31-4101-0001_302_pend.doc

IDAPA 31
TITLE 41
Chapter 01
31.41.01 - CUSTOMER RELATIONS RULES FOR TELEPHONE CORPORATIONS PROVIDING LOCAL EXCHANGE OR INTRASTATE MTS/WATS SERVICE IN IDAHO SUBJECT TO CUSTOMER SERVICE REGULATION BY THE IDAHO PUBLIC UTILITIES COMMISSION UNDER THE PUBLIC UTILITIES LAW OR THE
TELECOMMUNICATIONS ACT OF 1988
(THE TELEPHONE CUSTOMER RELATIONS RULES)

302. GROUNDS FOR DENIAL OR TERMINATION OF LOCAL EXCHANGE SERVICE, WITH PRIOR NOTICE (Rule 302).
Subject to Rule 313, a A telephone company may deny or terminate local exchange service to a customer or applicant without the customer’s or applicant’s permission, but only after adequate notice has been given in accordance with these rules, for one (1) or more of the following reasons: (1-1-95)( )

01. Customer Did Not Pay Undisputed Delinquent Bills. The customer or applicant did not pay undisputed delinquent bills for local exchange services or paid a delinquent bill for local exchange services with any dishonored check. (1-1-95)

02. Customer Failed To Make A Security Deposit. The customer or applicant failed to make a security deposit or obtain a guarantee, when one is required. (7-1-93)( )

03. Customer Failed To Abide By Terms. The customer or applicant failed to abide by the terms of a payment arrangement. (7-1-93)

04. Customer Misrepresented Identity. The customer or applicant misrepresented the customer’s or applicant’s identity for the purpose of obtaining telephone service. (7-1-93)

05. Customer Is Willfully Wasting Or Interfering With Service. The telephone company determines as prescribed by relevant state or other applicable standards that the customer or applicant is willfully wasting or interfering with service through improper equipment or otherwise. (7-1-93)

06. Customer Is Using Service(s) For Which The Customer Or Applicant Did Not Apply. (7-1-93)