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HomeMy WebLinkAboutTalk America Inc CANCELED Replaced by No 6.pdfTALK AMERICA INc.Idaho Tariff No. 3 Original Sheet 1 This Tariff, Idaho Tariff No., issued by Talk America Inc. cancels and replaces Idaho Tariff No., issued by Talk com Holding Corp. d/b/a The Phone Company and also d/b/a Network Services of New Hope in its entirety COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF INTEREXCHANGE TELECOMMUNICATIONS TARIFF OF IDAHO TALK AMERICA INC. This tariff is filed in accordance with the Idaho Public Utilities Commission. All services contained in this tariff are competitive. This tariff contains the descriptions, regulations, and rates applicable to the furnishing of service and facilities for interexchange telecommunications services provided by Talk America Inc. within the State ofIdaho. This tariff is on file with the Idaho Public Utilities Commission. Copies may be inspected during normal business hours at the Company s principal place of business. This Tariff, Idaho Tariff No. 3, issued by Talk America Inc. cancels and replaces Idaho Tariff No. 2, issued by the Talk.com Holding Corp. d/b/a The Phone Company and also d/b/a Network Services of New Hope in its entirety Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JUN 1 3 2001 Boise. Idaho Issued:May 4 2001 Effective: June 13 2001 Issued By:Aloysius T. Lawn, IV, Executive Vice President 6805 Route 202 New Hope, PA 18938 IDGOlO2 TALK AMERICA INe. Idaho Tariff No. 3 Fifth Revised Sheet 2 Cancels Fourth Revised Sheet 2 COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF CHECK SHEET All sheets of this tariff are effective as of the date shown at the bottom of the respective sheet(s). Original and revised sheets as named below comprise all changes from the original tariff and are currently in effect as of the date of the bottom of this page. SHEET 28. 37. 37. 37. 37.4 ... 40.. - * - Indicates those sheets included with this filing. SHEET 24. REVISION Original Fifth Original Original Original Original Original Original Original Original First Original Original Original Original Original Original Original Original Original Original Original Original Second Original Original Original REVISION Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original First Original Original Original Original First Original Original Original Original Original Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JUN 3 0 2006 Boise. Idaho Issued: June 21, 2006 Issued By: Effective: June 30, 2006 Aloysius T. Lawn, IV, Executive Vice President 6805 Route 202 New Hope, PA 18938 Advice Letter No. 2006- TALK AMERICA INC.Idaho Tariff No. 3 Original Sheet 3 COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF T ABLE OF CONTENTS TITLE PAGE............................................. .............. CHECK SHEET............................................ ............ TABLE OF CONTENTS........................................ ......... SYMBOLS............................................................ TARIFF FORMAT ..................................................... 5 SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS . . . . . . . . . . . . . . . .. SECTION2-RULESANDREGULATIONS " SECTION3-DESCRIPTIONOFSERVICE................................ SECTION4-RATES .................................................. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JUN 1 3 2001 Boise, Idaho Issued:May 4, 2001 Effective: June 13 , 2001 Issued By:Aloysius T. Lawn, IV, Executive Vice President 6805 Route 202 New Hope, PA 18938 IDOO1O2 TALK AMERICA INc.Idaho Tariff No. 3 Original Sheet 4 COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF SYMBOLS The following symbols are used for the purposes indicated below: - Changed Regulation. - Delete or discontinue. - Increase to a rate. - Moved from another tariff location. New. - Reduction to a rate. - Change in text but no change in rate or regulation. Idaho P~b!ic Utilities Commission Office of the Secretary ACCEPTED FOR FILING JUN 1 3 2001 Boise. Idaho Issued:May 4, 2001 Effective: June 13 , 2001 Issued By:Aloysius T. Lawn, IV, Executive Vice President 6805 Route 202 New Hope, PA 18938 IDGOlO2 TALK AMERICA INC.Idaho Tariff No. 3 Original Sheet 5 COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF TARIFF FORMAT A. Sheet Numbering - Sheet numbers appear in the upper right comer of the page. Sheets are numbered sequentially. However, new sheets are occasionally added to the tariff. When a new sheet is added between sheets already in effect, a decimal is added. For example, a new sheet added between sheets 14 and 15 would be 14. B. Sheet Revision Numbers - Revision numbers also appear in the upper right comer of each page. These numbers are used to determine the most current sheet version on file with the Idaho Public Utilities Commission. For example, the 4th revised Sheet 14 cancels the 3rd revised Sheet 14. Because of various suspension periods, deferrals, etc. the Idaho Public Utilities Commission follows in its tariff approval process, the most current sheet number on file with the Commission is not always the tariff in effect. Consult the Check Sheet for the sheet currently in effect. C. Paragraph Numbering Sequence - There are nine levels of paragraph coding. Each level of coding is subservient to its next higher level: 1.1 2. 1. LA. 1. 2. 1. LA. 1. (a) A.l.(a). A.l.(a).I.(i). 1.1.A.I.(a).I.(i).(I) D. Check Sheets - When a tariff filing is made with the Idaho Public Utilities Commission, an updated Check Sheet accompanies the tariff filing. The Check Sheet lists the sheets contained in the tariff, with a cross reference to the current revision number. When new pages are added, the Check Sheet is changed to reflect the revision. All revisions made in a given filing are designated by an asterisk (*). There will be no other symbols used on this page if these are the only changes made to it (i., the format, etc. remain the same, just revised revision levels on some pages.) The tariffuser should refer to the latest Check Sheet to find out if a particular sheet is the most current on file with the Idaho Public Utilities Commission. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING J U N 1 3 2001 Boise, Idaho Issued:May 4 2001 Effective: June 13 2001 Issued By:Aloysius T. Lawn, IV, Executive Vice President 6805 Route 202 New Hope, PA 18938 IDOOlO2 TALK AMERICA INc.Idaho Tariff No. 3 Original Sheet 6 COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS Access Line - An arrangement which connects the customer s location to a Talk America switching center or point of presence. Account Codes - Optional, customer defined digits that allow the customer to identify the individual user, department, or client associated with a call. Authorized User - A person, firm, corporation, or any other entity authorized by the Customer to communicate utilizing the Carrier s service. Call- A completed connection established between a calling station and one or more called stations. Customer - The person, firm, corporation, or other entity which orders, cancels, amends, or uses service and is responsible for payment of charges and compliance with the Company s tariff. Company or Carrier - Talk America Inc., unless otherwise clearly indicated by the context. Holidays - The Company observes the following holidays for specific products: New Years Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day. LEC - Local Exchange Company. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JUN 1 3 2001 Boise. Idaho Issued:May 4, 2001 Effective: June 13 , 2001 Issued By:Aloysius T. Lawn, IV, Executive Vice President 6805 Route 202 New Hope, PA 18938 IDOO1O2 TALK AMERICA INc.Idaho Tariff No. 3 Original Sheet 7 COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS, CON' Special Access Origination - Where originating access between the customer and the interexchange carrier is provided on dedicated circuits. The cost ofthese dedicated circuits is billed by the access provider directly to the end user. Switched Access Origination - Where originating access between the customer and the interexchange carrier is provided on local exchange company Feature Group circuits and the connection to the customer is a LEC-provided business or residential access line. The cost of switched Feature Group access is billed to the interexchange carrier. Travel Card - A proprietary calling card offered by the Company which enables the Customer to use the Company s service by dialing a Company-provided access number. V & H Coordinates - Geographic points which define the originating and terminating points of a call in mathematical terms so that the airline mileage ofthe call may be determined. Call mileage is used for the purpose of rating calls. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JUN 1 3 2001 Boise, Idaho '-.-- -'. Issued:May 4, 2001 Effective: June 13 2001 Issued By:Aloysius T. Lawn, IV, Executive Vice President 6805 Route 202 New Hope, PA 18938 IDOOlO2 TALK AMERICA INc.Idaho Tariff No. 3 Original Sheet 8 COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF SECTION 2 - RULES AND REGULATIONS Undertaking of the Company The Company s services and facilities are furnished for communications originating at specified points within the State ofIdaho under terms of this tariff. The Company undertakes to provide the services offered in this tariff in accordance with the terms and conditions set forth under this tariff. The Company may act as the Customer agent for ordering access connection facilities provided by other carriers or entities, when authorized by the Customer, to allow connection ofa Customer s location to the Company. The Customer shall be responsible for all charges due for such service arrangement. The Company s services and facilities are provided on a monthly basis unless otherwise provided, and are available twenty-four hours per day, seven days per week. Limitations Service is offered subject to the availability ofthe necessary facilities and equipment or both facilities and equipment, and subject to the provisions of this tariff. The Company reserves the right to discontinue or limit service when necessitated by conditions beyond its control, or when the Customer is using service in violation of provisions of this tariff, or in violation of the law. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JUN 1 3 2001 Boise, Idaho Issued:May 4, 200 I Effective: June 13, 2001 Issued By:Aloysius T. Lawn, IV, Executive Vice President 6805 Route 202 New Hope, PA 18938 IDOOlD2 TALK AMERICA INC.Idaho Tariff No. 3 Original Sheet 9 COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF SECTION 2 - RULES AND REGULATIONS, CON' Limitations, con The Company does not undertake to transmit messages, but offers the use of its facilities when available, and will not be liable for errors in transmission or for failure to establish connections. 2.4 All facilities provided under this tariff are directly controlled by the Company and the Customer may not transfer or assign the use of service or facilities without the express written consent of the Company. Such transfer or assignment shall only apply where there is no interruption of the use or location ofthe service or facilities. Prior written permission from the Company is required before any assignment or transfer. All regulations and conditions contained in this tariff shall apply to all such permitted assignees or transferees, as well as all conditions of service. Use Services provided under this tariff may be used for any lawful purpose for which the service is technically suited. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JUN 1 3 2001 Boise. Idaho Issued:May 4, 2001 Effective: June 13 , 2001 Issued By:Aloysius T. Lawn, IV, Executive Vice President 6805 Route 202 New Hope, PA 18938 IDOOJO2 TALK AMERICA INc.Idaho Tariff No. 3 Original Sheet 10 COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF 2.4 SECTION 2 - RULES AND REGULATIONS, CON' Liabilities of the Company 2.4.The Company s liability for damages arISIng out of mistakes, interruptions omissions, delays, errors, or defects in transmission which occur in the course of furnishing service or facilities, in no event shall exceed an amount equivalent to the proportionate charge to the Customer for the period during which the faults in transmission occur. 2.4.The Company shall not be liable for claim or loss, expense or damage (including indirect, special or consequential damage), for any interruption, delay, error omission, or defect in any service, facility or transmission provided under this tariff if caused by any person or entity other than the Company, by any malfunction of any service or facility provided by any other carrier, by an act of God, fire, war, civil disturbance, or act of government, or by any other cause beyond the Company direct control. 2.4.The Company shall not be liable for, and shall be fully indemnified and held harmless by Customer against any claim or loss, expense, or damage (including indirect, special or consequential damage) for defamation, libel, slander, invasion infringement of copy-right or patent, unauthorized use of any trademark, tradename or service mark, unfair competition, interference with or misappropriation or violation of any contract, proprietary or creative right, or any other injury to any person, property or entity arising out of the material, data, information, or other content revealed to, transmitted, or used by the Company under this tariff; or for any act or omission of the Customer; or for any personal injury or death of any person caused directly or indirectly by the installation, maintenance, location, condition operation, failure, presence, use or removal of equipment or wiring provided by the Company, if not directly caused by negligence of the Company. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JUN 1 3 2001 Boise, Idaho Issued:May 4, 2001 Effective: June 13, 2001 Issued By:Aloysius T. Lawn, IV, Executive Vice President 6805 Route 202 New Hope, P A 18938 IDOOJO2 TALK AMERICA INC. Idaho Tariff No. 3 First Revised Sheet 11 Cancels Original Sheet 11 COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF 2.4 SECTION 2 - RULES AND REGULATIONS, CON' Liabilities of the Company, con 2.4. 2.4. No agent or employee of any other carrier shall be deemed to be an agent or employee of the Company. The Company shall not be liable for any defacement of or damages to the premises of a Customer resulting from the furnishing of service which is not the direct result of the Company s negligence. The above tariff language does not constitute a determination by the Commission that a limitation of liability imposed by the Company should be upheld in a court of law. Acceptance for filing by the Commission recognizes that it is a court's responsibility to adjudicate negligence and consequential damage claims. It is also the court's responsibility to determine the validity of the exculpatory clause. No third party provider or their directors, officers or employees that are directly or indirectly associated with the Company s performance of our services shall be liable to the Customer for any special, indirect, incidental, consequential, reliance, exemplary, punitive or other damages arising out of a service failure. (N) (N) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 2 3 2005 Boise, Idaho Effective: December 23 2005Issued: December 12, 2005 Issued By:Aloysius T. Lawn, IV, Executive Vice President 6805 Route 202 New Hope, PA 18938 IDOO503 TALK AMERICA INc.Idaho Tariff No. 3 Original Sheet 12 COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF SECTION 2 - RULES AND REGULATIONS, CON' Denial, Restriction and Termination of Service, con Requirements for and Contents of Notice of Denial of a Service If a telephone company intends to deny an available service to an applicant, the company must give the applicant written explanation of its refusal to serve. The explanation must state: the reasons for denial of the service; 11.actions the applicant may take to receive the telephone company s service; and 111.that an informal or formal complaint concerning denial of he service may. be filed with the telephone company or the Commission. IDAP A 31.41.01301. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JUN 1 3 2001 Boise, Idaho Issued:May 4, 2001 Effective: June 13 , 2001 Issued By:Aloysius T. Lawn, IV, Executive Vice President 6805 Route 202 New Hope, PA 18938 IDOOlO2 TALK AMERICA INC.Idaho Tariff No. 3 Original Sheet 13 COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF SECTION 2 - RULES AND REGULATIONS, CON' Denial, Restriction and Termination of Service, con Grounds for Denial or Termination of a Service Without Prior Notice A telephone company may deny or terminate a service or all services without prior notice to the customer or applicant and without the customer s or applicant's permission for one or more of the following reasons: A condition immediately dangerous or hazardous to life, physical safety, or property exists, or it is necessary to prevent a violation of federal, state or local safety or health codes. The Company is ordered by any court, the Commission, or any other duly authorized public authority to terminate service. The service(s) was (were) obtained, diverted or used without the authorization or knowledge ofthe telephone company. The telephone company has tried diligently to meet the notice requirements of Rule 304, but has been unsuccessful in its attempt to contact the customer affected. The customer has misrepresented his/her/its identity for purposes of obtaining telephone service and has no or an inadequate security deposit on file with the company and has an outstanding bill exceeding $100. IDAPA 31.41.01303. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JUN 1 3 2001 Boise, Idaho Issued:May 4 2001 Effective: June 13 , 2001 Issued By:Aloysius T. Lawn, IV, Executive Vice President 6805 Route 202 New Hope, PA 18938 IDOOlO2 TALK AMERICA INC.Idaho Tariff No. 3 Original Sheet 14 COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF SECTION 2 - RULES AND REGULATIONS, CON' Denial, Restriction and Termination of Service, con 2.5.3 Requirements for Notice Before Termination of Essential Service - Unexplained High Usage Special Rules Apply. Rule 304's requirement of seven days' written notice does not apply when the reason for termination of essential service is related to unexplained excessive increases in the amounts of usage not flat-rate billed (whether already billed or as yet unbilled) and the risk of nonpayment by the customer is evident. Contact With Customer. The telephone company cannot make this determination without first contacting the customer or making a diligent attempt to contact the customer to determine whether the customer is aware of the usage, the reason for the increased usage and the customer s ability to pay the charges when due. Termination. If the telephone company is unable to contact the customer, it may terminate essential service not less than three days (excluding days when there is no mail delivery) after mailing a statement explaining its reasons for terminating service. If the customer has been contacted, the telephone company may terminate essential service not less than one day after the contact if neither suitable explanation or suitable assurances of payment are given. Termination of essential service under this rule is subject to Rule 313. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JUN 1 3 2001 Boise, Idaho Issued:May 4, 2001 Effective: June 13, 2001 Issued By:Aloysius T. Lawn, IV, Executive Vice President 6805 Route 202 New Hope, PA 18938 IDOO1O2 TALK AMERICA INC.Idaho Tariff No. 3 Original Sheet 15 COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF SECTION 2 - RULES AND REGULATIONS, CON' Denial, Restriction and Termination of Service, con 5.4 Serious Illness or Medical Emergency Postponement of Termination of MTS Service. telephone company offering essential service between a residential customer and the customer s nearest community providing necessary medical facilities or services must postpone termination of essential service to a residential customer for thirty days from the date of the receipt of a current certificate by a licensed physician or public health official with medical training that states: the customer, a member of his /her family, or other permanent resident of the premises where service is provided, is seriously ill or has a medical emergency or will become seriously ill or have a medical emergency because of termination of service; and 11.termination of service would adversely affect that customer member of his /her family, or resident of the household. Contents of Certificate. This certificate must be in writing and show clearly the name of the person whose serious illness or medical emergency would be adversely affected by termination, the nature of the serious illness or medical emergency, and the name, title, and signature of the person giving notice of or certifying the serious illness or medical emergency. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JUN 1 3 2001 Boise, Idaho Issued:May 4, 2001 Effective: June 13 2001 Issued By:Aloysius T. Lawn, IV, Executive Vice President 6805 Route 202 New Hope, PA 18938 IDOOJO2 TALK AMERICA INC.Idaho Tariff No. 3 Original Sheet 16 COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF SECTION 2 - RULES AND REGULATIONS, CON' Denial, Restriction and Termination of Service, con 2.5.4 Serious Illness or Medical Emergency, cont' Restoration of Essential Service. if essential service has already been terminated when the medical certificate is received, essential service must be restored. The customer must receive essential service for thirty days from the telephone company s receipt of the certificate. Payment Arrangements. Before the expiration of the medical postponement, the customer must make payment arrangements with the telephone company in accordance with Rule 312. Second Postponement. The telephone company must postpone termination of necessary MTS service upon receipt of a second certificate stating that the serious illness or medical emergency still exists, unless during the period of the first certificate excessive or unwarranted MTS calls were incurred and not paid. Verification of Certificate. The telephone company may verify the authenticity of the certificate and may refuse to delay termination of service if the certificate is a forgery or is otherwise fraudulent. IDAPA 31.41.01308. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JUN 1 3 2001 Boise. Idaho Issued:May 4, 2001 Effective: June 13 , 2001 Issued By:Aloysius T. Lawn, IV, Executive Vice President 6805 Route 202 New Hope, PA 18938 IDOOlO2 TALK AMERICA INc.Idaho Tariff No. 3 Original Sheet 17 COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF SECTION 2 - RULES AND REGULATIONS, CON' Denial, Restriction and Termination of Service, con Medical Facilities - Shelter Care Where MTS service is provided to a customer known by the telephone company to be or identifying himself/herself/ itself as a medical care facility, including a hospital medical clinic with resident patients, nursing home, intermediate care facility or shelter care facility, notice of pending termination shall be provided to the Commission and to the State Department of Health and Welfare as well as to the customer. Upon request from the Commission, a delay in termination of no less than seven calendar days from the date of notice shall be allowed so that action may be taken to protect the interests ofthe facility's residents. IDAP A 31.41.01309. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JUN 1 3 2001 Boise, Idaho Issued:May 4, 2001 Effective: June 13 2001 Issued By:Aloysius T. Lawn, IV, Executive Vice President 6805 Route 202 New Hope, PA 18938 IDOOlO2 TALK AMERICA INc.Idaho Tariff No. 3 Original Sheet 18 COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF SECTION 2 - RULES AND REGULATIONS, CON' Denial, Restriction and Termination of Service, con Restrictions on Termination of Service--Opportunity to Avoid Termination of Essential Service Service to Persons Not Customers. If service is provided to a residence and the account is in the name of one who does not reside there, the telephone company, prior to termination, shall afford the person(s) receiving service notice and a reasonable opportunity to negotiate directly with the telephone company and to purchase service in hislher/their own name(s). No Termination While Complaint Pending. Except as authorized by order of the Commission or of the Judiciary, essential service shall not be terminated for failure to pay amounts in dispute while a complaint over that telephone service filed pursuant to Rule 402 is pending before this Commission or while a case placing at issue payment for that telephone service is pending before a court in the State ofIdaho. IDAPA 31.41.01311. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JUN 1 3 2001 Boise, Idaho Issued:May 4 2001 Effective: June 13 2001 Issued By:Aloysius T. Lawn, IV, Executive Vice President 6805 Route 202 New Hope, PA 18938 WOO/O2 TALK AMERICA INc.Idaho Tariff No. 3 Original Sheet 19 COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF SECTION 2 - RULES AND REGULATIONS, CON' Denial, Restriction and Termination of Service, con Payment Arrangements Arrangements Allowed. When a customer cannot pay a bill in full the telephone company may continue to serve the customer if the customer and the telephone company agree on a reasonable portion of the outstanding bill to be paid immediately, and the manner in which the balance of the outstanding bill will be paid. Reasonableness. In deciding on the reasonableness of a particular agreement, the telephone company will take into account the customer s ability to pay, the size of the unpaid balance, the customer s payment history and length of service, and the amount of time and reasons why the debt is outstanding. Application of Payment. Payments are to be applied first to the undisputed balance owed by the customer. For local exchange services and associated installation charges, taxes, and surcharges unless the Customer designates otherwise. Second Arrangement- If a customer fails to make the payment agreed upon by the date that it is due, the telephone company may, but is not obligated to, enter into a second arrangement. when Arrangement not Binding. No payment arrangement binds a customer if it requires the customer to forego any right provided for in these rules. IDAPA 31.41.01312. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JUN 1 3 20Ot Boise. Idaho Issued:May 4 2001 Effective: June 13 , 2001 Issued By:Aloysius T. Lawn, IV, Executive Vice President 6805 Route 202 New Hope, PA 18938 IDOOlO2 TALK AMERICA INc.Idaho Tariff No. 3 Original Sheet 20 COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF SECTION 2 - RULES AND REGULATIONS, CON' Denial, Restriction and Termination of Service, con Denial, Restriction, Modification or Termination of Services Telephone companies providing MTS or other services must comply with Rules 30 I 303 311.311.04 and 312 in connection with denial, restriction or termination of those services. Telephone companies providing MTS or other services must provide reasonable notice before terminating such services, except as provided by Rule 303. Telephone companies providing MTS services must provide reasonable notice before modifying a Customer s existing service. Nothing in this rule abrogates customers rights under those telephone companies' tariffs or filings, written agreements with customer, or obligations otherwise imposed by statutory or common law. IDAP A 31.41.01314. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JUN 1 3 2001 Boise, Idaho Issued:May 4 2001 Effective: June 13 2001 Issued By:Aloysius T. Lawn, IV, Executive Vice President 6805 Route 202 New Hope, PA 18938 IDOOlO2 TALK AMERICA INc.Idaho Tariff No. 3 Original Sheet 21 COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF Idaho P~blic Utilities Commission Qfflee af tin;; SecretaryACCEPTED FOR FILING JUN 1 3 2001 SECTION 2 - RULES AND REGULATIONS, CON' Deposits Boise, Idaho The Company reserves the right to examine the credit record of the Customer, using any lawful sources for determining credit standing. If the Customer s financial condition is unknown or unacceptable to the Company, the Customer may be required to provide the Company with a security deposit which the Company may apply against overdue charges. The amount of the security deposit shall be equal to three months' estimated usage but may vary with the Customer s credit history and proj ected usage. The Customer shall be apprized that after one year of service the Account shall be reviewed, and in the event that all amounts due have been paid within the terms and conditions of this Price List, the deposit shall be refunded in full with interest as required by law or regulations. If subsequent payment or usage patterns change, the Company may request an increase in or resubmission of the security deposit as appropriate. The Company may also require a security deposit before service is restored (along with the payment of overdue charges) from the Customer whose service has been discontinued for nonpayment of overdue charges. Such security deposit may be based on a new credit history (taking into account the discontinuance of service) and estimates of usage. The fact that a security deposit has been made in no way relieves the Customer from the prompt payment of bills upon presentation. Advance Payments When the Company requires advance payment to cover extraordinary costs of implementing service, the Company reserves the right to collect an amount no to exceed the cost of implementing that service. This amount will be applied to the first month's billing when the new service is implemented. Taxes and Fees All state and local taxes (i., gross receipts tax, sales tax, municipal utilities tax) are listed as separate line items on the Customer s bill and are not included in the quoted rates and charges set forth in this tariff. To the extent that a municipality, other political subdivision or local agency of government, or Commission imposes upon and collects from the Company a gross receipts tax, occupation tax, license tax, permit fee, franchise fee, or regulatory fee such taxes and fees shall, insofar as practicable and allowed by law, be billed pro rata to Customers receiving service from the Company within the territorial limits ofsuch municipality, other political subdivision or local agency of government. Issued:May 4, 2001 Effective: June 13 2001 Issued By:Aloysius T. Lawn, IV, Executive Vice President 6805 Route 202 New Hope, PA 18938 IDOO1O2 TALK AMERICA INc.Idaho Tariff No. 3 Original Sheet 22 COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF SECTION 2 - RULES AND REGULATIONS, CON' Taxes and Fees, cont' The Company may adjust its rates and charges or impose additional rates and charges on its Customers in order to recover amounts it is required by governmental or quasi- governmental authorities to collect from or pay to others in support of statutory or regulatory programs. Public Pay Telephone Surcharge In order to recover the Company s expenses to comply with the FCC's pay telephone compensation plan effective on October 7, 1997 (FCC 97-371), an undiscountable per call charge is applicable to all interstate, intrastate and international calls that originate from any domestic pay telephone used to access the Company s services. The Public Pay Telephone Surcharge, which is in addition to standard tariffed usage charges and any applicable service charges and surcharges associated with the Company s service, applies for the use ofthe instrument used to access the Company service and is unrelated to the Company s service accessed from the pay telephone. Pay telephones include coin-operated and coinless phones owned by local telephone companies, independent companies and other interexchange carriers. The Public Pay Telephone Surcharge applies to the initial completed call and any reoriginated call (i., using the#n symbol). Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JUN 1 3 2001 ~i.;"'C ~aho Issued:May 4, 2001 Effective: June , 2001 Issued By:Aloysius T. Lawn, IV, Executive Vice President 6805 Route 202 New Hope, PA 18938 JDOOlO2 TALK AMERICA INc.Idaho Tariff No. 3 Original Sheet 23 COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF daho P~blic Utilities Commission SECTION 2 - RULES AND REGULATIONS, CON'T. A OffIce of the Secretary EPTED FOR FILING JUN 1 3 2001Taxes and Fees, cont'd. Pay Telephone Surcharge, cont'Boise, Idaho Whenever possible, the Pay Telephone Surcharge will appear on the same invoice containing the usage charges for the surcharged call. In cases where proper pay telephone coding digits are not transmitted to the Company prior to completion of a call, the Pay Telephone Surcharge may be billed on a subsequent invoice after the Company has obtained information from a carrier that the originating station is an eligible pay telephone. The Pay Telephone Surcharge does not apply to calls placed from pay telephones at which the Customer pays for service by inserting coins during the progress of the call. Rate per Call $0. Universal Service Fund A monthly Universal Service Fund charge will be added to each bill based upon the total intrastate billed revenues. This charge shall in no event exceed the amount ofthe Idaho Public Utilities Commission assessment levied upon the Company. Terminal Equipment The Company s facilities and service may be used with or terminated in Customer-provided terminal equipment or Customer-provided communications systems, such as a PBX, key system, or Pay Telephone. Such terminal equipment shall be furnished and maintained at the expense ofthe Customer, except as otherwise provided. The Customer is responsible for all costs at his or her premises, including personnel, wiring, electrical power, and the like incurred in the use of the Company s service. When such terminal equipment is used, the equipment shall comply with the generally Issued:May 4, 2001 Effective: June 13, 2001 Issued By:Aloysius T. Lawn, IV, Executive Vice President 6805 Route 202 New Hope, PA 18938 IDOO1O2 Idaho Tariff No. 3 Second Revised Sheet 24 Cancels First Revised Sheet 24 Idaho Public Utilities Commission Office of the Secretary ACCEPTEDFO R FILING JUN 3 0 2006 TALK AMERICA INe. COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF SECTION 2 - RULES AND REGULATIONS, CON' Terminal Equipment, con Boise. Idaho accepted minimum protective criteria standards of the telecommunications industry as endorsed by the Federal Communications Commission. Installation Service is installed upon mutual agreement between the Customer and the Company. Payment for Service The Customer is responsible for payment of all charges for services and equipment furnished to the Customer or to an Authorized User of the Customer by the Company. All charges due by the Customer are payable to the Company or to the Company s authorized billing agent. Terms of payment shall be according to the rules and regulations of the billing agent and subject to the rules of regulatory agencies, such as the Idaho Public Utilities Commission. Any objections to billed charges must be reported to the Company or its billing agent. Adjustments to Customer s bills shall be made to the extent that circumstances exist which reasonably indicate that such changes are appropriate. 11.1 SpeedPay If the Customer s account is delinquent or when the Customer calls the Company s business office to make payment arrangement, the Customer will be given the option to pay via electronic payment system, SpeedPay. The Customer electing SpeedPay will be notified in advance of an additional SpeedPay processing fee of $5 .00. The Customer whose service has been disconnected may be required to reestablish service using SpeedPay and will be assessed the $5.00 SpeedPay processing fee. 11.The Customer is responsible for payment of all charges for services and equipment furnished to the Customer or to an Authorized User of the Customer by Talk America. All charges due by the Customer are payable to the Company or to the Company s authorized billing agent. Terms of payment shall be according to the rules and regulations of regulatory agencies including the P. U .C. Id. Any obj ections to billed charges must be reported to the Company or its billing agent within sixty days after receipt of bill. Adjustments to Customer s bills shall be made to the extent that circumstances exist which reasonably indicate that such changes are appropriate. All invoices are due and payable within fifteen (15) days after the postmark date of the bill. All amounts owed after the due date are subject to late payment penalty charges of $5 .00 plus 1.5% per month. The late payment fee will not be assessed on unpaid penalty charges and any payment received shall first be applied to any bill for services rendered. Issued: June 21 2006 Effective: June 30, 2006 Issued By:Aloysius T. Lawn, IV, Executive Vice President 6805 Route 202 New Hope, P A 18938 Advice Letter No. 2006- (N) (N) TALK AMERICA INc.Idaho Tariff No. 3 Original Sheet 24. COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF SECTION 2 - RULES AND REGULATIONS, CON' Cancellation by Customer Customer may cancel service by providing 30 days written noticed to the Company. Interconnection Service furnished by the Company may be connected with the services or facilities of other carriers. Such service or facilities, if used, are provided under the terms, rates, and conditions of the other carrier. The Customer is responsible for all charges billed by other carriers for use in connection with Company s service. Any special interface equipment or facilities necessary to achieve compatibility between carriers is the responsibility of the Customer. *Material now found on this page was previously located on Sheet 24. (M) (M) (M) (M) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 3 0 2001 Boise. Idaho Issued:Effective: December 30, 2001 Issued By: December 19, 2001 Aloysius T. Lawn, IV, Executive Vice President 6805 Route 202 New Hope, PA 18938 IDOOlO6 TALK AMERICA INC.Idaho Tariff No. 3 Original Sheet 25 COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF SECTION 2 - RULES AND REGULATIONS, CON' Refusal or Discontinuance by Company The Company may refuse or discontinue service under the following conditions provided that, unless otherwise stated, the Customer will be given 15 days notice to comply with any rule or remedy any deficiency: (a) (b) (c) (d) For non-compliance with or violation of any State, municipal, or Federal law ordinance, or regulation pertaining to telephone service. For the use of telephone service for any other property or purpose other than that described in the application. For neglect or refusal to provide reasonable access to the Company or its agents for the purpose of inspection and maintenance of equipment owned by the Company or its agents. For noncompliance with or violation of Commission regulations or the Company rules and regulations on file with the Commission, provided seven (7) days' written notice is given before termination. (e)For nonpayment of bills, provided that suspension or termination of service shall not be made without seven (7) days written notice to the Customer, except in extreme cases. (f)Without notice in the event of Customer or Authorized User use of equipment in such a manner as to adversely affect the Company s equipment or service to others. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JUN 1 3 2001 Boise. I~aho Issued:May 4 2001 Effective: June 13, 2001 Issued By:Aloysius T. Lawn, IV, Executive Vice President 6805 Route 202 New Hope, PA 18938 IDOO1O2 TALK AMERICA INc.Idaho Tariff No. 3 Original Sheet 26 COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF SECTION 2 - RULES AND REGULATIONS, CON' Refusal or Discontinuance, con ' (g) (h) (i) (j) Without notice in the event of tampering with the equipment or services owned by the Company or its agents. Without notice in the event of unauthorized or fraudulent use of service. Whenever service is discontinued for fraudulent use of service, the Company may, before restoring service, require the Customer to make, at his or her own expense, all changes in facilities or equipment necessary to eliminate illegal use and to pay an amount reasonably estimated as the loss in revenues resulting from such fraudulent use. Without notice by reason of any order or decision of a court or other government authority having jurisdiction which prohibits carrier from furnishing such services. F or periods of inactivity over sixty (60) days. Idaho Public Utifities Commission Office of the Secretary ACCEPTED FOR FILING JUN 1 3 2001 Boise. 'riahfl Issued:May 4, 2001 Effective: June 13 2001 Issued By:Aloysius T. Lawn, IV, Executive Vice President 6805 Route 202 New Hope, PA 18938 IDOOJO2 TALK AMERICA INC.Idaho Tariff No. 3 Original Sheet 27 COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF SECTION 2 - RULES AND REGULATIONS, CON' Interruption of Service Credit allowances for interruptions of service which are not due to the Carrier s testing or adjusting, to the negligence of the Customer, or to the failure of channels, equipment or communications systems provided by the Customer, are subject to the general liability provisions set forth in Section 2.4 herein. It shall be the obligation ofthe Customer to notify carrier immediately of any interruption in service for which a credit allowance is desired by Customer. Before giving such notice, Customer shall ascertain that the trouble is not within his or her control, or is not in wiring or equipment, if any, furnished by Customer and connected to Carrier terminal. Interruptions caused by Customer-provided or Carrier-provided automatic dialing equipment are not deemed an interruption of service as defined herein since the customer has the option of using the long distance network via local exchange company access. Upon reasonable notice, the facilities provided by the Carrier shall be made available to the Carrier for tests and adjustments as may be deemed necessary by the Carrier for maintenance. No interruption allowance will be granted for the time during which such tests and adjustments are made. Tests, Pilots, Promotional Campaigns and Contests The Carrier may conduct special tests or pilot programs and promotions at its discretion to demonstrate the ease of use, quality of service and to promote the sale of its services. The Carrier may also waive a portion of all processing fees or installation fees for winner of contests and other occasional promotional events sponsored or endorsed by the Carrier. From time to time the Company may waive all processing fees for a Customer. Idaho P~blic Utilities Commission Office of the Secretary ACCEPTED FOR FILING JUN 1 3 2001 Boise, Idaho Issued:May 4, 2001 Effective: June 13 2001 Issued By:Aloysius T. Lawn, IV, Executive Vice President 6805 Route 202 New Hope, PA 18938 lDOOlO2 TALK AMERICA INC.Idaho Tariff No. 3 Original Sheet 28 COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF SECTION 2 - RULES AND REGULATIONS, CON' Reservation of Toll Free "800/888" Numbers The Company will make every effort to reserve Toll Free "800/888" vanity numbers for customers, but makes no guarantee or warranty that the requested number( s) will be available. Portability of Toll Free "800/888" Numbers The Company will participate in porting Toll Free "800/888" numbers only if the account balance is zero and all charges incurred as a result ofthe Toll Free "800/888" number have been paid. Non-Subscriber Calling Non-subscriber calling is a specialized service allowing Customers to access the Company network by using the Carrier s access code. Per Minute Usage Charges are based on airline mileage as calculated using the formula found in Section 3.2 of this tariff. All calls are rounded to the next higher full minute with a minimum billing of one minute per call. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JUN 1 3 2001 Boise, IQaho Issued:May 4 2001 Effective: June 13 2001 Issued By:Aloysius T. Lawn, IV, Executive Vice President 6805 Route 202 New Hope, PA 18938 IDOOlO2 TALK AMERICA INc.Idaho Tariff No. 3 Original Sheet 28. COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF SECTION 2 - RULES AND REGULATIONS, CON' (N) A return check charge of $20 will be assessed for each check returned for insufficient funds. Any applicable returned check charges will be assessed according to the terms and conditions of the billing entity (e., local exchange company and/or commercial credit card company) and pursuant to Idaho Law and Commission regulations (N) Return Check Charge I~aho Public Utilities Commission Office of the Secretary ACCEPTED FOR FlUNG APR 1 - 2002 Boise Idaho Issued: February 19, 2002 Effective: April 1 , 2002 Issued By:Aloysius T. Lawn, IV, Executive Vice President 6805 Route 202 New Hope, PA 18938 IDO20l2 TALK AMERICA INC.Idaho Tariff No. 3 Original Sheet 29 COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF SECTION 3 - DESCRIPTION OF SERVICE Timing of Calls Long distance usage charges are based on the actual usage of the Company network. Chargeable time begins when a connection is established between the calling station and the called station. Chargeable time ends when either party "hangs " thereby releasing the network connection. Minimum call duration is specified for each product in Section 4 of this tariff. Unless otherwise specified in this tariff, after the initial minimum period usage is beyond the minimum call duration is measured and rounded to the next higher six second increment for billing purposes. The initial minimum period for each product is specified in Section 4 of this tariff. Calculation of Distance Usage charges for all mileage sensitive products are based on the airline distance between the serving wire center locations associated with the originating and terminating points of the call. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JUN 1 3 2001 Boise, Idaho Issued:May 4, 2001 Effective: June 13 2001 Issued By:Aloysius T. Lawn, IV, Executive Vice President 6805 Route 202 New Hope, PA 18938 IDOOlO2 TALK AMERICA INc.Idaho Tariff No. 3 Original Sheet 30 COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF SECTION 3 - DESCRIPTION OF SERVICE, CON' Calculation of Distance, con The distance between the originating and terminating points is calculated by using the " and "H" coordinates of the serving wire centers as defined by BellCore (Bell Communications Research), in the following manner: Step I - Obtain the "V" and "H" coordinates for the serving wire center of the Customer switch and the destination point. Step 2 - Obtain the difference between the "V" coordinates of each of the serving wire centers. Obtain the difference between the "H" coordinates. Step 3 Square the differences obtained in Step 2. Step 4 Add the squares of the "V" difference and "H" difference obtained in Step 3. Step 5 - Divide the sum of the square obtained in Step 4 by ten (10) . Round to the next higher whole number if any fraction results from the division. Step 6 - Obtain the square root of the whole number obtained in Step 5. Round to the next higher whole number if any fraction is obtained. This is the distance between the originating and terminating serving wire centers of the call. Formula: 2 + Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JUN 1 3 2001 ~, Idaho Issued:May 4 2001 Effective: June 13, 2001 Issued By:Aloysius T. Lawn, IV, Executive Vice President 6805 Route 202 New Hope, PA 18938 IDOOlO2 TALK AMERICA INC.Idaho Tariff No. 3 Original Sheet 31 COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF SECTION 3 - DESCRIPTION OF SERVICE, CON' Schedule A This long distance service applies to customers who access the Company via local exchange company provided switched access. For billing purposes call timing is rounded up to the nearest six (6) second increment after the initial minimum period of eighteen (18) seconds. In addition to the applicable usage charges, calls placed using Travel Card access also incur a fixed service charge per completed call. 3.4 Schedule B This long distance service applies to customers who access the Company via dedicated special access channels. For billing purposes call timing is rounded up to the nearest six (6) second increment after the initial minimum period of eighteen (18) seconds. Switched Inbound Service Switched Toll-Free Service provides an in-bound calling service to the Company Customers. The Company s Customer is billed for each toll-free (i., 800/888) call, rather than the call originator. Calls terminate to the Company s Customer via switched access lines. For billing purposes, call timing is rounded up to the nearest six (6) second increment after the initial minimum period of eighteen (18) seconds. Dedicated Inbound Service Dedicated Toll-Free Service provides an in-bound customer provided calling service to the Company s Customers. The Company s Customer is billed for each toll-free (i., 800/888) call, rather than the call originator. Calls terminate to the Company s Customer via customer-provided dedicated access lines. For billing purposes, call timing is rounded up to the nearest six (6) second increment after the initial minimum period of eighteen (18) seconds. Idaho Public Utilities Commission Office of the Secietary ACCEPTED FOR FILING JUN 1 3 2001 Boise, Idaho Issued:May 4, 2001 Effective: June 13, 2001 Issued By:Aloysius T. Lawn, IV, Executive Vice President 6805 Route 202 New Hope, PA 18938 IDOOlO2 TALK AMERICA INC.Idaho Tariff No. 3 Original Sheet 32 COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF SECTION 3 - DESCRIPTION OF SERVICE, CON' Non-Subscriber Calling Non-subscriber calling is a specialized service allowing Customers to access the Company network by using the Carrier s access code. Per Minute Usage Charges are based on airline mileage as calculated using the formula found in Section 3.2 of this tariff. All calls are rounded to the next higher full minute with a minimum billing of one minute per call. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JUN 1 3 2001 Boise. Idaho Issued:May 4, 2001 Effective: June 13 2001 Issued By:Aloysius T. Lawn, IV, Executive Vice President 6805 Route 202 New Hope, PA 18938 IDOOlO2 TALK AMERICA INc.Idaho Tariff No. 3 Original Sheet 33 COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF SECTION 3 - DESCRIPTION OF SERVICE, CON' Marketing Partnership Long Distance Savings Plan Marketing Partnership Long Distance Savings Plan (MP LDSP) is offered to Customers who subscribe to service through a participating Internet Service Provider (ISP) or other Marketing Partnership (e.g. AOL Long Distance Savings Plan). The participating marketing partner must have a previously established partnership agreement with the Company. The Customer is billed for each call placed using MP LDSP. Each call is billed in one minute increments. The minimum call duration for billing purposes is one minute. The Customer has access to call detail and billing records only on-line through the participating marketing partner and billing is handled through commercial credit card payment arrangements. Monthly recurring charges apply only to residential toll-free calling service. Optional Travel Service is also available. Travel Service is accessed via a toll-free number provided by the Company. Fractional charges are rounded up to the next highest penny on a per call basis. Talk America Plan 1 Talk America Plan 1 is offered to Business Customers for outbound and toll-free inbound calling from/to presubscribed switched lines. The account may be used for interstate international or intrastate calling. Travel Card service is offered in conjunction with Talk America Plan 1. A per call service charge applies to each completed Travel Card call. Service is initiated through a qualified Talk America sales agent. Charges are billed via a valid commercial credit card. Call detail and billing records are available on-line via the Talk America web site. The usage rate for each call is determined by the minimum monthly usage level selected by the Customer. When the Customer s total billing in any monthly billing cycle falls below the selected minimum monthly usage level, the minimum monthly usage fee applies instead of the actual usage charges. Interstate, outbound and inbound (toll-free), international and intrastate outbound and inbound (toll-free) and Travel Card usage, Travel Card per call service charges, and monthly recurring charges apply toward meeting the minimum monthly usage commitment. A term commitment of six (6) months applies to the minimum monthly usage level of$150.Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JUN 1 3 2001 Boise. Idaho Issued:May 4 2001 Effective: June 13 2001 Issued By:Aloysius T. Lawn, IV, Executive Vice President 6805 Route 202 New Hope, PA 18938 IDOOlO2 TALK AMERICA INC.Idaho Tariff No. 3 Original Sheet 34 COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF SECTION 3 - DESCRIPTION OF SERVICE, CON' Talk America Plan 1, (Con t.) Calls are billed in six (6) second increments after an initial minimum call duration ofthirty (30) seconds. Fractional call charges are rounded up to the next penny. Early Termination Penalty When the Customer elects a $150 minimum monthly usage level that requires a six (6) month term commitment and cancels service prior to fulfillment of the term commitment, a term penalty is immediately applied to the Customer s bill. The term penalty is a one-time charge equal to the minimum monthly usage commitment level multiplied by the number of months remaining in the term. Talk America Plan 2 Talk America Plan 2 is offered to Residential Customers for outbound and toll-free inbound calling from/to presubscribed switched lines. The account may be used for interstate international or intrastate calling. Travel Card service is offered in conjunction with Talk America Plan 2 service. A per call service charge applies to each completed Travel Card service call. Service is initiated via internet registration or through a qualified Talk America sales agent. Charges are billed via a valid commercial credit card. Call detail and billing records are available on-line via the Talk America web site. Calls are billed in one (1) minute increments after an initial minimum call duration of one (1) minute. Fractional call charges are rounded up to the next penny. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JUN 1 3 2001 Issued:May 4, 2001 Effective: June 13 , 2001 Issued By:Aloysius T. Lawn, IV, Executive Vice President 6805 Route 202 New Hope, PA 18938 IDOOlO2 TALK AMERICA INC.Idaho Tariff No. 3 Original Sheet 35 COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF SECTION 3 - DESCRIPTION OF SERVICE, CON' Operator Services Operator Services are offered to Customers. Operator Services allow Customers and Consumers to place calls using operator assistance for call completion or billing. Usage charges and an appropriate service charge will be assessed on a per call basis, as stated in this Price List. For calls made using a telephone company card, acceptance ofthe card will be dependent upon the Company s ability to verify the card as valid. Only those cards accepted by the Company may be used for Operator Services. The Company reserves the right to verify acceptance of charge prior to billing charges to a third party number. 11.1 Operator services may be used by the presubscribed Customer and by the Aggregator and their respective Consumers (i., patrons, guests, invitees or employees) to complete Person-to-Person, Collect, Third-Party, and/or Calling Card calls. 11.2 Charges for Operator Assisted Calls include two components: a usage-sensitive component based upon the time-of-day rate period, mileage, and duration ofthe call; and a fixed service charge based upon the type of operator service provided. 11.3 The usage-sensitive portion of the charge for an Operator Assisted Call is set forth in Section 4.11.1 below. 11.4 The fixed service charge portions of the charge for an Operator Assisted Call is set forth in Sections 4.11.2 below. 11.5 The Company shall not bill the Customer for any surcharges or fees imposed by the Aggregator. With respect to charges imposed by the Aggregator for the use of the telephone, the Aggregator is responsible for charging a flat rate and for posting of the charge in plain view at each telephone. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING J U N 1 3 2001 ~~i~~, 'r!~ho Issued:May 4, 2001 Effective: June 13 2001 Issued By:Aloysius T. Lawn, IV, Executive Vice President 6805 Route 202 New Hope, PA 18938 IDOOlO2 TALK AMERICA INC.Idaho Tariff No. 3 Original Sheet 36 COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF SECTION 3 - DESCRIPTION OF SERVICE, CON' Operator Services, cont 11.6 Service may be suspended by the Company, without notice to the Customer or the Aggregator, by blocking traffic to certain countries, cities, or NXX exchanges, or by blocking calls using certain Customer Authorization Codes, Calling Cards or credit cards, when the Company deems it necessary to take such action to prevent unlawful use of service. The Company shall restore service as soon as it can be provided without undue risk, and shall, upon request by the Customer affected, assign a new Authorization Code to replace the one that has been deactivated. The Company reserves the right to validate the credit worthiness of Customers through available credit card, Calling Card, called number, Third Party telephone number and room number verification procedures. Where a requested billing method cannot be validated, the Customer/Consumer may be required to provide an acceptable alternate billing method or the Company may refuse to place the call. 11.7 The Aggregator is responsible for payment of the Company s charges for all calls placed from the Aggregator s Premises except for Collect, Third Party, Calling Card and credit card calls. The Calling Card or credit card holder or local exchange company service subscriber is responsible for payment ofthe Company s charges for all calls billed to a Calling Card, credit card or a telephone line number, respectively. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FlUNG JUN 1 3 2001 Boise, Idaho Issued:May 4, 200 I Effective: June 13 2001 Issued By:Aloysius T. Lawn, IV, Executive Vice President 6805 Route 202 New Hope, PA 18938 IDOOlO2 TALK AMERICA INC.Idaho Tariff No. 3 Original Sheet 37 COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF SECTION 3 - DESCRIPTION OF SERVICE, CON' Local Exchange Carrier Connected Service This service applies to Customers who select the Company as their interLA T A or intraLA T A carrier through a local exchange carrier without contacting the Company to select a calling plan. Each call will be billed in one minute increments with a minimum call duration of one minute for billing purposes. The applicable rate is the usage rate specified below, in addition to all other applicable service charges and surcharges specified in this tariff. Idaho P~blic Utilities Commission Office of the Secretary CEPTED FOR FILING JUN 1 3 2001 Boise. Idaho Issued:May 4, 2001 Effective: June 13 2001 Issued By:Aloysius T. Lawn, IV, Executive Vice President 6805 Route 202 New Hope, P A 18938 IDOOlO2 TALK AMERICA INc.Idaho Tariff No. 3 Original Sheet 37. COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF SECTION 3 - DESCRIPTION OF SERVICE, CON' Travel Card Service The Company offers a proprietary calling card which enables the Customer to use the Company s service by dialing a Company-provided access number. Calls are billed in one minute increments after an initial billing increment of one minute. Fractional cents will be rounded up to the next higher penny. The service charge applies to each completed call, unless otherwise indicated. (N) (N) IIlaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FiliNG APR 1 - 2002 Boise. Idaho Issued: February 19, 2002 Effective: April I , 2002 Issued By:Aloysius T. Lawn, IV, Executive Vice President 6805 Route 202 New Hope, PA 18938 IDOO20 I TALK AMERICA INc.Idaho Tariff No. 3 Original Sheet 37, COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF SECTION 3 - DESCRIPTION OF SERVICE, CON' Stand-Alone Long Distance 5-10 Plan The Stand-Alone Long Distance 5-10 Plan is available to Customers for outbound calling from lines presubscribed to the Company. Customers must be subscribed to this plan for interstate calling. Interstate usage rates are set forth in the Company s Interstate Rates, Terms, and Conditions. Calls are billed in one (1) minute increments after an initial minimum call duration of one (1) minute. Fractional call charges are rounded up to the next penny. Travel card service is offered in conjunction with this Plan. To be eligible for this plan, Customers must accept the credit card billing option. No Local Connect Surcharge or InterLATA Direct Dial Fee will apply to this service. A minimum monthly charge applies if the Customer s usage charges for a monthly billing period are less than the specified minimum amount. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING NOV 2 0 2005 Boise, Idaho Issued: November 9 2005 Effective: November 20, 2005 Issued By:Aloysius T. Lawn, IV, Executive Vice President 6805 Route 202 New Hope, PA 18938 IDOO50l (N) (N) TALK AMERICA INC.Idaho Tariff No. 3 Original Sheet 37.4 COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF SECTION 3 - DESCRIPTION OF SERVICE, CON' Stand-Alone Long Distance 7-7 Plan The Stand-Alone Long Distance 7-7 Plan is available to Customers for outbound calling from lines presubscribed to the Company. Customers must be subscribed to this plan for interstate calling, Interstate usage rates are set forth in the Company s Interstate Rates, Terms, and Conditions. Calls are billed in one (1) minute increments after an initial minimum call duration of one (1) minute. Fractional call charges are rounded up to the next penny. Travel card service is offered in conjunction with this Plan, To be eligible for this plan, Customers must accept the credit card billing option. No Local Connect Surcharge or InterLATA Direct Dial Fee will apply to this service. A minimum monthly charge applies if the Customer s usage charges for a monthly billing period are less than the specified minimum amount. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING NOV 2 0 2005 Boise, Idaho Issued: November 9 , 2005 Effective: November 20 2005 Issued By:Aloysius T. Lawn, IV, Executive Vice President 6805 Route 202 New Hope, PA 18938 IDOO50l (N) (N) TALK AMERICA INC.Idaho Tariff No. 3 Original Sheet 38 COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF SECTION 4 - RATES General Each Customer is charged individually for each call placed through the carrier. charges are computed on an airline mileage basis as described in Section 3.4 of this tariff. Rates vary by mileage band, time of day, call duration and by originating and terminating access type. Customers are billed based on their use of Talk America s long distance service. Contractual offerings Talk America may negotiate with customers or prospective customers for the provision of any competitive telecommunications service and may offer or agree to provide such service on such terms and for such rates and charges as it deems reasonable, without regard to this tariff. Within ten (10) days of concluding such agreement, the Company shall file with the Idaho Public Utilities Commission any contract or memorandum of understanding which will include the rates, charges, practices, rules, or regulations applicable to the service. Idaho P~blic Utilities Commission OffIce of the Secretary CEPTED FOR FILING JUN 1 3 2001 Boise. Idaho Issued:May 4, 2001 Effective: June , 2001 Issued By:Aloysius T. Lawn, IV, Executive Vice President 6805 Route 202 New Hope, PA 18938 IDOOJO2 TALK AMERICA INC. Idaho Tariff No. 3 First Revised Sheet 39 Cancels Original Sheet 39 COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF SECTION 4 - RATES, CON' Schedule A Intrastate Long Distance Rate Table Standard Switched Access This rate table applies to customers that access Talk America via local exchange company provided switched access. SCHEDULE A DAYTIME RATES Rate Mileage Initial 18 Seconds or Fraction 0 - 292 293+ 0576 0576 EVENING RATES Rate Mileage Initial 18 Seconds or Fraction 0 - 292 293+ 0540 0540 NI GHT /WEEKEND RATES Rate Mileage Initial 18 Seconds or Fraction 0 - 292 293+ 0540 0540 Travel Card Charge Per Call:See Section 4. Certain material previously found on this page is now located on Sheet 48. Issued: February 19, 2002 Issued By:Aloysius T. Lawn, IV, Executive Vice President 6805 Route 202 New Hope, PA 18938 Each additional 6 Seconds or Fraction 0192 0192 Each additional 6 Seconds or Fraction 0180 0180 Each additional 6 Seconds or Fraction 0180 0180 (M)(T) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FiLING APR 1 - 2002 Boise, Ida Effective: April 1 , 2002 IDOO20l TALK AMERICA INC.Idaho Tariff No. 3 Original Sheet 40 COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF SECTION 4 - RATES, CON' 4.4 Schedule B Intrastate Long Distance Rate Table Special Access This rate table applies to customers that access Talk America via dedicated special access channels. Charges for the special access channel are determined by the special access provider. SCHEDULE B DAYTIME RATES Initial 18 Each additional 6 Rate Milea Seconds or Fraction Seconds or Fraction - 292 0378 0126 293+0378 0126 EVENING RATES Initial 18 Each additional 6 Rate Milea Seconds or Fraction Seconds or Fraction - 292 0330 0110 293+0330 0110 NIGHT/WEEKEND RATES Initial 18 Each additional 6 Rate Milea Seconds or Fraction Seconds or Fraction - 292 0330 0110 293+0330 0110 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JUN 1 3 2001 Boise, Idaho Issued:May 4, 200 I Effective: June 13 2001 Issued By:Aloysius T. Lawn, IV, Executive Vice President 6805 Route 202 New Hope, PA 18938 IDOOlO2 TALK AMERICA INc.Idaho Tariff No. 3 Original Sheet 41 COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF SECTION 4 - RATES, CON' Switched Inbound Rates Rate Per Hour of Use Day Evening Night/Weekend $15.48 $15.48 $15.48 Dedicated Inbound Rates Rate Per Hour of Use Day Evening Night/Weekend $11.63 $10. $10. Idaho P~blic Utilities Commission Office of the Secretary ACCEPTED FOR FILING JUN 1 3 2001 Boise. Idaho Issued:May 4, 2001 Effective: June 13 , 2001 Issued By:Aloysius T. Lawn, IV, Executive Vice President 6805 Route 202 New Hope, P A 18938 IDGOlD2 TALK AMERICA INc.Idaho Tariff No. 3 Original Sheet 42 COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF SECTION 4 - RATES, CON' Time of Day Rate Periods Day, evening and night/weekend rates apply for the following products based on the following chart: MON I TUES WED I THU 1 FRI SAT SUN 8:00 AM DAYTIME RATE PERIOD 5 :00 PM* 5 :00 PM EVENING RATE PERIOD EVE 11:00 PM* 11:00 PM NIGHT/WEEKEND RATE PERIOD 8:00 AM* * to, but not including Calls are billed based on the rate in effect for the actual time period( s) during which the call occurs. Calls that cross rate period boundaries are billed the rates in effect in that boundary for each portion of the call. Time of day periods associated with other products are described in the rate section ofthose products. Other Charges Optional Account Codes: $0.00 per code Operator Assistance Fee: $0.95 per call Idaho P~blic Utilities Commission Office of the Secretary ACCEPTED FOR FILING JUN 1 3 2001 Initial Installation Fee: $0.00 per month Boise, Idaho Issued:May 4, 2001 Effective: June 13 2001 Issued By:Aloysius T. Lawn, IV, Executive Vice President 6805 Route 202 New Hope, PA 18938 IDOOlO2 TALK AMERICA INC.Idaho Tariff No. 3 Original Sheet 43 COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF SECTION 4 - RATES, CON' Non-Subscriber Calling Non-subscriber calling is a specialized service allowing Customers to access the Company network by using the Carrier s access code. Per Minute Usage Charges are based on airline mileage as calculated using the formula found in Section 3.2 of this tariff. All calls are rounded to the next higher full minute with a minimum billing of one minute per call. Per Minute Rates: DAY EVENING NIGHT /WEEKEND Mileage 1st Ea.Addl 1st Ea.Addl 1st Ea.Addl Band Minute Minute Minute Minute Minute Minute 2300 2300 2000 2000 1600 1600 11-3000 2600 2400 2200 1800 1800 23-3900 3400 3200 2700 .2600 2100 56-124 .4600 .4100 3700 3100 .3000 2600 125-292 .4900 .4400 .4200 3700 3300 3100 293+5200 .4700 .4400 .4000 3600 3300 Non-subscriber Charge, per Call:$1.80 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JUN 1 3 2001 Boise, Idaho Issued:May 4, 2001 Effective: June 13 2001 Issued By:Aloysius T. Lawn, IV, Executive Vice President 6805 Route 202 New Hope, PA 18938 IDOOlO2 TALK AMERICA INC. Idaho Tariff No. 3 First Revised Sheet 44 Cancels Original Sheet 44 COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF SECTION 4 - RATES, CON' Marketing Partnership Long Distance Savings Plan MP LDSP Outbound (1 +) Rate Per Minute: InterLA T A $0. IntraLA T A $0.119 MP LDSP Inbound (toll-free) Rate Per Minute:$0.$0.15 Travel Card Rate Per Minute:See Section 4. Travel Card Charge Per Call:See Section 4. (M) (M) Monthly Recurring Charge, per toll-free number:$5. Talk America Plan 1 Rates 11.1 Usage Charges Minimum Monthly Usage $50. $100. $150. Per Minute Intrastate $0.220 $0.220 $0.220 11.2 Travel Card Service Per minute rate: Per call service charge: $0.249 See Section 4.(M) TALK America Plan 2 Rates Rates for this service are the same as the rates that are found in Section 4.10 of this tariff. Certain material previously found on this page is now located on Page 48. Idaho P~blic Utilities Commission OffIce of the Secretary ACCEPTED FOR FlUNG APR 1 - 2002 Issued: February 19, 2002 Boise, Ida Effective: April 1 , 2002 Issued By:Aloysius T. Lawn, IV, Executive Vice President 6805 Route 202 New Hope, PA 18938 IDOO20l TALK AMERICA INc.Idaho Tariff No. 3 Original Sheet 45 COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF SECTION 4 - RATES, CON' Operator Services 11.1 Per Minute Usage Charges Operator Station Per Minute Rate:$0. 11.2 Per Call Service Charges The following per-call charges apply in addition to the per minute usage rates when applicable. These charges apply in all rate periods. Service Charge Per Call Customer Dialed Card Operator Dialed Card $4. $5. Automated Operator Assisted Operator Station Billed Collect Billed to Third Party $3. $3. $5. $6.50 Person - to-Person All Billing Methods $9.$9. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JUN 1 3 2001 Boise, Idaho Issued:May 4 2001 Effective: June 13 2001 Issued By:Aloysius T. Lawn, IV, Executive Vice President 6805 Route 202 New Hope, PA 18938 IDOOlO2 TALK AMERICA INc.Idaho Tariff No. 3 Original Sheet 47 COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF SECTION 4 - RATES, CON' 9 Cent Long Distance Plan InterLATA IntraLATA Rate Per Minute:$0.139*$0.119* A minimum monthly usage of $5. 00 applies. The Customer will be billed the greater actual combined intrastate, interstate and international usage or the $5.00 monthly usage fee in any billing cycle. The minimum usage fee will be waived for the first full or partial billing cycle. (N) (N) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 3 0 2001 Boise, Idaho Issued:December 19 2001 Effective: December 30, 2001 Issued By:Aloysius T. Lawn, IV, Executive Vice President 6805 Route 202 New Hope, PA 18938 IDOOlO6 TALK AMERICA INc.Idaho Tariff No. 3 Original Sheet 48 COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF SECTION 4 - RATES, CON' Travel Card Service Per Minute Rate $0.249 $1.(1) (M) (N) (N) 14.1 Traditional Travel Card No minimum commitment is required. Per Call Charge 14.2 High Volume Travel Card Per Minute Rate $0.249 Monthly Recurring Charge $1. Material now found on this page was previously located on Pages , 42 and 44. Idaho P~blic Utilities Commission Office of the Secretary ACCEPTED FOR FILING APR 1 - 2002 Boise, Idaho Issued: February 19, 2002 Effective: April 1 , 2002 Issued By:Aloysius T. Lawn, IV, Executive Vice President 6805 Route 202 New Hope, PA 18938 IDOO20l TALK AMERICA INc.Idaho Tariff No. 3 Original Sheet 49 COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF SECTION 4 - RATES, CON' Stand-Alone Long Distance 5-10 Plan Rate Per Minute: IntraLA T A $0,119 InterLATA $0.139 (N) (N) Minimum Monthly Charge $10. Travel Card Service See Section 4, *The Customer will be billed the greater of actual combined intrastate, interstate and international usage or the minimum monthly charge in any billing cycle, Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FlUNG NOV 2 0 2005 Boise, Idaho Issued: November 9 2005 Effective: November 20, 2005 Issued By:Aloysius T. Lawn, IV, Executive Vice President 6805 Route 202 New Hope, PA 18938 IDOO50l TALK AMERICA INc.Idaho Tariff No. 3 Original Sheet 50 COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF SECTION 4 - RATES, CaN' Stand-Alone Long Distance 7-7 Plan Minimum Monthly Charge: $7. Rate Per Minute: IntraLATA $0.119 InterLATA $0.139 Travel Card Service See Section 4. *The Customer will be billed the greater of actual combined intrastate, interstate and international usage or the minimum monthly charge in any billing cycle, Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING NOY 2 0 2005 Boise, Idaho . ..'__ h... - --...-----.- :._-- Issued: November 9 2005 Effective: November 20, 2005 Issued By:Aloysius T. Lawn, IV, Executive Vice President 6805 Route 202 New Hope, PA 18938 IDOO50l (N) (N)