Level 3 Telecom of Idaho LLC Tariff No 9.pdf

Advice Letter 16-01 IDa1601
Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued by: Kristie Ince, Vice President Regulatory Affairs Original Title Page

Issue Date: May 27, 2016 Effective Date: May 31, 2016

This tariff, Level 3 Telecom of Idaho, LLC Tariff No. 9,
replaces in its entirety, tw telecom of idaho llc’s Tariff PUC No. 8, currently on file
with the Idaho Public Utilities Commission.

ACCESS SERVICE

General Rules and Regulations and Terms and Conditions

for

Access Service

Provided by

Level 3 Telecom of Idaho, LLC

Toll Free Number - 1-877-453-8353

This access tariff contains the descriptions, regulations, service standards and rates applicable to the
furnishing of telecommunications business services provided by Level 3 Telecom of Idaho, LLC with
principal offices at 1025 Eldorado Boulevard, Broomfield, CO 80021. This Tariff applies to services
provided within the State of Idaho. This Tariff is on file with the Idaho Public Utilities Commission and
copies may be inspected, during normal business hours, at the Company’s principal place of business.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 31, 2016
Boise, Idaho

Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued By: Public Policy and Compliance 2nd Revised Page 1
Replaces 1st Revised Page 1

Issued Date: July 21, 2021 Effective Date: July 31, 2021

RESERVED

Pages of this tariff, as indicated below, are effective as of the date shown at the top of the respective
pages. Original and revised pages, as named below, comprise all changes from the original tariff
and are currently in effect as of the date on the top of this page.

(C)

(D)

(D)

ID2021-11
Advice Letter 21-02

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
July 31, 2021
Boise, Idaho

Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued By: Public Policy and Compliance 2nd Revised Page 2
Replaces 1st Revised Page 2

Issued Date: July 21, 2021 Effective Date: July 31, 2021

TABLE OF CONTENTS

DESCRIPTION PAGE

RESERVED.......................................................................................................... 1

TABLE OF CONTENTS .......................................................................................... 2

SUBJECT INDEX ................................................................................................... 3

EXPLANATION OF SYMBOLS ............................................................................... 4

TARIFF FORMAT ................................................................................................. 5

SECTION 1 – ABBREVIATIONS AND DEFINITIONS ................................................ 6

SECTION 2: - TERMS AND CONDITIONS ............................................................... 15

SECTION 3 – SWITCHED ACCESS SERVICE........................................................... 40

SECTION 4 – RATES AND CHARGES ..................................................................... 53

SECTION 5 – CUSTOMER SPECIFIC CONTRACTS .................................................. 58

SECTION 6 – TELECOMMUNICATIONS SERVICES PRIORITY ................................. 59

(T)

ID2021-11
Advice Letter 21-02

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
July 31, 2021
Boise, Idaho
Advice Letter 16-01 IDa1601
Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued by: Kristie Ince, Vice President Regulatory Affairs Original Page 3

Issue Date: May 27, 2016 Effective Date: May 31, 2016

SUBJECT INDEX

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 31, 2016
Boise, Idaho
Advice Letter 16-01 IDa1601
Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued by: Kristie Ince, Vice President Regulatory Affairs Original Page 4

Issue Date: May 27, 2016 Effective Date: May 31, 2016

EXPLANATION OF SYMBOLS

The following symbols shall be used in this tariff for the purpose indicated below:

(C) to signify changed condition or regulation.

(D) to signify discontinued rate, regulation or condition.

(I) to signify increase.

(M) to signify that material has been transferred from another sheet or place in the tariff.

(N) to signify new rate, regulation, condition or sheet.

(R) to signify reduction.

(T) to signify a change in text for clarification.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 31, 2016
Boise, Idaho

Advice Letter 16-01 IDa1601
Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued by: Kristie Ince, Vice President Regulatory Affairs Original Page 5

Issue Date: May 27, 2016 Effective Date: May 31, 2016

TARIFF FORMAT

A. Page Numbering - Page numbers appear in the upper right corner of the page. Pages are
numbered sequentially, however, new pages are occasionally added to the tariff. When a new
page is added between pages already in effect, a decimal is added. For example, a new page
added between Pages 14 and 15 would be 14.1.

B. Page Revision Numbers - Revision numbers also appear in the upper right corner of each page.
These numbers are used to determine the most current page version on file with the Commission.
For example, the 4th Revised Page 14 cancels the 3rd Revised Page 14. Because of various
suspension periods, deferrals, etc. that the Commission follows in their tariff approval process,
the most current page number on file with the Commission is not always the tariff page in effect.

C. Paragraph Numbering Sequence - There are nine levels of paragraph coding. Each level of coding
is subservient to its next higher level:

2
2.1
2.1.1
2.1.1.A
2.1.1.A.1
2.1.1.A.1.(a)
2.1.1.A.1.(a).I
2.1.1.A.1.(a).I.(i)
2.1.1.A.1.(a).I.(i).(1)

D. Check Sheets - When a tariff filing is made with the Commission, an updated check sheet
accompanies the tariff filing. The check sheet lists the pages contained in the tariff, with a cross
reference to the current revision number. When new pages are added, the check sheet is changed
to reflect the revision. All revisions made in a given filing are designated by an asterisk (*). There
will be no other symbols used on this page if these are the only changes made to it (i.e., the
format, etc., remains the same, just revised revision levels on some pages). The tariff user should
refer to the latest check sheet to find out if a particular page is the most current on file with the
Commission.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 31, 2016
Boise, Idaho

Advice Letter 16-01 IDa1601
Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued by: Kristie Ince, Vice President Regulatory Affairs Original Page 6

Issue Date: May 27, 2016 Effective Date: May 31, 2016

SECTION 1 - ABBREVIATIONS AND DEFINITIONS

Access Minutes - Denotes usage of exchange facilities in intrastate service for the purpose of calculating
chargeable minutes of use.

Access Service or Switched Access Service - Access to the switched network of an Exchange Carrier for
the purposes of originating or terminating communications. Access Service is available to carriers as
defined herein.

Access Service Request (ASR) - The Industry service order format used by Access Service Customer and
access providers as agreed to by the ATIS/Ordering and Billing Forum.

Access Tandem - An Exchange Carrier’s switching system that provides a traffic concentration and
distribution function for originating or terminating traffic between local switching centers and a
Customer’s premises.

Account - The Customer who has agreed, verbally or by signature, to honor the terms of service
established by the Company. An account may have more than one access code and/or operating company
number (OCN) and/or carrier identification code (CIC) billed to the same Customer address.

Answer supervision - The transmission of the switch trunk equipment supervisory signal (off-hook or on-
hook) to the customer’s point of termination as an indication that the called party has answered or
disconnected.

Authorized User - A person, firm, corporation or other entity that either is authorized by the Customer to use
Access Services or is placed in a position by the Customer, either through acts or omissions, to use Access
Services.

Call - A Customer attempt for which the complete address code is provided to the called end office.

Carrier or Common Carrier - Provider of telecommunications services for hire. See also Interexchange
Carrier or Exchange Carrier.

Carrier Access Code - A uniform seven (7) digit code assigned to an individual carrier. The seven (7)
digit code has the form 950-xxxx or 101-xxxx.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 31, 2016
Boise, Idaho

Advice Letter 16-01 IDa1601
Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued by: Kristie Ince, Vice President Regulatory Affairs Original Page 7

Issue Date: May 27, 2016 Effective Date: May 31, 2016

SECTION 1 - ABBREVIATIONS AND DEFINITIONS, (CONT’D.)

Central Office - A local company switching system where the station loops are terminated for purposes of
interconnection to each other and to trunks.

Channel(s) - An electrical or, in the case of fiber optic-based transmission systems, a photonic
communications path between two or more points of termination.

Commercial Mobile Radio Service (CMRS) - A wireless provider of telecommunications services.

Common Channel Signaling (CCS) - A high speed packet switched communications network which is
separate (out of band) from the public packet switched and message networks. It is used to carry addressed
signaling messages for individual trunk circuits and/or database related services between signaling points in
the CCS network.

Communications System - Denotes channels and other facilities which are capable of communications
between terminal equipment provided by an entity other than the Company.

Collocation - Carrier facilities and/or equipment located in the local exchange carrier’s central offices.

Commission - The Idaho Public Utilities Commission.

Company - Level 3 Telecom of Idaho, LLC, the issuer of this tariff.

Constructive Order - Delivery of calls to or acceptance of calls from the Company’s end user locations over
Company-switched local exchange services constitutes a Constructive Order by the Customer to purchase
switched access services as described herein. Similarly the selection by a Company’s end user of the
Customer as the presubscribed IXC constitutes a Constructive Order of switched access by the Customer.

Conventional Signaling - The inter-machine signaling system has been traditionally used in North America
for the purpose of transmitting the called number’s address digits from the originating Local Switching
Center which terminates the call. In this system, all of the dialed digits are received by the originating
switching machine, a path is selected, and the sequence of supervisory signals and out pulsed digits is
initiated. No overlap out pulsing ten digit ANI, ANI information digits, or acknowledgment link are included
in this signaling sequence.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 31, 2016
Boise, Idaho

Advice Letter 16-01 IDa1601
Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued by: Kristie Ince, Vice President Regulatory Affairs Original Page 8

Issue Date: May 27, 2016 Effective Date: May 31, 2016

SECTION 1 - ABBREVIATIONS AND DEFINITIONS, (CONT’D.)

Customer - The person, firm, corporation or other entity which orders the Company’s service or receives the
Company’s service, including but not limited to an Interexchange Carrier, End User, other
telecommunications carrier, or provider originating or terminating Toll VoIP-PSTN traffic.

Customer Agreement - The mutual agreement between the Company and the Customer for the provision of
the Company’s service.

Customer-Designated Premises - The premises specified by the Customer for the origination or termination
of Access Services.

Customer Point of Presence (POP) - The physical location associated with the Customer’s communication
system.

Digital Cross Connect System (DCS) - A digital system within a communications network with centralized
switching and cross connection.

Digital Signal level 0 (DS0) - A dedicated, full duplex digital channel with line speeds of 2.4, 4.8, 9.6,
19.2, 56 or 64 Kbps.

Digital Signal level 1 (DS1) - A dedicated, high capacity, full duplex channel with a line speed of 1.544
Mbps isochronous serial data having a line signal format of either Alternate Mark Inversion (AMI) or
Bipolar with 8 Zero Substitution (B8ZS) and either Superframe (D4) or Extended Superframe (ESF)
formats. DS1 Service has the equivalent capacity of 24 Voice Grade or DS0 services.

Digital Signal Level 3 (DS3) - A dedicated, high capacity, full duplex channel with a line speed of 44.736
Mbps isochronous serial data having a line code of bipolar with three zero substitution (B3ZS).
Equivalent capacity of 28 DS1 Services.

Dedicated Access or Dedicated Transport - A method for a Customer to directly connect two locations of
their choice with dedicated (non-switched) services.

Duplex Service - Service which provides for simultaneous transmission in both directions.

End User - Any individual, association, corporation, governmental agency or any other entity other than an
Interexchange Carrier which subscribes to or uses intrastate service provided by a Carrier.

Entry Switch - The first point of switching.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 31, 2016
Boise, Idaho

Advice Letter 16-01 IDa1601
Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued by: Kristie Ince, Vice President Regulatory Affairs Original Page 9

Issue Date: May 27, 2016 Effective Date: May 31, 2016

SECTION 1 - ABBREVIATIONS AND DEFINITIONS, (CONT’D.)

Exchange - A group of lines in a unit generally smaller than a LATA established by the Company for the
administration of communications services in a specified area. An Exchange may consist of one or more
central offices together with the associated facilities used in furnishing communications services within that
area.

Exchange Carrier - Any individual, partnership, association, joint-stock company, trust, governmental entity
or corporation engaged in the provision of local exchange telephone service.

Facilities - Denotes any cable, poles, conduit, carrier equipment, wire center distribution frames, central
office switching equipment, etc., utilized to provide the services offered under this tariff.

FCC - Federal Communications Commission.

Feature Group D - Access service which provides trunk side access to Company switches through the use of
end office or access tandem switch trunk equipment. Feature Group D service may be arranged for 10XXXX
dialing or equal access without using a dial code.

Fiber Optic Cable - A thin filament of glass with a protective outer coating through which a light beam
carrying communications signals may be transmitted by means of multiple internal reflections to a receiver,
which translates the message.

Firm Order Confirmation (FOC) - Acknowledgment by the Company of receipt of an Access Service
Request from the Customer and commitment by the Company of a Service Date.

Holidays - New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas
Day.

Hub - The Company office where Customer facilities are terminated for purposes of interconnection to
Trunks and/or cross-connection to distant ends.

Interconnected Wholesale Provider - A company which sells, installs and maintains telephone systems for
end users that interconnects its network to other Telecommunication carriers networks for the delivery of
telecommunication services.

Individual Case Basis - A service arrangement in which the regulations, rates and charges are developed
based on the specific circumstances of the Customer’s situation.

Interexchange Carrier (IXC) or Interexchange Common Carrier - Any individual, partnership, association,
joint-stock company, trust, governmental entity or corporation engaged in state or foreign communication for
hire by wire or radio, between two or more exchanges.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 31, 2016
Boise, Idaho

Advice Letter 16-01 IDa1601
Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued by: Kristie Ince, Vice President Regulatory Affairs Original Page 10

Issue Date: May 27, 2016 Effective Date: May 31, 2016

SECTION 1 - ABBREVIATIONS AND DEFINITIONS, (CONT’D.)

InterMTA (Major Trading Area) - For purposes of this tariff, InterMTA refers to telecommunications traffic
exchanged between a LEC and a CMRS, PCS or Wireless provider that originates and terminates in different
Major Trading Areas as used by the FCC to define coverage for certain services.

Internet Protocol (IP) - The method by which data is sent from one computer to another on the Internet.

Internet Protocol (IP) Signaling - A packet data-oriented protocol used for communicating call signaling
information.

Interstate - For purposes of this tariff, the term Interstate applies to the regulatory jurisdiction of services used
for communications between locations located in different states within the United States or between one or
more location in the United States and one or more international locations.

IntraMTA (Major Trading Areas) - For purposes of this tariff, IntraMTA refers to telecommunications traffic
exchanged between a LEC and a CMRS, PCS or Wireless provider that originates or terminates within the
same Major Trading Area as used by the FCC to define coverage for certain services.

Intrastate - For purposes of this tariff, the term Intrastate applies to the regulatory jurisdiction of services for
communications between locations within the same state or services which are not jurisdictionally interstate.

Joint User - A person, firm or corporation designated by the Customer as a user of access facilities furnished
to the Customer by the Company, and to whom a portion of the charges for such facilities are billed under a
joint use arrangement.

LATA (Local Access and Transport Area) - A geographic area established pursuant to the Modification of
Final Judgment entered by the United States District Court for the District of Columbia in Civil Action No.
82-0192 for the provision and administration of communications services.

Local Access - The connection between a Customer’s premises and a point of presence of the Exchange
Carrier.

Local Calling Area - A geographical area as defined in the Company’s local or general exchange service
tariff (s) in which an end user may complete a call without incurring toll usage charges.

Local Switching Center - The switching center where telephone exchange service Customer station channels
are terminated for purposes of interconnection to each other and to interoffice trunks.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 31, 2016
Boise, Idaho

Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued By: Public Policy and Compliance 1st Revised Page 11
Cancels Original Page 11

Issued Date: July 21, 2021 Effective Date: July 31, 2021

SECTION 1 - ABBREVIATIONS AND DEFINITIONS, (CONT’D.)

Message - A message is a Call as defined above.

Network - Those telecommunication facilities operated by the Company and excludes any
telecommunication facilities that are operated by other telecommunication providers.

Network Services - The Company’s telecommunications Access Services.

Non-Toll Free - All calls that are not toll free (8YY) as established by the FCC’s 8YY Access
Charge Reform Order (FCC 20-143) released on October 9, 2020.

Nonrecurring Charges - The one-time initial charges for services or facilities, including but not limited
to charges for construction, installation, or special fees.

OC-12 - A high capacity channel for full duplex, synchronous, optic transmission of digital signals
based on the SONET Standard at a rate of 622.08 Mbps.

OC-3 - A high capacity channel for full duplex, synchronous, optic transmission of digital signals
based on the SONET Standard at a rate of 155.52 Mbps.

Off-Hook - The active condition of switched access or a telephone exchange service line.

Off-Net - A Customer is considered to be Off-Net when its point of presence is not served by the same
Hub in which the Company’s Local Switching Center, which is providing service to the Customer, is
located.

On-Hook - The idle condition of switched access or a telephone exchange service line.

On-Net - A Customer is considered to be On-Net when its point of presence is served by the same Hub
in which the Company’s Local Switching Center, which is providing service to the Customer, is
located.

Originating Direction - The use of Switched Access Service for the origination of calls from an end
user or Customer premises to an IXC premises or to another Local Exchange Carrier or CMRS
provider.

Out of Band Signaling - An exchange access signaling feature which allows Customers to exchange
call control and signaling information over a communications path which is separate from the message
path.

(N)
(N)

ID2021-11
Advice Letter 21-02

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
July 31, 2021
Boise, Idaho

Advice Letter 16-01 IDa1601
Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued by: Kristie Ince, Vice President Regulatory Affairs Original Page 12

Issue Date: May 27, 2016 Effective Date: May 31, 2016

SECTION 1 - ABBREVIATIONS AND DEFINITIONS, (CONT’D.)

Point of Presence (POP) - Location where the Customer maintains a facility for purposes of interconnecting
to the Company’s Network.

Point of Termination - The point of demarcation within a Customer-designated premises at which the
Company’s responsibility for the provision of access service ends. The point of demarcation is the point of
interconnection between Company communications facilities and Customer-provided facilities as described
in Part 68 of the Federal Communications Commission’s Rules & Regulations.

Premises - The physical space designated by a Customer or Authorized User for the termination of the
Company’s service.

Presubscription - An arrangement whereby an end user may select and designate to the Company an
Interexchange Carrier (IXC) or Carriers it wishes to access, without an Access Code, for completing toll
calls. The selected IXC is referred to as the end user’s Primary Interexchange Carrier (PIC). The end user
may select any IXC that orders FGD Access Service at the Local Switching Center that serves the end user.

Recurring Charges - The monthly charges to the Customer for services, facilities and equipment, which
continue for the agreed upon duration of the service.

Service Commencement Date - The first day following the date on which the Company notifies the Customer
that the requested service or facility is available for use, unless extended by the Customer’s refusal to accept
service which does not conform to standards set forth in the Service Order or this tariff, in which case the
Service Commencement Date is the date of the Customer’s acceptance of service. The parties may mutually
agree on a substitute Service Commencement Date. If the Company does not have an executed Service Order
from a Customer, the Service Commencement Date will be the first date on which the service or facility was
used by the Customer. For Tandem Connect Customers, the Service Commencement Date will be the first
date on which the service or facility was used by the Customer.

Service Order - The written request for Network Services executed by the Customer and the Company in a
format devised by the Company; or, in the alternative, the submission of an Access Service Request by the
Customer in the manner specified in this tariff

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 31, 2016
Boise, Idaho

Advice Letter 16-01 IDa1601
Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued by: Kristie Ince, Vice President Regulatory Affairs Original Page 13

Issue Date: May 27, 2016 Effective Date: May 31, 2016

SECTION 1 - ABBREVIATIONS AND DEFINITIONS, (CONT’D.)

Service(s) - The Company’s telecommunications Access Services offered on the Company’s Network.

Serving Wire Center - The wire center from which the Customer-designated premises would normally obtain
dial tone from the Company.

Shared Facilities - A facility or equipment system or subsystem which can be used simultaneously by several
customers.

Signaling Point of Interface - The Customer-designated location where the SS7 signaling information is
exchanged between the Company and the Customer.

Signaling System 7 (SS7) - The Common Channel Out of Band Signaling protocol developed by the
Consultative Committee for International Telephone and Telegraph (CCITT) and the American National
Standards Institute (ANSI).

Signaling Transfer Point Access - Allows the Customer to access a specialized switch which provides SS7
network access and performs SS7 messaging routing and screening.

Special Access - See Dedicated Access.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 31, 2016
Boise, Idaho

Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued By: Public Policy and Compliance 1st Revised Page 14
Cancels Original Page 14

Issued Date: July 21, 2021 Effective Date: July 31, 2021

SECTION 1 - ABBREVIATIONS AND DEFINITIONS, (CONT’D.)

Term Agreement - A method of purchasing the Company’s services whereby the Customer agrees to
purchase service between specific locations for a specified and mutually agreed upon length of time.

Terminal Equipment - Telecommunications devices, apparatus and associated wiring on the
Customer-designated premises.

Terminating Direction - The use of Switched Access Service for the completion of calls from an IXC
or Carrier premises to an end user or Customer premises.

Time Division Multiplexing (TDM) - A method of transmitting and receiving voice signals over
the Public Switched Telephone Network (PSTN).

Toll Free Code (TFC) - The term "Toll Free Code" denotes a three-digit Numbering Plan Area
(NPA) or Area Code that is specifically assigned by the telecommunications industry for use by
Telecommunications Service Providers in the provision of telephone numbers that, unlike
traditional telephone numbers and calls, when dialed are toll free to the originating caller. The
specific codes assigned and used, or reserved for use, for this purpose are 800, 822, 833, 844, 855,
866, 877, and 888.

Toll VoIP-PSTN Traffic - The traffic exchanged in time division multiplexing (“TDM”) format that
originates and/or terminates in Internet Protocol (“IP”) format. Traffic originates and/or terminates in
IP format if it originates from and/or terminates to an end user customer of a service that requires
Internet Protocol compatible Customer premises equipment.

Transmission Path - An electrical path capable of transmitting signals within the range of the service
offering. A transmission path is comprised of physical or derived facilities consisting of any form
or configuration of plant used in the telecommunications industry.

Trunk - A communications path connecting two switching systems in a network, used in the
establishment of an end-to-end connection.

Trunk Group - A set of trunks which are traffic engineered as a unit for the establishment of
connections between switching systems in which all of the communications paths are
interchangeable.

VoIP Service - Transmission of communication by aid of wire, cable, radio, or other like
connection using Voice Over Internet Protocol that is originated or terminated in Internet Protocol
(IP) format. VoIP Services are those services that require the use of IP compatible Customer
premises equipment.

Wire Center - A physical location in which one or more central offices, used for the provision of
exchange services, are located.

(N)

(N)

ID2021-11
Advice Letter 21-02

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
July 31, 2021
Boise, Idaho

Advice Letter 16-01 IDa1601
Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued by: Kristie Ince, Vice President Regulatory Affairs Original Page 15

Issue Date: May 27, 2016 Effective Date: May 31, 2016

SECTION 2 - TERMS AND CONDITIONS

2.1 Undertaking of the Company

The Company’s service is furnished to Customers for intrastate communications. The Company’s
service is available twenty-four hours per day, seven days per week.

The Company arranges for installation, operation, and maintenance of the service provided in this
tariff for the Customer in accordance with the terms and conditions set forth herein and in other
relevant Company Tariffs.

Access Service consists of access to the switched network of an exchange carrier for the purpose of
originating or terminating communications. Access Service is available to carriers as defined herein.

2.2 Limitation on Service

2.2.1 Service is offered subject to the availability of the necessary facilities and/or equipment
and subject to the provisions of this tariff. The Company may decline applications for
service to or from a location where the necessary facilities or equipment are not available.
The Company may discontinue furnishing service in accordance with this tariff.

2.2.2 The Company reserves the right to discontinue or limit service when necessitated by
conditions beyond its control (examples of these conditions are more fully set forth
elsewhere in this tariff), or when service is used in violation of provisions of this tariff or
the law.

2.2.3 The Company reserves the right to discontinue service, limit service, or to impose
requirements as required to meet changing regulatory or statutory rules and standards, or
when such rules and standards have an adverse material affect on the business or
economic feasibility of providing service, as determined by the Company in its
reasonable judgment.

2.2.4 The Company does not undertake to transmit messages, but offers the use of its service
when available, and, as more fully set forth elsewhere in this tariff shall not be liable for
errors in transmission or for failure to establish connections.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 31, 2016
Boise, Idaho

Advice Letter 16-01 IDa1601
Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued by: Kristie Ince, Vice President Regulatory Affairs Original Page 16

Issue Date: May 27, 2016 Effective Date: May 31, 2016

SECTION 2 - TERMS AND CONDITIONS, (CONT’D.)

2.3 Assignment or Transfer of Service

All service provided under this tariff is directly or indirectly controlled by the Company, and the
Customer may not transfer or assign the use of service without the express prior written consent
of the Company. Such transfer or assignment shall only apply where there is no interruption of
the use or location of service. All terms and conditions contained in this document shall apply to
all such permitted transferees or assignees, as well as all conditions of service.

2.4 Use of Service

2.4.1 Service may be used for any lawful purpose by the Customer or by any end user.

2.4.2 The Customer obtains no property right or interest in the use of any specific type of
facility, service, equipment, number, process, or code. All right, title and interest to such
items remain, at all times, solely with the Company.

2.4.3 Recording of telephone conversations of service provided by the Company under this
tariff is prohibited except as authorized by applicable federal, state and local laws.

2.4.4 Any service provided under this tariff may be resold or shared (jointly used) with other
persons at the Customer’s option. The Customer remains solely responsible for all use of
service ordered by it or billed to its account(s) pursuant to this tariff, for determining who
is authorized to use its service, and for promptly notifying the Company of any
unauthorized use. The Customer may advise its customers that a portion of its service is
provided by the Company, but the Customer shall not represent that the Company jointly
participates with the Customer in the provision of the service.

2.4.5 Except as otherwise provided herein, service is provided and billed on the basis of a
minimum period of at least one month, and shall continue to be provided until canceled
by the Customer, in writing, on not less than 30 days notice. Unless otherwise specified
herein, for the purpose of computing charges in this tariff, a month is considered to have
30 days.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 31, 2016
Boise, Idaho

Advice Letter 16-01 IDa1601
Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued by: Kristie Ince, Vice President Regulatory Affairs Original Page 17

Issue Date: May 27, 2016 Effective Date: May 31, 2016

SECTION 2 - TERMS AND CONDITIONS, (CONT’D.)

2.4 Use of Service, (Cont’d.)

2.4.6 The Customer may be required to enter into written Service Orders which shall contain or
reference the name of the Customer, a specific description of the service ordered; the rate to
be charged, the duration of the services, and the terms and conditions in this tariff. The
Customer will also be required to execute any other documents as may be reasonably
requested by the Company.

2.4.7 At the expiration of the initial term specified in each Service Order, or in any extension
thereof, the service term will renew automatically at the same terms and conditions for
successive one-year terms unless either party notifies the other 30 days prior to the
expiration of the then current term that it wishes to terminate the service. Any termination
shall not relieve the Customer of its obligation to pay any charges incurred under the Service
Order and this tariff prior to termination, including, but not limited to, any fees for early
termination. The rights and obligations which by their nature extend beyond the termination
of the term of the Service Order shall survive such termination.

2.4.8 Non-Routine Installation

At the Customer’s request, installation and/or maintenance may be performed outside the
Company’s regular business hours or in unusual locations. In such cases, charges based on
cost of the actual labor, material, and/or other costs incurred by or charged to the Company
will apply. If installation is started during regular business hours but, at the Customer’s
request, extends beyond regular business hours into periods including, but not limited to,
weekends, holidays, and/or night hours, additional charges may apply.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 31, 2016
Boise, Idaho

Advice Letter 16-01 IDa1601
Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued by: Kristie Ince, Vice President Regulatory Affairs Original Page 18

Issue Date: May 27, 2016 Effective Date: May 31, 2016

SECTION 2 - TERMS AND CONDITIONS, (CONT’D.)

2.4 Use of Service, (Cont’d.)

2.4.9 Special Construction

Subject to the agreement of the Company and to the terms contained in this tariff, special
construction of facilities may be undertaken on a reasonable efforts basis at the request of the
Customer. Special construction is construction undertaken and characterized by one or more
of the following:

A. where facilities are not presently available, and there is no other requirement for the
facilities so constructed;

B. of a type other than that which the Company would normally utilize in the
furnishing of its services;

C. over a route other than that which the Company would normally utilize in the
furnishing of its services;

D. in a quantity greater than that which the Company would normally construct;

E. involving abnormal costs;

F. on an expedited basis;

G. on a temporary basis until permanent facilities are available; or

H. in advance of its normal construction.

Special construction charges for Access Service will be determined as described in this
section.

2.4.10 Ownership of Facilities

Title to all facilities provided in accordance with this tariff remains in the Company, its
partners, agents, contractors or suppliers.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 31, 2016
Boise, Idaho

Advice Letter 16-01 IDa1601
Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued by: Kristie Ince, Vice President Regulatory Affairs Original Page 19

Issue Date: May 27, 2016 Effective Date: May 31, 2016

SECTION 2 - TERMS AND CONDITIONS, (CONT’D.)

2.5 Discontinuance and Restoration of Service

Service continues to be provided until canceled by the Customer, in writing, or until canceled by
the Company as set forth below. The Company may render bills subsequent to the termination of
service for charges incurred before termination.

2.5.1 Cancellation by the Customer

The Customer may have service discontinued upon written notice to the Company. The
Company shall hold the Customer responsible for payment of all bills for service
furnished until the cancellation date specified by the Customer or until the date that the
written cancellation notice is received, whichever is later. A termination liability charge
applies to early cancellation of a term agreement.

2.5.2 Cancellation by the Company

A. For Nonpayment: The Company, by written notice to the Customer and in
accordance with applicable law, may discontinue service or cancel an application
for service without incurring any liability when there is an unpaid balance for
service that is more than 30 days overdue.

B. For Returned Checks: The Customer whose check or draft is returned unpaid for
any reason, after two attempts at collection, shall be subject to discontinuance of
service in the same manner as provided for nonpayment of overdue charges.

C. The Customer shall be subject to discontinuance of service, without notice, for
any violation of any law, rule, regulation or policy of any government authority
having jurisdiction over service or of any of the provisions governing the
furnishing of service under this tariff, or by reason of any order or decision of a
court or other government authority having jurisdiction which prohibits the
Company from furnishing such service.

D. For the Company to comply with any order or request of any governmental
authority having jurisdiction, the Customer shall be subject to discontinuance of
service, without notice.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 31, 2016
Boise, Idaho

Advice Letter 16-01 IDa1601
Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued by: Kristie Ince, Vice President Regulatory Affairs Original Page 20

Issue Date: May 27, 2016 Effective Date: May 31, 2016

SECTION 2 - TERMS AND CONDITIONS, (CONT’D.)

2.5 Discontinuance and Restoration of Service, (Cont’d.)

2.5.3 Restoration of Service

A. If service has been discontinued for nonpayment or as otherwise provided herein
and the Customer wishes it continued, service shall, at the Company’s discretion,
be restored when all past due amounts are paid or the event giving rise to the
discontinuance (if other than nonpayment) is corrected and Customer pays a
deposit at Company’s discretion. Nonrecurring charges apply to restored
services.

B. Restoration of disrupted services shall be in accordance with Federal
Communications Commission Rules and Regulations, which specify the priority
system for such activities.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 31, 2016
Boise, Idaho

Advice Letter 16-01 IDa1601
Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued by: Kristie Ince, Vice President Regulatory Affairs Original Page 21

Issue Date: May 27, 2016 Effective Date: May 31, 2016

SECTION 2 - TERMS AND CONDITIONS, (CONT’D.)

2.6 Cancellation of Application for Service

If the Customer cancels its order for service prior to the service due date, a Cancel Order Charge
will apply. Charges are reflected in the Rate Section.

2.6.1 In the event the Company incurs fees or expenses, including attorney’s fees, in collecting, or
attempting to collect, any charges owed the Company, the Customer will be liable to the
Company for the payment of all such fees and expenses reasonably incurred.

2.6.2 Where, prior to cancellation by the Customer, the Company incurs any expenses in installing
the service or in preparing to install the service that it otherwise would not have incurred, a
charge equal to the costs the Company incurred less net salvage, shall apply, but in no case
shall this charge exceed the sum of the charge for the minimum period of services ordered,
including installation charges, and all charges others levy against the company that would
have been chargeable to the Customer had service begun.

2.7 Minimum Period

The minimum period for which services are provided and for which rates and charges are
applicable is one month unless otherwise specified. When a service is discontinued prior to the
expiration of the minimum period, charges are applicable, whether the service is used or not.

2.8 Term Agreements

The Company may offer Term Agreements wherein the Customer agrees to retain specified
Company services for a mutually agreed upon length of time. A Termination Liability charge
applies to early termination of a Term Agreement.

Upon expiration of a term contract, the service term will renew automatically at the same terms
and conditions for successive one-year terms unless either party notifies the other 30 days prior to
the expiration of the then current term that it wishes to terminate the service.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 31, 2016
Boise, Idaho

Advice Letter 16-01 IDa1601
Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued by: Kristie Ince, Vice President Regulatory Affairs Original Page 22

Issue Date: May 27, 2016 Effective Date: May 31, 2016

SECTION 2 - TERMS AND CONDITIONS, (CONT’D.)

2.9 Billing and Payments

2.9.1 All bills for service provided to the Customer by the Company are due and payable on the
due date printed on the invoice (“Due Date”), which is one day prior to the date of the
next monthly invoice and are payable in immediately available funds.

A. The Company shall bill on a current basis all charges incurred by and credits due
to the Customer. The Customer may receive its bill in 1) a paper format, 2) on
CD-ROM, or 3) via electronic transmission. Such bills are due on the Due Date
regardless of the media utilized. The Company shall bill in advance charges for
all services to be provided during the ensuing billing period except for charges
associated with service usage. Adjustments for the quantities of service
established or discontinued in any billing period beyond the minimum period of
service will be prorated to the number of days based on a 30-day month. The
Company will, upon request and if available, furnish such detailed information as
may reasonably be required for verification of the bill.

B. The Company may assess charges for provisioning of additional copies of bills.
See Section 4 for applicable rates and charges.

C. The Company, upon request of call detail records, including but not limited to,
intraLATA toll free and intrastate access and resale services, may assess charges
for the provisioning of these records. The call detail records will be in Exchange
Message Interface (EMI) Industry format. See Section 4 for applicable rates and
charges.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 31, 2016
Boise, Idaho

Advice Letter 16-01 IDa1601
Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued by: Kristie Ince, Vice President Regulatory Affairs Original Page 23

Issue Date: May 27, 2016 Effective Date: May 31, 2016

SECTION 2 - TERMS AND CONDITIONS, (CONT’D.)

2.9 Billing and Payments, (Cont’d.)

2.9.1 (Cont’d.)

D. Further, if any portion of the payment is received by the Company after
the payment Due Date as set forth above, or if any portion of the
payment is received by the Company in funds which are not immediately
available to the Company, a late payment penalty shall be due the
Company. Any payment or portion thereof not received by the Due Date
is subject to a late charge on the unpaid amount at the lesser of 1.5% per
month or the maximum rate permitted by law.

E. A charge of $20.00 (twenty dollars) or the current allowable amount, will
be assessed for any check or other form of payment returned by the
drawee bank or other financial institution for insufficient or uncollected
funds, closed account, apparent tampering, missing signature or
endorsement, or any other insufficiency or discrepancy necessitating
return of the instrument at the discretion of the drawee bank or financial
institution. This charge will be assessed in addition to any charges
assessed by the drawee bank or any other financial institution.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 31, 2016
Boise, Idaho

Advice Letter 16-01 IDa1601
Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued by: Kristie Ince, Vice President Regulatory Affairs Original Page 24

Issue Date: May 27, 2016 Effective Date: May 31, 2016

SECTION 2 - TERMS AND CONDITIONS, (CONT’D.)

2.9 Billing and Payments, (Cont’d.)

2.9.2 The Company will establish a bill day each month for each Customer account. The bill
will cover charges for the billing period for which the bill is rendered, plus any known
unbilled charges and adjustments for any prior periods.

There are three types of rates and charges that apply to Access Service. These are monthly
Recurring Charges, usage rates and Nonrecurring Charges.

A. Monthly Recurring Charges: Monthly Recurring Charges are flat rates for facilities
that apply each month or fraction thereof that a specific rate element is provided.

B. Usage Rates: Usage rates are rates that are applied on a per unit of measure basis,
such as per access minute or per query. Usage rates are accumulated over a monthly
period.

C. Nonrecurring Charges: Nonrecurring charges are one time charges that apply for a
specific work activity (i.e., installation of new service or change to an existing
service).

1. Installation of Service: Nonrecurring charges apply to each Access Service
installed. The charge is applied per line or Trunk.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 31, 2016
Boise, Idaho

Advice Letter 16-01 IDa1601
Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued by: Kristie Ince, Vice President Regulatory Affairs Original Page 25

Issue Date: May 27, 2016 Effective Date: May 31, 2016

SECTION 2 - TERMS AND CONDITIONS, (CONT’D.)

2.10 Claims and Disputes

Objections to billed charges must be reported to the Company within 120 calendar days of the
date of the invoice associated with the disputed charges, or the invoice shall be deemed correct
and all rights to dispute such charges are waived. Claims must include all supporting
documentation and may be submitted online at https://customerportal.twtelecom.com or by
telephone at 1-877-453-8353. The Company shall make adjustments to the Customer’s invoice to
the extent that circumstances exist which reasonably indicate that such changes are appropriate.

2.10.1 If the dispute is resolved in favor of the Customer and the Customer has withheld the
disputed amount, no interest credits or penalties will apply.

2.10.2 If the dispute is resolved in favor of the Customer and the Customer has paid the disputed
amount, the Customer will receive an interest credit from the Company for the disputed
amount times a late factor as set forth in Section 2.9.

2.10.3 If the dispute is resolved in favor of the Company and the Customer has paid the disputed
amount on or before the payment due date, no interest credit or penalties will apply.

2.10.4 If the dispute is resolved in favor of the Company and the Customer has withheld the
disputed amount, the Customer must, within five (5) business days following written,
electronic or telephonic notice of the resolution, pay the disputed amount including the
late penalty as set forth in Section 2.9.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 31, 2016
Boise, Idaho

Advice Letter 16-01 IDa1601
Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued by: Kristie Ince, Vice President Regulatory Affairs Original Page 26

Issue Date: May 27, 2016 Effective Date: May 31, 2016

SECTION 2 - TERMS AND CONDITIONS, (CONT’D.)

2.11 Payment of Deposits

2.11.1 The Company may, in order to safeguard its interests, require a Customer which has a
proven history of late payments to the Company or does not have established credit to
make a deposit prior to or at any time after the provision of service. The deposit is to be
held by the Company as a guarantee of the payment of rates and charges.

2.11.2 A deposit may not exceed the actual or estimated rates and charges for the service for a
two month period. The fact that a deposit has been made in no way relieves the Customer
from complying with the Company’s requirement as to the prompt payment of bills.

2.11.3 At such time as the provision of the service to the Customer is terminated, the amount of
the deposit will be credited to the Customer’s account and any credit balance which may
remain will be refunded. After the Customer has established a one year prompt payment
record, such a deposit will be refunded or credited to the Customer account at any time
prior to the termination of the provision of the service to the Customer.

2.11.4 In case of a cash deposit, for the period the deposit is held by the Company, simple
annual interest will be applied to the deposit for the number of days from the date the
Customer deposit is received by the Company to and including the date such deposit is
credited to the Customer’s account or the date the deposit is refunded by the Company.

2.11.5 If the amount of a deposit is proven to be less than required to meet the requirements
specified above, the Customer shall be required to pay an additional deposit upon request.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 31, 2016
Boise, Idaho

Advice Letter 16-01 IDa1601
Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued by: Kristie Ince, Vice President Regulatory Affairs Original Page 27

Issue Date: May 27, 2016 Effective Date: May 31, 2016

SECTION 2 - TERMS AND CONDITIONS, (CONT’D.)

2.12 Inspection, Testing and Adjustment

2.12.1 The Company may, upon reasonable notice, make such tests and inspections as may be
necessary to determine whether this tariff is being complied with in the installation,
operation or maintenance of the Customer’s or the Company’s facilities or equipment.
The Company may interrupt service at any time, without penalty or liability, due to the
departure from or reasonable suspicion of the departure from any of these terms and
conditions.

2.12.2 Upon reasonable notice, the facilities or equipment provided by the Company shall be
made available to the Company for such tests and adjustments as may be necessary for
their maintenance in a condition satisfactory to the Company. No interruption allowance
shall be granted for the time during which such tests and adjustments are made, unless
such interruption exceeds twenty-four (24) hours in length and is requested by the
Customer.

2.13 Interconnection

2.13.1 Service furnished by the Company may be interconnected with services or facilities of
other authorized communications common carriers and with private systems, subject to
technical limitations established by the Company.

2.13.2 Interconnection with the services or facilities of other common carriers shall be executed
in accordance with this tariff and the terms and conditions of the other common carrier’s
tariff(s).

2.13.3 The Customer shall ensure that the facilities or equipment provided by the Customer are
properly interconnected with the facilities or equipment of the Company. If the Customer
maintains or operates the interconnected facilities or equipment in a manner which results
or may result in harm to the Company’s facilities, equipment, personnel, or the quality of
service, the Company may require the use of protective equipment at the Customer’s
expense. If this action fails to eliminate the actual or potential harm, the Company may,
upon written notice, terminate the existing service of the Customer.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 31, 2016
Boise, Idaho

Advice Letter 16-01 IDa1601
Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued by: Kristie Ince, Vice President Regulatory Affairs Original Page 28

Issue Date: May 27, 2016 Effective Date: May 31, 2016

SECTION 2 - TERMS AND CONDITIONS, (CONT’D.)

2.14 Liability of the Company

2.14.1 The liability of the Company , or any other common carrier or other service provider that
furnishes any portion of the Company’s services, for damages of any nature arising from
errors, mistakes, omissions, interruptions, or delays of the Company, its agents, servants,
or employees, in the course of establishing, furnishing, rearranging, moving, terminating,
or changing regulated or nonregulated service or facilities or equipment (including the
obtaining or furnishing of information in respect thereof or with respect to the Customers
of the service or facilities) will not exceed an amount equal to the MRC (calculated on a
proportionate basis) for the affected service during the period which such error, mistake,
omission, interruption or delay occurs. The extension of such allowances shall be the sole
remedy of the Customer and the sole liability of the Company.

2.14.2 The Company will not be liable at any time or under any circumstance for indirect,
consequential, special incidental, reliance, special, punitive or consequential damages
(including, without limitation, harm to business, lost revenues, lost savings, lost
opportunity, harm to business or loss of profits) in connection with services rendered to
the Customer under this tariff.

2.14.3 When the services or facilities of other common carriers are used separately or in
conjunction with the Company’s facilities or equipment in establishing connection to
points not reached by the Company’s facilities or equipment, the Company is not liable
under any circumstances for any act, omission, error, mistake, interruption or delay of
any connecting carrier or other service provider or their respective agents, servants or
employees; nor will the Company have any such liability for providers of connections,
equipment, facilities, or services other than the Company or its agents, servants, or
employees.

2.14.4 The Company is not liable for interruptions, errors, delays, or defects in transmission
when caused by strike or other labor problems, power fluctuations, surges or failures,
national emergencies, insurrections, acts of God, war, fire, flood, adverse weather
conditions, explosion, vandalism, acts of terrorism, riots, government authorities, cable
cut, ordinances, laws, rules, regulations or restrictions, condemnation or exercise of rights
of eminent domain, or other causes beyond the Company’s control.

2.14.5 The Company will not be liable under any circumstances for any act, omission, error,
mistake, interruption or delay of any person or entity owning telecommunications
facilities used by the Customer or who furnishes facilities or services connected with or
provided in conjunction with the Company’s service; or for the culpable conduct of the
Customer, its agents, servants, employees, invitees, or guests, or failures of equipment,
facilities or connections provided by the Customer.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 31, 2016
Boise, Idaho

Advice Letter 16-01 IDa1601
Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued by: Kristie Ince, Vice President Regulatory Affairs Original Page 29

Issue Date: May 27, 2016 Effective Date: May 31, 2016

SECTION 2 - TERMS AND CONDITIONS, (CONT’D.)

2.15 Liability of the Customer

2.15.1 The Customer will be liable for damages to the facilities of the Company and for all
incidental and consequential damages caused by the negligent or intentional acts or
omissions of the Customer, its officers, directors, employees, agents, invitees or
contractors where such acts or omissions are not the direct result of the Company’s
negligence or intentional misconduct.

2.15.2 Indemnification by the Customer

The Customer and any authorized or joint users, jointly and severally shall indemnify,
defend and hold the Company harmless against claims, loss, damage, expense (including
attorneys’ fees and court costs) for (i) libel, slander, or infringement of copyright or
unauthorized use of any trademark, tradename or service mark arising from the material
transmitted over its facilities; (ii) infringement of patents arising from combining with, or
using in connection with, facilities of the Company, equipment and systems of the
Customer; (iii) all claims of any kind by Customer’s end users; and (iv) all other claims
including, without limitation, claims for damage to any business or property or injury to,
or death of, any person arising out of any act or omission of the Customer in connection
with facilities provided by the Company or the Customer. In the event any such
infringing use is enjoined, the Customer, authorized user or joint user at its option and
expense, shall obtain immediately a dismissal or stay of such injunction, obtain a license
or other agreement so as to extinguish any claim of infringement, or terminate the
claimed infringing use or modify such infringement. The Customer and any authorized
or joint users, jointly and severally shall also indemnify, defend and hold the Company
harmless against: all claims, demands, losses or liabilities, including, but not limited to,
fees and expenses of counsel, arising out of, occasioned by, or in connection with, any act
or omission of the Customer or of any person utilizing the Customer’s codes, services,
equipment, or facilities, with or without the consent or knowledge of the Customer.
Service is furnished subject to the conditions that it will not be used: (1) to make foul or
profane expressions, (2) to impersonate another person with fraudulent or malicious
intent, (3) to call another person so frequently, or at such times, or in any other manner so
as to annoy, abuse, threaten, or harass the other person, (4) for any other unlawful
purpose, or (5) in such a manner as to interfere with the use of the service by any other
user.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 31, 2016
Boise, Idaho

Advice Letter 16-01 IDa1601
Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued by: Kristie Ince, Vice President Regulatory Affairs Original Page 30

Issue Date: May 27, 2016 Effective Date: May 31, 2016

SECTION 2 - TERMS AND CONDITIONS, (CONT’D.)

2.15 Liability of the Customer, (Cont’d.)

2.15.3 Customer-Provided Equipment - The service and facilities furnished by the Company are
subject to the following limitations: the Company shall not be liable for damage arising
out of mistakes, omissions, interruptions, delays, errors or defects in transmission or other
injury, including but not limited to injuries to persons or property from voltages or
currents transmitted over the facilities of the Company caused by Customer-Provided
equipment or premises wire. The Company shall have no obligation to install, maintain,
repair or operate Customer-provided equipment. In the event that the Company, in
responding to a Customer-initiated service call, determines that the cause of such service
call is a failure, malfunction or inadequacy of Customer-provided equipment, the
Customer must compensate the Company for such service call at the prevailing rate.

2.15.4 Use of Facilities of Other Companies - When the facilities of other companies are used in
establishing a connection, the Company is not liable for any act, error, omission, or
interruption caused by the other company or their agents or employees. This includes the
provision of a signaling system database by another company.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 31, 2016
Boise, Idaho
Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued By: Kristie Ince, Vice President Regulatory Affairs First Revised Page 31
Replaces Original Page 31

Issued Date: July 30, 2019 Effective Date: August 12, 2019

SECTION 2 - TERMS AND CONDITIONS, (CONT’D.)

2.16 Taxes and Surcharges

2.16.1 Taxes, Fees and Surcharges

“Tax” or “Taxes” means any federal, state or local excise, gross receipts, value
added, sales, use or other similar tax, fee, tax-like fee or surcharge of whatever
nature and however designated, imposed or sought to be imposed, on or with
respect to purchases by Customer or for the Company’s use of public streets or
rights of way, which the Company is required or permitted by law or tariff to
collect from Customer; provided, however, that the term “Tax” will not include
any tax on the Company’s corporate existence, status, income, corporate property
or payroll taxes.

The Company shall bill any and all applicable taxes, surcharges and fees,
including, but not limited to: Federal Excise Tax; State Sales Tax; Municipal
Taxes; Gross Receipts Taxes; Telecommunications Relay Services (TRS); and any
taxes, surcharges, fees, charges or other payments contractual or otherwise, for the
use of public streets or rights-of-way, whether designated as franchise fees or
otherwise. As permitted by law, the Company will recover from its Customers
any such charges assessed directly against the Company. Such taxes or fees will
be itemized separately on the Customer’s invoice or billing detail. If Customer
fails to pay any Taxes properly billed, Customer will be solely responsible for
payment of the Taxes, and penalty and interest.

Taxes and surcharges assessed on bundled services are based upon a model
configuration of the product elements. Details are available upon Customer
request.

If either Customer or the Company is audited by a taxing or other governmental
authority, the other party will cooperate reasonably by responding to the audit
inquiries in a proper, complete and timely manner. The Company will cooperate,
at Customer’s expense, with reasonable requests of Customer in connection with
any Tax contest or refund claim. Customer will ensure that no lien is attached to
or allowed to remain on any asset of the Company as a result of any Tax contest.
Customer will indemnify and hold the Company harmless against any liabilities,
damages, losses, costs or expenses arising out of such Tax proceedings, including
without limitation any additional Taxes, interest, penalties and attorney’s fees.

(M) Material moved to Page 32.

(M)

Advice Letter 19-01 IDa1901

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 12, 2019
Boise, Idaho
Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued By: Kristie Ince, Vice President Regulatory Affairs First Revised Page 32
Replaces Original Page 32

Issued Date: July 30, 2019 Effective Date: August 12, 2019

SECTION 2 - TERMS AND CONDITIONS, (CONT’D.)

2.16 Taxes and Surcharges
2.16.1 Taxes, Fees and Surcharges (Cont’d)

If Customer claims an exemption for any Taxes, Customer must provide the
Company with a proper tax exemption certificate as authorized by the appropriate
taxing authority. Customer must pay the applicable Taxes to the Company until it
provides a valid exemption certificate. If applicable law exempts a service from a
Tax, but does not also provide an exemption procedure, the Company will not
collect such Tax if Customer provides a letter signed by one of its officers; (i)
claiming a right to the exemption; (ii) identifying the applicable law that allows
such exemption and does not require an exemption certificate; and (iii) agreeing
to indemnify and hold the Company harmless from any tax, interest, penalties,
loss, cost or expense asserted against the Company as a result of its not collecting
the Taxes from Customer.

2.17 Jurisdictional Reporting and Identification of Toll VoIP-PSTN Traffic

2.17.1 Switched Access Services

For purposes of determining the jurisdiction of Switched Access Services (e.g.,
originating toll free, terminating traffic and VoIP-PSTN traffic), to the extent the
Company receives sufficient call detail to permit it to determine the jurisdiction of
some or all originating and terminating access minutes of use, the Company will use
that call detail to render bills for those minutes. To the extent call detail is not
available, the jurisdictional reporting requirements specified below will apply.

When a Customer orders Access Services, its projected Percent Interstate Usage
(PIU) must be provided to the Company. Except to the extent the Company has
sufficient call detail to determine the jurisdiction of the call, these percentages will be
used by the Company to apportion the usage and/or charges between interstate and
intrastate until a revised report is received as set forth herein.

To the extent that sufficient call detail is unavailable and the Customer has failed to
provide its projected PIU, the Company shall allocate unidentifiable minutes subject
to the PIU as 50 percent interstate traffic and 50 percent intrastate traffic.

Based on distribution of traffic (identifiable, Customer based PIU, Default PIU), the
Company may derive an aggregated factor.

(M) Material moved from Page 31.

(M)

(M)

Advice Letter 19-01 IDa1901

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 12, 2019
Boise, Idaho
Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued By: Kristie Ince, Vice President Regulatory Affairs First Revised Page 33
Replaces Original Page 33

Issued Date: July 30, 2019 Effective Date: August 12, 2019

SECTION 2 - TERMS AND CONDITIONS, (CONT’D.)

2.17 Jurisdictional Reporting and Identification of Toll VoIP-PSTN Traffic, (Cont’d.)

2.17.2 IntraLATA Toll Usage

For purposes of determining the jurisdiction of IntraLATA Toll Usage termination,
to the extent the Company receives sufficient call detail to permit it to determine the
jurisdiction of some or all originating and terminating Intralata Toll minutes of use,
the Company will use that call detail to render bills for those minutes. To the extent
call detail is not available, the jurisdictional reporting requirements specified below
will apply.

When a Customer terminates IntraLATA Toll Usage, its projected Percent Local
Usage (PLU) must be provided to the Company. Except to the extent the Company
has sufficient call detail to determine the jurisdiction of the call, these percentages
will be used by the Company to apportion the usage and/or charges between
IntraLATA Toll and local until a revised report is received as set forth herein.

To the extent that sufficient call detail is unavailable and the Customer has failed to
provide its projected PLU, the Company shall allocate unidentifiable minutes subject
to the PLU as 50 percent IntraLATA Toll Usage traffic and 50 percent local traffic.

Based on distribution of traffic (identifiable, Customer based PLU, Default PLU), the
Company may derive an aggregated factor.

2.17.3 Identification of VoIP-PSTN Traffic

This section governs the identification of Toll VoIP-PSTN Traffic that is required
by the F.C.C. in its Report and Order in WC Dockets Nos. 10-90, etc., F.C.C. No.
11-161 (November 18, 2011) (F.C.C. Order) and Second Order on
Reconsideration FCC 12-47 (April 25, 2012) (“Second Order”) to be compensated
at interstate access rates, unless the parties have agreed otherwise. Specifically,
this section establishes the method of separating Toll VoIP-PSTN Traffic from the
Customer’s traditional intrastate access traffic, so that Toll VoIP-PSTN Traffic
can be billed in accordance with the F.C.C. Order and Second Order.

(M) Material moved to Page 34.

(M)

(M)

Advice Letter 19-01 IDa1901

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 12, 2019
Boise, Idaho
Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued By: Kristie Ince, Vice President Regulatory Affairs First Revised Page 34
Replaces Original Page 34

Issued Date: July 30, 2019 Effective Date: August 12, 2019

SECTION 2 - TERMS AND CONDITIONS, (CONT’D.)

2.17 Jurisdictional Reporting and Identification of Toll VoIP-PSTN Traffic, (Cont’d.)

2.17.3 Identification of VoIP-PSTN Traffic (Cont’d)

A. Calculation and Application of Percent-VoIP-PSTN-Usage Factors

The Company will determine the number of relevant VoIP-PSTN Traffic
minutes of use (“MOU”) to which interstate rates will be applied under
Section 3.1.4, by applying a Percent VoIP Usage (“PVU”) factor to the
total intrastate access MOU (however determined - either based on call
detail information, access lines or PIU) exchanged between the Company
and the Customer, until July 21, 2012 and after July 1, 2014. From July
21, 2012 through June 30, 2014, the PVU will be applied only to
terminating intrastate access MOU, except as otherwise noted in
2.17.3.A.3 below. The PVU will be derived and applied as follows:

1. Except as otherwise noted in 2.17.3.A.3 below, the Customer will
calculate and furnish to the Company a factor (the “PVU-A”)
representing the percentage of the total intrastate access MOU that
the Customer exchanges with the Company in the State, that (a)
is terminating access sent to the Company and that originates in
IP format; or (b) is originating access received from the Company
and terminates in IP format until July 21, 2012 and after June 30,
2014. This PVU-A shall be based on information such as the
number of the Customer’s retail VoIP subscriptions in the State
(e.g., as reported on FCC Form 477), traffic studies, actual call
detail, or other relevant and verifiable information.

2. Except as otherwise noted in 2.17.3.A.3 below, the Company will,
likewise, calculate a factor (the “PVU-B”) representing the
percentage of the Company’s total intrastate access MOU in the
State that the Company originates or terminates in IP format.
From July 21, 2012 through June 30, 2014, the PVU-B will
represent only terminating access MOU. This PVU-B shall be
based on information such as the number of the Company’s retail
VoIP subscriptions in the State (e.g., as reported on FCC Form
477), traffic studies, actual call detail, or other relevant and
verifiable information.

(M) Material moved from Page 33.

(M)

Advice Letter 19-01 IDa1901

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 12, 2019
Boise, Idaho

Advice Letter 16-01 IDa1601
Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued by: Kristie Ince, Vice President Regulatory Affairs Original Page 35

Issue Date: May 27, 2016 Effective Date: May 31, 2016

SECTION 2 - TERMS AND CONDITIONS, (CONT’D.)

2.17 Jurisdictional Reporting and Identification of Toll VoIP-PSTN Traffic, (Cont’d.)

2.17.3 Identification of VoIP-PSTN Traffic, (Cont’d.)

A. Calculation and Application of Percent-VoIP-PSTN-Usage Factors, (Cont’d.)

3. The Company will use the PVU-A and PVU-B factors to calculate an
effective PVU factor that represents the percentage of total intrastate
access MOU exchanged between the Company and the Customer that is
originated and/or terminated in IP format, whether at the Company’s end,
at the Customer’s end, or at both ends. From July 21, 2012 through June
30, 2014, the PVU will represent only terminating intrastate access
MOU. The effective PVU factor will be calculated as the sum of: (A) the
PVU-A factor and (B) the PVU-B factor times (1.0 minus the PVU-A
factor).

Note: PVU factors will not be provided or collected by the Company for
the traffic period from July 1, 2013 through June 30, 2014. This
represents the period during which the Company’s terminating intrastate
rate is equal to its terminating interstate rate and PVU is not applied to
originating traffic. Traffic on or after July 1, 2014 will be subject to the
most recently available PVU factor on file with the Company for
application of charges to originating access traffic. PVU updates must
be received at least 30 days prior to July 1, 2014 if a new factor will
apply.

4. The Company will apply the effective PVU factor to the applicable
intrastate access MOU exchanged with the Customer, as described
above, to determine the number of relevant VoIP-PSTN Traffic MOUs.

Example 1: The PVU-B is 5% and the PVU-A is 10%. The effective
PVU factor is equal to 14.5% PVU-A + (PVU-B x (1-
PVU-A)) = PVU%. The Company will bill 14.5% of the
Customer’s applicable intrastate access MOU in
accordance with the Company’s interstate switched
access tariff.

Example 2: The PVU-B is 0% and the PVU-A is 10%. The effective
PVU factor is 10% PVU-A + (PVU-B x (1- PVU-A)) =
PVU%. The Company will bill 10% of the Customer’s
applicable intrastate access MOU in accordance with the
Company’s interstate switched access tariff.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 31, 2016
Boise, Idaho

Advice Letter 16-01 IDa1601
Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued by: Kristie Ince, Vice President Regulatory Affairs Original Page 36

Issue Date: May 27, 2016 Effective Date: May 31, 2016

SECTION 2 - TERMS AND CONDITIONS, (CONT’D.)

2.17 Jurisdictional Reporting and Identification of Toll VoIP-PSTN Traffic, (Cont’d.)

2.17.3 Identification of VoIP-PSTN Traffic, (Cont’d.)

A. Calculation and Application of Percent-VoIP-PSTN-Usage Factors, (Cont’d.)

4. (Cont’d.)

Example 3: The PVU-A is 100%. No matter what the PVU-B factor is, the
effective PVU is 100%. The Company will bill 100% of the
Customer’s applicable intrastate access MOU in accordance with
the Company’s interstate switched access tariff.

5. If the Customer does not furnish the Company with a PVU-A pursuant to the
preceding paragraph 1, the Company will utilize a PVU equal to the PVU-B.
For example, if the PVU-B factor is 0%, the Company will utilize a PVU
equal to zero.

6. The Customer shall not modify their reported PIU factor to account for Toll
VoIP-PSTN Traffic.

7. The Customer shall retain the call detail, work papers, and information used
to develop the PVU factors for a minimum of one year.

B. Initial Implementation of PVU Factors

1. The PVU factors were implemented in the Company’s billing system on May
15, 2012. Usage billed after May 15, 2012 will be processed pursuant to
paragraph 2.17.3.A.5 above and 2.17.4 below.

C. PVU Factor Updates

The Customer may update the PVU-A factor quarterly. The Company may also
update the PVU-B factor quarterly. The revised PVU factor will serve as the
basis for future billing and will be effective on the bill date of each such month
and shall serve as the basis for subsequent monthly billing until superseded by
new PVU factors.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 31, 2016
Boise, Idaho

Advice Letter 16-01 IDa1601
Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued by: Kristie Ince, Vice President Regulatory Affairs Original Page 37

Issue Date: May 27, 2016 Effective Date: May 31, 2016

SECTION 2 - TERMS AND CONDITIONS, (CONT’D.)

2.17 Jurisdictional Reporting and Identification of Toll VoIP-PSTN Traffic, (Cont’d.)

2.17.4 Jurisdictional Reporting Timelines

The Customer shall provide to the Company, to be received no later than 15 days after the
end of each quarter, a revised report reflecting the aforementioned factors, as applicable, for
the past three (3) months, for each service arranged for use, based solely on the traffic
originating from or terminating to the Company. The quarterly report will serve as the basis
for the next three (3) months billing and will be effective on the bill date for that service. If
the Customer does not supply the reports for services where reports are needed, the
Company will assume the percentages to be the same as was previously provided in the most
recent report(s).

2.17.5 Jurisdictional Reports and VoIP-PSTN Factors Verification

If a billing dispute arises or a regulatory commission questions any of the factors, the
Customer will provide the data issued to determine the applicable factors. The Customer will
supply the data within 30 days of the Company request.

The Customer shall keep records of call detail, description of the method for determining
how end users originate and terminate calls in IP format, and other information from which
the appropriate factors can be ascertained and, upon request of the Company, shall make the
records available for inspection as reasonably necessary for purposes of verification of the
factors. The Company reserves the right to conduct an audit, internally or with an external
firm, at any time during the year. The Customer, at its own expense, has the right to retain an
independent auditing firm.

In the event that an audit reveals that any Customer reported factors are incorrect, the
Company shall apply the audit results to all usage affected by the audit. The Customer
shall be back-billed or credited, for a period retroactive to the date that the incorrect
percentage was reported, but not to exceed 12 months. Back-billed amounts are subject to
a late payment penalty and payment shall be made in immediately available funds by the
due date printed on the invoice.

Should an audit reveal that the misreported factors resulted in an underpayment of usage
charges to the Company of five percent or more of the total usage charges, the Customer
shall reimburse the Company for the cost of the audit. Proof of cost shall be the bills, in
reasonable detail, submitted to the Company by the auditor.

Within 15 days of completion of the auditor’s report, the Company will furnish a copy of
the audit results to the person designated by the Customer to receive such results.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 31, 2016
Boise, Idaho

Advice Letter 16-01 IDa1601
Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued by: Kristie Ince, Vice President Regulatory Affairs Original Page 38

Issue Date: May 27, 2016 Effective Date: May 31, 2016

SECTION 2 - TERMS AND CONDITIONS, (CONT’D.)

2.18 Obligations of the Customer

2.18.1 Damages

The Customer shall reimburse the Company for damages to Company facilities utilized to
provide services under this tariff caused by the negligence or willful act of the Customer,
or resulting from improper use of the Company’s facilities, or due to malfunction of any
facilities or equipment provided by other than the Company, except that no Customer
shall be liable for another Customer’s actions.

2.18.2 Ownership of Facilities

Facilities utilized by the Company to provide service under the provisions of this tariff
shall remain the property of the Company. Such facilities shall be returned to the
Company by the Customer, whenever requested, within a reasonable period following the
request in as good condition as reasonable wear permits. Customer shall reimburse the
Company, upon demand, for any costs incurred by the Company due to Customer’s
failure to comply with this provision.

2.18.3 Equipment Space and Power

The Customer shall furnish to the Company, at no charge, equipment space and electrical
power required by the Company to provide services under this tariff at the points of
termination of such services. The selection of ac or dc power shall be mutually agreed to
by the Customer and Company. The Customer shall also make necessary arrangements in
order that the Company will have access to such spaces at reasonable times for
installation, testing, repair, maintenance or removal of Company service.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 31, 2016
Boise, Idaho

Advice Letter 16-01 IDa1601
Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued by: Kristie Ince, Vice President Regulatory Affairs Original Page 39

Issue Date: May 27, 2016 Effective Date: May 31, 2016

SECTION 2 - TERMS AND CONDITIONS, (CONT’D.)

2.18 Obligations of the Customer, (Cont’d.)

2.18.4 Testing

The service provided under this tariff shall be made available to the Company at times
mutually agreed upon in order to permit the Company to make tests and adjustments
appropriate for maintaining the services in satisfactory operating condition. No credit will
be allowed for any interruption during such tests and adjustments.

2.18.5 Design of Customer Services

The Customer shall be responsible for its own expense for the overall design of its
services and for any redesigning or rearrangements of its services which may be required
because of changes in facilities, operations or procedures of the Company, minimum
protection criteria or operating or maintenance characteristics of the facilities.

2.18.6 Network Contingency Coordination

The Customer shall, in cooperation with the Company, coordinate in planning the actions
to be taken to maintain maximum network capability following natural or man-made
disasters which affect telecommunications service.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 31, 2016
Boise, Idaho

Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued By: Public Policy and Compliance 1st Revised Page 40
Cancels Original Page 40

Issued Date: July 21, 2021 Effective Date: July 31, 2021

SECTION 3 - SWITCHED ACCESS SERVICE

3.1 General

Switched Access Service, which is available to Customers for their use in furnishing their
services to end users, provides a two-point electrical communications path between a
Customer’s premises and an end user’s premises. It provides for the use of common and
dedicated terminations, switching and trunking facilities, and for the use of common
subscriber plant of the Company. Switched Access Service provides for the ability to
originate or terminate calls from an end user’s premises to a Customer’s premises in the
LATA where it is provided. When the Customer is a CMRS provider, Switched Access
Service rates apply for all interMTA traffic.

Switched Access Service is also available to pass calls between a Customer’s premises and
the premises of another carrier, including a CMRS provider and an Interconnected
Wholesale provider.

The application of rates for Switched Access Service is described in Section 4 following.
Rates and charges for services other than Switched Access Service, i.e., a Customer
interLATA toll message service, may also be applicable when Switched Access Service is
used in conjunction with these other services.

As established in the 8YY Access Charge Reform (FCC 20-143), existing tandem
switching charges and transport charges for originating 8YY traffic are eliminated
and a single joint tandem switched access service rate element for 8YY originating
access service is established as 8YY Joint Tandem Switched Transport.

Arrangements for indirect or direct interconnection by Local Exchange Carriers,
Competitive Local Exchange Carriers, Wireless Providers (Commercial Mobile Radio
Services (CMRS) and Personal Communications Services (PCS)) and Interconnected
Wholesale Providers with the Company’s facilities for the completion of local and
intraLATA toll traffic will be negotiated on a case by case basis, provided that, in cases
where no agreement is in place for completion of such calls, the Company may charge one
of the following rates: the state authorized UNE Switching rate(s) or the rate being charged
by the other carrier for the Company’s traffic terminating on the other carrier’s network.

3.1.1 Ordering Conditions

Except as provided elsewhere in this tariff, all services offered under this tariff will
be ordered using an ASR. The format and terms of the ASR will be as specified in
the industry Access Service Order Guidelines (ASOG), unless otherwise specified
herein.

(N)

(N)
ID2021-11

Advice Letter 21-02

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
July 31, 2021
Boise, Idaho

Advice Letter 16-01 IDa1601
Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued by: Kristie Ince, Vice President Regulatory Affairs Original Page 41

Issue Date: May 27, 2016 Effective Date: May 31, 2016

SECTION 3 - SWITCHED ACCESS SERVICE, (CONT’D.)

3.1 General, (Cont’d.)

3.1.2 Access Service Intervals

Access Service is provided with one of the following Service Date intervals:

Standard Interval

Negotiated Interval

The Company will specify a FOC and the Service Commencement Date contingent on
the ASR being complete as received. To the extent the Access Service can be made
available with reasonable effort, the Company will provide the Access Service in
accordance with the Customer’s requested internal, subject to the following conditions:

A. Standard Interval

The Standard Interval for Access Service will be specified at the time the order is
placed. This interval only applies to standard service offerings for a Customer
which is On-Net and at locations where there are pre-existing facilities to the
Customer Premises. Access Service provided under the Standard Interval will be
installed during Company business hours.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 31, 2016
Boise, Idaho

Advice Letter 16-01 IDa1601
Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued by: Kristie Ince, Vice President Regulatory Affairs Original Page 42

Issue Date: May 27, 2016 Effective Date: May 31, 2016

SECTION 3 - SWITCHED ACCESS SERVICE, (CONT’D.)

3.1 General, (Cont’d.)

3.1.2 Access Service Intervals, (Cont’d.)

B. Negotiated Interval

The Company will negotiate a Service Date Interval with the Customer when:

1. The Customer requests a Service Date before or beyond the applicable
Standard Interval Service Date; or

2. There is no existing facility connecting the Customer Premises with the
Company; or

3. The Customer requests a service that is not considered by the Company
to be a standard service offering (i.e., if additional engineering is
required to complete the order); or

4. The Company determines that Access Service cannot be installed within
the Standard Interval.

The Company will offer a Service Date based on the type and quantity of Access
Service the Customer has requested. The Negotiated Interval may not exceed the
Standard Interval Service Date by more than six (6) months, or, when there is no
Standard Interval, the Company offered Service Date.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 31, 2016
Boise, Idaho

Advice Letter 16-01 IDa1601
Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued by: Kristie Ince, Vice President Regulatory Affairs Original Page 43

Issue Date: May 27, 2016 Effective Date: May 31, 2016

SECTION 3 - SWITCHED ACCESS SERVICE, (CONT’D.)

3.1 General, (Cont’d.)

3.1.3 Access Service Request Modifications

Any increase in the number of Access Service lines, Trunks, Access transport facilities,
Out of Band Signaling connections or any change in engineering or functionality of a
service will be treated as a new ASR with a new Service Date Interval.

A. Service Commencement Date Changes

ASR service date for the installation of new services or rearrangement of existing
services may be changed, but the new service date may not exceed the original
Service Commencement Date by more than thirty (30) calendar days. When, for
any reason, the Customer indicates that service cannot be accepted for a period
not to exceed thirty (30) calendar days, and the Company accordingly delays the
start of service, a Service Date Change Charge will apply. In addition, when the
Customer submits a request for Service Date Change that is less than five (5)
business days from the date of notification by the Customer, a Service Date
Change Charge and an Expedited Order Charge will apply. No Expedited Order
Charge will apply if the Customer requests a Service Date Change that is more
than five (5) business days from the date of request by the Customer but earlier
than the original requested Service Commencement Date.

If the Customer requested service date is more than thirty (30) calendar days after
the original service date, the order will be canceled by the Company on the
thirty-first day. Appropriate cancellation charges will be applied. If the Customer
still requires the service, the Customer must place a new ASR with the Company.

The Service Date Change Charge will apply on a per order, per occurrence basis
for each service date changed. The applicable charges are set forth in Section 4.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 31, 2016
Boise, Idaho

Advice Letter 16-01 IDa1601
Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued by: Kristie Ince, Vice President Regulatory Affairs Original Page 44

Issue Date: May 27, 2016 Effective Date: May 31, 2016

SECTION 3 - SWITCHED ACCESS SERVICE, (CONT’D.)

3.1 General, (Cont’d.)

3.1.3 Access Service Request Modifications, (Cont’d.)

B. Design Change Charge

The Customer may request a Design Change to the service order. A Design
Change is any change to an ASR which requires Engineering Review. An
Engineering Review is a review by Company personnel of the service ordered
and the requested changes to determine what changes(s) in the design, if any, are
necessary to meet the Customer’s request. Design Changes include such changes
as the addition or deletion of optional features or functions, a change in the type
of Transport Termination (Switched Access only) or type of Channel interface.
Any other changes are not considered Design changes for purposes of this
subsection and will require issuance of a new ASR and the cancellation of the
original ASR with appropriate cancellation charges applied.

The Design Change Charge will apply on a per order, per occurrence basis, for
each order requiring a Design Change. The applicable charges, as set forth in
Section 4 are in addition to a Service Date Change Charges that may apply.

C. Expedited Order Charge

When placing an Access Order for services(s) for which a Standard Interval
exists, a Customer may request a Service Commencement Date that is earlier
than the Standard Interval Service Date, in which case an Expedited Order
Charge will apply. The Expedited Order Charge will not apply if the new Service
Commencement Date is more than five (5) days from the date of the request to
the Company of the expedited order request. The request for an earlier service
date may be received from the Customer prior to its issuance of an ASR, or after
the ASR has been issued but prior to the service date. The Company has the
exclusive right to accept or deny the Expedited Order request. However if, upon
reviewing availability of equipment and scheduled work load, the Company
agrees to provide service on an expedited basis and the Customer accepts the
Company’s proposal, an Expedited Order Charge will apply.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 31, 2016
Boise, Idaho

Advice Letter 16-01 IDa1601
Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued by: Kristie Ince, Vice President Regulatory Affairs Original Page 45

Issue Date: May 27, 2016 Effective Date: May 31, 2016

SECTION 3 - SWITCHED ACCESS SERVICE, (CONT’D.)

3.1 General, (Cont’d.)

3.1.3 Access Service Request Modifications, (Cont’d.)

C. Expedited Order Charge, (Cont’d.)

If the Company is subsequently unable to meet an agreed upon expedited service
date, then the Expedited Order Charge will not apply.

In the event the Company provides service on an expedited basis on the
Customer’s request, and the Customer delays service or is not ready for delivery
of service at the time of installation, a Service Date Change Charge will apply in
addition to the Expedited Order Charge.

In the event the Customer cancels an expedited request, the Expedited Order
Charge will be added to all applicable Cancellation Charge specified herein.

In the event the Customer requests a Service Date Change after the Company has
received the original expedite request, the Expedited Order Charge will still
apply.

An Expedited Order Charge will not be applied to orders expedited for Company
reasons.

If costs other than additional administrative expenses are to be incurred when the
Access Order is expedited, the regulations and charges for Special Construction
as set forth in this tariff will apply.

The Expedited Order Charge will apply on a per order, per occurrence basis, as
specified in Section 4 Rates.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 31, 2016
Boise, Idaho

Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued By: Public Policy and Compliance 1st Revised Page 46
Cancels Original Page 46

Issued Date: July 21, 2021 Effective Date: July 31, 2021

SECTION 3 - SWITCHED ACCESS SERVICE, (CONT’D.)

3.1 General, (Cont’d.)

3.1.4 Application of Access Charges to Toll VoIP-PSTN Traffic

A. Toll VoIP-PSTN Traffic identified in accordance with this tariff section
will be billed at rates equal to the Company’s applicable Interstate
Switched Access Tariff rates. Current and pending interstate access rates
for the Company located at https://apps.fcc.gov/etfs/etfsHome.action.

B. The Company shall assess and collect switched access rate elements under
this tariff for access services, regardless of whether the Company itself
delivers such traffic to the called party’s premises or delivers the call to
the called party’s premises via contractual or other arrangements with an
affiliated or unaffiliated provider of VoIP service that does not itself seek
to collect switched access charges for the same traffic. The Company will
not charge for functions not performed by the Company, its affiliated or
unaffiliated provider of VoIP service. For purposes of this provision,
functions provided by the Company as part of transmitting
telecommunications between designated points using, in whole or in part,
technology other than TDM transmission in a manner that is comparable
to a service offered by a local exchange carrier constitutes the functional
equivalent of carrier access service.

(T)

ID2021-11
Advice Letter 21-02

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
July 31, 2021
Boise, Idaho

Advice Letter 16-01 IDa1601
Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued by: Kristie Ince, Vice President Regulatory Affairs Original Page 47

Issue Date: May 27, 2016 Effective Date: May 31, 2016

SECTION 3 - SWITCHED ACCESS SERVICE, (CONT’D.)

3.2 Rate Categories

The Company applies traditional per minute of use switched access rate elements to originating
and terminating traffic including Tandem Services. Switched Access Services may include
charges for 1+ domestic and international traffic, 8XX traffic, 500, 700, & 900 access traffic, 950
traffic, and etc. The rate elements may include the following rate categories:

Carrier Common Line
Local Switching
Transport
8XX Database Query
Last Resort LNP Queries

The Company assesses the per minute of use rate elements plus 8XX Data Base Query rates for
originating 8XX Access services.

For Tandem Services, including for CMRS and Interconnected Wholesale Providers, the
Company assesses traditional per minute of use switched access rate elements and 8XX Database
Query charges, as applicable. The rate elements may include the following rate categories:

Tandem Switching
Transport
8XX Database Query

Ancillary access charges are billed in addition to the primary access charge rate categories listed
above. Ancillary access rate elements are billed in addition to the rate element per minute of use
charges and may include, but are not limited to, 500/900 Access Service, Inward Operator
Services, Operator Pass Through Service, Billing Name and Address, and recording services.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 31, 2016
Boise, Idaho

Advice Letter 16-01 IDa1601
Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued by: Kristie Ince, Vice President Regulatory Affairs Original Page 48

Issue Date: May 27, 2016 Effective Date: May 31, 2016

SECTION 3 - SWITCHED ACCESS SERVICE, (CONT’D.)

3.2 Rate Categories, (Cont’d,)

3.2.1 Carrier Common Line

The Carrier Common Line rate category includes the charges related to the use of
common lines by Customers and end users for intrastate access.

3.2.2 Local Switching

The Local Switching rate category establishes the charges related to the use of local
office switching equipment, the terminations in the local end office of end user lines, the
terminations of calls at Company Intercept Operators or recordings, the use of common
trunk port, the use of Signaling Transfer Point (STP), and the SS7 signaling function
between the end office and the STP.

Where local end offices are appropriately equipped, international dialing may be
provided. International dialing provides the capability of switching international calls
with service prefix and address codes having more digits than are capable of being
switched through a standard equipped end office.

3.2.3 Transport

The Transport rate category provides the transmission and transport termination facilities
between the Customer premises and the switch(es) where the Customer traffic is switched
to originate or terminate its communications. The rate components may include:

Transport - Termination
Transport - Facility
Interconnection Charge

The Company will work cooperatively with the Customer in determining 1) whether the
service is to be directly routed to an end office switch or through an access tandem
switch, and 2) the directionality of the service.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 31, 2016
Boise, Idaho

Advice Letter 16-01 IDa1601
Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued by: Kristie Ince, Vice President Regulatory Affairs Original Page 49

Issue Date: May 27, 2016 Effective Date: May 31, 2016

SECTION 3 - SWITCHED ACCESS SERVICE, (CONT’D.)

3.2 Rate Categories, (Cont’d,)

3.2.3 Transport, (Cont’d.)

A. Transmission Paths

The number of Transport transmission paths provided is based on the Customer’s
order and is determined by the Company.

B. Interconnection

Interconnection of non-Company switched access transport facilities is available
between an end office and a Customer point of presence where such facilities are
provided.

3.2.4 Tandem Switching

The Tandem Switching category establishes the charges associated with “switching” the
call through the Company’s switching office from the “incoming” trunk group to the
“outgoing” trunk group.

Tandem Switching charges apply when the Company passes a call between the Customer
and another carrier, including CMRS providers and Interconnected wholesale providers.
Tandem switching charges may include charges for multiplexing and associated trunk
ports, where applicable.

3.2.5 8XX Data Base Query Service

8XX Data Base Query Service is a service offering utilizing originating trunk side
Switched Access Service. When an 8XX + NXX + XXXX call is originated by an end
user, the Company will perform Customer identification based on screening of the full
ten-digits of the 8XX number to determine the Customer location (Carrier identification
Code or destination routing number) to which the call is to be routed. This service is
billed based on a per query charge.

3.2.6 Local Routing Number (LRN) Query Service of Last Resort

LRN Query Service of Last Resort can be used when a call is routed to the Company’s
local or tandem switching office where the dialed telephone number is portable and a
query has not been performed to identify the correct Carrier for routing of the call. A
LRN query will be performed and the call will be re-routed to the correct Carrier. This
service charge is a per query charge and will be billed to the Carrier originating the call.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 31, 2016
Boise, Idaho

Advice Letter 16-01 IDa1601
Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued by: Kristie Ince, Vice President Regulatory Affairs Original Page 50

Issue Date: May 27, 2016 Effective Date: May 31, 2016

SECTION 3 - SWITCHED ACCESS SERVICE, (CONT’D.)

3.2 Rate Categories, (Cont’d,)

3.2.7 Inward Operator Services

A. General

Where available, Inward Operator Services enable Customers to be connected to
the Company’s operator services switch for the purpose of providing operator
services to their end users.

B. Service Description

1. Busy Line Verification (BLV)

BLV is a service where, at the request of the Customer’s operator, a
Company operator will attempt to determine the status of an exchange
service line (i.e., conversation in progress, available to receive a call or
out of service) and report to the Customer’s operator.

2. Busy Line Verification/Interrupt (BLVI)

BLVI is a service where, at the request of the Customer’s operator, a
Company operator determines and reports that a conversation is in
progress on an exchange service line and subsequently interrupts such
conversation to request that the conversation be terminated so that the
Customer’s end user can attempt to complete a call to the line.

C. Specifications

Inward Operator Services are provided over trunks between the Customer’s
premises and the Company’s local switch. Where FGD trunks which carry other
Customer traffic are used, the technical specifications for such trunks apply. The
Company will be responsible for transporting this traffic from its local switch to
its operator service switch when these are different.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 31, 2016
Boise, Idaho

Advice Letter 16-01 IDa1601
Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued by: Kristie Ince, Vice President Regulatory Affairs Original Page 51

Issue Date: May 27, 2016 Effective Date: May 31, 2016

SECTION 3 - SWITCHED ACCESS SERVICE, (CONT’D.)

3.2 Rate Categories, (Cont’d,)

3.2.7 Inward Operator Services, (Cont’d.)

D. Undertaking of Company

In addition to the obligations of the Company, where available, set forth above,
the following obligations apply only to the provision of Inward Operator
Services:

1. The Company will provide BLV and BLVI for telephone numbers in its
operating territory.

2. The Company operator will respond to one telephone number per call on
requests for BLV or BLVI.

3. The Company will designate which operator service switch serves which
NXX’s and make such information available to the Customer.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 31, 2016
Boise, Idaho

Advice Letter 16-01 IDa1601
Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued by: Kristie Ince, Vice President Regulatory Affairs Original Page 52

Issue Date: May 27, 2016 Effective Date: May 31, 2016

SECTION 3 - SWITCHED ACCESS SERVICE, (CONT’D.)

3.2 Rate Categories, (Cont’d,)

3.2.8 Operator Pass-through Service

A. General

Operator Pass-through Service enables a Customer who provides operator
services to receive calls passed through to it by the Company, within a specified
LATA, for the purpose of operator assisted call completion or, for a Customer
who does not provide operator service, Operator Pass-through Service enables
end user calls to be passed through to either a Customer designated Operator
Service Provider or a Company provided recording. Operator Pass-through
Service is only available in end offices equipped with Feature Group D.

B. Service Description

Operator Pass-through Service provides end users with access to the operators of
the Customer for operator assisted call completion, when the Customer provides
operator services for end users for calls originating from a particular LATA and
is capable of receiving calls passed through to it by the Company in that LATA.

The Company will, when requested by an end user, connect that end user to a
specified Customer for Operator call completion provided that Customer offers
operator services in the end user’s originating LATA and is capable of receiving
calls passed to it by the Company in that LATA.

If the Customer does not provide operator services for end users, at the option of
the Customer, the Company will provide end users with access to a Customer
designated Operator Services Provider or to a Company provided announcement
which will direct the end user to contact their Presubscribed Interexchange
Carrier for dialing instructions. For Customers who opt to designate an Operator
Services Provider, only one Operator Services Provider may be designated within
a specified LATA.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 31, 2016
Boise, Idaho

Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued By: Public Policy and Compliance 2nd Revised Page 53
Cancels 1st Revised Page 53

Issued Date: July 21, 2021 Effective Date: July 31, 2021

SECTION 4 - RATES AND CHARGES

4.1 Switched Access Service

4.1.1 Service Implementation

Installation Charge (Per Trunk)

Installation Charge (per channel) Nonrecurring Charge
2-wire
See CenturyLink
Competitive
Operating
Companies Tariff
F.C.C. No. 5
each additional 2-wire
4-wire
each additional 4-wire
first DS1
each additional DS1
first DS3
each additional DS3

4.1.2 Change Charges (per order)

Charge per Occurrence Nonrecurring Charge
Service Date Change Charge
See CenturyLink
Competitive
Operating
Companies Tariff
F.C.C. No. 5
Design Change Charge
Expedited Order Charge
Service Order Charge
Access Carrier Name Abbreviation (ACNA) Change
(per trunk)
Billing Account Number (BAN) Change
Customer Circuit Identification (CKR) Change

Switched access nonrecurring charges are billed at the rates and rate structure in the Company’s
CenturyLink Competitive Operating Companies Tariff F.C.C. No. 5, as amended from time to
time.

(T)

(T)

(T)

(T)

(T)

ID2021-11
Advice Letter 21-02

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
July 31, 2021
Boise, Idaho

Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued By: Public Policy and Compliance 2nd Revised Page 54
Cancels 1st Revised Page 54

Issued Date: July 21, 2021 Effective Date: July 31, 2021

SECTION 4 - RATES AND CHARGES, (CONT’D.)

4.1 Switched Access Service, (Cont’d.)

4.1.3 Cancellation Charges (per order)

Cancellation charge See
See CenturyLink
Competitive Operating
Companies Tariff F.C.C.
No. 5

4.1.4 Direct Connect Charges:

Entrance Facility Monthly Recurring Charge
2-wire
See CenturyLink
Competitive Operating
Companies Tariff F.C.C.
No. 5
4-wire
per DS1
per DS3

Cancellation and monthly recurring access charges are billed at the rates and rate structure in the
Company’s CenturyLink Competitive Operating Companies Tariff F.C.C. No. 5, as amended
from time to time.

(T)

(T)

(T)

(T)

(T)

ID2021-11
Advice Letter 21-02

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
July 31, 2021
Boise, Idaho

Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued By: Public Policy and Compliance 4th Revised Page 55
Replaces 3rd Revised Page 55

Issued Date: July 19, 2023 Effective Date: July 29, 2023

SECTION 4 - RATES AND CHARGES, (CONT’D.)

4.1 Switched Access Service, (Cont’d.)

4.1.5 Switching, Transport and Network Elements

Access Rate Per Minute of Use
Rate Element CenturyLink/Qwest
Areas
Frontier Areas
Carrier Common Line (Originating)
Non-Toll Free
Toll Free

$0.033694
$0.000000

$0.033694
$0.000000
Carrier Common Line (Terminating) [1] [1]
Local Switching (Originating)
Non-Toll Free
Toll Free

$0.013030
$0.000000 (R)

$0.013030
$0.000000 (R)
Local Switching (Terminating) [1] [1]

4.1.6 Switching and Transport Elements

Access Rate Per Minute of Use
CenturyLink/Qwest Areas/Frontier
Areas
Originating
Non-Toll
Free[2]

Terminating
Transport
- Termination (each), per minute $0.00048000 [1]
- Facility, per minute per mile $0.00011500 [1]
Interconnection Charge $0.00580300 [1]
Tandem Switching, per minute $0.00003300 [1]

All Service Areas
Access Rate Per
Minute of Use
8YY Joint Tandem Switched Transport $0.001000
Originating Toll Free[2]

[1] Terminating switched access is assessed at interstate rates and rate structure pursuant to
CenturyLink Competitive Operating Companies Tariff FCC No. 5, as amended from time to
time.

[2] Pursuant to FCC 20-143, separate rate elements for Toll Free and Non-Toll Free originating
transport services were established. The Originating Toll Free rate element for combined
transport services is displayed as 8YY Joint Tandem Switched Transport, following.

ID2023-14
Advice Letter 23-01

Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJuly 29, 2023Boise, Idaho

Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued By: Public Policy and Compliance 3rd Revised Page 56
Replaces 2nd Revised Page 56

Issued Date: July 19, 2023 Effective Date: July 29, 2023

SECTION 4 - RATES AND CHARGES, (CONT’D.)

4.1 Switched Access Service, (Cont’d.)

4.1.7 Direct-Trunked Transport

Refer to the Company’s Private Line Tariff for full descriptions and rates
associated with Dedicated Capacity Services.

4.1.8 Other Switched Access Charges

Rate Element Access Rate

A. 8XX Data Base – Basic Query
8XX CIC or POTS Query - per Query $0.0002 (R)

B. LRN Query of Last Resort - per Query $0.06

C. BNA (Billing Name & Address) per 10-digit ANI
requested
$0.2000

D. Media Options Charges
Electronic Data Transfer (per record transferred) $0.003
CD or Email, per record $0.003

E. Automatic Number Identification
Per ANI delivered $0.000080

ID2023-14
Advice Letter 23-01

Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJuly 29, 2023Boise, Idaho

Advice Letter 16-01 IDa1601
Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued by: Kristie Ince, Vice President Regulatory Affairs Original Page 57

Issue Date: May 27, 2016 Effective Date: May 31, 2016

SECTION 4 - RATES AND CHARGES, (CONT’D.)

4.2 Carrier Identification Code Opening Charge

4.2.1 General

A Customer may request the opening of its Carrier Identification Code (CIC) on the
Company’s switches to allow the Company’s end users to select the Customer as their
interLATA, IntraLATA, interstate and/or international service provider. A Charge is
applicable for each switch in which the CIC is opened.

4.2.2 Rates and charges

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 31, 2016
Boise, Idaho

Advice Letter 16-01 IDa1601
Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued by: Kristie Ince, Vice President Regulatory Affairs Original Page 58

Issue Date: May 27, 2016 Effective Date: May 31, 2016

SECTION 5 - CUSTOMER SPECIFIC CONTRACTS

5.1 General

The Company may provide any of the services offered under this Access Service Tariff, or
combinations of services, to Customers on a contractual basis. The terms and conditions of each
contract offering are subject to the agreement of both the Customer and Company. Such contract
offerings will be made available to similarly situated Customers in substantially similar
circumstances. Rates in other sections of this Access Service Tariff do not apply to Customers who
agree to contract arrangements, with respect to services within the scope of the contract.

Services provided under this Access Service Tariff are not eligible for any promotional offerings
which may be offered by the Company from time to time.

Contract terms and conditions pursuant to this section are available to any similarly situated
Customer that places an order within 90 days of the contract effective date.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 31, 2016
Boise, Idaho

Advice Letter 16-01 IDa1601
Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued by: Kristie Ince, Vice President Regulatory Affairs Original Page 59

Issue Date: May 27, 2016 Effective Date: May 31, 2016

SECTION 6 - TELECOMMUNICATIONS SERVICE PRIORITY

6.1 General

Telecommunications Services Priority (TSP) is a priority restoration and provisioning service offered
to Customers whose telecommunications needs meet national Security Emergency preparedness
(NS/EP) specifications as determined by the TSP program Office. TSP services fall into two
categories. Emergency and Essential Emergency Services are newly ordered services so critical as to
require provisioning at the earliest possible time, without regard to the service users’ cost. Essential
Services are all other NS/EP services assigned restoration and/or provisioning priorities with the TSP
system.

6.2 Ordering

In order to qualify for TSP services, the Customer must obtain a certificate from the TSP Program
Office specifying the circuits and their level of restoration and provisioning priority. Customers can
request assignment to the TSP System through the following agencies:

TSP service is applicable to services which include local exchange service, private line service,
switched access service and dedicated access service. The TSP Program Office makes the priority
level assignments and issues the TSP authorization code reflecting the priority assignment associated
with a request

The Customer provides the TSP authorization code, in addition to all the other details necessary to
complete the order to the company to obtain TSP System Service.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 31, 2016
Boise, Idaho

Advice Letter 16-01 IDa1601
Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued by: Kristie Ince, Vice President Regulatory Affairs Original Page 60

Issue Date: May 27, 2016 Effective Date: May 31, 2016

SECTION 6 - TELECOMMUNICATIONS SERVICE PRIORITY, (CONT’D.)

6.3 Provisioning Priority

If the Customer requires service within a shorter time interval than the Company can provide, and the
requested service qualifies for NS/EP, the Customer may elect to invoke NS/EP treatment and obtain
the appropriate provisioning priority assignment from the TSP Program Office.

6.4 Restoration Priority

A TSP authorization code for restoration priority classifies the service as being among the nation’s
most important NS/EP telecommunications services. The Company will restore these services before
services without restoration assignments in the order of priority assignments.

When the Company recognizes a TSP service as being out of service, unusable, or receives a trouble
report, available resources will be dispatched to restore the service as quickly as practicable. A
priority value of 1, 2, or 3 requires dispatch outside normal business hours if necessary to restore the
service. A priority value of 4 or 5 only requires dispatch outside of normal business hours if the next
business day is more than 24 hours away. If the value “0” has been assigned, then no restoration
priority is applicable to this service.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 31, 2016
Boise, Idaho

Advice Letter 16-01 IDa1601
Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued by: Kristie Ince, Vice President Regulatory Affairs Original Page 61

Issue Date: May 27, 2016 Effective Date: May 31, 2016

SECTION 6 - TELECOMMUNICATIONS SERVICE PRIORITY, (CONT’D.)

6.5 Obligations of the Customer

6.5.1 In all instances, the Customer is responsible for obtaining the appropriate TSP authorization
code and providing that code to the Company.

6.5.2 Only the Customer or its authorized agent as indicated in a letter of agency on file with the
Company is allowed to order TSP system service.

6.5.3 All points of a multipoint service configuration must have the same restoration priority
assignment and must satisfy the requirement of that assignment.

6.5.4 In obtaining TSP system service, the Customer consents to the release of certain information
by the company to the federal government in order to maintain and administer the TSP
System. Such information includes: the Customer’s name, telephone number and mailing
address, the TSP authorization code and the circuit or service identification number
associated with the NS/EP service.

6.5.5 The Company will attempt to notify the customer of expected charges. The customer when
invoking NS/EP treatment, recognizes that quoting charges and obtaining permission
beforehand may not be practicable and may cause unnecessary delays and, as a result, grants
the Company the right to quote and bill charges after provisioning the service.

6.5.6 During certain emergencies the Customer may request TSP assignments verbally and the
company will accept such verbal notifications. The Customer must submit a written order to
the company within two working days following the verbal request. If the written order is
not received within two working days, all applicable rates and charges accumulated to date
to provision TSP System service become immediately due and payable and the requested
TSP priority is revoked.

6.5.7 The Customer must request and justify revalidation of all priority level assignments at least
every three years.

6.5.8 Additionally, the NCS manual 3-1-1, “Telecommunications service Priority (TSP) System
for National Security Preparedness (NS/EP Service User manual)” prescribes specific
conditions which warrant NS/EP treatment and related procedures.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 31, 2016
Boise, Idaho

Advice Letter 16-01 IDa1601
Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued by: Kristie Ince, Vice President Regulatory Affairs Original Page 62

Issue Date: May 27, 2016 Effective Date: May 31, 2016

SECTION 6 - TELECOMMUNICATIONS SERVICE PRIORITY, (CONT’D.)

6.6 Obligations of the Company

6.6.1 The Company will allocate resources to ensure the best efforts to provide NS/EP services by
the time required.

6.6.2 The Company will work TSP system services in the order of the priority level assignments.
The priority sequence is as follows:

Restore NS/EP services assigned restoration priority 1
Provision Emergency NS/EP services
Restore NS/EP services assigned restoration priority 2, 3, 4 or 5
Provision NS/EP service assignment provisioning priority 1, 2, 3, 4 or 5.

6.6.3 The Company will work cooperatively with other providers of NS/EP services to ensure end
to end service even if only a portion of the service is provided by the Company.

6.6.4 TSP service will be provided in accordance with the guidelines set forth in NCS manual 3-1-
2, “Telecommunications Service Priority (TSP) System for National Security Preparedness
(NSEP) Service Vendor Handbook.”

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 31, 2016
Boise, Idaho

Advice Letter 16-01 IDa1601
Level 3 Telecom of Idaho, LLC Idaho Access Tariff PUC No. 9
Issued by: Kristie Ince, Vice President Regulatory Affairs Original Page 63

Issue Date: May 27, 2016 Effective Date: May 31, 2016

SECTION 6 - TELECOMMUNICATIONS SERVICE PRIORITY, (CONT’D.)

6.7 Pricing

Four rate elements apply to TSP pricing:

6.7.1 Priority Installation Nonrecurring Charge applies in addition to other normal charges for the
expedited installation of a TSP circuit.

6.7.2 Priority Restoration Nonrecurring Level Implementation Charge B applies when a circuit is
first given a TSP restoration level.

6.7.3 Priority Restoration Monthly maintenance Charge B applies to TSP circuits.

6.7.4 Priority Restoration Nonrecurring Level Change Charge B applies when a restoration level
is modified on a TSP circuit.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 31, 2016
Boise, Idaho