20030425Comments.pdf

Jean JewellFrom:Sent:To:Subject:Ed HowellTuesday, April 22 , 2003 10:50 PMJean Jewell; Ed Howell; Gene Fadness; Tonya ClarkComment acknowledgementWWW Form Submission:Tuesday, April 22 , 20039 : 5 0 : 14 Case: QWE-T-03-Name: Margaret WilliamsStreet - Addres s: 440 Holly Ci ty: ChubbuckState: IdahoZIP: 83202HomeTelephone: 208 238-9200E-Mail: mawilli1~ida. netCompany: Qwestmailinglist _yes _no: yesCommentdescription: I have worked for the telephone company for over 30 years throughmany changes in the way of doing business. I know for a fact that the most aggravatingchange to our customers is the lack of face-to-face contact. I hear more comments on thisthan any other complaint. The closing of these payment centers will also cause unduestress and hardship to our elderly customers who find it difficul t to deal wi th change.Please reconsider these closures for the good of the public.Transaction ID: 4222150.Referred by: http: / /www. puc. s tate. id. us scripts /polyform. dll/ ipucUse r Add res s: 6 9 . 2 0 . 14 5 . 7
Use r Ho s tname: 69. 2 0 . 145 . 77
Jean JewellFrom:Sent:To:Subject:Ed HowellTuesday, April 22 , 2003 5:42 PMJean Jewell; Ed Howell; Gene Fadness; Tonya ClarkComment acknowledgementWWW Form Submission:Tuesday, April 22 , 20034 : 4 1 : 4 8 Case: QWE-T-03-Name: Lindee AdamsStreet Address: 56 Plateau DriveCity: PocatelloState: IDZIP: 83204HomeTelephone: 232-0764E-Mail: lindee~calpolymers. comCompany: Qwestmailinglist _yes _no: yesCommentdescription: I feel it was a nice service for Qwest to offer , however so manybusinesses are finding it necessary to downsize right to be effective and competi ti ve. Forthose people who feel they have no option other than to pay in cash , perhaps they shouldbe using money orders from the post office or a bank. It would seem that Qwest couldsimply charge Pocatello cash payers the $2.27 as a processing fee for using the paycenter, however , these payments are on a walk-in basis so the amount of payments are notsecured.Transaction ID: 4221641.Referred by: http: / /www. puc. s tate. id. us scripts /polyform. dll/ ipuc
Use r Add res s: 6 3 . 2 2 8 . 1 8 5 . 4
Us e r Ho s tname: 63. 228 . 185 .