20100326Illustrative Tariff.pdf

PRIEST RIVER TELECOM, LLC.
I.P.U.C PRICE LIST
March 2009
By Corey George, President
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PRIEST RIVER TELECOM, LLC
Schedule of
GENERAL REGULATIONS FOR EXCHANGE SERVIC-E
Applying to the Local Exchange
Services and Facilties of this Company
in the State of Idaho
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1010 MAR 26 PH 3: 0 l
PRIEST RIVER TELECOM, LLC.
I.P.U.C PRICE LIST
TABLE OF CONTENTS
APPLICATION OF PRICE LIST............................................................................................................................................. 5
CONTACT INFORMATION.................................................................................................................................................7
DEFINITIONS ........................................................................................................................................................................ 8
REGULATIONS.................................................................................................................................................................... 10
1. Undertaking of the Company..................................................................................................................................... 10
1.1 Scope.................................................................................................................................................................... 10
2. Shortage of Equipment or Facilities........................................................................................................................... 10
3. Selection of Transmission .......................................................................................................................................... 10
4. Notification of Service-Affecting Activities ................................................................................................................ 11
5. Provision of Equipment and Facilities........................................................................................................................ 11
6. Terms and Conditions ................................................................................................................................................ 11
7. Non-routine Installation and Special Construction ................................................................................................... 11
7.1 Non-Routine Installation...................................................................................................................................... 11
7.2 Special Construction ............................................................................................................................................ 11
8. Ownership of Facilities............................................................................................................................................... 12
9. Rights-of-way ............................................................................... .............................................................................. 12
10. Liability ..................................................................................................................................................................... 13
10.1 Liability of the Company .................................................................................................................................... 13
10.2 Determination of Liability .................................................................................................................................. 13
11. Indemnification ........................................................................................................................................................ 13
12. Conflicts Between Price List and Commission Rules ............................................................................................... 13
13. Allowances for Interruptions in Service................................................................................................................... 14
13.1 Credit for Voice Service Interruptions ............................................................................................................... 14
13.2 Credit for Data Service Interruptions................................................................................................................. 14
13.3 Limitations on Allowances ................................................................................................................................. 15
March 2009
By Corey George, President
PRIEST RIVER TELECOM, LLC.
I.P.U.C PRICE LIST
14. Obligations of the Customer. .......... .............. ....... .................................. .................................................................. 15
15. Prohibited Uses........................................................................................................................................................ 16
15.1 Abuse .................................................................................................................................................................16
15.2 Fraudulent Use................................................................................................................................................... 16
16. Payments ................................................................................................................................................................. 16
16.1 Customer Obligations ........................................................................................................................................ 16
16.2 Disputed Bills .....................................................................................................................................................17
16.3 Payment Arrangements .........................................:........................................................................................... 17
17. Taxes, Charges. Fees ................................................................................................................................................18
18. Deposits .......................... ....... ...... ..................... ...................................... ................................................................. 18
19. Refusal or Termination of Services ..........................................................................................................;............... 18
19.1 Grounds for Refusal to Establish Service ...;....................................................................................................... 18
19.2 Grounds for Termination with Written Prior Notice ......................................................................................... 19
19.3 Without Written Notice to the Customer.......................................................................................................... 19
19.4 Notice of Disconnection..................................................................................................................................... 20
19.5 Customer Cancellation of Service ...................................................................................................................... 21
20. Restoration of Service..............................................................................................................................................21
21. Assignment ..............................................................................................................................................................21
22. Promotions .............................................................................................................................................................. 21
23. E911.........................................................................................................................................................................21
24. Public Notice ............................................................................................................................................................ 21
LOCAL EXCHANGE SERVICES AND OTHER SERViCES.......................................................................................................... 23
1. General....................................................................................................................................................................... 23
2. Service Descriptions................................................................................................................................................... 23
2.1 DataDS1 Service...................................................................................................................................................23
2.2 DataPRI Service .................................................................................................................................................... 25
March 2009
By Corey George, President
PRIEST RIVER TELECOM, LLC.
I.P.U.C PRICE LIST
2.3 Direct Inward Dialing Service ............................................................................................................................... 26
2.4 Number Services .................................................................................................................................................. 28
2.5 Idaho USF Surcharges .......................................................................................................................................... 28
Rates and Charges ............................................................................................................................................................. 29
March 2009
By Corey George, President
PRIEST RIVER TELECOM, LLC.
I.P.U.C PRICE LIST
APPLICA T/ON OF PRICE LIST
PRIEST RIVER TELECOM, LLC. (hereinafter "The Company") has been authorized by the Idaho Public
Utilities Commission (Idaho PUC) to provide competitive local exchange and interexchange services.
This price list sets forth the service offerings, rates, terms and conditions applicable to the furnishing of local
exchange services to residential and small business customers within the Cour d'Alene, Idaho, Service Area.
The rates and rules contained herein are subject to change pursuant to the rules and regulations of the Idaho
PUC.
March 2009
By Corey George, President
PRIEST RIVER TELECOM, LLC.
I.P.U.C PRICE LIST
EXPLANATION OF SYMBOLS. REFERENCE MARKS. AND ABBREVIATIONS OF TECHNICAL TERMS
USED IN THIS PRICE LIST
The following symbols shall be used as set out below to describe specific changes made to the original price
list.
C -
D -
I -
M -
N -
R
S -
T -
March 2009
By Corey George, President
Indicates a changed listing, rule, or condition, which may affect
rates or charges
Indicates discontinued material, including a listing, rate, rule or
condition
Indicates an increase
Indicates that the material has been relocated to-another part of
price list schedules with no change in text, rate, rule or condition
Indicates new material including listing, rate, rule or condition
Indicates a reduction
Indicates reissued matter
Indicates a change in wording of text, but not a change in rate,
rule or condition.
PRIEST RIVER TELECOM, LLC.
I.P.U.C PRICE LIST
CONTACT INFORM A T/ON
PRIEST RIVER TELECOM, LLC.
312 6th Street
Priest River, ID 83856
Phone: [phone]
Fax: [phone]
regu latory§priestrivertelecom. com
Customer Contact -
For establishment of service, complaints and inquires regarding service and billng, or reporting or
inquiring about network outages or service problems.
Customer Service: [phone]
Maintenance: [phone]
Commission Contact -
For complaints, inquiries and matters concerning rates and price lists.
Corey George
312 6th Street
Priest River, ID 83856
Phone: [phone]
Fax: [phone]
corey§priestrivertelecom .com
March 2009
By Corey George, President
PRIEST RIVER TELECOM, LLC.
I.P.U.C PRICE LIST
DEFINITIONS
The following words and terms when used in this price list shall have the meaning set out by this section.
Access Lines: Telephone facilities which permits access to and from the Customer's premises and the
telephone exchange or serving central offce.
Advance Payment: A payment required before the start of service. Advanced payment may consist of any
required construction cost, all appropriate non-recurring charges, and an estimate of the first month's
recurring charges. Advance Payments wil be applied to the first bil rendered by Company following
implementation of services.
Agent: A business representative authorized by the Company to bring about, modify, affect, accept
performance of, or terminate contractual obligations between the Company and its applicants or Customers.
Applicant: A person who applies for telecommunications service. Includes persons seeking reconnection of
service after Company-initiated termination.
Application: A request made in writing for telephone service.
Authorized User: A person, firm or corporation that is authorized by the Company to be connected to the
service of the Customer or joint user.
Automatic Number Identification (ANI): The automatic transmission of a callng part's biling account
telephone number to a local exchange Company, interexchange carrier or a third part subscriber. The
primary purpose of ANI is for biling of toll calls.
Basic Rate Area: A specific geographic area, within which the schedule rates for local exchange service
apply without exchange line mileage and without special rates in lieu of mileage.
Central Office: Company facilities where subscriber lines are connected to each other through switching
equipment for placing local and long distance telephone calls.
Company or Name of Company: PRIEST RIVER TELECOM, LLC.
Customer or Subscriber: The person, firm or corporation that orders service and is responsible for the
payment of charges for that service and for compliance with the Company's regulations related to that
service.
Direct Inward Dialing (DID): Allows incoming calls from the exchange or toll network to reach specific stations
without attendant assistance or intervention.
Nonlisted Service: A directory listing service wherein a Customer is not listed in the published directory, but is
listed in the directory assistance database.
Nonpublished Service: A directory listing service wherein-a Customer is not listed in the published directory
or in the directory assistance database.
Recurring Charges: The charges to a Customer for services, facilities and equipment, which recur monthly for
the agreed upon duration of the service.
March 2009
By Corey George, President
PRIEST RIVER TELECOM, LLC.
I.P.U.C PRICE LIST
Residential Service: Telephone Service provided to customers when the actual or obvious use is for domestic
purposes.
Service Commencement Date: The first day following the date on which the Company notifies the Customer
that the requested service or facility is available for use, unless the Customer refuses to accept service
because it does not conform to the standards set forth in the Service Order or in this price list, in which case
the Service Commencement Date is the date on which the Customer accepts service. The Company and the
Customer may agree on a substitute Service Commencement Date.
Service Order: The written order for Services executed by the Customer and the Company in the format
devised by the Company. The signing of a Service Order by the Customer and acceptance by the Company
initiates the obligations of the respective-parties as set forth therein and pursuant to this price list; except that
the duration of the service is calculated from the Service Commencement Date.
Shared: A facility or equipment system or subsystem that can be used simultaneously by several Customers.
Small Business Service: Telephone service provided to businesses with five (5) or fewer lines.
March 2009
By Corey George, President
PRIEST RIVER TELECOM, LLC.
I.P.U.C PRICE LIST
REGULATIONS
1. Undertaking of the Company
1.1 Scope
1.1.2 The Company undertakes to furnish local exchange communications service
pursuant to the terms of this price list.
1.1.2 The services offered herein may be used for any purpose. There are no
restrictions on sharing or resale of the Company's services. However, the Customer
remains liable for all obligations under this price list even if such sharing or resale
arrangements exist regardless of the Company's knowledge of these arrangements. If
service is jointly ordered by more than one Customer, each is jointly and severally
liable for all obligations.
1.1.3 The services the Company offers shall not be used for any unlawful purposes or
for any use for which the Customer has not obtained all required governmental
approvals, authorizations, licenses, consents and permits.
1.1.4 Company services may be connected to the services or facilities of other
communications carriers only when authorized by and in accordance with the terms
and conditions of any price lists of such other communications carriers.
1.1.5 The services of the Company are furnished for the transmission of voice
communications but may also be used for data, facsimile, signaling, metering, or other
similar communications, subject to the transmission capabilities of the technologies or
combination of technologies available. Service is available twenty-four hours a day,
seven days a week.
2. Shortage of Equipment or Facilities
The furnishing of service under this price list is subject to the availability on a continuing basis of all
facilities necessary to provide the service. Services will be provided using company owned or leased
facilities.
3. Selection of Transmission
The Company selects arranges for the channels and/or service components and underlying network
facilities used to provide service. The Company may modify or change the channels, service
components and underlying Company facilities or the underlying carrier at any time subject to Part 68
of the FCC's Rules and Regulations and this price list.
March 2009
By Corey George, President
PRIEST RIVER TELECOM, LLC.
I.P.U.C PRICE LIST
4. Notification of Service-Affecting Activities
The Company will provide the Customer with reasonable notification of service-affecting
activities that may occur during the normal operation of its business. Such activities may
include, but are not limited to, equipment or facilities additions, removals or rearrangements
and routine preventive maintenance. Generally, such activities are not specific to an individual
Customer but affect many Customers' services. No specific advance notification period is
applicable to all service-affecting activities. The Company will work cooperatively with the
Customer to determine reasonable notification requirements. Notification to the Customer may
not be possible with some emergency or unplanned service-affecting conditions, such as an
outage resulting from cable damage.
5. Provision of Equipment and Facilities
5.1 The Company shall make a reasonable effort to provide service to a Customer on or
before a particular date, subject to the provisions of and compliance by the Customer with the
regulations contained in this price list.
5.2 The Company shall make a reasonable effort to maintain facilities that it furnishes to the
Customer. The Customer shall not, and the Customer shall not permit others to, rearrange,
disconnect, remove, attempt to repair or otherwise interfere with any of the facilities installed
by the Company, except upon the written consent of the Company.
6. Terms and Conditions
6.1 Service is provided on a minimum term basis of at least one month, using 24-hours per
day for each day of the month. For purposes of this price list, a month is considered to have
thirty days. All calculations of dates set forth in this price list shall be based on calendar days,
unless otherwise specified herein.
6.2 This price list shall be interpreted and governed by the laws of the State of Idaho and the
Rules issued by the Idaho Public Utilities Commission.
7. Non-routine Installation and Special Construction
7.1 Non.Routine Installation
At the Customer's request, installation maintenance may be performed outside the
Company's regular business hours or in hazardous locations. In such cases, charges
based on cost of the actual labor, material, or other costs incurred by or charged to the
Company wil apply.
7.2 Special Construction
Subject to the agreement of the Company, special construction of facilities may be
undertaken on a reasonable effort basis at the request of the Customer. Special
construction may include that construction undertaken:
March 2009
By Corey George, President
PRIEST RIVER TELECOM, LLC.
I.P.U.C PRICE LIST
(a) where facilties are not presently available;
(b) of a type other than that which the Company would normally utilze in the
furnishing of its service;
(c) over a route other than that which the Company would normally utilize in the
furnishing of its services;
(d) in a quantity greater than that which the Company would normally utilze in
the furnishing of its services;
(e) on an expedited basis;
(f) on a temporary basis until permanent facilities are available;
(g) involving abnormal costs; or
(h) in advance of normal construction.
Special construction will be undertaken at the discretion of the Company consistent with
budgetary responsibilities and consideration for the effect on Company's other Customers and
contractual responsibilities.
7.3 If required by the Company, the Customer shall make an advance payment before
services are furnished and such advance payment wil be credited to the Customer's initial bilL.
The Company may require such an advance payment when additional costs are incurred to
perform special or extraordinary construction to provide services required by the customer.
8. Ownership of Facilities
Title to all facilities and equipment, and related plans and proposals, provided by the Company
in furnishing service remains with the Company, its agents or contractors. Such facilities and
equipment, plans and proposals shall be returned to the Company by the Customer whenever
requested, within a reasonable period following the request and in as good condition as
reasonable wear wil permit.
9. Rights-of-way
Provisioning of the Company's services is subject to and contingent upon the Company's
abilty to obtain and maintain rights-of-way and access to public and private property
necessary for installation of the facilities used to provide the Company's services to the
Customer's service point as agreed to by the Company.
March 2009
By Corey George, President
PRIEST RIVER TELECOM, LLC.
I.P.U.C PRICE LIST
10. Liability
10.1 Liabilty of the Company
The liability of the Company for damages arising out of mistakes, omissions,
interruptions, delays, or errors or defects in transmission occurring in the course of
furnishing a service and not caused by the negligence of the customer, shall in not
event, exceed an amount equivalent to the proportionate charge to the customer for
the period of service during which such mistake, omission, interruption, delay, or error
or defect in transmission occurs.
When the facilities of other companies are used in establishing connections to points
not reached by the Company's facilities, the Company is not liable for any act or
omission of the other company or companies.
The Company is not liable for any unavoidable damage to the customer's premises
resulting from the attachment of its equipment and associated wiring on such
premises, or the installation or removal thereof.
The Company wil make no refund of overpayments by the customer unless the claim
for such overpayment together with proper evidence be submitted within three years
from the date of the alleged overpayment.
10.2 Determination of Liabilty
The included tariff language does not constitute a determination by the Commission
that a limitation of liability imposed by the Company should be upheld in a court of law.
Acceptance for filing by the Commission recognizes that it is a court's responsibility to
adjudicate negligence and consequential damage claims. It is also the court's
responsibility to determine the validity of the exculpatory clause.
11. Indemnification
In return for the use of Services provided by the Company., the Customer agrees to defend,
indemnify and hold the Company, its Directors, Officers, Employees, and Affliates harmless
from any and all liabilities, costs, expenses, including reasonable attorneys' fees related to or
arising from the Customer's use of the Service, including the Customer's Children's use, the
Customer's Guests' use, the Customer's Employees' use and the use of all others Persons
having access to the Customer's Service.
12. Conflicts Between Price List and Commission Rules
If this Price List contains provisions that deny or restrict a Customer's rights otherwise
protected by Commission rules, Commission rules supersede any conflcting tariff or price list
provisions that deny or restrict any of those rights, unless otherwise ordered by the
Commission, court order, or statute.
March 2009
By Corey George, President
PRIEST RIVER TELECOM, LLC.
I.P.U.C PRICE LIST
13. Allowances for Interruptions in Service
A credit allowance wil be given for interruptions of service, subject to the provisions of this
section.
13.1 Credit for Voice Service Interruptions
A credit allowance will be made when an interruption in service occurs. An interruption
in service is considered to exist when the local service quality deteriorates to such an
extent that the customer cannot make local calls or cannot receive local calls or cannot
use the service for voice grade communications because of cross talk, static or other
transmission problem.
An interruption period begins when the Customer reports a circuit, service or facility to
be interrupted and releases it for testing.
13.1.1 The Company must restore service: within sixteen (16) hours after the report of
the outage if the customer notifies the telephone company that the service outage
creates an emergency; or
13.1.2 within 24 hours after the report of the outage if no emergency exists.
13.1.3 Outages reported between noon on Saturday and p.m. on the following Sunday
must be restored within fort-eight (48) hours or by p.m. on the following Monday,
whichever is sooner.
13.1.4 If the Company does not restore service within the times required by this
paragraph, the Company wil credit the customer's account for an amount equal to the
monthly rate for one (1) month of basic local exchange service.
13.2 Credit for Data Service Interruptions
A credit allowance wil be made when an interruption in service occurs. An interruption
in service is considered to exist when the service quality deteriorates to such an extent
that the customer cannot pass data traffc between the endpoints dictated in the
service contract.
An interruption period begins when the Customer reports a circuit, service or facility to
be interrupted and releases it for testing.
13.2.1 The Company must restore service: within sixteen (16) hours after the report of
the outage if the customer notifies the telephone company that the service outage
creates an emergency; or
13.2.2 within 24 hours after the report of the outage if no emergency exists.
13.2.3 Outages reported between noon on Saturday and p.m. on the following Sunday
must be restored within forty-eight (48) hours or by p.m. on the following Monday,
whichever is sooner.
March 2009
By Corey George, President
PRIEST RIVER TELECOM, LLC.
I.P.U.C PRICE LIST
13.2.4 If the Company does not restore service within the times required by this
paragraph, the Company wil credit the customer's account for the prorated amount of
the monthly rate for one (1) month of service.
13.3 Limitations on Allowances
No credit allowance wil be made for:
13.2.1 interruptions due to the negligence of the Customer, or noncompliance with, or
acts of omission regarding the provisions of this price list by the Customer, authorized
user or joint user;
13.2.2 interruptions of service during any period in which the Company is not given full
and free access to its facilities and equipment for the purpose of investigating and
correcting interruptions;
13.2.3 interruptions of service during a period when the Customer has released service
to the Company for maintenance purposes or for implementation of a Customer order
for a change in service arrangements; or
13.2.4 interruption of service due to circumstances or causes beyond the control of the
Company and affecting large groups of customers.
14. Obligations of the Customer
14.1 The Customer shall provide at no charge, as specified by the Company, any personnel,
equipment, space, power, heating and air conditioning needed to operate, and maintain a
proper operating environment for the Company's facilities and equipment installed on the
Customer's premises
14.2 Upon suitable notification to the Customer, and at a reasonable time, the Company may
make such tests and inspections as may be necessary to determine that the Customer is
complying with the requirements set forth herein for the installation, operation, and
maintenance of Customer-provided facilities, equipment, and wiring in the connection of
Customer-provided facilities and equipment to Company-owned facilities and equipment.
14.3 If the protective requirements for Customer-provided equipment are not being complied
with, the Company may take such action as it deems necessary to protect its facilities,
equipment, and personneL. The Company will notify the Customer promptly if there is any
need for corrective action. Within ten days of receiving this notice, the Customer must take this
corrective action and notify the Company of the action taken. If the Customer fails to do this,
the Company may take whatever additional action is deemed necessary, including the
suspension of service, to protect its facilities, equipment and personnel from harm.
March 2009
By Corey George, President
PRIEST RIVER TELECOM, LLC.
I.P.U.C PRICE LIST
15. Prohibited Uses
The Customer shall not use or allow the use of the Company's facilities or equipment installed
at the Customer's premises for any purpose other than that for which the Company provides it,
without the prior written consent of the Company.
15.1 Abuse
The abuse of Company Services is prohibited. Abuse includes, but is not limited to, the
following activities:
(a) Using service to make calls that might reasonably be expected to frighten,
torment, or harass another.
(b) Using service in such a way that it interferes unreasonably with the use of
Company services by others.
15.2 Fraudulent Use
The fraudulent use or the intended or attempted fraudulent use of service is prohibited
and can result in the discontinuance of services as set out by this price list. Fraudulent
use consists of using or attempting to use service with the intent to avoid the payment,
either in whole or in part, of the price listed charges for the service including but not
limited to:
(a) rearranging, tampering with, or making connections not authorized by this
price list to any network components used to furnish service; or
(b) using fraudulent means or devices, tricks, schemes, false or invalid
numbers, false credit devices, or electronic devices.
16. Payments
16.1 Customer Obligations
16.1.1 The Customer shall pay outstanding charges in full within 21 days of the invoice
date. Charges normally wil be invoiced in advance, with monthly recurring charges
invoiced on or about the first of the month for which the charges apply. Amounts not
paid within 30 days after the date of the invoice are considered delinquent.
16.1.2 The Customer shall pay all charges for use of the service by any persons
whether or not authorized by the Customer, except in those instances where it has
been determined that the Customer's present and former employees, agents and
authorized users were not responsible for calls biled to the Customer via third part
billng and the Company did not verify that the charges for the call would be accepted.
The Customer is not responsible for unauthorized use of service to the extent such use
is proximately caused by the Company's wilful or negligent act.
March 2009
By Corey George, President
PRIEST RIVER TELECOM, LLC.
I.P.U.C PRICE LIST
16.2 Disputed Bils
16.2.1 Any Customer who disputes a portion of a bil rendered for Company services
shall pay the undisputed portion of the bil and notify the Company that such unpaid
amount is in dispute within thirty (30) days of receipt of the bilL. If such notice is not
received by the Company within thirty (30) days as indicated above, the Company shall
consider the bill statement to be due and payable in full by the Customer. Payment of
the amount due by the Customer does not constitute a waiver of the Customer's rights
under the provisions of 31.41.01.204 to challenge any biling amount due or paid to the
Company.
16.2.2 In the event a Customer and the Company cannot resolve a billng dispute to
their mutual satisfaction, the Customer may contact the Idaho PUC and proceed in
accordance with the Idaho PUC's Rules. The address and telephone numbers for the
Idaho PUC are:
Idaho Public Utilities Commission
P.O. Box 83720
Boise Idaho 83720-0074
334-0300 (within the local callng area)
1-800-432-0369 (from outside the local calling area)
16.3 Payment Arrangements
16.3.1 When a Customer cannot pay a bil in full, the Company may continue to serve
the Customer if the Customer and the Company agree on a reasonable portion of the
outstanding bill to be paid immediately, and the manner in which the balance of the
outstanding bil wil be paid.
16.3.2 In deciding on the reasonableness of a particular agreement, the Company wil
take into account the Customer's ability to pay, the size of the unpaid balance, the
Customer's payment history and length of service, and the amount of time and reasons
why the debt is outstanding.
16.3.3 Payments are to be applied to the undisputed balance owed by the Customer. A
Customer may designate how a payment insufficient to pay the total balance due shall
be applied. If applicable, and in the absence of instructions from the Customer, a
partial payment shall be allocated first to local exchange services. (See
IDAPA.31.41.01 Rule 306.06.) Such payments shall be applied first to the oldest
undisputed balances.
16.3.4 If a Customer fails to make the payment agreed upon by the date that it is due,
the Company may, but is not obligated to, enter into a second payment arrangement.
16.3.5 A Customer's failure to pay for undisputed MTS charges biled by the Company
may result in loss of 0+, 0- and 1 + dialing access to MTS services until such time as
March 2009
By Corey George, President
PRIEST RIVER TELECOM, LLC.
I.P.U.C PRICE LIST
the customer pays the undisputed charges and applicable reconnection charges, if
any.
16.3.6 Customer failure to pay undisputed charges for other services may result in
discontinuance of those services.
17. Taxes, Charges. Fees
In addition to the rates and charges described in this price list, the Customer may be
responsible for payment of taxes, charges or fees ordered by the Idaho PUC, the Idaho State
Legislature, or local and county governments. When the Company is authorized to collect
such taxes, charges or fees the Customer, these taxes, charges and fees wil be itemized
separately on the Customer's bilL.
18. Deposits
The Company wil not require advance deposits.
19. Refusal or Termination of Services
If the Company intends to deny an available service to an applicant, the Company wil provide
the applicant with a written explanation of its refusal to serve. The written explanation shall
include:
a) the reasons for denial of the service;
b) actions the applicant may take in order to receive the denied service; and
c) a statement that the Customer may file an informal or formal complaint concerning
denial of the service with the Company or with the Idaho PUC.
19.1 Grounds for Refusal to Establish Service
The Company may refuse to establish service if any of the following conditions exist:
19.1.1 the applicant has an outstanding amount due to the Company-for similar
utility services and the applicant is unwiling to make acceptable arrangements
with the Company for payment;
19.1.2 a condition exists that, in the Company's judgment, is unsafe or
hazardous to the applicant, the general population, or the Company's
personnel, agents or facilities;
19.1.3 the applicant is known to be in violation of the Company's price lists fied
with the Commission;
March 2009
By Corey George, President
PRIEST RIVER TELECOM, LLC.
I.P.U.C PRICE LIST
19.1.4 the applicant fails to furnish such funds, suitable facilities, rights-of-way
which have been specified by the Company as necessary to and a condition for
providing service to the applicant; or
19.1.5 the applicant has falsified identity for the purpose of obtaining service.
19.2 Grounds for Termination with Written Prior Notice
Except as otherwise specified in this price list or Idaho PUC rules, the Company may,
upon reasonable notice to the Customer, discontinue services for any of the following
reasons:
19.2.1 for nonpayment of any undisputed amounts owing to the Company;
19.2.2 for services provided to premises that have been vacated by the Customer;
19.2.3 for tampering with the Company's property;
19.2.4 for violation of rules, service agreements, or filed price lists;
19.2.5 for use of Customer equipment which adversely affects the Company's property,
facilities, or service to its other Customers, or upon condemnation of any material
portion of the facilities used by the Company to provide service to a Customer, or if a
casualty renders all or any material portion of such facilities inoperable beyond feasible
repair; or
19.2.6 for fraudulent obtaining or use of service, including, but not limited to:
(a) providing false information to the Company regarding the identity, address,
creditworthiness, or current or planned use of common communications;
(b) using or attempting to use service by rearranging, tampering with, or making
connection to the Company's service where not authorized by this price list;
(c) using tricks, schemes, false or invalid numbers, false credit devices,
electronic devices; or
(d) any other fraudulent means or device.
19.3 Without Written Notice to the Customer
The Company may deny or discontinue the furnishing of any all to a Customer
immediately and without prior notice to the Customer and without the Customer's
permission for one or more of the following reasons:
19.3.1 Dangerous Condition. A condition immediately dangerous or hazardous
to the life, physical safety, or propert exists, or it is necessary to prevent a
violation of federal, state or local safety or health codes.
March 2009
By Corey George, President
PRIEST RIVER TELECOM, LLC.
I.P.U.C PRICE LIST
19.3.2 Ordered to Terminate Service. The Company is ordered to terminate
service by any court, the Idaho PUC, or any other duly authorized public
authority.
19.3.3 Services Obtained Illegally. The service(s) was (were) obtained, diverted
or used without the authorization or knowledge of the Company.
19.3.4 Customer Unable to be Contacted. The Company has tried dilgently to
provide reasonable notice to the Customer, but has been unsuccessful in its
attempt to contact the Customer.
19.3.5 Misrepresentation of Identity. The Customer has misrepresented the
Customer's identity for purposes of obtaining telephone service and either does
not have or has an inadequate security deposit on file with the Company.
19.3.6 for any governmental prohibition, or required alteration of the services
provided, or any violation of any applicable law or regulation, or unlawful use of
service or use of service for unlawful purposes, the Company may immediately
discontinue or suspend service.
19.4 Notice of Disconnection
19.4.1 Seven-Day Notice
Except as otherwise provided under the provisions of IDAPA 31.41.01.303.04
and 31.41.01.305, the Company wil mail to the Customer written notice of
termination at least seven (7) calendar days before the proposed date of
termination. The written notice wil contain the information required by
31.41.01.306.
19.4.2 Twenty-Four-Hour Notice
At least twenty-four (24) hours before actual termination, the Company will
diligently attempt to contact the Customer affected to apprise the Customer of
the proposed action and the steps to take to avoid or delay termination. Oral
Notice wil contain the same information as required by IDAPA 31.41.01.306.
19.4.3 Additional Notice
If the Company does not terminate service within seven (7) days after a
proposed termination date, and the matter is not the subject of a pending
complaint before the Idaho PUC, or if other arrangements have not been made
with the Customer, the Company wil again make a diligent effort to contact the
Customer to advise the Customer of the proposed action. If the Company has
not terminated service within twenty-eight (28) days of mailing a written notice
of termination, but stil intends to terminate, the Company wil again issue a
written notice as set out by subsection 19.4.1 of this price list, related to Seven-
Day Notice.
March 2009
By Corey George, President
PRIEST RIVER TELECOM, LLC.
I.P.U.C PRICE LIST
19.5 Customer Cancellation of Service
If the Customer cancels a service order or terminates service before the completion of
the term of service specified in the service order for any reason, the Customer agrees
to pay to the Company all costs, fees, and expenses reasonably incurred in connection
with special construction and with the term of service. In addition, the Customer may
be liable for termination charges up to a maximum amount equal to the total charges
applicable for the remaining term specified in the service order.
20. Restoration of Service
20.1 A reconnection charge shall be imposed on any Customer whose service has been
discontinued pursuant to the provisions of Section 19 of this price list. The Company reserves
the right to refuse to restore service until all amounts due have been paid.
20.2 Should the Customer request that service be restored during a period other than regular
working hours, such as evenings or weekends, the Customer may be required to pay an after-
hour charge for service reconnection.
21. Assignment
The Company may, without obtaining any further consent from the Customer, assign any of its
rights, privileges or obligations under this price list to any subsidiary, parent, or affliate of the
Company; pursuant to any sale or transfer of substantially all the business of the Company; or
pursuant to any financing, merger or reorganization of the Company. The Customer may,
upon prior written consent of the Company, which consent shall not be unreasonably withheld,
assign its rights, privileges or obligations under this price list to any subsidiary, parent, or
affiliate of the Customer; pursuant to any sale or transfer of substantially all the business of the
Customer; or pursuant to any financing, merger or reorganization of the Customer.
22. Promotions
The Company may provide promotional offerings from time to time. The Company wil notify
the Idaho PUC ten (10) days in advance of the rates, terms conditions of any such promotions.
23. E911
The Company will provide necessary Customer information to the incumbent local exchange
carrier for appropriate routing of E911 calls. The Company's switches wil be equipped with E9
1 1 trunks and all E911 traffc wil be switched by the Company to the incumbent local
exchange carrier for routing.
24. Public Notice
The Company shall give public notice of all proposed changes in rates. Public notice must be
reasonably designed to call the attention of Customers who are affected by the changes to the
March 2009
By Corey George, President
PRIEST RIVER TELECOM, LLC.
I.P.U.C PRICE LIST
proposed changes in rates. Legal advertisements alone will not be considered adequate public
notice. Individual notice to all Customers affected wil always constitute public notice.
March 2009
By Corey George, President
PRIEST RIVER TELECOM, LLC.
I.P.U.C PRICE LIST
LOCAL EXCHANGE SERVICES AND OTHER SERVICES
1. General
Local Exchange Services provides the Customer with connection to the public switched
telecommunications network. In addition, Local Exchange Service provides the Customer with a
unique telephone number address on the public switched telecommunications network. Each Local
Exchange Service enables the Customer to:
(a) receive calls from other stations on the public switched telecommunications network;
(b) access other services offered by the Company as set forth in this price list;
(c) access certain interstate and international callng services provided by the Company;
(d) access the Company's operators and business offices for service related assistance;
(e) access emergency services by dialing 0- or 9-1 -1 and
(f) access services provided by other common carriers which purchase the Company's
Switched Access Services as provided under the Company's Federal and State price lists or
price list, or which maintain other types of traffc exchange arrangements with the Company.
Direct Inward Dialed Exchange Services provides the Customer with connection to the public
switched telecommunications network. In addition, Direct Inward Dialed Exchange Service provides
the Customer with a unique telephone number address on the public switched telecommunications
network. Each Direct Inward Dialed Exchange Service enables the Customer to:
(a) receive calls from other stations on the public switched telecommunications network.
2. Service Descriptions
2.1 DataDS1 Service
2.1.1 Digital Architecture
DataDS1 differs in provisioning method and numbering format from end-to-end services. wil
be available the Company on a link basis rather than as an end-to-end service. This
architecture is intended to promote more efficient connectivity of analog and digital networks.
If the facility has been provisioned and is ready for use but the customer's related network
services are not ready, then the system wil not be functionaL.
DataDS 1 wil be available on a digital basis at the network interface at the customer's location.
Both the Company and the customer have joint responsibilties to ensure the proper
transmission of the provided services. Normal analog channel network interface specifications
wil be superseded by the electrical specifications on the 1.544 Mbps channel (DS 1) which is
actually terminated. Each digital channel provided wil have an identity only as a "time slot
March 2009
By Corey George, President
PRIEST RIVER TELECOM, LLC.
I.P.U.C PRICE LIST
within the DS1 ChanneL. Compatible digital to analog conversion equipment must be provided
by the customer to derive the desired analog services. Any Channel Service Units (CSU)
necessary for digital services are the responsibility of the customer.
2.1.2 Definitions
Channel Service Unit (CSU): The term CSU denotes a network channel terminating
equipment provided by the customer to terminate digital channel facilities at a customer's or
user's location.
DataDS1 Capacity: A DS1 signal between the customer location and the central office. This
digital link can be used to transport switched data services. DataDS1 is available in
increments of 24 digital channels.
DSO: The term DSO denotes a channel service expressed in terms of its digitally encoded data
bit rate in accordance with the North American hierarchy of digital signal levels. It is generally
referred to as having a 64 Kbps transmission bit rate signal, however, customer transmitted bit
rates are limited to 56Kbps.
DS 1 : The term denotes a channel service expressed in terms of its digitally encoded bit rate in
accordance with the North American hierarchy of digital signal levels. It has a 1.544 Mbps
transmission data rate and provides for the two-way simultaneous transmission of isochronous
timed bit stream format. Unframed signal formats are not permitted or compatible with
Company equipment.
2.1.3 Regulations
DataDS1 is subject to the availability of facilities from digital central offce equipment located in
a central office building owned or leased by the Company. Clear Channel Capacity wil be
provided where available.
DataDS 1 is available within an exchange where appropriate digital facilities are available as
determined by the Company. Service inquires wil be necessary to determine availability.
Special Construction Charges as specified in this Price List may be applicable.
All DataDS1 must be channelized in a single equipment location at the customer's location.
DataDS1 cannot be split between locations. Standard Network interfaces, without Integrated
Services Digital Network (ISDN) signaling and without any line type features, will be provided
by the Company for analog and digital services consistent with existing practices.
2.1.4 Application of Rates
The DataDS 1 Capacity rate is applicable to each DataDS 1.
The DataDS 1 Capacity element provides for the network facility to the customer location and
the central offce channelization.
DataDS1 Service is available on a month-to-month basis, or on a 12-, 24-, or 36-montlí term
commitment. A change from month-to-month to a term commitment wil incur a Records Only
Change Charge found in this Price List. In the event DataDS1 service is terminated by the
March 2009
By Corey George, President
PRIEST RIVER TELECOM, LLC.
I.P.U.C PRICE LIST
customer prior to the completion of the current term commitment period, the customer wil pay
the Early Termination Charge in the Price List.
Unless specified herein, rules and regulations contained elsewhere in this Price List are also
applicable to DataDS 1 Service.
2.2 DataPRI Service
2.2.1 Digital Architecture
DataPRI differs in provisioning method and numbering format end-to-end services. DataPRI
wil be available from the Company on a link basis rather than as an end-to-end service. This
architecture is intended to promote more efficient connectivity of analog and digital networks.
If the DataPRI facility has been provisioned and is ready for use but the customer's related
network services are not ready, then the system wil not be functionaL.
DataPRI will be available on a digital basis at the network interface at the customer's location.
Both the Company and the customer have joint responsibilities to ensure the proper
transmission of the provided services. Normal analog channel network interface specifications
wil be superseded by the electrical specifications on the 1.544 Mbps channel which is actually
terminated. Each digital channel provided will have an identity only as a "time slot" within the
ChanneL. Compatible digital conversion equipment must be provided by the customer to derive
the desired services. Any Channel Service Units necessary for digital services are the
responsibility of the customer.
2.2.2 Definitions
Channel Service Unit (CSU): The term CSU denotes a network channel terminating
equipment provided by the customer to terminate digital channel facilities at a customer's or
user's location.
DataPRI Capacity. A DS1 signal between the customer location and the central offce. This
digital link can be used to transport switched data services. DataPRI is available in increments
of 24 digital channels. The 24 channels may consist of 23 Integrated Services Digital Network
(ISDN) B-channels and 1 D-channel or 24 B-channels when more than one DataPRI is
terminated and at least two DataPRI include D-channels.
DSO: The term DSO denotes a channel service expressed in terms of its digitally encoded
data bit rate in accordance with the North American hierarchy of digital signal levels. It is
generally referred to as having a 64 Kbps transmission bit rate signal, however, customer
transmitted bit rates are limited to 56Kbps.
DS1: The term DS1 notes a channel service expressed in terms of its digitally encoded bitrate
in accordance with the North American hierarchy of digital signal levels. It has a 1.544 Mbps
transmission data rate and provides for the two-way simultaneous transmission of isochronous
timed bit stream format. Unframed signal formats are not permitted or compatible with
Company equipment.
March 2009
By Corey George, President
PRIEST RIVER TELECOM, LLC.
I.P.U.C PRICE LIST
2.2.3 Regulations
DataPRI is furnished subject to the availability of facilties from digital central office equipment located
in a central offce building owned or leased by the Company. Clear Channel Capacity wil be provided
where available.
DataPRI is available within an exchange where appropriate digital facilities are available as
determined by the Company. Service inquires wil be necessary to determine availability. Special
Construction Charges as specified in this Price List may be applicable.
All DataPRI must be channelized in a single equipment location at the customer's location. DataPRI
cannot be split between locations. Standard Network interfaces, with Integrated Services Digital
Network (ISDN) signaling and without any line type features, wil be provided by the Company for
analog and digital services consistent with existing practices.
2.2.4 Application of Rates
The DataPRI Capacity rate is applicable to each DataPRI.
The Capacity element provides for the network facility to the customer location and the central offce
channelization.
DataPRI Service is available on a month-to-month basis, or on a 12-, 24-, or 36-month term
commitment. A change from month-to-month to a term commitment wil incur a Records Only Change
Charge found in this Price List. In the event DataPRI service is terminated by the customer prior to the
completion of the current term commitment period, the customer wil pay the Early Termination
Charge in the Price List.
Unless specified herein, rules and regulations contained elsewhere in this Price List are also
applicable to Service.
2.3 Direct Inward Dialing Service
2.3.1 Description
Direct Inward Dialing (DID) Service is a central offce service that provides in-dialing the
exchange and toll network direct to the station lines associated with customer premises
equipment without intervention from an attendant.
2.3.1 Conditions
DID Service will be provided from central offces where equipment and operating conditions
and facilties permit.
Network Access Lines used in conjunction with DID Services are provided on a flat rate basis.
2.3.1.1 DID Station Line Telephone Numbers
The assignment of telephone numbers and sequence of numbers assigned to this
service are made at the discretion of the Company.
March 2009
By Corey George, President
PRIEST RIVER TELECOM, LLC.
I.P.U.C PRICE LIST
DID Service wil be offered in a minimum block of 5 numbers where facilities and
operating conditions permit. Additional numbers may be ordered on a per unit basis.
Customer-Provided Switching Systems must handle calls to all assigned numbers,
including those that are not currently used with specific stations. Calls to numbers not
currently used with specific stations must be routed by the customer to a recorded
announcement referring the caller to another number.
The nonrecurring Charges in Section 4 shall apply when a routing selection is changed
after the initial option has been selected and installed.
2.3.1.2 DID Trunks
DID trunks are equipped for one-way inward service only and all trunks in a trunk
group serving DID station lines must be equipped for DID service.
The customer must subscribe to a sufficient number of trunks to insure Service
Standards as determined by the Company.
When trunks other than DID trunks are furnished to a customer with DID Service, those
trunks must be in a separate trunk group from the DID service trunks.
2.3.2 Customer-provided Equipment
Regulations for customer-provided facilities and equipment are as stated in the Rules
and Regulations of the Federal Communications Commission (FCC).
2.3.3 Obligations of the Company
It is the responsibility of the Company to maintain the integrity of the network that services the general
public. In the provision of DID Service it is the responsibilty of the customer to maintain suffcient DID
trunks, and to intercept calls to DID station lines, to assure that degradation of the network services
does not occur. Failure to do so wil result in one or more of the following actions by the Company
(based on the severity of the problem).
The customer will be contacted in person or by telephone at the first awareness of a negative
impact on the network and wil be advised of the type of harm being created and the action
required to alleviate the problem. A written notice may be sent upon completion of this contact
to verify customer responsibilties for the service and actions that may be taken due to failure
to comply.
The customer wil be required to correct the service problem within 10 days upon notification.
Failure to correct the problem within the specified time period wil result in the customer being
charged the actual costs incurred by the Company in investigating and resolving trouble
reports that are directly due to the negligence of the customer.
NOTE: If the negligence of the customer causes harm to the network service of other customers, the
Company reserves the right to take necessary action, including the disconnection of the service, until
March 2009
By Corey George, President
PRIEST RIVER TELECOM, LLC.
I.P.U.C PRICE LIST
the problem is alleviated. Provisions for disconnection are as stated in the Idaho Public Utilities
Commission Rules and Regulations, Termination of Service Rules For All Telephone Companies.
2.4 Number Services
2.4.1 Nonlisted Number Service Description
Nonlisted Service: A directory listing service wherein a Customer is not listed in the published
directory, but is listed in the directory assistance database.-
2.4.2 Nonpublished Number Service Description
Non-Published Service: A directory listing service wherein a Customer is not listed in the
published directory or in the directory assistance database.
2.5 Idaho USF Surcharges
A surcharge is assessed on all access lines to contribute towards funding for an Idaho Universal
Service Fund. The Surcharge Rate is established by the Commission and wil be assessed to each
business and residential line.
March 2009
By Corey George, President
PRIEST RIVER TELECOM, LLC.
I.P.U.C PRICE LIST
Rates and Charges
Monthly Rate Nonrecurring Charges
DataDS1 Capacity - each increment of 24 Digital Channels
Month-to-Month $400 $500
12-Month Term Commitment $375 $500
24-Month Term Commitment $325 $500
36-Month Term Commitment $275 $500
Early Termination Charge $1000
DataPRI Capacity - each increment of 24 Digital Channels
Month-to-Month $425 $500
12-Month Term Commitment $400 $500
24-Month Term Commitment $350 $500
36-Month Term Commitment $300 $1000
EarlyTermination Charge
Direct Inward Dialing
First 5 DID station line numbers (must pay for a minimum of 10)$15 $40
$1.50 $4
$9.00 $25
$60
$1.00
$1.00
Each additional station line number
Central Office Located Trunk (DSO)
Records Only Change
Nonlisted Number Service
Nonpublished Number Service
March 2009
By Corey George, President