TNCI Operating Company LLC Price List No 2.pdf

TNCI Operating Company LLC Idaho P.U.C.Price List No.2
Original Title Page
IDAHO TELECOMMUNICATIONS PRICE LIST
Rates,Terms and Conditions
Relating to the Provision of Resale Interexchange Service in the State of Idaho
TNCI Operating Company LLC
114 E,Haley Street,Suite A
Santa Barbara,CA 93101
1-800-800-8400
This Price List contains descriptions,regulations,and rates applicable to the furnishing of
competitive,presubscribed Interexchange telecommunications Services provided by TNCI
Operating Company LLC (“TNCI”)within the State of Idaho.Please note this Price List is on file
with the State of Idaho Public Utilities Commission (“Commission”).In addition,this Price List
may be inspected during normal business hours at TNCI’s principal place of business at 114 E,
Haley Street,Suite A,Santa Barbara,CA 93101.Questions regarding this Price List should
be addressed to Stefanie Edwards,VP Operations at [phone] or via postal service at
TNCI’s principal business address.
Issued:April 30,2013 £mmssiQn
Ottice of the SectetIssuedby:Jeff Compton,President/CEO
114 E.Haley Street,Suite A
Santa Barbara,CA 93101 HAY 3 0 2013
Wise,Idehe
TNCI Operating Company LLC Idaho P.U.C,Price List No.2
Original Page 1
CHECKSHEET
The Title Sheet and Sheets 1 through 52 of this Price List are as follows:
Sheet No.Sheet Version Sheet No.Sheet Version
Title Original
1 Original 31 Original
2 Original 32 Original
3 Original 33 Original
4 Original 34 Original
5 Original 35 Original
6 Original 36 Original
7 Original 37 Original
8 Original 38 Original
9 Original 39 Original
10 Original 40 Original
11 Original 41 Original
12 Original 42 Original
13 Original 43 Original
14 Original 44 Original
15 Original 45 Original
16 Original 46 Original
17 Original 47 Original
18 Original 48 Original
19 Original 49 Original
20 Original 50 Original
21 Original 51 Original
22 Original 52 Original
23 Original
24 Original
25 Original
26 Original
27 Original
28 Original
29 Original
30 Original
fdelio Mlic tflfiês mmii
ftfice of the ecetm
ACCEPTED FOR FILING
HAY 3 0 2013
*Indicates sheet included in this filing &ás41
Issued:April 30,2013 Effective;May 30,2013
Issued by;Jeff Compton,President/CEO
114 E.Haley Street,Suite A
Santa Barbara,CA 93101
TNCI Operating Company LLC Idaho PUC,Price List No.2
Original Page 2
TABLE OF CONTENTS
Check Sheet 1
Table of Contents 2
Concurring Carriers 5
Connecting Carriers 5
Other Participating Carriers 5
Explanation of Symbols 6
Price List Format 7
Application of Price List 8
Section 1 -Definitions and Abbreviations 9
Section 2 -Rules and Regulations 14
2.1,Undertaking of TNCI 14
2.1.1.Scope 14
2.1.2.Shortage of Equipment or Facilities 14
2.1.3.Terms and Conditions 15
2.1.4.Liability of TNCI 16
2.2.Prohibited Uses 22
2.2.1.No Unlawful Purpose 22
2.2.2.Compliance Letter Required ..............................................................22
2.2.3.Nolnterference..................................................................................22
2.2.4.Assignment Provisions 22
2.2.5.Service Used for Compensation 23
2.2.6.Service Used to Annoy or Harass.............................,.,.........,,........,..23
2.2.7.Service Used for Impersonation or Lewd or Obscene Purposes.......23
2.2.8.Service Used Without Payment 23
2.2.9.Rights and Titles Remain With TNCI 24
2.2.10.Use of Resold Services From Other Providers .................................24
2.2.11.Use for Solicitation By Recorded Messages......................................24
2.3.Obligations of the Customer..........................................................................25
2.3.1.Payment of Bills and Charges 25
2.3.2.Identification......................................................................,,.....,,..,.,.,.25
2.3.3.Compliance With Regulations............................................................25
2.3.4.Compliance With Law........................................................................25
2.3.5.Relationship.......................................................................................26
2.3.6.Claims................................................................................................26
2.4.Payment Arrangements 27
2.4.1.Establishment of Service 27
2.4.2.Payment for Service 30
Issued:April 30,2013 Effective:May 30,2013
4Io Public Ulit46 Commiiar
Issued by:Jeff Compton,President/CEO ttice Of the Sectq
114 E.Haley Street,Suite A ACCEPTED FOR FlUNG
Santa Barbara,CA 93101
iAY 3 0 2013
TNCI Operating Company LLC Idaho P,U.C.Price List No.2
Original Page 3
TABLE OF CONTENTS,Continued
2.4.3.Billing and Collection of Charges ...............................................31
2.4.4.Advance Payments 31
2.4.5.Deposits 31
2.4.6.Disputed Bills 31
2.4.7.Late Payment Charges 32
2.4.8.Credit Limit 32
2.4.9.Issuance of Credit 32
2.5.Interruptions of Service 33
2.5.1.General 33
2.5.2.Limitations of Allowances 33
2.5.3.Use of Another Means of Communications 34
2.5.4.Application of Credits for Interruptions in Service 34
2.5.5.Credit Allowance for Interruptions in Service 35
2.6.Restoration of Service 35
2.7.Use of Customer’s Service By Others 36
2.8.Cancellation of Service By Customer 36
2.9.Cancellation of Service By TNCI 36
2.9.1.Discontinuance Without Notice 36
2.9.2.Discontinuance With Notice 37
2.9.3.Payment Obligation up to Discontinuance of Service 38
2.10.Notices and Communications 38
2.11.Full Forceand Effect 38
Section 3—Description of Service 39
3.1.Application of Rates and Charges 39
3.1.1.General 39
3.1.2.Service Connection and Maintenance Charges 39
3.2.Description of Services 40
3.2.1.Basic Intrastate Long Distance 40
3.2.2.Travel Cards 40
3.2.3.ToIl Free 41
3.2.4.Directory Assistance 41
3.2.5.AccountCodes 41
Issued:April 30,2013 Effective:May 30,2013
•4W.
Issued by Jeff Compton President/CEO
114 E Haley Street Suite A
Santa Barbara,CA 93101
TNCI Operating Company LLC Idaho P.U.C.Price List No.2
Original Page 4
TABLE OF CONTENTS,Continued
3.3.Per Call Blocking 41
Section 4—Service Rates &Charges 42
4.1.Taxes&Fees 42
4.1.1.Taxes 42
4.1.2.Minimum Usage Fee 42
4.2.Services&Products 42
4.2.1.AccountCodes 42
4.2.2.Operator Assistance 43
4.2.3.TolIFree 44
4.2.4.Calling Card 45
4.2.5.Restoration of Service 46
4.2.6.Long Distance 47
Section 5—Promotions 51
5.1.Promotions 51
Section 6 —Individual Case Basis Agreements 52
6.1.Individual Case Basis Agreements 52
Id&ia Public iftit CommissionOfficeofthe$ecet,ryACCEPTEDFORFILiNG
tIAY 3 0 2013
ose,!ke
Issued:April 30,2013 Effective:May 30,2013
Issued by:Jeff Compton,President/CEO
114 E.Haley Street,Suite A
Santa Barbara,CA 93101
TNCI Operating Company LLC Idaho P.U.C.Price List No.2
Original Page 5
CONCURRING CARRIERS
None
CONNECTING CARRIERS
None
OTHER PARTICIPATING CARRIERS
None
tdaho Public ttws Commission
Ottice of the Secetj
ACCEPTED FOR RUNG
MAY 3 0 2013
Issued:April 30,2013 Effective:May 30,2013
Issued by:Jeff Compton,President/CEO
114 E.Haley Street,Suite A
Santa Barbara,CA 93101
TNCI Operating Company LLC Idaho P.U.C.Price List No.2
Original Page 6
EXPLANATION OF SYMBOLS
(C)To signify a changed regulation.
(D)To signify a discontinued regulation.
(I)To signify an increase in rate or charge.
(M)To signify material relocated from or to another location.
(N)To signify a new rate or regulation.
(R)To signify a reduced rate.
(5)To signify a correction or reissued matter.
(T)To signify a change in text only.
diho Pbtic Jtes commiioe
Office of the Secety
ACCEPTED R)R FUNG
MAY 3 0 2013
ose,tdhs
Issued:April 30,2013 Effective:May 30,2013
Issued by:Jeff Compton,President/CEO
114 E.Haley Street,Suite A
Santa Barbara,CA 93101
TNCI Operating Company LLC Idaho P.U.C.Price List No.2
Original Page 7
PRICE LIST FORMAT
A.(Sheet I Page —choose one)-Numbering -Sheet numbers appear in the upper
right corner of the Sheet.Sheets are numbered sequentially.However,
occasionally,when a new Sheet is added between Sheets already in effect,a
decimal is added.For example,a new Sheet added between Sheets 14 and 15
would be 14.1.
B.(Sheet I Page Revision —choose one)-Numbers -Revision numbers also appear
in the upper right corner of each Sheet.These numbers are used to determine the
most current Sheet version on file with the Commission.For example,the 4th
revised Sheet 14 cancels the 3rd Revised Sheet 14.Because of various suspension
periods,deferrals,etc.the Commission follows in its Price List approval process,
the most current Sheet number on file with the Commission is not always the Sheet
in effect.Consult the Check Sheet for the Sheet currently in effect.
C.Paragraph Numbering Sequence —There are nine levels of paragraph coding.
Each level of code is subservient to its next higher level:
2.
2.1.
2.1.1.
2.1.1.A.
2.1.1.A.1.
2.1.1.A.1.(a).
2.1.1.A.1.(a)I.
2,1,1.A,1.(a)l.(i).
2.1.1.A.1.(a)1(i)(1).
0.Check Sheets -When a Price List filing is made with the Commission,an
updated Check Sheet accompanies the Price List filing.The Check Sheet lists the
Sheets contained in the Price List with a cross-reference to the current revision
number.When new Sheets are added,the Check Sheet is changed to reflect the
revision.All revisions made in a given filing are designated by and asterisk (*)
There will be no other symbols used on this Sheet if these are the only changes
made to it (i.e.,the format,etc.,remains the same,just revised revision levels on
some Sheets).The Price List user should refer to the latest Check Sheet to find if a
particular Sheet is the most current on file with the Commission.
Issued:April 30,2013 Effective:May 30,2013
Issued by:Jeff Compton,President/CEO
114 E.Haley Street,Suite A
Santa Barbara,CA 93101
TNCI Operating Company LLC Idaho P.U.C.Price List No.2
Original Page 8
APPLICATION OF PRICE LIST
A.This Price List sets forth the Service offerings,rates,terms and conditions
applicable to the furnishing of Intrastate Interexchange Telecommunications Services
offered by TNCI to Customers in the State of Idaho,subject to availability.
B.TNCI has been granted authority to provide Interexchange Service in the areas
served by Verizon and CenturyLink.
C.The rates and regulations contained in this Price List apply only to the
Intrastate telecommunications Services furnished by TNCI and do not apply,unless
otherwise specified,to the lines,facilities,or the Services provided by a Local
Exchange Carrier or other common Carrier for use in accessing the Services of
TNCI.This Price List does not cover any information service or other unregulated
service offered by TNCI.TNCI will offer any information or other unregulated
service in accordance with TNCI’s current price list or contract,whichever
applies to the particular Customer.
D.TNCI may not be deemed to have waived or impaired any right,power,requirement
or option reserved by this Price List (including,but not limited to,the right to
demand exact compliance with every term and condition herein),by virtue of any
custom or practice of TNCI at variance with the terms hereof,or any failure,refusal
or neglect of TNCI to exercise any right under this Price List or to insist upon exact
compliance with its terms,or any waiver,forbearance,delay,failure or omission by
TNCI to exercise any right,power or option hereunder.
E.The rates,rules,terms and conditions contained herein are subject to change
pursuant to the rules and regulations of the Commission.
fdeho Public tJIitie commiaon
Office of the SecretiACCEEDFORFUNG
MAY 3 0 2013
Soiu WeW
Issued:April 30,2013 Effective:May 30,2013
Issued by:Jeff Compton,President/CEO
114 E.Haley Street,Suite A
Santa Barbara,CA 93101
TNCI Operating Company LLC Idaho PUC.Price List No.2
Original Page 9
SECTION 1 -DEFINITIONS AND ABBREVIATIONS
Certain terms used generally throughout this Price List are defined in this section.Other
terms having reference only to a specific Service offered by TNCI may be defined in the
sections applicable to that Service.
Access Line:A circuit providing Exchange Service between a Customer’s standard network
interface and a serving switching center.
Automatic Number Identification (ANI)-Calling telephone number identification,which will be
forwarded to Carriers’network by the Local Exchange Company (LEC)as a call is placed.
Applicant:The individual,firm,partnership,association,corporation,municipality,cooperative
organization,governmental agency,etc.,which has applied to TNCI for Services provided as
set forth in this Price List.
Authorization Code -A numerical code,one or more of which are available to Customer to
enable it to access Carrier’s network,and which are used by Carrier both to prevent
unauthorized access to its facilities and to identify Customer for billing purposes.
Authorized User:A person,firm,corporation or other entity that either is authorized by the
Customer to use Service or is placed in a position by the Customer,either through acts or
omissions,to use Service.
Basic lnterexchange Service:Service that includes the following:
Switched 1 +Dialing
Dedicated 1 +Dialing
Travel Cards
Switched Toll-Free
Dedicated Toll-Free
Enhanced Services
Directory Assistance
Business Customer:A Business Customer is a Customer who subscribes to TNCI’s
Service(s)and whose primary use of the Service is of a business,professional,institutional,or
otherwise occupational nature.Please note:TNCI only offers Service(s)to business
customers;TNCI does not offer Service(s)to residential customers.
Called Station:The terminating point of a call (i.e.,the called number).
Calling Card -Billing arrangement by which a call may be charged to an authorized carrier’s
calling card account.
Issued:April 30,2013 Effeptive:May 3Q 2013dhoPublicUtifiescommission
Issued by:Jeff Corn pton,President/CEO Of the Secretrn
114 E.Haley Street,Suite A 0EPTE0 FOR FILING
Santa Barbara,CA 93101
MAY 3 0 2013
TNCI Operating Company LLC Idaho P.U.C.Price List No.2
Original Page 10
SECTION 1 -DEFINITIONS AND ABBREVIATIONS,Continued
Carrier:An entity certified by the Commission to provide telecommunications Services within
the State of Idaho.
Central Office:A switching unit,in one location of a telecommunications system providing
Service to the general public,having the necessary equipment and operating arrangements for
terminating and interconnecting lines.
Collect Call -Billing arrangement by which the charge for a call may be reversed provided the
charge is accepted at the called station.
Channel:A communications path between two or more points of termination.
Commission:State of Idaho Public Utilities Commission.
Contract Service Arrangement -Agreement in which Carrier provides services under specific
terms and conditions of this Price List.
Customer Dialed Direct -Service where the person originating the call dials the telephone
number desired,completing the message without the assistance of an Operator and the
message is billed to the originating number.
Customer:The individual,firm,partnership,association,corporation,municipality,cooperative
organization,governmental agency,etc.,which contracts for telephone Service and is
responsible for the payment of charges and compliance with the rules and regulations of TNCI.
Please note,TNCI only offers Service(s)to business customers within the State of Kentucky.
Customer Premises:A location designated by the Customer for the purposes of connecting to
TNCI’s Services.
Dedicated Access -An arrangement whereby the facilities used between the Customer’s
premises and the TNCI point of presence are directly linked.Such arrangements may involve
interconnection facilities provided by another carrier or a local access provider.
Directory Listing:The publication in alphabetical directory published by an incumbent local
exchange carrier (“LEC”)of information relative to a subscriber’s telephone number,by which
telephone Users are enabled to ascertain the telephone number of a desired telephone.
Issued:April 30,2013 Effective:May 30,2013
Mso Public Vie cmmisio
Issued by:Jeff Compton,President/CEO of the eaetsy
114 E.Haley Street,Suite A ACCEPTED FOR FILIt4G
Santa Barbara,CA 93101 MAY 3 0 2013
TNCI Operating Company LLC Idaho P.U.C.Price List No.2
_____________________________
Original Page 11
SECTION 1 -DEFINITIONS AND ABBREVIATIONS,Continued
Disconnect or Disconnection:The termination of a circuit connection between the Originating
Station and the Called Station or TNCI’s operator.
End User:Any person,firm,corporation,partnership or other entity that uses the Services of
TNCI under the provisions and regulations of this Price List.The End User is responsible for
payment unless the charges for the Services utilized are accepted and paid by another
Customer.
Exchange:A basic unit for the administration of communication Services in a specified area,
called the Exchange Area.It usually consists of one or more Central Offices together with the
associated plant used in furnishing communication Service in that area.
Facility or Facilities:Includes,in the aggregate or otherwise,but is not limited to,the
following:Channels,Lines,Apparatus,Devices,Equipment,Accessories,Communications
paths and Systems,which are provided by TNCI and utilized by it in the furnishing of
telecommunications Services or which are provided by a Customer and used for
telecommunications purposes.
Force Majeure:Causes beyond TNCI’s control,including but not limited to:acts of God,fire,
flood explosion or other catastrophes;any law,order,regulation,direction,action or request of
the United States Government,or of any other government,including state and local
governments having or claiming jurisdiction over TNCI,or of any department,agency,
commission,bureau,corporation related thereto.
Holidays:New Year’s Day,Memorial Day,Independence Day,Labor Day,Thanksgiving Day,
Christmas Day,or any day which is a legally observed federal government holiday.
Installation Charges:Charges,which are assessed on a non-recurring basis at the
establishment of a Service.
lnterexchange:Telephone calls,Traffic,Facilities or other items that originate in one
Exchange and terminate in another.
InterLATA:A term used to describe Services,functions,etc.,that relate to telecommunications
originating in one LATA and terminating outside of the originating LATA.
IntraLATA:A term used to describe Services,revenues,functions,etc.,that relate to the
telecommunications that originate and terminate within the same LATA.
Joint User:An individual,partnership,association or corporation sharing a Customer’s
Exchange Service according to the provisions of this Price List for such shared
use.
Issued:April 30,2013 Effective:May 30,2013
tdeJio P,blc UTkes Commss.og
Issued by:Jeff Compton,President/CEO Otfica of the Zecsetm
114 E.Haley Street,Suite A ACCEVED FOt FILING
Santa Barbara,CA 93101
MAY 3 0 2013
TNCI Operating Company LLC Idaho PU.C.Price List No.2
Original Page 12
SECTION 1 -DEFINITIONS AND ABBREVIATIONS,Continued
LATA (Local Access and Transport Area):A geographical area established by the U.S.
District Court for the District of Columbia in Civil Action No.82-0192 or any other geographical
area designated as a LATA in the National Exchange Carrier Association,Inc.Tariff F.C.C.No.
4 or its successor Tariffs.
Local Calling Area:One or more rate centers within which a Customer can place calls without
incurring long-distance (toll)charges.
Local Exchange Carrier (“LEC”):A company that furnishes Local Exchange
telecommunications Service.
Local Exchange Service Area:The area within which a Customer may make calls without
payment of message toll charges.A Local Exchange Service Area may include one or more
Exchange Areas of TNCI or of other telephone companies.
Minimum Service Period -The minimum period of time during which Customer is obligated to
pay for services provided by the Company.
Operator Assisted -Service where the person originating the call requests the Operator to
reach a particular number.
Presubscription -A switched access arrangement whereby the Customer directs the local
telephone company to route all long distance telephone calls to the Company.
Point of Presence -The Company’s physical presence in a local calling area or LATA which is
used for the purpose of transmitting telephone calls.
Premises:The building,or portion or portions of a building or structure,occupied at one time
by a Customer either as a residence or for business use.
Responsible Organization (“Resp.Org”)—Responsible Organization or entity identified by
an 800 service Customer that manages and administers records in the 800 database and
management system.
Service(s):The intrastate telecommunications Service(s)that TNCI offers as set forth in this
Price List.
Special Promotional Offering -Special discounts and/or other modifications of the Company’s
standard service offerings which may be offered,from time to time,to Customers.
Issued:April 30,2013 Effective:MaiQ,213
&i Pwbhc ‘te tommis
0tfic of the SecetaryIssuedby.Jeff Compton,President/CEO
114 E.Haley Street,Suite A
Santa Barbara CA 93101
MAY 3 0 2013
TNCI Operating Company LLC Idaho P.U.C.Price List No.2
Original Page 13
SECTION 1 -DEFINITIONS AND ABBREVIATIONS,Continued
Station:Telephone equipment from or to which calls are placed.
Switched Access -Switched Access -An access arrangement whereby the Customer uses
common lines provided by a local access provider to access TNCIs network.
Telecommunications—The transmission of voice communications or,subject to the
transmission capabilities of the services,the transmission of data,facsimile,signaling,metering,
or other similar communications.
TNCI:TNCI Operating Company LLC (“TNCI”).
Trunk:A communications path connecting two switching systems in a network used in the
establishment of an end-to-end connection.
Underlying Carrier —The telecommunications carrier whose network facilities provide the
technical cap ability and capacity necessary for the transmission and reception of Customer
telecommunications traffic.
User:A Customer or any other person authorized by the Customer to use Service provided
under this Price List.
idaho Public Iis CommissionOfficeoftheSecFetyACCEPTEDFORFUNG
MAY 3 0 2013
Issued:April 30,2013 Effective:May 30,2013
Issued by:Jeff Compton,President/CEO
114 E.Haley Street,Suite A
Santa Barbara,CA 93101
TNCI Operating Company LLC Idaho P.U.C.Price List No.2
Original Page 14
SECTION 2 -RULES AND REGULATIONS
2.1.UNDERTAKING OF TNCI
2.1.1.Scope
A.TNCI undertakes to furnish competitive Intrastate Interexchange
telecommunications Services within the State of Idaho pursuant to the rates,
terms and conditions set forth in this Price List.
B.Customers and Users may use Services and Facilities provided under this
Price List to obtain access to Services offered by other service providers.
TNCI is responsible under this Price List only for the Services provided
hereunder,and it assumes no responsibility for any service provided by any
other entity that purchases access to TNCI network in order to originate or
terminate its own services,orto communicate with its own customers.
C.TNCI offers Services to Customers for the transmission and reception of
voice,data,and other types of communications.
D.TNCI does not transmit messages pursuant to this Price List,but its Services
may be used for that purpose.
E.TNCI’s Services are provided on a monthly basis unless otherwise provided,
and are available twenty-four (24)hours per day,seven (7)days per week,
and three-hundred and sixty-five (365)days per year.
F.TNCI may,at TNCI’s sole discretion,elect to employ third parties to perform
any of its obligations under this Price List.
2.1.2.Shortage of Equipment or Facilities
A.TNCI reserves the right to limit or to allocate the use of existing Facilities,or
of additional Facilities offered by TNCI,when necessary because of lack of
Facilities,or due to some other causes beyond TNCI’s control.
B.The furnishing of Service under this Price List is subject to the availability
on a continuing basis of all the necessary Facilities and is limited to the
capacity of TNCI’s Facilities as well as Facilities TNCI may obtain from other
Carriers to furnish Service from time to time as required at the sole discretion
of TNCI.
C.Notwithstanding anything else in this Section,the quality of Service should
meet or exceed the minimum standards set forth in Commission regulations
as amended from time to time.
Issued:April30 2013 Effectjv May W.,2Q13twwrtnictmnresLommss#
Issued by:Jeff Compton,President/CEO AccED114E.Haley Street,Suite A FILiNG
Santa Barbara,CA 93101 FlAY 3 0 2013
TNCI Operating Company LLC Idaho P.U.C.Price List No.2
Original Page 15
SECTION 2 -RULES AND REGULATIONS,Continued
2.1.UNDERTAKING OF TNCI,Continued
2.1.3.Terms and Conditions
A.Service is provided on the basis of a minimum period of at least one month,
24-hours per day.For the purpose of computing charges in this Price List,
a month is considered to have 30-days;or as reflected in a
separate agreement.
B.Customers may be required to enter into written Service orders,which shall
contain or reference a specific description of the Service ordered,the rates to
be charged,the duration of the Services,and the terms and conditions in this
Price List;further,Customers will also be required to execute any
other documents as may be reasonably requested by TNCI.
C.At the expiration of the initial term specified in each Service Order,or in any
extension thereof,Service shall continue on a month-to-month basis at the
then current rates unless terminated by either party upon 30-days’written
notice.Any termination shall not relive the Customer of its obligation to pay
any charges incurred under the Service order and this Price List prior to
termination.The rights and obligations,which by their nature extend beyond
the termination of the term of the Service order,shall survive such
termination.Or as reflected in a separate agreement.
D.This Price List shall be interpreted and governed by the laws of the State
of Idaho.
E.No other telecommunications provider may interfere with the right of any
person or entity to obtain Service directly from TNCI.No person or entity
shall be required to make any payment,incur any penalty,monetary or
otherwise,or purchase any Services in order to have the right to obtain
Service directly from TNCI.
F.To the extent that either TNCI or any other telephone TNCI exercises control
over available cable pairs,conduit,duct space,raceways,or other Facilities
needed by the other to reach a person or entity,the party exercising such
control shall make them available to the other on terms equivalent to those
under which TNCI makes similar Facilities under its control available to its
Customers.At the reasonable request of either party,TNCI and the other
telephone TNCI shall join the attempt to obtain from the owner of the property
access for the other party to serve a person or entity.
Issued:April 30,2013 —Effective:May 30,2013
4rho PbIic titeg Commission
Issued by:Jeff Compton,President/CEO Office of the Secetq
114 E.Haley Street,Suite A ACCEPTED FOR FILINGSantaBarbara,CA 93101
MAY 8 0 2013
TNCI Operating Company LLC Idaho P.U.C,Price List No.2
Original Page 16
SECTION 2 -RULES AND REGULATIONS,Continued
2.1.UNDERTAKING OF TNCI,Continued
2.1.4.Liability of TNCI
Because the Customer has exclusive control of its communications over the Services
furnished by TNCI,and because interruptions and errors incident to these Services
are unavoidable,the Services TNCI furnishes are subject to the terms,conditions,
and limitations specified in this Price List and to such particular terms,conditions,
and limitations as set forth in the special regulations applicable to the particular
Services and Facilities furnished under this Price List.
A.Liability for Service Disruption -The liability of TNCI for damages arising
out of the furnishing of its Services,including but not limited to mistakes,
omissions,interruptions,delays,or errors,or other defects,representations,
or use of these Services or arising out of the failure to furnish the Service,
whether caused by act or omission,shall be limited to the proportionate
charge (based on the rates then in effect)for the Service during the period of
time in which the Service is affected.The extension of such allowances for
interruption shall be the sole remedy of the Customer and the sole liability of
TNCI.TNCI will not be liable for any direct,indirect,incidental,special,
consequential,exemplary or punitive damages to Customer as a result of any
TNCI Service,equipment,or Facilities,or the acts or omissions or negligence
of TNCI’s employees or agents.
B.Indemnification -TNCI will not be liable to the Customer or Authorized User
for,and the Customer and any Authorized User,jointly and severally,will
indemnify,defend and hold harmless TNCI from any allegation,claim,loss,
damage,liability,defect,cost or expense resulting from or involving:
1.Circumstances Beyond TNCI’s Control -TNCI shall not be liable for
any delay or failure of performance or equipment due to causes
beyond its control,including but not limited to:acts of God,fire,flood,
explosion or other catastrophes;any law,order,regulation,direction,
action or request of the Unites States government or of any other
government,including state and local governments having or claiming
jurisdiction over TNCI,or of any department,agency,commission,
bureau,corporation or other instrumentality of any one or more of
these federal,state,or local governments,or of any military authority;
preemption of existing Service in compliance with national
emergencies;insurrections;riots;wars;unavailability of rights-of-way
or materials,or strikes,lockouts,work stoppages,or other labor
difficulties when it does not involve TNCI’s employees.
Issued:April 30,2013 Effective:May 30,2013
Maho Pubc Jt?lites CommissioIssuedby:Jeff Compton,President/CEO Office of the Secwtiy
114 E.Haley Street,Suite A ACCEPTED FcWt FlUNGSantaBarbara,CA 93101
MAY 8 0 2013
TNCI Operating Company LLC Idaho P.U.C.Price List No.2
Original Page 17
SECTION 2 -RULES AND REGULATIONS,Continued
2.1.UNDERTAKING OF TNCI,Continued
2.1.4.Liability of TNCI,Continued
B.Indemnification,Continued
2.Acts of Other Entities -TNCI shall not be liable for:(a)any act or
omission of any entity furnishing TNCI or TNCI’s Customers facilities
or equipment used for or with the Services TNCI offers,or (b)for the
acts or omissions of other Carriers or warehousemen.
3.Acts of the Customer -TNCI shall not be liable for any damages or
losses due to the fault of negligence of the Customer,its employees,
agents,or suppliers,or due to the failure of malfunction of Customer-
provided equipment or facilities.This limitation of liability also pertains
to Customer Premises Equipment (“CPE”)purchased or leased from
TNCI by the Customer.
4.Damage to Customer’s Premises -TNCI shall not be liable for any
defacement of or damage to Customer Premises resulting from the
furnishing of Services or equipment on such Premises or the
installation or removal thereof,unless such defacement or damage is
caused by gross negligence or willful misconduct of TNCI’s agents or
employees.
5.Liability for Acts of Other Carriers or Companies -TNCI shall not be
liable for any act or omission of any other TNCI or companies
supplying a portion of the Service,or for damages associated with
Service,Channels,or equipment which it does not furnish,or for
damages which result from the operation of Customer-provided
systems,equipment,facilities or services which are interconnected
with TNCI Services.
6.Liability for Transmission Errors -TNCI shall not be liable for damages
arising out of mistakes,omissions,interruptions,delays,errors or
defects in transmission or other injury,including but not limited to
injuries to persons or property from voltages or currents transmitted
over the Service of TNCI,(1)caused by Customer-provided
equipment or (2)not prevented by Customer-provided equipment but
which would have been prevented had TNCI-provided equipment
been used.
Issued:April 30,2013 Effectivb1
0tfc of the Secety
Issued by:Jeff Compton,President/CEO ACCEPTED FOR FILING114E.Haley Street,Suite A
Santa Barbara,CA 93101 MAY 3 0 2013
TNCI Operating Company LLC Idaho P.U.C.Price List No.2
Original Page 18
SECTION 2 -RULES AND REGULATIONS,Continued
2.1.UNDERTAKING OF TNCI,Continued
2.1.4.Liability of TNCI,Continued
B.Indemnification,Continued
7.Disconnection of Service -TNCI shall not be liable for the
Disconnection of Service for failure to pay the charges billed to
Customer,including but not limited to,any direct,indirect,incidental,
special consequential,exemplary or punitive damages,so long as
such Disconnection of Service complied with the applicable rules and
regulations;or
8.Violations -TNCI shall not be liable for violations of the obligations of
the Customer under this Price List;or
9.Interruption -TNCI shall not be liable for the interruption of a call to
any party or any other person in conjunction with use of the Busy Line
Verification and Interrupt Service;or
10.Loss,Destruction or Damage -TNCI shall not be liable for any loss,
destruction or damage to property of the Customer,the Customer’s
agent,distributors,or any third party,or the death of or injury to
persons,including,but not limited to,employees or invitees of either
TNCI or the Customer,to the extent caused by or resulting from the
negligent or intentional act or omission of TNCI,Customer,Authorized
User or their employees,agents representatives or invitees;or
11.Unlawful Acts -TNCI shall not be liable for unlawful acts of TNCI’s
agents and employees if committed beyond the scope of their agency
or employment;or
12.Disclosure -TNCI shall not be liable for misrepresentation of,or the
failure to disclose,the lawful rates and charges published in the Price
List,so long as TNCI has complied with any applicable rules
and regulation related thereto;or
Issued:April 30,2013 EffecUjApo
Office of the £ecrety
Issued by:Jeff Compton,President/CEO ACCEPTED FOR FILiNG114E.Haley Street,Suite A
Santa Barbara,CA 93101
fdahi
TNCI Operating Company LLC Idaho P.U.C.Price List No.2
Original Page 19
SECTION 2 -RULES AND REGULATIONS,Continued
2.1.UNDERTAKING OF TNCI,Continued
2.1.4.Liability of TNCI,Continued
B.Indemnification,Continued
13.Fees -TNCI shall not be liable for fees TNCI delivered to a jurisdiction
in question and not returned to TNCI;or
14.Caller ID Blocking -TNCI shall not be liable for any failures,errors
malfunctions or omissions of Caller ID Blocking whether or not arising
from or relating to any ordinary negligence or conduct by TNCI;or,
15.Unauthorized Use -TNCI shall not be liable for any unauthorized use
of the Service provided to Customer.
C.Limitations of Damages and of Period for Bringing Claims -The entire
liability of TNCI for any claim,loss,damage or expense from any cause
whatsoever shall in no even exceed sums actually paid to TNCI by the
Customer for the specific Services giving rise to the claim,and no action or
proceeding against TNCI shall be commenced more than one (1)year after
the Service related to the claim is rendered.Or as reflected in a separate
agreement.
D.Service Installation and Operation -TNCI does not guarantee nor make
any warranty with respect to Service installations at locations at which there
is present an atmosphere that is explosive,prone to fire,dangerous or
otherwise unsuitable for such installations.The Customer shall indemnify
and hold TNCI harmless from any and all loss,claims,demands,suits or
other action,or any liability whatsoever,whether suffered,made,instituted or
asserted by the Customer or by any other party,for any personal injury to,
harm,or death of,any person or persons,or for any loss,damage or
destruction of any property,whether owned by the Customer or others,
caused or claimed to have been caused,directly or indirectly,by the
installation,operation,failure to operate,maintenance,removal,presence,
condition,locations or use of Service furnished by TNCI at such locations.
E.Notice of Temporary Disconnection -TNCI will,where practicable,notify
the Customer that temporary discontinuance of the use of a Service may be
required;however,where prior notice is not practicable,nothing contained
herein shall be deemed to impair TNCI’s right to discontinue forthwith the use
of a Service temporarily if such action is reasonable under the circumstances.
Issued:April 30,2013 Effective:May 30,2013
deo Pobhc Uitie Commtss.oe
Issued by:Jeff Compton,President/CEO Office it the $ecret
114 E.Haley Street,Suite A ACCEPTED FOR HuNG
Santa Barbara,CA 93101
TNCI Operating Company LLC Idaho P.U.C.Price List No.2
Original Page 20
SECTION 2-RULES AND REGULATIONS,Continued
2.1.UNDERTAKING OF TNCI,Continued
2.1.4.Liability of TNCI,Continued
E.Notice of Temporary Disconnection,Continued
In case of such temporary discontinuance,the Customer will be promptly
notified and afforded the opportunity to correct the condition that gave rise to
the temporary discontinuance.
F.Connection to TNCI’s Network -TNCI shall not be liable for the Customer’s
failure to fulfill its obligations to take all necessary steps including,without
limitation,obtaining,installing and maintaining all necessary equipment,
materials and supplies,for interconnecting the terminal equipment or
communications system of the Customer,or any third party acting as its
agent,to TNCI’s network.
G.EXPRESS AND IMPLIED WARRANTIES -TNCI MAKES NO WARRANTIES
OR REPRESENTATIONS,EXPRESS OR IMPLIED EITHER IN FACT OR
BY OPERATION OF LAW,STATUTORY OR OTHERWISE,INCLUDING
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
USE,EXCEPT THOSE EXPRESSLY SET FORTH HEREIN.
THE SERVICES ARE PROVIDED ON AN “AS IS”AND “AS AVAILABLE”
BASIS.TNCI EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND,
WHETHER EXPRESS OR IMPLIED,INCLUDING BUT NOT LIMITED TO
THE IMPLIED WARRANTIES OF MERCHANTABILITY,ACCURACY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
TNCI MAKES NO WARRANTY THAT SERVICE WILL BE
UNINTERRUPTED,TIMELY,SECURE OR ERROR FREE OR MEET ANY
PARTICULAR PERFORMANCE LEVEL;NOR DOES TNCI MAKE ANY
WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED THROUGH
THE SERVICES OR THAT ANY DEFECT IN THE SERVICE WILL BE
CORRECTED.
H.Errors in Billing -The liability of TNCI for errors in billing that result in
overpayment by the Customer will be limited to a credit equal to the dollar
amount erroneously billed or,in the even that payment has been made and
Service has been discontinued,to a refund of the amount erroneously billed.
Issued:April 30,2013 Effective:May 30,2013
Ideho Public IJtIities Conimissioa
Issued by:Jeff Compton,President/CEO Office of the Secrety
114 E.Haley Street,Suite A ACCEPTED FOR FILING
Santa Barbara,CA 93101
MAY 8 0 2013
TNCI Operating Company LLC Idaho P.U.C.Price List No.2
Original Page 21
SECTION 2-RULES AND REGULATIONS,Continued
2.1.UNDERTAKING OF TNCI,Continued
2.1.4.Liability of TNCI,Continued
I.Emergency 911 Service —Emergency 911 calls are not routed to TNCI,but
are completed through the local network at no charge.
J.THE INCLUDED EXCULPATORY LANGUAGE DOES NOT CONSTITUTES
A DETERMINATION BY THE COMMISSION TAT A LIMITATION OF
LIABILITY IMPOSED BY THE COMPANY SHOULD BE UPHELD IN A
COURT OF LAW.ACCEPTANCE FOR FILING BY THE COMMISSION
RECOGNIZES THAT IT IS A COURT’S RESPONSIBILITY TO ADJUDICATE
NEGLIGENCE AND CONSEQUENTIAL DAMAGE CLAIMS.IT IS ALSO THE
COURT’S RESPONSIBILITY TO DETERMINE THE VALIDITY OF THE
EXCULPATORY CLAUSE.
2.1.5.Service-Affecting Activities
TNCI will provide the Customer reasonable notification of Service-affecting activities
that may occur in normal operation of its business.Such activities may include,but
are not limited to,equipment or Facilities additions,removals or rearrangements and
routine preventative maintenance.Or,as appears in any separate agreement.
2.1.6.Provision of Equipment and Facilities
TNCI shall use reasonable efforts to make available Services to a Customer on or
before a particular date,subject to the provisions of and compliance by the Customer
with,the regulations contained in this Price List.TNCI does not guarantee availability
by any such date and shall not be liable for any delays in commencing Service to
any Customer.
Issued:April 30,2013 Effecp
Oe of the SecretaryIssuedby:Jeff Compton,President/CEO PeR F’114 E.Haley Street,Suite A LJ .1 IL
Santa Barbara,CA 93101 tI’’.8 0 2013
dat*
TNCI Operating Company LLC Idaho PUC.Price List No.2
2.2.
SECTION 2 -RULES AND REGULATIONS,Continued
PROHIBITED USES
Original Page 22
2.2.1.No Unlawful Purpose
The Services TNCI offers shall not be used for any unlawful purpose or for any use
as to which the Customer has not obtained all required governmental approvals,
authorizations,licenses,consents and permits.
2.2.2.Compliance Letter Required
TNCI may require Applicants for Service who intend to use TNCI’s offerings for
resale and/or for shared use to file a letter with TNCI confirming that their use of
TNCI’s offerings complies with relevant laws and Commission regulations,policies,
orders,and decisions.
2.2.3.No Interference
Service may not be used in any manner,which interferes with other persons in the
use of their Service,prevents other persons from using their Service,otherwise
impairs the quality of Service to other Customers,or impairs the privacy of any
communications over any Service provided by TNCI.TNCI may require a Customer
to immediately shut down its transmission of signals if said transmission is causing
interference to others.
2.2.4.Assignment Provisions
A Customer,Joint User,or Authorized User may not assign,
manner,the Service or any rights associated with the Service
consent of TNCI.TNCI will permit a Customer to transfer its
another entity if the existing Customer has paid all charges
regulated communications Services.Such a transfer will
Disconnection of existing Service and installation of new Service,
Installation Charges as stated in this Price List will apply.
or transfer in any
without the written
existing Service to
owed to TNCI for
be treated as a
and non-recurring
Issued:April 30,2013
Issued by:Jeff Compton,President/CEO
114 E.Haley Street,Suite A
Santa Barbara,CA 93101
Effective:May 30,2013
Idaho Public (5ttltes Commissioi
Gtfce of the Secetry
ACCEPTED FOR FILING
MAY 3 0 2013
TNCI Operating Company LLC Idaho P.U.C,Price List No.2
Original Page 23
SECTION 2 -RULES AND REGULATIONS,Continued
2.2.PROHIBITED USES,Continued
2.2.5.Service Used for Compensation
Service may not be used for any purpose for which the Customer receives any
payment or other compensation,except when the Customer is a duly authorized and
regulated common Carrier.This provision does not prohibit an arrangement
between the Customer and Authorized User to share the cost of Service.
2.2.6.Service Used to Annoy or Harass
Service may not be used in any manner so as to annoy,abuse,threaten,or harass
other persons.
2.2.7.Service Used for Impersonation or Lewd or Obscene Purposes
Service shall not be used to impersonate another person with fraudulent or malicious
intent.Service shall not be used to make any oral or written comment,request,
suggestion or proposal,or to transmit any nonverbal material,which is obscene,
lewd,lascivious,filthy,or indecent,regardless of the format or avenue of transmitting
the indecent or obscene material (e.g.,900 or 999 service).
2.2.8.Service Used Without Payment
The use of TNCI’s Services either without payment for Service or attempting to avoid
payment for Service by fraudulent means or devices,schemes,false or invalid
numbers,or false calling or credit cards is prohibited.
Issued:April 30,2013 Effective:May 30,2013
Id&o Ptb!ic JI.is Commisio.
Issued by:Jeff Compton,President/CEO 0ftc of tho Secretary
114 E.Haley Street,Suite A ACCEPTED FOR FILINGSantaBarbara,CA 93101
MAY 3 0 2013
TNCI Operating Company LLC Idaho P.U.C.Price List No.2
Original Page 24
SECTION 2 -RULES AND REGULATIONS,Continued
2.2.PROHIBITED USES,Continued
2.2.9.Rights and Titles Remain with TNCI
Except as provided by law,Commission regulations or the Federal Communications
Commission’s regulations,the Customer obtains no property right or interest in the
use of any specific type of Service.All rights,titles and interests remain,at all times,
solely with TNCI.
2.2.10.Use of Resold Services from Other Providers
Customer’s use of any resold service obtained from other service providers is also
subject to any applicable restrictions in the underlying provider’s publicly available
Price Lists.
2.2.11.Use for Solicitation by Recorded Messages
Service shall not be used for the purpose of solicitation by recorded messages when
such solicitation occurs as a result of unrequited or unsolicited calls initiated by the
solicitor by means of automatic dialing devices.Such devices,with storage
capability of numbers to be called or a random or sequential number generator that
produces numbers to be called and having the capability,working alone or in
conjunction with other equipment,of disseminating a prerecorded message to the
number called and which are calling party or called party controlled,are expressly
prohibited in accordance with state and federal laws.
Issued:April 30,2013 Effective:May 30,2013
Tdeo Public Jetties Con,iis4oe
Issued by:Jeff Compton President/CEO te Scetay
114 E.Haley Street,Suite A ACCEPTED FOR FILING
Santa Barbara,CA 93101
TNCI Operating Company LLC Idaho P.U.C.Price List No.2
Original Page 25
SECTION 2 -RULES AND REGULATIONS,Continued
2.3.OBLIGATIONS OF THE CUSTOMER
2.3.1.Payment of Bills and Charges
A.The Customer shall be responsible for the payment of all applicable charges
for Services rendered pursuant to this Price List and or contract;
B.The Customer is responsible for the payment of charges for visits by TNCI’s
agents or employees to the Premises of the Customer or Authorized User
when the Service difficulty or trouble report results from the use of Services
and equipment by the Customer or Authorized User.
C.Customer is responsible for the payment of any bills for Services and for the
resolution of any disputes or discrepancies with TNCI.TNCI has no
responsibility with respect to billing,charges or disputes related to services
used by Customer which are not included in Services herein including,
without limitation,any local,regional and long distance services not provided
by TNCI.
D.A maximum charge of $20.00 may be assessed for checks with insufficient
funds or non-existing accounts.
E.If the Customer chooses to place information services provider (“ISP”)calls or
receives calls via a non-TNCI Operating Company LLC affiliated carrier,the
Customer will be liable for all charges related to such calls;including
without limitation,charges billed to TNCI or Customer by ISP or other carriers,
and any applicable rebilling charge and charges for any service provided by
TNCI or its affiliates.
2.3.2.Identification —The Customer is responsible for verifying the name(s)of the
Authorized Users allowed to request and use the Customer’s Service,upon TNCI
request,and for establishing identity as often as is necessary during the course of a
call to TNCI or when seeking credits from TNCI.
2.3.3.Compliance with Regulations —The Customer is responsible for compliance with
applicable regulations set forth in this Price List.
2.3.4.Compliance with Law —The Customer shall be responsible for complying with all
laws and regulations applicable to use of services provided under this Price List and
any Services contract between Customer and TNCI.
Issued:April 30,2013 Effective:May 30,2013
Who Public tTThttes Commson
Issued by:Jeff Corn pton,PresidentlCEO ,,01 the Swet
114 E.Haley Street,Suite A ACCcPTED FOR F)LING
Santa Barbara,CA 93101
TNCI Operating Company LLC Idaho P.U.C.Price List No.2
Original Page 26
SECTION 2 -RULES AND REGULATIONS,Continued
2.3.OBLIGATIONS OF THE CUSTOMER,Continued
2.3.5.Relationship —A Customer or Authorized User may not represent in any way that
the relationship between Customer or Authorized User and TNCI is anything other
than one of customer and supplier,respectively.Nothing in this Price List
gives Customer or Authorized Users any authority to bind or otherwise incur
liability on behalf of TNCI.Nothing in this Price List constitutes an endorsement
by TNCI of any activity,service or product of Customer or Authorized Users.
2.3.6.Claims —With respect to any Service provided by TNCI,the Customer shall
indemnify,defend and hold harmless TNCI from all claims,actions,damages,
liabilities,costs and expenses,including reasonable attorneys’fees for:
A.Any loss,destruction or damage to the property of TNCI or any third party,or
the death of or injury to persons,including,but not limited to,employees or
invitees of either TNCI or the Customer,to the extent caused by or resulting
from the Customer,its employees,agents,representatives or invitees;or
B.Patent or trademark infringement or other infringement of intellectual property
rights including,but not limited to,copyrights,trademarks,and trade secrets,
from (1)combining TNCI-provided Services and equipment with any facilities,
Services,or products provided by the Customer or Authorized User or (2)use
of Services,functions,or products which TNCI furnished in a manner TNCI
did not contemplate and over which TNCI exercises no control:or
C.Any claim for breach in the privacy or security of communications transmitted
via TNCI’s Services;or
D.Any and all other claims arising out of any act or omission of the Customer or
others,in connection with any Service provided by TNCI pursuant to this
Price List.
Issued:April 30,2013 Effective:May 30,2013
d&o Public Uti1tes Commiss4o
Issued by:Jeff Compton,President/CEO Offte of the eaetry
114 E.Haley Street,Suite A ACCEPTED FOR FlUNGSantaBarbara,CA 93101
MAY 3 0 2013
TNCI Operating Company LLC Idaho P.U,C.Price List No.2
Original Page 27
SECTION 2 -RULES AND REGULATIONS,Continued
2.4.PAYMENT ARRANGEMENTS
2.4.1.Establishment of Service
A.Application for Service
An Applicant for Service may be required by TNCI in its sole
discretion to sign an application form requesting TNCI to furnish
Service in accordance with the rates,charges,rules and regulations
as set forth in this Price List.This application for Service,where
required by TNCI,together with the provisions of this Price List,
establishes the Contract between TNCI and the Customer,which
may not be assigned or transferred in any manner.
2.If Customer’s Service has been terminated and the Customer wishes
to reestablish Service,payment of all unpaid,undisputed charges,as
well as a Deposit and /or Advance Payment for all connection
charges,may be required prior to re-establishing Service,pursuant to
rules of the Commission and state laws,if any.
3.TNCI may refuse to establish Service if any of the following conditions
exist:
(a)The Applicant has an outstanding amount due for similar
Services and is unwilling to make acceptable arrangements
with TNCI for payment;or
(b)A condition exists which in TNCI’s judgment is unsafe or
hazardous to the Applicant,the general population,or TNCI’s
personnel or facilities;or
(c)Refusal by the Applicant to meet the credit criteria;
(d)The Applicant is known to be in violation of TNCI’s Price Lists
filed with the Commission;or
Issued:April 30 2013 Effctwe M.av 3D;2013 .wmc,Pwmc umtes oinrrnssum
Oibce of the SecretaryIssuedby:Jeff Compton,reUE ACCEPTED FOR FiLING
Santa Barbara,CA 93101 MAY 3 0 2013
TNCI Operating Company LLC Idaho P.U.C.Price List No.2
Original Page 28
SECTION 2 -RULES AND REGULATIONS,Continued
2.4.PAYMENT ARRANGEMENTS,Continued
2.4.1.Establishment of Service,Continued
A.Application for Service,Continued
3.TNCI may refuse to establish,Continued
(e)Failure of the Applicant to furnish such funds,suitable
facilities,and/or rights-of-way necessary to serve the Applicant
and which have been specified by TNCI as a condition for
providing Service;or
(f)Applicant falsifies his or her or its identity for the purpose of
obtaining Service;or
(g)TNCI may refuse to provide Service at an address where
Service has been discontinued for non-payment of bills for any
Service subject to this Price List if it is determined that the
non-payment Customer or real users of the Service still
reside at the address;or
(h)The Service requested is not expressly offered under this
Price List.
B.Establishment of Credit
Request for Service under this Price List will authorize TNCI to
conduct a credit search on the Customer.TNCI may refuse Service on
the basis of credit history and to refuse further Service due to late
payment or nonpayment by the Customer.
2.In order to assure the proper payment of all Customer-incurred
charges for Service,TNCI will require Applicants for Service and
Customers to establish and maintain acceptable credit.
3.The establishment or re-establishment of credit by an Applicant or
Customer will not relieve the Applicant or Customer from compliance
with other responsibilities,including the payment of advance
payments or bills,and in no way modifies the provisions concerning
disconnection and termination of Service for failure to pay Customer
incurred charges for Service rendered by TNCI.
Issued:April 30,2013 Effe9jv ‘4X mmis
Ut fic ‘f the etayIssuedby:Jeff Compton,PresidentlCEO A’cFTrED FOR PLING114E.Haley Street,Suite A
Santa Barbara,CA 93101 MAY 3 0 2013
!ose,Idahe
TNCI Operating Company LLC Idaho P.U.C.Price List No,2
Original Page 29
SECTION 2 -RULES AND REGULATIONS,Continued
2.4.PAYMENT ARRANGEMENTS,Continued
2.4.1.Establishment of Service,Continued
B.Establishment of Credit,Continued
4.TNCI may refuse to furnish Service to an Applicant that has not paid
charges for Service of the same classification previously furnished by
any telephone TNCI until,at the option of TNCI,the Applicant pays
any past due bill and/or makes deposit arrangements suitable to
TNCI.
5.If the verification of credit results in unsatisfactory credit information,the
Applicant will be informed of the reason or reasons for denial of credit,
after which TNCI may refuse to provide or continue Service pursuant to
District of Columbia law.
6.An existing Customer may be required to reestablish when any of the
following conditions occur:
(a)During the first twelve (12)months that a Customer receives
Service,the Customer pays late three (3)times or has Service
disconnected by TNCI for nonpayment two (2)times;or
(b)After the first twelve (12)months that the Customer has
received Service,the Customer has had Service disconnected
two (2)times by TNCI or TNCI provides evidence that the
Customer used a device or scheme to obtain Service without
payment;or
(C)After the first twelve (12)months that a Customer has received
Service,the Customer pays late at least three (3)times during
any twelve (12)month period;or
(d)At any time during the term of the agreement the customers
exceeds the established credit limit.
7.Payment by a Customer of past-due bills will not,of itself,relieve the
Customer from the obligation of establishing credit.
Issued:Apn’l 30,2013 Effective:May 30,2013
ldsho Pubti It1ities Commission
Issued by:Jeff Compton,President/CEO tht Secretary
114 E.Haley Street,Suite A ACCEPI ED FOR FWING
Santa Barbara,CA 93101
MAY 3 0 2013
Idh
TNCI Operating Company LLC Idaho P.U.C.Price List No.2
Original Page 30
SECTION 2 -RULES AND REGULATIONS,Continued
2.4.PAYMENT ARRANGEMENTS Continued
2.4.1.Establishment of Service,Continued
B.Establishment of Credit,Continued
8.A Customer may be required to reestablish credit when the nature of
Service furnished or the basis on which credit was established has
significantly changed.
9.If a Customer fails to reestablish credit as required by TNCI,Service
may be disconnected pursuant to Commission rule(s)and state laws,
if any.
2.4.2.Payment for Service
A.Service Charges -The Customer is responsible for the payment of all
charges for Services furnished by TNCI to the Customer and to all Users
authorized by the Customer,regardless of whether those Services are used
by the Customer itself or are resold to or shared with other persons.
B.Taxes -The Customer is responsible for payment of any sales,use,gross
receipts,excise,access or other local,state and federal taxes,charges or
surcharges (however designated)(excluding taxes on TNCI’s net income)
imposed on or based upon the provision,sale or use of TNCI’s Services.
C.Changes in Service Requested -If the Customer makes or requests
material changes in circuit engineering,equipment specifications,Service
parameters,Premises locations,or otherwise materially modifies any
provision of the application for Service,the Customer’s installation fee shall
be adjusted accordingly.
D.Return Check Charge -Checks presented in payment for Services and
subsequently returned to TNCI by the Customer’s financial institution for
“Non-Sufficient Funds”or other reasons will incur a nonrecurring charge up to
the maximum allowed by Commission rule,per Customer per check.
Issued:April 30,2013
Ofhre t tte ctrIssuedby:Jeff Corn pton,President/CEO
114 E.Haley Street,Suite A
Santa Barbara,CA 93101 MAY 3 0 2013
Ih.
TNCI Operating Company LLC Idaho P.UC.Price List No.2
Original Page 31
SECTION 2 RULES AND REGULATIONS,Continued
2.4.PAYMENT ARRANGEMENTS,Continued
2.4.3.Billing and Collection of Charges
Recurring charges are billed monthly in arrears.Usage charges,if applicable,are
billed in arrears.Usage charges may apply for calls placed from the Customer’s line.
No usage charges will apply to calls received by the Customer.Billing is payable
upon receipt and past due pursuant to Commission rules and State rules,if any.
Where any undercharge in billing of a Customer is the result of a TNCI mistake,
TNCI will back-bill in accordance with the Commission’s rules.Or,as appears in any
separate agreement.
2.4.4.Advance Payments
TNCI does not require advance payments.
2.4.5.Deposits
TNCI does not require deposits.
2.4.6.Disputed Bills
The Customer is responsible for notifying TNCI in writing,within twenty-one (21)
days of the date of mailing of the bill,of any charges in dispute and the specific basis
of such dispute by the date on the invoice.
In case of a billing dispute between Customer and TNCI as to the correct amount of
a bill which cannot be adjusted with mutual satisfaction.Customer may enter the
following arrangement if confirmed by TNCI:
A.Customer requests and TNCI will comply with the request for an investigation
and review of the disputed amount.
B.The Customer pays the undisputed portion of the bill by the invoice Due Date
shown on the bill.Otherwise the Service will be subject to disconnection if
TNCI has notified Customer by written notice of such delinquency and
impending termination.
If there is still disagreement after the investigation and review by a manager of TNCI,
Customer may appeal to Commission for its investigation and decision.
Issued:April 30 2013 Effect Mav3L2Q1a
ULThtU LomrrnssOff,ce of the SeccearIssuedby:Jeff Compton,President/CEO ACC --114 E.Haley Street,Suite A
Santa Barbara,CA 93101 MAY 3 0 O13
TNCI Operating Company LLC Idaho P.U.C.Price List No.2
Original Page 32
SECTION 2 -RULES AND REGULATIONS,Continued
2.4.PAYMENT ARRANGEMENTS,Continued
2.4.6.Disputed Bills,Continued
TNCI will respond to the Commission’s requests for information within the timeframe
specified by the Commission.The Commission will review the claim regarding the
disputed amount,communicate the results of its review to Customer and TNCI,and
require disbursement according to those results.After the investigation and review
are completed by TNCI as noted in subsection “A”above,if Customer elects not to
deposit the amount in dispute with Commission,such amount becomes due and
payable at once.In order to avoid disconnection of Service,such amount must be
paid within seven (7)calendar days after the date TNCI notifies Customer that the
investigation and review are completed and that such payment must be made or
Service will be interrupted.However,the Service will not be disconnected prior to
the Due By Date shown on the bill.Or subject to state law.
The address and telephone number of the Commission are:
Idaho Public Utilities Commission
472 West Washington Street
Boise,Idaho 83702
Telephone —[phone]
2.4.7.Late Payment Charges
Collection procedures and the requirement for a Deposit or Advance Payment are
not affected by the application of a late payment charge.
2.4.8.Credit Limit
TNCI may,at any time and at its sole discretion,set a credit limit for any Customer’s
consumption of Services for any monthly period.
2.4.9.The Issuance of Credit or Payments
Customers may contact TNCI for resolution of billing disputes by telephone to TNCI’s
Customer Service Department at [phone] or in writing addressed to the
attention of TNCI Customer Service at 114 E.Haley Street,Suite A,Santa Barbara,
CA 93101.Customer Service representatives are available to address inquiries
during company business hours from Monday through Friday 8 a.m.to 10 p.m.(EST)
and Saturday 9 a.m.to 6 p.m.(EST).
Issued:April 30,2013 Effectiv’CwmissioI
O!hce of the Secetry
Issued by:Jeff Compton,President/CEO ACCEPTED FOR FILING
114 E.Haley Street,Suite A
Santa Barbara,CA 93101 MAY 3 0 2U13
ise,Idahi
TNCI Operating Company LLC Idaho P.U.C.Price List No.2
Original Page 33
SECTION 2 -RULES AND REGULATIONS,Continued
2.5.INTERRUPTIONS OF SERVICE
2.5.1.General
A.TNCI may temporarily interrupt Service when necessary to effect repairs or
maintenance;to eliminate an imminent threat to life,health,safety or
substantial property damage;or for reasons of local,State or National
emergency.TNCI shall establish procedures to be followed by its employees
to prevent or mitigate interruption or impairment and provide prompt oral or
written notification to affected Customers.
B.It is the obligation of the Customer to notify TNCI of any interruptions in
Service.Before giving such notice,the Customer will ascertain that the
trouble is not being caused by any action or omission of the Customer,is not
within the Customer’s control,and is not in wiring or equipment.
C.A credit allowance will not be given unless otherwise specified in this Price
List.A Service is interrupted when it becomes inoperative to the Customer,
e.g.,the Customer is unable to transmit or receive because of a
failure of a component furnished by TNCI under this Price List.
D.If the Customer reports to TNCI that a Service,facility or Circuit is inoperative
but declines to release it for testing and repair,or refuses access to Customer
Premises for test and repair by TNCI or an agent of TNCI,the Service,facility
or Circuit is considered to be impaired but not interrupted.No credit
allowance will be made for a Service,facility or Circuit considered by TNCI to
be impaired.The Customer will be responsible for the payment of Service
charges as set forth herein when the Service difficulty or trouble report results
from the use of equipment or facilities provided by any party other than TNCI,
including,but not limited,to the Customer.
2.5.2.Limitations of Allowances
No credit allowance will be made for any interruption in Service:
A.Due to the negligence of,willful act of,or noncompliance with the provisions
of this Price List by,the Customer;or
B.Due to the malfunction of Customer-owned telephone equipment;or
C.Due to a Force Majeure;or
Issued:April 30,2013 Effective:May 30,2013
ld&io Ptbtic t*tws Cornmissio
Issued by:Jeff Compton,President/CEO 0ffce of the ecetay
114 E.Haley Street,Suite A ACCEPTED FOR FILING
Santa Barbara,CA 93101
MAY 3 0 U13
TNCI Operating Company LLC Idaho P.U.C.Price List No.2
Original Page 34
SECTION 2 -RULES AND REGULATIONS,Continued
2.5.INTERRUPTIONS OF SERVICE,Continued
2.5.2.Limitations of Allowances,Continued
D.During any period in which TNCI is not given full and free access to TNCI
provided facilities and equipment for the purposes of investigating and
correcting interruptions;or
E.During any period when the Customer has released Service to TNCI for
maintenance purposes or for implementation of a Customer order for a
change in Service arrangements;or
F.That occurs or continues due to the Customer’s failure to authorize
placement of any element of special construction;or
G.That occurs when TNCI,under the terms of the Contract for Service,
suspends or terminates Services for nonpayment of charges;or
H.For the unlawful or improper use of the facilities or Service.
2.5.3.Use of Another Means of Communications
If the Customer elects to use another means of communications during the period of
interruption,the Customer must pay the charges for the alternative Service used.
2.5.4.Application of Credits for Interruptions in Service
Credits for interruptions in Service that is provided and billed on a flat rate basis for a
minimum period of at least one (1)month,beginning on the date that billing becomes
effective,will in no event exceed an amount equivalent to the proportionate charge to
the Customer for the period of Service during which the event that gave rise to the
claim for a credit occurred.A credit allowance is applied on a pro rata basis against
the rates specified hereunder and is dependent upon the length of the interruption.
Credit will be given only for that portion of the Customer’s Service affected by the
interruption.
Issued:April 30,2013 Effective:Mv 30,2013cnmtiet,ommsson
Issued by:Jeff Compton,President/CEO thty
114 E.Haley Street,Suite A FiLING
Santa Barbara,CA 93101 MAY 3 0 2013
poise.Idib.
TNCI Operating Company LLC Idaho P,U.C.Price List No.2
Original Page 35
SECTION 2 -RULES AND REGULATIONS,Continued
2.5.INTERRUPTIONS OF SERVICE,Continued
2.5.5.Credit Allowance for Interruptions in Service
If the interruption is for more than twenty four (24)hours,an allowance,at the rate for
that portion of the Customer’s Service affected by the interruption,will be made upon
request for the time such interruption continues after the fact is reported by the
Customer or detected by TNCI as follows:
A.If the interruption is for twenty four (24)hours or less,no allowance will be
made.
B.If the interruption continues for more than twenty-four (24)hours,the
allowance will be equal to one thirtieth (1/30th)of the monthly rates for the
first full twenty four (24)hour period and for each succeeding twenty four (24)
hour period or fraction thereof.
2.6.RESTORATION OF SERVICE
2.6.1.The use and restoration of Service in emergencies shall be in accordance with part
64,Subpart D of the Federal Communications Commission’s Rules and Regulations
on file with the Commission,which specifies the priority system for such activities.
2.6.2.At the Customer’s request Service shall be restored when the causes of suspension
or discontinuance have been removed and when payment or satisfactory
arrangements for payment of all proper charges due from the Customer or Applicant.
2.6.3.When a Customer’s Service has been disconnected in accordance with this Price
List and the Service has been terminated through the completion of a Service
order,Service will be restored only upon the basis of application for new Service.
2.6.4.A Customer whose Service has been discontinued for failure to establish credit or for
nonpayment of bills must pay the unpaid balance before Service is restored.
2.6.5.Whenever Service has been discontinued for fraudulent or other unlawful use,TNCI
may,before restoring Service,require the Customer to make,at its own expense,all
changes in facilities or equipment necessary to eliminate such fraudulent or
otherwise unlawful uses and to pay an amount reasonably estimated as the loss in
revenues resulting from such fraudulent use.
2.6.6.Any Customer whose Service has been disconnected may be required to pay
Service reconnection charges equal to the initial Service Connection Charge before
Service is restored.
Issued:April 30,2013 Effective:May 30,2013
do Public tWIitie Commission
Issued by:Jeff Compton,President/CEO 0fice of the Secret
114 E.Haley Street,Suite A ACCEF’TED FOR RLING
Santa Barbara,CA 93101
MAY 3 0 2013
TNCI Operating Company LLC Idaho PUC,Price List No.2
Original Page 36
SECTION 2 -RULES AND REGULATIONS,Continued
2.7.USE OF CUSTOMER’S SERVICE BY OTHERS
Joint use arrangements will be permitted for all Services provided under this Price
List.From each joint use arrangement,one member will be designated as the
Customer responsible for the manner in which the joint use of the Service will be
allocated.TNCI will accept orders to start,rearrange,relocate,or discontinue Service
only from the designated Customer.Without affecting the Customer’s ultimate
responsibility for payment of all charges for the Service,each Joint User shall be
responsible for the payment of the charges billed to it.
2.8.CANCELLATION OF SERVICE BY CUSTOMER
2.8.1.Customer may cancel Interexchange Service by providing written notice to TNCI
thirty (30)days prior to cancellation;or,pursuant to applicable term(s)of any service
contract between Customer and TNCI.
2.8.2.Customer is responsible for usage charges while still subscribed to TNCI’s Service
and for the payment of associated Interexchange TNCI charges,if any,for Service
charges.
2.8.3.Any cost of TNCI expenditures shall be borne by the Customer if:
A.The Customer orders Service requiring special Facilities dedicated to the
Customer’s use and then cancels the order before such Service begins,
before completion of the minimum period or before completion of some the
period mutually agreed with the Customer for the non-recoverable portions of
expenditures;or
B.Liabilities are incurred expressly on behalf of the Customer by TNCI and not
fully reimbursed by installation and monthly charges;and
C.If based on an order for Service and construction has either begun or has
been completed,but no Service provided.
2.9.CANCELLATION OF SERVICE BY TNCI
2.9.1.Discontinuance Without Notice
TNCI reserves the right to immediately discontinue furnishing the Service to
Customers without incurring liability:
Issued:April 30,2013
Office of the SecretmIssuedby:Jeff Compton,Present/CEO AccErED FOR RUNG
Santa Barbara,CA 93101
TNCI Operating Company LLC Idaho PUC,Price List No.2
Original Page 37
SECTION 2 -RULES AND REGULATIONS,Continued
2.9.CANCELLATION OF SERVICE BY TNCI,Continued
2.9.1.Discontinuance Without Notice,Continued
A.In the event of a condition determined to be hazardous to the Customer,to
other Customers of TNCI,to TNCI’s equipment,the public or to employees of
TNCI;or
B.By reason of any order or decision of a court or any other governmental
authority which prohibits TNCI from furnishing such Service;or
C.For unlawful use of the Service or use of the Service for unlawful purposes;
or
D.When necessary for TNCI to comply with any order or request of any
governmental authority having jurisdiction;or
E.In the event that the Facilities have been abandoned or are being used by
unauthorized persons.
29.2.Discontinuance With Notice
TNCI may discontinue Service according to the following conditions upon ten (10)
days written notice:
A.For violation of TNCI’s filed Price List;or
B.For the non-payment of any proper charge as provided by TNCI’s Price
List,including one for the same Class Of Service furnished to the Applicant or
Customer at the same or another location,or where the Applicant or
Customer voluntarily assumed,in writing,responsibility for the bills of another
Applicant or Customer;or
C.For failure to make payment in accordance with the terms of a deferred
payment agreement;or
D.When TNCI has reason to believe that a Customer has used a device or
scheme to obtain Service without payment and where TNCI has so notified
the Customer prior to disconnection;or
E.Failure to meet or maintain TNCI’s credit requirements;or
Issued:AprN32O1 3
Office of the SecretatyIssuedby:Jeff Compton,President/CEO ACCEPTED FOR FLJNG114E.Haley Street,Suite A
Santa Barbara,CA 93101
TNCI Operating Company LLC Idaho P.U.C.Price List No.2
Original Page 38
SECTION 2 -RULES AND REGULATIONS,Continued
2.9.CANCELLATION OF SERVICE BY TNCI,Continued
2.9.2.Discontinuance With Notice,Continued
F.If the Customer provides false information to TNCI regarding the Customer’s
identity,address,credit-worthiness,past,current or planned use of TNCI’s
Services;or
C.For Customer’s breach of the contract for Service between TNCI and
Customer,including by not limited to unauthorized resale of equipment or
Service;or
H.Please note that TNCI’s disconnection notices are issued pursuant to
applicable Commission rules;or
I.Please further note that when a Customer’s Service has been disconnected
in accordance with this Price List,Service will be re-established only upon
the basis of an application for new Service.
2.9.3.Payment Obligation up to Discontinuance of Service
The discontinuance of Service(s)by TNCI pursuant to this Section does not relieve
the Customer of any obligations to pay TNCI for charges due and owing for
Service(s)furnished up to the time of discontinuance.The remedies available to
TNCI set forth herein shall not be exclusive and TNCI shall at all times be entitled to
all the rights available to it under law or equity.
2.10.NOTICES AND COMMUNICATIONS
2.10.1.TNCI will designate on the bills an address to which the Customer will mail or deliver
all notices and other communications.TNCI may designate a separate address on
each bill for Service to which the Customer will mail payment on that bill.
2.10.2.All notices or other communications required to be given pursuant to this Price List will
be in writing,unless otherwise provided.
2.11.FULL FORCE AND EFFECT
Should any provision or portion of this Price List be held by a court or administrative
agency of competent jurisdiction to be illegal,invalid or unenforceable,the remaining
provisions of this Price List will remain in full force and effect.
Issued:April 30,2013
Office of the Seccetay
Issued by:Jeff Compton,President/CEO ACCEPTED FOR FlUNG114E.Haley Street,Suite A
Santa Barbara,CA 93101 MAY 3 0 2013
TNCI Operating Company LLC Idaho P.U.C.Price List No.2
Original Page 39
SECTION 3—DESCRIPTION OF SERVICE
3.1.APPLICATION OF RATES AND CHARGES
All Services offered in this Price List are subject to Service order and change
charges where the Customer requests new Services or changes in existing Services,
as well as indicated Non-Recurring and Monthly Recurring Charges.
3.1.1.General
A.The following sections set forth the rules and regulations governing the
application of rates for TNCI Services,including the following general rate
categories:
1.Nonrecurring Charges for installation of Services;
2.Monthly Rates for availability and use of Services;and
3.Usage or Transaction Charges (where applicable).
B.Services Offered
The following Services are available to Customers on a dedicated or switched
access basis where provisioning is technically possible.
1.Switched I +Dialing
2.Dedicated 1 +Dialing
3.Travel Cards
4.Switched Toll-Free
5.Dedicated Toll-Free
6.Enhanced Services
7.Directory Assistance
3.1.2.Service Connection and Maintenance Charges
A.Service Connection Charges
1.Service Connection Charges are nonrecurring charges for
establishing or modifying Services.Unless specifically exempted in
this or other Sections of this Price List,Service Connection Charges
apply to all Customer-initiated requests,and are in addition to all
other scheduled rates and charges.
Issued:April 30,2013 Effective:May 30,2013
ldbo Pb!ic lJttIitis Commission
Issued by:Jeff Compton,President/CEO Office of the Secrety
114 E.Haley Street,Suite A ACCEPTED FOR FlUNG
Santa Barbara,CA 93101
MAY 3 0 2013
TNCI Operating Company LLC Idaho P.U.C,Price List No.2
Original Page 40
SECTION 3—DESCRIPTION OF SERVICE
3.1.APPLICATION OF RATES AND CHARGES,Continued
3.1.2.Service Connection and Maintenance Charges,Continued
A.Service Connection Charges,Continued
2.Charges for installation or rearrangement of Service are billed on the
next month’s bill immediately following work performed by TNCI.
3.The charges specified in this Price List reflect Services provided
during regularly scheduled work hours,at current installation intervals
and without work interruptions by the Customer.
4.Customer requests for expedited Services that require installations on
a date that is sooner normally offered may result in an increase in
applicable Service Connection Charges.
5.Customers that request service connection to be performed outside of
normal business hours shall also incur an additional Service
Connection Charge (excluding the Service Ordering Charge)as well
as additional costs attendant to the request.
3.2.DESCRIPTION OF SERVICES
32.1 Basic Intrastate Long Distance -Permits Customers to originate calls via switched
or dedicated access lines and to terminate intrastate calls.The customer dials “1+”
followed by ‘ten digits”or dials “1O1OXXX”followed by “1 +ten digits”.Further,
permits a Customer connection to TNCI’s network,enabling the Customer,among
other things,to access Interexchange and international telecommunications services
provided by other authorized Carriers and the customers of such Carriers to the
extent such Carriers are interconnected with TNCI’s network;access TNCI’s
business office for Service-related assistance;access Operator-Assisted Calling
Services;and access Directory Assistance.
3.2.2 Travel Cards —The Customer utilizes an 11 digit “Toll Free”access number
established by the Company to access a terminal.Upon receiving a voice prompt,
the Customer uses push button dialing to enter an identification code assigned by
the Company,and the ten digit number of the called party.
Issued:April 30,2013 Effective:May 30,2013
tdabo PubNc iitie Commissio4’
Issued by:Jeff Compton,President/CEO Office of the $eccet
114 E.Haley Street,Suite A ACCEPTED FOR FILING
Santa Barbara,CA 93101
TNCI Operating Company LLC Idaho P.U.C.Price List No.2
Original Page 41
SECTION 3—DESCRIPTION OF SERVICE,Continued
3.2.DESCRIPTION OF SERVICES,Continued
3.2.3 ToIl Free Service —This service is inbound calling only where an 800,888 or other
Toll Free prefix number rings into a Customer’s premise routed to a specific
telephone number or terminated over a dedicated facility.
3.2.4 Directory Assistance —Access to long distance directory assistance is obtained by
dialing 1 +555-1212 for other listings.When more than one number is requested in
a single call,a charge will apply for each number requested.A charge will be
applicable for each number requested,whether or not the number is listed or
published.
3.2.5 Account Codes —Add Product Description -Allows Customers to protect against
telephone abuse and track calls back to the person or project originating the calls.A
unique code must be entered before a long distance call will complete.As such,
Account Codes provide an ideal way to prevent unauthorized long distance charges
while tracking expenses and billing back to departments or other clients.
3.3 PER CALL BLOCKING
TNCI will not provide per-line blocking.
Issued:April 30,2013 Effective:May 30 2013IdahoPublicUttiitiesCommission
Issued by:Jeff Compton,President/CEO 0ffk of the SecFetay
114 E.Haley Street,Suite A ACEPTED FOR FlUNG
Santa Barbara CA 93101 MAY 3 0 2013
TNCI Operating Company LLC Idaho P.U.C,Price List No.2
4.1.TAXES &FEES
SECTION 4—SERVICE RATES &CHARGES
Original Page 42
4.1.1.Taxes —(Monthly)—USE 10.9%on interstate and international traffic;Dial Around
Compensation $0.59 Fee for calls from a Payphone using a Toll Free Number;Local
Number Portability $2.99.
4.1.2
4.2.
Minimum Usage Fee -If a customer does not bill more than $15.00 in usage
(excluding taxes and other fees),a minimum usage fee of $15.00 will be assessed
per invoice-responsible account.
SERVICES &PRODUCTS
4.2.1.Account Codes
Account codes j NRC MRC
2-5 Digits Validated
.L._
Validated codes $1500 $500
4.2.2 Operator Assistance
Product 1 Service Charge
Domestic $0.1 1 9/per minute
Operator Assisted $1 .45/per call
Operator Assisted $085/per minute
Dialing Instructions $0850/per minute
4.2.3 ToIl Free
Everywhere
SwitchedTollFree —NC ___j____.MC -
çhngf NRC
1-49 $1.00 $3500
50-500 $50 00 $35 00
501-1000
—-—-—-—....-I
-..$10000 $3500
1001-1500 $15000 $3500
Directory Assistance ..NRC --
MRC ..-change Fee NRC
Switched Toll Free $3500 $15.00 $3500
Enhanced Services
.
MRC change Fee NRC
Time of Day —$50.00 $5.00 520 00
Day of Week $50.00 $5.00 S20.00
Day of Year $50.00 -55 00 $20.00
command Routing $50.00 S5 00 -$20.00
NPARgjockig $5000 $500 --——-$20.00
NPA/NXX Routing/Blocking $50.00 $5 00 $9 90
PercentageAllocation $50.00 -—$5.00 -$2000
Overflow to T-1 Trunk $50.00 $5.00 $20 00
Issued:April 30,2013
Issued by:Jeff Compton,President/CEO
114 E.Haley Street,Suite A
Santa Barbara,CA 93101
Effect 3fJ4 ommissio(i
Cffc of the SacretaTy
ACCEPTED FlUNG
MAY 3 0 2013
Bofse,dii
TNCI Operating Company LLC Idaho PU.C.Price List No.2
SECTION 4 —SERVICE RATES &CHARGES,Continued
4.2.SERVICES &PRODUCTS,Continued
4.2.3 ToIl free service,Continued
Sprint Switched &Dedicated
4o1fr $$C.
Without Directory Assistance -$10000
With Directory Assistance $1500 $1500 $10000
DeeatedToll Pree NRC MRC çpfee NRC
PerTrunk Group $2500 $10000
With Directory Assistance,$1500 $1500 $10000
(per Toll_Free)
____________________________________________
Dedic$edEñhanced NRC chatge Fee NRC
Area Code Blocking $5000 —$10000
_________________
$5000
_______________________
$10000
_________
--—$50 00 ——$10000
__________________
$5000
____________________________
$10000
________________$5000 _______________________
$10000
___________________
$5000
___________________
$10000
____________________________
$5000
_______________________
$10000
________________________
$5000
____________
$10000
_____
$5000 $2500 $10000
Overflow to T-1 Trunk $50.00
_______________
$25 00
_______
Real-time ANI Delivery
(per Trunk Group)
________________________________________
Stand Alone DNIS
nkGro_______
__
-____
OutboundANl $7000 $10000
Oedicate8*ervlces NC MRC
Con$guraton Cha)ge
___________
PRI Service $10000 $10000
____
Domain Name Service $10000 $100 00
One Configuration Change
Order
_______________
Each Additional Chan e Order $250 00
______
Dedjed Services NRC MRC Changefee $RC
Cotflg!rationCharges*stliatln
One Configuration Change
Order
________________________________________
Each Additional Chane Order —$250 00 *
Issued:April 30,2013 Effective:May 30 2013
Id&o PubHc L1tt1ies Commission
Issued by:Jeff Compton,President/CEO Office of the Secreta
114 E.Haley Street,Suite A ACCEPTED FOR FILING
Santa Barbara,CA 93101
Original Page 43
Area Code Routing
Time of Day Routinci
Day of Week Routina
Day of Year Routino
Call Allocation (1-3 Routes)
Call Allocation (4-12 Routes)
Call Allocation (13-99 Routes)
Overflow to POTS
(per Toll Free)
Per Minute Rate -$0349
$100.00
$100.00
$100.00
$100.00
TNCI Operating Company LLC Idaho PUC.Price List No.2
Original Page 44
SECTION 4—SERVICE RATES &CHARGES,Continued
42.SERVICES &PRODUCTS,Continued
42.3 ToN free service,Continued
CenturyLink Dedicated
AccountCodes NRC changeFeeNRC
2-5 Digits Validated
Validated codes sio Co
edióatedtot1Free MRC
1-49 $100 $3500
50-500 $50 00 $35 00
501-1000 $10000 $3500
1001-1500 $15000 ——$3500
fr Assistance NRC ne$RZZ
Switched Toll Free $3500 $1500 $3500
cjeMe NRC C NRC
Timeof Day $1000 $500 $5000
py Week $1000 $500 $5000
DayofYear $1000 $500 $5000
Command Routing $1000 $5 00 $5000
NPA Routing/Blocking $10 00 $5 00 $50 00
—$10 00 $5 00 $50 00
Percentage Allocation $1000 $500 $5000
OverflowtoT-1 Trunk $1000 $500 $5000
Info Digit Screening $10 00 $20 00 $50 00
Oedkated Services NRC MRC ZFesNR
PRI Service $10000 $5000
Extension of D-Marc $276 00
Issued.April 30,2013 Effective;May 30,2013
Mao Public U1its Oommission
Issued by:Jeff Compton,President/CEO Office of the Secretaty
114 E.Haley Street,Suite A ACCEPTED FOR FlUNG
Santa Barbara CA 93101
TNCI Operating Company LLC Idaho PUC.Price List No.2
Original Page 45
SECTION 4—SERVICE RATES &CHARGES,Continued
4.2.SERVICES &PRODUCTS,Continued
4.2.4 CALLING CARD RATES
ZZ_ZE he__
Domestic $0 1199
Billing Increments (all)——60/0
Operator Assist Surcharge,per call $1 4500
Directory Assistance Domestic/Canada,per call $1 2000
OperatorAssisted,(Manual Completion),per call $0 8500
International Operator Assisted,per call $2 3000
International Calls,per call J $0 8500
Dialing Instructions,per call $0 8500
Issued:April 30,2013 jL
Office of the $ecetatyIssuedby:Jeff Compton,President/CEO ACCEPTED FOR FILING114E.Haley Street,Suite A
Santa Barbara,CA 93101
Rnc l,Ithi
TNCI Operating Company LLC Idaho P,U,C,Price List No.2
Original Page 46
SECTION 4—SERVICE RATES &CHARGES,Continued
4.2.SERVICES &PRODUCTS,Continued
4.2.5 RESTORATION OF SERVICE
A non-recurring charge may be assessed in instances where consumers request
service restoration.
Restoration of Service Charge Service Charge
Per restoration —Switched Services $25.00
Per restoration —Dedicated Services $100.00
Issued:April 30,2013 Effectivq,i1?Comrnissi
Office of the SecretaTy
Issued by:Jeff Compton,President/CEO ACCEPTED FOR FlUNG114E.Haley Street,Suite A
Santa Barbara,CA 93101 MAY 3 0 2013
ose,Idis
TNCI Operating Company LLC Idaho P,UC,Price List No.2
Original Page 47
SECTION 4—SERVICE RATES &CHARGES,Continued
42.SERVICES &PRODUCTS,Continued
42.6 TNCI EVERYWHERE -SWITCHED INTRASTATE RATES
Eut -____
Switched Intrastate Long Distance $0 0999
Issued:April 30,2013 Effective May 30,2013
Who Public !Jtlitis Commission
Issued by:Jeff Compton,President/CEO Otfce of the Secretaiy
114E Hey Street,Suite A ACCEPTED FOR FlUNG
MY 3 0 2013
TNCI Operating Company LLC Idaho P.U.C.Price List No.2
Original Page 48
SECTION 4—SERVICE RATES &CHARGES,Continued
4.2.SERVICES &PRODUCTS,Continued
4.2.7.SWITCHED INTRASTATE RATES (SPRINT)
J Product I Per Minute RateF-switched intrastate Long Distance -soio99
Issued.April 30,2013 Effective May 30,2013
dho Publlc UlIhties CommissoE1
Issued by:Jeff Compton President/CEO Office of the $eceaTy
114 E.Haley Street,Suite A ACCEPTED FOR FILING
Santa Barbara,CA 93101
MAY 3 0 2013
TNCI Operating Company LLC Idaho P.U.C.Price List No.2
Original Page 49
SECTION 4—SERVICE RATES &CHARGES,Continued
4.2.SERVICES &PRODUCTS,Contnued
4.2.8.DEDICATED INTRASTATE RATES (SPRINT)
E prodt ,—Per M1n,te Rate
Dedicated Intrastate Long Distance $0 0799
Issued:April 30,2013 Effective:May 30,2013
Ideho Pubhc Utttie Commission
Issued by:Jeff Compton,PresidentlCEO Oftic ci the ecetarj
114 E.Haley Street,Suite A ACCEPTED FOR FILiNG
Santa Barbara,CA 93101
MAY 3 0 2013
TNCI Operating Company LLC Idaho P.U.C.Price List No.2
Original Page 50
SECTION 4—SERVICE RATES &CHARGES,Continued
4.2.SERVICES &PRODUCTS,Continued
4.2.9.DEDICATED INTRASTATE RATES (CenturyLink)
Produtt Per MhnteiiJJ’J
L Dedicated Intrastate Long Distance $0 0749
Issued:April 30,2013 Effective:May 30,2013
êdefio Public Utlites Commission
Issued by:Jeff Compton,President/CEO Oftjce of the Secretaty
114 E.Haley Street,Suite A ACCEPTED FOR FILING
Santa Barbara,CA 93101
MAY 3 0 2D13
iCD Idh
TNCI Operating Company LLC Idaho P.U.C.Price List No.2
Original Page 51
SECTION 5—PROMOTIONS
5.1.Promotions
TNCI may from time-to-time,make promotional offerings to enhance the
marketing of its services.These offerings may be limited to certain dates,times
and locations.
Issued:April 30,2013
0f?ce of the SeccetatyIssuedby:Jeff Compton,President/CEO AccErED FOR FLUNG114E.Haley Street,Suite A
Santa Barbara,CA 93101 MAY 3 0 Z013
TNCI Operating Company LLC Idaho P.U.C.Price List No.2
Original Page 52
SECTION 6—INDIVIDUAL CASE BASIS AGREEMENTS
61.Individual Case Basis Agreements
Customized service packages and competitive pricing packages at negotiated
rates may be furnished on a case-by-case basis in response to requests by
Customers to TNCI for proposals or for competitive bids.Service offered under
this Price List provision will be provided to Customers pursuant to contract.
Unless otherwise specified,the regulations for such arrangements are in addition
to the applicable regulations and prices in other sections of the Price List.
Specialized rates or charges will be made available to similarly situated
customers on a non-discriminatory basis.
Issued:April 30,2013 Effect0
Offcs of the Sec;tyIssuedby:Jeff Compton,President/CEO ACCEPTED FOf FILING114E.Haley Street,Suite A
Santa Barbara,CA 93101