28 Original
29 Original
30 Original
31 Original
32 Original

Page Number Revision
33 Original
34 Original
35 Original
36 Original
37 Original
38 Original
39 Original
40 Original
41 Original
42 Original
43 Original
44 Original
45 Original
46 Original
47 Original
48 Original
49 Original
50 Original
51 Original
52 Original
53 Original
54 Original
55 Original
56 Original
57 Original
58 Original
59 Original
60 Original
61 Original
62 Original
63 Original
64 Original

Page Number Revision
65 Original
66 Original
67 Original
68 Original
69 Original
70 Original
71 Original
72 Original
73 Original
74 Original
75 Original
76 Original
77 Original
78 Original
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81 Original
82 Original
83 Original
84 Original
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86 Original
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VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 4

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
EXPLANATION OF SYMBOLS
The following symbols shall be used in this tariff for the purpose indicated below:
(C) To signify changed regulation.
(D) To signify discontinued rate and regulation.
(I) To signify increased rate.
(M) To signify a move in the location of text.
(N) To signify new rate or regulation.
(R) To signify reduced rate.
(S) To signify reissued matter.

(T) To signify a change in text but no change in rate or regulation.
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 5

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
APPLICATION OF TARIFF
This tariff sets forth the service offerings, rates, terms and conditions applicable to the local exchange
telecommunications services provided by Velocity, A Managed Services Company, Inc., to customers
within the state of Idaho.
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 6

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 1.0 - DEFINITIONS
For the purpose of this tariff, the following definitions will apply:

Access Line - An arrangement which connects the Customer's location to a carrier’s switching center or
point of presence.

Account Codes - Optional, Customer-defined digits that allow the Customer to identify the individual user,
department or client associated with a call. Account Codes appear on the Customer bill.

Advance Payment - Part or all of a payment required before the start of service.

Authorized User - A person, firm, corporation, or any other entity authorized by the Customer to
communicate utilizing the Company's service.

Business - A class of service provided to individuals engaged in business, firms, partnerships, corporations,
agencies, shops, works, tenants of office buildings, and individuals practicing a profession or operating a
business who have no offices other than their residences and where the use of the service is primarily or
substantially of a business, professional or occupational nature.

Commission - Idaho Public Utilities Commission.

Company or Carrier - Velocity, A Managed Services Company, Inc., unless otherwise clearly indicated by
the context.

Customer - The person, firm, corporation or other entity which orders, cancels, amends or uses service and
is responsible for payment of charges and compliance with the Company's tariff.

Deposit - Refers to a cash or equivalent of cash security held as a guarantee for payment of the charges.
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 7

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 1.0 - DEFINITIONS (CONTINUED)

DID Trunk - A form of local switched access that provides the ability for an outside party to call an internal
extension directly without the intervention of the Company operator.

Dial Pulse (or "DP") - The pulse type employed by rotary dial station sets.

Dual Tone Multi-Frequency (or "DTMF") - The pulse type employed by tone dial station sets.

End User - Any person, firm, corporation, partnership or other entity which uses the services of the
Company under the provisions and regulations of this tariff. The End User is responsible for payment
unless the charges for the services utilized are accepted and paid for by another Customer.

End Office - With respect to each NPA-NXX code prefix assigned to the Company, the location of the
Company's "end office" for purposes of this tariff shall be the point of interconnection associated with that
NPA-NXX code in the Local Exchange Routing Guide ("LERG"), issued by Bellcore.

Hearing Impaired - Those persons with communication impairments, including those hearing impaired,
deaf, deaf/blind, and speech impaired persons who have an impairment that prevents them from
communicating over the telephone without the aid of a telecommunications device for the deaf.

Hunting - Routes a call to an idle station line in a prearranged group when the called station line is busy.

In-Only - A service attribute that restricts outward dial access and routes incoming calls to a designated
answer point.

IXC or Interexchange Carrier - A long distance telecommunications services provider.
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 8

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 1.0 - DEFINITIONS (CONTINUED)

LATA - A Local Access and Transport Area established pursuant to the Modification of Final Judgement
entered by the United States District Court for the District of Columbia in Civil Action No. 82-0192; or any
other geographic area designated as a LATA in the National Exchange Carrier Association, Inc. Tariff F.C.C.
No. 4.

LEC - Local Exchange Company

Minimum Point of Presence ("MPOP") - The main telephone closet in the Customer's building.

Monthly Recurring Charges - The monthly charges to the Customer for services, facilities and equipment,
which continue for the agreed upon duration of the service.

Multi-Frequency or ("MF") - An inter-machine pulse type used for signaling between telephone switches,
or between telephone switches and PBX/key systems.

Non-Recurring Charge ("NRC") - The initial charge, usually assessed on a one-time basis, to initiate and
establish service.

Other Telephone Company - An Exchange Telephone Company, other than the Company.

PBX - Private Branch Exchange

Premises - A building or buildings on contiguous property.

Recurring Charges - The monthly charges to the Customer for services, facilities and equipment which
continue for the agreed upon duration of the service.

Residence or Residential - A class of service furnished to a Customer at a place of dwelling where the
actual or obvious use is for domestic purposes.
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 9

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 1.0 - DEFINITIONS (CONTINUED)

Service Commencement Date - The first day following the date on which the Company notifies the
Customer that the requested service is available for use, unless extended by the Customer's refusal to accept
service which does not conform to standards set forth in the Service Order and this tariff, in which case the
Service Commencement Date is the date of the Customer's acceptance. The Company and Customer may
mutually agree on a substitute Service Commencement Date.

Service Order - The written request for services executed by the Customer and the Company in the format
devised by the Company. The signing of an Order by the Customer and acceptance by the Company
initiates the respective obligations of the parties as set forth therein and pursuant to this tariff, but the
duration of the service is calculated from the Service Commencement Date.

Telecommunications Company or Provider - Used throughout this tariff to mean Velocity, A Managed
Services Company, Inc. unless clearly indicated otherwise by the text.

TBD – To Be Determined.

Two Way - A service attribute that includes outward dial capabilities for outbound calls and can also be
used to carry inbound calls to a central point for further processing.

Usage Based Charges - Charges for minutes or messages traversing over local exchange facilities.

User or End User - A Customer, Joint User, or any other person authorized by a Customer to use service
provider under this tariff.
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 10

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 2.0 - RULES AND REGULATIONS
2.1 Undertaking of the Company

2.1.1 Scope

The Company undertakes to furnish communications service pursuant to the terms of this
tariff in connection with one-way and/or two-way information transmission originating
from points within the State of Idaho, and terminating within a local calling area as defined
herein.

The Company is responsible under this tariff only for the services and facilities provided
hereunder, and it assumes no responsibility for any service provided by any other entity
that purchases access to the Company network in order to originate or terminate its own
services, or to communicate with its own Customers.

2.1.2 Shortage of Equipment or Facilities

(A) The Company reserves the right to limit or to allocate the use of existing facilities,
or of additional facilities offered by the Company, when necessary because of lack
of facilities, or due to some other cause beyond the Company's control.

(B) The furnishing of service under this tariff is subject to the availability on a
continuing basis of all the necessary facilities and is limited to the capacity of the
Company's facilities as well as facilities the Company may obtain from other
carriers to furnish service from time to time as required at the sole discretion of the
Company.
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 11

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 2.0 - RULES AND REGULATIONS (CONT'D)

2.1 Undertaking of the Company, (Cont'd.)

2.1.3 Terms and Conditions

(A) Service is provided on the basis of a minimum period of at least one month, 24
hours per day. For the purpose of computing charges in this tariff, a month is
considered to have thirty (30) days.

(B) Customers may be required to enter into written service orders which shall contain
or reference a specific description of the service ordered, the rates to be charged,
the duration of the services, and the terms and conditions in this tariff. Customers
will also be required to execute any other documents as may be reasonably
requested by the Company.

(C) Except as otherwise stated in the tariff, at the expiration of the initial term specified
in each Service Order, or in any extension thereof, service shall continue on a
month to month basis at the then current rates unless terminated by either party
upon proper notice. Any termination shall not relieve the Customer of its
obligation to pay any charges incurred under the service order and this tariff prior
to termination. The rights and obligations which by their nature extend beyond
the termination of the term of the service order shall survive such termination.

(D) Service may be terminated upon written notice to the Customer if:

(1) the Customer is using the service in violation of this tariff; or

(2) the Customer is using the service in violation of the law.

(E) This tariff shall be interpreted and governed by the laws of the State of Idaho
without regard for its choice of laws provision.
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 12

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 2.0 - RULES AND REGULATIONS (CONT'D)

2.1 Undertaking of the Company, (Cont'd.)

2.1.3 Terms and Conditions, (cont'd.)

(F) Any Other Telephone Company may not interfere with the right of any person or
entity to obtain service directly from the Company. No person or entity shall be
required to make any payment, incur any penalty, monetary or otherwise, or
purchase any services in order to have the right to obtain service directly from the
Company.

(G) Reserved for future use.

(H) The Company hereby reserves its rights to establish service packages specific to a
particular Customer. These contracts may or may not be associated with volume
and/or term discounts.
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 13

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 2.0 - RULES AND REGULATIONS (CONT'D)

2.1 Undertaking of the Company, (Cont'd.)

2.1.4 Limitations on Liability

(A) The liability of the Company for damages arising out of the furnishing of its
Service, including but not limited to mistakes, omissions, interruption, delay, or
errors, or other defects, representations, or use of these services or damages
arising out of the failure to furnish the service, whether caused by acts or
omission, shall be limited to the extension of allowances for interruption as set
forth in 2.7. The extension of such allowances for interruption shall be the sole
remedy of the Customer and the sole liability of the Company. The Company
will not be liable for any direct, indirect, incidental, special, consequential, lost
profits, exemplary or punitive damages to Customer as a result of any Company
service, equipment or facilities, or the acts or omissions or negligence of the
Company's employees or agents.

(B) The Company's liability for willful misconduct, if established as a result of
judicial or administrative proceedings, is not limited by this tariff. The
Company's liability, if any, with regard to delayed installation of Company
facilities or commencement of service, shall not exceed $1,000. With respect to
any other claim or suit, by a Customer or by any others, for damage associated
with the ordering (including the reservation of any specific number for use with
a service), installation (including delays thereof), provision, termination,
maintenance, repair, interruption of restoration of any service or facilities offered
under this tariff, and subject to the provisions of Section 2.7, the Company's
liability, if any, shall be limited as provided herein.

(C) The Company shall not be liable for any delay or failure of performance or
equipment due to causes beyond its control, including but not limited to: acts of
God, fire, flood, explosion or other catastrophes; and law, order, regulation,
direction, action or request of the United States government or of any other
government, including state and local governments having or claiming
jurisdiction over the Company, or of any department, agency, commission,
bureau, corporation or other instrumentality of any one or more of these federal,
state, or local governments, or of any military authority; preemption of existing
service in compliance with national emergencies; insurrections; riots; wars;
unavailability of rights-of-way or materials, or strikes, lockouts, work stoppages,
or other labor difficulties.
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 14

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 2.0 - RULES AND REGULATIONS (CONT'D)

2.1 Undertaking of the Company, (Cont'd.)

2.1.4 Limitations on Liability (Cont'd.)

(D) The Company shall not be liable for (a) any act or omission of any entity
furnishing the Company or the Company's Customers facilities or equipment
used for or with the services the Company offers; or (b) for the acts or omissions
of common carriers or warehousemen. Except in 31.41.01 Rule 501, 502, and 503
of the IDAPA.

(E) The Company shall not be liable for any damages or losses due to the fault of
negligence of the Customer or due to the failure or malfunction of Customer-
provided equipment or facilities.

(F) The Customer shall indemnify and hold the Company harmless from any and all
loss, claims, demands, suits, or other action, or any liability whatsoever, whether
suffered, made, instituted, or asserted by any other party or person(s), and for
any loss, damage, or destruction of any property whether owned by the
Customer or others, caused or claimed to have been caused directly or indirectly
by the installation, operation; failure to operate, maintenance, removal,
condition, location, or use of installation provided by the Company. The
Company reserves the right to require each Customer to sign an agreement
acknowledging acceptance of the provisions of this section as a condition
precedent to such installations.

(G) The Company shall not be liable for any defacement of or damage to Customer
premises resulting from the furnishing of services or equipment on such
premises or the installation or removal thereof, unless such defacement or
damage is caused by gross negligence or willful misconduct of the Company's
agents or employees. No agents or employees of other participating carriers
shall be deemed to be agents or employees of the Company.

(H) Notwithstanding the Customer's obligations, the Company shall be indemnified,
defended, and held harmless by the Customer or by others authorized by it to
use the service against any claim, loss of damage arising from Customer's use of
services furnished under this tariff, including: claims for libel, slander, invasion
of privacy or infringement of copyright arising from the material, data,
information, or other content transmitted via the Company's service; and patent
infringement claims arising from combining or connecting the service offered by
the Company with apparatus and systems of the Customer or others. All other
claims arising out of any act or omission of the Customer or others, in connection
with any service provided by the Company pursuant to this tariff.
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 15

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 2.0 - RULES AND REGULATIONS (CONT'D)

2.1 Undertaking of the Company, (Cont'd.)

2.1.4 Limitations on Liability (Cont'd.)

(I) The entire liability of the Company for any claim, loss, damage or expense from
any cause whatsoever shall in no event exceed sums actually paid to the
Company by Customer for the specific services giving rise to the claim, and no
such action or preceding against the Company shall be commenced more than
one year after the service is rendered.

(J) The Company makes no warranties or representations, express or implied,
including warranties of merchantability or fitness for a particular use, except
those expressly set forth herein.

(K) The Company shall not be liable for any act or omission of any other company or
companies furnishing a portion of the service, or for damages associated with
service, channels, or equipment which it does not furnish, or for damages which
result from the operation of Customer-provided systems, equipment, facilities or
services which are interconnected with Company services. Except in 31.41.01
Rule 501, 502, and 503 of the IDAPA.

(L) The Company does not guarantee nor make any warranty with respect to service
installations at locations at which there is present an atmosphere that is
explosive, prone to fire, dangerous or otherwise unsuitable for such installations.
The Customer shall indemnify and hold the Company harmless from any and
all loss, claims, demands, suits or other action, or any liability whatsoever,
whether suffered, made, instituted or asserted by the Customer or by any other
party, for any personal injury to, or death of, any person or persons, or for any
loss, damage or destruction of any property, whether owned by the Customer or
others, caused or claimed to have been caused, directly or indirectly, by the
installation, operation, failure to operate, maintenance, removal, presence,
condition, locations or use of service furnished by the Company at such
locations.
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 16

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 2.0 - RULES AND REGULATIONS (CONT'D)

2.1 Undertaking of the Company, (Cont'd.)

2.1.4 Limitations on Liability (Cont'd.)

(M) With respect to Emergency Number 911 Service:
(a) This service is offered solely as an aid in handing assistance calls in
connection with fire, police and other emergencies. The Company is not
responsible for any losses, claims, demands, suits or any liability whatsoever,
whether suffered, made, instituted or asserted by the Customer or by any
other party or person for any personal injury to or death of any person or
persons, and for any loss, damage or destruction of any property, whether
owned by the Customer or others, caused or claimed to have been caused by:
(1) mistakes, omissions, interruptions, delays, errors or other defects in the
provision of this service, or (2) installation, operation, failure to operate,
maintenance, removal, presence, condition, location or use of any equipment
and facilities furnishing this service.

(b) The Company is not responsible for any infringement or invasion of the right
of privacy of any person or persons, caused or claimed to have been caused,
directly or indirectly, by the installation, operation, failure to operate,
maintenance, removal, presence, condition, occasion or use of emergency 911
service features and the equipment associated therewith, or by any services
furnished by the Company including, but not limited to, the identification of
the telephone number, address or name associated with the telephone used
by the party or parties accessing emergency 911 service, and which arise out
of the negligence or other wrongful act of the Company, the Customer, its
users, agencies or municipalities, or the employees or agents of any one of
them.

(N) The Company's liability arising from errors or omissions in Directory Listings,
other than charged listing, shall be limited to the amount of actual impairment of
the Customer's service and in no event shall exceed one-half the amount of the
fixed monthly charges applicable to exchange service affected during the period
covered by the directory in which the error or omission occurs. In cases of
charged Directory Listings, the liability of the Company shall be limited to an
amount not exceeding the amount of charges for the charged listings involved
during the period covered by the directory in which the error or omission occurs.
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 17

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 2.0 - RULES AND REGULATIONS (CONT'D)

2.1 Undertaking of the Company, (Cont'd.)

2.1.4 Limitations on Liability (Cont'd.)

(O) When a Customer with a non-published telephone number, as defined herein,
places a call to the Emergency 911 Service, the Company will release the name
and address of the calling party, where such information can be determined, to
the appropriate local governmental authority responsible for the Emergency 911
Service, upon request of such governmental authority. By subscribing to service
under this tariff Customer acknowledges and agrees with the release of
information as described above.

(P) The included tariff language does not constitute a determination by the
Commission that a limitation of liability imposed by the Company should be
upheld in a court of law. Acceptance for filing by the Commission recognizes
that it is a court’s responsibility to adjudicate negligence and consequential
damage claims. It is also the court’s responsibility to determine the validity of
the exculpatory clause.

2.1.5 Notification of Service-Affecting Activities

The Company will provide the Customer reasonable notification of service-affecting
activities that may occur in normal operation of its business. Such activities may include,
but are not limited to, equipment or facilities additions, removals or rearrangements and
routine preventative maintenance. Generally, such activities are not specific to an
individual Customer but affect many Customers' services. No specific advance notification
period is applicable to all service activities. The Company will work cooperatively with the
Customer to determine the reasonable notification requirements. With some emergency or
unplanned service-affecting conditions, such as an outage resulting from cable damage,
notification to the Customer may not be possible.
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 18

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 2.0 - RULES AND REGULATIONS (CONT'D)

2.1 Undertaking of the Company, (Cont'd.)

2.1.6 Provision of Equipment and Facilities

(A) The Company shall use reasonable efforts to maintain only the facilities and
equipment that it furnishes to the Customer. The Customer may not nor may the
Customer permit others to rearrange, disconnect, remove, attempt to repair, or
otherwise interfere with any of the facilities or equipment installed by the
Company, except upon the written consent of the Company.

(B) The Company may substitute, change or rearrange any equipment or facility at
any time and from time to time, but shall not thereby alter the technical parameters
of the service provided by the Customer.

(C) Equipment the Company provides or installs at the Customer Premises for use in
connection with the services the Company offers shall not be used for any purpose
other than that for which the equipment is provided.

(D) Except as otherwise indicated, Customer provided station equipment at the
Customer's premises for use in connection with the service shall be so constructed,
maintained and operated as to work satisfactorily with the facilities of the
Company.

(E) The Company shall not be responsible for the installation, operation, or
maintenance of any Customer provided communications equipment. Where such
equipment is connected to the facilities furnished pursuant to this tariff, the
responsibility of the Company shall be limited to the furnishing of facilities offered
under this tariff and to the maintenance and operation of such facilities. Subject to
this responsibility, the Company shall not be responsible for:

(1) the through transmission of signals by Customer provided equipment or
for the quality of, or defects in, such transmission; or

(2) the reception of signals by Customer-provided equipment; or

(3) network control signaling where such signaling is performed by
Customer-provided network control signaling equipment.
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 19

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 2.0 - RULES AND REGULATIONS (CONT'D)

2.1 Undertaking of the Company, (Cont'd.)

2.1.7 Non-Routine Installation

At the Customer's request, installation and/or maintenance may be performed outside the
Company's regular business hours or in hazardous locations. In such cases, charges based
on cost of the actual labor, material, or other costs incurred by or charged to the Company
will apply. If installation is started during regular business hours but, at the Customer's
request, extends beyond regular business hours into time periods including, but not limited
to, weekends, holidays, and/or night hours, additional charges may apply.

2.1.8 Special Construction

Subject to the agreement of the Company and to all of the regulations contained in this
tariff, special construction or facilities may be undertaken on a reasonable efforts basis at
the request of the Customer. Special construction is construction undertaken:

(A) where facilities are not presently available, and there is no other requirement for
the facilities so constructed;

(B) of a type other than that which the Company would normally utilize in the
furnishing of its services;

(C) over a route other than that which the Company would normally utilize in the
furnishing of its services;

(D) in a quantity greater than that which the company would normally construct;

(E) on an expedited basis;

(F) on a temporary basis until permanent facilities are available;

(G) involving abnormal costs; or

(H) in advance of its normal construction.
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 20

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 2.0 - RULES AND REGULATIONS (CONT'D)

2.1 Undertaking of the Company, (Cont'd.)

2.1.9 Ownership of Facilities

Title to all facilities provided in accordance with this tariff remains in the Company, its
partners, agents, contractors or suppliers.

2.2 Prohibited Uses

2.2.1 The services the Company offers shall not be used for any unlawful purpose or for any use
as to which the Customer has not obtained all required governmental approvals,
authorizations, licenses, consents and permits.

2.2.2 The Company may require applicants for service who intend to use the Company's
offerings for resale and/or for shared use to file a letter with the Company confirming that
their use of the Company's offerings complies with relevant laws and the Idaho
Commission's regulations, policies, orders, and decisions.

2.2.3 The Company may block any signals being transmitted over its Network by Customers
which cause interference to the Company or other users. Customer shall be relieved of all
obligations to make payments for charges relating to any blocked Service and shall
indemnify the Company for any claim, judgment or liability resulting from such blockage.

2.2.4 A Customer, joint user, or authorized user may not assign, or transfer in any manner, the
service or any rights associated with the service without the written consent of the
Company. The Company will permit a Customer to transfer its existing service to another
entity if the existing Customer has paid all charges owed to the Company for regulated
communications services. Such a transfer will be treated as a disconnection of existing
service and installation of new service, and non-recurring installation charges as stated in
this tariff will apply.
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 21

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 2.0 - RULES AND REGULATIONS (CONT'D)

2.3 Obligations of the Customer

2.3.1 General

The Customer shall be responsible for:

(A) the payment of all applicable charges pursuant to this tariff;

(B) damage to or loss of the Company's facilities or equipment caused by the acts or
omissions of the Customer; or the noncompliance by the Customer, with these
regulations; or by fire or theft or other casualty on the Customer Premises, unless
caused by the negligence or willful misconduct of the employees or agents of the
Company;

(C) providing at no charge, as specified from time to time by the Company, any
needed equipment, space and power to operate Company facilities and equipment
installed on the premises of the Customer, and the level of heating and air
conditioning necessary to maintain the proper operating environment on such
premises;

(D) obtaining, maintaining, and otherwise having full responsibility for all rights-of-
way and conduit necessary for installation of fiber optic cable and associated
equipment used to provide Communications Services to the Customer from the
cable building entrance or property line to the location of the equipment space
described in Section 2.3.1(C). Any and all costs associated with the obtaining and
maintaining the rights-of-way described herein, including the costs of altering the
structure to permit installation of the Company provided facilities, shall be borne
entirely by, or may be charged by the Company, to the Customer. The Company
may require the Customer to demonstrate its compliance with this section prior to
accepting an order for service.
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 22

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 2.0 - RULES AND REGULATIONS (CONT'D)

2.3 Obligations of the Customer

2.3.1 General (cont'd.)

(E) providing a safe place to work and complying with all laws and regulations
regarding the working conditions on the premises at which Company employees
and agents shall be installing or maintaining the Company's facilities and
equipment. The Customer may be required to install and maintain Company
facilities and equipment within a hazardous area if, in the Company's opinion,
injury or damage to the Company employees or property might result from
installation or maintenance by the Company. The Customer shall be responsible
for identifying, monitoring, removing and disposing of any hazardous material
(e.g., friable asbestos) prior to any construction or installation work;

(F) complying with all laws and regulations applicable to, and obtaining all consents,
approvals, licenses and permits as may be required with respect to, the location of
Company facilities and equipment in an Customer premises or the rights-of-way
for which Customer is responsible under Section 2.3.1(D); and granting or
obtaining permission for Company agents or employees to enter the premises of
the Customer at any time for the purpose of installing, inspecting, maintaining,
repairing, or upon termination of service as stated herein, removing the facilities or
equipment of the Company;

(G) not creating or allowing to be placed any liens or other encumbrances on the
Company's equipment or facilities; and

(H) making Company facilities and equipment available periodically for maintenance
purposes at a time agreeable to both the Company and the Customer. No
allowance will be made for the period during which service is interrupted for such
purposes.
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 23

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 2.0 - RULES AND REGULATIONS (CONT'D)

2.3 Obligations of the Customer (Cont'd.)

2.3.2 Liability of the Customer

(A) The Customer will be liable for damages to the facilities of the Company and for all
incidental and consequential damages caused by the negligent or intentional acts
or omissions of the Customer, its officers, employees, agents, invites, or contractors
where such acts or omissions are not the direct result of the Company's negligence
or intentional misconduct.

(B) To the extent caused by any negligent or intentional act of the Customer as
described in (A), preceding, the Customer shall indemnify, defend and hold
harmless the Company from and against all claims, actions, damages, liabilities,
costs and expenses, including reasonable attorneys' fees, for (1) any loss,
destruction or damage to property of any third party, and (2) any liability incurred
by the Company to any third party pursuant to this or any other tariff of the
Company, or otherwise, for any interruption of, interference to, or other defect in
any service provided by the Company to such third party.

(C) The Customer shall not assert any claim against any other Customer or user of the
Company's services for damages resulting in whole or in party from or arising in
connection with the furnishing of service under this tariff including but not limited
to mistakes, omissions, interruptions, delays, errors or other defects or
misrepresentations, whether or not such other Customer or user contributed in any
way to the occurrence of the damages, unless such damages were caused solely by
the negligent to intentional act or omission of the other Customer or user and not
by any act or omission of the Company. Nothing in this tariff is intended either to
limit or to expand Customer's right to assert any claims against third parties for
damages of any nature other than those described in the preceding sentence.
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 24

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 2.0 - RULES AND REGULATIONS (CONT'D)

2.4 Customer Equipment and Channels

2.4.1 General

A user may transmit or receive information or signals via the facilities of the Company.
The Company's services are designated primarily for the transmission of voice-grade
telephonic signals, except as otherwise stated in this tariff. A user may transmit any form
of signal that is compatible with the Company's equipment, but the Company does not
guarantee that its services will be suitable for purposes other than voice-grade telephonic
communication except as specifically stated in this tariff.

2.4.2 Station Equipment

(A) Terminal equipment of the user's premises and the electric power consumed by
such equipment shall be provided by and maintained at the expense of the user.
The user is responsible for the provision of wiring or cable to connect its terminal
equipment to the Company MPOP.

(B) The Customer is responsible for ensuring that Customer-provided equipment
connected to Company equipment and facilities is compatible with such
equipment and facilities. The magnitude and character of the voltages and
currents impressed on Company-provided equipment and wiring by connection,
operation, or maintenance of such equipment and wiring shall be such as not to
cause damage to the Company-provided equipment and wiring or injury to the
Company's employees or to other persons. Any additional protective equipment
required to prevent such damage or injury shall be provided by the Company at
the Customer's expense, subject to prior Customer approval of the equipment
expense.
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 25

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 2.0 - RULES AND REGULATIONS (CONT'D)

2.4 Customer Equipment and Channels (Cont'd.)

2.4.3 Interconnection of Facilities

(A) Local Traffic Exchange provides the ability for another local exchange provider to
terminate local traffic on the Company's network. In order to qualify for Local Traffic
Exchange the call must: (a) be originated by an end user of a company that is authorized by
the Commission to provide local exchange service; (b) originate and terminate within a
local calling area of the Company.

(B) Any special interface equipment necessary to achieve compatibility between the facilities
and equipment of the Company used for furnishing Communications Services and the
channels, facilities, or equipment of others shall be provided at the Customer's expense.

(C) Communications Services may be connected to the services or facilities of other
communications carriers only when authorized by, and in accordance with, the terms and
conditions of the tariffs of the other communications carriers which are applicable to such
connections.

(D) Facilities furnished under this tariff may be connected to Customer provided terminal
equipment in accordance with the provisions of this tariff. All such terminal equipment
shall be registered by the Federal Communications Commission pursuant to Part 68 of Title
47, Code of Federal Regulations; and all user-provided wiring shall be installed and
maintained in compliance with those regulations.
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 26

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 2.0 - RULES AND REGULATIONS (CONT'D)

2.4 Customer Equipment and Channels (Cont'd.)

2.4.4 Inspections

(A) Upon suitable notification to the Customer, and at a reasonable time, the Company
may make such tests and inspections as may be necessary to determine that the
Customer is complying with the requirements set forth in Section 2.4.2(B) for the
installation, operation, and maintenance of Customer-provided facilities,
equipment, and wiring in the connection of Customer-provided facilities and
equipment to Company-owned facilities and equipment.

(B) If the protective requirements for Customer-provided equipment are not being
complied with, the Company may take such action as it deems necessary to protect
its facilities, equipment, and personnel. The Company will notify the Customer
promptly if there is any need for further corrective action. Within ten days of
receiving this notice, the Customer must take this corrective action and notify the
Company of the action taken. If the Customer fails to do this, the Company may
take whatever additional action is deemed necessary, including the suspension of
service, to protect its facilities, equipment and personnel from harm.

(C) If harm to the Company's network, personnel or services is imminent, the
Company reserves the right to shut down Customer's service immediately, with no
prior notice required.
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 27

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 2.0 - RULES AND REGULATIONS (CONT'D)

2.5 Customer Deposits and Advance Payments

2.5.1 Advance Payments

Reserved for future use.
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 28

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 2.0 - RULES AND REGULATIONS (CONT'D)

2.5 Customer Deposits and Advance Payments (Cont'd.)

2.5.2 Deposits

Reserved for future use.
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 29

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 2.0 - RULES AND REGULATIONS (CONT'D)

2.6 Payment Arrangements

2.6.1 Payment for Services

The Customer is responsible for the payment of all charges for facilities and services
furnished by the Company to the Customer.

The Customer is responsible for the payment of federal excise taxes, state and local sales
and use taxes and similar taxes imposed by governmental jurisdictions, all of which shall
be separately designated on the Company's invoices. Any taxes imposed by a local
jurisdiction (e.g., county and municipal) will only be recovered from those Customers
residing in the affected jurisdictions.

2.6.2 Billing and Collection of Charges

The Customer is responsible for payment of all charges incurred by the Customer or other
users for services and facilities furnished to the Customer by the Company.

(A) Non-recurring charges are due and payable within thirty (30) days after the date
the invoice is mailed to the Customer by the Company.

(B) The Company shall present invoices for recurring charges monthly to the
Customer, in advance of the month in which service is provided, and recurring
charges shall be due and payable within thirty (30) days after the date the invoice
is mailed to the Customer by the Company. When billing is based upon Customer
usage, usage charges will be billed monthly for the preceding billing period.

(C) When service does not begin on the first day of the billing period, or end of the last
day of the billing period, the charge for the fraction of the month in which service
was furnished will be calculated on a pro rata basis. For this purpose, every month
is considered to have thirty (30) days.
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 30

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 2.0 - RULES AND REGULATIONS (CONT'D)

2.6 Payment Arrangements (Cont'd.)

2.6.2 Billing and Collection of Charges (Cont'd.)

(D) Billing of the Customer by the Company will begin on the Service Commencement
Date, which is the day on which the Company notifies the Customer that the
service or facility is available for use, except that the Service Commencement Date
may be postponed by mutual agreement of the parties, or if the service or facility
does not conform to standards set forth in this tariff or the Service Order. Billing
accrues through and includes the day that the service, circuit, arrangement or
component is discontinued.

(E) If any portion of the payment is not received by the Company within 30 days of
receipt of this bill, or if any portion of the payment is received by the Company in
funds which are not immediately available upon presentment, then a late payment
charge of 1.5% per month shall be due to the Company. A late payment charge is
not applicable to subsequent rebilling of any amount to which a late payment
charge has already been applied. Late payment charges are to be applied without
discrimination.

(F) the Customer should notify the Company of any disputed items on an invoice
within sixty (60) days of receipt of the invoice. If the Customer and the Company
are unable to resolve the dispute to their mutual satisfaction, the Customer may
file a complaint with the Commission in accordance with the Commission's rules
and procedure. The address of the Commission is as follows:

Idaho Public Utilities Commission
472 West Washington Street
Boise, Idaho 83702

The date of the dispute shall be the date the Company receives sufficient
documentation to enable it to investigate the dispute. The date of the resolution
is the date the Company completes its investigation and notifies the Customer of
the disposition of the dispute.

(G) If service is disconnected by the Company (in accordance with Section 2.6.3
following) and later re-installed, re-installation of service will be subject to all
applicable installation charges. If service is suspended by the Company (in
accordance with Section 2.6.3 following) and later restored, restoration of service
will be subject to the rates in Section 4.3.
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 31

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 2.0 - RULES AND REGULATIONS (CONT'D)

2.6 Payment Arrangements (Cont'd.)

2.6.3 Discontinuance of Service for Cause

The Company may discontinue service for the following reasons provided in this Section
2.6.3. Customers will be provided ten (10) days written notice prior to discontinuance
unless otherwise indicated. Notice will be provided via First Class U.S. Mail.

Upon the Company's discontinuance of service to the Customer under Section 2.6.3(A) or
2.6.3(B), the Company, in addition to all other remedies that may be available to the
Company at law or in equity or under any other provision of this tariff, may declare all
future monthly and other charges which would have been payable by the Customer during
the remainder of the term for which such services would have otherwise been provided to
the Customer to be immediately due and payable.

(A) Upon nonpayment of any amounts owing to the Company, the Company may
discontinue or suspend service without incurring any liability. Company will
comply with the Telephone Customer Relations Rule.

(B) Upon violation of any of the other material terms or conditions for furnishing
service the Company may, discontinue or suspend service without incurring any
liability if such violation continues during that period.

(C) Upon condemnation of any material portion of the facilities used by the Company
to provide service to a Customer or if a casualty renders all or any material portion
of such facilities inoperable beyond feasible repair, the Company, by notice to the
Customer, may discontinue or suspend service without incurring any liability.

(D) Upon the Customer's insolvency, assignment for the benefit of creditors, filing for
bankruptcy or reorganization, or failing to discharge an involuntary petition
within the time permitted by law, the Company may immediately discontinue or
suspend service without incurring any liability. Company will comply with
Federal Bankruptcy law and rules.

(E) Upon any governmental prohibition or governmental required alteration of the
services to be provided or any violation of an applicable law or regulation, the
Company may immediately discontinue service without incurring any liability.
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 32

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 2.0 – RULES AND REGULATIONS, (CONTINUED)

2.6 Payment Arrangements, (Continued)

2.6.3 Discontinuance of Service for Cause (Cont’d)

(F) Without notice in the event of fraudulent use of the Company’s network. The
Customer will be liable for all related costs. The Customer will also be responsible
for payment of any reconnection charges.

(G) Without notice in the event of Customer use of equipment or services in such a
manner as to adversely affect the Company’s service to others.

(H) Without notice in the event of tampering with the equipment or services furnished
by the Company.
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 33

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 2.0 – RULES AND REGULATIONS, (CONTINUED)

2.6 Payment Arrangements, (Continued)

2.6.4 Notice to Company for Cancellation of Service

Customers desiring to terminate service shall provide the Company thirty (30) days notice
of desire to terminate service. If special construction is involved, the required notice shall
be written.

2.6.5 Cancellation of Application for Service

(A) Where the Company permits the Customer to cancel an application for service prior
to the start of service or prior to any special construction, no charges will be imposed
except for those specified below.

(B) Where, prior to cancellation by the Customer, the Company incurs any expenses in
installing the service or in preparing to install the service that it otherwise would not
have incurred, a charge equal to the costs the Company incurred, less net salvage,
shall apply, but in no case shall this charge exceed the sum of the charge for the
minimum period of services ordered, including installation charges, and all charges
others levy against the Company that would have been chargeable to the Customer
had service begun.

(C) Where the Company incurs any expense in connection with special construction, or
where special arrangements of facilities or equipment have begun, before the
Company receives a cancellation notice, a charge equal to the costs incurred, less net
salvage, may apply. In such cases, the charge will be based on such elements as the
cost of the equipment, facilities, and material, the cost of installation, engineering,
labor, and supervision, general and administrative expense, other disbursements,
depreciation, maintenance, taxes, provision for return on investment, and any other
costs associated with the special construction or arrangements.

(D) The special charges described in 2.6.5(A) through 2.6.5(C) will be calculated and
applied on a case-by-case basis.

VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 34

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 2.0 – RULES AND REGULATIONS, (CONTINUED)

2.6 Payment Arrangements, (Continued)

2.6.6 Changes in Services Requested

If the Customer makes or requests material changes in circuit engineering, equipment
specifications, service parameters, premises locations, or otherwise materially modifies any
provision of the application for service, the Customer’s installation fee shall be adjusted
accordingly.

2.6.7 Bad Check Charge

A service charge of $20.00 will be assessed for all checks returned by a bank or other
financial institution for: Insufficient or uncollected funds, closed account, apparent
tampering, missing signature or endorsement, or any other insufficiency or discrepancy
necessitating return of the instrument at the discretion of the drawee bank or other
financial institution.

2.7 Allowances for Interruptions in Service

2.7.1 General

Credit for Interruptions: When the use of service or facilities furnished by the Company
is interrupted due to any cause other than the negligence or willful act of the Customer,
or the operation or failure of the facilities or equipment provided by the Customer,
pursuant to IDAPA 31.41.01 Rules 502 and 503 subject to interruption will be allowed for
the service and facilities rendered useless and inoperative by reason of the interruption,
whenever said interruption continues for a period of 24 hours or more from the time the
interruption is reported to or known to exist by the Company, except as otherwise
specified in the Company's tariffs. If the Customer reports a service, facility or circuit to
be inoperative but declines to release it for testing and repair, it is considered to be
impaired, but not interrupted.

For calculating credit allowances, every month is considered to have 30 days. A credit
allowance is applied pursuant to IDAPA 31.41.01 Rules 502 and 503 based on the rates
specified hereunder for Local Line or Local Trunk Service and is dependent upon the
length of the interruption. Only those facilities on the interrupted portion of the circuit
will receive a credit. Credit allowances for service outages that exceed 24 hours in
duration will be rounded up at the next whole 24 hours.

VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 35

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 2.0 – RULES AND REGULATIONS, (CONTINUED)

2.7 Allowances for Interruptions in Service, (Continued)

2.7.1 General (Continued)

(C) If the Customer reports a service, facility or circuit to be interrupted but declines to
release it for testing and repair, or refuses access to its premises for test and repair by
the Company, the service, facility or circuit is considered to be impaired but not
interrupted. No credit allowances will be made for a service, facility or circuit
considered by the Company to be impaired.

(D) The Customer shall be responsible for the payment of service charges as set forth
herein for visits by the Company’s agents or employees to the premises of the
Customer when the service difficulty or trouble report results from the use of
equipment or facilities provided by any party other than the Company, including but
not limited to the Customer.

2.7.2 Limitations of Allowances

No credit allowance will be made for any interruption in service:

(A) interruptions due to the negligence of, or noncompliance with the provisions of
this tariff by, the Customer, Authorized User, Joint-User, or other common carrier
providing service connected to the service of Company;

(B) interruptions due to the negligence of any person other than the Company
including, but not limited to, the Customer connected to the Company's facilities;

(C) interruptions due to the failure or malfunction of non-Company equipment;

(D) interruptions of service during any period in which the Company is not given full
and free access to its facilities and equipment for the purpose of investigating and
correcting interruptions;
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 36

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 2.0 – RULES AND REGULATIONS, (CONTINUED)

2.7 Allowances for Interruptions in Service, (Continued)

2.7.2 Limitations of Allowances (Cont’d)

(E) interruptions of service during a period in which the Customer continues to use
the service on an impaired basis;

(F) interruptions of service during any period when the Customer has released service
to the Company for maintenance purposes or for implementation of a Customer
order for a change in service arrangements;

(G) interruption of service due to circumstances or causes beyond the control of the
Company.

2.7.3 Use of Another Means of Communications

If the Customer elects to use another means of communications during the period of
interruption, the Customer must pay the charges for the alternative service used.

2.8 Cancellation of Service/Termination Liability

If a Customer cancels a service order or terminates services before the completion of the term for
any reason other than a service interruption (as defined in Section 2.7.1) or where the Company
breaches the terms in the service contract, Customer may be requested by the Company to pay to
Company termination liability charges, which are defined below. These charges shall become due
and owing as of the effective date of the cancellation or termination and be payable within the
period set forth in Section 2.6.2.

2.8.1 Termination Liability

Customer's termination liability for cancellation of service shall be equal to:

(A) all unpaid non-recurring charges reasonably expended by Company to establish
service to Customer, plus;

(B) any disconnection, early cancellation or termination charges reasonably incurred and
paid to third parties by Company on behalf of Customer, plus;

(C) all recurring charges specified in the applicable Service Order for the balance of the
then current term discounted at the prime rate announced in the Wall Street Journal
on the third business day following the date of cancellation;

(D) minus a reasonable allowance for costs avoided by the Company as a direct result of
Customer's cancellation.
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 37

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 2.0 – RULES AND REGULATIONS, (CONTINUED)

2.9 Transfers and Assignments

Neither the Company nor the Customer may assign or transfer its rights or duties in connection
with the services and facilities provided by the Company without the written consent of the other
party, except that the Company may assign its rights an duties to a) any subsidiary, parent
company or affiliate of the Company; b) pursuant to any sale or transfer of substantially all the
assets of the Company; or c) pursuant to any financing, merger or reorganization of the Company.

2.10 Flexible Pricing

Notice to Customers of rate changes shall be made in accordance with Idaho Code 62-606. Where
there are no regulations, notification will be made in a manner appropriate to the circumstances
involved. A Customer can request that the Company disconnect service that is provided under
the Flexible Pricing due to a price increase. The customer will be credited for the difference
between the new price and the old price retroactive to the effective date of the price increase if the
customer notifies the Company of its desire to disconnect service within 20 days of receiving
notification of the price increase.

2.11 Reserved for Future Use

VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 38

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 2.0 – RULES AND REGULATIONS, (CONTINUED)

2.12 Notices and Communications

2.12.2 The Customer shall designate on the service order an address to which the Company shall
mail or deliver all notices and other communications, except that Customer may also
designate a separate address to which the Company’s bills for service shall be mailed.

2.12.3 The Company shall designate on the service order an address to which the Customer shall
mail or deliver all notices and other communications, except that Company may designate
a separate address on each bill for service to which the Customer shall mail payment on
that bill.

2.12.4 Except as otherwise stated in this tariff, all notices or other communications required to be
given pursuant to this tariff will be in writing. Notices and other communications of
either party, and all bills mailed by the Company, shall be presumed to have been
delivered to the other party on the third business day following placement of the notice,
communication or bill with the U.S. Mail or a private delivery service, prepaid and
properly addressed, or when actually received or refused by the addressee, whichever
occurs first.

2.12.5 The Company or the Customer shall advise the other party of any changes to the
addresses designated for notices, other communications or billing, by following the
procedures for giving notice set forth herein.
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 39

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 3.0 – SERVICE AREAS
3.1 Exchange Service Areas

Local exchange services are provided, subject to availability of facilities and equipment, in areas
currently served by the following Incumbent LECs: 1) Qwest.

3.2 Rate Classes

Charges for local services provided by the Company may be based, in part, on the Rate Class
associated with the Customers End Office. The Rate Class is determined by the total access lines
and PBX trunks in the local calling area which can be reached from each End Office.

In the event that an Incumbent LEC or the Idaho Commission reclassifies an exchange from one
Rate Class to another, the reclassification will also apply to customers who purchase services under
this tariff. Local calling areas and Rate Class assignments are equivalent to those areas and classes
specified in Qwest’s Southern Idaho Basic Local Exchange Tariff and Northern Idaho Exchange and
Network Services Tariff and Verizon Northwest's IPUC NO. 8 - Local Network Access Services
Tariff.

Qwest Southern Idaho Rate Classes (LATA 652)
RATE CLASSES
1
1A
2
Qwest Northern Idaho Rate Classes (LATA 676)
RATE CLASSES
1
2
Verizon Northwest Rate Classes
RATE CLASSES
A - I
J
K
L
M
N
O
P
Q
R
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 40

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 4.0 – SERVICE CHARGES AND SURCHARGES
4.1 Service Order and Change Charges

Non-recurring charges apply to processing Service Orders for new service, for changes in service.

Business Residence
Line Connection Charge
Qwest LATA 652 / South Idaho
First Line $52.00 $30.00
Each Additional Line $52.00 $30.00
Qwest LATA 676 / North Idaho
First Line $43.00 $27.00
Each Additional Line $43.00 $27.00
Verizon Northwest
First Line $45.00 $30.00
Each Additional Line $45.00 $30.00

Line Change Charge
Qwest LATA 652 / South Idaho
First Line $13.50 $13.50
Each Additional Line $13.50 $13.50
Qwest LATA 676 / North Idaho
First Line $20.00 $20.00
Each Additional Line $20.00 $20.00
Verizon Northwest
First Line $30.00 $15.00
Each Additional Line $30.00 $15.00

Record Order Charge
Qwest LATA 652 / South Idaho $20.00 $8.00
Qwest LATA 676 / North Idaho $5.00 $5.00
Verizon Northwest $12.00 $$10.00

VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 41

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 4.0 – SERVICE CHARGES AND SURCHARGES (CONTINUED)

4.2 Maintenance Visit Charges

Maintenance Visit Charges apply when the Company dispatches personnel to a Customer’s
premises to perform work necessary for installing new service, effecting changes in service or
resolving troubles reported by the Customer when the trouble is found to be caused by the
Customer’s facilities.

Maintenance Visit Charges will be credited to the Customer’s account in the event trouble is not
found in the Company facilities, but the trouble is later determined to be in those facilities.

The time period for which the Maintenance Visit Charges is applied will commence when
Company personnel are dispatched at the Customer premises and end when work is completed.
The rates for Maintenance of Service vary by time per Customer request.

Duration of Time, per technician Business Residence

Qwest LATA 652 / South Idaho
Schedule I1
Initial 15 minute increment $49.00 $49.00
Each Additional 15 minute increment $10.00 $10.00
Schedule II2
Initial 15 minute increment $54.00 $54.00
Each Additional 15 minute increment $15.00 $15.00
Schedule III3
Initial 15 minute increment $59.00 $59.00
Each Additional 15 minute increment $20.00 $20.00

Qwest LATA 676 / North Idaho
Trip Charge $25.00 $25.00
Initial 15 minute increment $60.00 $60.00
Each Additional 15 minute increment $30.00 $30.00

Verizon Northwest
Each 15 minute increment, Multi-Line $15.00 N/A
Each 15 minute increment, Individual Line $10.00 $10.00

1 Applicable to work performed Monday through Friday between 8:00 a.m. and 5:00 p.m.
2 Applicable to work performed Monday through Friday at hours other than Schedule I and all day
Saturday.
3 Applicable to work performed on Sundays and holidays.
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 42

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 4.0 – SERVICE CHARGES AND SURCHARGES (CONTINUED)

4.3 Restoration of Service

A restoration charge applies to the restoration of suspended service and facilities because of
nonpayment of bills and is payable at the time that the restoration of the suspended service and
facilities is arranged. The restoration charge does not apply when, after disconnection of service,
service is later re-installed.

Business Residence
Per occasion $45.00 $45.00
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 43

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 5.0 – NETWORK SERVICES DESCRIPTIONS
5.1 General

5.1.1 Services Offered

The following Network Services are available to business Customers and for resale by
other carriers certificated by the Idaho Commission:

Standard Business Line Service
Standard Residence Line Service
PBX Trunk Service
Direct Inward Dial (DID) Service
Advanced Services
Optional Calling Features

The following services are available to business Customers and are not offered on a resale
basis as of the effective date of this page.

Listing Services (including Non Published and Non Listed Services)
Directory Assistance
Miscellaneous Services

5.1.2 Application of Rates and Charges

All services offered in this tariff are subject to service order and change charges where the
Customer requests new services or changes in existing services, as well as indicated Non-
Recurring and Monthly Recurring Charges. Charges for local calling services may be
assessed on a measured rate basis and are additional to monthly recurring charges shown
for Business lines, PBX Trunks, DID Trunks and Digital/DS1 service.
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 44

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 5.0 – NETWORK SERVICES DESCRIPTIONS, (CONT’D)

5.1 General (Continued)

5.1.3 Emergency Services Calling Plan

Access (at no additional charge) to the local operator or emergency services bureau by
dialing 0- or 9-1-1 is offered at no charge to the Customer.

Message toll telephone calls, to governmental emergency service agencies as set forth in (A)
following, having primary or principal responsibility with respect to the provision of
emergency services to persons and property in the area from which the call is made,
meeting the definition and criteria of an emergency call as set forth in (B) following are
offered at no charge to Customers:

Governmental fire fighting, Idaho State Highway Patrol, police, and emergency squad
service (as designated by the appropriate governmental agency) qualify as governmental
emergency service agencies provided they answer emergency service calls on a personally
attended (live) twenty-four (24) hour basis, three hundred sixty-five (365) days a year,
including holidays.

An emergency is an occurrence or set of circumstances in which conditions pose immediate
threat to human life, property, or both and necessitate that prompt action be taken. An
emergency call is an originated call of short duration to a governmental emergency services
agency in order to seek assistance for such an emergency.
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 45

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 5.0 – NETWORK SERVICES DESCRIPTIONS (CONTINUED)

5.2 Call Timing for Usage Sensitive Services

Where charges for a service are specified based on the duration of use, such as the duration of a
telephone call, the following rules apply:

5.2.1 Calls are measured in durational increments identified for each service. All calls, which are
fractions of a measurement increment, are rounded-up to the next whole unit.

5.2.2 Timing on completed calls begins when the call is answered by the called party.
Answering is determined by hardware answer supervision in all cases where this signaling
is provided by the terminating local carrier and any intermediate carrier(s).

5.2.3 Timing terminates on all calls when the calling party hangs up or the Company's network
receives an off-hook signal from the terminating carrier.

5.2.4 Calls originating in one time period and terminating in another will be billed in proportion
to the rates in effect during different segments of the call.

5.2.5 All times refer to local time.
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 46

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 5. 0 – NETWORK SERVICES DESCRIPTIONS (CONTINUED)

5.3 Distance Calculations

Where charges for a service are specified based upon distance, the following rules apply:

5.3.1 Distance between two points is measured as airline distance between the rate centers of the
originating and terminating telephone lines. The rate center is a set of geographic
coordinates, as referenced in Local Exchange Routing Guide issued by Bellcore, associated
with each NPA-NXX combination (where NPA is the area code and NXX is the first three
digits of a seven-digit telephone number). Where there is not telephone number associated
with an access line on the Company’s network (such as a dedicated 800 or WATS access
line), the Company will apply the rate center of the Customer’s main billing telephone
number.

5.3.2 The airline distance between any two rate centers is determined as follows:

Step 1: Obtain the “V” (vertical) and “H” (horizontal) coordinates for each Rate Center
from the above-referenced Bellcore document.

Step 2: Computer the difference between he “V” coordinate of the two rate centers; and
the difference between the two “H” coordinates.

Step 3: Square each difference obtained in step (b) above.

Step 4: Add the square of the “V” difference and the square of the “H” difference
obtained in step C) above.

Step 5: Divide the sum of the squares by 10. Round to the next higher whole number if
any fraction is obtained.

Step 6: Obtain the square root of the whole number result obtained above. Round to the
next higher whole number if any fraction is obtained. This is the airline mileage.

5.3.3 The formula for distance calculations is the square root of:

10
))HH(+)VV(2
11
2
21

VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 47

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 5.0 – NETWORK SERVICES DESCRIPTIONS (CONTINUED)

5.4 Rate Periods for Time of Day Sensitive Services

5.4.1 For time of day, usage sensitive services, the following rate periods apply unless otherwise
specified in this tariff.

MON TUES WED THUR FRI SAT SUN
8:00 AM TO
5:00 PM* DAYTIME RATE PERIOD

5:00 PM
TO
11:00 PM*
EVENING RATE PERIOD

EVE
11:00 PM TO
8:00 AM* NIGHT/WEEKEND RATE PERIOD

*Up to but not including.

5.4.2 Calls are billed based on the rate in effect for the actual time period(s) during which the call
occurs. Calls that cross rate period boundaries are billed the rates in effect in that boundary
for each portion of the call, based on the time of day at the Customer location.

5.4.3 For services subject to holiday discounts, the following are Company recognized national
holidays, determined at the location of the calling station. The evening rate is used on
national holidays, unless a lower rate normally would apply.

New Year's Day January 1
Memorial Day As Federally Observed
Independence Day July 4
Thanksgiving Day As Federally Observed
Christmas Day December 25
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 48

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 5.0 – NETWORK SERVICES DESCRIPTIONS (CONTINUED)

5.5 Standard Residence Line

The Standard Residence Line provides a Customer with a single, analog, voice-grade telephonic
communications channel, which can be used to place or receive one call at a time. Standard
Residence Lines are provided for the connection of Customer-provided wiring and single station
sets or facsimile machines.

5.6 Standard Business Line

The Standard Business Line provides a Customer with a single, analog, voice-grade telephonic
communications channel, which can be used to place or receive one call at a time. Standard
Business Lines are provided for the connection of Customer-provided wiring and single station sets
or facsimile machines. An optional per line Hunting feature is available for multi-line Customers
which routes a call to an idle station line in a prearranged group when the called station line is
busy.

5.7 PBX Trunk Service

Basic PBX Trunk Service provides a Customer with a single, voice-grade telephonic
communications channel, which can be used to place or receive one call at a time. Basic Trunks are
provided for connection of Customer-provided private branch exchanges (PBX) to the public
switched telecommunications network. Each Basic PBX Trunk is provided with touch-tone
signaling and may be configured into a hunt group at no additional charge with other Company-
provided Basic PBX Trunks. The signal is an analog signal at the DS0 level.

5.8 Reserved for Future Use

5.9 Direct Inward Dialing (DID) Service

Direct Inward Dialing (“DID”) permits calls incoming to a PBX system or other Customer Premises
Equipment to be routed to a specific station without the assistance of an attendant. DID calls are
routed directly to the station associated with the called number. DID service as offered by the
Company provides the necessary trunks, telephone numbers, and out-pulsing of digits to enables
DID service at a Customer’s location. DID service requires special PBX software and hardware not
provided by the Company. Such hardware and software is the responsibility of the Customer.
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 49

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 5.0 – NETWORK SERVICES DESCRIPTIONS (CONTINUED)

5.10 Reserved for Future Use

5.11 Optional Calling Features

The features listed in Section 5.11.1 are offered by the Company to Business Customers. Refer to
Price Lists in Section 7 of this tariff for specific features offered with each type of local exchange
service.

5.11.1 Features Descriptions

(A) Flexible Call Forwarding: Provides end-user control for call forwarding capabilities
via dial-accessed voice prompt menus. Customers may forward calls to a primary
local or long distance. The end-user may specify a secondary location for routing of go
unanswered at the forward-to location or reach a busy signal. This secondary location
may be another telephone number, pager or voice messaging service. Other
capabilities included with this feature include:

Speed Forwarding;
Priority Screening;
Ring Control; and
Timed Forwarding.

It is the responsibility of the Customer to subscribe to the telephone number, pager or
voice messaging service used as the secondary location.

(B) Call Forwarding Don’t Answer: Permits the forwarding of incoming calls when the
end-user’s line remains unanswered after a pre-designated ringing interval. The
ringing interval before forwarding and the forward-to number are fixed by the service
order. However, the end-user has the ability to turn the feature on or off at his/her
discretion.

(C) Call Forwarding Busy Line: Permits the forwarding of incoming calls when the end-
user’s line is busy. The forwarded number is fixed by the end-user service order.
However, the end-user has the ability to turn the feature on or off at his/her discretion.

VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 50

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 5.0 – NETWORK SERVICES DESCRIPTIONS (CONTINUED)

5.11 Optional Calling Features, (continued)

5.11.1 Feature Descriptions, (continued)

(D) Preferred Call Forwarding: Permits the end-user to automatically forward to another
number calls received from up to six end-user pre-selected telephone numbers
programmed into the features screening list. The end-user controls when the feature is
active, the forward-to-number and can add or remove calling numbers from the
feature’s screening list.

(E) Call Forwarding Variable: Permits the end-user to automatically forward (transfer) all
incoming calls to another telephone number, and to restore it to normal operation at
their discretion. The end-user must dial an activation code from his/her exchange line
along with the forward-to number in order to turn the feature on. A separate code is
dialed by the end-user to deactivate the feature.

(F) Call Forwarding Variable, Remote Access: Permits the end-user to automatically
forward (transfer) all incoming calls to another telephone number, and to restore it to
normal operation at their discretion. The end-user must dial an activation code along
with the forward-to number in order to turn the feature on. A separate code is dialed
by the end-user to deactivate the feature. Feature activation may be performed from
the end-user’s exchange line or remotely from some other line. Remote access requires
the end-user to (1) dial a special access number 2) enter their seven-digit telephone
number and 3) enter a personal identification number prior to forwarding their calls.

(G) Three Way Calling: Permits the end-user to add a third party to an established
connection. When the third party answers, a two-way conversation can be held before
adding the original party for a three-way conference. The end-user initiating the
conference controls the call and may disconnect the third party to reestablish the
original connection or establish a connection to a different third party. The feature may
be used on both outgoing and incoming calls.

(H) Multiple Directory Number Distinctive Ringing: This feature allows an end user to
determine the source of an incoming call from a distinctive ring. The end user may
have up to two additional numbers assigned to a single line (i.e. Distinctive Ringing –
First Number and Distinctive Ringing – Second Number). The designated primary
number will receive a normal ringing pattern; other numbers will receive distinctive
ringing patterns. The pattern is based on the telephone number that the calling party
dials.
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 51

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 5.0 – NETWORK SERVICES DESCRIPTIONS (CONTINUED)

5.11 Optional Calling Features, (continued)

5.11.1 Feature Descriptions, (continued)

(I) Speed Calling: Permits the Customer to place calls to other telephone numbers by
dialing a one or two digit code rather than the complete telephone number. The
feature is available as either an eight (8) code list or a thirty (30) code list. Code lists
may include local and/or toll telephone numbers. The Customer has the ability to add
or remove telephone numbers and codes to/from the speed calling list without
assistance from the Company.

(J) Repeat Dialing: Permits the end-user to have calls automatically redialed when the
first attempt reaches a busy number. The line is checked every 45 seconds for up to 30
minutes and alerts the Customer with a distinctive ringing pattern when the busy
number and the Customer’s line are free. The Customer can continue to make and
receive calls while the feature is activated. The following types of calls cannot be
reached using Repeat Dialing:

Calls to 800 Service numbers
Calls to 900 Service numbers
Calls preceded by an interexchange carrier access code
International Direct Distance Dialed calls
Calls to Directory Assistance
Calls to 911

(K) Caller ID: Permits the end-user to view a Directory Name and Directory Number of
the calling party on incoming telephone calls. Information is displayed on a
specialized CPE not provided by the Company. The feature also provides the date and
time of each incoming call. It is the responsibility of the Customer to provide the
necessary CPE. In some situations, the calling party’s city and state may be displayed
rather than a Directory Name, depending on available call data.

(L) Call Selector: Allows a Customer to assign a maximum of 15 telephone numbers to a
special list. The Customer will hear a distinctive ring when calls are received from
telephone numbers on that list.

VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 52

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 5.0 – NETWORK SERVICES DESCRIPTIONS (CONTINUED)

5.11 Optional Calling Features, (continued)

5.11.1 Feature Descriptions, (continued)

(M) Call Waiting: Allows the end-user to control the treatment applied to incoming calls
while the Customer is off-hook on an existing call. This feature includes the
capabilities of Call Waiting Basic plus additional call treatment options. Treatment
options offered with Call Waiting Deluxe include:

Answer the waiting call and placing the first party on hold;
Answer the waiting call and disconnecting from the first party;
Direct the waiting caller to hold via a recording
Forward the waiting caller to another location (e.g., voice mailbox or telephone
answering service)

Full utilization of Call Waiting Deluxe requires specialized CPE not provided by the
Company. It is the responsibility of the Customer to provide the necessary CPE. The
end-user must have Caller ID Basic or Deluxe for display of calling party identification
information for waiting calls. The end-user must have a Call Forwarding don’t
Answer feature active in order to forward a waiting call to another location.

(N) Call Tracing: Allows the tracing of nuisance calls to a specified telephone number
suspected of originating from a given local office. The tracing is activated upon
entering the specified dial code. The originating telephone number, outgoing trunk
number or terminating number, and the time and date are generated for every call to
the specified telephone number can then be identified.

(O) Call Block: Allows the end-user to automatically block incoming calls from up to six
end-user pre-selected telephone numbers programmed into the feature’s screening list.
Callers whose numbers have been blocked will hear a recorded message stating that
their call has been blocked. The end-user controls when the feature is active, and can
add or remove calling numbers from the feature’s screening list.

VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 53

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 5.0 – NETWORK SERVICES DESCRIPTIONS (CONTINUED)

5.11 Optional Calling Features, (continued)

5.11.1 Feature Descriptions, (continued)

(P) Call Return: Allows the Customer to return a call to the last incoming call whether
answered or not. Upon activation, it will redial the number automatically and
continue to check the number every 45 seconds for up to 30 minutes if the number is
busy. The Customer is alerted with a distinctive ringing pattern when the busy
number is free. When the Customer answers the ring, the call is then completed. The
calling party’s number will not be delivered or announced to the call recipient under
any circumstances.

(Q) Anonymous Call Rejection: Permits the end-user to automatically reject incoming
calls when the call originates from a telephone number which has blocked delivery of
its calling number (see Calling Number Delivery Blocking). When active, calls from
private numbers will be routed to a special announcement then terminated. The
feature may be turned on or off by the end-user by dialing the appropriate feature
control code. Anonymous Call Rejection is offered as a stand-alone feature or as an
add-on to Caller ID Deluxe.

(R) Calling Number Delivery Blocking: Prevents the delivery, display and announcement
of the end-user’s Directory Number and Directory Name on all calls dialed from an
exchange service equipped with this option. When active, the end-user’s telephone
name and number will not appear on the called party’s Caller ID CPE or be disclosed
in another way. The feature is available on a per call or per line basis. With per call
Calling Number Delivery Blocking, it is necessary for the end-user to dial an activation
code prior to placing the call. With the per line version of the feature, all calls are
placed with the end-user’s number blocked. Per line end-users must dial an activation
code prior to utilization.

(S) Message Waiting Indication: Provides the end-user with an audible (stutter dial tone)
or visual (lamp or other CPE display) indication that messages are waiting to be
retrieved. Message Waiting Indication can only be activated/deactivated by a voice
mailbox or other voice messaging service provided by the Company or third party. It
is the responsibility of the Customer to subscribe to a compatible voice messaging
service. Visual Message Waiting Indication requires specialized CPE not provided by
the Company. It is the responsibility of the Customer to provide the necessary CPE.
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 54

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 5.0 – NETWORK SERVICES DESCRIPTIONS (CONTINUED)

5.12 Listing Services

For each Customer of Company-provided Exchange Service(s), the Company shall arrange for the
listing of the Customer’s main billing telephone number in the directory(ies) published by the
dominant Local Exchange Carrier in the area at no additional charge. At a Customer’s option, the
Company will arrange for additional listings for an additional charge.

5.12.1 Non-Published Service

This optional service provides for suppression of printed and recorded directory listings.
A Customer’s name and number do not appear in printed directories or Directory
Assistance Bureau records.

5.12.2 Non-Listed Service

This optional service provides for suppression of printed directory listings only. Parties
may still obtain the Customer’s number by calling the Directory Assistance Bureau.

5.13 Directory Assistance

Provides for identification of telephone directory numbers, via an operator or automated platform.
Customers are provided with a maximum of 2 listings per each call to Directory Assistance.

5.14 Miscellaneous Services

5.14.1 Presubscription Services

This service provides for the Presubscription of local exchange lines provided by the
Company to the intraLATA and interLATA long distance carrier(s) selected by the
Customer.

5.14.2 Pay Per Call Blocking/Unblocking

This service provides the option of blocking, or subsequent unblocking, all 900 and 976
calls on a per line basis. The Company will provide for per-line blocking where the
Company’s switching facilities permit.

VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 55

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 6.0 – RESERVED FOR FUTURE USE

6.1 Reserved for future use

VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 56

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 7.0 – LOCAL RESALE SERVICES PRICE LIST
7.1 General

Services provided in this tariff section are available on a Resale Service basis. Local Resale Services
are provided through the use of resold switching and transport facilities obtained from Other
Telephone Companies.

The rates, terms and conditions set forth in the section are applicable where the Company provides
specified local exchange services to Customers through resale of local exchange services.

All rates set forth in this Section are subject to change and may be changed by the Company
pursuant to notice requirements established by the Idaho Commission. The rates, terms and
conditions set forth in this Section are applicable as of the effective date hereof and will not apply to
any Customer whose services may have been provisioned through resale of ’s local exchange
services, in whole or in part, prior to the effective date hereof.

7
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 57

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 7.0 – LOCAL RESALE SERVICES PRICE LIST (CONTINUED)

7.2 Standard Residence Local Exchange Service

Standard Residence Local Exchange Service provides the Customer with a single, analog, voice-
grade telephonic communications channel, which can be used to place or receive one call at a time.
Standard Residence Local Exchange Service lines are provided for the connection of Customer-
provided wiring, telephones, facsimile machines or other station equipment. An optional per line
Hunting feature is available for multi-line Customers which routes a call to the next idle line in a
prearranged group when the called line is busy.

Local exchange service lines and trunks are provided on a single party (individual) basis only. No
multi-party lines are provided. Service is available on a flat rate, measured rate or message rate
basis depending on the service plan selected by the Customer. Not all service plans will be
available in all areas.

Recurring charges for Standard Residence Local Exchange Service are billed monthly in advance.
Usage charges, if applicable are billed in arrears. Usage charges may apply for calls placed from the
Customer’s line. No usage charges will apply to calls received by the Customer. Non-recurring
charges for installation or rearrangement of service are billed on the next month’s bill immediately
following work performed by the Company.

VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 58

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 7.0 – LOCAL RESALE SERVICES PRICE LIST (CONTINUED)

7.2 Standard Residence Local Exchange Service, (Continued)

7.2.1 Monthly Recurring Charges

The following charges apply to Standard Residence Local Exchange Service lines per
month. Rates and charges include Touchtone Service for each line. The rates and charges
below apply to service provided on a month-to-month basis.

Qwest LATA 652 / South Idaho
RATE CLASS SERVICE TYPE
Flat Rate Measured Rate
Rate Class 1 $11.50 $6.75
Rate Class 1A $12.63 $7.88
Rate Class 2 $17.50 $10.51

Qwest LATA 676 / North Idaho
RATE CLASS SERVICE TYPE
Flat Rate Measured Rate
Rate Class 1 $14.50 $11.40
Rate Class 2 $16.00 $11.40

Verizon Northwest
RATE CLASS SERVICE TYPE
Flat Rate Measured Rate
Rate Class A - I $11.35
Rate Class J $11.35
Rate Class $11.35
Rate Class L $11.35
Rate Class M $11.35
Rate Class N $11.35
Rate Class O $11.60
Rate Class P $11.60
Rate Class Q $11.85
Rate Class R $11.85

VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 59

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 7.0 – LOCAL RESALE SERVICES PRICE LIST (CONTINUED)

7.2 Standard Residence Local Exchange Service, (Continued)

7.2.3 Usage Sensitive Charges and Allowances

(A) Flat Rate Service

No measured or message charges apply to calls placed or received from Flat Rate
service lines. Customers receive unlimited calling within their local calling area.

(B) Measured Service

Customers subscribing to Measured Service will be charged a per minute rate for
monthly local usage on outgoing calls. The per minute rate is applied to local calls
placed from the Customer’s line. Local usage will be billed in arrears.

Qwest LATA 652 / South Idaho

Time of Da 1st Minute Add’l Minute
Da Rate $0.02 $0.02
Evenin Rate $0.02 $0.02
Ni ht Rate $0.02 $0.02

Qwest LATA 676 / North Idaho
1st Minute Add’l Minute
Peak (Mon.-Fri. 8:00a -4:59pm)$0.04 $0.015
Off-Peak (All other times)$0.026 $0.0098

Verizon Northwest
Da Evenin Ni h
Zone 1st
Minute
Add’l
Minute
1st
Minute
Add’l
Minute
1st
Minute
Add’l
Minute
Zone 0 (Home Exchan e)$0.0500 $0.0200 $0.0350 $0.0140 $0.0275 $0.0110
Zone 1 (1-10 miles)$0.0700 $0.0300 $0.0490 $0.0210 $0.0385 $0.0165
Zone 2 (11-16 miles)$0.1000 $0.0500 $0.0700 $0.0350 $0.0550 $0.0275
Zone 3 (17-23 miles)$0.1400 $0.0700 $0.0980 $0.0490 $0.0770 $0.0385

VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 60

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 7.0 – LOCAL RESALE SERVICES PRICE LIST (CONTINUED)

7.3 Standard Business Local Exchange Service

Standard Business Local Exchange Service provides the Customer with a single, analog, voice-
grade telephonic communications channel, which can be used to place or receive one call at a time.
Standard Business Local Exchange Service lines are provided for the connection of Customer-
provided wiring, telephones, facsimile machines or other station equipment. An optional per line
Hunting feature is available for multi-line Customers which routes a call to the next idle line in a
prearranged group when the called line is busy.

Local exchange service lines and trunks are provided on a single party (individual) basis only. No
multi-party lines are provided. Service is available on a flat rate, measured rate or message rate
basis depending on the service plan selected by the Customer. Not all service plans will be
available in all areas.

Recurring charges for Standard Business Local Exchange Service are billed monthly in advance.
Usage charges, if applicable are billed in arrears. Usage charges may apply for calls placed from the
Customer’s line. No usage charges will apply to calls received by the Customer. Non-recurring
charges for installation or rearrangement of service are billed on the next month’s bill immediately
following work performed by the Company.

VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 61

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 7.0 – LOCAL RESALE SERVICES PRICE LIST (CONTINUED)

7.3 Standard Business Local Exchange Service, (Continued)

7.3.1 Monthly Recurring Charges

The following charges apply to Standard Business Local Exchange Service lines per month.
Rates and charges include Touchtone Service for each line. The rates and charges below
apply to service provided on a month-to-month basis.

Qwest LATA 652 / South Idaho
RATE CLASS SERVICE TYPE
Flat Rate Measured Rate
Rate Class 1 $26.50 $11.50
Rate Class 1A $27.63 $12.63
Rate Class 2 $32.51 $17.51

Qwest LATA 676 / North Idaho
RATE CLASS SERVICE TYPE
Flat Rate Measured Rate
Rate Class 1 $27.40 $20.00
Rate Class 2 $30.40 $20.00

Verizon Northwest
RATE CLASS SERVICE TYPE
Flat Rate Measured Rate
Rate Class A - I $15.35
Rate Class J $15.35
Rate Class $15.35
Rate Class L $15.35
Rate Class M $15.35
Rate Class N $15.35
Rate Class O $19.60
Rate Class P $19.60
Rate Class Q $20.10
Rate Class R $20.10

VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 62

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 7.0 – LOCAL RESALE SERVICES PRICE LIST (CONTINUED)

7.3 Standard Business Local Exchange Service, (Continued)

7.3.2 Hunting (a/k/a Rotary or Grouping)

A. Description

This is an optional arrangement available to customers with two or more
individual line or trunk services. Where facilities permit, such lines/trunks will be
arranged so that incoming calls to a busy line/trunk will overflow to other
available lines/trunks for that customer. The following types of hunting
arrangements are available: series and multiline (basic hunting), circular and
preferential.

B. Rates and Charges

1. The rate for each individual line/trunk arranged for Hunting Service is in
addition to the regular access line/trunk rate.

2. The nonrecurring charge applies for business customers to establish,
change to or from or to rearrange Hunting Service, except when changing
from series to multiline or vice versa.

3. The following rates and charges are for each access line/trunk arranged
for Hunting Service. They are applicable to all but the last line so arranged.

Non-Recurrin Recurrin
Huntin –Basic, per line $12.00 $8.95
Huntin –Circular, per line $12.00 $3.00
Huntin –Preferential, per line $12.00 $1.00
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 63

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 7.0 – LOCAL RESALE SERVICES PRICE LIST (CONTINUED)

7.3 Standard Business Local Exchange Service, (Continued)

7.3.3 Usage Sensitive Charges and Allowances

(A) Flat Rate Service

No measured or message charges apply to calls placed or received from Flat Rate
service lines. Customers receive unlimited calling within their local calling area.

(B) Measured Service

Customers subscribing to Measured Service will be charged a per minute rate for
monthly local usage on outgoing calls. The per minute rate is applied to local calls
placed from the Customer’s line. Local usage will be billed in arrears.

Qwest LATA 652 / South Idaho
Time of Da Intraexchan e Intraexchan e Interexchan e Interexchan e
1st Minute Add’l Minute 1st Minute Add’l Minute
Da Rate $0.02 $0.02 $0.02 $0.02
Evenin Rate $0.02 $0.02 $0.02 $0.02
Ni ht Rate $0.02 $0.02 $0.02 $0.02

Qwest LATA 676 / North Idaho
1st Minute Add’l Minute
Peak (Mon.-Fri. 8:00a -4:59pm)$0.04 $0.015
Off-Peak (All other times)$0.026 $0.0098

Verizon Northwest
Da Evenin Ni h
Zone 1st
Minute
Add’l
Minute
1st
Minute
Add’l
Minute
1st
Minute
Add’l
Minute
Zone 0 (Home Exchan e)$0.0500 $0.0200 $0.0350 $0.0140 $0.0275 $0.0110
Zone 1 (1-10 miles)$0.0700 $0.0300 $0.0490 $0.0210 $0.0385 $0.0165
Zone 2 (11-16 miles)$0.1000 $0.0500 $0.0700 $0.0350 $0.0550 $0.0275
Zone 3 (17-23 miles)$0.1400 $0.0700 $0.0980 $0.0490 $0.0770 $0.0385

VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 64

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 7.0 – LOCAL RESALE SERVICES PRICE LIST (CONTINUED)

7.4 Non-Recurring Charges

Non-recurring charges apply to each line installed for the Customer. Non-recurring charges are in
addition to applicable service order charges contained in Section 4 of this tariff. All such charges
will appear on the next bill following installation of the service.

Non-recurring charges for installation of access lines are:
Business Residence
Qwest LATA 652 / South Idaho
First Line $52.00 $30.00
Each Additional Line $52.00 $30.00
Qwest LATA 676 / North Idaho
First Line $43.00 $27.00
Each Additional Line $43.00 $27.00
Verizon Northwest
First Line $45.00 $30.00
Each Additional Line $45.00 $30.00

VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 65

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528

SECTION 7.0 – LOCAL RESALE SERVICES PRICE LIST (CONTINUED)

7.5 Business PBX Trunk Service

PBX Trunk service provides a Customer with a single, voice-grade telephonic communications
channel which can be used to place one call at a time. Trunks are provided for connection of
Customer-provided private branch exchanges (PBX) or other station equipment to the public
switched telecommunications network.

PBX Trunks are available to Business Customers as Inward, Outward or Two-Way combination
trunks where services and facilities permit.

Each PBX Trunk is provided with Touchtone signaling at no additional charge. An optional per
trunk Hunting feature is available for Customers which routes a call to the next idle trunk in a
prearranged group (see Section 7.3).

PBX Trunks may also be equipped with Direct Inward Dialing (DID) capability and DID number
blocks for additional charges (see Section 7.6). Usage charges are listed in Section 7.3.
Qwest LATA 652 / South Idaho
RATE CLASS SERVICE TYPE
Flat Rate Measured Rate
Rate Class 1 $34.08 $11.50
Rate Class 1A $35.21 $12.63
Rate Class 2 $37.20 $17.51
Qwest LATA 676 / North Idaho
RATE CLASS SERVICE TYPE
Flat Rate Measured Rate
Rate Class 1 $38.74 N/A
Rate Class 2 $45.19 N/A

Non-Recurring Charge $117.50
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 66

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528

SECTION 7.0 – LOCAL RESALE SERVICES PRICE LIST (CONTINUED)

7.6 Direct Inward Dialing (DID) Service

Direct Inward Dialing (“DID”) permits calls incoming to a PBX system or other Customer Premises
Equipment to be routed to a specific station without the assistance of an attendant. DID calls are
routed directly to the station associated with the called number. DID service as offered by the
Company provides the necessary trunks, telephone numbers, and out-pulsing of digits to enable
DID service at a Customer’s location. DID service requires special PBX software and hardware not
provided by the Company. Such hardware and software is the responsibility of the Customer.

The following charges apply to Customers subscribing to DID service provided by the Company.
These charges are in addition to recurring and non-recurring charges for PBX Trunks as shown in
Section 7.5 of this tariff. The Customer will be charged for the number of DID numbers utilized out
of the available 20 numbers.

Installation Char e Monthl Recurrin
Establish Trunk Group and Provide
20 DID Numbers $20.00

$3.00
Each Additional DID Number $1.00 $0.15
DID Trunk Termination:
Per Trunk $50.00

$50.00

VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 67

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 7.0 – LOCAL RESALE SERVICES PRICE LIST (CONTINUED)

7.7 Reserved For Future Use

7.8 Optional Calling Features

The features in this section are made available on an individual basis or as part of multiple feature
packages. All features are provided subject to availability. Certain features may not be available
with all classes of service. Transmission levels for calls forwarded or calls placed or received using
optional calling features may not be acceptable for all some uses in some cases.

7.8.1 Features Offered on a Usage Sensitive Basis

The following features are available to all local exchange line Customers where facilities
and services permit. Customers may utilize each feature by dialing the appropriate access
code. The Customer will be billed the Per Feature Activation Charge shown in the
following table each time a feature is used by the Customer. Customers may subscribe to
these features on a monthly basis at their option to obtain unlimited use of these features
for a fixed monthly charge.

Qwest LATA 652 / South Idaho
Optional Callin Features Business Residence
Three-Wa Callin $0.95 $0.95
Call Return $0.95 $0.95
Repeat Dialin $0.95 $0.95
Callin Trace, Per Call $1.00 $1.00

Qwest LATA 676 / North Idaho
Optional Callin Features Business Residence
Three-Wa Callin $0.75 $0.75
Call Return $0.75 $0.75
Repeat Dialin $0.75 $0.75
Callin Trace, Per Call $1.00 $1.00

Verizon Northwest
Optional Callin Features Business Residence
Three-Wa Callin $0.75 $0.75
Call Return $0.75 $0.75
Repeat Dialin $0.75 $0.75
Callin Trace, Per Call $1.00 $1.00

Denial of per call activation for Three-Way Calling, Call Return and Repeat Dialing from
any line or trunk is available to Customers upon request at no additional charge.
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 68

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 7.0 – LOCAL RESALE SERVICES PRICE LIST (CONTINUED)

7.8 Optional Calling Features, (Continued)

7.8.2 Features Offered on a Monthly Basis

The following optional calling features are offered to Customers on a monthly basis.
Customers are allowed unlimited use of each feature. No usage sensitive charges apply.
Multiline Customers must order the appropriate number of features based on the number
of lines which will have access to the feature.

Qwest LATA 652 / South Idaho

Optional Calling Feature Business Residence

Speed Callin – 8 Number 4.38 2.00
Speed Callin – 30 Number 5.47 3.50
Call Forwardin Variable 5.50 3.00
Call Forwardin – Bus Line (Expanded)3.00 0.35
Call Forwardin – Bus Line (Overflow)8.95 N/A
Call Forwardin – Bus Line (Pro rammable)8.00 1.85
Call Forwardin – Don’t Answer (Expanded)4.00 1.10
Call Forwardin – Don’t Answer (Pro rammable)4.50 2.60
Call Forwardin – Bus Line / Don’t Answer 5.50 1.35
Call Forwardin – Bus Line Ext. / Don’t Answer 5.50 1.35
Call Forwardin - Bus Line (Overflow) / Don't Answer 10.45 N/A
Call Waitin 7.80 5.50
Three Wa Callin 5.47 3.50
Call Mana er Connection (CMC)19.95 N/A
CMC with Call Waitin 19.95 N/A
CMC with Receptionist 19.95 N/A
Call Re ection 4.50 4.50
Abbreviated Access – (One Di it) -Each Shared Lis 20.00 N/A
Abbreviated Access – (One Di it) -Each Line Arran ed 0.50 0.50
Abbreviated Access – (Two Di its) –Eac Shared List 30.00 N/A
Abbreviated Access – (Two Di its) –Each Line Arran ed 0.50 0.50
Caller ID – Number 7.50 6.95
Caller ID – Name & Number 7.95 6.95
Caller ID - With Privac +10.95 9.95
Call Transfer 6.00 6.00
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 69

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 7.0 – LOCAL RESALE SERVICES PRICE LIST (CONTINUED)

7.8 Optional Calling Features, (Continued)
7.8.2 Features Offered on a Monthly Basis, (Continued)

Qwest LATA 652 / South Idaho, (Continued)
Optional Calling Feature Business Residence

Selective Call Forwardin 3.50 3.50
Continuous Redial 3.50 3.50
Dial Call Waitin 2.15 2.15
Directed Call Pickup 1.00 1.00
Directed Call Pickup w/ Bar e In 1.00 1.00
Distinctive Aler 1.00 1.00
Hot Line 2.00 2.00
Warm Line 2.50 3.50
Last Call Return 4.50 4.00
Priorit Call 3.50 3.50
Remote Access Forwardin 8.45 5.00
Scheduled Forwardin 9.45 6.00
Receptionist w/ Number onl 15.30 12.45
Receptionist w/ Name & Number 15.75 12.45
Receptionist w/ Caller ID w/ Privac +18.75 15.45
Do Not Disturb 3.95 3.95
Dial Lock 3.95 3.95
Custom Rin in – First Additional Number 7.45 5.00
Custom Rin in – Second Additional Number 5.25 2.50
Custom Rin in – Third Additional Number 5.25 2.50

VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 70

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 7.0 – LOCAL RESALE SERVICES PRICE LIST (CONTINUED)

7.8 Optional Calling Features, (Continued)

7.8.2 Features Offered on a Monthly Basis, (Continued)

Qwest LATA 676 / North Idaho1

Optional Calling Feature Business Residence

Speed Callin – 8 Number 3.00 2.00
Speed Callin – 30 Number 5.55 3.00
Call Forwardin Variable2 3.50 3.00
Call Forwardin – Bus Line (Expanded)1.00 N/A
Call Forwardin – Bus Line (Overflow)4.00 0.35
Call Forwardin – Don’t Answer (Expanded)2.00 1.10
Call Forwardin – Bus Line Overflow / Don’t Answer 5.50 1.35
Call Forwardin – Bus Line Ext. / Don’t Answer 2.50 N/A
Call Waitin 4.00 4.15
Three Wa Callin 3.50 3.50
Call Mana er Connection (CMC)19.95 N/A
CMC with Call Waitin 19.95 N/A
CMC with Receptionist 19.95 N/A
Call Re ection 4.50 4.50
Abbreviated Access – (One Di i ) -Each Shared Lis 20.00 N/A
Abbreviated Access – (One Di it) -Each Line Arran ed 0.50 0.50
Abbreviated Access – (Two Di its) –Each Shared List 30.00 N/A
Abbreviated Access – (Two Di its) –Each Line Arran ed 0.50 0.50
Caller ID – Number 7.50 5.50
Caller ID – Name & Number 7.95 5.95
Call Transfer 6.00 6.00
Selective Call Forwardin 3.50 3.50
Continuous Redial 3.50 3.50
Hot Line, each line arran ed 2.00 2.00
Warm Line, each line arran ed 2.50 2.50
Last Call Return 3.50 3.00
Priorit Call 3.50 3.50
Dial Lock 3.95 3.95

1 A nonrecurring charge applies per request to establish or change one or more custom calling features
(Residence-$7.00/line; Business-$11.00/line)
2 Calls that are forwarded outside the local calling area will result in message toll charges from the called
number to the forwarded number.
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 71

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 7.0 – LOCAL RESALE SERVICES PRICE LIST (CONTINUED)

7.8 Optional Calling Features, (Continued)

7.8.2 Features Offered on a Monthly Basis, (Continued)

Verizon Northwest1 2

Optional Calling Feature Business Residence

Speed Callin – 8 Number 3.31 2.81
Speed Callin – 30 Number 5.02 4.52
Call Forwardin Variable 4.00 3.00
Call Forwardin – Bus Line 1.25 1.25
Call Forwardin – Don’t Answer 1.25 1.25
Call Forwardin – Bus Line / Don’t Answer 1.50 1.50
Call Waitin 6.00 4.00
Call Waitin /Cancel Call Waitin 6.50 4.50
Three Wa Callin 4.25 3.75
Anon mous Call Block 0.25 0.25
Caller ID – Number 10.00 7.00
Caller ID – Name & Number 11.50 7.95
Selective Call Forwardin 6.00 5.00
Continuous Redial 6.00 5.00
Distinctive Rin 6.00 6.00
Last Call Return 6.00 5.00
Call Block 4.00 3.00
Priorit Call 4.00 3.00
Do Not Disturb 4.00 3.00

1 Services offered where facilities are available.
2 A nonrecurring charge applies per request to establish or change one or more custom calling features
(Residence-$10.00/line; Business-$12.00/line).
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 72

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 8.0 – DIRECTORY ASSISTANCE AND LISTING SERVICES
8.1 Directory Listings

8.1.1 The Company shall provide for a single directory listing, termed the primary listing, in the
telephone directory published by the dominant local exchange service provided in the
Customer's exchange area of the Station number which is designated as the Customer's
main billing number. Directory listings of additional Company Station numbers, other than
the Customer's main billing number, associated with a Customer's service will be provided
for a monthly recurring charge per listing.

8.1.2 Free Listings

The following listings are provided at no additional charge to the Customer: one listing
for each individual line service, auxiliary line or PBX system.

Qwest LATA 652 / South Idaho Business Residence
Each Additional Listing, per month $6.00 $1.50

Qwest LATA 676 / North Idaho Business Residence
Each Additional Listing, per month $2.00 $1.50

Verizon Northwest Business Residence
Each Additional Listing, per month $1.50 $1.00

8.1.3 Non-Published Service

Non-published service means that the Customer's telephone number is not listed in the
directory, not does it appear in the Company's Directory Assistance Records.
There is a monthly charge for each non-published service.

Qwest LATA 652 / South Idaho Business Residence
Non-published service charge, per month $4.00 $4.00

Qwest LATA 676 / North Idaho Business Residence
Non-published service charge, per month $4.00 $4.00

Verizon Northwest Business Residence
Non-published service charge, per month $4.00 $4.00

VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 73

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 8.0 – DIRECTORY ASSISTANCE AND LISTING SERVICES (CONTINUED)

8.1 Directory Listings

8.1.4 Non-Listed Service

Non-listed service means that the Customer's telephone number is not listed in the
directory, but does it appear in the Company's Directory Assistance Records. There is a
monthly charge for each non-listed service.

Qwest LATA 652 / South Idaho Business Residence
Non- listed service charge, per month $2.50 $2.50

Qwest LATA 676 / North Idaho Business Residence
Non- listed service charge, per month $2.50 $2.50

Verizon Northwest Business Residence
Non- listed service charge, per month $2.50 $2.50

8.2 Directory Assistance Services

8.2.1 Directory Assistance

A Directory Assistance charge applies per local directory assistance call. The Customer
may make two (2) requests for a telephone number per call. The Directory Assistance
Charge applies regardless of whether the Directory Assistance operator is able to supply
the requested number.

Qwest LATA 652 / South Idaho
Each Local Directory Assistance Call $1.25

Qwest LATA 676 / North Idaho
Each Local Directory Assistance Call $0.85

Verizon Northwest
Each Local Directory Assistance Call $0.95

VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 74

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 9.0 - ADVANCED SERVICES
9.1 ISDN PRI Service with Unlimited Local Calling

ISDN PRI offers an array of value-added features, such as calling number identification and call-
by-call selection that enhance productivity. ISDN PRI is configured with 23 64 Kbps bi-directional
B (Bearer) channels and one 64 Kbps D (Data) channel. Unique to ISDN PRI is its ability to
designate the D channel to handle all of the signaling and call control requirements and leave the
remaining 23 B channels free for any mix of circuit-switched voice and data.

Each of these products is offered under a 12, 24 or 36 month term agreement. Rates include
unlimited local calling for sent-paid, directly dialed calls. Rates do not include calling card calls,
information type calls to Time and Weather, 555, 700, 900, 976 Services, Directory Assistance or
any other type of Operator Handled call.

ISDN PRI includes the following non-optional Feature Package: Inbound Calling Line ID-Name
& Number and Call by Call Selection.

Regional Toll and Long Distance Services must be PIC’d to the Company. These rates are in
addition to ISDN PRI and DS1 rates below.

Recurring Charges
Monthl Recurrin Char e
12 Months 24 Months 36 Months
Qwest LATA 652 / South Idaho ICB ICB ICB
Qwest LATA 676 / North Idaho ICB ICB ICB
Verizon Northwest ICB ICB ICB

VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 75

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 9.0 - ADVANCED SERVICES (CONTINUED)

9.1 ISDN PRI Service with Unlimited Local Calling (Continued)

Non-Recurring Charges
Non-Recurrin Char e
12 Months 24 Months 36 Months
Qwest LATA 652 / South Idaho
First Line ICB ICB ICB
Each Add’l Line ICB ICB ICB
Qwest LATA 676 / North Idaho
First Line ICB ICB ICB
Each Add’l Line ICB ICB ICB
Verizon Northwest
First Line ICB ICB ICB
Each Add’l Line ICB ICB ICB

Expedite Service Char e1 Per PRI
Qwest LATA 652 / South Idaho ICB
Qwest LATA 676 / North Idaho ICB
Verizon Northwest ICB

Order Supplement Charge2 First Change
Subsequent
Change
Qwest LATA 652 / South Idaho ICB ICB
Qwest LATA 676 / North Idaho ICB ICB
Verizon Northwest ICB ICB

Order Cancellation Char eError! Bookmark not
defined.
Per PRI
Qwest LATA 652 / South Idaho ICB
Qwest LATA 676 / North Idaho ICB
Verizon Northwest ICB

1 Expedite Service Charges apply when customer requests installation of service in less time than normal
installation interval of 30 business days.
2 Order Supplement Charges apply when a change of the Requested Service Date is requested by
customer. A change of requested service date must be within 30 days of the previous requested service
date. In no event will the Company be obligated to accept more than three (3) changes to a requested
service date. The service will be deemed canceled upon the fourth (4) such request and applicable Order
Cancellation Charges will apply.
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 76

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 9.0 - ADVANCED SERVICES (CONTINUED)

9.2 Digital DS-1 PBX Service with Unlimited Local Calling

This service provides a trunk side DS1 electrical interface from the customer’s digital PBX system
to a digital port on a local Company switch for the origination and termination of calls. Traffic to
and from the digital PBX can be received or dialed directly from any PBX station without the
need for an attendant.

These digital trunks deliver a high-speed DS1 (T1) connection between your PBX and the
Company network. There are up to 24 channels on one facility, each of which can be used to
place or receive calls. This multi-channel capability dramatically reduces the need for additional
PBX circuit cards.

Each of these products is offered under a 12, 24 or 36 month term agreement. Rates include
unlimited local calling for sent-paid, directly dialed calls. Rates do not include calling card calls,
information type calls to Time and Weather, 555, 700, 900, 976 Services, Directory Assistance or
any other type of Operator Handled call.

Regional Toll and Long Distance Services must be PIC’d to the Company. These rates are in
addition to ISDN PRI and DS1 rates below.

Monthly Recurring Charges
Monthl Recurrin Char e
12 Months 24 Months 36 Months
Qwest LATA 652 / South Idaho ICB ICB ICB
Qwest LATA 676 / North Idaho ICB ICB ICB
Verizon Northwest ICB ICB ICB

VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 77

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 9.0 - ADVANCED SERVICES (CONTINUED)

9.2 Digital DS-1 PBX Service with Unlimited Local Calling (Continued)

Non-Recurring Charges
Non-Recurrin Char e
12 Months 24 Months 36 Months
Qwest LATA 652 / South Idaho
First Line ICB ICB ICB
Each Add’l Line ICB ICB ICB
Qwest LATA 676 / North Idaho
First Line ICB ICB ICB
Each Add’l Line ICB ICB ICB
Verizon Northwest
First Line ICB ICB ICB
Each Add’l Line ICB ICB ICB

Expedite Service Char e1 Per DS1
Qwest LATA 652 / South Idaho ICB
Qwest LATA 676 / North Idaho ICB
Verizon Northwest ICB

Order Supplement Charge2 First Change
Subsequent
Change
Qwest LATA 652 / South Idaho ICB ICB
Qwest LATA 676 / North Idaho ICB ICB
Verizon Northwest ICB ICB

Order Cancellation Char eError!
Bookmark not defined.
Per DS1
Qwest LATA 652 / South Idaho ICB
Qwest LATA 676 / North Idaho ICB
Verizon Northwest ICB

1 Expedite Service Charges apply when customer requests installation of service in less time than normal
installation interval of 30 business days.
2 Order Supplement Charges apply when a change of the Requested Service Date is requested by
customer. A change of requested service date must be within 30 days of the previous requested service
date. In no event will the Company be obligated to accept more than three (3) changes to a requested
service date. The service will be deemed canceled upon the fourth (4) such request and applicable Order
Cancellation Charges will apply.
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 78

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 9.0 - ADVANCED SERVICES (CONTINUED)

9.3 ISDN PRI Service with Unlimited Local Calling and Bundled Toll/LD Service

ISDN PRI offers an array of value-added features, such as calling number identification and call-
by-call selection that enhance productivity. ISDN PRI is configured with 23 64 Kbps bi-directional
B (Bearer) channels and one 64 Kbps D (Data) channel. Unique to ISDN PRI is its ability to
designate the D channel to handle all of the signaling and call control requirements and leave the
remaining 23 B channels free for any mix of circuit-switched voice and data.

This product is offered under a 12, 24 or 36 month term agreement. Rates include unlimited local
calling for sent-paid, directly dialed calls. Rates do not include calling card calls, information type
calls to Time and Weather, 555, 700, 900, 976 Services, Directory Assistance or any other type of
Operator Handled call.

The Unlimited Local Calling and Bundled Toll/LD Service Products are offered with six different
increments of Toll/LD Minutes of Use: 5,000, 10,000, 15,000, 30,000, 50,000 and 100,000.
Installation charges are included in the monthly recurring charges. Regional Toll and Long
Distance Services must be PIC’d to the Company.

ISDN PRI with Unlimited Local and Bundled 5,000 Long Distance MOU
This package includes unlimited local and 5,000 long distance minutes of use. Also included is
Inbound Calling Line ID-Name & Number & Call-by-Call Selection (ISDN PRI) long distance
usage @ 5,000 MOUs (including regional toll). Usage over the selected LD package will be billed
at $0.049 per minute.

Monthl Recurrin Char e
12 Months 24 Months 36 Months
Qwest LATA 652 / South Idaho ICB ICB ICB
Qwest LATA 676 / North Idaho ICB ICB ICB
Verizon Northwest ICB ICB ICB

ISDN PRI with Unlimited Local and Bundled 10,000 Long Distance MOU
This package includes unlimited local and 10,000 long distance minutes of use. Also included is
Inbound Calling Line ID-Name & Number & Call-by-Call Selection (ISDN PRI) long distance
usage @ 10,000 MOUs (including regional toll). Usage over the selected LD package will be billed
at $0.049 per minute.

Monthl Recurrin Char e
12 Months 24 Months 36 Months
Qwest LATA 652 / South Idaho ICB ICB ICB
Qwest LATA 676 / North Idaho ICB ICB ICB
Verizon Northwest ICB ICB ICB

VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 79

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 9.0 - ADVANCED SERVICES (CONTINUED)

9.3 ISDN PRI Service with Unlimited Local Calling and Bundled Toll/LD Service (Continued)

ISDN PRI with Unlimited Local and Bundled 15,000 Long Distance MOU
This package includes unlimited local and 15,000 long distance minutes of use. Also included is
Inbound Calling Line ID-Name & Number & Call-by-Call Selection (ISDN PRI) long distance
usage @ 15,000 MOUs (including regional toll). Usage over the selected LD package will be billed
at $0.049 per minute.

Monthl Recurrin Char e
12 Months 24 Months 36 Months
Qwest LATA 652 / South Idaho ICB ICB ICB
Qwest LATA 676 / North Idaho ICB ICB ICB
Verizon Northwest ICB ICB ICB

ISDN PRI with Unlimited Local and Bundled 30,000 Long Distance MOU
This package includes unlimited local and 30000 long distance minutes of use. Also included is
Inbound Calling Line ID-Name & Number & Call-by-Call Selection (ISDN PRI) long distance
usage @ 30,000 MOUs (including regional toll). Usage over the selected LD package will be billed
at $0.049 per minute.

Monthl Recurrin Char e
12 Months 24 Months 36 Months
Qwest LATA 652 / South Idaho ICB ICB ICB
Qwest LATA 676 / North Idaho ICB ICB ICB
Verizon Northwest ICB ICB ICB

VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 80

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 9.0 - ADVANCED SERVICES (CONTINUED)

9.3 ISDN PRI Service with Unlimited Local Calling and Bundled Toll/LD Service (Continued)

ISDN PRI with Unlimited Local and Bundled 50,000 Long Distance MOU
This package includes unlimited local and 50,000 long distance minutes of use. Also included is
Inbound Calling Line ID-Name & Number & Call-by-Call Selection (ISDN PRI) long distance
usage @ 50,000 MOUs (including regional toll). Usage over the selected LD package will be billed
at $0.049 per minute.

Monthl Recurrin Char e
12 Months 24 Months 36 Months
Qwest LATA 652 / South Idaho ICB ICB ICB
Qwest LATA 676 / North Idaho ICB ICB ICB
Verizon Northwest ICB ICB ICB

ISDN PRI with Unlimited Local and Bundled 100,000 Long Distance MOU
This package includes unlimited local and 100,000 long distance minutes of use. Also included is
Inbound Calling Line ID-Name & Number & Call-by-Call Selection (ISDN PRI) long distance
usage @ 100,000 MOUs (including regional toll). Usage over the selected LD package will be
billed at $0.049 per minute.

Monthl Recurrin Char e
12 Months 24 Months 36 Months
Qwest LATA 652 / South Idaho ICB ICB ICB
Qwest LATA 676 / North Idaho ICB ICB ICB
Verizon Northwest ICB ICB ICB

VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 81

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 9.0 - ADVANCED SERVICES (CONTINUED)

9.4 Digital DS-1 PBX Service with Unlimited Local Calling and Bundled Toll/LD Service

This service provides a trunk side DS1 electrical interface from the customer’s digital PBX system
to a digital port on a local Company switch for the origination and termination of calls. Traffic to
and from the digital PBX can be received or dialed directly from any PBX station without the
need for an attendant.

These digital trunks deliver a high-speed DS1 (T1) connection between your PBX and the
Company network. There are up to 24 channels on one facility, each of which can be used to
place or receive calls. This multi-channel capability dramatically reduces the need for additional
PBX circuit cards.

Each of these products is offered under a 12, 24 or 36 month term agreement. Rates include
unlimited local calling for sent-paid, directly dialed calls. Rates do not include calling card calls,
information type calls to Time and Weather, 555, 700, 900, 976 Services, Directory Assistance or
any other type of Operator Handled call.

The Digital DS-1 PBX Service with Unlimited Local Calling and Bundled Toll/LD Service
Products are offered with six different increments of Toll/LD Minutes of Use: 5,000, 10,000,
15,000, 30,000, 50,000 and 100,000. Installation charges are included in the monthly recurring
charges. Regional Toll and Long Distance Services must be PIC’d to the Company.

ISDN DS1 with Unlimited Local and Bundled 5,000 Long Distance MOU
This package includes unlimited local and 5,000 long distance minutes of use. Also included is
Inbound Calling Line ID-Name & Number and long distance usage @ 5,000 MOUs (including
regional toll). Usage over the selected LD package will be billed at $0.049 per minute.

Monthl Recurrin Char e
12 Months 24 Months 36 Months
Qwest LATA 652 / South Idaho ICB ICB ICB
Qwest LATA 676 / North Idaho ICB ICB ICB
Verizon Northwest ICB ICB ICB

ISDN DS1 with Unlimited Local and Bundled 10,000 Long Distance MOU
This package includes unlimited local and 10,000 long distance minutes of use. Also included is
Inbound Calling Line ID-Name & Number and long distance usage @ 10,000 MOUs (including
regional toll). Usage over the selected LD package will be billed at $0.049 per minute.

Monthl Recurrin Char e
12 Months 24 Months 36 Months
Qwest LATA 652 / South Idaho ICB ICB ICB
Qwest LATA 676 / North Idaho ICB ICB ICB
Verizon Northwest ICB ICB ICB

VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 82

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 9.0 - ADVANCED SERVICES (CONTINUED)

9.4 Digital DS-1 PBX Service with Unlimited Local Calling and Bundled Toll/LD Service
(Continued)

ISDN DS1 with Unlimited Local and Bundled 15,000 Long Distance MOU
This package includes unlimited local and 15,000 long distance minutes of use. Also included is
Inbound Calling Line ID-Name & Number and long distance usage @ 15,000 MOUs (including
regional toll). Usage over the selected LD package will be billed at $0.049 per minute.

Monthl Recurrin Char e
12 Months 24 Months 36 Months
Qwest LATA 652 / South Idaho ICB ICB ICB
Qwest LATA 676 / North Idaho ICB ICB ICB
Verizon Northwest ICB ICB ICB

ISDN DS1 with Unlimited Local and Bundled 30,000 Long Distance MOU
This package includes unlimited local and 30000 long distance minutes of use. Also included is
Inbound Calling Line ID-Name & Number and long distance usage @ 30,000 MOUs (including
regional toll). Usage over the selected LD package will be billed at $0.049 per minute.

Monthl Recurrin Char e
12 Months 24 Months 36 Months
Qwest LATA 652 / South Idaho ICB ICB ICB
Qwest LATA 676 / North Idaho ICB ICB ICB
Verizon Northwest ICB ICB ICB

ISDN DS1 with Unlimited Local and Bundled 50,000 Long Distance MOU
This package includes unlimited local and 50,000 long distance minutes of use. Also included is
Inbound Calling Line ID-Name & Number and long distance usage @ 50,000 MOUs (including
regional toll). Usage over the selected LD package will be billed at $0.049 per minute.

Monthl Recurrin Char e
12 Months 24 Months 36 Months
Qwest LATA 652 / South Idaho ICB ICB ICB
Qwest LATA 676 / North Idaho ICB ICB ICB
Verizon Northwest ICB ICB ICB

ISDN DS1 with Unlimited Local and Bundled 100,000 Long Distance MOU
This package includes unlimited local and 100,000 long distance minutes of use. Also included is
Inbound Calling Line ID-Name & Number and long distance usage @ 100,000 MOUs (including
regional toll). Usage over the selected LD package will be billed at $0.049 per minute.

Monthl Recurrin Char e
12 Months 24 Months 36 Months
Qwest LATA 652 / South Idaho ICB ICB ICB
Qwest LATA 676 / North Idaho ICB ICB ICB
Verizon Northwest ICB ICB ICB

VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 83

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 9.0 - ADVANCED SERVICES (CONTINUED)

9.5 ISDN BRI Service

ISDN BRI (Basic Rate Interface) uses standard “twisted pair” cables and is nearly three times
faster than a 56K dial up line. ISDN PRI (Primary Rate Interface) uses a 1.544 Mbps digital
transport facility (T1). Both services provide the superior clarity of digital transmission, a high-
speed data interface and sufficient bandwidth capacity to fulfill your current and future
communication needs.

ISDN BRI consists of two 64 Kbps B (Bearer) channels and one 16 Kbps D (Data) channel. Each B
channel has the ability to integrate voice, data, image and video. The B channels may be kept
separate or bonded together to deliver 128 Kbps.

Monthly Recurring Charges
Monthl Recurrin
Charge1

ISDN Basic Exchan e Di ital Line, eac $10.00
ISDN Basic Exchan e Circuit Switched Voice
First Line n/a
Second Line 2.00
ISDN Basic Exchan e Circuit Switched Data, eac 2.00
ISDN Basic Exchan e Alternate Circuit Switched
Voice/Data, each
2.00

1 These ISDN BRI rates are a supplement to individual Message Rate Service.
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 84

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 9.0 - ADVANCED SERVICES (CONTINUED)

9.6 Digital Centrex Service

Digital Centrex Service delivers superior performance, PBX-like functionality including
abbreviated dialing, and is compatible with many telephone sets. Each user has a unique seven-
digit direct telephone number and customized features. The service is affordable, power failure
safe and provides a scalable platform for future growth and technology.

Monthly Recurring Charges
Contract Len t Monthl Recurrin Char e

12 months – Assume Dial 9 26.61
12 months 23.15
24 mont s 21.05
36 months 17.59
60 months 16.51
84 months 15.80

NOTES FOR ALL: Availability of services must be verified with the Company based on customer
address and NPA-NXX. Rates do not included FCC End User Charge, FCC Port Charge, or other
surcharges and taxes. Minimum service period is 12 months. If service is cancelled prior to the end of the
contract, a termination charge will be calculated as follows: a. The average of the sum of all line charges
on three previous Company invoices to the customer (excluding taxes) multiplied by the number of
months remaining in the term agreement.

VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 85

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 10.0 - RESERVED FOR FUTURE USE
10.1 Reserved For Future Use
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 86

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 11.0 - MISCELLANEOUS SERVICES
11.1 Carrier Presubscription

11.1.1 General

Carrier Presubscription is a procedure whereby a Customer designates to the Company
the carrier which the Customer wishes to be the carrier of choice for intraLATA and
interLATA toll calls, Such calls are automatically directed to the designated carrier,
without the need to use carrier access codes or additional dialing to direct the call to the
designated carrier. Presubscription does not prevent a Customer who has presubscribed
to an IntraLATA or InterLATA toll carrier from using carrier access codes or additional
dialing to direct calls to an alternative long distance carrier on a per call basis.

11.1.2 Presubscription Options - Customers may select the same carrier or separate carriers for
intraLATA and interLATA long distance. The following options for long distance
Presubscription are available:

Option A: Customer select the Company as the presubscribed carrier for
IntraLATA and InterLATA toll calls subject to presubscription.

Option B: Customer may select the Company as the presubscribed carrier for
IntraLATA calls subject to presubscription and some other carrier as the
presubscribed carrier for interLATA toll calls subject to presubscription.

Option C: Customer may select a carrier other than the Company for intraLATA
toll calls subject to presubscription and the Company for interLATA toll
calls subject to presubscription.

Option D: Customer may select the carrier other than the Company for both
intraLATA and interLATA toll calls subject to presubscription.

Option E: Customer may select two different carriers, neither being the Company
for intraLATA and interLATA toll calls. One carrier to be the Customers'
primary intraLATA interexchange carrier. The other carrier to be the
Customer's primary interLATA interexchange carrier.

Option F: Customer may select a carrier other than the Company for no
presubscribed carrier for intraLATA toll calls subject to presubscription
which will require the Customer to dial a carrier access code to route all
intraLATA toll calls to the carrier of choice for each call.
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 87

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 11.0 – MISCELLANEOUS SERVICES (CONTINUED)

11.1 Carrier Presubscription, (Continued)

11.1.3 Rules and Regulations

Customers of record will retain their primary interexchange carrier(s) until they request
that their dialing arrangements be changed.

Customers of record or new Customers may select either Options A, B, C, D, E or F for
intraLATA Presubscription.

Customers may change their selected Option and/or presubscribed toll carrier at any time
subject to charges specified in 11.1.5 below:

11.1.4 Presubscription Procedures

A new Customer will be asked to select intraLATA and interLATA toll carriers at the time
the Customer places an order to establish local exchange service with the Company. The
Company will process the Customer’s order for service. All new Customers initial requests
for intraLATA toll service presubscription shall be provided free of charge.

If a new Customer is unable to make selection at the time the new Customer places an
order to establish local exchange service, the Company will read a random listing of all
available intraLATA and interLATA carriers to aid the Customer in selection. If selection is
still not possible, the Company will inform the Customer that he/she will be given 90
calendar days in which to inform the Company of his/her choice for primary toll carrier(s)
free of charge. Until the Customer informs the Company of his/her choice of primary toll
carrier, the Customer will not have access to long distance services on a presubscribed
basis, but rather will be required to dial a carrier access code to route all toll calls to the
carrier(s) of choice. Customers who inform the Company of a choice for toll carrier
presubscription within the 90-day period will not be assessed a service charge for the initial
Customer request.

Customers of record may initiate an intraLATA or interLATA presubscription change at
any time, subject to the charges specified in 11.1.5 below. If a Customer of record inquires
of the Company of the carriers available for toll presubscription, the Company will read a
random listing of all available intraLATA carriers to aid the Customer in selection.

VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 88

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528

SECTION 11.0 – MISCELLANEOUS SERVICES (CONTINUED)

11.1 Carrier Presubscription, (Continued)

11.1.5 Presubscription Charges

(A) Application of Charges

After a Customer’s initial selection for a presubscribed toll carrier and as detailed
in Paragraph 11.1.4 above, for any change thereafter, a Presubscription Change
Charge, as set forth below will apply. Customers who request a change in
intraLATA and interLATA carriers with the same order will be assessed a single
charge per line.

(B) Nonrecurring Charges

Per business line, trunk, or port

Initial Line, or Trunk or Port $5.00
Additional Line, Trunk or Port $5.00
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 89

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 12.0 – EXCHANGE AREAS
12.1 Exchange Areas (RC=Rate Class)

EXCHANGE RC EXCHANGE RC EXCHANGE RC

Afton 1 American Falls 2 Arid 1
Ashton 1 Bancroft 2 Blackfoot 2
Bliss 2 Boise 2 Buhl 2
Burley 1A Caldwell 2 Castleford 2
Caumil 1 Cottonwood 1 Craigmont 1
Dietrich 2 Downey 2 Driggs 1
Eden 2 Emmett 2 Glenns Ferry 2
Gooding 2 Grace 2 Grangeville 1
Hagerman 2 Hailey 1 Idaho City 2
Idaho Falls 2 Island Park 1 Jerome 2
Kamiah 1 Ketchum 1 Kimberly 2
Kooskia 1 Kuna 2 Lapwai 2
Lava Hot Springs 2 Lewiston 2 McCammon 2
Mack 1 Malad 1 Melba 2
Meridian 2 Middleton 2 Montpelier 2
Mountain Home 2 Murtaugh 2 Nampa 2
New Acres 2 New Plymouth 2 Nez Perce 1
Oakley 2 Oxbow 1 Paris 1
Payette 2 Pocatello 2 Preston 2
Rexburg 2 Rigby 2 Ririe 2
Roberts 2 St. Anthony 2 Shelley 2
Shoshone 1 Soda Springs 2 Stanley 1
Star 2 Twin Falls 2 Weiser 2
Wendell 2
VELOCITY, A MANAGED SERVICES COMPANY, INC. TARIFF P.S.C. No. 2- Telephone
Local Exchange Services Original Page 90

Issued: August 24, 2020 Effective: September 24, 2020
Issued by: Gregory Kiley, President
Velocity, A Managed Services Company, Inc.
7130 Spring Meadows Drive West
Holland, Ohio 43528
SECTION 13.0 – PROMOTIONAL OFFERINGS / CONTRACT & ICB
13.1 Promotional Offerings

The Company, upon notification to Commission, may make promotional offerings to its service
which may include waiving or reducing the applicable charges for the promoted service. The
promotional offerings may be limited as to the duration, the date and times of the offering and
the locations where the offerings are made.

13.2 Contract Rates / Individual Case Basis (ICB) Arrangements

Competitive pricing arrangements at negotiated rates may be furnished on an individual case
basis (ICB) in response to request by customers to Velocity, for proposals or for competitive bids.
Service offered under this tariff provision will be provided to the Customer pursuant to contract.
Unless otherwise specified, the regulations for such arrangements are in addition to the
applicable regulations and prices in other sections of this tariff. Specialized rates or charges will
be made available to similarly situated Customers on a non-discriminatory basis. Company will
provide the Commission with copies of any ICB contractual arrangements.

VELOCITY, A MANAGED SERVICES COMPANY, INC. Idaho PUC Tariff No. 1
Sheet No. 26

Issued: August 24, 2020 Effective: September 24, 2020
Issued By: Gregory Kiley
Title: President
4.7 Rate Periods

Monday - Friday Sat. Sun.
8 a.m.
to
5 p.m.*
Daytime Rate Period
5 p.m.
to
11 p.m.*
Evening Rate Period Evening
Rate
Period
11 p.m.
to
8 a.m.*
Night/Weekend Rate Period
* To, but not including
When a message spans more than one rate period, total charges for the
minutes in each rate period are calculated and the results for each rate
period are totaled to obtain the total message charge. If the calculation
results in a fractional charge, the amount will be rounded up to the higher
cent.

4.8 Payphone Dial Around Surcharge

A dial around surcharge of $0.60 per call will be added to any completed
intrastate toll access code and subscriber toll-free 800/888 type calls placed from
a public or semi-public payphone.