Pro Plus Communications Corporation.pdf

SHEET 1
ORIGINAL
PRO PLUS COMMUNICATIONS CORPORATION
IDAHO PUC TARIFF NO.
TITLE SHEET
IDAHO TELECOMMUNICATIONS TARIFF
This tariff contains the descriptions, regulations, and
rates applicable to the furnishing of service or facilities for
Telecommunications Services furnished by Pro Plus Communications
Corporation ("Pro Plus"), with principal offices at 2980 South
Rainbow Boulevard, Sui te 200, Las Vegas, Nevada 89102.This
tariff applies for services furnished wi thin the State of Idaho.
This tariff is on file with the Idaho Public Utili ties
Commission, and copies may be inspected, during no~al business
hours, at the company's principal place of business.
Issued: December 19, 1997
Issued By: Kenneth R. Johnson
Ti tIe: President
Effective: December 29, 1997
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 2 9 1997
Boise. Idaho
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SHEET 2
ORIGINAL
PRO PLUS COMMUNICATIONS CORPORATION
IDAHO PUC TARIFF NO.
CONCURRING, CONNECTING OR
OTHER PARTICIPATING CARRIERS AND
BILLING AGENTS
Concurring Carriers - None
Connecting Carriers - None
Other Participating Carriers - None
Billing Agents - None
Issued: December 19, 1997
Issued By: Kenneth R. Johnson
Ti tIe: President
Effective: December 29, 1997
Idaho Public Utilities ClJmmission
Office of the S:;cret:ry
ACCEPTED FOR FILING
DEC 291997
Boise. Idaho
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SHEET 3
ORIGINAL
PRO PLUS COMMUNICATIONS CORPORATION
IDAHO PUC TARIFF NO.
CHECK SHEET
Sheets 1 through 30 inclusive of this tariff are effective
as of the date shown at the bottom of the respective sheet (s) .
Original and revised sheets as named below comprise all changes
from the original tariff and are currently in effect as of the
date on the bottom of this sheet.
SHEET REVISION
OriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginal
* New or Revised Sheet
Issued: December 19, 1997
Issued By: Kenneth R. Johnson
Ti tIe: President
Effective: December 29, 1997
Idaho Public Uhi;~i8S Commission
Office of the Sew;tary
ACCEPTED FOR FILING
DEC 291997
Boise, Idaho
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SHEET 4
ORIGINAL
PRO PLUS COMMUNICATIONS CORPORATION
IDAHO PUC TARIFF NO.
TABLE OF CONTENTS
Page
Title Sheet..............................................
Concurring Connecting or Other Participating
Carriers and Billing Agents..............................
Check Sheet..............................................
Table of Contents........................................
Tariff Format............................................
Tracking and Contact Information.........................
Section 1 - Technical Terms and Abbreviations.
. . . . . . . . . . .
Section 2 - Rules and Regulations........................
Undertaking of the Company.....................
Use of Services...............................
Liability of the Company......................
Responsibilities of the Customer..............
Cancellation or Interruption of Service.......
Credit Allowance..............................
Restoration of Service........................8 Deposit.......................................
Advance PaYffients..............................10 PaYffient & Billing.............................
11 Reserved for Future Use.......................
12 Taxes.......
,.................................
13 Late Charge...................................
Section 3 - Description of Service......................
Computation of Charges........................
Customer Complaints and/or Billing Disputes.
. .
Level of Service..............................
Billing Entity Conditions.....................
Service Offerings.............................
Section 4- Rates........................................
1+ Dialing....................................
Travel Cards..................................
Toll Free Service.............................
Prepaid Calling Cards.........................
Directory Assistance..........................
Rate Periods..................................
Issued: December 19, 1997
Issued By: Kenneth R. Johnson
Title: President
Effective: DecembemahtPufJlic1ml~i1s Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 2 9 1997
Boise, Idaho
__...
SHEET 5
ORIGINAL
PRO PLUS COMMUNICATIONS CORPORATION
IDAHO PUC TARIFF NO.
TARIFF FORMAT
A. Sheet Numbering: Sheet numbers appear in the upperright corner of the page. Sheets are numbered sequentially.
However , new sheets are occasionally added to the tariff. When a
new sheet is added between sheets already in effect, a decimal isadded. For example, a new sheet added between pages 11 and
would be page 11.
B. Sheet Revision Numbers: Revision numbers also appear in
the upper right corner of each sheet where applicable. These
numbers are used to indicate the most current page version on
file with the Commission. For example, 4th Revised Sheet
cancels 3rd Revised Sheet 13. Consult the Check Sheet for thesheets currently in effect.
C. Paragraph Numbering Sequence: There are nine levels of
paragraph coding. Each level of coding is subservient to itsnext higher level:
1.11.1.A1.1.A.1.1.A.1. (a)1.1.A.1. (a). I1.1.A.1. (a).1. (i)1.1.A.1. (a).1. (i). (1)
D. Check Sheets: When a tariff filing is made with the
Commission, an updated Check Sheet accompanies the tariff filing.
The Check Sheet lists the sheets contained in the tariff , with across reference to the current Revision Number. When new sheets
are added, the Check Sheet is changed to reflect the revision.
All revisions made in a given filing are designated by an
asterisk (*). There will be no other sYmbols used on this sheet
if these are the only changes made to it (i.e., the format, etc.
remains the same, just revised revision levels on some sheets).
The tariff user should refer to the latest Check Sheet to find
out if a particular sheet is the most current on Commission file.
Issued: December 19, 1997
Issued By: Kenneth R. Johnson
Title: President
Effective:Decemb4Ulho~~ic ~~~? Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 2 9 1997
Boise, Idaho
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SHEET
ORIGINAL
PRO PLUS COMMUNICATIONS CORPORATION
IDAHO PUC TARIFF NO.
TRACKING
The following are the only sYmbols used for the purposes
indicated below:
(C)
(D)
(I)
(L)
(N)
(R)
(T)
to signify
to signify
to signify
to signify
to signify
to signify
to signifyregulation
change in regulation
a deletion
a rate increase
material relocated in the
a new rate or regulation
a rate reduction
a change in text, but no
tariff
change in rate or
CONTACT INFORMATION
Customer complaints, bill inquiry, new service or disconnectrequests:Kenneth R. Johnson
2980 South Rainbow Boulevard, Suite 200Las Vegas, Nevada 89102
Toll Free 1-800-897-2172
Commission contact - tariff information:
Lance J.M. Steinhart6455 East Johns Crossing,Duluth, GA 30097
770-232-9200
Suite 285
Commission contact - complaints:
Kenneth R. Johnson
2980 South Rainbow Boulevard, Suite 200Las Vegas, Nevada 89102
Toll Free 1-800-897-2172
Idaho Agent:National Registered Agents, Inc.
512 West BannockBoise, Idaho 83702
208-344-8400
Issued: December 19, 1997
Issued By: Kenneth R. Johnson
Ti tle: President
Effective: Dec~Mo ~~Iic U~~!~';tommission
Office of the Secretary
ACCEPTED FOR FILING
DEC 291997
Boise, Idaho
L~.
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SHEET 7
ORIGINAL
PRO PLUS COMMUNICATIONS CORPORATION
IDAHO PUC TARIFF NO.
SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS
Access Line - An arrangement from a local exchange telephone
company or other common carrier , using either dedicated or
switched access, which connects a Customer I s location to ProPlus's location or switching center.
Authorization Code - A numerical code, one or more of which
may be assigned to a Customer , to enable Pro Plus to identify the
origin of the Customer so it may rate and bill the call.
Automatic number identification (ANI) is used as the
authorization code wherever possible.
Commission - Used throughout this tariff to mean the Idaho
Public Utilities Commission.
Customer - The person , firm, corporation or other legal
entity which orders the services of Pro Plus or purchases an Pro
Plus Prepaid Calling Card and/or originates prepaid calls using
such cards, and is responsible for the paYment of charges and for
compliance with the Company I s tariff regulations.
Company or Pro Plus - Used throughout this tariff to mean
Pro Plus Communications Corporation, a Nevada Corporation.
Holiday - New Year I s Day, Independence Day, Labor Day,
Thanksgiving Day and Christmas Day. Holidays shall be billed at
the evening rate from 8 a. m. to 11 p. m. After 11 p. m., the lowernight rate shall go into effect.
Prepaid Account - An inventory of Telecom Units purchased in
advance by the Customer, and associated with one and only one
Authorization Code as contained in a specific Prepaid Calling
Card.
Prepaid Callinq Card - A card issued by the Company,
containing an Authorization Code which identifies a specific
Prepaid Account of Telecom Units, which enables calls to be
processed, account activity to be logged, and balances to be
maintained, on a prepaYment basis.
Issued: December 19, 1997
Issued By: Kenneth R. Johnson
Ti tIe: President
Effective: Dec~~a
to 61rc mn:Cummission
Office of ihe Set:retary
ACCEPTED FOR FILING
DEC 2 91997
Boise, Idaho
SHEET 8
ORIGINAL
PRO PLUS COMMUNICATIONS CORPORATION
IDAHO PUC TARIFF NO. 1
Telecom Unit - A measurement of telecommunications service
equivalent to one minute of usage between any two points within
the State of Idaho.
Telecommunications - The transmission of voice
communications or , subj ect to the transmission capabilities of
the services, the transmission of data, facsimile, signaling,
metering, or other similar communications.
Underl yinq Carrier - The telecommunications carrier whose
network facilities provide the technical capability and capacity
necessary for the transmission and reception of Customertelecommunications traffic.
Issued: December 19, 1997
Issued By: Kenneth R. Johnson
Ti tIe: President
Effective: December 29 , 1997
Idaho Public lItjiiF(~S C-0mmission
Office of t\~ j-3cretary
ACCEPTED FOR FILING
l- 0 ~i
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SHEET 9
ORIGINAL
PRO PLUS COMMUNICATIONS CORPORATION
IDAHO PUC TARIFF NO.
SECTION 2 - RULES AND REGULATIONS
Undertakinq of the Company
This tariff contains the regulations and rates
applicable to intrastate resale telecommunications
services provided by Pro Plus for telecommunicationsbetween points wi thin the State of Idaho. Resale
services are furnished subj ect to the availability of
facilities and subject to the terms and conditions of
this tariff in compliance with limitations set forth in
the Commission I s rules. The Company I s services are
provided on a statewide basis and are not intended to
be limited geographically. The Company offers service
to all those who desire to purchase service from the
Company consistent with all of the provisions of thistariff. Customers interested in the Company I s services
shall file a service application with the Company which
fully identifies the Customer, the services requested
and other information requested by the Company. The
Company reserves the right to examine the credi t record
and check the references of all applicants and
Customers prior to accepting the service order. The
service application shall not in itself obligate the
Company to provide services. The Company may act as
the Customer s agent for ordering access connection
facilities provided by other carriers or entities when
authorized by the Customer, to allow connection of a
Customer I s location to a service provided by theCompany. The Customer shall be responsible for allcharges due for such service arrangement. The Company
does not own any switching, transmission or other
physical facilities in Idaho.
Issued: December 19, 1997
Issued By: Kenneth R. Johnson
Ti tIe: President
Effective:DeceIn1:tt!3im ~~ie Uffii~~ Commission
Office of the Secrstmy
ACCEPTED FOR FILING
DEC 91997
Boise, Idaho
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SHEET
ORIGINAL
PRO PLUS COMMUNICATIONS CORPORATION
1.1
1. 2
1. 3
IDAHO PUC TARIFF NO.
The services provided by Pro Plus are notpart of a j oint undertaking wi th any other
entity providing telecommunications channels,
facilities, or services, but may involve the
resale of the Message Toll Services (MTS) and
Wide Area Telecommunications Services (WATS)
of underlying common carriers subj ect to the
jurisdiction of this Commission.
The rates and regulations contained in this
tariff apply only to the resale services
furnished by Pro Plus and do not apply,
unless otherwise specified, to the lines,
facilities, or services provided by a local
exchange telephone company or other common
carriers for use in accessing the services ofPro Plus.
The Company reserves the right to limit the
length of communications, to discontinue
furnishing services, or limit the use of
service necessitated by conditions beyond itscontrol, including, without limitation: lack
of satellite or other transmission medium
capaci ty the revision , alteration or
repricing of the Underlying Carrier I
tariffed offerings or when the use of
service becomes or is in violation of the law
or the provisions of this tariff.
Use of Services
Pro Plus I s services may be used for any
lawful purpose consistent with the
transmission and switching parameters of the
telecommunications facilities utilized in the
provision of services , subj ect to any
limitations set forth in this Section 2.
The use of Pro Plus I s services to make calls
which might reasonably be expected to
frighten, abuse, torment, or harass another
or in such a way as to unreasonably interferewith use by others is prohibited.
Effective:Dec~ P2!lCI l!t!li19J9?o!"'1mission
Office of th2 Secretary
ACCEPTED FOR FILING
DEC 291997
Issued: December 19, 1997
Issued By: Kenneth R. Johnson
Ti tIe: President
Boise, Idaho
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SHEET 11
ORIGINAL
PRO PLUS COMMUNICATIONS CORPORATION
IDAHO PUC TARIFF NO.
The use of Pro Plus's services without
paYffient for service or attempting to avoid
paYffient for service by fraudulent means
devices, schemes , false or invalid numbers,
or f al se call ing or credi t cards is
prohibi ted.
Pro Plus's services are available for use 24
hours per day, seven days per week.
Pro Plus does not transmit messages, but the
services may be used for that purpose.
Pro Plus's services may be denied for
nonpaYffient of charges or for other violations
of this tariff as set forth in Section 2.herein.
Customers shall not use the service provided
under this tariff for any unlawful purpose.
The Customer is responsible for notifying the
Company immediately of any unauthorized use
of services.
Liabili tv of the Companv
The Company shall not be liable for anyclaim, loss, expense or damage for anyinterruption, delay, error, omission
defect in any service, facility
transmission provided under this tariff , if
caused by the Underlying Carrier, an act of
God, fire, war , civil disturbance, act of
government, or due to any other causes beyond
the Company s control.
The Company shall not be liable for and
shall be fully indemnified and held harmless
by the Customer against any claim , loss,
expense, or damage for defamation, libel,slander , invasion, infringement of copyright
or patent, unauthorized use of any trademark,
trade name or service mark, proprietary creative right or any other injury to any
person , property or entity arising out of the
material, data or information transmitted.
Effective:Dec~mber 29, 1997
Idaho Publi;; lItiliti,~s Commission
Office of the Secr~tary
ACCEPTED FOR FILING
DEC 2 91997
Issued: December 19, 1997
Issued By: Kenneth R. Johnson
Ti tIe: President
Boise, Idaho
SHEET
ORIGINAL
PRO PLUS COMMUNICATIONS CORPORATION
IDAHO PUC TARIFF NO.
No agent or employee of any other carrier or
entity shall be deemed to be an agent or
employee of the Company.
The Company's liability for damages,
resulting in whole or in part from or arising
in connection with the furnishing of service
under this tariff, including but not limitedto mistakes, omissions, interruptions,delays , errors, or other defects or
misrepresentations shall not exceed an amount
equal to the charges provided for under this
tariff for the long distance call for the
period during which the call was affected.
No other liability in any event shall attach
to the Company.
The Company shall not be liable for and shall
be indemnified and saved harmless by any
Customer or by any other entity from any and
all loss , claims, demands, suits, or other
action or any liability whatsoever, whether
suffered, made, instituted, or asserted by
any Customer or any other entity for any
personal inj ury to, or death of , any person
or persons, and for any loss, damage,
defacement or destruction of the premises of
any Customer or any other entity or any other
property whether owned or controlled by the
Customer or others.
The Company shall not be liable for any
indirect, special, incidental, or
consequential damages under this tariff
including, but not limited to, loss of
revenue or profits, for any reason
whatsoever , including the breakdown of
facilities associated with the service, or
for any mistakes , omissions, delays, errors,
or defects in transmission occurring duringthe course of furnishing service.
Issued: December 19, 1997
Issued By: Kenneth R. Johnson
Ti tIe: President
Effective: December 29, 1997
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DE C 2 9 1997
Boise. Idaho
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SHEET 13
ORIGINAL
PRO PLUS COMMUNICATIONS CORPORATION
IDAHO PUC TARIFF NO.
The remedies set forth herein are exclusive
and in lieu of all other warranties and
remedies, whether express, implied, or
statutory, INCLUDING WITHOUT LIMITATION
IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE.
The included tariff language does not
constitute a determination by the Commission
that a limitation of liability imposed by the
Company should be upheld in a court of law.
Acceptance for filing by the Commission
recognizes that it is a court I s
responsibility to adjudicate negligence and
consequential damage claims. It is also thecourt I s responsibility to determine the
validity of the exculpatory clauses.
Responsibili ties of the Customer
The Customer is responsible for placing any
necessary orders and complying with tariff
regulations. The Customer is also
responsible for the paYffient of charges for
services provided under this tariff.
The Customer is responsible for charges
incurred for special construction and/or
special facilities which the Customer
requests and which are ordered by Pro Plus on
the Customer s behalf.
If required for the provision of Pro Plus'
services, the Customer must provide any
equipment space, supporting structure,
condui t and electrical power without charge
to Pro Plus.
The Customer is responsible for arranging
access to its premises at times mutually
agreeable to Pro Plus and the Customer when
required for Pro Plus personnel to install,
repair, maintain , program, inspect or remove
equipment associated with the provision ofPro Plus's services.
Effective:December 29, 1997
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 91997
Issued: December 19, 1997
Issued By: Kenneth R. Johnson
Title: President
Boise, Idaho
SHEET 14
ORIGINAL
PRO PLUS COMMUNICATIONS CORPORATION
IDAHO PUC TARIFF NO.
The Customer shall cause the temperature and
relative humidity in the equipment space
provided by Customer for the installation ofPro Plus I s equipment to be maintained within
the range normally provided for the operation
of microcomputers.
The Customer shall ensure that the equipment
and/or system is properly interfaced with Pro
Plus I s facilities or services, that the
signals emitted into Pro Plus I s network are
of the proper mode, bandwidth, power and
signal level for the intended use of the
subscriber and in compliance with criteria
set forth in this tariff, and that the
signals do not damage equipment, injurepersonnel, or degrade service to other
Customers. If the Federal Communications
Commission or some other appropriate
certifying body certifies terminal equipment
as being technically acceptable for direct
electrical connection with interstatecommunications service, Pro Plus will permit
such equipment to be connected with its
channels without the use of protective
interface devices. If the Customer fails to
maintain the equipment and/or the system
proper 1 y, wi th re sul t ing i mminen t harm to Pro
plus equipment, personnel or the quality of
service to other Customers , Pro Plus may,
upon written notice, require the use of
protective equipment at the Customer I
expense. If this fails to produce
satisfactory quality and safety, Pro Plus
may, upon written notice, terminate the
Customer I s service.
The Customer must pay Pro Plus for
replacement or repair of damage to the
equipment or facilities of Pro Plus caused by
negligence or willful act of the Customer or
others, by improper use of the services, or
by use of equipment provided by Customer orothers.
Issued: December 19, 1997
Issued By: Kenneth R. Johnson
Ti tIe: President
Effective: December 29, 1997
:: Idaho Publ'
:";, ' !, /'-
l,ltS Gt,m-mis~ion
ACC~~TEBpF3Re~7UNG
DEe 291191
Boise, 8daIio
SHEET 15
ORIGINAL
PRO PLUS COMMUNICATIONS CORPORATION
IDAHO PUC TARIFF NO.
The Customer must pay for the loss through
theft of any Pro Plus equipment installed at
Customer I s premises.
If Pro Plus installs equipment at Customer'
premises, the Customer shall be responsiblefor paYffient of any applicable installationcharge.
The Customer must use the services offered in
this tariff in a manner consistent with the
terms of this tariff and the policies and
regulations of all state, federal and local
authorities having jurisdiction over theservice.
Cancellation or Interruption of Services
Without incurring liability, upon five (5)working days I (defined as any day on which
the company . s business office is open and the
S. Mail is delivered) written notice to the
Customer , Pro Plus may discontinue services
24 hours after an attempt at personal contact
or may withhold the provision of ordered orcontracted services:
2 .5 . 1 . A For nonpaYffient of any sum due Pro
Plus for more than thirty (30) days
after issuance of the bill for the
amount due,
l.B For violation of any of the
provisions of this tariff
l.C For violation of any law , rule,regulation , policy of any governing
authority having jurisdiction overPro Plus I s services, or
l.D By reason of any order or decision
of a court , public service
commission or federal regulatory
body or other governing authority
prohibiting Pro Plus from
furnishing its services.
Effective:DecembfilRio ~~~c lli9':!inulnmission
Office of the Secretary
ACCEPTED FOR FILING
DEC 2 91997
Issued: December 19, 1997
Issued By: Kenneth R. Johnson
Ti tIe: President
Boise. Idaho
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SHEET 16
ORIGINAL
PRO PLUS COMMUNICATIONS CORPORATION
IDAHO PUC TARIFF NO.
Without incurring liability, Pro Plus may
interrupt the provision of services at any
time in order to perform tests and
inspections to assure compliance with tariff
regulations and the proper installation and
operation of Customer and Pro Plus I s
equipment and facilities and may continue
such interruption until any items of
noncompliance or improper equipment operationso identified are rectified.
Service may be discontinued by Pro Plus
without notice to the Customer , by blocking
traffic to certain countries, cities or NXX
exchanges, or by blocking calls using certain
Customer authorization codes, when Pro Plus
deems it necessary to take such action to
prevent unlawful use of its service. Pro
Plus will restore service as soon as it can
be provided without undue risk, and will
upon request by the Customer affected, assign
a new authorization code to replace the one
that has been deactivated.
The Customer may terminate service uponthirty (30) days written notice for the
Company I s standard month to month contract.
Customer will be liable for all usage on any
of the Company I s service offerings until the
Customer actually leaves the service.
Customers will continue to have Company usage
until the Customer notifies its local
exchange carrier and changes its long
distance carrier. Until the Customer so
notifies its local exchange carrier, it shallcontinue to generate and be responsible for
long distance usage.
Issued: December 19, 1997
Issued By: Kenneth R. Johnson
Ti tIe: President
Effective:December 29, 1997
Idaho Public Utilities Off ISSlon
; A
Ice of the Secretary
CEPTED FOR FlUNG
I 0
::_7
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SHEET
ORIGINAL
PRO PLUS COMMUNICATIONS CORPORATION
IDAHO PUC TARIFF NO. 1
Credi t Allowance
Credit allowance for the interruption of
service which is not due to the Company
testing or adjusting, negligence of theCustomer, or to the failure of channels or
equipment provided by the Customer , are
subject to the general liability provisions
set forth in 2.3 herein. It shall be the
obligation of the Customer to notify the
Company immediately of any interruption in
service for which a credit allowance isdesired. Before giving such notice, the
Customer shall ascertain that the trouble is
not being caused by any action or omission by
the Customer within his control , or is not in
wiring or equipment, if any, furnished by the
Customer and connected to the Companyfacilities.
No credit is allowed in the event that
service must be interrupted in order to
provide routine service quality or relatedinvestigations.
Credit for failure of service shall be
allowed only when such failure is caused by
or occurs due to causes wi thin the control of
the Company or in the event that the Company
is entitled to a credit for the failure of
the facilities of the Company's Underlying
Carrier used to furnish service.
Credit for interruption shall commence after
the Customer notifies the Company of the
interruption or when the Company becomes
aware thereof, and ceases when service hasbeen restored.
For purposes of credit computation, every
month shall be considered to have 720 hours.
Issued: December 19, 1997
Issued By: Kenneth R. Johnson
Ti tIe: President
Effective:December 29, 1997
Idaho P~bJjc Utilities Commission
Office of the Secretary
, ACCEPTED FOR FILING
I :.DEC 2 9 1991
Boise, Idaho
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SHEET l8
ORIGINAL
PRO PLUS COMMUNICATIONS CORPORATION
IDAHO PUC TARIFF NO.
No credit shall be allowed for an
interruption of a continuous duration of less
than two hours.
The Customer shall be credited for an
interruption of two hours or more at the rate
of 1/720th of the monthly charge for thefacili ties affected for each hour or maj or
fraction thereof that the interruptioncontinues.
Credit Formula:
Credit =
720
IIAII - outage time in hours
liB II - monthly charge for affected activity
Restoration of Service
The use and restoration of service shall be in
accordance with the priority system specified in part
, Subpart D of the Rules and Regulations of the
Federal Communications Commission.
Deposit
The Company does not require deposits.
Advance Payments
The Company does not require advance payments.
Issued: December 19, 1997
Issued By: Kenneth R. Johnson
Title: President
Effective:Dec~er 29, 1997
Idaho P~blic Utilities Commission
Office of the SecretarJ
! ACCEPTED FOR FILING
DEC 2 91997
Boise, Idaho
-,.,.-~-_..._--
SHEET 19
ORIGINAL
PRO PLUS COMMUNICATIONS CORPORATION
IDAHO PUC TARIFF NO.
10 Payment and Billinq
10.
10.
10.
Service is provided and billed on a billing
cycle basis , beginning on the date that
service becomes effective. Billing is
payable upon receipt.
The customer is responsible for paYffient of
all charges for services furnished to the
Customer , as well as to all persons using the
Customer I s codes , exchange lines, facilities
or equipment, with or without the knowledge
or consent of the Customer. The security of
the Customer I s Authorization Codes,
presubscribed exchange lines , and direct
connect facilities is the responsibility of
the Customer. All calls placed using direct
connect facilities, pre subscribed exchange
lines, or Authorization Codes will be billed
to and must be paid by the Customer.
Recurring charges and non-recurring charges
are billed in advance. Charges based on
actual usage during a month and any accrued
interest will be billed monthly in arrears.
Reserved for Future Use
Issued: December 19, 1997
Issued By: Kenneth R. Johnson
Ti tIe: President
Effective:December 29, 1997
Idaho Public Utilities Commission
Office of the Secretary
I ACCEPTED FOR FlUNG
DEC 2 91997
Boise, Idaho
I. - '--~-
SHEET 2 0
ORIGINAL
PRO PLUS COMMUNICATIONS CORPORATION
IDAHO PUC TARIFF NO.
11 Reserved for Future Use
2 . 12 Taxes
All federal, state and local taxes, assessments,
surcharges, or fees, including sales taxes, use taxes,
gross receipts taxes , and municipal utilities taxes,
are billed as separate line items and are not included
in the rates quoted herein , except as described for
prepaid calling card service.
13 Late Charqe
A one-time late fee of 1.5% or the amount otherwiseauthorized by law, whichever is lower , will be charged
on any past due balances.
Issued: December 19, 1997
Issued By: Kenneth R. Johnson
Ti tIe: President
Effective: De~er 29, 1997
Idaho Public Utilitiss Commission
Office of the Seaetary
ACCEPTED FOR HUNG
DEC 291191
Boise, Walle
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SHEET 21
ORIGINAL
PRO PLUS COMMUNICATIONS CORPORATION
IDAHO PUC TARIFF NO.
SECTION 3 - DESCRIPTION OF SERVICE
Computation of Charqes
1.1
1. 2
Formula:
The total charge for each completed call may
be a variable measured charge dependent on
the duration, distance and time of day of thecall. The total charge for each completed
call may also be dependent only on the
duration of the call, i. e. a statewide flat
rate per minute charge. The variable
measured charge is specified as a rate per
minute which is applied to each minute. All
calls are measured in one minute increments.
All calls are rounded up to the next wholeincrement.
Usage charges for all mileage sensitive
products are based on the airline distance
between rate centers associated with the
originating and terminating points of thecall. The airline mileage between rate
centers is determined by applying the formula
below to the vertical and horizontal
coordinates associated with the rate centersinvol ved. The Company uses the rate centers
that are produced by Bell Communications
Research in the NPA-NXX V&H Coordinates Tapeand Bell's NECA Tariff No.
(V1-V2)2 + (H1-H2)2
Issued: December 19, 1997
Issued By: Kenneth R. Johnson
Ti tIe: President
Effective: D~cember 29, 1997
Idaho Pub!ic Utilities Commission
Office of the Secretary
. ACCEPTED FOR FILING
DEC 2 91997
Boise, Idaho
._~
SHEET
ORIGINAL
PRO PLUS COMMUNICATIONS CORPORATION
IDAHO PUC TARIFF NO.
1. 3 Timing begins when the called station is
answered and two way communication is
possible, as determined by standard industry
methods generally in use for ascertaining
answer , including hardware answer supervision
in which the local telephone company sends a
signal to the switch or the software
utilizing audio tone detection. Recognition
of answer supervision is the responsibility
of the Underlying Carrier. Timing for each
call ends when either party hangs up. Pro
Plus will not bill for uncompleted calls.
Customer Complaints and/or Billinq Disputes
Customer inquiries or complaints regarding service or
accounting may be made in writing or by telephone to
the Company at:
2980 South Rainbow Boulevard, Suite 200Las Vegas, Nevada 89102
Toll Free 1-800-897-2172
If Customer complaints cannot be resolved by Pro Plus,
the Customer may contact the Commission at the
following address and phone number:
472 W. Washington Street
Boise, ID 83702
Toll Free 1-800-432-0369
Any objection to billed charges should be reported
promptly to Pro Plus. Adjustments to Customers I bills
shall be made to the extent that records are available
and/or circumstances exist which reasonably indicate
that such charges are not in accordance with approved
rates or that an adjustment may otherwise beappropriate. Where overbilling of a subscriber occurs,
due either to Company or subscriber error, no liability
exists which will require the Company to pay any
interest, dividend or other compensation on the amountoverbilled.
Issued: December 19, 1997
Issued By: Kenneth R. Johnson
Title: President
Effective:December 29, 1997
Idaho Public Utilities Commission
Office of the Secretary
i ACCEPTED FOR FiLING
DEC 2 91997
Boise. Idaho
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SHEET
ORIGINAL
PRO PLUS COMMUNICATIONS CORPORATION
IDAHO PUC TARIFF NO.
If a Customer accumulates more than One Hundred Dollars
($100.00) of undisputed delinquent Pro Plus 800 Service
charges, the Pro Plus Resp. Org. reserves the right not
to honor that Customer's request for a Resp. Org.
change until such undisputed charges are paid in full.
Level of Service
A Customer can expect end to end network availability
of not less than 99% at all times for all services.
Billinq Enti tv Conditions
When billing functions on behalf of Pro Plus or its
intermediary are performed by local exchange telephone
companies or others, the paYffient of charge conditions
and regulations of such companies and any regulations
imposed upon these companies by regulatory bodies
having jurisdiction apply. Pro Plus I s name and toll-
free telephone number will appear on the Customer Ibill.
Issued: December 19, 1997
Issued By: Kenneth R. Johnson
Title: President
Effective:D~cember 29, 1997
Idaho Public Utilities Commission
Office of the Secretary
f ACCEPTED FOR FlUNG
I -DE C 2 9 1997
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~=_- -
SHEET
ORIGINAL
PRO PLUS COMMUNICATIONS CORPORATION
IDAHO PUC TARIFF NO.
Service Offerinqs
1+ Dialing
The customer utilizes "1+" dialing, or
"10XXX" dialing followed by "1 + ten digits"
for interLATA calls, or dials "10XXX"followed by "1 + 7 digits" or "1 + 10 digits
for intraLATA calls.
Travel Cards.
The Customer utilizes an 11 digit "800"
access number established by Pro plus to
access a terminal. Upon receiving a seconddialtone, the Customer uses push button
dialing to enter an identification code
assigned by the Company, followed by the ten
digi t number of the called party.
800 Service (Toll free).
This service is inbound calling only where an
800 or 888 number rings into a Customer I
premise routed to a specific telephone number
or terminated over a dedicated facility.
Issued: December 19, 1997
Issued By: Kenneth R. Johnson
Ti tIe: President
Effective: De~ember 29, 1997
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FtUNG
DEC 29"81
Boise, IktafuJ
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SHEET 2 5
ORIGINAL
PRO PLUS COMMUNICATIONS CORPORATION
IDAHO PUC TARIFF NO.
Pro Plus Prepaid Calling Cards.
This service permits use of Pro Plus Prepaid
Calling Cards for placing long distancecalls. Customers may purchase Pro Plus
Prepaid Calling Cards at a variety of retail
outlets or through other distributionchannels. Pro Plus Prepaid Calling Cards are
available at a variety of face values ranging
from five dollars ($5.00), in one dollar
($1.00) increments. Pro Plus Prepaid Calling
Card service is accessed using the Pro Plustoll-free number printed on the card. The
caller is prompted by an automated voice
response system to enter his/herAuthorization Code, and then to enter theterminating telephone number. Pro Plus I s
processor tracks the call duration on a real
time basis to determine the number of Telecom
Uni ts consumed. The total consumed Telecom
Units for each call , which includes
applicable taxes, is deducted from the
remaining Telecom Unit balance on the
Customer s Pro Plus Prepaid Calling Card.
All calls must be charged against an Pro Plus
Prepaid Calling Card that has a sufficient
Telecom Unit balance. A Customer I s call will
be interrupted with an announcement when the
balance is about to be depleted.
Issued: December 19, 1997
Issued By: Kenneth R. Johnson
Ti tIe: President
Effective:ecember 29, 1997
Idaho Public Utilities Commission
Office of the Secretary
1 ACCEPTED FOR FILING
__-
DEC 2 91997
Boise, Idaho
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SHEET 2 6
ORIGINAL
PRO PLUS COMMUNICATIONS CORPORATION
IDAHO PUC TARIFF NO. 1
In order to continue the call , the Customer
can either call the toll-free number on theback of the Pro Plus Prepaid Call ing Card and
recharge" the balance on the card using a
nationally recognized credit card, or the
Customer can throw the card away and purchase
a new one. Calls in progress will be
terminated by the Company if the balance on
the Pro Plus Prepaid Calling Card is
insufficient to continue the call and the
Customer fails to enter the number of another
valid Pro Plus Prepaid Calling Card prior totermination.
A card will expire 12 months from the date ofpurchase, or the date of last recharge,
whichever is later.
A credit allowance for Pro Plus Prepaid
Calling Card Service is applicable to calls
that are interrupted due to poor
transmission, one-way transmission, or
involuntary disconnection of a call. A
Customer may also be granted credit forreaching a wrong number. To receive theproper credit , the Customer must notify the
Company at the designated toll-free customer
service number printed on the Pro Plus
Prepaid Calling Card and furnish the callednumber, the trouble experienced (e.g. cut-off , noisy circuit, reached wrong number,
etc. ), and the approximate time that the callwas placed.
When a call charged to an Pro Plus Prepaid
Calling Card is interrupted due to cut-off
one-way transmission , or poor transmission
condi tions, the Customer will receive a
credit equivalent of one Telecom Unit.
Issued: December 19, 1997
Issued By: Kenneth R. Johnson
Title: President
Effectiv~: December 29, 1997
Idaho Public Utilities Commission
Office of the Secretary
I ACCEPTED FOR FILING
. "'
DEC 2 91997
Boise, Idaho
L__.._
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SHEET
ORIGINAL
PRO PLUS COMMUNICATIONS CORPORATION
IDAHO PUC TARIFF NO.
Credit allowances for calls pursuant to Pro
Plus Prepaid Card Service do not apply for
interruptions not reported promptly to the
Company or interruptions that are due to the
failure of power , equipment or systems not
provided by the Company.
Credit for failure of service shall be
allowed only when such failure is caused by
or occurs due to causes wi thin the control of
the Company.
The Company will block all calls beginning
with the NPA "900" and NXX "976" calls,
therefore such calls can not be completed.
Local Calls and Directory Assistance.
Local calls will not be accepted orcompleted. Pro Plus does not provide local
directory assistance. Access to long
distance directory assistance is obtained by
dialing 1 + 555-1212 for listings within the
originating area code and 1 + (area code) +
555-1212 for other listings. When more than
one number is requested in a single call, a
charge may apply for each number requested.
A charge will be applicable for each number
requested, whether or not the number is
listed or published.
Issued: December 19, 1997
Issued By: Kenneth R. Johnson
Title: President
Effective:Becember 29, 1997
Idaho Public Utilities Commission
Office of the Secretary
I ACCEPTED FOR HUNG
DEC 29m1
Boise..
SHEET 2 8
ORIGINAL
PRO PLUS COMMUNICATIONS CORPORATION
IDAHO PUC TARIFF NO.
Specialized Pricing Arrangements.
Customized service packages and competitive
pricing packages at negotiated rates may be
furnished on a case-by-case basis in response
to requests by Customers to the Company for
proposals or for competi ti ve bids. Service
offered under this tariff provision will be
provided to Customers pursuant to contract.
Unless otherwise specified, the regulations
for such arrangements are in addition to the
applicable regulations and prices in other
sections of the tariff. Specialized rates or
charges will be made available to similarly
situated Customers on a non-discriminatory
basis. All such arrangements will be filed
as required by Commission rules andregulations.
Emergency Call Handling Procedures
Emergency 11 91111 calls are not routed to
company, but are completed through the local
network at no charge.
Promotional Offerings
The Company may, from time to time, make
promotional offerings to enhance the
marketing of its services. These offerings
may be limited to certain dates, times andlocations. The Company will notify the
Commission of such offerings as required by
Commission rules and regulations.
Issued: December 19, 1997
Issued By: Kenneth R. Johnson
Ti tIe: President
Effective: December 29, 1997
Idaho Public Utiliti€s Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 2 91997
Boise. Idaho
_...._.
SHEET 2 9
ORIGINAL
PRO PLUS COMMUNICATIONS CORPORATION
IDAHO PUC TARIFF NO.
SECTION 4 - RATES
Dialin
$0.279 per minute
A monthly servicetelephonenumber.
Travel Cards
charge of $5.00 will apply per billing
$0.249 per minute
A per call charge of $.35 will apply for all calls
originated from a payphone.
800 Service (Toll Free)
$0.229 per minute
A monthly service charge of $10.00 will apply per toll-free
number.
Effective: December 29, 1997
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 2 91997
Issued: December 19, 1997
Issued By: Kenneth R. Johnson
Title: President
Boise, Idaho
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SHEET 3 0
ORIGINAL
PRO PLUS COMMUNICATIONS CORPORATION
IDAHO PUC TARIFF NO.
Prepaid Callinq Cards
Prepaid Calling Cards are available in various TelecomUnit denominations. Prepaid Calling Cards may be
recharged in $1 increments (min. $5). Prices are
inclusive of all taxes.
Price Per Telecom Unit
Cards will be decremented by one Telecom Unit for each
minute or fractional part of a minute for intrastate calls.
These rates apply twenty- four hours per day, seven days per week.
Directory Assistance
Rate Periods
Monday Friday Sat.Sun.
Daytime Rate Period
Evening Rate Period EveningRatePeriod
Night/Weekend Rate Period
To, but not lncludlng
When a message spans more than one rate period,
charges for the minutes in each rate period are
calculated and the results for each rate period
totaled to obtain the total message charge. If
calculation results in a fractional charge, the
will be rounded down to the lower cent.
total
arethe
amount
Issued: December 19, 1997
Issued By: Kenneth R. Johnson
Title: President
Effective:December 29, 1997
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 2 91997
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Boise. Idaho
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