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HomeMy WebLinkAbout20050815Gates direct.pdf,'- ' ,,- ,. "-" L Ii L 1"-' " " 'i" ", ,. L ILl c"a' L.,., Dean J. Miller McDEVITI &: MILLER LLP 420 West Bannock Street o. Box 2564~83701 Boise, ID 83702 Tel: 208.343.7500 Fax: 208.336.6912 j oe(g)mcdevitt~ miller. com "jnnf~1tlr' .... " , -f IJ' "A 1;' " ' !'l . ,., w '" lot '"'-J '- . ,, -. f U ;: CJ fJ U ElL U j ILI1 tES COrlMiSSiON Attorneys for Level 3 Communications, LLC ORIGINAL BEFORE THE IDAHO PUBLIC UTILITIES COMMISSION IN THE MA TIER OF LEVEL 3 COMMUNICATIONS, LLC'S PETITION FOR ARBITRATION PURSUANT TO SECTION 252(B) OF THE COMMUNICATIONS ACT OF 1934, AS AMENDED BY THE TELECOMMUNICATIONS ACT OF 1996 AND THE APPLICABLE STATE LAWS FOR RATE, TERMS, AND CONDITIONS OF INTER CO NNECTI 0 N WITH QWEST CORPORATION Case No. QWE-- T --05--11 BEFORE THE IDAHO UTILITIES COMMISSION DIRECT TESTIMONY OF TIMOTHY J GATES TABLE OF CONTENTS INTRODUCTION ................................................................................................................................................. Summary of Recommendations ........................................................................................................... Issue 1: Interconnection Architecture. .............................. ............. ................. ....... .................... ....... 8 Issue 2: Separate T runking................................................................................................................. 23 Issue 3: VNXX, ISP~Bound Traffic and RUF................................................................................. 28 VNXX for ISp.. Bound Traffic......... ................ .............. ................... ..................................... 29 Relative Use Factor......... .......... .......... ................. ................... ..................... """""""'" """"" 41 Issue 4: V oIP ........................................................................................................................................... 46 INTRODUCTION PLEASE STATE YOUR NAME, OCCUPATION AND BUSINESS ADDRESS. My name is Timothy J Gates. My business address is QSI Consulting, 819 Huntington Drive, Highlands Ranch, Colorado 80126. WHAT IS QSI CONSULTING, INC. AND WHAT IS YOUR POSITION WITH THE FIRM? QSI Consulting, Inc. ("QSI") is a consulting firm specializing in traditional and non~traditional utility industries, econometric analysis and computer aided modeling. I currently serve as Senior Vice President. PLEASE DESCRIBE YOUR EDUCATIONAL BACKGROUND AND WORK EXPERIENCE. I received a Bachelor of Science degree from Oregon State University and a Master of Management degree in Finance and Quantitative Methods from Willamette University s Atkinson Graduate School of Management. Since I received my Masters, I have taken additional graduate--level courses in statistics and econometrics. I have also attended numerous courses and seminars specific to the telecommunications industry, including both the NAR U C Annual and NAR U C Advanced Regulatory Studies Programs. Prior to joining QSI, I was a Senior Executive Staff Member at MCI. I was employed by MCI and/or MCIIWorldCom for 15 years in various public policy positions. While at MCI I managed various functions, including tariffing, economic and financial analysis, competitive analysis, witness training and MCI's use of external consultants. Prior to joining MCI, I was employed as a Telephone Rate Analyst in the Engineering Division at the Texas Public Utility Commission and earlier as an Economic Analyst at the Oregon Public Utility Commission. I also worked at the Bonneville Power Gates , Di Level 3 Communications, LLC Administration (United States Department of Energy) as a Financial Analyst doing total electric use forecasts while I attended graduate school. Prior to doing my graduate work, I worked for ten years as a reforestation forester in the Pacific Northwest for multinational and government organizations. Exhibit 101, attached hereto to this testimony, is a summary of my work experience and education. HAVE YOU EVER TESTIFIED BEFORE THIS COMMISSION? Yes. I have submitted testimony or comments in no less than four (4) docketed proceedings before the Commission in the last eighteen (18) years most of which pertain to opening Idaho telecommunications markets to competition. I have also testified more than 200 times in 43 other states and filed comments with the FCC on various public policy issues ranging from costing, pricing, local entry and universal service to strategic planning, merger and network issues. As noted above, a list of proceedings in which I have filed testimony or provided comments is attached hereto as Exhibit 101. ON WHOSE BEHALF WAS THIS TESTIMONY PREPARED? This testimony was prepared on behalf of Level 3 Communications, LLC. Level 3"), a certificated competitive local exchange carrier ("CLEC") in Idaho. WHAT IS THE PURPOSE OF YOUR TESTIMONY? The purpose of my testimony is to address certain issues identified in the Level 3 Petition for Arbitration ("Petition l Specifically, I will address: Issue 1: Interconnection Architecture; Issue 2: Separate Trunk Groups; Issue 3: Internet Service Provider ("ISP") Bound Traffic, Relative Use Formula See, Petition of Level 3 Communications LLC for Arbitration of an Interconnection Agreement with Qwest Corporation, pursuant to Section 252(B) of the Telecommunications Act of 1996; filed on May 13, 2005 ("Petition Gates , Di Level 3 Communications, LLC RUF"), and Virtual NXX ("VNXX"); and Issue 4: Voice Over Internet Protocol ("VoIP" ). Some of these disputes are primarily engineering issues but I will be addressing them from an economic perspective. HOW IS YOUR TESTIMONY ORGANIZED? My testimony is organized by issue. The various discussions of the Tier issues can be found on the following pages: Issue 1 Interconnection Architecture ....................... Page 9 Issue 2 Separate Trunk Groups ...............................Page 25 Issue 3 ISP--Bound Traffic, VNXX and RUF .........Page 31 Issue 4 VoIP ................................................................... Page WHAT KEY ECONOMIC PRINCIPLES APPLY TO THE ISSUES IN THIS ARBITRATION? All of my recommendations in this matter are based on a few simple but important economic principles: First neither party to an interconnection agreement should be able to impose unnecessary costs on the other. Obviously the process of interconnection itself entails certain costs, some of which fairly and properly fall on each party. But neither party should be able to insist on interconnection arrangements that are costly to the other party for no good reason. As a society, we want interconnection arrangements to be as efficient as possible; requiring needless expense is inconsistent with that goal. Second, interconnection arrangements should reflect the most efficient technical means for handling any particular situation, even if that that is not the technical arrangement currently in place for one of the parties. If a party can prevent an efficient arrangement simply because that party has not taken the time or effort to become efficient itself, the interconnection agreement will, in this respect, become a government~sanctioned transfer of Gates , Di Level 3 Communications, LLC wealth from the more efficient party to the less efficient party. A similar transfer of wealth will occur if the incumbent is allowed to force inefficiencies on the party with which it interconnects. Such inefficiencies do not make any economic sense and are not in the public interest. Third, it needs to be very clear that the incumbent s way of doing things is not necessarily the most efficient way of doing things. From an economic perspective the purpose of the 1996 Act is to enable and facilitate competition in traditionally monopolized telecommunications markets by removing economic and operational impediments? Further, with the rapid pace of technological advances in transport and switching technologies, no rational provider would adopt the traditional technologies and methods of operation of the incumbent. Facilitating and enabling competition, therefore necessarily requires analyzing interconnection and intercarrier compensation issues from a forward~ looking perspective in which the technology that is most efficient from a long--run economic cost perspective that may not include the technology currently in use by the incumbent. It follows that because the incumbent does it that way" is not only not a good argument in favor of a particular resolution of an issue in many cases it might be a good reason to reach the opposite conclusion. Fourth and finally, a recognition of the critical role that technological advance has played in contributing to economic welfare in the field of telecommunications justifies a preference for the result that favors and enables, new technology. There is no dispute that communications technology is a decreasing cost industry. From an economic perspective In the Matter of Implementation of the Local Competition Provisions in the Telecommunications Act of 1996; FIRST REPORT AND ORDER; CC Docket No. 96~98; Released August 8, 1996; at 93. Hereinafter referred to as the FCC'Local Competition Order. Gates , Di Level 3 Communications, LLC anyone who has a large sunk investment in a particular technical approach will rationally do whatever he can to prevent new technologies from making his technology obsolete. But this private interest in protecting existing investment from the forces of competition is directly contrary to the public interest in innovation and the deployment of new, more efficient technologies. From an economic perspective it is not only appropriate but necessary for decisions regarding interconnection disputes to take this factor into account. Summary of Recommendations WITH THOSE PRINCIPLES IN MIND, PLEASE SUMMARIZE YOUR RECOMMENDATIONS ON THE KEY ISSUES SEP ARA TING QWEST AND LEVEL 3 IN THIS ARBITRATION. Issue 1 relates to interconnection architecture. Level 3 wants the agreement to clearly state that it is entitled to interconnect with Qwest at a single point of interconnection ("POI") in each LATA; to state that all types of traffic will be exchanged by means of that physical POI; and that each party will bear the costs of its facilities and arrangements on its side of the POI, including all costs of getting its own traffic to the POI. This is the correct result from an economic viewpoint. Qwest's network architecture reflects a mix of technology and economic decisions that Qwest has made over many decades. That architecture does not remotely reflect what an efficient firm would construct today. It follows that Qwest should not be able to force Level 3 to spend money to duplicate or mirror Qwest s architecture - which is essentially what a multiple-- POI requirement does. Rather, each carrier should be responsible for its own network, with the hand--off of traffic between the networks occurring at a single, efficient point. Of course, this does not Gates , Di Level 3 Communications, LLC preclude the parties from voluntarily agreeing to establish whatever additional POls they may choose in particular cases. It does, however prevent Qwest from imposing transport and other responsibilities onto Level 3 that arise from Qwest's legacy network architecture. Issue 2 relates to the use of trunk groups that carry different "types" of traffic on a combined basis to and from the POI. Level 3 wants all traffic exchanged between Qwest and Level 3 switches within a LATA to be carried on a single trunk group between its network and the POI. Qwest wants Level 3 to separate the traffic and route it over different trunk groups based on whether the traffic falls into arbitrary categories. There is no sound economic basis for Qwest s proposal. As Mr. Ducloo testifies, from a technical perspective, taking a large volume of traffic and breaking it up into a set of smaller trunk groups degrades trunking efficiency, so that a higher total number of trunks - and therefore trunk ports on switches is needed. In economic terms, this results in a pure deadweight loss - c. costs are imposed with no corresponding economic or societal benefit. Qwest says that it needs traffic on separate trunk groups in order to properly apply different billing rates to the different types of traffic, but that is simply not true. All that is required is to measure the total volume of traffic on a trunk group, and then apply factors (based on a periodic analysis of the traffic) indicating what proportion of the traffic is subject to reciprocal compensation, what proportion is subject to access charges, etc. These jurisdictional factors have been used for decades. Issue 3 relates generally to whether ISP--bound traffic should be subject to the FCC--mandated rate of $0.0007 per minute even when the ISP' equipment is not in the Qwest~determined originating local calling area of the end user dialing up the ISP. Level 3 maintains that this low rate should apply Gates , Di Level 3 Communications, LLC because the FCC has preempted the states as to intercarrier compensation for this traffic; Qwest apparently takes the view that if the ISP's equipment is not in the originating local calling area, not only should Qwest not pay Level 3 the $0.0007, but Level 3 should actually pay Qwest originating access charges. Qwest also wants to impose its own network costs on Level 3. Qwest position is simply wrong. When Qwest delivers an ISP~bound call originated by its customer to Level3's POI for termination, Qwest s costs are not affected in the slightest by the location of the ISP's equipment. Moreover Qwest's position would impose a penalty on Level 3 for working with ISP customers to efficiently configure their equipment in a manner to minimize both their and Level3's costs, or, put another way, would create an incentive on Level 3 and its ISP customers to configure their equipment inefficiently simply in order to avoid regulatorily~imposed payments to Qwest. From an economic perspective, Qwest's position is totally irrational and discriminatory and should be rejected. Issue 4 relates to the application of the $0.0007 rate to IP--enabled voice traffic, generally referred to as Voice over Internet Protocol or "V oIP", as well as purely "ISP--bound" traffic. This type of traffic should not be burdened with "access charges." Further, there is no technical or economic reason to treat VoIP differently from other ISP~bound traffic. Qwest wants to either exclude this type of traffic entirely from interconnection or impose special higher charges for terminating that traffic. Here again, Qwest's position makes no economic sense. Qwest does not incur any costs for terminating this VoIP traffic that differ from its costs in terminating traffic that Qwest would acknowledge is subject to the lower rate. From an economic viewpoint, it appears that Qwest is trying to ensure that growth of this new technology is inhibited by means of making it more costly than necessary to Gates , Di Level 3 Communications, LLC actually complete such calls. This is contrary to the public interest and to the efficient development and operation of the market. Unless there is some compelling legal or policy reason that requires the application of higher charges to this traffic and I am certainly not aware of any it makes sense to have the lower rate apply. I discuss each of these issues in more detail below. Finally, I note that Issue 5 in this matter is largely "legal" in nature, relating to the incorporation of certain terms by reference into the parties interconnection agreement. I do not address that issue in this direct testimony. Issue 1 Interconnection Architecture. PLEASE SUMMARIZE THE POSITIONS OF LEVEL 3 AND QWEST WITH REGARD TO INTERCONNECTION ARCHITECTURE. Level 3 wants to exercise its right to establish a single POI for each LATA for the exchange of all types of traffic with Qwest, with each party responsible for the facilities on its side of the POI.3 Moreover, the only charges from one party to the other for terminating traffic delivered to the POI would be the applicable per~minute charges (reciprocal compensation or access). Qwest seeks to require the establishment of multiple POls in some circumstances and to improperly impose onto Level 3 the cost of establishing and maintaining trunking arrangements put in place for Qwest's own convenIence. As will be discussed later in this testimony, a POI is the point at which two networks interconnect for the exchange of traffic. Gates , Di Level 3 Communications, LLC PLEASE PROVIDE A GENERAL OVERVIEW OF THE ECONOMIC RATIONALE FOR INTERCONNECTION PURSUANT TO THE ACT. Interconnection of networks is essential for the provision of telecommunications services. If two networks are not interconnected, their subscribers cannot call each other, which reduces the value of both networks. However, the economic effect of denial of interconnection is not the same for each network. If a large network denies interconnection to a smaller one, the impact on the large network may well be very small (since few of its customers will want or need to contact customers of the other network), while the denial of interconnection will be devastating to the smaller network, since its few subscribers would not be able to call anyone other than others on the same network. Where the dominant network became dominant as a result of government policy (as is the case with the ILECs), it would be wrong to ignore the potential that smaller networks might be harmed as a result of denial of interconnection, or by inefficient interconnection, when government policy (the Telecom Act of 1996) now recognizes the importance of promoting competition. DID CONGRESS RECOGNIZE THE IMPORTANCE OF INTERCONNECTION TO THE DEVELOPMENT OF COMPETITION? Yes.Congress recognized the importance of interconnection by requiring all telecommunications providers to interconnect, directly or indirectly, in Section 251( a)(1) of the Act. But Congress also recognized that the ILECs were and would remain the overwhelmingly largest networks and the dominant carriers in any given area for the foreseeable future (and, nearly years after the passage of the Act, this remains true). This situation gives the ILECs powerful economic leverage over CLECs: the ILEC will be strongly motivated to use its control over access to its large base of subscribers either Gates , Di Level 3 Communications, LLC to out~and--out destroy its competitors (by not allowing interconnection at all) or hamper their growth by only permitting interconnection on expensive or inefficient terms. So, Congress quite rationally from an economic standpoint imposed special interconnection duties on ILECs. WHAT WERE THOSE SPECIAL INTERCONNECTION DUTIES IMPOSED ON ILECS? In Section 251( )(2) of the Act, ILECs are required to permit a "requesting telecommunications carrier" to physically interconnect its network with that of the ILEC for the exchange of traffic. This limits the ability of the ILEC to exploit its market power arising from its control of access to the overwhelming majority of subscribers in an area to the detriment of competitors and consumers who would benefit from a choice in providers. The FCC implemented this basic interconnection requirement with its specific rules to mCi Specifically, at CjJ 995 of the Local Compctition Ordcr the FCC said: (IJf a company provides both telecommunications and information services, it must be classified as a telecommunications carrier for purposes of section 251... . (TJelecommunications carriers that have interconnected or gained access under sections 251(a)(I), 251(c)(2), or 251(c)(3), may offer information services through the same arrangement, so long as they are offering telecommunications services through the same arrangement as weD. Under a contrary conclusion, a competitor would be precluded from offering information services in competition with the incumbent LEC under the same arrangement, thus increasing the transaction cost for the competitor. We find this to be contrary to the pro~competitive spirit of the 1996 Act. By rejecting this outcome we provide competitors the opportunity to compete effectively with the incumbent by offering a full range of services to end users without having to provide some services inefficiently through distinct facilities or agreements. See Local Competition Order at 9 995 (emphasis added). Gates , Di Level 3 Communications, LLC This is plainly the correct policy from an economic perspective. Once the investment has been made to establish a facility interconnecting two networks, it makes no sense to limit the use of that facility to particular types of traffic, if there are other types of traffic that also need to be exchanged. Instead, the most efficient use should be made of whatever physical interconnection facilities are established. As the FCC itself has noted, the obligations identified in section 251 are necessary to support the FCC I S goal of developing competition for the benefit of consumers and the economy. Interconnection should be established on a cost--based, efficient basis that inhibits the ILEC's use of market power in anti~competitive ways to erect barriers to the establishment of an effectively competitive market. HOW DO THESE CONSIDERATIONS RELATE TO THE QUESTION OF USING A SINGLE POI PER LATA FOR INTERCONNECTION? The use of a single POI per LATA is generally an efficient and effective way to exchange all traffic between an ILEC and a CLEC's network. Requiring the CLEC to establish multiple POls boils down to making the CLEC duplicate some or all of the ILEC's preexisting network architecture. This will not be efficient, given that the CLEC may serve a different customer base than the incumbent and willlikel y use different (and more modern) technology. As a result, there is every reason to think that requiring the CLEC to mirror the ILEC's network architecture will be inefficient and not in the public interest. Therefore, all that should be required is a single POI interconnection architecture. PLEASE DEFINE A "POINT OF INTERCONNECTION" OR "POL" Total Telecommunications Services, Inc and Atlas Telephone Company, Inc v. AT&tT Corp, Memorandum Opinion Order FCC 01~, 925 (reI. Mar. 13, 2001). Gates , Di Level 3 Communications, LLC In order for Level 3 and Qwest to exchange traffic between their respective customers, they must physically interconnect their networks. Per the FCC's rules , " interconnection" refers to the physical linking of two networks for the mutual exchange of traffic between customers subscribed to the respective networks.6 A POI is simply the place where the two networks interconnect. It is also normally viewed as the financial and physical demarcation point that defines where one party's financial and operational obligations end and the other party's begin. WHO SHOULD BEAR THE COSTS OF INTERCONNECTION? Basically, each provider should bear its portion of the cost. Each carrier subscribers benefit from the ability to make calls to and/or receive calls from the other carrier s subscribers. Of course, each carrier is really only able to control the costs and activities on its own network, not on the other party network. Therefore, it is sensible to require that each carrier be responsible for the costs of its own network, on its side of the POI. This is precisely what the FCC has required in Rule 51.703(b). This rule says that each carrier is fully responsible for the costs incurred in getting traffic from its network to the POI? WHAT ARE THE ECONOMIC BENEFITS OF USING A SINGLE POI PER LATA? The key benefit of a single POI architecture is that it allows the carrier delivering traffic to aggregate that traffic onto a large, efficient transmission facility to the other carrier, while at the same time it allows the carrier See Local Competition Order at 9 176. 51.703(b) states , " A LEC may not assess charges on any other telecommunications carrier for telecommunications traffic that originates on the LEC's network." Gates , Di Level 3 Communications, LLC receiving the traffic to route that incoming traffic in whatever manner is most efficient based on its own traffic and network. Now, obviously, a large established carrier would benefit by being able to require its dependent competitor to deliver traffic to each and every switch in the established carrier s network, but from an overall societal point of view that would be terribly inefficient. HOW WOULD THE DOMINANT PROVIDER BENEFIT BY REQUIRING A CLEC TO DELIVER TRAFFIC TO EVERY SWITCH? The most obvious benefit would be increasing the cost of the potential competitor and thereby disadvantaging that CLEC with respect to its entrance to, and operation in, the market. The FCC recognized the ILEC incentive to disadvantage CLECs. Specifically, the FCC noted: Given the incumbent LEC will be providing interconnection to its competitors pursuant to the purpose of the 1996 Act, the LEC has the incentive to discriminate against its competitors by providing them less favorable terms and conditions of interconnection than it provides itself. Requiring multiple POls disadvantages the CLECs by increasing their costs. If the ILEC had the same customer and traffic characteristics as the CLEC it would also operate with a single POI. As such, requiring multiple POls for CLECs when they are not justified is both anticompetitive and discriminatory, not to mention inefficient from both an economic and engineering perspective. YOU SAID THAT QWEST'S PROPOSAL WOULD INCREASE LEVEL S COSTS. IS THAT COMMON IN ARBITRATIONS? See Local Competition Order at 9 218. Gates , Di Level 3 Communications, LLC Yes, unfortunately such proposals are common. It is not in the best interest of Qwest to make it easy or cheap for Level 3 to interconnect. In fact, former Chairman Powell recognized the ILEC incentives when he stated , " At times as I have observed, it is tempting to play the regulatory "game" in the way the incumbents often do. Begging for regulatory protection. Seeking regulatory favoritism that raises the costs of your competitors. WHY WOULD IT BE INEFFICIENT TO REQUIRE A COMPETITOR TO INTERCONNECT AT MANY DIFFERENT POINTS ON THE ILEC' NETWORK? In economic terms, the location of the ILEC's switches reflects a series of choices made over a period of decades about the placement of multiple switches as compared to the use of transport from a smaller number of switches to reach subscribers. In the past when switching was relatively cheap and transmission was relatively expensive, it made sense to have lots of dispersed switches, with relatively short transport links between switches and to subscribers. Today, however - although the costs of both switching and transport have declined over time - switching is relatively expensive and transmission is relatively cheap, and it makes economic sense to have a small number of switches and relatively long transmission links to customers. So even if it was perfectly efficient and rational for an ILEC to deploy a particular set of switches at various locations in the past, that does not remotely mean that it would be efficient and rational for a CLEC to duplicate those choices today, given the technologies available today and the particular geographic distribution of the CLEC's customers. Prepared Remarks of Michael K. Powell Before the Association of Local Telecommunications Services; "Local Competition...CLECs in the Midst of an Explosion. Convention, Las Vegas, Nevada; December 2, 1998. Gates , Di Level 3 Communications, LLC DOES THE ACT RECOGNIZE THESE DIFFERENCES BETWEEN ILECS AND CLECS? Yes. The 1996 Act recognizes this by giving the CLEC, not the ILEC, the choice of where to interconnect as long as it is technically feasible. Section 251(c)(2) of the Act says that the CLEC can choose to exchange traffic at "any technically feasible point" within the ILEC's network. The criterion is technical feasibility, not the economic impact - albeit minimal.. on the ILEC of having to carry its traffic to or from the technically feasible point selected. PLEASE EXPLAIN WHY IT MAKES SENSE FOR THE CLEC TO HAVE THE DISCRETION TO SELECT POlS AND NOT THE ILEC. It makes perfect economic sense, in light of the principles discussed above, to give the choice of where to locate a POI or POls to the CLEC and not the incumbent.lO As noted above, the incumbent built out its network over many years in response to a wide variety of then existing economic, technological and demographic conditions. It would be irrational to assume that a competitor would find it economic to re~create anything like the same network today, even to serve the same customer base - and of course no competitor will have the kind of ubiquitous customer base as the ILEC. It follows that, where it is economically reasonable for the CLEC to establish multiple POls at multiple points on the ILEC's network, it will do so. In fact Level 3 has a history of working closely with the ILECs in the establishment of additional POls where traffic warrants such additional facilities. But where it does not choose to establish multiple POls, that is solid evidence that there is no economic reason to require it to do so. To the contrary, 10 Indeed , footnote 464 of the Local Competition Order states , " Of course, requesting carriers have the right to select points of interconnection at which to exchange traffic with an incumbent LEC under section 251(c)(2)." Many orders since the Local Competition Order have supported the CLEC right to have only one POI per LATA. Gates , Di Level 3 Communications, LLC forcing the CLEC to take account of the ILEC's network architecture choices - beyond requiring the POI to be "within" the ILEC's network essentially forces the legacy network design choices and the inefficiencies of the ILEC onto the CLEC. AS YOU UNDERSTAND THE FCC'S RULES, DO ILECS SUCH AS QWEST HAVE THE RIGHT TO SELECT POls? No. As just noted, that right is limited to CLECs and does not extend to ILECs. The FCC explained that this is so because the ILEC "has the incentive to discriminate against its competitors by providing them less favorable terms and conditions of interconnection than it provides itself.n Eventually, of course, the hope is that CLEC networks become sufficiently robust such that the erstwhile dominant ILEC literally cannot afford to treat CLECs badly: competition eventually will eliminate the ability of an incumbent local exchange carrier to use its control of bottleneck local facilities to impede free market competition. ARE YOU SAYING THAT A CLEC, SUCH AS LEVEL 3, WILL ALWAYS ESTABLISH A SINGLE POI IN A LATA? No. The specifics will vary from case to case, but depending on the traffic mix and where the CLEC already has facilities, it may well make sense for the CLEC to establish more than one POI in a LATA. The point, however, is that the choice has to be with the CLEC, not the ILEC. This is because the ILEC will always want to force the CLEC to interconnect at points that are favorable to the ILEC and its legacy network. From my economic perspective it is clear that the FCC was correct when it recognized the ILEC incentives See Local Competition Order at 9 218. Id. at 9 4. Gates , Di Level 3 Communications, LLC and abilities at paragraph 10 of the Local Compctition Ordcrwherein it states in pertinen t part: Because an incumbent LEC currently serves virtually all subscribers in its local serving area, an incumbent LEC has little economic incentive to assist new entrants in their efforts to secure a greater share of that market. An incumbent LEC also has the ability to act on its incentive to discourage entry and robust competition by not interconnecting its network with the new entrant s or by insisting on supracompetitive prices or other unreasonable conditions for terminating calls from the entrant s customers to the incumbent LEC' subscribers. HAS LEVEL 3 ESTABLISHED MORE THAN ONE POI PER LATA IN CERTAIN AREAS? Yes. In the past, Level 3 has negotiated interconnection agreements that provide for additional POls if demand or other circumstances merited such an investment. However, establishing additional POls should be based on the need for such additional POls, and on traffic patterns, not on Qwest attempts to force inefficient costs onto Level 3. Moreover just because Level 3 may have multiple POls in certain LATAs does not mean that Level 3 should be forced to add POls in every LATA at Qwest's discretion. To the contrary, from an economic perspective, the fact that in some cases Level 3 has voluntarily established multiple POls, but in other cases has not, simply confirms that it is not efficient to require Level 3 to mirror Qwest's network architecture. Rather, this fact demonstrates, on the basis of actual market behavior, that Level 3 needs flexibility to establish one or more POls where it is efficient to do so. Qwest s proposal would not give Level 3 that flexibility. The Commission should be extremely wary of establishing any obligations in an interconnection agreement that would require Level 3 to deploy significant amounts of capital in situations where Level 3 would not Gates , Di Level 3 Communications, LLC independently find doing so in its interest. Since the implosion of the competitive telecommunications industry in 2000, it has become increasingly difficult for CLECs to attract capital; investors are understandably wary of this sector. SBC has asserted in testimony filed in other state arbitrations that more than 200 CLECs have ceased operations in SBC territory since 2000. I have no reason to think that the numbers would be any different for Qwest's territory. Forcing CLECs to build or lease facilities, where margins are slim or nonexistent, simply to require the CLEC to duplicate the ILEC' legacy network, would only worsen CLEC prospects for attracting capital. Such a result would be inefficient from both an economic and operational standpoint and has consequently been regularly rejected by regulators as not in the public interest. The likely result of such a requirement would not be more CLEC investment; it would be fewer CLECs entering the market because the regulatorily--imposed capital requirements do not justify the investment. BUT REGARDLESS OF THE FCC RULES AND ECONOMIC PRINCIPLES DISCUSSED ABOVE, ISN'T IT UNFAIR TO QWEST TO GIVE LEVEL 3 THE CHOICE OF WHERE AND WHETHER TO ESTABLISH POls? Not at all. As discussed elsewhere in my testimony, the ILEC is entitled to be paid for the work it does in terminating traffic it receives from the CLEC at a single POI or multiple POls just as the CLEC is entitled to compensation for terminating traffic its receives from the ILEC. Although this point is sometimes obscured by the FCC's $0.0007 rate for ISP--bound traffic, the FCC's rules for reciprocal compensation provide for a higher level of payment if traffic has to be routed through an ILEC tandem switch to get to the Gates , Di Level 3 Communications, LLC appropriate end office than if the traffic does not have to go through the tandem switch. It is not "unfair" to Qwest to have to bear certain costs arising from its status as an incumbent; or, rather, if it is "unfair " that "unfairness" is simply a means to compensate for the fact that it was "unfair" to the public and to potential competitors to allow Qwest to operate in a monopoly environment for many decades prior to the enactment of the 1996 Act. A policy decision to promote competition, such as that embodied in the 1996 Act, necessarily and inevitably means that certain advantages that would otherwise accrue to the incumbent are being taken away. Obviously an ILEC such as Qwest does not benefit from accommodating Level 3 in its efforts to attract customers, and would like to charge Level 3 as much as possible for whatever it is called upon to do. That is simply rational behavior by a monopolist trying to hold on to its monopoly position. The reason interconnection agreements are subject to statutory standards as to their content, and regulatory oversight via the arbitration process, is precisely to allow regulators such as this Commission to prevent 13 Under the FCC's rules for compensation for ISP~bound calling, an ILEC may choose to avoid paying reciprocal compensation rates for calls its customers make to ISPs by opting into the FCC' special regime for such traffic. Implementation of the Local Competition Provisions in the Telecommunications Act of 1996, Inter~Carrier Compensation for ISP~Bound Traffic Order on Remand and Report and Order 16 FCC Red 9151 (2001) at gg 89~93. If the ILEC does so it only has to pay $0.0007 per minute for calls its customers make to ISPs. But if the ILEC chooses to protect itself economically by electing to only pay $0.0007 per minute for ISP~bound traffic, it is obliged to accept all traffic from the competitor network for termination at the same $0.0007 rate, whether that traffic is delivered at a tandem, at an end office, or elsewhere. So it is probably true that Qwest would not get any higher payment from Level 3 for traffic Level 3 delivers at the tandem (or elsewhere) as compared to at the end office. But that is only because Qwest has chosen to protect itself from having to pay full reciprocal compensation rates for ISP~bound traffic by opting into the FCC' regime. From this perspective, giving up additional tandem~based compensation for inbound traffic is part of the price Qwest has chosen to pay in exchange for paying less for outbound ISP~bound traffic. Gates , Di Level 3 Communications, LLC the ILEC from refusing to reasonably accommodate CLECs and to charge CLECs too much for what the ILEC has to do. In this regard, a useful model to consider is what would happen if there were three competing carriers in an area, each serving one third of the customer base, with each carrier s customers equally valuable to the others. In this competitive situation, if anyone of the carriers remained unconnected it would suffer terribly in the marketplace, and so each carrier would be highly motivated to establish efficient interconnection with the others, at some convenient point to all three. None of them would be in a position to dictate to the others where interconnection would occur, and none of them would be in a position to demand that the others pay for its own costs of running its network. Obviously we do not have anything like this kind of competitive situation today, but this hypothetical model provides a good reference point for what makes sense in establishing interconnection arrangements under the 1996 Act. Whenever Qwest makes a demand for multiple POls, or for Level 3 to have to pay for the privilege of terminating traffic originated by Qwest's customers, or for Level 3 to split its traffic among different trunk groups based on Qwest's preferred categorization when one trunk group would be more efficient, it is reasonable to ask whether one of our three hypothetical equally--sized competitive carriers could ever hope to get its two competitors to agree to such a thing. If not, then it's a pretty good bet that Qwest isn being reasonable but, instead, is trying to abuse its position as the dominant provider of services. Gates , Di Level 3 Communications, LLC PLEASE SUMMARIZE YOUR TESTIMONY REGARDING ESTABLISHING A SINGLE POI. Competitors using new technology should not be limited by the historic decisions of Qwest network planners who established switch locations and local calling areas decades ago based upon the more limited technology available to them. Those decisions, even if justifiable and supportable then would certainly be different today given the changes in technology. As such forcing competitors to conform to the ILEC's legacy network topology would be inconsistent with the goals of the Local Compctition Ordcr and the Act. Rather, the promotion of efficient markets dictates that a competitor such as Level 3 only be required to interconnect in a specific area where its own assessment of traffic volumes, customer demand, and available technology justify investment in facilities needed to reach that area. Level 3 should not be required to extend its facilities to POls unilaterally identified by Qwest; instead, Qwest is obligated to provide interconnection for Level 3 facilities at POls which Level 3 properly determines best serve its network architecture and business plans. This concept actually allows Qwest to continue to design a network around its own needs, while allowing Level 3 to do the same thing. HOW SHOULD THE COMMISSION DECIDE THIS ISSUE? The Commission should adopt Level3's position which permits the flexibility of a single POI per LATA and reject Qwest's proposed language. WHAT TYPES OF TRAFFIC SHOULD BE EXCHANGED OVER THE PHYSICAL INTERCONNECTION FACILITIES ESTABLISHED AT ANY GIVEN POI? Any and all traffic should be exchanged over the physical facilities at a given POI. It is economically irrational to require the establishment of different Gates , Di Level 3 Communications, LLC physical facilities for different "types" of traffic when one facility will handle the traffic efficiently. IS THIS CONCLUSION LIMITED TO WHETHER THE TRAFFIC FALLS INTO THE REGULATORY CATEGORY OF TELECOMMUNICATIONS" OR NOT? No. Once a POI has been established, Qwest should be required to use that POI (and should be required to permit Level 3 to use that POI) for the exchange of all types of traffic, whether they are classified as telecommunications services " " information services " " local services " " access services " " 251(b )(5) traffic," or anything else. Assuming that transmitting a particular type of traffic over a given physical facility is technically feasible, it makes no economic sense to require the establishment of additional duplicative facilities based on the regulatory classification of the traffic. As I noted above, the FCC recognized as much at the very inception of competition under the 1996 Act: once a physical interconnection arrangement has been established for any type of traffic for which such an arrangement is properly called for under the Act, the competitor is permitted to use that same physical arrangement to deliver other types of traffic as well, even including traffic for which interconnection might not be legally required. The express policy behind this requirement is to prevent ILECs from forcing competitors to establish duplicative physical facilities for which there is no independent technical or economic need. See Local Competition Order at 9 995. Gates , Di Level 3 Communications, LLC Issue 2: Separate T runking PLEASE SUMMARIZE THE DISPUTE REGARDING SEP ARA TE TRUNKING. Mr. DuCloo provides technical testimony on this point. Very briefly, a trunk is a single transmission path between switching systems, and a trunk "group is a number of trunks similarly configured to act together to carry traffic between the same two end points. While more traffic requires more trunks in a trunk group, as Mr. DuCloo explains, the number of trunks needed to handle the traffic does not rise at the same rate as the traffic. It does not take twice as many trunks to handle twice as much traffic; it takes fewer than twice as many. Traffic engineering is similar for telecommunications and road design. You can gain efficiencies in handling traffic by adding trunks (or lanes on a highway), but the relationship is not one to one. These efficiencies are important to controlling costs for both the ILEC and the CLEC. PLEASE EXPLAIN. By efficiencies, I mean that the more traffic that can be included within a single trunk group, the less money it costs both carriers to handle the traffic. On the other hand, for any given volume of traffic between two switches, the more trunk groups into which the traffic is subdivided, the more expensive it becomes at the margin to carry it. Given this, Level 3, understandably, wants to include all of the traffic exchanged between any given Qwest switch and Level 3 on a single trunk group. From an economic perspective, the technical "trunking efficiencies noted above guarantee that a single large trunk group will be the most economically efficient solution. Qwest, however, wants to require that the traffic to and from a particular Qwest switch be routed over separate trunk groups based not on the technical characteristics of the traffic, but rather on Gates , Di Level 3 Communications, LLC the regulatory classification of the traffic. This makes no economic sense, and Qwest s position should be rejected. Adding insult to injury, not only does Qwest want Level 3 to artificially divide traffic into different trunk groups based on economically irrelevant (for these purposes) regulatory classifications, Qwest wants to charge Level 3 for establishing these separate trunk groups. Qwest is entirely responsible for the cost of getting its traffic to Level 3; and, while Level 3 is entirely responsible for paying Qwest intercarrier compensation for terminating Level3..originated traffic, that compensation is set on a per.. minute basis and does not entail Qwest charging Level 3 for setting up trunks at all. HOW WOULD LEVEL 3 BE DISADVANTAGED BY THE LANGUAGE PROPOSED BY QWEST? As Mr. DuCloo explains at page 22 of his testimony, under Qwest's proposal, Level 3 will have to spend more on switch programming, trunk administration, trunk ports on switches, digital cross~connect systems, and fiber optic terminals; and at some point will have to spend more on switches themselves. There is no operational or economic justification for imposing these costs on CLECs. Their only purpose would be to disadvantage CLECs vis"a~vis Qwest. In fact, Qwest s proposal would increase its own costs as well. I urge the Commission to reject Qwest's proposal. ARE THERE OPERATIONAL PROBLEMS ASSOCIATED WITH LEVEL 3 USING TRUNKS TO CARRY BOTH LOCAL AND TOLL TRAFFIC? No. As Mr. DuCloo explains, there are no technical or operational problems associated with Level3's proposal to combine different "types" of traffic on a single trunk group that would be avoided by separate trunks. Requiring Gates , Di Level 3 Communications, LLC separate trunk groups, as suggested by Qwest, results in a deadweight economic loss to society, as I noted earlier. IS THERE ANY JUSTIFICATION FOR REQUIRING SEPARATE TRUNKS FOR DIFFERENT TYPES OF TRAFFIC? No. Qwest says that traffic subject to different billing rates should be put onto separate trunks in order to keep the billing straight, but that makes no sense from an economic perspective either. WHY NOT? There is a simple, inexpensive way to keep the billing straight that does not entail the significant network inefficiencies of separate trunking. All that is needed is for the parties to periodically sample the traffic going between them and develop factors for how much is subject to reciprocal compensation, how much to access charges, etc. Then all that is required is to keep track of the total minutes exchanged in a given month, apply the factors, and determine the appropriate bill. Mr. DuCloo addresses this in his testimony as well. HAVE THESE FACTORS BEEN USED IN THE PAST FOR BILILNG PURPOSES? Yes. These billing factors have been used for decades with great success. HAVE OTHER REGULATORS ACCEPTED THE FACT THAT BILLING CAN BE ACCOMPLISHED USING FACTORS RATHER THAN INEFFICIENT SEPARATE TRUNKS? Yes. The use of factors to allocate traffic on a particular facility or trunk into different billing categories has a long history in the telecommunications business going back at least as far as the early 1980s, when "other common carriers" used business lines to connect to the network to provide their competing long distance services. Eventually they became known as "Feature Group A" lines, and the industry agreed to certain assumptions regarding Gates , Di Level 3 Communications, LLC total traffic on such lines and on how much of the traffic was interstate versus intrastate. Since the passage of the 96 Act, commissions have approved the use of jurisdictional factors that allows the efficient use of interconnection trunks. For instance, the Michigan Public Service Commission found in a Sprint/ Ameritech arbitration proceeding that: It appears to the Commission that economic entry into the market requires that Sprint by permitted to use its existing trunks for all traffic whenever feasible. IS (emphasis added) In Texas, the Commission there ordered Verizon to allow Sprint to carry local, intrastate intra LATA and intrastate interLATA traffic on the same trunks.16 Other states, such as Indiana have required the use of PLU s (percentage local usage) or other allocators (e., PIUs - percent interstate usage) to reflect the )urisdiction of traffic on such trunks for billing purposes. OTHER THAN BILLING, IS THERE ANY OTHER ARGUMENT FOR QWEST TO REQUIRE SEP ARA TE TRUNKING ARRANGEMENTS FOR DIFFERENT TYPES OF TRAFFIC? , in fact, Qwest would be disadvantaging itself by requiring CLECs to separate traffic of different types onto multiple trunk groups rather than carrying all traffic on a single trunk group. To put it simply, not only is it most efficient for Level 3 to carry all traffic on a single trunk group, it is 15 In the Matter of the Application of Sprint Communications Company, LP. for Arbitration to Establish an Interconnection Agreement with Ameritech Michigan, MPSC Case No. U~1l203, Order Approving Arbitration Agreement with Modifications, J an 15, 1997.16 Texas Public Utility Commission; In the Matter of the Petition of Sprint for Arbitration with Verizon; Docket No. 24306; Final Order Modifying Arbitration Award and Approving Interconnection Agreement; dated February 17,2004.17 Indiana Utility Regulatory Commission; In the Matter of AT&T Petition for Arbitration with Indiana Bell Telephone Company; Cause No. 40571~INT~03; November 20 2000. Further, in its Revised Response to Level 3 Request No. 22 in the Illinois arbitration, SBC Illinois stated , " SBC Illinois uses a PLU methodology to distinguish local versus intra LATA toll in cases where the CLEC does not provide calling party number (CPN) information. Gates , Di Level 3 Communications, LLC efficient from Qwest s perspective as well. Both parties would have to pay extra for trunk ports, switch capacity, etc., if traffic is artificially forced onto separate trunk groups. WHY WOULD QWEST INSIST ON CONTRACT LANGUAGE THAT WOULD BE DISADVANTAGEOUS TO ITSELF? I cannot answer for Qwest, but it would appear that Qwest is willing to absorb costs in the short term in order to disadvantage or drive its competitors from the marketplace.Is This is, of course, totally contrary to the public interest in the development of efficient competitive telecommunications networks, but might well be rational from the perspective of Qwest's private interest. This is particularly true if, as Mr. DuCloo notes, Qwest has excess capacity of trunk ports on its switches. If Qwest has already invested in an excessive number of trunk ports (perhaps due to overly aggressive estimates of growth of traffic on its network), then it will, in effect, have trunk ports "lying around" unused. This would create a situation in which the short--run cost to Qwest of requiring inefficient trunking is relatively small, while the cost to Level 3 of using inefficient trunking would be large. Qwest could therefore engage in the classic monopolist's strategy of increasing competitors' costs at very little cost to itself by seeking and obtaining a regulatory obligation on competitors to use inefficient trunking. This is entirely rational behavior from Qwest's perspective of trying to maximize shareholder wealth through protection of its monopoly, but of course it makes no sense at all from the perspective of the public interest. 18 Given the fragile nature of the competitive telecommunications industry, it would take very little to eliminate facilities~based competition. As such, any decision that disadvantages competitors as compared to Qwest will further diminish the chances for effective competition. Gates , Di Level 3 Communications, LLC WHAT ARE YOUR RECOMMENDATIONS REGARDING THIS ISSUE? I recommend that the Commission adopt Level3's position and allow it to carry different types of traffic on one trunk group. Qwest s proposed language would result in the inefficient use of the network, additional costs to all carriers, and give an unfair competitive advantage to Qwest. Issue 3 - VNXX. ISP--Bound Traffic and RUF PLEASE INTRODUCE THESE ISSUES. The ISP--bound traffic and virtual NXX issues are very much intertwined. way of background, ISPs providing dial--up service receive local calls from their customers in order to allow those customers to access the Internet. ISPs do not market and do not expect to receive long distance calls from customers seeking to connect to the Internet because long distance calls have traditionally had per--minute charges associated with them.19 Thus, making long--distance calls to ISPs is uneconomical for end users. For the ISP, this means that it is important for end users to be able to reach the ISP by means of a local call. It is, however, terribly inefficient for an ISP to establish a physical presence in each and every ILEC--established local calling area where the ISP might have customers or where it might want to attract customers. Therefore, it is quite common I would go so far as to call it the standard operating arrangement in the industry for ISPs to obtain telephone numbers from CLECs or ILECs that are "local" to areas where they have customers. Because the CLECs or ILECs are providing local numbers for the ISPs, where they have no local presence, the service is referred to as virtual 19 Of course it is technically possible for a person to use a long--distance call to connect to his or her ISP. The point of this testimony is that experience has shown that consumers are not willing to pay long~distance charges to access the Internet. Gates , Di Level 3 Communications, LLC NXX or VNXX service, and is in essence identical to the FX service offered by Qwest, at least from a end user customer perspective. VNXX for ISP -- Bound Traffic DOES THE ISP HAVE FACILITIES IN EACH OF THE LOCAL CALLING AREAS WHERE THEY HAVE LOCAL NUMBERS? Not usually. As noted above, it would be very expensive for the ISPs to put their own facilities in the many thousands of local calling areas around the country. Instead, they purchase local services from carriers like Qwest and Level 3 in those areas where they have or desire customers. DOES LEVEL 3 PROVIDE SUCH A SERVICE TO ISPS? AND, IF SO WHAT IS IT CALLED? Yes. Level 3 sells its direct inward dial ("DID") service to ISPs where it is a certificated CLEC. This service arrangement is usually referred to as "virtual NXX " or "VNXX" service. It is just another name for the functionality that has been provided for decades by ILECs under the name "foreign exchange or "FX" service. Mr. DuCloo describes FX service in his testimony. DOES QWEST PROVIDE FX SERVICE IN IDAHO? Yes. In response to Level 3 Request No. 021, Qwest indicated that it does offer FX service in Idaho. Qwest also provided its Idaho tariff for FX service. (See Exhibit 102) PLEASE EXPLAIN THE MARKET FOR VNXX SERVICE. Where ISPs, such as Earthlink or AOL, want to offer dial--up Internet access they contact an ILEC or CLEC to purchase local service. In Level3' situation, the ISP subscribes to Level3's DID service and is assigned local numbers from the Level 3 switch in the exchanges where dial--up service is being offered and where Level 3 offers service. The ISPs advise their customers of the numbers that the ISPs have been assigned, who then Gates , Di Level 3 Communications, LLC program the numbers into their computers for accessing the Internet. The customers' computers then dial these local numbers; the calls are routed from the ILEC to Level 3 in exactly the same manner as other local calls; and Level 3 delivers the calls to the ISP being called. PLEASE EXPLAIN HOW THE VNXX CALLS ARE ROUTED IN THE NETWORK. Actually, "VNXX" calls are routed in exactly the same way as non~ VNXX local calls. There is nothing special about these calls. PLEASE EXPLAIN. Assume that Level 3 has a single POI in a LATA located at a Qwest tandem in Boise. Assume further that Level 3 serves all of its ISPs who have customers in that LATA from a single switch that Level 3 uses to serve the entire LATA. Now assume that a customer of one of those ISPs, who takes telephone exchange service from Qwest, uses his or her computer s modem to connect to the ISP. In that case, Qwest's switch will receive the number as dialed by its customer, recognize it as a Level 3 number, and direct the call to a trunk group that connects to Level3's POI. Level 3 then accepts the traffic and routes it to its switch and then on to its ISP customer. This is the same manner in which all local calls are routed. IF THIS CALL HANDLING IS THE SAME AS ALL LOCAL CALLS THEN WHAT IS THE DISPUTE BETWEEN QWEST AND LEVEL If the Qwest customer making the call happens to be in the same Qwest retail originating local calling area as the ISP's equipment, then Qwest would say that the call is "local" and there is no dispute. On the other hand, if the ISP' gear is in a different Qwest retail local calling area, Qwest says that the call is a "VNXX" call and is not local. Gates , Di Level 3 Communications, LLC DOES THE LOCATION OF THE ISP EQUIPMENT IMP ACT THE JURISDICTION OF THE CALL, THE HANDLING OF THE CALL, OR THE COST OF GETTING THE CALL TO THE POI? No. Qwest's responsibilities , and costs, are absolutely identical regardless of the location of the ISP equipment. In each case, a locally dialed call is routed to the POI for termination. All that Qwest does is determine that the dialed telephone number is a Level 3 number and ship the call off to Level 3 on an appropriate trunk group. And, what Level 3 does is the same in both cases: it recognizes the incoming traffic as bound for one of its customers and sends the traffic on to that customer. The only difference is whether the ISP's gear receiving the call is at the end of a short circuit (close to Level3's switch, and thus often not in the calling party s retail local calling area) or a longer circuit (away from Level3's switch, and thus, possibly, in the calling party's retail local calling area). Regardless of the distance, it is Level3's responsibility to complete the call. In other words, it is Level 3 and not Qwest that is providing the Level 3 ISP customer with the FX--like functionality. It makes no economic sense whatsoever to make any distinction in Qwest s financial obligations depending on whether Level 3 uses a long or short circuit to connect its customers to its switch. As the discussion above (I hope) illustrates, from an economic perspective, Qwest s proposal is completely arbitrary and irrational. There is simply no sound economic basis upon which to distinguish these two situations. IS THE ROUTING OF VNXX CALLS DIFFERENT IN ANY WAY FROM THE ROUTING OF ANY OTHER LOCAL CALL? No. As described above, and by Mr. DuCloo, it is exactly the same. Gates , Di Level 3 Communications, LLC DO THE PHYSICAL END POINTS OF THE CALLS HAVE ANY IMP ACT ON QWEST'S RESPONSIBILITIES OR COSTS? No. In response to Level 3 Request No. 020, Qwest stated in pertinent part The costs Qwest incurs do not vary based upon the physical location of the Level 3 customer." (See Exhibit 103) IS QWEST'S PROPOSAL CONSISTENT WITH THE HISTORICAL HANDLING OF LOCALLY --DIALED CALLS? No. As Mr. DuCloo explains, Qwest is actually trying to invent a new way to classify calls that has no operational or historical basis in the telephone network. Qwest's proposal is to rate and distinguish traffic based on the actual physical location of customers as opposed to the numbers the customers are assigned. This flies in the face of the way calls have been rated since the establishment of the PSTN. What's really going on here is that it is more efficient for a new competitor like Level 3 to offer FX--like services to ISPs than it is for Qwest to do so, leading to ISPs "voting with their feet" and moving their business to competitors like Level 3. Qwest is essentially trying to recoup its losses in the marketplace, and to punish its competitors, for being willing and able to offer a more efficient serving arrangement to the ISPs. DID QWEST AGREE IN DISCOVERY THAT CALLS ARE NOT RATED BASED ON THE ACTUAL PHYSICAL LOCATION OF CUSTOMERS? Yes. In response to Level 3 Request No. 021A, Qwest said that , " The telephone numbers that Qwest uses for call routing purposes are assigned to its end users based on NPA~NXXs associated with specific LCAs in the state. (See Exhibit 104) This is consistent with Level3's position in this proceeding. Qwest also noted correctly that " ... switches do not route calls based on specific addresses stored within the switches...." (Id.) Indeed, neither Gates , Di Level 3 Communications, LLC Qwest s tariffs nor its switches contain customer specific location information that would be required to implement Qwest's proposal in this proceeding. ARE THERE NEGATIVE CONSEQUENCES ASSOCIATED WITH QWEST'S PROPOSAL TO TREAT VNXX CALLS AS SOMETHING OTHER THAN LOCAL CALLS? Yes. Qwest's proposal would impose substantial additional costs on ISPs. If Level 3 is required to pay access charges for calls it receives to its ISP customers who use VNXX services (or is denied intercarrier compensation for such calls), Level3's cost of doing business will increase and it may have to raise its rates to its ISP customers. In order to deal with those rate increases the ISP customers will either have to deploy otherwise unnecessary and inefficient facilities so that their equipment actually is in the calling parties local calling areas (thereby relieving Level 3 of some of the economic burdens caused by Qwest's proposal), or keep the efficient equipment arrangement but be subject to the higher costs. Either way, the ISPs may have to raise rates to their customers, and, particularly for some areas, may simply decline to provide dial~up access, in order to minimize costs. This is plainly contrary to the public interest. Moreover, Qwest's proposal to not pay reciprocal compensation on calls to customers who are not "physically located" in the same local exchange, or require toll treatment for such calls, would give Qwest yet another competitive advantage over CLECs. Qwest's proposal would improperly benefit its own affiliated ISPs, increase the cost of Internet access and reduce competition to the detriment of consumers and the economy. 20 Qwest has yet to answer Level 3 Request No. 004. In other states, however, such as Colorado Qwest has two affiliates offering Internet access services: Qwest Communications Gates , Di Level 3 Communications, LLC Qwest's proposal would put in jeopardy any competition for ISP dial--up services, thereby depriving consumers of choice in what has become an indispensable information, education and economic tool, especially for those still significant portions of customers who cannot yet afford the costs of dedicated broadband connections to the Internet. ARE THERE ANY ADDITIONAL NEGATIVE CONSEQUENCES ASSOCIATED WITH QWEST'S PROPOSAL? Yes. In developing its multi--billion dollar nationwide network, Level 3 did not simply duplicate the network of Qwest and other ILECs. Instead, Level 3 has deployed a softswitch technology--based network which is much less capital intensive, and much more location insensitive than traditional ILEC networks. Using this advanced technology, Level3's network is designed to operate most efficiently by serving large regions of the country on an integrated basis. It is indifferent to ILEC legacy central office boundaries. By taking advantage of such technology shifts, competitors such as Level 3 can participate in the natural progression of market development, perhaps even pulling even" with ILECs who, by virtue of the presence of their existing networks have incredible inherent market advantages. Qwest's proposal would therefore at least partially negate efficiencies Level 3 designed into its network - which efficiencies Level 3 continues to invest in, as demonstrated by its recent decision to upgrade its network with optical equipment capable Corporation and Qwest !nterprise America, Inc. I would expect those affiliates offer services in Idaho as well. Gates , Di Level 3 Communications, LLC of carrying up to 400 gigabits per second over a single fiber strand. These efficiencies are of no use to anyone, however, if Qwest is permitted to burden Level 3 with such arbitrary and unwarranted interconnection and compensation provisions. DOES LEVEL 3'S SERVICE PROVIDE THE SAME FUNCTIONALITY FOR CONSUMERS AS THE FX AND FX.. TYPE SERVICES PROVIDED BY QWEST AND OTHER ILECS? Yes. As Mr. DuCloo explains, functionally Level3's VNXX service is identical , and competes with, traditional ILEC FX services. In trying to obtain a regulatory ruling that would make VNXX service uneconomic for the major class of consumers who use that service (ISPs), Qwest is trying to enlist the regulators in an effort to stamp out this type of competition. This Commission should reject that invitation. DOES QWEST OFFER ISPS A SERVICE SIMILAR TO VNXX SERVICE? Yes. In addition to standard offerings such as FX, Qwest offers its "Wholesale Dial" service. According to its online literature, Qwest s service "provides a secure, reliable, cost~effective dial--up network infrastructure solution for ISPs. The service provides the ISPs' end users with seamless dial--up functionality that remains transparent." One of the benefits touted by Qwest is the availability of "local access telephone numbers.21 So, as you can see this is yet another example of services provided to ISPs for the purpose of providing local dial--up access for consumers in areas where the ISPs mayor may not have a physical presence. YOU NOTED EARLIER THAT QWEST WANTS TO IMPOSE ACCESS CHARGES ON LEVEL 3 IN CONNECTION WITH CALLS THAT See "Qwest Wholesale Dial" in its Product Catalog. http://www.qwest.comJpcat Gates , Di Level 3 Communications, LLC QWEST CUSTOMERS MAKE TO ISPS SERVED VIA VNXX NUMBERS. IS THERE ANY ECONOMIC RATIONALE FOR DOING SO? No. FXNNXX service is a "local" service to which access charges do not apply. Instead, the VNXX calls are ISP~bound calls that terminate (from Qwest s perspective) at the POI. Neither Qwest nor Level 3 imposes any sort of toll charge in connection with calls to VNXX numbers. As a result, there is no economic basis on which any sort of "access charge" could be imposed. DOES QWEST APPLY ACCESS CHARGES TO ITS FX OR FX.. TYPE SERVICES? No. A quick review of the relevant tariffs shows that access charges are not applied to any portion of the ILEC FX service. Further, in response to Level 3 Request No. 1--029, Qwest indicated that, calls to and from end users in the local calling area where the FX customer purchases an FX connection are treated as local. (See Exhibit 105) As such, Qwest does not apply access charges to its FX service. WHAT WOULD BE THE ECONOMIC EFFECT OF ADOPTING QWEST'S PROPOSAL? It would simply eliminate an efficient and technologically advanced means of providing dial--up Internet access to customers throughout the State of Idaho. This would obviously be counter to the public interest. IS DIAL.. UP ACCESS TO THE INTERNET IMPORTANT TO THE STATE OF IDAHO? Yes. Dial--up for Internet access is the universal service equivalent of a primary line for voice service. In other words, not all people can afford broadband access to the Internet, but most people have a single line with which they can access the Internet over a dial--up connection. Dial--up access is especially important where broadband connections are not yet available. Gates , Di Level 3 Communications, LLC Rural residents report less broadband availability than their counterparts in suburban or urban areas of the United States. In fact, a Pew Internet & American Life Project study found that rural residents were two to five times more likely to not have broadband availability than urban and suburban residents.22 Pew research associate Peter Bell also noted: While gaps in income and age appear to be partly responsible the difficulty of getting Internet access remains a big barrier for many rural users. Major Internet service providers accounted for about 40 percent of use among rural residents whose most frequent reason for choosing an ISP was that was the only one available to them. In contrast, online users in metropolitan areas usually chose from a range of providers by seeking the best deal. Although dial~up Internet access is critical in rural areas, as a percentage of the total, it is decreasing. While DSL and cable broadband connections showed large increases, from 2001 to 2003 dial--up Internet access actually decreased by 12.7 percent. The same study showed that in rural areas 74.7 percent of the Internet connections were dial--up connections. IS DIAL..UP STILL AN IMPORTANT SOURCE OF INTERNET ACCESS IN IDAHO? Yes. Although broadband is growing dramatically and dial--up is becoming a smaller proportion of the total 22 See Pew Internet & American Life Project; Rural Areas and the Internet; "Rural AmericanInternet Use Has Grown, But They Continue to Lag Behind Others ; February 17,2004.23 See, T odaysSeniorsNetworkcom; "Rural use of Internet continue to lag, Costs, access remainbarriers, new data shows.June 7,2005.24 See , " A Nation Online: Entering the Broadband Age ; U.S. Department of Commerce Economics and Statistics Administration National Telecommunications and InformationAdministration; September, 2004, at 5 13. Gates , Di Level 3 Communications, LLC DESPITE THE DOWNWARD TREND IN DIAL..UP ACCESS, DO YOU THINK IT WILL REMAIN AN IMPORTANT TYPE OF INTERNET ACCESS? Yes. As I mentioned above, dial~up is critical to rural consumers where broadband is not always available and competitive alternatives are limited. Garry Betty, Earthlink's chief executive stated Despite compelling reasons to switch to broadband, dial~up lines will always have a place in American homes. Customers in rural areas where broadband is not available will continue to log on via a dial~u~ connection; other people may prefer the simplicity of dial--up. 5 For those citizens of Idaho that can t either afford or don t have available to them broadband connectivity, dial--up internet provides access to one of - if not the ~ cornerstone of economic and community vitality. The ability to apply for jobs, get weather reports, crop price forecasts on a real time basis, participate in educational endeavors, gain community information on safety and health, and communicate via e--mail to friends and businesses form the very fabric of commerce in the world we live in. Non--participation or lack of access, simply stated, sentences portions of our society to second class status. Without vigorous competition to ensure low cost dial--up Internet access, both the citizens of Idaho and the State itself will suffer irreparable harm as a significant segment of the population is unable to compete economically, advance educationally and establish community ties. IT IS SOMETIMES SUGGESTED BY ILECS THAT INDUSTRY NUMBERING GUIDELINES PROHIBIT THE ASSIGNMENT OF NUMBERS FOR FX OR SIMILAR SERVICES. IS THAT TRUE? See, The New York Times , " Dial~up Internet Going the Way of Rotary Phones ; June 21 2005. Gates , Di Level 3 Communications, LLC No. In fact Section 2.14 of the Numbering Guidelines specifically identifies FX services as being eligible for number assignment: 2.14 It is assumed from a wireline perspective that CO Codes/blocks allocated to a wireline service provider are to be utilized to provide service to a customer s premise physically located in the same rate center that the CO codes/blocks are assigned. Exceptions exist, for example tariffed services such as with the exception of foreign exchange service. (emphasis added) If it were improper or a violation of the guidelines to use virtual NXX codes then all ILECs currently providing FX and FX--type services would be in violation today. WHAT ARE NXX NUMBER BLOCKS? NXX number blocks are groups of numbers assigned to carriers for distribution to customers. The blocks contain 10 000 numbers, or where number pooling is in place, blocks of 1 000 numbers. The NXX codes are the fourth through sixth digits of a ten--digit telephone number. For instance, the NXX code for my telephone number (303~424--4433) is 424. These codes are used as rate center identifiers for rating and routing of calls. MUST A CARRIER BE LOCAL NUMBER PORTABILITY ("LNP" CAPABLE TO PARTICIPATE IN NUMBER POOLING? Yes. Level 3 is LNP capable and able to participate in number pooling. Further, Level 3 normally utilizes only numbers in the 4 000 block within a 000 block. By not contaminating the numbers in the other thousand blocks, should jeopardy occur and pooling be imposed, Level 3 could return numbers to the administrator. 26 Alliance for Telecommunications Industry Solutions; Sponsor of Industry Numbering Committee; Central Code (NXX) Assignment Guidelines; Released May 28, 2004.; hereinafter referred to as "Numbering Guidelines Ga~s , ill Level 3 Communications, LLC HOW ARE CARRIERS ASSIGNED AN NXX CODE? Carriers who meet the criteria for the assignment of central office codes, like Level 3 and Qwest, request and are assigned blocks of telephone numbers by the numbering administrator?? The numbers are loaded into Level3's switch and referenced in the Local Exchange Routing Guide ("LERG") for routing by other carriers. Level 3 then assigns numbers from within those blocks to its customers as requested. HOW IS THE RATING OF CALLS IMP ACTED BY THE NUMBERS ASSIGNED TO CUSTOMERS? Standard industry practice and procedure provides that each NXX code is associated with a particular rate center within a local calling area. A single rate center may have more than one NXX code, but each code is assigned to one and only one rate center. This uniquely identifies the end office switch serving the NXX code, so that each carrier that is routing a call knows which end office switch to send the call to. IS IT UNCOMMON FOR NXX CODES TO BE ASSIGNED TO CUSTOMERS WHO ARE NOT PHYSICALLY LOCATED IN THE LOCAL CALLING AREA WHERE THE NXX IS "HOMED" OR ASSIGNED? No. It is also not uncommon for the "routing" point for an NXX code to differ from the "rating" point for the same code. In other words, although an NXX may be rated or homed to a specific end office switch, the routing information in the LERG may specify that calls to that NXX code be routed to a different wire center, for instance, a tandem. See Numbering Guidelines, Section 4. Gates , Di Level 3 Communications, LLC IS IT IMPROPER OR AGAINST ANY RULES FOR CLECS TO PROVIDE NUMBERS TO THEIR CUSTOMERS? , not at all. In fact, as noted above, carriers must request numbers in order to provide service in a particular exchange. Based on my review of Level3' practices, Level 3 utilizes and abides by the Numbering Guidelines.28 In fact Level 3 has developed its own LNP solution and has established stringent guidelines that result in very efficient use of numbering resources. PLEASE SUMMARIZE YOUR TESTIMONY ON VNXX TRAFFIC. VNXX traffic is a competitive response to ILEC FX service and is the primary service used by ISPs to provide local dialing for their customers. Calls to VNXX numbers are local calls in every sense of the phrase and do not impose any additional costs or responsibilities on Qwest. The CLEC assignment numbers in exchanges where they serve is completely consistent with the industry numbering guidelines. Qwest's proposal to impose access charges on these calls should be rejected. Relative Use Factor PLEASE DESCRIBE THE DISPUTE BETWEEN THE PARTIES REGARDING THE "RELATIVE USE FACTOR " OR "RUF. Prior to recent FCC rulings, it was commonplace for some CLECs to call on the ILEC to establish a transmission facility (often called an "entrance facility ) running from some point on the ILEC's network to the CLEC' switch location. In its original ruling regarding interconnection under the 1996 Act 29 the FCC addressed the question of rates applicable to transmission facilities that are dedicated to the transmission of traffic between two networks" (emphasis added), and ruled that the cost should be The Numbering Guidelines require compliance as a condition of receiving numbers. See Local Competition Order at 9 1062. Gates , Di Level 3 Communications, LLC apportioned in accordance with relative use of the facility. In cases where a CLEC obtained an entrance facility from the ILEC to connect to the CLEC' switch, the effect of this rule (which remains embodied in 47 CFR 51.709(b)) was to reduce the ILEC's charges for the entrance facility based on what proportion of the traffic going over it was ILEC~originated, as opposed to CLEC~originated. This is, generally speaking, what the "RUF" is intended to capture (although Qwest's particular language does not properly track the FCC's rule). The FCC'Triennial Review Remand Ordcr however, held that entrance facilities were no longer to be provided at least not at TELRIC~ based rates for these purposes.30 This suggests that even Qwest would not think that the RUF would apply between the parties. WOULD A RUF APPLY FOR FACILITIES ON EITHER SIDE OF THE POI? No. RUF logically applies in the case of a "meet point" interconnection at a POI. The very definition of a "meet point" or POI~based form of interconnection is that each party bears its own costs for the facilities needed to get to the POI. The FCC in the Local Compctition Ordcr specifically recognized that each party is responsible for its own costs in getting to a meet point, and expressly found that it is perfectly reasonable to require the ILEC to build out new facilities at its own expense, at least to some extent, to accommodate a meet point interconnection.31 Level 3 seeks to interconnect with Qwest at a single meet~point POI per LATA. It follows that there will not be any situations in which there are "transmission facilities that are dedicated to the transmission of traffic between" Level 3 and Qwest. Instead 30 See FCC Order on Remand in WC Docket No. 04~ 313, CC Docket No. 01~ 338, Released February 4 2004 at 9 137.31 See Local Competition Order at 9 553. Gates , Di Level 3 Communications, LLC the two networks will meet at a particular point with no inter~network facilities, per se, at all. Each party will be responsible for the costs of its own facilities up to the POI, which will constitute a "meet point" as the FCC used that term. WHAT IS LEVEL 3' S CONCERN WITH THE R UF? Level 3 is concerned that Qwest is trying to use the "RUF" concept to avoid the economic logic of establishing a meet--point POI. Level 3 is concerned specifically, that even with a single POI, Qwest will try to assign some of the costs of its own network on its side of the POI to Level 3, based in some way on the amounts of traffic that Qwest sends Level 3 and vice versa. That is unreasonable in and of itself. ASSUMING THERE WAS A REASON TO MAKE A RUF CALCULATION, DOES QWEST PUT FORTH A CORRECT ALGO RITHM? No. Qwest gets it wrong on the calculation, by seeking to unfairly and unreasonably exclude the substantial volumes of ISP--bound traffic it sends to Level 3 from calculating the "relative use" of the facilities it uses to deliver that traffic. As described below, there is no basis for excluding ISP--bound traffic from any RUF calculation that might be appropriate in light of the way Level 3 and Qwest actually interconnect. WHY IS THIS A CONTENTIOUS ISSUE? It is contentious because of the traffic flows. A significant amount of the traffic exchanged between Qwest and Level 3 will be calls originated by Qwest customers for termination to Level 3 customers. The Level 3 customers tend to be ISPs. The one--way nature of this type of traffic means that Qwest would pay for the vast majority of the interconnection facilities assuming such a calculation were to be made. Gates , Di . Level 3 Communications, LLC IS THAT UNFAIR? No. To the contrary, it is completely consistent with the economic rule cost--causation and the accounting concept of matching. It is the Qwest customers who are originating the calls to the Level 3 customers. As such Qwest is originating the traffic and causing the use and consequent costs of the network facilities. As such, the cost causer - Qwest - should pay for the costs. Further, Qwest customers are paying local rates to make those calls. As such, Qwest has both the revenues and the costs associated with the calls. To foist those costs on Level 3 while only Qwest enjoys the revenues would violate the matching principle. It would be unfair and inequitable for Qwest to impose those costs on Level Perhaps an example would help clarify the situation. In some cities people must pay tolls to travel on roads. The tolls supposedly pay for the cost of the roads. Now suppose a new amusement park is opened and traffic the toll roads to that amusement park is significant. Forcing the amusement park to pay the tolls associated with the peoples' choice to visit the amusement park would be unfair. After all, the people decided to visit the amusement park and they decided to drive to the facility. It was their decision to go and as such, they are the cost--causers with respect to the tolls. Forcing Level 3 to pay for the Qwest facilities when Qwest originates the vast majority if not all of the calls , would be like charging the amusement park for the cost of getting the people to the park. Qwest customers purchase Qwest local service and decide to make the calls and it is Qwest's obligation - under the reciprocal compensation rules - to pay Level 3 for the cost of terminating those calls. Rule 51.703(b) specifically states that "a LEC Gates , Di Level 3 Communications, LLC may not assess charges on any other telecommunications carrier for local telecommunications traffic that originates on the LEC's network. Note in this regard that one of the effects of consumer demand for dial~up Internet access was to lead consumers to purchase additional telephone lines into their homes in order to allow the consumers to use dial-- up Internet access while also engaging in voice telephone conversations on the other line. These second lines have almost exclusively been provided by the ILEC. As time goes on, of course, more and more people are switching from dial--up to broadband Internet access, which will simultaneously (from Qwest s perspective) lower second line revenues, increase DSL revenues, and lower intercarrier compensation payments for ISP--bound traffic. But looking only at the dial--up segment, Qwest has received and will continue to receive substantial additional revenues, in the form of second line revenues, in connection with its customers' calls to ISPs. Given this, any claim that Qwest has been or is being economically harmed by delivering ISP--bound calls without receiving access charges, or any claim that Qwest cannot afford to pay intercarrier compensation with respect to such calls, must therefore be viewed with great skepticism. IS QWEST'S POSITION CONSISTENT WITH 47 C.R. ~ S1.703(B)? No. This rule is very straightforward and simple in its reading. Qwest may not assess charges on any other telecommunications carrier for telecommunications traffic that originates on its network. Qwest's position is just the opposite. Qwest wants to exclude the ISP~bound traffic, even though it is originated by its own customers, from the relative use calculation. 47 C.F.R., ~51 703(b). Gates , Di Level 3 Communications, LLC There is simply no support for that position and it is clearly contrary to the existing rules and the economic principles of cost causation. IS THERE ANY OTHER REASON TO EXCLUDE ISp.. BOUND TRAFFIC FROM THE RELATIVE USE CALCULATION? No. Again, it is clear that RUF calculations are not appropriate in a POI situation. But if for some reason the Commission were to decide to apply the RUF, ISP traffic must be included in the calculation. Simply because the calls are directed to an ISP does not change the fact that these are locally dialed telecommunications calls that traverse the circuit switched network in exactly the same fashion as any other local call. The effect of Qwest mathematical manipulation of the formula is to transfer to Level 3 a large portion of the costs of delivering Qwest~originated traffic. There is simply no economic, engineering or public policy reason to exclude the traffic from the calculation. PLEASE SUMMARIZE YOUR POSITION ON THE RELATIVE USE CALCULA TI 0 N. There is no need to apply a RUF calculation on each side of the POI since each party is responsible for getting its traffic to the POI. Nevertheless, if a RUF calculation is made it must include the ISP--bound traffic. The traffic is telecommunications traffic originated by Qwest customers and, as such, is the responsibility of Qwest. Issue 4 - VoIP PLEASE INTRODUCE THIS ISSUE AND THE DISPUTE BETWEEN LEVEL 3 AND QWEST. IP--Enabled services, such as IP~enabled voice traffic the most common form of which is referred to as voice over Internet protocol or VoIP are becoming more common as they offer significant efficiencies from both an economic and Gates , Di Level 3 Communications, LLC network operations perspective. Qwest and Level 3 disagree on the proper regulatory treatment of these services. To the extent that this Commission has regulatory authority over any aspect of these services, Level 3 urges the Commission take a "hands--off" approach to regulation. As described below V oIP constitutes a form of "enhanced" or "information" service, like Internet access, so that under existing FCC rules it would not be appropriate for such services to be subject to access charges in any event. But putting aside that point, from an economic perspective it would be a mistake to subject VoIP services to traditional access charges, whether or not it would be permissible to do so from a legal or regulatory perspective. In contrast, Qwest encourages the Commission to treat these services like traditional long distance calls, and impose access charges on this traffic, unless the VoIP provider s point of presence is in the same local calling area as the called party. WHAT IS VOICE OVER INTERNET PROTOCOL OR "VOIP" TRAFFIC? Mr. DuCloo discusses this in more detail. Briefly, VoIP services involve using the same network that carries Internet traffic to carry packetized voice communications. Because voice data packets can be dispersed among other types of Internet traffic, such as e--mail messages, web pages, Instant Messaging conversations, music downloads from iTunes or similar services etc., VoIP doesn t use as much bandwidth as in a circuit--switched network. This makes phone calls essentially as cheap to transmit as e--mail.33 Indeed VoIP is a good example of the convergence of computers, telephones and television into a single and more efficient integrated information environment. 33 See Comments of VON Coalition in CC Docket No. 01--, WC Dockets No. 02~ 361, 03~ 211 03~ 266 , 04~ 36; filed August 19 2004, at page 2. Gates , Di Level 3 Communications, LLC PLEASE DESCRIBE THE FUNDAMENTAL DIFFERENCES BETWEEN VOIP CALLS AND TYPICAL PSTN CALLS. In the simplest of terms, VoIP is an information service application that uses the Internet backbone and discrete data packets to deliver real--time voice communications. Rather than voice information being transmitted across the traditional circuits of the PSTN, VoIP uses the Internet Protocol, and the Internet backbone, or some other private IP network. In addition to this difference in transmission, VoIP calling, being IP--enabled, facilitates the introduction and integration all sorts of potential capabilities not present with PSTN circuit switched calls.34 From a regulatory perspective the IP-- based capabilities distinguish VoIP - an information service - from basic circuit~switched telecommunications services. IS QWEST OFFERING VOIP SERVICES TODAY? Yes. On December 8 , 2004, Qwest announced that its VoIP service (Qwest OneFlex ) is available to business customers nationwide. In that same press release Qwest noted that if offers a range ofVoIP solutions including One Flex TM Integrated Access, One Flex TM Hosted VoIP and IP Centrex Prime. HAS QWEST ADMITTED IN DISCOVERY THAT ITS ONEFLEX SERVICE PROVIDES UP TO FIVE VIRTUAL NUMBERS THAT ALLOW PEOPLE TO CALL THE SUBSCRIBER ON A LOCAL INSTEAD OF A TOLL BASIS? 34 For instance, when you have a missed call on Vonage service, you get an email detailing the call information (time, calling number, etc.). The features and capabilities of VoIP services are many and expanding.35 See Qwest Press Release entitled , " Qwest Launches Expanded Nationwide VoIP Service for Businesses." Released December 8 2004. Gates , Di Level 3 Communications, LLC Yes. I have attached Qwest's Response to Level 3 Request No. 1--063SI, in which Qwest admits that Qwest Communications Corporation ("QCC" does offer OneFlexTM with virtual numbers. (See Exhibit 106) IS THERE ANY ECONOMIC jUSTIFICATION FOR TREATING LEVEL S SERVICES FOR ESPs THAT PROVIDE VOIP APPLICATIONS LIKE TYPICAL TELEPHONE SERVICES? No. As noted by the FCC in its IP--Enabled Services NPRM , " Dial~up, or narrowband, Internet access utilizes the same PSTN infrastructure that telephone subscribers use to place traditional circuit--switched voice calls. Broadband VoIP services do not impose any additional costs on the ILECs or their network either. As such, treating these services as if they were traditional long distance telecommunications services, and imposing their associated access charges, would allow ILECs to over~recover their network costs. At the same time, imposing these high call origination and termination rates on this new technology would suppress the use of the new services and effectively, tax a new, efficient competitor for the benefit of the legacy, incumbent operator. Such a result would not only constitute a windfall for ILECs, but it would impede the natural efficiency of the market by unnecessarily burdening the development of new services. There is simply no economic justification for treating IP~Enabled services as if they were traditional services. IS THERE PRECEDENT IN THE TELEPHONE INDUSTRY FOR ADOPTING POLICIES THAT INSULATE NASCENT, INNOVATIVE TECHNOLOGIES FROM BEARING AN UNDUE PORTION OF THE COSTS OF THE LEGACY NETWORK? See FCC Notice of Proposed Rulemaking; WC Docket No. 04~ 36; Released March 10, 2004 FN32. Gates , Di Level 3 Communications, LLC Yes. In fact, the FCC has repeatedly recognized that encouraging innovation in this industry requires exempting nascent technologies and industry segments from providing support to the legacy network. One of the earliest examples of this policy dates from the 1970s and early 1980s. Historically, all customer premises equipment ("CPE") had been provided to customers by the regulated telephone company as part of telephone service. In the 1960s the FCC ruled (in a famous case called Cartcrphonc) that the Bell System could not forbid the attachment of "foreign" devices that did not harm the network. 37 In response, the Bell System grudgingly permitted non~ Bell CPE to be connected to the network, but imposed charges for "protective connecting arrangements" on that new CPE. The FCC responded to this anticompetitive tactic by establishing network interconnection specifications that applied to all CPE - Bell and non.. Bell alike - and then by requiring the Bell System to provide all CPE on an unregulated basis, through a separate subsidiary. This allowed the then~nascent competitive CPE market to develop without having to pay a "legacy network tax" to the Bell System. Another example of protecting nascent technologies and services from supporting the legacy network is the "ESP Exemption" from access charges. In 1983 the FCC ruled that even though interstate traffic to and from enhanced service providers could, logically, be subject to per~minute access charges, those charges would not apply. The explicit basis for this ruling was that this new market should not be required to pay rates that include subsidies for the traditional network. As noted above, I believe that this 37 The Carterphone case started as a court case and the FCC (Docket Nos. 16942 17073) then found the A T&::T tariff to be unreasonable in that it prohibited the use of interconnection devices (the Carterphone) which did not adversely affect the telephone system. See FCC 68~661, Adopted June 26, 1968. I do not cite to this case for legal reasons, but only to show that unreasonable interconnection requirements are not in the public interest. Gates , Di Level 3 Communications, LLC exemption directly applies to VoIP; but whether it literally applies or not, the policybehind it applies with full force here. VoIP is a nascent technology. There are many different forms of these services. Different entities are pursuing different technical and business strategies with respect to it. While we should not ask legacy network operators like Qwest to provide explicit subsidies to these new services, neither should we ask the new services to provide subsidies to legacy network operators like Qwest. It follows, from an economic perspective, that VoIP services should be permitted to interconnect with the legacy network at low, cost~based rates (either Section 251(b )(5) reciprocal compensation rates or the FCC~established $0.0007 rate), rather than requiring those services to pay subsidy~laden access charges. Still another example is the FCC's treatment of interconnection between landline LECs and wireless carriers. The FCC has long sought to encourage the growth of wireless services, free from the traditional constraints of the legacy network. In the Local Compctition Ordcr the FCC advanced this goal by establishing extremely broad geographic regions within which traffic exchanged between landline and wireless carriers would be viewed as "local" and thus not subject to access charges.39 As a result of this ruling, a call from a wireless customer in western Wisconsin to a landline customer in North Dakota (or vice versa) is "local " as is a call from southern Idaho to southeastern South Dakota (or vice versa). Even though these calls would be treated as "long distance" calls within the traditionallandline network, the wireless carrier only has to pay the low reciprocal compensation 38 Even though interstate access rates have been declining over time, they are still well above what an economist would view as a cost~based rate. To be cost~based from an economic perspective requires that a rate be in line with forward~looking incremental cost. Intercarrier compensation rates developed in connection with Section 251(b)(5) and ISP~bound calling reflect this approach; traditional access rates do not. Local Compeittion Order at 9 1036. See also 47 C.ER. ~ 51.701(b )(2). Gates , Di Level 3 Communications, LLC rate when it is the originating carrier, and the wireless carrier gets paid that rate as opposed to paying originating access charges - when it is the terminating carrier. This decision to exempt large amounts of "long distance wireless traffic from traditional access charges is, from an economic perspective, an explicit policy decision by the FCC - and one of which I completely approve to exempt this relatively new, growing technology from having to pay subsidies to support the legacy network. Just as sound regulatory policy exempted ESPs and wireless carriers from having to support the legacy network by paying access charges, so too sound regulatory policy supports exempting VoIP services from them as well. Again, this is true from an economic perspective independent of whether, as a legal or regulatory matter, the so--called "ESP Exemption" literally applies to VoIP traffic. HAS THE FCC STATED ANY POSITIONS REGARDING THE ECONOMIC IMPACT OF REGULATING VOIP? Yes. Former FCC Chairman Powell maintained this support for leaving IP-- Enabled services unregulated at the FCC Forum on Voice over Internet Protocol in Washington, where he was quoted as saying, "As one who believes unflinchingly in maintaining an Internet free from government regulation, I believe that IP~based services such as VoIP should evolve in regulation--free zone." Then Chairman Powell went on to caution regulators with respect to IP--Enabled services' regulation, saying "No regulator, either federal or state, should tread into this area without an absolutely compelling justification for doing SO.40 Chairman Powell's statements were part of a 40 Opening Remarks of FCC Chairman Michael K. Powell at the FCC Forum on Voice over Internet Protocol (VoIP) December 1 2003 - Washington, D. Gates , Di Level 3 Communications, LLC daylong forum to address business, technical, service feature and policy issues. Consistent with those statements, Chairman Powell stated The burden should be placed squarely on government to demonstrate why regulation is needed, rather than on innovators to explain why it is not. CAN YOU DISCUSS FURTHER WHY THE "HANDS..OFF" APPROACH BY THE FCC HAS BEEN SO SUCCESSFUL? Yes. By refraining from regulating technology, the FCC has eliminated the uncertainty that regulation sometimes imposes on the industry. This has allowed the capital markets and industry players to develop business plans and to invest capital to meet consumer demand. It is very difficult for companies to develop products and technology when faced with a patchwork of regulatory requirements. The balkanization of the regulatory landscape increases not only the costs of compliance - if what constitutes compliance can even be determined - but also embeds an unacceptable level of inefficiency resulting from an inability to achieve economies of scale - economies of scale that the IlECs have enjoyed throughout their life cycle by virtue of their monopoly hold on the market. other words, there should be one unified regulatory approach to VoIP services and technology, not a 50--state patchwork of regulation. ARE YOU SUGGESTING THAT THE STATES SHOULD SIMPLY FOLLOW THE LEAD OF THE FCC? No. But the Federal approach has been very successful, so the states should seriously consider what benefits would derive from imposing multiple and perhaps wildly varying regulatory paradigms of their own. The Commission 41 See US News &t World Report , " Courting Calls - Telecom and Cable Firms Scramble to Offer Internet Calls ; by Mary Kathleen Flynn; Feb 2, 2004. Gates , Di Level 3 Communications, LLC should maintain Idaho s current policy of not applying access charges on IP-- Enabled traffic until the FCC completes its investigations in the NPRMs (Developing a Unified lntcrcarrier Compcnsation Rcgimc CC Docket No. 01--92 and IP~Enablcd Scrviccs WC Docket No. 04--36). The information gathered in the FCC proceedings will be useful in the evolving policy debate at the state level. IS Ip..ENABLED OR VOIP TRAFFIC A SIGNIFICANT PART OF THE TOTAL TRAFFIC IN THE UNITED STATES? , but it is a growing percentage. In the two charts below, a comparison of various technologies is provided for 2003 and for 2008.42 The first chart shows VoIP minutes were about one percent of total switched minutes of use in 2003. In the second chart, we see projected 2008 VoIP minutes to be about six percent of the total. IMPACT OF TECHNOLOGY SUBSTITUTION ON 2003 INTERSTATE SWITCHED AMOUS III 2003 Estimated Interstate AMOUs Replaced by VolP (AlIILECs) 36% III 2003 Estimated Interstate Wireless MOUs 0 2003 Interstate Switched Access MOUs (All ILECs) 42 These charts and their underlying data were taken from publicly available research sources and compiled for use in FCC Docket Nos. 04~ 36, 03~ 266. Gates , Di Level 3 Communications, LLC IMPACT OF TECHNOLOGY SUBSTITUTION ON 2008 ESTIMATED INTERSTATE SWITCHED AMOUS 60/0 II1II 2008 Estimated Interstate AMOUs Replaced by VolP (AlIILECs) II1II 2008 Estimated Interstate Wireless MOUs 0 2008 Estimated Interstate Switched Access MOUs (All ILECs) At the same time, we see dramatic increases in the projected amount of wireless minutes of use. So, while VoIP is getting significant attention today, the volumes and revenues associated with that traffic are not yet significant. Further, to the extent substitution is occurring in the market, the majority of that substitution is occurring because of wireless and not VoIP. WON'T ILECS BE HARMED BY NOT RECEIVING ACCESS CHARGES ON Ip..ENABLED TRAFFIC, EVEN IF THAT TRAFFIC IS A SMALL PERCENTAGE OF THE TOTAL? No. First of all, as discussed above, the traffic to date is dc minimis. Second Qwest is being fully compensated for the traffic, albeit at a lower rate. IF QWEST AND THE OTHER RBOCS WERE CORRECT ABOUT THE IMPACT ON REVENUES AND EARNINGS, WOULD THAT JUSTIFY REGULATION OF Ip..ENABLED SERVICES? No. Neither the ILECs' dire predictions of reduced local revenue (as market share shifts to VoIP providers), nor their dire predictions of all long distance traffic moving to VoIP to avoid access charges, even if they were correct would justify common carrier regulation of IP~Enabled services. Moreover, as Verizon s Chief Executive Officer Seidenberg has stated: "Our view is to let Gates , Di Level 3 Communications, LLC cannibalization occur.43 Seidenberg has said that while VoIP probably would reduce Verizon s local phone market share from 900/0 to 600/0, Verizon plans to participate in VoIP both as a backbone provider and as an ISP meaning more revenue per customer. HAS QWEST SUPPORTED THE FEDERAL "HANDS OFF" APPROACH TO Ip.. ENABLED SERVICES? Yes. Qwest has supported the FCC's position against regulation of voice communications over the Internet. In an article dated December 5, 2003 Qwest's CEO said , " .it would be inconsistent for the commission to regulate what s known as "voice over Internet protocol" (VoIP) service when similar services, such as telephone via cable connection and wireless phones, are not regulated." He went on to note that Qwest was launching its VoIP service in Minnesota and that VoIP could be more profitable to the company than traditional phone service, because it does not have the added costs of regulation. HAVE ILECS ARGUED IN THE PAST THAT, IN THE ABSENCE OF ACCESS CHARGE REVENUES, RA TEP AYERS WOULD BE NEGATIVELY IMPACTED? Yes. The faulty premise of the previous RBOC argument has been that the impact of VoIP would negatively impact RBOC margins, resulting in the need for RBOCs to increase local rates. Today, however, as discussed above, the RBOCs are rapidly deploying VoIP services and embracing the new technology. Indeed, the RBOCs are supporting the FCC decision to not regulate these services, in part because of their offerings. In fact, on Qwest Communications Daily, Oune 20, 2001). rd. Qwest Chief Backs Up FCC on Voice Over Internet"; Denver Post, Dee 5 2003. Gates , Di Level 3 Communications, LLC web site it boasts about its IP network and its ability to provide "mission critical applications" such as VoIP: For years, Qwest's state~of~the--art IP network has been transferring voice and data across the globe for businesses of all sizes. The Qwest network has the capacity and advanced capabilities to support today s mission critical applications such as Voice over IP (VoIP), as well as bandwidth--intensive business applications such as Enterprise Resource Planning, Customer Relationship Management, and other business--to.. business functions. AT&T has rolled out an aggressive VoIP initiative. Time Warner Cable has said that it is teaming with MCI and Sprint to offer VoIP services nationally. As such, this is not just a niche market, but one that all providers - ILECs CLECs, cable providers, etc. - are rushing to participate in. As a U. S. News and World Report article concluded , " The bottom line: Consumers and businesses stand to benefit from lower prices and a wide range sophisticated features. ,, WHY WOULD QWEST SEEK TO IMPOSE ACCESS CHARGES ON VOIP TRAFFIC WHEN IT IS DEPLOYING THE SERVICE? Qwest is attempting to maintain its sinecure access revenue as a prop as migrates itself to the IP platforms - the end result being a continuation of its predominant market position and the lack of competition. ASSUMING VOIP IS SUBSTITUTING FOR OTHER SERVICES, ARE THERE OFFSETS TO THE SUBSTITUTION OCCURRING IN THE INDUSTRY? Yes. Over the last few years, RBOCs have been the beneficiaries of gaining, for the first time, access to markets and associated revenues that have 46 See http://www.qwest.com/about/qwest/network/index.html. 47 See US News & World Report , " Courting Calls - Telecom and Cable Firms Scramble to Offer Internet Calls ; by Mary Kathleen Flynn; Feb 2, 2004. Gates , Di Level 3 Communications, LLC experienced tremendous growth. For example, Qwest announced last year that it had achieved one million DSL subscribers. This growth in DSL directly related to the growing popularity of the Internet and related services including VoIP. Specifically Qwest stated: As a direct result of strategic DSL investments and initiatives Qwest Communications International Inc. (NYSE: Q) announced today that it has achieved one million DSL subscribers. This represents an important milestone for the company and highlights the fact that Qwest's four consecutive quarters of double~digit subscriber growth is outpacing the current industry average. Qwest s consumer data and Internet revenues were up nearly 50 percent in 2004. Qwest also ended 2004 with 4.6 million long~distance lines, more than double the 2.2 million lines a year earlier. These significant gains, combined with reduction in the access line losses, shows that Qwest is not being harmed by the introduction of IP-- Enabled services. PLEASE EXPLAIN WHAT YOU MEAN BY "REDUCTION IN ACCESS LINE LOSSES. Prior to the passage of the 96 Act and the introduction of competition in the local market, ILECs had essentially 100 percent of the access lines. As CLECs entered to the local market, ILECs saw a reduction in the total number of access lines. Generally, the number of access lines lost increased over time. Since the demise ofUNE~, however, and the continuing consolidation in the CLEC market, the loss in access lines has decreased. In its fourth quarter 2004 financial reports, Qwest stated The company continues to make significant inroads in stemming competitive loss from facilities--based competitors. Resold lines declined 28 000 sequentially as changes in the 48 See Qwest Press Release entitled , " Qwest Achieves One Million DSL Subscriber Milestone released December 13 2004. Gates , Di Level 3 Communications, LLC regulato~ environment have reduced competition from UNE resellers. 9 In that same document Qwest also noted under Operational Highlights Major drivers of Qwest s revenue included operational progress in key growth areas, as well as improvement in access line losses." So the reduction in access line loss" is an indication that Qwest is taking back lines or losing fewer lines than in the past. IS THERE ANY REASON WHY VOIP AND OTHER Ip.. ENABLED OFFERINGS SHOULD NOT BE GIVEN THE FREEDOM TO DEVELOP? No. The Internet, VoIP applications, wireless, fixed wireless and other developing technologies only increase the value of local phone service. Today we are seeing significant investments in newer technologies (3G wireless, IP networks, IP CPE, PDAs, cable plant upgrades, automation and robotics, etc. instead of continuing investment in the traditional circuit switched network. so These new investments and technologies are resulting in more efficient provisioning of service, new features and mobility, and flexibility in managing services and features. In fact, IP--Enabled services, with their integrated voice and data features, will make business and personal use of communications much more efficient. This new trend is adding value to the economy and consumers (residential and business alike) are enjoying new services and flexibility. WHY ARE V 0 IP, WIRELESS AND OTHER TECHNO LOG IES SO INTRIGUING TO CONSUMERS? There are several reasons why consumers are attracted to these new offerings. These new services offer flexibility that a fixed wireline cannot offer and, as 49 See Qwest News Release , " Qwest Improves in Key Growth Areas and Sees Margin Expansion in Fourth Quarter 2004.50 I am not suggesting that investment in the traditional PSTN has stopped. Investments continue to be made, including maintenance on existing plant in service; the new investments however, are focusing on new technologies. Gates , Di Level 3 Communications, LLC such, provide an important complement to wireline services. Wireless and VoIP services are portable so you can in effect take your service with you. In certain environments this is a significant benefit to consumers. Efficiency, which always entails a cost advantage, is also a consumer issue. Further companies will enjoy savings and efficiencies through virtual call centers reduced commuting costs as employees work more efficiently from home and the obvious savings that competition will bring. HAVE SOME STATES RECOGNIZED THE POTENTIAL EFFICIENCIES AND SAVINGS THAT VOIP MIGHT PROVIDE? Yes. A California Performance Review noted that "Moving to VoIP could reduce the state s phone bill by between $20 million and $75 million a year. An article on the review also referred to findings that "VoIP technology has competitive features that would benefit the state. Internet--based phone calling has built--in benefits such as integrated caller ID, flexibility and network management tools that provide real--time monitoring of bandwidth. ,, PLEASE SUMMARIZE YOUR TESTIMONY REGARDING THE REGULATION OF Ip..ENABLED SERVICES. The Commission should adopt the same "hands off" policy that has been so successful in encouraging the development of Internet and other IP~based applications, including VoIP. Concurrently, the Commission should reaffirm its commitment to competitors, especially competitors that serve the VoIP 51 "The ultimate goal of the California Performance Review is to restructure, reorganize and reform state government to make it more responsive to the needs of its citizens and business community. Only by demonstrating through concrete action the responsiveness of state government can the public s trust and confidence be regained." http:/!cpr.ca.gov/about/#cpr. The entire report can be found on the Internet at http://www.report.cpr.ca.gov/. The quotation in the text above is from the fourth volume of that report, at SO15, Voice Over Internet Protocol Statewide Network Infrastructure. 52 See , " California Urged to Use Open Source, VoIP", clnet News.Com; August 13, 2004. Gates , Di Level 3 Communications, LLC application community, that non~discriminatory, cost based, pro~competitive access to the network infrastructure of the ILECs will be vigorously promoted and enforced. Unless there is some specific need to regulate such offerings, they should be allowed to thrive or fail based on the market dynamics they face and create. DOES THIS CONCLUDE YOUR TESTIMONY? Yes, it does. Gates , Di Level 3 Communications, LLC CERTIFICA TE OF SERVICE I hereby certify that on the J1Paay of August, 2005, I caused to be served, via the methode s) indicated below, true and correct copies of the foregoing document, upon: Jean Jewell, Secretary Idaho Public Utilities Commission 472 West Washington Street O. Box 83720 Boise, ID 83720--0074 jjewell CfYpuc.state.id. us Hand Delivered S. Mail Fax Fed. Express Email Mary S. Hobson STOEL RIVES LLP 101 S Capitol Boulevard -- Suite 1900 Boise, ID 83702--5958 Telephone: (208) 389~9000 Facsimile: (208) 389--9040 mshobsonCfYstoel.com Hand Delivered S. Mail Fax Fed. Express Email Thomas M. Dethlefs Senior Attorney Qwest Services Corporation 1801 California Street ~ 10th Floor Denver, CO 80202 Telephone: (303) 383~6646 Facsimile: (303) 298--8197 Thomas. DethlefsCfYqwest. com Hand Delivered S. Mail Fax Fed. Express Email Gates , Di Level 3 Communications, LLC