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Home My WebLink AboutSilver Star Communications - fka Teton Telecom Tariff No. 2.pdf SILVER STAR COMMUNICATIONS ID. PUC TARIFF NO. 2 SHEET NO. 1 (fka) TETON TELECOM CANCELS Revision No. 1 SHEET NO. 1 104101 US Hwy 89 REVISED No. 2 SHEET NO. 1 P.O. Box 226 Freedom, WY 83120 Issued: May 8, 2013 Effective: June10, 2013 By: Legal & Regulatory Administrator Regulations, Rates and charges applying to the provision of Local Exchange Service within the Local Exchange operating territory of SILVER STAR COMMUNICATIONS (fka TETON TELECOM) a dba of Columbine Telephone, Company, Inc. in the state of Idaho as provided herein. Exchanges Driggs, Idaho Tetonia, Idaho Victor, Idaho IDAHO PUBLIC UTILITIES COMMISSION Approved Effective May 28, 2013 June 10, 2013 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 2 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 2 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President TABLE OF CONTENTS Page No. Title Sheet............................................................................................................................1 Table of Contents.................................................................................................................2 Concurring Carriers .............................................................................................................8 Connecting Carriers.............................................................................................................8 Other Participating Carriers.................................................................................................8 Registered Service Marks ....................................................................................................8 Registered Trademarks ........................................................................................................8 Explanation of Symbols.......................................................................................................9 1. TARIFFS................................................................................................................10 1.1 Reference to Other Tariffs and Rules ........................................................10 1.2 Application of Tariff..................................................................................10 2. GENERAL REGULATIONS................................................................................11 2.1 Undertaking of the Telephone Company...................................................11 2.1.1 Scope........................................................................................11 2.1.2 Limitations...............................................................................11 2.1.3 Liability....................................................................................12 2.1.4 Provision of Services ...............................................................14 2.1.5 Installation and Termination of Services.................................14 2.1.6 Maintenance of Services..........................................................15 2.1.7 Changes and Substitutions.......................................................15 2.1.8 Refusal and Discontinuance of Service ...................................16 2.1.9 Limitations on the Discontinuance of Service.........................17 2.1.10 Notification of Service-Affecting Activities............................19 2.1.11 Provision and Ownership of Telephone Numbers...................19 2.1.12 Provision and Ownership of Telephone Directories................19 2.1.13 Provision for Services to Disabled or Handicapped Persons (ADA).........................................................................19 2.2 Use .............................................................................................................20 2.2.1 Interference or Impairment ......................................................20 2.2.2 Unlawful Use...........................................................................20 2.2.3 Limitations on Use...................................................................22 2.2.4 Automatic Dialing and Announcement Devices......................22 2.2.5 Business Service ......................................................................24 IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 3 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 3 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President TABLE OF CONTENTS (Cont'd) Page No. 2.3 Obligations of the End User or Customer..................................................25 2.3.1 Application for Service............................................................25 2.3.2 Damages...................................................................................26 2.3.3 Ownership of Facilities............................................................26 2.3.4 Equipment Space and Power ...................................................26 2.3.5 Availability for Testing............................................................27 2.3.6 Claims and Demands for Damages..........................................27 2.3.7 Subdivisions.............................................................................28 2.3.8 Mobile Home Parks .................................................................29 2.3.9 Temporary Service...................................................................29 2.4 Payment Arrangements and Credit Allowances........................................30 2.4.1 Payment of Rates, Charges and Deposits ................................30 2.4.2 Minimum Period......................................................................33 2.4.3 Cancellation of an Order for Service.......................................33 2.4.4 Credit Allowance for Service Interruptions.............................34 2.4.5 Re-establishment of Service Following Fire, Flood or Other Occurrence.................................................................36 2.4.6 Title or Ownership Rights........................................................37 2.5 Definitions..................................................................................................37 3. EXCHANGE ORDERING AND INSTALLATION SERVICE ..........................46 3.1 General Description...................................................................................46 3.1.1 Ordering Conditions.................................................................46 3.1.2 Provision of Other Services.....................................................46 3.2 Exchange Ordering Service .......................................................................47 3.2.1 Exchange Order Charge...........................................................47 3.2.2 Exchange Order Service Date Provision..................................48 3.2.3 Exchange Order Change – Modifications................................48 3.3 Premises Visit Service ...............................................................................52 3.3.1 Installation/Connection............................................................52 3.3.2 Central Office Charge..............................................................53 IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 4 104101 US Hwy 89 CANCELS Revision No. 2 SHEET NO. 4 P.O. Box 226 REVISED No. 3 SHEET NO. 4 Freedom, WY 83120 Issued: December 15, 2009 Effective: January 15, 2010 By: Allen R. Hoopes, President TABLE OF CONTENTS (Cont'd) Page No. 4. PROMOTIONAL OFFERINGS ...........................................................................55 4.1 Promotional Offerings ...............................................................................55 4.1.1 General Description .................................................................55 5. LOCAL EXCHANGE SERVICE ..........................................................................56 5.1 General Description ...................................................................................56 5.2 Undertaking of the Telephone Company ...................................................56 5.3 Limitations .................................................................................................57 5.4 Obligations of the End User .......................................................................58 5.5 Payment Arrangements and Credit Allowances ........................................58 5.6 Rate Regulations ........................................................................................58 6. IDAHO UNIVERSAL SERVICE FUND SERVICES ..........................................59 6.1 General Description ...................................................................................59 6.2 Undertaking of the Telephone Company ...................................................59 6.3 Limitations .................................................................................................59 7. LOCAL EXCHANGE SPECIAL SERVICE ........................................................60 7.1 General Description ...................................................................................60 7.2 Undertaking of the Telephone Company ...................................................60 7.3 Limitations .................................................................................................60 7.4 Obligations of the End User .......................................................................60 7.5 Payment Arrangements and Credit Allowances ........................................60 7.6 Rate Regulations ........................................................................................61 8. SUPPLEMENTARY DIRECTORY LISTING SERVICES .................................62 8.1 General Description ...................................................................................62 8.2 Definitions..................................................................................................62 8.3 Undertaking of the Telephone Company ...................................................63 8.4 Limitations .................................................................................................64 8.5 Obligations of the End User .......................................................................65 8.6 Payment Arrangements and Credit Allowances ........................................65 8.7 Rate Regulations ........................................................................................66 IDAHO PUBLIC UTILITIES COMMISSION Approved Effective July 16, 2012 Aug 1, 2012 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 5 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 5 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President TABLE OF CONTENTS (Cont'd) Page No. 9. LINE EXTENSION SERVICE .............................................................................67 9.1 General Description...................................................................................67 9.2 Undertaking of the Telephone Company...................................................67 9.3 Limitations.................................................................................................67 9.4 Obligations of the End User.......................................................................68 9.5 Payment Arrangements and Credit Allowances........................................68 9.6 Rate Regulations........................................................................................68 10. OPTIONAL SERVICES........................................................................................69 10.1 General Description...................................................................................69 10.2 Definitions..................................................................................................69 10.3 Undertaking of the Telephone Company...................................................73 10.4 Limitations.................................................................................................73 10.5 900 Unblocking Service.............................................................................74 10.6 Obligations of the End User.......................................................................74 10.7 Payment Arrangements and Credit Allowances........................................74 10.8 Rate Regulations........................................................................................74 11. PAYSTATION SERVICE.....................................................................................75 11.1 General Description...................................................................................75 11.2 Definitions..................................................................................................75 11.3 Undertaking of the Telephone Company...................................................76 11.4 Obligations of the End User.......................................................................76 11.5 Rate Regulations........................................................................................77 12. CONSTRUCTION CHARGES.............................................................................78 12.1 General Description...................................................................................78 12.2 Undertaking of the Telephone Company-Single Applicants.....................78 12.3 Undertaking of the Telephone Company-Group Applicants.....................79 12.4 Undertaking of the Telephone Company-Subsequent Applicants.............81 12.5 Limitations - Real Estate Subdivisions......................................................81 12.6 Mobile Home Parks ...................................................................................83 12.7 Obligations of the End User.......................................................................83 12.8 Payment Arrangements and Credit Allowances........................................84 12.9 Rate Regulations........................................................................................84 IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 6 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 6 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President TABLE OF CONTENTS (Cont'd) Page No. 13. SPECIAL SERVICE ARRANGEMENTS............................................................85 13.1 General Description...................................................................................85 13.2 Undertaking of the Telephone Company...................................................85 13.3 Limitations.................................................................................................85 13.4 Obligations of the End User.......................................................................85 13.5 Payment Arrangements and Credit Allowances........................................86 13.6 Rate Regulations........................................................................................86 14. ENGINEERING AND LABOR SERVICES ........................................................87 14.1 Engineering Services .................................................................................87 14.1.1 Normal Engineering Services..................................................87 14.1.2 Additional Engineering Services .............................................87 14.1.3 Charges for Normal and Additional Engineering....................87 14.2 Normal and Additional Labor....................................................................88 14.2.1 Normal Labor Services............................................................88 14.2.2 Additional Labor Services .......................................................88 14.2.3 Normal and Additional Labor Charges....................................88 15. DIRECTORY ASSISTANCE SERVICE..............................................................89 15.1 General Description...................................................................................89 15.2 Undertaking of the Telephone Company...................................................89 15.3 Limitations.................................................................................................89 15.4 Obligations of the End User.......................................................................89 15.5 Payment Arrangements and Credit Allowances........................................90 15.6 Rate Regulations........................................................................................90 16. VACATION SERVICE.........................................................................................91 16.1 General Description...................................................................................91 16.2 Undertaking of the Telephone Company...................................................91 16.3 Limitations.................................................................................................91 16.4 Obligations of the End User.......................................................................91 16.5 Payment Arrangements and Credit Allowances........................................91 16.6 Rate Regulations........................................................................................91 IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary IDAHO PUBLIC UTILITIES COMMISSION Approved Effective July 16, 2012 Aug. 1, 2012 Jean D. Jewell Secretary SILVER STAR COMMUNICATIONS ID. PUC TARIFF NO. 2 SHEET NO. 9 (fka) TETON TELECOM CANCELS Revision No. 2 SHEET NO. 9 104101 US Hwy 89 REVISED No. 3 SHEET NO. 9 P.O. Box 226 Freedom, WY 83120 Issued: May 8, 2013 Effective: June 10, 2013 By: Legal & Regulatory Administrator CONCURRING CARRIERS COLUMBINE TELEPHONE COMPANY, INC. dba SILVER STAR COMMUNICATIONS (fka TETON TELECOM) CONNECTING CARRIERS SILVER STAR COMMUNICATIONS (a dba of SILVER STAR TELEPHONE COMPANY, INC.) OTHER PARTICIPATING CARRIERS MOUNTAIN LAND COMMUNICATIONS DBA SILVER STAR LONG DISTANCE TETON TELECOM LONG DISTANCE REGISTERED SERVICE MARKS REGISTERED TRADEMARKS NONE NONE CONTACT INFORMATION SILVER STAR COMMUNICATIONS A dba of Columbine Telephone Company, Inc. Street: 1670 North Highway 33, Driggs, ID 83422 Mailing: P.O. Box 226, Freedom, WY 83120 Phone: 208-354-3300 Fax: 208-354-3319 Customer Contact - For establishment of service, complaints and inquiries regarding service and billing, or reporting or inquiring about network outages or service problems. Customer Service and/or Maintenance, Toll Free: (877) 883-2411 Commission Contact - For complaints, inquiries and matters concerning rates and price lists. Michelle Motzkus Legal & Regulatory Administrator Phone: (307) 883-6690 Fax: (307) 883-2575 Email: mamotzkus@silverstar.net IDAHO PUBLIC UTILITIES COMMISSION Approved Effective May 28, 2013 June 10, 2013 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 9 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 9 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE EXPLANATION OF SYMBOLS (C) - To signify changed regulation (D) - To signify discontinued rate or regulation (I) - To signify increased rate or charge (M) - To signify matter relocated without change (N) - To signify new rate or regulation (R) - To signify reduced rate or charge (S) - To signify reissued matter (T) - To signify a change in text but no change in rate or regulation (Z) - To signify a correction in text IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 10 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 10 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 1. Tariffs 1.1 Reference to Other Tariffs and Rules Whenever reference is made in this tariff to other tariffs of the Telephone Company, the reference is made to the tariffs in force. Whenever reference is made in the tariff to Rules, the Rules in reference are established by the Federal Communications Commission or the Idaho Public Utilities Commission Rules and Regulations regarding customer service and the Idaho Administrative Procedures Act (I.D.A.P.A.), Section 31. The Idaho Public Utilities Commission has jurisdiction over disputes that cannot be satisfactorily resolved between the Company and the end-user customer. Idaho Public Utilities Commission PO Box 83720 Boise, ID 83720-0074 1-800-432-0369 1.2 Application of Tariff (A) This tariff contains regulations, rates and charges applicable to the provision of Local Exchange Service as indicated on a Section by Section basis provided by TETON TELECOM, to end users residing within the exchange boundaries of TETON TELECOM, as indicated on the Exhibit 19.1 Area Exchange Map following. (B) The provision of Local Exchange Service by the Telephone Company as set forth in this tariff does not constitute a joint undertaking with the end user or customer for the furnishing of any service. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 11 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 11 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 2. General Regulations 2.1 Undertaking of the Telephone Company 2.1.1 Scope (A) The Telephone Company does not undertake to transmit messages under this tariff. (B) The Telephone Company shall be responsible only for the installation, operation and maintenance of the services it provides. (C) The Telephone Company will, for maintenance purposes, test its services only to the extent necessary to detect and/or clear troubles. (D) Services are provided 24 hours daily, seven (7) days per week, except as set forth in other applicable sections of this tariff. (E) The Telephone Company does not warrant that its facilities and services meet standards other than those set forth in this tariff, or those as required by State or Federal Law. 2.1.2 Limitations (A) The end user may not assign or transfer the use of services provided under this tariff; however, where there is no interruption of use or relocation of the services, such assignment or transfer may be made to: (1) another end user, whether an individual, partnership, association or corporation, provided the assignee or transferee assumes, in writing, all outstanding indebtedness for such services, and the unexpired portion of the minimum period and the termination liability applicable to such services, subject to notification of the Telephone Company if any; or (2) a court-appointed receiver, trustee or other person acting pursuant to law in bankruptcy, receivership, reorganization, insolvency, liquidation or other similar proceedings, provided the assignee or transferee assumes the unexpired portion of minimum period and the termination liability applicable to such services, if any. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 12 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 12 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 2. General Regulations 2.1 Undertaking of the Telephone Company (Cont'd) 2.1.2 Limitations (Cont'd) (3) In all cases of assignment or transfer, the written acknowledgment of the Telephone Company is required prior to such assignment or transfer which acknowledgment shall be made within 15 days from the receipt of notification. All regulations and conditions contained in this tariff shall apply to such assignee or transferee. The assignment or transfer of services does not relieve or discharge the assignor or transferror from remaining jointly or severably liable with the assignee or transferee for all long distance toll existing prior to the time of the assignment or transfer, unless other specific arrangements have been made. (B) The installation and restoration of services shall be provided on a first-come first-served basis. The restoration of services shall be in accordance with Part 64, Subpart D, Appendix A, of the Federal Communications Commission's Rules and Regulations, which specifies the priority system for service restorable activities. 2.1.3 Liability (A) The Telephone Company's liability, if any, for its willful misconduct is not limited by this tariff. With respect to any other claim or suit, by an end user or by any others, for damages associated with the installation, provision, termination, maintenance, repair or restoration of service, and subject to the provisions of (B) through (G) following, the Telephone Company's liability, if any, shall not exceed an amount equal to the proportionate charge for the service for the period during which the service was affected. This liability for damages shall be in addition to any amounts that may otherwise be due the end user under this tariff as a Credit Allowance for a Service Interruption. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 13 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 13 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 2. General Regulations 2.1 Undertaking of the Telephone Company (Cont'd) 2.1.3 Liability (Cont'd) (B) The Telephone Company shall not be liable for any act or omission of any other carrier or customer providing a portion of a service, nor shall the Telephone Company for its own act or omission hold liable any other carrier or customer providing a portion of a service. (C) The Telephone Company is not liable for damages to the end user's premises directly resulting from the installation and removal of telephone equipment and associated telephone wiring. (D) The Telephone Company shall be indemnified, defended and held harmless by the end user against any claim, loss or damage arising from the end user's use of services offered under this tariff, involving: (1) claims for libel, slander, invasion of privacy, or infringement of copyright arising from the end user's own communications; (2) claims for patent infringement arising from the end user's acts combining or using the service furnished by the Telephone Company in connection with facilities or equipment furnished by the end user or customer, or; (3) all other claims arising out of any act or omission of the end user in the course of using services provided pursuant to this tariff. (E) The Telephone Company does not guarantee or make any warranty with respect to its services when used in an explosive atmosphere, electrical substation or switching station. The Telephone Company shall be indemnified, defended and held harmless by the end user or customer from any and all claims by any person relating to such end user's use of services so provided. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 14 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 14 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 2. General Regulations 2.1 Undertaking of the Telephone Company (Cont'd) 2.1.3 Liability (Cont'd) (F) No license under patents (other than the limited license to use) is granted by the Telephone Company or shall be implied or arise by estoppel, with respect to any service offered under this tariff. (G) The Telephone Company's failure to provide or maintain services under this tariff shall be excused by labor difficulties, governmental orders, civil commotions, criminal actions taken against the Telephone Company, acts of God and other circumstances beyond the Telephone Company's reasonable control, subject to the Credit Allowance for Service Interruption as set forth in 2.4.4 following. (H) The included tariff language does not constitute a determination by the Commission that a limitation of the liability imposed by the Company should be upheld in a court of law. Acceptance for filing by the Commission recognizes that it is a court’s responsibility to adjudicate negligence and consequential damage claims. It is also the court’s responsibility to determine the validity of the exculpatory cause. 2.1.4 Provision of Services The Telephone Company, to the extent that such services are or can be made available with reasonable effort, and after provision has been made for the Telephone Company's telephone exchange services, the Company will provide to the end user upon reasonable notice services offered in other applicable sections of this tariff at rates and charges specified therein. 2.1.5 Installation and Termination of Services The services provided under this tariff will; (A) include any entrance cable or drop wiring and wire or intrabuilding cable to that point where provision is made for termination of the Telephone Company's outside distribution network facilities at a suitable location inside an end user- designated premises and; (B) be installed by the Telephone Company to such point of termination. Such point will not exceed 50' inside of a building or structure, in accordance with the National Electric Safety Code (NESC). IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 15 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 15 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 2. General Regulations 2.1 Undertaking of the Telephone Company (Cont'd) 2.1.6 Maintenance of Services The services provided under this tariff shall be maintained by the Telephone Company. The end user or others may not rearrange, move, disconnect, remove or attempt to repair any facilities provided by the Telephone Company, other than by connection or disconnection to any interface means used, except with the written consent of the Telephone Company. 2.1.7 Changes and Substitutions Except as provided for, equipment and systems subject to FCC Part 68 Regulations at 47 C.F.R. Section 68, the Telephone Company, may, where such action is reasonably required in the operation of its business: (A) Substitute, change or rearrange any facilities used in providing service under this tariff, including but not limited to, (1) substitution of different metallic facilities, (2) substitution of carrier or derived facilities for metallic facilities used to provide other than metallic facilities, (3) substitution of metallic facilities for carrier or derived facilities used to provide other than metallic facilities, and (4) or Fiber Optic Cable. (B) Change minimum protection criteria, change operating or maintenance characteristics of facilities or change operations or procedures of the Telephone Company. The Telephone Company shall not be responsible if any such substitution, change or rearrangement renders any end user furnished services obsolete or requires modification or alteration thereof or otherwise affects their use or performance. If such substitution, change or rearrangement materially affects the operating characteristics of the facility, the Telephone Company will provide reasonable notification to the end user in writing. Reasonable time will be allowed for any redesign and implementation required by the change in operating characteristics. The Telephone Company will work cooperatively with the end user to determine reasonable notification procedures. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 16 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 16 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 2. General Regulations 2.1 Undertaking of the Telephone Company (Cont'd) 2.1.8 Refusal and Discontinuance of Service (A) The Telephone Company may discontinue service without prior notice: (1) if a condition immediately dangerous or hazardous to life, physical safety, or property exists; (2) upon order by any court, the Commission, or any other duly authorized public authority; or (3) if service was obtained fraudulently, under deceptive conditions or without the specific authorization of the Telephone Company. The Telephone Company may terminate service if it has tried diligently to meet the notice requirements, but has been unsuccessful in its attempt to contact the end user affected. (B) Unless the provisions of 2.2.1(B) following apply, if an end user fails to comply with 2.1.6 preceding or 2.2.2, 2.3.1, 2.3.4 or 2.4 following, including any payments to be made by it on the dates and times herein specified, the Telephone Company may, on seven (7) days written notice by U.S. Mail to the person designated by that end user to receive such notices of noncompliance, refuse additional applications for service and/or refuse to complete any pending orders for service by the non-complying end user at any time thereafter as referenced in Section 31-41.01 of the I.D.A.P.A. If the Telephone Company does not refuse additional applications for service on the date specified in the seven (7) days notice, and the end user's noncompliance continues, nothing contained herein shall preclude the Telephone Company's right to refuse additional applications for service to the non-complying end user without further notice, subject to the Commission Rules and Regulations governing customer relations of telephone companies. In the case of such discontinuance, all applicable charges, shall become due. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 17 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 17 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 2. General Regulations 2.1 Undertaking of the Telephone Company (Cont'd) 2.1.8 Refusal and Discontinuance of Service (Cont'd) If the Telephone Company does not discontinue the provision of the services involved on the date specified in the seven (7) days notice, and the end user's non-compliance continues, nothing contained herein shall preclude the Telephone Company's right to discontinue the provision of the services to the non-complying end user provided the Telephone Company diligently attempts, at least twenty-four (24) hours before actual termination, to apprise the customer of actions or steps that may be taken to avoid such disconnection. (C) When the Telephone Company has disconnected Local Exchange Service to the end user for non-compliance with this tariff, the end user will be required ( unless other arrangements have been made) to pay all unpaid charges prior to the reconnection of service. In addition, the end user will be required to reapply after having been disconnected continuously for 30 calendar days. All end users that are disconnected for non-payment of their bill for any period may be subject to the deposit requirements. End users will be billed Exchange Order and Line Connection Charges when service is restored. 2.1.9 Limitations on the Discontinuance of Service (A) No end user will be given notice of discontinuance of service nor shall his/her service be discontinued if the unpaid bill is for services that are not set forth in this Local Exchange Tariff. (B) The Telephone Company will not discontinue service on any, Saturday, Sunday or legal holiday recognized by the State of Idaho, or after 12:00 noon on any Friday or any business day before any legal holiday, or at any time when the Telephone Company's business offices are not open for business, or from December 24 through January 2, inclusive. Service cannot be disconnected if the bill is less than $50.00, unless the delinquency is greater than 60 days. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 18 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 18 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 2. General Regulations 2.1 Undertaking of the Telephone Company (Cont'd) 2.1.9 Limitations on the Discontinuance of Service (Cont’d) (C) Telephone service will only be discontinued between the hours of 8:00 a.m. and 4:00 p.m. (D) The Telephone Company will postpone discontinuance of telephone service to a residential end user for 30 days from the date of a certificate by a licensed physician or public health official with medical training which states that discontinuance of service will aggravate an existing medical emergency or create a medical emergency for an end user, a member of the end user's family, or other permanent resident on the premises where service is rendered. If the serious illness or medical emergency still exists at the end of the thirty (30) day postponement and the customer has not made excessive or unwarranted MTS calls and has not refused to enter into a payment agreement, The Company will grant additional postponement as referenced in I.D.A.P.A. 31-41.01 Rule 308. This notice or certificate of medical emergency must be in writing and show clearly the name of the person whose illness would be compounded by discontinuance of service, the nature of the medical emergency, and the name, title, and signature of the person giving notice of or certifying the medical emergency. (E) Where service is provided to a medical care facility, including a hospital, medical clinic with resident patients, or nursing home, notice of pending discontinuance will be provided to the Commission as well as to the end user. Upon written request from the Commission or its Staff, a delay in discontinuance of service of no less than seven (7) business days from the date of notice shall be allowed so that the Commission may take whatever steps are necessary to protect the interest of the resident patients. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 19 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 19 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 2. General Regulations 2.1 Undertaking of the Telephone Company (Cont'd) 2.1.10 Notification of Service-Affecting Activities The Telephone Company will provide the end user reasonable notification of service-affecting activities that may occur in normal operation of its business. Such activities may include, but are not limited to, equipment or facilities additions, removals or rearrangements, routine preventative maintenance and major central office or switching equipment change-out. Generally such activities are not individual end user service specific, they affect many end users' service. No specific advance notification period is applicable to all service activities. 2.1.11 Provision and Ownership of Telephone Numbers The Telephone Company reserves the reasonable right to assign, designate or change telephone numbers, any other call number designations associated with Exchange Services, or the Telephone Company serving central office prefixes associated with such numbers, when necessary in the conduct of its business. Should it become necessary to make a change in such number(s), the Telephone Company will furnish, to the end user, 30 days notice and explanation of the reason(s) for such change(s). Should a number change become necessary, the Company will provide number referral service (where available) free of charge for a period of six (6) months. 2.1.12 Provision and Ownership of Telephone Directories The Telephone Company reserves the right of ownership of the telephone directories provided to end users as an aid to the use of telephone service. The Telephone Company will furnish to its end users, without charge, one directory per line as a part of the local service charge. The Telephone Company will make available to the customer a method by which the directory can be disposed of, without cost to the customer. 2.1.13 Provision for Services to Disabled or Handicapped Persons (ADA) The Telephone Company will make provisions for and comply with the communications provisions of the Americans with Disabilities Act of 1990 (ADA). IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 20 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 20 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 2. General Regulations 2.2 Use 2.2.1 Interference or Impairment (A) The characteristics and methods of operation of any circuits, facilities or equipment provided by other than the Telephone Company and associated with the facilities utilized to provide services under this tariff shall not interfere with or impair service over any facilities of the Telephone Company, its affiliated companies, or its connecting and concurring carriers or customers involved in its services, cause damage to their plant, impair the privacy or any communications carried over their facilities or create hazards to the employees of any of them or the public. (B) Except as provided for, equipment or systems subject to the FCC Part 68 Rules in 47 C.F.R. Section 68.108, if such characteristics or methods of operation are not in accordance with 2.2.1(A) preceding, the Telephone Company will, where practicable, notify the end user that temporary discontinuance of the use of a service may be required. However, where prior notice is not practicable, nothing contained herein shall be deemed to preclude the Telephone Company's right to temporary discontinuance for less than twenty-four (24) hours, the end user will be promptly notified and afforded the opportunity to correct the condition which gave rise to the temporary discontinuance. During such period of temporary discontinuance, credit allowance for service interruptions as set forth in 2.4.4 following is not applicable. 2.2.2 Unlawful Use The service provided under this tariff shall not be used for an unlawful purpose. (A) The Telephone Company may, by notice in writing, without incurring any liability, either suspend or terminate the service of an end user for any of the following reasons: (1) use of foul or profane language over the service; (2) impersonation of another person with fraudulent intent; (3) making of nuisance calls over the service; IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 21 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 21 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 2. General Regulations 2.2 Use (Cont’d) 2.2.2 Unlawful Use (Cont’d) (4) use of service by an end user in connection with a plan or contrivance to secure a large volume of calls to be directed to such end user at or about the same time, resulting in preventing, obstructing, or delaying the service of others; except as provided in Section 2.2.4. (5) abuse or fraudulent use of service which includes: (a) the use of service or facilities of the Telephone Company to transmit a message or to locate a person or otherwise to give or obtain information, without payment of an applicable charge; (b) the obtaining, or attempting to obtain, or assisting another to obtain, or attempting to attain telephone service, by rearranging, tampering with, or making connection with any facilities of the Telephone Company, or by any trick, scheme, false representation, or false credit device, or by or through any other fraudulent means or device whatsoever, with intent to avoid the payment in whole or in part, of the established charge for such service; (c) resale of any service provided by the Telephone Company, except as provided by the FCC and applicable state Commission Rules and Regulations; (6) use of the service in such a manner as to interfere with the service of other users; (7) use of the service for any purpose other than a means of communication; (8) use of service for unlawful purposes; (9) any other violation of regulations set forth in the Telephone Company's filed tariffs. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 22 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 22 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 2. General Regulations 2.2 Use (Cont'd) 2.2.2 Unlawful Use (Cont’d) The Telephone Company may continue such suspension of service until all violations have ceased, or terminated the service without suspension of service or following suspension of service, and disconnect and remove any of its facilities from the end user's premises. (B) Service is furnished by the Telephone Company subject to the condition that it will not be used for any unlawful purpose. Service will not be furnished if any law enforcement agency, acting within its jurisdiction, advises that such service is being used or will be used in violation of law, and secures proper legal orders to deny such service. (C) In such instances when termination occurs, as in 2.2.2(A) preceding, the Telephone Company shall be indemnified, defended and held harmless by the end user against any claim, loss or damage arising from the Telephone Company's actions in terminating such service. (D) The Telephone Company will comply with any call trace requests that are requested and performed in accordance with County, State and Federal law, and are properly requested by either a court order or completed form as shown in the Trap & Trace Procedures. (E) Listening in on telephone conversations. 2.2.3 Limitations on Use The Telephone Company reserves the right to limit the length of communication when necessary because of shortage of facilities caused by emergency conditions. 2.2.4 Automatic Dialing and Announcement Devices (ADADs) Before an ADAD, other than one that will be used to deliver a message in response to an emergency, may be connected to the telephone network, the potential end user must verify in writing to the Telephone Company that the ADAD(s) will have the capacity to comply and that the end user will comply with the following: IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 23 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 23 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 2. General Regulations 2.2 Use (Cont'd) 2.2.4 Automatic Dialing and Announcement Devices (ADADs) (Cont’d) (A) The potential end user must notify the Telephone Company, in writing, of the intended use of the ADAD(s). The notice shall list the calendar days and clock hours during which the ADAD(s) will be used and shall estimate the message attempts per hour and the average length of the completed messages. (B) The ADAD end user will notify the Company, in writing, within 30 days of any change in the ADAD operation that results in either an increase or decrease in the number of message attempts per hour and/or the average length of the completed calls. (C) The use of ADAD(s) that do not automatically disengage the called party's line when the called party hangs up its receiver are prohibited, except for their use in security and alarm systems or other systems in which the called party has previously agreed to the ADAD's call and has consented to its line being engaged in this manner. (D) ADAD(s) are prohibited from making unsolicited calls before 9:00 a.m. or after 9:00 p.m. (E) ADAD(s) are prohibited from calling public safety numbers such as police, fire and emergency services. ADAD(s) are prohibited from calling unlisted and unpublished numbers. ADAD(s) are prohibited from calling more than one number held by a given called party. (F) The provision for service and the use of any ADAD(s) shall be in strict conformance to Part 64 of the Federal Communications Commission Rules and Regulations, and the I.D.A.P.A. 31-51.02. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 24 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 24 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 2. General Regulations 2.2 Use (Cont’d) 2.2.5 Business Service An end user being provided Local Exchange Service in the Company’s service area, where the Customer’s use of the telecommunications services is primarily of a business, professional, institutional or other occupational nature or where the service or any part of the service is provided at a business location. Under these circumstances, the service provided is classified as business service and business rates will apply. Business rates will apply to institutions such as churches, schools, hospitals, health care centers, non-profit groups and governmental bodies. The fact that business is conducted at a customer’s residence, but the telephone is not used for the purpose of enticing individuals to call the residential telephone number or another telephone number in order to obtain a service or product, will not cause a customer’s service to be classified or reclassified as a business service unless the residential telephone number is advertised by the customer in a Telephone Directory. For purposes of this definition, the customer shall include the end user, any member of the end user’s household or any person residing at the end user’s service address. (1) In the event the Customer advertises his/her residential telephone number in a business directory such as “Yellow Pages” or a similar directory, the Company will notify the Customer of its intent to reclassify the Customer’s service as business service based on that advertisement. If the Customer demonstrates that he/she was unaware that such an advertisement would be viewed by the Company as a basis to reclassify residential service to business service, the Company will permit the Customer to continue receiving residential service at the residential rates, but the Company will assign the Customer a new telephone number with no connection charges on a one-time basis, with no availability of call forwarding from the disconnected number. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 25 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 25 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 2. General Regulations 2.2 Use (Cont’d) 2.2.5 Business Service (Cont’d) (2) A customer who is currently paying a business rate and would like to change to residential service because he/she is no longer a business, has the following options: (A) A business customer may change his/her telephone number and be charged residential rates for that new number. A service order and line connection charge will apply. If the customer chooses to advertise his/her new telephone number, his/her account will be charged business rates. (3) A business customer may choose to keep his/her current telephone number. If so, the following conditions must be met: (A) At the time a customer requests a change in status, Teton Telecom will take the account out of his/her business name and list his/ her account under the customer name. A service order charge applies at this time. When the next telephone directory, in which the advertisement appeared, is published and there is no listing for the business name, the account rate will be changed from business to residential service. No service order charge will apply at this time. It is the responsibility of the customer to notify the Telephone Company when the new directory is printed without the customer’s listing. 2.3 Obligations of the End User or Customer 2.3.1 Application for Service (A) As a condition of requesting local service, an end user will be required to provide a properly executed application for service. This application for service can be completed via telephone, facsimile, mail, or by coming to the local business office. (B) The Company may from time to time request end users that do not have applications for service on file to complete said application so as to maintain current and accurate customer information. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 26 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 26 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 2. General Regulations 2.3 Obligations of the End User or Customer (Cont’d) 2.3.1 Application for Service (Cont’d) (C) All end users who are applying for new service with the Company, or who are changing the physical location of their current service with the Company, will have an additional 30 day period of time in which the end user may request additional calling features at no extra installation charges to the end user. 2.3.2 Damages The end user shall reimburse the Telephone Company for damages to Telephone Company facilities utilized to provide services under this tariff caused by the negligence or willful act of the end user, their employees or agent, resulting from the end user's, employee's or agent's improper use of the Telephone Company facilities, or due to malfunction of any facilities or equipment provided by other than the Telephone Company. Such damages will be the actual cost of the materials and the actual hours required for repair of the damage multiplied by the appropriate labor rate. Nothing in the foregoing provision shall be interpreted to hold one end user liable for another end user's actions. The Telephone Company will, upon reimbursement for damages, cooperate with the end user in prosecuting a claim against the person causing such damage and the end user shall be surrogated to the right of recovery by the Telephone Company for the damages to the extent of such payment. 2.3.3 Ownership of Facilities Facilities utilized by the Telephone Company to provide service under the provisions of this tariff shall remain the property of the Telephone Company. Such facilities shall be returned to the Telephone Company by the end user, whenever requested, within a reasonable period following the request in as good condition as reasonable wear will permit. 2.3.4 Equipment Space and Power The end user shall furnish or arrange to have furnished to the Telephone Company, at no charge, equipment space and electrical power required by the Telephone Company to provide services under this tariff at the points of termination of such services. The selection of ac or dc power shall be mutually agreed to by the end user and the Telephone Company. The end IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 27 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 27 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 2. General Regulations 2.3 Obligations of the End User or Customer (Cont’d) 2.3.4 Equipment Space and Power (Cont’d) user shall also make necessary arrangements in order that the Telephone Company will have access to such spaces at reasonable times for installing, testing, repairing or removing Telephone Company facilities. 2.3.5 Availability for Testing The services provided under this tariff shall be available to the Telephone Company at times mutually agreed upon in order to permit the Telephone Company to make tests and adjustments appropriate for maintaining the services in satisfactory operating condition. Such tests and adjustments shall be completed within a reasonable time. No credit will be allowed for any interruptions involved during such tests and adjustments. 2.3.6 Claims and Demands for Damages (A) With respect to claims of patent infringement made by third persons, the end user shall defend, indemnify, protect and save harmless the Telephone Company, its employees, or agents from and against all claims arising out of the combining with, or use in connection with, the services provided under this tariff, any circuit, apparatus, system or method provided by the end user. (B) The end user shall defend, indemnify and save harmless the Telephone Company, its employees or agents from and against any suits, claims, losses or damages, including punitive damages, attorney fees and court costs by third persons arising out of the construction, installation, operation, maintenance or removal of the end user's circuits, facilities or equipment connected to the Telephone Company's facilities. Services provided under this tariff include, without limitation, Workmen's Compensation claims, actions for infringement of copyright and/or unauthorized use of program material, libel and slander actions based on the content of communications transmitted over the end user's circuits, facilities or equipment, and proceedings to recover taxes, fines or penalties for failure of the end user to obtain or maintain in effect any necessary certificates, permits, licenses or other authority to acquire or operate the services provided under this tariff; provided, however, the foregoing indemnification shall not apply to suits, claims and demands to recover damages for damage to property, IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 28 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 28 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 2. General Regulations 2.3 Obligations of the End User or Customer (Cont’d) 2.3.6 Claims and Demands for Damages (Cont’d) death or personal injury unless such suits, claims or demands are based on the tortuous conduct of the end user, or agents. (C) The end user shall defend, indemnify and save harmless the Telephone Company, its employees or agents from and against any suits, claims, losses or damages, including punitive damages, attorney fees and court costs by the end user or third parties arising out of any act or omission of the end user in the course of using services provided under this tariff. 2.3.7 Subdivisions (A) Where builders or developers subdivide property into five (5) or more lots for the purpose of selling either residential or business lots, such builder or developer shall be required to do the following before the Telephone Company will provide telephone service in the subdivision: (1) Provide the Telephone Company with a complete plot plan of present and future divisions of the development area. (2) The Pre-Development fee which reimburses the Telephone Company for the cost of the engineering services required to design the proposed telephone plant in the development area. (3) Without regard to the tariffed rates set forth in the Contributions in Aid to Construction Section of this tariff, provide for the pro-rata in-place cost of all feeder plant required to extend service to the subdivision and distribution facilities as may be required to properly and adequately serve the development area based on design criteria as established by the Commission in accordance with the Telephone Company engineering plans and Telephone Company specifications by: IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 29 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 29 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 2. General Regulations 2.3 Obligations of the End User or Customer (Cont'd) 2.3.7 Subdivisions (Cont’d) (a) Having the Telephone Company install the plant and pay the Telephone Company the estimated construction cost in advance of any construction; after signing the Real Estate Subdivision Agreement for Underground Telephone Distribution System. (b) Maintain responsibility for installing the in-place system including all feeder plant and distribution facilities in accordance with the Telephone Company's design and specifications. Any changes or modifications required by the Telephone Company will be the sole responsibility of the developer or builder. (4) If the developer or builder installs its own telephone feeder and distribution facilities for the subdivision, such facilities and construction methods must meet the specifications of the Telephone Company along with payment of the appropriate inspection fees, and the facilities be turned over to the Telephone Company, with clear title, before service will be provided to the residents of the subdivision by the Telephone Company. (5) (See Section 12.5, Limitations-Real Estate Subdivisions, contained herein.) 2.3.8 Mobile Home Parks (See Section 12, Construction Charges, contained herein.) 2.3.9 Temporary Service When construction is required for temporary service, the end user is required to bear all of the cost of such construction and removal of facilities. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 30 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 30 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 2. General Regulations 2.4 Payment Arrangements and Credit Allowances 2.4.1 Payment of Rates, Charges and Deposits (A) The Telephone Company may, in order to safeguard its interests, request a deposit or written guarantee. The company complies with deposit requirements as established by Idaho law. Such deposit or written guarantor will be held by the Telephone Company until a residential customer establishes and maintains good credit. For a business customer, they must maintain good credit and not be delinquent more than once in the previous twelve (12) month period. Such end user will be required to sign the Guarantee for Payment of Telephone Service and will receive a Receipt of Deposit. No such deposit will be required of an end user who can provide a letter of credit from a previous telephone company, or who is a successor of this company and has established good credit and has no history of disconnect for non- pay. Such deposit will be the actual or estimated rates and charges for the services ordered (both local and toll) for the average two (2) month period within the last twelve (12) month period as set forth in Section 17.1. The fact that a deposit has been made in no way relieves the end user from complying with the Telephone Company's regulations as to the prompt payment of bills. At such time as the provision of service to the end user is terminated, the amount of the deposit will be credited to the end user's account and any credit balance which may remain will be refunded. Such a deposit will be refunded or credited to the account when the end user has established credit or, in any event, after the end user has established a six (6) month active service and has a prompt payment record (no disconnect for non-pay) at any time prior to the termination of the provision of the service to the end user. In case of a cash deposit, for the period the deposit is held by the Telephone Company, the end user will receive interest at a rate set forth in I.D.A.P.A. 31.41.01 on annual basis. The interest rate will be applied as simple interest from the date the end user deposit is received by the Telephone Company to and including the date such deposit is credited to the end user's account or the date the deposit is refunded by the Telephone Company. Should a deposit be credited to the end user's account, as indicated above, no interest IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 31 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 31 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 2. General Regulations 2.4 Payment Arrangements and Credit Allowances (Cont'd) 2.4.1 Payment of Rates, Charges and Deposits (Cont'd) will accrue on the deposit from the date such deposit is credited to the end user's account. (B) The Telephone Company shall make every reasonable effort to bill, on a current basis, all charges incurred by the end user and credit all credits due to the end user under this tariff attributable to services established or discontinued during the preceding billing period. The Telephone Company shall bill, in arrears, all usage sensitive charges (i.e., message toll) to its end users, and the associated taxes and charges. The Telephone Company shall bill, in advance, charges for all services billed on a monthly basis to be provided during the ensuing billing period. The bill day (i.e., the billing date of a bill for an end user for Local Exchange Service under this tariff), the period of service each bill covers and the payment date will be as follows: (1) The Telephone Company will establish a bill day each month for the end user account. The bill will cover non- usage sensitive service charges, per month charges for the ensuing billing period for which the bill is rendered, any known unbilled non-usage sensitive charges for prior periods and unbilled usage charges (toll) for the period after the last bill day through the current bill day. Any known unbilled usage charges for prior periods if applicable, and any known unbilled adjustments will be applied to this bill. These charges may include any governmental taxes or fees such as, but not limited to, federal, state, city and county taxes, County E911, Idaho Universal Service, etc. Payment for such bills is due as set forth in 2.4.1(B)(1)(a) following. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 32 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 32 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 2. General Regulations 2.4 Payment Arrangements and Credit Allowances (Cont'd) 2.4.1 Payment of Rates, Charges and Deposits (Cont'd) (a) All bills dated as set forth in 2.4.1(B)(1) preceding for service, provided to the end user by the Telephone Company are due 20 days (payment date) after the bill day, except as provided herein, and are payable in immediately available funds. If such payment date would cause payment to be due on a Saturday, Sunday or any legal holiday observed in the state such as (New Year's Day, Martin Luther King Day, President's Day, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day or Christmas Day is legally observed), payment for such bills will be due from the end user as follows: If such payment date falls on a Saturday, Sunday or a Holiday which is observed on a Monday, the payment date shall be the first non-Holiday day following such Saturday, Sunday or Holiday. If such payment date falls on a Holiday which is observed on Tuesday, Wednesday, Thursday or Friday, the payment date shall be the next non- Holiday day following such Holiday. (b) In the event the end user makes payment on the account with a check and the bank on which the check is drawn returns the check for reasons of "Non Sufficient Funds" (NSF), account closed or any other reason, a charge pursuant to state law will be made as noted in Section 17.1. The Telephone Company will process the returned check one more time. If the check is returned again the end user will be required to pay cash for that check. (C) Adjustments for the quantities of services established or discontinued in any billing period beyond the minimum period set forth for services in other sections of this tariff will be prorated to the number of days or major fraction of days based on a 30 day IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 33 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 33 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 2. General Regulations 2.4 Payment Arrangements and Credit Allowances (Cont’d) 2.4.1 Payment of Rates, Charges and Deposits (Cont’d) month. The Telephone Company will furnish such detailed information as may reasonably be required for verification of any bill. (D) When a rate as set forth in this tariff is shown to more than two decimal places, the charges will be determined using the rate shown. The resulting amount will then be rounded to the nearest penny (i.e., rounded to two decimal places). 2.4.2 Minimum Period The minimum period for which services are provided and for which rates and charges are applicable is one (1) month (30 days) except where specifically noted elsewhere in this tariff. When a service is discontinued prior to the expiration of the minimum period, charges are applicable, whether the service is used or not, as follows: (A) When a service with a one (1) month minimum period is discontinued prior to the expiration of the minimum period, a one (1) month charge will apply at the rate level in effect at the time service is discontinued. (B) When a service with a minimum period greater than one (1) month is discontinued prior to the expiration of the minimum period, the applicable charge will be the lesser of, (1) the Telephone Company's total non-recoverable costs, less the net salvage value for the discontinued service, or, (2) the total monthly charges, at the rate level in effect at the time service is discontinued, for the remainder of the minimum period. 2.4.3 Cancellation of an Order for Service Provisions for the cancellation of an order for service are set forth in Section 3.2.3(C) following. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 34 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 34 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 2. General Regulations 2.4 Payment Arrangements and Credit Allowances (Cont’d) 2.4.4 Credit Allowance for Service Interruptions (A) General A service is interrupted when it becomes unusable to the end user because of failure of a facility component used to furnish service under this tariff or in the event that the protective controls applied by the Telephone Company result in the complete loss of service by the end user as set forth in Section 2.2.1 previously. An interruption period starts when inoperative service is reported to the Telephone Company, and ends when the service is operative. For purposes of administering the following regulations a major fraction shall mean more than half of the incremental credit period using the unit of time in which the service interruption is measured. (B) When a Credit Allowance Applies In case of an interruption to any service, allowance for the period of interruption, if not due to the negligence of the end user, shall be as follows: The company will credit a customer’s account by the amount equal to the monthly rate for one month of basic exchange service (Local Exchange Service) if the customer reports an out-of-service condition which has deteriorated service to the extent that the customer cannot make local calls or cannot receive local calls or cannot use the service for voice grade communications because of cross talk, static, or other transmission problems, and service is not restored (1) within sixteen hours after the report of the outage in the customer notifies the Telephone Company that the service outage creates an emergency for the customer; or (2) within 24 hours after the report of the outage if no emergency exists, except that outages reported between noon on Saturday, and 6:00 p.m. on the following Sunday must be restored within 48 hours or by 6:00 p.m. on the following Monday, whichever is sooner. (C) When a Credit Allowance Does Not Apply (1) The credit will not apply to “out-of-service” conditions resulting from the willful neglect, misuse or abuse by the customer IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 35 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 35 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 2. General Regulations 2.4 Payment Arrangements and Credit Allowances (Cont'd) 2.4.4 Credit Allowance for Service Interruptions (Cont’d) (2) The credit will not apply to “out-of-service” conditions where the outage is in the customer’s inside wire or customer’s premises equipment, or customer owned drop. (3) This credit will not apply to “out-of-service” conditions resulting from natural disasters, or circumstances beyond control and knowledge of the Telephone Company and affecting large groups of customers. (4) This credit also will not apply to “out-of-service” conditions where service has been temporarily or permanently discontinued for nonpayment of bills, provided proper notice has been given. (5) Interruptions of service during any period in which the Telephone Company is not afforded access to the premises where the service is terminated. (6) Interruptions of service when the end user has released that service to the Telephone company for maintenance purposes, to make rearrangements, or for the implementation of an order for a change in the service during the time that was negotiated with the end user prior to the release of that service. Thereafter, a credit allowance as sent forth in (B) preceding applies. (7) Periods when the end user elects not to release the service for testing and or repair and continues to use it on an impaired basis. (D) Use of an Alternative Service Provided by the Telephone Company Should the end user elect to use an alternative service provided by the Telephone Company during the period that a service is interrupted, the end user must pay the tariffed rates and charges. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 36 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 36 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 2. General Regulations 2.4 Payment Arrangements and Credit Allowances (Cont'd) 2.4.4 Credit Allowance for Service Interruptions (Cont’d) (E) Temporary Surrender of a Service In certain instances, the end user may be requested by the Telephone Company to surrender a service for purposes other than maintenance, testing or activity relating to a service order. If the end user consents, a credit allowance will be granted. In no case will the credit allowance exceed the monthly rate for the service surrendered in any one (1) monthly billing period. 2.4.5 Re-establishment of Service Following Fire, Flood or Other Occurrence (A) Non-recurring Charges Do Not Apply Exchange Order, Line Connection and Installation Charges do not apply for the re-establishment of service following a fire, flood or other occurrence attributed to an Act of God provided that: (1) The service is of the same type as was provided prior to the fire, flood or other occurrence. (2) The service is for the same end user. (3) The service is at the same general location on the same premises. (4) The re-establishment of service begins within 60 days after Telephone Company service is available. (The 60 day period may be extended a reasonable period if the renovation of the original location on the premises affected is not practical within the allotted time period). (B) Non-recurring Charges Apply Exchange Order, Line Connection and Installation Charges apply for establishing service at a different location, on the same premises, or at a different premises pending re-establishment of service at the original location at the rate set forth in Section 17.2 following. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 37 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 37 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 2. General Regulations 2.4 Payment Arrangements and Credit Allowances (Cont'd) 2.4.6 Title or Ownership Rights The payment of rates and charges by Customers for the services offered under the provisions of this tariff does not assign, confer or transfer title or ownership rights to proposals or facilities developed or utilized, respectively, by the Telephone Company in the provision of such services. 2.5 Definitions Certain terms used herein are defined as follows: Additional Listing: Any listing of a name or other authorized information in connection with an end user's telephone number in addition to the end user's entitled directory listing for Local Exchange Switching Service. Aid To Construction: The amount of money that is charged by the Telephone Company in excess of the Company’s contribution for construction. Airline Mileage: The shortest distance between two (2) locations. Applicant: The residential or business end user making application to the Company for Local Exchange Service, or other services as are defined herein. Authorized User: A person, firm or corporation (other than the end user) on whose premises a Local Exchange Service is located and who may communicate over such service in accordance with the terms of this tariff. Automatic Dialing and Announcement Device: A device which dials telephone numbers it has been programmed to dial and plays a recorded message when a call is answered. There are two (2) types of automatic dialing and announcement devices: those used for solicitation calls and those used for non-solicitation calls. Business Day: The term "Business Day" denotes the time of day that the Telephone Company is open for business. Generally, Monday through Friday. Business End User: An end user being provided Local Exchange Service in the Company’s service area, where the Customer’s use of the telecommunications services is primarily of a business, professional, institutional or other occupational nature or where the service or any part of the service is provided at a business location or listed in the yellow pages. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 38 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 38 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 2. General Regulations 2.5 Definitions (Cont’d) Call: The term "Call" denotes an end user attempt for which the complete address code (i.e., 0-, 0+, 1, 911, 7 digits, or 10 digits) is provided to the serving dial tone office. Cancellation Charge: A charge determined at the time of cancellation to recover the cost of Telephone Company expenses and unrecoverable materials (either used or depreciated) or a minimum of one (1) month charge for the service ordered, whichever is higher. Central Office: The term "Central Office" denotes the Telephone Company switching system where Local Exchange Common Line Service loops are terminated for purposes of interconnection to each other and to trunks. This is also the place and/or machine that executes the switching of Local Exchange Switched Service and toll switching. Change Charge: A charge for including end user requested changes on the Exchange Service Order after it had initially been submitted to the Telephone Company. Channel(s): The term "Channel(s)" denotes an electrical or photonic, in the case of fiber optic based transmission systems, communications path between two (2) or more points of termination. Class of Service: A description of Local Exchange Service furnished an end user which denotes such characteristics as nature of use - residence or business - (public, semi-public or private). Commission: The term "Commission" denotes the Idaho Public Utilities Commission. Common Line: The term "Common Line" denotes a line (business, residence, or pay telephone line or other facility) terminated on a central office switch. Company: The term "Company or Telephone Company" denotes TETON TELECOM. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 39 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 39 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 2. General Regulations 2.5 Definitions (Cont’d) Construction Charge: A special separate non-recurring charge made for the construction of facilities in excess of those contemplated under the rates quoted in the exchange tariffs. Continuous Property: The plot of ground, together with any buildings thereon, occupied by the end user, which is not divided by public highways, separated by property occupied by others or separated by pasture, farm or otherwise unoccupied property. Where an end user occupies property on both sides of a street, alley, highway, body of water, railroad right-or-way, etc., the properties are treated as non-continuous property. Contract: The agreement between an end user and the Company under which service and facilities are furnished in accordance with the applicable provisions of this tariff. Cost: The cost of labor, materials and engineering which includes appropriate amounts to cover the Company's general operating and administrative expenses. Customer: The term "Customer(s)" denotes any individual, partnership, association, joint-stock company, trust, corporation, or governmental entity, other entity, or organization which subscribes to the services offered under the Company's interstate or intrastate exchange tariff, including both Inter-exchange Carriers (ICs) and End Users. Only End Users are provided Local Exchange Service under this tariff. Customer Trouble Report: An oral or written report from an end user of telephone service relating to a service affecting defect or a condition which prevents that end user from placing or receiving communications of satisfactory quality. Detail Billing: The term "Detail Billing" denotes the listing of each message and/or rate element for which charges to an end user are due on a bill prepared by the Telephone Company. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 40 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 40 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 2. General Regulations 2.5 Definitions (Cont’d) Directory Assistance (Intrastate): The term "Directory Assistance" denotes the provision of telephone numbers by a Telephone Company operator when the operation location is accessed by an end user by dialing 1 + 208 + 555-1212, or 1411. Directory Listing: A publication in the Company's alphabetical directory of information relative to an end user's name or other identification and telephone number. Drop Wire: That portion of a circuit between the pole line or cable distributing point and the building in which the station is located. Emergency: A situation which exists when serious sickness or public safety is involved. End Office Switch: The term "End Office Switch" denotes a local Telephone Company switching system where Telephone Exchange Service and user station loops are terminated for purposes of interconnection to trunks and other end user station loops. End User: The term "End User" means any subscriber of a Local Exchange Service that does make such service available to others, directly or indirectly for the purpose of reselling interstate, intrastate or local exchange services. Entrance Facilities: Facilities extending from the point of entrance on private property to the premises on which service is furnished. Exchange: The term "Exchange" denotes a unit, established by the Telephone Company for the administration of communications service in a specified area which usually embraces a city, town or village and its environs. It consists of one or more central offices together with the associated facilities used in furnishing communications service within that area. Exchange Area(s): The territory served by an exchange. Exchange Line: The circuit with one termination at the Central Office and the other termination at the protector of the end user's designated premises. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 41 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 41 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 2. General Regulations 2.5 Definitions (Cont’d) Exchange Service Order or End User Service Order Charge: A charge for preparing the order to connect, install, rearrange, move or repair Telephone Company facilities for the end user. Extended Area Service: Commonly referred to as EAS. This is inter-exchange communications between two (2) or more exchange areas furnished on a flat rate basis where available. Extended Area Service (EAS) Call: A call made on a local rate basis between two (2) or more end users living in different exchanges utilizing EAS facilities that are covered by an EAS agreement, tariff or route. Extension Line: A circuit connecting a primary exchange line which ends at one protector to an extension exchange line which ends at an extension protector, both serving the same end user and utilizing the same telephone number. Extension lines may be provided as premises extensions or as off premises extensions as defined herein. Facilities: All the plant and equipment of the Company owned, operated, licensed, used, controlled, furnished or supplied for or by the Company, including any construction work in progress allowed by the Commission. Flat Rate Service: Local exchange service furnished at a fixed monthly charge. First-Come First-Served: First-come first-served shall be based upon the received time and date stamped by the Telephone Company on complete and accurate end user orders which allow the Telephone Company to initiate its ordering process. Inaccurate or incomplete end user orders shall not be deemed to have been received until such time as the end user corrects such inaccuracies and/or omissions. The end user shall not be penalized for any delay in the Telephone Company review process beyond 24 hours of receipt. Once having been advised of the errors and/or omissions, any delay in correction on the part of the end user shall be added to the received time and date. As facilities and/or equipment become available, end users will be provided service in the order of the earliest received time and date when practical, subject to grouped construction projects. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 42 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 42 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 2. General Regulations 2.5 Definitions (Cont’d) Foreign Exchange Directory Listing: An alphabetical directory listing in the local exchange directory for an end user obtaining local exchange service from another company/exchange and access from the Company's interstate or intrastate exchange tariffs. Immediately Available Funds: The term "Immediately Available Funds" denotes a corporate, business or personal check drawn on a bank account and funds which are available for the use by the receiving party on the same day on which they are received and include U.S. Federal Reserve bank wire transfers (where available), U.S. Federal Reserve notes (paper cash), U.S. coins, U.S. Postal Money Orders and Cashiers Checks. Individual Case Basis: The term "Individual Case Basis" denotes a condition in which the regulations, if applicable, rates and charges for an offering under the provisions of this tariff are developed based on the circumstances in each case. Installation Charge: A non-recurring charge made either prior to or at the time of the installation of local exchange service, in addition to Exchange Service Order Charges and other applicable charges for use of telephone facilities. Inter-exchange Carrier (IC) or Inter-exchange Common Carrier: The terms "Inter-exchange Carrier" (IC) or "Inter-exchange Common Carrier" denotes any individual, partnership, association, joint-stock company, trust, governmental entity or corporation engaged for hire in intrastate or interstate and international communications by wire or radio, between two (2) or more exchanges. Interstate Communications: The term "Interstate Communications" denotes both interstate and international communications. Inter-State or International Toll Call: A call made on a usage sensitive basis between two (2) or more end users in different states or countries, utilizing the facilities of an inter-exchange carrier. Intrastate Communications: The term "Intrastate Communications" denotes any communications within a state subject to oversight by a state regulatory commission as provided by laws of the state involved. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 43 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 43 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 2. General Regulations 2.5 Definitions (Cont’d) Intra-State Toll Call: A call made on a usage sensitive basis between two (2) or more end users within the State, utilizing the facilities of an inter-exchange carrier. Line Connection Charges: A charge made to an end user for the purpose of reimbursing the Telephone Company for a portion of the cost involved in end user initiated connecting or rearranging of telephone facilities at the Telephone Company central office. Local Access and Transport Area (LATA): The term "Local Access and Transport Area" denotes a geographic area established for the provision and administration of communications service. It encompasses one or more designated exchanges, which are grouped to serve common social, economic and other purposes. Local Call: A call made on a local rate basis between two (2) or more end users within an exchange calling area. Local Calling Area: The area, consisting of one or more exchange serving areas, where an end user of local exchange service may make local or EAS calls without a toll charge. Local Exchange Service: Communications service within a local calling area provided by the Company in accordance with the provisions of the Company's Local Exchange Service Tariff. Message: The term "Message" denotes a "call" as defined preceding. Mobile Home Park: A tract of land designed for the parking of mobile homes. Move Charge: See Rearrangement Charge. Non-Recurring Charge: a one-time charge associated with installations, rearrangements, connections, certain repairs, and charges that are in addition to recurring monthly service charges. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 44 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 44 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 2. General Regulations 2.5 Definitions (Cont’d) Off-hook: The term "Off-hook" denotes the active condition of Switched or a Local Exchange Common Line Service. On-hook: The term "On-hook" denotes the idle condition of Switched or a Local Exchange Common Line Service. Paystation Service: Provides telephone service to a customer-leased or owned paystation with or without coin collecting devices. A Paystation Exchange line permits providers of such services to provide telephone services to the public. Point of Termination: The term "Point of Termination" denotes the point of demarcation (protector) within the end user designated premises at which the Telephone Company's responsibility for the provision of Local Exchange Service ends. Premises: The buildings, portion or portions of a building on continuous property used and/or occupied by the end user in the conduct of his/her business or as a residence. Where floor space in adjoining building is made continuous at one or more floor levels, all floor space in both buildings is considered as the same premises insofar as the end user who uses and occupies such continuous floor space is concerned. The two buildings otherwise are considered as separate buildings. Premises Extension Service: Premises Extension Service provides the end user with the ability to have two (2) or more terminations on a single local exchange service both of which are on the same premises or as an off-premise extension where the second termination is located on non-contiguous property. Rearrangement Charge: A charge for rearranging or moving Telephone Company facilities on the end user premises. Recurring Charge: The normal monthly charges for the Local Exchange Services offered under this tariff. Registered Equipment: The term "Registered Equipment" denotes the customer's premises equipment which complies with and has been approved within the Registration Provision of Part 68 of the F.C.C.'s Rules and Regulations. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary SILVER STAR COMMUNICATIONS ID. PUC TARIFF NO. 2 SHEET NO. 45 (fka) TETON TELECOM CANCELS Revision No. 2 SHEET NO. 45 104101 US Hwy 89 REVISED No. 3 SHEET NO. 45 P.O. Box 226 Freedom, WY 83120 Issued: May 8, 2013 Effective: June 10, 2013 By: Legal & Regulatory Administrator LOCAL EXCHANGE SERVICE 2. General Regulations 2.5 Definitions (Cont’d) Call: The term "Call" denotes an end user attempt for which the complete address code (i.e., 0-, 0+, 1, 911, 7 digits, or 10 digits) is provided to the serving dial tone office. Cancellation Charge: A charge determined at the time of cancellation to recover the cost of Telephone Company expenses and unrecoverable materials (either used or depreciated) or a minimum of one (1) month charge for the service ordered, whichever is higher. Central Office: The term "Central Office" denotes the Telephone Company switching system where Local Exchange Common Line Service loops are terminated for purposes of interconnection to each other and to trunks. This is also the place and/or machine that executes the switching of Local Exchange Switched Service and toll switching. Change Charge: A charge for including end user requested changes on the Exchange Service Order after it had initially been submitted to the Telephone Company. Channel(s): The term "Channel(s)" denotes an electrical or photonic, in the case of fiber optic based transmission systems, communications path between two (2) or more points of termination. Class of Service: A description of Local Exchange Service furnished an end user which denotes such characteristics as nature of use - residence or business - (public, semi-public or private). Commission: The term "Commission" denotes the Idaho Public Utilities Commission. Common Line: The term "Common Line" denotes a line (business, residence, or pay telephone line or other facility) terminated on a central office switch. Company: The term "Company or Telephone Company" denotes SILVER STAR COMMUNICATIONS (fka TETON TELECOM), a dba of Columbine Telephone Company, Inc. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective May 28, 2013 June 10, 2013 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 46 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 46 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 3. Exchange Ordering and Installation Service 3.1 General Description This section sets forth the regulations and order related charges for the ordering and installation of Local Exchange Service from this tariff. These charges are in addition to other applicable recurring charges as set forth in other sections of this tariff. A Local Exchange Order (Service Order) is an order to provide an end user with Local Exchange Service or changes to existing Local Exchange Service. 3.1.1 Ordering Conditions The end user may order any number of Basic Local Exchange Services to the end user's premises on a single order. Each additional line requires a separate Exchange Order (Service Order). The end user shall provide all information necessary for the Telephone Company to provide and bill for the requested exchange services. The minimum information the end user must provide is as follows: - End user name and premises address. - Billing name and address (when different from customer name and address). - Customer designated contact name(s) and telephone number(s) for the following provisioning activities: order negotiation, order confirmation, service installation and service billing. - Sufficient information to ascertain credit worthiness and perform a credit check. 3.1.2 Provision of Other Services Other services as described in Sections 8 through 16 may be ordered in conjunction with and on the same order for Local Exchange Service. All rates and charges set forth in Section 17 will apply in addition to the rates and charges for the Exchange Service with which they are associated. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 47 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 47 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 3. Exchange Ordering and Installation Service 3.2 Exchange Ordering Service 3.2.1 Exchange Order Charge An Exchange Order (Service Order) is used by the Telephone Company to allow the end user to initially order or make changes to Local Exchange Service and is applicable for the ordering of or change to services in the following situations: (A) Initial Exchange Order Charge (1) Orders for initial connection of Local Exchange Service which includes any or all of the service offerings under this tariff. (B) Subsequent Order Charge (1) Orders for additional Local Exchange Services after initial service is installed (customer calling features, additional directory services, etc.). (2) Orders to move or rearrange existing facilities on the end user's premises. (3) Orders for change in class of service, business to residence or residence to business. (4) Orders for number change or change of name or address in an established directory listing, when such change is not required for continuation of satisfactory service or for correction of the Company's records. (5) Orders for reconnection or restoration of service when the disconnection was due to the end user's noncompliance with this tariff. In each of these instances an Exchange Service Order or End User Service Order Charge will be assessed at the rate set forth in Section 17.2 following: IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 48 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 48 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 3. Exchange Ordering and Installation Service 3.2 Exchange Ordering Service (Cont’d) 3.2.1 Exchange Order Charge (Cont’d) (C) Exchange Service Order Charges do not apply in the following situations: (1) Disconnection or suspension of service. (2) Orders for any work or changes initiated by the Telephone Company. (3) Orders for the normal maintenance and repair of the Telephone Company's facilities. (4) Orders for change or correction in name or billing address when there is no change in responsibility and no connection, disconnection, move or change in service. (5) Orders for necessary work or changes for the continuation of satisfactory service to the end user. 3.2.2 Exchange Order Service Date Provision Local Exchange Services will be installed during standard Telephone Company business days. If the end user requests that installation be done outside of scheduled work hours, and the Telephone Company agrees to this request, the end user will be subject to the applicable Additional Labor Charges. 3.2.3 Exchange Order Change - Modifications The end user may request a modification of the Exchange Order prior to the service date. The Telephone Company will make every effort to accommodate a requested modification when it is able to do so with the normal business hours. If the modifications cannot be made with the normal work force, during normal business hours, the Telephone Company will notify the end user. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 49 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 49 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 3. Exchange Ordering and Installation Service 3.2 Exchange Ordering Service (Cont'd) 3.2.3 Exchange Order Change - Modifications (Cont’d) If the end user still desires the Exchange Order modification, the Telephone Company will schedule a new service date. Any increase in the number of Exchange Services will be treated as a new Exchange Order (for the increased amount only). (A) Change Charge - Service Date Change Exchange order service dates may be changed, but the new service date may not exceed the original service date by more than 30 calendar days. If the end user requested service date is more than 30 calendar days after the original service date, the order will be canceled by the Telephone Company and reissued. If the Telephone Company determines it can accommodate the end user's request without delaying service dates for orders of other end users, a new service date may be established. An order change charge as set forth in Section 17.2(A)(2) following will apply to all service date changes of 30 days or less. (B) Change Charge - Partial Cancellation Any decrease in the number of ordered Exchange Services will be treated as a partial cancellation and the order change charges as set forth in Section 17.2(A)(2) following will apply. (C) Cancellation Charge (1) An end user may cancel an Exchange Order for the installation of service on any date prior to the service date. The cancellation date is the date the Telephone Company receives written or verbal notice from the end user that the order is to be canceled. The verbal notice must be followed by a written confirmation within ten (10) days. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 50 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 50 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 3. Exchange Ordering and Installation Service 3.2 Exchange Ordering Service (Cont'd) 3.2.3 Exchange Order Change - Modifications (Cont'd) If an end user is unable to accept Local Exchange Service within 30 calendar days after the original service date, the end user has the choice of the following options: - The Exchange Order shall be canceled and charges as set forth in (2) following apply; or - Billing for the service will commence. (2) When an end user cancels an Exchange Order for the installation of service, a Cancellation Charge will apply as follows: (a) Installation of Local Exchange Service is considered to have started when the Telephone Company incurs any cost in connection therewith or in preparation thereof which would not otherwise have been incurred. (b) Where the end user cancels an Exchange Order prior to the start of installation of facilities, no charges shall apply. (c) Where installation of facilities has been started prior to the cancellation, the charges shall be the greater of 1) the costs incurred in such installation (including the non-recoverable cost of equipment and material ordered, provided or used, plus the non-recoverable cost of installation and removal including the costs of engineering, labor, supervision, transportation, rights-of-way and other associated costs), less the estimated net salvage as determined by the Telephone Company; or 2) the charge for the minimum period for the Local Exchange Service involved. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 51 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 51 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 3. Exchange Ordering and Installation Service 3.2 Exchange Ordering Service (Cont'd) 3.2.3 Exchange Order Change - Modifications (Cont'd) (d) When an end user cancels an order for the discontinuance of service, no charges apply for the cancellation. (e) If the Telephone Company misses a service day by more than 30 days due to circumstances over which it has direct control (excluding, i.e., acts of God, governmental requirements, work stoppages and civil commotions), the end user may cancel the Exchange Order without incurring any additional charges. (f) Expedited Order Charge: When placing an Exchange Order, an end user may request a service date that is prior to the applicable service date. An end user may also request an earlier service date on a pending Exchange Order. If the Telephone Company determines that the service can be provided on the requested date and that additional labor cost or extraordinary costs are required to meet the requested service date, the end user will be notified and will be provided with an estimate of actual cost, not to exceed 10 percent over estimated charges. Such additional charges will be determined and billed to the customer as follows: To calculate the additional labor charges, the Telephone Company will, upon authorization from the end user to incur the additional labor charges, account for the additional labor hours used to meet the request of the end user and will bill the end user at the applicable Additional Labor charges. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 52 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 52 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 3. Exchange Ordering and Installation Service 3.2 Exchange Ordering Service (Cont'd) 3.2.3 Exchange Order Change - Modifications (Cont'd) When the request for expediting occurs subsequent to the issuance of the Exchange Order, a Change Charge - Service Date Change as set forth in 3.2.3(A) preceding also applies. 3.3 Premises Visit Service 3.3.1 Installation/Connection (A) Premises Visit Service is applicable for work on Telephone Company distribution facilities on the end user's premises in the following situations, and shall include up to the first 1 hour of travel time and labor. After 1 hour has expired, additional hours will be billed on a per hour basis according to Teton Telecom’s current rate: (1) Installation of an outside circuit, drop wire and/or protector due to an end user's initial request for installation of Local Exchange Service. (2) Rearrangement or move of an outside circuit, drop wire and/or protector due to an end user's initial request for such service. (3) Rearrangement or disconnection and later reconnection of an outside circuit, drop wire and/or protector initiated by the action of the customer, i.e., building maintenance or construction, cutting of trees or limbs by the customer, etc. In each of these instances the Premises Visit Charge, applies as set forth in Section 17.2(A)(3) following in addition to the appropriate Exchange Order Charge. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 53 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 53 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 3. Exchange Ordering and Installation Service 3.3 Premises Visit Service (Cont’d) 3.3.1 Installation/Connection (Cont’d) (B) Premises Visit Service does not apply in the following situations: (1) Disconnection or suspension of service. (2) Rearrangement or move of the outside circuit, drop wire or associated protector required for the continuation of satisfactory service. (3) Rearrangement or move of the outside circuit, drop wire or associated protector initiated by the Telephone Company. 3.3.2 Central Office Charge (A) Line Connection charge is applicable for work in the Telephone Company central office in the following situations: (1) Initial connection of the end user line to the central office when Local Exchange Switched Service is ordered by the end user. (2) A change in the telephone number made at the request of the end user. (3) Line Connection Charge may apply to installation of calling features. (4) A reconnection or restoration of Local Exchange Switched Service when the disconnection was due to the end user's noncompliance with this tariff. In each of these instances the Line Connection Charge as set forth in Section 17.2(A)(4) following apply in addition to the applicable Exchange Order Charge. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 54 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 54 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 3. Exchange Ordering and Installation Service 3.3 Premises Visit Service (Cont’d) 3.3.2 Central Office Charge (Cont’d) (B) Line Connection Service does not apply in the following situations: (1) Disconnection or suspension of service. (2) Transfer of service when there is no change in number or lapse in service. (3) Rearrangement of line connections initiated by the Telephone Company. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 55 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 55 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 4. Promotional Offerings 4.1 Promotional Offerings 4.1.1 General Description Subject to Commission notice, the Telephone Company may, during certain promotional periods, waive or discount the service and equipment charge and/or monthly rates of new and existing services or products for a designated period of time to a customer who wishes to participate. Any promotional waiver or discounted rate will apply only one time per customer for each service in any given wire center prefix during the course of the promotional period. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 56 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 56 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 5. Local Exchange Service 5.1 General Description Local Exchange Service provides for a line and the ability to switch or complete a call made by one end user within the Telephone Company Exchange to another end user within the Telephone Company Exchange or to another end user in a designated EAS exchange. Local Exchange Service also provides for the listing of the end user’s name, street address and telephone number in the local telephone directory. 5.2 Undertaking of the Telephone Company (A) The Telephone Company will provide Local Exchange Service to end users residing within the exchange boundaries of the Telephone Company Exchange. (B) Use of Local Exchange Service will be provided to residential and business end users only. (C) An end user that is provided with Local Exchange Service (Switching) will be provided with a telephone number which numerical values are of the Telephone Company's choosing. (D) An end user that is provided with a telephone number will also be provided with a one line entry in the annual telephone directory listing the end user's name, street address and telephone number as referenced in I.D.A.P.A. 31-41.01 Rule 601. Unpublished numbers, unlisted numbers, additional listings or any variation of the Telephone Company's directory listing may be made in accordance with the rates, rules and regulations set forth in Section 8, Supplemental Directory Listings. (E) An end user that is provided Local Exchange Service may at the end user's request be provided a Premises Extension or Off Premises Extension in accordance with the provisions set forth in Section 9, Line Extension Service. (F) Intercept arrangements as requested will be provided to the end users of Local Exchange Service with each relocation or discontinuation of service. Such intercept arrangements (referral) are provided, where available, without charge for the first 30 days. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 57 104101 US Hwy 89 CANCELS Revision No. 2_ SHEET NO. 57 P.O. Box 226 REVISED No. 3 SHEET NO. 57 Freedom, WY 83120 Issued: June 29, 2012 Effective: August 1, 2012 By: Legal & Regulatory Administrator LOCAL EXCHANGE SERVICE 5. Local Exchange Service 5.2 Undertaking of the Telephone Company (Cont’d) (G) The Telephone Company will administer its network to insure the provision of acceptable service levels to all end users of the Telephone Company's service as defined in Part 64 of the FCC Rules. Generally, service levels are considered acceptable only when end users are able to establish connections with little or no delay encountered within the Telephone Company network. The Telephone Company maintains the right to apply protective controls that selectively cancel the completion of traffic carried over its network, including that associated with the end user's Local Exchange Service. Generally, such protective measures would only be taken as a result of occurrences such as failure or overload of Telephone Company facilities, natural disasters, mass calling or national security demands. In the event that the protective controls applied by the Telephone Company result in the loss of service by the end user, the end user will be granted a Credit Allowance for Service Interruption as set forth in Section 2.4.4 preceding. (H) Touch Tone Service will be provided with Local Exchange Service. (I) The Telephone Company will provide Extended Area Service (EAS), where available, along with Local Exchange Service to Teton Telecom’s end users. (J) Measured service is available to residential end users. Measured service is a reduced rate service which provides access to 911, 0+ and 0- calling along with a specified number of local and EAS calling (no area code required) minutes. If the end user exceeds the allowable minutes, there will be a per minute charge of $0.03 for each additional local minute. When an end user places a long distance call (using an area code) those minutes do not count against the allowable minutes. 5.3 Limitations (A) The Company will assist the subscriber in finding an acceptable number, however, the determination of the numerical value of the telephone number provided to the end user is the sole responsibility of the Telephone Company, and the telephone number itself is the sole property of the Telephone Company. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective July 16, 2012 Aug 1, 2012 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 57.1 104101 US Hwy 89 CANCELS SHEET NO. ___ P.O. Box 226 REVISED _________ SHEET NO. 57.1 Freedom, WY 83120 Issued: December 15, 2009 Effective: January 15, 2010 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 5. Local Exchange Service (Cont’d) 5.2 Undertaking of the Telephone Company (Cont’d) (K) A “Broadband Safe and Secure” local measured service is available to (N) residential end users. Broadband Safe and Secure measured service is a reduced rate, limited communications service which provides access to 911, 0+ and 0- calling and 60 minutes of local and EAS calling (no area code required), at a discounted price when bundled with Internet access service. If the end user exceeds the allowable 60 minutes, there will be a per minute charge of $0.03 for each additional local minute. When an end user places a long distance call (using an area code) those minutes do not count against the measured service minutes. (N) 5.3 Limitations (A) The Company will assist the subscriber in finding an acceptable number, (M) however, the determination of the numerical value of the telephone number provided to the end user is the sole responsibility of the Telephone Company, and the telephone number itself is the sole property of the Telephone Company. (M) IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Jan. 11, 2010 Jan. 15, 2010 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 58 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 58 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 5. Local Exchange Service (Cont’d) 5.3 Limitations (Cont’d) (B) The design of the local telephone directory and the individual listing of each end user is the sole responsibility of the Telephone Company. (C) Local Exchange Service will not be provided to end users residing outside of the Telephone Company's Local Exchange Area; however, Foreign Exchange Service may be offered by the Telephone Company at its discretion. (D) Local Exchange Service will not be provided for use as dedicated facilities. 5.4 Obligations of the End User The obligations of the end user are as set forth in Section 2.3 preceding. In addition, the following obligations apply: (A) The end user shall, upon application for Local Exchange Service provided the desired name for the directory listing and street address if different than that on the service order application. (B) An end user ordering an unlisted or unpublished directory listing shall notify the Telephone Company of such order at the time of application for Local Exchange Service and order such service from Section 8; Supplemental Directory Listings. 5.5 Payment Arrangements and Credit Allowances The payment arrangements and credit allowances as set forth in Section 2.4 preceding apply. 5.6 Rate Regulations (A) The charge for Residential Local Exchange Service is as set forth in Section 17.3 following. (B) The charge for business Local Exchange Service is as set forth in Section 17.3. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 59 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 59 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 6. Idaho Universal Service Fund Services A surcharge assessed on all telephone end users in Idaho to promote local telephone service in Idaho by keeping local rates at a reasonable level. 6.1 General Description The Idaho Universal Service Fund Surcharge is a charge on all telephone end users in Idaho to fund a Universal Service Fund in Idaho for the purpose of keeping the local rates of Telephone Companies at a rate not to exceed 125% of the statewide average. The rate is changed from time to time by the Idaho Public Utilities Commission and is concurred in by Teton Telecom. 6.2 Undertaking of the Telephone Company The Telephone Company collects from each end user a surcharge assessed on all lines to contribute towards funding for an Idaho Universal Service Fund. 6.3 Limitations The surcharge rate will remain in effect until otherwise notified, canceled, or changed by the Commission. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 60 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 60 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 7. Local Exchange Special Service 7.1 General Description Local Exchange Special Service provides the necessary elements to provide a dedicated transmission path between two or more end users within the local exchange area. Local Exchange Special Service does not provide for the use of the Telephone Company end office switches. 7.2 Undertaking of the Telephone Company (A) The Telephone Company will provide Local Exchange Special Service at voice grade to all end users residing within the exchange boundaries of the Telephone Company Exchange, at rates set forth in Section 17.4 following. (B) The Company will provide Local Exchange Special Service over other than voice grade line subject to the Special Service Arrangements Section of this tariff in Section 13 following. (C) The Telephone Company will provide optional features and functions as requested by the end user subject to the availability of equipment at rates to be determined on an individual case basis. 7.3 Limitations (A) Local Exchange Switched Service is a prerequisite to being provided with Local Exchange Special Service. (B) Local Exchange Special Service is not provided to end users or customers residing outside the local exchange area. 7.4 Obligations of the End User The obligations of the end user are as set forth in Section 2.3 preceding. 7.5 Payment Arrangements and Credit Allowances The payment arrangements and credit allowances as set forth in Section 2.4 preceding apply. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 61 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 61 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 7. Local Exchange Special Service 7.6 Rate Regulations (A) Local Exchange Special Service is provided at the rates set forth in Section 17.4 following. (B) When Local Exchange Special Service is ordered, the Exchange Order Charge and Installation Charge apply. (C) When Features and Functions or other than voice grade is ordered, the installation charge will be actual hours multiplied by the appropriate Labor Charges. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 62 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 62 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 8. Supplementary Directory Listing Services This section sets forth the rates and regulations for any changes in the local directory listing from that provided by the Telephone Company. 8.1 General Description The alphabetical section of the telephone directory consists of a list of names and end users in alphabetical order and is designed solely for the purpose of informing calling parties of the telephone numbers of end users and those entitled to use the end user's service as an aid to the use of the telephone service, and any special position or arrangement of names is not contemplated. Any restrictions, changes or additions are provided for in this Section. Such restrictions, changes or additions include: Additional or Changed Listings Additional Listings Foreign Listings Indented Listings Reference Listings Restricted Listings Non-Listed Service Non-Published Service 8.2 Definitions Additional Listing Any listing of a name or other authorized information in connection with an end user's telephone number in addition to that to which he/she is entitled in connection with his/her regular service. Foreign Listings An alphabetical and directory listing in the Company's exchange directory for an end user who is furnished Local Exchange Service from another local exchange serving area. Indented Listings A listing in the Company's exchange directory that is indented from the standard format of the directory to call attention to the name and telephone number. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 63 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 63 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 8. Supplementary Directory Listing Services 8.2 Definitions (Cont'd) Reference Listings An additional listing in another portion of the Company's exchange directory to reference the original directory listing provided by the Telephone Company when Local Exchange Service is utilized. Restricted Listings - Non-Listed A listing that is not published in the Telephone Company's exchange directory. The listing is included in the Company's directory assistance records and will be provided to any calling party, as per the appropriate charges. Restricted Listings - Non-Published* A listing that is neither published in the Telephone Company's exchange directory or directory assistance records, and to the extent possible will not be released except for emergency purposes. * The Telephone Company shall inform its customers subscribing to non-published service when circumstances and to whom non-published service information will be released. 8.3 Undertaking of the Telephone Company (A) Annual directories are furnished by the Telephone Company to end users as an aid to the use of the telephone service. The Telephone Company will furnish to its end users one (1) directory per line. The Telephone Company reserves the right to charge end users for additional directories covering their primary directory area and for directories covering other than their primary directory area. (B) Additional listings, where the listings appear in the directory, will automatically be included in each directory issue unless notice to the contrary is received from the end user. (C) Non-Listed telephone service will be furnished, at the end user's request, providing for the omission or deletion of the end user's telephone listing from the telephone directory. Such listings will be carried only in the Telephone Company's directory assistance and other records and will be given to any calling party. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 64 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 64 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 8. Supplementary Directory Listing Services 8.3 Undertaking of the Telephone Company (Cont’d) (D) Non-Published telephone service will be furnished, at the end user's request, providing for the omission or deletion of the end user's telephone listing from the telephone directory and, in addition, the end user's telephone listing will be omitted or deleted from the directory assistance records, subject to the limitations set forth in 8.4(I), (J) and (K) following. (E) In the event of error in the listed number, the Telephone Company shall intercept all calls to the listed number (if central office equipment permits, and the number is not in service) until the next directory is published. In such case, and in case of an error in or omission of the name listing of an end user, the correct listing and number shall be available through directory assistance. 8.4 Limitations (A) All listings must conform to the Telephone Company's specifications with respect to its directories. (B) Additional listings are available only in the names of authorized users of the end user's service. (C) Business additional listings are not permitted in connection with residential service. (D) The contract period for additional listings, where the listing appears in the directory, is the annual directory period. (See also 8.3 (A) above.) (E) The Telephone Company shall not be liable for damage claimed on account of errors in or omissions from its directories; nor from the result of the publications of such errors in the directory; nor will the Telephone Company be a party to controversies arising between the end users or others as a result of listings published in its directories. (F) The Telephone Company assumes no liability for an error or omission in the alphabetical section of the telephone directory. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 65 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 65 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 8. Supplementary Directory Listing Services 8.4 Limitations (Cont’d) (G) In cases of extra listing in the alphabetical section of the directory for which a charge is made, the Telephone Company's liability shall be limited to cancellation of the charges and refunding of any charges to the customer in question. (H) The Telephone Company assumes no liability whatsoever for damages arising from errors or omissions in the making up or printing of the advertising section (yellow pages). The only action taken in this case would be the cancellation of the charges and refunding of any charges already paid, for the directory advertising in question. (I) The Telephone Company will not be liable for failure or refusal to complete a call to a non-published telephone service. (J) The Telephone Company will try to prevent the disclosure of the number of a non-published telephone service, but will not be liable should such number be divulged inadvertently. (K) When an end user with non-published telephone service places a call over a 911 service to a public safety answering point, and the public safety answering point attendant places such call on called party hold, and such call is represented to the Telephone Company to be of an emergency nature, the Telephone Company will release, upon request by such public safety attendant, the name and address of the calling party. 8.5 Obligations of the End User In addition to the obligations set forth in Section 2.3 preceding, the end user is responsible to properly notify the Telephone Company of his/her desire to cancel supplementary directory listing service. 8.6 Payment Arrangements and Credit Allowances (A) Minimum Periods The minimum period for supplemental directory listings is one (1) year (the annual directory year). IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 66 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 66 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 8. Supplementary Directory Listing Services 8.6 Payment Arrangements and Credit Allowances (Cont’d) (B) Credit Allowances Credit allowances will be granted for errors or omissions on additional listings up to the amount previously paid by the end user for such additional listing in the annual directory where the error or omission is found. 8.7 Rate Regulations One flat rate charge for each additional, non-published, or non-listed listing will apply at the rates set forth in Section 17.5 following. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 67 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 67 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 9. Line Extension Service The Telephone Company will provide line extension service (both on and off premises extensions) in conjunction with Local Exchange Common Line Service or Special Service to end users residing within the exchange boundaries of the Telephone Company exchange. 9.1 General Description Premises Extension Service provides the end user with the ability to have two or more terminations on a single Local Exchange Service on the same premises or as an off premises extension on non-contiguous property on different premises. Premises Extension Service requires the Telephone Company to put two or more protectors on a single Local Exchange Service. 9.2 Undertaking of the Telephone Company (A) The Telephone Company will provide Premises Extension Service on an end user's premises or off-premises service to another premises of the same end user. (B) The Telephone Company will provide Line Extension Service from the Telephone Company's side of the protector (Telephone Company termination) or the pedestal serving the protector. 9.3 Limitations (A) Premises Extension Service can only be provided in conjunction with Local Exchange Service. (B) Under no circumstances will the company provide Premises Extension Service to combine the services of two (2) or more end users unless each of the end users have and continue to maintain Local Exchange Service. (C) Premises Extension Service will only be provided within the Local Exchange. (D) Premises Extension Service will not be provided by the Telephone Company from the end user's side of the protector (Telephone Company termination). IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 68 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 68 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 9. Line Extension Service 9.3 Limitations (Cont’d) (E) Premises Extension Service will not be provided by the Telephone Company unless the end user pays the full construction cost for the installation of the Service. (F) Premises Extension Service and Off Premises Extension Service cannot be used in place of, or as a substitute for, Basic Local Telephone Service. 9.4 Obligations of the End User (A) When the end user orders line extension service, the end user must provide the right-of-way for the placement of such service. (B) In addition, the obligations of the end user set forth in Section 2.3 preceding apply. 9.5 Payment Arrangements and Credit Allowances In addition to the following, the payment arrangements and credit allowances as set forth in Section 2.4 preceding apply. (A) Minimum Period The minimum period for line extension service is one (1) year. 9.6 Rate Regulations (A) Premises Extension - a flat rate per month will apply for each 100 feet of Premises Extension or any portion thereof at the rate set forth in Section 17.8 following. (B) Off Premises Extension - a flat rate per month will apply for each one- fourth (1/4) mile of Off Premises Extension or any portion thereof at the rate set forth in Section 17.6 following. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 69 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 69 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 10. Optional Services Optional Services are provided by the Telephone Company to enhance the utility of Local Exchange Service to the end user on a per line basis where available. 10.1 General Description Optional Services are provided in conjunction with Local Exchange Service and includes the following: 10.2 Definitions (A) Abbreviated Dialing - an arrangement which provides for the calling of a telecommunications network telephone number by dialing an abbreviated code. (B) Anonymous Call Rejection - allow subscribers, with or without caller identification services (caller ID), to reject calls from which calling number display information has been intentionally blocked. Only calls for which the information has been blocked are rejected. Rejected calls are sent to a local Telephone Company announcement. (C) Automatic Recall - enables a subscriber to call the last person who called them. This applies whether to call was answered or unanswered. (D) Call Forwarding - an arrangement whereby incoming calls may be transferred to another telephone number by signaling a prefix code and the telephone number of the service to which calls are to be transferred. Calls forwarded outside the local or extended area service calling area by this feature are subject to long distance message charges. These calls are also subject to transmission limitations. There are several forms of Call Forward available to the end user such as forwarding from the end users home, forwarding from the central office and forwarding from another number. (E) Caller ID - will enable the customer to preview the calling number on incoming calls via a customer owned display device. Each customer will also have the ability to suppress or block their directory number from being sent on a per call basis. This service may provide long distance as well as local preview. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 70 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 70 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 10. Optional Services 10.2 Definitions (Cont’d) (F) Caller ID Blocking - will allow the calling party to suppress their directory number so that the called party, with Caller ID service, does not receive their telephone number. The called party will receive a “private” message instead of the calling party’s telephone number. Per Line Blocking may be ordered from the company at rates specified in Section 20.11. Per Call Blocking can be activated by the calling party on a per call basis at no charge to the calling party. (G) Customer-Originated Trace - allows subscribers to initiate a trace on the last incoming call by dialing an activation code. The call is traced automatically, and the printout of the originating number and the time the call was made is forwarded to a predetermined Telephone Company location, not to the subscriber. The subscriber then contacts the law enforcement agencies to determine further action. (H) Call Waiting - an arrangement whereby a customer who is using an exchange line arranged for call waiting is alerted, by means of a tone signal, when another caller is trying to reach that line. The customer, by flashing the switchhook, is able to have alternative conversation between parties. (I) Cancel Call Waiting - an option that allows a subscriber to prevent, on a per-call basis, any incoming calls from Call Waiting on his/her line. Incoming calls to the station receive busy treatment. This feature ensures that Call Waiting indication tones will not interrupt important calls or disrupt data transmission. This feature can be activated prior to placing a call or after a talking connection has been established (for the latter, Three Way Calling must also be assigned to the line). IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 71 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 71 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 10. Optional Services 10.2 Definitions (Cont’d) (J) Distinctive Ring - an arrangement which allows more than one (1) directory number to terminate on the same line. Each directory number, when dialed, has its own distinctive ring and can be distinguished from the main number assigned to that line. Sometimes referred to as "teen service" because it allows teenagers or others in the home to have a separate directory number of their own in the same household. The charge for distinctive ring includes an additional listing in the directory for the distinctive ring directory number and a corresponding name. Teen service cannot be used as an additional number for business purposes or in lieu of ordering a second business line. (K) Distinctive Ring/Call Waiting - is an incoming call management feature that allows subscribers to create a list of callers of high priority. Any incoming calls on this list are indicated by a distinctive ringing pattern or a distinctive Call Waiting tone, if applicable. Incoming calls from telephone numbers which are not on the list, or which cannot be identified, are given standard ringing treatment. (L) Distinctive Ring/Call Forward Mode - distinguishes whether to forward the secondary number along with the primary number. (M) Last Number Redial - enables the subscriber to have the system redial the last number called from his/her station. This will apply regardless of whether the original call was answered, unanswered or encountered a busy tone. The system will monitor the calling and called lines and will attempt to connect the call for up to 30 minutes. The activation of this feature can be canceled by the customer when desired. If the calling party’s number is blocked, it will not be revealed by this feature. (N) Number Referral Service - an arrangement which allows for interception of a disconnected directory number, with a digital voice recording telling the intercepted party the new directory number that has replaced the disconnected number. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 72 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 72 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 10. Optional Services 10.2 Definitions (Cont’d) (O) Three-Way Calling - an arrangement which permits an existing call to be held and a second call to be established and added to the connection for conferencing. Conference calls made with this service are subject to transmission limitations and applicable toll charges. (P) Selective Call Acceptance - allows subscriber to define a list of calling directory numbers that will be accepted. Any calling numbers not on the list are routed to announcements and rejected. The calling party not on the acceptance list receives an announcement stating that the call is not presently being accepted by the called party. Subscribers can review and change the list of accepted directory number as desired. (Q) Selective Call Forward - allows subscribers to have pre-selected telephone numbers, which have been added to a Selective Call Forward Screening List, forwarded to a designated remote telephone number when they call the end user. Any incoming calls from telephone numbers which are not on the end users Select Forward List will not be forwarded. (R) Selective Call Rejection - allows subscribers to define a list of calling numbers to be screened. Any calling numbers on this list are automatically routed to announcements and rejected. All other calls are treated normally. The calling party on the rejection list receives an announcement stating the call is not presently being accepted by the called party. (S) Toll Denial - an arrangement which permits the end user to dial local service area calls but does not permit the origination of long distance calls. In addition, this arrangement denies the user access to "ZERO" (Operator) dialing. Access to 911 is provided with this feature. (T) Toll Restriction - an arrangement which permits the end user to dial local service area calls. In addition, this arrangement permits the use of a calling card from the end user phone. Access to 911 is provided with this feature. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 73 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 73 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 10. Optional Services 10.2 Definitions (Cont’d) (U) Trunk Hunting - an arrangement which allows for the selection of the end user's next available line when the line associated with the called number of the end user is busy. (V) Warm Line - is an automatic line feature which allows the subscriber a specific amount of time to dial a number before it automatically dials a predesignated number. This allows the residential subscriber to use the telephone normally but to go to a designated number simply by staying off hook. (W) Telemarketer Block - gets telemarketers off the line with a recorded message that tells marketers to stop calling and ends the call. (X) Do Not Disturb - allows users of this service to block incoming calls from ringing during a specified period of time. If the user desires, they can provide a four-digit Override Code to specific callers (i.e. family members) to allow them to connect. (Y) Wake Up Service - provides a wake up announcement system for hotels, motels and residential subscribers. It allows the user to schedule up to 2 wake up calls at any time within the next 24 hours. 10.3 Undertaking of the Telephone Company Subject to Commission notice, the Telephone Company may provide certain Optional Features in package offerings at reduced rates. Promotional Offering may be available at times. These promotional offerings may be available without installation charges. 10.4 Limitations (A) Optional Services are available only in those exchanges where the central office equipment is available to provide such services. (B) The acceptance of long distance collect call messages is not restricted by the use of Toll Restriction. (C) Optional Services are only available on single party service. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 74 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 74 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 10. Optional Services 10.4 Limitations (Cont’d) (D) For each service or package of services installation charges may apply. 10.5 900 Unblocking Service (A) 900 Unblocking Service is offered only where central office facilities permit. (B) 900 Unblocking Service is only available on direct dialed calls. When customers dial an unrestricted number from a restricted line, the call will be diverted to a Company provided intercept announcement. (C) 900 Unblocking Service is available to all access lines or Foreign Exchange service where applicable. (D) 900 Unblocking Service permits access to all 900 numbers. (E) The Company will provide the subscriber the opportunity to unblock access to all 900 numbers through the local exchange company. The first such request shall be fulfilled at no charge to the subscriber. Subsequent requests for blocking or unblocking will carry the charge listed in Section 17.7. 10.6 Obligations of the End User The obligations of the end user are as set forth in Section 2.3 preceding. 10.7 Payment Arrangements and Credit Allowances Payment arrangements and credit allowances as set forth in Section 2.4 preceding apply. 10.8 Rate Regulations The rates for each service are set forth in Section 17.7 following. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 75 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 75 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 11. Paystation Service 11.1 General Description Paystation Service provides telephone service to a customer-leased or owned paystation with or without coin collecting devices. A Paystation line permits providers of such services to provide pay telephone services to the public. 11.2 Definitions Coin Supervision - Provides signaling capability from the central office for paystations that do not have signaling capability within the telephone. This signaling capability provides operators and/or operator systems coin control where such facilities are available. Customer - For the purposes of this tariff, the customer is the Paystation Service Provider. Network Interface Device - A company-provided jack or its equivalent. It is the point of connection between the Company owned wiring and wiring owned by the customer. For the purposes of this tariff, the network interface device will be installed at a location mutually agreed upon by the customer and the Company. Originating Line Screening (OLS) - Enables operator service providers to determine whether there are billing restrictions on the exchange line from which a call originates. OLS service delivers codes on operator assisted calls to identify calls originating from privately owned paystation, inmate locations, and hotels/motels, etc. Rates for this service are found in the appropriate intrastate tariff (Section 17.8), when facilities and service are available. Paystation Line - A basic coin transmission dial tone line. It is a line side connection from the local exchange switch to the point of demarcation at the customer premises. Selective Class of Call Screening - Enables the customer to restrict outgoing operator-handled calls, placed over the Company’s network, from the service point to only those calls which are charged to a called telephone, a third number or a calling card. Selective Class of Call Screening will be provided at the customer’s option, where such facilities are available. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 76 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 76 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 11. Paystation Service 11.3 Undertaking of the Telephone Company (A) Paystation Service will be considered a Paystation Line service for the purpose of applying the terms, rates and conditions found elsewhere in this tariff. (B) Only one paystation instrument may be connected to each Paystation Line. Extensions are not permitted. (C) Requests to Directory Assistance Service originated from paystations will be charged the applicable rate of the Directory Assistance Service Provider. (D) Directory listings may be provided under the regulations that govern the furnishing of listings for business customers. (E) Coin-free operator and emergency 911 access must be available from all paystations. (F) One directory will be distributed to the customer without charge for each paystation line. (G) The Company reserves the right to disconnect service when the customer does not comply with the F.C.C. and state rules and regulations related to paystation service and equipment. (H) The Multiline Business Subscriber Line Charge found in the interstate tariff, is applicable to all paystation lines. 11.4 Obligations of the End User (A) The end user shall be responsible for the installation, operation and maintenance of any paystation instrument used in connection with this service. (B) The end user is responsible for the provision of booths, shelves, directories and all other ancillary equipment. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 77 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 77 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 11. Paystation Service 11.4 Obligations of the End User (Cont’d) (C) The end user shall be responsible for the payment of charges for all local and toll messages originating from or accepted at this type of service, including any Directory Assistance Calls. The Company shall not be liable for shortages of coins collected and deposited at the customer’s paystation instrument. 11.5 Rate Regulations The rates for Paystations Service are set forth in Section 17.8 following. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 78 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 78 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 12. Construction Charges Construction charges for line extension consist of additions to plant beyond existing leads, and do not include additions to plant where total costs are under $1,600.00. Construction charges for line extensions are applied to subscriber applicants with abnormally long extension requirements to prevent unreasonable burdening the general body of existing subscribers. All line extensions will be owned by the Company. 12.1 General Description (A) Construction charges for line extensions as set forth in this section apply in connection with all types of service when established by means of an extension to the Company's plant consisting of buried or overhead construction, including extensions by means of poles, or other methods, if determined feasible by the Company, to be owned by the Company, or jointly with others and by means of contacts or contact space on poles of others. The Company shall determine the type of construction to be used. (B) The word "cost" when used in this section, means the "installed plant cost" consisting of labor, materials, equipment hire, rental or use of Company owned equipment, and/or contract services such as road pushes, road crossings, dry road boring, backhoe use or trenching, engineering and any other overhead expense associated with the construction. The "cost" will include any fee or charge exacted by any municipality, county, state or federal government or private party for street crossings, right-of-ways, use of roads, land or facilities. 12.2 Undertaking of the Telephone Company - Single Applicants (A) The locations for construction of line extensions are determined by the Telephone Company and the distances (including drop wire) are measured along the route so selected. (B) Construction to serve two (2) or more customers, whether on public right- of-way or private easements, may be used for serving subscribers in general. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 79 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 79 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 12. Construction Charges 12.2 Undertaking of the Telephone Company - Single Applicants (Cont’d) (C) The total extension to plant (along public roads or on private property) to be furnished without charge (Aid-to-Construction provided by the Telephone Company) shall not exceed $1,600 per application. Where the total extension exceeds $1,600, the applicant will reimburse the Company the total amount exceeding $1,600 prior to construction. (D) Line extension charges assessed to applicants will be based on the Rules as set forth herein and approved by the Idaho Public Utilities Commission. In case of disagreement or dispute regarding the application of these rules, or in circumstances where the application of these rules appear impracticable or unjust to either party, the utility, applicant, or applicants may refer the matter to the Idaho Public Utilities Commission for ruling. (E) When construction is required to serve a new applicant, a survey is made of all prospective subscribers who might be served from the new construction or an extension thereof, and who might benefit by being included in the project. Construction allowances are made only for those prospective subscribers making a written application for service. (F) All applicants are grouped in a single project when there is not more than one-half (½) mile of construction between successive applicants. Separate projects are established whenever the construction between any two (2) successive applicants exceeds one-half (½) mile. Two or more projects are combined, however, whenever this results in lower charges (or no increase in charges) for all of the applicants involved. (G) The Company will provide the applicant, at any premises, only a single line extension and drop wire allowance regardless of the number of services ordered at that premises. 12.3 Undertaking of the Telephone Company - Group Applicants (A) Applicants ordering service at more than one premises are treated as separate applicants at each premises for purposes of this schedule; however, a single applicant may only receive construction allowance for one of those premises. The construction allowance for each individual applicant is as set forth in 12.2 (C) above. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 80 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 80 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 12. Construction Charges 12.3 Undertaking of the Telephone Company - Group Applicants (Cont’d) (B) For the purpose of determining project charges, the collective construction allowance for the group is subtracted from the overall Line Extension costs required for service. The total project cost is then divided equally among all applicants. Exceptions: (1) No applicant is required to pay a higher charge than he would if the project were established for him alone. Any difference between this charge and the average charge for the group is absorbed by the Company. (2) Charges for extensions to plant on private property, including drop wire, are assumed by applicants on whose property such extensions are made and these charges are not included in the overall charges for the project. (C) When a new applicant can be served from a completed project, within three (3) years from the date service was initially established for such project, the charges for the entire project are recomputed to include the new applicant. The new applicant pays a prorated amount of the line extension charge based on the number of months (a fraction of a month is counted as a full month) remaining in the original three (3) year term. The time is computed from the date service is established for the new applicant. (D) Where additional construction is required for an applicant to be served for a project less than three (3) years old, the cost of the project is computed as above if such recomputation does not increase the charges to those customers served from the existing project. Otherwise, a new project will be established. (E) When a project is recomputed as described above, existing subscribers will be refunded a prorated amount of the difference between the original charges and the recomputed charges, based on the remainder of the three (3) year term. Recomputation of the charges, due to the addition of new applicants, is made on the assumption that there have been no disconnects. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 81 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 81 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 12. Construction Charges 12.4 Undertaking of the Telephone Company - Subsequent Applicants (A) When construction on private property is subsequently treated as being on public roads, or where a private road is dedicated to the public use, within three (3) years of completion of the original project, the line extension charges shall be recomputed and refunds made to the initial applicants where applicable. (B) When one (1) or more subscribers on a project disconnect within the three (3) year term, no refund is made of the line extension charge to the disconnected subscribers. Charges to remaining subscribers are not affected by disconnects. (C) When a subscriber disconnects service or moves off the project and service is established for a new applicant at the same location, any adjustment in charges is a matter for negotiation between the original subscriber and the new applicant. (D) Where a subscriber is disconnected for any reason, and subsequently re- applies for service from the same premises or another premises on the same project, the subscriber will not be required to pay any additional line extension charges in addition to his/her total original obligation. 12.5 Limitations - Real Estate Subdivision (A) Line extensions into real estate subdivisions will be made by the company provided ninety percent (90%) of the estimated total cost of such extension is advanced to the Company by the subdivider. Upon completion of construction of the feeder and distribution plant facilities, transfer of ownership of such facilities to the Telephone Company must be made. The Telephone Company will refund back to the developer the amount so advanced when fifty percent (50%) of the estimated total telephone services or lots are connected within the subdivision during a period of five (5) years from the date of agreement. Change of ownership for a lot which previously subscribed to telephone service would not constitute a new end user. No refunds will be made on any telephone service not maintained for twelve (12) consecutive months. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 82 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 82 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 12. Construction Charges 12.5 Limitations - Real Estate Subdivision (Cont’d) Customers that have subscribed to vacation service do not qualify for inclusion in the refund. The Telephone Company will not refund to the developer amounts in excess of the total construction costs which the developer paid for the installation of the facilities, including the initial engineering costs. At the end of the five (5) year period, the balance not refunded shall be considered Contributions in Aid to Construction. The subdivider shall notify the Company, in writing, when the fifty percent (50%) occupancy has been attained. Final evaluation will be made by the Company. (B) Line extensions and/or additions to provide service to an applicant engaged in temporary or speculative business will be made on the condition that applicant pays to the Company the total cost of the construction and removal of the line necessary in furnishing the service, less the salvage value of the material used. (C) If a subscriber maintains for thirty-six (36) consecutive months, a service installation which was originally established on a temporary or speculative basis, and if his/her business or operation, at the end of that time, has proven its permanency to the satisfaction of the Company, there will be refunded to the subscriber an amount equal to the difference between the payment made and the normal line extension charge which would have been applicable at the time the subscriber's service was installed. (D) In no event shall service installation be classed as temporary or speculative for more than five (5) years. Refund provisions apply at the end of not more than five (5) years. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 83 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 83 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 12. Construction Charges 12.5 Limitations - Real Estate Subdivision (Cont’d) (E) Arrangements on an individual case basis, other than provided for in this section, may be made in the following cases, subject to prior authorization of the Idaho Public Utilities Commission: (1) Where the applicant requests a particular type of construction or a specific route for extensions to meet the applicant's special requirements and where the construction or route so requested differs from the normal standards of the Company and is not required by law. (2) Line extensions involving underground crossing of railroads, highway or power lines, submarine cable, or along river crossings. (3) Where construction is required to provide service on a seasonal basis, or to meet other unusual conditions. (4) Any other line extension and/or additions involving unusual or disproportionately large construction expenditures as compared to the usual line extension. 12.6 Mobile Home Parks A developer who prepares a tract of land for the purpose of parking mobile homes, needs to sign the Trailer Park Agreement for Underground Distribution System, and the mobile home developer is required to provide a trailer stake or pedestal post at the back side, between every two (2) mobile home parking lots for the purpose of attaching the protector on the trailer stake or pedestal post outside of the mobile home. In no case will telephone service be provided when the protector is attached to the mobile homes. 12.7 Obligations of the End User (A) When a charge is applicable for construction on either a public road or private property, the end user may undertake, where in the opinion of the Telephone Company it is practical for him/her to do so, such trenching in whole or in part, in lieu of the partial construction charges IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 84 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 84 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 12. Construction Charges 12.7 Obligations of the End User (Cont’d) which apply. In all cases of construction the end user, may provide the trenching which is subject to the approval of the Telephone Company. An appropriate hourly engineering charge applies for the Telephone Company's supervision of the project. The demarcation point shall generally be the building or premises receiving service. (B) The estimated cost of the line extensions are payable in advance. In the event of overcharge, refunds to applicants will reflect the difference between the estimated cost and the actual cost of the line extension. In the event of undercharge, the Company shall bill the applicant for an amount not to exceed ten percent (10%) above the estimated extension costs. Any adjustments between the estimated costs advanced by the applicant and the reasonable actual cost shall be made within ninety (90) days after completion of the extension. 12.8 Payment Arrangements and Credit Allowances (A) Payment for Construction Charges is due in full at the estimated price prior to the start of construction. 12.9 Rate Regulations (A) Extensions and additions to plant necessary to provide telephone service within $1,600 along existing exchange telephone circuits of this utility, are provided at no charge. (B) Costs in excess of $1,600 will be paid by the applicant in accordance with 12.7 (B) above. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 85 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 85 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 13. Special Service Arrangements Special Service Arrangements are provided in this tariff to accommodate the special requests of local service customers for telephone service not provided for in other places of this tariff. 13.1 General Description Special Service Arrangements are those telephone services provided to local service end users to meet the specialized needs of the local service customer where such needs cannot be provided by other provisions of this tariff. 13.2 Undertaking of the Telephone Company (A) The Telephone Company will provide the end user with a written estimate of the cost of a special service arrangement, or a written notice that such special service arrangement cannot be provided by the Telephone Company and the reason that it cannot be provided. (B) Whenever the special service arrangement includes use of tariffed services, the tariffed services will be included at the tariffed rates. 13.3 Limitations (A) The Company does not hold itself out to provide all the special arrangements that a customer may request. However, the Company will make a reasonable effort to provide the services requested. (B) Special service arrangements will only be provided in accordance with the Contract to Provide Special Service Arrangements. (C) Special service arrangements provided under this tariff for regulated equipment and services only. Deregulated customer premises equipment and other services are not offered by the telephone company under this tariff. 13.4 Obligations of the End User (A) The end user is obligated to perform the terms of the Contract to Provide Special Service Arrangements, in addition to the obligations of the end user as are set forth in Section 2.3 preceding. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 86 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 86 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 13. Special Service Arrangements 13.4 Obligations of the End User (Cont’d) (B) The end user may, at the request of the Telephone Company, be required to help support the terms and conditions of the contract before the Commission. 13.5 Payment Arrangements and Credit Allowances In addition to the payment arrangements set forth in the Contract to Provide Special Service Arrangements, the payment arrangements and credit allowances as set forth in Section 2.4, preceding, apply. However, when there is a conflict between the provisions, the provisions in the Contract to Provide Special Service Arrangements take precedence. 13.6 Rate Regulations The rates for special service arrangements are as set forth in the Contract to Provide Special Service Arrangements, or as set forth in Section 17.9 herein. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 87 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 87 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 14. Engineering and Labor Services In this section, normally scheduled working hours are an employee's scheduled work period on any given business day, which totals eight (8) hours. 14.1 Engineering Services 14.1.1 Normal Engineering Services Normal Engineering Services are provided when: (A) An end user orders service which requires the end user to pay Contributions in Aid to Construction and the Telephone Company is required to design the facilities for the end user. (B) A developer pays a pre-development fee and submits the required plot plan of present and future divisions of the subdivision and the Telephone Company designs the proposed layout of the telephone plant in the development area. (C) An end user constructs his/her own facilities and Telephone Company personnel inspect the installed facilities to determine if they meet the specifications of the Telephone Company prior to the provision of telephone service. 14.1.2 Additional Engineering Services Additional Engineering Services are provided when: (A) The end user or developer requests additional technical information after the Telephone Company has already provided the proposed layout of the telephone plant and provided the specification requirements. (B) Engineering time is spent by the Telephone Company to engineer an end user's or developer's request for a construction project that is customized (other than usual). 14.1.3 Charges for Normal and Additional Engineering The charges for Normal and Additional Engineering are the current Teton Telecom labor rates. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 88 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 88 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 14. Engineering and Labor Services 14.2 Normal and Additional Labor 14.2.1 Normal Labor Services Normal Labor Services are provided when: (A) Labor is utilized to repair damages to Telephone Company facilities during normal business day hours and the damage was caused either accidentally or intentionally by an end user, contractor or any other person. (B) Labor is utilized to construct telephone facilities for a developer in a subdivision or mobile home park during normal business hours. 14.2.2 Additional Labor Services Additional labor is that labor requested by the end user on a given service and agreed to by the Telephone Company. The Telephone Company will notify the end user that additional labor charges apply before any additional labor is undertaken. Additional labor charges apply when: (A) Installation of service is provided by the Telephone Company outside of the normally scheduled working hours. (B) Repair work is performed to repair damaged facilities caused either accidentally or intentionally by the customers, and either the end user or the Telephone Company determines that repair must be made outside of the normally scheduled working hours. 14.2.3 Normal and Additional Labor Charges The charges for Normal and Additional Labor are the current Teton Telecom labor rate. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 89 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 89 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 15. Directory Assistance Service 15.1 General Description Directory Assistance Service provides for assistance to end users in determining telephone numbers of other end users within the exchange or outside of the exchange and within the LATA. 15.2 Undertaking of the Telephone Company (A) The Telephone Company does not undertake to provide directory assistance for telephone numbers outside of its exchanges as Local Exchange Service. (B) The Telephone Company will provide the end user access to a Directory Assistance Operator. (C) The Telephone Company will not charge for Directory Assistance Service from hospital telephones or from residential telephones where the end user has been affirmed, in writing, as unable to use a Telephone Company provided directory because of visual or physical handicap. (D) The Telephone Company will not charge for Directory Assistance Service for newly assigned telephone numbers that have not been included in the annual telephone directory until such time as they are included in the annual telephone directory listings. (E) Credit card billing will be acceptable for Directory Assistance Charges. The call must be placed through a Directory Assistance Operator. (F) The Telephone Company will charge for Directory Assistance Service from any Paystation. 15.3 Limitations A maximum of two (2) requested telephone numbers is allowed per call. 15.4 Obligations of the End User The obligations of the end user are as set forth in Section 2.3 preceding. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 90 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 90 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 15. Directory Assistance Service 15.5 Payment Arrangements and Credit Allowances The payment arrangements and credit allowances are as set forth in Section 2.4 preceding. 15.6 Rate Regulations Directory Assistance charges will apply for each Directory Assistance call made at the carrier’s current Idaho Public Utilities Commission approved rates. Teton Telecom’s Directory Assistance Rate is $.95 per call. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 91 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 91 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 16. Vacation Service 16.1 General Description Vacation Service provides for the maintenance of the same telephone number on a year-to-year basis for end users that subscribe to telephone service during at least six (6) months of the year, but return every year. This service allows for the publication of the telephone number in the telephone directory, but does not allow for special notations. Vacation Service will be allowed for only six (6) months of any given year. 16.2 Undertaking of the Telephone Company The Telephone Company will suspend the telephone number of the end user in the central office when the end user requests the line be suspended and hold its use for a period of six (6) months, at which time the Company will automatically reconnect the service. The end user may request service reconnection any time prior to the six (6) month maximum time limitation. 16.3 Limitations Vacation Service does not eliminate the Exchange Order Charge upon the reconnection of service. Customer will be responsible to pay one-half (½ ) of the Federal and State surcharges. 16.4 Obligations of the End User In addition to the obligations of the end user are as set forth in 2.3 preceding the following provisions apply: (A) The end user is required to notify the Telephone Company of their request for vacation service. 16.5 Payment Arrangements and Credit Allowances The payment arrangements and credit allowances as set forth in 2.4 preceding apply, except as follows: (A) The minimum period for application of a credit is one (1) month. 16.6 Rate Regulations Vacation Service will be provided at the rates set forth in Section 17.11 following. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 92 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 92 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 17. Rates and Charges All the rates and charges for the services offered in this tariff are shown in this section. Reference is made for each rate element to the appropriate tariff paragraph where the application of the service is described. 17.1 General Regulations Rate Source (A) Payment Related Charges (1) Deposit if Required Two (2) 2.4.1(A) Per end user Months Local & Toll Charges (2) Return Check Charge $15.00 2.4.1(B) 17.2 Exchange Ordering and Installation Service (A) Exchange Order Charge (1) Initial Order Chg. Per Order $20.00 3.2.1(A) (2) Subsequent Exchange Order Chg. Per Order $12.00 3.2.1(B) (3) Premises Visit Charge Per Premises Visit* $40.00 3.3.1 (4) Line Connection Charge $20.00 3.3.2 Per Connection * Up to 1 hour of travel time and labor, for greater than 1 hour see Section 3.3.1 Paragraph A. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 93 104101 US Hwy 89 CANCELS Revision No. 1 SHEET NO. 93 P.O. Box 226 REVISED No. 2 SHEET NO. 93 Freedom, WY 83120 Issued: June 29, 2012 Effective: August 1, 2012 By: Legal & Regulatory Administrator LOCAL EXCHANGE SERVICE 17. Rates and Charges Rate Source 17.3* Local Exchange Service (A) Residential End User Service Per Month $24.10 5.2 Business End User Service Per Month $42.00 (B) Residential Safety Line Service Per Month $16.00 Minute Rate** $ .03 5.2 **Per Minute Rate for usage exceeding 240 minutes per month. (C) Idaho Telecommunication Service Assistance Program A per-line surcharge will be assessed on each account to fund the ITSAP program. Rates will be set by the Idaho Public Utilities Commission. *Applicable Exchange Order, Line Connection and Installation Charges Apply. ** Including 240 Minutes of Local and EAS Calling. 17.4 Local Exchange Special Service (A) 2 Wire Per Month $43.82 4 Wire Per Month $58.42 56kpbs ICB (B) Optional Features Per Feature ICB 7.2 17.5* Supplementary Directory Listing Services Per Month Bus. Res. (A) Additional Number Listing $5.00 $1.50 8.7 (B) Non-Published Number $4.00 $4.00 8.7 (C) Non-Listed Number $2.50 $2.50 8.7 * Applicable Exchange Order Charges apply. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective July 16, 2012 Aug 1, 2012 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 93.1 104101 US Hwy 89 CANCELS _________ SHEET NO. ___ P.O. Box 226 REVISED _________ SHEET NO. 93.1 Freedom, WY 83120 Issued: December 15, 2009 Effective: January 15, 2010 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 17. Rates and Charges Rate Source 17.5* Supplementary Directory Listing Services Per Month Bus. Res. (M) (A) Additional Number Listing $5.00 $1.50 8.7 (B) Non-Published Number $4.00 $4.00 8.7 (C) Non-Listed Number $2.50 $2.50 8.7 * Applicable Exchange Order Charges apply. (M) IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Jan. 11, 2010 Jan. 15, 2010 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 94 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 94 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 17. Rates and Charges Rate Source 17.6* Line Extension Service - (Per Month) (A) Premises Extension Charge Premises Extension-per 100 feet or portion thereof $2.00 9.6 Off Premises Extension-per 1/4 mile or portion thereof $2.50 9.6 * Applicable access order charges and premises visit charges apply. 17.7* Optional Services - (Per Month Per Exchange Line) 10.2 Bus. Res. (A) Abbreviated Dialing $5.47 $3.50 (B) Anonymous Call Rejection $2.00 $2.00 (C) Automatic Recall $2.00 $2.00 (D) Call Forwarding $5.50 $3.00 * Remote Call Frwd $18.11 $18.11 * Call Frwd Busy Line $3.00 $3.00 * Busy Line-Overflow $8.00 $0.35 * Call Frwd Don’t Ansr $4.00 $1.10 * Call Frwd Busy/Don’t Ansr $4.00 $1.35 * Call Frwd Remote Access $3.00 $3.00 *Charges in addition to Call Forwarding. (E) Caller ID – Number Only $4.00 $4.00 Name and Number $6.00 $6.00 (F) Caller ID Line Blocking $2.00 $1.00 (G) Customer Originated Trace-per use $1.00 $1.00 (H) Call Waiting $7.50 $5.00 *Applicable Exchange Order Charges apply with each order and applicable Line Connection Charges apply with each service or line connected. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 95 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 95 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 17. Rates and Charges Rate Source 17.7* Optional Services (Cont’d) 10.2 (Per Month Per Exchange Line) Bus. Res. (I) Cancel Call Waiting $1.00 $1.00 (J) Distinctive Ring $8.40 $8.40 (K) Distinctive Ring/Call Waiting $2.00 $2.00 (L) Distinctive Ring/Call Frwd Mode $2.00 $2.00 (M) Last Number Redial $2.00 $2.00 (N) Number Referral Service $7.50 $7.50 (O) Three-Way Calling $3.50 $3.50 (P) Selective Call Acceptance $2.00 $2.00 (Q) Selective Call Forward $2.00 $2.00 (R) Selective Call Rejection $2.00 $2.00 (S) Toll Denial $5.90 $5.90 (T) Toll Restriction $2.00 $2.00 (U) Trunk Hunting $8.00 N/A (V) Warm Line $2.00 $2.00 (W) Telemarketer Block $4.95 $4.95 (X) Do Not Disturb $2.00 $2.00 IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 96 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 96 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 17. Rates and Charges Rate Source 17.7* Optional Services (Cont’d) 10.2 (Per Month Per Exchange Line) Bus. Res. (Y) Wake Up Service $2.00 $2.00 (Z) 900 Unblocking Service $1.00 Initial Service N/C 10.5 (1) Subsequent Request to Block Or Unblock Service – Per Exchange Line $12.00 10.5 * Applicable Exchange Order Charges apply with each order and applicable Line Connection Charges apply with each service or line connected. 17.8* Paystation Service (A) Paystation Line $42.00 11.2 (B) Coin Supervision $ 2.21 (C) Selective Class of Call Screening $ 2.00 * Installation, move and change charges will be those applicable to business service. 17.9* Special Service Arrangements - Per month (A) Special Service Arrangement Charge Line Treatment $7.50 13.6 Per Arrangement ICB 13.6 * Applicable one time charges will apply. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Oct. 31, 2009 Jean D. Jewell Secretary SILVER STAR COMMUNICATIONS ID. PUC TARIFF NO. 2 SHEET NO. 98 (fka) TETON TELECOM CANCELS Revision No. 2 SHEET NO. 98 104101 US Hwy 89 REVISED No. 3 SHEET NO. 98 P.O. Box 226 Freedom, WY 83120 Issued: May 8, 2013 Effective: June 10, 2013 By: Legal & Regulatory Administrator LOCAL EXCHANGE SERVICE 18. Telephone Service Assistance Assistance to qualifying low-income subscribers for the provision of telephone service is available through joint Federal and State Programs that make funds available to qualifying individuals for local residential service. The State Program is called the Idaho Telephone Service Assistance Program (ITSAP) and provides a $2.50 per month credit to qualifying subscribers. The Federal Program, called Lifeline, provides a monthly credit to be applied to qualified subscriber bills. 18.1 Idaho Telephone Service Assistance Program (ITSAP) (A) The program is administered by the Idaho Department of Health and Welfare in accordance with Idaho Code Section 56-901. (B) Telecommunication Carriers providing basic local exchange service shall provide assistance in the form of a monthly discount to eligible subscribers of basic local exchange service of $2.50. (C) In no case will the discount exceed the rate charged for the grade of basic local exchange service subscribed to by such eligible individual subscriber. (D) ITSAP will only be used to provide for a single basic local service at the principal residence of the eligible subscriber. A residence shall consist of that portion of a building occupied by a single family or individuals functioning as one domestic unit. (E) Eligibility i. To be eligible, the applicant must be head of a household. ii. Eligible Households are those whose income is at or below 135% of the Federal Poverty Guidelines. iii. Households may apply at any Idaho Department of Health and Welfare office or at their local community action partnership office. iv. Credit is effective beginning on the date of Health and Welfare’s approval of Subscriber’s status (Decision Date). IDAHO PUBLIC UTILITIES COMMISSION Approved Effective May 28, 2013 June 10, 2013 Jean D. Jewell Secretary SILVER STAR COMMUNICATIONS ID. PUC TARIFF NO. 2 SHEET NO. 99 (fka) TETON TELECOM CANCELS Revision No. 3 SHEET NO. 99 104101 US Hwy 89 REVISED No. 3 SHEET NO. 99 P.O. Box 226 Freedom, WY 83120 Issued: May 8, 2013 Effective: June 10, 2013 By: Legal & Regulatory Administrator LOCAL EXCHANGE SERVICE 18. Telephone Service Assistance 18.1 Idaho Telephone Service Assistance Program (ITSAP) (Cont’d) (G) Recovery A monthly surcharge will be assessed on each business and residential end user’s basic local service that will be sufficient to reimburse each carrier for the total amount of assistance discounts and the administrator’s expenses, as determined annually by the Idaho Public Utilities Commission. The surcharge shall be explicitly stated on end user billings but shall not be imposed on eligible subscribers. 18.2 Lifeline (A) Persons eligible for ITSAP may also qualify for Lifeline assistance. The Lifeline credit is dictated by the FCC and may be altered or modified from time to time. (B) Qualifying applicants of households in a multi-family residence may be eligible for FCC lifeline assistance. 18.3 Idaho Universal Service Fund The Idaho Universal Service Fund is designed to help keep telephone service rates at a reasonable an affordable level. The program provides assistance to telephone companies who cannot, when setting their rates to 125% of statewide average, meet their regulated revenue requirement. The fund is maintained through an assessment on each business and residential line and on a per-minutes-of-use toll assessment. The Commission reviews the fund annually and establishes the rates to be assessed until the next review. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective May 28, 2013 June 10, 2013 Jean D. Jewell Secretary TETON TELECOM ID. PUC TARIFF NO. 2 SHEET NO. 100 104101 US Hwy 89 CANCELS__________ SHEET NO.____ P.O. Box 226 REVISED No. 1 SHEET NO. 100 Freedom, WY 83120 Issued: September 1, 2005 Effective: September 29, 2005 By: Allen R. Hoopes, President LOCAL EXCHANGE SERVICE 18. Telephone Service Assistance 18.4 Idaho Universal Service Fund The Idaho Universal Service Fund is designed to help keep telephone service rates at a reasonable an affordable level. The program provides assistance to telephone companies who cannot, when setting their rates to 125% of statewide average, meet their regulated revenue requirement. The fund is maintained through an assessment on each business and residential line and on a per-minutes-of-use toll assessment. The Commission reviews the fund annually and establishes the rates to be assessed until the next review. IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Sept. 23, 2005 Sept. 29, 2005 Jean D. Jewell Secretary IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Oct. 31, 2009 Jean D. Jewell Secretary IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Oct. 31, 2009 Jean D. Jewell Secretary