HomeMy WebLinkAbout20030424Comments.pdfIdaho 'Public UtiHties-CoTl'imissien ' ,
Box 83720::
Boise, ID 8j7~O~O074
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Case No. QWE-O3:-
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This letter is iri r~~popse t~ the ~equest (:)n~w~st to close the c~sto*er. payment~enter
the Peeatello, l~tio~~ W~ maJte':our paym~t5p.r,5OftaUy wh~~ 'possible. ,We ieDj~' ,
the convenience ~nd ibe p~iso~ cont.~i. rim.akes us tee! we'aI,yisible to the,compa.~y ,
and riot just '~n eJ;tvelt,pe wjth'a;ti8tne on .'it ,/rhiiis
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seTvic~,t~tth~~customer.' It ~o.u.ld b~'
, unj~st
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have :it 4~ scontinl~ed:
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flease q'en~ 'this 'request by, Qwt;is( ~d'have them ,corltirt~le
with this 'much':appre~iate~ se~e. ,
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1214-23-1213 FORDS ELECTR I 1213: 18 , ,
April 23. 2003 "
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To Whom It MaVCopcern:
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:B.oyd arid Susan ffenaerson
1220:E. Walm,lt '
,Pocatel1o, ID '83201
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Jean JewellFrom:Sent:To:Subject:Ed HowellWednesday, April 23 2003 5:18 PMJean Jewell; Ed Howell; Gene Fadness; Tonya ClarkComment acknowledgementWWW Form Submission:Wednesday, April 23 , 20034 : 1 7 : 4 4 Case: QWE-T-03-Name: Bette Fol tzStreet Address: 2163 N Inkom RdCi ty: InkomState: IdZIP: 83245HomeTelephone: 208 775-3466E-Mail:Company: Qwestmailinglist _yes _no: yesCommentdescription: I am one of the Qwest employees that will be affect by the closure ofthe teller office in Pocatello. Of course I 'm concern about my employment , but thebiggest disservice will be to the customer.Most of our customers are the elderly. Many are low income , ones that always pay willcash. And many have a problem and just want that human contact. They get very fustratedtrying to get help on the phone wi th our complicated memo.Please consider leaving our Pocatello office open. After all Qwest is advertizing to bethe "Spirit of ServiceTransaction ID: 4231617.
Referred by: http: / /www. puc. s tate. id. us scripts /polyform. dll/ ipuc
Use r Add res s: 1 9 9 . 1 6 8 . 3 2 . 5
Us e r Ho s tname: 199. 168 . 32 . 5