Ntera Inc.pdf

SHEET 1
ORIGINAL
NTERA, INC.
IDAHO PUC TARIFF NO.
TITLE SHEET
IDAHO TELECOMMUNICATIONS TARIFF
This tariff contains the descriptions, regulations, and
rates applicable to the furnishing of service or facilities for
Telecommunications Services furnished by NTERA,INC.( IINTERA II) ,
with principal offices at 1020 N.163rd Drive, Miami, Florida
33169.This tariff applies for services furnished wi thin the
State of Idaho.This tariff is on file with the Idaho Public
Utili ties Commission, and copies may be inspected, during no~al
business hours, at the company I s principal place of business.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUL 3 0 2001
Boise. Idaho
Issued: July 20,2001
Issued By: Engin Yesil
Title: President
Effective: July 30, 2001
SHEET 2
ORIGINAL
NTERA, INC.
IDAHO PUC TARIFF NO.
CONCURRING, CONNECTING OR
OTHER PARTICIPATING CARRIERS
Concurring Carriers None
Connecting Carriers None
Other Participating Carriers None
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
IIIL 3 0 2001
Boise, Idaho
Issued: July 20,2001
Issued By: Engin Yesil
Title: President
Effective: July 30, 2001
SHEET 3
ORIGINAL
NTERA, INC.
IDAHO PUC TARIFF NO.
CHECK SHEET
The Sheets of this tariff are effective as of the date shown
at the bottom of the respective sheet (s). Original and revised
sheets as named below comprise all changes from the original
tariff and are currently in effect as of the date on the bottom
of this sheet.
SHEET REVISION
OrlginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriglnalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginal
New or Revised Sheet
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUL 3 0 2001
Boise, Idaho
Issued: July 20,2001
Issued By: Engin Yesil
Title: President
Effective: July 30, 2001
SHEET 4
ORIGINAL
NTERA, INC.
IDAHO PUC TARIFF NO.
TABLE OF CONTENTS
Page
Title Sheet..............................................
Concurring Connecting or Other ParticipatingCarriers.................................................
Check Sheet..............................................
Table of Contents........................................
Tariff Format............................................
Tracking and Contact Information.........................
Section 1 - Technical Terms and Abbreviations.
. . . . . . . . . . .
Section 2 - Rules and Regulations........................
Undertaking of the Company.....................
Use of Services...............................
Liability of the Company......................
Responsibilities of the Customer..............Cancellation or Interruption of Service...... .
Credit Allowance..............................
Restoration of Service........................8 Deposit.......................................
Advance Payments..............................
10 Payment & Billing.............................
11 Reserved for Future Use.......................
12 Taxes.........................................
13 Late Charge...................................
14 Reconnection Charge...........................
Section 3 - Description of Service......................
Computation of Charges........................
Customer Complaints and/or Billing Disputes.
. .
Level of Service..............................
Billing Entity Conditions.....................
Service Offerings.............................
Section 4- Rates........................................
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUL 3 0 2001
Boise, Idaho
Issued: July 20,2001
Issued By: Engin Yesil
Title: President
Effective: July 30, 2001
SHEET 5
ORIGINAL
NTERA, INC.
IDAHO PUC TARIFF NO.
TARIFF FORMAT
A. Sheet Numbering: Sheet numbers appear in the upperright corner of the page. Sheets are numbered sequentially.
However, new sheets are occasionally added to the tariff. When a
new sheet is added between sheets already in effect , a decimal isadded. For example, a new sheet added between pages 11 and
would be page 11.
B. Sheet Revision Numbers: Revision numbers also appear in
the upper right corner of each sheet where applicable. These
numbers are used to indicate the most current page version on
file with the Commission. For example , 4th Revised Sheet
cancels 3rd Revised Sheet 13. Consult the Check Sheet for thesheets currently in effect.
C. Paragraph Numbering Sequence: There are nine levels of
paragraph coding. Each level of coding is subservient to itsnext higher level:
1.1
1.1.A1.1.A.1.1.A.1. (a)
1.1.A.1. (a).1.1.A.1. (a).1. (i)
1.1.A.1. (a).1. (i). (1)
D. Check Sheets: When a tariff filing is made with the
Commission, an updated Check Sheet accompanies the tariff filing.
The Check Sheet lists the sheets contained in the tariff , with across reference to the current Revision Number. When new sheets
are added, the Check Sheet is changed to reflect the revision.
All revisions made in a given filing are designated by an
asterisk (*). There will be no other symbols used on this sheet
if these are the only changes made to it (i.e., the format, etc.
remains the same, just revised revision levels on some sheets).
The tariff user should refer to the latest Check Sheet to find
out if a particular sheet is the most current on Commission file.
Issued: July 20,2001
Issued By: Engin Yesil
Ti tIe: President
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
IUL 3 0 2001
Effective: July 30, 2001
Boise, Idaho
SHEET
ORIGINAL
NTERA, INC.
IDAHO PUC TARIFF NO.
TRACKING
The following are the only symbols used for the purposes
indicated below:
( C)
(D)
(I)
(L)
(N)
(R)
(T)
to signify
to signify
to signify
to signify
to signify
to signify
to signifyregulation
change in regulation
a deletion
a rate increase
material relocated in the
a new rate or regulation
a rate reduction
a change in text, but no
tariff
change in rate or
CONTACT INFORMATION
Customer complaints, bill inquiry, new service or disconnectrequests:
Aydin Acun
1020 N.W. 163rd
Miami , Florida
(866) 69-NTERA
Mail Address:
Dri ve
33169
aacun0lntera . net
Commission contact - tariff information:
Engin Yesil
1020 N.W. 163rdMiami, Florida
(866) 69-NTERA
Mail Address:
Drive
33169
kaydin0lradianttelcom. com
Commission contact - complaints:
Engin Yesil
1020 N.W. 163rd
Miami , Florida
(866) 69-NTERA
Mail Address:
Drive
33169
kaydin0lradianttelcom. com
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILlN(
J U L 3 2001Idaho Agent:National Corporate Research, LTD.
6140 Corporal LaneBoise, Idaho 83704
[phone]
Boise, Idaho
Issued: July 20,2001
Issued By: Engin Yesil
Title: President
Effective: July 30, 2001
SHEET 7
ORIGINAL
NTERA, INC.
IDAHO PUC TARIFF NO.
SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS
Access Line - An arrangement from a local exchange telephone
company or other common carrier, using either dedicated or
switched access, which connects a Customer I s location to the
Company's location or switching center.
Authorization Code - A numerical code , one or more of which
may be assigned to a Customer, to enable the Company to identify
the origin of the Customer so it may rate and bill the call.
Automatic number identification (ANI) is used as the
authorization code wherever possible.
Commission - Used throughout this tariff to mean the Idaho
Public Utilities Commission.
Customer - The person , firm , corporation or other legal
entity which orders the services of the Company or purchases a
Company Prepaid Calling Card and/or originates prepaid calls
using such cards, and is responsible for the payment of charges
and for compliance with the Company s tariff regulations.
Company or NTERA - Used throughout this tariff to mean
NTERA, INC., a Florida Corporation.
Dedicated Access - The Customer gains entry to the Company I
services by a direct path from the Customer's location to the
Company I s point of presence.
Holiday - New Year s Day, Independence Day, Labor Day,
Thanksgiving Day and Christmas Day. Holidays shall be billed atthe evening rate from 8 a.m. to 11 p.m. After 11 p.m., the lowernight rate shall go into effect.
Prepaid Account - An inventory of Telecom Units purchased in
advance by the Customer , and associated with one and only one
Authorization Code as contained in a specific Prepaid Calling
Card.
Prepaid Callinq Card - A card issued by the Company,
containing an Authorization Code which identifies a specific
Prepaid Account of Telecom Units, which enables calls to be
processed, account activity to be logged, and balances to be
maintained, on a prepayment basis.
Issued: July 20,2001
Issued By: Engin Yesil
Ti tIe: President
Effective:LfiH~u~ie milg~Ctammission
Office of the Secretary
ACCEPTED FOR FILING
JUL 3 0 zoOt
Boise, Idaho
SHEET 8
ORIGINAL
NTERA, INC.
IDAHO PUC TARIFF NO.
Resp. Orq - Responsible Organization or entity identified by
an 800 service Customer that manages and administers records in
the 800 database and management system.
Swi tched Access - The Customer gains entry to the Company I
services by a transmission line that is switched through the
local exchange carrier to reach the Company I s point of presence.
Telecom Unit - A measurement of telecommunications service
equivalent to one minute of usage between any two points wi thin
the State of Idaho.
Telecommunications - The transmission of voice
communications or , subj ect to the transmission capabilities of
the services, the transmission of data, facsimile, signaling,
metering, or other similar communications.
Underl yinq Carrier - The telecommunications carrier whose
network facilities provide the technical capability and capacity
necessary for the transmission and reception of Customertelecommunications traffic.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JLJL 3 0 2001
Boise, Idaho
Issued: July 20,2001
Issued By: Engin Yesi1
Title: President
Effective: July 30, 2001
SHEET 9
ORIGINAL
NTERA, INC.
IDAHO PUC TARIFF NO.
SECTION 2 - RULES AND REGULATIONS
Undertakinq of the Company
This tariff contains the regulations and rates
applicable to intrastate interexchange
telecommunications services provided by the Company for
telecommunications between points within the State ofIdaho. Services are furnished subj ect to the
availability of facilities and subject to the terms and
conditions of this tariff in compliance withlimi tations set forth in the Commission I s rules. The
Company 1 s services are provided on a statewide basisand are not intended to be limited geographically. The
Company offers service to all those who desire to
purchase service from the Company consistent with all
of the provisions of this tariff. Customers interested
in the Company I s services shall file a service
application with the Company which fully identifies the
Customer , the services requested and other informationrequested by the Company. The Company reserves the
right to examine the credit record and check the
references of all applicants and Customers prior to
accepting the service order. The service application
shall not in itself obligate the Company to provideservices. The Company may act as the Customer's agent
for ordering access connection facilities provided by
other carriers or entities when authorized by the
Customer , to allow connection of a Customer s location
to a service provided by the Company. The Customer
shall be responsible for all charges due for such
service arrangement.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUL 3 0 2001
Boise, Idaho
Issued: July 20,2001
Issued By: Engin Yesil
Ti tIe: President
Effective: July 30, 2001
SHEET
ORIGINAL
NTERA, INC.
1.1
1. 2
1. 3
IDAHO PUC TARIFF NO.
The services provided by the Company are notpart of a j oint undertaking wi th any other
entity providing telecommunications channels,
facilities, or services, but may involve the
resale of the Message Toll Services (MTS) and
Wide Area Telecommunications Services (WATS)
of underlying common carriers subj ect to the
jurisdiction of this Commission.
The rates and regulations contained in this
tariff apply only to the services furnished
by the Company and do not apply, unless
otherwise specified, to the lines,
facilities, or services provided by a local
exchange telephone company or other common
carriers for use in accessing the services of
the Company.
The Company reserves the right to limit the
length of communications, to discontinue
furnishing services, or limit the use of
service necessitated by conditions beyond itscontrol, including, without limitation: lack
of satellite or other transmission medium
capacity; the revision , alteration or
repricing of the Underlying Carrier
tariffed offerings; or when the use of
service becomes or is in violation of the law
or the provisions of this tariff.
Use of Services
The Company s services may be used for any
lawful purpose consistent with thetransmission and switching parameters of the
telecommunications facilities utilized in the
provision of services, subj ect to any
limitations set forth in this Section 2.
The use of the Company I s services to make
calls which might reasonably be expected to
frighten, abuse , torment, or harass another
or in such a way as to unreasonably interfere
with use by others is prohibited.
Effective:Ju1ytah3 e~lic2lOiOi13s Commission
Office of the Secretary
ACCEPTED FOR FILING
JUL 3 0 2001
Issued: July 20,2001
Issued By: Engin Yesil
Title: President
Boise, Idaho
SHEET 11
ORIGINAL
NTERA, INC.
IDAHO PUC TARIFF NO.
The use of the Company I s services without
payment for service or attempting to avoid
payment for service by fraudulent means or
devices, schemes, false or invalid numbers,
or false calling or credit cards isprohibited.
The Company's services are available for use
24 hours per day, seven days per week.
The Company does not transmit messages, but
the services may be used for that purpose.
The Company s services may be denied for
nonpayment of charges or for other tariff
violations as set forth in Section 2.herein.
Customers shall not use the service provided
under this tariff for any unlawful purpose.
The Customer is responsible for notifying the
Company immediately of any unauthorized use
of services.
Liabili tv of the Companv
The Company shall not be liable for anyclaim, loss, expense or damage for anyinterruption, delay, error, omission, or
defect in any service, facility or
transmission provided under this tariff , if
caused by the Underlying Carrier , an act of
God, fire, war, civil disturbance, act of
government, or due to any other causes beyond
the Company I s control.
The Company shall not be liable for , and
shall be fully indemnified and held harmless
by the Customer against any claim, loss,
expense, or damage for defamation, libel
slander, invasion , infringement of copyright
or patent, unauthorized use of any trademark,
trade name or service mark, proprietary or
creative right, or any other injury to anyperson, property or entity arising out of thematerial, data or information transmitted.
Issued: July 20,2001
Issued By: Engin Yesil
Title: President
Effective:July 30, 2001
IdaHo Public Utmtles CommiSSion
Office of the Secretary
ACCEPTED FOR FILING
JUL 3 0 2001
Boise, Idaho
SHEET
ORIGINAL
NTERA, INC.
IDAHO PUC TARIFF NO.
No agent or employee of any other carrier or
entity shall be deemed to be an agent or
employee of the Company.
The Company s liability for damages,
resul ting in whole or in part from or arising
in connection with the furnishing of service
under this tariff, including but not limited
to mistakes, omissions, interruptions,
delays, errors, or other defects or
misrepresentations shall not exceed an amount
equal to the charges provided for under this
tariff for the long distance call for the
period during which the call was affected.
No other liability in any event shall attach
to the Company.
The Company shall not be liable for and shall
be indemnified and saved harmless by any
Customer or by any other entity from any and
all loss, claims, demands, suits, or other
action or any liability whatsoever , whether
suffered, made, instituted, or asserted by
any Customer or any other entity for any
personal inj ury to, or death of , any person
or persons, and for any loss, damage
defacement or destruction of the premises of
any Customer or any other entity or any other
property whether owned or controlled by the
Customer or others.
The Company shall not be liable for any
indirect, special , incidental , or
consequential damages under this tariff
including, but not limited to, loss of
revenue or profits, for any reason
whatsoever, including the breakdown of
facilities associated with the service, or
for any mistakes , omissions, delays , errors,
or defects in transmission occurring during
the course of furnishing service.
Issued: July 20,2001
Issued By: Engin Yesil
Title: President
Effective:July 30, 2001
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUL 3 0 2001
Boise, Idaho
SHEET 13
ORIGINAL
NTERA, INC.
IDAHO PUC TARIFF NO.
The remedies set forth herein are exclusive
and in lieu of all other warranties and
remedies, whether express, implied, or
statutory, INCLUDING WITHOUT LIMITATION
IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE.
The included tariff language does not
consti tute a determination by the Commission
that a limitation of liability imposed by the
Company should be upheld in a court of law.
Acceptance for filing by the Commission
recognizes that it is a court'
responsibility to adjudicate negligence and
consequential damage claims. It is also thecourt's responsibility to determine the
validity of the exculpatory clauses.
ResDonsibili ties of the Customer
The Customer is responsible for placing any
necessary orders and complying with tariff
regulations. The Customer is also
responsible for the payment of charges for
services provided under this tariff.
The Customer is responsible for charges
incurred for special construction and/or
special facilities which the Customer
requests and which are ordered by the Company
on the Customer I s behalf.
If required for the provision of the
Company I s services, the Customer must provide
any equipment space, supporting structure,
condui t and electrical power without charge
to the Company.
The Customer is responsible for arranging
access to its premises at times mutually
agreeable to the Company and the Customer
when required for Company personnel to
install, repair, maintain, program, inspect
or remove equipment associated with the
provision of the Company I s services.
Issued: July 20,2001
Issued By: Engin Yesil
Title: President
Effecti ve: JulMah~ ~tfolie'2LHi~~s Commission
Office of tile Secretary
ACCEPTED FOR FILING
JUL 3 0 2001
Boise, Idaho
SHEET 14
ORIGINAL
NTERA, INC.
IDAHO PUC TARIFF NO.
The Customer shall cause the temperature and
relative humidity in the equipment space
provided by Customer for the installation of
the Company s equipment to be maintained
within the range normally provided for the
operation of microcomputers.
The Customer shall ensure that the equipment
and/ or system is properly interfaced with the
Company s facilities or services, that the
signals emitted into the Company's network
are of the proper mode, bandwidth , power and
signal level for the intended use of the
subscriber and in compliance with criteria
set forth in this tariff , and that the
signals do not damage equipment, injurepersonnel, or degrade service to other
Customers. If the Federal Communications
Commission or some other appropriate
certifying body certifies terminal equipmentas being technically acceptable for direct
electrical connection with interstatecommunications service, the Company will
permi t such equipment to be connected with
its channels without the use of protective
interface devices. If the Customer fails to
maintain the equipment and/or the system
properly, with resulting imminent harm to
Company equipment, personnel or the qual i ty
of service to other Customers, the Company
may, upon written notice , require the use of
protective equipment at the Customer'
expense. If this fails to produce
satisfactory quality and safety, the Company
may, upon written notice, terminate the
Customer's service.
The Customer must pay the Company for
replacement or repair of damage to the
equipment or facilities of the Company caused
by negligence or willful act of the Customer
or others, by improper use of the services,
or by use of equipment provided by Customer
or others.
Issued: July 20,2001
Issued By: Engin Yesil
Ti tIe: President
Effective: July 30, 200~
Idaho Public Utilities CommissIon
Office at the Secretary
ACCEPTED FOR
Fill
JUl 3 0 2001
Boise. Idaho
SHEET 15
ORIGINAL
NT ERA INC.
IDAHO PUC TARIFF NO.
The Customer must pay for the loss through
theft of any Company equipment installed at
Customer. s premises.
If the Company installs equipment at
Customer s premises, the Customer shall be
responsible for payment of any applicableinstallation charge.
The Customer must use the services offered in
this tariff in a manner consistent with the
terms of this tariff and the policies and
regulations of all state , federal and local
authorities having jurisdiction over theservice.
Cancellation or Interruption of Services
Without incurring liability, upon five (5)working days I (defined as any day on which
the company . s business office is open and the
S. Mail is delivered) written notice to the
Customer , the Company may discontinue
services 24 hours after an attempt at
personal contact or may withhold theprovision of ordered or contracted services:
For nonpayment of any sum due the
Company for more than thirty (30)
days after issuance of the bill for
the amount due
For violation of any of the
provisions of this tariff
For violation of any law , rule,
regulation, policy of any governing
authority having jurisdiction over
the Company s services, or
By reason of any order or decision
of a court, public service
commission or federal regulatory
body or other governing authority
prohibiting the Company from
furnishing its services.
Issued: July 20 2001
Issued By: Engin Yesil
Title: President
Effective:Jjb\ttfPuB,Q "Jtil~i~Q:~mmission
Office of the Secretary
ACCEPTED FOR FILING
JUL 3 0 2001
Boise, Idaho
SHEET 16
ORIGINAL
NTERA, INC.
IDAHO PUC TARIFF NO.
Without incurring liability, the Company may
interrupt the provision of services at any
time in order to perform tests and
inspections to assure compliance with tariff
regulations and the proper installation and
operation of Customer and the Company
equipment and facilities and may continue
such interruption until any items of
noncompliance or improper equipment operationso identified are rectified.
Service may be discontinued by the Companywi thout notice to the Customer , by blocking
traffic to certain countries, cities or NXX
exchanges, or by blocking calls using certain
Customer authorization codes, when the
Company deems it necessary to take such
action to prevent unlawful use of itsservice. The Company will restore service as
soon as it can be provided without unduerisk, and will , upon request by the Customer
affected, assign a new authorization code to
replace the one that has been deactivated.
The Customer may terminate service uponthirty (30) days written notice for the
Company I s standard month to month contract.
Customer will be liable for all usage on any
of the Company I s service offerings until the
Customer actually leaves the service.
Customers will continue to have Company usage
until the Customer notifies its local
exchange carrier and changes its long
distance carrier. Until the Customer so
notifies its local exchange carrier , it shall
continue to generate and be responsible for
long distance usage.
Effective: July 30, 2001
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
\UL 3 0 2001
Issued: July 20,2001
Issued By: Engin Yesil
Ti tIe: President
Boise, Idaho
SHEET
ORIGINAL
NTERA, INC.
IDAHO PUC TARIFF NO.
Credi t Allowance
Credit may be given for disputed calls, on a
per call basis.
Credit shall not be issued for unavailability
of long distance services.
Idaho Public Utilities Commissioll
Office of the Secretary
ACCEPTED FOR FILING
WL 3 0 2001
Boise, Idaho
Issued: July 20,2001
Issued By: Engin Yesil
Ti tIe: President
Effective: July 30, 2001
SHEET 18
ORIGINAL
NTERA, INC.
IDAHO PUC TARIFF NO.
Restoration of Service
The use and restoration of service shall be in
accordance with the priority system specified in part
64 Subpart D of the Rules and Regulations of the
Federal Communications Commission.
Deposit
The Company does not require deposits.
Advance Pavments
The Company does not require advance payments.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
J U L 3 2001
Boise. Idaho
Issued: July 20,2001
Issued By: Engin Yesil
Title: President
Effective: July 30, 2001
SHEET 19
ORIGINAL
NTERA, INC.
IDAHO PUC TARIFF NO.
10.
10 Payment and Billinq
10.
10.
Service is provided and billed on a billing
cycle basisl beginning on the date that
service becomes effective. Billing is
payable upon receipt.
The customer is responsible for payment of
all charges for services furnished to the
Customer as well as to all persons using the
Customer codes exchange linesl facilities
or equipment with or without the knowledge
or consent of the Customer. The security of
the Customer' s Authorization Codes
presubscribed exchange lines and direct
connect facilities is the responsibility of
the Customer. All calls placed using direct
connect facilities presubscribed exchange
lines or Authorization Codes will be billed
to and must be paid by the Customer.
Recurring charges and non-recurring chargesare billed in advance. Charges based on
actual usage during a month and any accrued
interest will be billed monthly in arrears.
Reserved for Future Use
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUL 3 0 2001
Boise, Idaho
Effective: July 30, 2001Issued: July 20,2001
Issued By: Engin Yesil
Title: President
SHEET 2 0
ORIGINAL
NTERA, INC.
IDAHO PUC TARIFF NO.
11 Reserved for Future Use
2 . 12 Taxes
All federal , state and local taxes, assessments,
surcharges, or fees, including sales taxes, use taxes
gross receipts taxes, and municipal utili ties taxes,
are billed as separate line items and are not included
in the rates quoted herein.
13 Late Charqe
A one-time late fee of 1.5% or the amount otherwise
authorized by law , whichever is lower , will be charged
on any past due balances.
14 Reconnection Charqe
A reconnection fee of $25 per occurrence will be
charged when service is reestablished for Customers
which have been disconnected due to non-payment.
Payment of the reconnect ion fee and any other
outstanding amounts will be due in full prior toreconnection of service.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
!lIL 3 0 2001
Boise. Idaho
Issued: July 20,2001
Issued By: Engin Yesil
Ti tIe: President
Effective: July 30, 2001
SHEET 21
ORIGINAL
NTERA, INC.
IDAHO PUC TARIFF NO.
SECTION 3 - DESCRIPTION OF SERVICE
ComDutation of Charqes
1.1
1.2
Formula:
The total charge for each completed call may
be a variable measured charge dependent on
the duration, distance and time of day of thecall. The total charge for each completed
call may also be dependent only on the
duration of the call , i. e. a statewide flat
rate per minute charge. The variable
measured charge is specified as a rate per
minute which is applied to each minute. All
calls are measured in increments as set forth
in the Rates Section of this tariff. All
calls are rounded up to the next wholeincrement.
Usage charges for all mileage sensitive
products are based on the airline distance
between rate centers associated with the
originating and terminating points of thecall. The airline mileage between rate
centers is determined by applying the formula
below to the vertical and horizontal
coordinates associated with the rate centersinvolved. The Company uses the rate centers
that are produced by Bell Communications
Research in the NPA-NXX V&H Coordinates Tapeand Bell's NECA Tariff No.
(V1-V2)2 + (H1-H2)
Idaho Pubiic Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUL 3 0 2001
Boise, Idaho
Effective: July 30, 2001Issued: July 20,2001
Issued By: Engin Yesil
Ti tIe: President
SHEET
ORIGINAL
NTERA, INC.
IDAHO PUC TARIFF NO.
1. 3 Timing begins when the called station is
answered and two way communication is
possible, as determined by standard industry
methods generally in use for ascertaining
answer , including hardware answer supervision
in which the local telephone company sends a
signal to the switch or the software
utilizing audio tone detection. Recognition
of answer supervision is the responsibility
of the Underlying Carrier. Timing for each
call ends when either party hangs up. The
Company will not bill for uncompleted calls.
Customer Complaints and/or Billinq Disputes
Customer inquiries or complaints regarding service or
accounting may be made in writing or by telephone to
the Company at:
1020 N.W. 163rd Drive
Miami, Florida 33169
(866) 69-NTERA
Mail Address: aacunWntera. net
If Customer complaints cannot be resolved by the
Company, the Customer may contact the Commission at the
following address and phone number:
472 W. Washington Street
Boise, ID 83702
Toll Free 1-800-432-0369
Any obj ection to billed charges should be reported
promptly to the Company. Adj ustments to Customers
bills shall be made to the extent that records are
available and/or circumstances exist which reasonably
indicate that such charges are not in accordance with
approved rates or that an adjustment may otherwise beappropriate. Where overbilling of a subscriber occurs,
due either to Company or subscriber error , no liability
exists which will require the Company to pay any
interest, dividend or other compensation on the amountoverbilled.
Effective: July 30, 2001
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FlUNG
I U L 3 0 2001
Issued: July 20,2001
Issued By: Engin Yesil
Ti tIe: President
Boise, Idaho
SHEET
ORIGINAL
NTERA, INC.
IDAHO PUC TARIFF NO.
If a Customer accumulates more than One Dollar of
undisputed delinquent Company 800 Service charges , the
Company Resp. Org. reserves the right not to honor that
Customer I s request for a Resp. Org. change until such
undisputed charges are paid in full.
Level of Service
A Customer can expect end to end network availability
of not less than 99% at all times for all services.
Billinq Enti tv Conditions
When billing functions on behalf of the Company or its
intermediary are performed by local exchange telephone
companies or others, the payment of charge conditions
and regulations of such companies and any regulations
imposed upon these companies by regulatory bodies
having jurisdiction apply. The Company I s name andtoll-free telephone number will appear on the
Customer I s bill.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
J U L 3 0 2001
Boise, Idaho
Issued: July 20,2001
Issued By: Engin Yesil
Ti tIe: President
Effective: July 30, 2001
SHEET 24
ORIGINAL
NTERA, INC.
IDAHO PUC TARIFF NO.
Service Offerinqs
1+ Dialing
This service permits Customers to originate
calls via switched or dedicated access lines,
and to terminate intrastate calls. The
customer dials 11 1+" followed by "ten digitsor dials III0IXXXXil followed by "1+ tendigits"
Travel Cards
The Customer utilizes an 11 digit "toll-free"
access number established by the Company to
access a terminal. Upon receiving a voice
prompt, the Customer uses push button dialing
to enter an identification code assigned by
the Company, and the ten digit number of the
called party.
800 Service (Toll-Free)
This service is inbound calling only where an
800, 888 or other toll-free prefix number
rings into a Customer s premise routed to a
specific telephone number or terminated over
a dedicated facility.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUL 3 0 2001
Boise, Idaho
Issued: July 20,2001
Issued By: Engin Yesil
Ti tIe: President
Effective: July 30, 2001
SHEET 2 5
ORIGINAL
NTERA, INC.
IDAHO PUC TARIFF NO.
Company Prepaid Call ing Cards
This service permits use of Prepaid Calling
Cards for placing long distance calls.
Customers may purchase Company Prepaid
Calling Cards at a variety of retail outlets
or through other distribution channels.
Company Prepaid Calling Cards are availableat a variety of face values. Company Prepaid
Calling Card service is accessed using the
Company toll-free number printed on the card.
The caller is prompted by an automated voice
response system to enter his/herAuthorization Code, and then to enter theterminating telephone number. The Company I
processor tracks the call duration on a real
time basis to determine the number of Telecom
Units consumed. The total consumed Telecom
Units and applicable taxes for each call are
deducted from the remaining Telecom Unit
balance on the Customer's Company Prepaid
Call ing Card.
All calls must be charged against Prepaid
Calling Card that has a sufficient Telecom
Uni t balance. A Customer's call will beinterrupted wi th an announcement when the
balance is about to be depleted.
When the balance is depleted, the Customer
can either call the toll-free number on the
back of the Company Prepaid Calling Card andrecharge" the balance on the card using a
nationally recognized credit card , or the
Customer can throw the card away and purchase
a new one. Calls in progress will be
terminated by the Company if the balance on
the Company Prepaid Calling Card is
insufficient to continue the call.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUL 3 0 2001
Boise, Idaho
Issued: July 20,2001
Issued By: Engin Yesil
Ti tIe: President
Effective: July 30, 2001
SHEET 2 6
ORIGINAL
NTERA, INC.
IDAHO PUC TARIFF NO.
A card will expire on the date indicated on
the card, or if no date is specified, 6
months from the date of purchase, or the date
of last recharge, whichever is later. The
Company will not refund unused balances.
A credit allowance for the Company Prepaid
Calling Card Service is applicable to calls
that are interrupted due to poortransmission, one-way transmission, or
involuntary disconnection of a call.
receive the proper credit, the Customer must
notify the Company at the designated toll-
free customer service number printed on the
Company Prepaid Calling Card and furnish the
called number , the trouble experienced (e. g.cut-off, noisy circuit, etc.), and the
approximate time that the call was placed.
When a call charged to a Company Prepaid
Calling Card is interrupted due to cut-off,
one-way transmission , or poor transmission
condi tions, the Customer will receive a
credit equivalent of one Telecom Unit.
Credit allowances for calls pursuant to
Company Prepaid Card Service do not apply for
interruptions not reported promptly to the
Company or interruptions that are due to the
failure of power , equipment or systems not
provided by the Company.
Credit for failure of service shall be
allowed only when such failure is caused by
or occurs due to causes wi thin the control of
the Company.
The Company will block all calls beginning
with the NPA "900" and NXX 11976" calls,
therefore such calls can not be completed.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUL 3 0 2001
Issued: July 20,2001
Issued By: Engin Yesil
Title: President
Boise, IdahoEffective: July 30, 2001
SHEET
ORIGINAL
NTERA, INC.
IDAHO PUC TARIFF NO.
Directory Assistance.
Access to long distance directory assistance
is obtained by dialing 1 + 555-1212 for
listings within the originating area code and1 + (area code) + 555-1212 for other
listings. When more than one number is
requested in a single call , a charge will
apply for each number requested. A charge
will be applicable for each number requested,
whether or not the number is listed orpublished.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FlUNG
JUL 3 0 2001
Boise, Idaho
Issued: July 20,2001
Issued By: Engin Yesil
Title: President
Effective: July 30, 2001
SHEET
ORIGINAL
NTERA, INC.
IDAHO PUC TARIFF NO.
Specialized Pricing Arrangements.
Customized service packages and competitive
pricing packages at negotiated rates may be
furnished on a case-by-case basis in response
to requests by Customers to the Company for
proposals or for competitive bids. Service
offered under this tariff provision will be
provided to Customers pursuant to contract.
Unless otherwise specifiedl the regulations
for such arrangements are in addition to the
applicable regulations and prices in other
sections of the tariff. Specialized rates or
charges will be made available to similarly
situated Customers on a non-discriminatorybasis. All such arrangements will be filed
as required by Commission rules andregulations.
Emergency Call Handling Procedures
Emergency " 911" calls are not routed to
company but are completed through the local
network at no charge.
Promotional Offerings
The Company may from time to time make
promotional offerings to enhance the
marketing of its services. These offerings
may be limited to certain dates times andlocations. The Company will notify the
Commission of such offerings as required by
Commission rules and regulations.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FlUNG
JUL 3 0 2001
Boise, Idaho
Issued: July 20,2001
Issued By: Engin Yesil
Title: President
Effective: July 30, 2001
SHEET 2 9
ORIGINAL
NTERA, INC.
IDAHO PUC TARIFF NO.
SECTION 4 - RATES
1+ & 101XXXX Dialinq
$0.15 per minute
A $4.95 per month per number service charge applies.
Billed in one minute increments
Travel Cards
199 per minute
A $.25 per call service charge applies.
Billed in one minute increments
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUL 3 0 2001
Boise. Idaho
Issued: July 20,2001
Issued By: Engin Yesil
Ti tIe: President
Effective: July 30, 2001
SHEET
ORIGINAL
NTERA, INC.
IDAHO PUC TARIFF NO.
800 Service (Toll Free)
$0.15 per minute
A $10 per month per number service charge applies.
Billed in one minute increments
Prepaid Callinq Cards
ProqramA $.015 Per Telecom UnitB $.019 Per Telecom UnitC $.025 Per Telecom UnitD $.029 Per Telecom UnitE $.032 Per Telecom UnitF $.035 Per Telecom UnitG $.039 Per Telecom UnitH $.049 Per Telecom UnitI $.05 Per Telecom UnitJ $.059 Per Telecom UnitK $.06 Per Telecom UnitL $.08 Per Telecom UnitM $.09 Per Telecom Unit
$ .
10 Per Telecom Unit0 $.11 Per Telecom Unit$ . 12 Per Telecom Unit$ . 13 Per Telecom Unit$ . 14 Per Telecom Unit
$ . 15 Per Telecom Unit
$ .
19 Per Telecom Unit
$ .
20 Per Telecom UnitV $.25 Per Telecom UnitW $.29 Per Telecom Unit
$ .
30 Per Telecom Unit
$ .
33 Per Telecom UnitZ $.35 Per Telecom UnitAA $.39 Per Telecom UnitBB $.40 Per Telecom UnitCC $.50 Per Telecom UnitDD $.005 Per Telecom UnitEE $.01 Per Telecom UnitFF $.07 Per Telecom UnitA $.99 per call service charge applies.A one-time maintenance fee of $1.00 applies
Idaho Pubiic Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUL 3 0 2001
Boise, Idaho
after the 1 st call.
Issued: July 20,2001
Issued By: Engin Yesil
Ti tIe: President
Effective: July 30, 2001
SHEET 31
ORIGINAL
NTERA, INC.
IDAHO PUC TARIFF NO.
Directory Assistance
Rate periods
Monday - Friday Sat.Sun.
8 a.
5 p.m. *
Daytime Rate Period
5 p.
11 p. m. *
Evening Rate Period Evening
Rate
Period
11 p.
8 a.m. *
Night/Weekend Rate Period
* To , but not including
When a message spans more than one rate period,
charges for the minutes in each rate period are
calculated and the results for each rate period
totaled to obtain the total message charge. If
calculation results in a fractional charge, the
will be rounded down to the lower cent.
total
arethe
amount
pavohone Dial Around Surcharqe
A dial around surcharge of $.50 per call will be added to
any completed INTRAstate toll access code and subscriber
800/888 type calls placed from a public or semi-publicpayphone.
Idaho Public Utilities Commission
..
Office of the Secretary
ACCEPTED FOR FILING
JUL 3 0 2001
~,
Wdalw
Issued: July 20,2001
Issued By: Engin Yesil
Title: President
Effective: July 30, 2001