Loading...
HomeMy WebLinkAbout20191220Amendment to Application.pdfFosterDanowsky LLP 904 West Ave. Ste. 107 Jason A. Danowsky Attomey at Law Austin, Texas 78701 (sr2) 708-8700 Fax (5I2) 697-0058 writgltEsBUoskr.com Al{ l0: 2trdanowskfosterdanow www.fosterdanowsky.com t, SSION Decembcr 17 .2019 VIA FIRST CLASS MA]L Diane Hanian Commission Secretary Idaho Public Utilities Commission PO Box 83720 Boise, Idaho 83720-007 4 Re:stM-T-19-01 Application of Simwood, Inc. for a Certificate of Public Convenience and Necessity to provide local and long-distance telecommunications service in Idaho Simwood, Inc. hereby encloses an original (unbound and unstapled) and seven (7) copies of this Amendment to its Application for a Certificate of Public Convenience and Necessity to provide local and long-distance telecommunications service in Idaho. This Amendment corects page 23 of Exhibit 4 to provide the correct address of the Commission. No other changes to the application have been made. Ifyou have any questions conceming this matter, please do not hesitate to contact lTle Respecttully tted, \ Jason A. Enclosures RECEIVED Dear Secretary Hanian: QFac:\,6n BEFoRE THE IDAHO PIIBLIC UTILITIES COMMISSION ::ri I"i-J i j if l iOr 29 DOCKE',T' NO. SIM-T-19.01 . -' ') ) ) ) ,:. : AMENDMENT TO APPLICATION FOR CERTIFICATION AND REQUEST FOR AT]THORITY Pursuant to the rules of the Idaho Public Utilities Commission (the "Commission"). Simwood, Inc. ("Simwood" or "Applicant") respectfully applies for a Ce(ificate of Public Convenience and Necessity to provide facilities-based local exchange and interexchange service in Idaho pursuant to ldaho Code Sections 61-526-528 and IDAPA 31.01.01.I I I (Rules 111& 1 l2) as clarified by Commission Order No. 26665. In support of its Application, Applicant submits this Amendment. This amendment corrects page 23 of Exhibit 4 to provide the coffect address ofthe Commission. No other changes to the application have been made. WHEREFORE, Simwood, Inc., requests that the Idaho Public Utilities Commission enter an order granting a Certificate of Public Convenience and Necessity authorizing Simwood, lnc., to provide resold and facilities-based local exchange telecommunications and interexchange services pursuant to Idaho Code Sections 61-526-528 and IDAPA 3l .01 .01 .1 I 1. Respectf'ully Jason A. Dano kys Texas Bar No 2409231 FosterDanowsky, LLP 904 West Ave. Suite 107 Austin, TX 78701 Office: (512) 708-8700 Fax: (512) 697-0058 danouskt i'losterdanolr skt .c..rm ATTORNEY FOR SIMWOOD, INC. Application of Simwood, Inc. for a Certificate of Public Convenience and Necessity to provide local and long distance telecommunications service in Idaho Simwood, Inc.ldaho Tariff No. I Original Page No. I LOCAL AND INTEREXCHANCI, SI]RVICES TARII.T.. IDAIIO LOCAL AND INTEREXCIIANGE TELL,COMMUNICATIONS SF]RVICES TARIFI OF Simwood, Inc. This tarill'contains the descriptions, regulations, and rates applicable to the provision of local exchange telecommunications services provided by Simwood, Inc. with principal oflices at 5016 Spedale Ct. #304, Spring Hill, TN 37174 for services furnished within the State of Idaho. 'I'his tariff is on file with the ldaho Public lJtilities Commission. and copies may be inspectcd, during normal business hours at the Company's principal placc ofbusiness. ISSUED: IDATE] Issued by: I,IIFEC'IlVB: Il)A-lE] Thomas Hadden. COO 5016 Spedale Ct. #304 Spring Hilt TN 37174 Simwood, Inc.ldaho Tariff No. I Original Page No. 2 LOCAL AND INTEREXCHANGE SERVICES TARIFF CHE,CK SHEET Thomas Hadden, COO 5016 Spedale Ct. #304 Spring Hill TN 37174 Paqe Revision Page Revision I Original 22 Original Original 23 Original 3 Original ?4 Original 4 Original 25 Original 5 Original 26 Original 6 Original 27 Original 7 Original 28 Original u 0riginal 29 Original 9 Original 30 Original l0 Original 3l Original il Original Original t2 Original t)Original 13 Original J+Original 11 Ori,.tinal 35 Original Original 36 Original 16 Original Original t7 Original 38 Original Ili Original Original l9 Original 40 Original 20 Original 41 Original 21 Original Original ISSUED: IDATE] Issued by: EFFL,C'l lVE: I]ATEI Currcnt sheets in the tariff are as follows: I 2 l5 i9 Simwood, Inc.Idaho Tariff No. I Original Page No. 3 LOCAL AND INTI]RI]XCHANCE SERVICES TARIFF EXPLANATION OF SYMBOLS When changes are made in any tariff sheet, a revised sheet will be issued canceling the tariffsheet affected. Changes will be identified on the revised sheet(s) through the use ol the following symbols: (C) To signifu changed rate, regulation or condition. (D) To signify discontinued rate, regulation or condition. (l) To signifu increase. (N) To signifu new material, including a listing, rate, regulation, rule or condition. (R) To signily reduction. (T) To signifu a ohange in the word oftext, but no change in the ratc. rule or condition. (M) Moved from another tariff location. ISSUED: [DATE] Issued by: EFFECTIVE: [DATE] Thomas Iladden. COO 5016 Spedale Ct. #304 Spring Hill TN 37174 Simwood, lnc.Idaho Tariff No. I Original Page No. 4 LOCAL AND IN ITIRI]XCHANGE SERVICES TARIFF APPI,ICATION OI' TARIFF This tariff sets forth the service offerings, rates, terms and conditions applicable to the fumishing of intrastate end-user local exchange communications services by Simwood, Inc., hereinafter referred to as the Company, to Customers within the state of Idaho. The Company's seryiccs are fumished subject to thc availability of facilities and subject to the terms and conditions set forth herein. Simwood, Inc. provides services to businesses who have entered into individual case-based contractual agreements which will govern the rates to be charged fbr the particular services to be provided as well as additional contraotual terms as needed lbr the particular service or location. In the event any term or rate within this tariffis different from or contrary to a contract provision or rate, the contract provision or rate will control. To the extent that the contract does not provide a particular term or pricing lor any local exchange or interexchange service, the rates and prices contained within this tariff will control. Thomas I laddcn. COO 5016 Spcdale Ct. #304 Spring Hill TN 37174 Issued bv: IiFFECTIVE: [DATEI This tariffis on file with the Idaho Public Utilities Commission. In addition, this tariffis available for review at the main office of Simwood, Inc. at 5016 Spedale Ct. #304, Spring Hill, TN i7174. ISStJED: [DATE] Simwood, Inc.ldaho Tariff No. I Original Page No. 5 I.OCAL ANI) IN I LItIiX('l IANCII SIIRVICES In RIFI-' SECTION I . DEFINITIONS For the purpose of this tariff, the following definitions witl apply Access Line - An arrangement from a local exchange telephone company or other common carrier, using either dedicated or switched access, which connccts a Customer's location to Carrier's location or switching center. Authorization (Access) Code - A numerical code, one or more of which may be assigned to a Customer, to enable Carrier to identifu the origin of service of the Customer so it may rate and bill the call. All authorization codes shall be the sole property of Carrier and no Customer shall have any property or other right or interest in the use of any particular authorization code. Automatic numbering identification (ANI) may be used as or in connection with the authorization code. Authorized User - A person, firm or corporation authorized by the Customer to be an end-user of the service of the Customer. Automatic Numbering ldentification (ANI) - A type of signaling provided by a local exchange telephone company which automatically identifies the local exchange line from which a call originates. Commission - The ldaho Public Utilities Commission Common Carrier - An authorized company or entity providing tclecommunications services to the public Company - Simwood, Inc., the issuer of this tariff. Customer - The person, lirm or corporation that orders service and is responsible for the payment of charges and compliance with the terms and conditions of this tarill. Customer Premises - A location designated by the Customer for the purposes ol'connecting to the Company's services. Customer Terminal Equipment - 'ferminal cquipmcnt provided by the Customer. End Office - The LEC switching system oflce or serving wirc center where Customer station loops are terminated for purposes ol interconnection to each other and,/or to trunks. Thomas Hadden, COo 5016 Spedale Ct. #304 Spring Hill TN 37,l74 ISSLIED: [DATE] Issued by: IrlrlrLC'l'lVL: IDA I Ll Simwood, lnc.Idaho Tariff No. I Original Page No. 6 I,OCAL AN t) IN'I'tiRIIXCHANGE SERVICT.]S TARIFF End-User Premises - A location designated by the Customer for the purposes of cormecting to the Company's services. Equal Access - A form of dialed access provided by local cxchange companies whereby interexchange calls dialed by thc Customer are automatically routed to the Company's network. Presubscribed Customers may also roule interexchange calls to the Company's network by dialing an access code supplied by the Company. Exchange Telephone Company or Telephone Company - f)enotes any individual, partnership, association, joint-stock company, trust, or corporation authorized by the appropriate regulatory bodies to engage in providing public switched communication service throughout an exchange area, and between exchange areas within the LATA. IXC or Interexchange Carrier - A long distance telecommunications services provider. Interruption - The inability to completc calls due to equipment malfunctions or human errors. Intemrption shall not include, and no allowance shall be given for service difliculties such as slow dial tone, circuits busy or other network and/or switching capability shortages. Nor shall Interruption include the failure ofany service or facilities provided by a common carrier or other entity other than the Carrier. Any Interruption allowance provided within this Tariff by Carrier shall not apply where service is interrupted by the negligence or willful act of the Customer, or where the Carrier, pursuant to the terms of this Tarifl terminates service because of non-payment olbills, unlawful or improper use of the Carrier's facilities or service, or any other reason covered by this Tariff or by applicable law. LATA - A I-ocal Access and Transport Area established pursuant to the Modification of Final Judgment entered by the United States District Court for the District of Columbia in Civil Action No. 82-0192; or any other geographic area designated as a LATA in the National Exchange Carrier Association, Inc. 'l ariff F.C.C. No. 4, or its successor tarif(s). LEC - Local Exchange Company refers to the dominant, monopoly local telephone company in the area also served by the Company. Monthly Recurring Charges - The monthly charges to the Customer for services, facilities and equipment, which continue for the agreed upon duration of the service. Serving Wire Center - A specified geographic point from which the vertical and horizontal coordinate is used in calculation ofairline mileage. ISSUED: [DA1'11]EFFECTIVE: [DATE] Issued by Thomas l{adden, COO 5016 Spedale Ct. #304 Spring Hill TN 37174 Simwood, lnc.Idaho Tariff No. I Original Page No. 7 LOCAL AND INTEREXCHANGT, ST.]RVICES TARIFF Shared Inbound Calls - Refers to calls that are terminaled via the Customcr's Company-provided local exchange Iine. Shared Outbound Calls - Refers to calls in Feature Group (FGD) exchanges whereby the Customer's local telephone lines are presubscribed by the Company 1o the Company's outbound service such that "l + l0-digit number" calls are automatically routed 10 the Company's or an IXC's network. Calls to stations within the Customer's [.ATA may be placcd by dialing 'I0XXX' or "l01XXXX" with 1 + lO-digit number." Station - The network control signaling unit and any other equipment provided at the Customer's premises which enables the Customer to establish communications connections and to eft'ect communications through such conneclions. Subscriber - 'l'he person, firm, partnership, corporation, or other entity who orders telecommunications service lrom Simwood. Service may be ordered by, or on behalfof, those who own, lease or otlerwise manage the pay telephone, PBX, or other switch vehicle from which an End User places a call utilizing the services of the Company. Non-Recurring Chargc ("NRC") - The initial charge, usually assessed on a one-time basis. to initiate and establish service. Point of Presence ("POP") - Point of Prcsence Preferred Customer Discount ("PCD") - A discounl added to the monthly invoice and deduoted from the rack rate for grandfathered products and term contract discount Recurring Charges - Monthly charges to the Customer fbr services, and equipment. which continues for the agreed upon duration of the service. Remote Call Forward ("RCF") - A servicc whereby calls placed to a telephone number are automatically forwarded by central oflice equipment to another number designated by the end user. The Remote Call Forwarding number may be either a diflerent exchange (remote) or another central office area within the same exchange (local). Additional paths may be provided to handle multiple calls to the Remote Call Forwarding number as long as there are at least an equal number of lines at the terminating end. Any toll portions of calls are billed to t}re Customer. Service - Any means of service offered herein or any combination thereol. Issued by: EFFECTIVE: IDATE] 'l'homas Hadden. COO 5016 Spedale Ct. #304 Spring Ilill l N 37174 ISSUED: [DATE] Simwood, Inc.Idaho Tariff No, I Original Page No. 8 LOCAL AND IN'fEREXCHANCE SERVICES TARIFF Service Order - 'lhc written or verbal request for Company services by the Customer and the Company in the format devised by the Company. A Service Order initiates the respective obligations ofthe parties as set forth therein and pursuant to this tariff. Switched Access Origination/Termination - Where access between the Customer and the interexchange carrier is provided on local exchange oompany Feature Croup circuits and the connection to the Customer is a LED-provided access line. The cost of switched F eature Group access is billed to the interexchange carrier. Usage Charges - Charges for minutes or messages travcrsing over local exchange flacilities. User or End User - A Customer, Joint User, or any other person authorized by a Customer to use service provided under this tariff. Thomas I Iadden, COO 5016 Spedale Ct. #304 Spring Hill 'IN 37174 ISSUED: [DATE] Issued by EFFECTIVE: [DATE] Terminal Dquipment - Any telecommunicalions equipment other than thc transmission or receiving cquipment installed at a Company location. Simwood, Inc. LOCAI- AN D INTIIRIIX(-- I IANG L SIIRV ICE,S TARI FF SECTION 2. RI.]LES AND RI.](;I]LATIONS 2.1 Undertaking of the Company 2.1.1 Scope Idaho Tariff No. I Section 2 Original Page I The Company undcrtakes to fumish communications service pursuant to the terms of this tariff in connection with one-way and/or two-way inlbrmation transmission originating from points within the State ofldaho and terminating within a local calling area as defined herein. The Company is responsible under this tariffonly for the services and lacilities provided hereunder, and it assumes no responsibility for any service provided by any other entity that purchases acoess to the Company network in order to originatc or terminate its own services, or to communicate with its own Customers. 2.1.2 Shortage of [quipment or Facilities A. The Company reserves the right to limit or to allocate the use of existing facilities, or ofadditional facilities offered by the Company, when necessary because of lack of flacilities, or due to some other cause beyond the Company's control. B. The fumishing of service under this tariff is subject to the availabilily on a continuing basis of all the nccessary facililies and is limited to the capacity of the Company's facilities as well as lacilities the Company may obtain from other carriers to furnish service from time to time as required at the sole discretion olthe Company. 2.1.3 Terms and Conditions Idaho Tariff No. I Scction 2 Original Pagc 2 C. Service is provided on the basis ofa minimum period ofat least thirty (30) days, 24-hours per day. I]or the purposc of computing charges in this tariff. a month is considered to havc thirty (30) days. ISSUED: IDATE]Llll;LC'l.lVE: IDAI El Issued bv:Thomas Hadden. COo 5016 Spedale Ct. #304 Spring Hill TN 37174 ldaho Tariff No. I Original Page No. 9 Simwood, Inc. ISSU[,D: IDATE] D. Customers may be required to enter into written service orders which shall contain or rel-erence a specific description ofthe service ordered, the rates to be charged. the duration oflhe services, and the terms and conditions in this tarilT. Customers will also be required to execute any other documents as may be reasonably requested by thc ComPanY. E. Except as otherwise stated in the tariff, at thc cxpiration ofthe initial tcrm specified in each Service Order, or in any cxtension thereof, service shall continue on a month to month basis at the then current rates unless terminated by either party upon notice. Any termination shall not relieve the Customer of its obligation to pay any charges incurred under the service order and this tariff prior to termination. The rights and obligations which by their nature extend beyond the termination ofthe term ofthe service order shall survive such termination. F. Service may be terminated upon written notice to the Customer if: l. the Customer is using the service in violation ofthis tariff: or G. This tariff shall be interpreted and govemed by the laws of the State of ldaho without regard for its choice of laws provision. H. Any other Telephone Company may not interfere with the right of any person or entity to obtain service directly from the Company. No person or entity shall be required to make any payment. incur any penalty, monetary or otherwise, or puchase any services in order to have the right to obtain service directly from the Company. I. To the extent that either the Company or any other Telephone Company exercises control over available cable pairs, conduit, duct space, raceways, or other facilities needed by the other to reach a person or entity, the party cxercising such control shall make them available to the other on terms equivalent to those under which the Company makes similar facilities under its control available to its Customers. At the reasonable request of either party, the Company and the Other Telephone Company shall jointly atlempt to obtain fiom the owner ofthe property aocess fbr the other party to serve a person or entity. ldaho 'fariff No. I Original Page No. l0 EFF-ECTIVE: IDA I F]l Issued by:Thomas Hadden, COO 5016 Spedale Ct.#304 Spring Hill'I'N 37174 LOCAI- ANI) IN'l lll{llxcllAN(ili SIiRVICI[S TARIFF 2. the Customer is using the servioe in violation of the law. Simwood, Inc.ldaho I'ariff No. 1 Original Page No. I I LOCA I, AND IN'IIIR I],XCHANGE SERV ICBS I'AITI F'I.' J. The Company hereby reserves its rights to establish service packages specific to a particular Customer. These contracts may or may not be associated with volume and/or term discounts. All service packages established by the Company will be filed with the Commission prior to the fumishing oi service. 2.1.d Limitations on Liabilih' A. Except as otherwise stated in this section, the liability of the Company for damages arising out ofeither: (l) the fumishing of its services, including but not limited to mistakes, omissions, intemlptions, delays, or errors, or other defects, representations, or use of these services or (2) the lailure to fumish its service, whether caused by acts or omission, shall be limited to the extension ofallowances to the Customer for interruptions in service as set forth in Section 2.7. B. Except for the extension ofallowances to the Customer for interruptions in service as set forth in Section 2.7, the Company shall not be liable to a Customer or third party for any direct, indirect, special, incidental, reliance. consequential, exemplary or punitive damages, including, but not limited to, loss of revenue or profits, for any reason whatsoever, including, but not limited to, any acl or omission. thilure to perform, delay, interruption, failure to provide any service or any failure in or breakdown of facilities associated with the scrvice. C. The liability of the Company for errors in billing that result in overpayment by the Customer shall be limited to a credit equal to the dollar amount erroneously billed or, in the event that payment has been made and service has been discontinued, to a refund ofthe amount erroneously billed. D. The Company shall be indemnified and saved harmless by the Customcr from and against all loss, liability, damage and expense, including reasonable counsel fees, due to: 1 . Any act or omission ol': (a) the Customer, (b) any other cntity fumishing scrvice. equipment or faoilities for use in conjunction with scrvices or facilities provided by the Company; or (c) common carriers or warehousemen, except as contracted by the Company; 2. Any delay or failure of performance or equipment due to causes beyond the Company's control, including but not limited to, acts of God, flres, floods, ISSTJBD: IDAI'El EFFECl'lVE: IDA'I'E] lssued by:l'homas Hadden. COO 501 6 Spedale Ct. #304 Spring IIill TN 37174 Simwood, lnc.Idaho Tariff No. I Original Page No, l2 LOCAL AND INTEREXCHANGE SERVICES TARIFI.' earthquakes, hurricanes, or other catastrcphes; national emergencies. insurrections, riots, wars or other civil commotions; strikes, lockouts, work stoppages or other labor difficulties; criminal actions taken against the Company; unavailability, failure or malfunction of equipment or facilities provided by the Customer or third parties; and any law, order, regulation or other action olany governing authority or agency thereof: 3. Any unlawlul or unauthorized use of the Company's lacilities and services; 4. Libel, slander, invasion of privacy or infringement of patents, tradc secrets, or copyrights arising from or in connection with the material transmitted by means ol'Company-provided facilities or services; or by means of the combination ol' Company-provided lacilities or services; a. Breach in the privacy or security of communications transmitted over the Company's l'acilities; b. Changes in any of the facilities, opemtions or procedures of the Company that render any equipment, facilities or services providcd by thc Customcr obsolete, or require modification or alteration of, such equipment, Iacilities or services, or otherwise alfect their use or performance, except where reasonable notice is required by the Company and is not providcd to thc Customer, in which event the Company's liability is limited as set forth above in Section 2. I .1.A. Defacement of or damage to Customer premises resulting liom the fumishing of services or equipment on such premises or the installation or removal thereof; d. Injury to property or inj ury or death to persons, including claims for payments made under Workers' Compensation law or under any plan for employee disability or death benefits, arising out of, or caused by, any act or omission of the Customer, or the construction, installation, maintenance, presence, use or removal of the Customer's f-acilities or equipment connected, or to be connected to the Company's facilities; e. Any noncompletion of calls due to network busy conditions; Thomas Hadden, COO 5016 Spedale Ct. #304 Spring llill TN 37174 c ISSIJI'.1): IDA It'.1 Issucd bv: EF'l'tsC'l'l Vti: [DATE] Simwood, lnc.ldaho Tariff No. I Original Pago No. I3 LOCAL AND INTEREXCHANGE SERVICES TARIFF f. Any calls not actually attempted to be completed during any period that service is unavailable; g. And any other claim resulting from any ac1 or omission of the Customer or patron(s) of the Customer relating to the use of the Company's services or fhcilities. E. The Company does not guarantee nor make any warranty with respect to installations provided by it for use in an explosive atmosphere. (1. Failurc by the Company to assert its rights pursuant 10 one provision olthis tariff does not prccludc thc Company lrom asserting its rights under other provisions. H. Directory Errors - In the absence of gross negligence or willful misconduct, no liability lbr damages arising from errors or mistakes in or omissions of directory listings. or errors or mistakes in or omissions oflisting obtainable lrom the directory assistance operator, including errors in the reporting thereof, shall attach to the Company. An allowance for errors or mistakes in or omissions of published directory listings or fbr errors or mistakes in or omissions oflisting obtainable fiom thc dircctory assistance operator shall be at the monthly tari ff rate lbr each listing, or in the case ofa free or no-charge directory listing, credit shall equal two times the monthly tariff rate f,or an additional listing, for the life of the directory or the charge period during which the error, mistake or omission occur. l. With respect to Emergency Number 91 1 Service: This service is offered solely as an aid in handling assistance calls in connection with fire, police and other emergencies. The company is not responsible lor any losses, olaims, demands, suits or any liability whatsoever, whether suffered, made instituted or asserted by the Customer or by any other party or person lbr any personal injury or death ofany person or persons, and for any loss, damage or destruction of any property, whether owned by the Customer or others, caused or claimcd to have been caused by: (1) mistakes, omissions, 'l'homas Hadden, COO 5016 Spedale Ct. #304 Spring Hill TN 37174 ISSUED: [DA] t,l Issucd hv: F. The Company makes no warranties or representations, EXPR-ESS OR IMPLIDD, either in f'act or by operation of law, statutory or otherwise, including warranties of merchantability or fitness for a particular use, except those expressly set lbrth herein. EFFECTIVE: LDATEJ Simwood, lnc,Idaho TariffNo. I ()riginal Page No. 14 LOCAL AND IN IIiRIIX(lI{ANGE SI'.t{VlCt.ls TARIFF interruptions, delays, errors or other defects in the provision of service. or (2) installation, operation, failure to operate, maintenance, removal, presence, condition, local or use ofany equipment and lacilities furnishing this service. 2. Neither is the Company responsible for any inliingement, nor invasion of the right ofprivacy ofany person or persons, caused or claimed to have been caused directly or indirectly, by the installation, operation, failure to operate, maintenance, removal, presence, condition, occasion or use of emergency 91 I servics features and the equipment associated therewith, or by any services fumished by the Compiury, including, but not limited to the identification of thc telephone number, address or name associated with the telephone used by the party or parties accessing emergency 9l I scrvice, and which arise out of the negligence or other wrongful act of the Company, the Customcr, its users, agencies or municipalities, or the employees or agsnts ofany one of them. 3. When a Customer with a nonpublished telephone number, a-s defined herein. places a call to the emergency 911 service, the Company will release the name and address of the calling party, where such information can be determined. to the appropriate local govemmental authority responsible for emergency 911 service upon request of such governmental authority. By subscribing to service under this tariff, the Customer acknowledges and agrees with the release of information as described above. J. 'l'he included tariff languagc does not constitute a determination by the Commission that a limitation of liability imposed by the Company should be upheld in a court of law. Acceptance for filing by the Commission recognizes that it is a court's responsibility to adjudicate negligence and consequential damage claims. It is also the court's responsibility to determine the validity of the exculpatory clause. 2. 1.5 Notifi cation of Service-Affecting Activities The Company will provide the Customer reasonable notification of scrvicc-affccting activities that may occur in normal operation of its business. Such activities may include, but are not limited to, equipment or facilities additions, removals or rearrangements and routine preventative maintenamce. Generally, such activities are not specilic to an individual Customer but affect many Customers' services. No specific advance notification period is applicable to all service activities. The Company will work cooperatively with the Customer to determine the reasonable notification requirements. With some emergency ISSUED: [DATEI EFFECI'IVE: [DATE] Issued bv:Thomas Iladden. COO 5016 Spcdale Ct. #304 Spring Hill TN 37174 Simwood, Inc.Idaho Tariff No. I Original Page No. l5 LOCAL AND INTERIIXCHANGII SERVICES TARITF or unplanned service-affecting conditions, such as an outage resulting from cable damage, notification to the Cuslomer may not he possible. 2.1.6 Provision of Equipment and Facilities A. The Company shall use reasonable efforts to maintain only the facilities and equipment that it fumishes to the Customer. The Customer may not nor may the Customer permit others to rearrange, disconnect, remove, altempt to repair, or otherwise interfere with any of the facilities or equipment installed by the Company. except upon the writlen consent ofthe Company. B. The Company may substitute, change or rearrange any equipment or facility at any time and from time to time, but shall not thereby alter the technical parameters of the service provided the Customer. C. Equipment the Company provides or installs at the Customer Premises for use in connection with the services the Company offers shall not be used fbr any purpose other than that for which the equipment is provided. D. Except as otherwise indicated, Customer provided station equipment at the Customer's premises for use in connection with this service shall be so constructed. maintained and operated as to work satisfactorily with the facilities of the Company. the through transmission of signals by Customer provided equipment or fbr the quality of, or defects in, such transmission; or 2. the reception of signals by Customer-provided equipment; or 3. network control signaling where such signaling is performed by Customcr- provided network control signaling equipment. ISSUED: [DATE]EFFECTIVE: IDATE] lssued by:Thomas I ladden. COO 5016 Spcdalc Ct. #304 Spring Hill TN 37174 E. The Company shall not be responsible for the installation. operation, or maintenance of any Customer providcd communications cquipment. Where such equipment is connected 1o the lacilities fumished pursuant to this tariff. thc responsibility ofthe Company shall be limited to the furnishing olfacilities offered Subject under this tariff and to the maintenance and operation of such facilities. to this responsibility, the Company shall not bc responsible for: Simwood, lnc.Idaho Tariff No. I Original Page No. 16 LOCAL AND INI'I]REXClIANGE SERVICES TARIFF 2. 1.7 Non-Routine Installation At the Customer's request, installation and/or maintenance may be perfbrmed outside the Company's rcgular business hours or in hazardous locations. In such cases, charges based on cost of the actual labor, material, or othcr costs incurred by or charged to the Company will apply. Ifinstallation is started during regular business hours, but. at the Customer's request, extends beyond regular business hours into time periods including. but not limited to, weekends, holidays, and/or night hours, additional charges may apply. 2.1.8 Special Construction Subject to the agreement ofthe Company and to all ofthc regulations contained in this tariff, special construction offacilities may be undertaken on a reasonable efforts basis at the request ofthe Customer. Special construction is conslruction undertaken: 1. where l-acilities are not prcsently available, and therc is no other requirement for the facilities so constructed; 2. of a type other than that which the Company would normally utilize in the fumishing of its services; 3. over a route othcr than that which the Company would normally utilize in the fumishing of its services; 4. in a quantity greater than that which the Company would normally construct; 5. on an expcdited basis; 6. on a temporary basis until permanent facilities arc availablc; 7. involving abnormal costs; or 8. in advance olits normal conslruction. 2.1.9 Ownership of Facilities Title to all lacilities provided in accordance with this tariffrcmains in the Company, its partners, agents, contractors or suppliers. 2.2 Prohibitcd Uses 2.2.1 'l'hc services the Company offers shall not be used fbr any unlawful purpose or for any usc as to which the Customer has not obtained all required governmental approvals. authorizations, licenses, oonsenls and permits. ISSUDD: IDATE]tFF'ECTIVE: IDATEI Issued by:Thomas Hadden, COO 5016 Spedale Ct. #304 Spring Hill TN 37174 Simwood, Inc.Idaho Tariff No. I Original Page No, l7 LOCAL AND INTEREXCHNNGE SERVICES TARIFF 2,2.2 -lhe Company may require applicants for service who intend to use the Company's ollbrings for resale and/or for shared use to file a letter with thc Company confirming that their use of the Company's offerings complies with relevant laws and thc Public Utilitics Commission of Idaho's regulations, policies, orders. and decisions. 2,2.3 The Company may block any signals being transmittcd over its Network by Customers which cause interfbrence to thc Company or other users. Customcr shall be relievcd ofall obligations to make payments for charges relating to any blocked Service and shall indemnily the Company fbr any claim, judgment or liability resulting fiom such blockage- 2.2.4 A Customer. joint user, or authorized user may not assign, or transfer in any manner, the service or any rights associated with the service without the written consent of the Company. The Company will permit a Customer to transfer its existing service to another entity if the existing Customer has paid all charges owed to the Company for regulated communications services. Such a transfer will be treated as a disconnection of existing service and installation ofnew service, and non-recurring installation charges as stated in this tariff will apply. 2.3 Obligations of the Customer 2.3.1 (]eneral The Customer shall be responsible tbr: A. the payment of all applicable charges pursuant lo this tarif'l B. damage to or loss of the Company's facilities or equipment caused by the acts or omissions of the Customer; or the noncompliance by the Customer, with these regulations; or by fire or theft or other casualty on the Customer Premises, unless caused by the negligence or willful misconduct of the employees or agents ofthe Company; C. providing at no charge, as specified from timc to time by the Company, any nccdcd equipment, space and power to operate Company facilities and equipment installed on the premises of the Customer, and the lcvel of heating and air conditioning necessary to maintain the proper operating environment on such premises; l'homas I'laddcn. C(X) 50I 6 Spcdalc (lr. #304 Spring FIill TN 37174 lSSllED: LDA'rEl lssucd by: EFFECTIVE: [DATE] Simwood, lnc. ISSUED: [DATEI Idaho Tariff No. I Original Page No. 18 I-OCAI- AND INTEREXCHANGE SERVICES'I'ARITI.- D. obtaining, maintaining, and otherwise having full responsibility for all rights-of- way and conduit necessary lbr installation of fiber optic cable and associated equipment used to provide Communications Services to the Customer from the cable building entrance or property line to the location of the equipment space described above in Section 2.3. | .C. Any and all costs associated with the obtaining and maintaining the rights-olway described herein, including the costs ofaltering the structure to permit installation of the Company provided facilities, shall be bome entirely by, or may be charged by the Company, to the Customer. The Company may require the Customer to demonstrate its compliance with this section prior to accepting an order for service. E. providing a safc place to work and complying with all laws and regulations regarding the working conditions on the premises at which Company employees and agents shall be installing or maintaining the Company's facilities and equipment. The Customer may be required to install and maintain Company facilities and equipment within a hazardous area if, in the Company's opinion. iniury or damage to the Company employees or property might result liom installation or maintenance by the Company. The Customer shall be responsible lbr identifuing, monitoring, removing and disposing of any hazardous material (e.g., lriable asbcstos) prior to any construction or installation work; F. complying with all laws and regulations applicable to, and obtaining all consents, approvals, licenses and permits as may be required with respect to, the location of Company facilities and equipment in any Customer premises or the rights-of- way f,or which Customer is responsible under Section 2.3.1.D; and granting or obtaining permission for Company agents or employees to enter the premises of the Customer at any time for the pulpose of installing, inspecting, maintaining. repairing, or upon termination of service as stated herein, removing the facilities or equipment of the Company; G. not creating or allowing to be placed any liens or other encumbrances on the Company's equipment or facilities; and H. making Company lacilities and equipment available periodically for maintenance purposes at a time agreeable to both the Company and the Customer. No allowance will be made for the period during which service is interrupted for such purposes. EFFECTIVE: [DATEI Issued bv:Thomas Hadden, COO 5016 Spedale Ct. #304 Spring llill TN 37174 Simwood, Inc.Idaho Tariff No. I Original Page No. 19 LOCAL AND INTEREXCHNNGE SERVICES TARIFF A. '[he Customer will be liable for damages to the facilities of the Company and for all incidental and consequential damages caused by the negligent or intentional acts or omissions ofthe Customer, its oflicers, employees, agents, invites, or oontractors where such acts or omissions are not the direct result ofthe Company's negligence or intentional misconduct. B. The included tarifflanguage does not constitute a determination by the Commission that a limitation of liability imposed by the Company should be upheld in a court of law. Acceptance for filing by the Commission recognizes that it is a coun's responsibility to adjudicate negligence and consequential damage claims. It is also the court's responsibility to determine the validity of the exculpatory clause. C. l'o the extent caused by any negligent or intentional act of the Customer as described in (A), preceding, the Customer shall indemnifu, defend and hold harmless the Company from and against all claims, actions, damages, liabilities, costs and expenses, including reasonable attomeys'fees, for (l) any loss, destruction or damage to property ofany third party, and (2) any liability incurrcd by the Company to any third party pursuant to this or any othff tarif'f ol the Company, or otlerwise, for any intemrption of, interference to, or other defect in any service provided by the Company to such third party. D. The Customer shall not asse( any claim against any other Customer or user of thc Company's services lor damages resulting in whole or in part fiom or arising in connection with the fumishing of service under this tariff including but not limitedto mistakes, omissions, intem:ptions, delays, errors or other defects or misrepresentations, whether or not such other Customer or user contributed in any way to the occurrence of the damages, unless such damages were caused solely by the negligent or intentional act or omission of the other Customer or user and not by any act or omission of the Company. Nothing in this tariff is intended either to limit or to expand Customer's right to assert any claims against third parties for damages ofany nature other than those described in the preceding sentenoe. ISSTJED: IDATE]EFFECTIVE: [DATE] Issued by:'fhoma^s Hadden, COO 5016 Spedale Ct. #304 Spring l{ill TN 37174 2.3.2 l,iability of the Customer Simwood, lnc.Idaho Tariff No. I Original Page No. 20 LOCAI, AND INTEREXCHANGE SERVICES'IARIF F 2.;l Customer Equipment and Channels 2.4.1 General A user may transmit or receive information or signals via the facilities of the Company. The Company's services are designed primarily for the transmission of voice-grade telephonic signals, except as otherwise stated in this tariff. A user may transmit any form ofsignal that is compatible with the Company's equipment, but the Company does not guarantee that its services will be suitable for purposes other than voice-grade telephonic communication except as specilically stated in this tariff. 2.4.2 Station Equipment A. ['crminal equipment on the user's prcmises and the electric power consumed by such equipment shall be provided by and maintained at the expense ol the user. The user is responsible for the provision ol'wiring or cable to connect its terminal equipment to the Company MPOP. B. The Customer is responsible for ensuring that Customer-providcd equipment connected to Company equipment and facilities is compatible with such equipment and facilities. The magnitude and character of the voltages and currents impressed on Company-provided equipment and wiring by the connection, operation, or maintenance ofsuch equipment and wiring shall be such as not to cause damagc to the Company-provided equipment and wiring or injury to the Company's employees or to other persons. Any additional protective equipment required to prevent such damage or injury shall be provided by the Company at the Customer's expense, subject to prior Customer approval ofthe equipment expense 2.4.3 Interconnection of Facilities A, Any special interf'ace equipment necessary to achieve compatibility between the facilities and equipment of the Company used lbr fumishing Communications Services and the channels, facilities, or equipment ofothers shall be provided at the Customer's expense. B. Communications Services may be connected to the services or facilities of other communications carriers only whcn authorized by, and in accordance with, the terms and conditions of the tarifl.s olthe other communications carriers which are applicable to such connections. Thomas Hadden, COO 5016 Spedale Ct. #304 Spring Hill TN 37174 ISSUED: [DATE] Issued by: EFFEC'l'IVE: [DATE] Simwood, lnc.Idaho Tariff No. I Original Page No. 2l LOCAL AND INTEREXCHANGE SERVICES TARIFF C. Facilities lumished under this tariff may be connected to Customer provided terminal equipment in accordance with the provisions of this tariff. All such terminal equipment shall be registered by the Federal Communications Commission pursuant to Part 68 of Title 47, Code of Federal Regulations; and all user-provided wiring shall be installed and maintained in compliance with thosc regulations. 2.5 Customer Deposits and Advance Payments 2.5,1 Advancc Payments The Compury does nol collect advance payments or deposit. 2.5.2 I)eposits ]-hc Clompany does not require deposits liom Customers 2.6 Payment Arrangements 2.6.1 Paymcnt for Service A. General The Customcr is responsible lbr the payment of all charges for facilities and services furnished by the Company to the Customer and to all Authorized [J sers by the Customcr. regardless of whether those services are used by the Customer ilself or are resold to or shared with other persons. The Customer is responsible for payment ofany use, gross receipts, excise, access or other local, state, federal and 9l I taxes, charges or surcharges (however designated) (excluding taxes on Company's net income) imposed on or based upon the provision, sale or use of Network Services. Customers will only be charged once, on either an interstate or intraslate basis, for any nonrecurring or usage based charges. Thomas Hadden. COO 5016 Spedale Ct.#304 Spring Hill TN 37174 ISSTJED: lDn'l Ll lssued by: EFFECTIVE: [DATE] Simwood, lnc.Idaho Tariff No. I Original Page No. 22 LOCAt, AND INTI],RIIXCHANCE SERVICES TNRIFF B. Taxes, Fees and Surcharges The Company rcserves the right to bill any and all applicable taxes, fees and surcharges in addition to normal rates and charges for services provided to the Customer. where permitted by law. Taxes and fees include, but are not limited to: Federal Excise Tax. Gross Receipts Tax, Idaho Telecommunications Service Assistance Program, and Universal Service. lJnless otherwise specified in this tariff, such taxes, fees and surcharges are in addition to rates as quoted in this tariff and will be itemized separately on Customer invoices. 2.6.2 Billing and Collcction of Charges The Customer is rcsponsible for payment ofall charges incuned by the Cuslomer or other Authorized Users for services and facilities furnished to the Customer by the Company. A. Nonrecurring charges are due and payable within thirty (30) days after the invoice datc. unless otherwisc agrccd to in advance. B. The Company shall present invoices tbr recurring charges monthly to the Customer, in advancc ofthe month in which service is provided, and Recurring Chargcs shall bc duc and payable within thirty (30) days after the invoice date. When billing is based on customer usage, charges will be billed monthly ibr the preceding billing periods. C. The Monthly Recurring Charges are billed in advance. Monthiy Recurring Charges are accrued in lull as of the first day of the billing cycle in which the service is fumished. 'l'herefore, the Monthly Recurring Charges are not subject to pro-rating if service is disconnected prior to the end ofa billing period. D. Billing of the Customer by the Company will begin on the Service Commencement Date, which is the first day following the date on which the Company notifies the Customer thal the service or facility is available for use, except that the Service Commencement Date may be postponed by mutual agreement of the parties, or if the service or facility does not conform to standards set forth in this tariff or the Scrvice Order. Billing accrues tlrough and includes the day that the service, circuit, arrangement or component is discontinued. E. 'I hc Company may apply a late payment charge to Customers receiving basic or packaged business services ifany portion ofthe Customer's payment is received by the Thomas Hadden, COO 5016 Spedale Ct. #304 Spring Hill TN 37174 ISSUED: [DATE] Issued by: EFFECTIVE: [DATE] Simwood, Inc.ldaho 'l'ariff No. I Original Page No. 2-1 I,OCAL AND IN'IEREXCHANGE SERVICES TARIFF Collection procedures are unaffected by the application of the late payment or financc charge. The late payment charge does not apply to final amounts. F. The Customer will be assessed a charge of twenty dollars ($25.00) for each check or other payment type submitted by the Customer to the Company that a bank or other tlnancial institution reluses to honor. G, If service is disconnected by the Company in accordance with Section 2.7 following and later restored, restoration of service will be subject to all applicable installation charges. 2.6.3 Disputed Bills A. ln the evcnt that a billing dispute occurs conceming any charges billed to the Customer by the Company, the Company may require the Customer to pay the undisputed portion of the bill to avoid discontinuance of service for non- payment. The Customer must submit a documented claim for the disputed amount. The Customer will submit all documentation as may reasonably be required to support the claim. Al[ claims must be submitted to the Company within a reasonable period of time after receipt of billing for those services and in accordance with ldaho law. If the Customer does not submit a claim as stated above, the Customer waives all rights to filing a claim thereafter. B. Unless disputed the invoice shall be deemed to be correct and payable in full by the Customer. If the Customer is unable to resolve any dispute with the Company. then the Customer may file a complaint with the Idaho Public Utilities Commission, I l33l W. Chinden Blvd., Building 8, Suile 201-A, Boise, ID 83714:,208-334-0300 or l-800-432- 0369. C. If the dispute is resolved in favor olthe Customer and the Customer has withheld the disputed amount, no interest, credits or penalties will apply. ISSUED: [DATE]EFFECTIVE: IDN I.F,I Issued bv:Thomas Hadden, COO 5016 Spedale Ct. #304 Spring Hill TN 37174 Company afier the payment due date, or if any portion of the payment is received by the "Due Before Date" in funds which are not immediately available upon presentmcnt. The late payment charge shall be applied to the portion ofthe payment not received by the dale due, multiplied by a factor. The late factor shall be 1.57o per month. A Finance Charge of 1.5% shall apply to the outstanding balance of charges, as at the end ofthe "Due Bcfore Date", with effect from the second month after the charges are first applied, and every month thereafter. Simwood, Inc.Idaho Tariff No. I Original Page No. 24 I,O(]A I, AN t) INI'I]RT.]X(]IIANCII SERVICES TARI FF 2.7 Discontinuance of Sen'ice 2.7.1 Service may be disconnected after seven (7) days written notice for any of the following reas()ns: A. The Customer did not pay undisputed delinquent bills for local exchange services or paid a delinquent bill for local exchange services with any dishonored check. B. The Customer failed to abide by the terms of a payment arrangement. C. The Customer misrepresented the Customer's identity for the purpose of ohtaining telephone service. D, The Company determines as prescribed by relevant state or other applicable standards that the Customer is willfully wasting or interl'ering with service through improper equipment or otherwise. E, '[ he Customer is using service(s) for which the Customer did not apply. 2.7.2 Lt least 24 hours beibre actual termination, the Company will attempt to contact the Customer affected to apprize the Customer ofthe proposed termination action and steps to take to avoid or delay termination. Service will not be terminaled in the event that a lbrmal or informal complaint conoeming termination is filed with the Commission. 2.7.3 Service may be disconnected without notice for any ollhe fbllowing reasons A. A condition immediately dangerous or hazardous to life, physical safety or property exists, or it is necessary to prevent a violation of federal, state or local safety or health codes. B. The company is ordered to terminate service by any court, the Commission, or any other duly authorized public authority. C. ln the event of fraudulent use of the Company's network, where the service(s) was (were) obtained, dive(ed or used without the authorization or knowledge of the Company, the Company will discontinue service without notice and/or seek legal recourse to recover all costs involved in enforcement ofthis provision. Thomas Hadden. COO 5016 Spedale Ct. #304 Spring Hill TN 37174 ISSUED: IDATE] Issued by: EFFECTIVE: [DATEI Simwood, lnc.ldaho TariffNo. I Original Page No. 25 I,OCAL AND INTEREXCHANGE SERVICL,S 1'AIII},F D. The Company has tried diligently to meet the notice requirements but has been unsuccesstul in its attempt to contact the Customer affected. E. l-he Customer has misrepresented the Customer's identity lbr purposes of obtaining telephone service and has an outstanding bill exceeding $ 100. F. LJpon the Customer's insolvency, assignment for the benefit of creditors, filing for bankruptcy or reorganization, or lhiling to discharge an involuntary petition within the time permittcd by law. G. Upon the Company's discontinuance of service to the Customer under Section 2.7.I or 2.7.2., the Company, in addition to all other remedies that may be available to the Company at law or in equity or under any other provision of this tariff, may declare all future monthly and other charges that would have been payable by the Customer during the remainder ofthe term for which such services would have otherwise been providcd to the Customer to be immediately due and payable. 2.8 Cancellation of Application for Service 2.8.1 Applications for service cannot be canceled without the Company's agreement. Where the Company permits a Customer to cancel an application for service prior to the start ofservicc or prior to any special construction, no charges will be imposed except lbr those specified below. 2.8.2 Where, prior to cancellation by the Customer, the Company incurs any expenses in installing the service or in preparing to install the service that it otherwise would not have incurred, a charge equal to the costs incurred by the Company, shall apply, but in no case shall this charge exceed the sum ofthe charge for the minimum period ofservices ordered, including installation charges, and all charges others levy against the Company that would have been chargeable to the Customer had service commenced. ISSLJED: [DA]'E]E,F-FE(ITIVE: [DAl I I issued by:Thomas Iladden, COO 5016 Spedale Ct.#304 Spring Hill TN 37174 2.8.3 Where thc Company incurs any expense in conneclion with special construction, or where special arrangements of facilities or equipment have begun, before the Company receives a cancellation notice, a charge equal to the costs incurred by the Company applies. In such cases, the charge will be based on such elements as t}te cost ofthe equipment, facilities, and material, the cost of installation, engineering, labor, and supervision, general and administrative expense, other disburscments, depreciation, maintenancc, taxcs. provision for Simwood, Inc.Idaho TariffNo. I Original Page No. 26 LOCAL AND INTEREXCHANCE SERVICES ]'ARI}'F retum on investment, and any other costs associaled with the special construction or arrangements. 2.8.4 The special charges described in 2.8.1 through 2.8.3 will be calculated and applied on a case-by-case basis. 2.9 Changes in Service Requested If the Customer makes or requests material changes in circuit engineering, equipment specifications, service parameters, premises locations, or otherwise materially modifies any provision of the application for service, the Customer's installation fee shall bc adjusted accordingly. Intemrptions in service that are not due to the negligence ot, or noncompliance with the provisions of this tariffby, the Customer or the op€ration or malfunclion of the facilities, power or equipment provided by the Customer, will be credited to the Customer as set forth in 2.6.1 for the part of the service that the interruption affects. 2.10.1 General A. Service Outage. A credit allowance will be given when service is interruptcd, except as specified below. A service is interrupted when it becomes inoperative to the Customer, e.g., the Customer is unable to transmit or receive, because of a cross-talk, stalic or olher transmission problem, the Company will respond to a Customer's report of such a "service outage" in accordance with IDAPA 31.41.01 Rule 503. Customer's bills witl be appropriately and automatically credited pursuant to the terms of Rulc 503. B. Receipt and Recording of Reports. The Company will provide for the receipt of Customer trouble reports at all hours and make a full and prompt investigation ofand response to all reports. 'I'he Company will maintain an accurate record of trouble reports made by its Customers. This record will include accurate identification of the Customer or service affected, the time, date and nature of the report, the action taken to clear the trouble or satisry the Customer, and the date and time oftrouble clearance or other disposition. I'his record will be available to the Commission or its authorized representatives upon request at any time within two (2) years of the date of the record. ISSUED: IDATEI EFFECTIVE: [DATE] Issucd bv:'I'homas Hadden, COO 5016 Spedale Ct. #304 Spring Hill TN 37174 2,10 Allowances for Intcrruptions in Service Simwood, Inc.Idaho Tariff No. I Original l'agc No. 27 l.O(lAl. ANI) IN I Elttrx(ll IAN(il: SLRVI('llS TARIFF C. Repair Commitmcnts. Commitments to the Customer for repair service will be set in accordance with Rule 503.'l'he Company will make every reasonable attempt to lullill repair commitments to its Customers. Customers will be timely notified of unavoidable changes. Failure to meet a repair oommitment does not relieve the Company ofthe credited provisions in Rule 503.01, unless the Customcr fails to kecp an appointment the Customer agreed to when the original commitment was made. D. Restoration of Service. Whcn thc Company providing local exchange is informed by a Customer of a local exchange service outage, the Company will restore service within lorty-eigh(48) hours after the report ofthe outage, except: l. For outages reported on Thursday, the company must restore service no later than the following Monday by 6pm.; and 2. For outages reported on Friday, Saturday or Sunday, the company must restore service no laler than the following Tuesday by 6pm. E. Extenuating Circumstances. Following disruption of telephonc service caused by natural disaster or other causes not within the telephone company's control and allecting large groups of customers, or in conditions where the personal saf'ety of an employee would be jeopardized, the telephone company is required to use rcasonable judgment and diligence to restore service, giving due regard lor the needs ofvarious customers. When a customer causes the customer's own service outage or does not make a reasonable effort to arrange a repair visit within the service restoration deadline, or when the telephone company determines that the outage is attributable to the customer's own equipment or inside wire. the telephone company is not required to meet the restoration timelines of Rule 502.01. Following disruption of local exchange service caused by natural disaster or other causes not within the Company's control and aff'ecting large groups of Customers, or in conditions where the personal safbty on an employee would be jeopardized, the Company is not required to provide the credit referred to in Subsection 503.01 as long as it uses reasonable judgment and diligence to restore service, giving due regard fbr the needs ol various Customers and the requirements of the telecommunications service priority (TSP) program. When a Customer causes the Customer's own service outage or does not make a reasonable effort to arrange a repair visit within the service restoration deadline, or when the Company determines that the outage is attributable to the Customer's own equipment or inside wire, the Company is not required to providc to that Customer the credit referred to in Subsection 503.01 . ISSUED: [DATE]EFFECTIVE: [DATE] Issued by:Thomas lladden, COO 5016 Spedale Ct. #304 Spring Hill fN 37174 Simwood, lnc.Idaho Tariff No. I 0riginal Page No. 28 LOCAL AND INTEREXCHANGE SERVICES'I'ARII'F F. Compliance Standard. Each month at least ninety percent (90%) of out-o1'-service trouble reports will be cleared in accordanse with Subsection 503.01 and 503.02. The Company will keep a monthly service record as described in Subsection 502.01 and will notiff the Commission whenever the record indicates the ninety percent (90%) level has not been me1 fbr a period ofthree (3) consecutive months. 2.1 I Cancellation of Service/Tcrmination Liabilitl Ifa Customer cancels a Service Order or terminates services before the completion ofthe term lor any reason whatsoever other than a service intemrption (as delined in Seotion 2.10.1 above), the Customer agrees to pay to the Company termination liability charges. as defined below. These charges shall become duc as of the effective date of the cancellation or termination and be payable within the period, set forth in Section 2.6.2. 2.1 l.l Termination Liability The Customer's termination liability for cancellation ofservice shall be equal to: A. all unpaid Non-Recurring charges reasonably expended by the Company to establish service to the Customer; plus B. any disconnection, early cancellation or termination charges reasonably incurred and paid to third parties by the Company on behalfofthe Customer; plus C. minus a reasonable allowance for costs avoided by the Company as a direct result of the C ustomer's cancellation. 2.12 Cancellation of Service by Customer Customers may cancel service verbally or in writing. The company shall hold the Customer responsible for payment of all charges, including fixed fees. surcharges, etc., which accrue up to the cancellation date. Customers that cancel the primary local exchange line will have the entire Account disconnected, including any secondary line and all associated fealures. In the event the customer executes a term commitment agreement with the company, the customer must cancel service and terminate the agreement in accordance with the agreement terms. ISSUTD: IDATE]I,FFECTIVE: [DATE] Issued by:Thomas Hadden, COO 5016 Spedale Ct. #304 Spring l{ill TN 37174 Simwood, Inc.Idaho TariffNo. I Original Page No. 29 LOCAL AND IN'I-EREXCHANGE SERVICES I'ARIF-T 2.13 Transfcrs and Assignments Neither the Company nor the Customer may assign or transfer its rights or duties in connection with the services and facilities provided by the Company without the written consent of the other party, except that the Company may assign its rights and duties: A. to any subsidiary, parent company or affrliate of the Company; or B. pursuant to any sale or transfer of substantially all the assets of the Company; or C. pursuant to any financing, merger or reorganization ofthe Company. 2.14 Customer Liahility for Unauthorized Use of the Network lJnauthorized use of the network occurs when a person or entity that does not have actual. apparent, or implied authority 10 use the network, obtains the Company's services provided under this tariff. 2.14.1 Customer Liability for Fraud and Unauthorized Usc of Company calling card. A. The Customer is liable for the unauthorized use of the network obtained through the fraudulent use ofa Company calling card, ifsuch a card is offered by the Company, or an accepted credit card, provided that the unauthorized use occurs before the Company has been notified. B. A Company calling card is a telephone calling card issucd by the Company at the Customer's requesl, which enahles the Customer or user(s) authorized by the Customer to place calls over the Network and to have the charges lbr such calls billed to the Customer's account. An accepted credit card is any credit card that a cardholder his requested or applied for and received, or has signed, used, or authorized another person to use to obtain credit. Any credit card issued as a renewal or substitute in accordance with this paragraph is an accepted credit card when received by the cardholder. C. The Customer must give the Company written or oral notice that an unauthorizcd use ofa Company calling oard or an accepted credit card has occurred or may occur as a result of loss. and/or theft. ISSUED: IDATE]EFFECTIVE: [DATE] Issued by:Thomas Hadden, COO 501 6 Spedale Ct. #304 Spring Hill TN 37174 Simwood, Inc.ldaho Tariff No. I Original Page No. 30 I,OCAL AND INTEREXCHANGE SERVICES TARIF'F D. The Customer is responsible for paymenl of all charges lbr oalling card services f'urnished to the Customer or to users authorized by the Customer to use service provided under this tarift unless due to the negligcnce of the Company. This responsibility is not changcd duc to any use, misuse. or abuse olthe Customer's service or Customcr-provided equipment by third parties, the Customer's employees, or the public. The liabilit-v of the Customer for unauthorized use of the Network by credit card fraud will not exceed the lesser ol filiy dollars ($50.00) or the amount of money, property, labor, or services obtained by the unauthorized user bcfore notification to the Company. 2.15 Usc of Customer's Service by Others 2.15.1 Joint Use Arrangements Joint use arrangements will be permiued for all services provided under this tariff. From each joint use arrangement, one member will be designated as the Customer responsible fbr the manner in which the joint use ofthe service will be allocated. The Company will accept orders to start, rearrange, relocate, or discontinue service only from the Customer. Without affecting the Customer's ultimate responsibility for payment of all charges lor the service, each joint user shall be responsiblc for the payment ofthe charges billed to it. 2.16 Notices and Communications 2.16.2 The Customer shall designate on the service order an address to which the Company shall mail or deliver all notioes and other communications, except that Customer may also designate a separate address to whioh the Company's bills for service shall be mailed. 2,16.3 The Company shall designate on the service order an address to which the Customer shall mail or deliver all notices and other communications. except that Company may designate a separate address on each bill for service to which thc Customer shall mail payment on that bill. 2.16.4 Except as otherwise stated in this tariff, all notices or other communications required to be given pursuant to this tariffwill be in writing. Notices and other communications of eitier party, and all bills mailed by the Company, shall be presumed to havc bccn delivered to the other party on the third business day following placement ofthe notice, communication or bill 'l'homas Hadden. C(X) 5016 Spedale Ct. #304 Spring Ilill TN 37174 ISSUED: [DATE] Issued by: EFFECTIVE: [DATE] Simwood, lnc.ldaho Tariff No. I Original Page No. 3l LOCAL AND INTI]RI]XC I IAN(i I-, STJRV ICES TAR I IIII with the U.S. Mail or a private delivery service, prepaid and properly addressed, or when actually receivcd or refused by the addressee, whichever occurs first. 2.16.5 The Company or the Customer shall advise the other party of any changes to the addresses designated fbr notices, other communications or billing, by following the procedures Ibr giving noticc set lorth herein. 2.17 Universal Emergency Tolephone Numher Service (911) Thomas Iladden, COO 5016 Spedale Ct. #304 Spring Hill'l'N 31174 ISStIED: [DA]'El Issued by: EFFECTIVE: [DATE] Universal Emergency Telephone Number Service (91I Service) is an arrangement of Company central office and trunking facilities whereby any telephone user who dials the numbers 911 will reach the emergency report ccnter for the telephone from which the number is dialed or will be routed to an operator if all lines to an emergency report center are busy. lf no emergency report center Customer exists for a central oflice entity, a telephone user who dials the numtrer 911 will be routed to an operator. No call-specific charges apply to 911 calls. Simwood, Inc.Idaho TariffNo. I ()riginal Page No. 32 LOCAL AND INTEREXCHANGE SERVICIIS'I'ARII]II SECTION 3 - SER\'ICE AREAS 3.1 Exchange Service Areas Local exchange services are provided, subject to availability ol' lacilities and equipment. throughout the State ol ldaho. Thomas I{adden, COO 5016 Spedale Ct. #304 Spring Hilt TN 37174 ISSUED: [DATE] lssued by: BI'FECTIVE: [DATE] Simwood, Inc.Idaho Tariff No. I Original Page No. 33 LOCAL AND IN'I'HREXCI IAN(;Ii SIiItVI(]IIS TARIFI, SECTION 4. SERVICE, CHARCES AND SURCHAR(;I.]S 4.1 Service Order and Change Charges Non-recurring charges apply to processing Service Orders for new service, for changes in sen'lce. {.1 .l Sen icc Order Charges Primary Line Connection Charge - applies to requests for initial connection or establishment oftelephone service to the Company. Secondary Line Connection Charge - applies to the second or additional line of a new access line installation and connection and customer requests for an insidc move, changc or addition to regular service. This charge applics only when the second or additional line is ordered simultaneously with the initial conncction for service. Service Order Charge - applies to connection ofnew lines and to service orders associated with Customer requests for changes in service, moves and the addition of services, including calling features. .1.1.2 Rates Charge Pricc Feature Add or Change $10.00 per Ordcr Basic Service Change $10.00 per Order Establishing or Re-arranging Hunting $10.00 per Order Directory Listing Change $10.00 per Order Invoice Changc $25.00 per Order TransIer of Scrvice $25.00 per Order Telephone Number Change $25.00 per Order Line Signaling Change $25.00 per Order Vanity Number Search $25.00 per Order Establishing Dual Service $25.00 per Order Expedite Service Charge (LWC/t JNE)$50.00 per Order Expedite Service Charge (|acilities)$200.00 pcr Day per Linc 'I'homas Hadden. CO0 5016 Spedale Ct. #304 Spring Ilill TN 37174 ISSUED: [DATE]EFIIECTIVL: [DATE] Issued hy: Simwood, I nc.ldaho Tariff No. I Original Page No. 34 LOCAL AND INTEREXCHANGE SERVICES TARIFF Expedite Service Charge (Tl Circuits)$595.00 per Day per Circuit 4.2 Restoral Charge A restoration charge applies to the restoration of suspended service and facilities because of nonpayment of bills and is payable at the time that the restoration ofthe suspended service and facilities is arranged. The restoration charge does not apply when, after disconnection of service. service is later re-installed. Restoration aftcr temporary denial, but prior to completion ol'order to discontinue service Business $ 10.00 4.3 Premise Visit Charge Premises Visit charges apply when the installation of network access facilities or trouble resolution require a visit to the Customer's premises. This charge applies in addition to thc Technician Dispatch Charge. 4.4 Carrier Presubscription 4.4.1 General Carrier Presubscription is a procedure whereby a Customer designates to the Company thc carrier which the Customer wishes to be the carrier of choice for intral-A'l'A and interl-ATA toll calls. Such calls are automatically directed to the designated carrier, without the need to use carrier access codes or additional dialing to direct the call to the designated carrier. Presubscription does not prevent a Customer who has presubscribed to Thomas Hadden, COO 5016 Spedale Ct. #304 Spring Hill TN 37174 Business Time and Materials s30.00 After-hours Time and Materials $r 00.00 Installation Charges - I st Hour $ l 30.00 Repair Charge - I st li2 Hour $ I 65.00 Repair Chargc -tjach Add'l l/2 Hour $30.00 Trip Chtrge $ 100.00 ISSUED: [DATE] Issued bv: EFFECTIVE: IDATEJ Simwood, Inc.Idaho Tariff No, I Original Page No. 35 I,OCAL AN D INTEREXCHANGL, SL,RV IC T.]S'I'A R I }, I' an IntraLATA or Inter[.ATA toll carrier from using carrier acoess codes or additional dialing to direct calls to an altemative long distance oarrier on a per call basis. 4.4.2 Presubscription Options - Customers may select the same carrier or separate carriers lbr intraLATA and interLATA long distance. The following options for long distance Presubscription are available: Option A: Customer select the Company as the presubscribed carrier for IntraLATA and InterLATA toll calls subject to presubscription. Option B: Customer may select the Company as the presubscribed carrier for IntraLATA calls subject to presubscription and some other carrier as the presubscribed camier for interl,ATA toll calls subject to presubscription. Option C: Customer may select a carrier other than the Company for intraLATA toll calls subject to presubscription and the Company for interl,ATA toll calls subject to presubscription. Option D: Customer may select the carrier other than the Company for both intraLATA and interLATA toll calls subject to presubscription Option E: Customer may select two different carriers, neither being the Company for intraLATA and interLATA toll calls. One carrier to be the Customers' primary intraLATA interexchange carrier. The other carrier to be the Customer's primary interlATA intercxchange carrier. Option F': Customer may select a carrier other than the Company for no presubscribed carrier for intraLATA toll calls subject to presubscription which will require the Customer to dial a carrier access code to route all intralA'l'A toll calls to the canier of choice for each call. 4.4.3 Rules and Regulations Customers of record will retain their primary interexchangc carric(s) until they request that their dialing arrangemcnts be changed. Customers of record or new Customers may select either Options A, B, C, D, E or F for intralATA Presubscription. Thomas Hadden, COO 5016 Spedale Ct. #304 Spring Hill 'tN 37174 ISSUED: IDATE] Issued by: IiFl..[i(]'l'lVE: IDA I L] Simwood, Inc.Idaho Tariff No. I Original Page No. 36 I,OCAI, AND INTEREXCHANGE StlRVICES TARIFF Customers may change their selected Option and,/or presubscribed toll carrier at any time subject to charges specified in 4.5.5 below: -1.,[.4 Presubscription Procedures n new Customer will be asked to select intmLATA and interLATA toll carriers at the time the Customer places an order to establish local exchange service with the Company. The Company will process the Customer's order for service. All new Customers' initial requests lbr intraLATA toll service presubscription shall be provided free ofcharge. If a new Customer is unable to make selection at the time the new Customer places an order to establish local exchange service, the Company will read a random listing ofall available intraLATA and interl-ATA carriers to aid the Customer in selection. If selection is still not possible, the Company will infbrm the Customer that he/she will be given 90 calendar days in which to inform the Company ofhis/her choice for primary toll carrier(s) free ofcharge. Until the Customer informs the Company of hisftrer choice of primary toll carrier, the Customer will not have access to long distance services on a presubscribed basis, but rather will be required to dial a oarrier access code to route all toll calls to the carrier(s) ofchoicc. Customers who infbrm the Company of a choice for toll carrier presubscription within the 90-day period will not be assessed a service charge for the initial Customer requesl. Customers of record may initiate a intraLATA or interLATA presubscription change at any time, subject to the charges specified in 4.5.5 below. If a Cuslomer ofrecord inquires ofthe Company ofthe carriers available for toll presubscription, the Company will read a random listing ol'all available intraLATA carriers to aid the Customer in selection. ,1.4.5 Presubscription Charges A. Application of Charges After a Customer's initial selection for a presubscribed toll carrier and as detailed in above, for any change thereafter, an Presubscription Change Charge. as set for the below will apply. Customers who request a change in intraLATA and interLATA carriers with the same order will be assessed a single charge per line. B, Nonrecurring Charges Per business linc $ 10.00 Thomas I ladden, COO 5016 Spedale Ct. #304 Spring Hill TN 37174 ISSUED: [DATE] Issued by: EFFECTIVE: [DATE] Simwood, lnc.ldaho 'I'ariff No. I ()riginal Page No. 37 SE,CTION 5. LOCAL EXCHAN(;8, SERVICE 5,1 (Jeneral Idaho Tariff No. 1 Section 5 Original Pagc I 5.1.2 Timing on completed calls begins when the call is answered by the called party. Answering is determined by hardware answer supervision in all cases where this signaling is provided by the terminating local carrier and any intermediatc carrier(s). 5.1.3 Timing terminates on all calls when the calling party hangs up or the Company's network receives an ofl'-hook signal from the terminating carrier. 5.1.4 Clalls originating in one time period and terminating in anothcr u'ill bc billcd in proportion to thc rates in effect during diffcrcnt scgmcnts ofthc call. 5.1.5 All times rel'er to local trme. 5.1.2 Calculation of Distance The Company does not offer services rated by distancc. 5.1.3 Time of Day The Company does not offer services rated by timc of day. 'fhomas Hadden, COO 5016 Spedale Ct. #304 Spring IIill TN 37174 ISSUED: IDATEJ Issued by: EF'FECTIVE: lDAI'El LOCAL AND INTEREXCHANGE SERVICES l'ARII-'F 5.1.1 Call Timing for Usagc Sensitivc Services Where charges for a service are sp€cified based on the duration ofuse, such as the duration ol a telephone call, the following rules apply: 5.1.1 Calls are mcasured in durational incrcmcnts identified for each service. All calls which are fractions ol'a measurement increment are rounded-up to the next whole unit. Simwood, Inc.Idaho Tariff No. I Original Pagc No. 38 I,OCAL AND IN I ERL,XCIIAN(iIi SIitI.VI('IIS TARIFI] 5.2.1 Business Exchange Access Line Service Monthlv Rate Each Line s32.00 5.2.2 Optional Features Monthly Per Access Line Anonymous Call Rejection Call Forwarding Call Return Call Waiting Caller ID Repeat Dialing Speed Calling (8-Code) Speed Calling (30-Code) Three-Way Calling Toll Restriction $3.9s $3.95 $4.65 $3.95 $9.00 $4.4s $3.9s $4.9s s'l os $4.0s Thomas Hadden, COO 5016 Spedale CI.#304 Spring llitl 1N 37174 lSStlED: [DATE] Issued by: F.FFE(ITIVE: IDATE] 5.2 Simwood Products Simwood, Inc.Idaho Tariff No. I Original Page No. 39 I,OCAL AND INTEREXCHANGE SERVICh,S'I'ARI I } 5.2.3 Directory Listings Nonrecurring Chargc Monthly Rate $0.00 $r.60 $3.1 5 $1.60 First Listing Each Additional Listing Non-Published Number, per l,ine Non-Listed Number, per l,ine Change in Directory Listing $ 18.00 5.2.4 Directory Assistancc Per ('all Directory Assistance, Each Call Directory Assistance Call Completion, Each Call $0.40 $3.95 5.2.5 Directory Assistance Operator Service Charges Per call - Operator Station - Person-to-Person $2.05 $4.40 'l'homas Hadden. COO 5016 Spedale Ct. #304 Spring Hill TN 37174 lSStiED: [DATE] Issued by: Lil;EC't lVt,: IDA'lti] Simwood, lnc. Nonrecurring Chargc Monthly Rate LOCAL AND INTEREXCTIAN(iE SERVICES TARIFF 5.2.5 Busy Line Verification and Interrupt Service Busy Line Verification, each requesl $0.95 Busy Line Interrupt, each requesl $1.40 NOTE: A Busy Line Verification chargc also applies for each Busy Line lntcmrption 5.2.6 l)irect lnward Dial (DID) Service DID Trunk Termination $45.00 523.40 Per Block of20 DID Numbcrs, each $432.00 $3.05 NOTE: The nonrecurring charge applies to the first group of DID numbers assigned to a customer per occasion. 5.2.7 Individual Case Basis (lCB) Arrangemonts Arrangements will be developed on a case-by-case basis in response to a bona fide request from a Customer or prospective Customer to develop a competitive bid for a Service. Rates quoled in response to such competitive requests may be different than those specified lbr such Services in this Tariff. ICB rates will be offered to the Customer in writing and on a non-discriminatory basis. 8.1 Individual Case Basis (ICB) Arrangements Individual Case Basis (lCB) Anangements Arrangements will be developed on a case-by- case basis in response to a bona fide request from a Customer or prospective Customer to develop a competitive bid for a Service. Rates quoted in response to such competitivc requests may be different than thosc specilied fbr such Services in this 'l'ariff. ICB ratcs will be offered to the Customer in writing and on a non-discriminatory basis. ISSUITD: IDA lEl EFFECTIVE: IDA1'l-] Issued by Thomas Hadden, COO 5016 Spedale Ct. #304 Spring Hill TN 37174 Idaho TariffNo. I Original Page No. .ll) Simwood, Inc.Idaho TariffNo. I Original Page No. 4l At the option ofthe Company, services may be offered on a contract basis to meet specialized pricing requirements of the Customcr not contemplated by this tariff. The terms of each contract shall be mutually agreed upon by the Customer and Company and may include terms which are different from those contained in this tariffor different rates from those contained herein or discounts offofratescontained herein and waiverofrccurring. nonrecurring, or usage charges- 'l'he terms ofthe contract may be based partially or completely on a term and volume commitment, type ofaccess arrangement, m ixture ofservices, or other distinguishing features. Unless otherwise specified, the contractual regulations tbr such arrangements are controlling as explained at Page 4, Application ofTariff. Thomas Hadden, COO 5016 Spcdale Ct. #304 Spring Hill TN 37174 ISSUED: [DAl'Ll Issucd by: EFFECTIVE: [DATE] t,OCAL AND IN'fIiREXCHANGE SERVICIIS TARIFF