20140320Application.pdf

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Idaho Public Utilities Commission
Secretary
472 West Washington Street
Boise. Idaho 83702
RE: TelexFREE. LLC
Enclosed please find for filing an unstapled original and three (3) copies of
TelexFREE. I-LC's Application fbr a Certificate of Public Convenience and Necessity.
The company has no local exchange customers in the State of Idaho at this time, and this
is a new filing.
APPLICANT HAS ALSO ENCLOSED ONE (I) COPY OF ITS FINANCIAL
STATEMENTS IN A SEPARATE ENVELOPE MARKED ''CONFIDENTIAL AND
PROPRIETARY'" AND RESPECTFULLY REQUESTS CONFIDENTIAL
TREATMENT OF' THE ENCLOSED FINANCIAL INFORMATION. APPLICANT
EXPECTS THAT THIS INFORMATION WILL BE RESTRICTED TO COUNSEL.
AGENTS AND EMPOLOYEES WHO ARE SPECIFICALLY ASSIGNED TO THIS
APPLICATION BY THE COMMISSION.
I have also enclosed an extra copy of this letter to be date stamped and returned
to me in the enclosed self'-addressed, stamped envelope. If you have any questions,
please do not hesitate to contact me. Thank you fbr your cooperation in this matter.
4274 Enfield CouG Palm Harbor, Florida 34685
Regulatory Consultants and Attorneys
Phone: [phone] Facsimilet [phone]
www.isq-telecom.com
!. f I:i " ';r,J
Tx f-T-t4-ot
lsaacs, Consultant
BEFORE THE PUBLIC UTILITIES COMMISSION OF THE STATE OFIDAHO
In the Matter of the Application of
TELEXFREE, LLC. lbr a Certificate of
Public Convenience and Necessity to
Provide Interexchange seruices
throughout the State of Idaho
Docket *",T{E-Il4-ol
APPLICATION OF TELEXFREE, LLC
l'elexFREE, LLC, (herea{ter referred to as ''f'elex" or "Applicant"), pursuant to the
Idaho Code $$61-526-528, IDAPA 3l .01 .01 . I I I and Procedural Order No. 26665. hereb-v applies
to the Idaho Public Utilities Commission ("Commission") for a Certificate of Public Convenience
and Necessiry" to authorize TelexFREE to provide interexchangeservicesinldaho.
In support of its application, TelexFREE provides the following:
l. Proposed Services
1. Applicantproposesto provide interexchange services throughout the State of
I d a h o . TelexFREE plans to market to both residential and business customers to provide long
distance and toll free service. Service will be provided from the leased network of its
underlying national carrier. Applicant may, in tlre f'uture, also lease transport tbcilities frorrr
ILECs statewide and will do so pursuant to negotiated interconnection agreements.
2. Applicant will use the existing conduits" ducts, rights-of-way, and facilities of other
telecommunications carriers, utilities, and municipalities. Applicant will not construct any new, or
extend any existing, outside plants in Idaho to provide the services for which it seeks authoriry.
3. 'felexFREE's marketing strategy will be developed and will comply
Commission rules and regulations in the state of ldaho. TelexFREE will advertise its
through media of general distribution, using television, radio, and local print media. lt
communicate the availability of services, service features, and packages through direct
Finally" it will provide details of its offers on its website.
rvith all
services
will also
agents.
II. Form of Business
4. TelexFREE is a competitive provider of long distance phone services. TelexFREE has
not been denied requested certification in any jurisdiction and is curently authorized to provide
interexchange telecommunication services in the following states: California, Connecticut,
Kentucky, Missouri, North Carolina. Nebraska, Texas and Washington.
5. TelexFREE is a Limited Liability Company, organized under the laws of the state of
Nevada.
6. Applicant's legal name is TelexFREE Telephone Company, LLC, with its principal
place of business located at225 CedarHill Street, Suite200, Marlborough, MA 01752, Phone: (508)
460-3333 and Fax: [phone].
7. A copy of Applicant's Afticles of Incorporation is attached hereto as EXHIBIT A.
8. TelexFREE's authority to transact business as a foreign corporation in ldaho is attached
hereto as EXIIIBIT B.
9. TelexFREE's registered agent for service in Idaho is InCorp Services,Inc. at 1524 S.
Vista Ave, Suite 12, Boise,ID 83705-2536
10, A list of the names and addresses of TelexFREE's common stockholders owning the
greatest number of shares of common stock and the number of shares owned by each is being filed
separately as EXHIBIT C-
I l. TelexFREE's officers are:
Name: Jim Merrill
Title: Managing Member, President
DirectTelephoneNumber: 508-460-3333
FAX Number: 508-460-3330
Email: [e-mail]
Name: Carlos Wanzeler
Title: Member, CTO
Direct Telephone Number: 508-460-3333
FAX Number: 508-460-3330
Email: cwanzeler(@telexfiee.conr
12. TelexFREE has no corporation. association or sirnilar organization holding a 5Yo or
greater ou,nership or managelnent interest.
13. TelexFREE ltas no subsidiaries.
14. Correspondence peftaining to this Applicatic-rn should be directed to:
Joseph Isaacs % ISG-Telecom Consultants'
Phone: [phone]
isaacs@ is g-te lecom.com
III. Telecommunication Service
15. TelexFREE intends to begin providing service in ldaho after it obtains authorization to
do so. Initial plans are to enter into the appropriate service arrangenlents with Frontier to offer such
services^
a. TelexFREE will use the existing conduits, ducts, rights-of-way, and facilities of
other telecomnrunications carriers, utilities" and municipalities. Applicant will not
construct any new, or extend any existing, outside plants in Idaho to provide the
services for which it seeks authority.
b. Any t-acilities deployed by TelexFREE will be for gateways to interface to the
Public Switched Telephone Netrvork. Additionally, TelexFREE deploys network
aggregation routers in each local service area to concerrtrate and transport telephony
traffic from line equipment to its core network for eventual termination to the Public
S*,itched Telephone Network and vice versa. All other networks required to provide
service will be leased from other parties.
16. TelexFREE will offertheir Long Distance Services to both business
and residential customers in the State of ldaho. Services will be available to subscribers twenty-four
hours per day, seven days per week, at rates" terms and conditiorrs established by Applicant. Services
r,'ill be offered and provided in accordance with applicable ldaho statutes and Commission
regulations. Applicant's tariff. containing the terms, and conditions, applicable to its customers,
and a description of the services offered, rvill be filed upon a grant of operating authority.
IV. Service Territory
17. TelexFREEinitiallyplanstoprovideservicethroughout the State of Idaho.
Applicant's service area will be identical to that of the incumbents, and applicant incorporates the
incumbents' service area maps by reference hereto. TelexFREE. however. seeks the full range of
interexchange authorify" so that it can have flexibility in provisioning its services in the future.
V. Financial Information
19. Financial information demonstrating TelexFREE's financial qualifications is being filed
separately as f,XHIBIT D in a separately sealed envelope Under Seal marked "Confidential and
Proprietary". As shown in the attached information, TelexFREE is financially qualified to operate
within the State of ldaho.
VI. "Illustrative" Tariff Filings
20. TelexFREE's proposed initial interexchange tariff is attached as EXHIBIT B.
VII. Customer contacts
?1. TelexFREE's planned service offerings will meet or exceed any applicable Commission
quality of service requirements. To ensure top quality service, TelexFREE will be available during
regular business hours for customer inquiries. Potential customers can call TelexFREE's toll free
number (888) 670-4 890forgeneral questionsor billing inquiries. Customerscanreporttechnical
problems via tlre same toll free number. TelexFREE will continuously monitor and maintain a high
level of control over its network on a 24-hours-a-day. 7-days-a-week basis.
22. TelexFREE has a toll free number available to atl consumers24 hours per dayl 7
days per week at [phone].
23. Inquiries from Commission Stafffor resolving complaints and matters concerning
rates lists and tariffs should be directed to:
Name: Danielle Gross
Title: Custorner Service Manager
DirectTelephoneNumber: 508-263-0733
FAX Number: 508-460-3330
Toll FR.EE: 888-670-4890
Email: [e-mail]
VIII. Interconnection Agreements
24. Applicant has no need to negotiate of an interconnection agreement with
Frontier on as of the date of this filing,
IX. Compliance with Commission Rules
25. Applicant has reviewed the laws and regulations governing interexchange
telecommunications services in ldaho and will provide service in accordance with all laws,
rules. and regulations to the extent they are not preempted by the Federal Act.
X. Escrow Account or Security Bond
26. TelexFREE does not require advance payments or deposits; therefore, no
escrow account is being filed.
Xl, Conclusion
.{s demon$lratcd by th* applicrtion and pursuanl 1$ ldaho Code $$61-526-528^ IDAPA
31.0i.01.111. and ltocetiural C)rder No. 26665. Telsx]'RLH's expenise in the telecommunications
sector r*.ill permit it to select the most economic and ellicient serl'ices, thereby oroviding the
cxstomers with an excellent combination of price, oualit_v and customgr service. Applicant asserts
that this application will serve the public intersst berau$e the Applicanl's provision oflocal nnd long
dist*nce telecommunications s*rviocs will increase competiiion and provide consumers in l<laho wi*
grear* choices. lt is in the public intersst to creare competition in the prorision of local exchange
and inrcrexchange markets. Authorizing Applicant to provide local exchange and interexchange
serrices will result in r ggeater variety nftelecornmnni*ations serrices and products to tusiness and
residential consunlers in the telecommunications market. Consumers benelir from increased choices
among l'acilities-based local and interexchange provideni and competitive. cost based rates.
Applicant respectlullv requesrs the Commission
enter an Order granting thi; Application.
Respccrf'ully submitted,
By: Jim Menill, Managing Member
Subseritred and sworn belbre rne this 5'h day tlf lr4arch, 20I 4.
My- Conrmission Expir*s: il*e*6ev l.j.ot7 mulr.il(GMnt
fiOTARY PUTLK
Commorwealth of llrsJdrEat8
My Comrr(\lon Erpitlt oo
EXHIBIT "A"
Articles of lncorporation from Nevada SOS
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TELEXFREE, LLC
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Buslness Entity lnfofinatlon
Status:Active File Date:07n9t2012
Type:Domestic Umitgd-Llabillty Company Entity Number:E03806ir20'12-3',
Qualifying Stale:NV Llst of Officers Oue:07t31120,t4
Managed By:Manage6 Expiration Date:
Foreiga Name:On Adnrin Ho6:No
lWBusiness lD:NV20r21tt46g25 Business License Ejg:o7Blnol.4
Registe ned Ag€ nt lnformation
Na!ne:BWFC PROCESSING CENTER. LLC Address 1 3960 HOWARD HUGHES PIflI'Y STE 5OO
Address 2:Citf LAS VEGAS
stde:NV Zp Code:89169
Phone:Fax
Mailhg AddrBs 1:Mailing Address 2:
lllailing City:Mailing srate:NV
MailhE ap Code:
Ag€nt Type:Comm€rclal Registcr€d Agent - Llmltcd-LiablltV Corporation
Jurisdiction:NEVADA stalus:Actlve
Vlew all buslneas on{ti€a under thls reglsterod agent 0
Ofiice't ..: tnclude lnactive Oltlcens
Iuanager " JA!aES M IllERRlll
Addr€ss l:4705 S DURANGO DR#10{LJ51 Address 2:
City:I.AS VEGAS Slate:NV
Zip Code:891/t7 Country:USA
Slalus:Actlve Email:
Manager. CARLOS N WANELER
Address 1:4705 S DURANGO DR #1OOJ51 Address 2:
Crty:I-AS VEGAS Slate:NV
Zp Code:89147 Countfy:USA
Status:AcUv€Ernail:
Cllch here to view 4 actions\imendments associated wlth this com pany 0
I ofl 2110/2014 6:23 Al
EXHIBIT "B"
Foreign Corporation status from the ldaho SOS
Exhibit "C"
Stockholders
Currently TelexFREE. LLC has two (2) stockholders
JIM MERRILL SOYO
CARLOS WANZELER 50%
EXHIBIT "D"
FINANCIALS FOR THE PERIOD ENDING L2I3TIL3
EFILEDUNDERSEAL
TELEXFREE, LLC Idaho PUC TariffNo. I
Orisinal Sheet No. I
TELECOMMUNICATIONS SERVICES
TARIX'F APPLICABLE TO
INTEREXCHANGE
SERVICES WITHIN THE
STATE OF IDAHO PROVIDED
BY
TELEXtr',REE, LLC
Issued: March 25,2014
Issued By:
Jim Merrill, Managing Member
TelexFREE, LLC
225 Cedar Hill Street, Suite 200
Marlborough, MA 01752
Effective: ,2014
TELEXFREE, LLC Idaho PUC Tariff No. 1
Original Sheet No. 2
CHECKLIST
Tariff sheets are effective as of the date shown. Revised sheets as named below contain
all changes from the original tariff that are in effect on the date thereof.
Issued: March25,2014
Issued By:
Jim Menill, Managing Member
TelexFREE, LLC
225 Cedar Hill Street, Suite 200
Marlborough, MA 01752
PAGE REVISION NO.PAGE REVISION NO.
I Orieinal 23 Orieinal
2 Orieinal 24 Orieinal
J Orisinal 25 Orieinal
4 Orieinal 26 Orieinal
5 Orisinal 27 Orieinal
6 Orieinal 28 Orieinal
7 Orisinal 29 Orieinal
8 Orisinal 30 Orieinal
9 Orisina 31 Orieinal
l0 Orisinal 32 Orie nal
1l Orisinal JJ Orie nal
t2 Orieinal 34 Oris nal
t3 Orieinal
T4 Orieinal
t5 Orieinal
t6 Orieinal
I7 Orisinal
t8 Orieina
t9 Oris na
20 Orie na
2t Oris na
22 Oris nal
Effective: ,2074
TELEXFREE, LLC Idaho P.S.C. TariffNo. 1
Orisinal Sheet No. 3
DESCRIPTION
Title Sheet
Check Sheet
Table of Contents
Explanation of Symbols
Tariff Format
Application of Tariff
Section
1.
2.
2.1
2.2
2.3
2.4
2.5
2.6
)7
?..8
2.9
2.r0
2.tt
2.t2
2.13
2.14
2.15
2.16
2.17
2.18
Issued: March 25,2014
Issued By:
Technical Terms and Abbreviations
Rules and Regulations
Undertaking of the Company
Limitations of Service
Use
Liabilities of the Company
Intemrption of Service
Restoration of Service
Minimum Service Period
Payments and Billing
Cancellation by Customer
Cancellation by Company
Interconnection
Deposits and Advance Payments
Credit Limit
Taxes
Schools and Libraries Discount Program
Healthcare Providers' Support Program
Flexible Pricing
Marketing Practices
TABLE OF CONTENTS
Jim Merrill, Managing Member
TelexFREE, LLC
225 Cedar Hill Street, Suite 200
Marlborough,MA 01752
SHEET NUMBER
1
2
J
5
6
7
9
9
9
10ll
15
16
t6
t6
18
l8
20
20
2t
2t
2T
24
27
27
Effective: ,2014
TELEXFREE, LLC Idaho P.S.C. Tariff No. 1
Orisinal Sheet No. 4
TABLE OF CONTENTS, Continued
DESCRIPTION
Section
SHEET NUMBER
J.
3.1
3.2
J.J
3.4
3.4.1
3.5
3.6
3.t
4.
4.1
4.1.1
4.t.2
4.t.3
4.t.4
4.2
4.2.1
4.2.2
4.3
4.4
4.5
4.5.t
4.s.2
4.6
Issued: March 25,2014
Issued By:
Description of Service
Timing of Calls
Minimum Call Completion Rate
Calculation of Distance
Service Offerings
Switched Access
Operator Services
Directory Assistance
Promotions
Rates
Service Charges
Call Duration
RBOC - ITC Surcharges
Non-Billable Toll-Free Charges
Toll-Free Minimum Usage
Rate Schedule
Inbound Switched Service
Outbound Switched Service
Operator Assisted Calls
Directory Assistance
Miscellaneous Charges
Late Payment
Returned Check Charges
Individual Case Basis (ICB) Arrangements
27
27
27
28
29
28
30
30
30
31
31
31
31
3l
3l
32
32
JJ
JJ
JJ
JJ
JJ
JJ
34
Jim Merrill, Managing Member
TelexFREE, LLC
225 Cedar Hill Street, Suite 200
Marlborough, MA 01752
CONCURRING CARRIERS
None
CONNECTING CARRIERS
None
OTHER PARTICIPATING CARRIERS
None
EXPLANATION OF SYMBOLS
(C) To signify changed condition or regulation
(D) To signiff deleted or discontinued rate, regulation or condition
(l) To signify a change resulting in an increase to a Customer's bill
(M) To signiff that material has been moved from another Tariff location
(N) To signify a new rate, regulation condition or sheet
(R) To signify a change resulting in a reduction to a Customer's bill
(T) To signify a change in text but no change to rate or charge
Issued: March25,2014
Issued By:
Idaho P.S.C. TariffNo. 1
Jim Merrill, Managing Member
TelexFREE, LLC
225 Cedar Hill Street, Suite 200
Marlborough, MA 01752
TELEXFREE,
Effective: ,2014
A.
B.
TELEXFREE, LLC Idaho P.S.C. Tariff No. I
Orisinal Sheet No 5
TARIFF FORMAT
Sheet Numbering - Sheet numbers appear in the heading of each sheet. Sheets are
numbered sequentially. However, occasionally, when a new sheet is added between
sheets already in effect, a decimal is added. For example, a new sheet added between
sheets 14 and 15 would be 14.1.
Sheet Revision Numbers - Revision numbers also appear in the upper right corner of
each sheet. These numbers are used to determine the most current sheet version on file
with the Commission. For example, the 4th revised Sheet 14 cancels the 3rd Revised
Sheet 14. Because of various suspension periods, deferrals, etc. the Commission follows
in its Tariff approval process, the most current sheet number on file with the Commission
is not always the sheet in effect. Consult the Check Sheet for the sheet currently in
effect.
Paragraph Numbering Sequence - There are nine levels of paragraph coding. Each
level of code is subservient to its next higher level:
2.
2.1.
2.1.r.
2.1.1.4.
2.t.t.4.1.
2.1.1.A.1.(a).
2.1.1.A.1.(a).I.
2.1, .t .A.1.(a).I.(i).
2.r .t .A.1 .(a).1(i).(1 ).
Check Sheets - When a Tariff filing is made with the Commission, an updated Check
Sheet accompanies the Tariff filing. The Check Sheet lists the sheets contained in the
Tariff with a cross reference to the current revision number. When new sheets are added,
the Check Sheet is changed to reflect the revision. All revisions made in a given filing
are designated by an asterisk (*). There will be no other symbols used on this sheet if
these are the only changes made to it (i.e., the format, etc., remains the same, just revised
revision levels on some sheets). The Tariff user should refer to the latest Check Sheet to
find if a particular sheet is the most current on file with the Commission.
lssued: March25,2014
Issued By:
Jim Merrill, Managing Member
TelexFREE, LLC
225 Cedar Hill Street, Suite 200
Marlborough, MA 01752
C.
D.
Effective:
TELEXFREE, LLC Idaho P.S.C. TariffNo. 1
C)risinal Sheet No. 7
APPLICATION OF TARIFF
This Tariff contains the rates, terms and conditions applicable to the provision of specialized
resold intrastate common carrier telecommunications services by TELEXFREE LLC between
various locations within the State of Idaho.
All services are interstate offerings. Intrastate service is an add-on service available only if the
Customer subscribes to the Company's interstate offerings.
Issued: March 25,2014
Issued By:
Effective: _,2014
Jim Merrill, Managing Member
TelexFREE, LLC
225 Cedar Hill Street, Suite 200
Marlborough, MA 01752
TELEXFREE, LLC Idaho P.S.C. TariffNo. 1
Sheet No. 8
SECTION 1 . TECHNICAL TERMS AND ABBREVIATIONS
Account Code: A numerical code, one or more of which are available to a Customer to enable
identification ofindividual users or groups ofusers on an account and to allocate costs ofservice
accordingly.
Called Station:
Callinq Card:
The terminating point of a call (i.e., the called number).
A card issued by Company containing such account numbers assigned to its
Customer which enables the charges for calls made to be properly billed on a pre-arranged basis.
Commission: Idaho Public Service Commission
Company: TELEXFREE LLC ("Telex")
Credit Card: A valid bank or financial organization card, representing an account to which the
costs of products and services purchased by the card holder may be charged for future payment.
Such cards include those issued by VISA or MasterCard.
Customer: The person, firm, corporation or other entity which orders or uses service and is
responsible for payment of charges and compliance with tariff regulation.
Dedicated Access: Non-switched access between a Customer's premises and the point of
presence of the Company's underlying carrier.
Disconnect or Disconnection: The termination of a circuit connection between the originating
station and the called station or the Company's operator.
Subscriber: See "Customer" definition.
Issued: March25,2074
Issued By:
Jim Merrill, Managing Member
TelexFREE, LLC
225 Cedar Hill Street, Suite 200
Marlborough,MA0l752
Effective:,2014
TELEXFREE,Idaho P.S.C. TariffNo. I
Orisinal Sheet No. 9
SECTION 2 - RULES AND REGULATIONS
2.I. UNDERTAKING OF THE COMPANY
2.1.1. Company's services are furnished for telecommunications originating and/or
terminating in any area within the State of Idaho.
2.1.2. Company is a non-facilities-based provider of resold interexchange telecommunications
to Customers for their direct transmission and reception of voice, data, and other types
of communications.
2.1.3. Company resells access, switching, transport, and termination services provided by
interexchange carriers.
2.1.4. Subject to availability, the Customer may use account codes to identiff the users or user
groups on an account. The numerical composition of the codes shall be set by
Company to assure compatibility with the Company's accounting and billing systems
and to avoid the duplication of codes.
2.1.5. The Company's services ilre provided on a monthly basis unless otherwise provided,
and are available twenty-four (24) hours per day, seven (7) days per week.
2.1.6.Request for service under this Tariff will authorize the Company to conduct a credit
search on the Customer. The Company reserves the right to refuse service on the basis
of credit history, and to refuse further service due to late payment or nonpayment by the
Customer.
2.2. LIMITATIONS OF SERVICE
2.2.1. Service is offered subject to availability of the necessary facilities and/or equipment and
subject to the provisions of this Tariff.
Issued: March25,2014
Issued By:
Jim Merrill, Managing Member
TelexFREE, LLC
225 Cedar Hill Street, Suite 200
Marlborough, MA 01752
Effective:,2014
TELEXFREE, LLC Idaho P.S.C. Tariff No. I
Original Sheet No. 10
SECTION 2 - RULES AND REGULATIONS, Continued
2.2. LIMITATIONS OF SERVICE, Continued
2.2.2. Company reserves the right to immediately disconnect service without incurring
liability when necessitated by conditions beyond the Company's control or when the
Customer is using the service in violation of either the provisions of this Tariff or the
Commission rules.
2.2.3. The Company does not undertake to transmit messages, but offers the use of its
facilities when available, and will not be liable for errors in transmission or for failure to
establish connections.
2.2.4. The Customer obtains no property right or interest in the use of any specific type of
facility, service, equipment, telephone number, process or code. All rights, titles and
interests remain, at all times, solely with the Company.
2.2.5. Prior written permission from the Company is required before any assignment or
transfer. All regulations and conditions contained in this Tariff shall apply to all such
permitted assignees or transferees, as well as all conditions of service.
2.2.6. The Company reserves the right to refuse an application for service by a present or
former Customer who is indebted to the Company for service previously rendered
pursuant to this Tariff until the indebtedness is satisfied.
2.3.USE
2.3.1. Service may be used for the transmission of communications by the Customer for any
lawful purpose for which the service is technically suited.
Issued: March25,2014
Issued By:
Jim Merrill, Managing Member
TelexFREE, LLC
225 Cedar Hill Street, Suite 200
Marlborough,MA 01752
Effective:,2014
TELEXFREE,LLC Idaho P.S.C. TariffNo. I
Orisinal Sheet No. 11
SECTION 2 - RULES AND REGULATIONS, Continued
2.3. USE, Continued
2.3.2. Service may not be used for any unla'*fi.rl purpose or for any purpose for which any
payment or other compensation is received by the Customer, except when the Customer
is a duly authorized and regulated common carrier. This provision does not prohibit an
arrangement between the Customer, authorized user or joint user to share the cost of
service.
2.3.3. Application for service may be made verbally or in writing. The name(s) of the
Customer(s) desiring to use the service must be set forth in the application for service.
2-3.4. The Company strictly prohibits use of the Company's services without payment or an
avoidance of payment by the Customer by fraudulent means or devices including
providing falsified calling card numbers or invalid calling card numbers to the
Company, providing falsified or invalid credit card numbers to the Company or in any
way misrepresenting the identity of the Customer.
2.4. LIABILITIES OF THE COMPANY
2.4.1.The liability of the Company for damages arising out of mistakes, omissions,
intemrptions, delays, errors or defects in transmission occurring in the course of
furnishing service or other facilities and not caused by the negligence of the Customer,
commences upon activation of service and in no event exceeds an amount equivalent to
the proportionate charge to the Customer for the period of service during which such
mistakes, omissions, interruptions, delays, errors or defects in transmission occur. For
the purpose of computing such amount, a month is considered to have thirty (30) days.
To the extent permitted by law, the Company will in no event be responsible for any
indirect, incidental, consequential, reliance, special, lost revenue, lost savings, lost
profits, or exemplary or punitive damages, regardless of the form of action, whether in
contract, tort, negligence of any kind whether active or passive, strict liability or
otherwise. The terms of this Section shall apply notwithstanding the failure of any
exclusive remedy.
lssued: March 25,2014
Issued By:
Jim Merrill, Managing Member
TelexFREE, LLC
225 Cedar Hill Street, Suite 200
Marlborough, MA 01752
Effective:
TELEXFREE, LLC Idaho P.S.C. TariffNo. 1
Original SheetNo. l2
SECTION 2 - RULES AND REGULATIONS, Continued
2.4. LIABILITIES OF THE COMPANY, Continued
2.4.2. Company is not liable for any act or omission of any other company or companies
furnishing a portion of the service.
2.4.3 Except as expressly warranted in writing by Company, Company makes no warranty or
guarantee, express or implied, and Company expressly disclaims any implied warranties
of merchantability and fitness for a particular purpose.
2.4.4. Company shall be indemnified and held harmless by the Customer against:
A. Claims for libel, slander, infringement of copyright or unauthorized use of any
trademark, trade name or service mark arising out of the material, data,
information or other content transmitted over Company's facilities; and
B. Claims for patent infringement arising from combining or connecting.company's
facilities with apparatus and systems of the Customer; and
C. All other claims arising out of any act or omission of the Customer in connection
with any service provided by Company.
2.4.5. The Company is not liable for any defacement of, or damage to, the equipment or
premises of a Customer resulting from the furnishing of services when such defacement
or damage is not the result of the Company's negligence.
Issued: March 25,2014
Issued By:
Jim Merrill, Managing Member
TelexFREE, LLC
225 Cedar Hill Street, Suite 200
Marlborough, MA 01752
Effective: ,2014
TELEXFREE,LLC Idaho P.S.C. Tariff No. I
Original Sheet No. 13
SECTION 2 - RULES AND REGULATIONS, Continued
2.4. LIABILITIES OF THE COMPANY, Continued
2.4.6. Company shall not be liable for and the Customer indemnifies and holds harmless from
any and all loss claims, demands, suits, or other action or liability whatsoever, whether
suffered, made instituted or asserted by the Customer or by any other party or person,
for any personal injury to, death of any person or persons, and for any loss, damage,
defacement or destruction of the premises of the Customer or any other property,
whether owned by the Customer or by others, caused or claimed to have been caused
directly or indirectly by the installation, operation, failure to operate, maintenance,
removal, presence, condition, location or use of equipment or wiring provided by
Company where such installation, operation, failure to operate, maintenance, condition,
location or use is not the direct result of Company's negligence.
2.4.7. No agents or employees of connecting, concurring or other participating carriers or
companies shall be deemed to be agents or employees of the Company without written
authorization.
2.4.8. The Company is not liable for any failure of performance hereunder due to causes
beyond its control, including, but not limited to, unavoidable intemrption in the working
of its circuits or those of another common carrier; acts of nature, storms, fire, floods, or
other catastrophes; any law, order, regulation, direction, action, or request of the United
States Govemment, or any other govemmental entity having jurisdiction over the
Company or of any department, agency, commission, bureau, corporation, or other
instrumentality or any one or more of such instrumentality or any one of more of such
governmental entities, or of any civil or military authority; national emergencies,
insurrections, riots, rebellions, wars, strikes, lockouts, work stoppages, or other labor
difficulties; or notwithstanding anything in this Tariff to the contrary, the unlawful acts
of the Company's agents and employees, if committed beyond the scope of their
employment.
Issued: March 25,2014
lssued By:
Jim Merrill, Managing Member
TelexFREE, LLC
225 Cedar Hill Sheet, Suite 200
Marlborough, MA 01752
Effective:
TELEXFREE,LLC Idaho P.S.C. TariffNo. I
C)risinal SheetNo 14
SECTION 2 - RULES AND REGULATIONS, Continued
2.4. LIABILITIES OF THE COMPANY, Continued
2.4.9. The Company shall not be liable for damages or adjustments, refunds, or cancellation of
charges unless the Customer has notified the Company of any dispute concerning
charges, or the basis of any claim for damages, after the invoice is rendered by the
Company for the call giving rise to such dispute or claim, unless ordered by the
Commission pursuant to Idaho law. The Company shall not be responsible for claims
made outside the thirty (30) day period. Any such notice must set forth sufficient facts
to provide the Company with a reasonable basis upon which to evaluate the Customer's
claim or demands.
2.4.10. The Company shall not be liable for any damages, including usage charges, that the
Customer may incur as a result of the unauthorized use of its communications
equipment. The unauthorized use of the Customer's communications equipment
includes, but is not limited to, the placement of calls from the Customer's premises and
the placement of calls through Customer-controlled or Customer-provisioned equipment
that are transmitted or carried over the Company's network services without the
authorization of the Customer. The Customer shall be fully liable for all such charges.
Issued: March 25,2014
Issued By:
Jim Menill, Managing Member
TelexFREE, LLC
225 Cedar Hill Street, Suite 200
Marlborough, MA 01752
Effective: ,2014
TELEXFREE, LLC Idaho P.S.C. Tariff No. 1
Original Sheet No. l5
SECTION 2 - RULES AND REGULATIONS, Continued
2.5. INTERRUPTION OF SERVICE
2.5.1. Credit allowance for intemrptions of service which are not due to Company's testing or
adjusting, to the negligence of the Customer, or to the failure of channels, equipment
and/or communications equipment provided by the Customer, are subject to the general
liability provisions set forth in Section 2.4., herein It shall be the obligation of the
Customer to notifu Company of any intemrptions of service. Before giving such notice,
the Customer shall ascertain that the trouble is not being caused by any action or
omission of the Customer, not within the Customer's control
2.5.2. For purposes of credit computation for leased facilities, every month shall be considered
to have 720 hours. No credit shall be allowed for an intemrption of a continuous
duration of less than two (2) hours.
2.5.3. The subscriber shall be credited for an intemrption of two (2) hours or more at the rate
of ll720th of the monthly charge for the facilities affected for each hour or major
fraction thereof that the intemrption continues.
Credit formula: Credit - (N720)XB
A - outage time in hours
B - total monthly charge for affected utility
Issued: March 25,2014
lssued By:
Jim Merrill, Managing Member
TelexFREE, LLC
225 Cedar Hill Street, Suite 200
Marlborough, MA 01752
Effective:
TELEXFREE, LLC Idaho P.S.C. TariffNo. 1
Original SheetNo. 16
SECTION 2 - RULES AND REGULATIONS, Continued
2.6. RESTORATION OF SERVICE
2.7.
The use and restoration of service in emergencies shall be in accordance with Part 64,
Subpart D of the Federal Communications Commission's Rules and Regulations, which
specifies the priority system for such activities.
MINIMUM SERVICE PERIOD
The minimum service period is one month (30 days).
PAYMENTS AND BILLING2.8.
2.8.1. Charges for service are applied on a recurring basis. Service is provided and billed on a
monthly (30 day) basis. The billing date is dependent on the billing cycle assigned to
the Customer. Service continues to be provided until canceled by the Customer.
2.8.2. The Customer is responsible in all cases for the payment of all charges for services
furnished to the Customer. Charges are based on actual usage, and are billed monthly in
ilTeilrs.
2.8.3. Billing is payable upon receipt and past due thirty (30) days after issuance and posting
of invoice. Bills not paid within thirty (30) days after the date of posting are subject to a
1.5 percent late payment charge for the unpaid balance.
Issued: March25,2014
Issued By:
Jim Merrill, Managing Member
TelexFREE, LLC
225 Cedar Hill Street, Suite 200
Marlborough, MA 01752
Effective: ,2014
TELEXFREE, LLC Idaho P.S.C. TariffNo. 1
Orisi
SECTION 2 - RULES AND REGULATIONS, Continued
2.8. PAYMENTS AND BILLING, Continued
2.8.4. The Customer will be charged a fee not more than allowed by S.C. Code Anns. 34-11-
70 whenever a check or draft presented for payment of service is dishonored by the
institution upon which it is drawn. The current fee allowed is $30.00.
2.8.5. Billing disputes should be addressed to Company's customer service organization via
telephone. Customer service representatives are available from 8:00 AM to 6:00 P.M.
Central Time. Messages may be left for Customer Services from 5:01 PM to 7:59 AM
Central Time, which will be answered on the next business day. In the event of an
emergency that threatens customer service, Customer Service Staff may be paged.
2.8.6. In the case of a dispute between the Customer and the Company for service fumished to
the Customer, which cannot be settled with mutual satisfaction, the Customer can take
the following course of action:
A. First, the Customer may request, and the Company will perform, an in-depth
review of the disputed amount. The undisputed portion and subsequent bills must
be paid on a timely basis or the service may be subject to disconnection.
B. Second, if there is still disagreement over the disputed amount after the
investigation and review by a manager of the Company, the Customer may appeal
to the Idaho Public Service Commission for its investigation at the following
address and/or phone number:
Office of Regulatory Staff
Consumer Services Division
1401 Main Street, Suite 900
Columbia, SC 29201
800-922-1531
Issued: March25,2014
Issued By:
Jim Merrill, Managing Member
TelexFREE, LLC
225 Cedar Hill Street, Suite 200
Marlborough, MA 01752
Effective; _,2014
TELEXFREE, LLC Idaho P.S.C. Tariff No. I
C)risinal Sheet No. l8
SECTION 2 - RULES AND REGUL,ATIONS, Continued
2.9. CANCELLATION BY CUSTOMER
2.9.1. Customer may cancel service by providing notice to Company thirty (30) days prior to
cancellation.
2.9.2. Customer is responsible for usage charges and associated local exchange company
charges, if any, while still connected to the Company's service, even if the customer
utilizes services rendered after the Customers request for cancellation has been made.
2.9.3. Any non-recoverable cost of Company expenditures shall be borne by the Customer if:
A. The Customer orders service requiring special facilities dedicated to the
Customer's use and then cancels the order before such service begins, before
completion of the minimum period or before completion of some period mutually
agreed upon with the Customer for the non-recoverable portions of expenditures;
or
B. Liabilities are incurred expressly on behalf of the Customer by Company and not
fully reimbursed by installation and monthly charges; and
C. If based on an order for service and construction has either begun or has been
completed, but no service provided.
2,I0. CANCELLATION BY COMPANY
2.10.1. Company reserves the right to immediately discontinue fumishing the service to
Customers without incurring liability:
A. In the event of a condition determined to be hazardous to the Customer, to other
customers of the utility, to the utility's equipment, the public or to employees of
the utility; or
Issued: March25,2014
Issued By:
Jim Merrill, Managing Member
TelexFREE, LLC
225 Cedar Hill Street, Suite 200
Marlborough,MA 01752
Effective: _,2014
TELEXFREE, LLC Idaho P.S.C. TariffNo. 1
Original Sheet No. 19
SECTION 2 - RULES AND REGULATIONS, Continued
2.10. CANCELLATION BY COMPANY, Continued
2.10.1. Continued
B. By reason of any order or decision of a court or any other govemmental authority
which prohibits the Company from furnishing such service; or
C. If the Company deems such refusal necessary to protect itself or third parties
against fraud or to otherwise protect its personnel, agents, facilities or services
without notice; or
D. For unlawful use of the service or use of the service for unlawful purposes; or
E. If the Customer provides false information to the Company regarding the
Customer's identity, address, credit-worthiness, past, current or planned use of
Company's services.
2.10.2. Company may discontinue service according to the following conditions upon five (5)
days'notice:
A. For violation of Company's filed tariffs; or
B. For the non-payment of any proper charge as provided by Company's Tariff; or
C. For Customer's breach of the contract for service between the utility and
Customer.
2.10.3. The discontinuance of service(s) by the Company pursuant to this section does not
relieve the Customer of any obligations to pay the Company for charges due and owing
for service(s) furnished up to the time of discontinuance. The remedies available to the
Company set forth herein shall not be exclusive and the Company shall at all times be
entitled to all the rights available to it under law or equity.
Issued: March25,2014
Issued By:
Jim Merrill, Managing Member
TelexFREE, LLC
225 Cedar Hill Sheet, Suite 200
Marlborough, MA 01752
Effective: .,2014
TELEXFREE, LLC Idaho P.S.C. Tariff No. I
Original Sheet No. 20
SECTION 2 - RULES AND REGULATIONS, Continued
2.10. CANCELLATION BY COMPANY, Continued
2.10.4. The Company may refuse to permit collect calling, calling card and third-number billing
which it determines to be fraudulent and/or may limit the use of these billing options or
services.
2.II. INTERCONNECTION
2.ll.l. Service furnished by Company may be interconnected with services or facilities of other
authorized communications common carriers and with private systems, subject to the
technical limitations established by Company. Any special interface of equipment or
facilities necessary to achieve compatibility between the facilities of Company and
other participating carriers shall be provided at the Customer's expense.
2.11.2. Interconnection between the facilities or services of other carriers shall be under the
applicable terms and conditions of the other carriers' tariffs. The Customer is
responsible for taking all necessary legal steps for interconnecting Customer-provided
terminal equipment or communications equipment with Company's facilities. The
Customer shall secure all licenses, permits, rights-of-way and other such arrangements
necessary for interconnection.
2.I2. DEPOSITS AND ADVANCE PAYMENTS
To ensure payment for services, the Company may at any time and at its sole discretion
require the Customer to make a deposit to be held as a guarantee for the payment of
charges. A deposit does not relieve the Customer of its responsibility for prompt
payment of bills. Deposits will only be asked for on dedicated services. Customer
deposits would consist of a one week letter of credit, inclusive of one week prepaid
estimated usage to be adjusted as usage increases. All deposits will conform to S.C.
Reg. 103-631.
Issued: March25,2014
Issued By:
Jim Merrill, Managing Member
TelexFREE, LLC
225 Cedar Hill Sheet, Suite 200
Marlborough , MA 01752
Effective: _,2014
TELEXFREE, LLC Idaho P.S.C. Tariff No. 1
Original SheetNo.2l
SECTION 2 - RULES AND REGULATIONS, Continued
2.I3. CREDIT LIMIT
The Company may, at any time and at its sole discretion, set a credit limit for any
Customer's consumption of Services for any monthly period.
2.15. SCHOOLS AND LIBRARIES DISCOUNT PROGRAM
2.15.1. The Schools and Libraries Discount program permits eligible schools (public, private,
grades Kindergarten through 12) and libraries to purchase the Company's services
offered in this tariff at a discounted rate, in accordance with the Rules adopted by the
F.C.C. in its Universal Service Order 97-157, issued May 8, 1997 and the Idaho State
Public Service Commission in its Opinion and Order 97-ll Adopting Discounts for
Services for Schools and Libraries, issued June 25, 1997. The Rules are codified at 47
Code of Federal Regulation (C.F.R.) 54.500 et. seq.
Issued: March 25,2014
Issued By:
Jim Merrill, Managing Member
TelexFREE, LLC
225 Cedar Hill Street, Suite 200
Marlborough,MA 01752
Effective: ,2014
TELEXFREE, LLC Idaho P.S.C. Tariff No. I
Orisinal Sheet No. 22
SECTION 2 - RULES AND REGULATIONS, Continued
2.15. SCHOOLS AND LIBRARIES DISCOUNT PROGRAM, Continued
2.15.2. As indicated in the Rules, the discounts will be between twenty (20) and ninety (90)
percent of the pre-discount price, which is the price of services to schools and libraries
prior to application of a discount. The level of discount will be based on an eligible
school or library's level of economic disadvantage and by its location in either an urban
or rural area. A school's level of economic disadvantage will be determined by the
percentage of its students eligible for participation in the national school lunch
program, and a library's level of economic disadvantage will be calculated on the basis
of school eligibility in the public school district in which the library is located. A non-
public school may use either eligibility for the national school lunch program or other
federally approved alternative measures to determine its level of economic
disadvantage. To be eligible for the discount, schools and libraries will be required to
comply with the terms and conditions set forth in the Rules. Discounts are available
only to the extent that they are funded by the federal universal service fund. Schools
and libraries may aggregate demand with other eligible entities to create a consortium.
2.15.3. Obligations of eligible schools and libraries are as follows:
A. Schools and libraries and consortia shall participate in a competitive bidding
process for all services eligible for discounts, in accordance with any state and
local procurement rules.
B. Schools and libraries and consortia shall submit requests for services to the
Schools and Libraries Corporation, as designated by the FCC, and follow
established procedures
C. Services requested will be used for educational purposes.
D. Services will not be sold, resold or transferred in consideration for money or
any other thing of value.
Issued: March 25, 2014
Issued By:
Jim Merrill, Managing Member
TelexFREE, LLC
225 Cedar Hill Street, Suite 200
Marlborough , MA 017 52
Effective: _,2014
TELEXFREE, LLC Idaho P.S.C. TariffNo. I
Orisinal Sheet No. 23
SECTION 2 - RULES AND REGULATIONS, Continued
2.15. SCHOOLS AND LIBRARIES DISCOUNT PROGRAM, Continued
2.15.4. Obligations of the Company are as follows:
A. Company will offer discounts to eligible schools and libraries on commercially
available telecommunications services contained in this tariff. Those services
contained in this tariff which are excluded from the discount program, in
accordance with the Rules are included as an attachment to this tariff.
B. The Company will offer services to eligible schools, libraries and consortia at
prices no higher than the lowest price it charges to similarly situated non-
residential customers for similar services (lowest corresponding price).
C. In competitive bidding situations, the Company may offer flexible pricing or
rates other than in this tariff, where specific flexible pricing arrangements are
allowed, subject to Idaho State Public Service Commission approval.
2.15.5. Discounted rates for schools and libraries will be based on the following:
A. Discounts for eligible schools and libraries and consortia shall be set as a
percentage from the pre-discount price, which is the price of services to schools
and libraries prior to application of a discount.
B. The discount rate will be applied to eligible intrastate services purchased by
eligible schools, libraries or consortia.
C. The discount rate is based on each school or library's level of economic
disadvantage as determined in accordance with the F.C.C. Order or other
federally approved alternative measures (as permitted by the Rules) and by its
location in either an urban or rural area.
Issued: March25,2014
Issued By:
Jim Merrill, Managing Member
TelexFREE, LLC
225 Cedar Hill Street, Suite 200
Marlborough, MA 01752
Effective:,2014
TELEXFREE, LLC Idaho P.S.C. Tariff No. 1
Orisinal Sheet No. 24
SECTION 2 - RULES AND REGULATIONS, Continued
HEALTH CARE PROVIDERS' SUPPORT PROGRAM2.16.
2.16.1. General
Issued: March25,2014
Issued By:
The purpose of the Health Care Providers Support Program is to enable public and
non-profit rural health care providers to have access to telecommunications services
necessary for the provision of health care services at rates comparable to those paid
for similar services in urban areas. The Health Care Providers Program offers eligible
public and non-profit health care providers located in rural areas reduced rates for
Company intrastate services available in this Tariff. Such Services must be
purchased in accordance with the Rules adopted by the Federal Communications
Commission (FCC) in its Universal Service Order 97-157, issued May 8, 1997 ard
codified at 47 Code of Federal Regulations (C.F.R.) 54.601 et. seq,. and any
amendments made thereto.
A. To be eligible for the reduced rates, rural health care providers are required to
comply with the terms and conditions set forth in the FCC rules.
B. Reduced rates are available only to the extent that they are funded by the federal
universal service fund.
C.Eligible rural health care providers may aggregate demand with other entities to
create a consortium. Universal service support shall apply only to the portion of
eligible service used by an eligible health care provider.
Responsibility of eligible health care providers:
1. Rural health care providers and consortia shall participate in a competition
bidding process for all services eligible for reduced rates in accordance
with any state and local procurement rules.
D.
Jim Merrill, Managing Member
TelexFREE, LLC
225 Cedar Hill Street, Suite 200
Marlborough,MA 01752
Effective:
TELEXFREE, LLC Idaho P.S.C. TariffNo. I
Orisinal Sheet No. 25
SECTION 2 - RULES AND REGULATIONS, Continued
2.16. HEALTH CARE PROVIDERS'SUPPORT PROGRAM, Continued
2.16.1. General, Continued
Issued: March 25,2014
Issued By:
Jim Merrill, Managing Member
TelexFREE, LLC
225 Cedar Hill Sreet, Suite 200
Marlborough , MA 017 52
D. Responsibility of eligible health care providers, Continued
2. Rural health care providers and consortia shall submit requests for services
to the program Administrator, as designated by the FCC, and follow
established procedures.
3. Services requested must be used for purposes related to the provision of
health care services or instruction that the health care provider is legally
authorized to provide under the law.
4. A health care provider that cannot obtain toll-free access to an Internet
service provider and who is eligible for support for limited toll-free access
under the Rules must certifu that it lacks toll-free Internet access and that it
is an eligible health care provider.
5. Services cannot be sold, resold or transferred in consideration for money or
any other thing of value.
E. Responsibility of the Company:
l. The Company shall offer the rates and charges as specified in Section 4 to
eligible health care providers to the extent that facilities and Services are
available and offered.
2. The Company shall offer services to eligible rural health care providers and
consortia at prices no higher than the highest urban rate as defined in the
FCC Order and Rules.
Effective: ,2014
TELEXFREE, LLC Idaho P.S.C. TariffNo. 1
Orisinal Sheet No 25
SECTION 2 - RULES AND REGULATIONS, Continued
2.16. HEALTH CARE PROVIDERS' SUPPORT PROGRAM, Continued
2.16.1. General, Continued
E. Responsibility of the Company, Continued
3. In competitive bidding situations, where specific flexible pricing
arrangements are allowed, the Company may offer flexible pricing (to
determine the reduced rate) subject to Idaho Commission of Public Utilities
approval.
2.16.2. Rates and Charges
The following price adjustments will be available to eligible rural health care
providers, except subparagraph C., which shall be available to all eligible health care
providers, regardless of location.
A reduced rate for telecommunications services, using a bandwidth capacity of up
to I.544 Mbps, not to exceed the highest tariffed or publicly available rate
charged to a commercial customer for a similar service provided over the same
distance in the nearest city in Idaho State with a population of at least 50,000.
An exemption from some mileage charges for any telecommunications services,
using a bandwidth capacity of up to 1.544 Mbps, that is necessary for the
provision of health care services. The exempted mileage includes the distance
between the rural health care provider and the most distant perimeter of the
nearest city in Idaho State with a population of 50,000 or more, less the standard
urban distance, which is the maximum average diameter of all cities with
population of 50,000 or more in the state.
Issued: March25,2014
Issued By:
Jim Merrill, Managing Member
TelexFREE, LLC
225 Cedar Hill Street, Suite 200
Marlborough, MA 01752
A.
B.
Effective: ,2014
TELEXFREE, LLC Idaho P.S.C. TariffNo. 1
Original Sheet No. 27
SECTION 2 - RULES AND REGULATIONS, Continued
2.16. HEALTH CARE PROVIDERS' SUPPORT PROGRAM, Continued
2.13.2 Rates and Charges, Continued
B. Each eligible health care provider that cannot obtain toll-free access to an Intemet
service provider is entitled to receive toll charge credits for toll chaqges imposed
for connecting to an Internet service provider as per the FCC Rules. Such toll
charges are available pursuant to applicable toll tariffs.
2.17. FLEXIBLE PRICING
2.r7.1 Flexible pricing sets minimum and maximum rates that can be charged for telephone
service. The Company may change a specific rate within the established range of
rates on one day's notice to Customers and the Commission.
The Company may change prices at any time subject to regulatory requirements by
filing a revised Effective Rate Schedule, Addendum, with the Commission. A rate
shall not be changes unless it has been in effect for at least thirty (30) days.
Individual written notice to Customers of rate changes shall be made in accordance
with Commission regulations.
A Customer may request that the Company disconnect service that is provided under
the flexible pricing due to a price increase. The Customer will be credited for the
difference between the new price and the old price retroactive to the effective date of
the price increase if the Customer notifies the Company of its desire to disconnect
service within twenty (20) days of receiving notification of the price increase.
MARKETING PRACTICES
Company intends to comply with SC PSC Order 95-658 with respect to its marketing
practices. The Company hereby asserts and affirms that as a reseller of intrastate
telecommunications service, the Company will not indulge or participate in deceptive
or misleading telecommunications marketing practices to the detriment of consumers
in Idaho, and the Company will comply with those marketing procedures, in any, set
forth by the Public Service Commission.
2.17.2
2.18
Issued: March25,2014
Issued By:
Jim Merrill, Managing Member
TelexFREE, LLC
225 Cedar Hill Street, Suite 200
Marlborough, MA 01752
2.17.3
2.17.4.
Effective: _,2014
TELEXFREE, LLC Idaho P.S.C. TariffNo. 1
Original Page 28
3.1.
3.1.1.
3.1.2.
3.1 .3.
3.r.4.
3.2.
Issued: March 15,2014
Issued By:
SECTION 3 . DESCRIPTION OF SERVICE
TIMING OF CALLS
The Customer's long-distance usage charge is based on the actual usage of
Company's service. Usage begins when the called party answers, (i.e. when any two-
way communication, often referred to as "conversation time" is possible). When the
called party answers is determined by hardware supervision in which the local
telephone company sends a signal to the carrier's switch or the software utilizing
audio tone detection. When software answer supervision is employed, up to sixty
(60) seconds of ringing is allowed before it is billed as usage of the network. A call is
terminated when either the called or calling party hangs up.
The minimum call duration for billing purposes for all calls is eighteen (i8) seconds
with six (6) second billing increments thereafter.
Any portion of an applicable increment, after the appropriate minimum time for the
call, will be rounded upward to the next increment. Calls less than the minimum
length will be rounded to the minimum length.
There is no billing for incomplete calls.
MINIMUM CALL COMPLETION RATE
Customers can expect a call completion rate of not less than ninety (90) percent
during peak use periods for all Feature Group D Equal Access "1 plus" services. The
call completion rate is calculated as the number of calls completed (including calls
completed to a busy line or to a line which remains unanswered by the called party)
divided by the number of calls attempted.
Jim Merrill, Managing Member
TelexFREE, LLC
225 Cedar Hill Street, Suite 200
Marlborough,MA 01752
Effective:
TELEXFREE, LLC Idaho P.S.C. TariffNo. I
Original Page29
SECTION 3 - DESCRIPTION OF SERVICE, Continued
3.4 DISTANCE CALCULATIONS
3.3.1. Usage charges for all mileage sensitive products are based on the airline distance
between rate centers associated with the originating and terminating points of the call.
3.3.2. The airline mileage between rate centers is determined by applying the formula below
to the vertical and horizontal coordinates associated with the rate centers involved. The
Company uses the rate centers that are produced by Bell Communications Research in
the NPA-NXX V & H Coordinates Tape and Bell's NECA Tariff No. 4.
Formula:
\ I (V1-V2) +_(H_1_ x2\ io-
3.4. SERVICE OFFERING
3.4.1. Switched Access Services
Switched access services allows a customer to establish a communications path between
two stations by using uniform dialing plans, as well as access to operator assisted
calling.
A. Inbound Switched Service
Inbound switched service receives inbound intrastate calls on switched access
lines using 800, 866, 877 or 888 number(s).
B. Outbound Switched Service
Outbound switched service sends outbound intrastate calls on switched access
lines by dialing o'1+ten digits" for InterLATA calls.
Issued: March 15,2014
Issued By:
Jim Merrill, Managing Member
TelexFREE, LLC
225 Cedar Hill Sheet, Suite 200
Marlborough, MA 01752
Effective: ,2014
3.5
3.6
TELEXFREE, LLC Idaho P.S.C. TariffNo. I
Original Page 30
SECTION 3 - DESCRIPTION OF SERVICE, Continued
Operator Services is a service offering subscribers access to operator assisted calling
including person-to- person, collect, station-to-station and third number billed calls.
Directory Assistance is offered as an ancillary service exclusively to the Company's
customers. Directory Assistance is accessible by dialing o'1", the area code of the desired
number and "555-I212."
PROMOTIONS
The Company may, from time to time, engage in special promotions of new or existing
Service offerings of limited duration designed to attract new Customers or to increase
existing Customer awareness of a particular offering. The promotional offerings are
subject to the availability of the services and may be limited to a specific geographical
area or to a subset of a specific market group; provided, however, all promotional
offerings shall be approved by the Commission with specific starting and ending dates.
lssued: March 15,2014
Issued By:
Jim Merrill, Managing Member
TelexFREE, LLC
225 Cedar Hill Street, Suite 200
Marlborough, MA 01752
3.7
Effective: ,2014
TELEXFREE, LLC Idaho P.S.C. TariffNo. 1
Original Page 31
SECTION 4 - RATES
4.1.SERVICE CHARGES
General Rate Information
4.1.1 Call Duration
Customers shall be charged a minimum amount for all completed calls equivalent to 6
seconds of their subscribed rate plan with a minimum charge for an initial 18 second
interval.
4.1.2 RBOC - ITC Surcharge
Dedicated rates pursuant to this tariff are based upon the condition that the Customer will
terminate at least 80% of Customer's total termination usage and originate at least 85oh of
the Customers total origination usage through a tandem owned and operated by a
Regional Bell Operating Company ("RBOC"). The Company shall apply a surcharge of
three cents ($0.03) per minute of use to the number of minutes that exceed twenty (20%)
percent of the total non-RBOC termination minutes and four cents ($0.0+; per minute of
use to the number of minutes that exceed fifteen (15%) percent of the total Non-RBOC
origination minutes.
4.1.3 Charge for Non-Billable Toll Free Calls
If a Customer's usage of a toll-free number results in the non-billable (non-completed)
calls for such toll-free number in any month to be greater than seven (7o/o) peicent of the
billable completed calls for such toll-free number in that month, the Company may
charge the Customer a non-discounted two cent ($0.021 charge for each non-billable call.
4.L4 Toll-Free Minimum Usage Charge
If a customer does not use $100.00 of switched inbound toll-free usage in a billing
month, then a fifteen ($15.00) dollar minimum usage charge will be billed for each toll-
free number terminating to switched local telephone line(s) reserved for the Customer.
Issued: March 15,2014
Issued By:
Jim Merrill, Managing Member
TelexFREE, LLC
225 Cedar Hill Street, Suite 200
Marlborough, MA 01752
Effective: _,2014
TELEXFREE, LLC Idaho P.S.C. Tariff No. 1
Original Page32
SECTION 4. RATES
4.2 RATE SCHEDULES
Current Rates Maximum Rates
4.2.1 Inbound Switched Service
Inbound Switched Service $0.089 per minute $0.089 per minute
4.2.2 Outbound Switched Service
Outbound Switched Service S0.059 per minute $0.059 per minute
lssued: March 15,2014
Issued By:
Jim Menill, Managing Member
TelexFREE, LLC
225 Cedar Hill Street, Suite 200
Marlborough, MA 01752
Effective: _,2014
TELEXFREE, LLC Idaho P.S.C. Tariff No. I
Original Page 33
SECTION 4 - RATES
4.3 OPERATOR ASSISTED CALLS
Per Call Services and Rates RATE
Busy Line Verification $2.00
Operator Verification/lntemrpt Service $2.00
Third Number Billed S2.00Collect $2.00Person-to-Person $4.00Station-to-Station $2.00
911 Emergency Service $0.00
Per minute rate $1.00
4.4 DIRECTORY ASSISTANCE
Directory Assistance
Directory Assistance Call Completion
4.5 MISCELLANEOUS CHARGES
Min. Per Call Max. Per Call
$1.10 $2.00$1.r0 $2.00
4.5.1. Late Payment Charge
Billing is payable upon receipt and past due thirty (30) days after issuance and
posting of invoice. Bills not paid within thirty-one (31) days after the date of posting
are subject to a 1.5 percent late payment charge for the unpaid balance.
4.5.2. Returned Check Charge
The Customer will be charged a fee not more than allowed by S.C. Code Anns.
34-ll-70 whenever a check or draft presented for payment of service is
dishonored by the institution upon which it is drawn. The current fee allowed is
$30.00.
Issued: March 15,2014
Issued By:
Jim Merrill, Managing Member
TelexFREE, LLC
225 Cedar Hill Street, Suite 200
Marlborough,MA 01752
Effective: ,2074
TELEXFREE,LLC Idaho P.S.C. Tariff No. I
Original Page 34
SECTION 4 - RATES
4.6 INDIVIDUAL CASE BASIS (ICB) ARRANGEMENTS
Arrangements will be developed on a case-by-case basis in response to a bona fide
request from a Customer or prospective Customer to develop a competitive bid for a
Service offered under this Tariff. Rates quoted in response to such competitive
requests may be different than those specified for such Services in this Tariff. ICB
rates will be offered to the Customer in writing and on a non-discriminatory basis,
and made part of this Tariff.
Issued: March 15,2014
Issued By:
Jim Merrill, Managing Member
TelexFREE, LLC
225 Cedar Hill Street, Suite 200
Marlborough, MA 01752
Effective: _,2014