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HomeMy WebLinkAbout20171103Application.pdfAlso Admitted inNew York Email: lsteinhart@telecomcounsel.com Lance J.M. Steinhart, P.C. Attomeys At Law I 725 Windward Concourse Suite 150 Alpharetta, Georgia 30005 RECEIVED 20lI ilOY -g Alt B: 52 re I epf Bfiei { 7f, 0b??e-e2 00 UTTLII IES COMMISSION Facsimile: (770) 232-9208 November 2,2017 VIA OVBRNIGHT DELIVERY Idaho Public Utilities Commission Secretary 47 2 W est Washington Street Boise,Idaho 83702 Trn €J- I -i- ot RC: TIME CLOCK SOLUTIONS, LLC Dear SirAvladam Enclosed please find for filing an unbound, unstapled and duplexed original and three (3) stapled and duplexed copies of TIME CLOCK SOLUTIONS, LLC's Application for a Certificate of Public Convenience and Necessity to Provide Resold Local Exchange telecommunications services within the State of ldaho. The company has no local exchange customers at this time in the State of Idaho and this is a new filing. AppLrcANT HAS ALSO ENCLOSED ONE (1) COPY ON YELLOW pApER OF FINANCIAL STATEMENTS IN A SEPARATE ENVELOPE MARKED "CONFIDENTIAL AND PROPRIETARY', AND RE,SPECTFULLY REQUESTS CONFIDENTIAL TREATMENT OF THE ENCLOSED FINANCIAL INFORMATION. APPLICANT EXPECTS THAT THIS INFORMATION WILL BE RESTRICTED TO COUNSEL, AGENTS AND EMPLOYEES WHO ARE SPECIFICALLY ASSIGNED TO THIS APPLICATION BY THE COMMISSION. I have also enclosed an extra copy of this letter to be date stamped and retumed to me in the enclosed, self addressed, postage prepaid envelope. If you have any questions or if I may provide you with additional information, please do not hesitate to contact me. Respectfully Steinhart Steinhart, P.C for TIME CI,OCK SOLUTIONS, LLC cc: Vance Witt BEFORE THE IDAHO PUBLIC UTILITIES COMMISSION IN THE MATTER OF THE APPLICATION OF TIME CLOCK SOLUTIONS, LLC for a Certificate of Public Convenience and Necessity to Provide Local Exchange Telecommunications Services Within the State of Idaho cASENo. T rn (. -T _ t-l- ol ) ) ) ) ) ) ) ) ) APPLICATION AND REQUEST FOR AUTHORITY Application is hereby made to the ldaho Public Utilities Commission for a Certificate of Public Convenience and Necessity authorizing TIME CLOCK SOLUTIONS, LLC, ("Applicant" or "Time Clock") to provide local exchange telecommunications services pursuant to Idaho Code Sections 61-526 through -528 and IDAPA 31.01.01.1 I 1 (Rules lll & I 12) as clarified by Procedural Order No. 26665 in Case No. GNR-T-96-4. The following general information and exhibits are furnished in support thereof: 1.) Applicant's legal name, address of its principal offices and telephone number are: TIME CLOCK SOLUTIONS, LLC 8725 SW 52nd Ave. Miami, Florida 33143 (8s5) 753-0941 1 The Applicant has no office located in the State of Idaho. The Applicant intends to provide resold and facilities-based local exchange service utilizing unbundled network elements, or the equivalent thereof. Such services will be provided by utilizing the facilities incumbent local exchange carriers ("LECs"). 2.) Applicant is incorporated in the State of Florida and is in good standing under the laws of that state. In addition, the Company is authorized to do business as a foreign Time Clock in the State of Idaho. Attached as Exhibit I to this Application is a copy of the Company's Articles of Incorporation. A copy of Applicant's Certificate of Authority to transact business in Idaho is attached hereto as Exhibit 2. 3.) The name and business address of Applicant's registered agent for service in Idaho are: Incorp Services, Inc. 1310 S. Vista Ave., Ste.27 Boise,ldaho 83705 2 4.) The names and addresses of the ten common stockholders of Applicant Owning the Greatest Number of Shares of Common Stock and the Number of Such Shares Owned by Each are: Applicant is a limited liability company without shares or shareholders. Time Clock's managing member is Vance Witt who can be reached through the company at the address listed in 1.), above. 5.) The names, addresses and ownership of Applicant's Officers and Directors are: Officers: Vance Witt Directors: Vance Witt Each can be reached at Applicant's primary place of business and telephone number as follows: TIME CLOCK SOLUTIONS, LLC 8725 SW 52nd Ave. Miami, Florida 33143 (8s5) 7s3-0941 6.) The Name and Address ofAny Corporation, Association, or Similar Organization Holding a 5% or Greater Ownership or Management Interest in Applicant are as follows: See answer to 4 above. l.) The names and addresses of Subsidiaries Owned or Controlled by Applicant are as follows: Not applicable. 8.) Applicant initially proposes to provide resold local exchange services and to purchase unbundled network elements provided by existing LECs: Qwest North, Qwest South, and Verizon. Applicant has no current plans to install facilities in ldaho but may do so in the future, however, the nature and extent of the facilities to be utilized has yet to be determined. Applicant seeks authority intends to provide all 3 forms of intrastate local exchange and interexchange telecommunications services including: 1. Interexchange (switched and dedicated services): A. l+ and 101rcC(X outbound dialing; B. 800/888 toll-free inbound dialing; C. Prepaid and Postpaid calling cards; D. Directory Assistance; and E. Frame Relay and other data services. 2.Local Exchange: Local Exchange Services that will enable customers to originate and terminate local calls in the local calling area served by other LECs, including local dial tone and custom calling features. Switched local exchange services such as flat-rated and measure-rated local services; vertical services, Direct Inward and Outward Dialed trunks, carrier access, public and semi-public coin telephone services, and any other switched local services that currently exist or will exist in the future. Non-switched local services (e.g., private line) that currently exist or will exist in the future. Centrex and/or Centrex-like services that currently exist or will exist in the future Digital subscriber line, ISDN, and other high capacity line services. Applicant seeks authority to resell and provide resold local exchange services throughout the State where provided by incumbent LECs, however, Applicant does not intend to service areas serviced by any LECs which are eligible for a small or rural carrier exemption pursuant to Section 251 of the Federal Telecom Act of 1996. Applicant has no plans to install facilities in Idaho. 9.) Copies of Applicant's balance sheets and income statements for 2014,2015, and20l6, are being filed as Exbibit 3 in a separately sealed envelope marked "Confidential and Proprietary". 10.) A map showing where Applicant is proposing to provide service is attached hereto as Exhibit 4. A. B. C. D. E. 4 11.) A copy of Applicant's illustrative tariffis attached hereto as Exhibit 5. Applicant will file its proposed tariff establishing its proposed services and charges upon completion of interconnection and upon receipt of certification by the Commission. 12.) Questions conceming this application and Applicant's tariff should be directed to Applicant's representative: Lance J.M. Steinhart Lance J.M. Steinhart, P.C. 1725 Windward Concourse, Suite 150 Alpharetta, Georgia 30005 (7 1 0) 232-9200 (Telephone) (7 7 0) 232-9208 (Facsimile) info@telecomcounsel.com (Email) Customer Complaints and Inquiries are to be addressed to Vance Witt 8725 SW 52nd Ave. Miami, Florida 33143 (855) 753-0941 (Customer Service) 13.) Applicant has not initiated interconnection or resale negotiations. 14.) Applicant has reviewed the laws and regulations of this Commission goveming local exchange telecommunications services in ldaho and will provide service in accordance with all laws, rules and regulations to the extent they are not preempted by the Federal Act. 15.) Applicant will not require advance payments or deposits; therefore, no escrow account is being filed. 5 WHEREFORE, TIME CLOCK SOLUTIONS, LLC, requests that the Idaho Public Utilities Commission enter an order granting a Certificate of Public Convenience and Necessity authorizing TIME CLOCK SOLUTIONS, LLC, to provide resold and facilities-based./UNE local exchange telecommunications services pursuant to Idaho Code Sections 61-526 through -528 and IDAPA 31.01.01.111. Respectfully submitted this 2017 SOLUTIONS,LLC Steinhart Lance J.M. Steinhart, P.C. 1725 Windward Concourse, Suite 150 Alpharetta, Georgia 30005 Telephone: 7701232-9200 Facsimile: 7701232-9208 Email : info@telecomcounsel.com Attomeys for TIME CLOCK SOLUTIONS, LLC TIME B 6 ,tr-, ttir,t . LIST OF EXHIBITS EXHIBIT I ARTICLES OF ORGANIZATION EXHIBIT 2 CERTIFICATE OF AUTHORITY TO TRANSACT BUSINESS EXHIBIT 3 FINANCIAL TNFORMATION SERVICE AREA MAP EXHIBIT 5 ILLUSTRATIVE TARIFF 1 EXHIBIT 4 EXHIBIT 1 - ARTICLES OF ORGANIZATION Electronic A$Bfs of Organization Florida Limited Liability Company Article I The name of the Limited Liability Company is TIME CLOCK SOLUTIONS, LLC Article II The street address of the principal office of the Limited Liability Company is 7969 NW 2ND ST. 489 MIAMI, FL. US 33141 The mailing address of the Lintited Liability Company is 7969 NW 2ND ST. 489 MIAMI, FL. US 33141 Article III The name and Florida street address of the registered agent is ROBERT SMITH 7969 NW 2ND ST. 489 MIAMI, FL. 33141 Ll 4000045161 FILED 8:00 AMMarch 19.2014Sec. Of Statejdharris Having been named as regislered agent and to accept service of process lbr the above stated limitcd liabiliff company at the place desig"nated in this certificate, I hereby accept the appointment as registered agent and agree to act in this capacity. I further agree to comply with the provisions of all statutes relating to the proper and complete performance of my duties, and I am familiar with and accept the obligations of my position as registered agent. Registered Agent Signature: ROBERT SMITH Article IV The name and address of person(s) authorrzedto manage LLC Title: MGR VANCE WITT 7969 NW 2ND ST. MIAMI, FL. 3314I US Signature of member or an authorized representative Electronic Signature: ROBERT SMITH L1 40000 45161FILED 8:00 AMMarch 19.2014Sec. Of Statejdharris I am the member or authorized representative submitting these Articles of Organization and affrrm that the facts stated herein are true. I am aware that false information submitted in a document to the Department of State constitutes a third degree felony as provided for in s.817.155, F.S. I understand the requirement to file an annual report between January lst and May lst in the calendar year lollowing formation of the LLC and every year thereaftcr to maintairi "active" statirs. EXHIBIT 2 - CERTIFICATE OF AUTHORITY TO TRANSACT BUSINESS Office of the Secretary of State CERTIFICATE OF REGTSTRATION OF TIME GLOCK SOLUTIONS, LLC File Number W 189514 l, LAWERENCE DENNEY, Secretary of State of the State of ldaho, hereby certify that an application for Foreign Registration Statement, duly executed pursuant to the provisions of the ldaho Uniform Business Organization Code, has been received in this office and is found to conform to law. ACCORDINGLY and by virtue of the authority vested in me by law, I issue this Certificate of Registration to transact business in this State and attach hereto a duplicate of the application for such certificate. Dated: September 22, 2017 SECRETARY OF STATE State of ldaho By *,ed?1"*"t-6\LJT .J EXHIBIT 3 - FINANCIAL INFORMATION FTLED AS CONFIDENTIAL AIiID PROPRIETARY EXHIBIT 4 - SERVICE AREA MAP LEGEND IllEltFllE ===== Erfieit GiESrrsr'ra ffi r{jreE u st1&.tHar{h tc*{e*r"rr* -ffi E**t$* u I s&"rs*ur1 $frr#rr* TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page 1 RULES, REGULATIONS, AND SCHEDULE OF RATES AND CHARGES APPLICABLE TO END USERS LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES FURNISHED BY TIME CLOCK SOLUTIONS, LLC WITHIN THE STATE OF ARKANSAS Issued: November 3, 2017 Issued by:Vance Witt, Managing Member TIME CLOCK SOLUTIONS, LLC 8725 SW 52nd Ave. Miami, Florida 33143 Effecfive: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page2 TABLE OF CONTENTS Description TABLE OF CONTENTS................... CHECK STMET 2 EXPLANATION OF SYMBOLS 4 5APPLICATION OF TARIFF 3.0 - SERVICE AREAS 31 JJ 37 41 49 65 72 l) 85 88 4.0 - SERVICE CHARGES 5.0 - NETWORK SERVICES DESCRIPTIONS. 6.0 - OPERATOR SERVICE.. 7.0 - LOCAL SERVICES PRICES LIST 8.0 - DIRECTORY ASSISTANCE AND LISTING SERVICES 9.0 - RESERVED FOR FUTURE USE......... IO.O - SUPPLEMENTAL SERVICES I I.O - MISCELLANEOUS SERVICES 13.0 - SPECIAL PROMOTIONS / CONTRACT & ICB Issued: November 3, 2077 Issued by:Vance Witt, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52ncl Ave. Miami, Florida 33143 Effective: I TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page 3 CHECK SHEET The Title Page and pages listed below are inclusive and effective as of the date shown. Original and revised pages as named below contain all changes from the original tariffthat are in effect on the date shown on each page. Number Page 51 52 53 54 55 56 57 58 59 60 6t 62 63 64 65 66 67 68 69 70 7l 72 t) 74 75 Number Page 26 27 28 29 30 3l 32 JJ 34 35 36 37 38 39 40 4l 42 43 44 45 46 47 48 49 50 Number Page I 2 J 4 5 6 7 8 9 l0 n 12 l3 t4 l5 l6 l7 l8 19 20 2l 22 23 24 25 Revision Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Revision Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Revision Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Page Number 76 77 78 79 80 81 82 83 84 85 86 87 88 Revision Original Original Original Original Original Original Original Original Original Original Original Original Original Issued: November 3, 2077 Issued by:Vance Witt, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Effective: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page 4 EXPLANATION OF SYMBOLS The following symbols shall be used in this tarifffor the pupose indicated below: (C) To signiff changed regulation. (D) To sigriff discontinued rate and regulation. (D To signiff increased rate. (M) To sigrri! a move in the location of text. (N) To signify new rate or regulation. (R) To signify reduced rate. (S) To signifr reissued matter. (T) To signifr a change in text but no change in rate or regulation. Issued: November 3, 2077 Issued by:Vance Wift, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Effective: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page 5 APPLICATION OF TARIFF This tariff sets forth the service offerings, rates, terms and conditions applicable to the local exchange telecommunications services provided by TIME CLOCK SOLUTIONS, LLC to customers within the state of Arkansas. Issued: November 3, 2077 Issued by:Vance Witt, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Effective: TIME CLOCK SOLUTIONg LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page 6 SECTION 1.0 . DEFINITIONS For the purpose of this tarifi the following definitions will apply: Access Line - An arrangement which connects the Customer's location to a carrier's switching center or point of presence. Account Codes - Optional, Customer-defined digits that allow the Customer to identify the individual user, department or client associated with a call. Account Codes appear on the Customer bill. Advance Payment - Part or all of a payment required before the start of service. Authorized User - A person, firm, corporation, or any other entity authorizedby the Customer to communicate utilizing the Company's service. Business - A class of service provided to individuals engaged in business, firms, parhrerships, corporations, agencies. shops, works, tenants of office buildings, and individuals practicing a profession or operating a business who have no offices other than their residences and where the use of the service is primarily or substantially of a business, professional or occupational nafure. Commission - Arkansas Public Service Commission. Company or Carrier - TIME CLOCK SOLUTIONS, LLC, unless otherwise clearly indicated by the context. Customer - The person, firm, corporation or other entity which orders, cancels, amends or uses service and is responsible for payment of charges and compliance with the Company's tariff. Deposit - Refers to a cash or equivalent ofcash security held as a guarantee for payment ofthe charges. DID Trunk - A form of local switched access that provides the ability for an outside party to call an intemal extension directly without the intervention of the Company operator. Dial Pulse (or "DP") - The pulse type employed by rotary dial station sets. Dual Tone Multi-Frequency (or "DTMF") - The pulse type employed by tone dial station sets. End User - Any person, firm, corporation, partnership or other entity which uses the services of the Company under the provisions and regulations of this tariff. The End User is responsible for payment unless the charges for the services utilized are accepted and paid for by another Customer. End Office - With respect to each NPA-NXX code prefix assigrred to the Company, the location of the Company's "end offrce" for purposes of this tariffshall be the point of interconnection associated with that NPA-NXX code in the Local Exchange Routing Guide ("LERG"), issued by Bellcore. Hearing Impaired - Those persons with communication impairments, including those hearing impaired, deaf, deaflblind, and speech impaired persons who have an impaiment that prevents them from communicating over the telephone without the aid of a telecommunications device for the deaf. Issued: November 3, 2U.17 Issued by:Vance Witt, Managing Member TIME CLOCK rcLUTIONS, LLC 87255W 52ncl Ave. Miami, Floricla 33143 Effective: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original PageT SECTION 1.0 _ DEFINITIONS (CONTIIYUED) Hunting - Routes a call to an idle station line in a prearranged group when the called station line is busy. In-Only - A service attribute that restricts outward dial access and routes incoming calls to a designated answer point. IXC or Interexchange Carrier - A long distance telecommunications services provider. LATA - A Local Access and Transport Area established pursuant to the Modification of Final Judgement entered by the United States District Court for the District of Columbia in Civil Action No. 82-0192; or any other geographic area designated as a LATA in the National Exchange Carrier Association, Inc. TariffF.C.C. No. 4. LEC - Local Exchange Company Minimum Point of Presence ("MPOP") - The main telephone closet in the Customer's building. Monthly Recurring Charges - The monthly charges to the Customer for services, facilities and equipment, which continue for the agreed upon duration of the service. Multi-Frequency or ("MF") - An inter-machine pulse type used for signaling between telephone switches, or between telephone switches and PBXlkey systems. Non-Recurring Charge ("NRC") - The initial charge, usually assessed on a one-time basis, to initiate and establish service. Other Telephone Company - An Exchange Telephone Company, other than the Company. PBX - Private Branch Exchange Premises - A building or buildings on contiguous property. Recurring Charges - The monthly charges to the Customer for services, facilities and equipment which continue for the agreed upon duration of the service. Residence or Residential - A class of service furnished to a Customer at a place of dwelling where the actual or obvious use is for domestic purposes. Service commencement Date - The first day following the date on which the Company notifies the Customer that the requested service is available for use, unless extended by the Customer's refusal to accept service which does not conform to standards set forth in the Service Order and this tariff, in which case the Service Commencement Date is the date of the Customer's acceptance. The Company and Customer may mutually agree on a substitute Service Commencement Date. Service Order - The written request for services executed by the Customer and the Company in the format devised by the Company. The signing of an Order by the Customer and acceptance by the Company initiates the respective obligations of the parties as set forth therein and pursuant to this tarift, but the duration of the service is calculated from the Service Commencement Date. Issued: November 3, 2017 Issued by:Vance Witt, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Ef{ective: TIME CLOCK SOLUTIONS, LLC 8725 SW 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page 8 SECTION T.O - DEFINITIONS (CONTINUED) Two Way - A service attribute that includes outward dial capabilities for outbound calls and can also be used to carry inbound calls to a central point for further processing. Usage Based Charges - Charges for minutes or messages traversing over local exchange facilities. User or End User - A Customer, Joint User, or any other person authorized by a Customer to use service provider under this tariff. Issued: November 3, 20'17 Issued by:Vance Witt, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Effective: TIME CLOCK SOLUTIONS, LLC 8725 SW 52nd Ave. Miami, Florida 33143 Arkansas TariffNumber 2 Original Page9 SECTION 2.0. RULES AI\D REGULATIONS 2.1 Undertaking of the Company 2.1.1 Scope The Company undertakes to furnish communications service pursuant to the terms of this tariff in connection with one-way and./or two-way information transmission originating from points within the State of Arkansas, and terminating within a local calling area as defined herein. The Company is responsible under this tariff only for the services and facilities provided hereunder, and it assumes no responsibility for any service provided by any other entity that purchases access to the Company network in order to originate or terminate its own services, or to communicate with its own Customers. 2.1.2 Shortage of Equipment or Facilities (A)The Company reserves the right to limit or to allocate the use of existing facilities, or of additional facilities offered by the Company, when necessary because of lack of facilities, or due to some other cause beyond the Company's control. The fumishing of service under this tariff is subject to the availability on a continuing basis of all the necessary facilities and is limited to the capacity of the Company's facilities as well as facilities the Company may obtain from other carriers to furnish service from time to time as required at the sole discretion of the Company. 2.1.3 Terms and Conditions (A)Service is provided on the basis of a minimum period of at least one month, 24 hours per day. For the purpose of computing charges in this tariff, a month is considered to have thirty (30) days. The minimum service period may be longer pursuant to written agreement between the Company and the Customer. (B)Customers may be required to enter into written service orders which shall contain or reference a specific description of the service ordered, the rates to be charged, the duration of the services, and the terms and conditions in this tariff. Customers will also be required to execute any other documents as may be reasonably requested by the Company. (c)Except as otherwise stated in the tarifl at the expiration of the initial term specified in each Service Order, or in any extension thereof, service shall continue on a month to month basis at the then current rates unless terminated by either party upon proper notice. Any termination shall not relieve the Customer of its obligation to pay any charges incurred under the service order and this tariff prior to termination. The rights and obligations which by their nature extend beyond the termination of the term of the service order shall survive such termination. (B) Issued: November 3, 2017 Issued by:Vance Witt, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Effective: SECTION 2.0 - RULES AI\D REGULATIONS (CONTINUED) 2.1 Undertaking of the Company, (Continued) (D) Service may be terminated upon written notice to the Customer if: (l) the Customer is using the service in violation of this tariff; or (2) the Customer is using the service in violation of the law. This tariff shall be interpreted and govemed by the laws of the State of Arkansas without regard for its choice of laws provision. Any Other Telephone Company may not interfere with the right of any person or entity to obtain service directly from the Company. No person or entity shall be required to make any payment, incur any penalfy, monetary or otherwise, or purchase any services in order to have the right to obtain service directly from the Company. (G)To the extent that either the Company or any Other Telephone Company exercises control over available cable pairs, conduit, duct space, raceways, or other facilities needed by the other to reach a person or entity, the party exercising such control shall make them available to the other on terms equivalent to those under which the Company makes similar facilities under its conhol available to its Customers. At the reasonable request of either pa(y, the Company and the Other Telephone Company shall jointly attempt to obtain from the owner ofthe property access for the other party to serve a person or entity. (H)The Company hereby reserves its rights to establish service packages specific to a particular Customer. These contracts may or may not be associated with volume and,/or term discounts. 2.1.4 Limitations on Liability Except as otherwise stated in this section, the liability of the Company for damages arising out of either: (l) the fumishing of its services, including but not limited to mistakes, omissions, interruptions, delays, or errors, or other defects, representations, or use ofthese services or (2) the failure to fumish its service, whether caused by acts or omission, shall be limited to the extension of allowances to the Customer for intemrptions in service as set forth in Section 2.7. (B)Except for the extension of allowances to the Customer for intemrptions in service as set forth in Section 2.7,the Company shall not be liable to a Customer or third party for any direct, indirect, special, incidental, reliance, consequential, exemplary or punitive damages, including, but not limited to, loss of revenue or profits, for any reason whatsoever, including, but not limited to, any act or omission, failure to perform, delay, intemrption, failure to provide any service or any failure in or breakdown of facilities associated with the service. (E) (F) (A) TIME CLOCK SOLUTIONS, LLC 8725 SW 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page 10 Issued: November 3, 2017 Issued by:Vance Witt, Managing Member TIME CLOCK SOI,UTIONS, LLC 87255W 52nd Ave. Miami, Floritta 33143 Effective: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page 11 SECTION 2.0 - RULES AND REGT]LATIONS (CONTINUED) 2.1.4 Limitations on Liability, (Continued) The liability of the Company for errors in billing that result in overpayment by the Customer shall be limited to a credit equal to the dollar amount erroneously billed or, in the event that payment has been made and service has been discontinued, to a refund of the amount erroneously billed. (D)The Company shall be indemnified and saved harmless by the Customer llom and against all loss, liability, damage and expense, including reasonable counsel fees, due to: (l)Any act or omission of, (a) the Customer, (b) any other entity fumishing service, equipment or facilities for use in conjunction with services or facilities provided by the Company; or (c) common carriers or warehousemen, except as contracted by the Company; (2)Any delay or failure of performance or equipment due to causes beyond the Company's control, including but not limited to, acts of God, fires, floods, earthquakes, hurricanes, or other catastrophes; national emergencies, insurrections, riots, wars or other civil commotions, strikes, lockouts, work stoppages or other labor difficulties; criminal actions taken against the Company; unavailability, failure or malfunction of equipment or facilities provided by the Customer or third parties; and any law, order, regulation or other action ofany governing authority or agency thereof; (3) Any unlawful or unauthorized use of the Company's facilities and services; Libel, slander, invasion of privacy or inf ingement of patents, trade secrets, or copyrights arising from or in connection with the material transmitted by means of Company-provided facilities or services; or by means of the combination of company-provided facilities or services, Breach in the privacy or security of communications transmitted over the Company's facilities; Changes in any of the facilities, operations or procedures of the Company that render any equipment, facilities or services provided by the Customer obsolete, or require modification or alteration of such equipment, facilities or services, or otherwise affect their use or performance, except where reasonable notice is required by the Company and is not provided to the Customer, in which event the Company's liability is limited as set forth in paragraph (A) of this Subsection 2.1.4. (c) (4) (s) (6) Issued: November 3, 2017 Issued by:Vance Witt, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave, Miami, Floricla 33143 Effective: 2.1 Undertaking of the Company, (Continued) TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page12 SECTION 2.0 - RULES AND REGULATIONS (CONTINUED) 2.1 Undertaking of the Company, (Continued) 2.1.4 Limitations on Liability (Continued) (D) (Continued) Defacement of or damage to Customer premises resulting from the furnishing of services or equipment on such premises or the installation or removal thereof, Injury to propefy or injury or death to persons, including claims for payments made under Workers' Compensation law or under any plan for employee disability or death benefits, arising out of; or caused by, any act or omission of the Customer, or the construction, installation, maintenance, presence, use or removal of the Customer's facilities or equipment connected, or to be connected to the Company's facilities; (9) Any noncompletion of calls due to network busy conditions; (10)Any calls not actually attempted to be completed during any period that service is unavailable; (l 1)And any other claim resulting from any act or omission of the Customer or patron(s) of the Customer relating to the use of the Company's services or facilities. The Company does not guarantee nor make any waranty with respect to installations provided for use in an explosive atmosphere. The Company makes no warranties or representations, EXPRESS OR IMPLIED, either in fact or by operation of law, statutory or otherwise, including warranties of merchantability or fitness for a particular use, except those expressly set forth herein. Failure by the Company to assert its rights pursuant to one provision of this tariffdoes not preclude the Company from asserting its rights under other provisions. (7) (8) (f,) (F) (G) Issued: November 3, 2017 Issued by:Vance Witt, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Effective: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page 13 SECTION 2.0 - RULES AND REGULATIONS (CONTINUED) 2.1 Undertaking of the Company, (Continued) 2.1.5 Notification ofService-AffectingActivities The Company will provide the Customer reasonable notification of service-affecting activities that may occur in normal operation of its business. Such activities may include, but are not limited to, equipment or facilities additions, removals or rearrangements and routine preventative maintenance. Generally, such activities are not specific to an individual Customer but many affect Customers' services. No specific advance notification period is applicable to all service activities. The Company will work cooperatively with the Customer to determine the reasonable notification requirements. With some emergency or unplanned service-affecting conditions, such as an outage resulting from cable damage, notification to the Customer may not be possible. 2.1.6 Provision of Equipment and Facilities (A)The Company shall use reasonable efforts to maintain only the facilities and equipment that it furnishes to the Customer. The Customer may not nor may the Customer permit others to reilrange, disconnect, remove, attempt to repair, or otherwise interfere with any of the facilities or equipment installed by the Company, except upon the written consent of the Company. The Company may substitute, change or rearrange any equipment or facility at any time and from time to time, but shall not thereby alter the technical parameters of the service provided by the Customer. Equipment the Company provides or installs at the Customer Premises for use in connection with the services the Company offers shall not be used for any purpose other than that for which the equipment is provided. Except as otherwise indicated, Customer provided station equipment at the Customer's premises for use in connection with the service shall be so constructed, maintained and operated as to work satisfactorily with the facilities of the Company. (B) (c) (D) Issued: November 3, 2017 Issued by:Vance Witt, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Effective: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page14 SECTION 2.0 - RULES AND REGULATIONS (CONTINUED) 2.1 Undertaking of the Company, (Continued) 2.1.6 Provision of Equipment and Facilities (Continued) The Company shall not be responsible for the installation, operation, or maintenance of any Customer provided communications equipment. Where such equipment is connected to the facilities furnished pursuant to this tarifi the responsibility of the Company shall be limited to the fumishing of facilities offered under this tariffand to the maintenance and operation of such facilities. Subject to this responsibility, the Company shall not be responsible for: (l) the through transmission of signals by Customer provided equipment or for the quality of, or defects in, such transmission; or the reception of signals by Customer-provided equipment; or network control signaling where such signaling is performed by Customer-provided network control signaling equipment. 2.1.7 Non-Routinelnstallation At the Customer's request, installation and/or maintenance may be performed outside the Company's regular business hours or in hazardous locations. In such cases, charges based on cost ofthe actual labor, material, or other costs incurred by or charged to the Company will apply. If installation is started during regular business hours but, at the Customer's request, extends beyond regular business hours into time periods including, but not limited to, weekends, holidays, and./or night hours, additional charges may apply. 2.1.8 SpecialConstruction Subject to the agreement of the Company and to all of the regulations contained in this tarifi special construction or facilities may be undertaken on a reasonable efforts basis at the request of the Customer. Special construction is construction undertaken: where facilities are not presently available, and there is no other requirement for the facilities so constructed, of a tlpe other than that which the Company would normally utilize in the fumishing of its services; (E) (2) (3) (A) (B) Issued: November 3, 2017 Issued by:Vance Wift, Managing Member TIME CLOCK SOLU IONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Effective: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkaruas Tariff Number 2 Original Page 15 2.1 SECTION 2.0 - RI.]LES AI\[D REGULATIONS (CONTINUED) Undertaking of the Company, (Continued) 2.1.8 SpecialConstruction,(Continued) 2.1.9 2.2 Prohibited Uses 2.2.1 1'r', 2-2.3 2.2-4 (C) over a route other than that which the Company would normally utilize in the furnishing of its services; (D) in a quantity greater than that which the company would normally construct; (E) on an expedited basis; (F) on a temporary basis until permanent facilities are available; (G) involving abnormal costs; or (H) in advance of its normal construction. Ownership of Facilities Title to all facilities provided in accordance with this tariff remains in the Company, its partners, agents, contractors or suppliers. The services the Company offers shall not be used for any unlawful purpose or for any use as to which the Customer has not obtained all required govemmental approvals, authorizations, licenses, consents and permits. The Company may require applicants for service who intend to use the Company's offerings for resale and/or for shared use to file a letter with the Company confirming that their use of the Company's offerings complies with relevant laws and the Arkansas Public Service Commission's regulations, policies, orders, and decisions. The Company may block any signals being transmitted over its Network by Customers which cause interference to the Company or other users. Customer shall be relieved of all obligations to make payments for charges relating to any blocked Service and shall indemnify the Company for any claim, judgment or liability resulting from such blockage. A Customer, joint user, or authorized user may not assign, or transfer in any manner, the service or any rights associated with the service without the written consent of the Company. The Company will permit a Customer to transfer its existing service to another entity if the existing Customer has paid all charges owed to the Company for regulated communications services. Such a transfer will be treated as a disconnection of existing service and installation of new service, and non-recurring installation charges as stated in this tariffwill apply. Issued: November 3, 2017 Issued by:Vance Witt, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Floricla 33143 Effective: SECTION 2.0 - RULES AND REGULATIONS (CONTIIIUED) 2.3 Obligations of the Customer 2.3.1 General The Customer shall be responsible for: (A) the payment of all applicable charges pursuant to this tariff; (B) damage to or loss of the Company's facilities or equipment caused by the acts or omissions of the Customer; or the noncompliance by the Customer, with these regulations; or by fire or theft or other casualty on the Customer Premises, unless caused by the negligence or willful misconduct of the employees or agents of the Company; (c)providing at no charge, as specified fi'om time to time by the Company, any needed equipment, space and power to operate Company facilities and equipment installed on the premises of the Customer, and the level of heating and air conditioning necessary to maintain the proper operating environment on such premises; (D)obtaining, maintaining, and otherwise having full responsibility for all rights-of-way and conduit necessary for installation of fiber optic cable and associated equipment used to provide Communications Services to the Customer ffom the cable building entrance or property line to the location of the equipment space described in Section 2.3.1(C). Any and all costs associated with the obtaining and maintaining the rights-of-way described herein, including the cosls of altering the structure to permit installation of the Company provided facilities, shall be bome entirely by, or may be charged by the Company, to the Customer. The Company may require the Customer to demonstrate its compliance with this section prior to accepting an order for service. (E)providing a safe place to work and complying with all laws and regulations regarding the working conditions on the premises at which Company employees and agents shall be installing or maintaining the Company's facilities and equipment. The Customer may be required to install and maintain Company facilities and equipment within a hazardous area if, in the Company's opinion, injury or damage to the Company employees or property might result from installation or maintenance by the Company. The Customer shall be responsible for identiffing, monitoring, removing and disposing of any hazardous material (e.g., friable asbestos) prior to any construction or installation work; TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami" Florida 33143 Arkansas Tariff Number 2 Original Page 16 Issued: November 3, 2077 Issued by:Vance Witt, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52ncl Ave. Miami, Florida 33143 Effective: TIME CLOCK SOLUTIONg LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page17 SECTION 2.0 - RULES AND REGULATIONS (CONTINUED) 2.3 Obligations of the Customer 2.3.1 General(Continued) 2.3.2 Liability of the Customer (B) (F)complying with all laws and regulations applicable to, and obtaining all consents, approvals, licenses and permits as may be required with respect to, the location of Company facilities and equipment in an Customer premises or the rights-of-way for which Customer is responsible under Section 2.3.1(D); and granting or obtaining permission for Company agents or employees to enter the premises of the Customer at any time for the purpose of installing, inspecting, maintaining, repairing, or upon termination of service as stated herein, removing the facilities or equipment of the Company; not creating or allowing to be placed any liens or other encumbrances on the Company's equipment or facilities; and making Company facilities and equipment available periodically for maintenance purposes at a time agreeable to both the Company and the Customer. No allowance will be made for the period during which service is interrupted for such purposes. (G) (H) (A)The Customer will be liable for damages to the facilities of the Company and for all incidental and consequential damages caused by the negligent or intentional acts or omissions of the Customer, its officers, employees, agents, invites, or contractors where such acts or omissions are not the direct result of the Company's negligence or intentional misconduct. To the extent caused by any negligent or intentional act of the Customer as described in (A), preceding, the Customer shall indemnifu, defend and hold harmless the Company from and against all claims, actions, damages, liabilities, costs and expenses, including reasonable attorneys'fees, for (l) any loss, destruction or damage to property ofany third party, and (2) any liability incuned by the Company to any third party pursuant to this or any other tariffof the Company, or otherwise, for any interruption of, interference to, or other defect in any service provided by the Company to such third party. Issued: November 3, 2017 Issued by:Vance Witt, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Effective: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page 18 SECTION 2.0 - RULES AND REGULATIONS (CONTINUED) 2.3 Obligations of the Customer (Continued) 2.4 Customer Equipment and Channels 2.4.1 Ceneral (c)The Customer shall not assert any claim against any other Customer or user of the Company's services for damages resulting in whole or in pa(y from or arising in connection with the furnishing of service under this tariff including but not limited to mistakes, omissions, intemrptions, delays, errors or other defects or misrepresentations, whether or not such other Customer or user contributed in any way to the occtrrence of the damages, unless such damages were caused solely by the negligent to intentional act or omission of the other Customer or user and not by any act or omission of the Company. Nothing in this tariff is intended either to limit or to expand Customer's right to assert any claims against third parties for damages of any natwe other than those described in the preceding sentence. A user may transmit or receive information or signals via the facilities of the Company. The Company's services are designated primarily for the transmission of voice-grade telephonic signals, except as otherwise stated in this tariff. A user may transmit any form of sigral that is compatible with the Company's equipment, but the Company does not guarantee that its services will be suitable for purposes other than voice-grade telephonic communication except as specifically stated in this tariff. 2.4.2 StationEquipment Terminal equipment of the user's premises and the electric power consumed by such equipment shall be provided by and maintained at the expense of the user. The user is responsible for the provision of wiring or cable to connect its terminal equipment to the CompanyMPOP. (B)The Customer is responsible for ensuring that Customer-provided equipment connected to Company equipment and facilities is compatible with such equipment and facilities. The magnitude and character of the voltages and currents impressed on Company-provided equipment and wiring by connection, operation, or maintenance of such equipment and wiring shall be such as not to cause damage to the Company-provided equipment and wiring or injury to the Company's employees or to other persons. Any additional protective equipment required to prevent such damage or injury shall be provided by the Company at the Customer's expense, subject to prior Customer approval of the equipment expense. (A) Issued: November 3, 2017 Issued by:Vance Witt, Managing Member TIME CLOCK SOLLTTIONS, LLC 87255W 52nd Ave. Miami, F'lorida 33143 Effective: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas TariffNumber 2 Original Page 19 SECTION 2.0 - RULES AND REGULATIONS (CONTINUED) 2.4 Customer Equipment and Channels (Continued) 2.4.3 InterconnectionofFacilities (A)Local Traffic Exchange provides the ability for another local exchange provider to terminate local traffic on the Company's network. In order to qualifu for Local Traffic Exchange the call must: (a) be originated by an end user of a company that is authorized by the Arkansas Public Service Commission to provide local exchange service; (b) originate and terminate within a local calling area of the Company. Any special interface equipment necessary to achieve compatibility between the facilities and equipment of the Company used for fumishing Communications Services and the channels, facilities, or equipment of others shall be provided at the Customer's expense. Communications Services may be connected to the services or facilities of other communications carriers only when authorized by, and in accordance with, the terms and conditions ofthe tariffs of the other communications carriers which are applicable to such connections. Facilities furnished under this tariff may be connected to Customer provided terminal equipment in accordance with the provisions of this tariff. All such terminal equipment shall be registered by the Federal Communications Commission pursuant to Part 68 of Title 47, Code of Federal Regulations; and all user-provided wiring shall be installed and maintained in compliance with those regulations. 2.4.4 Inspections Upon suitable notification to the Customer, and at a reasonable time, the Company may make such tests and inspections as may be necessary to determine that the Customer is complying with the requirements set forth in Section 2.4.2(B) for the installation, operation, and maintenance of Customer-provided facilities, equipment, and wiring in the connection of Customer-provided facilities and equipment to Company-owned facilities and equipment. (B)If the protective requirements for Customer-provided equipment are not being complied with, the Company may take such action as it deems necessary to protect its facilities, equipment, and personnel. The Company will noti$ the Customer promptly if there is any need for further corrective action. Within ten days of receiving this notice, the Customer must take this corrective action and notify the Company of the action taken. If the Customer fails to do this, the Company may take whatever additional action is deemed necessary, including the suspension of service, to protect its facilities, equipment and personnel from harm. (c)If harm to the Company's network, personnel or services is imminent, the Company reserves the right to shut down Customer's service immediately, with no prior notice required. (B) (c) (D) (A) Issued: November 3, 2077 Issued by:Vance Witt, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Effective: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page2} SECTION 2.0 - RULES AND REGULATIONS (CONTINUED) 2.5 Customer Deposits and Advance Payments 2.5.1 Advance Payments To safeguard its interests, the Company require a Customer to make an advance payment before services and facilities are furnished, where special construction is involved. The advance payment will not exceed an amount equal to the nonrecurring charge(s) and one (l) month's charges for the service or facilities. In addition, the advance payment may also include an amount equal to the estimated non-recurring charges for the special construction and recurring charges (if any) for a period to be set between the Company and the Customer. The advance payment will be credited to the Customer's initial bill. Advance payments do not accrue interest. An advance payment may be required in addition to a deposit. 2-5-2 Deposits (A)To safeguard its interests, the Company may require the Customer to make a deposit to be held as a guarantee for the payment of charges in accordance with Commission Rules. A deposit cannot exceed one month's local service plus two months'estimated toll service if the Company is also providing toll service to the Customer. A deposit may be required if the Customer's financial condition is not acceptable to the Company or is not a matter of general knowledge. A deposit does not relieve the Customer of the responsibility for the prompt pa),rnent of bills on presentation. The deposit will not exceed an amount equal to two times the estimated monthly charge after service has commenced or an amount equal to one average bill before services begin. A deposit may be required in addition to an advance payment. Upon discontinuance of service, the Company shall promptly and automatically refund the CustomeCs deposit plus accrued interest, or the balance, if any, in excess of the unpaid bills including any penalties assessed for service fumished by the Company. Deposits will accrue interest annually at the rate per annum allowed per Commission rules. Accrued interest shall be annually credited to the Customer by deducting such interest from the amount of the next bill for service following the accrual date. The Company will refund the deposit after 12 months for Customers which are in good standing with the Company. (D)The Company shall annually and automatically refund the deposits of Customers who have paid bills for twelve consecutive months without having had service discontinued for nonpayment or had more than one occasion on which a bill was not paid within the period prescribed and are not then delinquent in payment. (B) (c) Issued: November 3, 2017 Issued by:Vance Wift, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Floricla 33143 Effective: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkaruas Tariff Number 2 Original Page27 SECTION 2.0 - RULES AND REGULATIONS (CONTINUED) 2.6 Payment Arrangements 2.6.1 Payment for Services The Customer is responsible for the payment of all charges for facilities and services fumished by the Company to the Customer. The Customer is responsible for the payment of federal excise taxes, state and local sales and use taxes and similar taxes imposed by govemmental jurisdictions, all of which shall be separately desigrrated on the Company's invoices. Any taxes imposed by a local jurisdiction (e.g., county and municipal) will only be recovered from those Customers residing in the affected jurisdictions. Certain telecommunications services, as dehned in the Arkansas Revised Code, are subject to state sales tax at the prevailing tax rates, if the services originate, or terminate in Arkansas, or both, and are charged to a subscriber's telephone number or account in Arkansas. 2.6.2 Billing and Collection of Charges The Customer is responsible for payment of all charges incurred by the Customer or other users for services and facilities fumished to the Customer by the Company. (A) Non-recurring charges are due and payable within thirty (30) days after the date the invoice is mailed to the Customer by the Company. (B)The Company shall present invoices for recurring charges monthly to the Customer, in advance of the month in which service is provided, and recurring charges shall be due and payable within thirty (30) days after the date the invoice is mailed to the Customer by the Company. When billing is based upon Customer usage, usage charges will be billed monthly for the preceding billing period. (c)When service does not begin on the hrst day of the billing period, or end of the last day of the billing period, the charge for the fraction of the month in which service was furnished will be calculated on a pro rata basis. For this purpose, every month is considered to have thirty (30) days. Issued: November 3, 2017 Issued by:Vance Witt, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Effective: TIME CLOCK SOLUNONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original PageZ2 SECTION 2.0 - RULES AND REGULATIONS (CONTINUED) 2.6 PaymentArrangements(Continued) 2.6.2 Billing and Collection of Charges (Continued) Billing of the Customer by the Company will begin on the Service Commencement Date, which is the day on which the Company notifies the Customer that the service or facility is available for use, except that the Service Commencement Date may be postponed by mutual agreement ofthe parties, or ifthe service or facility does not conform to standards set forth in this tariff or the Service Order. Billing accrues through and includes the day that the service, circuit, arrangement or component is discontinued. (E)If any portion of the payment is not received by the Company within 30 days of receipt of this bill, or if any portion of the payrnent is received by the Company in funds which are not immediately available upon presentment, then a late payment charge of l0 percent of the first thirty dollars and 2 percent of the remainder per month shall be due to the Company. A late payment charge is not applicable to subsequent rebilling of any amount to which a late pa).rnent charge has already been applied. Late payment charges are to be applied without discrimination. (F)the Customer should notiry the Company of any disputed items on an invoice within thirty (30) days of receipt of the invoice. If the Customer and the Company are unable to resolve the dispute to their mutual satisfaction, the Customer may file a complaint with the Arkansas Public Service Commission in accordance with the Commission's rules and procedure. The address of the Commission is as follows: Arkansas Public Service Commission I 000 Center Street Little Rock, Arkansas 72201 Commission Consumer Services Telephone Numbers for Complaints: (501) 682-1718 or (800) 482-l 164 (G)If service is disconnected by the Company (in accordance with Section 2.6.3 following) and later re-installed, re-installation of service will be subject to all applicable installation charges. If service is suspended by the Company (in accordance with Section 2.6.3 following) and later restored, restoration of service will be subject to the rates in Section 4.3. (D) Issued: November 3, 2017 Issued by:Vance Witt Managing Member TIME CLOCK SOLUTION' LLC 87255W 52nd Ave. Miami, Florida 33143 Effective: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page?3 2.6 SECTION 2.0 - RULES AND REGULATIONS (CONTINUED) Payment Arrangements (Continued) 2.6.3 Discontinuance of Service for Cause (B) (c) The Company may discontinue service for the following re€rsons provided in this Section 2.6.3. Customers will be provided five (5) days written notice prior to discontinuance unless otherwise indicated. Notice will be provided via First Class U.S. Mail. Upon the Company's discontinuance of service to the Customer under Section 2.6.3(A) or 2.6.3(B), the Company, in addition to all other remedies that may be available to the Company at law or in equity or under any other provision of this tarifl may declare all future monthly and other charges which would have been payable by the Customer during the remainder of the term for which such services would have otherwise been provided to the Customer to be immediately due and payable. (A)Upon nonpayment of any regulated arnounts owing to the Company, the Company may discontinue or suspend service without incurring any liability. No basic residential service shall be disconnected for nonpayment until at least 29 days from the date of the bill and only following proper written notifi cation. Upon violation of any of the other material terms or conditions for fumishing service the Company may, discontinue or suspend service without incurring any liability if such violation continues during that period. Upon condemnation of any material portion of the facilities used by the Company to provide service to a Customer or if a casualty renders all or any material portion of such facilities inoperable beyond feasible repair, the Company, by notice to the Customer, may discontinue or suspend service without incurring any liability. (D) Reserved for Future Use Upon any govemmental prohibition or govemmental required alteration of the services to be provided or any violation of an applicable law or regulation, the Company may immediately discontinue service without incurring any liability. (F) Without notice in the event of fraudulent use of the Company's network. The Customer will be liable for all related costs. The Customer will also be responsible for payment of any reconnection charges. (G) Without notice in the event of Customer use of equipment or services in such a manner as to adversely affect the Company's service to others. (H) Without notice in the event of tampering with the equipment or services furnished by the Company. (E) Issued: November 3, 2017 Issued by:Vance Wift, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Effective: TIME CLOCK SOLUTIONg LLC 87255W 52nd Ave. Miami, Florida 33143 Arkaruas Tariff Number 2 Original Page24 SECTION 2.0 _ RULES AND REGULATIONS (CONTINUED) 2.6 PaymentArrangements,(Continued) 2.6.4 Notice to Company for Cancellation of Service Customers desiring to terminate service shall provide the Company five (5) days notice of desire to terminate service. If special construction is involved, the required notice shall be written. All cancellation notice requirements must be specified in a written contract/service agreement. 2.6.5 Cancellation of Application for Service (A) Where the Company permits the Customer to cancel an application for service prior to the start of service or prior to any special construction, no charges will be imposed except for those specified below. (B) Where, prior to cancellation by the Customer, the Company incurs any expenses in installing the service or in preparing to install the service that it otherwise would not have incurred, a charge equal to the costs the Company incurred, less net salvage, shall apply, but in no case shall this charge exceed the sum of the charge for the minimum period of services ordered, including installation charges, and all charges others levy against the Company that would have been chargeable to the Customer had service begun. (C) Where the Company incurs any expense in connection with special construction, or where special arrangements of facilities or equipment have begun, before the Company receives a cancellation notice, a charge equal to the costs incurred, less net salvage, may apply. In such cases, the charge will be based on such elements as the cost of the equipment, facilities, and material, the cost of installation, engineering, labor, and supervision, general and administrative expense, other disbursements, depreciation, maintenance, taxes, provision for return on investment, and any other costs associated with the special construction or arrangements. (D) The special charges described in 2.6.5(A) through 2.6.5(C) will be calculated and applied on a case-by-case basis. Issued: November 3, 2017 Issued by:Vance Witt, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Effective: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page2l SECTION 2.0 - RULES AND REGULATIONS (CONTINUED) 2.6 PaymentArrangementsr(Continued) 2.6.6 Changes in Services Requested If the Customer makes or requests material changes in circuit engineering, equipment specifications, service parameters, premises locations, or otherwise materially modifies any provision of the application for service, the Customer's installation fee shall be adjusted accordingly. 2.6.7 Bad Check Charge A service charge of $20.00 will be assessed for all checks retumed by a bank or other furancial institution for: Insufficient or uncollected firnds, closed account, apparent tampering, missing signature or endorsement, or any other insufficiency or discrepancy necessitating retum of the instrument at the discretion of the drawee bank or other f,rnancial institution. 2.7 Allowances for Interruptions in Service 2.7.1 General (A) A credit allowance will be given when service is intemrpted, except as specified in Section 2.7.2 followng. A service is intemrpted when it becomes inoperative to the Customer, e.g., the Customer is unable to transmit or receive, because of a failure of a component fumished by the Company under this tariff. (B) An intemrption period begins when the Customer reports a service, facility or circuit to be inoperative and, if necessary, releases it for testing and repair. An intemrption period ends when the service, facility or circuit is operative. (C) If the Customer reports a service, facility or circuit to be intemrpted but declines to release it for testing and repair, or refuses access to its premises for test and repair by the Company, the service, facility or circuit is considered to be impaired but not intemrpted. No credit allowances will be made for a service, facility or circuit considered by the Company to be impaired. (D) The Customer shall be responsible for the payment of service charges as set forth herein for visits by the Company's agents or employees to the premises of the Customer when the service difficulty or trouble report results from the use of equipment or facilities provided by any party other than the Company, including but not limited to the Customer. Issued: November 3, 2077 Issued by:Vance Witt, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Effective: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page26 SECTION 2.0 _ RULES AND REGULATIONS (CONTINUED) 2.7 Allowances for Interruptions in Service, (Continued) 2.7.2 Limitations of Allowances No credit allowance will be made for any intemrption in service (A) Due to the negligence of or noncompliance with the provisions of this tariffby any person or entity other than the Company, including but not limited to the Customer; (B) Due to the failure of power, equipment, systems, connections or services not provided by the Company; (C) Due to circumstances or causes beyond the reasonable control of the Company; (D) During any period in which the Company is not given full and free access to its facilities and equipment for the purposes of investigating and correcting intemrptions; (E) A service will not be deemed to be intemrpted if a Customer continues to voluntarily make use of the service. If the service is intemrpted, the Customer can get a service credit, use another means of communications provided by the Company (pursuant to Section 2.7.3), or utllize another service provider: (F) During any period when the Customer has released service to the Company for maintenance purposes or for implementation of a Customer order for a change in service rrrrangements; (G) That occurs or continues due to the Customer's failure to authorize replacement of any element of special construction; and (H) That was not reported to the Company within thirty (30) days of the date that service was affected. 2.7.3 Use of Another Means of Communications If the Customer elects to use another means of communications during the period of intemrption, the Customer must pay the charges for the alternative service used. Issued: November 3, 2077 Issued by:Vance Witt, Managing Member T]ME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Effective: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page27 SECTION 2.0 _ RULES AND REGULATIONS (CONTINUED) 2.7 Allowances for Interruption in Service, (Continued) 2.7 .4 Application of Credits for Interruptions in Service (A) Credits for intemrptions in service that is provided and billed on a flat rate basis for a minimum period of at least one month, beginning on the date that billing becomes effective, shall in no event exceed an amount equivalent to the proportionate charge to the Customer for the period of service during which the event that gave rise to the claim for a credit occurred. A credit allowance is applied on a pro rata basis against the rates specified hereunder and is dependent upon the length of the intemrption. Only those facilities on the intemrpted portion of the circuit will receive a credit. (B) For calculating credit allowances, every month is considered to have thirty (30) days. (C) Interruptions Over 24 Hours and Less Than72 Hours Intemrptions over 24 hows and less than 72 hours will be credited ll5 day for each 3-hour period or fraction thereof. No more than one full day's credit will be allowed for any period of24 hours. (D) Interruptions Over 72 Hours lntemrptions over J2 hours will be credited 2 days for each full 24-hour period. No more than thirty (30) days credit will be allowed for any one-month period. Issued: November 3, 2077 Issued by:Vance Witt, Managing Member TIME CI-OCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Floricla 33143 Effective: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page2& SECTION 2.0 _ RULES AND REGULATIONS (CONTINUED) 2.7 Allowances for Interruption in Service, (Continued) 2.7.5 Limitations on Allowances No credit allowance will be made for: (A) intem.rptions due to the negligence of or noncompliance with the provisions of this tariffby the Customer, authorized user orjoint user; (B) intemrptions due to the negligence of any person other than the Company, including but not limited to the Customer; (C) intemrptions of service during any period in which the Company is not given full access to its facilities and equipment for the purpose of investigating and correcting intemrptions; (D) intemrptions of service during a period in which the Customer continues to use the service on an impaired basis; (E) intem.rptions of service during any period when the Customer has released service to the Company for maintenance purposes or for implementation of a Customer order for a change in service arrangements; (F) intemrption of service due to circumstances or causes beyond the reasonable control of Company; and (G) that occur or continue due to the Customer's failure to authorize replacement of any element of special construction. 2.7.6 Cancellation For Service Interruption Cancellation or termination for service intemrption is permitted only if any circuit experiences a single continuous outage of eight (8) hours or more or cumulative service credits equaling sixteen (16) hours in a continuous twelve (12) month period. The right to cancel service under this provision applies only to the single circuit which has been subject to the outage or cumulative service credits. Issued: November 3, 2017 Issued by:Vance Witt, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Effective: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page29 2.8 2.10 SECTION 2.0 _ RULES AI\D REGULATIONS (CONTINUED) Cancellation of Service/Termination Liability If a Customer cancels a service order or terminates services before the completion of the term for any reason other than a service intemrption (as defined in Section 2.7.1) or where the Customer breaches the terms in the service contract, Customer may be requested by the Company to pay to Company termination liability charges, which are defined below. These charges shall become due and owing as of the effective date of the cancellation or termination and be payable within the period set forth in Section 2.6.2. 2.8.1 TerminationLiability Services provided in this tariff which are under a Term Commitment Agreement are guaranteed against Company initiated rate increases for the duration of the Agreement. If a customer discontinues services, in whole or in part, before the expiration of the Agreement, the customer is liable for a termination of service charge. Unless otherwise specified in the tarifl the termination charge will be calculated as follows: The average of the sum of all line charges on all previous Company invoices to the customer for each month the agreement was in service, multiplied by the number of months remaining on the term agreement. All cancellation of service requirements and termination liabilities must be specified in a written contracUservice agreement. Reserved for Future Use Reserved for Future Use 2.ll Transfers and Assignments Neither the Company nor the Customer may assign or transfer its rights or duties in connection with the services and facilities provided by the Company without the written consent of the other party, except that the Company may assign its rights an duties to a) any subsidiary, parent company or affiliate of the Company; b) pursuant to any sale or transfer ofsubstantially all the assets ofthe Company; or c) pursuant to any financing, merger or reorganization of the Company. 2.9 Issued: November 3, 2077 Issued by:Vance Witt, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Effective: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkaruas Tariff Number 2 Original Page 30 SECTION 2.0 - RULES AND REGULATIONS (CONTINUED) 2.12 Notices and Communications The Customer shall desigrrate on the service order an address to which the Company shall mail or deliver all notices and other communications, except that Customer may also designate a separate address to which the Company's bills for service shall be mailed. The Company shall designate on the service order an address to which the Customer shall mail or deliver all notices and other communications, except that Company may designate a separate address on each bill for service to which the Customer shall mail payment on that bill. Except as otherwise stated in this tarifi all notices or other communications required to be given pursuant to this tariff will be in writing. Notices and other communications of either party, and all bills mailed by the Company, shall be presumed to have been delivered to the other party on the third business day following placement of the notice, communication or bill with the U.S. Mail or a private delivery service, prepaid and properly addressed, or when actually received or refused by the addressee, whichever occurs first. 2.12.s The Company or the Customer shall advise the other party of any changes to the addresses desigrrated for notices, other communications or billing, by following the procedures for giving notice set forth herein. 2.12-2 2.12.3 2.12.4 Vance Witt, Managing Member TIME CLOCK SOLUTION' LLC 87255W 52nd Ave. Miami, Florida 33143 Effective:Issued: November 3, 2017 Issued by: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page 31 SECTION 3.0 - SERVICE AREAS 3.1 Exchange Service Areas Local exchange services are provided, subject to availability of facilities and equipment, in areas currently served by the following Incumbent LECs: l) Southwestern Bell Telephone Company d/bla AT&T Arkansas ("Southwestem Bell"). The Company concurs with the maps and legal descriptions filed with the Commission by Southwestern Bell Telephone Company d/bla AT&T Arkansas. 3.2 Rate Classes Charges for local services provided by the Company may be based, in part, on the Rate Class associated with the Customers End OfIice. The Rate Class is determined by the total access lines and PBX trunks in the local calling area which can be reached from each End Office. In the event that an Incumbent LEC or the Arkansas Public Service Commission reclassifies an exchange from one Rate Class to another, the reclassification will also apply to customers who purchase services under this tariff. Local calling areas and Rate Class assignments are equivalent to those areas and groups specified in Southwestem Bell Telephone Company's Arkansas General Subscriber Service Taritr(GSST). Southwestern Bell Rate Classes I 2 J 4 Issued: November 3, 2017 Issued by:Vance Witt, Managing Member TIME CLOCK SOLUTION' LLC 87255W 52nd Ave. Miami, Florida 33143 Effective: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page32 3.3 SECTION 3.0 _ SERVICE AREAS (CONTINUED) Extended Area Service Additive The Southwestern Bell exchanges within Arkansas utilize an Extended Area Service additive to the rates provided in Sections 7.2,7 .3 and 7 .5 of this tariff. The following chart identifies the additive rates that need to be added to the rates in those sections for the Extended Area Service rate. Southwestem Bell Area Exchange Area Residential Line Business Line PBX Line Altheimer Bauxite Bentonville Blackfish Lake Calion Cash Center Ndge Cherry Valley Cleveland Concord Crawfordsville Crystal Springs Dell Fayetteville Grady Greers Ferry Heber Springs Hickory Ridge Jones Mill Lonsdale Lowell, North & South Luxora Macedonia Marion McNeil Moro Morrilton Natural Dam Newport Norphlet Rogers Springdale Tupelo Van Buren Village West Memphis Wilmar Wynne s4.80 $2.2s s1.40 $4.40 $3.1s $7.20 $s.45 s3.00 $5.45 $0.46 $2.70 $6.90 $3.60 $0.ss $6.1 0 s0.46 s0.46 $3.20 $5.20 $3.s0 $3.30 s2.25 s2.40 $6.51 s2.2s $3.00 $0.40 $3.60 $0.15 $2.25 $1.40 $2.60 $5.60 $2.10 $3.20 s6.sl $2.25 s0.60 $10.05 $4.70 $2.9s $9.20 $6.60 $ 15.10 $l1.40 s6.30 sr 1.40 $0.92 $5.65 $14.4s $7.ss $l.ls s12.80 s0.92 $0.92 $6.70 $ 10.90 $7.35 $6.90 $4.70 $5.0s $13.02 $4.70 $6.30 $0.85 $7.55 $0.30 $4.70 $2.95 $s.45 $l1.75 $4.40 $6.70 $13.02 $4.70 s1.25 $ 12.06 $5.64 $3.s4 $l1.04 $7.92 $ 1 8.12 $ r 3.68 $7.56 s13.68 $1.10 $6.78 s17.34 $9.06 $1.38 $15.36 $1.10 $1.10 $8.04 $13.08 s8.82 $8.28 s5.64 s6.06 $1s.62 $s.64 $7.s6 $1.02 $9.06 $0.36 $5.64 s3.54 $6.54 $ r 4.10 $s.28 $8.04 $15.62 $5.64 s1.50 Issued: November 3, 2017 Issued by:Vance Wift, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Effective: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page 33 4.1 SECTION 4.0 _ SERVICE CHARGES AND SURCHARGES Service Order and Change Charges 4.1.1 General A Service Order Charge is a non-recurring charge which applies to each order to change existing service at the same location, or to disconnect service in whole or in part, subject to the exceptions listed below. 4.1.2 Exceptions to the Charge No charge applies for a change to a service for which a lower monthly rate applies, made within 90 days after any general rate increase, if a lower grade of service is offered in the customer's exchange. No charge applies for one change in the class ofresidence service, provided that the change is ordered within 90 days of the initial connection of the customer's exchange service. When a Connection Charge, Restoration Charge, Change of TN Charge, or Primary Interexchange Carrier Charge applies to a particular customer order, a separate Service Order Charge does not apply to the customer's request for supplemental services or feafures encompassed by that order. The Company may from time to time waive or reduce the charge as part of a promotion. The Connection Charge is a nonrecurring charge which applies to the following: (a) the installation ofa new service, (b) fte transfer ofan existing service to a different location; (c) a change from one class of service to another at the same or a different location; or (d) restoration of service after suspension or termination for nonpayrnent; or (e) to disconnect service in whole or in part. Issued: November 3, 2017 Issued by:Vance Witt, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Effective: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page34 SECTION 4.0 _ SERVICE CHARGES AND SURCHARGES (CONTINUED) 4.1 Service Order and Change Charges, (Continued) 4.1.3 Termination of Service Charges Services provided in this tariff which are under a Term Commitment Agreement are guaranteed against Company initiated rate increases for the duration of the Agreement. If a customer discontinues service, in whole or in part, before the expiration of the Agreement, the customer is liable for a termination of service charge. Unless otherwise specified in the tariff, the termination charge will be calculated as follows: The average of the sum of all line charges on all previous Company invoices to the customer for each month the agreement was in service, multiplied by the number of months remaining on the term agreement. Residence Business Southwestern Bell Area Line Connection Charge First Line Each Additional Line Line Change Charge First Line Each Additional Line s84.00 $84.00 $39.70 $30.00 s8.00 $8.00 s8.00 $8.00 Issued: November 3, 2077 Issued by:Vance Witt, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Effective: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami" Florida 33143 Arkansas Tariff Number 2 Original Page 35 SECTION 4.0 _ SERVICE CHARGES AND SURCHARGES (CONTINUED) 4.2 Maintenance Visit Charges Maintenance Visit Charges apply when the Company dispatches personnel to a Customer's premises to perform work necessary for installing new service, effecting changes in service. There will be no charge to the customer for determining and informing the customer that the problem is not in the LEC's facilities up to the demarcation point. The time period for which the Maintenance Visit Charges is applied will commence when Company personnel are dispatched at the Customer premises and end when work is completed. The rates for Maintenance of Service vary by time per Customer request. 4.3 Restoration of Service A restoration charge applies to the restoration of suspended service and facilities because of nonpayment of bills and is payable at the time that the restoration of the suspended service and facilities is arranged. The restoration charge does not apply when, after disconnection of service, service is later re-installed. Duration of time. per technician Initial 15 minute increment Each Additional l5 minute increment Per occasion Southwestern Bell $17.00 $9.00 Residence $28.2s Business $49.00 Vance Witt, Managing Member TIME CLOCK SOLUTION9 LLC 87255W 52nd Ave. Miami, Florida 33143 Effective:Issued: November 3,2077 Issued by: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page 36 SECTION 4.0 _ SERVICE CHARGES AND SURCHARGES (CONTINUED) 4.4 Public Telephone Surcharge In order to recover Company expenses to comply with the FCC's pay telephone compensation plan effective on October 7 , 1997 (FCC 97 -37 l), an undiscountable per call charge is applicable to all intrastate calls that originate from any pay telephone used to access Company provided services. This surcharge, which is in addition to standard tariffed usage charges and any applicable service charges and surcharges associated with service, applies for the use of the instrument used to access Company provided service and is unrelated to the service accessed from the pay telephone. Pay telephones include coin-operated and coinless phones owned by local telephone companies, independent companies and interexchange carriers. The Public Pay Telephone Surcharge applies to the initial completed call and any reoriginated call (e.g., using the "#" symbol). The Public Pay Telephone Surcharge does not apply to calls placed from pay telephones at which the Customer pays for service by inserting coins during the progress of the call. Whenever possible, the Public Pay Telephone Surcharge will appear on the same invoice containing the usage charges for the surcharged call. In cases where proper pay telephone coding digits are not transmitted to the Company prior to completion of a call, the Public Pay Telephone Surcharge may be billed on a subsequent invoice after the Company has obtained information from a carrier that the originating station is an eligible pay telephone. Rate Per Call: $0.30 Issued: November 3, 2077 Issued by:Vance Witt, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Effective: SECTION 5.0 _ NETWORK SERVICES DESCRIPTIONS 5.1 General 5.1.1 Services Offered The following Network Services are available to residence/business Customers and for resale by other carriers certificated by the Arkansas Public Service Commission: -Standard Residence Line Service -Standard Business Line Service -PBX Trunk Service -Direct lnward Dial (DID) Service -Optional Calling Features 5.1.2 Application of Rates and Charges All services offered in this tariff are subject to service order and change charges where the Customer requests new services or changes in existing services, as well as indicated Non-Recurring and Monthly Recurring Charges. Charges for local calling services may be assessed on a measured rate basis and are additional to monthly recurring charges shown for Business or Residence lines, PBX Trunks, DID Trunks and Digital/DSl service. 5.1.3 Emergency Services Calling Plan Access (at no additional charge) to the local operator or emergency services bureau by dialing 0- or 9- 1-l is oflered at no charge to the Customer. Message toll telephone calls, to governmental emergency service agencies as set forlh in (A) following, having primary or principal responsibility with respect to the provision of emergency services to persons and property in the area from which the call is made, meeting the definition and criteria of an emergency call as set forth in (B) following are offered at no charge to Customers: Governmental firefighting, Arkansas State Highway Patrol, police, and emergency squad service (as designated by the appropriate govemmental agency) qualiff as govemmental emergency service agencies provided they answer emergency service calls on a personally attended (live) twenty-four (24) hour basis, three hundred sixty-five (365) days a year, including holidays. An emergency is an occurrence or set of circumstances in which conditions pose immediate threat to human life, property, or both and necessitate that prompt action be taken. An emergency call is an originated call of short duration to a governmental emergency services agency in order to seek assistance for such an emergency. TIME CLOCK SOLUNONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page37 Issued: November 3, 2077 Issued by:Vance Witt, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Effective: The following services are available to residence/business Customers and are not offered on a resale basis as ofthe effective date ofthis page. -Listing Services (including Non Published and Non Listed Services) -Directory Assistance -Miscellaneous Services (including Vanity Numbers and Number Portability) TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page 38 5.0- NETWORK SERVICES DE 5.2 Call Timing for Usage Sensitive Services Where charges for a service are specified based on the duration of use, such as the duration of a telephone call, the following rules apply: 5.2.1 Calls are measued in durational increments identified for each service. All calls, which are fractions of a measurement increment, are rounded-up to the next whole unit. s-2.2 Timing on completed calls begins when the call is answered by the called party. Answering is determined by hardware answer supervision in all cases where this sigrraling is provided by the terminating local carrier and any intermediate carrier(s). 5.2.3 Timing terminates on all calls when the calling party hangs up or the Company's network receives an off-hook sigral from the terminating carrier. 5.2.4 Calls originating in one time period and terminating in another will be billed in proportion to the rates in effect during different segments of the call. 5.2.5 All times refer to local time. 5.3 Distance Calculations Where charges for a service are specified based upon distance, the following rules apply: 5.3.1 Distance between two points is measured as airline distance between the rate centers of the originating and terminating telephone lines. The rate center is a set of geographic coordinates, as referenced in Local Exchange Routing Guide issued by Bellcore, associated with each NPA-NXX combination (where NPA is the area code and NXX is the first three digits of a seven-digit telephone number). Where there is not telephone number associated with an access line on the Company's network (such as a dedicated 800 or WATS access line), the Company will apply the rate center of the Customer's main billing telephone number. Issued: November 3, 2017 Issued by:Vance Witt, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Effective: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page 39 5.3 10 5.4 Rate Periods for Time of Day Sensitive Services 5.4.1 For time of day, usage sensitive services, the following rate periods apply unless otherwise specified in this tariff. SECTION 5.0 - NETWORK SERVICES DESCRIPTIONS (CONTINUED) Distance Calculations (Continued) 5.3.2 The airline distance between any two rate centers is determined as follows: Step l: Obtain the "V" (vertical) and "H" (horizontal) coordinates for each Rate Center from the above-referenced Bellcore document. Step 2 Computer the difference between he "V" coordinate of the two rate centers; and the difference between the two "H" coordinates. Step 3 Step 4 Square each difference obtained in step (b) above. Add the square of the "V" difference and the square of the "H" difference obtained in step C) above. Step 5;Divide the sum of the squares by 10. Round to the next higher whole number if any fraction is obtained. Step 6: Obtain the square root of the whole number result obtained above. Round to the next higher whole number if any fraction is obtained. This is the airline mileage. 5.3.3 The formula for distance calculations is: (v,vr)'+(Htn,)') Monday - Friday Sat.Sun. 8 a.m. to 5 p.m.* Daytime Rate Period 5 p.m. to I I p.m.* Evening Rate Period I I p.m. to 8 a.m.* Evening Rate Period Night/Weekend Rate Peri od *Up to but not including. Issued: November 3, 2077 Issuecl by:Vance Witt, Managing Member TIME CLOCK SOLU'I'IONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Effective: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miaml Florida 33143 Arkansas Tariff Number 2 Original Page40 5.4 SECTION 5.0 _ NETWORK SERVICES DESCRIPTIONS (CONTINUED) Rate Periods for Time of Day Sensitive Services (Continued) 5.4.2 5.4.3 Calls are billed based on the rate in effect for the actual time period(s) during which the call occurs. Calls that cross rate period boundaries are billed the rates in effect in that boundary for each portion of the call, based on the time of day at the Customer location. For services subject to holiday discounts, the following are Company recognized national holidays, determined at the location of the calling station. The evening rate is used on national holidays, unless a lower rate normally would apply. New Year's Day Memorial Day Independence Day Thanksgiving Day Christmas Day January I As Federally Observed July 4 As Federally Observed December 25 5.5 Standard Residence Line A Standard Residence Line provides the Customer with a single, analog, voice-grade telephonic communications channel, which can be used to place or receive one call at a time. Standard Residence Lines are provided for the connection of Customer-provided wiring and single station sets or facsimile machines. An optional per line Hunting feature is available for multi-line Customers which routes a call to an idle station line in a prearranged group when the called station line is busy. 5.6 Standard Business Line The Standard Business Line provides a Customer with a single, analog, voice-grade telephonic communications channel, which can be used to place or receive one call at a time. Standard Business Lines are provided for the connection of Customer-provided wiring and single station sets or facsimile machines. An optional per line Hunting feature is available for multi-line Customers which routes a call to an idle station line in a prearranged group when the called station line is busy. 5.7 PBX Trunk Service Basic PBX Trunk Service provides a Customer with a single, voice-grade telephonic communications channel, which can be used to place or receive one call at a time. Basic Trunks are provided for connection of Customer-provided private branch exchanges (PBX) to the public switched telecommunications network. Each Basic PBX Trunk is provided with touch-tone signaling and may be configured into a hunt group at no additional charge with other Company-provided Basic PBX Trunks. The signal is an analog signal at the DSO level. Issued: November 3, 2017 Issued by:Vance Witt, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Effective: TIME CLOCK SOLUTIONg LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page41. s.8 5.9 SECTION 5.0 _ NETWORK SERVICES DESCRIPTIONS (CONTINUED) Reserved for Future Use Direct Inward Dialing @ID) Service Direct Inward Dialing ("DID") permits calls incoming to a PBX system or other Customer Premises Equipment to be routed to a specific station without the assistance of an attendant. DID calls are routed directly to the station associated with the called number. DID service as offered by the Company provides the necessary trunks, telephone numbers, and out-pulsing of digits to enables DID service at a Customer's location. DID service requires special PBX software and hardware not provided by the Company. Such hardware and software is the responsibility of the Customer. 5.10 Reserved for Future Use 5.f 1 Optional Calling Features The features listed in Section 5.1 1.1 are offered by the Company to Residential and Business Customers. Refer to Price Lists in Sections 6 and 7 of this tariff for specific features offered with each fype of local exchange service. 5.11.1 FeaturesDescriptions (A) Flexible Call Forwarding: Provides end-user control for call forwarding capabilities via dial- accessed voice prompt menus. Customers may forward calls to a primary local or long distance. The end-user may speci$ a secondary location for routing of go unanswered at the forward-to location or reach a busy signal. This secondary location may be another telephone number, pager or voice messaging service. Other capabilities included with this feature include: Speed Forwarding; Priority Screening; Ring Control; and Timed Forwarding. It is the responsibility of the Customer to subscribe to the telephone number, pager or voice messaging service used as the secondary location. (B) Flexible Call Forwarding with Audio Calling Name: Provides all of the functionality of Enhanced Call Forwarding. Also permits the end-user to receive the Directory Name of the party's whose call was forwarded to primary number. In some situations, the end-user may hear the calling party's city and state or telephone number, depending on available call data. (C) Flexible Call Forwarding Plus: Provides all of the functionality of Enhanced Call Forwarding. Also includes an additional telephone number with directory listing and distinctive ringing for calls placed to the additional number. Enhanced Call Forwarding Plus allows parties to reach the end-user's location when FCF is active and all calls to the end-users main telephone number would normally forward. Calls to the additional number do not forward even when Enhanced Call Forwarding is active. Issued: November 3, 2017 Issued by:Vance Witt, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Effective: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page42 SECTION 5.0 _ NETWORK SERVICES DESCRIPTIONS (CONTINUED) 5.11 Optional Calling Features, (Continued) 5.11.1 FeatureDescriptions, (Continued) @) Flexible Call Forwarding Plus with Audio Calling Name: Provides all of the functionality of Enhanced Call Forwarding Plus including the additional telephone number with listing and distinctive ringing. Also permits the end-user to receive the Directory Name of the party's whose call was forwarded to primary number. In some situations, the end-user may hear the calling party's city and state or telephone number, depending on available call data. (E) Call Forwarding Variable: Permits the end-user to automatically forward (transfer) all incoming calls to another telephone number, and to restore it to normal operation at their discretion. The end-user must dial an activation code from his/her exchange line along with the forwardto number in order to turn the feature on. A separate code is dialed by the end-user to deactivate the feature. (F) Call Forwarding Variable, Remote Access: Permits the end-user to automatically forward (transfer) all incoming calls to another telephone number, and to restore it to normal operation at their discretion. The end-user must dial an activation code along with the forward-to number in order to turn the feature on. A separate code is dialed by the end-user to deactivate the feature. Feature activation may be performed from the end-user's exchange line or remotely from some other line. Remote access requires the end-user to ( I ) dial a special access number 2) enter their seven-digit telephone number and 3) enter a personal identification number prior to forwarding their calls. (G) Call Forwarding Don't Answer, Basic: Permits the forwarding of incoming calls when the end-user's line remains unanswered after a pre-designated ringing interval. The ringing interval before forwarding and the forward-to number are fixed by the service order. (fD Call Forwarding Don't Answer w/Ring Control: Permits the forwarding of incoming calls when the end-user's line remains unanswered after a pre-designated ringing interval. The forward-to number is fixed by the service order. However, the end-user has the ability to change the time interval before forwarding occurs at hisAer discretion. (I) Call Forwarding Don't Answer w/Customer Control: Permits the forwarding of incoming calls when the end-user's line remains unanswered after a pre-desigrrated ringing interval. The ringing interval before forwarding and the forward-to number are fixed by the service order. However, the end-user has the ability to tum the feature on or offat his/her discretion. (J) Call Forwarding Busy Line, Basic: Permits the forwarding of incoming calls when the end-user's line is busy. The forwarded number is fixed by the end-user service order. Issued: November 3, 2017 Issued by:Vance Witt, Managing Member TIME CLOCK SOLUTION' LLC 8725 SW 52nd Ave. Miami, Florida 33143 Effective: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page43 SECTION 5.0 _ NETWORK SERVICES DESCRIPTTONS (CONTINUED) 5.11 Optional Calling Features, (Continued) 5.11.1 FeatureDescriptions, (Continued) (K) Call Forwarding Busy Line WCustomer Control: Permits the forwarding of incoming calls when the end-user's line is busy. The forwarded number is fixed by the end-user service order. However, the end-user has the ability to turn the feature on or offat his/trer discretion. (L) Call Waiting - Basic: Call Waiting provides a tone signal to indicate to a Customer already engaged in a telephone call that a second caller is attempting to dial in. It permits the Customer to place the first call on hold, answer the second call and then altemate between both callers. Cancel Call Waiting is provided with the feature and allows a Call Waiting end-user to disable the Call Waiting feature for the duration of a single outgoing telephone call. Cancel Call Waiting is activate by dialing a special code prior to placing a call, and is automatically deactivated when the Customer disconnects from the call. (M) Call Waiting - Deluxe: Allows the end-user to control the treatment applied to incoming calls while the Customer is oflhook on an existing call. This feature includes the capabilities of Call Waiting Basic plus additional call treatment options. Treatment options offered with Call Waiting Deluxe include: Answer the waiting call and placing the hrst party on hold; Answer the waiting call and disconnecting from the first party; Direct the waiting caller to hold via a recording Forward the waiting caller to another location (e.g., voice mailbox or telephone answering service) Full utilization of Call Waiting Deluxe requires specialized CPE not provided by the Company. It is the responsibilify of the Customer to provide the necessary CPE. The end-user must have Caller ID Basic or Deluxe for display of calling party identification information for waiting calls. The end-user must have a Call Forwarding don't Answer feature active in order to forward a waiting call to another location. (N) Call Waiting - Deluxe with Conferencing: Provides all of the functionality of Call Waiting Deluxe. Also permits the end-user to conference a waiting call with an existing call (first party) and, ifdesired, subsequently drop either leg ofthe conferenced call. (O) Caller ID - Basic: Permits the end-user to view a Directory Number of the calling party on incoming telephone calls. Information is displayed on a specialized CPE not provided by the Company. The feature also provides the date and time of each incoming call. It is the responsibility of the Customer to provide the necessary CPE. Issued: November 3, 2077 Issued by:Vance Witt, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Effective: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page44 SECTION 5.0 - NETWORK SERVICES DESCRIPTIONS (CONTINUED) 5.11 Optional Calling Features, (Continued) 5.11.1 FeatureDescriptions, (Continued) (P) Caller [D - Deluxe: Permits the end-user to view a Directory Name and Directory Number of the calling parqy on incoming telephone calls. Information is displayed on a specialized CPE not provided by the Company. The feahre also provides the date and time of each incoming call. It is the responsibility of the Customer to provide the necessary CPE. ln some situations, the calling party's city and state may be displayed rather than a Directory Name, depending on available call data. (Q) Anonymous Call Rejection: Permits the end-user to automatically reject incoming calls when the call originates from a telephone number which has blocked delivery of its calling number (see Calling Number Delivery Blocking). When active, calls fi'om private numbers will be routed to a special announcement then terminated. The feature may be turned on or off by the end-user by dialing the appropriate feature control code. Anonl,rnous Call Rejection is offered as a stand- alone feature or as an add-on to Caller ID Deluxe. (R) Call Block: Allows the end-user to automatically block incoming calls from up to six end-user pre-selected telephone numbers programmed into the feature's screening list. Callers whose numbers have been blocked will hear a recorded message stating that their call has been blocked. The end-user controls when the feature is active, and can add or remove calling numbers llom the feature's screening list. (S) Call Return: Allows the Customer to return a call to the last incoming call whether answered or not. Upon activation, it will redial the number automatically and continue to check the number every 45 seconds for up to 30 minutes if the number is busy. The Customer is alerted with a distinctive ri.rging pattern when the busy number is free. When the Customer answers the ring, the call is then completed. The calling party's number will not be delivered or announced to the call recipient under any circumstances. (T) Call Selector: Allows a Customer to assign a maximum of 15 telephone numbers to a special list. The Customer will hear a distinctive ring when calls are received from telephone numbers on that list. (U) Call Tracing: Allows the tracing of nuisance calls to a specified telephone number suspected of originating from a given local office. The tracing is activated upon entering the specified dial code. The originating telephone number, outgoing trunk number or terminating number, and tle time and date are generated for every call to the specified telephone number can then be identified. Issued: November 3, 2017 Issued by:Vance Witt, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Effective: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page 45 SECTION 5.0 _ NETWORK SERVICES DESCRIPTIONS (CONTINUED) 5.11 Optional Calling Features, (Continued) 5.ll.l FeatureDescriptions,(Continued) (V) Calling Number Delivery Blocking: Prevents the delivery, display and announcement of the end-user's Directory Number and Directory Name on all calls dialed from an exchange service equipped with this option. When active, the end-user's telephone name and number will not appear on the called party's Caller ID CPE or be disclosed in another way. The feature is available on a per call or per line basis. With per call Calling Number Delivery Blocking, it is necessary for the end-user to dial an activation code prior to placing the call. With the per line version of the feature, all calls are placed with the end-user's number blocked. Per Iine end-users must dial an activation code prior to utilization. (W) Message Waiting Indication: Provides the end-user with an audible (stutter dial tone) or visual (lamp or other CPE display) indication that messages are waiting to be retrieved. Message Waiting Indication can only be activated/deactivated by a voice mailbox or other voice messaging service provided by the Company or third party. It is the responsibility of the Customer to subscribe to a compatible voice messaging service. Visual Message Waiting Indication requires specialized CPE not provided by the Company. It is the responsibility of the Customer to provide the necessary CPE. (X) Multiple Directory Number Distinctive Ringing: This feature allows an end user to determine the source of an incoming call from a distinctive ring. The end user may have up to two additional numbers assigned to a single line (i.e. Distinctive Ringing - First Number and Distinctive Ringing - Second Number). The desigrrated primary number will receive a normal ringing pattem; other numbers will receive distinctive ringing patterns. The pattem is based on the telephone number that the calling party dials. (Y) Preferred Call Forwarding: Permits the end-user to automatically forward to another number calls received from up to six end-user pre-selected telephone numbers programmed into the features screening list. The end-user controls when the feature is active, the forward-to-number and can add or remove calling numbers from the feature's screening list. (Z) Repeat Dialing: Permits the end-user to have calls automatically redialed when the first attempt reaches a busy number. The line is checked every 45 seconds for up to 30 minutes and alerts the Customer with a distinctive ringing pattem when the busy number and the Customer's line are free. The Customer can continue to make and receive calls while the feature is activated. The following types of calls cannot be reached using Repeat Dialing: Calls to 800 Service numbers Calls to 900 Service numbers Calls to Directory Assistance Intemational Direct Distance Dialed calls Calls preceded by an interexchange carrier access code Calls to 9l I Issued: November 3, 2017 Issued by:Vance Witt, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miaml Florida 33143 Effective: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page 46 SECTION 5.0 _ NETWORK SERVICES DESCRIPTIONS (CONTINUED) 5.ll Optional Calling Features, (Continued) 5.11.1 Feature Descriptions, (Continued) (AA) Speed Calling: Permits the Customer to place calls to other telephone numbers by dialing a one or two digit code rather than the complete telephone number. The feature is available as either an eight (8) code list or a thirty (30) code list. Code lists may include local and/or toll telephone numbers. The Customer has the ability to add or remove telephone numbers and codes to/from the speed calling list without assistance from the Company. (AB) Three Way Calling: Permits the end-user to add a third party to an established connection. When the third party answers, a two-way conversation can be held before adding the original party for a three-way conference. The end-user initiating the conference controls the call and may disconnect the third party to reestablish the original connection or establish a connection to a different third party. The feature may be used on both outgoing and incoming calls. 5-12 Listing Services For each Customer of Company-provided Exchange Service(s), the Company shall arrange for the listing of the Customer's main billing telephone number in the directory(ies) published by the dominant Local Exchange Carrier in the area at no additional charge. At a Customer's option, the Company will arrange for additional listings for an additional charge. 5.12.1 Non-PublishedService This optional service provides for suppression of printed and recorded directory listings. A Customer's name and number do not appear in printed directories or Directory Assistance Bureau records. 5.12.2 Non-Listed Service This optional service provides for suppression of printed directory listings only. Parties may still obtain the Customer's number by calling the Directory Assistance Bureau. 5.13 Directory Assistance Provides for identification of telephone directory numbers, via an operator or automated platform. Customers are provided with a maximum of 2 listings per each call to Dfuectory Assistance. Miscellaneous Services 5.14.4 Presubscription Services 5.14 This service provides for the Presubscription of local exchange lines provided by the Company to the intraLATA and interLATA long distance carrie(s) selected by the Customer. Issued: November 3, 2017 Issued by:Vance Witt, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Effective: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page47 6.1 Operator Service 6.1.1 General 6.1.2 Rates SECTION 6.0 - OPERATOR SERVICE Per Call Service Chargesr Customer Dialed Calline/Credit Card Call - This charge applies in addition to usage charges for station to station calls billed to an authorized Calling Card or Commercial Credit Card. The Customer must dial the destination telephone number where the capability exists for the Customer to do so. A separate rate applies in the event operator assistance is requested for entering the Customer's card number for billing purposes. Operator Dialed Calline/Credit Card Call - This charge applies in addition to usage charges for station to station calls billed to an authorized telephone Calling Card or Commercial Credit Card and the operator dials the destination telephone number at the request of the Customer. Operator Station - These charges apply in addition to usage charges for non-Person-to- Person calls placed using the assistance of a Company operator and billed Collect, to a Third Party, or via some method other than a Calling Card or Commercial Credit Card. Person-to-Person - This charge applies in addition to usage charges for calls placed with the assistance of a Company operator to a particular party at the destination number. This charge applies regardless of billing method, including but not limited to billing to a Calling Card, Commercial Credit Card, Collect or to a Third Party. Charges do not apply unless the specified party or an acceptable substitute is available. Non-Pay Telephone Rate $ 1.65 s2.95 $2.00 s3.9s s3.9s s4.95 s8.9s Pay Telephone Rate2 Customer Dialed Calling Card Operator Dialed Calling Card Collect, Customer Dialed Collect, Operator Dialed Third Party Billed, Customer Dialed Third Party Billed, Operator Dialed Person-to-Person $ 1.80 $3.30 $2.25 $3.95 $3.95 $s.30 $9.30 I These Service Charges are in addition to applicable local message usage charges or in lieu of local call rates fron'r pay telephones. 2 Pay telephones include all pay type telephones that accept coins, or are coinless, or have a card reader, or a combination of a coin accepting/card reader telephone. Apply Payphone Use Charge in 4.4 preceding, to alternately billed calls. Issued: November 3, 2077 Issued by:Vance Witt, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Effective: Company operator services, available to presubscribed Customers, are accessible on a twenty-four (24) hour per day seven (7) days per week basis. In addition to the per call service charge, usage rates apply. The types of calls handled are as follows: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page48 SECTION 6.0 _ OPERATOR SERVICE (CONTINUED) 6.2 Busy Line Verification and Interrupt Service Upon request of a calling party the Company will veriff a busy condition on a designated local service line. The operator will determine if the line is clear or in use and report to the calling party. At the request of the Customer, the operator will intemrpt the call on the busy line. Emergency Intemrption is only permitted in cases where the calling party indicates an emergency exists and requests intemrption. A Verification Charge will apply when: a.The operator verifies that the line is busy with a call in progress, or b. The operator verifies that the line is available for incoming calls. Both a Verification Charge and an Emergency Interrupt Charge will apply when the operator verifies that a called number is busy with a call in progress and the Customer requests intem.rption. The operator will interrupt the call advising the called party of the name of the calling party and the called party will determine whether to accept the intemrpt call. Charges will apply whether or not the called party accepts the intemrption. No charge will apply when the calling party advises that the call is to or fiom an official public emergency agency. Busy Verification and Emergency Interrupt Service is furnished where and to the extent that facilities permit. The Customer shall identify and save the Company harmless against all claims that may arise from either party to the intem:pted call or any person. 6.2.1 Rates Busy Verification Charge, each request: Emergency Intemrpt Charge, each request: $6.00 $7.00 Issued: November 3, 2077 Issued by:Vance Witt, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Effective: SECTION 7.0 - LOCAL RESALE SERVICES PRICE LIST 7.1 General Services provided in this tariff section are available on a Resale Service basis. Local Resale Services are provided through the use of resold switching and transport facilities obtained from Other Telephone Companies. The rates, terms and conditions set forth in the section are applicable where the Company provides specified local exchange services to Customers thrcugh resale of local exchange services. All rates set forth in this Section are subject to change and may be changed by the Company pursuant to notice requirements established by the Arkansas Public Service Commission. The rates, terms and conditions set forth in this Section are applicable as of the effective date hereof and will not apply to any Customer whose services may have been provisioned through resale of another local exchange company's local exchange services, in whole or in part, prior to the effective date hereof. 7.2 Standard Residence Local Exchange Service Standard Residence Local Exchange Service provides the Customer with a single, analog, voice-grade telephonic communications channel, which can be used to place or receive one call at a time. Standard Residence Local Exchange Service lines are provided for the connection of Customer-provided wiring, telephones, facsimile machines or other station equipment. An optional per line Hunting feature is available for multi-line Customers, which routes a call to the next idle line in a prearranged group when the called line is busy. Local exchange service lines and trunks are provided on a single party (individual) basis only. No multi-party lines are provided. Service is available on a flat rate, measured rate or message rate basis depending on the service plan selected by the Customer. Not all service plans will be available in all areas. Recurring charges for Standard Residence Local Exchange Service are billed monthly in advance. Usage charges if applicable are billed in arrears. Usage charges may apply for calls placed from the Customer's line. No usage charges will apply to calls received by the Customer. Non-recurring charges for installation or rearrangement of service are billed on the next month's bill immediately following work performed by the Company. Issued: November 3, 2017 Issued by:Vance Witt, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Effective: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page49 TIME CLOCK SOLUTIONg LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page 50 SECTION 7.0 _ LOCAL RESALE SERVICES PRICE LIST (CONTINUED) 7.2 Standard Residence Local Exchange Service (Continued) 7.2.1 Monthly Recurring Charges The following charges apply to Standard Residence Local Exchange Service lines per month. Rates and charges include Touch-tone Service for each line. The rates and charges below apply to service provided on a month-to-month basis. Southwestem Bell Territory RATE GROUP 7.2.2 Usage Sensitive Charges and Allowances (A) Flat Rate Service No measured or message charges apply to calls placed or received from Flat Rate service lines. Customers receive unlimited calling within their local calling area. (B) Measured Service Customers subscribing to Measured Service are charged a monthly recurring charge and a per minute charge. The charges are applied to local calls placed fiom the Customer's line. Local usage is billed on a per call basis. The following per minute rates apply to calls to points in the Exchange Service Areas. Southwestern Bell Territory Rate Class I Rate Class 2 Rate Class 3 Rate Class 4 AREA Intra-Wire Center All Other Local Calls SERVICE TYPE Flat Rate Measured Rate $r 3.s0 $7.95sr4.85 S8.6s $16.85 $9.70 $16.8s $9.70 PEAK Initial Minute s0.02s $0.040 PEAK Additional Minute s0.010 $0.015 OFF-PEAK Initial Minute $0.0063 $0.0100 OFF-PEAK Additional Minute $0.0025 s0.0038 Issued: November 3, 2077 Issued by:Vance Witt, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Effective: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page 51 SECTION 7.0 _ LOCAL RESALE SERVICES PRICE LIST (CONTINUED) 7.2 Standard Residence Local Exchange Seryice, (Continued) 7.2.3 Non-RecurringCharges Non-recurring charges apply to each line installed for the Customer. Non-recurring charges are in addition to applicable service order charges contained in Section 4 of this tariff. All such charges will appear on the next bill following installation of the service. Non-recurring charges for installation of Residential lines are: Southwestem Bell Territory First Line Each Additional Line (l) $39.70 s39.70 NOTES (l)Additional Line installation charges apply only when 2 or mere lines are installed at the same time and at the same Customer Premises. 7.3 Standard Business Local Exchange Service Standard Business Local Exchange Service provides the Customer with a single, analog, voice-grade telephonic communications channel, which can be used to place or receive one call at a time. Standard Business Local Exchange Service lines are provided for the connection of Customer-provided wiring, telephones, facsimile machines or other station equipment. An optional per line Hunting feature is available for multi-line Customers which routes a call to the next idle line in a prearranged group when the called line is busy. Local exchange service lines and trunks are provided on a single pa(y (individual) basis only. No multi-party lines are provided. Service is available on a flat rate, measured rate or message rate basis depending on the service plan selected by the Customer. Not all service plans will be available in all areas. Recurring charges for Standard Business Local Exchange Service are billed monthly in advance. Usage charges, if applicable are billed in arrears. Usage charges may apply for calls placed from the Customer's line. No usage charges will apply to calls received by the Customer. Non-recurring charges for installation or rearrangement of service are billed on the next month's bill immediately following work performed by the Company. Issued: November 3, 2017 Issued by:Vance Wift, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Floricla 33143 Effective: TIME CLOCK SOLUTIONS, LLC 87255W 52ncl Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page52 SECTION 7.0 _ LOCAL RESALE SERVICES PRICE LIST (CONTTNUED) Standard Business Local Exchange Service, (Continued) 7.3.1 Monthly Recurring Charges The following charges apply to Standard Business Local Exchange Service lines per month. Rates and charges include Touchtone Service for each line. The rates and charges below apply to service provided on a month-to-month basis. Southwestem Bell Territory RATE CLASS SERVICE TYPE Flat Rate Measured Rate Rate Class I S26.95 $16.15 Rate Class 2 $28.95 $17.50 Rate Class 3 S33.95 $19.75 Rate Class 4 $34.95 $20.75 7.3.2 Other Monthly Recurring Charges (A) Hunting (afl</a Rotary or Grouping) The following charges apply to Standard Business Local Exchange lines equipped with Hunting. Rates vary based on Rate Group. Southwestern Bell Area Monthly Non-recurring Hunting, per line or trunk S1.00 $3.00 7.3.3 Usage Sensitive Charges and Allowances (A) FIat Rate Service No measured or message charges apply to calls placed or received from Flat Rate service lines. Customers receive unlimited calling within their local calling area. (B) Measured Service Customers subscribing to Measured Service will pay a monthly recurring charge and a per minute usage charge on outgoing calls. llhe following per minute rates apply to local calls placed from the Customer's line. Local usage is billed on a per call basis. Southwestem Bell Tenitory 7.3 AREA Intra Wire Center Other Local Calls PEAK Initial Minute Additional Minute $0.025 s0.0r $0.04 s0.0ls OFF-PEAK InitialMinute AdditionalMinute $0.0063 $0.0025 s0.01 $0.0038 Issued: November 3, 2077 Issued by:Vance Witt, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 5?nd Ave. Miami, Florida 33143 Effective: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas TariffNumber 2 Original Page 53 SECTION 7.0 - LOCAL RESALE SERVICES PRICE LIST (CONTINUED) 7.3 Standard Business Local Exchange Service, (Continued) 7.3.4 Non-RecurringCharges Non-recurring charges apply to each line installed for the Customer. Non-recurring charges are in addition to applicable service order charges contained in Section 4 of this tariff. All such charges will appear on the next bill following installation of the service. Non-recurring charges for installation of Business lines are: Southwestem Bell Territory: First Line Each Additional Line (l) $84.00 $84.00 7.4 Reserved For Future Use 7.5 Business PBX Trunk Service PBX Trunk service provides a Customer with a single, voice-grade telephonic communications channel which can be used to place one call at a time. Trunks are provided for connection of Customer-provided private branch exchanges (PBX) or other station equipment to the public switched telecommunications network. PBX Trunks are available to Business Customers as lnward, Outward or Two-Way combination trunks where services and facilities permit. Each PBX Trunk is provided with Touchtone signaling at no additional charge. An optional per trunk Hunting feature is available for Customers which routes a call to the next idle trunk in a prearranged group (see Sections 7.2 and7.3). PBX Trunks may also be equipped with Direct Inward Dialing (DID) capabiliff and DID number blocks for additional charges (see Section 7.6). 7.5.1 Southwestern Bell Service RATE CLASS Recurring Charge Non-Recurring Charge Rate Class I Rate Class 2 Rate Class 3 Rate Class 4 $31.45 s34.55 $39.95 $41.25 $84.00 s84.00 s84.00 s84.00 Issued: November 3, 2017 Issued by:Vance Witt, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Effective: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas TariffNumber 2 Original Page 54 SECTION 7.0 - LOCAL RESALE SERVICES PRICE LIST (CONTINUED) 7.6 Direct Inward Dialing (DID) Service Direct hward Dialing ("DID") permits calls incoming to a PBX system or other Customer Premises Equipment to be routed to a specific station without the assistance of an attendant. DID calls are routed directly to the station associated with the called number. DID service as offered by the Company provides the necessary fiunks, telephone numbers, and out-pulsing of digits to enable DID service at a Customer's location. DID service requires special PBX software and hardware not provided by the Company. Such hardware and software is the responsibility of the Customer. The following charges apply to Customers subscribing to DID service provided by the Company. These charges are in addition to recurring and non-recurring charges for PBX Trunks as shown in Section 7.5 of this tariff. The Customer will be charged for the number of DID numbers utilized out of the available 20 numbers (or l0 numbers in Verizon territory). Southwestern Bell Area InstallationCharger MonthlyRecurring Establish Trunk Group and Provide l't Block of 100 DID Numbers Each Additional Block of 100 DID Numbers DID Trunk Termination: Per Inward Only Trunk Dual Tone Multifrequency Pulsing Option, Per Trunk Automatic Intercept Service, Per Number Referred $ r 40.00 sr40.00 s2s.00 $25.00 $250.00 $ r s0.00 $ r6.00 $42.15 $53.00 N/A 1 A Service and Equipment Charge of $8.50 will apply to all installation charges. Issued: November 3, 2077 Issued by:Vance Witt, Managing Member TIME CLOCK rcLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Effective: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page 55 SECTION 7.0 - LOCAL RESALE SERVICES PRICE LIST (CONTINUED) 7.7 Advanced Services 7.7.1 Time Ctock ISDN PRI Service with Unlimited Local Calling ISDN PRI offers an array of value-added features, such as calling number identification and call-by-call selection that enhance productivity. ISDN Pzu is configured with 23 64 Kbps bi-directional B (Bearer) channels and one 64 Kbps D (Data) channel. Unique to ISDN PRI is its ability to designate the D channel to handle all of the signaling and call control requirements and leave the remaining 23 B channels free for any mix of circuit-switched voice and data. Each of these products is offered under a 12,24 or 36 month term agreement. Rates include unlimited local calling for sent-paid, directly dialed calls. Rates do not include calling card calls, information type calls to Time and Weather, 555, 700, 900,976 Services, Directory Assistance or any other type of Operator Handled call. Time Clock ISDN PRI includes the following non-optional Feature Package: Inbound Calling Line ID- Name & Number and Call by Call Selection. Regional Toll and Long Distance Services must be PIC'd to the Company. These rates are in addition to ISDN Pzu and DSI rates below. Recurring Charges Monthly Recurring Charge l2 Months 24 Months 36 Months SBC Area ICB ICB ICB Verizon Area ICB ICB ICB Issued: November 3, 2017 Issued by:Vance Witt, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52ncl Ave. Miami, Florida 33143 Effective: TIME CLOCK SOLUNONS, LLC 87255W 52nd Ave. Miami, Floricla 33143 Arkansas Tariff Number 2 Original Page 56 7.0 _ LOCAL RESALE SERVICES Non-Recurrins Charges 7.7.2 Time Clock Digital DS-l PBX Service with Unlimited Local Calling This service provides a trunk side DSI electrical interface fi'om the customer's digital PBX system to a Time Clock digital port on a local Company switch for the origination and termination of calls. Traffic to and from the digital PBX can be received or dialed directly from any PBX station without the need for an attendant. These digital trunks deliver a high-speed DSI (Tl) connection between your PBX and the Company network. There are upto24 channels on one facility, each ofwhich can be used to place or receive calls. This multi-channel capability dramatically reduces the need for additional PBX circuit cards. I Expedite Service Charges apply when customer requests installation of service in less fime than normal installation interval of 30 business days. 2 Order Supplement Charges apply when a change of the Requested Service Date is requested by customer. A change of requested service date must be within 30 days of the previous requested service date. In no event will the Company be obligated to accept more than three (3) changes to a requested service date. The service will be deemed canceled upon the fourth (4) such request and applicable Order Cancellation Charges will apply. Issued: November 3, 2017 Issued by:Vance Witt, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave, Miami, Florida 33143 Non-Recurring Charge 12 Months 24 Months 36 Months SBC Area First Line ICB ICB ICB Each Add'l Line ICB ICB ICB Verizon Area First Line ICB ICB ICB Each Add'l Line ICB ICB ICB Expedite Service Charger Per PRI SBC ICB Verizon ICB Order Supplement Charge2 First Change Subsequent Change SBC ICB ICB Verizon ICB ICB Order Cancellation Charge2 Per PRI SBC ICB Verizon ICB Effective: TIME CLOCK SOLUTIONg LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page57 7 _ LOCAL RESALE SERVICES PRICE LIST Each of these products is offered under a 12,24 or 36 month term agreement. Rates include unlimited local calling for sent-paid, directly dialed calls. Rates do not include calling card calls, information type calls to Time and Weather, 555, 700, 900,976 Services, Directory Assistance or any other type of Operator Handled call. Regional Toll and Long Distance Services must be PIC'd to the Company. These rates are in addition to ISDN PRI and DSI rates below. Monthly Recurring Charges Monthly Recurring Charge l2 Months 24 Months 36 Months SBC Area ICB ICB ICB Verizon Area ICB ICB ICB Non-Recurring Charqes t Expedite Service Charges apply when customer requests installation of service in Iess time than normal installation interval of 30 business days. 2 Order Supplement Charges apply when a change of the Requested Service Date is requested by customer. A change of requested service date must be within 30 days of the previous requested service date, In no event will the Company be obligated to accept more than three (3) changes to a requested service date. The service will be deemed canceled upon the fourth (4) such request and applicable Order Cancellation Charges will apply. Issued: November 3, 2017 Issued by:Vance Witt, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Non-Recurrin.q Charge l2 Months 24 Months 36 Months SBC Area First Line ICB ICB ICB Each Add'lLine ICB ICB ICB Verizon Area First Line ICB ICB ICB Each Add'l Line ICB ICB ICB Expedite Service Charger Per DS I SBC ICB Verizon ICB Order Supplement Charge2 First Change Subsequent Change SBC ICB ICB Verizon ICB ICB Order Cancel lation Charge2 Per DS I SBC ICB Verizon ICB Effective: SECTION 7.0 - LOCAL RESALE SERVICES PRICE LIST (CONTINUED) 7.7.3 Time Clock ISDN PRI Service with Unlimited Local Calling and Bundled ToIULD Service ISDN PRI offers an array of value-added features, such as calling number identification and call-by-call selection that enhance productivity. ISDN PRI is configured with 23 64 Kbps bi-directional B (Bearer) channels and one 64 Kbps D (Data) channel. Unique to ISDN PRI is its abiliry to desigrrate the D channel to handle all of the signaling and call control requirements and leave the remaining 23 B channels free for any mix of circuit-switched voice and data. This product is offered under a 12,24 or 36 month term agreement. Rates include unlimited local calling for sent-paid, directly dialed calls. Rates do not include calling card calls, information type calls to Time and Weather,555,700,900,976 Services,DirectoryAssistanceoranyothertypeofOperatorHandledcall. The Unlimited Local Calling and Bundled TolLrLD Service Products are offered with six different increments of Toll/LD Minutes of Use: 5,000, 10,000, 15,000, 30,000,50,000 and l00,000.Installation charges are included in the monthly recurring charges. Regional Toll and Long Distance Services must be PIC'd to the Company. Time Clock ISDN PRI with Unlimited Local and Bundled 5.000 Long Distance MOU This package includes unlimited local and 5,000 long distance minutes of use. Also included is lnbound Calling Line ID-Name & Number & Call-by-Call Selection (ISDN PRI) long distance usage @ 5,000 MOUs (including regional toll). Usage over the selected LD package will be billed at S0.049 per minute Monthly Recurring Charge .12 Months 24 Months 36 Months SBC Area ICB ICB ICB Verizon Area ICB ICB ICB nlimited Local and Bundled l0 000 Distance This package includes unlimited local and 10,000 long distance minutes of use. Also included is Inbound Calling Line ID-Name & Number & Call-by-Call Selection (ISDN PRI) long distance usage @ 10,000 MOUs (including regional toll). Usage over the selected LD package will be billed at $0.049 per minute. Monthly Recurring Charge l2 Months 24 Months 36 Months SBC Area ICB ICB ICB Verizon Area ICB ICB ICB TIME CLOCK SOLUTIONS, LLC 87255V'l52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page 58 Issued: November 3, 2077 Issued by:Vance Witt, Managing Member TIME CI-OCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 L,ffective: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page 59 7._LOCAL RESALE SERVICES PRICE LIST Time Clock ISDN PRI with Unlimited Local and Bundled 15.000 Lone Distance MOU This package includes unlimited local and 15,000 long distance minutes of use. Also included is Inbound Calling Line ID-Name & Number & Call-by-Call Selection (ISDN PRI) long distance usage @ 15,000 MOUs (including regional toll). Usage over the selected LD package will be billed at $0.049 per minute. Monthly Recurring Charge 12 Months 24 Months 36 Months SBC Area ICB ICB ICB Verizon Area ICB ICB ICB Time Clock ISDN PRI with Unlimited Local and Bundled 30.000 Lone Distance MOU This package includes unlimited local and 30000 long distance minutes of use. Also included is Inbound Calling Line ID-Name & Number & Call-by-Call Selection (ISDN PRI) long distance usage @ 30,000 MOUs (including regional toll). Usage over the selected LD package will be billed at $0.049 per minute. Monthly Recurring Charge l2 Months 24 Months 36 Months SBC Area ICB ICB ICB Verizon Area ICB ICB ICB Time Clock ISDN PRI with Unlimited Local and Bundled 50.000 Lone Distance MOU This package includes unlimited local and 50,000 long distance minutes of use. Also included is Inbound Calling Line ID-Name & Number & Call-by-Call Selection (ISDN PRI) long distance usage @ 50,000 MOUs (including regional toll). Usage over the selected LD package will be billed at S0.049 per minute. Monthly Recurring Charge l2 Months 24 Months 36 Months SBC Area ICB ICB ICB Verizon Area ICB ICB ICB Issued: November 3, 2077 Issued by:Vance Wift, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Effective: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page 60 SECTION 7.0 _ LOCAL RESALE SERVICES PRICE LIST (CONTINUED) Time Clock ISDN PRI with Unlimited Local and Bundled 100.000 Lone Distance MOU This package includes unlimited local and 100,000 long distance minutes of use. Also included is Inbound Calling Line ID-Name & Number & Call-by-Call Selection (ISDN PRI) long distance usage @ 100,000 MOUs (including regional toll). Usage over the selected LD package will be billed at $0.049 per minute. Monthly Recurring Charge l2 Months 24 Months 36 Months SBC Area ICB ICB ICB Verizon Area ICB ICB ICB 7.7.4 Time Clock Digital DS-l PBX Service with Unlimited Local Calling and Bundled Toll/LD Service This service provides a trunk side DS I electrical interface fiom the customer's digital PBX system to a Time Clock digital port on a local Company switch for the origination and termination of calls. Traflic to and from the digital PBX can be received or dialed directly from any PBX station without the need for an attendant. These digital trunks deliver a high-speed DSI (Tl) connection between your PBX and the Company network. There are upto24 channels on one facility, each ofwhich can be used to place or receive calls This multi-channel capability dramatically reduces the need for additional PBX circuit cards. Each of these products is offered under a 12, 24 or 36 month term agreement. Rates include unlimited local calling for sent-paid, directly dialed calls. Rates do not include calling card calls, information type calls to Time and Weather, 555, 700, 900,976 Services, Directory Assistance or any other type of Operator Handled call. The Time Clock Digital DS-l PBX Service with Unlimited Local Calling and Bundled Toll/LD Service Products are offered with six different increments of Toll/LD Minutes of Use: 5,000, 10,000, 15,000, 30,000, 50,000 and 100,000. Installation charges are included in the monthly recurring charges. Regional Toll and Long Distance Services must be PIC'd to the Company. Time Clock ISIN DSI with Unlimited Local and Bundled 5.000 Lone Distance MOU This package includes unlimited local and 5,000 long distance minutes of use. Also included is Inbound Calling Line lD-Name & Number and long distance usage @ 5,000 MOUs (including regional toll). Usage over the selected LD package will be billed at $0.049 per minute. Monthly Recurring Charge l2 Months 24 Months 36 Months SBC Area ICB ICB ICB Verizon Area ICB ICB ICB Issued: November 3, 2C.17 Issued by:Vance Witt, Managing Member TIME CI,OCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Effective: TIME CLOCK SOLUTIONg LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page6'L SECTION 7.0 _ LOCAL RESALE SERVICES PRICE LIST (CONTINUED) Time Clock ISDN DSI with Unlimited Local and Bundled 10.000 Lone Distance MOU This package includes unlimited local and 10,000 long distance minutes of use. Also included is Inbound Calling Line lD-Name & Number and long distance usage @ 10,000 MOUs (including regional toll). Usage over the selected LD package will be billed at $0.049 per minute. Monthly Recurring Charge l2 Months 24 Months 36 Months SBC Area ICB ICB ICB Verizon Area ICB ICB ICB Time Clock ISDN DSI with Unlimited Local and Bundled 15,000 Long Distance MOU This package includes unlimited local and 15,000 long distance minutes of use. Also included is Inbound Calling Line ID-Name & Number and long distance usage @ 15,000 MOUs (including regional toll). Usage over the selected LD package will be billed at $0.049 per minute. Monthly Recurring Charge l2 Months 24 Months 36 Months SBC Area ICB ICB ICB Verizon Area ICB ICB ICB Time Clock ISDN DSI with Unlimited Local and Bundled 30.000 Long Distance MOU This package includes unlimited local and 30000 long distance minutes of use. Also included is Inbound Calling Line ID-Name & Number and long distance usage @ 30,000 MOUs (including regional toll). Usage over the selected LD package will be billed at $0.049 per minute. Monthly Recurring Charge l2 Months 24 Months 36 Months SBC Area ICB ICB ICB Verizon Area ICB ICB ICB Time Clock ISDN DSI with Unlimited Local and Bundled 50.000 Lone Distance MOU This package includes unlimited local and 50,000 long distance minutes of use. Also included is Inbound Calling Line ID-Name & Number and long distance usage @ 50,000 MOUs (including regional toll). Usage over the selected LD package will be billed at $0.049 per minute. Monthly Recurring Charge l2 Months 24 Months 36 Months SBC Area ICB ICB ICB Verizon Area ICB ICB ICB Issued: November 3, 20-l7 Issued by:Vance Witt, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Effective: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page62 SECTION 7.0 _ LOCAL RESALE SERVICES PRICE LIST (CONTINUED) Time Clock ISDN DSI with Unlimited Local and Bundled 100.000 Lon&Distance MOU This package includes unlimited local and 100,000 long distance minutes of use. Also included is Inbound Calling Line ID-Name & Number and long distance usage @ 100,000 MOUs (including regional toll). Usage over the selected LD package will be billed at $0.049 per minute. Monthly Recurring Charge l2 Months 24 Months 36 Months SBC Area ICB ICB ICB Verizon Area ICB ICB ICB 7.7.5 Time Clock ISDN BRI Service Time Clock ISDN BRI (Basic Rate Interface) uses standard "twisted pair" cables and is nearly three times faster than a 56K dial up line. Time Clock ISDN PRI (Primary Rate Interface) uses a 1.544 Mbps digital transport facility (Tl). Both services provide the superior clarity of digital transmission, a high-speed data interface and sufficient bandwidth capacity to fulfill your current and future communication needs. ISDN BRI consists of two 64 Kbps B (Bearer) channels and one 16 Kbps D (Data) channel. Each B channel has the ability to integrate voice, data, image and video. The B channels may be kept separate or bonded together to deliver 128 Kbps. Monthly Recurrinq Charses Monthly Recurring Charger ISDN Basic Exchan.qe Di.eital Line, each $ r 0.00 ISDN Basic Exchan.qe Circuit Switched Voice First Line n/a Second Line 2.00 ISDN Basic Exchange Circuit Switched Data, each 2.00 ISDN Basic Exchange Alternate Circuit Switched Voice/Data, each 2.00 NOTES FOR ALL ADVANCED SERVICES PACKAGES: Availability of services must be verified with the Company based on customer address and NPA-NXX. Rates do not included FCC End User Charge, FCC Port Charge, or other surcharges and taxes. Minimum service period is l2 months. If service is cancelled prior to the end of the contract, a termination charge will be calculated as follows: a. The average of the sum of all line charges on three previous Company invoices to the customer (excluding taxes) multiplied by the number of months remaining in the term agreement. t These ISDN BRI rates are a supplement to individual Message Rate Service. Issued: Noven-rber 3, 2017 Issued by:Vance Witt, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52ncl Ave. Miami, Floricla 33143 Effective: TIME CLOCK SOLUTION' LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page 63 SECTION 7.0 - LOCAL RESALE SERVICES PRICE LIST (CONTINUED) 7.8 Optional Calling Features The features in this section are made available on an individual basis or as part of multiple feature packages. All features are provided subject to availability. Certain features may not be available with all classes of service. Transmission levels for calls forwarded or calls placed or received using optional calling features may not be acceptable for all uses in some cases. 7.8.1 Features Offered on a Usage Sensitive Basis The following features are available to all local exchange Business and Residence line Customers where facilities and services permit. Customers may utilize each feature by dialing the appropriate access code. The Customer will be billed the Per Feature Activation Charge shown in the following table each time a feature is used by the Customer. Customers may subscribe to these features on a monthly basis at their option to obtain unlimited use of these features for a fixed monthly charge. Features Residence Business Three-Way Calling Call Return Repeat Dialing Call Trace $ 1.49 $1.49 $0.75 $8.00 $1.49 sr.49 $0.7s $8.00 Denial of per call activation for Three-Way Calling, Call Retum and Repeat Dialing from any line or tmnk is available to Customers upon request at no additional charge. Issued: November 3, 2077 Issued by:Vance Witt, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Effective: TIME CLOCK SOLUTIONg LLC 87255W 52nd Ave. Miami Florida 33143 Arkansas Tariff Number 2 Original Page 64 SECTTON 7.0 _ LOCAL RESALE SERVICES PRICE LIST (CONTINUED) 7.8 Optional Calling Features, (Continued) 7.8.2 Features Offered on a Monthly Basis The following optional calling feahres are offered to Customers on a monthly basis. Customers are allowed unlimited use of each feature. No usage sensitive charges apply. Multiline Customers must order the appropriate number of features based on the number of lines which will have access to the feature. Southwestern Bell Area Optional Calling Feature Residence Business Call Forwarding Variable Call Forwarding Variable - Selective Call Forwarding - Busy Line Call Forwarding - No Answer Call Forwarding - Busy Line and No Answer Call Forwarding - Remote Access Simultaneous Call Forwarding CallWaiting Speed Calling (8 codes) Speed Calling (30 codes) Three Way Calling Priority Call Anonymous Call Rejection Caller ID - Number Caller ID -Name Caller ID - Call Waiting Options Auto Redial Call Return CallBlock Personalized Ring - One number Personalized Ring - Two additional numbers Call Transfer Disconnect s5.00 $2.99 $0.7s s0.7s sl.00 $ 1.00 s3.50 $6.00 $s.00 N/A $5.00 $3.49 $2.25 $7.99 $7.99 s4.s0 $5.00 $5.00 $5.00 $2.9s $2.9s N/A $6.50 $5.00 $3.90 $3.90 $s.20 $3.00 $3.s0 s5.25 $6.00 $5.20 $6.50 s5.00 $2.00 $9.50 $9.50 $6.00 s5.50 ss.00 s5.50 $7.00 $7.00 s15.00 Issued: November 3, 2017 Issued by:Vance Witt, Managing Member TIME CLOCK SOLUI]ONS, LLC 87255W 52ncl Ave. Miami, Florida 33143 Effective: TIME CLOCK SOLUTIONg LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page 65 8.1 Directory Listings 8.1.1 General SECTION 8.0 - DIRECTORY ASSISTANCE AND LISTING SERVICES The name of subscriber orjoint user. The name ofeach business enterprise which the subscriber orjoint user conducts. The name by which the business of a subscriber or joint user is known to the public. Only one such name representing the same general line of business will be accepted. The name of any person associated with the subscriber or joint user in the same business. The name of any person, frm or organization which subscriber or joint user is authorized to represent, or the name ofan authorized representative ofthe subscriber orjoint user. Altemative spelling of an individual name or alternative arrangement of a business name, provided the listing in the judgment of the Company, is not for advertising purposes. The name of a publication issued periodically by the subscriber or joint user. The name of an inactive business organization in a cross-reference listing when authorized by such business or organization. The name of a member of subscriber's domestic establishment when business service is fumished in the subscriber's residence. The name of a corporation which is the parent or a subsidiary of the subscriber. The name of a resident of a hotel, apartment house, boarding house or club which is furnished PBX service, may be included in a residence type listing with the telephone number of the PBX service. The name of the subscriber to a sharing arrangement. The following rules apply to standard listings in light face type in the white pages (alphabetical section) of the telephone directory and to the Directory Assistance records of the Company. Only information necessary to identi$ the Customer is included in these listings. The Company uses abbreviations in listings. The Company may reject a residence listing, which is judged to be advertising. It may also reject a listing it judges to be objectionable. A name made up by adding a term such as Company, Shop, Agency, Works, etc. to the name of a commodity or service will not be accepted as a listing unless the subscriber is legally doing business under that name. A name may be repeated in the white pages only when a different address or telephone number is used. 8.f .2 Composition of Listings (A) Names The following names may be included in business service listings: (l) (2) (3) (4) (5) (6) (7) (8) (e) (10) (t t) Issued: November 3, 2017 Issued by:Vance Witt, Managing Member TIME CLOCK SOLLIIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Effective: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page66 SECTION 8.0 - DIRECTORY ASSISTANCE AND LISTING SERVICES (CONTINUED) 8.1 DirectoryListings,(Continued) 8.1.2 Composition of Listings, (Continued) (B) Desisnation The purpose ofa business designation is to identiff the listed party and not to advertise the business. No designation of the nature of the business is included if this is sufficiently indicated by the name. Where a listed party is engaged in more than one general line of business, one additional business designation may be included in the listing when necessary to identify the listed party. When a listed party has two or more listed telephone number or two or more business addresses, designations indicating the branches of the organization may be included where necessary to assist the public in calling. A designation may include a title to indicate a listed party's official position, but not the name of the firm or corporation with which the individual is connected. Individual names or titles are not shown following the name of a firm or corporation. A term such as "renting agent" may be included in a listing indented under the name of a building, provided the agent maintains a renting office in such a building. A designation is not ordinarily provided in a residence type listing except for residential service as permitted under the terms of this tariff. A professional designation is permitted on residence service in the case of a physician, surgeon, dentist, osteopath, chiropodist, podiatrist, optometrist, chiropractor, physiotherapist, Christian Science practitioner, veterinary surgeon, registered nurse or licensed practical nurse, provided that the same name and designation is also listed on business service ofthat subscriber or another subscriber in the same or different directory. The listing of service in the residence of a clergyman may include the desigration "parsonage," "rectory," "parish house," or "manse," and any such listing may be indented under a listing in the name of the church. Where residence service is fumished in a church study, the listing may include the designation "study." (C) Address Each residence or non-profit listing may, but does not have to, include the house number and street name of the residence where the telephone service is provided. Other information, such as a building name or a locality designation, may be included to help identify the Customer. Issued: November 3, 2017 Issued by:Vance Witt, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Effective: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page 67 SECTION 8.0 - DIRECTORY ASSISTANCE AND LISTING SERVICES (CONTINUED) 8.1 DirectoryListings,(Continued) 8.1.2 Composition of Listings, (Continued) (D) Telephone Number Each listing may include only one telephone number, except in an alternate telephone number listing where each number listed is considered a line for rate purposes. A listing may include only the telephone number of the first line of a PBX system or incoming service group, except that a trunk not included in the incoming service group of a PBX system, or the first trunk of a separate incoming service group of a PBX system may be listed to meet special conditions where a corporation and its subsidiaries use the same PBX system. 8.1.3 Types of Listings (A) Standard Listing A standard listing includes a name, designation, address and telephone number of the Customer. It appears in the White Pages of the telephone directory and in the Company's Directory Assistance records. (B) Indented Listing An indented listing appears under a standard listing and may include only a designation, address and telephone number. An indented listing is allowed only when a Customer is entitled to two or more listings of the same name with different addresses or different telephone numbers. For example: Smith, John MD Office 125 Portland 555-4180 Residence 9 Glenway 555-8345 Such listing may be fumished as an indented listing or as a sub-caption. The telephone number in such a listing may be that of another service furnished the same subscriber or one of the subscriber's PBX trunks not included in the incoming service group, or the service furnished a diflbrent subscriber. Issued: November 3, 201,7 Issued by:Vance Witt Managing Member TIME CLOCK SOLUTIONS, LLC 8725SW 52nd Ave. Miami, Florida 33143 Effective: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page 68 SECTION 8.0 - DIRECTORY ASSISTANCE AND LISTING SERVICES (CONTINUED) 8.1 DirectoryListings,(Continued) 8.1.3 Types of Listings, (Continued) (C) Alternate Telephone Number Listing and Night Listing Any listed party who has made the necessary arrangements for receiving telephone calls during his or her absence may have an alternate telephone number listing or a night listing, such as the following. If no answer call (telephone number) Night calls (telephone number) Night calls after 5 PM (telephone number) Nights, Sundays and holidays (telephone number) 5PM to 9AM weekdays, Saturday until 9AM, Monday and holidays (telephone number) Such listing may be furnished as an indented listing or as a sub-caption. The telephone number in such a listing may be that of another service furnished the same subscriber or one of the subscriber's PBX trunks not included in the incoming service group, or the service furnished a different subscriber. (D) Duplicate Listing Any listing may be duplicated in a different directory or under a separate geographical heading in the same directory. Such listing may be duplicated in indented form. (E) Reference Listing A subscriber having exchange services listed under different geographical headings may have an indented listing in reference form in lieu ofa duplicate listing. (F) Cross Reference Listing A cross reference listing may be furnished in the same alphabetical gpup with the related listing when required for identification of the listed party and not desigrrated for advertising purposes. Issued: November 3, 2077 Issuecl by:Vance Witt, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Effective: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page69 8.1 SECTION 8.0 - DIRECTORY ASSISTANCE AND LISTING SERYICES (CONTINUED) Directory Listings, (Continued) Free Listings The following listings are provided at no additional charge to the Customer: one listing for each individual line service, auxiliary line or PBX system. Rates for Additional Listings - Business Customers The following rates and charges apply to additional listings requested by the Customer over and above those free listings provided for in Section 8.1.4. 8.1.4 8.1.5 Type of Listing Residential Charge Business Charge Alternate Listing $2.49 $6.00 Additional Listing $2.49 $6.00 Vance Wift, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Effective:Issued: November 3, 2017 Issued by: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page70 8.2 SECTION 8.0 - DIRECTORY ASSISTANCE AND LISTING SERVICES (CONTINUED) Non-Published Service 8.2.1 General Non-published service means that the Customer's telephone number is not listed in the directory, not does it appear in the Company's Directory Assistance Records. 8.2.2 Regulations This service is subject to the rules and regulations for E9l I service, where applicable. The Company will complete calls to a non-published number only when the caller dials direct or gives the operator number. No exceptions will be made, even if the caller says it is an emergency When the Company agrees to keep a number unlisted, it does so without any obligation. Except for cases of gross negligence or willful misconduct, the Company is not liable for any damages that might arise from publishing a non-published number in the directory or disclosing it to some. If, in error, the telephone number is published in the directory, the Company's only obligation is to credit or refund any monthly charges the Customer paid for non-published service. The subscriber indemnifies (i.e., promises to reimburse the Company for any amount the Company must pay as a result of) and save the Company harmless against any and all claims for damages caused or claimed to have been caused, directly or indirectly, by the publication of a non-published service or the disclosing of said number to any person. 8.2.3 Rates and Charges There is a monthly charge for each non-published service. A nonrecurring charge of $8.00 will apply when ordering or changing service. This charge does not apply if the Customer has other listed service at the same location; if the Customer lives in a hotel, boarding house or club with Iisted service; or if the service is installed for a temporary period. Non-published service charge, per month $4.9s Issued: November 3, 2017 Issued by:Vance Wift, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Effective: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page77 8.3 SECTION 8.0 - DIRECTORY ASSISTANCE AND LISTING SERVICES (CONTINUED) Non-Listed Service 8.3.1 General Non-listed service means that the Customer's telephone number is not listed in the directory, but does it appear in the Company's Directory Assistance Records. 8.3.2 Regulations This service is subject to the rules and regulations for E9 I I service, where applicable The Company will complete calls to a non-listed number, When the Company agrees to keep a number unlisted, it does so without any obligation. Except for cases of gross negligence or willful misconduct, the Company is not liable for any damages that might arise from publishing a non-listed number in the directory or disclosing it ti some. If, in error, the telephone number is listed in the directory, the Company's only obligation is to credit or refund any monthly charges the Customer paid for non-listed service. The subscriber indemnifies (i.e., promises to reimburse the Company for any amount the Company must pay as a result of) and save the Company harmless against any and all claims for damages caused or claimed to have been caused, directly or indirectly, by the publication of a non-listed service or the disclosing of said number to any person. 8.3.3 Rates and Charges There is a monthly charge for each non-listed service, per number. A nonrecurring charge of $8.00 will apply when ordering or changing service. This charge applies if the Customer has other listed service at the same location; if the Customer lives in a hotel, boarding house or club with listed service; or if the service is installed for a temporary period. Non-listed service charge, per month:s2.95 8.4 Directory Assistance Services 8.4.1 DirectoryAssistance A Directory Assistance charge applies per local directory assistance call. The Customer may make two (2) requests for a telephone number per call. The Directory Assistance Charge applies regardless of whether the Directory Assistance operator is able to supply the requested number. No charge applies for the first call per month per residence line. Each Local Directory Assistance Call s1.2s Issued: November 3, 20-17 Issued by:Vance Witt, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Effective: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page72 SECTION 9.0 - Reserved for Future Use 9.1 Reserved for Future Use Issued: November 3, 2017 Issued by:Vance Witt, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Effective: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami" Florida 33143 Arkansas Tariff Number 2 Original Page73 SECTION IO.O - SUPPLEMENTAL SERVICES l0.l Custom Calling Features 10.1.1 FeaturePackages A. Business Necessities Package Business customers may subscribe to this group of Call Management Services for one discounted monthly price. Business Essentials is composed of the following services, purchased as monthly subscriptions only: . Call Forwarding . Remote Access to Call Forwarding (RACF) . Three-way Calling . A fourth Call Management service, selected by the customer from the following choices: . Anonlrmous Call Rejection . Auto Redial . Call Blocker . Call Return . CallWaiting . Distinctive Ring - Primary number . Priority Call . Selective Call Forwarding . Speed Calling 30 RACF may be removed or eliminated liom Business Necessities at the customer's option. The package price will be adjusted if the customer de-selects RACF. Any of the Call Management Services included in Business Necessities may also be subscribed to on an individual basis under the terms specified in this tariff. The applicable service connection charge will not be applied to Business Necessities. Issued: November 3, 2017 Issued by:Vance Witt, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Effective: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page74 1O.O - SUPPLEMENTAL SERVICES (CONTINUED) l0.l Custom Calling Features, (Continued) 10.1.1 Feature Packages, (Continued) A. Business Necessities Package, (Continued) In addition to the discount that applies to this package, customers who subscribe to Business Necessities will receive a discount on the following Call Management Services, purchased as monthly subscriptions only, when they are installed on the same line and ordered in conjunction with, or subsequent to, the purchase ofthis package: . Anonymous Call Rejection . Auto Redial . Call Blocker . Call Return . Call Waiting . Call Waiting ID . Call Waiting ID Options . Caller lD . Distinctive Ring . Priority Call . Intemet Caller ID . Selective Call Forwarding . Speed Calling 30 The discount on the additional Call Management Services will be one dollar ($ I .00) per feature, per line, limited to a total credit of five dollars ($5.00) per line. The applicable service connection charge for one or more individual Call Management Services will apply when individual Call Management Services are added to the same line containing Business Essentials subsequent to the package order. Rates Business Necessities Monthly Rate $ r 3.95With Remote Access to Call Forwarding (RACF) $12.25Without RACF Issued: November 3, 2017 Issued by:Vance Witt, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Effective: TIME CLOCK SOLUTION9 LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page7l rO.O - SUPPLEMENTAL SERVICES (CONTINUED) 10.1 Custom Calling Features, (Continued) l0.l.l Feature Packages, (Continued) B. Business Deluxe Package Business customers may subscribe to this predefined group of Call Management Services for one discounted monthly price. Business Deluxe is composed of the following Call Management Services, purchased as a monthly subscription only: . Auto Redial . Call Forwarding . Call Retum . Call Waiting . Caller ID . Priority Call . Remote Access to Call Forwarding (RACF) . Three-way Calling Call Waiting may be removed or eliminated from Business Deluxe, at the customer's option. No adjustment is made to the package price when Call Waiting is de-selected. RACF may be removed or eliminated from Business Deluxe at the customer's option. No adjustment is made to the package price when RACF is de-selected. Any of the Call Management Services included in Business Deluxe may also be subscribed to on an individual basis under the terms specified in this tariff. The applicable service connection charge will not be applied to Business Deluxe Vance Witt, Managing Member TIME CLOCK SOLUIION' LLC 87255W 52nd Ave. Miami, Florida 33143 Effective:Issued: November 3, 2077 Issued by: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page76 1O.O - SUPPLEMENTAL SERVICES (CONTINUED) l0.l Custom Calling Features, (Continued) l0.l.l Feature Packages, (Continued) B. Business Deluxe Package, Cont'd. Customers who subscribe to Business Deluxe will receive a discount on the following Call Management Services purchased as monthly subscriptions only when they are installed on the same line, ordered in conjunction with, or ordered subsequent to, the purchase of this package: . Anonymous Call Rejection . Call Blocker . Call Waiting ID . CallWaiting lD Options . Distinctive Ring . Internet Caller ID . Selective Call Forwarding . Speed Calling 30 The discount on the additional Call Management Services will be one dollar ($1.00) per feature, per Iine, limited to a total credit of five dollars ($5.00) per line. The applicable service connection charge for one or more individual Call Management Services will apply when individual Call Management Services are added to the same Iine containing Business Deluxe subsequent to the package order. Rates Business Deluxe Monthly Rate With Call Waiting, with RACF 19.95 Without CallWaiting, with RACF 19.95 With Call Waiting, without RACF 19.95 Without Call Waiting, without RACF 19.95 Issued: November 3, 2077 Issuecl by:Vance Witt, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Flffective: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page77 10.1 IO.O . SUPPLEMENTAL SERVICES (CONTINUED) Custom Calling Features, (Continued) 10.1.1 Feature Packages, (Continued) D. Residential Select Three l. Description Residential Select Three is a group of three Call Management services that consists of Caller ID as a required component and two more component services that the customer may choose from the following Selection List: - Three-way Calling - CallForwarding - Call Return - Call Blocker - CallWaiting - Call Waiting ID - Auto Redial - Speed Calling 8 - Distinctive Ring 2.Service Interactions The service interactions of the individual Call Management services in the package apply. 3. General Regulations The package is provided subject to the availability of Central Office capacity and facilities and the availability of each Call Management service in the customer's serving Central Office. Residential Select Three is available to any residence customer where Caller ID and at least two component services are available. The component services may be purchased individually at their standard tariffrates. Residence customers currently subscribing to all Residential Select Three component services may request billing at the Residential Select Three price. Customers who do so must also pay the package installation charge. Residential Select Three may be included in other packages and bundles that are marketed under other names. a. b. c. d. e. Effective:Issued: November 3, 2017 Issued by:Vance Witt, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave, Miami, Florida 33143 TIME CLOCK SOLUTION' LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page78 1O.O - SUPPLEMENTAL SERVICES (CONTINUED) l0.l Custom Calling Features, (Continued) 10.1.1 Feature Packages, (Continued) D. Residential Select Three, (Continued) 3. General Regulations, (Continued) A nonrecurring Service Connection Charge will apply to the installation of a Residential Select package the first time a new or existing customer subscribes to the package. Payment of the Residential Select nonrecurring charge ensures that no subsequent nonrecurring charges will apply if the customer changes or adds features within the Selection List as long as the customer maintains the Residential Select package on that line. If a customer disconnects their Residential Select package from a line, the Residential Select nonrecurring charge would apply again to re-establish a Residential Select package on that line. The Residential Select nonrecurring charge will not apply again if the customer upgrades fi'om Residential Select Three to Residential Select Six or downgrades from Residential Select Six to Residential Select Three; the Call Management Service Connection Charge will also not apply if the customer upgrades from Residential Select Three to Residential Select Six. The Residential Select nonrecurring charge is a line-level charge and if the customer subscribes to Residential Select Three on any additional access line, the Residential Select nonrecurring charge will apply to each such line. Residential Select Three may be ordered on the customer's primary/main line or any additional line. Residential Select Three is offered in association with residence exchange services unless specified otherwise. If the customer must add Call Management services to be eligible for Residential Select Three, the Call management Service Connection Charge will apply in addition to the Residential Select package Service Connection Charge. f. o h. Issued: November 3, 2017 Issued by:Vance Witt, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Effective: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page79 1O.O - SUPPLEMENTAL SERVICES (CONTINUED) 10.1 Custom Calling Features, (Continued) 10.1.1 Feature Packages, (Continued) D. Residential Select Three, (Continued) 4. Limitations a. b. Residential Select Three is available to residence customers only Discounted monthly rates for any other combinations of the services provided in Residential Select Three on the same access line, as specified elsewhere in this tariff, do not apply to the component services selected by the customer within Residential Select Three. In order to receive the 2-Line Residential Select Three price, a customer must have fwo or more lines and have the Residential Select Three package ordered on the main line. Only one 2-Line Residential Select Three package can be ordered on a customer's account. Customers who disconnect their additional access lines will be charged the Residential Select Three price. The Residential Select Three component services may only be purchased as a monthly subscription. Pay-per-activation services and charges are not included in the Residential Select Three package price The component services of Residential Select Three are provided on a per line basis. All services must be ordered on the same line in order for the customer to be eligible for the Residential Select Three price. d. e. Issued: November 3, 2017 Issued by:Vance Wift, Managing Member TIME CI-OCK SOLUTIONS, LLC 8725 SW 52nd Ave. Miami, Florida 33143 Effective: c. TIME CLOCK SOLUTIONS, LLC 8725 SW 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page 80 IO.O - SUPPLEMENTAL SERVICES (CONTINUED) 10.1 Custom Calling Features, (Continued) f0.f.1 FeaturePackages, (Continued) D. Residential Select Three, (Continued) 4. Limitations, Cont'd. f. ob' h. l. Residential Select Three subscribers will benefit fiom the Residential Select Three price until they disconnect one or more of the Residential Select Three component services. Residential Select Three subscribers will continue to benefit from the Residential Select Three price if, on the same order, they disconnect one or both selectable component services and replace those disconnected services with other component services from the Selection List. If the customer subscribes to more than two Call Management Services on the Selection List, the two most expensive services will be included in the package. Services purchased in excess ofthose ordered as components of Residential Select Three will be charged at their standard tariff rates and may include any applicable discounts. Customers who order Caller ID and more than four Call Management services from the Selection List are eligible to purchase Residential Select Six according to the terms of the Residential Select Six tariff. 5. Rates Monthly Rate Section Connection Charge Each Line Rate Group I $ l l.4s $r.9s Rate Group 2 $ 10.10 $ 1.95 Rate Group 3 $8.1 0 s 1.95 Rate Group 4 $8.1 0 $r.9s Issued: November 3, 2017 Issued by:Vance Witt, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Effective: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami Florida 33143 Arkansas Tariff Number 2 Original Page 81 l0.l IO.O - SUPPLEMENTAL SERVICES (CONTINUED) Custom Calling Features, (Continued) 10. l.l Feature Packages, (Continued) E. Residential Select Six L Description 2 Residential Select Six is a group of six Call Management services that consists of Caller ID as a required component and five more component services that the customer may choose from the following Selection List: - Three-way Calling - Call Forwarding - Call Return - Call Blocker - CallWaiting - Call Waiting ID - Auto Redial - Speed Calling 8 - Distinctive Ring Service Interactions The service interactions of the individual Call Management services in the package apply. 3. General Regulations The package is provided subject to the availability of Central Office capacity and facilities and the availability of each Call Management service in the customer's serving Central Office. Residential Select Six is available to any residence customer where Caller ID and at least five component services are available. The component services may be purchased individually at their standard tariffrates. Residence customers currently subscribing to all Residential Select Six component services may request billing at the Residential Select Six price. Customers who do so must also pay the package installation charge. Residential Select Six may be included in other packages and bundles that are marketed under other names. a. b. c. d. e. Effective:Issued: November 3, 2017 Issued by:Vance Witt, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page 82 1O.O - SUPPI,EMENTAL SERVICES (CONTINUED) 10.f Custom Calling Features, (Continued) 10.1.1 Feature Packages, (Continued) E. Residential Select Six, (Continued) 3. GeneralRegulations,(Continued) A nonrecurring Service Connection charge will apply to the installation of a Residential Select package the first time a new or existing customer subscribes to the package. Payment of the Residential Select nonrecurring charge ensures that no subsequent nonrecurring charges will apply if the customer changes or adds features within the Selection List as long as the customer maintains the Residential Select package on that line. If a customer disconnects their Residential Select package from a line, the Residential Select nonrecurring charge would apply again to re-establish a Residential Select package on that line. The Residential Select nonrecurring charge will not apply again if the customer downgrades from Residential Select Six to Residential Select Three or upgrades fiom Residential Select Three to Residential Select Six; the Call Management Service Connection Charge will also not apply if the customer upgrades from Residential Select Three to Residential Select Six. The Residential Select nonrecurring charge is a line-level charge and if the customer subscribes to Residential Select Six on any additional access line, the Residential Select nonrecurring charge will apply to each such line. Residential Select Six may be ordered on the customer's primary/main line or any additional line. Residential Select Six is offered in association with residence exchange services unless specifi ed otherwise. If the customer must add Call Management services to be eligible for Residential Select Six, the Call management Service Connection Charge will apply in addition to the Residential Select package Service Connection Charge. f. ob' h. i. Issued: November 3, 2017 Issued by:Vance Wift, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Effective: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page 83 10.1 rO.O - SUPPLEMENTAL SERVICES (CONTINUED) Custom Calling Features, (Continued) l0.l.l Feature Packages, (Continued) E. Residential Select Six, (Continued) 4. Limitations a. Residential Select Six is available to residence customers only b.Discounted monthly rates for any other combinations of the services provided in Residential Select Six on the same access line, as specified elsewhere in this tariff, do not apply to the component services selected by the customer within Residential Select Six. In order to receive the 2-Line Residential Select Six price, a customer must have two or more lines and have the Residential Select Six package ordered on the main line. Only one 2-Line Residential Select Six package can be ordered on a customer's account. Customers who disconnect their additional access lines will be charged the Residential Select Six price. The Residential Select Six component services may only be purchased as a monthly subscription. Pay-per-activation services and charges are not included in the Residential Select Six package price. The component services ofResidential Select Six are provided on a per line basis. All services must be ordered on the same line in order for the customer to be eligible for the Residential Select Six price. Residential Select Six subscribers will benefit fiom the Residential Select Six price until they disconnect one or more of the Residential Select Six component services. c. d. e. f. Issued: November 3, 2077 Issued by:Vance Witt, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Floricla 33143 Effective: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page 84 IO.O - SUPPLEMENTAL SERVICES (CONTINUED) 10.1 Custom Calling Features, (Continued) l0.l.l Feature Packages, (Continued) E. Residential Select Six, (Continued) 4. Limitations, (Continued) 5. Rates Residential Select Six subscribers will continue to benefit from the Residential Select Three price if, on the same order, they disconnect one or both selectable component services and replace those disconnected services with other component services from the Selection List. If the customer subscribes to more than five Call Management Services on the Selection List, the two most expensive services will be included in the package. Services purchased in excess ofthose ordered as components of Residential Select Three will be charged at their standard tariffrates and may include any applicable discounts. ob' h. l. Monthly Rate Section Connection Charge Each Line Rate Group I $ r 7.98 $ l.9s Rate Group 2 s r6.63 $ 1.95 Rate Group 3 $ r4.63 $1.9s Rate Group 4 $ r4.63 $1.95 Issued: November 3, 2017 Issued by:Vance Witt, Managing Member TIME CLOCK SOI,UTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Effective: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page 85 SECTION II.O - MISCELLANEOUS SERVICES ll.l CarrierPresubscription 11.1.1 General Carrier Presubscription is a procedure whereby a Customer designates to the Company the carrier which the Customer wishes to be the carrier of choice for intraLATA and interLATA toll calls, Such calls are automatically directed to the desigrrated carrier, without the need to use carrier access codes or additional dialing to direct the call to the designated carrier. Presubscription does not prevent a Customer who has presubscribed to an lntraLATA or InterLATA toll carrier from using carrier access codes or additional dialing to direct calls to an alternative long distance carrier on a per call basis. ll.l.2 Presubscription Options - Reserved for Future Use 11.1.3 Rules and Regulations Customers of record will retain their primary interexchange carrier(s) until they request that their dialing arrangements be changed. 11.1.4 PresubscriptionProcedures A new Customer will be asked to select inhaLATA and interLATA toll carriers at the time the Customer places an order to establish local exchange service with the Company. The Company will process the Customer's order for service. All new Customers initial requests for intraLATA toll service presubscription shall be provided free of charge. Customers of record may initiate a intraLATA or interLATA presubscription change at any time, subject to the charges specified in I 1 . I .5 below. If a Customer of record inquires of the Company of the carriers available for toll presubscription, the Company will read a random listing of all available intraLATA carriers to aid the Customer in selection. Vance Witt, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Floricla 33143 Effective: If a new Customer is unable to make selection at the time the new Customer places an order to establish local exchange service, the Company will read a random listing of all available intraLATA and interLATA carriers to aid the Customer in selection. If selection is still not possible, the Company will inform the Customer that he/she will be given 90 calendar days in which to inform the Company of his/her choice for primary toll carrier(s) free of charge. Until the Customer informs the Company of his,/her choice of primary toll carrier, the Customer will not have access to long distance services on a presubscribed basis, but rather will be required to dial a carrier access code to route all toll calls to the carrie(s) of choice. Customers who inform the Company of a choice for toll carrier presubscription within the 90-day period will not be assessed a service charge for the initial Customer request. Issued: November 3, 2077 Issued by: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page 86 I l.l SECTION IT.O _ MISCELLANEOUS SERVICES (CONTINUED) Carrier Presubscription, (Continued) 11.1.5 Presubscription Charges (A) Application of Charges After a Customer's initial selection for a presubscribed toll carrier and as detailed in Paragraph I 1.4.4 above, for any change thereafter, a Presubscription Change Charge, as set forth below will apply. Customers who request a change in intraLATA and interLATA carriers with the same order will be assessed a single charge per line. (B) Nonrecurring Charges Per business or residence line, trunk, or port Initial Line, or Trunk or Port Additional Line, Trunk or Port .00 .00 s5 $5 Issued: November 3, 2017 Issued by:Vance Witt, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Effective: TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Arkaruas Tariff Number 2 Original Page87 t2.l SECTION I2.O-RESERVED FOR FUTURE USE [Reserved for Future Use] Issued: November 3, 2077 Issued by:Vance Witt, Managing Member T]ME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, Florida 33143 Effective: TIME CLOCK SOLUTIONg LLC 87255W 52nd Ave. Miami, Florida 33143 Arkansas Tariff Number 2 Original Page 88 SECTION 13.0 - PROMOTIONAL OFFERINGS / CONTRACT & ICB 13.1 Special Promotions The Company may from time to time engage in special promotional trial service offerings of limited duration (not to exceed ninety days on a per Customer basis for non-optional, recurring charges) designed to attract new subscribers or to increase subscriber awareness of a particular tariff offering. Notice for promotional offerings will be filed with the Commission. 13.2 Contract Rates / Individual Case Basis (ICB) Arrangements In lieu of the rates otherwise set forth in this tariff, rates and charges, including minimum usage, installation, special construction and recurring charges for Carrier's services may be established at negotiated rates on an individual case basis QCB). ICB rates, terms and conditions will be set forth in individual Customer contracts. However, unless otherwise specified, the terms, conditions, obligations and regulation set forth in this tariff shall be incorporated into, and be part of, said conkact, and shall be binding on Carrier and Customer. Specialized rates or charges will be made available to similarly situated customers on a non-discriminatory basis. Issued: November 3, 2077 Issuecl by:Vance Witt, Managing Member TIME CLOCK SOLUTIONS, LLC 87255W 52nd Ave. Miami, F-lorida 33143 Effective: State of Florida County of Miami-Dade Vance Witt, being first duly sworn, deposes and says that he is the Managing Member of TIME CLOCK SOLUTIONS, LLC, the Applicant in the proceeding entitled above, that he has read the foregoing application and knows the contents thereof and;that the same are true of his knowledge, except as to matters which are therein stated on information or belief, and to those matters he believes them to be true. TIME CLOCK SOLUTIONS, LLC has also reviewed all of the Commission Rules and agrees to comply with them. Vrance Witt Managing Member Subscribed and sworn to before this ZS day of o<-tt ta'q 20t7. B n--.-- e-oey.rgW My Commission expires: {'e-b ' zt r zo?-c lt Ri rtl t -a- tr9TAtr Idaho CLEC Filing