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Home My WebLink About20050419Application.pdf, "' ("" - " r-CLl. 'Ie.. ..-- L~,=c BEFORE THE IDAHO PUBLIC UTILITIES COMMISSION '! L ED In the Matter of the Application of Pacific Centrex Services, Inc. F or a Certificate of Public Convenience and Necessity to Provide Resold and Facilities-based Local Exchange Services in the State of Idaho ZOOS APR t 9 At; 9: 04 PUC Docket No: , , ' " ,..j) ; ,) ; ,'; U L 1 L UTILITIES COr"ir"'l!SSION PLE --t -O~-O APPLICATION FOR AUTHORITY TO PROVIDE RESOLD AND FACILITIES-BSAED LOCAL EXCHANGE SERVICES Pacific Centrex Services, Inc. ("Applicant") respectfully requests that the Idaho Public Utilities Commission ("Commission ) issue a Certificate of Public Convenience and Necessity to provide resold and facilities-based local exchange services within the State of Idaho pursuant to Idaho Code 99 61-526 through -528 and IDAPA 31.01.01.111. In support thereof, Applicant provides the following information: Proposed Services Applicant proposes to provide resold and facilities-based local exchange services throughout the State of Idaho in the territories of Qwest. Applicant has no currentplans to build facilities. Applicant will market services to primarily small and medium business customers. Applicant intends to provide the proposed services either using the services and facilities of other facilities-based carriers and/or, where economical, by obtaining access to the UNE-Platform of the incumbent local exchange carrier. Specific types of services include but will not be limited to Two Way Local Lines/Trunks, Direct Inward/Outward Dialing Options, Local Calling, and access to 911 Emergency Services. The Company has not provided service in Idaho. Form of Business Name. Address and Form of Business Applicant is not a sole proprietorship. Applicant is not a partnership. Applicant is a corporation; a short statement of the character of public service in which it may engage Applicant intends to provide facilities-based and resold local exchange services to primarily medium and small business customers. the name of the state in which it is incorporated Applicant is incorporated under the laws of the State of California. its principal business address and Pacific Centrex Services, Inc. 6855 Tujunga Avenue North Hollywood, CA 91605 its principal business address within Idaho Applicant will not have a business address in Idaho. a certified copy of its articles of incorporation A copy of Applicant's Articles of Incorporation are attached as Exhibit A. if not incorporated in Idaho, a certificate of good standing issued by the Secretary of State, and Attached hereto as Exhibit B. name and address of registered agent for service in Idaho. If a corporation, the names and addresses of the ten common stockholders of applicant owning the greatest number of shares of common stock and the number of such shares owned by each, as follows: Name and Address Percentage of all Shares Shares Issued and Owned Outstanding Percentage of Voting Control M. Devin Semler 6855 Tujunga Avenue North Hollywood, CA 91605 50%500/0 Lisa Semler 6855 Tujunga Avenue North Hollywood, CA 91605 50%50% Names and addresses of the officers and directors of applicant. Applicant's Officers and Directors are attached as Exhibit C. Name and addresses of any corporation, association, or similar organization holding a 5% or greater ownership or a management interest in the applicant. As to the ownership, the amount and character of the interest must be indicated. A copy of any management agreement must be attached. Not applicable. See Number 2 above. Names and addresses of subsidiaries owned or controlled by applicant. Applicant does not own nor control any subsidiaries. III Telecommunications Service The date on which applicant proposes to begin construction or anticipates it will begin to provide service. Applicant anticipates it will begin to provide service upon certification. A written description of customer classes and customer service ( s J that the applicant proposes to offer to the public. Applicant proposes to offer all forms of intrastate telecommunications services including: Basic Residential Exchange Service (Local Exchange Flat Rate Measured Rate Service, and operator assistance); Residential Custom Class Features (call waiting, caller ID, call forwarding, etc. ); Adjunct Provider Features (voice Message, etc.) and Residential Ancillary Services (911, directory listing, directory assistance, etc. Service Territory description sufficient for determining whether service is to be offered in particular location; and the names of all incumbent local exchange corporations with whom the proposed utility is likely to compete. Applicant seeks authority to resell local exchange services in the existing services areas of QWEST. Written description of the intended manner of service, for example, resold services or facilities based. A general description of the property owned or controlled by applicant. Applicant will provide resold and facilities-based local exchange services. Applicant does not own or control any property in the State of Idaho. A statement describing with whom the applicant is likely to compete. Applicant will compete with certificate local competitive local exchange carrier in Idaho. description of the property owned by the applicant clarifies the applicant' proposed services and operation. Applicant will not own any property in Idaho. Applicant will provide resold or facilities-based services using the UNE-P platform. Financial Information Current detailed balance sheets, including Attached hereto as Exhibit D. a detailed income and profit and loss statements of applicant reflecting current and prior year balances for the twelve months ended as of the date of the balance sheet, or ifnot readily available, for the period since the close of the preceding calendar year. Attached hereto as Exhibit E. If a balance sheet and income statement are not available, the applicant must submit financial data sufficient to establish it possesses adequate financial resources to provide the proposed services. N/A Latest annual report, if any. N/A Illustrative" Tariff Filings Proposed initial tariff and price sheets setting forth rates, rules, terms, and regulationsapplicable to the contemplated service. . Attached hereto as Exhibit F, Applicant submits an illustrative tariff containing termsand conditions. Applicant has not made interconnection arrangements with the incumbent local exchange carriers, therefore the tariff contains no rates. Applicant willrevise the tariff to include rates pending interconnection. VII VIII Customer contacts Contact information for the applicant. The name, address , and telephone number and electronic mailing addresses (if available) of the person(s) responsible for consumer inquiries and complaints from the public. Rhaphael Tarpley Pacific Centrex Services, Inc. Regulatory Affairs Department 530 W. 6th Street, Suite 300 Los Angeles, CA 91605 Telephone (213) 244-1465Facsimile (213) 244-1464 E-mail rhaphaelt~pcs1.net A toll-free number for customer inquiries and complaints. 800-881- 7054 The name , number and electronic mailing addresses (if available) of the person(s) designated as a contact for the Commission Staff for resolving complaints, inquiries and matters concerning rates and price lists or tariffs. Rhaphael Tarpley Pacific Centrex Services, Inc. Regulatory Affairs Department 530 W. 6th Street, Suite 300 Los Angeles, CA 91605 Telephone (213) 244-1465Facsimile (213) 244-1464 E-mail rhaphaelt~pcs1.net Interconnection Agreements Statements of whether the applicant has initiated interconnection negotiations. If yes then when and with whom. Applicant has not initiated interconnection negotiations at this time. Compliance with Commission Rules A written statement that the applicant has reviewed all of the Commission rules and agrees to comply with them, or request for waiver of those rules believed to be inapplicable. Applicant has reviewed all of the Commission rules and agrees to comply with them. Escrow Account for Advance Deposits If a company requires advance deposits by its customers, the company must submit a signed copy of an escrow account with a bonded escrow agent or a security bond. The escrow or bond shall be sufficient to meet customer deposit refunds in case of company default. Applicant will not require deposits or prepayments. WHEREFORE, Pacific Centrex Services, Inc. requ ts that the Idaho Public Utilities '~vices in Idaho.Commission approve the request authority to provide res d I VERIFICA TION M. Devin Semler, President of Pacific Centrex Services, Inc., first being duly sworn on oath deposes and says that he has read the foregoing Application and verifies that the statements made therein are true and correct to the best of his knowledge, information and belief. Pacific Centrex Services, Inc. 6855 Tujunga Avenue North Hollywood, CA 91605 BY: M. Devin Sem President The f Greg Gin g instrument was ackn owl edged before me thi s /'r~ay f J 2001, M. Devin Semler. Public n II" County of * ~~ State otJ!~r~ My Commission Expires LUlE Commission II 1408348 ,,; Notary PublIc . CaIIfomkJ j Los AngeIeo Counly Mv Comm. ExpM Mar 30. 2007 --- -- --- -' -- ......- -- ~ -- -- ~ ~ EXHIBIT A Articles of Incorporation EO- .- -... . I ,159363 ARTICLES OF INCORPORATION 0.' PACIFIC CEN'rk.:X SERVICES, INC. F I L E It J Jt 1-"ill I/"t olfiCe olllle Secretar, ot ;)Iill: of the Sill! 01 CalifOfnia APR 02 1S99 ~~~ Bill JOles. Se~.ift.tt The namc of the corporation is PACIFIC CENTREX SERVICES. INC. The purpose of the corporalion is to engage in any lawful act or activity for which a corporation may be organized under the General Corporation Law of Californi8- other than the bankin3 business. the trust company business or the practice of a profession permitted to be incorporated by the California Corporations Code. 111 The name and address. in the State of California~ of this corporation s initial agent for service of prrcess is M. Devin Semler. 6855 Tujunga Avenue, North Hollywood, Californiz. 91605. This corporation is authorized to issue only one class of shares of stoc:k; the total number of shares which the corporation is. authorized (0 issue is 100,000. ,.. The liability o(lhe direclOrs of the corporation for monetary damages shall be elin1inalcd 10 the fullest extent permissible under California Jaw. J;\GCk\D.'CIW PC~ Artidn.w,.,- I 09tS EE9 gtz e8+ue~en5 uo~+e~od~o~ dB~:ZO OO-Bo-5n~ ... The corporation is authorized to provide indemnilicatjon of agents (a.') defined in Section 317 of the Corporations Code) for breach of du(y to the corporation and itS stockholders through bylaw provisions or (trough agreements with the agents. or both. in excess of Ihe indcnmilic~uion otherwise permitted by Section3t7 of the Corporations Code. subject to the limits on such c:xccss indemnification set fonh in Section 204 of the Corporations Code. DA TF..: April I , 1999 - " I:\OC'K\I1t-cs\4 I"C'S 1\J\1cIa. ~--:--.----=---- .,.. _. "._--~" , J... .-- ~O.09~S €E9 g~Z t 88+ue~en uo~~e~od~o~ d6~:ZO OO-BO-6n~ -'t. f~/ .... . . "'! 1"\I, '.i, . ,' , . ~... - '-? I c;Cj:3 k.3 CF.RTIFICATE OF AMENDMENT ARTICLES OF INCORPORA T(ON PACIFIC CENTREX SERVICES, INC. a California c()J'poration FILED In the Gtr:u of tile itcrwry gf $Iata ~I the Srtle If CaUlor~fa M. Devin Semler certifies mat: 1. He is the President and Secretary, of PACIFIC CENTREX SERVICES, INC., a California corporation. 2. Articlc IV of the Araicles of Incorporation of th:~ corporation is amended and restated in its entirety to read as foIIows: The corporation is authorized to issue only one class of shares of stock; the total number of shares which the corporation is authorized to issue is Fifty Million (50 000,000). On the Amendment of this Articlc, each outstanding share is spUt up andconverted into 2 500 shares. . 3. The foregoing amendment of Anicles of Incorporation has been dulyapprovet.! by the Board of DirectOrs. 4. The foregoing amendment of Articles or Incorporation has been ~uly approved byIt. ; . equired vote of shareholders in accordance with Section 902. Corpowions Code. The rotal . number of outstanding shares of the corporation is 2.000. The number of shares vOting in favor of the amendment equaled or exceeded the voce required. The percentage vote required was more than SO". J funher declare under penalty of perjury under the laws of the State of California that me matters set forth in this Certificate are true and correct of my own knowledge, and that Ibis Cenlt1cate of Amendment was executed on August 12, J999 at NOM Hollywood, CaJi~nia. Date: August t 2, 1999 J:oGC'INJIcir& "'3 lflii ~.,." . ~,~ " , i1~~!;';"" '"'m" ;'~;iJ.l" ' : ', :' f: '.:It.;.~i~~f;:. , ~""" .: :" " t ~7J.~V;?: ""~~',. 0 . . ' m~-:c'-: O oI . .. , '~':'-~'"" ~~~:~.".," '..:.~~, ~""~" ,:,~~ ~. . --. 0 . , " ," .. .. 88~ui""'1!ri"a of;uo"+e"",od.....o~ . !. . d6~:ZO oo-ao-5n~90.09te €E9 91:Z t EXHIBIT B Certificate of Authority to Transact Business Sta te of Idaho """""'-.o..--..,-~_. ~~.,-~- .--- --,--- Otfic(~ of H-Ie Secretary (Jt ~-;tate CERTIFICA T! OF AUTHORITY PACIFIC CENTREX SERVlCI!S, INC. ~~~N~~i~~9~L ,' ; ~;~.r, " ,""", )~' '~:' , BEN YSURSA/Secrefary of Stafe-:of- the Sfattfof Ipaho. hereby certify that an Application for Certifl~~of ,A~dri~1 dU~ ~~~ted- puri5o~~ ~o the provisions of the " . ~I .:" ' ,:L'F, ' " .. , Idaho Business eorPoratiPh Adt,, hes be~: ~ " ~ceived~ iji-:1his office and is found to : ' no : : ~ . conform to laW. " : ," "; , r.: ~::; .",,:~ L:. -:;' ,.::-,' '' \ ,; ACCORDI~Qt~ ~A~~,bt~~u ~' ~i~~i~~tI~y ~J8~jn ~:rr;;'~bY )law, , issue this , ."" , , "~ ,- -..'~. -:.. ,: '' " Certifrcate of Auth6,~ ~ ~~~~ns.1Ju~~ess;~'#U~~$t8!~~h~;~~Ch ~reto a duplicate of , ~, I "" ' , " 7""'L~~t"l:"" " ..,,,- "Jt.., ~.y, r, .... ' ''" -"-+..~",.,--;',-~";:,~, l:::' "':-/,:' the application for stiCh ~ttificate,:;.,..~J' "";,;\"' " ,; '.".. 1l":-i" ~"", ' Dated: 3 March 2005 ' "' "~~~~.;: r~!!~;:~ :~~; ~i' ~: ."~~::\:~,,, ' SECRETARY O'F STATE ., .. 202 APPLICATION FOR CERTIFICATE OF AUTHO,RITY (For Profit) .111 cyw(Instru~tlons on Back of Application) ' ..". -3 y Or .) \~1E T~ undeo1oigned Corporation ~ppiie6 fo~ a CertlfjC$t of Authority and states S!- Of \ !)t.t\O 1.. . The name of tho oorporatJon Ie: c c~x SE!t.YI CES , mc. 2, The name which It shall use In Idaho Is: PACIFIC CENTREX SERVICES II INC" . - 3. It Ie incorporated under the I~ of. California 4. tis date of Incorporation Is: At:lr~l 2, 1999 5. The add..... o! ita principal oftIoe 15: ~a~~ 'l1UJ.WEIl Avenue ood P'" .. 91605 8. The eddrese to which oorresp()ndence should be addressed, If dfHerent from Item 51 ~: 1. The street addre~ of its registered office In Idaho Ie: end tt!s registered agent In JdaHo at that address Is: 815 West Wa8hin ton,Boise, In 83102 Stanley W. Wel~:h.. 8, The names and re8pe~tlve business addresses of its directors al1d offJoers are: \ ~me Offle~Addre91 M. Devin S&Uar ~lClude Yi.,g-Pl."esUent ~ IbV~ Dire~tor; 91605Ron Se~.tr j~c.retarv . Subash Khurana 1 05 COO -w- --- ,_.,. -. '...'" . Dated:Customer # : Signature: (rUllnll . SecretaI)' of St.. use only , I tIIP UAHD SECRETARY IF STATE 83/83/2883 85 ~.. Cli 17W CT. 1.4298 8M1 19U54 1 . 18. II at .... 88 IMJTK PRO I ~\ Sl:.\l( EXHIBIT C Officers and Directors Name:Title: M. Devin Semler President Josh Ploude Vice-President Kay Singian Secretary/ Treasurer Subash Khurana COO M. Devin Semler Pacific Centrex Services, Inc 6855 Tujunga Avenue North Hollywood, CA 91605 Telephone: 818-623-2300 Toll Free: 800-881- 7054 Lisa Semler Pacific Centrex Services, Inc 6855 Tujunga Avenue North Hollywood, CA 91605 Telephone: 818-623-2300 Toll Free: 800-881- 7054 Pacific Centrex Services, Inc Officers and Directors Residential Address: 15143 Hartsook Street Sherman Oaks, CA 91403 132 8th Street Manhattan Beach, CA 90266 6855 Tujunga Avenue North Hollywood, CA 91605 17924 Tuscan Court Granada Hills, CA 91344 Shareholders - 500/0 Owned - 500/0 Owned Business Address: 6855 Tujunga Avenue North Hollywood, CA 91605 6855 Tujunga Avenue North Hollywood, CA 91605 6855 Tujunga Avenue North Hollywood, CA 91605 6855 Tujunga Avenue North Hollywood, CA 91605 EXHIBIT D Balance Sheet Pacific Centrex Services, Inc. Balance Sheet As of November 30, 2004 ASSETS Current Assets Checking/Savings 1000 ' Petty Cash 1046 ' Corp Acct - General 1047 ,Corp Acct - Payroll 1048 ' Business Maximizer Acct. 1049 ' Corporate Tax Account Total Checking/Savings Accounts Receivable 1200' Accounts Receivable 1204' Monthly NSF Checks 1205' Monthly AIR Total 1200' Accounts Receivable 1202 . Reserve for Bad Debts 1210, Accounts Receivable - Access Total Accounts Receivable Other Current Assets 1230 ' Interests Receivable 1401 ' Employee Advances 1409 . Employees - Officer I 1401 . Employee Advances - Other Total 1401 . Employee Advances 1490 ' Prepaid Expenses 1493 ' Prepaid Compensation 1494 ' Prepaid Purchases Total 1490 ' Prepaid Expenses Total Other Current Assets Total Current Assets Fixed Assets 1600 ' Furniture & Fixtures 1604 ' Automobiles 1605 ' Computer Equipment 1610' Office Equipment 1615 . Phone Equipment 1620 ' Leasehold Improvements 1625' Software 1635' Telecom Equipment 1700' Accumulated Depreciation Total Fixed Assets Other Assets 1801 . Accumulated Amortization 1910' Deposits 1915 . Security Deposits Total 1910 ' Deposits 1930' Acquisitions 1931 ' Acquisition - Furst Group C, Total 1930 ' Acquisitions 12/20/2004 Nov 30, ' 200. 302 335.40 291. 790,471. 056, 133 355. 266 444. 6,447 984. 714 429, 862 524. 776 120, 628 025. 900. 382 695. 854. 468 550. 900. 164, 94,065, 570 515. 331 895. 431.44 150, 177 274. 471.42 192 556. 726. 187 751. 266 586. 456 063. 483 884.. 966 238. 24,429. 24,429. 500 000. 500 000. Page 1 of 2 1990 ' Goodwill Total Other Assets TOTAL ASSETS LIABILITIES & EQUITY Liabilities Current Liabilities Accounts Payable 2000 ' Accounts Payable Total Accounts Payable Other Current Liabilities 2250 . Garnishments Payable 2251 ' 401 K Payable 2252 . Retirement Plan Payable 2260 . Tax Payable - Fed/State/Surchrg Total Other Current Liabilities Total Current Liabilities Long Term Liabilities 2401 . Interest Payable - Affiliate 2500 ' Settlements Payable 2700 . Shareholders Loan 2710' A.J. Semler 2715' O.K. Semler 2720 . D.T. Semler 2734' Portland Trust 2740' S.R Semler 2746' Ron and Lisa Semler Fam,Trust 2747' M,S, Semler 2748' M,R Semler 2749' RM, Semler Total 2700 . Shareholders Loan 2800 ' Leases Payable 2804 . MBE Total 2800 . Leases Payable Total Long Term Liabilities Total Liabilities Equity 3000 ' Capital Stock 3100' Retained Earnings 3120' PIC - Semler 3165' Distribution 2003 - MDSemler 3166' Distribution 2003 - RHSemler 3167' Distribution 2004 - MDSemler 3168' Distribution 2004 - RHSemler Net Income Total Equity TOTAL LIABILITIES & EQUITY Nov 30, ' 679,982.42 238 173. 053 953, 034 680. 034 680. 540. 000. 338,146. 300,686. 335 367, 33,466.45 121 500. 50,000. 000. 80,000, 000. 50,000, 627 012, 000, 000, 000, 032 012, 372. 372, 224 351.43 559 718.49 200. 220 358.45 106 168. 700 000. 700 000. 718,012. 718 012. 003 533. 2,494 235.43 053 953, Page 2 of 2 EXHIBIT E Income Statement Pa c i f i c C e n t r e x S e r v i c e s , I n c . -.. . . , ., - .-- - . ..- - - -. . . . - - "" . ' -- " Pr o f i t & L o s s -, . . _ . _ -.. - -- - - , ... . - - . . -- . . - -- - -- . - -- - Ja n u a r y t h r o u g h N o v e m b e r 20 0 4 ~: , _ JJ I ~ _ I~ _ J- - = ~ = ~ - _ ~= - - - , - -- - -." Or d i n a r y I n c o m e / E x p e n s e . . ' :: : : i ~ - ~~ ~ ~ . . I~ _ == - . ~ : ~= = : . . . ~~ - ~- - - - - -' - 40 0 0 . S a l e s ~_ . . _n _ __ - -- . "- . . . -- - - - -- - -- - - -- . 40 0 1 ' F u l l S e r v i c e S a l e s 1-- ' - ,- _ . , - - - -- - - - '- ' . _- - _ . ' - _ . , '- ' ". . ._ - - - 40 0 3 ' S a l e s - F i n a n c e C h a r g e s .- . . -- . -- - -- - .- - - -.- ' - -. . ' , -- . - .- - --' 40 0 5 . S a l e s - T a x e s & S u r c h a r g e s -- - -- , . - - , .- - -- . -. - - " - . - - . _ _ m -- - 40 0 6 ' A c c e s s C h a r g e s 1.,++ ' -- ' ",- , - - -,_ . -- - , _,_ n _' - -- - _. _ - - - -_ . . - 40 1 0 ' W r i t e - of f s / R e f u n d s -- , - . .- . - - - -- - , -, . , . - -. . . , - - 40 2 0 . C r e d i t s A l l o w e d -,- , - , _.. - - - - -- . . . - . -- . 40 2 1 . D e b i t A d j u s t m e n t s -- - - -" " - -'- - - ' To t a l 4 0 0 0 ' S a l e s -- - _ . -- - l._ I- -40 5 0 . 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T1 _ 25 5 . 4 9 1-- - - - . . . - - -- n - - _ _ Ju t ' Au g ' 1- - - - ... . - - " - -- - - - - - - - - - 1- - 1- _ 06 2 , 84 4 . 60 2 23 2 19 5 . -- - - -- - -- . . .- - -- - - - - - 24 , 7 4 8 . 04 2 3 38 7 . -- - _ _.. -. . . . - . ..- - . . - - - -- - - - - --- - - - -- - -- - - - - ~~ n ~- _ _ ~~ 3 ~~ ~ . 7~ I - 26 4 51 3 . 22 2 7 2 47 0 . -- .. . - - - - ..- - , - 35 4 . 06 - 62 0 . -- - _. . _ __ _ n _ - - - - - -- - - --- - - - - - - 11 9 71 2 . 21 - 53 9 . - - -.- - -- 21 2 07 5 . 53 1 8 9 99 1 01 6 . 4 9 20 1 21 7 . 9 8 ~- -~- - - . . . . ..- -.- 45 7 . 50 0 . -- - 99 1 97 4 . 51 7 . - - - - - - -- - - - - - - --- 50 0 . 20 2 23 5 . -- - 22 3 . 53 5 4 26 3 . -- - - - . - -- - . . -- - - -- - - . 19 8 88 9 . 52 1 9 2 01 4 . ~~ ~ ~ ~ 1 - i~ ? , ~? ? _ ~I - 83 1 . 00 6 00 3 . 51 : 8. 7 3 ~ 6 i I 1 29 6 94 4 . 11 I l 1 , 39 3 27 ~ 4 2 J 29 6 94 4 _ 11 \ 39 3 ;: ; ' 4 3 29 6 94 4 , 11 1 1 1 39 3 27 4 . 4 3 69 5 02 9 . 80 8 96 0 . - - - - - - - -- - - 84 6 2 6 ._ - - -- - , - . 36 5 . -- 09 8 . 73 3 , - _ . _ - - , ~2 8 . ~~ , 53 3 ,_ - - - 15 , 4 4 1 . Se p ' -. - -- - -- , . - - _ u _ u -- - - _ . . -- - - .. . . . 23 7 7 ~ ~ . 8 I 36 6 . - - - - -- - . . - .. - - 60 3 96 4 . 32 1 19 7 . -- . - - - - - - - 10 2 . 17 ~ , ~~ . ~1 1 - 18 3 15 2 _ 19 1 97 0 . 14 , 4 9 0 . -- - . - - . _._ m 50 0 . - - 24 ~ 3 7 5 . 23 1 33 6 . 82 6 . --- - - - -- - _ . . -- - I - 23 8 96 ~ . 9? , 02 9 22 5 . - - - - . - - - - 05 5 . .. - - - .. - - 99 8 _ 33 9 06 9 . 62 J 33 9 06 9 . 33 9 06 9 . 89 2 26 7 . - - ,. ._ u 63 0 . 30 6 _ 94 0 . Pa g e 1 o f 8 LJ J = , ~ = - _c - J. , o " . - =~ - " ., . c ~ - . ~~ = - - c = = = - -- - - c~ , Ja n ' 04 II Fe b ' 04 II Ma r ' 04 Ap r ' 04 Ma y ' 04 " I Ju n ' 04 Ju l ' 04 Au g ' ~. . J i -- - - -- . 6~ _ q~ _ Ma ~ _ ~J ; ! ~ ~ e r ~ ~ _ - - _,. . -- - -- - - -- - -- - - -- - - 25 0 . - - -- 25 0 gg _ _ - - ~0 0 g gQ _ ._ - - - - 00 0 . -- - _ ~~ , ~9 . . Q9 - - ~~ ~ oo . 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Q 2 9 ~ : ~! _ __ _ _ 1g , ~4 ; Z . -. - - - ~ 9 _ 3 ' C o ~t i () _ __ n - - - - - -- - -- - - -- - -- ~ _ _ _ 1 , ~~ _ _ ~~ _ 94 , - _ o m !. 4 : 3~ t j : ~? _ - - __ _ -- . - : ! . ! 66 7 . -- - 1E J ? _ 1~ , ~~ ? : . ~! - - ?- , ~~ _ 1~ . 18 - -- - - -- - -- 6 q _ '! . . ~ ~ ~ r ~ ~ i ~ io n i n ~_ _ _ _ -- - -- _ _ _._ _ 62 7 . 4 3 '2 - . : ~~ - ~: . ~~ _ _ __ _ .J . . ~ 57 1 . 06 0 81 1 9 82 1 . 81 - - - .? ~ . ! ~~ ~ . 5~ 2 0 19 ' 60 1 5 , B o n u s 0 . 00 0 . 00 1 00 0 . 00 2 00 0 . 00 0 . 00 0 . 00 0 . 00 0 _ -- - _ _ .._ _ _n _ _ _ _-- - - -- - - --- - -- - -- - -- - - - - -- - - - -- - - - _o n _ -- - -' - --- - - - __ _ _n _ __ _ _ _ - - - - -'- " - - - - - - .. _ - -- - - -- - -'- - - - -- - - - - - on - - - - - ._ - --- ~~ 1 ? _ .._ ~~ ~ L J P _ - - - - - - - '- - -- - - - - ~~ 9 . 83 - - .9 , 4 6 3 . -- _ _ ~- , ~S ! _ _- - _ -- - - ~ 2 , 1 7 2 . 95 1 0 -- - _ __ _ _ 5J 9 9 6? - 94 3 . 60 0 0 ' S a l a r i e s -- Ot h e r - 28 4 . 4 8 0 , 00 0 . 00 0 . 00 0 . 00 0 . 00 0 . 00 0 . __ _ _-- - - - .- - n- - - - ' - - - - -- - - -- - - - - - - -- - - -- - - -- - - -- - - -- - - - - - - --- - - !? ! . ~ - ~g - ~Q _ ~~ ! ~ ~ ~ ~ ~ - - - -- - - -- - __ _ _ 62 6 . 20 4 7~ ~ ~ _ __ - - - ~g - .! ! _ ~7 ~ _ _ l~ ~ _ ~~ ! . . Q . _ - -- - - ~~ ~ ~ !_ _ ._ - - - - ~g ? : 02 . 23 21 9 15 5 . --- - - - , - - - - . . - - - - - - -- - - - - -- - - - - n -' - - - - -- - - - - - - - - - - - - - 61 0 0 . O p e r a t i n g E x p e n s e s .. _ - - - - ..- _ _ __ _ _" ' _ "- - - - - - -- - _.. _ -- - -, - - - - - -- - - - -- - --- -- - - - - - - - -- - - -- - - -- - - - - -- - - - - - ,- - - -- - - -- - - - - --- - - - -- - - .- - - - - -- - - . . . - - - - -- - - - 61 0 1 . A c c o u n t i n g S e r v i c e s 5 23 0 , 00 1 95 0 . 00 1 26 9 . 00 0 , 00 6 3 2 , 50 0 . 00 5 5 5 1 . - - - -- - -- - - -. - - - --- - - -- - - - -- - - - .. - - - - - - __ __n _ -- - - - --- - -- - - - -- - - - -o o - - ..- - - - .. - - - - - - - -- . . - - - oo - - - - -- . . - - - -- - - - - - -- - . . - - -- - - - ... . - - - -- - - - - - -- - - - - -- - - - -' - - - - - - - -- - --- - _ ~0 5 :~ _ ~n t C o ~I T I . . . ~ ~ si o n s -- n _ -- - -. 20 4 59 1 . 67 02 5 . 18 3 24 2 , ~~ - -- _ _ 32 ~ 27 2 ~4 . __ - 17 4 85 4 . 95 _ . _ - ~? : ~~ ~ : -- - ~~ ~ ! ) - ' A ~ ~ ~ _ r: ! : ' ? _ ~i ! e E x p e n s e ._ - __ _ ~2 7 9 . 4 9 12 , 4 5 ~:. . 8~ - - - - _ 2? ' ~'2 - . ~ ~ !7 - 1 3 86 0 . 78 u - -- - - - ~~ . : ~~ ~ ~ ~! . . . _ . . _ - -- _ ~~ ? ' .? . ~ - - - - _ ~~ 8 _ . - - - - -- - -- - !~ g : _ '? _ ~9 _ P.~ _ ~t ~ - - - - - - -- - --- - - -- - - -- - ~Q ~ ~ 33 . _- ~~ ~ . . . : ~i . _ - - - - !? _ ~! ~ ~ _ _ _ _ _ ?; q : -- _ ~? , ~! ~ - - ' ~! . - - - - _ J~ ~ ~ - ~~ g - , _ ~- 1 3 ~~ 1 . C? ( ) ~ ~ ! i ~ r 1 . _ f B D P ~ o v i s i ~ -- - - ::' ~ - ~~ -- _ ~? 1 - - -- - -- - - - ~~ . c ?9 8 -- - -- _ ::. ~ ~ ~~ ~ ~ ~ - - - -- - ~~ ~ ~ ~ ? ~ - _ _ -- - - - - - ~~ - ~: ! . . 61 2 5 ' B a n k C h a r g e s 4 , 74 5 . 31 4 88 6 . 53 5 68 6 . 95 5 81 5 . 75 5 11 5 . 10 5 74 4 . 26 5 65 0 . ..- - - --- - -- - -- - - - - - - - - .. - - -- - - . - -- - - -- - - - - - -- - -- - -- - - -- - - - -- - __ _ .._ _ n _ _- - - - - - oo - -- - - !~ ~ - ~u ~ L ~ es s J? ~ ~ ~ lo p m e ~ ~- - _ _ __ _ h-- -- . - : ! . J ! - oO ?: ? J . . _ - oO - _ 98 . -- - - -- - - - - - -- - -- - - - on _ - 1 27 7 . 07 7 50 0 . 00 3 26 ' ! : . 61 3 5 ' C a s u a l l a b o r 1 00 0 . 00 1 00 0 . 00 1 84 4 . 25 2 , 4 9 3 . 00 1 65 0 . 00 1 72 0 . 00 3 10 2 . 4 0 -- - - - -- _ _ __ _ _n - - - -- - - - -- - - - - -- - - - oO - -- - - -- -- - -- - - - - .. - - -- - - - -- - o o - -- - .. . - -- - -.. - - -- - - - -- - - - 61 3 6 , C a s h O v e r / S h o r t 0 . 00 0 . 00 0 . 00 0 . 00 0 . 00 0 . 00 0 . - - - "-- - - - . . - - - - "-- - - - - o o -- - -- - - -- - - - -- - - -- - - - -- - - --- - -- - - - -- - -- - - -- - - oo - - - - -- - - ... . -- - - -- - -- - - - -- - - - - , . . - - - - - -- - -- - - -- - - - - - - - -- - - - - - -- - - - - h ' _ _ - - - - -- - - 61 4 5 . C o m p u t e r E x p e n s e --- " - - ~~ 4 ~6 ' - s ~ !! w ~~ = ~ ~ - u- - - _ no - -_ . . . 16 1 ~ ~ - - c: ~ ~ ~ _ ~e r ~~ ~ : ?t h :~ _ _ - To t a I 6 1 ~! ) _ .:. . ~ _ ~J ' yt e r E X E.~ _ l1 s e --- -- - -- - - - - - -- - - - -- - -- - -- - - - 23 8 33 ' 7 . Se p ' 00 0 . -- - - - - - - - - 77 6 . - - . . - - - - -- - - 30 0 . 4 5 - - - - -_ _ _ _ _ _ n 87 6 . '7 2 - - - - - - - - -- - - - 59 3 . 44 9 . -- - - - -- - -- - - - - - - - - 10 0 . n_ _ _ _ _ _ - - - - 21 5 97 2 . -- _ u _ - - - - - - - - - - 90 0 . 00 6 53 7 . --- o o _ _ _n _ -- _ _ - - - - -- - - --- - - 39 4 96 8 . 80 5 3 4 08 1 . -- - n - - -- - - - - - - - - - - - - - - - - - -- - - - -- - !J , 1~ ' ~- - -- _ - - n _ - - _ 37 0 . ?~ - - 14 4 , 4 3 8 . 36 1 4 6 97 4 . - - - _ n - - - - - - - - - - - - - 89 5 . 64 - 62 1 . - _ _ _ n_ n - - _ . . _ - - - - - - -- - - - - :! ~ : 3 . - - 5 ~~ ! . ~~ - 53 4 . 53 3 28 0 . -- - -- - - - -- - -- - - - - -- - - - - -- - -- - - - - - - - - - - - - . . _ __ _ __ 0 0 _- - - -- - - -- - --- -- - - -- - - - -- - - - - - -- - - - - - -- - - - - - - - - - --- - --- - - - - -- - - - - -- - - - - -- - - -- - - -- - -- - -- - _ _ _ _0 0 _ - - - -- _ .? : J . ! ~ -- - -- , 1 7 8 :! _ ~ - - - __ _ ~~ X ~ - - - - 3J ! ~ J ~ - - - -- - -- - - - - - 7~ _ .! ~ _ -- - - ~.? : ~ : 2~ - - - - - _- - _ ~~ 7 ~ : 8, 4 8 5 . 96 8 90 4 . 92 8 22 5 . 77 1 5 82 3 . 38 1 5 61 3 . 15 1 2 10 0 . 87 6 60 0 . 66 4 . 71 1 1 08 3 . 67 1 0 , 4 0 4 . 52 1 8 00 2 . 13 1 7 79 1 . 90 1 4 27 9 . 62 8 77 9 . -- - -, - - - - - - - - -- - - - - - - -- - - - - _ _ " _ 0 0 _ _ ~~ E i g ' p~ ~ ~ ~ ~ ~ ~ _ si ~ g~ ~ ~ ~ in g __ n _- - -- - -_ _ ..: . 47 8 . _- _ _ 35 1 . 4 3 -- _ _ _ _ 52 7 ~~ - - -- - - - -- - - 75 1 . 4 5 20 3 . 2~ _ __ - ~~ g : _ ~~ . . 4 64 6 . 61 5 5 ' D o n a t i o n s & C o n t r i b u t i o n s 0 , 00 0 . 00 0 . 00 5 0 0 . 00 0 . 00 1 50 0 . 00 0 . _.. .-- - - - - - - - - -- - - - __ _ 0 0 -- - - -- - -- - - - -- - -- - - -- - -- - - - -- - -- - - '- - - _ _ _ _ -0 0 "'- - - - - -- - -- - - 0 0 . - .. - -- - - -- - -- . . - - -.. . - - - -- - - -- - -- - - - - -- - -- - - -- - - -- - - - - -- - - - . . - - - - - - - - - - - . . - - _ n ~~ 6 0 ' - . o _ LJ ~ ~ - - ~s c r ! p on s __ - - - - - - - - - - ~~ ~ ~~ 10 9 , on - - - _n o o gQ - - -- 3 5 , 00 O , -_ . _ - - -- - _ ~~ ~ : ~6 -- - - _ !.~ - 00 _ _- - - . - - ~ ~ 6 ~ _ ~~ ~ ~ l ~I : ! _ ~~ - -- - -- - - -- - -- - -- - ~2 5 5 , - - - - ~. c !~ . ~~ . -- _ _ _ n 79 ~ 96 67 5 . _- - _ _ ,_ _ ~~ ~ ~ ' ~'? _ - 61 7 0 ' M i s c e l l a n e o u s 0 . 00 0 . 00 0 . 00 0 , 00 0 . 00 0 . 00 0 . - - -- - - - - - - --- -- - - - - --- - - -- - - -- - - -- - - - -- - - -- - .. - - - -- - - - - - - -- - - --- - - -- - - -- - - - - - -- - - oO - - -- - - " - -- - - - -- - -- - - - - -- - -- - -- - - -.. -- ~ - ~. ! : t ' t~ ~ ! ~ S ~ p ' pl i e s __ _ -- - -- - - - - - -- - --- - g~ - - gg - -- - - _ n OD . -- - - .J ! . .- qq -- - gg - . 0 . ~! 7 ! j : _ () ~ ~ c e ~ _ ~E P ~ !e s --_ -- _ - - _._ - - - ~~ ~ _ ~ - - - - !.. . ~ 2. 4 2 .. . - ?? ~ ' ~~ - - -- - --_ ~- - , _ 8 - - -- - - 24 9 . -- - - __ _ 5~ _ tj .- - -- 2 78 6 . 9'7 61 8 0 ' O u t s i d e S e r v i c e s - - - - . . . . - - . . . - - J 6 1 8 1 ' J~ ~ i t ~r i a l= ' : : ' ~- = : - - - - = . - - - - - -- - - - - - - - _ m OO on . - -- - - -- - - - -- - - - - - 61 8 2 ' T e c h n i c a l --- - -" " . - . - - .. . - - - - -- - . . - --- . - - . . . n . _- " . -. . - - - -- . - - 61 8 4 . 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".. . == = ~ . . ..~ Ja n ' .. - i I Ju l ' 04 II Au g ' 04 Se p ' .. - - . . . . -. . .- - - -- - - - - = Fe b ' Ma r ' Ap r ' Ma y ' Ju n ' 63 . ~ 0 ~p l ( ) Y ~ ~ I ? ~ n e ! i !~ - - p - - - - -- - - - -- - - -- - - -- - - - -- - -- - - - - - -- - -- - - -- - - -- - -- - -- - - - - -- --- -- - - u _ - - - - - -- - - - - - - _ n o _ - - - - - - -- - - -- - - - -- - - - - - - - - _ -- - - -- - - ~3 _ 0~ ' E ~ ' p ~ o ' y e ~ ~ t : ! ~ ~ a ti ~ ! l . . _ __ _ -- - -- - - - - -- q- ,-- _ _ _ __ _ _ -- - - - ~ : qQ - -_ u _- _ .- 3 ~ ~~ ~ ~ ~9 - -- - - - ~O -- - 0 . - _ _ __ _ 62 1 ~ - - ~~ p l o . 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Tariff No. 2 Preface - Original Title Page REGULATIONS AND SCHEDULE OF INTRASTATE CHARGES APPLYING TO END-USER COMMUNICATION SERVICES WITHIN THE STATE OF IDAHO Issued:Effective: Issued By:M. Devin Semler, President Pacific Centrex Services, Inc. 6855 Tujunga Avenue North Hollywood, CA 91605 Pacific Centrex Services, Inc.Idaho P.C. Tariff No. 2 Preface - Original Page 2 TABLE OF CONTENTS TABLE OF CONTENTS EXPLANATION OF SYMBOLS, REFERENCE MARKS, AND ABBREVIA TIONS OF TECHNICAL TERMS USED IN THIS TARIFF APPLICATION OF TARIFF DEFINITIONS REGULA TIONS 2.4 2.10 2.11 Undertaking of the Company Prohibited Uses Obligations of the Customer Customer Equipment and Channels Payment Arrangements Allowances for Interruptions in Service Use of Customer s Service by Others Cancellation of Service Transfers and Assignments Notices and Communications Operator Services Rules EXCHANGE ACCESS SERVICE 3.1 3.2 General Basic Line Service Key Line Service EXCHANGE ACCESS OPTIONAL FEATURES Directory Listings LOCAL CALLING SERVICE Description Rates Section Preface Preface Preface Page Issued:Effective: Issued By:M. Devin Semler, President Pacific Centrex Services, Inc. 6855 Tujunga Avenue North Hollywood, CA 91605 Pacific Centrex Services, Inc. Idaho P.C. Tariff No. 2 Preface - Original Page 3 TABLE OF CONTENTS Section PageOPERA TOR SERVICES 6.1 6.2 6.3 Description Definitions Rates MISCELLANEOUS SERVICES 7.1 7.2 7.3 Service Implementation Restoration of Service Optional Exchange Access Service Enhancement Features SPECIAL ARRANGEMENTS 8.3 Special Construction Individual Case Basis (ICB) Arrangements Temporary Promotional Programs Issued: Issued By: Effective: M. Devin Semler, PresidentPacific Centrex Services, Inc.6855 Tujunga Avenue North Hollywood, CA 91605 Pacific Centrex Services, Inc. Idaho P.C, Tariff No. 2 Preface - Original Page 4 EX PLANA TION OF SYMBOLS. REFERENCE MARKS. AND ABBREVIATIONS OF TECHNICAL TERMS USED IN TillS TARIFF The following symbols shall be used in this tariff for the purpose indicated below: To signify changed regulation. To signify discontinued rate or regulation. To signify increased rate. To signify a move in the location of text. To signify new rate or regulation. To signify reduced rate. To signify reissued matter. To signify a change in text but no change in rate or regulation. Issued: Issued By: Effective: M. Devin Semler, PresidentPacific Centrex Services, Inc.6855 Tujunga Avenue North Hollywood, CA 91605 Pacific Centrex Services, Inc. Idaho P.C. Tariff No. Preface - Original Page 5 APPLICATION OF TARIFF This tariff sets forth the service offerings, rates, tenus and conditions applicable to the furnishing ofintrastate end-user communications services by Pacific Centrex Services , Inc., hereinafter referred to asthe Company, to customers within the State of Idaho. Issued: Effective: Issued By:M. Devin Semler, PresidentPacific Centrex Services, Inc.6855 Tujunga Avenue North Hollywood, CA 91605 Pacific Centrex Services, Inc.Idaho P.C. Tariff No. 2 Section 1- Original Page 6 DEFINITIONS Certain terms used generally throughout this tariff are defined below. Account Codes: Permits Centrex Stations and attendants to dial an account code number of up to eight digits when placing calls over facilities arranged for Automatic Message Accounting (AMA) recording. The account or project number must be input prior to dialing the called number. Advance Payment:Part or all of payment required before the start of service. Applicant:An individual who is applying for services with the Company. Applicant refers to residential or small business services. DID Trunk:A form of local switched access that provides the ability for an outside party to call an internal extension directly without the intervention of the company operator. Automatic Number Identification (ANI): Allows the automatic transmission of a caller s billing account telephone number to a local exchange company, interexchange carrier or a third party subscriber. The primary purpose of ANI is to allow for billing of toll calls. Bit:The smallest unit of information in the binary system of notation. Call Back/Camp on: Permits a station line encountering an all-trunk-busy condition the option of being notified when a trunk becomes idle. Call Forwarding Call Forwarding Station: Allows calls directed to a station line to be routed to a user defined line inside or outside the customer s telephone system, Call Forwarding System : Permits calls attempting to terminate to a busy station line to be re- directed to a predetermined line inside or outside the customer s telephone system. Call Forwarding Remote: This optional feature allows a user to activate/deactivate the Call Forwarding - All calls feature or change the forwarded to telephone number from a remote location, Call Forwarding Busy: Allows incoming calls to a busy station to be routed to a preselected station line or attendant within the same system or outside the system. Intercom calls can be arranged to be forwarded to a number different from DID calls. Issued:Effective: Issued By:M. Devin Semler, President Pacific Centrex Services, Inc. 6855 Tujunga Avenue North Hollywood, CA 91605 Pacific Centrex Services, Inc.Idaho P.C. Tariff No. 2 Section 1- Original Page 7 DEFINITIONS Call Forwarding Don t Answer Allows incoming calls to be automatically routed to a preselected station line or attendant in the same system or outside the system, when the called station is not answered after a preset number of rings. Intercom calls can be arranged to be forwarded to a number different from DID calls. Call Forwarding Variable Limited: When this feature is activated by a station line user or the attendant, incoming calls to the activated station line or attendant position will be automatically routed to any other selected station line, within the same Centrex system, or to the attendant position. The attendant may also activate this feature for a station line user. Call Forwarding Variable Unlimited: The same as Call Forwarding Variable Limited except that incoming calls may be automatically routed to a telephone number outside the Centrex system or to station lines within the same Centrex system. The attendant may not activate this feature to a telephone number outside the Centrex system for a station line user. Calls forwarded outside the Centrex system are subject to the appropriate charges for local and toll messages. Call Hold: Allows the user to hold one call for any length of time provided that neither party goes on- hook. Call Park:Allows a station line to park a call against its own line number. The parked call can be retrieved from any station line by dialing a feature code and the line number against which the call is parked. Call Pickup : Allows a station line to answer incoming calls to another station line within a defined call pickup group. Call pickup is provided on individual station lines within a customer group. Call Transfer: Allows a station line user to transfer any established call to another station line inside or outside the customer group without the assistance of the attendant. Call Waiting: Permits a line in the talking state to be alerted by a tone when another call is attempting to complete the line. Audible ringing is returned to the originating line. The Service also provides a hold feature that is activated by a switchhook flash. Communication Services: The Company s intrastate toll and local exchange switched telephone services offered for both intraLATA and interLATA use. Company: Pacific Centrex Services, Inc, the issuer of this tariff. Customer or Subscriber: The person, firm or corporation that orders service and is responsible for the payment of charges and compliance with the Company s regulations. Issued:Effective: Issued By:M. Devin Semler, President Pacific Centrex Services, Inc. 6855 Tujunga Avenue North Hollywood, CA 91605 Pacific Centrex Services, Inc.Idaho P.C. Tariff No. 2 Section 1- Original Page 8 DEFINITIONS Dial Pulse till: DP": The pulse type employed by rotary dial station sets. Direct Inward Dial (or "DID": A service attribute that routes incoming calls directly to stations, by- passing a central answering point. Direct Outward Dial( or "DOD": A service attribute that allows individual station users to access and dial outside numbers directly. Do Not Disturb: Permits the attendant to cut off a single station line and selected groups of station lines from receiving incoming and station-to-station calls. DSX-l Panel: Distribution equipment used to terminate and administer DSI (1.544 Mbps) circuits, Dual Tone Multi-Frequency (or "DTMF": The pulse type employed by tone dial station sets. Duplex Service: Service that provides for simultaneous transmission in both directions. Fiber Optic Cable: A thin filament of glass with a protective outer coating through which a light beam carrying communications signals may be transmitted by means of multiple internal reflections to a receiver, which translates the message. Hunting: Routes a call to an idle station line in a prearranged group when the called station line is busy. In-Only: A service attribute that restricts outward dial access and routes incoming calls to a designated answer po int. Joint User: A person, firm or corporation that is designated by the Customer as a user of services furnished to the Customer by Atlas and to whom a portion of the charges for the service will be billed under a joint user arrangement as specified herein. Kbps: Kilobits per second, denotes thousands of bits per second. Last Number Redial : Enables a station line user to redial the last called number by use of an access code rather than dialing the entire number. LATA: A Local Access and Transport Area established pursuant to the Modification of Final Judgment entered by the United States District Court for the District of Columbia in Civil Action No. 82-0192; or any other geographic area designated as a LATA in the National Exchange Carrier Association, Inc. TariffF.C. No. Issued:Effective: Issued By:M. Devin Semler, President Pacific Centrex Services, Inc. 6855 Tujunga Avenue North Hollywood, CA 91605 Pacific Centrex Services, Inc.Idaho P.C. Tariff No. 2 Section 1- Original Page 9 DEFINITIONS Local Exchange Carrier or ("LEC": Denotes any individual, partnership, association, joint-stock company, trust or corporation engaged in providing switched communication within an exchange, Mbps: Megabits, denotes millions of bits per second. Multi-Frequency or ("MF": An inter-machine plus-type used for signaling between telephone switches or between telephone switches and PBX/key systems. Recurring Charges: The monthly charges to the Customer for services, facilities and equipment, that continue for the agreed upon duration of the service. Service Commencement Date: The first day following the date on which the Company notifies the Customer that the requested service or facility is available for use, unless extended by the Customer refusal to accept service that does not conform to standards set forth in the Service Order or this tariff, in which case the Service Commencement Date is the date of the Customer s acceptance. The Company and Customer may mutually agree on a substitute Service Commencement Date. Service Order: The written request for Network Services executed by the Customer and the Company in the format devised by the Company, The signing of a Service Order by the Customer and acceptance by the Company initiates the respective obligations of the parties as set forth therein and pursuant to this tariff, but the duration of the service is calculated from the Service Commencement Date. Shared: A facility or equipment system or subsystem that can be used simultaneously by several Customers. Speed Calling: Permits a station line user to dial selected numbers by using fewer digits than normally accomplished through the assignment of abbreviated codes to frequently called numbers. The speed calling list is customer-changeable. System: Allows shared use of speed calling list. A control station will add, change or delete telephone numbers from the list for the group. Station: Allows a station line user to add, change or delete telephone numbers from a speed calling list. The list is dedicated to the individual station line user. Three- Way Calling : Allows a station line user to add a third party to an existing conversation. Two Way: A service attribute that includes outward dial capabilities for outbound calls and can also be used to carry inbound calls to a central point for further processing. User or End User: A customer, Joint User, or any other person authorized by a Customer to use service provided under this tariff. Issued:Effective: Issued By:M. Devin Semler, President Pacific Centrex Services, Inc. 6855 Tujunga Avenue North Hollywood, CA 91605 Pacific Centrex Services, Inc.Idaho P.C. Tariff No. 2 Section 2- Original Page 10 2.1 1.2 1.3 REGULATIONS Undertaking of the Company Scope The Company undertakes to furnish communications service pursuant to the terms of this tariff in connection with one-way and/or two-way information transmission between points within the State of Idaho. Customers and users may use services and facilities provided under this tariff to obtain access to services offered by other service providers. The Company is responsible under this tariff only for the services and facilities provided hereunder, and it assumes no responsibility for any service provided by any other entity that purchases access to the Company network in order to originate or terminate its own services, or to communicate with its own customers, Shortage of Equipment or Facilities (A)The Company reserves the right to limit or allocate the use of existing facilities, or of additional facilities offered by the Company, when necessary because of lack of facilities or due to some other cause beyond the Company s control. (B)The furnishing of service under this tariff is subject to the availability on a continuing basis of all the necessary facilities and is limited to the capacity of the Company facilities as well as facilities the Company may obtain from other carriers to furnish service from time to time as required at the sole discretion of the Company. Terms and Conditions (A)Service is provided on the basis of a minimum period of at least one month, 24-hours per day. F or the purpose of computing charges in this tariff, a month is considered to have 30 days. (B)Customers may be required to enter into written service orders which shall contain or reference a specific description of the service ordered, the rates to be charged, the duration of the services, and the terms and conditions in this tariff. Customers will also be required to execute any other documents as may be reasonably requested by the Company. Issued:Effective: Issued By:M. Devin Semler, President Pacific Centrex Services, Inc. 6855 Tujunga Avenue North Hollywood, CA 91605 Pacific Centrex Services, Inc.Idaho P.C. Tariff No. 2 Section 2- Original Page REGULATIONS Undertaking of the Company (Continued) 3. Terms and Conditions (Continued) 1.4 (C)At the expiration of the initial term specified in each Service Order, or in any extension thereof, service shall continue on a month-to-month basis at the then current rates unless terminated by either party upon 30 days' written notice. Any termination shall not relieve the Customer of its obligation to pay any charges incurred under the service order and this tariff prior to termination. The rights and obligations which by their nature extend beyond the termination of the term of the service order shall survive such termination. (D)In any action between the parties to enforce any provision of this tariff, the prevailing party shall be entitled to recover its legal fees and court costs from the non-prevailing party in addition to other relief a court may award. (E)Service may be terminated upon written notice to the Customer if: 1 )the Customer is using the service in violation of this tariff; or the Customer is using the service in violation of the law. (F)This tariff shall be interpreted and governed by the laws of the State of Idaho. (G)(Reserved for future use), (H)(Reserved for future use), Liability of the Company (A)The included tariff language does not constitute a determination by the Commission that a limitation of liability imposed by the company should be upheld in a Court of law. Acceptance for filing by the Commission recognized that it is a court's responsibility to adjudicate negligence and consequential damage claims, It is also the court' responsibility to determine the validity of the exculpatory clause. Issued:Effective: Issued By:M. Devin Semler, President Pacific Centrex Services, Inc. 6855 Tujunga Avenue North Hollywood, CA 91605 Pacific Centrex Services, Inc.Idaho P.C. Tariff No. 2 Section 2- Original Page 12 2.1 1.4 REGULATIONS Undertaking of the Company (Continued) Liability of the Company (Continued) (B)The liability of the Company for damages arising out of the furnishing of its Services including but not limited to mistakes, omissions, interruptions, delays, or errors, or other defects, representations, or use of these services or arising out of the failure to furnish the service, whether caused by acts or omission, shall be limited to the extension of such allowances for interruption as set forth in 2,6. The extension of such allowances for interruption shall be the sole remedy of the Customer and the sole liability of the Company. The Company will not be liable for any direct, indirect, incidental, special consequential, exemplary or punitive damages to Customer as a result of any Company service, equipment or facilities, or the acts or omissions or negligence of the Company employees or agents. (C)The Company shall not be liable for any delay or failure of performance or equipment due to causes beyond its control, including but not limited to: acts of God, fire, flood explosion or other catastrophes; any law, order, regulation, direction, action, or request of the United States Government, or of any other government, including state and local governments having or claiming jurisdiction over the Company, or of any department agency, commission, bureau, corporation, or other instrumentality of anyone or more of these federal, state, or local governments, or of any civil or military authority; national emergencies; insurrections; riots; wars; unavailability of rights-of-way or materials; or strikes, lock-outs, work stoppages, or other labor difficulties. (D)The Company shall not be liable for any act or omission of any entity furnishing to the Company or to the Company s Customers facilities or equipment used for or with the services the Company offers. (E)The Company shall not be liable for any damages or losses due to the fault or negligence of the Customer or due to the failure or malfunction of Customer-provided equipment or facilities. (F)The Company does not guarantee nor make any warranty with respect to installations it provides for use in an explosive atmosphere. The Customer indemnifies and holds the Company harmless from any and all loss, claims, demands, suits, or other action, or any liability whatsoever, whether suffered, made, instituted, or asserted by any other party or person(s), and for any loss, damage, or destruction of any property, whether owned by the Customer or others, caused or claimed to have been caused directly or indirectly by the installation, operation, failure to operate, maintenance, removal presence, condition location, or use of any installation so provided. The Company reserves the right to require each Customer to sign an agreement acknowledging acceptance of the provisions of this section 2.1.4(E) as a condition precedent to such installations. Issued:Effective: Issued By:M. Devin Semler, President Pacific Centrex Services, Inc. 6855 Tujunga Avenue North Hollywood, CA 91605 Pacific Centrex Services, Inc.Idaho P.C. Tariff No. 2 Section 2- Original Page 2.1 1.4 REGULA TIONS Undertaking of the Company (Continued) Liability of the Company (Continued) (G)The Company is not liable for any defacement of or damage to Customer premises resulting from the furnishing of services or equipment on such premises or installation or removal thereof, unless such defacement or damage is caused by negligence or willful misconduct of the Company s agents or employees. (H)The Company shall be indemnified, defended and held harmless by the Customer against any claim, loss or damage arising from Customer s use of services, involving claims for libel, slander, invasion of privacy, or infringement of copyright arising from the Customer s own communications. (I)The entire liability for any claim, loss, damage or expense from any cause whatsoever shall in no event exceed sums actually paid the Company by the Customer for specific services giving rise to the claim. No action or proceeding against the Company shall be commenced more than one year after the service is rendered. (J)THE COMPANY MAKES NO WARRANTIES OR REPRESENTATIONS, EXPRESS OR IMPLIED EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE INCLUDING WARRANTIES MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE, EXCEPT THOSE EXPRESSLY SET FORTH HEREIN. (K)The included tariff language does not constitute a determination by the Commission that a limitation of liability imposed by the Company should be upheld in a court of law, Acceptance for filing by the Commission recognizes that it is a court's responsibility to adjudicate negligence and consequential damage claims. It is also the court' responsibility to determine the validity of the exculpatory clause. Issued:Effective: Issued By:M. Devin Semler, President Pacific Centrex Services, Inc. 6855 Tujunga Avenue North Hollywood, CA 91605 Pacific Centrex Services, Inc.Idaho P.C. Tariff No. 2 Section 2- Original Page 14 REGULA TIONS Undertaking of the Company (Continued) 1.5 Notification of Service-Affecting Activities The Company will provide the Customer reasonable notification of service-affecting activities that may occur in normal operation of its business. Such activities may include, but are not limited to, equipment or facilities additions, removals or rearrangements and routine preventative maintenance. Generally, such activities are not specific to an individual Customer but affect many Customers' services. No specific advance notification period is applicable to all service activities. The Company will work cooperatively with the Customer to determine the reasonable notification requirements. With some emergency or unplanned service-affecting conditions, such as an outage resulting from cable damage, notification to the Customer may not be possible. Provisions of Equipment and Facilities (A) (B) (C) (D) The Company shall use reasonable efforts to make available services to a Customer on or before a particular date, subject to the provisions of and compliance by the Customer with, the regulations contained in this tariff. The Company does not guarantee availability by any such date and shall not be liable for any delays in commencing service to any Customer. The Company shall use reasonable efforts to maintain only the facilities and equipment that it furnishes to the Customer. The Customer may not, nor may the Customer permit others to, rearrange, disconnect, remove, attempt to repair, or otherwise interfere with any of the facilities or equipment installed by the Company, except upon the written consent of the Company. The Company may substitute, change or rearrange any equipment or facility at any time and from time to time, but shall not thereby alter the technical parameters of the service provided the Customer. Equipment the Company provides or installs at the Customer Premises for use in connection with the services the Company offers shall not be used for any purpose other than for that which it was provided by the Company. Issued:Effective: Issued By:M. Devin Semler, President Pacific Centrex Services, Inc. 6855 Tujunga Avenue North Hollywood, CA 91605 Pacific Centrex Services, Inc.Idaho P.C. Tariff No. 2 Section 2- Original Page 1.6 1.7 1.8 1.9 REGULATIONS Undertaking of the Company (Continued) Provisions of Equipment and Facilities (Continued) (E)The Company shall not be responsible for the installation, operation, or maintenance of any Customer-provided communications equipment. Where such equipment is connected to the facilities furnished pursuant to this tariff, the responsibility of the Company shall be limited to the furnishing of facilities offered under this tariff and to the maintenance and operation of such facilities. Subject to this responsibility, the Company shall not be responsible for: 1 )the transmission of signals by Customer-provided equipment or for the quality of or defects in, such transmission; or the reception of signals by Customer-provided equipment. Non-routine Installation At the Customer s request, installation and/or maintenance may be performed outside the Company s regular business hours or in hazardous locations. In such cases, charges based on cost of the actual labor, material, or other costs incurred by or charged to the Company will apply. installation is started during regular business hours but, at the Customer s request, extends beyond regular business hours into time periods including, but not limited to, weekends, holidays, and/or night hours, additional charges may apply. Special Construction (Reserved for future use). Ownership of Facilities Title to all facilities provided in accordance with this tariff remains in the Company, its agents or contractors. Issued:Effective: Issued By:M. Devin Semler, President Pacific Centrex Services, Inc. 6855 Tujunga Avenue North Hollywood, CA 91605 Pacific Centrex Services, Inc.Idaho P.C. Tariff No. 2 Section 2- Original Page 16 2.2 REGULATIONS Prohibited Uses (A) (B) (C) (D) 2.3 The services the Company offers shall not be used for any unlawful purpose or for any use as to which the Customer has not obtained all required governmental approvals authorizations, licenses, consents and permits, The Company may require applicants for service who intend to use the Company offerings for resale and/or for shared use to file a letter with the Company confirming that their use of the Company s offerings complies with relevant laws and Idaho Public Utilities Commission regulations, policies, orders, and decisions. The Company may require a Customer to immediately shut down transmission of signals if said transmission is causing interference to others. A Customer, joint user, or authorized user may not assign in any manner, the service or any rights associated with the service without the written consent of the Company, The Company will permit a Customer to transfer its existing service to another entity if the existing Customer has paid all charges owed to the Company for regulated communications services, Such a transfer will be treated as a disconnection of existing service and installation of new service, and non-recurring installation charges as stated in this will apply. Obligations of the Customer 2.3 .1 General The Customer shall be responsible for: (A) (B) (C) the payment of all applicable charges pursuant to this tariff; damage to or loss of the Company s facilities or equipment caused by the acts or omissions of the Customer; or the noncompliance by the Customer, with these regulations; or by fire or theft or other casualty on the Customer Premises, unless caused by the negligence or willful misconduct of the employees or agents of the Company; providing at no charge, as specified from time to time by the Company, any needed personnel equipment space and power to operate Company facilities and equipment installed on the premises of the Customer, and the level of heating and air conditioning necessary to maintain the proper operating environment on such premises; Issued:Effective: Issued By:M. Devin Semler, President Pacific Centrex Services, Inc. 6855 Tujunga Avenue North Hollywood, CA 91605 Pacific Centrex Services, Inc.Idaho P.C. Tariff No. 2 Section 2- Original Page 1 7 2.3 .1 REGULATIONS Obligations of the Customer (Continued) General (Continued) (D)obtaining, maintaining, and otherwise having full responsibility for all rights-of-way and conduits necessary for installation of fiber optic cable and associated equipment used to provide Communication Services to the Customer from the cable building entrance or property line to the location of the equipment space described in 2.3.1(C), Any and all costs associated with obtaining and maintaining the rights-of-way described herein including the costs of altering the structure to permit installation of the Company- provided facilities, shall be born entirely by, or may be charged by the Company to, the Customer. The Company may require the Customer to demonstrate its compliance with this section prior to accepting an order for service; (E)providing a safe place to work and complying with all laws and regulations regarding the working conditions on the premises at which Company employees and agents shall be installing or maintaining the Company s facilities and equipment. The Customer may be required to install and maintain Company facilities and equipment within a hazardous area if, in the Company s opinion, injury or damage to the Company s employees or property might result from installation or maintenance by the Company. The Customer shall be responsible for identifying, monitoring, removing and disposing of any hazardous material (e.g. friable asbestos) prior to any construction or installation work; (F)complying with all laws and regulations applicable to, and obtaining all consents approvals, licenses and permits as may be required with respect to, the location of Company facilities and equipment in any Customer premises or rights-of-way for which Customer is responsible under Section 2.3 ,1 (D); and granting or obtaining permission for Company agents or employees to enter the premises of the Customer at any time for the purpose of installing, inspecting, maintaining, repairing, or upon termination of service as stated herein, removing the facilities or equipment of the Company; (G)not creating, or allowing to be placed, any liens or other encumbrances on the Company equipment or facilities; and (H)making Company facilities and equipment available periodically for maintenance purposes at a time agreeable to both the Company and the Customer. No allowance will be made for the period in which service is interrupted for such purposes. Issued:Effective: Issued By:M. Devin Semler, President Pacific Centrex Services, Inc. 6855 Tujunga Avenue North Hollywood, CA 91605 Pacific Centrex Services, Inc.Idaho P.C. Tariff No. 2 Section 2- Original Page 2.3 2.4 2.4. 2.4. REGULATIONS Obligation of the Customer (Continued) Claim With respect to any service or facility provided by the Company, Customers shall indemnify, defend and hold harmless the Company from and against all claims, actions, damages, liabilities costs and expenses, including reasonable attorneys' fees for: (A)Any loss, destruction or damage to the property of the Company or any third party, or death or injury to persons, including, but not limited to , employees invitees of either party, to the extent caused by or resulting from negligent or intentional act or omission of the Customer, its employees, agents, representatives or invitees; or (B)any claim, loss, damage, expense or liability for infringement of any copyright, patent trade secret, or any proprietary or intellectual property right of any third party, arising from the act or omission by the Customer, including, without limitation, use of the Company s services and facilities in a manner not contemplated by the agreement between the Customer and the Company. Customer Equipment and Channels General A User may transmit or receive information or signals via the facilities of the Company. The Company s services are designed primarily for the transmission of voice-grade telephonic signals except as otherwise stated in this tariff. A User may transmit any form of signal that is compatible with the Company s equipment, but the Company does not guarantee that its services will be suitable for purposes other than voice-grade telephonic communication except as specifically stated in this tariff. Station Equipment (A)Terminal equipment on the User s premises and the electric power consumed by such equipment shall be provided by and maintained at the expense of the User. The User is responsible for the provision of wiring or cable to connect its terminal equipment to the Company Point of Connection. Issued:Effective: Issued By:M. Devin Semler, President Pacific Centrex Services, Inc. 6855 Tujunga Avenue North Hollywood, CA 91605 Pacific Centrex Services, Inc.Idaho P.C. Tariff No. 2 Section 2- Original Page 19 2.4 2.4. 2.4.3 2.4.4 REGULA TIaNS Customer Equipment and Channels (Continued) Station Equipment (Continued) (B)The Customer is responsible for ensuring that Customer-provided equipment connected to Company equipment and facilities is compatible with such equipment and facilities. The magnitude and character of the voltages and currents impressed on Company- provided equipment and wiring by the connection, operation, or maintenance of such equipment and wiring shall be such as not to cause damage to the Company-provided equipment and wiring or injury to the Company s employees or other persons. Any additional protective equipment required to prevent such damage or injury shall be provided by the Company at the Customer s expense, Interconnection of Facilities (A) (B) (C) (D) Any special interface equipment necessary to achieve compatibility between the facilities and equipment of the Company used for furnishing Communication Services and the Channels, facilities, or equipment of others shall be provided at the Customer s expense. Communication Services may be connected to the services or facilities of other communications carriers only when authorized by, and in accordance with, the terms and conditions of the tariffs of the other communications carriers that are applicable to such connections. Facilities furnished under this tariff may be connected to Customer-provided terminal equipment in accordance with the provisions of this tariff. All such terminal equipment shall be registered by the Federal Communications Commission Pursuant to Part 68 Title 47, Code of Federal Regulations; and all User-provided wiring shall be installed and maintained in compliance with those regulations. Users may interconnect communications facilities that are used in whole or in part for interstate communication to services provided under this tariff only to the extent that the user is an "End User Inspections (A)Upon suitable notification to the Customer, and at a reasonable time, the Company may make such tests and inspections as may be necessary to determine that the Customer complying with requirements set forth in Section 2.4.2(B) for the installation, operation maintenance of Customer-provided facilities, equipment, and wiring in the connection of Customer-provided facilities and equipment to Company-owned facilities and equipment. Issued:Effective: Issued By:M. Devin Semler, President Pacific Centrex Services, Inc. 6855 Tujunga Avenue North Hollywood, CA 91605 Pacific Centrex Services, Inc.Idaho P.C. Tariff No. 2 Section 2- Original Page 20 2.4 REGULATIONS Customer Equipment and Channels (Continued) (B)If the protective requirements for Customer-provided equipment are not being complied with, the Company may take such action as it deems necessary to protect its facilities equipment, and personnel. The Company will notify the Customer promptly if there is any need for further corrective action. Within ten days of receiving this notice, the Customer must take corrective action and notify the Company of the action taken. If the Customer fails to do this, the Company may take whatever additional action is deemed necessary, including the suspension of service, to protect its facilities, equipment and personnel from harm. Payment Arrangements Payment for Service The Customer is responsible for the payment of all charges for facilities and services furnished by the Company to the Customer and to all Users authorized by the Customer, regardless of whether those services are used by the Customer itself or are resold to or shared with other persons. Billing and Collection of Charges (A) (B) (C) (D) . . Non-recurring charges are due and payable from the customer within 30 days after the invoice date, unless otherwise agreed to in advance. The Company shall present invoices for Recurring Charges monthly to the Customer, in advance of the month in which service is provided, and Recurring Charges shall be due and payable within 30 days after the invoice date. When billing is based on customer usage, charges will be billed monthly for the preceding billing periods. When service does not begin on the first day of the month, or end on the last day of the month, the charge for the fraction of the month in which service was furnished will be calculated on a pro rata basis. For this purpose, every month is considered to have 30 days. Billing of the Customer by the Company will begin on the Service Commencement Date which is the first day following the date on which the Company notifies the Customer that the service or facility is available for use, except that the Service Commencement Date may be postponed by mutual agreement of the parties, or if the service or facility does not conform to standards set forth in this tariff or the Service Order. Billing accrues through and includes the day that the service, circuit, arrangement or component is discontinued. Issued:Effective: Issued By:M. Devin Semler, President Pacific Centrex Services, Inc. 6855 Tujunga Avenue North Hollywood, CA 91605 Pacific Centrex Services, Inc.Idaho P.C. Tariff No. 2 Section 2- Original Page 21 REGULATIONS Payment Arrangements (Continued) Billing and Collection of Charges (Continued) (E)If any portion of the payment is received by the Company after the due date, or if any portion of the payment is received by the Company in funds that are not immediately available, then a late payment penalty shall be due to the Company, The late payment penalty shall be the portion of the payment not received by the due date, multiplied by a late factor of 1.5% per month. (F)The Customer will be assessed a charge of twenty dollars ($20.00) for each check submitted by the Customer to the Company that a financial institution refused to honor. (G)Customers have up to 90 days (commencing 5 days after remittance of the bill) to initiate a dispute over charges or to receive credit. (H)If service is disconnected by the Company in accordance with section 2.5 following and later restored, restoration of service will be subject to all applicable installation charges. Advance Pa ment (Reserved for future use). 5.4 Reserved for future use. Guarantee (A)The Company will accept a written guarantee or payment for a residential account from another residential customer of the company. The guarantor must have good credit. (B)Guarantee Form: The Guarantee form used by the Company will be filed with and approved by this Commission. The form shall state: (1 )The terms of the guarantee, the maximum amount guaranteed, and that the Company shall not hold the guarantor liable for sums in excess of that amount. (2)The maximum amount guaranteed shall not exceed the amount that would have been charged to the Applicant/Customer. (C)Period of Guarantee : The minimum guarantee period is thirty (30) days. The guarantee shall remain in full force and effect until five (5) days after the Company s receipt of the guarantor s notice of cancellation of the guarantee agreement. Issued:Effective: Issued By:M. Devin Semler, President Pacific Centrex Services, Inc. 6855 Tujunga Avenue North Hollywood, CA 91605 Pacific Centrex Services, Inc.Idaho P.C. Tariff No. 2 Section 2- Original Page 22 REGULATIONS Payment Arrangements (Continued) 6. Reserved for future use Reserved for future use Discontinuance of Service Termination of Service Without Prior Notice The Company may deny or terminate a service or all services without prior notice to the Customer/Applicant and without the Customer s/ Applicant's permission for one or more of the following reasons: (A) (B) (C) (D) (E) Dangerous Condition: A condition immediately dangerous or hazardous to life physical safety, or property exists, or it is necessary to prevent a violation of federal, state or local safety or health codes. Ordered to Terminate Service: The Company will terminate service by any court, the Commission, or any other duly authorized public authority, Services Obtained Illegally: The services(s) were obtained, diverted or used without the authorization or knowledge of the Company. Customer Unable to be contract:The Company has tried diligently to meet the notice requirements of Rule 304, but has been unsuccessful in its attempt to contact the Customer effectively, Misrepresentation of Identity: The Customer has misrepresented the Customer identify for purposes of obtaining telephone service. Termination of Service with Prior Notice The Company may terminate a service or all services upon prior notice as set forth in 10 to the Customer/Applicant for one or more of the following reasons: (A) (B) Failure to Pay Bill: The Customer/Applicant did not pay undisputed delinquent bills for local exchange services or paid a delinquent bill for local exchange services with any dishonored check. Reserved for future use Issued:Effecti ve: Issued By:M. Devin Semler, President Pacific Centrex Services, Inc. 6855 Tujunga Avenue North Hollywood, CA 91605 Pacific Centrex Services, Inc.Idaho P.C. Tariff No. 2 Section 2- Original Page 23 REGULATIONS Payment Arrangements (Continued) Discontinuance of Service (Continued) Termination of Service with Prior Notice (Continued) (C)Failure to Abide by Payment Terms : The Customer/Applicant failed to abide by the terms of a payment arrangement. (D)Misrepresentation of Identity The Customer/Applicant misrepresented the identity of same for the purpose of obtaining telephone service. (E)Interference of Wasting of service: the Company determines as prescribed by relevant state or other applicable standards that the Customer/Applicant is willfully wasting or interfering with service through improper equipment or otherwise. (F)Misuse of Service The Customer is using service(s) for which the Customer/Applicant did not apply, Changes in Service Requested If the Customer makes or requests material changes in circuit engineering, equipment specifications, service parameters, premises locations, or otherwise materially modifies any provision of the application for service, the Customer s installation fee shall be adjusted accordingly. 8.4 Medical Facilities/Shelter Care The Company will notify the Commission and the State Department of Health and Welfare as well as the Medical Facilities/Shelter Care Customer of the Notice pending disconnection. Upon request from the Commission, a delay in terminating services of no less than seven (7) calendar days from the date of the Notice shall be allowed so that action may be taken to protect the interest of the facility's residents, Issued:Effective: Issued By:M. Devin Semler, President Pacific Centrex Services, Inc. 6855 Tujunga Avenue North Hollywood, CA 91605 Pacific Centrex Services, Inc.Idaho P.C. Tariff No. 2 Section 2- Original Page 24 REGULATIONS Allowance for Interruption in Service Interruption in service that is not due to the negligence of, or noncompliance with the provisions of this tariff by, the Customer, will be credited to the Customer as set forth in 2.1 for the part of the service that the interruption affects and in accordance with Title 61 , Idaho Code, Subsection 501.02. Credit for Interruptions (A) (B) The Company will restore service within sixteen (16) hours after the report of the outage if the customer notifies the company that the service outage creates an emergency for the customer; or Restore service within twenty-four (24) hours after the report of the outage if no emergency exists, except that outages reported between noon on Saturday and 6:00 p. on the following Sunday must be restore within forty-eight (48) hours or by 6:00 p,m. on the following Monday, which ever is sooner. If the Company does not restore service within the times required by this section the telephone company will credit the customer s account for an amount equal to the monthly rate for one (1) month of basic local exchange service. Limitation on Allowances No credit will be made for: (A) (B) (C) (D) interruption due to the negligence of, or noncompliance with the provisions of this tariff by, the Customer, authorized user, joint user, or other common carrier providing service connected to the service of the Company; interruption due to the negligence of any person other than the Company, including but not limited to the Customer or other common carriers connected to the Company facilities; interruptions due to the failure or malfunction of non-Company equipment; interruptions of service during any period in which the Company is not given full and free access to its facilities and equipment for the purpose of investigating and correcting interruptions; Issued:Effective: Issued By:M. Devin Semler, President Pacific Centrex Services, Inc. 6855 Tujunga Avenue North Hollywood, CA 91605 Pacific Centrex Services, Inc.Idaho P.C. Tariff No. 2 Section 2- Original Page 25 REGULATIONS Allowance for Interruption in Service (Continued) Limitation on Allowances (Continued) (E)interruptions of service during any period when the Customer has released service to the Company for maintenance purposes or for implementation of a Customer order for a change in service arrangements; and (F)interruption of service due to circumstances or causes beyond the control of the Company. Use of Customer s Service by Others Resale and Sharing Any service provided under this tariff may be resold to or shared with other persons at the option of the Customer, subject to compliance with any applicable laws or the Idaho Public Utilities Commission regulations governing such resale or sharing. The Customer remains solely responsible for all use of service ordered by it or billed to its telephone number(s) pursuant to this tariff, for determining who is authorized to use its services, and for notifying the Company of any unauthorized use. Joint Use Arrangements Joint use arrangements will be permitted for all services provided under this tariff. From each joint use arrangement, one member will be designated as the Customer responsible for the manner in which the j oint use of the service will be allocated. The Company will accept orders to start, rearrange, relocate, or discontinue service only from the designated Customer. Without affecting the Customer s ultimate responsibility for payment of all charges for the service, each joint user shall be responsible for the payment of the charges billed to it. Cancellation of Service If a Customer cancels a Service Order or terminates service before the completion of the term for any reason whatsoever other than a service interruption (as defined in Section 2.1 above), the Customer agrees to pay to the Company termination liability charges, as defined below. These charges shall become due and owing as of the effective date of the cancellation or termination and be payable within a time period as determined by the Commission. Issued:Effective: Issued By:M. Devin Semler, President Pacific Centrex Services, Inc. 6855 Tujunga Avenue North Hollywood, CA 91605 Pacific Centrex Services, Inc.Idaho P.C. Tariff No. 2 Section 2- Original Page 26 REGULA TIONS Cancellation of Service (Continued) The Customer s termination liability for cancellation of service shall be equal to: (A) (B) (C) (D) all unpaid Non-recurring charges reasonably expended by the Company to establish service to the Customer; plus any disconnection, early cancellation or termination charges reasonably incurred and paid to third parties by the Company on behalf of the Customer; plus all Recurring Charges specified in the applicable Service Order Tariff for the balance of the then current term discounted at the prime rate announced in the Wall Street J oumal on the third business day following the date of cancellations; minus a reasonable allowance for costs avoided by the Company as a direct result of the Customer s cancellation. Transfers and Assignments N either the Company nor the Customer may assign or transfer its rights or duties in connection with the services and facilities provided by the Company without the written consent of the other party, except that the Company may assign its rights and duties: (A) (B) (C) 2.10 to any subsidiary, parent company or affiliate of the Company; or pursuant to any sale or transfer of substantially all the assets of the Company; or pursuant to any financing, merger or reorganization of the Company. Notices and Communications (A) (B) The Company must send to the Customer written notice of termination mailed at least seven (7) calendar days before the proposed date of termination. This written notice must contain the information required by Rule 306. This seven-day notice does not apply under the conditions set forth in section 2. At least twenty-four (24) hours before actual termination the Company must diligently attempt to contact the Customer affected to apprize the Customer of the proposed action and steps to take to avoid or delay termination. This oral notice must contain the same information required by Rule 306. Issued:Effective: Issued By:M. Devin Semler, President Pacific Centrex Services, Inc. 6855 Tujunga Avenue North Hollywood, CA 91605 Pacific Centrex Services, Inc.Idaho P.C. Tariff No. 2 Section 2- Original Page 27 REGULATIONS 2.10 Notices and Communications (Continued) (C)If the local exchange service is not terminated within seven (7) calendar days after the proposed termination date and the matter is not the subject of a pending complaint before this Commission, or other arrangements have not been made with the Customer, the Company shall again make a diligent effort to contact the Customer to advise the Customer of the proposed action. If the Company has not terminated service within twenty-eight (28) days of mailing a written notice of termination, the Company must again issue a written notice if it intends to terminate service. Actual termination is prohibited until a minimum of twenty-four (24) hours after notice or the diligent attempt to notify. The requirement of seven (7) days' written notice does not apply when: (A)The Customer does not make an initial payment according to a payment arrangement or makes the initial payment with a dishonored check; or (B)The Customer avoids termination that would otherwise take place by tendering payment with a dishonored check. In either of the above, the Company will make a diligent effort to contact the Customer to apprize the Customer of the proposed action, and actual termination is prohibited until a minimum of twenty-four (24) hours after notice or the diligent attempt to notify. 2.11 Operator Services Rules (A)The Company will enforce the following operator service rules, A provider of intrastate operator assisted communications services must: (1)identify itself at the time the end-user accesses its services; (2)upon request, quote all rates and charges for its services to the end-user accessing its system; (3)arrange to have posted in plain view at each telephone location which automatically accesses the operator service provider s network and where its services are made available to the public or transient end-users: (a)the operator service provider s name and address; Issued:Effective: Issued By:M. Devin Semler, President Pacific Centrex Services, Inc. 6855 Tujunga Avenue North Hollywood, CA 91605 Pacific Centrex Services, Inc.Idaho P.C. Tariff No. 2 Section 2- Original Page 28 REGULATIONS Operator Services Rules (Continued) (b)bill and service dispute calling information including the operator service provider s dispute resolution phone number. (c)clear and specific instructions informing the end-user how to access a local exchange telephone company operator as an alternative available to the end-user; and (d)notice concerning any and all amounts to be billed by the operator services provider on behalf of any host location or third party that will appear on the operator service provider s bill for services rendered, (4)in instances when the provider is unable to complete the call and it requires transfer to another telephone corporation that may affect the rates and charges applicable to the telephone bill, inform the caller of the transfer and its possible effect on the applicable rates and charges, before any charges are incurred; and (5)in the case of such transfer, the telephone corporation or provider to which the call is transferred shall identify itself and inform the caller of the transfer s effect on the applicable rates and charges, before any charges are incurred, (B)The Company will comply with the following provisions: (1)Providers of intrastate operator assisted communications services shall not take any, action or enter into any arrangement that restricts end-user selection among competing interexchange telephone corporations or end-users access to competing providers of intrastate operator assisted communications services, or pay any commissions or other compensation to any entity engaged in such action or arrangement. Issued:Effective: Issued By:M. Devin Semler, President Pacific Centrex Services, Inc. 6855 Tujunga Avenue North Hollywood, CA 91605 Pacific Centrex Services, Inc.Idaho P.C. Tariff No. 2 Section 3 - Original Page 29 EXCHANGE ACCESS SERVICE 3.1 Exchange Access Service provides a Customer with a telephonic connection to, and a unique telephone number address on the public switched telecommunications network. Each Exchange Access Service enables users to: (A)receive calls from other stations on the public switched telecommunications network; (B)access other services offered by the Company as set forth in this tariff; (C)access certain interstate and international calling services provided by the Company; (D)access (at no additional charge) the Company s operators and business office for service related assistance; (E)access (at no additional charge) emergency services by dialing 0- or 9-1; and (F)access services provided by other common carriers that purchase the Company Switched Access services as provided under the Company s Federal and State tariffs, or that maintain other types of traffic exchange arrangements with the Company. Each Exchange Access Service is available on a "full" service basis, whereby service is delivered to a demarcation/connection block at the customer s premises. The following Exchange Access Services are offered:Basic Line Service 3.2 Basic Line Service Basic Line Service provides a Customer with a single, voice-grade telephonic communications channel that can be used to place or receive one call at a time. Basic Lines are provided for connection of Customer-provided single station sets or facsimile machines to the public switched telecommunications network. Each Basic Line may be configured into a hunt group with other Company-provided Basic Lines. Each Basic Line is provided with the following standard features which can be deleted at the Customer s option: Touch Tone Call Waiting Call Forwarding Three- W ay Conference Calling Non-recurring and monthly recurring rates per Basic Line apply as follows: Basic Local Exchange Service-Each Line Non-Recurring Monthly Recurring Expanded Local Exchange Service -Each Line Issued:Effective: Issued By:M. Devin Semler, President Pacific Centrex Services, Inc. 6855 Tujunga Avenue North Hollywood, CA 91605 Pacific Centrex Services, Inc.Idaho P.C. Tariff No. 2 Section 3 - Original Page 30 EXCHANGE ACCESS SERVICE 3.3 Key Line Service Key Line Service provides a Customer with a single, voice-grade telephonic communications channel that can be used to place one call at a time. Key Lines are provided for connection of the Customer-provided key systems to the public switched telecommunications network. Each Key Line is provided with the following features which can be deleted at the Customer s option: Call Waiting Call Forwarding Three- W ay Conference Calling Extension Dialing Call Hunting Non-recurring and monthly recurring rates per Key Line apply as follows: Basic Local Exchange Service -Each Line Non-Recurring Monthly Recurring Expanded Local Exchange Service -Each Line Issued:Effective: Issued By:M. Devin Semler, President Pacific Centrex Services, Inc. 6855 Tujunga Avenue North Hollywood, CA 91605 Pacific Centrex Services, Inc.Idaho P.C. Tariff No. 2 Section 4 - Original Page EXCHANGE ACCESS OPTIONAL FEATURES Directory Listings For each Customer of Company-provided Exchange Access Service(s), the Company shall arrange for the listing of the Customer s main billing telephone number1 in the directory(ies) published by the dominant Local Exchange Carrier in the area at no additional charge, At a Customer s option, the Company will arrange for additional listings at the following rates: Each Additional Listing: Non-Recurring N/A Monthly Recurring For Customers with multiple premises served by the Company, the Company will arrange for a listing of the main billing telephone number at each premise. Issued:Effective: Issued By:M. Devin Semler, President Pacific Centrex Services, Inc. 6855 Tujunga Avenue North Hollywood, CA 91605 Pacific Centrex Services, Inc.Idaho P.C. Tariff No. 2 Section 5 - Original Page 32 LOCAL CALLING SERVICE 5.1 Description Local Calling Service provides a Customer with the ability to originate calls from a Company- provided access line to all other stations on the public switched telephone network2 bearing the designation of any central office exchanges, areas, and zones included in the Customer s local calling area. 1.1.Basic Local Exchange Service- This calling service allows the Customer unlimited access to all other stations on the public switched telephone network within the customer s Basic Local Calling Area but within the same state and LATA will be charged the IntraLA T A rates as specified in the Company s long distance service tariff. 5.2 Rates The rates set forth in this section apply to all direct dialed local calls. For operator-assisted local calls, the operator charges listed will apply in addition to the charges listed below. 1. Usage Charges - Per minute charges apply for each call. Timing is in whole minute increments with a minimum charge of one minute per call. (A)Monthly Message Allowance of Service Basic Calling Area Basic Local Exchange Service TBD Except calls to other telephone companies' caller paid information services (e,g. NP A 900, NXX 976, etc,), Calls to those numbers and other numbers used for caller-paid information services will be blocked by the Company s centralized switching facility, Issued:Effective: Issued By:M. Devin Semler, President Pacific Centrex Services, Inc. 6855 Tujunga Avenue North Hollywood, CA 91605 Pacific Centrex Services, Inc.Idaho P.C. Tariff No. 2 Section 6 - Original Page 33 OPERATOR SERVICES 6.1 Description Operator Handled Calling Services are provided to Customers and Users of Company-provided Exchange Access Services, and to Customers and Users of exchange access lines. Definitions Person-to-Person: Calls completed with the assistance of a Company operator to a particular person, station, department, or PBX extension specified by the calling party. Charges may be billed to the Customer s commercial credit card/and or LEC calling card, calling station, called station, or a designated third-party station, Calls may be dialed with or without the assistance of a Company operator. Station-to-Station: Refers to calls other than person-to-person calls billed to either the end user commercial credit card and/or nonproprietary calling card. Calls may be dialed with or without the assistance of a Company operator. Collect calls to coin telephones and transfers of charges to third telephones which are coin telephones will not be accepted. Operator Dialed Charge: The end user places the call without dialing the destination number although the capability to do it himself exists. The end user will dial "0" for local calls and "00" for long distance calls and then request the operator to dial the called station. Billed to Non-proprietary Calling Card: Refers to calls that are dialed by the customer in accordance with standard dialing instructions and billed to a non-proprietary calling card issued by another carrier, Rates Local exchange calls may be placed on an Operator Assisted basis. In addition to the usage charges identified above, the following operator-assisted charges will apply: Per Call Charges Person-to-Person (Customer Dialed) Station-to-Station (Customer Dialed) Operator Dialed Charge (applies in addition to other operator charges) Billed to Non-Proprietary Calling Card (additional surcharge) Directory Assistance Issued:Effective: Issued By:M. Devin Semler, President Pacific Centrex Services, Inc. 6855 Tujunga Avenue North Hollywood, CA 91605 Pacific Centrex Services, Inc.Idaho P.C. Tariff No. 2 Section 7 - Original Page 34 1.1 7.2, 7.3.1 7.3. MISCELLANEOUS SERVICES Service Implementation Description Absent a promotional offering, service implementation charges will apply to new service orders or to orders to change existing service, Rates Per service order N on- Recurring Restoration of Service Description A restoration charge applies to the re-establishment of service and facilities suspended because of non-payment of bills and is payable at the time that the re-establishment of the service and facilities suspended is arranged for. The restoration charge does not apply when, after disconnection of service, service is later re-established. Rates Per occasion Non-Recurring Optional Exchange Access Service Enhancement Features General Services in this section may be purchased in addition to a Company-provided Exchange Access Service. These features are available only when purchased in combination with a Company provided Exchange Access Service. Optional Exchange Access Service Enhancement Features Rate Schedule Rates in this section are applied on a monthly basis unless otherwise specified: SERVICE RATE CALL WAITING (provides a tone signal when a second call is coming in on a busy line. Issued:Effective: Issued By:M. Devin Semler, President Pacific Centrex Services, Inc. 6855 Tujunga Avenue North Hollywood, CA 91605 Pacific Centrex Services, Inc.Idaho P.C. Tariff No. 2 Section 7 - Original Page 35 MISCELLANEOUS SER VI CES Optional Exchange Access Service Enhancement Features Continued) 7.3.Optional Exchange Access Service Enhancement Features Rate Schedule (Continued) SERVICE RATE CALL FORWARDING - Variable (Permits a Customer to automatically transfer all incoming calls to another dialable telephone number. In addition to these charges, local usage charges will apply, THREE WAY CALLING (Adds a third party to an established connection without operator assistance. CALL TRACE Per Activation Case Preparation Charge (This feature will, upon successful Customer activation, automatically trace the telephone number of the line used for the last call received by the Customer. Call Trace is provided to Customers whose basic exchange access service includes only Residential lines. The traced number will not be provided to the Customer by the Company, but it will be provided to law enforcement officials upon the written request of the Customer. Case preparation charge is applicable when two successful attempts have been traced to the same number, or, at the Customer s option, when a single successful attempt has been traced to a telephone number and the Company sends notification to the customer for his/her use with the appropriate law enforcement agency. Issued:Effective: Issued By:M. Devin Semler, President Pacific Centrex Services, Inc. 6855 Tujunga Avenue North Hollywood, CA 91605 Pacific Centrex Services, Inc.Idaho P.C. Tariff No. 2 Section 7 - Original Page 36 MISCELLANEOUS SERVICES Optional Exchange Access Service Enhancement Features (Continued) Optional Exchange Access Service Enhancement Features Rate Schedule (Continued) SERVICE RATE CALLER ID (This central office feature provides for the display of the incoming telephone number on a Customer provided display device attached to the Customer s telephone line or on a Customer- provided telephone or answering machine with a built-in display screen. The Caller ID feature will forward the calling number from the appropriately equipped terminating central office to the Customer-provided display device. The Company will forward all telephone numbers subject to technical limitations, CALLER ID WITH NAME (This central office feature is only offered to Customers being served by appropriately equipped central offices and subscribing to caller ill. This feature provides for the display of the listed name associated with the telephone number from which the call is being made, The name will be delivered to a Customer-provided display device. The Company will forward all calling names subject to technical limitations. Issued:Effective: Issued By:M. Devin Semler, President Pacific Centrex Services, Inc. 6855 Tujunga Avenue North Hollywood, CA 91605 Pacific Centrex Services, Inc.Idaho P.C. Tariff No. 2 Section 7 - Original Page 37 MISCELLANEOUS SERVICES 7.3 Optional Exchange Access Service Enhancement Features (Continued) 7.3.Optional Exchange Access Service Enhancement Features Rate Schedule (Continued) SERVICE RATE NnJL TI RING SERVICE (Multi ring service is a local exchange telecommunications service that enables a Customer to have as many as three telephone numbers associated with single line, Customers subscribing to this service will be able to receive calls dialed to two or three separate numbers without having a second or third access line. Distinctive ringing will be provided for each of the additional telephone numbers to facilitate identification of incoming calls. A distinctive Call Waiting tone for each additional telephone number will be provided where facilities permit to Customers subscribing to the Call Waiting feature of Custom Calling Service. 1 st Line 1 st and 2nd Line ALTERNATE ANSWERING (In the event that the number is not answered within the Company-designated parameters normally three to four rings this feature automatically forwards incoming calls to a predetermined telephone number or a different central office switch. Multiple calls will be transferred simultaneously provided there are sufficient facilities to accept the calls. Issued:Effective: Issued By:M. Devin Semler, President Pacific Centrex Services, Inc. 6855 Tujunga Avenue North Hollywood, CA 91605 Pacific Centrex Services, Inc.Idaho P.C. Tariff No. 2 Section 7 - Original Page 38 MISCELLANEOUS SERVICES 7.3 Optional Exchange Access Service Enhancement Features (Continued) 7.3.Optional Exchange Access Service Enhancement Features Rate Schedule (Continued) SERVICE RATE REMOTE CALL FORWARDING (Remote Call Forwarding Central Office Based), provides a method to automatically transfer all incoming calls to another dialed number at all times. The dialable number is user defined. The dialed number can be either 7 or 10 digit number (POTS) and can be changed via a service order, No physical telephone is required at the subscribed dialed number. 900 SPECIAL ACCESS CODE BLOCKING (This service is automatically applied to all lines, The service is provided without charge. Blocks access from a Company-provided Exchange Access Service to Customer dialed 900 numbers. 976 PREFIX BLOCKING SERVICE (This service is automatically applied to all lines. The service is provided without charge. Blocks access from a Company-provided Exchange Access Service to Customer dialed 976 numbers. Issued:Effective: Issued By:M. Devin Semler, President Pacific Centrex Services, Inc. 6855 Tujunga Avenue North Hollywood, CA 91605 Pacific Centrex Services, Inc.Idaho P.C. Tariff No. 2 Section 7 - Original Page 39 MISCELLANEOUS SERVICES 7.3 Optional Exchange Access Service Enhancement Features (Continued) 7.3.Optional Exchange Access Service Enhancement Features Rate Schedule (Continued) SERVICE RATE PRESUMPTIVE BLOCKING SERVICES (This service is automatically applied to all lines. The service is provided without charge. This service enables the Company to deny access from all residence and business lines to exchanges which primarily contain adult programs. One-party residence and single line business Customers may obtain access to exchanges which primarily contain adult programs by submitting a written request to the Company to remove the blocking restriction from their lines. Written requests must be submitted for any subsequent changes in blocking restrictions. INTERN A TIONAL BLOCKING (The International Blocking Service (IBS) is an optional end user service that provides end office blocking of 011 +, 10XXX 011 + and 10IXXXXOl1+ dialed calls. Originating 011+ 10XXX 011+ and 10IXXXXOll+ dialed calls from exchange lines provisioned with the IBS will be blocked and routed to a recorded announcement. There is a nonrecurring charge for installing IBS on new or existing exchange lines or trunks that is in addition to any other local exchange nonrecurring charges that may apply. Issued:Effective: Issued By:M. Devin Semler, President Pacific Centrex Services, Inc. 6855 Tujunga Avenue North Hollywood, CA 91605 Pacific Centrex Services, Inc.Idaho P.C. Tariff No. 2 Section 7 - Original Page 40 MISCELLANEOUS SERVICES 7.3 Optional Exchange Access Service Enhancement Features (Continued) 7.3.Optional Exchange Access Service Enhancement Features Rate Schedule (Continued) SERVICE RATE AUTOMATIC CALL BACK Per Activation Per Month Monthly Cap on Per Activation (Allows a Customer to return most recent incoming calls whether answered or not. If the line to which the request is made is idle, the calls go through; if the line is busy, the automatic callback continues to attempt until the line free, The request is deactivated after 30 minutes or six unanswered ring backs if the call is not completed. Available on a per activation or monthly basis. REPEA T DIALING Per Activation Per Month Monthly Cap on Per Activation (Allows a Customer, by dialing a particular code, to redial a dialed number a specified number of times or until a party answers the call. ) AUTOMATIC CALL BACK and REPEAT DIALING Per Month Issued:Effective: Issued By:M. Devin Semler, President Pacific Centrex Services, Inc. 6855 Tujunga Avenue North Hollywood, CA 91605 Pacific Centrex Services, Inc.Idaho P.C. Tariff No. 2 Section 8 - Original Page 41 8.1 1.1 SPECIAL ARRANGEMENTS Special Construction Basis For Charges Where the Company furnishes a facility or service for which a rate or charge is not specified in the Company s tariffs, charges will be based on the costs incurred by the Company, Termination Liability To the extent that there is no other requirement for use by the Company, a termination liability may apply for facilities specially constructed at the request of the customer. (A)The termination liability period is the estimated service life of the facilities provided. (B)The amount of the maximum termination liability is equal to the estimated amounts for: (1)Cost installed of the facilities provided including estimated costs for rearrangements of existing facilities and/or construction of new facilities as appropriate, less net salvage. Cost installed includes the cost of: (a)equipment and materials provided or used (b)engineering, labor and supervision (c)transportation, and (d)rights-of-way; (2)license preparation, processing, and related fees; Individual Case Basis (ICB) Arrangements Arrangements will be developed on a case-by-case basis in response to a bona fide request from a Customer or prospective Customer to develop a competitive bid for a service offered under this tariff. Rates quoted in response to such competitive requests may be different than those specified for such services in this tariff. ICB rates will be offered to the Customer in writing and on a nondiscriminatory basis. Prior notice of all ICB contracts will be provided to the Commission. Issued:Effective: Issued By:M. Devin Semler, President Pacific Centrex Services, Inc. 6855 Tujunga Avenue North Hollywood, CA 91605 Pacific Centrex Services, Inc.Idaho P.C. Tariff No. 2 Section 8 - Original Page 42 SPECIAL ARRANGEMENTS 8.3 Temporary Promotional Programs The Company may establish temporary promotional programs wherein it may waive or reduce non-recurring or recurring charges, to introduce present or potential Customers to a service not previously received by the Customers, Prior notice and copies of all promotional programs will be provided to the Commission with the effective dates of the promotion. Issued:Effective: Issued By:M. Devin Semler, President Pacific Centrex Services, Inc. 6855 Tujunga Avenue North Hollywood, CA 91605