HomeMy WebLinkAboutOptix Media LLC.pdfOptix Media, L.L.C. Idaho Tariff No. 1
4978 Rainbow LN Original Title Page
Chubbuck, ID 83202
LOCAL EXCHANGE SERVICES TARIFF
Issued: 12 April 2012 Effective: 1 May 2012
Issued by: Brad McSpadden, General Manager
Optix Media, L.L.C.
IDAHO
LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES TARIFF
OF
OPTIX MEDIA, L.L.C.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2012
Boise, Idaho
Optix Media, L.L.C. Idaho Tariff No. 1
4978 Rainbow LN Original Page 2
Chubbuck, ID 83202
LOCAL EXCHANGE SERVICES TARIFF
Issued: 12 April 2012 Effective: 1 May 2012
Issued by: Brad McSpadden, General Manager
Optix Media, L.L.C.
CHECK SHEET
Current pages in the price list are as follows
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2012
Boise, Idaho
Optix Media, L.L.C. Idaho Tariff No. 1
4978 Rainbow LN Original Page 3
Chubbuck, ID 83202
LOCAL EXCHANGE SERVICES TARIFF
Issued: 12 April 2012 Effective: 1 May 2012
Issued by: Brad McSpadden, General Manager
Optix Media, L.L.C.
Contents
APPLICATION OF PRICE LIST ............................................................................................................ 5
EXPLANATION OF SYMBOLS, REFERENCE MARKS, AND ABBREVIATIONS OF TECHNICAL TERMS
USED IN THIS PRICE LIST .................................................................................................................. 5
CONTACT INFORMATION ................................................................................................................ 6
1.0 DEFINITIONS .............................................................................................................................. 7
2.0 REGULATIONS .......................................................................................................................... 10
2.1 Undertaking of the Company .............................................................................................. 10
2.2 Shortage of Equipment or Facilities .................................................................................... 11
2.3 Selection of Transmission .................................................................................................... 11
2.4 Notification of Service-Affecting Activities .......................................................................... 11
2.5 Provision of Equipment and Facilities ................................................................................. 12
2.6 Terms and Conditions .......................................................................................................... 12
2.7 Non-routine Installation and Special Construction ............................................................. 13
2.8 Ownership of Facilities ........................................................................................................ 14
2.9 Rights-of-Way ...................................................................................................................... 14
2.12 Conflicts Between Price List and Commission Rules ......................................................... 14
2.13 Allowances for Interruptions in Service ............................................................................ 15
2.14 Obligations of the Customer ............................................................................................. 17
2.15 Prohibited Uses ................................................................................................................. 18
2.16 Payments ........................................................................................................................... 19
2.17 Taxes, Charges, Fees .......................................................................................................... 21
2.18 Deposits ............................................................................................................................. 21
2.19 Refusal or Termination of Services .................................................................................... 22
2.20 Restoration of Service ....................................................................................................... 27
2.21 Assignment ........................................................................................................................ 27
2.22 Promotions ........................................................................................................................ 28
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2012
Boise, Idaho
Optix Media, L.L.C. Idaho Tariff No. 1
4978 Rainbow LN Original Page 4
Chubbuck, ID 83202
LOCAL EXCHANGE SERVICES TARIFF
Issued: 12 April 2012 Effective: 1 May 2012
Issued by: Brad McSpadden, General Manager
Optix Media, L.L.C.
2.23 E911 ................................................................................................................................... 28
2.24 Public Notice ...................................................................................................................... 28
3.0 LOCAL EXCHANGE SERVICES .................................................................................................... 29
3.1 General ................................................................................................................................ 29
3.2 Service Descriptions ............................................................................................................ 30
4.0 OTHER SERVICES ...................................................................................................................... 33
4.1 T1 Loops ............................................................................................................................... 33
4.2 DSL Loops ............................................................................................................................. 33
5.0 RATES AND CHARGES .............................................................................................................. 34
5.1 Local Exchange Service ........................................................................................................ 34
5.2 T1 Loops ............................................................................................................................... 35
5.3 DSL Loops ............................................................................................................................. 36
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2012
Boise, Idaho
Optix Media, L.L.C. Idaho Tariff No. 1
4978 Rainbow LN Original Page 5
Chubbuck, ID 83202
LOCAL EXCHANGE SERVICES TARIFF
Issued: 12 April 2012 Effective: 1 May 2012
Issued by: Brad McSpadden, General Manager
Optix Media, L.L.C.
APPLICATION OF PRICE LIST
Optix Media L.L.C. (hereinafter "The Company") has been authorized by the Idaho
Public Utilities Commission (Idaho PUC) to provide competitive local exchange and
interexchange services.
This price list sets forth the service offerings, rates, terms and conditions applicable to the
furnishing of local exchange services to residential and small business customers within
the State of Idaho. The rates and rules contained herein are subject to change pursuant to
the rules and regulations of the Idaho PUC.
EXPLANATION OF SYMBOLS, REFERENCE MARKS, AND
ABBREVIATIONS OF TECHNICAL TERMS USED IN THIS PRICE LIST
The following symbols shall be used as set out below to describe specific changes made
to the original price list.
C Indicates a changed listing, rule, or condition, which may affect rates or
charges
D Indicates discontinued material, including a listing, rate, rule or condition
I Indicates an increase
M Indicates that the material has been relocated to another part of price list
schedules with no change in text, rate, rule or condition
N Indicates new material including listing, rate, rule or condition
R Indicates a reduction
S Indicates reissued matter
T Indicates a change in wording of text, but not a change in rate, rule or
condition.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2012
Boise, Idaho
Optix Media, L.L.C. Idaho Tariff No. 1
4978 Rainbow LN Original Page 6
Chubbuck, ID 83202
LOCAL EXCHANGE SERVICES TARIFF
Issued: 12 April 2012 Effective: 1 May 2012
Issued by: Brad McSpadden, General Manager
Optix Media, L.L.C.
CONTACT INFORMATION
Optix Media L.L.C.
4978 Rainbow Ln
Chubbuck, ID 83202
Phone: 208-242-3711
Fax: 208-232-5935
CustomerService@OptixMedia.net
Customer Contact -
For establishment of service, complaints and inquires regarding service and billing, or
reporting or inquiring about network outages or service problems.
Customer Service: 888-365-2669
Maintenance: 888-365-2669
Commission Contact -
For complaints, inquiries and matters concerning rates and price lists.
Matters concerning customer service:
Customer Service (or Brad McSpadden)
Phone: 208-242-3711 (888-365-2669)
Fax: 208-232-5935
Email: CustomerService@OptixMedia.net
Matters concerning tariffs and regulatory affairs:
Brad McSpadden
General Manager
Phone: 208-339-5662
Fax: 208-232-5935
Email: Brad@OptixMedia.net
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2012
Boise, Idaho
Optix Media, L.L.C. Idaho Tariff No. 1
4978 Rainbow LN Original Page 7
Chubbuck, ID 83202
LOCAL EXCHANGE SERVICES TARIFF
Issued: 12 April 2012 Effective: 1 May 2012
Issued by: Brad McSpadden, General Manager
Optix Media, L.L.C.
1.0 DEFINITIONS
The following words and terms when used in this price list shall have the meaning set out
by this section.
Access Lines: Telephone facilities which permits access to and from the Customer’s
premises and the telephone exchange or serving central office.
Advance Payment: A payment required before the start of service. Advanced payment
may consist of any required construction cost, all appropriate non-recurring charges, and
an estimate of the first month’s recurring charges. Advance Payments will be applied to
the first bill rendered by Company following implementation of services.
Agent: A business representative authorized by the Company to bring about, modify,
affect, accept performance of, or terminate contractual obligations between the Company
and its applicants or Customers.
Applicant: A person who applies for telecommunications service. Includes persons
seeking reconnection of service after Company-initiated termination.
Application: A request made in writing for telephone service.
Authorized User: A person, firm or corporation that is authorized by the Company to be
connected to the service of the Customer or joint user.
Automatic Number Identification (ANI): The automatic transmission of a calling party’s
billing account telephone number to a local exchange Company, interexchange carrier or
a third party subscriber. The primary purpose of ANI is for billing of toll calls.
Basic Rate Area: A specific geographic area, within which the schedule rates for local
exchange service apply without exchange line mileage and without special rates in lieu of
mileage.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2012
Boise, Idaho
Optix Media, L.L.C. Idaho Tariff No. 1
4978 Rainbow LN Original Page 8
Chubbuck, ID 83202
LOCAL EXCHANGE SERVICES TARIFF
Issued: 12 April 2012 Effective: 1 May 2012
Issued by: Brad McSpadden, General Manager
Optix Media, L.L.C.
Central Office: Company facilities where subscriber lines are connected to each other
through switching equipment for placing local and long distance telephone calls.
Company or Name of Company: Optix Media L.L.C.
Customer or Subscriber: The person, firm or corporation that orders service and is
responsible for the payment of charges for that service and for compliance with the
Company’s regulations related to that service.
Nonlisted Service: A directory listing service wherein a Customer is not listed in the
published directory, but is listed in the directory assistance database.
Nonpublished Service: A directory listing service wherein a Customer is not listed in the
published directory or in the directory assistance database.
Recurring Charges: The charges to a Customer for services, facilities and equipment,
which recur monthly for the agreed upon duration of the service.
Residential Service: Telephone Service provided to customers when the actual or obvious
use is for domestic purposes.
Service Commencement Date: The first day following the date on which the Company
notifies the Customer that the requested service or facility is available for use, unless the
Customer refuses to accept service because it does not conform to the standards set forth
in the Service Order or in this price list, in which case the Service Commencement Date
is the date on which the Customer accepts service. The Company and the Customer may
agree on a substitute Service Commencement Date.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2012
Boise, Idaho
Optix Media, L.L.C. Idaho Tariff No. 1
4978 Rainbow LN Original Page 9
Chubbuck, ID 83202
LOCAL EXCHANGE SERVICES TARIFF
Issued: 12 April 2012 Effective: 1 May 2012
Issued by: Brad McSpadden, General Manager
Optix Media, L.L.C.
Service Order: The written order for Services executed by the Customer and the
Company in the format devised by the Company. The signing of a Service Order by the
Customer and acceptance by the Company initiates the obligations of the respective
parties as set forth therein and pursuant to this price list; except that the duration of the
service is calculated from the Service Commencement Date.
Shared: A facility or equipment system or subsystem that can be used simultaneously by
several Customers.
Small Business Service: Telephone service provided to businesses with five (5) or fewer
lines.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2012
Boise, Idaho
Optix Media, L.L.C. Idaho Tariff No. 1
4978 Rainbow LN Original Page 10
Chubbuck, ID 83202
LOCAL EXCHANGE SERVICES TARIFF
Issued: 12 April 2012 Effective: 1 May 2012
Issued by: Brad McSpadden, General Manager
Optix Media, L.L.C.
2.0 REGULATIONS
2.1 Undertaking of the Company
2.1.1 Scope
2.1.1.1 The Company undertakes to furnish local exchange communications
service pursuant to the terms of this price list.
2.1.1.2 The services offered herein may be used for any lawful purpose. There are
no restrictions on sharing or resale of the Company’s services. However, the
Customer remains liable for all obligations under this price list even if such
sharing or resale arrangements exist regardless of the Company’s knowledge of
these arrangements. If service is jointly ordered by more than one Customer, each
is jointly and severally liable for all obligations.
2.1.1.3 The services the Company offers shall not be used for any unlawful
purposes or for any use for which the Customer has not obtained all required
governmental approvals, authorizations, licenses, consents and permits.
2.1.1.4 Company services may be connected to the services or facilities of other
communications carriers only when authorized by and in accordance with the
terms and conditions of any price lists of such other communications carriers.
2.1.1.5 The services of the Company are furnished for the transmission of voice
communications but may also be used for data, facsimile, signaling, metering, or
other similar communications, subject to the transmission capabilities of the
technologies or combination of technologies available. Service is available
twenty-four hours a day, seven days a week.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2012
Boise, Idaho
Optix Media, L.L.C. Idaho Tariff No. 1
4978 Rainbow LN Original Page 11
Chubbuck, ID 83202
LOCAL EXCHANGE SERVICES TARIFF
Issued: 12 April 2012 Effective: 1 May 2012
Issued by: Brad McSpadden, General Manager
Optix Media, L.L.C.
2.2 Shortage of Equipment or Facilities
The furnishing of service under this price list is subject to the availability on a continuing
basis of all facilities necessary to provide the service. Services will be provided using The
Company’s facilities or other carrier’s facilities as may be determined by The Company.
2.3 Selection of Transmission
The Company selects and/or arranges for the channels and/or service components and
underlying network facilities used to provide service. The Company may modify or
change the channels, service components and underlying Company facilities or the
underlying carrier at any time subject to Part 68 of the FCC’s Rules and Regulations and
this price list.
2.4 Notification of Service-Affecting Activities
The Company will provide the Customer with reasonable notification of service-affecting
activities that may occur during the normal operation of its business. Such activities may
include, but are not limited to, equipment or facilities additions, removals or
rearrangements and routine preventive maintenance. Generally, such activities are not
specific to an individual Customer but affect many Customers’ services. No specific
advance notification period is applicable to all service-affecting activities. The Company
will work cooperatively with the Customer to determine reasonable notification
requirements. Notification to the Customer may not be possible with some emergency or
unplanned service-affecting conditions, such as an outage resulting from cable damage.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2012
Boise, Idaho
Optix Media, L.L.C. Idaho Tariff No. 1
4978 Rainbow LN Original Page 12
Chubbuck, ID 83202
LOCAL EXCHANGE SERVICES TARIFF
Issued: 12 April 2012 Effective: 1 May 2012
Issued by: Brad McSpadden, General Manager
Optix Media, L.L.C.
2.5 Provision of Equipment and Facilities
2.5.1 The Company shall make a reasonable effort to provide service to a Customer on or
before a particular date, subject to the provisions of and compliance by the Customer
with the regulations contained in this price list.
2.5.2 The Company shall make a reasonable effort to maintain facilities that it furnishes
to the Customer. The Customer shall not, and the Customer shall not permit others to,
rearrange, disconnect, remove, attempt to repair or otherwise interfere with any of the
facilities installed by the Company, except upon the written consent of the Company.
2.6 Terms and Conditions
2.6.1 Service is provided on a minimum term basis of at least one month, using 24-hours
per day for each day of the month. For purposes of this price list, a month is considered to
have thirty days. All calculations of dates set forth in this price list shall be based on
calendar days, unless otherwise specified herein.
2.6.2 This price list shall be interpreted and governed by the laws of the State of Idaho
and the Rules issued by the Idaho Public Utilities Commission.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2012
Boise, Idaho
Optix Media, L.L.C. Idaho Tariff No. 1
4978 Rainbow LN Original Page 13
Chubbuck, ID 83202
LOCAL EXCHANGE SERVICES TARIFF
Issued: 12 April 2012 Effective: 1 May 2012
Issued by: Brad McSpadden, General Manager
Optix Media, L.L.C.
2.7 Non-routine Installation and Special Construction
2.7.1 Non-Routine Installation
At the Customer’s request, installation and/or maintenance may be performed outside the
Company’s regular business hours or in hazardous locations. In such cases, charges based
on cost of the actual labor, material, or other costs incurred by or charged to the Company
will apply.
2.7.2 Special Construction
Subject to the agreement of the Company, special construction of facilities may be
undertaken on a reasonable effort basis at the request of the Customer. Special
construction may include that construction undertaken:
(a) where facilities are not presently available;
(b) of a type other than that which the Company would normally utilize in the
furnishing of its service;
(c) over a route other than that which the Company would normally utilize in the
furnishing of its services;
(d) in a quantity greater than that which the Company would normally utilize in
the furnishing of its services;
(e) on an expedited basis;
(f) on a temporary basis until permanent facilities are available;
(g) involving abnormal costs; or
(h) in advance of normal construction.
Special construction will be undertaken at the discretion of the Company consistent with
budgetary responsibilities and consideration for the effect on Company’s other Customers
and contractual responsibilities.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2012
Boise, Idaho
Optix Media, L.L.C. Idaho Tariff No. 1
4978 Rainbow LN Original Page 14
Chubbuck, ID 83202
LOCAL EXCHANGE SERVICES TARIFF
Issued: 12 April 2012 Effective: 1 May 2012
Issued by: Brad McSpadden, General Manager
Optix Media, L.L.C.
2.8 Ownership of Facilities
Title to all facilities and equipment, and related plans and proposals, provided by the
Company in furnishing service remains with the Company, its agents or contractors. Such
facilities and equipment, plans and proposals shall be returned to the Company by the
Customer whenever requested, within a reasonable period following the request and in as
good condition as reasonable wear will permit.
2.9 Rights-of-Way
Provisioning of the Company’s services is subject to and contingent upon the Company’s
ability to obtain and maintain rights-of-way and access to public and private property
necessary for installation of the facilities used to provide the Company’s services to the
Customer’s service point as agreed to by the Company.
2.12 Conflicts Between Price List and Commission Rules
If this Price List contains provisions that deny or restrict a Customer’s rights otherwise
protected by Commission rules, Commission rules supersede any conflicting tariff or
price list provisions that deny or restrict any of those rights, unless otherwise ordered by
the Commission, court order, or statute.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2012
Boise, Idaho
Optix Media, L.L.C. Idaho Tariff No. 1
4978 Rainbow LN Original Page 15
Chubbuck, ID 83202
LOCAL EXCHANGE SERVICES TARIFF
Issued: 12 April 2012 Effective: 1 May 2012
Issued by: Brad McSpadden, General Manager
Optix Media, L.L.C.
2.13 Allowances for Interruptions in Service
A credit allowance will be given for interruptions of service, subject to the provisions of
this section.
2.13.1 Credit for Service Interruptions
A credit allowance will be made when an interruption in service occurs. An interruption
in service is considered to exist when the local service quality deteriorates to such an
extent that the customer cannot make local calls or cannot receive local calls or cannot
use the service for voice grade communications because of cross talk, static or other
transmission problem.
An interruption period begins when the Customer reports a circuit, service or facility to
be interrupted and releases it for testing.
2.13.1.1 The Company must restore service: within sixteen (16) hours after the
report of the outage if the customer notifies the telephone company that the
service outage creates an emergency; or
2.13.1.2 within 24 hours after the report of the outage if no emergency exists.
2.13.1.3 Outages reported between noon on Saturday and 6:00 p.m. on the
following Sunday must be restored within forty-eight (48) hours or by 6:00 p.m.
on the following Monday, whichever is sooner.
2.13.1.4 If the Company does not restore service within the times required by this
paragraph, the Company will credit the customer’s account for an amount equal to
the monthly rate for one (1) month of basic local exchange service.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2012
Boise, Idaho
Optix Media, L.L.C. Idaho Tariff No. 1
4978 Rainbow LN Original Page 16
Chubbuck, ID 83202
LOCAL EXCHANGE SERVICES TARIFF
Issued: 12 April 2012 Effective: 1 May 2012
Issued by: Brad McSpadden, General Manager
Optix Media, L.L.C.
2.13.2 Limitations on Allowances
No credit allowance will be made for:
2.13.2.1 interruptions due to the negligence of the Customer, or noncompliance
with, or acts of omission regarding the provisions of this price list by the
Customer, authorized user or joint user;
2.13.2.2 interruptions of service during any period in which the Company is not
given full and free access to its facilities and equipment for the purpose of
investigating and correcting interruptions;
2.13.2.3 interruptions of service during a period when the Customer has released
service to the Company for maintenance purposes or for implementation of a
Customer order for a change in service arrangements; or
2.13.2.4 interruption of service due to circumstances or causes beyond the control
of the Company and affecting large groups of customers.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2012
Boise, Idaho
Optix Media, L.L.C. Idaho Tariff No. 1
4978 Rainbow LN Original Page 17
Chubbuck, ID 83202
LOCAL EXCHANGE SERVICES TARIFF
Issued: 12 April 2012 Effective: 1 May 2012
Issued by: Brad McSpadden, General Manager
Optix Media, L.L.C.
2.14 Obligations of the Customer
2.14.1 The Customer shall provide at no charge, as specified by the Company, any
personnel, equipment, space, power, heating and air conditioning needed to operate, and
maintain a proper operating environment for the Company’s facilities and equipment
installed on the Customer’s premises
2.14.2 Upon suitable notification to the Customer, and at a reasonable time, the Company
may make such tests and inspections as may be necessary to determine that the Customer
is complying with the requirements set forth herein for the installation, operation, and
maintenance of Customer-provided facilities, equipment, and wiring in the connection of
Customer-provided facilities and equipment to Company-owned facilities and equipment.
2.14.3 If the protective requirements for Customer-provided equipment are not being
complied with, the Company may take such action as it deems necessary to protect its
facilities, equipment, and personnel. The Company will notify the Customer promptly if
there is any need for further corrective action. Within ten days of receiving this notice,
the Customer must take this corrective action and notify the Company of the action taken.
If the Customer fails to do this, the Company may take whatever additional action is
deemed necessary, including the suspension of service, to protect its facilities, equipment
and personnel from harm.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2012
Boise, Idaho
Optix Media, L.L.C. Idaho Tariff No. 1
4978 Rainbow LN Original Page 18
Chubbuck, ID 83202
LOCAL EXCHANGE SERVICES TARIFF
Issued: 12 April 2012 Effective: 1 May 2012
Issued by: Brad McSpadden, General Manager
Optix Media, L.L.C.
2.15 Prohibited Uses
The Customer shall not use or allow the use of the Company’s facilities or equipment
installed at the Customer’s premises for any purpose other than that for which the
Company provides it, without the prior written consent of the Company.
2.15.1 Abuse
The abuse of Company Services is prohibited. Abuse includes, but is not limited to, the
following activities:
(a) Using service to make calls that might reasonably be expected to frighten,
torment, or harass another.
(b) Using service in such a way that it interferes unreasonably with the use of
Company services by others.
2.15.2 Fraudulent Use
The fraudulent use or the intended or attempted fraudulent use of service is prohibited
and can result in the discontinuance of services as set out by this price list. Fraudulent use
consists of using or attempting to use service with the intent to avoid the payment, either
in whole or in part, of the price listed charges for the service including but not limited to:
(a) rearranging, tampering with, or making connections not authorized by this
price list to any network components used to furnish service; or
(b) using fraudulent means or devices, tricks, schemes, false or invalid numbers,
false credit devices, or electronic devices.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2012
Boise, Idaho
Optix Media, L.L.C. Idaho Tariff No. 1
4978 Rainbow LN Original Page 19
Chubbuck, ID 83202
LOCAL EXCHANGE SERVICES TARIFF
Issued: 12 April 2012 Effective: 1 May 2012
Issued by: Brad McSpadden, General Manager
Optix Media, L.L.C.
2.16 Payments
2.16.1 Customer Obligations
2.16.1.1 The Customer shall pay outstanding charges in full within 30 days of the
invoice date. Charges normally will be invoiced in advance, with monthly
recurring charges invoiced on or about the first of the month for which the
charges apply. Amounts not paid within 30 days after the date of the invoice are
considered delinquent.
2.16.1.2 The Customer shall pay all charges for use of the service by any persons
whether or not authorized by the Customer, except in those instances where it has
been determined that the Customer’s present and former employees, agents and
authorized users were not responsible for calls billed to the Customer via third
party billing and the Company did not verify that the charges for the call would be
accepted. The Customer is not responsible for unauthorized use of service to the
extent such use is proximately caused by the Company’s willful or negligent act.
2.16.2 Disputed Bills
2.16.2.1 Any Customer who disputes a portion of a bill rendered for Company
services shall pay the undisputed portion of the bill and notify the Company that
such unpaid amount is in dispute within thirty (30) days of receipt of the bill. If
such notice is not received by the Company within thirty (30) days as indicated
above, the Company shall consider the bill statement to be due and payable in full
by the Customer. Payment of the amount due by the Customer does not constitute
a waiver of the Customer’s rights under the provisions of IDAPA 31.41.01.204 to
challenge any billing amount due or paid to the Company.
2.16.2.2 In the event a Customer and the Company cannot resolve a billing
dispute to their mutual satisfaction, the Customer may contact the Idaho PUC and
proceed in accordance with the Idaho PUC’s Rules. The address and telephone
numbers for the Idaho PUC are:
Idaho Public Utilities Commission
P.O. Box 83720
Boise Idaho 83720-0074
334-0300 (within the local calling area)
1-800-432-0369 (from outside the local calling area)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2012
Boise, Idaho
Optix Media, L.L.C. Idaho Tariff No. 1
4978 Rainbow LN Original Page 20
Chubbuck, ID 83202
LOCAL EXCHANGE SERVICES TARIFF
Issued: 12 April 2012 Effective: 1 May 2012
Issued by: Brad McSpadden, General Manager
Optix Media, L.L.C.
2.16.3 Payment Arrangements
2.16.3.1 When a Customer cannot pay a bill in full, the Company may continue to
serve the Customer if the Customer and the Company agree on a reasonable
portion of the outstanding bill to be paid immediately, and the manner in which
the balance of the outstanding bill will be paid.
2.16.3.2 In deciding on the reasonableness of a particular agreement, the
Company will take into account the Customer’s ability to pay, the size of the
unpaid balance, the Customer’s payment history and length of service, and the
amount of time and reasons why the debt is outstanding.
2.16.3.3 Payments are to be applied to the undisputed balance owed by the
Customer. A Customer may designate how a payment insufficient to pay the total
balance due shall be applied. If applicable, and in the absence of instructions from
the Customer, a partial payment shall be allocated first to local exchange services.
Such payments shall be applied first to the oldest undisputed balances.
2.16.3.4 If a Customer fails to make the payment agreed upon by the date that it is
due, the Company may, but is not obligated to, enter into a second payment
arrangement.
2.16.3.5 A Customer’s failure to pay for undisputed MTS charges billed by the
Company may result in loss of 0+, 0- and 1+ dialing access to MTS services until
such time as the customer pays the undisputed charges and applicable
reconnection charges, if any.
2.16.3.6 Customer failure to pay undisputed charges for other services may result
in discontinuance of those services.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2012
Boise, Idaho
Optix Media, L.L.C. Idaho Tariff No. 1
4978 Rainbow LN Original Page 21
Chubbuck, ID 83202
LOCAL EXCHANGE SERVICES TARIFF
Issued: 12 April 2012 Effective: 1 May 2012
Issued by: Brad McSpadden, General Manager
Optix Media, L.L.C.
2.17 Taxes, Charges, Fees
In addition to the rates and charges described in this price list, the Customer may be
responsible for payment of taxes, charges or fees ordered by the Idaho PUC, the Idaho
State Legislature, local and county governments, of the Federal government. When the
Company is authorized to collect such taxes, charges or fees from the Customer, these
taxes, charges and fees will be itemized separately on the Customer’s bill.
2.18 Deposits
The Company will not require advance deposits.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2012
Boise, Idaho
Optix Media, L.L.C. Idaho Tariff No. 1
4978 Rainbow LN Original Page 22
Chubbuck, ID 83202
LOCAL EXCHANGE SERVICES TARIFF
Issued: 12 April 2012 Effective: 1 May 2012
Issued by: Brad McSpadden, General Manager
Optix Media, L.L.C.
2.19 Refusal or Termination of Services
If the Company intends to deny an available service to an applicant, the Company will
provide the applicant with a written explanation of its refusal to serve. The written
explanation shall include:
a) the reasons for denial of the service;
b) actions the applicant may take in order to receive the denied service; and
c) a statement that the Customer may file an informal or formal complaint
concerning denial of the service with the Company or with the Idaho PUC.
2.19.1 Grounds for Refusal to Establish Service
The Company may refuse to establish service if any of the following conditions exist:
2.19.1.1 the applicant has an outstanding amount due to the Company for similar
utility services and the applicant is unwilling to make acceptable arrangements
with the Company for payment;
2.19.1.2 a condition exists that, in the Company’s judgment, is unsafe or
hazardous to the applicant, the general population, or the Company’s personnel,
agents or facilities;
2.19.1.3 the applicant refuses to provide the Company with a deposit after having
failed to meet the credit criteria for waiver of deposit requirements;
2.19.1.4 the applicant is known to be in violation of the Company’s price lists
filed with the Commission;
2.19.1.5 the applicant fails to furnish such funds, suitable facilities, and/or rights-
of-way which have been specified by the Company as necessary to and a
condition for providing service to the applicant; or
2.19.1.6 the applicant has falsified his/her identity for the purpose of obtaining
service.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2012
Boise, Idaho
Optix Media, L.L.C. Idaho Tariff No. 1
4978 Rainbow LN Original Page 23
Chubbuck, ID 83202
LOCAL EXCHANGE SERVICES TARIFF
Issued: 12 April 2012 Effective: 1 May 2012
Issued by: Brad McSpadden, General Manager
Optix Media, L.L.C.
2.19.2 Grounds for Termination with Written Prior Notice
Except as otherwise specified in this price list or Idaho PUC rules, the Company may,
upon reasonable written notice to the Customer, discontinue services for any of the
following reasons:
2.19.2.1 for nonpayment of any undisputed amounts owing to the Company;
2.19.2.2 for services provided to premises that have been vacated by the
Customer;
2.19.2.3 for tampering with the Company’s property;
2.19.2.4 for violation of rules, service agreements, or filed price lists;
2.19.2.5 for use of Customer equipment which adversely affects the Company’s
property, facilities, or service to its other Customers, or upon condemnation of
any material portion of the facilities used by the Company to provide service to a
Customer, or if a casualty renders all or any material portion of such facilities
inoperable beyond feasible repair; or
2.19.2.6 for fraudulent obtaining or use of service, including, but not limited to:
(a) providing false information to carrier the Company regarding the
Customer’s identity, address, creditworthiness, or current or planned use
of common communications;
(b) using or attempting to use service by rearranging, tampering with, or
making connection to the Company’s service where not authorized by this
price list;
(c) using tricks, schemes, false or invalid numbers, false credit devices,
electronic devices; or
(d) any other fraudulent means or device.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2012
Boise, Idaho
Optix Media, L.L.C. Idaho Tariff No. 1
4978 Rainbow LN Original Page 24
Chubbuck, ID 83202
LOCAL EXCHANGE SERVICES TARIFF
Issued: 12 April 2012 Effective: 1 May 2012
Issued by: Brad McSpadden, General Manager
Optix Media, L.L.C.
2.19.3 Without Written Notice to the Customer
The Company may deny or discontinue the furnishing of any and/or all service(s) to a
Customer immediately and without prior notice to the Customer and without the
Customer’s permission for one or more of the following reasons:
2.19.3.1 Dangerous Condition. A condition immediately dangerous or hazardous
to the life, physical safety, or property exists, or it is necessary to prevent a
violation of federal, state or local safety or health codes.
2.19.3.2 Ordered to Terminate Service. The Company is ordered to terminate
service by any court, the Idaho PUC, or any other duly authorized public
authority.
2.19.3.3 Services Obtained Illegally. The services(s) was (were) obtained,
diverted or used without the authorization or knowledge of the Company.
2.19.3.4 Customer Unable to be Contacted. The Company has tried diligently to
provide reasonable notice to the Customer, but has been unsuccessful in its
attempt to contact the Customer.
2.19.3.5 Misrepresentation of Identity. The Customer has misrepresented the
Customer’s identity for purposes of obtaining telephone service and either does
not have or has an inadequate security deposit on file with the Company.
2.19.3.6 for any governmental prohibition, or required alteration of the services
provided, or any violation of any applicable law or regulation, or unlawful use of
service or use of service for unlawful purposes, the Company may immediately
discontinue or suspend service.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2012
Boise, Idaho
Optix Media, L.L.C. Idaho Tariff No. 1
4978 Rainbow LN Original Page 25
Chubbuck, ID 83202
LOCAL EXCHANGE SERVICES TARIFF
Issued: 12 April 2012 Effective: 1 May 2012
Issued by: Brad McSpadden, General Manager
Optix Media, L.L.C.
2.19.4 Notice of Disconnection
2.19.4.1 Seven-Day Notice
Except as otherwise provided under the provisions of IDAPA 31.41.01.303.04
and 31.41.01.305, the Company will mail to the Customer written notice of
termination at least seven (7) calendar days before the proposed date of
termination. The written notice will contain the information required by IDAPA
31.41.01.306.
2.19.4.2 Twenty-Four-Hour Notice
At least twenty-four (24) hours before actual termination, the Company will
diligently attempt to contact the Customer affected to apprise the Customer of the
proposed action and the steps to tale to avoid or delay termination. Oral Notice
will contain the same information as required by IDAPA 31.41.01.306.
2.19.4.3 Additional Notice
If the Company does not terminate service within seven (7) days after a proposed
termination date, and the matter is not the subject of a pending complaint before
the Idaho PUC, or if other arrangements have not been made with the Customer,
the Company will again make a diligent effort to contact the Customer to advise
the Customer of the proposed action. If the Company has not terminated service
within twenty-eight (28) days of mailing a written notice of termination, but still
intends to terminate, the Company will again issue a written notice as set out by
subsection 2.19.4.1 of this price list, related to Seven-Day Notice.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2012
Boise, Idaho
Optix Media, L.L.C. Idaho Tariff No. 1
4978 Rainbow LN Original Page 26
Chubbuck, ID 83202
LOCAL EXCHANGE SERVICES TARIFF
Issued: 12 April 2012 Effective: 1 May 2012
Issued by: Brad McSpadden, General Manager
Optix Media, L.L.C.
2.19.5 Customer Cancellation of Service
If the Customer cancels a service order or terminates service before the completion of the
term of service specified in the service order for any reason, the Customer agrees to pay
to the Company all costs, fees, and expenses reasonably incurred in connection with
special construction and with the term of service. In addition, the Customer may be liable
for termination charges up to a maximum amount equal to the total charges applicable for
the remaining term specified in the service order.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2012
Boise, Idaho
Optix Media, L.L.C. Idaho Tariff No. 1
4978 Rainbow LN Original Page 27
Chubbuck, ID 83202
LOCAL EXCHANGE SERVICES TARIFF
Issued: 12 April 2012 Effective: 1 May 2012
Issued by: Brad McSpadden, General Manager
Optix Media, L.L.C.
2.20 Restoration of Service
2.20.1 A reconnection charge shall be imposed on any Customer whose service has been
discontinued pursuant to the provisions of Section 2.19 of this price list. The Company
reserves the right to refuse to restore service until all amounts due have been paid.
2.20.2 Should the Customer request that service be restored during a period other than
regular working hours, such as evenings or weekends, the Customer may be required to
pay an after-hour charge for service reconnection.
2.21 Assignment
The Company may, without obtaining any further consent from the Customer, assign any
of its rights, privileges or obligations under this price list to any subsidiary, parent, or
affiliate of the Company; pursuant to any sale or transfer of substantially all the business
of the Company; or pursuant to any financing, merger or reorganization of the Company.
The Customer may, upon prior written consent of the Company, which consent shall not
be unreasonably withheld, assign its rights, privileges or obligations under this price list
to any subsidiary, parent, or affiliate of the Customer; pursuant to any sale or transfer of
substantially all the business of the Customer; or pursuant to any financing, merger or
reorganization of the Customer.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2012
Boise, Idaho
Optix Media, L.L.C. Idaho Tariff No. 1
4978 Rainbow LN Original Page 28
Chubbuck, ID 83202
LOCAL EXCHANGE SERVICES TARIFF
Issued: 12 April 2012 Effective: 1 May 2012
Issued by: Brad McSpadden, General Manager
Optix Media, L.L.C.
2.22 Promotions
The Company may provide promotional offerings from time to time. The Company will
notify the Idaho PUC ten (10) days in advance of the rates, terms & conditions of any
such promotions.
2.23 E911
The Company will provide necessary Customer information to the incumbent local
exchange carrier for appropriate routing of E911 calls. The Company’s switches will be
equipped with E911 trunks and all E911 traffic will be switched by the Company to the
incumbent local exchange carrier for routing.
2.24 Public Notice
The Company shall give public notice of all proposed changes in rates. Public notice
must be reasonably designed to call the attention of Customers who are affected by the
changes to the proposed changes in rates. Legal advertisements alone will not be
considered adequate public notice. Individual notice to all Customers affected will always
constitute public notice
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2012
Boise, Idaho
Optix Media, L.L.C. Idaho Tariff No. 1
4978 Rainbow LN Original Page 29
Chubbuck, ID 83202
LOCAL EXCHANGE SERVICES TARIFF
Issued: 12 April 2012 Effective: 1 May 2012
Issued by: Brad McSpadden, General Manager
Optix Media, L.L.C.
3.0 LOCAL EXCHANGE SERVICES
3.1 General
Local Exchange Services provides the Customer with connection to the public switched
telecommunications network. In addition, Local Exchange Service provides the Customer
with a unique telephone number address on the public switched telecommunications
network. Each Local Exchange Service enables the Customer to:
(a) receive calls from other stations on the public switched telecommunications
network;
(b) access other services offered by the Company as set forth in this price list;
(c) access certain interstate and international calling services provided by the
Company;
(d) access the Company’s operators and business offices for service related
assistance;
(e) access emergency services by dialing 0- or 9-1-1; and
(f) access services provided by other common carriers which purchase the
Company’s Switched Access Services as provided under the Company’s Federal
and State price lists or price list, or which maintain other types of traffic exchange
arrangements with the Company.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2012
Boise, Idaho
Optix Media, L.L.C. Idaho Tariff No. 1
4978 Rainbow LN Original Page 30
Chubbuck, ID 83202
LOCAL EXCHANGE SERVICES TARIFF
Issued: 12 April 2012 Effective: 1 May 2012
Issued by: Brad McSpadden, General Manager
Optix Media, L.L.C.
3.2 Service Descriptions
Local Exchange Service – Telephone Service – is offered to two classes of customers:
Residential customers
Business customers
The service is classified as business when any of the following conditions exist:
1. The service is furnished at a location of business, trade, or professional practice
and where the location is not confined primarily to domestic activities.
2. The directory listing is to be a business listing.
3. The service is sold to a reseller of local exchange service.
The service is otherwise classified as residential.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2012
Boise, Idaho
Optix Media, L.L.C. Idaho Tariff No. 1
4978 Rainbow LN Original Page 31
Chubbuck, ID 83202
LOCAL EXCHANGE SERVICES TARIFF
Issued: 12 April 2012 Effective: 1 May 2012
Issued by: Brad McSpadden, General Manager
Optix Media, L.L.C.
3.2.1 Residential Service
Telephone service is provided to residential customers on a single line, two-way, inbound
and outbound basis. Residential telephone service includes Touch-Tone dialing and
Caller-ID. See Section 5 for Rates.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2012
Boise, Idaho
Optix Media, L.L.C. Idaho Tariff No. 1
4978 Rainbow LN Original Page 32
Chubbuck, ID 83202
LOCAL EXCHANGE SERVICES TARIFF
Issued: 12 April 2012 Effective: 1 May 2012
Issued by: Brad McSpadden, General Manager
Optix Media, L.L.C.
3.2.2 Business Service
Business Telephone service is offered in the following forms:
3.2.2.1 Single Line
Single line service is two-way, inbound and outbound, telephone service. Business
Single Line service includes Touch-Tone dialing and Caller-ID. Multiple Single
lines can be combined into one or more Hunt Groups. See Section 5 for Rates.
3.2.2.2 High-Capacity, Channelized T1
Channelized T1 telephone service is the delivery of the equivalent of 24 telephone
lines over one High-Capacity T1 line. Each equivalent line includes two-way
telephone service with Touch-Tone dialing and Caller-ID. See Section 5 for Rates.
3.2.2.3 High-Capacity, Primary Rate Interface (PRI) ISDN
Primary Rate Interface (PRI) ISDN is high-capacity telephone service designed to
work with PBX and other systems. Each PRI is provided over a T1 circuit and
carries the equivalent of 23 telephone lines. See Section 5 for Rates.
3.2.2.4 High-Capacity, Complex Digital Service (Wholesale).
Complex Digital Service is offered over one or more data based links and/or TDM
(Time Division Multiplexing) circuits. It is offered on a wholesale basis. See
Section 5 for Rates.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2012
Boise, Idaho
Optix Media, L.L.C. Idaho Tariff No. 1
4978 Rainbow LN Original Page 33
Chubbuck, ID 83202
LOCAL EXCHANGE SERVICES TARIFF
Issued: 12 April 2012 Effective: 1 May 2012
Issued by: Brad McSpadden, General Manager
Optix Media, L.L.C.
4.0 OTHER SERVICES
4.1 T1 Loops
T1 Loops are used in the provision of high-capacity telephone service or Internet/IP
service. Service is a 1.544 Megahertz bi-directional circuit which can carry 1.536
Megahertz of traffic – either 24 channelized 64,000 Hertz circuits using Time-Division
Multiplexing (TDM) or one un-channelized 1.536 Megahertz circuit. See Section 5 for
Rates.
4.2 DSL Loops
DSL Loops are copper circuits that deliver high-capacity Asymmetrical Digital
Subscriber Line service for the provision of data services including broadband Internet
service. See Section 5 for Rates.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2012
Boise, Idaho
Optix Media, L.L.C. Idaho Tariff No. 1
4978 Rainbow LN Original Page 34
Chubbuck, ID 83202
LOCAL EXCHANGE SERVICES TARIFF
Issued: 12 April 2012 Effective: 1 May 2012
Issued by: Brad McSpadden, General Manager
Optix Media, L.L.C.
5.0 RATES AND CHARGES
5.1 Local Exchange Service
5.1.1 Residential Service
Description Non-Recurring Charge Monthly Rate
Single Telephone Line $76.00 $45.95
5.1.2 Business Service
Description Non-Recurring Charge Monthly Rate
Single Telephone Line $96.00 $55.95
Channelized T1 (T1 Loop required) $480.00 $950.00
ISDN PRI (T1 Loop required) $480.00 $950.00
Complex Digital Service (T1 based) $400.00 $200.00
Directory Assistance (411) $0.95/call
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2012
Boise, Idaho
Optix Media, L.L.C. Idaho Tariff No. 1
4978 Rainbow LN Original Page 35
Chubbuck, ID 83202
LOCAL EXCHANGE SERVICES TARIFF
Issued: 12 April 2012 Effective: 1 May 2012
Issued by: Brad McSpadden, General Manager
Optix Media, L.L.C.
5.2 T1 Loops
Description Non-Recurring Charge Monthly Rate
T1 (Zone 0) $154.00 $103.78
T1 (Zone 1) (5) $341.00 $149.40
T1 (Zone 2) (10) $341.00 $169.47
T1 (Zone 3) (20) $341.00 $223.46
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2012
Boise, Idaho
Optix Media, L.L.C. Idaho Tariff No. 1
4978 Rainbow LN Original Page 36
Chubbuck, ID 83202
LOCAL EXCHANGE SERVICES TARIFF
Issued: 12 April 2012 Effective: 1 May 2012
Issued by: Brad McSpadden, General Manager
Optix Media, L.L.C.
5.3 DSL Loops
Description Non-Recurring Charge Monthly Rate
2-Wire DSL Loop (Zone 0.1) $25.00 $18.78
2-Wire DSL Loop (Zone 0.2) $25.00 $28.51
2-Wire DSL Loop (Zone 0.3) $25.00 $48.60
4-Wire DSL Loop (Zone 0.1) $25.00 $36.84
4-Wire DSL Loop (Zone 0.2) $25.00 $55.96
4-Wire DSL Loop (Zone 0.3) $25.00 $95.36
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2012
Boise, Idaho