Northwest Fiber LLC.pdf

Northwest Fiber, LLC Idaho Price List
Original Title Page
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
TELECOMMUNICATIONS PRICE LIST (TITLE 62)
OF
NORTHWEST FIBER, LLC
135 Lake Street South
Kirkland, Washington 98033
https://www.northwestfiber.com/
This Price List contains the service descriptions and rates applicable to the
furnishing of resold intrastate interexchange telecommunications services offered
by Northwest Fiber, LLC ("the Company") within the State of Idaho.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price List
Original Page 1
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
CHECK SHEET
The Title Page and pages listed below are inclusive and effective as of the date shown.
Original and revised pages as named below contain all changes from the original Price
List that are in effect on the date shown on each page.
PAGE REVISION PAGE REVISION
Title Page Original 3-15 Original
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3-14 Original
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price List
Original Page 2
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
CHECK SHEET (cont’d)
PAGE REVISION PAGE REVISION
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Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price List
Original Page 3
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
TABLE OF CONTENTS
Description Section
Title Page .......................................................................... Title Page
Check Sheet ................................................................. Check Sheet
Table of Contents ...................................................................... TOC
Explanation of Symbols ....................................................... Symbols
Technical Terms and Abbreviations ................................................ 1
Rules and Regulations .................................................................... 2
Description of Services and Rates ................................................... 3
Miscellaneous Services ................................................................... 4
Contracts and Promotions ............................................................... 5
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price List
Original Page 4
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
EXPLANATION OF SYMBOLS
The following are the only symbols used for the purposes indicated below:
C - To signify Changed Regulation.
D - Delete or Discontinue
I - Change Resulting in an Increase to a rate
M - Moved from Another Price List Location
N - New
R - Change Resulting in a Reduction to a rate
S - Matter Appearing Elsewhere or Repeated for Clarification
T - Change in Text But No Change to Rate or Charge Z - Correction
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price List
Section 1
Original Page 1
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 1- TECHNICAL TERMS AND ABBREVIATIONS
Access Line - An arrangement which connects the Subscriber's or Customer's location
to the Carrier's designated point of presence or network switching center.
Aggregator - Any person or other legal entity that may be a Customer and, in the
ordinary course of its operations, makes telephones available to the public or to
transient users of its premises, for telephone calls using a provider of operator services.
Authorized User - A person, firm or corporation, or any other entity authorized by the
Customer or Subscriber to communicate utilizing the Company's services.
Collect - A billing arrangement whereby the originating caller may bill the charges for a
call to the called party, provided the called party agrees to accept the charges.
Commission - refers to the Public Utilities Commission of Idaho.
Company -Northwest Fiber, LLC ("the Company"), unless otherwise indicated by the
context.
Consumer - A person who is not a Customer initiating any telephone calls using
operator services.
Customer - The person, firm or corporation, or other entity which orders, cancels,
amends, or uses service and is responsible for the payment of charges and/or
compliance with Price List regulations.
Customer Premises Equipment - Terminal equipment, as defined herein, which is
located on the Customer's premises.
Day Rate Period - After 8:00 am to, but not including, 5:00 pm Monday through Friday.
Evening Rate Period - After 5:00 pm to, but not including, 11:00 pm Monday through
Friday, and on Sunday.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price List
Section 1
Original Page 2
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS (cont’d)
LEC - Local Exchange Company.
Night/Weekend Rate Period - After 11:00 pm to, but not including, 8:00 am Monday
through Friday, all day Saturday, and Sunday to, but not including 5:00 pm.
Operator Assisted Person to Person - An operator assisted call in which the person
originating the call specifies a particular person to be reached, or a particular station,
room number, department, or office to be reached. The calling party is responsible for
identifying the party at the called station.
Operator Assisted Station to Station - A service whereby the caller places a non-Person
to Person call with the assistance of an operator (live or automated).
Operator Assisted Third Number Billed - Operator assisted telephone call that can be
billed to the party other than the calling and called party. The operator calls the third
number for the party to accept the charges before the call can proceed.
Operator Dialed Surcharge - A charge applying to calls made when the user dials "00"
only or any valid company operator access code and requests that the operator dial the
destination number.
Special Access - Where access between the Subscriber or Customer and the
interexchange carrier is provided on dedicated circuits. The cost of Special Access is
billed to the Customer by the local exchange carrier, or other approved access provider.
Subscriber - The person, firm, corporation, or other legal entity which arranges for
services of the Company on behalf of transient third party Customers or Authorized
Users. The Subscriber is responsible for compliance with the terms and conditions of
this Price List. A Subscriber is also a Customer under the terms of the Price List.
Switched Access - Where access between the Customer and the Carrier is provided on
local exchange company circuits capable of accessing the local switched network. The
cost of switched Feature Group access is billed to the Carrier.
Terminal Equipment - Devices, apparatus, and associated wiring, such as teleprinters,
telephones, or data sets.
V & H Coordinates - Geographic points which define the originating and terminating
points of a call in mathematical terms so that the airline mileage of the call may be
determined. Call mileage is used for the purposed of rating calls
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price List
Section 2
Original Page 1
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 2 - RULES AND REGULATIONS
Undertaking of the Company
The Company is a resale common carrier providing intrastate direct dialed
service to Customers within the State of Idaho. The Company's services and
facilities are furnished for communications originating at specified points within
the State of Idaho under terms of this Price List.
The Company provides for the installation, operation, and maintenance of the
communications services provided herein in accordance with the terms and
conditions set forth under this Price List. The Company may act as the
Customer's agent for ordering access connection facilities provided by other
carriers or entities, when authorized by the Customer, to allow connection of a
Customer's location to the Company's services. The Customer shall be
responsible for all charges due for such service arrangement.
The Company's services are provided on a monthly basis unless otherwise
provided, and are available twenty-four (24) hours per day, seven (7) days per
week.
Applicability of Price List
This Price List is applicable to telecommunications services provided by the
Company within the state of Idaho.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 2
Original Page 2
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 2 - RULES AND REGULATIONS (cont’d)
Payment and Credit Regulations
2.3.1. Payment Arrangements
The Customer is responsible for payment of all charges for services and
equipment furnished to the Customer for transmission of calls via the
Company. The Customer agrees to pay to the Company or its authorized
agent any cost(s) incurred as a result of any delegation of authority
resulting in the use of his or her communications equipment and/or
network services which result in the placement of calls via the Company.
The Customer agrees to pay the Company or its authorized agent any and
all cost(s) incurred as a result of the use of the service arrangement,
including calls which the Customer did not individually authorize.
All charges due by the Customer are payable to the Company or any
agency duly authorized to receive such payments. Terms of payment shall
be according to the rules and regulations of the agency and subject to the
rules of regulatory agencies, such as the Idaho PUC. Any objections to
billed charges must be promptly reported to the Company or its billing
agent. Adjustments to Customers' bills shall be made to the extent that
circumstances exist which reasonably indicate that such changes are
appropriate.
Charges for installations, service connections, moves, and rearrangements,
where applicable, are payable upon demand by the Company or its
authorized agent. The billing thereafter will include recurring charges and
actual usage as defined in this Price List.
The Customer may notify the carrier of billing or other disputes either orally
or in writing. There is no time limit for submitting disputes.
Customer complaints and billing disputes that are not satisfactorily
resolved may be presented by the Customer to:
Consumer Assistance Services
Idaho Public Utilities Commission
P.O. Box 83720
Boise, ID 83720-0074
Telephone: [phone]
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 2
Original Page 3
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 2 - RULES AND REGULATIONS (cont’d)
2.3 Payment and Credit Regulations (cont’d)
2.3.2. Deposits
The Company reserves the right to examine the credit record of the
Customer, using any lawful sources for determining credit standing. If the
Customer's financial condition is unknown or unacceptable to the
Company, the Customer may be required to provide the Company with a
security deposit which the Company may apply against overdue charges.
The amount of the security deposit shall be equal to three months'
estimated usage but may vary with the Customer's credit history and
projected usage.
A. Interest Payable
Interest will be payable on the deposited amounts at the rate
provided by paragraph B of this rule. Interest will accrue from the
date the deposit is made until the deposit is refunded or applied to
the customer's bill; however, interest will not accrue on a deposit if:
1. service is terminated temporarily at the request of the customer
who leaves the deposit with the telephone company for future
use as a deposit; or
2. service has been permanently terminated and the telephone
company has been unsuccessful in its attempt to refund a
deposit.
B. Interest rate
On or before November 15 of each year, the Commission will
determine the twelve month average interest rate for one-year
Treasury Bills for the previous November 1 through October 31,
round that rate to the nearest whole percent, and notify the
telephone companies of its determination of this interest rate. That
rate will be in effect for the following calendar year for all deposits
described in paragraph A of this rule.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 2
Original Page 4
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 2 - RULES AND REGULATIONS (cont’d)
2.3 Payment and Credit Regulations (cont’d)
2.3.2 Deposits (cont’d)
C. Former Customers
Upon termination of service, the deposit with accrued interest must
be credited to the final bill. The balance of the deposit remaining, if
any, must be returned promptly to the customer.
D. Existing Customers
Unless the customer has requested that the deposit be credited to
future bills, the deposit, with accrued interest, must be refunded
promptly by the local exchange company when:
1. the residential customer establishes and maintains good credit,
or
2. the small business customer maintains good credit and is not
delinquent more than once in the previous twelve months.
E. Retention During Dispute
The local exchange company may retain the deposit pending
resolution of a dispute over termination of service. If the deposit is
later refunded to the customer, the local exchange company shall
pay interest at the annual rates established in Idaho PUC
Telephone Customer Relations Rule 106 for the entire period over
which the deposit was held.
F. Early Return of Deposit
A local exchange company may refund a deposit plus accrued
interest in whole or part at any time before the time prescribed in this
rule.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 2
Original Page 5
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 2 - RULES AND REGULATIONS (cont’d)
2.3 Payment and Credit Regulations (cont’d)
2.3.2 Deposits (cont’d)
G. Transfer of Deposit
Deposits shall not be transferred from one customer to another
customer or between classes of service, except at the customer's
request. When a customer with a deposit on file transfers service
to a new location within the same telephone company's service
area in Idaho, the deposit and any outstanding balance shall be
transferred to the account for the new location.
H. Receipt for Records of Deposits
1. Receipts
Each customer paying a deposit must be given a receipt
containing or otherwise be provided with the following
information:
(a) name of customer and service address for which
deposit is held;
(b) date of payment;
(c) amount of payment; and
(d) statement of the terms and conditions governing the
return of deposits.
2. Retention of Records
Each telephone company shall maintain records that will
enable a customer entitled to a return of a deposit to obtain
a refund even though the customer may be unable to
produce the receipt for the deposit. These records must
include the name of each customer, the service locations
and telephone number(s) of the customer while the deposit
is retained, and the date(s) and amount(s) of the deposits.
The telephone company shall retain these records as
required by the Unclaimed Property Act, sections 14-501 et
seq., Idaho Code, and in particular section 14-531, Idaho
Code, (ten years).
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 2
Original Page 6
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 2 - RULES AND REGULATIONS (cont’d)
2.3 Payment and Credit Regulations (cont’d)
2.3.2 Deposits (cont’d)
I. Transfer of Records
Upon the sale or transfer of any telephone company or any of its
operating units, the seller shall certify to the Commission that it
has a list showing the names of all customers whose service is
transferred and who have a deposit on file, the date the deposit
was made and the amount of the deposit.
J. Deposits - MTS Companies
MTS companies that do not bill and collect through LECs may ask
for reasonable deposits. Requests for deposits must comply with
all state and federal anti-discrimination statutes. MTS companies
must comply with Idaho PUC Telephone Customer Relations
Rules 106, 107 (except paragraph 02, 108 and 109).
2.3.3. Commercial Credit Card Payment Option
Customers may choose to pay monthly bills via certain commercial credit
cards accepted by the Company. Credit Card billed Customers will receive
monthly call detail statements, which are separate from the credit card
bills. If the Customer's credit card company rejects billing, the Company
will make three attempts - two by telephone and one by mail to contact the
Customer for alternative payment arrangements. If alternative payment
arrangements are not made in seven days, the Customer's long distance
service is discontinued.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price List
Section 2
Original Page 7
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 2 - RULES AND REGULATIONS (cont’d)
2.3 Payment and Credit Regulations (cont’d)
2.3.4. Payment Due Date and Late Payment Charge
All bills are due upon receipt. Any bill outstanding and unpaid more than
thirty (30) days after the date the bill is postmarked, shall be considered
past due. A late payment charge of 1.5% or $9.00 (whichever is greater)
per month will be applied to any past due balance.
2.3.5. Return Check Charge
A return check charge of $20.00 will be assessed for checks returned for
insufficient funds. Any applicable return check charges will be assessed
according to the terms and conditions of the billing entity (i.e. local
exchange company and/or commercial credit card company) and pursuant
to Idaho law and Idaho PUC regulations.
Taxes and Fees
2.4.1. For all calls, state and local taxes (i.e., gross receipts tax, sales tax,
municipal utilities
2.4.2. tax) are listed as separate line items on the Customer's bill and are not
included in the quoted rates and charges set forth in this Price List.
2.4.3. To the extent that a municipality, other political subdivision or local agency
of government, or Commission imposes upon and collects from the
Company a gross receipts tax, occupation tax, license tax, permit fee,
franchise fee, or regulatory fee, such taxes and fees shall, insofar as
practicable and allowed by law, be billed pro rata to Customers receiving
service from the Company within the territorial limits of such municipality,
other political subdivision or local agency of government.
2.4.4. The Company may adjust its rates and charges or impose additional rates
and charges on its Customers in order to recover amounts it is required by
governmental or quasi-governmental authorities to collect from or pay to
others in support of statutory or regulatory programs. Such adjustments
shall be listed in this Price List.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price List
Section 2
Original Page 8
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 2 - RULES AND REGULATIONS (cont’d)
2.4 Taxes and Fees (cont’d)
2.4.4 cont’d.
A. Pay Telephone Surcharge
In order to recover the Company’s expenses to comply with the
FCC’s pay telephone compensation plan effective on October 7,
1997 (FCC 97-371), an undiscountable per call charge is
applicable to all interstate, intrastate and international calls that
originate from any domestic pay telephone used to access the
Company's services. The Pay Telephone Surcharge, which is in
addition to standard Price Listed usage charges and any
applicable service charges and surcharges associated with the
Company's service, applies for the use of the instrument used to
access the Company service and is unrelated to the Company's
service accessed from the pay telephone.
Pay telephones include coin-operated and coinless phones owned
by local telephone companies, independent companies and other
interexchange carriers. The Pay Telephone Surcharge applies to
the initial completed call and any reoriginated call (i.e., using the
A#@ symbol).
Whenever possible, the Pay Telephone Surcharge will appear on
the same invoice containing the usage charges for the surcharged
call. In cases where proper pay telephone coding digits are not
transmitted to the Company prior to completion of a call, the Pay
Telephone Surcharge may be billed on a subsequent invoice after
the Company has obtained information from a carrier that the
originating station is an eligible pay telephone.
The Pay Telephone Surcharge does not apply to calls placed from
pay telephones at which the Customer pays for service by
inserting coins during the progress of the call.
SURCHARGE Per Call
Payphone $0.47
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price List
Section 2
Original Page 9
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 2 - RULES AND REGULATIONS (cont’d)
Refunds or Credits for Service Outages or Deficiencies
2.5.1. Interruption of Service
Credit allowances for interruptions of service which are not due to the
Company’s testing or adjusting, to the negligence of the Customer, or to
the failure of channels, equipment or communications systems provided
by the Customer, are subject to the general liability provisions set forth in
Section 2.6 herein. No credit is issued for outages less than 2 hour in
duration. Credit for outages greater than 2 hour in duration is issued for
fixed recurring monthly charges only. Outage credits are calculated in
thirty minute intervals. The amount of the credit is determined by pro-
rating the monthly recurring charge for the time of the outage (in thirty-
minute intervals). It shall be the obligation of the Customer to notify the
Company immediately of any interruption in service for which a credit
allowance is desired by Customer. Before giving such notice, the
Customer shall ascertain that the trouble is not within his or her control,
or is not in wiring or equipment, if any, furnished by the Customer and
connected to the Company's terminal. Interruptions caused by Customer-
provided or Company-provided automatic dialing equipment are not
deemed an interruption of service as defined herein since the Customer
has the option of using the long distance network via local exchange
company access.
Credit allowances for interruptions of service billed on a usage basis
shall be limited to the rate applicable to the initial period of the call to
compensate for re-establishment of the connection.
2.5.2. Inspection, Testing and Adjustment
Upon reasonable notice, the facilities provided by the Company shall be
made available to the Company for such tests and adjustments as may
be deemed necessary for maintenance in a condition satisfactory to the
Company. No interruption allowance will be granted for the time during
which such tests and adjustments are made.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 2
Original Page 10
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 2 - RULES AND REGULATIONS (cont’d)
Liabilities of the Company
2.6.1. The liability of the Company for any claim or loss, expense or damage
(including indirect, special, or consequential damage) for any interruption,
delay, error, omission, or defect in any service, facility or transmission
provided under this Price List shall not exceed an amount equivalent to the
proportionate charges to the Customer for the period of service or the
facility provided during which such interruption, delay, error, omission, or
defect occurs.
2.6.2. The Company shall not be liable for any claim or loss, expense, or
damage (including indirect, special, or consequential damage), for any
interruption, delay, error, omission, or other defect in any service facility,
or transmission provided under this Price List, if caused by any person or
entity other than the Company, by any malfunction of any service or
facility provided by any other carrier, by any act of God, fire, war, civil
disturbance, or act of government, or by any other cause beyond the
Company's direct control.
2.6.3. The Company shall not be liable for, and shall be fully indemnified and
held harmless by Customer or other users of its service against any claim
or loss, expense, or damage, (i) for defamation, invasion of privacy,
infringement of copyright or patent, unauthorized use of any trademark,
trade name, or service mark, unfair competition, interference with or
misappropriation or violation of any contract, proprietary or creative right,
or any other injury to any person, property, or entity arising from the
material data, information, or content revealed to, transmitted, processed,
handled, or used by Company under this Price List, or (ii) for connecting,
combining, or adapting Company's facilities with Customer's apparatus or
systems, or (iii) for any act or omission of the Customer, or (iv) for any
personal injury or death of any person, or for any loss of or damage to
Customer's premises or any other property, whether owned by Customer
or others, caused directly or indirectly by the installation, maintenance,
location, condition, operation, failure or removal of equipment or wiring
provided by the Company if not directly caused by negligence of the
Company.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 2 Original Page 11
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 2 - RULES AND REGULATIONS (cont’d)
2.6 Liabilities of the Company (cont’d)
2.6.4. The Company will provide credit on charges disputed by Customer in
writing that are verified as incorrect by Company. If objection in writing is
not received by Company within a reasonable period of time after bill is
rendered (as determined by current law and regulatory policy), the account
shall be deemed correct and binding upon the Customer.
2.6.5. The included Price List language does not constitute a determination by
the Commission that a limitation of liability imposed by the Company
should be upheld in a court of law. Acceptance for filing by the
Commission recognizes that it is a court's responsibility to adjudicate
negligence and consequential damage claims. It is also the court's
responsibility to determine the validity of the exculpatory clause.
Refusal or Discontinuance by Company
2.7.1. Service may be suspended by the Company, without notice to the
Customer, by blocking traffic to certain cities or NXX exchanges when the
Company deems it necessary to take such action to prevent unlawful use
of its service. The Company will restore services as soon as it can be
provided without undue risk.
2.7.2. The Company may refuse or discontinue service under the following
conditions provided that, unless otherwise stated, the Customer shall be
given notice to comply with any rule or remedy any deficiency:
A. For non-compliance with or violation of any State, municipal, or
Federal law, ordinance or regulation pertaining to telephone service.
B. For use of telephone service for any purpose other than that
described in the application.
C. For neglect or refusal to provide reasonable access to the Company
or its agents for the purpose of inspection and maintenance of
equipment owned by the Company or its agents.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 2
Original Page 12
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 2 - RULES AND REGULATIONS (cont’d)
2.7 Refusal or Discontinuance by Company (cont’d)
2.7.2 (cont’d)
D. For noncompliance with or violation of Commission regulation or
rules and regulations on file with the Commission.
E. For nonpayment of bills, provided that suspension or termination of
service shall not be made without five (5) days written notice to the
Customer, except in extreme cases. Such notice will be provided in a
mailing separate from the Customer's regular monthly bill for service.
F. Without notice in the event of Customer or Authorized User use of
equipment in such a manner as to adversely affect the Company's
equipment or service to others.
G. Without notice in the event of tampering with the equipment or
services owned by the Company or its agents.
H. Without notice in the event of unauthorized or fraudulent use of
service. Whenever service is discontinued for fraudulent use of
service, the Company may, before restoring service, require the
Customer to make, at his or her own expense, all changes in facilities
or equipment necessary to eliminate illegal use and to pay an amount
reasonably estimated as the loss in revenues resulting from such
fraudulent use.
I. Without notice by reason of any order or decision of a court or other
government authority having jurisdiction which prohibits Company
from furnishing such services.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 2
Original Page 13
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 2 - RULES AND REGULATIONS (cont’d)
2.7 Refusal or Discontinuance by Company (cont’d)
2.7.3. Serious Illness or Medical Emergency
A. Medical Certificate-Postponement of Termination of Local Exchange
or MTS Services
A telephone company offering local exchange or MTS service
between a residential customer and the customer's nearest
community providing necessary medial facilities or services must
postpone termination or local exchange service to a residential
customer for thirty (30) days from the date of the receipt of a
current certificate signed by a licensed physician or public health
official with medial training. If the person signing the certificate
indicates that it is medically necessary for the customers to retain
MTS service, termination of MTS must also be postponed for thirty
(30) days. The certification shall state:
1. the customer, a member of the customer's family, or other
permanent resident of the premises where service is provided, is
seriously ill or has a medical emergency or will become seriously
ill or have a medical emergency because of termination of
service; and
2. termination of service would adversely affect that customer,
member of the customer's family, or resident of the household.
B. Contents of Medical Certificate
This certificate must be in writing and show clearly the name of the
person whose serious illness or medical emergency would be
adversely affected by termination, the nature of the serious illness
or medical emergency, and the name, title, and signature of the
person giving notice of or certifying the serious illness or medical
emergency.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 2
Original Page 14
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 2 - RULES AND REGULATIONS (cont’d)
2.7 Refusal or Discontinuance by Company (cont’d)
2.7.3 Serious Illness or Medical Emergency (cont’d)
C. Restoration of Service
If local exchange or MTS service has already been terminated
when the medical certificate is received, the appropriate service
must be restored. The customer must receive local exchange and
necessary MTS services for thirty (30) days from the telephone
company's receipt of the certificate.
2.7.4. Serious Illness or Medical Emergency
A. Payment Arrangements
Before the expiration of the medical postponement, the customer
must make payment arrangements with the telephone company in
accordance with Idaho PUC Telephone Customer Relations Rule
312.
B. Second Postponement
The telephone company must postpone termination of local
exchange and necessary MTS service upon receipt of a second
certificate stating that the serious illness or medical emergency still
exists, unless during the period of the first certificate excessive or
unwarranted MTS calls were incurred and not paid or the customer
refused to enter into payment arrangements.
C. Verification of Medical Certificate
The telephone company may verify the authenticity of the
certificate and may refuse to delay termination of service if the
certificate is a forgery or is otherwise fraudulent.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 2
Original Page 15
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 2 - RULES AND REGULATIONS (cont’d)
2.7 Refusal or Discontinuance by Company (cont’d)
2.7.5. Medical Facilities Shelter Care
Where local exchange or MTS service is provided to a customer known by
the telephone company to be or identifying itself as a medical care facility,
including a hospital, medical clinic with resident patients, nursing home,
intermediate care facility or shelter care facility, notice of pending
termination shall be provided to the Commission and to the State
Department of Health and Welfare as well as to the customer. Upon
request from the Commission, a delay in termination or no less than seven
(7) calendar days from the date of notice shall be allowed so that action
may be taken to protect the interests of the facility's residents.
Limitations of Service
2.8.1. Service will be furnished subject to the continuing economic availability of
the necessary facilities and/or equipment and subject to the provisions of
this Price List.
2.8.2. The Company reserves the right to discontinue furnishing service, upon
written notice, when necessitated by conditions beyond its control, or when
the Customer is using the service in violation of the provisions of this Price
List, or in violation of law.
2.8.3. The Company does not undertake to transmit messages, but offers the use
of its facilities when available, and will not be liable for errors in
transmission or for failure to establish connections.
2.8.4. The Company reserves the right to discontinue the offering of any service
with proper notice or deny an application for service if a change in
regulation materially and negatively impacts the financial viability of the
service in the best business judgment of the Company.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 2
Original Page 16
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 2 - RULES AND REGULATIONS (cont’d)
Use of Service
Service may be used for any lawful purpose for which it is technically suited.
Customers reselling or rebilling the Company's Idaho intrastate service must have
authority to provide interexchange services from the Idaho Public Utilities
Commission.
Terminal Equipment
Company's facilities and service may be used with or terminated in Customer-
provided terminal equipment or systems, such as PBXs, key systems, multiplexers,
repeaters, signaling sets, teleprinters, handsets, or data sets. Such terminal
equipment shall be furnished and maintained at the expense of the Customer,
except as otherwise provided. Customer is responsible for all costs at his or her
premises, including personnel, wiring, electrical power, and the like, incurred in the
use of Company's service.
Cost of Collection and Repair
Customer is responsible for any and all costs incurred in the collection of monies
due the Company including legal and accounting expenses. The Customer is also
responsible for recovery costs of Company-provided equipment and any expenses
required for repair or replacement of damaged equipment.
Restoration of Service
Restoration of service shall be accomplished in accordance with Idaho PUC and
FCC rules and regulations.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 2
Original Page 16
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 2 - RULES AND REGULATIONS (cont’d)
Rules Applicable to Toll-Free Services
2.13.1. The Company makes every effort to reserve toll-free (800/888) vanity
numbers requested by Customers, but makes no guarantee or warranty
that the requested number(s) will be available.
2.13.2. The Company will participate in porting toll-free numbers only if the
account balance is zero and all charges incurred as a result of the toll free
number have been paid.
2.13.3. If a Customer who has received a toll free number does not subscribe to
toll-free 800/888 service within ninety (90) calendar days, the Company
reserves the right to make the assigned number available for use by
another Customer.
2.13.4. Toll free numbers shared by more than one Customer, whereby individual
Customers are identified by a unique Personal Account Code, may not be
assigned or transferred for use with service provided by another carrier.
Subject to the limitations provided in this Price List, the Company will only
honor Customer requests for a change in Resp. Org. or 800/888 service
provider for toll free numbers dedicated to the sole use of that single
Customer.
Other Rules
2.14.1. The Company may temporarily suspend service without notice to the
Customer, by blocking traffic to certain cities or NXX exchanges, or by
blocking calls using certain Personal Account codes when the Company
deems it necessary to take such action to prevent unlawful use of its
service. The Company will restore service as soon as service can be
provided without undue risk of fraud.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 3
Original Page 1
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES
General
The Company provides direct dialed (1+) and operator assisted services for
communications originating and terminating within the State of Idaho. The
Company's services are available twenty-four hours per day, seven days a week.
Intrastate service is offered in conjunction with interstate service.
Customers are charged individually for each call placed using the Company's
service. Charges may vary by service offering, mileage band, class of call, time of
day, day of week, calling volume and/or call duration. Customers are billed based
on their use of the Company's services and network. No installation charges apply.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 3
Original Page 2
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
Calculation of Distance
Usage charges for all mileage sensitive products are based on the airline distance
between serving wire centers associated with the originating and terminating points
of the call.
The serving wire centers of a call are determined by the area codes and
exchanges of the origination and destination points.
The distance between the Wire Center of the Customer's equipment and that of the
destination point is calculated by using the "V" and "H" coordinates found in
BellCore's V&H Tape and NECA FCC Price List No. 4.
Step 1 - Obtain the "V" and "H" coordinates for the Wire Centers serving the
Customer and the destination point.
Step 2 - Obtain the difference between the "V" coordinates of each of the Wire
Centers. Obtain the Difference between the "H" coordinates.
Step 3 - Square the differences obtained in Step 2.
Step 4 - Add the squares of the "V" difference and "H" difference obtained in Step
3.
Step 5 - Divide the sum of the square obtained in Step 4 by ten (10). Round to the
next higher whole number if any fraction results from the division.
Step 6 - Obtain the square root of the whole number obtained in Step 5. Round to
the next higher whole number if any fraction is obtained. This is the
distance between the Wire Centers.
Formula:
√(V1V2)2 +
(H1H2)2
10
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 3
Original Page 3
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
Timing of Calls
Billing for calls placed over the network is based in part on the duration of the call.
3.3.1. Timing for all calls begins when the called party answers the call (i.e. when
two way communications are established.) Answer detection is based on
standard industry answer detection methods, including hardware and
software answer detection.
3.3.2. Chargeable time for all calls ends when one of the parties disconnects
from the call.
3.3.3. Minimum call duration and additional increments for billing are specified in
the description of each service.
3.3.4. No charges apply to incomplete calls.
3.3.5. When a call is established in one rate period and ends in another rate
period, the rate in effect at the calling station applies to the entire call.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 3
Original Page 4
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
Rate Periods
Unless otherwise specified in this Price List, the following rate periods apply to all
services subject to time of day discounts:
MON TUES WED THUR FRI SAT SUN
8:00 AM
To
5:00 PM*
DAYTIME RATE PERIOD
5:00 PM
TO
11:00 PM*
EVENING RATE PERIOD EVE
11:00 PM
TO
8:00 AM*
NIGHT/WEEKEND RATE PERIOD
* Up to but not including.
Calls are billed based on the rate in effect for the actual time period(s) during which
the call occurs. Calls that cross rate period boundaries are billed the rates in effect
in that boundary for each portion of the call, based on the time of day at the
Customer location.
Holiday Rates
Calls on the following Company-recognized Holidays are rated at the Evening Rate
Period rate unless a lower rate would normally apply.
New Year’s Day* Labor Day Christmas Day*
Independence Day* Thanksgiving Day
* When this Holiday falls on Sunday, the Holiday rate applies to calls placed on the
preceding Friday.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 3 Original Page 5
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
Northwest Fiber One
Northwest Fiber One is a non-distance sensitive, outbound, flat rated switched
service option. Northwest Fiber One Customers may originate an intrastate call by
dialing 1 plus an area code (where necessary) and the desired telephone number.
3.6.1. Rate Structure
Northwest Fiber One Service is non-distance sensitive, flat rated 24 hours
a day, seven days a week service.
The Customers total monthly use of Northwest Fiber One service is
charged at the per minute rate set forth Section 3.6.2 of this tariff.
Northwest Fiber One calls are billed in one minute increments, with a one
minute minimum for each call. Any fraction of an increment is rounded to
the next whole increment.
3.6.2. Usage Rates
A. The Following per minute usage rates apply to all calls under
Northwest Fiber One (including Company recognized holidays):
Day Evening/Night Weekend
$0.1500 $0.1500 $0.1500
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 3 Original Page 6
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
Northwest Fiber Basic Long Distance Service
Northwest Fiber Basic Long Distance Service is the basic long distance service
offered to residential and business customers for outbound direct-dialed calling,
utilizing Customer-provided switched access lines that are presubscribed to the
Company. Calls are billed in one (1) minute increments after an initial minimum
call duration of (1) one minute. Any partial minute is rounded up to a full minute.
3.7.1. Rates and Charges
Rates per Minute:
Outbound (1+) Intrastate $0.40
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 3 Original Page 7
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
Northwest Fiber VIP
Northwest Fiber VIP Standard and VIP Plus are long distance services that provide
Customers with single per minute rates for both their inbound (8XX) and outbound
(1+) switched and dedicated usage. VIP Standard and VIP Plus are offered
dependent upon the availability of Carrier capability.
3.8.1. Rate Structure
Northwest Fiber VIP switched calls are non-distance sensitive, flat-rated,
twenty-four (24) hours a day, seven days a week.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price List
Section 3
Original Page 9
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
3.8 Northwest Fiber VIP (cont’d)
3.8.2. Usage Charges
Customers may subscribe to Northwest Fiber VIP Standard and VIP Plus
switched and dedicated service on either a Month-to-Month, one, two or
three year Term Plan. The Customer’s total monthly usage of Northwest
Fiber VIP is charged at the applicable per minute rates set forth in Flexible
Rate Schedule of this tariff. Northwest Fiber VIP switched inbound (8XX)
and outbound service is billed in six-second increments, with an eighteen-
second minimum for each call. Any fraction of an increment is rounded up
to the next whole increment. To calculate rounding, the raw usage charge
for the call is calculated as the call duration (minimum plus fractional
duration) multiplied by the 4-digit ($0.XXXX) rate value. That amount is
then rounded up or down to the nearest whole cent.
Subscribers to VIP Standard and VIP Plus term plan service will be eligible
to receive discounts on domestic 1+ and domestic Toll-Free calls.
Applicable discounts are based on total monthly (domestic) usage for the
respective service. VIP Standard total usage does not include the local
services of affiliated ILECs with a billing and collection agreement with the
Carrier, while VIP Plus total usage does include these local services. All
discount credits will be applied against the customer’s interstate usage.
Applicable discounts are set forth in Flexible Rate Schedule of this tariff.
Subscribers to Northwest Fiber VIP Term Plan services will receive a
percent discount off the switched or dedicated Term Plan base rate, based
on the Term Plan selected. The Volume Discount Levels and applicable
discounts are specified in Flexible Rate Schedule of this tariff.
Northwest Fiber VIP Standard Term Plans will automatically renew for
successive twelve (12) month periods unless the Customer notifies the
Carrier in writing before the end of their current term of their intention to
terminate the agreement at the completion of the term. Northwest Fiber
VIP Plus Term Plans will default to VIP Standard month-to-month plans if
not renewed. Customers electing to continue receiving service without
renewing their current term commitment will automatically revert to the
respective switched current effective base rate.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price List
Section 3
Original Page 10
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
3.8 Northwest Fiber VIP (cont’d)
3.8.2 Usage Charges (cont’d)
A termination fee, equal to the Number of lines cancelled x number of
months remaining on the contract x $25.00, will be assessed when a VIP
Standard or VIP Plus Customer terminates service prior to the completion
of the then current term. For a dedicated service customer the “number of
lines” is equal to the number of channels (i.e., a T1 loop would constitute
24 lines).
Northwest Fiber VIP may be applied at the parent or child account levels.
(Allowing different child accounts to have different long distance products).
For customers with VIP Plan at the parent account level, all qualified billing
rolls up to the parent to determine total monthly billing and the appropriate
“super-volume” discount level for that month. Child account discounting will
be applied based on the higher (parent or child) VIP Plan term and “total
volume” discount. Discounts will be shown per call type at the account
level on billing statements.
3.8.3. Ancillary Services
An additional $1.99 per call surcharge will be assessed on all calls placed
for intrastate Directory Assistance.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 3
Original Page 11
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
3.8 Northwest Fiber VIP (cont’d)
3.8.4. Usage Rates
A. VIP Standard - Dedicated Term Plan Discounts
1. InterLATA - 1+ Outbound
* Base Rate (Month-to-Month and Term): $0.1262
MTM 1 Year 2 Year 3 Year
Total
Billing
Discount Discount Discount Discount
<$100 0.00% 2.00% 4.00% 6.00%
$100 1.40% 3.40% 4.00% 6.00%
$300 2.00% 4.00% 6.00% 20.00%
$500 4.00% 6.00% 8.00% 22.67%
$1,000 7.00% 18.00% 23.00% 38.70%
$2,500 7.00% 18.00% 23.00% 38.70%
$5,000 7.00% 18.00% 23.00% 38.70%
$10,000 7.00% 18.00% 23.00% 38.70%
2. InterLATA - Toll Free Inbound
* Base Rate (Month-to-Month and Term): $0.1262
MTM 1 Year 2 Year 3 Year
Total
Billing
Discount Discount Discount Discount
<$100 0.00% 2.00% 4.00% 6.00%
$100 1.40% 3.40% 4.00% 6.00%
$300 2.00% 4.00% 6.00% 20.00%
$500 4.00% 6.00% 8.00% 22.67%
$1,000 7.00% 18.00% 23.00% 38.70%
$2,500 7.00% 18.00% 23.00% 38.70%
$5,000 7.00% 18.00% 23.00% 38.70%
$10,000 7.00% 18.00% 23.00% 38.70%
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price List
Section 3
Original Page 12
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
3.8 Northwest Fiber VIP (cont’d)
3.8.4 Usage Rates (cont’d)
A. VIP Standard - Dedicated Term Plan Discounts (cont’d)
3. IntraLATA - 1+ Outbound
* Base Rate (Month-to-Month and Term): $0.1262
MTM 1 Year 2 Year 3 Year
Total
Billing
Discount Discount Discount Discount
<$100 0.00% 2.00% 4.00% 6.00%
$100 1.40% 3.40% 4.00% 6.00%
$300 2.00% 4.00% 6.00% 20.00%
$500 4.00% 6.00% 8.00% 22.67%
$1,000 7.00% 18.00% 23.00% 38.70%
$2,500 7.00% 18.00% 23.00% 38.70%
$5,000 7.00% 18.00% 23.00% 38.70%
$10,000 7.00% 18.00% 23.00% 38.70%
4. IntraLATA - Toll Free Inbound
* Base Rate (Month-to-Month and Term): $0.1262
MTM 1 Year 2 Year 3 Year
Total
Billing
Discount Discount Discount Discount
<$100 0.00% 2.00% 4.00% 6.00%
$100 1.40% 3.40% 4.00% 6.00%
$300 2.00% 4.00% 6.00% 20.00%
$500 4.00% 6.00% 8.00% 22.67%
$1,000 7.00% 18.00% 23.00% 38.70%
$2,500 7.00% 18.00% 23.00% 38.70%
$5,000 7.00% 18.00% 23.00% 38.70%
$10,000 7.00% 18.00% 23.00% 38.70%
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 3
Original Page 13
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
3.8 Northwest Fiber VIP (cont’d)
3.8.4 Usage Rates (cont’d)
B. VIP Plus – Dedicated Term Plan Discounts
1. InterLATA - 1+ Outbound
* Base Rate (Month-to-Month and Term): $0.1262
MTM 1 Year 2 Year 3 Year
Total
Billing
Discount Discount Discount Discount
<$100 0.00% 2.00% 4.00% 6.00%
$100 1.40% 3.40% 4.00% 6.00%
$300 2.00% 4.00% 6.00% 20.00%
$500 4.00% 6.00% 8.00% 22.67%
$1,000 7.00% 18.00% 23.00% 38.70%
$2,500 10.00% 21.00% 26.00% 41.30%
$5,000 13.00% 23.00% 28.00% 42.80%
$10,000 15.00% 25.00% 30.00% 44.00%
2. InterLATA - Toll Free Inbound
* Base Rate (Month-to-Month and Term): $0.1262
MTM 1 Year 2 Year 3 Year
Total
Billing
Discount Discount Discount Discount
<$100 0.00% 2.00% 4.00% 6.00%
$100 1.40% 3.40% 4.00% 6.00%
$300 2.00% 4.00% 6.00% 20.00%
$500 4.00% 6.00% 8.00% 22.67%
$1,000 7.00% 18.00% 23.00% 38.70%
$2,500 10.00% 21.00% 26.00% 41.30%
$5,000 13.00% 23.00% 28.00% 42.80%
$10,000 15.00% 25.00% 30.00% 44.00%
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 3
Original Page 14
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
3.8 Northwest Fiber VIP (cont’d)
3.8.4 Usage Rates (cont’d)
B. VIP Plus – Dedicated Term Plan Discounts (cont’d)
3. IntraLATA - 1+ Outbound
* Base Rate (Month-to-Month and Term): $0.1262
MTM 1 Year 2 Year 3 Year
Total
Billing
Discount Discount Discount Discount
<$100 0.00% 2.00% 4.00% 6.00%
$100 1.40% 3.40% 4.00% 6.00%
$300 2.00% 4.00% 6.00% 20.00%
$500 4.00% 6.00% 8.00% 22.67%
$1,000 7.00% 18.00% 23.00% 38.70%
$2,500 10.00% 21.00% 26.00% 41.30%
$5,000 13.00% 23.00% 28.00% 42.80%
$10,000 15.00% 25.00% 30.00% 44.00%
4. IntraLATA - Toll Free Inbound
* Base Rate (Month-to-Month and Term): $0.1262
MTM 1 Year 2 Year 3 Year
Total
Billing
Discount Discount Discount Discount
<$100 0.00% 2.00% 4.00% 6.00%
$100 1.40% 3.40% 4.00% 6.00%
$300 2.00% 4.00% 6.00% 20.00%
$500 4.00% 6.00% 8.00% 22.67%
$1,000 7.00% 18.00% 23.00% 38.70%
$2,500 10.00% 21.00% 26.00% 41.30%
$5,000 13.00% 23.00% 28.00% 42.80%
$10,000 15.00% 25.00% 30.00% 44.00%
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 3
Original Page 15
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
3.8 Northwest Fiber VIP (cont’d)
3.8.4 Usage Rates (cont’d)
C. VIP Standard - Switched Term Plan Discounts
1. InterLATA - 1+ Outbound
* Base Rate (Month-to-Month and Term): $0.1490
MTM 1 Year 2 Year 3 Year
Total
Billing
Discount Discount Discount Discount
<$100 0.00% 2.00% 4.00% 6.00%
$100 1.40% 3.40% 4.00% 6.00%
$300 2.00% 4.00% 6.00% 20.00%
$500 4.00% 6.00% 8.00% 22.67%
$1,000 7.00% 18.00% 23.00% 38.70%
$2,500 7.00% 18.00% 23.00% 38.70%
$5,000 7.00% 18.00% 23.00% 38.70%
$10,000 7.00% 18.00% 23.00% 38.70%
2. InterLATA - Toll Free Inbound
* Base Rate (Month-to-Month and Term): $0.1490
MTM 1 Year 2 Year 3 Year
Total
Billing
Discount Discount Discount Discount
<$100 0.00% 2.00% 4.00% 6.00%
$100 1.40% 3.40% 4.00% 6.00%
$300 2.00% 4.00% 6.00% 20.00%
$500 4.00% 6.00% 8.00% 22.67%
$1,000 7.00% 18.00% 23.00% 38.70%
$2,500 7.00% 18.00% 23.00% 38.70%
$5,000 7.00% 18.00% 23.00% 38.70%
$10,000 7.00% 18.00% 23.00% 38.70%
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 3
Original Page 16
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
3.8 Northwest Fiber VIP (cont’d)
3.8.4 Usage Rates (cont’d)
C. VIP Standard - Switched Term Plan Discounts (cont’d)
3. IntraLATA - 1+ Outbound
* Base Rate (Month-to-Month and Term): $0.1490
MTM 1 Year 2 Year 3 Year
Total
Billing
Discount Discount Discount Discount
<$100 0.00% 2.00% 4.00% 6.00%
$100 1.40% 3.40% 4.00% 6.00%
$300 2.00% 4.00% 6.00% 20.00%
$500 4.00% 6.00% 8.00% 22.67%
$1,000 7.00% 18.00% 23.00% 38.70%
$2,500 7.00% 18.00% 23.00% 38.70%
$5,000 7.00% 18.00% 23.00% 38.70%
$10,000 7.00% 18.00% 23.00% 38.70%
4. IntraLATA - Toll Free Inbound
* Base Rate (Month-to-Month and Term): $0.14901
MTM 1 Year 2 Year 3 Year
Total
Billing
Discount Discount Discount Discount
<$100 0.00% 2.00% 4.00% 6.00%
$100 1.40% 3.40% 4.00% 6.00%
$300 2.00% 4.00% 6.00% 20.00%
$500 4.00% 6.00% 8.00% 22.67%
$1,000 7.00% 18.00% 23.00% 38.70%
$2,500 7.00% 18.00% 23.00% 38.70%
$5,000 7.00% 18.00% 23.00% 38.70%
$10,000 7.00% 18.00% 23.00% 38.70%
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 3
Original Page 17
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
3.8 Northwest Fiber VIP (cont’d)
3.8.4 Usage Rates (cont’d)
D. VIP Plus - Switched Term Plan Discounts
1. InterLATA - 1+ Outbound
* Base Rate (Month-to-Month and Term): $0.1490
MTM 1 Year 2 Year 3 Year
Total
Billing
Discount Discount Discount Discount
<$100 0.00% 2.00% 4.00% 6.00%
$100 1.40% 3.40% 4.00% 6.00%
$300 2.00% 4.00% 6.00% 20.00%
$500 4.00% 6.00% 8.00% 22.67%
$1,000 7.00% 18.00% 23.00% 38.70%
$2,500 10.00% 21.00% 26.00% 41.30%
$5,000 13.00% 23.00% 28.00% 42.80%
$10,000 15.00% 25.00% 30.00% 44.00%
2. InterLATA - Toll Free Inbound
* Base Rate (Month-to-Month and Term): $0.1490
MTM 1 Year 2 Year 3 Year
Total
Billing
Discount Discount Discount Discount
<$100 0.00% 2.00% 4.00% 6.00%
$100 1.40% 3.40% 4.00% 6.00%
$300 2.00% 4.00% 6.00% 20.00%
$500 4.00% 6.00% 8.00% 22.67%
$1,000 7.00% 18.00% 23.00% 38.70%
$2,500 10.00% 21.00% 26.00% 41.30%
$5,000 13.00% 23.00% 28.00% 42.80%
$10,000 15.00% 25.00% 30.00% 44.00%
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 3
Original Page 18
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
3.8 Northwest Fiber VIP (cont’d)
3.8.4 Usage Rates (cont’d)
D. VIP Plus - Switched Term Plan Discounts (cont’d)
3. IntraLATA - 1+ Outbound
* Base Rate (Month-to-Month and Term): $0.1490
MTM 1 Year 2 Year 3 Year
Total
Billing
Discount Discount Discount Discount
<$100 0.00% 2.00% 4.00% 6.00%
$100 1.40% 3.40% 4.00% 6.00%
$300 2.00% 4.00% 6.00% 20.00%
$500 4.00% 6.00% 8.00% 22.67%
$1,000 7.00% 18.00% 23.00% 38.70%
$2,500 10.00% 21.00% 26.00% 41.30%
$5,000 13.00% 23.00% 28.00% 42.80%
$10,000 15.00% 25.00% 30.00% 44.00%
4. IntraLATA - Toll Free Inbound
* Base Rate (Month-to-Month and Term): $0.1490
MTM 1 Year 2 Year 3 Year
Total
Billing
Discount Discount Discount Discount
<$100 0.00% 2.00% 4.00% 6.00%
$100 1.40% 3.40% 4.00% 6.00%
$300 2.00% 4.00% 6.00% 20.00%
$500 4.00% 6.00% 8.00% 22.67%
$1,000 7.00% 18.00% 23.00% 38.70%
$2,500 10.00% 21.00% 26.00% 41.30%
$5,000 13.00% 23.00% 28.00% 42.80%
$10,000 15.00% 25.00% 30.00% 44.00%
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price List
Section 3
Original Page 19
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
Residential Measured Rate Service
Residential Measured Rate Service is a 1+ service which allows customers to
place toll calls on a mileage sensitive basis. Rates for intrastate service are based
on air miles between rate centers.
First and additional minute rates for this service are determined based on the time
of day, and mileage. Customers will be placed on one of three rate plans based on
their expected monthly usage as measured in dollars.
Customers may presubscribe to the Company’s network to originate the calls on a
direct dial basis or access the service by adding the Company’s Carrier
Identification Code to the dialing string.
3.9.1. Usage Charges
1+ DAY EVENING NIGHT
Mileage
Band
intial
minute
add’l
minute
intial
minute
add’l
minute
intial
minute
add’l
minute
1-10 $.2300 $.2300 $.2000 $.2000 $.1600 $.1600
11-22 0.3000 0.2600 0.2400 0.2200 0.1800 0.1800
23-55 0.3900 0.3400 0.3200 0.2700 0.2600 0.2100
56-124 0.4600 0.4100 0.3700 0.3100 0.3000 0.2600
125-292 0.4900 0.4400 0.4200 0.3700 0.3300 0.3100
293-410 0.5200 0.4700 0.4400 0.4000 0.3600 0.3300
PER MINUTE PER CALL
800 Service $.2500
3.9.2. Billing Increments
60&60
Direct Dial Outbound X
800 Service X
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 3 Original Page 20
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
3.9 Residential Measured Rate Service (cont’d)
3.9.3. Time Periods
Day Period 8:00 am to 4:59 pm Monday through Friday
Evening
Period
5:00 pm to 10:59 pm
5:00 pm to 10:59 pm
Monday through Friday
Sunday
Night and
Weekend
Period
11:00 pm to 7:59 am
All day
8:00 am to 4:59 pm
Monday through Sunday
Saturday
Sunday
Northwest FiberWorks Business connections LD Bundle, Version C *
Business Connections LD Bundle offered by Northwest Fiber. This plan is available
to customers of local exchange companies (LECs) with whom the carrier has a
billing and collections contract, and is enrolled in the Northwest FiberWorks
Business Connections Product Suite offered by that associated LEC. This product
is only available in conjunction with the Northwest FiberWorks Business
Connections LD Bundle plan from Northwest Fiber’s interstate Domestic Price List.
A list of Northwest Fiber associated LECs can be found in Northwest Fiber’s
interstate Domestic Price List.
Term plans and termination liability that the customer agrees to for Northwest
FiberWorks Business Connections LD Bundle in conjunction with the Northwest
FiberWorks Business Connections Product Suite can be found in the local
exchange tariff of Northwest Fiber’s associated LEC.
3.10.1. Rate Structure
Northwest FiberWorks switched calls are non-distance sensitive, flat-rated,
with the following rating periods:
Monday – Friday Saturday & Sunday
E= Evening 12:00 AM - 7:59AM N = Night 12:00AM Saturday
through 11:59 PM on
Sunday
D= Day 8:00 AM -4:59PM
E= Evening 5:00 PM -11:59PM
* This service is limited to existing customers at their existing locations.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 3 Original Page 20
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
3.10 Northwest FiberWorks Business Connections LD Bundle, Version C (cont’d)*
3.10.2. Usage Charges
Customers enrolled in this product will receive a total of 100 free direct
dial 1+ interstate, minutes per month, measured at the account level.
A single optional Block of Time (BOT) quantity of minutes can be ordered
in conjunction with Northwest FiberWorks Business Connections LD
Bundle, in increments of 300, 600, and 900 minutes, for an additional
monthly recurring charge (MRC). The MRC for the BOT is applied at the
account level, and can be found in the Northwest FiberWorks Business
Connections LD Bundle plan from Northwest Fiber’s interstate Domestic
Price List.
Intrastate/InterLATA and Intrastate/IntraLATA calls do not qualify as 100
free minutes or BOT minutes. Intrastate usage rates can be found in the
rate section of this tariff.
In the event a customer has multiple lines on their account, and any of
the auxiliary lines are not on the Northwest FiberWorks Business
Connections Product Suite of the associated LEC, those lines are not
eligible for the 100 free minutes or a BOT selection offered by Northwest
FiberWorks Business Connections LD Bundle. If a customer selects an
Northwest Fiber product for auxiliary lines other than Northwest
FiberWorks, the customer will be subject to the rates, terms and
conditions of that product.
If a new customer to Northwest FiberWorks Business Connections LD
Bundle signs up mid-billing cycle, free minutes and the BOT minutes will
be prorated, based upon number of days of that billing cycle. Usage will
be billed in arrears. Excluded from the BOT minutes are: (8XX) toll free
inbound, long distance Directory Assistance and 900 calls.
Interstate rates for usage are found in the Domestic Price List of
Northwest Fiber. International rates for this product are found in the
International Product Guide of Northwest Fiber.
All calls are subject to a minimum billing of thirty seconds with an
additional billing increment of six seconds. Charges will be rounded up to
the nearest cent on a per call basis.
* This service is limited to existing customers at their existing locations.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 3 Original Page 22
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
3.10 Northwest FiberWorks Business connections LD Bundle, Version C (cont’d) *
3.10.3. Ancillary charges
An additional $1.99 per call surcharge will be assessed on all calls
placed for intrastate Directory Assistance.
Rates
Overage Rate per minute
Block of Time
(BOT) minutes
IntraLATA/Intrastate InterLATA/Intrastate
Free –100 $0.1500 $0.1500
BOT –300 $0.1500 $0.1500
BOT –600 $0.1400 $0.1400
BOT – 900 $0.1400 $0.1400
Northwest FiberWorks Business Connections LD Toll Free *
Customers enrolled in the Northwest FiberWorks Business Connections
bundle can select an optional (8XX) toll free service. Assignment of phone
number(s) is at the sole discretion of Northwest Fiber. This optional
product is only available in conjunction with the Northwest FiberWorks
Business Connections LD Toll Free plan from Northwest Fiber’s interstate
Domestic Price List.
Intrastate (8XX) Usage will be assessed a rate per minute, with rates
varying depending upon which BOT the customer is subscribed to at time
the call was placed. Intrastate (8XX) Usage will not be applied to the 100
free minutes or the optional block of time minutes.
All Intrastate (8XX) calls are subject to a minimum billing of thirty seconds
with an additional billing increment of six seconds. Charges will be
rounded up to the nearest cent on a per call basis.
* This service is limited to existing customers at their existing locations.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 3
Original Page 23
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
3.10 Northwest FiberWorks Business connections LD Bundle, Version C (cont’d) *
Rates
(8XX) Rate per minute
Block of Time
(BOT) minutes
Intrastate
Free –100 $0.1500
BOT – 300 $0.1500
BOT – 600 $0.1400
BOT – 900 $0.1400
Business Direct-Billed Service
Business Direct-Billed Service is an optional offering for business customers.
This service provides direct, consolidated Northwest Fiber Long Distance billing
of all Direct Dial Outbound Service and 800 Service to the customer at a reduced
per minute rate. Direct-Billed Service gives business customers the capability to
originate and terminate IntraLATA and Intrastate calls. A customer may
presubscribe to the Company’s service to originate calls on a direct dialed basis,
or may access the Company’s switched network by adding the Company’s
Carrier Identification Code to the dialing string.
3.11.1. Usage Charges
PER MINUTE PER CALL
Direct Dial Outbound $.2500
800 Service
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 3 Original Page 24
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
3.11. Business Direct-Billed Service (cont’d)
3.11.1. Billing Increments
6 & 6
Direct Dial Outbound X
800 Service X
Business LEC-Billed Service
Business LEC-Billed Service is an optional offering for business customers. The
Company’s direct dial outbound and 800 services are available with the
convenience of billing long distance services in the same bill as the Customer’s
local services. This option is subject to availability through the Company’s
arrangements with the Customer’s local exchange carrier (LEC).
3.12.1. Usage Charges
PER MINUTE PER CALL
Direct Dial Outbound $.1500
800 Service $.1500
3.12.2. Billing Increments
60 & 6
Direct Dial Outbound X
800 Service X
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 3
Original Page 25
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
3.12 Business LEC-Billed Service, (cont’d)
3.12.3. Northwest Fiber Business Rate Plus Calling Plan Rates
Direct Billed Usage Charges
Base Rate $0.19
Sales Discount
Monthly
Volume
No Term 1 Year Term 2 Year Term
$501-$1000 0%1%2%3%4%4%5%6%7%8%8%9%10%11%12%
$.1900 $.1881 $.1862 $.1843 $.1824 $.1824 $.1805 $.1786 $.1767 $.1748 $.1748 $.1729 $.1710 $.1691 $.1672
$1001-$2000 4%5%6%7%8%8%9%10%11%12%12%13%14%
$.1824 $.1805 $.1786 $.1767 $.1748 $.1748 $.1729 $.1710 $.1691 $.1672 $.1672 $.1653 $.1634
$2000-+ 8%9%10%11%12%12%13%14%14%15%
$.1748 $.1729 $.1710 $.1691 $.1672 $.1672 $.1653 $.1634 $.1634 $.1615
Management 16%17%18%19%20%
Discount $.1596 $.1577 $.1558 $.1539 $.1520
* Rates are for 1+ and 800 traffic.
* Rate Plan is a base rate of $.19 with discounts depending on volume
* Rates are billed initial 18 seconds followed by 6 second increments.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 3
Original Page 26
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
3.12 Business LEC-Billed Service, (cont’d)
3.12.4. Northwest Fiber Business Rate Plus Dedicated Calling Plan Rates
Direct Billed Usage Charges
* 1+ & 800 Dedicated rates for customers billing over $2,000.
* Base rate to receive discounts depending on volume.
* Rates are billed initial 18 seconds followed by 6 second increments.
Base Rate $0.19
Sales Discount
Monthly
Volume
1 Year Term 2 Year Term 3 Year
Term
$2000-$5000 35%36%37%38%39%39% 40%41%42%42%43%44% 45%46%
$.1235 $.1216 $.1197 $.1178 $.1159 $.1159 $.1140 $.1121 $.1102 $.1102 $.1083 $.1064 $.1045 $.1026
47%48%
$.1007 $.0988
$5001-
$10,000
39%40%41%42%42% 43%44%45%46%48%49%50%
$.1159 $.1140 $.1121 $.1102 $.1102 $.1083 $.1064 $.1045 $.1026 $.0988 $.0969 $.0950
47% 48%
$.1007 $.0988
$10,000 +42%43%44%45%46%48% 49%50%50%51%
$.1102 $.1083 $.1064 $.1045 $.1026 $.0988 $.0969 $.0950 $.0950 $.0931
47%48%
$.1007 $.0988
3.12.5. Northwest Fiber Business Rate Plus LEC Billed Rates
PER MINUTE
1+ Switched Access $.1900
800 Service $.1900
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 3
Original Page 27
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
Residential Service Plan 1
Residential Service Plan 1 is available for direct dial and 800 calls.
3.13.1. Usage Charges
PER MINUTE PER CALL
Peak Off-Peak
Direct Dial Outbound $.3100 $.2200
800 Service $.2500 $.2500
3.13.2. Billing Increments
3.13.3. Time Periods
Residential Service Rate Plan 1
Peak Period 7:00 am to 6:59 pm Monday - Friday
Off-Peak Period 7:00 pm to 6:59am All other Times
60 & 60
Direct Dial Outbound X
800 Service X
Peak Period 8:00 am to 4:59
pm Monday through Friday
Off-Peak Period all other times
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 3
Original Page 28
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
Northwest Fiber Residential Freedom Plan
Freedom Plan is a long distance plan that offers the Residential Customer a
simplified rates structure for long distance calls placed through 1+ Switched
Access Service. Freedom Plan is designed as a set of jurisdictionally integrated
calling plans. A customer may order the Red, White, or Blue Freedom plan only in
conjunction with the corresponding Red, White, or Blue Freedom plan offered by
the Company for interstate calling. The interstate portion of the Freedom Plan is
subject to regulation by the Federal Communications Commission. The interstate
portion of the Freedom plan may include a monthly recurring charge. In general,
higher monthly recurring charges are associated with lower per minute charges.
Freedom Plan does not require volume or term commitments.
3.14.1. Northwest Fiber Residential Freedom Plan Rates
Per Minute
Red White Blue
Outbound (1+) - IntraLATA $0.13 $0.16 $0.17
Outbound (1+) - Intrastate $0.13 $0.16 $0.17
Business 1+ Switched Service
Business 1+ Switched Service can be utilized on a direct dial or casual calling
basis (by first dialing the Company’s five (5) digit Carrier Identification Code) for
outbound calls. 800 Service is also available.
3.15.1. Outbound Service $0.149/minute
800 Service $0.149/minute
3.15.2. Outbound and 800 calls are billed in six (6) second increments.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 3
Original Page 29
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
3.15 Business 1+ Switched Service, (cont’d)
3.15.3. Northwest Fiber Business Long Distance (1)
PER MINUTE RATES
1+ RATES TOLL FREE
IN-STATE $0.130 $0.130
INTRALATA $0.130 $0.130
SERVICE CHARGES
Monthly Recurring Charge is located in the Domestic
Informational Price List, Section 4.
Northwest Fiber Business Long Distance Term & Volume Discount
PlanPER MINUTE RATES
Spending No Term 1 Year 2 Years
$0.00 + $0.1300 $0.1275 $0.1250
$500.00 +$0.1275 $0.1250 $0.1225
$1000.00 + $0.1250 $0.1225 $0.1200
Northwest Fiber Business Long Distance
Northwest Fiber Business Long Distance Plan is a non-distance sensitive, flat
rated, outbound switched access service offered to 1 +business customers. Calls
are rated at 6 second increments with an initial 18 second requirement. Any
fraction of a minute will be rounded up to the next whole increment. There is a
monthly recurring charge that is in the Interstate Domestic Price List.
3.16.1. Rates and Charges Rate Per Minute
Outbound (1+) Interstate $0.07
Canadian Calls $0.07
(1) This service offering is limited to all existing subscribers at their existing
locations as of December 24, 2015
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 3
Original Page 30
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
Business 250 Plus Service
Business 250 Plus Service gives customers, billing more than $250.00 per month,
an alternate rate structure for Business Outbound, 800 Service.
3.17.1. Usage Charges
PER MINUTE PER CALL
Direct Dial Outbound $.129
800 Service $.129
3.17.2. Billing Increments
6 & 6 30 & 6
Direct Dial Outbound X
800 Service X
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 3
Original Page 31
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
Private Line Service
3.18.1. Business Dedicated Access
Business Dedicated Access is a Private Line Service that allows the
Customer to access the Company’s network via dedicated access
facilities. Dedicated Access Service is targeted to large volume users who
can take advantage of dedicated access, where facilities are available.
Service is offered and can be configured for Direct Dial Outbound and 800
Services.
A. Usage Charges
PER MINUTE PER CALL
Direct Dial Outbound $.129
800 Service $.129
B. Monthly and Installation charges are billed based on actual cost.
These costs are on an individual case basis as cost is determined
based on the distance from the Customer’s location to the
Company’s point of presence.
C. Billing Increments
6 & 6
Direct Dial Outbound X
800 Service X
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 3
Original Page 32
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
3.18 Private Line Service (cont’d)
3.18.2. Point To Point Service
Point to Point Service is a Private Line Service that allows the Customer
point-to-point or point-to-multipoint service via a dedicated connection.
Point To Point Service is targeted to large volume users who can take
advantage of Private Line Service, where facilities are available. Service is
available at Voice Grade, 56kbps and DS1 (1.544 mbps) speeds.
Point To Point Service may be obtained on a fixed term basis for a period
of one (1), two (2), three (3), four (4), or five (5) years. A specified
discount, corresponding to the length of the term commitment, that will
apply for the life of the plan, will be applied to the Inter-Office Channel
(IOC) portion of the charges.
If a Customer terminates service prior to completion of the term
commitment, the Customer will pay termination charges for any unexpired
portion of the term remaining after the forty-five (45) day notice period
required for cancellation of Point to Point Service. The Customer shall be
liable for termination charges equal to one hundred percent (100%) of the
monthly recurring IOC charges for any remaining portion of the first year of
the term, and twenty five percent (25%) of the IOC charge for the
remainder of the subsequent years of the term. In addition, the Customer
will be liable for any installation charges that were previously waived. A
Customer may terminate a Fixed Term Plan prior to its expiration without
liability if:
A. a revision in the tariff results in a higher IOC rate for the Customer
and the Customer provides written notice to discontinue the plan
within forty-five (45) days of notification of such increase;
B. the Customer replaces the existing arrangement with a new
arrangement which expires on or after the expiration date of the
existing plan.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 3
Original Page 33
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
3.18 Private Line Service, (cont’d)
3.18.2 Point To Point Service, (cont’d)
C. Move Charge
A move charge will apply, to Private Line Services, when the
physical location of the dedicated circuit, or a central office location
is changed at the Customer’s request. A move of this type will be
considered a disconnection of service at one location and a
reinstallation of the same service at the new location. The
Customer will be responsible for the entire reinstallation charges.
This type of move will not constitute a break in the original term
agreement.
D. Allowance For Interruption Of Service
A credit allowance will be given when a Private Line Service is
interrupted for more than two hours. Credit will equal one half
(1/2) day, or one sixtieth (1/60) of the monthly billing charge, for
every outage less than four (4) hours. The credit will equal one
day, or one thirtieth (1/30) of the monthly billing charge for each
twenty four (24) hour period, or fraction thereof, of an outage
lasting more than four (4) hours. An interruption period begins
when the Customer alerts the Company of the interruption and
releases the circuit for testing and repair. An interruption period
ends when the circuit is returned to the Customer in operating
condition.
No credit allowances will be made for:
1. interruptions due to negligence or willful misconduct by the
Customer;
2. interruptions due to failure of power, equipment, systems or
connections not provided by the Company;
3. interruptions due to failure of access outside the Company’s
serving area; or
4. interruptions beyond the control of the Company.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 3
Original Page 34
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
3.18 Private Line Service, (cont’d)
3.18.2 Point To Point Service, (cont’d)
E. Monthly Recurring Charges
INTER-OFFICE CHANNEL (IOC)
Mileage Fixed Per Mile
DSI -1.544 Mbps
1 -50 $1,500.00 $8.00
51 -150 $1,500.00 $7.50
151 -1500 $1,700.00 $6.00
1501+$1,700.00 $5.70
56 Kbps
1 -350 $250.00 $3.00
351 -750 $250.00 $2.00
751 -1500 $250.00 $1.00
1501+$250.00 $0.70
Voice Grade
1 -750 $250.00 $0.36
751 -1500 $200.00 $0.40
1501+$200.00 $0.45
The following discounts apply to the above IOC charges:
TERM DS1 56K VOICE
1 Year 34%14%2%
2 Year 35% 17% 4%
3 Year 36% 20% 6%
4 Year 37%22%8%
5 Year 38%24%10%
ACCESS COORDINATION FUNCTION (ACF)
per local loop
DS1 $85.00
56K $29.77
VOICE $29.75
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 3
Original Page 35
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
3.18 Private Line Service, (cont’d)
3.18.2 Point To Point Service, (cont’d)
C. Monthly Recurring Charges, (cont’d)
CENTRAL OFFICE CONNECTION (COC)
per local loop
DS1 $275.00
56K $21.30
VOICE $22.10
LOCAL LOOP
DS1 actual telco cost
56K actual telco cost
VOICE actual telco cost
F. Initial Non-Recurring Charges
ACCESS COORDINATION FUNCTION (ACF)
per local loop
DS1 $215.00
56K $287.00
VOICE $174.00
CENTRAL OFFICE CONNECTION (COC)
per local loop
DS1 $340.00
56K $252.00
VOICE $215.00
LOCAL LOOP
DS1 actual telco cost
56K actual telco cost
VOICE actual telco cost
*The Company may waive the above non-recurring charges from time to time.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 3
Original Page 36
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
Residential Simple Rate Plan
Residential Simple Rate is available for direct dial and 800 calls.
3.19.1. Usage Charges
PER MINUTE PER CALL
Direct Dial Outbound $.1000
800 Service $.2500
3.19.2. Billing Increments
60 & 60
Direct Dial X
800 X
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 3
Original Page 37
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
Residential Service Plan 3
Residential Service Plan 3 is available for direct dial and 800 calls.
3.20.1. Usage Charges
PER MINUTE PER CALL
Direct Dial Outbound $.1300
800 Service $.2500
3.20.2. Other Charges
MONTHLY
RECURRING CHARGE
INITIAL
NON-RECURRING CHARGE
Direct Dial $4.95 $0
3.20.3. Billing Increments
60 & 60
Direct Dial X
800 X
* The Company may waive the above MRC and/or NRC charges from time to time.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 3
Original Page 38
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
Northwest FiberWorks LD *
Northwest FiberWorks LD is a non-distance sensitive product that includes direct
dial 1+ outbound service and (8XX) toll free inbound service. Pre-subscription of
the primary line is required to subscribe to Northwest FiberWorks LD offered by
Northwest Fiber. This plan is available to customers of local exchange
companies (LEC) with whom the carrier has a billing and collections contract,
and is enrolled in the Northwest FiberWorks Small Business Solutions product
offered by that associated LEC. This product is only available in conjunction with
the Northwest FiberWorks LD plan from Northwest Fiber’s interstate Domestic
Price List.
Term plans and termination liability that the customer agrees to for Northwest
FiberWorks LD in conjunction with the Northwest FiberWorks Small Business
Solutions product can be found in the local exchange tariff of Northwest Fiber’s
associated LEC.
3.21.1. Rate Structure
Northwest FiberWorks switched calls are non-distance sensitive, flat-
rated, with the following rating periods:
Monday - Friday Saturday & Sunday
D= Day 8:00 AM - 4:59PM N = Night
12:00 AM Saturday through
11:59 PM on Sunday
E= Evening 5:00 PM - 11:59PM
N= Night 12:00 AM - 7:59AM
* This service is limited to existing customers at their existing locations.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price List
Section 3
Original Page 39
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
3.21 Northwest FiberWorks LD (cont'd)*
3.21.2. Usage Charges
Customers enrolled in this product will receive a total of 100 free direct dial
1+ and (8XX) toll free interstate, interLATA or intraLATA minutes per
month, measured at the account level. Any usage above the allotted free
minutes will be subject to an overage rate that can be found in the rate
section of this tariff.
A single optional Block of Time (BOT) quantity of minutes can be ordered
in conjunction with Northwest FiberWorks LD, in monthly increments of
250, 500, and 1000 minutes, for an additional monthly recurring charge
(MRC). The MRC for the BOT is applied at the account level, and can be
found in the Northwest FiberWorks LD plan from Northwest Fiber’s
interstate Domestic Price List. Any usage above the 100 free minutes and
the BOT minutes will be rated at an intrastate overage rate per minute, and
these rates can be found in the rate section of this tariff. Overage rates
may vary depending upon which BOT is selected. If a new customer to
Northwest FiberWorks LD signs up mid-billing cycle, free minutes and the
BOT minutes will be prorated. If moving between BOTs, minutes will be
prorated based upon the number of days of that billing cycle and will be
charged the appropriate overage rate for the BOT selected at the time the
call was completed. Usage will be billed in arrears. Excluded from the BOT
minutes are: long distance Directory Assistance and 900 calls.
In the event a customer has multiple lines on their account, and any of the
auxiliary lines are not on the Northwest FiberWorks Small Business
Solutions product of the associated LEC, those lines are not eligible for the
100 free minutes or a BOT selection offered by Northwest FiberWorks LD.
If a customer selects an Northwest Fiber product for auxiliary lines other
than Northwest FiberWorks, the customer will be subject to the rates,
terms and conditions of that product
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price List
Section 3
Original Page 40
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
3.21 Northwest FiberWorks LD (cont'd)*
3.21.2. Usage Charges (cont’d)
Interstate rates for usage outside the zero-rated minutes or the optional
BOT minutes are found in the Domestic Price List of Northwest Fiber.
International rates for this product are found in the International Product
Guide of Northwest Fiber.
All calls are subject to a minimum billing of eighteen seconds with an
additional billing increment of six seconds. Charges will be rounded up to
the nearest cent on a per call basis.
3.21.3. Rates
Overage Rate per minute
Block of Time
(BOT) minutes
IntraLATA/Intrastate InterLATA/Intrastate
Free – 100 $0.1400 $0.1400
BOT – 250 $0.1300 $0.1300
BOT – 500 $0.1300 $0.1300
BOT – 1000 $0.1300 $0.1300
3.21.4. Ancillary charges
An additional $1.99 per call surcharge will be assessed on all calls placed
for intrastate Directory Assistance.
* This service is limited to existing customers at their existing locations.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price List
Section 3
Original Page 41
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
Freedom Calling Version B
Freedom Calling is a non-distance sensitive product that includes direct dial 1+
outbound service. Pre-subscription to Northwest Fiber is required to subscribe to
Freedom Calling. Primary and all secondary lines must subscribe to the Freedom
Calling plan offered by Northwest Fiber. This plan is available to customers of
local exchange companies (LEC) with whom the carrier has a billing and
collections contract. This product is only available in conjunction with the
Freedom Calling plan from Northwest Fiber’s interstate Domestic Price List.
3.22.1. Rates and Charges
Freedom Calling calls are non-distance sensitive, flat-rated, twenty-four
hours a day, seven days a week.
3.22.2. Usage Charges
With the Freedom Calling option, usage is available in 300 or 600-minute
domestic blocks of time (BOT). The BOT is applied at the account level.
The Monthly Recurring Charge (MRC) for the 300 or 600-minute BOT for
Freedom Calling can be found in the Northwest Fiber’s Domestic
Informational Pricelist. Intrastate/InterLATA and Intrastate/IntraLATA do
not qualify as Block of Time minutes. Intrastate usage rates can be found
in the rate section of this tariff.
All calls are billed in one-minute increments with a minimum billing of one
minute per call. Charges will be rounded up to the next cent on a per call
basis. Domestic calling is within the United States including Alaska,
Hawaii, Puerto Rico, and the U.S. Virgin Islands, Guam and Saipan only.
The 300 or 600-minute BOT do not include toll free, long distance
directory assistance, or international termination of 1+ dialed calls.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price List
Section 3
Original Page 42
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
3.22 Freedom Calling Version B (cont’d)
3.22.2 Usage Charges (cont’d)
If a customer new to Freedom Calling subscribes mid-billing cycle, BOT
minutes will be prorated. If moving between BOTs, minutes will be
prorated based upon the number of days of that billing cycle and will be
charged the appropriate overage rate for the BOT selected at the time
the call was completed. Usage will be billed in arrears.
Interstate usage rates are found in the Domestic Price List of Northwest
Fiber International rates for this product are found in the International
Product Guide of Northwest Fiber.
3.22.3. Ancillary Charges
An additional per call surcharge will be assessed on all calls placed for
intrastate Directory Assistance, and rates can be found in the rate
section of this tariff.
3.22.4. Rates
RATE PER MINUTE
Block of
Time (BOT)
minutes
IntraLATA/Intrastate InterLATA/Intrastate
300 $0.1500 $0.1500
600 $0.1400 $0.1400
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 3
Original Page 43
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
Northwest Fiber Destinations
Northwest Fiber Destinations State to State and Northwest Fiber Destinations
Instate are long distance services that provide Customers with single per minute
rates for both their inbound (8XX) and outbound (1+) switched usage.
Destinations State to State and Destinations Instate are offered dependent upon
the availability of Carrier capability. This plan is available to customers of local
exchange companies (LECs) with whom the carrier has a billing and collections
contract. This product is only available in conjunction with the respective
Northwest Fiber Destinations plan from Northwest Fiber’s interstate Domestic
Price List. If a customer selects this service, all lines pre-subscribed to Northwest
Fiber are to be on this account level plan.
3.23.1. Rate Structure
Destinations State to State and Destinations Instate switched calls are
non-distance sensitive, flat-rated, twenty-four (24) hours a day, seven
days a week.
3.23.2. Usage Charges
Customers may subscribe to Destinations State to State or Destinations
Instate switched service on either a Month-to-Month, one or two year
Term Plan. The Customer’s total monthly usage is charged at the
applicable intrastate per minute rates set forth following. Northwest Fiber
Destinations State to State and Northwest Fiber Destinations Instate
switched inbound (8XX) and outbound service is billed in six-second
increments, with a thirty-second minimum for each call. Any fraction of
an increment is rounded up to the next whole increment. To calculate
rounding, the raw usage charge for the call is calculated as the call
duration (minimum plus fractional duration) multiplied by the 4-digit
($0.XXXX) rate value. That amount is then rounded up to the nearest
whole cent.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 3
Original Page 44
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
3.23 Frontier Destinations (cont’d)
3.23.2. Usage Charges (cont’d)
Northwest Fiber Destinations State to State and Destinations Instate
Term Plans will automatically renew for successive twelve (12) month
periods, and will continue to renew for additional one year periods at the
then current tariffed rates in effect for a one or two year term unless the
Customer notifies the Carrier in writing 60 days before the end of their
current term of their intention to terminate the agreement at the
completion of the term. During the term, rates may be changed for the
plan with 30 days notice. If the rate is an increase, customers will have
30 days from the date notified to make a change or cancel their long
distance contract without penalty.
A customer may change between any currently available Northwest
Fiber term plan without penalty if the term commitment for the new plan
is equal or longer than the remaining term commitment of the old plan.
A termination fee, equal to the Number of accounts cancelled multiplied
by the number of months remaining on the contract multiplied by $50.00,
will be assessed when a Destinations State to State and Destinations
Instate Customer terminates service prior to the completion of the then
current term.
3.23.3. Ancillary Services
An additional per call surcharge will be assessed on all calls placed for
intrastate Directory Assistance.
3.23.4. Rates
Northwest Fiber Destinations Instate
Intrastate Rates per minute of use
Term Plan Month to Month 1 Year 2 Year
0.1100 0.1075 0.1050
Northwest Fiber Destinations State-to-State
Intrastate Rates per minute of use
Term Plan Month to Month 1 Year 2 Year
0.1300 0.1275 0.1250
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price List
Section 3
Original Page 45
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
Northwest Fiber Small Business Advantage LD, Version B
Northwest Fiber Small Business Advantage LD is a non-distance sensitive product
that includes direct dial 1+ intrastate and interstate outbound service and optional
(8XX) toll free inbound service. This product is only available in conjunction with
the Northwest Fiber Small Business Advantage LD plan from Northwest Fiber
interstate Domestic Price List. This plan is available to customers of local
exchange companies (LEC) with whom the carrier has a billing and collections
contract, and is enrolled in the Northwest Fiber Small Business Advantage product
offered by that associated LEC. A list of Northwest Fiber associated LECs can be
found in Northwest Fiber’s interstate Domestic Price List. Pre-subscription of all
lines within the LEC product offering is required to subscribe to Northwest Fiber
Small Business Advantage LD offered by Northwest Fiber.
Customers that select this long distance product commit to a two-year term plan
and are subject to rules and regulations of early termination liability in conjunction
with the Northwest Fiber Small Business Advantage product. Early termination
liability rules and regulations can be found in the local exchange tariff of Northwest
Fiber’s associated LEC. If any line that is pre-subscribed to this product has pre-
subscription removed at the request of customer prior to expiration of the term
commitment, the customer has cancelled service and early termination penalties
as defined in the local exchange tariff of Northwest Fiber’s associated LEC will
apply. At conclusion of satisfied contract, unless otherwise changed or modified,
contract will auto-renew for an additional term length equal to the original contract
term period.
Customers enrolled in the Northwest Fiber Small Business Advantage LD can
select an optional (8XX) inbound toll free service. Assignment of phone number(s)
is at the sole discretion of Northwest Fiber. This optional product is only available
in conjunction with the Northwest Fiber Small Business Advantage LD Toll Free
option from Northwest Fiber’s interstate Domestic Price List.
3.24.1. Rate Structure
Northwest Fiber Small Business Advantage LD switched calls are non-
distance sensitive, flat-rated, with the following rating periods:
Monday – Friday Saturday & Sunday
D= Day 8:00 AM - 4:59PM N = Night
12:00AM Saturday through
11:59 PM on Sunday. E= Evening 5:00 PM - 11:59PM
N= Night 12:00 AM - 7:59AM
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price List
Section 3
Original Page 46
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
3.24 Northwest Fiber Small Business Advantage LD, Version B (cont’d)
3.24.2. Usage Charges
A single Block of Time (BOT) quantity of minutes must be ordered in
conjunction with Northwest Fiber Small Business Advantage LD, in
monthly increments of 200, 400, and 600 intrastate and interstate minutes,
for an additional monthly recurring charge (MRC) applied at the account
level. If the optional (800) toll free service is selected, those minutes will be
included in the BOT minutes, and the MRC for the optional (800) toll free
service is applied on a per number basis. The MRCs for the BOT and the
optional toll free service can be found in the Northwest Fiber Small
Business Advantage LD plan from Northwest Fiber’s interstate Domestic
Price List. If a customer has multiple lines on the account, minutes of use
will be allocated to the block of time allotments in sequential order form
lowest to highest of the ten digit line numbers on the customer’s account
that are subscribed to this plan. Any excess BOT minutes not used for any
give billing month will expire and cannot be used against any other month’s
usage. Any usage above the BOT minutes will be rated at an intrastate
overage rate per minute, and these rates can be found in the rate section
of this tariff. Overage rates may vary depending upon which BOT is
selected.
If a new customer to Northwest Fiber Small Business Advantage LD signs
up mid-billing cycle, the BOT minutes will be prorated. If moving between
BOTs, minutes will be prorated based upon the number of days of that
billing cycle and will be charged the appropriate overage rate for the BOT
selected at the time the call was completed. Usage will be billed in arrears.
Excluded from the BOT minutes are: long distance Directory Assistance
and 900 calls.
In the event a customer has multiple lines on their account, and any of the
auxiliary lines are not on the Northwest Fiber Small Business Advantage
product of the associated LEC, those lines are not eligible for the BOT
selection offered by this product. If a customer selects an Northwest Fiber
product for auxiliary lines other than Northwest Fiber Small Business
Advantage LD, the customer will be subject to the rates, terms and
conditions of that product
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 3
Original Page 47
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
3.24 Northwest Fiber Small Business Advantage LD, Version B (cont’d)
3.24.2 Usage Charges (cont’d)
Interstate rates for usage outside the BOT minutes are found in the
Domestic Price List of Northwest Fiber. International rates for this product
are found in the International Product Guide of Northwest Fiber.
All calls are subject to a minimum billing of thirty seconds with an
additional billing increment of six seconds. Charges will be rounded up to
the next cent on a per call basis.
3.24.3. Usage Rates
Overage Rate per minute
Block of Time
(BOT)
IntraLATA/Intrastate InterLATA/Intrastate
BOT- 200 $0.1500 $0.1500
BOT- 400 $0.1400 $0.1400
BOT- 600 $0.1300 $0.1300
3.24.4. Ancillary charges
An additional surcharge will be assessed on all calls placed for intrastate
Directory Assistance.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 3
Original Page 48
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
Northwest Fiber Digital Phone-2010 Service – Grandfathered as of July 14, 2012
Northwest Fiber Digital Phone-2010 Service is a non-distance sensitive product
that includes direct dial 1+ outbound service. Pre-subscription of the primary line to
Northwest Fiber is required to subscribe to Northwest Fiber Digital Phone-2010
Service. This product is only available in conjunction with the Northwest Fiber
Digital Phone-2010 Service plan from Northwest Fiber’s Domestic Price List. This
plan is available to customers of local exchange companies (LEC) with whom the
carrier has a billing and collections contract. The Customer must subscribe to the
Northwest Fiber Digital Phone-2010 Service local service product offered by that
associated LEC and must be on the main billing number on the account in order to
be eligible for the Northwest Fiber Digital Phone-2010 Service option.
3.25.1. Rates and Charges
Northwest Fiber Digital Phone-2010 Service calls are non-distance
sensitive, flat-rated with the following rating periods:
Monday –Friday Saturday & Sunday
D= Day 8:00 AM -4:59PM N = Night
12:00 AM Saturday through
11:59 PM on Sunday.
E= Evening 5:00 PM -11:59PM
N= Night 12:00 AM - 7:59AM
3.25.2. Usage Charges
With the Northwest Fiber Digital Phone-2010 Service option, unlimited
intrastate usage is available only on the main billing number on the
account. All calls that do not qualify for unlimited calling are billed in one-
minute increments with a minimum billing of one minute per call. Only one
Northwest Fiber plan is to be on the account for all lines. Northwest Fiber
Digital Phone-2010 Service long distance provides unlimited minutes of
direct dialed 1+ intrastate calling for residential voice service only. The
unlimited minutes of long distance service do not include usage for calls to
900 numbers, long distance directory assistance, or operator services.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 3
Original Page 49
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
3.25 Northwest Fiber Digital Phone-2010 Service – Grandfathered as of July 14, 2012
(cont'd)
3.25.2 Usage Charges (cont'd)
Northwest Fiber Digital Phone-2010 Service is offered to the residential
user, for the Customer’s personal, residential, non-business and non-
professional use. Using Northwest Fiber Digital Phone-2010 Service is
prohibited for any commercial or governmental activities, for profit or
non-profit, including but not limited to home office, business, sales,
telecommuting, telemarketing, continuous autodialing, fax broadcast, fax
blasting, accessing the Internet with a long distance dial-up number,
resale or transfer of the Northwest Fiber Digital Phone-2010 Service or
any other activity that would be inconsistent with normal residential voice
applications and usage patterns. Average residential Customer use will
be determined by Northwest Fiber based on average minutes of use of
the Plan by representative residential Customers served by Northwest
Fiber who subscribe to the Plan.
If a Customer has substantially more than average residential Customer
use, Northwest Fiber may regard such use as non-residential use subject
to the Company remedies set forth following. Northwest Fiber may
suspend, restrict or cancel the Customer's service, subject to applicable
notice requirements. If it is determined that the usage on the Northwest
Fiber Digital Phone-2010 Service is not consistent with residential voice
applications, substantially exceeds average residential use, or is
otherwise prohibited as specified in this tariff (such as long distance dial-
up internet calls), Northwest Fiber may immediately convert the service
to an Northwest Fiber plan that charges for all long distance calls or,
where systems permit, charge a 10 cent per minute rate for non-voice
long distance calls. Additional restrictions may apply as provided
elsewhere in this tariff.
The Monthly Recurring Charge (MRC) for Northwest Fiber Digital Phone-
2010 Service is billed in advance and can be found in Northwest Fiber’s
Interstate Domestic Price List. If a new customer to Northwest Fiber
Digital Phone-2010 Service enrolls mid-billing cycle, the MRC will be
prorated.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 3
Original Page 50
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
3.25 Northwest Fiber Digital Phone-2010 Service – Grandfathered as of July 14, 2012
(cont'd)
3.25.2 Usage Charges (cont'd)
On the invoice there will be no individual call detail for usage that is
associated with the unlimited direct dialed calls that are included in this
plan. If the customer changes their long distance pre-subscription on
their main line without any instruction as to what to do regarding the
additional phone lines, the Northwest Fiber Digital Phone-2010 Service
plan option will automatically be removed from the main line and thus the
customer’s account. Additional phone lines are available on this plan.
Each additional line will be billed a-per minute domestic rate defined in
this tariff. All calls are billed in one-minute increments with a minimum
billing of one minute per call. If a customer subsequently does not pre-
subscribe their additional line(s) to Northwest Fiber but continues to have
service on the main billing number on the account provided by Northwest
Fiber, casual calling rates on the additional line(s) will apply.
8xx inbound products may be used in conjunction with Northwest Fiber
Digital Phone-2010 Service, where available.
3.25.3. Rates For Additional Phone Lines
Rate Per Minute
Day $0.10
Evening $0.10
Night/Weekend $0.10
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 3
Original Page 51
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
NORTHWEST FIBER DIGITAL PHONE SILVER*(1) – DISCONTINUED
Northwest Fiber Digital Phone Silver is a non-distance sensitive product that
includes direct dial 1+ outbound Intrastate service. Pre-subscription of the
primary line to Northwest Fiber is required to subscribe to Northwest Fiber. This
plan is available to customers of local exchange companies (LEC) with whom the
carrier has a billing and collections contract. The Customer must subscribe to
either the Northwest Fiber Digital Phone or Northwest Fiber Digital Phone X1
local service product offered by the affiliated LEC and must be on the main billing
number on the account in order to be eligible for the Northwest Fiber Digital
Phone Silver option.
3.26.1. Rate Structure
Northwest Fiber Digital Phone Silver calls are non-distance sensitive, flat-rated
with the following rating periods:
Monday –Friday Saturday & Sunday
D= Day 8:00 AM -4:59PM N = Night
12:00 AM Saturday through
11:59 PM on Sunday.
E= Evening 5:00 PM -11:59PM
N= Night 12:00 AM - 7:59AM
* This bundle was previously called Northwest Fiber Unlimited State.
(1) This service offering has been Grandfathered as of June 16, 2009 and is limited to
all existing subscribers at their existing locations.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 3
Original Page 52
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
3.26 NORTHWEST FIBER DIGITAL PHONE SILVER*(1) – DISCONTINUED (cont’d)
3.26.2. Usage Charges
With the Northwest Fiber Digital Phone Silver option, unlimited intrastate
usage is available only on the main billing number on the account. All
calls that do not qualify for unlimited calling are billed in one-minute
increments with a minimum billing of one minute per call. Interstate 1+
calls will be rated on a per call basis, and are not part of the unlimited
calling option. Only one Northwest Fiber plan is to be on the account for
all lines. This product is available for residential voice service only. The
unlimited minutes of long distance service do not include usage for calls
to 900 numbers, long distance directory assistance, or operator services.
The Northwest Fiber Digital Phone Silver service is offered to the
residential user, for the Customer’s personal, residential, non-business
and non-professional use. Using the Northwest Fiber Digital Phone Silver
service is prohibited for any commercial or governmental activities, for
profit or non-profit, including but not limited to home office, business,
sales, telecommuting, telemarketing, continuous autodialing, fax
broadcast, fax blasting, accessing the Internet with a long distance dial-up
number, resale or transfer of the Northwest Fiber Digital Phone Silver
service or any other activity that would be inconsistent with normal
residential voice applications and usage patterns, including conference
calls. Average residential Customer use will be determined by Northwest
Fiber based on average minutes of use of the Plan by representative
residential Customers served by Northwest Fiber who subscribe to the
Plan. If a Customer has substantially more than average residential
Customer use. Northwest Fiber may regard such use as non-residential
use subject to the remedies set forth following. Northwest Fiber may
suspend, restrict or cancel the Customer's service, subject to applicable
notice requirements.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 3
Original Page 53
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
3.26 NORTHWEST FIBER DIGITAL PHONE SILVER*(1) – DISCONTINUED (cont’d)
3.26.2. Usage Charges (cont’d)
If it is determined that the usage on the Northwest Fiber Digital Phone
Silver is not consistent with residential voice applications, substantially
exceeds average residential use, or is otherwise prohibited (such as long
distance dial-up Internet calls), Northwest Fiber may immediately convert
the service to an Northwest Fiber plan that charges for all long distance
calls or, where systems permit, charge a 10-cent per minute rate for non-
voice long distance calls, or calls that are not considered normal
residential voice usage. Additional restrictions may apply.
The Monthly Recurring Charge (MRC) for Northwest Fiber Digital Phone
Silver is billed in advance. If a new customer to Northwest Fiber Digital
Phone Silver enrolls mid-billing cycle, the MRC will be prorated.
On the invoice there will be no individual call detail for usage that is
associated with the unlimited direct dialed calls that are included in this
plan. If the customer changes their long distance pre-subscription on their
main line without any instruction as to what to do regarding the additional
phone lines, the Northwest Fiber Digital Phone Silver plan option will
automatically be removed from the main line and thus the customer’s
account. Note: To maintain the account for the customer, the remaining
lines will be placed onto Northwest Fiber One or Simple Rate calling plan
depending on the associated LEC.
Additional phone lines are available on this plan. Each additional line will
be billed a per-minute domestic rate defined in this tariff. All calls are
billed in one-minute increments with a minimum billing of one minute per
call. If a customer subsequently does not pre-subscribe their additional
line(s) to Northwest Fiber but continues to have service on the main
billing number on the account provided by Northwest Fiber, casual calling
rates on the additional line(s) will apply.
8xx inbound products may be used in conjunction with Northwest Fiber
Digital Phone Silver, where available.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 3
Original Page 54
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
3.26 NORTHWEST FIBER DIGITAL PHONE SILVER*(1) – DISCONTINUED (cont’d)
3.26.3. Rates and Charges
Northwest Fiber Digital Phone Silver Monthly Rate
Intrastate Rate $20.00
Rates for Additional Phone Lines Rate Per Minute
Day $0.10
Evening $0.10
Night/Weekend $0.10
* This bundle was previously called Northwest Fiber Unlimited State.
(1) This service offering has been Grandfathered as of June 16, 2009 and is limited to all
existing subscribers at their existing locations.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 3
Original Page 55
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
3.26 NORTHWEST FIBER DIGITAL PHONE SILVER*(1) – DISCONTINUED (cont’d)
3.26.4. NORTHWEST FIBER UNLIMITED STATE-2010 – Grandfathered as of
July 14, 2012
Northwest Fiber Unlimited State-2010 is a non-distance sensitive product
that includes direct dial 1+ outbound Intrastate service. Pre-subscription
of the primary line to Northwest Fiber is required to subscribe to
Northwest Fiber. This plan is available to customers of local exchange
companies (LEC) with whom the carrier has a billing and collections
contract. The Customer must subscribe to the Northwest Fiber Unlimited
State-2010 local service product offered by that associated LEC and
must be on the main billing number on the account in order to be eligible
for the Northwest Fiber Unlimited State-2010 option.
3.26.4.1 Rates and Charges
Northwest Fiber Unlimited State-2010 calls are non-
distance sensitive, flat-rated with the following rating
periods:
Monday – Friday Saturday & Sunday
E= Evening 12:00 AM - 7:59AM N = Night
12:00AM Saturday
through 11:59 PM on
Sunday.
D= Day 8:00 AM - 4:59PM
E= Evening 5:00 PM - 11:59PM
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 3
Original Page 56
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
3.26 NORTHWEST FIBER DIGITAL PHONE SILVER*(1) – DISCONTINUED (cont’d)
3.26.4 NORTHWEST FIBER UNLIMITED STATE-2010 – Grandfathered as of
July 14, 2012 (cont’d)
3.26.4.2 Usage Charges
With the Northwest Fiber Unlimited State-2010 option,
unlimited intrastate usage is available only on the main
billing number on the account. All calls that do not qualify for
unlimited calling are billed in one-minute increments with a
minimum billing of one minute per call. Interstate 1+ calls will
be rated on a per call basis, and are not part of the unlimited
calling option. Only one Northwest Fiber plan is to be on the
account for all lines. This product is available for residential
voice service only. The unlimited minutes of long distance
service do not include usage for calls to 900 numbers, long
distance directory assistance, or operator services.
The Northwest Fiber Unlimited State-2010 service is offered
to the residential user, for the Customer’s personal,
residential, non-business and non-professional use. Using
the Northwest Fiber Unlimited State-2010 service is
prohibited for any commercial or governmental activities, for
profit or non-profit, including but not limited to home office,
business, sales, telecommuting, telemarketing, continuous
autodialing, fax broadcast, fax blasting, accessing the
Internet with a long distance dial-up number, resale or
transfer of the Northwest Fiber Unlimited State-2010 service
or any other activity that would be inconsistent with normal
residential voice applications and usage patterns, including
conference calls. Average residential Customer use will be
determined by Northwest Fiber based on average minutes of
use of the Plan by representative residential Customers
served by Northwest Fiber who subscribe to the Plan. If a
Customer has substantially more than average residential
Customer use, Northwest Fiber may regard such use as
nonresidential use subject to the remedies set forth
following. Northwest Fiber may suspend, restrict or cancel
the Customer's service, subject to applicable notice
requirements.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 3
Original Page 57
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
3.26 NORTHWEST FIBER DIGITAL PHONE SILVER*(1) – DISCONTINUED (cont’d)
3.26.4 NORTHWEST FIBER UNLIMITED STATE-2010 – Grandfathered as of
July 14, 2012 (cont’d)
3.26.4.2 Usage Charges (cont’d)
If it is determined that the usage on the Northwest Fiber
Unlimited State-2010 is not consistent with residential voice
applications, substantially exceeds average residential use,
or is otherwise prohibited (such as long distance dial-up
Internet calls), Northwest Fiber may immediately convert the
service to an Northwest Fiber plan that charges for all long
distance calls or, where systems permit, charge a 10-cent
per minute rate for non-voice long distance calls, or calls
that are not considered normal residential voice usage.
Additional restrictions may apply.
On the invoice there will be no individual call detail for usage
that is associated with the unlimited direct dialed calls that
are included in this plan. If the customer changes their long
distance pre-subscription on their main line without any
instruction as to what to do regarding the additional phone
lines, the Northwest Fiber Unlimited State-2010 plan option
will automatically be removed from the main line and thus
the customer’s account. Note: To maintain the account for
the customer, the remaining lines will be placed onto
Northwest Fiber One or Simple Rate calling plan depending
on the associated LEC.
Additional phone lines are available on this plan. Each
additional line will be billed a per-minute domestic rate
defined in this tariff. All calls are billed in one-minute
increments with a minimum billing of one minute per call. If a
customer subsequently does not pre-subscribe their
additional line(s) to Northwest Fiber but continues to have
service on the main billing number on the account provided
by Northwest Fiber, casual calling rates on the additional
line(s) will apply.
8xx inbound products may be used in conjunction with
Northwest Fiber Unlimited State-2010, where available.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 3
Original Page 58
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
3.26 NORTHWEST FIBER DIGITAL PHONE SILVER*(1) – DISCONTINUED (cont’d)
3.26.5. Rates and Charges
Monthly Recurring Charges
The Monthly Recurring Charge (MRC) for Northwest Fiber Unlimited
State-2010 is billed in advance. If a new customer to Northwest Fiber
Unlimited State-2010 enrolls mid-billing cycle, the MRC will be prorated.
Customers who commit to a one year term commitment will be given a
$10.00 credit per month for the length of the contract. If the customer
terminates the service before the end of the one year period, a
termination fee of $200.00 applies
NORTHWEST FIBER UNLIMITED STATE-2010 Monthly
Intrastate Rate $26.00
Additional Phone Lines Rate Per Minute
Day $0.10
Evening $0.10
Night/Weekend $0.10
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 3
Original Page 59
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
Northwest Fiber Business Toll Free
Northwest Fiber Business Toll Free service is offered to Business customers only.
InterLATA and intraLATA toll telecommunications services are available for calls
originating at any service location within or outside the state and terminating at the
end user location.
Northwest Fiber Business Toll Free is a non-distance sensitive 8XX call offering.
InterLATA and intraLATA toll telecommunications services are available for calls
originating at any service location within or outside the state and terminating at the
end user location.
Calls are incoming only and are rated in six second increments with an 18 second
minimum and 6 second rounding.
Customers must be pic’d to Northwest Fiber for both their IntraLATA and
InterLATA preferred carrier.
3.27.1. Rates and Charges
MONTHLY
RECURRING CHARGE
PER MINUTE
RATE
4 Lines and under $4.99
5 Lines or more $2.00
Rate per minute $0.075
Calls Originating from
Canada $.34
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price List
Section 3
Original Page 60
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
Northwest Fiber Business Metro Service
Northwest Fiber Business Metro is a non-distance sensitive product that includes
direct dial 1+ outbound service. Pre-subscription of the primary line to Northwest
Fiber is required. The customer must subscribe to the Northwest Fiber Business
Metro local service product offered by the associated LEC in order to be eligible
for the Northwest Fiber Business Metro.
3.28.1. Rate Structure
Northwest Fiber Business Metro calls are non-distance sensitive, flat-
rated with the following rating periods.
Monday-Friday Saturday & Sunday
E=Evening 12:00AM-7:59AM N=Night
12:00AM Sat-11:59 PM
on Sunday D=Day 8:00AM-4:59PM
Evening 5:00PM-11:59PM
3.28.2. Usage Charges
Charges for direct dialed outgoing voice minutes of use are covered
under the monthly recurring charge ('MRC') with the Northwest Fiber
Business Metro Plan. Usage including, but not limited to, International
calling, Directory Assistance Service, Operator Services, Collect or
Person to Person calls, 900, 976, 700 calls, calls to access information
services, and internet usage fees and surcharges are not included as part
of the MRC and will be charged separately. The Plan may only be used
for voice applications and may not be used for the transmission of data,
for Internet connections, or for any other non-voice application.
This service may not be used for autodialing, long distance Internet or
Intranet access (including access to corporate LANs), call center and
certain switching applications. The Unlimited Rate Plan is not available
with PBX trunks, ground start lines or trunks, ISDN services, Centrex
Service, remote call forwarding services, foreign exchange services,
foreign central office services, foreign zone services, public telephone
services, and analog to digital conversion digital PBX services or the
equivalents of any such services. If the Customer uses this service for
any non-eligible purpose, including but not limited to the examples noted
above, Northwest Fiber may immediately suspend, restrict, cancel or
terminate the service.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price List
Section 3
Original Page 61
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
3.28 Northwest Fiber Business Metro Service (cont’d)
3.28.2 Usage Charges (cont’d)
The Company reserves the right, in its sole discretion, to (1) cancel
service for violation of these terms and conditions of service at any time
and/or (2) bill and adjust from the initial abuse, all calls at a per minute
rate. By selecting the Plan, Customer agrees to use the service in
accordance with these term and conditions and to indemnify and hold
Northwest Fiber, its parent, subsidiaries and affiliates, harmless from any
claims resulting from use or misuse of its products and services.
The Terms and Conditions may be revised periodically without notice.
Customers agree that revisions are applicable to your then current
service and usage.
Customer account usage and calling patterns may be reviewed
periodically at the discretion of the Company. Depending on the
evaluation results, Customers whose use constitutes, in the Company's
sole discretion, violation of this policy will be notified in writing that their
Northwest Fiber Business Unlimited Plan may be terminated and/or
Northwest Fiber may adjust the charges to a higher priced per minute
usage plan as a result of prohibited use/abuse. Northwest Fiber reserves
the right, in the event of prohibited use, abuse, or fraud, to terminate
service immediately without notice or exigent circumstances.
If a new customer to Northwest Fiber Business Metro signs up mid-billing
cycle, the MRC will be prorated. Usage will be billed in arrears.
On the invoice there will be no individual call detail for usage that is
associated with the unlimited direct dial calls that are included in this plan.
If the customer changes their long distance pre-subscription on their line,
the Northwest Fiber Unlimited Bundle will automatically be removed from
the line and thus the customer’s account.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price List
Section 3
Original Page 62
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
3.28 Northwest Fiber Business Metro Service (cont’d)
3.28.3. Rates and Charges
Monthly Charge
Northwest Fiber Business Metro $17.00
Non-eligible calls Rate per minute
Day $.05
Evening $.05
Night/Weekend $.05
Northwest Fiber Digital Phone Essentials
Northwest Fiber Digital Phone Essentials a non-distance sensitive product that
includes direct dial 1+ outbound service. Pre-subscription of the primary line to
Northwest Fiber is required to subscribe to Northwest Fiber Digital Essentials.
This plan is available in conjunction with the Northwest Fiber Digital Phone
Essentials plan offered by the associated LEC and must be on the main billing
number on the account in order to be eligible for the Northwest Fiber Digital
Phone Essentials options.
Northwest Fiber Digital Essentials calls are non-distance sensitive, flat-rated,
twenty-four hours a day, seven days a week.
3.29.1. Usage Charges
With the Northwest Fiber Digital Essentials, usage is available in a 30-
minute block of time. The BOT is applied at the line level. The monthly
MRC is found in the Northwest Fiber Communication of America
Domestic Price List. Any intrastate usage above the allotted 30 minutes
block of time will be subject to an overage rate that can be found in the
rate section of this tariff. Unused minutes can be accumulated up to a
maximum of 500 minutes that will expire after 12 months. Call segments
outside of the allotted BOT minutes will be rounded to the next full
increment and invoiced at the overage rate.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price List
Section 3
Original Page 63
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
3.29 Northwest Fiber Digital Phone Unlimited Service (cont’d)
3.29.1. Usage Charges (cont’d)
All calls are billed in one-minute increments with a minimum billing of one
minute per call. Charges will be rounded up to the next cent on a per call
basis. The 30 minutes BOT includes all domestic calling with the
exception of toll free, long distance directory assistance, international
termination of 1+ dialed calls. Canadian calls will not be part of the 30
minutes and will be rated separately.
International rates for this product are found in the International Product
Guide of Northwest Fiber.
3.29.2. Rates and Charges
Rate Per Minute
Overage Rate $.10
Canadian Rate $.05
Northwest Fiber Digital Phone Unlimited Service is a non-distance
sensitive product that includes direct dial 1+ outbound service. Pre-
subscription of the primary line to Northwest Fiber is required to
subscribe. This plan is available to customers of certain local exchange
companies (LEC) with whom the carrier has a billing and collections
contract. The Customer must subscribe to the Northwest Fiber Digital
Phone Unlimited Service or the Digital Phone Unlimited Plus Service
local service product offered by that associated LEC and must be on the
main billing number on the account in order to be eligible for the
Northwest Fiber Digital Phone Unlimited Service option.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 3
Original Page 64
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
3.29 Northwest Fiber Digital Phone Unlimited Service (cont’d)
3.29.3. Rates and Charges
Northwest Fiber Digital Phone Unlimited Service calls are non-distance
sensitive, flat-rated with the following rating periods:
Monday – Friday Saturday & Sunday
D= Day 8:00 AM - 4:59PM N = Night
12:00 AM Saturday through
11:59 PM on Sunday.
E= Evening 5:00 PM - 11:59PM
N= Night 12:00 AM - 7:59AM
3.29.4. Usage Charges
With the Northwest Fiber Digital Phone Unlimited Service option,
unlimited intrastate usage is available only on the main billing number on
the account. All calls that do not qualify for unlimited calling are billed in
one-minute increments with a minimum billing of one minute per call.
Only one Northwest Fiber plan is to be on the account for all lines.
Northwest Fiber Digital Phone Unlimited Service long distance provides
unlimited minutes of direct dialed 1+ intrastate calling for residential voice
service only. The unlimited minutes of long distance service do not
include usage for calls to 900 numbers, long distance directory
assistance, or operator services.
Northwest Fiber Digital Phone Unlimited Service is offered to the
residential user, for the Customer’s personal, residential, non-business
and non-professional use. Using Northwest Fiber Digital Phone Unlimited
Service is prohibited for any commercial or governmental activities, for
profit or non-profit, including but not limited to home office, business,
sales, telecommuting, telemarketing, continuous autodialing, fax
broadcast, fax blasting, accessing the Internet with a long distance dial-
up number, resale or transfer of the Northwest Fiber Digital Phone
Unlimited Service or any other activity that would be inconsistent with
normal residential voice applications and usage patterns, including
conference calls. Average residential Customer use will be determined
by Northwest Fiber based on average minutes of use of the Plan by
representative residential Customers served by Northwest Fiber who
subscribe to the Plan. If a Customer has substantially more than average
residential Customer use, Northwest Fiber may regard such use as non-
residential use subject to the remedies set forth following.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 3
Original Page 65
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
3.29 Northwest Fiber Digital Phone Unlimited Service (cont’d)
3.29.4 Usage Charges (cont’d)
Northwest Fiber may suspend, restrict or cancel the Customer's service,
subject to applicable notice requirements. If it is determined that the
usage on the Northwest Fiber Digital Phone Unlimited Service is not
consistent with residential voice applications, substantially exceeds
average residential use, or is otherwise prohibited (such as long distance
dial-up Internet calls), Northwest Fiber may immediately convert the
service to an Northwest Fiber plan that charges for all long distance calls
or, where systems permit, charge a 10 cent per minute rate for non-voice
long distance calls, or calls that are not considered normal residential
voice usage. Additional restrictions may apply.
On the invoice there will be no individual call detail for usage that is
associated with the unlimited direct dialed calls that are included in this
plan. If the customer changes their long distance pre-subscription on their
main line without any instruction as to what to do regarding the additional
phone lines, the Northwest Fiber Digital Phone Unlimited Service plan
option will automatically be removed from the main line and thus the
customer’s account. Additional phone lines are available on this plan.
Each additional line will be billed a-per minute domestic rate defined in
this price list. All calls are billed in one-minute increments with a minimum
billing of one minute per call. If a customer subsequently does not pre-
subscribe their additional line(s) to Northwest Fiber but continues to have
service on the main billing number on the account provided by Northwest
Fiber, casual calling rates on the additional line(s) will apply.
8xx inbound products may be used in conjunction with Northwest Fiber
Digital Phone Unlimited Service, where available.
3.29.5. Rates and Charges Rate Per Minute
Canadian Rate $.05
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 3
Original Page 66
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
Business Cents
3.30.1. Interstate
Business Cents is a long distance service, which provides business
customers with per minute rates for both their inbound (800) and
outbound (1+) usage. Business Cents customers may originate outbound
calls by dialing 1 plus an area code and the desired telephone number.
Inbound calls are originated to the Business Cents customer’s designated
location by users dialing 1 plus the Business Cents customer’s 800
telephone number. Business Cents calls are based on the length of the
call. The customer's Business Cents service is charged at the applicable
rates per minute set forth in Section 3 based on the Business Cents
product option selected. Business Cents switched 1+, and 800 calls are
billed in six second increments, with a thirty second minimum for each
call. Any fraction of an increment is rounded up to the next whole
increment.
There is a monthly minimum usage level (MMUL) the plan, as set forth in
Section 3. The MMUL is at the account level. Beginning with the
customer’s second invoice, the customer will be charged the difference
between the gross account usage and the MMUL if the gross account
usage is less than the MMUL. There is a monthly recurring charge for
Business Cents service, which is set forth below. The monthly recurring
charge is not calculated as part of the monthly minimum usage level.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 3
Original Page 67
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
3.30 Business Cents (cont’d)
3.30.2. Intrastate
Business Cents is a long distance service, which provides business
customers with per minute rates for both their inbound (800) and
outbound (1+) usage. Business Cents customers may originate outbound
calls by dialing 1 plus an area code and the desired telephone number.
Inbound calls are originated to the Business Cents customer’s designated
location by users dialing 1 plus the Business Cents customer’s 800
telephone number. Business Cents calls are based on the length of the
call. The customer's Business Cents service is charged at the applicable
rates per minute set forth in Section 3 based on the Business Cents
product option selected. Business Cents switched 1+, and 800 calls are
billed in six second increments, with a thirty second minimum for each
call. Any fraction of an increment is rounded up to the next
Rates and Charges Monthly Charge Rate per Minute
Interstate Interstate Intrastate
1+ $4.99 $.040 .040
Toll Free 2.99 $.045 .045
Interstate: A minimum usage level of $25.00 per month is required.
OneVoice Nationwide
3.31.1. General
OneVoice Nationwide is a non-distance sensitive product that includes
direct dial 1+ Domestic outbound service. Pre-subscription of the primary
line to Northwest Fiber is required to subscribe to the OneVoice
Nationwide. This product is only available in conjunction with the
OneVoice plan from the Northwest Fiber ILEC Companies Price List.
OneVoice Nationwide calls are non-distance sensitive, flat-rated with the
following rating periods.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 3
Original Page 68
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
3.31 OneVoice Nationwide (cont’d)
3.31.2. Usage Charges
OneVoice Nationwide long distance minutes are only available on line(s)
for commercial domestic outbound long distance voice usage and
excludes toll free, 900, international, directory assistance, information
services and data calls. Auto dialers and fax broadcast services are
prohibited. Data Calls will be billed at an additional rate per minute. Data
calls are billed in full minute increments. Call segments will be rounded to
the next full increment. Customers with usage inconsistent with normal
commercial applications and usage patterns may be converted to non-
OneVoice Nationwide service with charges for local and long distance
calling. OneVoice Nationwide is not available with foreign central office
services and public telephone services.
The Terms and Conditions may be revised periodically. Revisions are
applicable to then current service and usage.
On the invoice there will be no individual call detail for usage that is
associated with the unlimited direct dial calls that are included in this plan.
If the customer changes their long distance pre-subscription on their line
to another carrier, benefits of the plan will be forfeited.
3.31.3. Rates and Charges
The Monthly Recurring Charge (MRC) for OneVoice Nationwide can be
found in Northwest Fiber, Domestic Price List.
If a new customer to OneVoice Nationwide signs up mid-billing cycle, the
MRC will be prorated. Usage not included in the Nationwide Long
Distance plan will be billed in arrears.
Rate Per Minute
Data Calls per minute $.10
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 3
Original Page 69
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
OneVoice 100
3.32.1. General
OneVoice 100 a non-distance sensitive product that includes direct dial
1+ Domestic outbound service. The plan is available on line(s) for
commercial domestic outbound long distance voice usage and exclude
toll free, 900, directory assistance, information services and data calls.
Auto dialers and fax broadcast services are prohibited. Pre-subscription
of the primary line to Northwest Fiber is required to subscribe to
OneVoice. This plan is available in conjunction with the OneVoice plan
offered by the associated LEC. OneVoice 100 calls are non-distance
sensitive, flat-rated, twenty-four hours a day, seven days a week. A
monthly recurring charge for the plan can be found in the Northwest
Fiber, Domestic Price List.
3.32.2. Usage Charges
With the One Voice 100, usage is available in a 100-minute block of time
(BOT). The BOT is applied at the line level. Any domestic 1+ usage
above the allotted 100 minutes block of time will be subject to an overage
rate that can be found in the rate section of this Price List. Overage calls
will be billed with 30 second initial and 6 second increments. Call
segments will be rounded to the next full minute increment. Unused
minutes will not roll over to the next month.
Data calls are not included in the OneVoice 100 plan. Data calls will be
billed at a rate specified in the Price List. These calls will be billed in full
minute increments.
3.32.3. Rates and Charges
Rate Per Minute
Overage Charges per minute (over 100 min) $.05
Data Calls per minute $.10
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 3
Original Page 70
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
Northwest Fiber Commercial Voice Unlimited1 – Grandfathered as January 20,
2018
3.33.1. General
Northwest Fiber Commercial Voice Unlimited is a non-distance sensitive
product that includes direct dial 1+ Domestic outbound service. Pre-
subscription of the primary line to Northwest Fiber is required to
subscribe to the Northwest Fiber Commercial Voice Unlimited. This
product is only available in conjunction with the Northwest Fiber
Commercial Voice Unlimited plan from the Northwest Fiber ILEC
Companies Price List.
3.33.2. Usage Charges
Northwest Fiber Commercial Voice Unlimited long distance minutes are
only available on line(s) for commercial domestic outbound long distance
voice usage and exclude toll free, 900, international, directory
assistance, information services and data calls. Auto dialers and fax
broadcast services are prohibited. Data Calls will be billed at an
additional rate per minute. Data called are billed in full minute
increments, Call segments will be rounded to the next full increment
Customers with usage inconsistent with normal commercial applications
and usage patterns may be converted to non- Northwest Fiber
Commercial Voice Unlimited service with charges for local and long
distance calling. Northwest Fiber Commercial Voice Unlimited is not
available with foreign central office services and public telephone
services.
The Terms and Conditions may be revised periodically. Revisions are
applicable to then current service and usage.
On the invoice there will be no individual call detail for usage that is
associated with the unlimited direct dial calls that are included in this
plan. If the customer changes their long distance pre-subscription on
their line to another carrier, benefits of the plan will be forfeited.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 3
Original Page 71
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 3 - DESCRIPTION OF SERVICES AND RATES (cont’d)
3.33. Northwest Fiber Commercial Voice Unlimited1 – Grandfathered as January 20,
2018 (cont’d)
3.33.3. Monthly Charges
The Monthly Recurring Charge (MRC) for Northwest Fiber Commercial
Voice Unlimited can be found in the Northwest Fiber Domestic Price List.
If a new customer to OneVoice Nationwide signs up mid-billing cycle, the
MRC will be prorated. Usage not included in the Nationwide Long
Distance plan will be billed in arrears.
1 This service offering is limited to existing subscribers.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 4
Original Page 1
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 4 – MISCELLANEOUS SERVICES
Operator Services
Operator Services are offered to Customers. Operator Services allow Customers
and Consumers to place calls using operator assistance for call completion or
billing where facilities and operating conditions permit.
Usage charges and an appropriate service charge will be assessed on a per call
basis, as stated in this Price List.
4.1.1. Operator services may be used by the presubscribed Customer and by
the Aggregator and their respective Consumers (i.e., patrons, guests,
invitees or employees) to complete Person-to-Person, Collect and/or
Third-Party calls.
4.1.2. Charges for Operator Assisted Calls include two components: a usage-
sensitive component based upon the time-of-day rate period, mileage,
and duration of the call; and a fixed service charge based upon the type
of operator service provided.
4.1.3. The usage-sensitive portion of the charge for an Operator Assisted Call
is set forth in Section 4.1.8 below.
4.1.4. The fixed service charge portions of the charge for an Operator Assisted
Call is set forth in Sections 4.1.9 below.
4.1.5. The Company shall not bill the Customer for any surcharges or fees
imposed by the Aggregator. With respect to charges imposed by the
Aggregator for the use of the telephone, the Aggregator is responsible
for charging a flat rate and for posting of the charge in plain view at each
telephone.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 4
Original Page 2
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 4 - MISCELLANEOUS SERVICES (cont’d)
4.1 Operator Services, (cont’d)
4.1.6. Service may be suspended by the Company, without notice to the
Customer or the Aggregator, by blocking traffic to certain countries, cities,
or NXX exchanges, or by blocking calls using certain Customer credit
cards, when the Company deems it necessary to take such action to
prevent unlawful use of service. The Company shall restore service as
soon as it can be provided without undue risk. The Company reserves the
right to validate the credit worthiness of Customers through available
credit card called number, Third Party telephone number and room
number verification procedures. Where a requested billing method cannot
be validated, the Customer/Consumer may be required to provide an
acceptable alternate billing method or the Company may refuse to place
the call.
4.1.7. The Aggregator is responsible for payment of the Company's charges for
all calls placed from the Aggregator's Premises except for Collect, Third
Party and credit card calls. The credit card holder or local exchange
company service subscriber is responsible for payment of the Company's
charges for all calls billed to a credit card or a telephone line number,
respectively.
4.1.8. Per Minute Usage Charges
A. Operator Station
Per Minute Rate: $0.89
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 4 Original Page 3
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 4 - MISCELLANEOUS SERVICES (cont’d)
4.1 Operator Services, (cont’d)
4.1.9. Per Call Service Charges
The following per call services charges apply in addition to the per
minute usage rates when applicable. These charges apply in all rate
periods.
Service Charges are assessed as specified below:
Per Call
IntraLATA InterLATA
Operator Assisted Station to Station $5.00 $5.00
Collect $5.50 $5.50
Operator Assisted Person to Person $9.99 $9.99
Operator Assisted Third Number Billed $9.99 $9.99
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 4 Original Page 4
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 4 - MISCELLANEOUS SERVICES (cont’d)
Directory Assistance
Directory Assistance provides to the Customer available published telephone
numbers of switched voice telephone service subscribers based on name or
name and address information provided by the Customer to the Directory
Assistance operator.
The Directory Assistance charge applies to each call by the Customer requesting
Directory Assistance regardless of whether the Directory Assistance bureau is
able to furnish the requested telephone number. Directory Assistance will provide
the Customer with up to two telephone numbers per call.
If the Customer should disconnect the call prior to being provided the two
telephone numbers, the Directory Assistance charge is applicable. All applicable
service charges and surcharges apply in addition to the Directory Assistance
charge specified below.
If the Customer receives an incorrect telephone number and notifies the
Company, a billing credit for Directory Assistance charges shall be provided.
The Directory Assistance charge will be waived for calls to Directory Assistance
(other than Directory Assistance Call Completion) by a properly certified hearing
impaired Customer who utilizes a TDD to access the service.
4.2.1. Directory Assistance Rates
A Directory Assistance Charge applies for each telephone number, area
code, and/or general information requested from the Directory
Assistance operator. No call allowance applies.
Directory Assistance, per Call $1.99
4.2.2. Directory Assistance Call Completion (DACC) Rates
When the Customer elects to have the Company automatically place the
call to the requested number, a Directory Assistance with Call
Completion Charge applies in addition to the Directory Assistance
Charge, and in addition to all other applicable charges.
The applicable usage charge is the rate shown below.
Per Completed Call $1.00
Rate Per Minute 0.10
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 4 Original Page 5
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 4 - MISCELLANEOUS SERVICES (cont’d)
Reserved For Future Use
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 5 Original Page 1
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 5 - CONTRACTS AND PROMOTIONAL OFFERINGS
Demonstration of Service
From time to time the Company may demonstrate service for potential Customers
by providing free use of its network on a limited basis for a period of time, not to
exceed one (1) month. Demonstration of service and the type, duration or quantity
of service provided will be at the Company's discretion.
Promotions - General
From time to time, the Company may provide promotional offerings to introduce a
current or potential Subscriber to a service not being used by the subscriber.
These offerings may be limited to certain dates, times or locations and may waive
or reduce recurring or non-recurring charges.
Contract Number 1
5.3.1. Term and Renewal Option
Terms of service will be month-to-month after completion of an initial
twelve (12) month period which begins on the contract effective date. At
the end of the twelve (12) month period, service will continue pursuant to
the rates and terms of the contract, on a month-to-month basis until either
the Customer or Company terminates the contract with at least thirty (30)
days written notice. When service terminates, the Customer shall be
subject to all terms and conditions, including rates, set forth in applicable
tariffs for any service furnished after the date of termination.
5.3.2. Description of Service
Direct Dial Outbound and 800 Service will be furnished in accordance
with the terms and (C) conditions as outlined in this tariff.
5.3.3. Rates
Direct Dial Outbound $.125/minute
800 Service $.125/minute
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 5 Original Page 2
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 5 - CONTRACTS AND PROMOTIONAL OFFERINGS (cont’d)
Contract Number 2
5.4.1. Term and Renewal Option
Terms of service will be month-to-month after completion of an initial
twelve (12) month period which begins on the contract effective date. At
the end of the twelve (12) month period, service will continue pursuant to
the rates and terms of the contract, on a month-to-month basis until
either the Customer or Company terminates the contract with at least
thirty (30) days written notice. When service terminates, the Customer
shall be subject to all terms and conditions, including rates, set forth in
applicable tariffs for any service furnished after the date of termination.
5.4.2. Description of Service
Direct Dial Outbound, 800 Service will be furnished in accordance with
the terms and conditions as outlined in this tariff.
5.4.3. Rates
Direct Dial Outbound $.109/minute
800 Service $.109/minute
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 5 Original Page 3
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 5 - CONTRACTS AND PROMOTIONAL OFFERINGS (cont’d)
Contract Number 3
5.5.1. Term and Renewal Option
Terms of service will be month-to-month after completion of an initial
twelve (12) month period which begins on the contract effective date. At
the end of the twelve (12) month period, service will continue pursuant to
the rates and terms of the contract, on a month-to-month basis until
either the Customer or Company terminates the contract with at least
thirty (30) days written notice. When service terminates, the Customer
shall be subject to all terms and conditions, including rates, set forth in
applicable tariffs for any service furnished after the date of termination.
5.5.2. Description of Service
Direct Dial Outbound, 800 Service will be furnished in accordance with
the terms and conditions as outlined in this tariff.
5.5.3. Rates
Direct Dial Outbound $.100
800 Service $.104
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 5 Original Page 4
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 5 - CONTRACTS AND PROMOTIONAL OFFERINGS (cont’d)
Reserved For Future Use
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 5 Original Page 5
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 5 - CONTRACTS AND PROMOTIONAL OFFERINGS (cont’d)
Reserved For Future Use
Reserved For Future Use
Reserved For Future Use
Residential Introductory Offer
Residential subscribers in Northwest Fiber local serving area, who elect to
presubscribe to Northwest Fiber’s long distance service, may receive a ten dollar
($10.00) credit toward their long distance bill. The subscriber will receive the
credit on their first or second billing invoice. If the credit exceeds the usage level
in the first month the remainder will be applied to subsequent billing invoices until
the credit has been exhausted. The credit will not be redeemable for cash. PIC
change charges will be waived for Customers who select this promotion. This
offer will remain in effect indefinitely, unless sooner changed or canceled by a
subsequent tariff filing.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho
Northwest Fiber, LLC Idaho Price ListSection 5 Original Page 6
Issued: October 14, 2019 Effective: October 24, 2019
Issued by: General Counsel
135 Lake Street South, Suite 1000, Kirkland, WA 98033
SECTION 5 - CONTRACTS AND PROMOTIONAL OFFERINGS (cont’d)
Business Winback Offer
Business subscribers in Northwest Fiber local serving area, who elect to
presubscribe to Northwest Fiber’s long distance service, may receive a twenty
five dollar ($25.00) credit toward their long distance bill. The subscriber will
receive the credit on their third billing invoice. If the credit exceeds the usage
level in the third month the remainder will be applied to subsequent billing
invoices until the credit has been exhausted. The credit will not be redeemable
for cash. PIC change charges will be waived for Customers who select this
promotion. This offer will remain in effect indefinitely, unless sooner changed or
canceled by a subsequent tariff filing.
Business Introductory Offer
Business customers who presubscribe to Northwest Fiber’s long distance
network may receive their sixth month of consecutive service free. Business
Customers may earn a credit of up to seventy five dollars ($75.00) based on
usage to be applied to their sixth month of service. If the credit exceeds the
usage level in the sixth month the Customer will receive a credit equal to the
usage level in the sixth month. If the usage level in the sixth month exceeds
seventy five dollars ($75.00), the Customer will be required to pay the difference.
The credit will not be redeemable for cash. PIC change charges will be waived
for Customers who select this promotion. This offer will remain in effect
indefinitely, unless sooner changed or canceled by a subsequent tariff filing.
From time to time the company will provide promotional offerings. Such offerings
may be limited to certain dates, times, locations, and the like.
Northwest Fiber Business Metro Offer
New and existing Business customers who subscribe to this plan and commit to
a one, two or three year term commitment will be given a $10.00 credit per month
for the length of the contract. If the customer terminates the plan before the end
of the contract period, a termination fee of up to $200 may be applied. This offer
begins February 27, 2009 and continues through December 31, 2009.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 24, 2019
Boise, Idaho