HomeMy WebLinkAboutTelecents Communications Inc.pdfSHEET 1
ORIGINAL
TELECENTS COMMUNICATIONS, INC.
IDAHO PUC TARI FF NO.
TITLE SHEET
IDAHO TELECOMMUNICATIONS TARIFF
This tariff contains the descriptions, regulations, and
rates applicable to the furnishing of service or facilities for
Telecommunications Services furnished by TeleCents Communications,
Inc. ("TeleCents"), with principal offices at 8615 Richardson Road;
Sui te 200 , Walled Lake, Michigan 48390.This tariff applies for
services furnished wi thin the State of Idaho.This tariff is on
file with the Idaho Public utili ties Commission , and copies may be
inspected, during normal business hours, at the company s principal
place of business.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILIN
MAY 1 2 2000
Boise, Idaho
Issued: May 2, 2000
Issued By: Jeffrey P. Lauzon
Ti tle: President
Effective: May 12 , 2000
SHEE T
ORIGINAL
TELECENTS COMMUNICATIONS, INC.
IDAHO PUC TARIFF NO.
CONCURRING, CONNECTING OR
OTHER PARTICIPATING CARRIERS
Concurring Carriers None
Connecting Carriers None
Other Participating Carriers None
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
MAY 1 2 2000
Boise. Idaho
Issued: May 2 , 2000
Issued By: Jeffrey P. Lauzon
Ti tle: President
Effective: May 12 , 2000
SHEET 3
ORIGINAL
TELECENTS COMMUNICATIONS, INC.
IDAHO PUC TARIFF NO.
CHECK SHEE
The Sheets of this tariff are effective as of the date shown
at the bottom of the respective sheet (s). Original and revised
sheets as named below comprise all changes from the original
tariff and are currently in effect as of the date on the bottom
of this sheet.
SHEET REVI S ION
OrlginalOriginalOrlginalOrlginalOriglnalOriginalOriginalOriglnalOriglnalOriginalOriglnalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriglnalOriginalOriginalOriglnalOrlginalOriglnalOriglnalOriglnalOriglnalOrlginalOriginal
New Revised Sheet
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
MAY 22000
Boise, Idaho
Issued: May 2000
Issued By: Jeffrey P. Lauzon
Ti tle: President
Effective: May 12 , 2000
SHEET 4
ORIGINAL
TELECENTS COMMUNICATIONS, INC.
IDAHO PUC TARIFF NO.
TABLE OF CONTENTS
Page
Title Sheet..............................................
Concurring, Connecting or Other ParticipatingCarriers.................................................
Check Sheet..............................................
Table of Contents........................................
Tariff Format............................................
Tracking and Contact Information.........................
Section 1 - Technical Terms and Abbreviations.
. . . . . . . . . . .
Section 2 - Rules and Regulations........................
Undertaking of the Company.....................
Use of Services...............................
Liability of the Company......................Responsibilities of the Customer............. .Cancellation or Interruption of Service...... .
Credit Allowance..............................
Restoration of Service........................Deposit.......................................
Advance Payments..............................
10 Payment Billing.............................
11 Reserved for Future Use.......................
12 Taxes.........................................
13 Late Charge...................................
14 Reconnection Charge...........................
Section 3 - Description of Service......................
Computation of Charges........................
Customer Complaints and/or Billing Disputes.. .
Level of Service..............................
Billing Entity Conditions.....................
Service Offerings.............................
Section 4- Rates........................................
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
MAY 22000
Boise, Idaho
Issued: May 2000
Issued By: Jeffrey P. Lauzon
Ti tle: President
Effecti ve: May 12 , 2000
SHEET 5
ORIGINAL
TELECENTS COMMUNICATIONS, INC.
IDAHO PUG TARIFF NO.
TARIFF FORMAT
A. Sheet Numbering: Sheet numbers appear in the upperright corner of the page. Sheets are numbered sequentially.
However, new sheets are occasionally added to the tariff. When a
new sheet is added between sheets already in effect, a decimal isadded. For example, a new sheet added between pages 11 and 12would be page 11.
B. Sheet Revision Numbers: Revision numbers also appear in
the upper right corner of each sheet where applicable. These
numbers are used to indicate the most current page version on
file with the Commission. For example, 4th Revised Sheet
cancels 3rd Revised Sheet 13. Consult the Check Sheet for thesheets currently in effect.
C. Paragraph Numbering Sequence: There are nine levels of
paragraph coding. Each level of coding is subservient to itsnext higher level:
1.11.1.A1.1.A.1.1.A.1. (a)1.1.A.1. (a). I1.1.A.1. (a).1. (i)1.1.A.1. (a).1. (i). (1)
D. Check Sheets: When a tariff filing is made with the
Commission, an updated Check Sheet accompanies the tariff filing.
The Check Sheet lists the sheets contained in the tariff, with across reference to the current Revision Number. When new sheets
are added, the Check Sheet is changed to reflect the revision.
All revisions made in a given filing are designated by anasterisk (*
).
There will be no other symbols used on this sheet
if these are the only changes made to it (i. e., the format, etc.
remains the same, just revised revision levels on some sheets).
The tariff user should refer to the latest Check Sheet to find
out if a particular sheet is the most current on CommtJ3aft30VJiThc 5ttrt.e~ Commission
Office of the Secretary
ACCEPTED FOR FILING
MAY 1 2 2000
Boise, Idaho
Issued: May 2 , 2000
Issued By: Jeffrey P. Lauzon
Ti tle: President
Effective: May 12 , 2000
SHEE
ORIGINAL
TELECENTS COMMUNICATIONS, INC.
IDAHO PUC TARIFF NO.
TRACKING
The following are the only symbols used for the purposes
indicated below:
(C)
(D)
(I)
(L)
(N)
(R)
(T)
to signify
to signify
to signify
to signify
to signify
to signify
to signify
regula tion
change in regulation
a deletion
a rate increase
material relocated in the
a new rate or regulation
a rate reduction
a change in text, but no
tariff
change in rate or
CONTACT INFORMATION
Customer complaints, bill inquiry, new service or disconnectrequests:
Jeffrey P. Lauzon
8615 Richardson Road; Suite 200Walled Lake, Michigan 48390
(800) 899-8555
Commission contact - tariff information:
Lance J M. Steinhart
6455 East Johns Crossing, Suite 285Duluth, GA 30097
770-232-9200
Commission contact - complaints:
Elizabeth Eberhart
8615 Richardson Road; Suite 200Walled Lake, Michigan 48390
(800) 899-8555
Idaho Agent:National Corporate Research, LTD.
6140 Corporal LaneBoise, Idaho 83704
(208) 375-1906
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
MAY 1 2 2000
Boise, Idaho
Issued: May 2000
Issued By: Jeffrey P. Lauzon
Ti tle: President
Effecti ve: May 12 , 2000
SHEE
ORIGINAL
TELECENTS COMMUNICATIONS, INC.
IDAHO PUC TARIFF NO.
SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS
Access Line - An arrangement from a local exchange telephone
company or other common carrier, using either dedicated orswi tched access, which connects a Customer s location to the
Company s location or switching center.
Authorization Code - A numerical code, one or more of which
may be assigned to a Customer, to enable the Company to identify
the origin of the Customer so it may rate and bill the call.
Automatic number identification (ANI) is used as the
authorization code wherever possible.
Commission - Used throughout this tariff to mean the Idaho
Public Utili ties Commission.
Customer - The person , firm, corporation or other legal
enti ty which orders the services of the Company or purchases a
Company Prepaid Calling Card and/or originates prepaid calls
using such cards, and is responsible for the payment of charges
and for compliance wi th the Company s tariff regulations.
Company or TeleCents - Used throughout this tariff to mean
TeleCents Communications, Inc., a Michigan Corporation.
Dedicated Access - The Customer gains entry to the Company
services by a direct path from the Customer s location to the
Company s point of presence.
Holida y - New Year s Day, Independence Day, Labor Day,
Thanksgiving Day and Christmas Day. Holidays shall be billed at
the evening rate from 8 a.m. to 11 p.m. After 11 p.m., the lowernight rate shall go into effect.
Prepaid Account - An inventory of Telecom Units purchased in
advance by the Customer, and associated with one and only one
Authorization Code as contained in a specific Prepaid Calling
Card.
Prepaid Callinq Card - A card issued by the Company,
containing an Authorization Code which identifies a specific
Prepaid Account of Telecom Units, which enables calls to beprocessed, account acti vi ty to be logged, and balances to be
maintained, on a prepayment basis.
Issued: May 2000
Issued By: Jeffrey P. Lauzon
Ti tle: President
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
Effecti ve: May ~11\X ~OO0000
Boise, Idaho
SHEET 8
ORIGINAL
TELECENTS COMMUNICATIONS, INC.
IDAHO PUC TARI FF NO.
Resp. Org - Responsible Organization or entity identified by
an 800 service Customer that manages and administers records in
the 800 database and management system.
Switched Access - The Customer gains entry to the Company
services by a transmission line that is switched through the
local exchange carrier to reach the Company s point of presence.
Telecom Unit - A measurement of telecommunications service
equi valent to one minute of usage between any two points wi thin
the State of Idaho.
Telecommunications - The transmission of voice
communications or, subj ect to the transmission capabilities of
the services, the transmission of data, facsimile, signaling,
metering, or other similar communications.
Underl yinq Carrier - The telecommunications carrier whose
network facilities provide the technical capability and capacity
necessary for the transmission and reception of Customertelecommunications traffic.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
MAY 1 2 2000
Boise, Idaho
Issued: May 2000
Issued By: Jeffrey P. Lauzon
Ti tle: President
Effecti ve: May 12 , 2000
SHEET 9
ORIGINAL
TELECENTS COMMUNICATIONS, INC.
IDAHO PUC TARIFF NO.
SECTION 2 - RULES AND REGULATIONS
Undertakinq of the Company
This tariff contains the regulations and rates
applicable to intrastate interexchange
telecommunications services provided by the Company for
telecommunications between points wi thin the state ofIdaho. Services are furnished subj ect to the
availabili ty of facilities and subj ect to the terms and
conditions of this tariff in compliance withlimi tations set forth in the Commission s rules. The
Company s services are provided on a statewide basisand are not intended to be limited geographically. The
Company offers service to all those who desire to
purchase service from the Company consistent with all
of the provisions of this tariff. Customers interested
in the Company s services shall file a service
application with the Company which fully identifies the
Customer, the services requested and other informationrequested by the Company. The Company reserves the
right to examine the credit record and check the
references of all applicants and Customers prior to
accepting the service order. The service application
shall not in itself obligate the Company to provideservices. The Company may act as the Customer s agent
for ordering access connection facilities provided by
other carriers or entities when authorized by the
Customer, to allow connection of a Customer s locationto a service provided by the Company. The Customer
shall be responsible for all charges due for such
service arrangement.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FlUNG
MAY 1 2 2000
BoIse, Idaho
Issued: May 2 , 2000
Issued By: Jeffrey P. Lauzon
Ti tle: President
Effecti ve: May 12 , 2000
SHEET 10
ORIGINAL
TELECENTS COMMUNICATIONS, INC.
1.1
1. 2
1.3
IDAHO PUG TARIFF NO.
The services provided by the Company are notpart of a j oint undertaking with any otherenti ty providing telecommunications channels,
facilities, or services, but may involve the
resale of the Message Toll Services (MTS) and
Wide Area Telecommunications Services (WATS)
of underlying common carriers subject to the
jurisdiction of this Commission.
The rates and regulations contained in this
tariff apply only to the services furnished
by the Company and do not apply, unless
otherwise specified, to the lines,facili ties, or services provided by a local
exchange telephone company or other common
carriers for use in accessing the services of
the Company.
The Company reserves the right to limit the
length of communications, to discontinue
furnishing services, or limit the use of
service necessitated by conditions beyond its
control, including, without limitation: lack
of satellite or other transmission medium
capaci ty; the revision, alteration or
repricing of the Underlying Carrier
tariffed offerings; or when the use of
service becomes or is in violation of the law
or the provisions of this tariff.
Use of Services
The Company s services may be used for any
lawful purpose consistent with thetransmission and switching parameters of the
telecommunications facilities utilized in the
provision of services, subject to anylimi tations set forth in this Section 2.
The use of the Company s services to make
calls which might reasonably be expected tofrighten, abuse, torment, or harass another
or in such a way as to unreasonably interfere
with use by others is prohibited. --
Idaho Public Utilities Commission
Office of the Secretary
ACCEPT ED FOR FILING
Effective: McftA'tl1 ~:idJOOJIssued: May 2000
Issued By: Jeffrey P. Lauzon
Ti tle: President Boise, Idaho
SHEET 11
ORIGINAL
TELECENTS COMMUNICATIONS, INC.
IDAHO PUC TARI FF NO.
The use of the Company s services without
payment for service or attempting to avoid
payment for service by fraudulent means ordevices, schemes, false or invalid numbers,
or false calling or credit cards is
prohibi ted.
The Company s services are available for use
24 hours per day, seven days per week.
The Company does not transmit messages, but
the services may be used for that purpose.
The Company s services may be denied for
nonpayment of charges or for other tariff
violations as set forth in Section 2.herein.
Customers shall not use the service provided
under this tariff for any unlawful purpose.
The Customer is responsible for notifying the
Company immediately of any unauthorized use
of services.
Liabili tv of the Companv
Issued: May 2 , 2000
Issued By: Jeffrey
Ti tle: President
The Company shall not be liable for any
claim, loss, expense or damage for anyinterruption, delay, error, omission, or
defect in any service, facility or
transmission provided under this tariff, if
caused by the Underlying Carrier, an act of
God, fire, war, civil disturbance, act of
government, or due to any other causes beyond
the Company s control.
The Company shall not be liable for, and
shall be fully indemnified and held harmless
by the Customer against any claim, loss,
expense, or damage for defamation, libel,
slander, invasion, infringement of copyright
or patent, unauthorized use of any trademark,
trade name or service mark, proprietary or
creative right, or any other injury to any
person, property or entity arising out of the
material, data or information transmitted.
Idaho Public Utilities Commission
f t\ St!eretar~ Ottl It;RFIuOO'ect1.ve:LauzonACCEPTED Fa
MAY 1 2 2000
May 12 , 2000
Boise. Idaho
SHEET 12
ORIGINAL
TELECENTS COMMUNICATIONS, INC.
IDAHO PUG TARIFF NO.
No agent or employee of any other carrier or
enti ty shall be deemed to be an agent or
employee of the Company.
The Company s liability for damages,
resul ting in whole or in part from or arising
in connection with the furnishing of service
under this tariff, including but not limitedto mistakes, omissions, interruptions,
delays, errors, or other defects or
misrepresentations shall not exceed an amount
equal to the charges provided for under this
tariff for the long distance call for the
period during which the call was affected.
No other liability in any event shall attach
to the Company.
The Company shall not be liable for and shall
be indemnified and saved harmless by any
Customer or by any other entity from any and
all loss, claims, demands, suits, or other
action or any liability whatsoever, whether
suffered, made, instituted, or asserted by
any Customer or any other entity for any
personal injury to, or death of, any person
or persons, and for any loss, damage,
defacement or destruction of the premises of
any Customer or any other entity or any other
property whether owned or controlled by the
Customer or others.
The Company shall not be liable for any
indirect, special, incidental, or
consequential damages under this tariff
including, but not limited to, loss of
revenue or profits, for any reason
whatsoever, including the breakdown offacili ties associated with the service, or
for any mistakes, omissions, delays, errors,
or defects in transmission occurring duringthe course of furnishing service.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTEf) FOR FlU Effectl.ve:
MAY 1 2 2000
Issued: May 2 , 2000
Issued By: Jeffrey P. Lauzon
Ti tle: President
May 12 , 2000
Boise, Idaho
SHEET 13
ORIGINAL
TELECENTS COMMUNICATIONS, INC.
3. 7
IDAHO PUC TARIFF NO.
The remedies set forth herein are exclusive
and in lieu of all other warranties and
remedies, whether express, implied, or
statutory, INCLUDING WITHOUT LIMITATION
IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE.
The included tariff language does not
consti tute a determination by the Commission
that a limitation of liability imposed by the
Company should be upheld in a court of law.
Acceptance for filing by the Commission
recognizes that it is a court'
responsibili ty to adj udicate negligence and
consequential damage claims. It is also thecourt's responsibility to determine the
validi ty of the exculpatory clauses.
Responsibili ties of the Customer
Issued: May 2 , 2000
Issued By: Jeffrey
Ti tle: President
The Customer is responsible for placing any
necessary orders and complying with tariffregulations. The Customer is also
responsible for the payment of charges for
services provided under this tariff.
The Customer is responsible for charges
incurred for special construction and/or
special facilities which the Customer
requests and which are ordered by the Company
on the Customer s behalf.
If required for the provision of the
Company s services, the Customer must provide
any equipment space, supporting structure,
condui t and electrical power without charge
to the Company.
The Customer is responsible for arranging
access to its premises at times mutually
agreeable to the Company and the Customer
when required for Company personnel to
install, repair, maintain, program, inspect
or remove equipment associated with the
provision of the Company s services.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPtED FOR fective:Lauzon
t1 A Y 1 2 2000
May 12 , 2000
Boise. Idaho
SHEET 14
ORIGINAL
TELECENTS COMMUNICATIONS, INC.
Issued: May 2000
Issued By: Jeffrey
Ti tle: President
IDAHO PUC TARIFF NO.
The Customer shall cause the temperature andrela ti ve humidity in the equipment space
provided by Customer for the installation of
the Company s equipment to be maintained
wi thin the range normally provided for the
operation of microcomputers.
The Customer shall ensure that the equipment
and/ or system is properly interfaced with the
Company s facilities or services, that the
signals emitted into the Company s network
are of the proper mode, bandwidth, power and
signal level for the intended use of the
subscriber and in compliance with criteria
set forth in this tariff, and that the
signals do not damage equipment, injure
personnel, or degrade service to other
Customers. If the Federal Communications
Commission or some other appropriate
certifying body certifies terminal equipment
as being technically acceptable for direct
electrical connection with interstate
communications service, the Company will
permi t such equipment to be connected with
its channels without the use of protective
interface devices. If the Customer fails to
maintain the equipment and/or the system
properly, with resulting imminent harm to
Company equipment, personnel or the quality
of service to other Customers, the Company
may, upon written notice, require the use of
protective equipment at the Customer
expense. If this fails to produce
satisfactory quality and safety, the Company
may, upon written notice, terminate the
Customer s service.
The Customer must pay the Company for
replacement or repair of damage to the
equipment or facilities of the Company caused
by negligence or willful act of the Customer
or others, by improper use of the services,
or by use of equipment provided by Customer
or others.
Idah6 PMBlie Ytilitig~ COp1mi~~inn .
Office of the Secretary Effectl ve:
Lauzon ACCEPTED FOR FlUNG
MAY 1 2 2000
May 12 , 2000
8oise, Idaho
.. "...' ,
SHEET 15
ORIGINAL
TELECENTS COMMUNICATIONS, INC.
IDAHO PUC TARIFF NO.
The Customer must pay for the loss through
theft of any Company equipment installed at
Customer s premises.
If the Company installs equipment at
Customer s premises, the Customer shall be
responsible for payment of any applicable
installation charge.
The Customer must use the services offered in
this tariff in a manner consistent with the
terms of this tariff and the policies and
regulations of all state, federal and local
authori ties having jurisdiction over theservice.
Cancellation or Interruption of Services
Issued: May 2000
Issued By: Jeffrey
Ti tle: President
Without incurring liability, upon five (5)
working days ' (defined as any day on which
the company s business office is open and the
U. S. Mail is delivered) written notice to the
Customer, the Company may discontinue
services 24 hours after an attempt at
personal contact or may withhold the
provision of ordered or contracted services:
For nonpayment of any sum due the
Company for more than thirty (30)
days after issuance of the bill for
the amount due,
1.B For violation of any of the
provisions of this tariff,
1.C For violation of any law, rule,
regulation, policy of any governing
authori ty having jurisdiction over
the Company s services, or
1.D By reason of any order or decision
of a court, public service
commission or federal regulatory
body or other governing authority
prohibi ting the Company from
furnishing its services.
Idaho Public Utilities Commission
Office of the Ser.r~ti1rY
ACCEPTED FOR FILlfi'4(fecti ve: May 12 , 2000
Lauzon
MAY 1 2 2000
Boise, Idaho
SHEET 16
ORIGINAL
TELECENTS COMMUNICATIONS, INC.
IDAHO PUG TARIFF NO.
Wi thout incurring liability, the Company may
interrupt the provision of services at any
time in order to perform tests and
inspections to assure compliance with tariff
regulations and the proper installation and
operation of Customer and the Company
equipment and facilities and may continue
such interruption until any items of
noncompliance or improper equipment operationso identified are rectified.
Service may be discontinued by the Company
wi thout notice to the Customer, by blocking
traffic to certain countries, cities or NXX
exchanges, or by blocking calls using certain
Customer authorization codes, when the
Company deems it necessary to take such
action to prevent unlawful use of itsservice. The Company will restore service as
soon as it can be provided without undue
risk, and will, upon request by the Customer
affected, assign a new authorization code to
replace the one that has been deactivated.
The Customer may terminate service uponthirty (30) days written notice for the
Company s standard month to month contract.
Customer will be liable for all usage on any
of the Company s service offerings until the
Customer actually leaves the service.
Customers will continue to have Company usage
until the Customer notifies its local
exchange carrier and changes its long
distance carrier. Until the Customer so
notifies its local exchange carrier, it shallcontinue to generate and be responsible for
long distance usage.
Idaho Public Utilities Commission
Office of the Secietary
ACCEPTED FOR FILING
MAY 22000
Boise, Idaho
Issued: May 2000
Issued By: Jeffrey P. Lauzon
Ti tle: President
Effecti ve: May 12 , 2000
SHEET 17
ORIGINAL
TELECENTS COMMUNICATIONS , INC.
IDAHO PUC TARIFF NO.
Credit Allowance
Credi t may be given for disputed calls, on a
per call basis.
Credi t shall not be issued for unavailability
of long distance services.
Idaho P~blic Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
MAY 22000
Boise Idaho
Issued: May 2000
Issued By: Jeffrey P. Lauzon
Ti tle: President
Effecti ve: May 12 , 2000
SHEET 18
ORIGINAL
TELECENTS COMMUNICATIONS, INC.
IDAHO PUC TARIFF NO.
Restoration of Service
The use and restoration of service shall be in
accordance with the priority system specified in part
64, Subpart D of the Rules and Regulations of the
Federal Communications Commission.
Deposi t
The Company does not require deposits.
Advance Pavrnen ts
The Company does not require advance payments.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
~1AY 1 2 2000
Boise, Idaho
Issued: May 2 , 2000
Issued By: Jeffrey P. Lauzon
Ti tle: President
Effecti ve: May 12 , 2000
SHEET 19
ORIGINAL
TELECENTS COMMUNICATIONS, INC.
IDAHO PUG TARIFF NO.
10.
10 Payment and Billina
10.
10.
Service is provided and billed on a billing
cycle basis, beginning on the date that
service becomes effective. Billing ispayable upon receipt.
The customer is responsible for payment of
all charges for services furnished to the
Customer, as well as to all persons using the
Customer s codes, exchange lines, facilities,
or equipment, with or without the knowledge
or consent of the Customer. The security of
the Customer s Authorization Codes,
presubscribed exchange lines, and direct
connect facilities is the responsibility of
the Customer. All calls placed using directconnect facilities, presubscribed exchange
lines, or Authorization Codes will be billed
to and must be paid by the Customer.
Recurring charges and non-recurring chargesare billed in advance. Charges based on
actual usage during a month and any accrued
interest will be billed monthly in arrears.
Reserved for Future Use
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
MAY 1 22000
Boise, Idaho
Issued: May 2 , 2000
Issued By: Jeffrey P. Lauzon
Ti tle: President
Effecti ve: May 12 , 2000
SHEET 20
ORIGINAL
TELECENTS COMMUNICATIONS, INC.
IDAHO PUG TARIFF NO.
11 Reserved for Future Use
2 . 12 Taxes
All federal, state and local taxes, assessments,
surcharges, or fees, including sales taxes, use taxes,
gross receipts taxes, and municipal utili ties taxes,
are billed as separate line items and are not included
in the rates quoted herein.
13 Late Charae
A one-time late fee of 1.5% or the amount otherwiseauthorized by law, whichever is lower, will be charged
on any past due balances.
14 Reconnection Charae
A reconnect ion fee of $25 per occurrence will be
charged when service is reestablished for Customers
which have been disconnected due to non-payment.
Payment of the reconnection fee and any other
outstanding amounts will be due in full prior to
reconnect ion of service.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
MAY 1 22000
Boise, Idaho
Issued: May 2 , 2000
Issued By: Jeffrey P. Lauzon
Ti tle: President
Effecti ve: May 12 , 2000
SHEET 21
ORIGINAL
TELECENTS COMMUNICATIONS, INC.
IDAHO PUC TARIFF NO.
SECTION 3 - DESCRIPTION OF SERVICE
1.1
Computation of Charqes
1. 2
Formula:
The total charge for each completed call may
be a variable measured charge dependent on
the duration, distance and time of day of thecall. The total charge for each completed
call may also be dependent only on the
duration of the call, i.e. a statewide flatrate per minute charge. The variable
measured charge is specified as a rate per
minute which is applied to each minute. All
calls are measured in increments as set forth
in the Rates Section of this tariff. All
calls are rounded up to the next wholeincrement.
Usage charges for all mileage sensi ti ve
products are based on the airline distance
between rate centers associated with the
originating and terminating points of thecall. The airline mileage between rate
centers is determined by applying the formula
below to the vertical and horizontal
coordinates associated with the rate centersinvol ved. The Company uses the rate centers
that are produced by Bell Communications
Research in the NPA-NXX V&H Coordinates Tapeand Bell's NECA Tariff No.
(V1-V2) 2 + (H1-H2)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
MAY 1 2 2000
Boise. Idaho
Issued: May 2 , 2000
Issued By: Jeffrey P. Lauzon
Ti tle: President
Effective: May 12 , 2000
SHEE T
ORIGINAL
TELECENTS COMMUNICATIONS, INC.
IDAHO PUC TARIFF NO.
1. 3 Timing begins when the called station is
answered and two way communication is
possible, as determined by standard industry
methods generally in use for ascertaining
answer, including hardware answer supervision
in which the local telephone company sends a
signal to the switch or the software
utilizing audio tone detection. Recognition
of answer supervision is the responsibility
of the Underlying Carrier. Timing for each
call ends when either party hangs up. The
Company will not bill for uncompleted calls.
Customer Complaints and/or Billina Disputes
Customer inquiries or complaints regarding service or
accounting may be made in writing or by telephone to
the Company at:
8615 Richardson Road; Suite 200Walled Lake, Michigan 48390
(800) 899-8555
If Customer complaints cannot be resolved by the
Company, the Customer may contact the Commission at the
following address and phone number:
472 W. Washington Street
Boise, ID 83702
Toll Free 1-800-432-0369
Any obj ection to billed charges should be reported
promptly to the Company. Adj ustments to Customers
bills shall be made to the extent that records are
available and/or circumstances exist which reasonably
indica te that such charges are not in accordance with
approved rates or that an adjustment may otherwise beappropriate. Where overbilling of a subscriber occurs,
due either to Company or subscriber error, no liability
exists which will require the Company to pay any
interest, dividend or other compensation on the amountoverbilled.
Issued: May 2000
Issued By: Jeffrey
Ti tle: President
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FllIN~ec love:
Lauzon
MAY 1 2 2000
May 12 , 2000
Boise. Idaho
SHEET 23
ORIGINAL
TELECENTS COMMUNICATIONS , INC.
IDAHO PUC TARIFF NO.
If a Customer accumulates more than One Dollar of
undisputed delinquent Company 800 Service charges, the
Company Resp. Org. reserves the right not to honor that
Customer s request for a Resp. Org. change until such
undisputed charges are paid in full.
Level of Service
A Customer can expect end to end network availability
of not less than 99% at all times for all services.
Billinq Enti tv Conditions
When billing functions on behalf of the Company or its
intermediary are performed by local exchange telephone
companies or others, the payment of charge conditions
and regulations of such companies and any regulations
imposed upon these companies by regulatory bodies
having jurisdiction apply. The Company s name and
toll-free telephone number will appear on the
Customer bill.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
MAY 1 2 2000
Boise, Idaho
Issued: May 2000
Issued By: Jeffrey P. Lauzon
Ti tle: President
Effecti ve: May 12 , 2000
SHEET 24
ORIGINAL
TELECENTS COMMUNICATIONS, INC.
IDAHO PUC TARIFF NO.
Service Offerinqs
1+ Dialing
This service permits Customers to originate
calls via switched or dedicated access lines,
and to terminate intrastate calls. The
customer dials " 1 +" followed by "ten digitsor dials "101XXXX" followed by "1+ tendigits
" .
Travel Cards
The Customer utilizes an 11 digit "toll-free
access number established by the Company to
access a terminal. Upon receiving a voice
prompt, the Customer uses push button dialing
to enter an identification code assigned by
the Company, and the ten digit number of the
called party.
800 Service (Toll-Free)
This service is inbound calling only where an
800, 888 or other toll-free prefix number
rings into a Customer s premise routed to a
specific telephone number or terminated over
a dedicated facility.
Idaho P~blic Utilities Commission
OffIce of the Secretary
CEPTED FOR FILING
MAY 22000
Boise, Idaho
Issued: May 2000
Issued By: Jeffrey P. Lauzon
Ti tle: President
Effecti ve: May 12 , 2000
SHEET 25
ORIGINAL
TELECENTS COMMUNICATIONS, INC.
IDAHO PUC TARIFF NO.
Company Prepaid Calling Cards
This service permits use of Prepaid Calling
Cards for placing long distance calls.
Customers may purchase Company Prepaid
Calling Cards at a variety of retail outlets
or through other distribution channels.
Company Prepaid Calling Cards are availableat a variety of face values. Company Prepaid
Calling Card service is accessed using the
Company toll-free number printed on the card.
The caller is prompted by an automated voice
response system to enter his/herAuthorization Code, and then to enter theterminating telephone number. The Company
processor tracks the call duration on a real
time basis to determine the number of Telecom
Uni ts consumed. The total consumed Telecom
Uni ts for each call is deducted from the
remaining Telecom Unit balance on the
Customer s Company Prepaid Calling Card.
All calls must be charged against Prepaid
Calling Card that has a sufficient Telecom
Uni t balance. A Customer s call will be
interrupted with an announcement when the
balance is about to be depleted.
In order to continue the call, the Customer
can either call the toll-free number on the
back of the Company Prepaid Calling Card andrecharge" the balance on the card using a
nationally recognized credit card, or the
Customer can throw the card away and purchase
a new one. Calls in progress will be
terminated by the Company if the balance on
the Company Prepaid Calling Card is
insufficient to continue the call and the
Customer fails to enter the number of another
valid Company Prepaid Calling Card prior totermination.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FiLING
MAY 1 2 2000
Issued: May 2 , 2000
Issued By: Jeffrey P. Lauzon
Ti tle: President
Olse. loaho Effecti ve: May 12 , 2000
SHEET 26
ORIGINAL
TELECENTS COMMUNICATIONS, INC.
IDAHO PUC TARIFF NO.
A card will expire on the date indicated on
the card, or if no date is specified,
months from the date of purchase, or the date
of last recharge, whichever is later. The
Company will not refund unused balances.
A credit allowance for the Company Prepaid
Calling Card Service is applicable to calls
that are interrupted due to poor
transmission, one-way transmission, or
involuntary disconnection of a call.
receive the proper credit, the Customer must
notify the Company at the designated toll-
free customer service number printed on the
Company Prepaid Calling Card and furnish the
called number, the trouble experienced (e. g.cut-off, noisy circuit, etc.), and the
approxima te time that the call was placed.
When a call charged to a Company Prepaid
Calling Card is interrupted due to cut-off,
one-way transmission, or poor transmission
condi tions, the Customer will receive a
credi t equivalent of one Telecom Unit.
Credi t allowances for calls pursuant to
Company Prepaid Card Service do not apply for
interruptions not reported promptly to the
Company or interruptions that are due to the
failure of power, equipment or systems not
provided by the Company.
Credi t for failure of service shall be
allowed only when such failure is caused by
or occurs due to causes wi thin the control of
the Company.
The Company will block all calls beginning
with the NPA "900" and NXX "976" calls,
therefore such calls can not be completed.
Idan!J .publlc Utilities Commission
HiCt'! of the Secretary
CCEPTED FOR FILING
MAY 22000
Boise, Idaho
Issued: May 2000
Issued By: Jeffrey P. Lauzon
Ti tle: President
Effecti ve: May 12 , 2000
SHEET 27
ORIGINAL
TELECENTS COMMUNICATIONS , INC.
IDAHO PUC TARI FF NO.
Directory Assistance.
Access to long distance directory assistance
is obtained by dialing 1 + 555-1212 for
listings wi thin the originating area code and1 + (area code) + 555-1212 for other
listings. When more than one number is
requested in a single call, a charge will
apply for each number requested. A charge
will be applicable for each number requested,
whether or not the number is listed orpublished.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
MAY 1 2 2000
Boise, Idaho
Issued: May 2000
Issued By: Jeffrey P. Lauzon
Ti tle: President
Effective: May 12 , 2000
SHEET 28
ORIGINAL
TELECENTS COMMUNICATIONS, INC.
IDAHO PUC TARIFF NO.
Specialized Pricing Arrangements.
Customi zed service packages and competi ti ve
pricing packages at negotiated rates may be
furnished on a case-by-case basis in response
to requests by Customers to the Company for
proposals or for competi ti ve bids. Service
offered under this tariff provision will be
provided to Customers pursuant to contract.
Unless otherwise specified, the regulations
for such arrangements are in addition to the
applicable regulations and prices in other
sections of the tariff. Specialized rates or
charges will be made available to similarlysi tuated Customers on a non-discriminatory
basis. All such arrangements will be filed
as required by Commission rules andregulations.
Emergency Call Handling Procedures
Emergency " 911" calls are not routed to
company, but are completed through the local
network at no charge.
Promotional Offerings
The Company may, from time to time, make
promotional offerings to enhance the
marketing of its services. These offerings
may be limited to certain dates, times andlocations. The Company will notify the
Commission of such offerings as required by
Commission rules and regulations.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
MAY 1 2 2000
Boise, Idaho
Issued: May 2 , 2000
Issued By: Jeffrey P. Lauzon
Ti tle: President
Effecti ve: May 12 , 2000
SHEET 29
ORIGINAL
TELECENTS COMMUNICATIONS , INC.
IDAHO PUC TARIFF NO.
SECTION 4 - RATES
1+ & 101XXXX Dialinq
$0.15 per minute
A $4.95 per month per number service charge applies.
Billed in one minute increments
Travel Cards
199 per minute
A $.25 per call service charge applies.
Billed in one minute increments
--'
ImiHiJ Public Utilities Commission
RFI QffIQi:!Of the cretary
~\;J~PTED FOR FILING
HAY 1 22000
BJliIlft;, IdiHJU)
Issued: May 2 , 2000
Issued By: Jeffrey P. Lauzon
Ti tle: President
Effecti ve: May 12 , 2000
SHEET 30
ORIGINAL
TELECENTS COMMUNICATIONS, INC.
IDAHO PUC TARIFF NO.
800 Service Toll Free
$0.per minute
A $10 per month per number service charge applies.
Billed one minute increments
Pre aid Callin Cards
Proaram
015 Per Telecom Unit
019 Per Telecom Unit
025 Per Telecom Unit
029 Per Telecom Unit
032 Per Telecom Unit
035 Per Telecom Unit
039 Per Telecom Unit
045 Per Telecom Unit
Per Telecom Unit
Per Telecom Unit
Per Telecom Unit
Per Telecom Unit
Per Telecom Unit
$ .
Per Telecom Unit
$ . 11 Per Telecom Unit
$ .
Per Telecom Unit
$ .
Per Telecom Unit
$ . 14 Per Telecom Unit
$ .
Per Telecom Unit
$ .
Per Telecom UnitPerTelecomUnitPerTelecomUnitPerTelecomUnitPerTelecomUnitPerTelecomUnit Idaho Public Utiiitieg CommissionPerTelecomUnitOffice of the Secretary
Per Telecom Unit ACCEPTED FOR FILING
Per Telecom Unit
MAY 1 2 2000PerTelecomUnit
A $.59 per call service charge applies.Boise. Idaho
Issued: May 2000
Issued By: Jeffrey P. Lauzon
Ti tle: President
Effecti ve: May 12 , 2000
SHEET 31
ORIGINAL
TELECENTS COMMUNICATIONS, INC.
IDAHO PUC TARIFF NO.
Directorv Assistance
Rate Periods
Monday - Friday Sat.Sun.
8 a.
5 p.m. *
Daytime Rate Period
5 p.
11 p.m. *
Evening Rate Period Evening
Rate
Period
11 p.
8 a.m. *
Night/Weekend Rate Period
To, but not including
When a message spans more than one rate period,
charges for the minutes in each rate period are
calculated and the results for each rate period
totaled to obtain the total message charge. If
calculation results in a fractional charge, the
will be rounded down to the lower cent.
total
arethe
amount
Pavphone Dial Around Surcharae
A dial around surcharge of $.35 per call will be added to
any completed INTRAstate toll access code and subscriber
800/888 type calls placed from a public or semi-public
payphone.
Idaho ~blic Utiiities Commission
Ofdce of the Secretary
CEPTED FOR FILING
MAY 22000
Boise. Idaho
Issued: May 2000
Issued By: Jeffrey P. Lauzon
Ti tle: President
Effecti ve: May 12 , 2000