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HomeMy WebLinkAbout20030422Amendment.pdf7?/j 5 TO E L ~~, HECEIVfO FILED 2003 APR 22 AM 6: 101 S. Capitol Boulevard. Suite 1900 Boise. Idaho 83702 main 208.389.9000 lax 208.389.9040 ATTORNEYS AT lAW iUi\r:U f'UbUC UTILITiES CONI11SSION www.stoel.com April 21 , 2003 MARY S. HOBSON Direct (208) 387-4277 mshobson(!l)stoel.com VIA HAND DELIVERY Jean Jewell, Secretary Idaho Public Utilities Commission 472 West Washington Street Boise, Idaho 83720-0074 Re:Case No. QWE-OO- APPLICATION FOR APPROVAL OF AMENDMENT TO THE INTERCONNECTION AGREEMENT Dear Ms. Jewell: Enclosed for filing with this Commission on behalf of Qwest Corporation and McLeodUSA Telecommunications Services, Inc. is an original of the Application for Approval of Amendment to the Interconnection Agreement. The parties respectfully request that this matter be placed on the Commission Decision Meeting Agenda for expedited approval. Please contact me if you have any questions concerning the enclosed. Thank you for your assistance in this matter. Very truly yours /Ult y?!t!/?-v Mary S.tiIobson :blg Enclosure Oregon '" L' D California Boise-! 55899.! 0029164-00016 U I a h Idaho Mary S. Hobson (ISB# 2142) Stoel Rives LLP 101 South Capitol Boulevard - Suite 1900 Boise, ill 83702 Telephone: (208) 389-9000 Facsimile: (208) 389-9040 msho bson(i:V,stoe l. com RECEIVED fI)FILED ZO03 APR 22 AM 8: 01 iUi~d 10 ;'Ll,UC UTILITIES COMMISSION Lauraine Harding McLeodUSA Telecommunications Services, Inc. 6400 C Street SW - Box 3177 Cedar Rapids, IA 52406-3177 Telephone: (319) 790-6480 BEFORE THE IDAHO PUBLIC UTILITIES COMMISSION JOINT APPLICATION OF QWEST CORPORATION AND MCLEODUSA TELECOMMUNICATIONS SERVICES, INe. FOR APPROVAL OF THE AMENDMENT TO AN INTERCONNECTION AGREEMENT FOR THE STATE OF IDAHO PURSUANT TO 47 u.S.e. g252(e) CASE NO.: QWE-OO- APPLICATION FOR APPROVAL OF AMENDMENT TO THE INTERCONNECTION AGREEMENT Qwest Corporation ("Qwest") and McLeodUSA Telecommunications Services, Inc. McLeod") hereby jointly file this Application for Approval of Amendment to the Interconnection Agreement ("Amendment"), which was approved by the Idaho Public Utilities Commission on November 9 2000 (the "Agreement"). A copy of the Amendment is submitted herewith. This Amendment was reached through voluntary negotiations without resort to mediation or arbitration and is submitted for approval pursuant to Section 252(e) of the Communications Act of 1934, as amended by the Telecommunications Act of 1996 (the "Act" Section 252(e)(2) of the Act directs that a state Commission may reject an amendment reached through voluntary negotiations only if the Commission finds that: the amendment (or portion(s) thereof) discriminates against a telecommunications carrier not a party to this agreement; or the implementation of such an amendment (or portion) is not consistent with the public interest, convenience and necessity. APPLICATION FOR APPROVAL OF AMENDMENT TO THE INTERCONNECTION AGREEMENT - Page 1 Boise-155898.10029164-00016 McLeod and Qwest respectfully submit this Amendment provides no basis for either of these findings, and, therefore jointly request that the Commission approve this Amendment expeditiously. This Amendment is consistent with the public interest as identified in the pro- competitive policies of the State of Idaho, the Commission, the United States Congress, and the Federal Communications Commission. Expeditious approval of this Amendment will enable McLeod to interconnect with Qwest facilities and to provide customers with increased choices among local telecommunications services. McLeod and Qwest further request that the Commission approve this Amendment without a hearing. Because this Amendment was reached through voluntary negotiations, it does not raise issues requiring a hearing and does not concern other parties not a party to the negotiations. Expeditious approval would further the public interest. Respectfully submitted this ;.I'IJ.day of April, 2003. Qwest Corporation d::fs 1ilf:~Stoel Rives LLP, Attorneys for Qwest and Lauraine Harding McLeodUSA Telecommunications Services, Inc. APPLICATION FOR APPROVAL OF AMENDMENT TO THE INTERCONNECTION AGREEMENT - Page 2 Boise-155898,O029164-00016 CERTIFICATE OF SERVICE I hereby certify that on this .J-1,J!1/.day of April, 2003, I served the foregoing APPLICATION FOR APPROVAL OF AMENDMENT TO THE INTERCONNECTION AGREEMENT upon all parties of record in this matter as follows: Jean Jewell, Secretary Idaho Public Utilities Commission 472 West Washington Street Boise, Idaho 83720-0074 i i ewell(i:V,puc.state.id. us Lauraine Harding McLeodUSA Telecommunications Services, Inc. 6400 C Street SW - Box 3177 Cedar Rapids, IA 52406-3177 Telephone: (319) 790-6480 Mary Sullivan Qwest Communications International Inc. 7800 East Orchard Road - Suite 250 Englewood, CO 80111 Telephone: (303) 793-6642 Facsimile: (303) 793-6633 mmsulll (i:V,qwest.com Hand Delivery U. S. Mail Overnight Delivery Facsimile Email Hand Delivery U. S. Mail Overnight Delivery Facsimile Email Hand Delivery U. S.Mail Overnight Delivery Facsimile Email &/Hltt /r? randi L. Gearhart, PLS Legal Secretary to Mary S. Hobson Stoel Rives LLP APPLICATION FOR APPROVAL OF AMENDMENT TO THE INTERCONNECTION AGREEMENT - Page 3 Boise-155898.10029164-00016 Unbundled Network Elements Combinations (UNE Combinations) Amendment to the Interconnection Agreement between Qwest Corporation and McLeodUSA Telecommunications Services, Inc. for the State of Idaho This Amendment ("Amendment") is to the Interconnection Agreement between Qwest Corporation (fIkia US WEST Communications, Inc. ) (" Qwest") , a Colorado corporation and McLeodUSA Telecommunications Servic:es, Inc. ("CLEC"), an Iowa corporation. RECITALS WHEREAS, the Parties entered into an Interconnection Agreement, for service in the State of Idaho, that was approved by the Idaho Public Utilities Commission on November 9 , 2000 as referenced in Docket No. QWE- T -00-07 ("Agreement"); and WHEREAS, the Parties wish to amend the Agreement under the terms and conditions contained herein. AGREEMENT NOW THEREFORE, in consideration of the mutual terms, covenants and conditions contained in this Amendment and other good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, the Parties agree as follows: 1. Amendment Terms The Agreement is hereby amended by adding the terms, conditions and rates for Unbundled Network Elements Combinations (UNE Combinations), as set forth Attachment 1 and Exhibits A, Band C, attached hereto and incorporated herein. 2. Effective Date This Amendment shall be deemed effective upon Commission approval; howeverthe Parties may agree to implement the provisions of this Amendment upon execution. To accommodate this need, CLEC must generate, if necessary, an updated Customer Questionnaire. In addition to the Questionnaire, all system updates will need to be completed by Qwest. CLEC will be notified when all system changes have been made. Actual order processing may begin once these requirements have been met. ApriI10,2003/msd/McLeodUSAlUNE-P/10 Amendment to COS-000807-0082 - (From 7/25/02 errata 10 SGAT) 3. Amendments: Waivers The provisions of this Amendment, including the provisions of this sentence, may not be amended, modified or supplemented , and waivers or consents to departures from the provisions of this Amendment may not be given without the written consent thereto by both Parties' authorized representative. No waiver by any Party of any default, misrepresentation, or breach of warranty or covenant hereunder, whether intentional or not, will be deemed to extend to any prior or subsequent default misrepresentation, or breach of warranty or covenant hereunder or affect in any way any rights arising by virtue of any prior or subsequent such occurrence. 4. Entire Aareement This Amendment (including the documents referred to herein) constitutes the full and entire understanding and agreement between the Parties with regard to the subjects of this Amendment and supersedes any prior understandings, agreements amendments, or representations by or between the Parties, written or oral , to the extent they relate in any way to the subjects of this Amendment. The Parties intending to be legally bound have executed this Amendment as of the dates set forth below, in multiple counterparts, each of which is deemed an original, but all of which shall constitute one and the same instrument. McLeod USA Telecommunications Services, Inc. Authorized Signature ~t ~l Name PrintedlTyped ~) 1(.1 WO- lb4 Date Qwes! corp -iT( Authorized Signature L. T. Christensen Name PrintedlTyped Director - Business Policy Title '1/ . ? ~ Date ApriI10 2003/msd/McLeodUSAlUNE-PIi0 Amendment to COS-000807-0082 - (From 7/25/02 errata 10 SGAT) Amendment 1 UNE Combinations ATTACHMENT 1 23 Unbundled Network Elements Combinations (UNE Combinations) 23.1 General Terms 23.Owest shall provide CLEC with non-discriminatory access to combinations of Unbundled Network Elements including but not limited to the UNE- Platform (UNE-P) and Enhanced Extended Loop (EEL), according to the following terms and conditions. 23.Qwest will offer to CLEC UNE Combinations, on rates, terms and conditions that are just, reasonable and non-discriminatory in accordance with the terms and conditions of this Amendment and the requirements of Section 251 and Section 252 of the Act, the applicable FCC rules, and other Applicable Laws. The methods of access to UNE Combinations described in this section are not exclusive. Qwest will make available any other form of access requested by CLEC that is consistent with the Act and the regulations thereunder. CLEC shall be entitled to access to all combinations functionality as provided in FCC rules and other Applicable Laws. Qwest shall not require CLEC to access any UNE Combinations in conjunction with any other service or element unless specified in this Amendment or as required for technical feasibility reasons. Qwestshall not place any use restrictions or other limiting conditions on UNE Combination(s) accessed by CLEC except as specified in this Amendment or required by Existing Rules. 23.Changes in law, regulations or other "Existing Rules" relating to ONEs and UNE Combinations, including additions and deletions of elements Owest is required to unbundled and/or provide in a UNE Combination, shall be incorporated into this Amendment pursuant to the Agreement. CLEC and Qwest agree that the ONEs identified in the Agreement are not exclusive and that pursuant to changes in FCC rules, state laws, or the Bona Fide Request process CLEC may identify and request that Qwest furnish additional or revised ONEs to the extent required under Section 251 (c)(3) ofthe Act and other Applicable Laws. Failure to list aUNE herein shall not constitute a waiver by CLEC to obtain a UNE subsequently defined by the FCC or the state Commission. 23.In addition to the UNE Combinations provided by Qwest to CLEC hereunder, Qwest shall permit CLEC to combine any UNE provided by Qwest with another UNE provided by Qwest or with compatible network components provided by CLEC or provided by third parties to CLEC in order to provide Telecommunications Services. Where specifically prohibited by applicable federal or state requirements, UNE Combinations will not be directly connected to a Qwest Finished Service, whether found in a Tariff or otherwise without going through a Collocation , unless otherwise agreed to by the Parties. Notwithstanding the foregoing, CLEC can connect its UNE Combination to Qwest's Directory Assistance and Operator Services platforms. 23.Where a CLEC has been denied access to a Loop as a UNE due to lack of facilities, and where CLEC has requested and been denied the construction of new facilities to provide such Loop. CLEC may connect a similar ApriI10,2003/msd/McLeodUSNUNE-PII0 Amendment to COS-000807-0082 - (From 7/25/02 errata 10 SGAT) Amendment 1 UNE Combinations bandwidth tariffed service that it secures in lieu of that UNE to a transport UNE that it has secured from Qwest. Before making such connection, CLEC shall provide Qwest with evidence sufficient to demonstrate that it has fulfilled all of the prior conditions of this provision. This provision shall be changed as may be required to conform to the decisions of the FCC under any proceedings related to the Public Notice referred to in document FCC 00-183. 23.When ordered as combinations of UNEs, Network Elements that are currently combined and ordered together will not be physically disconnected or separated in any fashion except for technical reasons or if requested by CLEC. Network elements to be provisioned together shall be identified and ordered by GLEC as such. When CLEC orders in combination UNEs that are currently interconnected and functional, such UNEs shall remain interconnected or combined as a working service without any disconnection or disruption of functionality. 23.1.4 When ordered in combination , Qwest will combine for CLEC UNEsthat are ordinarily combined in Qwest's network , provided that facilities are available. 23.When ordered in combination, Qwest will combine for GLEG UNEs that are not ordinarily combined in Qwest's network , provided that facilities are available and such combination: 23.Is Technically Feasible; 23.Would not impair the ability of other Carriers to obtain access to UNEs or to interconnect with Qwest's network; and 23.Would not impair Qwest's use of its network. 23.When ordered in combination, Qwest will combine CLEC UNEs with Qwest UNEs, provided that facilities are available and such combination: 23.Is Technically Feasible; 23.Shall be performed in a manner that provides Qwest access to necessary facilities; 23.Would not impair the ability of other Carriers to obtain access to UNEs or to interconnect with Qwest'snetwork; and 23.6.4 Would not impair Qwest's use of its network. 23.2 Description UNE Combinations are available in, but not limited to, the following standard products: a) UNE- P in the following form: (i) 1 FR/1 FB Plain Old Telephone Service (POTS), (ii) ISDN - either Basic Rate or Primary Rate, (iii) Digital Switched Service (OSS), (iv) PBX Trunks, and (v) Centrex; b) EEL (subject to the limitations set forth below). If CLEC desires access to a different UNE Combination , CLEC may request access through the Special Request Process set forth in the Agreement. Qwest will provision UNE Combinations pursuant to the terms of this Amendment, provided that all UNEs makina UP the UNE Combination are contained this ApriI10 2003/msd/McLeodUSAlUNE-PIi0 Amendment to COS-000807-0082 - (From 7/25/02 errata 10 SGAT) Amendment 1 UNE Combinations Amendment. If Qwest develops additional UNE Combination products, CLEC can order such products without using the Special Request Process, but CLEC may need to submit a New Customer Questionnaire amendment before ordering such products. 23.3 Terms and Conditions 23.Qwest shall provide non-discriminatory access to UNE Combinations on rates , terms and conditions that are non-discriminatory, just and reasonable. The quality of a UNE Combination Qwest provides, as well as the access provided to that UNE Combination, will be equal between all Carriers requesting access to that UNE Combination; and, where Technically Feasible, the access and UNE Combination provided by Qwest will be provided in "substantially the same time and manner" to that which Qwest provides to itself. In those situations where Qwest does not provide access to UNE Combinations itself, Qwest will provide access in a manner that.provides CLEC with a meaningful opportunity to compete. 23.2 "UNE-POTS": 1 FR/1 FB lines are available to CLEC as a UNE Combination. UNE-P POTS is comprised of the following Unbundled Network Elements: Analog - 2 wire voice grade Loop, Analog Line Side Port and Shared Transport. All the vertical Switch features that are Technically Feasible for POTS are available with UNE- POTS.For complete descriptions please refer to the appropriate Unbundled Network Elements in the Agreement. 23.3 "UNE-PBX": PBX Trunks are available to CLEC as a UNE Combination. There are two (2) types of UNE-PBX: Analog Trunks and Direct Inward Dialing (DID) Trunks. UNE-PBX is comprised of the following Unbundled Network Elements: 2/4 Wire Analog Loop, AnaloglDlD Trunks, and Shared Transport. All the vertical Switch features that are Technically Feasible for Analog and DID PBX Trunksare available with UNE-PBX. For complete descriptions please refer to the appropriate Unbundled Network Elements in the Agreement. 23.3.4 "UNE-DSS": Digital Switched Service (DSS) is available to CLEC as a UNE Combination. UNE-DSS is comprised of the following Unbundled Network Elements: DS1 Capable Loop, Digital Line-Side Port and Shared Transport. All the vertical Switch features that are Technically Feasible for Digital Switched Service are available with UNE-DSS. For complete descriptions please refer to the appropriate Unbundled Network Elements in the Agreement. 23.5 "UNE-ISDN"ISDN lines are available to CLEC as a UNE Combination. All the vertical Switch features that are Technically Feasible for ISDN are available with UNE-ISDN. There are two types of UNE-ISDN:a) Basic rate (UNE-ISDN-BRI) is comprised of the following Unbundled Network Elements: Basic ISDN Capable Loop, BRI Line Side Port and Shared Transport; andb) Primary rate (UNE-ISDN-PRI) - UNE-ISDN-PRI is comprised of the following Unbundled Network Elements: Basic ISDN Capable Loop, Digital Line Side Port and Shared Transport. 1='"". I"",m p'""t"" ~"""I",.i pti"'n., pi""""."", ,.""f"",. t", th"" "" pp""' p,.i""t"" I 'nh, !n~I",,~ "'""n."",.'" I=I""rYI""nt., ApriI10 2003/msd/McLeodUSAlUNE-PIl0 Amendment to COS-000807-0082 - (From 7/25/02 errata 10 SGAT) Amendment 1 UNE Combinations in the Agreement. 23.6 UNE-Centrex: - Centrex Service is available to CLEC as a UNE Combination. Centrex is comprised of the following Unbundled Network Elements: Analog - 2 wire voice grade Loop, Analog Line Side Port, and Shared Transport. All the vertical Switch features that are Technically Feasible for Centrex service are available with UNE-Centrex. 23.CLEC may also request a service change from Centrex 21 Centrex Plus or Centron service to UNE-POTS. The UNE-POTS line will contain the UNEs established in Section 9.23.2 of this Amendment. 23.Qwest will provide access to Customer Management System (CMS) with UNE-Centrex. 23.Enhanced Extended Loop (EEL) -- EEL is a Qwest-provided combination of Loop and dedicated interoffice transport and may also include multiplexing or concentration capabilities. EEL transport and Loop facilities may utilize DSO through OC-192 or other existing bandwidths. In addition , OSO, OS1 and OS3 bandwidths are defined products. Other existing bandwidths can be ordered through the Special Request Process set forth in Exhibit B. Qwest has two EEL options: "EEL-Conversion (EEL-C) and "EEL-Provision" (EEL-P). 23.Unless CLEC is specifically granted a waiver from the FCC which provides otherwise, and the terms and conditions of the FCC waiver apply toCLEC's request for a particular EEL, CLEC cannot utilize combinations of Unbundled Network Elements that include Unbundled Loop and unbundled interoffice dedicated transport to create a UNE Combination unless CLEC establishes to Qwest that it is using the combination of Network Elements to provide a significant amount of local exchange traffic to a particular End User Customer. The significant amount of local use requirement does not apply to combinations of Loop and multiplexing when the high side of the multiplexer is connected via an ITP for CLEC's Collocation. 23.To establish that an EEL is carrying a "Significant Amount of Local Exchange Traffic " one of the following three (3) local service options must exist: 23.Option 1: CLEC must certify to Qwest that it is the exclusive provider of an End User Customer s Local Exchange Service and that the Loop transport combination originates at a Customer premises and that it terminates at CLEC's Collocation arrangement in at least one Qwest Central Office. This condition , or option, does not allow Loop-transport combinations to be connected to Qwest's Tariffed services. 23.Option 2: CLEC must certify that it provides local exchange and Exchange Access service to the End User Customer premises and handles at least one-third (1/3) of the End User Customer local traffic measured as a percent of total End User Customer local dial +I'\no lino",,: ",nrl fl'\r n~ 1 !o\lol l'irl'llit"" ",nrl "'1:-1'\\10 , "'+ 10"'""+ fifty por!;~nt ApriI10 2003/msd/McLeodUSNUNE-P/10 Amendment to COS-000807-0082 - (From 7/25/02 errata 10 SGAT) Amendment 1 UNE Combinations (50%) of the activated channels on the Loop portion of the Loop and transport combination have at least five percent (5%) local voice traffic individually; and the entire Loop facility has at least ten percent (10%) local voice traffic; and the Loop/transport combination originates at a Customer s premises and terminates at CLEC's Collocation arrangement in at least one Qwest Central Office; and if a Loop/transport combination includes multiplexing, each of the multiplexed facilities must meet the above criteria outlined in this paragraph. (For example, if DS1 Loops are multiplexed onto DS3 transport, each of the individual DS1 facilities must meet the criteria outlined in this paragraph in order for the DS1/DS3 Loop/transport combination to qualify for UNE treatment). This condition or option , does not allow Loop-transport combinations to be connected to Qwest's Tariffed services. 23.Option 3: CLEC must certify that at least fifty percent (50%) of the activated channels on a circuit are used to provide originating and terminating local dial tone service and at least fifty percent (50%) of the traffic on each of these local dial tone channels is local voice traffic; and the entire Loop facility has at least thirty-three percent (33%) local voice traffic; and if Loop/transport combination includes multiplexing, each of the multiplexed facilities must meet the above criteria. For example, if DS1 loops are multiplexed onto DS3 transport each of the individual DS1 facilities must meet the criteria as outlined in this paragraph in order for the DS1/DS3 Loop/transport combination to qualify for UNE treatment. This condition , or option , does not allow Loop- transport combinations to be connected to Qwest's Tariffed services. Under this option, Collocation is not required. Under this option, CLEC does not need to provide a defined portion of the End User Customer local service but the active channels on any Loop-transport combinations, and the entire facility, must carry the amount of local exchange traffic specified in this option. 23.2.4 When CLEC certifies to Qwest through a certification letter, or other mutually agreed upon solution , that the combination of elements is carrying a "Significant Amount of Local Exchange" Traffic, then Qwest will provision the EEL or convert the Special Access circuit to an EEL-C. For each EEL or Special Access circuit, CLEC shall indicate in the certification letter under which local usage option, set forth in paragraph 9.23., 9.23. 23., it seeks to qualify the circuit. 23.5 CLEC's local service certification shall remain valid only so long as CLEC continues to satisfy one (1) of the three (3) options set forth in Section 9.23.2 of this Amendment. CLEC must provide a service order converting the EEL to Private Line/Special Access Circuit to Qwest within thirty (30) days if CLEC's certification on a given circuit is no longer valid. 23.In order to confirm reasonable compliance with these requirements, Qwest may perform audits of CLEC'records a~~erdiA!!) te the fellawiA!!) !!)l:IideliAes: ApriI10 2003/msd/McLeodUSNUNE-PIi0 Amendment to COS-000807-0082 - (From 7/25/02 errata 10 SGAT) Amendment 1 UNE Combinations a) Qwest may, upon thirty (30) days written notice to a CLEC that has purchased Loop/transport combinations as UNEs conduct an audit to ascertain whether those Loop/transport combinations were eligible for UNE treatment at the time of conversion and on an ongoing basis thereafter. b) GLEC shall make reasonable efforts to cooperate with any audit by Qwest and shall provide Qwest with relevant records (e., network and circuit configuration data, local telephone numbers) which demonstrate that CLEC's Unbundled Loop transport combination is configured to provide Local Exchange Service in accordance with its certification.c) An independent auditor hired and paid for by Qwest shall perform any audits, provided, however, that if an audit reveals that CLEC's EEL circuit(s) do not meet or have not met the certification requirements, then CLEC shall reimburse Qwest for the cost of the audit. d) An audit shall be performed using industry audit standards during normal business hours, unless there is a mutual agreement otherwise.e) Qwest shall not exercise its audit rights with respect to a particular CLEC (excluding Affiliates), more than once in any calendar year, unless an audit finds non-compliance. If an audit does find non-compliance, Qwest shall not exercise its audit rights for sixty (60) days following that audit, and if any subsequent audit does not find non-compliance, then Qwest shall not exercise its audit rights for the remainder of the calendar year.f) At the same time that Qwest provides notice of an audit to CLEC under this paragraph, Qwest shall send a copy of the notice to the Federal Communications Commission. g) Audits conducted by Qwest for the purpose of determining compliance with certification criteria shall not effect or in any way limit any audit rights that Qwest may have pursuant to an Interconnection agreement between CLEC and Qwest. h) Qwest shall not use any other audit rights it may have pursuant to an Interconnection agreement between CLEC and Qwest to audit for compliance with the local exchange traffic requirements of Section 9.23.2. Qwest shall not require an audit as a prior prerequisite to Provisioning EELs.i) CLEC shall maintain appropriate records to support its certification. However CLEG has no obligation to keep any records that it does not keep in the ordinary course of its business. Q ?':!. ':!. 7 ? 7 tlIAlCO"'+ \Alii! "1"\+ prl"\\li",il"\" 1=1=1 I"\r 1"1"\"\lcort Pr;\I"'+co April10 2003/msd/McLeodUSAlUNE-P/ID Amendment to CDS-000807-0082 - (From 7/25/02 errata ID SGAT) Amendment 1 UNE Combinations Line/Special Access to an EEL if Qwest records indicate that the Private Line/Special Access is or the EEL will be connected directly to a Tariffed service or if, in options 1 and 2 above, the EEL would not terminate at CLEC's Collocation arrangement in at least one Qwest Central Office. 23.If an audit demonstrates that an EEL does not meet the local use requirements of Section 9.23.2 on average for two (2) consecutive months for which data is available, then the EEL shall be converted to special access or private line rates within thirty (30) days. 23.If CLEC learns for any reason that an EEL does not meet the local use requirements of Section 9.23., then the EEL shall be converted to special access or private line rates within thirty (30) days. CLEC has no ongoing duty to monitor EELs to verify that they continue to satisfy the local use requirements of Section 9.23., except that if any service order activity occurs relating to an EEL, then CLEC must verify that the EEL continues to satisfy the local use requirements of Section 23.2. Any disputes regarding whether an EEL meets the local use requirements shall be handled pursuant to the dispute resolution provisions of the Agreement. While a dispute is pending resolution, the status quo will be maintained and the EEL will not be converted to special access or private line rates 23.10 No private line or other Unbundled Loop shall be available for conversion into an EEL or be combined with other elements to create an EEL if it utilizes shared use Billing, commonly referred to as ratcheting. Any change to a private line or other Unbundled Loop including changes to eliminate shared use Billing for any or all circuits prior to conversion of those circuits to EEL shall be conducted pursuant to the processes, procedures, and terms pursuant to which such private line or Loop was provisioned. Any appropriate charges from such processes procedures, and terms shall apply (sometimes referred to as "grooming charges 23.11 EEL-is the conversion of an existing Private Line/Special Access service to a combination of Loop and transport UNEs. Retail and/or resale private line circuits (including multiplexing and concentration) may be converted to EEL-if the conversion Technically Feasible and they meet the terms of this Section 9.23. Qwest will make EEL-Conversion Combinations available to CLEC upon request. Qwest will provide CLEC with access to EEL-Conversion Combinations according to the standard intervals set forth in Exhibit C. 23.11.CLEC must utilize EEL-C to provide a significant amount of Local Exchange Service in accordance with the three options listed under Section 9.23. 23.12 EEL-P - EEL-is a combination of Loop and dedicated interoffice transport used for the purpose of connecting an End User Customer to a CLEC Switch. EEL-P is a new installation of circuits fgr tl::le pwrpgse gf ClEC prg':i€lil'1~ sewiges tg EI'1€1 L'ser Cwstsmers. April10,2003/msd/McLeodUSAIUNE-P/10 Amendment to COS-000807-0082 - (From 7/25/02 errata 10 SGAT) Amendment 1 UNE Combinations 23.12.Terms and Conditions 23.12.CLEC must utilize EEL-P to provide a significant amount of Local Exchange Service to each End User Customer served in accordance with the three options listed under Section 9.23. 23.12.One end of the interoffice facility must originate at a CLEC Collocation in a Wire Center other than the Serving Wire Center of the Loop. 23.12.4 EEL combinations may consist of Loops and interoffice transport of the same bandwidth (Point-to-Point EEL). When multiplexing is requested, EEL may consist of Loops and interoffice transport of different bandwidths (Multiplexed EEL). CLEC may also order combinations of interoffice transport concentration capability and DSO Loops. 23.12.When concentration capability requested, CLEC will purchase the appropriate concentration equipment and provide it to Qwest for installation in the Wire Center. 23.12.Installation intervals are set forth in Exhibit C and are equivalent to the respective Private Line TransportService on the following web-site address: http://www.qwest.com/carrier/guides/sig/index.htmi. 23.12.Concentration intervals will be offered at an 1GB. capability installation 23.12.8 EEL-is available only where existing facilities are available. 23.Ordering 23. 23. Reserved for Future Use. CLEC will submit EEL orders using the LSR process. 23.Qwest will install the appropriate Channel Card based on the DSO EEL Link LSR order and apply the charges. 23.8.4 Requests for Concentration will be submitted using the Virtual Collocation process. Virtual Collocation intervals will be adhered to. 23.One LSR is required when CLEC orders Point-to-Point EEL. Multiplexed EEL , EEL Transport and EEL Links must be ordered on separate LSRs. 23.Rate Elements ApriI10 2003/msd/McLeodUSAlUNE-P/10 Amendment to COS-000807-0082 - (From 7/25/02 errata 10 SGAT) Amendment 1 UNE Combinations 23.EEL Link. The EEL Link is the Loop connection between the End User Customer premises and the Serving Wire Center. EEL Link is available in DSO, DS1 and DS3 and higher bandwidths as they become available. Recurring and nonrecurring charges apply. 23.EEL Transport. EEL Transport consists of the dedicated interoffice facilities between Qwest Wire Centers. EEL Transport is available in DSO, DS1 , DS3, OC3, OC12 and higher bandwidths as they become available. Recurring and nonrecurring charges apply. 23.EEL Multiplexing. EEL multiplexing is offered in DS3 to DS1 and DS1 to DSO configurations. All other multiplexing arrangements will beiCB. EEL multiplexing is ordered with EEL Transport or Unbundled Loop. Recurring and nonrecurring charges set forth in Exhibit A apply. 23.9.4 DSO Low Side Channelization and DSO MUX Low Side Channelization. EEL DSO Channel Cards are required for each DSO EEL Link or DSO Unbundled Loop connected to a 1/0 EEL Multiplexer. Channel Cards are available for analog Loop Start, Ground Start, Reverse Battery and No Signaling. 23.Concentration Capability. Concentration Capability rates will be provided as an 1GB. Cost recovery includes , but is not limited to, space preparation and space lease, equipment installation, cabling and associated terminations and structure installation, personnel training (if required) and delivery of required power. Recurring and nonrecurring charges apply. 23.10 CLECmay request access to and, where appropriate, development of additional UNE Combinations. For UNEs Qwest currently combines in its network CLEC can use the Special Request Process (SRP) set forth in Exhibit B. For UNEs that Qwest does not currently combine , CLEC must use the Bona Fide Request Process (BFR). In its BFR or SRP request CLEC must identify the specific combination of UNEs, identifying each individual UNE by name. 23.The following terms and conditions are available for all types of UNE- 23.11.1 UNE-P will include the capability to access long distance service (InterLATA and IntraLATA) of CLEC's Customer s choice on a 2-PIC basis access to 911 Emergency Services, capability to access CLEC's Operator Services platform, capability to access CLEC's Directory Assistance platform and Qwest customized routing service; and, if desired by CLEC, access to Qwest Operator Services and Directory Assistance Service. 23.11.If Qwest provides and CLEC accepts operator services directory assistance, and IntraLATA long distance as a part of the basic exchange line , it will be offered with standard Qwest branding. CLEC is not permitted to alter the branding of these services in any manner when the services are a part of the UNE-P line without the prior written approval of Qwest. However, at the request of CLEC and where Technically Feasible, Qwest will rebrand operator services and directory assistance in CLEC's name, in CLEC' choice of name, or in no name in accordance with terms and conditions set forth in tbe .I'1 gr-aement ApriI10 2003/msd/McLeodUSNUNE-PIi0 Amendment to COS-000807-0082 - (From 7/25/02 errata 10 SGAT) Amendment 1 UNE Combinations 23.11.CLEC may order Customized Routing in conjunction with UNE- for alternative operator service and/or directory assistance platforms. CLEC shall be responsible to combine UNE-with all components and requirements associated with Customized Routing needed to utilize related functionality. For a complete description of Customized Routing, refer to that Section of the Agreement. 23.11.4 Qwest shall provide to CLEC, for CLEC's End User Customers E911/911 call routing to the appropriate Public Safety Answering Point (PSAP). Qwestshall not be responsible for any failure of CLEC to provide accurate End User Customer information for listings in any databases in which Qwest is required to retain and/or maintain End User Customer information. Qwest shall provide CLEC's End User Customer information to the ALlIDMS (Automatic Location IdentificationlDatabase Management System). Qwest shall use its standard process to update and maintain, on the same schedule that it uses for its End User Customers, CLEC's End User Customer service information in the All/OMS used to support E911/911 services. Qwest assumes no liability for the accuracy of information provided by CLEC. 23.11.CLEC shall designate the Primary Interexchange Carrier (PIC) assignments on behalf of its End User Customers for InterLATA and IntraLATA services. CLEC shall follow all Applicable Laws, rules and regulations with respect to PIC changes and Qwest shall disclaim any liability for CLEC' improper PIC change requests. 23.11.Feature and InterLATA or IntraLATA PIC changes or additions for UNE-, will be processed concurrently with the UNE-P order as specified by CLEC. 23.11.CLEC may order new or retain existing Qwest DSL service on behalf of End User Customers when utilizing UNE-POTS, UNE-Centrex, and UNE-PBX (analog, non-DID trunks only) combinations, where Technically Feasible. The price for Qwest DSL provided with UNE-combinations is included in Exhibit A to this Amendment. Qwest DSL service provided to internet service providers and not provided directly to Qwest or CLEC's End Users is not available with UNE-P combinations. 23.12 If CLECis obtaining services from Qwest under an arrangement or agreement that includes the application of termination liability assessment (TLA) or minimum period charges , and if CLEC wishes to convert such services to UNEs or a UNE Combination, the conversion of such services will not be delayed due to the applicability of TLA or minimum period charges. The applicability of such charges is governed by the terms of the original agreement, Tariff or arrangement. Qwest will waive any TLAcharge otherwise applicable under the agreement or Tariff election by which a CLEC ordered or augmented a special access circuit under interstate Tariff between February 17, 2000 and May 16, 2001 , provided that CLEC identifies and communicates in writing to Qwest on or before November 30, 2001 each circuit it believes to qualify hereunder. Nothing herein shall be construed as expanding the rights otherwise granted by the Agreement or by law to elect to make such conversions. rar iRstaliatiaR af Ren UtJC Oal'A6iRatiaRs, OLCO n ill Rat Be assesses ApriI10 2003/msd/McLeodUSNUNE-P/10 Amendment to COS-000807-0082 - (From 7/25/02 errata 10 SGAT) Amendment 1 UNE Combinations UNE rates for UNEs ordered in combination until access to all UNEs that make up such combination have been provisioned to CLEC as a combination unless a UNE is not available until a later time and CLEC elects to have Qwest provision the other elements before all elements are available. For conversions of existing resale services to UNE- Combinations, CLEC will be billed at the UNE-P rate, and Billing at the resold rate will cease, on the Due Date scheduled for the conversion, so long as the Due Date of the conversion was a standard or longer interval, unless CLEC has caused or requested a delay of the conversion. 23.Reserved for Future Use. 23.15 When End User Customers switch from Qwest to CLEC, or to CLEC from any other competitor and is obtaining service through a UNE Combination , such End User Customers shall be permitted to retain their current telephone numbers if they so desire. 23.16 In the event Qwest terminates the Provisioning of any UNE Combination service to CLEC for any reason, GLEC shall be responsible for providing any and all necessary notice to its End User Customers of the termination. In no case shall Qwest be responsible for providing such notice to CLEC's End User Customers. Qwest shall only be required to notify CLEC of Qwest's termination of the UNE Combination service on a timely basis consistent with Commission rules and notice requirements. 23.17 CLEC , or CLEC's agent, shall act as the single point of contact for its End User Customers' service needs , including without limitation, sales, service design order taking, Provisioning, change orders, training, maintenance, trouble reports, repair post-sale servicing, Billing, collection and inquiry. CLEC shall inform its End User Customers that they are End User Customers of CLEC. CLEC'' End User Customers contacting Qwest will be instructed to contact CLEC, and Qwest's End User Customers contacting CLEC will be instructed to contact Qwest. In responding to calls, neither Party shall make disparaging remarks about each other. To the extent the correct provider can be determined , misdirected calls received by either Party will be referred to the proper provider of Local Exchange Service; however, nothing in this Amendment shall be deemed to prohibit Qwest or CLEC from discussing its products and services with CLEC's or Qwest's End User Customers who call the other Party seeking such information. 23.Reserved for Future Use. 23.4 Rates and Charges 23.4.The rates and charges for the individual Unbundled Network Elements that comprise UNE Combinations are contained in Exhibit A for both recurring and nonrecurring application. 23.4.Recurring monthly charges for each Unbundled Network Element that comprise the UNE Combination shall apply when a UNE Combination is ordered. The recurring monthly charges for each UNE, including but not limited , Unbundled 2-wire Analog Loop, Analog line Side Port and Shared Transport are contained in Exhibit A. ApriI10 2003/msd/McLeodUSAlUNE-P/10 Amendment to COS-000807-0082 - (From 7/25/02 errata 10 SGAT) Amendment 1 UNE Combinations 23.4.Nonrecurring charges, if any, will apply based upon the cost to Qwest of Provisioning the UNE Combination and providing access to the UNE Combination. These nonrecurring charges, if any, are described in Exhibit A. 23.4.If the Commission takes any action to adjust the rates previously ordered, Qwest will make a compliance filing to incorporate the adjusted rates into Exhibit A. Upon the compliance filing by Qwest, the Parties will abide by the adjusted rates on a going-forward basis, or as ordered by the Commission. 23.4.CLEC shall be responsible for Billing its End User Customers served over UNE Combinations for all Miscellaneous Charges and surcharges required of CLECby statute, regulation or otherwise required. 23.4.4 CLEC shall pay Qwest the PIC change charge associated with CLEC End User Customers changes of Inter LATA or IntraLATA Carriers. Any change in CLEC's End User Customers' InterLATA or IntraLATA Carrier must be requested by CLEC on behalf of its End User Customers. 23.4.If an End User Customer is served by CLEC through a UNE Combination, Qwest will not charge, assess, or collect Switched Access charges for InterLATA or IntraLATA calls originating or terminating from that End User Customer phone after conversion to a UNE Combination is complete. 23.4.Qwest shall have a reasonable amount of time to implement system or other changes necessary to bill CLEC for Commission-ordered rates or charges associated with UNE Combinations. 23.5 Ordering Process 23.Most UNE Combinations and associated products and services are ordered via an LSR. Ordering processes are contained in the Agreement and in the PCA T. The following is a high-level description of the ordering process: 23. 23. Reserved for Future Use. Reserved for Future Use. 23.Step 1: Complete product questionnaire with account team representative. 23.1.4 Step 2: Obtain Billing Account Number (BAN) through account team representative. 23.Step 3: Allow two to three (2-3) weeks from Qwest's receipt of a completed questionnaire for accurate loading of UNE Combination rates to the Qwest Billing system. 23.Step 4: After account team notification, place UNE Combination orders via an LSR or ASR as appropriate. 23.Additional information reQardinQ the orderinQ processes are ApriI10 2003/msd/McLeodUSAlUNE-P/10 Amendment to COS-000807-0082 - (From 7/25/02 errata 10 SGAT) Amendment 1 UNE Combinations located at: http://www.qwest.com/wholesale/solutions/clecF acility/une -- c. htm I 23.Prior to placing an order on behalf of each End User Customer, CLEC shall be responsible for obtaining and have in its possession a Proof of Authorization as set forth in the Agreement. 23.Standard service intervals for each UNE Combination are set forth in Exhibit C. For UNE Combinations with appropriate retail analogues, CLEC and Qwest will use the standard Provisioning interval for the equivalent retail service. GLEC and Qwest can separately agree to Due Dates other than the standard interval. 23.5.4 Due date intervals are established when Qwest receives a complete and accurate Local Service Request (LSR) or ASR made through the IMA, EDI or Exact interfaces or through facsimile. For UNE-POTS , UNE-Centrex, and UNE-ISDN- BRI , the date the LSR or ASRis received is considered the start of the service interval if the order is received on a business day prior to 7:00 p.m. For UNE-POTS, UNE- Centrex, and UNE-ISDN-BRI, the service interval will begin on the next business day for service requests received on a non-business day or after 7:00 p.m. on a businessday. For UNE-DSS, UNE-ISDN-PRI , UNE-P:'PBX , EEL, and all other UNE Combinations, the date the LSR or ASR is received is considered the start of the service interval if the order is received on a business day prior to 3:00 p.m. For UNE-DSS UNE-ISDN-PRI, UNE-PBX, EEL, and all other UNE Combinations, the service interval will begin on the next business day for service requests received on a non- business day or after 3:00 p.m. on a business day. Business days exclude Saturdays Sundays, New Year s Day, Memorial Day, Independence Day (4th of July), Labor Day, Thanksgiving Day and Christmas Day. 23.The Parties' obligations and responsibilities for providing and maintaining End User Customer listings information are contained in the Listings and E911/911 Emergency Services sections of the Agreement. Nevertheless, to the extent that the option is available to CLEC to specify that the End User Customer s existing listing(s) be retained upon conversion to Unbundled Local Switching elements or UNE- Combinations, Qwest shall be responsible for ensuring that the End User Customer listing(s) is retained "as is" in Qwest's listings data bases. 23.When Qwest's End User Customer or the End User Customer s New Service Provider orders the discontinuance of the End User Customer s existing service in anticipation of moving to another service provider, Qwest will render its closing bill to the End User Customer effective with the disconnection. If Qwest is not the local service provider, Qwest will issue a bill to CLEC for that portion of the service provided to CLEC should CLEC's End User Customer, a New Service Provider, or CLEC request service be discontinued to the End User Customer. Qwest will notify CLEC by FAX, ass interface, or other agreed upon processes when an End User Customer moves to another service provider. Qwest shall not provide CLEC or Qwest retail personnel with the name of the other service provider selected by the End User Customer. 9.23.For UNE Combinations, CLEC shall provide Qwest and Qwest shall provide CLEC with points of contact for order entry, problem resolution, repair, and in the event special attention is required on service request. ApriI10 2003/msd/McLeodUSNUNE-PIi0 Amendment to COS-000807-0082 - (From 7/25/02 errata 10 SGAT) Amendment 1 UNE Combinations 23.6 Billing 23.Qwest shall provide CLEC, on a monthly basis, within seven to ten (7- 10) calendar days of the last day of the most recent Billing period , in an agreed upon standard electronic Billing format, Billing information including (1) a summary bill, and (2) individual End User Customers sub-account information consistent with the samples available for CLEC review. 23.7 Maintenance and Repair 23.Qwest will maintain facilities and equipment that comprise the service provided to CLEC as a UNE Combination.CLEC or its End User Customers may not rearrange, move, disconnect or attempt to repair Qwest facilities or equipment, other than by connection or disconnection to any interface between Qwest and the End User Customer, without the written consent of Qwest. April10,2003/msd/McLeodUSAlUNE-PIi0 Amendment to COS-000807-0082 - (From 7/25/02 errata 10 SGAl) Idaho - Exhibit A Amendment Recurring Non-Recurring Notes Wholesale Discount Wholesale Discount Percentage Recurring Percentage Nonrecurring Resale Charge Charge IntraLATA Toll 19.37%19.37% Listings, CO Features & Information Services 19,37%19,37% Recurring Non-Recurring Notes Interconnection 7.4 Multiplexing 7.4,DS3 to DS1 $201,$298, 7.4,DS1 to DSO $199.$291, Recurring Non-Recurring Notes Unbundled Network Elements (UNEs) Analog Loops See Installation options Wore Voice Grade Section 9,2.4 Zone 1 $15, Zone 2 $23, Zone 3 $40, See Installation options 4-Wore Voice Grade Section 9,2.4 Zone 1 $30, Zone 2 $46, Zone 3 $79.47 Non-loaded Loops See Installation options Section 9,4 and See also 2-wire Non-loaded Loop Section 9, Zone 1 $15. Zone 2 $23, Zone 3 $40, See Installation options Section 9,2.4 and See also 4-wire Non-loaded Loop Section 9, Zone 1 $30, Zone 2 $46, Zone 3 $80, Loop Unloading $9, 2.4 Loop Conditioning $22, Digital Capable Loops See Installation options, Section 9,4 and See also Basic Rate ISDN xDSL-1 Capable ADSL Compatible Loop Section 9.2, Zone 1 $15, Zone 2 $23, Zone 3 $40, See Installation options DS1 Capable Loop Section 9, Zone 1 $86.48 Zone 2 $86, Zone 3 $99, See Installation options DS3 Capable Loop Section 9, Zone 1 $941, Zone 2 $955, Zone 3 264, See Installation options 3.4 OC n Capable Loop Section 9, OC-$896, OC-382, OC-659. Wore Extension Technology $22, Recurring Non-Recurring Notes Shared Transport Per Minute of Use - TELRIC Based Rate 00111 Recurring Non-Recurring Notes Local Switching 11,Local Switching - TELRIC Based Rates 11,Analog Line Side Port, First Port $1,$10, 9111?!!:1::!4 !!:S49 11,Premium Port $4, CMS/Exhib~ A - 10/16/02 Idaho - Exhibit A 11,1.4 Each Additional Premium Port $4, 11,Vertical Features 11,10XXX Direct Dialed Blocking $0, 11,Account Codes - per system $0,$83, 11,Attendant Access Line - per station line $0,$1, 11,2.4 Audible Message Waiting $0,$1.05 11.5 Authorization Codes - per system $0,$248, 11,Auto Callback $0, 11,Automatic Line $0, 11,Automatic Route Selection - Common Equip, per system $0,$2,183, 11,Blocking of pay per call services $0, 11,Bridging $0. 11.Call Drop $0, 11,Call Exclusion - Automatic $0,$1. 11,Call Exclusion - Manual $0, 11,Call Forward Dont Answer - All Calls $0. 11,Call Forwarding Incoming Only $0, 11,Call Forwarding Intra Group Only $0, 11.Call Forwarding Variable Remote $0, 11,Call Forwarding: Busy Line (Expanded)$0. 11,Call Forwarding: Busy Line (Extemal)$0, 11,Call Forwarding: Busy Line (External) Don t Answer $0, 11,Call Forwarding: Busy Line (Overflow)$0, 11.Call Forwarding: Busy Line (Overflow) Don t Answer $0. 11,Call Forwarding: Busy Line (Programmable)$0, 11,Call Forwarding: Busy Line/Dont Answer Programmable Svc, Establishment $16, 11,CF DON'T ANSWERtCF BUSY CUSTOMER PROGRAMMABLE - PER LINE $1. 11,Call Forwarding: Busy Line/Don t Answer (Expanded)$0, 11,Call Forwarding: Dont Answer $0, 11,Call Forwarding: Don t Answer (Expanded)$0. 11,Call Forwarding: Don t Answer (Programmable)$0, 11.Call Forwarding: Variable $0, 11.Call Forwarding: Variable - no call complete option $0. 11,Call Hold $0. 11,Call Holdl3-Way/Call Transfer $0, 11,Call Park (Basic - Store & Retrieve)$0, 11.Call Pickup $0, 11.Call Transfer $0, 11,Call Waiting Dial Originating $0, 11,Call Waiting Indication - per timing state $0,$1, 11,Call Waiting Originating $0, 11,2.40 Call Waiting Terminating - All Calls $0. 11.2.41 Call Waiting Terminating - All Calls $0, 11,2.42 Call Waiting Terminating - Incoming Only $0, 11,2.43 Call Waijingt Cancel Call Waiting $0, 11,CENTREX COMMON EQUIPMENT 254, 11,2.45 Centrex Management System (CMS)$0, 11.Centrex Plus DID numbers per number $0, 11,2.47 Centrex Plus to Centrex Plus $0, 11,Centrex Plus to IC Carrier $0. 11,2.49 Centrex Plus to PBX/Key Blocked $0, 11,Centrex Plus to PBX/Key Non-Blocked $0, 11,CFBL - All Calls $0, 11.CFBL - Incoming Only $0,$39, 11,CFDA Incoming Only $0,$39. 11,CLASS - Anonymous Call Rejection $0, 11,CLASS - Call Trace $0, 11,CLASS - Call Waiting ID $0, 11.CLASS - Calling Name & Number $0. 11,CLASS - Calling Number Delivery $0. 11,CLASS - Calling Number Delivery - Blocking $0, 11,CLASS - Continuous Redial $0, 11,CLASS - Last Call Return $0, 11,CLASS - Priority Calling $0. 11,CLASS - Selective Call Forwarding $0, 11,CLASS - Selective Call Rejection $0, 11,Conference Calling - Meet Me $0,$44. 11,Conference Calling - Preset $0,$44. 11,Custom Ringing First Line (Short/LongtShort)$0, 11.Custom Ringing First Line (Short/Short)$0, 11,Custom Ringing First Line (Short/Short/Long)$0. 11,Custom Ringing Second Line (Short/LongtShort)$0, 11,Custom Ringing Second Line (Short/Short)$0, 11,Custom Ringing Second Line (Short/Short/Long)$0, 11.Custom Ringing Third Line (Short/LongtShort)$0, 11,Custom Ringing Third Line (Short/Short)$0. 11,Custom Ringing Third Line (Short/Short/Long)$0, 11.2,Data Call Protection (DMS 100)$0, 11,Dir Sta SeUBusy Lamp Fld per arrangement $0, 11,Directed Call Pickup with Barge-$0,$20, 11,Directed Call Pickup without Barge-$0,$20, 911 an ",nnn '1:41 q~ 11,Distinctive Rinoino $0, CMS/ExhibijA-10/16/02 Idaho - Exhibit A 11,EBS - Set Interface - per station line $0, 11,Executive Busy Override $0, 11.Expensive Route Warning Tone- per system $0,$74. 11,Facility Restriction Level- per system $0.$46, 11,Feature Display $0, 11.Group Intercom $0,$.47 11,Hot Line - per line $0.$1, 11,Hunting: Mu~iposftion Circular Hunting $0, 11,Hunting: Mu~iposition Hunt Queuing $0,$40, 11,Hunting: Mu~iposition Series Hunting $0. 11,Hunting: Multiposition with Announcement in Queue $0.$40, 11.Hunting: Multiposition with Music in Queue $0,$42, 11,Incoming Calls Barred $0, 11,International Direct Dial Blocking $0, 11,ISDN Short Hunt $0,$1, 11,Line Side Answer Supervision $0, 11.Loudspeaker Paging - per trunk group $0,$183, 11,Make Busy Arrangements - per group $0, 11,100 Make Busy Arrangements - per line $0. 11,101 Message Center - per main station line $0, 11,102 Message Waiting Indication AudibleNisual $0, 11,103 Message Wafting Visual $0. 11.104 Music On Hold - per system $0,$24, 11,105 Network Speed Call $0, 11,106 Night Service Arrangement $0, 11,107 Outgoing Calls Barred $0. 11.108 Outgoing Trunk Queuing $0, 11,109 Privacy Release $0.$.49 11,110 Query Time $0, 11,111 Speed Calling 1 Digit Controller $0. 11.112 Speed Calling 1 Digit User $0, 11.113 Speed Calling 1# List Individual $0. 11,114 Speed Calling 2 Digit Controller $0. 11,115 Speed Calling 2 Digit User $0, 11,116 Speed Calling 2# List Individual $0, 11,117 Speed Calling 30 Number $0, 11.118 Speed Calling 8 Number $0. 11.119 Station Camp-On Service - per main station $0, 11,120 Station Dial Conferencing (6 Way)$0, 11,121 Station Message Detail Recording (SMDR)$0, 11,122 Three Way Calling $0. 11.123 Time and Date Display $0, 11.124 Time of Day Control for ARS - per system $0,$130, 11,125 Time of Day NCOS Update $0. 11,126 Time of Day Routing - per line $0, 11.127 Toll Restriction Service $0, 11,128 Trunk Answer Any Station $0, 11,129 Trunk Verification from Designated Station $0,$.41 11,130 UCD in hunt group - per line $0, 11,131 UCD with Music After Delay $0, 11,132 CMS - SYSTEM ESTABLISHMENT -INITIAL INSTALLATION 010, 11.133 CMS - SYSTEM ESTABLISHMENT - SUBSEQUENT INSTALLATION $505.25 11.2,134 CMS - PACKET CONTROL CAPABILITY, PER SYSTEM $505, 11,135 SMDR-P - SERVICE ESTABLISHMENT CHARGE, INITIAL INSTALLATION $352, 11.136 SMDR-P - ARCHIVED DATA $184, 11.Subsequent Order Charge $13, 11.4 Digital Line Side Port (Supporting BRIISDN) 11.4,First Port $13.$243, 11.4.Each Additional Port $13,$243. 11,Premium Digital Port $15, 11.Digital Trunk Ports 11,DS1 Local Message Trunk Port $53. 11,Message Trunk Group, First Trunk $178, 11,Message Trunk Group, Each Additional $49, 11.DS1 PRIISDN Trunk Port $198.$652, 11,DS1/ DID Trunk Port $2,$218, 11.DSO Analog Trunk Port 11,Unbundled Analog DSO Trunk Port, Fst Port $14,$130, 11,Each Additional Port $14,$31, 11,Local Usage, per Minute of Use 001343 These rates are only available in Zone 1 Wire 11,Local Switching - Market Based Rates Centers Recurring Non-Recurring Notes Customized Routing 12,Development of Custom Line Class Code - Directory Assistance or Operator Services Routing Only $324, 12,Installation Charge, per Switch - Directory Assistance or Operator Servi Routing Only $237,91:3 I Routinn Ir.R Ir.R CMS/Exhibit A - 10/16/02 Idaho - Exhibit A Recurring Non-Recurring Notes 23 UNE Combinations 23,UNE - P Line Splitting 23,Basic Installation Charge for UNE-P Line Splitting $37, 23.UNE-P Conversion Non-Recurring Charges 23,UNE-P POTS, CENTREX, Analog PBX Trunks First Each Additional 23.UNE-P Pal Manual First $16, Each Additional $2. 23,3 UNE-P PBX DID Trunks First $25, Each Additional $3, 23.2.4 UNE-P ISDN BRI First $27. Each Additional $3, 23,5 UNE-P ISDN PRI, DSS per DS1 Facility $24, 23,6 UNE-P ISDN PRI, DSS - per Trunk First $25, Each Additional $3, 23,3 UNE-P New Connection Non-Recurring Charges 23,UNE-P POTS Centrex, Analog PBX Trunks First $57. Each Additional $16, 23,UNE-P PAL Manual First $85, Each Additional $19, 23.3 UNE - P PBX DID - per Trunk $182. 23,3.4 Complex Translations Dig~s Outpulsed Change Signaling $14. 23,5 DID Complex Translations Signaling Change $34.42 23,DID Block Compromise $25, 23,DID Group of 20 Numbers $34, 23.DID Reserve Sequential # Block $25. 23,9 DID Reserve Non Sequential TN $24. 23.10 DID Trunk Termination $22, 23,DID NonSequential TN $36, 23,UNE - P ISDN BRI $348, 23.UNE - P Trunks DSS Basic Trunk - In Only, Out Only, or Two Way $86, DSS, ISDN PRI Adv, Trunk - In only w/DID & Hunting, or 2 Way w/DID Hunting & Answer Sup $86. DSS, ISDN PRI Adv. Trunk - Out Only w/Answer Sup $86. 23,14 Facilities for UNE - P DSS, UNE - P ISDN PRI DS1 Loop Facility (for Basic Trunk) + Multiplexing $444. DS1 Loop Facility (for Advanced Trunks)$152, DS3 Loop Facility $152. 23.15 UNE - P PRI Configurations UNE-P PRI Dedicated PRI 23 + D $711. UNE-P PRI Dedicated PRI 24 $682, UNE-P PRI Dedicated PRI 23B + Back-Up D Configuration - 5E $686, See applicable Owest retail 23.4 UNE - P Qwest DSL Tariff, catalog, or price list 23.5 UNE-Combination Private Line 9.23.DSO/DS1/DS3,/OCNllntegrated T-1 Existing Service $34, 23,Enhanced Extended Loop (EEL) 23,EEL Link / Loop with Multiplexing 23,EEL DSO 2-Wire $266, 23,DSO 214 Wire Each Additional $198, 23,Loop with MUX DSO 2-Wire $245, 23,5 Loop with MUX DSO 214 Wire Each Additional $160, Zone 1 $15, Zone 2 $23. Zone 3 $40, 23,EEL DSO 4-Wire $266, 23.DSO 214 Wire Each Additional $198. 23,8 Loop with MUX DSO 4-Wire $245, 23,9 Loop with MUX DSO 214 Wire Each Additional $160, Zone 1 $30, Zone 2 $46, Zone 3 $79.47 23.DS1 EEL $327, 23,DS1 EEL Each Additional $244, 23,Loop with MUX DS1 $310. 23,13 Loop with MUXDS1 Each Additional $227, Zone 1 $86.48 Zone 2 $86. Zone 3 $99, 23,DS3 EEL $352, 23,DS3 EEL Each Additional $269, Zone 1 $941, Zone 2 $955, one ~264, CMS/Exhibit A - 10/16/02 Idaho - Exhibit A 23,EEL C and Loop MUX Conversion $41, 23,EEL Transport 23,DSO DSO 0 to 8 Miles $24, DSO Over 8 to 25 Miles $24, DSO Over 25 to 50 Miles $24, DSO Over 50 Miles $24. 23,DS1 DS1 Oto 8 Miles $36.43 $3. DS1 Over 8 to 25 Miles $37,$3. DS1 Over 25 to 50 Miles $39.$1, DS1 Over 50 Miles $37, 23,DS3 DS3 Oto 8 Miles $238.$54, DS3 Over 8 to 25 Miles $242,$16, DS3 Over 25 to 50 Miles $223,$21, DS3 Over 50 Miles $235.$14, 23,8.4 OC-3 OC-3 0 to 8 Miles $768,$191. OC-3 Over 8 to 25 Miles $774,$60, OC-3 Over 25 to 50 Miles $744.$79. OC-3 Over 50 Miles $763,$55, 23.OC- OC-12 Oto 8 Miles $2,143.$79. OC-12 Over 8 to 25 Miles 143,$82.42 OC-12 Over 25 to 50 Miles $2,143,$92, OC-12 Over 50 Miles 143.$110, 23,OC-48 OC-48 0 to 8 Miles 071,$266.42 OC-48 Over 8 to 25 Miles 071.$275.49 OC-48 Over 25 to 50 Miles 071,$333, OC-48 Over 50 Miles 071.$428, 23,Multiplexing 23.DS1 to DSO $228.$271, 23,DS3 to DS1 $255,$271, 23,Loop MUX DS3 to DS1 $206.49 23,9.4 Loop MUX DS1 to DSO $206.49 23,DSO Channel Performance 23.10,DSO Low Side Channelization $13, 23.10,DS1/DSO MUX, Low Side Channelization $7. 23,Concentration Capability ICB Recurring Non-Recurring Notes Ancillary Services 10,9111E911 No Charge Recurring Non-Recurring Notes 10.4 White Pages Directory Listings, Facility Based Providers 10.4,Primary Listing No Charge General Exchange Tariff Rate, less wholesale 10.4,Premium/Privacy Listings discount Recurring Non-Recurring Notes 10,Directory Assistance, Facility Based Providers 10,Local Directory Assistance, Per Call 10,National Directory Assistance, per Call 10,Call Branding, Set- Up and Recording $10 500, 10,5.4 Loading Brand /Per Switch $175. 10,Call Completion Link, per Call Recurring Non-Recurring Notes 10,Directory Assistance List Information 10,Initial Database Load, per Listing 025 10.Reload of Database, per Listing 10,Daily Updates, per Listing 10,6.4 One-time Set-Up Fee $82, 10,Media Charges for File Delivery 10,Electronic Transmission 0002 10,Tapes (charges only apply ~ this is selected as the normal delivery medium for daily updates) (per tape)$30, 10,Shipping Charges (for tape delivery)ICB Recurring Non-Recurring Notes 10,Toll and Assistance Operator Services, Facility Based Providers 10,Option A - Per Message 10.Operator Handled Calling Card $1, 10,Machine Handled Callino Card 1u.l"::itatlon all $1, CMS/Exhibn A -10/16/02 Idaho - Exhibit A 10.1.4 Person Call $3, 10,Connect to Directory Assistance 10,Busy Line Verify, per Call 10,Busy Line Intennupt 10,Operator Assistance, per Call 10,Option B - Per Operator WorK Second and Computer Handled Calls 10.Operator Handled, per Operator WorK Second 028 10.Machine Handled, per Call 10,Call Branding, Set-Up & Recording $10 500, 10,2.4 Loading Brand/Per Switch $175, Recurring Non-Recurring Notes Operational Support Systems 12,Development and Enhancements, per Order No Charge at this time 12,Ongoing Maintenance, per Order No Charge at this time 12.Daily Usage Record File, per Record 0009 12.4 Trouble Isolation Charge See MSC Charges Bona Fide Request Process 17,Processing Fee 507, Notes Denotes voluntary rate reduction, Unless otherwise indicated, all rates are pursuant to the Qwest and AT&T Interconnection Agreement approved by the Idaho Public Utilities Commission in Docke Number USW-96-15, Commission Order Number 27738, effective September 17, 1998, Rates addressed in Cost Docket 6/29/01 & 11/16/2001. (TELRIC) Market-based rates, ICB, Individual Case Basis pricing, Rates per FCC Guidelines. Rates not addressed in Cost Docket (TELRIC) Regional TELRIC based where required. A special request is a request by the customer to perform something that is technical y feasible but the process and pricing are not yet in place, Rates found in FCC Tariff #1 The preliminary engineering and planning costs are included in the cagedlcageless construction charges, These charges are also included in the cagedlcageless QPFs, Upon completion of construction, these QPFs will be credited to the final construction charge for job, The credit will apply to whichever QPF is applied. This exhiM currently lists multiple QPFs based on what has been proposed on the cost docket and what was approved in the AT&T agreement. CEC may choose either QPF at this time. ## Additional reduction to voluntarily reduced rates, Qwest will not charge for this element until the Commission has an opportunity to review and approve a rate in a cost proceeding, CMS/ExhiM A - 10/16/02 EXHIBIT B - SPECIAL REQUEST PROCESS The Special Request Process shall be used for the following requests: Requesting specific product feature(s) be made available by Qwest that are currently available in a switch, but which are not activated. Requesting specific product feature(s) be made available by Qwest that are not currently available in a switch, but which are available from the switch vendor Requesting a combination of Unbundled Network Elements that is a combination not currently offered by Qwest as a standard product and: that is made up of ONEs that are defined by the FCC or the Commission as a network element to which Qwest is obligated to provide unbundled access and; that is made up of ONEs that are ordinarily combined in the Qwest network. 1.4 Requesting an Unbundled Network Element that has been defined by the FCC or the State 'Commission as a network element to which Qwest is obligated to provide unbundled access, but for which Qwest 'has not created a standard product including, but not limited to, OC-192 (and such higher bandwidths that may exist) UDIT, EEL between OC-3 and OC-192 and new varieties of subloops.2. Any request that requires an analysis of Technical Feasibility shall be treated asa Bona Fide Request (BFR), and will follow the BFR Process set forth in this Agreement. If it is determined that a request should have been submitted through the BFR process, Qwest will consider the BFR time frame to have started upon receipt of the original Special Request application form.3. A Special Request shall be submitted in writing and on the appropriate Qwest form which is located on Qwest's website.4. Qwest shall acknowledge receipt of the Special Request within two (2) business days of receipt.5. Qwest shall respond with an analysis, including costs and timeframes, within fifteen (15) business days of receipt of the Special Request. In the case of UNE Combinations, the analysis shall include whether the requested combination is a combination of network elements that are ordinarily combined in the Qwest network. If the request is for a combination of network elements that are not ordinarily combined in the Qwest network, the analysis shall indicate to CLEC that it should use the BFR process if CLEC elects to pursue its request.6. Upon request, Qwest shall provide CLEC with Qwest's supporting cost data and/or studies for Unbundled Network Elements that CLEC wishes to order within seven (7) business days, except where Qwest cannot obtain a release from its vendors within seven (7) business days , in which case Qwest will make the data available as soon as Qwest receives the vendor release. Such cost data shall be treated as Confidential Information, if requested by Qwest under the non-disclosure sections of this Agreement. Qwest Idaho SGA T Third Revision , Exhibit B May 24, 2002 Page 1 EXHIBIT C SERVICE INTERVAL TABLES Unbundled Network Elements Platform (UNE-P) Service Interval Table: For UNE-P POTS, Saturday due dates are available under the following circumstances: The Saturday Desired Due Date (DDD) must be at least the standard interval. For dispatched orders, a Saturday appointment must be available and reserved in Appointment Scheduler. For UNE-P POTS non-dispatched orders, Saturday is counted as part of the standard installation interval, even if a Saturday due date is not desired. For example: when the standard interval is 2 (two) business days, an LSR submitted on a Friday morning may have a due date as early as the following Monday. Repair Product Services Ordered Install ati onC om mitments Commitments UNE-P POTS Twenty-four (24) Three (3) business days hrs OOS New Installs, Address Changes Forty-eight (48) hrs or Change Requests adding new lines. Facility Check indicates "AVAILABLE (SDT)" and DISPATCH "NO" Fortv-eiaht (48) Addition, removal , or change of Three (3) Business Days Twenty-four (24) CO Features, PIC/LPIC change hrs OOS number changes without inward Forty-eight (48) hrs . line activity, or hunting changes without inward line activity UNE-P POTS Customers with Next Business Day (includes Twenty-four (24) Suspend/Restore service placed on Saturday)hrs OOS vacation 48 hrs AS Deny/Restore Treatment for Non-Same Business Day if request . Twenty-four (24) payment issues received before noon MT hrs OOS otherwise next business day Forty-eight (48) hrs (includes Saturday) Qwest Idaho SGA T Third Revision, Exhibit C May 24, 2002 Page EXHIBIT C SERVICE INTERVAL TABLES Repair Product Services Ordered Installation Commitments Commitments UNE-P POTS Next available due date as Twenty-four (24) New Installs, Address Changes indicated by Appointment hrs OOS Changes with inward line activity Scheduler Forty-eight (48) hrs Facility Check indicates Note: Appointment Scheduler AVAILABLE DISP. REa" and minimum default interval is 3 DISPATCH "YES"(Three) Business Days. UNE-P POTS Same business day Directory Listings Changes Simple (Non-complex) Listings - Simple Straight Line and/or Straight-Line Under (SLU) Listings Conversion as Specified Depends on changes Twenty-four (24) Retail, Resale, or UNE-P POTS requested. For instance hrs OOS to UNE-P POTS addition of another line would Forty-eight (48) hrs follow New Installs Quidelines. Conversions to UNE-P POTS-1 to 39 Lines Same Business Day if Twenty-four (24) UNE-P POTS to UNE-P POTS received before noon MT, or hrs OOS - Conversion as Is Next Business Day if received Forty-eight (48) hrs later than noon MT. UNE-P Line Splitting -24 hrs OOS UNE-P POTS to UNE-P POTS 3 business days Forty-eight (48) hrs with Line Splitting - Conversion As Specified Qwest Idaho SGA T Third Revision, Exhibit C May 24 , 2002 Page 2 EXHIBIT C SERVICE INTERVAL TABLES Repair Product Services Ordered Installation Commitments Commitments UNE-P Line Splitting - POTS Residence or POTS 3 BUSINESS DAYS Business with Line Sharing to UNE-P POTS with Line Splitting - Conversion as Specified UNE-P PBX 1 to 8 Trunks Zone 1: Five (5) Business Four (4) hrs New Install Days Zone 2: Six (6) business days Conversion As Specified 9 to 16 Trunks Zone 1; Six (6) business days Four (4) hrs Zone 2: Seven (7) business Changes (ex. PICILPIC or days feature changes, etc.), and 17 to 24 Trunks Zone 1: Seven (7) business Four (4) hrs days Suspend/Restore ZONE 2: EIGHT (8) BUSINESS DAYS 25 or more Trunks ICB Four (4 hrs business days business days business days UNE-ess 1 to 3 Facilities Nine (9) business days Four (4) 'hrs T1 Facilitv Installation 4 to 6 Facilities Twelve (12) business days Four hrs 7 to 9 Facilities.Thirteen ( 13) businessdavs Four hrs 10 to 12 Facilities Seventeen (17) business days Four hrs Qwest Idaho SGAT Third Revision, Exhibit C May 24, 2002 Page 3 EXHIBIT C SERVICE INTERVAL TABLES Repair Product Services Ordered Installation Commitments Commitments UNE-P DSS 1 to 3 Facilities Twelve ( 12) business days Four (4) hrs Trunk Installation when ordered 4 to 6 Facilities Sixteen (16) business days Four (4) hrs with new T1 Facility 7 to 9 Facilities Twenty (20) business days Four (4) hrs (Note: The number of facilities ordered drives the due dates for both facilities and trunks. 10 to 12 Facilities Twenty four (24) business Four (4) hrs days Conversions to UNE-P .ess-Five (5) business Days Four (4) hrs . As Is See intervals for type of Four (4) hrs change requested Conversion As Specified UNE-P DSS-1 to 8 Trunks Five (5) business Days Four (4) hrs Add/Change Trunks on existing facilities 9 to 16 Trunks Six (6) business days Four (4) hrs 17 to 24 Trunks Seven (7) business days Four (4) hrs Each Additional 8 One (1) business Day for each Four (4) hrs Trunks UNE-P ISDN BRI 1 to 10 Loops Thirteen (13) business days Twenty-four (24) New Installs, Address Changes hrs Change to add Loop (N2Q)110r more Loops ICB Twenty-four (24) hrs UNE-P ISDNBRI 1 to 10 Loops Three (3) business days Twenty-four (24) Add or Change Feature(s), Add hrs Primary Directory Number (PDN 11 or more Loops ICB Twenty-four (24) ) to established Loop (N2Q),hrs Add Call Appearance Conversion to UNE-P ISDN 1 to 10 Loops Three (3) business days Twenty-four (24) BRI-hrs Conversion As Is 11 or more Loops ICB Twenty-four (24) hrs Conversion to UNE-P ISDN 1 to 10 Loops Three (3) business days if a Twenty-four (24) BRI-Loop is not involved hrs Conversion As Specified (or) Thirteen (13) business days if a Loop is added or changed 11 or more Loops ICB Twenty-four (24) hrs UNE-P ISDN PRI 'New 1 to 3 Nine (9) business days Four (4) hrs New Facility and Associated Trunks (With this activity, the number of facilities ordered ..J_LL._..J. ..J, facilities and trunks. See table below. Qwest Idaho SGA T Third ~evision Exhibit C 24 2002 Pa e 4 EXHIBIT C SERVICE INTERVAL TABLES Repair Product Services Ordered Installation Commitments Commitments 4to6 Twelve (12) business days Four (4) hrs 7 to 9 Thirteen (13) business 10 to 12 Seventeen (17) business Over 12 Add 4 business days for each additional 3 facilities (13-16=21 days 17-20=25 days, etc. UNE-P ISDN PRI 'New 1 to 3 Trunks Twelve (12) business days Four (4) hrs Trunks 4 to 6 Trunks Sixteen (16) business days Four (4) hrs 7 to 9 Trunks Twenty (20) business days Four (4) hrs 10 to 12 Trunks Twenty-four (24) business Four (4) hrs days 13 or more Trunks Facility due date plus 5 days Four (4) hrs Qwest Idaho SGAT Third Revision , Exhibit C May 24, 2002 Page 5 EXHIBIT C SERVICE INTERVAL TABLES Repair Product Services Ordered Installation Commitments Commitments Conversion to UNE-P ISDN See intervals for type of change Four (4) hrs PRI- As Specified req uested Five (5) business days Four (4) hrs As Is UNE-PISDN PRI- Add/Change 1 to 8 Five (5) business daysbusiness Four (4) hrs Trunks on Existing Facility days 9 to 16 Six (6) business days Four (4) hrs 17 to 24 Seven (7) business days Four (4) hrs Over 25 ICB Four (4)hrs UNE-P Centrex 21 -Five (5) business days Twenty-four (24) Non Designed-hrs OOS . Conversions as Specified Forty-eight (48) hrs UNE-P Centrex 21 -(Facility check Next available due date as Twenty-four (24) Non Designed-indicates "Available indicated by Appointment hrs OOS New Installations, Address Dispatch Required"Scheduler Forty-eight (48) hrs Changes, and Change and Dispatch Note: Appointment Scheduler Requests adding new lines Yes minimum default interval is 3 (Three) business days. UNE-P Centrex Plus UNE-1 to 21 Lines - No Twenty (20) business days Twenty-four (24) Centron Optional Features hrs OOS (Centron is MN only)Forty-eight (48) hrs Common Block Configuration Required 1 to 21 Lines - w/ICB Twenty-four (24) - Establish Common Block Optional Features hrs OOS (Le., ARS, DFls Forty-eight (48) hrs SMDR, UCD, etc. 22 or more Lines ICB Twenty-four (24) with or without hrs OOS Optional Features Forty-eight (48) hrs UNE-P Centrex Plus UNE-1 to 10 Lines Twenty (20) business days Twenty-four (24) Centron hrs OOS (Centron is MN only)Forty-eight (48) hrs Common Block Configuration Required 11 or more Lines ICB Twenty-four (24) - Feature Additions requiring hrs OOS Common Block activity per Forty-eight (48) hrs Common Block Qwest Idaho SGAT Third Revision, Exhibit C May 24 , 2002 Page 6 EXHIBIT C SERVICE INTERVAL TABLES Repair Product Services Ordered Installation Commitments Commitments : UNE-P Centrex Plus UNE-Per Common Block Five (5) business days Twenty-four (24) Centron (must be existing hrs OOS (Centron is MN only)Line Class Forty-eight (48) hrs Common Block Configuration Codes(LCCs)1 Required CA T/NCOSIDPA T) - Line Class Codes (LCCs)/ . CAT/NCOS/DPAT additions/changes requiring Common Block work. If new Twenty (20) business days Twenty-four (24) LCC/CA T /NCOS or hrs OOS DPAT Forty.,eight (48) hrs UNE-P Centrex Plus UNE-New Common Twenty (20) business days N/A Centron Blocks & Cust ID'(after the initial Common Block (Centron is MN only)(lines installed at & associated lines are installed) Common Block Configuration the same time the Required Common Block is - Centrex Management System installed) (CMS) UNE-P Centrex Plus UNE-Tie Lines/DFIIFX Thirteen (13) business days Twenty-four (24) Centron (may be longer due to facility hrs OOS . (Centron is MN only)due date requirements)Forty-eight (48) hrs Common Block Configuration Required - Designed Services subsequent to initial Common Block installation UNE-P Centrex Plus UNE-Additional/New Five (5) business days after line N/A Centron Station Lines to be is installed - (Centron is MNonly)added to CMS No Common Block Additions Five (5) business davs N/A . Configuration Required Change from Non 1GB N/A - Centrex Management System Blocked to Blocked (CMS)Service Network Access Registers (NARs) Owest Idaho SGAT Third Revision, Exhibit C May 24 , 2002 Page 7 EXHIBIT C SERVICE INTERVAL TABLES Repair Product Services Ordered Installation Commitments Commitments UNE..P Centrex Plus UNE-1 to 10 Lines per Five (5) business days or Next Twenty-four (24) Centron location available due date thereafter hrs OOS (Centron is MN only)as indicated by Appointment Forty-eight (48) hrs No Common Block Scheduler. Configuration Required - Station Lines (subsequent to the establishment of the Common Block) Includes: Conversions New Lines Moves NOTE: On conversions 11 to 20 Lines per Ten (10) business days or Twenty-four (24)numbers are "chipped"into the location Next available due date hrs OOSCommon Block at the time of thereafter as indicated by Forty-eight (48)hrsinstallation.Appointment Scheduler. 21 or more Lines per ICB Twenty-four (24) location hrs OOS Forty-eight (48) hrs UNE-P Centrex Plus UNE-1 to 19 Lines Three (3) business days Twenty-four (24) Centron hrs OOS (Centronis MN only)Forty-eight (48) hrs No Common Block Configuration Required 20 or more Lines ICB Twenty-four (24) Line Featurechanges/additionsl hrs OOS Removals Forty-eight (48) hrs UNE-P Centrex Plus UNE-Tie LineslDFIIFX Thirteen (13) business days Twenty-four (24) Centron (may be longer due to facility hrs OOS (Centron is MN only)due date requirements)Forty-eight (48) hrs No Common Block Configuration Required Designed Services subsequent to initial Common. Block installation UNE-P Centrex Plus UNE-Subsequent to Twenty (20) business days Twenty-four (24) . Centron Common Block (may be longer if the activation hrs OOS (Centron is MN only)Installation of ARS is tied to a Private Line Forty-eight (48) hrs No Common Block facility installation) Configuration Required Changes to business days:Twenty-four (24) Automatic Route Selection Patterns:Five (5) days hrs OOS (ARS)1 to 25 changes Ten (10) days Forty-eight (48) hrs . 26 to 50 changes Twenty (20) days 51 or more chanQes Adding new Patterns Twenty (20) business days Twenty-four (24) hrs OOS VILY-CI~IIL \"tVJ III;:) Qwest Idaho SGAT Third Revision, Exhibit C May 24, 2002 Page 8 EXHIBIT C SERVICE INTERVAL TABLES Repair Product Services Ordered Installation Commitments Commitments UNE-P Centrex Plus UNE-Per Request Thirteen (13) business days Twenty-four (24) Centron hrs OOS (Centron is MN only)Forty-eight (48) hrs No Common Block Configuration Required Uniform Call Distribution CUCD) UNE-P Centrex Plus UNE-Blocks Five (5) business days N/A Centron (No limit on amount (Centron is MN only)of numbers. 'No Common Block Configuration Required . Additional Numbers subsequent to initial Common Block installation NOTE: Additional numbers are chipped" into the Common Block at the time of request. Owest Idaho SGA T Third Revision, Exhibit C May 24, 2002 Page 9 EXHIBIT C SERVICE INTERVAL TABLES Enhanced Extended Loop Service Interval Table (EEL): Repair Product Services Ordered nstaliationCom m itments Commitments Enhanced Extended Loop 1 to 8 Zone 1: Five (5) business days Four (4) hrs (EEL)-Zone 1 DSO or Voice Grade Zone 2: Six (6) business days Equivalent Four (4) hrs Zone 2 9 to 16 Zone 1: Six (6) business days Four (4) hrs Zone 1 Zone 2: Seven (7) business days Four (4) hrs Zone 2 17 to 24 Zone 1: Seven (7) business Four (4) hrs days Zone 1 Zone 2: Eight (8) business Four (4) hrs days Zone 2 25 or more ICB Four (4) hrs Enhanced Extended Loop 1 to 8 Zone 1: Five (5) business days Four (4) hrs (EEL) -Zone 1 DS1 Zone 2: Eight (8) business days Four (4) hrs Zone 2 9 to 16 Zone 1: Six (6) business days Four (4) hrs Zone 1 Zone 2: Nine (9) business days Four (4) hrs Zone 2 17 to 24 Zone 1: Seven (7) business Four (4) hrs days Zone 1 Zone 2: Ten (10) business Four (4) hrs days Zone 2 25 or more ICB Four (4) hrs Enhanced Extended Loop 1 to 3 Circuits Zone 1: Seven (7) business Four (4) hrs (EEL) -days Zone 1 DS3 Zone 2: Nine (9) business Four (4) hrs days Zone 2 4 or more Circuits ICB Four (4) hrs Enhanced Extended Loop ICB Twenty-four (24) Conversions (EEL-C) -hrs OOS Private Line (PL TS)Forty-eight (48) - Conversion as is hrs AS Installation Guidelines apply where facilities/network capacity is in place. Where facilities/network capacity are not in place, intervals are handled on an Individual Case Basis (ICB). Qwest Idaho SGA T Third Revision, Exhibit C May 24, 2002 Page 10