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Home My WebLink AboutPac-West Telecomm Inc CLEC.pdfPac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12 2001 Title Page Release 1 Effective: March 27, 200 I Boise, Idaho ------"-..-.-....... .. ., ,,-,~-'--.. .... ..._ REGULATIONS, RATES AND CHARGES APPLYING TO THE PROVISION OF FACILITIES BASED AND THE RESALE INTRASTATE COMPETITIVE EXCHANGE AND NETWORK SERVICES within the operating territory of PAC - WEST TELECOMM in the State of Idaho Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff 7th Revised Check Sheet i Idaho Cancels 6th Revised Check Sheet i Issued: June 26, 2013 Effective: July 1, 2013 Issued By: Debbie Tutt 4210 Coronado Street Stockton, CA 95204 IDa1301 CHECK SHEET SHEET REVISION NUMBER SHEET REVISION NUMBER 35 Original Title Sheet 1 Original 36 Original Check Sheet i Seventh Revised * 37 Original Check Sheet ii Seventh Revised * 38 Original TOC iii Second Revised 39 Original TOC iv First Revised 40 Original TOC v First Revised 41 Original TOC vi First Revised 42 Original TOC vii First Revised 43 Original TOC viii First Revised 46 Original TOC iv First Revised 47 Original TOC x First Revised 48 Original 1 Original 49 Original 2 Original 50 Original 3 Original 51 Original 4 Original 52 Original 5 Original 53 Original 6 Original 54 Original 7 Original 55 Original 8 Original 56 Original 9 Original 57 Original 10 Original 58 Original 11 Original 59 Original 12 Original 60 First Revised 13 Original 61 Original 14 Original 62 Original 15 Original 63 Original 16 Original 64 Original 17 Original 65 Original 18 Original 66 Original 19 Original 67 Original 20 First Revised 68 Original 21 First Revised 69 Original 22 Original 70 Original 23 Original 71 Original 24 Original 72 Original 25 Original 73 Original 26 Original 74 Original 27 Original 75 First Revised 28 Original 76 First Revised 29 Original 77 Second Revised 30 Original 78 First Revised 31 Original 79 First Revised 32 Original 80 Original 33 Original 81 Original 34 Original * Indicates new or revised sheets. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 1, 2013 Boise, Idaho Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff 7th Revised Check Sheet ii Idaho Cancels 6th Revised Check Sheet ii Issued: June 26, 2013 Effective: July 1, 2013 Issued By: Debbie Tutt 4210 Coronado Street Stockton, CA 95204 IDa1301 CHECK SHEET SHEET REVISION NUMBER SHEET REVISION NUMBER 82 Original 123 Original 83 Original 124 Original 84 First Revised 125 Original 85 Original 126 Original 86 Third Revised 127 Original 87 First Revised 128 Original 88 First Revised 89 Original 90 First Revised 91 First Revised 92 Original 93 Original 94 First Revised 95 First Revised 96 Original 97 Original 98 Original 99 Original 100 Original 101 Original 102 First Revised 103 Original 104 Original 105 Second Revised 106 Original 107 Original 108 Original 109 Original 110 Original 111 Original 112 Original 113 Original 114 Original 115 Original 116 First Revised 117 First Revised 118 Fifth Revised * 118.1 Original 119 Original 120 Original 121 Original 122 Original * Indicates new or revised sheets. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 1, 2013 Boise, Idaho Idaho Public Utilities Commission Off,ice of the Secretary ACCEPTED FOR FILING SEP 2 9 2006 Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Table of Contents iii Release 1 Effective: Se tember 29, 2006 Idaho Issued: Se tember 19, 2006 Boise, Idaho GENERAL TABLE OF CONTENTS CHEC K SHEET.................................................... ........ .. .... ........... .................. ................................... i PRELIMINARY STATEMENT ....................................................................................................... 1 SE R VICE ARE A MAP ...................................... .............. .... .. ............................................................ 2 SECTION 1 - APPLICATION AND REFERENCE APPLICABILITY.................................................................................................................. 3 1.2 1.2. 1.2. 2.3 1.3 1.4 1.5 PRICE LIST FORMAT ......................................................................................................... LOCATION OF MATERIAL ........................................................................................ OUTLINE STRUCTURE............................................................................................... RATE TABLES.............................................................................................................. EXPLANATION OF CHANGE SYMBOLS ........................................................................ 4 EXPLANATION OF ABBREVIATIONS ............................................................................ 5 CONTACT INFORMATION................................................................................................ 6 COMPANY NAME........................................................................................................ COMPANY ADDRESS ................................................................................................. 5.3 EMAIL ADDRESS ........................................................................................................ 6 1.5.4 1.5. PHONE NUMBER......................................................................................................... FAX................................................................................................................................ 6 E-MAIL .......................................................................................................................... CUSTOMER CONTACT ...................................................................................................... 6 CUSTOMER SERVICE ................................................................................................. 2 MAINTAINCE............................................................................................................... COMMSSION CONTACT ................................................................................................... 7 1.7. 1.7. 1.2 1.3 MATTERS CONCERNING CUSTOMER SERVICE .................................................. MATTERS CONCERNING TARIFFS AND REGULATORY AFFAIRS................... 7 SECTION 2 - GENERAL RULES AND REGULATIONS RULE 1 - APPLICATION AND SCOPE OF PRICE LIST .................................................. APPLICATION .............................................................................................................. 8 SCOPE............................................................................................................................ INTERCONNECTION................................................................................................... 8 1.4 DESCRIPTION OF BASIC SERVICES........................................................................ 8 RULE 2 - DEFINITIONS ......................................................................................................(T) Advice Letter No. Pac-West Telecomm Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Table of Contents iv Release 1 Effective: Se tember 29 2006 Idaho P~blic Utilities Commission Ofp;ce of the Secretary ACCEPTED FOR FILING SEP 2 9 2006 Idaho Issued: Se tember 19, 2006 Boise, Idaho GENERAL TABLE OF CONTENTS RULE 3 - DESCRIPTION OF SERVICE ........................................................................... 11 ,- -- (T) APPLICATION OF RATES ........................................................................................ 11 LIMITATION OF SERVICE ...................................................................................... 2.4 3.3 SHORTAGE OF EQUIPMENT OF FACILITIES....................................................... 2.3.4 SELECTION OF TRANSMISSION ............................................................................ RULE 4 - APPLICATION OF SERVICE ........................................................................... 12 2.4.GROUNDS FOR REFUSAL TO ESTABLISH SERVICE ......................................... 13 RULE 5 - CONTRACTS........................................................................................ ............. RULE 6 - SPECIAL INFORMATION REQUIRED ON FORMS...................................... 13 CUSTOMER BILLS .................................................................................................... DEPOSIT RECEIPTS .................................................................................................. 14 RULE 7 - ESTABLISHMENT AND REESTABLISHMENT OF CREDIT ...................... 1 A DEPOSIT WILL NOT BE REQUIRED IF .............................................................. IF A DEPOSIT IS ... REQUIRED................................................................................ RULE 8 - DEPOSITS AND ADVANCE PAYMENTS...................................................... 15 DEPOSITS.................................................................................................................... 15 ADVANCE PAYMENTS ............................................................................................ RULE 9 - PROVISION OF NOTICES AND INFORMATION ......................................... GENERAL.................................................................................................................... 17 RATE INFORMATION............................................................................................... 9.3 9.4 NOTICE OF TERMINATION ..................................................................................... 17 CHANGE OF OWNERSHIP OR IDENTITY............................................................. 18 PRIVACY..................................................................................................................... OTHER......................................................................................................................... 19 RULE 10 - RENDERING AND PAYMENT OF BILLS.................................................... 19 10.1 ISSUANCE OF BILLS................................................................................................. 19 10.BILLING STATEMENT DUE DATE......................................................................... 19 10.3 CUSTOMER PAYMENTS .......................................................................................... 19 10.4 PAYMENT ARRANGEMENTS ................................................................................. 20 10.5 CUSTOMER OBLIGATIONS..................................................................................... 10.6 DEMAND FOR PAYMENT..................................................................... ................... 20 10.7 LATE PAYMENT CHARGES .................................................................................... 21 (T) Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Table of Contents v Release 1 Effective: March 27, 2001 Idaho P~blic Utilities Commission OffIce of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12, 2001 Boise, Idaho _..._. GENERAL TABLE OF CONTENTS 10.CURRENT CHARGES................................................................................................. 21 10.RETURN CHECK CHARGE .......................................................................................11 RULE 11 - DISPUTED BILLS ......................................................................................... 21 2.12 RULE 12 - DISCONTINUANCE AND RESTORATION OF SERVICE ....................... 22 12.DISCONTINUANCE BY THE COMPANY................................................................ 22 12.RESTORATION OF SERVICE....................................................................................13 RULE 13 - INFORMATION TO BE PROVIDED TO THE PUBLIC............................. 2414 RULE 14 - CONTINUITY OF SERVICE ........................................................................15 RULE 15 - LIMITATION OF LIABILITY ..................................................................... 15.INDEMNIFICATION ................................................................................................... 24 15.FURNISHING OF SERVICES ..................................................................................... 15.TRANSMITTING MESSAGES ................................................................................... 25 15.4 LIABILITY OF THE COMPANY ............................................................................... 25 15.DISCLAIMER OF WARRANTIES ............................................................................. 26 15.EXCULPATORY CLAUSE........ ..... ...... .................. ....... ...... .......... ...... .... .............. ..... 2616 RULE 16 - USE OF SERVICE FOR UNLAWFUL PURPOSES ....................................17 RULE 17 - UNAUTHORIZED USE ................................................................................ 2618 RULE 18 - RESERVED FOR FUTURE USE .................................................................19 RULE 19 - LOCAL TAXATION ..................................................................................... 2720 RULE 20 - SPECIAL PROMOTIONAL OFFERINGS ................................................... 2721 RULE 21 - EMERGENCY CALL HANDLING PROCEDURES ................................... 2722 RULE 22 - CHANGE OF SERVICE PROVIDER ........................................................... 27 22.SOLICIT A TION OF CUSTOMER AUTHORIZATION FOR SERVICE TERMINATION OR TRANSFER ............................................................................... 27 22.UNAUTHORIZED SERVICE TERMINATION AND TRANSFER .......................... 2723 RULE 23 - NON-PUBLISHED SERVICE; RELEASE OF INFORMATION ................ 2824 RULE 24 - TAXES AND SURCHARGES ...................................................................... 24.TAXES......... ................ ................. .............. ........ ............. ........................ ..................... 28 24.SURCHARGES ..... ......... .......... ........ .......... ...... ....... ......... ................. ................ ....... .... 29 RULE 25 - CREDIT ALLOWANCES FOR INTERRUPTION OR IMPAIRMENT OF SERVICE .......................................................................................................................... RULE 26 - NOTIFICATION OF SERVICE-AFFECTING ACTIVITIES...................... 322.26 Advice Letter No. Idaho Public Utilities Commission OHice of the Secretary ACCEPTED FOR FILING SEP 2 9 2006 Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Table of Contents vi Release 1 Effective: September 29, 2006 Idaho Issued: Se tember 19, 2006 2.30 Boise. Idaho GENERAL TABLE OF CONTENTS RULE 27 - PROVISION OF EQUIPMENT AND FACILITIES ....................................... RULE 28 - CONFLICTS BETWEEN PRICE LIST AND COMMISSION RULES .......... RULE 29 - OBLIGATIONS OF THE CUSTOMER.......................................................... 33 RULE 30 - PROHIBITED USES........................................................................................ 33 (T) 30.1 ABUSE ......................................................................................................................... 30.2 FRAUDULENT USE ................................................................................................... SECTION 3 - TERMS AND CONDITIONS OF SERVICE TERMS AND CONDITIONS ............................................................................................. 35 PRODUCT SPECIFIC TERMS AND CONDITIONS........................................................ 35 LIST OF SERVICES .................................................................................................... 3.3 NON-ROUTINE INSTALLATION AND SPECIAL CONSTRUCTION.......................... 36 3.3.1 NON-ROUTINE INSTALLATION............................................................................. 3.2 SPECIAL CONSTRUCTION ...................................................................................... 36 3.3.OWNERSHIP OF FACILITIES................................................................................... 3.3.4 RIGHTS-OF-WAY....................................................................................................... SECTION 4 - LONG DISTANCE SERVICE OUTBOUND INTRALATA/INTERLATA LONG DISTANCE SERVICE...................... 37 TERMS AND CONDITIONS ...................................................................................... 37 1.2 1.3 1.4 1.5 1.6 AVAILABILITY .......................................................................................................... 37 TIMING OF CALLS .................................................................................................... VOLUME DISCOUNTS.............................................................................................. COMMITMENT TERMS ............................................................................................ CUSTOMER RESPONSIBILITY................................................................................ 7 RATES.......................................................................................................................... INBOUND INTRALATA/INTERLATA TOLL FREE SERVICE (800/888/877)............. 39 TERMS AND CONDITIONS ...................................................................................... AVAILABILITY .......................................................................................................... TIMING OF CALLS .................................................................................................... 2.4 VOLUME DISCOUNTS.............................................................................................. 39 COMMITMENT TERMS ............................................................................................ CUSTOMER RESPONSIBILITY................................................................................ RATES.......................................................................................................................... SECTION 5 - EXCHANGE SERVICES (T) Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Table of Contents vii Release 1 Effective: September 29, 2006 Idaho P~blic Utilities Commission Oh,ce of the Secretary ACCEPTED FOR FILING SEP 2 9 2006 Idaho Issued: Se tember 19, 2006 Boise, Irlaho LOCAL EXCHANGE SERVICE....................................................... ~:-.:::.~.. :::-:~:::~:::::::::-4f._. '- __ BUSINESS SERVICE.................................................................................................. DIAL TONE LINE................................................................. ...................................... 1.3. FLAT RATE BUSINESS USAGE SERVICE ............................................................. (T) PRIVATE BRANCH EXCHANGE (PBX )TRUNKS AND NETWORK ACCESS REGISTERS ........................................................................................................................ TERMS AND CONDITIONS ...................................................................................... CHANGE CHARGE .................................................................................................... LONG DISTANCE USAGE ........................................................................................ FLAT USAGE TRUNKS .............................................................................................2.4 DIRECT INWARD DIALING (DID) SERVICE......................................................... 49 NETWORK ACCESS REGISTERS ............................................................................ 555.3 PREMIUM EXCHANGE SERVICES ................................................................................ 55 5.3.1 TOUCH-TONE CALLING SERVICE......................................................................... 55 5.3.CUSTOM CALLING SERVICES ............................................................................... 56 3.4 HUNTING SERVICE .................................................................................................. SECTION 6 - DEDICATED FACILITY BASED DIAL TONE (FBDT) SERVICE DEDICATED FACILITY BASED DIAL TONE (FBDT) SERVICE ................................ 77 TERMS AND CONDITIONS ...................................................................................... 77 1.2 1.4 OPTIONAL FEATURES ............................................................................................. RATES.......................................................................................................................... 77 USAGE CHARGES ..................................................................................................... SECTION 7 - DIRECT DIGITAL TELEPHONE SERVICE (DDTS) DIRECT DIGITAL TELEPHONE SERVICE (DDTS) ...................................................... 84 SERVICE AREAS........................................................................................................ 84 TERMS AND CONDITIONS ...................................................................................... 84 1.3 FEATURE PACKAGES .............................................................................................. 85 1.4 OPTIONAL FEATURES ............................................................................................. 1.5 RATES.......................................................................................................................... 6 MULTI-TENANT PROGRAM.................................................................................... OUTBOUND USAGE......................................................................................................... (T) Advice Letter No. Idaho Public Utilities Commission Omce of the Secretary ACCEPTED FOR FILING S E P 2 9 2006 Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Table of Contents viii Release 1 Effective: September 29, 2006 Idaho Issued: Se tember 19,2006 2.4. Boise, Idaho GENERAL TABLE OF CONTENTS TERMS AND CONDITIONS ...................................................................................... AVAILABILITY .......................................................................................................... 97 TIMING OF CALLS .................................................................................................... (T) VOLUME DISCOUNTS.............................................................................................. COMMITMENT TERMS ............................................................................................ 97 CUSTOMER RESPONSIBILITY................................................................................ 97 RATES.......................................................................................................................... INBOUND TOLL FREE SERVICE (800/888/877) USAGE.............................................. 99 7.3.TERMS AND CONDITIONS...................................................................................... 2. AVAILABILITY .......................................................................................................... TIMING OF CALLS .................................................................................................... 3.4 VOLUME DISCOUNTS.............................................................................................. COMMITMENT TERMS ............................................................................................ CUSTOMER RESPONSIBILITY................................................................................ RATES........................................................................................................................ 1007.4 SCHEDULE OF SERVICE AREAS................................................................................. 101 7.4.TIER A WIRE CENTERS.......................................................................................... 101 7.4.2 TIER B WIRE CENTERS..........................................................................................101 7.4.3 TIER C WIRE CENTERS..........................................................................................101 SECTION 8 - TYPE 6 SERVICE TYPE 6 SERVICE.............................................................................................................102 TERMS AND CONDITIONS....................................................................................102 2. MULTI-YEAR AGREEMENTS........................................................... .....................103 1.3. NON-RECURRING CHARGE INSTALLMENT OPTION...................................... 104 1.4. PREFERRED RATE LEVEL............'......................................................................... 105 5 RATES........................................................................................................................106 SECTION 9 - OPERATOR SERVICES OPERATOR SERVICES................................................................................................... 109 OPERATOR ASSISTED CALLS .............................................................................. 109 SECTION 10 - DIRECTORY ASSISTANCE SERVICES 10.DIRECTORY ASSISTANCE............................................................................................ 112 10.1 LOCAL DIRECTORY ASSISTANCE SERVICE..................................................... 112 (T) Advice Letter No. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 29, 2008 Boise, Idaho Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Table of Contents x Release 1 Effective: September 29, 2006 Idaho Public Utilities Commission OfEce of the Secretary ACCEPTED FOR FILING SEP 2 9 2006 Idaho Issued: Se tember 19, 2006 Boise, Idaho ---,. ..-.-..".,--------,----..-,.. _.-- GENERAL TABLE OF CONTENTS 15.8 TOLL RESTRICTION ............................................................................................... 124 15.INTERCEPT SERVICES...........................................................................................125 15.1.10 CUSTOMER REQUESTED SERVICE CHANGES................................................. 126 15.11 SUPERSEDURE ........................................................................................................127 15.12 900 SERVICE ACCESS RESTRICTION.................................................................. 127 15.1.13 TIME AND MATERIAL BASIS CHARGE.............................................................. 128 15.1.14 MAINTENANCE OF SERVICE CHARGE .............................................................. 128 (T) (T) Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Preliminary Statement Page Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Boise, Idaho Idaho Issued: March 12 2001 Release 1 Effective: March 27, 2001 - ' PRELIMINARY STATEMENT Pac-West Telecomm has been granted authority by the Idaho Public Utility Commission to provide local exchange, interLATA, and non-local exchange intraLATA services within the State of Idaho. This price list contains effective rates and rules together with information relating to and applicable to intrastate local exchange service provide by the Company in Idaho, including service area descriptions. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Service Area Map Page 2 Release 1 Effective: March 27, 2001 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Boise, Idaho Idaho Issued: March 12 2001 ...."---..-... . .. ... --. SERVICE AREA MAP The Company provides local exchange service in Idaho within the service territory of QWEST (US WEST) Communications, Inc (QWEST). The Company concurs in and hereby incorporates by this reference all current and effective service territory and local exchange boundary maps filed with the Idaho Public Utility Commission by US West. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FI LI NG MAR 2 7 2001 Idaho Issued: March 12,2001 Page 3 Release 1 Effective: March 27 2001 Boise, Idaho SECTION 1- APPLICATION AND REFERENCE 1.1 APPLICABILITY This price list contains the regulations, rates and charges applicable to intrastate Competitive Exchange and Network Services provided by Pac-West Telecomm, hereinafter referred to as the Company, in the State of Idaho. 1.2 PRICE LIST FORMAT 1.2.LOCATION OF MATERIAL The General Table of Contents provides a numerical listing to fmd the desired section and page for each subject. OUTLINE STRUCTURE This document uses nine levels of indentations referred to as Tariff Infonnation Management (TIM) Codes, as outlined below: LEVEL APPLICATION Section Heading Sub Heading Sub Heading Sub Heading/Text Sub Heading/Text Sub Heading/Text Sub Heading/Text Sub Heading/Text Footnotes 1.2.3 RATE TABLES EXAMPLE 1. APPLICATION AND REFERENCE 2 PRICE LIST FORMAT 1.2.1 LOCATION OF MATERIAL A. Text 1. Text a. Text (1) Text (a) Text OJ Text Within the rate tables, four (4) types of entries are allowed: Rate Amount: The rate amount indicates the dollar value associated with the service. A dash: The dash indicates that there is no rate for the service or that a rate amount is not applicable under the specific column header. A footnote designator: The footnote designator indicates that further infonnation is contained in a footnote. ICB: The acronym "ICB" indicates that the product/service is rated on an individual case basis. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12 2001 Page 4 Release 1 Effective: March 27 2001 Boise, Idaho '" -- SECTION 1 - APPLICATION AND REFERENCE 1.3 EXPLANATION OF CHANGE SYMBOLS SYMBOL EXPLANATION (C) (D) Indicates a changed listing, rule, or condition, which may affect rates or charges Indicates discontinued material, including a listing, rate, rule or condition (I) (M) Indicates a rate increase Indicates material moved from or to another part of the price list schedules with no c text, rate, rule or condition (N) (R) Indicates new material including listing, rate, rule or condition Indicates a reduction (S) (T) Indicates reissued matter Indicates a change in wording of text, but not a change in rate, rule or condition Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Issued: March 12, 2001 Page 5 Release 1 Effective: March 27, 2001 1.4 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Boise, Idaho SECTION 1- APPLICATION AND REFERENCE EXPLANATION OF ABBREVIATIONS ANI AMI IUSF BCLID BRA CCSP CLEC Cont'd CPE EUCL DDTS DID DOD DNIS DTMF FBDT FOC ILEC IPIC ISDN ISP LATA Mbps MEL MLHG MOU MTS NSF NPA PAL PBX PCL PIC Automatic Number Identification Alternate Mark Inversion Idaho Universal Service Fund Caller Identification - Bulk Base Rate Area Call Completion Software Positions Competitive Local Exchange Carrier Central Office Continued Customer Premises Equipment End User Common Line Direct Digital Telephone Service Direct Inward Dialing Direct Outward Dialing Dial Pulse Directory Number Dialed Number Identification System Dual Tone Multifrequency Federal Communications Commission Facility Based Dial Tone Foreign Central Office Foreign Exchange Incumbent Local Exchange Carrier IntraLA T A Primary Interexchange Carrie Integrated Services Digital Network Internet Service Provider Local Access Transport Area Long Distance Megabit per second Market Expansion Line Multiline Hunt Group Minutes of Use Message Telecommunications Service Non-sufficient Funds Numbering Plan Area Public Access Line Private Branch Exchange Privileged Caller List Primary Interexchange Carrier PRI PSC PWOC RCF RSP TIM TOC Primary Rate Interface Public Utility Commission Pac-West Order Code Remote Call Forwarding Rate Stability Plan Numbering Tariff Infonnation Management (Code) Table of Contents Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Issued: March 12 2001 Page 6 Release 1 Effective: March 27, 2001 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Boise, Idaho . ..-. -... SECTION 1 - APPLICATION AND REFERENCE 1.5 CONTACT INFORMATION 1.5.1 COMP ANY NAME Pac-West Telecomm, Inc 1.5.COMPANY ADDRESS 1776 W. March Lane Suite 250 Stockton, CA 95206 1.5.3 WEB ADDRESS www.pacwestcom 1.5.4 PHONE NUMBER (209) 926-3300 (800) 399-1234 1.5.FAX (209) 926-4272 1.5.MAIL CCROWE~P ACWEST.COM JKRIDER~P ACWEST.COM 1.6 CUSTOMER CONTACT CUSTOMER SERVICE (800) 390-1189 1.6.2 MAINTENANCE (800) 390-1189 Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Issued: March 12 2001 Page 7 Release 1 Effective: March 27, 2001 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Boise, Idaho SECTION 1 - APPLICATION AND REFERENCE 1.7 COMMISSION CONTACT 1.7.1 MATTERS CONCERNING CUSTOMER SERVICE CHRISTINA CROWE REGULATORY COMPLIANCE MANAGER VOICE 209-926-3162FAX 209-926-4585 1.7.MATTERS CONCERNING TARIFFS AND REGULATORY AFFAIRS CHRISTINA CROWE REGULATORY COMPLIANCE MANAGER VOICE 209-926-3162FAX 209-926-4585 JOE KRIDER TARIFF ANALYST VOICE 209-926-4144FAX 209-926-4585 Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office or the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12, 2001 Page 8 Release 1 Effective: March 27, 2001 Boise, Idaho .,. SECTION 2 - GENERAL RULES AND REGULATIONS RULE 1 - APPLICATION AND SCOPE OF PRICE LIST 1.1 APPLICATION This price list contains the rates, conditions, and regulations applicable to the regulated local exchange Telecommunications services, intraLATA toll services, and intrastate long distance services provided by Pac-West Telecomm, Inc. (Pac-West) between and among points within the state of Idaho . 1.2 SCOPE Pac-West's services are provided in Idaho subject to the availability of facilities and subject to the tenns and conditions of this price list. All services within the jurisdiction of the Idaho Public Utilities Commission provided by Pac- West between and among points in Idaho are governed by this price list. The Company undertakes to furnish local exchange communications service pursuant to the tenns of this price list. The services offered herein may be used for any lawful purpose. There are no restrictions on sharing or resale of the Company s services. However, the Customer remains liable for all abligations under this price list even if such sharing or resale arrangements exist regardless of the Company s knowledge of these arrangements. If service is jointly ordered by more than one Customer, each is jointly and severally liable for all obligations. The services the Company offers shall not be used for any unlawful purposes or for any use for which the Customer has not obtained all required governmental approvals, authorizations, licenses, consents and pennits. Company services may be connected to the services or facilities of other communications carriers only when authorized by and in accordance with the tenns and conditions of any price lists of such other communications carriers. The services of the Company are furnished for the transmission of voice communications but may also be used for data, facsilmile, signaling, metering, or other similar communications subject to the transmission capabilities of the technologies or combination of technologies available. Service is available twenty-four hours a day, seven days a week. 1.3 INTERCONNECTION Service provided by Pac-West may be connected with services or facilities of other carriers or may be provided over facilities provided by carriers other than Pac-West. However, service provided by Pac-West is not part of a joint undertaking with any other carrier providing Telecommunications services. 1.4 DESCRIPTION OF BASIC SERVICES Pursuant to this price list and as described in further detail herein, Pac-West provides both resold and facilities-based local exchange services, local toll services and intrastate long distance services. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FiLING MAR 2 7 2001 Idaho Issued: March 12, 2001 Page 9 Release 1 Effective: March 27, 2001 Boise, Idaho ---,....__._~... ..,... ... SECTION 2 - GENERAL RULES AND REGULATIONS RULE 2 - DEFINITIONS Access Lines: Telephone facilities which pennit access to and from the Customr s premises and the telephone exchange or service central office. Advance Payment: A payment required before the start of service. Advanced payment may consist of any required construction cost, all appropriate non-recurring charges, and an estimate of the first month's recurring charges. Advance Payments will be applied to the first bill rendered by Company following implementation of servIces. Agent: A uusiness representative authorized by the company to bring about, modify, affect, accept perfonnance , or terminate contractual obligations between the Company and its applicants or Customers. Applicant: A person who applies for telecommunications service. Includes persons seeking reconnection of service after Company-initiated termination. Application: A request made in writing for telephone service. Authorized User: A person, fmn or corporation that is authorized by the Company to be connected to the service of the Customer or joint user. Automatic Number Identification (ANI): The automatic transmission of a calling party's billing account telephone number to a local exchange Company, interexchange carrier or a third party subscriber. The primary purpose of ANI is for billing of toll calls. Base Rate Area: A specific geographic area, within which the schedule rates for local exchange service apply without exchange line mileage and without special rates in lieu of mileage. Business Hours: The phrase "business hours" means the time after 8:00 A.M. and before 5:00 P., Monday through Friday excluding holidays. Central Office: Company facilities where subscriber lines are connected to each other through switching equipment for placing local and long distance telephone calls. Commission: The tenn "Commission" means the Idaho Public Utilities Commission. Company: The tenn "Company" or "Utility" means Pac-West Telecomm. Customer or Subscriber: The person, finn or corporation that orders service and is responsible for the payment of charges for that service and for compliance with the Company s regulations related to that service. Delinquent or Delinquency: The tenns "delinquent" and "delinquency" refer to an account for which payment has not been paid in full on or before the last day for timely payment. Hunting Service: The tenn "Hunting Service" means an arrangement to search multiple lines of the same class of service and of the same customer for a vacant line for each incoming call. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12, 2001 Page 10 Release 1 Effective: March 27 2001 Boise, Idaho SECTION 2 - GENERAL RULES AND REGULATIONS RULE 2 - DEFINITIONS (Cont'd) Local Calling Area: (a) In the case oflocal exchanges in the service territory of QWEST (QWEST (US WEST)) Communications, the tenn "Local Calling Area" means the extended service areas in which the Customer premises is located, as shown in the current and effective tariffs/ price lists of QWEST (QWEST (US WEST)) Communications. Local Access Transport Area ("LATA"): The phrase "Local Access Transport Area" means a geographical area established by the U.S. District Court for the District of Columbia in Civil Action No. 820192. Nonlisted Service: A directory listing service wherein a Customer is not listed in the published directory, but is listed in the directory assistance database. NonPublished or Unlisted Service: A directory listing service wherein a Customer is not listed in the published directory or in the directory assistance database. Recurring Charges: The charges to a Customer for services, facilities and equipment, which recur monthly for the agreed upon duration of the service. Residential Service: Telephone Service provided to customers when the actual or obvious use is for domestic purposes. Service Commencement Date: The fIrst day following the date on which the Company notifies the Customer that the requested service or facility is available for use, unless the Customer refuses to accept service because it does not confonn to the standards set forth in the Service Order or in this price list, in which case the Service Commencement Date is the date on which the Customer accepts service. The Company and the Customer may agree on a substitute Service Commencement Date. Service Order: The written order for Services executed by the Customer and the Company in the fonnat devised by the Company. The signing of a Service Order by the Customer and acceptance by the Company initiates the obligations of the respective parties as set forth therein and pursuant to this price list; except that the duration of the service is calculated from the Service Commencement Date. Shared: A facility or equipment system or subsystem that can be used simultaneously by several Customers. Small Business Service: Telephone service provided to businesses with five (5) or fewer lines Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12, 2001 Page Release 1 Effective: March 27, 2001 Boise, Idaho -.- ._- ". ..., ~. .". SECTION 2 - GENERAL RULES AND REGULATIONS 2.3 RULE 3 - DESCRIPTION OF SERVICE The Company provides business local exchange telephone services and intrastate long distance service as set forth in this price list between points within the base rate areas oflocal exchanges served by QWEST (QWEST (US WEST)) Communications as shown on the Companys maps contained herein or as incorporated by reference herein. All services are subject to the initial and continuing availability of the Company s facilities and necessary services and facilities furnished by any underlying carriers. The Company reserves the right to refuse to provide service in cases where the costs of providing such service, including charges to the Company for necessary facilities and services furnished by underlying carriers, render the Company, in its sole judgement, unable to furnish service on an economical basis. 2.3.APPLICATION OF RATES The application of business rates to the services provided the Company is governed by the actual or obvious use made of the service by the Customer. LIMITATION OF SERVICE The Company does not undertake, by this price list, to provide, maintain, repair, or operate any wiring, equipment, facilities, or service on the Customer s side of the point of demarcation with the exception of Direct Digital Telephone Service (DDTS) as described in Section 7, following. The point of demarcation is specified in the demarcation tariff/price list schedules of QWEST (US WEST) Communications filed with the Commission that are current and effective as of the effective date of this price list sheet. 2.3.3 SHORTAGE OF EQUIPMENT OF FACILITIES The furnishing of service under this price list is subject to the availability on a continuing basis of all facilities necessary to provide the service. Services will be provided using Company Facilities AND/OR resale of other carrier facilities. 2.3.4 SELECTION OF TRANSMISSION The Company selects and/or arranges for the channels and/or service components and underlying network facilities used to provide service. The Company may modify or change the channels, service components and underlying Company facilities or the underlying carrier at any time subject to Part 68 of the FCC' Rules and Regulations and this price list. Advice Letter No. Pac-West Telecomm, IDeFacilities Based and Resale Intrastate Competitive Exchangeand Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12 2001 Page 12 Release 1 Effective: March 27 2001 Boise, Idaho , . SECTION 2 - GENERAL RULES AND REGULATIONS 2.4 RULE 4 - APPLICATION OF SERVICE Application for new or additional services may be made by mail or in person. If the Company has reason to believe that an Applicant has defrauded, is defrauding, or intends to defraud the Company, or if other good cause exists, the Company may refuse to accept an application for service by mail and may, instead, require theApplicant to apply for service in person and to provide identification acceptable to the Company and to sign a completed service order. In addition, Applicants may be required to meet credit or deposit requirements as set forth in this price list. At the time of all initial contacts for service, Applicants will be infonned of the basic services available to theclass of Customer to which the Applicant belongs. In addition, Applicants will be infonned of their right torequest blocking of access to 900 and 976 pay-per-call infonnation services. In the event the Company, at its sole option, accepts an oral request for service, the Company will, within 10days of initiating the service order, provide a confmnation letter setting forth a brief description of the services ordered and itemizing all charges that will appear on the customer s bill. The letter will be in the language inwhich the sale was made. Within 10 days of initiating service, the Company will provide all new Customers with a written statement of all material tenns and conditions that could affect what the Customer pays for local exchange services provided bythe Company. Applicants whose requests for service are accepted by the Company are responsible for all charges for services provided by the Company, including any charges to the Company assessed by any underlying carrier for special arrangements or services undertaken on the Applicant's behalf. In the event an Applicant cancels, the Applicantremains responsible for any non-recoverable costs incurred by the Company in meeting the Applicant's requestprior to cancellation, change, deferral, or modification, including any charges to the Company assessed by anyunderlying carrier for special arrangements or services undertaken on the Applicant's behalf. Notwithstandingthe foregoing, an Applicant will not be liable for any charges or non- recoverable costs that were not disclosed to the Applicant by the Company before initiating service. If the Company intends to deny an available service to an applicant, the Company will provide the applicantwith a written explanation of its refusal to serve. The written explanation shall include: The reasons for denial of service Actions the applicant may take in order to receive the denied service A statement that the Customer may file an infonnal or fonnal complaint concerning denial of the service with the Company or with the Idaho PUC. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12, 2001 2.4 2.4. Page 13 Release 1 Effective: March 27, 2001 Boise, Idaho . -. ..i SECTION 2 - GENERAL RULES AND REGULATIONS RULE 4 - APPLICATION OF SERVICE (Cont'd) GROUNDS FOR REFUSAL TO ESTABLISH SERVICE The Company may refuse to establish service if any of the following conditions exist: The applicant has an outstanding amount due to the Company for similar utility services and the applicant is unwilling to make acceptable arrangements with the Company for payment A conditions exists that, in the Company s judgment is unsafe or hazardous to the applicant, the general population, or the Company s personnel, agents or facilities The applicant refuses to provide the Company with a deposit after having failed to meet the credit criteria for waiver or deposit requirements The applicant is known to be in violation of the Company s price lists filed with the Commission The applicant fails to furnish such funds, suitable facilities, and/or rights-of-way which have been specified by the Company as necessary to and a condition for providing service to the applicant The applicant has falsified his/her identity for the purpose of obtaining service RULE 5 - CONTRACTS The Company and a Customer may enter into a contract for service to be provided under a specified rate plan for a specified tenn, which tenn any be automatically renewed if agreed to by the parties. Unless otherwise provided, contracts may be terminated by the Customer only upon providing the Company with thirty (30) days advance written notice. In the event the effective date of tennination is prior to the end of the current contract tenn the Customer will be liable for a tennination fee equal to the sum of the recurring service charges specified for the remainder of the contract. RULE 6 - SPECIAL INFORMATION REQUIRED ON FORMS CUSTOMER BILLS The Company will be identified on each bill. Each bill will prominently display a toll-free number for service or billing inquiries, along with an address where the Customer may write. If the Company uses a billing agent, the Company will also include the name of the billing agent. Each bill for telephone service will contain notations concerning the following areas: When to pay the bill; Billing detail including the period of service covered by the bill; Late payment charge and when applied; How to pay the bill; Questions about the bill; Network access for interstate calling; In addition to the above, each bill will include the following statement: Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12, 2001 Page 14 Release 1 Effective: March 27 2001 Boise, Idaho SECTION 2 - GENERAL RULES AND REGULATIONS RULE 6 - SPECIAL INFORMATION REQUIRED ON FORMS (Cont'd) CUSTOMER BILLS (Cont'd) This bill is now due and payable; it becomes subject to a late payment charge if not paid within 15 calendar days of the due date, which is the date of mailing, as shown by the postmark on the billing envelope, or such later date as shown on the bill itself. Should you question this bill, please request an explanation from the Company. If you believe you have been billed incorrectly you may file a complaint with the Idaho Public Utilities Commission: Consumer Assistance Section, Idaho Public Utilities Commission POBox 83720 Boise, Idaho 83720-0074 FAX: (208) 334-4045 (208) 334-0369 800-432-0369 To avoid having service disconnected payment arrangements acceptable to the Company should be made pending the outcome of the Commission s Consumer Assistance Section review. The Consumer Assistance Section of the Commission shall review the basis of the billed amount, communicate the results of its review to the parties and inform you of your recourse to pursue the matter further with the Commission. DEPOSIT RECEIPTS Each deposit receipt shall contain the following provisions: This deposit, less the amount of any unpaid bills for service furnished by the Company, shall be refunded together with any interest due, within 30 calendar days after the discontinuance of service, or after 12 months of service, whichever comes fITst. However, deposits may not receive interest if the customer has received a minimum of two notices of discontinuance of service for nonpayment of bills in a 12-month period. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12, 2001 Page 15 Release 1 Effective: March 27 2001 Boise, Idaho SECTION 2 - GENERAL RULES AND REGULATIONS RULE 7 - ESTABLISHMENT AND REESTABLISHMENT OF CREDIT Each Applicant must provide credit information satisfactory to the Company or pay a deposit. A DEPOSIT WILL NOT BE REQUIRED IF The Applicant provides a credit history acceptable to the Company. Credit information contained in an Applicant's account record may include, without limitation, account establishment date , ' can-be-reached' number, name of employer, employer s address, driver s license number or other acceptable personal identification, billing name, and location of current and previous service. Credit will not be denied for failure to provide a social security number. A cosigner or guarantor with a credit history acceptable to the Company agrees in writing to be responsible for all charges. IF A DEPOSIT IS REQUIRED The Company will not refuse a deposit to establish credit for service. However, the Company may request the deposit to be in cash or another acceptable form of payment (e., cashier s check, money order, bond, or letter of credit.) RULE 8 - DEPOSITS AND ADVANCE PAYMENTS DEPOSITS If the Company can prove that the Customer is likely to be a credit risk or to damage property of the Company, the Customer shall make a deposit before a service is furnished or continued. The Company reserves the right to review an Applicant's or Customers credit history at anytime to determine if a deposit is required. Amount The amount of the deposit will not exceed two (2) months charges for local exchange service. Advice Letter No. Pac-West Telecomm, IDe Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12 2001 Page 16 Release 1 Effective: March 27 2001 Boise, Idaho SECTION 2 - GENERAL RULES AND REGULATIONS RULE 8 - DEPOSITS AND ADVANCE PAYMENTS (Cont'd) DEPOSITS (Cont'd) Nondiscrimination Deposit requirements will not be based on race, sex, creed, national origin, marital status, age number of dependents, condition of physical handicap, source of income, or geographical area of business. Refund or Credit Upon discontinuance of service or prompt and timely payment of all charges for twelve consecutive billing periods, whichever comes first, the Company will refund the deposit together with any interest due. In the case of discontinuance of service , the Company will credit the deposit to the charges stated on the fmal bill. The balance, if any, will be returned to the Customer within 30 days after the discontinuance of service. In the case a refund is due after timely payments of the Company s charges, the Company will refund the deposit and interest within 30 days. Payment of a charge is satisfactory if received prior to the date that the charge becomes delinquent provided that it is not returned for insufficient funds or closed account. Interest Interest on deposits held shall be payable and accrued at a rate set by the Idaho PUC under the provisions ofIDAP 31.41.01.106. Return Customer s deposit will be returned, with accrued interest, when the customer has maintained good credit by making payments for all undisputed amounts due the Company before temporary or pennanent disconnection for twelve (12) months. Any deposit, plus accrued interest, may be applied to the Customer s telephone account following completion of twelve month's satisfactory payment. ADV ANCE PAYMENTS At the time an application for service is made, an Applicant may be required to pay an amount equal to one month's service charges and applicable service connection charges. The amount of the first month' service charges and applicable service connection charges will be credited to the Customer s account on the flfst bill rendered. Negotiation of a Customer s advance payment shall not itself obligate the Company to provide services or continue to provide service if a later check of Applicant's credit record is unacceptable to the Company and no deposit has been tendered. In the event service is not provided, the advance payment will be refunded. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FI LI NG MAR 2 7 2001 Page 17 Release 1 Effective: March 27 2001 Boise, IdahoIdaho Issued: March 12,2001 9.1 ',--,--",-"., '... ... . SECTION 2 - GENERAL RULES AND REGULATIONS RULE 9 - PROVISION OF NOTICES AND INFORMATION GENERAL Unless otherwise provided by these Rules, any notice by the Company to a Customer may be given either verbally to the Subscriber or to the Customer s authorized representative, by written notice mailed to the Customer s last known address. Where written notice is given, the notice will be of legible size and printed in type having a minimum point size of 10. Mailed notices will be deemed given on the date of mailing as shown by the postmark on the notice or envelope that contains the notice. Unless otherwise provided by these Rules, any notice by the Customer or its authorized representative may be given verbally to the Company by telephone or at the Company s business office or by written notice mailed to the Company s business office. Customers are responsible for notifying the company of their desire to discontinue service on or before the date of disconnection. Such notice either may be verbal or written. RATE INFORMATION Rate infonnation and infonnation regarding the tenDS and conditions of service will be provided in writing upon request by an Applicant or Customer. Notice of Price Cap increases will be provided in writing to Customers and postmarked at least 30 days prior to the effective date of the increase. No customer notice is required for increases within the Price Cap range or rate decreases. Customers will be advised of optional service plans in writing as they become available. In addition, Customers will be advised of changes to the tenDS and conditions of service no later than the Company s next billing cycle. NOTICE OF TERMINATION Notices to discontinue service for nonpayment of bills will be provided in writing by fIrst class mail to the Customer not less than 7 calendar days prior to tennination. Each notice will include all of the following infonnation: The name and address of the Customer. The amount that is delinquent The date when payment or arrangements for payment must be made in order to avoid tennination. The procedure the Customer may use to initiate a complaint or to request an investigation concerning service or charges. The telephone number of the Company s representative who can provide additional infonnation or institute arrangements for payment. The telephone number or the Commission s Consumer Affairs Branch where the Customer may direct inquiries. Local service may not be discontinued for nonpayment of unregulated competitive activities. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12 2001 Page 18 Release 1 Effective: March 27 2001 Boise, Idaho SECTION 2 - GENERAL RULES AND REGULATIONS RULE 9 - PROVISION OF NOTICES AND INFORMATION -(Cont'd) 9.4 CHANGE OF OWNERSHIP OR IDENTITY The Company will notify Customers in writing of a change in ownership or identity in the Company next monthly billing cycle. PRIV ACY The Company will, in accordance with the provisions below, furnish Customers with a written description of how it handles Customers' private infonnation and a disclosure of any ways that such infonnation might be used or transferred that would not otherwise be obvious to the Customer. This infonnation will be provided at the time service is initiated and annually thereafter. Disclosure of Telephone Numbers During 800, 888, 877 and 900 Calls The Company will provide an annual written notice to all Customers that use of 800, 888, and 900 numbers may result in disclosure of the Customer s telephone number to the called party. Caller I.D. The Company will provide Customers with notice prior to participating in the provision of call identification services that: (i) callers using the Company s service may withhold display of the calling telephone number, on an individual call basis, from the telephone instrument of the individual receiving a telephone call by dialing *67 as the fIrst three digits of the number being called: (ii) Customers may request that the Company withhold display of the calling number, on a per line basis, from the telephone instruments of all individuals receiving telephone calls dialed over the Customer s line, and in such case, callers using the line may allow display of the calling telephone number, on an individual call basis, by dialing *82 as the first three digits of the number being called; and (iii) there is no charge for withholding display of the calling number in accordance with this rule. The foregoing provisions do not apply to: (i) identification services used within the same limited system including, but not limited to, a Centrex or private branch exchange system, as the recipient telephone; (ii) identification services that are used on public agencies' emergency telephone lines or on lines that receive the primary emergency telephone number (911); (iii) identification services provided in connection with legally sanctioned call tracing or tapping procedures and (iv) identification services in connection with 800, 888 , 877, or 900 access code services. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOH FILING MAR 2 7 2001 Idaho Issued: March 12, 2001 Page 19 Release 1 Effective: March 27 2001 Boise, Idaho SECTION 2 - GENERAL RULES AND REGULATIONS RULE 9 - PROVISION OF NOTICES AND INFORMATION -(Cont'd) OTHER On request, the Company will provide each Applicant and Customer with the following infonnation: The Idaho Public Utility Commission identification number or its registration to operate as a Telecommunications corporation within Idaho. The address and telephone number of the Idaho Public Utility Commission to verify its authority to operate. A toll free number to call for service or billing inquiries, along with an address where the Applicant or Customer may write the Company. A full disclosure of all fictitious names under which the Company operates. The names of billing agents the Company used in place of perfonning the billing function itself. RULE 10 - RENDERING AND PAYMENT OF BILLS 10.ISSUANCE OF BILLS Customers' bills are issued monthly. The Customer will receive bills on or about the same day of each month. Months are presumed to have 30 days. The billing date is dependent on the billing cycle assigned to the Customer. Each bill contains monthly recurring charges billed in advance, usage charges billed in arrears, and the last date for timely payment. Recurring charges will be prorated in the event that the service for which the charges are made is less than 30 days. 10.BILLING STATEMENT DUE DATE Bills are due and payable as specified on the bill. Bills may be paid by mail or in person at the Company business office or an agency authorized to receive such payment. All charges for service are payable only in United States currency. Payment may be made by cash, check, money order or cashier s check. 10.3 CUSTOMER PAYMENTS Customer payments are considered prompt when received by the Company or its agent within 15 days of the due date. The Company or its agent will credit payments within 24 hours of receipt. The due date is the date the bill is mailed, as shown by the postmark on the billing envelope, or such later date as set forth on the Customer s bill. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho P~blic Utilities Commission Of,'ce of the SecretaryACCEPTED FOR FILING SEP 2 9 2006 Idaho Issued: Se tember 19, 2006 Page 20 Release 1 Effective: Se tember 29 2006 Boise, Idaho SECTION 2 - GENERAL RULES AND REGULATIONS' ., -, '-'-... '- __.,. RULE 10 - RENDERING AND PAYMENT OF BILLS (Cont' 10.4 PAYMENT ARRANGEMENTS When a Customer cannot pay a bill in full, the Company may continue to serve the Customer if the Customer and the Company agree on a reasonable portion of the outstanding bill to be paid immediately, and the manner in which the balance of the outstanding bill will be paid. In deciding on the reasonableness of a particular agreement, the Company wil take into account the Customer s ability to pay, the size of the unpaid balance, the Customer s payment history and length of service, and the amount of time and reasons why the debt is outstanding. Payments are to be applied to the undisputed balance owed by the Customer. A Customer may designate how a payment insufficient to pay the total balance due shall be applied. If applicable, and in the absence of instructions from the Customer, a partial payment shall be allocated fIrSt to local exchange services. Such payments shal be applied fIrst to the oldest undisputed balances. If a Customer fails to make the payment agreed upon by the date that it is due, the Company may, but is not obligated to, enter into a second payment arragement. A Customer s failure to pay for undisputed MTS charges billed by the Company may result in loss of 0- and 1 + dialing access to MTS until such time as the customer pays the undisputed charges and applicable reconnection charges, if any. Customer failure to pay undisputed charges for other services may result in discontinuance of those servIces. 10.CUSTOMER OBLIGATIONS (T) The Customer shall pay all charges for use of the service by any persons whether or not authorized by the Customer, except in those instances where it has been determined that the Customer s opresent and former employees, agents, and authorized users were not responsible for calls billed to the Customer via third party billing and the Company did not verify that the charges for the call would be accepted. The Customer is not responsible for unauthorized use of service to the extent such use is proximately caused by the Company s willful or negligent act. 10.DEMAND FOR PAYMENT (T) However, if a Customer s service has been discontinued within the past 12 months or if a Customer incurs usage charges during a billing period which are equal to at least 200% ofthe amount of the Customer deposit or guarantee, payment may be demanded for the usage charges by a telephone call to the Customer followed by written notification of such demand sent by fIrst class mail. If the usage charges remain unpaid for five days from the rendition of the written notification or a mutually established late payment arrangement date or 30 days from the date of the bill, the usage charge will be deemed delinquent. Advice Letter No. Idaho Issued: Se tember 19, 2006 Page 21 Release 1 Effective: Se tember 29, 2006 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING SEP 2 9 2006 Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Boise, Idaho SECTION 2 - GENERAL RULES AND REGULATIONS'-, RULE 10 - RENDERING AND PAYMENT OF BILLS (Cont' 2.10.LATE PAYMENT CHARGES (T) Charges deemed delinquent will be subject to a late payment charge accruing at the rate of 1.5% per month from the due date on all delinquent amounts. 10.CURRENT CHARGES (T) A bill will not include any previously unbilled charge for service furnished prior to three months immediately preceding the date of the bill, except charges for collect calls, credit card calls, third party calls and "error file" calls (those calls that cannot be billed due to the unavailability of complete billing information to the Company), which shall have a six month back billing period. 10.RETURN CHECK CHARGE (T) In the event a Customer pays all or any portion of a bill by check and the check is returned unpaid for any reason, the Customer will be assessed a charge per returned check as shown in 15.1.4, following. The Company may require the Customer to make payment in cash, by money order, certified check, or other means which guarantee the Customer s payment. A Customer who tenders and insufficient check shall in no way be relieved of the obligation to render payment to the Company under the original terms of the bill nor defer the Company s provision for termination of service for non-payment of bills. RULE 11 - DISPUTED BILLS In the event a Customer disputes the amount of a bill for the Company s service, the Customer shall pay the undisputed portion of the bill and notify the Company within thirty (30) days of receipt of bill that such unpaid amount is in dispute. If such notice is not received by the Company within thirty (30) days as indicated above the Company shall consider the bill statement to be due and payable in full by the Customer. Payment of the amount due by the Customer does not constitute a waiver ofthe customer s rights under the provisions of IDAP A 31.41.01.204 to challenge any billing amount due or paid to the company. Upon receipt of the Customer s notice of dispute, the Company will conduct and investigation and review the disputed amount. If the Company is notified of such dispute in writing, the Company will notify the Customer of receipt of a written dispute within five (5) working days. The Company will withhold disconnection of service until the investigation is completed and the Customer is informed of the results. Once the Customer has received the results of such investigation, the Customer shall submit payment of any outstanding charges within five (5) working days. Failure to make full payment shall be grounds for termination of service. I Applies to usage only and not services that may be subject to different contractual tenns, i.e. Type 6 Services or DOTS. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12 2001 Page 22 Release 1 Effective: March 27, 2001 Boise, Idaho SECTION 2 - GENERAL RULES AND REGULATIONS 2.11 RULE 11 - DISPUTED BILLS (Cont'd) In the event the Customer and the Company cannot resolve a service and or bill dispute, the Company shall infonn the Customer of his right of appeal to the Commission prior to the tennination of service. The Customer may contact the Idaho PUC and proceed in accordance with the Idaho PUC's Rules. The address and telephone numbers for the Idaho PUC are: Idaho Public Utilities Commission POBox 83720 Boise, Idaho 83720-0074 FAX: (208) 334-4045 (208) 334-0369 800-432-0369 All bills rendered during the resolution of the dispute by the Commission, unless made part of the initial dispute shall be due and payable on the current statement's due date. If the Customer fails to pay such bills , the Company may implement nonnal tennination procedures. RULE 12 - DISCONTINUANCE AND RESTORATION OF SERVICE 12.1 DISCONTINUANCE BY THE CUSTOMER Customers may discontinue service by giving the Company proper notice as specified in the Company price list. The subscriber is responsible for payment of all charges incurred for the period during which service is rendered. In addition, if tennination occurs prior to the end of a current contract tenn, the customer may be liable of a termination fee as provided in Rule 5, proceeding. No minimum or tennination charge will apply if service is tenninated because of condemnation, destruction, or damage to the property by fire or other causes beyond the control of the Customer. 12.DISCONTINUANCE BY THE COMPANY The Company may discontinue service under the following circumstances: Incurring charges not covered by a deposit or guarantee and evidencing an intent not to pay such charges when due. Nonpayment of any sum due to the Company for service more than 15 days beyond the due date. This include charges for services at a previous location, or if the Customer receives service at one or more than one location, at any such location. In the event an action is brought for nonpayment, the non-prevailing party may be liable for reasonable court costs and attorney s fees as detennined by the Commission or by the court. A violation of, or failure to comply with, any regulation governing the furnishing of servIce. Failure to post a required deposit or guarantee. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOH FiLING MAR 2 7 2001 Page 23 Release 1 Effective: March 27 2001 Boise, IdahoIdaho Issued: March 12 2001 SECTION 2 - GENERAL RULES AND REGULATIONS 12 RULE 12 - DISCONTINUANCE AND RESTORATION OF SERVICE (Cont'd) 12.DISCONTINUANCE BY THE COMPANY In the event that the Customer supplied false or inaccurate infonnation of a material nature in order to obtain service. Incurring charges not covered by a deposit or guarantee and evidencing an intent not to pay such charges when due. Any violation of the conditions governing the furnishing of service. The Company may refuse service, refuse to resume service, or tenninate service without giving notice otherwise required by these rules: If an unsafe or hazardous condition related to the service exists on the premises of the Customer; If the use of the service on the premises of the Customer is detennined by the Company to be detrimental or damaging to the facilities or services of the Company or its other Customers Upon the order of any court of competent jurisdiction or the Idaho Public Utility Commission; Upon written detennination by a magistrate that there is probable cause to believe that the service is prohibited by law; or Is being used or is to be used, directly or indirectly, to violate or assist in violation of the law. If the Company detennines, based upon the acts of the Customer or the condition of the Customer s premises, that the Customer has defrauded, is defrauding, or intends to defraud the Company, unless the conditions constituting the fraud have been corrected; If an event in nature of force majeure or vis major occurs that requires the tennination of service; or If the location at which the service is provided has been abandoned. Except as otherwise provided in this price list, the Company will provide notice to the Customer of its intent to tenninate service. Service may be discontinued during business hours on or after the date specified in the notice of discontinuance, which date will be at least 7 days after such notice is given. Service will not be discontinued on any Saturday, Sunday, legal holiday, or any other day when the Company s offices are not available to facilitate reconnection of service. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12 2001 Page 24 Release 1 Effective: March 27, 2001 Boise, Idaho SECTION 2 - GENERAL RULES AND REGULATIONS RULE 12 - DISCONTINUANCE AND RESTORATION OF SERVICE (Cont'd) 12.3 RESTORATION OF SERVICE The Company will restore service to a Customer upon full payment of all amounts due and the Customer s payment of a deposit or reestablishment of credit. However, the Company may refuse to accept a personal check if the Customer s check for payment of service has been dishonored, excepting bank error, within the last twelve months. The Company will impose a charge for restoration of service after disconnection in accordance with its price list. , the Company will resume service upon the order of any court of competent jurisdiction or the Idaho Public Utility Commission. RULE 13 - INFORMATION TO BE PROVIDED TO THE PUBLIC A copy of this price list will be available for public inspection in the Company s business office during regular business hours. A copy of this price list will be provided by the Company on request upon payment of a nominal fee to cover postage and copying costs. RULE 14 - CONTINUITY OF SERVICE In the event that the Company has advance knowledge of an interruption of service for a period exceeding 24 hours, the Company will attempt to notify Customers in writing at least one week in advance. RULE 15 - LIMITATION OF LIABILITY The provisions of this rule do not apply to errors and omissions caused by willful misconduct, fraudulent conduct, or violations of law. In the event an error or omission is caused by the gross negligence of the Company, the liability of the Company shall be limited to and in no event exceed the sum of$10 000. 15.INDEMNIFICATION A Customer shall indemnify and save the Company harmless against all claims arising out of the Customer s use of the Company s service or facilities, including but not limited to the following: Acts of omissions of other companies when their facilities are used in connection with the Company s facilities to provide service; and Claims for libel, slander, or infringement of copyright arising from material transmitted over the Company s facilities; claims for infringement of patents arising from the Customer s combining apparatus and systems of the Customer with, or using apparatus and systems of the Customer in connection with, facilities of the Company; and Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FiLING MAR 2 7 2001 Idaho Issued: March 12,2001 Page 25 Release 1 Effective: March 27, 2001 Boise, Idaho "..,,"........ ...,.... .. _. SECTION 2 - GENERAL RULES AND REGULATIONS 15 RULE 15 - LIMITATION OF LIABILITY (Cont'd) 15.INDEMNIFICATION (Cont'd) all other claims arising out of any act or omission of the Customer in connection with facilities provided by the Company. Fraudulent usage by employees or third persons, including but not limited to usage originating outside the Customer s premises but routed through the Customer s PBX or other equipment or facilities. 15.FURNISHING OF SERVICES The Company s obligation to furnish service is dependent upon its ability to secure and retain suitable facilities and rights for the provision of the service without unreasonable expense. 2.15.3 TRANSMITTING MESSAGES The Company does not undertake to transmit messages but offers the use of its facilities, where available for communications between parties subject to the terms and conditions specified in this price list. The Company shall not be liable for errors in transmitting, receiving, or delivering oral messages by telephone over the lines of the Company and connecting utilities. 15.4 LIABILITY OF THE COMPANY The Company s liability, if any, for damages arising out of its negligent provision of any service or failure to provide any service, or for mistakes, omission, interruptions, delays, error, or defects in transmission during the course of furnishing service, shall in no event exceed an amount equivalent to the Company charges for service during the period affected by such negligence, or in which such mistakes, omissions interruptions, delays, errors, or defects in transmission occurred, provided that the Company will have no such liability for such damages incurred at any time prior to 48 hours following the time the Customer notifies the Company of the negligence, or mistake, omission, interruption, delay, error, or defect in transmission. In no event will the Company be responsible for any lost profits, consequential damages, or incidental damages of the Customer or any other party, or for any claim of damage by the Customer or against the Customer by any other party. Any mistakes, omissions, interruptions, delays, errors, or defects in transmission or service that are caused by or contributed to by the negligence or willful acts of the Customer, or that arise from facilities or equipment used by the Customer, shall not result in the imposition of any liability upon the Company. The Company will not be liable for any act, omission to act, negligence, or defect in the quality of service of any underlying carrier or other service provider whose facilities or services are used in furnishing any portion of the service received by the Customer. The Company will not be liable for any failure of performance due to causes beyond its control, including by not limited to cable dig-up by a third party, acts of God, civil disorders, actions of governmental authorities, actions of civil or military authority, labor problems, national emergency, insurrection, riots war, fire, flood, atmospheric conditions, or other phenomena of nature, such as radiation. In addition, the Company will not be liable for any failure of performance due to necessary network reconfiguration Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12 2001 Page 26 Release 1 Effective: March 27 2001 Boise, Idaho SECTION 2 - GENERAL RULES AND REGULATIONS 15 RULE 15 - LIMITATION OF LIABILITY (Cont'd)15.4 LIABILITY OF THE COMPANY (Cont'd) system modifications for technical upgrades, or actions taken by any court or governmental agency having jurisdiction over the Company. The Company will not be liable for any failure of perfonnance caused by or the result of any act or omission by the Customer or any entity other than the Company who furnishes services, facilities, or equipment used in connection with the Company s services or facilities. 15.OVERPAYMENT The Company will not be obligated to refund any overpayment by a Customer unless a written claim for such overpayment, together with substantiating evidence that will reasonably pennit the Company to verify such claim, is submitted within 120 days of the alleged overpayment. 15.DISCLAIMER OF WARRANTIES Except as expressly provided in this price list, the Company makes no expressed or implied representations, or warranties, including warranties regarding merchantability of fitness for a particular purpose. 15.EXCULPATORY CLAUSE The included exculpatory language does not constitute a detennination by the Commission that a limitation of liability imposed by the company should be upheld in a court of law. Acceptance for filing by the Commission recognizes that it is a court's responsibility to adjudicate negligence and consequential damage claims. It is also the court's responsibility to detennine the validity of the exculpatory clause. RULE 16 - USE OF SERVICE FOR UNLAWFUL PURPOSES The Company s services are furnished subject to the condition that they will not be used for any unlawful purpose. Service will not be furnished if any law enforcement agency, acting within its jurisdiction advises that such services are being used or are likely to be used in violation of the law. If the Company receives other evidence giving reasonable cause to believe that such services are being or are likely to be so used, it will either discontinue or deny the services or refer the matter to the appropriate law enforcement agency. RULE 17 - UNAUTHORIZED USE Any individual who uses or receives the Company s service, other than under the provisions of an accepted application for service and a current Customer relationship, shall be liable for both the tariffed cost of the service received and the Company s cost of investigation and collection. RULE 18 - RESERVED FOR FUTURE USE Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho ~~blic Utilities Commission Office of the Secretary ACCEPTED FOH FILING MAR 2 7 2001 Idaho Issued: March 12 2001 Page 27 Release 1 Effective: March 27 2001 Boise, Idaho SECTION 2 - GENERAL RULES AND REGULATIONS 2.19 RULE 19 - LOCAL TAXATION Any county, municipality, or other taxing agency that requires the Company to pay a tax or fee based on revenues generated from the provision of services to Customers within the agency s jurisdiction shall furnish the Company with a listing of all address within its jurisdiction. Such listing must be on a magnetic computer media in a form acceptable to the Company that will allow the Company to identify all Customers to which the tax or fee applies. RULE 20 - SPECIAL PROMOTIONAL OFFERINGS The Company may, from time to time, engage in Special Promotional Offerings or Trial Service Offerings limited to certain dates, times, or locations designed to attract new subscribers or to increase subscribers awareness of a particular price list offering. RULE 21 - EMERGENCY CALL HANDLING PROCEDURES Customers may place Emergency 911 calls by dialing the digits "911". Such calls are not routed to Pac-West but are routed by U S West Communication, Inc. (U S West), throughout the local network to the appropriate public safety answering point. U S West will forward to the public safety answering point the address of the dialing station that has been provided to U S West by Pac-West. RULE 22 - CHANGE OF SERVICE PROVIDER 22.SOLICIT A TION OF CUSTOMER AUTHORIZATION FOR SERVICE TERMINATION OR TRANSFER Solicitation by the Company or other carriers, or their agents, of a Customer authorization for termination of service with an existing carrier and the subsequent transfer to a new carrier must include current rate information on the new carrier and information regarding the terms and conditions of service with the new carrier. All such solicitations must be legible, clear, conspicuous and printed in a minimum point size type of at least 10 points. The authorization agreement shall also be in the same language as any promotional or inducement materials provided to the customer. The Company or their agents may not use a sweepstakes, contest or drawing entry as authorization to change or add services to a Customer s bill or change a Customer s Telecommunications service provider. 22.UNAUTHORIZED SERVICE TERMINATION AND TRANSFER The Company or other carrier, as applicable, will be held liable for both the unauthorized termination of service with an existing carrier and the subsequent transfer to its own service. The Company and other carriers are responsible for the actions of their respective agents that solicit an authorized service termination and transfers. If the Company or another carrier engages in such unauthorized activity, the Company or other carrier, as applicable, shall restore the Customer s service to the original carrier without charge to the Customer. A Customer does not have to pay for any charge for unauthorized services incurred during the first ninety (90) days or three (3) billing cycles, whichever occurs fITst. If the Customer pays for service that the Customer did not authorize, the unauthorized Telecommunications Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12 2001 Page 28 Release 1 Effective: March 27 2001 Boise, Idaho SECTION 2 - GENERAL RULES AND REGULATIONS 22 RULE 22 - CHANGE OF SERVICE PROVIDER (Cont'd) 22.UNAUTHORIZED SERVICE TERMINATION AND TRANSFER (Cont'd) service provider is liable to the Customer or the Customer s properly authorized Telecommunications provider in an amount equal to all the charges paid by the Customer to the unauthorized Telecommunications service provider. To obtain restitution of the unauthorized Telecommunication charges, the Customer may either recover all of the unauthorized charges directly from the unauthorized service provider or request that the properly authorized service provider recover the unauthorized charges on behalf of the Customer. If the Customer requests the properly authorized service provider to recover the unauthorized charges from the unauthorized service provider, the authorized service provider will provide a refund or credit to the Customer of any amount that is recovered from the unauthorized service provider and that is more than the amount that the Customer would have paid for the same Telecommunications services if the unauthorized service had not been added or changed. The unauthorized Telecommunications service provider shall bear all costs of immediately transferring the Customer back to the authorized Telecommunications service provider and restoring the Customer service. The statute requires that the Telecommunications service provider that receives the compliant change order shall properly process the order to ensure the order is completed and enable the authorized service provider to provide service to the Customer within a reasonable time period. After notice and an opportunity for a hearing, if the Commission detennmes that a Telecommunications provider has violated any provision of the laws relating to making a change in Telecommunication service providers or billing for unauthorized services, the Commission may impose a civil penalty of not more than $7 500 for the fIrst violation and not more than $15 000 for each subsequent violation. RULE 23 - NON-PUBLISHED SERVICE; RELEASE OF INFORMATION At a Customer s request for Non-published Service, the Customer name, address, and telephone number are not listed in any telephone directory, street address directory, or in the directory assistance records available to the general public. This information, as well as call-forwarding information from such unlisted telephone numbers shall be released by telephone utilities in response to legal process or to certain authorized governmental agencies provided the requesting agency complies with the rules herein established for the release of non- published information. RULE 24 - TAXES AND SURCHARGES 24.TAXES In addition to the charges specifically pertaining to the Company s services, certain federal, state and municipal taxes and fees will be applied. These taxes and fees are based upon the amount billed to the Customer for the Company s intrastate services. When the Company is authorized to collect such taxes charges or fes from the Customer, these taxes, charges and feels will be itemized separately on the Customer s bill. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Page 29 Release 1 Effective: March 27 , 2001 Boise, IdahoIdaho Issued: March 12 2001 2.24. SECTION 2 - GENERAL RULES AND REGULATIONS SURCHARGES Idaho Telecommunications Service Assistance Program (ITSAP) ITSAP consists of two programs, Lifeline and Linkup that were developed to provide discounted rates for telephone service to low-income customers, thus promoting universal service. The programs are jointly sponsored (federal and state) telephone assistance programs designed to maximize federal contributions to Idaho s low-income customers. The programs provide reductions in montWy rates for single line telephone service and/or reductions in one-time costs for installation of telephone service for qualifying customers. The program is administered by the Department of Health and Welfare in accordance with Idaho Code 56-901. To be eligible for ITSAP, the participant must: apply through the Department of Health and Welfare Be head of household Have a total gross income at or below 133% of the Office of Management and Budgets (OMB) Poverty guidelines Residents of triballands may be eligible for additional federal assistance if the individual participates in one of the following federal assistance programs Bureau of Indian Affairs general assistance Tribally administered Temporary Assistance for Needy Families Head Start (only those meeting its income qualifying standard) National School Lunch Program s free lunch program. Each eligible participating resident of Tribal Lands must provide to his/her local service provider a signed document certifying under penalty of perjury that the customer receives benefits from at least one of the programs mentioned. Lifeline Discounts are applied to tariffed monthly recurring rates and charges for qualifying residential customers. Monthly discount (not to exceed the rate charged for the grade of subscribed residential basic local exchange service. Additional federally discounts may apply Tier 1 - Monthly service discount equal to the subscriber line charge $3. Tier 2 - Montly service discount for customers of eligible telecommunications carriers who have received non-federal regulatory approvals $1. Tier 3 - Monthly service discount equal to one half of the amount of any state support up to a maximum of$I. Tier 4 - Eligible residents of Tribal Lands may be eligible for discounts of up to $25.00. This discount may not bring the local residential rate to below $1.00 per month. Advice Letter No. Idaho Issued: March 12, 2001 Page 30 Release 1 Effective: March 27 2001 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FiliNG MAR 2 7 2001 Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Boise, Idaho SECTION 2 - GENERAL RULES AND REGULATIONS 24.SURCHARGES (Cont'd) Linkup Discounts - applied to installation of new service, including line extensions, construction of facilities, etc., but shall not apply to customer premises facilities or equipment. A service installation cost reduction of 50% up to $30. For eligible residents of Tribal Lands an addition reduction of up to $70.00 may be applied to cover 100% of the charges between $60.00 and $130.00 assessed for initiating telephone service. Rules Applies to Telecommunication service at the principal residence of the eligible subscriber/head of household. A household is either an individual living alone or a group of individuals living together in common living quarters and facilities under such domestic arrangements and circumstances as to create a single establishment. The eligible participant can receive assistance with telephone service installation costs only once at a residential address. However, if the participant moves to a new address, meets the eligibility criteria and is in good standing with the telephone service provider, there is no limit to the number of times the participant may receive assistance with telephone costs. Nonrecurring charges to change to or from this program because of change in eligibility status will be waived. Lifeline service is not available for foreign exchange service. Only one line per household will qualify for ITSAP discounts. Customers participating in either of these assistance programs must notify the company of any changes that would affect qualification. Verification of eligibility will be established by the Department of Health and Welfare and will be reviewed annually. When the customer is no longer eligible, the discount will be discontinued and regular tariff rates and charges will apply. Recovery The cost of providing assistance through ITSAP shall be recovered by imposing a monthly surcharge detennined by the Public Utilities Commission and assessed on each line used for providing residential and business access. Participating ITSAP customers are exempted from this surcharge. $0.05 per line per month Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12, 2001 Page 31 Release 1 Effective: March 27, 2001 Boise, Idaho SECTION 2 - GENERAL RULES AND REGULATIONS 24.SURCHARGES (Cont'd) Idaho USF Surcharges A surcharge is assessed on all access lines to contribute towards funding for an Idaho Universal Service Fund. The Surcharge Rate is established by the Commission and will be assessed to each business and residential line. RULE 25 - CREDIT ALLOWANCES FOR INTERRUPTION OR IMPAIRMENT OF SERVICE A credit allowance will be given for interruptions of service, subject to provisions of this section. It shall be the obligation of the Customer to immediately notify the Company of any service interruption. The Company will not provide a credit allowance for interruptions of service caused by the Customer facilities, equipment, or systems. A credit allowance will be made when an interruption in service occurs. An interruption in service is considered to exist when the local service quality deteriorates to such an extent that the customer cannot make local calls or cannot receive local calls or cannot use the service for voice grade communications because of cross talk, static or other transmission problem. An interruption period begins when the Customer reports a circuit, service or facility to be interrupted and releases it for testing. The Company must restore service within sixteen (16) hours after the report of the outage if the customer notifies the Company that the service outage creates an emergency; or within twenty-four (24) hours after the report of the outage is no emergency exists. If the Company does not restore service within the times required by this paragraph, the Company will credit the customer s account for an amount equal to the montWy rate for one (1) month of basic local exchange service. Except as provided in 2.15.4 preceding, the liability of the Company for damages arising out of mistakes omissions, interruptions, delays, errors, or defects in any of the services or facilities furnished by the Company under this price list up to and including its 10calloop demarcation point, including exchange, toll, private line supplemental equipment, alphabetical listings (excluding the use of bold face type), and all other services, shall in no event exceed and amount equal to the pro-rated charges to the Customer for the period during which the services or facilities are affected by the mistake, omission, interruption, delay, error, or defect, provided however, that where any mistake, omission, interruption, delay, error, or defect in anyone service or facility Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission OHice of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12, 2001 Page 32 Release 1 Effective: March 27, 2001 ' Boise, Idaho SECTION 2 - GENERAL RULES AND REGULATIONS 25 RULE 25 - CREDIT ALLOWANCES FOR INTERRUPTION OR IMPAIRMENT OF SERVICE (Cont' d) affects or diminishes the value of any other service said liability shall include such diminution, but in no event shall the liability exceed the total amount of the charges to the Customer for all services or facilities for the period affected by the mistake, omission, interruption, delay, error, or defect. Subject to Paragraph 3 of this rule preceding, the Company shall allow for errors or omissions in alphabetical telephone directories (excluding the use of bold face type) an amount within the following limits: F or listings in alphabetical telephone directories furnished without additional charge an amount not in excess of the minimum monthly charge to the Customer for exchange service during the effective life of the directory in which the error occurred. F or listings and lines of information in alphabetical telephone directories furnished at an additional charge, an amount not in excess of the charge to the Customer for exchange service during the period the error or omission occurred. For listing in information records furnished without additional charge, an amount not in excess of the minimum monthly charge to the Customer for exchange service during the period the error or omission continued. For listings in information record furnished at additional charge, an amount not in excess of the charge for the listing during the period the error or omission continued. F or listings in telephone directories furnished in connection with mobile telephone service, an amount not in excess of the guarantee and fIXed charges for the service during the effective life of the directory in which the error occurred. RULE 26 - NOTIFICATION OF SERVICE-AFFECTING ACTIVITIES The Company will provide the Customer with reasonable notification of service-affecting activities that may occur during the normal operation of its business. Such activities may include, but are not limited to, equipment or facilities additions, removals or rearrangements and routine preventive maintenance. Generally, such activities are not specific to an individual Customer but affect many Customers' services. No specific advance notification period is applicable to all service-affecting activities. The Company will work cooperatively with the Customer to determine reasonable notification requirements. Notification to the Customer may not be possible with some emergency or unplanned service-affecting conditions, such as an outage resulting from cable damage. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho p~bnc Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12, 2001 Page 33 Release 1 Effective: March 27, 2001 Boise, Idaho SECTION 2 - GENERAL RULES AND REGULATIONS RULE 27 PROVISION OF EQUIPMENT AND FACILITIES The Company shall make a reasonable effort to provide service to a customer on or before a particular date subject to the provisions of and compliance by the Customer with the regulations contained in this price list. The Company shall make a reasonable effort to maintain facilities that it furnishes to the Customer. The Customer shall not, and the Comer shall not permit others to, rearrange, disconnect, remove, attempt to repair or otherwise interfere with any of the facilities installed by the Company, except upon the written consent of the Company. RULE 28 - CONFLICTS BETWEEN PRICE LIST AND COMMISSION RULES If this Price List contains provisions that deny or restrict a Customer s rights otherwise protected by Commission rules, omission rules supersede any conflicting tariff or price list provisions that deny or restrict any of those rights, unless otherwise ordered by the Commission, court order, or statute. RULE 29 - OBLIGATIONS OF THE CUSTOMER The customer shall provide at no charge, as specified by the Company, any personnel, equipment, space, power heating and air conditioning needed to operate, and maintain a proper operating enviromnent for the Company facilities and equipment installed on the Customer s premises. Upon suitable notification to the Customer, and at a reasonable time, the Company may make such tests and inspections as may be necessary to determine that the Customer is complying with the requirements set forth herein for the installation, operation, and maintenance of Customer-provided facilities, equipment, and wiring in the connection of Customer-provided facilities and equipment to Company -owned facilities and equipment. If the protective requirements from Customer-provided equipment are not being complied with, the Company may take such action as it deems necessary to protect its facilities, equipment, and personnel. The Company will notify the Customer promptly if there is any need for further corrective action Within ten days of receiving this notice, the Customer must take this corrective action and notify the Company of the action taken. If the Customer fails to do this, the Company may take whatever additional actions is deemed necessary, including the suspension of service, to protect its facilities, equipment and personnel from harm. 2.30 RULE 30 PROHIBITED USES 2.30.ABUSE The abuse of Company Services is prohibited. Abuse includes, but is not limited to, the following activities: Using service to make calls that might reasonably be expected to frighten, torment, or harass another U sing service in such a way that it interferes unreasonably with the use of Company services by others. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Offiee of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12 2001 Page 34 Release 1 Effective: March 27, 2001 Boise, Idaho SECTION 2 - GENERAL RULES AND REGULATIONS 2.30.FRAUDULENT USE The fraudulent use or the intended or attempted fraudulent use of service is prohibited and can result in the discontinuance of services as set out by this price list. Fraudulent use consists of using or attempting to use service with the intent to avoid the payment, either in whole or in part, of the price listed charges for the service including but not limited to: Rearranging, tampering with, or making connections not authorized by this price list to any network components used to furnish service Using fraudulent means or devices, tricks, schemes, false or invalid numbers, false credit devices or electronic devices. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12 2001 Page 35 Release 1 Effective: March 27, 2001 Boise, Idaho SECTION 3 - TERMS AND CONDITIONS OF SERVICE 3.1 TERMS AND CONDITIONS This price list shall be interpreted and governed by the laws of the State of Idaho and the Rules issued by the Idaho Public Utilities Commission Service is provided on a minimum tenn basis of at least one month, using 24-hours per day for each day of the month. For the purposes of this price list, a month is considered to have thirty days. All calculations of date set forth in this price list shall be based on calendar days, unless otherwise specified herein. PRODUCT SPECIFIC TERMS AND CONDITIONS All tenns and conditions relating to the individual service offerings found in this price list, as specified on the List of Services, following, can be found in the price list sections indicated next to that service. All of these tenns and conditions are applicable to the provision of service from this price list. LIST OF SERVICES Refer to Section Refer to Section Dedicated Facility Based Dial Tone (FBDT) Service Direct Digital Telephone Service (DDTS) Directory Assistance Services Directory Listings and Directories Equal Access Exchange Services Inter-Carrier Arrangements Long Distance Service Miscellaneous Service Charges Operator Services Switched Access Service Type 6 Service Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12, 2001 Page 36 Release 1 Effective: March 27, 2001 Boise. Idaho SECTION 3 - TERMS AND CONDITIONS OF SERVICE 3.3 NON-ROUTINE INSTALLATION AND SPECIAL CONSTRUCTION 3.1 NON-ROUTINE INST ALLA TION At the Customer s request, installation and/or maintenance may be perfonned outside the Company regular business hours or in hazardous locations. In such cases, charges based on cost of the actuallabor material, or other costs incurred by or charged to the Company will apply. SPECIAL CONSTRUCTION Subject to the agreement of the Company, special construction of facilities may be undertaken on a reasonable effort basis at the request of the Customer. Special construction may include that construction undertaken: Where facilities are not presently available Of a type other than that which the Company would nonnally utilize in the furnishing of it's service Over a route other than that which the Company would nonnally utilize in the furnishing of its services In a quantity greater than that which the Company would nonnally utilize in the furnishing of its services On an expedited basis On a temporary basis until pennanent facilities are available Involving abnonnal costs In advance of nonnal construction Special Construction will be undertaken at the discretion of the Company consistent with budgetary responsibilities and consideration for the erect on Company other Customers and contractual responsibilities. If required by the Company, the Customer shall make an advance payment before services are furnished and such advance payment will be credited to the Customer s initial bill. The Comapney may require such an advance payment, in addition to a deposit when additional costs are incurred to perfonn special or extraordinary construction to provide services required by the customer. 3.3.3 OWNERSHIP OF FACILITIES Title to all facilities and equipment, and related plans and proposals, provided by the Company in furnishing service remains with the Company, its agents or contractors. Such facilities and equipment, plans and proposals shall be returned to the Company by the Customer whenever requested, within a reasonable period following the request and in as good condition as reasonable wear will pennit. 3.3.4 RIGHTS-OF-WAY Provisioning of the Company s services is subject to and contingent upon the ompany s ability to obtain and maintain rights-of-way and access to public and private property necessary for installation of the facilities used to provide the Company s services to the Customer s service point as agreed to by the Company. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12 2001 Page 37 Release 1 Effective: March 27, 2001 Boise, Idaho SECTION 4 - LONG DISTANCE SERVICE 4.1 OUTBOUND INTRALATAIINTERLATA LONG DISTANCE SERVICE 1.1 TERMS AND CONDITIONS Pac-West outbound long distance services are either intraLATA or InterLATA telephone services that allow customers to originate and terminate calls at locations within the state of Idaho. 1.2 AVAILABILITY Pac-West offers its outbound long distance services in Idaho only under both a volume commitment and a term commitment as specified in 4.1.4 and 4.5 respectively, following. In some cases Pac-West's long distance services may be add-ons to interstate long distance services provided by Pac-West, and are available as provided in Pac-West's interstate tariff. Customers who receive local service from Pac-West, but do not receive interexchange services from Pac- West, will receive intraLA T A service from Pac-West, priced in accordance with the rates and procedures used for intraLA T A calls. Pac-West will provide customers with the option to select any intraLA T A / interLA T A carrier upon written request. 1.3 TIMING OF CALLS The chargeable time for a long distance call is determined by the duration of the call. Chargeable time begins when connection is established between the calling station and the called station. Chargeable time ends when the calling station hangs up. If the called station hangs up, but the calling station does not chargeable time ends when the connection is released by either automatic timing equipment in the telecommunications network or by an operator. Calls are billed in (six) 6 second increments with an eighteen (18) second minimum for inter LATA calls and a twenty-four (24) second minimum on intraLA T A calls. 1.4 VOLUME DISCOUNTS Volume discounts are based on the Customer s commitment for totallong distance usage billed by the Company. If the Customer does not meet their volume commitment, the Company reserves the right to adjust their rate plan based on the actuallong distance usage. 1.5 COMMITMENT TERMS Term discounts are based on the Customer s length of service commitment. If the Customer cancels service prior to the end of the service commitment, the Customer will be liable for a contract termination fee equal to 25% of their volume usage commitment over the remaining term of the contract. 1.6 CUSTOMER RESPONSIBILITY The Customer is liable for the charges for all outgoing long distance calls made on the Customer s line(s)/ trunk(s), even if these calls are the result of fraudulent use of the Customer s services. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Issued: March 12 2001 Page 38 Release 1 Effective: March 27, 2001 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Boise, Idaho SECTION 4 - LONG DISTANCE SERVICE 1.7 RATES OUTBOUND INTRALATAIINTERLATA LONG DISTANCE SERVICE (Cont'd)4.1 The following rates apply to Outbound intrastate long distance calls. All charges are rounded up and all calls are billed in increments of one cent. There is no time of day discount. Two Year Commitment Total Usage Billed by Pac-West PWOC Under $100 per month Over $100 per month Over $500 per month Over $1 000 per month Over $1 500 per month Over $3 000 per month Over $5 000 per month IDSW20 IDSW202 IDSW203 IDSW204 IDSW205 IDSW206 IDSW207 Three Year Commitment Total Usage Billed by Pac-West PWOC Under $100 per month Over $100 per month Over $500 per month Over $1 000 per month Over $1 500 per month Over $3 000 per month Over $5 000 per month IDSW30 IDSW302 IDSW303 IDSW304 IDSW305 IDSW306 IDSW307 IntraLA T A (per minute) InterLA T A (per minute) 099 096 093 091 089 088 087 099 096 093 091 089 088 087 IntraLA T A (per minute) InterLATA (per minute) 095 092 089 087 085 084 083 095 092 089 087 085 084 083 Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12, 2001 Page 39 Release 1 Effective: March 27 2001 Boise, Idaho SECTION 4 - LONG DISTANCE SERVICE INBOUND INTRALATAIINTERLATA TOLL FREE SERVICE (800/888/877) TERMS AND CONDITIONS Pac-West inbound long distance services are either intraLA T A or interLA T A telephone services that allow customers to receive calls from locations within the state of Idaho. AVAILABILITY Pac- West offers its inbound long distance services in Idaho only under both a volume commitment and a tenn commitment as specified in 4.2.4 and 4.5 respectively, following. In some cases Pac-West' s long distance services may be add-ons to interstate long distance services provided by Pac-West, and are available as provided in Pac-West's interstate tariff. 2.3 TIMING OF CALLS The chargeable time for a long distance call is detennined by the duration of the call. Chargeable time begins when connection is established between the calling station and the called station. Chargeable time ends when the calling station hangs up. If the called station hangs up, but the calling station does not chargeable time ends when the connection is released by either automatic timing equipment in the telecommunications network or by an operator. Calls are billed in (six) 6 second increments with an thirty (30) second minimum. 2.4 VOLUME DISCOUNTS Volume discounts are based on the Customer s commitment for totallong distance usage billed by the Company. If the Customer does not meet their volume commitment, the Company reserves the right to adjust their rate plan based on the actuallong distance usage. COMMITMENT TERMS Tenn discounts are based on the Customer s length of service commitment. If the Customer cancels service prior to the end of the service commitment, the Customer will be liable for a contract tennination fee equal to 25% of their volume usage commitment over the remaining tenn of the contract. CUSTOMER RESPONSIBILITY The Customer is liable for the calls made to the Customer s toll free numbers, even if the incoming call is misdialed by the caller. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Issued: March 12 2001 Page 40 Release 1 Effective: March 27, 2001 Idaho P~blic ~tilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 SECTION 4 - LONG DISTANCE SERVICE Boise, Idaho RATES INBOUND INTRALATA/INTERLATA TOLL FREE SERVICE (800/888/877) (Cont'd) The following rates apply to inbound intrastate calls. All charges are rounded up and all calls are billed in increments of one cent. There is no time of day discount PWOC Charge per toll free number SW800MRC Two Year Commitment Total Usage Billed by Pac-West PWOC Under $100 per month Over $100 per month Over $500 per month Over $1 000 per month Over $1 500 per month Over $3 000 per month Over $5 000 per month IDSW211 IDSW212 IDSW213 IDSW214 IDSW215 IDSW216 IDSW217 Three Year Commitment Total Usage Billed by Pac-West PWOC Under $100 per month Over $100 per month Over $500 per month Over $1 000 per month Over $1 500 per month Over $3 000 per month Over $5 000 per month IDSW311 IDSW312 IDSW313 IDSW314 IDSW315 IDSW316 IDSW317 IntraLA T A (per minute) 099 096 093 091 089 088 087 IntraLA T A (per minute) 095 092 089 087 085 084 083 Monthly Rate $1.00 InterLATA (per minute) 099 096 093 091 089 088 087 InterLATA (per minute) 4'.095 092 089 087 085 084 083 Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho P~blic Utilities Commission ACC~~TE~hFSW~? LI NG MAR 2 7 2001 .. . Idaho Issued: March 12 2001 Page 41 Release 1 Effective: March 27, 2001 Boise, Idaho ...-'..-.--.... .. SECTION 5 - EXCHANGE SERVICES 5.1 LOCAL EXCHANGE SERVICE Local Exchange service is telephone service that entitles the customer to originate local calls, without toll charges, to all local exchange access lines connected to a Central Office (CO) of the exchange, or to all exchange access lines served by COs of the extended local service area where comprised of more than one exchange. Service will be provided where facilities are available from the Local Exchange Company (LEC). Pac-West offers QWEST (US WEST) Local Exchange Services under resale. All tenus and conditions, rates and charges for QWEST (US WEST) Local Exchange Services are hereby incorporated in this price list. 1.1 BUSINESS SERVICE Service is classified as business service and business rates apply when any of the following conditions exist: When the service is furnished at a location where a business, trade or practice is perfonned and . where the use of the location is not confined primarily to domestic activities. Service for social clubs (i.e. Elks, VFW, Eagles, etc.) will be considered business service. When the directory listing is to be a business listing, except when a residence telephone number is advertised as an alternate call number in connection with a business telephone number. Tenns and Conditions Service is provided within the Base Rate Areas (BRAs) of all exchanges as derIDed in QWEST (US WEST)'s current tariffs/price lists on file with the Commission. Long Distance Usage Usage is applied as described in Section 4 - Long Distance Service, preceding and Section 9 - Operator Services, following. Nonrecurring Charges The nonrecurring charge is a one-time charge associated with given service or item of equipment which applies on a per-service and/or per item basis each time the service or item of equipment is provided. Nonrecurring Charges do not apply: To change a grade, class or type of service as a result of held re-grades To change a Customer s mailing address To move a drop for maintenance reasons. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12 2001 Page 42 Release 1 Effective: March 27, 2001 Boise, Idaho SECTION 5 - EXCHANGE SERVICES 5.1 LOCAL EXCHANGE SERVICE (Cont'd) 1.2 DIAL TONE LINE The term "dial tone line" applies to certain individual business lines. This service entitles Customers to access the telecommunication network for a stipulated monthly charge. Two components are used in determining business exchange service rates: the dial tone line and the local usage option. Therefore, in addition to a dial tone line subscription, the Customer also must subscribe to a local usage option. Local usage is provided to Customers under options which differ in the manner in which their usage is rated. The usage option and rates are as specified in 5.1.3 , following. With any option, the Customer may receive an unlimited number of incoming calls, at no additional charge. Loop Diversity and lor Avoidance derIDe in the QWEST (US WEST) Private Line Transport Services Tariff are available with individual business access lines. Customer s subscribing to Loop Diversity must also have additional facilities for the diverse route. Customers subscribing to Avoidance may also be required to pay Foreign Central office charges, as derIDed in Section 5 of the QWEST (US WEST) Private Line Transport Services Tariff. Monthly Rate PWOC Monthly Rate Individual business line DTLBX $16. 1.3.FLAT RATE BUSINESS USAGE SERVICE This service entitles customers to an unlimited number of calls within the local calling area. Terminal equipment may be directly connected at the Customer premises to the telecommunications network. The equipment must be registered or grandfathered under Part 68 of the FCC's rules for connection to single line service. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12 2001 Page 43 Release 1 Effective: March 27, 2001 Boise, Idaho SECTION 5 - EXCHANGE SERVICES LOCAL EXCHANGE SERVICE (Cont'd)1.3. FLAT RATE BUSINESS USAGE SERVICE (Cont'd) Long Distance Usage Long Distance Usage is applied as described in Section 4 - Long Distance Services, preceding and Section 9 - Operator Services, following. Rates and Charges The nonrecurring charge associated with the provision of Flat Rate Business Service applies: To install each access line; For connecting an access line when changing a grade of service from PBX service. PWOC Monthly Rate Nonrecurring Charge Individualline. each IFB $2.$50. Add'l individualline. each I AFK $2.$50. PRIVATE BRANCH EXCHANGE (PBX )TRUNKS AND NETWORK ACCESS REGISTERS TERMS AND CONDITIONS PBX Service is not provided on a one-way basis. Therefore, in-only or out-only trunks must be used in combinations that provide for two-way service for the PBX system. Customers may subscribe to all two-way trunks. However, when a Customer subscribes to a combination of in-only, out-only, and lor two-way trunks, the two-way trunks must be physically arranged by the Company and publicized by the Customer for both inward and outward calling. The Company can immediately change two-way trunks to out-only trunks if studies indicate that the two-way trunks are being used by the Customer primarily for outward calling. The applicable one-time charges for trunk rearrangements will be billed to the Customer in addition to the current charges for network traffic studies. Trunks consist of a minimum of two components: The dial tone line and usage. See 5.3.3 following, for tenns, conditions, rates and charges applicable to Hunting Service. I In addition to the Flat Rate Business Usage Service the Customer must also subscribe to a Dial Tone Line as specified in 5., preceding. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FiliNG MAR 2 7 2001 Idaho Issued: March 12 2001 Page 44 Release 1 Effective: March 27, 2001 Boise, Idaho SECTION 5 - EXCHANGE SERVICES PRIVATE BRANCH EXCHANGE (PBX) TRUNKS AND NETWORK ACCESS REGISTERS (Cont' CHANGE CHARGE The following nonrecurring change charge applies for all miscellaneous changes or rearrangements of PBX trunks, at the Customer s request, unless otherwise specified. Nonrecurring Charge Per In-only Trunk Per Out-only Trunk Per Two-way Trunk Per Toll Trunk $46. $32. $46. $57. 2.3 LONG DISTANCE USAGE Long Distance Usage is applied as described in Section 4 - Long Distance Service, preceding and Section 9 - Operator Services, following. 5.2.4 FLAT USAGE TRUNKS Types of Trunks Way, 4-Wire trunk: Includes E&M signaling, DID Service and hunting (not available to Joint User Service Customers). In-Only Analog trunk provisioned for DID Call Transfer: Includes DID Service, hunting and reverse battery signaling. Certain switch limitations may apply. Tenus and Conditions The nonrecurring charge applies per trunk to install and to connect a trunk when changing a grade of service to PBX Service. In addition, to the monthly rate, the Customer must subscribe to an individual Business Dial Tone Line as specified in 5.1.2, preceding. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12,2001 Page 45 Release 1 Effective: March 27, 2001 Boise, Idaho SECTION 5 - EXCHANGE SERVICES PRIVATE BRANCH EXCHANGE (PBX) TRUNKS AND NETWORK ACCESS REGISTERS (Cont' d)2.4 FLAT USAGE TRUNKS (Cont' Rates and Charges The following business trunk rates and charges apply to all month to month Customers and Customers subscribing to 50 or less Rate Stabilized PBX trunks. PWOC Monthly Rate Nonrecurring Charge 2 - Way, usage each TFB TF4CX $ 5.40 $50. Way, 4-Wire each1 THHCX $39.$50. In-only Analog provisioned for DID Call Transfer 1 TRH 1 X $39.$50. 1 - Way out, usage, each TFU, TF40X $ 7.40 $50. 1 - Way in, usage, each TFN, TF41X $ 2.$50. 1 - Way in, wi hunting for DID TDD, TKKIX $ 4.$50. The following rates and charges apply to all Customers subscribing to 51 or more Rate Stabilized PBX trunks. TKK 1 X Monthly Rate Nonrecurring Charge $ 5.40 $50. $ 7.40 $50. $ 2.$50. $ 6.$50. PWOC 2 - Way, usage each 1 - Way out, usage, each 1 1 - Way in, usage, each2 1 - Way in, wi hunting for DID TF4CX TF40X TF41X Change Charge See Section 5., preceding for the Change Charge. Rate Stabilized Flat PBX Trunk Description Rate Stabilized Flat PBX Trunk is an optional plan offered for flat PBX trunk Customers only. The rate levels are detennined by two elements: the total number of PBX trunks at a single Customer location and the period of the Rate Stability Plan (RSP) as agreed to by the Customer and the Company. 1 EAS charges also apply as specified in Section 5.1 of U S West's Exchange and Network Services Price List.2 Requires a DID trunk circuit tennination as specified in 5., following. 3 Rates and Charges include hunting. Advice Letter No. Idaho Issued: March 12, 2001 Page 46 Release 1 Effective: March 27, 2001 Idaho P~blic Utilities Commission Offl~e of the Secretary ACCEP rED FOR FILING MAR 2 7 2001 Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Boise, Idaho SECTION 5 - EXCHANGE SERVICES 5.2 PRIVATE BRANCH EXCHANGE (PBX) TRUNKS AND NETWORK ACCESS REGISTERS (Cont' d)2.4 FLAT USAGE TRUNKS (Cont'd)E. Rate Stabilized Flat PBX Trunk (Cont'd) Terms and Conditions A Customer subscribing to the RSP agrees to a specified rate, based upon the number of Customer trunks at a given location and a specified rate stability period. Terms, conditions, rates and charges as specified elsewhere in this price list will apply as appropriate. The RSP will be offered subject to the availability of existing facilities. The minimum stabilized period for this plan is twelve (12) months. The RSP rates and charges will be guaranteed by the Company during the length of the Plan. Rates will be calculated according to the number of dial tone lines per single Customer location. The term dial tone line applies to the connection portion of a trunk, which provides access to the telecommunications network. This Rate Stability Plan does not apply to the usage part of the flat PBX trunk. The Customer must subscribe to at least 20 trunks at a primary or secondary location in order to qualify for rate stabilization. Termination charges may apply if the Customer violates the terms and conditions of the RSP or the RSP is terminated for cause by the Company. The Termination Liability/Waiver Policy is set forth in Section 2., preceding. A Customer will be considered to have violated the terms and conditions of the RSP if the Customer cancels service during the term of the RSP or reduces the number of trunks at the Customer location to a level of 20% below that in service at the rate stability initiation. The RSP may be terminated for "cause" if the Company provides the Customer with thirty (30) days written notice specifying the cause for termination and the Customer does not comply with the requirements specified in the notice within the thirty (30) day period. Cause" constitutes any Customer material breach of the terms of the RSP including, but not limited to, failure to pay applicable charges, timely. Termination charges apply regardless of the reason for the RSP violation, including closure or sale of the business. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12, 2001 Page 47 Release 1 Effective: March 27, 2001 Boise, Idaho SECTION 5 - EXCHANGE SERVICES PRIVATE BRANCH EXCHANGE (PBX) TRUNKS AND NETWORK ACCESS REGISTERS (Cont' d)2.4 FLAT USAGE TRUNKS (Cont'd)E. Rate Stabilized Flat PBX Trunk (Cont'd) Additional trunks purchased during the rate stability period can be incorporated into the tenns of the existing RSP without renegotiating the RSP. If a lower rate is applicable due to the additional number of trunks, the larger discount will be applied once the trunks are in service, until the conclusion of the RSP. If a Customer s business is moved during the RSP period, the RSP may remain in effect as long as the new location is served by the Company and the minimum number of PBX trunks is maintained. In the event a Customer s business is sold, the Rate Stability Plan may be transferred to the new owner, if the following conditions are met: The Company is notified in advance of the sale and a "Change of Responsibility" fonn is issued. The new Customer assumes the liabilities and tenns of the existing Plan which are in effect at the time of transfer. Existing facilities remain in place. A "Change of Responsibility" agreement is signed by both parties and notarized. The transfer of responsibility is accepted by the Company. The appropriate rates and charges found in Section 15.11 of this price list would apply for service transferred from one Customer to another. Once the RSP period ends, the Customer may negotiate a new RSP or continue service under the standard applicable rates in effect at that time. Rates and Charges Rates will be applied on a "stair step" scale. This means a separate rate will be applied to a Customer s flfst 1-20 trunks, a lower rate will be applied to the same Customer s nest 21- trunks; and a lower rate applied to 51 trunks and over. For Customers subscribing to Flat PBX trunks on a month to month basis, the appropriate rates for DTLBX as found in 5.2 preceding and usage charges as found in 5.2.4 would apply. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Issued: March 12, 2001 Page 48 Release 1 Effective: March 27, 2001 Idaho P~blic Utilities Commission Office of the Secretarv ACCEPTED FOR F(liNG MAR 2 7 2001 Boise, Idaho SECTION 5 - EXCHANGE SERVICES 5.2 PRIVATE BRANCH EXCHANGE (PBX) TRUNKS AND NETWORK ACCESS REGISTERS (Cont' d)2.4 FLAT USAGE TRUNKS (Cont'd)E. Rate Stabilized Flat PBX Trunk (Cont'd) Each Customer will be required to sign a contractual agreement for the furnishing of services on a rate stabilized basis. (a)Rate Stabilized Flat PBX trunkl PWOC DTET A 1 - 20 Trunks 21 - 50 Trunks 51 + Trunks 2 1 Qtr mile from CO 2 Qtr mile from CO 3 Qtr mile from CO 4 Qtr mile from CO 5 Qtr mile from CO 6 Qtr mile from CO 7 Qtr mile from CO 8 Qtr mile from CO 9 Qtr mile from CO 10 Qtr mile from CO 11 Qtr mile from CO 12 Qtr mile from CO 13 Qtr mile from CO 14 Qtr mile from CO 15 Qtr mile from CO 16 Qtr mile from CO 17 Qtr mile from CO 18 Qtr mile from CO 19 Qtr mile from CO 20 Qtr mile from CO 12 to 35 Months $16. $16. $ 8.49 $ 9. $11.08 $12.34 $13. $14. $16. $17.34 $19. $20. $20. $20. $20. $20. $20. $21.14 $21.21 $21.54 $21. $21. 36 to 59 Months $16. $16. $ 7.40 $ 8. $ 9. $10. $11.63 $12. $13. $14. $16. $17. $17. $17. $17. $17. $17. $17. $17. $18. $18. $18. 60 to 84 Months $16. $16. $ 6. $ 7. $ 8. $ 9. $10. $11.55 $12. $13.47 $15. $15. $15. $16. $16. $16. $16. $16. $16.38 $16. $16. $16. In addition, usage charge as found in 5.2.4.C. apply.2 Additional rate increments are not applicable for distance-sensitive Rate Stabilized Flat PBX trunks. 2 All rate stabilized trunks beyond this increment will be priced on an individual case basis. Advice Letter No. Idaho Issued: March 12, 2001 Page 49 Release 1 Effective: March 27, 2001 Idaho Public Uti/jI';"-,, r Off ' l,t;.)~, mm!SSlon Ace E PI EBh 6Ft~lt IN MAR 2 7 2001 Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Boise, Idaho SECTION 5 - EXCHANGE SERVICES PRIVATE BRANCH EXCHANGE (PBX) TRUNKS AND NETWORK ACCESS REGISTERS (Cont' d) DIRECT INWARD DIALING (DID) SERVICE Description Direct Inward Dialing (DID)Service is a special trunking arrangement which pennits incoming calls from the exchange network to reach a specific PBX station directly without an attendant's assistance. Tenns and Conditions This feature may be provided, in addition to regular, FCO or FX trunk rates and charges, where CO facilities are available and the PBX system or Customer provided switching equipment capabilities pennit. One primary directory listing in the main directory of the serving CO is provided for each PBX system. An additional listing of each DID number may be provided subject to the tenns conditions, rates and charges as specified in Section 11., following. The provision of this feature requires that the Customer subscribe to a sufficient number of trunk facilities to adequately handle the volume of incoming calls. DID Service is available to new and existing Customers from non ESS offices if the office is equipped for DID Service and ahs sufficient DID capacity available. Upon request, a power failure channel may be provided subject to the tenns, conditions, rates and charges specified in the QWEST (US WEST) Private Line Transport Services Tariff. Sequential numbers may be assigned ifblocks of numbers are available and at the discretion of the Company. Rates and charges associated with sequential numbers are specified in D, following. A DID sequential number block is a group of twenty telephone numbers in numeric order. The last digit of the first number within the block is a zero, and the last number within the number block must include an odd number in the sixth digit and a nine in the last digit. Customers requesting that numbers in a sequential number block be removed from the block will be charged a Block Compromise Charge as specified in D. following. DID Service is offered with switching vehicles served by trunk service. Answer Supervision is required from the Customer s switching vehicle. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff fdaho P~blic Utilities Commission Offl~e ~f the Secretary ACCEPfED FOR FILING MAR 2 7 2001 Idaho Issued: March 12, 2001 Page 50 Release 1 Effective: March 27, 2001 Boise, Idaho SECTION 5 - EXCHANGE SERVICES PRIVATE BRANCH EXCHANGE (PBX) TRUNKS AND NETWORK ACCESS REGISTERS (Cont' d) DIRECT INWARD DIALING (DID) SERVICE (Cont'd) Long Distance Usage Usage is applied as described in Section 4 - Long Distance Service preceding and Section 9 - Operator Services, following. Rates and Charges PWOC Monthly Rate Nonrecurring Charg' DID Service - Each in-only analog trunk circuit tennination NDT $40.$35. - Each in-only analog trunk circuit termination NAR $40.$35. provisioned for DID Call Transfer 2 Each 2-way digital trunk circuit tennination wi answer supervision ND2 $40.$35. - Each 2-way, 4-wire analog Trunk circuit tennination NAY $40.$35. DID Telephone Numbers - Non-sequential telephone number, each NHN $ 0.$ 1. - DID block of 20 sequential telephone numbers, per Block NGS $ 3.$20. 1 In addition, a PBX trunk is required.2 In addition, a PBX trunk (PWOC TRHIX), as specified in 5.2.4., preceding is required. 3 In addition, a PBX trunk (PWOC THHCX), as specified in 5.2.4.C preceding, is required. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12, 2001 Page 51 Release 1 Effective: March 27, 2001 Boise, Idaho ',- ,... .. SECTION 5 - EXCHANGE SERVICES PRIVATE BRANCH EXCHANGE (PBX) TRUNKS AND NETWORK ACCESS REGISTERS (Coned) DIRECT INWARD DIALING (DID) SERVICE (Coned) Rates and Charges (Coned) PWOC Monthly Rate Nonrecurring Charge Block Compromise Charge - Removal of a telephone number from a sequential number block, (other than a temporary removal) per sequential number block REAGF N/A $450. - Temporary removal of a telephone number from a sequential number block (for temporary transfer of calls only) per sequential number block REAGG N/A $ 50. Reserving Telephone Numbers - Non-sequential number, per NHNRN $0.N/A number - Sequential number block per block NGQ $3.N/A Customer requests for (a) specific number(s) either within a sequential number block or any non- sequential number will be assessed the Custom Number rates and charges as specified in Section 15.1.6 following, when the request in not due to Customer equipment technicallimitations. The rates and charges will also not be applicable when the Customer requests a sequential number block consecutive to a current sequential number block. Only one (1) custom number charge will be applied per sequential number block. Rates apply only if the Customer does not currently subscribe to DID Service. Customers currently subscribing to DID Service will be charged NHN or NGS rates and charges as appropriate. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utili CommissIon Hlce of the Secretary CCEPTED FOR FiLING MAR 2 7 2001 Idaho Issued: March 12, 2001 Page 52 Release 1 Effective: March 27, 2001 Boise, Idaho SECTION 5 - EXCHANGE SERVICES 5.2 PRIVATE BRANCH EXCHANGE (PBX) TRUNKS AND NETWORK ACCESS REGISTERS (Cont' d) DIRECT INWARD DIALING (DID) SERVICE (Cont'd)D. Rates and Charges (Cont'd) The following charges are applied to rerouting of telephone numbers to another trunk or trunk group or when changing the number of digits outpulsed to the PBX or to change the DTMF signaling to Dial Pulse (DP) or vise versa. PWOC Nonrecurring Charge Change Charges Rerouting of telephone numbers per number N/A (1) Changing number of digits outpulsed per change REAGM $50. Changing signaling, per change REAGN $50. Optional Features DID Trunk Queing Description DID Trunk Queing is an arrangement whereby incoming calls that are placed to station lines within a DID system can be held in queue if all trunks between the central office switch and the Customer s PBX are busy. Calls in queue will be held in order of arrival until a trunk becomes available. Calls in queue are served on a first-in flfst-out basis. Calls held in queue will hear ringing until answered. Optional Features Delay Announcement This option allows for incoming calls held in queue to hear a recorded announcement after a predetermined amount of time. The announcement can be accessed a maximum of four times and the Customer has the option of providing their own announcement or a standardized Company announcement. Depending upon the Customer s choice, ringing, silence, or music will be returned after each announcement. (1) Same nonrecurring charge as specified for initial installation of DID telephone numbers. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12 2001 Page 53 Release 1 Effective: March 27 2001 Boise, Idaho SECTION 5 - EXCHANGE SERVICES PRIVATE BRANCH EXCHANGE (PBX) TRUNKS AND NETWORK ACCESS REGISTERS (Cont' DIRECT INWARD DIALING (DID) SERVICE (Coned)E. Optional Features (Cont' Music on Queue This option allows for Customer provided music to be played to Customers held in queue after a recorded announcement has been accessed. This option can only be provided with Delay Announcement. Terms and Conditions DID Trunk Queing and its associated options will only be provided where adequate and suitable CO facilities exist. The provision of this feature requires that the Customer subscribe to a sufficient number of facilities to adequately handle the volume of incoming calls. The Customer must purchase one queue slot for each call the Customer wants to hold in queue. For example, a Customer wanting to hold two calls in queue when all trunks are busy, must have two queue slots in the queue group. The Music on Queue option requires a voice grade private line between the service central office and a Customer provided music source at the Customer preIllises. The Customer must specify the length of time a call is held in queue before going to delay announcement. The Customer must also specify the number of announcements (maximum of four) and the amount of time between announcements. Changes to these values may only be made through the issuance of a service order. Rates and Charges PWOC Monthly Rate Nonrecurring Charges Queing - Per DID Station numbe equipped UQQ URQ $0.$ 2. - Per queue group UQQPG, UROPG $175. - Per queue slot in group UQQPQ, URQPQ $ 15. - Change in quantity of queue slots in queue grou per group REAE9 $100. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12, 2001 Page 54 Release 1 Effective: March 27, 2001 Boise, Idaho SECTION 5 - EXCHANGE SERVICES PRIVATE BRANCH EXCHANGE (PBX) TRUNKS AND NETWORK ACCESS REGISTERS (Cont' DIRECT INWARD DIALING (DID) SERVICE (Cont'E. Optional Features (Cont'd) PWOC Monthly Rate Nonrecurring Charges Delay Announcement N/A (1) Music on Queue N/A (2) DID Call Transfer (1) (2) Description DID Call Transfer allows the user of a specially provisioned in-only or 2-way trunk with DID to transfer any incoming call to another line or trunk outside of the system and then to leave the connection without disconnecting the call. Rates and Charges PWOC Monthly Rate Nonrecurring Charge DID Call Transfer Each 2-way trunk equipped, or specially provisioned in-only analog DID trunk eqUlppe 3CW $13.(3) (1) Apply rates and charges as specified in QWEST (US WEST)'s Exchange and Network Services Tariff Section 9.4.4 for Delay Announcement. (2) Apply rates and charges as specified in QWEST (US WEST)'s Exchange and Network Services Tariff 9.4.4 for Music on Queue. (3) Same non recurring charge as specified in 5., following for Custom Calling Service. Certain switch limitations may apply. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12, 2001 Page 55 Release 1 Effective: March 27 2001 Boise, Idaho SECTION 5 - EXCHANGE SERVICES 5.2 PRIVATE BRANCH EXCHANGE (PBX) TRUNKS AND NETWORK ACCESS REGISTERS (Cont' d) NETWORK ACCESS REGISTERS Description Network Access Registers (NARs) are software in the Central Office that restrict the number of station calls to and from the exchange network. all station calls to the exchange network are passed through the NARs which are sized for the Customer s Common Block. Once the quantity of the NARs is surpassed, the calling party receives a busy signal. Rates and Charges Flat Rate Network Access Registers PWOC Monthly Rate Nonrecurring Charge Two-way One-way Incoming One-way Outgoing EQA EQB EQC $17. $ 6. $19. $22. $22.30 $22.30 Nonrecurring Change Charge for Network Access Registers The following nonrecurring change charge applies, at the Customer s request, unless otherwise specified for all miscellaneous changes or rearrangements of Network Access Registers. Nonrecurring Charge Network Access Registers, each $7. PREMIUM EXCHANGE SERVICES 5.3.TOUCH-TONE CALLING SERVICE Description Touch - Tone Calling Service is a distinctive type of telephone service using audible voice frequency tones to actuate the CO equipment and is provided at no charge with an access line. Terms and Conditions Touch -Tone Calling Service is furnished only in CO areas where Touch - Tone equipment is available. COs will be equipped for touch-tone operation at the discretion of the company and in accordance with regular engineering practices. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12 2001 Page 56 Release 1 Effective: March 27 2001 Boise, Idaho SECTION 5 - EXCHANGE SERVICES 5.3 PREMIUM EXCHANGE SERVICES (Coned) 5.3.1 TOUCH-TONE CALLING SERVICE (Coned)B. Tenns and Conditions (Coned) Touch - Tone Service will be provided at no additional cost in connection with all classes of service as described in this Section 5. 5.3.CUSTOM CALLING SERVICES Description Custom Calling Services include one or more of the following features: Abbreviated Access Allows a Customer to place a call to a predetennined telephone number by dialing an abbreviated code. Two arrangements are available, namely, Abbreviated Access, one-digit or Abbreviated Access, two-digit. The Customer shares a speed call list with their Abbreviated Access provider and the provider controls the speed call list and infonns clients of the digit(s) to dial to reach the predetennined telephone number. Call Curfew Allows the Customer the ability to block incoming and outgoing calls. The feature can be turned on and off manually or automatically by pre-set schedules which have been derIDed by the Customer. When the feature is activated, incoming calls will be blocked and the calling party will hear an announcement that the Customer is unavailable. For outgoing calls, the Customer will hear a fast busy and the call will not be completed. When the feature is not activated, nonnal call processing will occur. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12, 2001 Page 57 Release 1 Effective: March 27 2001 Boise, Idaho SECTION 5 - EXCHANGE SERVICES 5.3 PREMIUM EXCHANGE SERVICES (Cont'3.2 CUSTOM CALLING SERVICES (Cont'd)A. Description (Cont' Call Forwarding - Busy Line Expanded Forwarding Allows a Customer to have incoming calls forwarded to another predetennined number in a different central office switch if the called number is busy. External Forwarding Allows a Customer to have incoming calls forwarded to another predetennined number outside the Customer s system but within the same central office switch if the called number is busy. Overflow Forwarding Allows a Customer to have incoming calls forwarded to another predetennined number within the same central office switch if the called number is busy. Call Forwarding - Busy Line/Don t Answer Expanded Forwarding Allows a Customer to have incoming calls forwarded to another predetermined number in a different central office switch if the called number is busy or if the Customer does not answer after a preset number of ringing cycles. External Forwarding Allows a Customer to have incoming calls forwarded to another predetennined number outside the Customer s system but within the same central office switch if the called number is busy or to any number within the same central office switch if the called number does not answer (where available). Overflow Forwarding Allows a Customer to have incoming calls forwarded to another predetennined number within the same central office switch if the called number is busy or does not answer. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12, 2001 Page 58 Release 1 Effective: March 27, 2001 Boise, Idaho SECTION 5 - EXCHANGE SERVICES 5.3 PREMIUM EXCHANGE SERVICES (Cont'd) 5.3.CUSTOM CALLING SERVICES (Cont'd)A. Description (Cont' Call Forwarding - Busy Line (Programmable) Allows a Customer to have incoming calls forwarded to another number when the called number is busy. The Customer can activate and deactivate the forwarding feature by dialing a code, as well as, establish or change the number to which calls will be forwarded. Call Forwarding - Don t Answer Allows a Customer to have incoming calls forwarded to another number within the same central office switch if the Customer does not answer after a present number of ringing cycles. Expanded Forwarding Allows a Customer to have incoming calls forwarded to another predetermined number in a different central office switch if the Customer does not answer after a present number of ringing cycles Call Forwarding - Don t Answer (Programmable) Allows a Customer to have incoming calls forwarded to another number if the Customer does not answer after a present number of ringing cycles.. The Customer can activate and deactivate the forwarding feature by dialing a code , as well as, establish or change the number to which calls will be forwarded. Call Forwarding - Variable Enables the Customer to forward incoming calls to another number by dialing code, plus the number to receive the call. Call Forwarding - Variable will only work on one trunk at a time. The feature will also remove that trunk from rotary hunting service during its use. Call Rei ection Enables a Customer to reject call attempts from up to 15 (fifteen) numbers of calling parties by dialing a code and the telephone numbers of calls to be rejected. Any call attempts to the Customer from these numbers will be prevented from terminating to the Customer and will instead be connected to an announcement informing the caller that the call is not presently being accepted by the called party. A Customer may also reject future calls from the most recent call received by dialing a code after completing the call. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12 2001 Page 59 Release 1 Effective: March 27, 2001 Boise, Idaho SECTION 5 - EXCHANGE SERVICES PREMIUM EXCHANGE SERVICES (Cont'd) 5.3.CUSTOM CALLING SERVICES (Cont'd)A. Description (Cont' Call Trace Allows a called party to initiate an automatic trace of the last call received. Call Trace is available on a usage basis only. After receiving the call which is to be traced, the Customer dials a code and the traced telephone number is automatically sent to the Company for action. The Customer originating the trace will not receive the traced telephone number. The results of the trace will be furnished only to legally constituted law enforcement or authorities upon proper request by them. The Company is not liable for damages, if, for any reason, the Call Trace attempt is not successful. Call Transfer Enables a Customer to transfer an incoming call to a third party or add a third party to an existing call, fonning a three party connection, and then to leave the connection without disconnecting the call. Call Waiting When a Customer is talking on the telephone, a short spurt of tone signals that a call is waiting. The tone is heard only by the Call Waiting Customer, while the incoming caller hears a regular ringing signal. Flashing the switchhook holds the first call while the second is answered. The Customer can alternate between calls by flashing the switchhook. Call Waiting can be temporarily canceled by the Customer prior to or during any call by dialing a specified code. Incoming calls will receive a busy signal. Upon disconnecting from the call in progress, nonnal Call Waiting is automatically restored. A Customer with Caller Identification may also receive the name and/or number infonnation on a call that is waiting (PWOC: N2W). (The Customer must have the appropriate CPE). A Customer who subscribes to Call Waiting may enhance their service to separately identify local and long distance calls. Different tones will distinguish the two types of calls, whether at the initial ring cycle or in the call waiting mode. There is no additional charge for this Long Distance Alert feature enhancement, nor will the Company charge to add this feature. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Issued: December 13, 2006 Page 60 Release 1 Effective: January 13 , 2007 Idaho Public Utilities Commission Of6ice of the Secretary ACCEPTED FOR FILING JAN 1 3 2liul SECTION 5 - EXCHANGE SERVICES PREMIUM EXCHANGE SERVICES (Cont'd) CUSTOM CALLING SERVICES (Cont'd)A. Description (Cont' CALLER ID WITH PRIVACY + Includes the Caller Identification - Name and Number functionality and, in addition provides the Customer with the ability to screen private and unidentified calls that are placed to their number. Callers placing a call from a private or blocked telephone number to a CALLER ID WITH PRIVACY + Customer will hear a series of prompts asking them to unblock their line or record their name for delivery to the called party. Callers placing a call from an unidentified number will be asked to record their name for identification purposes and to hold the line. When the calling party records their name, the service will call the CALLER ID WITH PRIVACY + Customer and the Caller ID unit will display PRIVACY +" which identifies that the call is from the CALLER ID WITH PRIVACY + service. The Customer will also hear a distinctive ring unless they subscribe to Custom Ringing. If the Customer answers the call from the CALLER ID WITH PRIVACY + service, they will hear the recorded name and may then choose between three options for handling the incoming call. They may accept the original call or they may choose not to accept the original call. Caller Identification - Name and Number Allows for the automatic delivery of a calling party's name and telephone number (including non-published and non-listed telephone numbers) to the called Customer which gives the called Customer an opportunity to decide whether or not to answer the call immediately. The name and number are displayed on customer provided equipment. The name displayed shall be the name associated with the calling telephone number as shown on the Company s records. The Company, in its discretion, may abbreviate or limit that name for display purposes. The Company does not assure name accuracy, and it shall not be liable to any party for errors, omissions or mistakes. The Company s sole and only obligation shall be to reasonably correct errors in names when notified in writing of such errors. Caller Identification Customers who do not wish to receive blocked calls can activate Anonymous Call Rejection (PWOC: A YK) by pressing *77 (1177 on rotary phones). The code to deactivate is *87 (1187 on rotary phones). While the feature is activated, incoming blocked calls are routed to an announcement in the central office. Anonymous Call Rejection is available to business subscribers where technically feasible. Advice Letter No. Idaho Issued: March 12, 2001 Page 61 Release 1 Effective: March 27, 2001 Idaho Public Utilities Comm;"Off' I,) - .f!Ce or t:i~ SecretaryACCEPTED FOH FILING MAR 2 7 2001 Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Boise, Idaho SECTION 5 - EXCHANGE SERVICES - .. 5.3 PREMIUM EXCHANGE SERVICES (Cont'd) 5.3.CUSTOM CALLING SERVICES (Cont'd)A. Description (Cont'd) Caller Identification -Number Allows for the automatic delivery of a calling party's telephone number (including non- published and non-listed telephone numbers) to the called Customer, which gives the called Customer an opportunity to decide whether or not to answer the call. The number is displayed on customer provided equipment. Caller Identification Customers who do not wish to receive blocked calls can activate Anonymous Call Rejection (PWOC: A YK) by pressing *77 (1177 on rotary phones). The code to deactivate is *87 (1187 on rotary phones). While the feature is activated, incoming blocked calls are routed to an announcement in the central office. Anonymous Call Rejection is available to business subscribers where technically feasible. Continuous Redial Allows a Customer to dial a code that will cause the feature to automatically redial the last number the Customer dialed. If the called number is busy, the feature will redial the called number for a limited period of time. A distinctive ring alerts the Customer when the called number becomes available. This service is available on either a usage or subscription basis. Dial Call Waiting Allows a Customer with a line equipped with the feature to direct a Call Waiting tone or a Distinctive Alert signal to a line equipped with Distinctive Alert. The feature is activated by dialing a preset access code and the telephone number of the line to which the signal is directed. Dial Lock Allows a Customer he ability to manage their outbound calls (local, 10callong distance and toll) by selectively blocking different types of calls placed from their line. This service will allow blocking to: all non-emergency local calls; long distance calls; international calls; operator assisted calls; toll free calls; infonnation services; and directory assistance calls. The Customer will select the types of calls they wish to have blocked. Customers may override the blocking at anytime through a personalized assigned PIN code. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12,2001 Page 62 Release 1 Effective: March 27, 2001 Boise, Idaho SECTION 5 - EXCHANGE SERVICES 5.3 PREMIUM EXCHANGE SERVICES (Cont'd) 5.3.CUSTOM CALLING SERVICES (Cont'd)A. Description (Cont' Directed Call Pick Up Allows a Customer to answer a call, during the ringing cycle, that is directed to another line by dialing a preset access code and the telephone number of the line to be answered. Both the originating line and the line to be answered must be equipped with the feature. Directed Call Pick Up with Barge- Allows a Customer to answer a call directed to another line which has been answered or is ringing by dialing a preset access code and the telephone number of the line to be answered. Both the originating line and the line to be answered must be equipped with the feature. Distinctive Alert Allows a Customer to receive an audible Call Waiting tone or Distinctive Ringing signal from a line equipped with Dial Call Waiting. If the called line is idle, a Distinctive Ringing signal will be heard. If the called line is busy, the called line receives a Call Waiting tone. Do Not Disturb Allows a Customer to prevent the ringing of their telephone. When the feature is activated, callers hear a Customer selected greeting indicating that the Customer is not available. If the Customer has messaging service the caller may stay on the line and leave a message. Hot Line Allows a Customer to establish a switched connection to a predetennined number when the Customer s telephone goes off-hook. No dialing is required and the call is processed automatically to the predetennined telephone number. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12,2001 Page 63 Release 1 Effective: March 27, 2001 Boise, Idaho SECTION 5 - EXCHANGE SERVICES 5.3 PREMIUM EXCHANGE SERVICES (Cont'd) 5.3.CUSTOM CALLING SERVICES (Cont'A. Description (Cont' Last Call Return Allows a Customer to dial a code that will cause the feature to automatically redial the number of the last incoming call to that line, whether the call was answered or not. The Customer does not have to know the number ofthe calling party. If the calling party' number is blocked, by the calling party, the service will not return the call. If the called number is busy, the feature will redial the called number for a limited period of time. A tone alerts the Customer when the called line in available. This service is available on a usage or subscription basis. Last Call Return Customers who do not wish to receive blocked calls can activate Anonymous Call Rejection (PWOC: A YK) by pressing *77 (1177 on rotary phones). The code to deactivate is *87 (1187 on rotary phones). While the feature is activated, incoming blocked calls are routed to an announcement in the central office. Anonymous Call Rejection is available to business subscribers where technically feasible and to (monthly) subscription Customers only. No Solicitation Allows a Customer to deter sales and telemarketing calls received by the Customer. This is accomplished via a recorded message which informs the caller that the Customer does not accept telephone solicitations, and asks the solicitor to hang up and place the called party on the solicitor s "do-not-call" list. No Solicitation automatically screens calls between the hours of 8:00 A.M. unti19:00 P.M. daily and it may be disabled by the Customer at any time, if desired. A caller may press one, or stay on the line to complete the call connection Priority Call Allows a Customer to assign a maximum of 15 callers' telephone numbers to a special list. The Customer will hear a distinctive ring at his/her location when calls are received from callers' telephone numbers on that list. Remote Access Forwarding (Call Forwarding) A function which allows all incoming calls to be forwarded to another telephone number. It allows the Customer to remotely change the termination of their incoming calls. From any tone signaling telephone, the Customer can activate, deactivate, or change the destination number. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho P~blic Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12 2001 Page 64 Release 1 Effective: March 27 2001 Boise, Idaho SECTION 5 - EXCHANGE SERVICES 5.3 PREMIUM EXCHANGE SERVICES (Cont' 5.3.CUSTOM CALLING SERVICES (Coned)A. Description (Cont' Scheduled Forwarding This feature pennits all incoming calls to be forwarded to another telephone number. It allows a Customer to remotely change the tennination of their incoming calls and base the tennination upon a time schedule. from any tone signaling telephone, the Customer can activate, deactivate, or change the times, days and destination numbers. Selective Call Forwarding Allows a Customer to specify a special list of a maximum of fifteen (15) telephone numbers. Incoming calls placed to the Customer from telephone numbers on that list will automatically be forwarded to a predefmed telephone number. All other calls will be handled nonnally. Speed Calling Enables the Customer to call a pre-selected group of telephone numbers by dialing one (1) or two (2) digits rather than the actual number. Speed Calling is available with an eight (8) or thirty (30) telephone number capacity. Three- W av Calling Enables a Customer to add a third party on an established local or long distance connection without operator assistance. The third party may be called by the Customer initiating the Three-Way Calling on either a local or long distance basis. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FiLING MAR 2 7 2001 Idaho Issued: March 12 2001 Page 65 Release 1 Effective: March 27 2001 Boise, Idaho SECTION 5 - EXCHANGE SERVICES PREMIUM EXCHANGE SERVICES (Cont'd) 5.3.CUSTOM CALLING SERVICES (Cont'd)A. Description (Cont'd) OWEST (US WEST) Receptionist Allows the Customer to control the disposition of incoming calls while in an off-hook condition via a visual display unit. Additionally, it allows for the automatic delivery of a calling party's name and/or telephone number (including non-published and non-listed telephone numbers) to the called Customer, which give the called Customer the opportunity to decide whether or not to answer the call immediately. The name and number are displayed on customer provided equipment. The name displayed shall be the name associated with the calling telephone number as shown on the Company s records. The Company, in its discretion, may abbreviate or limit that name for display purposes. The Company does not assure name accuracy, and it shall not be liable to any party for errors, omissions or mistakes. The Company s sole and only obligation shall be to reasonably correct errors in names when notified in writing of such errors. Customers who do not wish to receive blocked calls can activate Anonymous Call Rejection (PWOC: A YK) by pressing *77 (1177 on rotary phones). The code to deactivate is *87 (1187 on rotary phones). While the feature is activated, incoming blocked calls are routed to an announcement in the central office. Anonymous Call Rejection is available to business subscribers where technically feasible. Wann Line Allows a Customer to establish a switched connection to a predetermined number if the Customer does not dial a number within a specified length of time after going off-hook. When the Customer s telephone goes off hook and dialing begins within a specified time delay period, the call will proceed normally as dialed. If dialing has not started before the end of the predetermined time delay period, a predetermined stored number is automatically dialed by the central office switching equipment. Wireless Extension A wireline forwarding service that works with a Customer s wireless service. When a call is placed to the wire line number, it is automatically forwarded to a designated wireless number if the handset is turned on. If the wireless handset is turned off or is busy, the call rings at the wireline number and is not forwarded. In addition, any call coming from the designated wireless number to the wire line number will not be forwarded back to the wireless number. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOH FI LI NG MAR 2 7 2001 Idaho Issued: March 12 2001 Page 66 Release 1 Effective: March 27 2001 Boise, Idaho SECTION 5 - EXCHANGE SERVICES 5.3 PREMIUM EXCHANGE SERVICES (Cont'd) 5.3.CUSTOM CALLING SERVICES (Cont' Tenns and Conditions Custom Calling Services are furnished only in CO areas where adequate and suitable facilities are available. COs will be equipped for Custom Calling Services at the discretion of the Company and in accordance with regular engineering practices. The service will be provided only in connection with individual Dial Tone Line Service. Call F orwarding- Variable and Speed Calling may also be provided with PBX trunks where compatible with the equipment configurations at the Customer s premises. Where Custom Calling Services are provided in connection with Combination Dial Tone Line Service, all access lines must be equipped with the same Custom Calling features. The appropriate rate will apply per access line equipped. Custom Calling features are not available with Combination Dial Tone Service Arrangement No.2 or No. At the time of a number change for Company reasons, existing business lines may be equipped for one or more Custom Calling features without a nonrecurring charge. Dial Tone Lines equipped with Call Forwarding features are assessed regular long distance message charges for each call forwarded on a long distance basis. Due to technicallimitations, Customers who subscribe to Abbreviated Access , one-digit may not purchase an additional Abbreviated Access, one-digit or Speed Calling, 8-number and Customers who subscribe to Abbreviated Access, two-digit may not purchase an additional Abbreviated Access, two-digit or Speed Calling, 30-number. Control of the number assignment on the shared speed call list associated with Abbreviated Access resides with the provider. The provider must have an access line in the same central office as their client for the purpose of controlling the speed call list. The access line will be restricted from dialing any toll calls billable to the end user. Due to technicallimitations, Customers who subscribe to Call Transfer and Speed Calling 8- number capacity will only have 6-number capacity available for their use. Where technology permits, the predetermined number associated with Wann Line Service is controlled by the Customer and may be changed by dialing an access code and the new number. In other instances, the connection to the predetermined number cannot be changed except through the issuance of a service order. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12 2001 Page 67 Release 1 Effective: March 27, 2001 Boise, Idaho ' -. ..0. SECTION 5 - EXCHANGE SERVICES 5.3 PREMIUM EXCHANGE SERVICES (Cont'd) CUSTOM CALLING SERVICES (Cont'd)B. Tenns and Conditions (Cont'd) With Wann Line Service, the timing delay period before automation dialing begins is specified at the time the service is ordered and cannot be changed except through the issuance of a service order. Once automatic dialing begins on lines equipped with Wann Line Service, calls to other numbers cannot be made. For example, dialing 911 or other emergency number must begin before the delay period ends. The connection to the predetennined number associated with Hot Line Service cannot be changed except through issuance of a service order. A line equipped with Hot Line Service is totally dedicated to operate in the manner outlined herein. There is no ability to operate the line in any other manner. For example, calls to 911 or other emergency numbers cannot be placed from a line equipped with Hot Line Service. A line equipped with Hot Line Service can be used for incoming calls, but cannot initiate outgoing calls except to the predetennined number. Operator Verification and Interrupt will not function on lines equipped with any of the Call Forwarding features. Due to technicallimitations, the calling number and the called number must be in the same central office switch for the following features: Directed Call Pick Up, Directed Call Pick Up with Barge-, Distinctive Alert and Dial Call Waiting. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 272001 Idaho Issued: March 12, 2001 Page 68 Release 1 Effective: March 27, 2001 Boise, Idaho "" .. - ' SECTION 5 - EXCHANGE SERVICES 5.3 PREMIUM EXCHANGE SERVICES (Cont'd) 5.3.CUSTOM CALLING SERVICES (Cont'd)B. Tenns and Conditions (Cont'd) A telephone number must be assigned to lines equipped with Directed Call Pick Up, Directed Call Pick Up with Barge-, Distinctive Alert and Dial Call Waiting. Last Call Return, Continuous Redial and Three-Way Calling are available on a subscription or usage basis. The usage basis pricing options will be available where facilities pennit. For any month, the total usage billing will not exceed $6.00 for each service, per line. Customers may request the removal of these services at any time, at no charge. Some of the features may be subscribed to separately or in a combination of several on the same line in a package rate. Call Manager Connection is a package of services available to business customers. The services in this package are derIDed by the Company but the Customer does have the choice of including, at no additional charge, Call Waiting or the Call Waiting feature that meets their needs, e.g. Call Waiting ID or QWEST (US WEST) Receptionist. The package includes: Call Rejection Call Forwarding - Variable Caller Identification - Name and Number Continuous Redial Priority Call Three-Way Calling A sixty (60) day product guarantee allows Customers who are new subscribers of Remote Access Forwarding and Scheduled Forwarding, who are not completely satisfied with the product, to receive credit for all monies billed for the product. The Customer must notify the Company of their dissatisfaction and request disconnection of the product within 60 days of installation. Recognizing the potential for misuse associated with Remote Access Forwarding and Scheduled Forwarding, the Company will attempt to verify that requests for this service are being made by the subscriber of record, not unauthorized parties. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office or the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12 2001 Page 69 Release 1 Effective: March 27, 2001 Boise, Idaho SECTION 5 - EXCHANGE SERVICES 5.3 PREMIUM EXCHANGE SERVICES (Cont'd)5.3.2 CUSTOM CALLING SERVICES (Cont'd)B. Tenns and Conditions (Cont' The following are restrictions to forwarding destinations for Remote Access Forwarding and Scheduled Forwarding: No international numbers - only United States NP As allowed No 700, 800, 888, 877 , 900, 950, 976 or 950 numbers No NIl or 555-1212 No operator assisted calls (0-, 0+, 00-, 00+, 10XXX+0, 10XXX+00, 1-XXX+0+ IOXXX+01+) No speed dial codes or customized dialing plans No third-number billed calls A limit of four (4) destination changes per hour. Rates and Charges The following rates and charges specified apply to all single line business service. Except as specifically provided herein, Custom Calling Services are subject to the tenns conditions, rates and charges applicable to other types of customer service and are in addition to the basic rates and charges for the service with which it is associated. The following nonrecurring charge applies per line, per Customer request to establish or change one or more Custom Calling fe ature ( s Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12 2001 Page 70 Release 1 Effective: March 27, 2001 Boise, Idaho SECTION 5 - EXCHANGE SERVICES 5.3 PREMIUM EXCHANGE SERVICES (Cont'd) CUSTOM CALLING SERVICES (Cont'C. Rates and Charges (Cont'd) The nonrecurring charge will not apply to discontinue all Custom Calling features, or change from Caller Identification to CALLER ID WITH P RIV A CY Nonrecurring Charge Per business line $12. Custom Calling Services, each line. PWOC Monthly Rate Abbreviated Access, one digit - Each shared speed call list EV5 $20. - Each line arranged EV4 $ 0. Abbreviated Access, two digit - Each shared speed call list EV9 $30. - Each line arranged EV8 $ 0. Call Forwarding - Variable ESM $5. - Busy Line (expanded)FBJ $3. - Busy Line (external)EVB $3. - Busy Line (overflow)EVO $8. - Busy Line (programmable)ERB $8. - Busy Line/Don t Answer (expanded)FVJ $5. - Busy Line (external)/Don t Answer EVF $5. - Busy Line (overflow)/Don t Answer EVK $9. - Don t Answer EVD $4. 1 For Custom Calling Services packages, the Nonrecurring Charges will not apply to discontinue one or more features in a package when the remaining feature( s) stay the same. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the SeCi"et3ry ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12, 2001 Page 71 Release 1 Effective: March 27 2001 Boise, Idaho SECTION 5 - EXCHANGE SERVICES 5.3 PREMIUM EXCHANGE SERVICES (Cont'd) 5.3.CUSTOM CALLING SERVICES (Cont'd)C. Rates and Charges (Cont' PWOC Monthly Rate Call Forwarding (Cont'd) - Don t Answer (expanded)FDJ $ 4. - Don t Answer (programmable)ERD $ 4. Call Manager Connection NLUBQ $19. - with Call Waiting NLUBR $19. - with QWEST (US WEST) receptionist NLUBS $19. - with Call Waiting ID NLUBT $19. Call Rejection NSY $ 4. Call Transfer EO3 $ 6. Call Waiting ESX $ 7. CALLER ID WITH PRIVACY N6S $10. Caller Identification - Name and Number NNK $ 7. Caller Identification - Number NSD $ 7. Continuous Redial NSS $ 3. Dial Call Waiting WDD $ 2. Dial Lock OC4 $ 3. Directed Call Pick Up PUN $ 1.00 Directed Call Pick Up with Barge-PUQ $ 1.00 Distinctive Alert DHA $ 1.00 Do Not Disturb D7T $ 3. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12, 2001 Page 72 Release 1 Effective: March 27, 2001 Boise. Idaho SECTION 5 - EXCHANGE SERVICES PREMIUM EXCHANGE SERVICES (Coned) 5.3.CUSTOM CALLING SERVICES (Coned) Rates and Charges (Coned) PWOC Monthly Rate Hot Line HLA $ 2. Last Call Return NSQ $4. NO SOLICITATION SB5 $ 6. Priority Call NSK $ 3. Remote Access Forwarding AFD $ 8.45 Scheduled Forwarding ATF $ 9.45 Selective Call Forwarding NCE $ 3. Speed Calling, 8- number capacity E8C $ 4.38 Speed Calling, 30- number capacity E3D $ 5.47 Three-Way Calling ESC $ 5.47 QWEST (US WEST) Receptionist - with Name and Number EWY2X $15.45 - with Number only EWY20 $15. - with CALLER ID WITH PRIVACY EWY29 $18.45 Wann Line WLS $ 2. Wireless Extension HME $ 4. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12 2001 Page 73 Release 1 Effective: March 27, 2001 Boise, Idaho SECTION 5 - EXCHANGE SERVICES 5.3 PREMIUM EXCHANGE SERVICES (Cont'd) 5.3.MARKET EXPANSION LINE (MEL) SERVICE Description When a Customer activates MEL on the Customer s service, all incoming calls are automatically routed to another Customer-selected telephone number in the local calling area or a distant exchange. Tenns and Conditions MEL Service is furnished only where adequate and suitable facilities are available. COs will be equipped for MEL Service at the discretion of the Company. MEL Service is provided on the condition that the Customer subscribes to sufficient MEL features and facilities to adequately handle calls to the MEL customer without interfering with or impairing any services offered by the Company. If, in the opinion of the Company, additional MEL features at the call forwarding location or facilities at the tenninating telephone are needed, the Customer will be required to subscribe to such additional features and facilities. MEL Service is not offered: Where the tenninating telephone is a pay telephone With call forwarding as a feature at the MEL tenninating location For call forwarding to another exchange within the EAS area of the MEL exchange, with a different EAS calling area. The Company cannot: Provide the Customer with the telephone number of the originating call. Guarantee transmission on any forwarded call because of the distance and routing necessary to complete the connection. The Company provides one free directory listing in the exchange where the MEL CO is located. However, at the Customer s request, the listing may be omitted at no charge. Additionallistings may be provided at rates and charges for business additionallistings. Directory Assistance charges, or allowances, are not applicable to MEL Service since this is an inward only calling arrangement. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12 2001 Page 74 Release 1 Effective: March 27, 2001 Boise, Idaho .. ... ,- --- t SECTION 5 - EXCHANGE SERVICES PREMIUM EXCHANGE SERVICES (Cont'd)5.3.3 MARKET EXPANSION LINE (MEL) SERVICE (Cont'd)B. Tenns and Conditions (Cont' Combined billing will not be allowed on combinations ofMEL and non-MEL lines. The message charges applicable to the remotely forwarded calls shall be comprised of two separate elements; (a) a charge for that portion of the call from the calling telephone to the called number and (b) a charge for that portion of the call from the called telephone to the remotely call forwarded tenninating telephone. The respective charge for each portion shall be as follows: (a)Between the calling telephone and the called (MEL) location The calling party is responsible for the payment of these charges with the exception of those calls which are placed collect and accepted by the MEL Customer. (b)From the called telephone (MEL) location to the tenninating telephone The applicable charges for this portion of the remotely forwarded call shall be the business additionallocal message charge or the applicable local message unit charges, if appropriate. These charges apply to all calls answered at the tenninating telephone, including person-to-person and collect calls, even thought such calls might not be accepted at the answering location. The MEL Customer is responsible for the payment of these charges. Except as specifically provided herein, MEL service is subject to the tenns and conditions, rates and charges applicable to other types of customer service. Rates and Charges The appropriate nonrecurring charge specified in this section will apply for the installation of MEL Service. Subsequent to the initial establishment of MEL Service, the appropriate nonrecurring charge will also apply to add or change one or more of the MEL numbers, to change a call forwarding telephone number and to restore service for Company initiated tennination of servIce. The following rates and charges are added to all rates and charges for associated services. PWOC Monthly Rate Nonrecurring Charge Market Expansion Line - Each line arranged RCF $18.$28. - Each add'lline arranged RCA $18.$28. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Maho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING ...' ' SEP 2 9 2006 Idaho Issued: Se tember 19, 2006 Page 75 Release 1 Effective: September 29 2006 Boise, Idaho --.,- h, ,-. ,", SECTION 5 - EXCHANGE SERVICES PREMIUM EXCHANGE SERVICES (Cont' 3.4 HUNTING SERVICE (T) Description Hunting Service is an optional arrangement available to Customers with two or more individual line services. Where facilities permit, such lines will be arranged so that incoming calls to a busy line will overflow to other of the Customer s lines not busy. Rates and Charges The rate for each individual line arranged for Hunting Service is in addition to the regular individual dial tone line rate. The following monthly increment is for business Hunting Service. The nonrecurring charge applies to establish, change to or from or to rearrange Hunting Service. Rates and charges do not apply to the last line in a hunt group. PWOC Monthly Rate Nonrecurring Charge Business, per dial tone line HTG $4.$14. Optional Features 1. Circular Hunt Description Circular Hunt is an option of Hunting Service that allows for hunting to start at the dialed number and continues in ascending order to the last number in the hunt group. Hunting then proceeds to the fIrst number of the hunt group and continues through the group until an idle line is reached or the number just preceding the dialed number is reached. Rates and Charges The rates and charges for Circular Hunt are in addition to the rates and charges for Hunting Service. Only one nonrecurring charge will apply when both are ordered at the same time, for the same Customer, on the same line. PWOC Monthly Rate Nonrecurring Charge Business, per hunt group HCKPG $3.$14.(T) I These rates do not include EAS charges. EAS charges are as specified in Section 5.1.1 ofD S West's Exchange and Network Services Price List. Advice Letter No. Idaho Issued: Se tember 19, 2006 Page 76 Release 1 Effective: Se tember 29 2006 Idaho P~blic Utilities Commission Office of the Secretary ACCEPTED FOR FILING SEP 2 9 2006 Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Boise, Idaho ..----., '-. -. . ..----".--- ".' .:.., SECTION 5 - EXCHANGE SERVICES PREMIUM EXCHANGE SERVICES (Cont'd)3.4 HUNTING SERVICE (Cont'd)C. Optional Features (Cont'd)(T) 2. Preferential Hunt a. Description Preferential Hunt is an option of Hunting Service that enables incoming calls to a specific number within a hunt group to hunt over a unique hunting sequence of lines within the hunt group. The unique hunting sequence is other than that encountered when a caller dials the fIrst telephone number in the hunt group. b Rates and Charges The rates and charges for Preferential Hunt are in addition to the rates and charges for Hunting Service. Only one nomecurring charge will apply when both are ordered at the same time, for the same Customer, on the same line. Rates and charges are not applicable to the last line in a Preferential Hunt group. PWOC Monthly Rate Nomecurring Charge Business, each line arranged HSHHP $1.00 $14. Advice Letter No. Idaho Issued: December 13, 2006 Page 77 Release 2 Effective: January 13 2007 Idaho Public Utilities Commission OHice of the Secretary ACCEPTED FOR FILING JAN 1 3 ZO07 Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Boise, Idaho SECTION 6 - DEDICATED FACILITY BASED DIAL TONE (FBDT) SERVICE 6.1 DEDICATED FACILITY BASED DIAL TONE (FBDT) SERVICE This Service is Grandfathered, and not available to NEW Customers. Facility Based Dial Tone (FBDT) Service is local exchange business service provided through a DS-I facility. Pac-West offers FBDT Service to business customers in the service areas in which it has been certified by the Idaho Public Utility Commission. TERMS AND CONDITIONS The Customer is required to purchase a T-l facility (D4 AMI format) from the Customer s premises to the Company s switching facility. The T-l charge is in addition to the charges for the individual trunks. Each T -I facility can accommodate up to 24 voice grade equivalent trunks. There is a minimum of 12 trunks per T- The monthly recurring charges are based on the provision of service through one trunk group. Additional trunk groups are available for an additional charge as specified in 6.1.3 , following. Charges for calls made within the local calling area are included in the monthly trunk charge. OPTIONAL FEATURES Inband Call Delivery:Allows the user to identify the calling party by sending the calling party's telephone number to be displayed on the user s terminal. Only inbound number delivery is available. Outbound number delivery will not be blocked but will appear as "unavailable 1.3 RATES PWOC Charge Service Order Charge - per new or change order FBDTOP $25. Optional Features PWOC Monthly Rate Nomecurring Charge Inband Call Delivery per trunk (Inbound ANI/DNIS only)CIDDEI $25.$100. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff q1'hl'ho 'Public Utilities Commission OHice of the Secretary ACeEPTED FOR FILING JAN 1 3 Zo07 Idaho Issued: December 13, 2006 Page 78 Release 2 Effective: January 13, 2007 Boise, Idaho SECTION 6 - DEDICATED FACILITY BASED DIAL TONE (FBDT) SERVICE DEDICATED FACILITY BASED DIAL TONE (FBDT) SERVICE (Cont'd)1.3 RATES (Cont'd) The following charges are for the DS-l facility from the Customer s premises to the Company s switching facility. Each l facility accommodates 24 trunks. There is a 12 trunk minimum. PWOC Monthly Rate Nomecurring Charge Per T-l facility in Tier A FBDTIDA $250.200. in Tier B FBDTIDB ICB 200. in Tier C FBDTIDC ICB 200. Credits per T-l facility, are added to either a 2 or 3 year agreement as follows: PWOC Nomecurring Credit 2 year agreement 3 year agreement FBDT2ID FBDT3ID $ 600. 200. The following charges are in addition to monthly service charge for the T-l facility. PWOC Monthly (fj2 Monthly (fj2 Monthly (fj2 1 Year 2 Year 3 Year Commitment Commitment Commitment New Trunk Pac West carries all LD FBNATID ICB $15.$15. Pac-West does not carry all LD FBNSTID ICB $25.$25. Replacement Trunk Pac West carries all LD FBRA TID ICB $15.$15. Pac-West does not carry all LD FBRSTID ICB $25.$25. Additional Trunk Group A TGDNI $50.$50.$50. PWOC Monthly Rate Charge per toll free number FBTFMC $1.00 I The installation charge is waived under 3 year agreement. Advice Letter No. Installation $ 70. $ 70. $ 35.00 1 $ 35.00 I $100. Idaho Issued: Se tember 19,2006 Page 79 Release 1 Effective: Se tember 29, 2006 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING SEP 2 9 2006 Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Boise, Idaho SECTION 6 - DEDICATED FACILITY BASED DIAL TONE (FBDT) SERVICE ' (N) DEDICATED FACILITY BASED DIAL TONE (FBDT) SERVICE (Cont'd) 1.4 USAGE CHARGES Outbound Usage 1. Terms and Conditions Outbound usage governed by this Price List on Pac-West's FBDT Service is either intraLA T A or InterLA T A in nature. Calls originate and terminate at locations within the state ofIdaho . 2. Timing of Calls The chargeable time for a long distance call is determined by the duration of the call. Chargeable time begins when connection is established between the calling station and the called station. Chargeable time ends when the calling station hangs up. If the called station hangs up, but the calling station does not, chargeable time ends when the connection is released by either automatic timing equipment in the telecommunications network or by an operator. Calls are billed in (six) 6 second increments. InterLATA calls have an eighteen (18) second minimum and IntraLATA calls have a twenty-four (24) second minimum. 3. Volume Discounts Volume discounts are based on the Customer s commitment for total long distance usage billed by the Company. If the Customer does not meet their volume commitment, the Company reserves the right to adjust their rate plan based on the actual long distance usage. 4. Commitment Terms Term discounts are available based on the Customer s length of service commitment. If the Customer cancels service prior to the end of the service commitment, the Customer will be liable for a contract termination fee equal to 25% of their volume usage commitment over the remaining term of the contract. 5. Customer Responsibility The Customer is liable for the charges for all outgoing calls made on the Customer s line(s)/ trunk(s), even if these calls are the result offfaudulent use of the Customer s services. (N) Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Issued: March 12, 2001 Page 80 Release 1 Effective: March 27, 2001 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Boise, Idaho SECTION 6 - DEDICATED FACILITY BASED DIAL TONE (FBDT) SERVICE 6.1 DEDICATED FACILITY BASED DIAL TONE (FBDT) SERVICE (Cont'd)1.4 USAGE CHARGES (Cont'd)A. Outbound Usage (Cont'd) 6 Rates All charges are rounded up and all calls are billed in increments of one cent. There is no time of day discount. a. One Year Commitment Total Usage Billed by Pac-West PWOC Under $1000 per month Over $1000 per month Over $3 000 per month Over $5 000 per month Over $7 500 per month Over $10 000 per month Over $15 000 per month Over $25 000 per month IDDEDI0l IDDED102 IDDED103 IDDEDI04 IDDEDI05 IDDED106 IDDEDI07 IDDED108 b Two Year Commitment Total Usage Billed by Pac- West PWOC Under $1000 per month Over $1000 per month Over $3 000 per month Over $5 000 per month Over $7 500 per month Over $10 000 per month Over $15 000 per month Over $25 000 per month IDDED20 IDDED202 IDDED203 IDDED204 IDDED205 IDDED206 IDDED207 IDDED208 IntraLA T A (per minute) 072 070 068 067 066 065 064 063 IntraLA T A (per minute) 070 068 066 065 064 063 062 061 InterLATA (per minute) 072 070 068 067 066 065 064 063 InterLATA (per minute) 070 068 066 065 064 063 062 061 Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Issued: March 12,2001 Page 81 Release 1 Effective: March 27 2001 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Boise, Idaho SECTION 6 - DEDICATED FACILITY BASED DIAL TONE (FBDT) SERVICE DEDICATED FACILITY BASED DIAL TONE (FBDT) SERVICE (Cont'd)1.4 USAGE CHARGES (Cont'd)A. Outbound Usage (Cont' c Three Year Commitment Total Usage Billed by Pac-West PWOC Under $1 000 per month Over $1 000 per month Over $3 000 per month Over $5 000 per month Over $7 500 per month Over $10 000 per month Over $15 000 per month Over $25 000 per month IDDED30 IDDED302 IDDED303 IDDED304 IDDED305 IDDED306 IDDED307 IDDED308 Inbound Toll Free (800/888/877) Usage 1. Tenus and Conditions IntraLA T A (per minute) InterLATA (per minute) 068 066 064 063 062 061 060 059 068 066 064 063 062 061 060 059 Inbound usage on Pac-West's FBDT Service is either intraLATA or InterLATA in nature. Calls originate and terminate at locations within the state of Idaho. 2. Timing of Calls The chargeable time for a long distance call is determined by the duration of the call. Chargeable time begins when the connection is established between the calling station and the called station. Chargeable time ends when the calling station hangs up. If the called station hangs up, but the calling station does not, chargeable time ends when the connection is released by either automatic timing equipment in the telecommunications network or by an operator. Calls are billed in (six) 6 second increments with an thirty (30) second mlillmum. 3. Volume Discounts Volume discounts are based on the Customer s commitment for totallong distance usage billed by the Company. If the Customer does not meet their volume commitment, the Company reserves the right to adjust their rate plan based on the actuallong distance usage. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Issued: March 12, 2001 Page 82 Release 1 Effective: March 27 2001 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FI LI NG MAR 2 7 2001 Boise, Idaho SECTION 6 - DEDICATED FACILITY BASED DIAL TONE (FBDT) SERVICE 6.1 DEDICATED FACILITY BASED DIAL TONE (FBDT) SERVICE (Cont'd)1.4 USAGE CHARGES (Cont'd)B. Inbound Toll Free (800/888/877) Usage (Cont'd) 4. Commitment Terms Term discounts are available based on the Customer s length of service commitment. If the Customer cancels service prior to the end of the service commitment, the Customer will be liable for a contract termmation fee equal to 25% of their volume usage commitment over the remaining term of the contract. 5. Customer Responsibility The Customer is liable for the calls made to the Customer s toll free numbers, even if the incoming call is mis-dialed by the caller. 6. Rates The following rates apply to inbound intrastate calls associated with FBDT Service. All charges are rounded up and all calls are billed in increments of one cent. There is no time of day discount. One Year Commitment Total Usage Billed by Pac-West Under $1000 per month Over $1000 per month Over $3,000 per month Over $5 000 per month Over $7 500 per month Over $10 000 per month Over $15 000 per month Over $25 000 per month PWOC IDDED 111 IDDED112 IDDED 113 IDDED114 IDDED115 IDDED116 IDDED 117 IDDED118 IntraLA T A (per minute) 072 070 068 067 066 065 064 063 InterLATA (per minute) 072 070 068 067 066 065 064 063 Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 200t Idaho Issued: March 12, 2001 Page 83 Release 1 Effective: March 27, 2001 Boise, Idaho ".__._ SECTION 6 - DEDICATED FACILITY BASED DIAL TONE (FBDT) SERVICE DEDICATED FACILITY BASED DIAL TONE (FBDT) SERVICE (Coned) 1.4 USAGE CHARGES (Coned) Inbound Toll Free (800/888/877) Usage (Coned) b. Two Year Commitment Total Usage Billed by Pac-West PWOC IntraLA T A InterLATA (per minute)(per minute) Under $1000 per month IDDED211 070 070 Over $1000 per month IDDED212 068 068 Over $3 000 per month IDDED213 066 066 Over $5 000 per month IDDED214 065 065 Over $7 500 per month IDDED215 064 064 Over $10 000 per month IDDED216 063 063 Over $15 000 per month IDDED217 062 062 Over $25 000 per month IDDED218 061 061 c. Three Year Commitment Total Usage Billed by Pac-West PWOC IntraLA T A InterLATA (per minute)(per minute) Under $1000 per month IDDED31 068 068 Over $1000 per month IDDED312 066 066 Over $3 000 per month IDDED313 064 064 Over $5 000 per month IDDED314 063 063 Over $7 500 per month IDDED315 062 062 Over $10 000 per month IDDED316 061 061 Over $15 000 per month IDDED317 060 060 Over $25 000 per month IDDED318 059 059 Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FiLING SEP 2 9 2006~'f.::~ Idaho Issued: Se tember 19, 2006 Page 84 Release 2 Effective: September 29 2006 Boise, Idaho SECTION 7 - DIRECT DIGITAL TELEPHONE SERVICE (DDTS) DIRECT DIGITAL TELEPHONE SERVICE (DDTS) This Service is Grandfathered, and not available to NEW Customers.(N) xDirect Digital Telephone Service (DDTS) is digital, central office feature enhanced, local exchange business service. The primary digital service component is available only with Pac-West digital voice terminals. 1.1 SERVICE AREAS DDTS is available within the base rate areas of the wire centers deemed as Tier A, Tier B, and Tier C. Customers outside ofthe base rate areas of these tiers may receive service at an additional charge for a private line connection from the Customer s location to the Company s facilities in the nearest Tier at the rates, terms and conditions specified in this price list. Current available locations are defined by wire center and are listed on the Schedule of Service Areas in 7.4, following. 1.2 TERMS AND CONDITIONS DDTS is only offered under a term commitment. The Customer must make a commitment of either two (2) or three (3) years. The Customer must subscribe to a minimum of fifteen (15) total station lines (including digital station lines, analog station lines, Data Advantage, and Custom Intra-Company Dialing) per Customer location. A minimum of ten (10) of the lines must be digital. Stations added after the initial installation may be added on a month to month basis. Digital station lines include the digital telephone. Analog station lines do not include station sets and are subject to an EUCL charge as found in Pac West's interstate tariff. Digital service is only available with Pac-West digital voice terminals. The Customer must subscribe to Pac-West long distance telephone service for all inbound and outbound calls including intrastate (intraLATA and interLATA) and interstate long distance. DDTS numbers are not eligible for number portability. Contract discounts are available based on the Customer s length of service commitment. If the Customer cancels any service prior to the end of the service commitment, the Customer will be liable for a contract termination fee for the cancelled service, or portion thereof, equal to 25% of the Customer s current monthly billing through the remaining term of the contract. Installation charges are based on approximately one (1) hour per station, at a Standard Location. A Standard Location is a line station location that is within 200 feet of the distribution panel in the Customer s office. In a DDTS tenant situation where the switch is located on a different floor, (i.e. the tenant is on the 3rd floor and the distribution panel is on the 151 floor) the Customer is not penalized for additional cable between floors. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho P~blic Utilities Commission OffIce of the Secretary ACCEPTED FOR FiliNG MAR 2 7 2001 Idaho Issued: March 12 2001 Page 85 Release 1 Effective: March 27, 2001 Boise. Idaho SECTION 7 - DIRECT DIGITAL TELEPHONE SERVICE (DDTS) DIRECT DIGITAL TELEPHONE SERVICE (DDTS) (Cont'1.2 TERMS AND CONDITIONS (Cont'd) A Non-Standard Location is a line station location that is in an area where extra labor is required, such as: non-contiguous buildings where trenching and lor overheard wiring must be provided or cement walls or areas where building codes require special cabling. FEATURE PACKAGES There are two Feature Packages. Each DDTS installation may utilize only one of the Feature Group Packages. The Feature Group Packages may not be combined on anyone installation. Feature Package 1 Feature Package 1 includes the following features: Account Codes:Allows users to tag calls with individual account codes to permit toll call billing detail by individual account code. At the Customer s option, entry of a verified account code may be required for access by users to toll services. Call Back Busy/ No Answer (Internal Calls):Will notify the user, when trying to complete an internal call, when an internal terminal that was busy becomes free, or when a terminal has been used after a no answer condition was encountered, and will then complete the call. Call Forwarding (InternaV External):Allows users to forward calls to an internal or external telephone number. Call Forwarding Busy:Allows the user to forward calls placed to the user s terminal when the user s terminal is busy. Call Forwarding Busy/ No Answer:Allows the user to forward calls placed to the user s terminal when the user s terminal is busy or there is no answer. Call Pick-Up:Allows terminal extensions to be programmed as pick-up groups, pennitting users to answer calls to any other extension within the group. Directed call pick-up allows an extension user to answer any ringing extension within the system. Camp-On:Allows a device to indicate to a busy party that communication is desired through a warning tone, and to be connected when the party is available. The user can also make a continuing request for a trunk when the trunk group is busy, and be connected to a trunk when one becomes free. Conference Calling:Allows a user to establish a conference call with a total of five parties including the user, without the assistance of an attendant. DID or DOD Transfer:DID to Direct Outward Dialing (DOD) allows incoming calls that ring directly transferred to an outside telephone number, bypassing the attendant. Advice Letter No. Idaho Issued: December 13, 2006 Page 86 Release 2 Effective: January 13, 2007 Idaho Public Utilities Commission Oftiice of the Secretary ACCEPTED FOR FI LI NG JAN 1 3 ZO07 Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Boise, Idaho SECTION 7 -DIRECT DIGITAL TELEPHONE SERVICE (DDTS) DIRECT DIGITAL TELEPHONE SERVICE (DDTS) (Cont'd)1.3 FEATURE PACKAGES (Cont'd)A. Feature Package 1 (Cont' Direct Inward Dialing (DID):Allows incoming calls to ring directly to the extension, bypassing the attendant. Distinctive Ringing:Allows the user to adjust the volume and pitch of the ringing terminal or console. Enhanced 911 Service:Customer provided information identifying a location associated with each extension number is transmitted by Pac- West to the 911 service carrier. The 911 dispatcher s screen will show the location information that can aid an emergency response person in reaching the individual who dialed 911. Messaging Advisory:Allows the user to display a message on the display ofthe user s terminal. There are eight pre-programmed messages the Customer may select. Music on Hold:Allows a caller to listen to music when the caller is on hold or camped-on. Override Intrude:Allows a caller who encounters a busy extension to enter the conversion. The call in process is preceded by a warning tone before the caller enters the conversation. Pick-up Groups:Allows extensions to be programmed to permit users to answer calls to any other extension in the same pick-up group. Speed Call:Allows the user to dial frequently used telephone numbers by pressing a single key. The quantity of speed call numbers stored is limited to the available unassigned line keys on the user s terminal. Feature Package 2 Feature Package Number 2 includes all of Feature Package Number 1 features plus the following: Calling Number Identification:Allows the user to identify the calling party by sending the calling party's extension or telephone number to be displayed on the user s terminal. Custom Intra-Company Dialing:Allows the user to dial four digit numbers to reach a terminal at the Customer remote or satellite location served by Pac-West' s central office dial tone. There is an additional charge for this feature, as described in 7.1.5., following. Advice Letter No. Idaho Issued: December 13, 2006 Page 87 Release 2 Effective: January 13, 2007 Idaho Public Utilities Commission Office of the SecretaryAeeEPTED FOR FILING JAN 1 3 ZOO7 Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Boise, Idaho SECTION 7 - DIRECT DIGITAL TELEPHONE SERVICE (DDTS) DIRECT DIGITAL TELEPHONE SERVICE (DDTS) (Cont'1.3 FEATURE PACKAGES (Cont'd)B. Feature Package 2 (Cont'd) Paging Access:Allows a user to page a specific terminal via its telephone speaker or user provided overhead paging system. The connection is one-way audio, and is terminated when the paging party hangs up. Station Hunt Groups:Hunt groups or master number hunting allow a collection of telephones to share a common access code. A caller can be routed to or dial the access code and have the call completed to an available extension in that hunt group. Extensions are placed in a sequence used by DDTS system to determine the next available station. Extensions within a hunt group may still be accessed directly by dialing the extension. There are two types of hunting provided by the system, circular and terminal: Circular Hunting starts at the extension after the last extension in the hunt group at which a call was completed, and hunts over all extensions in the hunt group in the sequence programmed. Hunting stops at the fIrst idle extension. Terminal Hunting starts at he fIrst extension in the hunt group and terminates at the fIrst idle extension found. Hunting takes place in the order in which the extensions were programmed into the hunt group. 1.4 OPTIONAL FEATURES Multiple Appearances:Each terminal may order additional appearances of other users' lines up to an aggregate total of nine (9) appearances. A line appearance can be programmed to a maximum of sixteen (16) terminals. Each terminal may show up to three (3) appearances of other users' lines (that will transfer) at no additional charge. A montWy charge applies for each appearance of another user s line in excess of three. Multiple appearances that appear only on a set and do not transfer elsewhere are included without a charge. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Issued: December 13, 2006 Page 88 Release 2 Effective: January 13, 2007 Idaho Public Utilities Commission Office of the Secretary AeeEPTED FOR FILING JAN 1 3 2007 SECTION 7 - DIRECT DIGITAL TELEPHONE SERVICE (DDTS) DIRECT DIGITAL TELEPHONE SERVICE (DDTS) (Cont'd)1.4 OPTIONAL FEATURES (Cont'd) Custom Intra-Company Dialing:Allows the Customer to use 4-digit dialing between branches for inter-office communication. The Customer must subscribe to Feature Package 2 to qualify for this feature. Almost Never Busy Fax:Allows the user to receive faxes while mobile and then send the fax to the facsimile machine of choice. Data Advantage:Data Advantage allows Customers to utilize their spare channels for data transport provided there is sufficient channel capacity to meet the Customer s current and forecasted voice traffic requirements. 1.5 RATES Non-recurring Charges PWOC Charge Service Order Charge (Per new or change order)DTSSOS $ 25. Designation sheet or station feature change ICB I Analog Station Line Additional Jacks DTSAJ $ 45. Pre-Wire Standard Location 3 Non-Standard Location 4 DTSPWS DTSPWNS $95. ICB 2 I There is a grace period of 15 days after the initial installation during which, up to 25% of the total number of stations can be changed at no charge. Additional changes during the grace period and changes after the grace period expires will be billed Time And Material Basis charges as shown in 15,13, , following,2 Billed Time And Material Basis charges as shown in 15,1.13., following 3 A Standard Location is a cable run up to 200 feet from the distribution panel at the Customer s premises. In Multiple Tenet situations where the switch is located on a different floor, the Customer is not penalized for additional cable between floors. 4 Non standard locations are areas where extra labor is required such as: non-contiguous buildings where trenching and/or overhead wiring needs to be provided, cement walls or where building codes require specific cabling, Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FiLING MAR 2 7 2001 Idaho Issued: March 12, 2001 Page 89 Release 1 Effective: March 27, 2001 Boise, Idaho SECTION 7 - DIRECT DIGITAL TELEPHONE SERVICE (DDTS) DIRECT DIGITAL TELEPHONE SERVICE (DDTS) (Cont'd)1.5 RATES (Cont'd) Toll Free Number Charge PWOC Monthly Rate Charge per toll free number DDTSTFMC $1.00 DDTS Node Charge PWOC Monthly Rate Tier A 2 year contract IDDNA2 $225. 3 year contract IDDNA3 $225. Tier B 2 year contract IDDNB2 $350. 3 year contract IDDNB3 $350. Tier C 2 year contract IDDNC2 $450. 3 year contract IDDNC3 $450. Advice Letter No. Idaho P~blic Utilities Commission Pac-West Telecomm, Inc AC OffIce of the Secretary Facilities Based and Resale Intrastate Competitive Exchange eEPTED FOR FILING and Network Services Tariff JAN 1 3 ZOO7 Page 90 Idaho Release 2 Boise, Idaho Issued:December 13, 2006 Effective: January 13, 2007 .... SECTION 7 - DIRECT DIGITAL TELEPHONE SERVICE (DDTS) DIRECT DIGITAL TELEPHONE SERVICE (DDTS) (Cont' 1.5 RATES (Cont' Digital Station Line Charges Monthly Install 3 Monthly Install 3 PWOC FP 1 Rate PWOC FP 2 Rate Digital 4025 Month to month IDD251M $ 55.$120.IDD252M $ 60.$120. 2 Year IDD25 12 $ 45.$ 85.IDD2522 $ 50.$ 85. 3 Year IDD2513 $ 40.$ 85.IDD2523 $ 45.$ 85. Digital 4150 Month to month IDD501M $ 60.$120.IDD502M $ 65.$120. 2 Year IDD5012 $ 50.$ 85.IDD5022 $ 55.$ 85. 3 Year IDD5013 $ 45.$ 85.IDD5023 $ 50.$ 85. Digital 400 1 I Month to month IDDOIIM $51.15 $120.IDDO12M $51.15 $120. 2 Year IDDO112 $ 41.15 $ 85.IDDO122 $ 41.15 $ 85. 3 Year IDDOI13 $36.$ 85.IDDO123 $ 36.$ 85. Digital 4090 System Attachment 2 Month to month IDD90IM $ 50.$120.IDD902M $ 55.$120. 2 Year IDD9012 $ 40.$ 85.IDD9022 $ 45.$ 85. 3 Year IDD9013 $ 35.$ 85.IDD9023 $ 40.$ 85. Console Month to month IDDTSCM $ 80.$240.IDDTSCM $ 80.$240. 2 Year IDDTSC2 $ 70.$170.IDDTSC2 $ 70.$170. 3 Year IDDTSC3 $ 60.$170.IDDTSC3 $ 60.$170. I Digital 4001 set does not provide FP 2 features and therefore maintains the same rate regardless ofFP chosen. 2 Installation charges apply whether or not the Digital 4090 Station Set is sold in conjunction with System Attachment 3 Installation price assumes that the Customer s facility is pre-wired to designated digital terminal locations acceptable to Pac-West If the Customer s location is not pre-wired, there will be a pre-wire charge for each standard location at which a digital terminal is installed as shown in 7.I.5.A., preceding.. If a non-standard location is requested by the Customer, the Customer will be billed Time And Material Basis charges as shown in 15.1.13., following. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Issued: December 13,2006 Page 91 Release 2 Effective: January 13 2007 Idaho Public Utilities Commission GUice of the Secretary ACeEPTED FOR FILING JAN 1 3 ZOOt Boise Idaho SECTION 7 - DIRECT DIGITAL TELEPHONE SERVICE (DDTS) DIRECT DIGITAL TELEPHONE SERVICE (DDTS) (Cont'd)1.5 RATES (Cont'D. Digital Station Line Charges (Cont' PWOC Month 2 Year 3 Year Hunt Group Lines/To Month Contract Contract Multiple Appearances (3 lines/appearances) 3 N/A N/A N/A (additional lines/ appearances) 4 AHGMAL $7.$7.$7. Analog Station Line Charges PWOC Mo to M Install 2 Year Install 3 Year Install Analog Station Line New (per line) I IDDTSA $30.$70.$30.$70.$30.$70. Existing (per line) 2 IDDTSAR $30.N/A $30.N/A $30.N/A Hunt Group Lines/ Multiple Appearances (3 lines/appearances)'N/A N/A N/A (additional lines/ appearances) 4 AHGMAL $ 7.$ 7.$ 7. Optional Feature Charges PWOC Per Minute Monthly Rat(Nomecurring Charge Custom Intra-Company Dialing - Per remote location ICCDR $25.$200. - Mileage Band 12 miles ICCD $0.010 13-$0.020 71-150 $0.025 150+$0.030 Data Advantage ICB ICB I If an analog station line is installed at a new location the installation charge plus a pre-wire charge applies.2 If installation of an analog station line is at an existing location and no new wiring is required, no installation charge applies, 3 A three line hunt group, three multiple appearances (that transfer), or a combination of the two are included free with the system. Multiple appearances that appear only on a set and do not transfer elsewhere are included without a charge,4 Hunt group lines or multiple appearances in addition to the first three are subject to a monthly charge, Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12,2001 Page 92 Release 1 Effective: March 27, 2001 Boise, Idaho SECTION 7 - DIRECT DIGITAL TELEPHONE SERVICE (DDTS) DIRECT DIGITAL TELEPHONE SERVICE (DDTS) (Cont'd) 1.6 MULTI - TENANT PROGRAM Suitability of multiple tenant properties for service under this Section 7.6 shall be determined by the Company at its sole discretion. DDTS service to tenants of properties determined to be suitable for service under this section shall be available only pursuant to the provisions of this Section 7. Service under this Section 7., is conditioned on the Company having received subscriptions for service to at least 15 DDTS stations at the subject property as of the date the service commences. Subscribers to service under this Section 7.6 must agree to a minimum three (3) year tenn. These rates are applicable to Multi-tenant Program DDTS only. All other usage rates, charges, tenns and conditions for service listed under DDTS preceding, will apply. Non-recurring Charges PWOC Charge Service Order Charge (Per new or change order)DTSSOS $25. Designation sheet or station feature change ICB I Analog Station Line Additional Jacks DTSAJ $45. Pre-Wire Standard Location Non-Standard Location 4 DTSPWS DTSPWNS $95. ICB 2 1 There is a grace period of 15 days after the initial installation during which, up to 25% of the total number of stations can be changed at no charge. Additional changes during the grace period and changes after the grace period expires will be billed Time And Material Basis charges as shown in 15.13. , following.2 Billed Time And Material Basis charges as shown in 15.13. , following3 A Standard Location is a cable run up to 200 feet from the distribution panel at the Customer s premises. In Multiple Tenet situations where the switch is located on a different floor, the Customer is not penalized for additional cable between floors.4 Non standard locations are areas where extra labor is required such as: non-contiguous buildings where trenching and/or overhead wiring needs to be provided, cement walls or where building codes require specific cabling. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FiLING MAR 2 7 2001 Idaho Issued: March 12, 2001 Page 93 Release 1 Effective: March 27, 2001 Boise, Idaho SECTION 7 - DIRECT DIGITAL TELEPHONE SERVICE (DDTS) 7.1 DIRECT DIGITAL TELEPHONE SERVICE (DDTS) (Cont'd) 1.6 MULTI-TENANT PROGRAM (Cont'd) Toll Free Number Charge PWOC Monthly Rate Charge per toll free number DDTSTFMC $1.00 DDTS Node Charge PWOC Monthly Rate Per Customer Tier A 3 year contract IDMDNA3 $20. Tier B 3 year contract IDMDNB3 $25. Tier C 3 year contract IDMDNC3 $30. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff ~~al1o 'Pu'b1ie Utilities Commission Office of the Secretary ACeEPTED FOR FILING JAN 1 3 2007 Idaho Issued: December 13, 2006 Page 94 Release 2 Effective: January 13, 2007 Boise, Idaho SECTION 7 - DIRECT DIGITAL TELEPHONE SERVICE (DDTS) DIRECT DIGITAL TELEPHONE SERVICE (DDTS) (Cont' 1.6 MULTI-TENANT PROGRAM (Cont' Digital Station Line Charges Monthly Install 3 Monthly Install 3 PWOC FP 1 Rate PWOC FP 2 Rate Digital 4025 3 Year IDMD2513 $ 50.$ 85.IDMD2523 $ 55.$ 85. Digital 4150 3 Year IDMD5013 $ 55.$ 85.IDMD5023 $ 60.$ 85. Digital 4001 1 3 Year IDMDOI13 $ 40.$ 85.IDMDO123 $ 40.$ 85. Digital 4090 System Attachment 2 3 Year IDMD9013 $ 45.$ 85.IDMD9023 $ 50.$ 85. Console 3 Year IDMDTSC3 $60.$170.IDMDTSC3 $ 60.$170. Hunt Group Lines/ Multiple Appearances 3 Year (3 lines/appearances) 4 N/A N/A (additional lines/ appearances)5 AHGMAL AHGMAL I Digital 4001 set does not provide FP 2 features and therefore maintains the same rate regardless ofFP chosen. 2 Installation charges apply whether or not the Digital 4090 Station Set is sold in conjunction with System Attachment. 3 Installation price assumes that the Customer s facility is pre-wired to designated digital terminal locations acceptable to Pac-West. If the Customer s location is not pre-wired, there will be a pre-wire charge for each standard location at which a digital terminal is installed as shown in 7., preceding. If a non-standard location is requested by the Customer, the Customer will be billed Time And Material Basis charges as shown in 15.1.13., following.4 A three line hunt group, three multiple appearances (that transfer), or a combination of the two are included free with the system. Multiple appearances that appear only on a set and do not transfer elsewhere are included without a charge. 5 Hunt group lines or multiple appearances in addition to the first three are subject to a monthly charge. Advice Letter No. Idaho Issued: December 13, 2006 Page 95 Release 2 Effective: January 13, 2007 Idaho Public Utilities Commission Office of the Secretary ACeEPTED FOR FILING JAN 1 3 ZO07 Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Boise, Idaho SECTION 7 - DIRECT DIGITAL TELEPHONE SERVICE (DDTS) DIRECT DIGITAL TELEPHONE SERVICE (DDTS) (Cont'd) 1.6 MULTI-TENANT PROGRAM (Cont'd) Analog Station Line Charges PWOC Month to Install 3 Year Install Analog Station Line Month New (per line) I IDDTSA $30.$70.$30.$70. Existing (per line) 2 IDDTSAR $30.N/A $30.N/A Hunt Group Lines/ Multiple Appearances (3 lines/appearances) 3 N/A N/A (additional lines/appearances) 4 AHGMAL $ 7.$ 7. Optional Feature Charges PWOC Per Minute Monthly Nomecurring Rate Charge Custom Intra-Company Dialing - Per remote location ICCDR $30.$240. - Mileage Band 12 miles ICCD $0.012 13- 70 $0.024 71-150 $0.030 150+$0.036 Data Advantage ICB ICB I If an analog station line is installed at a new location the installation charge plus a pre-wire charge applies. 2 If installation of an analog station line is at an existing location and no new wiring is required, no installation charge applies.3 A three line hunt group, three multiple appearances (that transfer), or a combination of the two are included free with the system. Multiple appearances that appear only on a set and do not transfer elsewhere are included without a charge. 4 Hunt group lines or multiple appearances in addition to the first three are subject to a monthly charge. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12, 2001 Page 96 Release 1 Effective: March 27 2001 Boise, Idaho ..". SECTION 7 - DIRECT DIGITAL TELEPHONE SERVICE (DDTS) 7.1 DIRECT DIGITAL TELEPHONE SERVICE (DDTS) (Cont'd) 1.6 MULTI-TENANT PROGRAM (Cont' Custom Music-On-Hold As an option, the Multi-Tenant DDTS system can be upgraded to support Custom Music-On-Hold where each tenant can have an individual Music-On-Hold CD player and provide their own CD or use one of the available Pac-West provided royalty-free CDs. A customer message/music-on-hold device for the CD player may be substituted provided the equipment is fully compatible with the DDTS system. This upgrade includes the installation of Lightware 17 software if necessary, as well as additional equipment for each tenant upgrading to Custom Music-On-Hold. Each tenant can choose to upgrade to Custom Music-On-Hold independent of the other tenants and is responsible for paying the charges. PWOC Monthly Rate Non-recurring Charge Custom Music-On-Hold Royalty Free Music CD, each IDMOH IDMOHCD $10.$250. $ 35. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12,2001 Page 97 Release 1 Effective: March 27, 2001 Boise, Idaho , I SECTION 7 - DIRECT DIGITAL TELEPHONE SERVICE (DDTS) OUTBOUND USAGE TERMS AND CONDITIONS Pac-West outbound usage governed by this Price List on DDTS Service is either intraLATA or InterLA T A in nature. Calls must originate and tenninate at locations within the state of Idaho AVAILABILITY Service is available to Customers subscribing to Direct Digital Telephone Service (DDTS) and DDTS with Bundled Long Distance as defmed in 7.1 and 7.2 respectively, preceding. TIMING OF CALLS The chargeable time for a long distance call is determined by the duration of the call. Chargeable time begins when connection is established between the calling station and the called station. Chargeable time ends when the calling station hangs up. If the called station hangs up, but the calling station does not chargeable time ends when the connection is released by either automatic timing equipment in the telecommunications network or by an operator. Calls are billed in (six) 6 second increments with an eighteen (18) second minimum for interLATA calls and twenty-four (24) second minimum for intraLATA calls. 7.2.4 VOLUME DISCOUNTS Volume discounts are based on the Customer s commitment for totallong distance usage billed by the Company. If the Customer does not meet their volume commitment, the Company reserves the right to adjust their rate plan based on the actual long distance usage. COMMITMENT TERMS Term discounts are available based on the Customer s length of service commitment. If the Customer cancels service prior to the end of the service commitment, the Customer will be liable for a contract termination fee equal to 25% of their volume usage commitment over the remaining term of the contract. CUSTOMER RESPONSIBILITY The Customer is liable for the charges for all outgoing calls made on the Customer s line(s)/ trunk(s), even if these calls are the result of fraudulent use of the Customer s services. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Issued: March 12 2001 Page 98 Release 1 Effective: March 27, 2001 Idaho P~blic Utilities Commission OffIce of the SecretaryACCEPTED FOR FILING MAR 2 7 2001 Boise, Idaho SECTION 7 - DIRECT DIGITAL TELEPHONE SERVICE (DDTS) OUTBOUND USAGE (Coned) 7 RATES Direct Digital Telephone Service (DDTS) The following rates apply to outbound usage on DDTS service with the exception of DDTS with Bundled Long Distance. All charges are rounded up and all calls are billed in increments of one cent. There is no time of day discount. Two Year Commitment Total Usage Billed by Pac-West PWOC Under $100 per month Over $100 per month Over $500 per month Over $1 000 per month Over $1 500 per month Over $3 000 per month Over $5 000 per month IDD201 IDD202 IDD203 IDD204 IDD205 IDD206 IDD207 Three Year Commitment Total Usage Billed by Pac-West PWOC Under $100 per month Over $100 per month Over $500 per month Over $1 000 per month Over $1 500 per month Over $3 000 per month Over $5 000 per month IDD301 IDD302 IDD303 IDD304 IDD305 IDD306 IDD307 IntraLA T A (per minute) InterLATA (per minute) 093 090 088 085 083 082 081 093 090 088 085 083 082 081 IntraLA T A (per minute) InterLATA (per minute) 089 087 084 082 080 079 078 089 087 084 082 080 079 078 Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12 2001 Page 99 Release 1 Effective: March 27, 2001 Boise, Idaho SECTION 7 - DIRECT DIGITAL TELEPHONE SERVICE (DDTS) 7.3 INBOUND TOLL FREE SERVICE (800/888/877) USAGE TERMS AND CONDITIONS Pac-West inbound usage governed by this Price List on DDTS Service is either intraLA T A or InterLA T A in nature. Calls may originate and terminate at locations within the state of Idaho. 7.3.2 AVAILABILITY Service is available to Customers subscribing to Direct Digital Telephone Service (DDTS) and DDTS with Bundled Long Distance as derIDed in 7.1 and 7.2 respectively, preceding. 7.3.3 TIMING OF CALLS The chargeable time for a long distance call is determined by the duration of the call. Chargeable time begins when connection is established between the calling station and the called station. Chargeable time ends when the calling station hangs up. If the called station hangs up, but the calling station does not chargeable time ends when the connection is released by either automatic timing equipment in the telecommunications network or by an operator. Calls are billed in (six) 6 second increments with an thirty (30) second minimum. 3.4 VOLUME DISCOUNTS Volume discounts are based on the Customer s commitment for totallong distance usage billed by the Company. If the Customer does not meet their volume commitment, the Company reserves the right to adjust their rate plan based on the actuallong distance usage. 7.3.COMMITMENT TERMS Tenn discounts are available based on the Customer s length of service commitment. If the Customer cancels service prior to the end of the service commitment, the Customer will be liable for a contract tennination fee equal to 25% of their volume usage commitment over the remaining tenn of the contract. 7.3.CUSTOMER RESPONSIBILITY The Customer is liable for the calls made to the Customer s toll free numbers, even if the incoming call is mis-dialed by the caller. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Issued: March 12, 2001 Page 100 Release 1 Effective: March 27, 2001 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Boise, Idaho SECTION 7 - DIRECT DIGITAL TELEPHONE SERVICE (DDTS) 7.3.RATES INBOUND TOLL FREE SERVICE (800/888/877) USAGE (Cont'd)7.3 Direct Digital Telephone Service (DDTS) The following rates apply to inbound intrastate usage on DDTS service with the exception of DDTS with Bundled Long Distance. All charges are rounded up and all calls are billed in increments of one cent. There is no time of day discount. 1. Two Year Commitment Total Usage Billed by Pac-West PWOC Under $100 per month Over $100 per month Over $500 per month Over $1 000 per month Over $1 500 per month Over $3 000 per month Over $5 000 per month IDD211 IDD212 IDD213 IDD214 IDD215 IDD216 IDD217 2. Three Year Commitment Total Usage Billed by Pac-West PWOC Under $100 per month Over $100 per month Over $500 per month Over $1 000 per month Over $1 500 per month Over $3 000 per month Over $5 000 per month IDD311 IDD312 IDD313 IDD314 IDD315 IDD316 IDD317 IntraLA T A (per minute) 093 090 088 085 083 082 081 IntraLA T A (per minute) 089 087 084 082 080 079 078 InterLATA (per minute) 093 090 088 085 083 082 081 InterLATA (per minute) 089 087 084 082 080 079 078 Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Issued: March 12 2001 Page 101 Release 1 Effective: March 27, 2001 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Boise, Idaho SECTION 7 - DIRECT DIGITAL TELEPHONE SERVICE (DDTS) 7.4 SCHEDULE OF SERVICE AREAS 7.4.1 TIER A WIRE CENTERS No Tier A wire centers are currently identified. 7.4.TIER B WIRE CENTERS No Tier B wire centers are currently identified. 7.4.3 TIER C WIRE CENTERS No Tier C wire centers are currently identified. Advice Letter No. Idaho Issued: Se tember 19,2006 Page 102 Release 2 Effective: September 29 2006 Idaho Public Utilities Commission Oh:ce of the Secretary CEPTED FOR FlUNG SEP 2 9 2006 Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Boise, Idaho . -.-. '... SECTION 8 - TYPE 6 SERVICE TYPE 6 SERVICE This Service is Grandfathered, and not available to NEW Customers.(N) Type 6 Service is the provision of facilities and services to information service providers ("ISPs ) that employ computer processing applications to act on the format, content, code, protocol, or similar aspects of transmitted information, provide additional, different, or restructured information, or permit interaction with stored information. Pac-West offers its Type 6 Service to business customers in the service areas in which it local telephone numbers and facilities available. 1.1 TERMS AND CONDITIONS The Customer must execute a written service contract for either a month to month, a two year, or a three year term. The Customer must comply with reasonable requests by Pac-West for accurate forecasts of the numbers of customers that the Customer will serve in each rate area in order to enable Pac-West to provide sufficient facilities to meet the Customer s requirements. Service hereunder includes transport of calls to one or more points of interconnection in each LATA, as designated by Pac-West. Local switching is provided at Pac-West's central offices in Salt Lake City, Provo, Orem, Ogden, Draper and Midvale. The Customer is responsible for all transport of traffic from the point of interconnection to the Customer s facilities and all intermediate points. This service is specifically conditioned on Pac-West's continuing ability to maintain suitable arrangements with other local exchange carriers for the termination to Pac-West's calls to the local access numbers furnished to the Customer. In the event that the Company is unable to maintain arrangements with one or more other local exchange carriers under terms and conditions that the Company, at its sole discretion, determines are fair and adequate, the Company may terminate service without liability upon 30 days notice. Terms and conditions for collocation of any facilities in Pac-West's central offices will be based on negotiated contracts. Type 6 Service may be used only to transmit information over modem connections; provided that existing circuits are used by the Customer for incidental voice transmissions in connection with the provision of customer services and similar purposes may continue to be used for such purposes, but no other. All services and facilities furnished hereunder, will be furnished in accordance with the customary industry technical standards. However, there may be service areas that are subject to traffic limitations due to facilities shortages, and the level of service in those areas may be provided at less than industry standards. Pac-West will notify the Customer of those service areas subject to traffic limitations, and the Customer must limit its growth in usage of Pac-West service in these areas until notified that the limitations are lifted. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12 2001 Page 103 Release 1 Effective: March 27, 2001 Boise, Idaho SECTION 8 - TYPE 6 SERVICE 8.1 TYPE 6 SERVICE (Cont'd)1.1 TERMS AND CONDITIONS (Cont'd) Trunks cut off automatically after twelve (12) hours of consecutive use for security reasons. The Customer is responsible for advising its customers that they cannot be online for longer than twelve (12) consecutive hours. Local access numbers are not subject to number portability. Except as provided herein, no refund or pro-ration of any charges shall be made in the event that service is tenninated by either party. 1.2 MULTI-YEAR AGREEMENTS At its option, the Customer may elect to take service on a two or three year contract basis, under which the Customer agrees to pay the applicable monthly recurring local switching charges for a minimum of two or three years from the date of installation of each trunk ("Two Year Trunk Port Commitment" or Three Year Trunk Port Commitment"). All charges for service provided under contract shall be governed by this price list, as amended from time to time at the Company s discretion, except that the charges for Local Access Numbers and Flat Rate Local Switching shall be as set forth in this price list as of the date the contract is executed and shall remain unchanged during the full tenn of the contract. In the event the contract is renewed for one or more additional tenns, the charges to be assessed for Local Access Numbers and Flat Rate Local Switching during each such additional tenn shall be the rates in effect as of the date the additional tenn commences. Either party may terminate the agreement at the end of the current tenn by providing the other party with thirty (30) days prior notice. In the event that neither party gives such notice prior to the end of the initial or any subsequent tenn, the contract will automatically be renewed for an additional tenn equal in length tot he expiring tenn of the agreement. Notwithstanding anything to the contrary in any service order or document memorializing any Multi-Year Trunk Port Commitments, all Multi-Year Trunk Port Commitments, and Pac-West' s obligation to provide service pursuant thereto, shall tenninate at the end of the current tenn of this agreement if the agreement is not renewed. If the Customer tenninates the contract prior to the end of the contract tenn, or the contract tenn is tenninated by Pac-West for material breach by the Customer, the Customer shall become immediately liable for seventy (70) percent of the amount of the recurring monthly local switching charges that would have been assessable during the remainder of the commitment period for the applicable trunks and pay the difference between the three (3) year installation charge and the two (2) year installation charge, if applicable. The contract may not be assigned by the Customer except to a wholly owned subsidiary or affiliate held under common control with the Customer, without prior written consent of the Company, which shall not be unreasonably withheld. Notwithstanding the foregoing, the Customer may assign this agreement to a Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12, 2001 Page 104 Release 1 Effective: March 27, 2001 Boise, Idaho SECTION 8 - TYPE 6 SERVICE TYPE 6 SERVICE (Cont'd) 1.2 MULTI-YEAR AGREEMENTS (Cont'd) company that acquires the Customer or into which the Customer is merged, subject to the Company prior approval of the acquiring, or imposition of a new, deposit or guarantee requirement, at the Company s exclusive option. Either party shall have the right to terminate the contract on the occurrence of a material breach by the other party; provided that as to all breaches other than failure of the Customer to make payments as required hereby, written notice of the breach has been given to the other party and the other party ahs not cured the breach within thirty (30) days after such written notice has been given. Failure of the Customer to make payments required hereby within the time specified in the agreement is a material breach and a seven (7) day notice shall be required in order to terminate the agreement for non-payment. Termination of the contract shall not preclude the availability of other remedies expressly provided for in the agreement or provided for at law or in equity. Notwithstanding anything to the contrary in any service order or document memorializing any Multi-Year Trunk Port Commitments, all Multi-Year Trunk Port Commitments, and the Company s obligation to provide service pursuant thereto, shall also terminate except point to point circuits with their own term commitments. 1.3 NON-RECURRING CHARGE INSTALLMENT OPTION Any Customer who enters into a written contract committing to take service for either a two (2) or three (3) year term may, for an additional fee, elect to pay applicable non-recurring installation, set up, and other service establishment charges 1 2 in installments over either a twelve (12) or twenty-four (24) month term. Fee and Payment Schedule For Customers electing to pay non-recurring charges in installments over a twelve (12) month period, the additional fee shall be 10% of the non-recurring charges. For Customers electing to pay non-recurring charges in installments over a twenty-four (24) month period, the additional fee shall be 20% of the non-recurring charges. Such non-recurring charges and the applicable fee shall be paid in equal monthly installments over the term of the contract. 1 This option does not apply to services or facilities provided to Pac-West or the Customer by other carriers. Any service establishment or other non-recurring charges for such services or facilities must be paid at the time service is initiated. 2 This option is limited to installation charges for the first fifty (50) Local Access Numbers and set up charges for the first 192 trunks, per region. Non-recurring charges for additional Local Access Numbers and trunks must be paid at the time service is initiated. Advice Letter No. Idaho Issued: Se tember 19, 2006 Page 105 Release 2 Effective: Se tember 29, 2006 Idaho Public UtT Off / j :es Commission ACCE (;;E!!Cf th~ Secretary . ' 0 fOR FlUNG - .......' SEP 2 9 2006 Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Boise, Idaho -'-., - (N) SECTION 8 - TYPE 6 SERVICE TYPE 6 SERVICE (Cont'd) 1.4.PREFERRED RATE LEVEL In order to qualify for Preferred Rate Level, the Customer must agree that either (i) Pac-West will be its exclusive provider of all new dial-up local access numbers and dial-up lines for Information Server Access (excluding ISDN and dedicated circuits) for all areas in which Pac-West provides service and has facilities available in which the Company provides service to the Customer under this agreement, or (ii) the Company will provide at least 55% of the Customer s dial-up local access numbers and dial-up lines for Information Server Access (excluding dedicated circuits) in such regions I, no later than six (6) months (twelve (12) months if on a three (3) year agreement) from the start of service for the rust dial-up line, or (iii) the Customer commits to 2400+ DS-Os total in all regions \ no later than twelve (12) months from the start of service for the rust dial-up line, with no more than 35% of the Customer s subscribers calling in from Pac-West High Cost Rate Centers 2. The Customer may elect to exclude DS-Os in the local service area of the Customer s primary central site in each region from these percentage calculations. The Customer shall submit to the Company, on or before the end of the 6-month or 12-month period, as applicable, written certification that such requirements have been met. In the event that the Customer fails to do so, the Customer will be re-billed for all services, and will thereafter be billed at the Standard Rate Level. However, in the event that either (i) the Company terminates service, or (ii) the Customer terminates service as the result of the Company s material breach of the agreement prior to the completion of 6 months or 12 months of service from the start of service for the rust dial-up line, as applicable, then no such rebilling shall occur. The Customer must pay for all twenty-four (24) channels in each DS-l connection, whether used or not. Volume discounts are based on and applied only to trunks that are within the same trunk group and serve the same local calling area. Total trunk lines, both analog and DS-l compatible, within the same trunk group, count toward volume discount pricing for local switching charges based on DS-l trunk lines. The Customer must certify in writing that the trunks ordered from the Company will replace existing trunks carrying the same type of traffic and serving the same rate center and, upon request, must provide a copy ofthe current telephone bill for such trunks from the Customer s local service provider. . Only the Northern Region is currently available. The Northern Region includes LATA 666.2 No High Cost Rate Centers are currently identified. (N) Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12, 2001 Page 106 Release 1 Effective: March 27 2001 Boise, Idaho SECTION 8 - TYPE 6 SERVICE 8.1 TYPE 6 SERVICE (Cont'd) 1.5 RATES Local Access Number Rates These rates are applicable to Type 6 Service Local Access Numbers. PWOC Monthly Rate Non-recurring Charge Service Order Charge - per order for any new additional or changed service SOC $25. Local Access Numbers - per number LAN3 $10.$25. High Cost Rate Center Charge Tier A - per circuit used for simultaneous calls from each rate center 2 HCRCA3 $ 2. Tier B - per circuit used for simultaneous calls from each rate center 2 HCRCB3 $ 5. Tier C - per circuit used for simultaneous calls from each rate center 2 HRRCC3 $ 7. I No High Cost Rate Centers are currently identified.2 Applies only to month to month and 2 year service agreements. These charges are waived under a 3 year service agreement.3 Number of circuits used for simultaneous calls from a rate center is deteTIllined by dividing highest daily minutes of use during the month by 800. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 272001 Idaho Issued: March 12, 2001 Page 107 Release 1 Effective: March 27, 2001 Boise, Idaho SECTION 8 - TYPE 6 SERVICE 8.1 TYPE 6 SERVICE (Cont'd) 1.5 RATES (Cont'd) Flat Rate Local Switching Charges PWOC Monthly Rate Nonrecurring Nonrecurring Charge Charge Standard Pricing for Trunk Ports New Trunk Replacement Trunk DS-1 Trunk Port or Pro (per DS- Month to Month LSMSM3 $ 45.65.35. 2 Year LSMS2T $ 35.65.35. 3 Year LSMSY3 $ 35.35.35. Analog Trunk Port (per DS- Month to Month LSMP A $ 55.85.55. 2 Year LSMP A $ 55.85.55. 3 Year LSMP A $ 55.85.55. Per D Channel Month to Month DCHANP $250.000.000. 2 Year DCHANP $250.000.000. 3 Year DCHANP $250.200.200. 1 Includes hunting on all DS-O circuits. . Set-up charge waived for all trunks included in the Customer s initial order for a region. If the Customer orders 672 or more DS-O trunks for installation during any consecutive three (3) month billing period, set up charges will apply only to the first 672 DS-Os ordered and will be waived for all additional DS-Os ordered for installation during such three (3) month period and the subsequent three (3) month billing period.3 The reduced charge will be applied as a credit when the disconnect of the replaced trunks is verified. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho P~blic Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12 2001 Page 108 Release 1 Effective: March 27, 2001 Boise, Idaho SECTION 8 - TYPE 6 SERVICE TYPE 6 SERVICE (Cont'd) 1.5 RATES (Cont'd) Flat Rate Local Switching Charges (Cont'd) PWOC Monthly Nonrecurring Nonrecurring Preferred Rate Level Pricing Rate Charge 2 Charge 2 for Trunk Ports New Trunk Replacement Trunk DS-1 Trunk Port or PRI (per DS- Month to Month LSMPM3 $ 35.65.35. 2 Year 192 LSM32Tl $ 25.65.35. 193-384 LSM32T2 $ 20.65.35. 385- 792 LSM32T3 $ 15.65.35. 793+LSM32T4 $ 10.65.35. 3 Year 192 LSM31T1 $ 17.35. 193-384 LSM31 T2 11.85 35. 385- 792 LSM31 T3 35. 793+LSM31T4 35. Analog Trunk Port Month to Month LSMP A $ 45.85.55. 2 Year LSMP A $ 45.85.55. 3 Year LSMP A $ 45.85.55. Per D Channel Month to Month DCHANP $250.000.000. 2 Year DCHANP $250.000.000. 3 Year DCHANP $250.000.000. 1 Includes hunting on all DS-O circuits. . Nonrecurring charge waived for all trunks included in the Customer s initial order for a region. If the Customer orders 672 or more DS-O trunks for installation during any consecutive three (3) month billing period, set up charges will apply only to the first 672 DS-Os ordered and will be waived for all additional DS-Os ordered for installation during such three (3) month period and the subsequent three (3) month billing period.3 The reduced charge will be applied as a credit when the disconnect of the replaced trunks is verified. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12, 2001 Page 109 Release 1 Effective: March 27 2001 Boise, tdaho SECTION 9 - OPERATOR SERVICES OPERATOR SERVICES 1.1 OPERATOR ASSISTED CALLS Call Types Charges apply according to the type of call the calling party selects as derIDed below. 1. Customer-Dialed Calling Card (Mechanized) Applies to Station-to-Station calls where equipment is available and the calling party dials zero, the telephone number desired, and the calling card or special billing number without the assistance of an operator. 2. Operator-Assisted Station-to-Station Applies when calls are completed with the assistance of an operator, except in 1., and 2. preceding and 4., following. Examples of these calls include collect, billed to another telephone number and sent paid. 3. Operator-Assisted Person-to-Person Applies when the calling party names a particular party to be reached by an operator. The party may be a person, station, department, or office reached through a PBX attendant. Person-to-Person also applies when the calling party cannot speak to the intended person or station but agrees to speak with someone else or requests an operator to make arrangements with a person to receive a call at a specified time. B. Charge Detennination The following table indicates the appropriate times for the day and evening and night/weekend rate periods to be used for rating MTS calls. MONT TUBT WED!THU\FRI SAT SUN 8:00 AM DAY 5:00 PM 5:01 PM EVENING EVENING 10:59 PM 11:00 PM NIGHT/WEEKEND TO 7:59 AM Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12 2001 Page 110 Release 1 Effective: March 27 2001 Boise, Idaho SECTION 9 - OPERATOR SERVICES OPERATOR SERVICES (Cont'd)1.1 OPERATOR ASSISTED CALLS (Cont'd) Call Surcharges Charge Customer-Dialed Calling Card (Mechanized) Operator-Assisted Station-to-Station Operator-Assisted Person-to-Person $0. $1.50 $3. Usage Rates These rates apply to operator assisted calls (including mechanized calling card) and all alternately billed calls. Day Evening/Night/Weekend Rate per minute $0.$0. 1.2 BUSY LINE VERIFY AND LINE INTERRUPT SERVICE Busy Verification and Interrupt Service is furnished where and to the extent that facilities permit. These services are offered subject to availability from the underlying operator services provider. The Customer shall identify and save the Company hannless against all claims that may arise from either party to the interrupted call or any person. Upon the request of a calling party the Company will verify a busy condition on a called line. The operator will detennine if the line is clear or in sue and report to the calling party. The operator will interrupt the call on the called line only if the calling party indicates an emergency. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Of!ice of t!ie Secretary ACCEPTED FOR FILING NAR 2 7 2001 Idaho Issued: March 12, 2001 Page 111 Release 1 Effective: March 27 2001 Boise. Idaho SECTION 9 - OPERATOR SERVICES 9.1 OPERATOR SERVICES (Coned)1.2 BUSY LINE VERIFY AND LINE INTERRUPT SERVICE (Coned) Charges apply 1. When the operator verifies that the line is busy. 2. When the operator verifies that the line is available for incoming calls. 3. The operator verifies that the called number is busy with a call in progress and the calling party requests interruption. The operator will then interrupt the call, advising the called party the name of the calling party. One charge will apply for both verification and interruption. Charges for verification and interruption may be billed to a third number or a calling card. Charges will not apply 1. When the calling party advised that the call is to or from an official public emergency agency. 2. Under conditions other than those specified herein, preceding. Rates One-Time Charges Busy Verification $2. Line Interruption $4. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR Fll!NG MAR 2 7 2001 Idaho Issued: March 12 2001 Page 112 Release 1 Effective: March 27, 2001 Boise, Idaho SECTION 10 - DIRECTORY ASSISTANCE SERVICES 10.DIRECTORY ASSISTANCE Directory Assistance (DA) is defined as furnishing aid in obtaining telephone numbers. The Directory Assistance operator will not transfer, forward or redial a customer s call to any other location for any purpose other than the provision ofDA service. The service is furnished subject to the condition that there will be no abuse or fraudulent use of the service. Abuse or fraudulent use of the service includes the obtaining, or attempting to obtain, or assisting another to obtain or to attempt to obtain Directory Assistance service, by rearranging, tampering, with, or making connection with any facilities of the Company, or by any trick, scheme false representation, or false credit device, or by or through any other fraudulent means or device whatsoever with attempt to avoid payment, in whole or in part, of the regular charge for such service. In addition to any other action authorized by this Price list, the Company may, in such cases of abuse or fraudulent use, assess appropriate Directory Assistance charges on the Customer s regular telephone account. 10.1.1 LOCAL DIRECTORY ASSISTANCE SERVICE The charges set forth, following, apply when Customers request assistance in determining telephone numbers of: A person/business who is located in the same local service area, or A person/business who is not located in the same local service area but who is located within the state for which QWEST (US WEST) furnishes Centralized Directory Assistance. Callers may ask for a maximum of two (2) listings on each call. Requests for infonnation other than telephone numbers will be charges the same rates a shown for the applicable request for telephone numbers. A Local Directory Assistance call charged to a calling card or commercial calling card or to a third number will be billed the appropriate operator charge, a specified in 9 ., preceding, plus the charge for Directory Assistance. Non-published telephone numbers are not available on Local Directory Assistance Service. Allowances A Customer is allowed one directly dialed Local Directory Assistance call per month at no charge for each central office line or trunk. The call allowance is not transferable between separate accounts of the same Customer. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12 2001 Page 113 Release 1 Effective: March 27, 2001 Boise, Idaho SECTION 10 - DIRECTORY ASSISTANCE SERVICES 10.DIRECTORY ASSISTANCE (Cont'd) 10.1.1 LOCAL DIRECTORY ASSISTANCE (Cont'd) Rates - Each call direct dialed by Customer Charge Per Call $0. 10.1.2 NATIONAL DIRECTORY ASSISTANCE SERVICE National Directory Assistance Service is provided for the purpose of requesting telephone numbers of individuals or businesses who are located outside the Customer s Local Directory Assistance Service area. Callers may ask for a maximum of two (2) listings on each call. Requests for infonnation other than telephone numbers will be charges the same rates a shown for the applicable request for telephone numbers. A National Directory Assistance call charged to a calling card or commercial calling card or to a third number will be billed the appropriate operator charge, a specified in 9.1.1.B., preceding, plus the charge for Directory Assistance. Non-published telephone numbers are not available on National Directory Assistance Service. Allowances There are no call allowances or exemptions for National Directory Assistance Customers. Rates In locations where Customers have the capability to direct dial National Directory Assistance but place the call to the National Directory Assistance service attendant via an operator, the operator handled surcharges listed in 9 ., apply in addition to the following Directory Assistance charge. Charge Each call direct dialed by Customer $0. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOH FiliNG MAR 2 7 2001 Idaho Issued: March 12 2001 Page 114 Release 1 Effective: March 27, 2001 Boise, Idaho SECTION 11 - DIRECTORY LISTINGS AND DIRECTORIES 11.1 DIRECTORY LISTINGS 11.1.1 PUBLISHED DIRECTORY LISTINGS Customers are entitled to a one-line listing in the 'white' pages of the applicable local telephone directory. The Company does not publish a directory or provide other similar listings of its Customers. However, the Company will arrange for Customers, other than those requesting non-published service, to be listed in the directories and directory assistance records of the applicable local telephone company, in accordance with their tariffs/price lists, subject to availability of such listing services to the Company s subscribers. The Company hereby concurs in such tariffs/price list on file with the Commission that are current and effective as of the effective date of this price list sheet. Customers are responsible for payment of all rates and compliance with all tenns and conditions set forth in such tariffs/price lists. Additional Listings Business Additional Listings may include, but are not limited to, Departments, Divisions Tradenames, etc. Additionallistings for Call Distribution Systems (including those needed for splits) will be provided for at business additionallisting rates. Rates PWOC Monthly Rate Nonrecurring Charge Each additional listing CLT $2.$10. 11.1.2 NON-PUBLISHED DIRECTORY LISTINGS At the request of the Customer, the Customer s name, address, and telephone number will not be listed in any directory or directory assistance records available to the public, except that the number may be included in reference listings. However, such infonnation, along with call forwarding infonnation from such numbers, will be released in response to legal process or to certain authorized governmental agencies pursuant to Rule 21 in Section 2., preceding. Rates PWOC MontWy Rate Nonrecurring Charge per line, per number NPU $1.95 $18. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12, 2001 Page 115 Release 1 Effective: March 27 2001 Boise, Idaho SECTION 11 - DIRECTORY LISTINGS AND DIRECTORIES 11.1 DIRECTORY LISTINGS (Cont'd) 11.1.3 NONLISTED DIRECTORY LISTINGS At the request of the Customer, anyone or all of the Customer s primary listings, additional listings or other listings associated with the same or different CO line or trunk nonnally published in alphabetical directory will be omitted from the directory but listed in the infonnation records available to the general public. Rates PWOC Monthly Rate Nonrecurring Charge per line, per number NLT $0.$18. 11.2 DIRECTORY DISTRIBUTION One local exchange directory will be provided to a customer for each access line in service. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING SEP 2 9 20U6 . "' . Idaho Issued: Se tember 19, 2006 Page 116 Release 2 Effective: Se tember 29, 2006 Boise, Idaho SECTION 12 - INTER-CARRIER ARRANGEMENTS 12.INTERCONNECTION AND TERMINATION OF 251 (b) (5) TRAFFIC 12.1.1 INTERCONNECTION Arrangements for interconnection by incumbent local exchange carriers and competitive local carriers with the Company s facilities for the completion of telecommunications traffic will be negotiated on a case-by-case basis. 12.1.2 TERMINATION AND TRANSIT OF 251 (b) (5) TRAFFIC The Company will complete all 25 (b)(5) traffic (herein "Traffic ), as defined by theTelecommunications Act of 1996, on behalf of incumbent local exchange carriers, competitive local exchange carriers, and other carriers certified by the Commission with which the Company has direct or indirect interconnections. The terms, conditions, and compensation methods for handling such calls will be negotiated on case by case basis; provided that, in cases where no agreement is in place for completion of such calls, the rates provided in the Price List, following, shall be charged to the originating carrier for Traffic terminated by the Company on behalf of the originating carrier or for which the Company provides transit (tandem switching) functions on behalf of the originating carrier. Traffic billed per this section is subject to backbilling for a period of no less than three years. Rates 1. Traffic Termination Charge Set Up (per message) MOU (Minute of Use) 002000 001000 2. Transit Traffic Charge Set Up (per message) MOU (Minute of Use) 00113 00200 Advice Letter No. (C) (C) (R) (R) (D) (R) (R) Idaho Issued: Se tember 19,2006 Page 117 Release 2 Effective: Se tember 29 2006 Idaho P~blic Utilities Commission Office of the Secretary ACCEPTED FOR FILING SEP 2 9 2006 Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Boise, Idaho SECTION 12 - INTER-CARRIER ARRANGEMENTS 12.1 INTERCONNECTION AND TERMINATION OF 251 (b) (5) TRAFFIC (Cont'(C) 12.1.3 PROVISIONS FOR NUMBER PORTABILITY At the request of a local exchange carrier or other competitive local carrier providing service to a former Customer of the Company s service, the Company will automatically forward calls, which are dialed to the number assigned by the Company to the former Customer, to the Customer s new number assigned by the local exchange carrier or other competitive local carrier. The forwarding of such calls shall be under taken in accordance with, and subject to reciprocal call forwarding service provided by Qwest, and the Company hereby concurs in and incorporates by reference such tariff/price list provisions. (T) The provision of Number Portability is subject to the initial and continuing availability of suitably equipped facilities. 12.2 FURNISHING OF END USER ACCOUNT INFORMATION FOR 900/976 SERVICES Notwithstanding any provision of this price list to the contrary, the Company will not furnish billing or collection service for calls placed from the Customer s telephone to intrastate 976 numbers or interexchange 900 numbers, whether directly dialed or placed through operator assisted service provided by the Company operators. The Company will, however, furnish end user account information to the agency performing such services on the billing Company s behalf. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff 5th Revised Page 118 Idaho Cancels 4th Revised Page 118 Issued: June 26, 2013 Effective: July 1, 2013 Issued By: Debbie Tutt 4210 Coronado Street Stockton, CA 95204 IDa1301 SECTION 13 - SWITCHED ACCESS SERVICE 13.1 SWITCHED ACCESS SERVICE 13.1.1 TERMINATION AND TRANSIT OF 251 (g) TRAFFIC Switched Access Service is available to interexchange carriers, including LECs acting as interexchange carriers, for originating or terminating 251(g) traffic, including intrastate interexchange (intraLATA or interLATA) traffic from or to end user Customers of the Company. Except as to the charges for specified rate elements set forth herein, the Company concurs in, and Switched Access Service is provided pursuant to, the intrastate switched access service tariff/price list schedules of Qwest on file with the Commission that are current and in effect as of the effective date of this price list sheet. Reference is hereby made to those schedules for all terms, conditions, and except as provided herein, rates applicable to intrastate switched access services provided by the Company. Traffic billed per this section is subject to backbilling for a period of no less than three years. 13.1.2 RATES 1. Traffic Termination Charge Set Up (per message) $0.00000000 MOU (Minute of Use) - Terminating Note 1 (R) MOU (Minute of Use) - Originating $0.01783850 2. Transit Traffic Charge Set Up (per message) $0.00000000 MOU (Minute of Use) - Terminating Note 1 (R) MOU (Minute of Use) - Originating $0.00419900 3. Tandem Switched Transport Charge Set Up (per message) $0.00000000 MOU (Minute of Use) - Terminating Note 1 (R) MOU (Minute of Use) - Originating $0.00019900 Note 1: Terminating switched access is assessed at interstate rates and rate structure pursuant to the Company’s Federal Access Tariff FCC No. 3, as amended from time to time. (C) (C) (C) (C) (D) | | | (D) (T) (C) (C) (C) (C) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 1, 2013 Boise, Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 29, 2008 Boise, Idaho Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FiliNG MAR 2 7 2001 Idaho Issued: March 12 2001 Page 119 Release 1 Effective: March 27, 2001 Bof~r IdafJo SECTION 14 - EQUAL ACCESS 14.1 EQUAL ACCESS CARRIER SELECTION PROCESS Carrier Section is subject to the availability of equal access arrangements from the underlying wholesale local exchange carrier. The Carrier Selection Process is an agreement whereby: A Customer may select an authorized carrier to place intrastate, interLA T A MTS/MTS-type calls without the 10XXX or 101XXXX access code. This carrier is then referred to as the Customer interLA T A primary interexchange carrier (PIC) A Customer may select an authorized carrier to place intrastate, intraLATA MTS/MST-type calls without the 10XXX or 1010XXXX access code. This carrier is referred to as the Customer s intraLATA primary interexchange carrier (IPIC). On the effective date (s) ofintraLATA equal access, Customers that have not designated a different IPIC will continue with the Company s intraLA T A toll services. In end offices where equal access is available, new Customers must pre-subscribe to the PIC and/or IPIC of their choice at the time an order is placed for service. If a PIC and/or IPIC is not chosen at the time the order for service is submitted, the Customer may access the interexchange carrier of choice by dialing the appropriate 10XXX or 101XXXX carrier identification code. The full nonrecurring IPIC charge is applicable when an intraLATA IPIC is ordered separately from the interLATA PIC change and/or when a Customer pre-subscribes to different carriers, at the same time, for interLA T A and intraLA T A service. If the Customer changes both PIC and IPIC at the same time, to the same Interexchange Carrier (IC), Competitive Local Exchange Carrier (CLEC) or Incumbent Local Exchange Carrier (ILEC), the Company will bill the Customer the full nonrecurring PIC change charge and one-half of the respective IPIC change charge. The Company will make post conversion charges in the Customer s PIC or IPIC assignment pursuant to carrier provided list of customers. Should a Customer dispute authorization of the change within 90 days of the PIC or IPIC assignment, and if the carrier cannot produce a letter of agency of confinnation from the Customer, the Company will place the Customer on the previous carrier s network where possible and the carrier will be billed one Unauthorized PIC or IPIC charge, for the change to the disputed carrier and one PIC or IPIC change charge for placing the Customer on the carrier network of his/her choice. Advice Letter No. Idaho Issued: March 12, 2001 Page 120 Release 1 Effective: March 27, 2001 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Boise, I dalto' SECTION 14 - EQUAL ACCESS 14.1 EQUAL ACCESS CARRIER SELECTION PROCESS (Cont'd) If the carrier produces the letter of agency or confmnation of choice within thirty (30) days of the Company request, the Customer will be billed two (2) PIC or IPIC charges in lieu of charges to the carrier. Nonrecurring charges are only applicable if a change in a Customer or agent's carrier selection has been implemented in the switch. 14.1.1 RATES PWOC Non-recurring Charge PIC/IPIC Change Charge - change made at the same time to the same IC, CLEC, or ILEC for both interLA T A and intraLA T A USWPIC $ 5. Unauthorized PIC or IPIC change UNWUNP I C $10. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12, 2001 Page 121 Release 1 Effective: March 27, 2001 Boise, Idaho SECTION 15 - MISCELLANEOUS SERVICE CHARGES 15.MISCELLANEOUS CHARGES 15.1.1 EARLY TERMINATION CHARGES If a Customer tenninates service prior to the expiration date of the tenn of a contract, the Customer will be required to pay an early tennination charge in accordance with the Customer s contract for service. 15.1.2 THIRD PARTY VENDOR CHARGES Customers may also be charged for certain charges incurred by Pac-West in obtaining services (at the Customer s request) from third party vendors. At the earliest opportunity, the Customer will be advised of the nature of the charges and the estimated amount of the charges. 15.1.3 SERVICE RESTORATION A nonrecurring charge will be applied to reestablish service if service is interrupted due to nonpayment of exchange service, toll service or other regulated charges, but an order providing for complete disconnection has not been completed. The following charge will be applied unless a charge for restoral of service is included in a specific service s section of this price list. Additionally, all charges up to the date of the suspension are due prior to restoral of service. Once a disconnection order has been completed, service will be reestablished only upon the basis of a new application for service in addition to any charges for regulated services due up to the date of suspension. Charge - Each line restored $20. 15.1.4 NON-SUFFICIENT FUNDS CHARGES This charge applies when a check has been returned by the bank for non-payment. Charge NSF Check Charge $10. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretarv ACCEPTED FOH FILING MAR 2 7 2001 Idaho Issued: March 12 2001 Page 122 Release 1 Effective: March 27 , 2001 Boise, Idaho SECTION 15 - MISCELLANEOUS SERVICE CHARGES 15.1 MISCELLANEOUS CHARGES (Cont' 15.1.5 SERVICE ORDER CHARGE To process an order for service not specified elsewhere in this price list. PWOC Charge Flat Rate Business Service SOC PBX Service SOC DID Service SOC $25. $25. $25. 15.1.6 CUSTOM NUMBER SERVICE Description This service is applicable for telephone number assignment when the Customer requests a telephone number other than the initial one offered by the Company. If the telephone number requested is available, the Company may assign the number to the Customer. Custom Number Service rates and charges are not applicable to 800 and 976 Service. Terms and Conditions The Company will offer up to five numbers for Customers to choose from at no charge. If the Customer requests further or more specific number choices and accepts a number offered, the Charge specified in C. following, will apply. Custom Number nonrecurring charges will not apply when the Customer requests assignment of the same number within one year of termination. The Company reserves and retains the right: To discontinue, change or reassign telephone numbers in any exchange area whenever it deems it necessary or appropriate in the conduct of its business, or in accordance with the rules and terms and conditions of the Company. If this should occur within a one year period following assignment, the Custom Number nonrecurring charges will be refunded to the Customer. To reject any request for telephone numbers. Of ownership of all telephone numbers and prohibits the assignment or the use of a telephone number by or from any Customer to another. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILiNG MAR 2 7 2001 Idaho Issued: March 12, 2001 Page 123 Release 1 Effective: March 27, 2001 Boise, Idaho SECTION 15 - MISCELLANEOUS SERVICE CHARGES 15.MISCELLANEOUS CHARGES (Cont'd) 15.1.6 CUSTOM NUMBER SERVICE (Cont'd)B. Terms and Conditions (Cont'd) The company shall in no event be liable to any Customer for direct, indirect or consequential damages caused by a failure of service, change of number or assignment of a requested number to another Customer whether prior to or after establishment of service. In no event shall the Company be liable to any person, fIrm or corporation for any amount greater than such person, fIrm or corporation has actually paid to the Company for Custom Number Service. Telephone number requests for a specific telephone number are granted providing the requested telephone number is available, i., unassigned, ready to be assigned and no equipment limitations exist. Requests for a specific telephone number will be honored on a fIrst-come, fIrst-served basis. In the event that a request for a specific number is granted and that number is inadvertently assigned to some other Customer, the liability of the Company is limited to a refund of any nonrecurring charges paid for that number by the Customer whose request could not be fulfilled. The rules and terms and conditions specified in Section 2 for assigning numbers are also applicable. Charges PWOC Each number requested and provided - Business RNCSP Nonrecurring Charge $250. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOF~ FiLING MAR 2 7 2001 Idaho Issued: March 12, 2001 Page 124 Release 1 Effective: March 27 2001 Boise, Idaho SECTION 15 - MISCELLANEOUS SERVICE CHARGES 15.MISCELLANEOUS CHARGES (Cont'd) 15.1.7 CHANGE TELEPHONE NUMBER The Customer has not property right in the telephone number nor any right to continuance of service through any particular CO, and the Company may change the telephone number or CO designation of a Customer whenever it considers it desirable in the conduct of business. In any case where exiting service is continued for a new Customer, the telephone number may be retained by the new Customer only if the fonner Customer consents and an arrangement acceptable to the Company is made to pay all outstanding charges against the service. The following nonrecurring charge applies to change a telephone number of a CO line or trunk at the Customer s request. No charge applies to change the telephone number due to annoyance calls, or Company initiated number changes. Nonrecurring Charge -each business number $20. 15.1.8 TOLL RESTRICTION Description Toll Restriction provides for exchange access lines and trunks to be restricted from dialing billable toll calls. Local directory assistance calls are allowed. Attempted violation of the restrictions are routed to an announcement. This service is offered, subject to the availability of existing CO facilities, to individual line businesses and dial switching type Customers. Provision of toll restriction does not alleviate Customer responsibility for completed toll calls. Rates and Charges Rates and charges for multiline business Customer s have been detariffed pursuant to Docket No. 86-049-17. The following rates and charges apply to single line business Customers. PWOC Monthly Rate Nonrecurring Charges Business, per line or trunk arranged RTY $3.$27. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho P~blic Utilities Commission OffIce of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12 2001 Page 125 Release 1 Effective: March 27, 2001 Boise. Idaho SECTION 15 - MISCELLANEOUS SERVICE CHARGES 15.1 MISCELLANEOUS CHARGES (Cont'd) 15.1.9 INTERCEPT SERVICES Description Basic Intercept Service Basic Intercept Service includes all intercept recordings that do not provide the new number infonnation. New Number Referral Service New Number Referral Service includes all intercept recordings that provide the new number infonnation. Split Referral Intercept Service Split Referral Intercept Service provides for calls to the disconnected number to be routed to the Operator who will challenge the incoming call and provide the new number infonnation dependent on the caller s response. Tenns and Conditions Intercept services apply to temporary or pennanently disconnected numbers, including telephone number changes. Intercept services are offered up to twelve (12) months for business customers. Intercept services are subject to the availability of the disconnected number and availability of CO facilities. The minimum billing period for Split Referral is three months. The Company will be held hannless from any claims that may arise out of the Company provision of Intercept Services. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12 2001 Page 126 Release 1 Effective: March 27 2001 Boise, Idaho SECTION 15 - MISCELLANEOUS SERVICE CHARGES 15.1 MISCELLANEOUS CHARGES (Cont'd) 15.1.9 INTERCEPT SERVICES (Cont'd) Rates and Charges The following nonrecurring charges apply to Intercept Service on a per line basis dependent upon the number of months provided. Basic Intercept Service and New Number Referral Service are provided at no charge. PWOC Nonrecurring Charge Split Referral Intercept Service Business Service - Three months - Six months - Nine months - Twelve months SlW3X S 1 WSX S 1 W9X SlWTX $ 90. $180. $270. $365. 15.1.10 CUSTOMER REQUESTED SERVICE CHANGES This charge applies to orders for Customer requested changes to the class, type or grade of service not specified elsewhere in this price list. Nonrecurring Charge per business line or trunk $25. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho Public Utilities Commission Office of the Secietary ACCEPTED FOR FILING MAR 2 7 2001 Idaho Issued: March 12, 2001 Page 127 Release 1 Effective: March 27, 2001 Boise, Idaho SECTION 15 - MISCELLANEOUS SERVICE CHARGES 15.MISCELLANEOUS CHARGES (Cont' 15.1.11 SUPERSEDURE The Company will permit a change in the identity of the Customer to a working service, provided that the new Customer meets the Company s credit and other eligibility criteria and the new Customer s use of the service is in accordance with applicable price list provisions. In cases where the service subject to supersedure is provided pursuant to an existing contract, the new Customer must agree to accept all obligations under the contract, including, but not limited to, any charges for early tennination. Supersedure will not become effective until the Company receives notice from the outgoing Customer agreeing to supersedure aJ).d arrangements satisfactory to the Company are made to assure payment of all obligations due prior to supersedure. The Supersedure charge covers the change in billing only. All requests for changes in service at the time of supersedure are subject to normal charges. Charge per line or DSO equivalent channel $7. 15.1.12 900 SERVICE ACCESS RESTRICTION Description 900 Service Access Restriction enables exchange access line Customers to prohibit dialing of calls with the 900, 960 and 976 prefIXes. Terms and Conditions This service is offered subject to the availability of existing CO facilities. 900 Service Access Restriction is available to single party service, PBX trunks and Centron service. Rates and Charges The nonrecurring charge does not apply to Customers subscribing to 900 Service Access Restriction prior to the effective date of September 1 , 1988, who request to change existing restriction services to prohibit only calls with the prefIX of960. Advice Letter No. Pac-West Telecomm, Inc Facilities Based and Resale Intrastate Competitive Exchange and Network Services Tariff Idaho P~bljc Utilities Commission Office of the Secretary ACCEPTED FOR FfLING MAR 2 7 2001 Idaho Issued: March 12 2001 Page 128 Release 1 Effective: March 27, 2001 Boise, Idaho SECTION 15 - MISCELLANEOUS SERVICE CHARGES 15.MISCELLANEOUS CHARGES (Cont' 15.1.12 900 SERVICE ACCESS RESTRICTION (Cont'd) Rates and Charges (Cont'd) PWOC Monthly Non-recurring Rate Charge Restriction of calls with the prefIX of900, 976 and 960, per line - Initial installation TVXN N/A N/A - Subsequent installation within a 12 month period on same line TVXN N/A $8. Restriction of calls with the prefIX of 960, per line - Initial installation R TVXP N/A N/A - Subsequent installation within a 12 month period on same line R TVXP N/A $8. 15.1.13 TIME AND MATERIAL BASIS CHARGE Time and Material Basis Charges apply to accommodate a specific Customer request that involves labor which is not covered in any other section of this price list. PWOC Non-recurring Chargl First If2 hour or fraction thereof ALGXX $95. Each additional If2 hour or fraction thereof ALG 1 X $47. 15.1.14 MAINTENANCE OF SERVICE CHARGE The Customer shall be responsible for payment of a Maintenance of Service charge when a Customer reports a trouble to the Company for clearance, and no trouble is found in the Company s facilities and the Company dispatches personnel to the Customer s premises, and the trouble is in equipment or communications systems provided by other than the Company. No credit allowance will be applicable for the interruption involved if the Maintenance of Service charge applies. Failure of Company personnel to find trouble in Company facilities will result in no charge if the trouble is actually in those facilities, but not discovered at the time. PWOC Charge per premises visit L TESK $85. Advice Letter No.