HomeMy WebLinkAbout20030815Comment.pdfJean JewellFrom:Sent:To:Subject:FrontWednesday, August 13 , 2003 7:57 AMJean JewellFW: Complaint acknowledgement-----Original Message-----From: Ed HowellSent: Tuesday, August 12 , 2003 6:19 PMTo: Front; Beverly Barker; Ed Howell; TonyaSubj ect: Complaint acknowledgement ClarkWWW Form Submission:Tuesday, August 12 , 20035 : 1 9 : 0 2 Name: Gary HuckStreet Address: 2407Ci ty: CaldwellState: IDZIP: 83605HomeTelephone: 459-7433WorkTelephone: I retiredE-Mail: ghuck~peoplepc. comHome Business: HomeBusiness Name:Business Street Address:
Business Phone:
Complaint Company: Qwest
Local Provider: Qwest
Contacted utility: No
Complaint description: Hi recently received card from Qwest notifying me oftheir proposed increase in my rates. They do not deserve raise , considering the way they do business. They gi ve the customers
the run-around when the customer calls for help on particular
concern , and when they finally find someone nothing ever gets doneanyway. Except maybe (depending upon the customer ) talk them into buying
service or a phone , or whatever. Qwest is a greedy company, they are never satisfied
wi th what they have taken from their customers. They have no regards for the poor
if they did they wouldn be hi tting the poor as well as everyone else for moremoney. You could call them an equal-opportuniist greedy company. This fifty
50 cent ) raise they are asking from you to accept may not seem much to youbecause of your income ( s )obviously you can afford it , and you obvioulsy donunderstand the hardships it creates on thepoor. Some of the poor only receive yearly cost-of-living raises , and we have other ways of making up for the loss when a greedy company decided they want a raisein their services. It is even worse , when a company like Qwest only takes from their
customers and does nothing in return. All those people in the past who complained
about Qwest , and the drop in complaints against Qwest obviously gave up
complaining against Qwest obviously gave up hope of getting help from the PUC.
that's why the drop in complaints. They fel t they weren getting any help from the
PUC. i still don like the way Qwest gives me the run-around. Their high-pressured sales staff won do anything for the customer unless they buy something
they don t want or need , or can t afford. I f they are in such need of money, then
perhaps they better find a better qualified manager of their money. Thank you!
Cherry St.
Transaction ID: 8121719.
Referred by: http: / /www. puc. s tate. id. us scripts /polyform. dll/ consUse r Add res s: 6 7 . 1 . 5 . 8 6Use r Ho s tname: 67. 1 . 5 . 8