20101217Amendment.pdf

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Qwest
1600 7th Avenue, Room 3206
Seattle, Washington 98191
[phone]Facsimile [phone]
l"'''j :.~.
20lû DEC l 7 PM '2= 56Maura E. Peterson
Paralegal
Regulatory Law Qwest~
Spirit of Service~
Via Overnight delivery
December i 6, 20 i 0
Jean Jewell, Secretary
Idaho Public Utilities Commission
472 West Washington Street
P.O. Box 83720
Boise, Idaho 83720-0074
Re: Case No. QWE-T-07-05
Application for Approval of Amendment to the Interconnection Agreement
Dear Ms. Jewell:
Enclosed for fiing with this Commission on behalf of Qwest Corporation is an original and
three (3) copies of the Application for Approval of Amendment to the Interconnection
Agreement. Qwest respectfully requests that this matter be placed on the Commission
Decision Meeting Agenda for expedited approvaL.
Please contact if you have any questions concerning the enclosed. Thank you for youri
assistance in this il tter
mep
Enclosure
cc: Service list
¿",~t
'''-j:_",~ ~.Adam L. Sherr (WSBA# 25291)
Qwest
1600 7th Ave, Room 1506
Seattle, WA 98191
Telephone: [phone]
Facsimile: [phone]
Adam. sherr(Q q west.com
P"'\"" r;G1n\fi ote \ 1 n ¿. '"
BEFORE THE IDAHO PUBLIC UTILITIES COMMISSION
APPLICATION OF QWEST
CORPORATION FOR APPROVAL OF
AN INTERCONNECTION AGREEMENT
PURSUANT TO 47 U.S.C. §252(e)
CASE NO.: QWE-T-07-05
APPLICATION FOR APPROVAL OF
AMENDMENT TO THE
INTERCONNECTION AGREEMENT
Qwest Corporation ("Qwest") hereby fies this Application for Approval of Amendment
to the Interconnection Agreement ("Amendment") which was approved by the Idaho Public
. Utilities Commission on August 9, 2007 (the "Agreement"). The Amendment with American
Fiber Networks, Inc. is submitted herewith.
This Amendment 'Yas reached through voluntary negotiations without resort to mediation
or arbitration and is submitted for approval pursuant to Section 252(e) of the Communicationsi
Act of 1934, as amended by the Telecommunications Act of 1996 (the "Act").
Section 252(e)(2) df the Act directs that a state Commission may reject an amendment
reached through voluntary negotiations only if the Commission finds that: the amendment (or
portiones) thereof) discriminates against a telecommunications carrer not a pary to this
agreement; or the implementation of such an amendment (or portion) is not consistent with the
public interest, convenience and necessity.
Qwest respectfully submits this Amendment provides no basis for either of these
findings, and, therefore requests that the Commission approve this Amendment expeditiously.
This Amendment is consistent with the public interest as identified in the pro-competitive
policies of the State of Idaho, the Commission, the United States Congress, and the Federal
Communications Commission. Expeditious approval of this Amendment wil enable American.
APPLICATION FOR APPRO V AL OF AMENDMENT TO THE INTERCONNCTION AGREEMENT - Page 1
Access Point, Inc.
QLSP Amendment
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Fiber Networks to interconnect with Qwest facilities and to provide customers with increased
choices among local telecommunications services.
Qwest further requests that the Commission approve this Amendment without a hearng.
Because this Amendment was reached through voluntary negotiations, it does not raise issues
requiring a hearing and does not concern other parties not a pary to the negotiations.
Expeditious approval would further the public interest.
Respectfully submitted thisl ~day of December, 2010.
AdamL. Sh
Attorney for Qwest
Po r~
APPLICATION FOR APPRO V AL OF AMNDMENT TO THE INTERCONNECTION AGREEMENT - Page 2
Access Point, Inc.
QLSP Amendment
. CERTIFICATE OF SERVICE
I hereby certify that on this \ ~ klA day of December 2010, I served the foregoing
APPLICATION FOR APPROVAL OF AMENDMENT TO THE INTERCONNECTION
AGREEMENT upon all paries of record in this matter as follows:
Jean Jewell, Secretary
Idaho Public Utilities Commssion
472 West Washington Street
P.O. Box 83720
Boise, Idaho 83720-0074
¡¡ewell (Qpuc.state.id.us
Hand Deli very
U. S. Mail
-X Overnight Delivery
Facsimile
Email
Robert Heath
Executive Vice President
Ameircan Fiber Network, Inc.
8206 Old Moss Rd.
Dallas, TX 75231
Hand Deli very
X U. S. Mail
Overnight Delivery
Facsimile
.Maura Peterson
Paralegal, Qwest Corporation
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APPLICATION FOR APPRO V AL OF AMENDMENT TO THE INTERCONNCTION AGREEMENT - Page 3
Access Point, Inc.
QLSP Amendment
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l DocuSign Envelope ID: BBF4CF9F.1446-4BE4.9329-7E509E532E07
.QWEST LOCAL SERVICES PLATFORMTM AGREEMENT
This Qwest Local Servces Platform™ ("QLSpTU") Agreement, toether with the Attachments hereto and Rate Sheets,
incorprated herein by reference ("Agreement") is between Qwest Corporation ("Qwest"), a Colorado corporation, and
American Fiber Network, Inc. ("CLEC"), a Delaware corporation, (each identified for purposes of this Agreement in the
signature blocks below, and referred to separately as a "Party" or collectively as the "Parties"). The undersigned Partes have
read and agree to the terms and conditions set forth in this Agreement.
Name: L. T. Christensen
American Fiber Network, Inc.:
r-518D2EB01EBe.D"'JBy: i~:!s¡=:: Bpp H.
Name: Robert Heath
Qwest Corporation: ~OlFC6BD54l"=iJ.r~_
By: DocuSlnned i' L T Chnstensen
Title:
Date:
Director Wholesale Contract
11/17/2010
Title:
Date:
Executive Vice President
11/17/2010
NOTICE INFORMATION: All wntten notices required under this Agreement shall be sent to the following:
Qwest Corpration
Director - Wholesale Contract
1801 California Street, 24th Floor
Denver, CO 80202
Phone: [phone]
Fax: [phone]
Email: intagreelWgwest.com
With copy to:
Qwest Law Department
Wholesale Interconnection
1801 California Street, 10th Floor
Denver, CO 80202
Phone: [phone]
Email: Legal.nterconnectionlWgwest.com
With copy to (Corporate Ofce):
Robert Heath
Executive Vice President
American Fiber Network, Inc.
9401 Indian Creek Parkay, Suite 140
Overland Park, KS 66210
Phone: [phone]
Fax: [phone]
robhlWsbcqlobal.net
CLCE:
Robert Heath
Executive Vice President
. American Fiber Network, Inc.
8206 Old Moss Rd.
Dallas, TX 75231
Phone: [phone]
Fax: [phone]
rob.heathlWafnltd.com
APPLICABLE STATES:~ South Dakota~ Utah
Qwest agrees to offer and CLEC intends to purchase Service in
the states indicated below by CLEC's signatory initialing (or an
"X") on the applicable blanks. Note: If CLEC chooses to
indicate Washington, CLEC must select only one (1) of the
Washington Servce offerings. CLEC may not change its
Washington selection after this Agreement is executed.
Washington 7.0 (with Commercial Penormance
Measures and Reporting, Penormance Targets and
Service Credits, as described in Section 7.0 of
Attachment 2 to this Agreement); or~~~~
X
X~~~~
Arizona
Colorado
Idaho
Iowa
Minnesota
Montana
Nebraska
New Mexico
North Dakota
Oregon
~ Washington 8.0 (with Service Penormance Measures
and Reporting and Penormance Assurance Plan
(PID/PAP) for Washington only, as described in Section
8.0 of Attchment 2 to this Agreement).
~ Wyoming
November 3, 2010/mmslAmerican Fiber Network, Inc.. Qwest QLSpTM MSA - (v10-15-10) Page 1 of 11
(AZ=CDS-101102-0061); (CO= CDS-101102-0062); (IA= CDS-101102-o063); (10= CDS-101102-o064); (MN= CDS-101102-o065);
(MT= CDS-1 011 02-0066); (NO= CDS-1 011 02-0067); (NE= CDS-1 011 02-0068); (NM= CDS-1 011 02-0069); (OR= CDS-1 011 02-0070);
(SO= CDS-101102-0071); (UT= CDS-101102-0072); tNA= CDS-101102-0073); ('= CDS-101102-0074)
DocuSign Envelope ID: BBF4CF9F-1446-4BE4-9329-7E509E532E07
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.WHEREAS, CLEC desires to purchase from Qwest cein cobinations of Netor Element, ancilary functions, and additional
features, including without limitation, the local Loop, Port, swiching, and Shared Transport.
Now, therefore, in consideration of the tenns and conditions contined herein, CLEC and Qwst mutually agree as follows:
1. Definitions. Capitalized tenns used herein are defined in
Attchment 1.
2. Effective Date. This Agreement is effective upon the
later of (i) January 4, 2011 or (ii) the date that it is fully executed by all
of the Parties (.Effective Date").
2.1 CLEC's Qwest Platonn Plus™ Master Services Agreement,
if any, is tenninated immediately upon execution of this Agreement,
and Owest will provide CLEC local platfonn services only pursuant to
the tenns and conditions of this Agreement. The effectve biling date
for OLSP services will be the latest date of execution by the Parties.
3. Term. The tenn of this Agreement begins on the
Effecive Date and continues through December 31, 2013. In th
event that at the expiration of this Agreement CLEC has any remaining
Customers served under this Agreement, Owest may immediately
convert CLEC to an equivalent altemative service at market-based
wholesale rates.
4. Scope of Agreement; Service Provisionina; Controllna
Documents; Change of Law; Eligibilty for Services under this
Agreement; Non-Applicability of Change Management Process.
4.1 The Servces ("Services") described in this Agreement will
only be provided in Owests incumbent LEC servce terrtory in the
states of Arizona, Colorado, Idaho, Iowa, Minnesta, Montana,
Nebraska, New Mexico, North Dakota, Oregon, South Dakot, Uth,
Washington and Wyoming.
4.2 In the event of a conflict in any term of any documents that
govem the provision of Service hereunder, the following order of
precedence will apply in descending order of control: an Attachment,
Rate Sheet, this Agreement, and any effectve Order Fonn hereunder.
The Parties agree that the Services offered and purchased under this
Agreement are subject to compliance with Applicable Law and
obtaining any domestic or foreign approvals and authorizations
required or advisable.
4.3 The provisions in this Agreement are intended to be in
compliance with and based on the existing state of Applicable Law,
including but not limited to Federal rules, regulations, and laws, as of
the Effective Date ("Exsting Rules"). Nothing in this Agreement shall
be deemed an admission by Owest or CLEC conceming the
interpretation or effect of the Existing Rules or an admission by Owest
or CLEC that the Existing Rules should not be changed, vacated,
dismissed, stayed or modified. Nothing in this Agreement shall
preclude or estop Qwest or CLEC from taking any position in any
forum conceming the proper interpretation or effect of the Existing
Rules or concerning whether the Existing Rules should be changed,
vacated, dismissed, stayed or modified.
4.4 If any change in Applicable Law materially impairs a Party's
abilty to perfnn or obtain a benefit under this Agreement, both Parties
agree to negotiate in good faith such changes as may be necessary to
address such material impainnent.
4.5 To receive services under this Agreement, CLEC must be a
certified CLEC under Applicable Law. CLEC may not purchase or
utilize Services covered under this Agreement for its own
administrative use or for the use by an Affliate.
4.6 Except as otherwise provided in this Agreement, the Parties
agree that Services provided under this Agreement are not subject to
the Qwest Wholesale Change Management Process ("CMP"), Qwests
Perfonnance Indicators ("PID"), Perfonnance Assurance Plan ("PAP"),
or any other wholesale service quality standards, or liquidated
damages and remedies. Except as otherwse provided, CLEC hereby
waives any rights it may have under the PID, PAP and all other
wholesale service quality standards to liquidated damages, and
remedies with respect to Services provided pursuant to this
Agreement. Any CLEe-proposed changes to the attributes of any
Service or process enhancements will be communicated through the
standard accunt interfaces. Change requests common to shared
systems and processes subject to CMP wil continue to be addressed
via the CMP procedures.
5. CLEC Information. CLEC agrees to work with Owest in
good faith to promptly complete or update, as applicable, Qwests
"New Customer Questionnaire" to the extent that CLEC has not
already done so, and CLEC shall hold Owest hannless for any
damages to or claims from CLEC caused by CLEC's failure to promptly
complete or update the questionnaire.
6. Financial Terms.
6.1 The description of the Service and applicable rates are set
forth in the Attchments hereto and Rate Sheets. The. Parties agree
that the referenced rates are just and reasonable.
6.2 Taxes. Fees. and other Governmental Impositions. .
All charges for Services provided herein are exclusive of any federal,
state, or local sales, use, excise, gross receipts, transaction or similar
taes, fees or surcharges ("Tax or "Taxes"). Taxes resulting from the
perfonnance of this Agreement shall be borne by the Part upon which
the obligation for payment is imposed under Applicable Law, even if
the obligation to collect and remit such Taxes is placed upon the other
Part. However, where the sellng Part is specifically pennited by
Applicable Law to collect such Taxes from the purchasing Part, such
Taxes shall be bome by the Part purchasing the service. Taxes
shall be biled as a separate item on the invoice in accordance with
Applicable Law. The Part biling such Taxes shall, at the written
request of the Part being biled, provide the biled Party with detailed
infonnation regarding biled Taxes, including the applicable Tax
jurisdiction, rate, and base upon which the Tax is applied. If either
Part (the Contesting Part) contests the application of any Tax
collected by the other Part (the Collecting Part), the Collecting Part
shall reasonably cooperate in good faith with the Contesting Parts
challenge, provided that the Contesting Part pays all reasonable costs
incurred by the Collecting Part. The Contesting Part is entitled to the
benefit of any refund or recovery resulting from the contest, provided
that the Contesting Part has paid the Tax contested. If the
purchasing Part provides the sellng Part with a resale or other
exemption certificate, the sellng Part shall exempt the purchasing
Part if the sellng Part accepts the certifcate in good faith. If a Part
becomes aware that any Tax is incorrecty or erroneously collected by
that Part from the other Part or paid by the other Part to that Part,
the Part that received such Tax shall refund the incorrctly or
errneously collected Tax or paid Tax to the other Party.
6.3 Each Part is solely reponsible for any tax on its corporate
existence, status or income and each Part shall be solely responsible
for all taxes on its own business, the measure of which is its own net
income or net worth and shall be responsible for any related tax filings,
November 3, 2010/mms/American Fiber Network, Inc.Qwest QLSpTM MSA - (v1 0-15-1 0) Page 2 of 11
(AZ=CDS-101102-0061); (CO= CDS-101102-0062); (IA= CDS-101102-o063); (10= CDS-101102-0064); (MN= CDS-101102-0065);
(MT= CDS-101102-0066); (NO= CDS-101102-0067); (NE= CDS-101102.0068); (NM= CDS-101102-o069); (OR= CDS-101102-0070);
(SO= CDS-1 011 02-0071); (UT= CDS-1 011 02-0072); NVA= CDS-1 011 02-0073); NV= CDS-1 011 02-0074)
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l DocuSign Envelope ID: BBF4CF9F-1446-BE4-9329-7E509E532E07
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. payment, protest, audit and litigation. Each Part shall be solely
responsible for the biling, collection and proper remittnce of all
applicable Taxes relating to its own services provided to its own
Customers.
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7. Intellecual Property.
7.1 Except for a license to use any facilties or equipment
(including softare) solely for the purpses of this Agreement or to
recive Service solely as provided in this Agreement or as specifcally
required by the then-applicable federal rules and regulations relating to
Services provided under this Agreement, nothing contained in this
Agreement shall be construed as the grant of a license, either express
or implied, with respect to any patent, copyright, trade name,
trademart, service mart, trade secret, or other proprietary interest or
intellectual propert, now or hereafter owned, controlled or licensable
by either Part. Neither Part may use any patent, copyrght, trade
name, trademark, service mart, trade secret, nor other proprietary
interest or intellecual propert, now or hereafter owned, controlled or
licensable by either Part without execution of a separate wrtten
agreement between the Parties.
7.2 Subject to the general Indemnity provisions of this
Agreement, each Part (an Indemnifying Part) shall indemnif andhold the other Part (an Indemnified Part) harmless from and against
any loss, cost, expense or liabilty arising out of a claim that the
services provided by the Indemnifying Part provided or used pursuant
to the terms of this Agreement misappropriate or otherwse violate the
intellectual propert rights of any third party. The obligation for
indemnification recited in this paragraph shall not extend to
infringement which results from:
A. any combination of the facilities or servce of the
Indemnifying Part with facilties or service of any other Person
(including the Indemnified Part but excluding the Indemnifying
Part and any of its Affliates), which combination is not made by
or at the direction of the Indemnifying Part or is not reasonably
necessary to CLEC's use of the Services offered by Qwest under
this Agreement; or
B. any modification made to the facilities or services of the
Indemnifying Part by, on behalf of, or at the request of the
Indemnified Part and not required by the Indemnifing Part.
7.3 In the event of any claim, the Indemnifing Part may, at its
sole option, obtain the riht for the Indemnified Part to continue to use
any infringing facilty or service or replace or modify any infringing
facilty or service to make Such facilty or service non-infringing.
7.4 If the Indemnifying Part is not reasonably able to obtain the
right for continued use or to replace or modify the facilty or service as
provided above and either the facUity or service is held to be infringing
by a court of competent jurisdiction or the Indemnifying Part
reasonably believes that the facilty or service wil be held to infringe,
the Indemnifying Part wil notify the Indemnified Part and the Parties
will negotiate in good faith regarding reasonable modifications to this
Agreement necssary to mitigate damage or comply with an injunction
which may result from such infringement or allow cessation of further
infringement.
7.5 The Indemnifying Part may request that the Indemnified
Part take steps to mitigate damages resulting from the infringement or
alleged infringement including, but not limited to, accpting
modifications to the facilties or services, and such request shall not be
unreasonably denied.
7.6 To the extent reuired under Applicable Law, Qwest shall
use commercially reasonable effort to obtain, from it vendors who
have licensed intellectual proper rights to Qwest in connection with
Services provided hereunder, licenses under such intellectal propery
rights as necessary for CLEC to use such Services as contemplated
hereunder and at least in the same manner used by Qwest for the
Servces provided hereunder, Qwest shall notify CLEC immediately in
the event that Qwest believes it has used its commercially reasonable
efforts to obtain such rights, but has been unsuccesful in obtaining
such rights. Nothing in this subsction shall be construed in any way
to condition, limit, or alter a Parts indemnifcation obligations under
Section 7.2, preceing.
7.7. Neither Part shall without the express wrtten permission of the
other Part, state or imply that it is connected, or in any way affliated
with the other or its Affliates; it is part of a joint business association or
any similar arrangement with the other or its Affliates; the other Party
and its Affliates are in any way sponsoring, endorsing or certifying it
and its goods and services; or with respect to its marteting, advertising
or promotional activities or materials, stae or imply that the services
are in any way associated with or originated from the other Part or
any of its Affliates. In addition, CLEC, including its employees,
representatives and agents, wil not state or otherwise indicate, directly
or indirectly, to its end-users or prospective end-users: (a) that they will
be Qwest customers or that they may Obtain Qwest service frm CLEC
or (b) that CLEC has or the end-user wil have any relationship with
Qwest. Without limiting the foregoing, CLEC must not use a name,
trademart, service mart, copyrght or any other intellectual propert
owned by Qwest or its Affliates, except that CLEC may comunicate
that Qwest is one of the underlying carriers from which CLEC
purchases services if CLEC has obtained the prior wrtten consent of
the Qwest Law Department. This is a non-e)(clusive agreement.
Nothing in this Agreement prevents Qwest from offering to sell or
sellng any servce to other parties.
7.8 Nothing in this Secion prevents either Part from truthfully
describing the Services it uses to provide service to its End User
Customers, provided it does not represent the Services as originating
from the other Part or its Affliates or otherwse attempt to sell its End
User Customers using the name of the other Party or its Affliates.
Qwests name and the names of its affliates are proprietary and
nothing in this Agreement constitutes a license authorzing their use,
and in no event will CLEC, including its employees, representatives
and agents, attempt to sell any Services to its end-users using the
name, brand or identity of Qwest or Qwests Affliates in any way.
7.9 Because a breach of the material provisions of this Section 7
may cause irrparable harm for which monetary damages may be
inadequate, in addition to other available remedies, the non-breaching
Part may seek injunctive relief.
8. Financial Responsibilty Payment and Security.
8.1 Payment Obligation. Amounts payable under this
Agreement are due and payable within thirt (30) Days after the date of
invoice ("Payment Due Date"). If the Payment Due Date falls on a
Sunday or on a holiday which is observed on a Monday, the payment
date wil be the first non-holiday day following such Sunday or holiday.
If such a payment date falls on a Saturday or on a holiday which is
observed on Tuesday, Wednesday, Thursday or Friday, the payment
date shall be the last non-holiday day preceding such Saturday or
holiday. For invoices distributed electronically, the date of the invoice
date is the same as if the invoice were biled on paper, not the date the
electronic delivery occurs. If CLEC fails to make payment on or before
the Payment Due Date, Qwst may invoke all available rights and
remedies.
November 3, 2010/mms/American Fiber Networt, Inc.Qwest QLspm MSA - (v10-15-10) Page 3 of 11
(AZ=CDS-101102-0061); (CO= CDS-101102-0062); (IA= CDS-101102-Q063); (10= CDS-101102-Q06); (MN= CDS-101102-Q65);
(MT= CDS-101102-Q066); (NO= CDS-101102-Q067); (NE= CDS-101102-0068); (NM= CDS-101102-Q069); (OR= CDS-101102-0070);
(SO= CDS-101102-0071); (UT= CDS-101102-0072); ~A= CDS-101102-0073); (W= CDS-101102-Q074)
DocuSign Envelope ID: BBF4CF9F-1446-4BE4-9329-7E509E532E07
8.2 Cessation of Order Processing. Qwest may discontinue
processing orders for Service for any breach by CLEC of this
Agreement, including without limitation, the failure of CLEC to make full
payment for Services, less any good faith disputed amount as provided
for in this Agreement, within thirt (30) Days following the Payment
Due Date; provided that Qwest has first notified CLEC in wring at
least ten (10) business days prior to discontinuing the procssing of
orders for Services. If Qwest does not refuse to accept additional
orders for Services on the date specifed in the ten (10) business days
notice, and CLEC's non-cmpliance continues, nothing contained
herein shall preclude Qwests right to refuse to accpt additional orders
for Service from CLEC without further notice. For order prossing to
resume, CLEC will be required to cure any breach and make full
payment of all past-due charges for Services not disputed in good faith
under this Agreement, and Qwest may require a deposit (or recalculate
the deposit) pursuant to Section 8.5. In addition to other remedies that
may be available at law or equity, Qwest reserves the right to seek
equitable relief including injunctive relief and specific performance.
8.3 Disconnection. Qwest may disconnect any Services
provided under this Agreement for any breach by CLEC of this
Agreement that is not cured by CLEC in accrdance with Secon 11
herein, including without limitation, failure by CLEC to make full
payment for such Service, less any good faith disputed amount as
provided for in this Agreement, within sixt (60) Days following the
Payment Due Date provided that Qwest has first notified CLEC in
wrting at least ten (10) business days prior to disconnecting Services.
CLEC wil pay the applicable charge set forth in the Rate Sheet
required to reconnect Service for each End User Customer
disconnected pursuant to this Section 8.3. In case of such
disconnection, all applicable undisputed charges, including termination
charges, will become due and payable. If Qwest does not disconnect
CLEC's Service on the date specified in the ten (10) business days
notice, and CLEC's noncompliance continues, nothing contained
herein shall preclude Qwests right to disconnect any or all Servces.
For reconnection of the Service to occur, CLEC wil be required to
make full payment of all past and current undisputed charges under
this Agreement for Services and Qwest may require a deposit (or
recalculate the deposit) pursuant to Section 8.5. In addition to other
remedies that may be available at law or equity, Qwest reserves the
right to seek equitable relief, including injunctive relief and specific
performance. Notwthstanding the foregoing, Qwest will not effect a
disconnection pursuant to this Section 8.3 in such manner that CLEC
may not reasonably comply with Applicable Law conceming End User
Customer disconnection and notification, provided that, the foregoing is
subject to CLEC's reasonable dilgence in effecting such compliance.
8.4 Billng Disputes. Should CLEC dispute, in good faith, and
withhold payment on any portion of the charges under this Agreement,
CLEC will notify Qwest in writing within fifteen (15) Days following the
Payment Due Date identifyng the amount, reason and rationale of
such dispute. At a minimum, CLEC will pay all undisputed amounts
due to Qwest. Both CLEC and Qwest agree to expedite the
investigation of any disputed amounts, promptly provide reasonably
requested documentation regarding the amount disputed, and work in
good faith in an effort to resolve and settle the dispute through informal
means prior to invoking any other rights or remedies.
f'i
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in favor of CLEC, Qwest will credit CLEC's bil for the amount of .
the disputed charges and any late payment charges that have
been assessed no later than the second Bil Date after the
reolution of the dispute.
B. If CLEC pays the disputed charges and the dispute is
reolved in favor of Qwest, no further action is required. If CLEC
pays the charges disputed at the time of payment or at any time
thereafter, and the dispute is resolved in favor of the CLEC,
Qwt will adjust the Biling, usually within two Biling cycles after
the resolution of the dispute, as follows: Qwest will credit the
CLEC's bil for the disputed amount and any associated interest;
or if the disputed amount is greater than the bil to be credited,
pay the remaining amount to CLEC.
C. The interest calculated on the disputed amounts will be the
same rate as late payment charges. In no event, however, will
any late payment charges be assessed on any previously
assessed late payment charges.
D. If CLEC fails to dispute a rate or charge within 60 Days
following the invoice date on which the rate or charge appeared,
adjustment will be made on a going-forward basis only, beginning
with the date of the dispute.
8.5 Security Deposits. In the event of a material adverse
change in CLEC's financial condition subsequent to the Effecive Date
of this Agreement, Qwest may request a security deposit. A "material
adverse change in financial condition" means CLEC is a new CLEC
with no established credit history, or is a CLEC that has not
established satisfactry credit with Qwest, or the Part is repeatedly
delinquent in making its payments, or is being reconnected after a
disconnection of Service or discontinuance of the processing of orders
by Qwest due to a previous failure to pay undisputed charges in a .
timely manner or due to the failure by CLEC to cure a breach of this
Agreement in a timely manner. Qwest may require a deposit to be
held as security for the payment of charges before the orders from
CLEC will be provisioned and completed or before reconnection of
Service. "Repeatedly Delinquent" means any payment of a material
amount of total monthly Biling under this Agreement received afer the
Payment Due Date, three (3) or more times during the last twelve (12)
month period. The deposit may not exceed the estimated total monthly
charges for a two (2) month period based upon recent Billng. The
deposit may be an irrevocable bank letter of credit, a letter of credit
with terms and conditions acceptable to Qwest, or some other form of
mutually accptable security such as a cash deposit. The deposit may
be adjusted by CLEC's actual monthly average charges, payment
history under this Agreement, or other relevant factors, but in no event
wil the security deposit exceed five millon dollars ($5,000,000.00).
Required deposits are due and payable within thirt (30) Days after
demand and non-payment is subject to the terms and provisions of
Section 8.2 and Section 8.3 of this Agreement.
8.6 Interest on Deposits. Any interest earned on cash deposits
will be credited to CLEC in the amount actually earned or at the rate
set forth in Section 8.7 below, whichever is lower, except as otherwse
required by law, provided that, for elimination of doubt, the Partes
agree that such deposits are not subject to state laws or regulations
relating to consumer or End User Customer cash deposits. Cash
deposits and accrued interest, if applicable, will be credited to CLEC's
accunt or refunded, as appropriate, upon the earlier of the expiration
of the term of this Agreement or the establishment of satisfactory credit
with Qwest, which wil generally be one full year of consecutive timely
payments of undisputed amounts in full by CLEC. Upon a materialchange in financial standing, CLEC may request, and Qwest wil
consider, a recalculation of the deposit. The fact that a deposit has
A. If CLEC disputes charges and does not pay such charges by
the Payment Due Date, such charges may be subject to late
payment charges. If the disputed charges have been withheld
and the dispute is resolved in favor of Qwest, CLEC will pay the
disputed amount and applicable late payment charges no later
than the next Bil Date following the resolution. CLEC may not
continue to withhold the disputed amount following the initial
resolution while pursuing further dispute resolution. If the
disputed charges have been withheld and the dispute is resolved
November 3, 2010/mmslAmerican Fiber Network, Inc.Qwest QLspm MSA- (v1Q-15-10) Page 4 of 11
(AZ=CDS-101102-0061); (CO= CDS-101102-0062); (IA= CDS-101102-0063); (10= CDS-101102-0064); (MN= CDS-101102-o065);
(MT= CDS-1 011 02-0066); (ND= CDS-1 011 02-0067); (NE= CDS-1 011 02-0068); (NM= CD5-1 011 02-0069); (OR= CDS-1 011 02-0070);
(SD= CDS-1 011 02-0071); (UT= CDS-1 011 02-0072); lN A= CDS-1 011 02-0073); tN= CDS-1 011 02-0074)
.
DocuSign Envelope ID: BBF4CF9F-1446-4BE4-9329-7E509E532E07
.. . . been made does not relieve CLEC from any requiremen of this
Agreement.
8.7 . Late Payent Charge. If any portion of the payment is
received by Owst after the Payment Due Date, or if any portion of the
paY!'ent is received by Qwest in funds that are not immediately
available, then a late payment charge will be due to Qwest. The late
payment charge is the portion of the payment not received by the
Payment Due Date multiplied by a late factor. The late factor is the
lesser of (i) the highest interest rate (in decimal value) which may be
levied by law for commercial transactons, compounded daily for the
number of Days from the Payment Due Date to and including the date
that the CLEC actually makes the payment to Qwest; or (ii) 0.000407
per Day, compounded daily for the number of Days from the Payment
Due Date to and including the date that the CLEC actually makes the
payment to Qwest.
8.8 CLEC must not remit payment for the Servces with funds
obtained through the American Recovery and Reinvestment Act (or
ARRA) or other similar stimulus grants or loans that would obligate
Qwest to provide certin information or perform certin functons
unl~ss ~hos~ functions and ~bligations are specifically agreed to by the
parties in this Agreement or in an amendment to this Agreement.
9. Conversions. If CLEC is obtaining service from
Qwest under an arrngement or agreement that includes the
application of termination liabilty assessment (TLA) or minimum period
charges, and if CLEC wishes to convert such services to a Service
under this Agreement, the conversion of such services will not be
delayed due to the applicabilty of TLA or minimum period charges.
The applicabilty of such charges is govemed by the terms of the
original agreement, Tariff or arrangement. Nothing. herein will be
construed as expanding the rights otherwise granted by this
Agreement or by law to elect to make such conversions.,in 10. Customer Contact. CLEC, or CLEC's authorized agent,
are the single point of contact for its End User Customers' service
need.s~ in?luding without limitation, sales, service design, order taking,
proisioning, change orders, training, maintenance, trouble reports,
repair, post-sale servicing, Biling, collecon and inquiry. CLEC wil
inform its End User Customers that they are End User Customers of
CLEC. CLEC's End User Customers contacting Qwest will be
instructed to contact CLEC, and Qwest's End User Customers
contacting CLEC will be instructed to contact Qwest. In responding to
calls, neither Part wil make disparaging remarks about the other
Part. To the extent the correct provider can be determined
mis~irected calls received by either Part wil be referred to the prope~
provider of Local Exchange Service; however, nothing in this
Agreement shall be deemed to prohibit Owst or CLEC from
discussing its product and services with CLEC's or Qwest's End User
Customers who call the other Part.
10.1 In the event Qwest terminates Service to CLEC for any
reason, CLEC wil provide any and all necessary notice to its End User
Customers of the termination. In no case wil Qwest be responsible for
providing such notice to CLEC's End User Customers.
11. Defult and Breach. If either Part defaults in the payment
of any amount due hereunder, or if either Part violates any other
material proision of this Agreement and such default or violation
continues for thirt (30) Days after written notice thereof, the other
Part may terminate this Agreement and seek relief in accrdance with
any remedy available under this Agreement, including without
limitation, the Dispute Resolution provisions of Section 25 herein and
in addition to the foregoing, Qwest may cease to accept orders fro~
CLEC for Services in accrdance with Section 8.2 above. The
remedies available to each Part pursuant to this Agreent are not to
be considered exclusive of one another and wil be cumulative.
12. Limitation of Liabilty.
12.1 CLEC's exclusive remedies for claims under this Agreement
are limited to CLEC's proven direct damages unless CLEC's damages
are otherwse limited by this Agreement to outge credits or other
service creits, in which case Qwests totl liabilty wil not exced the
aggregate amount of any applicable credits due.
12.2 Except for indemnification and payment obligations under
this Agreement, neither Part shall be liable to the other for indirec,
incidental, consequential, exemplary, punitive, or special damages,
including, without limitation, damages for lost profits,
lost revenues, lost
savings suffered by the other Party regardless of the form of action,
whether in contract, warranty, strict liabilit, tort, including, without
limitation, negligence of any kind and regardless of whether the Parties
know the possibilty that such damages could result.
12.3 Nothing contained in this Secton shall limit either Part's
liabilty to the other for willful misconduct, provided that, a Par's
liabilty to the other Part pursuant to the foregoing exclusion, other
than direct damages, will be limited to a total cap equal to one hundred
per cent (100%) of the annualized run rate of total amounts charged by
Qwest to CLEC under this Agreement.
13. Indemnity.
13.1 The Parties agree that unless otherwse specifically set forth
in this Agreement, the following constitute the sole indemnifcation
obligations between and among the Partes:
A. Each Part (the Indemnifyng Party) agres to release,
indemnify, defend and hold harmless the other Part and each of
its offcers, directors, employees and agents (each, an
Indemnitee) from and against and in respect of any loss, debt,
liabilty, damage, obligation, claim, demand, judgment or
settlement of any nature or kind, known or unknown, liquidated or
unliquidated including, but not limited to, reasonable cots and
expenses (including attomeys' fees), whether suffered, made,
instituted, or asserted by any Person or èntity, for invasion of
privacy, bodily injury or death of any Persn or Persons, or for
loss, damage to, or destruction of tangible propert, whether or
not owned by others, resulting from the Indemnifying Parts
breach of or failure to perform under this Agreement, regardless
of the form of action, whether in contract, warrnty, strict liabilty,
or tort including (without limitaion) negligence of any kind.
B. In the cae of claims or losses alleged or incurred by an End
User Customer of either Part arising out of or in connection with
Servces provided to the End User Customer by the Part, the
Part whose End User Customer alleged or incurred such claims
or loss (the Indemnifying Part) shall defend and indemnify the
other Part and each of its offcers, direcors, employees and
agents (each, an Indemnified Part) against any and all such
claims or loss by the Indemnifying Parts End User Customers
regardless of whether the underlying Servce was provided or was
provisioned by the Indemnified Part, unless the loss was caused
by the gross negligence or wilful misconduct of the Indemnified
Part. The obligation to indemnify with respect to claims of the
Indemnifying Part's End User Customers shall not extend to any
claims for physical bodily injury or death of any Person or
persons, or for loss, damage to, or destruction of tangible
propert, whether or not owned by others, alleged to have
resulted directly frm the negligence or intentional conduct of the
No
Qw'''t
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(MT= CDS-101102-Q066); (NO= CDS-101102-Q067); (NE= CDS-101102-Q068); (NM= CDS-101102-Q69); (OR= CDS-101102-Q070);
(50= CDS-101102-0071); (UT= CDS-101102-Q072); rNA= CDS-101102-0073); rN= CDS-101102-Q074)
DocuSign Envelope ID: BBF4CF9F-1446-4BE4-9329-7E509E532E07
"
QWEST LOCAL SERVICES PLATFORM™ AGREEMENT
ATTACHMENT 1. DEFINITIONS
"Act" means the Communications Act of 1934 (47 U.S.C. 151 et. se.), as
amended.
"Advanced Intellgent Networ" or "AIN" is a Telecmmunictions netwrk
architecture in which call processing, call routing and netwrk management
are provided by means of centralized databases.
"Affliate" means a Person that (directly or indirectly) owns or contrls, is
owned or controlled by, or is under common ownership or control with,
another person. For purposes of this paragraph, the tenn 'own' means to
own an equity interest (or the equivalent thereof) of more than 10 percent.
"Automatic Location Identifcation" or "ALI" is the automatic display at the
Public Safety Answering Point of the caller's telephone number, the
address/location of the telephone and supplementary emergency services
infonnation for Enhanced 911 (E911).
"Applicable Law" means all laws, statutes, common law including, but not
limited to, the Act, the regulations, rules, and final orders of the FCC, a
state regulatory authority, and any final orders and decisions of a court of
competent jurisdiction reviewing the regulations, rules, or orders of the
FCC or a state regulatory authority.
"Bil Date" means the date on which a Biling period ends, as identifed on
the bil.
"Biling" involves the provision of appropriate usage data by one
Telecommunications Carrer to another to facilitate Customer Biling with
attendant acknowledgments and status reports. It also involves the
exchange of infonnation between Telecommunications Carriers to process
claims and adjustments.
"Carrer" or "Common Carrier" See Telecommunications Carrer.
"Central Ofce" means a building or a space within a building where
transmission facilities or circuits are connected or switched.
"Commercial Mobile Radio Service" or "CMRS" is defined in 47 U.S.C.
Section 332 and FCC rules and orders interpreting that statute.
"Communications Assistance for Law Enforcement Acf' or "CALEA" refers
to the duties and obligations of Carriers under Section 229 of the Act.
"Confidential Infonnation" means any infonnation that is not generally
available to the public, whether of a technical, business, or other nature
and that: (a) the receiving Part knows or has reason to know is
confidential, proprietary, or trade secret infonnation of the disclosing Part;
and/or (b) is of such a nature that the receiving Part should reasonably
understand that the disclosing Part desires to protect such infonnation
against unrestricted disclosure. Confidential Infonnation wil not include
infonnation that is in the public domain through no breach of this
Agreement by the receiving Part or is already known or is independently
developed by the receiving Part.
"Customer" means the Persn purchasing a Telecommunications Service
or an infonnation service or both frm a Carrer.
"Day" means calendar days unless otherwise specified.
"Demarcation Point" is defined as the point at which the LEC ceases to
own or control Customer Premises wiring including without limitation inside
wiring.
"Directory Assistance Datbase"contains only those published and n.
listed telephone number listings obtained by Qwest from its own End Us, ~
Customers and other Telecommunications Carriers.
"Directory Assistance Service" includes, but is not limited to, making
available to callers, upon request, infonnation contained in the Directory
Assistance Database. Directory Assistance Service includes, where
available, the option to complete the call at the caller's direction.
"Due Date" means the specifc date on which the requested Service is to
be available to the CLEC or to CLEC's End User Customer, as applicable.
"End User Customer" means a third part retail Customer that subscribes
to a Telecommunications Service provided by either of the Parties or by
another Carrer or by two (2) or more Carrers.
"Environmental Hazard" means any substance the presence, use,
transport, abandonment or disposal of which (i) requires investigation,
remediation, compensation, fine or penalty under any Applicable Law
(including, without limitation, the Comprehensive Environmental Response
Compensation and Liabilty Act, Superfnd Amendment and
Reauthorization Act, Resurce Conservation Recovery Act, the
Occupational Safety and Health Act and provisions with similar purposes in
applicable foreign, stae and local jurisdictions) or (ii) poses risks to human
health, safety or the environment (including, without limitation, indoor,
outdoor or orbital space environments) and is regulated under any
Applicable Law.
"FCC" means the Federal Communications Commission.
"Interexchange Carrer" or "IXC" means a Carrer that provides InterLTA
or IntraLATA Toll service.
"Line Infonnation Database" or "L1DB" stores various telephone .,
numbers and Special Biling Number (SBN) data used by operator servicè"
systems to process and bil Altemately Biled Services (ABS) calls. The
operator servces system accsses L1DB data to provide originating line
(callng number), Biling number and teiinating line (called number)infonnation. L1DB is used for callng card validation, fraud prevention,
Biling or service restrictions and the sub-accunt infonnation to be
included on the call's Billng record. Telcordia's GR-446-CORE defines the
interface between the administration system and L1DB including specific
message fonnats (Telcordia's TR-NWP-000029, Section 10).
"Line Side" refers to End Offce Switch connections that have been
programmed to treat the circuit as a local line connected to a tenninating
station (e.g., an End User Customer's telephone station set, a PBX,
answering machine, facsimile machine, computer, or similar customer
device).
"Local Exchange Carrer" or "LEC" means añý Carrier that is engaged in
the provision of Telephone Exchange Service or Exchange Access. Such
tenn does not include a Carrer insofar as such Carrier is engaged in the
provision of Commercal Mobile Radio Service under Section 332(c) of the
Act, except to the extent that the FCC finds that such service should be
included in the definition of such tenn.
"Loop" or "Unbundled Loop" is defined as a transmission facilty betwen a
distribution frame (or its equivalent) in a Qwest Central Offce and the Loop
Demarction Point at an End User Customer's Premises
"Local Service Request" or "LSR" means the industry standard fonns and
supporting documentation used for ordering local services.
November 3, 2010/mms/American Fiber Network, Inc.
Qwest QLSpTM MSA _ (v1 0-15-1 0) Page 10 of 11
(AZ=CDS-101102-Q061); (CO= CDS-101102-0062); (IA= CDS-101102-Q063); (10= CDS-101102-0064); (MN= CDS-101102-0065);
(MT= CDS-101102-0066); (NO= CDS-101102-0067); (NE= CDS-101102-Q68); (NM= CDS-101102-0069); (OR= CDS-101102-0070);
(SO= CDS-101102-Q071); (UT= CDS-101102-0072); INA= CDS-101102-0073); tN= CDS-101102-0074)
. f
DocuSign Envelope ID: BBF4CF9F-1446-BE4-9329-7E509E532E07
QWEST LOCAL SERVICES PLATFORM TM AGREEMENT
ATTACHMENT 1. DEFINITIONS
Ascellaneous Charges" mean charges that Qwest may assess in addition
Wlcurrng and nonrecurrng rates set forh in the Rate Sheet, for activitiesCLEC requests Qwest to perform, activities CLEC authorizes, or charges
that. .are a result of CLEC's actions, such as cancellation charges,
additional labor and maintenance. Miscellaneous Charges are not already
included in Qwests recurrng or nonrecurrng rates. Miscellaneous
Charges shall be contained in or referenced in the Rate Sheet.
"Network Element" is a facilit or equipment used in the provision of
Telecommunications Service or an information service or both. It also
includes features, functons, and capabilties that are provided by means of
such facifty or equipment, including subscrber numbers databases
signaling systems, and information suffcient for Billng and' collection o~used in the transmission, routing, or other provision of a
Telecommunications Service or an information service or both, as is more
fully described in this Agrement.
"Operational Support Systems" or "OSS" mean pre-ordering, Provisioning,
maintenance, repair and billng systems.
"Order Form" means servce order request forms issued by Qwest, as
amended frm time to time.
"Persn" is a general term meaning an individual or association,
corporation, firm, joint-stock company, organization, partnership, trust or
any other form or kind of entit.
"Port" means a line or trunk connection point, including a line card and
associated peripheral equipment, on a Central Ofce Switch but does not
include Switch features. The Port serves as the hardware termination for
line or Trunk Side facilities connected to the Central Ofce Switch. Each
Line Side Port is typically associated with one or more telephone numbers
that serve as the Customer's netwrk addre.
~mises" refers to Qwests Central Ofces and Serving Wire Centers' all'1Il11::;dingS or similar structures owned, leased, or otherwse controlled' by
Qwest that house its network facilities: all structures that house Qwst
facilties on public rihts-of-way, including but not limited to vaults
containing Loop concentrators or similar structures; and all land owned,
leased, or otherwse controlled by Qwest that is adjacent to these Central
Offces, Wire Centers, buildings and structures.
"Proof of Authorization" or "POA" shall consist of verification of the End
User Customer's selection and authorization adequate to document the
End User Customer's selection of its local service provider and may take
the form of a third part verification format.
"Provisioning" involves the exchange of information between
Telecommunications Carriers where one executes a request for a set of
products and services from the other with attendant acknowledgments and
status reports.
"Public Switched Network" includes all Switches and transmission facilities,
whether by wire or radio, provided by any Common Carrer including LECs,
IXCs and CMRS providers that use the North American Numbering Plan in
conection with the provision of switched services.
"Servng Wire Center" denotes the Wire Center from which dial tone for
local exchange service would normally be provided to a particular
Customer Premises.
Accss Tandem Switches), and between Tandem Switches within the
Local Calling Area, as described more fully in this Agreement.
"Switch" means a switching device employed by a Carrier within the Public
Switched Netwrk. Switch includes but is not limited to End Offce
Switches, Tandem Switches, Accss Tandem Swiches, Remote Switching
Modules, and Packet Switches. Switches may be employed as a
combination of End Offcefandem Switches.
"Switched Acess Traffc," as specifically defined in Qwests interstate
Switched Accss Tariff, is traffc that originates at one of the Parts End
User Customers and terminates at an IXC Point of Presence, or originates
at an IXC Point of Presence and terminates at one of the Part's End User
Customers, whether or not the traffc transit the other Parts netwrk.
"Taritr as used throughout this Agreement refers to Qwst interstate
Tariff and state Tariff, price lists, and price schedules.
"Telecommunications Carrer" means any provider of Telecommunications
Services, except that such term does not includeaggregators of
Telecommunications Services (as defined in Secion 226 of the Act). A
Telecommunications Carrer shall be treated as a Common Carrer under
the Act only to the extent that it is engaged in providing
Telecommunications Services, except that the FCC shall determine
whether the provision of fixed and mobile satellte service shall be treated
as common carriage.
"Telecommunications Services" means the offering of telecommunications
for a fee directly to the public, or to such classes of users as to be
effectively available directly to the public, regardless of the facilties used.
"Telephone Exchange Service" means a Service within a telephone
exchange, or within a connected system of telephone exchanges within the
same exchange area operated to fumish to End User Customers
intercommunicting Servce of the character ordinarily fumished by a single
exchange, and which is covered by the exchange Service charge, or
comparable Service provided through a system of Switches, transmission
equipment or other facilties (or combinations thereof) by which a
subscriber can originate and terminate a Telecommunicaions Service.
"Trunk Side" refers to Switch connections that have been programmed to
treat the circuit as conneced to another switching entity.
"Wire Center" denotes a building or space wihin a building that serves as
an aggregation point on a given Carrer's netwrk, where transmission
facilities are connected or switched. Wire Center can also denote a
building where one or more Central Offes, used for the provision of basic
exchange Telecommunications Services and acces Servces, are located.
Terms not otherwse defined here but defined in the Act and the orders and
the rules implementing the Act or elsewhere in this Agreement, shall have
the meaning defined there. The definition of terms that are included here
and are also defined in the Act, or its implementing orders or rules, are
intended to include the definition as set forth in the Act and the rules
implementing the Act.
"Shared Transport" is defined as local interoffce transmission facilties
shared by more than one Carrer, including Qwest, between End Offce
Switches, betwn End Ofce Switches and Tandem Switches (local and
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(MT= CDS-101102-Q066); (NO= CDS-101102-Q067): (NE= CDS-101102-0068): (NM= CDS-101102-Q069); (OR= CDS-101102-Q070);
(SO= CDS-101102-Q071): (UT= CDS-101102-0072): tNA= CDS-101102-Q073): ('= CDS-101102-0074)
ff'
, DocuSign Envelope ID: BBF4CF9F-1446-4BE4-9329-7E509E532E07
.1.0
.
.
QWEST LOCAL SERVICES PLATFORMQi AGREEMENT
ATTACHMENT 2-QLSPQi Service Description
Qwst will provide Qwest Locl Services Platfonnl!
("QLSPl) Service according to the tenns and conditions
set forth in the QLSP Agreement between the Parties (the
"Agreement") and in this Attachment 2 to the Agreement,
which is incoorated into and made a part of the Agreement
(this "Attchment"). Except as otherwise set forth in this
Attchment, capitalized tenns used but not otherwise
defined herein have the definitions assigned to them in the
Agreement. CLEC may use QLSP Services to provide any
Telecommunications Services, infonnation servces (or both)
that CLEC chooses to offer to the extent that such service
are granted herein or not limited hereby.
1.2.1 Pursuant to the order issued by the FCC
pertining to the availabilty of Unbundled Network Element
("UNE") Loops under Section 251 (c)(3) of the Act in itsReport and Order-Petition of Qwest Corpration for
Forbearance Pursuant to 47 U.S.C. § 16O(c in the Omaha
Metropolitan Statistical Area, FCC 05-170, WC Docket No.
04-223, (effective September 16, 2005), Qwest will provide
to CLEC the Loop element of QLSP Services purchased in
the following nine Omaha Nebraska Wire Centers under the
tenns and conditions of the Agreement and this Attchment
at Rates provided in the Rate Sheet: Omaha Douglas;
Omaha Izard Street; Omaha 90th Street; Omaha Fort Street;
Omaha Fowler Street; Omaha 0 Stret; Omaha 78th Street;
Omaha 135th Street; and Omaha 156th Street.
1.2.2 The following QLSP Service types will be
combined with 2-wire loops: QLSP Business; QLSP Centrex
(including Centrex 21); Centrex Plus; Centron in Minnesota
only; QLSP ISDN BRI; QLSP PAL; QLSP PBX Analog non-
DID and 1-Way DID Trunks; and QLSP ResidentiaL.
1.1 General QLSP Service Description.
1.1.1 QLSP Services consist of Local Switching and
Shared Transport in combination. Qwest Advanced
Intellgent Netwrk ("AIN") Services, e.g., remote access
forwrding, and Qwest Voice Messaging Services ("VMS")
may also be purchased with compatible QLSP Servces.
These Network Elements will be provided in compliance wih
all Telcordia and other industry standards and technical and
perfonnance specifications to allow CLEC to combine the
QLSP Service with a compatible voicemail product andstutter dial tone. Qwest will provide accs to 911
emergency services and directory listings in accrdance with
the tenns and conditions of CLEC's intercnnection
agreements ("I CAs"), except that the business end user rate
in the applicable tariff applies to all end user premium and
privacy directory listings (with the exception of residential
additional listings, i.e., USOC RL T) when services are
provisioned to CLEC under this Agreement whether CLEC's
end user is a residential end user or a business end user.
As part of the QLSP Service, Qwst combines the Netwrk
Elements that make up QLSP Service with analog/digital
capable Loops, with such Loops (including services such as
line splitting) being provided in accordance with the rates,
tenns and conditions of the CLEC's ICAs. CLEC may also
purchase Qwest Commercial High Speed Intemet (HSI)
Service (also known as Qwest Digital Subsber Linel
(DSL)), under a separate Services agreement, to be used
with compatible QLSP Service.
1.2.3 QLSP PBX Analog 2-Way DID Trunks will be
combined with 4 wire loops.
1.3 Local Switching. The Local Switching Netwrk Element
("Local Switching") is collectively the Line Side and TrunkSide facilties. in the local servng Qwest end offce Switch
which provides the basic switching function, the port, plus
the features, functions, and capabilties of the switch
including all compatible, available, and loaded vertcal
features (e.g., anonymous call rejection) that are loaded in
that switch. Vertical features are softare atributes on end
offce Switches and are listed on the Qwst wholesale
website. Qwest signaling is provided with Local Switching
solely as described in Section 1.4.2 of this Attchment. The
following Local Switching port are available with QLSP
Servce: Analog Line Port, Digital Line Port Supporting
Basic Rate InterfaceIntegrated Services Digital Netwrk
("BRI ISDN"), and Analog Trunk Port.
1.3.1 Analog Line Port. Line Port attributes include:
telephone number; dial tone; signaling (Loop or ground
start); on/off hook detection; audible and power ringing;
Automatic Message Acunting (AMA Recording); and
blocking options.
1.1.2 QLSP Service is available in six different service
arrangements, each of which is described more fully below:
QLSP Residential; QLSP Business; QLSP Centrex
(including Centrex 21, Centrex Plus and, in Minnesota only,Centron); QLSP ISDN BRI; QLSP Public Accss Lines
("PAl); QLSP PBX Analog DID and non-DID (one way and
two way) trunks.
1.3.2 Digital Line Port Supporting SRI ISDN. BRI ISDN
is a digital architecture that provides integrated voice and
data capabilty (2 wire). A BRI ISDN Port is a Digital 2B+D
(2 Bearer Channels for voice or data and 1 Delta Channel forsignaling and D Channel Packet) Line Side Switch
connecton with BRI ISDN voice and data basic elements.
For flexibilty and customization, optional features can be
added. BRI ISDN Port does not offer B Channel Packet
service capabilities. The serving arrngement cofonns to
the intemationally develope, published, and regnized
standards generated by Intemational Telegraph and
Telephone Union (fonnerly CCITT).
1.1.3 Nothing in this Attachment or the Agrementprecludes Qwest frm withdrawing availabilty of
comparable, functionally equivalent services from it retail
end user customers. In the event of such withdrawal or
discontinuation, Qwest may also withdraw availabilty of the
equivalent QLSP Service.
1.2 Combination of QLSP Service with Loops. Except as
described below, the Loop will be provided by Qwest under
the applicable ICAs in effect between Qwest and CLEC at
the time the order is placed. As part of the QLSP Service,
Qwest will combine the Local Switching and Shared
Transpo Netwrk Elements with the Loop.
1.3.3.1 Analog trunk Port provide a 2-Way
Analog Trunk with DID, E&M Signaling and 2-Wire or
4-Wire connèctions. This Trunk Side connecion
inherently includes hunting within the trunk group.
1.3.3 Analog Trunk Port. DSO analog trunk Ports can be
configured as DID, DOD, and tw-way.
November 3, 2010/mms/American Fiber Network, Inc.
Attchment 2 - QLSPQi - (v8-20-10)
(AZ=CDS-101102-0061); (CO= CDS-101102-0062); (IA= CDS-101102-Q63); (10= CDS-101102-Q064); (MN=CDS-101102-Q065);
(MT= CDS-101102-0066); (ND= CDS-101102-0067); (NE= CDS-101102-Q068); (NM= CDS-101102-Q069); (OR= CDS-101102-0070);
(SD= CDS-101102-0071); (UT= CDS-101102-Q072); fNA= CDS-101102-0073); lN= CDS-101102-Q074)
"~
DocuSign Envelope ID: BBF4CF9F-1446-4BE4-9329-7E509E532E07 \
1.3.3.2 All trnks are designed as 4-Wire leaving
the Central Offce. For 2-Wire servce, the trunks are
converted at the End User Customets loction.
QWEST LOCAL SERVICES PLATFORM~ AGREEMENT
ATTACHMENT 2-QLSP~ Service Description
record; and callng card, billed to third number, and collect '." '.
call infonnation used in processing Altemately Biled .
Servces (ABS).
1.3.3.3. Two-way analog DID trunks are capable of
initiating out going calls, and may be equipped with
either rotary or touch-tone (DTMF) for this purpe.
When the trunk is equipped with DID call transfer
feature, both the trunk and telephone instrments
must be equipped with DTMF.
1.4.5 The ICNAM database is used with certin end
offce Switch features to provide the calling parts name to
CLEC's End User Customer with the applicable feature
capabilty. The ICNAM database contains currnt listed
name data by working telephone number served or
administered by Qwest, including listed name data provided
by other Telecommunications Carrers partcipating in
Qwests callng name delivery service arrangement.1.3.3.4 Two-way analog DID trunks require E&M
signaling. Qwest wil use Type i and II E&M
signaling to provide these trunks to the PBX. Type II
E&M signaling from Qwest to the PBX will be
handled as a special assembly reuest on an
Individual Case Basis.
1.4.6 Qwest will provide the listed name of the callng
part that relates to the callng telephone number (when the
infonnation is actually available in Qwests database and the
delivery is not blocked or otherwise limited by the callng
part or other appropriate request).
1.3.4 Usage. Local Switching Usage is biled on a
Minute of Use ("MOU" basis as described wihin this
Attachment. Rates for "Local Switch Usage" or "Locl
Switch MOUs" are provided in the QLSP Rate Sheet.
1.4.7 For CLEC's QLSP End User Customers, Qwest
will load and update CLEC's QLSP End User Customers'
name infonnation into the L1DB and ICNAM databases frm
CLEC's completed servce orders. CLEC is responsible for
the accracy of its End User Customers' infonnation.1.4 Vertical Features and Ancilary Functions and Services.
1.4.1 QLSP Service includes nondiscriminatory access to
all vertical features that are loaded in the Local serving
Qwest end offce switch.
1.4.8 Qwest wil exercise reasonable effort to provide
accurate and complete L1DB and ICNAM infonnation. The
infonnation is provided on an as-is basis with all faults.
Qwest does not warrnt or guarantee the correctness or the
completeness of such infonnation; however, Qwest wil
accs the same database for CLEC's QLSP End User
Customers as Qwest accsses for its own End User
Customers. Qwest will not be liable for system outage or
inaccesibilty or for losses arising from the authorized use of .
the data by CLEC.
1.4.2 Local Switching includes use of Qwests signaling
network (ISUP call set-up) solely for Local Traffc. "Locl
Traffc" and "Local Calls" means calls that originate and
tenninate within the Local Callng Area as defined in the
Qwest tariff. Qwest will provide service contrl point in the
same manner, and via the same signaling links, as Qwst
uses such servce control point and signaling links to
provide service to its End User Customers served by that
switch. Qwests call related databases include the Line
Infonnation Database (L1DB), Intemetwork Callng Name
Database (ICNAM), 8XX Database for toll free callng, AIN
Databases, and Local Number Portbilty Database. CLEC
will not have acces to Qwests AIN-based services that
qualify for proprietary treatment, except as expressly
provided for in the Agreement or this Attchment. Local
Switching does not include use of Qwests signaling netwrk
for Toll Traffc. "Toll Traffc" and "Toll Calls" means intra local
accss and transport area ("LATA") or interLTA calls that
originate and tenninate outside of the Local Callng Area as
defined in the Qwest tariff. For all Toll Traffc originated by
or tenninated to CLEC's QLSP End User Customer, Qwest
may bil applicable tariff charges, including SS7 message
charges (ISDN User Part (ISUP) and Transaction
Capabilities Application Part (TCAP)), to the Interexchange
Carrier (IXC) or other wholesale SS7 provider.
1.4.9 Qwest will not charge CLEC for the storage of
CLEC's QLSP End User Customers' infonnation in the L1DB
or ICNAM databases.
1.5 Shared Transport and Toll.
1.4.3 ICNAM and L1DB. CLEC will have non-
discriminatory accss to Qwests L1DB database and ICNAM
database as part of the delivery of QLSP Service.
1.5.1 Shared Transport. The Shared Transport
Netwrk Element ("Shared Transport") provides the
collecve interoffce transmission facilties shared by various
Carrers (including Qwest) betwn end-offce switches and
betwen end-offce switches and local tandem switches
within the Local Calling Area. Shared Transport uses the
existing routing tables resident in Qwest switches to carr
the End User Customets originating and tenninating
local/extended area service interoffce Local traffc on the
Qwest interoffce message trunk network. CLEC traffc will
be carred on the same transmission facilties between end-
offce switches, between end-offce switches and tandem
switches and between tandem switches on the same
network facilties that Qwest uses for its own traffc. Shared
Transport does not include use of tandem switches or
transport between tandem switches and end-offce switches
for Local Calls that originate from end users served by non-
Qwest Telecommunications Carrers ("Carrer(s)" which
tenninate to QLSP End Users.1.4.4 The L1DB database contains the following data:
various telephone line numbers and special billng number
(SBN) data; originating line (callng number); billng number
and tenninating line (called number) infonnation; callng card
validation; fraud prevention; Biling or service restrictions;
sub-account infonnation to be included on the calls Biling
1.5.2 Originating Toll Calls from, and tenninating Toll
Calls to, QLSP End Users will be delivered to/from the
designated IXCs from the Qwest end-offce switches and
access tandems. Use of access tandem switches are not
November 3, 2010/mms/American Fiber Network, Inc.
Attchment 2 - QLSPQì - (v8-2Q-10)
(AZ=CDS-1 011 02-0061); (CO= CDS-1 011 02-0062); (IA= CDS-1 011 02-0063); (10= CDS-1 011 02-0064); (MN= CDS-1 011 02-0065);
(MT= CDS-1 011 02-0066); (NO= CDS-1011 02-0067); (NE= CDS-1 011 02-068); (NM= CDS-1 01102-0069); (OR= CDS-101102-0070);
(SO= CDS-101102-o071); (UT= CDS-101102-0072); tNA= CDS-101102-0073); tN= CDS-101102-0074)
2 .
, DocSign Envelope ID: BBF4CF9F-1446-BE4-9329-7E509E532E07
,.
.'
.
.
QWEST LOCAL SERVICES PLATFORMiI AGREEMENT
ATTACHMENT 2-QLSPiI Service Description
included in the Agreement or this Attchment and accss
tandem charges, if any, may be biled by Qwest to the IXC(s)
under the applicable accs tariff.
of an analog Line Side Port and Shared Transport provided
under the Agreement with an analog - 2 wire voice grade
Loop provided in accordance with CLEC's ICAs, except for
those Loops that are otherwse provided for in the
Agreement.1.5.3 IntraLATA and InterLATA Carier Designation.
QLSP includes the capabilty for selection of the interLATA
and intraLATA Toll provider(s) on a 2-Primary Interexchange
Carrer (PiC) basis. CLEC wil designate the PiC
assignment(s) on behalf of its End User Customers for
interLTA and intra LATA Service. All CLEC initiated PIC
changes will be in accordance with all Applicable Laws, rules
and regulations. Qwest will not be liable for CLEC's
improper PiC change requests.
1.5.4 Qwest IntraLATA Toll Local Primary
Interexchange Carrier ("LPIC") 5123. Qwest does not
authorize CLEC to offer, request, or select Qwest LPIC 5123
service to CLEC's End User Customers for intraLATA toll
service wih any QLSP Servce in any state. In the event
CLEC assigns the Qwest LPIC 5123 to CLEC's End User
Customers, Qwest will bil CLEC and CLEC will pay Qwest
the rates contained or reference in the attached Rate
Sheet.
1.6.5 QLSP PBX is available to CLEC for CLEC's
business End User Customers.
1.6.5.1 PBX analog non-DID trunks are combinations
of an analog Line Side Port and Shared Transport
provided under the Agreement with an analog - 2 wire
voice grade Loop provided in accoance with CLEC's
ICAs, except for those Loops that are otherwse
provided for in the Agreement.
1.6.5.2 PBX with analog 1-way DID trnks are
combinations of a DID trunk Port and Shared Transport
provided under the Agreement with an Analog - 2 wire
voice grade Loop provided in accordance with CLEC's
ICAs, except for those Loops that are otherwse
provided for in the Agreement.
1.5.5 Usage. Shared Transport is biled on a MOU
basis as described wiin this Attchment. Rates for
.Shared Transport Usage" or .Shared Transport MOUs" are
provided in the QL$P Rate Sheet.
1.6.5.3 PBX with analog 2- way DID trunks are
combinations of a DID trunk Port and Share Transport
provided under the Agreement with an Analog - 4 wire
voice grade Loop provided in accordance with CLEC's
ICAs, except for those Loops that are otherwise
provided for in the Agreement.1.6 QLSP Servce Arngement Descriptions.
1.6.1 QLSP Business is available to CLEC for CLEC's
business End User Customers and is the combination of an
analog Line Side Port and Shared Transport provided under
the Agreement with an analog - 2 wire voice grade Loop
provided in accrdance with CLEC's ICAs, except for those
Loops that are otherwse provided for in the Agreeent.
1.6.6 QLSP Residential is available to CLEC for CLEC's
residential End User Customers and is the combination of an
analog Line Side Port and Shared Transport provided under
the Agreement with an analog - 2 wire voice grade Loop
provided in accrdance with CLEC's ICAs, except as
otherwse provided for in the Agreement. QLSP Residential
may be ordered and provisioned only for residential End
User Customer application. The definition of residential
service is the same as in Qwests retail tariff as applied to
Qwests End User Customers.
1.6.2 QLSP Centrex is available to CLEC for CLEC's
business End User Customers. QLSP Centrx Service
include Centrex 21, Centrex Plus and, in Minnesota only,
Centron, and are the combination of an analog Line Side
Port and Shared Transport provided under the Agreement
with an analog - 2 wire voice grade Loop provided in
accrdance wih CLEC's I CAs, except for those Loops that
are otherwse provided for in the Agreement.
1.6.6.1 In order for CLEC to receive QLSP
Residential rates via the monthly Residential End User
Credit provided in the Rate Sheet, CLEC must identify
residential end users by working telephone number
(WTN) utilzing the LSR process as described in the
Qwest wholesale website.1.6.2.1 CLEC may request a conversion from Centrex
21, Centrex-Plus or Centron service to QLSP Busines or
QLSP Residential. The Conversion NRC(s) provided in
the Rate Sheet will apply.
2.0 Additional Terms and Conditions and Service Features.
2.1 Qwest does not warrant the availabilit of facilties at any
serving wire center. QLSP Services will not be available if
facilties are not available. Qwest represents and warrants
that it will not otherwise restrict facilities eligible to provide
QLSP Service and that any and all facilties that would
otherwse be available for retail service to a Qwest End User
Customer will be considered eligible for use by CLEC for
QLSP Service to serve that same End User Customer.
1.6.2.2 Qwest will provide access to Customer
Management System (CMS) with QLSP-Centrex at the
rates set forth in the Rate Sheet.
1.6.3 QLSP ISDN BRI is available to CLEC for CLEC's
End User Customers and is the combination of a Digital Line
Side Port (supportng BRI ISDN), and Shared Transport
provided under the Agreement with a Basic Rate ISDN-
capable Loop provided in accordance with CLEC's ICAs,
except for those Loops that are otherwise provided for in the
Agreement.
2.2 Loop Start ("LPS") to Ground Start ("GST") and GST to
LST Changes ("LPS/GST Change") are available with
QLSP Services. POTS Services (e.g., a QLSP Centrex 21
line) can functionally and operationally be provisioned as
either LPS or GST. Unless specifically requested otherwse,
Qwest provisions POTS Services as LPS. GST is generally1.6.4 QLSP PAL is available to CLEC for only CLEC's
Payphone Servce Providers (PSPs) and is the combination
November 3, 2010/mms/American Fiber Network, Inc.
Attchment 2 - QLSPiI - (v8-2Q-10)
(AZ=CDS-101102-0061); (CO= CDS-101102-0062); (IA= CDS-101102-Q063); (10= CDS-101102-0064); (MN= CDS-101102-0065);
(MT= CDS-101102-Q066); (ND= CDS-101102-Q067); (NE= CDS-101102-Q068); (NM= CDS-101102-0069); (OR= CDS-101102-0070);
(SD= CDS-101102-0071); (UT= CDS-101102-Q072); tNA= CDS-101102-0073); tN= CDS-101102-Q074)
3
DocuSign Envelope ID: BBF4CF9F-1446-4BE4-9329-7E509E532E07
'..
"
QWEST LOCAL SERVICES PLATFORM~ AGREEMENT
ATTACHMENT 2-QLSP~ Service Description
If Qwest develops and deploys new local switch features for .-
its End User Customers, those switch features wil be .
available with QLSP Service in the same areas and subject
to the same limitations. The raes that Qwest charges for
such new local switch features wil not in any case be higher
than the retail rate Qwest charges for such features.
provisioned for Private Branch Exchange ("PBX") type
services. LPS/GST Changes allow the CLEC to request a
facilty served by LPS to be changed to GST or vice versa.
Additional information and ordering requirements are
detailed on the Qwest Wholesale website.
2.3
2.2.1 The Subsequent Order Charge provided in the
QLSP Rate Sheet and the Qwest retail Tariff nonrecurrng
charge ("NRC") for LPS/GST Changes, less an 18%
wholesale discount, will be added to service orders
requesting LPS/GST Changes.
Daily Usage Feed (DUF). Qwest will provide to CLEC
certin originating and terminating call res ("usage
information") generated by CLEC's QLSP end user via a
DUF.
2.7
2.8 Nothing in the Agreement alters or affect CLEC's right to
receive any applicable universal service subsidy or other
similar payments.
2.3.1 Qwest will provide to CLEC Local Call usage
information within Qwests control with respect to calls
originated by or terminated to CLEC QLSP End User
Customers in the form of the actual information that is
comparable to the information Qwest uses to bil its own End
User Customers.
2.3.2 Qwest will provide to CLEC usage information
necessary for CLEC to bil for interLATA and intraLATA
exchange accss to the IXC (excluding intraLATA usage
information if Qwest LPIC 5123 is selected as the intraLATA
Toll provider) in the form of either the actual usage or a
negotiated or approved surrgate for this information, as
such biling is described and allow under section 3.7 of
this Attchment. These exchange access records will be
provided as Category 11 EMI records via the DUF.
2.3.3 Qwest wil provide DUF records for the following:
all usage occurrences bilable to CLEC's QLSP lines,
including Busy Line Verify (BLV), Busy Line Interrupt (BLI);
originating local usage; usage sensitive CLASS features;
and Qwest-provided intraLATA toll.
2.3.4 Local Call usage records wil be provided as
Category 01 or Category 10 EMI records via the DUF.
Terminating Local Call usage records are not collected or
available and will not be provided.
2.4 Feature and interLATA or intra LATA PIC changes or
additions for QLSP, will be processed concurrntly with the
QLSP order as specified by CLEC.
2.9 Qwst Operator Service and Directory Asistance Services
are provided under the terms and conditions of CLEC's
ICAs.
2.5 Accss to 911/E911 emergency Services for CLEC's End
User Customers wil be available in accordance with CLEC's
ICAs. If Qwest is no longer obligated to provide access to
911/E911 emergency services in accrdance with 47 U.S.C.
§251, Qwest will then provide such services under the
Agreement with respect to all CLEC QLSP Service End User
Customers and new QLSP Service End User Customers, to
the same degree and extent that 911/E911 emergency
services were provided by Qwest prior to the elimination of
911/E911 emergency services as an obligation under 47
U.S.C. §251.
3.0 Rates and Charges.
2.6 Qwest AI N and VMS are offered on a comercial basis and
may be purchased with QLSP at the rates set forth in the
attached Rate Sheet. Retail promotions may not be
combined with QLSP.
3.1 The recurrng ("MRC") and NRC rates for QLSP Services
and all associated QLSP applicable usage-based rates and
miscellaneous charges are set forth or incorporated by
reference into the attached QLSP Rate Sheets. Rates for
QLSP Services are in addition to the applicable rates for
elements and Service provided under CLEC's ICAs.
Applicable intercarrier compensation rates and charges
(such as access charges, reciprocal compensation, and
other charges for elements and services) are applicable and
are provided under a separate Agreement or Tariff.
3.2 QLSP rates Effctive Date through Term. Starting on the
Effecive Date of the Agreement, rates for the Service wil be
those provided or referenced in the attached Rate Sheet.
The MRCs for the switch port wil be adjusted annually,
effective January 1 of each year through the term of the
Agreement. CLEC is eligible for and will receive discounts .
on the Basic Plan switch port MRCs if it meets the volume
plans described below. Discounts are not cumulative and
Qwest wil apply the highest discount rate for which CLEC
qualifies. Basic Plan MRCs will apply if CLEC does not
qualify for any discount.
3.2.1 90% YOY Volume Retention Plan: If the
number of CLEC's QLSP total lines as of October 31 of
each year equals or exceeds 90% of the sum of
CLEC's QLSP total lines as of October 31 of the
preceding year, CLEC will qualify for a 10% discount off
of the Business Port and a 2% discount off of the
Residential Port MRCs applicable during the next
calendar year.
3.2.4 115% YOY Volume Growth Plan: If the
number of CLEC's total QLSP lines as of October 31 of
each year equals or exceeds 115% of the sum of
CLEC's total QLSP lines as of October 31 of the
preceding year, and the YOY line increase is equal to
or greater than one thousand five hundred (1,500)
QLSP lines, CLEC wil qualify for a 30% discount off of
the Business Port MRCs and a 6% discount off of the
Residential Port MRCs applicable during the next
calendar year.
3.3 For purposes of counting CLEC's total QLSP lines in section
3.2 as of October 31 of each year, Qwest wil include all
QLSP lines, if any, from the previous year. For example, to
determine 2011 QLSP rates, Qwest wil use the total number
November 3, 2010/mms/American Fiber Network, Inc.
Attchment 2 - QLSP~ - (v8-2Q-1O)
(AZ=CDS-101102-0061); (CO= CDS-101102-0062); (IA= CDS-101102-o063); (10= CDS-101102-o064); (MN= CDS-101102-0065);
(MT= CDS-101102-0066); (ND= CDS-101102-o067); (NE= CDS-101102-0068); (NM= CDS-101102-0069); (OR= CDS-101102-0070);
(SD= CDS-101102-0071); (UT= CDS-101102-0072); N-A= CDS-101102-0073); (WY= CDS-101102-0074)
.4
./DocuSign Envelope ID: BBF4CF9F.1446-4BE4-9329-7E509E532E07
.
.3.7
.
QWEST LOCAL SERVICES PLATFORMlI AGREEMENT
ATTACHMENT 2-QLSPlI Service Description
3.4
of CLEC's QLSP lines as of Ocober 31, 2009 compared to
CLEC's total number of QLSP lines as of October 31, 2010
in order to calculate CLEC's discount eligibilit on January 4,
2011. Each subsequent adjustment will be effective on each
January 1 during the term of the Agreement.
Except as otherwse provided herein, the Loop element
combined with a QLSP Service wil be provided in
accordance with CLEC's ICAs with Qwest at the rates set
fort in those ICAs.
including but not limited to flat rate transport charges, in
accordance with the applicable Tarif
3.8 Local Switching Usage and Shared Transport Minute of
Use (MOU) This secion describes the use of the Qwest
network for different call tyes originated by or terminated to
QLSP End Users. This section does not affect Qwests
rights to charge IXCs for signaling as described in Section
1.4.2 of this Attachment.
3.5
3.4.1 Loops provided under the Agreement. Upon
thirt (30) Days notice via the standard commercial
notification process, Qwest may change monthly recurrng
charges for the Omaha, Nebraska Loop elements provided
under the Agreement. Additionally, notwthstanding the
rates reflected in the Nebraska QLSP Rate Sheet, the
Parties understand and agree. that Qwest has the right to
adjust commercial port rates in Nebraska after the Nebraska
PSC issues a final order related to Application No.
C-3554/PI-112 and CLEC's continued use of any Services in
Nebraska constitues its accptance of such updated rates.
CLEC wil be responsible for billng its QLSP End User
Customers for all Miscellaneous Charges and surcharges
required of CLEC by statute, reulation or as otherwse
required.
3.8.2 Originating IntrOffce Local Calls. This
originating Local Call requires switching by the local serving
Qwst end offce and other interoffce switching for Local
trffc. When this call type is originated by a QLSP end user,
Local Switch Usage per MOU and Shared Transport per
MOU charges provided in the Rate Sheet will apply. For
these call tyes that also terminate to an end user served by
a non-Qwest Carrer, Qwest may pay that Carrer certin
terminating compensation charges under terms and
conditions of a separate ICA
3.8.1 Originating IntraOfce Local Calls - This
originating Local Call requires switching by the local serving
Qwest end offce Switch only. When this call type is
originated by a QLSP End User, Local Switch Usage
charges provided in the QLSP Rate Sheet will apply. For
these call types that also terminate to an end user served by
a Carrer, Qwest may pay that Carrier certin terminating
compensation charges under terms and conditions of a
separate ICA.
3.6 CLEC will pay Qwest the PiC change charge associated with
CLEC End User Customer changes of interL TA or
intrLATA Carrers. Any change in CLEC's End User
Customers' interLATA or intraLATA Carrer must be
requested by CLEC on behalf of its End User Customer.
Intercarrier Compensation. Except as specifically
described in this Section, the Agrement does not change or
amend applicable intercarrer compensation arrangements
(including but not limited to Switched Acce, Signaling, orTransit charges) between any parties, including between
Qwet and Carrers or IXCs.
3.8.3 Originating IXC Toll Calls. This originating Toll
Call requires switching by the local serving Qwest end offce.
If the QLSP End Usets selected IXC does not have direct
trunking to the local serving Qwest end offce, Shared
Transport is required to deliver that call to the Access
Tandem for delivery to the IXC. When this call type is
originated by a QLSP end user, Local Switch Usage
provided in the QLSP Rate Sheet applies. Additionally, if
Shared Transport is necessary to deliver the call to the
Accss Tandem, Shared Transport Usage charges provided
in the QLSP Rate Sheet wil apply. For these call types that
require Shared Transport, Qwest retains its rights to bil the
IXC for Tandem elements under the Tariff.
3.7.1 Switched Access. For QLSP End User
Customer(s), Qwest wil not charge to or collect from the IXC
usage based end offce and loop Switched Access charges
(such as Switched Access Local Switching, End Offce
Shared Port, Tandem Transmission and Carrer Common
Line) for InterLTA or IntrLATA Toll Calls originating or
terminating from that QLSP End User Customets line to an
IXC.
3.8.4 Terminating IntraOfce and InterOffce Local
Calls. This terminating Local Call requires switching by the
local servng Qwest end offce and in certain instances other
interoffce switching within the Local Callng area. When a
call is terminated to a QLSP end user, no charges will apply
under QLSP. For these call types that originate from an end
user served by a Carrer, Qwest retains its rights to bil that
Carrer certain Transit charges as descrbed in Section 3.7
above.
3.7.2 Signaling. Qwest retains its rights to charge IXCs
for signaling usage (IS UP Signal Formulation, ISUP Signal
Transport, and ISUP Signal Switching, as well as L1DB,
ICNAM and 8XX) associated with interLATA and intrLATA
Toll Calls originated by or terminated to a QLSP End User
under the applicable Tari.
3.7.3 Transit. For any call originated by an end user
served by a Carrier that routes through Qwests network and
which terminates to a QLSP End User, Qwest retains its
rights to bill the originating Carrer Transit charges for that
call under the originating Carriets Agreement.
3.8.5 Terminating IXC Toll Calls. This terminating Toll
Call always requires switching by the local serving Qwest
end offce. If the originating callets IXC does not have direct
trunking to the QLSP end usets local serving Qwest end
offce switch, Shared Transport is required to terminate the
call to the receiving QLSP end user. When this call type is
terminated to a QLSP end user, Local Switch Usage
charges provided in the Rate Sheet will apply. Additionally,
if Shared Transport is necessary to deliver the call to the
QLSP end user from the access tandem, Share Transport
3.7.4 Other. Qwest retains it rights to billXCs or other
Carrers, as applicable, any and all other accss charges
and assessments not expressly addressed in this section,
November 3, 2010/mmslAmerican Fiber Network, Inc.
Attachment 2 - QLSPlI - (v8-2Q-10)
(AZ=CDS-101102-0061); (CO= CDS-101102-0062); (IA= CDS-101102-0063); (10= CDS-101102-0064); (MN= CDS-101102-0065);
(MT= CDS-101102-006); (NO= CDS-101102-Q067); (NE= CDS-101102-0068); (NM= CDS-101102-0069); (OR= CDS-101102-0070);
(SO= CDS-101102-Q071); (UT= CDS-101102-0072); (WA= CDS-101102-0073); (W= CDS-101102-0074)
5
DocuSign Envelope ID: BBF4CF9F-1446-4BE4-9329-7E509E532E07 '.
QWEST LOCAL SERVICES PLATFORMiI AGREEMENT
ATTACHMENT 2-QLSPiI Service Description
bil its End User or oter Carrers (including Qwest), Qwest .
will work with CLEC in go fait to deliver such infonnation.
Usage charges provided in the Rate Sheet will apply. For
these call types that require Shared Transport, Qwst retains
its rights to bil the IXC for Tandem elements under the
Tariff.
3.8.6 Originating Toll Calls when QC is the
Intra LATA Toll provider. See Section 1.5.4 above.
3.9 Qwest wil have a reasonable amount of time to implement
system or other changes necesary to bil CLEC for raes or
charges associated with QLSP Serices
Qwest wil bil CLEC, on a monthly basis, within seven to ten
Days of the last day of the most recent Billing period, in an
agreed upon standard electronic fonnat. Billng infonnation
wil include a summary bill and individual End User
Customer sub-account infonnation. If CLEC needs
additional or different billng infonnation in order to properly
November 3, 2010/mmslAmerican Fiber Network, Inc.
Attchment 2 - QLSPQi - (v8-2D-10)
(AZ=CDS-1 011 02-0061); (CO= CDS-1 01102-0062); (IA= CDS-101102-0063); (10= CDS-1 011 02-0064); (MN= CDS-101102-0065);
(MT= CDS-101102-Q066); (NO= CDS-101102-0067); (NE= CDS-101102-0068); (NM= CDS-101102-Q69); (OR= CDS-101102-Q070);
(SO= CDS-101102-0071); (UT= CDS-101102-0072); INA= CDS-101102-0073); (!= CDS-101102-Q074)
3.10 QLSP Services have a one-month minimum service period
reuirement for each CLEC End User Customer. The one-
month minimum service period is the period of time that
CLEC is required to pay 100% of the MRC for the Service
even if CLEC does not retain Service for the entire month.
QLSP Services are biled month to month and wil after the
one month minimum service period is satisfied be pro-rated
for partial months based on the number of days Service was
provided.
3.11 The Subsequent Order Charge is applicable on a per order
basis when changes are requested to existing servce,
including changing a telephone number, initiating or
removing suspension of Service, denying or restoring
service, adding, removing or changing features, and other
similar requests.
4.0 Systems and Interfaces.
4.1 Qwest and CLEC wil support the use of currnt OSS
interfaces and OSS business rules for QLSP, including
electronic ordering and flow, as the same may evolve over
time.
4.2 QLSP Services are ordered utilzing the LSR process as
described in the Qwest wholesale website.
4.3 Prior to placing an order on behalf of eac End User
Customer, CLEC will be responsible for obtaining and wil
have in its possession a Proof of Authorization as set forth in
the Agreement.
4.4 When Qwst or another provider of choice, at the End User
Customets request, orders the discontinuance of the End
User Customets existing servce with CLEC, Qwest wil
render its closing bil to CLEC effective as of the
disconnection. Qwest will notify CLEC by FAX, OSS
interface, or other agreed upon processes when an End
User Customer moves to Qwest or another service provider.
Qwest will not provide CLEC or Qwest retail personnel with
the name of the other service provider selected by the End
User Customer.
4.5 The Parties will provide each other with points of contact for
order entry, problem resolution, repair, and in the event
special attention is required on service reuest.
5.0
6.0
6.1
Maintenance and Repair.
Qwst will maintain facilties and equipment that comprise
the QLSP Service provided to CLEC. CLEC or its End User
Customers may not rearrange, move, disconnect or attempt
to repair Qwest facilties or equipment, other than by
connecton or disconnection to any interface between Qwest
and the End User Customer, without the wrtten consent of
Qwest.
6.2 Qwest wil provide general repair and maintenance Services
on its facilties, including those facilites supporting QLSP
Services purchased by CLEC. Qwest will repair and restore
any equipment or any other maintainable component that
adversely impacts CLEC's use of QLSP Service. Qwest and
CLEC wil cooperate with each other to implement
procedures and processes for handling service-affecting
events. There wil be no charge for the Services provided
under this Section 6, except as set forth in the Rate Sheet.
7.0 Commercial Perfrmance Measures and Reporting,
Performance Targets and Service Credits (including in
Washington, if Washington 7.0 is selected by CLEC as
indicated on Signature Page).
Each Part wil provide suitably qualified persnnel to
perfonn its obligations under the Agreement and all QLSP
Servces in a timely and effcient manner with dilgence and
care, consistent with the professional standards of practice
in the industry, and in confonnance with Applicable Law.
The QLSP Service attributes and process enhancements are .
not subject to the Change Management Process ("CMP").
CLEC proposed changes to QLSP Service attributes and
process enhancements wil be communicated through the
standard account interfaces. Change requests common to
shared systems and processes subject to CMP will continue
to be addressed via the CMP procedures.
7.1
7.2 Qwest will provide commercial performance measurements
and reporting against established perfonnance targets with
QLSP Service. The following perfonnance measurements
will apply to QLSP Residential and QLSP Business: (a) Finn
Order Confinnations (FOCs) On Time; (b) Installation
Commitments Met; (c) Order Installation Interval; (d) Out of
Service Cleared within 24 Hours; (e) Mean Time to Restore;
and (f)Trouble Rate.
7.3 Commercial measurement definitions, methodologies,
perfonnance targets and reporting requirements are set forth
in Attachment 3 to the Agreement. Qwest wil provide CLEC
with the raw data necessary to allow CLEC to disaggregate
results at the state level. Reporting of these perfonnance
measures wil be applied for actvity beginning the first full
month of Service after January 4, 2011.
7.4 CLEC wil be entitled to service credits only for each
instance of a missed installation commitment and each
instance of an out of service condition that is not cleared
within 24 hours occurrng after January 4, 2011. All service
credits wil be applied automatically by Qwest as credit
against CLEC's bil for the billng period following the one in
which the credits were accrued. Credits for Services
provided under the Agreement wil be applied for activity
beginning the first full month after January 4, 2011. Any
6 .
DocuSign Envelope ID: BBF4CF9F-1446-4BE4-9329-7E509E532E07
.
.8.1
QWEST LOCAL SERVICES PLATFORMiE AGREEMENT
ATTACHMENT 2-QLSPiE Service Description
credits or payments related to the Services provided prior to
the first full month following January 4, 2011 and in
accordance with CMP, PID, PAP or any other whlesale
service quality standards will no longer be applied beginning
the first full month after January 4, 2011.
Eligible QLSP Service wil be included in the UNE-P PAP
results beginning the first full month following the Effective
Date of the Agreement.
8.4
8.5 Notwhstanding the dispute resolution provisions in the
Agreement, the Parties wil resolve any dispute, claim or
controversy arising out of, or relating to, the PID and/or PAP
under the dispute resolution process described in the PAP.
7.4.1 Installation Commitments Met. For each
installation commitment that Qwest, through its ow
fault, fails to meet, Qwest will provide a service credit
equal to 100% of the nonrecurrng charge for that
installation. Qwest wil use the state installation
nonrecurrng charge contained in the Agreement for
that order type in calculating the credit. The definition
of a "missed installation commitment" and the
associated exclusions are described in Attchment 3 to
the Agreement.
7.4.2 Out of Service Cleared within 24 Hours. For
each out-of-service condition that Qwest, through its
own fault, fails to resolve within 24 hours, Qwest will
provide a service credit equal to one day's recurrng
charge (monthly recurrng charge divided by 30) for
each day out of service beyond the first 24 hours. (For
example, if the out-of-service condition exists for 25 to
47 hours, CLEC will be entitled to a credit equal to the
monthly recurrng charge divided by 30. If the out-of-
service condition existed for 48 to 71 hours, the creit
would equal tw times the monthly recurring charge
divided by 30).
8.0 Service Performance Measures and Reporting and
Perfrmance Asurance Plan (PID/PAP) (for Washington
only, if Washington 8.0 is selected by CLEC as indicad
on the Signature Page to the Agreement).
If selected by CLEC under the term and conditions of the
Agreement and this Attchment, Qwest will, in Washington
only, provide performance measurements, reporting, and
remedies compliant with the Washington Performance
Indicaor Definitions ("PIDs") and the Qwest Washington
Performance Assurance Plan ("PAP") for the Services, if
eligible, provided under the Agreement and this Attchment.
Only in the state of Washington, and only if expressly
selected by CLEC under the terms and conditions of the
Agreement and this Attachment, does this PID and PAP
replace, in their entirety, the Commercial Performance
Measures and Reporting, Performnce Targets and Service
Credits terms and conditions for Services provided under the
Agreement and this Attchment outlned in Section 7.0 of
this Attachment.
8.2 The PIDs and PAP for Washington in their current form are
posted in the Qwest Wholesale PCAT, currently called
Negotiations Template Agreement PCAT, under Exhibit B
and Exhibit K for Washington, respectively. Those PIDs and
that PAP are incorprated by reference into, and made a
part of, this Attachment. Subsequent changes to the PIDs or
PAP submitted to the WUTC wil be incorporated into the
applicable exhibit as soon as they are effective either by
operation of law or WUTC order, whichever occurs first and
without furter amendment to this Attchment.
8.3 To select the Service Performance Measures and Reporting
and Performance Assurance Plan (PIDIPAP) option, CLEC
must be a certified CLEC under applicable state rules and
have elected the PID and PAP under its Washington
interconnection agreement with Qwest.
. November 3, 2010/mmslAmerican Fiber Network, Inc.
Attchment 2 - QLSPiE- (v8-20-10)
.. (AZ=CDS-101102-0061); (CO= CDS-101102-0062); (IA= CDS-101102-0063); (10= CDS-101102-006); (MN= CDS-101102-0065);
(MT= CDS-101102-0066); (NO= CDS-101102-Q067); (NE= CDS-101102-Q068); (NM= CDS-101102-0069); (OR= CDS-101102-0070);
(SO= CDS-101102-Q071); (UT= CDS-101102-Q072); tNA= CDS-101102-0073); N'= CDS-101102-0074)
7
DocuSign Envelope ID: BBF4CF9F-1446-4BE4-9329-7E509E532E07
.ATTACHMENT 3
Performance Targets for Qwest QLSP ™ Service
.
.
ATIACHMENT 3 - Perfonnance Targets for Qwest QLSp™ Service
DocuSignEnvélope ID:BBF4CF9F-1446-4BE4-9329-7E509E532E07
FOC.1 - Firm Order Confirmations (FOCs) On Time .
Purpose:
Monitors the timeliness with which Owest returns Firm Order Confirmations (FOCs) to CLECs in
response to LSRs received from CLECs, focusing on the degree to which FOCs are provided within
specified intervals.
Description:
Measures the percentage of Firm Order Confirmations (FOCs) that are provided to CLECs within the
intervals specified under "Performance Targets" below for FOC notifications.
. Includes all LSRs that are submitted through IMA-GUI and IMA-EDI interfaces that receive an FOC
during the reporting period, subject to exclusions specified below. (Acknowledgments sent
separately from an FOC (e.g., EDI 997 transactions are not included.)
. For FOC-1A, the interval measured is the period between the LSR received date/time (based on
scheduled up time) and Owests response with a FOC notification (notification date and time).
. For FOC-1B, the interval measured is the period between the application date and time, as defined
herein, and Owests response with a FOC notification (notification date and time).
. "Fully electronic" LSRs are those (1) that are received via IMA-GUI or IMA-EDI, (2) that involve no
manual intervention, and (3) for which FOCs are provided mechanically to the CLEC.
. "Electronic/manual" LSRs are received electronically via IMA-GUI or IMA-EDI and involve manual
processing.
. LSRs wil be evaluated according to the FOC interval categories shown in the "Performance
Targets" section below, based on the number of lines requested on the LSR or, where multiple
LSRs from the same CLEC are related, based on the combined number of lines requested on the
related LSRs.
Reporting Period: One month I Unit of Measure: Percent
Reporting: Disaggregation Reporting: Regionallevel.
Individual CLEC . FOC-1A: FOCs provided for fully electronic LSRs received via IMA- .
GUI or IMA-EDI
FOC-1 B: FOCs provided for electronic/manual LSRs received via
IMA-GUI or IMA-EDI
Formula:
FOC-1A = nCount of LSRs for which the original FOC's "(FOC Notification Date & Time) - (LSR
received date/time (based on scheduled up time))" is within 20 minutes) -(Total Number of
original FOC Notifications transmitted for the service category in the reporting periodH x 100
FOC-1 B = nCount of LSRs for which the original FOC's "(FOC Notification Date & Time) - (Application
Date & Time)" is within the intervals specified for the service category involved) -(Total
Number of original FOC Notifications transmitted for the service category in the reporting
period)) x 100
.
ATTACHMENT 3 - Performance Targets for Qwest QLSp™ Service
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Exclusions:.LSRs involving individual case basis (ICB) handling based on quantities of lines, as specified in the
"Performance Targets" section below, or service/request types, deemed to be projects..Hours on Weekends and holidays. (Except for FOC-1A, which only excludes hours outside the
scheduled system up time.).LSRs with CLEC-requested FOC arrangements different from standard FOC arrangements..Records with invalid product codes..Records missing data essential to the calculation of the measurement per the measure definition..Duplicate LSR numbers. (Exclusion to be eliminated upon implementation of IMA capabilty to
disallow duplicate LSR #'s.).Invalid startstop dates/times.
Product Reporting:Penormance Taraet:
FOC-1A 95% within 20 minutes
QLSP-POTS
FOC-1B 95% within standard FOC
intervals (specified below)
Standard FOC Intervals
Product Group NOTE 1 FOC
Interval
QLSP-POTS (1-39 lines) FOC-1A:20
Minutes
FOC-!B24
hrs 24 hrs
Availabilty:
Performance wil be measured
beginning the first full month of
QLSP service (for the following
month's reporting).
Notes:
LSRs with quantities above the highest number specified for each
oroduct tvoe are considered ICB.
ATTACHMENT 3 - Perfonnance Targets for Qwest QLSp™ Service
Page 3
DocuSign Envelope ID: BBF4CF9F-144-4BE4-9329-7E509E532E07
ICM.1 . Installation Commitments Met
Purpose:
Evaluates the extent to which Qwest installs services for Customers bv the scheduled due date.
Description:
Measures the percentage of orders for which the scheduled due date is met.
. All inward orders (Change, New, and Transfer order tyes) assigned a due date by Qwest and
which are completed/closed during the reporting period are measured, subject to exclusions
specified below. Change order types included in this measurement consist of all Corders
representing inward activity (with "I. and"Y" action coded line USOCs). Also included are orders with
customer-requested due dates longer than the standard interval.
. Completion date on or before the Applicable Due Date recorded by Qwest is counted as a met
due date. The Applicable Due Date is the original due date or, if changed or delayed by the
customer, the most recently revised due date, subject to the following: If Qwest changes a due
date for Qwest reasons, the Applicable Due Date is the customer-initiated due date, if any, that
is (a) subsequent to the original due date and (b) prior to a Qwest-initiated, changed due date, if
any.
Reporting Period: One month I Unit of Measure: Percent
Reporting: Disaggregation Reporting: Regional leveL.
Individual CLEC . Results for producUservices listed in Product Reporting under "MSA Type
Disaggregation" will be reported according to orders involving:
ICM-1A Dispatches (Includes within MSA and outside MSA); and
ICM-18 No dispatches.
. Results for products/services listed in Product Reporting under "Zone-type
Disaggregation" will be reported according to installations:
ICM-1C Interval Zone 1 and Interval Zone 2 areas.
.
Formula:
((Total Orders completed in the reporting period on or before the Applicable Due Date) -(Total Orders
Completed in the Reporting Period)) x 100 .
Exclusions:
. Disconnect, From (another form of disconnect) and Record order types.
. Due dates missed for standard categories of customer and non-Qwest reasons. Standard
categories of customer reasons are: previous service at the location did not have a customer-
requested disconnect order issued, no access to customer premises, and customer hold for
payment. Standard categories of non-Qwest reasons are: Weather, Disaster, and Work Stoppage.
. Records involving offcial company services.
. Records with invalid due dates or application dates.
. Records with invalid completion dates.
. Records with invalid product codes.
. Records missing data essential to the calculation of the measurement per the measure definition.
.
ATTACHMENT 3 - Perfonnance Targets for Qwest QLSp™ Service
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DocuSign Envelope ID: BBF4CF9F-1446-4BE4-9329-7E509E532E07
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.
Product Reporting Penormance Taraet:
MSA-TvDe:
QLSP-POTS QLSP-POTS (Dispatch and No Dispatch)195%
Zone-Type:
.
Availabilty:Notes:
Performance wil
be measured
beginning the first
full month of QLSP
service (for the
following month's
reporting).
ATTACHMENT 3 - Perfonnance Targets for Qwest QLSp™ Service PageS
DocuSignEnvékipe ID:BBF4CF9F-1446-4BE4-9329-7E509E532E07
011.1 . Order Installation Interval
Purpose:
Evaluates the timeliness of Qwests installation of services for CLECs, focusing on the average time to
install service.
Description:
Measures the average interval (in business days) between the application date and the com'pletion
date for service orders accepted and implemented.
. Includes all inward orders (Change, New, and Transfer order types) assigned a due date by
Qwest and which are completed/closed during the reporting period, subject to exclusions specified
below. Change order types for additional lines consist of all C orders representing inward activity.
. Intervals for each measured event are counted in whole days: the application date is day zero (0);
the day following the application date is day one (1).
. The Applicable Due Date is the original due date or, if changed or delayed by the CLEC, the most
recently revised due date, subject to the following: If Qwest changes a due date for Qwest
reasons, the Applicable Due Date is the CLEC-initiated due date, if any, that is (a~ subsequent to
the original due date and (b) prior to a Qwest-initiated, changed due date, if any. OTE 1
. Time intervals associated with CLEC-initiated due date changes or delays occurring after the
Applicable Due Date, as applied in the formula below, are calculated by subtracting the latest
Qwest-initiated due date, if anv, following the Applicable Due Date, from the subsequent CLEC-
initiated due date, if anv. NOTE
Reporting Period: One month I Unit of Measure: Average Business Days
Reporting: Disaggregation Reporting: Regional leveL.
Individual CLEC . Results for producUservices listed in Product Reporting under "MSA Type
Disaggregation" will be reported according to orders involving:
01l-1A Dispatches (Includes within MSA and outside MSA); and
011-1 B No dispatches.
. Results for products/services listed in Product Reporting under "Zone-type
Disaggregation" wil be reported accrding to installations:
01l-1C Interval Zone 1 and Interval Zone 2 areas.
.
.
Formula:
-((Order Completion Date) - (Order Application Date) - (Time interval between the Original Due Date
and the Applicable Date) - (Time intervals associated with CLEC-initiated due date changes or delays
occurring after the Applicable Due Date)) -Total Number of Orders Completed in the reporting period
Explanation: The average installation interval is derived by dividing the sum of installation intervals for
all orders (in business days) by total number of service orders completed in the reporting period.
Exclusions:
. Orders with CLEC requested due dates greater than the current standard intervaL.
. Disconnect, From (another form of disconnect) and Record order types.
. Records involving offcial company services.
. Records with invalid due dates or application dates.
. Records with invalid completion dates.
. Records with invalid product codes.
. Records missing data essential to the calculation of the measurement per the measure definition.
. Orders involving individual case basis (ICB) handling based on quantities of lines or orders
deemed to be projects.
.
ATTACHMENT 3 - Performance Targets for Qwest QLSpTM Service
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Re orted As:
Avera e business da s
Zone-T e-
Penormance Target:
QLSP-POTS (Dispatched)
QLSP-POTS (No Dispatch)
6 Days
3.5 Days
Availabilty:
Performance wil be
measured beginning in the
first full month of QLSP
service (for the following
month's reporting).
Notes:
1. According to this definition, the Applicable Due Date can
change, per successive CLEC-initiated due date changes or
delays, up to the point when a Qwest-initiated due date change
occurs. At that point, the Applicable Due Date becomes fixed
(Le., with no further changes) as the date on which it was set
prior to the first Qwest-initiated due date change, if any.
Following the first Qwest-initiated due date change, any further
CLEC-initiated due date changes or delays are measured as
time intervals that are subtracted as indicated in the formula.
These delay time intervals are calculated as stated in the
description. (Though infrequent, in cases where multiple
Qwest-initiated due date changes occur, the stated method for
calculating delay intervals is applied to each pair of Qwest-
initiated due date change and subsequent CLEC-initiated due
date change or delay. The intervals thus calculated from each
pairing of Qwest and CLEC-initiated due dates are summed
and then subtracted as indicated in the formula.) The result of
this approach is that Qwest-initiated impacts on intervals are
counted in the reported interval, and CLEC-initiated impacts on
intervals are not counted in the reported intervaL.
ATTACHMENT 3 - Performanc Targets for Qwest QLSp™ Service Page?
DocuSignEnvelope ID: BBF4CF9F-1446-BE4-9329-7E509E532E07
00524.1 . Out of Service Cleared within 24 Hours
Purpose:
Evaluates timeliness of repair for specified services, focusing on truble reports where the out-of-
service trouble reports were cleared within the standard estimate for specified services (Le., 24 hours
for out-of-service conditions).
Description:
Measures the percentage of out of service trouble reports, involving specified services, that are
cleared within 24 hours of receipt of trouble reports from CLECs or from retail customers.
. Includes all trouble reports, closed during the reporting period, which involve a specified
service that is out-of-service (i.e., unable to place or receive calls), subject to exclusions
specified below.
. Time measured is from date and time of recipt of trouble ticket to the date and time trouble is
indicated as cleared.
.
Reporting Period: One month I Unit of Measure: Percent
Reporting: Disaggregation Reporting: Regional leveL.
Individual CLEC . Results for producUservices listed in Product Reporting under "MSA Type
Disaggregation" wil be reported according to orders involving:
00S24-1A Dispatches (Includes within MSA and outside MSA); and
00S24-1 B No dispatches.
. Results for products/services listed in Product Reporting under "Zone-type
Disaggregation" wil be reported accrding to installations:
00S24-1C Interval Zone 1 and Interval Zone 2 areas.
Formula:
((Number of Out of Service Trouble Report closed in the reporting period that are cleared within 24
hours) . (Total Number of Out of Service Trouble Reports closed in the reporting period)) x 100 .
Exclusions:
. Trouble reports coded as follows:
. For products measured from MTAS data (products listed for MSA-type disaggregation),
trouble reports coded to disposition codes for: Customer Action; Non-Telco Plant; Trouble
Beyond the Network Interface; No Field Visit Test OK, No Field Visit Found OK, Field Visit
Found OK, and Miscellaneous - Non-Dispatch, non-Qwest (includes CPE, Customer
Instruction, Carrier, Alternate Provider).
. For products measured from WFA (Workforce Administration) data (products listed for Zone-
type disaggregation) trouble reports coded to trouble codes for No Trouble Found (NTF), Test
o K (TOK), Carrier Action (IEC) and Customer Provided Equipment (CPE).
. Subsequent trouble reports of any trouble before the original trouble report is closed.
. Information tickets generated for internal Qwest system/network monitoring purposes.
. Time delays due to "no access" are excluded from repair time for products/services listed in
Product Reporting under "Zone-type Disaggregation".
. For products measured from MTAS data (products listed for MSA-type disaggregation), trouble
reports involving a "no access" delay.
. Trouble reports on the day of installation before the installation work is reported by the
technician/installer as complete.
. Records involving offcial company services.
. Records with invalid trouble receipt dates.
. Records with invalid cleared or closed dates.
. Records with invalid product codes.
. Records missing data essential to the calculation of the measurement per the measure definition..
ATTACHMENT 3 - Performance Targets for Owest OLSp™ Service
Page 8
DocuSignEnvélope ID:BBF4CF9F-14464BE4-9329-7E509E532E07
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Product Reporting:Peñormance Targets:
MSA-TvDe -
... QLSP POTS Dispatch and Non-Dispatch 190%
Zone-TvDe -
Availabilty:Notes:
Performance wil
be measured
beginning the first
full month of QLSP
service (for the
following month's
reporting).
ATIACHMENT 3 - Performance Targets for Qwest QLSp™ Service
Page 9
DocuSign Envelope ID: BBF4CF9F-144BE4-9329-7E509E532E07
MTTR-1 - Mean Time to Restore
Purpose:
Evaluates timeliness of repair, focusina how long it takes to restore services to proper operation.
Description:
Measures the average time taken to clear trouble reports.
. Includes all trouble reports closed during the reporting period, subject to exclusions specified below.
. Includes customer direct reports, customer-relayed reports, and test assist reports that result in a
trouble report.
· Time measured is from date and time of recipt to date and time trouble is cleared.
Reporting Period: One month I Unit of Measure: Hours and Minutes
Reporting: Disaggregation Reporting: Regional leveL.
Individual CLEC . Results for producUservices listed in Product Reporting under "MSA Type
Disaggregation" wil be reported according to orders involving:
MTTR-1A Dispatches (Includes within MSA and outside MSA); and
MTTR-1 B No dispatches.
. Results for products/services listed in Product Reporting under "Zone-type
Disaggregation" wil be reported accrding to installations:
MTTR-1C Interval Zone 1 and Interval Zone 2 areas.
.
Formula:
-((Date & Time Trouble Report Cleared) - (Date & Time Trouble Report Opened)) -(Total number of
Trouble Reports closed in the reporting period)
Exclusions:
. Trouble reports coded as follows:
. For products measured from MTAS data (products listed for MSA-type disaggregation), trouble .
reports coded to disposition codes for: Customer Action; Non-Telco Plant; Trouble Beyond the
Network Interface; No Field Visit Test OK, No Field Visit Found OK, Field Visit Found OK, and
Miscellaneous - Non-Dispatch, non-Owest (includes CPE, Customer Instruction, Carrier,
Alternate Provider).
. For products measured from WFA (Workorce Administration) data (products listed for Zone-
type disaggregation) trouble reports coded to trouble codes for No Trouble Found (NTF), Test 0
K (TOK), Carrier Action (IEC) and Customer Provided Equipment (CPE).
· Subsequent trouble reports of any trouble before the original trouble report is closed.
. Information tickets generated for internal Owest system/network monitoring purposes.
. Time delays due to "no access" are excluded from repair time for products/services listed in Product
Reporting under "Zone-type Disaggregation".
. For products measured from MTAS data (products listed for MSA-type disaggregation), trouble
reports involving a "no access" delay.
· Trouble reports on the day of installation before the installation work is reported by the
technician/installer as complete.
. Records involving official company services.
. Records with invalid trouble receipt dates.
. Records with invalid cleared or closed dates.
. Records with invalid product codes.
. Records missina data essential to the calculation of the measurement per the measure definition.
.
ATTACHMENT 3 - Perfonnance Targets for Qwest QLSp™ Service
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Product Reporting;Penormance Taraet:
MSA-Type-QLSP-POTS (No Dispatch)5 Hours
QLSP-POTS QLSP-POTS (Dispatched)14 Hours
Zone-TvDe -.
Availabilty:Notes:
Performance wil be measured beginning in the
first full month of QLSP service (for the following
month's reporting).
ATTACHMENT 3 - Performance Targets for Qwest QLSp™ Service
Page 11
Docu$ignEnvelope ID: BBF4CF9F-1446-4BE4-9329-7E509E532E07
TR.1 . Trouble Rate
Purpose:
Evaluates the overall rate of trouble reports as a percentage of the total installed base of the service or
element.
Description:
Measures trouble reports by product and compares them to the number of lines in service.
. Includes all trouble reports closed during the reporting period, subject to exclusions specified
below.
. Includes all applicable trouble report, including those that are out of service and those that are
onlv service-affectina.Reporting Period: One month Unit of Measure: Percent
.
Reporting Individual CLEC Disaggregation Reporting: Regional leveL.
Formula:
((Total number of trouble reports closed in the reporting period involving the specified service
grouping) -(Total number of the specified services that are in service in the reporting period)) x 100
Exclusions:
. Trouble reports coded as follows:
- For products measured from MT AS data (product listed for MSA-type, trouble reports coded
to disposition codes for: Customer Action; Non-Telco Plant; Trouble Beyond the Network
Interface; No Field Visit Test OK, No Field Visit Found OK, Field Visit Found OK, and
Miscellaneous - Non-Dispatch, non-Owest (includes CPE, Customer Instruction, Carrier,
Alternate Provider).
- For products measured from WFA (Workorce Administration) data (products listed for Zone-
type) trouble reports coded to trouble codes for No Trouble Found (NTF), Test 0 K (TOK),
Carrier Action (IEC) and Customer Provided Equipment (CPE).
. Subsequent trouble reports of any trouble before the original trouble report is closed.
. Information tickets generated for internal Owest system/network monitoring purposes.
. Time delays due to "no access" are excluded from repair time for products/services listed in
Product Reporting under "Zone-type".
. For products measured from MT AS data (products listed for MSA-type, trouble reports involving a
"no access" delay.)
. Trouble reports on the day of installation before the installation work is reported by the
technician/installer as complete.
. Records involving offcial company services.
. Records with invalid trouble receipt dates.
. Records with invalid cleared or closed dates.
. Records with invalid product codes.
. Records missina data essential to the calculation of the measurement per the measure definition.
.
.
ATTACHMENT 3 - Performance Targets for Owest OLSp™ Service
Page 12
",DocuSign Envelope 10: BBF4CF9F-1446-4BE4-9329-7E509E532E07
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Product Reporting:Penormance Target:
MSAType:
.... QLSP-POTS Diagnostic
Zone Type:.
Availabilty:Notes:
Performance wil be measured beginning in the
first full month of QLSPP service (for the
following month's reporting).
ATIACHMENT 3 - Performance Targets for Qwest QLSpTM Service
Page 13
..
Don Enlo 10: BBF4CF9F-144E4297E5E532E07
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Qwest Locl Servces Platform™ (QLSpTM) Rate Page -Idaho
109.8 Share Trans Purchasd As Part of QLSP'"
109.8.1 QLSP'" Redentil Business and PAL in ID- (Per MOU $0.0011100
109.8.2 QLSP'" Cantre ISDN BRI PAL in lOoN, and PBX Analn Trunks Per llne/trnk\UGUST $0.35
109.11 Loal Swltchlnn Purchasd As Part of QLP'"
109.11.1 Por B"lc Plan
109.11.1.1 Analn Port $6.21
109.11.1.2 Residential end user crit LAWUR $3.07 1
109.11.1.3 E_ QLSP'" Residentil Analoa Port $3.14 1
109.11.1.4 Dinltl Port ISuonortlnn BRIISDN S17.40
109.11.1.5 PBX DID Port $7.30
109.11.2 InIntlonaUv Blank
109.11.3 Port If 90% YOY Volume Retnlin Plan R-ulramen1 Ar Me
109.11.3.1 Analn Por S5.59
109.11.3.2 Analnn Port, Residential end user crit LAWUR 1S2.51 1
109.11.3.3 E_ QLSP'" Residential Analo Port $3.08 1
109.11.3.4 Diital Port Suonortinn BRIISDN $17.40
109.11.3.5 PBX DID Port $7.30
109.11.4 InlentlonaUv Blank
109.11.5 Po If 115% YOY Volume Gro Plan Reoulrements Ar Me
109.11.5.1 AnalnnPort $4.35
109.11.5.2 Anlnn Port Reidential end user credit LAWUR 1S1.40 1
109.11.5.3 Effece QLSP'" Residential Analn Port S2.95 1
109.11.5.4 Diital Por Suonnrtino BRllSDNl $17.40
109.11.5.5 PBX DID Port $7.30
109.11.8 Inlentlonallv Blank
109.11.7 Local Swich Uaa..
109.11.7.1 QLSP'" Residential, Busines, and PAL in ID- (Per MOU $0.001343
109.11.7.2 QLSP'" Centrex ISDN BRI PAL in lOoN and PBX Analn Trunks Per Linelrunk UGUFM S113
109.11.8 Swtch Faarea 2
109.11.8.1 Acunt Coes :n., S~tem AZPS $75.00
109.11.8.2 Allndant Acc Line ~r Sttin Line ~W 510.00
109.11.8.3 Audible Mesane Wailno $12.00
109.11.8.4 Auhonzation Coes,' oar Systm $85.00
109.11.8.5 Automati Line ETVB 58.00
109.11.8.6 Automati Route Selection - Common Eauinment oer SYSem F5GPG 52200.00
109.11.8.7 CaiiDron FlO ONLY $5.00
109.11.8.8 Call Excusion. Automatic NXB ISDN $5.00
109.11.8.9 cali Exusion - Manual NA.FID $5.00
IDSN'
109.11.8.10 caii Foiwrdinn Bus\l Line - Incamino OnlY 691X $5.00
109.11.8.11 lil~69A $5.00
109.11.8.12 Call Forwidinn: Bus r Pme rammable Servce Establishment SEPFA $50.00
109.11.8.13 Call Foiwaidin : Don idino Busv Customer P~rammable rLlne FSW $10.00
109.11.8.14 Call WUT $25.00
109.11.8.15 Cantrx HYE HYS $160.00
109.11.8.16 CLASS. Can Trace Per Occurrnce NOUSOC $0.46
109.11.8.17 CLSS. Continuous Reial NSS $10.00
109.11.8.18 CLSS. Last Cali Retum NSQ $10.00
109.11.8.19 CLASS. Pnontv Callnn NSK $10.00
109.11.8.20 CLASS. Selec Call Foiwaidino NeE $10.00
109.11.8.21 CLASS. Selectiv Call Rejecion FKOPN,NSY $10.00
109.11.8.22 Direct Statin selection / Busu Lamo Field. oer Arnnment BUD S8.oo
109.11.8.23 Directed Call Pickuo with Ba in 6MD ~109.11.8.24 Direed Call Pickun withut Baroa-in 690
109.11.8.25 Distincte RinolDistinctve Call Wallino RNN
109.11.8.26 E,,,ive Route Wamino Tone. oarSvstem QWPS
109.11.8.27 Grauo Intercm GCN $8.00
109.11.8.28 Hot Line, per Line HLN, HLA $8.00
109.11.8.29 Huntln: Mullinoition Hunt Queulna MH5 $5.00
109.11.8.30 Hunlin: Mulllooitin wih Announcement in Queue MHW $5.00
109.11.8.31 Huntlnn: Mullinoslln wi Music in Queue MOHPS S100.oo
109.11.8.32 ISDN Shor Hunt NHGPG.$10.00
NHGPN
109.11.8.33 Louds-ker Pa inn nar Trunk GroUD PTQPG ICB
109.11.8.34 Make Bu" ArOl aments nar GroUD A9AE P89 $20.00
109.11.8.35 Make Busu AraOl aments nar Line MB1 $10.00
109.11.8.36 MesaneCanter,er Main Statio Line MFR $8.00
109.11.8.37 aailnnVlSual MV5 ICB
109.11.8.38 n Hold 0" S""Am MHHPS S75.00
109.11.8.39 Release K7KPK $5.00
109.11.8.40 Que.Time QT1PK 55.00
109.11.8.41 SMDR.P. Archive Data SR7CX $300.00
109.11.8.42 SMDR-P. Servce Estblishment Charge, Initiallnstllatin SEPSP,$165.00
SEPSR
109.11.8.43 Statin Camn- n Servce Der Main Station CPK 58.00
109.11.8.44 Time of Dau Contrl for ARS oer SYStem TBPS 5125.00
109.11.8.45 Time of Dau NCOS Unte A4T $1.00
109.11.8.46 Time of Dau Routine neF Line ATB 51.00
109.11.8.47 Trunk Venfcatio from Desinnated Station BVS $100.00
109.11.8.48 UCD in Hunt Grou OAF Line MHM 56.00
109.11.8.49 Premium Port Faatre Additional Charae $2.08
109.11.8.49.1 eMS. S""em Establishment. Inilllnstllatlon MB5XX $1000.00
109.11.8.49.2 eMS. S""em Establishment SubsAnuent Installation PVO $500.00
109.11.8.49.3 CM. Packet Contrl CaDabilôt, oer S""tem PTGPS $1500.00
109.11.8.49.4 Conference Callna . Meet Me MJJPK 55.00
Qw Locl servce Pletfon 1M Agreement QLSP1M Rate Sheet.V1.2.3 04.11.08
DoSin Enlope 1D: BBF-9F-144BE47EE5E07
Qwest Local Servces Platrm 11 (QLSplI) Rae Page -Idaho
109.11.8.49.5 ConfrenceCali .Pret M09PK $5.00
109.11.8.49.6 Confrenc Callna . Stati DiaITS-Wav'GVT $5.00
109.11.9 Othe
109.11.9.1 Custom Numbe
109.11.9.1.1 Idah No See ApUcabla Qwt Ran 6Tari, Catalo or Price Ust las
Discunt (whic wil be
provided pursuant to tenn and
conditons in CLEC's ICA).
109.11.9.1.2 Idaho Soth See Applicabla aw..t Retail 6
Tari, Catalo or Price List i..
Discunt (which will be
proded pursuant to tenn and
conditons in CLEC's ICA).
109.11.9.2 PBX DID Comple Transatins Dii Oumulsed Chnn Sklina $15.22109.11.9.3 PBX DID Coolax Translations Silina Chnae $35.52109.11.9.4 PBXDIDBn $25.53109.11.9.5 PBX DID mbars $31.36109.11.9.6 PBX DID ntial # Blok $25.38109.11.9.7 PBX DID onslKuential Teleohone Numbers $23.67109.11.9.8 PBX DID NonsOOanlil Telaphona Numbers $33.18
109.11.10 Subsouent Order Chal'NHCUU $12.17 4
109.11.11 Qwst Comoratlon QC IntrLATA Toll LPIC 5123
109.11.1.1 Idaho Nort See Applicable Qw Retail 6Tari, Catalo or Price Ust less
Discount (which wiil be
provied pursuant to tenns and
conditions in CLEC's ICA).
109.11.11.2 Idaho Soth See Applicable Qwt Retail 6
Tari. catalo or Price Ust less
Discount (whic wil be
provided pursuant to term and
conditions In CLEC's ICA).
109.20 Miscellaneous Charges 5
109.20.1 Deslon . Nort
109.20.1.1 Maintenance of Service
109.20.1.1.1 Basic
109.20.1.1.1.1 Firs Incrment MVWXX ..
109.20.1.1.1.2 Each Additnal Incrt MVW1X -
109.20.1.1.2 Overtime
109.20.1.1.2.1 Fislnmet MVOX -
109.20.1.1.2.2 Ea Aditna lname MV2X -
109.20.1.1.3 Premium
109.20.1.1.3.1 Firs Inaent MVWPX -
109.20.1.1.3.2 Each Additnallncan MVW3X -
109.20.1.2 Ontlonal Teslno Additonal Labor'
109.20.1.2.1 Basic, Firs and Each Adilllnment OTNBX -
109.20.1.2.2 Overtma First and Each Adilallncrment OTNOX -
109.20.1.2.3 Premium Firs an Each Additnal_OTNPX -
109.20.1.3 Disnalch Additional Dispatch. No truble found'VT6DC -
109.20.1.4 Disnalch for Mainteance of Service. No Troubla Found VT6DM ..
109.20.2 Deslon and Non-Dsi.n . North
109.20.2.1 Trio Chame. Premisas Visit Chame SCO -
109.20.2.2 Premises Work Chama
109.20.2.2.1 Basic
109.20.2.2.1.1 Firs Increment HRD11 -
109.20.2.2.1.2 Each Addillonallncrement HRDA1 -
109.20.2.2.2 Overtime
109.20.2.2.2.1 First Incrment HRD12 ..
109.20.2.2.2.2 Each Addillonallncrment HRDA2 -
109.20.2.2.3 Premium
109.20.2.2.3.1 Firs Increment HRD13 -
109.20.2.2.3.2 Each Additnal Incrment HRDA3 -
109.20.2.3 Netw Premise Work Chame
109.20.2.3.1 Basic Firs Increment HRR11 -
109.20.2.3.2 Basic Each Additnal Incrment HRRA1 -
109.20.2.3.3 Overtime First Incrment HRR12 -
109.20.2.3.4 Overtlma Each Additonal Incrment HRRA ..
109.20.2.3.5 Premium Firs Incrment HRR13 ..
109.20.2.3.6 Premium Each Additinal Increment HRRA ..
109.20.2.4 DeteChanoa VT6DC -
Deion Chanoe H28 -
Exoedil Charn, Per dav advance EODDB -
Cancellation Chame NoUSOC ICB
109.20.3 Non.Desl"n - sou
109.20.3.1 Netwrk Premisas Work Chame
109.20.3.1.1 All Hours 1 st 15 minute HRH11 -
Qwe Local Servs PJatfonn TM Agreement QLSp™ Rate Sheet.V1.2.3 04.11.08
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OoSin Enelo 10: BBF4F9F-144BE47E50E5E07
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Qwest Local Seces Platfrm™ (QLSpTM) Rate Page . Idaho
Janua 4 2011 throu hTerm*
109.20.3.1.2 All Hours next thre 15 minute HRHA1 -
109.20.3.1.3 All Hours ea addfl 15 minutes HRDA1 -
109.20.4 Desl"n.Snuh109.20.4.1 ~ce of Service
1 .4.1.1. Basic
109.20.4.1.1.1 Firs Increment MVWXX -
109.20.4.1.1.2 Each Addnional Incrment MV1X -
109.20.4.1.2 Ovrtime
109.20.4.1.2.1 First Incrment MVOX -
109.20.4.1.2.2 Each Additnallncmenl MV2X -
109.20.4.1.3.1 Premim
109.20.4.1.3.1 Firlncrmenl MVPX -
109.20.4.1.3.2 Each Adilallncrment MV3X -
109.20.4.2 Ontional Testin.. IAdditional Labor
109.20.4.2.1 Basic Firs and Each Adi .allncrment OTNBX -
109.20.4.2.2 Overtime, First and Each Aditional Incrment OTNOX -
109.20.4.2.3 Premium Firt and Eac Addnionallncment OTNPX -
109.20.4.3 DisnAr.h (AddiUonal Dlsna!c . No truble found i VT6DC -
109.20.4.4 Disrn!c for Maintenance of Servce. No Trouble Found VT6DM -
109.20.4.5 Netw Premises Work Chame
109.20.4.5.1 Basic
109.20.2.5.1.1 First Incmet HRH11 -
109.20.2.5.1.2 Each Addnionallncrement HRHA1 -
109.20.4.5.2 Overtime
109.20.2.5.2.1 First Incrment HRH12 -
109.20.2.5.2.2 Each Additnal Incrment HRHA -
109.20.4.5.3 Premium
109.20.2.5.3.1 Firs Incement HRH13 -
109.20.2.5.3.2 Each Additional Incrment HRHA -
109.20.5 Desl"n and NonoOl..n . South
109.20.5.1 Trin Chame . Premis vlSn Chame NRTCY -
109.20.5.2 Prmises Work Chame
109.20.5.2.1 Basic
109.20.5.2.1.1 Firs Increment HRD11 -
109.20.5.2.1.2 Each Addnional Incrment HRDA1 -
109.20.5.2.2 Overtime
109.20.5.2.2.1 Firs Incrmet HRD12 -
109.20.5.2.2.2 Each Additnal Incrment HRDA2 -
109.20.5.2.3 Premium
109.20.5.2.3.1 Firs Incrment HRD13 -
109.20.5.2.3.2 Each Addnioal Incrment HRDA3 -
109.20.5.3 DateChanoe VT6DC -109.20.5.4:E H28 -
109.20.5.5 e Per dav advance EODDB -
109.20.5.6 Charoe NoUSOC IeB
109.23 QLP" Insllalin and Convion Nonreurrno Charo..INRC
109.23.1 Conversion Nonrecurrno Charo..
109.23.1.1 QLSP" Busine Centrx PAL and PBX Analao non-DID Trunks Reidntial
109.23.1.1.1 Firs Llna Mechanized URCCU $1.50
109.23.1.1.2 Each Addnional Line Mechanized URCCY $0.50
109.23.1.1.3 First Line Manual URCCV $15.00
109.23.1.1.4 Each Addnional Line Manual URCC $3.00
109.23.1.2 QLSP" PBX DID Trunks
109.23.1.2.1 Firs Trunk URCC $28.84
109.23.1.2.2 Each Addllional $2.73
109.23.1.3 QLP" ISDN BRI
109.23.1.3.1 First URCCU $3.66
109.23.1.3.2 Each Addnional $2.73
109.23.2 Instllallon Nonreurrlno Charoes
109.23.2.1 QLSP" Business Centrx. PAL and PBX Analao non-DID Trunks Residntal
109.23.2.1.1 Firs Line Mechanized NHCRA $50.00
109.23.2.1.2 Each Addnional Line Macanized NHCRC $18.00
109.23.2.1.3 First Line Manuall NHCRB $75.00
109.23.2.1.4 Each Additnal Line Manuall NHCR $20.00
109.23.2.2 QLSP" Analoa DID PBX Trunks $15.21
109.23.2.3 QLP" ISDN-BRI $272.96
109.23.3 Qwsl A1N Features
109.23.3.1 Idaho Nort See Applicable Qw Retil 6
Tart, Catalo or Price Lis! les
DIcount (which will be
provided pursuant to tenn and
conditns In CLEC's ICA).
Qwes! Locl Servs Plelfnn '" Agrement QLSP'" Rate Sheet.V1.2.3 04.11.08
DoSign Envlo 10: BBF4-144E47E59E532E07
109.23.3.2 Idaho South See Applicable Qw Retail
Tari, Calo or Price Ust le
Dinl (whic wil be
pred pursuanllo term and
conditions in CLEC's lCA).
109.23.4 Ows! Voice Mea In Servce
109.23.4.1 Idaho North
109.23.4.2 Idaho South
See Applicable Qw Rel
Teri, Catalo or Pri Ust le
Discunl (whic will be
provied pursuanl to lerm and
conditons in CLEC's ICA).
See AppUcable Owsl Retail
Tari, Catalo or Price Lislless
Discunl (which will be
provied pursuant to tenns and
conditons in CLEC's ICA).
112 o rational Su rt S rns
112.1 Oeveloments and Enhancements er Locl Seivce
112.2 On oi 0 eratins r Local Servce Re uest
112.3 Daily Usage Recrds File, per Record
uesl All charges and incrments
equal the comparable charges
and incrments provided In the
Owl Wholesale PeAT.
Universal Servce Order Coes (USOCs) have been provided in an effor to ease item descrptin and USOC assocition with charges. In the event USOCS are inaccrate
or are revised, Qwt reerves the right to corrct the Rate Sheet. In the event of any significnt change(s), notifcation will be proided vla the stndard notifcatin process.
~
See Applicable Owst Retail Tari, Catalog or Price Lis lor all charges end Inents.
QLSP" Business and Residential servic utilize th same Class 01 serv and li Unll Selc Oler coes (USOC). QLSP" Residential servce will be biled alIhe Analo Port rale and only th lines thaI speificlly qualif lor an ar ldnl as serv a nientll anse custer by th prnce of the LAWUR USOC will
reeive the Residential end user crit
2 QLSP" service incudes nondisminatory accss to all verticl swtc lealure thaI are loed in Qw En Of Sw. Se the peA Tlor all compalible and available
vertcal swtch leature. Only vertical switc lealure wi Non-Recurrng, Recrrng, or Pe OCnenc ch are lis. NonRerrng charges are applicable whenever a
lealure Is added. whlher on new inslallation, conversion, or change order ac. Th veicl sw leare nolliste have a rate of $0 lor Monthly Recurrng, Non-
Recurrng, or Per Occrrnce charges.
3 Resrved lor lulure use.
4 The Subsquent Order Charge is applicable on a pe order basis when changes are reueste to exing seivic, Including chnging a telephone number, initating or
removing Suspension or Seivlce, denying or rering servce, adding, removing, or changing feature, and othr similar reuest.
5 QLSP" ISDN BRI and PBX are 'Desgn'. Remaining QLSP" servce are "Non-ign'. All charges and Incrments shall be the same as the comparable charges and
incrments proed in Qw Retail Tari, Catalos, or Pri Lis and are subjec to change based on changas in thos undei1ng Owst Retil Tariffs, Catalogs, or Price
Lists. In Ihe event a rate changas, noticatin wil be provided vi th stndard noticati pr.
6 Where the service has been deemed to be a Telecomunications Serv, the Disunl will be prvied pursuant to CLEC's ICA. Wher Ihe service is nol a
Telecommunicatins Seivic, the discount will be 18%.
Owt Local servics Plalfonn 1M Agremenl QLSp™ RaleShe.I-V1.2.3 04.11.08
6
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4