Loading...
HomeMy WebLinkAboutStarlink Communications LLC.pdfPAGE:Title Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING NOV 2 4 1995. Boise, Idaho ~ - --. (-AeeePtanee'Stam*. STARLINK COMMUNICATIONS , LLC STARLINK COMMUNICATIONS, LLC 1200 Fifth Avenue, Suite 1301 Seattle, Washington 98101 RESOLD TELECOMMUNICATIONS SERVICES This tariff applies to the Resold Telecommunications Services furnished by Starlink Communications , LLC ("Starlink" or "Carrier ) between one or more points in the State of Idaho. This tariff is on file with the Idaho Public Utilities Commission, and copies may be inspected, during normal business hours, at Carrier s principal place of business , 1200 Fifth Avenue, Suite 1301 , Seattle, Washington 98101. (800) 644-3939 Issued: November 14 , 1995 Effective: November 24 , 1995 Issued by:George F. Holland Title:President and Chief Executive Officer Idaho Public Utilities Commission PAGE: Office of the Secretary ACCEPTED FOR FILING Original NOV 2 4 1995 Boise. Idaho STARLINK COMMUNICATIONS , LLC --~..- ~A.c~eptance Stamp) CHECK SHEET The sheets of this tariff are effective as of the date shown at the bottom of the respective sheet(s).Original and revised sheets as named below comprise all changes from the original tariff and are currently in effect as of the date on the bottom of this page. SHEET REVISION SHEET REVISION Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original * - New or Revised Sheet Issued: November 14 , 1995 Effective: November 24, 1995 Issued by:George F. Holland Title:President and Chief Executive Officer PAGE: Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING NO V 2 4 1995 Boise, Idaho STARLINK COMMUNICATIONS, LLC "-'-~ (Acceptance Stamp)' .. TABLE OF CONTENTS Title Sheet Title PageCheck Sheet Table of Contents Section 1 - Contact Information. Section 2 - Tracking Section 3 - Rules and Regulations Section 4 - Rate Schedule Section 5 - Miscellaneous Charges APPENDIX A A- Issued: November 14, 1995 Effective: November 24 , 1995 Issued by:George F. Holland Title:President and Chief Executive Officer Idaho Public Utilities Commission PAGE:Office of the Secretary ACCEPTED FOR FILINGOriginal NOV 2 4 1995 Boise, Idaho STARLINK COMMUNICATIONS , LLC .,_.. (Acceptance Stamp) SECTION 1.CONTACT INFORMATION 1.1 Customer com laints billin iries new service or disconnect re uests: Starlink Communications , LLC 1200 Fifth Avenue, Suite 1301 Seattle, Washington 98101 (206) 622-7100 1.2 Commission contact - tariff information: Mr. George F. Holland Starlink Communications , LLC 1200 Fifth Avenue , Suite 1301 Seattle , Washington 98101 (206) 622-7100 1.3 Commission contact - com laints: Mr. George F. Holland Starlink Communications , LLC 1200 Fifth Avenue, Suite 1301 Seattle , Washington 98101 (206) 622-7100 1.4 Idaho Re istered A ent: Mr. Jim Strott, President HIQ Corporate Services , Inc. 911 West Idaho First Security Building Boise , Idaho 83702 (800) 777-8567 ext. 484 Issued: November 14 , 1995 Effective: November 24, 1995 Issued by:George F. Holland Title:President and Chief Executive Officer PAGE: Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING NOV 2 4 1995 STARLINK COMMUNICATIONS, LLC Boise, Idaho JAcceptance Stamp). . SECTION 2. TRACKING mbols The following are the only symbols used for the purposes indicated below: C - D - I - L - N - R - T - Change in Regulation Delete or Discontinue Change Resulting In An Increase to A Customer s Bill Material Relocated In the Tariff New Rate or Regulation Change Resulting In A Reduction to A Customer s Bill Change In Text or Regulation But No Change In Rate or Charge Tariff Format Sheet Numberin - Sheet numbers appear in the upper left corner of the page. Sheets are numbered sequentially. However, new sheets are occasionally added to the tariff. When a new sheet is added between sheets already in effect, a decimal is added. For example, a new sheet added between sheets 14 and 15 would be 14. Sheet Revision Numbers - Revision numbers also appear in the upper left corner of each page. These numbers are used to determine the most current sheet version on file with the Commission. For example, the 4th revised Sheet 14 cancels the 3rd revised Sheet 14. Because of various suspension periods, deferrals , etc. the Commission follows in their tariff approval process , the most current sheet number on file with the Commission is not always the tariff page in effect. Issued: November 14 , 1995 Effective: November 24 , 1995 Issued by:George F. Holland Title:President and Chief Executive Officer PAGE: Original Idaho Public Utilities Commissiolf Office of the Secretary , ACCEPTED FOR FILING NOV 2 4 1995 Boise, Idaho STARLINK COMMUNICATIONS , LLC 4.. .- 4"(Acceptance Stamp) SECTION 2. TRACKING (Cont Tariff Format (Cont' Para h Numberin ence - There are nine levels of paragraph coding. Each level of coding is subservient to its next higher level: 1.1. 1.1.A. 1.1.A. 1.1.A.1.(a). 2. 1. LA. 1. (a).I. (a).(i). 1.A.(a).I.(i).(l). 2.4 Check Sheets - When a tariff filing is made with the Commission, an updated check sheet accompanies the tariff filing. The check sheet lists the sheets contained in the tariff, with a cross reference to the current revision number. When new pages are added , the check sheet is changed to reflect the reVlSlon. All revisions made in a given filing are designated by an asterisk ). There will be no other symbols used on the check sheet if these are the only changes made to it (i.e., the format, etc. remains the same , just revised revision levels on some pages). The tariff user should refer to the latest check sheet to find out if a particular sheet is the most current on file with the Commission. Issued: November 14, 1995 Effective: November 24, 1995 Issued by:George F. Holland Title:President and Chief Executive Officer PAGE: Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING NOV 2 4 1995 Boise. Idaho STARLINK COMMUNICATIONS , LLC '"",,",-" (Acceptance Stamp) ; SECTION 2. TRACKING (Cont' Technical Terms and Abbreviations Access Line - An arrangement from a local exchange telephone company or other common carrier , using either dedicated or switched access , which connects a Subscriber s location to Carrier s location or switching center. Authorization Code - A numerical code, one or more of which may be assigned to a subscriber, to enable Carrier to identify the origin of service user so it may rate and bill the call. All authorization codes shall be the sole property of Carrier and no subscriber shall have any property or other right or interest in the use of any particular authorization code. Automatic numbering identification (ANI) may be used as or in connection with the authorization code. Automatic Numberin Identification ANI - A type of signalling provided by a local exchange telephone company which automatically identifies the local exchange line from which a call originates. Billed Part - The person or entity responsible for payment of the Company service. The Billed Party is the Customer associated with the Authorization Code used to place the call, with the following exceptions: (a)in the case of a calling card or credit card call, the Billed Party is the holder of the calling card or credit card used by the User; and (b) in the case of a collect or third Party call , the Billed Party is the person responsible for the local telephone service at the telephone number that agrees to accept charges for the call. Carrier - Refers to Starlink Communications , LLC Issued: November 14, 1995 Effective: November 24, 1995 Issued by:George F. Holland Title:President and Chief Executive Officer PAGE: Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING NOV 2 4 1995 Boise, Idaho STARLINK COMMUNICATIONS, LLC .-...... , (Acceptance Stamp).. SECTION 2. TRACKING (Cont Technical Terms and Abbreviations (Cont' Commission - Refers to the Idaho Public Utilities CommIssion. Common Carrier - A company or entity providing telecommunIcations services to the public. DNIS - Dialed Number Identification Service. Holida - New Year s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day. Local Access and Trans ort Area (LATA) - The term "Local Access Transport Area " denotes a geographical area established by the U.S. District Court for the District of Columbia in Civil Action No. 82-0192, within which a local exchange company provides communications serVIces. Measured Char e - A charge assessed on a per minute basis in calculating the charges due for a completed interexchange call. Subscriber/Customer - The person or legal entity which enters into arrangements for Carrier s telecommunications services and is responsible for payment of Carrier s services. Telecommunications - The transmission of voice communications or , subject to the transmission capabilities of the service , the transmission of data, facsimile signaling, metering, or other similar communications. Issued: November 14 , 1995 Effective: November 24 , 1995 Issued by:George F. Holland Title:President and Chief Executive Officer PAGE: Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING NOV 2 4 1995 Boise, Idaho STARLINK COMMUNICATIONS , LLC .. .."--'-" (Acceptance Stamp) SECTION 2. TRACKING (Cont Technical Terms and Abbreviations (Cont' Travel Card - A credit or debit calling card issued by Carrier which allows Subscribers and/or Users to make telephone calls and charge the calls to a credit or debit account. Calls charged to a Carrier-issued credit travel card will appear on the Subscriber s regular monthly bill. Calls charged to a Carrier-issued debit travel card will be charged against the debit account. Unit - A defined segment or billable increment of each minute for which there is an established rate used for billing purposes. The cost of each unit varies depending on the service accessed with the pre-paid calling card. The rates for each service are listed is Section 5 of this tariff. User - The person(s) utilizing Carner s services. Issued: November 14 , 1995 Effective: November 24 , 1995 Issued by:George F. Holland Title:President and Chief Executive Officer .' , PAGE: Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING NOV241995 Boise, Idaho STARLINK COMMUNICATIONS , LLC (Acceptance Stamp) SECTION 3. RULES AND REGULATIONS lication of Tariff This tariff contains the regulations and rates applicable to intrastate resale telecommunications services provided by Carrier for telecommunications between points within the State of Idaho. Carrier s services are furnished subject to the availability of facilities and subject to the terms and conditions of this tariff. 1.2 Carrier s services are not part of a joint undertaking with any other entity providing telecommunications channels , facilities or services , but do involve the resale of the Message Toll Services (MTS) and Wide Area Telecommunications Services (W A TS) of underlying common carrIers. 1. 3 The rates and regulations contained in this tariff apply only to the services furnished by Carrier and do not apply, unless otherwise specified, to the lines , facilities , or services provided by a local exchange telephone company or other common carrier for use in accessing the services of Carrier. 1.4 The Subscriber is entitled to limit the use of Carrier s services by Users at the Subscriber s facilities, and may use other common carriers in addition to or in lieu of Carrier. Issued: November 14 , 1995 Effective: November 24 , 1995 Issued by:George F. Holland Title:President and Chief Executive Officer Idaho Public Utilities Commission PAGE:Office of the Secretary ACCEPTED FOR FILINGOriginal NOV 2 4 1995 Boise, Idaho STARLINK COMMUNICATIONS, LLC -U.. ' , (Acceptance Stamp) SECTION 3.RULES AND REGULATIONS (Cont' Use of Services Carrier s services may be used for any lawful purpose consistent with the transmission and switching parameters of the telecommunications facilities utilized in the provision of services. The use of Carrier s services to make calls which might reasonably be expected to frighten, abuse , torment, or harass another or in such a way as to unreasonably interfere with use by others is prohibited. The use of Carrier s services without payment for service or attempting to avoid payment for service by fraudulent means or devices , schemes , false or invalid numbers , or false calling or credit cards is prohibited. 2.4 Carrier s services are available for use twenty-four hours per day, seven days per week. Carrier does not transmit messages pursuant to this tariff, but its services may be used for that purpose. Carrier s services may be denied for nonpayment of charges or for other violations of this tariff. Issued:November 14, 1995 Effective: November 24 , 1995 Issued by:George F. Holland Title:President and Chief Executive Officer PAGE: Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING NOV 2 4 1995 Boise, Idaho STARLINK COMMUNICATIONS , LLC "'-"" (Acceptance Stamp) SECTION 3. RULES AND REGULATIONS (Cont' 3 Liabilit of Carrier Except as otherwise stated in this section, the liability of the Company for damages arising out of either: (A) the furnishing of its services , including but not limited to mistakes , omissions , interruptions , delays , or errors , or other defects , representations , or use of these services , or (B) the failure to furnish its service, whether caused by acts or omission, shall be limited to the extension of allowances to the Customer for interruptions in service as set forth in Section 3. Except for the extension of allowances to the Customer for interruptions in service as set forth in Section 3., the Company shall not be liable to a Customer or third party for any direct, indirect, special , incidental, reliance consequential, exemplary or punitive damages , including, but not limited to loss of revenue or profits , for any reason whatsoever, including, but not limited to , any act or omission , failure to perform, delay, interruption failure to provide any service or any failure in or breakdown of facilities associated with the service. The liability of the Company for errors in billing that result in overpayment by the Customer shall be limited to a credit equal to the dollar amount erroneously billed or , in the event that payment has been made and service has been discontinued, to a refund of the amount erroneously billed. Issued: November 14 , 1995 Effective: November 24 , 1995 Issued by: Title: George F. Holland President and Chief Executive Officer PAGE: Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING Nav 2 4 1995 Boise, Idaho STARLINK COMMUNICATIONS , LLC (Acceptance Stamp) SECTION 3. RULES AND REGULATIONS (Cont' 3 Liabilit of Carrier (Cont' 3.4 The Company shall not be liable for any claims for loss or damages involving: Any act or omission of: (1) the Customer, (2) any other entity furnishing service , equipment or facilities for use in conjunction with services or facilities provided by the Company; or (3) common carriers or warehousemen; Any delay or failure of performance or equipment due to causes beyond the Company s control, including but not limited to, acts of God, fires floods , earthquakes , hurricanes , or other catastrophes; national emergencies , insurrections, riots , wars or other civil commotions; strikes , lockouts , work stoppages or other labor difficulties; criminal actions taken against the Company; unavailability, failure or malfunction of equipment or facilities provided by the Customer or third parties; and any law, order , regulation or other action of any governing authority or agency thereof; Any unlawful or unauthorized use of the Company s facilities and serVices; Issued: November 14 , 1995 Issued by: Title: Effective: November 24 , 1995 George F. Holland President and Chief Executive Officer PAGE: Original Idaho Public Utilities Commission Office or the Secretary ACCEPTED FOR FILING NOV 2 4 1995 Boise, Idaho _.-...-.-,_u,- a,. ~.-.,.. --'..' j STARLINK COMMUNICATIONS , LLC (Acceptance Stamp) SECTION 3. RULES AND REGULATIONS (Cont' 3 Liabilit of Carrier (Cont' Libel, slander, invasion of privacy or infringement of patents, trade secrets , or copyrights arising from or in connection with the transmiSSion of communications by means of Company-provided facilities or services; or by means of the combination of Company-provided facilities or services with Customer-provided facilities or services; Breach in the privacy or security of commumcations transmitted over the Company s facilities; Changes in any of the facilities , operations or procedures of the Company that render any equipment, facilities or services provided by the Customer obsolete, or require modification or alteration of such equipment, facilities or services, or otherwise affect their use or performance, except where reasonable notice is required by the Company and is not provided to the Customer, in which event the Company liability is limited as set forth in paragraph 3.1 of this Subsection 3. Defacement of or damage to Customer premises resulting from the furnishing of services or equipment on such premises or the installation or removal thereof. Issued: November 14 , 1995 Effective: November 24 , 1995 Issued by: Title: George F. Holland President and Chief Executive Officer PAGE: Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING NaV 2 4 1995 Boise, Idaho ST ARLINK COMMUNICATIONS , LLC (Acceptance Stamp) SECTION 3. RULES AND REGULATIONS (Cont' 3 Liabilit of Carrier (Cont' Injury to property or injury or death to persons , including claims for payments made under Workers ' Compensation law or under any plan for employee disability or death benefits, arising out of, or caused by, any act or omission of the Customer, or the construction, installation maintenance, presence, use or removal of the Customer s facilities or equipment connected , or to be connected to the Company s facilities; Any intentional , wrongful act of a Company employee when such act is not within the scope of the employee s responsibilities for the Company and! or is not authorized by the Company; Any representations made by Company employees that do not comport or that are inconsistent, with the provisions of this Tariff. Any act or omission in connection with the provision of 911 , E911 , or similar services; Any noncompletion of calls due to network busy conditions; Any calls not actually attempted to be completed during any period that service is unavailable. Issued: November 14, 1995 Effective: November 24 , 1995 Issued by: Title: George F. Holland President and Chief Executive Officer PAGE: Original Idaho Public Uti1ities Commission Office of the Secretary ACCEPTED FOR FILING NOV 2 4 1995 Boise, IdahoSTARLINK COMMUNICATIONS , LLC (Acceptance Stamp) : SECTION 3. RULES AND REGULATIONS (Cont' 3 Liabilit of Carrier (Cont' The Company shall be indemnified , defended and held harmless by the Customer or end user from and against any and all claims , loss , demands suits, expense, or other action or any liability whatsoever , including attorney fees, whether suffered , made, instituted , or asserted by the Customer or by any other party, for any personal injury to or death of any person or persons and for any loss , damage or destruction of any property, including environmental contamination, whether owned by the Customer or by any other party, caused or claimed to have been caused directly or indirectly by the installation, operation, failure to operate , maintenance, presence condition, location, use or removal of any Company or Customer equipment or facilities or service provided by the Company. The Company does not guarantee nor make any warranty with respect to installations provided by it for use in an explosive atmosphere. The Company shall be indemnified , defended and held harmless by the Customer from and against any and all claims , loss , demands, suits , or other action, or any liability whatsoever , including attorney fees , whether suffered, made instituted or asserted by the Customer or by any other party, for any personal injury to or death of any person or persons , and for any loss , damage or destruction of any property, including environmental contamination, whether owned by the Customer or by any other party, caused or claimed to have been caused directly or indirectly by the installation, operation , failure to operate , maintenance , presence, condition, location , use or removal of any equipment or facilities or the service. Issued: November 14, 1995 Issued by: Title: Effective: November 24, 1995 George F. Holland President and Chief Executive Officer PAGE: Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING NOV 2 4 1995 Boise. IdahoSTARLINK COMMUNICATIONS , LLC (Acceptance Stamp) '.. SECTION 3. RULES AND REGULATIONS (Cont' 3 Liabilit of Carrier (Cont' The Company assumes no responsibility for the availability or performance of any cable or satellite systems or related facilities under the control of other entities , or for other facilities provided by other entities used for service to the Customer , even if the Company has acted as the Customer agent in arranging for such facilities or services. Such facilities are provided subject to such degree of protection or nonpreemptibility as may be provided by the other entities. Any claim of whatever nature against the Company shall be deemed conclusively to have been waived unless presented in writing to the Company within thirty (30) days after the date of the occurrence that gave rise to the claim. THE COMPANY MAKES NO WARRANTIES OR REPRESENTATIONS EXPRESS OR IMPLIED EITHER IN FACT OR BY OPERATION OF LAW , STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE EXCEPT THOSE EXPRESSLY SET FORTH HEREIN. The tariff language in this Section 3.3 does not constitute a determination by the Commission that a limitation of liability imposed by the Company should be upheld in a court of law. Acceptance for filing by the Commission recognizes that it is a court's responsibility to adjudicate negligence and consequential damage claims. It is also the court I s responsibility to determine the validity of the exculpatory clause. Issued: November 14, 1995 Issued by: Title: Effective: November 24 , 1995 George F. Holland President and Chief Executive Officer PAGE: Original Idaho Public Utilities Commission Offic~ of the Secretary ACCEPTED FOR FILING NOV 2 4 1995 Boise. Idaho STARLINK COMMUNICATIONS , LLC (Acceptance Stamp)" SECTION 3. RULES AND REGULATIONS (Cont' 3.4 Res onsibilities of the Subscriber 3.4.1 The Subscriber is responsible for placing any necessary orders; for complying with tariff regulations; for the placement of any stickers or tent cards provided by Carrier or as required by law; and for assuring that Users comply with tariff regulations. The Subscriber shall ensure compliance with any applicable laws , regulations , orders or other requirements (as they exist from time to time) of any governmental entity relating to services provided or made available by the Subscriber to Users. The Subscriber is also responsible for the payment of charges for calls originated at the Subscriber numbers which are not collect, third party, calling card, or credit card calls. Issued: November 14 , 1995 Effective: November 24, 1995 Issued by:George F. Holland Title:President and Chief Executive Officer PAGE: Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING NaV 2 4 1995 Boise. Idaho STARLINK COMMUNICATIONS , LLC (Acceptance Stamp) SECTION 3. RULES AND REGULATIONS (Cont' 3.4 Res onsibilities of the Subscriber (Cont ' d) 3.4.The Subscriber is responsible for charges incurred for special construction and/or special facilities which the Subscriber requests and which are ordered by Carrier on the Subscriber s behalf. 3.4.3 If required for the provision of Carrier s services , the Subscriber must provide any equipment space, supporting structure , conduit and electrical power without charge to Carrier. 3.4.4 The Subscriber is responsible for arranging access to its premises at times mutually agreeable to Carrier and the Subscriber when required for Carrier personnel to install, repair, maintain, program, inspect or remove equipment with the provision of Carrier s services. Issued: November 14, 1995 Effective: November 24, 1995 Issued by:George F. Holland Title:President and Chief Executive Officer PAGE: Original fdaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING NOV 2 4 1995 Boise, Idaho STARLINK COMMUNICATIONS , LLC "-. ..... (Acceptance Stamp) : SECTION 3. RULES AND REGULATIONS (Cont' 3.4 Res onsibilities of the Subscriber (cont' 3.4.5 The Subscriber shall ensure that the equipment and/or system is properly interfaced with Carrier facilities or services , that the signals emitted into Carrier s network are of the proper mode , bandwidth, power, and signal level for the intended use of the Subscriber and in compliance with the criteria set forth in this tariff, and that the signals do not damage equipment injure personnel , or degrade service to other Subscribers. If the Federal Communications Commission or some other appropriate certifying body certifies terminal equipment as being technically acceptable for direct electrical connection with interstate communications service , Carrier will permit such equipment to be connected with its channels without use of protective interface devices. If the Subscriber fails to maintain the equipment and/or the system properly, with resulting imminent harm to Carrier equipment, personnel, or the quality of service to other Subscribers , Carrier may, upon written notice , require the use of protective equipment at the Subscriber s expense. If this fails to produce satisfactory quality and safety, Carrier may, upon written notice terminate the Subscriber s service. Issued: November 14 , 1995 Effective: November 24, 1995 Issued by:George F. Holland Title:President and Chief Executive Officer PAGE: Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING NOV 2 4 1995 Boise, Idaho STARLINK COMMUNICATIONS , LLC (Acceptance Stamp) SECTION 3. RULES AND REGULATIONS (Cont' 3.4 Res onsibilities of the Subscriber (cont' 6 The Subscriber must pay Carrier for replacement or repair of damage to the equipment or facilities of Carrier caused by negligence or willful act of the Subscriber, Users , or others , by improper use of the services , or by use of equipment provided by the Subscriber , Users, or others. 3.4.7 The Subscriber must pay for the loss through theft of any Carrier equipment installed at Subscriber s premises. 3.4.8 The Subscriber is responsible for payment of the charges set forth in this tariff. 3.4.9 The Subscriber is responsible for compliance with the applicable regulations set forth in this tariff. 3.4.10 The Subscriber shall indemnify and save Carrier harmless from all liability disclaimed by Carrier as specified in Section 3.3 above, arising in connection with the provision of service by Carrier, and shall protect and defend Carrier from any suits or claims against Carrier and shall pay all expenses and satisfy all judgments rendered against Carrier in connection herewith. Carrier shall notify the Subscriber of any suit or claim against Carrier of which it is aware. Issued: November 14 , 1995 Effective: November 24 , 1995 Issued by:George F. Holland Title:President and Chief Executive Officer PAGE: Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING NOV 2 4 1995 Boise, Idaho STARLINK COMMUNICATIONS , LLC "-.'-"' (Accep'tance St~mpj'" . SECTION 3. RULES AND REGULATIONS (Cont' Allowances for Interru tions ill Service General A. A service is interrupted when it becomes unusable to the Customer g., the Customer is unable to transmit or receive , because of a failure of a component furnished by the Company under this tariff. B. An interruption period begins when the Customer reports a service, facility or circuit to be inoperative and releases it for testing and repair. interruption period ends when the service, facility or circuit is operative. C. If the Customer reports a service, facility or circuit to be inoperative but declines to release it for testing and repair , the service , facility or circuit is considered to be impaired but not interrupted. No credit allowances will be made for a service , facility or circuit considered by the Company to be impaIred. Issued: November 14 , 1995 Effective: November 24 , 1995 Issued by:George F. Holland Title:President and Chief Executive Officer PAGE: Original ldaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING NOV 2 4 1995 Boise, Idaho STARLINK COMMUNICATIONS, LLC --'- C~:cceptance Stamp)"' . ; SECTION 3. RULES AND REGULATIONS (Cont' Allowances for Interru tions in Service (Cont'd) Limitations on Allowances No credit allowance will be made for any interruption of service: A. due to the negligence of, or noncompliance with the provisions of this Tariff by, any person or entity other than the Company, including but not limited to the Customer or other common carriers connected to the service of the Company; B. due to the failure of power, equipment, systems, or services not provided by the Company; C. due to circumstances or causes beyond the control of the Company; D. during any period in which the Company is not given full and free access to its facilities and equipment for the purposes of investigating and correcting interruptions; F. during any period in which the Customer continues to use the service on an impaired basis; Issued: November 14 , 1995 Effective: November 24 , 1995 Issued by:George F. Holland Title:President and Chief Executive Officer PAGE: Original Idaho Public Utilities Commission OHice of the Secretary ACCEPTED FOR FILING NOV 2 4 1995 Boise. Idaho STARLINK COMMUNICATIONS , LLC (Acceptance Stamp) : SECTION 3. RULES AND REGULATIONS (Cont' Allowances for Interru tions in Service (Cont' d) LimItations on Allowances (Cont' G. durIng any period when the Customer has released service to the Company for maintenance purposes or for implementation of a Customer order for a change in service arrangements; H. that occurs or continues due to the Customer s failure to authorize replacement of any element of special construction; and I. that was not reported to the Company within thirty (30) days of the date that service was affected. Issued: November 14 , 1995 Effective: November 24, 1995 Issued by:George F. Holland Title:President and Chief Executive Officer PAGE: Original idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING NaV 2 4 1995 Boise. Idaho STARLINK COMMUNICATIONS , LLC ........ '. (Acceptance Stamp) i SECTION 3. RULES AND REGULATIONS (Cont' Allowances for Interru tions in Service (Cont'd) Application of Credits for Interruptions of Switched Service A. Credits for interruptions of service , for which charges are specified on the basis of per minute of use, or on the usage of a fraction of a minute, shall in no event exceed an amount equal to the initial period charge provided for under this tariff. B. For calculating credit allowances , every month is considered to have thirty (30) days. C. A credit allowance will be given for interruptions of service of 15 minutes or more. Two or more interruptions of 15 minutes or more during anyone 24- hour period shall be considered as one interruption. Issued: November 14, 1995 Effective: November 24 , 1995 Issued by:George F. Holland Title:President and Chief Executive Officer PAGE: Original STARLINK COMMUNICATIONS , LLC SECTION 3. RULES AND REGULATIONS (Cont' Allowances for Interru tions in Service (Cont Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING NOV 2 4 1995 Boise. Idaho (Acceptance Stamp)..' Application of Credits for Interruptions of Switched Service (Cont' D. Interru tions of 24 Hours or Less Length of Interru tion Less than 15 minutes 15 minutes up to but not including 3 hours 3 hours up to but not including 6 hours 6 hours up to but including 9 hours 9 hours up to but not including 12 hours 12 hours up to but not including 15 hours 15 hours up to but not including 24 hours Issued: November 14 , 1995 Issued by: Title: George F. Holland President and Chief Executive Officer Interruption Period To Be Credited None 1/10 Day 1/5 Day 2/5 Day 3/5 Day 4/5 Day One Day Effective: November 24, 1995 PAGE: Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FiLING NaV 2 4 1995 Boise. Idaho STARLINK COMMUNICATIONS, LLC (Acceptance Stamp) SECTION 3. RULES AND REGULATIONS (Cont' Allowances for Interru tions in Service (Cont' Application of Credits for Interruptions of Switched Service (Cont' E. Continuous Interru tion Over 24 Hours and Less Than 72 Hours. Interruptions over 24 hours and less than 72 hours will be credited 1/5 day for each 3-hour period or fraction thereof that occurs following the expiration of the initial 24-hour period. No more than one full day s credit will be allowed for any period of 24 hours. F. Interru tions Over 72 Hours. Interruptions over 72 hours will be credited 2 days for each full 24-hour period that occurs following the expiration of the initial 72-hour period. No more than 30 days ' credit will be allowed for any one month period. Issued: November 14, 1995 Effective: November 24, 1995 Issued by:George F. Holland Title:President and Chief Executive Officer PAGE: Original rdaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING NOV 2 4 1995 Boise. Idaho STARLINK COMMUNICATIONS , LLC (Acceptance Stamp)0.., i SECTION 3. RULES AND REGULATIONS (Cont' Billin Arran ements Subscribers will either be billed directly by Carrier or its intermediary, or charges will be included in the Subscribers' regular telephone bill pursuant to billing and collection agreements established by Carrier or its intermediary with the applicable telephone company. Carrier will render bills monthly. Payment is due within thirty (30) days after Subscribers I receipt of its bill. Carrier may impose a late payment charge not to exceed 1.5% on any bill not paid within thirty (30) days of the receipt. Subscriber shall be responsible for all costs , including attorney s fees , incurred in the collection of unpaid charge or in any other action to enforce payments and/or obligations arising under this tariff. Validation of Credit Carrier reserves the right to validate the credit worthiness of Subscribers or Users. Issued: November 14 , 1995 Effective: November 24 , 1995 Issued by:George F. Holland Title:President and Chief Executive Officer PAGE: Original lifu\'& ?~'o1ic Utilities commISSi~~ Qfflce of the Secretary II 1 ACCEPTED FOR FILING ' NOV 2 4 1995 Boise, Idaho STARLINK COMMUNICATIONS , LLC (Acceptance Stamp) SECTION 3. RULES AND REGULATIONS (Cont' Contested Char All bills are presumed accurate, and shall be absolutely binding on the User unless objection is received by Carrier within thirty (30) days after such bills are rendered. In the case of a billing dispute between the User and Carrier for service furnished to the User , which cannot be settled with mutual satisfaction the User can take the following course of action within thirty (30) days of the billing date: 1 First, the User may request, and Carrier will provide , an in-depth review of the disputed amount. (The undisputed portion and subsequent bills must be paid on a timely basis or the service may be subject to disconnect.) 2 Second , if there is still a disagreement about the disputed amount after the investigation and review by a manager of Carrier , the User may file an appropriate complaint with the Idaho Public Utilities Commission. The Commission s address is: Idaho Public Utilities Commission 472 West Washington Street Boise, Idaho 83702 (208) 334-0300 Issued: November 14 , 1995 Effective: November 24 , 1995 Issued by:George F. Holland Title:President and Chief Executive Officer PAGE: Original Idaho Public Utilities Commission Office of the S~cretafY ACCEPTED FOR FiUNG NOV 2 4 1995 Boise. IdahoSTARLINK COMMUNICATIONS , LLC (Acceptance Stamp) SECTION 3. RULES AND REGULATIONS (Cont' Billin Entit Conditions When billing functions on behalf of Carrier are performed by local exchange telephone companies, or others , the payment conditions and regulations of such companies apply, including any applicable interest and/or late payment charge conditions. osits Carrier does not require a deposit from the Subscriber. Taxes All federal excise taxes , and state and local sales , use , and similar taxes , are billed as separate items and are not included in the quoted rates. Gross receipts tax will not be billed as a separate line item. Minimum Call Com letion Rate Carrier will ensure an industry standard blocking rate between P.Ol and P.02. Promotions Carrier may from time to time offer promotional services. Issued: November 14 , 1995 Effective: November 24, 1995 Issued by: Title: George F. Holland President and Chief Executive Officer PAGE: Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING NaV 2 4 1995 Boise. IdahoSTARLINK COMMUNICATIONS , LLC (Acceptance Stamp) SECTION 3. RULES AND REGULATIONS (Cont Emer enc Services Calls to emergency service agencies (police, fire , ambulance , etc.) will be automatically routed through to the local exchange carrier. Service Area Carner intends to provide service to and from all points in the State of Idaho. Rate Chan Carrier will give at least ten days notice to Customers and the Idaho Public Utilities Commission before making any changes in rates or charges. Notice to Customers will be given either by individual notice or by public notice in newspapers published in Carrier s Idaho service areas. The notice will describe the nature of the rate changes , pursuant to the Commission s Rules. Issued: November 14 , 1995 Effective: November 24 , 1995 Issued by: Title: George F. Holland President and Chief Executive Officer PAGE: Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING NOV 2 4 1995 Boise. Idaho STARLINK COMMUNICATIONS , LLC (Acceptance Stamp) SECTION 4. RATE SCHEDULE 900 Service 1.1 Descri tion of Service The Company s 900 service is an inbound only service which permits callers located in the State of Idaho to place long distance calls to locations that provide a variety of recorded and interactive information programs. Service is accessed by dialing an assigned telephone number with a 900 area code and is available in any area in which the company maintains suitable facilities and offers services to the public. Such service is available twenty-four (24) hours a day, seven (7) days a week. The Company I s customers may place calls from any location in the State of Idaho. Customers will be charged a flat per minute rate for the first minute of usage as indicated in Section 4.1. 2(A). Each additional minute of usage is determined on a volume discount basis according to the customers total monthly usage as indicated in Section 4 .1.2(B). 1.2 Dedicated Rates A. Per Minute Char The following charges apply to all 900 Services calls completed by the Company: First Minute Each Additional Minute $0.$0. Issued: November 14 , 1995 Effective: November 24, 1995 Issued by:George F. Holland Title:President and Chief Executive Officer PAGE: Original Idaho PubEc Utiiities Commission Office of the Secretary ACCEPTED FOR FILING NaV 2 4 1995 Boise. Idaho STARLINK COMMUNICATIONS , LLC , "' (Acceptance Stamp) SECTION 4. RATE SCHEDULE (Cont' 900 Service (Cont' 1.2 Dedicated Rates (Cont' B. Volume Discounts The following volume discounts apply to the additional minute of all 900 service usage for each Customer based upon total usage (not including taxes) within a monthly billing cycle. Monthly usage includes both domestic interstate and intrastate direct dialed calls only. Directory assistance services and international calls are not included in computing, nor are they eligible for, volume discounts. Taxes and other surcharges are applied after application of volume discounts. Additional Total Monthl Usa Per Minute Rate 0 - 100 000 100 001 - 200 000 200 001 - 300 000 300 001 - 500 000 500 001 - 750 000 750 001 - + $0. 175 165 Issued: November 14 , 1995 Effective: November 24, 1995 Issued by:George F. Holland Title:President and Chief Executive Officer PAGE: Original Idaho Public Utilities Commissioll Office of the Secretary ACCEPTED FOR FILING NOV 2 4 1995 Boise. idaho STARLINK COMMUNICATIONS, LLC (Acceptance Stamp) SECTION 4. RATE SCHEDULE (Cont' 900 Service (Cont' 1.2 Dedicated Rates (Cont' C. Minimum Line Usa Within each separate customer account, the average monthly usage per 900 Number must be equal to or exceed $70.00 per number or a minimum monthly usage fee will be incurred. The fee will be equal to the difference between the actual usage and the $70.00 per line average. The minimum line usage fee will be capped at a maximum of $3 000.00 per account per month. D. DNISIANI Deliver Customers that request DNISI ANI delivery with call transport will be charges a one-time fee of $450.00. A monthly recurring fee of $75.00 per terminating location will be assessed for this service. Issued: November 14 , 1995 Effective: November 24 , 1995 Issued by:George F. Holland Title:President and Chief Executive Officer IdaM fJu~it Utilities Commission Office of the St-r..retary ACCEPTED FOR FILINGPAGE: Original NaV 2 4 1995 Boise, IdahG STARLINK COMMUNICATIONS , LLC (Acceptance Stamp) SECTION 4. RATE SCHEDULE (Cont' 900 Service (Cont' 1.3 Switched Rates A. Per Minute Char The following charges apply to all 900 Service calls completed by the Company: First Minute Each Additional Minute $0.$0. Issued: November 14 , 1995 Effective: November 24, 1995 Issued by:George F. Holland Title:President and Chief Executive Officer PAGE: Original '~t) Public Utilities Commission Office of the Secretary ~CCEPTED FOR FILING NaV 2 4 1995 Boise, Idaho STARLINK COMMUNICATIONS, LLC (AcceptanceSt~plp) SECTION 4. RATE SCHEDULE (Cont' Customer S ecific Contracts The Company may provide any of the services offered under this tariff or combinations of services , to Customers on a contractual basis. The terms and conditions of each contract offering are subject to the agreement of both the Customer and the Company. Such contract offerings will be made available to similarly situated Customers in substantially similar circumstances. Rates in other sections of this tariff do not apply to Customers who agree to contract arrangements , with respect to services within the scope of the contract. The rates provided under such contract offerings are listed in Appendix A. Issued: November 14 , 1995 Effective: November 24, 1995 Issued by:George F. Holland Title:President and Chief Executive Officer PAGE: Original Idaho Public (ffiliti~ Commission 1\ Office of tbe Se!:retary r\CCEPTED FOR FILING NOV 2 4 1995 Boise, Idaho STARLINK COMMUNICATIONS , LLC (ACCeptance-sr/mp) SECTION 4. RATE SCHEDULE (Cont' 800 Service Descri tion of Service The Company s 800 Service is an inbound-only service which allows callers located in the State of Idaho to place toll-free calls to customer by dialing an assigned telephone number with a 800 area code. Calls may be terminated either to the customer s local exchange telephone service , or to a dedicated access line. Service is available in any area in which the Company or any of its concurring carriers maintains suitable facilities and offers services to the public. Customers will be charged a flat per minute rate as indicated in Section 4. Rates Dedicated 800 Service Per Minute:0675 Switched 800 Service Per Minute:1475 Issued: November 14 , 1995 Effective: November 24 , 1995 Issued by:George F. Holland Title:President and Chief Executive Officer PAGE: Original Idaho P~blic Utilities Commissiol1 Office of the Secretary ACCEPTED FOR FILING NOV 2 4 1995 STARLINK COMMUNICATIONS , LLC Boise. Idaho (Acceptance Stamp) SECTION 4. RATE SCHEDULE (Cont' 4.4 1 + Lon Distance 4.4.Descri tion of Service 1 + Lon Distance 1 + Long Distance Services consist of the furnishing of message telephone service between telephone stations located within the State of Idaho. 4.4.Rates Dedicated 1 + Lon Distance Per Minute:0675 Switched 1 + Lon Distance Per Minute:$0.1475 Post-Paid Callin Card Service Post-Paid Calling Card Service enables customers to make calls through the use of a long distance calling card. Per Minute:$0. Issued: November 14 , 1995 Effective: November 24, 1995 Issued by:George F. Holland Title:President and Chief Executive Officer PAGE: Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FiliNG NOV 2 4 1995 Boise. Idaho STARLINK COMMUNICATIONS , LLC (Acceptance Stamp) SECTION 4. RATE SCHEDULE (Cont' Pre aid Callin Card Descri tion of Service Prepaid calling card service is a prepaid long distance calling card service under which user purchases cards in predetermined amounts for long distance usage. Rates Basic Rate 000 Unit Minimum $0.24 Per Unit Recharge Rate 10 Unit Minimum $0.30 Per Unit, plus $0.75 Per Recharge Issued: November 14 , 1995 Effective: November 24 , 1995 Issued by:George F. Holland Title:President and Chief Executive Officer Idaho Public Utilities Commission Office of the Secretary PAGE:ACCEPTED FOR FILING Original NOV 2 41995 Boise, Idaho STARLINK COMMUNICATIONS , LLC ~.,~., . . . (Acceptance Stamp) SECTION 5. MISCELLANEOUS CHARGES Late Pa ment Char Any charges accrued under this tariff that are not paid in full within the time provided by Section 2., preceding, will be subject to the following late payment charge: 1.5 % Per Month Uncollectible Check Char For any check returned to the Company due to insufficient funds , uncollected funds or closed account: $15.00 per check returned. 146714. Issued: November 14, 1995 Effective: November 24 , 1995 Issued by:George F. Holland Title:President and Chief Executive Officer Contract Number Service Description (RESERVED FOR FUTURE USE) APPENDIX A EffectiveRates Date