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HomeMy WebLinkAboutT-Netix Telecommunications Services Inc.pdfT -NETIX TELECOMMUNICATIONS SERVICES, INC.Idaho Price List Original Page TITLE SHEET PRICE LIST NETIX TELECOMMUNICATIONS SERVICES, INC. This Price List contains the rates, charges, conditions and availability of service provided by T-NETIX Telecommunications Services, Inc. within the state of Idaho. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JUN 2001 bv:se, Idalro Issued:June 11 , 2001 Effective: June 11 , 2001 Issued by: Richard Cree, President and Chief Executive Officer NETIX Telecommunications Services, Inc. 1544 Valwood Parkway, Suite 102Carrollton, Texas 75006 NETIX TELECOMMUNICATIONS SERVICES, INC.Idaho Price List Fifteenth Revised Page 1. Cancels Fourteenth Revised Page 1. CHECK SHEET Pages of this tariff, as indicated below, are effective as of the date shown at the bottom of the respective pages. Original and revised pages, as named below, comprise all changes from the original tariff and are currently in effect as of the date on the bottom of this page. PAGE 1.0 1.1 4.1 4.2 4.4 5.4 REVISION Original Fifteenth Revised Original Original Original Original Original Original First Revised Original First Revised Original Second Revised Second Revised Fifth Revised First Revised First Revised First Revised Tenth Revised Original Original * - indicates those pages included with this filing Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAY 1 1 2010 Boise. Idaho Issued: By: April 30, 2010 Effective: May 11 , 2010 Curtis Hopfmger, Director - Government & Regulatory Affairs 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254 NETIX TELECOMMUNICATIONS SERVICES, INC.Idaho Price List Original Page 1. TARIFF FORMAT Page Numbering - Page numbers appear in the upper right hand corner ofthe page. Pages are numbered sequentially. From time to time new pages may be added to the price list. When a new page is added between existing pages a decimal is added to the preceding page number. For example, a new page added between Pages 3 and 4 would be numbered 3. 1 Explanation of Symbols - When changes are made in any sheet, a revised sheet will be issued canceling the sheet affected. Changes will beidentified on the revised page (s) through the use of the following symbols: (C) - To signify changed regulation. (D) - To signify discontinued rate or regulation. (I) - To signify increased rates. (M)- To signify material relocated from one page to another without change. (N)signify new rate,regulation text. (R)signify reduced rate. (S)signify reissued material. (T)signify change text,but change rate regulation. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 31 2001 Boise, Idaho Issued:Effective: December 31 , 2001December 17 , 2001 Issued by: Richard Cree, President and Chief Executive Officer NETIX Telecommunications Services, Inc. 1544 Valwood Parkway, Suite 102 Carroll ton, Texas 75006 IdnOlOl (N) (N) NETIX TELECOMMUNICATIONS SERVICES, INC.Idaho Price List Original Page ~planation of Te~s and Abbreviations Company or CarrierUsed throughout this price list to mean T-NETIX Telecommunications Services, Inc. unless specified or clearlyindicated by the context. Correctional Insti tution Refers to any correctional insti tution, penal insti tution,prison, j ail or similar facili ty used for penal purposes. Consumer or Cus tomer A person, firm, partnership, corporation or other entity which arranges for the Company to provide, discontinue or rearrange telecommunications services on behalf of itself or others;uses the Company'telecommunications services; and is responsible for payment of charges, all under the provisions and te~s of this price list. Includes the inmates ofCorrectional Insti tutions and parties who accept charges for calls placed from Correctional Institutions served by the Company. NETIXUsed throughout this price Telecommunications Services, Inc.list mean NETIX V & H Coordinates Mathematical location of wire centers as described in NECA FCCTariff No. 10 and used by Bell Communications Research inrating tapes. V & H coordinates are used in dete~ining the airline mileage between the originating and terminating pointsof a call. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JUN 1 2001 Boise, Idaho Issued:June 11 , 2 0 0 1 Effective: June 11 , 2001 Issued by:Richard Cree, President and Chief Executive Officer NETIX Telecommunications Services, Inc.1544 Valwood Parkway, Suite 102Carrollton, Texas 75006 NETIX TELECOMMUNICATIONS SERVICES, INC.Idaho Price List Original Page Rules General NETIX Telecommunications Services, Inc. provides automated collect-only calling. Calls are routed and terminated over resold transmission facilities. Service is offered only to inmates of correctional institutions. Calls may terminate to locations throughout the state Idaho. Limi ta tions NETIX provides automated collect calling capabili ties to inmates of correctionalinstitutions only. No other call type is processed or completed by the Company. Service is offered subject to the availability ofthe necessary facilities and/or equipment and subject to the provisions of this price list. The Carrier reserves the right not to provide serviceto or from location where the necessaryfacili ties or equipment are not available. The Carrier reserves the right to discontinue service upon written notice, when necessitated by conditions beyond its control or when the Customer or Consumer is using the service in violation of the provisions of this tariff, or in violation the law. Ti tle to all facili ties provided by Carrier under these regulations remains in the Carrier. In order to prevent fraudulent use, inmates are not allowed to reach an al terna te carrier by any dialing means. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JUN 1 2001 Boise, Idaho Issued:Effective: June 11 , 2001June 11 , 2001 Issued by: Richard Cree, President and Chief Executive Officer NETIX Telecommunications Services, Inc. 1544 Valwood Parkway, Suite 102 Carrol 1 ton , Texas 75006 NETIX TELECOMMUNICATIONS SERVICES, INC.Idaho Price List Original Page 4 Rules, continued Limitations, continued Directory assistance and emergency calling are not available to inmates. At the request of the facili ty, collect calls specific nwnbers may be screened and denied to prevent harassing telephone calls. Calls are branded and the billed party is notifiedthat the carrier is T-NETIX TelecommunicationsServices, Inc. Calls to all 800, 900, and 976 telephone nwnbers are blocked unless specifically requested otherwiseby the correctional insti tution. Service availabili ty may be dete~ined by the correctional institution such that either the allowable duration of calls, or the time of day that service is available is limited. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JUN 2001 Boise, Idaho Issued:Effective: June 11 , 2001June 11 , 2001 Issued by: Richard Cree, President and Chief Executive Officer NETIX Telecommunications Services, Inc. 1544 Valwood Parkway, Suite 102Carrollton, Texas 75006 NETIX TELECOMMUNICATIONS SERVICES, INC.Idaho Price List Original Page 4. Rules, continued Billing and Payment For Service Payment for Service The Customer is responsible for payment of all charges for services and equipment furnished to the Customer or to an end user of the Customer by NETIX. All charges due by the Customer are payable to the Company or to any agency duly authorized toreceive such payments (such as a local exchange company) . Disputed Charges Charges billed directly by the Company are due uponreceipt. Amounts not paid wi thin 15 days of the invoice will be considered past due. For chargesbilled directly by the Company, notice from the Customer of dispute as to charges must received in writing by the Company within three years after the date of the invoice. Otherwise, all charges will be considered correct and binding. For charges billed through the Customer' s localexchange carrier, notice from the Customer of disputed charges must be received in writing by the Company within three years after the date of thebill is issued. Otherwise, all charges will be cons idered correc t and binding on the Cus tomer . The Company will promptly investigate and advise all billed parties as to its findings concerningdisputed charges. Adjustments to Customer I s billsshall be made to the extent that circumstances exist which reasonably indicate that such changesare appropriate. Customers may contact the Idaho Public Utilities Commission in the event of unresolved dispute at the Office of ConsumerAffairs, Idaho Public Utilities Commission, 472 West Washington, Boise, Idaho 883720.h'aha Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JUN 1 2001 Issued:June 11 , 2001 Boise, Idaho Effective: June 11, 2001 Issued by:Richard Cree, President and Chief Executive Officer NETIX Telecommunications Services, Inc. 1544 Valwood Parkway, Suite 102Carrollton, Texas 75006 NETIX TELECOMMUNICATIONS SERVICES, INC.Idaho Price List Original Page 4. 2 Rules, continued Billing and Payment For Service,(continued) Validation of Credi The Company reserves the right to validate the creditworthiness of Customers and billed parties through available verification procedures and establish a maximum predete~ined credit amount. Where a requested billing method cannot validated or maximum credit amount established, the Company may refuse to provide service. Services provided by the Company are available to inmates of confinement facili ties in accordancewith facility-authorized programs. The Company may request that the confinement facility adopt, part of its program, te~s tha t enable the Companyto collect the charges for all inmate calls, including without limitation, the blocking of callsby the Company to certain telephone numbers whenthe amount charged to such a telephone number exceeds a predetermined amount or becomes past due. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JUN 1 2001 Boise, Idaho Issued:June 11 , 2001 Effective: June 11 , 2001 Issued by:Richard Cree , President and Chief Executive Officer NETIX Telecommunications Services, Inc. 1544 Valwood Parkway, Suite 102 Carroll ton, Texas 75006 NETIX TELECOMMUNICATIONS SERVICES, INC.Idaho Price List First Revised Page 4. Cancels Original Page 4. SECTION 2.0 - RULES AND REGULATIONS, (CONT' Billing and Payment For Service, (Cont' Deposits The Company does not normally require deposits. However the company reserves the right to collect a deposit from parties who are billed for collect calls from inmates, pursuant to standards established by rules set forth in the Idaho Administrative Code. For services provided to inmates of confmement facilities, the Company may require a deposit from billed parties for charges which exceed a maximum credit amount predetermined by the Company based on the Customer s credit worthiness, in accordance with rules set forth in the Idaho Administrative Code. The Customer may exceed this predetermined credit amount by first paying a deposit to the Company in an amount equal to the amount of additional credit authorization requested by the Customer. The amount of the deposits, interest paid on deposits, return of deposits, and all administrative matters regarding deposits will be in accordance with rules set forth in Idaho Administrative Code. Return Check Charge A return check charge of $20 .00 will be assessed for checks returned for insufficient funds. Any applicable return check charges will be assessed according to the terms and conditions of the Company or its billing agent and pursuant to Idaho law. Credit CardlCheck-by-Phone Payment Processing Fee (N) A payment processing fee in the amount of $6.95 is applicable to credit card payments and check-by-phone payments submitted to the Company. This fee does not apply to payments mailed to the company or submitted via a customer s online banking service. (N) Idaho Public Utilities Commissien Office of the Secretary ACCEPTED FOR FILING y"-.c. "MAY 2 9 2008 Boise, Idaho Issued: By: May 19, 2008 Effective: May 29 2008 Curtis Hopfmger, Director - Government & Regulatory Affairs 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254 T -NETIX TELECOMMUNICATIONS SERVICES, INC.Idaho Price List Original Page 4.4 2.4 SECTION 2.0 - RULES AND REGULATIONS, (CONT' Taxes All state and local taxes (i., gross receipts tax, sales tax, municipal utilities tax) are listed as separate line items and are not included in the quoted rates. 2.4.Public Telephone Surcharge In order to recover the Company s expenses to comply with the FCC's pay telephone compensation plan effective on October 7, 1997 (FCC 97-371), an undiscountable per call charge, where applicable, is applied to all interstate, intrastate and international calls that originate from any domestic pay telephone used to access the Company s services. This surcharge, which is in addition to standard tariffed usage charges and any applicable service charges and surcharges associated with the Company s service, applies for the use of the instrument used to access the Company s service and is unrelated to the service accessed from the pay telephone. Pay telephones include coin-operated and coinless phones owned by local telephone companies, independent companies and other interexchange carriers. The Public Pay Telephone Surcharge applies to the initial completed call and any reoriginated call (i., using the n#n symbol). Whenever possible, the Public Pay Telephone Surcharge will appear on the same invoice containing the usage charges for the surcharged call. In cases where proper pay telephone coding digits are not transmitted to the Company prior to completion of a call, the Public Pay Telephone Surcharge may be billed on a subsequent invoice after the Company has obtained information from a carrier that the originating station is an eligible pay telephone. The Public Pay Telephone Surcharge does not apply to calls placed from pay telephones at which the Customer pays for service by inserting coins during the progress of the call. Rate per Call $0. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 3,- 2003 Boise, Idaho Issued: By: February 21 2003 Effective:March 3, 2003 Richard Cree, Chief Executive Officer 1544 Valwood Parkway, Suite 102 Carrolton, Texas 75006 IDn0302 (N) (N) Idaho Price List First Revised Page 5 Cancels Original Page 5 T -NETIX TELECOMMUNICATIONS SERVICES, INC. SECTION 3.0 - DESCRIPTION OF SERVICE General Calls are billed based on duration, time of day and day of week. Per minute usage rates and a per-call automated collect call charge apply to all calls. Timing of Calls Chargeable time begins when the called party accepts the charges for the collect call. Chargeable time ends when the system detects that either party has "hung up. Institutional Operator Assisted Calling Institutional operator assisted service allows Inmates to place collect calls through an automated call processing system. The call processing system prompts the Inmate and the called party such that the call is completed without live operator assistance. Calls are placed on a collect-only basis to the called party. If a call is not accepted within five (5) seconds of the automated voice recording prompt, the automated recording is replayed a second time. If an acceptance digit is not received five (5) seconds after the second recording is completed, the call is terminated by T-NETIX's system. A number of special blocking and screening capabilities are available with institutional operator services provided by T -NETIX. These capabilities allow Institutions to control Inmate access to telecommunications services, reduce fraudulent use of the Company s services, and eliminate harassing calls to persons outside the Institution. For services provided to Inmates of Institutions, the following special conditions apply: Calls to "900" , " 976" or other pay-per-call services are blocked by T -NETIX. At the request of the Institution, T -NETIX may block Inmate access to toll-free numbers (e. 800, 888) and dialing sequences used to access other carriers or operator service providers (e., 950-XXXX, 10XXXX). At the request of the Institution, T -NETIX may block Inmate access to "911" , " 411", or local operators reached through "" dialing. At the request of the Institution, T -NETIX may block Inmate access to specific telephone numbers. .... .. .a 0 U IC tl Itles ommission Office of the Secretary ACCEPTED FOR FILING MAR 3 - 2003 Boise, Idaho Issued: By: February 21 2003 Effective:March 3, 2003 Richard Cree, Chief Executive Officer (T) 1544 Valwood Parkway, Suite 102 Carrolton, Texas 75006 IDnO302 (T) (D, T -NETIX TELECOMMUNICATIONS SERVICES, INC.Idaho Price List Original Page 5. SECTION 3.0 - DESCRIPTION OF SERVICE Institutional Operator Assisted Calling, (Cont' Availability ofT -NETIX's services may be restricted by the Institution to certain hours and/or days of the week. At the request of the Institution, no notices or signage concerning the Companys services will be posted with its instruments. Information concerning T -NETIX' services is provided to the administration of each Institution where the Company s services are offered. Inmates will also receive printed information regarding rates and charges upon entry to the facility and periodically thereafter. At the request of the Institution, T - NETIX may impose time limits on local and long distance calls placed using its services.. At the request of the Institution, equipment may be provided which permits monitoring of Inmate calls by legally authorized government officials. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 3 ,- 2003 Boise, Idaho Issued: By: February 21 2003 Effective:March 3, 2003 Richard Cree, Chief Executive Officer 1544 Valwood Parkway, Suite 102 Carrolton, Texas 75006 IDn0302b (N) (N) Idaho Price List Second Revised Page 5. Cancels First Revised Page 5. NETIX TELECOMMUNICATIONS SERVICES, INC. SECTION 3.0 - DESCRIPTION OF SERVICE Prepaid Institutional Calling Services (C) Prepaid Calling Cards and Debit Accounts Where offered by the Confmement Facility, Inmates may either purchase a Prepaid Calling Card or set up a Prepaid Debit Account for calls made by the Inmate User or Authorized User. Prepaid Calling Cards and Debit Accounts provide an alternative method to make calls and are designed for those Inmates who prefer to prepay for their calls. Calls are made by dialing a special access dialing sequence that connects directly to the Company s network at the Confmement Facility. A valid Authorization Code must be entered to access the account. The Company s system automatically informs the Inmate User or Authorized User of the Prepaid Balance remaining on the Prepaid Calling Card or in the Prepaid Debit Account and provides prompts to placethe call by entering the destination telephone number with area code. Network usage is deducted from the Prepaid Balance on a real time basis as the call progresses. Applicable state taxes and fees are in addition to the rates and charges for calling service. On Prepaid Calling Card and Prepaid Debit Account calls, when the Prepaid Balance is one minute prior to depletion, the Inmate User or Authorized User will be interrupted with such an announcement. Prepaid Calling Card and Debit Account services are available twenty-four (24) hours a day, seven (7) days per week to all terminating locations serviced. Access to such telephone services by an Inmate User may be subject to time-of-day and usage restrictions imposed by individual Confmement Facilities. No minimum service period applies. For debiting purposes, call timing is rounded up to the nearest one (1) minute increment. Usage charges are computed and rounded up to the nearest one (1) cent on a per call basis. Prepaid Balances are not charged for incomplete calls. (C) Idaho P~blic Utilities Commission Office of the Secretary ACCEPTED FOR FILING OCT 3 0 2006 BQise, Idaho Issued: By: October 20, 2006 Effective: October 30, 2006 Curtis Hopfmger, Director - Government & Regulatory Affairs 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254 NETIX TELECOMMUNICATIONS SERVICES, INC.Idaho Price List Second Revised Page 5. Cancels First Revised Page 5. SECTION 3.0 - DESCRIPTION OF SERVICE, (CONT' Prepaid Institutional Calling Services, (Cont'(C) Prepaid Calling Cards and Debit Accounts (Cont' (A)Prepaid Calling Cards The Confmement Facilities that offer the option of Prepaid Calling Cards may purchase Prepaid Calling Cards directly from the Company. Inmates then purchase the Cards from authorized personnel at the Confmement Facilities. The Company does not engage in direct monetary transactions with the Inmate. The Inmate may purchase a Prepaid Calling Card in denominations determined by the Confmement Facility. Prepaid Calling Cards are offered only to Inmates at Confmement Facilities and not to the general public. Prepaid Calling Cards are valid for one hundred eighty (180) days from the date of rust usage. Unused Prepaid Balances may be used by the Inmate User or Authorized User following release from the Confmement Facility only through the Company s network by dialing a special toll free access number with automatically connects the call to the Company s network. Unused balances are refundable prior to expiration; a processing fee of $10.00 will apply to refunds of unused prepaid card balances. Prepaid Calling Cards may not be replenished upon the depletion of the Prepaid Balance. Inmates may purchase additional cards, as permitted by their Confmement Facility. (B)Prepaid Debit Accounts For a Prepaid Debit Account, the Inmate may set up the account through the Confmement Facility administrators with an initial payment typically through the Inmate s commissary account in those Confmement Facilities where this service is available. Upon the depletion of the Prepaid Balance, the Prepaid Debit Account may be replenished by depositing funds into the Account via the Confmement Facility administrator. All deposits to the Account are paid to and handled by the Facility. The Company receives payment from the Facility; it does not engage in direct monetary transactions with the inmate. In conjunction with release from the Confmement Facility, the Inmate may request a refund from the Confmement Facility administrator. Idaho Public Utilities Commission Of'ice of the Secretary ACCEPTED FOR FILING OCT 3 0 2006 (C) Boise, Idaho Issued: By: October 20, 2006 Effective: October 30 , 2006 Curtis Hopfmger, Director - Government & Regulatory Mfairs 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254 T -NETIX TELECOMMUNICATIONS SERVICES, INC. Prepaid Institutional Calling Services, (Cont' Idaho Price List Fifth Revised Page 5.3 Cancels Fourth Revised Page 5. '~ah6 PlIgH(; UtilitiQS C9mmission Office of the Secretary ACCEPTED FOR FILING MAY 1 1 2010 SECTION 3.0 - DESCRIPTION OF SERVICE, (CONT' Bo~, ldehoAdvanceConnect Accounts End Users who prefer to pay in advance for Collect Calls that originate from Confmement Facilities, or if the End User s local exchange carrier does not have a billing and collection agreement with the Company or its intermediary, may set up an AdvanceConnect Account with the Company with a minimum initial fifty dollar ($50) payment. The Account is set up with the initial payment and may be replenished by the End User. Applicable state taxes and fees are calculated and deducted from the balance at the conclusion of the call. When the balance in an AdvanceConnect Account reaches twenty dollars ($20) or below, the End User will receive an automated courtesy call from the Company notifying the End User with such an announcement. If the End User s balance reaches zero prior to replenishment of the Account, the End User will be blocked from receiving further calls from any Confmement Facility served by the Company until the balance is replenished or an alternative billing arrangement is made. The End User may request a refund of the available balance in the AdvanceConnect Account either by written request to the Company or by contacting the Company at its toll free telephone number once the End User verifies certain account information. Any such unused balances will expire in one hundred eighty (180) days following the last call made, unless the balance is either fully depleted or a refund has been requested. Refunds are subject to a processing fee of up to $4.95 and no refunds will be issued for accounts reflecting a balance of$4.95 or less; this policy applies only to accounts established on or after November 1, 2008. No refunds of unused balances will be issued after the expiration date. AdvanceConnect Account service is available twenty-four (24) hours a day, seven (7) days a week to all terminating locations served. Access to such services by the Inmate User may be subject to time-of-day and usage restrictions imposed by individual Confmement Facilities. No minimum service period applies. For debiting purposes, call timing is rounded up to the nearest one (1) minute increment. Usage charges are computed and rounded up to the nearest one (1) cent on a per call basis. Balances are not charged for incomplete calls. Wireless Administration Fee - a monthly fee of up to $1.99 is applicable to any AdvanceConnect account with a wireless telephone number included as a number authorized to receive calls. This fee applies once per month, per account regardless of the number of wireless telephone numbers authorized. The fee amount will be deducted from the AdvanceConnect account balance on a monthly basis as long as a wireless number remains on the AdvanceConnect account. As of the initial effective date of this fee, existing AdvanceConnect accounts with existing authorized wireless numbers will be Grandfathered and the Wireless Administration Fee will not apply. If an existing AdvanceConnect account adds or changes a wireless number on the account, the Wireless Administration Fee will apply going forward. (N) (N) Issued: By: April 30, 2010 Effective: May 11 2010 Curtis Hopfmger, Director - Government & Regulatory Affairs 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254 Idaho Price List First Revised Page 5.4 Cancels Original Page 5.4 NETIX TELECOMMUNICATIONS SERVICES, INC. SECTION 3.0 - DESCRIPTION OF SERVICE, (CONT' Other Charges PIN-LOCK(s) Service PIN-LOCK(g): applies to automated calls placed by inmates of correctional facilities when such calls are provided through T-NETIX' own processing equipment. PIN-LOCK(g) provides validation of inmate personal identification numbers (pINs) through voice verification technology for purposes of improved security and reduced potential of fraud and Customer harassment by inmates. Where installation of PIN-LOCK(g) is requested by correctional facilities, this charge applies in addition to all applicable message charges and operator assistance service charges specified in this tariff. Billing Cost Recovery Fee Billing Cost Recovery Fee: In order to partially offset increased expenses associated with billing calls via local exchange carriers, an undiscountable billing cost recovery fee will apply each billing period in which local or long distance collect calls are billed to a Customer s local exchange carrier. This fee will be charged only once per billing period regardless of the number of calls. The fee will not apply in any billing period in which no collect calls are billed via the Customer s local exchange carrier. This fee does not apply to prepaid services paid for by commercial credit card, check, money order or wire, or for services billed directly to the Customer by the Company. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING NOV 8 I~ 2003 Boise, Idaho Issued: By: October 29, 2003 November 8, 2003Effective: Richard Cree, Chief Executive Officer 1544 Valwood Parkway, Suite 102 Carrolton, Texas 75006 IDn0304 (N) (N) NETIX TELECOMMUNICATIONS SERVICES, INC. Idaho Price List First Revised Page Cancels Original Page Ra tes and Charges Local Inmate Charges Usage Charges Local Call s :No Charge Per Call Charges Local Message Charge: Local Operator-AssistedStation-to-Station Surcharge: $0. $1. Pay Telephone Charge:$0. IntraLATA Calls - North Region Per Minute Usage Rates DAY EVENING NIGHT/WEEKEND $0.1500 $0.1000 $0.1000 Per Call Service Charges Operator-Assisted Station-to-Station:$1. $0.26 (R)Pay Telephone Charge: (T) (T) (N) (N) ( T) (D) (T) (T) (T) (D) befdlJlo iiliBiYcEffijlities Commission Office of the Secretary ACCEPTED FOR FILING DEC 3 1 2001 (M) Some material previously found on this page has to Original Page 6. Boise, Idaho Issued:Effective: December 31, 2001December 17, 2001 Issued by: Richard Cree, President and Chief Executive Officer NETIX Telecommunications Services, Inc. 1544 Valwood Parkway, Suite 102Carrollton, Texas 75006 IDnOlOl Idaho Price List First Revised Page 6. Cancels Original Page 6. NETIX TELECOMMUNICATIONS SERVICES, INC. SECTION 4.0 - RATES AND CHARGES, (CONT' IntraLA T A Calls - South Region (A)Per Minute Usage Rates DAY EVENING NIGHT /WEEKEND $0.3700 $0.3700 $0.3700 (B)Per Call Service Charges Operator Assisted Station to Station Pay Telephone Charge $2.25 (R) $0. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JUN 1 8 2004 Boise, Idaho ,. - Issued: By: June 8, 2004 Effective: Richard Cree, President and Chief Executive Officer 1544 Valwood Parkway, Suite 102 Carrolton, Texas 75006 IDn0401 June 18, 2004 NETIX TELECOMMUNICATIONS SERVICES, INC.Idaho Price List Tenth Revised Page 7 Cancels Ninth Revised Page 7 SECTION 4.0 - RATES AND CHARGES, (CONT' InterLATA Calls (A)Prison Collect with Controls Operator Station Collect Service Charge Prison Collect per minute $3. $0.50 Standardized Intrastate Inmate Rates - The following standardized rate option is available to facilities. Surcharges and per minute rates apply regardless of time of day or type of call.(N) Per Call Surcharge $1.50 Per Minute Rate $0. (N) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAY 1 6 2009 * Material previously found on this page is now located on Page 8.Boise, Idaho Issued: By: May 6, 2009 Effective: May 16, 2009 Curtis Hopfmger, Director - Government & Regulatory Affairs 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254 NETIX TELECOMMUNICATIONS SERVICES, INC.Idaho Price List Original Page 8 SECTION 4.0 - RATES AND CHARGES, (CONT' Prepaid Institutional Calling Services (M)(T) (T)Prepaid Institutional Calling Services - Rates and Charges Option 1 Rates and charges for Prepaid Institutional Calling Services are provided at a ten percent discount off standard institutional collect rates and charges listed in Section 4.1 through 4.4. Option 2 Rate, per minute of use $0. An additional per call service charge of up to $2.00 may apply to all completed prepaid calling card IntraLA T A and InterLA T A telephone calls. AdvanceConnect Accounts The rates for AdvanceConnect Accounts are the same as those for automated Collect Call servIce. PIN-LOCK~ Rates and Charges (T) PIN-LOCK~ charge, per call*$ 0. (where requested by confmement facility) Billing Cost Recovery Fee (T) Billing Cost Recovery Fee, per month where applicable $2.49 (M) Idaho P~blic Utilities Commission Office of the Secretary ACCEPTED FOR FlUNG MAY 1 6 2009 Boise, Idaho Issued: By: May 6, 2009 Effective: May 16, 2009 Curtis Hopfmger, Director - Government & Regulatory Mfairs 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254 NETIX TELECOMMUNICATIONS SERVICES, INc.Idaho Price List Original Page 9 SECTION 5.0 - CONTRACT RATES (N) General At the option of the Company, service may be offered on a contract basis to meet specialized requirements of the Subscriber not contemplated in this tariff. The terms of each contract shall be mutually agreed upon between the Subscriber and the Company and may include discounts off of rates contained herein, waiver of recurring or nonrecurring charges, charges for specially designed and constructed services not contained in the Company s general service offerings, or other customized features. The terms of the contract may be based partially or completely on the term and volume commitment, type of originating or terminating access, mixture of services or other distinguishing features. Service shall be available to all similarly situated Subscribers for a fixed period of time following the initial offering to the first contract Subscriber as specified in each individual contract. Contract Rate Option 1 Call Type Surcharge Per Minute Rate Local $1.91 N/A IntraLA T A $4.$0. InterLA T A $3.$0.50 (N) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING NOV 1 5 2009 . . Boise. idaho Issued: By: November 5, 2009 Effective: November 15, 2009 Curtis Hopfmger, Director - Government & Regulatory Mfairs 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254