SmartStop Inc.pdf

PAGE 1
ORIGINAL
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 1 7 1997
SmartStop, Inc.Boise. Idaho
~-..._.. -..-...'..... . .. ... . ....
SMARTSTOP, INC.
STATE OF IDAHO
TITLE SHEET
IDAHO TELECOMMUNICATIONS TARIFF
This tariff contains the descriptions, regulations, and rates
applicable to the furnishing of service and facilities for
telephone communications services provided by SmartStop,
Inc., with principal offices at 5440 SW Westgate Drive, Suite
217, Portland, OR 97220. This tariff applies for services
furnished within the state of Idaho. This tariff is on file with
the Idaho Public Utilities Commission , and copies may be
inspected , during normal business hours, at the company
principal place of business.
Issued By:
Issued: December 5 1997 Effective: December 17, 1997
Larry Bauman, President
SmartStop, Inc.
5440 SW Westgate Dr., #217 Portland, OR 97220
PAGE 2
ORIGINAL
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 1 7 1997
SmartStop, Inc.
Boise, Idaho
-""......- -
CHECK SHEET
Sheets 1 through 21 inclusive of this tariff are effective as of the date
shown at the bottom of the respective sheets. Original and revised sheets as
named below comprise all changes from the original tariff and are currently in
effect as of the date on the bottom of this page.
Sheet Revision
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Sheet Revision
Original
Original
Original
Original
Original
Original
Original
Original
Original
Issued By:
Issued: December 5,1997 Effective: December 17, 1997
Larry Bauman, President
SmartStop, Inc.
5440 SW Westgate Dr., #217 Portland, OR 97220
PAGE 3
ORIGINAL
Idaho P~blic Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 1 71997
SmartStop, Inc.
Boise, Idaho
TABLE OF CONTENTS
Title Sheet.. ....... ............. ..........................
......................................................... .......
....... 1
Check Sheet............ ............. ...................................................... ....................................
Table of Contents. ................... ..............
........................................................... ...............
Symbols ..........................................................................................................................
Tariff Format........... .............. .............. ............. ....................... .................. ................ ......
Section 1. Technical Terms and Abbreviations ..............................................................
Access Line .......................................................................................................
Account Number................................................................................................ 7
Am Best Calling Card .........................................................................................
COCOT ............................................................................................................. 7
COPT ................................................................................................................ 7
Common Carrier ................................................................................................
Subscriber ......................................................................................................... 7
Debit Card Calls ................................................................................................
DriveLine Plus Calling Card............................................................................... 7
Independent Payphone Provider.......................................................................
LEC ...................................................................................................................
Local Access and Transport Area ..................................................................... 8
Measured Charge..............................................................................................
SmartStop Card Calls........................................................................................ 8
SmartStop Communications..............................................................................
Telecommunications.......................................................................................... 8
TransCard Calling Card .........................................,...........................................
Section 2. Rules and Regulations ..................................................................................
1 Terms of Tariff .............................................................................................
2 Use of Services ........................................................................................ 10
2.4 Responsibilities of Subscriber .................................................................. 13
5 Cancellation or Interruption of Services.................................................... 14
Billing Arrangements................................................................................ 15
Billing of Calls........................................................................................... 16
9 Contested Charges .................................................................................. 16
10 Taxes......................................................................................................
11 Deposits ................................................................................................. 17
12 Directory Assistance............................................................................... 17
Section 3. Description of Service. .......... ............................. ................. ................. ....... 18
Issued: December 5 1997 Effective: December 17,1997
Issued By:Larry Bauman, President
SmartStop, Inc.
5440 SW Westgate Dr., #217 Portland, OR 97220
PAGE 4
ORIGINAL
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 1 7 1997
SmartStop, Inc.
Boise. Idaho
1 General Description of Services................................................................ 18
2 Calling Card Service.................................................................................. 18
3.4 Calculation of Usage Rates ...................................................................... 18
5 Minimum Call Completion Rate ................................................................
6 Service Offerings......................................................................................
Section 4 Rates and Charges... ...................... ................................ .................... ......... 21
1 SmartStop Communications Calling Card Rates...................................... 21
2 Charges Computation.............................................................................. 21
3 Rate Schedules ........................................................................................
1 DriveLine PLUS Calling Card Card Service ....................................... 24
2 AmBest Calling Card Service ............................................................. 25
3 TransCard Calling Card Service......................................................... 26
3.4 COCOT, COPT and IPP Service........................................................ 27
Issued: December 5,1997 Effective: December 17, 1997
Issued By:Larry Bauman, President
SmartStop, Inc.
5440 SW Westgate Dr., #217 Portland, OR 97220
PAGE 5
ORIGINAL
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 1 7 1997
SmartStop, Inc.
Boise. ld3ho
SYMBOLS
The following are the only symbols used for the purposes indicated below:
D - Delete or Discontinue
I - Change Resulting In An Increase in Rates
M - Moved From Another Tariff Location
N - New
R - Change Resulting In A Reduction in Rates
T - Change In Text or Regulation But No Change In Rate or Charge
Issued: December 5, 1997 Effective: December 17,1997
Issued By:Larry Bauman, President
SmartStop, Inc.
5440 SW Westgate Dr., #217 Portland, OR 97220
PAGE 6
ORIGINAL
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 1 7 1997
SmartStop, Inc.Boise, Idaho
TARIFF FORMAT
A. Sheet Numbering - Sheet numbers appear in the upper right corner of thepage. Sheets are numbered sequentially. However, new sheets are
occasionally added to the tariff. When a new sheet is added between sheets
already in effect, a decimal is added. For example, a new sheet added between
sheets 14 and 15 would be 14.
B. Sheet Revision Numbers - Revision numbers also appear in the upper
right corner of each page. These numbers are used to determine the most
current sheet version on file with the Idaho Public Utilities Commission ("PUC"
For example, the 4th revised Sheet 14 cancels the 3rd revised Sheet 14.
Because of various suspension periods , deferrals, etc. the Idaho PUC follows in
their tariff approval process, the most current sheet number on file with the
Commission is not always the tariff pages in effect.
C. Paragraph Numbering Sequence - There are five levels of paragraph
coding. Each level of coding is subservient to its next higher level.
D. Check Sheets - When a tariff filing is made with the Idaho PUC, an
updated check sheet accompanies the tariff filing. The check sheet lists the
sheets contained in the tariff, with a cross reference to the current revision
number. When new pages are added , the check sheet is changed to reflect the
revision. All revisions made in a given filing are designated by an asterisk (*
There will be no other symbols used on the check sheet if these are the only
changes made to it (i.e., the format, etc. remains the same, just revised revision
levels on some pages). The tariff user should refer to the latest check sheet to
find out if a particular sheet is the most current on file with the Idaho PUC.
Issued: December 5,1997 Effective: December 17, 1997
Issued By:Larry Bauman, President
SmartStop, Inc.
5440 SW Westgate Dr., #217 Portland, OR 97220
PAGE 7
ORIGINAL
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 1 7 1997
SmartStop, Inc.
Boise. Idaho
Section 1. TECHNICAL TERMS AND ABBREVIATIONS
Access Line - An arrangement from a local exchange telephone company
or other common carrier, using either dedicated or switched access, which
connects a customer location to SmartStop location or switching
center.
Account Number - A numerical code, one or more of which may be
assigned to a customer, to enable SmartStop to identify the service user
so it may rate and process the call.
AmBest Calling Card - A prepaid calling card that offers speed dial and
voicemail function.
COCOT - A Company Owned Coin Operated Telephone.
COPT - A Coin Operated Pay Telephone.
Common Carrier - A Company or entity providing telecommunications
services to the public.
Customer - The calling party utilizing the services of SmartStop and
responsible for the payment of charges.
Debit Card Calls - Calls for which charges are billed not to the originating
telephone number but are deducted from the face value of the debit card.
Company debit card calls do not result in a bill being sent to the customer.
DriveLine Plus Calling Card - - A prepaid calling card that is specifically
designed to be sold to truck drivers. It offers speed dial and voicemail
functions, and provides other services unique to truck drivers.
Issued: December 5,1997 Effective: December 17 1997
Issued By:Larry Bauman, President
SmartStop, Inc.
5440 SW Westgate Dr., #217 Portland, OR 97220
PAGE 8
ORIGINAL
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 1 71997
SmartStop, Inc.
Boise, Idaho
~--_._,. ,
SECTION 1. TECHNICAL TERMS AND ABBREVIATIONS (Cont'd).
IPP - An Independent Payphone Provider.
LEC - Used throughout this tariff to mean "Local Exchange Carrier
Local Access and Transport Area (LATA) - The term "Local Access
Transport Area" denotes a geographical area established by the U.
District Court for the District of Columbia in Civil Action No. 82-0192
within which a local exchange company provides communications
services.
Measured Charge - A charge assessed on a per minute basis in
calculating the charges due for a completed call.
SmartStop Card Calls- Calls for which charges are billed not to the
originating telephone number, but to a SmartStop Phone Card.
SmartStop - Used throughout this tariff to mean SmartStop, Inc.
Telecommunications - The transmission of voice communications or
subject to the transmission capabilities of the service, the transmission of
data , facsimile , signaling, metering, or other similar communications.
TransCard Calling Card - - A prepaid calling card that offers speed dial
and voicemail functions.
Issued: December 5,1997 Effective: December 17,1997
Issued By:Larry Bauman, President
SmartStop, Inc.
5440 SW Westgate Dr., #217 Portland, OR 97220
PAGE 9
ORIGINAL
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FlUNG
DEC 1 7 1997
SmartStop, Inc.Boise, Idaho
SECTION 2. RULES AND REGULATIONS
Terms of Tariff
1.4
This tariff contains the regulations and rates applicable to
intrastate resale telecommunications services provided by
SmartStop for telecommunications between points within
the State of Idaho. SmartStop s services are furnished
subject to the availability of facilities and subject to the
terms and conditions of this tariff.
The services of SmartStop are not part of a joint
undertaking with any other entity providing
telecommunications channels, facilities or services, but do
involve the resale of the Message Toll Services (MTS)
and Wide Area Telecommunications Services (WATS) of
underlying common carriers who may be subject to the
jurisdiction of this commission.
The rates and regulations contained in this tariff apply
only to the services furnished by SmartStop and do not
apply, unless otherwise specified, to the lines , facilities, or
services provided by a local exchange telephone
company or other common carrier for use in accessing
the services of SmartStop.
The services of SmartStop are furnished to purchasers of
SmartStop Phone cards. The purchase of a card makes
available to the purchasing subscriber SmartStop
nationwide services , including the intrastate services
offered under the terms and conditions of this tariff.
Issued By:
Issued: December 5,1997 Effective: December 17,1997
Larry Bauman, President
SmartStop, Inc.
5440 SW Westgate Dr., #217 Portland, OR 97220
PAGE 10
ORIGINAL
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 1 7 1997
SmartStop, Inc.
Boise. Idaho
SECTION 2. RULES AND REGULATIONS (Cont'
Use of Services
2.4
SmartStop s services may be used for any lawful purpose
consistent with the transmission and switching
parameters of the telecommunications facilities utilized in
the provision of services.
The use of SmartS top s services to make calls which
might reasonably be expected to frighten , abuse, torment
or harass another, or in such a way as to unreasonably
interfere with use by others, is prohibited.
The use of SmartStop s services without payment for
service or attempting to avoid payment for service by
fraudulent means or devices, schemes, false or invalid
numbers, false calling or credit cards or false SmartStop
Calling Cards or false numbers of such cards
prohibited.
SmartStop s services are available for use twenty-four
hours per day, seven days per week.
SmartStop does not transmit messages pursuant to this
tariff, but its services may be used for that purpose.
SmartStop s services may be denied for other violations
of this tariff.
If a SmartStop Card is inactive for any 6-month period,
such card shall be deactivated , and a deactivation fee
equal to 15% of the card balance, or $2.00, whichever is
greater, shall be charged to the card. In the event that
the holder of the card desires to reactivate the card, a
$2.00 re-activation fee will be charged to the card.
Effective: December 17 1997
Issued By:
Issued: December 5,1997
Larry Bauman, President
SmartStop, Inc.
5440 SW Westgate Dr., #217 Portland, OR 97220
PAGE 11
ORIGINAL
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 1 7 1997
SmartStop, Inc.
Boise. Idaho
-.~ '
SECTION 2. RULES AND REGULATIONS (Cont'
A purchaser of a SmartStop card may obtain a refund of
any unused portion of a card by returning the card to the
company, with a written request for such refund.
A purchaser of a SmartStop Card is responsible for all
losses in the event that the card is lost, stolen , or used by
an unauthorized person. In the event a card is lost or
stolen, a purchaser may contact Customer Relations and
have the unused portion of a card balance transferred to
a new card and identification number.
SmartStop may refuse or terminate service to customers
in violation of State of Idaho statutes or Idaho Public
Services Commission rules.
Liability of SmartStop
SmartStop shall not be liable for loss or damage
sustained by reason of any failure in or breakdown of
facilities associated with SmartStop or for any interruption
or delay of services, whatever shall be the cause of such
failure, breakdown, or interruption , and whether negligent
or otherwise, and however long it shall last. In no event
shall SmartStop liability for any service exceed the
charges applicable under this tariff to such service.
SmartStop shall be indemnified and saved harmless by
any subscriber, user or by any other entity against claims
for libel , slander or the infringement of copyright arising
from the material transmitted over its services; and
against all other claims arising out of any act or omission
of a subscriber or of any other entity in connection with
the services provided by SmartStop.
Issued By:
Issued: December 5,1997 Effective: December 17 1997
Larry Bauman, President
SmartStop, Inc.
5440 SW Westgate Dr., #217 Portland, OR 97220
PAGE 12
ORIGINAL
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 1 7 1997
SmartStop, Inc.
Boise, Idaho
SECTION 2. RULES AND REGULATIONS (Cont'd)
3.4
SmartStop is not liable for any act or omission of any
entity furnishing facilities or services connected with or
provided in conjunction with the services SmartStop.
SmartStop shall not be liable for any personal injury, or
death of any person or persons , nor for any loss or
damage sustained by reason of acts, mistakes,
omissions , errors or defects in providing its services,
whatever shall be the cause, and whether negligent or
otherwise.
SmartStop shall not be liable for and shall be indemnified
and saved harmless by any subscriber, user or other
entity from any and all loss, claims , demands , suits , or
other action or any liability whatever, whether suffered,
made, instituted, or asserted by any subscriber, user or
any other entity or any personal injury to , or death of, any
person or persons, and for any loss, damage , defacement
or destruction of the premises of any subscriber, user or
any other entity of any other property whether owned or
controlled by the subscriber, user or others, caused or
claimed to have been caused, directly or indirectly, by any
act or omission of the subscriber, user or others or by any
installation , operation , failure to operate, maintenance
removal , presence , condition, location or use of services
facilities or equipment provided by SmartStop which is not
the direct result of SmartStop s negligence. No agents or
employees of any other entity shall be deemed to be the
agents or employees of SmartStop.
Issued By:
Issued: December 5,1997 Effective: December 17 1997
Larry Bauman, President
SmartStop, Inc.
5440 SW Westgate Dr., #217 Portland, OR 97220
PAGE 13
ORIGINAL
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 1 7 1997
SmartStop, Inc.Boise, Idaho
.. .
SECTION 2. RULES AND REGULATIONS (Cont'd)
SmartStop shall not be liable for any failure of
performance due to causes beyond its control , including,
without being limited to, acts of God , fires, floods or other
catastrophes , national emergencies, insurrections, riots or
wars , strikes, lockouts , work stoppage or other labor
difficulties, acts or omissions of other carriers, and any
law, order, regulation or other action of any governing
authority or agency thereof.
The included tariff language does not constitute a
determination by the Commission that a limitation of
liability imposed by the Company should be upheld in a
court of law. Acceptance for filing by the Commission
recognizes that it is a court's responsibility to adjudicate
negligence and consequential damage claims. It is also
the court's responsibility to determine the validity of the
exculpatory clause.
Issued: December 5,1997 Effective: December 17 1997
Issued By:Larry Bauman, President
SmartStop, Inc.
5440 SW Westgate Dr., #217 Portland, OR 97220
PAGE 14
ORIGINAL
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 1 7 1997
SmartStop, Inc.
Boise, Idaho
SECTION 2. RULES AND REGULATIONS (Cont'
2.4 Responsibilities of the Subscriber
2.4.
2.4.
2.4.
2.4.4
The subscriber is responsible for payment for use of
SmartStop Calling Card Cards and for complying with
tariff regulations. The subscriber is also responsible for
the payment of charges for calls which the subscriber
elects to continue following notification that the prepaid
amount on the SmartStop calling card then in use has
been fully used. The subscriber is responsible for
payment of all card calls on direct and LEC-billed cards.
The subscriber is responsible for compliance with the
applicable regulations set forth in this tariff.
The subscriber is responsible for establishing its identity
as often as necessary during the course of a call.
The subscriber is responsible for identifying the station,
party, or person with whom communication is desired
and/or made at the called number.
Issued By:
Issued: December 5,1997 Effective: December 17,1997
Larry Bauman, President
SmartStop, Inc.
5440 SW Westgate Dr., #217 Portland, OR 97220
PAGE 15
ORIGINAL
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 1 7 1997
SmartStop, Inc.
Boise, Idaho
SECTION 2. RULES AND REGULATIONS (Cont'
Cancellation or Interruption of Services
Without incurring liability, SmartStop may immediately
discontinue services to a subscriber or may withhold the
provision of ordered or contracted services:
(A)For nonpayment of any sum due SmartStop
following full use of the value of the card, with
denial of credit through the issuer of a major credit
card.
(B)
(C)
For violation of any of the provisions of this tariff,
For violation of any law, rule , regulation or policy of
any governing authority having jurisdiction over
SmartStop s services, or
(D)By reason of any order or decision of a court
public service commission or federal regulatory
body or other governing authority prohibiting
SmartStop from furnishing its services.
Without incurring liability, SmartStop may interrupt the
provision of services at any time in order to perform testsand inspections to assure compliance with tariff
regulations and the proper installation and operation of
SmartStop s equipment and facilities and may continue
such interruption until any items of non- compliance or
improper equipment operation so identified are rectified.
Service may be discontinued by SmartStop, without
notice to the subscriber, by blocking traffic to certain
countries, cities, or exchanges , or by blocking calls using
certain customer authorization code, when SmartStop
Issued By:
Issued: December 5,1997 Effective: December 17 1997
Larry Bauman, President
SmartStop, Inc.
5440 SW Westgate Dr., #217 Portland, OR 97220
PAGE 16
ORIGINAL
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 1 7 1997
SmartStop, Inc.
Boise, Idaho
SECTION 2. RULES AND REGULATIONS (Cont'd)
deems it necessary to take such action to prevent
unlawful use of its service. SmartS top will restore service
as soon as it can be provided without undue risk, and will
upon request by the customer affected, assign a new
account number to replace the one that has been
deactivated.
Billing Arrangements
SmartStop Card Calls:Charges for calls of this type willbe prepaid upon purchase by the subscriber of a
SmartS top Calling Card. SmartS top customer service
agents will have itemized call detail information on-line in
order to answer customers' questions. Upon verification
that the caller is a SmartStop customer written
itemization of charges can be obtained from customer
service.
Credit Card Call Itemization of charges posted to credit
cards will be included on the subscriber s regular monthly
statement from the card-issuing company, or a monthly
statement in the case of LEC and direct billed Cards.
Issued By:
Issued: December 5,1997 Effective: December 17 1997
Larry Bauman, President
SmartStop, Inc.
5440 SW Westgate Dr., #217 Portland, OR 97220
PAGE 17
ORIGINAL
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 1 7 1997
SmartStop, Inc.Boise. Idaho
--......
SECTION 2. RULES AND REGULATIONS (Cont'
Billing of Calls:All charges due by the subscriber are payable
at any agency duly authorized to received such payments. Any
objection to billed charges should be promptly reported to the
Company. Adjustments to customers' bills should be made to the
extent that records are available and/or circumstances exist which
reasonably indicate that such charges are not in accordance with
approved rates or that an adjustment may otherwise be
appropriate.
Contested Charges: All bills are presumed accurate, when they are
rendered to the customer after such bills are rendered to the
customer. In the case of a billing dispute between the Subscriber
and SmartStop for service furnished to the Subscriber, which
cannot be settled with mutual satisfaction , the Subscriber can take
the following course of action up to 3 years of the billing date per
IC 61-642 and Commission Rule IDAPA 3141.01.203.03.
1 First, the Subscriber may request, and Carrier will provide
an in-depth review of the disputed amount by contacting
customer service at: 1-800-717-5485. The undisputed
portion and subsequent bills must be paid on a timely basis
or the service may be subject to disconnect.
If a user is not satisfied with SmartStop s resolution of a
disputed charge, the user may file an appropriate complaint
with the Idaho Public Utility Commission. The Commission
address is:
Idaho Public Utility Commission
PO Box 83720
Boise , Idaho 83720-0074
[phone]
Issued By:
Issued: December 5,1997 Effective: December 17 1997
Larry Bauman, President
SmartStop, Inc.
5440 SW Westgate Dr., #217 Portland, OR 97220
PAGE 18
ORIGINAL
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 1 7 1997
SmartS top, Inc.
Boise. Iclabo
SECTION 2. RULES AND REGULATIONS (Cont'
10 Taxes All federal, state and local taxes
~,
excise tax, gross
receipts tax, sales tax, municipal Service tax) are included in the
amount deducted for each call that is placed through a prepaid
telephone calling card.
Deposits SmartStop does not require a deposit from the
Subscriber.
12 Directory Assistance
Assistance.
SmartStop does not provide Directory
Issued: December 5,1997 Effective: December 17 1997
Issued By:Larry Bauman, President
SmartStop, Inc.
5440 SW Westgate Dr., #217 Portland, OR 97220
PAGE 19
ORIGINAL
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 1 7 1997
SmartStop, Inc.
Boise, Idaho
SECTION 3. DESCRIPTION OF SERVICE
3.4
General Description of Services:SmartStop provides
interexchange telecommunications services including
switched and dedicated access long distance
communications service. Calls are rated based on the
duration of the call. SmartStop also provides COCOT
COPT and IPP services.
Calling Card Service:Calling Card Service is a product that
is neither time of day nor distance sensitive while calling
within the United States, that provides prepaid calling card
service (see "Service Offerings" below).
Calculation of Usage Rates:Billing for a call placed over the
SmartStop network is based on the duration of .the call.
Billing is in increments set forth in the rate schedules. Calls
are rounded up to the next full increment. Timing of each
call begins as specified below, and ends when either the
calling party or the called party hangs up.
3.4.When Billing Charges Begin and End for Phone
Calls:The Customer long distance usage
charge is based on the actual usage of the
Company network. Usage begins when the
called party picks up the receiver, (i.e. when 2-way
communication , often referred to as "conversation
time" is possible.
).
When the called party picks up
it is determined by hardware answer supervision in
Which the local telephone company sends a signal
to the switch or the software utilizing audio tone
detection. When software answer supervision is
employed up to 60 seconds of ringing is allowed
before it is billed as usage of the network. A call is
terminated when the calling or called party hangs
up.
Issued: December 5,1997 Effective: December 17 1997
Issued By:Larry Bauman, President
SmartStop, Inc.
5440 SW Westgate Dr., #217 Portland, OR 97220
PAGE 20
ORIGINAL
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 1 7 1991
SmartStop, Inc.
Boise, Idaho
u, .
SECTION 3. DESCRIPTION OF SERVICE (Cont'd)
Minimum Call Completion Rate:A customer can expect a call
completion rate of not less than 99% during peak use periods for all
FG D services ("1 +" dialing).
Service Offerings
SmartStop Calling Card Service : This service permits use of
a prepaid SmartStop Calling Card for placing long distance
calls. Users may purchase these cards at a variety of retail
outlets or through other distribution channels. SmartStop
Calling Cards are available at face values of $5.00 to
$50.00. A call is placed by dialing an 800 number to obtain
access to SmartStop s network. The caller is prompted byan automated voice response system to enter his/her
account number, and then to enter the terminating telephone
number.
A SmartStop s processor tracks the call duration
and destination on it's calling card products for rating
purposes on a real time basis. The total price of each
call , including applicable taxes, is deducted from the
prepaid amount on the caller SmartStop card.
Should the balance on the card approach zero , the
caller is so advised , and , if desired , the caller may
follow voice prompts to reach a live operator who will
aid the user in accomplishing a recharge.
Special features are available for use with
some SmartStop cards. These features include
speed-calling capability for two-digit dialing of up to
ninety numbers. In addition , multiple calls can be
made without re-dialing an access number or account
number.
Issued By:
Issued: December 5,1997 Effective: December 17,1997
Larry Bauman, President
SmartStop, Inc.
5440 SW Westgate Dr., #217 Portland, OR 97220
PAGE 21
ORIGINAL
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 1 7 1997
SmartStop, Inc.Boise. Idaho
SECTION 3. DESCRIPTION OF SERVICE (Cont'd)
SmartStop offers universal origination from
anywhere in the United States and termination both
domestically and internationally. Availability of
termination may be limited by SmartStop s operating
authority limits, or by service availability for
international direct dialing. Not all of SmartStop
cards will have international termination ability.
SmartStop provides COCOT, COPT and IPP services. All
interstate services, operator services and directory services
shall be provided by SmartStop underlying carrier.
Intrastate calls are charged in full minute increments, with a
four (4) minute minimum.
Issued: December 5,1997 Effective: December 17 1997
Issued By:Larry Bauman, President
SmartStop, Inc.
5440 SW Westgate Dr., #217 Portland, OR 97220
PAGE 22
ORIGINAL
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 1 7 1997
SmartStop, Inc.Boise, Idaho
SECTION 4. RATES AND CHARGES
SmartStop Calling Card Rates
SmartStop will enter agreements with retailers or
other distributors of a SmartStop card to discount
the price of cards purchased by a particular retailer
or other distributor in order to induce the distributor
to offer the cards to end users. These distribution
arrangements will not affect the rates charged to
end users of the cards.
SmartStop may enter special arrangements with
certain customers who purchase cards in volume
directly from SmartStop. The discount will consist
of reductions of price f~Jr the denomination of card
or cards being purchased.
Charges Computation
Calls processed by SmartStop are rated and
charged in accordance with the rate schedules set
forth herein.
Issued: December 5, 1997 Effective: December 17,1997
Issued By:Larry Bauman, President
SmartStop, Inc.
5440 SW Westgate Dr., #217 Portland, OR 97220
PAGE 23
ORIGINAL
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 1 7 1997
SmartStop, Inc.
Boise, Idaho
--.. ,
SECTION 4. RATES AND CHARGES (Cont'd)
2.4
Chargeable time begins when the called party
answers and a connection has been established.
Chargeable time ends when either party "hangs
" thereby releasing the network connection.
Calls are measured and billed in increments set
forth in the rate table for each service offering;
fractional minutes of use are rounded up to the
next full increment. Calls beginning in one rate
period and ending in another will be billed at the
rate applicable to at the beginning of the call.
Consumers using SmartStop will not be charged
for unanswered or uncompleted calls.
All Calling Card Cards other than LEC billed , Credit
billed cards and direct billed cards expire six (6)
months after the date of last use, or last recharge,
whichever is later. Credit calling cards (LEC and
direct billed) and those continually recharged
would not expire.
Call detail history is available on any particular card
for a charge of $5.00 per request; provided
however, detail is not available for periods
excess of nines months from the date of request.
Hearing and Speech Impaired Persons:Intrastate
toll message rates for TDD users shall be evening
and night calls.
Telecommunications Relay Service:For intrastate
toll calls received from the relay service, the
Company will when billing relay calls, discount
relay service calls by 50 percent of the otherwise
applicable rate for a voice non relay call except that
Issued: December 5,1997 Effective: December 17 1997
Issued By:Larry Bauman , President
SmartStop, Inc.
5440 SW Westgate Dr., #217 Portland, OR 97220
PAGE 24
ORIGINAL
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 1 7 1997
SmartStop, Inc.
Boise. Idaho
SECTION 4. RATES AND CHARGES (Cont'd)
where either the calling or called party indicates
that either party is both visually hearing and
visually impaired , the call shall be discounted 60
percent off the otherwise applicable rate for the
voice nonrelay call. The above discounts apply
only to time sensitive elements of a charge for the
call and shall not apply to per call charges such as
a credit card surcharge.
Issued: December 5,1997 Effective: December 17 1997
Issued By:Larry Bauman, President
SmartStop, Inc.
5440 SW Westgate Dr., #217 Portland, OR 97220
PAGE 25
ORIGINAL
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 1 7 1997
SmartStop, Inc.
Boise. Idaho
SECTION 4. RATES AND CHARGES (Cont'd)
3 Rate Schedules
DriveLine PLUS" Calling Card Service:A prepaid
call1ing card service that is offered to truck drivers.
The service includes access to special services
that are uniquely useful to truck drivers, including
voice mail , load services and road condition
information. Customers will reach SmartStop
network via a toll free number. A customer who
elects to use this service will pay the tariffed rates
for calls charged to the card. Card calls are billed
in one-minute initial and additional increments.
Per Minute Rates:
DriveLine Plus Calling Card:
Per Minute Rates:
Card cost
Card Cost
Card Cost
Face
$10.
$20.
$40.
Rate
$0.
$0.
$0.
All cards recharge at the rate of $0.25 per minute.
Issued: December 5,1997 Effective: December 17,1997
Issued By:Larry Bauman, President
SmartStop, Inc.
5440 SW Westgate Dr., #217 Portland, OR 97220
PAGE 26
ORIGINAL
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 1 7 1997SmartStop, Inc.
Boise" Idaho
SECTION 4. RATES AND CHARGES (Cont'd)
AmBest Calling Card" Service: Prepaid card
service is a prepaid long distance calling card
service. As Users access the service their usage
is automatically deducted from the remaining card
balance. These prepaid cards are decremented in
1 minute increments.
Per Minute Rates:
Card cost
Card cost
Card cost
Face
$5.
$10.
$20.
Rate
$0.
$0.
$0.
Recharges are available in $10.00 and $20.00 increments with recharges
being at the rate of $0.
Issued: December 5,1997 Effective: December 17 1997
Issued By:Larry Bauman, President
SmartStop, Inc.
5440 SW Westgate Dr., #217 Portland, OR 97220
PAGE 27
ORIGINAL
Idaho P~blic Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 1 7 1997
SmartStop, Inc.
Boise, Idaho
SECTION 4. RATES AND CHARGES (Cont'd)
4..TransCard Calling Card" Service: Prepaid card
service is a prepaid long distance calling card
service. As Users access the service their usage
is automatically deducted from the remaining card
balance. These prepaid cards are decremented in
1 minute increments.
Per Minute Rates:
Card cost
Card cost
Card cost
Card cost
Card cost
Card cost
Face
$5.
$10.
$20.
$30.
$40.
$50.
Rate
$0.
$0.
$0.
$0.
$0.
$0.
Recharges are available with recharges being at the rate of $0.25 per
minute
Issued: December 5,1997 Effective: December 17, 1997
Issued By:Larry Bauman, President
SmartStop, Inc.
5440 SW Westgate Dr., #217 Portland, OR 97220
PAGE 28
ORIGINAL
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 1 7 1997
SmartStop, Inc.
Boise. fdeho
SECTION 4. RATES AMQ..Q.HARGES (Cont'd)
3.4 COCOT. COPT AND IPP Service:- SmartStop is in the
business of providing Company Owned Coin Operated Telephones, Coin
Operated Pay Telephones and Independent Payphone Provider services. All
interstate services, operator services and directory services shall be provided by
SmartStop s underlying carrier. Intrastate long distance calls are charged in full
minute increments, with a four (4) minute minimum.
Intrastate long distance flat rate, for all periods: $0.25 per minute.Local Calls: $0.
Rev:h: 12/010/97
Issued: December 5,1997 Effective: December 17 1997
Issued By:Larry Bauman, President
SmartStop, Inc.
5440 SW Westgate Dr., #217 Portland, OR 97220