Reachone Inc.pdf

Idaho P.D.C. Tariff No. 1
Original Sheet No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 1 9 1999
ReachONE, Inc.
Boise. Idaho
TELECOMMUNICA nONS TARIFF
REACHONE, INC.
4550 3rd Avenue S.
Second Floor, Suite A
Lacey, Washington 98503
RESALE INTEREXCHANGE TELECOMMUNICA nONS SERVICE
This Tariff contains the descriptions, regulations, and rates applicable to the furnishing of
telecommunications services provided ReachONE, Inc. within the State of Idaho. This Tariff is
on file with the Idaho Public Utilities Commission ("Commission ). Copies may be inspected
during normal business hours at the Company s principal place of business: 4550 3rd Avenue
, Second Floor, Suite A, Lacey, Washington 98503.
Issued: April 6, 1999
Issued By:
Effective Date: April 19, 1999
Karl A. Meier
ReachONE, Inc.
4550 3rd Avenue SE
Second Floor, Suite A
Lacey, Washington 98503
360-413-6715
Idaho P.c. Tariff No. 1
Original Sheet No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 1 9 1999
ReachONE, Inc.
Boise, Idaho
----
CHECK SHEET
Sheets 1 through 25 inclusive of this Tariff are effective as of the date shown at the bottom of the
respective sheet(s).
SHEET REVISION
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
SHEET REVISION
Original
Original
Original
Original
Original
Issued: April 6, 1999
Issued By:
Effective Date: April 19, 1999
Karl A. Meier
ReachONE, Inc.
4550 3rd Avenue SE
Second Floor, Suite A
Lacey, Washington 98503
360-413-6715
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FlUNG
APR 1 9 1999
Idaho P.D.e. Tariff No. 1
Original Sheet No.
ReachONE, Inc.Boise, Idaho
. ""'" '. '.... ""- ..._
T ABLE OF CONTENTS
DESCRIPTION SHEET NUMBER
Title Sheet
Check Sheet
Table of Contents
Explanation of Symbols
Tariff Format
Application of Tariff
Title
Section
Technical Terms and Abbreviations
Rules and Regulations
Undertaking of the Company
2.2 Limitations of Service
Use
2.4 Liabilities of the Company
Full Force and Effect
Interruption of Service
Restoration of Service
Minimum Service Period
Payments and Billing
Cancellation by Customer
Cancellation by Company
Interconnection
Deposits and Advance Payments
2.14 Credit Limit
2.15 Taxes
Issued: April 6, 1999
Issued By:
Effective Date: April 19, 1999
Karl A. Meier
ReachONE, Inc.
4550 3rd Avenue SE
Second Floor, Suite A
Lacey, Washington 98503
360-413-6715
Idaho P.D.e. Tariff No. 1
Original Sheet No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FlUNG
APR 1 9 1999ReachONE, Inc.
l3oi~~. Idaho
TABLE OF CONTENTS, Continued
DESCRIPTION SHEET NUMBER
Section
Description of Service
Timing of Calls
ReachONE Telecommunications Services
Promotions
Rates
Service Charges
1.1 One Plus Service
1.2 Individual Case Basis (ICB) Arrangements
Issued: April 6, 1999
Issued By:
Effective Date: April 19, 1999
Karl A. Meier
ReachONE, Inc.
4550 3rd Avenue SE
Second Floor, Suite A
Lacey, Washington 98503
360-413-6715
Idaho P.D.e. Tariff No. 1
Original Sheet No.
ReachONE, Inc.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 1 9 1999
Boise. Idaho
(C)
(D)
(I)
(M)
(N)
(R)
(T)
CO N CURRIN G CARRIERS
None
CO NNECTIN G CARRIERS
None
OTHER PARTICIPATING CARRIERS
None
EXPLANATION OF SYMBOLS
To signify changed condition or regulation
To signify deleted or discontinued rate, regulation or condition
To signify a change resulting in an increase to a Customer s bill
To signify that material has been moved from another Tariff location
To signify a new rate, regulation condition or sheet
To signify a change resulting in a reduction to a Customer s bill
To signify a change in text but no change to rate or charge
Issued: April 6, 1999
Issued By:
Effective Date: April 19, 1999
Karl A. Meier
ReachONE, Inc.
4550 3rd Avenue SE
Second Floor, Suite A
Lacey, Washington 98503
360-413-6715
Idaho P.D.e. Tariff No. 1
Original Sheet No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FlUNG
APR 1 9 1999
ReachONE, Inc.
Boise, Idaho
TARIFF FORMAT
Sheet Numbering - Sheet numbers appear in the heading of each sheet. Sheets are
numbered sequentially. However, occasionally, when a new sheet is added between
sheets already in effect, a decimal is added. For example, a new sheet added between
sheets 14 and 15 would be 14.
Sheet Revision Numbers - Revision numbers also appear in the upper left corner of each
sheet. These numbers are used to determine the most current sheet version on file with
the Commission. For example, the 4th revised Sheet 14 cancels the 3rd Revised Sheet
14. Because of various suspension periods, deferrals, etc. the Commission follows in its
Tariff approval process, the most current sheet number on file with the Commission is not
always the sheet in effect. Consult the Check Sheet for the sheet currently in effect.
Paragraph Numbering Sequence - There are nine levels of paragraph coding. Each
level of code is subservient to its next higher level:
1.1.
2. 1. LA.
2. 1. LA. 1.
A.l.(a).
2. 1. LA. 1. (a).
A.l.(a).I.(i).
A.l.(a).I.(i).(1 ).
Check Sheets - When a Tariff filing is made with the Commission, an updated Check
Sheet accompanies the Tariff filing. The Check Sheet lists the sheets contained in the
Tariff with a cross reference to the current revision number. When new sheets are added
the Check Sheet is changed to reflect the revision. All revisions made in a given filing
are designated by and asterisk (*). There will be no other symbols used on this sheet if
these are the only changes made to it (i., the format, etc., remains the same, just revised
revision levels on some sheets). The Tariff user should refer to the latest Check Sheet to
find if a particular sheet is the most current on file with the Commission.
Issued: April 6, 1999 Effective Date: April 19, 1999Issued By: Karl A. Meier
ReachONE, Inc.
4550 3rd Avenue SE
Second Floor, Suite A
Lacey, Washington 98503
360-413-6715
Idaho P.e. Tariff No. 1
Original Sheet No.
loano rUD1IC UUllIle:; WIIIIIII:;:;IUIi
Office of the Secretary
ACCEPTED FOR FILING
APR 1 9 1999
ReachONE, Inc.Boise, Idaho
APPLICATION OF TARIFF
This Tariff contains the rates, terms and conditions applicable to the provision of specialized
resold intrastate common carrier telecommunications services by ReachONE, Inc. between
various locations within the State ofIdaho.
All services are interstate offerings. Intrastate service is an add-on service available only if the
Customer subscribes to the Company s interstate offerings.
Issued: April 6, 1999
Issued By:
Effective Date: April 19, 1999
Karl A. Meier
ReachONE, Inc.
4550 3rd Avenue SE
Second Floor, Suite A
Lacey, Washington 98503
360-413-6715
Idaho P.D.e. Tariff No. 1
Original Sheet No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 1 9 1999
ReachONE, Inc.
Boise. Idaho
SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS
Account Code:
numerical code, one or more of which are available to a Customer to enable
identification of individual users or groups of users on an account and to allocate costs of
service accordingly.
Called Station:
The terminating point of a call (i., the called number).
Commission:
Idaho Public Utilities Commission
Company:
ReachONE, Inc.
Credit Card:
A valid bank or financial organization card, representing an account to which the costs of
products and services purchased by the card holder may be charged for future payment.
Such cards include those issued by VISA or MasterCard.
Customer:
The person, firm, corporation or other entity which orders or uses servIce and is
responsible for payment of charges and compliance with tariff regulation.
Issued: April 6, 1999
Issued By:
Effective Date: April 19, 1999
Karl A. Meier
ReachONE, Inc.
4550 3rd Avenue SE
Second Floor, Suite A
Lacey, Washington 98503
360-413-6715
Idaho P.D.C. Tariff No. 1
Original Sheet No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 1 9 1999
ReachONE, Inc.
Bmse, Idaho
SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS, Continued
Disconnect or Disconnection:
The termination of a circuit connection between the originating station and the called
station or the Company s operator.
Subscriber:
See "Customer" definition.
800" Number:
An interexchange service offered pursuant to this tariff for which the called party is
assigned a unique 800-NXX-XXXX or 888-NXX-XXXX or 887-NXX-XXXX number
or any other NP A, and is billed for calls terminating at that number.
Issued: April 6, 1999
Issued By:
Effective Date: April 19, 1999
Karl A. Meier
ReachONE, Inc.
4550 3rd Avenue SE
Second Floor, Suite A
Lacey, Washington 98503
360-413-6715
Idaho P.D.e. Tariff No. 1
Original Sheet No. 10
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 1 9 1999
ReachONE, Inc.
Boise. Idaho
1.1.
1.2.
1.3.
1.4.
1.5.
2.2.
SECTION 2 - RULES AND REGULATIONS
UNDERT AKING OF THE COMPANY
Company services are furnished for telecommunications originating and/or
terminating in any area within the State ofIdaho.
Company is a non-facilities-based provider of resold interexchange
telecommunications to Customers for their direct transmission and reception of voice
data, and other types of communications.
Company resells access, switching, transport, and termination services provided by
interexchange carriers.
Subject to availability, the Customer may use account codes to identify the users or
user groups on an account. The numerical composition of the codes shall be set by
Company to assure compatibility with the Company s accounting and billing systems
and to avoid the duplication of codes.
The Company s services are provided on a monthly basis unless otherwise provided
and are available twenty-four (24) hours per day, seven (7) days per week.
Request for service under this Tariff will authorize the Company to conduct a credit
search on the Customer. The Company reserves the right to refuse service on the
basis of credit history, and to refuse further service due to late payment or
nonpayment by the Customer.
LIMITATIONS OF SERVICE
Service is offered subject to availability of the necessary facilities and/or equipment
and subject to the provisions of this Tariff.
Issued: April 6, 1999
Issued By:
Effective Date: April 19, 1999
Karl A. Meier
ReachONE, Inc.
4550 3rd Avenue SE
Second Floor, Suite A
Lacey, Washington 98503
360-413-6715
Idaho P.C. Tariff No. 1
Original Sheet No. 11
Idaho Pu~ic Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 1 9 1999
ReachONE, Inc.
Boise. Idaho
2.2.
2.2.4.
2.3.
SECTION 2 - RULES AND REGULATIONS, Continued
LIMITATIONS OF SERVICE, Continued
Company reserves the right to immediately disconnect service without incurring
liability when necessitated by conditions beyond the Company s control or when the
Customer is using the service in violation of either the provisions of this Tariff or the
Commission rules.
The Company does not undertake to transmit messages, but offers the use of its
facilities when available, and will not be liable for errors in transmission or for failure
to establish connections.
The Customer obtains no property right or interest in the use of any specific type of
facility, service, equipment, telephone number, process or code. All rights, titles and
interests remain, at all times, solely with the Company.
Prior written permission from the Company is required before any assignment or
transfer. All regulations and conditions contained in this Tariff shall apply to all such
permitted assignees or transferees, as well as all conditions of service.
The Company reserves the right to refuse an application for service by a present or
former Customer who is indebted to the Company for service previously rendered
pursuant to this Tariffuntil the indebtedness is satisfied.
USE
Service may be used for the transmission of communications by the Customer for any
lawful purpose for which the service is technically suited.
Service may not be used for any unlawful purpose or for any purpose for which any
payment or other compensation is received by the Customer, except when the
Customer is a duly authorized and regulated common carrier. This provision does not
prohibit an arrangement between the Customer, authorized user or joint user to share
the cost of service.
Issued: April 6, 1999
Issued By:
Effective Date: April 19, 1999
Karl A. Meier
ReachONE, Inc.
4550 3rd Avenue SE
Second Floor, Suite A
Lacey, Washington 98503
360-413-6715
Idaho P.D.e. Tariff No. 1
Original Sheet No. 12
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 1 9 1999
ReachONE, Inc.
Boise, Idaho
3.4.
2.4.
2.4.
SECTION 2 - RULES AND REGULATIONS, Continued
USE, Continued
Application for service may be made verbally or in writing. The name(s) of the
Customer(s) desiring to use the service must be set forth in the application for service.
The Company strictly prohibits use of the Company s services without payment or an
avoidance of payment by the Customer by fraudulent means or devices including
providing falsified calling card numbers or invalid calling card numbers to the
Company, providing falsified or invalid credit card numbers to the Company or in
any way misrepresenting the identity of the Customer.
LIABILITIES OF THE COMPANY
The liability of the Company for damages ansmg out of mistakes , omISSIons
interruptions, delays, errors or defects in transmission occurring in the course of
furnishing service or other facilities and not caused by the negligence of the
Customer, commences upon activation of service and in no event exceeds an amount
equivalent to the proportionate charge to the Customer for the period of service
during which such mistakes, omissions, interruptions, delays, errors or defects in
transmission occur. For the purpose of computing such amount, a month
considered to have thirty (30) days. To the extent permitted by law, the Company will
in no event be responsible for any indirect, incidental, consequential, reliance, special
lost revenue, lost savings, lost profits, or exemplary or punitive damages, regardless
of the form of action, whether in contract, tort, negligence of any kind whether active
or passive, strict liability or otherwise. The terms of this Section shall apply
notwithstanding the failure of any exclusive remedy.
Company is not liable for any act or omission of any other company or companies
furnishing a portion of the service.
Issued: April 6, 1999
Issued By:
Effective Date: April 19, 1999
Karl A. Meier
ReachONE, Inc.
4550 3rd Avenue SE
Second Floor, Suite A
Lacey, Washington 98503
360-413-6715
Idaho P.D.e. Tariff No. 1
Original Sheet No. 13
IdahO t'ublic Utilities Gommission
Office of the Secretary
ACCEPTED FOR FILING
APR 1 9 1999
ReachONE, Inc.Boise. Idaho
2.4.
2.4.
2.4.4.
2.4.
2.4.
SECTION 2 - RULES AND REGULATIONS, Continued
LIABILITIES OF THE COMPANY, Continued
Except as expressly warranted in writing by Company, Company makes no warranty
or guarantee, express or implied, and Company expressly disclaims any implied
warranties of merchantability and fitness for a particular purpose.
Company shall be indemnified and held harmless by the Customer against:
Claims for libel, slander, infringement of copyright or unauthorized use of any
trademark, trade name or service mark arising out of the material, data
information or other content transmitted over Company s facilities; and
Claims for patent infringement arising from combining or connecting
company s facilities with apparatus and systems of the Customer; and
All other claims arising out of any act or omission of the Customer in
connection with any service provided by Company.
The Company is not liable for any defacement of, or damage to , the equipment or
premises of a Customer resulting from the furnishing of services when such
defacement or damage is not the result of the Company s negligence.
Company shall not be liable for and the Customer indemnifies and holds harmless
from any and all loss claims, demands, suits, or other action or liability whatsoever
whether suffered, made instituted or asserted by the Customer or by any other party or
person, for any personal injury to, death of any person or persons, and for any loss
damage, defacement or destruction of the premises of the Customer or any other
property, whether owned by the Customer or by others, caused or claimed to have
been caused directly or indirectly by the installation, operation, failure to operate
maintenance, removal, presence, condition, location or use of equipment or wiring
provided by Company where such installation, operation failure to operate
maintenance, condition, location or use is not the direct result of Company
negligence.
Issued: April 6, 1999
Issued By:
Effective Date: April 19, 1999
Karl A. Meier
ReachONE, Inc.
4550 3rd Avenue SE
Second Floor, Suite A
Lacey, Washington 98503
360-413-6715
Idaho P.D.e. Tariff No. 1
Original Sheet No. 14
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 1 9 1999
ReachONE, Inc.
Boise, Idaho
2.4.
2.4.
2.4.
2.4.
SECTION 2 - RULES AND REGULATIONS, Continued
LIABILITIES OF THE COMPANY, Continued
No agents or employees of connecting, concurring or other participating carriers or
companies shall be deemed to be agents or employees of the Company without
written authorization.
The Company is not liable for any failure of performance hereunder due to causes
beyond its control, including, but not limited to, unavoidable interruption in the
working of its circuits or those of another common carrier; acts of nature, storms, fire
floods, or other catastrophes; any law, order, regulation, direction, action, or request
of the United States Government, or any other governmental entity having
jurisdiction over the Company or of any department, agency, commission, bureau
corporation, or other instrumentality or anyone or more of such instrumentality or
anyone of more of such governmental entities, or of any civil or military authority;
national emergencies, insurrections, riots, rebellions, wars, strikes, lockouts, work
stoppages, or other labor difficulties; or notwithstanding anything in this Tariff to the
contrary, the unlawful acts of the Company s agents and employees, if committed
beyond the scope of their employment.
The Company shall not be liable for damages or adjustments, refunds, or cancellation
of charges unless the Customer has notified the Company, in writing and within 30
days from date of invoice, unless Commission rules specify otherwise, of any dispute
concerning charges, or the basis of any claim for damages, after the invoice is
rendered by the Company for the call giving rise to such dispute or claim, unless
ordered by the Commission pursuant to Idaho law. The Company shall not be
responsible for claims made outside the thirty (30) day period. Any such notice must
set forth sufficient facts to provide the Company with a reasonable basis upon which
to evaluate the Customer s claim or demands.
Issued: April 6, 1999
Issued By:
Effective Date: April 19, 1999
Karl A. Meier
ReachONE, Inc.
4550 3rd Avenue SE
Second Floor, Suite A
Lacey, Washington 98503
360-413-6715
Idaho P.D.e. Tariff No. 1
Original Sheet No. 15
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 1 9 1999
ReachONE, Inc.Boise, Idaho
2.4.10.
2.4.11.
2.4.12.
SECTION 2 - RULES AND REGULATIONS, Continued
LIABILITIES OF THE COMPANY, Continued
The Company shall not be liable for any damages, including usage charges, that the
Customer may incur as a result of the unauthorized use of its communications
equipment. The unauthorized use of the Customer s communications equipment
includes, but is not limited to, the placement of calls from the Customer s premises
and the placement of calls through Customer-controlled or Customer-provisioned
equipment that are transmitted or carried over the Company s network services
without the authorization of the Customer. The Customer shall be fully liable for all
such charges.
The Company will use reasonable efforts to make available services to a Customer on
or before a particular date, subject to the provisions of, and compliance by the
Customer with, the regulations contained in this Tariff. The Company does not
guarantee availability by any such date and will not be liable for any delays in
commencing service to any Customer.
The included tariff language does not constitute a determination by the Commission
that a limitation of liability imposed by the Company should be upheld in a court of
law. Acceptance for filing by the Commission recognizes that it is a court'
responsibility to determine the validity of the exculpatory clause.
FULL FORCE AND EFFECT
Should any provision or portion of this Tariff be held by a court or administrative
agency of competent jurisdiction to be illegal, invalid or unenforceable, the remaining
provisions of this Tariff will remain in full force and effect.
Issued: April 6, 1999
Issued By:
Effective Date: April 19, 1999
Karl A. Meier
ReachONE, Inc.
4550 3rd Avenue SE
Second Floor, Suite A
Lacey, Washington 98503
360-413-6715
Idaho P.D.e. Tariff No. 1
Original Sheet No. 16
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 1 9 1999
ReachONE, Inc.Boise, Idaho
SECTION 2 - RULES AND REGULATIONS, Continued
INTERRUPTION OF SERVICE
Credit allowance for interruptions of service which are not due to Company s testing
or adjusting, to the negligence of the Customer, or to the failure of channels
equipment and/or communications equipment provided by the Customer, are subject
to the general liability provisions set forth in Section 2.4., herein. It shall be the
obligation of the Customer to notify Company of any interruptions of service. Before
giving such notice, the Customer shall ascertain that the trouble is not being caused
by any action or omission of the Customer, not within the Customer s control.
For purposes of credit computation for leased facilities, every month shall be
considered to have 720 hours. No credit shall be allowed for an interruption of a
continuous duration of less than two (2) hours.
The subscriber shall be credited for an interruption of two (2) hours or more at the
rate of 1/720th of the monthly charge for the facilities affected for each hour or major
fraction thereof that the interruption continues.
Credit formula: Credit - (A/720) X B
A - outage time in hours
B - total monthly charge for affected utility
RESTORATION OF SERVICE
The use and restoration of service in emergencies shall be in accordance with Part 64
Subpart D of the Federal Communications Commission s Rules and Regulations
which specifies the priority system for such activities.
Issued: April 6, 1999
Issued By:
Effective Date: April 19, 1999
Karl A. Meier
ReachONE, Inc.
4550 3rd Avenue SE
Second Floor, Suite A
Lacey, Washington 98503
360-413-6715
Idaho P.D.C. Tariff No. 1
Original Sheet No. 17
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FlUNG
APR 1 9 1999
ReachONE, Inc.
Boise, Idaho
9.1.
9.4.
SECTION 2 - RULES AND REGULATIONS, Continued
MINIMUM SERVICE PERIOD
The minimum service period is one month (30 days).
PAYMENTS AND BILLING
Charges for service are applied on a recurring basis. Service is provided and billed on
a monthly (30 day) basis. The billing date is dependent on the billing cycle assigned
to the Customer. Service continues to be provided until canceled by the Customer on
not less than thirty (30) days' written notice, unless Commission rules specify
otherwise.
The Customer is responsible in all cases for the payment of all charges for services
furnished to the Customer. Charges are based on actual usage, and are billed monthly
In arrears.
Billing is payable upon receipt and past due thirty (30) days after issuance and
posting of invoice. Bills not paid within thirty (30) days after the date of posting are
subject to a 1.5 percent late payment charge for the unpaid balance, and may be
subject to additional collection agency fees.
A charge of $20.00 or five (5) percent of the amount of the check, whichever is
greater, will apply whenever a check or draft presented for payment of service is not
accepted by the institution on which it is written.
Billing disputes should be addressed to Company s customer service organization via
telephone. Customer service representatives are available from 8:30 AM to 5:59 PM
Pacific Time. Messages may be left for Customer Services from 6:00 PM to 8:29
AM Pacific Time, which will be answered on the next business day, unless in the
event of an emergency which threatens customer service, in which case Customer
Service Staff may be paged.
Issued: April 6, 1999
Issued By:
Effective Date: April 19, 1999
Karl A. Meier
ReachONE, Inc.
4550 3rd Avenue SE
Second Floor, Suite A
Lacey, Washington 98503
360-413-6715
Idaho P.D.e. Tariff No. 1
Original Sheet No. 18
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 1 9 1999
ReachONE, Inc.Boise, Idaho
SECTION 2 - RULES AND REGULATIONS, Continued
PAYMENTS AND BILLING, Continued
In the case of a dispute between the Customer and the Company for service furnished
to the Customer, which cannot be settled with mutual satisfaction, the Customer can
take the following course of action:
First, the Customer may request, and the Company will perform, an in-depth
review of the disputed amount. The undisputed portion and subsequent bills
must be paid on a timely basis or the service may be subject to disconnection.
Second, if there is still disagreement over the disputed amount after the
investigation and review by a manager of the Company, the Customer may
appeal to the Commission for its investigation and decision.
The address and telephone number of the Commission are:
Idaho Public Utilities Commission
O. Box 83720
Boise, Idaho 83720-0074
Telephone number:208.334.0074
10.CANCELLATION BY CUSTOMER
10.Customer may cancel service by providing written notice to Company thirty (30) days
prior to cancellation.
2.1 0.Customer is responsible for usage charges while still connected to the Company
service, even if the customer utilizes services rendered after the Customers request for
cancellation has been made notice and the payment of associated local exchange
company charges, if any, for service charges.
Issued: April 6, 1999
Issued By:
Effective Date: April 19, 1999
Karl A. Meier
ReachONE, Inc.
4550 3rd Avenue SE
Second Floor, Suite A
Lacey, Washington 98503
360-413-6715
Idaho P.D.e. Tariff No. 1
Original Sheet No. 19
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 1 9 1999
ReachONE, Inc.Boise, Idaho
10.
SECTION 2 - RULES AND REGULATIONS, Continued
CANCELLATION BY CUSTOMER, Continued
10.Any non-recoverable cost of Company expenditures shall be borne by the Customer
if:
11.
11.1.
The Customer orders service requiring special facilities dedicated to the
Customer s use and then cancels the order before such service begins, before
completion of the minimum period or before completion of some period
mutually agreed upon with the Customer for the non-recoverable portions of
expenditures; or
Liabilities are incurred expressly on behalf of the Customer by Company and
not fully reimbursed by installation and monthly charges; and
If based on an order for service and construction has either begun or has been
completed, but no service provided.
CANCELLATION BY COMPANY
Company reserves the right to immediately discontinue furnishing the service to
Customers without incurring liability:
In the event of a condition determined to be hazardous to the Customer, to
other customers of the utility, to the utility's equipment, the public or to
employees of the utility; or
By reason of any order or decision of a court or any other governmental
authority which prohibits the Company from furnishing such service; or
If the Company deems such refusal necessary to protect itself or third parties
against fraud or to otherwise protect its personnel, agents, facilities or services
without notice; or
Issued: April 6, 1999
Issued By:
Effective Date: April 19, 1999
Karl A. Meier
ReachONE, Inc.
4550 3rd Avenue SE
Second Floor, Suite A
Lacey, Washington 98503
360-413-6715
Idaho P.D.C. Tariff No. 1
Original Sheet No. 21
Idaho Pub!ic Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 1 9 1999
ReachONE, Inc.Boise, Idaho
12.
2.12.
12.
13.
14.
15.
SECTION 2 - RULES AND REGULATIONS, Continued
INTERCONNECTION
Service furnished by Company may be interconnected with services or facilities of
other authorized communications common carriers and with private systems, subject
to the technical limitations established by Company. Any special interface of
equipment or facilities necessary to achieve compatibility between the facilities of
Company and other participating carriers shall be provided at the Customer
expense.
Interconnection between the facilities or services of other carriers shall be under the
applicable terms and conditions of the other carriers' tariffs. The Customer is
responsible for taking all necessary legal steps for interconnecting Customer-provided
terminal equipment or communications equipment with Company s facilities. The
Customer shall secure all licenses, permits, rights-of-way and other such
arrangements necessary for interconnection.
DEPOSITS AND ADVANCE PAYMENTS
The Company reserves the right to collect deposits and advance payments, as
necessary. Deposits will comply with Idaho P.D.C. rules.
CREDIT LIMIT
The Company may, at any time and at its sole discretion, set a credit limit for any
Customer s consumption of Services for any monthly period.
TAXES
With the exception of Telecommunications Relay Service contributions, the
Customer is responsible for payment of all federal, state and local taxes, franchise
excise and other fees applicable to the Services, including, but not limited to: sales
use, excise, franchise, access, universal service, 911 services and handicapped
servIces.
Issued: April 6, 1999
Issued By:
Effective Date: April 19, 1999
Karl A. Meier
ReachONE, Inc.
4550 3rd Avenue SE
Second Floor, Suite A
Lacey, Washington 98503
360-413-6715
Idaho P.D.C. Tariff No. 1
Original Sheet No. 20
Idaho P~blic Utilities Commission
OffIce of the Secretary
CCEPTED FOR FILING
APR 1 9 1999ReachONE, Inc.
Boise, Idaho
SECTION 2 - RULES AND REGULATIONS, Continued
11.CANCELLATION BY COMPANY, Continued
11.1., Continued
For unlawful use of the service or use of the service for unlawful purposes; or
If the Customer provides false information to the Company regarding the
Customer s identity, address, credit-worthiness, past, current or planned use of
Company s services.
2.11.2.Company may discontinue service according to the following conditions upon five (5)
days' notice:
For violation of Company s filed tariffs; or
For the non-payment of any proper charge as provided by Company s Tariff;
For Customer s breach of the contract for service between the utility and
Customer.
11.3.The discontinuance of service(s) by the Company pursuant to this section does not
relieve the Customer of any obligations to pay the Company for charges due and
owing for service(s) furnished up to the time of discontinuance. The remedies
available to the Company set forth herein shall not be exclusive and the Company
shall at all times be entitled to all the rights available to it under law or equity.
11.4.The Company may refuse to permit collect calling, calling card and third-number
billing which it determines to be fraudulent and/or may limit the use of these billing
options or services.
Issued: April 6, 1999
Issued By:
Effective Date: April 19, 1999
Karl A. Meier
ReachONE, Inc.
4550 3rd Avenue SE
Second Floor, Suite A
Lacey, Washington 98503
360-413-6715
Idaho P.C. Tariff No. 1
Original Sheet No. 22
Idaho Pu~ic Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 1 9 1999
ReachONE, Inc.
Boise. Idaho
1.1.
1.2.
1.3.
1.4.
3.2.
SECTION 3 - DESCRIPTION OF SERVICE
TIMING OF CALLS
The Customer s long-distance usage charge is based on the actual usage of
Company s service. Usage begins when the receiver of the called number is
answered. The moment of the called party's answer is determined by hardware
supervision in which the local telephone company sends a signal to the underlying
carrier s switch or the software utilizing audio tone detection. The timing of the call
occurs when the called party answers and terminated when either party hangs up.
The minimum call duration for billing purposes for all services service is one (1)
minute with one (1) minute billing increments thereafter.
Any portion of an applicable increment, after the appropriate minimum time for the
call, will be rounded upward to the next increment. Calls less than the minimum
length will be rounded to the minimum length.
There is no billing for incomplete calls.
REACHONE TELECOMMUNICATIONS SERVICES
The rate for Company s service is based on the following factors:
The duration of the call; and
The type of service subscribed to.
Issued: April 6, 1999
Issued By:
Effective Date: April 19 , 1999
Karl A. Meier
ReachONE, Inc.
4550 3rd Avenue SE
Second Floor, Suite A
Lacey, Washington 98503
360-413-6715
Idaho P.D.C. Tariff No. 1
Original Sheet No. 23
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 1 9 1999
ReachONE, Inc.Boise. Idaho
SECTION 3 - DESCRIPTION OF SERVICE, Continued
REACHONE TELECOMMUNICATIONS SERVICES, Continued
One Plus Service is a switched access service, offering users outbound "1 plus" long
distance telecommunications services from points originating and terminating in the
State of Idaho.
PROMOTIONS
The Company may, from time to time, engage in special promotions of new or
existing Service offerings of limited duration designed to attract new Customers or to
increase existing Customer awareness of a particular offering. The promotional
offerings are subject to the availability of the services and may be limited to a specific
geographical area or to a subset of a specific market group; provided, however, all
promotional offerings shall be offered in accordance with applicable Commission
rules or regulations.
Issued: April 6, 1999
Issued By:
Effective Date: April 19, 1999
Karl A. Meier
ReachONE, Inc.
4550 3rd Avenue SE
Second Floor, Suite A
Lacey, Washington 98503
360-413-6715
Idaho P.D.C. Tariff No. 1
Original Sheet No. 24
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FlUNG
APR 1 9 1999
ReachONE, Inc.
Boise, Idaho
SECTION 4 - RATES
SERVICE CHARGES
Service charges per account are based on the following schedules:
1.1.One Plus Service
InitiaV Additional Minute:$0.
Issued: April 6, 1999
Issued By:
Effective Date: April 19, 1999
Karl A. Meier
ReachONE, Inc.
4550 3rd Avenue SE
Second Floor, Suite A
Lacey, Washington 98503
360-413-6715
Idaho P.D.e. Tariff No. 1
Original Sheet No. 25
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FlUNG
APR 1 9 1999
ReachONE, Inc.
Boise, Idaho
SECTION 4 - RATES Continued
SERVICE CHARGES, Continued
Individual Case Basis (ICB) Arrangements
Arrangements will be developed on a case-by-case basis in response to a bona fide
request from a Customer or prospective Customer to develop a competitive bid for a
Service offered under this Tariff. Rates quoted in response to such competitive
requests may be different than those specified for such Services in this Tariff. ICB
rates will be offered to the Customer in writing and on a non-discriminatory basis.
Copies of any such agreements will be forwarded to the Commission.
Issued: April 6, 1999
Issued By:
Effective Date: April 19, 1999
Karl A. Meier
ReachONE, Inc.
4550 3rd Avenue SE
Second Floor, Suite A
Lacey, Washington 98503
360-413-6715