HomeMy WebLinkAboutSage Telecom Inc.pdfSage Telecom, Inc,Idaho Tariff No, 2
Page No. I
SAGE TELECOM, INC.
INTRAST ATE INTEREXCHANGE TELECOMMUNICATIONS SERVICES
Regulations and rates applying to intrastate interexchange telecommunications services within the State ofIdaho,
This tariff is on file with the Idaho Public Utilities Commission, and copies may be inspected, during normal
business hours, at the Company s principal place of business, 805 Central Expressway South, Suite 100, Allen, TX
75013, This tariff complies with the Idaho Public Utilities Commission s rules and statutes applicable to the
Company.
Issued: August 14 2007 Effective:2007
_.-.~..-.- '. '
Issued by: Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, TX 75013-2789
Idaho Public Util,ities Commission
Office of the SecretaryACCEPTED FOR FILING
?::-
AU G 2 5 2007
Boise. Idaho
-'-
Sage Telecom, Inc.Idaho Tariff No. 2
Page No.
CHECK SHEET
Pages 1 through 31 , inclusive of this Tariff are effective as of the date shown, Revised sheets as named below
contain all changes from the original tariff that are in effect on the date thereof.
Page Number of Revisions
Except as Indicated
Original
Original
Original
Original
Original
Original
Original
Original
Original
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Original
Original
Original
Original
Original
Original
Original
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Issued: August 14 2007
Issued by: Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, TX 75013-2789
Effective:2007
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
" ,~;
i':~ "AUG 2 5 2001
Boise. Idabo
Sage Telecom, Inc.Idaho Tariff No. 2
Page No.
TABLE OF CONTENTS
TITLE PAGE
CHECK SHEET
...........................'...'..'........'....".'.'...'..................................................'...,......................".....
TABLE OF CONTENTS
"""""""""""""""""""""""""""........................................'.','.......................'..,....
TARIFF FORMAT SHEET ,..............,......,..........,...."...............................................................................,......
APPLICATION OF TARIFF ..............'....,......,.......................................................................................",.......
..............'........................'......'.'.'.'.,...".,.........................................,.....,..,...................,....,....
SECTION 1 - DEFINITIONS
..............................................................,...,.,..,.......................,.,...................'..
SECTION 2 - RULES AND REGULATIONS
....................................,..,...........................,..,.....................,
Undertaking of Sage,.,.".......................................... ......'...'....................................".................".'.',...
Use of Service ..........,...........................................'...',...................................'.".',...................'".........
Limitations """""""""""""""""""""""""""""""""""""""""""""""""""""""'....,....................'.2.4 Liabilities of Sage ......,.....,....,.,.".,.,.........................................,.....,...,.............................,.................'
Responsibilities of the Customer
""""""""""""""""""""""""""""".............................'................
Application for Service
""""""""""""""""""""""""""'"............................,.......................,...........
Establishing Credit, Deposits and Advance Payments........................................................................
Billing and Payment Procedures ..............................................................,............................"............
Interruption of Service ...".......'.".','.','....................................................,..,.........................,..,,'.........10 Restoration of Service
"""""""""""""""""""""""""""""""""""""""""""""""""'"....................
11 Disconnection of Service by Customer...........................................,....,.............................................'12 Cancellation for Cause ......................,............................................,...............................,..................,.13 Notice and Communication...................................................,..,..........................'..,....................,.......
14 Taxes, Surcharges and Utility Fees............,..,........................,....,..,....................................................15 Customer Billing Inquiries.........,..,..,........................................,..........................,........................,.....16 Conflicts Between Tariff and Commission Rules .............................................",...............................
SECTION 3 - DESCRIPTION OF SERVICES..,......................................................................................,
General
,...............................................'."...,........................................,...,....................,..",.,...........,.
Charges Based on Duration of Use ..............................................,.............................".......................
Product Descriptions .....................,..,.,..,.........................................."".........................,.,.,.,.............'.
Switched Outbound (1+)..........................,..........................................................................................3.2 Toll Free Service (8xx) ...........................................................................................................,...........
(Reserved for Future Use) .................................,.........................................."....................................'3.4 Directory Assistance ..........'.'.'""".,..."....................................'..'.'"...,....................."....,...............'",
Operator Services,................................................................................................................".............
SECTION 4 - RATES AND CHARGES ........".............................................................................""""""""
Switched Outbound (1+)....................,................................................................................................
Toll Free Service (8xx) .....................................'.......................................................................'.........4.3 (Reserved for Future Use) ........,.,..,."..,..............................................,....,.........................,.,...............4.4 Directory Assistance ..........,...,...".,....,."...,...................................,....,..",.,.,....................,."".............
Operator Services.................,...,..""."",.,.,.......................................,.,..."",...............'......','...........'...
High Usage Charge.................,
'...............................'.....'.......................',............'
SECTION 5 - PROMOTIONS AND DISCOUNTS
..,................,..........................................................".....
General '.'",'....'.'.'"..,...,...........................'...........'...'....'.'.,.,.,...,........................','.',.,.............".'..',...
Page No.
Issued: August 14 2007 Effective:2007
Issued by: Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, TX 75013-2789
Idaho P~blic Utilities Commission
OffIce of the Secretary
ACCEPTED FOR FlUNG
AUG 2 5 2007
Boise. Idaho
Sage Telecom, Inc.Idaho Tariff No. 2
Page No.
TARIFF FORMAT SHEET
Page Numbering, Page numbers appear in the upper-right corner of the page. Pages are numbered
sequentially. New pages may occasionally be added to the tariff. When a new page is added, the page
appears as a decimal. For example, a new page added between pages 34 and 35 would be 34.
Page Revisions Numbers,Page Revision Numbers also appear in the upper-right corner of the page. These
numbers are used to determine the most current page revision on file with the Idaho Public Utilities
Commission. For example, the fourth revised Page 34 cancels the third revised Page 34. Because of
deferrals, notice periods etc.the most current page number on file with the Commission is not always the
tariff page in effect. Business Customers should consult with check sheet for the page currently in effect.
Paragraph Numbering Sequence. There are nine levels of paragraph coding. Each level of coding is
subservient to its next higher level of coding.
L L
LLL
1.1. LA,
L L LA. L
1.1.A, L(a)
1.1. LA. L(a)(I)
(a)(I)(i)
(a)(I)(i)(1)
Check List of Effective Pages,When a tariff filing is made with the Commission, an updated Check List of
Effective Pages ("Check List") accompanies the tariff filing. The Check List lists the pages contained in
the tariff, with a cross-reference to the current revision number. When new pages are added, the Check List
is changed to reflect the revision. All revisions made in a given filing are designated by an asterisk (*
There will be no other symbols used on the Check List if these are the only changes made to it (i., the
format etc.
).
Customers should refer to the latest Check List to find out if a particular page is the most
current page on file with the Commission.
Symbols Used in This Tariff.
(C)
(D)
(I)
(M)
(N)
(R)
(S)
(T)
- To signify changed regulation.
- To signify discontinued rate or regulation.
- To signify increased rate.
- To signify a move in the location of text with no change.
- To signify new rate or regulation.
- To signify reduced rate.
- To signify reissued matter.
- To signify a change in text but no change in rate or regulation.
Issued: August 14 2007 2007Effective:
Issued by: Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, TX 75013-2789
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
AUG 2 5 2007
' '
Boise, Idaho
'---.~..
~";:.f..:...-
Sage Telecom, Inc.Idaho Tariff No. 2
Page No.
APPLICATION OF TARIFF
This tariff sets forth the service offerings, rates, terms and conditions applicable to the furnishing of interexchange
telecommunications services by Sage Telecom, Inc., hereinafter referred to as the "Company" or "Sage , to end-user
customers within the State of Idaho.
Issued: August 14 2007 Effective:2007
Issued by: Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, TX 75013-2789
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
AUG 2 5 2007
Boise. Idaho
Sage Telecom, Inc.Idaho Tariff No. 2
Page No.
SECTION I - DEFINITIONS
Account - Either a Customer s physical location or individual Service represented by a unique account number
within the billing system. Multiple Services each with a unique account number may be part of one physical
location,
Alternative Local Exchange Carrier (ALEC") or Competitive Local Exchange Carrier ("CLEC") - means any entity
or person providing local exchange services in competition with an ILEC or LEC.
Application for Service - The Company s order process that includes technical, billing and other descriptive
information provided by the Customer that allows the Company to provide requested or constructively-ordered
communications Services for the Customer and Customer s Authorized Users. Upon acceptance by the Company,
the Application for Service or Constructive Order becomes a binding contract between the Customer and the
Company for the provision and acceptance of Service.
Authorization Code - A multi-digit code that enables a Customer to access Sage s network and enables Sage to
identify the Customer s use for proper billing. Also called a Personal Identification Code or PIN.
Authorized User - A person, firm, corporation, or other entity that is authorized by the Customer to be connected to
the service of the Customer. In the case of Presubscription, the person, firm, corporation, or other entity that
presubscribes through the standard industry process shall be deemed an Authorized User unless the Customer
specifies in writing in advance that the person, firm, corporation, or other entity is not to become an Authorized
User.
Business Hours - The phrase "Business Hours" generally means the time beginning at 8:00 a.m. and ending at 5:00
m. local time at the place of Company operation, Monday through Friday excluding holidays.
Business Office - The phrase "Business Office" means the primary location where the business operations of the
Company are performed and where a copy of the Company s tariffs are made available for public inspection, The
address of the business office is 805 Central Expressway South, Suite 100 Allen, Texas 75013-2789.
Called Station - The terminating point of a call (i.e" the called number).
Calling Station - The originating point ofa call (i.e., the calling number).
Calling Area - A specific geographic area so designated for the purpose of applying a specified rate structure.
Carrier - The term "Carrier" means Sage Telecom.
Central Office - The premises of the Company or another local exchange carrier containing one or more switches
where Customer or End User station loops are terminated for purposes of interconnection to other station loops
trunks or access facilities,
Competitive Local Exchange Carrier CLEC") or Alternative Local Exchange Carrier ("ALEC") - means any entity
or person providing local exchange services in competition with an ILEC or LEe.
Commission - Idaho Public Utilities Commission.
Issued: August 14 2007 Effective:2007
Issued by: Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, TX 75013-2789
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
AUG 2 5 ZO07
Boise, Idaho
, ,-;::. ,
Sage Telecom, Inc.Idaho Tariff No. 2
Page No.
SECTION 1 - DEFINITIONS
Company - The term "Company" means Sage Telecom.
Customer - The person, firm, company, corporation, or other entity, having a communications requirement of its
own that is responsible for the payment of charges and for compliance with this Tariff. See "End User
Customer-Provided Equipment - Telecommunications equipment provided by a Customer used to originate calls
using Sage s service located at the originating location.
Day - The term "day" means 8:00 A.M, C.T. to, but not including, 5:00 P.M. CS.T. at the originating city,
Monday through Friday, excluding Company specific holidays.
Delinquent or Delinquency - An account for which payment has not been made in full on or before the last day for
timely payment.
End User - Any person, firm, partnership, corporation or other entity that uses the service ofthe Company under the
terms and conditions of this tariff.
Exchange - A group of lines in a unit generally smaller than a LATA established by the Company or other local
exchange carrier for the administration of communications service in a specified area. An Exchange may consist of
one or more central offices together with the associated facilities used in furnishing communications service within
that area,
Facility (or Facilities)- Any item or items of communications plant or equipment used to provide or connect to Sage
Services.
FCC - Federal Communications Commission.
Holiday - The term "holiday" means 8:00 a.m. to, but not including 11 :00 p.m. local time at the originating city on
all Company-specific holidays: New Year s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving
Day, and Christmas Day. When holidays fall on Saturdays or Sundays, the holiday rate applies unless a larger
discount would normally apply.
Incumbent Local Exchange Carrier ILEC") or Local Exchange Carrier ("LEC") - is any local exchange carrier that
was as of February 8, 1996 deemed to be a member of the Exchange Carrier Association as set forth in 47 C.
69.601 (b) of the FCC's regulations.
Incomplete Call - Any call where voice transmission between the calling party and the called station is not
established (i.e.busy, no answer, etc.
Interexchange Carrier (lXC)- A long distance telecommunications services provider that furnishes services between
exchange areas irrespective of the type(s) offacilities or technologies used, For the purposes of this Tariff, the term
Interexchange Carrier is synonymous with the term Customer as defined herein.
LATA - Local Access and Transport Area. - A geographic area for the provision and administration of
communications services existing on February 8, 1996, as previously established by the U.S. District Court for the
District of Columbia in Civil Action No. 82-0192; or established by a Bell operating company after February 8
1996 and approved by the FCC; or any other geographic area designated as a LATA in the National Exchange
Carrier Association (NECA) TariffF.C. No.
Issued: August 14 2007 Effective:2007
Issued by: Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, TX 75013-2789
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
",,:.,.~"':~.'" ~, .:~.
AUG 2 5 20UI
Boise. Idaho
\:.
C:---..,.,-.
... ,
0 "- , ..
Sage Telecom, Inc,Idaho Tariff No. 2
Page No.
SECTION 1 - DEFINITIONS
Local Exchange Company (LEC)- A company that furnishes local exchange telephone services.
Local Exchange Service - is an arrangement which connects the residential End User s location to the LEC'
network switching center, thereby allowing End User to transmit and receive local calls within the End User s local
calling area, or mandatory expanded area service (EAS) area, as defined by State ofIdaho or, if not defined by State
ofIdaho, then defined in the LEC's State Tariffs.
Location - A physical premise to or from which Sage provides Service.
NXX - The designation for the first three digits of a local telephone number where N represents 2-9 and X
represents 0-
Night/Weekend - The words "night/weekend" mean 12:00 A.M. CST to, but not including, 8:00 A.M. CST. in
the originating city, all day on Saturday, and all day Sunday, except from 5:00 P.M. C.T. to, but not including,
12:00 A.M. CST.
Non-Business Hours - The phrase "nonbusiness hours" means the time period after 5:00 p.m. and before 8:00 a,
Monday through Friday, all day Saturday, Sunday, and on holidays.
NPA - Numbering Plan Area or area code,
Other Common Carrier - Denotes a specialized or other type of common carrier authorized by the Federal
Communications Commission to provide domestic or international communications service.
Premises - A building, portion of a building in a multi-tenant building, or buildings on continuous property not
separated by a highway. May also denote a Customer-owned enclosure or utility vault located above or below
ground on private property or on Customer acquired right-of-way.
Primary Interexchange Carrier (PIC)- The Interexchange Carrier (IXC) designated by the Customer as its first
routing choice and primary overflow carrier for routing of 1 + direct dialed and operator assisted non-local calls.
Regular Billing - A standard bill sent in the normal monthly Sage billing cycle. This billing consists of one bill for
each account assigned to the Customer with explanatory detail showing the derivation of the charges.
Residential Service - The phrase "residential service" means telecommunication services used primarily as non-
business service.
Services - Sage s regulated common carrier communications services provided under this Tariff.
Subscriber - The term "Customer" is synonymous with the term "subscriber
Switch - The term "switch" denotes an electronic device that is used to provide circuit sharing, routing, and control.
Timely Payment - A payment on a Customer s account made on or before the due date.
Underlying Carrier - A provider of interstate telecommunications services from whom the Company acquires
facilities or services that it utilizes to provide the Company s services to Customers.
Issued: August 14 2007 Effective:2007
Issued by: Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, TX 75013-2789
Idaho Public Utilities Commissiolt
Office of the Secretary
ACCEPTED FOR FILING
AUG 2 5 2007
Boise. Idaho
Sage Telecom, Inc.Idaho Tariff No. 2
Page No.
SECTION 2 - RULES AND REGULATIONS
1.1
Undertakine: of Sae:e
Sage undertakes to provide resold interexchange telecommunications services within the State of
Idaho on the terms and conditions and at the rates and charges specified herein. The Company
intrastate interexchange services are only provided to customers subscribed to the Company
local exchange services.
Sage installs, operates and maintains the communication Services provided hereunder in
accordance with the terms and conditions set forth under this Tariff. It may act as the Customer
agent for ordering access connection facilities provided by other carriers or entities when
authorized by the Customer to allow connection of a Customer s location to the Sage network.
The Customer shall be responsible for all charges due for such service arrangements.
Sage s Services and facilities are available twenty-four (24) hours per day, seven (7) days per
week.
Use of Service
Limitations
3.2
3.4
Services provided under this Tariff may be used only for the transmission of communications in a
manner consistent with the terms of this Tariff and regulations of the Federal Communications
Commission.
Services provided under this Tariff shall not be used for unlawful purposes. Service will not be
furnished if any law enforcement agency, acting within its jurisdiction, advises that such services
are being used in violation of the law.
Service is offered subject to the availability of the necessary facilities or equipment, or both
facilities and equipment, and subject to the provisions of this Tariff. The obligation of Sage to
provide Service is dependent upon its ability to procure, construct, and maintain facilities that are
required to meet the Customer s order for Service. Sage will make all reasonable efforts to secure
the necessary facilities,
Sage reserve the right to limit or to allocate the use of existing facilities, or to additional facilities
offered by Sage, when necessary because of lack of facilities, relevant resources, or due to causes
beyond Sage s control. In addition, Sage reserves the right to discontinue Service when the
Customer is using the Service in violation of law or the provisions of this Tariff.
Sage does not undertake to transmit messages, but offers the use of its facilities when available
and will not be liable for errors in transmission nor for failure to establish connections.
Sage reserves the right to refuse service to Customers due to insufficient or invalid charging
information.
Issued: August 2007 Effective:2007
Issued by: Robert W, McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, TX 75013-2789
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
AUG 2 5 ZO07
Boise, Idaho
.. '
Sage Telecom, Inc.Idaho Tariff No. 2
Page No, 10
SECTION 2 - RULES AND REGULATIONS
Limitations (cont'
2.3.
Sage may block calls that are made to certain cities or central office exchanges, or use certain
Authorization Codes as Sage, in its sole discretion, deems reasonably necessary to prevent
unlawful or fraudulent use of Service.
Sage will use reasonable efforts to maintain only the facilities and equipment that it furnishes to
the Customer. Sage may substitute, change, or rearrange any equipment or facility at any time and
from time to time, but shall not thereby alter the technical parameters of the service provided the
Customer. Sage shall have the right to make necessary repairs or changes in its facilities at any
time and will have the right to suspend or interrupt service temporarily for the purpose of making
the necessary repairs or changes in its system. When such suspension or interruption of service
for any appreciable period is necessary, Sage will give the Customers who may be affected
reasonable notice thereof as circumstances will permit, and will prosecute the work with
reasonable diligence, and if practicable at time that will cause the least inconvenience. When Sage
is repairing or changing its facilities, it shall take appropriate precautions to avoid unnecessary
interruptions of Customer s service.
2.4.
Liabilities of Sae:e
Sage s liability for damages arising out of mistakes, omissions, interruptions, delays, errors, or
defects in the installation, provision, termination, maintenance, repair, or restoration occurring in
the course of furnishing service, channels, or other facilities, and not caused by the negligence of
the subscribers, commences upon activation of service. In no event does Sage s liability exceed
an amount equivalent to the proportionate charge to the Customer for the period of service during
which such mistakes, omissions, interruptions, delays, errors or defects occur, For the purposes of
computing such amount, a month is considered to have thirty (30) days. Credit will be calculated
pursuant to Section 2.9 of this Tariff.
Issued: August 14 2007 Effective:2007
Issued by: Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, TX 75013-2789
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
AUG 2 5 ZO07
Boise, Idaho
..,- -.. ,_..:.- .".
Sage Telecom, Inc.Idaho Tariff No. 2
Page No. 11
SECTION 2 - RULES AND REGULATIONS
2.4.
Liabilities of Sae:e (cont'
2.4.
2.4.3.
When the facilities of other carriers are used in establishing connections to points not reached by
Sage s facilities, Sage is not liable for any act or omission of the other carrieres). The Customer
will indemnify and save harmless Sage from any third-party claims for such damages referred to
in Section 2.4.
Sage will not be responsible for consequential damages or lost profits suffered by a Customer as a
result of interrupted or unsatisfactory service. Sage will not be liable for claims or damages
resulting from or caused by: (i) Customer s fault, negligence or failure to perform Customer
responsibilities; (ii) claims against Customer by another party; (iii) any act or omission of any
other party; or (iv) equipment or service furnished by a third party.
Sage does not guarantee or make any warranty with respect to any equipment provided by it or
leased on the Customer s behalf where such equipment is used in locations containing an
atmosphere which is explosive, prone to fire, dangerous or otherwise unsuitable for such
equipment. The Customer shall indemnify and hold Sage harmless from any and all loss, claims
demands, suits or other actions, or any liabilities whatsoever, whether suffered, made, instituted or
asserted by the Customer or by any other party or persons, for any personal injury or death of any
person or persons, and for any loss, damage or destruction of any property, whether owned by the
Customer or others, caused or claimed to have been caused directly or indirectly by the
installation, operation, failure to operate, maintenance, removal, presence, condition, location or
use of such equipment so used.
Issued: August 14 2007 Effective:2007
Issued by: Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, TX 75013-2789
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
AUG 2 5 2007
Boise, Idaho
--__d
."..'.'"
Sage Telecom, Inc,Idaho Tariff No. 2
Page No. 12
2.4
SECTION 2 - RULES AND REGULATIONS
2.4.
Liabilities ofSae:e (cont'
2.4.
2.4,
2.4.
2.4,
2.4.
Sage is not liable for any defacement of, or damage to, the premises of a Customer resulting from
the furnishing of services or the attachment of equipment, instruments, apparatus, and associated
wiring furnished by Sage on such Customer s premises or by the installation or removal thereof
when such defacement or damage is not the result of Sage negligence. No agents or employees of
other participating carriers shall be deemed to be agents or employees of Sage without written
authorization. The Customer will indemnify and save harmless Sage from any claims of the
owner of the Customer s premises or other third party claims for such damages.
Sage and Customer shall be excused from performance under this Tariff and under the application
for service for any period, and to the extent that the party is prevented from performing any
service pursuant hereto, in whole or in part, as a result of delays caused by the other party or an
Act of God, governmental agency, war, civil disturbance, court order, lockouts or work stoppages
or other labor difficulties, third party nonperformance (including the failure of performance for
reasons beyond the control of common carriers, interexchange carriers, local exchange carriers
suppliers and subcontractors), or other cause beyond its reasonable control, including failures or
fluctuations in electrical equipment, and such nonperformance shall not be deemed a violation of
this Tariff or of the application for service or grounds for termination of service. Both parties
retain all rights of recourse against any third parties for any failures that may create a force
majeure condition for the other party.
Sage is not liable for any damages, including toll usage charges, the Customer may incur as a
result of the unauthorized use of its telephone facilities. This unauthorized use of the Customer
facilities includes, but is not limited to, the placement of calls from the Customer s premises, and
the placement of calls through Customer-provided equipment that are transmitted or carried on the
Sage network.
Where there is a connection via Customer-provided terminal equipment or Customer-provided
communications systems, the point of demarcation shall be defined as the Sage facility that
provides interconnection. Sage shall not be held liable for Customer-provided access media or
equipment. Any maintenance service or equipment arrangements shall be addressed on an
individual case basis.
Sage will not be responsible if any changes in its service cause hardware or software not provided
by Sage to become obsolete, require modification or alternation, or otherwise affect the
performance of such hardware or software.
The Company shall use reasonable efforts to make services available by the estimated service
date. The Company shall not be liable for any damages whatsoever resulting from delays in
meeting the estimated service date due to delays resulting from normal installation procedures.
Such delays shall include, but not be limited to delays in obtaining necessary regulatory approvals
for construction, delays in obtaining right-of-way approvals, delays in actual construction work
being done by our vendor(s), and any delays due to any LEC where the Company is relying solely
upon such LEC to meet such estimated due date which is beyond the Company s control.
Issued:2007 Effective:2007
Issued by: Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, TX 75013-2789
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
AUG 2 5 2007
';" ,-. --~-_
Boise, Idaho
Sage Telecom, Inc.Idaho Tariff No. 2
Page No. 13
SECTION 2 - RULES AND REGULATIONS
2.4 Liabilities of Sae:e (cont'd)
2.4.With respect to the services, materials and equipment provided hereunder, Sage makes no
promises, agreements, understandings, representations or warranties, expressed or implied, and
hereby expressly disclaims all warranties, expressed or implied, not stated in this Tariff, and in
particular disclaims all warranties of merchantability and fitness for a particular purpose.
2.4.12. For errors or omissions in listings in alphabetical telephone directories and information records
furnished without additional charge, the Company shall have no liability.
Subject to the provision of Section 2.4 of this Tariff, the Company shall allow, for errors or
omissions in alphabetical telephone directories (excluding the use of bold face type), or in
information records, an amount within the following limits:
I. For listings in alphabetical telephone directories furnished at additional charge, as set forth
herein, an amount not in excess of the charge for that listing during the effective life of the
directory in which the error or omission occurred.
2. For listings in the information records furnished at additional charge, as set forth herein, an
amount not in excess of the charge for the listing during the period of omission or error,
2.4.13 Exculpatory Clause
THE INCLUDED EXCULPATORY LANGUAGE DOES NOT CONSTITUTE A
DETERMINATION BY THE COMMISSION THAT A LIMITATION OF LIABILITY
IMPOSED BY THE COMPANY SHOULD BE UPHELD IN A COURT OF LAW.
ACCEPTANCE FOR FILING BY THE COMMISSION RECOGNIZES THAT IT IS A
COURT'S RESPONSIBILITY TO ADJUDICATE NEGLIGENCE AND CONSEQUENTIAL
DAMAGE CLAIMS. IT IS ALSO THE COURT'S RESPONSIBILITY TO DETERMINE THE
VALIDITY OF THE EXCULPATORY CLAUSE.
Issued:2007 Effective:2007
Issued by: Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc,
805 Central Expressway South, Suite 100
Allen, TX 75013-2789
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
AUG 2 5 2007
Boise, Idaho
0- _0,
",
Sage Telecom, Inc.Idaho Tariff No. 2
Page No. 14
SECTION 2 - RULES AND REGULA nONS
Responsibilities of the Customer
The Customer must initiate a service order pursuant to Section 2.6 of this Tariff.
5.4
The Customer may not, nor may the Customer permit others to, rearrange, disconnect, remove
attempt to repair, or otherwise interfere with any of the facilities or equipment installed by Sage
except upon the written consent of Sage. The equipment Sage provides or installs at the Customer
premises for use in connection with the service Sage offers shall not be used for any purpose other
than for which it was provided.
The Customer shall ensure that the equipment and/or system is properly interfaced with Sage
facilities or service. If the Federal Communications Commission or some other appropriate
certifying body certifies terminal equipment as being technically acceptable for direct electrical
connection with interstate communications service, Sage will permit such equipment to be
connected with its channels without the use of protective interface devices.
The Customer shall be responsible for securing its telephone equipment against being used to
place fraudulent calls using Sage s service. The Customer shall be responsible for payment of all
applicable charges for services provided by Sage and charged to the Customer s accounts, even
where those calls are originated by fraudulent means either from Customer s premises or from
remote locations.
Sage shall be indemnified and held harmless by the Customer against claims of liable, slander, or
the infringement of copyright, or for the unauthorized use of any trademark, trade name, or service
mark, arising from the material transmitted over Sage s service, against claims for infringement of
patents arising from, combining with, or using in connection with, service, Sage s apparatus and
systems of the Customer; against all other claims arising out of any act or omission of the member
in connection with Sage s service. The Customer shall be liable for:
Issued:2007 Effective:2007
Issued by: Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc,
805 Central Expressway South, Suite 100
Allen, TX 75013-2789
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
AUG 2 5 2007
Boise, Idaho
_,_
Sage Telecom, Inc.Idaho Tariff No. 2
Page No. 15
SECTION 2 - RULES AND REGULATIONS
Responsibilities of the Customer (cont'
Loss due to theft, fire, flood, or other destruction of Sage s equipment or facilities on
Customer s premises.
Reimbursing Sage for damages to facilities or equipment caused by the negligence or
willful acts of the Customer s officers, employees, agents or contractors.
Charges incurred with interconnect or local operating companies for service or
service calls made to the Customer s premises or on the Customer s leased or owned
telephonic equipment unless Sage specifically authorizes said visit or repairs in
advance of the occurrence and Sage agrees in advance to accept the liability for said
repairs or visit.
Payment for all Sage service charges incurred through usage or direct action on the
part of the Customer.
The Customer may be required to verify in writing that it is duly authorized to order service at all
locations designated by the Customer for service, and assumes financial responsibility for all
locations designated by the Customer to receive Sage s services. If the verification (i., a letter of
authorization) cannot be produced within five (5) calendar days of the request, the pre-subscription
of the Customer s locations are considered unauthorized.
The Customer shall not use the Sage name, logo or trademark in any promotional materials
contracts, Tariffs, service bills, etc., without expressed written authorization from Sage. The
Customer shall not use the Sage name, logo or trademark in any pre-sale activities. The Customer
is prohibited from using Sage s name or trademark on any of the Customer s products or services.
Customer may not assign or transfer any of its rights or services ordered without the prior written
consent of Sage, Sage may assign any service orders to its parent company or any affiliate. Sage
will notify Customers of any such assignment.
Application for Service
Applicants wishing to obtain service must initiate a service order which may include the
Customer s authorization for Sage to instruct other carriers and vendors and the appropriate LEC
to provide certain services on the Customer s behalf. Sage will obtain the proper authorization
from the Customer where necessary, pursuant to Commission regulations. Applications for initial
or additional service made verbally or in writing become a contract upon the establishment of the
service or facility,
Issued:2007 Effective:2007
Issued by: Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, TX 75013-2789
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
AUG 2 5 2007
Boise, Idaho
, ~
Sage Telecom, Inc,Idaho Tariff No. 2
Page No. 16
SECTION 2 - RULES AND REGULATIONS
6.2.
Application for Service (cont'
An Application for Service may be changed by Customer upon written notice to Sage, subject to
acceptance and confirmation by Sage, provided that a charge shall apply to any change when the
request is received by Sage after notification by Sage of the acceptance and confirmation. Such
charge shall be the sum of the charges and costs for access facilities and other services and
features and the lesser of (i) the monthly recurring rate for each service component that has been
canceled as a result of the change times the appropriate minimum service period, plus the
applicable installation or non-recurring charges , and (ii) the costs incurred by Sage
accommodating each change, less net salvage. The costs incurred by Sage wil\ include the direct
and indirect cost of facilities specifically provided or used, the costs of installation, including
design preparation engineering, supply expense labor and supervision general and
administrative, and any other costs resulting from the preparation, installation and removal effort.
Where the Customer or applicant cancels an Application for Service prior to the start of
installation of service, prior to the lease of network elements, or prior to the start of special
construction, no charge applies. Where installation of service has been started prior to the
cancellation, a cancellation charge equal to the costs incurred by Sage shall apply, but in no case
shall such charge exceed the charge for the minimum period of the service ordered , plus applicable
installation charges, if any, plus costs associated with Special Construction, if any. The costs
incurred by Sage wil\ include the direct and indirect costs of facilities specifically leased, provided
or used; the cost of installation, including design preparation, engineering, permits, supply
expense, labor and supervision, general and administrative, and any other costs resulting from the
preparation, installation and removal effort.
Issued:2007 Effective: , 2007
Idaho Public Utilities commissioa
Office of the Secretary
ACCEPTED FOR FILING
AUG 2 5 ZO07
Issued by: Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, TX 75013-2789
Boise. Idaho
Sage Telecom, Inc,Idaho Tariff No, 2
Page No, 17
SECTION 2 - RULES AND REGULATIONS
Establishine: Credit. Deposits and Advance Payments
Credit Requirement
I.A.Sage may require an applicant for service to satisfactorily establish credit, pursuant
to applicable P.c. of Idaho rules and regulations, but such establishment of credit
shall not relieve the end-user from complying with Sage s policy regarding the
prompt payment of bills.
I.B.For the purposes of this rule
, "
applicant" is to be defined as a person who applies for
service for the first time or reapplies at a new or existing location after a previous
discontinuance of service; "customer is defined as someone who is currently
receiving service.
Reestablishment of Credit
Any applicant who previously has been an end-user of Sage and whose service has been
discontinued for nonpayment of bills shall be required, before service is rendered, to pay all
amounts due Sage.
Deposits and Interest
Sage does not require deposits at this time.
Issued:2007 Effective:2007
Issued by: Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc,
805 Central Expressway South, Suite 100
Allen, TX 75013-2789
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
AUG 2 5 2007
Boise, Idaho
Sage Telecom, Inc.Idaho Tariff No, 2
Page No. 18
SECTION 2 - RULES AND REGULATIONS
Billinl! and Payment Procedures
A. Sage shall render a bill during each billing period to every customer. The billing period shall
be monthly.
B. At a minimum, each residential customer bill rendered by the Company shall clearly state all
of the following information:
I. the beginning and ending dates ofthe billing period2. the due date
3. any previous balance4. the telephone number for which the bill is rendered5. the amount for basic local exchange service and regulated toll service
6. an itemization of all taxes due7. the total amount due8. the statement that rate schedules for basic local exchange service are available and will be
mailed by the Company upon request at no cost to the customer9. the address and telephone number of the Company, designating where the customer may
initiate an inquiry or informal complaint regarding the bill as rendered or the service
provided
C. Not later than 15 days after the completion of an order for new service, Sage provides each
residential customer an insert or other written notice that contains an itemized account of the
charges for the equipment and service for which the customer has contracted.
D. A residential customer in good standing shall have the right, within one billing period of
receiving a bill for new services or changed services, to cancel, reduce, or modify a service or
a portion of a service without further service charge.
Issued:2007 Effective:2007
Issued by: Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, TX 75013-2789
Idaho P~blic Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
AUG 2 5 ZO07
Boise, Idaho
."'",~
Sage Telecom, Inc.Idaho Tariff No. 2
Page No, 19
SECTION 2 - RULES AND REGULA nONS
Billine: and Payment Procedures
8.3
8.4
The Customer is responsible for the payment of all charges for facilities and services furnished by
Sage to the Customer and to all Users authorized by the Customer, regardless of whether those
services are used by the Customer itself or are resold to or shared with other persons.
For billing of monthly charges, service is considered to be established upon the day in which Sage
notifies the Customer of installation and testing of the Customer s services or the day on which the
Customer first utilizes the services, whichever comes first.
Except where otherwise specified, usage charges will be billed monthly in arrears. Customer will
be billed for all usage accrued beginning immediately upon access to the service. Customers will
be billed for usage occurring during their specific 30-day billing cycle, which for purposes of
computing charges shall be considered a month. The rates charged to a Customer will be the rates
in effect on the first day of the Customer s billing cycle, except that changes to taxes, government
fees, and reimbursement-type surcharges may take place at any time concurrent with the
effectiveness of such taxes, government fees and reimbursements.
Monthly charges for all access service components, provided hereunder, are billed in advance of
service and reflect the rates in effect as of the date of the invoice. A Customer s first invoice may
contain charges from previous periods for service provided from the date of installation through
the current invoice period.
Bills are due and payable as specified on the bill. Bills may be paid by mail , by telephone, online
or in person at the business office of Sage or an agency authorized to receive such payment. All
charges for service are payable only in United States currency. Payment may be made by check
money order, cashier s check, or certain major credit cards, Customer payments are considered
prompt when received by Sage or its agent by the due date on the bill, Amounts not paid within
fifteen (I5) days after the mail date of invoice will be considered past due. In the event that a
postmark on a customer s payment received after the due date is not discernible, a three-day
mailing period will be presumed. If the last calendar day for remittance falls on a Sunday, legal
holiday, or other day when the offices of Sage are not open to the general public, the final payment
date shall be extended through the next business day. If Sage becomes concerned at any time
about the ability of a Customer to pay its bills, Sage may require that the Customer pay its bills
and make such payments in cash or the equivalent of cash.
Any disputed charge may be brought to Sage s attention by verbal or written notification. In the
case of a billing dispute between the Customer and Sage that cannot be settled to their mutual
satisfaction, the undisputed portion and subsequent bills must be paid on a timely basis, or the
service may be subject to disconnection. The Customer may request an in-depth investigation into
the disputed amount and a review by a Sage manager. During the period that the disputed amount
is under investigation, Sage shall not pursue any collection procedures or assess late fees with
regard to the disputed amount, The Customer shall be required to pay the undisputed part of the
bill, and if not paid, Sage may discontinue service. In the event the dispute is not resolved, Sage
shall inform the customer that the customer has the option to pursue the matter with the Public
Utilities Commission ofIdaho.
Issued:2007 Effective:2007
Issued by: Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, TX 75013-2789
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
AUG 2 5 2007
Boise, Idaho
Sage Telecom, Inc.Idaho Tariff No. 2
Page No. 20
SECTION 2 - RULES AND REGULATIONS
Billinl! and Payment Procedures (Cont'
The Customer is responsible to pay Sage for all toll calls or other third party charges resulting
from the origination of calls to points outside the local exchange and for charges or calls billed to
the Customer s number.
Sage may assess up to a twenty dollar ($20) charge for each returned check or credit card
chargeback.
If service is suspended/disconnected by Sage in accordance with the provisions of the Tariff and
later restored, restoration of service will be subject to all applicable installation charges if service
was disconnected, or a reconnect fee if service was suspended.
When a customer is unable to pay a charge in full when due, Sage shall permit the customer to
enter into an initial customer-accommodation agreement under which the charge may be paid as
mutually agreed by both Sage and the customer. A copy of the customer-accommodation
agreement shall be delivered or mailed to the customer upon request by the customer. Customer-
accommodation agreements are only set up at the request of the customer. Customer-
accommodation agreements are intended to function as a short-term solution and will be reviewed
and approved on an individual case basis. The failure of a customer to meet all terms agreed upon
within a customer-accommodation agreement shall result in service suspension or disconnection
pursuant to Commission rules.
Issued: August 14 2007 Effective:2007
Issued by: Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, TX 75013-2789
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
AUG 2 5 2007
Boise. Idaho
Sage Telecom, Inc.Idaho Tariff No. 2
Page No, 21
SECTION 2 - RULES AND REGULATIONS
Interruption of Service
9.4
Credit allowance for the interruption of service that is not due to Sage s testing or adjusting,
negligence of the Customer or to the failure of channels or equipment provided by the Customer
are subject to the general liability provisions set forth herein. It shall be the obligation of the
Customer to notify Sage immediately of any interruption in service for which a credit allowance is
desired, Before giving such notice, the Customer or end-user shall ascertain that the trouble is not
being caused by any action or omission by the Customer within his or her control, or is not in
wiring or equipment, if any, furnished by the Customer and connected to Sage s facilities.
An adjustment or refund shall be made:
I. Automatically, if the service interruption lasts for more than forty-eight (48) hours after being
reported to the company and the adjustment or refund exceeds $1.00 in amount; and
2. Upon subscriber oral or written request, if the service interruption lasts twenty-four (24) to
forty-eight (48) hours after being reported to the company and the adjustment or refund exceeds
$1.00 in amount.
If such mistake, omission, interruption, delay, error, or defect in transmission, or failure or defect
in facilities occurs and results in a customer remaining out of service for more than 24 hours, then
one (I) of the following adjustments shall be made to the customer s bill in the next billing period
in which it is practical to do so:
If the duration of the outage is less than five (5) days, the appropriate credit shall be the
prorated amount of the customer s monthly service rate.
If the duration of the outage is five (5) days or longer, the appropriate credit is the
prorated amount of the customer s monthly service rate for the first four (4) days of the
outage, plus an additional $5.00 per day for the fifth day and each subsequent day of the
outage, up to the amount of the customer s recurring monthly service rate. In all
instances of outage, the Customer shall remain liable for paying all usage charges.
The Company will restore service within sixteen (I6) hours after the report of the outage if the
Customer notifies the Company that the service creates an emergency or within twenty-four (24)
hours if no emergency exists. Outages reported between noon on Saturday and 6:00 pm on the
following Sunday will be restored within forty-eight (48) hours or by 6:00 pm on the following
Monday, whichever is sooner.
If written notice of a dispute as to charges is not received by the Company within 180 days of the
date a bill is issued, such charges shall be deemed to be correct and binding on the Customer.
Issued: August 2007 Effective:2007
Issued by: Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, TX 75013-2789
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
AUG 2 5 2007
Boise, Idaho
Sage Telecom, Inc.Idaho Tariff No. 2
Page No,
SECTION 2 - RULES AND REGULATIONS
2.10 Restoration of Service
The use and restoration of service shall be in accordance with the priority system specified in part 64
Subpart D of the Rules and Regulations of the Federal Communications Commission.
Disconnection of Service bv Customer
11,1, By giving notice, Customer may disconnect service at any time following its minimum service
requirement(s),
11.2.Except as otherwise specified in this Tariff, the Customer will be responsible for all charges until
the disconnect is effected. The Customer remains liable for all usage-based fees so long as usage
is generated. For non-usage-sensitive charges, the Customer will be liable for the entire monthly
recurring charge during the month Customer s service terminates. If the Customer disconnects
service prior to the end of a term plan, the termination liabilities associated with the term plan will
apply. In instances where Special Construction was performed to establish the service, Special
Construction charges may apply.
Issued: August 14 2007 Effective:2007
Issued by: Robert W, McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, TX 75013-2789
Idaho Public Utilities commi
~~~
Office of the Secretary
ACCEPTED FOR FILING
AUG 2 5 2007
Boise. Idaho
Sage Telecom, Inc,Idaho Tariff No. 2
Page No. 23
SECTION 2 - RULES AND REGULATIONS
Cancellation for Cause
2.12.The Company may shut off service or cancel an application for service, pursuant to applicable
Commission rules, without incurring any liability for any of the following reasons:
A. Nonpayment ofa delinquent account for basic local exchange service.
B. Nonpayment of a delinquent account with a delinquent balance of $150 or more for basic
local exchange service and regulated toll service in the name of the customer.
C. Maintaining a delinquent balance of $125 or more for three consecutive months for basic
local exchange service and regulated toll service.
D, Unauthorized tampering or interference with facilities and equipment owned by a provider of
basic local exchange service that are situated on or about the customer s premises,
E. Refusal to grant access at reasonable times to equipment installed upon the premises of the
customer for the purpose of inspection, maintenance, or replacement.
F. Misrepresentation of the customer s identity for the purpose of obtaining basic local exchange
service,
G, A violation of a tariff provision of the provider of basic local exchange service that is on file
with or approved by the P.c. of Idaho that adversely affects the safety of the customer or
other persons or the integrity of the provider s basic local exchange system,
H, Any other unauthorized use or interference with basic local exchange service.
Any use of service or known plans to use the service in a manner contrary to the security of
the United States of America or contrary to the safety or security of its citizens.
12.Service may be shut off during normal business hours on or after the date specified in the notice of
shutoff. Except as directed by Law Enforcement, service shall not be shut off on a day when the
offices of the Company are not available to facilitate reconnection of service or on a day
immediately preceding such a day.
12.3 Except as directed by Law Enforcement, service shall not be shut off unless written notice by first-
class mail is sent or delivered to the customer at least 5 days prior to the date of the proposed
shutoff. If a shutoff of service is sought for nonpayment of a delinquent account, then a notice of
shutoff will not be sent before the time the account becomes delinquent. Service of notice by mail
is complete upon mailing, unless proven otherwise by the customer. The Company will maintain
an accurate record of the date of mailing. The Company is responsible for the accurate and timely
notice of shutoff.
Issued: August 14 2007 Effective:2007
Issued by: Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, TX 75013-2789
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
AUG 2 5 2007
Boise, Idaho
Sage Telecom, Inc.Idaho Tariff No. 2
Page No. 24
2.12
SECTION 2 - RULES AND REGULA nONS
Cancellation for Cause (Cont'd)
12.4
12.
12,
12,
12,
12.
A notice of shutoff of service shall not be issued if a customer has a pending formal complaint
before the Public Utilities Commission of Idaho concerning the bill upon which the notice is
based,
Basic local exchange service shall not be shut off while a complaint related to the reason for the
shutoff is pending.
Notwithstanding any other provision of this tariff, the Company will postpone the shutoff of basic
local exchange service and regulated toll service to a residential customer for not more than
days if the customer produces a physician s certificate stating that the current mental or physical
condition of the customer, a member of the customer s family, or another permanent resident of
the premises where service is rendered who is suffering from an existing mental illness or medical
condition will be endangered by a shutoff of service. The certificate shall identify the mental
illness or medical condition of the customer, the member of the customer s family. Or other
permanent resident of the premises where service is rendered. If the Company is notified
telephonically or in writing that a psychiatric or medical emergency exists, then the Company will
permit seven days for the residential customer to produce the certificate or notice. The
postponement may be extended for one additional 15-day period by the renewal and the
resubmission of the certificate or notice.
After basic local exchange service has been shut off to a customer, the Company will restore
service promptly, but not later than one working day after the customer s request, when the cause
for the shutoff of service has been cured or credit arrangements satisfactory to the Company have
been made.
Any payments required for service restoration may be made by the customer in any reasonable
manner. Payment by personal check may be refused by the Company if the customer has tendered
payment in this manner and the check has been dishonored during the last 3 years, excluding bank
error.
Before restoring service, the Company at its option may require one or more of the following: (a)
payment of the total amount due on all of the customer s delinquent and shutoff accounts for basic
local exchange service and regulated toll service owed to the Company; (b) an arrangement or
customer-accommodation agreement pursuant to Section 2., preceding, requiring the payment of
all amounts owed to the Company for basic local exchange service and regulated toll service; (c)
payment of an amount provided by tariff for basic local exchange service restoration.
Issued: August 14 2007 Effective:2007
Issued by: Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, TX 75013-2789
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
AUG 2 5 2007
Boise, Idaho
Sage Telecom, Inc.Idaho Tariff No. 2
Page No. 25
SECTION 2 - RULES AND REGULATIONS
Cancellation for Cause (Cont'
12.10 Sage Notices of suspension shall contain the following information:
A. the name and the billing address of the customer and, to the extent possible, the address of the
service, if different
B, a clear and concise statement of the reason for the proposed shutoff of service
C. the date after which service will be subject to shutoff without further notice unless the
customer takes appropriate action
D. the right of the customer to file a formal complaint with the Public Utilities Commission of
Idaho ifthe dispute cannot be otherwise resolved and a statement that the customer must pay
to the provider of basic local exchange service that portion of the bill for basic local exchange
service and regulated toll service that is not in dispute within 3 days of the date that the formal
complaint is filed
E. a statement that service will not be shut off pending the resolution of a formal complaint that
is filed and prosecuted in conformity with all applicable statutes, rules, regulations, and orders
of the Public Utilities Commission ofIdahoF. the telephone number and address of the Company where the customer may make inquiry or
enter into a settlement agreement.
2007Issued: August 14 2007 Effective:
Issued by: Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, TX 75013-2789
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
AUG 2 5 2007
Boise, Idaho
Sage Telecom, Inc.Idaho Tariff No. 2
Page No. 26
SECTION 2 - RULES AND REGULATIONS
Notice and Communication
13.1. The Customer shall designate on the Application for Service an address to which Sage shall mail
or deliver all notices and other communications, except that Sage may also designate a separate
address to which Sage s bills for service shall be mailed.
13.2. Sage shall designate on the Application for Service an address to which the Customer shall mail or
deliver all notices and other communications, except that Sage may designate a separate address
on each bill for service to which the Customer shall mail payment on that bill.
13,All notices or other communications required to be given pursuant to this Tariff shall be made in
writing to Sage at 805 Central Expressway South, Suite 100, Allen, Texas 75013-2789 or by
calling (214) 495-4700. Notices and other communications of either party, and all bills mailed by
Sage, shall be presumed to have been delivered to the other party on the third business day
following placement of the notice, communication or bill with the U. S. Mail or a private delivery
service, prepaid and properly addressed, or when actually received or refused by the addressee
wh ichever occurs first.
13.4, Sage or the Customer shall advise the other party of any changes to the addresses designated for
notices, other communications or billing, by following the procedures for giving notice set forth
herein.
Issued: August 14, 2007 Effective:2007
Issued by: Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, TX 75013-2789
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
AUG 2 5 2007
Boise, Idaho
Sage Telecom, Inc.Idaho Tariff No. 2
Page No. 27
SECTION 2 - RULES AND REGULATIONS
Taxes, Surchare:es and Utility Fees
Customer is responsible for the payment of all federal, state and local taxes, surcharges, utility fees, or
other similar fees (e,
g.,
gross receipts tax, sales tax, municipal utilities tax, 911 surcharges or fees) that may
be levied by a governing body or bodies in conjunction with or as a result of the service furnished under
this Tariff, in addition to non-government fees and surcharges required by Tariff. These charges will
appear as separate line items on the Customer s bill and are not included in the rates contained in this
Tariff. There shall be added to the Customer s bill for service, an additional charge equal to the pro rata
share of any occupation, franchise, business, license, excise privilege or other similar charge or tax, now or
hereafter imposed upon the gross receipts or revenue of Sage by any municipal taxing body or municipal
authority whether by statute, ordinance, law or otherwise, and whether presently due or to hereafter become
due. The charge applicable to each Customer will appear as a separate line item on the Customer s regular
monthly bill and shall be determined on a basis equal to the tax levied by each municipal taxing body or
municipal authority, plus any permissible recovery costs.
Customer Billine: Inquiries
Any customer who has a question regarding his/her telephone bill may contact Sage toll free at (888) 449-
4940, or by writing to Sage Customer Service at 805 Central Expressway South, Suite 100, Allen, Texas
75013-2789,
Conflicts Between Tariff and Commission Rules
If this tariff contains provisions that deny or restrict a Customer s rights otherwise protected by
Commission rules, the Commission rules supersede any conflicting tariff provisions that deny or restrict
any of those rights unless otherwise ordered by the Commission, court order or statute.
Issued: August 14 2007 Effective:2007
Issued by: Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, TX 75013-2789
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
AUG 2 5 ZO07
Boise, Idaho
Sage Telecom, Inc.Idaho Tariff No. 2
Page No, 28
SECTION 3 - DESCRIPTION OF SERVICES
General
Residential service offerings that include unlimited usage are limited to use for residential voice
applications. This includes service offerings providing for unlimited local usage, unlimited intraLA T
usage and/or unlimited interLA T A usage. No commercial use of any form is permitted for such unlimited
service offerings. Incidental calling for dial-up internet access, for data and fax type applications and for
other similar restricted uses reflected in this tariff is permitted up to a maximum of 1200 minutes within
any thirty-day period; any such usage beyond this threshold shall be presumed to be non-residential in
nature, If, at any time, the Company determines that the Customer s usage is non-residential or is not
consistent with use for residential voice applications, the Company may immediately take actions to
enforce adherence to this tariff and to the Company s Statement of Terms and Conditions of Service that
are applicable to interLA T A, interstate and international long distance. Such actions may include the
transition to a higher tier within the customer s existing service plan and the application of an High Usage
Charge as specified in Section 4., following:
The High Usage Charge is applicable to all service plans whenever usage thresholds established in Section
, following, are exceeded, including plans that offer unlimited usage and plans that do not offer
unlimited usage. The existence of the High Usage Charge shall be communicated to the Customer in
advance of its initial application, and shall thereafter apply automatically whenever the threshold is
exceeded, Upon request, usage information will be provided pursuant to Section 4.6 of the Company
Local Exchange Tariff.
For residential service offerings that include unlimited usage, the Company will notify the Customer in
writing when the previous month's usage exceeds that normally associated with residential voice
applications, Such written notice will inform the Customer that a higher tier rate will apply if, after two
additional months, the usage remains above usage thresholds established in the existing service plan.
Customers whose excessive usage levels resulted in a higher rate will, upon request, qualify for the lower-
tier rate(s) after three consecutive months of usage below usage thresholds established in the existing
service plan,
Issued: August 14 2007 Effective:2007
Issued by: Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, TX 75013-2789
Idaho Public UtiHties Commission
Office of the Secretary
ACCEPTED FOR FILING
AUG 2 5 2007
Boise. Idaho
Sage Telecom, Inc.Idaho Tariff No. 2
Page No, 29
SECTION 3 - DESCRIPTION OF SERVICES
Chan!es Based on Duration of Use
Where charges for a service are specified based on the duration of use, such as the duration of a telephone
call , the following rules apply:
3.2.
2.4
Calls are measured in duration increments identified for each service. All calls which are fractions
of a measurement increment are rounded up to the next whole unit
Timing on completed calls begins when the call is answered by the called party. Answering is
determined by hardware answer supervision in all cases where this signaling is provided by the
terminating local carrier and any intermediate carrieres).
Timing terminates on all calls when the calling party hangs up or the Company s network receives
an on-hook signal from the terminating carrier.
Calls originating in one time period and terminating in another will be billed in proportion to the
rates in effect during different segments of the call.
All times refer to local times.
Rates contained herein are not distance sensitive. As such, unless otherwise indicated, mileage
bands are not applicable to the services offered.
Unless otherwise indicated, rates do not vary depending upon day or the time of day (Day,
Evening, and Night/Weekend).
Each call is rated and billed in whole cents. Any rated call with a fraction of a cent less than
$0,004 will be rounded down to the nearest whole cent. Any rated call with a fraction of a cent
$0.005 or greater will be rounded up to the nearest whole cent.
Issued: August 14 2007
Issued by: Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc,
805 Central Expressway South, Suite 100
Allen, TX 75013-2789
Effective: , 2007
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
AUG 2 5 lO07
Boise. Idaho
Sage Telecom, Inc.Idaho Tariff No. 2
Page No. 30
SECTION 3 - DESCRIPTION OF SERVICES
Product Descriptions
Switched Outbound (I +)
Service provides Sage customers with the ability to originate calls from a Sage-provided access
line, and, where available, from access lines of other local service providers, to all other stations
on the public switched telephone network bearing the designation of any central office exchanges
outside the customer s local calling area. This service is available on a switched basis only.
This service is available to Local Exchange Telecommunications Services customers of Sage and
where available, to other customers on a presubscribed basis, pursuant to the terms and conditions
of Sage s Idaho Tariff No. 2.
3.3.Toll Free Service (8xx)
Toll Free Service is an inbound-only service that allows callers located anywhere in the State ofIdaho
to place Toll Free Calls to Customers by dialing an assigned telephone number with an 8XX area
code. The Company provides Switched Toll Free Service only. Calls may be terminated either to the
Customer s local exchange telephone service or dedicated access line.
rReserved for Future Usel
3.4 Directory Assistance
Directory Assistance ("DA") is a Service that provides Customers with access to telephone number
information. Access is obtained by direct dialing 1 + (Area Code) 555-1212 or 1-411.
Issued: August 14 2007 Effective:2007
Issued by: Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, TX 75013-2789
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
AUG 2 5 2007
Boise. Idaho
Sage Telecom, Inc.Idaho Tariff No. 2
Page No. 31
SECTION 3 - DESCRIPTION OF SERVICES
Product Descriptions (Cont'd)
Operator Services
Operator Services involve assisting Customers with the placement oftelephone calls, including collect
calls, calling cards, credit card calls, person-to-person calls, third party calls, and other related operator
services as well as the obtaining ofrelated information. Where available, the Company provides this
service for local and intraLA T A calls. All other operator assisted calls will be routed to the
Company s underlying carrier.
Issued: August 14 2007 Effective:2007
Issued by: Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc,
805 Central Expressway South, Suite 100
Allen, TX 75013-2789
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
AUG 2 5 2007
Boise, Idaho
Sage Telecom, Inc.Idaho Tariff No, 2
Page No. 32
SECTION 4 - RATES AND CHARGES
The following rates and charges are applicable to Residential and Business Customers.
Switched Outbound (1+)
I.l
For all customers who choose Sage as their intraLA T A toll and interLA T A long distance provider.
Rate per Minute $ 0.25
1.2 For customers who do not choose Sage as both their intraLA T A toll and interLA T A long distance
provider.
Rate per Minute
IntraLA T A Toll Calls
InterLA T A Long Distance Calls
$ 0.25 per minute where Sage is the carrier
$ 0.25 per minute where Sage is the carrier
1.3 The duration of each call is rounded up to the nearest minute.
Toll Free Service (8xx)
The rate per minute is $ 0.25 A $0,50 per call surcharge will apply to all calls placed from a
payphone,
The duration of each call is rounded up to the nearest minute.
rReserved for Future Usel
Issued: August 14 2007 Effective:2007
Issued by: Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, TX 75013-2789
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
AUG 2 5 2007
Boise, Idaho
Sage Telecom, Inc.Idaho Tariff No. 2
Page No. 33
SECTION 4 - RATES AND CHARGES
Directory Assistance
4.4.InterLA T A Directory Assistance calls, other than calls placed to 8xx toll free DA:
Per call rate:$ 2,
4.4.IntraLA T A Directory Assistance
Direct Dialed
Via Operator
Fully-Automated
Sent-Paid
Collect
Bill to 3rd Number
Semi-Automated
Sent-Paid
Collect, Bill to 3rd Numbers
Bill to 3rd Number
Person-to- Person
$ 2.00 per call
$ 2.00 per call
$ 2.00 per call
$ 3.00 per call
$ 4.00 per call
$ 2.00 per call
$ 3.00 per call
$ 4.00 per call
$ 7.00 per call
4.4.3 Calls placed to 800/888 toll free DA
Calls placed to 800/888 toll free DA are provided at no charge to the Customer.
Operator Services
All usage associated with operator assisted calls will be charged the per minute rates as stated in
Section 4.
In addition to applicable usage charges, the following operator-assisted charges will apply:
Person-to-Person
IntraLA T A $ 7.00 per call
Station-to-Station
IntraLA T A $ 2,00 per call
Hi!!:h Usa!!:e Char!!:e $0.0025 per MOU
Applicable to all residential service rate plans; per MOU in excess of 6 000 MOUs during any consecutive
30 day period.
Issued: August 14, 2007 Effective:2007
Issued by: Robert W, McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, TX 75013-2789
Idaho Public UtilWes Commission
Office of the Secretary
ACCEPTED FOR FILING
AUG 2 5 2007
Bone, Idaho
Sage Telecom, Inc,Idaho Tariff No. 2
Page No. 34
SECTION 5 - PROMOTIONS AND DISCOUNTS
General
The Company, from time to time, may make promotional offerings of its services, which may include
waiving or reducing the applicable charges for the promoted service. Promotions will be filed as separate
tariff sheets under this Section 5, The Company will notify the Commission ten (10) days in advance of the
rates, terms and conditions of any such promotions.
All promotions will be limited in duration, and will identify a definite, reasonable time period during which
the promotion will be in effect. A promotion may also be limited as to the locations where the offerings are
made. A promotion may also, if so designated, provide for its conclusion upon the occurrence of a
promotion-related event that is reasonable certain to occur, although the timing may not be certain,
Issued: August 14 2007 Effective:2007
Issued by: Robert W. McCausland
Vice President and Secretary
Sage Telecom, Inc.
805 Central Expressway South, Suite 100
Allen, TX 75013-2789
Idaho Public Util,ities Commission
Office of the Secretary
ACCEPTED FOR FILING
AUG 2 5 2007
Boise, Idaho