QX Telecom LLC.pdf

LP.D.C. PRICE LIST NO.
ORIGINAL PAGE
QX TELECOM LLC
TITLE PAGE
IDAHO TELECOMMUNICATIONS PRICE LIST
This price list contains the descriptions , regulations, and rates applicable to the furnishing
of facilities-based and resold interexchange telecommunications services provided by QX
Telecom LLC with principal offices at 230 Fifth Avenue, Suite 800, New York, NY
10001. This price list applies to services furnished within the State ofIdaho. This price
list is on file with the Idaho Public Utilities Commission, and copies may be inspected
during normal business hours, at the Company s principal place of business.
QX Telecom LLC
230 Fifth Avenue, Suite 800
New York, NY 10001
'f/aha Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FlUNG
OCT 2 7 2001
00046649; 1
Boise. Idaho
LP.D.C. PRICE LIST NO.
ORIGINAL PAGE 2
QX TELECOM LLC
CHECK SHEET
Page I through 26 inclusive of this price list are effective as of the date shown at the bottom of
the respective page(s). Original and revised pages as named below comprise all changes from
the original price list and are currently in effect as of the date on the bottom of this page.
PAGE REVISION EFFECTIVE DATE
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QX Telecom LLC
230 Fifth Avenue, Suite 800
New York, NY 10001
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FlUNG
OCT 2 7 20Ot
00046649;1
Boise , Idaho
LP.D.C. PRICE LIST NO.
ORIGINAL PAGE 3
QX TELECOM LLC
TABLE OF CONTENTS
TitlePage ...................................................................
Check Sheet .................................................................
Table of Contents .............................................................
Symbols ....................................................................
Price List Format ..............................................................
Section1--TechnicalTermsandAbbreviations .....................................
Section2--RulesandRegulations ................................................
Section3--DescriptionofService ...............................................
Section4--Rates ............................................................
QX Telecom LLC
230 Fifth Avenue, Suite 800
New Yark, NY 10001
Idaho Public Utilities Commission
Office 0"1 the Secretary
ACCEPTED FOR FILING
OCT 2 7 2001
00046649;1
Boise. Idaho
LP.c. PRICE LIST NO.
ORIGINAL PAGE 4
QX TELECOM LLC
SYMBOLS
The following symbols are used for the purposes indicated below:
Delete or Discontinue
Increase in Rate or Charge
Moved from Another Price list Location
New
Decrease in Rate or Charge
Change in Text, but no Change in Rate or Charge
Change in Regulation
00046649; 1
QX Telecom LLC
230 Fifth Avenue, Suite 800
New York, NY 10001
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FlUNG
OCT 2 7 2001
Boise, Idaho
LP.D.c. PRICE LIST NO.
ORIGINAL PAGE 5
QX TELECOM LLC
PRICE LIST FORMAT
Paee Numberine - Page numbers appear in the upper right corner of the page. Pages are
numbered sequentially. However, new pages are occasionally added to the price list.
When a new page is added between pages already in effect, a decimal is added. For
example, a new page added between pages 14 and 15 would be 14.
Paee Revision Numbers - Revision numbers also appear in the upper left corner of each
page. These numbers are used to determine the most current page version on file with the
LP.D.C. For example, the 4th revised Page 14 cancels the 3rd revised Page 14. Because
of various suspension periods, deferrals, etc. the LP.D.C. follows in their price list
approval process, the most current page number on file with the LP.D.C. is not always the
price list page in effect. Consult the Check Sheet for the page currently in effect.
Paraeraph Number Sequence - There are nine levels of paragraph coding. Each level
of coding is subservient to its next higher level:
1.1.
1. 1. A. 1.
1. LA. 1.( a).
(a).
A.1.(a).(i).
A.1.(a).(i).(1).
Check Sheets - When a price list filing is made with the LP.D.c., an updated check sheet
accompanies the price list filing. The check sheet lists the pages contained in the price
list, with a cross reference to the current revision number. When new pages are added
the check sheet is changed to reflect the revision. All revisions made in a given filing are
designated by an asterisk (*). There will be no other symbols used on this page if these
are the only changes made to it (i., the format, etc. remains the same, just revised
revision levels on some pages). The price list user should refer to the latest check sheet
find out if a particular page is the most current on file with the LP .C..
00046649;1
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
OCT 27 2001
QX Telecom LLC
230 Fifth Avenue, Suite 800
New York, NY 10001
Boise, Idaho
LP.D.c. PRICE LIST NO.
ORIGINAL PAGE 6
QX TELECOM LLC
SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS
Access Line - An arrangement which connects the Customer s location to the Company
Underlying Carrieres) network switching center.
Authorization Code - A numerical code, one or more of which are available to a Customer to
enable the Customer to access the carrier, and which are used by the carrier both to prevent
unauthorized access to its facilities and to identify the Customer for billing purposes.
Calling Card - A card issued by the Company, the Customer s Local Exchange Company,
authorized vendor, or other common carrier which allows the Customer to make telephone calls
and bill calls to the Calling Card by entering a PIN.
Card Number - A multi-digit identifying number which may be printed on the Prepaid Calling
Card, which may also be referred to in this price list as a PIN.
Company or Carrier - QX Telecom LLC
Credit Card Charges - Prepaid Calling Card purchases, renewals, and other charges that may be
billed to Major Credit Cards.
Customer - The person, firm, corporation or other entity which orders service and is responsible
for both payment of charges due and compliance with the Company s price list regulations.
Day - From 8:00 a.m. up to , but not including, 5:00 p.m. local time Monday through Friday.
Evening - From 5 :00 p.m. up to, but not including 11 :00 p.m. local time Sunday through Friday.
Holidays - The Company s recognized holidays are New Year s Day, Martin Luther King, Jr.
Day, Presidents ' Day, Veterans ' Day, Memorial Day, Independence Day, Labor Day, Columbus
Day, Thanksgiving Day and Christmas Day.
I.P.c. - The Idaho Public Utilities Commission.
Local Exchange Company - A company which furnishes local exchange telephone service.
QX Telecom LLC
230 Fifth Avenue, Suite 800
New York, NY 10001
Idaho P~bl!c Utilities Commission
Of lice of the SecretaryACCEPTED FOf~ F!LlNG
OCT 2 7 2001
00046649; 1
Boise , Idaho
LP.D.c. PRICE LIST NO.
ORIGINAL PAGE 7
QX TELECOM LLC
SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS (Cont'd)
Major Credit Card - A universally accepted charge card. MasterCard, VISA, Diner s Club
International, American Express and Carte Blanche are examples of major credit cards which the
Company may accept.
Night/Weekend - From 11 :00 p.m. up to, but not including, 8:00 a.m. Sunday through Friday,
and 8:00 a.m. Saturday up to , but not including 5:00 p.m. Sunday.
Underlying Carriers - Those certificated telecommunications service providers.
QX Telecom LLC
230 Fifth Avenue, Suite 800
New York, NY 10001
'daho ~bl;C Utilities Commission
' I~~ of the Secretary
CL:P J ED FOR flUNG
OCT 2 7 2001
00046649;1
Boise. Idaho
LP .D.e. PRICE LIST NO.
ORIGINAL PAGE 8
QX TELECOM LLC
SECTION 2 - RULES AND REGULATIONS
Contact Information
Customer complaints, bill inquiry, new service or disconnect requests:
Ms. Denise McMillan
QX Telecom LLC
230 Fifth Avenue, Suite 800
New York, NY 10001
Toll Free [phone]
Commission contact - tariff information:
Mr. Eddie Mishan
QX Telecom LLC
230 Fifth Avenue, Suite 800
New York, NY 10001
[phone]
Commission Contact - Complaints:
Mr. Eddie Mishan
QX Telecom LLC
230 Fifth Avenue, Suite 800
New York, NY 10001
[phone]
1.4 Idaho Agent:
C T Corporation System
QX Telecom LLC
300 North 6th Street
Boise, ID 83702
QX Telecom LLC
230 Fifth Avenue, Suite 800
New York, NY 10001
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
OCT 2 7 ZO01
00046649;1
Boise. Idaho
LP.e. PRICE LIST NO.
ORIGINAL PAGE 9
QX TELECOM LLC
SECTION 2 - RULES AND REGULATIONS (Cont'
2.2 Undertaking of OX Telecom LLC
QX Telecom LLC's facilities are furnished for long distance communications originating
at specified points within the State of Idaho under terms of this tariff.
QX Telecom LLC operates, and maintains the communication services provided
hereunder in accordance with the terms and conditions set forth under this tariff. It may
act as the Customer s agent for ordering access connection facilities provided by other
carriers or entities when authorized by the Customer, to allow connection of a Customer
location to the QX Telecom LLC network. The Customer shall be responsible for all
charges due for such service arrangement.
The Company s services are provided on a monthly basis unless ordered on a longer time
basis, and are available twenty-four hours per day, seven days per week.
Limitations
Service is offered subj ect to the availability of facilities and the provisions of this
tariff.
3.2 QX Telecom LLC reserves the right to discontinue furnishing service, or limit the
use of service necessitated by conditions beyond its control; or when the
Customer is using service in violation of the law or the provisions of this tariff.
All services provided under this tariff are directly controlled by QX Telecom LLC
and the Customer may not transfer or assign the use of service, except with the
express written consent ofthe Company. Such transfer or assignment shall only
apply where there is no interruption of the use or location of the service or
facilities.
QX Telecom LLC
230 Fifth Avenue, Suite 800
New York, NY 10001
Idaho ~~~!ic U~ilitjes Commission
o.,tIC2 .?~ The Secretary
EPl ED FOR FILING
OCT 2 7 2001
00046649; 1
Boise, Idaho
LP.D.C. PRICE LIST NO.
ORIGINAL PAGE 10
QX TELECOM LLC
SECTION 2 - RULES AND REGULATIONS (Cont'd)
Limitations (cont' d)
3.4 Prior written permission from the Company is required before any assignment or
transfer. All regulations and conditions contained in this tariff shall apply to all
such permitted assignees or transferees, as well as all conditions for service.
2.4 Liabilities of the Company
2.4.QX Telecom LLC's liability for damages arising out of mistakes, interruptions
omissions, delays, errors, or defects in the transmission occurring in the course by
the negligence of its employees or its agents, in no event shall exceed an amount
equivalent to the proportionate charge to the Customer for the period during
which the aforementioned faults in transmission occur.
2.4.QX Telecom LLC shall be indemnified and held harmless by the Customer
against:
(A)Claims for libel, slander, or infringement of copyright arising out of the
material, data, information, or other content transmitted over the
Company s facilities.
(B)All other claims arising out of any act or omission of the Customer in
connection with any service or facility provided by QX Telecom LLC
2.4.The included tariff language does not constitute a determination by the
Commission that a limitation of liability imposed by the Company should be
upheld in a court oflaw. Acceptance for filing by the Commission recognizes
that it is a court's responsibility to adjudicate negligence and consequential
damage claims. It is also the court's responsibility to determine the validity of the
exculpatory clause.
QX Telecom LLC
230 Fifth Avenue, Suite 800
New York, NY 10001
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOH FILING
OCT 2 7 ZO01
00046649;1
BiJi$e, Idaho
LP .D.C. PRICE LIST NO.
ORIGINAL PAGE
QX TELECOM LLC
SECTION 2 - RULES AND REGULATIONS (Cont'd)
2.4 Liabilities of the Company (cont' d)
2.4.4 QX Telecom LLC will give at least 10 days notice to Customers and the LP.D.C.
before increasing rates or other changes.
Interruption of Service
Credit allowances for the interruption of service, which is not due to the
Company s testing or adjusting, negligence of the Customer, or to the failure of
channels or equipment provided by the Customer, are subject to the general
liability provisions set forth in 2.1 herein. It shall be the obligation of the
Customer to notify the Company immediately of any interruption in service for
which a credit allowance is desired.
Before giving such notice, the Customer shall ascertain that the trouble is not
being caused by an action or omission by the Customer within his control, or is
not in wiring or equipment, if any, furnished by the Customer.
5.2 For the purposes of credit computation, every month shall be considered to have
720 hours.
3 No credit shall be allowed for an interruption of a continuous duration of less than
two hours.
QX Telecom LLC
230 Fifth Avenue, Suite 800
New York, NY 10001
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
OCT 2 7 2001
00046649;1
Boise. Idaho
LP.D.C. PRICE LIST NO.
ORIGINAL PAGE 12
QX TELECOM LLC
SECTION 2 - RULES AND REGULATIONS (Cont'd)
Interruption of Service (cont' d)
5.4 The Customer shall be credited for an interruption of two hours or more at the rate
of 11720th of the fixed monthly charge for the facilities affected for each hour or
major fraction thereof that the interruption continues.
Credit Formula:
Credit = x B
720
A" -- outage times in hours
B" -- total fixed monthly charge for affected facility
Suspension-of-Service Guidelines
QX Telecom LLC will provide written notice at least seven days in advance of
suspending a Customer s service for non-payment of charges. In cases of bona fide
emergencies, we try to avoid suspension of service for non-payment. Service will be
suspended without notice in the following situations:
The Customer obtained service fraudulently;
Risk of non-payment is evident; or
A safety hazard is found on the Customer s premises.
QX Telecom LLC
230 Fifth Avenue, Suite 800
New York, NY 10001
Idaho .~ublic Utilities Commission
~~,~;: ~f th:: Secretary
ACCi:::r'" i ED f-OR FILING
OCT 2 7 20Ot
00046649;1
Boise, Idaho
LP.D.e. PRICE LIST NO.
ORIGINAL PAGE 13
QX TELECOM LLC
SECTION 2 - RULES AND REGULATIONS (Cont'd)
Restoration of Service
The use and restoration of service shall be in accordance with the priority system
specified in Part 64, Subpart D of the Rules and Regulations of the Federal
Communications Commission.
Billing Periods
To the extent that the Customer is not a Prepaid Calling Card Customer, the Customer
will receive a bill after the 30-day cycle.
Understanding the OX Telecom LLC Bill
To the extent that the Customer is not a Prepaid Calling Card Customer, the Customer
bill will outline specific charges or adjustments for QX Telecom LLC's services.
Questions About the QX Telecom LLC Bill
If the Customer has questions about QX Telecom LLC's charges that may appear on its
bill, the Customer should call the QX Telecom LLC service representative or QX
Telecom LLC's designated billing agent.
Pay By Mail
To the extent that the Customer is not a Prepaid Calling Card Customer, a return
envelope is included with each Customer s bill. If the return envelope is unavailable
Customers should contact the Customer service telephone number indicated on the bill
for the appropriate address.
QX Telecom LLC
230 Fifth Avenue, Suite 800
New York, NY 10001
Idaho Public Utilities Commission
...
Qfii~e~f the SecretaryACCcP n:D FOR FILING
OCT 2 7 2001
00046649;1
Boise. Idaho
LP.D.e. PRICE LIST NO.
ORIGINAL PAGE 14
QX TELECOM LLC
SECTION 2 - RULES AND REGULATIONS (Cont'd)
Lost Bills
If a bill is lost, the Customer should call the QX Telecom LLC service representative or
QX Telecom LLC's designated billing agent for the amount due. The Customer should
include his/her account number, name, address and telephone number with payment.
Forms of Payment
At the customer s request, the Company permits the use of approved credit cards to apply
for and receive Prepaid Calling Cards used to access and pay for the Company
telecommunications services. Telephone charges will be debited by the Company against
this card at the rates set forth in Section 4 herein.
QX Telecom LLC
230 Fifth Avenue, Suite 800
New York, NY 10001
Idaho Public Utilities Commission
Qf!i~ of the Secretary
ACCU'~ j EO FOR FlUNG
OCT 2 7 ZO01
00046649; 1
Boise, Idaho
LP.D.e. PRICE LIST NO.
ORIGINAL PAGE 15
QX TELECOM LLC
SECTION 2 - RULES AND REGULATIONS (Cont'
Late Charge
A late fee of 10.0% of the first $30.00 and 2.0% of the remaining balance will be charged
on any balances due for more than thirty (30) days.
Requirements for Service Restoral After Suspension for Non-Payment
In most cases, all charges billed for service must be paid before service will be restored.
This would include any amount which the Customer may have received on a new bill.
There is also a charge to restore service, which will be billed on the Customer s account.
Responsibility of the Company
The Company endeavors to provide the best long distance service possible at a fair and
competitive price. In turn, the Customer is responsible for paying its bills on time and
must report any problems in a timely manner so that they can be corrected.
Frequency Restrictions
There are no frequency restrictions.
QX Telecom LLC
230 Fifth Avenue, Suite 800
New York, NY 10001
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
OCT 2 7 ZOO1
00046649; 1
Boise. Idaho
LP.D.e. PRICE LIST NO.
ORIGINAL PAGE 16
QX TELECOM LLC
SECTION 2 - RULES AND REGULATIONS (Cont'd)
Cancellations
Customers may cancel their service at any time through written instruction.
Nonpayment
The Company or QX Telecom LLC's designated billing agent will contact a Customer
when their payment is late. At the point where payment exceeds 60 days late, the
Customer may be turned over to a collection agency and the Customer s service may be
terminated. Suspension or termination of service shall not be made without five (5)
working days' written notice to the Customer , except in extreme cases. The written
notice shall be separate and apart from the regular monthly bill for service.
Credit for Incomplete Calls
When a Customer calls in and identifies that specific calls were incomplete, the
Company s Customer Service department has the capability to credit the Customer
card. In the event that the call was incomplete, the Company will automatically credit the
Customer s card.
Deposit
The Company does not require a deposit from the Customer.
QX Telecom LLC
230 Fifth Avenue, Suite 800
New York, NY 10001
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
OCT 2 7 ZO01
00046649;1
Boise. Idaho
LP.D.C. PRICE LIST NO.
ORIGINAL PAGE 17
QX TELECOM LLC
SECTION 2 - RULES AND REGULATIONS (Cont'
2.22 Advance Payments
The Company requires advance payments from its Prepaid Calling Card Customers.
Collection Costs
In the event Company is required to initiate legal proceedings to collect any amounts due
to Company for regulated or non-regulated services, equipment or facilities, or to enforce
any judgment obtained against a Customer, or for the enforcement of any other provision
of this tariff or applicable law, Customer shall, in addition to all amounts due, be liable to
Company for all reasonable costs incurred by Company in such proceedings and
enforcement actions, including reasonable attorneys ' fees , collection agency fees or
payments, and courts costs. In any such proceeding, the amount of collection costs
including attorneys' fees , due to the Company, will be determined by the court.
Taxes
All federal, State and local taxes, assessments, surcharges, or fees, including sales taxes
use taxes, gross receipts taxes, and municipal utilities taxes, are billed as separate line
items and are not included in the rates quoted herein, except as described for prepaid
calling card service.
QX Telecom LLC
230 Fifth Avenue, Suite 800
New York, NY 10001
Idaho P~blic Utilities Commission
Offl~~~f the SecretaryACCEP i cD FOR FILING
OCT 2 7 ZOO1
00046649;1
8oi~;8. ! daho
I.P.D.C. PRICE LIST NO. I
ORIGINAL PAGE 18
QX TELECOM LLC
SECTION 3 - DESCRIPTION OF SERVICES
Usage Based Services
The Company s charges are based on the actual usage of Company s services, plus any
special features and/or service options, if any. Charges begin when the designated
communication termination(s) is/are accessed and enabled thereby ("connected") to
receive the communication from the originating location on the network. Charges cease
when the called or calling pmiy "hangs up
Long Distance Telecommunications Network Service
The Company s Long Distance Telecommunications Network Service provides for the
facilities-based and switchless resale ofIdaho interexchange carriers' tariffed Software
Defined Network (SDN) Service. This service is a custom designed private
telecommunication network that combines the efficiencies and benefits of both switched
and private line service to meet the specific requirements of Customers that need to
communicate on an interlata basis within the State.
Each service Customer is billed individually for each call, on a conversation minute basis
placed through the Company since the previous month's billing. Each call is measured and
billed at the applicable rate for the initial sixty (60) second period or fraction thereof, and
then at the applicable rate for each additional sixty (60) second period or fraction thereof.
The minimum length of a call is sixty (60) seconds. See Section 4, Rates and Charges, for
the applicable rate schedule.
QX Telecom LLC
230 Fifth Avenue, Suite 800
New York, NY 10001
Idaho Public Utilities Com
' .
Ofrl'miSSion
ACCEPT~' ll ;. Secretary
. c.tJ ("OR FiLING
OCT 2 2001
00046649:1
Geise. Idaho
LP.D.e. PRICE LIST NO.
ORIGINAL PAGE 19
QX TELECOM LLC
SECTION 3 - DESCRIPTION OF SERVICES (Cont'd)
Long Distance Telecommunications Network Service (Cont'd)
Dedicated access circuits may be provided and billed by the local exchange company (LEC).
Dedicated access channels may be purchased from carriers other than the LEC only in
accordance with LP.D.e. rules. Charges for the dedicated access channel are determined by
the access provider.
Prepaid Calling Card Service
This service permits use ofQX Telecom LLC Prepaid Calling Cards for placing long
distance service calls. Calling card customers may purchase QX Telecom LLC
Prepaid Calling Cards at a variety of retail outlets or through other distribution
channels. QX Telecom LLC Prepaid Calling Cards are available at a variety offace
values. QX Telecom LLC Prepaid Calling Card service is accessed using the QX
Telecom LLC toll-free number printed on the card. The caller is prompted by an
automated voice response system to enter his/her Authorization Code, and then to
enter the terminating telephone number. QX Telecom LLC's processor tracks the
call duration on a real time basis to determine the amount of calling time consumed.
The total consumed calling time for each call, which includes applicable taxes, is
deducted from the remaining calling minute balance on the Customer s QX Telecom
LLC Prepaid Calling Card.
All calls must be charged against a QX Telecom LLC Prepaid Calling Card that has
a sufficient calling minute balance. A calling card Customer s call will be
interrupted with an announcement when the balance is about to be depleted. Such
announcement will occur when five (5) minutes and when one (1) minute remain
before the balance will be depleted, based upon the terminating location of the call.
The Company offers origination from anywhere in the United States, and
termination, intrastate, interstate and internationally.
QX Telecom LLC
230 Fifth Avenue, Suite 800
New York, NY 10001
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
OCT 2 7 2001
00046649;1
Boi~e, ki'!!:o
LP.D.C. PRICE LIST NO.
ORIGINAL PAGE 20
QX TELECOM LLC
SECTION 3 - DESCRIPTION OF SERVICES (Contd.
Prepaid Calling Card Service (cont'
3.4 All calls must be charged against a QX Telecom LLC Prepaid Calling Card that has
a sufficient calling minute balance. A calling card Customer s call will be
interrupted with an announcement when the balance is about to be depleted. Such
announcement will occur when five (5) minutes and when one (1) minute remain
before the balance will be depleted, based upon the terminating location of the call.
5 A card will expire thirty (30) days after activation and automatically reactivates after
credit card is charged.
6 A credit allowance for QX Telecom LLC Prepaid Calling Card Service is applicable
to calls that are interrupted due to poor transmission, one-way transmission, or
involuntary disconnection of a call. A calling card Customer may also be granted
credit for reaching a wrong number. To receive the proper credit, the calling card
Customer must notify the Company at the designated toll-free Customer service
number printed on the QX Telecom LLC Prepaid Calling Card and furnish the called
number, the trouble experienced (e.g. cut-off, noisy circuit, reached wrong number
etc.), and the approximate time that the call was placed.
7 When a call charged to an QX Telecom LLC Prepaid Calling Card is interrupted due
to cut-off, one-way transmission, or poor transmission conditions, the calling card
Customer will receive a credit equivalent to one calling minute.
QX Telecom LLC
230 Fifth Avenue, Suite 800
New York, NY 10001
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
OCT 2 7 2001
00046649;1
Boise, Idaho
LP.D.C. PRICE LIST NO.
ORIGINAL PAGE 21
QX TELECOM LLC
SECTION 3 - DESCRIPTION OF SERVICES (Cont'd)
3.4 Directory Assistance Service
Directory Assistance Service is provided to assist subscribers in obtaining telephone
numbers.
Accessing Service
The service provided by the Company is one way dial in - dial out, multi-point
telecommunications services, allowing the customer to originate calls through the network
facilities ofthe Underlying Carriers. Access to the Company may differ dependent upon the
type of exchange access service provided by the local exchange telephone company to the
Underlying Carriers.
A vailabilitv of Service
The services provided through the Company, are available where equal access and the
Billing Systems of its Underlying Carriers are provided.
Locations of Service
The services offered by the Company are to be available statewide, where the long distance
services of its Underlying Carriers are available. The services offered by the Company are
not intended to be limited geographically.
QX Telecom LLC
230 Fifth Avenue, Suite 800
New York, NY 10001
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOF~ FlUNG;
OCT 2 7 2001
00046649;1
Boise, Idaho
LP.D.C. PRICE LIST NO.
ORIGINAL PAGE 22
QX TELECOM LLC
SECTION 3 - DESCRIPTION OF SERVICES (Cont'd)
Timing of Calls
Usage charges are based on usage ofQX Telecom LLC's service. Chargeable time
begins when a connection is established between the calling station and the called
station. Chargeable time ends when either party "hangs up" thereby releasing the
network connections.
8.2 Minimum call duration and usage measurement and rounding for billing purposes is
specified on per-product basis in the rate section of this tariff.
There is no billing applied for incomplete calls.
QX Telecom LLC
230 Fifth Avenue, Suite 800
New York, NY 10001
Idaho Public Utilities Commission
Offir..c of the Secretary
;F':1n=P
. p""~,:;
FILING! 'c-.. .Vi\
00046649; 1
OCT 2 7 2001
Boise, Idaho
LP.C. PRICE LIST NO.
ORIGINAL PAGE 23
QX TELECOM LLC
SECTION 3 - DESCRIPTION OF SERVICES (Cont'
Customer Complaints and/or Billing Disputes
Customer inquiries or complaints regarding service or accounting may be made in writing
or by telephone to the Company at:
230 Fifth Avenue, Suite 800
New York, NY 10001
[phone]
Any objection to billed charges should be reported promptly to QX Telecom LLC
Adjustments to Customers' bills shall be made to the extent that records are available and/or
circumstances exist which reasonably indicate that such charges are not in accordance with
approved rates or that an adjustment may otherwise be appropriate. Where overbilling of a
subscriber occurs, due either to Company or subscriber error, no liability exists which will
require the Company to pay any interest, dividend or other compensation on the amount
overbilled.
Level of Service
A Customer can expect end to end network availability of not less than 90% at all times for
all services.
Billing Entity Conditions
When billing functions on behalf of QX Telecom LLC or its intermediary are performed by
local exchange telephone companies or others, the payment of charge conditions and
regulations of such companies and any regulations imposed upon these companies by
regulatory bodies having jurisdiction apply. QX Telecom LLC's name and toll-free
telephone number will appear on the Customer s bill.
QX Telecom LLC
230 Fifth Avenue, Suite 800
New York, NY 10001
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
OCT 2 7 ZOO1
00046649;1
Boise. Idaho
LP.D.C. PRICE LIST NO.
ORIGINAL PAGE 24
QX TELECOM LLC
SECTION 4 - RATES
Long Distance Network and Prepaid Calling Card Usage Rates
The calls placed through the Company are rated using one of the following
schedules. The charges for all calls during a billing month will be totaled. If the
total charge includes a fraction of a cent, the fraction is rounded to the next whole
cent (~, $4 101.345 would be rounded to $4 101.35).
1.2 Day, Evening and Night rate periods apply to Long Distance Telecommunications
Network Usage. The rates apply for all days of the week including holidays. The
Day rate period is 8:00 a.m. to, but not including, 5 :00 p.m. , Monday through Friday
and 5:00 p.m. to, but not including 11:00 p.m. Sunday. The Night/Weekend Rate
period is 11 :00 p.m. to, but not including, 8 :00 a.m. Monday through Sunday, all day
Saturday, and from 8:00 a.m. to, but not including, 5:00 p.m. Sunday. For New
Year s Day (January 1), Independence Day (July 4), Labor Day, Thanksgiving Day
and Christmas Day (December 25), the Evening Rate applies.
QX Telecom LLC
230 Fifth Avenue, Suite 800
New York, NY 10001
Idaho Public Utilities Commission
Oifice of tile Secretary
ACCEPTED FOR FILING
OCT 2 7 ZOO1
00046649; 1
Boise. Idaho
LP.D.C. PRICE LIST NO.
ORIGINAL PAGE 25
QX TELECOM LLC
SECTION 4 - RATES (Cont'
Long Distance Network and Prepaid Calling Card Usage Rates (Cont'
Idaho Intrastate Interlata Rates
Limited Plan:$39.95/ month for 1 041 minutes
Unlimited Plan:$49. 95/month
1.4 Idaho Intrastate Intralata Rates
Limited Plan:$39.95/ month for 1 041 minutes
Unlimited Plan:$49.95/month
Payphone Surcharge
QX Telecom LLC's calling card customers will be debited $0.30 per month as a payphone
surcharge.
Monthly Maintenance Charge
QX Telecom LLC's calling card customers will be debited $3.95 per month as a monthly
maintenance charge.
QX Telecom LLC
230 Fifth Avenue, Suite 800
New York, NY 10001
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FlUNG
OCT 27 ZO01
00046649; 1
SD!Se, Idaho
LP.D.e. PRICE LIST NO.
ORIGINAL PAGE 26
QX TELECOM LLC
SECTION 4 - RATES (Cont'
4.4 Exemptions and Special Rates
4.4.Directory Assistance for Handicapped Persons:
There shall be no charge for up to fifty calls per billing cycle from lines or trunks
serving handicapped individuals. The Company shall charge the prevailing tariff
rates for every call in excess of fifty within a billing cycle.
4.4.Hearing and Speech Impaired Persons:
Intrastate toll message rates for TDD users shall be evening rates for daytime calls
and night rates for evening and night calls.
4.4.Telecommunications Relay Service:
For intrastate toll calls received from the relay service, the Company will when
billing relay calls discount relay service calls by 50 percent off of the otherwise
applicable rate for a voice nonrelay call except that where either the calling or called
party indicates that either party is either both hearing and visually impaired, the call
shall be discounted 60 percent off of the otherwise applicable rate for a voice
nonrelay call. The above discounts apply only to time-sensitive elements of a charge
for the call and shall not apply to per call charges such as a credit card surcharge.
QX Telecom LLC
230 Fifth Avenue, Suite 800
New York, NY 10001
Idaho P~bljc ~tilities Commission
qffl~ or the SecretaryACCEP i ED FOF~ FlUNG
OCT 2 7 2001
00046649; 1
Boise. Idaho