Telquest Communications Inc.pdf

TELQUEST COMMUNICATIONS , INC. D/B/
ADVANTAGE PLUS IDPUC - TARIFF
Original Sheet 1
TITLE SHEET
IDAHO TELECOMMUNICATIONS TARIFF
This tariff applies to the intrastate resale telecommunication
services furnished by TelQuest Communications, Inc. d/b/a
Advantage Plus, between one or more points in the State of
Idaho. This tariff is on file with the State Public Utilities
Commission of Idaho and copies may be inspected, during
normal business hours, at the Company s principal place of
business at 5862 Bolsa Avenue, Suite 104, Huntington Beach
CA 94583.
ISSUED:
ISSUED
BY:
November 20, 1998 EFFECTIVE:December 20, 1998
TelQuest Communications, Inc.
d/b/a Advantage Plus.
Mark Ellis, President
5862 Bolsa Avenue, Suite 104
Huntington Beach, CA 94583
[phone]
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 2 0 1998
Boise, Idaho
TELQUEST COMMUNICATIONS , INC. D/B/A
ADVANTAGE PLUS IDPUC - TARIFF
Original Sheet 2
CHECK SHEET
All sheets of this tariff are effective as of the date shown at the bottom of the respective sheet(s).
Original and revised sheets as named below comprise all changes fTom the original tariff and are
currently in effect as of the date on the bottom of this page.
SHEET REVISION
Title Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
ISSUED:
ISSUED
BY:
November 20, 1998 EFFECTIVE:December 20, 1998
TelQuest Communications, Inc.
d/b/a Advantage Plus.
Mark Ellis, President
5862 Bolsa Avenue, Suite 104
Huntington Beach, CA 94583
[phone]
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 2 0 1998
Boise, Idaho
TELQUEST COMMUNICATIONS , INC. D/B/
ADVANTAGE PLUS IDPUC - TARIFF
Original Sheet 3
T ABLE OF CONTENTS
Check Sheet........................................................................................................................................
SECTION I - TECHNICAL TERMS AND ABBREVIATIONS ..................................................................SECTION II - RULES AND .REGULATIONS....................................................................................... ..
Authorization to Obtain Credit Information. ............. ....................................................................
Customer Service...........................................................................................................................
Customer s Liability in the Event of Denial or Disconnection of Service.....................................
Deposit................................................................................................................................... ........ 12
Description of Payment and Billing Periods ................................................................................. 12
Discontinuance of Service ...
........ ........ ............................................................................................
Emergency Calls............................................................................................................................
Interruption of Service..................................................
................................................................
Liability of Carrier........................................................................................................................... 8
Limitations..................................................................................................................................... ..
Obligation of Customer ................................................................................................................. ..
Reinstitution of Service """"""""""""""""""""""""""'"..........................................................
Responsibilities of the Customer .....................................................................................................
Returned Checks............................................................................................................................
Right to Backbill for Improper Use of Carrier s Services.............................................................. 13
Taxes..............................................................................................................................................
Termination by Customer ..............................................................................................................
Undertaking of Advantage Plus..................................................................................................... ..
Use """""""""""""""""""""""""""""....................................................................................... ..
SECTION III - DESCRIPTION OF SERVICES.....................................................................................
General Description of Service............................................... .......................................................
Minimum Call Completion Rate....................................................................................................
Service Area...................................................................................................................................
Service Options..............................................................................................................................
Timing of Calls """""""""""""""""""""""""""........................................................................
SECTION IV - RATES................................................................................. ....................................... 17
Directory Assistance......................................................................................................................
Advantage Plus 800 Service """""""""""""""""""""""""""....................................................
Advantage Plus Residential and Business Service ........................................................................ 17
Advantage Plus Travel Service......................................................................................................
Nonrecurring Charges....................................................................................................................
Volume Discounts... ........... ................ ................................. ... ....................................... ................. 17
ISSUED:November 20, 1998 EFFECTIVE:December 20 , 1998
ISSUED
BY:
TelQuest Communications, Inc.
d/b/a Advantage Plus.
Mark Ellis, President
5862 Bolsa Avenue, Suite 104
Huntington Beach, CA 94583
[phone]
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 2 0 1998
Boise, Idaho
TELQUEST COMMUNICATIONS , INC. D/B/
ADVANTAGE PLUS IDPUC - TARIFF
Original Sheet 4
CONCURRING. CONNECTING OR OTHER PAR TICIP A TING CARRIERS
AT&T Communications, Inc. MCI Telecommunications Corporation, US Sprint
Communications Company, LP.
EXPLANATION OF SYMBOLS. REFERENCE MARKS. AND ABBREVIATIONS
The following symbols shall be used in this tariff for the purpose indicated below:
(C) -
(D) -(I)
(N) -
(R) -
(T) -
to signify change regulations.
to signify discontinued rate or regulation.
to signify increase.
to signify new rate or regulation.
to signify reduction.
to signify a changed in text but no change in rate or regulation.
Glossary of Acronyms:
ID PU C
IXC
LEC
Advantage Plus
Idaho State Public Utilities Commission.
A long distance telephone company which carriers calls between LA T As.
Local exchange company.
Used throughout this tariff to mean TelQuest Communications, Inc. d/b/a
Advantage Plus unless clearly indicated otherwise by the text.
ISSUED:
ISSUED
BY:
November 20, 1998 December 20, 1998EFFECTIVE:
TelQuest Communications, Inc.
d/b/a Advantage Plus.
Mark Ellis, President
5862 Bolsa Avenue, Suite 104
Huntington Beach, CA 94583
[phone]
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 2 0 1998
Boise, Idaho
TELQUEST COMMUNICATIONS , INC. D/B/
ADVANTAGE PLUS IDPUC - TARIFF
Original Sheet 5
TARIFF FORMAT
Sheet Numbering - Sheet numbers appear in the upper right corner of the page. Sheets are
numbered sequentially. However, new sheets are occasionally added to the tariff. When a new
sheet is added between sheets already in effect, a decimal is added. F or example, a new sheet
added between sheets 14 and 15 would be 14.
Sheet Revision Numbers - Revision numbers also appear in the upper right corner of each page.
These numbers are used to determine the most current sheet version on file with the IDPUC. For
example, the 4th revised Sheet 14 cancels the 3rd revised Sheet 14. Because of various
suspension periods, deferrals, etc. the IDPUC follows in its tariff approval process, the most
current sheet number on file with the Commission is not always the tariff page in effect. Consult
the Check Sheet for the sheet currently in effect.
Paragraph Numbering Sequence - There are nine levels of paragraph coding. Each level of
coding is subservient to its next higher level:
2.1
1.1
1.1.A
A.I
1. LA. 1. (a)
(a).
A.l.(a).I.(i)
( a).I.(i).( I)
Check Sheets - When a tariff filing is made with the IDPUC, an updated Check Sheet
accompanies the tariff filing. The Check Sheet lists the sheets contained in the tariff, with a
cross reference to the current revision number. When new pages are added, the check Sheet is
changed to reflect the revision. All revisions made in a given filing are designated by an asterisk
). There will be no other symbols used on this page if these are the only changes made to it
(i., the format, etc. remain the same, just revised revision levels on some pages.) The tariff user
should refer to the latest Check Sheet to find out if a particular sheet is the most current on file
with the IDPUC.
ISSUED:
ISSUED
BY:
December 20, 1998November 20 , 1998 EFFECTIVE:
TelQuest Communications, Inc.
d/b/a Advantage Plus.
Mark Ellis, President
5862 Bolsa Avenue, Suite 104
Huntington Beach, CA 94583
[phone]
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FiliNG
DEC 2 0 1998
Boise, Idaho
TELQUEST COMMUNICATIONS , INC. D/B/
ADVANTAGE PLUS IDPUC - TARIFF
Original Sheet 6
SECTION I - TECHNICAL TERMS AND ABBREVIATIONS
Accounting Code -
A multi-digit code which enables a customer to allocate long
distance charges to its internal accounts.
Access Line -
An arrangement which connects the Customer s location to a
switching center of Advantage Plus' underlying carrier.
Authorized User -
A person, firm, corporation, or any other entity authorized by the
Customer to communicate, utilizing the Carrier s service.
Commission -
The Idaho State Public Utilities Commission.
Company or Carrier
TelQuest Communications, Inc. d/b/a Advantage Plus unless
otherwise clearly indicated by the context.
Customer -
The person, firm, corporation or other entity which orders, cancels
amends or uses service under this tariff and is responsible for
payment of charges and compliance with the Company s tariff.
Long Distance Resale Service -
Long Distance Resale Service is a public communications service
for hire, which includes providing long distance service to
Customers through the resale of leased lines and services provided
by multiple other common Carriers.
User -
The calling party utilizing the services of Advantage Plus and
responsible for the payment of charges.
ISSUED:
ISSUED
BY:
November 20 , 1998 EFFECTIVE:December 20, 1998
TelQuest Communications , Inc.
d/b/a Advantage Plus.
Mark Ellis, President
5862 Bolsa Avenue , Suite 104
Huntington Beach, CA 94583
[phone]
Idaho P~blic Utilities Commission
OffIce of the Secretary
ACCEPTED FOR FILING
DEC 2 0 1998
Boise. Idaho
TELQUEST COMMUNICATIONS , INC. D/B/ A
ADVANTAGE PLUS IDPUC - TARIFF
Original Sheet 7
2.2
SECTION II - RULES AND REGULATIONS , (CONT
Undertaking of Advantage Plus
1.1 Advantage Plus' services and facilities are furnished for communications
originating at specified points within the State of Idaho under terms of this tariff.
Service is provided twenty-four hours a day, seven days a week.
Advantage Plus is a resale common carrier. Advantage Plus ' services provide
intrastate long distance message telephone service to Customers for their direct
transmission and reception of voice, data, and other types of communications.
Advantage Plus may act as the Customer s agent for ordering access connection
facilities provided by other carriers or entities (such as the local exchange carrier),
when authorized by the Customer, to allow connection of a Customer s location to
the Advantage Plus network. The Customer shall be responsible for all regulated
charges due for such service arrangement. The Carrier agrees to dutifully abide by
all Rules and Regulations as set forth by the IDPUc.
The Customer s monthly charge for services are based upon the total time the
Customer actually uses the service. For billing purposes, calls are rounded up to
the next full billing increment, one minute. Minimum call duration time is one
minute.
1.2
1.4 The rates and regulations contained in this tariff apply only to the services
furnished by Advantage Plus and do not apply, unless otherwise specified, to the
lines, facilities, or services provided by a local exchange telephone company or
other common carrier for use in accessing the services of Advantage Plus.
Obligation of Customer
2.2.The customer will assume responsibility for all usage and services billed.
Use
Services provided under this tariff may be used for any lawful purpose for which
the service is technically suited.
ISSUED:
ISSUED
BY:
November 20 , 1998 December 20, 1998EFFECTIVE:
TelQuest Communications, Inc.
d/b/a Advantage Plus.
Mark Ellis, President
5862 Bolsa Avenue, Suite 104
Huntington Beach, CA 94583
[phone]
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 2 0 1998
Boise, Idaho
TELQUEST COMMUNICATIONS , INC. D/B/
ADVANTAGE PLUS IDPUc - TARIFF
Original Sheet 8
2.4
SECTION II - RULES AND REGULATIONS, (CONT
Limitations
2.4.Service is offered subject to the availability of the necessary facilities and equipment
or both facilities and equipment, and subject to the provisions of this tariff.
2.4.2 Advantage Plus reserves the right to discontinue or limit service when
necessitated by conditions beyond its control, or when the Customer is using
service in violation of provisions of this tariff, or in violation of the law.
2.4.With the exception of shared tenant services, all facilities and services provided
under this tariff are directly or indirectly controlled by Advantage Plus and the
Customer may not transfer or assign the use of service or facilities without the
express written consent of the Company. Such transfer or assignment shall only
apply where there is no interruption of the use or location of the service
facilities.
Liability of Carrier *
Liability of the Carrier for damages arising out of mistakes, omissions, interruptions
delays or errors or defects in the transmission occurring in the course of furnishing
service, channels or other facilities and not caused by the negligence of the
Customers, commences upon activation of service and in no event exceeds an
amount equivalent to the proportionate charge to the Customer for the period
service during which such mistakes, omissions, interruptions, delays or errors or
defects in the transmission occur, or as otherwise determined in a court of law. For
the purposes of computing such amount a month is considered to have thirty (30)
days.
In no event will Carrier be responsible for consequential damages or lost profits
suffered by Customer on account of interrupted or unsatisfactory service unless
Carrier is found to have been grossly negligent.
* -
The above tariff language does not constitute a determination by the Commission that a
limitation of liability imposed by the Company should be upheld in a court of law.
Acceptance for filing by the Commission recognizes that it is a court's responsibility to
adjudicate negligence and consequential damage claims. It is also the court'
responsibility to determine the validity of the exculpatory clause.
ISSUED:
ISSUED
BY:
November 20, 1998 EFFECTIVE:December 20, 1998
TelQuest Communications, Inc.
d/b/a Advantage Plus.
Mark Ellis, President
5862 Bolsa Avenue, Suite 104
Huntington Beach, CA 94583
[phone]
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 2 0 1998
Boise, Idaho
TELQUEST COMMUNICATIONS , INC. D/B/A
ADVANTAGE PLUS IDPUc - TARIFF
Original Sheet 9
SECTION II - RULES AND REGULATIONS, (CONT
Responsibilities of the Customer
The Customer is responsible for compliance with the applicable regulations set
forth in this tariff.
6.2 The Customer is responsible placing any necessary orders; for complying with
tariff regulations; and for assuring that users comply with tariff regulations. The
Customer shall ensure compliance with any applicable laws, regulations, orders or
other requirements (as they exist fTom time to time) of any governmental entity
relating to services provided or made available by the Customer to end users. The
Customer is also responsible for the payment of regulated charges for calls
originated at the Customer
The Customer shall ensure that Customer s terminal equipment and/or system is
properly interfaced with Advantage Plus' facilities or services , that the signals
emitted into Advantage Plus' network are of the proper mode, bandwidth, power
and signal level for the intended use of the Customer and in compliance with the
criteria set forth in this tariff, and that the signals do not damage equipment, injure
personnel, or degrade service to other Customers.
6.4 The Customer is responsible for arranging access to its premises at times mutually
agreeable to Advantage Plus and the Customer when required for Advantage Plus
personnel to remove equipment associated with the provision of Advantage Plus
servIces.
Discontinuance of Service
7.1 Without incurring liability Advantage Plus may discontinue services to a
Customer or may withhold the provision of ordered or contracted services, subject
to the procedures set forth in 2., under any of the following conditions:
1.A For nonpayment of any sum due Advantage Plus for more than thirty
days after issuance of the bill for the regulated amount due.
l.B For periods of account inactivity in excess of sixty days.
l.C In the event that the Customer supplies false or inaccurate information of
a material nature in order to obtain service.
For violation of any of the provisions of this tariff.
ISSUED:
ISSUED
BY:
November 20, 1998 December 20, 1998EFFECTIVE:
TelQuest Communications, Inc.
d/b/a Advantage Plus.
Mark Ellis , President
5862 Bolsa Avenue, Suite 104
Huntington Beach, CA 94583
[phone]
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 2 0 1998
Boise, Idaho
TELQUEST COMMUNICATIONS , INC. D/B/A
ADVANTAGE PLUS IDPUc - TARIFF
Original Sheet
SECTION II - RULES AND REGULATIONS , (CONT
Discontinuance of Service, (Cont' d)
For the use of foul or profane expressions, the impersonation of another
with ttaudulent intent.
1.F For violation of any law, rule, regulation or policy of any governing
authority having jurisdiction over Advantage Plus' services.
1.G By reason of any order or decision of a court, service commission or
federal regulatory body or other governing authority prohibiting
Advantage Plus ttom furnishing its services.
If the Customer fails to maintain the equipment and/or the system
properly, with resulting imminent harm to Advantage Plus equipment
personnel, or the quality of service to other Customers, Advantage Plus
may, upon written notice, require the use of protective equipment at the
Customer s expense. If this fails to produce satisfactory quality and
safety, Advantage Plus may, upon written notice, terminate the
Customer s service.
1.H
7.2 Advantage Plus may discontinue service without notice for any of the following
reasons:
7.2.If a Customer or user causes or permits any signals or voltages to be
transmitted over Advantage Plus' network in such a manner as to cause a
hazard or to interfere with Advantage Plus' service to others.
If a Customer or user uses Advantage Plus' services in a manner to
violate the law.
7.2.
Procedures for discontinuance of existing service:
In all other circumstances, Advantage Plus will provide the Customer
with written notice stating the reason for discontinuance, and will allow
the Customer not less than 10 days to remove the cause for
discontinuance. In cases of non-payment of regulated charges due, the
Customer will be allowed at least five days, excluding Sundays and
holidays, to make full payment of all undisputed regulated charges, and
in no event will service be discontinued on the day preceding any day on
which Advantage Plus is not prepared to accept payment of the amount
due and to reconnect service.
ISSUED:
ISSUED
BY:
November 20 , 1998 December 20, 1998EFFECTIVE:
TelQuest Communications, Inc.
d/b/a Advantage Plus.
Mark Ellis , President
5862 Bolsa Avenue, Suite 104
Huntington Beach, CA 94583
[phone]
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 2 0 1998
Boise, Idaho
TELQUEST COMMUNICATIONS , INC. D/B/A
ADVANTAGE PLUS IDPUc - TARIFF
Original Sheet 11
SECTION II - RULES AND REGULATIONS , (CONT
Interruption of Service
Without incurring liability, Advantage Plus may interrupt the provision of services
at any time in order to perform tests and inspections to assure compliance with
tariff regulations and the proper installation and operation of Customer and
Advantage Plus equipment and facilities and may continue such interruption until
any items of non-compliance or improper equipment operation so identified are
rectified.
8.2 Service may be discontinued by Advantage Plus without notice to the Customer
by blocking traffic to certain countries, cities, or NXX exchanges, or by blocking
calls using certain customer authorization codes, when Advantage Plus deems it
necessary to take such action to prevent unlawful use of its service. Advantage
Plus will restore service as soon as it can be provided the customer affected and
assign a new authorization code to replace the one that has been deactivated.
Credit allowances for interruptions of service which are not due to the Carrier
testing or adjusting, to the negligence of the Customer, or the failure of channels
equipment or communication systems provided by the Customer, are subject to
the general liability provisions set forth in Section 2.5 herein. It shall be the
obligation of the Customer to notify Carrier immediately of any interruption of
service for which a credit allowance is desired by Customer. Before giving such
notice, Customer shall ascertain that the trouble is not within his or her control, or
is not in wiring or equipment, if any furnished by Customer and connected to
Carrier s terminal. Interruptions caused by Customer-provided or Carrier
provided automatic dialing equipment are not deemed and interruption of service
as defined herein since the Customer has the option of using the long distance
network via local exchange company access.
Customer s Liability in the Event of Denial or Disconnection of Service
In the event Customer s service is denied or disconnected by the Carrier for any of
the reasons stated in section 2., Customer shall be liable for all unpaid charges
due and owing to Carrier.
ISSUED:
ISSUED
BY:
November 20, 1998 December 20 , 1998EFFECTIVE:
TelQuest Communications , Inc.
d/b/a Advantage Plus.
Mark Ellis, President
5862 Bolsa Avenue, Suite 104
Huntington Beach, CA 94583
[phone]
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 2 0 1998
Boise, Idaho
TELQUEST COMMUNICATIONS , INC. D/B/
ADVANTAGE PLUS IDPUc - TARIFF
Original Sheet 12
SECTION II - RULES AND REGULATIONS, (CONT
Termination by Customer
10.1 Customer may cancel service by providing written or verbal notice to Advantage Plus.
The Carrier requires such notification in order to protect Customer ttom unauthorized
account transfer
, "
slamming.If Carrier is not notified accordingly, Carrier may
reinstate Customer s account by implementation of its automatic provisioning system.
The Company will confinn all cancellations, either verbal or written, in writing within
five (5) business days of any cancellation. Additionally, in the event that the Company
has found, through its automatic polling system, that Customer is no longer receiving
service, Customer may be reinstated as above and written notice of same will be sent
to Customer within five (5) business days of such action.
Reinstitution of Service
11.1 If Customer seeks reinstitution of service following disconnection of service by
Carrier, Customer shall pay to Carrier prior to the time service is reinstituted (1)
all undisputed accrued and unpaid regulated charges and (2) a new connection fee.
Authorization to Obtain Credit Information
2.12.Carrier reserves the right to require all Customers to establish credit-worthiness to
the reasonable satisfaction of Carrier. Upon application for service, Customer
shall be deemed to have authorized Carrier to obtain such routine credit
information and verification as Carrier shall require in accordance with its then
existing credit policies. All criteria and methods used in the acquisition and
assessment of credit related information shall be consistent and uniform for all
applicants or Customers.
Deposit
13.1 The company does not collect deposits ttom customers in the State of Idaho.
Taxes
14.1 All state and local taxes (i., gross receipts tax, sales tax, municipal utilities
tax) are listed as separate line items and are not included in the quoted rates.
ISSUED:
ISSUED
BY:
November 20, 1998 December 20 , 1998EFFECTIVE:
TelQuest Communications, Inc.
d/b/a Advantage Plus.
Mark Ellis, President
5862 Bolsa Avenue, Suite 104
Huntington Beach , CA 94583
[phone]
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 2 0 1998
Boise. Idaho
TELQUEST COMMUNICATIONS , INC. D/B/ A
ADVANTAGE PLUS IDPUc - TARIFF
Original Sheet 13
SECTION II - RULES AND REGULATIONS, (CONT
Description of Payment and Billing Periods
15.1 Charges for service are applied on a recurring and non-recurring basis. Service is
provided and billed in arrears on a monthly basis until canceled by the customer in
writing on not less than thirty (30) days notice. The initial contract period for
service and facilities is thirty (30) days.
15.2 Billing will be payable upon receipt and past due 20 days after issuance.
15.3 Charges are based on actual usage during a month and will be billed monthly in arrears.
2.15.4 The Customer is responsible for the payment of ALL regulated undisputed
charges for services. This applies to Customers where the provision of service by
Carrier includes the use of authorization (access) codes. The Customer agrees to
pay to Carrier ANY regulated undisputed cost incurred as a result of ANY
DELEGATION OF AUTHORITY resulting in use of his /her authorization code.
15.5 Where a Customer, e.g. an employer, provides the use of authorization codes to
his/her employees, or where the Customer, e.g. a family member, provides the use
of authorization codes to his/her family relations or fuend, guest, etc., the
Customer agrees to pay to Carrier ANY regulated undisputed cost incurred as a
result of the authorization codes.
Right to Backbill for Improper Use of Carrier s Services
Any person or entity which uses, appropriates or secures the use of services ttom
Carrier, whether directly or indirectly, in any unlawful manner or through the
providing of any misleading or false information to Carrier and which use
appropriation, or securing of services is inconsistent with the stated uses, intents
and purposes of this tariff or any restrictions, conditions, and limitations stated
herein, shall be liable for an amount equal to the accrued and unpaid regulated
charges that would have been applicable to the use of Carrier s services actually
made by Customer. In addition, Carrier shall be entitled to recover an amount
equal to a late payment fee of 1.5 percent per month for the period(s) for which
such regulated charges would have been payable.
Customer Service
16.
17.1 In the event that the Customer is experiencing a service problem, the local
telephone company will refer the Customer to Advantage Plus. The Customer can
communicate with Advantage Plus' Customer Service Department in Huntington
Beach, California by dialing their toll ttee number, 800/ 786-7992.
ISSUED:EFFECTIVE:
ISSUED
BY:
November 20, 1998 December 20, 1998
Tel Quest Communications, Inc.
d/b/a Advantage Plus.
Mark Ellis, President
5862 Bolsa Avenue , Suite 104
Huntington Beach, CA 94583
[phone]
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 2 0 1998
Boise, Idaho
TELQUEST COMMUNICATIONS , INC. D/B/ A
ADVANTAGE PLUS IDPUc - TARIFF
Original Sheet 14
SECTION II - RULES AND REGULATIONS, (CONT
Returned Checks
18.
If Company receives a check ttom a Customer in payment for service rendered or
for any other reason of indebtedness and which is returned ttom the bank. due to
insufficient or uncollected funds, closed account, apparent tampering, missing
signature or endorsement, or for any other reason, Company shall apply a service
charge after Customer has been forwarded a notice of same five days in advance.
The charge shall be applied to Customer s monthly billing, in addition to any other
regulated charges which may apply under this tariff.
Payment rendered by check, which is subsequently dishonored shall not
constitute payment until such time as repayment is made by valid means.
18.
18.2
Emergency Calls
19.Message toll telephone calls, to governmental emergency service agencies as set
forth in (a) following, having primary or principal responsibility with respect to
the provision of emergency services to persons and property in the area ttom
which the call is made, meeting the definition and criteria of an emergency call as
set forth in (b) following, are offered at no charge to customers.
19.Governmental fire fighting, State Highway Patrol police and
emergency squad service (as designated by the appropriate
governmental agency) qualify as governmental emergency service
agencies provided they answer emergency service calls on a personally
attended (live) twenty-four (24) hour basis, three hundred sixty-five
(365) days a year, including holidays.
An emergency is an occurrence or set of circumstances in which
conditions pose immediate threat to human life and/or property and
necessitate that prompt action be taken. An emergency call is
originated call of short duration to a governmental emergency service
agency in order to seek assistance for such an emergency.
Emergency Shortage of facilities: The Carrier reserves the right to
limit the length of conversations in times of emergency if a shortage of
facilities occurs.
19.l.B
19.l.C
ISSUED:November 20, 1998 EFFECTIVE:December 20, 1998
ISSUED
BY:
TelQuest Communications, Inc.
d/b/a Advantage Plus.
Mark Ellis, President
5862 Bolsa Avenue, Suite 104
Huntington Beach, CA 94583
[phone]
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 2 0 1998
Boise, Idaho
TELQUEST COMMUNICATIONS , INC. D/B/ A
ADVANTAGE PLUS IDPUC - TARIFF
Original Sheet 15
SECTION III - DESCRIPTION OF SERVICES
General Description of Service
1.1 For purposes of this tariff, the service provided by Advantage Plus is the resale of
long distance telecommunications service within the State of Idaho and is
available to all customers in equal access areas who have established an
account(s) with Advantage Plus. The service may be accessed on a direct dial, or
Touch One" basis.
1.2 Advantage Plus' services are offered to subscribers on a monthly basis.
Advantage Plus' services are offered to subscribers twenty-four hours a day.
1.4 All service shall remain in effect for a minimum ofthirty days.
1.5 Advantage Plus' underlying carriers in Idaho include AT&T Communications
Inc., MCI Telecommunications Corporation and US Sprint Communications
Company, LP. Advantage Plus may resell the services of other underlying
carriers approved to provide such services by the Idaho Public Service
Commission.
Service Options
3.2.Advantage Plus Residential and Business Service: A one-way multi-point
service whereby the user originates and terminates calls via business telephone
lines.
2.2 Advantage Plus 800 Service: Advantage Plus' 800 Service is available twenty-
four hours a day, seven days a week. Service is provided by Advantage Plus
underlying carriers. Incoming calls ttom the Advantage Plus network terminate at
the Customer premises via business or special access line termination.
3.2.3 Advantage Plus Travel Card Service: Advantage Plus' Travel Card Service
provides facilities to complete toll calls between two points when the Customer is
away ttom his or her premises. The Customer will be assigned a unique travel
authorization code( s) that authorizes the use of Travel Card Service by that
Customer. Customers will receive a Travel Card for use in accessing Advantage
Plus' carrier services when away ttom their telephones. The appropriate carrier
access number sequence specified on the Customer s Advantage Plus Travel Card
must be dialed.
3.2.4 Directory Assistance: The underlying carrier provides service to Advantage Plus
to offer directory assistance services which the Customer may access by dialing
the area code plus 555-1212. Customer will be billed for such service by
Advantage Plus, except as stated in this tariff.
ISSUED:EFFECTIVE:
ISSUED
BY:
November 20, 1998 December 20, 1998
TelQuest Communications, Inc.
d/b/a Advantage Plus.
Mark Ellis, President
5862 Bolsa Avenue, Suite 104
Huntington Beach, CA 94583
[phone]
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FlUNG
DEC 2 0 1998
Boise, Idaho
TELQUEST COMMUNICATIONS , INC. D/B/ A
ADVANTAGE PLUS IDPUc - TARIFF
Original Sheet 16
3.4
SECTION III - DESCRIPTION OF SERVICES, (CONT
Service Area
3.3.The service area of Carrier includes all equal access points in Idaho.
Minimum Call Completion Rate
3.4.Customers can expect a call completion rate of 98% during peak use periods for
all Feature Group D Equal Access I + services. The call completion rate is
calculated as the number of calls completed (including calls completed to a busy
line or to a line which remains unanswered by the called party) divided by the
number of calls attempted.
Timing of Calls
Residential, Business, Travel and 800 Service: An initial minimum of thirty
seconds, rounded up and billed in increments of six seconds.
5.2 Long distance usage charges are based on the actual usage of Advantage Plus
network. Usage begins when the called party picks up the receiver. When the
called party picks up timing is determined by hardware answer supervision.
Chargeable time ends when either party "hangs up" thereby releasing the network
connection. Advantage Plus does not bill for uncompleted calls.
Method of Computing Charges
6.1 Charges for each call are totaled by rate period, and charges for all calls during a
billing month are totaled. If the computed charges include a ttaction of a cent, the
ttaction is rounded up to the next whole cent (e.g. $2.425 would be rounded up to
$2.43).
ISSUED:
ISSUED
BY:
November 20, 1998 December 20 , 1998EFFECTIVE:
Te1Quest Communications, Inc.
d/b/a Advantage Plus.
Mark Ellis, President
5862 Bolsa Avenue, Suite 104
Huntington Beach, CA 94583
[phone]
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 2 0 1998
Boise, Idaho
TELQUEST COMMUNICATIONS , INC. D/B/
ADVANTAGE PLUS IDPUC - TARIFF
Original Sheet 17
4.4
SECTION IV - RATES
Advantage Plus Residential and Business Service
Residential and Business Service provides facilities to complete toll calls between two
points in Idaho. Residential and Business Service rates are flat-rated and are volume
sensitive. The following rates and plans apply: (All zero minus and zero plus traffic will
be routed to the LEC)
Flat Rate
All Times $0.3620
Per Minute - Initial and Additional
$0.2350
Volume Usage Discounts
Advantage Plus Business Service Plan pricing reflects the following volume usage:
Discounted pricing plans for customers using:
Plan "
Plan "
Plan "
Plan "
Plan "
- up to
- between
- between
- between
- over
$500.00 per month.
$500.00-$600.00 per month
$600.00 - $700.00 per month
$700.00 - $800.00 per month
$800.00 per month
$0.85 per access.
$5.00 per month or $0.20 per month per validated
code number, whichever is greater.
$20.00 per incident.
$25.00 per incident.
5% per month.
$20.00.
ISSUED:
ISSUED
BY:
Directory Assistance
Recurring Charges
Accounting Code Charge
Non-Recurring Charges
Returned Check:
Reconnection Charge:
Late Payment:
Accounting Code
Set-up / Change:
November 20, 1998 EFFECTIVE:December 20, 1998
TelQuest Communications, Inc.
d/b/a Advantage Plus.
Mark Ellis, President
5862 Bolsa Avenue, Suite 104
Huntington Beach, CA 94583
[phone]
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 2 0 1998
Boise. Idaho
TELQUEST COMMUNICATIONS , INC. D/B/ A
ADVANTAGE PLUS IDPUC - TARIFF
Original Sheet 18
SECTION IV - RATES , (CONT
Advantage PLus 800 Service
From origination to termination, Advantage Plus' Business Service rates set forth in
Section 4.1 apply, plus a monthly 800 number usage charge of $20.00. This monthly
service charge is not considered part of the Customer s long distance usage charges and is
not used in determining what usage level (volume discount) applies for Service Plan
pncmg.
Advantage Plus Travel Card Service
Travel Card Service rates are flat-rated and are volume sensitive. The following plans
apply. Travel Card Service provides facilities to complete toll calls between two points
when the Customer is away ttom his/her telephone. From origination to termination
volume discount plans apply as set forth in Section 4.
Plan "Plan "Plan "Plan "Plan "
ALL TIMES PER MINUTE -INITIAL AND ADDITIONAL
FLAT RATED $0.3000 $0.2800 $0.2700 $0.2600 $0.2500
ISSUED:
ISSUED
BY:
November 20 , 1998 EFFECTIVE:December 20, 1998
TelQuest Communications, Inc.
d/b/a Advantage Plus.
Mark Ellis, President
5862 Bolsa Avenue , Suite 104
Huntington Beach, CA 94583
[phone]
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 2 0 1998
Boise, Idaho
TELQUEST COMMUNICATIONS , INC. D/B/ A
ADVANTAGE PLUS IDPUc - TARIFF
Original Sheet 19
( INTENTIONALLY LEFT BLANK)
( RESERVED FOR FUTURE USE)
tar m id.
ISSUED:
ISSUED
BY:
November 20 , 1998 EFFECTIVE:December 20 , 1998
TelQuest Communications, Inc.
d/b/a Advantage Plus.
Mark Ellis, President
5862 Bolsa Avenue , Suite 104
Huntington Beach, CA 94583
[phone]
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 2 0 1998
Boise. Idaho