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Home My WebLink AboutBCN Telecom Inc.pdfBCN TELECOM, INC. Idaho P.U.C. Tariff No. 1 Original Page No. 1 Issued: April 7, 2004 Effective: April 7, 2004 Issued By: Richard M. Boudria, President BCN Telecom, Inc. 550 Route 202/206, 2nd Floor Bedminster, NJ 07921 REGULATIONS AND SCHEDULE OF CHARGES APPLICABLE TO INTEREXCHANGE TELECOMMUNICATIONS SERVICES WITHIN THE STATE OF IDAHO BCN TELECOM, INC. This Tariff contains the descriptions, regulations, and rates applicable to the furnishing of telecommunications services within the State of Idaho by BCN Telecom, Inc. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 7, 2004 Boise, Idaho BCN TELECOM, INC. Idaho P.U.C. Tariff No. 1 Original Page No. 2 Issued: April 7, 2004 Effective: April 7, 2004 Issued By: Richard M. Boudria, President BCN Telecom, Inc. 550 Route 202/206, 2nd Floor Bedminster, NJ 07921 CHECK SHEET The title page, pages 1-39 are effective as of the date shown. Original and revised pages, as named below, comprise all changes from the original Tariff in effect on the date indicated. SHEET REVISION SHEET REVISION 1 Original 21 Original 2 Original 22 Original 3 Original 23 Original 4 Original 24 Original 5 Original 25 Original 6 Original 26 Original 7 Original 27 Original 8 Original 28 Original 9 Original 29 Original 10 Original 30 Original 11 Original 31 Original 12 Original 31.1 Original 13 Original 32 Original 14 Original 33 Original 15 Original 34 Original 16 Original 35 Original 17 Original 36 Original 18 Original 37 Original 19 Original 38 Original 20 Original 39 Original * New or Revised Pages Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 7, 2004 Boise, Idaho BCN TELECOM, INC. Idaho P.U.C. Tariff No. 1 Original Page No. 3 Issued: April 7, 2004 Effective: April 7, 2004 Issued By: Richard M. Boudria, President BCN Telecom, Inc. 550 Route 202/206, 2nd Floor Bedminster, NJ 07921 CONCURRING, CONNECTING AND OTHER PARTICIPATING CARRIERS CONCURRING CARRIERS: No Concurring Carriers CONNECTING CARRIERS: No Connecting Carriers OTHER PARTICIPATING CARRIERS: No Participating Carriers Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 7, 2004 Boise, Idaho BCN TELECOM, INC. Idaho P.U.C. Tariff No. 1 Original Page No. 4 Issued: April 7, 2004 Effective: April 7, 2004 Issued By: Richard M. Boudria, President BCN Telecom, Inc. 550 Route 202/206, 2nd Floor Bedminster, NJ 07921 TARIFF FORMAT Page Numbering - Page numbers appear in the upper right hand corner of the page. Pages are numbered sequentially and from time to time new pages may be added to the tariff. When a new page is added between existing pages, a decimal is added to the preceding page number. For example, a new page added between Pages 3 and 4 would be numbered 3.1. Paragraph Numbering Sequence - There are nine levels of paragraph coding. Each level of coding is subservient to its next higher level: 2. 2.1. 2.1.1. 2.1.1.A. 2.1.1.A.1. 2.1.1.A.1.(a). 2.1.1.A.1.(a).I. 2.1.1.A.1.(a).I.(i). 2.1.1.A.1.(a).I.(i).(1). Check Sheets - When a Tariff filing is made with the Commission, an updated check sheet accompanies the Tariff filing. The check sheet lists the pages contained in the Tariff, with a cross reference to the current revision number. When new pages are added, the check sheet is changed to reflect the revision, all revisions made in a given filing are designated by an asterisk (*). There will be no other symbols used on this page if these are the only changes made to it. The Tariff user should refer to the latest check sheet to find out if a particular page is the most current on file with the Commission. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 7, 2004 Boise, Idaho BCN TELECOM, INC. Idaho P.U.C. Tariff No. 1 Original Page No. 5 Issued: April 7, 2004 Effective: April 7, 2004 Issued By: Richard M. Boudria, President BCN Telecom, Inc. 550 Route 202/206, 2nd Floor Bedminster, NJ 07921 APPLICABILITY This Tariff contains the Service offerings, rates, terms and conditions applicable to the furnishing of intrastate resale telecommunications Services within the State of Idaho by BCN Telecom, Inc. (hereinafter "Company"). Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 7, 2004 Boise, Idaho BCN TELECOM, INC. Idaho P.U.C. Tariff No. 1 Original Page No. 6 Issued: April 7, 2004 Effective: April 7, 2004 Issued By: Richard M. Boudria, President BCN Telecom, Inc. 550 Route 202/206, 2nd Floor Bedminster, NJ 07921 EXPLANATION OF SYMBOLS (D) To signify discontinued material (I) To signify a rate or charge increase (M) To signify material relocated without change in text or rate (N) To signify new material (R) To signify a reduction (T) To signify a change in text but no change in rate or regulation (Z) To signify a correction Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 7, 2004 Boise, Idaho BCN TELECOM, INC. Idaho P.U.C. Tariff No. 1 Original Page No. 7 Issued: April 7, 2004 Effective: April 7, 2004 Issued By: Richard M. Boudria, President BCN Telecom, Inc. 550 Route 202/206, 2nd Floor Bedminster, NJ 07921 TABLE OF CONTENTS Page CHECK SHEET ...................................................................................................................2 CONCURRING, CONNECTING AND OTHER PARTICIPATING CARRIERS ..............3 TARIFF FORMAT...............................................................................................................4 APPLICABILITY.................................................................................................................5 EXPLANATION OF SYMBOLS ........................................................................................6 TABLE OF CONTENTS .....................................................................................................7 1. DEFINITION OF TERMS .......................................................................................9 2. RULES AND REGULATIONS..............................................................................17 2.1. Description and Limitations of Services.....................................................................17 2.2. Other Terms and Conditions ....................................................................................18 2.3. Liability....................................................................................................................20 2.4. Cancellation of Service by a Customer .....................................................................22 2.5. Cancellation for Cause by the Company ...................................................................23 2.6. Use of Service .........................................................................................................24 2.7. Payment Arrangements ............................................................................................25 2.8. Assignment ..............................................................................................................26 2.9. Tax and Fee Adjustments.........................................................................................26 2.10. Method for Calculation of Airline Mileage.................................................................27 2.11. Time of Day Rate Periods ........................................................................................28 2.12. Special Customer Arrangements...............................................................................28 2.13. Inspection................................................................................................................28 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 7, 2004 Boise, Idaho BCN TELECOM, INC. Idaho P.U.C. Tariff No. 1 Original Page No. 8 Issued: April 7, 2004 Effective: April 7, 2004 Issued By: Richard M. Boudria, President BCN Telecom, Inc. 550 Route 202/206, 2nd Floor Bedminster, NJ 07921 2.14. Credit Allowance .....................................................................................................29 3. DESCRIPTION OF SERVICES ............................................................................30 3.1. Wide Area ("WATS") and Message ("MTS") Toll Services ......................................30 3.2. Switched Inbound Service........................................................................................30 3.3. Dedicated Inbound Service ......................................................................................30 3.4. Switched Outbound Service.....................................................................................30 3.5. Dedicated Outbound Service ...................................................................................30 3.6. Calling Card Service ................................................................................................30 3.7. Timing of Calls.........................................................................................................31 3.8. Minimum Call Completion Rate................................................................................31 3.9 Prepaid Calling Card................................................................................................31 3.10. Directory Assistance .............................................................................................31.1 4. RATES AND CHARGES .......................................................................................32 4.1. Usage Rates ............................................................................................................32 4.2. Switched Inbound Usage Rates................................................................................33 4.3. Dedicated Inbound Usage Rates ..............................................................................34 4.4. Switched Outbound Usage Rates .............................................................................35 4.5. Dedicated Outbound Usage Rates............................................................................36 4.6. Calling Card Usage Rates ........................................................................................37 4.7. Recurring Charges ...................................................................................................38 4.8. Non-recurring Charges ............................................................................................38 4.9. Special Promotional Offering....................................................................................38 4.10. Emergency Calls ......................................................................................................38 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 7, 2004 Boise, Idaho BCN TELECOM, INC. Idaho P.U.C. Tariff No. 1 Original Page No. 9 Issued: April 7, 2004 Effective: April 7, 2004 Issued By: Richard M. Boudria, President BCN Telecom, Inc. 550 Route 202/206, 2nd Floor Bedminster, NJ 07921 4.11. Payphone Use Service Charge .................................................................................39 4.12. Prepaid Calling Cards ..............................................................................................39 4.13. Directory Assistance ................................................................................................39 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 7, 2004 Boise, Idaho BCN TELECOM, INC. Idaho P.U.C. Tariff No. 1 Original Page No. 10 Issued: April 7, 2004 Effective: April 7, 2004 Issued By: Richard M. Boudria, President BCN Telecom, Inc. 550 Route 202/206, 2nd Floor Bedminster, NJ 07921 1. DEFINITION OF TERMS For the purpose of this Tariff, the following definitions will apply: Access Coordination Provides for the design, ordering, installation, coordination, pre-service testing, service turn-up and maintenance on a Company or Customer provided Local Access Channel. Administrative Change A change in Customer billing address or contact name. Alternate Access Alternate Access is a form of Local Access except that the provider of the Service is an entity, other than the Local Exchange Carrier, authorized or permitted to provide such Service. The charges for Alternate Access may be subject to private agreement rather than published or special tariff if permitted by applicable governmental rules. Application for Service A standard Company order form which includes all pertinent billing, technical and other descriptive information which will enable the Company to provide a communication Service as required. ASR ASR (Access Service Request) means an order placed with a Local Access Provider 0for Local Access. Authorized User A person, firm, corporation or other entity that either is authorized by the Customer to receive or send communications or is placed in a position by the Customer, either through acts or omissions, to send or receive communications. Bandwidth The total frequency band, in hertz, allocated for a channel. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 7, 2004 Boise, Idaho BCN TELECOM, INC. Idaho P.U.C. Tariff No. 1 Original Page No. 11 Issued: April 7, 2004 Effective: April 7, 2004 Issued By: Richard M. Boudria, President BCN Telecom, Inc. 550 Route 202/206, 2nd Floor Bedminster, NJ 07921 Bill Date The date on which billing information is compiled and sent to the Customer. Call A completed connection between the Calling and Called Stations. Called Station The telephone number called. Calling Station The telephone number from which a Call originates. Cancellation of Order A Customer initiated request to discontinue processing a Service order, either in part or in its entirety, prior to its completion. Cancellation charges will be assessed for each Circuit-end or Dedicated Access line canceled from an order prior to its completion by the Company, under the following circumstances: (1) if the LEC has confirmed in writing to the Company that the Circuit-end or Dedicated Access line will be installed; or (2) if the Company has already submitted facilities orders to an interconnecting telephone company. Channel or Circuit A dedicated communications path between two or more points having a Bandwidth or Transmission Speed specified in this Tariff and selected by a Customer. Commission Idaho Public Utilities Commission Company BCN Telecom, Inc. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 7, 2004 Boise, Idaho BCN TELECOM, INC. Idaho P.U.C. Tariff No. 1 Original Page No. 12 Issued: April 7, 2004 Effective: April 7, 2004 Issued By: Richard M. Boudria, President BCN Telecom, Inc. 550 Route 202/206, 2nd Floor Bedminster, NJ 07921 Company Recognized National Holidays The following are Company Recognized National Holidays determined at the location of the originator of the Call: New Year's Day, Martin Luther King Day, President's Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veteran's Day, Thanksgiving Day, Christmas Day. The evening rate is used unless a lower rate would normally apply. When a Call begins in one rate period and ends in another, the rate in effect in each rate period applies to the portion of the Call occurring within that rate period. In the event that a minute is split between two rate periods, the rate in effect at the start of that minute applies. Customer The person, firm, corporation or governmental unit which orders Service and which is responsible for the payment of charges and for compliance with the Company's Tariff regulations. A Customer is considered to be an account for billing purposes. The term Customer also includes an entity that remains presubscribed to the Company Service after its account(s) are removed from the Company's billing system, subsequently continues to use Company's network, and is billed by a local exchange carrier for such use, or otherwise uses Service for which no other Customer is obligated to compensate Company. Customer Premises/Customer's Premises Locations designated by a Customer where Service is originated/terminated whether for its own communications needs or for the use of its resale customers. DCS DCS means Digital Cross-Connect System. Dedicated Access/Special Access Dedicated Local Access between the Customer's Premises or serving wire center and the Company's Point-of-Presence for origination or termination of Calls. DS-0 DS-0 means Digital Signal Level 0 Service and is a 64 Kbps signal. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 7, 2004 Boise, Idaho BCN TELECOM, INC. Idaho P.U.C. Tariff No. 1 Original Page No. 13 Issued: April 7, 2004 Effective: April 7, 2004 Issued By: Richard M. Boudria, President BCN Telecom, Inc. 550 Route 202/206, 2nd Floor Bedminster, NJ 07921 DS-1 DS-1 means Digital Signal Level 1 Service and is a 1.544 Mbps signal. DS-0 with VF Access DS-0 Service with VF Local Access facilities provides for the transmission of analog voice and/or data within 300 Hz to 3000 Hz frequency range. DS-0 with DDS Access DS-0 Service with DDS Access facilities provides for the transmission of digital data at speeds 2.4, 4.8, 9.6 or 56 Kbps. Due Date The Due Date is the date on which payment is due. Expedite A Service order initiated at the request of the Customer that is processed in a time period shorter than the Company's standard Service interval. FCC Federal Communications Commission Individual Case Basis (ICB) Individual Case Basis (ICB) determinations involve situations where complex Customer-specific Company arrangements are required to satisfactorily serve the Customer. The nature of such Service requirements makes it difficult or impossible to establish general tariff provisions for such circumstances. When it becomes possible to determine specific terms and conditions for such offerings, they will be offered pursuant to such terms and conditions. Installation The connection of a Circuit, Dedicated Access line, or port for new, changed or an additional Service. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 7, 2004 Boise, Idaho BCN TELECOM, INC. Idaho P.U.C. Tariff No. 1 Original Page No. 14 Issued: April 7, 2004 Effective: April 7, 2004 Issued By: Richard M. Boudria, President BCN Telecom, Inc. 550 Route 202/206, 2nd Floor Bedminster, NJ 07921 Interexchange Service Interexchange Service means that portion of a communications channel between a Company- designated Point-of-Presence in one exchange and a Point-of-Presence in another exchange. Interruption Interruption shall mean a condition whereby the Service or a portion thereof is inoperative, beginning at the time of notice by the Customer to Company that such Service is inoperative and ending at the time of restoration. Kbps Kilobits per second. LATA (Local Access Transport Area) A geographical area established for the provision and administration of communications Service of a local exchange company. Local Access Local Access means the Service between a Customer Premises and a Company designated Point-of-Presence. Local Access Provider Local Access Provider means an entity providing Local Access. Local Exchange Carrier (LEC) The local telephone utility that provides telephone exchange services. Mbps Megabits per second. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 7, 2004 Boise, Idaho BCN TELECOM, INC. Idaho P.U.C. Tariff No. 1 Original Page No. 15 Issued: April 7, 2004 Effective: April 7, 2004 Issued By: Richard M. Boudria, President BCN Telecom, Inc. 550 Route 202/206, 2nd Floor Bedminster, NJ 07921 Multiplexing Multiplexing is the sequential combining of lower bit rate Private Line Services onto a higher bit rate Private Line Service for more efficient facility capacity usage or vice versa. N/A Not available. Nonrecurring Charges Nonrecurring Charges are one-time charges. Payment Method The manner which the Customer designates as the means of billing charges for Calls using the Company's Service. Physical Change The modification of an existing Circuit, Dedicated Access line or port, at the request of the Customer, requiring some Physical Change or retermination. Point-of-Presence (POP) A Company-designated location where a facility is maintained for the purpose of providing access to its Service. Primary Route The route which, in the absence of Customer-designated routing or temporary re-routing, would be used by the Company in the provision of Service. Private Line A dedicated transmission channel furnished to a customer without intermediate switching arrangements for full-time customer use. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 7, 2004 Boise, Idaho BCN TELECOM, INC. Idaho P.U.C. Tariff No. 1 Original Page No. 16 Issued: April 7, 2004 Effective: April 7, 2004 Issued By: Richard M. Boudria, President BCN Telecom, Inc. 550 Route 202/206, 2nd Floor Bedminster, NJ 07921 Private Line Service A dedicated full-time transmission Service utilizing dedicated access arrangements. Rate Center A specified geographical location used for determining mileage measurements. Requested Service Date The Requested Service Date is the date requested by the Customer for commencement of Service and agreed to by the Company. Restore To make Service operative following an interruption by repair, reassignment, re-routing, substitution of component parts, or otherwise, as determined by the carrier(s) involved. Route Diversity Two channels which are furnished partially or entirely over two physically separate routes. Service Service means any or all Service(s) provided pursuant to this Tariff. Service Commitment Period The term elected by the Customer and stated on the Service order during which the Company will provide the Services subscribed to by the Customer. The term can be monthly or in the case of Private Line Services for a period of up to 5 years. Special Promotional Offerings Special trial offerings, discounts, or modifications of its regular Service offerings which the Company may, from time to time, offer to its Customers for a particular Service. Such offerings may be limited to certain dates, times, and locations. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 7, 2004 Boise, Idaho BCN TELECOM, INC. Idaho P.U.C. Tariff No. 1 Original Page No. 17 Issued: April 7, 2004 Effective: April 7, 2004 Issued By: Richard M. Boudria, President BCN Telecom, Inc. 550 Route 202/206, 2nd Floor Bedminster, NJ 07921 Start of Service Date The Requested Service Date or the date Service first is made available by the Company whichever is later. Tariff The current Intrastate Services Tariff and effective revisions thereto filed by the Company with the Commission. Twelve O'Clock In designated time, 12:00 a.m. refers to 12:00 Midnight and 12:00 p.m. refers to 12:00 Noon. Two-Way Conversation A Two-Way Conversation is a telephone conversation between or among two or more parties. VF VF is voice frequency or voice-grade Service designed for private-line Service. Normal transmission is in the 300 hertz to 3000 hertz frequency band. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 7, 2004 Boise, Idaho BCN TELECOM, INC. Idaho P.U.C. Tariff No. 1 Original Page No. 18 Issued: April 7, 2004 Effective: April 7, 2004 Issued By: Richard M. Boudria, President BCN Telecom, Inc. 550 Route 202/206, 2nd Floor Bedminster, NJ 07921 2. RULES AND REGULATIONS 2.1. Description and Limitations of Services 2.1.1. Intrastate Telecommunications Service ("Service") is the furnishing of Company communication Services contained herein between specified locations under the terms of this Tariff. 2.1.2. Any member of the general public (including any natural person or legally organized entity such as a corporation, partnership, or governmental body) is entitled to obtain Service under this Tariff, provided that the Company reserves the right to deny Service: (A) to any Customer that, in the Company's reasonable opinion, presents an undue risk of nonpayment and refuses to comply with the deposit requirements set forth in Section 2.7.3, (B) in circumstances in which the Company has reason to believe that the use of the Service would violate the provisions of this Tariff or any applicable law or if any applicable law restricts or prohibits provision of the Service, or (C) if insufficient facilities are available to provide the Service (in such cases Company shall make best efforts to accommodate the needs of all potential Customers by means of facility improvements or purchases, of capacity, if such efforts will, in the Company's opinion, provide the Company with a reasonable return on its expenditures), but only for so long as such unavailability exists. 2.1.3. Company, when acting at the Customer's request and as its authorized agent, will make reasonable efforts to arrange for Service requirements, such as special routing, Diversity, Alternate Access, or circuit conditioning. 2.1.4. Service is offered in equal access exchanges subject to the availability of facilities and the provisions of this Tariff. Company reserves the right to refuse to provide Service to or from any location where the necessary facilities and/or equipment are not available. 2.1.5. Company will not terminate or refuse service to any Customer for noncompliance with the rules and regulations set forth in Company's Tariff or Commission regulations without first having made reasonable efforts to obtain Customer compliance. Service may be discontinued after ten (10) days written notice to the Customer if: 2.1.5.A. the Customer is using the Service in violation of this Tariff; or 2.1.5.B. the Customer is using the Service in violation of the law or Commission or FCC rule, order, or regulation. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 7, 2004 Boise, Idaho BCN TELECOM, INC. Idaho P.U.C. Tariff No. 1 Original Page No. 19 Issued: April 7, 2004 Effective: April 7, 2004 Issued By: Richard M. Boudria, President BCN Telecom, Inc. 550 Route 202/206, 2nd Floor Bedminster, NJ 07921 2.1.6. Service begins on the date that billing becomes effective and is provided on the basis of a minimum period of at least one month, 24 hours per day. For the purposes of computing charges in this Tariff, a month is considered to have 30 days. 2.1.7. Any Customer desiring service terminated or changed shall give Company thirty (30) days notice in person, in writing, or by telephone, provided such notice does not violate contractual obligations or tariff provisions. 2.1.8. Nothing herein, or in any other provision of this Tariff, or in any marketing materials issued by the Company shall give any person any ownership, interest, or proprietary right in any code or 800 number issued by the Company to its Customers. 2.1.9. The Company reserves the right to discontinue furnishing Services or billing options, upon written notice, when necessitated by conditions beyond its control. Conditions beyond the Company's control include, but are not limited to, a Customer's having Call volume or a calling pattern that results, or may result, in network blockage or other Service degradation which adversely affects Service to the calling party, the Customer, or other Customers of the Company. 2.1.10. Except as otherwise provided in this Tariff or as specified in writing by the party entitled to receive Service, notice may be given orally or in writing to the persons whose names and business addresses appear on the executed Service Order and the effective date of any notice shall be the date of delivery of such notice, not the date of mailing. By written notice, Company or Customer may change the party to receive notice and/or the address to which such notice is to be delivered. In the event no Customer or Company address is provided in the executed Service Order, notice shall be given to the last known business address of Customer or, as appropriate. 2.2. Other Terms and Conditions 2.2.1. The name(s) of the Customer(s) desiring to use the Service must be stipulated in the Application for Service. 2.2.2. The Customer agrees to operate the Company provided equipment in accordance with instructions of the Company or the Company's agent. Failure to do so will void the Company liability for interruption of Service and may make Customer responsible for damage to equipment pursuant to Section 2.2.3 below. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 7, 2004 Boise, Idaho BCN TELECOM, INC. Idaho P.U.C. Tariff No. 1 Original Page No. 20 Issued: April 7, 2004 Effective: April 7, 2004 Issued By: Richard M. Boudria, President BCN Telecom, Inc. 550 Route 202/206, 2nd Floor Bedminster, NJ 07921 2.2.3. Customer agrees to return to the Company all Company-provided equipment delivered to Customer within five (5) days of termination of the Service in connection with which the equipment was used. Said equipment shall be in the same condition as when delivered to Customer, normal wear and tear only excepted. Customer shall reimburse the Company, upon demand, for any costs incurred by the Company due to Customer's failure to comply with this provision. 2.2.4. A Customer shall not use any service-mark or trademark of the Company or refer to the Company in connection with any product, equipment, promotion, or publication of the Customer without prior written approval of the Company. 2.2.5. The provision of Service will not create a partnership or joint venture between the Company and the Customer nor result in joint Service offerings to their respective Customers. 2.2.6. The rate or volume discount level applicable to a Customer for a particular Service or Services shall be the rate or volume discount level in effect at the beginning of the monthly billing period applicable to the Customer for the particular Service or Services. When a Service is subject to a minimum monthly charge, account charge, port charge or other Recurring Charge or Nonrecurring Charge for both intrastate and interstate Service, only one such charge shall apply per account and that charge shall be the interstate charge. 2.2.7. Service requested by Customer and to be provided pursuant to this Tariff shall be requested on Company Service Order forms in effect from time to time or Customer's forms accepted in writing by an authorized headquarters representative of the Company (collectively referred to as "Service Orders"). 2.2.8. If an entity other than the company (e.g., another carrier or a supplier) imposes charges on the Company in connection with a Service that entity's charges will be passed through to the Customer. 2.2.9. The Service Commitment Period for any Service shall be established by the Service Order relevant thereto and commence on the Start of Service Date. Upon expiration, each Service Commitment Period for such Service shall automatically be extended subject to written notice of termination by either Company or Customer as of a date not less than thirty (30) days after delivery of said notice to the other. The charges for Interexchange Service during any such extension shall not exceed the then current Company month-to-month charges applicable to such Service. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 7, 2004 Boise, Idaho BCN TELECOM, INC. Idaho P.U.C. Tariff No. 1 Original Page No. 21 Issued: April 7, 2004 Effective: April 7, 2004 Issued By: Richard M. Boudria, President BCN Telecom, Inc. 550 Route 202/206, 2nd Floor Bedminster, NJ 07921 2.3. Liability 2.3.1. Except as provided otherwise in this Tariff, the Company shall not be liable to Customer or any other person, firm or entity for any failure of performance hereunder if such failure is due to any cause or causes beyond the reasonable control of the Company. Such causes shall include, without limitation, acts of God, fire, explosion, vandalism, cable cut, storm or other similar occurrence, any law, order, regulation, direction, action or request of the United States government or of any other government or of any civil or military authority, national emergencies, insurrections, riots, wars, strikes, lockouts or work stoppages or other labor difficulties, supplier failures, shortages, breaches or delays, or preemption of existing Services to restore service in compliance with Part 64, Subpart D, Appendix A, of the FCC's Rules and Regulations. 2.3.2. With respect to the Services contained herein and except an otherwise provided herein, the Company's liability shall not exceed an amount equal to the charge applicable to a one minute Call to the Called Station at the time the affected Call was made. If the initial minute rate is higher than the additional minute rate, the higher rate shall apply. For those Services with monthly recurring charges, the Company's liability is limited to an amount equal to the proportionate monthly recurring charges for the period during which Service was affected. 2.3.3. The Company is not liable for any act or omission of any other company or companies (including any Company affiliate that is a participating or concurring carrier) furnishing a portion of the Service or facilities, equipment, or Services associated with such Service. 2.3.4. The Customer is responsible for taking all necessary legal steps for interconnecting the Customer provided terminal equipment with the Company facilities. The Customer shall ensure that the signals emitted into the Company's network do not damage Company equipment, injure personnel or degrade Service to other Customers. The Customer is responsible for securing all licenses, permits, and other arrangements necessary for such interconnection. In addition, the customer shall comply with applicable LEC signal power limitations. 2.3.5. The Company may rely on Local Exchange Carriers or other third parties for the performance of other Services such as Local Access. Upon Customer request and execution and delivery of appropriate authorizing documents, the Company may act as agent for Customer in obtaining such other Services. Customer's liability for charges hereunder shall not be reduced by untimely Installation or non-operation of Customer provided facilities and equipment. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 7, 2004 Boise, Idaho BCN TELECOM, INC. Idaho P.U.C. Tariff No. 1 Original Page No. 22 Issued: April 7, 2004 Effective: April 7, 2004 Issued By: Richard M. Boudria, President BCN Telecom, Inc. 550 Route 202/206, 2nd Floor Bedminster, NJ 07921 2.3.6. The failure to give notice of default, to enforce or insist upon compliance with any of the terms or conditions herein, the waiver of any term or conditions herein, or the granting of an extension of time for performance by the Company or the Customer shall not constitute the permanent waiver of any term or condition herein. Each of the provisions shall remain at all time in full force and effect until modified in writing. 2.3.7. The Company shall not be liable to the Customer or any other person, firm or entity in any respect whatsoever as a result of mistakes, accidents, errors, omissions, interruptions, delays, or defects in Service (collectively "Defects"). Defects caused by or contributed to, directly or indirectly, by any act or omission of Customer or its customers, affiliates, agents, representatives, invitees, licensees, successors or assigns or which arise from or are caused by the use of facilities or equipment of Customer or related parties shall not result in the imposition of any liability whatsoever upon the Company, and Customer shall pay to the Company any reasonable costs, expenses, damages, fees or penalties incurred by the Company as a result thereof, including penalties incurred by the Company as a result thereof, including costs of Local Access Providers' labor and materials. In addition, all or a portion of the Service may be provided over facilities of third parties, or sold by third parties, and the Company shall not be liable to Customer or any other person, firm or entity in any respect whatsoever arising out of Defects caused by such third parties. THE COMPANY SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, SPECIAL, ACTUAL, PUNITIVE OR ANY OTHER DAMAGES, OR BUSINESS INTERRUPTION, FOR ANY LOST PROFITS OF ANY KIND OR NATURE WHATSOEVER ARISING OUT OF ANY DEFECTS OR ANY OTHER CAUSE. THE COMPANY'S LIABILITY, IF ANY, WITH REGARD TO THE DELAYED INSTALLATION OF THE COMPANY'S FACILITIES OR COMMENCEMENT OF SERVICE SHALL NOT EXCEED $1,000. THIS WARRANTY AND THESE REMEDIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES OR REMEDIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN THE EVENT OF AN INTERRUPTION IN SERVICE OR ANY DEFECT IN THE SERVICE WHATSOEVER, NEITHER COMPANY NOR ANY AFFILIATED OR UNAFFILIATED THIRD PARTY, THIRD PARTY PROVIDER OR OPERATOR OF FACILITIES EMPLOYED IN THE PROVISION OF THE SERVICE SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, SPECIAL, ACTUAL, PUNITIVE OR ANY OTHER DAMAGES, OR FOR ANY LOST PROFITS OF ANY KIND OR NATURE WHATSOEVER. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 7, 2004 Boise, Idaho BCN TELECOM, INC. Idaho P.U.C. Tariff No. 1 Original Page No. 23 Issued: April 7, 2004 Effective: April 7, 2004 Issued By: Richard M. Boudria, President BCN Telecom, Inc. 550 Route 202/206, 2nd Floor Bedminster, NJ 07921 2.3.8. In the event parties other than Customer (e.g., Customer's customers) shall have use of the Service directly or indirectly through Customer, then Customer agrees to forever indemnify and hold Company and any affiliated or unaffiliated third-party, third-party provider or operator of facilities employed in provision of the Service harmless from and against any and all claims, demands, suits, actions, losses, damages, assessments or payments which may be asserted by said parties arising out of or relating to any Defects. 2.3.9. In the event that Company is required to perform a Circuit redesign due to inaccurate information provided by the Customer; or, circumstances in which such costs and expenses are caused by the Customer or reasonably incurred by the Company for the benefit of the Customer, the Customer is responsible for the payment of all such charges. 2.3.10. Acceptance by the Commission of the liability provisions contained in this Tariff does not constitute its determination that the limitation of liability imposed by the Company should be upheld in a court of law, but the recognition that, as it is the duty of the courts to adjudicate negligence claims and rights to recover damages therefor, so it is the duty of the courts to determine the validity of the exculpatory provisions of this Tariff. 2.4. Cancellation of Service by a Customer 2.4.1. If a Customer cancels a Service Order before the Service begins, before completion of the Minimum Period, or before completion of some other period mutually agreed upon by the Customer and the Company, a charge will be levied upon the Customer for the nonrecoverable portions of expenditures or liabilities incurred expressly on behalf of the Customer by the Company and not fully reimbursed by Installation and monthly charges. If, based on a Service Order by a Customer, any construction has either begun or been completed, but no Services provided, the nonrecoverable costs of such construction shall be borne by the Customer. 2.4.2. Upon thirty (30) days' prior written notice, either Customer or Company shall have the right, without cancellation charge or other liability, to cancel the affected portion of the Service, if the Company is prohibited by governmental authority from furnishing said portion, or if any material rate or term contained herein and relevant to the affected Service is substantially changed by order of the highest court of competent jurisdiction to which the matter is appeal, the Federal Communications Commission, or other local, state or federal government authority. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 7, 2004 Boise, Idaho BCN TELECOM, INC. Idaho P.U.C. Tariff No. 1 Original Page No. 24 Issued: April 7, 2004 Effective: April 7, 2004 Issued By: Richard M. Boudria, President BCN Telecom, Inc. 550 Route 202/206, 2nd Floor Bedminster, NJ 07921 2.5. Cancellation for Cause by the Company 2.5.1. Upon nonpayment of any sum owing to the Company for a period of twenty (20) days after the mailing date of the original unpaid bill, or upon a violation of any of the provisions governing the furnishing of Service under this Tariff after having made a reasonable effort to obtain Customer compliance, the Company may, upon ten (10) days written notification to the Customer, except in extreme cases, without incurring any liability, immediately discontinue the furnishing of such Service. The written termination notice will be distinguishable and separate from the regular monthly bill for service. Under no circumstances shall service be terminated before twenty (20) days after the mailing date of the original unpaid bill. Customer shall be deemed to have canceled Service as of the date of such disconnection and shall be liable for any cancellation charges set forth in this Tariff. 2.5.2. Without incurring any liability, the Company may discontinue the furnishing of Service(s) to a Customer immediately and without notice only where a dangerous condition is found to exist or for theft or illegal use of service. In addition, Company shall may discontinue service with ten (10) days written notice, under the following circumstances: 2.5.2.A. if the Customer refuses to furnish information to the Company regarding the Customer's credit-worthiness; 2.5.2.B. if the Customer provides false information to the Company regarding the Customer's identity, address, credit-worthiness, past or current use of Customer communications Services, or its planned use of the Company Service(s); 2.5.2.C. if the Customer states that it will not comply with a request of the Company for reasonable security for the payment for Service(s); 2.5.2.D. if the Customer has been given ten business days written notice in a separate mailing by the Company of any past due amount (which remains unpaid in whole or in part) for any of the Company's communications Services to which the Customer either subscribes or had subscribed or used; 2.5.2.E. immediately upon written notice to the Customer of any sum thirty (30) days past due; or 2.5.2.F. in the event of unauthorized use. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 7, 2004 Boise, Idaho BCN TELECOM, INC. Idaho P.U.C. Tariff No. 1 Original Page No. 25 Issued: April 7, 2004 Effective: April 7, 2004 Issued By: Richard M. Boudria, President BCN Telecom, Inc. 550 Route 202/206, 2nd Floor Bedminster, NJ 07921 2.5.3. Following the disconnection of service for any of these reasons, the Company or the local exchange utility acting as Company agent, will notify the telephone number end- user/customer that service was disconnected and why. The notice will include all reasons for the disconnection and will include a toll-free number where an end- user/customer can obtain additional information. Notice shall be deemed given upon deposit, postage prepaid, in the U.S. Mail to end-user's/customer's last known address and in compliance with the Commission's rules. 2.5.4. The discontinuance of Service(s) by the Company pursuant to this Section does not relieve the Customer of any obligations to pay the company for charges due and owing for Service(s) furnished up to the time of discontinuance. The remedies set forth herein shall not be exclusive and the Company shall at all times be entitled to all rights available to it under either law or equity. 2.6. Use of Service 2.6.1. The Services offered herein may be used for any lawful purpose, including residential, business, governmental, or other use. There are no restrictions on sharing or resale of Services. However, the Customer remains liable for all obligations under this Tariff notwithstanding such sharing or resale and regardless of the Company's knowledge of same. The Company shall have no liability to any person or entity other than the Customer and only as set forth in Section 2.3. The Customer shall not use nor permit others to use the Service in a manner that could interfere with Services provided to others or that could harm the facilities of the Company or others. 2.6.2. Service furnished by the Company may be arranged for joint use or authorized use. The joint user or Authorized User shall be permitted to use such Service in the same manner as the Customer, but subject to the following: 2.6.2.A. One joint user or Authorized User must be designated as the Customer. 2.6.2.B. All charges for the Service will be computed as if the Service were to be billed to one Customer. The joint user or Authorized User which has been designated as the Customer will be billed for all components of the Service and will be responsible for all payments to the Company. In the event that the designated Customer fails to pay the Company, each joint user or Authorized User shall be liable to the Company for all charges incurred as a result of its use of the Company's Service. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 7, 2004 Boise, Idaho BCN TELECOM, INC. Idaho P.U.C. Tariff No. 1 Original Page No. 26 Issued: April 7, 2004 Effective: April 7, 2004 Issued By: Richard M. Boudria, President BCN Telecom, Inc. 550 Route 202/206, 2nd Floor Bedminster, NJ 07921 2.6.3. In addition to the other provisions in this Tariff, Customers reselling company Services shall be responsible for all interaction and interface with their own subscribers or customers. The provision of the Service will not create a partnership or joint venture between Company and Customer nor result in a joint communications Service offering to the Customers of either the Company or the Customer. 2.6.4. Service furnished by the Company shall not be used for any unlawful or fraudulent purposes. 2.6.5. The Customer will be billed directly by the LEC for certain Dedicated Access arrangements selected by the Customer for the provisioning of direct access arrangements. In those instances where the Company at the Customer's request may act as agent in the ordering of such arrangements, the Company will bill the Customer Local Access charges. 2.7. Payment Arrangements 2.7.1. The Customer is responsible for payment of all charges for Services furnished to the Customer or its joint or Authorized Users. This responsibility is not changed due to any use, misuse, or abuse of the Customer's Service or Customer provided equipment by third parties, the Customer's employees, or the public. 2.7.2. The Company's bills are due upon receipt. Amounts not paid within 30 days from the Due Date of the invoice will be considered past due. Customers will be assessed a late fee on past due amounts in the amount of one and one-half percent (1 1/2 %) per month; however, the late penalty fee will not be assessed on unpaid penalty charges and any payment received shall first be applied to the bill for services rendered. If a Customer presents an undue risk of nonpayment at any time, the Company may require that Customer to pay its bills within a specified number of days and to make such payments in cash or the equivalent of cash. 2.7.3. With regard to the Company's deposit policy, in determining whether a Customer presents an undue risk of nonpayment, the Company shall consider the following factors: (A) the Customer's payment history (if any) with the Company and its affiliates, (B) Customer's ability to demonstrate adequate ability to pay for the Service, (C) credit and related information provided by Customer, lawfully obtained from third parties or publicly available, and (D) information relating to Customer's management, owners and affiliates (if any). For end users or Customers whom the Company believes a deposit is necessary, Company reserves the right to collect an amount not to exceed one (1) month's estimated charges as a deposit for service. This will be applied against the next month's charges and, if necessary, a new deposit will be collected for the next month. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 7, 2004 Boise, Idaho BCN TELECOM, INC. Idaho P.U.C. Tariff No. 1 Original Page No. 27 Issued: April 7, 2004 Effective: April 7, 2004 Issued By: Richard M. Boudria, President BCN Telecom, Inc. 550 Route 202/206, 2nd Floor Bedminster, NJ 07921 2.7.4. Disputes with respect to charges must be presented to the Company in writing within thirty days from the date the invoice is rendered or such invoice will be deemed to be correct and binding on the Customer. 2.7.5. If a LEC has established or establishes a Special Access surcharge, the Company will bill the surcharge beginning on the effective date of such surcharge for Special Access arrangements presently in Service. The Company will cease billing the Special Access surcharge upon receipt of an Exemption Certificate or if the surcharge is removed by the LEC. 2.7.6. In the event the Company incurs fees or expenses, including attorney's fees, in collecting, or attempting to collect, any charges owed the Company, the Customer will be liable to the Company for the payment of all such fees and expenses reasonably incurred. 2.8. Assignment 2.8.1. The obligations set forth in this Tariff shall be binding upon and inure to the benefit of the parties hereto and their respective successors or assigns, provided, however, the Customer shall not assign or transfer its rights or obligations without the prior written consent of the Company. 2.9. Tax and Fee Adjustments 2.9.1. All stated charges in this Tariff are computed by the Company exclusive of any federal, state, or local use, excise, gross receipts, sales or privilege taxes, duties, fees, or similar liabilities (other than general income or property taxes) whether charged to or against the Company or its Customer. Such taxes, fees, etc. shall be paid by the Customer in addition to the charges stated in this Tariff. All such taxes, duties, and fees shall each be shown as a separate line item on the Customer's monthly invoice. 2.9.2. A surcharge is imposed on all charges for Service originating at addresses in states which levy a gross receipts tax on Company's operations. This surcharge is composed of a factor of the gross receipts tax and taxes imposed directly or indirectly upon Company as measured by the gross receipts payments or revenues of interstate access charges will be shown as a separate line item on the Customer's monthly invoice. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 7, 2004 Boise, Idaho BCN TELECOM, INC. Idaho P.U.C. Tariff No. 1 Original Page No. 28 Issued: April 7, 2004 Effective: April 7, 2004 Issued By: Richard M. Boudria, President BCN Telecom, Inc. 550 Route 202/206, 2nd Floor Bedminster, NJ 07921 2.9.3. When any municipality, or other political subdivision, local agency of government, or department of public utilities imposes upon and collects from the Company a gross receipts tax, occupation tax, license tax, permit fee, franchise fee or regulatory fee, such taxes and fees shall, insofar as practicable, be billed pro rata to the Company's Customers receiving service within the territorial limits of such municipality, other political subdivision, local agency of government, or public utility commission. 2.9.4. The Company may adjust its rates and charges or impose additional rates and charges on its Customers in order to recover amount it is required by governmental or quasi- government authorities to collect from or pay to others in support of statutory or regulatory programs. Examples of such programs include, but are not limited to, the Universal Service Fund, the Primary Interexchange Carrier Charge, and compensation to payphone service providers for use of their payphones to access the Company's services. The Telecommunications Relay Service (TRS) assessment cannot be recovered as a separate surcharge, however, the Company may increase rates to recover this assessment. 2.10. Method for Calculation of Airline Mileage 2.10.1. The airline mileage between two cities can be calculated using the Vertical (V) and Horizontal (H) coordinates of the serving wire centers associated with the Company's POP locations. The method for calculating the airline mileage is obtained by reference to AT&T's Tariff F.C.C. No. 10, using the following formula: the square root of: (V1-V2)2 + (H1-H2)2 10 where V1 and H1 correspond to the V & H coordinates of City 1 and V2 and H2 correspond to the V & H coordinates of City 2. Example: V H City 1 5004 1406 City 2 5987 3424 the square root of: (5004-5987)2 + (1406-3424)2 10 The result is 709.83 miles. Any fractional miles are rounded to the next higher whole number; therefore, the airline mileage for this example is 710 miles. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 7, 2004 Boise, Idaho BCN TELECOM, INC. Idaho P.U.C. Tariff No. 1 Original Page No. 29 Issued: April 7, 2004 Effective: April 7, 2004 Issued By: Richard M. Boudria, President BCN Telecom, Inc. 550 Route 202/206, 2nd Floor Bedminster, NJ 07921 2.11. Time of Day Rate Periods 2.11.1. Time of Day Rate Periods are determined by the time of day at the location of the Calling Station. The rates shown in Section 4 apply as follows: DAY: From 8:00 AM to 5:00 PM Monday - Friday EVENING: From 5:00 PM to 11:00 PM Monday - Friday and Sunday NIGHT/ WEEKEND: From 11:00 PM to 8:00 AM Everyday From 8:00 AM to 11:00 PM Saturday From 8:00 AM to 5:00 PM Sunday 2.12. Special Customer Arrangements 2.12.1. In cases where a Customer requests a special or unique arrangement which may include engineering, conditioning, Installation, construction, facilities, assembly, purchase or lease of facilities and/or other special Services not offered under this Tariff, the Company, at this option, may provide the requested Services. Appropriate recurring charges and/or Nonrecurring Charges and other terms and conditions will be developed for the Customer for the provisioning of such arrangements. 2.13. Inspection 2.13.1. The Company may, upon notice, make such tests and inspections as may be necessary to determine that the requirements of this Tariff are being complied with in the Installation, operation or maintenance of Customer or the Company equipment. The Company may interrupt the Service at any time, without penalty to the Company, should Customer violate any provision herein. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 7, 2004 Boise, Idaho BCN TELECOM, INC. Idaho P.U.C. Tariff No. 1 Original Page No. 30 Issued: April 7, 2004 Effective: April 7, 2004 Issued By: Richard M. Boudria, President BCN Telecom, Inc. 550 Route 202/206, 2nd Floor Bedminster, NJ 07921 2.14. Credit Allowance 2.14.1. Credit allowance for the interruption of Service is subject to the general liability provisions set forth in this Tariff. Customers shall receive no credit allowance for the interruption of Service which is due to the Company's testing or adjusting, negligence of the Customer, or to the failure of channels or equipment provided by the Customer. The Customer must notify the Company when the Customer is aware of any interruption in Service for which a credit allowance is desired. Credits are applicable only to that portion of Service interrupted. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 7, 2004 Boise, Idaho BCN TELECOM, INC. Idaho P.U.C. Tariff No. 1 Original Page No. 31 Issued: April 7, 2004 Effective: April 7, 2004 Issued By: Richard M. Boudria, President BCN Telecom, Inc. 550 Route 202/206, 2nd Floor Bedminster, NJ 07921 3. DESCRIPTION OF SERVICES 3.1. Wide Area ("WATS") and Message ("MTS") Toll Services 3.1.1. The Company offers WATS and MTS intrastate interexchange long distance service utilizing switched or dedicated access arrangements between the Customer's Premises and the Company's facilities for call origination. Call termination is completed through a combination of Company facilities and LEC switched access arrangements. 3.2. Switched Inbound Service 3.2.1. Switched inbound service permits inward calling (via 800 codes) to a specific location utilizing premium switched, Feature Group D access on both ends. 3.3. Dedicated Inbound Service 3.3.1. Dedicated inbound service permits inward calling (via 800 codes) to a specific location featuring the use of a dedicated, special access type connection on the terminating end. The Customer shall be responsible for all LEC charges in addition to the Recurring, Non-recurring and Usage charges set forth hereinafter. 3.4. Switched Outbound Service 3.4.1. Switched outbound services permits outward calling utilizing premium switched Feature Group D access on both the originating and terminating ends. 3.5. Dedicated Outbound Service 3.5.1. Dedicated outbound service permits outward calling to stations in diverse service areas. Dedicated outbound service is distinguished from other services by the existence of a dedicated, special access connection on one end. The Customer shall be responsible for all LEC charges in addition to the Recurring, Non-recurring and Usage charges set forth hereinafter. 3.6. Calling Card Service 3.6.1. The Company's Calling Card Service permits Customers to place long distance calls utilizing Company issued Calling Cards for billing purposes. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 7, 2004 Boise, Idaho BCN TELECOM, INC. Idaho P.U.C. Tariff No. 1 Original Page No. 32 Issued: April 7, 2004 Effective: April 7, 2004 Issued By: Richard M. Boudria, President BCN Telecom, Inc. 550 Route 202/206, 2nd Floor Bedminster, NJ 07921 3.7. Timing of Calls 3.7.1. Long distance usage charges are based on the actual usage of the Company network. Chargeable time begins when a connection is established between the Calling Station and the Called Station. Chargeable time ends when either party "hangs up" thereby releasing the network connection. 3.7.2. Unless otherwise specified in this Tariff, the minimum call duration for billing purposes is eighteen (18) seconds. In addition, unless otherwise specified in this Tariff, usage is measured thereafter in six (6) second increments and rounded to the next higher six (6) second period. 3.8. Minimum Call Completion Rate 3.8.1. A Customer can expect a call completion rate of not less than 90% during peak use periods for all Feature Group D services. 3.9 Prepaid Calling Card 3.9.1. This service permits use of Prepaid Calling Cards for placing long distance calls. Customers may purchase calling cards at a variety of retail outlets or through distribution channels. Calling Cards are available at a variety of face values ranging from five dollars ($5.00) in one dollar ($1.00) increments. Service is accessed using the toll-free number printed on the card. The caller is prompted by an automated voice response system to enter an Authorization Code, and then to enter the terminating telephone number. The Company’s processor tracks the call duration on a real time basis to determine the number of Telecom Units consumed. The total consumed Telecom Units for each call is deducted from the remaining Telecom Unit balance on the Customer’s Prepaid Calling Card. 3.9.2. All cards must be charged against a Prepaid Calling Card that has a sufficient Telecom Unit balance. A Customer’s call will be interrupted with an announcement when the balance is about to be depleted. 3.9.3. In order to continue the call, the Customer can either call the toll-free number on the back of the calling card and “recharge” the balance on the card using a nationally recognized credit card, or the Customer can throw the card away and purchase a new one. Calls in progress will be terminated by the Company if the balance on the calling card is insufficient to continue the call and the Customer fails to enter the number of another valid Prepaid Calling Card prior to termination. 3.9.4. A card will expire twelve (12) months from the date of purchase, or the date of last recharge, whichever is later. The Company will not refund unused balances. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 7, 2004 Boise, Idaho BCN TELECOM, INC. Idaho P.U.C. Tariff No. 1 Original Page No. 31.1 Issued: April 7, 2004 Effective: April 7, 2004 Issued By: Richard M. Boudria, President BCN Telecom, Inc. 550 Route 202/206, 2nd Floor Bedminster, NJ 07921 3.9.5. A credit allowance is applicable to calls that are interrupted due to poor transmission, one-way transmission, or involuntary disconnection of a call. To receive the proper credit, the Customer must notify the Company at the designated toll-free customer service number printed on the Prepaid Calling Card and furnish the called number, the trouble experienced (e.g. cut-off, noisy circuit, etc.), and the approximate time that the call was placed. 3.9.6. When a call charged to the Prepaid Calling Card is interrupted due to cut-off, one-way transmission, or poor transmission conditions, the Customer will receive a credit equivalent of one Telecom Unit. 3.9.7. Credit allowances for calls do not apply for interruptions not reported promptly to the Company or interruptions that are due to the failure of power, equipment or systems not provided by the Company. 3.9.8. Credit for failure of service shall be allowed only when such failure is caused by or occurs due to causes within the control of the Company. 3.9.9. The Company will block all calls beginning with the NPA “900" and NXX “976" call, therefor such calls can not be completed. 3.10. Directory Assistance 3.10.1. Access to long distance directory assistance is obtained by dialing 1 + 555-1212 for listings within the originating area code and 1 + (area code) + 555-1212 for other listings. When more than one number is requested in a single call, a charge will apply for each number requested. A charge will be applicable for each number requested, whether or not the number is listed or published. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 7, 2004 Boise, Idaho BCN TELECOM, INC. Idaho P.U.C. Tariff No. 1 Original Page No. 32 Issued: April 7, 2004 Effective: April 7, 2004 Issued By: Richard M. Boudria, President BCN Telecom, Inc. 550 Route 202/206, 2nd Floor Bedminster, NJ 07921 4. RATES AND CHARGES 4.1. Usage Rates 4.1.1. The following are the per minute usage charges which apply to all calls. These charges are in addition to the Non-recurring Charges and Recurring Charges referred to herein. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 7, 2004 Boise, Idaho BCN TELECOM, INC. Idaho P.U.C. Tariff No. 1 Original Page No. 33 Issued: April 7, 2004 Effective: April 7, 2004 Issued By: Richard M. Boudria, President BCN Telecom, Inc. 550 Route 202/206, 2nd Floor Bedminster, NJ 07921 4.2. Switched Inbound Usage Rates 4.2.1. Rate Plan A BUSINESS DAY EVENING/NIGHT/WEEKEND Mileage Initial 18 Seconds Additional 6 Seconds All 0.0489 0.0163 4.2.2. Rate Plan B Reserved for future use. 4.2.3. Rate Plan C BUSINESS DAY EVENING/NIGHT/WEEKEND Mileage Initial 60 Seconds Additional 60 Seconds ALL 0.307 0.307 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 7, 2004 Boise, Idaho BCN TELECOM, INC. Idaho P.U.C. Tariff No. 1 Original Page No. 34 Issued: April 7, 2004 Effective: April 7, 2004 Issued By: Richard M. Boudria, President BCN Telecom, Inc. 550 Route 202/206, 2nd Floor Bedminster, NJ 07921 4.3. Dedicated Inbound Usage Rates 4.3.1. Rate Plan A BUSINESS DAY EVENING/NIGHT/WEEKEND Mileage Initial 18 Seconds Additional 6 Seconds All 0.0272 0.0091 4.3.2. Rate Plan B Reserved for future use. 4.3.3. Rate Plan C BUSINESS DAY EVENING/NIGHT/WEEKEND Mileage Initial 60 Seconds Additional 60 Seconds ALL 0.312 0.312 Customers incur a $10.00 per month per number service charge. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 7, 2004 Boise, Idaho BCN TELECOM, INC. Idaho P.U.C. Tariff No. 1 Original Page No. 35 Issued: April 7, 2004 Effective: April 7, 2004 Issued By: Richard M. Boudria, President BCN Telecom, Inc. 550 Route 202/206, 2nd Floor Bedminster, NJ 07921 4.4. Switched Outbound Usage Rates 4.4.1. Rate Plan A BUSINESS DAY EVENING/NIGHT/WEEKEND Mileage Initial 18 Seconds Additional 6 Seconds All 0.0484 0.0161 4.4.2. Rate Plan B Reserved for future use. 4.4.3. Rate Plan C BUSINESS DAY EVENING/NIGHT/WEEKEND Mileage Initial 60 Seconds Additional 60 Seconds ALL 0.307 0.307 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 7, 2004 Boise, Idaho BCN TELECOM, INC. Idaho P.U.C. Tariff No. 1 Original Page No. 36 Issued: April 7, 2004 Effective: April 7, 2004 Issued By: Richard M. Boudria, President BCN Telecom, Inc. 550 Route 202/206, 2nd Floor Bedminster, NJ 07921 4.5. Dedicated Outbound Usage Rates 4.5.1. Rate Plan A BUSINESS DAY EVENING/NIGHT/WEEKEND Mileage Initial 18 Seconds Additional 6 Seconds ALL 0.0272 0.0091 4.5.2. Rate Plan B Reserved for future use. 4.5.3. Rate Plan C BUSINESS DAY EVENING/NIGHT/WEEKEND Mileage Initial 60 Seconds Additional 60 Seconds ALL 0.191 0.191 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 7, 2004 Boise, Idaho BCN TELECOM, INC. Idaho P.U.C. Tariff No. 1 Original Page No. 37 Issued: April 7, 2004 Effective: April 7, 2004 Issued By: Richard M. Boudria, President BCN Telecom, Inc. 550 Route 202/206, 2nd Floor Bedminster, NJ 07921 4.6. Calling Card Usage Rates 4.6.1. Rate Plan A BUSINESS DAY EVENING/NIGHT/WEEKEND Mileage Initial 60 Seconds Additional 60 Seconds All 0.25 0.25 4.6.2. Rate Plan B - Travel Card Reserved for future use. 4.6.3. Rate Plan C - Travel Card BUSINESS DAY EVENING/NIGHT/WEEKEND Mileage Initial 60 Seconds Additional 60 Seconds ALL 0.20 0.20 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 7, 2004 Boise, Idaho BCN TELECOM, INC. Idaho P.U.C. Tariff No. 1 Original Page No. 38 Issued: April 7, 2004 Effective: April 7, 2004 Issued By: Richard M. Boudria, President BCN Telecom, Inc. 550 Route 202/206, 2nd Floor Bedminster, NJ 07921 4.7. Recurring Charges 4.7.1. Reserved for future use. 4.8. Non-recurring Charges 4.8.1. Reserved for future use. 4.9. Special Promotional Offering 4.9.1. The Company may from time to time engage in Special Promotional Offerings or Trial Service Offerings limited to certain dates, times or locations designed to attract new subscribers or increase subscriber usage when approved by Commission. Company will not have special promotional offerings for more than 90 days in any 12 month period. In all such cases, the rates charged will not exceed those specified in Section 4 hereof. 4.10. Emergency Calls 4.10.1. Customer shall configure its PBX or other switch vehicle from which a customer places a call so that 911 emergency calls, where available, and similar emergency calls will be automatically routed to the emergency answering point for the geographical location where the call originated without the intervention of Company. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 7, 2004 Boise, Idaho BCN TELECOM, INC. Idaho P.U.C. Tariff No. 1 Original Page No. 39 Issued: April 7, 2004 Effective: April 7, 2004 Issued By: Richard M. Boudria, President BCN Telecom, Inc. 550 Route 202/206, 2nd Floor Bedminster, NJ 07921 4.11. Payphone Use Service Charge 4.11.1. A Payphone Use Service Charge applies to each completed interLATA and intraLATA non-sent paid message made over a pay phone owned by a utility or Customer Owned Pay Telephone (COPT) Service. This includes calling card service, collect calls, calls billed to a third number, completed calls to Directory Assistance and Prepaid Card Service calls. This charge is collected on behalf of the pay phone owner. Plan A $0.30 per call Plan B Reserved for future use. Plan C $0.35 per call 4.12. Prepaid Calling Cards $.25 per telecom unit Cards will be decremented by one Telecom Unit for each minute or fractional part of a minute for intrastate calls. These rates apply twenty-four hours per day, seven days per week. 4.13. Directory Assistance Plan A Reserved for future use. Plan B Reserved for future use. Plan C $0.95 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 7, 2004 Boise, Idaho