Red Ban Communications LLC.pdf

Red-Ban Communications, LLC dba NextPhone Idaho Price List
1st Revised Sheet No. 1
Cancels Original Sheet No. 1
Issued Date: August 6, 2009
Issued By: Mike Dolezal
RED-BAN COMMUNICATIONS, LLC
dba NextPhone
225 W. North Street
Albion, ID 83311

Advice Letter: ID-09-02

Red-Ban Communications, LLC
dba (N)
NextPhone (N)

BASIC LOCAL EXCHANGE
TELECOMMUNICATIONS PRICE LIST

TELEPHONE NUMBER
208-673-5335 (T)
or (N)
1-866-748-0440 (N)

IDAHO PUBLIC UTILITIES COMMISSION
472 WEST WASHINGTON STREET, BOISE, ID 83702-5983 (T)

1-800-432-0369

This price list contains rates, terms and conditions applicable to the sale of telecommunications services
provided by Red-Ban Communications, LLC within the State of Idaho.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 15, 2009
Boise, Idaho
Red-Ban Communications, LLC dba NextPhone Idaho Price List
Original Sheet No. 2

Issued Date: August 6, 2009
Issued By: Mike Dolezal
RED-BAN COMMUNICATIONS, LLC
dba NextPhone
225 W. North Street
Albion, ID 83311

Advice Letter: ID-09-02
SECTION INDEX

Sheet No.

Title 1

Section Index 2,3

Subject Index 4-6

Definitions 7-10

General Rules and Regulations 11-21

Application 11
Explanation of Symbols 11
Obligation of Company 11,12
Use of Service and Facilities 13,14
Establishment and Furnishing of Service 15,16
Telephone Directories 16
Establishment of Deposits 17
Minimum Contract Periods and Termination of Service 17,18
Payment for Service and Facilities 20
Special Services and Facilities 20
Liability of Company 20
Customer Notice 21

Network Access Line Service 22,23

Service Connection, Move and Change Charges 24,25

Intraexchange Private Line 26

Directory Assistance Service 27

Custom Calling Features (CCF) 28,29

Advanced Custom Calling Features (ACCF) 30-36

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 15, 2009
Boise, Idaho
Red-Ban Communications, LLC dba NextPhone Idaho Price List
1st Revised Sheet No. 3
Cancels Original Sheet No. 3
Issued Date: August 6, 2009
Issued By: Mike Dolezal
RED-BAN COMMUNICATIONS, LLC
dba NextPhone
225 W. North Street
Albion, ID 83311

Advice Letter: ID-09-02
SECTION INDEX (Continued)

Sheet No.

Directory Listings 37,38

Automatic Dialing and Announcement Devices (ADADS) 39

Construction Charges 40-45

Connection with Subscriber-Owned Equipment 46

Trunk Hunting Service Arrangements 47

Long Distance Message Restriction - Local Exchange Service 48

Bundled Service Offerings 49 (N)

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 15, 2009
Boise, Idaho
Red-Ban Communications, LLC dba NextPhone Idaho Price List
1st Revised Sheet No. 4
Cancels Original Sheet No. 4
Issued Date: August 6, 2009
Issued By: Mike Dolezal
RED-BAN COMMUNICATIONS, LLC
dba NextPhone
225 W. North Street
Albion, ID 83311

Advice Letter: ID-09-02
SUBJECT INDEX

Subject Sheet No.

Access Lines 22
Access to Premise 13
Adjustments of Charges 12
Advanced Custom Calling Features (ACCF) 30-36
Alterations 15
Application and Explanation of Symbols 11
Application for Service 15
Automatic Dialing and Announcement Devices (ADADs) 39
Availability of Facilities 11

Bundled Service Offerings 49 (N)

Changes and Moves 24,25
Change in Telephone Number 15
Connection With Subscriber-Owned Equipment 46
Construction Charges 40-45
Construction, Special Types 16
Custom Calling Features (CCF) 28,29
Customer Notice 21

Defacement of Premises 12
Definitions 7-10
Deposits 17
Directories, Telephone 16
Directory Assistance Service 27
Directory Errors and Omission 12
Directory Listings 37,38

Equipment, Tampering with 14
Establishment and Furnishing of Service 15
Establishment of Deposits 17
Explanation of Symbols 11

Impersonation of Another 14
Indiscriminate Use of Facilities 14
Installation Costs, Unusual 16
Interconnection Policy 13
Interruption of Service 11

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 15, 2009
Boise, Idaho
Red-Ban Communications, LLC dba NextPhone Idaho Price List
Original Sheet No. 5

Issued Date: August 6, 2009
Issued By: Mike Dolezal
RED-BAN COMMUNICATIONS, LLC
dba NextPhone
225 W. North Street
Albion, ID 83311

Advice Letter: ID-09-02
SUBJECT INDEX (Continued)

Subject Sheet No.

Intraexchange Private Line 26

Language, Improper 14
Liability of Company 20
Line Extensions 16,41
Long Distance Message Restriction - Local Exchange Service 48

Maintenance and Repair 16
Minimum Charges (see Minimum Contract Period) 17
Minimum Contract Periods and Termination of Service 17,18
Move and Change Charges 24,25

Network Access Line Service 22,23

Obligation of Company 11,12
Ownership and Use of Equipment 13

Payment for Service and Facilities 20
Payment of Service 15
Private Branch Exchange Access Line 22
Profane Language 14

Reconnection Charge 16
Rendering & Payment of Bills 20
Responsibility For & Use of Equipment 13
Restoral of Service Charge 16

Service Charge for Restoral of Service 16
Service Connection at Subscriber Premises 14
Service Connection, Move and Change Charges 24
Special Services and Facilities 20
Subscriber Service, Use of 14

Tampering with Equipment 14
Telephone Directories 16
Telephone Numbers 15
Temporary Service on Speculative Projects 44

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 15, 2009
Boise, Idaho
Red-Ban Communications, LLC dba NextPhone Idaho Price List
Original Sheet No. 6

Issued Date: August 6, 2009
Issued By: Mike Dolezal
RED-BAN COMMUNICATIONS, LLC
dba NextPhone
225 W. North Street
Albion, ID 83311

Advice Letter: ID-09-02
SUBJECT INDEX (Continued)

Subject Sheet No.

Termination of Service 18
Toll Restriction 48
Trunk Hunting Service Arrangements 47

Unusual Installation Costs and Construction Charges 16
Use of Improper Language or Impersonation of Another 14
Use of Service and Facilities 13
Use of Subscriber Service 14

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 15, 2009
Boise, Idaho
Red-Ban Communications, LLC dba NextPhone Idaho Price List
Original Sheet No. 7

Issued Date: August 6, 2009
Issued By: Mike Dolezal
RED-BAN COMMUNICATIONS, LLC
dba NextPhone
225 W. North Street
Albion, ID 83311

Advice Letter: ID-09-02
DEFINITIONS

Access Line

The circuit that travels from the RED-BAN COMMUNICATIONS, LLC central office to the subscriber’s
premise terminating at the Network Interface Device (NID), which provides direct access to the local
exchange and the toll switching networks.

Channel

The electrical path provided by RED-BAN between two or more locations.

Circuit

A channel used for the transmission of electrical energy in the furnishing of telephone service.

Company

RED-BAN Communications, LLC.

Connecting Company

A corporation, association, partnership, LLC, or individual owning or operating one or more exchanges and
with who traffic is interchanged.

Contract

The service agreement between a subscriber and the Company under which services and facilities are
furnished in accordance with the provisions of the Price Lists applicable.

Customer

See definition of Subscriber.

Customer Provided Equipment (CPE)

Devices, apparatus, and their associated wiring provided by a subscriber for use with facilities furnished by
the Company.

Direct Dialing

The capability for a subscriber to dial anywhere in the United States with a series of numbers without
operator assistance.

Exchange Area

The territory served by an exchange.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 15, 2009
Boise, Idaho
Red-Ban Communications, LLC dba NextPhone Idaho Price List
Original Sheet No. 8

Issued Date: August 6, 2009
Issued By: Mike Dolezal
RED-BAN COMMUNICATIONS, LLC
dba NextPhone
225 W. North Street
Albion, ID 83311

Advice Letter: ID-09-02
DEFINITIONS (Continued)

Extension Station

An additional station connected on the same circuit as the main station and having the same telephone
number as the main station.

Extra Listing

Any listing of a name or information in connection with a subscriber’s telephone number beyond that to
which he is entitled in connection with his regular service.

Foreign Exchange Directory Listing

An alphabetical and directory listing in the directory of an exchange other than the exchange in which a
subscriber is furnished local service.

Individual Line

An exchange line designed for the connection of only one access line.

Installation Charge

A non-recurring charge made for the placing or furnishing of telephone equipment, which may apply in place
of or in addition to service connection charges and other applicable charges for service or equipment.

Local Channel

That portion of a channel which connects a station to the interexchange channel; it also applies to a channel
connecting two or more stations within an exchange area.

Local Exchange Service

Telephone service furnished between subscriber’s stations located within the same local service area.

Local Message

A communication between subscribers’ stations within the same exchange area.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 15, 2009
Boise, Idaho
Red-Ban Communications, LLC dba NextPhone Idaho Price List
Original Sheet No. 9

Issued Date: August 6, 2009
Issued By: Mike Dolezal
RED-BAN COMMUNICATIONS, LLC
dba NextPhone
225 W. North Street
Albion, ID 83311

Advice Letter: ID-09-02
DEFINITIONS (Continued)

Local Service Area

That geographical area throughout which a subscriber obtains telephone service without the payment of a toll
charge.

Main Station

A suitable telephone instrument or station that is connected to a network access line through a central office
and has a unique telephone number.

Party Line

A central office line designed for the connection of more than one network access line. Premises
All of the building or the adjoining portions of a building occupied and used by the subscriber; or all of the
buildings occupied and used by the subscriber as a place of business or residence, which are located on a
continuous plot of ground not intersected by a public highway or thoroughfare.

Price List

The document filed by the Company with the Public Utilities commission which lists the communication
services offered by the Company and the associated press.

Primary Station

Synonymous with main station.

Private Branch Exchange (PBX)

An arrangement of equipment used by a subscriber and connected directly to a central office by means of
trunk access lines, from which connection is made to stations at various location or customer premises,
thereby providing telecommunications between these stations and also communication with the general
exchange system.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 15, 2009
Boise, Idaho
Red-Ban Communications, LLC dba NextPhone Idaho Price List
Original Sheet No. 10

Issued Date: August 6, 2009
Issued By: Mike Dolezal
RED-BAN COMMUNICATIONS, LLC
dba NextPhone
225 W. North Street
Albion, ID 83311

Advice Letter: ID-09-02
DEFINITIONS (Continued)

Private Line

A circuit provided to furnish communication only between the two or more telephones directly connected to
it, and not having connection with either central office or P.B.X. switching apparatus.

Subscriber

A person or agency subscribing for telephone service. As used in this Price List, a separate subscriber is
involved at each location, or continuous property, where service is furnished. One individual or firm
therefore may be considered as two or more separate subscribers, even in the same Exchange. The privileges,
restrictions, and rates established for a subscriber to any class of service are limited to the service at one
location; no group treatment of service at separate locations furnished to one individual or firm, is
contemplated or to be implied, except when definitely provided for in the schedules.

Telephone Station

A suitable telephone instrument, consisting of a transmitter, receiver, and associated apparatus, so connected
as to permit transmitting of and receiving telephone messages.

Tie Trunk

A circuit connecting two P.B.X. systems for the purpose of intercommunicating between the stations
connected with such P.B.X. switching apparatus. The circuit is not intended to provide for general exchange
service through either of the P.B.X. systems with which it connects.

Toll Message

A message from a calling station to a station located in a different local service area.

Toll Service

Telephone service rendered by the Company between patrons in different local service areas in accordance
with the rates specified in the Company’s Toll Price List.

Trunk

A telephone communication channel between (a) two ranks of switching equipment in the same central
office, (b) between central office units in the same switching center, or (c) between two switching centers.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 15, 2009
Boise, Idaho
Red-Ban Communications, LLC dba NextPhone Idaho Price List
Original Sheet No. 11

Issued Date: August 6, 2009
Issued By: Mike Dolezal
RED-BAN COMMUNICATIONS, LLC
dba NextPhone
225 W. North Street
Albion, ID 83311

Advice Letter: ID-09-02
GENERAL RULES AND REGULATIONS

A. APPLICATION

The rules and regulations specified herein apply to the intrastate services and facilities of RED-BAN
COMMUNICATIONS, LLC, hereinafter referred to as the Company. Failure on the part of the
subscribers to observe these terms and conditions of the Company, after due notice of such failure,
automatically gives the Company the authority to discontinue the furnishing of service.

B. EXPLANATION OF SYMBOLS

(C) Signifies a changed regulation.

(D) Signifies a discontinued rate, treatment or regulation.

(I) Signifies an increased rate or new treatment resulting in increased rate.

(N) Signifies a new rate, treatment or regulation.

(R) Signifies a reduced rate or new treatment resulting in reduced rates.

(T) Signifies a change in text but no change in rate, treatment or regulation.

C. OBLIGATION OF COMPANY

1. Availability of Facilities

The Company’s obligation to furnish telephone service is dependent upon its ability to secure
suitable facilities and to provide such service without unreasonable expense.

2. Interruption of Service

An allowance will be made upon notice and demand to the Company for interruption of
service not due to subscriber negligence or other circumstances not due to Company facilities.

The Company will credit a customer’s account in accordance with IDAHO IDAPA 31.41.01
Rule 503.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 15, 2009
Boise, Idaho
Red-Ban Communications, LLC dba NextPhone Idaho Price List
Original Sheet No. 12

Issued Date: August 6, 2009
Issued By: Mike Dolezal
RED-BAN COMMUNICATIONS, LLC
dba NextPhone
225 W. North Street
Albion, ID 83311

Advice Letter: ID-09-02
GENERAL RULES AND REGULATIONS (Continued)

C. OBLIGATION OF COMPANY (Continued)

3. Directory Errors and Omission

The Company endeavors to correctly list customers, their telephone numbers and other
information in the local telephone directory. The Company will waive the tariff rate for
special directory services in cases in which the Company provides information for a directory
listing and an error occurs.

4. Defacement of Premises

The Company will repair or replace any defacement or damage of property due to installation,
existence, or removal of Company property, when the damage is the result of negligence of
the Company.

5. Adjustment of Charges

In case of over billing, a refund will be made by the Company for the full amount of excess
charges when the amount can be determined; when the amount cannot be determined from
available records, the maximum refund will not exceed the estimated over billing over a three
year period.

In case of under billing, the Company reserves the right to back bill for the deficiency charges
up to a period of three years.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 15, 2009
Boise, Idaho
Red-Ban Communications, LLC dba NextPhone Idaho Price List
Original Sheet No. 13

Issued Date: August 6, 2009
Issued By: Mike Dolezal
RED-BAN COMMUNICATIONS, LLC
dba NextPhone
225 W. North Street
Albion, ID 83311

Advice Letter: ID-09-02
GENERAL RULES AND REGULATIONS (Continued)

D. USE OF SERVICE AND FACILITIES

1. Ownership and Use of Equipment

All equipment and lines furnished by the Company are the property of the Company unless
otherwise specified. Company agents or employees shall have the right to enter said premises
at any mutually agreed upon reasonable hour to install or maintain equipment or remove
equipment.

The Company may refuse to install or maintain any service at locations that are hazardous to
Company employees. If such service is furnished, the subscriber may be required to install
and maintain such service, holding the Company harmless from any claims for damage by
reason of the installation and maintenance of this service.

2. Interconnection Policy

Subscriber provided terminal equipment may be used and subscriber provided communication
systems may be connected with the facilities furnished by the Company for
telecommunications services subject to terms and conditions outlined in other parts of this
Price List. In case any unauthorized attachment is made, the Company shall have the right to
disconnect, suspend, or terminate the service.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 15, 2009
Boise, Idaho
Red-Ban Communications, LLC dba NextPhone Idaho Price List
Original Sheet No. 14

Issued Date: August 6, 2009
Issued By: Mike Dolezal
RED-BAN COMMUNICATIONS, LLC
dba NextPhone
225 W. North Street
Albion, ID 83311

Advice Letter: ID-09-02
GENERAL RULES AND REGULATIONS (Continued)

D. USE OF SERVICE AND FACILITIES (Continued)

3. Use of Subscriber Service

Subscriber telephone service is furnished only for the use by the subscriber, the subscriber’s
family, and associates. The Company may refuse to install or permit such service to remain on
premises of public or semi-public character.

The equipment may be installed, at such locations provided the service is located so it is not
accessible for public use.

4. Tampering with Equipment

The Company may refuse to furnish telephone service when company equipment shows any
evidence of tampering for the purpose of obtaining service without payment of charges
applicable to the service rendered by the Company.

5. Use of Improper Language or Impersonation of Another

The Company may refuse service to anyone who uses or permits abusive or obscene language
over Company facilities or impersonates another individual with fraudulent or malicious
intent.

6. Indiscriminate Use of Facilities

The Company may refuse to furnish service or require upgrading of services provided to any
subscriber who allows indiscriminate use of Company facilities except in case of emergencies.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 15, 2009
Boise, Idaho
Red-Ban Communications, LLC dba NextPhone Idaho Price List
Original Sheet No. 15

Issued Date: August 6, 2009
Issued By: Mike Dolezal
RED-BAN COMMUNICATIONS, LLC
dba NextPhone
225 W. North Street
Albion, ID 83311

Advice Letter: ID-09-02
GENERAL RULES AND REGULATIONS (Continued)

E. ESTABLISHMENT AND FURNISHING OF SERVICE

1. Application for Service

Application for service must be made on the Company’s standard form, which becomes a
contract when accepted in writing by the Company or upon establishment of service. The
conditions of such contracts are subject to all provisions of this and other applicable Price
Lists. Requests for additional service may be made verbally, if provided in the original
contract, and no advance payment will be required. A move within the exchange area is not
considered to terminate the contract and orders for such may be made verbally.

2. Telephone Numbers

The Company may change the telephone number or central office designation of a customer
whenever it is required or by mutual consent and with proper written notification (30 days)

3. Alterations

The subscriber agrees to notify the Company of any alterations that will necessitate changes in
the Company’s wiring; and the subscriber agrees to pay the Company’s current charges for
such changes. The subscriber can change the inside wiring up to the demarcation point.

4. Payment of Service

The subscriber is required to pay all charges for services rendered by the Company, both
exchange and toll in accordance with provisions contained elsewhere in this Price List. The
subscriber is responsible for all charges for services rendered at his telephone, including
collect charges.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 15, 2009
Boise, Idaho
Red-Ban Communications, LLC dba NextPhone Idaho Price List
Original Sheet No. 16

Issued Date: August 6, 2009
Issued By: Mike Dolezal
RED-BAN COMMUNICATIONS, LLC
dba NextPhone
225 W. North Street
Albion, ID 83311

Advice Letter: ID-09-02
GENERAL RULES AND REGULATIONS (Continued)

E. ESTABLISHMENT AND FURNISHING OF SERVICE (Continued)

5. Maintenance and Repairs

The Company shall bear the expense of all repair and maintenance of its facilities, except
where damage or destruction of its facilities is due to the gross neglect of the subscriber.
The subscriber may not rearrange, remove or disconnect any Company facilities without
consent of the Company.

6. Line Extensions

Lines will be extended to permanent customers in accordance with the guidelines
established in the Construction Charge section.

Where required by the conditions, applicants may be required to provide to the Company
suitable private right-of-way parallel to the public highway.

7. Reconnection Charge

Where service has been terminated by the Company, the regular non-recurring charges shall
apply for reconnection of service.

F. TELEPHONE DIRECTORIES

The Company will furnish to its subscribers, without charge, only such directories, as it deems
necessary for the efficient use of the service. Other directories will be furnished at the discretion of
the Company at a reasonable charge.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 15, 2009
Boise, Idaho
Red-Ban Communications, LLC dba NextPhone Idaho Price List
Original Sheet No. 17

Issued Date: August 6, 2009
Issued By: Mike Dolezal
RED-BAN COMMUNICATIONS, LLC
dba NextPhone
225 W. North Street
Albion, ID 83311

Advice Letter: ID-09-02
GENERAL RULES AND REGULATIONS (Continued)

G. ESTABLISHMENT OF DEPOSITS

1. Deposits

No deposits are required at this time.

2. Reserved

H. MINIMUM CONTRACT PERIODS AND TERMINATION OF SERVICE

1. Minimum Contract Periods

Except as hereinafter provided, the minimum contract period for all services and facilities are
one month at the same location.

The Company may require a minimum contract period longer than one month at the same
location in connection with special (non-standard) types or arrangements of equipment, or for
unusual construction necessary to meet special demands, and involving extra cost.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 15, 2009
Boise, Idaho
Red-Ban Communications, LLC dba NextPhone Idaho Price List
Original Sheet No. 18

Issued Date: August 6, 2009
Issued By: Mike Dolezal
RED-BAN COMMUNICATIONS, LLC
dba NextPhone
225 W. North Street
Albion, ID 83311

Advice Letter: ID-09-02
GENERAL RULES AND REGULATIONS (Continued)

H. MINIMUM CONTRACT PERIODS AND TERMINATION OF SERVICE (Continued)

2. Termination of Service

The Company shall comply with all Commission Rules relating to the denial, restriction and
notification processes before denying, restricting, or terminating a customer's service.
Specifically, IDAPA 31.41.01, Rules 300 through 400 - Denial, Restrictions, and Termination
of Service.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 15, 2009
Boise, Idaho
Red-Ban Communications, LLC dba NextPhone Idaho Price List
Original Sheet No. 19

Issued Date: August 6, 2009
Issued By: Mike Dolezal
RED-BAN COMMUNICATIONS, LLC
dba NextPhone
225 W. North Street
Albion, ID 83311

Advice Letter: ID-09-02
GENERAL RULES AND REGULATIONS (Continued)

This page intentionally left blank

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 15, 2009
Boise, Idaho
Red-Ban Communications, LLC dba NextPhone Idaho Price List
Original Sheet No. 20

Issued Date: August 6, 2009
Issued By: Mike Dolezal
RED-BAN COMMUNICATIONS, LLC
dba NextPhone
225 W. North Street
Albion, ID 83311

Advice Letter: ID-09-02
GENERAL RULES AND REGULATIONS (Continued)

I. PAYMENT FOR SERVICE AND FACILITIES

The subscriber shall pay for service and facilities monthly in advance, except all various units of
government, and shall pay for moves and changes when billed. Failure to receive a bill does not
relieve the subscriber of the responsibility for payment in accordance with the provisions set forth
herein.

All bills for service are due and payable at the office of the Company on or before the fifteenth day
following the post marked date of the statement of the month in which the bill is rendered.

J. SPECIAL SERVICES AND FACILITIES

Special services and facilities not ordinarily used in the furnishing of telephone service and not
otherwise provided for by the Price List schedules of the Company may be furnished or leased
pursuant to special contract for such special service or facility for such period as may be agreed
upon, provided such special service or facility or the use made thereof is not unlawful and does not
interfere with the telephone service furnished by the Company. Special services are provided for
each individual application as a custom-engineered system to satisfy and provide for the needs of
that customer. Applicable charges will be determined by the Company for each individual system. In
the event any such special service or facility or the use made thereof interferes with the furnishing of
the telephone service by the Company, the Company may terminate such contract and cease to
furnish such special service or facility after thirty (30) days written notice to the subscriber.

K. LIABILITY OF COMPANY

The included tariff language does not constitute a determination by the Commission that a limitation
of liability imposed by the Company should be upheld in a court of law. Acceptance for filing by the
Commission recognizes that it is a court’s responsibility to adjudicate negligence and consequential
damage claims. It is also the court’s responsibility to determine the validity of the exculpatory
clause.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 15, 2009
Boise, Idaho
Red-Ban Communications, LLC dba NextPhone Idaho Price List
Original Sheet No. 21

Issued Date: August 6, 2009
Issued By: Mike Dolezal
RED-BAN COMMUNICATIONS, LLC
dba NextPhone
225 W. North Street
Albion, ID 83311

Advice Letter: ID-09-02
GENERAL RULES AND REGULATIONS (Continued)

L. CUSTOMER NOTICE

The Company will give at least ten (10) days notice to customers and the Idaho PUC before
increasing rates or other changes. The notice to customers will be either individual notice or a public
notice in the newspapers in Company’s Idaho service areas.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 15, 2009
Boise, Idaho
Red-Ban Communications, LLC dba NextPhone Idaho Price List
Original Sheet No. 22

Issued Date: August 6, 2009
Issued By: Mike Dolezal
RED-BAN COMMUNICATIONS, LLC
dba NextPhone
225 W. North Street
Albion, ID 83311

Advice Letter: ID-09-02
NETWORK ACCESS LINE SERVICE

RATES Monthly Rate
Access Lines Residence (R-1) Business (B-1)

Single Line Local Service $24.10 $42.00

PABX Trunks $56.35

CONDITIONS

1. The above rates apply to the provision of network access lines which, when connected to a suitable
telephone instrument provides access to the telephone network.

2. Instruments must be provided by the subscriber, subject to the conditions described in the
Connection With Subscriber-Owner Equipment portion of this Price List.

3. Additional instruments may be attached to network access lines. The Company reserves the right to
limit the number of instruments connected to an access line if they cause interference with the
normal operation of the line.

4. Tone Dial service is provided only where the facilities are available.

5. Business Rates Apply:

a. At any location where activities are of a business, trade or professional nature.

b. At any location where the listing of service at that location indicates a business, trade or
profession.

c. Where only one network access line is provide at a location, which is both a residence
and a business.

d. At schools, hospitals, libraries, churches, and other similar institutions.

6. Residence Rates Apply:

a. In private residence where business listings are not provided and telephone service is not
used for the conduct of business.

b. In the place of residence of a clergyman, physician, or other medical practitioner
provided the subscriber does not maintain an office in the residence.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 15, 2009
Boise, Idaho
Red-Ban Communications, LLC dba NextPhone Idaho Price List
Original Sheet No. 23

Issued Date: August 6, 2009
Issued By: Mike Dolezal
RED-BAN COMMUNICATIONS, LLC
dba NextPhone
225 W. North Street
Albion, ID 83311

Advice Letter: ID-09-02
NETWORK ACCESS LINE SERVICE (Continued)

CONDITIONS (Continued)

7. Extended Area Service:

Extended Area Service (EAS) will be provided between the exchanges listed below without
additional charges.

Exchange Areas included in Extended
Exchange Area Local Calling Area

Boise
Eastern Idaho
Albion, Burley, Rupert

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 15, 2009
Boise, Idaho
Red-Ban Communications, LLC dba NextPhone Idaho Price List
Original Sheet No. 24

Issued Date: August 6, 2009
Issued By: Mike Dolezal
RED-BAN COMMUNICATIONS, LLC
dba NextPhone
225 W. North Street
Albion, ID 83311

Advice Letter: ID-09-02
SERVICE CONNECTION, MOVE AND CHANGE CHARGES

RATES
Business Residence

Service Order $25.00 $25.00
Line Connection $49.50 $28.50
Premises Visit
First 30 minute increment or fraction thereof $45.00 $45.00
Next three 15 minute increments or fraction thereof $22.00 $22.00
All additional 15 minute increments or fractions thereof $12.00 $12.00

CONDITIONS

1. These charges are intended to cover the expense incurred by the Company in conjunction with the
following:

Establishment of service;
Change in location of a service to other premises;
Transfer of service from one customer to another;
Change of telephone number at customer’s request;
Installation of auxiliary equipment;
Restoration of service discontinued for non-payment.

2. Charges shown in this schedule are based on work being performed during regularly scheduled
working hours of the Company’s employees. Work performed with overtime labor costs will be
performed at direct cost to the customer.

3. No charges will apply under the following circumstances:

Service to which no monthly rates apply.

DEFINITIONS

1. Service Order

Applicable to work done in receiving, recording and processing information necessary to execute a
customer’s request for the establishment of service. It is also applicable for customer’s request for
additions, moves or changes to existing service.

2. Premises Visit

Applicable if a Company employee must visit the customer’s premises to move or change a service
drop or standard network interface at the customer’s request. Not applicable when a Company
employee is on the customer’s premises for any other business purpose.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 15, 2009
Boise, Idaho
Red-Ban Communications, LLC dba NextPhone Idaho Price List
Original Sheet No. 25

Issued Date: August 6, 2009
Issued By: Mike Dolezal
RED-BAN COMMUNICATIONS, LLC
dba NextPhone
225 W. North Street
Albion, ID 83311

Advice Letter: ID-09-02
SERVICE CONNECTION, MOVE AND CHANGE CHARGES (Continued)

DEFINITIONS (Continued)

3. Line Connection

Applicable for work done in the Central Office or work involving Central Office equipment
necessary to provide a network access line or make changes to an existing network access line.

If service requires work in more than one Central Office area, this charge applies for each office.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 15, 2009
Boise, Idaho
Red-Ban Communications, LLC dba NextPhone Idaho Price List
Original Sheet No. 26

Issued Date: August 6, 2009
Issued By: Mike Dolezal
RED-BAN COMMUNICATIONS, LLC
dba NextPhone
225 W. North Street
Albion, ID 83311

Advice Letter: ID-09-02
INTRAEXCHANGE PRIVATE LINE

RATES Monthly
Installation Rate

Per Channel Termination Actual Cost ICB

CONDITIONS

1. The Company will furnish and maintain private lines, where facilities are available and within the
Exchange Area, for communication between stations not connected to the telephone network.

2. The channel termination rate will apply for each termination within the exchange area.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 15, 2009
Boise, Idaho
Red-Ban Communications, LLC dba NextPhone Idaho Price List
Original Sheet No. 27

Issued Date: August 6, 2009
Issued By: Mike Dolezal
RED-BAN COMMUNICATIONS, LLC
dba NextPhone
225 W. North Street
Albion, ID 83311

Advice Letter: ID-09-02

DIRECTORY ASSISTANCE SERVICE

RATES

Per each Directory Assistance Call $0.85

CONDITIONS

1. The above charge will apply to each call to a directory assistance operator requesting information
for locations within the company.

2. The charge will apply regardless of whether or not the operator is able to supply the requested
information.

3. A maximum of two requests for information will be allowed per directory assistance call.

4. Charges for Directory Assistance calls placed from customers who have a reading, physical or
visual handicap and thus are unable to use the directory will receive five (5) directory assistance
calls per month free of charge.

5. In the event a customer obtains directory assistance service through fraudulent means, in addition
to any other action authorized by this Price List, the Company may assess appropriate directory
assistance charges on the customer’s regular telephone account.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 15, 2009
Boise, Idaho
Red-Ban Communications, LLC dba NextPhone Idaho Price List
Original Sheet No. 28

Issued Date: August 6, 2009
Issued By: Mike Dolezal
RED-BAN COMMUNICATIONS, LLC
dba NextPhone
225 W. North Street
Albion, ID 83311

Advice Letter: ID-09-02

CUSTOMER CALLING FEATURES (CCF)

RATES

Monthly Rates
Residence Business

Custom Calling Feature (CCF)
Call Waiting $4.50 $7.00
Call Forwarding $2.50 $5.00
Three-Way Calling $3.00 $5.00
Speed Calling - 8 Numbers $2.00 $4.00
Speed Calling - 30 Numbers $3.00 $5.00
Fixed Calling/Warm Line $1.50 $3.50
Manual Line $1.00 $2.00

Packages
Package of two CCF 20% discount 20% discount
Package of three CCF 30% discount 30% discount
Package of four CCF 40% discount 40% discount
Package of five CCF 50% discount 50% discount

CONDITIONS

1. Custom Calling Services are available only to those customers who are served from a Central Office
equipped to provide such services.

2. From time to time the Company may offer promotional programs where the non-recurring charges
may be waived.

3. When a service is programmed for both Three-way Calling and Call Waiting only one of the two
may be activated at any one time.

4. When a service is programmed for both Call Waiting and Call Forwarding only one of the two may
be activated at any one time.

5. A service may be programmed with any combination of the five customer calling services.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 15, 2009
Boise, Idaho
Red-Ban Communications, LLC dba NextPhone Idaho Price List
Original Sheet No. 29

Issued Date: August 6, 2009
Issued By: Mike Dolezal
RED-BAN COMMUNICATIONS, LLC
dba NextPhone
225 W. North Street
Albion, ID 83311

Advice Letter: ID-09-02
CUSTOMER CALLING FEATURES (CCF) (Continued)

DEFINITIONS

1. Call Waiting

A distinctive tone informs the telephone user that another call has been placed to their line. By
briefly depressing the hookswitch, the user will be connected to the second caller while holding the
first, subsequent depressions of the hookswitch will allow the user to alternate between callers.

2. Call Forwarding

Permits transfer of all incoming calls automatically to any dialable number. The number can be
selected by the customer each time Call Forwarding is activated or the call directed to the previously
selected number. If the alternate location is not a free call the customer will be billed for each call
forwarded.

3. Conference Calling (Three-Way)

Permits a telephone user to add a third party to an existing local or long distance call. It will also
permit a telephone user to consult privately with a third party while holding the original call.

4. Speed Calling

Permits placing local and long distance calls to preselected telephone numbers by dialing an
abbreviated code. To add a number to the calling list the customer uses his own telephone.

5. Fixed Calling/Warm Line

After dial tone is obtained, if the caller does not commence dialing within a predetermined length of
time, a call will automatically be placed to a number previously selected by the subscriber.

6. Manual Line

Provides an automatic connection between a subscriber station that goes off-hook and an operator.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 15, 2009
Boise, Idaho
Red-Ban Communications, LLC dba NextPhone Idaho Price List
Original Sheet No. 30

Issued Date: August 6, 2009
Issued By: Mike Dolezal
RED-BAN COMMUNICATIONS, LLC
dba NextPhone
225 W. North Street
Albion, ID 83311

Advice Letter: ID-09-02
ADVANCED CUSTOM CALLING FEATURES (ACCF)

RATES
Monthly Rate Per Usage Rate
Residence Business Residence Business Max
Advanced Custom Calling Features (ACCF)
Account Code Forced $3.00 $3.00
Anonymous Call Rejection N/C N/C
Automatic Callback/Continuous Redial $3.00 $3.00 $0.50 $0.50 $6.00
Automatic Recall $3.00 $3.00
Call Forward Don’t Answer $1.00 $3.00
Call Forwarding Busy $1.00 $3.00
Caller ID - Name and Number $6.50 $7.50
Caller ID - Number Only $6.50 $7.00
Caller ID - Per Call Blocking N/C N/C
Caller ID - Per Line Blocking $1.00 $1.50
Caller ID - Per Call Unblocking N/C N/C
Calling Line Identification $5.00 $5.00
Cancel Call Waiting (*70) N/C N/C
Customer Originated Call Trace $1.00 $1.00
Denied Customer Originated Call Trace N/C N/C
Deny Originating $1.00 $1.00
Deny Terminating $1.00 $1.00
Distinctive Ringing/Call Waiting Access $1.00 $1.00
Distinctive Ringing/Customer Intercom $2.00 $2.00
Selective Call Acceptance $3.00 $3.00
Selective Call Forwarding $3.00 $3.00
Selective Call Rejection $3.00 $3.00
Usage Sensitive Call Forwarding $0.50 $0.50 $6.00
Usage Sensitive Three-Way Calling $0.50 $0.50 $6.00
Usage Sensitive Call Waiting $0.50 $0.50 $6.00
User Transfer $3.00 $3.00
0+ Blocking $1.00 $1.00

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 15, 2009
Boise, Idaho
Red-Ban Communications, LLC dba NextPhone Idaho Price List
Original Sheet No. 31

Issued Date: August 6, 2009
Issued By: Mike Dolezal
RED-BAN COMMUNICATIONS, LLC
dba NextPhone
225 W. North Street
Albion, ID 83311

Advice Letter: ID-09-02
ADVANCED CUSTOM CALLING FEATURES (ACCF) (Continued)

CONDITIONS

1. Advanced Custom Calling Features are available only to those subscribers who are served from a
central office equipped to provide such services.

2. Certain Advanced Custom Calling Features may not be available in certain areas.

3. Caller ID - Name and Number Service, Caller ID – Per Call and Per Line Blocking and Anonymous
Call Rejection require an additional piece of Customer Provided Equipment (CPE) to fully activate
features.

4. Selective Call Forwarding, Selective Call Rejection, Selective Call Acceptance, and Call Waiting
provide customers with four different options for treating incoming calls. Each feature is capable of
holding a list of up to 12 directory options for treating incoming calls. Each feature is capable of
holding a list of up to 12 directory numbers (DNS) that should receive screening treatment. Once a
customer has programmed the list and turned on the feature, the switch will screen each incoming
call and direct the call to the treatment specified by the feature.

5. For those Advanced Custom Calling features billed on a per usage basis excluding Call Trace, a
maximum amount as listed above will be billed once the per usage charges reach or exceeds the
maximum.

6. From time to time, the Company may offer special promotions to its customers. These offerings will
generally consist of a reduced price, a waiver of installation charges, or a free service with a
purchase of another service. These offerings may be limited to certain dates and locations, and will
be for limited time periods. When such an offering is made, the Commission will be notified and a
copy of the offering will be provided to them.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 15, 2009
Boise, Idaho
Red-Ban Communications, LLC dba NextPhone Idaho Price List
Original Sheet No. 32

Issued Date: August 6, 2009
Issued By: Mike Dolezal
RED-BAN COMMUNICATIONS, LLC
dba NextPhone
225 W. North Street
Albion, ID 83311

Advice Letter: ID-09-02
ADVANCED CUSTOM CALLING FEATURES (ACCF) (Continued)

OBLIGATION OF COMPANY

1. Limitation of Obligation with Respect to Privacy Concerns

The Company shall be held harmless by the subscriber in cases where the subscriber’s telephone
number is transmitted via the Caller ID CLASS Feature to another subscriber who subscribes to that
service, and the subscriber has not blocked the transmission of his telephone number.

2. Obligation of the Subscriber

Under no circumstances should any subscriber to the Caller ID Advanced Custom Calling Feature
use telephone numbers delivered to him for purposes of marketing any service, or for the sale of
those numbers to any interested party. Permitted uses of the number information received through
the Caller ID service include:

“billing and collection, routing, screening, and completion of the originating subscriber’s call or
transaction, or for services directly related to the originating subscriber’s call or transaction.”

Caller ID information can be used only to market goods and services to existing customers, and only
to market goods and services to existing customers that are directly related to those the existing
customer already uses.

Notification of illegal procedures having been given herein, the Company shall be held harmless by
all parties in cases where subscribers of the Company use this information in an unauthorized
manner, as described above.

DEFINITIONS

Account Code Forced - this feature prevents the use of a telephone by unauthorized individuals. A code must
be dialed which is recognized by the system, thereby allowing the use of the telephone. If an invalid code is
dialed, then reorder tone is returned to the subscriber.

Anonymous Call Rejection - allows the subscriber to reject private numbers. With this service, if the caller
does not allow their number to be recognized, they will hear a recorded announcement telling them “The
number you have reached is not accepting calls from private numbers.” To activate this service, dial *77
(rotary - 1177) ore deactivate, dial *87 (rotary - 1187). (NOT CURRENTLY AVAILABLE)

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 15, 2009
Boise, Idaho
Red-Ban Communications, LLC dba NextPhone Idaho Price List
Original Sheet No. 33

Issued Date: August 6, 2009
Issued By: Mike Dolezal
RED-BAN COMMUNICATIONS, LLC
dba NextPhone
225 W. North Street
Albion, ID 83311

Advice Letter: ID-09-02
ADVANCED CUSTOM CALLING FEATURES (ACCF) (Continued)

DEFINITIONS (Continued)

Automatic Callback - allows the subscriber to automatically return a call to the number of the phone that last
called. By dialing the access code (*66) push-button or 1166 rotary, the callback feature will automatically
dial the last calling number. The feature can be deactivated by dialing (*86) push-button or 1186 rotary.
(NOT CURRENTLY AVAILABLE)

Automatic Recall - allows the subscriber who calls a busy number to dial an access code (*69) pushbutton or
1169 - rotary to be alerted, by way of a distinctive ring, when the number is no longer busy. When the user
picks up their phone, they will be connected automatically to the previously busy number. To deactivate the
Automatic Recall feature, the user can dial (*89) on a push-button phone or 1189 on a rotary phone. (NOT
CURRENTLY AVAILABLE)

Call Forward Don’t Answer - allows a subscriber to have all calls (incoming or intragroup) forwarded to
another number if the subscriber does not answer after a preset number of ringing cycles as set by the
Company. The subscriber can activate the feature by dialing (*92) push-button or 1192 rotary and deactivate
the feature by dialing (*93) push-button or 1193.

Call Forwarding Busy - allows a subscriber to have all calls (incoming or intragroup) forwarded to a
predetermined alternate number when the called number is busy. The subscriber can activate the feature by
dialing (*90) push-button or 1190 rotary and deactivate the feature by dialing (*91) push-button or 1191
rotary. The alternate number can be any dialable number and can be modified only at the Central Office. If
the alternate location is not a free call, the subscriber will be billed for each call diverted.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 15, 2009
Boise, Idaho
Red-Ban Communications, LLC dba NextPhone Idaho Price List
Original Sheet No. 34

Issued Date: August 6, 2009
Issued By: Mike Dolezal
RED-BAN COMMUNICATIONS, LLC
dba NextPhone
225 W. North Street
Albion, ID 83311

Advice Letter: ID-09-02
ADVANCED CUSTOM CALLING FEATURES (ACCF) (Continued)

DEFINITIONS (Continued)

Caller ID - Name and Number - allows for the automatic delivery of a calling party’s name and telephone
number (including nonpublished and nonlisted telephone numbers) to the called customer, after the first ring,
but before the call is answered. The name and number are displayed on customer provided equipment.

The name displayed shall be the name associated with the calling telephone number as shown on the
Company’s records. The Company, in its discretion, may abbreviate or limit that name display purposes. The
Company does not assure name accuracy, and it shall not be liable to any party for errors, omissions or
mistakes. The Company’s sole and obligation shall be to reasonably correct errors in names when notified in
writing of such errors.

The calling telephone name and number is only available in those areas where appropriate signaling network
connections exist to forward the calling party’s name and number. The calling name and number is also not
available when incoming calls have been handled by an operator or charged to credit cards. Number delivery
for calls originated from a PBX will display the main PBX number only. If the caller’s number is a multi-
party line, or is blocked, the number will not be displayed.

Caller ID information transmitted via Caller ID may not be sold or given to another party without the caller’s
consent. Caller ID information may only be used for: a) routing or completion of calls, b) billing of calls, c)
account management purposes, d) services directly related to the call or transaction, e) verification of calling
party identity and f) marketing products or services that are directly related to those previously acquired by
the subscriber from the number delivery services subscriber. Caller ID subscribers failing to comply with any
of these conditions will have their service terminated.

Caller ID – Number Only - same as “Name and Number” except only the calling party’s number is delivered.

Caller ID - Per Call (*67) Blocking - allows a subscriber to block delivery of his/her name and number when
calling someone with Caller ID capabilities. The activation code for this feature is (*67) pushbutton or 1167
rotary. This feature is provided free of charge to all subscribers receiving telephone service from suitably
equipped central offices.

Caller ID - Per Line Blocking - provides a permanent indicator on a customer’s line. Once block is
established on the customer’s line, the private status can be deactivated by the customer on a per call basis.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 15, 2009
Boise, Idaho
Red-Ban Communications, LLC dba NextPhone Idaho Price List
Original Sheet No. 35

Issued Date: August 6, 2009
Issued By: Mike Dolezal
RED-BAN COMMUNICATIONS, LLC
dba NextPhone
225 W. North Street
Albion, ID 83311

Advice Letter: ID-09-02
ADVANCED CUSTOM CALLING FEATURES (ACCF) (Continued)

DEFINITIONS (Continued)

Caller ID - Per Call Unblocking - allows a subscriber who has Caller ID - Per Line Blocking to unblock
delivery of his/her name and number when calling someone with Caller ID capabilities. The activation code
for this feature is *82 (1182 rotary). This feature is provided free of charge.

Calling Line Identification – provides the capability to identify the calling line or incoming trunk number on
specified directory numbers.

Cancel Call Waiting - allows the subscriber to cancel Call Waiting before or during one telephone call. The
access code to cancel Call Waiting is (*70) push-button or 1170 rotary.

Customer Originated Call Trace (COT) - allows a subscriber to have the last incoming number automatically
traced. The results of the trace are not provided directly to the subscriber; they are output to the telephone
company. The Company, at the subscriber request will forward the results to the police after a case number
has been assigned by the police. The access code for this feature is (*57) push-button or 1157 rotary.

Denied Customer Originated Call Trace – allows the subscriber to have the feature whereby no trace may be
done on a per call basis.

Deny Originating – allows the subscriber to receive calls but not originate any calls.

Deny Terminating – allows the subscriber to originate calls but not receive any calls.

Distinctive Ringing/Call Waiting Access - allows a subscriber to receive a Call Waiting tone from a line so
equipped from parties on a pre-programmed list. If the call line is idle, a Distinctive Ringing signal will be
heard. If the called line is busy, the called line receives a Call Waiting tone. The access code for this feature
is (*81) push-button or 1181 rotary.

Distinctive Ringing/Customer Intercom – allows for a distinctive ringing on all extensions of a line for
revertive calls. The subscriber lifts the receiver, dials own number and follows instructions.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 15, 2009
Boise, Idaho
Red-Ban Communications, LLC dba NextPhone Idaho Price List
Original Sheet No. 36

Issued Date: August 6, 2009
Issued By: Mike Dolezal
RED-BAN COMMUNICATIONS, LLC
dba NextPhone
225 W. North Street
Albion, ID 83311

Advice Letter: ID-09-02
ADVANCED CUSTOM CALLING FEATURES (ACCF) (Continued)

DEFINITIONS (Continued)

Selective Call Acceptance - allows subscribers to specify a list of numbers from which they are willing to
accept calls. Calls from numbers not contained on the list are routed to an appropriate announcement. The
access code for this feature is (*84) push-button or 1184 rotary, and is used to add or delete numbers form
the list of acceptable calls.

Selective Call Forwarding - permits the subscriber to create a list of calling numbers that are to be call
forwarded. If a call is received from a Directory Number on the screening list, the call is forwarded to the
designated forward-to-number. All other calls are treated normally. The access code for this feature is (*83)
push-button or 1183 rotary.

Selective Call Rejection – allows the subscriber to have incoming calls from designated directory numbers
rejected. Calls from the directory numbers specified by the subscriber will not be allowed to terminate at the
station. To activate or deactivate, dial *60 push button or 1160 rotary.

Usage Sensitive Call Forwarding – causes all calls attempting to terminate to a subscriber’s line to be
directed to an alternate line, whether the subscriber’s line is busy or idle. The feature differs from standard
Call Forwarding in that the subscriber is charged on a usage basis rather than a flat rate basis.

Usage Sensitive Three-Way Calling – allows the subscriber to add a third party to an existing two-way
connection. The subscriber flashes the hookswitch during a normal talking connection, receives a second
dial tone, and dials a third party. The subscriber controls the conference and must remain on line for the
duration of the call. This service is charged on a per usage basis rather than a flat rate.

Usage Sensitive Call Waiting – allows the subscriber during a normal call, to be informed that a third party is
calling and allows connection to the third party without dropping the initial talking connection.

User Transfer – allows the subscriber to transfer a call to another number. The subscriber must have 3-Way
Calling or Usage Sensitive 3-Way Calling.

0+ Blocking – no 0+ calls can be originated.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 15, 2009
Boise, Idaho
Red-Ban Communications, LLC dba NextPhone Idaho Price List
Original Sheet No. 37

Issued Date: August 6, 2009
Issued By: Mike Dolezal
RED-BAN COMMUNICATIONS, LLC
dba NextPhone
225 W. North Street
Albion, ID 83311

Advice Letter: ID-09-02
DIRECTORY LISTINGS

RATES

Monthly Rate

Additional or Alternate Listing - Business $1.50
Residence $1.00
Cross Reference or Duplicate $1.00
Extra Lines, per line $0.50
Non-List $0.50
Non-Publish $1.00

CONDITIONS

1. The regulations for directory listings as provided in this section, apply only to that section of the
directory containing the regular alphabetical list of names of subscribers.

2. Primary Listing

3. One listing without charge, termed the Primary Listing, is provided as follows:

a. For each separate subscriber service. When two or more main station lines or PBX trunk lines
are consecutively operated, the first number of the group is considered the primary listing.

b. Non-listed telephone numbers are listed in the information file, but are not listed in the
Company’s directory. They will be given out upon request.

c. Non published numbers are not listed either in the directory or the information file and
are not to be given out to anyone unless authorized by a court of law.

4. Restrictions

Names in directory listings shall be limited to the following:

a. In connection with residence service:

1) The individual names of the subscriber, or
2) The individual name of a member of the subscriber’s family, or
3) The individual name of a permanent member of the subscriber’s household, or
4) Dual (joint) listings for customers who share the same surname and reside at the same
address.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 15, 2009
Boise, Idaho
Red-Ban Communications, LLC dba NextPhone Idaho Price List
Original Sheet No. 38

Issued Date: August 6, 2009
Issued By: Mike Dolezal
RED-BAN COMMUNICATIONS, LLC
dba NextPhone
225 W. North Street
Albion, ID 83311

Advice Letter: ID-09-02
DIRECTORY LISTINGS (Continued)

CONDITIONS (Continued)

4. Restrictions (Continued)

Names in directory listings shall be limited to the following: (Continued)

b. In connection with business service:

1) The individual name of the subscriber, or
2) The name under which the subscriber is actually doing business, or
3) The name under which a business is actually being conducted by someone other than
the subscriber and which the subscriber is authorized by such other to use, or
4) The individual names of the officers, partners, or employees of the subscriber, or
5) The names of departments when such listings are deemed necessary from a public
reference viewpoint.

5. The Company may require that the subscriber provide the Company with written permission for the
insertion or continuance of listings. The Company may refuse to accept or may delete listings of a
business, which the subscriber claims to represent. The Company may refuse to accept or may delete
a listing, which includes the trade name of another.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 15, 2009
Boise, Idaho
Red-Ban Communications, LLC dba NextPhone Idaho Price List
Original Sheet No. 39

Issued Date: August 6, 2009
Issued By: Mike Dolezal
RED-BAN COMMUNICATIONS, LLC
dba NextPhone
225 W. North Street
Albion, ID 83311

Advice Letter: ID-09-02
AUTOMATIC DIALING AND ANNOUNCEMENT DEVICES (ADADS)

An automatic dialing announcement device (ADAD) dials telephone numbers it has been programmed to dial
and plays a recorded message when a call is answered. There are two types of ADADs: those used for
solicitation calls and those used for non-solicitation calls.

RATES
Monthly Rate

Per Access Line Business Access Line Rate

CONDITIONS

1. Certification

Before any ADAD, other than one that will be used to deliver a message in response to an
emergency, may be connected to the telephone network, the potential user must verify in writing to
the Company that the ADAD(s) will have the capacity to comply with the requirements of these
Price List provisions and that the user will use the ADAD(s) only in compliance with these
provisions.

2. Customer Obligations

a. The potential user must notify the Company in writing of the intended use of the ADAD(s).
The notice shall list the calendar days and clock hours during which the ADAD(s) will be
used and shall estimate the message attempts per hour and the average length of completed
messages.

b. The ADAD user (customer) must notify the Company in writing within thirty (30) days of any
changes in the ADAD operation that results in either an increase or decrease in the number of
message attempts per hour and/or the average length of completed message.

c. The use of automatic dialing and announcement devices (ADADs) that do not automatically
disengage the called party’s line when the called party hangs up its receiver are absolutely
prohibited, except for their use in security and alarm systems or other systems in which the
called party has previously agreed to the ADAD’s call and has consented to its line being
engaged in this manner.

d. ADADs are prohibited from making unsolicited calls before 9:00 AM or after 9:00 PM.

e. ADADs are prohibited from calling public safety numbers such as police, fire and emergency
services. ADADs are prohibited from calling unlisted, unpublished or inward WATS
numbers. ADADs are prohibited from calling more than one number held by a given called
party.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 15, 2009
Boise, Idaho
Red-Ban Communications, LLC dba NextPhone Idaho Price List
Original Sheet No. 40

Issued Date: August 6, 2009
Issued By: Mike Dolezal
RED-BAN COMMUNICATIONS, LLC
dba NextPhone
225 W. North Street
Albion, ID 83311

Advice Letter: ID-09-02
CONSTRUCTION CHARGES

1. GENERAL

Line extensions consist of additions to plant beyond existing leads, and do not include additions to
plant along existing telephone utility leads. Line extension charges are applied to subscriber
applicants with abnormally long extension requirements to prevent unreasonably burdening the
general body of existing subscribers. All line extensions will be owned and maintained by the
Company.

Line extension charges set forth in this schedule apply in connection with all types of service when
established by means of an extension to the Company’s plan consisting of “buried wire” or pole
construction, including extensions by means of poles to be owned solely by the Company or jointly
with others and by means of contacts or contact space on poles of others. The Company shall
determine the type of construction to be used.

In lieu of the charges otherwise applicable, the applicant, if he so elects, may initially clear the right
of way, furnish and set the required poles in accordance with the normal construction standards of
the Company. In all instances the ownership of facilities shall be entirely vested in the Company.

The location of line extensions are determined by the telephone company and the distances
(including drop wire) are measured along the route so selected.

Construction to serve two or more customers, whether on public right-of-way or private easements,
may be used for serving subscribers in general.

The total extension to plan (along public roads or on private property) to be furnished without charge
shall not exceed 300 feet per application. Where the total extension exceeds 300 feet, the free
footage allowance is first computed for the private property portion of the extension prior to
computing any allowance for the construction along public roads. In addition to the Line Extension
Allowance, customers shall receive up to 300 feet of drop wire construction without charge.
However, ownership of facility will be retained by the Company.

Contracts, covering periods not more than three years of telephone service, may be required by the
Company as a condition precedent to establishment of the service when line extensions are
necessary. Such contracts will not require advance or unusual payments in excess of those otherwise
required by this schedule, and shall not interfere with the Company’s right to collect amounts as
provided elsewhere in its Price List schedule.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 15, 2009
Boise, Idaho
Red-Ban Communications, LLC dba NextPhone Idaho Price List
Original Sheet No. 41

Issued Date: August 6, 2009
Issued By: Mike Dolezal
RED-BAN COMMUNICATIONS, LLC
dba NextPhone
225 W. North Street
Albion, ID 83311

Advice Letter: ID-09-02
CONSTRUCTION CHARGES (Continued)

1. GENERAL (Continued)

When an applicant is so located that it is necessary to use private an/or public right-of-way to furnish
service, and the Company is unable to obtain the required right-of-way without cost, the applicant
may be required to pay the costs incurred in securing the right-of-way in addition to other charges.

The estimate cost of the line extensions are payable in advance. In the event of overcharge, refunds
to applicants will reflect the difference between the estimated cost and the actual cost of the line
extension. In the event of undercharge, the Company shall bill the applicant for an amount not to
exceed ten (10%) percent of the estimated extension costs. Any adjustments between the estimated
costs advanced by the applicant and the reasonable actual cost shall be made within sixty (60) days
after completion of the extension.

2. LINE EXTENSIONS

RATES

A. Line Extensions and Additions:

Extensions and additions to plant necessary to provide
telephone service No Charge

B. Line Extensions and Upgrades Outside the Base Rate Area:

1) Upgrades to plant along existing exchange or toll
telephone circuits of this Utility, including 300 feet of
drop wire construction No Charge

2) Extension to plant beyond existing exchange or toll
telephone circuits of this Utility, including poles
and buried wire:

(a) Free Footage Allowance:
The Company will construct at its’ expense a
maximum of 300 feet of line extension per
applicant. This free footage may be on private
property or along a private road. The Company
will also construct at its’ expense a maximum
of 300 feet of drop wire per applicant.
However, ownership will be retained by Company. No Charge

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 15, 2009
Boise, Idaho
Red-Ban Communications, LLC dba NextPhone Idaho Price List
Original Sheet No. 42

Issued Date: August 6, 2009
Issued By: Mike Dolezal
RED-BAN COMMUNICATIONS, LLC
dba NextPhone
225 W. North Street
Albion, ID 83311

Advice Letter: ID-09-02
CONSTRUCTION CHARGES (Continued)

2. LINE EXTENSIONS (Continued)

RATES (Continued)

B. Line Extensions and Upgrades Outside the Base Rate Area: (Continued)

2) Extension to plant beyond existing exchange or toll
telephone circuits of this Utility, including poles
and buried wire: (Continued)

(b) Extensions to plan and drop wire construction
exceeding free footage allowance: Actual Cost

3) For line extensions of unusually long length or high cost, the Company may also
estimate the cost of providing radio telephone service. The Company or applicant may
request either lien extensions or radio telephone service and the applicant will pay the
actual cost for the chosen option in excess of the free allowance which would be
provided under the line extension option.

C. Rights-of-Way or Easements

Rights-of-way and easements to the premises, satisfactory to the company, must be furnished
without costs by the applicant on public lands and private property.

GROUP OF APPLICANTS

When construction is required to serve a new applicant, a survey is made of all prospective
subscribers who might be served from the new construction or an extension thereof and who might
benefit by being included in the project. Free footage allowances are made only for those
prospective subscribers making a written application for service.

All applicants are grouped in a single project when there is no more than one-half mile of
construction between successive applicants. Separate projects are established whenever the
construction between any two successive applicants exceeds one-half mile. Two ore more projects
are combined, however, whenever this results in lower charges (or no increase in charges) for all of
the applicants involved.

An applicant at any premises receives only a single line extension and drop wire allowance
regardless of the number of services ordered at that premises.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 15, 2009
Boise, Idaho
Red-Ban Communications, LLC dba NextPhone Idaho Price List
Original Sheet No. 43

Issued Date: August 6, 2009
Issued By: Mike Dolezal
RED-BAN COMMUNICATIONS, LLC
dba NextPhone
225 W. North Street
Albion, ID 83311

Advice Letter: ID-09-02
CONSTRUCTION CHARGES (Continued)

2. LINE EXTENSIONS (Continued)

GROUP OF APPLICANTS (Continued)

Applicants ordering service at more than one premises are treated as separate applicants at each
premises for purposes of this schedule.

For the purpose of determining project charges, the collective free footage allowance for the group is
subtracted from the overall Line Extension footage required for service. The total project cost is then
divided equally among all applicants.

Exceptions:
A. No applicant is required to pay a higher charge than he would if the project were established
for him alone. Any difference between this charge and the average charge for the group is
absorbed by the Company.

B. Charges for extensions to plant on private property (including drop wire) are assumed by
applicants on whose property such extensions are made and these charges are not included in
the overall charges for the project. Likewise, the free footage allowance on private property is
not included in the collective allowance for the project.

CHARGES TO SUBSEQUENT APPLICANTS

When a new applicant can be served from a completed project, within three years from the date
service was initially established for such project, the charges for the entire project are recomputed to
include the new applicant. the new applicant pays a prorated amount of the line extension charge
based on the number of months (a fraction of a month is counted as a full month) remaining in the
original three-year term. The time is computed from the date service is established for the new
applicant.

Where additional construction is required for an applicant to be served from a project less than three
years old, the cost of the project is computed as above if such recomputation does not increase the
charges to those customers served from the existing project. Otherwise, a new project will be
established.

When a project is recomputed as described above, existing subscribers will be refunded a prorated
amount of the difference between the original charges and the recomputed chares, based on the
remainder of the three-year term. Recomputation of the charges due to the addition of new
applicants is made on the assumption that there have been no disconnects.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 15, 2009
Boise, Idaho
Red-Ban Communications, LLC dba NextPhone Idaho Price List
Original Sheet No. 44

Issued Date: August 6, 2009
Issued By: Mike Dolezal
RED-BAN COMMUNICATIONS, LLC
dba NextPhone
225 W. North Street
Albion, ID 83311

Advice Letter: ID-09-02
CONSTRUCTION CHARGES (Continued)

2. LINE EXTENSIONS (Continued)

CHARGES TO SUBSEQUENT APPLICANTS (Continued)

Where construction on private property is subsequently treated as being on public roads, or where a
private road is dedicated to the public use, within three years of completion or the original project,
the time extension charges shall be recomputed and refunds made to the initial applicants where
applicable.

DISCONNECTS AND REUSE OF FACILITIES

When one or more subscribers on a project disconnect within the three year term, no refund is made
of the line extension charge to the disconnected subscribers. Charges to remaining subscribers are
not affected by disconnects.

When a subscriber disconnects service or moves off the project and service is established for a new
applicant at the same location, any adjustment in charges is a matter for negotiation between the
original subscriber and the new applicant.

Where a subscriber is disconnected for any reason and subsequently re applies for service from the
same premises or another premises on the same project, the subscriber will not be required to pay
any additional line extension charges in addition to his total original obligation.

3. REAL ESTATE SUBDIVISIONS

Line extensions into real estate subdivisions will be made by the Company provided ninety (90%)
percent of the estimated total cost of such extension is advanced to the Company by the subdivider.

4. TEMPORARY OR SPECULATIVE SERVICE

Line extensions and/or additions to provide service to an applicant engaged in temporary or
speculative business will be made on the condition that applicant pays to the Company the total cost
of the construction and removal of the line necessary in furnishing the service, less the salvage value
of the material used.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 15, 2009
Boise, Idaho
Red-Ban Communications, LLC dba NextPhone Idaho Price List
Original Sheet No. 45

Issued Date: August 6, 2009
Issued By: Mike Dolezal
RED-BAN COMMUNICATIONS, LLC
dba NextPhone
225 W. North Street
Albion, ID 83311

Advice Letter: ID-09-02
CONSTRUCTION CHARGES (Continued)

4. TEMPORARY OR SPECULATIVE SERVICE (Continued)

If a subscriber maintains for thirty-six consecutive months a service installation which was
originally established on a temporary or speculative basis, and if his business or operation at the end
of that time has proven its permanency to the satisfaction of the Company, there will be refunded to
the subscriber an amount equal to the difference between the payment made and the normal line
extension charge which would have been applicable at the time the subscriber’s service was
installed.

In no event shall service installation be classed as temporary or speculative for more than six years.
Refund provisions apply at the end of not more than six (6) years.

5. SAVING CLAUSE

Arrangements may be made, other than as provided for above in this schedule, in the following
cases:

Where the applicant requests a particular type of construction or a specific route for extensions to
meet the applicant’s special requirements and where the construction or route so requested differs
from the normal standards of the Company and is not required by law.

Line extensions involving underground crossings of railroads, highway or power lines, submarine
cable, or along river crossings.

Where construction is required to provide service on a seasonal basis, or to provide Foreign
Exchange service, or to meet other unusual conditions.

Any other line extension and/or additions involving unusual or disproportionately large construction
expenditures as compared to the usual line extension.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 15, 2009
Boise, Idaho
Red-Ban Communications, LLC dba NextPhone Idaho Price List
Original Sheet No. 46

Issued Date: August 6, 2009
Issued By: Mike Dolezal
RED-BAN COMMUNICATIONS, LLC
dba NextPhone
225 W. North Street
Albion, ID 83311

Advice Letter: ID-09-02
CONNECTION WITH SUBSCRIBER-OWNED EQUIPMENT

RATES

Rate

Local line access will be supplied at the rates described in the “Network Access Line Service”
section of this Price List.

Service Call

If a trouble report results in a service call and the trouble is found to be in the customer
provided equipment: $40.00 per hour
$0.10 per mile

CONDITIONS

1. Customer provided terminal equipment or communication systems (CPE) used in conjunction with
telephone service shall not interfere with any of the service offerings of the Company, endanger
Company employees or the public, damage or require the alteration of Company facilities, interfere
with the proper functioning of Company facilities, or impair the operation of the telephone network.
Upon notice from the Company that the CPE is causing or is likely to cause such hazard or
interference, the customer shall make whatever changes are necessary to correct the problem.

2. The Company shall not be responsible for the installation, operation maintenance of any CPE. The
customer shall be responsible for the payment of all Company charges for visits by the Company to
the customer premises where a service difficulty or trouble report results from customer=provided
equipment or facilities.

3. Where CPE is connected to Company facilities, the responsibility of the Company shall be limited to
the furnishing, operation and maintenance of such facilities in a manner suitable for telephone
service. The Company shall not be responsible for the through transmission of signals generated by
the CPE or, for the quality of, or defects in, such transmission, or the reception of signals by CPE.

4. The Company shall not be responsible to the customer if changes in any of the facilities, operations
or procedures of the Company render any CPE obsolete or require modification or alteration of such
equipment or otherwise affect its use or performance.

5. Where CPE is used with telephone service in violation of any of these conditions, the Company will
take whatever action is necessary to protect the network and will promptly notify the customer of the
violation in writing. The customer shall discontinue use of the equipment or correct the violation.
Written confirmation of the corrective action taken will be supplied to the Company within ten (10)
days following receipt of notice of the violation by the customer. Failure of the customer to comply
with these requirements shall result in suspension of the customer’s service until the customer
complies with the provision of this Price List.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 15, 2009
Boise, Idaho
Red-Ban Communications, LLC dba NextPhone Idaho Price List
Original Sheet No. 47

Issued Date: August 6, 2009
Issued By: Mike Dolezal
RED-BAN COMMUNICATIONS, LLC
dba NextPhone
225 W. North Street
Albion, ID 83311

Advice Letter: ID-09-02
TRUNK HUNTING SERVICE ARRANGEMENTS

RATES
Monthly Rate

Hunting Service per line or Trunk is a group so arranged $7.50

CONDITIONS

1. Trunk hunting service arrangement is equipment located in the Telephone Company’s central office
arranged to select the next available line of a customer’s group of hunting lines, when the line
associated with the called number of the customer is busy.

2. When a customer requests that specific sequential numbers be reserved for his future use with
additional lines, there will be a monthly charge of 1/3 business access line rate.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 15, 2009
Boise, Idaho
Red-Ban Communications, LLC dba NextPhone Idaho Price List
Original Sheet No. 48

Issued Date: August 6, 2009
Issued By: Mike Dolezal
RED-BAN COMMUNICATIONS, LLC
dba NextPhone
225 W. North Street
Albion, ID 83311

Advice Letter: ID-09-02
LONG DISTANCE MESSAGE RESTRICTION-LOCAL EXCHANGE SERVICE

RATES
Monthly Rate

Long Distance Message Restriction Residence $1.00
Business $1.00

CONDITIONS

1. Long Distance Message Restriction - Local Exchange Service is an arrangement that permits Local
Exchange Service line users to dial local service area calls but prevents the origination of long
distance calls.

2. Long Distance Message Restriction - Local Exchange Service is provided for use only on individual
network access line service and only where the customer has other network access line service on
the same premises arranged for unrestricted use of the telecommunications network.

3. The acceptance of collect call messages is not restricted by this arrangement.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 15, 2009
Boise, Idaho
RED-BAN COMMUNICATIONS, LLC Idaho Price List
Original Sheet No. 49

Issued Date: August 6, 2009
Issued By: Mike Dolezal
RED-BAN COMMUNICATIONS, LLC
dba NextPhone
225 W. North Street
Albion, ID 83311

Advice Letter: ID-09-02

BUNDLED SERVICE OFFERINGS

RATES
Monthly Rate

Residence $29.95
Business $49.95

CONDITIONS

1. The Bundled Service Offerings require a broadband connection for digital voice telephone services.

2. Applicable surcharges and taxes will be billed separately from the bundled services.

3. Caller ID requires compatible display unit.

4. The bundled rate will appear as a single line item on the customer’s bill.

5. Bundled Service Offerings include the following services and features:

a. Residence Standard Features

1) 911 Assistance
2) Anonymous Call Rejection
3) Call Forwarding
4) Call Trace/Return
5) Call Waiting
6) Caller ID
7) Caller ID Block
8) Custom Ringtones
9) Date/Time Display
10) Distinctive Ringing
11) Do Not Disturb
12) Find-Me Follow-Me
13) Hold
14) Last Number Redial
15) Message Waiting Indication
16) Mute
17) Residential Flat Rate Service
18) Selective Call Block/Call Forwarding
19) Simultaneous Ring
20) Speed Dials
21) Unlimited Nationwide Long Distance
22) Voice Mail
23) Web Portal Access

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 15, 2009
Boise, Idaho
RED-BAN COMMUNICATIONS, LLC Idaho Price List
Original Sheet No. 50

Issued Date: August 6, 2009
Issued By: Mike Dolezal
RED-BAN COMMUNICATIONS, LLC
dba NextPhone
225 W. North Street
Albion, ID 83311

Advice Letter: ID-09-02

BUNDLED SERVICE OFFERINGS (Continued)

CONDITIONS (Continued)

5. Bundled Service Offerings include the following services and features: (Continued)

b. Business Standard Features

1) 3-way Conferencing
2) 911 Assistance
3) Anonymous Call Rejection
4) Built-in Conferencing with Online Management
5) Business Flat Rate Service
6) Call Duration Display
7) Call Forwarding
8) Call Trace/Return
9) Call Waiting
10) Caller ID
11) Caller ID Block
12) Custom Ringtones
13) Date/Time Display
14) Distinctive Ringing
15) Do Not Disturb
16) Find-Me Follow-Me
17) Hold
18) Last Number Redial
19) Message Waiting Indication
20) Mute
21) Selective Call Block/Call Forwarding
22) Simultaneous Ring
23) Speed Dials
24) Unlimited Nationwide Long Distance
25) Voice Mail
26) Web Portal Access

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 15, 2009
Boise, Idaho