RRV Enterprises Inc dba Consumer Access.pdf

RRV ENTERPRISES, INC.
D/B/A CONSUMER ACCESS
Idaho P.C. No.
1 st Revised Sheet No.
Cancels Original Sheet 1
TITLE SHEET
RRV ENTERPRISES, INC.
D/B/A CONSUMER ACCESS
TARIFF NO.
This tariff contains the description , regulations, and rates
applicable to the furnishing of service and facilities for
telecommunications services provided by RRV ENTERPRISES, INC.
with principal offices at 6300 Richmond Avenue , Suite 303Houston, TX 77057. Their mailing address is P.O. Box 571899,Houston, TX 77257. This tariff is on file with the Idaho Public
Utilities Commission , and copies may be inspected during normal
business hours at the Company I s principal place of business.
(T)
(T)
(T)
ISSUED:March 28, 2002 EFFECTIVE:April 2 , 2002
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2 - 2002
BY:Scott Moster, President
RRV Enterprises, Inc.
6300 Richmond Avenue, Suite 303Houston, TX 77057
(T)
(T)
Boise. Idaho
RRV ENTERPRISES, INC.
D/B/A CONSUMER ACCESS
Idaho P.C. No.th Revised Sheet No.
Cancels 4th Revised Sheet No.
CHECK SHEET
All sheets of this tariff are effective as of the date shown at thebottom of the respective sheet (s). Original and revised sheets as
named below comprise all changes from the original tariff and are
currently in effect as of the date on the bottom of this page.
Sheet Revision Sheet Revision
1 st Revisedth Revised*
1 st Revised
1 st Revised
1 st Revised
1 st Revised
1 st Revised
1 st Revised
1 st Revised
1 st Revised
1 st Revised
1 st Revised
1 st Revised
1 st Revised
1 st Revised
1 st Revised
1 st Revised
1 st Revised
1 st Revised
1st Revised
1 st Revised
1 st Revised
1 st Revisedth Revised*
ISSUED:August 6, 2008 EFFECTIVE:August 16, 2008
BY:Scott Moster, President
RRV Enterprises, Inc.
6300 Richmond Avenue, Suite 303Houston, TX 77057
Idaho Public Utilities Commissil1l
Office of the Secretary
ACCEPTED FOR FILING
AUG 1 6 2008
Boise. Idaho
RRV ENTERPRISES, INC.
D/B/A CONSUMER ACCESS
Idaho P.C. No.
1 st Revised Sheet No.
Cancels Original Sheet
TABLE OF CONTENTS
Title Sheet...................................................
Check Sheet...................................................
Table of Contents.............................................
Symbols.......................................................
Tariff Format.................................................
Section 1:Definitions and Abbreviations.
. . . . . . . . . . . . . . . . . . . .
Section 2:Rules and Regulations.............................
Section 3:Description of Service............................
Section 4:Rates and Charges.................................
ISSUED:March 28, 2002 EFFECTIVE:April 2 , 2002
BY:Scott Moster , President
RRV Enterprises , Inc.
6300 Richmond Avenue , Suite 303Houston, TX 77057
( T)
(T)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FiLING
APR 2;- 2002
Boise, Idaho
RRV ENTERPRISES, INC.
D/B/A CONSUMER ACCESS Idaho P.C. No.
1 st Revised Sheet No.
Cancels Original Sheet 4
SYMBOLS
The following are the only symbols used for the purposes
indicated below:
C -To Signify Change in Regulation
D -To SignifyRegulation Di scont inued Rate or
I -To Signify Rate Increase
M -To Signify Text Moved From Another Tariff
Location
N -To Signify New Rate or Regulation
R -To Signify Rate Reduction
T -To Signify Change In Text But No ChangeIn Rate Or Regulation
ISSUED:March 28 , 2002 EFFECTIVE:April 2 , 2002
BY:Scott Moster , President
RRV Enterprises, Inc.
6300 Richmond Avenue , Suite 303Houston, TX 77057 (T)
(T)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2002
Boise, Idaho
RRV ENTERPRISES, INC.
D/B/A CONSUMER ACCESS
Idaho P.C. No.
1 st Revised Sheet No.
Cancels Original Sheet
TARIFF FORMAT
Sheet Numbering Sheet numbers appear in the upper-right
corner of the sheet. Sheets are numbered sequentially.However , new sheets are occasionally added to the tariff.
Sheet Revision Numbers - Revision numbers also appear in the
upper-right corner of the sheet. These numbers are used to
determine the most current sheet version on file with the
Commission. For example, 4th Revised Sheet 34 cancels 3rdRevised Sheet 34.
Paraqraph Numbering Sequence There are nine levels of
paragraph coding. Each level of coding is subservient to its
next higher level of coding.
1.1.1.1.A.1.1.A.1.1.A.1. (a)1.1.A.1. (a).1.1.A.1. (a).1. (i)
2 .1.1.A.1. (a) .1. (i) . (1)
Check Sheets When a tariff filing is made with theCommission, an updated Check Sheet accompanies the tariff
filing. The Check Sheet lists the sheets contained in thetariff, with a cross reference to the current revision number.
When new sheets are added , the Check Sheet is changed to
reflect the revision. All revisions made in a given filing are
designated by an asterisk (*). There will be no other symbols
used on this sheet if these are the only changes made to (i. e.the format, etc., remains the same, just revised
revision levels on some sheets). The tariff user should refer
to the latest Check Sheet to find out if a particular sheet is
the most current sheet on file with the Commission.
BY:
ISSUED:March 28 , 2002 EFFECTIVE:April 2 , 2002
Scott Moster , President
RRV Enterprises, Inc.
6300 Richmond Avenue , Suite 303
Houston , TX 77057
(T)
(T)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2002
Boise, Idaho
RRV ENTERPRISES, INC.
D/B/A CONSUMER ACCESS
Idaho P.C. No.
1 st Revised Sheet No.
Cancels Original Sheet
SECTION 1 - DEFINITIONS AND ABBREVIATIONS
1.1 Definitions:
Application for Service - A standard order form which includesall pertinent billing, technical and other descriptive
information which will enable the carrier to provide the
communication service as required.
Authorized User - A person , firm , corporation , or other entity
authorized by the customer to receive or send communications.
Busy Hour - The two consecutive half hours during which the
greatest volume of traffic is handled.
Cancellation of Order A customer-initiated request to
discontinue processing a service order , either in part or in
its entirety, prior to its completion.
Carrier RRV Enterprises, Inc., unless specifically statedotherwise.
Company RRV Enterprises
"RRV" or "Carrier.Inc. hereinafter referred to as
Completed Calls - Completed calls are calls answered on thedistance end. In the event a customer is charged for anincomplete call , the Company will issue a credit to thecustomer upon request.
Customer The person , firm , corporation, or other entity
which orders or uses service and is responsible by law for
payment for communication service from the telephone utility.
Customer Provided Equipment - Terminal equipment provided by
a customer.
Day Rate Period - 8:00 a.m. through 4:59 p.m., Monday throughFriday.
Disconnect - The disabling of circuitry preventing outgoing
and incoming toll communication service provided by Carrier.
ISSUED:March 28, 2002 EFFECTIVE:April 2 , 2002
BY:Scott Moster , President
RRV Enterprises, Inc.
6300 Richmond Avenue, Suite 303
Houston , TX 77057
(T)
( T)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2;- 2002
Boise, Idaho
RRV ENTERPRISES, INC.
D/B/A CONSUMER ACCESS
Idaho P.C. No.
1 st Revised Sheet No.
Cancels Original Sheet 7
1.1 Definitions:(continued)
Due Date - The last day for payment without unpaid amountsbeing subj ect to a late payment charge.
Eveninq Rate Period - 5:00 p.through Friday.through 10: 59 p. m. ,Sunday
Holidays - Carrier I s recognized holidays are New Year I s Day,
Memorial Day, Independence Day, Labor Day, Thanksgiving Day
and Christmas Day.
Holiday Rate Period - The Evening Rate will apply to calls
made on Carrier recognized Holidays listed herein , provided,
however, that calls made on Holidays during the Night/Weekend
Rate Period shall be billed at the lower of the Evening Rate
and the Night/Weekend Rate.
Niqht/Weekend Rate Period - 11:00 p.m. through 7:59 a.m.,everyday; 8:00 a.m. through 10:59 p.m. Saturday; and 8:00 a.through 4: 59 p. m. Sunday.
Normal Business Hours - 8:00 a.m. to 5:00 p.Monday through
Friday, excluding holidays.
Premises - The space occupied by an individual customer in a
building, in adj oining buildings occupied entirely by thatcustomer, or on contiguous property occupied by the customer
separated only by a public thoroughfare, a railroad right of
way or a natural barrier.
Terminal Equi~ment - All telephone instruments, including pay
telephone equipment , the common equipment of large and small
key and PBX systems and other devices and apparatus, and
associated wirings, which are intended to be connectedelectrically, acoustically or inductively to the
telecommunication system of the telephone utility.
ISSUED:March 28, 2002 EFFECTIVE:April 2 , 2002
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2002
BY:Scott Moster, President
RRV Enterprises, Inc.
6300 Richmond Avenue , Suite 303Houston, TX 77057
(T)
(T)
Boise, Idaho
RRV ENTERPRISES, INC.
D/B/A CONSUMER ACCESS
Idaho P.C. No.
1 st Revised Sheet No.
Cancels Original Sheet
1. 2 Abbreviations:
LATA - Local Access Transport Area
LEC - Local Exchange Carrier
MTS - Message Toll Service
PBX - Private Branch Exchange
SAL - Special Access Line
WATS - Wide Area Telephone Service
ISSUED:March 28, 2002 EFFECTIVE:April 2, 2002
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
BY:Scott Moster , President
RRV Enterprises, Inc.
6300 Richmond Avenue, Suite 303
Houston , TX 77057
(T)
(T)APR
,:
2002
Boise, Idaho
RRV ENTERPRISES, INC.
D/B/A CONSUMER ACCESS
Idaho P.C. No.
1 st Revised Sheet No.
Cancels Original Sheet
SECTION 2 - RULES AND REGULATIONS
Carrier Undertaking
Carrier provides long distance message toll telephone service
to customers for their direct transmission of voice, data, and
other types of telecommunications.
Communications originate when the customer accesses Carrierdirectly or through the facilities of the local service
carrier via one or more access lines, equal access or on adial-up basis. Carrier may act as the customer I s agent forordering access connection facilities provided by other
carriers or entities when authorized by the customer, to allow
connection of a customer I s location to the Carrier network.
The customer shall be responsible for all charges due for such
service arrangements.
The Company s services are provided on a monthly basis (30
days) and are available twenty- four (24) hours per day, seven
(7) days per week.
Limitations on Service
Service is offered subject to the availability ofthe necessary facilities and/or equipment and
subj ect to the provisions of this tariff.
Carrier reserves the right to discontinuefurnishing service upon written notice, whennecessitated by conditions beyond its control or
when the customer is using the service in violation
of the provisions of this tariff or in violation of
the law.
Ti tle to any equipment provided by Carrier underthese regulations remains with Carrier. Priorwritten permission from the company is required
before any assignment or transfer. All regulations
and conditions contained in this tariff shall apply
to all such permitted assignees or transferees, as
well as all conditions for service.
ISSUED:EFFECTIVE:
Scott Moster, President
RRV Enterprises, Inc.
6300 Richmond Avenue, Suite 303
Houston, TX 77057
BY:
March 28, 2002 April 2, 2002
(T)
(T)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FlUNG
APR 2 - 2002
Boise, Idaho
RRV ENTERPRISES, INC.
D/B/A CONSUMER ACCESS
Idaho P.C. No.
1 st Revised Sheet No. 10
Cancels Original Sheet 10
Use of Service
Service may not be used for any unlawful purposes or for any purpose
for which any payment or other compensation is received by the
customer, except when the customer is a duly authorized and
regulated common carrier.
Limitation of Liability
Carrier shall not be liable to any person , firm orentity for damages, either direct, indirect
consequential , special , incidental , actual , puni ti ve, or
for any other damages or lost profits arising out of
mistakes, accidents, errors, omissions, interruptions
delays or defects in transmissions and not caused by the
negl igence of the carrier , commencing upon activation of
service and in no event exceeding an amount equivalent
to the proportionate charge to the customer for the
period of service during which mistakes, accidents,
errors , omissions, interruptions, delays or defects in
transmission occurred.
Carrier makes no warranty, whether express, implied orstatutory, as to the description quality,
merchantabili ty, completeness or fitness for any purposeof the service or local access , or as to any other
matter, all of which warranties by Carrier are hereby
excluded and disclaimed.
Carrier , at its own expense , will indemnify the customer
and hold it harmless in respect to any and all loss,
damage, liability or expense asserted against the
customer by a third party on account of any property
damage or personal inj ury caused by any negl igence orwillful misconduct of Carrier or its agents or
representatives arising out of performance by Carrier ofany testing or other acti vi ties on the customer r s
premises pursuant to this tariff. Carrier I s obligationsunder the immediately preceding sentence shall be
subject to the customer r s full performance of this
tariff and subj ect further to the customer I s duty totake reasonable precautions in the location
construction maintenance and operation of all
activities, facilities and equipment for the protection
against hazard or injury and to not interfere with the
services provided by Carrier.
ISSUED:2002
Scott Moster , President
RRV Enterprises, Inc.
6300 Richmond Avenue, Suite 303
Houston, TX 77057
BY:
March 28,EFFECTIVE:April 2002
(T)
(T)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2002
Boise, Idaho
RRV ENTERPRISES, INC.
D/B/A CONSUMER ACCESS
Idaho P.C. No.
1 st Revised Sheet No. 11
Cancels Original Sheet 11
continued)Limitation of Liability
Carrier shall be indemnified and held harmless by thecustomer against:
Claims for libel , slander , infringement of copyright or
patent infringement , unauthorized use of any trademark
trade name or service mark arising out of the material
data information , or other content transmitted over thecarrier 's facilities; and
All other claims arising out of any act or omission by
the customer in connection with any service provided byCarrier.
The language set forth in this Section does notconstitute a determination by the Commission that a
limitation of liability imposed by the Company should be
upheld in a court of law. Acceptance for filing by theCommission recognizes that it is court I responsibility to adjudicate negligence and
consequential damage claims. It is also the court'
responsibility to determine the validity of theexculpatory clause.
Interruption of Service
A credit allowance for interruptions of service which are not dueto Carrier I s testing or adjusting, to the negligence of thecustomer, or to the failure of the channels , equipment , and/or
communications systems provided by the customer , are subj ect to the
general liability provisions set forth in this tariff. It shall be
the obligation of the customer to notify Carrier of any interruption
in service. Before giving such notice, the customer shall ascertain
that the trouble is not being caused by any action or omission by
or wi thin the customer I s control and is not in wiring or equipment
connected to the Carrier terminal.
Restoration of Service
The use and restoration of service in emergencies shall be in
accordance with the Part 64 , Subpart D of the Federal Communications
Commission I s Rules and Regulations which specifies the priority
system for such activities.
ISSUED:EFFECTIVE:
Scott Moster , President
RRV Enterprises, Inc.
6300 Richmond Avenue , Suite 303
Houston, TX 77057
BY:
March 28 , 2002 April 2 , 2002
(T)
(T)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 21~ 2002
Boise, Idaho
RRV ENTERPRISES, INC.
D/B/A CONSUMER ACCESS
Idaho P.C. No.
1 st Revised Sheet No. 12
Cancels Original Sheet 12
Customer Responsibility
All customers assume general responsibilities inconnection with the provisions and use of Carrier 'service. When facilities, equipment, and/orcommunication systems provided by others are
connected to Carrier I s facilities, the customer
assumes additional responsibilities. All customers
are responsible for the following:
The customer is responsible for placing ordersfor service, paying all charges for service
rendered by Carrier and complying with all ofCarrier's regulations governing the service.
The customer is also responsible for assuring
that its users comply with regulations.
When plac ing an ordercustomer must provide:theforservice,
The name (s) and address (es) of the
person (s) responsible for the payment of
service charges.
The name (s), telephone number (s), and
address (es) of the customer contactperson (s) .
The customer must pay Carrier for the
replacement or repair of Carrier's equipment
when the damage results from:
The negligence or
customer or user.
actwill ful the
Improper use of service.
Any use of equipment or service providedby others.
After receipt of payment for the damages,
Carrier will cooperate with the customer in
prosecuting a claim against any third party
causing damage.
ISSUED:EFFECTIVE:April 2 , 2002March 28, 2002
Scott Moster, President
RRV Enterprises, Inc.
6300 Richmond Avenue, Suite 303Houston, TX 77057
BY:Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2:~ 2002
(T)
(T)
Boise, Idaho
RRV ENTERPRISES, INC.
D/B/A CONSUMER ACCESS
Idaho P.C. No.
1 st Revised Sheet No.
Cancels Original Sheet 13
Maintenance, Testing, and Adjustment
Upon reasonable notice, the equipment provided by
Carrier shall be made available to Carrier for suchtests and adj ustments as may be necessary tomaintain them in satisfactory condition.
interruption allowance will be granted for the time
during which such tests and adjustments are made.
De~osi ts
The Company may require a customer who has a provenhistory of late payment or whose financial
responsibility is not a matter of record to make a
deposit to be held as a guarantee for the paymentof charges. Such a deposit shall not exceed an
amount equal to twice the estimated average monthly
usage charges and/or the monthly recurring charges.
Interest on deposits shall be paid in accordance
with the rules of the Commission.
Deposi ts shall be returned to the customer when
service is terminated or when satisfactory credit
has been established. Satisfactory credit may be
established through prompt payment of all Carrier
bills for a period of one year.
Upon termination of service, deposits with accrued
interest shall be credited to the final bill and
the balance shall be returned within 45 days to thecustomer.
ISSUED:March 28, 2002 EFFECTIVE:April 2, 2002
BY:Scott Moster, President
RRV Enterprises , Inc.
6300 Richmond Avenue, Suite 303Houston, TX 77057
(T)
(T)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2:~ 2002
Boise, Idaho
RRV ENTERPRISES, INC.
D/B/A CONSUMER ACCESS
Idaho P.C. No.
1 st Revised Sheet No.
Cancels Original Sheet 14
Credit Allowance
Credit for failure of service or equipment will be
allowed only when failure is caused by or occurs inequipment owned, provided and billed forCarrier.
Credit allowances for failure of service orequipment starts when the customer notifies
Carrier of the failure or when Carrier becomes
aware of the failure and ceases when the
operation has been restored and an attempt has
been made to notify the customer.
The customer shall notify Carrier of failuresof service or equipment and make reasonable
attempts to ascertain that the failure is not
caused by customer provided facilities, any
act or omission of the customer , or in wiring
or equipment connected to the terminal.
Only those portions of the service
equipment operation disabled will be credited.
No credit allowances will be made for:
Interruptions of service resulting from
Carrier performing routine maintenance;
Interruptions of service for
implementation of a customer order for a
change in the service;
Interruption caused by the negligence of
the customer or his authorized user;
Interruptions of service because of thefailure of service or equipment due to
customer or authorized user providedfacilities.
ISSUED:EFFECTIVE:April 2 , 2002March 28 , 2002
Scott Moster , President
RRV Enterprises, Inc.
6300 Richmond Avenue, Suite 303
Houston , TX 77057
BY:
(T)
(T)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 200l
Boise, Idaho
RRV ENTERPRISES, INC.
D/B/A CONSUMER ACCESS
Idaho P.C. No.st Revised Sheet No. 15
Cancels Original Sheet 15
Cancellation by Customer
If a customer orders services requiring specialequipment and/or facilities dedicated to the
customer I s use and then cancels his order before
the service begins , a charge will be made to the
customer for the non-recoverable portions
expenditures or liabilities incurred expressly on
behalf of the customer by Carrier.
Payment and Charges for Services
Service is provided and billed on a monthlybasis.
Payment is due upon receipt. Payment will be
considered timely if paid within 20 days after
the bill is rendered. The bill shall be
considered rendered when deposited in the U. S.
mail with postage prepaid.
In the event of a dispute concerning a bill
Customer must pay a sum equal to the amount of
the undisputed portion of the bill and proceedwith complaint procedures set forth in thistariff.
The customer is responsible for payment of all
charges for service furnished to the customer
under this tariff. Charges are based on
actual usage during a month will be billed
monthly in arrears.
Customer is responsible for payment of any
state and local taxes (i. e. gross receipts
tax , sales tax municipal utilities tax) whichwill be listed as separate line items and
which are not included in the quoted rates.
Customers will be charged a late
penalty as set forth in this tariff.payment
Customers will be charged on all checksreturned to Carrier by the issuing entity.
ISSUED:EFFECTIVE:April 2, 2002March 28, 2002
Scott Moster , President
RRV Enterprises , Inc.
6300 Richmond Avenue, Suite 303
Houston , TX 77057
BY:Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2- 2002
(T)
(T)
Boise, Idaho
RRV ENTERPRISES, INC.
D/B/A CONSUMER ACCESS
Idaho P.C. No.
1 st Revised Sheet No. 16
Cancels Original Sheet 16
Application of Charqes
The charge for service are those in effect for the
period that service is furnished. If the charges
for a period covered by a bill change after the
bill has been rendered, the bill will be adjusted
to reflect the new charges.
Carrier Responsibility
Calculation of Credit Allowance
Pursuant to limitations set forth in Section 2.
when service is interrupted the credit allowance
will be computed on the following basis:
No credit shall be allowed for an interruption
of less than two hours.
The customer shall be credited for
interruption of two hours or maj or fraction
thereof that the interruption continues.
when a minimum usage charge is applicable and
the customer fails to meet a usage minimum
credit, the outage shall be applied against
that minimum equal to 1/360th of the monthly
minimum charges associated with the portion of
service disabled for each period of two hoursor maj or fraction thereof that the
interruption continues.
Customers have up to 60 days (commencing 5
days after remittance of the bill) to initiate
a dispute over charges or to receive credits.
Carrier will try its best to resolve any
disputes properly brought to its attention.
Unresol ved disputes may be directed to the
attention of the Commission.
ISSUED:EFFECTIVE:April 2, 2002March 28, 2002
Scott Moster, President
RRV Enterprises, Inc.
6300 Richmond Avenue, suite 303
Houston, TX 77057
( T)
(T)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2002
BY:
Boise, Idaho
RRV ENTERPRISES, INC.
D/B/A CONSUMER ACCESS
Idaho P. U. C. No.
1 st Revised Sheet No.1 7
Cancels Original Sheet 17
Carrier Responsibility
Cancellation of Credit
Where Carrier cancels a service or the provision of
equipment and the final service period is less than
the monthly billing period , a credit will be issuedfor any amounts billed in advance , prorated at1/30th of the monthly recurring charge for each daythe service was rendered or the equipment wasprovided. This credit will be issued to thecustomer or applied against the balance remaining
on the customer I s account.
Disconnection of Service by Carrier
Carrier upon days written notice to thecustomer, may discontinue service or cancel anapplication for service without incurring anyliability for any of the following reasons:
Non-payment of any sum due to Carrier for
service for more than thirty days beyond the
date of rendition of the bill for suchservice;
A violation of any regulation governing the
service under this tariff;
A violation of any law , rule , or regulation ofany government authority having jurisdiction
over the service; or
Carrier is prohibited from furnishing servicesby order of a court or other government
authori ty having jurisdiction.
Fractional Credit
Credit for a fractional part of month arecalculated by counting the number of days in thebilling period before service was furnished ordiscontinued. The number of days in the billingperiod is divided by thirty days and the resultant
fraction is then multiplied by the monthly chargeto arrive at the credit amount.
ISSUED:March 28 , 2002 EFFECTIVE:April 2 , 2002
BY:Scott Moster , President
RRV Enterprises, Inc.
6300 Richmond Avenue, Suite 303Houston, TX 77057
( T)
(T)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2 - 2002
Boise, Idaho
RRV ENTERPRISES, INC.
D/B/A CONSUMER ACCESS
Idaho P.C. No.
1 st Revised Sheet No. 18
Cancels Original Sheet 18
Customer Complaint Procedure
Carrier will resolve any disputes brought to itsattention through its Customer ServiceRepresentatives which can be reach via an 800telephone number which will be stated on all
customer bills. (Toll Free: 1-800-570-7305).
In the event of a dispute concerning an invoice,
the customer must pay a sum equal to the amount of
the undisputed portion of the bill. Service shall
not be disconnected for nonpayment of the disputed
portion of the bill.
ISSUED:March 28 , 2002 EFFECTIVE:April 2 , 2002
BY:Scot t Moster, President
RRV Enterprises, Inc.
6300 Richmond Avenue, Suite 303
Houston, TX 77057
(T)
(T)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2- 2002
Boise, Idaho
RRV ENTERPRISES, INC.
D/B/A CONSUMER ACCESS
Idaho P.C. No.
1st Revised Sheet No. 19
Cancels Original Sheet 19
SECTION 3 - DESCRIPTION OF SERVICE AND RATES
Timing of Calls
The customer I s monthly usage charges for Carrier service are
based upon the total number of minutes the customer uses and
service options subscribed to. Chargeable time begins when the
connection is established between the calling station and thecalled station or PBX. Chargeable time ends when either party
hangs up.
There are no charges incurred if a call is not completed.
Start of Billinq
For billing purposes , the start of service is the first day on
which service is available for use by the customer. The end of
service date is the last day or any portion thereof that
service is provided by Carrier after notice of cancellation by
Customer.
Interconnection
Service furnished by Carrier may be interconnected with
services or facilities of other authorized communications
common carriers and with private systems, subj ect to thetechnical limitations established by Carrier. Service
furnished by Carrier is not part of a joint undertaking with
any such other carriers. Any special interface equipment of
Carrier and other participating carriers shall be provided at
the customer I s expense.
Interconnection with the facilities or services of other
carriers shall be under the applicable terms and conditions ofthe other carriers I tariffs. The customer is responsible for
taking all necessary legal steps for interconnecting his
customer-provided terminal equipment or communications systemswith Carrier 's. The customer shall secure all necessarylicenses, permits, right-of -ways, and other arrangements
necessary for such interconnection.
ISSUED:March 28 2002 EFFECTIVE:April 2, 2002
BY:Scott Moster , President
RRV Enterprises, Inc.
6300 Richmond Avenue, Suite 303
Houston, TX 77057
(T)
(T)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2~ 2002
Boise. Idaho
RRV ENTERPRISES, INC.
D/B/A CONSUMER ACCESS
Idaho P.C. No.st Revised Sheet No. 20
Cancels Original Sheet 20
Terminal Equipment
Carrier I S service may be used with or terminated in customer
provided terminal equipment or customer provided communication
systems, such as teleprinters, handsets, or data sets. Such
terminal equipment will be furnished and maintained at the
expense of the providing customer, except as otherwise agreed
in advance and in writing. The customer is responsible forall costs at their premises, including personnel, wiring,
electrical power, and the like incurred in the use of
Carrier s service. When such terminal equipment is used, the
equipment shall comply with the generally accepted minimum
protective criteria of the telecommunications industry.
Calculation of Distance
Usage charges for all mileage sensitive products are based on
the airline distance between rate centers associated with the
originating and terminating points of the call.
The airline mileage between rate centers is determined by
applying the formula below to the vertical and horizontal
coordinates associated with the rate centers involved. The
company uses the rate centers and associated vertical and
horizontal coordinates that are generally accepted within thetelecommunications industry.
Formula:(V1 - V2) 2 + (H1 - H2)
Minimum Call Completion Rate
The customer can expect a call completion rate of 99% per 100
calls attempted during peak use periods for all Feature Group
(1+) services.
Special Services
A Special Service is any service requested by the customer for
which there is no prescribed rate in this tariff. Special
Services charges will be developed on an individual case basis
and filed in this tariff.
ISSUED:March 28, 2002 EFFECTIVE:April 2, 2002
BY:Scott Moster, President
RRV Enterprises, Inc.
6300 Richmond Avenue, Suite 303
Houston, TX 77057
( T)
(T)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FlUNG
APR 2002
Boise, Idaho
RRV ENTERPRISES, INC.
D/B/A CONSUMER ACCESS
Idaho P.C. No. l
1 st Revi sed Sheet No. 21
Cancels Original Sheet 21
Service Offerinqs
The Company will provide the following services:
Message Toll Service (MTS)
Outgoing long distance service whereby the customer
accesses the Company I s underlying carrier I s network
on an equal access or dial-up basis.
In non-equal access areas, the customer will gain
access to the Carrier s network by dialing a 10XXX
access code which will be provided by the Company.
800 Service
800 Service is virtual banded inbound toll servicewhich permits calls to be completed at the
subscriber I s location without charge to the callingparty. Access to the service is gained by dialing
a ten digit telephone number which terminates
the customer I s location. 800 services originate
via normal shared use facilities and are terminated
via the customers I local exchange service access
line.
Carrier will accept a prospective 800 service
customer s request for up to ten (10) 800 telephone
numbers and will reserve such number (s) on a first
come first serve basis. All requests for 800
number reservations must be made in writing, dated
and signed by a responsible representative of thecustomer. Carrier does not guarantee the
availability of number (s) until assigned. The 800
services telephone number (s) so requested, if found
to be available, will be reserved for and furnished
to the eligible customer.
If a customer who has received an 800 number does
not subscribe to 800 service within 90 days, the
company reserves the right to make the assigned
number available for use by another customer.
ISSUED:March 28, 2002 EFFECTIVE:April 2, 2002
BY:Scott Moster, President
RRV Enterprises, Inc.
6300 Richmond Avenue, Suite 303
Houston , TX 77057
( T)
(T)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2002
Boise, Idaho
RRV ENTERPRISES, INC.
D/B/A CONSUMER ACCESS
Idaho P. U. C. No.
1st Revised Sheet No. 22
Cancels Original Sheet 22
Travel Card Service
Allows subscribers who are away from home or office
to place calls by gaining access to the Carrier'network via an 800 number and personalidentification number issued by the Company.
Directory Assistance
Listed telephone numbers are provided to customers
upon request at a per call charge.
ISSUED:March 28, 2002 EFFECTIVE:April 2 , 2002
BY:Scott Moster , President
RRV Enterprises, Inc.
6300 Richmond Avenue , Suite 303
Houston, TX 77057
(T)
(T)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FlUNG
APR 2 - 2002
Boise. Idaho
RRV ENTERPRISES, INC.
D/B/A CONSUMER ACCESS
Idaho P.C. No.
1st Revised Sheet No. 23
Cancels Original Sheet 23
SECTION 4 - RATES AND CHARGES
1. Usaqe Charqes and Billing Increments
1.1 Usaqe CharGes
Unless flat rated, usage charges are determined by
the time of day rate periods and minutes of usewithin each rate period. The rate period is
determined by the time and day of call origination
at the customer I s location.
1. 2 Billing Increments
Usage is billed in one (1) minute increments
unless otherwise stated in the individual productrate section. Partial usage will be rounded up tothe next highest billing interval.
1. 3 Rounding
All calls are rounded to the next highest billinginterval. Total charge for a fraction of a cent
will be rounded to the next highest whole cent.
Outbound MTS Rates
Day Eveninq N/WE
$0.404/min.$0.344/min.$0. 344/min.
Billed in one minute increments.
Recurring Charge:$2.96 per month , billed in advance.
Inbound 800 Rates
$0.25 per minute.
Billed in one minute increments.
Monthly Recurring Charge:$3.
Monthly Minimum Usage Charge: $5.
ISSUED:March 28, 2002 EFFECTIVE:April 2, 2002
BY:Scott Moster, President
RRV Enterprises, Inc.
6300 Richmond Avenue, Suite 303
Houston, TX 77057
(T)
(T)
Idaho Public Utilities Commission
ACC ~TEBhF6ReW~L I
APR 2002
Boise, Idaho
RRV ENTERPRISES, INC.
D/B/A CONSUMER ACCESS
Idaho P. U . C. No.
~ Revised Sheet No. 24
Cancels 4 th Revised Sheet No.
Travel Card Rates
One-time installation charge of $4.96.
$0.50 per call surcharge.
$0.25 per minute.
Billed in one minute increments.
Monthly Minimum Usage Charge: $7., billed in advance.(I)
Directory Assistance
$0.85 per call.
Late Payment Penalty
Customers will be charged 1.5% of any amounts owed to the
Company beyond the due date as set forth within this tariff.
Returned Check Charge
Any person submitting a check to the Carrier as payment for
services, which is subsequently returned by the issuinginstitution, shall be charged $15.00 per check.
Special Promotions
Carrier may from time to time offer special promotions to
customers upon prior Commission approval of such promotion.
ISSUED:August 16, 2008
BY:
August 6 , 2008 EFFECTIVE:
Scott Moster , President
RRV Enterprises , Inc.
6300 Richmond Avenue , Suite 303
Houston, TX 77057
Idaho Pub1ic Utitities tommissiR
Office of the Secretary
ACCEPTED FOR FILING
AUG 1 6 2008
Boise. (daho