20030821Comments.pdf

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Your Qwestlnformation ,Update:
For Idaho Residential ,Customers
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At Qwest, we make every effort to keep you well informed' about any change~;'in your products,ratesand '
service "
. -, .
tilities Commission (IPUG) to change the
rate fo Toll Restriction Service for Qwest Residential Customers in Idaho. If approved, your rate would change
as of Octo er1 , 20 . IJoT ;It CurrentMontl1ly Rate $.25
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Proposed~onthly Rate $.75 w-- e;e J/) c ~
Plus appiiG~ble tax and surcharges
The impact of this rate change will be less than two1enths of one percent increase to Qwest's annual regulated
revenues.
Qwest's application is a proposal, which is subject to public review and an IPUC decision. A copy of the
application is available at the offices of Qwest and the IPUC or may be viewed on the IPUG's website-
www.Duc.state.id.
If you have any questions, please call the number at the top of the first page of your monthly phone bill , or call
80~-244-1111. One of o~r representatives will be ~~py to help you. .
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Jean JewellFrom:Sent:To:Subject:Ed HowellWednesday, August 20 2003 10:47 PMJean Jewell; Ed Howell; Gene Fadness; Tonya ClarkComment acknowledgementWWW Form Submission:Wednesday, August 20 , 20039 : 4 6 : 3 3 Case:Name: dan owenStreet Address: 1323 NW 4th Ci ty: meridianState: IDZIP: 83642HomeTelephone: 898-5976E-Mail: rhrndano~earthlink. netCompany: qwestmailinglist _yes _no: yesCommentdescription: I recently got a notification from qwest that they were going triple my monthly rate for having a toll restriction on my line. Have they submi tted Reason for their request to increase this charge Threefold? I can t imagine that suddenly costs them Three times as much money for me NOT to use their service than it didlast month or last year. Being one of the "poor " (well below the poverty level) in ourstate I am inclined to balk and question any time somebody want to charge me more moneyfor essentially nothing I .Transaction ID: 8202146.Referred by: http: / /www. puc. s tate. id. us scripts /polyform. dll/ ipuc
Use r Add res s: 6 5 . 1 7 8 . 113 . 115
Us e r Ho s tname: 65. 178 . 113 . 115
Jean JewellFrom:Sent:To:Subject:Ed HowellWednesday, August 20 2003 8:05 AMJean Jewell; Ed Howell; Gene Fadness; Tonya ClarkComment acknowledgementWWW Form Submission:Wednesday, August 20 , 200305:18 AMCase: QWE-T-03-Name: N than Smi Street Addres s: 282 E. 16thCi ty: Idaho FallsState: IDZIP: 83404HomeTelephone: 208-528-6393E-Mail: nathan~srv. netCompany:Comment description: From the customers point of view , why should we pay more -or any-money to prevent companies from attaching to my service without solicitation? It seemslike backwards enterprise to be induced to pay for the right to not recieve something. Ifthere is a reason for this charge -which I m sure there is- then it needs to be passed onto those companies that would benefi t from those lines wi thout the toll restrictionTransaction ID: 820705.Referred by: http: / /www. puc. s tate. id. us scripts /polyform. dll/ ipucUse r Add res s: 1 9 8 . 6 0 . 9 9 . 1 9 4Us e r Ho s tname: 198. 60 . 99 . 194
Jean JewellFrom:Sent:To:Subject:Ed HowellFriday, August 15 , 2003 8:20 PMJean Jewell; Ed Howell; Gene Fadness; Tonya ClarkComment acknowledgementWWW Form Submission:Friday, August 15 , 20037 : 2 0 : 0 4 Case: QWE-T-03-Name: Kevin AllcottStreet Address: 533 West 2600 South Suite 275City: BountifulState: utahZIP: 84010HomeTelephone: [phone]E-Mail: kallcott~aol. comCompany: QWESTmailinglist _yes _no: noCommentdescription: I have had numerous problems wi th this service. Perhaps Qwestshould be required to make the service work properly before they increase the price by300Absent some fix , they should be required to compensate consumers when we have wade through their "customer service " organization.Transaction ID: 8151920.Referred by: http: / /www. puc. s tate. id. us scripts /polyform. dll/ ipucUse r Add res s: 6 9 . 2 . 2 4 8 . 13 8Use r Ho s tname: 69. 2 . 248 . 138