HomeMy WebLinkAboutCenturyLink Public Communications Inc.pdfINSTITUTIONAL TELECOMMUNICATIONS PRICE LIST
CENTURYLINK PUBLIC COMMUNICATIONS, INC. d/b/a CenturyLink
Idaho
TITLE SHEET Original Page 1 Filing Stamp
INSTITUTIONAL TELECOMMUNICATIONS PRICE LIST
of
CenturyLink Public Communications, Inc. d/b/a CenturyLink containing the terms and conditions, service descriptions, rates and fees
applicable to Inmate Communication Services
provided by CenturyLink Public Communications, Inc. d/b/a CenturyLink (“the
Company”).
This Price List is on file with the Idaho Public Utilities Commission (“Commission”), and
copies may be inspected at www.CenturyLink.com/tariffs.
ISSUED: Darlene Terry EFFECTIVE:
MARCH 14, 2014 Manager-Tariffs March 24, 2014
5454 W. 110th Street
ID 14-06 Overland Park, Kansas 66211
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 24, 2014
Boise, Idaho
INSTITUTIONAL TELECOMMUNICATIONS PRICE LIST
CENTURYLINK PUBLIC COMMUNICATIONS, INC.
d/b/a CenturyLink Idaho
Original Page 2 Filing Stamp
TABLE OF CONTENTS
PAGE NUMBER
Title Page 1
Table of Contents 2
Symbols 3
Section 1 – Definitions 4
Section 2 – Rules and Regulations 6
Section 3 – Description of Service 14
Section 4 – Rates and Fees 20
ISSUED: Darlene Terry EFFECTIVE:
MARCH 14, 2014 Manager-Tariffs March 24, 2014
5454 W. 110th Street ID 14-06 Overland Park, Kansas 66211
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 24, 2014
Boise, Idaho
INSTITUTIONAL TELECOMMUNICATIONS PRICE LIST
CENTURYLINK PUBLIC COMMUNICATIONS, INC.
d/b/a CenturyLink Idaho
Original Page 3 Filing Stamp
SYMBOLS
Changes to this Price List shall be identified on the revised page(s) through the use of
symbols. The following are the only symbols used for the purposes indicated below:
(C) To signify a change in regulation.
(D) To signify a deletion. ( I ) To signify a rate increase.
(M) To signify text moved from another location.
(N) To signify a new rate or regulation.
(R) To signify a rate reduction.
(T) To signify a change in text but no change in rate or regulation.
ISSUED: Darlene Terry EFFECTIVE:
MARCH 14, 2014 Manager-Tariffs March 24, 2014
5454 W. 110th Street
ID 14-06 Overland Park, Kansas 66211
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 24, 2014
Boise, Idaho
INSTITUTIONAL TELECOMMUNICATIONS PRICE LIST
CENTURYLINK PUBLIC COMMUNICATIONS, INC.
d/b/a CenturyLink Idaho
First Revised Page 4
SECTION 1 - DEFINITIONS
ADP – Average Daily Population
Called Party – Inmate friends, family members, attorneys, or other parties receiving calls from Inmates confined at Facilities served by the Company.
Collect Call – A call using the ITS that is paid for by the Called Party through a postpaid billing
arrangement, either through placement on a LEC bill or through a direct billing arrangement with the Called Party.
Debit Account – A pre-paid account used by Inmates to pay for secure calls to Called Parties.
Debit Call – A call using the ITS that is paid for by the Inmate through a pre-paid arrangement.
End User – The party responsible for paying for Inmate Communications Services provided by the
Company, in compliance with the Company’s tariff.
Facility - Refer to prisons, jails, penal facilities or other confinement/detention facilities which contract with the Company for service for use by their Inmate population.
Inmates - The confined population of confinement Facilities.
Inmate Communications Services (ICS) – Secure communications services between Inmates and
Friends or Family members originating from a Facility and terminating within the state of Idaho, provided pursuant to a contractual agreement between the Company and a Facility.
(N)
ISSUED: Darlene Terry EFFECTIVE: March 17, 2016 Manager-Tariffs March 28, 2016 600 New Century Parkway
ID 16-01 New Century, Kansas 66031
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 28, 2016
Boise, Idaho
INSTITUTIONAL TELECOMMUNICATIONS PRICE LIST
CENTURYLINK PUBLIC COMMUNICATIONS, INC.
d/b/a CenturyLink Idaho
Original Page 5 Filing Stamp
SECTION 1 - DEFINITIONS
Inmate Telephone System (ITS) – A secure telephone system provided by the
Company to a Facility allowing controlled telephone communications between Inmates
and Called Parties, pursuant to the rules established by the Facility.
LATA - Local Access and Transport Area. A geographic area established by the US District Court for the
District of Columbia in Civil Action No. 17-49, within which a local exchange company
provides
communications services.
LEC - Local Exchange Company.
Prepaid Account – Debit and Prepaid Collect Accounts, collectively
Prepaid Collect Account – A pre-paid account used by Called Parties to pay for and receive secure calls from Inmates.
Prepaid Collect Call – A call using the ITS that is paid for by the Called Party using a
Prepaid Collect Account.
ISSUED: Darlene Terry EFFECTIVE:
MARCH 14, 2014 Manager-Tariffs March 24, 2014
5454 W. 110th Street ID 14-06 Overland Park, Kansas 66211
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 24, 2014
Boise, Idaho
INSTITUTIONAL TELECOMMUNICATIONS PRICE LIST
CENTURYLINK PUBLIC COMMUNICATIONS, INC.
d/b/a CenturyLink Idaho
Original Page 6 Filing Stamp
SECTION 2 – RULES AND REGULATIONS
2.1 Undertaking of the Company
2.1.1 The Company undertakes to furnish secure Inmate Communications
Services originating at Correctional Facilities and terminating within the
state of Idaho. Company’s services are available 24 hours per day, 7 days per week, 365 days per year.
2.1.2 The Company provides a turnkey service for Inmate Communications
Services, including communications lines, equipment maintenance, and
billing services to End Users.
2.1.3 The Company or its affiliates are responsible only for services described in
this Price List and provided to Facilities pursuant to a contractual
relationship with a Facility.
2.2 Limitations
2.2.1 The Company provides calling services to Inmates of
confinement/correctional institutions.
2.2.2 Service is offered subject to the availability of the necessary facilities or
equipment, and subject to the provisions of this tariff.
2.2.3 The Company reserves the right to discontinue or limit service when
necessitated by conditions beyond its control, or when the Customer is using service in violation of provisions of this tariff, or in violation of the law.
ISSUED: Darlene Terry EFFECTIVE:
MARCH 14, 2014 Manager-Tariffs March 24, 2014 5454 W. 110th Street
ID 14-06 Overland Park, Kansas 66211
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 24, 2014
Boise, Idaho
INSTITUTIONAL TELECOMMUNICATIONS PRICE LIST
CENTURYLINK PUBLIC COMMUNICATIONS, INC.
d/b/a CenturyLink Idaho
Original Page 7 Filing Stamp
SECTION 2 – RULES AND REGULATIONS
2.2 Limitations (Continued)
2.2.4 The Company does not undertake to transmit messages, but offers the use
of its facilities when available, and will not be liable for errors in
transmission or for failure to establish connections.
2.2.5 Service may otherwise be limited at the request of the institution's
administration or by rules of the Commission to decrease fraud and
maintain security and control over the Inmate population.
2.3 Liability of the Company
2.3.1 Force Majeure. The Company shall not be liable for claim or loss, expense or damage (including indirect, special or consequential damage), for any interruption, delay, error, omission, or defect in any service, facility
(including services and facilities involved in emergency calling activity)
transmission provided under this tariff, if caused by any person or entity
other than the Company, by any malfunction of any service or facility provided by any other carrier, by an act of God, fire, war, civil disturbance, or act of government, or by any other cause beyond the Company's direct
control.
ISSUED: Darlene Terry EFFECTIVE:
MARCH 14, 2014 Manager-Tariffs March 24, 2014 5454 W. 110th Street
ID 14-06 Overland Park, Kansas 66211
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 24, 2014
Boise, Idaho
INSTITUTIONAL TELECOMMUNICATIONS PRICE LIST
CENTURYLINK PUBLIC COMMUNICATIONS, INC.
d/b/a CenturyLink Idaho
Original Page 8 Filing Stamp
SECTION 2 – RULES AND REGULATIONS
2.3 Liability of the Company (Continued)
2.3.2 Indemnification. The Company shall not be liable for, and shall be fully
indemnified and held harmless by Customer, End User and Subscriber
against any claim or loss, expense, or damage (including indirect, special or consequential damage) for defamation, libel, slander, invasion,
infringement of copyright or patent, unauthorized use of any trademark,
trade name or service mark, unfair competition, interference with or
misappropriation or violation of any contract, proprietary or creative right, or
any other injury to any person, property or entity arising out of the material, data, information, or other content revealed to, transmitted, or used by the
Company under this tariff; or for any act or omission of the Facility or End
User; or for any personal injury or death of any person caused directly or
indirectly by the installation, maintenance, location, condition, operation,
failure, presence, use, or removal of equipment or wiring provided by the Company, if not caused by negligence of the Company.
2.3.3 Damage to Facility. The Company shall not be liable for any defacement
of or damages to the premises of a Facility resulting from the furnishing of
service which is not the direct result of the Company's negligence.
2.3.4 Independent provider. Services furnished by the Company may be
interconnected with the services or facilities of other carriers or private
systems. However, service furnished is provided solely by the Company
and is not a joint undertaking with other parties.
ISSUED: Darlene Terry EFFECTIVE: MARCH 14, 2014 Manager-Tariffs March 24, 2014
5454 W. 110th Street
ID 14-06 Overland Park, Kansas 66211
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 24, 2014
Boise, Idaho
INSTITUTIONAL TELECOMMUNICATIONS PRICE LIST
CENTURYLINK PUBLIC COMMUNICATIONS, INC.
d/b/a CenturyLink Idaho
Original Page 9 Filing Stamp
SECTION 2 – RULES AND REGULATIONS
2.3 Liability of the Company (Continued)
2.3.5 Limitation of Liability. Except when a court of competent jurisdiction finds
that gross negligence, willful neglect, or willful misconduct on the
Company's part has been a contributing factor, the liability of the Company for any claim or loss, expense or damage (including indirect, special or
consequential damage) for any interruption, delay, error, omission, or
defect in any service, facility (including services and facilities involved in
emergency calling activity) or transmission provided under this Price List
shall not exceed an amount equivalent to the prorate charge to the Customer for the period of service or facility usage during which such
interruption, delay, error, omission or defect occurs.
2.4 Taxes
For Collect calls billed by the LEC, state and local taxes are listed separately and
are not included in quoted rates. For Prepaid accounts, applicable taxes are not
included in quoted rates but are available upon request and, with online
purchases, displayed if selected. For Debit accounts, taxes are not known at the
time of purchase since call destinations are not known. Taxes include state sales and use, county, municipal, utility and/or license taxes which vary.
2.5 Payment for Service
2.5.1 Responsibility. The End User is responsible for payment of all charges for
services furnished to the End User by the Company. All charges due from
the End User are payable to the Company or to any agency duly
authorized to receive such payments (such as a LEC).
ISSUED: Darlene Terry EFFECTIVE: MARCH 14, 2014 Manager-Tariffs March 24, 2014
5454 W. 110th Street
ID 14-06 Overland Park, Kansas 66211
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 24, 2014
Boise, Idaho
INSTITUTIONAL TELECOMMUNICATIONS PRICE LIST
CENTURYLINK PUBLIC COMMUNICATIONS, INC.
d/b/a CenturyLink Idaho
First Revised Page 10
SECTION 2 – RULES AND REGULATIONS
2.5 Payment for Service (Continued)
2.1.1 Disputed Charges. Charges billed directly by the Company are due upon receipt. Amounts not paid within twenty (20) days of the invoice will be considered past due. For
charges billed directly by the Company, notice from the End User of a dispute as to charges must be received by the Company within thirty (30) days after the date due.
Otherwise, all charges will be considered correct and binding.
For charges billed through a LEC, notice from the Customer of disputed charges must be received by the Company within sixty (60) days after the date of the bill is issued.
Otherwise, all charges will be considered correct and binding on the Customer. Disputed charges are also subject to LEC-established billing policies.
The Company will promptly investigate and advise all billed parties as to its findings
concerning disputed charges. Adjustments to Customer's charges shall be made to the extent that circumstances exist which reasonably indicate that such adjustments are
appropriate.
Contact information for customer inquiries will be displayed on the Company’s website at www.centurylinkcorrections.com. A toll-free inquiry line will also be displayed in End User
bills, including LEC bills, direct bills, and credit/debit card statements when paying for Prepaid Collect service using a credit or debit card.
(T)
ISSUED: Darlene Terry EFFECTIVE: March 17, 2016 Manager-Tariffs March 28, 2016 600 New Century Parkway
ID 16-01 New Century, Kansas 66031
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 28, 2016
Boise, Idaho
INSTITUTIONAL TELECOMMUNICATIONS PRICE LIST
CENTURYLINK PUBLIC COMMUNICATIONS, INC.
d/b/a CenturyLink Idaho
Original Page 11 Filing Stamp
SECTION 2 – RULES AND REGULATIONS
2.5 Payment for Service (Continued)
2.5.3 Credit Verification. The Company reserves the right to validate the
creditworthiness of Called Party End Users through available verification
procedures and to establish a maximum predetermined credit amount.
Where a requested billing method cannot be validated or maximum credit
amount established, the Company may require the customer to establish a
Prepaid account, and in accordance with contractual agreements with
Facilities.
The Company may request that the Facility adopt, as part of its program,
terms that enable the Company to collect the charges for all Inmate calls,
including without limitation, the blocking of calls by the Company to certain
telephone numbers when the amount charged to such a telephone number
exceeds a predetermined amount or becomes past due.
2.5.4 Returned Checks. The Company reserves the right to assess a return
check charge of $15.00 for checks returned for insufficient funds. Any
applicable return check charges will be assessed according to the terms
and conditions of this Price List and pursuant to Idaho law and regulations.
2.5.5 Late Payment Fees. The Company reserves the right to assess a late
payment fee of 1.5% per month or the maximum rate permitted by law,
whichever is lower, on any past due balance.
ISSUED: Darlene Terry EFFECTIVE: MARCH 14, 2014 Manager-Tariffs March 24, 2014
5454 W. 110th Street
ID 14-06 Overland Park, Kansas 66211
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 24, 2014
Boise, Idaho
INSTITUTIONAL TELECOMMUNICATIONS PRICE LIST
CENTURYLINK PUBLIC COMMUNICATIONS, INC.
d/b/a CenturyLink Idaho
Original Page 12 Filing Stamp
SECTION 2 – RULES AND REGULATIONS
2.6 Discontinuation of Service
2.6.1 The Company may discontinue service with proper notice to an End User
for any of the following reasons:
a) Failure of End User to pay for service when due
b) Failure of End User to make proper application for service
c) Violation by End User of any Company rules on file with the Commission
d) Violation of applicable Facility policy by End User
e) Fraudulent use of the ITS by the End User
f) When necessary for the Company to comply with applicable laws or
regulations.
2.6.2 The Company may discontinue service with proper notice to a Facility for any of the following reasons:
a) Failure of Facility to provide adequate access to its premises in order
to provide service
b) Facility’s breach of contract for services provided by Company
c) In the event the Company determines that Facility’s premises impose
undue physical risk to Company representatives
ISSUED: Darlene Terry EFFECTIVE: MARCH 14, 2014 Manager-Tariffs March 24, 2014
5454 W. 110th Street
ID 14-06 Overland Park, Kansas 66211
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 24, 2014
Boise, Idaho
INSTITUTIONAL TELECOMMUNICATIONS PRICE LIST
CENTURYLINK PUBLIC COMMUNICATIONS, INC.
d/b/a CenturyLink Idaho
Original Page 13 Filing Stamp
SECTION 2 – RULES AND REGULATIONS
2.6 Discontinuation of Service (Continued)
2.6.2 The Company may discontinue service … (Continued)
d) If Facility does not provide adequate interfaces with systems to ensure security of ITS communications
e) When necessary for the Company to comply with applicable laws or
regulations.
2.7 Call Restrictions
Calling restrictions may be imposed by the Facility. Calls to 911, directory
assistance, 0+/0-, 700, 800, 900, 976, 950, 10xxx, third number billed, credit card,
and local direct will be blocked by the ITS. The Facility may block additional calls according to its security policies and may require that calls only be placed to pre-
approved numbers.
2.8 Contractual Offerings
The Company may negotiate with prospective customers for the provision of any
competitive telecommunications service and may offer or agree to provide such
service on such terms and for such rates and charges as it deems reasonable,
without regard to this tariff. The Company shall file with the Commission, upon
request, any contract or memorandum of understanding which will include the rates, charges, practices, rules or regulations applicable to the service.
ISSUED: Darlene Terry EFFECTIVE:
MARCH 14, 2014 Manager-Tariffs March 24, 2014
5454 W. 110th Street ID 14-06 Overland Park, Kansas 66211
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 24, 2014
Boise, Idaho
INSTITUTIONAL TELECOMMUNICATIONS PRICE LIST
CENTURYLINK PUBLIC COMMUNICATIONS, INC.
d/b/a CenturyLink Idaho
First Revised Page 14
SECTION 3 – DESCRIPTION OF SERVICE
3.1 General
The Company provides secure Inmate services for communications originating and terminating
within the State of Idaho. The Company's services are available twenty-four hours per day, seven
days a week. Unless otherwise specified in this tariff, intrastate service is offered in conjunction
with interstate service.
End Users are charged individually for each call placed through the Company's network. Charges
may vary by service offering, class of call, and/or call duration.
Service may be limited by the administrators of the institutions as to availability, call duration or
calling scope. The Company’s Inmate Communications Services allow Inmates to make calls to
terminating locations anywhere within the state. An automated system prompts the caller and the
called party through intuitive instructions.
The Called Party must positively accept the call by dialing the designated digit for acceptance. If a
call is not accepted within five (5) seconds of the automated voice recording prompt, the
automated recording is replayed a second time. If an acceptance digit is not received five (5)
seconds after the second recording is completed, the call is terminated by the Company-provided
ITS.
Use of the Company’s Inmate Communications Services is subject to the rules and regulations of
the Commission and the Facility’s administrative restrictions.
(D)
ISSUED: Darlene Terry EFFECTIVE: March 17, 2016 Manager-Tariffs March 28, 2016 600 New Century Parkway
ID 16-01 New Century, Kansas 66031
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 28, 2016
Boise, Idaho
INSTITUTIONAL TELECOMMUNICATIONS PRICE LIST
CENTURYLINK PUBLIC COMMUNICATIONS, INC.
d/b/a CenturyLink Idaho
Original Page 15 Filing Stamp
SECTION 3 – DESCRIPTION OF SERVICE
3.2 Timing of Calls
3.2.1 Long distance usage charges are based on the actual usage of ICS's
network. Timing of a call begins when the called party accepts the charges
for the call. Positive response for acceptance of a call is required. A call will
be terminated within five (5) seconds from the last message given if no
positive response is received.
3.2.2 Chargeable time for a call ends upon disconnection by either party or by
the Company, as applicable.
3.2.3 The minimum call duration and initial period for billing purposes is one (1)
minute.
3.2.4 Unless otherwise specified in this tariff, for billing purposes usage is
measured and rounded to the next higher full minute.
3.2.5 No charges apply for incomplete calls or for calls to called parties who do
not accept the charges for the call.
3.2.6 The Company will terminate a call if the Called Party does not accept responsibility for the charges, if either party misuses the service or if the call
times out based on parameters established by the Facility.
ISSUED: Darlene Terry EFFECTIVE: MARCH 14, 2014 Manager-Tariffs March 24, 2014
5454 W. 110th Street
ID 14-06 Overland Park, Kansas 66211
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 24, 2014
Boise, Idaho
INSTITUTIONAL TELECOMMUNICATIONS PRICE LIST
CENTURYLINK PUBLIC COMMUNICATIONS, INC.
d/b/a CenturyLink Idaho
Original Page 16 Filing Stamp
SECTION 3 – DESCRIPTION OF SERVICE
3.3 Collect / Post-Paid Services
Collect Services are the traditional method of billing for Inmate Communications
Services, either through billing by the LEC or through a separate bill remitted
directly to the Called Party paying for the call.
3.4 Prepaid Services
Prepaid Inmate Communications Services provide alternative payment
arrangements for Inmates in confinement institutions. This service is designed to
offer a calling alternative for the following circumstances:
• Called parties who utilize the services of LECs that do not offer third party
billing of collect calls
• Called parties whose credit history is inadequate to receive collect calls
• Called parties whose usage exceeds credit limits established for the institution.
• Inmates who wish to utilize their commissary funds for call placement; and
• Called parties who wish to budget their monthly expense for collect calls.
Two options are available with Prepaid Institutional Calling Services. The first
option, Debit, allows the Inmate (via the Facility personnel) to set up his/her own
account/card at the Facility; the second option, Prepaid Collect, allows the Called
Party who receives collect calls from Inmates to set up his/her own prepaid
account.
ISSUED: Darlene Terry EFFECTIVE:
MARCH 14, 2014 Manager-Tariffs March 24, 2014
5454 W. 110th Street ID 14-06 Overland Park, Kansas 66211
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 24, 2014
Boise, Idaho
INSTITUTIONAL TELECOMMUNICATIONS PRICE LIST
CENTURYLINK PUBLIC COMMUNICATIONS, INC.
d/b/a CenturyLink Idaho
Original Page 17 Filing Stamp
SECTION 3 – DESCRIPTION OF SERVICE
3.4 Prepaid Services (Continued)
Prepaid Institutional Calling Services are available 24 hours a day, seven days
per week. Access to telephone service by an Inmate may be subject to time of
day and usage restrictions imposed by individual Facilities.
3.4.1 Option A: Debit Service
With a Debit Card or Debit Account (collectively referred to as “Debit”), the
Inmate has the option to transfer funds from his/her commissary account to
purchase a debit card or have calls paid for directly out of the Inmate's
commissary or trust account. This is accomplished by facility personnel or
through a direct interface between the commissary/trust system and the
ITS. This account is associated with the Inmate's Personal Identification
Number (PIN.) When the Inmate places a call, he/she has the option of
calling collect or debit. Once debit is selected, the Inmate enters the PIN
and called telephone number. All deposits to the account are paid to and
handled by the Facility. The Company receives payment from the Facility; it
does not engage in direct monetary transactions with the Inmate. Debit
cards or Debit accounts may be funded in any amount subject to the
requirements or restrictions of the Facility.
The Company's ITS automatically informs the caller of the available usage
balance remaining in the Prepaid Account, and provides prompts to place
the call by entering the destination telephone number. Network usage is
deducted from the available usage balance in the account on a real time
basis as the call progresses.
ISSUED: Darlene Terry EFFECTIVE:
MARCH 14, 2014 Manager-Tariffs March 24, 2014
5454 W. 110th Street ID 14-06 Overland Park, Kansas 66211
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 24, 2014
Boise, Idaho
INSTITUTIONAL TELECOMMUNICATIONS PRICE LIST
CENTURYLINK PUBLIC COMMUNICATIONS, INC.
d/b/a CenturyLink Idaho
First Revised Page 18
SECTION 3 – DESCRIPTION OF SERVICE
3.4 Prepaid Services (Continued)
3.4.1 Option A: Debit Service (Continued)
Available balances in the Debit Card or Debit Account are refundable, either through an
interface to the Facility’s inmate banking system, which includes an automated balance
transfer upon release, or by request of the Inmate (typically after release).
Network usage for a Debit call is deducted from the available usage balance in full minute
increments. For debiting purposes, call timing is rounded up to the nearest one (1) minute increment. Usage charges are computed and rounded up to the nearest penny on a per
call basis.
3.4.2 Option B: Prepaid Collect Service
Prepaid Collect service is available for Called Parties who choose to pay for services through a prepaid arrangement. A Prepaid Collect account is set up by the Company for
the Called Party. If the payment into the account is provided via the Called Party’s credit card, credit verification procedures are carried out under the terms specified in Section 2
of this tariff. The Company does not engage in direct monetary transactions Inmate.
(D)
ISSUED: Darlene Terry EFFECTIVE: March 17, 2016 Manager-Tariffs March 28, 2016 600 New Century Parkway
ID16-01 New Century, Kansas 66031
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 28, 2016
Boise, Idaho
INSTITUTIONAL TELECOMMUNICATIONS PRICE LIST
CENTURYLINK PUBLIC COMMUNICATIONS, INC.
d/b/a CenturyLink Idaho
First Revised Page 19
SECTION 3 – DESCRIPTION OF SERVICE
3.4 Prepaid Services (Continued)
3.4.2 Option B: Prepaid Collect Service (Continued)
The Company's ITS automatically informs the account holder of the available usage balance remaining in the Prepaid Collect account prior to acceptance of the call. Network
usage is deducted from the balance in the account on a real time basis as the call progresses. The account holder will also receive a reminder message when the account
balance has one minute of usage remaining. All calls must be charged against an Account that has sufficient available balance. Calls in progress will be terminated by the Company
if the balance on the Account is insufficient to continue the call.
Payments for Prepaid Collect accounts and any available usage balance are refundable upon request, typically after release of the inmate from the Facility.
Initial or additional deposits to Prepaid Collect accounts may be made through selected retail outlets with which the Company may contract to receive Customer payments, or
through Western Union, commercial credit card, debit card or e-minimum funding amount. Network usage for Prepaid Institutional Calls is deducted from
the available usage balance in full minute increments. For debiting purposes, call timing is rounded up to the nearest one (1) minute increment. Usage charges are computed and
rounded up to the nearest penny on a per call basis.
(D)
ISSUED: Darlene Terry EFFECTIVE: March 17, 2016 Manager-Tariffs March 28, 2016 600 New Century Parkway
ID 16-01 New Century, Kansas 66031
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 28, 2016
Boise, Idaho
INSTITUTIONAL TELECOMMUNICATIONS PRICE LIST
CENTURYLINK PUBLIC COMMUNICATIONS, INC.
d/b/a CenturyLink Idaho
First Revised Page 20
SECTION 4 – RATES
4.1 Institutional Calling Rates
The following rates apply to outbound collect calls
The minimum call duration for billing purposes is one (1) minute. Additional usage is measured and rounded to the next higher full minute increment for billing purposes.
4.1.1 Institutional Collect Calling Rates
Local Usage Charge, Per Minute: $0.50
IntraLATA Usage Charge, Per Minute: $0.50
InterLATA Usage Charge, Per Minute: $0.50
4.1.2 Institutional Prepaid Collect Calling Rates
Local Usage Charge, Per Minute: $0.50
IntraLATA Usage Charge, Per Minute: $0.50
InterLATA Usage Charge, Per Minute: $0.50
(T) (D)
(D)
(D)
(T) (D)
(D)
(D)
ISSUED: Darlene Terry EFFECTIVE:
March 17, 2016 Manager-Tariffs March 28, 2016 600 New Century Parkway
ID 16-01 New Century, Kansas 66031
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 28, 2016
Boise, Idaho
INSTITUTIONAL TELECOMMUNICATIONS PRICE LIST
CENTURYLINK PUBLIC COMMUNICATIONS, INC.
d/b/a CenturyLink Idaho
TITLE SHEET
First Revised Page 21
SECTION 4 – RATES
4.1 Institutional Calling Rates (Continued)
4.1.3 Institutional Debit Calling Rates
Local Usage Charge, Per Minute: $0.50
IntraLATA Usage Charge, Per Minute: $0.50
InterLATA Usage Charge, Per Minute: $0.50
4.2 Miscellaneous Charges
The Company may assess certain fees in order to offset internal and third-party costs to provide certain services, including voice biometrics and certain billing services. The fees below are stated
on an "up to" basis; all calling rates and miscellaneous charges are governed by contracts with facilities served by the Company.
(T) (D)
(D)
(D)
(D)
(D)
ISSUED: Darlene Terry EFFECTIVE:
March 17, 2016 Manager-Tariffs March 28, 2016 600 New Century Parkway
ID 16-01 New Century, Kansas 66031
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 28, 2016
Boise, Idaho
INSTITUTIONAL TELECOMMUNICATIONS PRICE LIST
CENTURYLINK PUBLIC COMMUNICATIONS, INC.
d/b/a CenturyLink Idaho
First Revised Page 22
SECTION 4 – RATES
4.2.1 Bill Statement Fee for Collect Accounts
In order to partially offset increased expenses associated with billing calls via local
exchange carriers, the Company reserves the right to apply a bill statement fee in each
billing period in which local or long distance collect calls are billed through a Customer's
local exchange carrier or directly billed to the end user. This fee will be charged only once
per billing period regardless of the number of calls. The fee will not apply in any billing
period in which no collect calls are billed. This fee does not apply to prepaid services.
Bill Statement Fee, per month where applicable, up to $2.00
4.2.2 Transaction Fees for Prepaid Accounts
As a convenience, the Company accepts various methods of payment for funding Prepaid
Accounts as described in section 3.4. For funding of Prepaid Accounts by Called Parties, processing fees up to the amounts listed below may be charged in order to partially offset
costs. These fees are separate from charges assessed by credit card companies to cardholders, or other payment vendors used by the End User.
Payments on-line using credit or debit card $3.00
Payments by phone (automated operator) using credit or debit card $3.00
Payments by phone (live agent) using credit
or debit card $5.95
(T)
(R)
(R)
(R)
(I)
ISSUED: Darlene Terry EFFECTIVE: March 17, 2016 Manager-Tariffs March 28, 2016 600 New Century Parkway
ID 16-01 New Century, Kansas 66031
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 28, 2016
Boise, Idaho