20080212Revised Illustrative Tariff.pdf

B'INGHAM
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Washington
Bingham McCutchen LLP
2020 K Street NW
Washington. DC
20006'1806
T 202.373.6000
F 202.373.6001
bingham.com
Catherine Waug
Brett P. Ferenchak
Scott D. Woods
catherine. wang(qbingham.com
brett. fernechak(qb ingham.com
scott. woods(qbingham.com
znna FEB ! 2 PM l: 59
February 11,2008
Via FedEx
Ms. Jean D. Jewell, Secretar
Idaho Public Utilities Commission
472 West Washington Street
Boise, Idaho 83702
Re:Docket No. SGE-T-07-01 - Application of Sage Telecom, Inc. for Certficate
of Public Couvenieuce and Necessity to Provide Local Exchange
Telecommunications Services.\
Dear Secretary Jewell:
Sage Telecom Inc. ("Sage"), by its undersigned counsel, hereby submits an original and
three (3) copies of its revised ilustrative Local Exchange Tariff. The tariff was revised
based on recommendations from staff in the Telecommunications Division.
Please date stamp the enclosed extra copy ofthis filing and return it in the self-addressed,
postage paid envelope provided. A copy of the tariff is also enclosed on a diskette in
Microsoft Word format. Should you have any questions concerning this fiing, please do
not hesitate to contact Scott Woods at [phone].
J!¡)dsCatherine Wang
Brett Ferenchak
Scott D. Woods
Counsel for Sage Telecom, Inc.
cc: Carolee Hall - Telecommunications Staff
ORIGINAL
.
I
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page No. il'
FEB 12 PM l: 59
5GE 0-07- ò/
TITLE PAGE
IDAHO
LOCAL EXCHANGE TARIFF
OF
SAGE TELECOM, INC.
This tariff contains the descriptions, regulations and rates applicable to the provision of facilties-based and resold
local exchange and intraLAT A services, within the State of Idaho, provided by Sage Telecom, Inc. ("Company" or
"the Company"), with principal offces at 805 Central Expressway South, Suite 100, Allen, TX 75013-1789, for
services furnished within the State of Idaho. This tariff is on fie with the Idaho Public Utilties Commission, and
copies may be inspected, during normal business hours, at the Company's principal place of business.
Issued: February 7, 2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretar
Sage Telecom, Inc.
805 Central Expressway South, Suite i 00
Allen, Texas 75013-2789
Sage Telecom, Inc.Idaho Tariff No. I
Original Page NO.2..
CHECK SHEET
Pages ofthis tariff, as indicated below, are effective as of the date shown at the bottom of the respective pages.
Original and revised pages, as named below, comprise all changes from the original tariff and are currently in effect
as of the date on the bottom of this page.
PAGE REVISION PAGE REVISION PAGE REVISION
1 Original 3 I Original 61 Original
2 Original 32 Original 62 Original
3 Original 33 Original 63 Original
4 Original 34 Original 64 Original
5 Original 35 Original 65 Original
6 Original 36 Original
7 Original 37 Original
8 Original 38 Original
9 Original 39 Original
10 Original 40 Original
11 Original 41 Original
12 Original 42 Original
13 Original 43 Original
14 Original 44 Original
15 Original 45 Original
16 Original 46 Original
17 Original 47 Original
18 Original 48 Original
19 Original 49 Original
20 Original 50 Original
21 Original 51 Original
22 Original 52 Original
23 Original 53 Original
24 Original 54 Original
25 Original 55 Original
26 Original 56 Original
27 Original 57 Original
28 Original 58 Original
29 Original 59 Original
30 Original 60 Original
Issued: February 7, 2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
.,
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page NO.3
TABLE OF CONTENTS
Page No.
TITLE PAGE ..............................................................................................................................................1
CHECK SHEET ..............................................................................................................................................2
TABLE OF CONTENTS ..................................................................................................................................3
TARIFF FORMAT SHEET ..............................................................................................................................5
APPLICABILITY OF TARIFF ........................................................................................................................6
SECTION 1 - DEFINITIONS ........................................................................................................................... 7
SECTION 2 - RULES AND REGULATIONS.................................................................................................11
2.1 Undertaking of Sage............................................................................................................................11
2.2 Use of Service .....................................................................................................................................11
2.3 Limitations .......................................................................................................................................... 12
2.4 Liabilities of Sage ...............................................................................................................................14
2.5 Responsibilties of the Customer ........................................................................................................16
2.6 Application for Service .......................................................................................................................18
2.7 Establishing Credit, Deposits and Advance Payments ........................................................................ 19
2.8 Payment of Charges ...................................................................................................;........................21
2.9 Interruption of Service ........................................................................................................................23
2.10 Restoration of Service....................... ............................................................. ...... ................... ............ 24
2.1 I Disconnection of Service by Business Customer ................................................................................24
2.12 Cancellation for Cause........................................................................................................................25
2.13 Notice and Communication.................................................................................................................27
2.14 Taxes, Surcharges and Utility Fees .....................................................................................................28
2.15 Customer Billing Inquiries..................................................................................................................28
2.16 Conflcts Between Tariff and Commission Rules...............................................................................28
SECTION 3 - DESCRIPTION OF SERVICES ................................................................................................29
3.1
3.1.
3.1.2
3.1.3
3.1.4
3.1.
3.1.6
3.1.7
3.1.8
3.1.9
3.1.0
3.1.1
3.1.2
3.1.3
3.1.4
3.1.5
Telecommunications ServICes.............................................................................................................29
General ..............................................................................................................................................29
Local Exchange Service.................................................................................................:....................30
Exchanges and Local Service Areas ...................................................................................................35
Local Service Plans.............................................................................................................................36
Non-Recurring Service Charges..........................................................................................................40
Operator Assisted Services (intraLATA) ............................................................................................42
Telephone Directory Assistance..........................................................................................................44
Custom Calling Features .....................................................................................................................47
Caller ID Service.................................................................................................................................49
Multi-Line Hunting Service ................................................................................................................51
Maintenance of Service .......................................................................................................................52
Individual Case Basis (ICB) Arrangements ........................................................................................52
9-1-1 Telecommunication Service ......................................................................................................53
Toll Restriction Service.......................................................................................................................55
Dual Service.....................................................................;..................................................................56
Issued: February 7, 2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
.,
Sage Telecom, Inc.Idaho Tariff No. I
Original Page No.4
TABLE OF CONTENTS, (CONT'D)
SECTION 4 - RATES AND CHARGES .......................................................................................................... 51
Page No.
4.1
4.1.
4.1.2
4.1.
4.1 .4
4.1.
4.1.6
4.1.7
4.1.8
4.1.9
4.1.0
4.1.1
4.1.2
4.1.3
4.1.4
4.2
Local Exchange ServICe......................................................................................................................57
Non-Recurring Service Charges..........................................................................................................57
Monthly Local Service Plan Charges.............................................................................................,....57
Operator Assisted Service Rates .........................................................................................................58
Telephone Directory Service Rates (Per Month) ................................................................................60
Custom Callng Features Rates (Monthly Rates Unless Otherwise Noted) ........................................61
Caller ID Service..................................................................................................................................62
Multi-Line Hunting Service Rate........................................................................................................62
Maintenance Visit Charge...................................................................................................................62
Individual Case Basis (ICB) Arrangements ........................................................................................63
Toll Restriction Service.......................................................................................................................63
Dual ServICe........................................................................................................................................63
Public Switched Network Recovery Charge ....................................................................................... 63
Reserved for future use....................................................................................................................... 63
High Usage Charge .............................................................................................................................63
Toll Free Service (8xx) .......................................................................................................................64
SECTION 5 - PROMOTIONS AND DISCOUNTS .........................................................................................65
5.0 General ..............................................................................................................................................65
5.1 Tell-A-Friend Promotion ....................................................................................................................65
SECTION 6 - MISCELLANEOUS SERVICES AND CHARGES...................................................66
Issued: February 7, 2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page NO.5..
TARIFF FORMAT SHEET
1. Page Numbering. Page numbers appear in the upper-right corner of the page. Pages are numbered
sequentially. New pages may occasionally be added to the tariff. When a new page is added, the page
appears as a decimaL. For example, a new page added between pages 34 and 35 would be 34.1.
2. Page Revisions Numbers. Page Revision Numbers also appear in the upper-right corner of the page. These
numbers are used to determine the most current page revision on fie with the Idaho Public Utilties
Commission. For example, the fourth revised Page 34 cancels the third revised Page 34. Because of
deferrals, notice periods, etc., the most current page number on fie with the PUC is not always the tariff
page in effect. Business Customers should consult with check sheet for the page currently in effect.
3. Paragraph Numbering Sequence. There are nine levels of paragraph coding. Each level of coding is
subservient to its next higher level of coding.
1.
1. 1.
1..1.
1. .1.A.
l.l.I.A.l.
1. 1.A. l.(a)
1.1.1.A 1 .(a)(I)
1.1.I.Al.(a)(I)(i)
1.1.1.A 1 .(a)(I)(i)(l)
4. Check List of Effective Pages. When a tariff filing is made with the PUC, an updated Check List of
Effective Pages ("Check List") accompanies the tariff filing. The Check List lists the pages contained in
the tariff, with a cross-reference to the current revision number. When new pages are added, the Check List
is changed to reflect the revision. All revisions made in a given fiing are designated by an asterisk (*).
There wil be no other symbols used on the Check List if these are the only changes made to it (i.e., the
format, etc.). Customers should refer to the latest Check List to find out if a particular page is the most.
current page on fie with the PUC.
5. Symbols Used in This Tariff.
(C) - To signify changed regulation.
(D) - To signify discontinued rate or regulation.
(I) - To signify increased rate.
(M) - To signify a move in the location of text.
(N) - To signify new rate or regulation.
(R) - To signify reduced rate.
(S) - To signify reissued matter.
(T) - To signify a change in text but no change in rate or regulation.
Issued: February 7,2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page NO.6..
APPLICABILITY OF TARIFF
This tariff sets forth the service offerings, rates, terms and conditions applicable to the furnishing of intrastate end-
user facilties based and resold local exchange communications services by Sage Telecom, Inc., hereinafter referred
to as the Company, to Customers within the state of Idaho. Sage i s services are furnished subject to the availabilty
of facilities and subject to the terms and conditions set forth herein.
This tariff is on fie with the Idaho Public Utilties Commission. In addition, this tariff is available for review at the
main office of Sage Telecom, Inc. at 805 Central Expressway South, Suite 100, Allen, Texas 75013-2789.
Issued: February 7, 2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page NO.7
SECTION 1 - DEFINITIONS AND ABBREVIATIONS
Account - Either a Customer's physical location or individual Service represented by a unique account number
within the biling system. Multiple services each with a unique account number may be part of one physical
location.
Alternative Local Exchange Carrier ("ALEC") or Competitive Local Exchange Carrier ("CLEC") - means any entity
or person providing local exchange services in competition with an ILEC or LEe.
Application for Service - The Company's order process that includes technical, billng and other descriptive
information provided by Customer that allows the Company to provide requested or constructively-ordered
communications Services for Customer and Customer's Authorized Users. Upon acceptance by the Company, the
Application for Service or Constructive Order becomes a binding contract between Customer and the Company for
the provision and acceptance of Service.
Authorization Code - A multi-digit code that enables a Customer to access Sage's network and enables Sage to
identify the Customer's use for proper biling. Also called a Personal Identification Code or PIN.
Authorized User - A person, firm, corporation, or other entity that is authorized by the Customer to be connected to
the service of the Customer. In the case of Presubscription, the person, firm, corporation, or other entity that
presubscribes through the standard industry process shall be deemed an Authorized User unless the Customer
specifies in writing in advance that the person, firm, corporation, or other entity is not to become an Authorized
User.
Biling Hierarchy - Allows Customers to combine multiple accounts and Services into a single biling structure.
Business Customers can choose whether to have all Services invoiced together, invoiced separately, or in any
combination thereof. In addition, the Business Customer may specify where the invoices are to be sent and who is
to receive them.
Business Hours - The phrase "Business Hours" generally means the time beginning at 8:00 a.m. and ending at
5:00p.m., local time at the place of Company operation, Monday through Friday excluding holidays.
Business Offce - The phrase "Business Offce" means the primary location where the business operations of the
Company are performed and where a copy of the Company's tariff is made available for public inspection. The
address of the business offce is 805 Central Expressway South, Suite 100, Allen, Texas 75013-2789.
Called Station - The terminating point of a call (i.e., the called number).
Callng Station - The originating point of a call (i.e., the callng number).
Callng Area - A specifc geographic area so designated for the purpose of applying a specified rate structure.
Carrier - The term "Carrier" means Sage Telecom.
Central Office - The premises of the Company or another local exchange carrier containing one or more switches
where Customer or End User station loops are terminated for purposes of interconnection to other station loops,
trunks or access facilties.
Issued: February 7,2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page NO.8
SECTION 1 - DEFINITIONS AND ABBREVIATIONS, (CONT'D)
Company - Used throughout this tariff to indicate Sage Telecom, Inc.
Competitive Local Exchange Carrier ("CLEC") or Alternative Local Exchange Carrier ("ALEC") - means any entity
or person providing local exchange services in competition with an ILEC or LEC.
Customer - Any person, firm, partnership, corporation or other entity that uses service under the terms. and
conditions of this tariff and is responsible for the payment of charges.
Customer-Provided Equipment - Telecommunications equipment provided by a Customer used to originate calls
using Sage's service located at the originating location.
Day - The term "day" generally means the time beginning at 8:00 a.m. and ending at 5:00 p.m., local time at the
place of Company operation, Monday through Friday excluding holidays.
Delinquent or Delinquency - An account for which payment has not beèn made in full on or before the last day for
timely payment.
Digital Transmission - Information transmitted in the form of digitally encoded signals.
End User - Any person, firm, partership, corporation or other entity that uses the service of the Company under the
terms and conditions of this tariff. In most contexts, the End User is the customer of an Interexchange Carrier who
in. turn utilzes the Company's Switched or Dedicated Access services described in this tariff to provide the End
User with access to the IXC's communication and switching systems.
Exchange - A group of lines in a unit generally smaller than a LATA established by the Company or other local
exchange carrier for the administration of communications service in a specified area. An Exchange may consist of
one or more central offces together with the associated facilities used in furnishing communications service within
that area.
Facilty (or Facilties) - Any item or items of communications plant or equipment used to provide or connect to the
Company's Services.
FCC. - Federal Communications Commission.
Holiday - The term "holiday" means 8:00 a.m. to, but not including, 11 :00 p.m. local time at the originating city on
all Company-specific holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day
and Christmas Day. When holidays fall on Saturdays or Sundays, the holiday rate applies unless a larger discount
would normally apply.
Issued: February 7, 2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page NO.9
SECTION 1 - DEFINITIONS AND ABBREVIATIONS, (CONT'D)
Incumbent Local Exchange Carrier ("ILEC") or Local Exchange Carrier ("LEC") - is any local exchange carrier that
was as of February 8, 1996 deemed to be a member of the Exchange Carrier Association as set forth in 47 C.F.R.
69.601(b) of the FCC's regulations.
Incomplete Call - Any call where voice transmission between the callng part and the called station is not
established (i.e., busy, no answer, etc.).
Interexchange Carrier (IXq - A long distance telecommunications services provider that furnished services between
exchange areas irrespective of the tye(s) offacilties or technologies used. For the purposes of this Tariff, the term
Interexchange Carrier is synonymous with the term Customer as defined herein.
Local Access Transport Area ("LATA") - A geographic area for the provision and administration of
communications services existing on February 8, 1996, as previously established by the U.S. District Court for the
District of Columbia in Civil Action No. 82-0192; or established by a Bell operating company after February 8,
1996 and approved by the FCC; or any other geographic area designated as a LATA in the National Exchange
Carrier Association (NECA) TariffF.C.C. NO.4.
Local Exchange Company (LEq - A company that furnishes local exchange telephone services.
Local Exchange Service - is an arrangement which connects the residential End User's location to the LEC's
network switching center, thereby allowing End User to transmit and receive local calls within the End User's local
callng area, or mandatory expanded area service (EAS) area, as defined by State commissions or, if not defined by
State commission, then defined in the LEC's State Tariffs.
Location - A physical premise to or from which Sage provides Service.
NXX - The designation for the first three digits of a local telephone number where N represents 2-9 and X
represents 0-9.
Night/Weekend - The words "night/weekend" mean 11:00 p.m.. to, but not including, 8:00 a.m. local time in the
originating city, all day on Saturday, and all day Sunday, except from 5 :00 p.m. to, but not including, 11:00 p.m.
Nonbusiness Hours - The phra~e "nonbusiness hours" means the time period after 5:00 p.m. and before 8:00 a.m.,
Monday through Friday, all day Saturday, Sunday, and on holidays.
NPA - Numbering Plan Area or area code.
Issued: February 7, 2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page No. 10
SECTION 1 - DEFINITIONS AND ABBREVIATIONS (CONT'D)
Other Common Carrier - Denotes a specialized or other tye of common carrier authorized by the Federal
Communications Commission to provide domestic or international communications service.
Premises - A building, portion of a building in a multi-tenant building, or buildings on a continuous propert not
separated by a highway. May also denote a customer-owned enclosure or utilty vault located above or below
ground on private propert or on Customer acquired right-of-way.
PiC - Primary Interexchange Carrier.
Regular Biling - A standard bil sent in the normal monthly Sage biling cycle. This biling consists of one bil for
each account assigned to the Customer with explanatory detail showing the derivation of the charges.
Residential Service - The phrase "residential service" means telecommunication services used primarily as
nonbusiness service.
Services - The Company's common carrier communications services provided under this Tariff.
Subscriber - The term "Customer" is synonymous with the term "subscriber".
Switch - The term "switch" denotes an electronic device that is used to provide circuit sharing, routing, and control.
Timely Payment - A payment on a Customer's account made on or before the due date.
Underlying Carrier - A provider of interstate telecommunications services from whom the Company acquires
facilties or services that it utilzes to provide the Company's services to Customers.
Issued: February 7, 2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page No. 1 1
SECTION 2 - RULES AND REGULATIONS
2.1. Undertaking of Sage
2.1.. Sage undertakes to provide facilties based and resold local exchange and intraLATA
telecommunications services within the State of Idaho on the terms and conditions and at the rates
and charges specified herein. The Company's intrastate interexchange services are only provided
to customers subscribed to the Company's local exchange services.
2.1.2. Sage installs, operates and maintains the communication Services provided hereunder in
accordance with the terms and conditions set forth under this Tariff. It may act as the Customer's
agent for ordering access connection facilties provided by other carriers or entities when
authorized by the Customer to allow connection of a Customer's location to the Sage network.
The Customer shall be responsible for all charges due for such service arrangements.
2.1.. Sage's Services and facilties are available twenty-four (24) hours per day, seven (7) days per
week.
2.2. Use of Service
2.2.1. Services provided under this Tariff may be used only for the transmission of communications in a
manner consistent with the terms of this Tariff and regulations of the Federal Communications
Commission.
2.2.2. Services provided under this Tariff shall be refused or discontinued to a Customer without notice
in the event of a national or local emergency in which the Company has reason to believe that its
services may be used for causing terrorist acts or harm to citizens.
2.2.3. Services provided under this Tariff shall not be used for unlawful purposes. Service wil not be
furnished if any law enforcement agency, acting within its jurisdiction, advises that such services
are being used in violation of the law.
Issued: February 7, 2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page No. 12
SECTION 2 - RULES AND REGULATIONS, (CONT'D)
2.3. Limitations
2.3.1. Service is offered subject to the availabilty of the necessary facilties or equipment, or both
facilties and equipment, and subject to the provisions of this Tariff. The obligation of Sage to
provide Service is dependent upon its abilty to procure, construct, and maintain facilties that are
required to meet the Customer's order for Service. Sage wil make all reasonable efforts to secure
the necessary facilities.
2.3.2. Sage reserve the right to limit or to allocate the use of existing facilties, or to additional facilities
offered by Sage, when necessary because of lack of facilities, relevant resources, or due to causes
beyond Sage's control. In addition, Sage reserves the right to discontinue Service when the
Customer is using the Service in violation of law or the provisions of this Tariff
2.3.3. Sage does not undertake to transmit messages, but offers the use of its facilties when available,
and wil not be liable for errors in transmission nor for failure to establish connections.
2.3.4. Sage reserves the right to refuse service to Customers due to insufficient or invalid charging
information.
2.3.5. Sage may block calls that are made to certain cities or central offce exchanges, or use certain
Authorization Codes as Sage, in its sole discretion, deems reasonably necessary to prevent
unlawful or fraudulent use of Service.
2.3.6. Sage wil use reasonable efforts to maintain only the facilities and equipment that it furnishes to
the Customer. Sage may substitute, change, or rearrange any equipment or facility at any time and
from time to time, but shall not thereby alter the technical parameters of the service provided the
Customer. Sage shall have the right to make necessary repairs or changes in its facilties at any
time and wil have the right to suspend or interrupt service temporarily for the purpose of making
the necessary repairs or changes in its system. When such suspension or interrption of service
for any appreciable period is necessary, Sage wil give the Customers who may be affected
reasonable notice thereof as circumstances wil permit, and wil prosecute the work with
reasonable dilgence, and if practicable at time that wil cause the least inconvenience. When Sage
is repairing or changing its facilties, it shall take appropriate precautions to avoid unnecessar
interruptions of Customer's service.
Issued: February 7,2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Sage TelecoIl' Inc.Idaho Tariff No. 1
Original Page No. 13
SECTION 2 - RULES AND REGULATIONS, (CONT'D)
2.3. Limitations (contd)
2.3.7. Sage may refuse, suspend, limit, or cancel the customer's abilty to receive inbound collect calls
immediately and without prior notice in the event that usage of collect callng and/or third part
number calls is suspected to be fraudulent or beyond the customer's abilty to pay. The
customer's abilty to receive or complete such calls shall be reinstated shall be reinstated upon
receipt of payment for all current charges.
2.3.8. Sage may refuse, suspend, limit, or cancel a customer's service, without prior notice, in the event
that the usage or acts of the customer are such to indicate intention to defraud the Company. This
includes fraudulently placing and receiving calls and/or providing false credit information, or
misrepresentation of the customer's identity for the purpose of obtaining basic local exchange
service.
2.3.9. Abuse or fraudulent use includes, but is not limited to situations described in Section 2.3.5, 2.3.7,
or 2.3.8:
2.3.9.A. the use of service or facilties ofthe Company for a call or calls anonymous or otherwise,
if in a manner reasonably to be expected to frighten, abuse, torment or harass another;
2.3.9.B. the use of profane or obscene language;
2.3.9.C. the impersonation of another with fraudulent intent;
2.3.9.D. the use of the service in such a manner as to interfere with the service of others or to
prevent others from making or receiving calls over their telephone service;
2.3.9.E. the use of the service for any purpose other than as a means of communication;
2.3.9.F. the use of service or facilties of the Company to transmit a message or to locate a person
or otherwise to give or obtain information, without the payment of the applicable local
message charge or message toll charge; and
2.3.9.G. the obtaining, or attempting to obtain, or assisting another to obtain or attempt to obtain,
local or message toll telephone service, by rearranging, tampering with, or making
connection with any facilities of the Company, or by any trick, scheme, false
representation, or false credit device, or by or through any other fraudulent means or
device whatsoever, with intent to avoid the payment, in whole or part, of the regular
charge for such service.
2.3.9.H. when the customer is known to have planned or participated in terrorism or in acts that
may cause harm to citizens.
2.3.9.1. when the Company has reason to believe that its services may be used for causing
terrorist acts or harm to citizens.
2.3.10. The Company may refuse to provide Service at an address where Service has been discontinued
for non-payment of bils for any Service subject to this Tariff if it is determined that the
nonpayment customer or real users of the Service stil reside at the address.
Issued: February 7, 2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretar
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page No. 14.
SECTION 2 - RULES AND REGULATIONS, (CONT'D)
2.3. Limitations (contd)
2.3 .11. The Company reserves the right to discontinue service, limit service, or to impose requirements as
required to meet changing regulatory or statutory rules and standards, or when such rules and
standards have an adverse material affect on the business or economic feasibilty of providing
service, as determined by the Company in its reasonable judgment.
2.3.12. No Company services specified herein shall be provided until after the Company has completed,
to its satisfaction, testing of such services and of Company systems, processes and procedures.
2.4. Liabilties of Sage
2.4.1. Sage's liability for damages arising out of mistakes, omissions, interruptions, delays, errors, or
defects in the installation, provision, termination, maintenance, repair, or restoration occurring in
the course of furnishing service, channels, or other facilities, and not caused by the negligence of
the subscribers, commences upon activation of service. In no event does Sage's liability exceed
an amount equivalent to the amount paid by the Customer for the period of service during which
such mistakes, omissions, interrptions, delays, errors or defects occur. For the purposes of
computing such amount, a month is considered to have thirt (30) days. Credit wil be calculated
pursuant to Section 2.9 of this Tariff.
2.4.2. When the facilties of other carriers are used in establishing connections to points not reached by
Sage's facilties, Sage is not liable for any act or omission of the other carrier(s). The Customer
wil indemnify and save harmless Sage from any third-part claims for such damages referred to
in Section 2.4.1.
2.4.3. In no event wil Sage be responsible for consequential damages or lost profits suffered by a
Customer as a result of interrupted or unsatisfactory service. Sage wil not be liable for claims or
damages resulting from or caused by: (i) Customer's fault, negligence or failure to perform
Customer's responsibilties; (ii) claims against Customer by another part; (iii) any act or
omission of any other part; or (iv) equipment or service furnished by a third part.
2.4.4. Sage does not guarantee or make any warranty with respect to any equipment provided by it or
leased on the Customer's behalf where such equipment is used in locations containing an
atmosphere which is explosive, prone to fire, dangerous or otherwise unsuitable for such
equipment. The Customer shall indemnify and hold Sage harmless from any and all loss, claims,
demands, suits or other actions, or any liabilties whatsoever, whether suffered, made, instituted or
asserted by the Customer or by any other part or persons, for any personal injury or death of any
person or persons, and for any loss, damage or destruction of any propert, whether owned by the
Customer or others, caused or claimed to have been caused directly or indirectly by the
installation, operation, failure to operate, maintenance, removal, presence, condition, location or
use of such equipment so used.
Issued: February 7,2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page No. 15
SECTION 2 - RULES AND REGULATIONS, (CONT'D)
2.4. Liabilties of Sage (contd)
2.4.5. Sage is not liable for any defacement of, or damage to, the premises of a Customer resulting from
the furnishing of services or the attachment of equipment, instruments, apparatus, and associated
wiring furnished by Sage on such Customer's premises or by the installation or removal thereof,
when such defacement or damage is not the result of Sage negligence. No agents or employees of
other participating carriers shall be deemed to be agents or employees of Sage without written
authorization. The Customer wil indemnify and save harmless Sage from any claims of the
owner of the Customer's premises or other third part claims for such damages.
2.4.6. Sage and Customer shall be excused from performance under this Tariff and under the application
for service for any period, and to the extent that the part is prevented from performing any
service pursuant hereto, in whole or in part, as a result of delays caused by the other part or an
Act of God, governmental agency, war, civil disturbance, court order, lockouts or work stoppages
or other labor diffculties, third part nonperformance (including the failure of performance for
reasons beyond the control of common cariers, interexchange carriers, local exchange carriers,
suppliers and subcontractors), or other cause beyond its reasonable control, including failures or
fluctuations in electrical equipment, and such nonperformance shall not be deemed a violation of
this Tariff or of the application for service or grounds for termination of service. Both parties
retain all rights of recourse against any third parties for any failures which may create a force
majeure condition for the other part.
2.4.7. Sage is not liable for any damages, including toll usage charges, the Customer may incur as a
result ofthe unauthorized use of its telephone facilities. This unauthorized use of the Customer's
facilties includes, but is not limited to, the placement of calls from the Customer's premises, and
the placement of calls through Customer-provided equipment that are transmitted or carried on the
Sage network.
2.4.8. Where there is a connection via Customer-provided terminal equipment or Customer-provided
communications systems, the point of demarcation shall be defined as the Sage facility that
provides interconnection. Sage shall not be held liable for Customer-provided access media or
equipment. Any maintenance service or equipment arrangements shall be addressed on an
individual case basis.
2.4.9. Sage wil not be responsible if any changes in its service cause hardware or software not provided
by Sage to become obsolete, require modification or alternation, or otherwise affect the
performance of such hardware or softare.
2.4.10. The Company shall use reasonable efforts to make services available by the estimated service
date. The Company shall not be liable for any damages whatsoever resulting from delays in
meeting the estimated service date due to delays resulting from normal installation procedures.
Such delays shall include, but not be limited to delays in obtaining necessary regulatory approvals
for constrction, delays in obtaining right-of-way approvals, delays in actual construction work
being done by our vendor(s), and any delays due to any LEC where the Company is relying solely
upon such LEC to meet such estimated due date which is beyond the Company's control.
Issued: February 7,2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page No. 16
SECTION 2 - RULES AND REGULATIONS, (CONT'D)
2.4. Liabilities of Sage (cont'd)
2.4.11. With respect to the services, materials and equipment provided hereunder, Sage makes no
promises, agreements, understandings, representations or warranties, expressed or implied, and
hereby expressly disclaims all warranties, expressed or implied, not stated in this Tariff, and in
particular disclaims all waranties of merchantabilty and fitness for a particular purpose.
2.4.13 Exculpatory Clause
THE INCLUDED EXCULPATORY LANGUAGE DOES NOT CONSTITUTE A
DETERMINATION BY THE COMMISSION THAT A LIMIT AnON OF LIABILITY
IMPOSED BY THE COMPANY SHOULD BE UPHELD IN A COURT OF LAW.
ACCEPTANCE FOR FILING BY THE COMMISSION RECOGNIZES THAT IT IS A
COURT'S RESPONSIBILITY TO ADJUDICATE NEGLIGENCE AND CONSEQUENTIAL
DAMAGE CLAIMS. IT IS ALSO THE COURT'S RESPONSIBILITY TO DETERMINE THE
VALIDITY OF THE EXCULPATORY CLAUSE.
2.5. Responsibilities of the Customer
2.5.1. The Customer must initiate a service order pursuant to Section 2.6 of this Tariff.
2.5.2. The Customer may not, nor may the Customer permit others to, rearrange, disconnect, remove,
attempt to repair, or otherwise interfere with any of the facilties or equipment installed by Sage,
except upon the written consent of Sage. The equipment Sage provides or installs at the Customer
premises for use in connection with the service Sage offers shall not be used for any purpose other
than for which it was provided.
2.5.3. The Customer shall ensure that the equipment and/or system is properly interfaced with Sage's
facilties or service. If the Federal Communications Commission or some other appropriate
certifying body certifies terminal equipment as being technically acceptable for direct electrical
connection with interstate communications service, Sage wil permit such equipment to .be
connected with its channels without the use of protective interface devices.
2.5.4. The Customer shall be responsible for securing its telephone equipment against being used to
place fraudulent calls using Sage's service. The Customer shall be responsible for payment of all
applicable charges for services provided by Sage and charged to the Customer's accounts, even
where those calls are originated by fraudulent means either from Customer's premises or from
remote locations.
Issued: February 7, 2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013~2789
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page No. 17
SECTION 2 - RULES AND REGULATIONS, (CONT'D)
2.5. Responsibilties of the Customer (contd)
2.5.5. Sage shall be indemnified and held harmless by the Customer against claims of liable, slander, or
the infringement of copyright, or for the unauthorized use of any trademark, trade name, or service
mark, arising from the material transmitted over Sage's service, against claims for infringement of
patents arising from, combining with, or using in connection with, service, Sage's apparatus and
systems ofthe Customer; against all other claims arising out of any act or omission of the member
in connection with Sage's service. The Customer shall be liable for:
2.5.5.A.Loss due to theft, fire, flood, or other destruction of Sage's equipment or facilties on
Customer's premises.
2.5.5.B.Reimbursing Sage for damages to facilities or equipment caused by the negligence or
wilful acts of the Customer's offcers, employees, agents or contractors.
2.5.5.C.Charges incurred with interconnect or local operating companies for service or
service calls made to the Customer's premises or on the Customer's leased or owned
telephonic equipment unless Sage specifically authorizes said visit or repairs in
advance of the occurrence and Sage agrees in advance to accept the liabilty for said
repairs or visit.
2.5.5.D.Payment for all Sage service charges incurred through usage or direct action on the
part of the Customer.
2.5.6. The Customer may be required to verify in writing that it is duly authorized to order service at all
locations designated by the Customer for service, and assumes financial responsibIlty for all
locations designated by the Customer to receive Sage's services. If the verification (i.e., a letter of
authorization) cannot be produced within five (5) calendar days ofthe request, the presubscription
of the Customer's locations are considered unauthorized.
2.5.7. The Customer shall not use the Sage name, logo or trademark in any promotional materials,
contracts, Tariffs, service bils, etc., without expressed written authorization from Sage. The
Customer shall not use the Sage name, logo or trademark in any pre-sale activities. The Customer
is prohibited from using Sage's name or trademark on any of the Customer's products or services.
2.5.8. Customer may not assign or transfer any of its rights or services ordered without the prior written
consent of Sage. Sage may assign any service orders to its parent company or any affiiate. Sage
wil notify Customers of any such assignment.
Issued: February 7,2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page No. 18
SECTION 2 - RULES AND REGULATIONS, (CONT'D)
2.6. Application for Service
2.6.1. Applicants wishing to obtain service must initiate a service order which may include the
Customer's authorization for Sage to instruct other carriers and vendors and the appropriate LEC
to provide certain services on the Customer's behalf. Sage wil obtain the proper authorization
from the Customer where necessary, pursuant to PUC regulations.
2.6.2. An Application for Service may be changed by Customer upon written notice to Sage, subject to
acceptance and confirmation by Sage, provided that a charge shall apply to any change when the
request is received by Sage after notification by Sage of the acceptance and confirmation. Such
charge shall be the sum of the charges and costs for access facilties and other services and
features and the lesser of (i) the monthly recurring rate for each service component that has been
canceled as a result of the change times the appropriate minimum service period, plus the
applicable installation or non-recurring charges, and (ii) the costs incurred by Sage in
accommodating each change, less net salvage. The costs incurred by Sage wil include the direct
and indirect cost of facilties specifically provided or used, the costs of installation, including
design preparation, engineering, supply expense, labor and supervision, general and
administrative, and any other costs resulting from the preparation, installation and removal effort.
2.6.3. Where the Customer or applicant cancels an Application for Service prior to the start of
installation of service, lease of network elements, or prior to the start of special construction, no
charge applies. Where installation of service has been started prior to the cancellation, a
cancellation charge equal to the costs incurred by Sage shall apply, but in no case shall such
charge exceed the charge for the minimum period of the service ordered, including applicable
installation charges, if any. The costs incurred by Sage wil include the direct and indirect costs of
facilties specifically leased, provided or used; the cost of installation, including design
preparation, engineering, supply expense, labor and supervision, general and administrative, and
any other costs resulting from the preparation, installation and removal effort.
Issued: February 7, 2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013.2789
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page No. 19
SECTION 2 - RULES AND REGULATIONS, (CONT'D)
2.7. Establishing Credit, Deposits and Advance Payments
2.7.1. Credit Requirement
2.7.l.A..Sage may require an applicant for service to satisfactorily establish credit, but such
establishment of credit shall not relieve the end-user from complying with Sage's
policy regarding the prompt payment of bils.
2.7.I.B.For the purposes of this rule, "applicant" is to be defined as a person who applies for
service for the first time or reapplies at a new or existing location after a previous
discontinuance of service; "customer" is defined as someone who is currently
receiving service.
2.7.2. Reestablishment of Credit
Any applicant who previously has been an end-user of Sage and whose service has been
discontinued for nonpayment of bils shall be required, before service is rendered, to pay all
amounts due Sage or execute a deferred payment agreement.
2.7.3. Deposits and Interest
The Company does not require deposits at this time.
Issued: February 7, 2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretar
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page No. 20
SECTION 2 - RULES AND REGULATIONS, (CONT'D)
2.7. Establishing Credit, Deposits and Advance Payments (contd)
2.7.4 Advance Payments
To safeguard its interest, the Company may require a Customer to make an advance
payment before services and facilties are furnished. The advance payment wil not
exceed an amount equal to two month's service charges and/or the service connection
and/or equipment charges plus applicable taxes, fee, and surcharges which may be
applicable as well as any nonrecurring charges for any required special construction. The
amount of the first months' service is credited to the Customer's account on the first bil
rendered. The Company may not require advance payments for usage.
Issued: February 7, 2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page No. 21
SECTION 2 - RULES AND REGULATIONS, (CONT'D)
2.8. Payment of Charges
2.8.1. The Customer is responsible for the payment of all charges for facilties and services furnished by
Sage to the Customer and to all Users authorized by the Customer, regardless of whether those
services are used by the Customer itself or are resold to or shared with other persons.
2.8.2. For biling of monthly charges, service is considered to be established upon the day in which Sage
notifies the Customer of installation and testing of the Customer's services.
2.8.3. Except where otherwise specified, usage charges wil be biled monthly in arrears. Customer wil
be biled for all usage accrued beginning immediately upon access to the service. Customers wil
be biled for usage occurring during their specific 30-day biling cycle, which for purposes of
computing charges shall be considered a month. The rates charged to a Customer wil be the rates
in effect on the first day of the Customer's biling cycle.
2.8.4. Monthly charges for all access service components, provided hereunder, are biled in advance of
service and reflect the rates in effect as ofthe date of the invoice. A Customer's first invoice may
contain charges from previous periods for service provided from the date of installation through
the current invoice period.
2.8.5. Bils are due and payable as specified on the bilL. Bils may be paid by mail or in person at the
business office of Sage or an agency authorized to receive such payment. All charges for service
are payable only in United States currency. Payment may be made by cash, check, money order,
cashier's check, or certain major credit cards. Customer payments are considered prompt when
received by Sage or its agent by the due date on the bil. Amounts not paid within sixteen (16)
days after the mail date of invoice wil be considered past due. If Sage becomes concerned at any
time about the abilty of a Customer to pay its bils, Sage may require that the Customer pay its
bils and make such payments in cash or the equivalent of cash.
2.8.6. If any portion of the payment is not received by Sage by the due date, or if any portion of the
payment is received by Sage in funds that are not immediately available upon presentment, then a
late payment penalty may be assessed. Charges greater than $50.00 left unpaid after the due date
are subject to a late payment charge of$6.00. If the payment due date falls on a Saturday, Sunday,
legal holiday or other day when the offices of the Company are closed, the date for acceptance of
payments prior to assessment of any late payment fees shall be extended through to the next
business day. The late payment penalty shall apply to all customers.
Issued: February 7, 2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page No. 22
SECTION 2 - RULES AND REGULATIONS, (CONT'D)
2.8. Payment of Charges (contd)
2.8.7. Any disputed charge may be brought to Sage's attention by verbal or written notification. In the
case of a biling dispute between the Customer and Sage that cannot be settled to their mutual
satisfaction, the undisputed portion and subsequent bils must be paid on a timely basis, or the
service may be subject to disconnection. The Customer may request an in-depth investigation into
the disputed amount and a review by a Sage manager. During the period that the disputed amount
is under investigation, Sage shall not pursue any collection procedures or assess late fees with
regard to the disputed amount. The Customer shall be required to pay the undisputed part of the
bil, and if not paid, Sage may discontinue service. In the event the dispute is not resolved, Sage
shall inform the customer that the customer has the option to pursue the matter with the PUC.
2.8.8. The Customer is responsible to pay Sage for all toll calls or other third part charges resulting
from the origination of calls to points outside the local exchange and for charges or calls biled to
the Customer's number.
2.8.9. Sage may assess up to a twenty dollar ($20) charge for each returned check or credit card
chargeback.
2.8.10. If service is suspended/disconnected by Sage in accordance with the provisions of the Tariff and
later restored, restoration of service wil be subject to all applicable installation charges. In
addition to the installation charges, the customer wil be required to pay all charges due, including
the charges for the period of deniaL. For nonusage sensitive charges, Customer wil be liable for
the entire monthly recurring charge during the month Customer's service terminates.
2.8.11. When circumstances prevent customers from paying their invoices in full, Sage may make special
accommodations to assist customers by setting up a regular payment plan. Payment plans are only
set up at the request of the customer. Payment plans are intended to function as a short-term
solution and wil be reviewed and approved on an individual case basis.
2.8.12. All payments received by Sage wil first be allocated to tariffed basic local exchange telephone
service. For purposes of this allocation, basic local exchange telephone service shall be flat rate,
single part residential and business local exchange telephone service, including primary directory
listings; tone dialing service; access to operator services; access to directory assistance services;
access to 911 service where provided by a local authority; dual part relay service; the ability to
report service problems seven days a week; availabilty of an annual local directory; access to toll
services, and lifeline and tel-assistance services.
Issued: February 7,2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page No. 23
SECTION 2 - RULES AND REGULATIONS, (CONT'D)
2.9. Interrption of Service
2.9.1. Credit allowance for the interruption of service that is not due to Sage's testing or adjusting,
negligence of the Customer ofto the failure of channels or equipment provided by the Customer,
are subject to the general liabilty provisions set forth herein. It shall be the obligation of the
Customer to notify Sage immediately of any interruption in service for which a credit allowance is
desired. Before giving such notice, the Customer or end-user shall ascertain that the trouble is not
being caused by any action or omission by the Customer within his or her control, or is not in
wiring or equipment, if any, furnished by the Customer and connected to Sage's facilities.
2.9.2. For purposes of credit computation, every month shall be considered to have 720 hours.
2.9.3 The Company wil restore service within sixteen 916) hours after the report of the outage if the
Customer notified the Company that the service creates an emergency or within twenty-four (24)
hours if no emergency exists.
2.9.4 If the Company does not restore services within the times specified in Section 2.9.3, the Company
wil credit the Customer's account for an amount equal to the monthly rate for one (1) month of
basic local exchange service.
2.9.5. The Customer shall be credited for an interruption at the rate of 1I720th of the monthly charge for
the facilties affected for each hour or major fraction thereof that the interruption continues.
Credit Formula:
Credit = A/720 x B
"A" outage time in hours
"B" total monthly charge for affected facilty
2.9.6. If written notice of a dispute as to charges is not received by the Company within thirt (30) days
of the date a bil is issued, such charges shall be deemed to be correct and binding on the
Customer.
Issued: February 7,2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page No. 24
SECTION 2 - RULES AND REGULATIONS, (CONT'D)
2.1 O. Restoration of Service
The use and restoration of service shall be in accordance with the priority system specified in part 64,
Subpart D of the Rules and Regulations of the Federal Communications Commission.
2.11. Disconnection of Service by Customer
2.11.1. By giving advance written notice, Customer may disconnect service at any time following its
minimum service requirement(s).
2.11.2. Sage wil have up to 30 days to complete disconnect. Customer wil be responsible for all new
charges for that 30-day period or until disconnect is effected, whichever is sooner, and shall
remain responsible for all unpaid charges incurred irrespective of when such charges were
incurred. This 30-day period wil begin upon receipt of the written notification from the
Customer. However, in the event that Customer continues to utilze Sage's services beyond the
date upon which the services are to be disconnected, the Customer wil be liable for the additional
charges incurred.
2.11.. For nonusage sensitive charges, Customer wil be liable for the entire monthly recurring charge
during the month Customer's service terminates.
2.11.4. If the Customer disconnects service prior to the end of a term plan, the termination liabilities
associated with the term plan wil apply.
2.1 1.5. If a customer purchases Sage's bundled offering and subsequently disconnects Sage's local service
and purchases local service from a different carrier, the customer can contact Sage to obtain the
proper PIC code for the third-part provider of long-distance services.
Issued: February 7, 2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page No. 25
SECTION 2 - RULES AND REGULATIONS, (CONT'D)
2.12. Cancellation for Cause
2.12.1. Sage, by giving prior written notice, seven (7) calendar days, to the Customer or applicant, may cancel the
application for or discontinue service without incurring any liabilty for any of the following reasons:
2.12.1.A. For non-residential customers, nonpayment of any tariffed charges due to Sage for
service for more than 16 days beyond the mail date of the bil for such service; or
2.12.l.B. For non-residential customers, nonpayment of any tariffed charges due to Sage for
service for more than 16 days beyond the mail date of the bil on any Sage a.ccount
regardless of whether the application or service being canceled is related or unrelated
to the account or service for which the sum is past due; or
2.12.l.C. . For residential customers, nonpayment of tariffed basic local exchange telephone
service as defined in Section 2.8.12 due to Sage for service more than 16 days
beyond the mail date of the bil for such service, Service may be terminated for
nonpayment of the basic local exchange telephone service, or any costs arising there
from based on the listing of services in Section 2.8.12. If the customer subscribes to
a package of bundled services that includes some amount of toll minutes, and the
customer does not pay the bil in full, Sage reserves the right to remove the toll
services from the packaged bundle and institute toll blocking. If the customer then
does not pay for toll services incurred after toll blocking is instituted, full service
may be disconnected. In addition, if a customer incurs fees associated with operator
service use or directory assistance use and does not make full payment for those
services, service may be terminated for nonpayment; or
2.12.1 .D. For residential customers, nonpayment of tariffed basic local exchange telephone
service due to Sage for service for more than 16 days beyond the mail date of the bil
on any Sage account regardless of whether the application or service being canceled
is related or unrelated to the account or service for which the sum is past due; or
Issued: February 7,2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretar
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Sage Telecom, Inc.
2.12. Cancellation for Cause
2.12.1. (contd)
2.12.I.E.
2.12.I.F.
2.12.I.G.
2.12.1.H.
2.12.1..
Idaho Tariff No. 1
Original Page No. 26
SECTION 2 - RULES AND REGULATIONS, (CONT'D)
A violation of or a failure to comply with, any regulation of this Tariff. The
discontinuance of service(s) by Sage pursuant to this section does not relieve the
Customer of any obligation to pay Sage for changes due and owing for service(s)
furnished up to the time of discontinuance; or
Sage confirms that both a phone number and mailng address are no longer valid for
the Customer; or
Sage is prohibited from furnishing service by order of a court or other government
authority having jurisdiction; or
Avoidance of toll blocking by incurring long distance charges after toll blocking was
implemented due to non-payment of long distance charges; or
Failure to make deferred payment arrangements by the suspend/disconnect date.
2.12.2. Sage, without giving prior written notice, may discontinue service without incurring any liability
for:
2.12.2.A.
2.12.2.B.
2.12.2.C.
Tampering with Sage Telecom's equipment; or
Evidence of theft of Sage Telecom service; or
Other acts to defraud Sage Telecom.
2.12.3. If service is terminated by Sage for any cause set forth above and the Customer has subscribed to
service under a term plan, the Customer wil be charged the termination liability associated with
the term plan.
2.12.4. If service is disconnected for nonpayment, the Customer may restore service by full payment in
cash or cash-like funds. There is a charge for restoration of service after disconnection; if,
however, the equipment necessary for service has been removed, a complete activation fee wil
apply.
2.12.5. For nonusage sensitive charges, Customer wil be liable for the entire monthly recurring charge
during the month Customer's service terminates.
2.12.6. If the Customer disconnects service prior to the end of a term plan, the termination liabilties
associated with the term plan wil apply.
Issued: February 7,2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page No. 27
SECTION 2 - RULES AND REGULATIONS, (CONT'D)
2.13. Notice and Communication
2.13.1. The Customer shall designate on the Application for Service an address to which Sage shall mail
or deliver all notices and other communications, except that Sage may also designate a separate
address to which Sage's bils for service shall be mailed.
2.13.2. Sage shall designate on the Application for Service an address to which the Customer shall mail or
deliver all notices and other communications, except that Sage may designate a separate address
on each bil for service to which the Customer shall mail payment on that bilL.
2.13.3. All notices or other communications required to be given pursuant to this Tariff shall be made in
writing to Sage at 805 Central Expressway South, Suite 100, Allen, Tex!ls 75013-2789 or by
callng [phone]. Notices and other communications of either part, and all bils mailed by
Sage, shall be presumed to have been delivered to the other part on the third business day
following placement of the notice, communication or bil with the U. S. Mail or a private delivery
service, prepaid and properly addressed, or when actually received or refused by the addressee,
whichever occurs first.
2.13.4. Sage or the Customer shall advise the other part of any changes to the addresses designated for
notices, other communications or biling, by following the procedures for giving notice set forth
herein.
Issued: February 7, 2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page No. 28
SECTION 2 - RULES AND REGULATIONS, (CONT'D)
2.14. Taxes, Surcharges and Utilty Fees
Customer is responsible for the payment of all federal, state and local taxes, surcharges, utilty fees, or
other similar fees (i.e., gross receipts tax, sales tax, municipal utilties tax, 911 surcharges or fees) that may
be levied by a governing body or bodies in conjunction with or as a result of the service furnished under
this Tariff. These charges wil appear as separate line items on the Customer's bil and are not included in
the rates contained in this Tariff. There shall be added to the Customer's bil for service, an additional
charge equal to the pro rata share of any occupation, franchise, business, license, excise privilege or other
similar charge or tax, now or hereafter imposed upon the gross receipts or revenue of Sage by any
municipal taxing body or municipal authority whether by statue, ordinance, law or otherwise, and whether
presently due or to hereafter become due. The charge applicable to each Customer wil appear as a separate
line item on the Customer's regular monthly bil and shall be determined on a basis equal to the tax levied
by each municipal taxing body or municipal authority.
2.15. Customer Biling Inquiries
Any customer who has a question regarding his/her telephone bil may contact Sage toll free at (888) 449-
4940, or at 805 Central Expressway South, Suite 100, Allen, Texas 75013-2789.
2.16 Conflcts Between Tariff and Commission Rules
If this tariff contains provisions that deny or restrict a Customer's rights otherwise protected by
Commission rules, the Commission rules supersede any conflcting tariff provisions that deny or restrict
any of those rights unless otherwise ordered by the Commission, court order or statute.
Issued: February 7,2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page No. 29
SECTION 3 - DESCRIPTION OF SERVICES
3.1. Telecommunications Services
3.1.1. General - Telecommunications Services consist of the services offered pursuant to this Tariff,
either individually or in combination. Intrastate interexchange services are only provided in
conjunction with the Company's local exchange services, and no alternative arrangements wil be
made to provide these services to a customer that is not subscribed to the Company's local
exchange service. Each service is offered via Sage's facilties, conventional network elements
purchased from other local exchange carriers, or via resale of facilties of other local exchange
carriers for the transmission of one-way or two-way communications, unless otherwise noted. A
connection to Sage's switching network enables the Customer to:
1. receive calls from other stations on the public switched telephone network;
2. access Sage's Local and intraLATAcalling services as set forth in this Tariff;
3. access intrastate, interstate and international calling services provided by Sage and other
certified common carriers;
4. access toll-free telecommunications services such as 800 NPA;
5. access 9- 1 - 1 service for emergency callng; and
6. access other operator and directory assistance services.
Issued: February 7,2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page No. 30
SECTION 3 - DESCRIPTION OF SERVICES, (CONT'D)
3.1. Telecommunications Services (contd)
3.1.2. Local Exchange Service - Service provides Residential and Business Customers with the abilty to
originate calls from a Sage-provided access line to all other stations on the public switched
telephone network bearing the designation of any central office exchanges included in the
Customer's local callng area. Calls to destinations outside the local callng area but within the
same state and LATA wil be charged the intraLA T A toll rates. IntraLATA services are available
on a switched basis only.
Following are tyes of orders for Local Exchange Service that Sage wil accept:
Conversions
New Installations
The following are tyes of customers and/or telephone lines Sage wil convert:
Customers with active local telephone service on Qwests access lines ("local loops"). Subscribers
of Qwests Prepaid Local Telephone Service (PLTS) or Prepaid Home Service (PHS) do not
qualify under this definition.
Issued: February 7, 2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page NO.3 1
SECTION 3 - DESCRIPTION OF SERVICES, (CONT'D)
3.1. Telecommunications Services (cont'd)
3.1 .2. Local Exchange Service (cont'd)
New Installations
In the event that Qwest does not have the necessary facilities, the Company reserves it right to
build-out the required facilties to provide telecommunications servìces. The following are tyes
of new line installations that Sage Telecom wil perform:
1. Additional new lines for Sage Telecom customers who have service or are in the process of
converting existing service at that location to Sage Telecom.
2. Physical move oflines and service for existing Sage Telecom customers to a new location.
3. Installation of lines at locations that have never had local telephone service, with the
exception of physical moves noted under item 2 above.
4. New installations where the Customer is not converting existing local telephone service.
Residential and Business Customers may choose from one of the Local Service Plans in Section
3.1.4 and are assessed a flat monthly fee based on their local service plan(s) and originating
exchange that entitIes the customer to unlimited voice usage.
3.1.2.A Business Services - Business Services provide the Customer with the general
telecommunications services listed in Section 3.1. of this Tariff with the following
modifications, limitations and restrictions:
1. Business Services cannot be used to originate calls to other telephone
companies' caller-paid information services (e.g., N.A. 900, NXX 976, etc.).
Calls to those numbers and other numbers used for caller-paid information
services wil be blocked by Sage, unless otherwise requested by customer to be
unblocked.
2. Service is furnished only for use by the Business Customer, guests, employees
and business associates.
Issued: February 7,2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page No. 32
SECTION 3 - DESCRIPTION OF SERVICES, (CONT'D)
3.1. Telecommunications Services (contd)
3.1.2. Local Exchange Service (contd)
3.1.2.A.Business Services
3. Service is available whenever the use of the service is primarily or substantially
of a business, professional institution or otherwise occupation nature, or where
the listing required is such as to indicate business use. Business rates are
applicable to:
a. Offices, stores, factories, boarding houses, offces of hotels and apartment
houses, colleges, public, private or parochial schools, hospitals, nursing
homes, libraries, institutions, churches and all other establishments of a
strictly business nature.
b. Any location where a business designation is provided or when a title
indicating a trade, occupation or profession is listed.
c. Service terminating solely on the answering service facilties of a telephone
answering firm wil carr business rates.
d. Residential locations where the Business customer has no regular business
telephone service and the use of the service by the Business Customer,
members of the household, or guests is of a business nature as may be
indicated by advertising through newspapers, handbils, bilboards,
circulars, business cards, or otherwise.
Issued: Februar 7, 2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page No. 33
SECTION 3 - DESCRIPTION OF SERVICES, (CONT'D)
3.1. Telecommunications Services (cont'd)
3.1.2. Local Exchange Service (cont'd)
3.I.2.B.Residential Services - Residential Services provide the Customer with the general
telecommunications services listed in Section 3.1. of this Tariff and is not available
to those locations governed by Section 3.I.2.A.
1. Residential Services cannot be used to originate calls to other telephone
companies' caller-paid information services (e.g., N.A. 900, NXX 976, etc.).
Calls to those numbers and other numbers used for caller-paid information
services wil be blocked by Sage, unless otherwise requested by the customer to
be unblocked.
2. Residential service offerings that include unlimited usage are limited to use for
residential voice applications. This includes service offerings providing for
unlimited local usage, unlimited intraLAT A usage and/or unlimited interLAT A
usage. No commercial use of any form is permitted for such unlimited service
offerings. Incidental callng for dial-up Internet access, for data and fax tye
applications and for other restricted uses reflected in this tariff is permitted up to
a maximum of 1200 minutes within any consecutive thirt-day period; any such
usage beyond this threshold shall be presumed to be non-residential in nature.
If, at any time, the Company determines that the Customer's usage is non-
residential or is not consistent with use for residential voice applications, the
Company may immediately take actions to enforce adherence to this tariff and to
the Company's Statement of Terms and Conditions of Service that are
applicable to interLA T A. Such actions may include the transition to a higher
tier within the customer's existing service plan and the application of an High
Usage Charge as specified in Section 4.1.14, following.
The High Usage Charge is applicable to all service plans whenever usage
thresholds established in Section 4.1.4, following, are exceeded, including
plans that offer unlimited usage and plans that do not offer unlimited usage. The
existence of the High Usage Charge shall be communicated to the Customer in
advance of its initial application, and shall thereafter apply automatically
whenever the threshold is exceeded. Upon request, usage information wil be
provided pursuant to Section 4.1.4, following.
Issued: February 7,2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page No. 34
SECTION 3 - DESCRIPTION OF SERVICES, (CONT'D)
3.1. Telecommunications Services (contd)
For residential service offerings that include unlimited usage, the Company wil
notify the Customer in writing when the previous month's usage exceeds that
normally associated with residential voice applications. Such written notice wil
inform the Customer that a higher tier rate wil apply if, after two additional
months, the usage remains above usage thresholds established in the existing
service plan. Customers whose usage levels resulted in a higher-tier rate wil,
upon request, qualify for the lower-tier rate(s) after three consecutive months of
usage below usage thresholds established in the existing service plan. The High
Usage Charge is a separate element and applies independently of any unlimited
plan rate tier.
Issued: February 7,2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page No. 35
SECTION 3 - DESCRIPTION OF SERVICES, (CONT'D)
3.1. Telecommunications Services (cont' d)
3.1.3. Exchanges and Local Service Areas
3.1..A Sage provides residential and business telecommunications services, as described in
this tariff, within the Qwest exchanges within the State of Idaho. The Company
hereby mirrors the local exchange service area of Qwest, attached below to identify
its service territory. Any future modifications to these exchange boundaries or legal
descriptions of these boundaries wil be automatically mirrored by the Company on a
going forward basis. If not mirrored, new detailed maps and legal descriptions on an
individual exchange basis wil be fied with the commission for approval.
Issued: February 7, 2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Idaho Telephone Exchanges
and Company Areas
Regulated Companies
Co-ops
0 ATC-Cambridge
CenturyTel
Century Tel - Gem State0Citizens
Direct
Fremont-Inland
Midvale
Oregon - Idaho-Pine0Qwest
Rural-Silver Star
TDS
Teton
Verizon0Unclaimed
LATA Boundary
_ Blackfoot
Custer
_ Farmers Mutual
Filer Mutual
o MudLake
_ Project Mutual
25 o 25 50Iï
Miles
, 'DAHPUBCUT/fTIES COMMISSION1(l1""
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page No. 36
SECTION 3 - DESCRIPTION OF SERVICES, (CONT'D)
3.1. Telecommunications Services (cont'd)
3.1.. Exchanges and Local Service Areas (cont'd)
3.1..B.Local Calling Scopes
The Company hereby mirrors the local exchange service area of Qwest, attached at
3.1..A Any future modifications to these local callng scopes wil be automatically
mirrored by the Company on a going forward basis. If not mirrored, new detailed
local callng scopes on an individual exchange basis wil be fied with the
commission for approval.
3.1.4. Local Service Plans
3.1.4.A Residential Service
All Residential Service plans are subject to the application of an High Usage Charge
pursuant to Section 4.1.14, following, and to other charges pursuant to this tariff.
1. Sage Simply Savings Preferred
The Sage Simply Savings Preferred Plan includes the following bundle of
services:
Basic Local Exchange Service, including unlimited local calling
Caller ID Service - Free
Sage Home Wire Maintenance - Free
A choice of any of the following Custom Callng Features - Free:
Repeat Dialing
Call Screen
Call Forwarding
Automatic Callback
MultiRing
Call Waiting
Speed Callng 8
Three-Way Callng
Wait & See
300 Sage 1 + long distance minutes each month. Applies to direct dialed, 1 +
long distance or 1 + intraLAT A toll calls made to points within the
continental U.S., Alaska, Hawaii, Puerto Rico, and U.S. Virgin Islands.
Rate for additional minutes is at a discounted $0.04 rate.
Discounts on additional services:
Enhanced Voice Mail- $5.95
eSageLink Dial Up - $12.95
Eligibilty: This plan is available to residential customers only. Customers must
choose Sage as their intraLAT A toll and interLAT A long distance carrier to
receive the free minutes of Sage 1 + long distance minutes each month.
Issued: February 7, 2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page No. 37
SECTION 3- DESCRIPTION OF SERVICES, (CONT'D)
3.1. Telecommunications Services (cont'd)
3.1.4. Local Service Plans
3.1 .4.A Residential Service (contd)
2.Sage Simply Savings Essentials
The Sage Simply Savings Essentials Plan includes the following bundle of
services:
Basic Local Exchange Service, including unlimited local calling
Caller ID Service - Free
Call Waiting Service - Free
A choice of 1 of the following Custom Callng Features - Free:
Wait & See
Three-way Callng
Call Forwarding
90 Sage 1 + long distance minutes each month. Applies to direct dialed, 1 +
long distance or 1 + intraLAT A toll calls made to points within the
continental U.S., Alaska, Hawaii, Puerto Rico, and U.S: Virgin Islands
Eligibilty: This plan is available to residential customers only. Customers must choose Sage as
their intraLAT A toll and interLA T A long distance carrier to receive the free
minutes of Sage 1 + long distance minutes each month.
Issued: February 7, 2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page No. 38
SECTION 3 - DESCRIPTION OF SERVICES, (CONT'D)
3.1. Telecommunications Services (cont' d)
3.1.4. Local Service Plans
3.1.4.B.Business
1. Business Choice Plan
The Business Choice Plan includes the following bundle of services:
Basic Local Exchange Service, including unlimited local callng
100 Free Sage 1+ long distance minutes each month. See Section 3. I.4.C
for rules and regulations.
Eligibilty: Business customers in the originating BellSouth's exchanges listed
in Section 3.l.3.A
Customers must choose Sage as their intraLAT A toll and
interLA T A long distance carrier to receive the free minutes of
Sage 1 + long distance minutes each month.
Issued: February 7, 2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page No. 39
SECTION 3 - DESCRIPTION OF SERVICES, (CONT'D)
3.1. Telecommunications Services (contd)
3.1.4. Local Service Plans
3.1.4.e.Free Sage 1 + Long Distance
Sage Local Service Plans that include free Sage 1 + long distance minutes wil be
governed by the following rules and regulations.
1. The per minute rate for all direct dialed, 1 + long distance or 1 + intraLAT A toll
calls is $0.10 per minute unless otherwise noted, and applies to calls made to
points within the continental U.S., Alaska, Hawaii, Puerto Rico, and U.S. Virgin
Islands and outside the customer's local (free) callng area. The duration of each
call is rounded to the next full minute.
2. Customers earn a monthly credit against their 1 + long distance and 1 +
intraLATA toll charges based on the table in Section 3.1.4.C.3. If the total
dollar amount of usage is less than the maximum credit allowed, then the
customer earns a credit equal only to their actual usage. The credit is offered on
a per line basis and is rolled up, along' with usage, to the account level for
purposes of calculating the monthly allowable credit. There is no carry forward
of unused credits.
The credit does not apply to callng card calls, operator assisted calls, and calls
made to Directory Assistance.
3. Maximum Allowable Credit
# of Free Minutes
90
100
120
Maximum Credit
$ 9.00
$ 10.00
$ 12.00
Issued: February 7, 2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page No. 40
SECTION 3 - DESCRIPTION OF SERVICES, (CONT'D)
3.1. Telecommunications Services (cont'd)
3.1.5. Non-Recurring Service Charges - Service charges may apply to all residential and business
customers who subscribe to any of Sage's local service plans or request a move and/or change of
certain tyes oftelecommunications services.
3.1.5.A The Installation Charge is a per order, nonrecurring charge th,at applies as follows:
1. Installation or conversion of local exchange service to aY customer's premises for
the first time.
2. Installation of additional local exchange access lines to a customer's premises.
3. A change in location of customer's equipment or service from one premise to
another.
4. A temporary suspension of service at the customer's request or to change the
telephone number to which suspended service calls are referred.
5. A request to change from one tye of hunting arrangement to another, or
rearrange central offce hunting lines.
6. A restoration of service due to suspension from nonpayment of bil for
telecommunications services.
Issued: February 7, 2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page No. 41
SECTION 3 - DESCRIPTION OF SERVICES, (CONT'D)
3.1. Telecommunications Services (cont'd)
3.1..B.
3.1.. Non-Recurring Service Charges (cont'd)
An Order Processing Fee applies as follows, on a per order basis:
3.1..C.
3.1..D.
3.1..E.
3.1..F.
1. A telephone number change made at the customer's request.
2. A change to/from the company's Regional Service.
3. The addition or deletion of any Custom Callng Feature listed in Section 3.1.8;
Caller ID Service listed in Section 3.1.9; Multi-Line Hunting Service listed in
Section 3.1.0; Toll Restriction Service listed in Section 3.1.4; or Accounting
Codes listed in Section 3.1. 5.
4. A change of bil cycle dates made at the customer's request.
5. The splitting of single accounts into multiple bils at the customer's request.
6. Changes to customer service plan that have not been solicited by Sage Telecom.
7. A name change, at the customer's request, to the account name, Caller ID, or the
directory listing.
Copy of Call Records Fee applies when a customer requests a copy of these records
for their own person use. Call Records are available to law enforcément agencies at
any time free of charge.
A Referral Message Fee applies to active Sage customers who request a referral
message as a result of a telephone number change.
A Reconnect Fee wil be applied on a per line basis for service that is restored due to
suspension from nonpayment of bil for telecommunications services.
A Duplicate Invoice Charge wil be applied on a per invoice basis to a Customer who
requests a copy of a bil that has already been issued to such Customer, unless the
Customer informs the Company, within 15 days of the issuance of the bil, that the
original bil was not received. If a Customer or the Customer's representative,
thereafter, requests additional .copies of bils, a charge wil apply for each requested
bilL.
Issued: February 7, 2008 Effective:,2008
Issued By:
Robert W.McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page No. 42
SECTION 3 - DESCRIPTION OF SERVICES, (CONT'D)
3.1. Telecommunications Services (cont'd)
3.1.6. Operator Assisted Services (IntraLA T A)
3.1.6.A.Operator Handled Callng - Operator Handled Callng Service is provided to
Customers and Users of Sage's local exchange service. In addition to charges that
would otherwise apply pursuant to other Sections of this Tariff, each operator call
wil be assess a charge(s) as set forth within.
1. Person-to-Person - Calls completed with the assistance of a Sage operator to a
particular person, station, department or PBX extension specified by the callng
part.
2. Station-to-Station - Operator assisted calls other than Person-to-Person,
including intraLATA collect and third part biled calls. Collect calls to coin
telephones and transfers of charges to third telephones that are coin telephones
wil not be accepted.
3.I.6.B.Directory Assistance. A service provided to Customers and Users of Sage's local
exchange service that allows them to obtain directory assistance by callng the
Directory Assistance operator.
1. Directory Assistance charges apply for all requests for which Sage's facilties
are used. A maximum of two requested telephone numbers is permitted per
Directory Assistance calL. Requests for information other than telephone
numbers wil be charged the same rate as shown for the applicable request for
telephone numbers.
2. Non-published telephone numbers are not available from Directory Assistance
Service.
3. No credit wil be given for requested numbers that are non-published, or for
requested telephone numbers that are not found in the directory.
4. Customers who qualify for an exemption from Directory Assistance charges
through the PUC for the Blind wil not be charged for this service after Sage is
in receipt of paperwork from the PUC verifying their status. Credits wil not be
issued for Directory Assistance calls made prior to receipt of paperwork by Sage
Telecom.
5. A credit wil be given for calls to Directory Assistance when the Customer
experiences poor transmission or is cut-off during the call;
6. To receive a credit, the Customer must notify the Sage operator or Business
Offce of the problem experienced.
Issued: February 7, 2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page No. 43
SECTION 3 - DESCRIPTION OF SERVICES, (CONT'D)
3.1. Telecommunications Services (cont'd)
3.1.6. Operator Assisted Services (intraLATA)
3.I.6.e.Directory Assistance Call Completion - Provides customers the option of having
theír local or intraLA T A calls automatically completed when they request a
telephone listing from the Directory Assistance operator. The call may be completed
automatically or by the Directory Assistance operator. The three tyes of Directory
Assistance Call Completion (DACe) offered are as follows:
1. Semi-Automated - The customer receives the requested directory number and
then requests the operator to provide call completion to the requested number.
2. Fully-Automated - The customer receives the requested directory number from
an automated voice system. The customer accepts DACC by depressing "1"
from a touch-tone telephone when prompted by the DACC announcement.
3. Person-to-Person - The customer receives the requested directory number and
then requests the operator to complete the call to a specified person.
3.1.6.D.Busy Line Verification and Line Interrupt Service - Upon request ofa callng part,
the Company wil verify a busy condition on a called line.
1. The operator wil determine if the line is clear or in use and report to the callng
par.
2. The operator wil interrupt the call on the called line only if the callng part
indicates an emergency.
3. A charge wil apply when:
(a) The operator verifies that the line is busy.
(b) The operator verifies that the line is available for incoming calls.
(c) The operator verifies that the called number is busy with a call in progress
and the Customer requests interruption. The operator wil then interrupt the
call, advising the called part the name of the callng part. One charge wil
apply for both verification and interrption.
Issued: February 7,2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secreta
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page No. 44
SECTION 3 - DESCRIPTION OF SERVICES, (CONT'D)
3.1. Telecommunications Services (cont'd)
3.1.6. Assisted Services (intraLATA) (cont'dì
3.I.6.D.Busy Line Verification and Line Interrupt Service (cont'd)
1. No charge wil apply:
(a) When the callng part advises that the call is to or from an offcial public
emergency agency.
(b) Under conditions other than those specified within, preceding.
2. Busy verification and interrupt service is furnished where and to the extent that
facilties permit. The Customer shall identify and save Sage harmless against all
claims that may arise from either part to the interrpted call or any person.
3.1.7. Telephone Directory Service - Sage, through its interconnection agreement Qwest, wil provide
telephone directory services to its Customers. This includes listings in Qwest's White Pages
directory and directory assistance database. Services indicated by an * may be subject to set-up
charges for newly created listings. The following telephone directory services are offered:
3.1. 7.A Primary Listing - Primary directory listing in both Qwest White Pages and Directory
Assistance database. The listing is the actual name of the customer to whom the service
is rendered, with the following exceptions:
1. For residential customers, the listing may be in the name of a member of the
customer's family or household. A dual name listing may be provided for two (2)
persons who share the same surname and reside at the same address (i.e., John and
Jane Doe), or for a person known by two first names.
2. For business customers, the listing may be in the name of the business or of a
member, officer, employee, or representative of the business. The listing may also
include the name of a division, branch or departent.
3. In the case of a business line operating at a residence, a dual name listing may be
provided as described in # 1 above.
Issued: February 7, 2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite roo
Allen, Texas 75013-2789
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page No. 45
SECTION 3 - DESCRIPTION OF SERVICES, (CONT'D)
3.1. Telecommunications Services (cont'd)
3. L.7.B.
3.1.7. Telephone Directory Service (cont'd)
3.L.7.C.
3.I.7.D.
3.L.7.E.
3.L.7.F.
3.L.7.G.
3.1.7.H.
White Pages Directory(s) - This service provides for the annual delivery of the White
Pages directory. One (1) directory per residential household and one (1) directory
per business line wil be provided at no charge. Additional directories can be
purchased at the request of the customer.
Non-Listed Service - For customers who desire their telephone numbers to be
omitted from Qwest's White Pages directory, but NOT the directory assistance
database.
Non-Published Service - For customers who desire their telephone number to be
omitted from Qwest's White Pages directory, as well as the directory assistance
database.
Regular Extra Listing* - An additional listing tied to the same number and address as
the primary listing. For residential customers, the listing may be the names of
members of the customer's family or of other persons residing in the customer's
household. For business customers, additional listings may be requested for such
things as names of partners or members of the firm, officers of a corporation, or the
names of employees of the customer.
Extra Line Listing* - Extra line material may be provided in the alphabetical
directory when, in the opinion of Sage Telecom, it. faciltates the use of telephone
service. Ordinarily, an extra line wil be provided only when a customer has more
than one listed telephone. An extra line consists of five words or any fraction
thereof. When a customer needs more than five words to properly direct calls, he
may arrange for two or more extra lines. If the customer requests separate lines
consisting of less than five words, the extra listing charge applies to each line. If two
items of supplemental address information appear on the same line, two extra listing
charges apply.
Alternate Listing* - Listing of an alternate telephone number to be called in case no
answer is received at the primar call number or indicating an alternate telephone
number to be called during certain periods or under certain circumstances in
preference to the primary call number is permitted for customers to all classes of
service. A phrase necessary to direct the method of callng and giving the number to
call may be provided as an alternate listing.
Foreign Listing* - Used when a customer desires a listing in a directory published in
an exchange other than the exchange serving the customer.
Issued: February 7, 2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page No. 46
SECTION 3 - DESCRIPTION OF SERVICES, (CONT'D)
3.1. Telecommunications Services (cont'd)
3.1.7.1.
3.1.7. Telephone Directory Service (cont'd)
3.1.7.1.
3.I.7.K.
3.I.7.L.
3.I.7.M.
Secretarial Listing* - A customer engaged in furnishing service of a secretarial
nature may contract for telephone secretarial listings for the benefit of patrons under
the following conditions: (A) No physical facilities shall be provided for the use of
such patrons or tenants, other than public telephone service; (BY The customer
subscribing for the secretarial listings is not to permit the use of his telephone service
by such patrons; (C) Secretarial listings wil be accepted only upon written
authorization to Sage Telecom from the patron to be listed.
Additional Listing for Rotary Number Group* - Where a customer is served by two
or more main lines in a series completion group arranged for a hunting operation,
additional listings may be provided on any ofthe lines other than the first number in
the group.
Residence Signature Listing - Distinctive directory listings available to residential
customers.
Residence Family Space Listings* - Allows a residential customer to list the name or
nickname of the household members in the directory. The listing is set apart from
the preceding and following directory listings by white space and a border forming a
box around the listing. Listings may be the names of nicknames of members of the
customer's family or other persons residing in the customer's household. The
number of names allowed is limited to the number of letters available on two lines.
Residence Personality Logo - Allows a residential customer to add a logo to a
primary or an extra listing and enclose that listing in a box frame. The customer wil
choose from a list of logos prepared by Qwest.
Issued: February 7, 2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page No. 47
SECTION 3 - DESCRIPTION OF SERVICES, (CONT'D)
3.1. Telecommunications Services (cont'd)
3.1.8. Custom Callng Features
3.I.8.A.Service Offerings available to Customer's and End Users of Sage's local exchange
service on local access lines only, subject to availabilty from the central office
serving the customer:
1. Auto Call Back - Automatically redials the last incoming call.
2. Call Forwarding - Enables the customer to transfer all incoming calls to another
telephone number within the exchange or on the Long Distance
Telecommunications Network. The Call Forwarding customer is responsible for
the payment of charges (e.g., toll charges) for each call between his Call
Forwarding-equipped telephone and the telephone to which the call is being
forwarded.
Includes Busy Line and Don't Answer features, as defined below. Customer
may decline these additional features.
Call Forwarding - Busy Line allows incoming calls that encounter a busy
condition to be forwarded to a pre-designated telephone number within the
exchange or on the Long Distance Telecommunications Network.
Call Forwarding - Don't Answer allows incoming calls which are not answered
after a pre-determined number of rings to be automatically forwarded to a pre-
designated telephone number within the exchange or on the Long Distance
Telecommunications Network.
Issued: February 7, 2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page No. 48
SECTION 3 - DESCRIPTION OF SERVICES, (CONT'D)
3.1. Telecommunications Services (contd)
3.1.8. Custom Callng Features (cont'd)
3.I.8.A Service Offerings (cont' d)
3. Call Trace - Enables the customer to initiate a trace of the last completed
incoming call by dialing an activation code before receiving another call. If a
trace is successful, Call Trace wil record the incoming call detail (not the
conversation). A successful trace cannot be made if the incoming call originates
in a central offce not equipped for Call Trace service. The customer wil not be
provided the results of the trace (i.e., the telephone number traced). Such call
detail may be provided only to law enforcement authorities upon proper request.
For further action to be taken, the customer is required to contact Sage Telecom
via the telephone number provided in the Call Trace announcement
At its opinion or upon receipt of proper request from a law enforcement agency,
Sage wil set up a temporary tracing arrangement using Call Trace or manual
trap and trace where Call trace is not available at no charge to the customer
when in the judgment of Sage or law enforcement agency, the unwanted call(s)
present a serious threat of bodily harm or destruction of propert.
4. Call Waiting - Alerts a customer who is using his telephone that another caller is
trying to reach him. Where facilties permit, Call Waiting subscribers may
deactivate Call Waiting for the duration of one call. Call Waiting is
automatically reactivated for the next originating or terminating calL.
5. Priority Call - Provides the customer with a distinctive ring or distinctive Call
Waiting tone (if the customer has subscribed to Call Waiting and Priority Call ),
when the customer is called from pre-selected telephone numbers. The
customer can construct or modify a telephone number screening list. Priority
Call wil screen incoming calls against the customer's list and provide the
distinctive ring for telephone numbers on the list.
6. Speed Callng - Enables a customer to place calls to other telephone numbers by
dialing a one- or two-digit code rather than the complete telephone number.
Residential customers may store up to eight (8) telephone numbers. Business
customers may store up to thirt (30) telephone numbers.
7. Three-Way Callng - Enables a customer to add a third part to an existing call
without operator assistace, thereby establishing a three-way conversation.
Issued: February 7, 2~08 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page No. 49
SECTION 3 - DESCRIPTION OF SERVICES, (CONT'D)
3.1. Telecommunications Services (cont'd)
3.I.8.A
3.1.8. Custom Callng Features (cont' d)
Service Offerings (cont' d)
3.I.8.B.
3.I.8.C.
3.1.8.D.
Callng features are subject to availabilty of facilties and compatibilty with central
offce equipment, access lines, and customer premises equipment.
Call Again, Call Blocker, Missed Call Dialing, Call Trace, Priority Call Ringing,
Priority Call Forwarding and Caller ID are functional when both the call originating
customer and the call terminating customer are served from central offces capable of
sending and receiving the Calling Part Number (CPN) and are linked by appropriate
facilties.
Services with call forwarding capabilties (including Call Forwarding, Call
Forwarding-Busy Line, Call Forwarding-Don't Answer) cannot be used on a
continual basis to expand the local callng scope beyond that available to a
customer's premise.
3.1.9. Caller ID Service. Display of Callng Numberand/or Name on customer provided equipment.
Available to Customers and End Users of Sage's local exchange service on local access lines only.
Service includes:
3.1.9.A
3.I.9.B.
Callng Number Delivery - Allows the transmission of Callng Part Number (CPN)
to the subscriber's access lines. When a Calling Number Delivery equipped line is
on-hook, CPN is transmitted across the line during the silent interval between the
first and second ring.
Calling Name Delivery - Enables the Caller ID subscriber to identify the callng
part by a displayed name before the call is answered. The displayed name is the
name associated with the CPN. When a Callng Name Delivery equipped line is on-
hook, the Callng Part Name is transmitted across the line during the silent interval
between the first and second ring.
Issued: February 7, 2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page No. 50
SECTION J - DESCRIPTION OF SERVICES, (CONT'D)
3.1. Telecommunications Services (cont'd)
3.1.9. Caller ID Service (cont'd)
3.I.9.C.Anonymous Call Rejection - Allows customer to automatically reject all calls that
have been marked anonymous by the callng part. When ACR is active, the called
part receives no alerting (ringing) for a call that has been rejected. The call is
routed to a denial announcement and subsequently terminated.
3.I.9.D.Callng Name and Number Blocking - Any Sage Telecom callng part may prevent
the delivery of CPN and of Callng Part Name to the called part by dialing an
access code (*67 on their touch-tone pad or 1167 from a rotary telephone)
immediately prior to placing a calL. The access code activated per call blocking is
available at no charge. If a callng part activates blocking, the CPN and Callng
Part Name wil not be transmitted across the line. Instead, the Caller ID subscriber
wil receive an anonymous indicator. This anonymous indicator notifies the Caller
ID subscriber that the callng part chose to block name and number delivery.
Per-line blocking wil be offered at no charge to a requesting customer if Sage
Telecom receives from the customer written certification that the customer has a
compellng need for per-line blocking.
Caller ID subscribers must provide and connect their own compatible customer
premises equipment (CPE) to process the Callng Number and/or Callng Name
transmission.
Subscribers wil automatically be provided with both Callng Number and Callng
Name delivery, subject to availabilty in the central offce that is servicing the
subscriber. Ifthe combination of the two is not available, the subscriber wil receive
whatever is available, either Callng Number OR Callng Name.
Caller ID features are subject to availabilty of facilties and compatibilty with
central office equipment (for both the callng and the called parties), access lines, and
customer premises equipment.
Caller ID information wil not be displayed under the following conditions: (a) if the
called part is off-hook; or (b) if the called part answers during the first ring
interval.
Issued: February 7, 2008 Éffective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page NO.5 1
SECTION 3 - DESCRIPTION OF SERVICES, (CONT'D)
3.1. Telecommunications Services (cont' d)
3.1.0. Multi-Line Hunting Service - This service is used to establish hunting arrangements between two
or more of a customer's local exchange service access lines, and is available to Business and
Residential Customers. Customers may choose from one of the following hunt group
arrangements:
3.1.0.A Series Hunting - The hunt for an idle access line starts with the called access line in a
prearranged hunt group and ends with the last access line in the hunt group,
completing the call to the first idle access line encountered. Unless the first access
line in the hunt group is called, only a portion of the access line group is hunted.
3.1.0.B.Circle Hunting - Permits a complete hunt over all the access lines in a prearranged
access line hunt group. If no idle access line is encountered, the hunting wil
continue until it reaches the access line that was originally called.
3.1.0.C.Preferential Hunting - Individual access lines in an access line hunt group may have
an associated preferential hunt list. This hunt list specifies a hunting sequence over a
predetermined subset or preferential arrangement of up to 18 access lines before
proceeding to hunt through the remaining access line hunt group.
Each hunt group arrangement is subject to availabilty in the customer's serving central offce
switch. All of the lines in a hunt group arrangement must be of the same class of service (i.e.,
same local callng plan).
Issued: February 7, 2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page No. 52
SECTION 3 - DESCRIPTION OF SERVICES, (CONT'D)
3.1. Telecommunications Services (cont'd)
3.1.11. Maintenance of Service. The Customer shall be responsible for the payment of all related charges
for each service call by a Sage employee or contractor to the customer's premises where the
service diffculty or trouble results from the use of terminal equipment, communications systems
or premises cable and wire on the customer's side of the demarcation point.
3.1. I.A. Trouble Ticket Trip Fee - Applies for each dispatch during a normally scheduled
work day where a technician is on duty. A normally scheduled work day is defined
as 8AM to 5PM, Monday through Friday. If more than one technician is dispatched
in conjunction with the same trouble report, the charge applies to each technician.
This charge also applies to dispatches during a normally scheduled work day where
the technician(s) could not access the premises.
3.1. 1.B. Emergency Service Call Charge - Applies for each dispatch outside a normally
scheduled work day where an off duty technician is called in to perform the work. If
more than one technician is dispatched in conjunction with the same trouble report,
the charge applies to each technician.
3.1. I.C. NID Move Charge - Applies for each dispatch related to relocating the customer's
Network Interface Device (NID). This charge is in addition to either the Standard or
Emergency Repair Charge, which wil be determined based on the time of the
dispatch.
3.1.2. Individual Case Basis (ICB) Arrangements - For special situations, rates for specialized services
wil be determined on an Individual Case Basis and specified by agreement between Sage and the
Customer.
Issued: February 7,2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page No. 53
SECTION 3 - DESCRIPTION OF SERVICES, (CONT'D)
3.1. Telecommunications Services (cont'd)
3.1. 3. 9-1-1 Telecommunication Service - All terms and conditions set forth in this Section are
applicable to the services as defined in this Tariff.
3.1.3.A Service Overview
1. When requested by local government authorities, the Company wil provide
9-1-1 Telecommunications Service (9-1-1 Service) for the purpose of voice
reporting emergencies by the public.
2. A Public Safety Answering Point (PSAP) is the answering point for a 9-1-1 calL.
A PSAP may be designated as Primary or Secondary, which refers to the order
in which calls are directed for answering. Primary PSAP's answer first;
Secondary PSAP's receive calls on a transfer basis only.
3. Any person dialing 9-1-1 from a telephone that is usable for local exchange
telephone network access and arranged to provide 9- 1 - 1 Service wil be
automatically connected to the appropriate Public Safety Answering Point
(PSAP) for that telephone.
4. For the purposes of this Tariff, a Responding Agency is an agency that is
prepared to provide one or more specific emergency services via calls received
from a PSAP.
5. 9-1-1 calls originated from Sage's Local Exchange Service access facilties shall
be completed to the appropriate PSAP without a charge being assessed to the
callng part by Sage.
6. 9-1-1 Service may be classified as one of two types: Basic Service and
Enhanced Service.
(a) Basic 9-1-1 Service provides for routing all 9-1-1 calls originated by
telephone having telephone numbers beginning with a given central office
prefix code or codes to a single PSAP that is prepared to receive those calls.
Basic 9-1-1 Service has certain inherent features and optional features that
mayor may not be available with Enhanced 9-1-1 Service.
(b) Enhanced 9-1-1 Service provides certin features such as selective routing
of 9-1- 1 calls to a specific PSAP that is selected from the various PSAP
serving Business Customers within that central office area. Enhanced 9- 1 - 1
Service has certain other inherent and optional features that mayor may not
be available with Basic 9-1-1 Service.
Issued: February 7, 2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page No. 54
SECTION 3 - DESCRIPTION OF SERVICES, (CONT'D)
3.1. Telecommunications Services (cont'd)
3.1. 3. 9- 1 -1 Telecommunication Service (cont' d)
3.1.3.B. Regulations (These regulations apply to both Basic and Enhanced Service, as
appropriate. )
1. This offering is limited to the provision and use of the digits 9-1-1 as the
Universal Emergency Telephone Number (Code).
2. 9-1-1 Service is one-way service only.
3. Sage shall not incur any liabilty, direct or indirect, to any person who dials or
attempts to dial, the digits 9- 1 -lor to any other person who may be affected by
the dialing of the digits 9-1-1. Sage's entire liabilty arising out of the provision
of 9-1-1 Service under this tariff shall be limited as set forth in this Section and
in the Rules.
Issued: February 7,2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page No. 55
SECTION 3 - DESCRIPTION OF SERVICES, (CONT'D)
3.1. Telecommunications Services (cont'd)
3.1.4. Toll Restriction Service - An optional, central offce activated, service which prohibits anyone
from originating a direct dialed (1+) or an operator assisted (0 or 0+) outgoing long distance call
from a designated local exchange access line. Any such calls, when attempted, wil be routed to a
central offce announcement which wil inform the user that long distance calls are restricted from
that line.
Toll Restriction Service wil be provided as follows:
3.1.4.A.Toll Restriction Service can be placed on any Sage local access line where the
customer has subscribed to one of Sage Telecom's local service plans.
3.1.4.B.Any local access lines with Toll Restriction Service ARE eligible for any free 1 +
minutes allowable under Sage's TolIlLong Distance Promotion.
3.1.4.C.For business multi-line hunt groups, each local access line in the hunting group must
be equipped with Toll Restriction Service.
3.1.4.D.Toll Restriction Service wil not be provided on PBX trnks, at such time as Sage
offers PBX-tye service.
3.1.4.E.Toll Restriction Service is subject to availabilty in the central offce serving the
Sage customer.
3.1.4.F.The tyes of outbound long distance calls that are restricted are as follows:
1. Any direct dialed 1 + long distance calL. Examples include (l +Area Code+xxx-
xxxx), (1 +xxx-xxxx), (five-digit carrier access code + 1 +xxx-xxxx), or (five-
digit carrier access code + 1 +Area Code+xxx-xxxx).
2. Any local or long distance 0+ or 0 call, even in the event of an emergency.
Examples include (O+Area Code+xxx-xxxx), (O+xxx-xxxx), (five-digit carrier
access code + O+xxx-xxxx), or (five-digit carrier access code + O+Area
Code+xxx-xxxx).
3. Any Directory Assistance call for local or long distance numbers. Examples
include (1 +411) and (1 +555- 1 212).
4. Any call placed to a local DIAL 976 telephone number. Example (976-xxxx).
5. Any call to an emergency telephone number ifit is a long distance call.
3.1.4.G.The customer indemnifies and saves harmless Sage Telecom from any and all
claims, losses and damages that may be caused by Toll Restriction Service.
Issued: February 7, 2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretar
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page No. 56
SECTION 3 - DESCRIPTION OF SERVICES, (CONT'D)
3.1. Telecommunications Services (cont'd)
3.1.15. Dual Service
Dual Service, as part of an outside/physical move of telephone service, provides Sage business
customers the ability to have service at both the old and the new location at the same time.
1. At the time a service order is placed to physically move telephone service, the customer may
specify a period of time, not to exceed 30 days, that they want to receive Dual Service.
2. Dual Service can be provided as long as the customer's new location is served by the same
Central Offce, which is normally the case when the customer is able to keep their existing
phone number(s).
3. Dual service begins on the Service Order Completion (SOC) date of the new service, and
extends for the number of days specified by the customer at the time of the order.
'4. The number of days specified by the customer at the time of the order CANNOT be changed.
5. When Dual Service is disconnected after the specified period of time, there may be a slight
outage. The outage, if there is one, should not be significant.
6. The per line rate of $45 is the same whether the service period is one day or 30 days. This is a
non-recurring charge.
7. This service replaces coordinated moves. Coordinated (i.e. after hours) move are no longer an
option.
Issued: Februar 7,2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page No. 57
SECTION 4 - RATES AND CHARGES
4.1. Local Exchange Service - The following rates and charges are applicable to Residential and Business
Customers.
4.1.1. Non-Recurring Service Charges - All rates are per service order, except as noted.
Service Chaf.~e Type Residence Business
Installation Chariie $ 65.00 $ 75.00
Copy of Call Records*: Per customer request $ 25.00 $ 25.00
Order Processing Fee:
Telephone Number Change $ 25..00 $ 25.00
All Others $ 12.50 $ 12.50
Referral Message Fee $ 10.00 $ 10.00
Reconnect Fee $ 65.00 $ 75.00
Duplicate Invoice Charge $5.00 $5.00
* This fee applies to requests from customers for a copy of call records. Copies requested by law
enforcement are at no charge.
4.1.2. Monthly Local Service Plan Charges - All rates are per line.
4.1.2.A Residential
Sage Simply Savings Preferred
All Zones
Sage Simply Savings Essentials
All Zones
Monthly Rate
$49.99
$44.99
4.I.2.B.Business
Monthly Rate
Business Choice Plan $55.99
Issued: February 7, 2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page No. 58
SECTION 4 - RATES AND CHARGES, (CONT'D)
4.1. Local Exchange Service (contd)
4.1.3. Operator Assisted Service Rates
4.1..A Operator Handled Callng
In addition to applicable usage charges, the following operator-assisted charges wil
apply:
Person-to-Person
Local
IntraLATA
$ 1.00 per call
$ 1.00 per call
Station-to-Station
Local
IntraLATA
$ 3.00 per call
$ 2.00 per call
The term "Local" is meant to mean a call placed to a point within the customer's
local callng area as defined by the applicable local service plan.
Issued: February 7, 2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Sage Telecom, Inc.
SECTION 4 - RATES AND CHARGES, (CONT'D)
4.1. Local Exchange Service (cont'd)
4.1..B.
4.1. Operator Assisted Service Rates_(cont'd)
Directory Assistance Service
4.1..C.
Directory Assistance
Direct Dialed
Via Operator
Fully-Automated
Sent-Paid
Collect, BìI to 3rd Number
Semi-Automated
Sent-Paid
Collect, BìI to 3rd Numbers
Person-to-Person
Busy Line Verification and Line Interrupt Service
Busy Line Verification
Line Interrupt
$ 2.50 per call
$ 2.50 per call
$ 0.00 per call
$ 4.95 per call
$ 1.50 per call
$ 4.95 per call
$ 4.00 per call
$ 2.00 per request
$ 2.00 per request
Idaho Tariff No. 1
Original Page No. 59
Issued: February 7, 2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Effective:,2008
Sage Telecom, Inc.
SECTION 4 - RATES AND CHARGES, (CONT'D)
4.1. Local Exchange Service (cont'd)
4.1.4 Telephone Directory Service Rates (Per Month)
Service Type Rate
Additional Directories $ 18.00
Non-Listed Service
Primary Line $ 7.00
Additional Line $ 7.00
Non-Published Service $ 8.35
Additional Listings
Residential $ 6.50
Business $ 7.15
Alternate Listings
Residential $ 6.50
Business $ 7.15
Foreign Listings
Residential $ 6.50
Business $ 7.15
Cross-Reference Listings $ 7.50
Telephone Answering Service Listing $ 8.00
Stylist Service Listing $ 8.00
Designer Listing $ 12.00
Idaho Tariff No. 1
Original Page No. 60
Issued: February 7,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Effective:,2008
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page No. 61
SECTION 4 - RATES AND CHARGES, (CONT'D)
4.1 Local Exchange Service (cont'd)
4.1.4. Telephone Directory Service Rates_ (cont'd)
* Set-up Charges for newly created listings apply as follows:
Residential
Business
Rate
$10.00
$15.00
4.1.5 Custom Callng Features Rates (Monthly rates unless otherwise noted.)
Residential Business
Feature Rate Rate
Anonymous Call Rejection $ 5.00 $ 0.00
Auto Call Back $ 10.25 $ 11.25
Auto Redial $ 10.25 $ 11.25
Call Forwarding $ 10.25 $ 11.25
Call Forwarding - Busy Line $ 10.25 $ 11.25
Call Trace (per occurrence)$ 10.25 $ 11.25
Call Waiting $ 10.25 $ 11.25
Caller Waiting / Call Waiting with Caller ID $ 10.25 $ 11.25
Custom Ringing $ 9.70 $ 12.70
Distinctive Ringing $ 10.25 $ 11.25
Priority Call $ 10.25 $ 11.25
Speed Calling 8 $ 10.25 $ 11.25
Speed Callng 30 $ 10.25 $ 11.25
Three-Way Callng $ 10.25 $ 11.25
Issued: February 7,2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Sage Telecom, Inc.
SECTION 4 - RATES AND CHARGES, (CONT'D)
4.1. Local Exchange Service (cont' d)
4.1.6. Caller ID Service
Rates below are for all Sage service plans
Residential
Business
Monthly Rate
$ 13.25
$ 14.75
4.1.7. Multi-Line Hunting Service Rate
Per local access line additive to monthly Local Exchange service plan rates:
Residential
Business
Monthly Rate
$ 8.59
$ 8.59
4.1.8. Maintenance Visit Charge
Charge Type
Trouble Ticket Trip Fee
Emergency Service Call Charge
Monthly Rate
$75.00
$300.00
$100.00 plus Standard
or Emergency chargeNID Move
Idaho Tariff No. 1
Original Page No. 62
Issued: February 7, 2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Effective:,2008
Sage Telecom, Inc.
SECTION 4 - RATES AND CHARGES, (CONT'D)
4.1. Local Exchange Service (cont'd)
4.1.9. Individual Case Basis (ICB) Arrangements
No Individual Case Basis (ICB) Arrangements exist at this time.
4.1.0. Toll Restriction Service
Per local access line
Monthly Rate
$ 15.00
4.1.1 1. Dual Service
Per local access line
Monthly Rate
$ 45.00
4.1.12. Public Switched Network Recovery Charge!Monthly Rate
$ 1.3
4.1.13 (Reserved for future use 1
4.1.4 High Usage Charge $0.0025
Applicable to all Residential rate plans; per MOU in
excess of 6,000 MOUs during any consecutive 30 day period.
Idaho Tariff No. 1
Original Page No. 63
Issued: February 7,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Effective:,2008
IApplicable to all Residential and Business service plans on a per line basis.
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page No. 64
SECTION 4 - RATES AND CHARGES, (CONT'D)
4.2. Toll Free Service (8xx)
4.2.1. The rate per minute is $ 0.25. A $0.50 per call surcharge wil apply to all calls placed from a
payphone.
4.2.2. The duration of each call is rounded up to the nearest minute.
Issued: February 7, 2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page No. 65
SECTION 5 - PROMOTIONS AND DISCOUNTS
5.0. General - Sage may make promotional offerings of its tariffed services that may include reducing or
waiving applicable charges of the promoted service. All offerings wil be extended on a non-
discriminatory basis to any customer similarly classified who requests the specific offer. The Company
wil notify the Commission ten (10) days in advance of the rates, terms and conditions of any such
promotions.
5.1. Tell-A-Friend Promotion - This promotion provides a one-time credit to local exchange service
customers of Sage for referring a local exchange service customer to Sage and who choose Sage as their
long distance carrier.
5.1.1. The credit is in addition to any other allowable toll/long distance promotional credits.
Referring customers can earn a credit for each customer referred, provided they meet all terms
and conditions of the program.
Referred customer must remain a Sage local exchange service customer for a minimum of thirt
(30) days. Credit to the referring customer wil not be given if the referred customer
disconnects their local exchange service prior to thirt (30) days from their service date.
The issuance of any allowable credit wil occur once the referred customer has been a Sage local
exchange service customerJor at least thirt (30) days.
5.1.2. Maximum Allowable Credit
Customers wil receive credits for referred customers who meet criteria in 5.1.1 based on the
following schedule. Sage reserves the right to end this promotion at any time.
Allowable Credit
Referral per customer referred
1 st Referral $10.00
2nd Referral $15.00
3rd and all subsequent referrals $25.00
Issued: February 7,2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page No. 66
SECTION 6 - MISCELLANEOUS SERVICES AND CHARGES
6.1 Idaho USF Surcharge
A surcharge is assessed on all access lines to contribute towards funding for an Idaho Universal Service
Fund. The surcharge rate is established by the Commission an wil be assessed to each business and
residential line.
6.2 Telecommunications Service Assistance Program (ITSAP)
ITSAP consists of two programs, Lifeline and Linkup, that were developed to provide discounted rates for
telephone service to low income customers, thus promoting universal service. The programs are jointly
sponsored (federal and state) telephone assistance programs designed to maximize federal contributions to
Idaho's low-income customers. The programs provide reductions in monthly rates for single line telephone
service and/or reductions in one-time costs for installation of telephone service for qualifying customers.
The program is administered by the Department of Health and Welfare in accordance with Idaho Code. §
56-901.
6.2.1 Eligibilty - To be eligible for ITSAP, the participant must:
(a) Apply through the Department of Health and Welfare,
(b) Be head of household,
(c) Have a total gross income at or below 133% of the Offce of Management and Budgets
(OMB) Povert guidelines.
6.2.2 Residents of Tribal Lands may be eligible for additional federal assistance if the individual participates in
one of the following federal assistance programs:
(a) Bureau ofIndian Affairs general assistance;
(b) Tribally administered Temporary Assistance for Needy Familes;
(c) Head Start (only those meeting its income qualifying standard);
d) National School Lunch Program's free lunch program.
6.2.2.1 Eligibilty and qualification determinations wil be performed according to the telecommunication
provider's federal tariff and/or 47 C.F.R. Part 54.
6.2.2.2 Each eligible paricipating resident of Tribal Lands must provide to its local service provider a
signed document certifying under penalty of perjury that the customer receives
benefits from at least one of the programs mentioned.
Issued: February 7, 2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page No. 67.
SECTION 6 - MISCELLANEOUS SERVICES AND CHARGES
6.2.2.3 Lifeline Discounts - applied to tariffed monthly recurring rates and charges for qualifying
residential customers. Monthly discount (not to exceed the rate charged for the grade of subscribed
residential basic local exchange service) $3.50
Additional federal discounts may apply:
Tier 1 - Monthly service discount equal to the subscriber line charge $3.50
Tier 2 - Monthly service discount for customers of eligible telecommunications carriers who have received non-
federal regulatory approvals $1.75
Tier 3 - Monthly service discount equal to one half of the amount of any state support up to a maximum of $ 1.75
Tier 4 - Eligible residents of Tribal Lands may be eligible for discounts of up to $25. This discount may not bring
the local residential rate to below $ 1.00 per month $25.00
6.2.4 Linkup Discounts
6.2.4.1 Applied to installation of new service, including line extensions, construction of facilties, etc.,
but shall not apply to customer premises facilties or equipment. A service installation cost
reduction of 50% up to $30.00 For an eligible resident of Tribal Lands, an additional reduction of
up to $70 may be applied to cover 100% of the charges between $60 and $130 assessed for
initiating telephone service.
6.2.5 Rules
6.2.5.1 Applies to Telecommunication service at the principal residence of the eligible subscriber/head
of household.
6.2.5.2 A household is either an individual living alone or a group of individuals living together in
common living quarters and facilties under such domestic arrangements and circumstances as to
create a single establishment.
6.2.5.3 The eligible participant can receive assistance with telephone service installation costs only once
at a residential address. However, if the participant moves to a new address, meets the eligibilty
criteria and is in good standing with the telephone service provider, there is no limit to the number
of times the participant may receive assistance with telephone costs.
6.2.5.4 Nonrecurring charges to change to or from this program because of change in eligibilty status wil
be waived
6.2.5.5 Lifeline service is not available for foreign exchange service. Only one line per household wil
qualify for ITSAP discounts.
Issued: February 7, 2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789
Sage Telecom, Inc.Idaho Tariff No. 1
Original Page No. 68
"
6.2.5.6 Customers participating in either of these assistance programs must notify the company of any
changes that would affect qualification. Verification of eligibilty wil be established by the
Department of Health and Welfare and wil be reviewed annually.
6.2.5.7 When the customer is no longer eligible, the discount wil be discontinued and regular tariff rates
and charges wil apply.
6.3 Recovery
6.3.1 The cost of providing assistance through ITSAP shall be recovered by imposing a monthly surcharge
determined by the Commission and assessed on each line used for providing residential and business
access. Participating ITSAP customers are exempted from this surcharge.
$.05/1ne/month
Issued: February 7, 2008 Effective:,2008
Issued By:
Robert W. McCausland
Vice President and Secretar
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, Texas 75013-2789