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Home My WebLink AboutCancelled -tw telecom of idaho llc Tariff No 5.pdfIDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Issued by: Lyndall Nipps, Vice President Affairs Original Title Page Toll Free Number – 1-800-565-8982 Issue Date: May 15, 2008 Effective Date: May 25, 2008 This Idaho PUC Tariff No. 5 issued by tw telecom of idaho llc, cancels and replaces in its entirety Idaho PUC Tariff No. 1 issued by Time Warner Telecom of Idaho, LLC. BASIC LOCAL EXCHANGE SERVICES WITHIN THE STATE OF IDAHO tw telecom of idaho llc Toll Free Number – 1-800-565-8982 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho Advice Letter 15-03 IDl1503 tw telecom of idaho llc Idaho PUC Tariff No. 5 15th Revised Page 1 Cancels 14th Revised Page 1 Issue Date: May 22, 2015 Effective Date: June 1, 2015 CHECK SHEET Pages of this tariff, as indicated below, are effective as of the date shown at the bottom of the respective pages. Original and revised pages, as named below, comprise all changes from the original tariff and are currently in effect as of the date on the bottom of this page. st th st th st th st th st st th st th st nd nd st st st st st st nd st nd st st st st st st st st rd st st nd st st rd st st st st st st st st Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 1, 2015 Boise, Idaho Advice Letter 15-03 IDl1503 tw telecom of idaho llc Idaho PUC Tariff No. 5 10th Revised Page 2 Cancels 9th Revised Page 2 Issue Date: May 22, 2015 Effective Date: June 1, 2015 CHECK SHEET, (CONT’D.) nd st nd nd nd nd nd nd st nd nd nd nd nd nd nd nd st st nd st st nd st nd st nd st st rd st st st rd st st st st rd st st nd nd nd rd nd nd st nd rd nd nd nd nd rd nd nd rd nd rd st st st st st nd st st st st nd nd nd st nd rd st nd st th rd nd rd nd nd rd rd st st nd st rd nd rd nd Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 1, 2015 Boise, Idaho Advice Letter 15-01 IDl1501 tw telecom of idaho llc Idaho PUC Tariff No. 5 10th Revised Page 3 Cancels 9th Revised Page 3 Issue Date: May 5, 2015 Effective Date: May 15, 2015 CHECK SHEET st st nd st nd st st st st st st st st st st st st st Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 15, 2015 Boise, Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 1, 2015 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 4 Issue Date: May 15, 2008 Effective Date: May 25, 2008 TABLE OF CONTENTS – – Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho Advice Letter 13-03 IDl1303 tw telecom of idaho llc Idaho PUC Tariff No. 5 4th Revised Page 5 Cancels 3rd Revised Page 5 Issue Date: December 30, 2013 Effective Date: January 9, 2014 TABLE OF CONTENTS, (CONT’D.) –GENERAL REGULATIONS, (CONT’D.) – – Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING January 9, 2014 Boise, Idaho Advice Letter 15-01 IDl1501 tw telecom of idaho llc Idaho PUC Tariff No. 5 6th Revised Page 6 Cancels 5th Revised Page 6 Issue Date: May 5, 2015 Effective Date: May 15, 2015 TABLE OF CONTENTS, (CONT’D.) – SM – – – – Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 15, 2015 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 7 Issue Date: May 15, 2008 Effective Date: May 25, 2008 PRELIMINARY STATEMENT This tariff contains the effective rates and charges, together with information relating to telecommunications services offered to Customers in the State of Idaho by tw telecom of idaho llc. The Company provides services to Idaho Customers subject to Idaho Code Title 61 and the rules of the Idaho Public Utilities Commission, specifically - Customer Relations Rules (IDAPA 31.41.01) - Customer Information Rules (IDAPA 31.41.02) - Telephone Corporation Rules (IDAPA 31.42.01) - Universal Services Fund Rules (IDAPA 31.46.01) - Telecommunications Relay Service (IDAPA 31.46.02) - Operator Service Providers/Pay Telephone Rules (IDAPA 31.51.01) - Auto Dialing and Announcement Devices (IDAPA 31.51.02) The Company adopts by reference the provisions of the above rules, and any amendments to the rules which may be adopted hereafter, and any other applicable Rules promulgated by the IPUC. This tariff applies to basic exchange services, as defined by Idaho Code §62-603. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 8 Issue Date: May 15, 2008 Effective Date: May 25, 2008 TRACKING The following symbols shall be used in this tariff for the purpose indicated below: (C) to signify changed condition or regulation. (D) to signify discontinued rate, regulation or condition. (I) to signify increase. (M) to signify that material has been transferred from another sheet or place in the tariff. (N) to signify new rate, regulation, condition or sheet. (R) to signify reduction. (T) to signify a change in text for clarification. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho Advice Letter 13-03 IDl1303 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 9 Cancels Original Page 9 Issue Date: December 30, 2013 Effective Date: January 9, 2014 CONTACT INFORMATION 1 Customer complaints, bill inquiry, new service or disconnect requests: tw telecom of idaho llc Customer Service 10475 Park Meadows Drive Littleton, CO 80124 Toll Free 1-800-565-8982 2 Commission contact - tariff information: Tammy Chatfield tw telecom of idaho llc 10475 Park Meadows Drive Littleton, CO 80124 3 Commission contact - complaints: Greg Diamond Vice President, Regulatory Affairs tw telecom of idaho llc 10475 Park Meadows Drive Littleton, CO 80124 4 Idaho Agent: CT Corporation System 300 North 6th Street Boise, ID 83702 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING January 9, 2014 Boise, Idaho tw teleeom of idaho lie Idaho PUC Tariff No. 5 1 st Revised Page 10 Cancels Original Page 10 Issue Date: October 8, 2010 Effective Date: October 18, 2010 SERVICE AREA LEGEND . .'..... ",'.. USwetNOrtseAr ..usWeSoth 8eÄr . 'GTEseiO Ar . Clten'.seieArel tw teleeom of idaho lie provides intrastate basic local exchange telecommunications service within the State of Idaho subject to the availability of facilities and equipment. The Company is authorized to provide service in the exchanges specified in Qwest Communications, Inc. - Basic Local Exchange Tariff and Frontier Communications (formerly Verizon) - Basic Local Exchange (N) Tariff, in effect and as amended from time to as specified time. Idaho Public Utiities Commission Office of the Secretary ACCEPTED FOR FILING OCT i 8 2010 Boise. Idaho Advice Letter 10-01 --'IDllOOl - IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 11 Issue Date: May 15, 2008 Effective Date: May 25, 2008 CUSTOMER RELATIONS/INFORMATION RULES 1. Customer Relations Rules The Rules applicable to the Company’s relationships with its Customers are contained in IDAPA 31.41.01 which addresses the following: - Residential and Small Business Deposits and Service Guarantee Practices - Billing - Denial, Restriction and Termination of Service - Payment Arrangements - Complaint Procedures - Miscellaneous Provisions 2. Customer Information Rules The Rules applicable to the provision of information to Customers of the Company are contained in IDAPA 31.41.02 which addresses the following: - Explanation of Rate Schedules - Notification of Rate Changes - Summary of Testimony - Non-Published Service - Telephone Solicitations Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho Advice Letter 14-01 IDl1401 tw telecom of idaho llc Idaho PUC Tariff No. 5 2nd Revised Page 12 Cancels 1st Revised Page 12 Issue Date: March 5, 2014 Effective Date: March 15, 2014 SECTION 1 - DEFINITIONS Account Codes: Optional, Customer-defined digits that allow the Customer to identify the individual user, department or client with a call. Account Codes appear on the Customer bill. Basic Local Exchange Service: The provision of access lines to Customers for the transmission of two- way interactive switched voice communications within a local exchange area. Basic Local Exchange Rate: The monthly charge imposed by a telephone corporation for Basic Local Exchange Service, but shall not include any charges resulting from action by a federal agency or taxes or surcharges imposed by a governmental body which are separately itemized and billed by a telephone corporation to its Customers. Company: tw telecom of idaho llc, the carrier issuing this tariff. Commission: The Idaho Public Utilities Commission. Customer: The person, firm, corporation or other entity that orders, cancels, amends or uses services and is responsible for payment of charges and compliance with the Company's tariff. Handicapped Person - A person, who is legally blind, visually handicapped or physically handicapped as that term is defined in the Federal Register (Vol. 35 #126 dated June 30, 1970). ICB: Individual Case Basis. IP: Internet Protocol - used for communicating data across a packet-switched network by delivering distinguished protocol datagrams (packets) from the source host to the destination host solely based on their addresses. Local Exchange Area: The geographic area encompassing one or more local communities as described in maps, tariffs or rate schedules filed with and approved by the Commission, where basic local exchange rates apply. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING March 15, 2014 Boise, Idaho Advice Letter 13-03 IDl1303 tw telecom of idaho llc Idaho PUC Tariff No. 5 2nd Revised Page 13 Cancels 1st Revised Page 13 Issue Date: December 30, 2013 Effective Date: January 9, 2014 SECTION 1 - DEFINITIONS, (CONT’D.) Off-Net: Services provided by the Company which are carried in part on the Company's network. On-Net: Services provided by the Company which are carried entirely on the Company's network. Session Initiation Protocol (SIP) - a signaling communications protocol, widely used for controlling multimedia communication sessions such as voice and video calls over Internet Protocol (IP) networks. Switched Services: Services provided to Customers that utilize the Company's switching equipment or Access Service for the origination of interLATA toll calls. Switchless Services: Services provided to Customers that utilize another carrier's switching equipment or Access Service for the origination of interLATA toll calls. TDM – Time Division Multiplex - technique of transmitting multiple digitized data, voice, and video signals simultaneously over one communication media by interleaving pulses representing bits from different channels or time slots. Telecommunication Services: The transmission of two-way interactive switched signs, signals, writing, images, sounds, messages, data or other information an any nature by wire, radio, lightwaves, or other electromagnetic means (which includes message telecommunication service and access service), which originate and terminate in this state, and are offered to or for the public, or some portion thereof, for compensation. “Telecommunication service” does not include the one-way transmission to subscribers of (i) video programming, or (ii) other programming service, and subscriber interaction, if any, which is required for the selection of such video programming or other telecommunication services, answering services (including computerized or otherwise automated answering or voice message services). VersiPak: Service provided to Customers that allows the grouping of rate components to meet a Customer's specific needs. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING January 9, 2014 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 14 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 2 - GENERAL REGULATIONS 2.1 Description of Service 2.1.1 The Company undertakes to furnish telecommunications service within the State of Idaho pursuant to the terms of this tariff. 2.1.2 Service is provided 24 hours per day and for a minimum service period of one month. For the purpose of computing charges in this tariff, a month is considered to have 30 days. 2.1.3 Services provided under this tariff may be used for any lawful purpose for which the service is technically suited. Service is furnished on the condition that it will be used only for authorized and lawful purposes. 2.1.4 Customers and users may use services and facilities provided under this tariff to obtain access to services offered by other service providers. The Company is responsible under this tariff only for the services and facilities provided hereunder, and it assumes no responsibility for any service provided by any other entity that purchases access to the Company network in order to originate or terminate its own services, or to communicate with its own Customers. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 15 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 2 - GENERAL REGULATIONS, (CONT’D.) 2.1 Description of Service, (Cont’d.) 2.1.4 Service is offered subject to the availability of the necessary facilities and equipment and subject to the provisions of this tariff. The Company has the right to limit the manner in which any portion of its telecommunications network ("Network") is used to protect the technical integrity of the Network. 2.1.5 The Company reserves the right to discontinue or limit service or impose requirements as required to meet changing regulatory requirements, or when such requirements have a material adverse economic effect on the feasibility of providing service, as determined by the Company in its reasonable judgment, or when necessitated by conditions beyond its control, or when the Customer is using service in violation of provisions of this tariff, or in violation of the law. 2.1.6 The Company does not undertake to transmit messages, but offers the use of its facilities when available, and will not be liable for errors in transmission or for failure to establish connections. 2.1.7 The Company directly or indirectly controls all facilities provided under this tariff and the Customer may not transfer or assign the use of service or facilities without the express written consent of the Company. Such transfer or assignment shall only apply where there is no interruption of the use or location of service of facilities. 2.1.8 Prior written permission from the Company is required before any assignment or transfer. All regulations and conditions contained in this tariff shall apply to all such permitted assignees or transferees, as well as all conditions of service. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 16 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 2 - GENERAL REGULATIONS, (CONT’D.) 2.2 Customer Application for Service 2.2.1 General Provisions Service is installed upon mutual agreement of the Customer and the Company. The service agreement does not alter rates specified in this tariff. 2.2.2 Cancellation or Modification of Application for Service by the Customer A. Applications for service are noncancellable without the prior consent of the Company. Such consent shall not be unreasonably withheld. B. If the Customer requests a change in the service order after receipt of a firm order confirmation (excluding requests to expedite the due date as provided by Section 2.2.4 of this tariff), and Order Modification Charge will apply. Written requests to delay the due date received less than 72 hours prior to the due date shall not result in the delay of billing monthly recurring charges. The Company reserves the right to assess any documented charges from a third party that are directly associated with the Customer's request to modify the service order. C. If the cancellation is requested after completion of the installation, it will be treated as a discontinuance of service and any applicable minimum period charges and termination liabilities will apply. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 17 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 2 - GENERAL REGULATIONS, (CONT’D.) 2.2 Customer Application for Service, (Cont’d.) 2.2.2 Cancellation or Modification of Application for Service by the Customer, (Cont’d.) D. Cancel Order Charge If the Customer cancels its order for service prior to the service due date, an Order Cancellation Charge will apply. The Company reserves the right to assess any documented charges from a third party that are directly associated with the Customer's request to cancel the service order. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 18 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 2 - GENERAL REGULATIONS, (CONT’D.) 2.2 Customer Application for Service, (Cont’d.) 2.2.3 Expedited Due Date Service A. General Upon acceptance of the Customer's application for service, the Company will notify the Customer of the timeframe in which service will be installed. When a Customer requests that service be provided in advance of the established service interval, and the Company is able to comply, an Expedited Due Date Service charge will apply. B. Charges The charge is applicable per exchange, per request and applies in addition to any normal service and installation charges applicable. The Company reserves the right to assess any documented charges from a third party that are directly associated with the Customer's request to expedite the service order. C. The Customer indemnifies and saves the Company harmless against any and all claims for damages caused or claimed to have been caused directly or indirectly when an established expedited due date is not met by the Company. D. Expedited Due Date Service Charge Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 19 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 2 - GENERAL REGULATIONS, (CONT’D.) 2.3 Establishment and Reestablishment of Credit The Company may conduct a credit investigation of each new Customer prior to accepting the service order. A Customer whose service has been discontinued for nonpayment of bills will be required to reestablish credit before service is restored. The Company may require a Customer to pay all amounts past due in addition to any service connection charges and/or a deposit. 2.4 Deposits and Advanced Payments 2.4.1 Advance Payments To safeguard its interests, the Company may require a Customer to make an advance payment before services and facilities are furnished. In addition, where special construction is involved, the advance payment may also include an amount equal to the estimated non-recurring charges for the special construction. An advance payment may be required in addition to a deposit. Advance payments will be credited to the Customer’s first month’s bill. 2.4.2 Deposits The Company may require the Customer to make a deposit to be held as a guarantee for the payment of charges. A deposit does not relieve the Customer of the responsibility for the prompt payment of bills on presentation. The Company’s deposit practices are set forth in the Commission’s Customer Relation Rules IDAPA 31.41.01. Interest will be paid on deposits as required by the Commission. 2.4.3 Taxes and Surcharges Taxes and surcharges will be billed in accordance with Section 8.1 of this tariff. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 20 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 2 - GENERAL REGULATIONS, (CONT’D.) 2.5 Rendering and Payment of Bills 2.5.1 Charges for installation, service connections, moves and rearrangements, and other engineering services performed by the Company, where applicable, are payable upon demand by the Company or its authorized agent. The billing thereafter will include recurring charges and actual usage as defined in this tariff. 2.5.2 The Customer shall be responsible for all calls placed by or through the Customer's equipment by any person. In particular and without limitation to the foregoing, the Customer is responsible for any calls placed by or through the Customer's equipment via any remote access features. The Customer is responsible for all calls placed via their authorization code as a result of the Customer's intentional or negligent disclosure of the authorization code. 2.5.3 The Customer is responsible for payment of all charges for services and equipment furnished to the Customer for transmission of calls via the Company. The Customer agrees to pay to the Company any cost(s) incurred as a result of any delegation of authority resulting in the use of his or her communications equipment and/or network services which result in the placement of calls via the Company. The Customer agrees to pay the Company or its authorized agent any and all cost(s) incurred as a result of the use of the service arrangement, including calls which the Customer did not individually authorize. 2.5.4 Billing for Services begins on the date the Company notifies the Customer that Service has been installed and tested by the company and is available for the Customer's use ("Service Date"). Charges for Services, including applicable federal, state and local taxes will be billed in advance, except for charges based on usage, which will be billed one month in arrears. Charges are due within thirty (30) days from the date of the bill, but in no event later than the commencement of the next billing period. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho Advice Letter 13-02 IDl1302 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 21 Cancels Orginal Page 21 Issue Date: July 30, 2013 Effective Date: August 9, 2013 SECTION 2 - GENERAL REGULATIONS, (CONT’D.) 2.5 Rendering and Payment of Bills, (Cont’d.) 2.5.5 The Company will process Customer billing and service complaints in accordance with Idaho Public Utilities Commission Rule 401 (IDAPA 31.41.01). Adjustments to Customers' bills shall be made to the extent that circumstances exist which reasonably indicate that such changes are appropriate. 2.5.6 A charge of twenty dollars ($20.00) will be assessed for any check or other form of payment returned by the drawee bank or other financial institution for insufficient or uncollected funds, closed account, apparent tampering, missing signature or endorsement, or any other insufficiency or discrepancy necessitating return of the instrument at the discretion of the drawee bank of financial institution. This charge will be assessed in addition to any charges assessed by the drawee bank or any other financial institution. 2.5.7 A late fee of 1.0% per month will be charged on any Company-billed past due balance. In the event that the Company incurs fees or expenses, including attorney's fees, while collecting or attempting to collect any charges owed to the Company, the Company may charge the Customer all such fees and expenses reasonably incurred. 2.5.8 Upon termination of service for any reason, all amounts due from the Customer to the Company, including, but not limited to, charges fore services rendered and termination liability as provided in this tariff, shall become immediately due and payable by the Customer. 2.5.9 The Company reserves the right to deny a request for additional services or restoration of services unless and until the Customer's account is in current status. 2.5.10 Objections to billed charges must be reported to the Company within 120 days of receipt of billing. Any claim not filed within this time period shall be deemed waived. Claims must include all supporting documentation and may be submitted online at http://customers.twtelecom.com/disputes/ or by telephone at 1-800-565-8982. The Company shall make adjustments to the Customer's invoice to the extent that circumstances existing which reasonably indicate that such changes are appropriate. 2.5.11 When service does not begin on the first day of the month, or end on the last day of the month, the monthly charge, and any allotment of minutes included with applicable services, for the fraction of the month in which service was furnished will be calculated on a pro rata basis. For this purpose, every month is considered to have thirty (30) days. (N) | | (N) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 9, 2013 Boise, Idaho tw teleeom of idaho lie Idaho PUC Tariff No. 5 1 st Revised Page 22 Cancels Original Page 22 Issue Date: October 8, 2010 Effective Date: October 18, 2010 SECTION 2 - GENERAL REGULATIONS, (CONT'D.) 2.6 Liability of the Company 2.6.1 The liabilty of the Company for damages arising out of the furnishing of its Services, including, but not limited to, mistakes, omissions, interrptions, delays, or errors, or other defects, representations, or use of these services or arising out of the failure to furnish the service, whether caused by acts or omission, shall be limited to the extension of allowances for interrption and as required by the Commission's Rules (IDAPA 31.41.01.503). The extension of such allowances for interrption shall be the sole remedy of the Customer and the sole liability of the Company. The Company wil not be liable for any lost profits or direct, indirect, incidental, special, consequential, exemplary or punitive damages to Customer as a result of any Company service, equipment or facilities, or the acts or omissions or negligence of the Company's employees or agents. 2.6.2 The Company shall not be liable for any delay or failure of performance or equipment due to causes beyond its control, including but not limited to: acts of God, fire, flood, explosion, vandalism, or other catastrophes; any law, order, regulation, direction, action, (T) or request of the United States Government, or of any other government, including state and local governments having or claiming jurisdiction over the Company, or of any department, agency, commission, bureau, corporation, or other instrmentality of anyone or more of these federal, state, or local governments, or of any civil or miltar authority; national emergencies; insurrections; riots; wars; acts of terrorism, unavailabilty of rights- (T) of-way or materials; or strikes, lock-outs, work stoppages, or other labor diffculties. Idaho Public Utilties Commission Office of the Secretary ACCEPTED FOR FlUNG OCT 1 8 2010 Boise, Idaho Advice Letter 10-01 IDllOOl IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 23 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 2 - GENERAL REGULATIONS, (CONT’D.) 2.6 Liability of the Company, (Cont’d.) 2.6.3 The Company shall not be liable for any act or omission of any entity furnishing services or equipment which is related to the service provided by the Company, but is not provided directly by the Company. No agents or employees of other carriers shall be deemed to be agents or employees of the Company. 2.6.4 The Company shall not be liable for any damages or losses due to the fault or negligence of the Customer or due to the failure or malfunction of Customer-provided equipment or facilities. 2.6.5 The Company does not guarantee nor make any warranty with respect to installations it provides for use in an explosive atmosphere. The Customer indemnifies and holds the Company harmless from any and all loss, claims, demands, suits, or other action, or any liability whatsoever, whether suffered, made, instituted, or asserted by any other party or person(s), and for any loss, damage, or destruction of any property, whether owned by the Customer or others, caused or claimed to have been caused directly or indirectly by the installation, operation, failure to operate, maintenance, removal presence, condition, location, or use of any installation so provided. The Company reserves the right to require each Customer to sign an agreement acknowledging acceptance of these provisions of as a condition precedent to such installations. 2.6.6 The Company is not liable for any defacement of or damage to Customer premises resulting from the furnishing of services or equipment on such premises or the installation or removal thereof, unless such defacement or damage is caused by negligence or willful misconduct of the Company's agents or employees. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 24 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 2 - GENERAL REGULATIONS, (CONT’D.) 2.6 Liability of the Company, (Cont’d.) 2.6.7 The Company shall be indemnified, defended and held harmless by the Customer against: A. Claims for libel, slander, infringement of copyright or unauthorized use of any trade mark, trade name or service mark arising out of the material, data, information, or other content transmitted by the Customer over the Company's facilities; B. Claims for patent infringement arising from combining or connecting the Company's facilities with apparatus and systems of the Customer; C. All claims of any kind by the Customer's End Users; and D. All other claims (including, without limitation, claims for damage to any business or property, or injury to, or death of, any person) arising out of any act or omission of the Customer in connection with any service provided by the Company. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 25 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 2 - GENERAL REGULATIONS, (CONT’D.) 2.6 Liability of the Company, (Cont’d.) 2.6.8 The entire liability for any claim, loss, damage or expense from any cause whatsoever shall in no event exceed sums actually paid to the Company by the Customer for the specific services giving rise to the claim. No action or proceeding against the Company shall be commenced more than one year after the service is rendered. 2.6.9 The Company makes no warranties or representations, express or implied either in fact or by operation of law, statutory or otherwise, including warranties of merchantability or fitness for a particular use, except those expressly set forth herein. 2.6.10 The included tariff language does not constitute a determination by the Commission that a limitation of liability imposed by the Company should be upheld in a court of law. Acceptance for filing by the Commission recognizes that it is a court’s responsibility to adjudicate negligence and consequential damage claims. It is also the court’s responsibility to determine the validity of the exculpatory clause. 2.6.11 The Company will process Customer billing and service complaints in accordance with Idaho Public Utilities Commission Rule 401 (IDAPA 31.41.01). 2.6.12 The Company reserves the right to discontinue service, limit service, or to impose requirements on Customers as required to meet changing regulations, rules or standards of the Commission. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 26 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 2 - GENERAL REGULATIONS, (CONT’D.) 2.7 Obligation of the Customer 2.7.1 General The Customer shall be responsible for: A. the payment of all applicable charges pursuant to this tariff; B. damage to or loss of the Company's facilities or equipment caused by the acts or omissions of the Customer; or the noncompliance by the Customer, with these regulations; or by fire or theft or other casualty on the Customer premises, unless caused by the gross negligence or willful misconduct of the employees or agents of the Company; C. providing at no charge, as specified from time to time by the Company, any needed personnel, equipment space and power to operate Company facilities and equipment installed on the premises of the Customer, and the level of heating and air conditioning necessary to maintain the proper operating environment on such premises; D. obtaining, maintaining, and otherwise having full responsibility for all rights-of- way and conduit necessary for installation of fiber optic cable and associated equipment used to provide Services to the Customer. Any and all costs associated with obtaining and maintaining the rights-of-way described herein, including the costs of altering the structure to permit installation of the Company-provided facilities shall be borne entirely by, or may be charged by the Company to, the Customer. The Company may require the Customer to demonstrate its compliance with this section prior to accepting an order for service; Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 27 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 2 - GENERAL REGULATIONS, (CONT’D.) 2.7 Obligation of the Customer, (Cont’d.) 2.7.1 General, (Cont’d.) E. providing a safe place to work and complying with all laws and regulations regarding the working conditions on the premises at which Company employees and agents shall be installing or maintaining the Company's facilities and equipment. The Customer may be required to install and maintain Company facilities and equipment within a hazardous area if, in the Company's judgment, injury or damage to the Company employees or property might result from installation or maintenance by the Company. The Customer shall be responsible for identifying, monitoring, removing and disposing of any hazardous material (e.g., friable asbestos) prior to any construction or installation work; F. complying with all laws and regulations applicable to, and obtaining all consents, approvals, licenses and permits as may be required with respect to the location of Company facilities and equipment in any Customer premises or the rights-of-way for which Customer is responsible; and granting or obtaining permission for Company agents or employees to enter the premises of the Customer at any time for the purpose of installing, inspecting, maintaining, repairing, or upon termination of service as stated herein, removing the facilities or equipment of the Company; G. not creating or allowing to be placed any liens or other encumbrances on the Company's equipment or facilities; and H. making facilities provided by the Customer and the Company available to the Company upon reasonable notice for tests and adjustments as may be deemed necessary by the Company for maintenance. No interruption allowance will be granted for the time during which such tests and adjustments are made when the interruption is less than twenty-four consecutive hours. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 28 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 2 - GENERAL REGULATIONS, (CONT’D.) 2.7 Obligation of the Customer, (Cont’d.) 2.7.2 Claims With respect to any service or facility provided by the Company, the Customer shall indemnify, defend and hold harmless the Company from and against all claims, actions, damages, liabilities, costs and expenses, including reasonable attorneys' fees for: A. any loss, destruction or damage to property of the Company or any third party, or the death or injury to persons, including, but not limited to, employees or invitees of either party, to the extent caused by or resulting from or invitees of either party, to the extent caused by or resulting from the negligent or intentional act or omission of the Customer, its employees, agent, representatives or invitees; or B. any claim, loss, damage, expense or liability for infringement of any copyright, patent, trade secret, or any proprietary or intellectual property right of any third party, arising from any act or omission by the Customer, including, without limitation, use of the Company's services and facilities in a manner not contemplated by the agreement between the Customer and the Company. 2.7.3 The Customer may not assign its rights or obligations hereunder without the prior written consent of the Company, which shall not be unreasonably withheld or delayed. 2.7.4 Liability for Calling Card Fraud The Customer is liable for the unauthorized use of the Company's service obtained through the fraudulent use of a Company calling card, provided that the unauthorized use occurs before the Company has been notified. The Customer's liability for unauthorized use shall not exceed the lesser of $250.00 or the amount of services obtained by unauthorized use prior to notification to the Company. Notwithstanding the foregoing, in situations where the Company issues 10 or more calling cards to a Customer for use by its employees, the Company and the Customer may agree on the Customer's liability for unauthorized use on a case by case basis without regard to this subsection. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 29 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 2 - GENERAL REGULATIONS, (CONT’D.) 2.8 Provision of Equipment and Facilities 2.8.1 The Company's facilities and service may be used with or terminated in Customer- provided terminal equipment or Customer-provided communications systems, such as a telephone set, PBX or key system. Such terminal equipment shall be furnished and maintained at the expense of the Customer, except as otherwise provided. The Company shall have no obligation to install, maintain, repair or operate Customer-provided equipment. The Customer is responsible for all costs at its premises, including personnel, wiring, electrical power, and the like, incurred in the use of the Company's service. When such terminal equipment is used, the equipment shall comply on a continuing basis with technical specifications established by the Company. In the event that the Company, in responding to a Customer-initiated service call, determines that the cause of such service call is a failure, malfunction or inadequacy of Customer-provided equipment, the Customer shall compensate the Company for such service call at the Company's then prevailing rates. 2.8.2 Other than the facilities, termination equipment or channel derivation equipment provided by the Customer, the Company will provide, install, and maintain, repair, operate and control any equipment, cable or facilities associated with or connected with its network. Unless otherwise provided, the Company is responsible for purchasing such equipment and such equipment remains the property of the Company. The Customer is responsible for any loss or damage to such equipment arising out of the negligent or willful act of the Customer or its agents, employees, or authorized users. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 30 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 2 - GENERAL REGULATIONS, (CONT’D.) 2.9 Customer Equipment and Channels 2.9.1 General A Customer may transmit or receive information or signals via the facilities of the Company. The Company's services are designed primarily for the transmission of voice- grade telephonic signals, except as otherwise stated in this tariff. A Customer may transmit any form of signal that is compatible with the Company's equipment, but the Company does not guarantee that its services will be suitable for purposes other than voice-grade telephonic communication except as specifically stated in this tariff. The Company is responsible for usage charges, damages and loss resulting from the unauthorized or fraudulent use by the Customer, its agents, employees or third parties, of the services provided hereunder if such charges, damages or loss results from the failure, malfunction, inadequacy or failure to properly secure Customer-provided equipment. 2.9.2 Station Equipment A. Customer-provided equipment on the Customer's premises and the electric power consumed by such equipment shall be provided by and maintained at the expense of the Customer. The Customer is responsible for the provision of wiring or cable to connect its terminal equipment to the Company's facilities. B. The Customer is responsible for ensuring that Customer-provided equipment connected to Company equipment and facilities is compatible with such equipment and facilities. The magnitude and character of the voltages and currents impressed on Company-provided equipment and wiring by the connection, operation, or maintenance of such equipment and wiring shall be such as not to cause damage to the Company-provided equipment and wiring or injury to the Company's employees or to other persons. Any additional protective equipment required to prevent such damage or injury shall be provided at the Customer's expense. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 31 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 2 - GENERAL REGULATIONS, (CONT’D.) 2.9 Customer Equipment and Channels, (Cont’d.) 2.9.3 Interconnection of Facilities A. Any special interface equipment necessary to achieve compatibility between the facilities and equipment of the Company used for furnishing communications services and the channels, facilities, or equipment of others shall be provided at the Customer's expense. B. Communications services may be connected to the services or facilities of other communications carriers only when authorized by, and in accordance with, the terms and conditions of the tariffs of the other communications carriers or by applicable interconnection agreements. The Customer is responsible for all charges billed by other carriers for use in connection with the Company's service. C. Facilities furnished under this tariff may be connected to Customer-provided terminal equipment in accordance with the provisions of this tariff. All such terminal equipment shall be registered by the Federal Communications Commission pursuant to Part 68 of Title 47, Code of Federal Regulations. All Customer-provided wiring shall be installed and maintained in compliance with those regulations. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 32 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 2 - GENERAL REGULATIONS, (CONT’D.) 2.9 Customer Equipment and Channels, (Cont’d.) 2.9.4 Inspections and Protective Requirements A. Upon suitable notification to the Customer, and at a reasonable time, the Company may make such tests and inspections as may be necessary to determine that the Customer is complying with the requirements set forth above for the installation, operation, and maintenance of Customer-provided facilities, equipment, and wiring in the connection of Customer-provided facilities and equipment to Company-owned facilities and equipment. B. If the protective requirements for Customer-provided equipment are not being complied with, the Company may take such action as it deems necessary, including the suspension of service, to protect its facilities, equipment and personnel from harm. The Company will notify the Customer promptly if there is any need for further corrective action. Within ten days of receiving such notice, the Customer must take further corrective action and notify the Company of the action taken. If the Customer fails to comply with the terms of this paragraph, the Company may take whatever additional action it deems necessary. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 33 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 2 - GENERAL REGULATIONS, (CONT’D.) 2.10 Non-routine Installation, Maintenance and Special Construction 2.10.1 Non-routine Installation and Maintenance At the Customer's request, installation and/or maintenance may be performed outside the Company's regular business hours or in hazardous locations. In such cases, charges based on the cost of the actual labor, material or other costs incurred by or charged to the Company will apply. If installation is started during regular business hours but, at the Customer's request, extends beyond regular business hours into time periods including, but not limited to, weekends, holidays, and/or night hours, additional charges may apply. 2.10.2 Special Construction Subject to the agreement of the Company and to all of the regulations contained in this tariff, special construction of facilities may be undertaken on a reasonable efforts basis at the request of the Customer. Special construction is that construction undertaken: A. where facilities are not presently available, and there is no other requirement for the facilities so constructed; B. of a type other than that which the Company would normally utilize in the furnishing of its services; C. over a route other than that which the Company would normally utilize in the furnishing of its services; D. in a quantity greater than that which the Company would normally utilize in the furnishing of its services; E. on an expedited basis; F. on a temporary basis until permanent facilities are available; G. involving abnormal costs; or H. in advance of its normal construction. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 34 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 2 - GENERAL REGULATIONS, (CONT’D.) 2.11 Ownership of Facilities Title to all facilities provided in accordance with this tariff remains in the Company, its agents or contractors. 2.12 Refusal or Discontinuance of Service by the Company The Company may refuse, limit or discontinue service under the following conditions and in accordance with Commission's rules. Unless otherwise stated, the Customer will be given five (5) days' written notice and allowed a reasonable time to comply with any rule or remedy any deficiency. 2.12.1 For non-compliance with and/or violation of any State or municipal law, ordinance or regulation pertaining to telephone service. 2.12.2 For the use of telephone service for any other property or purpose other than that described in the application. 2.12.3 For failure or refusal to provide the Company with a deposit to insure payment of bills in accordance with the company's regulations or failure to meet the Company's credit requirements. 2.12.4 For neglect or refusal to provide reasonable access to the Company for the purpose of inspection and maintenance of equipment owned by the Company. 2.12.5 For non-compliance with and/or violation of the Commission's regulations or the Company's rules and regulations on file with the Commission, provided five (5) working days' written notice is given before termination. 2.12.6 For non-payment of bills for telephone service. Suspension or termination of service shall not be made without five (5) working days' written notice to the Customer, except as specified in subsections 2.12.7 through 2.12.9. 2.12.7 Without notice in the event of the Customer's use of equipment in such a manner as to adversely affect the Company's equipment or the Company's service to others. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 35 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 2 - GENERAL REGULATIONS, (CONT’D.) 2.12 Refusal or discontinuance of Service by the Company, (Cont’d.) 2.12.8 Without notice in the event of tampering with the equipment furnished and owned by the Company. 2.12.9 Without notice in the event of unauthorized or fraudulent use of service. Whenever service is discontinued for fraudulent use of service, the Company, before restoring service, may require the Customer to make, at its own expense, all changes in facilities or equipment necessary to eliminate illegal use. 2.12.10 For failure of the Customer to make proper application for service. 2.12.11 For Customer's breach of the contract for service between the Company and the Customer. 2.12.12 When necessary for the Company to comply with any order or request of any governmental authority having jurisdiction. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 36 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 2 - GENERAL REGULATIONS, (CONT’D.) 2.13 Cancellation or Discontinuance of Service by Customer Unless a Customer has purchased service under a term agreement plan, the service may be cancelled at any time by contacting the Company. The minimum service period for service is not furnished under a term plan for which monthly charges apply is thirty (30) days. The Customer must provide proper identification when ordering or canceling service. In the event of Customer's material breach of a term agreement, the Company may terminate service if the Customer's material breach is not corrected within thirty (30) days written notice thereof. Termination for any reason shall not relieve the Customer of liability incurred prior to termination. If the Customer terminates service(s) prior to the end of the term, the Customer's termination liability shall be 100% of the monthly recurring charges for the remaining term of the service(s). The Company reserves the right to impose termination charges at a higher rate than stated hereunder if the Company incurs unusually high capital costs to provide or remove service(s) to or from the Customer's location. The Company also reserves the right to assess any documented charges from a third party that are directly associated with the Customer's request to terminate service. 2.14 Notices and Communications 2.14.1 The Customer shall specify on the service order an address to which the Company may mail or deliver all notices and other communications, except the Customer may designate a separate address to which the Company’s bills for service shall be mailed. 2.14.2 The Company shall identify on its bills for service an address to which the Customer may mail or deliver notices and other communications, except that the Company may designate a separate address on each bill for service to which the Customer shall mail the bill payment. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 37 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 2 - GENERAL REGULATIONS, (CONT’D.) 2.15 Trouble Reporting 2.15.1 Trouble Ticket If the Customer encounters a problem with any service after the actual completion date, the Customer must obtain a trouble ticket for switched services by calling 1-866-654- 4624 or 1-866-654-4630 for transport services. The Company will issue a credit for service interruptions, if applicable, in accordance with this tariff. The duration of the problem is determined solely by the date and time the trouble ticket was opened and subsequently closed out as a resolved issue. Credits will not be issued unless a trouble ticket exists for the circuit in question. 2.15.2 Time and Materials Charges Time and Materials Charges are charges for work performed on the Customer’s side of the demarcation or to isolate trouble to the Customer’s side of the demarcation point by a COMPANY employee at the Customer’s request that are not covered by other charges. Chargeable time is labor which includes, but is not limited to, work preparation, actual work, trouble isolation and clean-up. Material Charges are the items required to fulfill the job requirements. Any work required to establish or reestablish network access on the network side of the demarcation point is excluded from Time and Materials Charges. Included in Time and Materials Charges are Initial and Additional Time and Material Charges, the Trouble Isolation Charge, the Optional Testing and Monitoring Charge and the Dispatch Charge. A. Time and Materials Charge Elements 1. Initial Time and Material Charge (ITM): The first 30 minute increment or fraction thereof of billable premises work performed on the Customer’s premises. 2. Additional Time and Material Charge (ATM) Each 30 minute increment or fraction thereof beyond the first 30 minute increment of billable premises work performed on the Customer’s premises. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 38 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 2 - GENERAL REGULATIONS, (CONT’D.) 2.15 Trouble Reporting, (Cont’d.) 2.15.2 Time and Materials Charges, (Cont’d.) A. Time and Materials Charge Elements, (Cont’d.) 3. Trouble Isolation Charge (TIC) When a Customer reports a trouble to the Company for repair or trouble isolation and no trouble is found in the Company's facilities and/or network, the Customer shall be responsible for payment of a Trouble Isolation Charge for the period of time from when Company personnel are engaged or dispatched to the Customer’s premises to when the work is completed. Trouble isolated to Company facilities and/or network will result in no charge to the Customer. A Customer is entitled to request Trouble Isolation via a Smart Jack Loop up with a result of no trouble found in the Company network a maximum of 4 instances in any given 30 day period without the assessment of a TIC charge to the Customer. Each request in excess of the maximum 4 requests within 30 days at a single customer location shall result in a TIC charge. In addition, if the Customer requests additional assistance from Company personnel in isolating the trouble beyond the Smart Jack Loop-up Process a TIC Charge will apply for each such request. 4. Optional Testing and Monitoring Charge (OTM) If, after a Customer report of trouble to the Company, the Customer has been notified that no trouble is found in the Company facilities and/or network, Customer may request that the Company continue to assist with network testing and/or monitoring or otherwise continue to assist the Customer and/or its vendor. In such instance, the Customer will be assessed additional charges for the period of time from which Company personnel are engaged or dispatched to the Customer’s premises to the time when the work is completed. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 39 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 2 - GENERAL REGULATIONS, (CONT’D.) 2.15 Trouble Reporting, (Cont’d.) 2.15.2 Time and Materials Charges, (Cont’d.) A. Time and Materials Charge Elements, (Cont’d.) 5. Dispatch Charge The Dispatch Charge is a charge per premise visit or series of visits by a Company Field Technician to the Customer’s premise for the purpose of performing billable premises work authorized or requested by the Customer or the Customer’s authorized representative. The Dispatch Charge may be assessed in addition to all applicable Initial and Additional Time and Materials charges, Trouble Isolation Charge and Optional Testing and Monitoring Charge. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho tw teleeom of idaho lie Idaho PUC Tariff No. 5 1 st Revised Page 40 Cancels Original Page 40 Issue Date: October 8, 2010 Effective Date: October 18, 2010 SECTION 2 - GENERAL REGULATIONS, (CONT'D.) 2.16 Credit Allowances for Interrption of Service 2.16.1 Credit for Interrptions Credit allowances for interrption of service wil be processed according to the Commission Quality of Service Rules (IDAPA 31.41.01.501 et seq.). The Customer may report interrptions in service by callng (866) 654-2547. 2.16.2 Service Level Standards (N) A.IP Based Services (M) 1. Network Availabilty The Company's network availability objective for each calendar month for services provisioned On-Net is 99.99%. The service is unavailable when it is not able to transmit and receive data due to the Company's equipment or network ("service outage"). Upon Customer's request, the Company shall credit Customer's invoice for service outages of five minutes or more. Credit allowance wil be calculated as a percentage of the monthly recurring charge for the affected service(s) as follows: Per Service Outage More than 5 minutes up to 4 hours More than 4 hours up to 8 hours More than 8 hours up to 12 hours More than 12 hours up to 16 hours More than 16 hours up to 24 hours More than 24 hours Credit Allowance 5% 10% 15% 20% 35% 50% 2. Latency The Company's on-net services wil have an average round-trip transmission of 50 miliseconds ("ms") or less between the Company's designated regional route servers ("Latency"). Latency wil be calculated by averaging sample measurements taen during the most recent full calendar month between the Company's designated regional route servers. If the Company fails to meet the network average latency standard, upon Customer's request, credits wil be calculated per thetable below. (M)(N) (M) - Certain material previously found on this page is now located on Page 40.3 Idaho Public UtiJiies Commission Offce of the Secretary ACCEPTED FOR FlUNG OCT 1 8 i010Advice Letter 10-01 Boise, Idaho IDllOOl i-~_~ _* ~._.,__._.....i._ "4'- tw teleeom of idaho lie Issue Date: October 8, 2010 Idaho PUC Tariff No. 5 Original Page 40.1 Effective Date: October 18,2010 SECTION 2 - GENERAL REGULATIONS, (CONT'D.) 2.16 Credit Allowances for Interrption of Service, (Cont d.) 2.16.2 Service Level Standards, (Contd.) A. IP Based Services, (Contd.) 2. Latency, (Contd.) Standard 0.00 - 50.00 ms 50.01 - 60.00 ms 60.01 - 65.00 ms 65.01 - 70.00 ms 70.01 - 75.00 ms 75.01 - 80.00 ms 80.01 ms or greater 3. Packet Delivery (N) Credit Allowance No Credit 5% 10% 15% 20% 35% 50% The Company's on-net services wil have a packet delivery of at least 99.5%. Packet delivery is determined by averaging sample measurements taken during the most recent full calendar month between the Company's designated route servers. If the Company fails to meet the Packet Delivery Standard, upon Customer's request, credits wil be calculated per the table below. Standard 99.5%+ 99% - 99.4% 98% - 98.9% 97% - 97.9% 96% -96.9% 95% - 95.9% Below 95% Credit Allowance No Credit 5% 10% 15% 20% 35% 50%(N) Idaho Public Utilties Commission Office of the Secretary ACCEPTED FOR FlUNG OCT i 8 2010 Boise, Idaho Advice Letter 10-01 IDllOOl tw teleeom of idaho lie Issue Date: October 8, 2010 Idaho PUC Tariff No. 5 Original Page 40.2 Effective Date: October 18, 2010 SECTION 2 - GENERAL REGULATIONS, (CONT'D.) 2.16 Credit Allowances for Interrption of Service, (Contd.) (N) 2.16.2 Service Level Standards, (Contd.) B. TDB Based Service The Company offers the following service level standards for voice services: Criterion Dial Tone Delay Definition The specific time between Customer's going off-hook and the receipt of dial tone from the service telephone central office Stadard 2.0 seconds maximum Post Dial Delay The time from when the last digit is dialed to the 2.0 seconds moment the phone rings at the receiving location maximum Noise Signal Loss Minimum Loop Current Grade of Service Change of RespOrg Unwanted electrical signals introduced into the 17 dBrnC telephone lines by circuit component or natural maximum disturbances which tend to degrade the performance of the line. The diminishment of the signal level strength resulting 3 dB in decay and quality of the call and signaling maximum Minimum level of current between the originating and 23 rn terminating locations of a call required to support accurate signaling on the calL. The probability that an attempted call wil receive a P.01 or busy signal, expressed as a decimal fraction. This better factor is applicable only to the Company's network and not to any portions of the underlying network provided by another telephone service carrier. The transition of management and administration of a 10 days Customer's 8XX telephone number records in the maximum 8XX Service Management System. This standard is applicable when a Customer transfers 8XX telephone number service from one carier to another. 2.16.3 Use of Another Means of Communications If the Customer elects to use another means of communications during the period of interrption, the Customer must pay the charges for the alternative service used. Idaho Public Utiities Commission Offce of the Secretary ACCEPTED FOR FILINGAdvice Letter 10-01 (N) OCT 1 8 2010 IDllOOl Boise, Idaho tw teleeom of idaho lie Idaho PUC Tariff No. 5 Original Page 40.3 Issue Date: October 8, 2010 Effective Date: October 18, 2010 SECTION 2 - GENERAL REGULATIONS, (CONT'D.) 2.17 Proprietary Information All prices, terms, or conditions associated with any Service Contract entered into by the Customer are proprietary to the Company. The Customer may not use the Company's service mark, name or logo in connection with the Company's marketing of any service to end users, even where those services include a Service supplied by the Company. (M) (D)i 2.18 Services Purchased Pursuant to Term Agreement The Company may provide services pursuant to term agreement as specified in Section 7 of this tariff. Upon expiration of a term contract, the service term wil automatically renew at the same terms and conditions for successive one year terms unless either par notifies the other 30 days prior to the expiration of the then current term that it wishes to terminate the service. 2.19 Applicable Law This tariff is governed by the laws of the State of Idaho, without regard to its choice of lawsprovisions. (M) (M) - Certain material now found on this page was previously located on Page 40.Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FlUNG OCT i 8 2010 Boise. Idaho Advice Letter 10-01 IDllOOt------. . IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 41 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 2 - GENERAL REGULATIONS, (CONT’D.) 2.20 Automatic Number Identification 2.20.1 The Company will provide Automatic Number Identification (ANI) associated with an intrastate service by tariff to any entity (ANI recipient) only under the following terms and conditions. A. The ANI recipient or its designated billing agent may use or transmit ANI information to third parties for billing and collection, routing, screening, ensuring network performance, and completion of a Customer's call or transaction, or for performing a service directly related to the Customer's original call or transaction, or for performing a service directly related to the Customer's original call or transaction. B. The ANI recipient may offer to any Customer with whom the ANI recipient has an established Customer relationship, a product or service that is directly related to products or service previously purchased by the Customer from the ANI recipient. C. The ANI recipient or its designated billing agent is prohibited from utilizing ANI information to establish marketing lists or to conduct outgoing marketing calls, except as permitted by the preceding paragraph, unless the ANI recipient obtains the prior written consent of the telephone subscriber permitting the use of ANI information for such purposes. The foregoing provisions notwithstanding, no ANI recipient or its designated billing agent may utilize ANI information if prohibited elsewhere by law. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 42 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 2 - GENERAL REGULATIONS, (CONT’D.) 2.20 Automatic Number Identification, (Cont’d.) 2.20.2 The ANI recipient or its designated billing agent is prohibited from reselling, or otherwise disclosing ANI information to any other third party for any use other than those specified above, unless the ANI recipient obtains the Customer's prior written consent to such resale or disclosure. 2.20.3 Violation of any of the foregoing terms and conditions by any ANI recipient other than a Telephone Corporation shall result, after a determination through the Commission's complaint process, in suspension of the transmission of ANI by the Telephone Corporation until such time as the Commission receives written confirmation from the ANI recipient that the violations have ceases or have been corrected. If the Commission determines that there have been three or more separate violations in a 24 ;month period, delivery of ANI to the offending party shall be terminated under terms and conditions determined by the commission. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 43 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 2 - GENERAL REGULATIONS, (CONT’D.) 2.21 Emergency / Crisis / Disaster Restoration and Provisioning Telecommunications Service Priority 2.21.1 General A. The Telecommunications Service Priority (TSP) Program is a federal program used to identify and prioritize telecommunications services that support national security or emergency preparedness (NS/EP) missions. NS/EP services are defined as those telecommunications services which are used to maintain a state of readiness or respond to and manage any event or crisis which causes or could cause injury or harm to the population, damage or loss to property, or degrades or threatens the NS/EP posture of the United States. TSP restoration and/or provisioning shall be provided in accordance with Part 64, Appendix A of the Federal Communications Commission's Rules and Regulations (47 C.F.R.), and the "Service Vendor Handbook For The Telecommunications Service Priority (TSP) Program" and the "Service User Manual for the Telecommunications Service Priority (TSP) System” (NCS Manual 3-1-1) (Service User Manual) issued and updated as necessary by the Office of Priority Telecommunications (OPT) of the National Communications System. Any changes to or reissuance of these regulations or manuals supersede tariff language contained herein. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 44 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 2 - GENERAL REGULATIONS, (CONT’D.) 2.21 Emergency / Crisis / Disaster Restoration and Provisioning Telecommunications Service Priority, (Cont’d.) 2.21.1 General, (Cont’d.) B. The TSP program has two components, restoration and provisioning. 1. A restoration priority is applied to new or existing telecommunications services to ensure restoration before any other services during a service outage. TSP restoration priorities must be requested and assigned before a service outage occurs. 2. A provisioning priority is obtained to facilitate priority installation of new telecommunications services during a service outage. Provisioning on a priority basis becomes necessary when an end-user has an urgent requirement for a new NS/EP service that must be installed immediately or by a specific due date that can be met only by a shorter than standard or expedited Company provisioning time frame. As a matter of general practice, existing TSP services will be restored before provisioning new TSP services. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 45 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 2 - GENERAL REGULATIONS, (CONT’D.) 2.21 Emergency / Crisis / Disaster Restoration and Provisioning Telecommunications Service Priority, (Cont’d.) 2.21.2 TSP Request Process A. Restoration To request a TSP restoration priority assignment, a prospective TSP user must: 1. Determine that the user’s telecommunications service supports an NS/EP function under one of the following four TSP categories. National Security Leadership National Security Posture and U.S. Population Attack Warning Public Health, Safety, and Maintenance of Law and Order Public Welfare and Maintenance of National Economic Posture 2. Identify the priority level to be requested for the telecommunications service. The priority level is determined by the end-user's TSP category and service profile. The service profile defines the user's level of support to the portion of the telecommunications service that the user owns and operates, such as customer premises equipment or wiring. The five levels of priority and seven element groups that define the service profile are contained in the Service User Manual. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 46 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 2 - GENERAL REGULATIONS, (CONT’D.) 2.21 Emergency / Crisis / Disaster Restoration and Provisioning Telecommunications Service Priority, (Cont’d.) 2.21.2 TSP Request Process, (Cont’d.) A. Restoration, (Cont’d.) 3. Complete the TSP Request for Service Users form (SF 315) available on the National Communications System (NCS) website (http://tsp.ncs.gov/). 4. For non-federal users, have their TSP requests approved by a federal agency sponsor. Non-federal users should contact the OPT, at the NCS website (http://tsp.ncs.gov/), for information on identifying a sponsor for TSP requests. 5. Submit the SF 315 to the OPT. 6. Upon receipt of the TSP Authorization Code from the OPT, notify the Company, and include the TSP Authorization Code in any service order to the Company requesting restoration of NS/EP services. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 47 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 2 - GENERAL REGULATIONS, (CONT’D.) 2.21 Emergency / Crisis / Disaster Restoration and Provisioning Telecommunications Service Priority, (Cont’d.) 2.21.2 TSP Request Process, (Cont’d.) B. Provisioning To request a TSP provisioning priority assignment, a prospective TSP user must follow the same steps listed in 2.22.2.A above for restoration priority assignment except for the following differences. The user should: Certify that its telecommunications service is an Emergency service. Emergency services are those that support one of the NS/EP functions listed in 2.22.2.(A)1 above and are so critical that they must be provisioned at the earliest possible time, without regard to cost to the user. Verify that the Company cannot meet the service due date without a TSP assignment. Obtain approval from the end-user's invocation official to request a provisioning priority. Invocation officials are designated individuals with the authority to request TSP provisioning for a telecommunications service, and include the head or director of a federal agency, commander of a unified/specified military command, chief of a military service, commander of a major military command, or state governor. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 48 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 2 - GENERAL REGULATIONS, (CONT’D.) 2.21 Emergency / Crisis / Disaster Restoration and Provisioning Telecommunications Service Priority, (Cont’d.) 2.21.3 Responsibilities of the End-User End-users or entities acting on their behalf must perform the following: A. Identify telecommunications services requiring priority. B. Request, justify, and revalidate all priority level assignments. Revalidation must be completed every 2 years, and must be done before expiration of the end-user's TSP Authorization Code(s). C. Accept TSP services by the service due dates. D. Have Customer Premises Equipment (CPE) and Customer Premises Wiring (CPW) available by the requested service due date and ensure (through contractual means or otherwise) priority treatment for CPE and CPW necessary for end-to-end service continuity. E. Pay the Company any authorized costs associated with priority services. F. Report to the Company any failed or unusable services with priority levels. G. Designate a 24-hour point of contact for each TSP request and apprise the OPT. H. Cooperate with the OPT during reconciliation (comparison of NS/EP service information and resolution of any identified discrepancies) and revalidation. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 49 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 2 - GENERAL REGULATIONS, (CONT’D.) 2.21 Emergency / Crisis / Disaster Restoration and Provisioning Telecommunications Service Priority, (Cont’d.) 2.21.4 Responsibilities of the Company The Company will perform the following: A. Provide TSP service only after receipt of a TSP authorization code. B. Revoke TSP services at the direction of the end-user or OPT. C. Ensure that TSP Program priorities supersede any other telecommunications priority that may be provided (other than control services and order wires). D. Designate a 24-hour point of contact to receive reports of TSP service outages from TSP service users. E. Designate a 24-hour point of contact to coordinate TSP processes with the OPT. F. Confirm completion of TSP service order activity to the OPT. G. Participate in reconciliation of TSP information at the request of the OPT. H. Ensure that all subcontractors complete reconciliation of TSP information with the service vendor. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 50 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 2 - GENERAL REGULATIONS, (CONT’D.) 2.21 Emergency / Crisis / Disaster Restoration and Provisioning Telecommunications Service Priority, (Cont’d.) 2.21.4 Responsibilities of the Company, (Cont’d.) I. Ensure that other carriers supplying underlying facilities are provided information necessary to implement priority treatment of facilities that support NS/EP services. J. Assist in ensuring that priority level assignments of NS/EP services are accurately identified "end-to-end" by providing to subcontractors and interconnecting carriers the restoration priority level assigned to a service. K. Disclose content of the NS/EP TSP database only as may be required by law. L. Comply with regulations and procedures supplemental to and consistent with guidelines issued by the OPT. 2.21.5 Preemption When spare facilities are not available, it may be necessary for the Company to preempt the facilities required to provision or restore a TSP service. When preemption is necessary, non-TSP services may be preempted based on the Company's best judgment. If no suitable spare or non-TSP services are available, the Company may preempt an existing TSP service to restore a TSP service with a higher restoration priority assignment. When preemption is necessary, prior consent of the service user whose service will be preempted is not required; however, the Company will make every reasonable effort to notify the preempted customer of the action to be taken. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 51 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 2 - GENERAL REGULATIONS, (CONT’D.) 2.22 Customer Requested Suspension of Service 2.22.1 General Upon Customer's request, the Company will suspend incoming and outgoing service on the Customer's access line for a period of time not to exceed one year. Upon Customer's request, the Company will provide the Customer with an intercept recording referring callers to another number. The Company will assess a lower monthly rate for Customer Requested Service Suspension as noted below. However, any mileage charges, monthly cable charges or monthly construction charges are still due, without reduction during the period of suspension. 2.22.2 Rates and Charges Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho Advice Letter 13-03 IDl1303 tw telecom of idaho llc Idaho PUC Tariff No. 5 3rd Revised Page 52 Cancels 2nd Revised Page 52 Issue Date: December 30, 2013 Effective Date: January 9, 2014 SECTION 2 - GENERAL REGULATIONS, (CONT’D.) 2.23 Additional Rules Relating to Resale of Service All local voice services provided by the Company are intended for retail End User purposes only. The Company does not support any Customer's resale of local services to another end user that has not contracted with the Company. Unless otherwise agreed upon in writing by the Company, Customers must abide by the following requirements when purchasing any local services: 2.23.1 Customer must use Company- owned telephone numbers or numbers that are officially ported to the Company in connection with the Services. 2.23.2 The Company does not support the inclusion of individual names and/or locations for each telephone number used in connection with the Services for Emergency 911 purposes. Customer must utilize PS/ALI* (Private Switch/Automatic Line Identifier) software to support each individual location for each ANI (Automatic Number Identification) transmitted by the Company to the applicable Emergency 911 PSAP (Public Safety Answering Position). The Company does not provide PS/ALI software. 2.23.3 The Company does not support CARE record information for each of Customer’s end users and Customer must choose a single primary interexchange carrier for Customer and all of its end users. The Customer and all of its end users must utilize the same interexchange carrier. 2.23.4 The Company does not support the populating of the individual end user’s caller name for Caller ID purposes. Only one Caller Name will be supported for each Billing Telephone Number provided to the Customer for the services purchased. *PS/ALI software cannot be used with Converged Voice Services, FlexVoiceSM Services, SIP Trunking Service and Remote Telephone Numbers (RTNs). Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING January 9, 2014 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 53 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 2 - GENERAL REGULATIONS, (CONT’D.) 2.23 Additional Rules Relating to Resale of Service, (Cont’d.) 2.23.5 The Company does not support individual directory listings for each of the Customer’s end users. Customers may only purchase directory listings that are representative of their own business name. 2.23.6 The Company will bill only Customer for both Customer’s and its end users use of the Services. Usage may be detailed by Billing Telephone Number (BTN), but the Company will not bill Customer’s end users for the Services nor does the Company provide billing media to assist Customer in billing its end users. 2.23.7 The Company does not offer GR303 protocol in connection with the Services. 2.23.8 The Company will accept trouble reports only from Customer or a Customer provided contact. Customer’s end users contacting the Company will be referred back to Customer for trouble ticket management. 2.23.9 Customer agrees that all Services purchased hereunder will be subject to taxes, fees, surcharges and assessments based on Customer’s use of the Services as an end user. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 54 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 3 – CONNECTION CHARGES 3.1 Connection Charge 3.1.1 Description The Connection Charge is a nonrecurring charge which applies to the following: (a) the installation of a new service; (b) the transfer of an existing service to a different location; (c) a change from one class of service to another at the same or a different location; or (d) restoral of service after suspension or termination for nonpayment. Connection Charges are listed with each service to which they apply. 3.1.2 Exceptions to the Charge No charge applies for a change to a service for which a lower monthly rate applies, made within 90 days after any general rate increase, if a lower grade of service is offered in the Customer's exchange. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho tw telecom of idaho lie Idaho PUC Tariff No. 5 1 sl Revised Page 55 Cancels Original Page 55 Issue Date: June 24, 2009 Effective Date: July 4, 2009 SECTION 3 - CONNECTION CHARGES, (CONT' Restoration of Service Description A restoration charge applies to the restoration of suspended service and facilities because of nonpayment of bills and is payable at the time the restoration of the suspended service and facilities is arranged. The Company may require the Customer to pay a deposit prior to the restoration of the suspended service and facilities. The restoration charge does not apply when, after disconnection of service, service is later reinstalled. 3.3.Rates Restoration Charges:$50. 3.3 Moves and Changes The Company alone may make changes in the location of its lines and equipment. When it is found that a move or change of such lines or equipment has been made by others, the Connection Charge per line for the underlying service will apply as if the work had been done by the Company. The Customer will be assessed a nonrecurring charge for any move, add or change of a Company service. Move and Change are defined as follows: Move:A change in physical location of the Customer s premises or the point of termination at the Customer s premises. Charges equal to initial installation charge may apply. Change:Any revision, redesign or other provisioning change to existing services. Change Order Switch Configuration or Feature Addition Trunk Routing Configuration Minimum Nonrecurring Charge, each $50. $75. Idaho P~b!ic Utilities Commission Office of the SecretaryACCEPTED FOR FlUNG JUL 4 - 2009 Boise, Idaho Advice Letter 09- IDlO902 (T) (T) (T) (T) (T) (N) (N) (T) (T) (N) -- j IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 56 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 3 – CONNECTION CHARGES, (CONT’D.) 3.4 Inside Wire Maintenance and Installation 3.4.1 Terms and Conditions The Customer may request an estimate or a firm bid before ordering wire installation work to be done. When an estimate is provided, the estimate is not binding on the Company and the charge to be billed will be based on the actual time and materials charges incurred. When a firm bid is provided at Customer request, the charge to be billed is the amount quoted to the Customer for the work requested. Inside Wire charges apply per service call when billable premises work is performed on noncomplex premises wire and jacks. Such charges are due and payable when billed. Noncomplex wire, jacks and materials include: - 2 to 6 pair inside wire - Faceplates - RJ11C, RJ14C, RJ11W and RJ14W type station jacks - Staples, screws, nail, tape, connectors, etc. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 57 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 3 – CONNECTION CHARGES, (CONT’D.) 3.4 Inside Wire Maintenance and Installation, (Cont’d.) 3.4.2 Rates and Charges The Customer may provide inside wiring for single-line station equipment or may elect to have the Company's technicians install or maintain inside wire. A. Inside Wire Installation Charge Flat Installation Charges apply when a Customer requests new noncomplex wire and jack installation or requests existing noncomplex wire and jack moves, changes, removals, rearrangements, replacements or pre-wiring. Material is included in each time increment charge. B. Inside Wire Maintenance Charge The Flat Inside Wire Maintenance Charge applies when a Customer requests wire and jack maintenance. Material is included in the Time and Materials Charge. *Similarly-situated Customers will be offered similar rates on a non-discriminatory basis. The Company will submit all ICB contracts to the Commission as specified by Idaho law. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho tw teleeom of idaho lie Idaho PUC Tariff No. 5 1 st Revised Page 58 Cancels Original Page 58 Issue Date: October 8, 2010 Effective Date: October 18,2010 SECTION 3 - CONNECTION CHARGES, (CONT'D.) 3.5 Primar Interexchange Carrier Change Charge 3.5.1 General Description Within the original 30 days of new service, a Customer may change his or her interLATA (T) andlor intraLATA long distance carier at no charge. After this thirt (30) day period, the (T) Customer wil incur a charge each time there is a change in either the interLA T A or intraLA T A long distance carrier associated with the Customer's line after the initial installation of service. If the Customer changes the interLATA and the intraLATA carrier on the same order, only one charge wil be assessed. The Company may require the (N) Customer to select the Company as its interLATA and intraLA TA long distance carrier in conjunction with certain services. 3.5.2 Options Option A: Customer may select the Company as the presubscribed carier for IntraLA TA toll calls subject to presubscription. Option B: Customer may select her/his interLATA toll carier as the pre subscribed carier for intraLATA toll calls subject to presubscription. Option C: Customer may select a carrier other than the Company or the Customer's interLATA toll carier as the presubscribed carrier for intraLATA toll calls subject to pre subscription. Option D: Customer may select no presubscribed carier for intraLATA or interLATA toll calls subject to presubscription which wil require the Customer to dial a carrier access code (101 OXXX) to route all intraLA T A toll calls to the carier of choice for each call. Requests for "no presubscribed carier" and access via casual 101 OXXX dialing must be made by the Customer of record in writing. (N) 3.5.3 Primary Interexchange Carrier Change Charges (T) IA. Application of Charges I I After a Customer's initial selection of a toll carrier(s), for any change thereafter, I a nonrecurring PIC Change Charge wil apply. I IB. Nonrecurring Charges I Idaho Public Utiities Commission IPer business line or trnk: $5.00 Office of the Secretary (T) ACCEPTED FOR FILING OCT i 8 2010 Boise, Idaho Advice Letter 10-01 , ¡ ibi1ÒÖi"----' tw teleeom of idaho lie Idaho PUC Tariff No. 5 1 st Revised Page 59 Cancels Original Page 59 Issue Date: October 8, 2010 Effective Date: October 18, 2010 SECTION 4 - SUPPLEMENTAL SERVICES 4.1 (Reserved for Future Use)(M) (M) (M) - Certain material previously found on this page is now located on Page 202. Idaho Public Utilties Commission Offce of the Secretary ACCEPTED FOR FILING OCT 1 8 2010 Boise, Idaho Advice Letter 10-01 IDllOOl tw teleeom of idaho lie Idaho PUC Tariff No. 5 1 st Revised Page 60 Cancels Original Page 60 Issue Date: October 8, 2010 Effective Date: October 18, 2010 SECTION 4 - SUPPLEMENTAL SERVICES, (CONT'D.) 4.1 (Reserved for Future Use)(M) (M) (M) - Certain material previously found on this page is now located on Page 203. Idaho Public Utiities Commission Office of the Secretary ACCEPTED FOR FILING OCT i 8 2010 Boise, Idaho Advice Letter 10-01 ... ........_-, IDllOOl tw teleeom of idaho lie Idaho PUC Tariff No. 5 1 st Revised Page 61 Cancels Original Page 61 Issue Date: October 8, 2010 Effective Date: October 18, 2010 SECTION 4 - SUPPLEMENTAL SERVICES, (CONT'D.) 4.1 (Reserved for Future Use)(M) (M) (M) - Certain material previously found on this page is now located on Page 203 and Page 204. Idaho Public Utilities Commission Offce of the Secretary ACCEPTED FOR FILING OCT 1 8 2010 Boise, Idaho Advice Letter 10-01 IDllOOl tw teleeom of idaho lie Idaho PUC Tariff No. 5 1 st Revised Page 62 Cancels Original Page 62 Issue Date: October 8, 2010 Effective Date: October 18, 2010 SECTION 4 - SUPPLEMENTAL SERVICES, (CONT'D.) 4.1 (Reserved for Future Use)(M) (M) (M) - Certain material previously found on this page is now located on Page 204. Idaho Public Uti!ties Commission Office of the Secretary ACCEPTED FOR FILING OCT 1 8 2010 ,¡ ì Boise, Idaho Advice Letter 10-01 IDl1001.- :_.~¡ tw teleeom of idaho lie Idaho PUC Tariff No. 5 1 st Revised Page 63 Cancels Original Page 63 Issue Date: October 8, 2010 Effective Date: October 18,2010 SECTION 4 - SUPPLEMENTAL SERVICES, (CONT'D.) 4.1 (Reserved for Future Use)(M) (M) (M) - Certain material previously found on this page is now located on Page 205. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING OCT 1 8 2010 Boise, Idaho Advice Letter 10-01 IDllOOl tw teleeom of idaho lie Idaho PUC Tariff No. 5 1 st Revised Page 64 Cancels Original Page 64 Issue Date: October 8, 2010 Effective Date: October 18, 2010 SECTION 4 - SUPPLEMENTAL SERVICES, (CONT'D.) 4.1 (Reserved for Future Use)(M) I I I I I I I (M) (M) - Certain material previously found on this page is now located on Page 205. Idaho Public Utilties Commission Office of the Secretary ACCEPTED FOR FILING OCT 1 8 2010 Boise, Idaho Advice Letter 10-01 IDl1001- ,,- tw teleeom of idaho lie Idaho PUC Tariff No. 5 1 st Revised Page 65 Cancels Original Page 65 Issue Date: October 8, 2010 Effective Date: October 18, 2010 SECTION 4 - SUPPLEMENTAL, (CONT'D.) 4.1 (Reserved for Future Use)(M) (M) (M) - Certain material previously found on this page is now located on Page 206. Idaho Public Utilties Commission Office of the Secretary ACCEPTED FOR FILING OCT 1 8 2010 Boise. Idaho Advice Letter 10-01 IDllOO tw teleeom of idaho lie Idaho PUC Tariff No. 5 1 st Revised Page 66 Cancels Original Page 66 Issue Date: October 8, 2010 Effective Date: October 18,2010 SECTION 4 - SUPPLEMENTAL SERVICES, (CONT'D.) 4.1 (Reserved for Future Use)(M) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING OCT 1 8 2010 Boise, Idaho (M) (M) - Certain material previously found on this page is now located on Page 207. Advice Letter 10-01 IDllOOl tw teleeom of idaho lie Idaho PUC Tariff No. 5 ¡st Revised Page 67 Cancels Original Page 67 Issue Date: October 8, 2010 Effective Date: October 18, 2010 SECTION 4 - SUPPLEMENTAL SERVICES, (CONT'D.) 4.1 (Reserved for Future Use)(M) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING OCT 1 8 2010 Boise, Idallo (M) (M) - Certain material previously found on this page is now located on Page 208. Advice Letter 10-01 IDllOOl tw teleeom of idaho lie Idaho PUC Tariff No. 5 1 st Revised Page 68 Cancels Original Page 68 Issue Date: October 8, 2010 Effective Date: October 18, 2010 ldãho lublic Utilities Commission SECTION 4 - SUPPLEMENTAL SERVICES, (CONT'D.) Office of the SecretaryACCEPTED FOR FILING 4.2 Directory Assistance Service OCT i 8 2010 4.2.1 General Bois. Idaho A. C~stomer may o~tain assistan:e,. for ~ charge, in. determinina_ ~~~l~p~~n~, .~:i~ber .. . . ; within the local calling area by dialing Directory Assistace Service. A Customer may ~--_.. --.- obtain directory listing information for any location within the United States by dialing (T) 411 or 1 + (area code) + 555-1212. A Customer can also receive assistance by writing I the Company with a list of names and addresses for which telephone numbers are I desired. A maximum of two number requests is allowed per call. (T) 4.2.2 Regulations A.A Directory Assistace Charge applies for each telephone number, area code, andlor general information requested from the Directory Assistance operator except as follows: 1.Calls from coin telephones, including COCOTS. 2.Requests for telephone number of non-published service. 3.Requests in which the Directory Assistance operator provides an incorrect number. The Customer must inform the Company of the error in order to receive credit. 4.Requests from individuals with certified visual or physical handicaps in which the handicap prevents the use of a local directory. Individuals must be certified in accordance with the terms outlined under "Handicapped Person" in Section 1 of this Tariff, up to a maximum of 50 requests per month. 5. Calls from Hospitals. B.The first three (3) calls each month, per service location, for requests to Directory Assistance wil not be charged. Thereafter the rate per call is as listed below. There are no biling exemptions or allowances for National Directory Assistance requests. c.Where the Customer places a call to Directory Assistance via an operator or has Directory Assistance charges biled to a callng card or a telephone number other than the originating number, charges wil apply as specified in Section 4.2.4 below. Advice Letter 10-01 IDllOOl (D) I (D) (T) (T) (N) (T) (T) (T) i i (T) (N) I I I I I I I I I (N) tw teleeom of idaho lie Idaho PUC Tariff No. 5 1 st Revised Page 69 Cancels Original Page 69 Issue Date: October 8, 2010 Effective Date: October 18, 2010 SECTION 4 - SUPPLEMENTAL SERVICES, (CONT'D.) 4.2 Directory Assistance Service, (Contd.) 4.2.3 Directory Assistance Call Completion (N) I The charges as shown below apply for each request made to the Directory Assistance I Operator in which the operator completes the call to the desired number, and are in I addition to the charge for Directory Assistance. Only local calls can be completed I automatically by using Directory Assistance Call Completion. If the Customer elects to I have an intraLATA toll call completed by the Local Directory Assistance operator, the I Company's standard intraLATA toll per minute charges wil apply. (N) 4.2.4 Rates and Charges (Per Call) (T) $0.35 (D) (D) (T) I I I I (T) (D) I I I I (D) A.Boise and Coeur d'Alene Directory Assistance, per Query National Directory Assistance, per Query Call Completion Charge Per Call Completed Per Call $1.25 $1.25 Idaho Public Utilties Commission Office of the Secretary ACCEPTED FOR FILING OCT 1 8 2010 Boise, Idaho -- .--,--- -, ~ ...._; Advice Letter 10-01 IDllOOl tw teleeom of idaho lie Idaho PUC Tariff No. 5 1 st Revised Page 70 Cancelled Original Page 70 Issue Date: October 8, 2010 Effective Date: October 18,2010 SECTION 4 - SUPPLEMENTAL SERVICES, (CONT'D.) 4.3 Local Operator Services (T) (T)4.3.1 General Local and intraLATA toll calls may be completed or biled with the live or mechanical (T) assistace of the Company's operator center. Calls may be biled collect to the called part, to an authorized third part number, to the originating line, or to a valid authorized callng card. Local and intraLA TA toll calls may be placed on a station to station basis or (T) to a specified part (see Person to Person), or designated alternate. Usage charges for local and intraLA T A operator assisted calls are those usage charges that would normally (T) apply to the calling part's service. In addition to usage charges, an operator assistancecharge applies to each call, as indicated below. (T) 4.3.2 Rates and Charges A. Boise Customer Dialed Callng Card Operator Dialed Callng Card Person-to-Person Third Number Biled Collect All Other Operator Assistance Per Call $0.80 $2.25 $3.00 $2.25 $2.25 $2.25 B. Coeur d'Alene Customer Dialed Callng Card Operator Dialed Callng Card Person-to-Person Collect All Other Operator Assistace Per Call $0.80 $3.40 $6.05 $3.40 $3.40 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING OCT i 8 2010 Boise, Idaho Advice Letter 10-01 IDllOOl Advice Letter 13-02 IDl1302 tw telecom of idaho llc Idaho PUC Tariff No. 5 2nd Revised Page 71 Cancels 1st Revised Page 71 Issue Date: July 30, 2013 Effective Date: August 9, 2013 SECTION 4 – SUPPLEMENTAL SERVICES, (CONT’D.) 4.4 Blocking Service 4.4.1 General Blocking Service permits Customers to restrict access from their telephone line to various discretionary services. The following blocking options are available to business Customers. One, all, or any combination may be selected. A. Call Blocking (900, 971, 974, 976 and 700 NPA) - allows the Customer to block all calls beginning with the NPA of 900, 971, 974, 976 and 700 (i.e. 900-XXX- XXXX) from being placed. Call Blocking is automatically enabled on all Converged Voice Service and FlexVoiceSM Service lines when provisioned using off-net facilities. B. Toll Restriction (1+ and 0+ Blocking) - provides the Customer with a method of denying access to some or all of the toll network and operator services. Toll Restriction will not block the following types of calls: 911 (Emergency) and 1 + 800 (Toll Free) calls. The following options are available with Toll Restriction. One, all, or any combination may be selected: 1. ”0+” restricts access to ”0+” calls through the operator (IntraLATA, InterLATA, and International). 2. ”1+” restricts access to 1+ calls (IntraLATA, InterLATA, and International). 3. ”IntraLATA 0+/1+” restricts access to IntraLATA 0+/1+ calls only. 4. ”InterLATA 0+/1+” restricts access to InterLATA 0+/1+ calls only. 5. ”01” restricts access to operator assisted international calls only. 6. ”011” restricts access to international direct dialed calls only. 7. ”411” restricts calls to 411 directory assistance. 8. ”555” restricts calls to NXX-555-1212 directory assistance (T) (T) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 9, 2013 Boise, Idaho Advice Letter 13-02 IDl1302 tw telecom of idaho llc Idaho PUC Tariff No. 5 2nd Revised Page 72 Cancels 1st Revised Page 72 Issue Date: July 30, 2013 Effective Date: August 9, 2013 SECTION 4 – SUPPLEMENTAL SERVICES, (CONT’D.) 4.4 Blocking Service, (Cont’d.) 4.4.1 General, (Cont’d.) C. Bill Restriction - provides the Customer with a method of denying all third number billed and/or collect calls to a specific telephone number provided the transmitting operator checks the validation data base. One or both of the following blocking options are available: 1. Third Number Billed 2. Collect Call For Converged Voice Services and FlexVoiceSM Service, both blocking options are automatically set to deny. 4.4.2 Regulations A. The Company will not be liable for any charge incurred when any long distance carrier or alternative operator service provider accepts third number billed or collect calls. B. Blocking Service is available where equipment and facilities permit. C. Blocking Service can only be removed pursuant to a written request by the Customer of record, or by the Customer of record providing the correct password over the telephone, or by a request made in person by such Customer. The Customer of record can provide a personal password to be used in order to change blocking options via telephone. (T) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 9, 2013 Boise, Idaho tw teleeom of idaho lie Idaho PUC Tariff No. 5 1 st Revised Page 73 Cancels Original Page 73 Issue Date: October 8, 2010 Effective Date: October 18, 2010 SECTION 4 - SUPPLEMENTAL SERVICES, (CONT'D.) 4.4 Blocking Service 4.4.3 Rates and Charges A.Pricing for Blocking Service for a business Customer with more than 200 lines wil be based on the costs incurred by the Company to provide the service on an ICB Basis. B.Recurring and Nonrecurring Charges 1. Boise and Coeur d Alene Call Blocking: Toll Restriction: Biling Restriction: Monthly Recurring Charge $0.00 $0.00 $0.00 Nonrecurring Charge $0.00 $0.00 $0.00 (T) I (T) (T) (T) (T) I I (T) (D) I I I I (D) Idaho P~blic Utilities Commission Office of the Secretary ACCEPTED FOR FILING OCT i 8 2010 Boise, Idaho Advice Letter 10-01 IDllOOl tw teleeom of idaho lie Idaho PUC Tariff No. 5 1 st Revised Page 74 Cancels Original Page 74 Issue Date: October 8, 2010 Effective Date: October 18,2010 SECTION 4 - SUPPLEMENTAL SERVICES, (CONT'D.) 4.5 Listings 4.5.1 General The Company does not own or control directory publishing in the service area, but does (N) offer Customer listings in local directories through external agreements. In some areas I premium listings as described below may not be available. The Customer wil be I advised of the listing options available when service is requested. No liability of any I nature whatsoever shall attch to the Company or to any other common carrier that I furnishes any portion of the Company's service for damages arising from errors, I mistakes, omissions or delays of the Company or its agents or employees in handling i directory listings or listings in any directory assistace database. (N) The following rules apply to standard listings in light face type in the white pages (alphabetical section) of the telephone directory and to the Directory Assistance records. Only information necessar to identify the Customer is included in these listings. Abbreviations may be used. A listing may be rejected if it is judged to be advertising or (T) judged to be objectionable. A name made up by adding a term such as Company, Shop, (T) Agency, Works, etc. to the name of a commodity or service wil not be accepted as a listing unless the Customer is legally doing business under that name. A name may be repeated in the white pages only when a different address or telephone number is used. 4.5.2 Composition of Listings A. Name 1. Business Service The following names may be included in business service listings: The name of Customer or joint user. The name of each business enterprise which the Customer or joint user conducts. The name by which the business of a Customer or joint user is known to the public. Only one such name representing the same general line of business wil be accepted. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING OCT i 8 2010 Boise, Idaho Advice Letter 10-01 IDllOOC tw teleeom of idaho lie Idaho PUC Tariff No. 5 1 st Revised Page 75 Cancels Original Page 75 Issue Date: October 8, 2010 Effective Date: October 18,2010 SECTION 4 - SUPPLEMENTAL SERVICES, (CONT'D.) 4.5 Listings, (Contd.) 4.5.2 Composition of Listings, (Contd.) A. Name, (Contd.) 1. Business Service, (Contd.) (D) (D) The name of any person, firm or organization which the (T) Customer or joint user is authorized to represent, or the name of an authorized representative of the Customer or joint user. Alternative spellng of an individual name or alternative arrangement of a business name, provided the listing is not for (T) advertising purposes. The name of a publication issued periodically by the Customer or joint user. The name of an inactive business organization in a cross- reference listing when authorized by such business or organization. The name of a member of Customer's domestic establishment when business service is furnished in the Customer's residence. The name of a corporation which is the parent or a subsidiary of the Customer. The name of a resident of a hotel, apartment house, boarding house or club which is furnished PBX service, may be included in a residence type listing with the telephone number of the PBX service. The name of the Customer to a sharing arrangement. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING OCT i 8 2010 Boise, Idaho ,'.. -----, Advice Letter 10-01 IDllOOl tw teleeom of idaho lie Idaho PUC Tariff No. 5 1 st Revised Page 76 Cancels Original Page 76 Issue Date: October 8, 2010 Effective Date: October 18, 2010 SECTION 4 - SUPPLEMENTAL SERVICES, (CONT'D.) 4.5 Listings, (Cont'd.) 4.5.2 Composition of Listings, (Cont'd.) B. Designation The purpose of a business designation is to identify the listed par and not to advertise the business. No designation of the nature of the business is included if this is suffciently indicated by the name. Where a listed par is engaged in more than one general line of business, one additional business designation may be included in the listing when necessary to identify the listed part. When a listed par has two or more listed telephone numbers or two or more business addresses, designations indicating the branches of the organization may be included where necessary to assist the public in callng. A designation may include a title to indicate a listed part's offcial position, but not the name of the firm or corporation with which the individual is connected. Individual names or titles are not shown following the name of a firm or corporation. A term such as "renting agent" may be included in a listing indented under the name of a building, provided the agent maintains a renting office in such a building. A designation is not ordinarily provided in a residence tye listing except for (T) residential service as permitted under the terms of the tariff. A professional (T) designation is permitted on residence service in the case of a physician, surgeon, dentist, osteopath, chiropodist, podiatrist, optometrist, chiropractor, physiotherapist, Christian Science practitioner, veterinar surgeon, registered nurse or licensed practical nurse, provided that the same name and designation is also listed on business service of that Customer or another Customer in the same or different directory. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING OCT 1 8 2010 Boise, Idaho Advice Letter 10-01 IDllOOl tw teleeom of idaho lie Idaho PUC Tariff No. 5 1 st Revised Page 77 Cancels Original Page 77 Issue Date: October 8, 2010 Effective Date: October 18, 2010 SECTION 4 - SUPPLEMENTAL SERVICES, (CONT'D.) 4.5 Listings, (Cont'd.) 4.5.2 Composition of Listings, (Cont'd.) B. Designation The listing of service in the residence of a clergyman may include the designation "parsonage," "rectory, " "parish house," or "manse," and any such listing may be indented under a listing in the name of the church. (D) I (D) The Company, at its own discretion, may require the Customer to provide official (N) documentation, such as a state issued business license, to support their requested I name, address and/or telephone number when the Company believes the I Customer is attempting to secure preferential directory listings. (N) C. Address Each residence or non-profit listing may, but does not have to, include the street address where the telephone service is provided. Other information, such as a (T) building name or a locality designation, may be included to help identify the (T) Customer. D. Telephone Number Each listing may include only one telephone number, except in an alternate telephone number listing where each number listed is considered a line for rate purposes. A listing may include only the telephone number of the first line of a PBX (T) system or incoming service group, except that a trnk not included in the incoming service group of a PBX system, or the first trnk of a separate (T) incoming service group of a PBX system may be listed to meet special conditions where a corporation and its subsidiaries use the same PBX system. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING OCT 1 8 2010 .!i Boise, Idaho Advice Letter 10-01 IDllOOl tw teleeom of idaho lie Idaho PUC Tariff No. 5 1 st Revised Page 78 Cancels Original Page 78 Issue Date: October 8, 2010 Effective Date: October 18, 2010 SECTION 4 - SUPPLEMENTAL SERVICES, (CONT'D.) 4.5 Listings, (Cont'd.) 4.5.3 Types of Listings A. Main Listing: 1.Main Standard Listing - A Main Standard Listing includes a name, designation, address and telephone number of the Customer. It appears in the White Pages of the telephone directory and in Directory Assistance records. The designation in the listing wil be provided according to the rules in paragraph 4.5.2.B above. 2.Additional Main Listing - Customers may arrange for an Additional Main Listing. An Additional Main Listing is a Main Stadard Listing providing for a non-hunting extra line or for the first line of each multi- line hunt group. 3.CD-ROM White Pages Listing - Customers may purchase a CD-ROM version of the white pages listings. B. Premium Listings: 1. Additional Listing (T) (T) (T) (T) (N) (N) Customers may arrange for Additional Listings, similar to the Main (T) Standard Listing, at the additional listing rate. Listings may include (T) abbreviated names, names which are commonly spelled several ways, rearangements of names and nicknames by which the Customer is commonly known. All names wil be included in their proper alphabetical order. If the above additional listing does not readily identify the Customer, it shall be necessar to include a line of information stating "same as" or "see" and a reference to the name contained in the main listing at the Extra Listing Line Rate. Listings wil (T) not be accepted for the purpose of securing preferential publicity or position. Idaho Public Utilties Commission Offce of the Secretary ACCEPTED FOR FILING OCT i 8 2010 Boise, Idaho Advice Letter 10-01 IDllOOl IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 79 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 4 – SUPPLEMENTAL SERVICES, (CONT’D.) 4.5 Listings, (Cont’d.) 4.5.3 Types of Listings, (Cont’d.) B. Premium Listings:, (Cont’d.) 2. Extra Listing Lines Lines of information acceptable to the Company may be arranged for at the rate shown in the schedule to appear in addition to a main listing for the purpose of facilitating use of the service. 3. Alternate Call Listings Any listed party who has made the necessary arrangements for receiving telephone calls during his or her absence may have an alternate telephone number listing or a night listing. Such listing may be furnished as an indented listing or as a sub-caption. The telephone number in such a listing may be that of another service furnished to the same Customer, or of one of the Customer's PBX trunks not included in the incoming service group, or of a service furnished to a different Customer. 4. Alternate User Listings An Alternate User Listing may be furnished when it is necessary to refer the directory user to an alternate listing when there are joint users of the same telephone number. 5. Cross Reference Listings A Cross Reference Listing may be furnished in the same alphabetical group with the related listing when it is necessary to refer to the directory user to another directory listing. 6. Suite Listing A Suite Listing allows the Customer to add its office or suite number to a Main or Additional Main directory listing. A Suite Listing may not be purchased as a standalone listing. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho tw teleeom of idaho lie Issue Date: October 8, 2010 Idaho PUC Tariff No. 5 1 st Revised Page 80 Cancels Original Page 80 Effective Date: October 18, 2010 SECTION 4 - SUPPLEMENTAL SERVICES, (CONT'D.) 4.5 Listings, (Contd.) 4.5.4 Rates for Business Listings (D) I I (D) (T) There is a monthly recurring and a one time nonrecurring charge for premium business (T) listings. This charge takes effect as soon as the listing is shown in Directory Assistance Records. There is a one time nonrecurring charge for each request to move or change a listing. If the request is received after the directory publisher's deadline for such changes, an additional late charge wil apply. A.Boise and Coeur d'Alene Type of Listing Main Standard Listing - Local Main Standard Listing - Foreign Additional Main Listings CD-ROM White Pages Listings Additional Listing Extra Listing Lines Alternate Call Listing Alternate User Listing Cross Reference Listing Suite Listing MovelChange Charge (per Listing) Late Charge (per Listing) Monthly Recurring Charges $0.00 $5.00 (R) $5.00 (R) ICB $5.00 (R) $5.00 (R) $5.00 (R) $5.00 (R) $5.00 (R) $5.00 (1) NIA NIA Nonrecurring Charges $0.00 $10.00 (1) $10.00 (1) ICB $10.00 (I) $10.00 (1) $10.00 (1) $10.00 (1) $10.00 (1) $10.00 (1) $10.00 (1) $25.00 No charge applies to a caption or sub-caption except as provided. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING OCT i 8 2010 Boise, Idaho Advice Letter 10-01 IDllOOl (T) (T) (N) (T) (T) (T) tw teleeom of idaho lie Idaho PUC Tariff No. 5 1 st Revised Page 81 Cancels Original Page 81 Issue Date: October 8, 2010 Effective Date: October 18,2010 SECTION 4 - SUPPLEMENTAL SERVICES, (CONT'D.) 4.5 Listings, (Cont'd.) (D) (D) Idaho Public Utilities Commission Ofrice of the Secretary ACCEPTED FOR FILING OCT i 8 2010 Boise, Idaho Advice Letter 10-01 IDllOOl tw teleeom of idaho lie Idaho PUC Tariff No. 5 1 st Revised Page 82 Cancels Original Page 82 Issue Date: October 8, 2010 Effective Date: October 18, 2010 SECTION 4 - SUPPLEMENTAL SERVICES, (CONT'D.) 4.6 Non-Published Service 4.6.1 General Non-published service means that the Customer's telephone number is not listed in the directory, nor does it appear in the Company's Directory Assistance Records. 4.6.2 Regulations A. This service is subject to the rules and regulations for E911 service, where applicable. B.The Company wil complete calls to a non-published number only when the caller dials direct or verbally gives the operator the number. No exceptions wil be made, even if the caller says it is an emergency. C.When the Company requests an unlisted number, it does so without any obligation. Except for cases of gross negligence or wilful misconduct, the Company is not liable for any damages that might arise from publishing a non- published number in the directory or disclosing it to someone. If, in error, the telephone number is published in the directory, the Company's only obligation is to credit or refund any monthly charges the Customer paid for non-published service. D.The Customer indemnifies (i.e., promises to reimburse the Company for any amount the Company must pay as a result of) and save the Company harless against any and all claims for damages caused or claimed to have been caused, directly or indirectly, by the publication of a non-published service or the disclosure of said number to any person. Idaho Public Utiities Commission Office of the Secretary ACCEPTED FOR FILING OCT 1 8 2010 Boise, Idaho Advice Letter 10-01 IDllOOl (T) (T) (T) (T) '. tw teleeom of idaho lie Idaho PUC Tariff No. 5 1 st Revised Page 83 Cancels Original Page 83 Issue Date: October 8, 2010 Effective Date: October 18,2010 SECTION 4 - SUPPLEMENTAL SERVICES, (CONT'D.) 4.6 Non-Published Service, (Contd.) 4.6.3 Rates and Charges There is a monthly charge for each non-published service. There is a one-time nonrecurring charge for each request to move or change a listing. If the request is received after the directory publisher's deadline for such changes, an additional late charge wil apply. A.Boise and Coeur d'Alene Monthly Recurring Charges $5.00 (1) NIA NIA Nonrecurring Charges $10.00 (1) $10.00 (1) $25.00 Non-Published Service MovelChange Charge Late Charge Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING OCT 1 8 2010 Advice Letter 10-01 Boise, Idaho ;IDllOOl (D) I I I I I I I I I I I (D) (T) (D) I (D) (T) (D) I I I I (D) tw teleeom of idaho lie Idaho PUC Tariff No. 5 1 st Revised Page 84 Cancels Original Page 84 Issue Date: October 8, 2010 Effective Date: October 18, 2010 SECTION 4 - SUPPLEMENTAL SERVICES, (CONT'D.) 4.7 Non-Listed Service 4.7.1 Description Non-listed service means that the Customer's telephone number is not listed in the directory, but does it appear in the Company's Directory Assistance Records. 4.7.2 Regulations This service is subject to the rules and regulations for E911 service, where applicable. (T) The Company wil complete calls to a non-listed number. When the Customer requests an unlisted number, it is done without any obligation. (T) Except for cases of gross negligence or wilful misconduct, the Company is not liable for any damages that might arise from publishing a non-listed number in the directory or disclosing it to someone. If, in error, the telephone number is listed in the directory, the (T) Company's only obligation is to credit or refund any monthly charges the Customer paid for non-listed service. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING OCT 1 8 2010 Boise, Idaho Advice Letter 10-01 IDllOOl tw teleeom of idaho lie Idaho PUC Tariff No. 5 1 st Revised Page 85 Cancels Original Page 85 Issue Date: October 8, 2010 Effective Date: October 8, 2010 SECTION 4 - SUPPLEMENTAL SERVICES, (CONT'D.) 4.7 Non-Listed Service, (Cont'd.) 4.7.2 Regulations, (Cont'd.) The Customer indemnifies (i.e., promises to reimburse the Company for any amount the (T) Company must pay as a result of) and save the Company harless against any and all claims for damages caused or claimed to have been caused, directly or indirectly, by the publication of a non-listed service or the disclosing of said number to any person. (D) 4.7.3 Rates and Charges (D) (T) There is a monthly charge for each non-listed service. There is a one-time nonrecurring charge for each request to move or change a listing. If the request is received after the directory publisher's deadline for such changes, an additional late charge wil apply. Idaho Public Utilities Commission Offce of the Secretary ACCEPTED FOR FILING OCT 1 8 2010 Boise, Idaho Advice Letter 10-01 IDllOOl tw teleeom of idaho lie Issue Date: October 8, 2010 Idaho PUC Tariff No. 5 1 st Revised Page 86 Cancels Original Page 86 Effective Date: October 18, 2010 SECTION 4 - SUPPLEMENTAL SERVICES, (CONT'D.) 4.7 Non-Listed Service, (Cont'd.) 4.7.4 Rates and Charges, (Cont'd.) A.Boise and Coeur d'Alene Non-Listed Service MovelChange Charge Late Charge Monthly Recurring Charges $5.00 (1) NIA NIA Nonrecurring Charges $10.00 (1) $10.00 (1) $25.00 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING OCT i 8 2010 Boise, Idaho Advice Letter 10-01 IDllOOl (T) (T) (D) I I I (D) Advice Letter 13-02 IDl1302 tw telecom of idaho llc Idaho PUC Tariff No. 5 2nd Revised Page 87 Cancels 1st Revised Page 87 Issue Date: July 30, 2013 Effective Date: August 9, 2013 SECTION 4 – SUPPLEMENTAL SERVICES, (CONT’D.) 4.8 Hunting 4.8.1 Series Completion Hunting (Regular and Circular) This feature allows individual Directory Numbers (DN) to "series complete" to another DN when the original DN is busy. The Customer provides a list of the lines which will have this feature and the order in which they will hunt. Only 10 stations will be allowed in a series completion. The last DN can point to the first DN in the list to provide circular hunting. A. Series Completion/Regular Hunting The hunt for an idle phone line starts with the called single phone line in a pre- arranged hunt group and ends with the last phone line in the hunt group. A busy tone is returned if the last phone line is reached without finding one that is idle. B. Series Completion/Circular Hunting Permits a complete hunt over all phone lines in a pre-arranged hunt group, regardless of which phone number was called. A busy tone is returned if the call circulates back to the originally called number without finding one that is idle. 4.8.2 Rates and Charges A. All LATAs Service Monthly Recurring Charge Nonrecurring Charge Series Completion Hunting - Circular $0.00 $0.00 Series Completion Hunting - Regular $0.00 $0.00 4.8.3 Multi-Line Hunting There are three types of Multi-Line Hunting (MLHG) available: Regular, Circular and Universal Call Distribution (UCD). A. Regular: Hunting starts with the dialed directory number and ends with last member of the hunt group. B. Circular: Hunting starts with the dialed directory number and ends with the terminal prior to the called directory number. C. Universal Call Distribution: When the main MLHG is called, the calls are distributed to the most idle member of the hunt group. If a terminal directory number is dialed, circular hunting is used. (T) (D) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 9, 2013 Boise, Idaho Advice Letter 13-02 IDl1302 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 87.1 Cancels Original Page 87.1 Issue Date: July 30, 2013 Effective Date: August 9, 2013 SECTION 4 – SUPPLEMENTAL SERVICES, (CONT’D.) 4.8 Hunting, (Cont’d.) 4.8.3 Multi-Line Hunting, (Cont’d.) 1. All LATAs Service Monthly Recurring Charge Nonrecurring Charge Multi-Line Hunting - Circular $0.00 $0.00 Multi-Line Hunting - Regular $0.00 $0.00 Multi-Line Hunting - Universal Call Distribution $0.00 $0.00 (T) (D) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 9, 2013 Boise, Idaho Advice Letter 13-03 IDl1303 tw telecom of idaho llc Idaho PUC Tariff No. 5 3rd Revised Page 88 Cancels 2nd Revised Page 88 Issue Date: December 30, 2013 Effective Date: January 9, 2014 SECTION 4 – SUPPLEMENTAL SERVICES, (CONT’D.) 4.9 Busy Line Verification, Interrupt and Customer Originated Trace Services - Services no longer available as of January 9, 2014. 4.9.1 General Upon request of a calling party, the Company will verify a busy condition on a called line. An operator will determine if the line is clear or in use and report to the calling party. In addition, the operator will intercept an existing call on the called line if the calling party indicates an emergency and requests interruption. Customer Originated Trace allows a Customer to originate a trace to track harassing callers that they otherwise cannot identify via Caller ID. The feature “marks” the calling records in the Company’s switch so that if and when they are requested by law enforcement the Company can easily identify the call within the call records. The Company will not release caller identification records directly to the Customer. This information will only be released to law enforcement at their request. 4.9.2 Rate Application A. A Verification Charge will apply when: 1. The operator verifies that the line is busy with a call in progress, or 2. The operator verifies that the line is available for incoming calls. B. Both a Verification Charge and an Interrupt Charge will apply when the operator verifies that a called number is busy with a call in progress and the Customer requests interruption. The operator will interrupt the call advising the called party of the name of the calling party and the called party will determine whether to accept the interrupt call. Charges will apply whether or not the called party accepts the interruption. C. No charge will apply when the calling party advises that the call is from an official public emergency agency. 4.9.3 Rates and Charges A. Boise B. Coeur d'Alene Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING January 9, 2014 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 89 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 4 – SUPPLEMENTAL SERVICES, (CONT’D.) 4.10 Expanded Exchange Service 4.10.1 Service Description Expanded Exchange Service (EES) allows Customers to have local two-way switched services from a rate center different from where they are physically located. Historically referred to as "foreign exchange service," EES is provided via dedicated facilities for the "foreign" rate center from the Customer's premises to the Company's switching facility. EES may be provided only from rate centers where the Company offers switched services. EES is provisioned by trunk group (where available). EES is charged in addition to the facility charge. 4.10.2 Rates and charges A. Boise B. Coeur d'Alene Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 8, 2011 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 2nd Revised Page 89.2 Cancels 1st Revised Page 89.2 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 4 – SUPPLEMENTAL SERVICES, (CONT’D.) 4.10 Foreign Exchange Services, (Cont’d.) 4.10.3 Foreign Exchange Service Option Rates and Charges, (Cont’d.) B. Expanded Exchange Service (EES) - two way, intraLATA only service. Local Access Service See Section 5 or Section 9 for local voice service products Individual Telephone Number See Section 4.12 Monthly Recurring Charge Nonrecurring Charge FX Premium Charge, Per trunk, line or channel Per PRI $20.85 $500.00 $0.00 $0.00 Interoffice Transport n/a n/a C. Intercity Switched Service (ISS) - This service is grandfathered and is only available to existing Customers at existing locations without modification as of December 1, 2012. Intercity Switched Service (ISS) is a two way service limited to those areas in which the Company has its own interoffice facilities between localities. ISS may be purchased in conjunction with BES, in which case BES and ISS monthly recurring charges apply. Local Access Service See Section 5 or Section 9 for local voice service products Individual Telephone Numbers See Section 4.12 Monthly Recurring Charge Nonrecurring Charge FX Premium Charge, per rate center $100.00 $0.00 Interoffice Transport Provided pursuant to Private Line Tariff or ICB (T) | (T) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 2nd Revised Page 90 Cancels 1st Revised Page 90 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 4 – SUPPLEMENTAL SERVICES, (CONT’D.) 4.11 Virtual Telephone Number 4.11.1 Description Virtual Telephone Number (VTN) service allows a Customer to obtain a telephone number from a rate center in which it has no physical location and associate it to a physical service location in a rate center other than where the telephone number is natively associated. Calls made to the VTN will traverse the PSTN and/or the Company’s voice network and terminate to the Customer at the designated physical service location via the Customer’s eligible voice service connection. VTNs may be assigned from the Company’s Sonus supportable rate centers. The Customer must subscribe to an eligible voice service, and a minimum of one (1) local telephone number that is native to the rate center in which the service physically terminates must be assigned to the Customer. This telephone number is required for rating purposes in the event the Customer transmits a VTN on an outbound call. Calls made to the VTN will be charged to the caller and rated based upon the caller’s local calling area and the normal local calling area of the VTN. Should the Customer transmit a VTN on an outbound call, the call will receive a local calling area based on the physical service location. Should the Customer transmit a VTN on a call made to 911, authorities will respond to the address of the physical service location. Unless the Customer purchases multiple trunk groups, all VTNs and ITNs will share all call paths associated with the eligible service to which calls are terminated in the order in which calls are received. 4.11.2 Rates and Charges Rates are based upon the location where calls are physically terminated. Monthly Recurring Charge Per Number $0.15 Nonrecurring Charge Per Number $0.35 (N) | | | | | | | | | | | | | | | | | | | | | | | | | | | | (N) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 91 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 4 – SUPPLEMENTAL SERVICES, (CONT’D.) 4.12 Individual Telephone Numbers 4.12.1 Description Inward and Two-Way Digital Trunks and ISDN PRI Services may be equipped with Individual Telephone Numbers. This allows a PBX user to have incoming calls reach a specific end user without the assistance of an attendant. Use of this feature may require PBX software not provided by the Company. The first telephone number per trunk group is provided at no charge. Requests for large quantities of numbers (i.e., 100 or more) will be handled on an individual case basis*. 4.12.2 Rates and Charges A. Boise B. Coeur d'Alene *Similarly-situated Customers will be offered similar rates on a non-discriminatory basis. The Company will submit all ICB contracts to the commission as specified by Idaho law. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho Advice Letter 13-02 IDl1302 tw telecom of idaho llc Idaho PUC Tariff No. 5 2nd Revised Page 92 Cancels 1st Revised Page 92 Issue Date: July 30, 2013 Effective Date: August 9, 2013 SECTION 4 – SUPPLEMENTAL SERVICES, (CONT’D.) 4.13 Automatic Reroute Service Automatic Reroute Service automatically reroutes incoming calls associated with a specific trunk group to a predetermined alternate telephone number when the primary location experiences an out-of-service condition such as a result of a power outage or a wire curt that isolates the primary location from the Company. Automatic Reroute Service is available for trunk products. The Customer may establish call paths in multiples of six (6). The number of call paths determines how many simultaneous calls will be rerouted. The number of call paths selected may not exceed the number of trunks and/or channels associated with the trunk group and should be sized correctly based on the trunks and/or channels of the terminating location. Features may not work in conjunction with this service, such as Calling Name and Number Delivery. The Company is responsible for all measured or message usage or toll charges incurred in the rerouting of calls. The Company’s liability with respect to a claim or suit by a Customer, or any third party, for damages associated with Automatic Reroute Service, including but not limited to the installation, provision, performance or non-performance of Automatic Reroute Service, shall not exceed an amount equal to the proportionate charge for Automatic Reroute Service for the period during which the service was affected. (T) (D) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 9, 2013 Boise, Idaho Advice Letter 13-02 IDl1302 tw telecom of idaho llc Idaho PUC Tariff No. 5 2nd Revised Page 93 Cancels 1st Revised Page 93 Issue Date: July 30, 2013 Effective Date: August 9, 2013 SECTION 4 – SUPPLEMENTAL SERVICES, (CONT’D.) 4.13 Automatic Reroute Service, (Cont’d.) 4.13.2 Rates and Charges Boise and Coeur d'Alene Per Trunk Group Monthly Recurring Charges Nonrecurring Charges 6 Call Paths $10.00 $100.00 12 Call Paths $20.00 $100.00 18 Call Paths $30.00 $100.00 24 Call Paths $40.00 $100.00 (T) (D) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 9, 2013 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 94 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 4 – SUPPLEMENTAL SERVICES, (CONT’D.) 4.14 Emergency Reroute Service 4.14.1 Description of Service Emergency Reroute Service allows a Customer to request the temporary forwarding of a telephone number to an alternate location number designated by the Customer. Emergency Reroute Service is for situations where the Customer requires incoming calls to be rerouted immediately, and on a temporary basis. Emergency Reroute Service is available on a limited basis for Line, Trunk and Voice T-1 services. The Company is entitled to rely upon instructions given by telephone from a person representing himself or herself to be an authorized representative of the Customer without further verification so long as the Company has no reason to believe that such person lacks proper authority. The Customer may forward up to three numbers per request. Request to forward additional numbers will be addressed on an individual case basis. An emergency reroute will remain in place for no more than 30 days from the date initiate. The Customer is responsible for all measured or message usage or toll charges incurred in the rerouting of calls. The Company’s liability with respect to a claim or suit by a Customer, or any third party, for damages associated with Emergency Reroute Service, including, but not limited to the installation, provision, performance or non-performance of Emergency Reroute Service, shall not exceed an amount equal to the proportionate charge for Emergency Reroute Service for the period during which the service was affected. 4.14.2 Rates and Charges Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho tw teleeom of idaho lie Idaho PUC Tariff No. 5 1 st Revised Page 95 Cancels Original Page 95 Issue Date: October 8, 2010 Effective Date: October 18, 2010 SECTION 4 - SUPPLEMENTAL SERVICES, (CONT'D.) 4.15 NIl Dialing Service NIl Dialing Service is a three-digit local dialing arrangement (excluding 411 and 911) available in specified service areas for the delivery of information and referral services via voice grade facilities as required by state and federal regulators. The local callng area for the rate center of the NIl service subscriber wil be the same as the Company's local callng area for that rate center. NIl Dialing Service wil be provided as equipment and facilities permit. NIl service is limited to use by agencies approved by applicable federal and/or state regulators. NIl Dialing Service is delivered via regular exchange access lines, e.g., individual business lines, trunks, etc. Service is furnished subject to the availability of the NIl number. Access to NIl Dialing Service is not available to the following services: 1 + Toll Services 101XXXX Credit Card Third-Part Biled Collect Calls Inmate Service Operator assisted calls to the Nl 1 subscriber wil not be completed. The NIl subscriber may not directly or indirectly sell or transfer the NIl number to an unaffiiated entity. (D) (D) All requests for NIl Dialing Service must be submitted in writing to the Commission. Idaho Public Utilities Commission Offce of the Secretary ACCEPTED FOR FILING OCT i 8 2010 Boise, Idaho Advice Letter 10-01 IDllOOl IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 96 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 4 – SUPPLEMENTAL SERVICES, (CONT’D.) 4.15 N11 Dialing Service, (Cont’d.) The N11 subscriber shall respond promptly to any and all complaints lodged with any regulatory authority against any service provided via the N11 number. If requested by Company, the N11 subscriber shall assist the Company in responding to complaints made to the Company concerning the subscriber’s N11 service. Though the use of these services is free of charge, Customers who subscribe to measured or message-rated service will incur standard local usage charges when accessing N11 Dialing Services. In no event shall the Company be liable for any losses, damages or claims of any kind arising from the provision of N11 Dialing Service or any Customer’s use of such service. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho tw teleeom of idaho lie Idaho PUC Tariff No. 5 Original Page 96.1 Issue Date: October 8, 2010 Effective Date: October 18,2010 SECTION 4 - SUPPLEMENTAL SERVICES, (CONT'D.) 4.16 Service and Promotional Trials (N) 4.1 6.1 General The Company may establish temporar promotional programs wherein it may waive or reduce nonrecurring or recurring charges, to introduce a present or potential Customer to a service not previously subscribed to by the Customer. 4.16.2 Regulations A. Appropriate notification of the Trial wil be made to all eligible Customers and to the Commission. Appropriate notification may include direct mail, bil inserts, broadcast or print media, direct contact or other comparable means of notification. B. During a Service Trial, the service(s) is provided automatically to all eligible Customers, except those Customers who choose not to participate. Customers wil be offered the opportnity to decline the trial service both in advance and during the triaL. A Customer can request that the designated service be removed at any time during the trial and not be biled a recurring charge for the period that the feature was in place. At the end of the trial, Customers that do not contact the Company to indicate they wish to retain the service wil be disconnected from the service at no charge. C. During a Promotional Trial, the service is provided to all eligible Customers who ask to paricipate. Customers wil be notified in advance of the opportunity to receive the service in the trial for free. A Customer can request that the service be removed at any time during the trial and not be biled a recurring charge for the period that the service was in place. At the end of the trial, Customers that do not contact the Company wil be disconnected from the service. D. Customers can subscribe to any service listed as part of a Promotional Trial and not be biled the normal Connection Charge. The offering of this tral period option is limited in that a service may be tried only once per Customer, per premises. E.The Company retains the right to limit the size and scope of a Promotional TriaL.(N) Idaho Public Utilities Commission Offce of the Secretary ACCEPTED FOR FILING OCT 1 8 2010 Boise, Idaho Advice Letter 10-01 IDllOOl Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 8, 2011 Boise, Idaho tw teleeom of idaho lie Idaho PUC Tariff No. 5 Original Page 96.3 Issue Date: October 8, 2010 Effective Date: October 18, 2010 SECTION 4 - SUPPLEMENTAL SERVICES, (CONT'D.) 4.17 Voice Mail Service, (Contd.)(N) 4.17.3 Other Services Pager Notification - allows you to assign a pager number that wil be called when a message is received in your mailbox. This feature is only programmable by TWTC and pager out-dial numbers are limited to 800 numbers only. Tree - A menu option that allows incoming callers to select from a menu of pre-selected one digit options and be routed to that option. Auto Receptionist - voice mail application frequently used as an automated versus a live receptionist who directs the caller to enter the extension number they are calling and be transferred. Most often used to direct overflow traffc coming in to the receptionist. Sub Mailboxes - personal mailboxes grouped under a master mailbox. Greeting Only (5 minutes) - Provides the caller with a noticelgreeting only. The length of the greeting can be up to 5 minutes. The caller cannot leave a message. Greeting Only (10 minutes) - Provides the caller with a noticelgreeting only. The length of the greeting can be up to 10 minutes. The caller cannot leave a message. "Virtual" options on the above products are also supported. These do not require the provisioning of a physical line in order to be supported. These include: Virtual Auto Receptionist! Auto Attendant Virtual Basic Mailbox Virtual Deluxe Mailbox Virtal Enhanced Mailbox Virtual Greeting Only (5 minutes) Virtal Greeting Only (10 minutes) Virtal Tree Virtual Pager Notification (N) Idaho Public Utiities Commission Office of the Secretary ACCEPTED FOR FILING OCT 1 8 2010 Boise, idaho Advice Letter 10-01 ibIiûóT- tw teleeom of idaho lie Issue Date: October 8, 2010 Idaho PUC Tariff No. 5 Original Page 96.4 Effective Date: October 18,2010 SECTION 4 - SUPPLEMENTAL SERVICES, (CONT'D.) 4.17 Voice Mail Service, (Contd.) 4.17.4 Recurring and Nonrecurring Charges A. All LATA's where available Service is offered on a month to month basis. Per Individual Mailbox (up to 100 Mail Addresses): Monthly Recurring NonrecurringCharge Charge $6.95 $22.00$8.95 $22.00 $10.95 $22.00 Basic Mailbox Enhanced Mailbox Deluxe Mailbox (N) (N) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING OCT 1 8 2010 Boise, Idaho Advice Letter 10-01 IDllOOl Advice Letter 13-02 IDl1302 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 96.5 Cancels Original Page 96.5 Issue Date: July 30, 2013 Effective Date: August 9, 2013 SECTION 4 – SUPPLEMENTAL SERVICES, (CONT’D.) 4.18 Automatic Intercept Service (AIS) 4.18.1 General Automatic Intercept Service (AIS) allows the caller to be referred, and where technically feasible, automatically connected to a subscriber's new telephone number after receiving the intercept message. This service is available to Customers that move within the Company's serving area. 4.18.2 Regulations A. These regulations, rates and charges are in addition to the regulations, rates and charges found elsewhere in the Company's applicable tariffs. B. AIS is available where facilities are available and conditions permit. C. The maximum service period for AIS is three (3) months for residence and business Customers. The service may be extended for an additional period by notifying the Company at least five business days prior to expiration of the initial service period. D. With AIS, the caller incurs normal usage charges for the call from the point of origination to the intercepted number; the AIS Customer incurs all applicable intraLATA toll charges between the intercepted number and the new number. E. Except with regard to the provision of AIS, the intercepted number is, in all respects, a disconnected service. Third number and collect calls cannot be billed to the intercepted number, and any Calling Card associated with the number is invalid. F. Charges will be credited for completion of calls to wrong number, incomplete connections or calls with unsatisfactory transmission. G. Rates and Charges Monthly Recurring Charge Initial 3 Month Service Period $0.00 Extended Service Period ICB (T) (D) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 9, 2013 Boise, Idaho tw teleeom of idaho lie Idaho PUC Tariff No. 5 Original Page 96.6 Issue Date: October 8, 2010 Effective Date: October 18,2010 SECTION 4 - SUPPLEMENTAL SERVICES, (CONT'D.) 4.19 Information Service Provider NXX Access *(N) The Company provides access to Information Service Provider (ISP) NXXs provisioned by the incumbent local exchange carrier. The Company wil bil the End User for ISP calls at rates designated by the ISP. See Section 4.4 for optional blocking service which wil prohibit the completion and biling of unwanted ISP calls to a Customer service line. 4.20 Recorded Announcement Service Recorded Announcement Service consists of facilties whereby telephone users may, by callng a particular central office designation and number, obtain recorded messages. Recorded Announcement Service, including the content of the recorded message, is furnished at the provider's option. Messages may be withdrawn at any time. Charges Applicable to Callng Parties 4.20.1 Rates and Charges A. All LATAs Each Completed Local Recorded Announcement Call - $0.80 (N) *Not available to Converged Voice Service Customers.(N) Idaho Public Utiities Commission Office of the Secretary ACCEPTED FOR FILING OCT i 8 2010 Boise, Idaho Advice Letter 10-01 IDllOOl tw teleeom of idaho lie Idaho PUC Tariff No. 5 Original Page 96.7 Issue Date: October 8, 2010 Effective Date: October 18, 2010 SECTION 4 - SUPPLEMENTAL SERVICES, (CONT'D.) 4.21 Business Line and Terminal Features (N) 4.21.1 General The features in this section are made available as part of multiple feature packages. All features are provided subject to availability; features may not be available with all classes of service. Transmission levels may not be suffcient in all cases. 4.21.2 Description of Features A. Anonymous Call Rejection Allows Customer to reject calls if the callng number is marked as private. B. Call Forwarding Call Forwarding, when activated, redirects attempted terminating calls to another Customer specified line. The Customer may have to activate and deactivate the forwarding function and specify the desired terminating telephone number during each activation procedure. Call originating ability is not affected by Call Forwarding. The callng part is biled for the call to the called number. If the forwarded leg of the call is chargeable, the Customer with the Call Forwarding is biled for the forwarded leg of the call. Call Forwarding (Busy) automatically reroutes an incoming call to a Customer predesignated number when the called number is busy. Call Forwarding (Don't Answer) automatically reroutes an incoming call to a Customer predesignated number when the called number does not answer within the number of rings programmed by the Company. Call Forwarding (Variable) allows the Customer to choose to reroute incoming calls to another specified telephone number. The Customer must activate and deactivate this feature. C. Call Hold Allows call to be placed on hold.Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING OCT i 8 2010 (N) Boise, Idaho Advice Letter 10-01 IDllOOl tw teleeom of idaho lie Idaho PUC Tariff No. 5 Original Page 96.8 Issue Date: October 8, 2010 Effective Date: October 18, 2010 SECTION 4 - SUPPLEMENTAL SERVICES, (CONT'D.) 4.21 Business Line and Terminal Features, (Contd.)(N) 4.21.2 Description of Features, (Contd.) D. Call Transfer (for Lines) Call Transfer allows a Customer to receive an incoming call then transfer the callng par to any other number. E. Call Waiting Call Waiting provides a tone signal to indicate to a Customer already engaged in a telephone call that a second caller is attempting to dial in. It wil also permit the Customer to place the first call on hold, answer the second call and then alternate between both callers. Cancel Call Waiting (CCW) allows a Call Waiting (CW) Customer to disable CW for the duration of an outgoing telephone call. CCW is activated (i.e., CW is disabled) by dialing a special code prior to placing a call, and is automatically deactivated when the Customer disconnects from the call. F. Caller ID 1. Calling Number Delivery This Caller ID feature allows a Customer to see a caller's number previewed on a display screen before the call is answered allowing a Customer to prioritize and/or screen incoming calls. Caller ID records the number, date and time of each incoming call - including calls that are not answered by the Customer. Caller ID service requires the use of specialized CPE not provided by the Company. It is the responsibilty of the Customer to provide the necessar CPE. The number of originating callers who have requested that their name and number be blocked wilnot be populated on the Customer's CPE. (N) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING OCT 1 8 2010 Boise, Idaho Advice Letter 10-01 IDllOOl tw teleeom of idaho lie Idaho PUC Tariff No. 5 Original Page 96.9 Issue Date: October 8, 2010 Effective Date: October 18, 2010 SECTION 4 - SUPPLEMENTAL SERVICES, (CONT'D.) 4.21 Business Line and Terminal Features, (Cont'd.)(N) 4.21.2 Description of Features, (Cont'd.) F. Caller ID, (Cont'd.) 2. Callng Name & Number Delivery This Caller ID feature allows a Customer to see a caller's name and number previewed on a display screen before the call is answered allowing a Customer to prioritize and/or screen incoming calls. Caller ID records the name, number, date and time of each incoming call - including calls that are not answered by the Customer. Caller ID service requires the use of specialized CPE not provided by the Company. It is the responsibilty of the Customer to provide the necessary CPE. The name and number of originating callers who have requested that their name and number be blocked wil not be populated on the Customer's CPE. 3. Caller ID Blocking - Per Line This feature allows the callng part to block display of its name and number on the called par's station equipment. G. Continuous Redial The Continuous Redial feature allows a Customer to automatically redial the last number dialed. This is accomplished by the Customer activating a code. The network periodically tests the busylfree status of the called line for up to 30 minutes until both lines are found free and then redials the call for the Customer. The Continuous Redial feature also allows Customers, having reached a busy number, to dial a code before hanging up. The Continuous Redial feature then continues to tr the busy number for up to 30 minutes until it becomes free. Once the busy line is free the call is automatically redialed and the Customer is notified of the connected call via a distinctive ring. H. Distinctive Ringing If the user has subscribed to additional telephone numbers (maximum of two), incoming calls may be distinguished via a unique ring. (N) Idaho P~blic Utilties Commission ACCEOfflce of the SecretaryPTED FOR FlUNG OCT 1 8 2010 Advice Letter 10-01 Boise, Idaho IDllOOl SECTION 4 - SUPPLEMENTAL SERVICES, (CONT'D.) Idaho PUblic Utilities C '. Office of the S ommlSSlon ACCEPTED F ecretaryOR FILlN&:O IOCT 1 8 2010 I I I; I j, _~.J tw teleeom of idaho lie Idaho PUC Tariff No. 5 Original Page 96.10 Issue Date: October 8, 2010 Effective Date: October 18, 2010 4.21 Business Line and Terminal Features, (Cont'd.) 4.21.2 Description of Features, (Cont'd.) i.Last Call Return Boise. Idaho i, Allows the Customer to automatically place a call to ililãrnmnberthat ç~lled them by dialing a specific code. Once connected, the Customer wil hear the ringing of this caller's line as ifhelshe dialed the caller directly. J. Priority Call Allows Customer to program a predetermined set of telephone numbers (depending on the specific switch on which the Customer is provisioned) to be identified by a special ring/call waiting tone. K. Remote Access to Call Forwarding Allows a Customer to access their call forwarding feature functionality from a remote location. Customers may change their forward to number from any number within the PSTN. L. Remote Call Forwarding Remote Call Forwarding allows a Customer the abilty to purchase additional Directory Numbers and to have calls to those telephone numbers forwarded on a permanent basis to a designated telephone number. 1. Conditions a. The telephone number to which calls are forwarded is user- defined. b. Changes to this number are made via a service order. c. Customers can request additional paths for Remote Call Forwarding service. d. A flat-rated monthly recurring charge applies for each main Remote Call Forwarding Directory Number and for each additional path ordered. e.If the telephone number from which calls are forwarded and the telephone number to which calls are forwarded is a toll call, Customers wil be charged the appropriate toll charges for each call made to the originating telephone number. Advice Letter 10-01 IDllOOl (N) Advice Letter 13-02 IDl1302 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 96.11 Cancels Original Page 96.11 Issue Date: July 30, 2013 Effective Date: August 9, 2013 SECTION 4 – SUPPLEMENTAL SERVICES, (CONT’D.) 4.21 Business Line and Terminal Features, (Cont’d.) 4.21.2 Description of Features, (Cont’d.) M. Selective Call Forwarding Selective Call Forwarding allows a Customer to specify a special list of telephone numbers. Incoming calls placed to the Customer from telephone numbers on that list will automatically be forwarded to a predefined telephone number. All other calls will be handled normally. N. Selective Call Rejection Selective Call Rejection enables a Customer to reject call attempts from Customer specified numbers by dialing a code and the telephone numbers of calls to be rejected. Any call attempts to the Customer from these numbers will be prevented from terminating to the Customer and will instead be connected to an announcement informing the caller that the call is not presently being accepted by the called party. A Customer may also reject future calls from the directory number of the most recent call received by dialing a code after completing the call. O. Speed Calling* This feature allows a user to dial selected numbers using one or two digits. Up to eight numbers (single digit, or thirty numbers with two digits) can be selected. P. Three-way Calling The Three-way Calling feature allows a Customer to add a third party to an existing two-way call and form a 3-way call. The Call Hold feature allows a Customer to put any in-progress call on hold by flashing the switchhook and dialing a code. This frees the line to allow the Customer to make an outgoing call to another number. Only one call per line can be on hold at a time. The third party cannot be added to the original call. *Not available to Converged Voice Services and FlexVoiceSM Service Customers Customers. (T) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 9, 2013 Boise, Idaho tw teleeom of idaho lie Idaho PUC Tariff No. 5 Original Page 96.12 Issue Date: October 8, 2010 Effective Date: October 18, 2010 SECTION 4 - SUPPLEMENTAL SERVICES, (CONT'D.) 4.21 Business Line and Terminal Features, (Contd.)(N) 4.21.3 Rates and Charges A. Recurring and Nonrecurring Charges 1. Standard Voice Service Options - Available at no additional charge on line and terminal voice services. Feature Calling Number Delivery Caller ID Blocking - Per Line Hunting (See Section 4.8) Blocking (See Section 4.4) 2. Select Feature Package - Available at no additional charge to Customers purchasing lineslterminals as part of an integrated service bundle as described in Section 5. Customer may select any combination of the following features. Featue Three-way Callng Call Forwarding (Busy) Call Forwarding (Don't Answer) Call Forwarding (Variable) Call Waiting 8/1 0 Number Speed Callng 30 Number Speed Callng Call Transfer (for Lines) Callng Name & Number Delivery Call Hold Anonymous Call Rejection (N) Idaho P~blic Utiities Commission Office of the Secretary ACCEPTED FOR FILING OCT 1 8 2010 Boise, Idaho Advice Letter 10-01 IDllOOl Advice Letter 13-02 IDl1302 tw telecom of idaho llc Idaho PUC Tariff No. 5 2nd Revised Page 96.13 Cancels 1st Revised Page 96.13 Issue Date: July 30, 2013 Effective Date: August 9, 2013 SECTION 4 – SUPPLEMENTAL SERVICES, (CONT’D.) 4.21 Business Line and Terminal Features, (Cont’d.) 4.21.3 Rates and Charges, (Cont’d.) A. Recurring and Nonrecurring Charges, (Cont’d.) 3. Premium Feature Package – Available at $7.50/line Monthly Recurring Charge to Customers purchasing lines or terminals. Customer may select any combination of the following features. Feature All Features included in the Select Feature Package above Remote Access to Call Forwarding Distinctive Ringing Continuous Redial Selective Call Forwarding Selective Call Rejection Priority Call Last Call Return 4. Deluxe Feature Package – Available at no additional charge to Customers purchasing business lines as part of a Converged Voice Service or FlexVoiceSM Service as described in Section 5. All features will be available to the Customer. The Customer will have the option to activate or deactivate any of the features per business line. Feature Three-way Calling Call Forwarding (Busy) Call Forwarding (Don’t Answer) Call Forwarding (Variable) Call Waiting (not available when Hunting is selected) Call Transfer (for Lines) Calling Name & Number Delivery Call Hold Anonymous Call Rejection* Last Call Return *The Deluxe Feature Package Anonymous Call Rejection is grandfathered and only available to existing Customers at existing locations without modification as of December 1, 2012. (T) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 9, 2013 Boise, Idaho Advice Letter 13-02 IDl1302 tw telecom of idaho llc Idaho PUC Tariff No. 5 2nd Revised Page 96.14 Cancels 1st Revised Page 96.14 Issue Date: July 30, 2013 Effective Date: August 9, 2013 SECTION 4 – SUPPLEMENTAL SERVICES, (CONT’D.) 4.21 Business Line and Terminal Features, (Cont’d.) 4.21.3 Rates and Charges, (Cont’d.) A. Recurring and Nonrecurring Charges, (Cont’d.) 5. Custom Feature Package - Available at $7.50/line Monthly Recurring Charge to Customers purchasing business lines as part of a Converged Voice Service or FlexVoiceSM Service as described in Section 5. The Deluxe Feature Package described above is automatically included. In addition, the Customer may select any combination of the following features. Feature Remote Access to Call Forwarding Distinctive Ringing Continuous Redial Selective Call Forwarding Selective Call Rejection Priority Call Anonymous Call Rejection 6. Remote Call Forwarding - All LATAs Feature Recurring Charges Nonrecurring Charges Remote Call Forwarding – Initial Path $12.00 $0.00 Remote Call Forwarding – Addl Path $12.00 $0.00 B. Connection Charges Connection charges may apply when a Customer requests connection to one or more features. Orders requested for the same Customer account made at the same time for the same premises will be considered one request. These charges may not apply if the features are ordered at the same time as other work for the same Customer account at the same premise. C. Trial Period The Company may elect to offer a free or reduced rate trial of any new feature(s) to prospective Customers within 90 days of the establishment of the new feature. (T) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 9, 2013 Boise, Idaho tw teleeom of idaho lie Idaho PUC Tariff No. 5 Original Page 96.15 Issue Date: October 8, 2010 Effective Date: October 18,2010 SECTION 4 - SUPPLEMENTAL SERVICES, (CONT'D.) 4.22 Digital Trunk and PRI Features (N) The following features may be used with the Company's integrated products with Digital Trunk and PRI. Features are available as equipment and facilties permit. 4.22.1 Callng Number Delivery This feature allows the Customer to receive the calling part's number on its station equipment. The Customer is responsible for providing the CPE required for this feature. With Digital Trunk Service as part of an integrated product With PRI Service as part of an integrated product Monthly Nonrecurring Recurring Charges Charges Not Available Not Available $0.00 $0.00 4.22.2 Callng Name and Number Delivery Requires suitably equipped ISDN switching and terminal equipment and allows the network to pass Callng Name information (along with the callng line identification) between multiple groups within a PRI Serving Arrangement. With Digital Trunk Service as par of an integrated product With PRI Service as part of an integrated product Monthly Nonrecurring Recurring Charges Charges Not Available Not Available $0.00 $0.00 4.22.3 Callng Name and Number Transmission This feature allows the Customer to send the callng name and number to the called part's station equipment. The Customer can restrict transmission through the use of Caller ID Blocking Service as described in Section 4.4. Blocked Callng Number information wil be delivered to certain qualifying Customers as described in FCC Memorandum Opinion and Order, CC Docket No. 91-281, adopted Januar 4,2002. Such Customers must certify to the Company their compliance with the waiver order's eligibilty requirements. With Digital Trunk Service as par of an integrated product With PRI Service as par of an integrated product Monthly Recurring Charges $0.00 $0.00 Nonrecurring Charges $0.00 $0.00 (N) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FlUNG OCT i 8 2010 Advice Letter 10-01 Boise, Idaho ;IDllOOl ~ J Advice Letter 13-02 IDl1302 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 96.16 Cancels Original Page 96.16 Issue Date: July 30, 2013 Effective Date: August 9, 2013 SECTION 4 – SUPPLEMENTAL SERVICES, (CONT’D.) 4.22 Digital Trunk and PRI Features, (Cont’d.) 4.22.4 E911 CPN Management* This feature allows a Customer to send its calling number to the E911 dispatcher or PSAP during an emergency call. Monthly Recurring Charges Nonrecurring Charges With Digital Trunk Service Not Available Not Available With PRI Service as part of an integrated product ICB ICB 4.22.5 CARE CPN Management Using this feature, the Company will transmit the Customer's billing telephone number to the Customer's long distance provider. Requests to transmit individual number or CPN information will be handled on an individual case basis. Monthly Recurring Charges Nonrecurring Charges With Digital Trunk Service Not Available Not Available With PRI Service as part of an integrated product ICB ICB 4.22.6 Additional Trunk Groups This feature allows the Customer to separate a facility into two or more trunk groups. Monthly Recurring Charges Nonrecurring Charges With Digital Trunk Service as part of an integrated product Up to 3 trunk groups $0.00 $0.00 More than 3 trunk groups, per trunk group $50.00 $50.00 With PRI Service as part of an integrated product Up to 3 trunk groups $0.00 $0.00 More than 3 trunk groups, per trunk group $50.00 $50.00 *Included in standard configuration of Converged Voice Service and FlexVoiceSM Service. (T) (T) (D) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 9, 2013 Boise, Idaho Advice Letter 13-02 IDl1302 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 96.17 Cancels Original Page 96.17 Issue Date: July 30, 2013 Effective Date: August 9, 2013 SECTION 4 – SUPPLEMENTAL SERVICES, (CONT’D.) 4.22 Digital Trunk and PRI Features, (Cont’d.) 4.22.7 Call by Call* This feature allows the Customer to set inbound and outbound call thresholds on two-way PRIs so as to prevent call blockage in either direction Monthly Recurring Charges Nonrecurring Charges With Digital Trunk Service Not Available Not Available With PRI Service as part of an integrated product $0.00 $0.00 4.22.8 Two-B Channel Transfer (TBCT)* This feature, applicable to two-way PRI service, allows the Customer to receive a call on one B channel and transfer it to an external number using a second B channel. Upon transfer, both B channels are released. Monthly Recurring Charges Nonrecurring Charges With Digital Trunk Service Not Available Not Available With PRI Service as part of an integrated product ICB ICB 4.22.9 Call Transfer on Trunks* This feature is available with two-way trunk service. It allows the Customer to receive a call on one trunk and transfer it to an external number using a second trunk. Upon transfer, both trunks release. This service may not be used for more than 20% of the Customer's traffic. Monthly Recurring Charges Nonrecurring Charges With Digital Trunk Service, as part of an intetgrated service ICB ICB With PRI Service Not Available Not Available 4.22.10 Blocking Service - See Section 4.4 for details. *Not available to Converged Voice Service and FlexVoiceSM Service Customers. (T) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 9, 2013 Boise, Idaho Advice Letter 13-02 IDl1302 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 96.18 Cancels Original Page 96.18 Issue Date: July 30, 2013 Effective Date: August 9, 2013 SECTION 4 – SUPPLEMENTAL SERVICES, (CONT’D.) 4.22 Digital Trunk and PRI Features, (Cont’d.) 4.22.11 Dialed Number Identification Service (DNIS) ISDN PRI feature that delivers dialed number, including 8xx numbers, to Customer’s PBX or other equipment. Monthly Recurring Charges Nonrecurring Charges With Digital Trunk Service Not Available Not Available With PRI Service Per Trunk $5.00 $0.00 4.22.12 Additional Route Index Monthly Recurring Charges Nonrecurring Charges With Digital Trunk Service, as part of an integrated product Up to 3 route indexes per trunk group $0.00 $0.00 More than 3 route indexes per trunk group, per route index $50.00 $50.00 With PRI Service, as part of an integrated product Up to 3 route indexes per trunk group $0.00 $0.00 More than 3 route indexes per trunk group, per route index $50.00 $50.00 4.22.13 Redirecting Number on PRI Monthly Recurring Charge Nonrecurring Charges With Digital Trunk Service, as part of an integrated product Up to 3 route indexes per trunk group $0.00 $0.00 More than 3 route indexes per trunk group, per route index $50.00 $0.00 With PRI Service, as part of an integrated product Up to 3 route indexes per trunk group $0.00 $0.00 More than 3 route indexes per trunk group, per route index $50.00 $0.00 (T) (T) (D) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 9, 2013 Boise, Idaho Advice Letter 13-02 IDl1302 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 96.19 Cancels Original Page 96.19 Issue Date: July 30, 2013 Effective Date: August 9, 2013 SECTION 4 – SUPPLEMENTAL SERVICES, (CONT’D.) 4.22 Digital Trunk and PRI Features, (Cont’d.) 4.22.14 Redirected Dialed Number Identification Service (RDNIS) Allows the call record of a Customer who has redirected (i.e., forwarded) an incoming call to an alternate location to carry not only the originating calling number information, but also the calling number identification of the telephone number from which the call was forwarded. Requires ISDN compatible equipment provided by the Customer. Monthly Recurring Charge Nonrecurring Charges With PRI Service, where technically feasible, per T1 $50.00 $0.00 (T) (D) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 9, 2013 Boise, Idaho Advice Letter 13-03 IDl1303 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 96.20 Issue Date: December 30, 2013 Effective Date: January 9, 2014 SECTION 4 – SUPPLEMENTAL SERVICES, (CONT’D.) 4.23 Remote Telephone Numbers Service 4.23.1 Description Remote Telephone Numbers (RTN) Service supports Customer remote locations by allowing a Customer to assign a telephone number from a rate center in which it has a physical location and associate it to a different physical service location in a rate center other than where the telephone number is natively associated for the purposes of centralizing its PBX. The RTN Service Customer is responsible for transporting all calls between the PBX and the remote site via its Wide Area Network (WAN), which can be provided by the Company or by another carrier. Calls made to the RTN are charged to the caller and rated based upon the caller’s local calling area. Should the Customer transmit an RTN on an outbound call, the call is assigned a local calling area based on the remote site address. The remote site address is transmitted on 911 calls, see paragraph 4.23.2 below. 4.23.2 Limitations RTNs are assigned only from suitably equipped Company switches. The RTN Service Customer must subscribe to an eligible voice service. Unless the Customer purchases multiple trunk groups, all RTNs, VTNs and ITNs share all call paths associated with the eligible service to which calls are terminated in the order in which calls are received. Should the Customer transmit an RTN on a call made to 911, authorities will respond to the remote site address as provided by the Customer at the time service is ordered unless changed in writing. The Customer is responsible for notifying the Company should the address associated with an RTN change. 4.23.3 Rates and Charges Rates are based upon the remote site address. The Customer receives the first 100 RTNs at each remote site at no additional charge. Note: PS/ALI services are not currently supported with RTNs. Available with Converged Voice Services (with trunks), FlexVoice (with trunks) or SIP Trunking. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING January 9, 2014 Boise, Idaho Advice Letter 14-01 IDl1401 tw telecom of idaho llc Idaho PUC Tariff No. 5 2nd Revised Page 97 Cancels 1st Revised Page 97 Issue Date: March 5, 2014 Effective Date: March 15, 2014 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES 5.1 General Business Network Switched Service provide a business Customer with a connection to the Company's switching network which enables the Customer to: - receive calls from other stations on the public switched telephone network; - access the Company's local calling service; - access the Company's operators and business office for service related assistance; access toll-free telecommunications service such as 800 NPA; and access 911 service for emergency calling; and - access the service of providers of intraLATA and interexchange service. A Customer may pre-subscribe to such provider's service to originate calls on a direct dialed basis or to receive 800 service from such provider, or may access a provider on an ad hoc basis by dialing the provider's Carrier Identification Code (10XXX). Business Network Switched Service is provided via one or more channels terminated at the Customer's premises. Each Business Network Switched Service channel corresponds to one or more analog, voice-grade telephonic communications channels that can be used to place or receive one call at a time. Connection charges as described in Section 3 apply to all service on a one-time basis unless waived pursuant to this Tariff. Calls to points within the local exchange area are charged on the basis of the length of completed calls originating from the Customer's service in addition to a base monthly charge. Network services sold to qualified VersiPak Customers may be eligible for certain discounts as specified in the following paragraphs. These services provide a Customer with the ability to connect its terminal equipment, inside wiring, or transmission facilities to the Company's switched network for the origination and reception or telephonic communications, and includes optional features designed to facilitate the use or expand the functionality of communications services. Services may be provided by the use of the Company's own facilities, by resale of services provided by other telephone companies, or by a combination of these methods. To the extent facilities are available, services offered under this tariff are provided by the Company on an on-net basis. Unless otherwise noted, pricing for services offered under this tariff reflect the on-net price for such services. Where service is provided on an off-net basis, additional charges may apply. If during a contract period the Company brings a Customer’s service onto the Company network, pricing for the original configuration shall continue to apply for the duration of the contract period. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING March 15, 2014 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 98 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.1 General, (Cont’d.) Service is intended for end user applications with local usage not to exceed 200,000 minutes per month. Terms and conditions, rates and charges for applications exceeding 200,000 minutes of local usage per month will be determined on an individual case basis. If the Customer's actual usage exceeds 200,000 minutes of local usage per month, the Company may, upon 30 days written notice, recalculate and adjust the monthly recurring rates to be charged to the Customer. If the Customer does not accept the adjusted rates, it may, upon notice to the Company, terminate the Service. Termination liability charges may apply as specified elsewhere in this tariff. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho Advice Letter 14-01 IDl1401 tw telecom of idaho llc Idaho PUC Tariff No. 5 6th Revised Page 99 Cancels 5th Revised Page 99 Issue Date: March 5, 2014 Effective Date: March 15, 2014 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Description and Rates 5.2.0 General A. The following Business Service Options are offered: Basic Business Line Service (Grandfathered) PBX Analog Trunks (Grandfathered) Primary Rate ISDN Service (Grandfathered) VersiPak Service Packages (Grandfathered) VersiPak IPRI Service (Grandfathered) Business Terminals (Grandfathered) Bonded Integrated Services (Grandfathered) tw telecom One Solution: Connect (Grandfathered) VersiPak Flex® T and Power® T Products (Grandfathered) Voice T-1 Service VersiPak® Lines and Trunks (Grandfathered) Converged Voice Services FlexVoiceSM Service SIP Trunking Service All Business Network Switched Service may be connected to Customer-provided terminal equipment such as station sets, key systems, PBX systems or facsimile machines. Service may be arranged for two-way calling, inward calling only or outward calling only. All services offered in this tariff are subject to nonrecurring and monthly recurring charges. B. Federal Subscriber Line Charge Line, trunk and PRI services offered pursuant to this tariff are subject to the Federal Subscriber Line Charge as described in the Company's FCC Access Tariff Number 1. The Federal Subscriber Line Charge is a monthly recurring charge. There are no exemptions associated with the product charge. Federal Subscriber Line Charge rates are posted on the Company's website at www.twtelecom.com. Rates are subject to change. Further information regarding the Federal Subscriber Line Charge is available on the Federal Communication's website at www.fcc.gov. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING March 15, 2014 Boise, Idaho Advice Letter 13-03 IDl1303 tw telecom of idaho llc Idaho PUC Tariff No. 5 3rd Revised Page 100 Cancels 2nd Revised Page 100 Issue Date: December 30, 2013 Effective Date: January 9, 2014 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Description and Rates, (Cont’d.) 5.2.1 [Reserved for Future Use] (M) – Certain material previously found on this page is now located on Page 234. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING January 9, 2014 Boise, Idaho Advice Letter 13-03 IDl1303 tw telecom of idaho llc Idaho PUC Tariff No. 5 3rd Revised Page 101 Cancels 2nd Revised Page 101 Issue Date: December 30, 2013 Effective Date: January 9, 2014 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Description and Rates, (Cont’d.) 5.2.1 [Reserved for Future Use], (Cont’d.) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING January 9, 2014 Boise, Idaho Advice Letter 13-03 IDl1303 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 102 Cancels Original Page 102 Issue Date: December 30, 2013 Effective Date: January 9, 2014 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Description and Rates, (Cont’d.) 5.2.2 [Reserved for Future Use] (M) – Certain material previously found on this page is now located on Page 235. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING January 9, 2014 Boise, Idaho Advice Letter 13-03 IDl1303 tw telecom of idaho llc Idaho PUC Tariff No. 5 3rd Revised Page 103 Cancels 2nd Revised Page 103 Issue Date: December 30, 2013 Effective Date: January 9, 2014 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Description and Rates, (Cont’d.) 5.2.2 [Reserved for Future Use], (Cont’d.) (M) – Certain material previously found on this page is now located on Page 235. (M,T) (M) | | | | | | | | | | | | | | | | | | | | | | (M) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING January 9, 2014 Boise, Idaho Advice Letter 13-03 IDl1303 tw telecom of idaho llc Idaho PUC Tariff No. 5 3rd Revised Page 104 Cancels 2nd Revised Page 104 Issue Date: December 30, 2013 Effective Date: January 9, 2014 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Description and Rates, (Cont’d.) 5.2.2 [Reserved for Future Use], (Cont’d.) (M) – Certain material previously found on this page is now located on Page 236. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING January 9, 2014 Boise, Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 8, 2011 Boise, Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 8, 2011 Boise, Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 8, 2011 Boise, Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 8, 2011 Boise, Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 8, 2011 Boise, Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 8, 2011 Boise, Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 8, 2011 Boise, Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 8, 2011 Boise, Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 8, 2011 Boise, Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 8, 2011 Boise, Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 8, 2011 Boise, Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 8, 2011 Boise, Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 8, 2011 Boise, Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 8, 2011 Boise, Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 8, 2011 Boise, Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 8, 2011 Boise, Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 8, 2011 Boise, Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 8, 2011 Boise, Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 8, 2011 Boise, Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 8, 2011 Boise, Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 8, 2011 Boise, Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 8, 2011 Boise, Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 8, 2011 Boise, Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 8, 2011 Boise, Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 8, 2011 Boise, Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 8, 2011 Boise, Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 8, 2011 Boise, Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 8, 2011 Boise, Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 8, 2011 Boise, Idaho Advice Letter 13-03 IDl1303 tw telecom of idaho llc Idaho PUC Tariff No. 5 3rd Revised Page 134 Cancels 2nd Revised Page 134 Issue Date: December 30, 2013 Effective Date: January 9, 2014 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.9 [Reserved for Future Use] (M) – Certain material previously found on this page is now located on Page 237. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING January 9, 2014 Boise, Idaho Advice Letter 13-03 IDl1303 tw telecom of idaho llc Idaho PUC Tariff No. 5 2nd Revised Page 135 Cancels 1st Revised Page 135 Issue Date: December 30, 2013 Effective Date: January 9, 2014 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.9 [Reserved for Future Use], (Cont’d.) (M) – Certain material previously found on this page is now located on Page 237. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING January 9, 2014 Boise, Idaho Advice Letter 13-03 IDl1303 tw telecom of idaho llc Idaho PUC Tariff No. 5 3rd Reserved Page 136 Cancels 2nd Reserved Page 136 Issue Date: December 30, 2013 Effective Date: January 9, 2014 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.9 [Reserved for Future Use], (Cont’d.) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING January 9, 2014 Boise, Idaho Advice Letter 13-03 IDl1303 tw telecom of idaho llc Idaho PUC Tariff No. 5 2nd Revised Page 137 Cancels 1st Revised Page 137 Issue Date: December 30, 2013 Effective Date: January 9, 2014 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.9 [Reserved for Future Use], (Cont’d.) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING January 9, 2014 Boise, Idaho Advice Letter 13-03 IDl1303 tw telecom of idaho llc Idaho PUC Tariff No. 5 3rd Revised Page 138 Cancels 2nd Revised Page 138 Issue Date: December 30, 2013 Effective Date: January 9, 2014 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.9 [Reserved for Future Use], (Cont’d.) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING January 9, 2014 Boise, Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 8, 2011 Boise, Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 8, 2011 Boise, Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 8, 2011 Boise, Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 8, 2011 Boise, Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 8, 2011 Boise, Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 8, 2011 Boise, Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 8, 2011 Boise, Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 8, 2011 Boise, Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 8, 2011 Boise, Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 8, 2011 Boise, Idaho Advice Letter 13-03 IDl1303 tw telecom of idaho llc Idaho PUC Tariff No. 5 2nd Revised Page 149 Cancels 1st Revised Page 149 Issue Date: December 30, 2013 Effective Date: January 9, 2014 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.11 [Reserved for Future Use] (M) – Certain material previously found on this page is now located on Page 238. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING January 9, 2014 Boise, Idaho Advice Letter 13-03 IDl1303 tw telecom of idaho llc Idaho PUC Tariff No. 5 2nd Revised Page 150 Cancels 1st Revised Page 150 Issue Date: December 30, 2013 Effective Date: January 9, 2014 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.11 [Reserved for Future Use], (Cont’d.) (M) – Certain material previously found on this page is now located on Page 238 and Page 239. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING January 9, 2014 Boise, Idaho Advice Letter 13-03 IDl1303 tw telecom of idaho llc Idaho PUC Tariff No. 5 2nd Revised Page 151 Cancels 1st Revised Page 151 Issue Date: December 30, 2013 Effective Date: January 9, 2014 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.11 [Reserved for Future Use], (Cont’d.) (M) – Certain material previously found on this page is now located on Page 239. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING January 9, 2014 Boise, Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 8, 2011 Boise, Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 8, 2011 Boise, Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 8, 2011 Boise, Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 8, 2011 Boise, Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 8, 2011 Boise, Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 8, 2011 Boise, Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 8, 2011 Boise, Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 8, 2011 Boise, Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 8, 2011 Boise, Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 8, 2011 Boise, Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 8, 2011 Boise, Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 8, 2011 Boise, Idaho Advice Letter 15-03 IDl1503 tw telecom of idaho llc Idaho PUC Tariff No. 5 3rd Revised Page 161 Cancels 2nd Revised Page 161 Issue Date: May 22, 2015 Effective Date: June 1, 2015 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.13 Voice T-1 Service A. Description Voice T-1 Service allows the Customer to connect suitably-equipped Customer Premises Equipment to the Company's switching equipment using a digital transport facility. Each link is configured with 24 DS0s or channels that can be provisioned with either ISDN or non-ISDN digital signaling, depending on the CPE requirements and application needs. Customers who select the Company as their long distance provider (InterLATA and/or IntraLATA) will receive a monthly allowance of 6,500 long distance minutes of usage per Voice T1. For Grandfathered Customers as of May 22, 2012, the monthly allowance is 5,000 long distance minutes of usage per Voice T1. Usage in excess of the aforementioned minutes will be billed at the regular tariffed rate. Customers who do not select the Company as their long distance provider are not eligible to receive the monthly allowance of long distance minutes of usage. Service is available as equipment and facilities permit. B. Grandfathered Rates and Charges (All Markets) 1. This section of rates and charges is grandfathered and is only available to existing Customers at existing locations without modification as of May 22, 2012. 2. This section of rates and charges is grandfathered and is only available to existing Customers at existing locations without modification as of June 1, 2015. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 1, 2015 Boise, Idaho Advice Letter 15-03 IDl1503 tw telecom of idaho llc Idaho PUC Tariff No. 5 3rd Revised Page 161.1 Cancels 2nd Revised Page 161.1 Issue Date: May 22, 2015 Effective Date: June 1, 2015 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.13 Voice T-1 Service, (Cont’d.) C. Current Rates and Charges (All Markets) 5.2.14 [Reserved for Future Use] Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 1, 2015 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 161.2 Cancels Original Page 161.2 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service A. General tw telecom Converged Voice Service is a flexible bandwidth bundled service consisting of local exchange service with selected features, a Long Distance and/or Toll Free usage allowance and the option of adding Internet Access and/or Virtual Private Network (VPN) service as specified in the Company’s Private Line tariff. All Converged Voice services include a fully managed integrated access device placed at the Customer premises. Services can be provided via a TDM interface (T1 or DS3) or via an Ethernet interface in a wide range of bandwidth options as shown in the pricing tables below. The integrated access device provided by the Company is furnished with a separate, mandatory battery back-up. Although the Company owns and maintains the integrated access device as part of its system equipment, the separate battery back-up is purchased by the Customer and becomes its property and responsibility, including maintenance and replacement. The battery back-up is not part of the system equipment as that term is defined and used in this tariff. The cost of the non-optional battery back-up is included in the quoted charge for service. The Company will not be responsible for the maintenance or repair of the battery back-up. The Customer acknowledges that in the event of a power failure, the failure of the battery back-up system will result in loss of service, including 911 service, and that the Company bears no responsibility for such loss of service. The manufacturer of the battery back-up offers a warranty, but the Customer must take affirmative action to activate this warranty or it will not be effective. It is the Customer's responsibility to activate this warranty by following the instructions provided in the service order. The Customer receives a long distance allowance which may be used for 1+ and/or toll free services, based on the call package purchased. The following language is grandfathered as of December 1, 2012: (The Customer receives a long distance allowance which may be used for 1+ and/or toll free services, based on the total Converged bandwidth purchased as follows: Up to and including 2 Mbps – 2,500 Minutes of Use More than 2 Mbps up to and including 4 Mbps – 5,000 Minutes of Use More than 4 Mbps – 7,500 Minutes of Use) (T) | (T) (D) | | | (D) (T) (T) (T) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 13-03 IDl1303 tw telecom of idaho llc Idaho PUC Tariff No. 5 2nd Revised Page 161.3 Cancels 1st Revised Page 161.3 Issue Date: December 30, 2013 Effective Date: January 9, 2014 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) A. General, (Cont’d.) Additional Toll Services are provided pursuant to the Company’s published tariffs and rate schedules. The Customer must purchase a minimum of 4 and a maximum of 50 voice channels, which may be a combination of analog business lines and digital trunks, or analog business lines and PRI channels. Combinations of digital trunks and PRI channels are not available. Only one trunk group may be provisioned per service location. The Customer must select a call package based upon the desired number of simultaneous calls (voice channels). The remaining available bandwidth, including excess bandwidth available when all voice services are not in use, will be dynamically allocated to Internet access and/or VPN services depending on the bundle purchased. Some combinations of voice services may be unavailable due to equipment limitations. Applications where more than 10% of daily call volume is used for faxing or other modem related activities are not supported. The Customer who adds VPN service to a Converged Service bundle will have the option of upgrading to a Premium bundle by adding Class of Service (CoS), as described in the Company’s Private Line tariff, for an additional charge. Adding CoS will reduce the number of voice channels available at a given bandwidth. For the Customer who selects line based channels, the Deluxe Feature Package defined in Section 4.21.3 is available at no additional charge. The Customer is also eligible to purchase the Custom Feature Package as defined in Section 4.21.3. The Customer will also receive the first 100 telephone numbers (Individual Telephone Number (ITN), Virtual Telephone Numbers (VTN) and Remote Telephone Numbers (RTN)) per service location at no charge. Additional ITNs will be charged as described in Section 4.12. Additional VTNs will be charged as described in Section 4.11. Additional RTNs are charged as described in Section 4.23. Three distinct bundles are available: 1. Voice + Internet The Customer designates the number of voice channels to be configured as described above. The remaining available bandwidth, including excess bandwidth available when all voice services are not in use, will be dynamically allocated for Internet access service. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING January 9, 2014 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 161.4 Cancels Original Page 161.4 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) A. General, (Cont’d.) 2. Voice + VPN The Customer designates the number of voice channels to be configured as described above. The remaining available bandwidth, including excess bandwidth available when all voice services are not in use, will be dynamically allocated for VPN access service. 3. Voice + VPN + Secure Internet Access The Customer designates the number of voice channels to be configured as described above. The remaining available bandwidth, including excess bandwidth available when all voice services are not in use, will be dynamically allocated for VPN and Secure Internet Access services. B. Application of Rates and Charges Converged Voice Service is comprised of two rate elements; a service bundle and a transport charge. To the extent facilities are available, services offered under this tariff are provided by the Company on an on-net basis. Unless otherwise noted, prices for services offered under this tariff reflect the on-net price for such services. Where service is provided on an off-net basis, additional charges may apply. (T) (D) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 2nd Revised Page 161.5 Cancels 1st Revised Page 161.5 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) C. Grandfathered Rates and Charges 1. Converged Voice + Internet All rates are applied per service location: a. T1 - This section of rates is grandfathered and is only available to existing Customers at existing locations without modification as of December 1, 2012. Bandwidth (Mbps) Call Package (Number of Simultaneous Calls) Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 1.5 4 - 8 $500 $550 $426 $340 $290 9 - 12 $500 $625 $458 $375 $338 3 4 - 8 $750 $789 $617 $514 $480 9 - 12 $750 $830 $650 $542 $505 13 - 18 $750 $874 $684 $570 $532 19 - 24 $750 $920 $720 $600 $560 4.5 4 - 8 $750 $678 $613 $573 $541 9 - 12 $750 $767 $695 $647 $612 13 - 18 $750 $867 $786 $730 $691 19 - 24 $750 $986 $896 $830 $785 25 - 30 $750 $1,106 $1,005 $930 $880 31 - 36 $750 $1,226 $1,115 $1,029 $974 6* 4 - 8 $750 $768 $694 $650 $613 9 - 12 $750 $857 $776 $724 $684 13 - 18 $750 $957 $867 $807 $763 19 - 24 $750 $1,076 $977 $907 $857 25 - 30 $750 $1,196 $1,086 $1,007 $952 31 - 36 $750 $1,316 $1,196 $1,106 $1,046 37 - 42 $750 $1,435 $1,305 $1,206 $1,141 43 - 50 $750 $1,575 $1,433 $1,322 $1,252 * T1 provisioning of 6 Mbps only supports analog lines (PRI and digital trunks are not available) (T) (T) (T) | (T) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 161.6 Cancels Original Page 161.6 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) C. Grandfathered Rates and Charges, (Cont’d.) 1. Converged Voice + Internet, (Cont’d.) b. Ethernet - This section of rates is grandfathered and is only available to existing Customers at existing locations without modification as of December 1, 2012. Bandwidth (Mbps) Call Package (Number of Simultaneous Calls) Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 2 4 - 8 $750 $530 $480 $447 $422 9 - 15 $750 $619 $562 $521 $493 4 4 - 8 $750 $647 $586 $546 $516 9 - 15 $750 $736 $668 $620 $587 16 - 21 $750 $955 $869 $803 $760 22 - 30 $750 $1,075 $978 $903 $855 6 4 - 8 $750 $768 $694 $650 $613 9 - 15 $750 $857 $776 $724 $684 16 - 21 $750 $1,076 $977 $907 $857 22 - 30 $750 $1,196 $1,086 $1,007 $952 31 - 37 $750 $1,316 $1,196 $1,106 $1,046 38 - 45 $750 $1,435 $1,305 $1,206 $1,141 8 4 - 8 $750 $885 $800 $750 $706 9 - 15 $750 $974 $882 $824 $777 16 - 21 $750 $1,193 $1,083 $1,007 $950 22 - 30 $750 $1,313 $1,192 $1,107 $1,045 31 - 37 $750 $1,433 $1,302 $1,206 $1,139 38 - 45 $750 $1,552 $1,411 $1,306 $1,234 10 4 - 8 $750 $1,002 $905 $849 $800 9 - 15 $750 $1,091 $987 $923 $871 16 - 21 $750 $1,310 $1,188 $1,106 $1,044 22 - 30 $750 $1,430 $1,297 $1,206 $1,139 31 - 37 $750 $1,550 $1,407 $1,305 $1,233 38 - 45 $750 $1,669 $1,516 $1,405 $1,328 46 - 50 $750 $1,809 $1,644 $1,521 $1,439 (T) (T) (T) | (T) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 161.7 Cancels Original Page 161.7 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) C. Grandfathered Rates and Charges, (Cont’d.) 1. Converged Voice + Internet, (Cont’d.) b. Ethernet, (Cont’d.) - This section of rates is grandfathered and is only available to existing Customers at existing locations without modification as of December 1, 2012. Bandwidth (Mbps) Call Package (Number of Simultaneous Calls) Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 15 4 - 8 $750 $1,200 $1,083 $1,017 $958 9 - 15 $750 $1,289 $1,165 $1,091 $1,029 16 - 21 $750 $1,508 $1,366 $1,274 $1,202 22 - 30 $750 $1,628 $1,475 $1,374 $1,297 31 - 37 $750 $1,748 $1,585 $1,473 $1,391 38 - 45 $750 $1,867 $1,694 $1,573 $1,486 46 - 50 $750 $2,007 $1,822 $1,689 $1,597 20 4 - 8 $750 $1,394 $1,258 $1,182 $1,113 9 - 15 $750 $1,483 $1,340 $1,256 $1,184 16 - 21 $750 $1,702 $1,541 $1,439 $1,357 22 - 30 $750 $1,822 $1,650 $1,539 $1,452 31 - 37 $750 $1,942 $1,760 $1,638 $1,546 38 - 45 $750 $2,061 $1,869 $1,738 $1,641 46 - 50 $750 $2,201 $1,997 $1,854 $1,752 25 4 - 8 $750 $1,592 $1,436 $1,350 $1,272 9 - 15 $750 $1,681 $1,518 $1,424 $1,343 16 - 21 $750 $1,900 $1,719 $1,607 $1,516 22 - 30 $750 $2,020 $1,828 $1,707 $1,611 31 - 37 $750 $2,140 $1,938 $1,806 $1,705 38 - 45 $750 $2,259 $2,047 $1,906 $1,800 46 - 50 $750 $2,399 $2,175 $2,022 $1,911 30 4 - 8 $750 $1,790 $1,614 $1,518 $1,430 9 - 15 $750 $1,879 $1,696 $1,592 $1,501 16 - 21 $750 $2,098 $1,897 $1,775 $1,674 22 - 30 $750 $2,218 $2,006 $1,875 $1,769 31 - 37 $750 $2,338 $2,116 $1,974 $1,863 38 - 45 $750 $2,457 $2,225 $2,074 $1,958 46 - 50 $750 $2,597 $2,353 $2,190 $2,069 (T) (T) (T) | (T) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 161.8 Cancels Original Page 161.8 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) C. Grandfathered Rates and Charges, (Cont’d.) 1. Converged Voice + Internet, (Cont’d.) b. Ethernet, (Cont’d.) - This section of rates is grandfathered and is only available to existing Customers at existing locations without modification as of December 1, 2012. Bandwidth (Mbps) Call Package (Number of Simultaneous Calls) Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 35 4 - 8 $750 $1,983 $1,788 $1,683 $1,585 9 - 15 $750 $2,072 $1,870 $1,757 $1,656 16 - 21 $750 $2,291 $2,071 $1,940 $1,829 22 - 30 $750 $2,411 $2,180 $2,040 $1,924 31 - 37 $750 $2,531 $2,290 $2,139 $2,018 38 - 45 $750 $2,650 $2,399 $2,239 $2,113 46 - 50 $750 $2,790 $2,527 $2,355 $2,224 40 4 - 8 $750 $2,181 $1,966 $1,851 $1,743 9 - 15 $750 $2,270 $2,048 $1,925 $1,814 16 - 21 $750 $2,489 $2,249 $2,108 $1,987 22 - 30 $750 $2,609 $2,358 $2,208 $2,082 31 - 37 $750 $2,729 $2,468 $2,307 $2,176 38 - 45 $750 $2,848 $2,577 $2,407 $2,271 46 - 50 $750 $2,988 $2,705 $2,523 $2,382 45 4 - 8 $750 $2,375 $2,141 $2,015 $1,898 9 - 15 $750 $2,464 $2,223 $2,089 $1,969 16 - 21 $750 $2,683 $2,424 $2,272 $2,142 22 - 30 $750 $2,803 $2,533 $2,372 $2,237 31 - 37 $750 $2,923 $2,643 $2,471 $2,331 38 - 45 $750 $3,042 $2,752 $2,571 $2,426 46 - 50 $750 $3,182 $2,880 $2,687 $2,537 50 4 - 8 $750 $2,573 $2,319 $2,183 $2,056 9 - 15 $750 $2,662 $2,401 $2,257 $2,127 16 - 21 $750 $2,881 $2,602 $2,440 $2,300 22 - 30 $750 $3,001 $2,711 $2,540 $2,395 31 - 37 $750 $3,121 $2,821 $2,639 $2,489 38 - 45 $750 $3,240 $2,930 $2,739 $2,584 46 - 50 $750 $3,380 $3,058 $2,855 $2,695 (T) (T) (T) | (T) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 2nd Revised Page 161.9 Cancels 1st Revised Page 161.9 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) C. Grandfathered Rates and Charges, (Cont’d.) 2. Converged Voice + VPN All rates are applied per service location: a. T1 - This section of rates is grandfathered and is only available to existing Customers at existing locations without modification as of December 1, 2012. Bandwidth (Mbps) Call Package (Number of Simultaneous Calls) Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 1.5 4 - 8 Basic $500 $542 $491 $458 $432 9 - 12 $500 $631 $573 $532 $503 1.5 4 - 8 Premium $500 $542 $491 $458 $432 3 4 - 8 Basic $750 $657 $595 $555 $524 9 - 12 $750 $746 $677 $629 $595 13 - 18 $750 $846 $768 $712 $674 19 - 24 $750 $965 $878 $812 $768 3 4 - 8 Premium $750 $657 $595 $555 $524 9 - 16 $750 $746 $677 $629 $595 4.5 4 - 8 Basic $750 $777 $703 $657 $620 9 - 12 $750 $866 $785 $731 $691 13 - 18 $750 $966 $876 $814 $770 19 - 24 $750 $1,085 $986 $914 $864 25 - 30 $750 $1,205 $1,095 $1,014 $959 31 - 36 $750 $1,325 $1,205 $1,113 $1,053 4.5 4 - 8 Premium $750 $777 $703 $657 $620 9 - 16 $750 $866 $785 $731 $691 17 - 24 $750 $1,085 $986 $914 $864 6* 4 - 8 Basic $750 $897 $811 $759 $716 9 - 12 $750 $986 $893 $833 $787 13 - 18 $750 $1,086 $984 $916 $866 19 - 24 $750 $1,205 $1,094 $1,016 $960 25 - 30 $750 $1,325 $1,203 $1,116 $1,055 31 - 36 $750 $1,445 $1,313 $1,215 $1,149 37 - 42 $750 $1,564 $1,422 $1,315 $1,244 43 - 50 $750 $1,704 $1,550 $1,431 $1,355 6* 4 - 8 Premium $750 $897 $811 $759 $716 9 - 16 $750 $986 $893 $833 $787 17 - 24 $750 $1,205 $1,094 $1,016 $960 25 - 32 $750 $1,325 $1,203 $1,116 $1,055 * T1 provisioning of 6 Mbps only supports analog lines (PRI and digital trunks are not available) (T) (T) (T) | (T) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 2nd Revised Page 161.10 Cancels 1st Revised Page 161.10 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) C. Grandfathered Rates and Charges, (Cont’d.) 2. Converged Voice + VPN, (Cont’d.) b. Ethernet - This section of rates is grandfathered and is only available to existing Customers at existing locations without modification as of December 1, 2012. Bandwidth (Mbps) Call Package (Number of Simultaneous Calls) Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 2 4 - 8 Basic $750 $577 $523 $487 $460 9 - 15 $750 $666 $605 $561 $531 2 4-10 Premium $750 $577 $523 $487 $460 4 4 - 8 Basic $750 $737 $667 $623 $588 9 - 15 $750 $826 $749 $697 $659 16 - 21 $750 $1,045 $950 $880 $832 22 - 30 $750 $1,165 $1,059 $980 $927 4 4 - 10 Premium $750 $737 $667 $623 $588 11 - 20 $750 $1,045 $950 $880 $832 6 4 - 8 Basic $750 $897 $811 $759 $716 9 - 15 $750 $986 $893 $833 $787 16 - 21 $750 $1,205 $1,094 $1,016 $960 22 - 30 $750 $1,325 $1,203 $1,116 $1,055 31 - 37 $750 $1,445 $1,313 $1,215 $1,149 38 - 45 $750 $1,564 $1,422 $1,315 $1,244 6 4 - 10 Premium $750 $897 $811 $759 $716 11 - 20 $750 $1,205 $1,094 $1,016 $960 21 - 30 $750 $1,325 $1,203 $1,116 $1,055 8 4 - 8 Basic $750 $1,057 $955 $895 $844 9 - 15 $750 $1,146 $1,037 $969 $915 16 - 21 $750 $1,365 $1,238 $1,152 $1,088 22 - 30 $750 $1,485 $1,347 $1,252 $1,183 31 - 37 $750 $1,605 $1,457 $1,351 $1,277 38 - 45 $750 $1,724 $1,566 $1,451 $1,372 46 - 50 $750 $2,141 $1,944 $1,803 $1,704 8 4 - 10 Premium $750 $1,057 $955 $895 $844 11 - 20 $750 $1,365 $1,238 $1,152 $1,088 21 - 30 $750 $1,485 $1,347 $1,252 $1,183 31 - 40 $750 $1,724 $1,566 $1,451 $1,372 (T) (T) | (T) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 161.11 Cancels Original Page 161.11 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) C. Grandfathered Rates and Charges, (Cont’d.) 2. Converged Voice + VPN, (Cont’d.) b. Ethernet, (Cont’d.) - This section of rates is grandfathered and is only available to existing Customers at existing locations without modification as of December 1, 2012. Bandwidth (Mbps) Call Package (Number of Simultaneous Calls) Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 10 4 - 8 Basic $750 $1,217 $1,099 $1,031 $972 9 - 15 $750 $1,306 $1,181 $1,105 $1,043 16 - 21 $750 $1,525 $1,382 $1,288 $1,216 22 - 30 $750 $1,645 $1,491 $1,388 $1,311 31 - 37 $750 $1,765 $1,601 $1,487 $1,405 38 - 45 $750 $1,884 $1,710 $1,587 $1,500 46 - 50 $750 $2,024 $1,838 $1,703 $1,611 10 4 - 10 Premium $750 $1,217 $1,099 $1,031 $972 11 - 20 $750 $1,525 $1,382 $1,288 $1,216 21 - 30 $750 $1,645 $1,491 $1,388 $1,311 31 - 40 $750 $1,884 $1,710 $1,587 $1,500 41 - 50 $750 $2,024 $1,838 $1,703 $1,611 15 4 - 8 Basic $750 $1,437 $1,297 $1,218 $1,148 9 - 15 $750 $1,526 $1,379 $1,292 $1,219 16 - 21 $750 $1,745 $1,580 $1,475 $1,392 22 - 30 $750 $1,865 $1,689 $1,575 $1,487 31 - 37 $750 $1,985 $1,799 $1,674 $1,581 38 - 45 $750 $2,104 $1,908 $1,774 $1,676 46 - 50 $750 $2,244 $2,036 $1,890 $1,787 15 4 - 10 Premium $750 $1,437 $1,297 $1,218 $1,148 11 - 20 $750 $1,745 $1,580 $1,475 $1,392 21 - 30 $750 $1,865 $1,689 $1,575 $1,487 31 - 40 $750 $2,104 $1,908 $1,774 $1,676 41 - 50 $750 $2,244 $2,036 $1,890 $1,787 20 4 - 8 Basic $750 $1,662 $1,499 $1,410 $1,328 9 - 15 $750 $1,751 $1,581 $1,484 $1,399 16 - 21 $750 $1,970 $1,782 $1,667 $1,572 22 - 30 $750 $2,090 $1,891 $1,767 $1,667 31 - 37 $750 $2,210 $2,001 $1,866 $1,761 38 - 45 $750 $2,329 $2,110 $1,966 $1,856 46 - 50 $750 $2,469 $2,238 $2,082 $1,967 (T) (T) | (T) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 161.12 Cancels Original Page 161.12 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) C. Grandfathered Rates and Charges, (Cont’d.) 2. Converged Voice + VPN, (Cont’d.) b. Ethernet, (Cont’d.) - This section of rates is grandfathered and is only available to existing Customers at existing locations without modification as of December 1, 2012. Bandwidth (Mbps) Call Package (Number of Simultaneous Calls) Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 20 4 - 10 Premium $750 $1,662 $1,499 $1,410 $1,328 11 - 20 $750 $1,970 $1,782 $1,667 $1,572 21 - 30 $750 $2,090 $1,891 $1,767 $1,667 31 - 40 $750 $2,329 $2,110 $1,966 $1,856 41 - 50 $750 $2,469 $2,238 $2,082 $1,967 25 4 - 8 Basic $750 $1,882 $1,697 $1,597 $1,504 9 - 15 $750 $1,971 $1,779 $1,671 $1,575 16 - 21 $750 $2,190 $1,980 $1,854 $1,748 22 - 30 $750 $2,310 $2,089 $1,954 $1,843 31 - 37 $750 $2,430 $2,199 $2,053 $1,937 38 - 45 $750 $2,549 $2,308 $2,153 $2,032 46 - 50 $750 $2,689 $2,436 $2,269 $2,143 25 4 - 10 Premium $750 $1,882 $1,697 $1,597 $1,504 11 - 20 $750 $2,190 $1,980 $1,854 $1,748 21 - 30 $750 $2,310 $2,089 $1,954 $1,843 31 - 40 $750 $2,549 $2,308 $2,153 $2,032 41 - 50 $750 $2,689 $2,436 $2,269 $2,143 30 4 - 8 Basic $750 $2,107 $1,900 $1,788 $1,684 9 - 15 $750 $2,196 $1,982 $1,862 $1,755 16 - 21 $750 $2,415 $2,183 $2,045 $1,928 22 - 30 $750 $2,535 $2,292 $2,145 $2,023 31 - 37 $750 $2,655 $2,402 $2,244 $2,117 38 - 45 $750 $2,774 $2,511 $2,344 $2,212 46 - 50 $750 $2,914 $2,639 $2,460 $2,323 30 4 - 10 Premium $750 $2,107 $1,900 $1,788 $1,684 11 - 20 $750 $2,415 $2,183 $2,045 $1,928 21 - 30 $750 $2,535 $2,292 $2,145 $2,023 31 - 40 $750 $2,774 $2,511 $2,344 $2,212 41 - 50 $750 $2,914 $2,639 $2,460 $2,323 (T) (T) | (T) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 161.13 Cancels Original Page 161.13 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) C. Grandfathered Rates and Charges, (Cont’d.) 2. Converged Voice + VPN, (Cont’d.) b. Ethernet, (Cont’d.) - This section of rates is grandfathered and is only available to existing Customers at existing locations without modification as of December 1, 2012. Bandwidth (Mbps) Call Package (Number of Simultaneous Calls) Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 35 4 - 8 Basic $750 $2,327 $2,098 $1,975 $1,860 9 - 15 $750 $2,416 $2,180 $2,049 $1,931 16 - 21 $750 $2,635 $2,381 $2,232 $2,104 22 - 30 $750 $2,755 $2,490 $2,332 $2,199 31 - 37 $750 $2,875 $2,600 $2,431 $2,293 38 - 45 $750 $2,994 $2,709 $2,531 $2,388 46 - 50 $750 $3,134 $2,837 $2,647 $2,499 35 4 - 10 Premium $750 $2,327 $2,098 $1,975 $1,860 11 - 20 $750 $2,635 $2,381 $2,232 $2,104 21 - 30 $750 $2,755 $2,490 $2,332 $2,199 31 - 40 $750 $2,994 $2,709 $2,531 $2,388 41 - 50 $750 $3,134 $2,837 $2,647 $2,499 40 4 - 8 Basic $750 $2,547 $2,296 $2,162 $2,036 9 - 15 $750 $2,636 $2,378 $2,236 $2,107 16 - 21 $750 $2,855 $2,579 $2,419 $2,280 22 - 30 $750 $2,975 $2,688 $2,519 $2,375 31 - 37 $750 $3,095 $2,798 $2,618 $2,469 38 - 45 $750 $3,214 $2,907 $2,718 $2,564 46 - 50 $750 $3,354 $3,035 $2,834 $2,675 40 4 - 10 Premium $750 $2,547 $2,296 $2,162 $2,036 11 - 20 $750 $2,855 $2,579 $2,419 $2,280 21 - 30 $750 $2,975 $2,688 $2,519 $2,375 31 - 40 $750 $3,214 $2,907 $2,718 $2,564 41 - 50 $750 $3,354 $3,035 $2,834 $2,675 45 4 - 8 Basic $750 $2,772 $2,498 $2,353 $2,216 9 - 15 $750 $2,861 $2,580 $2,427 $2,287 16 - 21 $750 $3,080 $2,781 $2,610 $2,460 22 - 30 $750 $3,200 $2,890 $2,710 $2,555 31 - 37 $750 $3,320 $3,000 $2,809 $2,649 38 - 45 $750 $3,439 $3,109 $2,909 $2,744 46 - 50 $750 $3,579 $3,237 $3,025 $2,855 (T) (T) | (T) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 161.14 Cancels Original Page 161.14 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) C. Grandfathered Rates and Charges, (Cont’d.) 2. Converged Voice + VPN, (Cont’d.) b. Ethernet, (Cont’d.) - This section of rates is grandfathered and is only available to existing Customers at existing locations without modification as of December 1, 2012. Bandwidth (Mbps) Call Package (Number of Simultaneous Calls) Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 45 4 - 10 Premium $750 $2,772 $2,498 $2,353 $2,216 11 - 20 $750 $3,080 $2,781 $2,610 $2,460 21 - 30 $750 $3,200 $2,890 $2,710 $2,555 31 - 40 $750 $3,439 $3,109 $2,909 $2,744 41 - 50 $750 $3,579 $3,237 $3,025 $2,855 50 4 - 8 Basic $750 $2,992 $2,696 $2,540 $2,392 9 - 15 $750 $3,081 $2,778 $2,614 $2,463 16 - 21 $750 $3,300 $2,979 $2,797 $2,636 22 - 30 $750 $3,420 $3,088 $2,897 $2,731 31 - 37 $750 $3,540 $3,198 $2,996 $2,825 38 - 45 $750 $3,659 $3,307 $3,096 $2,920 46 - 50 $750 $3,799 $3,435 $3,212 $3,031 50 4 - 10 Premium $750 $2,992 $2,696 $2,540 $2,392 11 - 20 $750 $3,300 $2,979 $2,797 $2,636 21 - 30 $750 $3,420 $3,088 $2,897 $2,731 31 - 40 $750 $3,659 $3,307 $3,096 $2,920 41 - 50 $750 $3,799 $3,435 $3,212 $3,031 (T) (T) | (T) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 2nd Revised Page 161.15 Cancels 1st Revised Page 161.15 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) C. Grandfathered Rates and Charges, (Cont’d.) 3. Converged Voice + VPN + Secure Internet Access All rates are applied per service location: a. T1 - This section of rates is grandfathered and is only available to existing Customers at existing locations without modification as of December 1, 2012. 1.5 4 - 8 Basic $500 $658 $595 $556 $525 9 - 12 $500 $748 $678 $631 $596 1.5 4 - 8 Premium $500 $658 $595 $556 $525 3 4 - 8 Basic $750 $815 $737 $689 $650 9 - 12 $750 $905 $819 $764 $721 13 - 18 $750 $1,004 $911 $847 $800 19 - 24 $750 $1,124 $1,020 $947 $895 3 4 - 8 Premium $750 $815 $737 $689 $650 9 - 16 $750 $905 $819 $764 $721 4.5 4 - 8 Basic $750 $971 $877 $822 $775 9 - 12 $750 $1,061 $960 $897 $846 13 - 18 $750 $1,160 $1,051 $980 $925 19 - 24 $750 $1,280 $1,161 $1,079 $1,020 25 - 30 $750 $1,399 $1,270 $1,179 $1,114 31 - 36 $750 $1,519 $1,380 $1,278 $1,209 4.5 4 - 8 Premium $750 $971 $877 $822 $775 9 - 16 $750 $1,061 $960 $897 $846 17 - 24 $750 $1,280 $1,161 $1,079 $1,020 6* 4 - 8 Basic $750 $1,127 $1,018 $955 $900 9 - 12 $750 $1,217 $1,100 $1,029 $971 13 - 18 $750 $1,316 $1,191 $1,112 $1,050 19 - 24 $750 $1,436 $1,301 $1,212 $1,145 25 - 30 $750 $1,555 $1,410 $1,312 $1,239 31 - 36 $750 $1,675 $1,520 $1,411 $1,334 37 - 42 $750 $1,794 $1,630 $1,511 $1,428 43 - 50 $750 $1,934 $1,758 $1,627 $1,539 6* 4 - 8 Premium $750 $1,127 $1,018 $955 $900 9 - 16 $750 $1,217 $1,100 $1,029 $971 17 - 24 $750 $1,436 $1,301 $1,212 $1,145 25 - 32 $750 $1,555 $1,410 $1,312 $1,239 * T1 provisioning of 6 Mbps only supports analog lines (PRI and digital trunks are not available) (T) (T) | (T) Bandwidth (Mbps) Call Package (Number of Simultaneous Calls) Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 161.16 Cancels Original Page 161.16 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) C. Grandfathered Rates and Charges, (Cont’d.) 3. Converged Voice + VPN + Secure Internet Access, (Cont’d.) b. Ethernet - This section of rates is grandfathered and is only available to existing Customers at existing locations without modification as of December 1, 2012. Bandwidth (Mbps) Call Package (Number of Simultaneous Calls) Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 2 4 - 8 Basic $750 $712 $644 $601 $568 9 - 15 $750 $801 $726 $676 $639 2 4-10 Premium $750 $712 $644 $601 $568 4 4 - 8 Basic $750 $919 $831 $777 $733 9 - 15 $750 $1,008 $913 $852 $804 16 - 21 $750 $1,227 $1,114 $1,034 $978 22 - 30 $750 $1,347 $1,223 $1,134 $1,072 4 4 - 10 Premium $750 $919 $831 $777 $733 11 - 20 $750 $1,227 $1,114 $1,034 $978 6 4 - 8 Basic $750 $1,127 $1,018 $955 $900 9 - 15 $750 $1,217 $1,100 $1,029 $971 16 - 21 $750 $1,436 $1,301 $1,212 $1,145 22 - 30 $750 $1,555 $1,410 $1,312 $1,239 31 - 37 $750 $1,675 $1,520 $1,411 $1,334 38 - 45 $750 $1,794 $1,630 $1,511 $1,428 6 4 - 10 Premium $750 $1,127 $1,018 $955 $900 11 - 20 $750 $1,436 $1,301 $1,212 $1,145 21 - 30 $750 $1,555 $1,410 $1,312 $1,239 8 4 - 8 Basic $750 $1,334 $1,204 $1,131 $1,065 9 - 15 $750 $1,423 $1,286 $1,205 $1,136 16 - 21 $750 $1,643 $1,487 $1,388 $1,310 22 - 30 $750 $1,762 $1,597 $1,488 $1,404 8 31 - 37 Premium $750 $1,882 $1,706 $1,587 $1,499 38 - 45 $750 $2,001 $1,816 $1,687 $1,594 4 - 10 $750 $1,334 $1,204 $1,131 $1,065 11 - 20 $750 $1,643 $1,487 $1,388 $1,310 21 - 30 $750 $1,762 $1,597 $1,488 $1,404 31 - 40 $750 $2,001 $1,816 $1,687 $1,594 (T) (T) | (T) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 2nd Revised Page 161.17 Cancels 1st Revised Page 161.17 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) C. Grandfathered Rates and Charges, (Cont’d.) 3. Converged Voice + VPN + Secure Internet Access, (Cont’d.) b. Ethernet, (Cont’d.) - This section of rates is grandfathered and is only available to existing Customers at existing locations without modification as of December 1, 2012. Bandwidth (Mbps) Call Package (Number of Simultaneous Calls) Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 10 4 - 8 Basic $750 $1,541 $1,390 $1,306 $1,231 9 - 15 $750 $1,630 $1,472 $1,381 $1,302 16 - 21 $750 $1,849 $1,673 $1,564 $1,475 22 - 30 $750 $1,969 $1,783 $1,663 $1,570 31 - 37 $750 $2,089 $1,892 $1,763 $1,665 38 - 45 $750 $2,208 $2,002 $1,862 $1,759 46 - 50 $750 $2,348 $2,130 $1,979 $1,870 10 4 - 10 Premium $750 $1,541 $1,390 $1,306 $1,231 11 - 20 $750 $1,849 $1,673 $1,564 $1,475 21 - 30 $750 $1,969 $1,783 $1,663 $1,570 31 - 40 $750 $2,208 $2,002 $1,862 $1,759 41 - 50 $750 $2,348 $2,130 $1,979 $1,870 15 4 - 8 Basic $750 $1,840 $1,824 $1,808 $1,800 9 - 15 $750 $1,929 $1,906 $1,883 $1,871 16 - 21 $750 $2,149 $2,107 $2,065 $2,044 22 - 30 $750 $2,268 $2,216 $2,165 $2,139 31 - 37 $750 $2,388 $2,326 $2,264 $2,234 38 - 45 $750 $2,507 $2,436 $2,364 $2,328 46 - 50 $750 $2,647 $2,564 $2,480 $2,439 15 4 - 10 Premium $750 $1,840 $1,824 $1,808 $1,800 11 - 20 $750 $2,149 $2,107 $2,065 $2,044 21 - 30 $750 $2,268 $2,216 $2,165 $2,139 31 - 40 $750 $2,507 $2,436 $2,364 $2,328 41 - 50 $750 $2,647 $2,564 $2,480 $2,439 20 4 - 8 Basic $750 $2,142 $1,931 $1,818 $1,712 9 - 15 $750 $2,232 $2,014 $1,893 $1,783 16 - 21 $750 $2,451 $2,215 $2,076 $1,957 22 - 30 $750 $2,571 $2,324 $2,175 $2,051 31 - 37 $750 $2,690 $2,434 $2,275 $2,146 38 - 45 $750 $2,810 $2,543 $2,375 $2,240 46 - 50 $750 $2,949 $2,671 $2,491 $2,351 (T) (T) | (T) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 161.18 Cancels Original Page 161.18 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) C. Grandfathered Rates and Charges, (Cont’d.) 3. Converged Voice + VPN + Secure Internet Access, (Cont’d.) b. Ethernet, (Cont’d.) - This section of rates is grandfathered and is only available to existing Customers at existing locations without modification as of December 1, 2012. Bandwidth (Mbps) Call Package (Number of Simultaneous Calls) Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 20 4 - 10 Premium $750 $2,142 $1,931 $1,818 $1,712 11 - 20 $750 $2,451 $2,215 $2,076 $1,957 21 - 30 $750 $2,571 $2,324 $2,175 $2,051 31 - 40 $750 $2,810 $2,543 $2,375 $2,240 41 - 50 $750 $2,949 $2,671 $2,491 $2,351 25 4 - 8 Basic $750 $2,442 $2,201 $2,073 $1,952 9 - 15 $750 $2,531 $2,283 $2,147 $2,023 16 - 21 $750 $2,750 $2,484 $2,330 $2,196 22 - 30 $750 $2,870 $2,593 $2,430 $2,291 31 - 37 $750 $2,990 $2,703 $2,529 $2,385 38 - 45 $750 $3,109 $2,812 $2,629 $2,480 46 - 50 $750 $3,249 $2,940 $2,745 $2,591 25 4 - 10 Premium $750 $2,442 $2,201 $2,073 $1,952 11 - 20 $750 $2,750 $2,484 $2,330 $2,196 21 - 30 $750 $2,870 $2,593 $2,430 $2,291 31 - 40 $750 $3,109 $2,812 $2,629 $2,480 41 - 50 $750 $3,249 $2,940 $2,745 $2,591 30 4 - 8 Basic $750 $2,746 $2,475 $2,331 $2,195 9 - 15 $750 $2,835 $2,557 $2,406 $2,266 16 - 21 $750 $3,055 $2,758 $2,588 $2,439 22 - 30 $750 $3,174 $2,867 $2,688 $2,534 31 - 37 $750 $3,294 $2,977 $2,787 $2,629 38 - 45 $750 $3,413 $3,087 $2,887 $2,723 46 - 50 $750 $3,553 $3,215 $3,003 $2,834 30 4 - 10 Premium $750 $2,746 $2,475 $2,331 $2,195 11 - 20 $750 $3,055 $2,758 $2,588 $2,439 21 - 30 $750 $3,174 $2,867 $2,688 $2,534 31 - 40 $750 $3,413 $3,087 $2,887 $2,723 41 - 50 $750 $3,553 $3,215 $3,003 $2,834 (T) (T) | (T) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 161.19 Cancels Original Page 161.19 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) C. Grandfathered Rates and Charges, (Cont’d.) 3. Converged Voice + VPN + Secure Internet Access, (Cont’d.) b. Ethernet, (Cont’d.) - This section of rates is grandfathered and is only available to existing Customers at existing locations without modification as of December 1, 2012. Bandwidth (Mbps) Call Package (Number of Simultaneous Calls) Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 35 4 - 8 Basic $750 $3,043 $2,742 $2,584 $2,433 9 - 15 $750 $3,133 $2,825 $2,659 $2,504 16 - 21 $750 $3,352 $3,026 $2,841 $2,677 22 - 30 $750 $3,471 $3,135 $2,941 $2,772 31 - 37 $750 $3,591 $3,245 $3,040 $2,867 38 - 45 $750 $3,710 $3,354 $3,140 $2,961 46 - 50 $750 $3,850 $3,482 $3,256 $3,072 35 4 - 10 Premium $750 $3,043 $2,742 $2,584 $2,433 11 - 20 $750 $3,352 $3,026 $2,841 $2,677 21 - 30 $750 $3,471 $3,135 $2,941 $2,772 31 - 40 $750 $3,710 $3,354 $3,140 $2,961 41 - 50 $750 $3,850 $3,482 $3,256 $3,072 40 4 - 8 Basic $750 $3,342 $3,012 $2,838 $2,672 9 - 15 $750 $3,432 $3,094 $2,913 $2,743 16 - 21 $750 $3,651 $3,295 $3,095 $2,917 22 - 30 $750 $3,771 $3,404 $3,195 $3,011 31 - 37 $750 $3,890 $3,514 $3,295 $3,106 38 - 45 $750 $4,010 $3,623 $3,394 $3,200 46 - 50 $750 $4,149 $3,751 $3,511 $3,311 40 4 - 10 Premium $750 $3,342 $3,012 $2,838 $2,672 11 - 20 $750 $3,651 $3,295 $3,095 $2,917 21 - 30 $750 $3,771 $3,404 $3,195 $3,011 31 - 40 $750 $4,010 $3,623 $3,394 $3,200 41 - 50 $750 $4,149 $3,751 $3,511 $3,311 (T) (T) | (T) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 161.20 Cancels Original Page 161.20 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) C. Grandfathered Rates and Charges, (Cont’d.) 3. Converged Voice + VPN + Secure Internet Access, (Cont’d.) b. Ethernet, (Cont’d.) - This section of rates is grandfathered and is only available to existing Customers at existing locations without modification as of December 1, 2012. Bandwidth (Mbps) Call Package (Number of Simultaneous Calls) Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 45 4 - 8 Basic $750 $3,645 $3,284 $3,095 $2,914 9 - 15 $750 $3,734 $3,366 $3,169 $2,985 16 - 21 $750 $3,954 $3,567 $3,352 $3,159 22 - 30 $750 $4,073 $3,676 $3,452 $3,253 31 - 37 $750 $4,193 $3,786 $3,551 $3,348 38 - 45 $750 $4,312 $3,895 $3,651 $3,442 46 - 50 $750 $4,452 $4,023 $3,767 $3,553 45 4 - 10 Premium $750 $3,645 $3,284 $3,095 $2,914 11 - 20 $750 $3,954 $3,567 $3,352 $3,159 21 - 30 $750 $4,073 $3,676 $3,452 $3,253 31 - 40 $750 $4,312 $3,895 $3,651 $3,442 41 - 50 $750 $4,452 $4,023 $3,767 $3,553 50 4 - 8 Basic $750 $3,944 $3,553 $3,349 $3,153 9 - 15 $750 $4,034 $3,635 $3,424 $3,224 16 - 21 $750 $4,253 $3,836 $3,606 $3,398 22 - 30 $750 $4,372 $3,945 $3,706 $3,492 31 - 37 $750 $4,492 $4,055 $3,805 $3,587 38 - 45 $750 $4,611 $4,165 $3,905 $3,682 46 - 50 $750 $4,751 $4,293 $4,021 $3,792 50 4 - 10 Premium $750 $3,944 $3,553 $3,349 $3,153 11 - 20 $750 $4,253 $3,836 $3,606 $3,398 21 - 30 $750 $4,372 $3,945 $3,706 $3,492 31 - 40 $750 $4,611 $4,165 $3,905 $3,682 41 - 50 $750 $4,751 $4,293 $4,021 $3,792 (T) (T) | (T) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 161.21 Cancels Original Page 161.21 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) C. Grandfathered Rates and Charges, (Cont’d.) 4. Converged Services Transport All rates are applied per service location: a. T1 - This section of rates is grandfathered and is only available to existing Customers at existing locations without modification as of December 1, 2012. Bandwidth (Mbps) Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 1.5 $0 $85 $77 $72 $68 3 $0 $170 $154 $144 $136 4.5 $0 $255 $231 $216 $204 6 $0 $340 $308 $288 $272 b. Ethernet - This section of rates is grandfathered and is only available to existing Customers at existing locations without modification as of December 1, 2012. Bandwidth (Mbps) Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 2 - 50 $0 $325 $293 $276 $260 (T) (T) | (T) (T) | (T) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 161.13 Cancels Original Page 161.13 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) C. Grandfathered Rates and Charges, (Cont’d.) 2. Converged Voice + VPN, (Cont’d.) b. Ethernet, (Cont’d.) - This section of rates is grandfathered and is only available to existing Customers at existing locations without modification as of December 1, 2012. (T) (T) | (T) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 161.14 Cancels Original Page 161.14 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) C. Grandfathered Rates and Charges, (Cont’d.) 2. Converged Voice + VPN, (Cont’d.) b. Ethernet, (Cont’d.) - This section of rates is grandfathered and is only available to existing Customers at existing locations without modification as of December 1, 2012. Bandwidth (Mbps) Call Package (Number of Simultaneous Calls) Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 45 4 - 10 Premium $750 $2,772 $2,498 $2,353 $2,216 11 - 20 $750 $3,080 $2,781 $2,610 $2,460 21 - 30 $750 $3,200 $2,890 $2,710 $2,555 31 - 40 $750 $3,439 $3,109 $2,909 $2,744 41 - 50 $750 $3,579 $3,237 $3,025 $2,855 50 4 - 8 Basic $750 $2,992 $2,696 $2,540 $2,392 9 - 15 $750 $3,081 $2,778 $2,614 $2,463 16 - 21 $750 $3,300 $2,979 $2,797 $2,636 22 - 30 $750 $3,420 $3,088 $2,897 $2,731 31 - 37 $750 $3,540 $3,198 $2,996 $2,825 38 - 45 $750 $3,659 $3,307 $3,096 $2,920 46 - 50 $750 $3,799 $3,435 $3,212 $3,031 50 4 - 10 Premium $750 $2,992 $2,696 $2,540 $2,392 11 - 20 $750 $3,300 $2,979 $2,797 $2,636 21 - 30 $750 $3,420 $3,088 $2,897 $2,731 31 - 40 $750 $3,659 $3,307 $3,096 $2,920 41 - 50 $750 $3,799 $3,435 $3,212 $3,031 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 2nd Revised Page 161.15 Cancels 1st Revised Page 161.15 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) C. Grandfathered Rates and Charges, (Cont’d.) 3. Converged Voice + VPN + Secure Internet Access All rates are applied per service location: a. T1 - This section of rates is grandfathered and is only available to existing Customers at existing locations without modification as of December 1, 2012. * T1 provisioning of 6 Mbps only supports analog lines (PRI and digital trunks are not available) (T) (T) | (T) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 161.16 Cancels Original Page 161.16 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) C. Grandfathered Rates and Charges, (Cont’d.) 3. Converged Voice + VPN + Secure Internet Access, (Cont’d.) b. Ethernet - This section of rates is grandfathered and is only available to existing Customers at existing locations without modification as of December 1, 2012. Bandwidth (Mbps) Call Package (Number of Simultaneous Calls) Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 2 4 - 8 Basic $750 $712 $644 $601 $568 9 - 15 $750 $801 $726 $676 $639 2 4-10 Premium $750 $712 $644 $601 $568 4 4 - 8 Basic $750 $919 $831 $777 $733 9 - 15 $750 $1,008 $913 $852 $804 16 - 21 $750 $1,227 $1,114 $1,034 $978 22 - 30 $750 $1,347 $1,223 $1,134 $1,072 4 4 - 10 Premium $750 $919 $831 $777 $733 11 - 20 $750 $1,227 $1,114 $1,034 $978 6 4 - 8 Basic $750 $1,127 $1,018 $955 $900 9 - 15 $750 $1,217 $1,100 $1,029 $971 16 - 21 $750 $1,436 $1,301 $1,212 $1,145 22 - 30 $750 $1,555 $1,410 $1,312 $1,239 31 - 37 $750 $1,675 $1,520 $1,411 $1,334 38 - 45 $750 $1,794 $1,630 $1,511 $1,428 6 4 - 10 Premium $750 $1,127 $1,018 $955 $900 11 - 20 $750 $1,436 $1,301 $1,212 $1,145 21 - 30 $750 $1,555 $1,410 $1,312 $1,239 8 4 - 8 Basic $750 $1,334 $1,204 $1,131 $1,065 9 - 15 $750 $1,423 $1,286 $1,205 $1,136 16 - 21 $750 $1,643 $1,487 $1,388 $1,310 22 - 30 $750 $1,762 $1,597 $1,488 $1,404 8 31 - 37 Premium $750 $1,882 $1,706 $1,587 $1,499 38 - 45 $750 $2,001 $1,816 $1,687 $1,594 4 - 10 $750 $1,334 $1,204 $1,131 $1,065 11 - 20 $750 $1,643 $1,487 $1,388 $1,310 21 - 30 $750 $1,762 $1,597 $1,488 $1,404 31 - 40 $750 $2,001 $1,816 $1,687 $1,594 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 2nd Revised Page 161.17 Cancels 1st Revised Page 161.17 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) C. Grandfathered Rates and Charges, (Cont’d.) 3. Converged Voice + VPN + Secure Internet Access, (Cont’d.) b. Ethernet, (Cont’d.) - This section of rates is grandfathered and is only available to existing Customers at existing locations without modification as of December 1, 2012. (T) (T) | (T) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 161.18 Cancels Original Page 161.18 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) C. Grandfathered Rates and Charges, (Cont’d.) 3. Converged Voice + VPN + Secure Internet Access, (Cont’d.) b. Ethernet, (Cont’d.) - This section of rates is grandfathered and is only available to existing Customers at existing locations without modification as of December 1, 2012. Bandwidth (Mbps) Call Package (Number of Simultaneous Calls) Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 20 4 - 10 Premium $750 $2,142 $1,931 $1,818 $1,712 11 - 20 $750 $2,451 $2,215 $2,076 $1,957 21 - 30 $750 $2,571 $2,324 $2,175 $2,051 31 - 40 $750 $2,810 $2,543 $2,375 $2,240 41 - 50 $750 $2,949 $2,671 $2,491 $2,351 25 4 - 8 Basic $750 $2,442 $2,201 $2,073 $1,952 9 - 15 $750 $2,531 $2,283 $2,147 $2,023 16 - 21 $750 $2,750 $2,484 $2,330 $2,196 22 - 30 $750 $2,870 $2,593 $2,430 $2,291 31 - 37 $750 $2,990 $2,703 $2,529 $2,385 38 - 45 $750 $3,109 $2,812 $2,629 $2,480 46 - 50 $750 $3,249 $2,940 $2,745 $2,591 25 4 - 10 Premium $750 $2,442 $2,201 $2,073 $1,952 11 - 20 $750 $2,750 $2,484 $2,330 $2,196 21 - 30 $750 $2,870 $2,593 $2,430 $2,291 31 - 40 $750 $3,109 $2,812 $2,629 $2,480 41 - 50 $750 $3,249 $2,940 $2,745 $2,591 30 4 - 8 Basic $750 $2,746 $2,475 $2,331 $2,195 9 - 15 $750 $2,835 $2,557 $2,406 $2,266 16 - 21 $750 $3,055 $2,758 $2,588 $2,439 22 - 30 $750 $3,174 $2,867 $2,688 $2,534 31 - 37 $750 $3,294 $2,977 $2,787 $2,629 38 - 45 $750 $3,413 $3,087 $2,887 $2,723 46 - 50 $750 $3,553 $3,215 $3,003 $2,834 30 4 - 10 Premium $750 $2,746 $2,475 $2,331 $2,195 11 - 20 $750 $3,055 $2,758 $2,588 $2,439 21 - 30 $750 $3,174 $2,867 $2,688 $2,534 31 - 40 $750 $3,413 $3,087 $2,887 $2,723 41 - 50 $750 $3,553 $3,215 $3,003 $2,834 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 161.19 Cancels Original Page 161.19 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) C. Grandfathered Rates and Charges, (Cont’d.) 3. Converged Voice + VPN + Secure Internet Access, (Cont’d.) b. Ethernet, (Cont’d.) - This section of rates is grandfathered and is only available to existing Customers at existing locations without modification as of December 1, 2012. Bandwidth (Mbps) Call Package (Number of Simultaneous Calls) Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 35 4 - 8 Basic $750 $3,043 $2,742 $2,584 $2,433 9 - 15 $750 $3,133 $2,825 $2,659 $2,504 16 - 21 $750 $3,352 $3,026 $2,841 $2,677 22 - 30 $750 $3,471 $3,135 $2,941 $2,772 31 - 37 $750 $3,591 $3,245 $3,040 $2,867 38 - 45 $750 $3,710 $3,354 $3,140 $2,961 46 - 50 $750 $3,850 $3,482 $3,256 $3,072 35 4 - 10 Premium $750 $3,043 $2,742 $2,584 $2,433 11 - 20 $750 $3,352 $3,026 $2,841 $2,677 21 - 30 $750 $3,471 $3,135 $2,941 $2,772 31 - 40 $750 $3,710 $3,354 $3,140 $2,961 41 - 50 $750 $3,850 $3,482 $3,256 $3,072 40 4 - 8 Basic $750 $3,342 $3,012 $2,838 $2,672 9 - 15 $750 $3,432 $3,094 $2,913 $2,743 16 - 21 $750 $3,651 $3,295 $3,095 $2,917 22 - 30 $750 $3,771 $3,404 $3,195 $3,011 31 - 37 $750 $3,890 $3,514 $3,295 $3,106 38 - 45 $750 $4,010 $3,623 $3,394 $3,200 46 - 50 $750 $4,149 $3,751 $3,511 $3,311 40 4 - 10 Premium $750 $3,342 $3,012 $2,838 $2,672 11 - 20 $750 $3,651 $3,295 $3,095 $2,917 21 - 30 $750 $3,771 $3,404 $3,195 $3,011 31 - 40 $750 $4,010 $3,623 $3,394 $3,200 41 - 50 $750 $4,149 $3,751 $3,511 $3,311 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 161.20 Cancels Original Page 161.20 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) C. Grandfathered Rates and Charges, (Cont’d.) 3. Converged Voice + VPN + Secure Internet Access, (Cont’d.) b. Ethernet, (Cont’d.) - This section of rates is grandfathered and is only available to existing Customers at existing locations without modification as of December 1, 2012. Bandwidth (Mbps) Call Package (Number of Simultaneous Calls) Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 45 4 - 8 Basic $750 $3,645 $3,284 $3,095 $2,914 9 - 15 $750 $3,734 $3,366 $3,169 $2,985 16 - 21 $750 $3,954 $3,567 $3,352 $3,159 22 - 30 $750 $4,073 $3,676 $3,452 $3,253 31 - 37 $750 $4,193 $3,786 $3,551 $3,348 38 - 45 $750 $4,312 $3,895 $3,651 $3,442 46 - 50 $750 $4,452 $4,023 $3,767 $3,553 45 4 - 10 Premium $750 $3,645 $3,284 $3,095 $2,914 11 - 20 $750 $3,954 $3,567 $3,352 $3,159 21 - 30 $750 $4,073 $3,676 $3,452 $3,253 31 - 40 $750 $4,312 $3,895 $3,651 $3,442 41 - 50 $750 $4,452 $4,023 $3,767 $3,553 50 4 - 8 Basic $750 $3,944 $3,553 $3,349 $3,153 9 - 15 $750 $4,034 $3,635 $3,424 $3,224 16 - 21 $750 $4,253 $3,836 $3,606 $3,398 22 - 30 $750 $4,372 $3,945 $3,706 $3,492 31 - 37 $750 $4,492 $4,055 $3,805 $3,587 38 - 45 $750 $4,611 $4,165 $3,905 $3,682 46 - 50 $750 $4,751 $4,293 $4,021 $3,792 50 4 - 10 Premium $750 $3,944 $3,553 $3,349 $3,153 11 - 20 $750 $4,253 $3,836 $3,606 $3,398 21 - 30 $750 $4,372 $3,945 $3,706 $3,492 31 - 40 $750 $4,611 $4,165 $3,905 $3,682 41 - 50 $750 $4,751 $4,293 $4,021 $3,792 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 161.21 Cancels Original Page 161.21 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) C. Grandfathered Rates and Charges, (Cont’d.) 4. Converged Services Transport All rates are applied per service location: a. T1 - This section of rates is grandfathered and is only available to existing Customers at existing locations without modification as of December 1, 2012. b. Ethernet - This section of rates is grandfathered and is only available to existing Customers at existing locations without modification as of December 1, 2012. (T) (T) | (T) (T) | (T) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.22 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) D. Current Rates and Charges 1. Converged Voice + Internet All rates are applied per service location: a. T1 Provisioning * T1 provisioning of 6 Mbps only supports analog lines (PRI and digital trunks are not available) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.23 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) D. Current Rates and Charges, (Cont’d.) 1. Converged Voice + Internet, (Cont’d.) All rates are applied per service location: a. T1 Provisioning, (Cont’d.) Bandwidth (Mbps) Call Package (Number of Simultaneous Calls) Long Distance Allowance (Minutes of Use) Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 9 4 - 8 6500 $750 $555 $502 $469 $443 9 - 12 6500 $750 $620 $561 $524 $494 13 - 18 6500 $750 $693 $628 $584 $552 19 - 24 6500 $750 $772 $700 $650 $614 25 - 30 6500 $750 $857 $778 $721 $682 31 - 36 13000 $750 $941 $856 $791 $749 37 - 42 13000 $750 $1,012 $920 $850 $805 43 - 50 13000 $750 $1,108 $1,009 $930 $881 10.5 4 - 8 6500 $750 $596 $539 $503 $475 9 - 12 6500 $750 $661 $598 $558 $526 13 - 18 6500 $750 $734 $665 $618 $584 19 - 24 6500 $750 $813 $737 $684 $646 25 - 30 6500 $750 $898 $815 $755 $714 31 - 36 13000 $750 $982 $893 $825 $781 37 - 42 13000 $750 $1,053 $957 $884 $837 43 - 50 13000 $750 $1,149 $1,046 $964 $913 12 4 - 8 6500 $750 $627 $567 $530 $500 9 - 12 6500 $750 $692 $626 $585 $551 13 - 18 6500 $750 $765 $693 $645 $609 19 - 24 6500 $750 $844 $765 $711 $671 25 - 30 6500 $750 $929 $843 $782 $739 31 - 36 13000 $750 $1,013 $921 $852 $806 37 - 42 13000 $750 $1,084 $985 $911 $862 43 - 50 13000 $750 $1,180 $1,074 $991 $938 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.24 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) D. Current Rates and Charges, (Cont’d.) 1. Converged Voice + Internet, (Cont’d.) All rates are applied per service location: b. DS3 Provisioning (N) | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | (N) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.25 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) D. Current Rates and Charges, (Cont’d.) 1. Converged Voice + Internet, (Cont’d.) All rates are applied per service location: b. DS3 Provisioning, (Cont’d.) Bandwidth (Mbps) Call Package (Number of Simultaneous Calls) Long Distance Allowance (Minutes of Use) Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 21 31 - 36 13000 $750 $1,216 $1,103 $1,024 $968 37 - 42 13000 $750 $1,287 $1,167 $1,083 $1,024 43 - 50 13000 $750 $1,383 $1,256 $1,163 $1,100 24 4 - 8 6500 $750 $897 $810 $759 $716 9 - 12 6500 $750 $962 $869 $814 $767 13 - 18 6500 $750 $1,035 $936 $874 $825 19 - 24 6500 $750 $1,114 $1,008 $940 $887 25 - 30 6500 $750 $1,199 $1,086 $1,011 $955 31 - 36 13000 $750 $1,283 $1,164 $1,081 $1,022 37 - 42 13000 $750 $1,354 $1,228 $1,140 $1,078 43 - 50 13000 $750 $1,450 $1,317 $1,220 $1,154 27 4 - 8 6500 $750 $965 $871 $817 $770 9 - 12 6500 $750 $1,030 $930 $872 $821 13 - 18 6500 $750 $1,103 $997 $932 $879 19 - 24 6500 $750 $1,182 $1,069 $998 $941 25 - 30 6500 $750 $1,267 $1,147 $1,069 $1,009 31 - 36 13000 $750 $1,351 $1,225 $1,139 $1,076 37 - 42 13000 $750 $1,422 $1,289 $1,198 $1,132 43 - 50 13000 $750 $1,518 $1,378 $1,278 $1,208 30 4 - 8 6500 $750 $1,032 $932 $875 $824 9 - 12 6500 $750 $1,097 $991 $930 $875 13 - 18 6500 $750 $1,170 $1,058 $990 $933 19 - 24 6500 $750 $1,249 $1,130 $1,056 $995 25 - 30 6500 $750 $1,334 $1,208 $1,127 $1,063 31 - 36 13000 $750 $1,418 $1,286 $1,197 $1,130 37 - 42 13000 $750 $1,489 $1,350 $1,256 $1,186 43 - 50 13000 $750 $1,585 $1,439 $1,336 $1,262 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.26 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) D. Current Rates and Charges, (Cont’d.) 1. Converged Voice + Internet, (Cont’d.) All rates are applied per service location: b. DS3 Provisioning, (Cont’d.) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.27 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) D. Current Rates and Charges, (Cont’d.) 1. Converged Voice + Internet, (Cont’d.) All rates are applied per service location: c. Ethernet Provisioning Bandwidth (Mbps) Call Package (Number of Simultaneous Calls) Long Distance Allowance (Minutes of Use) Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 2 4 - 8 6500 $750 $361 $328 $303 $287 9 - 15 6500 $750 $426 $387 $358 $338 4 4 - 8 6500 $750 $416 $377 $350 $331 9 - 15 6500 $750 $481 $436 $405 $382 16 - 21 6500 $750 $633 $575 $531 $502 22 - 30 6500 $750 $718 $653 $602 $570 6 4 - 8 6500 $750 $470 $426 $396 $374 9 - 15 6500 $750 $535 $485 $451 $425 16 - 21 6500 $750 $687 $624 $577 $545 22 - 30 6500 $750 $772 $702 $648 $613 31 - 37 13000 $750 $856 $780 $718 $680 38 - 45 13000 $750 $927 $844 $777 $736 8 4 - 8 6500 $750 $528 $478 $446 $421 9 - 15 6500 $750 $593 $537 $501 $472 16 - 21 6500 $750 $745 $676 $627 $592 22 - 30 6500 $750 $830 $754 $698 $660 31 - 37 13000 $750 $914 $832 $768 $727 38 - 45 13000 $750 $985 $896 $827 $783 10 4 - 8 6500 $750 $582 $527 $492 $464 9 - 15 6500 $750 $647 $586 $547 $515 16 - 21 6500 $750 $799 $725 $673 $635 22 - 30 6500 $750 $884 $803 $744 $703 31 - 37 13000 $750 $968 $881 $814 $770 38 - 45 13000 $750 $1,039 $945 $873 $826 46 - 50 13000 $750 $1,135 $1,034 $953 $902 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.28 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) D. Current Rates and Charges, (Cont’d.) 1. Converged Voice + Internet, (Cont’d.) All rates are applied per service location: c. Ethernet Provisioning, (Cont’d.) Bandwidth (Mbps) Call Package (Number of Simultaneous Calls) Long Distance Allowance (Minutes of Use) Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 15 4 - 8 6500 $750 $695 $628 $587 $554 9 - 15 6500 $750 $760 $687 $642 $605 16 - 21 6500 $750 $912 $826 $768 $725 22 - 30 6500 $750 $997 $904 $839 $793 31 - 37 13000 $750 $1,081 $982 $909 $860 38 - 45 13000 $750 $1,152 $1,046 $968 $916 46 - 50 13000 $750 $1,248 $1,135 $1,048 $992 20 4 - 8 6500 $750 $807 $729 $683 $644 9 - 15 6500 $750 $872 $788 $738 $695 16 - 21 6500 $750 $1,024 $927 $864 $815 22 - 30 6500 $750 $1,109 $1,005 $935 $883 31 - 37 13000 $750 $1,193 $1,083 $1,005 $950 38 - 45 13000 $750 $1,264 $1,147 $1,064 $1,006 46 - 50 13000 $750 $1,360 $1,236 $1,144 $1,082 25 4 - 8 6500 $750 $920 $831 $778 $734 9 - 15 6500 $750 $985 $890 $833 $785 16 - 21 6500 $750 $1,137 $1,029 $959 $905 22 - 30 6500 $750 $1,222 $1,107 $1,030 $973 31 - 37 13000 $750 $1,306 $1,185 $1,100 $1,040 38 - 45 13000 $750 $1,377 $1,249 $1,159 $1,096 46 - 50 13000 $750 $1,473 $1,338 $1,239 $1,172 30 4 - 8 6500 $750 $1,032 $932 $875 $824 9 - 15 6500 $750 $1,097 $991 $930 $875 16 - 21 6500 $750 $1,249 $1,130 $1,056 $995 22 - 30 6500 $750 $1,334 $1,208 $1,127 $1,063 31 - 37 13000 $750 $1,418 $1,286 $1,197 $1,130 38 - 45 13000 $750 $1,489 $1,350 $1,256 $1,186 46 - 50 13000 $750 $1,585 $1,439 $1,336 $1,262 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.29 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) D. Current Rates and Charges, (Cont’d.) 1. Converged Voice + Internet, (Cont’d.) All rates are applied per service location: c. Ethernet Provisioning, (Cont’d.) Bandwidth (Mbps) Call Package (Number of Simultaneous Calls) Long Distance Allowance (Minutes of Use) Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 35 4 - 8 6500 $750 $1,145 $1,033 $970 $914 9 - 15 6500 $750 $1,210 $1,092 $1,025 $965 16 - 21 6500 $750 $1,362 $1,231 $1,151 $1,085 22 - 30 6500 $750 $1,447 $1,309 $1,222 $1,153 31 - 37 13000 $750 $1,531 $1,387 $1,292 $1,220 38 - 45 13000 $750 $1,602 $1,451 $1,351 $1,276 46 - 50 13000 $750 $1,698 $1,540 $1,431 $1,352 40 4 - 8 6500 $750 $1,257 $1,134 $1,065 $1,004 9 - 15 6500 $750 $1,322 $1,193 $1,120 $1,055 16 - 21 6500 $750 $1,474 $1,332 $1,246 $1,175 22 - 30 6500 $750 $1,559 $1,410 $1,317 $1,243 31 - 37 13000 $750 $1,643 $1,488 $1,387 $1,310 38 - 45 13000 $750 $1,714 $1,552 $1,446 $1,366 46 - 50 13000 $750 $1,810 $1,641 $1,526 $1,442 45 4 - 8 6500 $750 $1,370 $1,236 $1,161 $1,094 9 - 15 6500 $750 $1,435 $1,295 $1,216 $1,145 16 - 21 6500 $750 $1,587 $1,434 $1,342 $1,265 22 - 30 6500 $750 $1,672 $1,512 $1,413 $1,333 31 - 37 13000 $750 $1,756 $1,590 $1,483 $1,400 38 - 45 13000 $750 $1,827 $1,654 $1,542 $1,456 46 - 50 13000 $750 $1,923 $1,743 $1,622 $1,532 50 4 - 8 6500 $750 $1,482 $1,337 $1,257 $1,184 9 - 15 6500 $750 $1,547 $1,396 $1,312 $1,235 16 - 21 6500 $750 $1,699 $1,535 $1,438 $1,355 22 - 30 6500 $750 $1,784 $1,613 $1,509 $1,423 31 - 37 13000 $750 $1,868 $1,691 $1,579 $1,490 38 - 45 13000 $750 $1,939 $1,755 $1,638 $1,546 46 - 50 13000 $750 $2,035 $1,844 $1,718 $1,622 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.30 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) D. Current Rates and Charges, (Cont’d.) 1. Converged Voice + Internet, (Cont’d.) All rates are applied per service location: c. Ethernet Provisioning, (Cont’d.) Bandwidth (Mbps) Call Package (Number of Simultaneous Calls) Long Distance Allowance (Minutes of Use) Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 55 4 - 8 6500 $750 $1,523 $1,374 $1,291 $1,217 9 - 15 6500 $750 $1,588 $1,433 $1,346 $1,268 16 - 21 6500 $750 $1,740 $1,572 $1,472 $1,388 22 - 30 6500 $750 $1,825 $1,650 $1,543 $1,456 31 - 37 13000 $750 $1,909 $1,728 $1,613 $1,523 38 - 45 13000 $750 $1,980 $1,792 $1,672 $1,579 46 - 50 13000 $750 $2,076 $1,881 $1,752 $1,655 60 4 - 8 6500 $750 $1,568 $1,414 $1,329 $1,253 9 - 15 6500 $750 $1,633 $1,473 $1,384 $1,304 16 - 21 6500 $750 $1,785 $1,612 $1,510 $1,424 22 - 30 6500 $750 $1,870 $1,690 $1,581 $1,492 31 - 37 13000 $750 $1,954 $1,768 $1,651 $1,559 38 - 45 13000 $750 $2,025 $1,832 $1,710 $1,615 46 - 50 13000 $750 $2,121 $1,921 $1,790 $1,691 65 4 - 8 6500 $750 $1,608 $1,450 $1,364 $1,285 9 - 15 6500 $750 $1,673 $1,509 $1,419 $1,336 16 - 21 6500 $750 $1,825 $1,648 $1,545 $1,456 22 - 30 6500 $750 $1,910 $1,726 $1,616 $1,524 31 - 37 13000 $750 $1,994 $1,804 $1,686 $1,591 38 - 45 13000 $750 $2,065 $1,868 $1,745 $1,647 46 - 50 13000 $750 $2,161 $1,957 $1,825 $1,723 75 4 - 8 6500 $750 $1,694 $1,528 $1,436 $1,354 9 - 15 6500 $750 $1,759 $1,587 $1,491 $1,405 16 - 21 6500 $750 $1,911 $1,726 $1,617 $1,525 22 - 30 6500 $750 $1,996 $1,804 $1,688 $1,593 31 - 37 13000 $750 $2,080 $1,882 $1,758 $1,660 38 - 45 13000 $750 $2,151 $1,946 $1,817 $1,716 46 - 50 13000 $750 $2,247 $2,035 $1,897 $1,792 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.31 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) D. Current Rates and Charges, (Cont’d.) 1. Converged Voice + Internet, (Cont’d.) All rates are applied per service location: c. Ethernet Provisioning, (Cont’d.) Bandwidth (Mbps) Call Package (Number of Simultaneous Calls) Long Distance Allowance (Minutes of Use) Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 80 4 - 8 6500 $750 $1,734 $1,564 $1,471 $1,386 9 - 15 6500 $750 $1,799 $1,623 $1,526 $1,437 16 - 21 6500 $750 $1,951 $1,762 $1,652 $1,557 22 - 30 6500 $750 $2,036 $1,840 $1,723 $1,625 31 - 37 13000 $750 $2,120 $1,918 $1,793 $1,692 38 - 45 13000 $750 $2,191 $1,982 $1,852 $1,748 46 - 50 13000 $750 $2,287 $2,071 $1,932 $1,824 100 4 - 8 6500 $750 $1,905 $1,717 $1,616 $1,523 9 - 15 6500 $750 $1,970 $1,776 $1,671 $1,574 16 - 21 6500 $750 $2,122 $1,915 $1,797 $1,694 22 - 30 6500 $750 $2,207 $1,993 $1,868 $1,762 31 - 37 13000 $750 $2,291 $2,071 $1,938 $1,829 38 - 45 13000 $750 $2,362 $2,135 $1,997 $1,885 46 - 50 13000 $750 $2,458 $2,224 $2,077 $1,961 125 4 - 8 6500 $750 $2,214 $1,996 $1,879 $1,770 9 - 15 6500 $750 $2,279 $2,055 $1,934 $1,821 16 - 21 6500 $750 $2,431 $2,194 $2,060 $1,941 22 - 30 6500 $750 $2,516 $2,272 $2,131 $2,009 31 - 37 13000 $750 $2,600 $2,350 $2,201 $2,076 38 - 45 13000 $750 $2,671 $2,414 $2,260 $2,132 46 - 50 13000 $750 $2,767 $2,503 $2,340 $2,208 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.32 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) D. Current Rates and Charges, (Cont’d.) 1. Converged Voice + Internet, (Cont’d.) All rates are applied per service location: d. Transport Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.33 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) D. Current Rates and Charges, (Cont’d.) 2. Converged Voice + VPN All rates are applied per service location: a. T1 Provisioning Bandwidth (Mbps) Call Package (Number of Simultaneous Calls) Long Distance Allowance (Minutes of Use) Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 1.5 4 - 8 Basic 6500 $500 $509 $461 $430 $406 9 - 12 6500 $500 $574 $520 $485 $457 1.5 4 - 8 Premium 6500 $500 $509 $461 $430 $406 3 4 - 8 Basic 6500 $750 $624 $565 $527 $498 9 - 12 6500 $750 $689 $624 $582 $549 13 - 18 6500 $750 $762 $691 $642 $607 19 - 24 6500 $750 $841 $763 $708 $669 3 4 - 8 Premium 6500 $750 $624 $565 $527 $498 9 - 16 6500 $750 $689 $624 $582 $549 4.5 4 - 8 Basic 6500 $750 $744 $673 $629 $594 9 - 12 6500 $750 $809 $732 $684 $645 13 - 18 6500 $750 $882 $799 $744 $703 19 - 24 6500 $750 $961 $871 $810 $765 25 - 30 6500 $750 $1,046 $949 $881 $833 31 - 36 13000 $750 $1,130 $1,027 $951 $900 4.5 4 - 8 Premium 6500 $750 $744 $673 $629 $594 9 - 16 6500 $750 $809 $732 $684 $645 17 - 24 6500 $750 $961 $871 $810 $765 6* 4 - 8 Basic 6500 $750 $864 $781 $731 $690 9 - 12 6500 $750 $929 $840 $786 $741 13 - 18 6500 $750 $1,002 $907 $846 $799 19 - 24 6500 $750 $1,081 $979 $912 $861 25 - 30 6500 $750 $1,166 $1,057 $983 $929 31 - 36 13000 $750 $1,250 $1,135 $1,053 $996 37 - 42 13000 $750 $1,321 $1,199 $1,112 $1,052 43 - 50 13000 $750 $1,417 $1,288 $1,192 $1,128 * T1 provisioning of 6 Mbps only supports analog lines (PRI and digital trunks are not available) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.34 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) D. Current Rates and Charges, (Cont’d.) 2. Converged Voice + VPN, (Cont’d.) All rates are applied per service location: a. T1 Provisioning, (Cont’d.) Bandwidth (Mbps) Call Package (Number of Simultaneous Calls) Long Distance Allowance (Minutes of Use) Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 6* 4 - 8 Premium 6500 $750 $864 $781 $731 $690 9 - 16 6500 $750 $929 $840 $786 $741 17 - 24 6500 $750 $1,081 $979 $912 $861 25 - 32 6500 $750 $1,166 $1,057 $983 $929 7.5 4 - 8 Basic 6500 $750 $984 $889 $833 $786 9 - 12 6500 $750 $1,049 $948 $888 $837 13 - 18 6500 $750 $1,122 $1,015 $948 $895 19 - 24 6500 $750 $1,201 $1,087 $1,014 $957 25 - 30 6500 $750 $1,286 $1,165 $1,085 $1,025 31 - 36 13000 $750 $1,370 $1,243 $1,155 $1,092 37 - 42 13000 $750 $1,441 $1,307 $1,214 $1,148 43 - 50 13000 $750 $1,537 $1,396 $1,294 $1,224 7.5 4 - 8 Premium 6500 $750 $984 $889 $833 $786 9 - 16 6500 $750 $1,049 $948 $888 $837 17 - 24 6500 $750 $1,201 $1,087 $1,014 $957 25 - 32 6500 $750 $1,286 $1,165 $1,085 $1,025 33 - 40 13000 $750 $1,441 $1,307 $1,214 $1,148 9 4 - 8 Basic 6500 $750 $1,104 $997 $935 $882 9 - 12 6500 $750 $1,169 $1,056 $990 $933 13 - 18 6500 $750 $1,242 $1,123 $1,050 $991 19 - 24 6500 $750 $1,321 $1,195 $1,116 $1,053 25 - 30 6500 $750 $1,406 $1,273 $1,187 $1,121 31 - 36 13000 $750 $1,490 $1,351 $1,257 $1,188 37 - 42 13000 $750 $1,561 $1,415 $1,316 $1,244 43 - 50 13000 $750 $1,657 $1,504 $1,396 $1,320 * T1 provisioning of 6 Mbps only supports analog lines (PRI and digital trunks are not available) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.35 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) D. Current Rates and Charges, (Cont’d.) 2. Converged Voice + VPN, (Cont’d.) All rates are applied per service location: a. T1 Provisioning, (Cont’d.) Bandwidth (Mbps) Call Package (Number of Simultaneous Calls) Long Distance Allowance (Minutes of Use) Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 9 4 - 8 Premium 6500 $750 $1,104 $997 $935 $882 9 - 16 6500 $750 $1,169 $1,056 $990 $933 17 - 24 6500 $750 $1,321 $1,195 $1,116 $1,053 25 - 32 6500 $750 $1,406 $1,273 $1,187 $1,121 33 - 40 13000 $750 $1,561 $1,415 $1,316 $1,244 41 - 50 13000 $750 $1,657 $1,504 $1,396 $1,320 10.5 4 - 8 Basic 6500 $750 $1,204 $1,087 $1,020 $962 9 - 12 6500 $750 $1,269 $1,146 $1,075 $1,013 13 - 18 6500 $750 $1,342 $1,213 $1,135 $1,071 19 - 24 6500 $750 $1,421 $1,285 $1,201 $1,133 25 - 30 6500 $750 $1,506 $1,363 $1,272 $1,201 31 - 36 13000 $750 $1,590 $1,441 $1,342 $1,268 37 - 42 13000 $750 $1,661 $1,505 $1,401 $1,324 43 - 50 13000 $750 $1,757 $1,594 $1,481 $1,400 10.5 4 - 8 Premium 6500 $750 $1,204 $1,087 $1,020 $962 9 - 16 6500 $750 $1,269 $1,146 $1,075 $1,013 17 - 24 6500 $750 $1,421 $1,285 $1,201 $1,133 25 - 32 6500 $750 $1,506 $1,363 $1,272 $1,201 33 - 40 13000 $750 $1,661 $1,505 $1,401 $1,324 41 - 50 13000 $750 $1,757 $1,594 $1,481 $1,400 12 4 - 8 Basic 6500 $750 $1,274 $1,150 $1,080 $1,018 9 - 12 6500 $750 $1,339 $1,209 $1,135 $1,069 13 - 18 6500 $750 $1,412 $1,276 $1,195 $1,127 19 - 24 6500 $750 $1,491 $1,348 $1,261 $1,189 25 - 30 6500 $750 $1,576 $1,426 $1,332 $1,257 31 - 36 13000 $750 $1,660 $1,504 $1,402 $1,324 37 - 42 13000 $750 $1,731 $1,568 $1,461 $1,380 43 - 50 13000 $750 $1,827 $1,657 $1,541 $1,456 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.36 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) D. Current Rates and Charges, (Cont’d.) 2. Converged Voice + VPN, (Cont’d.) All rates are applied per service location: a. T1 Provisioning, (Cont’d.) Bandwidth (Mbps) Call Package (Number of Simultaneous Calls) Long Distance Allowance (Minutes of Use) Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 12 4 - 8 Premium 6500 $750 $1,274 $1,150 $1,080 $1,018 9 - 16 6500 $750 $1,339 $1,209 $1,135 $1,069 17 - 24 6500 $750 $1,491 $1,348 $1,261 $1,189 25 - 32 6500 $750 $1,576 $1,426 $1,332 $1,257 33 - 40 13000 $750 $1,731 $1,568 $1,461 $1,380 41 - 50 13000 $750 $1,827 $1,657 $1,541 $1,456 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.37 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) D. Current Rates and Charges, (Cont’d.) 2. Converged Voice + VPN, (Cont’d.) All rates are applied per service location: b. Ethernet Provisioning Bandwidth (Mbps) Call Package (Number of Simultaneous Calls) Long Distance Allowance (Minutes of Use) Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 2 4 - 8 Basic 6500 $750 $544 $493 $459 $434 9 - 15 6500 $750 $609 $552 $514 $485 2 4 - 10 Premium 6500 $750 $544 $493 $459 $434 4 4 - 8 Basic 6500 $750 $704 $637 $595 $562 9 - 15 6500 $750 $769 $696 $650 $613 16 - 21 6500 $750 $921 $835 $776 $733 22 - 30 6500 $750 $1,006 $913 $847 $801 4 4 - 10 Premium 6500 $750 $704 $637 $595 $562 11 - 20 6500 $750 $921 $835 $776 $733 6 4 - 8 Basic 6500 $750 $864 $781 $731 $690 9 - 15 6500 $750 $929 $840 $786 $741 16 - 21 6500 $750 $1,081 $979 $912 $861 22 - 30 6500 $750 $1,166 $1,057 $983 $929 31 - 37 13000 $750 $1,250 $1,135 $1,053 $996 38 - 45 13000 $750 $1,321 $1,199 $1,112 $1,052 6 4 - 10 Premium 6500 $750 $864 $781 $731 $690 11 - 20 6500 $750 $1,081 $979 $912 $861 21 - 30 6500 $750 $1,166 $1,057 $983 $929 8 4 - 8 Basic 6500 $750 $1,024 $925 $867 $818 9 - 15 6500 $750 $1,089 $984 $922 $869 16 - 21 6500 $750 $1,241 $1,123 $1,048 $989 22 - 30 6500 $750 $1,326 $1,201 $1,119 $1,057 31 - 37 13000 $750 $1,410 $1,279 $1,189 $1,124 38 - 45 13000 $750 $1,481 $1,343 $1,248 $1,180 46 - 50 13000 $750 $1,725 $1,565 $1,454 $1,374 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.38 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) D. Current Rates and Charges, (Cont’d.) 2. Converged Voice + VPN, (Cont’d.) All rates are applied per service location: b. Ethernet Provisioning, (Cont’d.) Bandwidth (Mbps) Call Package (Number of Simultaneous Calls) Long Distance Allowance (Minutes of Use) Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 8 4 - 10 Premium 6500 $750 $1,024 $925 $867 $818 11 - 20 6500 $750 $1,241 $1,123 $1,048 $989 21 - 30 6500 $750 $1,326 $1,201 $1,119 $1,057 31 - 40 13000 $750 $1,410 $1,279 $1,189 $1,124 10 4 - 8 Basic 6500 $750 $1,184 $1,069 $1,003 $946 9 - 15 6500 $750 $1,249 $1,128 $1,058 $997 16 - 21 6500 $750 $1,401 $1,267 $1,184 $1,117 22 - 30 6500 $750 $1,486 $1,345 $1,255 $1,185 31 - 37 13000 $750 $1,570 $1,423 $1,325 $1,252 38 - 45 13000 $750 $1,641 $1,487 $1,384 $1,308 46 - 50 13000 $750 $1,737 $1,576 $1,464 $1,384 10 4 - 10 Premium 6500 $750 $1,184 $1,069 $1,003 $946 11 - 20 6500 $750 $1,401 $1,267 $1,184 $1,117 21 - 30 6500 $750 $1,486 $1,345 $1,255 $1,185 31 - 40 13000 $750 $1,570 $1,423 $1,325 $1,252 41 - 50 13000 $750 $1,737 $1,576 $1,464 $1,384 15 4 - 8 Basic 6500 $750 $1,404 $1,267 $1,190 $1,122 9 - 15 6500 $750 $1,469 $1,326 $1,245 $1,173 16 - 21 6500 $750 $1,621 $1,465 $1,371 $1,293 22 - 30 6500 $750 $1,706 $1,543 $1,442 $1,361 31 - 37 13000 $750 $1,790 $1,621 $1,512 $1,428 38 - 45 13000 $750 $1,861 $1,685 $1,571 $1,484 46 - 50 13000 $750 $1,957 $1,774 $1,651 $1,560 15 4 - 10 Premium 6500 $750 $1,404 $1,267 $1,190 $1,122 11 - 20 6500 $750 $1,621 $1,465 $1,371 $1,293 21 - 30 6500 $750 $1,706 $1,543 $1,442 $1,361 31 - 40 13000 $750 $1,790 $1,621 $1,512 $1,428 41 - 50 13000 $750 $1,957 $1,774 $1,651 $1,560 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.39 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) D. Current Rates and Charges, (Cont’d.) 2. Converged Voice + VPN, (Cont’d.) All rates are applied per service location: b. Ethernet Provisioning, (Cont’d.) Bandwidth (Mbps) Call Package (Number of Simultaneous Calls) Long Distance Allowance (Minutes of Use) Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 20 4 - 8 Basic 6500 $750 $1,629 $1,469 $1,382 $1,302 9 - 15 6500 $750 $1,694 $1,528 $1,437 $1,353 16 - 21 6500 $750 $1,846 $1,667 $1,563 $1,473 22 - 30 6500 $750 $1,931 $1,745 $1,634 $1,541 31 - 37 13000 $750 $2,015 $1,823 $1,704 $1,608 38 - 45 13000 $750 $2,086 $1,887 $1,763 $1,664 46 - 50 13000 $750 $2,182 $1,976 $1,843 $1,740 20 4 - 10 Premium 6500 $750 $1,629 $1,469 $1,382 $1,302 11 - 20 6500 $750 $1,846 $1,667 $1,563 $1,473 21 - 30 6500 $750 $1,931 $1,745 $1,634 $1,541 31 - 40 13000 $750 $2,015 $1,823 $1,704 $1,608 41 - 50 13000 $750 $2,182 $1,976 $1,843 $1,740 25 4 - 8 Basic 6500 $750 $1,849 $1,667 $1,569 $1,478 9 - 15 6500 $750 $1,914 $1,726 $1,624 $1,529 16 - 21 6500 $750 $2,066 $1,865 $1,750 $1,649 22 - 30 6500 $750 $2,151 $1,943 $1,821 $1,717 31 - 37 13000 $750 $2,235 $2,021 $1,891 $1,784 38 - 45 13000 $750 $2,306 $2,085 $1,950 $1,840 46 - 50 13000 $750 $2,402 $2,174 $2,030 $1,916 25 4 - 10 Premium 6500 $750 $1,849 $1,667 $1,569 $1,478 11 - 20 6500 $750 $2,066 $1,865 $1,750 $1,649 21 - 30 6500 $750 $2,151 $1,943 $1,821 $1,717 31 - 40 13000 $750 $2,235 $2,021 $1,891 $1,784 41 - 50 13000 $750 $2,402 $2,174 $2,030 $1,916 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.40 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) D. Current Rates and Charges, (Cont’d.) 2. Converged Voice + VPN, (Cont’d.) All rates are applied per service location: b. Ethernet Provisioning, (Cont’d.) Bandwidth (Mbps) Call Package (Number of Simultaneous Calls) Long Distance Allowance (Minutes of Use) Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 30 4 - 8 Basic 6500 $750 $2,074 $1,870 $1,760 $1,658 9 - 15 6500 $750 $2,139 $1,929 $1,815 $1,709 16 - 21 6500 $750 $2,291 $2,068 $1,941 $1,829 22 - 30 6500 $750 $2,376 $2,146 $2,012 $1,897 31 - 37 13000 $750 $2,460 $2,224 $2,082 $1,964 38 - 45 13000 $750 $2,531 $2,288 $2,141 $2,020 46 - 50 13000 $750 $2,627 $2,377 $2,221 $2,096 30 4 - 10 Premium 6500 $750 $2,074 $1,870 $1,760 $1,658 11 - 20 6500 $750 $2,291 $2,068 $1,941 $1,829 21 - 30 6500 $750 $2,376 $2,146 $2,012 $1,897 31 - 40 13000 $750 $2,460 $2,224 $2,082 $1,964 41 - 50 13000 $750 $2,627 $2,377 $2,221 $2,096 35 4 - 8 Basic 6500 $750 $2,294 $2,068 $1,947 $1,834 9 - 15 6500 $750 $2,359 $2,127 $2,002 $1,885 16 - 21 6500 $750 $2,511 $2,266 $2,128 $2,005 22 - 30 6500 $750 $2,596 $2,344 $2,199 $2,073 31 - 37 13000 $750 $2,680 $2,422 $2,269 $2,140 38 - 45 13000 $750 $2,751 $2,486 $2,328 $2,196 46 - 50 13000 $750 $2,847 $2,575 $2,408 $2,272 35 4 - 10 Premium 6500 $750 $2,294 $2,068 $1,947 $1,834 11 - 20 6500 $750 $2,511 $2,266 $2,128 $2,005 21 - 30 6500 $750 $2,596 $2,344 $2,199 $2,073 31 - 40 13000 $750 $2,680 $2,422 $2,269 $2,140 41 - 50 13000 $750 $2,847 $2,575 $2,408 $2,272 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.41 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) D. Current Rates and Charges, (Cont’d.) 2. Converged Voice + VPN, (Cont’d.) All rates are applied per service location: b. Ethernet Provisioning, (Cont’d.) Bandwidth (Mbps) Call Package (Number of Simultaneous Calls) Long Distance Allowance (Minutes of Use) Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 40 4 - 8 Basic 6500 $750 $2,514 $2,266 $2,134 $2,010 9 - 15 6500 $750 $2,579 $2,325 $2,189 $2,061 16 - 21 6500 $750 $2,731 $2,464 $2,315 $2,181 22 - 30 6500 $750 $2,816 $2,542 $2,386 $2,249 31 - 37 13000 $750 $2,900 $2,620 $2,456 $2,316 38 - 45 13000 $750 $2,971 $2,684 $2,515 $2,372 46 - 50 13000 $750 $3,067 $2,773 $2,595 $2,448 40 4 - 10 Premium 6500 $750 $2,514 $2,266 $2,134 $2,010 11 - 20 6500 $750 $2,731 $2,464 $2,315 $2,181 21 - 30 6500 $750 $2,816 $2,542 $2,386 $2,249 31 - 40 13000 $750 $2,900 $2,620 $2,456 $2,316 41 - 50 13000 $750 $3,067 $2,773 $2,595 $2,448 45 4 - 8 Basic 6500 $750 $2,739 $2,468 $2,325 $2,190 9 - 15 6500 $750 $2,804 $2,527 $2,380 $2,241 16 - 21 6500 $750 $2,956 $2,666 $2,506 $2,361 22 - 30 6500 $750 $3,041 $2,744 $2,577 $2,429 31 - 37 13000 $750 $3,125 $2,822 $2,647 $2,496 38 - 45 13000 $750 $3,196 $2,886 $2,706 $2,552 46 - 50 13000 $750 $3,292 $2,975 $2,786 $2,628 45 4 - 10 Premium 6500 $750 $2,739 $2,468 $2,325 $2,190 11 - 20 6500 $750 $2,956 $2,666 $2,506 $2,361 21 - 30 6500 $750 $3,041 $2,744 $2,577 $2,429 31 - 40 13000 $750 $3,125 $2,822 $2,647 $2,496 41 - 50 13000 $750 $3,292 $2,975 $2,786 $2,628 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.42 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) D. Current Rates and Charges, (Cont’d.) 2. Converged Voice + VPN, (Cont’d.) All rates are applied per service location: b. Ethernet Provisioning, (Cont’d.) Bandwidth (Mbps) Call Package (Number of Simultaneous Calls) Long Distance Allowance (Minutes of Use) Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 50 4 - 8 Basic 6500 $750 $2,959 $2,666 $2,512 $2,366 9 - 15 6500 $750 $3,024 $2,725 $2,567 $2,417 16 - 21 6500 $750 $3,176 $2,864 $2,693 $2,537 22 - 30 6500 $750 $3,261 $2,942 $2,764 $2,605 31 - 37 13000 $750 $3,345 $3,020 $2,834 $2,672 38 - 45 13000 $750 $3,416 $3,084 $2,893 $2,728 46 - 50 13000 $750 $3,512 $3,173 $2,973 $2,804 50 4 - 10 Premium 6500 $750 $2,959 $2,666 $2,512 $2,366 11 - 20 6500 $750 $3,176 $2,864 $2,693 $2,537 21 - 30 6500 $750 $3,261 $2,942 $2,764 $2,605 31 - 40 13000 $750 $3,345 $3,020 $2,834 $2,672 41 - 50 13000 $750 $3,512 $3,173 $2,973 $2,804 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 13-02 IDl1302 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 161.43 Cancels Original Page 161.43 Issue Date: July 30, 2013 Effective Date: August 9, 2013 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) D. Current Rates and Charges, (Cont’d.) 2. Converged Voice + VPN, (Cont’d.) All rates are applied per service location: c. Transport Bandwidth (Mbps) Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months T1 $0 $85 $77 $72 $68 DS3 $0 $325 $293 $276 $260 OC3 $0 $915 $824 $778 $732 OC12 $0 $1,755 $1,580 $1,492 $1,404 OC48 $0 $6,000 $5,400 $5,100 $4,800 Ethernet 10 Mbps $0 $325 $293 $276 $260 Ethernet 100 Mbps $0 $325 $293 $276 $260 Ethernet 1 Gbps $0 $700* $630* $595* $560* Ethernet 1 Gbps $0 $500 $450 $425 $400 *These rates are grandfathered and are only available to existing Customers of record as of August 9, 2013. (T) (N) (N) (T) (T) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 9, 2013 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.44 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) D. Current Rates and Charges, (Cont’d.) 3. Converged Voice + VPN + Secure Internet Access All rates are applied per service location: a. T1 Provisioning Bandwidth (Mbps) Call Package (Number of Simultaneous Calls) Long Distance Allowance (Minutes of Use) Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 1.5 4 - 8 Basic 6500 $500 $590 $534 $499 $470 9 - 12 6500 $500 $655 $593 $553 $522 1.5 4 - 8 Premium 6500 $500 $590 $534 $499 $470 3 4 - 8 Basic 6500 $750 $716 $648 $605 $571 9 - 12 6500 $750 $781 $707 $660 $623 13 - 18 6500 $750 $854 $774 $720 $680 19 - 24 6500 $750 $933 $846 $786 $743 3 4 - 8 Premium 6500 $750 $716 $648 $605 $571 9 - 16 6500 $750 $781 $707 $660 $623 4.5 4 - 8 Basic 6500 $750 $852 $770 $721 $680 9 - 12 6500 $750 $917 $830 $776 $732 13 - 18 6500 $750 $990 $896 $836 $789 19 - 24 6500 $750 $1,069 $969 $902 $852 25 - 30 6500 $750 $1,154 $1,046 $973 $919 31 - 36 13000 $750 $1,238 $1,124 $1,043 $986 4.5 4 - 8 Premium 6500 $750 $852 $770 $721 $680 9 - 16 6500 $750 $917 $830 $776 $732 17 - 24 6500 $750 $1,069 $969 $902 $852 6* 4 - 8 Basic 6500 $750 $988 $893 $837 $789 9 - 12 6500 $750 $1,054 $952 $891 $841 13 - 18 6500 $750 $1,126 $1,019 $952 $898 19 - 24 6500 $750 $1,205 $1,091 $1,018 $961 25 - 30 6500 $750 $1,290 $1,169 $1,088 $1,028 31 - 36 13000 $750 $1,375 $1,247 $1,159 $1,095 37 - 42 13000 $750 $1,445 $1,311 $1,218 $1,151 43 - 50 13000 $750 $1,542 $1,400 $1,298 $1,227 * T1 provisioning of 6 Mbps only supports analog lines (PRI and digital trunks are not available) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.45 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) D. Current Rates and Charges, (Cont’d.) 3. Converged Voice + VPN + Secure Internet Access, (Cont’d.) All rates are applied per service location: a. T1 Provisioning, (Cont’d.) Bandwidth (Mbps) Call Package (Number of Simultaneous Calls) Long Distance Allowance (Minutes of Use) Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 6* 4 - 8 Premium 6500 $750 $988 $893 $837 $789 9 - 16 6500 $750 $1,054 $952 $891 $841 17 - 24 6500 $750 $1,205 $1,091 $1,018 $961 25 - 32 6500 $750 $1,290 $1,169 $1,088 $1,028 7.5 4 - 8 Basic 6500 $750 $1,126 $1,017 $954 $899 9 - 12 6500 $750 $1,192 $1,076 $1,009 $951 13 - 18 6500 $750 $1,264 $1,143 $1,069 $1,008 19 - 24 6500 $750 $1,343 $1,215 $1,135 $1,071 25 - 30 6500 $750 $1,428 $1,293 $1,206 $1,138 31 - 36 13000 $750 $1,513 $1,371 $1,276 $1,205 37 - 42 13000 $750 $1,583 $1,435 $1,335 $1,261 43 - 50 13000 $750 $1,680 $1,524 $1,415 $1,337 7.5 4 - 8 Premium 6500 $750 $1,126 $1,017 $954 $899 9 - 16 6500 $750 $1,192 $1,076 $1,009 $951 17 - 24 6500 $750 $1,343 $1,215 $1,135 $1,071 25 - 32 6500 $750 $1,428 $1,293 $1,206 $1,138 33 - 40 13000 $750 $1,583 $1,435 $1,335 $1,261 9 4 - 8 Basic 6500 $750 $1,262 $1,139 $1,070 $1,009 9 - 12 6500 $750 $1,328 $1,199 $1,125 $1,060 13 - 18 6500 $750 $1,400 $1,265 $1,185 $1,118 19 - 24 6500 $750 $1,479 $1,338 $1,251 $1,180 25 - 30 6500 $750 $1,564 $1,416 $1,322 $1,247 31 - 36 13000 $750 $1,649 $1,493 $1,392 $1,315 37 - 42 13000 $750 $1,719 $1,558 $1,451 $1,370 43 - 50 13000 $750 $1,816 $1,646 $1,531 $1,447 * T1 provisioning of 6 Mbps only supports analog lines (PRI and digital trunks are not available) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.46 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) D. Current Rates and Charges, (Cont’d.) 3. Converged Voice + VPN + Secure Internet Access, (Cont’d.) All rates are applied per service location: a. T1 Provisioning, (Cont’d.) Bandwidth (Mbps) Call Package (Number of Simultaneous Calls) Long Distance Allowance (Minutes of Use) Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 9 4 - 8 Premium 6500 $750 $1,262 $1,139 $1,070 $1,009 9 - 16 6500 $750 $1,328 $1,199 $1,125 $1,060 17 - 24 6500 $750 $1,479 $1,338 $1,251 $1,180 25 - 32 6500 $750 $1,564 $1,416 $1,322 $1,247 33 - 40 13000 $750 $1,719 $1,558 $1,451 $1,370 41 - 50 13000 $750 $1,816 $1,646 $1,531 $1,447 10.5 4 - 8 Basic 6500 $750 $1,379 $1,244 $1,169 $1,101 9 - 12 6500 $750 $1,444 $1,304 $1,223 $1,153 13 - 18 6500 $750 $1,516 $1,370 $1,284 $1,210 19 - 24 6500 $750 $1,596 $1,443 $1,350 $1,273 25 - 30 6500 $750 $1,680 $1,520 $1,420 $1,340 31 - 36 13000 $750 $1,765 $1,598 $1,491 $1,407 37 - 42 13000 $750 $1,836 $1,663 $1,550 $1,463 43 - 50 13000 $750 $1,932 $1,751 $1,630 $1,539 10.5 4 - 8 Premium 6500 $750 $1,379 $1,244 $1,169 $1,101 9 - 16 6500 $750 $1,444 $1,304 $1,223 $1,153 17 - 24 6500 $750 $1,596 $1,443 $1,350 $1,273 25 - 32 6500 $750 $1,680 $1,520 $1,420 $1,340 33 - 40 13000 $750 $1,836 $1,663 $1,550 $1,463 41 - 50 13000 $750 $1,932 $1,751 $1,630 $1,539 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.47 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) D. Current Rates and Charges, (Cont’d.) 3. Converged Voice + VPN + Secure Internet Access, (Cont’d.) All rates are applied per service location: a. T1 Provisioning, (Cont’d.) Bandwidth (Mbps) Call Package (Number of Simultaneous Calls) Long Distance Allowance (Minutes of Use) Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 12 4 - 8 Basic 6500 $750 $1,461 $1,318 $1,240 $1,167 9 - 12 6500 $750 $1,526 $1,378 $1,294 $1,219 13 - 18 6500 $750 $1,599 $1,444 $1,354 $1,276 19 - 24 6500 $750 $1,678 $1,517 $1,420 $1,339 25 - 30 6500 $750 $1,763 $1,595 $1,491 $1,406 31 - 36 13000 $750 $1,848 $1,672 $1,562 $1,473 37 - 42 13000 $750 $1,918 $1,737 $1,620 $1,529 43 - 50 13000 $750 $2,014 $1,825 $1,701 $1,605 12 4 - 8 Premium 6500 $750 $1,461 $1,318 $1,240 $1,167 9 - 16 6500 $750 $1,526 $1,378 $1,294 $1,219 17 - 24 6500 $750 $1,678 $1,517 $1,420 $1,339 25 - 32 6500 $750 $1,763 $1,595 $1,491 $1,406 33 - 40 13000 $750 $1,918 $1,737 $1,620 $1,529 41 - 50 13000 $750 $2,014 $1,825 $1,701 $1,605 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.48 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) D. Current Rates and Charges, (Cont’d.) 3. Converged Voice + VPN + Secure Internet Access, (Cont’d.) All rates are applied per service location: b. DS3 Provisioning Bandwidth (Mbps) Call Package (Number of Simultaneous Calls) Long Distance Allowance (Minutes of Use) Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 3 4 - 8 Basic 6500 $750 $716 $648 $605 $571 9 - 12 6500 $750 $781 $707 $660 $623 13 - 18 6500 $750 $854 $774 $720 $680 19 - 24 6500 $750 $933 $846 $786 $743 3 4 - 8 Premium 6500 $750 $716 $648 $605 $571 9 - 16 6500 $750 $781 $707 $660 $623 6 4 - 8 Basic 6500 $750 $988 $893 $837 $789 9 - 12 6500 $750 $1,054 $952 $891 $841 13 - 18 6500 $750 $1,126 $1,019 $952 $898 19 - 24 6500 $750 $1,205 $1,091 $1,018 $961 25 - 30 6500 $750 $1,290 $1,169 $1,088 $1,028 31 - 36 13000 $750 $1,375 $1,247 $1,159 $1,095 37 - 42 13000 $750 $1,445 $1,311 $1,218 $1,151 43 - 50 13000 $750 $1,542 $1,400 $1,298 $1,227 6 4 - 8 Premium 6500 $750 $988 $893 $837 $789 9 - 16 6500 $750 $1,054 $952 $891 $841 17 - 24 6500 $750 $1,205 $1,091 $1,018 $961 25 - 32 6500 $750 $1,290 $1,169 $1,088 $1,028 9 4 - 8 Basic 6500 $750 $1,262 $1,139 $1,070 $1,009 9 - 12 6500 $750 $1,328 $1,199 $1,125 $1,060 13 - 18 6500 $750 $1,400 $1,265 $1,185 $1,118 19 - 24 6500 $750 $1,479 $1,338 $1,251 $1,180 25 - 30 6500 $750 $1,564 $1,416 $1,322 $1,247 31 - 36 13000 $750 $1,649 $1,493 $1,392 $1,315 37 - 42 13000 $750 $1,719 $1,558 $1,451 $1,370 43 - 50 13000 $750 $1,816 $1,646 $1,531 $1,447 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.49 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) D. Current Rates and Charges, (Cont’d.) 3. Converged Voice + VPN + Secure Internet Access, (Cont’d.) All rates are applied per service location: b. DS3 Provisioning, (Cont’d.) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.50 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) D. Current Rates and Charges, (Cont’d.) 3. Converged Voice + VPN + Secure Internet Access, (Cont’d.) All rates are applied per service location: b. DS3 Provisioning, (Cont’d.) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.51 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) D. Current Rates and Charges, (Cont’d.) 3. Converged Voice + VPN + Secure Internet Access, (Cont’d.) All rates are applied per service location: b. DS3 Provisioning, (Cont’d.) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.52 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) D. Current Rates and Charges, (Cont’d.) 3. Converged Voice + VPN + Secure Internet Access, (Cont’d.) All rates are applied per service location: b. DS3 Provisioning, (Cont’d.) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.53 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) D. Current Rates and Charges, (Cont’d.) 3. Converged Voice + VPN + Secure Internet Access, (Cont’d.) All rates are applied per service location: b. DS3 Provisioning, (Cont’d.) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.54 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) D. Current Rates and Charges, (Cont’d.) 3. Converged Voice + VPN + Secure Internet Access, (Cont’d.) All rates are applied per service location: b. DS3 Provisioning, (Cont’d.) (N) | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | (N) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.55 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) D. Current Rates and Charges, (Cont’d.) 3. Converged Voice + VPN + Secure Internet Access, (Cont’d.) All rates are applied per service location: b. DS3 Provisioning, (Cont’d.) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.56 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) D. Current Rates and Charges, (Cont’d.) 3. Converged Voice + VPN + Secure Internet Access, (Cont’d.) All rates are applied per service location: c. Ethernet Provisioning Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.57 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) D. Current Rates and Charges, (Cont’d.) 3. Converged Voice + VPN + Secure Internet Access, (Cont’d.) All rates are applied per service location: c. Ethernet Provisioning, (Cont’d.) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.58 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) D. Current Rates and Charges, (Cont’d.) 3. Converged Voice + VPN + Secure Internet Access, (Cont’d.) All rates are applied per service location: c. Ethernet Provisioning, (Cont’d.) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.59 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) D. Current Rates and Charges, (Cont’d.) 3. Converged Voice + VPN + Secure Internet Access, (Cont’d.) All rates are applied per service location: c. Ethernet Provisioning, (Cont’d.) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.60 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) D. Current Rates and Charges, (Cont’d.) 3. Converged Voice + VPN + Secure Internet Access, (Cont’d.) All rates are applied per service location: c. Ethernet Provisioning, (Cont’d.) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.61 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) D. Current Rates and Charges, (Cont’d.) 3. Converged Voice + VPN + Secure Internet Access, (Cont’d.) All rates are applied per service location: c. Ethernet Provisioning, (Cont’d.) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.62 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) D. Current Rates and Charges, (Cont’d.) 3. Converged Voice + VPN + Secure Internet Access, (Cont’d.) All rates are applied per service location: c. Ethernet Provisioning, (Cont’d.) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.63 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) D. Current Rates and Charges, (Cont’d.) 3. Converged Voice + VPN + Secure Internet Access, (Cont’d.) All rates are applied per service location: c. Ethernet Provisioning, (Cont’d.) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.64 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) D. Current Rates and Charges, (Cont’d.) 3. Converged Voice + VPN + Secure Internet Access, (Cont’d.) All rates are applied per service location: c. Ethernet Provisioning, (Cont’d.) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.65 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) D. Current Rates and Charges, (Cont’d.) 3. Converged Voice + VPN + Secure Internet Access, (Cont’d.) All rates are applied per service location: c. Ethernet Provisioning, (Cont’d.) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.66 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) D. Current Rates and Charges, (Cont’d.) 3. Converged Voice + VPN + Secure Internet Access, (Cont’d.) All rates are applied per service location: c. Ethernet Provisioning, (Cont’d.) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Advice Letter 13-02 IDl1302 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 161.67 Cancels Original Page 161.67 Issue Date: July 30, 2013 Effective Date: August 9, 2013 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.15 Converged Voice Service, (Cont’d.) D. Current Rates and Charges, (Cont’d.) 3. Converged Voice + VPN + Secure Internet Access, (Cont’d.) All rates are applied per service location: d. Transport Bandwidth (Mbps) Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months T1 $0 $85 $77 $72 $68 DS3 $0 $325 $293 $276 $260 OC3 $0 $915 $824 $778 $732 OC12 $0 $1,755 $1,580 $1,492 $1,404 OC48 $0 $6,000 $5,400 $5,100 $4,800 Ethernet 10 Mbps $0 $325 $293 $276 $260 Ethernet 100 Mbps $0 $325 $293 $276 $260 Ethernet 1 Gbps $0 $700* $630* $595* $560* Ethernet 1 Gbps $0 $500 $450 $425 $400 *These rates are grandfathered and are only available to existing Customers of record as of August 9, 2013. (T) (N) (N) (T) (T) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 9, 2013 Boise, Idaho Advice Letter 13-02 IDl1302 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.68 Issue Date: July 30, 2013 Effective Date: August 9, 2013 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.16 FlexVoiceSM Service A. General FlexVoice Service offers a selection of simultaneous call paths configured as digital channels (trunk or PRI) and/or analog business lines across a single access connection (see restrictions in paragraph B below). FlexVoice Service offers the Customer digital connectivity and/or business lines for both incoming and outgoing access. Service is provisioned using T1s or Ethernet and is offered in DS0 level increments (call paths). A Company-provided Integrated Access Device (IAD) is installed at the Customer’s premises. The IAD converts IP voice from the Wide Area Network (WAN) into TDM voice (PRI, Digital Trunks, or Business Lines). The Customer is solely responsible for the acquisition, repair and maintenance of any back-up power system that the Customer deems necessary to support its telecommunications systems. In the event of a power failure, the absence or failure of a battery back-up system will result in the loss of use of the FlexVoice Service, including 911 service. The Company has no liability or responsibility for such loss of service. B. Call Path Restrictions Digital channels and PRI channels cannot be provisioned on the same device. Each IAD can support the following maximums: 24 Analog Business Lines 48 Digital Trunk Channels 46 PRI Channels 50 Total call paths when provisioning a combination of analog lines and digital channels C. Long Distance Calling Allowance The Customer receives a long distance allowance, which may be used for direct dialed and/or toll free services, based on the call paths purchased. Additional Toll Services are provided pursuant to the Company’s published tariffs and rate schedules. The Customer who does not select the Company as their long distance provider is not eligible to receive the monthly allowance of long distance minutes of usage. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 9, 2013 Boise, Idaho Advice Letter 13-03 IDl1303 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 161.69 Cancels Original Page 161.69 Issue Date: December 30, 2013 Effective Date: January 9, 2014 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.16 FlexVoiceSM Service, (Cont’d.) D. Line Features 1. For the Customer who selects line based channels, the Deluxe Feature Package defined in Section 4.21 is available at no additional charge. The Customer is also eligible to purchase the Custom Feature Package as defined in Section 4.21. 2. The Customer is eligible for one Basic Voice Mailbox per FlexVoice line at no additional charge. E. Telephone Numbers The Customer receives the first 100 telephone numbers (Individual Telephone Number (ITN), Virtual Telephone Number (VTN) and Remote Telephone Numbers (RTN)) per service location at no charge. Additional ITNs are charged as described in Section 4.12. Additional VTNs are charged as described in Section 4.11. Additional RTNs are charged as described in Section 4.23. F. Rates and Charges 1. Application of Rates FlexVoice Service is a flat rated service. A Monthly Recurring Charge applies for the service and calls made within the local calling area are included at no additional charge. To the extent facilities are available, services offered under this tariff are provided by the Company on an On- Net basis. Unless otherwise noted, prices for services offered under this tariff reflect the On-Net price for such services. Where service is provided on an Off-Net basis, additional charges may apply. 2. Rates All rates are applied per FlexVoice Service arrangement at each service location: Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING January 9, 2014 Boise, Idaho Advice Letter 13-02 IDl1302 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.70 Issue Date: July 30, 2013 Effective Date: August 9, 2013 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.16 FlexVoiceSM Service, (Cont’d.) F. Rates and Charges, (Cont’d.) 2. Rates, (Cont’d.) Call Paths Flex Call Minutes Nonrecurring Charges Monthly Recurring Charge Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 9, 2013 Boise, Idaho Advice Letter 13-03 IDl1303 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.71 Issue Date: December 30, 2013 Effective Date: January 9, 2014 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.17 SIP Trunking Service A. General SIP (Session Initiation Protocol) Trunking Service offers voice channels over Ethernet or TDM services which enable a Customer to originate and terminate calls using IP format. Service is offered in increments of 5 call paths (5 DS0 equivalents) with a minimum of 25 call paths and a maximum of 2,000. All services utilizing TDM-based transport require the installation of a Company- provided managed router to convert the interface from TDM to Ethernet. The demarcation between the Customer’s switch or network and the Company’s network is a Company-provided Session Border Controller (SBC) installed at the Customer’s premises. The compatibility of the make, model and release of the Customer premises equipment must be verified prior to purchase of the SIP Trunking Service. Upon disconnection of the services, all Company-provided equipment must be returned to the Company. B. Service Limitations SIP Trunking Service is not designed for, but may be compatible with, faxing, remote metering, supervisory control and alarm signaling. Customer is responsible for ensuring compatibility when using SIP Trunking Service for these purposes. SIP Trunking Service is designed to support 911 addressing only at the Customer’s physical service location, or at eligible remote locations validated by the Company. The Customer is solely responsible for the acquisition, repair and maintenance of any back-up power system that the Customer deems necessary to support its telecommunications systems. In the event of a power failure, the absence or failure of a battery back-up system will result in the loss of use of the SIP Trunking Service, including 911 service. The Company has no liability or responsibility for such loss of service. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING January 9, 2014 Boise, Idaho Advice Letter 13-03 IDl1303 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.72 Issue Date: December 30, 2013 Effective Date: January 9, 2014 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.17 SIP Trunking Service, (Cont’d.) C. Long Distance Calling Allowance The Customer receives a long distance allowance, which may be used for direct dialed and/or toll free services, based on the call paths purchased. Call Paths Monthly Long Distance Allowance Minutes of Use 25-45 6,500 50-70 13,000 75-95 19,500 100-120 26,000 125-145 32,500 150-170 39,000 175-195 45,500 200-220 52,000 225-245 58,500 250-2,000 65,000 Additional Toll Services are provided pursuant to the Company’s published tariffs and rate schedules. The Customer who does not select the Company as their long distance provider is not eligible to receive the monthly allowance of long distance minutes of usage. D. Telephone Numbers The Customer receives the first 100 telephone numbers (Individual Telephone Number (ITN), Virtual Telephone Number (VTN) and Remote Telephone Number (RTN)) per service location at no charge. Additional ITNs are charged as described in Section 4.12. Additional VTNs are charged as described in Section 4.11. Additional RTNs are charged as described in Section 4.23. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING January 9, 2014 Boise, Idaho Advice Letter 13-03 IDl1303 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.73 Issue Date: December 30, 2013 Effective Date: January 9, 2014 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.17 SIP Trunking Service, (Cont’d.) E. Rates and Charges 1. Application of Rates SIP Trunking Service is comprised of two rate elements; a transport charge and a call path bundle. There is no additional charge for the managed router required for TDM or Off-Net provisioning. To the extent facilities are available, services offered under this tariff are provided by the Company on an On-Net basis. Unless otherwise noted, prices for services offered under this tariff reflect the On-Net price for such services. Where service is provided on an Off-Net basis, additional charges may apply. 2. Rates All rates are applied per SIP Trunking Service at each service location: a. Transport Bandwidth (Mbps) Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months T1 $0 $85 $77 $72 $68 DS3 $0 $325 $293 $276 $260 Ethernet 100 Mbps $0 $325 $293 $276 $260 Ethernet 1 Gbps $0 $500 $450 $425 $400 Notes: PS/ALI (See Section 2.23) is not available on SIP Trunking. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING January 9, 2014 Boise, Idaho Advice Letter 13-03 IDl1303 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.74 Issue Date: December 30, 2013 Effective Date: January 9, 2014 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.17 SIP Trunking Service, (Cont’d.) E. Rates and Charges, (Cont’d.) 2. Rates, (Cont’d.) All rates are applied per SIP Trunking Service at each service location: b. Simultaneous Call Path Increments Simultaneous Call Paths Included LD MOUs Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 25 6,500 $500.00 $594.00 $495.00 $450.00 $427.50 30 6,500 $500.00 $712.80 $594.00 $540.00 $513.00 35 6,500 $500.00 $831.60 $693.00 $630.00 $598.50 40 6,500 $500.00 $950.40 $792.00 $720.00 $684.00 45 6,500 $500.00 $1,069.20 $891.00 $810.00 $769.50 50 13,000 $500.00 $1,188.00 $990.00 $900.00 $855.00 55 13,000 $500.00 $1,306.80 $1,089.00 $990.00 $940.50 60 13,000 $500.00 $1,425.60 $1,188.00 $1,080.00 $1,026.00 65 13,000 $500.00 $1,544.40 $1,287.00 $1,170.00 $1,111.50 70 13,000 $500.00 $1,663.20 $1,386.00 $1,260.00 $1,197.00 75 19,500 $500.00 $1,782.00 $1,485.00 $1,350.00 $1,282.50 80 19,500 $500.00 $1,900.80 $1,584.00 $1,440.00 $1,368.00 85 19,500 $500.00 $2,019.60 $1,683.00 $1,530.00 $1,453.50 90 19,500 $500.00 $2,138.40 $1,782.00 $1,620.00 $1,539.00 95 19,500 $500.00 $2,257.20 $1,881.00 $1,710.00 $1,624.50 100 26,000 $500.00 $2,376.00 $1,980.00 $1,800.00 $1,710.00 105 26,000 $500.00 $2,494.80 $2,079.00 $1,890.00 $1,795.50 110 26,000 $500.00 $2,613.60 $2,178.00 $1,980.00 $1,881.00 115 26,000 $500.00 $2,732.40 $2,277.00 $2,070.00 $1,966.50 120 26,000 $500.00 $2,851.20 $2,376.00 $2,160.00 $2,052.00 125 32,500 $500.00 $2,805.00 $2,337.50 $2,125.00 $2,018.75 130 32,500 $500.00 $2,917.20 $2,431.00 $2,210.00 $2,099.50 135 32,500 $500.00 $3,029.40 $2,524.50 $2,295.00 $2,180.25 140 32,500 $500.00 $3,141.60 $2,618.00 $2,380.00 $2,261.00 145 32,500 $500.00 $3,253.80 $2,711.50 $2,465.00 $2,341.75 150 39,000 $500.00 $3,366.00 $2,805.00 $2,550.00 $2,422.50 155 39,000 $500.00 $3,478.20 $2,898.50 $2,635.00 $2,503.25 160 39,000 $500.00 $3,590.40 $2,992.00 $2,720.00 $2,584.00 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING January 9, 2014 Boise, Idaho Advice Letter 13-03 IDl1303 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.75 Issue Date: December 30, 2013 Effective Date: January 9, 2014 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.17 SIP Trunking Service, (Cont’d.) E. Rates and Charges, (Cont’d.) 2. Rates, (Cont’d.) All rates are applied per SIP Trunking Service at each service location: b. Simultaneous Call Path Increments, (Cont’d.) Simultaneous Call Paths Included LD MOUs Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 165 39,000 $500.00 $3,702.60 $3,085.50 $2,805.00 $2,664.75 170 39,000 $500.00 $3,814.80 $3,179.00 $2,890.00 $2,745.50 175 45,500 $500.00 $3,927.00 $3,272.50 $2,975.00 $2,826.25 180 45,500 $500.00 $4,039.20 $3,366.00 $3,060.00 $2,907.00 185 45,500 $500.00 $4,151.40 $3,459.50 $3,145.00 $2,987.75 190 45,500 $500.00 $4,263.60 $3,553.00 $3,230.00 $3,068.50 195 45,500 $500.00 $4,375.80 $3,646.50 $3,315.00 $3,149.25 200 52,000 $500.00 $4,488.00 $3,740.00 $3,400.00 $3,230.00 205 52,000 $500.00 $4,600.20 $3,833.50 $3,485.00 $3,310.75 210 52,000 $500.00 $4,712.40 $3,927.00 $3,570.00 $3,391.50 215 52,000 $500.00 $4,824.60 $4,020.50 $3,655.00 $3,472.25 220 52,000 $500.00 $4,936.80 $4,114.00 $3,740.00 $3,553.00 225 58,500 $500.00 $5,049.00 $4,207.50 $3,825.00 $3,633.75 230 58,500 $500.00 $5,161.20 $4,301.00 $3,910.00 $3,714.50 235 58,500 $500.00 $5,273.40 $4,394.50 $3,995.00 $3,795.25 240 58,500 $500.00 $5,385.60 $4,488.00 $4,080.00 $3,876.00 245 58,500 $500.00 $5,497.80 $4,581.50 $4,165.00 $3,956.75 250 65,000 $500.00 $5,610.00 $4,675.00 $4,250.00 $4,037.50 255 65,000 $500.00 $5,722.20 $4,768.50 $4,335.00 $4,118.25 260 65,000 $500.00 $5,834.40 $4,862.00 $4,420.00 $4,199.00 265 65,000 $500.00 $5,946.60 $4,955.50 $4,505.00 $4,279.75 270 65,000 $500.00 $6,058.80 $5,049.00 $4,590.00 $4,360.50 275 65,000 $500.00 $5,808.00 $4,840.00 $4,400.00 $4,180.00 280 65,000 $500.00 $5,913.60 $4,928.00 $4,480.00 $4,256.00 285 65,000 $500.00 $6,019.20 $5,016.00 $4,560.00 $4,332.00 290 65,000 $500.00 $6,124.80 $5,104.00 $4,640.00 $4,408.00 295 65,000 $500.00 $6,230.40 $5,192.00 $4,720.00 $4,484.00 300 65,000 $500.00 $6,336.00 $5,280.00 $4,800.00 $4,560.00 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING January 9, 2014 Boise, Idaho Advice Letter 13-03 IDl1303 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.76 Issue Date: December 30, 2013 Effective Date: January 9, 2014 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.17 SIP Trunking Service, (Cont’d.) E. Rates and Charges, (Cont’d.) 2. Rates, (Cont’d.) All rates are applied per SIP Trunking Service at each service location: b. Simultaneous Call Path Increments, (Cont’d.) Simultaneous Call Paths Included LD MOUs Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 305 65,000 $500.00 $6,441.60 $5,368.00 $4,880.00 $4,636.00 310 65,000 $500.00 $6,547.20 $5,456.00 $4,960.00 $4,712.00 315 65,000 $500.00 $6,652.80 $5,544.00 $5,040.00 $4,788.00 320 65,000 $500.00 $6,758.40 $5,632.00 $5,120.00 $4,864.00 325 65,000 $500.00 $6,864.00 $5,720.00 $5,200.00 $4,940.00 330 65,000 $500.00 $6,969.60 $5,808.00 $5,280.00 $5,016.00 335 65,000 $500.00 $7,075.20 $5,896.00 $5,360.00 $5,092.00 340 65,000 $500.00 $7,180.80 $5,984.00 $5,440.00 $5,168.00 345 65,000 $500.00 $7,286.40 $6,072.00 $5,520.00 $5,244.00 350 65,000 $500.00 $7,392.00 $6,160.00 $5,600.00 $5,320.00 355 65,000 $500.00 $7,497.60 $6,248.00 $5,680.00 $5,396.00 360 65,000 $500.00 $7,603.20 $6,336.00 $5,760.00 $5,472.00 365 65,000 $500.00 $7,708.80 $6,424.00 $5,840.00 $5,548.00 370 65,000 $500.00 $7,814.40 $6,512.00 $5,920.00 $5,624.00 375 65,000 $500.00 $7,920.00 $6,600.00 $6,000.00 $5,700.00 380 65,000 $500.00 $8,025.60 $6,688.00 $6,080.00 $5,776.00 385 65,000 $500.00 $8,131.20 $6,776.00 $6,160.00 $5,852.00 390 65,000 $500.00 $8,236.80 $6,864.00 $6,240.00 $5,928.00 395 65,000 $500.00 $8,342.40 $6,952.00 $6,320.00 $6,004.00 400 65,000 $500.00 $8,448.00 $7,040.00 $6,400.00 $6,080.00 405 65,000 $500.00 $8,553.60 $7,128.00 $6,480.00 $6,156.00 410 65,000 $500.00 $8,659.20 $7,216.00 $6,560.00 $6,232.00 415 65,000 $500.00 $8,764.80 $7,304.00 $6,640.00 $6,308.00 420 65,000 $500.00 $8,870.40 $7,392.00 $6,720.00 $6,384.00 425 65,000 $500.00 $8,976.00 $7,480.00 $6,800.00 $6,460.00 430 65,000 $500.00 $9,081.60 $7,568.00 $6,880.00 $6,536.00 435 65,000 $500.00 $9,187.20 $7,656.00 $6,960.00 $6,612.00 440 65,000 $500.00 $9,292.80 $7,744.00 $7,040.00 $6,688.00 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING January 9, 2014 Boise, Idaho Advice Letter 13-03 IDl1303 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.77 Issue Date: December 30, 2013 Effective Date: January 9, 2014 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.17 SIP Trunking Service, (Cont’d.) E. Rates and Charges, (Cont’d.) 2. Rates, (Cont’d.) All rates are applied per SIP Trunking Service at each service location: b. Simultaneous Call Path Increments, (Cont’d.) Simultaneous Call Paths Included LD MOUs Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 445 65,000 $500.00 $9,398.40 $7,832.00 $7,120.00 $6,764.00 450 65,000 $500.00 $9,504.00 $7,920.00 $7,200.00 $6,840.00 455 65,000 $500.00 $9,609.60 $8,008.00 $7,280.00 $6,916.00 460 65,000 $500.00 $9,715.20 $8,096.00 $7,360.00 $6,992.00 465 65,000 $500.00 $9,820.80 $8,184.00 $7,440.00 $7,068.00 470 65,000 $500.00 $9,926.40 $8,272.00 $7,520.00 $7,144.00 475 65,000 $500.00 $10,032.00 $8,360.00 $7,600.00 $7,220.00 480 65,000 $500.00 $10,137.60 $8,448.00 $7,680.00 $7,296.00 485 65,000 $500.00 $10,243.20 $8,536.00 $7,760.00 $7,372.00 490 65,000 $500.00 $10,348.80 $8,624.00 $7,840.00 $7,448.00 495 65,000 $500.00 $10,454.40 $8,712.00 $7,920.00 $7,524.00 500 65,000 $500.00 $10,560.00 $8,800.00 $8,000.00 $7,600.00 505 65,000 $500.00 $10,665.60 $8,888.00 $8,080.00 $7,676.00 510 65,000 $500.00 $10,771.20 $8,976.00 $8,160.00 $7,752.00 515 65,000 $500.00 $10,876.80 $9,064.00 $8,240.00 $7,828.00 520 65,000 $500.00 $10,982.40 $9,152.00 $8,320.00 $7,904.00 525 65,000 $500.00 $11,088.00 $9,240.00 $8,400.00 $7,980.00 530 65,000 $500.00 $11,193.60 $9,328.00 $8,480.00 $8,056.00 535 65,000 $500.00 $11,299.20 $9,416.00 $8,560.00 $8,132.00 540 65,000 $500.00 $11,404.80 $9,504.00 $8,640.00 $8,208.00 545 65,000 $500.00 $11,510.40 $9,592.00 $8,720.00 $8,284.00 550 65,000 $500.00 $10,890.00 $9,075.00 $8,250.00 $7,837.50 555 65,000 $500.00 $10,989.00 $9,157.50 $8,325.00 $7,908.75 560 65,000 $500.00 $11,088.00 $9,240.00 $8,400.00 $7,980.00 565 65,000 $500.00 $11,187.00 $9,322.50 $8,475.00 $8,051.25 570 65,000 $500.00 $11,286.00 $9,405.00 $8,550.00 $8,122.50 575 65,000 $500.00 $11,385.00 $9,487.50 $8,625.00 $8,193.75 580 65,000 $500.00 $11,484.00 $9,570.00 $8,700.00 $8,265.00 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING January 9, 2014 Boise, Idaho Advice Letter 13-03 IDl1303 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.78 Issue Date: December 30, 2013 Effective Date: January 9, 2014 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.17 SIP Trunking Service, (Cont’d.) E. Rates and Charges, (Cont’d.) 2. Rates, (Cont’d.) All rates are applied per SIP Trunking Service at each service location: b. Simultaneous Call Path Increments, (Cont’d.) Simultaneous Call Paths Included LD MOUs Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 585 65,000 $500.00 $11,583.00 $9,652.50 $8,775.00 $8,336.25 590 65,000 $500.00 $11,682.00 $9,735.00 $8,850.00 $8,407.50 595 65,000 $500.00 $11,781.00 $9,817.50 $8,925.00 $8,478.75 600 65,000 $500.00 $11,880.00 $9,900.00 $9,000.00 $8,550.00 605 65,000 $500.00 $11,979.00 $9,982.50 $9,075.00 $8,621.25 610 65,000 $500.00 $12,078.00 $10,065.00 $9,150.00 $8,692.50 615 65,000 $500.00 $12,177.00 $10,147.50 $9,225.00 $8,763.75 620 65,000 $500.00 $12,276.00 $10,230.00 $9,300.00 $8,835.00 625 65,000 $500.00 $12,375.00 $10,312.50 $9,375.00 $8,906.25 630 65,000 $500.00 $12,474.00 $10,395.00 $9,450.00 $8,977.50 635 65,000 $500.00 $12,573.00 $10,477.50 $9,525.00 $9,048.75 640 65,000 $500.00 $12,672.00 $10,560.00 $9,600.00 $9,120.00 645 65,000 $500.00 $12,771.00 $10,642.50 $9,675.00 $9,191.25 650 65,000 $500.00 $12,870.00 $10,725.00 $9,750.00 $9,262.50 655 65,000 $500.00 $12,969.00 $10,807.50 $9,825.00 $9,333.75 660 65,000 $500.00 $13,068.00 $10,890.00 $9,900.00 $9,405.00 665 65,000 $500.00 $13,167.00 $10,972.50 $9,975.00 $9,476.25 670 65,000 $500.00 $13,266.00 $11,055.00 $10,050.00 $9,547.50 675 65,000 $500.00 $13,365.00 $11,137.50 $10,125.00 $9,618.75 680 65,000 $500.00 $13,464.00 $11,220.00 $10,200.00 $9,690.00 685 65,000 $500.00 $13,563.00 $11,302.50 $10,275.00 $9,761.25 690 65,000 $500.00 $13,662.00 $11,385.00 $10,350.00 $9,832.50 695 65,000 $500.00 $13,761.00 $11,467.50 $10,425.00 $9,903.75 700 65,000 $500.00 $13,860.00 $11,550.00 $10,500.00 $9,975.00 705 65,000 $500.00 $13,959.00 $11,632.50 $10,575.00 $10,046.25 710 65,000 $500.00 $14,058.00 $11,715.00 $10,650.00 $10,117.50 715 65,000 $500.00 $14,157.00 $11,797.50 $10,725.00 $10,188.75 720 65,000 $500.00 $14,256.00 $11,880.00 $10,800.00 $10,260.00 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING January 9, 2014 Boise, Idaho Advice Letter 13-03 IDl1303 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.79 Issue Date: December 30, 2013 Effective Date: January 9, 2014 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.17 SIP Trunking Service, (Cont’d.) E. Rates and Charges, (Cont’d.) 2. Rates, (Cont’d.) All rates are applied per SIP Trunking Service at each service location: b. Simultaneous Call Path Increments, (Cont’d.) Simultaneous Call Paths Included LD MOUs Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 725 65,000 $500.00 $14,355.00 $11,962.50 $10,875.00 $10,331.25 730 65,000 $500.00 $14,454.00 $12,045.00 $10,950.00 $10,402.50 735 65,000 $500.00 $14,553.00 $12,127.50 $11,025.00 $10,473.75 740 65,000 $500.00 $14,652.00 $12,210.00 $11,100.00 $10,545.00 745 65,000 $500.00 $14,751.00 $12,292.50 $11,175.00 $10,616.25 750 65,000 $500.00 $14,850.00 $12,375.00 $11,250.00 $10,687.50 755 65,000 $500.00 $14,949.00 $12,457.50 $11,325.00 $10,758.75 760 65,000 $500.00 $15,048.00 $12,540.00 $11,400.00 $10,830.00 765 65,000 $500.00 $15,147.00 $12,622.50 $11,475.00 $10,901.25 770 65,000 $500.00 $15,246.00 $12,705.00 $11,550.00 $10,972.50 775 65,000 $500.00 $15,345.00 $12,787.50 $11,625.00 $11,043.75 780 65,000 $500.00 $15,444.00 $12,870.00 $11,700.00 $11,115.00 785 65,000 $500.00 $15,543.00 $12,952.50 $11,775.00 $11,186.25 790 65,000 $500.00 $15,642.00 $13,035.00 $11,850.00 $11,257.50 795 65,000 $500.00 $15,741.00 $13,117.50 $11,925.00 $11,328.75 800 65,000 $500.00 $15,840.00 $13,200.00 $12,000.00 $11,400.00 805 65,000 $500.00 $15,939.00 $13,282.50 $12,075.00 $11,471.25 810 65,000 $500.00 $16,038.00 $13,365.00 $12,150.00 $11,542.50 815 65,000 $500.00 $16,137.00 $13,447.50 $12,225.00 $11,613.75 820 65,000 $500.00 $16,236.00 $13,530.00 $12,300.00 $11,685.00 825 65,000 $500.00 $16,335.00 $13,612.50 $12,375.00 $11,756.25 830 65,000 $500.00 $16,434.00 $13,695.00 $12,450.00 $11,827.50 835 65,000 $500.00 $16,533.00 $13,777.50 $12,525.00 $11,898.75 840 65,000 $500.00 $16,632.00 $13,860.00 $12,600.00 $11,970.00 845 65,000 $500.00 $16,731.00 $13,942.50 $12,675.00 $12,041.25 850 65,000 $500.00 $16,830.00 $14,025.00 $12,750.00 $12,112.50 855 65,000 $500.00 $16,929.00 $14,107.50 $12,825.00 $12,183.75 860 65,000 $500.00 $17,028.00 $14,190.00 $12,900.00 $12,255.00 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING January 9, 2014 Boise, Idaho Advice Letter 13-03 IDl1303 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.80 Issue Date: December 30, 2013 Effective Date: January 9, 2014 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.17 SIP Trunking Service, (Cont’d.) E. Rates and Charges, (Cont’d.) 2. Rates, (Cont’d.) All rates are applied per SIP Trunking Service at each service location: b. Simultaneous Call Path Increments, (Cont’d.) Simultaneous Call Paths Included LD MOUs Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 865 65,000 $500.00 $17,127.00 $14,272.50 $12,975.00 $12,326.25 870 65,000 $500.00 $17,226.00 $14,355.00 $13,050.00 $12,397.50 875 65,000 $500.00 $17,325.00 $14,437.50 $13,125.00 $12,468.75 880 65,000 $500.00 $17,424.00 $14,520.00 $13,200.00 $12,540.00 885 65,000 $500.00 $17,523.00 $14,602.50 $13,275.00 $12,611.25 890 65,000 $500.00 $17,622.00 $14,685.00 $13,350.00 $12,682.50 895 65,000 $500.00 $17,721.00 $14,767.50 $13,425.00 $12,753.75 900 65,000 $500.00 $17,820.00 $14,850.00 $13,500.00 $12,825.00 905 65,000 $500.00 $17,919.00 $14,932.50 $13,575.00 $12,896.25 910 65,000 $500.00 $18,018.00 $15,015.00 $13,650.00 $12,967.50 915 65,000 $500.00 $18,117.00 $15,097.50 $13,725.00 $13,038.75 920 65,000 $500.00 $18,216.00 $15,180.00 $13,800.00 $13,110.00 925 65,000 $500.00 $18,315.00 $15,262.50 $13,875.00 $13,181.25 930 65,000 $500.00 $18,414.00 $15,345.00 $13,950.00 $13,252.50 935 65,000 $500.00 $18,513.00 $15,427.50 $14,025.00 $13,323.75 940 65,000 $500.00 $18,612.00 $15,510.00 $14,100.00 $13,395.00 945 65,000 $500.00 $18,711.00 $15,592.50 $14,175.00 $13,466.25 950 65,000 $500.00 $18,810.00 $15,675.00 $14,250.00 $13,537.50 955 65,000 $500.00 $18,909.00 $15,757.50 $14,325.00 $13,608.75 960 65,000 $500.00 $19,008.00 $15,840.00 $14,400.00 $13,680.00 965 65,000 $500.00 $19,107.00 $15,922.50 $14,475.00 $13,751.25 970 65,000 $500.00 $19,206.00 $16,005.00 $14,550.00 $13,822.50 975 65,000 $500.00 $19,305.00 $16,087.50 $14,625.00 $13,893.75 980 65,000 $500.00 $19,404.00 $16,170.00 $14,700.00 $13,965.00 985 65,000 $500.00 $19,503.00 $16,252.50 $14,775.00 $14,036.25 990 65,000 $500.00 $19,602.00 $16,335.00 $14,850.00 $14,107.50 995 65,000 $500.00 $19,701.00 $16,417.50 $14,925.00 $14,178.75 1000 65,000 $500.00 $19,800.00 $16,500.00 $15,000.00 $14,250.00 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING January 9, 2014 Boise, Idaho Advice Letter 13-03 IDl1303 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.81 Issue Date: December 30, 2013 Effective Date: January 9, 2014 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.17 SIP Trunking Service, (Cont’d.) E. Rates and Charges, (Cont’d.) 2. Rates, (Cont’d.) All rates are applied per SIP Trunking Service at each service location: b. Simultaneous Call Path Increments, (Cont’d.) Simultaneous Call Paths Included LD MOUs Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 1005 65,000 $500.00 $19,899.00 $16,582.50 $15,075.00 $14,321.25 1010 65,000 $500.00 $19,998.00 $16,665.00 $15,150.00 $14,392.50 1015 65,000 $500.00 $20,097.00 $16,747.50 $15,225.00 $14,463.75 1020 65,000 $500.00 $20,196.00 $16,830.00 $15,300.00 $14,535.00 1025 65,000 $500.00 $20,295.00 $16,912.50 $15,375.00 $14,606.25 1030 65,000 $500.00 $20,394.00 $16,995.00 $15,450.00 $14,677.50 1035 65,000 $500.00 $20,493.00 $17,077.50 $15,525.00 $14,748.75 1040 65,000 $500.00 $20,592.00 $17,160.00 $15,600.00 $14,820.00 1045 65,000 $500.00 $20,691.00 $17,242.50 $15,675.00 $14,891.25 1050 65,000 $500.00 $20,790.00 $17,325.00 $15,750.00 $14,962.50 1055 65,000 $500.00 $20,889.00 $17,407.50 $15,825.00 $15,033.75 1060 65,000 $500.00 $20,988.00 $17,490.00 $15,900.00 $15,105.00 1065 65,000 $500.00 $21,087.00 $17,572.50 $15,975.00 $15,176.25 1070 65,000 $500.00 $21,186.00 $17,655.00 $16,050.00 $15,247.50 1075 65,000 $500.00 $21,285.00 $17,737.50 $16,125.00 $15,318.75 1080 65,000 $500.00 $21,384.00 $17,820.00 $16,200.00 $15,390.00 1085 65,000 $500.00 $21,483.00 $17,902.50 $16,275.00 $15,461.25 1090 65,000 $500.00 $21,582.00 $17,985.00 $16,350.00 $15,532.50 1095 65,000 $500.00 $21,681.00 $18,067.50 $16,425.00 $15,603.75 1100 65,000 $500.00 $19,965.00 $16,637.50 $15,125.00 $14,368.75 1105 65,000 $500.00 $20,055.75 $16,713.13 $15,193.75 $14,434.06 1110 65,000 $500.00 $20,146.50 $16,788.75 $15,262.50 $14,499.38 1115 65,000 $500.00 $20,237.25 $16,864.38 $15,331.25 $14,564.69 1120 65,000 $500.00 $20,328.00 $16,940.00 $15,400.00 $14,630.00 1125 65,000 $500.00 $20,418.75 $17,015.63 $15,468.75 $14,695.31 1130 65,000 $500.00 $20,509.50 $17,091.25 $15,537.50 $14,760.63 1135 65,000 $500.00 $20,600.25 $17,166.88 $15,606.25 $14,825.94 1140 65,000 $500.00 $20,691.00 $17,242.50 $15,675.00 $14,891.25 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING January 9, 2014 Boise, Idaho Advice Letter 13-03 IDl1303 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.82 Issue Date: December 30, 2013 Effective Date: January 9, 2014 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.17 SIP Trunking Service, (Cont’d.) E. Rates and Charges, (Cont’d.) 2. Rates, (Cont’d.) All rates are applied per SIP Trunking Service at each service location: b. Simultaneous Call Path Increments, (Cont’d.) Simultaneous Call Paths Included LD MOUs Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 1145 65,000 $500.00 $20,781.75 $17,318.13 $15,743.75 $14,956.56 1150 65,000 $500.00 $20,872.50 $17,393.75 $15,812.50 $15,021.88 1155 65,000 $500.00 $20,963.25 $17,469.38 $15,881.25 $15,087.19 1160 65,000 $500.00 $21,054.00 $17,545.00 $15,950.00 $15,152.50 1165 65,000 $500.00 $21,144.75 $17,620.63 $16,018.75 $15,217.81 1170 65,000 $500.00 $21,235.50 $17,696.25 $16,087.50 $15,283.13 1175 65,000 $500.00 $21,326.25 $17,771.88 $16,156.25 $15,348.44 1180 65,000 $500.00 $21,417.00 $17,847.50 $16,225.00 $15,413.75 1185 65,000 $500.00 $21,507.75 $17,923.13 $16,293.75 $15,479.06 1190 65,000 $500.00 $21,598.50 $17,998.75 $16,362.50 $15,544.38 1195 65,000 $500.00 $21,689.25 $18,074.38 $16,431.25 $15,609.69 1200 65,000 $500.00 $21,780.00 $18,150.00 $16,500.00 $15,675.00 1205 65,000 $500.00 $21,870.75 $18,225.63 $16,568.75 $15,740.31 1210 65,000 $500.00 $21,961.50 $18,301.25 $16,637.50 $15,805.63 1215 65,000 $500.00 $22,052.25 $18,376.88 $16,706.25 $15,870.94 1220 65,000 $500.00 $22,143.00 $18,452.50 $16,775.00 $15,936.25 1225 65,000 $500.00 $22,233.75 $18,528.13 $16,843.75 $16,001.56 1230 65,000 $500.00 $22,324.50 $18,603.75 $16,912.50 $16,066.88 1235 65,000 $500.00 $22,415.25 $18,679.38 $16,981.25 $16,132.19 1240 65,000 $500.00 $22,506.00 $18,755.00 $17,050.00 $16,197.50 1245 65,000 $500.00 $22,596.75 $18,830.63 $17,118.75 $16,262.81 1250 65,000 $500.00 $22,687.50 $18,906.25 $17,187.50 $16,328.13 1255 65,000 $500.00 $22,778.25 $18,981.88 $17,256.25 $16,393.44 1260 65,000 $500.00 $22,869.00 $19,057.50 $17,325.00 $16,458.75 1265 65,000 $500.00 $22,959.75 $19,133.13 $17,393.75 $16,524.06 1270 65,000 $500.00 $23,050.50 $19,208.75 $17,462.50 $16,589.38 1275 65,000 $500.00 $23,141.25 $19,284.38 $17,531.25 $16,654.69 1280 65,000 $500.00 $23,232.00 $19,360.00 $17,600.00 $16,720.00 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING January 9, 2014 Boise, Idaho Advice Letter 13-03 IDl1303 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.83 Issue Date: December 30, 2013 Effective Date: January 9, 2014 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.17 SIP Trunking Service, (Cont’d.) E. Rates and Charges, (Cont’d.) 2. Rates, (Cont’d.) All rates are applied per SIP Trunking Service at each service location: b. Simultaneous Call Path Increments, (Cont’d.) Simultaneous Call Paths Included LD MOUs Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 1285 65,000 $500.00 $23,322.75 $19,435.63 $17,668.75 $16,785.31 1290 65,000 $500.00 $23,413.50 $19,511.25 $17,737.50 $16,850.63 1295 65,000 $500.00 $23,504.25 $19,586.88 $17,806.25 $16,915.94 1300 65,000 $500.00 $23,595.00 $19,662.50 $17,875.00 $16,981.25 1305 65,000 $500.00 $23,685.75 $19,738.13 $17,943.75 $17,046.56 1310 65,000 $500.00 $23,776.50 $19,813.75 $18,012.50 $17,111.88 1315 65,000 $500.00 $23,867.25 $19,889.38 $18,081.25 $17,177.19 1320 65,000 $500.00 $23,958.00 $19,965.00 $18,150.00 $17,242.50 1325 65,000 $500.00 $24,048.75 $20,040.63 $18,218.75 $17,307.81 1330 65,000 $500.00 $24,139.50 $20,116.25 $18,287.50 $17,373.13 1335 65,000 $500.00 $24,230.25 $20,191.88 $18,356.25 $17,438.44 1340 65,000 $500.00 $24,321.00 $20,267.50 $18,425.00 $17,503.75 1345 65,000 $500.00 $24,411.75 $20,343.13 $18,493.75 $17,569.06 1350 65,000 $500.00 $24,502.50 $20,418.75 $18,562.50 $17,634.38 1355 65,000 $500.00 $24,593.25 $20,494.38 $18,631.25 $17,699.69 1360 65,000 $500.00 $24,684.00 $20,570.00 $18,700.00 $17,765.00 1365 65,000 $500.00 $24,774.75 $20,645.63 $18,768.75 $17,830.31 1370 65,000 $500.00 $24,865.50 $20,721.25 $18,837.50 $17,895.63 1375 65,000 $500.00 $24,956.25 $20,796.88 $18,906.25 $17,960.94 1380 65,000 $500.00 $25,047.00 $20,872.50 $18,975.00 $18,026.25 1385 65,000 $500.00 $25,137.75 $20,948.13 $19,043.75 $18,091.56 1390 65,000 $500.00 $25,228.50 $21,023.75 $19,112.50 $18,156.88 1395 65,000 $500.00 $25,319.25 $21,099.38 $19,181.25 $18,222.19 1400 65,000 $500.00 $25,410.00 $21,175.00 $19,250.00 $18,287.50 1405 65,000 $500.00 $25,500.75 $21,250.63 $19,318.75 $18,352.81 1410 65,000 $500.00 $25,591.50 $21,326.25 $19,387.50 $18,418.13 1415 65,000 $500.00 $25,682.25 $21,401.88 $19,456.25 $18,483.44 1420 65,000 $500.00 $25,773.00 $21,477.50 $19,525.00 $18,548.75 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING January 9, 2014 Boise, Idaho Advice Letter 13-03 IDl1303 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.84 Issue Date: December 30, 2013 Effective Date: January 9, 2014 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.17 SIP Trunking Service, (Cont’d.) E. Rates and Charges, (Cont’d.) 2. Rates, (Cont’d.) All rates are applied per SIP Trunking Service at each service location: b. Simultaneous Call Path Increments, (Cont’d.) Simultaneous Call Paths Included LD MOUs Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 1425 65,000 $500.00 $25,863.75 $21,553.13 $19,593.75 $18,614.06 1430 65,000 $500.00 $25,954.50 $21,628.75 $19,662.50 $18,679.38 1435 65,000 $500.00 $26,045.25 $21,704.38 $19,731.25 $18,744.69 1440 65,000 $500.00 $26,136.00 $21,780.00 $19,800.00 $18,810.00 1445 65,000 $500.00 $26,226.75 $21,855.63 $19,868.75 $18,875.31 1450 65,000 $500.00 $26,317.50 $21,931.25 $19,937.50 $18,940.63 1455 65,000 $500.00 $26,408.25 $22,006.88 $20,006.25 $19,005.94 1460 65,000 $500.00 $26,499.00 $22,082.50 $20,075.00 $19,071.25 1465 65,000 $500.00 $26,589.75 $22,158.13 $20,143.75 $19,136.56 1470 65,000 $500.00 $26,680.50 $22,233.75 $20,212.50 $19,201.88 1475 65,000 $500.00 $26,771.25 $22,309.38 $20,281.25 $19,267.19 1480 65,000 $500.00 $26,862.00 $22,385.00 $20,350.00 $19,332.50 1485 65,000 $500.00 $26,952.75 $22,460.63 $20,418.75 $19,397.81 1490 65,000 $500.00 $27,043.50 $22,536.25 $20,487.50 $19,463.13 1495 65,000 $500.00 $27,134.25 $22,611.88 $20,556.25 $19,528.44 1500 65,000 $500.00 $27,225.00 $22,687.50 $20,625.00 $19,593.75 1505 65,000 $500.00 $27,315.75 $22,763.13 $20,693.75 $19,659.06 1510 65,000 $500.00 $27,406.50 $22,838.75 $20,762.50 $19,724.38 1515 65,000 $500.00 $27,497.25 $22,914.38 $20,831.25 $19,789.69 1520 65,000 $500.00 $27,588.00 $22,990.00 $20,900.00 $19,855.00 1525 65,000 $500.00 $27,678.75 $23,065.63 $20,968.75 $19,920.31 1530 65,000 $500.00 $27,769.50 $23,141.25 $21,037.50 $19,985.63 1535 65,000 $500.00 $27,860.25 $23,216.88 $21,106.25 $20,050.94 1540 65,000 $500.00 $27,951.00 $23,292.50 $21,175.00 $20,116.25 1545 65,000 $500.00 $28,041.75 $23,368.13 $21,243.75 $20,181.56 1550 65,000 $500.00 $28,132.50 $23,443.75 $21,312.50 $20,246.88 1555 65,000 $500.00 $28,223.25 $23,519.38 $21,381.25 $20,312.19 1560 65,000 $500.00 $28,314.00 $23,595.00 $21,450.00 $20,377.50 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING January 9, 2014 Boise, Idaho Advice Letter 13-03 IDl1303 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.85 Issue Date: December 30, 2013 Effective Date: January 9, 2014 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.17 SIP Trunking Service, (Cont’d.) E. Rates and Charges, (Cont’d.) 2. Rates, (Cont’d.) All rates are applied per SIP Trunking Service at each service location: b. Simultaneous Call Path Increments, (Cont’d.) Simultaneous Call Paths Included LD MOUs Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 1565 65,000 $500.00 $28,404.75 $23,670.63 $21,518.75 $20,442.81 1570 65,000 $500.00 $28,495.50 $23,746.25 $21,587.50 $20,508.13 1575 65,000 $500.00 $28,586.25 $23,821.88 $21,656.25 $20,573.44 1580 65,000 $500.00 $28,677.00 $23,897.50 $21,725.00 $20,638.75 1585 65,000 $500.00 $28,767.75 $23,973.13 $21,793.75 $20,704.06 1590 65,000 $500.00 $28,858.50 $24,048.75 $21,862.50 $20,769.38 1595 65,000 $500.00 $28,949.25 $24,124.38 $21,931.25 $20,834.69 1600 65,000 $500.00 $29,040.00 $24,200.00 $22,000.00 $20,900.00 1605 65,000 $500.00 $29,130.75 $24,275.63 $22,068.75 $20,965.31 1610 65,000 $500.00 $29,221.50 $24,351.25 $22,137.50 $21,030.63 1615 65,000 $500.00 $29,312.25 $24,426.88 $22,206.25 $21,095.94 1620 65,000 $500.00 $29,403.00 $24,502.50 $22,275.00 $21,161.25 1625 65,000 $500.00 $29,493.75 $24,578.13 $22,343.75 $21,226.56 1630 65,000 $500.00 $29,584.50 $24,653.75 $22,412.50 $21,291.88 1635 65,000 $500.00 $29,675.25 $24,729.38 $22,481.25 $21,357.19 1640 65,000 $500.00 $29,766.00 $24,805.00 $22,550.00 $21,422.50 1645 65,000 $500.00 $29,856.75 $24,880.63 $22,618.75 $21,487.81 1650 65,000 $500.00 $29,947.50 $24,956.25 $22,687.50 $21,553.13 1655 65,000 $500.00 $30,038.25 $25,031.88 $22,756.25 $21,618.44 1660 65,000 $500.00 $30,129.00 $25,107.50 $22,825.00 $21,683.75 1665 65,000 $500.00 $30,219.75 $25,183.13 $22,893.75 $21,749.06 1670 65,000 $500.00 $30,310.50 $25,258.75 $22,962.50 $21,814.38 1675 65,000 $500.00 $30,401.25 $25,334.38 $23,031.25 $21,879.69 1680 65,000 $500.00 $30,492.00 $25,410.00 $23,100.00 $21,945.00 1685 65,000 $500.00 $30,582.75 $25,485.63 $23,168.75 $22,010.31 1690 65,000 $500.00 $30,673.50 $25,561.25 $23,237.50 $22,075.63 1695 65,000 $500.00 $30,764.25 $25,636.88 $23,306.25 $22,140.94 1700 65,000 $500.00 $30,855.00 $25,712.50 $23,375.00 $22,206.25 1705 65,000 $500.00 $30,945.75 $25,788.13 $23,443.75 $22,271.56 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING January 9, 2014 Boise, Idaho Advice Letter 13-03 IDl1303 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.86 Issue Date: December 30, 2013 Effective Date: January 9, 2014 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.17 SIP Trunking Service, (Cont’d.) E. Rates and Charges, (Cont’d.) 2. Rates, (Cont’d.) All rates are applied per SIP Trunking Service at each service location: b. Simultaneous Call Path Increments, (Cont’d.) Simultaneous Call Paths Included LD MOUs Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 1710 65,000 $500.00 $31,036.50 $25,863.75 $23,512.50 $22,336.88 1715 65,000 $500.00 $31,127.25 $25,939.38 $23,581.25 $22,402.19 1720 65,000 $500.00 $31,218.00 $26,015.00 $23,650.00 $22,467.50 1725 65,000 $500.00 $31,308.75 $26,090.63 $23,718.75 $22,532.81 1730 65,000 $500.00 $31,399.50 $26,166.25 $23,787.50 $22,598.13 1735 65,000 $500.00 $31,490.25 $26,241.88 $23,856.25 $22,663.44 1740 65,000 $500.00 $31,581.00 $26,317.50 $23,925.00 $22,728.75 1745 65,000 $500.00 $31,671.75 $26,393.13 $23,993.75 $22,794.06 1750 65,000 $500.00 $31,762.50 $26,468.75 $24,062.50 $22,859.38 1755 65,000 $500.00 $31,853.25 $26,544.38 $24,131.25 $22,924.69 1760 65,000 $500.00 $31,944.00 $26,620.00 $24,200.00 $22,990.00 1765 65,000 $500.00 $32,034.75 $26,695.63 $24,268.75 $23,055.31 1770 65,000 $500.00 $32,125.50 $26,771.25 $24,337.50 $23,120.63 1775 65,000 $500.00 $32,216.25 $26,846.88 $24,406.25 $23,185.94 1780 65,000 $500.00 $32,307.00 $26,922.50 $24,475.00 $23,251.25 1785 65,000 $500.00 $32,397.75 $26,998.13 $24,543.75 $23,316.56 1790 65,000 $500.00 $32,488.50 $27,073.75 $24,612.50 $23,381.88 1795 65,000 $500.00 $32,579.25 $27,149.38 $24,681.25 $23,447.19 1800 65,000 $500.00 $32,670.00 $27,225.00 $24,750.00 $23,512.50 1805 65,000 $500.00 $32,760.75 $27,300.63 $24,818.75 $23,577.81 1810 65,000 $500.00 $32,851.50 $27,376.25 $24,887.50 $23,643.13 1815 65,000 $500.00 $32,942.25 $27,451.88 $24,956.25 $23,708.44 1820 65,000 $500.00 $33,033.00 $27,527.50 $25,025.00 $23,773.75 1825 65,000 $500.00 $33,123.75 $27,603.13 $25,093.75 $23,839.06 1830 65,000 $500.00 $33,214.50 $27,678.75 $25,162.50 $23,904.38 1835 65,000 $500.00 $33,305.25 $27,754.38 $25,231.25 $23,969.69 1840 65,000 $500.00 $33,396.00 $27,830.00 $25,300.00 $24,035.00 1845 65,000 $500.00 $33,486.75 $27,905.63 $25,368.75 $24,100.31 1850 65,000 $500.00 $33,577.50 $27,981.25 $25,437.50 $24,165.63 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING January 9, 2014 Boise, Idaho Advice Letter 13-03 IDl1303 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 161.87 Issue Date: December 30, 2013 Effective Date: January 9, 2014 SECTION 5 - BUSINESS NETWORK SWITCHED SERVICES, (CONT’D.) 5.2 Service Descriptions and Rates, (Cont’d.) 5.2.17 SIP Trunking Service, (Cont’d.) E. Rates and Charges, (Cont’d.) 2. Rates, (Cont’d.) All rates are applied per SIP Trunking Service at each service location: b. Simultaneous Call Path Increments, (Cont’d.) Simultaneous Call Paths Included LD MOUs Nonrecurring Charge Monthly Recurring Charge 12 Months 24 Months 36 Months 60 Months 1855 65,000 $500.00 $33,668.25 $28,056.88 $25,506.25 $24,230.94 1860 65,000 $500.00 $33,759.00 $28,132.50 $25,575.00 $24,296.25 1865 65,000 $500.00 $33,849.75 $28,208.13 $25,643.75 $24,361.56 1870 65,000 $500.00 $33,940.50 $28,283.75 $25,712.50 $24,426.88 1875 65,000 $500.00 $34,031.25 $28,359.38 $25,781.25 $24,492.19 1880 65,000 $500.00 $34,122.00 $28,435.00 $25,850.00 $24,557.50 1885 65,000 $500.00 $34,212.75 $28,510.63 $25,918.75 $24,622.81 1890 65,000 $500.00 $34,303.50 $28,586.25 $25,987.50 $24,688.13 1895 65,000 $500.00 $34,394.25 $28,661.88 $26,056.25 $24,753.44 1900 65,000 $500.00 $34,485.00 $28,737.50 $26,125.00 $24,818.75 1905 65,000 $500.00 $34,575.75 $28,813.13 $26,193.75 $24,884.06 1910 65,000 $500.00 $34,666.50 $28,888.75 $26,262.50 $24,949.38 1915 65,000 $500.00 $34,757.25 $28,964.38 $26,331.25 $25,014.69 1920 65,000 $500.00 $34,848.00 $29,040.00 $26,400.00 $25,080.00 1925 65,000 $500.00 $34,938.75 $29,115.63 $26,468.75 $25,145.31 1930 65,000 $500.00 $35,029.50 $29,191.25 $26,537.50 $25,210.63 1935 65,000 $500.00 $35,120.25 $29,266.88 $26,606.25 $25,275.94 1940 65,000 $500.00 $35,211.00 $29,342.50 $26,675.00 $25,341.25 1945 65,000 $500.00 $35,301.75 $29,418.13 $26,743.75 $25,406.56 1950 65,000 $500.00 $35,392.50 $29,493.75 $26,812.50 $25,471.88 1955 65,000 $500.00 $35,483.25 $29,569.38 $26,881.25 $25,537.19 1960 65,000 $500.00 $35,574.00 $29,645.00 $26,950.00 $25,602.50 1965 65,000 $500.00 $35,664.75 $29,720.63 $27,018.75 $25,667.81 1970 65,000 $500.00 $35,755.50 $29,796.25 $27,087.50 $25,733.13 1975 65,000 $500.00 $35,846.25 $29,871.88 $27,156.25 $25,798.44 1980 65,000 $500.00 $35,937.00 $29,947.50 $27,225.00 $25,863.75 1985 65,000 $500.00 $36,027.75 $30,023.13 $27,293.75 $25,929.06 1990 65,000 $500.00 $36,118.50 $30,098.75 $27,362.50 $25,994.38 1995 65,000 $500.00 $36,209.25 $30,174.38 $27,431.25 $26,059.69 2000 65,000 $500.00 $36,300.00 $30,250.00 $27,500.00 $26,125.00 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING January 9, 2014 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 162 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 6 - TOLL SERVICE DESCRIPTIONS AND RATES 6.1 Rate Regulations 6.1.1 General IntraLATA toll service is furnished for telephone communication between telephones in different local calling areas but within the same LATA in accordance with the regulations and schedules of charges specified in this tariff. InterLATA toll service is furnished for telephone communication between telephones in different LATAs. The toll service charges specified in this section are in payment for all service furnished between the calling and called telephone, except as otherwise provided in this tariff. IntraLATA and InterLATA toll calling includes the following types of calls: dialed direct, calling card, collect, third number billed, special toll billing, requests to notify of time and charges, person to person calling and other station to station calls. 6.1.2 Classes of Calls Service is offered as two classes: station to station calling and person to person calling. A. Station to Station Service is that service where the person originating the call dials the telephone number desired or gives the operator the telephone number of the desired telephone station or system. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 163 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 6 - TOLL SERVICE DESCRIPTIONS AND RATES, (CONT’D.) 6.1 Rate Regulations, (Cont’d.) 6.1.3 Timing of Calls A. Unless otherwise indicated, all calls are timed in six (6) second increments. B. For station to station calls, call timing begins when a connection is established between the calling telephone and the called telephone station. C. For person to person calls, call timing begins when connection is established between the calling person and the particular person, station or mobile unit specified or an agreed alternate. D. Call timing ends when the calling station "hangs up", thereby releasing the network connection. If the called station "hangs up" but the calling station does not, chargeable time ends when the network connection is released either by automatic timing equipment in the telephone network or by the Company operator. E. Calls originating in one time period and terminating in another, will be billed the rates in effect at the beginning of each minute. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 164 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 6 - TOLL SERVICE DESCRIPTIONS AND RATES, (CONT’D.) 6.1 Rate Regulations, (Cont’d.) 6.1.4 Time Periods Defined Unless otherwise indicated in this tariff, the following time periods apply. A. Rate Periods Except Holidays B. Holiday Rate Periods Holidays include: C. All times refer to local time. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 165 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 6 - TOLL SERVICE DESCRIPTIONS AND RATES, (CONT’D.) 6.2 Toll Blocking Toll Blocking is an optional feature that permits a Customer to restrict access from its telephone lines or trunks to certain toll services. The following toll service blocking options are available at no charge to TWTC long distance business Customers. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 166 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 6 - TOLL SERVICE DESCRIPTIONS AND RATES, (CONT’D.) 6.3 InterLATA Toll Services Service is available only in conjunction with the Customer's subscription to the Company's Local Exchange Services. For Customers subscribing to the Company's Local Exchange Services, service is available on a Switchless basis or provisioned on a Dedicated Long Distance facility. If the Customer discontinues services with the Company such that the only remaining service is Switchless and/or Dedicated Long Distance Services, the Company reserves the right to discontinue the Switchless and/or Dedicated Long Distance Services upon providing the Customer a 30 day advance notice of disconnection. The Company may waive the Local Exchange Service requirement for Dedicated Long Distance Facility on an individual case basis. 6.3.1 InterLATA Calling Service A. General Description InterLATA 1+ Calling Service is an interLATA long distance service that is flat rated and is billed in six (6) second increments. Service is available to Customers over the Company's switched or switchless access lines. No minimum volume commitment is required. This service is available to Customers that subscribe to the Company's Local Exchange Services in a minimum of one location. Customers that meet the minimum requirement may also purchase service at locations where they do not subscribe to the Company's Local Exchange Services and / or subscribe to a dedicated On-Net direct dial service over the Company's carrier's digital network utilizing a DS1 connection between the Company's switch and the carrier's nearest hub. All Off-Net services will be handled on a contractual basis only. To the extent facilities are available, services offered under this tariff are provided by the Company on an On-Net basis. Unless otherwise noted, pricing for services offered under this tariff reflect the On-Net price for such services. Where service is provided on an Off-Net basis, additional charges may apply. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 167 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 6 - TOLL SERVICE DESCRIPTIONS AND RATES, (CONT’D.) 6.3 InterLATA Toll Services, (Cont’d.) 6.3.1 InterLATA 1+ Calling Service, (Cont’d.) B. Terms of Service The rates for InterLATA 1+ Calling Service are based on established one (1) year, two (2) year, or three (3) year term contracts for the Company's business Customers. The rates are further segregated between switched and switchless type service. Switchless service may be offered in a package with other services or by itself at a rate or discount offered on a contractual basis. Rates will be offered to the Customer in writing and on a non-discriminatory basis. Contracts resulting from a special request will be submitted for approval and filed with the Commission if required. Upon expiration of a term contract, the service term will automatically renew at the same terms and conditions for successive one (1) year terms unless either party notifies the other thirty (30) days prior to the expiration of the then current term that it wishes to terminate the service. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 168 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 6 - TOLL SERVICE DESCRIPTIONS AND RATES, (CONT’D.) 6.3 InterLATA Toll Services, (Cont’d.) 6.3.1 InterLATA 1+Calling Service, (Cont’d.) C. Rates and Charges (All Markets) 1. Long Distance Facility a. Digital Signal b. PRI Signal Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 169 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 6 - TOLL SERVICE DESCRIPTIONS AND RATES, (CONT’D.) 6.3 InterLATA Toll Services, (Cont’d.) 6.3.1 InterLATA 1+Calling Service, (Cont’d.) C. Rates and Charges (All Markets), (Cont’d.) 2. Account Codes a. Long Distance Account Code b. Long Distance Account Code - Switchless Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 170 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 6 - TOLL SERVICE DESCRIPTIONS AND RATES, (CONT’D.) 6.3 InterLATA Toll Services, (Cont’d.) 6.3.1 InterLATA 1+Calling Service, (Cont’d.) C. Rates and Charges (All Markets), (Cont’d.) 2. Account Codes, (Cont’d.) c. Feature Account Code Set of 100 d. Feature Account Code Set of 100 - Switchless Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 171 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 6 - TOLL SERVICE DESCRIPTIONS AND RATES, (CONT’D.) 6.3 InterLATA Toll Services, (Cont’d.) 6.3.1 InterLATA 1+Calling Service, (Cont’d.) C. Rates and Charges (All Markets), (Cont’d.) 2. Account Codes, (Cont’d.) e. Digital Local Loop Charge Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho Advice Letter 15-01 IDl1501 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 172 Cancels Original Page 172 Issue Date: May 5, 2015 Effective Date: May 15, 2015 SECTION 6 - TOLL SERVICE DESCRIPTIONS AND RATES, (CONT’D.) 6.3 InterLATA Toll Services, (Cont’d.) 6.3.1 InterLATA 1+Calling Service, (Cont’d.) C. Rates and Charges (All Markets) , (Cont’d.) 3. LD Split Per Minute Rates a. Switched Service b. Switchless c. Dedicated Service Note: If 1+ ten digits is used to dial a local call, the dedicated access facility will accept and complete the call. All calls routed over the dedicated access facility will be considered a long distance call and will be billed as such. 4. LD Simple Rate Schedule A. Rates and Charges $0.0175 $0.0700 $0.1000 $0.0900 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 15, 2015 Boise, Idaho Advice Letter 15-01 IDl1501 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 173 Cancels Original Page 173 Issue Date: May 5, 2015 Effective Date: May 15, 2015 SECTION 6 - TOLL SERVICE DESCRIPTIONS AND RATES, (CONT’D.) 6.3 InterLATA Toll Services, (Cont’d.) 6.3.2 Calling Card Service* A. General Description Calling Card Service is provided to Customers for use when away from their established locations. The Company will issue to Customers Company Calling Cards which will allow Customers to place telephone calls and to re-originate calls, a feature which allows a Customer to place a new call without hanging-up and re-dialing the 8XX access number. Access to the service is gained by dialing a Company-designated toll free access number (i.e 8XX-NXX-XXXX) and then entering a Company-provided Personal Identification Number (PIN) and the called telephone number, including the area code. The Company, by written notice to the Customer, may discontinue service to a Company Calling Card PIN if that PIN has not been used for a period of 120 days. B. Call Timing Calling Card Service is usage sensitive. Calls are billed at an initial billing period of eighteen (18) seconds and subsequent increments of six (6) seconds. The duration of each call will be rounded off to the nearest higher increment for billing purposes. Additional fractional cents will be rounded off to the nearest higher cent. Unless otherwise specified in this tariff, the duration of each call for bill purposes will be rounded off to the nearest higher increment. *Calling Card Services are discontinued as of May 15, 2015 throughout the state of Idaho. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 15, 2015 Boise, Idaho Advice Letter 15-01 IDl1501 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 174 Cancels Original Page 174 Issue Date: May 5, 2015 Effective Date: May 15, 2015 SECTION 6 - TOLL SERVICE DESCRIPTIONS AND RATES, (CONT’D.) 6.3 InterLATA Toll Services, (Cont’d.) 6.3.2 Calling Card Service*, (Cont’d.) C. Terms of Service The rates for Calling Card Service are based on established one (1) month, two (2) year, or three (3) year term contracts for the Company's business Customers. Upon expiration of a term contract, the service term will automatically renew at the same terms and conditions for successive one (1) year terms unless either party notifies the other thirty (30) days prior to the expiration of the then current term that it wishes to terminate service. D. Calling Card Rates (All Markets) *Calling Card Services are discontinued as of May 15, 2015 throughout the state of Idaho. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 15, 2015 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 175 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 6 - TOLL SERVICE DESCRIPTIONS AND RATES, (CONT’D.) 6.3 InterLATA Toll Services, (Cont’d.) 6.3.3 8XX Toll Free Service A. General Description 8XX Toll Free Service is usage rated and billed in six (6) second increments. Call charges are billed to the Customer and not to the party originating the call. Rates are based on contract terms. B. Call Timing The duration of each call will be rounded off to the nearest higher increment for billing purposes. Additional fractional cents will be rounded off to the nearest higher cent, unless specified otherwise in this tariff. C. Terms of Service The rates for 8XX Toll Free Service are based on established one (1) year, two (2) year, or three (3) year contracts for the Company's business Customers. Upon expiration of a term contract, the service term will automatically renew at the same terms and conditions for successive one (1) year terms unless either party notifies the other thirty (30) days prior to the expiration of the then current term that it wishes to terminate the service. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 176 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 6 - TOLL SERVICE DESCRIPTIONS AND RATES, (CONT’D.) 6.3 InterLATA Toll Services, (Cont’d.) 6.3.3 8XX Toll Free Service, (Cont’d.) D. Rates and Charges (All Markets) 1. Toll Free Vanity Number 2. Toll Free Directory Listing Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 177 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 6 - TOLL SERVICE DESCRIPTIONS AND RATES, (CONT’D.) 6.3 InterLATA Toll Services, (Cont’d.) 6.3.3 8XX Toll Free Service, (Cont’d.) D. Rates and Charges (All Markets), (Cont’d.) 3. Day of Year 4. Percent Allocation 5. Special Routing Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 178 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 6 - TOLL SERVICE DESCRIPTIONS AND RATES, (CONT’D.) 6.3 InterLATA Toll Services, (Cont’d.) 6.3.3 8XX Toll Free Service, (Cont’d.) D. Rates and Charges (All Markets), (Cont’d.) 6. LD Split Per Minute Rates a. Switched Service b. Switchless c. Dedicated Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 179 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 6 - TOLL SERVICE DESCRIPTIONS AND RATES, (CONT’D.) 6.3 InterLATA Toll Services, (Cont’d.) 6.3.3 8XX Toll Free Service, (Cont’d.) E. Dialed Number Identification (DNIS) 1. Description This service allows the Customer with 8XX Toll Free service to identify the specific number the calling party dialed in order to reach the Customer. 2. Rates and Charges (All Markets) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 180 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 6 - TOLL SERVICE DESCRIPTIONS AND RATES, (CONT’D.) 6.4 InterLATA Toll Services Limited to Customers of Record as of October 45, 2001 6.4.1 8XX Service A. Dedicated 8XX Service B. Switched 8XX Service 6.4.2 8XX Number Charge Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 181 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 6 - TOLL SERVICE DESCRIPTIONS AND RATES, (CONT’D.) 6.5 InterLATA Toll Services Limited to Customers of Record as of September 14, 2002 6.5.1 TIGR InterLATA Calling Service A. Dedicated Service – – – – – – – – – – – – Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 182 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 6 - TOLL SERVICE DESCRIPTIONS AND RATES, (CONT’D.) 6.5 InterLATA Toll Services Limited to Customers of Record as of September 14, 2002, (Cont’d.) 6.5.2 TIGR 8XX Toll Free Service A. Dedicated Service – – – – – – – – – – – – Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 183 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 6 - TOLL SERVICE DESCRIPTIONS AND RATES, (CONT’D.) 6.6 InterLATA Toll Services Limited to Customers of Record as of October 4, 2003 6.6.1 TIGR InterLATA Calling Service, (Cont’d.) A. Rates and Charges, (Cont’d.) 1. Switched Service – – – – – – – – – – – – – – – Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 184 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 6 - TOLL SERVICE DESCRIPTIONS AND RATES, (CONT’D.) 6.6 InterLATA Toll Services Limited to Customers of Record as of October 4, 2003, (Cont’d.) 6.6.1 TIGR InterLATA Calling Service, (Cont’d.) A. Rates and Charges, (Cont’d.) 2. Switchless Service Term Per Minute Rate 0 – 1 Year 2 Years 3 or More Years $0.110 $0.105 $0.100 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 185 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 6 - TOLL SERVICE DESCRIPTIONS AND RATES, (CONT’D.) 6.6 InterLATA Toll Services Limited to Customers of Record as of October 4, 2003, (Cont’d.) 6.6.1 TIGR InterLATA Calling Service, (Cont’d.) A. Rates and Charges, (Cont’d.) 3. Dedicated Service – – Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 186 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 6 - TOLL SERVICE DESCRIPTIONS AND RATES, (CONT’D.) 6.6 InterLATA Toll Services Limited to Customers of Record as of October 4, 2003, (Cont’d.) 6.6.1 TIGR InterLATA Calling Service, (Cont’d.) A. Rates and Charges, (Cont’d.) 3. Dedicated Service, (Cont’d.) Note: If 1+ ten digits is used to dial a local call, the dedicated access facility will accept and complete the call. All calls routed over the dedicated access facility will be considered a long distance call and will be billed as such. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho Advice Letter 14-01 IDl1401 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 187 Cancels Original Page 187 Issue Date: March 5, 2014 Effective Date: March 15, 2014 SECTION 6 - TOLL SERVICE DESCRIPTIONS AND RATES, (CONT’D.) 6.6 InterLATA Toll Services Limited to Customers of Record as of October 4, 2003, (Cont’d.) 6.6.1 TIGR InterLATA Calling Service, (Cont’d.) A. Rates and Charges, (Cont’d.) 4. TIGR 1+ Service for Qualified VersiPak Customers *Minutes refer to inbound and/or outbound domestic minutes for VersiPak Long Distance. Minutes may be used across multiple T-1 circuits at the same location. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING March 15, 2014 Boise, Idaho Advice Letter 14-01 IDl1401 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 188 Cancels Original Page 188 Issue Date: March 5, 2014 Effective Date: March 15, 2014 SECTION 6 - TOLL SERVICE DESCRIPTIONS AND RATES, (CONT’D.) 6.6 InterLATA Toll Services Limited to Customers of Record as of October 4, 2003, (Cont’d.) 6.6.1 TIGR InterLATA Calling Service, (Cont’d.) A. Rates and Charges, (Cont’d.) 5. [Reserved for Future Use] *Minutes refer to inbound and/or outbound domestic minutes for VersiPak Long Distance. A FlexCall package may not be shared across multiple locations. One package per T-1 Circuit. Packaged minutes may be shared across Company dialtone services at the same location. If the Customer exceeds the defined package of minutes, a per minute rate will be charged for each minute beyond the package amount. Unused package minutes do not carry forward to the next month, nor is there any adjustment to the monthly recurring charge for unused minutes. The Monthly Recurring Charge is billed in arrears to match usage applying to the package. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING March 15, 2014 Boise, Idaho Advice Letter 15-01 IDl1501 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 189 Cancels Original Page 189 Issue Date: May 5, 2015 Effective Date: May 15, 2015 SECTION 6 - TOLL SERVICE DESCRIPTIONS AND RATES, (CONT’D.) 6.6 InterLATA Toll Services Limited to Customers of Record as of October 4, 2003, (Cont’d.) 6.6.2 Calling Card Service* D. Calling Card Rates Term Per Minute Rate 1 Year $0.185 2 Years $0.175 3 Years $0.169 *Calling Card Services are discontinued as of May 15, 2015 throughout the state of Idaho. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 15, 2015 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 190 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 6 - TOLL SERVICE DESCRIPTIONS AND RATES, (CONT’D.) 6.6 InterLATA Toll Services Limited to Customers of Record as of October 4, 2003, (Cont’d.) 6.6.3 8XX Toll Free Service, (Cont’d.) A. Rates and Charges, (Cont’d.) 1. 8XX Number Nonrecurring Charges Nonrecurring Charge per number: $15.00 Move Charge $15.00 Change Charge $15.00 Restore Charge $15.00 2. Monthly Recurring Charge for Toll Free Directory Listing Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 191 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 6 - TOLL SERVICE DESCRIPTIONS AND RATES, (CONT’D.) 6.6 InterLATA Toll Services Limited to Customers of Record as of October 4, 2003, (Cont’d.) 6.6.3 8XX Toll Free Service, (Cont’d.) A. Rates and Charges, (Cont’d.) 3. Switched Service – – – – – – – – – – – – – – – Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 192 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 6 - TOLL SERVICE DESCRIPTIONS AND RATES, (CONT’D.) 6.6 InterLATA Toll Services Limited to Customers of Record as of October 4, 2003, (Cont’d.) 6.6.3 8XX Toll Free Service, (Cont’d.) A. Rates and Charges, (Cont’d.) 4. Switchless Service – Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 193 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 6 - TOLL SERVICE DESCRIPTIONS AND RATES, (CONT’D.) 6.6 InterLATA Toll Services Limited to Customers of Record as of October 4, 2003, (Cont’d.) 6.6.3 8XX Toll Free Service, (Cont’d.) A. Rates and Charges, (Cont’d.) 5. Dedicated Service Monthly Volume Minutes Term Years Rate Per Minute 50,000 - 100,000 50,000 - 100,000 2 3 or More $0.044 $0.042 100,001 – 200,000 100,001 – 200,000 2 3 or More $0.042 $0.040 200,001 or More 200,001 or More 2 3 or More $0.040 $0.039 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho Advice Letter 14-01 IDl1401 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 194 Cancels Original Page 194 Issue Date: March 5, 2014 Effective Date: March 15, 2014 SECTION 6 - TOLL SERVICE DESCRIPTIONS AND RATES, (CONT’D.) 6.6 InterLATA Toll Services Limited to Customers of Record as of October 4, 2003, (Cont’d.) 6.6.3 8XX Toll Free Service, (Cont’d.) A. Rates and Charges, (Cont’d.) 6. TIGR 8XX Toll Free Service for Qualified VersiPak Customers – – – – – – *Minutes refer to inbound and/or outbound domestic minutes for VersiPak Long Distance. Minutes may be used across multiple T-1 circuits at the same location. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING March 15, 2014 Boise, Idaho Advice Letter 14-01 IDl1401 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 195 Cancels Original Page 195 Issue Date: March 5, 2014 Effective Date: March 15, 2014 SECTION 6 - TOLL SERVICE DESCRIPTIONS AND RATES, (CONT’D.) 6.6 InterLATA Toll Services Limited to Customers of Record as of October 4, 2003, (Cont’d.) 6.6.3 8XX Toll Free Service, (Cont’d.) A. Rates and Charges, (Cont’d.) 7. TIGR FlexCall 8XX Toll Free Service for Qualified VersiPak Customers *Minutes refer to inbound and/or outbound domestic minutes for VersiPak Long Distance. A FlexCall package may not be shared across multiple locations. One package per T-1 Circuit. Packaged minutes may be shared across Company dialtone services at the same location. If the Customer exceeds the defined package of minutes, a per minute rate will be charged for each minute beyond the package amount. Unused package minutes do not carry forward to the next month, nor is there any adjustment to the monthly recurring charge for unused minutes. The Monthly Recurring Charge is billed in arrears to match usage applying to the package. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING March 15, 2014 Boise, Idaho Advice Letter 15-01 IDl1501 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 195.1 Issue Date: May 5, 2015 Effective Date: May 15, 2015 SECTION 6 - TOLL SERVICE DESCRIPTIONS AND RATES, (CONT’D.) 6.7 Bolt on Buckets (BOBs) Long Distance Rate Plans 6.7.1 Description BOBs Long Distance Rate Plans are offered to new and renewing Customers of the Company’s bundled packages of business line, trunk and ISDN services that include an initial toll usage allowance. The terms, conditions and rates for those services can be found in the local exchange tariffs. This plan is restricted to Customers who have selected the Company as their long distance toll provider of IntraLATA and InterLATA toll or InterLATA toll. BOBs long distance service applies both to inbound calls (i.e., calls originated via normal shared use facilities and terminated via the Customer’s local exchange service access line) and outbound calls (i.e., calls originated by a Customer presubscribed to the Company’s long distance service where the Customer dials 1+ the area code and number desired in order to complete the call). BOBs minutes are limited to domestic toll usage and exclude international, local, calling card and switchless traffic. In order to be eligible for this product, the monthly long distance traffic must be at least 40% interstate. Customer understands and accepts that if for three consecutive months the intraLATA / intrastate minutes of use (“MOU”) make up more than 60% of the overall monthly traffic, the Company has the right to remove the BOBs rate plan and change the rate per minute to the intrastate long distance service rates. BOBs calls are billed in six (6) second increments with a minimum initial billing period of six (6) seconds. Partial increments are rounded up to the next full increment on a per call basis. Fractional cents will be rounded to the next higher cent. The minimum charge per call is $0.01 (one cent). The Customer may select BOBs of either 1000, 3000 or 5000 minute bundles for a flat monthly fee based on total estimated usage tiers. The Company reserves the right to reassign the usage tier for the Customer failing to meet usage tiers estimated volumes. The Customer may select any combination of bucket bundles. Usage beyond the minutes of use included in the bucket bundle will be billed at the BOB additional minute rate. Unused minutes may not be credited or carried over to the next month. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 15, 2015 Boise, Idaho Advice Letter 15-01 IDl1501 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 195.2 Issue Date: May 5, 2015 Effective Date: May 15, 2015 SECTION 6 - TOLL SERVICE DESCRIPTIONS AND RATES, (CONT’D.) 6.7 Bolt on Buckets (BOBs) Long Distance Rate Plans 6.7.2 Rates and Charges Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 15, 2015 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 196 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 7 – SPECIAL ARRANGEMENTS 7.1 General The Company may offer special arrangements to meet a Customer's specific needs. Upon notice to Customer, the Company may change rates offered pursuant to special arrangement or individual case basis pricing if the provision of service at such rate(s) becomes economically infeasible. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 197 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 7 – SPECIAL ARRANGEMENTS 7.2 Individual Case Basis (ICB) Arrangements Arrangements will be developed on a case-by-case basis in response to a bona fide request from a Customer or a prospective Customer to develop a competitive bid for a service offered under this tariff. Rates quoted in response to such competitive requests may be different than those specified for such services in this tariff. 7.2.1 Contracts or agreements will be provided to Customers where their unique situation requires such. Copies of such contracts or agreements will be submitted to the Commission as specified by Idaho law. 7.2.2 To the extent that there is no other requirement for use by the Company, a termination liability may apply for facilities specially constructed at the request of the Customer. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 198 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 7 – SPECIAL ARRANGEMENTS, (CONT’D.) 7.3 Negotiated Rates and Competitive Discounts Customized service packages at Negotiated Rates or Competitive Discounts may be furnished on a case-by-case basis in response to requests by Customers of the Company for proposals or for competitive bids. Service offered under this tariff provision will be provided to Customers pursuant to contract. Competitive Discounts are available to Customers purchasing services with a contract period of 24 months or greater. Competitive Discounts shall not exceed 30%. Unless otherwise specified, the regulations for such arrangements are in addition to the applicable regulations and prices in other sections of this tariff. Specialized rates or charges will be made available to similarly-situated Customers on a nondiscriminatory basis. The company will consider the following factors when establishing special pricing arrangements: (1) the LATA in which the Customer is located; (2) the horizontal and vertical distance from the central office to the Customer's premises; (3) the availability and location of the network facilities; (4) the type of service; (5) the price of service; (6) the number of lines (circuits being used; and (7) the length of the contract terms. Negotiated Rate contracts executed by the Company will be provided to Commission as specified by Idaho law. 7.4 Special Customer Arrangements In cases where a Customer requests special arrangements which may include engineering, installation, construction, facilities, assembly, purchase or lease of facilities and/or other special services not offered under this tariff, the Company may at its option, provide the requested service under contract. Special arrangements will be made available to similarly-situated Customers on a nondiscriminatory basis. Copies of such contracts will be provided to the Commission as specified by Idaho law. 7.5 Tests, Pilots, Promotional Campaigns and Contests The Company may conduct special tests, pilot programs, waivers and promotions at its discretion to demonstrate the ease of use and quality of its services and to promote the sale of such services. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho Advice Letter 12-06 IDl1206 tw telecom of idaho llc Idaho PUC Tariff No. 5 3rd Revised Page 199 Cancels 2nd Revised Page 199 Issue Date: November 21, 2012 Effective Date: December 1, 2012 SECTION 8 – RATE REGULATIONS 8.1 Taxes, Fees and Surcharges Tax” or “Taxes” means any federal, state or local excise, gross receipts, value added, sales, use or other similar tax, fee, tax-like fee or surcharge of whatever nature and however designated, imposed or sought to be imposed, on or with respect to purchases by Customer or for the Company’s use of public streets or rights of way, which the Company is required or permitted by law or tariff to collect from Customer; provided, however, that the term “tax” will not include any tax on the Company’s corporate existence, status, income, corporate property or payroll taxes. The Company shall bill any and all applicable taxes, surcharges and fees, including, but not limited to: Federal Excise Tax; state sales tax; municipal taxes; gross receipts taxes; and any taxes, surcharges, fees, charges or other payments contractual or otherwise, for the use of public streets or rights-of-way, whether designated as franchise fees or otherwise. As permitted by law, the Company will recover from its Customers any such charges assessed directly against the Company. Such taxes or fees will be itemized separately on the Customer's invoice or billing detail. If Customer fails to pay any taxes properly billed, Customer will be solely responsible for payment of the taxes, and penalty and interest. Taxes and surcharges assessed on bundled services are based upon a model configuration and standard pricing for the individual product elements contained within the bundle. Modifications to standard pricing or to the model configuration may result in changes to the allocation of the bundle price to specific product elements. Details are available upon Customer request. If either Customer or the Company is audited by a taxing or other governmental authority, the other party will cooperate reasonably by responding to the audit inquiries in a proper, complete and timely manner. The Company will cooperate, at Customer’s expense, with reasonable requests of Customer in connection with any tax contest or refund claim. Customer will ensure that no lien is attached to or allowed to remain on any asset of the Company as a result of any tax contest. Customer will indemnify and hold the Company harmless against any liabilities, damages, losses, costs or expenses arising out of such tax proceedings, including without limitation any additional taxes, interest, penalties and attorney’s fees. If Customer claims an exemption for any taxes, Customer must provide the Company with a proper tax exemption certificate as authorized by the appropriate taxing authority. Customer must pay the applicable taxes to the Company until it provides a valid exemption certificate. If applicable law exempts a service from a tax, but does not also provide an exemption procedure, the Company will not collect such tax if Customer provides a letter signed by one of its officers; (i) claiming a right to the exemption; (ii) identifying the applicable law that allows such exemption and does not require an exemption certificate; and (iii) agreeing to indemnify and hold the Company harmless from any tax, interest, penalties, loss, cost or expense asserted against the Company as a result of its not collecting the taxes from the Customer. (T) | | (T) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING December 1, 2012 Boise, Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 1, 2015 Boise, Idaho IDl0802 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 201 Issue Date: May 15, 2008 Effective Date: May 25, 2008 SECTION 8 – RATE REGULATIONS, (CONT’D.) 8.1 Taxes, Fees and Surcharges, (Cont’d.) 8.1.3 Pay Telephone Surcharge A. General description In order to recover the Company's expenses to comply with the FCC's pay telephone compensation plan effective on October 7, 197 (FCC 97-371), a per call charge is applicable to all calls that originate from any domestic pay telephone used to access the Company's services. B. Charge A charge applies to each call originated from a pay telephone. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 25, 2008 Boise, Idaho tw teleeom of idaho lie Idaho PUC Tariff No. 5 Original Page 202 Issue Date: October 8, 2010 Effective Date: October 18, 2010 SECTION 9 - GRANDF ATHERED SERVICES 9.1 Business Features (M) This service is grandfathered and is only available to existing Customers at existing locations (T) without modification as of October 18,2010. (T) 9.1.1 General (M) All features are provided subject to availability; featues may not be available with all classes of service. Transmission levels may not be suffcient in all cases. 9.1.2 Description of Features A. Three-Way Callng The Three-Way Callng feature allows a Customer to add a third part to an existing two-way call and form a three-way calL. The call must have been originated from outside the station group and terminate to a station within the station group. The Call Hold feature allows a Customer to put any in-progress call on hold by flashing the switchhook and dialing a code. This frees the line to allow the Customer to make an outgoing call to another number. Only one call per line can be on hold at a time. The third par cannot be added to the original call. B. Call Forwarding Call Forwarding, when activated, redirects attempted terminating calls to another Customer-specific line. The Customer may have to activate and deactivate the forwarding function and specify the desired terminating telephone number during each activation procedure. Call originating abilty is not affected by Call Forwarding. The calling part is biled for the call to the called number. If the forwarded leg of the call is chargeable, the Customer with the Call Forwarding is biled for the forwarded leg of the call. Idaho Public Utilities Commission (M) Office of the Secretary ACCEPTED FOR FILING OCT i 8 2010 Bois, Idaho ¡ (M) - Certin material now found on this page was previously locãted on Page 59. Advice Letter 10-01 IDllOOl tw teleeom of idaho lie Idaho PUC Tariff No. 5 Original Page 203 Issue Date: October 8, 2010 Effective Date: October 18, 2010 9.1 SECTION 9 - GRANDF ATHERED SERVICES, (CONT'~o P~blic Utilities Commission Office of the SecretaryBusiness Features, (Cont'd.) ACCEPTED FOR FILING (M) 9.1.2 Description of Features, (Cont'd.) OCT 1 8 2010 B.Call Forwarding, (Cont'd.)Boise, Idaho Call Forwarding - Busy automatically reroutes an incoming call to a Customer pre-designated number when the called number is busy. Call Forwarding - Don't Answer automatically reroutes an incoming call to a Customer pre-designated number when the called number does not answer within the number of rings programmed by the Company. Call Forwarding - Variable allows the Customer to choose to reroute incoming calls to another specified telephone number. The Customer must activate and deactivate this feature. C. Call Waiting Call Waiting provides a tone signal to indicate to a Customer already engaged in a telephone call that a second caller is attempting to dial in. It also permits the Customer to place the original call on hold, answer the second call and then alternate between both callers. Cancel Call Waiting (CCW) allows a Call Waiting (CW) Customer to disable CW for the duration of an outgoing telephone call. CCW is activated (i.e., CW is disabled) by dialing a special code prior to placing a call, and is automatically deactivated when the Customer disconnects from the call. D. Speed Callng This feature allows a user to dial selected numbers using one or two digits. Up to eight numbers (single digit, or thirt numbers with two digits) can be selected. E. Call Transfer Call Transfer allows a Customer to receive an incoming call, then transfer thecallng par to any other number. (M) (M) - Certain material now found on this page was previously located on Page 60 and Page 61. Advice Letter 10-01 IDllOOl tw teleeom of idaho lie Idaho PUC Tariff No. 5 Original Page 204 Issue Date: October 8, 2010 Effective Date: October 18, 2010 9.1 SECTION 9 - GRANDFATHERED SERVICES, (CONT'D.)ldaho Public Utilities Commission Office of the Secretary Business Features, (Cont'd.) ACCEPTED FOR FIUNQ\) OCT i 8 2010 9.1.2 Description of Features, (Cont'd.) Boise, Idaho F.Caller ID The Caller ID feature allows the Customer to see a caller's number previewed on a display screen before the call is answered allowing a Customer to prioritize and/or screen incoming calls. Caller ID records the number, date and time of each incoming call - including calls that are not answered by the Customer. Caller ID service requires the use of specialized Customer Premises Equipment (CPE) not provided by the company. It is the responsibilty of the Customer to provide the necessar CPE. G. Caller ID Blocking This feature allows the Customer to automatically reject calls from parties that have blocked the transmission of their callng telephone number. H. Last Call Return The Last Call Return stores the number of the most recent incoming call (including unanswered incoming calls) to a Customer's number. This allows a Customer to dial back any missed or unanswered telephone calls. If the number dialed is busy, the Last Call Return feature continues to tr the busy number for up to 30 minutes until it becomes free. Once the busy line is free the call is automatically redialed and the Customer is notified of the connected call via a distinctive ring. 1.Callng Number Delivery This feature allows the delivery of the callng line identification only within a PRI Serving Arrangement. Calling line identification is provided only among the Customer's stations. Callng line identification from stations outside the Customer's system is not currently available. J.Callng Name Delivery This feature allows delivery of the callng part's name to the Customer's station equipment. The Customer is responsible for obtaining any Customer premise equipment to use this feature. (M) _ Certain material now found on this page was previously located on Page 61 and Page 62. Advice Letter 10-01 IDllOOl I 1 I I I I I I I I I I I I I I I I I I (M) tw teleeom of idaho lie Idaho PUC Tariff No. 5 Original Page 205 Issue Date: October8, 2010 Effective Date: October 18,2010 9.1.2 SECTION 9 - GRANDF ATHERED SERVICES, (CONT'D~)iaho Public Utiities Commission Office of the Secretary ACCEPTED FOR FILlNG(M) OCT 1 8 2010 9.1 Business Features, (Cont'd.) Description of Features, (Cont'd.) K.Callng Number Transmission Boise, Idaho This feature allows the Customer to send its number to the called par's station equipment. The Customer may restrict transmission through the use of Caller il Blocking. L. Calling Name Transmission This feature allows the Customer to send its name to the called part's station equipment. The Customer may restrict transmission through the use of Caller ID Blocking Service. M. E91 1 CPN Management This feature allows a Customer to send its station ANI to the E911 PSAP during an emergency call. N. CARE CPN Management Using this feature, the Company wil transmit the Customer's station ANI information to the Customer's long distance provider. O. Two-B Channel Transfer This feature, applicable to two-way PRI service allows the Customer to receive a call on one B Channel and transfer it to an external number using a second B ChanneL. Both B Channels are released upon transfer. P. Call by Call Selection This feature allows the Customer to set inbound and outbound call thresholds on two-way PRIs to prevent call blockage in either direction. Q. Additional Trunk Groups This feature allows the Customer to divide one facility into two or more trnkgroups. (M) (M) - Certain material now found on this page was previously located on Page 63 and Page 64. Advice Letter 10-01 IDllOOl tw teleeom of idaho lie Idaho PUC Tariff No. 5 Original Page 206 Issue Date: October 8, 2010 Effective Date: October 18, 2010 SECTION 9 - GRANDF ATHERED SERVICES, (CONT'D1) h P bl' U .1.. C ..da 0 U ie ti ities ommission Office of the SecretaryBusiness Features, (Cont'd.) ACCEPTED FOR FILlNG(M)9.1 9.1.2 Description of Features, (Cont' d.)OCT 1 8 2010 R.Selective Call Forwarding Boise, Idaho Selective Call Forwarding allows a Customer to specify a special list of maximum of fifteen (15) telephone numbers. Incoming calls placed to the Customer from telephone numbers on that list wil automatically be forwarded to a predefined telephone number. All other calls wil be handled normally. S. Selective Call Rejection Selective Call Rejection enables a Customer to reject call attempts from up to fifteen (15) telephone numbers by dialing a code and the telephone numbers of calls to be rejected. Any call attempts to the Customer from these numbers wil be prevented from terminating to the Customer and wil instead be connected to an announcement informing the caller that the call is not presently being accepted by the called par. A Customer may also reject future calls from the directory number of the most recent call received by dialing a code after completing the call. T. Customer Originated Trace This feature allows the tracing of nuisance calls to a specific telephone number. Entering the specified dial code activates the tracing. The originating telephone number, outgoing trunk number or terminating number, and the time and date aregenerated for each call. (M) (M) - Certain material now found on this page was previously located on Page 65. Advice Letter 10-01 IDllOOl tw teleeom of idaho lie Issue Date: October 8, 2010 Idaho PUC Tariff No. 5 Original Page 207 Effective Date: October 18, 2010 SECTION 9 - GRANDF ATHERED SERVICES, (CONT'D.ljho P~blic Utilities CommissionOffice of the Secretary . ACCEPTED FOR FILI'NGBusiness Features, (Cont'd.) (M)9.1 9.1.3 Rates and Charges A.Boise Feature Three Way Callng Call Forwarding - Busy - Don't Answer - Variable Call Waiting Speed Callng - 8 Number List - 30 Number List Call Transfer Caller ID Caller ID Blocking Per Line Last Call Return Callng Number Delivery Callng Name Delivery Callng Number Transmission Callng Name Transmission E911 CPN Management CAR CPN Management Two B-Channel Transfer Call by Call Additional Trunk Groups Upt03 4 or more Selective Call Forwarding Selective Call Rejection Customer Originated Trace (Per Successful Trace) OCT 1 8 2010 Boise, Idaho Monthly Recurring Charges $2.50 $2.20 Nonrecurring Charges $0.00 $0.00 $1.90 $0.00 $2.50 $0.00 $4.00 $0.00 $5.40 $0.00 $6.70 $0.00 $0.00 $0.00 $2.70 $0.00 $0.00 $0.00 ICB*$0.00 $0.00 $0.00 $0.00 $0.00 ICB*ICB* ICB*ICB* ICB*ICB* $0.00 $0.00 $0.00 $0.00 ICB*ICB* $3.50 $0.00 $4.50 $0.00 NIA $1.00 *Similarly-situated Customers wil be offered similar rates on a non- discriminatory basis. The Company wil submit all ICB contracts to theCommission as specified by Idaho Law. (M) (M) - Certin material now found on this page was previously located on Page 66. Advice Letter 10-01 IDllOOl Issue Date: October 8, 2010 Effective Date: October 18, 2010Idaho Public Utilities Commission SECTION 9 _ GRANDF ATHERED SERVICES (CONT'D.l Offce of the Secretary, AcCEPTED FOR FILING Business Features, (Cont'd.) OCT 1 8 2010 (M)I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I (M) tw teleeom of idaho lie 9.1 9.1.3 Rates and Charges, (Cont'd.) B.Coeur d'Alene Feature Three Way Calling Call Forwarding -Busy - Don't Answer - Variable Call Waiting Speed Calling - 8 Number List - 30 Number List Call Transfer Caller il Caller ID Blocking Per Line Last Call Return Calling Number Delivery Calling Name Delivery Callng Number Transmission Callng Name Transmission E911 CPN Management CARE CPN Management Two B-Channel Transfer Call by Call Additional Trunk Groups Upt03 4 or more Selective Call Forwarding Selective Call Rejection Customer Originated Trace (Per Successful Trace) 4 Idaho PUC Tariff No. 5 Original Page 208 Boise, Idaho Monthly Recurring Charges $2.50 $2.20 Nonrecurrng Charges $0.00 $0.00 $2.50 $0.00 $2.50 $5.00 $5.40 $6.70 $0.00 $2.70 $0.00 ICB* $0.00 $0.00 ICB* ICB* ICB* $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 ICB* ICB* ICB* $0.00 $0.00 ICB* $3.50 $4.50 $0.00 ICB* $0.00 $0.00 NIA $1.00 *Similarly-situated Customers wil be offered similar rates on a non- discriminatory basis. The Company wil submit all ICB contracts to the Commission as specified by Idaho Law. (M) _ Certain material now found on this page was previously located on Page 67. Advice Letter 10-01 IDllOOl Advice Letter 14-02 IDl1402 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 209 Cancels Original Page 209 Issue Date: October 3, 2014 Effective Date: October 15, 2014 SECTION 9 – GRANDFATHERED SERVICES, (CONT’D.) 9.2 PBX Digital Trunk Service* This service is available only to the Company's Customers of record as of January 4, 2006. 9.2.1 Description Digital PBX Trunk Service provides a Customer with connection to the Company switch via a DS1 digital fiber optic transmission facility operating at 1.544 Mbps. Digital PBX Trunks are provided for connection of Customer-provided PBX equipment or trunk capable key systems to the Company switch. Customers must have the ability to terminate a DS1 signal. Each Digital PBX Trunk can be configured as an Inward, Outward or Two-Way Trunk. Inward and Two-Way Trunks may be equipped with Individual Telephone Numbers for additional charges as set forth in Section 4.12 of this tariff. This enables a PBX to switch an incoming call directly to the intended extension number without the need for an attendant. Digital PBX Trunk Service may be configured into a hunt group with other Company- provided Digital PBX Trunks. The Company will consider requests for large quantities of trunks, i.e. 101 or more, on an individual case basis only. 9.2.2 Rates and Charges Where appropriate facilities do not exist, Special Construction charges will also apply. A. Digital Trunk Facility *PBX Digital Trunk Service is discontinued as of October 15, 2014 throughout the Boise, Idaho metropolitan area. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 15, 2014 Boise, Idaho Advice Letter 14-02 IDl1402 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 210 Cancels Original Page 210 Issue Date: October 3, 2014 Effective Date: October 15, 2014 SECTION 9 – GRANDFATHERED SERVICES, (CONT’D.) 9.2 PBX Digital Trunk Service*, (Cont’d.) 9.2.2 Rates and Charges, (Cont’d.) B. Inward, Outward or Two-Way *PBX Digital Trunk Service is discontinued as of October 15, 2014 throughout the Boise, Idaho metropolitan area. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 15, 2014 Boise, Idaho Advice Letter 14-02 IDl1402 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 211 Cancels Original Page 211 Issue Date: October 3, 2014 Effective Date: October 15, 2014 SECTION 9 – GRANDFATHERED SERVICES, (CONT’D.) 9.3 Direct Inward Dial (DID) Service* This service is available only to the Company's Customers of record as of July 15, 2002. 9.3.1 Description Inward and Two-Way Trunks may be equipped with Direct Inward Dialing signaling capability and with DID number blocks. DID Service allows a PBX user to have incoming calls reach a specific end user without the assistance of an attendant. A DID trunk passes the called numbers last two or four digits to a PBX which through translations in the Customer's PBX connects the calls to a specific station. DID signaling may require PBX software not provided by the Company. Additional charges apply for the assignment of DID station numbers. 9.3.2 Rates and Charges *Direct Inward Dial (DID) Service is discontinued as of October 15, 2014 throughout the Boise, Idaho metropolitan area. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 15, 2014 Boise, Idaho Advice Letter 14-02 IDl1402 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 212 Cancels Original Page 212 Issue Date: October 3, 2014 Effective Date: October 15, 2014 SECTION 9 – GRANDFATHERED SERVICES, (CONT’D.) 9.4 Primary Rate ISDN (PRI) Service* This service is available only to the Company's Customers of record as of January 4, 2006. 9.4.1 Description of Service A. Standard Primary Rate ISDN (PRI) Service Groups allows the Customer to connect suitably equipped ISDN Customer Premises Equipment (CPE) to the Company’s switching equipment using a Primary Rate Interface over a digital transport facility. Each connection of 24-channel digital transport facility to the switch provides one PRI Group as set forth below. B (bearer) Channels may have a service type of Inward only, Outward only, or Two-way directionality. Individual Telephone Numbers may be associated with the Inward only or Two-Way service. One or more PRI Groups can be combined to create a PRI Serving Arrangement. With each PRI Serving Arrangement, the Customer may subscribe to all Optional PRI Service Features listed below if available. B. Inbound Modem Pool Service (IMPS) Primary Rate ISDN (PRI) Groups allow qualified Internet Service Providers (ISPs) to connect suitably equipped ISDN Customer Premise Equipment (CPE) to the Company’s switching equipment using a Primary Rate Interface over a digital transport facility for inbound traffic only. The Company will provide high capacity PRIs to qualified ISPs on an individual case basis. Each connection of a 24-channel digital transport facility to the Company’s switch provides one Primary Rate Interface or group as set forth below. B channels may have a service type of inward only directionality. Individual Telephone Numbers may be associated with IMPS applications. One or more IMPS PRI groups can be combined to create an IMPS PRI serving arrangement. *Similarly-situated Customers will be offered similar rates on a non-discriminatory basis. The Company will submit all ICB contracts to the Commission as specified by Idaho law. *Primary Rate ISDN (PRI) Service is discontinued as of October 15, 2014 throughout the Boise, Idaho metropolitan area. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 15, 2014 Boise, Idaho Advice Letter 14-02 IDl1402 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 213 Cancels Original Page 213 Issue Date: October 3, 2014 Effective Date: October 15, 2014 SECTION 9 – GRANDFATHERED SERVICES, (CONT’D.) 9.4 Primary Rate ISDN (PRI) Service*, (Cont’d.) 9.4.2. Availability PRI Service is available only from suitably equipped central offices and is dependent upon facility availability as determined by the Company. 9.4.3 Minimum Protection Criteria Minimum protection criteria are not specified for PRI Service because protection is inherent in the normal provisioning of service. However, the Company reserves the right to specify such criteria at a later date if appropriate. 9.4.4 Use of Service A. The Customer must provide sufficient information regarding the intended use of the service to allow the Company to furnish and maintain the requested service and to ensure that the use of the service complies with all tariff regulations. B. The Company shall not be responsible for the manner in which the use of the service will be allocated. Service requests that involve the establishment, rearrangement, release, or discontinuance of service will be accepted by the Company only from the Customer. C. The service furnished under this schedule shall not be used for any purpose or in any manner directly or indirectly in violation of the law or in aid of any unlawful act or undertaking. 9.4.5 Limitations A. PRI is available only where facilities, equipment, and operating conditions permit. The Customer is responsible for providing compatible ISDN equipment and determining compatibility of each regular and optional feature associated with its application and equipment. B. A PRI Service Arrangement must be configured so as to avoid disruption of call completion in the PRI serving central office. The Company has the right upon notice to the Customer, to change arrangements to protect network integrity. *Primary Rate ISDN (PRI) Service is discontinued as of October 15, 2014 throughout the Boise, Idaho metropolitan area. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 15, 2014 Boise, Idaho Advice Letter 14-02 IDl1402 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 214 Cancels Original Page 214 Issue Date: October 3, 2014 Effective Date: October 15, 2014 SECTION 9 – GRANDFATHERED SERVICES, (CONT’D.) 9.4 Primary Rate ISDN (PRI) Service*, (Cont’d.) 9.4.5 Limitations, (Cont’d.) C. Individual B channels can transmit and receive voice and/or data calls up to 64 Kbps within a PRI Serving Arrangement. Calls placed to or from outside the PRI Serving Arrangement, or over the public switched network where SS7 Signaling and/or 64 Kbps Clear Channel capabilities are not deployed will be limited to 56 Kbps throughput. D. All Customer provided equipment used to interface with PRI is required to conform with the Technical Reference Specifications as used by the Company and found in the switch vendors Technical References and subsequent revisions. E. The Company reserves the right, in its sole discretion, and upon fifteen (15) days notice to the Customer, to discontinue provision, or increase or decrease the price of any PRI Service in the event the regulatory conditions affecting the Company's provision of PRI Service change after the Service date of the Customer. In the event the Customer does not accept the Company's rate change, the Customer may discontinue the affected PRI Service without penalty, upon fifteen (15) days written notice to the Company. 9.4.6 Connections A. All PRI connections shall be made through equipment furnished by the Customer. The responsibility of the Company shall be limited to the furnishing of service up to and including the network demarcation point on the Customer’s premises. The connection of Customer-provided equipment shall be on a Company-provided standard interface or its equivalent. B. The Customer is responsible for testing its equipment or facilities to ensure that when connected to the Company’s PRI Service, such equipment or facilities are operating properly and, further, that the cause of any service difficulty reported by the Customer to the Company results from the operation of equipment or facilities provided by the Company. *Primary Rate ISDN (PRI) Service is discontinued as of October 15, 2014 throughout the Boise, Idaho metropolitan area. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 15, 2014 Boise, Idaho Advice Letter 14-02 IDl1402 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 215 Cancels Original Page 215 Issue Date: October 3, 2014 Effective Date: October 15, 2014 SECTION 9 – GRANDFATHERED SERVICES, (CONT’D.) 9.4 Primary Rate ISDN (PRI) Service*, (Cont’d.) 9.4.7 PRI Group Descriptions A. There are three types of PRI Group services, called Group 1, Group 2 and Group 3 as set forth below. Subject to technical limitations and operating conditions, the Company will specify how many PRI Groups can be supported by a single primary D (delta/signaling) channel. B. Where facilities and operating conditions permit, up to 20 PRI Groups may be combined into a single PRI Serving Arrangement and may be controlled by a single D channel. C. Where facilities and operating conditions permit, the Company may provide alternate facility routing through separate D channels of a PRI Service. 9.4.8 Types of PRI Group Services A. Group 1 Provide twenty-three (23) 64 Kbps B (bearer) Channels and one (1) primary 64 Kbps D (delta/signaling) channel. The B channels carry digitized Customer traffic (voice and/or data). The primary D channel is an out-of-band signaling channel used to control and route all of the B channel traffic of a single PRI serving Arrangement. The Original group of every PRI Serving Arrangement must be a Group 1. B. Group 2 Provides an additional twenty-three (23) 64 Kbps B (bearer) Channels and one (1) backup 64 Kbps D (delta/signaling) channel. The B channels carry digitized Customer traffic (voice and/or data). The backup D channel will control and route all of the B channel traffic of a single PRI Serving Arrangement should the primary D channel go out of service. This group is only available in conjunction with a Group 1, and only one Group 2 may be included with each PRI Serving Arrangement. The Group 2 may be any PRI Group between the second and the twentieth PRI Group in a PRI Serving Arrangement. The Company neither expressly nor implicitly recommends nor requires that a Customer subscribe to a Group 2, regardless of the number of PRI Groups in a single PRI Serving Arrangement. *Primary Rate ISDN (PRI) Service is discontinued as of October 15, 2014 throughout the Boise, Idaho metropolitan area. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 15, 2014 Boise, Idaho Advice Letter 14-02 IDl1402 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 216 Cancels Original Page 216 Issue Date: October 3, 2014 Effective Date: October 15, 2014 SECTION 9 – GRANDFATHERED SERVICES, (CONT’D.) 9.4 Primary Rate ISDN (PRI) Service*, (Cont’d.) 9.4.8 Types of PRI Group Services, (Cont’d.) C. Group 3 Provides an additional twenty-four (24) 64 Kbps B (bearer) channels. This group is only available in conjunction with a Group 1. Multiple Group 3's may be associated with a Group 1 and included in a PRI Serving Arrangement. 9.4.9 Rates and Charges A. Standard Primary Rate ISDN (PRI) Service – – *Primary Rate ISDN (PRI) Service is discontinued as of October 15, 2014 throughout the Boise, Idaho metropolitan area. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 15, 2014 Boise, Idaho Advice Letter 14-02 IDl1402 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 217 Cancels Original Page 217 Issue Date: October 3, 2014 Effective Date: October 15, 2014 SECTION 9 – GRANDFATHERED SERVICES, (CONT’D.) 9.4 Primary Rate ISDN (PRI) Service*, (Cont’d.) 9.4.9 Rates and Charges, (Cont’d.) B. Inbound Modem Pool Service Primary Rate ISDN (PRI) Service – – *Primary Rate ISDN (PRI) Service is discontinued as of October 15, 2014 throughout the Boise, Idaho metropolitan area. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 15, 2014 Boise, Idaho Advice Letter 14-02 IDl1402 tw telecom of idaho llc Idaho PUC Tariff No. 5 2nd Revised Page 218 Cancels 1st Revised Page 218 Issue Date: October 3, 2014 Effective Date: October 15, 2014 SECTION 9 – GRANDFATHERED SERVICES, (CONT’D.) 9.5 VersiPak Service Packages* These services are limited to the Company's Customers of record as of July 22, 2005. 9.5.1 Service Description VersiPak packages bundle voice and Internet services with discounted pre-packaged long distance plans to create a value-packed solution for small to medium sized business Customers. Package voice channels may be lines or analog or digital trunks. Customers may mix voice and Internet channels in any manner they choose, as long as the total channels ordered fits within each package channel guidelines and meets the Company's VersiPak minimum service requirements. On-Net Customers must purchase a minimum of eight (8) total channels - six (6) voice and 128K Internet. Off-Net Customers must purchase a total of 12 channels - six (6) voice and 128K Internet - plus four (4) additional channels that may be either voice or data as selected by the Customer. Customers may order the Company's FlexCall packages for use in conjunction with the VersiPak packages. FlexCall packages are located in Section 6 of this tariff. 9.5.2 Rates and charges *VersiPak Service Packages are discontinued as of October 15, 2014 throughout the Boise, Idaho metropolitan area. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 15, 2014 Boise, Idaho Advice Letter 14-02 IDl1402 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 219 Cancels Original Page 219 Issue Date: October 3, 2014 Effective Date: October 15, 2014 SECTION 9 – GRANDFATHERED SERVICES, (CONT’D.) 9.6 VersiPak IPRI Service* - All VersiPak IPRI Services are grandfathered and are only available to existing Customers at existing locations without modification as of July 8, 2011, except as otherwise noted below. 9.6.1 Service Description VersiPak IPRI is an integrated, packet-based access solution designed to deliver PRI and Internet services over a single DS-1 (1.536 Mbps) transport facility. Customers may purchase up to 22 PRI trunks (one D and 21 B) with any remaining bandwidth sold as Internet bandwidth CIR. The Internet PRI would be equal to the total of the PRI channels and the Internet CIR. The PRI trunk will consist of a single D channel and the remaining trunks will be provisioned as B channels. This is accomplished through Voice Activity Detection (VAD) and Silence Suppression, which allow bandwidth that is normally stranded during the silent portions of voice calls to be reallocated for Internet transmissions. VersiPak IPRI requires a minimum of 6 PRI trunks for voice (one D channel and five B channels) and 128K (two DS-0 equivalent channels) for Internet access. Internet access is offered in increments of 128K. 9.6.2 Rates and Charges A. IPRI Facility B. IPRI Standard B Channel *VersiPak IPRI Service is discontinued as of October 15, 2014 throughout the Boise, Idaho metropolitan area. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 15, 2014 Boise, Idaho Advice Letter 14-02 IDl1402 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 220 Cancels Original Page 220 Issue Date: October 3, 2014 Effective Date: October 15, 2014 SECTION 9 – GRANDFATHERED SERVICES, (CONT’D.) 9.6 VersiPak IPRI Service**, (Cont’d.) 9.6.2 Rates and Charges, (Cont’d.) C. VersiPak IPRI Service D. VersiPak IPRI Installation Charges *Similarly-situated Customers will be offered similar rates on a non-discriminatory basis. The Company will submit all ICB contracts to the Commission as specified by Idaho Law. **VersiPak IPRI Service is discontinued as of October 15, 2014 throughout the Boise, Idaho metropolitan area. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 15, 2014 Boise, Idaho Advice Letter 14-02 IDl1402 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 221 Cancels Original Page 221 Issue Date: October 3, 2014 Effective Date: October 15, 2014 SECTION 9 – GRANDFATHERED SERVICES, (CONT’D.) 9.7 Bonded Integrated Service Offerings 9.7.1 VersiPak Mach2 Service* - All VersiPak Mach2 Services are grandfathered and are only available to existing Customers at existing locations without modification as of July 8, 2011, except as otherwise noted below. A. Description VersiPak Mach2 Service consists of 3.0 Mbps of Integrated voice and Internet bandwidth. Customers may purchase up to 36 equivalent voice channels with any of the remaining bandwidth sold as Internet bandwidth CIR. The voice channels may be analog (lines or trunks), digital (trunks or PRI) or a combination of both analog and digital. The OutBurst SB is an IAD that integrates voice and data services into a single shared uplink that can provide maximum efficiency by dynamically allocating bandwidth between voice and data. The SB has a built-in Fast Ethernet interface and three universally configurable slots. One of the slots is used for the uplink to the PPN. The other two slots can be configured for analog or digital voice. The analog voice module supports up to 12 POTS interfaces. One or two of these modules may be used in a S(B) The digital voice module supports one DS1 with up to 24 DS0 channels. The voice configuration must fit within the card port capacity of the FXS, FXO and/or DS1v cards. The VersiPak Mach2 Customer who selects line based channels is also eligible to purchase the Premium Feature Package defined in Section 4.21. *Total Internet throughput is less than the actual CIR due to the bandwidth used for packet headers. - Internet channels must be ordered in increments of 256 Kbps. - Peak Information Rate (PIR) is equal to the total voice and Internet bandwidth. *VersiPak Mach2 Service is discontinued as of October 15, 2014 throughout the Boise, Idaho metropolitan area. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 15, 2014 Boise, Idaho Advice Letter 14-02 IDl1402 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 222 Cancels Original Page 222 Issue Date: October 3, 2014 Effective Date: October 15, 2014 SECTION 9 – GRANDFATHERED SERVICES, (CONT’D.) 9.7 Bonded Integrated Service Offerings, (Cont’d.) 9.7.1 VersiPak Mach2 Service*, (Cont’d.) B. Rates and Charges 1. Business Lines, Business Terminals, Analog Trunks, Digital Trunks per Line, Terminal or Trunk 12 Month Term 24 Month Term 36 Month Term 60 Month Term Monthly Recurring Charge $33.75 $25.88 $22.50 $19.13 2. PRI Channels 3. Mach IPRI Facility 4. VersiPak Mach2 Installation Charges *VersiPak Mach2 Service is discontinued as of October 15, 2014 throughout the Boise, Idaho metropolitan area. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 15, 2014 Boise, Idaho Advice Letter 14-02 IDl1402 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 223 Cancels Original Page 223 Issue Date: October 3, 2014 Effective Date: October 15, 2014 SECTION 9 – GRANDFATHERED SERVICES, (CONT’D.) 9.7 Bonded Integrated Service Offerings, (Cont’d.) 9.7.2 VersiPak Mach3 Service* A. Description The VersiPak Mach3 consists of 4.5 Mbps of Integrated voice and Internet bandwidth. Customers may purchase up to 36 (dependant on IAD card configuration) equivalent voice channels with any of the remaining bandwidth sold as the Internet bandwidth CIR. The voice channels may be analog (lines or trunks), digital (trunks or PRI) or a combination of both and must fit the IAD card configuration. The OutBurst SB is an IAD that integrates voice and data services into a single shared uplink that can provide maximum efficiency by dynamically allocating bandwidth between voice and data. The SB has a built-in Fast Ethernet interface and three universally configurable slots. One of the slots is used for the uplink to the PPN. The other two slots can be configured for analog or digital voice. The analog voice module supports up to 12 POTS interfaces. One or two of these modules may be used in a S(B) The digital voice module supports one DS1 with up to 24 DS0 channels. The voice configuration must fit within the card port capacity of the FXS, FXO and/or DS1v cards. The VersiPak Mach3 Customer who selects line based channels is also eligible to purchase the Premium Feature Package defined in Section 4.21. *Total Internet throughput is less than the actual CIR due to the bandwidth used for packet headers. - Internet channels must be ordered in increments of 512 kbps. - Peak Information Rate (PIR) is equal to the total voice and Internet bandwidth. *VersiPak Mach3 Service is discontinued as of October 15, 2014 throughout the Boise, Idaho metropolitan area. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 15, 2014 Boise, Idaho Advice Letter 14-02 IDl1402 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 224 Cancels Original Page 224 Issue Date: October 3, 2014 Effective Date: October 15, 2014 SECTION 9 – GRANDFATHERED SERVICES, (CONT’D.) 9.7 Bonded Integrated Service Offerings, (Cont’d.) 9.7.2 VersiPak Mach3 Service*, (Cont’d.) B. Rates and Charges (All Markets) 1. Business Lines, Business Terminals, Analog Trunks, Digital Trunks 2. PRI Channels 3. Mach IPRI Facility 4. VersiPak Mach3 Installation Charges *VersiPak Mach3 Service is discontinued as of October 15, 2014 throughout the Boise, Idaho metropolitan area. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 15, 2014 Boise, Idaho Advice Letter 14-02 IDl1402 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 225 Cancels Original Page 225 Issue Date: October 3, 2014 Effective Date: October 15, 2014 SECTION 9 – GRANDFATHERED SERVICES, (CONT’D.) 9.8 VersiPak Flex® T and Power® T Products* - All VersiPak Flex T and Power T Products are grandfathered and are only available to existing Customers at existing locations without modification as of July 8, 2011, except as otherwise noted below. The following service packages are available as equipment and facilities permit. 9.8.1 VersiPak Flex® T-6* A. Description VersiPak Flex® T-6 Service provides six business lines or terminals and 384K Internet Access on DS1access. It offers flat rated local service, six voice mail boxes, 30 email addresses, 700 MB Web Hosting, a local Main Directory Listing and 3,000 minutes of long distance usage. For Grandfathered Customers as of October 18, 2010, service includes 40 email addresses and the following business features: 30-Number Speed Calling, Call Forwarding Variable, Call Transfer, Three-Way Calling and Hunting. The following features can be purchased separately: Call Waiting; Call Forward Busy; Remote Call Forwarding; Distinctive Ring; and Combined Caller ID. Default signal type may be loop or ground. Service is provided on two-wire only. Requires AC power. For the new Customer who selects line based channels, the Select Feature Package defined in Section 4.21 is available at no additional charge. The Customer is also eligible to purchase the Premium Feature Package as defined in Section 4.21. B. Previously Grandfathered Rates and Charges – This section of rates is grandfathered and is only available to existing Customers at existing locations without modification as of October 18, 2010. *VersiPak Flex® T and Power® T Products are discontinued as of October 15, 2014 throughout the Boise, Idaho metropolitan area. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 15, 2014 Boise, Idaho Advice Letter 14-02 IDl1402 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 226 Cancels Original Page 226 Issue Date: October 3, 2014 Effective Date: October 15, 2014 SECTION 9 – GRANDFATHERED SERVICES, (CONT’D.) 9.8 VersiPak Flex® T and Power® T Products*, (Cont’d.) 9.8.1 VersiPak Flex® T-6*, (Cont’d.) C. Rates and Charges *VersiPak Flex® T and Power® T Products are discontinued as of October 15, 2014 throughout the Boise, Idaho metropolitan area. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 15, 2014 Boise, Idaho Advice Letter 14-02 IDl1402 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 227 Cancels Original Page 227 Issue Date: October 3, 2014 Effective Date: October 15, 2014 SECTION 9 – GRANDFATHERED SERVICES, (CONT’D.) 9.8 VersiPak Flex® T and Power® T Products*, (Cont’d.) 9.8.2 VersiPak Flex® T-12* A. Description VersiPak Flex® T-12 Service provides 12 business lines or terminals and 512K Internet Access on DS1access. It offers flat rated local service, 12 voice mail boxes, 30 email addresses, 700 MB Web Hosting, a local Main Directory Listing and 5,500 minutes of long distance usage. For Grandfathered Customers as of October 18, 2010, service includes 40 email addresses and the following business features: 30-Number Speed Calling, Call Forwarding Variable, Call Transfer, Three-Way Calling and Hunting. The following features can be purchased separately: Caller ID Blocking, Call Waiting; Call Forward Busy; Remote Call Forwarding; Distinctive Ring; Continuous Redial, Last Call Return, Priority Call, Selective Call Forwarding, Selective Call Rejection, Remote Access to Call Forwarding and Combined Caller ID. Default signal type may be loop or ground. Service is provided on two-wire only. Requires AC power. For the new Customer who selects line based channels, the Select Feature Package defined in Section 4.21 is available at no additional charge. The Customer is also eligible to purchase the Premium Feature Package as defined in Section 4.21. B. Previously Grandfathered Rates and Charges – This section of rates is grandfathered and is only available to existing Customers at existing locations without modification as of October 18, 2010. C. Rates and Charges *VersiPak Flex® T and Power® T Products are discontinued as of October 15, 2014 throughout the Boise, Idaho metropolitan area. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 15, 2014 Boise, Idaho Advice Letter 14-02 IDl1402 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 228 Cancels Original Page 228 Issue Date: October 3, 2014 Effective Date: October 15, 2014 SECTION 9 – GRANDFATHERED SERVICES, (CONT’D.) 9.8 VersiPak Flex® T and Power® T Products*, (Cont’d.) 9.8.3 VersiPak Flex® T-24* A. Description VersiPak Flex® T-24 Service provides 24 business lines or terminals and 1024K Internet Access on DS1access. It offers flat rated local service, 24 voice mail boxes, 30 email addresses, 700 MB Web Hosting, a local Main Directory Listing and 5,500 minutes of long distance usage. For Grandfathered Customers as of October 18, 2010, service includes 40 email addresses and the following business features: 30-Number Speed Calling, Call Forwarding Variable, Call Transfer, Three-Way Calling and Hunting. The following features can be purchased separately: Caller ID Blocking, Call Waiting; Call Forward Busy; Remote Call Forwarding; Distinctive Ring; Continuous Redial, Last Call Return, Priority Call, Selective Call Forwarding, Selective Call Rejection, Remote Access to Call Forwarding and Combined Caller ID. For the new Customer who selects line based channels, the Select Feature Package defined in Section 4.21 is available at no additional charge. The Customer is also eligible to purchase the Premium Feature Package as defined in Section 4.21. Default signal type may be loop or ground. Service is provided on two-wire only. Requires DC power. B. Previously Grandfathered Rates and Charges – This section of rates is grandfathered and is only available to existing Customers at existing locations without modification as of October 18, 2010. C. Rates and Charges *VersiPak Flex® T and Power® T Products are discontinued as of October 15, 2014 throughout the Boise, Idaho metropolitan area. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 15, 2014 Boise, Idaho Advice Letter 14-02 IDl1402 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 229 Cancels Original Page 229 Issue Date: October 3, 2014 Effective Date: October 15, 2014 SECTION 9 – GRANDFATHERED SERVICES, (CONT’D.) 9.8 VersiPak Flex® T and Power® T Products*, (Cont’d.) 9.8.4 VersiPak Power® T-12* A. Description VersiPak® Power T-12 Service provides 12 analog, digital or PRI trunks with the remainder to be used for Internet Access, not to exceed a DS1 maximum. Service includes flat-rated local service, 30 email addresses, 40 email addresses for Customers grandfathered as of October 18, 2010, 700 MB Web Hosting, a local Main Directory Listing and 5,500 minutes of long distance usage. For Customers utilizing Analog Trunks, Service includes up to 100 Individual Telephone Numbers. For Customers utilizing Digital Trunks, Service includes: Calling Name Transmission, Calling Number Transmission and up to 100 Individual Telephone Numbers. Customer may request Call Transfer on Trunks, Multiple Trunk Groups and additional route indices at no additional charge. For Customers utilizing PRIs, service includes Calling Name Transmission, Calling Number Transmission and up to 100 Individual Telephone Numbers. PRI Customers may request Call by Call, Calling Party Number Management (E911 and CARE), Calling Name Delivery, Calling Number Delivery and Two B- Channel Transfer at no additional charge. Analog Trunks default signal type may be loop or ground, Line Code/Framing B8Za-ESF. Service may be provisioned as inward only. Requires DC power. Digital Trunks Line Code/Framing B8Za-ESF (no AMI). Service can be provisioned as Inward, Outward or Two-Way. Requires DC power. PRI Service is provisioned only as standard switch protocol option 5E, N1-2, N1- 1, Line Coding B8Za – ESF, Pulsing ISDN. Customer yields to glare. Requires DC Power. B. Previously Grandfathered Rates and Charges - This section of rates is grandfathered and is only available to existing Customers at existing locations without modification as of October 18, 2010. *VersiPak Flex® T and Power® T Products are discontinued as of October 15, 2014 throughout the Boise, Idaho metropolitan area. (T) (T) (T) (T) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 15, 2014 Boise, Idaho Advice Letter 14-02 IDl1402 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 230 Cancels Original Page 230 Issue Date: October 3, 2014 Effective Date: October 15, 2014 SECTION 9 – GRANDFATHERED SERVICES, (CONT’D.) 9.8 VersiPak Flex® T and Power® T Products*, (Cont’d.) 9.8.4 VersiPak Power® T-12*, (Cont’d.) C. Rates and Charges *VersiPak Flex® T and Power® T Products are discontinued as of October 15, 2014 throughout the Boise, Idaho metropolitan area. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 15, 2014 Boise, Idaho Advice Letter 14-02 IDl1402 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 231 Cancels Original Page 231 Issue Date: October 3, 2014 Effective Date: October 15, 2014 SECTION 9 – GRANDFATHERED SERVICES, (CONT’D.) 9.8 VersiPak Flex® T and Power® T Products*, (Cont’d.) 9.8.5 VersiPak Power® T-24* A. Description VersiPak Power® T-24 Service provides 24 digital trunks or PRIs with the remainder to be used for Internet Access, not to exceed a 2xDS1 maximum. Service includes flat-rated local service, 30 email addresses, 100 email addresses for Customers grandfathered as of October 18, 2010, 1 GB Web Hosting, a local Main Directory Listing and 5,500 minutes of long distance usage. For Customers utilizing Digital Trunks, service includes Calling Name Transmission, Calling Number Transmission and up to 100 Individual Telephone Numbers. Digital Trunk Customer may request Call Transfer on Trunks, Multiple Trunk Groups and additional route indices at no additional charge. For Customers utilizing PRIs, service includes Calling Name Transmission, Calling Number Transmission and up to 100 Individual Telephone Numbers. PRI Customers may request Call by Call, Calling Party Number Management (E911 and CARE), Calling Name Delivery, Calling Number Delivery and Two B-Channel Transfer at no additional charge. Digital Trunks Line Code/Framing B8Za-ESF (no AMI). Service can be provisioned as Inward, Outward or Two-Way. Requires DC power. PRI service is provisioned only as standard, switch protocol option 5E, N1-2, N1-1, Line Coding B8ZA-ESF, Pulsing ISDN. Customer yields to glare. Requires DC power. B. Previously Grandfathered Rates and Charges – This section of rates is grandfathered and is only available to existing Customers at existing locations without modification as of October 18, 2010. C. Rates and Charges *VersiPak Flex® T and Power® T Products are discontinued as of October 15, 2014 throughout the Boise, Idaho metropolitan area. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 15, 2014 Boise, Idaho Advice Letter 14-02 IDl1402 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 232 Cancels Original Page 232 Issue Date: October 3, 2014 Effective Date: October 15, 2014 SECTION 9 – GRANDFATHERED SERVICES, (CONT’D.) 9.8 VersiPak Flex® T and Power® T Products*, (Cont’d.) 9.8.6 VersiPak Power® T-48* A. Description VersiPak Power® T-48 Service provides 48 digital trunks or PRIs with the remainder to be used for Internet Access, not to exceed a 3xDS1 maximum. Service includes flat-rated local service, 60 email addresses, 200 email addresses for Customers grandfathered as of October 18, 2010, 3 GB Web Hosting, a local Main Directory Listing and 5,500 minutes of long distance usage. For Customers utilizing Digital Trunks, service includes Calling Name Transmission, Calling Number Transmission and up to 100 Individual Telephone Numbers. Digital Trunk Customer may request Call Transfer on Trunks, Multiple Trunk Groups and additional route indices at no additional charge. For Customers utilizing PRIs, service includes Calling Name Transmission, Calling Number Transmission and up to 100 Individual Telephone Numbers. PRI Customers may request Call by Call, Calling Party Number Management (E911 and CARE), Calling Name Delivery, Calling Number Delivery and Two B-Channel Transfer at no additional charge. Digital Trunks Line Code/Framing B8Za-ESF (no AMI). Service can be provisioned as Inward, Outward or Two-Way. Requires DC power. PRI service is provisioned only as standard, switch protocol option 5E, N1-2, N1-1, Line Coding B8ZA-ESF, Pulsing ISDN. Customer yields to glare. Requires DC power. B. Previously Grandfathered Rates and Charges – This section of rates is grandfathered and is only available to existing Customers at existing locations without modification as of October 18, 2010. C. Rates and Charges *VersiPak Flex® T and Power® T Products are discontinued as of October 15, 2014 throughout the Boise, Idaho metropolitan area. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 15, 2014 Boise, Idaho Advice Letter 14-02 IDl1402 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 233 Cancels Original Page 233 Issue Date: October 3, 2014 Effective Date: October 15, 2014 SECTION 9 – GRANDFATHERED SERVICES, (CONT’D.) 9.9 VersiPak® Lines and Trunks* - All VersiPak Lines and Trunks services are grandfathered and are only available to existing Customers at existing locations without modification as of July 8, 2011. 9.9.1 Service Description VersiPak Lines and Trunks are the voice portion of an integrated, multi-service, packet- based access service that delivers voice and data services over a single DS-1 (1.544Mbps) transport facility. On-Net VersiPak requires a minimum six (6) voice grade equivalent channels and 128K (2 DS-0 equivalent channels) for Internet Access. Internet Access CIR is offered in increments of 128K. Off –Net VersiPak requires a minimum of six (6) voice grade equivalent channels, 128K for internet access and a total of 12 channels are required. The Customer may select a combination of voice grade equivalent channels (business lines analog trunks, business terminals or digital trunks) and Internet bandwidth. Configuration limitations may occur due to the technical requirements of the voice cards and customer interfaces. Signaling on both the digital and analog trunks will be wink-start. Music or Message on Hold impacts the available bandwidth or channel capacity of the service. The VersiPak Lines and Trunks Customer who selects line based channels is also eligible to purchase the Premium Feature Package as defined in Section 4.21. 9.9.2 Rates and Charges A. VersiPak Business Lines or Terminals and Analog or Digital Trunks – Flat Rate B. VersiPak Business Lines and Trunks Installation Charges Voice Features, Toll and Internet bandwidth are sold separately at an additional charge. If required, an off net facility charge will apply. Multi-location Customers may also purchase private data transmission channels – ILAN as specified in the private line tariff. *VersiPak® Lines and Trunks are discontinued as of October 15, 2014 throughout the Boise, Idaho metropolitan area. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 15, 2014 Boise, Idaho Advice Letter 14-02 IDl1402 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 234 Cancels Original Page 234 Issue Date: October 3, 2014 Effective Date: October 15, 2014 SECTION 9 – GRANDFATHERED SERVICES, (CONT’D.) 9.10 Basic Business Line Service* This service is grandfathered and is only available to existing Customers at existing locations without modification as of January 9, 2014. 9.10.1 Description Basic Business Line Service provides a Customer with a one or more analog, voice-grade telephonic communications channel that can be used to place or receive one call at a time. Basic Business Lines are provided for connection of Customer-provided single-line terminal equipment such as station sets or facsimile machines. The Business Line Services Customer is also eligible to purchase the Premium Feature Package as defined in Section 4.21. 9.10.2 Rates and Charges A. Boise B. Coeur d'Alene **Similarly-situated Customers will be offered similar rates on a non-discriminatory basis. The Company will submit all ICB contracts to the Commission as specified by Idaho law. *Basic Business Line Service is discontinued as of October 15, 2014 throughout the Boise, Idaho metropolitan area. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 15, 2014 Boise, Idaho Advice Letter 14-02 IDl1402 tw telecom of idaho llc Idaho PUC Tariff No. 5 2nd Revised Page 235 Cancels 1st Revised Page 235 Issue Date: October 3, 2014 Effective Date: October 15, 2014 SECTION 9 – GRANDFATHERED SERVICES, (CONT’D.) 9.11 PBX Analog Trunk Service* This service is grandfathered and is only available to existing Customers at existing locations without modification as of January 9, 2014. 9.11.1 Description Analog PBX Trunk Service provides a Customer with a single, voice-grade telephonic communications channel that can be used to place or receive one call at a time. Analog PBX Trunk Service provides a connection from a Customer-provided PBX to the public switched telecommunications network. Each Analog PBX Trunk can be configured as an Inward, Outward or Two-Way Trunk. Inward and Two-Way Trunks may be equipped with Individual Telephone Numbers for additional charges as set forth in Section 4.12. This enables a PBX to switch an incoming call directly to the intended extension number without the need for an attendant. Analog PBX Trunk Service may be configured into a hunt group with other Company- provided Analog PBX Trunks. The Company will consider requests for large quantities of trunks, i.e.101 or more, on an individual case basis only. 9.11.2 Rates and Charges In addition to the charges listed below, service order charges apply as described in Section 3 of this tariff. A. Boise 1. Two-Way Analog Trunk Sold to VersiPak Customers 2. Rates and charges for inward and outward Analog Trunk services will be determined on an individual case basis. See applicable VersiPak® Rates on Page 233. *PBX Analog Trunk Service is discontinued as of October 15, 2014 throughout the Boise, Idaho metropolitan area. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 15, 2014 Boise, Idaho Advice Letter 14-02 IDl1402 tw telecom of idaho llc Idaho PUC Tariff No. 5 2nd Revised Page 236 Cancels 1st Revised Page 236 Issue Date: October 3, 2014 Effective Date: October 15, 2014 SECTION 9 – GRANDFATHERED SERVICES, (CONT’D.) 9.11 PBX Analog Trunk Service*, (Cont’d.) 9.11.2 Rates and Charges, (Cont’d.) In addition to the charges listed below, service order charges apply as described in Section 3 of this tariff. B. Coeur d'Alene 1. Two-Way Analog Trunk Sold to VersiPak Customers 2. Rates and charges for inward and outward Analog Trunk services will be determined on an individual case basis. See applicable VersiPak® Rates on Page 233. *PBX Analog Trunk Service is discontinued as of October 15, 2014 throughout the Boise, Idaho metropolitan area. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 15, 2014 Boise, Idaho Advice Letter 14-02 IDl1402 tw telecom of idaho llc Idaho PUC Tariff No. 5 1st Revised Page 237 Cancels Original Page 237 Issue Date: October 3, 2014 Effective Date: October 15, 2014 SECTION 9 – GRANDFATHERED SERVICES, (CONT’D.) 9.12 Business Terminals* This service is grandfathered and is only available to existing Customers at existing locations without modification as of January 9, 2014. 9.12.1 Description A Business Terminal is generally used in a hunting arrangement or a multi-line hunt group. The group may have a main telephone number assigned to the first terminal in the group or they may have individual telephone numbers assigned to each terminal. Common applications include modem pools and large hunting applications for analog lines. Business Terminals have a physical appearance in the switch and are assigned to a unique channel. Business Terminals may or may not have a telephone number assigned to them. Additionally, Business Lines can have separate and unique features per line whereas Business Terminals may or may not take on characteristics of the group. The Business Terminal Services Customer is also eligible to purchase the Premium Feature Package as defined in Section 4.21. 9.12.2 Rates and Charges A. Business Terminals with and without Telephone Number 1. Boise 2. Coeur d'Alene Business Terminals is discontinued as of October 15, 2014 throughout the Boise, Idaho metropolitan area. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 15, 2014 Boise, Idaho Advice Letter 13-03 IDl1303 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 238 Issue Date: December 30, 2013 Effective Date: January 9, 2014 SECTION 9 – GRANDFATHERED SERVICES, (CONT’D.) 9.13 tw telecom One Solution: Connect This service is grandfathered and is only available to existing Customers at existing locations without modification as of January 9, 2014. 9.13.1 Description tw telecom One Solution: Connect is an IP Trunk service provisioned across a Customer’s Local Area Network (LAN) and the TWTC IP Core. One Solution: Connect enables the user to converge voice and Internet traffic across a single transport facility. Customers subscribing to One Solution: Connect are required to have both transport and access with an option for a managed CPE gateway. tw telecom One Solution: Connect dedicated access for voice calls. Access may be ordered for T1/DS3 facilities (up to 4xT1) and Ethernet (2 Mbps to 100 Mbps). The number of simultaneous calls supported is determined by the bandwidth selected by the Customer. Service is available as equipment and facilities permit. 9.13.2 Rates and Charges (All Markets) A. One Trunk – – (M) - Certain material now found on this page was previously located on Page 149 and Page 150. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING January 9, 2014 Boise, Idaho Advice Letter 13-03 IDl1303 tw telecom of idaho llc Idaho PUC Tariff No. 5 Original Page 239 Issue Date: December 30, 2013 Effective Date: January 9, 2014 SECTION 9 – GRANDFATHERED SERVICES, (CONT’D.) 9.13 tw telecom One Solution: Connect, (Cont’d.) 9.13.2 Rates and Charges (All Markets), (Cont’d.) B. Two Trunks – – C. Three Trunks – – d. Four Trunks – – (M) - Certain material now found on this page was previously located on Page 150 and Page 151. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING January 9, 2014 Boise, Idaho