20030320Chattin Direct & Exhibits.pdf

John Gannon, State Bar No. 1975
Attorney At Law
1101 West River, Suite 110
Boise ID 83702
Phone: [phone]
Fax: [phone]
Attorneys Representing Intervenors Meierotto, et al
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BEFORE THE IDAHO PUBLIC UTILITIES COMMISSION
IN THE MATTER OF THE APPLICATION
OF QWEST CORPORATION FOR PRICE
DEREGULATION OF BASIC LOCAL
EXCHANGE SERVICES
DIRECT TESTIMONY OF
Steve Chattin
on behalf of
Intervenors Meierotto, et al
March 18, 2003
CASE NO. QWE-02-
BACKGROUND
Q. Please state your name, address and describe your background.
A. My name is Steve Chattin, 2711 Teton, Boise, Idaho and I am a licensed real estate
broker. I do business as Vantage Real Estate. I have a BS from the University of Montana
and an MBA from the University ofIdaho. I have been a licensed salesman or broker since
1974 and for the last 15 years I have worked from an office in my home. I presently have two
salespeople associated with me.
I am a member of the Independent Brokers Association, a group of 20-25 small
brokers who regularly meet and exchange information. I am a member of the Ada County
Association of Realtors and I use their Multiple Listing Service. I maintain an active real
estate business.
II. COMMUNICATIONS SYSTEMS
Q. Please describe your telephone communication system.
A. I have a land line, a land line that operates my DSL and our fax machine, and a cell
phone. I also have a land line home phone.
Q. Why do you have land lines?
A. Convenience and reliability are important. My voice line is convenient because I
always know where it is and that it will work.It helps keep my cell costs down and allows
unlimited voice communication at a low price. Someone else can answer the phone if need
be. I am listed at no charge in the phone book.
My second land line is necessary for my fax machine and DSL. The fax machine has
a telephone feature on it and the fax is absolutely essential for anyone in real estate. We fax
QWE- T -02-
March 15 , 2003
CHATTIN D .
INT.MEIER
contracts, proposals, and advertisements back and forth. The DSL is likewise absolutely
essential because the MLS Book is now on line. It is no longer printed. I also have to
download pictures and related materials. Dial-up speed is really too slow to be efficient.
Q. How important is your cell phone as a communication device?
A. It is very important too.I am not one to have it on during meetings or
presentations. But it is very useful when I am out showing Of viewing property and there is
a real need to contact me.Of I have to contact someone. For example if a prospective buyer
hasn t arrived at the appointment time, I can call the buyer to find out if they are going to
show. But I like to do my basic work in my office at home, where I have a desk, paper
adding machine fax, internet and other necessary equipment and I don t use the cell much
there.
Q. Would you use your cell phone to replace your land line at some time?
A. No, as I say, I do my basic work in the office and my land line is reliable and
always there. There isn t any issue of batteries or dealing with misplacing the phone, and
there are no minute charges. In addition, I would have expense and possibly lose business
if I dropped my land line, because I have had that telephone number for many years and
people know the number or have it recorded somewhere. I depend upon friends and repeat
business, not advertising, so I don t want people calling a number they know, say 2 years
from now, and hear that it has has been disconnected.
I also would have to pay a charge to have a cell number in the phone book.
Q. You said you use one line for DSL and Fax. Please describe how you became
involved with DSL.
A. I ordered DSL about 3 years ago. I now have DSL with MSN, and I think this is
provided by Qwest.
QWE- T -02-
March 15 , 2003 - 2 -
CHATTIN D . 2
INT. MEIER
Three years ago Qwest employes came to my house and did some work outside in
.. 2 order to connect the DSL. I think there was a charge, and I have always understood that a
land line is necesssary for the DSL service. You really can t efficiently review the MLS and
various real estate promotional materials on the Web without DSL.
ill REAL ESTATE OFFICES IN GENERAL
Q. In connection with your work in real estate, have you visited other broker
offices. ?
have?
A. Yes I have been to many real estate offices over the years.
Q. Generally speaking, what kind of communication systems do these brokers
A. All offices have land lines. Larger ones have extension phones at various locations
in the office. They have the rollover feature and other typical features of an office telephone
system.
Q. Do any of these offices use some kind of office cell phone system?
A. I am not aware of a real estate office that relies on an office cell phone system
this regard.The same is true for title companies and lenders offices that I visit. You don
see cell phones on the desk.
Q. Are facsimile machines used by real estate brokers and agents?
A. A facsimile machine is an absolute necessity for any realtor. Advertising, offers
proposals, acceptances, descriptions of property, correspondence from title companies and
other information is transmitted over my machine and those of others in our industry. Real
Estate Sales move quickly when parties are in substantial agreement on a transaction, and a
facsimile machine is essential for that. I know that in addition to facsimile machines in
brokers offices, there are many facsimile machines in agents homes. These machines require
QWE- T -02-
March 15 , 2003 - 3 -
CHATTIND .
INT .MEIER
landlines.
Q. Would you expect that some in the real estate industry would rely soley on
cell phones?
A. No. I believe that everyone has a land line and both agents and brokers make calls
from their land lines some of the time. All agents need access to the internet and a facsimile
machine.
Q. Is there a way where we can generally verify that brokers and even agents are
using land lines?
A. Yes. Treasure Valley area brokers and agents (through their brokers) are members
of the Intermountain Multiple Listing Service, which covers our entire area. Appraisers are
also members. This organization has a membership list and I have obtained a copy, and I have
Exhibit 208) the first three pages of this list. I have redacted the full names of individuals for
privacy reasons. Since they are sales people I doubt they will care, but just in case, I have
done this. The total list is 24 pages.
Q. Is this list current?
A. Well generally. There is no requirement that it be regularly updated so some of
names, addresses and numbers may have changed. Agents in particular change brokers from
time to time.
Q. What does the list seem to indicate?
A. Well generally the numbers appear to be land line numbers and of course the fax
numbers are land line numbers.
Q. Do you feel the first three pages are representative of the entire list?
A. I don t see any reason why they wouldn t be. I have reviewed the first 3
consecutive pages. Someone is welcome upon request to review the rest.
QWE- T -02-
March 15 , 2003 - 4-
CHATTIN D . 4
INT.MEIER
Q. Do you believe that cell phones are replacing land line phones in the real
estate business in this area?
A. No, cell phones are a vital adjunct but not an alternative. Are cell phones very
important to us? Yes. But so are land lines. They go together in my business and my
business would be difficult to run without one or the other.
QWE- T -02-
March 15 , 2003 - 5 -
CHATTIN D . 5
INT .MEIER
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2620 Appraising
2620 N Cole Ad
Boise, 10 83704
AAA Realty
PO Box 15331
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Ace t"Iealty UT Nampa
155 Caldwell Blvd
Ace Realty NampaJOntario
253 SW 4th Ave
Ontario, OR 97914
E-mail': aceoreg~flmc.com
Ada County Realty, Inc.
7180Chilacot Dr.
BQ.i~,, 10 83709'
.. DENOTES RESPONSIBLE MEMBER
, R
IMLS Roster
As of March 3, 2003
1717 Ada cn~ Assr. Appraiser
200 W. ront 364-2400
f\ni~.. In R::I7n?Fax..........[phone]
375-7721 175 344.7874
Fax..........[phone] Adams County Real Estate376-2778
375-2255 POBoxM 253-4888
322.2620 Council, 10 83612 Fax... [phone]
375-7721 reb.net
12101 343..2981
11841 253-4686
1421 253-6475
11730 253.6818
1252 All Seasons Real Estate
424-1492 2620 N. Hollybrook 939-4994
Fax..........362'()865 E,_o~ In o~'" 'i Fax..........[phone]
362.3639 1266 939.
362-5405 913 939.2454
1507 All valley Appraisal
367-9003 749 N. Ralstin 895-8829
Fax..........[phone] . ,,-, '~M-'~Fax..........[phone]
368.0334 909 895.8824
884-1513
384-9021 1649 Aillec I"TOI-'t:1 "t:'"
342..0220 POBox 67 286-9710
388-0885 N.. '~n~nn~
371.5221 2442 939-4234
250.3776 294 286-9710
333'()425
383-0789 1136 Alpha Real Estate, LLC
338-1241 2737 Carissa Lane 658-1160
345-7975 Boise, 10 83704 Fax..........[phone]
853-8378 E.mall: lat~fiberpipe.net
385'()184 2500 0_- '"'.-.
,...
377.1810 '
378.8080 1579 338.9668
331-2556 11262 658-1160
, 342.2491
941-9133 1871 AMC Realty Services
388-1013 3330 Grace Street 661-0488
344'()992 "":M o~ ~n---Fax..........[phone]
384-0743 662 344-4473
863-4333
J..."",.
.~~.. -. --... .
=leal Estate,lnc658'()291 10236
331-3423 117 South 9th Ave. Ste.459-4424
,",n"".....11 In R::IBO5 Fax..........[phone]
11372 440.6151
571-1568 12094 853.2551
12139 323-2893
571-1568 11120 888-1327
10668 454..8985
12019 459-8565
467 -6503
Fax...[phone] American Eagle Realty
454.8564 Suite 1 371-8388
459.0138 2390 American Legion Blvd.Fax..........[phone]
888.7383 Mountain Home, 10 83647c~-
". -~,--~-- -
10259 371.8388
541-889-1999
Fax...541.889'()695 1770 American Realty
3298 N. Five Mile 376-2222
541.881-1710 Boise, 10 83713 Fax..........[phone]
459'()138 11256 658'()256
541-889-6579 11499 895.6722
442-8201 11729 323-8948
541-473.2237 1824 377.2731
642.7687 395 322-8345
642.3909 11341 463-4009
541.473..4140 658 853'()944
541.881.1771 10396 376.6879
541-889.2477 11408 378-7468
11568 322.0132
12030 322-0132
387 -6272'10897 939-9938
2890 344.1158
939-6305 480 376.2479
481 376-2479
322-3029 1493 Analytix Realty Group
Fax..........[phone] N. Hill Haven PI.#1oo 286-0777
939-7086 Star, 10 83669 Fax..........[phone]
1029 788'()791
362-5774 1498 Appraisal Offices
Fax..........[phone] N, Curtis 375-0106
362.577 4 Boise, 10 83704 327..0987
3009 EXHIBIT NO. 208 884-8740
819 454.1109
Page 1 of3
QWE- T -02-
Chattin(DI) - INTER
March 19 2003
IMLS Roster
As of March 3 , 2003
10062 Appraisal Resource Company 1831 Award Real Estate802 West Bannock Ste.LP102 333-9757 7213 'Potomac 322-0050"'~;M "",,M_M Fax....,.....333-9551 Boise, 1083704 Fax..........[phone]
10983 750-1671 E..mail: accountina~ awardrealestate.com
12121 288-1515
1611 Appraisal Sciences 2515 867.7150
916 Teton 459-2334 11350 327 -0887Caldwell. 10 83605 Fax..........[phone]Mack11337344-3865
1581 Appraisal services; Inc
9370 Blue Heron Drive 585-2122
Middleton. 10 83R44 Fax..........[phone]
1825 585-6256
1571 B R Brokerage10129Appraisal Source 1693 S Canonero Way 322..8638
2105 N. 14th St 424-0780 BoJse, Ii) 83709 Fax..........[phone]
Boise. 10 83702 2531 377-5822
11362 424-0780 2023 333-0095
12012 888-4364
1494 ~praisal West 2574 377-2117
Ulte #516 336-8661
4696 Overland Fax..........[phone] Bainbridge Appraisal
Boise, 1083705 151SW1stSI 466-4600
791 362-5276 '"'~'orin ()R 97914
2636 642-1144
1479 Appral"""" VI ."Iue
460 Schmelzer Lane 345-2041 1801 Bake Young n!;..ni
Boise. 10 83706 Fax..........[phone] South 10th Avenue 880-1058
10006 562..1997 r."lrlweIL 10 83607 Fax..........[phone]
644 336..8002 1334 466-7728
631 336-9711
1155 ElalOWIn Me.."y1803Arbor Haven Real Estate #1 Spur Drive 793-3149
1323 Echo Creek Place 870-5584 Horseshoe Bend, 10 83629 Fax..........793'3162
Eagle, 10 83616 Fax..........[phone]..8407
11920 343-2576
344 378-8342 1563 Bar-B Realty
4381 Cochees Way 362-3803
10084 Asay Real Estate Boise, 10 R~nnQ Fax..........[phone]
4651 S. Asay Lane 884-4006 1195 362-3803
Meridian, 10 83642 Fax........[phone]
E-mail: asav~moveboise.~om 1510 Barkley Appraisal
11162 884-1966 PBM259 305 E. Park Sl 253-6880
991 884-1966 McCall. 10 83638
11923 888-5768 925 253-6880
1438 Assist 2 Sell,Buye,s & Sellers 1434 Barton M. cauaru)'ne R.
680 S. Progress Ave.887-7800 2505 Esquire Drive 375-3708
M~ridian, 1083642 Fax..........[phone]'\...1... In O~7nA
11893 562-1988 375.3708
11 006 884-4693
10008 362-5385 1668 Patty Bell & Company REALTORS"
2189 466-5499 93 N, Midland Blvd 466-8806
11617 368-0000 "!.~mp'a
'!"
~f?.~3651 Fax..........[phone]
693 322..3454 1493 880-1440
12067 468-9832 1492 466-0977
11755 890..4188 1393 466-0772
11756 890-2027 1639 463-0119
11468 898-0335 10189 465-7892
203 467-5045
10070 Assoc Brokers S.V. - Boise
O. Box 186 890-5012 10151 Bennett Appraisal & Consulting
Sun Valley, 10 83553 Fax..........[phone] S. Pelican Way 288-2859
F-m.U' n....t.v.n'~"'ear1hlink.net U..rirli"n 1083642 Fax..........[phone]
9149 726-5300 180 288-2859
1238 ATS Realty 1655 Bevins Real Estate
827 Park Blvd. Ste. 100 364-0180 2867 West Joust 887-7851
Boise, 10 83712 Fax..........364-O150 Meridian. 10 83642 Fax..........[phone]
. -.u- wuhlen~aol.cam 204 573-2337
2822 338-9595
293 888-7178 1583 Bill Thompson & Co. REALTORS"
854 288-2585 2980 North High Desert Way 898-5959
2818 658-0840
.._-
,~,.. on O"""d?Fax..........[phone]
816 377..4121 12009 898-5959
1463 Avante' Realty 1850 Bilyeu Properties
723 N, Main 855-0545 3525 E Rosegreen Ave 461-3211
M~ridian. 19 83642 Fax..........855-O540 Momn" 10 83686 Fax..........[phone]
421 888-4280 688 336-4166
10602 362-8805 10867 853-9101
841 898-9041
1385 322-9290 10232 Blossom Helgms Me"IILY
954 378-8945 423 Blaine Street Ste.453-8801
999 323-7771 Caldwell. 10 R"",m:Fax..........[phone]
2144 887-9846 625 454-3985
10503 ,_n'
""",
362-3228 1806 EXHIBIT NO. 208 465-0397
Page 2 of 3
QWE-02-
Chattin(DI) - INTER
March 19, 2003
. DENOTES RESPONSIBLE MEMBER
IMLS Roster
As of March 3 , 2003
1855 Bob Sevieri & Associates Brandt Agency-Caldwell Branch (ConL)
O, Box 576 884-1700
Meridian. 10 83680 1939 Syme, Scott A 337-3030
10263 884-1700 10200 Brian Oilenge10158. Boise Cty Assess. Appr. Opt Brian Oilenge 362-2964
420 Main Street 392-4415 18453 S. Cloverdale
Idaho Citv. 10 83631 Fax""",,392-4473 ,Kuna, 10 83634
11519 392-4473 11753 362-2964
1795 Boise Real Estate 10053 Buffi & Associates
1427 Shenandoah 345-2500 523 Big Valley 461-3886
Boise, 1083712 Fax..........[phone] , Nampa. 10 83687 Fax..........[phone]
2133 345-2500 E-..,ail: bufficolijmindspring.com
Boise Real Estate Store, The 10593 461.3886
10105
2960 Selkirk Drive 283-3283 1590 Bull Realty
Boise, 10 83702 Fax..........[phone] O, Box 215 337-4688
E-mail: d-dhunllGrmci.ne\Homedale, 1083628
12054 463-9103 E-mail: bullrealtylijearthlink.net
435 336-9480 1563 461-8251
10878 888-0394 1561 337-4688
1661 Boise Realty, Inc.1743 Bullock & Company, REAL TORS$
1542 S. Times Square ct ste103 331-9776 304 12th Avenue Road 466-1010
Boise, 10 83709 Fax..........[phone] Namoa. 10 83686 Fax..........[phone]
1033 321-4914 1633 466-5336
11867 377-0606 11839 461-6481
1487 465-9880
10231 BoisePlaces 1668 ' DR 467-7260
352 West Greensboro Court 343-6362 1583 467-3624
Boise, 1083706 Fax..........[phone]-1331
E-mail: janhigg~boiseplaces.com 10998 250-2292
1 0400 383-0708 1672 465-6702
11903 585..2230
1764 Mark Bottles Real Estate Servo 1596 371-7816
5418 N. Eagle Road, Suite 180 377 -5700 11658 585-2230
Boise, 1083713 Fax..........[phone]-0524
E..mail: mbreslijmicron.net 931 463-4169
207 672..8902 209 465-5635
1058 322-6645
190 938..0734 10249 Business Connection, Inc.
10276 888-9563 2720 Hillway Drive 345-5080
11888 323-9778 Boise. 10 837n"'
951 884-3353 1806 345..2990
11050 375-9165
1415 938-5734
887 938-5734
1546 Bowen Associates Real Estate
" P.O. Box 667 585-3212 9234 Callender Realty
Mictdleton, 10 83644 Fax..........[phone] O. BOX 68 642-2433
1737
-~- ... ~
585-2228 Pavette, 10 8~6~,
1131 454-5555 9234
2779 939-0079
879 585-3775 1829 Canyon County Appraiser
11815 454-2742 1115 Albany #343 454-7431
11027 585.3968 Caldwell, 10 83605 Fax.........,454-7349
10942 585-3633 10191 467-1778
1647 Bowen & Associates 10225 Canyon Realt
#8 Lookout Rd.. 344-4844 5105 South 101 Ave.455.2121
qarden Vallev, 108162 Fax..........[phone] Caldwell, 10 83607 Fax..........[phone]
1277 344.4844 1594 454-9833
153 880-4684
1284 Brandt A2ency 2190 459-2004
203 11 th ve S,466-7821
Nampa, 1083651 Fax..........[phone] Capital Real Estate Appraisal
10305 463-0169 4897 Heath Way 898-0651
1424 466-4479 Nampa, 10 83687 Fax..........[phone]
10940 - 463-4603 2204 898-0651
11031 250-7707
2329'467-3615 1725 CENTURY 21 1 st Place
226 468-0945 7733 Emerald 376-2122
10895 466.1102 Boise, 10 83704 Fax..........[phone]
10095 467 -2225 10175 887-1626
2106 466.2953 11834 342-4231
465-0986 12013 376-8852
10097 466-1460 10577 376.6042
11855 459-4576 221 362-4582
1428 467-4712 10340 841-6600
233 465-5354 773 345-6174
2604 939-3861
1753 Brandt Agency-Caldwell Branch 11304 853-7224
822 Arthur St #200 455-9392 11104 938-5859
Caldw~II, 10 83605 Fax..........[phone]-9020
10227 455-7959 466-3328
2329 467-3615 872
frrnIT NO. 208
'1-1731
385 585-9150 10102 5668
1587 722-5795 11654 :3..6~44
10709 ' 722-5795 11798 3of3 2-$480
337,3030 2946 5-8880
~.. E-02-
. DENOTES RESPONSIBLE MEMBER Chattin(DI) - INTER
March 19 2003