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HomeMy WebLinkAboutTel West Communications LLC.pdfTEL WEST COMMUNICATIONS , LLC Schedule of GENERAL REGULATIONS FOR EXCHANGE SERVICES Applying to the Local Exchange Services and Facilities of Tel West in the State of Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 24 2003 Boise, Idaho TEL WEST COMMUNICATIONS, LLC LOCAL EXCHANGE SERVICES PRICE LIST NO. Original Sheet No. CHECK SHEET Current sheets in the price list are as follows: Sheet Revision Original Original Ori ginal Original Ori ginal Original Original Original Ori ginal Original Original Original Original Original Original Original Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 4 2003 Boise, Idaho Issued by Tel West Communications, L. Jeff Swickard, President Effective Date: 3/24/2003 Issue Date: 3/10/2003 TEL WEST COMMUNICATIONS, LLC LOCAL EXCHANGE SERVICES PRICE LIST NO. Original Sheet No. TABLE OF CONTENTS Subject Matter Sheet Number(s) Title Page Check Sheet Table Of Contents Application of Price List Explanation Of Symbols, Reference Marks, And Abbreviations Contact Information Definitions, Section 6 - 7 Regulations, Section 2 8 - 16 Local Exchange Services, Section 3 16 - 17 I~aho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 4 2003 Boise, Idaho Issued by Tel West Communications, L. Jeff Swickard, President Effective Date: 3/24/2003 Issue Date: 3/10/2003 TEL WEST COMMUNICATIONS, LLC LOCAL EXCHANGE SERVICES PRICE LIST NO. Original Sheet No. APPLICATION OF PRICE LIST Tel West Communications, LLC (hereinafter "The Company ) has been authorized by the Idaho Public Utilities Commission (Idaho PUC) to provide competitive local exchange and interexchange services. This price list sets forth the service offerings, rates, terms and conditions applicable to the furnishing of local exchange services to residential and small business customers within the state of Idaho. The rates and rules contained herein are subject to change pursuant to the rules and regulations of the Idaho PUC. EXPLANATION OF SYMBOLS~ REFERENCE MARKS~ AND ABBREVIATIONS OF TECHNICAL TERMS USED IN THIS PRICE LIST The following symbols shall be used as set out below to describe specific changes made to the original price list. Indicates a changed listing, rule, or condition, which may affect rates or charges Indicates discontinued material, including a listing, rate, rule or condition Indicates an increase Indicates that the material has been relocated to _another part of price list schedules with no change in text, rate, rule or condition Indicates new material including listing, rate, rule or condition Indicates a reduction Indicates reissued matter Indicates a change in wording of text, but not a change in rate, rule or condition. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 4 2003 Boise. Idaho Issued by Tel West Communications, L. Jeff Swickard, President Effective Date: 3/24/2003 Issue Date: 3/10/2003 TEL WEST COMMUNICATIONS , LLC LOCAL EXCHANGE SERVICES PRICE LIST NO. Original Sheet No. CONTACT INFORMATION Tel West Communications, LLC 3701 S. Norfolk St., Suite 300, Seattle, W A 98118 Telephone: 877-463-9366 Fax: 206-933-1117 Customer Contact: F or establishment of service, complaints and inquires regarding service and billing, or reporting or inquiring about network outages or service problems. Customer Service: 877-463-9366 Maintenance: 877-463-9366 Commission Contact: For complaints, inquiries and matters concerning rates and price lists. 334-0300 (from inside the local calling area) 800-432-0369 (from outside the local calling area) Matters Concerning Customer Service: Chris S turgul Phone: 206-315-3620 Fax: 206-933-1117 Email: csturgul~telwestcommunications.com Matters Concerning Price Lists And Regulatory Affairs: Donald o. Taylor Phone: 253-639-4076 Fax: 253-639-4830 Email: donaldotaylor~msn.com Idaho P~blic Utilities Commission OffIce of the Secretary ACCEPTED FOR FILING MAR 2 4 2003 Boise, Idaho Issued by Tel West Communications, L. Jeff Swickard, President Effective Date: 3/24/2003 Issue Date: 3/10/2003 TEL WEST COMMUNICATIONS, LLC LOCAL EXCHANGE SERVICES PRICE LIST NO. Original Sheet No. 1.0 DEFINITIONS The following words and terms when used in this price list shall have the meaning set out by this section. Access Lines:Telephone facilities which permits access to and from the Customer s premises and the telephone exchange or serving central office. Advance Payment:A payment required before the start of service. Advanced payment may consist of any required construction cost, all appropriate non-recurring charges, and an estimate of the first month's recurring charges. Advance Payments will be applied to the rust bill rendered by Company following implementation of services. Agent:A business representative authorized by the Company to bring about, modify, affect accept performance of, or terminate contractual obligations between the Company and its applicants or Customers. AQplicant:A person who applies for telecommunications service. Includes persons seeking reconnection of service after Company-initiated termination. Application:A request made in writing for telephone service. Authorized User:A person, firm or corporation that is authorized by the Company to be connected to the service of the Customer or joint user. Automatic Number Identification ANI : The automatic transmission of a calling party's billing account telephone number to a local exchange Company, interexchange carrier or a third party subscriber. The primary purpose of ANI is for billing of ton calls. Basic Rate Area:A specific geographic area, within which the schedule rates for local exchange service apply without exchange line mileage and without special rates in lieu of mileage. Central Office: Company facilities where subscriber lines are connected to each other through switching equipment for placing local and long distance telephone calls. Company or N aIDe of ComM!!Y: Tel West Communications, LLC Customer or Subscriber: The person, firm or corporation that orders service and is responsible for the payment of charges for that service and for compliance with the Company s regulations related to that service.Iffaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 4 2003 Issued by Tel West Communications, L. Jeff Swickard, President Effective Date: 3/24/2003 Issue Date: 3/10/2003 Boise, Idaho TEL WEST COMMUNICATIONS, LLC LOCAL EXCHANGE SERVICES PRICE LIST NO. Original Sheet No. 1.0 Definitions (Cont' d) ILEC Incumbent Local Exchange Carrier. The underlying service provider of services resold to customers. Nonlisted Service: A directory listing service wherein a Customer is not listed in the published directory, but is listed in the directory assistance database. Nonpublished Service: A directory listing service wherein a Customer is not listed in the published directory or in the directory assistance database. Recurring Charges: The charges to a Customer for services, facilities and equipment, which recur monthly for the agreed upon duration of the service. Residential Service:Telephone Service provided to customers when the actual or obvious use is for domestic purposes. Service Commencement Date: The first day following the date on which the Company notifies the Customer that the requested service or facility is available for use, unless the Customer refuses to accept service because it does not conform to the standards set forth in the Service Order or in this price list, in which case the Service Commencement Date is the date on which the Customer accepts service. The Company and the Customer may agree on a substitute Service Commencement Date. Service Order: The written order for Services executed by the Customer and the Company in the format devised by the Company. The signing of a Service Order by the Customer and acceptance by the Company initiates the obligations of the respective parties as set forth therein and pursuant to this price list; except that the duration of the service is calculated from the Service Commencement Date. Shared: A facility or equipment system or subsystem that can be used simultaneously by several Customers. Small Business Service: Telephone service provided to businesses with five (5) or fewer lines. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FI LING MAR 2 4 2003 Boise, Idilho Issued by Tel West Communications, L. Jeff Swickard, President Effective Date: 3/24/2003 Issue Date: 3/10/2003 TEL WEST COMMUNICATIONS, LLC LOCAL EXCHANGE SERVICES PRICE LIST NO. Original Sheet No. REGULATIONS 2.1 Undertakin of the Company 1.1 Sco 1 The Company undertakes to furnish local exchange communications service pursuant to the terms of this price list. 2 The services offered herein may be used for any lawful purpose. There are no restrictions on sharing or resale of the Company s services. However, the Customer remains liable for all obligations under this price list even if such sharing or resale arrangements exist regardless of the Company s knowledge of these arrangements. If service is jointly ordered by more than one Customer, each is jointly and severally liable for all obligations. 1.3 The services the Company offers shall not be used for any unlawful purposes or for any use for which the Customer has not obtained all required governmental approvals, authorizations, licenses, consents and permits. 1.4 Company services may be connected to the services or facilities of other communications carriers only when authorized by and in accordance with the terms and conditions of any price lists of such other communications carriers. 5 The services of the Company are furnished for the transmission of voice communications but may also be used for data, facsimile, signaling, metering, or other similar communications, subject to the transmission capabilities of the technologies or combination of technologies available. Service is available twenty-four hours a day, seven days a week. Shortage of Equipment or Facilities The furnishing of service under this price list is subject to the availability on a continuing basis of all facilities necessary to provide the service. Services will be provided using facilities and services of Incumbent Local Exchange Carriers. 2.3 Selection of Transmission The Company selects and/or arranges for the channels and/or service components and underlying network facilities used to provide service. The Company may modify or change the channels, service components and underlying Company facilities or the underlying carrier at any time subject to Part 68 of the FCC's Rules and Regulations and this price list. Issued by Tel West Communications, L. Jeff Swickard, President I~Bke PMhlie tJti lities Commission Office of the Secretary ACCEPTED FOR FILINI Effective Date: 3/24/2003 MAR 2 4 2003 Issue Date: 3/1 0/2003 Boise, Idaho TEL WEST COMMUNICATIONS, LLC LOCAL EXCHANGE SERVICES PRICE LIST NO. Original Sheet No. REGULATIONS (Cont'd) fdaho Pubflc Utilities Commission ACe . Of~lce of the Secretary EPTED FOR FILING MAR 2 4 2003 2.4 Notification of Service-Affecting Activities Boise, Idaho The Company will provide the Customer with reasonable notification of service-affecting activities that may occur during the normal operation of its business. Such activities may include but are not limited to, equipment or facilities additions, removals or rearrangements and routine preventive maintenance. Generally, such activities are not specific to an individual Customer but affect many Customers' services. No specific advance notification period is applicable to all service-affecting activities. The Company will work cooperatively with the Customer to determine reasonable notification requirements. Notification to the Customer may not be possible with some emergency or unplanned service-affecting conditions, such as an outage resulting from cable damage. Provision of Equipment and Facilities The Company shall make a reasonable effort to provide service to a Customer on or before a particular date, subject to the provisions of and compliance by the Customer with the regulations contained in this price list, and subject to provision of the requested service by the Incumbent Local Exchange Carrier. 5.2 The Company shall make a reasonable effort to maintain facilities that it furnishes to the Customer. The Customer shall not, and the Customer shall not permit others to rearrange, disconnect, remove, attempt to repair or otherwise interfere with any of the facilities installed by the Company, except upon the written consent of the Company. Terms and Conditions Service is provided on a minimum term basis of at least one month, using 24-hours per day for each day of the month. For purposes of this price list, a month is considered to have thirty days. All calculations of dates set forth in this price list shall be based on calendar days, unless otherwise specified herein. 6.2 This price list shall be interpreted and governed by the laws of the State of Idaho and the Rules issued by the Idaho Public Utilities Commission. Non-routine Installation At the Customer s request, installation and/or maintenance may be performed outside the Company s regular business hours or in hazardous locations. In such cases, charges based on cost of the actual labor, material, or other costs incurred by or charged to the Company will apply. If required by the Company, the Customer shall make an advance payment before services are furnished and such advance payment will be credited to the Customer s initial bill. Issued by Tel West Communications, L. Jeff Swickard, President Effective Date: 3/24/2003 Issue Date: 3/10/2003 TEL WEST COMMUNICATIONS, LLC LOCAL EXCHANGE SERVICES PRICE LIST NO. Original Sheet No.1 0 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 4 2003Regulations 7 Non-routine Installation Boise, Idaho The Company may require such an advance payment when additional costs are incurred to perform special or extraordinary construction to provide services required by the customer. Ownership of Facilities Title to all facilities and equipment, and related plans and proposals, provided by the Company in furnishing service remains with the Company, its agents or contractors. Such facilities and equipment, plans and proposals shall be returned to the Company by the Customer whenever requested, within a reasonable period following the request and in as good condition as reasonable wear will permit. Rights-of- W ay Provisioning of the Company s services is subject to and contingent upon the Company s or its agent's or contractor s ability to obtain and maintain rights-of-way and access to public and private property necessary for installation of the facilities used to provide the Company services to the Customer s service point as agreed to by the Company. 2.10 Conflicts Between Price List and Commission Rules If this Price List contains provisions that deny or restrict a Customer s rights otherwise protected by Commission rules, Commission rules supersede any conflicting tariff or price list provisions that deny or restrict any of those rights, unless otherwise ordered by the Commission, court order, or statute. Allowances for Interruptions in Service A credit allowance will be given for interruptions of service in accordance with Commission rules. Obligations of the Customer 12.1 Prohibited Uses The Customer shall not use or allow the use of the Company s facilities or equipment installed at the Customer s premises for any purpose other than that for which the Company provides it without the prior written consent of the Company. 12.1.1 Abuse Issued by Tel West Communications, L. Jeff S wickard, President Effective Date: 3/24/2003 Issue Date: 3/10/2003 TEL WEST COMMUNICATIONS, LLC LOCAL EXCHANGE SERVICES PRICE LIST NO. Original Sheet No. 0 Regulations 12 Obligations of the Customer 12.Prohibited Uses 12.Abuse (ConUl) Idaho Public UtiJities Commission Office of the Secretary ACCEPTED FOR FILING MAR 242003 Boise, Idaho The abuse of Company Services is prohibited. Abuse includes, but is not limited to, the foll owing activities: -. ., .. (a) (b) U sing service to make calls that might reasonably be expected to frighten torment, or harass another person. U sing service in such a way that it interferes unreasonably with the use of Company services by others. 12.1.2 Fraudulent Use The fraudulent use or the intended or attempted fraudulent use of service is prohibited and can result in the discontinuance of services as set out by this price list. Fraudulent use consists of using or attempting to use service with the intent to avoid the payment, either in whole or in part of the price listed charges for the service including but not limited to: (b) rearranging, tampering with, or making connections not authorized by this price list to any network components used to furnish service; or using fraudulent means or devices, tricks, schemes, false or invalid numbers, false credit devices, or electronic devices. (a) 12.2 Payments The Customer shall pay outstanding charges in full within 15 days of the invoice date. Charges normally will be invoiced in advance, with monthly recurring charges invoiced on or about the first of the month for which the charges apply. Amounts not paid within 15 days after the date of the invoice are considered delinquent. The Customer shall pay all charges for use of the service by any persons whether or not authorized by the Customer. 12.3 Disputed Bills Any Customer who disputes a portion of a bill rendered for Company services shall pay the undisputed portion of the bill and notify the Company that such unpaid amount is in dispute within thirty (30) days of receipt of the bill. If such notice is not received by the Company within thirty (30) days as indicated above, the Company shall consider the bill statement to be due and payable in full by the Customer. Payment of the amount due by the Customer does not constitute Issued by Tel West Communications, L. Jeff Swickard, President Effective Date: 3/24/2003 Issue Date: 3/10/2003 TEL WEST COMMUNICATIONS, LLC LOCAL EXCHANGE SERVICES PRICE LIST NO. Original Sheet No. 12 Regulations 12 Obligations of the Customer 12.J2Wuted Bill~(Cont' Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 242003 Boise. Idaho a waiver of the Customer s rights under the provisions of ill AP A 31.41.01.204 to challenge any billing amount due or paid to the Company. In the event a Customer and the Company cannot resolve a billing dispute to their mutual satisfaction, the Customer may contact the Idaho PU C and proceed in accordance with the Idaho PUC's Rules. The address and telephone numbers for the Idaho PUC are: Idaho Public Utilities Commission O. Box 83720 Boise, ID 83720-0074 334-0300 (from within the local calling area) 800-432-0369 (from outside the local calling area) Customer failure to pay undisputed charges for other services may result in discontinuance of those services. 12.4 Taxes~ Charges~ Fees In addition to the rates and charges described in this price list, the Customer may be responsible for payment of taxes, charges or fees ordered by the Idaho PUC, the Idaho State Legislature, or local and county governments. When the Company is authorized to collect such taxes, charges or fees from the Customer, these taxes, charges and fees will be itemized separately on the Customer s bill. Deposits The Company will not require advance deposits. 2.14 Refusat Termination and Restoral of Services 14.1 Refusal of Services If the Company intends to deny an available service to an applicant, the Company will provide the applicant with a written explanation of its refusal to serve. The written explanation shall include: the reasons for denial of the service; actions the applicant may take in order to receive the denied service; and Issued by Tel West Communications, L. Jeff Swickard, President Effective Date: 3/24/2003 Issue Date: 3/10/2003 TEL WEST COMMUNICATIONS, LLC LOCAL EXCHANGE SERVICES PRICE LIST NO. Original Sheet No. 13 Regulations 14 Refusal. T ennination and Restoral of Services 14.Refusal of Services (ConOO I~aho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 4 2003 Boise, Idaho a statement that the Customer may file an informal or formal complaint concerning denial of the service with the Company or with the Idaho PUC. 14.1.1 Grounds for Refusal to Establish Service The Company may refuse to establish service if any of the following conditions exist: a) the applicant has an outstanding amount due to the Company for similar services and the applicant is unwilling to make acceptable arrangements with the Company for payment; b) a condition exists that, in the Company s judgment, is unsafe or hazardous to the applicant, the general population, or the Company s personnel, agents or facilities. c) the applicant is known to be in violation of the Company s price lists filed with the Commission; d) the applicant fails to furnish such funds, suitable facilities, and/or rights-of-way which have been specified by the Company as necessary to and a condition for providing service to the applicant; or e) the applicant has falsified his/her identity for the purpose of obtaining service. 14.2 Termination of Services 14.1 Grounds for Termination with Written Prior Notice Except as otherwise specified in this price list or Idaho PUC rules, the Company may, upon reasonable written notice to the Customer, discontinue services for any of the following reasons: a) for nonpayment of any undisputed amounts owing to the Company; b) for services provided to premises that have been vacated by the Customer; c) for tampering with the Company s property; d) for violation of rules, service agreements, or filed price lists; e) for use of Customer equipment which adversely affects the Company s property, facilities, or service to its other Customers, or upon condemnation of any material portion of the facilities used by the Company to provide service to a Customer, or if a casualty renders all or any material portion of such facilities inoperable beyond feasible repair; or f) for fraudulent obtaining or use of service, including, but not limited to: Issued by Tel West Communications, L. Jeff Swickard, President Effective Date: 3/24/2003 Issue Date: 3/10/2003 TEL WEST COMMUNICATIONS, LLC LOCAL EXCHANGE SERVICES PRICE LIST NO. Original Sheet No. 14 Regulations 14 Refusat Termination and Restoral of Services 14.Termination of Services 2.14.2.1 Grounds for Termination with Written Prior No~..(ConOO Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FI LI NG MAR 242003 Bo~se, Idaho i. providing false information to carrier the Company regarding the Customer identity, address, creditworthiness, or current or planned use of common communications; ii. using or attempting to use service by rearranging, tampering with, or making connection to the Company s service where not authorized by this price list; Hi. using tricks, schemes, false or invalid numbers, false credit devices, electronic devices; or iv. any other fraudulent means or device. 14.Without Written Notice to the Customer The Company may deny or discontinue the furnishing of any and/or all service(s) to a Customer immediately and without prior notice to the Customer and without the Customer s permission for one or more of the following reasons: a) Dangerous Condition. A condition immediately dangerous or hazardous to the life physical safety, or property exists, or it is necessary to prevent a violation of federal, state or local safety or health codes. b) Ordered to Terminate Service. The Company is ordered to terminate service by any court the Idaho PUC, or any other duly authorized public authority.c) Services Obtained Illegally. The services(s) was (were) obtained, diverted or used without the authorization or knowledge of the Company. d) Customer Unable to be Contacted. The Company has tried diligently to provide reasonable notice to the Customer, but has been unsuccessful in its attempt to contact the Customer.e) Misrepresentation of Identity. The Customer has misrepresented the Customer s identity for purposes of obtaining telephone service and either does not have or has an inadequate security deposit on file with the Company. f) for any governmental prohibition, or required alteration of the services provided, or any violation of any applicable law or regulation, or unlawful use of service or use of service for unlawful purposes, the Company may immediately discontinue or suspend service. 14.2.3 Notice of Disconnection 14.2.3.Seven-Day Notice Except as otherwise provided under the provisions ofIDAPA 31.41.01.303.04 and 31.41.01.305 the Company will mail to the Customer written notice of termination at least seven (7) calendar Issued by Tel West Communications, L. Jeff Swickard, President Effective Date: 3/24/2003 Issue Date: 3/10/2003 TEL WEST COMMUNICATIONS, LLC LOCAL EXCHANGE SERVICES PRICE LIST NO. Original Sheet No. 15 Regulations 14 Refusat Termination and Restoral of Services 14.2 Termination of Services 14.2.3 Notice of Disconnection 2.14.2.3.Seven-Day Notice (Cont'd) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 4 2003 Boise, Idaho -, '",- days before the proposed date of termination. The written notice will contain the information required by IDAPA 31.41.01.306. 14.2.3.Twenty-Four-Hour Notice At least twenty-four (24) hours before actual termination, the Company will diligently attempt to contact the Customer affected to apprise the Customer of the proposed action and the steps to tale to avoid or delay termination. Oral Notice will contain the same information as required by IDAPA 31.41.01.306. 14.2.3.3 Additional Notice If the Company does not terminate service within seven (7) days after a proposed termination date, and the matter is not the subject of a pending complaint before the Idaho PUC, or if other arrangements have not been made with the Customer, the Company will again make a diligent effort to contact the Customer to advise the Customer of the proposed action. If the Company has not terminated service within twenty-eight (28) days of mailing a written notice of termination but still intends to terminate, the Company will again issue a written notice as set out by subsection 2.19.4.1 of this price list, related to Seven-Day Notice. 14.2.3.4 Customer Cancellation of Service If the Customer cancels a service order or terminates service before the completion of the term of service specified in the service order for any reason, the Customer agrees to pay to the Company all costs, fees, and expenses reasonably incurred in connection with special construction and with the term of service. In addition, the Customer may be liable for termination charges up to a maximum amount equal to the total charges applicable for the remaining term specified in the service order. 14.3 Restoration of Service 14.3.1 A reconnection charge shall be imposed on any Customer whose service has been discontinued pursuant to the provisions of Section 2.14 of this price list. The Company reserves the right to refuse to restore service until all amounts due have been paid. 14.3.2 Should the Customer request that service be restored during a period other than regular working hours, such as evenings or weekends, the Customer may be required to pay an after- hour charge for service reconnection. Issued by Tel West Communications, L. Jeff Swickard, President Effective Date: 3/24/2003 Issue Date: 3/10/2003 TEL WEST COMMUNICATIONS , LLC LOCAL EXCHANGE SERVICES PRICE LIST NO. Original Sheet No. 16 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING Regula~ions (Cont'MAR 2 4 2003 15 Assignment The Company may, without obtaining any further consent from the Customer, assign any of its rights, privileges or obligations under this price list to any subsidiary, parent, or affiliate of the Company; pursuant to any sale or transfer of substantially all the business of the Company; or pursuant to any financing, merger or reorganization of the Company. The Customer may, upon prior written consent of the Company, which consent shall not be unreasonably withheld, assign its rights, privileges or obligations under this price list to any subsidiary, parent, or affiliate of the Customer; pursuant to any sale or transfer of substantially all the business of the Customer; or pursuant to any financing, merger or reorganization of the Customer. Boise. 1daho 16 Promotions The Company may provide promotional offerings from time to time. The Company will notify the Idaho PU C ten (10) days in advance of the rates, terms & conditions of any such promotions. 2.17 E911 The Company will provide necessary Customer information to the incumbent local exchange carrier for appropriate routing of E911 calls. The Company s switches will be equipped with E911 trunks and all E911 traffic will be switched by the Company to the incumbent local exchange carrier for routing. 18 Public Notice The Company shall give public notice of all proposed changes in rates. Public notice must be reasonably designed to call the attention of Customers who are affected by the changes to the proposed changes in rates. Legal advertisements alone will not be considered adequate public notice. Individual notice to all Customers affected will always constitute public notice LOCAL EXCHANGE SERVICES 3 .General Local Exchange Services provides the Customer with connection to the public switched telecommunications network. In addition, Local Exchange Service provides the Customer with a unique telephone number address on the public switched telecommunications network. Each Local Exchange Service enables the Customer to:(a) receive calls from other stations on the public switched telecommunications network;(b) access other services offered by the Company as set forth in this price list;(c) access the Company s business offices for service related assistance;(d) access emergency services by dialing 0- or 9-1; and(e) access services provided by other common carriers which purchase the Company Switched Access Services as provided under the Company s Federal and State price Issued by Tel West Communications, L. Jeff Swickard, President Effective Date: 3/24/2003 Issue Date: 3/10/2003 TEL WEST COMMUNICATIONS, LLC LOCAL EXCHANGE SERVICES PRICE LIST NO. Original Sheet No. 17 LOCAL EXCHANGE SERVICES General (ConOO I"aha Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 4 2003 Boise, Idaho lists or price list, or which maintain other types of traffic exchange arrangements with the Company. Service Descriptions~ Rates and Charges Rates listed below are maximum rates. The Company may charge less than the rates listed below, however all customers will be charged equivalent rates for the same services provided. Descri~on Monthlv Rate Nonrecurrin.,g Char~ Basic Service: Basic Service Local Line $ 49.$ 30. Optional Features Call Waiting Call Forwarding Three- Way Calling Caller ID Non-Published Service $ 5. $ 5. $ 5. $ 10. $ 5. (See Note) (See Note) (See Note) (See Note) (See Note) Note: The Optional Feature Set Up Charge below activates anyone or all of these features, if ordered with initial service. Subsequent orders for optional features not included in the initial order will be subject to the Optional Feature Set Up Charge. Miscellaneous Charges Cancelled Order Charge Change Telephone Number Disconnect Cancellation Fee Expedited Order Charge Late Payment Charge Optional Features Set Up Reconnection Fee Returned Check Charge Service At New Address Special Request Telephone Number $15. $30. $10. $20. $10. $15. $20. $25. $30. $10. Taxes & Surcharges Customer is responsible for payment of all federal, state and local taxes and/or surcharges as required by law or regulation for provision of services to customers. Issued by Tel West Communications, L. Jeff Swickard, President Effective Date: 3/24/2003 Issue Date: 3/10/2003