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HomeMy WebLinkAbout20050428Application Part IV.pdfAPPENDIX A PO-20 Feature Detail Fields Feature Detail Resale and UNE-P (POTS and Centrex 21): CFN Validate the call forwarding TN CFNB Validate the call forwarding TN CFND Validate the call forwarding TN RCYC FID associated with a call forwarding don t answer USCG that determines how many rings before the call forwards to the TN provided with the CFN or CFND FIDs. HLN (HLA Hot Line) FID associated with the USCG HLA (which is on our USCG list to validate.)' The Hot Line feature call forwards automatically to a pre-programmed number. This TN is provided following the HLN FID. The data provided in the Feature Detail section on the LSR will be validated against the HLN FID on the service order to determine whether the FID is present and the TN provided on the LSR with the FID is correct on the service order. LINK (HME CALL FORWARDING TO CELLULAR) FID associated with the USCG HME (which is on our USCG list to validate.) The HME feature call forwards a call from the landline telephone number to a cellular telephone number. The LINK FID, along with the PCS telephone number provided in the Feature Detail section on the LSR , will be validated against the LINK FID on the service order to determine whether the FID is present and the telephone number provided on the LSR matches the telephone number on the service order. DES on DID MBB If the CLEC requests a DID voice mailbox the DID number will follow the FID DES on the LSR in the Feature Detail section and on the service order. The DES FID along with the DID telephone number provided in the Feature Detail section on the LSR will be validated against the DES FID on the service order to determine whether the FID is present and the DID telephone number provided on the matches the telephone number on the service order. awest Idaho SGAT Third Revision, Seventh Amended Exhibit B November 30 2004 Page 107 APPENDIX A (continued) TN on Custom Ring USOC(RGG1A etc. We currently have 9 custom ring USOCs on our PO-20 USCG list. Along with the custom ring USCG is the TN FID. The TN FID along with the custom ring telephone number provided in the Feature Detail section on the LSR will be validated against the TN FID on the service order to determine whether the FID is present and the custom ring telephone provided on the LSR with the FID is correct on the service order. (The validation would only apply if the USCG and FID were present in the Feature Detail section of the LSR. CAS (If provided on LSR for SEA) Call Screening Code Assignment is a FID associated with the selective class of call feature (which is on our USCG list to validate.) Along with the CAS FID is a two-digit number that indicates what type of screening is being requested. The CAS FID along with a two-digit number is provided in the Feature Detail section on the LSR. The PO-20 review will validate that the FID is floated on the service order behind the feature USCG and that the two-digit number matches the two-digit number provided on the LSR. WW (if provided on LSR for TFM) Working With is a FID associated with the transfer mailbox feature (which is on our USCG list to validate. Along with the WW FID is a ten-digit number that indicates where the voice mailbox is located. The WW FID along with the ten-digit number is provided in the Feature Detail section on the LSR. The PO- review will validate that the FID is floated on the service order behind the feature USCG and that the ten- digit number matches the ten-digit number provided on the LSR. MBOA (if provided on LSR for VFN) Mailbox out-dial notification is a FID associated with the message notification feature (which is on our USCG list to validate.) Along with the MBOA FID is a two-digit alphanumeric combination that indicates where the notification will be sent (i.e., identifies pager type.) The MBOA FID along with the two-digit alphanumeric combination is provided in the Feature Detail section on the LSR. The PO-20 review will validate that the FID is floated on the service order behind the feature USCG and that the two-digit alphanumeric matches the two-digit alphanumeric provided on the LSR. DES on VGT (if provided on LSR) Description is a FID associated with the scheduled greeting feature (which is on our USCG list to validate.) Along with the DES FID is a ten-digit telephone number that reflects the DID mailbox number. The DES FID along with the ten-digit telephone number is provided in the Feature Detail section on the LSR. The PO-20 review will validate that the FID is floated on the service order behind the feature USCG and that the ten-digit telephone number matches the ten-digit telephone number provided on the LSR. WL (WLS Warm Line) Warm line timeout is a FID associated with the warm line feature. Along with the WL T FID is a one or two numeric value that indicates the number of seconds that must elapse before the DMS-100 switch sets up the connection for a warm line service number. The WL T FID along with the one or two numeric value is provided in the Feature Detail section on the LSR. The PO-20 review will validate that the FID is floated on the service order behind the feature USCG and that the one or two numeric value matches the one or two numeric value provided on the LSR. awest Idaho SGAT Third Revision, Seventh Amended Exhibit B November 30, 2004 Page 108 APPENDIX A (continued) FIDs associated with WFA (800 service line feature which is on our USOC list to validate): SIT (if provided on LSR for WFA) Special identifying telephone number is a FID associated with the 800 service line feature. Along with the SIT FID is a ten-digit telephone number that reflects the 800 , 888, 877, or 866 service line feature. The SIT FID along with the ten-digit telephone number is provided in the Feature Detail section on the LSR. The PO-20 review will validate that the FID is floated on the service order behind the feature USCG and that the ten-digit telephone number matches the ten-digit telephone number provided on the LSR. SIS (if provided on LSR for WFA) Special Identifying Telephone Number Supplemental is a FID associated with the 800 service line feature. The SIS FID along with a one-digit number is provided in the Feature Detail section on the LSR. The PO-20 review will validate that the FID is floated on the service order behind the feature USCG and that the one-digit number matches the one-digit number provided on the LSR. ELN (if provided on LSR for WFA) 800 Service listed name is a FID associated with the 800 service line feature. Along with the ELN FID is a listed name, which follows the format of a business name. The ELN FID along with the name is provided in the Feature Detail section on the LSR. The PO-20 "review will validate that the FID is floated on the service order behind the feature USCG and that the name matches the name provided on the LSR. ELA (if provided on LSR for WFA) 800 listed address is a FlU associated with the 800 service line feature. Along with the ELA FID is an address, which follows the format of a listed address plus LA T At State , and ZIP code. The ELA FID along with the address is provided in the Feature Detail section on the LSR. The PO- review will validate that the FID is floated on the service order behind the feature USCG and that the address matches the address provided on the LSR. AOS (if provided on LSR for WFA) Area of service is a FID associated with the 800 service line feature. Along with the AOS FID are one to two alphanumeric characters and three numeric characters which represents LATA and AC of the address. The AOS FID along with the additional characters are provided in the Feature Detail section on the LSR. The PO-20 review will validate that the FID is floated on the service order behind the feature USCG and that the additional characters match the additional characters provided on the LSR. ALC (if provided on LSR for WFA) IntraLATA carrier is a FID associated with the 800 service line feature. It indicates the IntraLATA carrier for the 800 service. Along with the ALC FID is the three-digit code (OTC) for the IntraLA T A carrier. The ALC FID along with the three-digit code is provided in the Feature Detail section on the LSR. The PO-20 review will validate that the FID is floated on the service order behind the feature USCG and that the three-digit code matches the three-digit code provided on the LSR. awest Idaho SGAT Third Revision , Seventh Amended Exhibit B November 30, 2004 Page 1 09 APPENDIX A (continued) Resale and UNE-P Centrex 21 FIDs associated with 503, S05, 5FB, C2T AX (Electronic Business Set USOCs which are on our USOC list to validate): KEY (If provided on LSR for Electronic Business Set EBS USOCs) Key Designation (KEY number) is a FID associated with the Electronic Business Set feature. Along with the KEY FID is a numeric value that indicates the key designated for different features or lines on the EBS. The KEY FID along with the numeric value is provided in the Feature Detail section on the LSR. The PO-20 review will validate that the FID is floated on the service order behind the feature USCG and that the numeric value matches the numeric value provided on the LSR. MADN (If provided on LSR for Electronic Business Set EBS USOCs) Multiple Appearance Directory Number Call Arrangement is a FID associated with the Electronic Business Set feature. Along with the MADN FID is a set of alpha values that indicate the type appearance and ring status desired for different features or lines on the EBS. The KEY FID along with the alpha values is provided in the Feature Detail section on the LSR. The PO-20 review will validate that the FID is floated on the service order behind the feature USCG and that the alpha values match the alpha values provided on the LSR. ROL (If provided on LSR for Electronic Business Set EBS USOCs) Ring On Line is a FID associated with the Electronic Business Set feature. Along with the ROL FID is an alpha value that indicates if the line will ring (Y or N). The ROL FID along with the alpha value is provided in the Feature Detail section on the LSR. The PO-20 review will validate that the FID is floated on the service order behind the feature USCG and that the alpha value matches the alpha value provided on the LSR. TTYD (If provided on LSR for C2TAX) Terminal Type is a FID associated with the adjunct module feature. Along with the TTYD FID is a 4 character alpha value based on customer equipment. The TTYD FID along with the 4 character alpha value is provided in the Feature Detail section on the LSR. The PO-20 review will validate that the FID is floated on the service order behind the feature USCG and that the 4 character alpha value matches the 4 character alpha value provided on the LSR. awest Idaho SGA T Third Revision, Seventh Amended Exhibit B November 30, 2004 Page 110 APPENDIX A (continued) FIDs associated with E3PPK (CALL PICK-UP feature which is on our USOC list to validate): CPG (If provided on LSR for E3PPK) Call Pickup Gr,?up is a FID associated with the CALL PICK-UP feature. Along with the CPG FID is a 1-3 digit numeric value that identifies the call pickup group. The CPG FID along with the 1- digit numeric value is provided in the Feature Detail section on the LSR. The PO-20 review will validate that the FID is floated on the service order behind the feature USCG and that the 1- digit numeric value matches the 1-3 digit numeric value provided on the LSR. CPUO (If provided on LSR for E3PPK) Call Pickup-Originating is a FID associated with the CALL PICK-UP feature. Along with the CPUO FID is an alphanumeric value that identifies the call pickup group. The CPUO FID along with the alphanumeric value is provided in the Feature Detail section on the LSR. The PO- review will validate that the FID is floated on the service order behind the feature USCG and that the alphanumeric value matches alphanumeric value provided on the LSR. CPUT (If provided on LSR for E3PPK) Call Pickup-Terminating is a FID associated with the CALL PICK-UP feature. Along with the CPUT FID is an alphanumeric value that identifies the call pickup group. The CPUT FID along with the alphanumeric value is provided in the Feature Detail section on the LSR. The PO- review will validate that the FID is floated on the service order behind the feature USCG and that the alphanumeric value matches alphanumeric value provided on the LSR. FIDs associated with GVJ, EZJ , GVZ, GV2, EVH, GW (Speed Call feature USOCs that are on our USOC list to validate): SCG (If provided on LSR for Speed call USOCs) Speed Call Group is a FID associated with the Speed call feature. Along with the SCG FID is a 7 digit numeric value that identifies the controller of the group. The SCG FID along with the 7 digit numeric value is provided in the Feature Detail section on the LSR. The PO-20 review will validate that the FID is floated on the service order behind the feature USCG and that the 7 digit numeric value matches 7 digit numeric value provided on the LSR. CSL (If provided on LSR for Speed call USOCs) Change Speed Calling Group List is a FID associated with the Speed call feature. Along with the CSL FID is a 2 digit numeric value that identifies the size of the group list. The SCG FID along with the 7 digit numeric value is provided in the Feature Detail section on the LSR. The PO- review will validate that the FID is floated on the service order behind the feature USCG and that the 2 digit numeric value matches 2 digit numeric value provided on the LSR. SCF (If provided on LSR for Speed call USOCs) Speed Calling Feature Name is a FID associated with the Speed call feature. Along with the SCF FID is an alphanumeric value that identifies the controller of the shared list. The SCF FID along with the alphanumeric value is provided in the Feature Detail section on the LSR. The PO- review will validate that the FID is floated on the service order behind the feature USCG and that the alphanumeric value matches alphanumeric value provided on the LSR. awest Idaho SGAT Third Revision, Seventh Amended Exhibit B November 30 2004 Page 111 (a) (b) (c) EXHIBIT C SERVICE INTERVAL TABLES Unbundled Loops and Line Splitting Service Interval Table: Established Service Intervals 2/4 Wire Analog (Voice Grade): 8 lines Five (5) business days 16 lines Six (6) business days 17 -24 lines Seven (7) business days 25 or more ICB Established Service Intervals for 2/4 Wire Non-Loaded Loops, and ADSL Compatible Loops that do not require conditioning: 8 lines Five (5) business days 16 tines Six (6) business days 17 -24 lines Seven (7) business days 25 or more ICB Established Service Intervals for xDSL-I/ BRI ISDN Capable Loops that do not require conditioning: 1':'8 lines 16 lines 17 -24 lines 25 or more (d) (e) Intentionally Left Blank Intentionally Left Blank (f)Established Service Intervals for Line Splitting: No conditionin With conditioning With line move/UDC removal (g) Conditioned Loops for 2/4 Wire Non-Loaded Loops, ADSL Compatible, Basic Rate ISDN Capable, xDSL-Capable Loops, and Line Splitting: 8 lines 9 or more Fifteen 15 business da s ICB (h) (i) Established Repair ntervals for 4-wire Analog Loops, 2/4 Wire Non-Loaded Loops Basic Rate ISDN Capable Loops, and ADSL Compatible Loops, and xDSL-Capable Loops: I Four (4) hours Qwest Idaho October 4, 2004 Page EXHIBIT C SERVICE INTERVAL TABLES Quick Loop 1 to 24 Lines 25 or more Lines Three 3 business da s 1GB Quick Loop with Number Portability 1 to 8 Lines 9 to 24 Lines 25 or more Lines (k) (I) (m) Intentionally Left Blank Intentionally Left Blank Established Service Intervals for 2/4 Wire Distribution and Non-loaded Distribution Loop 1 or more Lines Two (2) business days or Appointment Scheduler (n) Established Service Interval for Unbundled Loop Batch Hot Cut (BHC) Migrations - only applicable on 2/4 Wire Analog Loops - with or without local number portability (LNP), including Line Splitting to Loop Splitting (as part of the BHC): Minimum twenty-five (25) per CLEC to a maximum of one hundred (100) per cumulative total of all CLECs per Central Office, per day - Seven (7) business days (0) Established Service Interval for modified Integrated Digital Loop Carrier (IDLC) BHC - only applicable on 2/4 Wire Analog Loops: No more that 40 lines per state , per day cumulative total for all GLECs - Seven (7) business days Qwest Idaho October 4 , 2004 Page 2 EXHIBIT C SERVICE INTERVAL TABLES Unbundled Dedicated Interoffice Transport (UDIT) Service Interval Table: Product Installation Repair Services Ordered Commitments Commitments 1 to 8 Circuits Zone 1: Five (5)Four (4) hrs business days Zone Zone 2:Six (6)Four (4) hrs business days Zone 2 9 to 16 Circuits Zone 1: Six (6) business Four (4) hrs days Zone DSO Zone 2: Seven (7) business days 17 to 24 Circuits Zone 1: Seven (7) business days Four (4) hrs Zone 2 Four (4) hrs Zone Zone 2: Eight (8) business days 25 or more Circuits ICB Four (4) hrs Zone 2 ICB awest Idaho October 4, 2004 Page 3 EXHIBIT C SERVICE INTERVAL TABLES Intentionally Left Blank Intentionally Left Blank Intentionally Left Blank Owest Idaho October 4, 2004 Page 4 EXHIBIT C SERVICE INTERVAL TABLES Enhanced Extended Loop Service Interval Table (EEL): Repair Product Services Ordered Installation Commitments Commitments Enhanced Extended Loop 1 to 8 Circuits Zone 1: Five (5) business days Four (4) hrs (EEL)-Zone DSO or Voice Grade Zone 2: Six (6) business days Equivalent Four (4) hrs - New or conversion as Zone 2 specified 9 to 16 Circuits Zone 1: Six (6) business days Four (4) hrs Zone Zone 2: Seven (7) business days Four (4) hrs Zone 2 17 to 24 Circuits Zone 1: Seven (7) business Four (4) hrs days Zone Zone 2: Eight (8) business Four (4) hrs days Zone 2 25 or more Circuits ICB Four (4) hrs Enhanced Extended Loop 1 to 24Circuits ICB Four (4) hrs (EEL) Conversions (EEL-C) Private Line (PL TS) to EEL or LMC 25 or more Circuits ICB Four (4) hrs - Conversion as is Installation Guidelines apply where facilities/network capacity are in place. Where facilities/network capacity are not in place , intervals are handled on an Individual Case Basis(ICB). awest Idaho October 4 , 2004 Page 5 Exhibit D Date General Information Provided by Qwest: General Agreement: BAN Number(must be assigned before processing): REVISED QWEST RIGHT OF WAY, POLE ATTACHMENT, INNERDUCT OCCUPANCY GENERAL INFORMATION: EFFECTIVE 6/29/01 PURPOSE The purpose of this General Information document is to share information and provide or deny permission to attach and maintain CLEC's facilities ("Facilities ) to Qwest Corporation Qwest") Poles, to place Facilities on or within Qwest's Innerduct (collectively "Poles/lnnerduct") and to obtain access to Qwest's private right of way ("ROW"), to the extent Qwest has the right to grant such access. This General Information is necessary to determine if Qwest can meet the needs of the CLEC's request but does not guarantee that physical space or access is currently available. Permission will be granted on a first-come, first-serve basis on the terms and conditions set forth in the appropriate agreement pertaining to "Poles/lnnerduct". PROCESS The Qwest process is designed to provide the CLEC the information so as to assist CLEC and Qwest to make Poles, Innerduct and ROW decisions in a cost-efficient manner. The Process has these distinct steps: Inquiry Review - Attachment 1.A (Database Search). The CLEC is requested to review this document and return Attachment 1.A along with two copies of a map and the nonrefundable Inquiry Fee, calculated in accordance with Attachment 1.A hereto. These fees are intended to cover Qwest's expenses associated with performing an internal record (database) review preparing a cost estimate for the required field survey, setting up an account, and determining time frames for completion of each task to meet the CLEC's Request. Be sure a BAN number is assigned by the Qwest Service Support Representative for each request before sending an Attachment 1.A. To request a BAN number send an email requesting one to: wholesale.servicessupportteam~qwest.com. Include your name, company, phone number, email address, city and state of our inquiry. A BAN number will be assigned to your inquiry and will be emailed to you along with other materials. As indicated on Attachment 1., a copy of the signed Attachment and maps of the desired route must be emailed to wholesale.servicessupportteam~qwest.com while the fee must be sent to the Qwest CLEC Joint Use Manager with the original signed Attachment 1.A. The map should clearly show street names and highways along the entire route , and specific locations of entry and exit of the ROW/duct/pole system. Area Maps should be legible and identify all significant geographic characteristics including, but not limited to, the following: Qwest central offices, streets, cities states, lakes , rivers, mountains , etc. Qwest reserves the right to reject illegible or incomplete maps. If CLEC wishes to terminate at a particular manhole (such as a POI) it must be indicated on the maps. For ROW: Section , Range and Township, to the % section must also be provided. Qwest will complete the Inquiry review and prepare and return a Poles/lnnerduct Verification/ROW Access Agreement Preparation Costs Quotation (Attachment 1.B) to the CLEC generally within ten (10) days or the applicable federal or state law, rule or regulation that governs this Agreement in the state in which Innerduct attachment is requested. In the case of poles Qwest will assign a Field Engineer and provide his/her name and phone number to the CLEC. The Field Engineer will check the local database and be available for a joint verification with the CLEC. The Poles/lnnerduct Verification/ROW Access Agreement Preparation Costs Quotation will be valid for thirty (30) calendar days from the date of quotation. The Inquiry step results only in the location and mapping of Qwest facilities and does not indicate whether space is available. This information is provided with Attachment 1. awest Idaho October 4, 2004 Page SEE FILE FO REMAINDER OF EXHIBIT awest All States EXHIBIT E INTENTIONALLY LEFT BLANK October 4 2004 Page EXHIBIT F - SPECIAL REQUEST PROCESS The Special Request Process shall be used for the following requests: Requesting specific product feature(s) be made available by awest that are currently available in a switch, but which are not activated. Requesting specific product feature(s) be made available by awest that are not currently available in a switch , but which are available from the switch vendor Requesting a combination of Unbundled Network Elements that is a combination not currently offered by awest as a standard product and: that is made up of UNEs that are defined by the FCC or the Commission as a network element to whichawest is obligated to provide unbundled access and. that is made up of UNEs that are ordinarily combined in the awest network. 1.4 Requesting an Unbundled Network Element that does not require a technical feasibility analysis and has been defined by the FCC or the State Commission as a network element to which awest is obligated to provide unbundled access, but for which awest has not created a standard product, including, but not limited to, OC-192 (and such higher bandwidths that may exist) UDIT, EEL between OC-3 and OC-192 and new varieties of subloops.2. Any request that requires an analysis of Technical Feasibility shall be treated as a Bona Fide Request (BFR), and will follow the BFR Process set forth in this Agreement. If it is determined that a request should have been submitted through the BFR process awest will consider the BFR time frame to have started upon receipt of the original Special Request application form.3. A Special Request shall be submitted in writing and on the appropriate awest form which is located on awest's website.4. awest shall acknowledge receipt of the Special Request within two (2) business days of receipt.5. awest shall respond with an analysis, including costs and timeframes, within fifteen (15) business days of receipt of the Special Request. In the case of UNE Combinations, the analysis shall include whether the requested combination is a combination of network elements that are ordinarily combined in the awest network. If the request is for a combination of network elements that are not ordinarily combined in the awest network, the analysis shall indicate to CLEC that it should use the BFR process if CLEC elects to pursue its request.6. Upon request, awest shall provide CLEC with awest's supporting cost data and/or studies for Unbundled Network Elements that CLEC wishes to order within seven (7) business days , except where awest cannot obtain a release from its vendors within seven (7) business days, in which case awest will make the data available as soon as awest receives the vendor release. Such cost data shall be treated as Confidential Information, if requested by awest under the non-disclosure sections of this Agreement. Negotiations Template, Exhibit F 9/10/2004 Page awest All States EXHIBIT G INTENTIONALLY LEFT BLANK October 4 , 2004 Page EXHIBIT H RESERVED FOR FUTURE USE Negotiations Template, Exhibit H 20- Exhibit I - Individual Case Basis This Agreement contains references to both ICB rates and ICB intervals. The purpose of this exhibit is to identify how CLEC' s I CB requests - whether they be for rates or intervals - are processed through and by Qwest. ICB Rate Intervals F or those products and services identified in the SGA T that contain a provision for ICB rates, Qwest will provide CLEC with a written quote of the ICB rate within twenty (20) business days unless a specific interval for providing the quote is either contained in the SGA T or this Exhibit. The purpose of this subsection is to identify those circumstances when the generic twenty (20) business day interval in the aforementioned subsection to this Exhibit does not apply. In these specified circumstances, Qwest shall provide CLEC with an ICB .quote within the stated specific intervals: Quotes for all Bona Fide Requests (BFR) shall be provided in accord with Section 17. Quotes for all Special Request Processes (SRP) shall be provided in accord with Exhibit F. Quotes for all collocation requests, regardless of the type of collocation, shall be provided in accord with the Section 8 interval. 2.4 Quotes for all Field Connection Point requests shall be provided in accord with Section 9. Quotes for all Advanced Intelligent Network (AIN) requests shall be provided in accord with Section 9. Upon request, Qwest shall provide CLEC with Qwest's supporting cost data and/or cost studies for the Unbundled Network Element or service that CLEC wishes to order within seven (7) business days, except where Qwest cannot obtain a release from its vendors within seven (7) business days, in which case Qwest will make the data available as soon as Qwest receives the vendor release. Consistent with the terms and conditions of any applicable vendor contract or agreement, Qwest shall diligently pursue obtaining the release of cost information as soon as reasonably possible. To the extent consistent with the terms and obligations of any applicable vendor contract or agreement, Qwest shall request the release of vendor cost information when Qwest communicates with the vendor(s) when Qwest seeks a quote for the costs of the ICB project. Such cost data shall be treated as confidential information if requested by Qwest under the non-disclosure sections of this Agreement. ICB Provisioning Intervals Negotiations Template, Exhibit I 20-Page Exhibit I - Individual Case Basis F or those products and services provided pursuant to this SGA T that contain a provision for ICB interval but do not contain a specific provision for when the ICB interval shall be provided, the ICB interval shall be provided within twenty (20) business days of receipt of the order, request or application. For ICB intervals for those products and services that require negotiated project time lines for installation, such as 2/4 wire analog loop for more than twenty-five (25) loops, the Qwest representative, authorized to commit to intervals, shall meet with CLEC's representative within seven (7) business days of receipt of the request from CLEC to negotiate intervals. Negotiations Template, Exhibit I 20-Page 2 Exhibit J INTENTIONALLY LEFT BLANK Negotiations Template Exhibit J 9/10/2004 Page 1 Exhibit K PERFORMANCE ASSURANCE PLAN Introduction As set forth in this Agreement Qwest and CLEC voluntarily agree to the . terms of the following Performance Assurance Plan ("PAP"), prepared in conjunction with Qwest's application for approval under Section 271 of the Telecommunications Act of 1996 (the "Act") to offer in-region long distance service. Plan Structure The PAP is a two-tiered , self-executing remedy plan. CLEC shall be provided with Tier 1 payments if, as applicable, Qwest does not provide parity between the service it provides to CLEC and that which it provides to its own retail customers , or Qwest fails to meet applicable benchmarks. As specified in section 7., if Qwest fails to meet parity and benchmar~ standards on an aggregate CLEC basis , Qwest shall make Tier 2 payments to a Fund established by the state regulatory commission or, if required by existing law, to the state general fund. As specified in sections 6.0 and 7.0 and Attachments 1 and 2 , payment is generally on a per occurrence basis, (Le., a set dollar payment times the number of non-conforming service events). For the performance measurements which do not lend themselves to per occurrence payment payment is on a per' measurement basis, (i.e., a set dollar payment). The level of payment also depends upon the number of consecutive months of non-conforming performance , (Le., an escalating payment the longer the duration of non-conforming performance). Qwest shall be in conformance with the parity standard when service Qwest provides to CLEC is equivalent to that which it provides to its retail customers. The PAP relies upon statistical scoring to determine whether any difference between CLEC and Qwest performance results is significant, that is , not attributable to simple random variation. Statistical parity shall exist when performance results for CLEC and for Qwest retail analogue result in a z-value that is no greater than the critical z- values listed in the Critical Z-Statistical Table in section 5. For performance measurements that have no Qwest retail analogue, agreed upon benchmarks shall be used. Benchmarks shall be evaluated using a "stare and compare" method. For example , if the benchmark is for a particular performance measurement is 950/0 or better, Qwest performance results must be at least 950/0 to meet the benchmark. Percentage benchmarks will be adjusted to round the allowable number of misses up or down to the closest integer, except when a benchmark standard and low CLEC volume are such that a 1000/0 performance result would be required to meet the standard and has not been attained. In such a Qwest Idaho SGA T Third Revised , Fifth Amended Exhibit K, November 30, 2004 - 1- SEE FILE FOR REMAINDER OF EXHIBIT K EXHIBIT L ADVICE ADOPTIO'N LETTER Manager Interconnection Qwest 1801 California , Room 2410 Denver, CO 80202 Re: Qwest Corporation ("Qwest") New Product: Dear Sir or Madam: By its signature below , (" CLEC") hereby agrees to be bound by the rates, terms, and conditions that Qwest has offered and provided on its Web Site for the New Qwest Product identified above as an amendment to its Interconnection Agreement with Qwest for the state(s) of CLEC certifies that the rates , terms , and conditions contained Attachment A (attached hereto) are the rates , terms and conditions contained on Qwest's web site that have been provided for the New Product identified above. CLEC By: Title: Date: awest CO , lA, ID, MN, MT, ND, NE , NM, OR, SD, UT, WA, WY , October 4~ 2004 Page EXHIBIT M INTERIM ADVICE ADOPTION LETTER Manager Interconnection Qwest 1801 California , Room 2410 Denver, CO 80202 Re: Qwest Corporation ("Qwest") New Product: Dear Sir or Madam: By its signature below , (" CLEC") hereby agrees to be bound by the rates, terms and conditions that Qwest has offered and provided on its Web Site for the New Qwest Product identified above as an interim amendment to its Interconnection Agreement with Qwest for the state(s) CLEC certifies that the rates , terms, and conditions contained on Attachment A (attached hereto) are the rates, terms and conditions contained on Qwest's web site that have been provided for the New Product identified above. Qwest acknowledges that CLEC believes that the rates, terms and conditions for the Qwest New Product should be altered and that CLEC enters into this Interim Advice Adoption Letter with the express intention to renegotiate the rates , terms and conditions associated with the Qwest New Product pursuant to the terms of Section 1.2 of the SGAT. CLEC enters into this Interim , Advice Adoption Letter without prejudice to or waiver of any of its rights to challenge the terms and conditions of this Interim Advice Adoption Letter under the Interconnection Agreement, the Act, FCC or state Commission rules. CLEC By: Title: Date: awest All States October 4, 2004 Page