Neutral Tandem-Idaho LLC Price List No 2.pdf

NEUTRAL TANDEM-IDAHO, LLC Idaho P.U.C. Price List No.2
Original Sheet No.1
This informational price list, Idaho P. U. C. Price List No.2, replaces in its entirety, the Company's tarif
Idaho P. u.c. No 2, which is currently onfile with the Commission.
NEUTRAL TANDEM-IDAHO, LLC
REGULATIONS AND SCHEDULE OF CHARGES APPLYING
TO INTRASTATE INTEREXCHANGE TELECOMMUNICATIONS SERVICES
WITHIN THE STATE OF IDAHO
This price list contains the descriptions, regulations, and rates applicable to the provision of intrastate
interexchange telecommunications services provided by Neutral Tandem-Idaho, LLC ("Company"). This
price list is on file with the Idaho Public Utilties Commission and copies may be inspected during normal
business hours at the Company's principal place of business at 550 West Adams Street, Suite 900, Chicago,
Ilinois 60661.
Richard L. Monto, General Counsel
550 West Adams Street, Suite 900
Chicago, Ilinois 60661
Effective: November 23,2010
Idaho Public Utilities Commission
Offce of the Secretary
ACCEPTED FOR FILING
NOV 2 3 2010
Issued: November 22, 2010
Boise, Idaho
NEUTRAL TANDEM-IDAHO, LLC Idaho P.U.C. Price List No.2
Original Sheet No.2
TABLE OF CONTENTS
Page
Table of Contents ........................................................................................................................2
Explanation of Revision Marks..................................................................................................... 3
Application of Price List................................................................................................................ 4
Applicability of Regulations........................................................................................................... 4
Price List Format......................................................................................................................... .. 5
Section 1: Technical Terms and Abbreviations ............................................................................6
Section 2: Rules and Regulations............................................................................................... 15
Section 3: Description of Services.............................................................................................. 32
Section 4: Rates and Charges.................................................................................................... 40
Issued: November 22, 2010 Effective: November 23,2010
Richard L. Monto, General Counsel
550 West Adas Street, Suite 900
Chicago, Ilinois 6066 i
Idaho Public Utilities Commission
Offce of the Secretary
ACCEPTED FOR FILING
NOV 2 3 2010
Boise, Idaho
NEUTRAL TANDEM-IDAHO, LLC Idaho P.U.C. Price List No.2
Original Sheet No.3
EXPLANATION OF REVISION MARKS
The following symbols shall be used in this price list for the purpose indicated below:
c
o
To signify a regulation that has been changed
To signify a rate or regulation that has been discontinued
To signify a rate that has been increased
M To signify a move in the location of text
N To signify a new rate or regulation
R To signify a rate that has been reduced
S To signify a matter that has been reissued
T To signify a change in the text that has not affected a change in neither a
rate nor a regulation.
Issued: November 22,2010 Effective: November 23,2010
Richard L. Monto, General Counsel
550 West Adams Street, Suite 900
Chicago, Ilinois 60661
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
NOV 2 3 2010
Boise. Idaho
NEUTRAL TANDEM-IDAHO, LLC Idaho P.U.C. Price List No.2
Original Sheet No.4
APPLICATION OF PRICE LIST
This price list sets forth the services offerings, rates, terms and conditions applicable to Neutral
Tandem-Idaho, LLC's (Telephone Company) furnishing of Idaho, intrastate interexchange
communications services. This price list is on file with the Idaho Public Utilities Commission, and
copies may be inspected during normal business hours at the Commission or the Company's
principal place of business, 550 West Adams Street, Suite 900, Chicago IL 60661.
APPLICABILITY OF REGULATIONS
The Regulations contained herein are applicable to all of the Telephone Company's services,
unless expressly noted otherwise.
Issued: November 22,2010 Effective: November 23,2010
Richard L. Monto, General Counsel
550 West Adas Street, Suite 900
Chicago, Ilinois 60661
Idaho Public Utilities Commission
Offce of the Secretary
ACCEPTED FOR FILING
~:;:. NOV 2 3 2010
Boise, Idaho
NEUTRAL TANDEM-IDAHO, LLC Idaho P.U.C. Price List No.2
Original Sheet No.5
PRICE LIST FORMAT
Sheet Numbering - Sheet numbers appear in the upper right hand corner of the page. Sheets are
numbered sequentially and from time to time new pages may be added to the Price List. When a
new page is added between existing pages, a decimal is added to the preceding page number. For
example, a new page added between Sheets 3 and 4 would be numbered 3.1.
Paragraph Numbering Sequence - There are nine levels of paragraph coding. Each level of coding
is subservient to its next higher level:
2.
2.1.
2.1.1.
2.1.1.A.
2.1.1.A.1.
2.1.1.A.1.(a).
2.1.1.A.1.(a).1.
2.1.1.A.1.(a).I.(i).
2.1.1.A.1.(a).I.(i).(1 ).
Check Sheets - When a Tariff filing is made with the Commission, an updated check sheet
accompanies the Tariff filing. The check sheet lists the pages contained in the Tariff, with a cross
reference to the current revision number. When new pages are added, the check sheet is changed
to reflect the revision, all revisions made in a given filing are designed by an asterisk (*). There wil
be no other symbols used on this page if these are the only changes made to it. The Tariff user
should refer to the latest check sheet to find out if a particular page is the most current on file with
the Commission.
Issued: November 22,2010 Effective: November 23,2010
Richard L. Monto, General Counsel
550 West Adams Street, Suite 900
Chicago, Ilinois 60661
Idaho Public Utilities Comm' .
or. iss/on
ACC nee of the SecretaryEPTED FOR FlUNG
NOV 2 32010
Boise, fdaho .
NEUTRA TANDEM-IDAHO, LLC Idaho P.U.C. Price List No.2
Original Sheet No.6
1. TECHNICAL TERMS AND ABBREVIATIONS
For the purpose of this Tariff, the following definitions wil apply:
Access Coordination
Provides for the design, ordering, installation, coordination, pre-service testing, service turn-
up and maintenance on a Company or Customer provided Local Access ChanneL.
Administrative Change
A change in Customer biling address or contact name.
Alternate Access
Alternate Access is a form of Local Access except that the provider of the Service is an
entity, other than the Local Exchange Carrier, authorized or permitted to provide such
Service. The charges for Alternate Access may be subject to private agreement rather than
published or special price list if permitted by applicable governmental rules.
Application for Service
A standard Company order form that includes all pertinent biling, technical and other
descriptive information that wil enable the Company to provide a communication Service as
required.
ASR
ASR (Access Service Request) means an order placed with a Local Access Provider for
Local Access.
Authorized User
A person, firm, corporation or other entity that either is authorized by the Customer to
receive or send communications or is placed in a position by the Customer, either through
acts or omissions, to send or receive communications.
Issued: November 22,2010 Effective: November 23,2010
Richard L. Monto, General Counsel
550 West Adams Street, Suite 900
Chicago, Ilinois 60661
Idaho P~blic Utiities Commission
Ofriee of the Secretary
ACCEPTED FOR FILING
NOV 2 3 2010
Bois, Idaho
NEUTRAL TANDEM-IDAHO, LLC Idaho P.U.C. Price List No.2
Original Sheet No.7
Bandwidth
The total frequency band, in hert, allocated for a channeL.
Bil Date
The date on which billng information is compiled and sent to the Customer.
Call
A completed connection between the Calling and Called Stations.
Called Station
The telephone number called.
Callng Station
The telephone number from which a Call originates.
Cancellation of Order
A Customer initiated request to discontinue processing a Service order, either in part or in
its entirety, prior to its completion. Cancellation charges wil be assessed for each Circuit-
end or Dedicated Access line canceled from an order prior to its completion by the
Company, under the following circumstances: (1) if the LEC has confirmed in writing to the
Company that the Circuit-end or Dedicated Access line wil be installed; or (2) if the
Company has already submitted facilities orders to and interconnecting telephone company.
Channel or Circuit
A dedicated communications path between two or more points having a Bandwidth or
Transmission Speed specified in this Tariff and selected by a Customer.
Issued: November 22,2010 Effective: November 23,2010
Richard L. Monto, General Counsel
550 West Adams Street, Suite 900
Chicago, Ilinois 60661
Idaho P~blic Utilities Commission
Offiee of the Secretary
ACCEPTED FOR FlUNG
NOV 2 3 2010
Boise, Idaho
NEUTRAL TANDEM-IDAHO, LLC Idaho P.U.C. Price List No.2
Original Sheet No.8
Commission
Idaho Public Utilities Commission
Company
NEUTRAL TANDEM-IDAHO, LLC
Company Recognized National Holidays
The following are Company Recognized National Holidays determined at the location of the
originator of the Call: New Year's Day, Martin Luther King Day, President's Day, Memorial
Day, Independence Day, Labor Day, Columbus Day, Veteran's Day, Thanksgiving Day,
Christmas Day. The evening rate is used unless a lower rate would normally apply. When a
Call begins in one rate period and ends in another, the rate in effect in each rate period
applies to the portion ofthe Call occurring within that rate period. In the event that a minute
is split between two rate periods, the rate in effect at the start of that minute applies.
Customer
The person, firm, corporation or governmental unit which orders Service and which is
responsible for the payment of charges and for compliance with the Company's Tariff
regulations. A Customer is considered to be an account for biling purposes. The term
Customer also includes an entity that remains presubscribed to the Company Service after
its account(s) are removed from the Company's billng system, subsequently continues to
use Company's network, and is biled by a local exchange carrier for such use, or otherwise
uses Service for which no other Customer is obligated to compensate Company.
Customer Premises/Customer's Premises
Locations designated by a Customer where Service is originated/terminated whether for its
own communications needs or for the use of its resale customers.
Issued: November 22,2010 Effective: November 23,2010
Richard L. Monto, General Counsel
550 West Adams Street, Suite 900
Chicago, Ilinois 60661
Idaho Public Utilties Commission
Office of the Secretary
ACCEPTED FOR FILING
NOV 2 3 2010
Boise. Idaho
NEUTRAL TANDEM-IDAHO, LLC Idaho P.U.C. Price List No.2
Original Sheet No.9
DCS
DCS means Digital Cross-Connect System.
Dedicated Access/Special Access
Dedicated Local Access between the Customer's Premises or serving wire center and the
Company's Point-of-Presence for origination or termination of Calls.
DS-O
DS-O means Digital Signal Level 0 Service and is a 64 Kbps signaL.
DS-1
DS-1 means Digital Signal Level 1 Service and is a 1.544 Mbps signaL.
DS-O with VF Access
DS-O Service with VF Local Access facilties provides for the transmission of analog voice
and/or data within 300 Hz to 3000 Hz frequency range.
DS-O with DDS Access
DS-O Service with DDS Access facilities provides for the transmission of digital data at
speeds 2.4, 4.8, 9.6 or 56 Kbps.
Due Date
The Due Date is the date on which payment is due.
Expedite
A Service order initiated at the request of the Customer that is processed in a time period
shorter than the Company's standard Service intervaL.
Issued: November 22,2010 Effective: November 23,2010
Richard L. Monto, General Counsel
550 West Adams Street, Suite 900
Chicago, Ilinois 60661
Idaho Public Utilties Commission
Offce of the Secretary
ACCEPTED FOR FILING
NOV 2 3 2010
Boise, klaho
NEUTRAL TANDEM-IDAHO, LLC Idaho P.U.C. Price List No.2
Original Sheet No. 10
FCC
Federal Communications Commission
Individual Case Basis (lCB)
Individual Case Basis (ICB) determinations involve situations where complex Customer-
specific Company arrangements are required to satisfactorily serve the Customer. The
nature of such Service requirements makes it difficult or impossible to establish general
price list provisions for such circumstances. When it becomes possible to determine specific
terms and conditions for such offerings, they wil be offered pursuant to such terms and
conditions.
Installation
The connection of a Circuit, Dedicated Access line, or port for new, changed or an additional
Service.
Interexchange Service
Interexchange Service means that portion of a communications channel between a
Company-designated Point-of-Presence in one exchange and a Point-of-Presence in
another exchange.
Interruption
Interruption shall mean a condition whereby the Service or a portion thereof is inoperative,
beginning at the time of notice by the Customer to Company that such Service is inoperative
and ending at the time of restoration.
Kbps
Kilobits per second.
Issued: November 22, 2010 Effective: November 23,2010
Richard L. Monto, General Counsel
550 West Adas Street, Suite 900
Chicago, Ilinois 60661
Idaho Public UtHities Commission
Offce of the Secretary
ACCEPTED FOR FILING
NOV 2 3 2010
Boise, Idaho
NEUTRAL TANDEM-IDAHO, LLC Idaho P.U.C. Price List No.2
Original Sheet No. 11
LATA (Local Access Transport Area)
A geographical area established for the provision and administration of communications
Service of a local exchange company.
Local Access
Local Access means the Service between a Customer Premises and a Company
designated Point-of-Presence.
Local Access Provider
Local Access Provider means an entity providing Local Access.
Local Exchange Carrier (LEG)
The local telephone utility that provides telephone exchange services.
Mbps
Megabits per second.
Multiplexing
Multiplexing is the sequential combining of lower bit rate Private Line Services onto a higher
bit rate Private Line Service for more effcient facilty capacity usage or vice versa.
N/A
Not available.
Nonrecurring Charges ("NRC")
Nonrecurring Charges are one-time charges.
Issued: November 22, 2010 Effective: November 23,2010
Richard L. Monto, General Counsel
550 West Adams Street, Suite 900
Chicago, Ilinois 60661
IdahoPubfic Utilties Commision
Office of the Secretary
ACCEPTED FOR FILING
NOV 2 3 2010
Boise, kiaho
NEUTRAL TANDEM-IDAHO, LLC Idaho P.U.C. Price List No.2
Original Sheet No. 12
Payment Method
The manner that the Customer designates as the means of biling charges for Calls using
the Company's Service.
Physical Change
The modification of an existing Circuit, Dedicated Access line or port, at the request of the
Customer, requiring some Physical Change or retermination.
Point-of-Presence (POP)
A Company-designated location where a facility is maintained for the purpose of providing
access to its Service.
Primary Route
The route that in the absence of Customer-designated routing or temporary re-routing would
be used by the Company in the provision of Service.
Private Line
A dedicated transmission channel furnished to a customer without intermediate switching
arrangements for full-time customer use.
Private Line Service
A dedicated full-time transmission Service utilizing dedicated access arrangements.
,/
Issued: November 22, 2010 Effective: November 23,2010
Richard L. Monto, General Counsel
550 West Adams Street, Suite 900
Chicago, Ilinois 60661
Idaho P~blic Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
NOV 2 3 2010
Boise, Idaho
NEUTRAL TANDEM-IDAHO, LLC Idaho P.U.C. Price List No.2
Original Sheet No. 13
Rate Center
A specified geographical location used for determining mileage measurements.
Requested Service Date
The Requested Service Date is the date requested by the Customer for commencement of
Service and agreed to by the Company.
Restore
To make Service operative following an interruption by repair, reassignment, re-routing,
substitution of component parts, or otherwise, as determined by the carrieres) involved.
Route Diversity
Two channels that are furnished partially or entirely over two physically separate routes.
Service
Service means any or all Service(s) provided pursuant to this Tariff.
Service Commitment Period
The term elected by the Customer and stated on the Service order during which the
Company wil provide the Services subscribed to by the Customer. The term can be monthly
or in the case of Private Line Services for a period of up to 5 years.
Special Promotional Offerings
Special trial offerings, discounts, or modifications of its regular Service offerings that the
Company may, from time to time, offer to its Customers for a particular Service. Such
offerings may be limited to certain dates, times, and locations.
Start of Service Date
The Requested Service Date or the date Service first is made available by the Company
whichever is later.
Issued: November 22,2010 Effective: November 23,2010
Richard L. Monto, General Counsel
550 West Adams Street, Suite 900
Chicago, Ilinois 60661
Idaho P~bjic Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
NOV 2 32010
Bose, Idaho
NEUTRAL TANDEM-IDAHO, LLC Idaho P.U.C. Price List No.2
Original Sheet No. 14
Tariff
The current Intrastate Services Tariff and effective revisions thereto filed by the Company
with the Commission.
Telephone Company
NEUTRAL TANDEM-IDAHO, LLC
Transmission Speed
Data transmission speed or rate, in bits per seconds (bps).
Two-Way Conversation
A Two-Way Conversation is a telephone conversation between or among two or more
parties.
VF
VF is voice frequency or voice-grade Service designed for private-line Service. Normal
transmission is in the 300 hert to 3000-hert frequency band.
Issued: November 22,2010 Effective: November 23,2010
Richard L. Monto, General Counsel
550 West Adams Street, Suite 900
Chicago, Ilinois 60661
Ida~t1 DtI~lic Utilities Commission
" nice 01 the Secretary
ACCi.PTED FOR FILING
NOV 2 3 2010
Boise, Idaho
NEUTRAL TANDEM-IDAHO, LLC Idaho P.U.C. Price List No.2
Original Sheet No. 15
2. RULES AND REGULATIONS
2.1. Description and Limitations of Services
2.1.1. Intrastate Telecommunications Service ("Service") is the furnishing of Company
communication Services contained herein between specified locations under the terms of
this Tariff.
2.1.2. Any member of the general public (including any natural person or legally organized entity
such as a corporation, partnership, or governmental body) is entitled to obtain Service under
this Tariff, provided that the Company reserves the right to deny Service: (A) to any
Customer that, in the Company's reasonable opinion, presents an undue risk of
nonpayment, (B) in circumstances in which the Company has reason to believe that the use
of the Service would violate the provisions of this Tariff or any applicable law or if any
applicable law restricts or prohibits provision of the Service, or (C) if insufficient facilities are
available to provide the Service (in such cases Company shall make best efforts to
accommodate the needs of all potential Customers by means of facilty improvements or
purchases, of capacity, if such efforts will, in the Company's opinion, provide the Company
with a reasonable return on its expenditures), but only for so long as such unavailability
exists.
2.1.3. Company, when acting at the Customer's request and as its authorized agent, wil make
reasonable efforts to arrange for Service requirements, such as special routing, Diversity,
Alternate Access, or circuit conditioning.
2.1.4. Service is offered in equal access exchanges subject to the availability of facilities and the
provisions of this Tariff. Company reserves the right to refuse to provide Service to or from
any location where the necessary facilities and/or equipment are not available.
2.1.5. Service may be discontinued after five business days written notice to the Customer if:
A. the Customer is using the Service in violation of this Tariff; or
B. the Customer is using the Service in violation of the law or Commission regulation.
Issued: November 22, 2010 Effective: November 23,2010
Richard L. Monto, General Counsel
550 West Adams Street, Suite 900
Chicago, Ilinois 6066 i
Idaho Public Utilties Commission
Offee of the Secretary
ACCEPTED FOR FILING
NOV 2 3 2010
Boise. Idaho
..,l
NEUTRAL TANDEM-IDAHO, LLC Idaho P.U.C. Price List No.2
Original Sheet No. 16
2.1.6 Service begins on the date that billng becomes effective and is provided on the basis of a
minimum period of at least one month, 24 hours per day. For the purposes of computing
charges in this Tariff, a month is considered to have 30 days.
2.1.7 Service wil be provided until canceled, by the Customer on not less than thirt (30) days'
written notice from the date of postmark on the letter giving notice of cancellation.
2.1.8. Nothing herein, or in any other provision of this Tariff, or in any marketing materials issued
by the Company shall give any person any ownership, interest, or proprietary right in any
code or 800 number issued by the Company to its Customers.
2.1.9. The Company reserves the right to discontinue furnishing Services or billng options, upon
written notice, when necessitated by conditions beyond its control. Conditions beyond the
Company's control include, but are not limited to, a Customer's having Call volume or a
callng pattern that results, or may result, in network blockage or other Service degradation
which adversely affects Service to the callng party, the Customer, or other Customers of the
Company.
2.1.10. Except as otherwise provided in this Tariff or as specified in writing by the part entitled to
receive Service, notice may be given orally or in writing to the persons whose names and
business addresses appear on the executed Service order and the effective date of any
notice shall be the date of delivery of such notice, not the date of mailing. By written notice,
Company or Customer may change the part to receive notice and/or the address to which
such notice is to be delivered. In the event no Customer or Company address is provided in
the executed Service order, notice shall be given to the last known business address of
Customer or, as appropriate.
2.1.11 To the extent that any conflict arises between the terms and conditions of a Service
Agreement and the terms and conditions of this Tariff, the Tariff shall prevail, except such
terms and conditions in a Service Agreement that are expressly set forth therein as ICB
terms or conditions, in which case such ICB terms and conditions shall prevaiL.
Richard L. Monto, General Counsel
550 West Adams Street, Suite 900
Chicago, Ilinois 60661
Effective: November 23,2010
Idaho Public Utilities Commission
Oífce of the Secretary
ACCEPTED FOR FILING
NOV 2 3 2010
Issued: November 22, 2010
Boise, Idaho
NEUTRA TANDEM-IDAHO, LLC Idaho P.U.C. Price List No.2
Original Sheet No. 17
2.2. Other Terms and Conditions
2.2.1. The name(s) of the Customer(s) desiring to use the Service must be stipulated in the
Application for Service.
2.2.2. The Customer agrees to operate the Company provided equipment in accordance with
instructions of the Company or the Company's agent. Failure to do so wil void the Company
liability for interruption of Service and may make Customer responsible for damage to
equipment pursuant to Section 2.2.3 below.
2.2.3. Customer agrees to return to the Company all Company-provided equipment delivered to
Customer within five (5) days of termination of the Service in connection with which the
equipment was used. Said equipment shall be in the same condition as when delivered to
Customer, normal wear and tear only excepted. Customer shall reimburse the Company,
upon demand, for any costs incurred by the Company due to Customer's failure to comply
with this provision.
2.2.4. A Customer shall not use any service-mark or trademark of the Company or refer to the
Company in connection with any product, equipment, promotion, or publication of the
Customer without prior written approval of the Company.
2.2.5. In the event suit is brought or any attorney is retained by the Company to enforce the terms
of this Tariff, the Company shall be entitled to recover, in addition to any other remedy,
reimbursement for reasonable attorneys' fees, court costs, costs of investigation and other
related expenses incurred in connection therewith.
2.2.6. The provision of Service wil not create a partnership or joint venture between the Company
and the Customer nor result in joint Service offerings to their respective Customers.
Richard L. Monto, General Counsel
550 West Adas Street, Suite 900
Chicago, Ilinois 60661
Effective: November 23,2010
Idaho P~bJjc Utiities Commission
Offtce of the Secretary
ACCEPTED FOR FlUNG
NOV 2 3 2010
Issued: November 22,2010
Boise, Idaho
..--. ./
NEUTRAL TANDEM-IDAHO, LLC Idaho P.U.C. Price List No.2
Original Sheet No. 18
2.2.7. The rate or volume discount level applicable to a Customer for a particular Service or
Services shall be the rate or volume discount level in effect at the beginning of the monthly
billng period applicable to the Customer for the particular Service or Services. When a
Service is subject to a minimum monthly charge, account charge, port charge or other
recurring charge or Nonrecurring Charge for both intrastate and interstate Service, only one
such charge shall apply per account and that charge shall be the interstate charge.
2.2.8. Service requested by Customer and to be provided pursuant to this Tariff shall be requested
on Company Service Order forms in effect from time to time or Customer's forms accepted
in writing by an authorized headquarters representative of the Company (collectively
referred to as "Service Orders").
2.2.9. If an entity other than the company (e.g., another carrier or a supplier) imposes charges on
the Company in connection with a Service that entity's charges wil be passed through to the
Customer also.
2.2.10. The Service Commitment Period for any Service shall be established by the Service Order
relevant thereto and commence on the Start of Service Date. Upon expiration, each Service
Commitment Period for such Service shall automatically be extended subject to written
notice of termination by either Company or Customer as of a date not less than thirt (30)
days after delivery of said notice to the other. The charges for Interexchange Service during
any such extension shall not exceed the then current Company month-to-month charges
applicable to such Service.
Issued: November 22,2010 Effective: November 23, 2010
Richard L. Monto, General Counsel
550 West Adams Street, Suite 900
Chicago, Ilinois 60661
Idaho Public Utilties Commission
Offce of the Secretary
ACCEPTED FOR FILING
NOV 2 3 2010
Boise, Idaho
NEUTRAL TANDEM-IDAHO, LLC Idaho P.U.C. Price List No.2
Original Sheet No. 19
2.3. Liability
2.3.1. Except as provided otherwise in this Tariff, the Company shall not be liable to Customer or
any other person, firm or entity for any failure of performance hereunder if such failure is
due to any cause or causes beyond the reasonable control of the Company. Such causes
shall include, without limitation, acts of God, fire, explosion, vandalism, cable cut, storm or
other similar occurrence, any law, order, regulation, direction, action or request of the United
States government or of any other government or of any civil or military authority, national
emergencies, insurrections, riots, wars, strikes, lockouts or work stoppages or other labor
diffculties, supplier failures, shortages, breaches or delays, or preemption of existing
Services to restore service in compliance with Part 64, Subpart D, Appendix A, ofthe FCC's
Rules and Regulations.
2.3.2. With respect to the Services contained herein and except as otherwise provided herein, the
Company's liability shall not exceed an amount equal to the charge applicable to a one
minute Call to the Called Station at the time the affected Call was made. If the initial minute
rate is higher than the additional minute rate, the higher rate shall apply. For those Services
with monthly recurring charges, the Company's liability is limited to an amount equal to the
proportionate monthly recurring charges for the period during which Service was affected.
2.3.3. The Company is not liable for any act or omission of any other company or companies
(including any Company affilate that is a participating or concurring carrier) furnishing a
portion of the Service or facilities, equipment, or Services associated with such Service.
2.3.4. The Customer is responsible for taking all necessary legal steps for interconnecting the
Customer provided terminal equipment with the Company facilities. The Customer shall
ensure that the signals emitted into the Company's network do not damage Company
equipment, injure personnel or degrade Service to other Customers. The Customer is
responsible for securing all licenses, permits, rights-of-way, and other arrangements
necessary for such interconnection. In addition, the customer shall comply with applicable
LEC signal power limitations.
Issued: November 22,2010 Effective: November 23,2010
Richard L. Monto, General Counsel
550 West Adams Street, Suite 900
Chicago, Ilinois 60661
Idaho Public Utilities Commission
Offce of the Secretary
ACCEPTED FOR FILING
NOV 2 3 2010
Boise, Idaho
NEUTRAL TANDEM-IDAHO, LLC Idaho P.U.C. Price List No.2
Original Sheet No. 20
2.3.5 The Company may rely on Local Exchange Carriers or other third parties for the
performance of other Services such as Local Access. Upon Customer request and
execution and delivery of appropriate authorizing documents, the Company may act as
agent for Customer in obtaining such other Services. Customer's liability for charges
hereunder shall not be reduced by untimely Installation or non-operation of Customer
provided facilities and equipment.
2.3.6. The failure to give notice of default, to enforce or insist upon compliance with any of the
terms or conditions herein, the waiver of any term or conditions herein, or the granting of an
extension of time for performance by the Company or the Customer shall not constitute the
permanent waiver of any term or condition herein. Each of the provisions shall remain at all
times in full force and effect until modified in writing.
2.3.7. The Company shall not be liable to the Customer or any other person, firm or entity in any
respect whatsoever as a result of mistakes, accidents, errors, omissions, interruptions,
delays, or defects in Service (collectively "Defects"). Defects caused by or contributed to,
directly or indirectly, by any act or omission of Customer or its customers, affliates, agents,
representatives, invitees, licensees, successors or assigns or which arise from or are
caused by the use of facilities or equipment of Customer or related parties shall not result in
the imposition of any liability whatsoever upon the Company, and Customer shall pay to the
Company any reasonable costs, expenses, damages, fees or penalties incurred by the
Company as a result thereof, including penalties incurred by the Company as a result
thereof, including costs of Local Access Providers' labor and materials. In addition, all or a
portion of the Service may be provided over facilities of third parties, or sold by third parties,
and the Company shall not be liable to Customer or any other person, firm or entity in any
respect whatsoever arising out of Defects caused by such third parties. THE COMPANY
SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, SPECIAL,
ACTUAL, PUNITIVE OR ANY OTHER DAMAGES, OR BUSINESS INTERRUPTION, FOR
ANY LOST PROFITS OF ANY KIND OR NATURE WHATSOEVER ARISING OUT OF ANY
DEFECTS OR ANY OTHER CAUSE. THE COMPANY'S LIABILITY, IF ANY, WITH
REGARD TO THE DELAYED INSTALLATION OF THE COMPANY'S FACILITIES OR
COMMENCEMENT OF SERVICE SHALL NOT EXCEED $1 ,000. THIS WARRANTY AND
THESE REMEDIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES OR
REMEDIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING WITHOUT
LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. IN THE EVENT OF AN INTERRUPTION IN SERVICE ORANY
DEFECT IN THE SERVICE WHATSOEVER, NEITHER COMPANY NOR ANY AFFILIATED
OR UNAFFILIATED THIRD PARTY, THIRD PARTY PROVIDER OR OPERATOR OF
FACILITIES EMPLOYED IN THE PROVISION OF THE SERVICE SHALL BE LIABLE FOR
ANY DIRECT, INDIRECT, CONSEQUENTIAL, SPECIAL, ACTUAL, PUNITIVE OR ANY
OTHER DAMAGES, OR FOR ANY LOST PROFITS OF ANY KIND OR NATURE
WHATSOEVER.
Issued: November 22,2010 Effective: November 23,2010
Richard L. Monto, General Counsel
550 West Adams Street, Suite 900
Chicago, Ilinois 60661
Idaho Public Utilities Commission
Offce of the Secretary
ACCEPTED FOR FILING
NOV 2 3 2010
Boise, Idaho
NEUTRA TANDEM-IDAHO, LLC Idaho P.U.C. Price List No.2
Original Sheet No. 21
2.3.8. With respect to the routing of Calls by the Company to public safety answering points or
municipal Emergency Service providers, Company liability, if any, wil be limited to the
lesser of: (a) the actual monetary damages incurred and proved by the Customer as the
direct result of the Company's action, or failure to act, in routing the Call, or (b) the sum of
$1,000.00.
2.3.9. In the event parties other than Customer (e.g., Customer's customers) shall have use ofthe
Service directly or indirectly through Customer, then Customer agrees to forever indemnify
and hold Company and any affiliated or unaffliated third-part, third-part provider or
operator of facilities employed in provision of the Service harmless from and against any
and all claims, demands, suits, actions, losses, damages, assessments or payments which
may be asserted by said parties arising out of or relating to any Defects.
2.3.10. In the event that Company is required to perform a Circuit redesign due to inaccurate
information provided by the Customer; or, circumstances in which such costs and expenses
are caused by the Customer or reasonably incurred by the Company for the benefit of the
Customer, the Customer is responsible for the payment of all such charges.
2.3.11 THE INCLUDED EXCULPATORY LANGUAGE DOES NOT CONSTITUTE A
DETERMINATION BYTHE COMMISSION THAT A LIMITATION OF LIABILITY IMPOSED
BY THE COMPANY SHOULD BE UPHELD IN A COURT OF LAW. ACCEPTANCE FOR
FILING BY THE COMMISSION RECOGNIZES THAT IT iS A COURT'S RESPONSIBILITY
TO ADJUDICATE NEGLIGENCE AND CONSEQUENTIAL DAMAGE CLAIMS. IT IS ALSO
THE COURT'S RESPONSIBILITY TO DETERMINE THE VALIDITY OF THE
EXCULPATORY CLAUSE.
Issued: November 22,2010 Effective: November 23,2010
Richard L. Monto, General Counsel
550 West Adams Street, Suite 900
Chicago, Ilinois 60661
Idaho Public Utiities Commission
Offce of the Secretary
ACCEPTED FOR FiliNG
NOV 2 3 2010
Bojse. Idaho
I
NEUTRAL TANDEM-IDAHO, LLC Idaho P.U.C. Price List No.2
Original Sheet No. 22
2.4. Cancellation of Service by a Customer
2.4.1. If a Customer cancels a Service Order before the Service begins, before completion of the
Minimum Period, or before completion of some other period mutually agreed upon by the
Customer and the Company, a charge wil be levied upon the Customer for the
nonrecoverable portions of expenditures or liabilties incurred expressly on behalf of the
Customer by the Company and not fully reimbursed by Installation and monthly charges. If,
based on a Service order by a Customer, any construction has either begun or been
completed, but no Services provided, the nonrecoverable costs of such construction shall be
borne by the Customer.
2.4.2. Upon thirty (30) days' prior written notice, either Customer or Company shall have the right,
without cancellation charge or other liability, to cancel the affected portion of the Service, if
the Company is prohibited by governmental authority from furnishing said portion, or if any
material rate or term contained herein and relevant to the affected Service is substantially
changed by order of the highest court of competent jurisdiction to which the matter is
appeal, the Federal Communications Commission, or other local, state or federal
government authority.
Issued: November 22,2010 Effective: November 23,2010
Richard L. Monto, General Counsel
550 West Adams Street, Suite 900
Chicago, Ilinois 60661
NEUTRAL TANDEM-IDAHO, LLC Idaho P.U.C. Price List No.2
Original Sheet No. 23
2.5. Cancellation for Cause by the Company
2.5.1. Upon nonpayment of any sum owing to the Company, or upon a violation of any of the
provisions governing the furnishing of Service under this Tariff, the Company may, upon five
business days written notification to the Customer, except in extreme cases, without
incurring any liability, immediately discontinue the furnishing of such Service. The written
notice may be separate and apart from the regular monthly bil for service. Customer shall
be deemed to have canceled Service as of the date of such disconnection and shall be
liable for any cancellation charges set forth in this Tariff.
2.5.2. Without incurring any liability, the Company may discontinue the furnishing of Service(s) to a
Customer upon five business days written notice if the Company deems that such action is
necessary to prevent or to protect against fraud or to otherwise protect its personnel,
agents, facilities or Services under the following circumstances, except under extreme
cases where the customer may be disconnected immediately and without notice:
A. if the Customer refuses to furnish information to the Company regarding the
Customer's credit-worthiness,' its past or current use of common carrier
communications Services or its planned use of Service(s);
B. ifthe Customer provides false information to the Company regarding the Customer's
identity, address, credit-worthiness, past or current use of Customer
communications Services, or its planned use of the Company Service(s);
C. if the Customer states that it wil not comply with a request of the Company for
reasonable security for the payment for Service(s);
D. if the Customer has been given five business days written notice in a separate
mailing by the Company of any past due amount (which remains unpaid in whole or
in part) for any of the Company's communications Services to which the Customer
either subscribes or had subscribed or used;
E. in the event of unauthorized use.
F. following the disconnection of service for any of these reasons, the Company or the
local exchange utility acting as Company agent, wil notify the telephone
user/customer that service was disconnected and why. The notice wil include all
reasons for the disconnection and wil include a toll-free number where an end
user/customer can obtain additional information. Notice shall be deemed given upon
deposit, postage prepaid, in the U.S. Mail to the end user's/customer's last known
address and in compliance with the Commission's rules.
Issued: November 22, 2010 Effective: November 23,2010
Richard L. Monto, General Counsel
550 West Adas Street, Suite 900
Chicago, Ilinois 60661
Idaho P~blic Utilities Commission
ACC Office of the SecretaryEPTED FOR FILING
NOV 2 3 2010
Boise, Idaho
. .~ ~. - j
NEUTRAL TANDEM-IDAHO, LLC Idaho P.U.C. Price List No.2
Original Sheet No. 24
2.5.3. The discontinuance of Service(s) by the Company pursuant to this Section does not relieve
the Customer of any obligations to pay the company for charges due and owing for
Service(s) furnished up to the time of discontinuance. The remedies set forth herein shall
not be exclusive and the Company shall at all times be entitled to all rights available to it
under either law or equity.
Issued: November 22, 2010 Effective: November 23,2010
Richard L. Monto, General Counsel
550 West Adams Street, Suite 900
Chicago, Ilinois 60661
Idaho Public Utilties Commission
Offce of the Secretary
ACCEPTED FOR FILING
NOV 2 32010
Boise, Idaho
NEUTRAL TANDEM-IDAHO, LLC Idaho P.U.C. Price List No.2
Original Sheet No. 25
2.6. Credit Allowance
2.6.1. Credit allowance for the interruption of Service is subject to the general liability provisions
set forth in this Tariff. Customers shall receive no credit allowance for the interruption of
service that is due to the Company's testing or adjusting, negligence of the Customer, orto
the failure of channels or equipment provided by the Customer. The Customer should notify
the Company when the Customer is aware of any interruption in Service for which a credit
allowance is desired. Before giving such notice, the Customer shall ascertain that the
trouble is not being caused by any action or omission within Customer's control, or is not in
wiring or equipment, if any, furnished by the Customer in connection with the Company's
Services.
2.6.2. No credit is allowed in the event service must be interrupted in order to provide routine
service quality or related investigations.
2.6.3. No credit shall be allowed:
A. For failure of services or facilities of Customer; or
B. For failure of services or equipment caused by the negligence or wilful acts of
Customer.
2.6.4. Credit for an interruption shall commence after Customer notifies Company of the
interruption and ceases when services have been restored.
2.6.5 Credits are applicable only to that portion of Service interrupted.
2.6.6. For purposes of credit computation, every month shall be considered to have 720 hours.
2.6.7. No credit shall be allowed for an interruption of a continuous duration of less than two hours.
2.6.8. The Customer shall be credited for an interruption of two hours or more at a rate of 11720th
of the monthly recurring charge for the service affected for each hour or major fraction
thereof that the interruption continues. Calculations of the credit shall be made in
accordance with the following formula.
Credit Formula:Credit =A X
720
B
"A" = outage time in hours
"B" = total monthly charge for affected facility
Issued: November 22, 2010 Effective: November 23,2010
Richard L. Monto, General Counsel
550 West Adams Street, Suite 900
Chicago, Ilinois 60661
Idaho P~blic Utilties Commission
Offrce of the Secretary
ACCEPTED FOR FILING
NOV 2 32010
Boise, Idaho
NEUTRAL TANDEM-IDAHO, LLC Idaho P.U.C. Price List No.2
Original Sheet No. 26
2.7. Use of Service
2.7.1 The Services offered herein may be used for any lawful purpose, including residential,
business, governmental, or other use. There are no restrictions on sharing or resale of
Services. However, the Customer remains liable for all obligations under this Tariff
notwithstanding such sharing or resale and regardless of the Company's knowledge of
same. The Company shall have no liability to any person or entity other than the Customer
and only as set forth in Section 2.3. The Customer shall not use nor permit others to use the
Service in a manner that could interfere with Services provided to others or that could harm
the facilities of the Company or others.
2.7.2. Service furnished by the Company may be arranged for joint use or authorized use. The
joint user or Authorized User shall be permitted to use such Service in the same manner as
the Customer, but subject to the following:
A. One joint user or Authorized User must be designated as the Customer.
B. All charges for the Service wil be computed as if the Service were to be biled to
one Customer. The joint user or Authorized User that has been designated as the
Customer wil be biled for all components of the Service and wil be responsible for
all payments to the Company. In the event that the designated Customer fails to pay
the Company, each joint user or Authorized User shall be liable to the Company for
all charges incurred as a result of its use of the Company's Service.
2.7.3. In addition to the other provisions in this Tariff, Customers resellng Company Services shall
be responsible for all interaction and interface with their own subscribers or customers. The
provision ofthe Service wil not create a partnership or joint venture between Company and
Customer nor result in a joint communications Service offering to the Customers of either
the Company or the Customer.
2.7.4. Service furnished by the Company shall not be used for any unlawful or fraudulent
purposes.
2.7.5. The Customer wil be biled directly by the LEC for certain Dedicated Access arrangements
selected by the Customer for the provisioning of direct access arrangements. In those
instances where the Company at the Customer's request may act as agent in the ordering
of such arrangements, the Company wil bil the Customer Local Access charges.
Issued: November 22, 2010 Effective: November 23,2010
Richard L. Monto, General Counsel
550 West Adas Street, Suite 900
Chicago, Ilinois 60661
Idaho P~bfic Utilties COmmission
Offrce of the Secretary
ACCEPTED FOR FlUNG
NOV 2 32010
Boise, Idaho
NEUTRAL TANDEM-IDAHO, LLC Idaho P.U.C. Price List No.2
Original Sheet No. 27
2.8. Payment Arrangements
2.8.1. The Customer is responsible for payment of all charges for Services furnished to the
Customer or its joint or Authorized Users. This responsibility is not changed due to any use,
misuse, or abuse of the Customer's Service or Customer provided equipment by third
parties, the Customer's employees, or the public.
2.8.2. The Company's bils are due upon receipt. Amounts not paid within 30 days from the Bill
Date of the invoice wil be considered past due. Customers wil be assessed a late fee on
past due amounts in the amount not to exceed the maximum lawful rate under applicable
state law. If a Customer presents an undue risk of nonpayment at any time, the Company
may require that Customer to pay its bils within a specified number of days and to make
such payments in cash or the equivalent of cash.
2.8.3. In determining whether a Customer presents an undue risk of nonpayment, the Company
shall consider the following factors: (A) the Customer's payment history (if any) with the
Company and its affliates, (B) Customer's ability to demonstrate adequate ability to pay for
the Service, (C) credit and related information provided by Customer, lawfully obtained from
third parties or publicly available, and (D) information relating to Customer's management,
owners and affliates (if any).
2.8.4. Disputes with respect to charges must be presented to the Company in writing within thirt
days from the date the invoice is rendered or such invoice wil be deemed to be correct and
binding on the Customer.
2.8.5. If a LEC has established or establishes a Special Access surcharge, the Company wil bill
the surcharge beginning on the effective date of such surcharge for Special Access
arrangements presently in Service. The Company wil cease biling the Special Access
surcharge upon receipt of an Exemption Certificate or if the surcharge is removed by the
LEC.
2.8.6. In the event the Company incurs fees or expenses, including attorney's fees, in collecting, or
attempting to collect, any charges owed the Company, the Customer wil be liable to the
Company for the payment of all such fees and expenses reasonably incurred.
2.8.7. Company wil not require deposits or advance payments by Customers for Services.
Issued: November 22,2010 Effective: November 23,2010
Richard L. Monto, General Counsel
550 West Adams Street, Suite 900
Chicago, Ilinois 60661
Idaho Public Utilties Commission
Offce of the Secretary
ACCEPTED FOR FILING
NOV 2 3 2010
Boise, Idaho
NEUTRAL TANDEM-IDAHO, LLC Idaho P.U.C. Price List No.2
Original Sheet No. 28
2.9. Assignment
2.9.1. The obligations set forth in this Tariff shall be binding upon and inure to the benefit of the
parties hereto and their respective successors or assigns, provided, however, the Customer
shall not assign or transfer its rights or obligations without the prior written consent of the
Company.
2.10. Tax and Fee Adjustments
2.10.1. All state and local taxes (Le., gross receipts tax, sales tax, municipal utilities tax) are listed
as separate line items and are not included in the quoted rates.
2.10.2. If at any future time a municipality acquires the legal right to impose an occupation tax,
license tax, permit fee, franchise fee or other similar charge upon the Carrier, and imposes
the same by ordinance or otherwise, such taxes, fees or charges shall be biled to the end
users receiving service within the territorial limits of such municipality. Such billng shall
allocate the tax, fee or charge among end users uniformly on the basis of each end user's
monthly charges for the types of service made subject to such tax, fee or charge.
2.10.3 If at any future time a county or other local taxing authority acquires the legal right to impose
an occupation tax, license tax, permit fee, franchise fee or other similar charge upon the
Carrier, and imposes the same by ordinance or otherwise, such taxes, fees or charges shall
be biled to the end users receiving service within the territorial limits of such county or other
taxing authority. Such billng shall allocate the tax, fee or charge among end users uniformly
on the basis of each end user's monthly charges for the types of service made subject to
such tax, fee or charge.
Issued: November 22,2010 Effective: November 23,2010
Richard L. Monto, General Counsel
550 West Adams Street, Suite 900
Chicago, Ilinois 6066 i
Idaho Public Utiities Commission
Offce of the Secretary
ACCEPTED FOR FILING
NOV 2 32010
Boise, Idaho
NEUTRAL TANDEM-IDAHO, LLC Idaho P.U.C. Price List No.2
Original Sheet No. 29
2.10.4 When utility or telecommunications assessments, franchise fees, or privilege, license,
occupational, excise, or other similar taxes or fees, based on interstate or intrastate receipts
are imposed by certain taxing jurisdictions upon the Company or upon local exchange
companies and passed on to the Company through or with interstate or intrastate access
charges, the amounts of such taxes or fees wil be billed to Customers in such a taxing
jurisdiction on a prorated basis. The amount of charge that is prorated to each Customer's
bil is determined by the interstate or intrastate telecommunications service provided to and
biled to an end user/customer service location in such a taxing jurisdiction with the
aggregate of such charges equal to the amount of the tax or fee imposed upon or passed
on to the Company.
2.10.5 When any municipality, or other political subdivision, local agency of government, or
department of public utilties imposes upon and collects from the Company a gross receipts
tax, occupation tax, license tax, permit fee, franchise fee or regulatory fee, such taxes and
fees shall, insofar as practicable, be billed pro rata to the Company's Customers receiving
service within the territorial limits of such municipality, other political subdivision, local
agency of government, or public utility commission.
2.10.6 The Company may adjust its rates and charges or impose additional rates and charges on
its Customers in order to recover amount it is required by governmental or quasi-
government authorities to collect from or pay to others in support of statutory or regulatory
programs. Examples of such programs include, but are not limited to, the Universal Service
Fund, the Primary Interexchange Carrier Charge, and compensation to payphone service
providers for use of their payphones to access the Company's services.
Issued: November 22, 2010 Effective: November 23,2010
Richard L. Monto, General Counsel
550 West Adams Street, Suite 900
Chicago, Ilinois 60661
Idaho Public Utilties Commission
Office of the Secretary
ACCEPTED FOR FILING
NOV 2 3 2010
Boise, Idaho
NEUTRAL TANDEM-IDAHO, LLC Idaho P.U.C. Price List No.2
Original Sheet No. 30
2.11. Method for Calculation of Airline Mileage
2.11.1. The airline mileage between two cities can be calculated using the Vertical (V) and
Horizontal (H) coordinates of the serving wire centers associated with the Company's POP
locations. The method for calculating the airline mileage is obtained by reference to AT&T's
Tariff F.C.C. No. 10 in accordance with the following formula:
the square root of.N1-V2)2 + (H1-H2)2
10
where V1 and H1 correspond to the V&H coordinates of City 1 and V2 and H2 correspond
to the V&H coordinates of City 2.
Example:
City 1
City 2
i-
5004
5987
-'
1406
3424
the square root of.(5004-5987)2 + (1406-3424)2
10
The result is 709.83 miles. Any fractional miles are rounded to the next higher whole
number; therefore, the airline mileage for this example is 710 miles.
Issued: November 22, 2010 Effective: November 23,2010
Richard L. Monto, General Counsel
550 West Adams Street, Suite 900
Chicago, Ilinois 60661
Idaho PulJlic Utiities Commission
Offce of the Secretary
ACCEPTED FOR FILllJG
NOV 2 32010
Boise. Idaho
NEUTRAL TANDEM-IDAHO, LLC Idaho P.U.C. Price List No.2
Original Sheet No. 31
2.12. Time of Day Rate Periods
2.12.1. Time of Day Rate Periods are determined by the time of day at the location of the Callng
Station.
The rates shown in Section 4 apply as follows:
DAY:From 8:01 AM to 5:00 PM Monday - Friday
EVENING:From 5:01 PM to 11 :00 PM Monday - Friday and Sunday
NIGHT/
WEEKEND:From 11 :01 PM to 8:00 AM Everyday
From 8:01 AM to 11 :00 PM Saturday
From 8:01 AM to 5:00 PM Sunday
2.13. Special Customer Arrangements
2.13.1. In cases where a Customer requests a special or unique arrangement which may include
engineering, conditioning, Installation, construction, facilities, assembly, purchase or lease
offacilities and/or other special Services not offered under this Tariff, the Company, at this
option, may provide the requested Services. Appropriate recurring charges and/or
Nonrecurring Charges and other terms and conditions wil be developed for the Customer
for the provisioning of such arrangements.
2.14. Inspection
2.14.1. The Company may, upon notice, make such tests and inspections as may be necessary to
determine that the requirements of this Tariff are being complied with in the Installation,
operation or maintenance of Customer or the Company equipment. The Company may
interrupt the Service at any time, without penalty to the Company, should Customer violate
any provision herein.
2.15. Bad Check Charges
2.15.1. The Company charges Customers $20.00 for checks that are returned.
Issued: November 22,2010 Effective: November 23,2010
Richard L. Monto, General Counsel
550 West Adams Street, Suite 900
Chicago, Ilinois 60661
Idaho PulJlic Utilities Commission
Office of the Secretary
ACCEPTED FOR FILllJG
NOV 2 3 2010
Boise, Idaho
NEUTRAL TANDEM-IDAHO, LLC Idaho P.U.C. Price List No.2
Original Sheet No. 32
3. DESCRIPTION OF SERVICES
3.1 General
Company undertakes to offer and provide wholesale interexchange telecommunications
services within its Service Area to Reseller Customers for resale to their End Users or to
other Telecommunications Service providers or Information Service providers. The Services
described herein are part of the Company's one-stop shopping package offering a full
service platform to the wholesale marketplace, including interstate and international voice
and data services.
Although The Company does not solicit end users for any of the Services described in this
Section, unsolicited requests by end users for casual callng or dial-around service and
presubscribed or referred carrier service from The Company wil be provided for in
accordance with this Tariff.
Issued: November 22,2010 Effective: November 23,2010
Richard L. Monto, General Counsel
550 West Adas Street, Suite 900
Chicago, Ilinois 60661
Idaho Public Utilities Commission
Offce of the Secretary
ACCEPTED FOR FlUNG
NOV 2 3 2010
Boise Idaho
NEUTRAL TANDEM-IDAHO, LLC Idaho P.U.C. Price List No.2
Original Sheet No. 33
3.2 Resale Service Offerings
Applicable rate schedule for the following services are provided in Section 4. Dedicated
Access Lines may be required to connect Customer to Company's POP. Such Dedicated
Access Lines, when required, shall be the sole responsibility of the Customer.
Notwithstanding such responsibility, Company shall, upon Customer's request, order such
Dedicated Access Lines on behalf of Customer or its End Users, and shall invoice Customer
for all related recurring and non-recurring charges.
3.2.1 Company "Switched One Plus Service" offers Reseller Customers interexchange Services
via Feature Group D Access Lines for seamless origination, transmission and termination of
communications. Feature Group D access is provided by the Local Exchange Carrier and
allows the Customer to use its own Carrier Identification Code to route traffc to the
Company's POP while the Customer's End Users will recognize the Customer as the End
User's presubscribed interexchange carrier. The intrastate rates that The Company charges
Reseller Customers Switched One Plus Service are set forth in the Service Agreement
between the Company and the Reseller Customer and in Section 4.2.1 of this price list.
3.2.2 Company "Dedicated One Plus Service" offers Reseller Customers interexchange Services
via dedicated Access Lines for seamless origination, transmission and termination of
communications. Dedicated access to the Company's POP may be provided by the
Customer, Company or a Local Access Provider. The intrastate rates that The Company
charges Reseller Customers for Dedicated One Plus Service are set forth in the Service
Agreement between the Company and the Reseller Customer and in Section 4.2.2 of this
price list.
Issued: November 22, 2010 Effective: November 23,2010
Richard L. Monto, General Counsel
550 West Adams Street, Suite 900
Chicago, Ilinois 60661
Idaho Public Utilties Commission
Offce of the Secretary
ACCEPTED FOR FlUNG
NOV 2 3 2010
Boise, Idaho
NEUTRAL TANDEM-IDAHO, LLC Idaho P.U.C. Price List No.2
Original Sheet No. 34
3.2.3 Company "Toll Free Service" offers Reseller Customers toll free numbers (e.g., 800, 888 or
877) for their subscribers and allows callers to reach the subscriber without toll charges. Toll
Free Service consists of a basic service (assignment of a toll free telephone number and a
toll free calling area selected by the Customer) and additional features that Customers can
select.
A. Switched Toll Free Service is an inbound long distance service. This service
terminates calls over the local telephone lines of Reseller Customer's toll free
subscriber, and calls are toll-free to the callng party. The rates that The Company
charges Reseller Customers for Switched Toll Free Service are set forth in the
Service Agreement between the Company and the reseller Customer and in Section
4.2.3 of this price list.
B Dedicated Toll Free Service is an inbound long distance service. This service
terminates calls over dedicated Access Lines from Company's POP to the service
location(s) of Reseller Customer or its toll free subscriber, and calls are toll-free to
the callng party. The rates that The Company charges Reseller Customers for
Dedicated Toll Free Service are set forth in the Service Agreement between the
Company and the Reseller Customer and in Section 4.2.4 of this price list.
3.2.4 "Directory Assistance Service" offers Reseller Customers the ability to provide their End
Users with phone numbers, addresses and NPAlCountry codes and automatic call
completion. A per-call surcharge is assessed against the Reseller Customer for each call
made by the its presubscribed End-Users. This surcharge applies whether or not the
Directory Assistance operator furnishes the requested telephone number(s), e.g., the
requested number is unlisted, non-published or no record can be found. Requests for
information other than telephone numbers wil be charged for as requests for telephone
numbers.
Directory Assistance Service gives the option of completing a call to the called station
telephone number received from the Directory Assistance operator without hanging up and
originating a new calL. A usage rate for call completion applies in addition to the Directory
Assistance per-call surcharge if the caller accepts the offer. The call completion charge wil
not apply if the call cannot be completed. The per-call surcharge and usage rates that The
Company charges its Reseller Customers for Directory Assistance Service are set forth in
the Service Agreement between the Company and the Reseller Customer and in Section
4.2.8.
Issued: November 22,2010 Effective: November 23, 2010
Richard L. Monto, General Counsel
550 West Adas Street, Suite 900
Chicago, Ilinois 60661
Idaho P~blic Utilties Commission
Offiee of the Secretary
ACCEPTED FOR FlUNG
NOV 2 32010
Boise. Idaho
NEUTRAL TANDEM-IDAHO, LLC Idaho P.U.C. Price List No.2
Original Sheet No. 35
3.2.5 Company "Callng Card Service" offers Reseller Customers the abilty to allow their End
Users to originate long distance calls from locations other than their primary service location
through the use of a toll free network access number and an Authorization Code. The
Company Callng Card Service provides an access number and authorization code issued
by The Company which the Reseller Customer wil incorporate into its End User's callng
card. The Company Callng Card Se.rvice allows a Reseller Customer's End Users who are
away from their home or business, or who wish to have Callng Card Service only, access to
The Company Network to place calls from any location in the State. Access to The
Company Network for Callng Card Service is gained by dialing an access number. End
Users may bill calls to their Callng Card account, maintained by the Reseller Customer,
when callng from any location within the State. The rates that The Company charges
Reseller Customers for Callng Card Service are set forth in the Service Agreement between
the Company and the Reseller Customer and in Section 4.2.5.
3.2.6 "Prepaid Callng Card Service" offers Reseller Customers the ability to allow their End Users
to originate long distance calls on a prepaid basis via a toll free network access number and
an Authorization Code. It allows Reseller Customers to bill their End Users in advance
rather than in arrears, and allows Reseller Customers to renew their End Users' prepaid
balance using interactive voice response ("IVR") units and a major credit card. The
Company wil keep track of the prepaid account balance using the rate tables furnished by
the Reseller Customer. On behalf of the Reseller Customer, The Company wil give the
Reseller Customer's prepaid callng card subscribers notice two (2) minutes before the
available account balance is depleted, based upon the applicable rates for the call in
progress, as furnished by the Reseller Customer. When the available balance is depleted,
the call shall be terminated. The Reseller Customer's End-User wil use the access number
on the Prepaid Callng Card to access The Company Network. The Reseller Customer's
applicable usage rate wil be deducted on a real-time basis as the card is used until the full
amount of the card is exhausted. The rates The Company charges Reseller Customers for
Prepaid Callng Card Service are set forth in the Service Agreement between the Company
and the Reseller Customer and in Section 4.2.6.
The Company' Reseller Customers shall be responsible for their End Users' prepayments
and providing any refunds due to their End Users. The Company does not own End Users'
prepaid accounts and does not recover its rates from such accounts. The Company bils the
Reseller Customer directly in arrears for Prepaid Callng Card Service.
Issued: November 22,2010 Effective: November 23, 2010
Richard L. Monto, General Counsel
550 West Adams Street, Suite 900
Chicago, Ilinois 60661
Idaho P~blic Utilties Commissioll
Offrce of the Secretary
ACCEPTED FOR F'L1~G
NOV 2 32010
Boise, Idaho
NEUTRAL TANDEM-IDAHO, LLC Idaho P.U.C. Price List No.2
Original Sheet No. 36
3.2.7 Company "Operator Assistance Service" offers Reseller Customers the ability to provide its
End Users with call completion functions performed either by a live operator or by
automated systems. Such functions include collect callng, third part biling and callng card
services. Access to The Company Operator Assistance Services can be obtained by the
following dialing methods: (A) "00" from a telephone subscribed to The Company Network in
a Feature Group D (FGD) area; (B) "0+ (NPA-NXX-XXXX)" from a telephone subscribed to
The Company Network in a FGD area; (C) "101XXXX+ 0" from any non-pay telephone in a
FGD area; and (D) "1-800-XXXX" from any location. The rates The Company charges
Reseller Customers for Operator Assistance Service are set forth in the Service Agreement
between the Company and the Reseller Customer and in Section 4.2.7 of this price list.
The Company's Reseller Customers of Operator Service shall be responsible for
compliance with all signage, labeling and price list requirements of the Commission
regarding alternative operator services ("AOS") and consumer protection policies.
Richard L. Monto, General Counsel
550 West Adams Street, Suite 900
Chicago, Ilinois 60661
Effective: November 23,2010
Idaho Public Utilities Commission
Offce of the Secretary
ACCEPTED FOR FILING
NOV 2 3 2010
Issued: November 22,2010
Boise, Idaho
NEUTRAL TANDEM-IDAHO, LLC Idaho P.U.C. Price List No.2
Original Sheet No. 37
3.3 End User Services
3.3.1 Casual Calling
Casual Callng Service permits End User Customers to obtain Service without the necessity
of presubscription of their local lines. Customers utilizing Casual Callng Service shall
access Service by dialing an access code in the form of 101XXXX, where "X" is the 4 digit
Carrier Identification Code (CIC) assigned to the Company. When dialing, the access code
shall be followed by the normal sequence of 1 + Area Code + Number. Calls placed using
Casual Callng Service are biled to Customer in whole minute increments rounded up to the
next full minute through the serving Local Exchange Carrier's (LEC) monthly bilL. All End
Users of Casual Callng are Customers ofthe Company, even when they are End Users of a
Reseller for other Services. The rates for Casual Callng Service are set forth in Section
4.3.1.
Casual Callng Service cannot be obtained through aggregator locations such as
payphones. The Company wil block all101XXXX calls to its Carrier Access Code made
from such locations.
3.3.2 Presubscription Service
Presubscription Service permits End User Customers to select The Company as the
Customer's presubscribed or preferred carrier for interLA TA and/or intraLA TA interexchange
service. The rates for Presubscription Service are set forth in Section 4.3.2.
Issued: November 22,2010 Effective: November 23,2010
Richard L. Monto, General Counsel
550 West Adams Street, Suite 900
Chicago, Ilinois 60661
Idaho Public Utilties Commission
Offce of the Secretary
ACCEPTED FOR FILING
NOV 2 3 2010
Boise, Idaho
NEUTRAL TANDEM-IDAHO, LLC Idaho P.U.C. Price List No.2
Original Sheet No. 38
3.4 Terms and Conditions
3.4.1 Wholesale Services wil be provided if the Reseller Customer agrees to each ofthe following
points thàt are applicable:
(A) Secure and maintain all necessary state certifications, price lists, and comply with
the rules and regulations as set forth by the Commission.
(B) Provide all billng and collection services under its own brand name.
(C) Provide customer service under its own brand name.
(D) Secure and maintain a signed copy of the "letter of agency" from the End-User
which defines the relationship between the End-User and the Reseller.
(E) Assume all responsibility for PIC disputes and complaints with the Local Exchange
Carrier.
(F) Use its own product names that do not identify Company products.
(G) Use the Company name only in post-sale communications, which inform its
subscribers that The Company is the underlying carrier and that the Company name
may appear on copies of their local phone bils using specific language authorized
by The Company.
(H) The End-User is the customer of the Reseller, not The Company.
(i) Assume all risk for bad debt.
(J) Accept responsibilty for all charges, costs, etc. incurred by The Company with
respect to Ancilary Services.
(K) Accept responsibilty for all interaction and interface with its own subscribers or
customers.
Issued: November 22, 2010
Richard L. Monto, General Counsel
550 West Adams Street, Suite 900
Chicago, Ilinois 60661
Effective: November 23, 2010
Idaho Public Utilties Commission
Office of the Secretary
ACCEPTED FOR FILING
'NOV 2 3 2010
Bois, Idaho
NEUTRAL TANDEM-IDAHO, LLC Idaho P.U.C. Price List No.2
Original Sheet No. 39
3.4.2 The minimum Term for Service provided On-Net is one month (30 days), except where
special construction is requested in which case the minimum Term may be longer. The
minimum Term for Service provided Off-Net shall be the same as that minimum service term
imposed on The Company for leasing the Off-Net facilities.
3.4.3 Service is available twenty-four (24) hours a day, seven (7) days a week. The beginning
time for outbound calls is determined by the time at the point of origination. The beginning
time for inbound calls (Toll Free Service) is determined by the time at the point of
termination.
3.4.4 Usage sensitive charges are based on the actual usage of Company's facilties (On-Net and
Off-Net). Such charges are measured in Conversation Minutes counted in six (6) second
increments. Unless otherwise specified in this Tariff, the minimum call duration for biling
purposes is six (6) seconds and usage is rounded to the next higher six (6) second
increment after the initial period.
3.4.5 Chargeable time for Customer shall begin when the called part answers, as determined by
hardware answer supervision, provided that such capabilities are available from the local
telephone company. If hardware answer supervision is not available, then Carrier wil
employ industry accepted standards for the timing of calls. Chargeable time for a call shall
end upon disconnection by either part.
Issued: November 22,2010 Effective: November 23,2010
Richard L. Monto, General Counsel
550 West Adams Street, Suite 900
Chicago, Ilinois 60661
Idaho Public Utilties Commisson
Office of the Secretary
ACCEPTED FOR FILING
NOV 2 3 2010
ì,
Boise, Idao
NEUTRAL TANDEM-IDAHO, LLC Idaho P.U.C. Price List No.2
Original Sheet No. 40
4. RATES AND CHARGES
4.1. Usage Rates
4.1.1. The following are the actual and maximum per minute usage charges which apply'to all
calls. These charges are in addition to the Non-recurring Charges and Recurring Charges
referred to herein.
4.1.2 Conversation Minutes, reflecting usage sensitive charges resulting from use of Service, are
biled in increments of six (6) seconds with an initial period (minimum billng period) of six (6)
seconds, unless otherwise specified. Following the initial period, all charges are rounded to
the next higher six (6) second increment for biling purposes, unless otherwise specified.
4.1.3 Other than the charges indicated, there are no installation charges, other nonrecurring
charges, or monthly recurring charges for Service, except for the installation charges and/or
monthly recurring charges associated with the use of dedicated Access Lines ordered by
Carrier on behalf of Customer or its End Users.
Issued: November 22,2010 Effective: November 23,2010
Richard L. Monto, General Counsel
550 West Adams Street, Suite 900
Chicago, Ilinois 60661
Idaho Public Utilties Commission
Offce of the Secretary
ACCEPTED FOR FILING
NOV 2 3 2010
Boise, Idaho
NEUTRAL TANDEM-IDAHO, LLC Idaho P.U.C. Price List No.2
Original Sheet No. 41
4.2 Wholesale Service Rates
4.2.1 Switched One Plus Service
Rate
Usage Sensitive Charges (Rate per minute):$0.18
Non-Usage Sensitive Charges:N/A
4.2.2 Dedicated One Plus Service
Usage Sensitive Charges (Rate per minute):$0.12
Non-Usage Sensitive Charges:N/A
4.2.3 Switched Toll Free Service
Usage Sensitive Charges (Rate per minute):$0.18
Non-Usage Sensitive Charges:N/A
4.2.4 Dedicated Toll Free Service
Usage Sensitive Charges (Rate per minute):$0.12
Non-Usage Sensitive Charges:N/A
4.2.5 Callng Card Service
Conversation Minutes for Casual Callng Service are biled in increments of six (6) seconds
with an initial period (minimum biling period) of eighteen (18) seconds.
Rate
Non-Usage Sensitive Charges (Per Call):
$0.24
$0.60
Usage Sensitive Charges (Rate per minute):
Issued: November 22, 2010 Effective: November 23, 2010
Richard L. Monto, General Counsel
550 West Adams Street, Suite 900
Chicago, Ilinois 60661
Idaho Public Utilities Commission
Offiee of the Secretary
ACCEPTED FOR FILING
NOV 2 3 2010
Boise, Idaho
"'
NEUTRAL TANDEM-IDAHO, LLC Idaho P.U.C. Price List No.2
Original Sheet No. 42
4.2.6 Prepaid Callng Card Service
Conversation Minutes for Prepaid Callng Service are biled in increments of six (6) seconds
with an initial period (minimum biling period) of eighteen (18) seconds.
Rate
Non-Usage Sensitive Charges (Per Call):
$0.24
$0.60
Usage Sensitive Charges (Rate per minute):
4.2.7 Operator Assistance Service
Conversation Minutes for Operator Assistance Service are biled in increments of six (6)
seconds with an initial period (minimum billng period) of eighteen (18) seconds.
Rate
Usage Sensitive Charges (Rate per minute):$0.48
4.2.8 Directory Assistance Service
Conversation Minutes for Directory Assistance Service are billed in increments of six (6)
seconds with an initial period (minimum biling period) of eighteen (18) seconds.
Rate
Usage Sensitive Charges (Rate per minute) for call completion: $0.90
Issued: November 22, 2010 Effective: November 23,2010
Richard L. Monto, General Counsel
550 West Adams Street, Suite 900
Chicago, Ilinois 60661
Idaho Public Utiities Commission
Offce of the Secretary
ACCEPTED FOR FILING
NOV 2 32010
Boi. 'da
NEUTRAL TANDEM-IDAHO, LLC Idaho P.U.C. Price List No.2
Original Sheet No. 43
4.3 End User Service Rates
4.3.1 Casual Callng Service
Conversation Minutes for Casual Callng Service are billed in increments of six (6) seconds
with an initial period (minimum billng period) of eighteen (18) seconds.
Rate
Usage Sensitive Charges (Rate per minute):$0.24
4.3.2 Presubscription Service
Conversation Minutes for Presubscription Service are biled in increments of six (6) seconds
with an initial period (minimum biling period) of eighteen (18) seconds.
Rate
Usage Sensitive Charges (Rate per minute):$0.18
Issued: November 22, 2010 Effective: November 23,2010
Richard L. Monto, General Counsel
550 West Adams Street, Suite 900
Chicago, Ilinois 60661
Idaho Pub'ic Utllles Commission
Office of the Secretary
ACCEPTED FOR FILING
NOV 2 3 2010
Boise, Idaho
j