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HomeMy WebLinkAboutTeleUno Inc.pdfTELEUNO, INC. Idaho PUC Tariff No. 1 Original Page No. 1 IDAHO TELECOMMUNICATIONS SERVICES TARIFF Issued:January 27, 2003 Effective: February 6, 2003 Issued By:Avelino Iglesia Title:President TITLE SHEET IDAHO RESOLD INTEREXCHANGE TELECOMMUNICATIONS TARIFF This tariff contains the description, regulations, and rates applicable to the furnishing of intraLATA and interLATA intrastate interexchange telecommunications services on a resold basis by TeleUno, Inc. with principal offices at 2754 W. Atlantic Blvd., Suite 8, Pompano Beach, FL 33069. This tariff applies to services furnished within Idaho and is on file with the Idaho Public Utilities Commission, where copies may be inspected during normal business hours. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING February 6, 2003 Boise, Idaho TELEUNO, INC. Idaho PUC Tariff No. 1 Original Page No. 2 IDAHO TELECOMMUNICATIONS SERVICES TARIFF Issued:January 27, 2003 Effective: February 6, 2003 Issued By:Avelino Iglesia Title:President CHECK SHEET The sheets listed below, which are inclusive of this tariff, are effective as of the date shown at the bottom of the respective sheet(s). Original and revised sheets as named below comprise all changes from the original tariff and are currently in effect as of the date at the bottom of this page. SHEET REVISION 1 Original 2 Original 3 Original 4 Original 5 Original 6 Original 7 Original 8 Original 9 Original 10 Original 11 Original 12 Original 13 Original 14 Original 15 Original 16 Original 17 Original 18 Original 19 Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING February 6, 2003 Boise, Idaho TELEUNO, INC. Idaho PUC Tariff No. 1 Original Page No. 3 IDAHO TELECOMMUNICATIONS SERVICES TARIFF Issued:January 27, 2003 Effective: February 6, 2003 Issued By:Avelino Iglesia Title:President TABLE OF CONTENTS Title Sheet . . . . . . . . . .. . . . . . . . . .. . . . . . . . . .. . . . . . . . . .. . . . . . . . . .. . . . . . . . . .. . . . . . . . . .. . . . . . . . . .. . . . . .1 Check Sheet . . . . . . . . . .. . . . . . . . . .. . . . . . . . . .. . . . . . . . . .. . . . . . . . . .. . . . . . . . . .. . . . . . . . . .. . . . . . . . . .. . . .2 Table of Contents . . . . . . . . . .. . . . . . . . . .. . . . . . . . . .. . . . . . . . . .. . . . . . . . . .. . . . . . . . . .. . . . . . . . . .. . . . . . . . . .3 Symbols Sheet . . . . . . . . . .. . . . . . . . . .. . . . . . . . . .. . . . . . . . . .. . . . . . . . . .. . . . . . . . . .. . . . . . . . . .. . . . . . . . . .. . .4 Tariff Format Sheet . . . . . . . . . .. . . . . . . . . .. . . . . . . . . .. . . . . . . . . .. . . . . . . . . .. . . . . . . . . .. . . . . . . . . .. . . . . . . . .5 Contact Information . . . . . . . . . .. . . . . . . . . .. . . . . . . . . .. . . . . . . . . .. . . . . . . . . .. . . . . . . . . .. . . . . . . . . .. . . . . . . . .6 Section 1 – Technical Terms and Abbreviations . . . . . . . . . .. . . . . . . . . .. . . . . . . . . .. . . . . . . . . .. . . . . . . . . .. . . . . .7 Section 2 – Rules and Regulations . . . . . . . . . .. . . . . . . . . .. . . . . . . . . .. . . . . . . . . .. . . . . . . . . .. . . . . . . . . .. . . . . .8 Section 3 – Description of Service . . . . . . . . . .. . . . . . . . . .. . . . . . . . . .. . . . . . . . . .. . . . . . . . . .. . . . . . . . . .. . . . . .13 Section 4 – Rates . . . . . . . . . .. . . . . . . . . .. . . . . . . . . .. . . . . . . . . .. . . . . . . . . .. . . . . . . . . .. . . . . . . . . .. . . . . . . . .16 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING February 6, 2003 Boise, Idaho TELEUNO, INC. Idaho PUC Tariff No. 1 Original Page No. 4 IDAHO TELECOMMUNICATIONS SERVICES TARIFF Issued:January 27, 2003 Effective: February 6, 2003 Issued By:Avelino Iglesia Title:President SYMBOLS SHEET The following are the only symbols used for the purpose indicated below: (C)-To signify changed regulation (D)-To signify deleted or discontinued regulation (I)- To signify increased rate (M)-To signify a move in location of text (N)-To signify a new rate or regulation (R)-To signify a rate reduction (T)-To signify a change in text or regulation, but no change in rates Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING February 6, 2003 Boise, Idaho TELEUNO, INC. Idaho PUC Tariff No. 1 Original Page No. 5 IDAHO TELECOMMUNICATIONS SERVICES TARIFF Issued:January 27, 2003 Effective: February 6, 2003 Issued By:Avelino Iglesia Title:President CONTACT INFORMATION CUSTOMER COMPLAINTS, BILL INQUIRY, NEW SERVICE OR DISCONNECT REQUESTS: Phil Espenosa 2754 W. Atlantic Blvd., Suite 8 Pompano Beach, FL 33069 Customer Service Toll Free Number: (800) 240-1109 Email: corporate@teleunoinc.com COMMISSION CONTACT - TARIFF INFORMATION Janet Tripi TeleManagement Certification, Inc. 1170 Haynes Bridge Road, Suite 205, PMB 270 Alpharetta, GA 30004 (678) 802-2182 Email: regulatory@telecertinc.com COMMISSION CONTACT - COMPLAINTS: Avelino Iglesia 2754 W. Atlantic Blvd., Suite 8 Pompano Beach, FL 33069 (800) 240-1109 Email: corporate@teleunoinc.com IDAHO AGENT: Corporation Service Company 1401 Shoreline Drive, Suite 2 Boise, ID 83702 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING February 6, 2003 Boise, Idaho TELEUNO, INC. Idaho PUC Tariff No. 1 Original Page No. 6 IDAHO TELECOMMUNICATIONS SERVICES TARIFF Issued:January 27, 2003 Effective: February 6, 2003 Issued By:Avelino Iglesia Title:President TARIFF FORMAT SHEETS A.Page Numbering – Sheet numbers appear in the upper right corner of the page. Sheets are numbered sequentially. However, new sheets are occasionally added to the tariff. When a new sheet is added between sheets already in effect, a decim al is added. For example, a new sheet added between sheets 14 and 15 would be 14.1. B.Page Revision Numbers – Revision numbers also appear in the upper right corner of each page. These numbers are used to determine the most current sheet version on file with the NMPRC. For example, the 4th revised Sheet 14 cancels the 3rd revised Sheet 14. Because of various suspension periods, deferrals, etc., the NMPRC follows in their tariff approval process, the most current sheet number on file with the Commission is not always the tariff page in effect. Consult the Check Sheet for the sheet currently in effect. C.Paragraph Numbering Sequence – There are nine levels of paragraph coding. Each level of coding is subservient to its next higher level: 2. 2.1. 2.1.1. 2.1.1.A. 2.1.1.A.1. 2.1.1.A.1.(a). 2.1.1.A.1.(a).I. 2.1.1.A.1.(a).I.(i). 2.1.1.A.1.(a).I.(i).(1). D.Check Sheets – When a tariff filing is made with the IPUC, an updated check sheet accompanies the tariff filing. The check sheet lists the sheets contained in the tariff, with a cross reference to the current revision number. When new pages are added, the check sheet is changed to reflect the revision. All revisions made in a given filing are designated by an asterisk (*). There will be no other symbols used on this page if these are the only changes made to it (i.e., the format, etc. remains the same, just revised revision levels on some pages). The tariff user should refer to the latest check sheet to find out if a particular sheet is the most current on file with the IPUC. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING February 6, 2003 Boise, Idaho TELEUNO, INC. Idaho PUC Tariff No. 1 Original Page No. 7 IDAHO TELECOMMUNICATIONS SERVICES TARIFF Issued:January 27, 2003 Effective: February 6, 2003 Issued By:Avelino Iglesia Title:President SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS Access Line A telephone line provided by local exchange carriers that connects a telephone or other communications device at a customer's location to TeleUno's underlying carrier's telecommunications network switching center(s). Authorization Code A numerical code, one or more of which may be assigned to a Customer, to enable the Company to identify the origin of the Customer so it may rate and bill the call. Automatic Number Identification (ANI) is used as the authorization code wherever possible. Carrier or Company TeleUno, Inc. Commission Idaho Public Utility Commission Customer The person, firm, corporation or other entity which orders service and is responsible for payment of charges due and compliance with the Company’s tariff regulations. IPUC Idaho Public Utility Commission Underlying Carrier The telecommunications carrier whole network facilities provide the technical capability and capacity necessary for the transmission and reception of customer telecommunications traffic within Idaho. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING February 6, 2003 Boise, Idaho TELEUNO, INC. Idaho PUC Tariff No. 1 Original Page No. 8 IDAHO TELECOMMUNICATIONS SERVICES TARIFF Issued:January 27, 2003 Effective: February 6, 2003 Issued By:Avelino Iglesia Title:President SECTION 2 - RULES AND REGULATIONS 2.1 Undertaking of the Company The Company undertakes to provide only those designated Services as are furnished under the terms and subject to the conditions and customer payment of the applicable rates of this tariff for communications originating and terminating within the state of Idaho. The Company’s services are available to its customers twenty-four (24) hours per day, seven (7) days per week. 2.2 Limitations 2.2.1 Service is offered subject to the availability of facilities of Company's Underlying Carrier and the provisions of this tariff. 2.2.2 The Company reserves the right to discontinue furnishing service, or to limit the use of service necessitated by conditions beyond its control; including, without limitation, for customer non-payment of charges, or when the customer’s use of a service becomes or is in violation of the law or the provisions of this tariff. 2.2.3 The Services provided under this tariff are subject to the direct and exclusive control of the Company. No one may alter or affect the Services nor transfer or assign its use of the Services without the express written consent of the Company, which consent may be withheld, without limitation, by Company in its sole discretion at any time such alteration, effect, transfer or assignment would result in an interruption of the Services or a change in the customer’s location to which the Services are to be provided. 2.2.4 In the event prior written permission from the Company is given for any assignment or transfer, all regulations and conditions contained in this tariff shall apply to all such permitted assignees or transferees, as well as all conditions for service. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING February 6, 2003 Boise, Idaho TELEUNO, INC. Idaho PUC Tariff No. 1 Original Page No. 9 IDAHO TELECOMMUNICATIONS SERVICES TARIFF Issued:January 27, 2003 Effective: February 6, 2003 Issued By:Avelino Iglesia Title:President SECTION 2 - RULES AND REGULATIONS, continued 2.3 Liabilities of the Company 2.3.1 The Company has no liability for dam ages arising out of mistakes, interruptions, omissions, delays, errors, or defects in the transmission or call processing of customer’s communications traffic by the Underlying Carrier. The Company’s liability for such dama ges occurring the in course of furnishing the Company’s Se rvices, but not caused by its gross negligence or willful misconduct or that of its employees or its agents, in no event shall exceed an amount equivalent to the proportionate charge to the customer for the period during which such mistakes, interruptions, omissions, delays, errors, or defects in the Company’s furnishing of its Services occur. 2.3.2 The included tariff language does not constitute a determination by the Commission that the limitation of liability imposed by the Company should be upheld in a court of law. Acceptance for filing by the Commission recognizes that it is a court's responsibility to adjudicate negligence and consequential damage claims. It is also the court's responsibility to determine the validity of the exculpatory provisions of Section 2.3. 2.3.3 The Company shall be indemnified and held harmless by the customer against: (A)Claims for libel, slander, or infringement of copyright arising out of the material, data, information, or other content of a customer's communications traffic; (B)Claims for patent infringement arising from a customer’s use of its equipment, facilities or systems with the Company’s services; and (C)All other claims arising out of any act or omission of the customer in connection with any service or facility provided by the Company. 2.4 Interruption of Service 2.4.1 Credit allowance for the interruption of service is subject to the general liability provisions set forth in Section 2.3.1. herein. Customer shall receive no credit allowance for interruption of service due to Carrier’s testing or adjusting, negligence of the customer, or to the failure of channels or equipment provided by the customer. It shall be the customer’s obligation to notify the Company immediately of any interruption in service for which a credit allowance is claimed. Before giving such notice, the customer shall ascertain that the trouble is not being caused by any action or omission within the Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING February 6, 2003 Boise, Idaho TELEUNO, INC. Idaho PUC Tariff No. 1 Original Page No. 10 IDAHO TELECOMMUNICATIONS SERVICES TARIFF Issued:January 27, 2003 Effective: February 6, 2003 Issued By:Avelino Iglesia Title:President SECTION 2 - RULES AND REGULATIONS, continued 2.4 Interruption of Service, continued customer’s control, or is not in wiring or equipment, if any, furnished by the customer in connection with the Company’s Services. 2.4.2 No credit shall be allowed in the event service must be interrupted in order to provide routine service quality or related investigations. 2.4.3 Credit for failure of service shall be allowed only when such failure is caused by or occurs due to causes within the control of Company or in the event Company is entitled to a credit for the failure of the facilities of Company’s Underlying Carrier used to furnish customer’s service. 2.4.4 No credit shall be allowed: (A)For failure of facilities of customer; or (B)For failure of services or equipment caused by negligence or willful acts of customer. 2.4.5 Credit for an interruption shall commence after customer notifies Company of the interruption or when Company becomes aware thereof, and ceases when service has been restored. 2.4.5 Credit for an interruption shall comm ence after customer notifies the Company of the interruption or when Company becomes aware thereof, and ceases when service has been restored. 2.4.6 Before customer notifies Company of an interruption, customer shall make reasonable attempts to ascertain that customer, a third party, or its or their actions and/or equipment is/are not the cause thereof. 2.4.7 Credits are applicable only to that portion of service interrupted. 2.4.8 For purposes of credit computation, every month shall be considered to have seven hundred twenty (720) hours. 2.4.9 No credit shall be allowed for an interruption of a continuous duration of less than two (2) hours. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING February 6, 2003 Boise, Idaho TELEUNO, INC. Idaho PUC Tariff No. 1 Original Page No. 11 IDAHO TELECOMMUNICATIONS SERVICES TARIFF Issued:January 27, 2003 Effective: February 6, 2003 Issued By:Avelino Iglesia Title:President SECTION 2 – RULES AND REGULATIONS, continued 2.4 Interruption of Service, continued 2.4.10 The customer shall be credited for an interruption of two (2) hours or more at the rate of 1/729th of the monthly charge for the service affected for each hour or major fraction thereof that the interruption continues. Calculations of the credit shall be made in accordance with the following formula. Credit Formula: Credit = A x B 720 “A” - outage time in hours “B” - total monthly charge for affected facility 2.5 Restoration of Service The use and restoration of service shall be administered by the Underlying Carrier in accordance with the priority system specified in the Rules and Regulations of the Idaho Public Utility Commission. 2.6 Deposits The Company does not require a deposit from its customers. 2.7 Advance Payments The Company does not collect advance payments. 2.8 Taxes All state and local taxes levied by governmental entities upon customers (i.e., sales tax, municipal utilities tax and so forth) are listed as separate line items on customer bills and are not included in the Company’s scheduled rates. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING February 6, 2003 Boise, Idaho TELEUNO, INC. Idaho PUC Tariff No. 1 Original Page No. 12 IDAHO TELECOMMUNICATIONS SERVICES TARIFF Issued:January 27, 2003 Effective: February 6, 2003 Issued By:Avelino Iglesia Title:President SECTION 2 - RULES AND REGULATIONS, continued 2.9 Collection of Charges 2.9.1 In the event Company incurs fees or expenses to collect, or to attempt to collect, any charges owed Company by customer, including charges alleged to have resulted from fraud or abuse of customer’s services, the Company shall charge customer all such fees and expenses incurred to collect or to attempt to collect its charges, and Company shall be entitled to recover such fees or expenses irrespective of whether it prevails in any legal action brought to collect its charges, all in accordance with and subject to the following additional legal requirements: 2.9.2 In accordance with the “filed tariff doctrine,” as established by judicial and regulatory decisions and precedents, customer shall pay all charges due and owing irrespective of any claims of loss, liability, set off, damages, or other claims against Company to which customer may claim to be entitled. The duty to pay such charges shall arise upon the demand for payment by Company and shall not be delayed or deferred by the commencement of any legal or equitable action by either customer or Company in connection with such charges incurred under this tariff. 2.9.3 In the event that Company does not successfully resolve customer disputes regarding service and billing, the customer may apply to the Idaho Public Utilities Commission for resolution. Mail may be sent to: Idaho Public Utilities Commission 472 West Idaho P. O. Box 83720 Boise, ID 83720-0074 Or the customer m ay call: 334-0300 (Local Calls) 800-432-0369 (Toll-free for Long Distance Calls) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING February 6, 2003 Boise, Idaho TELEUNO, INC. Idaho PUC Tariff No. 1 Original Page No. 13 IDAHO TELECOMMUNICATIONS SERVICES TARIFF Issued:January 27, 2003 Effective: February 6, 2003 Issued By:Avelino Iglesia Title:President SECTION 3 - DESCRIPTION OF SERVICES 3.1 Usage Based Services The Company's charges are based on the actual usage of the Company's services, plus any special features and/or service options, if any. Charges begin when the designated communication termination(s) is/are accessed and enabled, thereby (“connected”) to receive the communication from the originating location on the network. Charges cease when the termination(s) is/are disconnected. 3.1.1 The customer’s long distance usage charge is based on the actual usage of the Company’s network. Chargeable time begins when the calling and called stations are connected. 3.1.2 Chargeable time ends when the calling service point terminates, thereby releasing the network connection. If the called party hangs up, but the calling number does not, chargeable time ends when the network connection is released by automatic timing equipment in the telephone network. 3.1.3 Unless otherwise specified in this tariff, the minimum call duration for billing purposes is one (1) minute. 3.1.4 Unless otherwise specified in this tariff, usage is measured and rounded to the higher full minute for billing purposes. 3.1.5 The Company will not bill for unanswered calls in areas where equal access is available. The Company will not knowingly bill for unanswered calls in areas where equal access is not available. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING February 6, 2003 Boise, Idaho TELEUNO, INC. Idaho PUC Tariff No. 1 Original Page No. 14 IDAHO TELECOMMUNICATIONS SERVICES TARIFF Issued:January 27, 2003 Effective: February 6, 2003 Issued By:Avelino Iglesia Title:President SECTION 3 - DESCRIPTION OF SERVICE, continued 3.2 Calculation of Distance Company’s current services are not distance sensitive. Charges for all mileage-sensitive products will be based on the airline distance between rate centers associated with the originating and terminating points of the call. The airline mileage betw een rate centers is determined by applying the formula below to the vertical and horizontal coordinates associated with the rate centers involved. The Company uses the rate centers that are produced by Bell Communications Research in the NPA-NXX V & H Coordinates Tape and Bell’s NECA Tariff No. 4. FORMULA: The square (V1 - V2)2 + (H1 - H2)2 Root of:10 3.3 Minimum Call Completion Rate A customer can expect a call completion rate (number of calls completed/number of calls attempted) of not less than 95% during peak use periods for all Feature Group D services (“1+” dialing). Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING February 6, 2003 Boise, Idaho TELEUNO, INC. Idaho PUC Tariff No. 1 Original Page No. 15 IDAHO TELECOMMUNICATIONS SERVICES TARIFF Issued:January 27, 2003 Effective: February 6, 2003 Issued By:Avelino Iglesia Title:President SECTION 3 - DESCRIPTION OF SERVICE, continued 3.4 Service Offerings 3.4.1 Service Area Company's resold interexchange services are offered throughout the state of Idaho. 3.4.2 Long Distance Service Company's Long Distance Service is offered to residential and business customers. The service permits direct dialed outbound calling at a single per minute rate. Service is provided from presubscribed, dedicated or shared use access lines. Calls are billed in one (1) minute increments. No minimum monthly billing requirements apply. 3.4.3 800/888 (Inbound) Long Distance Service Company's 800/888 (Inbound) Long Distance Service is offered to residential and business customers. The service permits inbound 800/888 calling at a single per minute rate. Service is provided from presubscribed, dedicated or shared use access lines. Calls are billed in one (1) minute increments, with a six (6) second minimum call duration. No monthly recurring charges apply. 3.4.4 Calling Card Service Company's Calling Card Service is a calling card service offered to residential and business customers who subscribe to the TeleUno Long Distance Service calling plan. Customers using the Company's calling card service access the service by dialing a 1-800 number followed by an account identification number and the number being called. This service permits subscribers utilizing the Company's calling card to make calls at a single per minute rate. Calls are billed in one (1) m inute increments after the initial minimum period of one (1) minute. There are no nonrecurring or monthly recurring charges. No calling card surcharge applies. 3.4.5 Directory Assistance The Company provides standard directory assistance. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING February 6, 2003 Boise, Idaho TELEUNO, INC. Idaho PUC Tariff No. 1 Original Page No. 16 IDAHO TELECOMMUNICATIONS SERVICES TARIFF Issued:January 27, 2003 Effective: February 6, 2003 Issued By:Avelino Iglesia Title:President SECTION 4 - RATES 4.1 Outbound Services TeleUno's rates for the Premier Rate Plan are time period sensitive. Peak hours are from 7:00 p.m. to 7:00 a.m. seven days per week. Off Peak hours are from 7:01 a.m. to 6:59 p.m. seven days per week. TeleUno's rates for Rate Plans “Flat 10 Plan” and “Seven Cents All Day Plan” are effective 24 hours per day, 7 days per week. 4.1.1 Rate Plan “Premier” Rate Plan “Premier” offers interLATA and intraLATA service. Calls are billed in one (1) minute increments and are rounded up to the next higher increment. A low, recurring monthly service charge of $5.95 applies. Maximum Usage Charge Peak $0.28/minute Off Peak $0.26/minute Monthly Service Charge: $5.95 4.1.2 Rate Plan “Flat 10 Plan” Rate Plan “Flat 10 Plan” offers interLATA and intraLATA service. Calls are billed in one (1) minute increments and are rounded up to the next higher increment. A low, recurring monthly service charge of $5.95 applies. Maximum Usage Charge Flat Fee $0.10/minute Monthly Service Charge: $5.95 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING February 6, 2003 Boise, Idaho TELEUNO, INC. Idaho PUC Tariff No. 1 Original Page No. 17 IDAHO TELECOMMUNICATIONS SERVICES TARIFF Issued:January 27, 2003 Effective: February 6, 2003 Issued By:Avelino Iglesia Title:President SECTION 4 – RATES, continued 4.1.3 Rate Plan “Seven Cents All Day Plan” Rate Plan “Seven Cents All Day Plan” offers interLATA and intraLATA service. Calls are billed in one (1) minute increments and are rounded up to the next higher increme nt. A low, recurring monthly service charge of $5.95 applies. Maximum Usage Charge $0.07/minute Monthly Service Charge: $5.95 4.1.4 Personal 800/888 (Inbound) Long Distance Service Rate per minute -$0.20 No surcharge or monthly fee. Calls are rounded up to the nearest penny. 4.1.4 Calling Card Service Rate per minute -$0.24 No surcharge or monthly service fee. Plan is billed in full minute increments. 4.1.5 Other Outbound Rates Directory Assistance -$0.85 per call Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING February 6, 2003 Boise, Idaho TELEUNO, INC. Idaho PUC Tariff No. 1 Original Page No. 18 IDAHO TELECOMMUNICATIONS SERVICES TARIFF Issued:January 27, 2003 Effective: February 6, 2003 Issued By:Avelino Iglesia Title:President SECTION 4 - RATES, continued 4.2 Payment of Calls 4.2.1 Late Payment Charges A late payment charge of 1.5% will be assessed on all unpaid balances more than thirty (30) days old. 4.2.2 Return Check Charges A return check charge of $20.00 will be assessed for checks returned for insufficient funds. 4.3 Restoration of Service A reconnection fee of $25.00 per occurrence is charged when service is re-established for customers who have been disconnected for non-payment. 4.4 Special Promotions The Company will, from time to time, offer special promotions to its customers waiving certain charges. These promotions will be approved by the IPUC with specific starting and ending dates, and be made part of this tariff. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING February 6, 2003 Boise, Idaho TELEUNO, INC. Idaho PUC Tariff No. 1 Original Page No. 19 IDAHO TELECOMMUNICATIONS SERVICES TARIFF Issued:January 27, 2003 Effective: February 6, 2003 Issued By:Avelino Iglesia Title:President SECTION 4 - RATES, continued 4.5 Special Rates For The Handicapped 4.5.1 Directory Assistance There shall be no charge for up to fifty (50) calls per billing cycle from lines or trunks serving individuals with disabilities. The Company shall charge the prevailing tariff rates for every call in excess of fifty (50) within a billing cycle. 4.5.2 Hearing and Speech Impaired Persons Intrastate toll message rates for TDD users shall be evening rates for daytime calls and night rates for evening and night calls. 4.5.3 Telecommunications Relay Service For intrastate toll calls received from the relay service, the Company will, when billing relay calls, discount relay service calls by fifty (50) percent off the otherwise applicable rate for a voice non-relay call; except where either the calling or called party indicates that either party is both hearing and visually impaired, the call shall be discounted sixty (60) percent off the otherwise applicable rate for a voice non- relay call. The above discounts apply only to time-sensitive elements of a charge for the call and shall not apply to per call charges such as a credit card surcharge. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING February 6, 2003 Boise, Idaho