Uni-Tel Communications Group Inc.pdf

Uni- Tel Communications Group, Inc.
John Gustaitis, CEO
618B West Fifth Ave.
Naperville, IL 60563
Idaho P.UC. No.
Original Page 1
Issued: July 13, 1998
Effective: July 24, 1998
PRICE LIST APPLICABLE TO
INTEREXCHANGE SERVICES
WITHIN THE STATE OF IDAHO
PROVIDED BY
UNI-TEL COMMUNICATIONS GROUP, INc.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUL 2 4 1998
Boise, Idaho
Uni- Tel Communications Group, Inc.
John Gustaitis, CEO
618B West Fifth Ave.
Naperville, IL 60563
Idaho P.UC. No.
Original Page 2
Issued: July 13, 1998
Effective: July 24, 1998
CHECK PAGE
All the pages of this Price List are effective as of the date shown at the top of the respective
page(s). Original and revised pages as named below comprise all changes from the original Price
List.
PAGE REVISION
Title Original Page
Original Page
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Original Page
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Original Page
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Original Page
*N ew or revised pages
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUL 41998
Boise, Idaho
Uni- Tel Communications Group, Inc.
John Gustaitis, CEO
618B West Fifth Ave.
Naperville, IL 60563
Idaho P.c. No.
Original Page 3
Issued: July 13 , 1998
Effective: July 24, 1998
CHECK PAGE (Con
PAGE REVISION
Original Page
Original Page
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Original Page
Original Page
Original Page
Original Page
Original Page
Original Page
Original Page
Original Page
Original Page
Original Page
Original Page
Original Page
Original Page
Original Page
Original Page
*New or revised pages
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FlUNG
JUL 2 4 1998
Boise. Idaho
Uni- Tel Communications Group, Inc.
John Gustaitis, CEO
618B West Fifth Ave.
Naperville, IL 60563
Idaho P.C. No.
Original Page 4
Issued: July 13, 1998
Effective: July 24, 1998
TABLE OF CONTENTS
Page No.
Check Page
Table of Contents
Concurring, Connecting or Other Participating Carriers
Symbols
Price List Format
Section 1 - Definitions and Abbreviations
Section 2 - Rules and Regulations
Section 3 - Description of Services
Section 4 - Rates and Charges
Idaho P~blic Utilities Commission
Office of the Secretary
CEPTED FOR FII:lNG
JUL 2 4 1998
80ise, Idaho
Uni- Tel Communications Group, Inc.
John Gustaitis, CEO
618B West Fifth Ave.
Naperville, IL 60563
Idaho P.Ue. No.
Original Page 5
Issued: July 13 , 1998
Effective: July 24, 1998
CONCURRING. CONNECTING OR
OTHER PARTICIPATING CARRIERS
None
SYMBOLS
The following are the only symbols used for the purposes indicated below:
Changed regulation
Discontinued rate or regulation
Increase
Matter relocated without change
New rate or regulation
Reduction
Reissued matter
Change in text, but no change in rate or regulation
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FlUNG
JUL 2 4 1998
Boise, Idaho
Uni- Tel Communications Group, Inc.
John Gustaitis, CEO
618B West Fifth Ave.
Naperville, IL 60563
Idaho P.C. No.
Original Page 6
Issued: July 13 , 1998
Effective: July 24, 1998
PRICE LIST FORMAT
Page Numbering - Page numbers appear in the upper right corner of the page. Pages are
numbered sequentially. However, new pages are occasionally added to the Price List.
When a new page is added between pages already in effect, a decimal is added. For
example, a new page added between pages 14 and 15 would be 14.
Page Revision Numbers - Revision numbers also appear in the upper right corner of each
page. These numbers are used to determine the most current page version on file with the
Commission. For example, the 4th revised page 14 cancels the 3rd revised page 14.
Paragraph Numbering Sequence - There are six levels of paragraph coding. Each level
coding is subservient to its next higher level:
1.1 (A)
1.1 (A). 1
1.1 (A).1.a
Check Sheets - When a Price List filing is made with the Commission, an updated check
sheet accompanies the Price List filing. The check sheet lists the pages contained in the
Price List, with a cross reference to the current revision number. When new pages are
added, the check sheet is changed to reflect the revision.
Idaho Public Utilities Commission
Office of the Secretary
' '
ACCEPTED FOR FILING
JUL 2 4 1998
Boise, Idaho
Uni- Tel Communications Group, Inc.
John Gustaitis, CEO
618B West Fifth Ave.
Naperville, IL 60563
Idaho P.Ue. No.
Original Page 7
Issued: July 13, 1998
Effective: July 24 , 1998
SECTION 1 - DEFINITIONS AND ABBREVIATIONS
Access Line: An Access Line is a transmission line from either the LEe's or the DUC's Point-
of-Presence (POP) to Customer s premises used to process voice and limited speed data calls.
Business Customer: A Business Customer is a Customer whose use of the Service(s) are for
a business, professional, institutional, or occupational purpose.
CAP: CAP is an acronym for Competitive Access Provider.
Commission: Commission refers to the Idaho Public Utilities Commission.
Company: Company refers to Uni- Tel Communications Group, Inc.
Customer: The Customer is a person or legal entity which subscribes to Service(s) from the
Company and thereby assumes responsibility for the payment of charges and compliance with the
Company s Price List regulations.
DUC: DUC is an acronym for Designated Underlying Carrier.
Idaho P~blic Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUL 2 4 1998
Boise, Idaho
Uni- Tel Communications Group, Inc.
John Gustaitis, CEO
618B West Fifth Ave.
Naperville, IL 60563
Idaho P.UC. No.
Original Page 8
Issued: July 13 , 1998
Effective: July 24, 1998
SECTION 1 - DEFINITIONS AND ABBREVIATIONS
InterLA T A Call: An interLA T A call is any call that originates in one LATA and terminates
in a different LATA.
IntraLATA Call: An intraLATA call is any call that originates and terminates within the same
LATA.
IXC: IXC stands for Interexchange Carrier.
LATA: LATA is an acronym for Local Access Transport Area which is a geographic area
established for the provision and administration of communications service as provided for in the
Modification of Final Judgment and any further modification thereto.
LEC: LEC is an acronym for Local Exchange Carrier.
MA TR: MA TR is an acronym for Minimum Average Time Requirement. If average call
duration for inbound Service( s) is less than the MA TR, call duration will be calculated as the
number of calls times the MA TR.
Modification of Final Judgement: Modification of Final Judgement refers to that decision of
the United States District Court for the District of Columbia appearing at 552 F. Supp 131
(1982).
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUL 2 4 1998
Boise, Idaho
Uni- Tel Communications Group, Inc.
John Gustaitis, CEO
618B West Fifth Ave.
Naperville, IL 60563
Idaho P.UC. No.
Original Page 9
Issued: July 13 , 1998
Effective: July 24, 1998
SECTION 1 - DEFINITIONS AND ABBREVIATIONS
NXX: NXX is the first three digits of a Customer s telephone number. N is a number between
2 and 9. X is a number between 0 and 9.
NP A Centroid: NP A Centroid is the rating center which is sometimes used to calculate mileage
for inbound 800 calls and calling card calls.
PBX: PBX is an acronym for Private Branch Exchange.
PIC: PIC is an acronym for Primary Interexchange Carrier.
POP: POP is an acronym for Point-of-Presence and is the central office of the DUC or the
Company where the LEC or CAP hands off the traffic of the Company s Customers to the DUC
or the Company or where the Customer s facility interconnects with the DUC or the Company.
c.: P.Ue. stands for Idaho Public Utilities Commission.
Rate Center: A Rate Center is a specified geographical location used for determining mileage
measurements.
Residential Customer: A Residential Customer is a Customer whose use of the Company
Service(s) are substantially of a social and domestic nature.
Idaho Public Utilities Co '
Office of the
mmrsslon
ACCE PTE ecretary
OR FILING
JUl 2 4 1998
Boise Idaho
. .
Uni- Tel Communications Group, Inc.
John Gustaitis, CEO
618B West Fifth Ave.
Naperville, IL 60563
Idaho P.UC. No.
Original Page 10
Issued: July 13 , 1998
Effective: July 24, 1998
SECTION 1 - DEFINITIONS AND ABBREVIATIONS
Service(s): Service(s) are defined as the telecommunications services provided pursuant to this
tariff.
State: State refers to the State of Idaho.
Switched Access: If the Customer s location has a transmission line that is switched through the
LEC or CAP to reach the long distance network, the access is switched. Switched Access
facilities are also referred to as shared use facilities.
Underlying Carrier: Underlying Carrier refers to the interexchange carrier that provides the
long distance services the Company resells.
V &H: V &H is an acronym for vertical and horizontal.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUL 2 4 1998
Boise, Idaho
Uni- Tel Communications Group, Inc.
John Gustaitis, CEO
618B West Fifth Ave.
Naperville, IL 60563
Idaho P.C. No.
Original Page 11
Issued: July 13 , 1998
Effective: July 24, 1998
SECTION 2 - RULES AND REGULATIONS
Undertaking of the Company
The Company services are offered for intrastate InterLATA and IntraLATA
telecommunication services originating and terminating within Idaho under the terms of this
Price List. Services are offered subject to the availability of facilities and the terms and
conditions of this Price List. The Company resells the services of facility based carriers
subject to the terms of any applicable interstate offering or arrangement between the DUC
and the Company.
This Price List is on file with the Commission and copies may be inspected during normal
business hours at the Company s principal place of business which is located at 618B West
Fifth Avenue, Naperville, IL 60563.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUL 2 4 1998
Boise, Idaho
Uni- Tel Communications Group, Inc.
John Gustaitis, CEO
618B West Fifth Ave.
Naperville, IL 60563
Idaho P.e. No.
Original Page 12
Issued: July 13, 1998
Effective: July 24, 1998
SECTION 2 - RULES AND REGULATIONS
Limitations
Service(s) are offered subject to the availability of facilities and the provisions of
this Price List.
The Company reserves the right without liability to discontinue offering
Service(s), or limit the use of Service(s) in either case when necessitated by
conditions beyond its control, or when the Customer is using Service(s) in
violation of the law or the provisions of this Price List.
Prior written permission from the Company and approval pursuant to Paragraph
14 are required before any assignment or transfer of Service(s). All regulations
and conditions contained in this Price List shall apply to all such permitted
assignees or transferees, as well as all conditions for Service(s).
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUL 2 4 1998
Boise, Idaho
Uni- Tel Communications Group, Inc.
John Gustaitis, CEO
618B West Fifth Ave.
Naperville, IL 60563
Idaho P.e. No.
Original Page 13
Issued: July 13, 1998
Effective: July 24, 1998
SECTION 2 - RULES AND REGULATIONS
Liabilities of the Company
Conditions under which the Company may refuse or terminate Service(s) without
liability include but are not limited to:
non-payment of any sum owing to the Company; or
insufficient or fraudulent billing information, invalid or unauthorized
telephone numbers, or pre-arranged account code numbers; or
any violation by a Customer related to the request for such Service(s) of
either the provisions of this Price List or any laws, rules, regulations, or
policies; or
of any order or decision of a court or other governmental authority which
prohibits the Company from offering such Service(s); or
if the Company deems such refusal necessary to protect itself or third parties
against fraud or to otherwise protect its personnel, agents, or Service(s); or
use or misuse of Company s or DUC's network or for any unlawful or
criminal purpose; or
refusal by Customer to allow Company reasonable access to the Customer
facilities to provision Service(s).
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUL 2 4 1998
Boise, Idaho
Uni- Tel Communications Group, Inc.
John Gustaitis, CEO
618B West Fifth Ave.
Naperville, IL 60563
Idaho P.Ue. No.
Original Page 14
Issued: July 13 , 1998
Effective: July 24, 1998
SECTION 2 - RULES AND REGULATIONS
Liabilities of The Company (Con
3.4
The liabilities of the Company for damages arising out of mistakes, omissions
interruptions, delays, errors or defects occurring in the course of providing
Service(s) hereunder and not caused by the negligence or intentional acts of the
Customer shall in no event exceed an amount equivalent to the initial period
charge to the Customer according to this Price List for the call during which such
mistake, omission, interruption, delay, error or defect in the course of offering
Service( s) hereunder occurs, except in cases of willful misconduct by the
Company.
The Company is not liable for any act or omission of any other company or
companies furnishing a portion of any Service(s).
The Company is not liable for any defacement of, or damage to, the equipment
or premises of a Customer resulting from the provision of Service(s) when such
defacement or damage is not the result of the Company s negligence.
No contractors, agents, or employees of connecting, concurring or other
participating carriers or companies shall be deemed to be contractors, agents, or
employees of the Company without written authorization.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUL 2 4 1998
Boise, Idaho
Uni- Tel Communications Group, Inc.
John Gustaitis, CEO
618B West Fifth Ave.
Naperville, IL 60563
Idaho P.UC. No.
Original Page 15
Issued: July 13 , 1998
Effective: July 24, 1998
SECTION 2 - RULES AND REGULATIONS
Liabilities of The Company (continued)
Service(s) are furnished subject to the conditions that there will be no abuse or
fraudulent use of the Service(s). Abuse or fraudulent use of Service(s) includes
but is not limited to:
the use of Service(s) to transmit a message or to locate a person or
otherwise to give or obtain information, without payment of the charge
applicable for Service(s); or
the obtaining, or attempting to obtain, or assisting another to obtain or to
attempt to obtain Service(s) by rearranging, tampering with, or making
connection with any Service(s) components of the Company or the DUC, or
by any trick, scheme, false representation, or false credit device, or by or
through any other fraudulent means or device whatsoever, with intent to
avoid the payment, in whole or in part, of the regular charge for such
Service(s); or
the use of Service( s) of the Company for a message or messages
anonymous or otherwise, if in a manner reasonably to be expected to
frighten, abuse, torment, or harass another; or
the use of Service(s) in such a manner as to interfere unreasonably with the
use of Service(s) by one or more other customers.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUL 2 4 1998
Boise, Idaho
Uni- Tel Communications Group, Inc.
John Gustaitis, CEO
618B West Fifth Ave.
Naperville, IL 60563
Idaho P.e. No.
Original Page 16
Issued: July 13 , 1998
Effective: July 24, 1998
2.3
SECTION 2 - RULES AND REGULATIONS
Liabilities of The Company (Con
2.4
The Company s liability shall be limited to that expressly assumed in Paragraph
3 hereof. The Company shall not be liable for any other direct, indirect
consequential, special, actual, or punitive damages, or for any lost profits of any
kind or nature whatsoever arising out of any furnishing of, or interruption in
Service(s) provided hereunder, absent a determination of willful misconduct by
judicial or administrative proceedings. With respect to Service(s) provided
hereunder, the Company hereby expressly disclaims, without limitation, all
warranties not stated in this Price List, whether express, implied or statutory, and
in particular disclaims all implied warranties of merchantability and fitness for a
particular purpose.
The above language does not constitute a determination by the Commission that
a limitation of liability imposed by the Company should be upheld in a court of
law. Acceptance for filing by the Commission recognizes that it is a court'
responsibility to adjudicate negligence and consequential damage claims. It is also
the court s responsibility to determine the validity of the exculpatory clause.
Use of Service(s)
The Customer may not use Service(s) provided under this Price List for any unlawful
purpose.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUL 2 4 1998
Boise, Idaho
Uni- Tel Communications Group, Inc.
John Gustaitis, CEO
618B West Fifth Ave.
Naperville, IL 60563
Idaho P.C. No.
Original Page 17
Issued: July 13 , 1998
Effective: July 24, 1998
SECTION 2 - RULES AND REGULATIONS
Obligations of the Customer
The Company shall be indemnified and held harmless by the Customer against:
claims for libel, slander, infringement of patent or copyright, or unauthorized
use of any trademark, trade name, or service mark arising out of the
material, data, information, or other content transmitted by the Company;
violation of any other literary, intellectual, artistic, dramatic, or musical
right;
violations of the right to privacy;
claims of patent infringement arising from combining or connecting
Company s facilities or the facilities ofthe DUC with apparatus and systems
of the Customer;
all lost or stolen calling cards, except as described in Paragraph 2.
any other rights whatsoever relating to or arising from message content or
the transmission thereof;
all other claims arising out of any act or omission of the Customer in
connection with Service(s) provided by the Company.
Idaho P~blic Utilities Commission
OffIce of the Secretary
ACCEPTED FOR FILING
JUL 2 4 1998
Boise, Idaho
Uni- Tel Communications Group, Inc.
John Gustaitis, CEO
618B West Fifth Ave.
Naperville, IL 60563
Idaho P.Ue. No.
Original Page 18
Issued: July 13, 1998
Effective: July 24, 1998
SECTION 2 - RULES AND REGULATIONS
Obligations of the Customer (Con
5.4
The Customer shall be responsible for the payment of all charges for Service(s)
provided under this Price List and for the payment of all excise, sales, use or other
similar taxes that may be levied by a governing body or bodies in conjunction
with or as a result of Service(s) furnished under this Price List.
The Customer is responsible for paying for all Service( s) the Company provides
to or from the Customer s telephone number(s), regardless of whether the
Customer s facilities were used fraudulently.
The Company shall not be required to consider any Customer claim for damages
or statutory penalties, or adjustments, refunds or cancellation of charges unless the
Customer has notified the Company of any dispute concerning charges within
three (3) years, or the basis of any claim for damages, within sixty (60) calendar
days after an invoice is rendered or a debit is effected by the Company for the call
giving rise to such dispute or claim. Any such notice must set forth sufficient
facts to provide the Company with a reasonable basis upon which to evaluate the
Customer s claim or demand. In the event that the Customer is not satisfied with
the Company s resolution of any dispute, the Customer may contact the
Commission for review and disposition of the matter by calling toll free (800)
432-0369 or by writing to Idaho Public Utilities Commission, attn: Consumer
Assistance, Statehouse, 472 West Washington, Boise, Idaho 83702.
The Company s failure to provide or maintain Service(s) under this Price List shall
be excused by the Customer for all circumstances beyond the Company
reasonable control.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUL 2 4 1998
Boise, Idaho
Uni- Tel Communications Group, Inc.
John Gustaitis, CEO
618B West Fifth Ave.
Naperville, IL 60563
Idaho P.UC. No.
Original Page 19
Issued: July 13 , 1998
Effective: July 24, 1998
SECTION 2 - RULES AND REGULATIONS
Obligations of the Customer (Con
The Customer shall indemnify and save the Company harmless from any and all
liability not expressly assumed by the Company in Paragraph 2.3 and arising in
connection with the provision of Service( s) to the Customer, and shall protect and
defend the Company from any suits or claims alleging such liability, and shall pay
all expenses (including attorneys' fees) and satisfy all judgments which may be
incurred by or rendered against the Company in connection therewith.
Lost Or Stolen Calling Cards Or Authorization Codes
The Customer is responsible for all charges including all calls placed by use of Customer
assigned authorization or calling card code(s). Upon knowledge of facts which would alert
a reasonable person to the possibility that an unauthorized person is using Customer
authorization or calling card code, the Customer shall alert and give notice to the Company
of such facts. The Customer shall be excused from liability only with respect to calls
placed after receipt of such notice by the Company.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUL 2 4 1998
Boise, Idaho
Uni- Tel Communications Group, Inc.
John Gustaitis, CEO
618B West Fifth Ave.
Naperville, IL 60563
Idaho P.C. No.
Original Page 20
Issued: July 13 , 1998
Effective: July 24, 1998
SECTION 2 - RULES AND REGULATIONS
Obtaining Service
Application for Service(
To obtain Service(s), the Company may require an application in the form of a
completed Service Agreement, a Letter of Agency, or any other written documents
as may be in effect from time to time. The applicant must also establish credit
satisfactory to the Company as provided in Paragraph 2.
7.2 Establishment of Credit
(A) Applicant
Pursuant to Paragraph 2.1 and prior to accepting the applicant's Service
Agreement, the Company reserves the right to examine the credit record and
check the references of the applicant. In the case of refusal to establish
Service, the Company shall notify the Applicant in writing of the reason for
such refusal.
(B)Customer
If the conditions of Service(s) or the basis on which credit was originally
established have materially changed, an existing Customer may be required
to establish additional credit. The Company reserves the right to examine
the credit record and check the references of any Customer at any time.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUL 2 4 1998
Boise, Idaho
Uni- Tel Communications Group, Inc.
John Gustaitis, CEO
618B West Fifth Ave.
Naperville, IL 60563
Idaho P.C. No.
Original Page 21
Issued: July 13, 1998
Effective: July 24, 1998
SECTION 2 - RULES AND REGULATIONS
Obtaining Service (Con
Customer Deposits
(A) General
Any applicant whose credit is not acceptable to the Company as provided
in Section 2.2 hereof may be required to make a deposit to be held as a
guarantee of payment of charges. In addition, an existing Customer may be
required to make a deposit or to increase a deposit presently held by the
Company in the event that the conditions of Service( s) or basis on which
credit was originally established have materially changed. The Customer
deposit will be held by the Company.
(B) Amount of Deposit
The amount of any deposit shall not exceed the estimated charges for two
months' Service. The Company shall determine the amount of the deposit.
(C) Interest on Deposits
The Company will pay interest on deposits in accordance with Commission
rules.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUL 2 4 1998
Boise, Idaho
Uni- Tel Communications Group, Inc.
John Gustaitis, CEO
618B West Fifth Ave.
Naperville IL 60563
Idaho P.C. No.
Original Page 22
Issued: July 13, 1998
Effective: July 24, 1998
SECTION 2 - RULES AND REGULATIONS
Obtaining Service (Con
Deposits (Con
(D) Return of Deposit
A deposit will be returned:
when an application for Service( s) has been canceled prior to the
establishment of Service(s).
at the end of one year of satisfactory credit history.
upon discontinuance of Service(s).
Notwithstanding the foregoing, prior to the return, deposits will be applied
to any outstanding charges of the Customer for Service(s) and only the
excess, if any, will be returned.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUL 2 4 1998
Boise, Idaho
Uni- Tel Communications Group, Inc.
John Gustaitis, CEO
618B West Fifth Ave.
Naperville, IL 60563
Idaho P.C. No.
Original Page 23
Issued: July 13 , 1998
Effective: July 24, 1998
SECTION 2 - RULES AND REGULATIONS
Rendering and Payment of Bills
General
The Customer is ultimately responsible for payment of all charges for Service(s)
provided by the Company.
Billing Period
The billing period is one month.
Rendering Bills
Bills are sent to the current billing address no later than thirty (30) days following
the close of billing.
8.4 Payment of Bills
Payments are due twenty five days from the invoice date. The due date is
disclosed on the bill. Checks should be made payable to the Company as named
on the bill and are sent to the address as listed on the bill.
Late Charge
If a Customer s bill is not paid within thirty (30) days from the date on the
invoice, the Company may impose a late charge of 1.25% per month on the
delinquent amount.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING.
JUL 2 4 1998
Boise, Idaho
Uni- Tel Communications Group, Inc.
John Gustaitis, CEO
618B West Fifth Ave.
Naperville IL 60563
Idaho P.Ue. No.
Original Page 24
Issued: July 13, 1998
Effective: July 24, 1998
SECTION 2 - RULES AND REGULATIONS
Rendering and Payment of Bills
LEC Billing
F or those Services that are billed through the local exchange company, the rules
of the local exchange company with respect to rendering and payment of bill will
apply in lieu of those set forth in this Section.
Suspension of Service
Service may be temporarily suspended immediately where instances of fraud or
abuse as described in section 2.3 are discovered by the Company or reported to
the Company by the Customer or, with five (5) days written notice to the
Customer for non-payment.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUL 2 4 1998
Boise. Idaho
Uni- Tel Communications Group, Inc.
John Gustaitis, CEO
618B West Fifth Ave.
Naperville, IL 60563
Idaho P.ue. No.
Original Page 25
Issued: July 13 , 1998
Effective: July 24, 1998
SECTION 2 - RULES AND REGULATIONS
Customer Service
General
Customer Service may be contacted in writing at 618B West Fifth Ave.
Naperville, IL 60563. To reach Customer Service via telephone, Customers call
toll-free [phone]. Service Representatives work Monday through Friday,
excluding holidays, from 8:00 AM to 5:00 PM central time. After hours, calls are
answered by an answering service. If the call is not an emergency, the Customer
will be called back the next business day. If the call is an emergency, Company
employees are available on a standby basis to assist a Customer with a service
difficulty.
Billing Inquiries
Billing inquiries may be referred to the Company s Customer Service organization
as indicated in paragraph 2.1 above. If the Customer is not satisfied with the
Company s resolution of a billing inquiry, the Customer may make application to
the Commission for review and disposition of the matter.
Service Difficulties
Service difficulties may be referred to the Company s Customer Service
organization, as indicated in paragraph 2.1 above.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUL 2 4 1998
Boise, Idaho
Uni- Tel Communications Group, Inc.
John Gustaitis, CEO
618B West Fifth Ave.
Naperville, IL 60563
Idaho P.e. No.
Original Page 26
Issued: July 13 , 1998
Effective: July 24, 1998
SECTION 2 - RULES AND REGULATIONS
10 Cancellation By Customer
10.General
A Customer may cancel Service(s) by giving five (5) days oral or written notice
to the Company. Such notice should be addressed to the Company s Customer
Service organization at the address specified in Paragraph 2.
10.Customer With Switched Access
The Customer s Service(s) are canceled when the LEC changes the PIC code or
when the DUC or CAP cancels the Service(s), as authorized by the Customer.
10.LEC Billing
F or those Services that are billed through the local exchange company, the rules
of the local exchange company with respect to cancellation of Service
Customer will apply in lieu of those set forth in this Section.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUL 2 4 1998
Boise, Idaho
Uni- Tel Communications Group, Inc.
John Gustaitis, CEO
618B West Fifth Ave.
Naperville, IL 60563
Idaho P.UC. No.
Original Page 27
Issued: July 13 , 1998
Effective: July 24, 1998
SECTION 2 - RULES AND REGULATIONS
11 Termination of Service By Company
11.1 Termination For Non-Payment of Charges Due
If payment is not received by the due date on the bill, a termination notice is sent
to the Customer.
11.2 Notice of Service Termination
The written termination notice will provide the reason for the notice, and the final
date by which the account is to be settled or specific action taken. A notice of
service termination will be sent to the Customer five (5) days prior to service
termination.
11.3 Termination Without Notice
However, in the event of emergency or threatened or actual disruption of service
to other Customers, the Company may terminate service without notice. Service
will be terminated by the Company without previous notice if the following
conditions apply:
In the event of a condition on the Customer s premises determined by the
Company to be hazardous.
In the event of the Customer s use in such a manner as to adversely affect
the service to others.
In the event of unauthorized use or fraud.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUL 2 4 1998
Boise, Idaho
Uni- Tel Communications Group, Inc.
John Gustaitis, CEO
618B West Fifth Ave.
Naperville, IL 60563
Idaho P.Ue. No.
Original Page 28
Issued: July 13 , 1998
Effective: July 24, 1998
SECTION 2 - RULES AND REGULATIONS
11 Termination of Service By Company (Con
11.4 LEC Billing
For those Services that are billed through the local exchange company, the rules
of the local exchange company with respect to termination of Service will apply
in lieu of those set forth in this Section.
12 Installation and Connection Charges
All Company services are interstate services with the Customer having the option of using
the service to place intrastate calls. The Company does not have an installation
connection, or monthly service charge for the intrastate portion of the service.
13 Taxes
In addition to the charges specifically pertaining to the Service(s), certain federal, state, and
local surcharges, taxes, and fees will be applied to these Service(s). These taxes
surcharges, and fees are calculated based upon the amount billed to the end user for the
Company s intrastate Service(s). All state and local taxes, surcharges, and fees (i., sales
tax, gross receipts tax, municipal utilities tax) are listed as separate line items and are not
included in the quoted rates listed in the Price List.
14 Transfer or Assignment
The Company s intrastate Service(s) may not be transferred or assigned to a new Customer
unless the new Customer s credit is approved.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUL 2 4 1998
Boise, Idaho
Uni- Tel Communications Group, Inc.
John Gustaitis, CEO
618B West Fifth Ave.
Naperville, IL 60563
Idaho P.e. No.
Original Page 29
Issued: July 13 , 1998
Effective: July 24, 1998
SECTION 2 - RULES AND REGULATIONS
15 Minimum Call Completion Rate
A Customer can expect a call completion rate (number of calls completed/number of calls
attempted) of not less than 98% during peak use periods.
16 Timing of Calls
Calls are timed by the switch used to route the Customer s long distance traffic.
Chargeable time begins when connection is established between the calling station and the
called station. Chargeable time ends when the calling station "hangs up . If the called
station "hangs up" but the calling station does not, chargeable time ends when the
connection is released by the automatic timing equipment. Answer supervision is utilized
where available. When answer supervision is not available from the LEC end office
software answer supervision is utilized.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUL 2 4 1998
Boise. Idaho
Uni- Tel Communications Group, Inc.
John Gustaitis, CEO
618B West Fifth Ave.
Naperville, IL 60563
Idaho P.e. No.
Original Page 30
Issued: July 13 , 1998
Effective: July 24, 1998
SECTION 2 - RULES AND REGULATIONS
17 Rate Period
Different rates may be applicable to a call at a different time of the day and on certain days
of the week, as specified in the appropriate rate schedule for that call. The rate periods
shown below apply. All times shown are local time at the calling station in case of an
outbound call and at the called station in case of an inbound call.
Times Applicable
Rate Period From To But Not Days
Including Applicable
Day 8:00 AM 5:00 PM Mon - Fri
Evening 5:00 PM 11 :00 PM Sun - Fri
Night 11:00 PM 8:00 AM All days
8:00 AM 11:00 PM Saturday
8:00 AM 5:00 PM Sunday
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUl 2 4 1998
Boise, Idallo
Uni- Tel Communications Group, Inc.
John Gustaitis, CEO
618B West Fifth Ave.
Naperville, IL 60563
Idaho P.Ue. No.
Original Page 31
Issued: July 13 , 1998
Effective: July 24, 1998
SECTION 2 - RULES AND REGULATIONS
18 Mileage Measurements
Each rate center or POP has a unique set of assigned vertical and horizontal (V &H)
coordinates which are used by the DUC for calculating mileage. Calculation of mileage
is in accordance with the V &H coordinate system.
The distance is measured using the V &H coordinates associated with either the rate centers
of the originating and terminating stations or the V &H coordinates associated with the
originating and terminating POP of the DUC. The type of access determines which V
coordinates are used.
If a call is originated or terminated via switched access, the distance is measured using the
V &H coordinates associated with the rate centers of the originating or terminating station.
The rate for a call between access lines associated with stations that use the same central
office is the rate for zero miles.
The airline mileage between rate centers is determined by applying the formula below to
the vertical and horizontal (V &H) coordinates associated with the rate centers involved.
FORMULA:
(Vl- V2)2 +(HI-H2)2
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FIUN
JUL 2 4 1998
Boise, Idaho
Uni- Tel Communications Group, Inc.
John Gustaitis, CEO
618B West Fifth Ave.
Naperville, IL 60563
Idaho P.Ue. No.
Original Page 32
':-~
Issued: July 13 , 1998
Effective: July 24, 1998
SECTION 2 - RULES AND REGULATIONS
19 Determining Rate In Effect
19.G~neral
For outbound Service(s) that are time-of-day sensitive, the time-of-day at the
central office or POP associated with the calling station determines the rate in
effect. For inbound Service(s) that are time-of-day sensitive, the time-of-day at
the central office or POP associated with the called station determines the rate in
effect. Time of day shall be determined in accordance with Paragraph 2.17.
19.Calls Originating Via Switched Access
When a unit of time is split between two rate periods, each rate period applies to
the portion of the call that occurred during that rate period.
2.20 Application of Charges
Usage charges apply to all completed calls. The usage charges for each completed call
during a billing month will be computed. Ifthe charge includes a fraction of a cent $0.005
and greater, the fraction is rounded up to the next higher whole cent. Otherwise, the charge
is rounded down to the next lower whole cent.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUl 2 4 1998
Boise, Idaho
Uni- Tel Communications Group, Inc.
John Gustaitis, CEO
618B West Fifth Ave.
Naperville, IL 60563
Idaho P.C. No.
Original Page 33
Issued: July 13, 1998
Effective: July 24, 1998
SECTION 2 - RULES AND REGULATIONS
21 Interruption of Service(s)
2.21.1 General
It shall be the obligation of the Customer to notify the Company of any
interruption in Service(s) for which a credit allowance is desired. Before giving
such notice, the Customer shall ascertain that the interruption is not being caused
by any action or omission by the Customer within the Customer s control, or is
not in wiring or equipment, if any, furnished by the Customer.
21.Usage Sensitive Service(s)
Credit allowances for the interruption of Service(s) are subject to the general
liability provisions set forth in Paragraph 2.3 preceding.
22 Restoration of Service(s)
The use and restoration of Service( s) in emergencies shall be in accordance with the
priority system specified in Part 64, Subpart D of the Rules and Regulations of the Federal
Communications Commission.
2.23 Special Promotional Offerings
The Company may from time to time engage in Special Promotional Offerings or trial
Service offerings limited to certain dates, times, or locations designed to attract new
subscribers or to increase subscriber awareness of a particular Price List offering. The
Company will notify the Commission of the rates, charges, and terms and conditions of any
promotion via letter.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUL 2 4 1998
Boise, Idaho
Uni- Tel Communications Group, Inc.
John Gustaitis, CEO
618B West Fifth Ave.
Naperville, IL 60563
Idaho P.Ue. No.
Original Page 34
Issued: July 13 , 1998
Effective: July 24, 1998
SECTION 2 - RULES AND REGULATIONS
24 Contested Charges
The Company will not be required to consider any Customer claim for damages or statutory
penalties, or adjustments, refunds, credits or cancellation of charges, unless the Customer
has notified the Company, in writing, of any dispute concerning charges witin three (3)
years, or the basis of any claim for damages, within sixty (60) calendar days after an
invoice is rendered or a debit is effected by the Company for the call giving rise to such
dispute or claim. Any such notice must set forth sufficient facts to provide the Company
with a reasonable basis upon which to evaluate the Customer s claim or demand. Such
notice must be sent to the Company s Customer Service Department as per Section 2.9 of
this Price List. If the Customer is not satisfied with the Company s resolution of a billing
inquiry, the Customer may make application to the Commission for review and disposition
of the matter.
26 Questions Regarding The Company s Price List
If one of the Company s Customers or someone from the general public has a question
regarding the company s Price List, the question should be referred to the Company
Customer Service department pursuant to Section 2.9 of this Price List.
27 Persons Designated As A Contact For The Commission Staff
27.Ongoing Operations of the Company
John Gustaitis, III
Chief Operations Officer
Uni- Tel Communications Group, Inc.
618B West Fifth Avenue
Naperville, IL 60563
[phone]
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING.
JUL 2 4 1998
Boise. Idaho
Uni- Tel Communications Group, Inc.
John Gustaitis, CEO
618B West Fifth Ave.
Naperville, IL 60563
Idaho P.C. No.
Original Page 35
Issued: July 13, 1998
Effective: July 24, 1998
SECTION 2 - RULES AND REGULATIONS
27 Persons Designated As A Contact For The Commission Staff (continued)
27.Price List
John Gustaitis, III
Chief Operations Officer
Uni-Tel Communications Group, Inc.
618B West Fifth Avenue
Naperville, IL 60563
[phone]
27.Complaints/Inquiries From Customer
Inquiries from Customers should be referred to the Company s Customer Service
department pursuant to Section 2.9 of this Price List. If a problem occurs which
cannot be resolved by the Customer Service representative or the Company
supervisory staff, a complaint may be referred to John Gustaitis, III, Chief
Operations Officer, Uni-Tel Communications Group, Inc., 618B West Fifth
Avenue, Naperville, IL 60563 who may be reached via telephone at (800) 499-
5912.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUL 2 4 1998
Boise. Idaho
Uni- Tel Communications Group, Inc.
John Gustaitis, CEO
618B West Fifth Ave.
Naperville, IL 60563
Idaho P.C. No.
Original Page 36
Issued: July 13, 1998
Effective: July 24, 1998
SECTION 3 - DESCRIPTION OF SERVICES
General
All Service(s) are interstate offerings with the Customer having the option of using the
Service(s) to place intrastate calls. Intrastate Service(s) are only available if the Customer
subscribes to the Company s comparable interstate Service(s) offering. All Switched
Access Service(s) are available only in equal access serving area. All Service(s) may be
provisioned by the DUe.
The selection of the Service will be determined by the Company based on the type
access the Applicant utilizes to reach the long distance network of the Underlying Carrier
and the Applicant's average intrastate , interstate, and international usage for the past three
months. It is the Applicant's responsibility to furnish the Company copies of their prior
months long distance telephone bills for use in making this determination.
3.2 Uni- Tell Plus
Uni- Tel 1 Plus is an outbound only, long distance pricing plan for Residential Customers
and Business Customers using Switched Access to reach the long distance network of the
DUe. All Calls are billed in one minute increments subject to a minimum connect time
of one minute. All calls are rounded up to the next highest minute. All charges for this
Service will be billed through the customer s local exchange company.
Idaho P~blio Utilities Commission
CCE
Off'ce of the Secretary
PTED FOR FILING
JUL 2 4 1998
Boise, Idaho
Uni- Tel Communications Group, Inc.
John Gustaitis, CEO
618B West Fifth Ave.
Naperville, IL 60563
Idaho P.UC. No.
Original Page 37
Issued: July 13 , 1998
Effective: July 24, 1998
SECTION 3 - DESCRIPTION OF SERVICES
Directory Assistance
Intrastate Directory Assistance involves the supplying of assistance in determining or
attempting to determine the telephone number of a party for a call which is outside of the
calling party s area code but within the calling party s state. Calls for directory assistance
within the calling party s area code are routed to and handled by the LEC. If a Customer
calls directory assistance for a call within the state but outside of the Customer s area code
the call is routed to and handled by the DUe. Intrastate directory assistance is available
if the Customer subscribes to any outbound Service(s). The Directory Assistance charge
applies whether or not the directory assistance bureau furnished the requested telephone
number(s) (e., where the requested telephone number is unlisted, non-published or no
record can be found).
Idaho Public Utilities CommissiOR
Office of the Secretary
ACCEPTED FOR FILING
JUL 2 4 199B
Boise, Idaho
Uni- Tel Communications Group, Inc.
John Gustaitis, CEO
618B West Fifth Ave.
Naperville, IL 60563
Idaho P.UC. No.
Original Page 38
Issued: July 13 , 1998
Effective: July 24, 1998
SECTION 4 - RATES AND CHARGES
Uni- Tell Plus
Rate Per Minute
$0.259
Directory Assistance
The rate is $0.95 per call.
4.3 Miscellaneous Charges
Pursuant to the FCC's Order in CC Docket 96-128 , this surcharge applies only to dial-
around calls, i., calls originating via a Customer s 800 and other toll-free numbers and
travel cards, from payphone instruments. The Customer will pay the Company a per call
surcharge of $0.30 per call for all such traffic.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUL 2 4 1998
Boise, Idaho