TotalAxcess.com Inc.pdf

Original Sheet No.
Ida~o P~blic Utilities Commission
Office of the Secretary
CCEPTED FOR FILING
JAN 3 0 2000TotaIAxcess.com, Inc.
Rnic.t ......a...
TotalAxcess.com, Inc.
This tariff applies to the MTS Services furnished by TotaIAxcess.com, Inc.
TXCI") for calls which originate and terminate within the State ofIdaho. This tariff is on file
with the Idaho Public Utilities Commission and copies may be inspected, during normal business
hours, at the Company s principal place of business at 201 Clay Street, Oakland, California
94607.
Issued Effective
Issued by TotaIAxcess.com, Inc.
Joseph J. Monterosso Title President
Icano t'UDIiC utilities Commission
Original Sheet No.Office of the Secretary
ACCEPTED FOR FILING
JAN 3 0 2000
TotaIAxcess.com, Inc.
Boise, Id.a,~!J
CHECK SHEET
SHEET NO. REVISION EFFECTIVE DATE
Sheet 1 Original
Sheet 2 Original
Sheet 3 Original
Sheet 4 Original
Sheet 5 Original
Sheet 6 Original
Sheet 7 Original
Sheet 8 Original
Sheet 9 Original
Sheet 10 Original
Sheet 11 Original
Sheet 12 Original
Sheet 13 Original
Sheet 14 Original
Sheet 15 Original
Sheet 16 Original
Sheet 17 Original
Sheet 18 Original
Sheet 19 Original
Sheet 20 Original
Sheet 21 Original
Sheet 22 Original
Sheet 23 Original
Sheet 24 Original
Issued Effective
Issued by TotaIAxcess.com, Inc.
Joseph J. Monterosso Title President
Idaho Public Utilities Commission
Original Sheet No.Office of the Secretary
ACCEPTED FOR FILING
TotaIAxcess.com, Inc.JAN 3 0 2000
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ilstBl\ID
TABLE OF CONTENTS
Check Sheet
Section 1.Contact Information
Section 2.Tracking
Section 3.Service Area
Section 4.Deposit Requirement
Section 5.Termination of Service
Section 6.Service Offering
Section 7.Limitation of Liability
Section 8.Use of Service for Unlawful Purposes
Section 9.Unauthorized Use
Section 10.Rendering and Payment of Bills
Issued Effective
Issued by TotaIAxcess.com, Inc.
Joseph J. Monterosso Title President
IUillIU rUDI/C UtilitieS Commission
Original Sheet No.Office of the Secretary
ACCEPTED FOR FILING
JAN 3 0 2000
TotaIAxcess.com, Inc.
Boise. Idaho
Contact Information
1.1 Customer complaints, bill inquiry, new service or disconnect requests:
Mr. John Steward
TotaIAxcess.com, Inc.
201 Clay Street
Oakland, California 94607
Telephone: [phone]
1.2 Commission contact - tariff information:
Mr. John Steward
TotaIAxcess.com, Inc.
201 Clay Street
Oakland, California 94607
Telephone: [phone]
1.3 Commission contact - complaints:
Mr. John Steward
TotaIAxcess.com, Inc.
201 Clay Street
Oakland, California 94607
Telephone: [phone]
1.4 Idaho agent:
United Corporation Services, Inc.
1215 W. Hays
Boise, ID 83702
Issued Effective
Issued by TotaIAxcess.com, Inc.
Joseph J. Monterosso Title President
Idaho Public Utilities Commission
Original Sheet No.Office of the secretar
ACCEPTED FOR FLING
TotaIAxcess.com, Inc.JAN 3 0 2000
BGiseldatul
Trackin
The following symbols are used for the purposes indicated below:
Delete or discontinue.
Increase in rate or charge.
Moved from another tariff location.
New.
Decrease in rate or charge.
Change in text, but no change in rate or charge or regulation.
Change in regulation.
Issued Effective
Issued by TotaIAxcess.com, Inc.
Joseph J. Monterosso Title President
Original Sheet No.
TotaIAxcess.com, Inc.
Service Area
TXCI intends to offer services throughout the State of Idaho.
Issued Effective
Issued by TotaIAxcess.com, Inc.
Joseph J. Monterosso
... . .
10(lllU rUUIIt; UlIlIlIl::i
Office of the Secretary
ACCEPTED FOR FILING
JAN 3 0 2000
Boise. Idaho
Title President
." -. .... ..
Original Sheet No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JlAIM 3 0 2000
TotaIAxcess.com, Inc.
Boise, Idaho
osit Re uirement
INTEREST ON DEPOSITS
1.1 Interest Payable. Interest will be payable on the deposited amounts at the
rate provided by paragraph 02 of this rule. Interest will accrue from the
date the deposit is made until the deposit is refunded or applied to the
customer s bill; however, interest will not accrue on a deposit if:
1.1.1 service is terminated temporarily at the request of the customer
who leaves the deposit with the telephone company for future
use as a deposit; or
1.2 service has been permanently terminated and the telephone
company has been unsuccessful in its attempt to refund a deposit.
1.2 Interest rate. On or before November 15 of each year, the CommissIOn
will determine the twelve month average interest rate for one-year
Treasury Bills for the previous November 1 through October 31 , round
that rate to the nearest whole percent, and notify the telephone companies
of its determination of this interest rate. That rate will be in effect for the
following calendar year for all deposits described in paragraph 01 of this
rule.
Issued Effective
Issued by TotaIAxcess.com, Inc.
Joseph J. Monterosso Title President
Original Sheet No.
Ilbhn Pllhli" Iltili+i,,~ -
Office of the Secretary
ACCEPTED FOR FILING
JAN 3 0 2000
TotaIAxcess.com, Inc.Boise. Idaho
osit Re uirement (Cont'
4.2 RETURN OF DEPOSIT
4.2.Former Customers. Upon termination of service, the deposit with accrued
interest must be credited to the final bill. The balance of the deposit
remaining, if any, must be returned promptly to the customer.
Existing Customers. Unless the customer has requested that the deposit be
credited to future bills, the deposit, with accrued interest, must be refunded
promptly by TXCI when:
the residential customer establishes and maintains good credit
2.2.2 the sI)1all business customer maintains good credit and is not
delinquent more than once in the previous twelve months.
Retention During Dispute. TXCI may retain the deposit pending
resolution of a dispute over termination of service. If the deposit is later
refunded to the customer, TXCI shall pay interest at the annual rates
established in IDAP A 31.41.01 Rule 106 for the entire period over which
the deposit was held.
4.2.4 Early Return of Deposit. TXCI may refund a deposit plus accrued interest
in whole or part at any time before the time prescribed in this rule.
Issued Effective
Issued by TotaIAxcess.com, Inc.
Joseph J. Monterosso Title President
Original Sheet No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 3 0 2000TotaIAxcess.com, Inc.
Boise joana
4. .osit Re uirement (Cont'
TRANSFER OF DEPOSIT
Deposits shall not be transferred from one customer to another customer or
between classes of service, except at the customer s request. When a customer
with a deposit on file transfers service to a new location within the same
telephone company s service area in Idaho, the deposit and any outstanding
balance shall be transferred to the account for the new location.
4.4 RECEIPT FOR DEPOSIT-RECORDS OF DEPOSITS
4.4.Receipts. Each customer paying a deposit must be given a receipt
containing or otherwise be provided with the following information:
4.4.1.1 name of customer and service address for which deposit is
held;
4.4.1.2 date of payment;
4.4.amount of payment; and
4.4.1.4 statement of the terms and conditions governing the return of
deposits.
Issued Effective
Issued by TotaIAxcess.com, Inc.
Joseph J. Monterosso Title President
Original Sheet No.1 0
Idahn Pllhlir IItiliti"" ,,- '
Office of the Secretary
ACCEPTED FOR FILING
JAN 3 0 2000
TotaIAxcess.com, Inc.Boise, Idaho
osit Re uirement (Cont'
4.4.Retention of Records. Each telephone company shall maintain records
that will enable a customer entitled to a return of a deposit to obtain a
refund even though the customer may be unable to produce the receipt for
the deposit. These records must include the name of each customer, the
service locations and telephone number(s) of the customer while the
deposit is retained, and the date(s) and amount(s) of the deposits. The
telephone company shall retain these records as required by the Unclaimed
Property Act, sections 14-501 et seq., Idaho Code, and in particular
section 14-531 , Idaho Code, (ten years).
4.4.Transfer of Records. Upon the sale or transfer of any telephone company
or any of its operating units, the seller shall certify to the Commission that
it has a list showing the names of all customers whose service is
transferred and who have a deposit on file, the date the deposit was made
and the amount of the deposit.
Issued Effective
Issued by TotaIAxcess.com, Inc.
Joseph J. Monterosso Title President
Original Sheet No. 11
Idaho P~blic Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 3 0 2000TotaIAxcess.com, Inc.
Bni~1I IrI~hn
Termination of Service
5.1 REQUIREMENTS FOR AND CONTENTS OF NOTICE OF DENIAL OF A
SERVICE
If a telephone company intends to deny an available service to an applicant, the
telephone company must give the applicant written explanation of its refusal to
serve. The explanation must state:
1.1 The Reasons for Denial of the Service;
1.2 Actions of Applicant. Actions the applicant may take to receive the
telephone company s service; and
Filing Complaint. That an information or formal complaint concerning
denial of the service may be filed with the telephone company or the
CommissIOn.
Issued Effective
Issued by TotaIAxcess.com, Inc.
Joseph J. Monterosso Title President
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 3 0 2000
Original Sheet No. 12
TotaIAxcess.com, Inc.
Boise, Idono
Termination of Service (Cont'd)
5.2
Issued
Issued by
GROUNDS FOR DENIAL OR TERMINA nON OF A SERVICE, WITHOUT
PRIOR NOTICE
A telephone company may deny or terminate a service or all services without
prior notice to the customer or applicant and without the customer s or applicant'
permissIOn for one or more of the following reasons:
5.2.Dangerous Condition. A condition immediately dangerous or hazardous
to life, physical safety, or property exists, or it is necessary to prevent a
violation of federal, state or local safety or health codes.
2.2 Ordered to Terminate Service. The telephone company is ordered to
terminate service by any court, the Commission, or any other duly
authorized public authority.
Services Obtained Illegally. The service(s) was (were) obtained, diverted
or used without the authorization or knowledge of the telephone company.
2.4 Customer Unable to be Contacted. The telephone company has tried
diligently to meet the notice requirements ofIDAPA 31.41.01 Rule 304
but has been unsuccessful in its attempt to contact the customer affected.
5.2.Misrepresentation ofIdentity. The customer has misrepresented the
customer s identity for purposes of obtaining telephone service and has no
or an inadequate security deposit on file with the company and has an
outstanding bill exceeding one hundred ($100) dollars. Refer to Section
10.3 of this tariff for rendering and payment of bills.
Effective
TotaIAxcess.com, Inc.
Joseph J. Monterosso Title President
lOiITIO rUDIlC utIlities Commission
Original Sheet No. 13 Office of the Secretary
ACCEPTED FOR FILING
JAN 3 0 2000
TotaIAxcess.com, Inc.
Boise, Idaho
Termination of Service (Cont'd)
5.3 SERIOUS ILLNESS OR MEDICAL EMERGENCY
3.1 Medical Certificate-Postponement of Termination ofMTS Services.
telephone company offering MTS service between a residential customer
and the customer s nearest community providing necessary medical
facilities or services must postpone termination to a residential customer
for thirty (30) days from the date of the receipt of a current certificate
signed by a licensed physician or public health official with medial
training. The certification shall state:
1.1 the customer, a member ofthe customer s family, or other
permanent resident of the premises where service is provided
is seriously ill or has a medical emergency or will become
seriously ill or have a medial emergency because of
termination of service; and
5.3.1.2 termination of service would adversely affect that customer
member of the customer s family, or resident of the household.
3.2 Contents of Medical Certificate. This certificate must be in writing and
show clearly the name of the person whose serious illness or medical
emergency would be adversely affected by termination, the nature of the
serious illness or medical emergency, and the name, title, and signature of
the person giving notice of or certifying the serious illness or medical
emergency.
Issued Effective
Issued by TotaIAxcess.com, Inc.
Joseph J. Monterosso Title President
..... ""
,,1: 1I.a:.:n"
. .
Original Sheet No. 14
Office of the Secretary
ACCEPTED FOR FILING
JAN 3 0 2000
TotaIAxcess.com, Inc.
Boise.
Termination of Service (Cont'
Restoration of Service. If MTS service has already been terminated when
the medical certificate is received, the appropriate service must be
restored. The customer must receive necessary MTS services for thirty
(30) days from the telephone company s receipt ofthe certificate.
3.4 Payment Arrangements. Before the expiration of the medical
postponement, the customer must make payment arrangements with the
telephone company in accordance with IDAPA 31.41.01 Rule 312.
5.3.Second Postponement. The telephone company must postpone
termination of necessary MTS service upon receipt of a second certificate
stating that the serious illness or medical emergency still exists, unless
during the period of the first certificate excessive or unwarranted MTS
calls were incurred and not paid or the customer refused to enter into
payment arrangements.
Verification of Medical Certificate. The telephone company may verify
the authenticity of the certificate and may refuse to delay termination of
service if the certificate is a forgery or is otherwise fraudulent.
5.4 MEDICAL F ACILITIES-SHEL TER CARE
Where MTS service is provided to a customer known by the telephone company
to be or identifying itself as a medical care facility, including a hospital, medical
clinic with resident patients, nursing home, intermediate care facility or shelter
care facility, notice of pending termination shall be provided to the Commission
and to the State Department of Health and Welfare as well as to the customer.
Upon request from the Commission, a delay in termination or no less than seven
(7) calendar days from the date of notice shall be allowed so that action may be
taken to protect the interests of the facility s residents.
Issued Effective
Issued by TotaIAxcess.com, Inc.
Joseph J. Monterosso Title President
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 3 0 2000
R-niim ltUho
Original Sheet No. 15
TotaIAxcess.com, Inc.
Service Offerin (Example Only)
6.1
Issued
Issued by
CALCULA nON OF DISTANCE
1.1 Usage charges for all mileage se:p.sitive products are based on the airline
distance between rate centers associated with the originating and
terminating points of the call.
The airline mileage between rate centers is determined by applying the
formula below to the vertical and horizontal coordinates associated with
the rate centers involved. TXCI uses vertical and horizontal coordinates
produced by Bell Communications Research in their NP A-NXXX V &H
coordinates tape in Bell's NECA Tariff No. 4.
1.2.Formula. The square root of the product of the following
formula:
VI - V2 2 + HI + H2
MINIMUM CALL COMPLETION (Example Only)
Customers can expect a call completion rate of not less than 90% during peak
periods for Feature Group D (FGA) services. The call completion rate is
calculated as the number of calls completed, including calls completed to a busy
or unanswered line, divided by the number of calls attempted.
Effective
TotaIAxcess.com, Inc.
Joseph J. Monterosso Title President
. .
loano rUDIiC UtilitieS
Original Sheet No. 16 Office of the Secretary
ACCEPTED FOR FILING
JAN 3 0 2000
TotaIAxcess.com, Inc.
Ooise, Idaho
Service Offerin (Cont'
DESCRIPTION OF SERVICES OFFERED
3.1 Switched - Lon Distance Service
Switched - 1 , Long Distance Service is available to Customers who
maintain a minimum monthly usage of at least $100.00.
6.3.1.1 Activation Fee:$0.
1.2 Monthly Access Fee:$0.
1.3 Usage Rate (per minute):$0.158
6.3.1.4 Calls are billed in six (6) second increments with a six (6)
second minimum.
3.2 Switched - 2 Lon Distance Service
Switched - 2, Long Distance Service is available to all Customers
regardless of their minimum monthly usage amount.
3.2.Activation Fee:$0.
3.2.2 Monthly Access Fee:$0.
3.2.3 Usage Rate (per minute):$0.240
6.3.2.4 Calls are billed in six (6) second increments with a six (6) second
mInImum.
Issued Effective
Issued by TotaIAxcess.com, Inc.
Joseph J. Monterosso Title President
Original Sheet No. 17
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 3 0 2000TotaIAxcess.com, Inc.
Boise Idaho
Service Offerin (Cont'
DESCRIPTION OF SERVICES OFFERED (Cont'
3.3 Dedicated - Lon Distance Service
Dedicated - 1 , Long Distance Service is available to Customers who
maintain a minimum monthly usage of at least $100.00.
3.1 Activation Fee:$0.
3.3.2 Monthly Access Fee:$0.
Usage Rate (per minute):$0.089
6.3.3.4 Calls are billed in six (6) second increments with a six (6) second
mInImum.
3.4 Dedicated - 2, Long Distance Service
Dedicated - 2, Long Distance Service is available to all Customers
regardless of their minimum monthly usage amount.
6.3.4.Activation Fee:$0.
3.4.2 Monthly Access Fee:$0.
3.4.Usage Rate (per minute):$0.129
3.4.4 Calls are billed in six (6) second increments with a six (6) second
mInImum.
Issued Effective
Issued by TotaIAxcess.com, Inc.
Joseph J. Monterosso Title President
Original Sheet No. 17
TotaIAxcess.com, Inc.
Iti~hn Pllhli... lI+il:+'ftft -
Office of th~"S~cret8ryACCEPTED FOR FILING
JAN 3 0 2000
Boise, Idaho
Service Offerin (Cont'
Issued
Issued by
DESCRIPTION OF SERVICES OFFERED (Cont'
6.3.3 Dedicated - 1 Lon Distance Service
Dedicated - 1, Long Distance Service is available to Customers who
maintain a minimum monthly usage of at least $100.00.
Activation Fee:$0.
3.3.2 Monthly Access Fee:$0.
Usage Rate (per minute):$0.089
3.3.4 Calls are billed in six (6) second increments with a six (6) second
mInImum.
3.4 Dedicated - 2, Long Distance Service
Dedicated - 2, Long Distance Service is available to all Customers
regardless of their minimum monthly usage amount.
3.4.Activation Fee:$0.
3.4.Monthly Access Fee:$0.
3.4.Usage Rate (per minute):$0.129
3.4.4 Calls are billed in six (6) second increments with a six (6) second
mInImum.
Effective
TotaIAxcess.com, Inc.
Joseph J. Monterosso Title President
Idaho Public Utilities Commission
lA, Office of the Secretary
~CCEPTED FOR FILING
J1~1N 3 2000
Original Sheet No. 19
TotaIAxcess.com, Inc.
PUiS\!. Idaho
Limitation of Liabilit
7.2
Issued
Issued by
INDEMNIFICATION
1. A subscriber shall indemnify and save the Company harmless against all
claims arising out of, including but not limited to, the following:
1.1.1 acts or omissions of other companies when their facilities are
used in connection with the Company s facilities to provide
service; and
1.1.2 claims for libel, slander, or infringement of copyright arising
from the material claims for infringement of patents arising
from, combining with, or using in connection with, facilities of
the Company, apparatus and systems of the subscriber; and all
other claims arising out of any act or omission of the subscriber
in connection with facilities provided by the Company.
1.1.3 fraudulent usage by employees or third persons, including but
not limited to usage originating outside the subscriber
premises but routed through the subscriber s PBX or other
equipment or facilities.
FURNISHING OF SERVICES
The Company s obligation to furnish service is dependent upon its ability to
secure and retain suitable facilities and rights for the provision of the service
without unreasonable expense.
Effective
TotaIAxcess.com, Inc.
Joseph J. Monterosso Title President
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 3 0 2000
Original Sheet No. 20
TotaIAxcess.com, Inc.
BGise. Idaho
Limitation of Liability (Cont'
7.4
Issued
Issued by
TRANSMITTING MESSAGES
The Company does not undertake to transmit messages but offers the use of its
facilities, where available, for communication between parties subject to the terms
and conditions specified in these tariffs.
MAINTENANCE AND REPAIR
All costs associated with the maintenance and repair of services furnished by the
Company will be borne by the Company, except as specified elsewhere in this
tariff.
Effective
TotaIAxcess.com, Inc.
Joseph J. Monterosso Title President
Original Sheet No. 21
TotaIAxcess.com, Inc.
Limitation of Liabilitv (Cont'
Issued
Issued by
LIABILITY OF THE COMPANY
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 3 0 2000
8_. ktaM
The Company s liability, if any, for damages arising out of its negligent
provision of any service or failure to provide any service, or for mistakes
omIssions, interruptions, delays, errors, or defects in transmission during
the course of furnishing service, shall in no event exceed an amount
equivalent to the Company s charges for service during the period affected
by such negligence, or in which such mistakes, omissions, interruptions
delays, errors, or defects in transmission occurred, provided that the
Company will have no such liability for such damages incurred at any
time prior to 48 hours following the time the subscriber notifies the
Company of the negligence, or mistake, omission, interruption, delay,
error, or defect in transmission. In no event shall the Company be
responsible for any lost profits, consequential damages, or incidental
damages of the subscriber or any other party, or for any claim of damage
by the subscriber or against the subscriber by any other party. Any
mistakes, omissions, interruptions, delays, errors, or defects in
transmission or service that are caused by or contributed to by the
negligence or willful acts of the subscriber, or that arise from facilities or
equipment used by the subscriber, shall not result in the imposition of any
liability upon the Company.
The Company will not be liable for any act, omission to act, negligence, or defect
in the quality of service of any local exchange carrier or other service provider
whose facilities are used in furnishing any portion of the service received by
subscriber.
Effective
TotaIAxcess.com, Inc.
Joseph J. Monterosso Title President
Original Sheet No. 22
roana Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 3 0 2000
TotaIAxcess.com, Inc.
60i5~, id,w~
Limitation of Liabilit (Cont'
6.1 The Company will not be liable for any failure of performance due to
causes beyond its control, including but not limited to cable dig-up by
third party, acts of God, civil disorders, actions of governmental
authorities, actions of civil or military authority, labor problems, national
emergency, insurrection, riots, war, fire, flood, and atmospheric conditions
or other phenomena of nature, such as radiation. In addition, the
Company will not be liable for any failure of performance due to
necessary network reconfiguration, system modifications for technical
upgrades, or actions taken by any court or government agency having
jurisdiction over the Company.
The Company will not be liable for any failure of performance caused by
or the result of any act or omission by the subscriber or any entity other
than the Company who furnishes services, facilities, or equipment used in
connection with the Company s services or facilities.
OVERP A YMENT
The Company will not be obligated to refund any overpayment by a subscriber
unless a written claim for such overpayment, together with substantiating
evidence that will reasonably permit the Company to verify such claim, is
submitted within three years of the alleged overpayment.
DISCLAIMER OF WARRANTIES
Except as expressly provided in this tariff, the Company makes no expressed or
implied representations, or warranties, including any warranties regarding
merchantability or fitness for a particular purpose.
Issued Effective
Issued by TotaIAxcess.com, Inc.
Joseph J. Monterosso Title President
" .
Original Sheet No. 23
IUQIIU r uum; UlIlIll\::' I n
Office of the Secretary
ACCEPTED FOR FILING
JAN 3 0 lOOO
TotaIAxcess.com, Inc.
86,,
Limitation of Liabilit (Cont'd)
REFUNDS FOR INTERRUPTION OR IMPAIRMENT TO THE COMPANY'
SERVICE
It shall be the obligation of the subscriber to immediately notify the Company of
any service interruption.
EXCULPATORY LANGUAGE
The above tariff language does not constitute a determination by the CommissIOn
that a limitation of liability imposed by the Company should be upheld in a court
of law. Acceptance for filing by the Commission recognizes that it is a court'
responsibility to adjudicate negligence and consequential damage claims. It is
also the court's responsibility to determine the validity ofthe exculpatory clause.
Use of Service for Unlawful Purposes
The Company s services are furnished subject to the condition that they will not be used
for any unlawful purpose. Service will not be furnished if any law enforcement agency,
acting within its jurisdiction, advises that such services are being used or are likely to be
used in violation ofthe law. Ifthe Company receives other evidence giving reasonable
cause to believe that such services are being or are likely to be so used, it will either
discontinue or deny the services or refer the matter to the appropriate law enforcement
agency.
Issued Effective
Issued by TotaIAxcess.com, Inc.
Joseph J. Monterosso Title President
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JA~ 30 moo
Original Sheet No. 24
TotaIAxcess.com, Inc.
Rnioo I~~nn
Unauthorized Use
Any individual who uses or receives the Company s service, other than under the
provisions of an accepted application for service and a current subscriber relationship,
shall be liable for both the tariffed cost ofthe service received and the Company s cost of
Investigation and collection.
10.Renderin and Pa ment of Bills
10.
10.
10.3
Issued
Issued by
2785/001/XO8273-
Customer bills are issued monthly. The customer will receive its bill on or about
the same day of each month. Months are presumed to have 30 days. The billing
date is dependent on the billing cycle assigned to the customer. Each bill contains
monthly recurring charges billed in advance, usage charges billed in arrears, and
the last date for timely payment.
Bills are due and payable as specified on the bill. Bills may be paid by mail or in
person at the business office of the Carrier or an agency authorized to receive
such payment. All charges for service are payable only in United States currency.
Payment may be made by cash, check, money order, or cashier s check.
Customer payments are considered prompt when received by TXCI or its agent by
the due date on the bill. The due date is 21 days after the bill is rendered and is
designated by the due date on the customer s bill. The customer shall have at least
21 days from the rendition of a bill to timely pay the charges stated.
Effective
TotaIAxcess.com, Inc.
Joseph J. Monterosso Title President