Praxis Limited Co.pdf

IDAHO PUBLIC UTILiTiES COMMISSION
Praxis Limited Co.
Schedule of
GENERAL REGULATIONS FOR EXCHANGE SERVICES
Applying to the Local Exchange
Services and Facilities of this Company
in the State of Idaho
Praxis Limited Co.Local Exchange Services Tariff Page 1
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CHECK SHEET
Current sheets in the price list are as follows:
Sheet Revision Sheet Revision Sheet Revision
1 Original 13 Original 25 Original
2 Original 14 Original 26 Original
3 Original 15 Original 27 Original
4 Original 1 6 Original 28 Original
5 Original 17 OriginaL 29 Original
6 Original 18 Original 30 Original
7 Original 19 Original 31 Original
8 Original 20 Original 32 Original
9 Original 21 Original 33 Original
10 Original 22 Original 34 Original
11 Original 23 Original
12 Original 24 Original
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TABLE OF CONTENTS
Subject Matter Sheet Number
Title Page 1
Price list Check Sheet 2
Table of Contents 3
Application of Price list 6
Symbols 6
Contact information 7
SECTION 1.0-DEFINITIONS 8
SECTION 2.0 -REGULATIONS 10
2.1 Undertaking of the Company 10
2.2 Shortage of Equipment or Facilities 10
2.3 Selection of Transmission 11
2.4 Notification of Service-Affecting Activities 11
2.5 Provision of Equipment and Facilities 11
2.6 Terms and Conditions 11
2.7 Non-Routine Installation and Special Construction 12
2.8 Ownership of Facilities 13
2.9 Rights-of-Way 13
2.10 Liability 13
2.11 (Reserved)16
2.12 Conflicts Between Price List and Commission Rules 17
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TABLE OF CONTENTS (CONT’D)
Subject Matter Sheet Number
2.13 Service Restoration Deadline 17
2.14 Obligations of the Customer 18
2.15 Prohibited Uses 18
2.16 Payments 19
2.17 Taxes,Charges and Fees 21
2.18 Deposits 22
2.19 Refusal or Termination of Services 22
2.20 Restoration of Service 25
2.21 Assignment 26
2.22 Promotions 26
2.23 E-911 26
2.24 Public Notice 26
SECTION 3.0 -LOCAL EXCHANGE SERVICES 27
3.1 General 27
3.2 Service Descriptions 27
SECTION 4.0 -RATES AND CHARGES 30
4.1 Non-Recurring Charges 30
4.2 Measured Service Rates and Charges 32
4.3 FIat Rate Service Rates and Charges 34
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Praxis Limited Co.Local Exchange Services Tariff Page 5
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APPLICATION OF PRICE LIST
Praxis Limited Co.(hereinafter ‘The Company”)has been authorized by the Idaho Public Utilities
Commission (TPUC)to provide competitive local exchange and intcrexchange services.
This price list sets forth the service offerings,rates,terms and conditions applicable to the furnishing of
local exchange services to residential and small business customers within the Service Territory.The
rates and rules contained herein are subject to change pursuant to the rules and regulations of the IPUC.
EXPLANATION OF SYMBOLS,REFERENCE MARKS,AND ABBREVIATIONS OF
TECHNICAL TERMS USED IN THIS PRICE LIST
The following symbols shall be used as set out below to describe specific changes made to the original
price list.
C Indicates a changed listing,rule.or condition,which may affect rates or
charges
D Indicates deleted material,including a listing,rate,rule or condition
I Indicates an increase
M Indicates that the material has been relocated to another part of price
list schedules with no change in text,rate,rule or condition
N Indicates new material including listing,rate,rule or condition
R Indicates a reduction
S indicates reissued matter
T Indicates a change in wording of text.but not a change in rate,rule or
condition.
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CONTACT INFORMATION
Praxis Lmited Co.
dba A+Satellite
3163 EFairviewAve STE 150
Meridian,ID 83642
Phone:[phone]
Toll Free:888-315-9429
Fax:[phone]
Email:salessatdelight.corn:service(satdeIight.com
Customer Contact
For establishment of service,complaints and inquires regarding service and billing,or reporting or
inquiring about network outages or service problems.
Customer Service:888-315-9429 (Toll free)
Maintenance:888-315-9429 (Toll free)
Commission Contact
For complaints,inquiries and matters concerning rates and price lists.
Matters concerning customer service:
Contact Name:Caleb Hansen
Phone:[phone]
Fax:[phone]
Email:OwnerSatde1ight.com
Matters concerning tariffs and regulatory affairs:
Caleb Hansen -Co-Owner
Company Address is listed above
Phone:[phone]
Fax:[phone]
Email:OwrierSatdelight.corn
Idaho Public Utilities
472 W.Washington
Boise,ID 83702
[phone]
[phone] (Idaho only)
Commission
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1.0 DEFiNITIONS
The following words and terms when used in this price list shall have the meaning set out by this
section.
Access Lines:Telephone facilities which permits access to and from the Customer’s premises
and the telephone exchange or serving central office.
Advance Payment:A payment required before the start of service.Advanced payment may
consist of any required construction cost,all appropriate non-recurring charges,and an estimate
of the first month’s recurring charges.Advance Payments will be applied to the first bill rendered
by Company following implementation of services.
Agent:A business representative authorized by the Company to bring about,modify,affect,
accept performance of,or terminate contractual obligations between the Company and its
applicants or Customers.
Applicant:A person who applies for telecommunications service.Includes persons seeking
reconnection of service after Company-initiated termination.
Application:A request made in writing for telephone service.
Authorized User:A person,firm,corporation,or other entity that is authorized by the Company
to be connected to the service of the Customer or joint user;or such person.firm,corporation,or
entity that is placed in a position to use the service by acts or omissions of the Customer.
Automatic Number Identification (ANT):The automatic transmission of a calling party’s billing
account telephone number to a local exchange Company,interexchange carrier or a third party
subscriber.The primary purpose of AN!is for billing of toll calls.
Basic Rate Area:A specific geographic area,within which the schedule rates for local exchange
service apply without exchange line mileage and without special rates in lieu of mileage.
Branded Service:Services carrying the brand and logo of their parent company,which are
available to be resold by outside authorized retailers.
Central Office:Company facilities where subscriber lines are connected to each other through
switching equipment for placing local and long distance telephone calls.
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1.0 DEFINITIONS (Cont’d)
Company or Name of Company:Praxis Limited Co”also doing business as ‘A+Satellite”
Customer or Subscriber:The person,firm or corporation that orders service and is responsible
for the payment of charges for that service and for compliance with the Company’s regulations
related to that service.
ILEC:Incumbent Local Exchange Carrier
Individual Case Basis (IC B):A service arrangement wherein regulations,rates,and charges,are
developed based on the specific circumstances of a customer’s situation.
i’onlisted Service:A directory listing service wherein a Customer is not listed in the published
directory,hut is listed in the directory assistance database.
Nonpublished Service:A directory listing service wherein a Customer is not listed in the
published directory or in the directory assistance database.
Non-Recurring Charges:The one-time charges for services or facilities which may include but
are not limited to charges for:construction,installation,truck roLl,activation,special fees.The
customer becomes liable for these charges when the Company initiates any action associated
with a non-recurring charge at the customers request.
Recurring Charges:The charges to a Customer for services,facilities and equipment,which
recur monthly for the agreed upon duration of the service.
Residential Service:Telephone Service provided to customers when the actual or obvious use is
for domestic purposes.
Service Commencement Date:The first day following the date on which the Company notifies
the Customer that the requested service or facility is available for use,unless the Customer
refuses to accept service because it does not conform to the standards set forth in the Service
Order or in this price list,in which case the Service Commencement Date is the date on which
the Customer accepts service.The Company and the Customer may agree on a substitute Service
Commencement Date.
Service Order:The written order for Services executed by the Customer and the Company in the
format devised by the Company.The signing of a Service Order by the Customer and acceptance
by the Company initiates the obligations of the respective parties as set forth therein and
pursuant to this price list;except that the duration of the service is calculated from the Service
Commencement Date.
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1.0 DEFNTTIONS (Cont’d)
Service Territory:Those parts of Idaho which are served by CenturyLink as the Incumbent Local
Exchange Carrier.*Reference Idaho Telephone Exchanges and Company Areas”map
downloaded from the idaho PUC Website.
Shared:A facility or equipment system or subsystem that can be used simultaneously by several
Customers.
Small Business Service:Telephone service provided to businesses with five (5)or fewer lines.
2.0 REGULATIONS
2.1 Undertaking of the Company
2.1.1 Scope
2.1.1.1 The Company undertakes to furnish local exchange communications
service pursuant to the terms of this price list.
2.1.1.2 The services the Company offers shall not be used for any unlawful
purposes or for any use for which the Customer has not obtained all required
governmental approvals,authorizations,licenses,consents and permits.
2.1.1.3 The services of the Company are furnished for the transmission of voice
communications but may also be used for data.facsimile,signaling,metering,or
other similar communications,subject to the transmission capabilities of the
technologies or combination of technologies available.Service is available
twenty-four hours a day,seven days a week.
2.1 .1 .4 Company may elect to offer additional services through interconnection
which are not regulated by the IPUC or this tariff.
2.2 Shortage of Equipment or Facilities
The furnishing of service under this price list is subject to the availability on a
continuing basis of all facilities necessary to provide the service.Services will be
provided using the resale of other carriers’facilities and!or any facilities the
Company may construct,as may be determined by the Company.
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2.0 REGULATIONS (Cont’d)
2.3 Selection of Transmission
The Company selects and/or arranges for the channels and/or service components
and underlying network facilities used to provide service.The Company may
modify or change the channels,service components and underlying Company
facilities or the underlying carrier at any time.
2.4 Notification of Service-Affecting Activities
The Company will provide the Customer with reasonable notification of service-
affecting activities that may occur during the normal operation of its business.Such
activities may include,but are not limited to,equipment or facilities additions,
removals or rearrangements and routine preventive maintenance.Generally,such
activities are not specific to an individual Customer but affect many Customers’
services.No specific advance notification period is applicable to all service-affecting
activities.The Company is not responsible for notifications regarding any ILEC
activities of which the Company was not given reasonable notification.The
Company will work cooperatively with the Customer to determine reasonable
notification requirements.Notification to the Customer may not be possible with
some emergency or unplanned service-affecting conditions,such as an outage
resulting from cable damage.
2,5 Provision of Equipment and Facilities
2.5.1 The Company shall make a reasonable effort to provide service to a Customer on or
before a particular date,subject to the provisions of and compliance by the Customer
with the regulations contained in this price list.
2.5.2 The Company shall make a reasonable effort to maintain facilities that it furnishes
to the Customer.The Customer shall not,and the Customer shall not permit others to,
rearrange,disconnect,remove,attempt to repair or otherwise interfere with any of the
facilities installed by the Company,except upon the written consent of the Company.
2.6 Terms and Conditions
2.6.1 Service is provided on a minimum term basis of at least one month,using 24-hours
per day for each day of the month.For purposes ofthis price list,a month is considered to
have thirty days.All calculations of dates set forth in this price list shall be based on
calendar days,unless otherwise specified herein.
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10 REGULATIONS (Contd)
2.6.2 This price list shall be interpreted and governed by the laws of the State of Idaho
and the Rules issued by the Idaho Public Utilities Commission.
2.7 Non-routine Installation and Special Construction
2.7.1 Non-Routine Installation
At the Customer’s request,installation and/or maintenance may be performed outside the
Company’s regular business hours or in hazardous locations.In such cases,charges based
on cost of the actual labor.material,or other costs incurred by or charged to the Company
will apply.
2.7.2 Special Construction
Subject to the agreement of the Company,special construction of facilities may be
undertaken on a reasonable effort basis at the request ofthe Customer.Special
construction may include that construction undertaken:
(a)where facilities are not presently available;
(b)of a type other than that which the Company would normally utilize in the
furnishing of its service;
(c)over a route other than that which the Company would normally utilize in the
ftirnishing of its services;
(d)in a quantity greater than that which the Company would normally utilize in
the furnishing of its services;
(e)on an expedited basis;
(I)on a temporary basis until permanent facilities are available;
(g)involving abnormal costs;or
(h)in advance of normal construction.
Special construction will be undertaken at the discretion of the Company consistent with
budgetary responsibilities and consideration for the effect on Company’s other Customers
and contractual responsibilities.
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2.0 REGULATIONS (Cont’d)
2.8 Ownership of Facilities
Title to all facilities and equipment,and related plans and proposals,provided by the Company
in furnishing service remains with the Company,its agents or contractors.Such facilities and
equipment.plans and proposals shall be returned to the Company by the Customer whenever
requested,within a reasonable period following the request and in as good condition as
reasonable wear will permit.
2.9 Rights-of-Way
Provisioning of the Company’s services is subject to and contingent upon the Company’s ability
to obtain and maintain rights-of-way and access to public and private property necessary for
installation of the facilities used to provide the Company’s services to the Customer’s service
point as agreed to by the Company.
2.10 Liability and Indemnification
2.10.1 Exculpatory Clause
THE INCLUDED EXCULPATORY LANGUAGE DOES NOT CONSTITUTE A
I)E FERMINA lION BY FEE COMM ISS ION lilA F A LIM1TA I ION OF 1 lAB ILl FY
IMPOSED BY THE COMPANY SHOULD BE UPHELD IN A COURT OF LAW.
ACCEPTANCE FOR FILING BY THE COMMISSION RECOGNIZES THAT IT IS A
COURI’S RFSPONSIBILI1Y 10 ADJUDICAFE NEGLIGFNCE AND
CONSEQUENTIAL DAMAGE CLAIMS.IT IS ALSO THE COURT’S
RESPONSIBILITY TO DETERMINE THE VALIDITY OF THE EXCULPATORY
CLAUSE.
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2.0 REGULATIONS (Cont’d)
2.10.2 Liability and Indemnification of the Company
2.10.2.1 The Company shall be held harmless,defended,and indemnified by any
subscriber,user or by any other entity against any claim,loss,expense,damage or
liability arising from the material transmitted over its services involving claims
for libel,slander,invasion of privacy,or infringement of copyright,patent.trade
secret,or proprietary or intellectual property right of any third party arising from
any act or omission by the Customer,including without limitation,the Customer’s
own communications or use of the Compmy’s services and facilities in a manner
not contemplated by this price list or by any agreement between the Customer and
the Company.The Company’s entire liability,if any.for any claim,loss,damage
or expense from any cause whatsoever shall in no event exceed sums actually
paid the Company by the Customer for the specific services giving rise to the
claim.No action or proceeding against the Company shall be commenced more
than one year after the service is rendered.In the event parties other than the
Customer,including but not limited to joint users and the Customer’s Customers,
shall have use of the Company’s service directly or indirectly through the
Customer,then the Customer agrees to forever indemni and hold the Company
harmless from and against any and all such claims,demands,suits,actions,losses,
damages,assessments or payments which may be asserted by said parties arising
out of or relating to the Company’s furnishing of service.
2.10.2.2 The Company shall not be liable for any defect,omission.or act of any
entity furnishing services,facilities or equipment used for or with the Company’s
services,to the Company or to the Customer,or for the acts or omissions of
common carriers or warehousemen.
2.10.2.3 The Company shall not be i:iable for any personal injury,or death of any
person or persons,and for any loss or damage sustained by reason of acts,
mistakes,omissions,errors or defects in providing its services,whatever shall be
the cause which is not the direct result of the Company’s gross negligence or
willful misconduct.
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2.0 REGULATIONS (Cont’d)
2.10.2.4 Except as otherwise provided herein,no liability for indirect,incidental
or consequential damages shall attach to the Company,its agents,servants or
employees,for damages or costs arising from errors.mistakes,omissions,
interruptions,failures,delays,or defects or malfunctions of equipment or
facilities,in the course of establishing,furnishing.maintaining,rearranging,
moving,terminating,or changing the service or facilities (including the obtaining
or furnishing of information in respect thereof or with respect to the customer or
users of the service or facilities)in the absence of willful and wanton conduct or
gross negligence,whether a claim for such liability is premised upon breach of
contract,breach of warranty,fulfillment of warranty,negligence,strict liability,
misrepresentation,fraud,or any other theories of liability.
2.10.2.5 The Company shall not be liable to a customer or service user or any
other person,firm,entity,for any failure to perform its obligations under this
tariff due to any cause or causes beyond its reasonable control,which is not the
direct result of the Company’s gross negligence or willful misconduct.
2.10.2.6 The remedies set forth herein shall not be exclusive and the Company at
all times shall be entitled to all rights available to it under either law or equity.
2.10.2.7 The liability of the Company for damages arising out of the furnishing
of these services,including but not limited to mistakes,omissions.interruptions.
delays,or errors,or other defects,representations,or use of these services or
arising out of the failure to furnish the service,whether caused by acts of
commission or omission,shall be limited to the extension of allowances as set
forth in the section of this price list on Allowances for Interruptions in Service.
The extension of such allowances for interruption shall be the sole remedy of the
Customer,authorized user,or joint user and the sole liability of the Company.
2.10.2.8 The Company shall not be liable for any failure of performance or
equipment due to causes beyond its control,including but not limited to:acts of
God,fire,flood or other catastrophes;any law,order,regulation,direction,action,
or request of the United States Government,or of any other government,
including state and local governments having or claiming jurisdiction over the
Company,or of any department,agency commission,bureau,corporation,or
other instrumentality of any one or more of these federal,state,or local
governments,or any civil or military authority;national emergencies;
insurrections;riots;wars:unavailability of rights-of-way or materials;or strikes,
lock-outs,work stoppages,or other labor difficulties.
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2.0 REGULATIONS (Cont’d)
2.10.2.9 The Company shall not be liable for any damages or losses due to the
fault or negligence of the Customer or due to the failure or malfunction of
Customer provided equipment or facilities.
2.10.2.10 The Company shall not be liable for the claims of vendors supplying
equipment to Customers of the Company.which may be installed at premises of
the Company,nor shall the Company be liable for the performance of said vendor
or vendors equipment.
2.10.2.11 The Company shall not be liable for any damages whatsoever to
property resulting from the installation,maintenance,repair or removal of
equipment and associated wiring unless the damage is caused by the Company’s
willful misconduct or negligence.
2.10.2.12 The Company shall not be liable for any damages resulting from
delays in meeting any service dates due to delays resulting from normal
construction procedures.Such delays shall include,but not be limited to,delays
in obtaining necessary regulatory approvals for construction,delays in obtaining
right-of-way approvals and delays in actual construction work.
2.10.2.13 The Company shall not be liable or responsible for any direct,indirect,
incidental,special.consequential.exemplary,lost profits,or punitive damages to
the Customer as a result of any Company service,equipment or facilities,or the
acts or omissions or negligence of the Company’s employees or agents.
2.10.2.14 The Company shall not incur any liability,direct or indirect,to any
person who dials or attempts to dial the digits “9-1-1”or to any other person who
may be affected by the dialing of the digits “9-1-i “.
2.10.2.15 THE COMPANY MAKES NO WARRANTIES OR
REPRESENTATIONS,EXPRESS OR IMPLIED EITHER IN FACT OR BY
OPERATION OF LAW,STATUTORY OR OTHERWISE,INCLUDING
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR USE,EXCEPT THOSE EXPRESSLY SET FORTH HEREiN.
2.11 (Reserved)
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2.0 REGULATIONS (Cont’d)
2.12 Conflicts Between Price List and Commission Rules
If this Price List contains provisions that deny or restrict a Customer’s rights otherwise protected
by Commission rules,Commission rules supersede any conflicting tariff or price list provisions
that deny or restrict any of those rights,unless otherwise ordered by the Commission,court
order,or statute.
2.13 Service Restoration Deadline
Deadlines for resolving service interruptions are subject to the provisions of this section
2.13.1 Service Interruptions
An interruption in service is considered to exist when the local service quality
deteriorates to such an extent that the customer cannot make local calls or cannot receive
local calls or cannot use the service for voice grade communications because of cross
talk,static or other transmission problem.
An interruption period begins when the Customer reports a circuit,service or facility to
be interrupted and releases it for testing.
2.13.1.1 The Company must restore service within forty-eight (48)hours after the
report of the outage,except
a)for outages reported on Thursday,the Company must restore service no later
than the following Monday by 6:00 pm,and
b)for outages reported on Friday,Saturday or Sunday,the Company must restore
service no later than the following Tuesday by 6:00 pm.
2.13.2 Limitations on Deadlines
Company is not required to meet the service restoration deadline in the following
situations:
2.13.2.1 Interruptions due to Customer’s own equipment or inside wiring,the
negligence of the Customer,or noncompliance with,or acts of omission regarding
the provisions of this price list by the Customer,authorized user or joint user;
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2.0 REGULATIONS (Cont’d)
2.13.2.2 Interruptions of service during any period in which the Company is not
given full and free access to its facilities and equipment for the purpose of
investigating and correcting interruptions;
2.13.2.3 Interruptions of service during a period when the Customer has released
service to the Company tbr maintenance purposes or for implementation of a
Customer order for a change in service arrangements;or
2.13.2.4 Interruption of service due to circumstances or causes beyond the control
of the Company and affecting large groups of customers.
2.13.2.5 When conditions exist where the personal safety of an employee would
be jeopardized.
2.14 Obligations of the Customer
2.14.1 The Customer shall provide at no charge,as specified by the Company.any
personnel,equipment,space,power.heating and air conditioning needed to operate,and
maintain a proper operating environment for the Company’s facilities and equipment
installed on the Customer’s premises
2.14.2 Upon suitable notification to the Customer,and at a reasonable time,the Company
may make such tests and inspections as may be necessary to determine that the Customer
is complying with the requirements set forth herein for the installation,operation,and
maintenance of Customer-provided facilities,equipment.and wiring in the connection of
Customer-provided facilities and equipment to Company-owned facilities and equipment.
2.14.3 If the protective requirements for Customer-provided equipment are not being
complied with,the Company may take such action as it deems necessary to protect its
facilities,equipment,and personnel.The Company will notify the Customer promptly if
there is any need for further corrective action.Within ten days of receiving this notice,
the Customer must take this corrective action and notify the Company of the action taken.
If the Customer fails to do this,the Company may take whatever additional action is
deemed necessary,including the suspension of service,to protect its facilities,equipment
and personnel from harm.
2.15 Prohibited Uses
The Customer shall not use or allow the use of the Company’s facilities or equipment installed at
the Customer’s premises for any purpose other than that for which the Company provides it,
without the prior written consent of the Company.
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2.0 REGULATIONS (Cont’d)
2.15.1 Abuse
The abuse of Company Services is prohibited.Abuse includes,but is not limited to,the
following activities:
(a)Using service to make calls that might reasonably be expected to frighten,
torment,or harass another.
(b)Using service in such a way that it interferes unreasonably with the use of
Company services by others.
2.15.2 Fraudulent Use
The fraudulent use or the intended or attempted fraudulent use of service is prohibited
and can result in the discontinuance of services as set out by this price list.Fraudulent use
consists of using or attempting to use service with the intent to avoid the payment,either
in whole or in part,of the price listed charges for the service including but not limited to:
(a)rearranging,tampering with,or making connections not authorized by this
price list to any network components used to furnish service;or
(b)using fraudulent means or devices,tricks,schemes,false or invalid numbers,
false credit devices,or electronic devices.
2.16 Payments
2.16.1 Customer Obligations
2.16.1 .1 The Customer shall pay outstanding charges in full within 15 calendar
days of the invoice date.Charges normally will be invoiced in advance,with
monthly recurring charges invoiced on or about the first of the month for which
the charges apply.Amounts not paid within 15 calendar days after the date of the
invoice are considered delinquent.
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Idaho Public Utilities Commission
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ACCEPTED FOR FILING
January 8, 2013
Boise, Idaho
2.0 REGULATIONS (Cont’d)
2.16.1.2 The Customer shall pay all charges for use of the service by any persons
whether or not authorized by the Customer,except in those instances where it has
been determined that the Customer’s present and former employees,agents and
authorized users were not responsible for calls billed to the Customer via third
party billing and the Company did not verify that the charges for the call would be
accepted.The Customer is not responsible for unauthorized use of service to the
extent such use is proximately caused by the Company’s willful or negligent act.
2.16.2 Disputed Bills
2.16.2.1 Any Customer who disputes a portion of a bill rendered for Company
services shall pay the undisputed portion of the bill and notify the Company that
such unpaid amount is in dispute within thirty (30)days of receipt of the bill.If
such notice is not received by the Company within thirty (30)days as indicated
above,the Company shall consider the bill statement to be due and payable in full
by the Customer.Payment of the amount due by the Customer does not constitute
a waiver of the Customer’s rights under the provisions of IDAPA 31.41.01.204 to
challenge any billing amount due or paid to the Company.
2.16.2.2 In the event a Customer and the Company cannot resolve a billing
dispute to their mutual satisfaction,the Customer may contact the Idaho PUC and
proceed in accordance with the Idaho PUC’s Rules.The address and telephone
numbers for the Idaho PUC are:
Idaho Public Utilities Commission
P.O.Box 83720
Boise Idaho 83720-0074
334-0300 (within the local calling area)
1-800-432-0369 (from outside the local calling area)
Praxis Limited Co.Local Exchange Services Taa-iff I Page 20
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Idaho Public Utilities Commission
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Boise, Idaho
2.0 REGULATIONS (Cont’d)
2.16.3 Payment Arrangements
2.16.3.1 When a Customer cannot pay a bill in full,the Company may continue to
serve the Customer if the Customer and the Company agree on a reasonable
portion of the outstanding bill to be paid immediately,and the manner in which
the balance of the outstanding bill will be paid.
2.16.3.2 In deciding on the reasonableness of a particular agreement,the
Company will take into account the Customer’s ability to pay,the size of the
unpaid balance,the Customer’s payment history and length of service,and the
amount of tinie and reasons why the debt is outstanding.
2.16.3.3 Payments are to be applied to the undisputed balance owed by the
Customer.A Customer may designate how a payment insufficient to pay the total
balance due shall be applied.If applicable,and in the absence of instructions from
the Customer,a partial payment shall be allocated first to local exchange services.
Such payments shall be applied first to the oldest undisputed balances.
2.16.3.5 If a Customer fails to make the payment agreed upon by the date that it is
due,the Company may,but is not obligated to,enter into a second payment
arrangement.
2.16.3.7 A Customer’s failure to pay for undisputed MTS charges billed by the
Company may result in loss of 0+,0-and 1 +dialing access to MTS services until
such time as the customer pays the undisputed charges and applicable
reconnection charges,if any.
2.16.3.8 Customer failure to pay undisputed charges for other services may result
in discontinuance of those services.
2.17 Taxes,Charges,Fees
In addition to the rates and charges described in this price list,the Customer may be responsible
for payment of taxes,charges or fees ordered by the Idaho PUC,the Idaho State Legislature,or
local and county governments.When the Company is authorized to collect such taxes,charges or
fees from the Customer,these taxes,charges and fees will be itemized separately on the
Customer’s bill.
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Idaho Public Utilities Commission
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Boise, Idaho
2.0 REGULATIONS (Cont’d)
2.18 Deposits
2.18.1 The Company will not require advance deposits.
2.19 Refusal or Termination of Services
If the Company intends to deny an available service to an applicant,the Company will provide
the applicant with a written explanation of its refusal to serve.The written explanation shall
include:
a)the reasons for denial of the service;
h)actions the applicant may take in order to receive the denied service;and
c)a statement that the Customer may file an informal or formal complaint
concerning denial of the service with the Company or with the Idaho PUC.
2.19.1 Grounds for Refusal to Establish Service
The Company may refuse to establish service if any of the following conditions exist:
2.19.1 .1 the applicant has an outstanding amount due to the Company for similar
utility services and the applicant is unwilling to make acceptable arrangements
with the Company for payment;
2.19.1.2 a condition exists that,in the Company’s judgment.is unsafe or
hazardous to the applicant,the general population,or the Company’s personnel,
agents or facilities;
2.19.1.3 the applicant is known to be in violation of the Company’s price lists
filed with the Commission;
2.19.1.4 the applicant fails to furnish such funds,suitable facilities,and/or rights-
of-way which have been specified by the Company as necessary to and a
condition for providing service to the applicant;or
2.19.1.5 the applicant has falsified his/her identity for the purpose of obtaining
service.
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Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 8, 2013
Boise, Idaho
2.0 REGULATIONS (Cont’d)
2.19.2 Grounds for Termination with Written Prior Notice
Except as otherwise specified in this price list or Idaho PUC rules,the Company may,
upon reasonable written notice to the Customer,discontinue services for any of the
following reasons:
2.19.2.1 for nonpayment of any undisputed amounts owing to the Company;
2.19.2.2 for services provided to premises that have been vacated by the
Customer;
2.19.2.3 for tampering with the Company’s property;
2.19.2.4 for violation of rules,service agreements,or filed price lists;
2.19.2.5 for use of Customer equipment which adversely affects the Company’s
property,facilities,or service to its other Customers,or upon condemnation of
any material portion of the facilities used by the Company to provide service to a
Customer,or if a casualty renders all or any material portion of such facilities
inoperable beyond feasible repair;or
2.19.2.6 for fraudulent obtaining or use of service,including,but not limited to:
(a)providing false information to carrier the Company regarding the
Customer’s identity,address,creditworthiness,or current or planned use
of common communications;
(b)using or attempting to use service by rearranging,tampering with,or
making connection to the Company’s service where not authorized by this
price list;
(c)using tricks,schemes,false or invalid numbers,false credit devices,
electronic devices;or
(d)any other fraudulent means or device.
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Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 8, 2013
Boise, Idaho
2.0 REGULATIONS (Cont’d)
2.19.3 Refusal or Termination Without Written Notice to the Customer
The Company may deny or discontinue the furnishing of any andlor all service(s)to a
Customer immediately and without prior notice to the Customer and without the
Customer’s permission for one or more of the following reasons:
2.19.3.1 I)angerous Condition.A condition immediately dangerous or hazardous
to the life.physical safety,or property exists,or it is necessary to prevent a
violation of federal,state or local safety or health codes.
2.19.3.2 Ordered to Terminate Service.The Company is ordered to terminate
service by any court,the Idaho PUC,or any other duly authorized public
authority.
2.19.3.3 Services Obtained Illegally.The services(s)was (were)obtained,
diverted or used without the authorization or knowledge of the Company.
2.19.3.4 Customer Unable to he Contacted.The Company has tried diligently to
provide reasonable notice to the Customer,but has been unsuccessful in its
attempt to contact the Customer.
2.19.3.5 Misrepresentation of Identity.The Customer has misrepresented the
Customer’s identity for purposes of obtaining telephone service and either does
not have or has an inadequate security deposit on file with the Company.
2.19.3.6 for any governmental prohibition.or required alteration of the services
provided,or any violation of any applicable law or regulation,or unlawful use of
service or use of service for unlawful purposes,the Company may immediately
discontinue or suspend service.
2.19.4 Notice of Disconnection
2.19.4.1 Seven-Day Notice
Except as otherwise provided under the provisions of IDAPA 31.41.01.303.04
and 3 1.41.01.305,the Company will mail to the Customer written notice of
termination at least seven (7)calendar days before the proposed date of
termination.The written notice will contain the information required by IDAPA
3 1.41.01.306.
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Idaho Public Utilities Commission
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January 8, 2013
Boise, Idaho
2.0 REGULATIONS (Cont’d)
2.19.4.2 Twenty-Four-Hour Notice
At least twenty-four (24)hours before actual termination,the Company will
diligently attempt to contact the Customer affected to apprise the Customer of the
proposed action and the steps to take to avoid or delay termination.Oral Notice
will contain the same information as required by IDAPA 31.41.01.306.
2.19.4.3 Additional Notice
If the Company does not terminate service within seven (7)days after a proposed
termination date,and the matter is not the subject of a pending complaint before
the Idaho PUC,or if other arrangements have not been made with the Customer,
the Company will again make a diligent effort to contact the Customer to advise
the Customer of the proposed action.If the Company has not terminated service
within twenty-eight (28)days of mailing a written notice of termination,but still
intends to terminate,the Company will again issue a written notice as set out by
subsection 2.19.4.1 of this price list,related to Seven-Day Notice.
2.19.5 Customer Cancellation of Service
If the Customer cancels a service order or terminates service before the completion of the
term of service specified in the service order for any reason,the Customer agrees to pay
to the Company all costs,fees,and expenses reasonably incurred in connection with
special construction and with the term of service.In addition,the Customer may be liable
for termination charges up to a maximum amount equal to the total charges applicable for
the remaining term specified in the service order.
2.20 Restoration of Service
2.20.1 A reconnection charge shall be imposed on any Customer whose service has been
discontinued pursuant to the provisions of Section 2.19 of this price list.The Company
reserves the right to refuse to restore service until all amounts due have been paid.
2.20.2 Should the Customer request that service be restored during a period other than
regular working hours,such as evenings or weekends,the Customer may be required to
pay an after-hour charge for service reconnection.
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Idaho Public Utilities Commission
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January 8, 2013
Boise, Idaho
2.0 REGULATIONS (Cont’d)
2.21 Assignment
The Company may,without obtaining any further consent from the Customer,assign any of its
rights,privileges or obligations under this price list to any subsidiary,parent,or affiliate of the
Company;pursuant to any sale or transfer of substantially all the business of the Company;or
pursuant to any financing,merger or reorganization of the Company.The Customer may,upon
prior written consent of the Company.which consent shall not be unreasonably withheld,assign
its rights,privileges or obligations under this price list to any subsidiary,parent,or affiliate of the
Customer;pursuant to any sale or transfer of substantially all the business of the Customer;or
pursuant to any financing,merger or reorganization of the Customer.
2.22 Promotions
The Company may provide promotional offerings from time to time.The Company will notify
the Idaho PUC ten (10)days in advance of the rates,terms &conditions of any such promotions.
2.23 E911
The Company will provide necessary Customer information to the incumbent local exchange
carrier for appropriate routing of E91 I calls.The Company’s switches will be equipped with
E91 I tnmks and all E911 traffic will be switched by’the Company to the incumbent local
exchange carrier for routing.
2.24 Public Notice
The Company shall give public notice of all proposed changes in rates.Public notice must be
reasonably designed to call the attention of Customers who are affected by the changes to the
proposed changes in rates.Legal advertisements alone will not be considered adequate public
notice.Individual notice to all Customers affected will always constitute public notice
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Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 8, 2013
Boise, Idaho
3.0 LOCAL EXCHANGE SERVICES
3.1 General
Local Exchange Services provide the Customer with connection to the public switched
telecommunications network.In addition,Local Exchange Service provides the Customer with a
unique telephone number address on the public switched telecommunications network.Each
Local Exchange Service enables the Customer to:
(a)receive calls from other stations on the public switched telecommunications network;
(b)access other services offered by the Company as set forth in this price list
(c)access certain interstate and international calling services provided by the Company;
(d)access the Company’s operators and business offices for service related assistance;
(e)access emergency services by dialing 0-or 9-1 -1;and
(f’)access services provided by other common carriers which purchase the Company’s
Switched Access Services as provided under the Company’s Federal and State price lists
or price list,or which maintain other types of traffic exchange arrangements with the
Company.
3.2 Service Descriptions
The provision of local exchange service at the rates,charges,and under the regulations shown is
subject to the provision of other sections of this document.The rates and local message unit and
measured service charges as quoted herein for local exchange service,entitle the customers to
local calls,without toll charges,to all local exchange access lines connected to a CO of the
exchange,or to all telephones served by CO’s of the extended local service area where
comprised of more than one exchange.
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Idaho Public Utilities Commission
Office of the Secretary
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January 8, 2013
Boise, Idaho
3.0 LOCAL EXCHANGE SERVICES (Contd)
3.2.1 Service Classes
Local Exchange Service is offered to Residential and Business Customers.The service is
classified as Business Service when any of the following conditions exist:
(a)The service is to be furnished at a location of business,trade,or professional
practice and where the location is not confined primarily to domestic activities.
(h)The directory listing is to be a business listing
(c)The service is sold to a reseller of local exchange service.
The service is classified as Residential if none of the above conditions exist
3.2.2 Services Offered
3.2.2.1 Measured Service
Measured service is an exchange service for which a regular monthly charge is
billed to the customer for access to the local and toll networks.in addition to the
monthly charge,local usage charges will apply for outgoing calls completed on a
local basis.Measured Service is offered in 2 plans:
a.Basic Measured Service
b.Standard Measured Service
3.2.2.1.1 Terms and Conditions
1.Measured service is available for customers on an individual line basis
only.
2.Regular flat rate,and measured service will not be provided on the same
customer premises.
3.The customer has no property rights to the continuance of service
through any particular wire center and the Company may change the wire
center designation of a customer whenever it deems it necessary in the
conduct of its business.Wire center serving area transfers and wire center
additions do not constitute a rate change.
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Idaho Public Utilities Commission
Office of the Secretary
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January 8, 2013
Boise, Idaho
3.0 LOCAL EXCHANGE SERVICES (Cont’d)
4.Timing of Local Messages
a.Chargeable time begins when connection is established between
the calling station and the called station.
b.Chargeable time ends when the calling station hangs up,thereby
releasing the network connection.If the called station hangs up,
but the calling station does not,chargeable time ends when the
network connection is released by automatic timing equipment in
the telephone network.
c.Chargeable time does not include time lost because of faults or
defects in the connection,
d.Chargeable time does not include the first 30 minutes for Basic
Measured Service,or the first 200 minutes for Standard Measured
Service.
3.2.2.2 Flat Rate Service
Flat Rate Service entitles customers to an unlimited number of calls within the
local calling area.
3.2.3 Class Change
Customers changing from business to residence service will be assigned a different
telephone number.Referral of calls to the new residence telephone number assigned will
not be provided.Customers may choose to retain the same telephone number but must
continue to pay business rates until the next telephone directory is issued in which their
telephone number does not appear as a business listing.
3.2.4 Idaho USF Surcharges
A surcharge is calculated on minutes of use,and assessed on all access lines to contribute
towards funding for an Idaho Universal Service Fund.The Surcharge Rate is established
by the Commission and will be assessed to each business and residential line.
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Idaho Public Utilities Commission
Office of the Secretary
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January 8, 2013
Boise, Idaho
4.0 RATES AND CHARGES
4.1 Nonrecurring Charges
The nonrecurring charge associated with a given service or item of equipment applies on a per-
service and/or per-item basis each time the service or item of equipment is provided.
(a)Nonrecurring charges do not apply:
•To change of grade,class or type of service as a result of held regrades;
•To change a customer’s mailing address;
•To move a drop for maintenance reasons.
(b)Nonrecurring Change Charges
1)The following nonrecurring charge applies for changes at the customer’s
request,unless otherwise specified.
•To each line when changing the type of service,flat rate to message or
measured rate or vice versa.
NON
RECURRING
CHARGE
•Per activity,per CO access line changed $20
2)The following nonrecurring charge for changes applies
•When changing a grade of service within the categories of individual line
or rural line service,at customer’s request;
•For temporary transfer of calls,at customer’s request;
•To changes in class of service from business to residence service or vice
versa,not involving PBX service.
NON
RECURRING
CHARGE
•Per activity,per CO access line changed $30
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Idaho Public Utilities Commission
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January 8, 2013
Boise, Idaho
4.0 RATES AND CHARGES (Cont’d)
(c)Local calls alternately billed or operator handled will be assessed the following:
CHARGE
•Customer Dialed
Calling Card (Mechanized)$1.50
•Customer Dialed
Calling Card (Operator Assisted)$2.00
•Operator Handled Station-to-Station $2.50
•Operator Handled Person-to-Person $4.00
(d)The monthly rates for Measured Service do not contemplate the provision of monthly
billing detail.When billing detail is furnished,it must be arranged for in advance.
The following charge per call will be assessed.In addition,the following
nonrecurring charge will also apply.
USOC CHARGE
•Detail billing,per call N/A $0.01
NON
RECURRING
USOC CHARGE
•Each service order required
-Residence OMD $5.00
-Business OMD $9.00
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Idaho Public Utilities Commission
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Boise, Idaho
4.0 RATES AND CHARGES (Cont’d)
4.2 Measured Service Rates and Charges
4.2.1 Measured Service Usage Charges
a.Measured service usage charges accumulate on a monthly basis commencing
on the billing date.
b.Measured service usage charges do not apply to messages completed to official
numbers located on Company premises within the local calling area,that the
general public calls to transact Company business.
c.Calls to directory assistance are not subject to measured service usage charges.
d.Measured service usage charges are based upon the rate shown and are
applicable to local messages completed on a dial station-to-station basis.
PER
MINUTE
RATE
•Measured Service Usage Charge $0.02
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Idaho Public Utilities Commission
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January 8, 2013
Boise, Idaho
4.0 RATES AND CHARGES (Cont’d)
4.2.2 Measured Service Access Line Rates and Charges
a.The nonrecurring charge associated with provision of measured service CO
access line applies:
•To install each CO line;
•For connecting a CO line when changing a grade of service to or from
PBX service.
NON-RECURRING
CHARGE MONTHLY RATE
•Business Basic
-Individual line $99 $25
-Additional
individual line $59 $25
•Business Standard
-Individual line $99 $30
-Additional
individual line $59 $30
•Residence Basic
-Individual line $49 $15
-Additional
individual line $35 $15
•Residence Standard
-Individual line $49 $20
-Additional
individual line $35 $20
4.2.3 See 4.1 .(b).2,preceding,for applicable nonrecurring change charges.
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Idaho Public Utilities Commission
Office of the Secretary
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January 8, 2013
Boise, Idaho
4.0 RATES AND CHARGES (Cont’d)
4.3 Flat Rate Service Rates and Charges
4.3.1 The nonrecurring charge associated with provision of flat rate service access line
applies:
•To install a CO line:
•For connecting a CO line when changing a grade of service to or from PBX
Service.
NON
RECURRING
CHARGE MONTHLY RATE
•Business
-Individual line $99 $35
-Additional
individual line $59 $35
•Residence
-Individual line $49 $25
-Additional
individual line $35 $25
4.3.3 See 4.1 .(b).2,preceding,for applicable nonrecurring change charges.
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Idaho Public Utilities Commission
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Boise, Idaho